2020 Public Service Employee Survey Results for Courts Administration Service by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	40	4	11	4	81	15	143
2020	3 to 10 years in current department or agency	30	43	7	16	3	73	19	131
2020	11 to 20 years in current department or agency	31	49	4	15	1	80	17	85
2020	More than 20 years in current department or agency	33	44	5	18	0	77	18	40

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	80	12	4	2	2	1	0	92	4	142
2020	3 to 10 years in current department or agency	68	25	3	2	2	0	0	93	4	132
2020	11 to 20 years in current department or agency	71	23	3	2	0	0	0	94	2	84
2020	More than 20 years in current department or agency	58	32	10	0	0	0	0	90	0	40
2017	Less than 3 years in current department or agency	73	23	1	1	1	0	2	97	2	119
2017	3 to 10 years in current department or agency	67	24	4	2	3	0	0	91	5	105
2017	11 to 20 years in current department or agency	64	30	1	2	1	1	0	96	3	72
2017	More than 20 years in current department or agency	71	18	4	6	0	0	0	90	6	46
2014	Less than 3 years in current department or agency	66	20	7	5	1	0	1	87	6	84
2014	3 to 10 years in current department or agency	59	31	6	1	2	0	0	90	3	194
2014	11 to 20 years in current department or agency	58	30	7	3	0	1	1	89	3	81
2014	More than 20 years in current department or agency	53	24	10	7	2	2	2	80	10	47

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	30	11	12	2	1	0	76	13	143
2020	3 to 10 years in current department or agency	35	29	10	19	6	0	1	65	25	132
2020	11 to 20 years in current department or agency	25	45	10	17	2	0	0	71	19	85
2020	More than 20 years in current department or agency	34	45	9	9	2	0	0	79	11	40
2019	Less than 3 years in current department or agency	47	31	8	9	4	0	0	78	14	125
2019	3 to 10 years in current department or agency	42	34	2	13	8	0	0	76	22	124
2019	11 to 20 years in current department or agency	36	43	6	13	2	0	0	79	15	67
2019	More than 20 years in current department or agency	41	36	6	13	3	0	0	77	17	31
2017	Less than 3 years in current department or agency	48	32	7	12	1	0	0	80	14	119
2017	3 to 10 years in current department or agency	47	23	11	9	10	0	0	70	19	106
2017	11 to 20 years in current department or agency	27	56	13	3	0	2	0	84	3	73
2017	More than 20 years in current department or agency	30	51	2	10	6	0	0	82	16	46
2014	Less than 3 years in current department or agency	41	37	6	14	1	0	0	78	16	83
2014	3 to 10 years in current department or agency	45	39	5	6	4	0	0	85	11	193
2014	11 to 20 years in current department or agency	38	40	3	14	4	0	0	79	18	81
2014	More than 20 years in current department or agency	35	27	17	16	4	0	0	62	21	46

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	34	13	13	4	0	70	17	143
2020	3 to 10 years in current department or agency	26	37	17	11	8	1	64	20	132
2020	11 to 20 years in current department or agency	29	44	12	12	2	1	74	14	85
2020	More than 20 years in current department or agency	24	56	6	7	7	0	80	14	40
2019	Less than 3 years in current department or agency	34	37	11	12	6	0	70	18	125
2019	3 to 10 years in current department or agency	27	38	12	14	9	0	65	23	125
2019	11 to 20 years in current department or agency	21	41	17	12	6	2	64	19	66
2019	More than 20 years in current department or agency	37	34	9	16	4	0	71	20	30
2018	Less than 3 years in current department or agency	36	43	6	7	7	1	80	14	183
2018	3 to 10 years in current department or agency	26	40	8	14	11	0	67	25	133
2018	11 to 20 years in current department or agency	25	44	13	14	4	0	69	18	73
2018	More than 20 years in current department or agency	34	32	14	15	2	2	68	17	43
2017	Less than 3 years in current department or agency	36	37	9	13	5	0	73	18	119
2017	3 to 10 years in current department or agency	24	38	12	10	15	1	63	25	106
2017	11 to 20 years in current department or agency	26	37	20	13	4	0	63	17	73
2017	More than 20 years in current department or agency	32	35	11	19	4	0	66	23	46
2014	Less than 3 years in current department or agency	16	30	21	19	13	2	47	32	84
2014	3 to 10 years in current department or agency	18	31	15	22	15	0	49	37	194
2014	11 to 20 years in current department or agency	16	33	22	12	16	0	50	28	80
2014	More than 20 years in current department or agency	20	28	17	22	12	0	48	34	47

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	28	13	10	5	0	0	71	15	144
2020	3 to 10 years in current department or agency	34	37	11	13	6	0	0	71	18	130
2020	11 to 20 years in current department or agency	33	42	10	13	2	0	0	75	15	84
2020	More than 20 years in current department or agency	39	33	12	11	2	2	0	73	14	40
2019	Less than 3 years in current department or agency	52	34	7	5	1	1	0	87	6	125
2019	3 to 10 years in current department or agency	44	31	12	8	4	0	1	76	12	125
2019	11 to 20 years in current department or agency	32	46	9	10	2	0	0	79	12	65
2019	More than 20 years in current department or agency	37	43	7	10	4	0	0	80	13	30
2017	Less than 3 years in current department or agency	51	34	5	9	1	0	0	85	10	119
2017	3 to 10 years in current department or agency	35	44	8	6	6	0	1	80	12	106
2017	11 to 20 years in current department or agency	30	51	11	7	2	0	0	81	9	73
2017	More than 20 years in current department or agency	38	49	4	4	5	0	0	87	8	45
2014	Less than 3 years in current department or agency	36	41	17	4	0	2	0	78	4	84
2014	3 to 10 years in current department or agency	33	47	11	7	2	0	0	80	9	194
2014	11 to 20 years in current department or agency	30	40	18	7	4	1	0	71	11	81
2014	More than 20 years in current department or agency	30	40	13	12	4	0	0	70	17	47

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	29	13	7	7	0	0	72	15	144
2020	3 to 10 years in current department or agency	36	28	15	15	5	0	0	64	20	131
2020	11 to 20 years in current department or agency	32	37	12	9	8	0	2	70	17	85
2020	More than 20 years in current department or agency	48	22	18	7	5	0	0	70	12	40
2019	Less than 3 years in current department or agency	48	32	9	9	2	0	0	79	11	126
2019	3 to 10 years in current department or agency	38	34	8	10	9	1	0	73	19	124
2019	11 to 20 years in current department or agency	28	39	20	7	6	0	0	68	13	67
2019	More than 20 years in current department or agency	54	21	11	7	7	0	0	75	14	31
2018	Less than 3 years in current department or agency	48	35	7	3	3	1	2	85	7	184
2018	3 to 10 years in current department or agency	41	29	9	11	8	1	0	71	19	134
2018	11 to 20 years in current department or agency	50	31	8	5	7	0	0	81	11	73
2018	More than 20 years in current department or agency	50	23	7	12	8	0	0	73	20	44
2017	Less than 3 years in current department or agency	48	28	11	9	3	1	0	77	12	119
2017	3 to 10 years in current department or agency	39	33	8	11	8	0	1	73	18	106
2017	11 to 20 years in current department or agency	31	37	21	7	3	0	2	69	10	73
2017	More than 20 years in current department or agency	39	32	11	11	7	0	0	71	18	46
2014	Less than 3 years in current department or agency	33	32	20	6	2	5	2	70	8	84
2014	3 to 10 years in current department or agency	28	33	20	12	7	0	0	61	19	194
2014	11 to 20 years in current department or agency	26	28	27	7	10	1	1	55	17	81
2014	More than 20 years in current department or agency	30	30	19	8	8	0	5	64	16	47

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	35	13	6	3	0	0	78	9	144
2020	3 to 10 years in current department or agency	33	43	15	6	2	1	0	76	9	132
2020	11 to 20 years in current department or agency	38	45	3	8	6	0	0	83	14	85
2020	More than 20 years in current department or agency	43	32	14	5	6	0	0	75	11	40
2019	Less than 3 years in current department or agency	42	37	8	6	7	1	0	79	12	126
2019	3 to 10 years in current department or agency	42	39	13	2	3	0	0	81	6	125
2019	11 to 20 years in current department or agency	44	41	10	5	2	0	0	84	6	67
2019	More than 20 years in current department or agency	49	30	8	7	7	0	0	78	14	31
2018	Less than 3 years in current department or agency	43	38	11	5	3	0	1	81	8	184
2018	3 to 10 years in current department or agency	35	46	12	5	3	0	0	81	7	133
2018	11 to 20 years in current department or agency	46	37	7	4	6	0	0	83	10	72
2018	More than 20 years in current department or agency	47	21	15	9	8	0	0	68	17	44
2017	Less than 3 years in current department or agency	35	46	10	5	4	0	0	81	9	119
2017	3 to 10 years in current department or agency	29	48	12	6	5	0	0	78	11	106
2017	11 to 20 years in current department or agency	26	53	16	3	3	0	0	79	5	72
2017	More than 20 years in current department or agency	23	58	10	4	4	0	0	81	9	46
2014	Less than 3 years in current department or agency	32	39	20	6	3	0	0	71	10	84
2014	3 to 10 years in current department or agency	24	46	17	10	4	0	0	70	13	194
2014	11 to 20 years in current department or agency	30	42	11	8	9	0	0	72	17	81
2014	More than 20 years in current department or agency	26	52	6	14	2	0	0	78	16	47

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	33	14	10	6	0	0	70	16	144
2020	3 to 10 years in current department or agency	22	38	18	11	10	1	0	61	21	132
2020	11 to 20 years in current department or agency	30	34	12	14	9	0	0	65	23	84
2020	More than 20 years in current department or agency	41	28	5	11	11	0	4	71	23	40
2019	Less than 3 years in current department or agency	35	33	15	12	4	0	0	68	16	126
2019	3 to 10 years in current department or agency	32	32	9	14	14	0	0	64	27	125
2019	11 to 20 years in current department or agency	26	40	17	8	9	0	0	66	17	67
2019	More than 20 years in current department or agency	28	38	17	9	7	0	0	66	16	31
2018	Less than 3 years in current department or agency	40	32	11	8	4	2	3	76	13	184
2018	3 to 10 years in current department or agency	32	26	19	13	10	0	0	58	23	134
2018	11 to 20 years in current department or agency	24	42	9	14	12	0	0	65	26	73
2018	More than 20 years in current department or agency	36	33	13	11	8	0	0	69	18	44
2017	Less than 3 years in current department or agency	36	33	17	10	3	1	0	70	13	119
2017	3 to 10 years in current department or agency	26	36	13	16	9	0	0	62	24	106
2017	11 to 20 years in current department or agency	17	40	22	12	9	0	0	57	21	73
2017	More than 20 years in current department or agency	22	36	21	9	12	0	0	58	21	46
2014	Less than 3 years in current department or agency	26	39	19	10	6	0	0	65	16	83
2014	3 to 10 years in current department or agency	21	36	13	17	13	0	0	57	31	194
2014	11 to 20 years in current department or agency	18	35	15	15	16	0	0	53	31	81
2014	More than 20 years in current department or agency	26	31	13	18	10	0	2	58	28	47

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	41	13	7	3	0	78	9	144
2020	3 to 10 years in current department or agency	25	46	16	6	6	0	71	12	132
2020	11 to 20 years in current department or agency	30	50	9	9	1	0	80	10	84
2020	More than 20 years in current department or agency	46	33	12	2	7	0	78	10	40
2019	Less than 3 years in current department or agency	42	33	11	10	3	0	75	13	126
2019	3 to 10 years in current department or agency	29	39	13	15	3	0	68	19	125
2019	11 to 20 years in current department or agency	35	46	7	5	7	0	81	11	67
2019	More than 20 years in current department or agency	38	33	17	5	7	0	71	12	31
2018	Less than 3 years in current department or agency	38	41	12	5	2	1	80	8	184
2018	3 to 10 years in current department or agency	30	43	12	9	6	0	73	15	134
2018	11 to 20 years in current department or agency	37	45	8	6	5	0	82	10	73
2018	More than 20 years in current department or agency	38	27	21	12	2	0	65	14	44
2017	Less than 3 years in current department or agency	37	42	13	5	3	0	79	8	119
2017	3 to 10 years in current department or agency	28	43	14	8	7	0	71	15	106
2017	11 to 20 years in current department or agency	30	41	18	8	1	1	72	9	73
2017	More than 20 years in current department or agency	32	38	21	9	0	0	69	9	46

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	29	9	3	2	0	0	87	5	144
2020	3 to 10 years in current department or agency	45	36	14	1	3	0	0	81	5	132
2020	11 to 20 years in current department or agency	46	40	9	3	1	0	0	87	5	84
2020	More than 20 years in current department or agency	46	33	16	2	2	0	0	79	5	40
2019	Less than 3 years in current department or agency	61	26	8	3	2	0	0	87	5	126
2019	3 to 10 years in current department or agency	48	39	7	4	2	0	0	86	7	123
2019	11 to 20 years in current department or agency	52	37	6	5	0	0	0	89	5	66
2019	More than 20 years in current department or agency	56	32	9	4	0	0	0	88	4	30
2018	Less than 3 years in current department or agency	55	37	4	2	1	1	1	94	2	184
2018	3 to 10 years in current department or agency	49	34	11	1	3	1	0	84	4	134
2018	11 to 20 years in current department or agency	46	39	11	2	1	0	0	85	3	73
2018	More than 20 years in current department or agency	55	33	7	2	0	3	0	90	2	44
2017	Less than 3 years in current department or agency	55	32	6	5	2	0	1	87	7	119
2017	3 to 10 years in current department or agency	40	44	9	4	3	0	0	84	7	106
2017	11 to 20 years in current department or agency	38	50	8	3	1	0	0	88	4	73
2017	More than 20 years in current department or agency	37	51	10	2	0	0	0	87	2	46
2014	Less than 3 years in current department or agency	42	35	19	3	0	0	1	78	3	84
2014	3 to 10 years in current department or agency	40	38	12	5	4	1	0	79	8	194
2014	11 to 20 years in current department or agency	38	29	15	13	5	0	0	67	19	81
2014	More than 20 years in current department or agency	33	53	4	8	0	0	2	88	8	47

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	33	14	7	7	0	0	72	14	144
2020	3 to 10 years in current department or agency	29	37	13	15	6	0	0	66	22	132
2020	11 to 20 years in current department or agency	28	33	18	9	11	0	0	61	21	84
2020	More than 20 years in current department or agency	37	27	14	5	13	0	4	67	19	40
2019	Less than 3 years in current department or agency	46	27	11	12	5	0	0	73	16	126
2019	3 to 10 years in current department or agency	31	36	8	11	13	0	0	67	25	125
2019	11 to 20 years in current department or agency	32	41	11	6	10	0	0	73	16	67
2019	More than 20 years in current department or agency	44	21	11	3	21	0	0	65	24	31
2018	Less than 3 years in current department or agency	47	35	8	3	4	2	1	84	8	184
2018	3 to 10 years in current department or agency	32	31	10	12	13	1	0	64	25	132
2018	11 to 20 years in current department or agency	33	35	7	14	11	0	0	68	25	71
2018	More than 20 years in current department or agency	45	22	11	11	9	0	3	69	20	44
2017	Less than 3 years in current department or agency	42	31	14	8	5	0	0	73	13	119
2017	3 to 10 years in current department or agency	29	38	12	9	12	0	0	67	21	106
2017	11 to 20 years in current department or agency	21	40	23	6	10	0	0	61	16	73
2017	More than 20 years in current department or agency	23	38	12	20	7	0	0	61	27	46

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	27	14	2	2	0	0	83	4	142
2020	3 to 10 years in current department or agency	50	38	8	3	1	0	0	88	4	131
2020	11 to 20 years in current department or agency	64	26	5	4	1	0	0	90	5	82
2020	More than 20 years in current department or agency	62	28	4	0	6	0	0	90	6	39
2019	Less than 3 years in current department or agency	58	26	7	4	4	1	0	85	8	126
2019	3 to 10 years in current department or agency	58	31	6	4	1	0	0	89	5	123
2019	11 to 20 years in current department or agency	74	19	7	0	0	0	0	93	0	67
2019	More than 20 years in current department or agency	81	14	2	3	0	0	0	95	3	31
2018	Less than 3 years in current department or agency	56	32	6	2	2	1	1	90	3	182
2018	3 to 10 years in current department or agency	56	31	7	4	2	0	0	87	6	131
2018	11 to 20 years in current department or agency	63	29	6	2	0	0	0	91	2	73
2018	More than 20 years in current department or agency	68	22	5	0	5	0	0	90	5	44
2017	Less than 3 years in current department or agency	56	33	6	2	3	0	0	89	5	119
2017	3 to 10 years in current department or agency	62	26	7	2	3	0	0	88	5	105
2017	11 to 20 years in current department or agency	56	34	7	1	1	0	0	90	3	73
2017	More than 20 years in current department or agency	51	47	0	2	0	0	0	98	2	46
2014	Less than 3 years in current department or agency	63	23	10	1	2	0	0	87	3	84
2014	3 to 10 years in current department or agency	63	30	5	3	0	0	0	92	3	194
2014	11 to 20 years in current department or agency	60	24	13	2	1	0	1	85	3	81
2014	More than 20 years in current department or agency	63	35	0	0	2	0	0	98	2	47

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	35	15	8	5	0	0	73	13	144
2020	3 to 10 years in current department or agency	27	41	13	11	8	0	0	68	19	132
2020	11 to 20 years in current department or agency	30	38	7	15	10	0	0	68	25	84
2020	More than 20 years in current department or agency	34	37	7	5	13	0	4	73	19	40
2019	Less than 3 years in current department or agency	40	30	13	11	4	0	2	71	16	126
2019	3 to 10 years in current department or agency	30	34	10	14	12	0	0	64	26	125
2019	11 to 20 years in current department or agency	27	34	16	14	8	0	0	62	22	67
2019	More than 20 years in current department or agency	41	23	8	14	14	0	0	64	28	31
2018	Less than 3 years in current department or agency	36	35	12	6	6	3	1	74	13	184
2018	3 to 10 years in current department or agency	33	33	8	11	15	0	0	66	26	134
2018	11 to 20 years in current department or agency	35	30	13	13	9	0	0	65	23	73
2018	More than 20 years in current department or agency	46	35	4	12	3	0	0	81	15	44
2017	Less than 3 years in current department or agency	35	35	13	8	6	2	0	72	15	119
2017	3 to 10 years in current department or agency	31	36	13	12	8	0	0	67	20	105
2017	11 to 20 years in current department or agency	20	45	21	8	7	0	0	65	15	73
2017	More than 20 years in current department or agency	25	49	15	8	2	0	0	74	11	46
2014	Less than 3 years in current department or agency	18	39	21	12	6	4	0	60	19	84
2014	3 to 10 years in current department or agency	20	32	19	14	15	0	0	52	29	194
2014	11 to 20 years in current department or agency	11	35	22	21	11	0	0	46	32	81
2014	More than 20 years in current department or agency	20	52	12	6	10	0	0	72	16	47

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	30	15	10	5	0	0	69	15	144
2020	3 to 10 years in current department or agency	30	37	15	9	7	1	0	68	16	132
2020	11 to 20 years in current department or agency	39	35	10	8	7	0	0	74	15	84
2020	More than 20 years in current department or agency	36	26	8	15	11	0	4	64	27	39
2019	Less than 3 years in current department or agency	43	28	15	5	8	1	1	72	13	126
2019	3 to 10 years in current department or agency	40	35	8	8	9	0	0	76	17	124
2019	11 to 20 years in current department or agency	35	33	14	9	8	0	0	69	17	67
2019	More than 20 years in current department or agency	37	27	16	11	9	0	0	64	20	31
2018	Less than 3 years in current department or agency	40	33	12	6	5	2	2	76	11	183
2018	3 to 10 years in current department or agency	38	31	10	9	12	0	0	69	21	133
2018	11 to 20 years in current department or agency	32	25	19	13	10	0	0	57	23	71
2018	More than 20 years in current department or agency	48	22	12	12	5	0	0	70	18	44
2017	Less than 3 years in current department or agency	37	33	14	6	7	2	1	72	14	119
2017	3 to 10 years in current department or agency	33	34	11	13	8	0	0	68	21	105
2017	11 to 20 years in current department or agency	30	32	17	15	6	0	0	62	21	73
2017	More than 20 years in current department or agency	38	30	15	13	5	0	0	68	17	46
2014	Less than 3 years in current department or agency	28	36	17	12	4	3	1	66	16	84
2014	3 to 10 years in current department or agency	29	30	19	11	11	0	1	59	21	194
2014	11 to 20 years in current department or agency	20	27	20	23	11	0	0	47	34	81
2014	More than 20 years in current department or agency	25	49	12	2	12	0	0	75	14	47

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	38	11	12	3	1	1	73	15	142
2020	3 to 10 years in current department or agency	28	43	15	9	3	1	0	72	12	132
2020	11 to 20 years in current department or agency	28	47	8	11	6	0	0	75	17	84
2020	More than 20 years in current department or agency	31	35	14	10	6	0	4	69	16	40
2019	Less than 3 years in current department or agency	43	32	10	8	6	1	0	76	14	121
2019	3 to 10 years in current department or agency	30	40	11	11	8	0	0	70	19	125
2019	11 to 20 years in current department or agency	31	40	15	6	8	0	0	71	15	65
2019	More than 20 years in current department or agency	39	21	21	17	3	0	0	59	20	30
2018	Less than 3 years in current department or agency	43	35	9	6	5	2	1	80	11	184
2018	3 to 10 years in current department or agency	39	31	9	8	14	0	0	70	21	134
2018	11 to 20 years in current department or agency	35	43	9	8	6	0	0	77	14	73
2018	More than 20 years in current department or agency	41	26	18	9	5	0	0	68	14	44
2017	Less than 3 years in current department or agency	38	39	11	4	6	1	2	79	10	119
2017	3 to 10 years in current department or agency	34	34	14	12	6	0	0	68	18	105
2017	11 to 20 years in current department or agency	25	42	19	11	3	0	0	67	14	73
2017	More than 20 years in current department or agency	31	41	19	6	2	0	0	72	9	46
2014	Less than 3 years in current department or agency	29	36	19	13	2	0	0	66	15	84
2014	3 to 10 years in current department or agency	23	38	17	14	9	0	0	60	23	194
2014	11 to 20 years in current department or agency	23	33	18	15	10	0	1	56	25	81
2014	More than 20 years in current department or agency	22	29	27	10	12	0	0	52	22	47

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	33	12	5	4	0	0	80	8	144
2020	3 to 10 years in current department or agency	33	48	11	6	2	0	0	81	8	132
2020	11 to 20 years in current department or agency	48	35	7	3	7	0	0	83	10	84
2020	More than 20 years in current department or agency	48	31	10	5	2	0	4	82	8	40
2019	Less than 3 years in current department or agency	50	30	13	4	4	0	0	80	7	126
2019	3 to 10 years in current department or agency	41	43	9	6	2	0	0	84	7	125
2019	11 to 20 years in current department or agency	46	42	5	6	0	0	0	88	6	67
2019	More than 20 years in current department or agency	51	33	13	3	0	0	0	84	3	31
2018	Less than 3 years in current department or agency	52	36	7	3	2	1	0	88	5	183
2018	3 to 10 years in current department or agency	42	39	11	3	5	0	0	81	8	134
2018	11 to 20 years in current department or agency	45	42	7	4	2	0	0	86	6	72
2018	More than 20 years in current department or agency	49	31	9	6	2	0	3	82	8	44
2017	Less than 3 years in current department or agency	42	44	7	6	2	0	0	86	7	118
2017	3 to 10 years in current department or agency	41	43	7	4	4	0	0	85	8	105
2017	11 to 20 years in current department or agency	43	41	8	4	3	0	1	85	7	73
2017	More than 20 years in current department or agency	33	52	12	0	2	0	0	86	2	46
2014	Less than 3 years in current department or agency	42	34	12	12	0	0	0	76	12	84
2014	3 to 10 years in current department or agency	34	48	9	7	3	0	0	81	10	194
2014	11 to 20 years in current department or agency	34	45	10	4	5	0	1	80	10	81
2014	More than 20 years in current department or agency	37	41	14	5	2	0	0	78	8	47

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	30	17	6	5	0	0	72	11	143
2020	3 to 10 years in current department or agency	32	28	22	11	6	0	1	60	18	132
2020	11 to 20 years in current department or agency	34	30	25	7	4	0	1	64	11	84
2020	More than 20 years in current department or agency	34	33	19	7	6	0	0	67	14	40
2019	Less than 3 years in current department or agency	42	34	14	4	4	1	0	77	9	126
2019	3 to 10 years in current department or agency	24	38	20	11	7	0	0	62	18	125
2019	11 to 20 years in current department or agency	35	28	25	7	5	0	0	63	12	66
2019	More than 20 years in current department or agency	38	14	40	3	6	0	0	52	9	29
2018	Less than 3 years in current department or agency	36	35	14	8	5	2	1	73	13	184
2018	3 to 10 years in current department or agency	32	32	18	10	6	1	1	65	17	134
2018	11 to 20 years in current department or agency	32	38	24	3	3	0	0	71	5	73
2018	More than 20 years in current department or agency	39	34	10	12	5	0	0	73	16	44
2017	Less than 3 years in current department or agency	33	34	20	7	4	1	2	69	11	119
2017	3 to 10 years in current department or agency	34	44	12	4	4	0	2	79	8	106
2017	11 to 20 years in current department or agency	43	29	17	5	5	0	0	72	11	73
2017	More than 20 years in current department or agency	43	34	11	9	4	0	0	77	12	46
2014	Less than 3 years in current department or agency	40	28	15	12	5	0	0	68	17	84
2014	3 to 10 years in current department or agency	38	30	21	5	6	0	0	68	11	193
2014	11 to 20 years in current department or agency	30	45	14	3	7	0	1	75	10	81
2014	More than 20 years in current department or agency	38	26	25	9	2	0	0	64	11	47

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	23	32	24	11	0	0	35	33	144
2020	3 to 10 years in current department or agency	10	31	37	14	5	2	1	19	42	132
2020	11 to 20 years in current department or agency	15	24	41	15	5	1	0	20	39	85
2020	More than 20 years in current department or agency	21	26	39	4	10	0	0	14	48	37
2019	Less than 3 years in current department or agency	9	21	25	26	17	2	0	44	30	124
2019	3 to 10 years in current department or agency	11	26	37	13	11	2	1	25	38	125
2019	11 to 20 years in current department or agency	8	36	35	13	8	0	0	21	44	67
2019	More than 20 years in current department or agency	13	27	33	16	7	0	4	24	41	30
2018	Less than 3 years in current department or agency	8	13	25	23	20	6	6	49	24	184
2018	3 to 10 years in current department or agency	12	26	28	17	15	1	1	33	39	133
2018	11 to 20 years in current department or agency	10	27	34	18	8	0	3	27	38	73
2018	More than 20 years in current department or agency	8	33	23	20	14	0	2	34	42	43
2017	Less than 3 years in current department or agency	7	14	28	27	16	3	5	47	23	119
2017	3 to 10 years in current department or agency	15	17	32	18	12	1	4	32	34	106
2017	11 to 20 years in current department or agency	10	19	39	20	3	1	7	25	32	71
2017	More than 20 years in current department or agency	18	28	37	11	5	0	2	16	46	46
2014	Less than 3 years in current department or agency	10	16	27	20	20	3	2	43	28	84
2014	3 to 10 years in current department or agency	13	21	36	16	8	1	6	25	36	194
2014	11 to 20 years in current department or agency	10	25	42	12	4	1	6	17	38	81
2014	More than 20 years in current department or agency	11	28	29	19	10	0	2	30	40	47

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	15	21	27	25	3	2	54	25	144
2020	3 to 10 years in current department or agency	9	23	27	25	11	2	3	38	34	132
2020	11 to 20 years in current department or agency	15	18	33	20	10	1	3	32	34	85
2020	More than 20 years in current department or agency	11	15	41	19	14	0	0	33	27	39
2019	Less than 3 years in current department or agency	9	10	21	23	27	8	1	56	21	124
2019	3 to 10 years in current department or agency	10	22	29	25	12	1	2	38	33	125
2019	11 to 20 years in current department or agency	7	25	32	16	15	3	1	33	33	66
2019	More than 20 years in current department or agency	17	17	33	10	16	4	4	28	36	30
2018	Less than 3 years in current department or agency	7	9	21	24	26	8	5	57	18	183
2018	3 to 10 years in current department or agency	8	28	27	17	18	2	1	36	37	133
2018	11 to 20 years in current department or agency	13	18	33	19	11	1	6	32	33	72
2018	More than 20 years in current department or agency	7	23	25	25	16	2	2	42	31	44
2017	Less than 3 years in current department or agency	9	12	23	16	21	9	9	45	26	119
2017	3 to 10 years in current department or agency	16	20	23	19	16	1	6	38	38	106
2017	11 to 20 years in current department or agency	4	22	39	28	3	0	4	32	27	72
2017	More than 20 years in current department or agency	14	30	38	14	2	2	0	17	45	45
2014	Less than 3 years in current department or agency	15	15	16	25	21	4	4	50	33	84
2014	3 to 10 years in current department or agency	14	19	29	19	6	6	6	29	38	193
2014	11 to 20 years in current department or agency	12	21	31	19	6	4	7	28	37	81
2014	More than 20 years in current department or agency	8	31	32	6	14	0	9	22	43	47

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	16	24	24	25	2	4	52	22	143
2020	3 to 10 years in current department or agency	15	20	29	20	10	2	3	32	37	132
2020	11 to 20 years in current department or agency	10	18	39	18	9	3	3	28	30	85
2020	More than 20 years in current department or agency	21	24	28	17	9	0	0	27	46	38
2019	Less than 3 years in current department or agency	8	11	18	29	28	6	1	61	19	123
2019	3 to 10 years in current department or agency	12	16	26	23	18	4	2	43	29	125
2019	11 to 20 years in current department or agency	10	20	37	15	11	3	4	28	32	66
2019	More than 20 years in current department or agency	21	25	26	2	14	4	7	19	52	30
2018	Less than 3 years in current department or agency	6	9	20	20	28	9	8	57	18	183
2018	3 to 10 years in current department or agency	10	20	23	23	18	3	4	44	32	132
2018	11 to 20 years in current department or agency	8	29	27	17	10	2	8	29	40	72
2018	More than 20 years in current department or agency	12	20	20	21	18	0	10	43	35	44
2017	Less than 3 years in current department or agency	8	9	16	20	29	3	15	60	20	119
2017	3 to 10 years in current department or agency	10	22	23	25	14	1	6	42	34	106
2017	11 to 20 years in current department or agency	4	17	42	19	6	2	10	28	24	71
2017	More than 20 years in current department or agency	9	46	23	23	0	0	0	23	54	45
2014	Less than 3 years in current department or agency	17	9	18	23	20	7	6	49	30	84
2014	3 to 10 years in current department or agency	16	18	25	22	8	4	7	33	38	194
2014	11 to 20 years in current department or agency	13	27	22	19	8	1	11	30	45	80
2014	More than 20 years in current department or agency	14	37	20	11	14	2	2	27	53	47

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	5	8	25	29	31	1	1	61	14	144
2020	3 to 10 years in current department or agency	3	12	40	28	16	0	2	44	15	132
2020	11 to 20 years in current department or agency	6	10	38	36	9	0	2	46	16	85
2020	More than 20 years in current department or agency	10	22	23	28	18	0	0	45	32	39
2019	Less than 3 years in current department or agency	5	10	19	30	33	3	0	65	15	126
2019	3 to 10 years in current department or agency	4	11	37	34	14	0	1	48	15	122
2019	11 to 20 years in current department or agency	3	8	36	27	20	2	5	50	11	67
2019	More than 20 years in current department or agency	6	18	26	26	14	4	7	44	27	30
2018	Less than 3 years in current department or agency	3	8	20	26	36	5	3	67	11	183
2018	3 to 10 years in current department or agency	4	20	27	26	22	1	1	49	24	132
2018	11 to 20 years in current department or agency	3	12	42	29	8	2	5	40	15	73
2018	More than 20 years in current department or agency	9	14	23	23	26	2	2	52	25	44
2017	Less than 3 years in current department or agency	3	7	25	25	28	2	10	60	12	118
2017	3 to 10 years in current department or agency	12	8	24	36	15	0	5	54	21	106
2017	11 to 20 years in current department or agency	0	13	40	31	10	0	6	44	14	70
2017	More than 20 years in current department or agency	13	17	40	23	7	0	0	30	30	45
2014	Less than 3 years in current department or agency	15	4	21	31	20	4	3	55	21	84
2014	3 to 10 years in current department or agency	8	16	28	30	15	1	3	46	25	193
2014	11 to 20 years in current department or agency	6	18	28	30	8	2	7	42	26	79
2014	More than 20 years in current department or agency	6	18	30	30	14	0	2	45	24	46

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	17	22	22	28	0	2	51	26	144
2020	3 to 10 years in current department or agency	16	22	25	20	10	2	4	33	40	131
2020	11 to 20 years in current department or agency	17	21	36	14	11	0	1	25	38	85
2020	More than 20 years in current department or agency	17	19	25	24	15	0	0	39	36	39
2019	Less than 3 years in current department or agency	13	11	21	18	29	5	4	51	25	126
2019	3 to 10 years in current department or agency	18	24	26	16	14	1	1	30	43	125
2019	11 to 20 years in current department or agency	8	30	33	21	6	0	2	28	38	66
2019	More than 20 years in current department or agency	13	34	25	10	11	0	7	22	50	30
2018	Less than 3 years in current department or agency	9	12	18	21	24	8	8	53	25	182
2018	3 to 10 years in current department or agency	20	26	25	15	12	0	1	27	47	134
2018	11 to 20 years in current department or agency	24	19	32	16	6	0	5	23	44	73
2018	More than 20 years in current department or agency	17	31	22	16	12	0	2	29	49	44
2017	Less than 3 years in current department or agency	12	23	20	11	20	5	9	36	41	119
2017	3 to 10 years in current department or agency	27	21	27	9	13	0	3	22	50	106
2017	11 to 20 years in current department or agency	15	38	30	14	0	0	3	14	55	71
2017	More than 20 years in current department or agency	25	42	19	10	4	0	0	14	68	45
2014	Less than 3 years in current department or agency	19	18	20	16	17	3	6	36	41	84
2014	3 to 10 years in current department or agency	28	24	24	10	5	1	7	16	57	193
2014	11 to 20 years in current department or agency	26	28	15	22	5	0	4	28	56	81
2014	More than 20 years in current department or agency	24	31	20	13	12	0	0	26	55	47

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	14	22	25	25	4	2	53	23	144
2020	3 to 10 years in current department or agency	12	21	25	24	13	2	4	39	34	131
2020	11 to 20 years in current department or agency	17	12	32	28	6	2	2	36	30	85
2020	More than 20 years in current department or agency	22	16	39	2	18	4	0	21	39	38
2019	Less than 3 years in current department or agency	14	9	21	26	21	8	1	51	25	125
2019	3 to 10 years in current department or agency	19	15	34	18	14	1	0	31	35	125
2019	11 to 20 years in current department or agency	13	18	35	14	10	6	4	27	35	67
2019	More than 20 years in current department or agency	20	27	23	13	17	0	0	31	47	30
2018	Less than 3 years in current department or agency	8	14	24	19	21	6	8	46	26	183
2018	3 to 10 years in current department or agency	19	19	27	17	15	2	1	33	39	131
2018	11 to 20 years in current department or agency	12	25	31	19	7	1	5	28	39	73
2018	More than 20 years in current department or agency	17	27	16	22	16	0	2	38	45	44
2017	Less than 3 years in current department or agency	14	16	22	9	20	9	10	36	37	117
2017	3 to 10 years in current department or agency	17	15	26	17	17	3	5	37	35	105
2017	11 to 20 years in current department or agency	10	22	33	24	6	2	4	31	34	72
2017	More than 20 years in current department or agency	26	23	27	20	5	0	0	24	49	45
2014	Less than 3 years in current department or agency	16	22	17	5	18	6	17	30	48	84
2014	3 to 10 years in current department or agency	12	18	26	26	9	3	7	39	33	193
2014	11 to 20 years in current department or agency	9	12	34	24	8	1	13	36	24	81
2014	More than 20 years in current department or agency	4	28	22	19	16	2	9	40	35	47

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	7	9	38	18	23	2	3	43	17	144
2020	3 to 10 years in current department or agency	9	21	39	18	8	3	4	27	31	131
2020	11 to 20 years in current department or agency	18	21	35	15	7	4	1	23	41	85
2020	More than 20 years in current department or agency	18	25	31	14	5	4	4	21	46	39
2019	Less than 3 years in current department or agency	10	14	24	18	26	7	1	48	26	125
2019	3 to 10 years in current department or agency	15	22	27	18	15	1	2	34	38	124
2019	11 to 20 years in current department or agency	8	21	38	16	8	6	3	26	32	67
2019	More than 20 years in current department or agency	20	23	29	17	7	4	0	25	45	30
2018	Less than 3 years in current department or agency	8	10	20	20	25	9	7	54	22	181
2018	3 to 10 years in current department or agency	7	28	25	20	15	3	3	37	37	133
2018	11 to 20 years in current department or agency	8	21	42	17	6	2	5	24	31	72
2018	More than 20 years in current department or agency	8	16	24	30	17	3	2	49	25	44
2017	Less than 3 years in current department or agency	9	7	25	14	28	8	9	51	19	118
2017	3 to 10 years in current department or agency	18	17	26	23	13	1	3	36	37	106
2017	11 to 20 years in current department or agency	7	21	39	18	7	2	7	27	30	72
2017	More than 20 years in current department or agency	13	38	26	19	4	0	0	23	51	45
2014	Less than 3 years in current department or agency	9	22	20	17	15	9	8	39	38	84
2014	3 to 10 years in current department or agency	15	22	32	14	7	3	7	23	42	193
2014	11 to 20 years in current department or agency	15	18	30	19	7	1	9	30	37	81
2014	More than 20 years in current department or agency	8	29	32	10	8	6	7	21	43	47

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	16	32	28	18	1	1	47	21	144
2020	3 to 10 years in current department or agency	13	18	39	19	7	1	3	27	32	131
2020	11 to 20 years in current department or agency	15	30	31	16	7	2	0	23	46	85
2020	More than 20 years in current department or agency	18	20	23	30	5	0	4	36	39	39
2019	Less than 3 years in current department or agency	10	20	21	25	19	3	2	46	32	126
2019	3 to 10 years in current department or agency	13	19	31	23	12	2	1	36	33	125
2019	11 to 20 years in current department or agency	15	25	40	11	7	1	1	19	41	67
2019	More than 20 years in current department or agency	17	21	28	17	14	0	4	32	39	30

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	32	16	7	9	6	3	64	18	144
2020	3 to 10 years in current department or agency	21	31	20	10	12	4	3	55	23	132
2020	11 to 20 years in current department or agency	15	31	22	14	12	2	4	49	28	85
2020	More than 20 years in current department or agency	22	40	11	8	11	2	6	68	21	40
2019	Less than 3 years in current department or agency	35	22	14	7	8	10	3	66	18	126
2019	3 to 10 years in current department or agency	20	32	18	16	12	1	1	53	29	125
2019	11 to 20 years in current department or agency	17	27	18	14	17	5	3	48	33	65
2019	More than 20 years in current department or agency	27	19	36	7	7	0	4	48	15	30
2018	Less than 3 years in current department or agency	34	22	12	8	4	13	7	70	15	183
2018	3 to 10 years in current department or agency	20	30	18	13	13	5	1	53	28	132
2018	11 to 20 years in current department or agency	22	34	17	17	9	0	1	56	27	73
2018	More than 20 years in current department or agency	34	26	20	7	3	4	5	66	11	44
2017	Less than 3 years in current department or agency	23	26	14	10	7	10	10	61	21	119
2017	3 to 10 years in current department or agency	17	34	20	16	11	2	1	52	27	106
2017	11 to 20 years in current department or agency	10	27	26	20	10	0	8	40	32	72
2017	More than 20 years in current department or agency	29	30	19	6	12	2	2	61	19	45
2014	Less than 3 years in current department or agency	25	29	19	6	8	7	5	62	16	84
2014	3 to 10 years in current department or agency	19	28	19	12	16	3	2	50	29	194
2014	11 to 20 years in current department or agency	17	24	25	19	11	0	5	43	31	80
2014	More than 20 years in current department or agency	26	24	22	8	12	4	4	54	22	47

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	25	10	7	8	0	0	75	14	144
2020	3 to 10 years in current department or agency	39	32	9	7	11	1	0	72	19	131
2020	11 to 20 years in current department or agency	40	20	13	15	11	2	0	61	26	85
2020	More than 20 years in current department or agency	37	33	8	13	10	0	0	69	22	40
2019	Less than 3 years in current department or agency	57	26	5	4	7	1	0	84	11	126
2019	3 to 10 years in current department or agency	41	26	12	12	10	0	0	66	22	124
2019	11 to 20 years in current department or agency	40	31	9	9	10	0	0	71	20	65
2019	More than 20 years in current department or agency	42	28	12	3	16	0	0	69	19	31
2018	Less than 3 years in current department or agency	59	25	5	5	3	2	1	87	8	184
2018	3 to 10 years in current department or agency	42	27	13	9	9	0	0	69	18	133
2018	11 to 20 years in current department or agency	44	26	4	13	11	1	0	72	24	71
2018	More than 20 years in current department or agency	49	24	9	14	3	0	0	74	17	44
2017	Less than 3 years in current department or agency	48	39	5	5	2	1	0	87	8	119
2017	3 to 10 years in current department or agency	34	37	9	10	11	0	0	70	21	106
2017	11 to 20 years in current department or agency	31	31	17	9	11	0	2	63	20	72
2017	More than 20 years in current department or agency	39	28	17	9	4	0	2	68	14	45
2014	Less than 3 years in current department or agency	45	30	5	8	7	4	1	79	16	84
2014	3 to 10 years in current department or agency	35	31	9	12	11	1	0	68	23	194
2014	11 to 20 years in current department or agency	25	35	9	10	14	3	3	64	26	81
2014	More than 20 years in current department or agency	41	27	10	2	16	4	0	71	19	47

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	26	8	12	5	0	0	76	16	141
2020	3 to 10 years in current department or agency	40	36	12	8	4	1	1	77	12	132
2020	11 to 20 years in current department or agency	43	30	16	7	3	0	0	73	10	84
2020	More than 20 years in current department or agency	46	35	7	8	0	0	4	84	9	40
2019	Less than 3 years in current department or agency	61	29	3	5	3	0	0	89	8	125
2019	3 to 10 years in current department or agency	37	39	8	12	4	0	0	76	16	124
2019	11 to 20 years in current department or agency	37	37	8	16	2	0	0	74	18	65
2019	More than 20 years in current department or agency	34	41	9	10	6	0	0	75	16	30
2018	Less than 3 years in current department or agency	62	26	5	3	3	1	1	88	6	181
2018	3 to 10 years in current department or agency	39	35	12	7	5	0	0	75	13	134
2018	11 to 20 years in current department or agency	39	47	4	5	4	0	0	86	10	73
2018	More than 20 years in current department or agency	46	36	11	4	3	0	0	82	7	44
2017	Less than 3 years in current department or agency	44	40	6	6	3	1	0	85	9	119
2017	3 to 10 years in current department or agency	28	46	10	8	6	1	0	75	15	106
2017	11 to 20 years in current department or agency	27	48	9	9	4	2	2	77	13	73
2017	More than 20 years in current department or agency	34	43	13	7	2	0	2	78	9	46
2014	Less than 3 years in current department or agency	40	42	8	7	3	0	0	82	10	84
2014	3 to 10 years in current department or agency	33	38	14	9	6	0	0	71	14	194
2014	11 to 20 years in current department or agency	28	42	12	11	7	0	0	70	18	80
2014	More than 20 years in current department or agency	33	35	16	8	8	0	0	68	16	47

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	32	13	6	3	2	1	77	10	144
2020	3 to 10 years in current department or agency	35	38	15	7	4	1	0	74	11	130
2020	11 to 20 years in current department or agency	30	41	17	4	5	2	0	72	10	85
2020	More than 20 years in current department or agency	29	42	19	2	0	0	7	77	3	40
2019	Less than 3 years in current department or agency	53	34	7	4	2	1	0	87	6	126
2019	3 to 10 years in current department or agency	40	38	14	2	6	1	0	79	7	125
2019	11 to 20 years in current department or agency	33	38	16	8	5	0	0	71	13	65
2019	More than 20 years in current department or agency	28	45	12	4	11	0	0	74	15	29
2018	Less than 3 years in current department or agency	53	32	7	1	2	3	1	89	3	184
2018	3 to 10 years in current department or agency	41	37	10	4	7	1	0	79	11	134
2018	11 to 20 years in current department or agency	39	37	11	7	6	0	0	76	13	73
2018	More than 20 years in current department or agency	42	30	17	5	3	0	3	74	8	44

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	20	13	2	5	8	2	77	8	144
2020	3 to 10 years in current department or agency	43	24	13	4	6	8	2	75	11	131
2020	11 to 20 years in current department or agency	38	19	16	14	5	7	0	62	21	85
2020	More than 20 years in current department or agency	31	21	20	10	2	8	6	61	15	40

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	25	15	1	6	2	3	76	8	144
2020	3 to 10 years in current department or agency	39	32	18	2	3	1	4	76	5	131
2020	11 to 20 years in current department or agency	41	20	28	4	0	0	7	65	5	84
2020	More than 20 years in current department or agency	34	35	15	4	8	0	4	71	13	40
2019	Less than 3 years in current department or agency	49	32	12	2	5	0	1	81	7	126
2019	3 to 10 years in current department or agency	40	24	19	5	7	1	3	68	13	125
2019	11 to 20 years in current department or agency	35	29	18	5	3	3	8	71	9	67
2019	More than 20 years in current department or agency	37	18	28	6	7	0	4	57	14	30

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	27	14	8	5	0	1	73	13	143
2020	3 to 10 years in current department or agency	36	36	13	6	9	0	0	71	15	131
2020	11 to 20 years in current department or agency	41	28	17	8	5	0	0	70	14	85
2020	More than 20 years in current department or agency	41	40	5	6	8	0	0	81	15	40
2019	Less than 3 years in current department or agency	52	21	13	6	7	0	1	73	13	126
2019	3 to 10 years in current department or agency	41	24	13	10	11	0	1	65	21	125
2019	11 to 20 years in current department or agency	34	39	13	4	8	2	0	74	12	67
2019	More than 20 years in current department or agency	41	20	25	4	7	0	4	64	11	30
2018	Less than 3 years in current department or agency	45	26	11	6	5	4	3	77	12	183
2018	3 to 10 years in current department or agency	43	32	8	6	10	0	2	77	16	133
2018	11 to 20 years in current department or agency	44	30	11	7	9	0	0	73	16	73
2018	More than 20 years in current department or agency	37	45	5	4	5	3	0	85	9	44
2017	Less than 3 years in current department or agency	37	36	11	5	7	2	2	76	12	118
2017	3 to 10 years in current department or agency	43	31	7	11	7	0	2	75	18	106
2017	11 to 20 years in current department or agency	30	33	22	10	3	0	2	65	13	73
2017	More than 20 years in current department or agency	33	34	13	15	4	0	0	68	20	46
2014	Less than 3 years in current department or agency	36	36	13	9	4	0	2	74	13	84
2014	3 to 10 years in current department or agency	25	35	14	17	9	0	1	60	26	194
2014	11 to 20 years in current department or agency	23	34	15	12	13	0	3	59	25	81
2014	More than 20 years in current department or agency	38	31	19	0	12	0	0	69	12	47

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	20	12	5	4	3	0	79	9	144
2020	3 to 10 years in current department or agency	38	31	16	8	6	1	0	69	15	132
2020	11 to 20 years in current department or agency	42	22	19	8	7	0	3	66	15	85
2020	More than 20 years in current department or agency	40	29	12	7	8	0	4	72	16	40

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	29	10	4	4	1	1	82	8	144
2020	3 to 10 years in current department or agency	40	31	14	9	6	1	0	72	15	132
2020	11 to 20 years in current department or agency	49	33	5	8	6	0	0	82	13	85
2020	More than 20 years in current department or agency	42	26	19	2	11	0	0	68	13	40
2019	Less than 3 years in current department or agency	54	27	7	6	5	2	0	82	11	124
2019	3 to 10 years in current department or agency	41	22	12	14	10	0	1	64	24	125
2019	11 to 20 years in current department or agency	45	29	9	9	6	2	0	75	16	66
2019	More than 20 years in current department or agency	42	20	18	10	7	0	4	64	18	30
2018	Less than 3 years in current department or agency	54	24	10	3	4	3	2	82	8	181
2018	3 to 10 years in current department or agency	48	28	6	5	10	0	3	79	15	133
2018	11 to 20 years in current department or agency	46	35	10	3	5	0	0	81	9	73
2018	More than 20 years in current department or agency	46	30	16	6	2	0	0	76	8	44
2017	Less than 3 years in current department or agency	58	24	9	4	3	1	1	84	8	118
2017	3 to 10 years in current department or agency	50	24	8	7	9	0	2	75	16	105
2017	11 to 20 years in current department or agency	36	37	14	8	6	0	0	72	14	73
2017	More than 20 years in current department or agency	29	38	25	9	0	0	0	67	9	46
2014	Less than 3 years in current department or agency	36	36	12	9	4	0	4	75	13	84
2014	3 to 10 years in current department or agency	27	37	11	16	8	0	2	65	24	194
2014	11 to 20 years in current department or agency	24	35	19	10	13	0	0	58	23	79
2014	More than 20 years in current department or agency	40	26	19	4	10	0	0	67	14	47

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	144
2020	3 to 10 years in current department or agency	41	59	131
2020	11 to 20 years in current department or agency	39	61	85
2020	More than 20 years in current department or agency	31	69	40

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	16	8	3	8	4	6	78	12	144
2020	3 to 10 years in current department or agency	47	25	9	2	6	4	7	80	10	132
2020	11 to 20 years in current department or agency	39	27	15	3	6	4	6	74	9	85
2020	More than 20 years in current department or agency	47	28	8	2	2	8	4	86	6	40

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	31	10	5	5	0	0	80	10	144
2020	3 to 10 years in current department or agency	43	33	12	6	4	1	1	77	11	132
2020	11 to 20 years in current department or agency	50	18	21	5	3	0	2	70	9	85
2020	More than 20 years in current department or agency	60	18	5	6	7	0	4	81	14	40
2019	Less than 3 years in current department or agency	57	24	10	5	4	0	0	81	9	126
2019	3 to 10 years in current department or agency	47	22	11	8	12	0	1	69	19	125
2019	11 to 20 years in current department or agency	46	31	11	5	7	0	0	77	12	67
2019	More than 20 years in current department or agency	47	24	6	14	6	0	3	73	21	31
2018	Less than 3 years in current department or agency	57	26	8	2	5	1	1	84	7	182
2018	3 to 10 years in current department or agency	53	18	14	5	10	0	1	71	15	133
2018	11 to 20 years in current department or agency	53	25	12	5	4	0	2	79	9	72
2018	More than 20 years in current department or agency	50	28	12	0	7	3	0	81	7	44
2017	Less than 3 years in current department or agency	52	28	8	4	7	2	0	82	11	119
2017	3 to 10 years in current department or agency	56	25	1	8	8	0	2	83	16	106
2017	11 to 20 years in current department or agency	45	31	13	6	6	0	0	76	11	72
2017	More than 20 years in current department or agency	43	35	17	5	0	0	0	78	5	46
2014	Less than 3 years in current department or agency	38	41	13	3	3	1	0	80	7	84
2014	3 to 10 years in current department or agency	35	30	13	12	8	0	1	66	20	194
2014	11 to 20 years in current department or agency	36	23	22	10	8	0	1	60	18	81
2014	More than 20 years in current department or agency	44	30	12	10	4	0	0	74	14	47

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	29	12	6	4	8	0	76	11	144
2020	3 to 10 years in current department or agency	26	28	23	11	6	6	0	57	18	132
2020	11 to 20 years in current department or agency	22	25	20	13	11	6	2	51	27	85
2020	More than 20 years in current department or agency	27	30	19	5	15	4	0	59	21	40
2019	Less than 3 years in current department or agency	48	24	12	1	6	9	0	79	7	126
2019	3 to 10 years in current department or agency	30	28	17	9	10	5	1	61	21	125
2019	11 to 20 years in current department or agency	17	39	16	13	8	7	0	60	23	66
2019	More than 20 years in current department or agency	16	39	20	7	14	4	0	58	22	30
2018	Less than 3 years in current department or agency	49	27	7	1	2	11	2	88	4	184
2018	3 to 10 years in current department or agency	28	30	16	11	12	3	0	59	24	134
2018	11 to 20 years in current department or agency	26	31	16	12	12	3	0	59	25	73
2018	More than 20 years in current department or agency	28	30	25	15	0	2	0	59	16	44
2017	Less than 3 years in current department or agency	41	33	7	6	3	10	1	82	10	119
2017	3 to 10 years in current department or agency	25	29	22	12	8	5	0	56	21	106
2017	11 to 20 years in current department or agency	13	45	18	11	6	6	2	63	18	72
2017	More than 20 years in current department or agency	19	33	28	9	9	0	2	53	18	46
2014	Less than 3 years in current department or agency	31	33	14	8	2	12	1	73	11	84
2014	3 to 10 years in current department or agency	20	31	20	12	9	9	0	56	23	193
2014	11 to 20 years in current department or agency	14	31	25	16	6	8	0	49	24	81
2014	More than 20 years in current department or agency	12	41	22	8	6	11	0	60	16	47

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	28	13	10	6	3	0	70	16	143
2020	3 to 10 years in current department or agency	18	33	20	15	11	3	0	53	27	132
2020	11 to 20 years in current department or agency	14	26	30	13	15	1	2	42	28	84
2020	More than 20 years in current department or agency	28	18	20	17	13	4	0	48	31	40
2019	Less than 3 years in current department or agency	48	29	8	3	6	6	0	82	10	126
2019	3 to 10 years in current department or agency	24	31	12	15	15	3	0	57	30	125
2019	11 to 20 years in current department or agency	14	35	20	15	15	1	0	49	31	66
2019	More than 20 years in current department or agency	14	29	26	14	17	0	0	42	31	30
2018	Less than 3 years in current department or agency	49	26	8	4	3	9	1	83	7	183
2018	3 to 10 years in current department or agency	23	29	19	14	14	1	0	52	29	133
2018	11 to 20 years in current department or agency	22	30	17	14	16	0	0	53	30	72
2018	More than 20 years in current department or agency	20	34	19	18	8	0	0	54	27	43
2017	Less than 3 years in current department or agency	40	28	12	5	6	7	2	75	12	119
2017	3 to 10 years in current department or agency	19	26	21	21	13	1	0	45	34	106
2017	11 to 20 years in current department or agency	9	30	34	14	13	0	0	40	27	71
2017	More than 20 years in current department or agency	14	32	16	25	12	0	2	47	37	46
2014	Less than 3 years in current department or agency	31	35	8	15	3	6	1	71	20	84
2014	3 to 10 years in current department or agency	13	28	27	14	15	2	0	43	30	193
2014	11 to 20 years in current department or agency	9	25	34	18	13	0	1	35	31	81
2014	More than 20 years in current department or agency	10	33	29	18	8	2	0	44	27	47

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	26	18	8	10	6	0	61	20	143
2020	3 to 10 years in current department or agency	12	37	18	17	14	3	0	50	32	132
2020	11 to 20 years in current department or agency	7	30	22	23	16	1	2	38	40	85
2020	More than 20 years in current department or agency	13	29	22	18	15	4	0	43	34	40
2019	Less than 3 years in current department or agency	35	32	13	4	5	10	0	75	10	124
2019	3 to 10 years in current department or agency	19	27	17	17	16	3	0	48	35	125
2019	11 to 20 years in current department or agency	8	31	22	14	19	7	0	42	35	66
2019	More than 20 years in current department or agency	14	25	30	18	14	0	0	38	32	30
2018	Less than 3 years in current department or agency	39	26	14	4	2	14	1	76	7	182
2018	3 to 10 years in current department or agency	14	30	18	18	18	2	0	45	36	134
2018	11 to 20 years in current department or agency	13	29	19	19	19	0	0	42	38	73
2018	More than 20 years in current department or agency	19	27	22	17	15	0	0	46	32	44
2017	Less than 3 years in current department or agency	29	26	17	8	5	14	1	65	16	119
2017	3 to 10 years in current department or agency	11	30	19	21	17	3	0	43	38	106
2017	11 to 20 years in current department or agency	7	24	31	15	18	6	0	33	34	72
2017	More than 20 years in current department or agency	11	21	25	22	14	4	2	35	38	46
2014	Less than 3 years in current department or agency	24	29	15	14	8	8	1	59	24	84
2014	3 to 10 years in current department or agency	7	22	31	20	16	4	0	30	37	193
2014	11 to 20 years in current department or agency	9	18	23	22	18	10	0	30	44	81
2014	More than 20 years in current department or agency	8	18	37	25	10	3	0	27	35	47

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	28	17	11	12	2	0	59	23	144
2020	3 to 10 years in current department or agency	12	35	14	17	20	2	0	48	37	132
2020	11 to 20 years in current department or agency	7	35	19	16	20	3	0	43	37	85
2020	More than 20 years in current department or agency	14	35	21	10	17	0	4	50	27	40
2019	Less than 3 years in current department or agency	35	30	15	11	3	6	0	69	15	126
2019	3 to 10 years in current department or agency	16	32	12	20	18	2	0	49	39	125
2019	11 to 20 years in current department or agency	8	30	21	21	19	1	0	38	40	66
2019	More than 20 years in current department or agency	14	19	33	21	10	4	0	33	32	30
2018	Less than 3 years in current department or agency	38	30	13	5	4	10	1	76	10	184
2018	3 to 10 years in current department or agency	15	33	17	14	21	0	0	48	35	134
2018	11 to 20 years in current department or agency	11	36	20	14	20	0	0	47	34	73
2018	More than 20 years in current department or agency	21	30	15	22	12	0	0	51	34	44
2017	Less than 3 years in current department or agency	24	32	16	9	7	11	1	63	19	119
2017	3 to 10 years in current department or agency	19	25	17	18	21	0	0	44	39	106
2017	11 to 20 years in current department or agency	9	33	18	17	19	3	0	44	38	72
2017	More than 20 years in current department or agency	6	24	22	22	21	3	2	32	45	45
2014	Less than 3 years in current department or agency	22	25	19	23	5	5	1	50	30	84
2014	3 to 10 years in current department or agency	8	32	19	20	18	2	0	41	40	193
2014	11 to 20 years in current department or agency	7	28	30	11	20	5	0	36	32	81
2014	More than 20 years in current department or agency	13	24	30	18	16	0	0	37	34	46

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	20	6	4	3	4	0	88	6	143
2020	3 to 10 years in current department or agency	58	24	9	4	2	3	0	84	6	132
2020	11 to 20 years in current department or agency	55	24	8	5	3	3	2	83	8	84
2020	More than 20 years in current department or agency	47	29	11	2	2	6	2	84	5	40
2019	Less than 3 years in current department or agency	66	13	8	4	2	7	0	85	7	126
2019	3 to 10 years in current department or agency	57	23	11	3	4	2	0	82	7	125
2019	11 to 20 years in current department or agency	49	22	18	1	3	5	1	76	5	67
2019	More than 20 years in current department or agency	52	33	3	0	9	0	3	87	9	31

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	38	17	7	3	1	0	74	9	142
2020	3 to 10 years in current department or agency	19	51	21	6	3	0	0	71	9	132
2020	11 to 20 years in current department or agency	19	37	30	11	1	2	0	57	13	84
2020	More than 20 years in current department or agency	29	35	17	11	5	4	0	66	16	39
2019	Less than 3 years in current department or agency	38	39	16	4	1	2	0	79	5	123
2019	3 to 10 years in current department or agency	28	40	15	10	7	0	0	68	17	125
2019	11 to 20 years in current department or agency	21	52	20	5	2	0	0	73	7	66
2019	More than 20 years in current department or agency	18	35	26	11	6	0	4	55	18	30
2018	Less than 3 years in current department or agency	41	38	14	2	3	1	1	81	5	184
2018	3 to 10 years in current department or agency	26	32	24	8	10	0	0	58	18	133
2018	11 to 20 years in current department or agency	20	34	32	8	7	0	0	54	14	73
2018	More than 20 years in current department or agency	20	51	13	8	5	3	0	73	13	44
2017	Less than 3 years in current department or agency	33	38	14	8	2	4	1	74	11	119
2017	3 to 10 years in current department or agency	26	34	18	14	9	0	0	60	23	106
2017	11 to 20 years in current department or agency	16	47	24	4	5	3	0	65	10	72
2017	More than 20 years in current department or agency	23	37	14	19	5	0	2	61	24	46
2014	Less than 3 years in current department or agency	27	42	23	1	1	5	1	73	2	84
2014	3 to 10 years in current department or agency	16	39	26	8	9	1	1	56	18	194
2014	11 to 20 years in current department or agency	15	37	27	10	10	1	0	53	20	80
2014	More than 20 years in current department or agency	22	22	39	16	1	0	0	44	18	47

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	34	17	12	8	6	0	62	21	143
2020	3 to 10 years in current department or agency	9	26	27	28	10	0	0	35	39	131
2020	11 to 20 years in current department or agency	8	31	22	28	9	2	0	40	37	85
2020	More than 20 years in current department or agency	19	30	20	17	7	4	4	53	26	40
2019	Less than 3 years in current department or agency	20	37	22	9	6	6	0	61	16	125
2019	3 to 10 years in current department or agency	14	35	14	25	11	1	0	50	36	125
2019	11 to 20 years in current department or agency	9	28	21	31	8	3	0	38	40	67
2019	More than 20 years in current department or agency	14	25	27	17	10	4	4	41	30	30

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	30	16	8	3	3	0	73	11	143
2020	3 to 10 years in current department or agency	31	31	15	11	10	2	0	63	21	132
2020	11 to 20 years in current department or agency	20	40	21	9	8	3	1	62	17	85
2020	More than 20 years in current department or agency	31	31	11	19	8	0	0	62	27	40
2019	Less than 3 years in current department or agency	40	35	9	7	3	3	2	79	11	126
2019	3 to 10 years in current department or agency	35	37	8	10	10	1	0	72	20	124
2019	11 to 20 years in current department or agency	29	41	12	11	5	0	2	71	16	67
2019	More than 20 years in current department or agency	31	39	17	0	6	4	4	75	7	30
2018	Less than 3 years in current department or agency	45	31	11	5	4	2	2	79	9	184
2018	3 to 10 years in current department or agency	36	32	18	4	8	1	1	69	13	134
2018	11 to 20 years in current department or agency	37	41	10	5	5	3	0	80	10	73
2018	More than 20 years in current department or agency	36	40	14	5	2	0	3	79	7	44
2017	Less than 3 years in current department or agency	45	29	9	10	1	6	1	79	12	119
2017	3 to 10 years in current department or agency	36	37	12	6	4	5	0	77	11	106
2017	11 to 20 years in current department or agency	31	33	16	11	6	3	2	67	17	70
2017	More than 20 years in current department or agency	25	42	18	7	5	2	2	69	12	46
2014	Less than 3 years in current department or agency	35	39	13	9	1	2	0	76	10	83
2014	3 to 10 years in current department or agency	29	36	18	7	5	4	2	69	12	194
2014	11 to 20 years in current department or agency	23	31	20	7	13	5	0	57	22	81
2014	More than 20 years in current department or agency	37	25	17	10	0	10	0	70	12	47

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	34	19	5	5	3	0	70	10	144
2020	3 to 10 years in current department or agency	23	34	25	12	6	1	0	57	17	132
2020	11 to 20 years in current department or agency	17	28	38	8	7	2	0	46	15	84
2020	More than 20 years in current department or agency	30	31	16	6	11	6	0	65	18	39
2019	Less than 3 years in current department or agency	41	29	17	5	4	4	0	74	9	125
2019	3 to 10 years in current department or agency	27	41	17	7	8	1	0	68	15	124
2019	11 to 20 years in current department or agency	20	41	21	10	5	3	0	63	15	67
2019	More than 20 years in current department or agency	27	31	28	0	14	0	0	59	14	30
2018	Less than 3 years in current department or agency	43	36	13	4	2	1	2	81	6	184
2018	3 to 10 years in current department or agency	28	23	25	10	11	3	0	52	22	133
2018	11 to 20 years in current department or agency	26	39	24	5	5	0	0	65	10	73
2018	More than 20 years in current department or agency	30	42	15	10	0	0	3	75	10	44

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	16	14	10	10	16	3	58	25	144
2020	3 to 10 years in current department or agency	17	19	28	14	17	6	1	38	33	132
2020	11 to 20 years in current department or agency	9	22	22	24	15	7	1	33	42	85
2020	More than 20 years in current department or agency	25	13	11	20	18	8	5	44	43	39
2019	Less than 3 years in current department or agency	26	24	18	9	7	15	0	59	20	125
2019	3 to 10 years in current department or agency	19	26	17	12	20	5	0	48	34	125
2019	11 to 20 years in current department or agency	9	23	18	18	17	11	4	38	40	67
2019	More than 20 years in current department or agency	20	20	25	11	14	10	0	45	28	29
2018	Less than 3 years in current department or agency	30	23	11	7	6	18	6	70	16	183
2018	3 to 10 years in current department or agency	20	20	18	16	17	5	4	44	36	133
2018	11 to 20 years in current department or agency	17	21	23	15	17	4	3	41	34	73
2018	More than 20 years in current department or agency	25	19	16	12	18	7	3	49	34	44
2017	Less than 3 years in current department or agency	19	26	8	9	7	25	6	65	23	119
2017	3 to 10 years in current department or agency	17	19	15	19	14	14	2	43	40	106
2017	11 to 20 years in current department or agency	9	20	30	13	18	9	1	33	34	72
2017	More than 20 years in current department or agency	9	21	32	11	11	11	4	35	27	46
2014	Less than 3 years in current department or agency	21	20	17	12	12	14	5	50	29	84
2014	3 to 10 years in current department or agency	18	19	19	18	12	11	3	42	35	194
2014	11 to 20 years in current department or agency	9	19	31	17	20	4	1	29	38	81
2014	More than 20 years in current department or agency	15	17	24	10	22	9	2	37	36	47

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	32	17	7	5	4	0	69	13	144
2020	3 to 10 years in current department or agency	15	36	23	13	10	2	0	53	24	132
2020	11 to 20 years in current department or agency	9	31	28	17	11	2	1	42	30	84
2020	More than 20 years in current department or agency	21	20	23	15	15	3	4	44	31	39
2019	Less than 3 years in current department or agency	32	28	20	11	5	3	1	62	17	126
2019	3 to 10 years in current department or agency	23	29	17	13	17	1	0	52	31	123
2019	11 to 20 years in current department or agency	11	30	13	26	16	3	2	43	43	67
2019	More than 20 years in current department or agency	16	30	33	13	9	0	0	45	22	31
2018	Less than 3 years in current department or agency	34	29	13	10	5	7	3	70	16	184
2018	3 to 10 years in current department or agency	19	23	21	15	21	1	0	42	36	134
2018	11 to 20 years in current department or agency	13	31	26	17	13	0	0	44	30	73
2018	More than 20 years in current department or agency	21	34	16	12	14	3	0	57	27	43
2017	Less than 3 years in current department or agency	32	26	16	12	7	7	0	62	21	119
2017	3 to 10 years in current department or agency	19	27	21	15	16	2	0	47	32	105
2017	11 to 20 years in current department or agency	12	26	32	13	15	3	0	39	29	72
2017	More than 20 years in current department or agency	18	28	30	11	11	0	2	47	23	46
2014	Less than 3 years in current department or agency	16	15	15	22	17	11	3	37	46	84
2014	3 to 10 years in current department or agency	9	19	20	23	27	1	1	28	51	194
2014	11 to 20 years in current department or agency	12	7	26	17	33	4	0	20	52	80
2014	More than 20 years in current department or agency	6	12	42	22	16	2	0	18	39	47

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	33	11	12	12	1	6	62	27	144
2020	3 to 10 years in current department or agency	18	19	20	16	23	1	2	38	41	132
2020	11 to 20 years in current department or agency	7	22	24	21	19	3	4	31	43	85
2020	More than 20 years in current department or agency	18	11	14	19	30	5	2	32	53	40
2019	Less than 3 years in current department or agency	23	25	12	16	18	4	2	52	36	126
2019	3 to 10 years in current department or agency	19	22	14	16	25	1	3	43	42	125
2019	11 to 20 years in current department or agency	9	18	11	29	27	3	3	28	60	67
2019	More than 20 years in current department or agency	22	17	23	13	17	0	7	43	33	30
2018	Less than 3 years in current department or agency	28	22	9	13	10	6	12	62	28	184
2018	3 to 10 years in current department or agency	15	19	12	15	35	2	2	35	52	134
2018	11 to 20 years in current department or agency	9	21	20	21	27	0	3	31	49	73
2018	More than 20 years in current department or agency	14	33	13	21	16	2	0	48	38	44
2017	Less than 3 years in current department or agency	17	18	17	12	20	5	12	42	38	119
2017	3 to 10 years in current department or agency	12	16	13	27	25	4	3	30	56	106
2017	11 to 20 years in current department or agency	7	26	21	17	22	4	3	35	42	72
2017	More than 20 years in current department or agency	11	15	27	16	18	0	13	30	39	46
2014	Less than 3 years in current department or agency	14	15	11	16	23	8	12	37	49	84
2014	3 to 10 years in current department or agency	10	14	19	18	35	1	4	25	55	194
2014	11 to 20 years in current department or agency	9	14	15	14	44	2	2	24	60	80
2014	More than 20 years in current department or agency	6	8	36	24	18	4	4	15	46	47

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	20	12	5	5	1	6	77	11	143
2020	3 to 10 years in current department or agency	45	24	14	7	3	2	6	75	11	132
2020	11 to 20 years in current department or agency	51	15	13	8	4	3	4	72	14	85
2020	More than 20 years in current department or agency	40	27	5	6	6	0	17	80	14	40
2019	Less than 3 years in current department or agency	55	20	12	5	1	0	5	80	7	126
2019	3 to 10 years in current department or agency	50	21	14	5	3	1	6	77	9	125
2019	11 to 20 years in current department or agency	50	21	11	5	8	0	5	74	14	67
2019	More than 20 years in current department or agency	36	22	28	4	3	7	0	62	8	30

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	24	8	4	5	0	3	83	9	143
2020	3 to 10 years in current department or agency	46	27	14	3	5	2	4	77	8	131
2020	11 to 20 years in current department or agency	45	16	13	11	1	3	11	71	14	85
2020	More than 20 years in current department or agency	45	24	14	2	4	3	8	78	7	39
2019	Less than 3 years in current department or agency	58	17	11	4	3	2	5	81	7	124
2019	3 to 10 years in current department or agency	47	21	17	6	7	1	2	70	13	125
2019	11 to 20 years in current department or agency	43	22	18	5	8	1	3	68	14	67
2019	More than 20 years in current department or agency	43	14	23	7	3	7	2	63	12	30

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	79	6	4	1	4	2	5	91	5	143
2020	3 to 10 years in current department or agency	75	10	3	2	4	1	4	90	6	131
2020	11 to 20 years in current department or agency	64	11	2	2	6	7	7	88	10	85
2020	More than 20 years in current department or agency	49	14	10	7	5	6	8	74	14	39
2019	Less than 3 years in current department or agency	80	4	1	3	2	6	4	93	6	126
2019	3 to 10 years in current department or agency	75	6	6	3	4	2	4	86	8	125
2019	11 to 20 years in current department or agency	59	8	9	6	5	4	9	77	13	66
2019	More than 20 years in current department or agency	47	14	7	6	7	7	12	75	16	30

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	6	6	1	4	1	7	88	6	142
2020	3 to 10 years in current department or agency	69	10	5	2	3	4	7	90	5	131
2020	11 to 20 years in current department or agency	66	12	8	0	3	3	9	87	4	85
2020	More than 20 years in current department or agency	45	21	0	5	3	6	21	90	10	39
2019	Less than 3 years in current department or agency	80	4	0	2	0	5	9	98	2	124
2019	3 to 10 years in current department or agency	77	8	3	2	1	2	8	94	3	125
2019	11 to 20 years in current department or agency	72	4	6	0	2	3	13	91	2	66
2019	More than 20 years in current department or agency	45	7	13	3	10	3	19	67	17	31

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	41	19	9	2	3	1	69	11	144
2020	3 to 10 years in current department or agency	15	50	14	8	7	5	0	68	16	131
2020	11 to 20 years in current department or agency	17	36	28	7	8	4	0	55	15	85
2020	More than 20 years in current department or agency	21	20	25	21	9	5	0	42	31	39
2019	Less than 3 years in current department or agency	28	48	9	8	4	4	0	79	12	124
2019	3 to 10 years in current department or agency	25	36	13	14	10	2	0	62	24	125
2019	11 to 20 years in current department or agency	14	44	21	15	7	0	0	57	21	67
2019	More than 20 years in current department or agency	16	29	35	9	11	0	0	45	20	30
2018	Less than 3 years in current department or agency	37	34	14	4	3	5	2	77	8	184
2018	3 to 10 years in current department or agency	26	30	21	8	13	2	0	57	22	134
2018	11 to 20 years in current department or agency	24	36	22	9	10	0	0	59	18	72
2018	More than 20 years in current department or agency	19	41	16	20	2	2	0	61	22	44
2017	Less than 3 years in current department or agency	26	29	18	7	5	15	0	65	15	118
2017	3 to 10 years in current department or agency	14	37	21	12	12	3	0	53	25	106
2017	11 to 20 years in current department or agency	12	36	25	14	7	6	0	51	23	72
2017	More than 20 years in current department or agency	10	41	28	6	12	2	2	52	19	46

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	31	11	6	4	4	1	78	10	144
2020	3 to 10 years in current department or agency	28	39	14	12	4	3	0	69	17	130
2020	11 to 20 years in current department or agency	16	37	20	18	8	1	0	54	26	83
2020	More than 20 years in current department or agency	27	38	18	9	5	0	4	67	14	37
2019	Less than 3 years in current department or agency	49	31	7	5	2	5	0	84	8	123
2019	3 to 10 years in current department or agency	36	35	12	7	9	0	0	72	16	125
2019	11 to 20 years in current department or agency	21	44	18	8	5	3	0	68	14	66
2019	More than 20 years in current department or agency	28	37	21	4	10	0	0	66	14	30
2018	Less than 3 years in current department or agency	56	24	11	3	1	4	1	84	4	182
2018	3 to 10 years in current department or agency	36	39	12	7	5	1	0	76	12	133
2018	11 to 20 years in current department or agency	33	45	9	6	2	1	2	81	9	72
2018	More than 20 years in current department or agency	48	39	9	3	0	0	0	88	3	44
2017	Less than 3 years in current department or agency	40	40	8	6	3	3	0	84	8	119
2017	3 to 10 years in current department or agency	29	45	13	3	6	4	0	77	9	106
2017	11 to 20 years in current department or agency	17	46	18	7	6	7	0	67	14	72
2017	More than 20 years in current department or agency	30	44	14	5	5	0	2	75	10	45
2014	Less than 3 years in current department or agency	43	41	9	3	1	1	1	86	5	84
2014	3 to 10 years in current department or agency	33	41	17	7	1	0	0	75	9	194
2014	11 to 20 years in current department or agency	26	35	19	8	9	3	0	63	18	81
2014	More than 20 years in current department or agency	27	47	8	12	3	2	0	76	16	47

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	27	10	7	3	9	0	77	11	144
2020	3 to 10 years in current department or agency	37	43	10	5	3	2	0	81	8	131
2020	11 to 20 years in current department or agency	22	41	22	7	4	5	0	66	11	85
2020	More than 20 years in current department or agency	40	31	18	3	5	0	4	74	7	39
2019	Less than 3 years in current department or agency	48	31	9	3	3	5	0	84	7	125
2019	3 to 10 years in current department or agency	38	29	14	9	7	2	1	69	17	125
2019	11 to 20 years in current department or agency	31	36	22	7	3	1	0	68	10	66
2019	More than 20 years in current department or agency	31	35	25	0	10	0	0	66	10	31
2018	Less than 3 years in current department or agency	51	24	14	3	0	6	2	81	4	180
2018	3 to 10 years in current department or agency	41	30	16	6	4	3	0	73	10	133
2018	11 to 20 years in current department or agency	40	35	12	4	4	2	2	78	9	72
2018	More than 20 years in current department or agency	48	39	10	0	3	0	0	87	3	44
2017	Less than 3 years in current department or agency	40	31	13	4	3	10	0	79	7	119
2017	3 to 10 years in current department or agency	36	35	15	3	4	7	0	76	7	106
2017	11 to 20 years in current department or agency	25	42	19	4	6	4	0	70	10	72
2017	More than 20 years in current department or agency	33	39	21	0	2	2	2	76	2	46
2014	Less than 3 years in current department or agency	43	33	10	1	1	6	6	86	3	84
2014	3 to 10 years in current department or agency	33	39	17	4	2	5	0	75	6	194
2014	11 to 20 years in current department or agency	29	32	22	5	11	0	0	61	16	81
2014	More than 20 years in current department or agency	30	45	12	4	6	3	0	77	10	47

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	29	10	5	5	6	1	78	11	144
2020	3 to 10 years in current department or agency	37	38	13	5	3	4	0	78	8	131
2020	11 to 20 years in current department or agency	21	40	27	4	6	2	0	62	11	85
2020	More than 20 years in current department or agency	45	33	12	5	2	0	4	80	7	40

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	28	4	5	4	6	3	86	9	144
2020	3 to 10 years in current department or agency	40	33	9	6	5	5	1	78	12	131
2020	11 to 20 years in current department or agency	33	34	14	6	11	2	0	68	17	84
2020	More than 20 years in current department or agency	38	31	10	2	6	7	6	79	9	40

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	27	7	5	3	0	0	86	7	144
2020	3 to 10 years in current department or agency	44	36	13	5	2	0	0	79	7	132
2020	11 to 20 years in current department or agency	45	28	14	10	2	1	0	74	12	85
2020	More than 20 years in current department or agency	42	33	10	7	8	0	0	75	15	40
2019	Less than 3 years in current department or agency	67	24	6	2	1	1	0	91	2	126
2019	3 to 10 years in current department or agency	50	30	9	4	7	0	0	80	11	125
2019	11 to 20 years in current department or agency	33	47	9	8	3	0	0	80	11	66
2019	More than 20 years in current department or agency	32	42	9	4	10	4	0	76	14	30
2018	Less than 3 years in current department or agency	69	26	2	1	1	0	1	96	2	180
2018	3 to 10 years in current department or agency	49	28	10	6	7	0	0	77	13	131
2018	11 to 20 years in current department or agency	39	44	9	3	6	0	0	83	9	71
2018	More than 20 years in current department or agency	49	27	15	9	0	0	0	76	9	44
2017	Less than 3 years in current department or agency	59	32	5	2	2	0	0	91	4	118
2017	3 to 10 years in current department or agency	43	36	8	9	4	0	0	79	14	106
2017	11 to 20 years in current department or agency	32	43	14	4	5	2	0	77	9	72
2017	More than 20 years in current department or agency	31	48	15	2	2	0	2	80	5	46
2014	Less than 3 years in current department or agency	59	29	7	3	2	0	0	88	6	84
2014	3 to 10 years in current department or agency	40	40	12	4	4	0	0	80	7	193
2014	11 to 20 years in current department or agency	28	39	17	10	7	0	0	66	17	81
2014	More than 20 years in current department or agency	29	47	10	8	4	2	0	77	12	47

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	23	14	10	6	0	0	70	16	144
2020	3 to 10 years in current department or agency	23	38	16	15	9	1	0	61	23	132
2020	11 to 20 years in current department or agency	21	30	19	14	15	1	0	51	29	85
2020	More than 20 years in current department or agency	31	26	23	10	11	0	0	57	20	39
2019	Less than 3 years in current department or agency	57	21	9	7	6	0	0	78	13	125
2019	3 to 10 years in current department or agency	29	35	17	10	9	0	0	64	19	124
2019	11 to 20 years in current department or agency	19	41	19	8	13	0	0	60	21	65
2019	More than 20 years in current department or agency	28	21	24	9	10	4	4	53	21	30
2018	Less than 3 years in current department or agency	54	27	10	5	2	1	1	83	8	182
2018	3 to 10 years in current department or agency	31	22	19	14	12	1	0	54	27	133
2018	11 to 20 years in current department or agency	28	32	20	14	7	0	0	60	21	72
2018	More than 20 years in current department or agency	36	18	21	9	16	0	0	54	25	44
2017	Less than 3 years in current department or agency	37	35	14	6	7	2	0	73	13	118
2017	3 to 10 years in current department or agency	22	29	26	12	9	2	0	52	22	106
2017	11 to 20 years in current department or agency	20	25	32	13	10	2	0	45	23	72
2017	More than 20 years in current department or agency	11	24	30	24	7	2	2	37	33	46
2014	Less than 3 years in current department or agency	31	27	23	10	8	0	1	59	18	84
2014	3 to 10 years in current department or agency	18	35	25	10	12	0	0	53	22	194
2014	11 to 20 years in current department or agency	17	24	31	14	13	1	0	42	27	81
2014	More than 20 years in current department or agency	20	34	24	12	8	2	0	55	21	47

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	26	14	12	4	0	0	71	15	141
2020	3 to 10 years in current department or agency	22	36	18	17	7	0	0	58	24	132
2020	11 to 20 years in current department or agency	23	34	21	9	13	0	0	56	23	85
2020	More than 20 years in current department or agency	26	26	24	13	11	0	0	52	24	40
2019	Less than 3 years in current department or agency	56	23	7	8	6	0	0	79	14	126
2019	3 to 10 years in current department or agency	29	39	14	11	7	0	0	68	18	125
2019	11 to 20 years in current department or agency	20	41	20	13	7	0	0	60	20	66
2019	More than 20 years in current department or agency	28	21	24	13	10	4	0	51	24	30
2018	Less than 3 years in current department or agency	53	29	12	4	2	1	1	83	6	182
2018	3 to 10 years in current department or agency	33	24	19	14	10	0	0	57	24	133
2018	11 to 20 years in current department or agency	28	39	13	11	9	0	0	67	20	70
2018	More than 20 years in current department or agency	33	22	20	11	13	0	0	56	24	44
2017	Less than 3 years in current department or agency	39	37	11	6	5	1	0	77	11	119
2017	3 to 10 years in current department or agency	23	35	20	10	11	1	0	58	21	106
2017	11 to 20 years in current department or agency	21	34	25	12	7	0	1	56	19	72
2017	More than 20 years in current department or agency	16	34	25	20	2	0	2	51	23	46
2014	Less than 3 years in current department or agency	31	32	21	8	7	0	1	64	15	83
2014	3 to 10 years in current department or agency	18	37	20	12	11	1	0	56	23	194
2014	11 to 20 years in current department or agency	16	39	22	9	13	0	0	55	23	81
2014	More than 20 years in current department or agency	20	34	24	12	8	2	0	55	21	47

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	19	18	14	10	3	3	55	25	143
2020	3 to 10 years in current department or agency	27	24	19	17	11	2	0	52	29	131
2020	11 to 20 years in current department or agency	31	20	16	15	16	1	1	52	31	84
2020	More than 20 years in current department or agency	38	22	24	2	13	0	0	60	16	40
2019	Less than 3 years in current department or agency	45	13	15	10	14	2	1	60	24	126
2019	3 to 10 years in current department or agency	31	25	19	12	13	1	0	56	25	125
2019	11 to 20 years in current department or agency	33	28	19	11	10	0	0	60	21	66
2019	More than 20 years in current department or agency	42	25	12	4	10	7	0	73	15	30
2018	Less than 3 years in current department or agency	38	27	11	10	5	3	6	71	16	182
2018	3 to 10 years in current department or agency	33	17	12	16	17	4	1	52	35	133
2018	11 to 20 years in current department or agency	29	30	17	10	11	2	0	61	22	72
2018	More than 20 years in current department or agency	36	20	17	13	13	0	0	57	26	44
2017	Less than 3 years in current department or agency	27	20	20	11	7	7	8	55	21	119
2017	3 to 10 years in current department or agency	20	27	17	15	15	5	1	50	32	106
2017	11 to 20 years in current department or agency	26	28	22	7	10	6	0	58	18	72
2017	More than 20 years in current department or agency	22	25	21	23	0	2	7	52	25	46
2014	Less than 3 years in current department or agency	29	20	16	14	13	2	6	53	30	84
2014	3 to 10 years in current department or agency	22	21	20	18	16	3	0	45	34	194
2014	11 to 20 years in current department or agency	22	25	23	8	15	6	1	50	25	81
2014	More than 20 years in current department or agency	20	24	25	14	4	13	0	50	21	47

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	37	29	34	144
2020	3 to 10 years in current department or agency	29	32	39	132
2020	11 to 20 years in current department or agency	23	36	41	85
2020	More than 20 years in current department or agency	26	55	19	40
2019	Less than 3 years in current department or agency	39	31	30	126
2019	3 to 10 years in current department or agency	26	29	44	125
2019	11 to 20 years in current department or agency	20	33	46	67
2019	More than 20 years in current department or agency	15	43	42	31
2018	Less than 3 years in current department or agency	42	31	26	184
2018	3 to 10 years in current department or agency	30	33	37	134
2018	11 to 20 years in current department or agency	21	44	36	73
2018	More than 20 years in current department or agency	27	41	31	43
2017	Less than 3 years in current department or agency	49	22	30	119
2017	3 to 10 years in current department or agency	30	31	39	106
2017	11 to 20 years in current department or agency	23	39	38	73
2017	More than 20 years in current department or agency	35	36	29	46
2014	Less than 3 years in current department or agency	49	20	30	84
2014	3 to 10 years in current department or agency	32	33	34	194
2014	11 to 20 years in current department or agency	24	43	33	81
2014	More than 20 years in current department or agency	23	38	39	47

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	0	21	45	5	27	2	52
2020	3 to 10 years in current department or agency	5	7	79	4	2	3	38
2020	11 to 20 years in current department or agency	29	10	56	0	0	5	20
2020	More than 20 years in current department or agency	77	0	23	0	0	0	12
2019	Less than 3 years in current department or agency	2	17	50	10	15	6	49
2019	3 to 10 years in current department or agency	8	10	60	4	2	16	32
2018	Less than 3 years in current department or agency	0	9	29	5	53	4	75
2018	3 to 10 years in current department or agency	8	5	78	3	3	2	41
2018	11 to 20 years in current department or agency	22	19	51	0	0	7	16
2018	More than 20 years in current department or agency	70	0	0	0	18	12	11
2017	Less than 3 years in current department or agency	4	12	32	2	46	5	54
2017	3 to 10 years in current department or agency	3	14	69	4	7	3	31
2017	11 to 20 years in current department or agency	36	5	53	0	0	6	17
2017	More than 20 years in current department or agency	81	0	19	0	0	0	16
2014	Less than 3 years in current department or agency	2	7	45	11	9999	35	41
2014	3 to 10 years in current department or agency	13	16	56	8	9999	7	65
2014	11 to 20 years in current department or agency	38	11	37	9	9999	5	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	15	85	144
2020	3 to 10 years in current department or agency	13	87	131
2020	11 to 20 years in current department or agency	14	86	85
2020	More than 20 years in current department or agency	12	88	40
2019	Less than 3 years in current department or agency	13	87	126
2019	3 to 10 years in current department or agency	22	78	125
2019	11 to 20 years in current department or agency	14	86	67
2019	More than 20 years in current department or agency	22	78	31
2018	Less than 3 years in current department or agency	11	89	184
2018	3 to 10 years in current department or agency	21	79	134
2018	11 to 20 years in current department or agency	13	87	73
2018	More than 20 years in current department or agency	14	86	44

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	68	32	22
2020	3 to 10 years in current department or agency	35	65	18
2019	Less than 3 years in current department or agency	47	53	15
2019	3 to 10 years in current department or agency	53	47	27
2018	Less than 3 years in current department or agency	52	48	21
2018	3 to 10 years in current department or agency	42	58	28

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	45	55	22
2020	3 to 10 years in current department or agency	63	37	18
2019	Less than 3 years in current department or agency	69	31	15
2019	3 to 10 years in current department or agency	52	48	27
2018	Less than 3 years in current department or agency	63	37	21
2018	3 to 10 years in current department or agency	65	35	28

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	22
2020	11 to 20 years in current department or agency	100	11
2019	Less than 3 years in current department or agency	100	15
2018	11 to 20 years in current department or agency	100	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	22
2020	3 to 10 years in current department or agency	100	18
2019	Less than 3 years in current department or agency	100	15
2019	3 to 10 years in current department or agency	100	27
2018	Less than 3 years in current department or agency	100	21
2018	3 to 10 years in current department or agency	100	28

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	18
2019	Less than 3 years in current department or agency	100	15
2019	3 to 10 years in current department or agency	100	27
2018	11 to 20 years in current department or agency	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	17	83	28

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	47	53	22
2020	3 to 10 years in current department or agency	42	58	18
2019	Less than 3 years in current department or agency	53	47	15
2019	3 to 10 years in current department or agency	61	39	27
2018	Less than 3 years in current department or agency	37	63	21
2018	3 to 10 years in current department or agency	51	49	28

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	45	55	22
2020	3 to 10 years in current department or agency	44	56	18
2019	3 to 10 years in current department or agency	42	58	27
2018	Less than 3 years in current department or agency	35	65	21
2018	3 to 10 years in current department or agency	40	60	28

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	42	58	22
2020	3 to 10 years in current department or agency	40	60	18
2019	Less than 3 years in current department or agency	40	60	15
2019	3 to 10 years in current department or agency	44	56	27
2018	Less than 3 years in current department or agency	38	62	21
2018	3 to 10 years in current department or agency	49	51	28

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	60	40	22
2020	3 to 10 years in current department or agency	38	62	18
2019	3 to 10 years in current department or agency	25	75	27
2018	Less than 3 years in current department or agency	60	40	21
2018	3 to 10 years in current department or agency	65	35	28

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	40	60	22
2020	3 to 10 years in current department or agency	29	71	18
2019	3 to 10 years in current department or agency	38	62	27
2018	Less than 3 years in current department or agency	22	78	21
2018	3 to 10 years in current department or agency	21	79	28

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	73	27	22
2020	3 to 10 years in current department or agency	64	36	18
2019	Less than 3 years in current department or agency	46	54	15
2019	3 to 10 years in current department or agency	44	56	27
2018	Less than 3 years in current department or agency	49	51	21
2018	3 to 10 years in current department or agency	56	44	28

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	53	47	22
2020	3 to 10 years in current department or agency	35	65	18
2019	3 to 10 years in current department or agency	32	68	27
2018	Less than 3 years in current department or agency	43	57	21
2018	3 to 10 years in current department or agency	35	65	28

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	22
2020	3 to 10 years in current department or agency	100	18
2019	3 to 10 years in current department or agency	100	27
2018	Less than 3 years in current department or agency	100	21
2018	11 to 20 years in current department or agency	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	18
2020	11 to 20 years in current department or agency	100	11
2018	11 to 20 years in current department or agency	100	10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	27

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	48	52	22
2020	3 to 10 years in current department or agency	56	44	18
2019	3 to 10 years in current department or agency	44	56	27
2018	Less than 3 years in current department or agency	36	64	21
2018	3 to 10 years in current department or agency	59	41	28

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	21	79	22
2020	3 to 10 years in current department or agency	37	63	18
2019	3 to 10 years in current department or agency	50	50	27
2018	Less than 3 years in current department or agency	38	62	21
2018	3 to 10 years in current department or agency	43	57	28

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	61	39	22
2020	3 to 10 years in current department or agency	45	55	18
2019	Less than 3 years in current department or agency	54	46	15
2019	3 to 10 years in current department or agency	65	35	27
2018	Less than 3 years in current department or agency	56	44	21
2018	3 to 10 years in current department or agency	54	46	28

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	25	75	22
2020	3 to 10 years in current department or agency	28	72	18
2019	3 to 10 years in current department or agency	33	67	27
2018	Less than 3 years in current department or agency	31	69	21
2018	3 to 10 years in current department or agency	23	77	28

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	26	74	27
2018	Less than 3 years in current department or agency	20	80	21

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	30	70	22
2018	3 to 10 years in current department or agency	32	68	28

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	0	100	10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	18
2020	11 to 20 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	27
2018	3 to 10 years in current department or agency	100	28

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	22	78	28

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	36	64	18
2019	Less than 3 years in current department or agency	38	62	15
2019	3 to 10 years in current department or agency	22	78	27
2018	Less than 3 years in current department or agency	32	68	21
2018	3 to 10 years in current department or agency	20	80	28

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	18	82	28

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	18
2020	11 to 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	20	80	28

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	27	73	28

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	18

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	18
2020	11 to 20 years in current department or agency	0	100	11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	11
2019	3 to 10 years in current department or agency	29	71	27

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	18
2019	3 to 10 years in current department or agency	24	76	27

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	30	70	18
2019	3 to 10 years in current department or agency	27	73	27
2018	Less than 3 years in current department or agency	33	67	20
2018	3 to 10 years in current department or agency	18	82	28

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	47	53	18
2019	3 to 10 years in current department or agency	52	48	27
2018	Less than 3 years in current department or agency	55	45	20
2018	3 to 10 years in current department or agency	41	59	28

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	18
2019	3 to 10 years in current department or agency	100	27
2018	Less than 3 years in current department or agency	100	20
2018	3 to 10 years in current department or agency	100	28

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	57	43	18
2019	3 to 10 years in current department or agency	65	35	27
2018	Less than 3 years in current department or agency	41	59	20
2018	3 to 10 years in current department or agency	53	47	28

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	18
2020	11 to 20 years in current department or agency	0	100	11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	27
2018	3 to 10 years in current department or agency	20	80	28

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	14	12	5	5	36	6	61	18	144
2020	3 to 10 years in current department or agency	15	15	25	7	11	21	6	41	25	132
2020	11 to 20 years in current department or agency	9	18	18	14	11	27	3	39	35	85
2020	More than 20 years in current department or agency	21	16	24	7	7	11	13	49	19	40
2019	Less than 3 years in current department or agency	24	14	18	2	7	32	3	58	14	126
2019	3 to 10 years in current department or agency	15	19	16	9	12	20	8	48	29	125
2019	11 to 20 years in current department or agency	8	15	24	7	14	20	12	34	31	67
2019	More than 20 years in current department or agency	18	17	27	16	7	11	3	41	27	31
2018	Less than 3 years in current department or agency	20	12	13	3	3	36	13	61	13	184
2018	3 to 10 years in current department or agency	19	12	25	11	12	13	7	39	30	132
2018	11 to 20 years in current department or agency	9	23	19	14	16	12	6	40	37	72
2018	More than 20 years in current department or agency	25	25	24	9	2	12	3	59	13	44
2017	Less than 3 years in current department or agency	9	19	11	4	3	39	16	61	16	119
2017	3 to 10 years in current department or agency	11	19	20	8	15	25	3	41	31	106
2017	11 to 20 years in current department or agency	9	14	30	13	12	14	8	30	31	72
2017	More than 20 years in current department or agency	12	20	25	11	9	14	9	41	26	45
2014	Less than 3 years in current department or agency	14	13	19	3	5	30	15	50	15	84
2014	3 to 10 years in current department or agency	18	14	23	8	10	23	4	43	25	193
2014	11 to 20 years in current department or agency	9	21	27	5	7	28	3	44	18	80
2014	More than 20 years in current department or agency	20	23	22	12	0	21	2	56	15	47

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	32	11	6	6	15	1	72	15	144
2020	3 to 10 years in current department or agency	23	30	27	7	8	6	1	56	15	132
2020	11 to 20 years in current department or agency	17	26	28	11	5	13	0	49	19	85
2020	More than 20 years in current department or agency	25	36	16	5	7	11	0	69	13	40
2019	Less than 3 years in current department or agency	38	28	13	4	5	10	1	74	11	126
2019	3 to 10 years in current department or agency	31	33	17	7	8	4	0	67	15	125
2019	11 to 20 years in current department or agency	15	38	19	13	8	6	2	57	22	67
2019	More than 20 years in current department or agency	32	14	31	10	7	3	3	49	18	31
2018	Less than 3 years in current department or agency	35	26	15	2	4	16	1	74	8	183
2018	3 to 10 years in current department or agency	31	23	19	10	11	5	1	58	22	133
2018	11 to 20 years in current department or agency	19	39	13	15	9	4	0	61	25	73
2018	More than 20 years in current department or agency	41	34	23	2	0	0	0	75	2	44
2017	Less than 3 years in current department or agency	24	31	18	2	4	20	1	70	8	119
2017	3 to 10 years in current department or agency	26	33	15	5	12	9	0	64	19	106
2017	11 to 20 years in current department or agency	13	34	27	8	6	11	0	54	16	71
2017	More than 20 years in current department or agency	24	43	13	7	9	5	0	70	16	45
2014	Less than 3 years in current department or agency	25	25	20	2	7	17	4	63	11	84
2014	3 to 10 years in current department or agency	24	32	21	9	6	7	1	61	17	194
2014	11 to 20 years in current department or agency	15	30	24	6	9	14	1	53	18	80
2014	More than 20 years in current department or agency	23	43	16	8	0	8	2	74	9	47

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	7	93	142
2020	3 to 10 years in current department or agency	7	93	132
2019	Less than 3 years in current department or agency	5	95	125
2019	3 to 10 years in current department or agency	10	90	125
2018	Less than 3 years in current department or agency	5	95	183
2018	3 to 10 years in current department or agency	7	93	133

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	51	49	12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	42	58	12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	10	13	1	4	41	9	64	10	143
2020	3 to 10 years in current department or agency	14	16	26	4	6	29	6	46	15	132
2020	11 to 20 years in current department or agency	11	17	27	4	9	28	4	42	18	85
2020	More than 20 years in current department or agency	21	15	33	0	5	21	6	49	6	40
2019	Less than 3 years in current department or agency	24	13	16	1	3	37	6	66	6	125
2019	3 to 10 years in current department or agency	15	15	25	8	6	25	7	43	20	123
2019	11 to 20 years in current department or agency	9	17	23	10	5	28	8	41	23	66
2019	More than 20 years in current department or agency	22	21	20	10	7	14	7	54	21	31
2018	Less than 3 years in current department or agency	19	11	16	1	2	38	13	62	6	182
2018	3 to 10 years in current department or agency	19	14	32	1	6	22	6	46	10	134
2018	11 to 20 years in current department or agency	14	23	27	9	7	16	5	46	20	72
2018	More than 20 years in current department or agency	32	19	11	5	4	24	3	71	13	44
2017	Less than 3 years in current department or agency	18	13	9	1	2	41	15	71	8	119
2017	3 to 10 years in current department or agency	16	17	19	2	6	32	8	55	13	105
2017	11 to 20 years in current department or agency	11	12	31	4	6	28	9	36	15	72
2017	More than 20 years in current department or agency	16	31	15	2	4	25	7	69	9	45
2014	Less than 3 years in current department or agency	16	14	13	1	1	41	14	66	5	84
2014	3 to 10 years in current department or agency	14	13	25	3	5	35	5	44	14	194
2014	11 to 20 years in current department or agency	8	15	27	4	4	38	5	40	13	80
2014	More than 20 years in current department or agency	21	22	20	2	0	31	4	67	3	47

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	25	12	5	4	19	3	73	11	144
2020	3 to 10 years in current department or agency	25	30	26	2	5	11	1	63	8	131
2020	11 to 20 years in current department or agency	18	26	27	7	8	14	1	51	17	85
2020	More than 20 years in current department or agency	33	21	27	0	5	14	0	63	5	40
2019	Less than 3 years in current department or agency	41	30	9	2	3	15	1	84	5	126
2019	3 to 10 years in current department or agency	34	27	19	4	8	7	1	67	12	124
2019	11 to 20 years in current department or agency	17	38	18	13	5	9	0	60	20	66
2019	More than 20 years in current department or agency	31	15	27	10	7	7	3	51	19	31
2018	Less than 3 years in current department or agency	33	25	16	3	2	19	2	73	7	182
2018	3 to 10 years in current department or agency	28	27	25	5	4	11	1	61	11	134
2018	11 to 20 years in current department or agency	17	42	25	7	6	4	0	61	13	73
2018	More than 20 years in current department or agency	41	24	29	2	0	4	0	68	2	44
2017	Less than 3 years in current department or agency	29	33	10	0	3	22	3	83	4	119
2017	3 to 10 years in current department or agency	28	30	18	5	5	12	2	68	12	104
2017	11 to 20 years in current department or agency	20	25	25	4	4	20	1	58	11	72
2017	More than 20 years in current department or agency	27	40	13	4	4	9	2	76	10	45
2014	Less than 3 years in current department or agency	29	22	16	1	2	25	5	73	4	84
2014	3 to 10 years in current department or agency	24	31	23	3	4	14	2	65	8	194
2014	11 to 20 years in current department or agency	13	30	24	3	2	28	0	60	7	80
2014	More than 20 years in current department or agency	27	36	14	4	0	17	2	78	5	47

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	19	21	13	20	0	1	45	34	144
2020	3 to 10 years in current department or agency	20	25	19	13	21	0	2	46	34	132
2020	11 to 20 years in current department or agency	10	27	27	15	20	0	1	38	35	85
2020	More than 20 years in current department or agency	14	7	21	27	28	2	0	22	56	40

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	27	17	2	6	0	0	74	9	143
2020	3 to 10 years in current department or agency	46	27	15	7	4	1	0	74	11	131
2020	11 to 20 years in current department or agency	42	31	8	3	10	3	2	77	14	85
2020	More than 20 years in current department or agency	49	26	4	9	11	0	0	75	21	39
2019	Less than 3 years in current department or agency	42	18	20	5	15	0	1	60	19	126
2019	3 to 10 years in current department or agency	41	26	15	10	8	0	1	68	18	123
2019	11 to 20 years in current department or agency	27	37	16	16	4	0	0	64	20	64
2019	More than 20 years in current department or agency	39	19	25	6	7	0	4	60	14	30
2018	Less than 3 years in current department or agency	33	28	17	9	11	0	2	62	21	185
2018	3 to 10 years in current department or agency	37	28	16	11	7	0	1	65	18	132
2018	11 to 20 years in current department or agency	35	33	12	11	7	1	1	69	19	73
2018	More than 20 years in current department or agency	41	29	18	5	5	0	2	72	10	44
2017	Less than 3 years in current department or agency	30	25	16	11	12	1	4	58	25	119
2017	3 to 10 years in current department or agency	39	26	16	6	12	0	2	66	18	105
2017	11 to 20 years in current department or agency	32	27	12	14	9	0	5	63	25	72
2017	More than 20 years in current department or agency	34	24	20	9	9	0	4	61	18	45

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	26	20	17	13	0	0	50	30	144
2020	3 to 10 years in current department or agency	14	24	21	25	16	0	0	39	41	132
2020	11 to 20 years in current department or agency	14	24	26	12	22	1	0	39	34	84
2020	More than 20 years in current department or agency	15	26	30	12	18	0	0	40	30	39
2019	Less than 3 years in current department or agency	23	27	30	11	8	0	1	51	19	125
2019	3 to 10 years in current department or agency	12	25	25	21	16	0	1	37	38	125
2019	11 to 20 years in current department or agency	19	19	34	17	11	0	0	38	28	66
2019	More than 20 years in current department or agency	18	22	30	13	6	4	7	45	21	30
2018	Less than 3 years in current department or agency	27	26	23	13	8	1	2	54	21	185
2018	3 to 10 years in current department or agency	14	24	29	18	15	0	0	37	34	132
2018	11 to 20 years in current department or agency	16	27	26	16	14	0	0	43	31	72
2018	More than 20 years in current department or agency	30	17	22	20	11	0	0	47	31	44
2017	Less than 3 years in current department or agency	17	32	21	18	7	2	3	51	27	119
2017	3 to 10 years in current department or agency	12	28	24	21	15	0	1	40	36	106
2017	11 to 20 years in current department or agency	20	20	31	17	11	0	2	40	28	71
2017	More than 20 years in current department or agency	17	14	23	28	19	0	0	31	46	45

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	32	16	6	7	0	1	71	13	144
2020	3 to 10 years in current department or agency	23	30	26	12	8	0	1	53	20	131
2020	11 to 20 years in current department or agency	23	35	23	9	8	0	3	59	17	85
2020	More than 20 years in current department or agency	27	33	14	14	9	0	3	61	24	38
2019	Less than 3 years in current department or agency	38	25	19	10	6	0	2	64	16	124
2019	3 to 10 years in current department or agency	23	31	23	17	4	0	1	55	21	123
2019	11 to 20 years in current department or agency	25	31	27	9	3	1	3	59	13	64
2019	More than 20 years in current department or agency	28	25	23	7	6	4	7	60	14	30
2018	Less than 3 years in current department or agency	39	26	18	8	5	1	3	67	14	183
2018	3 to 10 years in current department or agency	22	33	23	16	5	0	0	55	22	132
2018	11 to 20 years in current department or agency	17	40	29	8	2	0	3	59	11	72
2018	More than 20 years in current department or agency	35	29	14	11	11	0	0	64	22	44
2017	Less than 3 years in current department or agency	30	29	21	8	4	1	7	63	14	119
2017	3 to 10 years in current department or agency	28	26	22	12	11	0	1	54	23	105
2017	11 to 20 years in current department or agency	19	29	25	6	12	3	6	53	19	70
2017	More than 20 years in current department or agency	24	20	19	19	18	0	0	44	37	45

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	24	15	11	15	2	1	58	26	143
2020	3 to 10 years in current department or agency	16	21	23	18	22	0	1	37	40	130
2020	11 to 20 years in current department or agency	18	21	19	15	23	2	3	41	40	85
2020	More than 20 years in current department or agency	23	22	27	7	18	0	3	46	26	39
2019	Less than 3 years in current department or agency	25	27	20	13	14	1	1	53	27	123
2019	3 to 10 years in current department or agency	15	22	28	11	22	0	2	38	33	125
2019	11 to 20 years in current department or agency	17	21	29	19	11	2	1	39	31	65
2019	More than 20 years in current department or agency	24	21	20	9	15	3	7	51	27	31
2018	Less than 3 years in current department or agency	34	22	16	10	13	1	4	59	24	185
2018	3 to 10 years in current department or agency	15	19	27	14	24	1	0	34	38	133
2018	11 to 20 years in current department or agency	12	23	29	21	15	0	0	35	36	71
2018	More than 20 years in current department or agency	14	28	16	24	19	0	0	41	42	44
2017	Less than 3 years in current department or agency	20	22	15	21	15	1	6	45	39	119
2017	3 to 10 years in current department or agency	10	22	22	20	25	1	1	32	45	106
2017	11 to 20 years in current department or agency	15	16	15	28	21	0	5	33	51	72
2017	More than 20 years in current department or agency	14	16	15	19	35	0	0	30	54	45

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	26	9	5	8	1	2	77	13	144
2020	3 to 10 years in current department or agency	41	21	15	10	7	0	6	66	18	132
2020	11 to 20 years in current department or agency	35	21	22	8	10	1	3	58	19	82
2020	More than 20 years in current department or agency	44	31	12	6	4	0	3	78	10	39
2019	Less than 3 years in current department or agency	53	22	17	4	2	0	2	76	6	125
2019	3 to 10 years in current department or agency	45	24	14	7	7	0	4	72	14	124
2019	11 to 20 years in current department or agency	42	28	18	4	2	0	6	74	6	65
2019	More than 20 years in current department or agency	39	25	13	4	2	4	14	78	7	30
2018	Less than 3 years in current department or agency	51	17	13	2	7	3	7	76	10	185
2018	3 to 10 years in current department or agency	46	18	16	10	5	0	5	67	16	131
2018	11 to 20 years in current department or agency	41	30	20	0	4	1	5	75	4	72
2018	More than 20 years in current department or agency	44	29	11	4	9	0	2	75	13	43
2017	Less than 3 years in current department or agency	36	24	16	4	5	2	13	71	11	119
2017	3 to 10 years in current department or agency	43	29	11	2	4	2	8	81	7	105
2017	11 to 20 years in current department or agency	43	21	12	10	3	1	10	72	14	71
2017	More than 20 years in current department or agency	26	36	8	4	11	3	12	73	18	45

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	23	16	13	10	0	1	61	23	144
2020	3 to 10 years in current department or agency	25	26	20	15	13	0	1	51	28	132
2020	11 to 20 years in current department or agency	25	20	23	13	17	3	0	46	31	85
2020	More than 20 years in current department or agency	25	29	20	2	20	3	2	56	23	39
2019	Less than 3 years in current department or agency	40	23	20	10	6	0	1	64	16	126
2019	3 to 10 years in current department or agency	28	33	14	13	11	0	0	61	24	125
2019	11 to 20 years in current department or agency	33	21	22	16	8	0	0	54	24	65
2019	More than 20 years in current department or agency	25	37	14	4	13	0	7	67	18	30
2018	Less than 3 years in current department or agency	40	27	16	8	6	1	3	69	14	183
2018	3 to 10 years in current department or agency	23	25	26	14	11	1	1	49	25	133
2018	11 to 20 years in current department or agency	29	26	29	13	4	0	0	55	16	72
2018	More than 20 years in current department or agency	38	28	19	7	9	0	0	66	15	43
2017	Less than 3 years in current department or agency	28	35	16	11	7	1	3	64	19	117
2017	3 to 10 years in current department or agency	27	32	20	10	11	0	0	59	21	106
2017	11 to 20 years in current department or agency	25	32	22	9	9	0	3	59	19	71
2017	More than 20 years in current department or agency	22	40	18	9	8	2	0	64	18	45

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	20	12	8	9	0	9	68	19	144
2020	3 to 10 years in current department or agency	38	19	15	9	12	1	6	62	22	131
2020	11 to 20 years in current department or agency	28	18	21	12	16	0	4	49	29	85
2020	More than 20 years in current department or agency	24	25	10	14	17	0	9	54	35	39

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	31	15	6	5	1	2	72	12	144
2020	3 to 10 years in current department or agency	24	28	21	15	11	1	1	53	26	132
2020	11 to 20 years in current department or agency	25	30	20	8	13	3	0	57	22	85
2020	More than 20 years in current department or agency	15	24	33	17	7	0	4	41	25	39
2019	Less than 3 years in current department or agency	44	26	18	5	5	1	1	71	10	126
2019	3 to 10 years in current department or agency	26	32	19	12	10	1	0	59	22	125
2019	11 to 20 years in current department or agency	25	33	21	12	7	0	3	59	19	67
2019	More than 20 years in current department or agency	11	29	30	10	14	3	3	42	26	31
2018	Less than 3 years in current department or agency	46	28	14	5	1	2	5	79	7	185
2018	3 to 10 years in current department or agency	28	30	20	11	10	1	0	59	21	134
2018	11 to 20 years in current department or agency	20	38	27	8	7	0	1	58	15	73
2018	More than 20 years in current department or agency	36	22	21	10	5	6	0	62	16	44
2017	Less than 3 years in current department or agency	36	30	13	6	7	1	7	72	14	118
2017	3 to 10 years in current department or agency	21	26	26	14	12	0	1	47	26	106
2017	11 to 20 years in current department or agency	20	28	24	15	7	0	6	51	23	70
2017	More than 20 years in current department or agency	20	32	28	9	11	0	0	52	20	45

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	33	16	8	6	1	1	70	14	143
2020	3 to 10 years in current department or agency	22	23	33	13	9	0	1	45	22	130
2020	11 to 20 years in current department or agency	19	29	23	14	11	3	1	50	26	84
2020	More than 20 years in current department or agency	12	26	28	10	21	0	4	40	31	40
2019	Less than 3 years in current department or agency	38	25	22	9	6	0	1	63	16	125
2019	3 to 10 years in current department or agency	22	32	21	15	9	0	1	55	24	125
2019	11 to 20 years in current department or agency	23	27	24	16	9	0	0	51	25	67
2019	More than 20 years in current department or agency	14	30	25	7	20	4	0	46	28	30
2018	Less than 3 years in current department or agency	36	29	22	5	2	2	4	69	8	185
2018	3 to 10 years in current department or agency	26	25	23	17	8	0	1	52	25	134
2018	11 to 20 years in current department or agency	18	40	17	17	8	0	0	58	25	73
2018	More than 20 years in current department or agency	20	38	21	11	9	0	0	58	21	44
2017	Less than 3 years in current department or agency	31	34	18	7	3	1	6	70	11	118
2017	3 to 10 years in current department or agency	29	27	23	9	13	0	0	56	21	106
2017	11 to 20 years in current department or agency	11	34	24	14	11	0	6	48	26	71
2017	More than 20 years in current department or agency	21	18	27	22	11	0	0	40	33	45

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	29	14	13	7	0	1	66	19	142
2020	3 to 10 years in current department or agency	26	31	24	10	9	0	0	57	19	131
2020	11 to 20 years in current department or agency	28	31	19	6	10	3	2	63	17	85
2020	More than 20 years in current department or agency	15	33	19	12	16	4	0	51	29	40
2019	Less than 3 years in current department or agency	36	31	20	5	7	0	1	67	13	126
2019	3 to 10 years in current department or agency	27	29	24	10	9	0	1	56	19	125
2019	11 to 20 years in current department or agency	32	29	23	3	10	3	0	63	13	67
2019	More than 20 years in current department or agency	31	21	17	14	13	0	4	54	28	30
2018	Less than 3 years in current department or agency	39	27	19	7	4	0	4	69	12	182
2018	3 to 10 years in current department or agency	32	31	17	12	8	0	0	63	20	134
2018	11 to 20 years in current department or agency	31	28	23	10	7	0	1	60	17	73
2018	More than 20 years in current department or agency	45	27	14	7	4	3	0	75	11	44
2017	Less than 3 years in current department or agency	39	30	14	7	5	1	4	72	13	118
2017	3 to 10 years in current department or agency	33	23	21	10	13	0	0	56	23	106
2017	11 to 20 years in current department or agency	24	31	20	11	4	2	9	61	17	71
2017	More than 20 years in current department or agency	24	36	10	19	9	2	0	61	29	45

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	26	12	10	4	0	1	74	14	144
2020	3 to 10 years in current department or agency	37	19	21	12	11	0	0	56	23	130
2020	11 to 20 years in current department or agency	30	29	13	11	11	3	2	62	24	85
2020	More than 20 years in current department or agency	31	33	10	5	17	0	4	67	23	39
2019	Less than 3 years in current department or agency	53	18	16	5	6	1	2	72	11	125
2019	3 to 10 years in current department or agency	36	24	16	10	14	0	0	60	24	125
2019	11 to 20 years in current department or agency	34	25	21	6	11	3	0	60	18	67
2019	More than 20 years in current department or agency	36	25	19	11	10	0	0	60	21	30

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	28	14	7	6	0	1	73	14	144
2020	3 to 10 years in current department or agency	27	23	29	8	12	1	0	50	20	132
2020	11 to 20 years in current department or agency	28	30	20	8	10	2	1	60	19	84
2020	More than 20 years in current department or agency	23	36	27	9	5	0	0	59	14	40

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	29	12	9	6	1	1	73	15	144
2020	3 to 10 years in current department or agency	29	21	26	11	12	1	1	51	23	132
2020	11 to 20 years in current department or agency	19	31	16	14	16	3	0	52	32	84
2020	More than 20 years in current department or agency	15	23	33	8	17	4	0	40	25	40
2019	Less than 3 years in current department or agency	37	32	15	9	5	0	1	70	15	125
2019	3 to 10 years in current department or agency	31	36	18	4	10	0	2	68	14	125
2019	11 to 20 years in current department or agency	27	42	13	11	3	3	0	72	15	67
2019	More than 20 years in current department or agency	19	37	14	16	10	0	4	58	27	29
2018	Less than 3 years in current department or agency	42	29	15	7	4	0	3	73	12	184
2018	3 to 10 years in current department or agency	34	26	16	19	4	0	0	61	24	133
2018	11 to 20 years in current department or agency	25	48	13	12	1	0	2	74	13	73
2018	More than 20 years in current department or agency	36	37	7	12	5	3	0	75	17	43
2017	Less than 3 years in current department or agency	39	27	22	7	1	1	3	69	8	118
2017	3 to 10 years in current department or agency	35	31	17	9	5	1	1	68	15	106
2017	11 to 20 years in current department or agency	33	32	11	12	4	0	8	70	18	71
2017	More than 20 years in current department or agency	28	26	20	10	12	0	2	56	23	45

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	16	15	5	8	1	1	71	14	144
2020	3 to 10 years in current department or agency	41	24	20	4	9	1	1	67	13	132
2020	11 to 20 years in current department or agency	24	28	19	15	10	1	2	54	26	84
2020	More than 20 years in current department or agency	39	20	26	9	2	0	4	61	12	40
2019	Less than 3 years in current department or agency	60	22	12	2	1	0	3	84	4	125
2019	3 to 10 years in current department or agency	50	23	12	10	4	0	1	73	14	124
2019	11 to 20 years in current department or agency	51	22	19	6	0	0	2	75	6	67
2019	More than 20 years in current department or agency	43	28	14	3	4	0	7	77	8	29
2018	Less than 3 years in current department or agency	58	22	9	5	2	1	3	83	7	183
2018	3 to 10 years in current department or agency	54	19	14	9	3	0	1	74	12	132
2018	11 to 20 years in current department or agency	42	33	14	6	3	0	3	77	9	73
2018	More than 20 years in current department or agency	50	29	7	7	4	3	0	82	11	44
2017	Less than 3 years in current department or agency	53	21	16	2	3	0	4	78	5	119
2017	3 to 10 years in current department or agency	57	19	15	5	2	0	1	77	8	106
2017	11 to 20 years in current department or agency	44	28	18	3	5	0	3	74	7	72
2017	More than 20 years in current department or agency	51	26	15	4	4	0	0	76	9	45

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	27	17	4	8	1	72	11	144
2020	3 to 10 years in current department or agency	28	29	19	11	12	1	57	23	132
2020	11 to 20 years in current department or agency	19	32	29	10	11	0	51	21	85
2020	More than 20 years in current department or agency	40	20	21	12	7	0	60	19	40

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	12	7	0	4	1	4	88	4	143
2020	3 to 10 years in current department or agency	60	21	8	4	5	1	1	82	9	130
2020	11 to 20 years in current department or agency	49	22	13	5	7	1	3	74	12	85
2020	More than 20 years in current department or agency	46	23	12	7	5	0	8	75	12	40
2019	Less than 3 years in current department or agency	77	12	5	1	0	0	5	94	1	125
2019	3 to 10 years in current department or agency	70	16	5	1	3	0	5	91	4	124
2019	11 to 20 years in current department or agency	67	14	5	0	2	3	10	93	2	66
2019	More than 20 years in current department or agency	52	17	6	3	7	0	14	80	12	30
2018	Less than 3 years in current department or agency	74	14	5	1	2	0	4	92	3	184
2018	3 to 10 years in current department or agency	65	15	7	4	1	0	8	87	5	134
2018	11 to 20 years in current department or agency	66	15	8	1	1	0	9	89	2	73
2018	More than 20 years in current department or agency	67	20	5	0	0	0	8	95	0	43

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	7	4	4	7	2	4	84	12	142
2020	3 to 10 years in current department or agency	67	15	2	4	6	1	5	87	11	131
2020	11 to 20 years in current department or agency	63	20	8	5	0	2	2	86	5	84
2020	More than 20 years in current department or agency	67	7	13	2	7	4	0	77	10	40
2019	Less than 3 years in current department or agency	76	7	6	4	4	0	3	86	8	125
2019	3 to 10 years in current department or agency	60	17	5	10	5	0	4	79	15	125
2019	11 to 20 years in current department or agency	71	12	11	0	3	0	3	85	3	67
2019	More than 20 years in current department or agency	52	12	14	5	7	0	11	71	14	31
2018	Less than 3 years in current department or agency	74	11	4	3	3	0	5	89	6	185
2018	3 to 10 years in current department or agency	62	10	11	7	4	1	5	77	12	134
2018	11 to 20 years in current department or agency	66	14	6	5	4	0	4	83	10	72
2018	More than 20 years in current department or agency	69	13	9	0	6	0	3	85	6	44
2017	Less than 3 years in current department or agency	75	9	2	2	3	1	7	92	6	119
2017	3 to 10 years in current department or agency	62	15	5	8	7	0	3	79	15	106
2017	11 to 20 years in current department or agency	63	15	4	9	6	0	3	81	15	72
2017	More than 20 years in current department or agency	62	25	5	4	0	2	2	91	4	45

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	14	8	5	5	1	2	81	11	144
2020	3 to 10 years in current department or agency	50	27	12	2	5	1	3	81	7	132
2020	11 to 20 years in current department or agency	55	29	7	6	0	0	2	86	7	85
2020	More than 20 years in current department or agency	43	32	19	2	0	4	0	78	2	40
2019	Less than 3 years in current department or agency	61	22	9	3	2	0	2	85	5	123
2019	3 to 10 years in current department or agency	42	32	16	7	2	0	2	75	9	125
2019	11 to 20 years in current department or agency	39	41	16	0	3	0	0	81	3	66
2019	More than 20 years in current department or agency	41	42	7	3	0	0	7	89	3	31
2018	Less than 3 years in current department or agency	58	24	9	4	2	0	3	85	6	184
2018	3 to 10 years in current department or agency	44	32	10	6	7	1	2	77	13	133
2018	11 to 20 years in current department or agency	47	33	16	3	2	0	0	80	5	73
2018	More than 20 years in current department or agency	53	26	16	2	0	0	3	82	2	43
2017	Less than 3 years in current department or agency	59	22	9	4	2	1	4	85	5	119
2017	3 to 10 years in current department or agency	44	31	10	7	6	0	1	76	14	106
2017	11 to 20 years in current department or agency	44	29	10	9	4	0	5	76	13	72
2017	More than 20 years in current department or agency	43	42	8	7	0	0	0	85	7	44

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	16	8	3	6	0	2	82	10	143
2020	3 to 10 years in current department or agency	56	19	11	7	7	0	0	75	14	131
2020	11 to 20 years in current department or agency	51	17	12	14	3	1	1	70	18	85
2020	More than 20 years in current department or agency	50	26	10	7	8	0	0	75	15	40
2019	Less than 3 years in current department or agency	68	10	7	6	5	0	3	81	12	124
2019	3 to 10 years in current department or agency	51	19	14	7	7	0	2	72	14	124
2019	11 to 20 years in current department or agency	58	26	8	2	7	0	0	83	9	65
2019	More than 20 years in current department or agency	41	23	6	0	19	0	11	72	21	31
2018	Less than 3 years in current department or agency	66	17	7	4	3	1	3	85	7	183
2018	3 to 10 years in current department or agency	46	24	12	10	7	1	1	72	16	131
2018	11 to 20 years in current department or agency	46	26	14	10	4	0	0	73	14	72
2018	More than 20 years in current department or agency	53	18	14	5	8	0	2	72	13	44
2017	Less than 3 years in current department or agency	64	18	4	6	4	0	4	85	10	119
2017	3 to 10 years in current department or agency	52	21	9	7	8	1	2	76	15	106
2017	11 to 20 years in current department or agency	51	22	11	8	3	1	5	77	11	72
2017	More than 20 years in current department or agency	45	38	4	8	2	0	2	85	10	45

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	8	4	2	0	0	20	93	2	144
2020	3 to 10 years in current department or agency	47	10	7	2	4	0	30	82	8	132
2020	11 to 20 years in current department or agency	44	15	8	3	1	0	28	82	6	84
2020	More than 20 years in current department or agency	36	20	15	2	5	0	23	72	9	40
2019	Less than 3 years in current department or agency	65	7	0	3	2	0	24	94	6	124
2019	3 to 10 years in current department or agency	51	14	4	3	3	1	25	88	7	124
2019	11 to 20 years in current department or agency	56	19	8	1	0	3	14	89	1	64
2019	More than 20 years in current department or agency	35	24	13	7	0	0	21	75	8	31
2018	Less than 3 years in current department or agency	60	5	4	2	0	0	28	90	4	185
2018	3 to 10 years in current department or agency	46	13	8	4	3	1	25	80	9	131
2018	11 to 20 years in current department or agency	53	16	11	1	0	0	18	84	2	72
2018	More than 20 years in current department or agency	56	13	4	3	0	2	21	90	4	44
2017	Less than 3 years in current department or agency	57	5	3	3	1	0	31	90	6	119
2017	3 to 10 years in current department or agency	43	17	6	4	1	0	29	85	6	106
2017	11 to 20 years in current department or agency	35	18	5	6	2	0	34	80	12	72
2017	More than 20 years in current department or agency	36	22	7	4	4	0	27	79	12	45

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	80	10	4	1	2	0	2	93	3	144
2020	3 to 10 years in current department or agency	66	15	7	4	2	1	6	86	6	132
2020	11 to 20 years in current department or agency	49	28	10	8	1	0	4	81	9	85
2020	More than 20 years in current department or agency	45	42	8	0	5	0	0	87	5	40
2019	Less than 3 years in current department or agency	68	13	11	2	2	0	5	85	4	125
2019	3 to 10 years in current department or agency	64	18	9	2	3	0	4	85	6	125
2019	11 to 20 years in current department or agency	49	33	14	0	0	1	3	86	0	65
2019	More than 20 years in current department or agency	42	13	18	0	4	4	19	72	5	29
2018	Less than 3 years in current department or agency	69	12	6	4	1	0	8	89	5	184
2018	3 to 10 years in current department or agency	53	22	13	5	3	1	4	79	8	132
2018	11 to 20 years in current department or agency	48	32	13	1	4	0	1	81	6	73
2018	More than 20 years in current department or agency	56	21	5	5	4	0	9	84	10	44
2017	Less than 3 years in current department or agency	73	9	4	3	1	1	8	91	4	118
2017	3 to 10 years in current department or agency	59	15	12	2	4	0	8	81	6	105
2017	11 to 20 years in current department or agency	48	17	13	7	5	0	11	73	13	72
2017	More than 20 years in current department or agency	53	25	12	4	2	0	4	81	6	45

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	13	8	4	2	0	4	86	6	144
2020	3 to 10 years in current department or agency	77	11	3	2	4	1	2	91	6	132
2020	11 to 20 years in current department or agency	69	15	7	0	2	1	6	90	2	85
2020	More than 20 years in current department or agency	76	16	6	0	2	0	0	92	2	40
2019	Less than 3 years in current department or agency	79	8	5	2	1	0	4	92	2	124
2019	3 to 10 years in current department or agency	78	10	3	1	2	1	5	93	3	125
2019	11 to 20 years in current department or agency	73	15	5	3	0	0	5	92	3	66
2019	More than 20 years in current department or agency	67	9	10	4	0	0	10	85	4	31
2018	Less than 3 years in current department or agency	61	10	5	11	6	0	7	77	18	184
2018	3 to 10 years in current department or agency	78	10	4	1	2	0	4	93	3	132
2018	11 to 20 years in current department or agency	82	10	1	1	0	0	6	98	1	73
2018	More than 20 years in current department or agency	83	9	0	3	3	2	0	94	6	44
2017	Less than 3 years in current department or agency	55	15	7	5	11	1	6	75	17	118
2017	3 to 10 years in current department or agency	66	17	7	1	4	1	4	87	5	106
2017	11 to 20 years in current department or agency	61	17	7	3	2	2	8	87	5	72
2017	More than 20 years in current department or agency	76	15	2	2	0	0	4	95	2	45

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	27	9	7	2	1	2	82	9	144
2020	3 to 10 years in current department or agency	41	28	14	6	7	1	2	73	13	130
2020	11 to 20 years in current department or agency	39	31	19	6	0	0	5	74	6	85
2020	More than 20 years in current department or agency	47	23	14	8	7	0	0	70	16	40
2019	Less than 3 years in current department or agency	59	18	15	5	1	0	2	78	7	124
2019	3 to 10 years in current department or agency	49	28	15	4	3	0	2	78	7	125
2019	11 to 20 years in current department or agency	60	23	8	3	2	0	3	86	5	66
2019	More than 20 years in current department or agency	31	33	9	14	7	0	7	69	22	31
2018	Less than 3 years in current department or agency	57	24	11	4	1	0	4	84	5	185
2018	3 to 10 years in current department or agency	46	26	14	7	3	1	2	74	11	133
2018	11 to 20 years in current department or agency	54	18	19	5	1	1	1	75	6	72
2018	More than 20 years in current department or agency	56	24	16	0	0	0	3	83	0	44
2017	Less than 3 years in current department or agency	60	21	10	3	3	0	3	83	7	119
2017	3 to 10 years in current department or agency	55	24	11	7	2	0	1	80	8	106
2017	11 to 20 years in current department or agency	35	30	17	4	4	2	8	72	9	72
2017	More than 20 years in current department or agency	49	26	17	2	0	0	6	80	2	45

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	35	22	9	4	0	65	13	144
2020	3 to 10 years in current department or agency	21	31	29	14	5	0	53	19	131
2020	11 to 20 years in current department or agency	21	39	21	10	8	1	60	19	85
2020	More than 20 years in current department or agency	32	28	21	9	11	0	60	19	40

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	32	26	15	5	0	0	54	20	144
2020	3 to 10 years in current department or agency	6	27	37	22	8	0	0	33	30	131
2020	11 to 20 years in current department or agency	11	25	37	18	8	0	0	36	27	84
2020	More than 20 years in current department or agency	8	23	37	24	7	0	0	31	32	40
2019	Less than 3 years in current department or agency	15	38	33	10	2	1	0	54	13	126
2019	3 to 10 years in current department or agency	9	26	43	18	3	0	0	36	22	125
2019	11 to 20 years in current department or agency	11	31	42	10	6	0	0	42	16	66
2019	More than 20 years in current department or agency	17	17	39	14	12	0	0	35	26	31
2018	Less than 3 years in current department or agency	18	38	32	9	2	0	1	57	10	185
2018	3 to 10 years in current department or agency	14	24	36	20	7	0	0	38	27	133
2018	11 to 20 years in current department or agency	17	34	28	17	4	0	0	51	21	72
2018	More than 20 years in current department or agency	28	23	27	15	7	0	0	51	22	43
2017	Less than 3 years in current department or agency	12	36	33	13	4	0	1	49	18	119
2017	3 to 10 years in current department or agency	10	35	35	15	5	0	0	45	20	106
2017	11 to 20 years in current department or agency	14	28	41	10	5	0	2	42	16	72
2017	More than 20 years in current department or agency	16	18	38	22	6	0	0	35	28	45

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	14	37	26	11	0	0	38	25	144
2020	3 to 10 years in current department or agency	13	30	45	7	6	0	0	13	42	131
2020	11 to 20 years in current department or agency	15	19	40	20	6	0	0	26	34	85
2020	More than 20 years in current department or agency	10	33	28	21	7	0	0	29	43	40
2019	Less than 3 years in current department or agency	7	20	32	22	17	0	1	40	27	124
2019	3 to 10 years in current department or agency	13	23	43	15	6	0	0	21	36	125
2019	11 to 20 years in current department or agency	13	16	44	15	11	0	0	26	29	67
2019	More than 20 years in current department or agency	13	21	37	22	7	0	0	29	34	30
2018	Less than 3 years in current department or agency	5	13	39	25	18	0	1	43	18	185
2018	3 to 10 years in current department or agency	13	20	44	13	10	0	0	23	33	132
2018	11 to 20 years in current department or agency	6	24	41	20	8	0	0	29	30	71
2018	More than 20 years in current department or agency	4	28	30	21	17	0	0	38	32	43
2017	Less than 3 years in current department or agency	4	16	33	29	18	0	1	47	20	118
2017	3 to 10 years in current department or agency	5	23	38	25	9	0	1	34	28	106
2017	11 to 20 years in current department or agency	6	15	48	17	11	1	2	29	21	72
2017	More than 20 years in current department or agency	6	27	45	14	5	3	0	20	34	44

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	30	16	7	2	2	0	74	10	143
2020	3 to 10 years in current department or agency	34	38	15	9	3	1	0	73	12	130
2020	11 to 20 years in current department or agency	33	42	18	1	6	0	0	75	7	85
2020	More than 20 years in current department or agency	34	51	11	5	0	0	0	85	5	40
2019	Less than 3 years in current department or agency	32	40	16	6	1	4	1	76	7	126
2019	3 to 10 years in current department or agency	39	36	9	7	7	1	0	76	15	125
2019	11 to 20 years in current department or agency	26	49	15	5	3	1	0	76	8	66
2019	More than 20 years in current department or agency	48	29	10	10	3	0	0	77	13	31
2018	Less than 3 years in current department or agency	33	38	8	8	5	7	2	78	14	185
2018	3 to 10 years in current department or agency	30	40	17	6	7	0	0	70	14	132
2018	11 to 20 years in current department or agency	31	42	14	11	1	1	0	75	12	73
2018	More than 20 years in current department or agency	43	44	12	0	0	0	0	88	0	44
2017	Less than 3 years in current department or agency	21	36	15	10	8	9	0	63	20	118
2017	3 to 10 years in current department or agency	20	44	22	3	7	3	0	66	11	106
2017	11 to 20 years in current department or agency	16	45	25	7	1	6	0	65	9	72
2017	More than 20 years in current department or agency	30	48	16	4	0	2	0	79	5	45

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	27	14	15	6	2	65	21	143
2020	3 to 10 years in current department or agency	26	26	17	19	8	4	54	29	130
2020	11 to 20 years in current department or agency	23	30	24	12	9	1	54	22	84
2020	More than 20 years in current department or agency	23	47	9	10	5	6	75	15	40

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	21	12	14	7	6	1	65	22	143
2020	3 to 10 years in current department or agency	31	29	16	12	10	3	0	62	22	130
2020	11 to 20 years in current department or agency	32	26	13	16	11	2	1	59	27	84
2020	More than 20 years in current department or agency	37	24	15	10	9	4	0	63	21	40

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	24	16	5	5	3	3	73	10	142
2020	3 to 10 years in current department or agency	40	30	13	8	4	4	0	74	13	131
2020	11 to 20 years in current department or agency	37	30	19	1	8	6	0	71	9	85
2020	More than 20 years in current department or agency	40	21	20	4	5	6	4	68	10	40

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	32	14	12	7	1	0	66	20	144
2020	3 to 10 years in current department or agency	21	28	21	17	11	2	0	50	29	131
2020	11 to 20 years in current department or agency	20	32	19	11	13	4	0	55	26	85
2020	More than 20 years in current department or agency	23	32	20	4	13	7	0	60	19	40
2019	Less than 3 years in current department or agency	30	36	18	9	4	1	1	68	14	126
2019	3 to 10 years in current department or agency	22	35	13	15	15	0	0	57	31	125
2019	11 to 20 years in current department or agency	13	29	23	18	13	1	2	44	32	67
2019	More than 20 years in current department or agency	24	28	19	16	11	3	0	53	28	31
2018	Less than 3 years in current department or agency	34	32	15	10	3	5	1	70	15	184
2018	3 to 10 years in current department or agency	24	27	21	14	14	0	0	51	28	134
2018	11 to 20 years in current department or agency	18	43	13	18	7	1	0	61	25	72
2018	More than 20 years in current department or agency	35	32	22	12	0	0	0	66	12	43
2017	Less than 3 years in current department or agency	22	35	17	16	5	5	0	60	23	119
2017	3 to 10 years in current department or agency	18	32	23	16	10	0	0	50	26	106
2017	11 to 20 years in current department or agency	7	36	29	20	5	2	2	44	26	72
2017	More than 20 years in current department or agency	12	38	20	19	8	3	0	52	28	44

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	37	11	11	6	1	72	17	144
2020	3 to 10 years in current department or agency	30	33	15	15	7	0	63	22	130
2020	11 to 20 years in current department or agency	26	46	8	13	7	1	72	20	85
2020	More than 20 years in current department or agency	29	44	19	6	2	0	72	8	40

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	31	9	13	10	1	67	24	144
2020	3 to 10 years in current department or agency	29	31	14	10	15	0	61	25	129
2020	11 to 20 years in current department or agency	21	28	18	20	13	1	50	33	84
2020	More than 20 years in current department or agency	25	39	12	16	7	0	65	23	40

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	28	17	10	5	1	1	67	15	141
2020	3 to 10 years in current department or agency	29	35	20	6	8	0	1	66	14	127
2020	11 to 20 years in current department or agency	30	39	19	7	6	0	0	68	13	84
2020	More than 20 years in current department or agency	32	38	23	7	0	0	0	70	7	40

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	32	12	3	4	2	3	81	7	143
2020	3 to 10 years in current department or agency	38	37	16	1	6	0	2	76	7	130
2020	11 to 20 years in current department or agency	37	33	18	5	4	3	1	73	9	83
2020	More than 20 years in current department or agency	33	39	13	8	0	4	2	77	9	40

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	80	14	3	1	0	2	0	96	1	142
2020	3 to 10 years in current department or agency	71	23	4	0	1	0	1	96	1	130
2020	11 to 20 years in current department or agency	72	18	6	0	0	4	1	93	0	85
2020	More than 20 years in current department or agency	66	26	5	0	0	0	2	95	0	40

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	30	10	4	1	3	0	84	5	142
2020	3 to 10 years in current department or agency	49	33	7	3	4	4	1	85	7	131
2020	11 to 20 years in current department or agency	46	40	9	3	0	2	0	88	3	85
2020	More than 20 years in current department or agency	49	38	11	2	0	0	0	87	2	40

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	28	5	12	4	3	0	79	16	143
2020	3 to 10 years in current department or agency	43	31	10	9	5	2	0	76	14	132
2020	11 to 20 years in current department or agency	45	28	11	11	3	1	0	74	14	85
2020	More than 20 years in current department or agency	54	9	18	6	9	0	4	65	16	40

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	27	10	9	14	1	0	67	23	144
2020	3 to 10 years in current department or agency	38	21	10	15	14	2	1	61	29	132
2020	11 to 20 years in current department or agency	32	31	19	8	10	0	0	63	18	85
2020	More than 20 years in current department or agency	35	28	20	5	10	2	0	65	15	40

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	51	20	18	3	0	0	59	21	23
2020	3 to 10 years in current department or agency	21	50	2	19	5	3	0	73	25	37
2020	11 to 20 years in current department or agency	8	50	14	19	0	5	4	63	21	21
2020	More than 20 years in current department or agency	35	25	20	16	4	0	0	60	20	17
2019	Less than 3 years in current department or agency	23	38	17	9	13	0	0	61	22	18
2019	3 to 10 years in current department or agency	34	54	3	3	4	2	0	90	7	35
2019	11 to 20 years in current department or agency	14	31	17	17	14	0	7	48	33	16
2019	More than 20 years in current department or agency	41	5	31	14	8	0	0	47	22	14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	83	17	23
2020	3 to 10 years in current department or agency	95	5	37
2020	11 to 20 years in current department or agency	95	5	21
2020	More than 20 years in current department or agency	88	12	17

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	16	21	14	37	12	37	49	20
2020	3 to 10 years in current department or agency	5	37	8	33	17	42	50	34
2020	11 to 20 years in current department or agency	5	38	15	27	14	43	42	20
2020	More than 20 years in current department or agency	5	36	30	16	14	40	30	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	144
2020	3 to 10 years in current department or agency	10	90	131
2020	11 to 20 years in current department or agency	13	87	84
2020	More than 20 years in current department or agency	13	87	40

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	8	92	143
2020	3 to 10 years in current department or agency	15	85	132
2020	11 to 20 years in current department or agency	25	75	84
2020	More than 20 years in current department or agency	15	85	40
2019	Less than 3 years in current department or agency	11	89	126
2019	3 to 10 years in current department or agency	17	83	125
2019	11 to 20 years in current department or agency	24	76	67
2019	More than 20 years in current department or agency	27	73	31
2017	Less than 3 years in current department or agency	9	91	119
2017	3 to 10 years in current department or agency	23	77	106
2017	11 to 20 years in current department or agency	18	82	72
2014	Less than 3 years in current department or agency	10	90	84
2014	3 to 10 years in current department or agency	18	82	194
2014	11 to 20 years in current department or agency	15	85	81
2014	More than 20 years in current department or agency	18	82	46

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	50	50	19
2020	11 to 20 years in current department or agency	66	34	21

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	65	35	19
2020	11 to 20 years in current department or agency	90	10	21
2019	3 to 10 years in current department or agency	85	15	22
2019	11 to 20 years in current department or agency	100	0	16
2017	Less than 3 years in current department or agency	78	22	11
2017	3 to 10 years in current department or agency	80	20	25
2017	11 to 20 years in current department or agency	77	23	13
2014	3 to 10 years in current department or agency	89	11	35
2014	11 to 20 years in current department or agency	80	20	13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	3 to 10 years in current department or agency	25	54	15	6	0	0	79	6	12
2020	11 to 20 years in current department or agency	45	50	4	0	0	0	96	0	19
2019	3 to 10 years in current department or agency	50	32	5	6	6	0	83	12	19
2019	11 to 20 years in current department or agency	29	53	12	5	0	0	82	5	16
2017	3 to 10 years in current department or agency	72	0	6	11	12	0	72	23	20
2017	11 to 20 years in current department or agency	29	60	0	11	0	0	89	11	10
2014	3 to 10 years in current department or agency	56	25	12	3	0	3	84	3	31
2014	11 to 20 years in current department or agency	41	38	11	0	10	0	79	10	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	23	7	5	6	4	3	82	11	142
2020	3 to 10 years in current department or agency	41	28	15	8	5	2	2	72	13	131
2020	11 to 20 years in current department or agency	45	34	8	9	3	0	1	79	13	85
2020	More than 20 years in current department or agency	47	22	19	6	2	0	4	72	8	40

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	55	20	1	70	30	144
2020	3 to 10 years in current department or agency	16	63	20	0	79	21	132
2020	11 to 20 years in current department or agency	16	69	15	0	81	19	85
2020	More than 20 years in current department or agency	14	72	11	2	83	17	40

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	43	57	35
2020	3 to 10 years in current department or agency	50	50	22

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	26	26	11	15	0	0	47	27	35
2020	3 to 10 years in current department or agency	23	20	13	19	19	7	0	47	40	22

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	21	10	26	29	0	5	32	58	35
2020	3 to 10 years in current department or agency	23	8	15	11	26	0	17	37	45	22

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	16	9	4	3	4	9	82	7	144
2020	3 to 10 years in current department or agency	45	17	9	7	7	3	11	72	17	132
2020	11 to 20 years in current department or agency	44	22	11	5	7	5	6	74	14	85
2020	More than 20 years in current department or agency	33	9	14	11	11	4	19	54	28	40
2019	Less than 3 years in current department or agency	43	17	11	7	14	2	6	65	23	125
2019	3 to 10 years in current department or agency	42	18	16	8	9	1	6	65	18	124
2019	11 to 20 years in current department or agency	50	20	11	6	9	0	3	72	16	67
2019	More than 20 years in current department or agency	54	6	16	9	0	0	16	71	10	31
2018	Less than 3 years in current department or agency	47	12	9	5	7	5	16	74	15	185
2018	3 to 10 years in current department or agency	53	10	11	10	6	2	9	70	17	134
2018	11 to 20 years in current department or agency	51	16	10	8	8	0	8	72	17	73
2018	More than 20 years in current department or agency	61	5	6	12	6	0	9	73	20	43

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Courts Administration Service by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack