2020 Public Service Employee Survey Results for Courts Administration Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	39	5	7	4	0	0	84	11	57
2020	CR-04	43	40	9	6	3	0	0	83	9	35

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	74	19	4	2	2	93	4	57
2020	CR-04	77	17	3	3	0	94	3	35
2017	CR	68	25	3	3	2	92	5	65
2017	CR-04	74	19	2	5	0	93	5	43
2014	CR	59	27	8	3	4	86	6	78
2014	CR-04	62	26	6	2	4	89	6	53
2014	CR-05	57	24	10	5	5	81	10	21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	26	9	14	2	0	2	75	16	57
2020	CR-04	49	20	14	17	0	0	0	69	17	35
2019	CR	47	35	3	8	8	0	0	82	15	79
2019	CR-04	48	35	2	6	10	0	0	83	15	52
2017	CR	47	34	12	3	2	2	0	83	5	65
2017	CR-04	51	33	9	5	2	0	0	84	7	43
2014	CR	45	35	6	10	4	0	0	79	14	78
2014	CR-04	49	28	8	11	4	0	0	77	15	53
2014	CR-05	33	48	5	10	5	0	0	81	14	21

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	43	14	7	5	0	0	73	13	56
2020	CR-04	32	44	18	6	0	0	0	76	6	34
2019	CR	47	27	1	14	6	1	3	77	22	77
2019	CR-04	57	22	2	12	6	0	2	80	18	51
2018	CR	33	38	7	13	8	0	0	72	22	60
2018	CR-04	34	40	6	11	9	0	0	74	20	35
2018	CR-05	38	29	5	19	10	0	0	67	29	21
2017	CR	31	35	11	15	8	0	0	66	23	65
2017	CR-04	40	28	7	21	5	0	0	67	26	43
2014	CR	31	26	18	17	9	0	0	56	26	78
2014	CR-04	32	19	23	19	8	0	0	51	26	53
2014	CR-05	29	33	10	14	14	0	0	62	29	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	35	16	5	4	0	75	9	57
2020	CR-04	40	29	23	9	0	0	69	9	35
2019	CR	54	28	8	6	3	1	83	9	78
2019	CR-04	56	25	10	6	2	2	82	8	52
2017	CR	38	46	6	5	5	0	85	9	65
2017	CR-04	40	42	7	7	5	0	81	12	43
2014	CR	36	41	8	10	5	0	77	15	78
2014	CR-04	38	40	8	11	4	0	77	15	53
2014	CR-05	33	48	5	5	10	0	81	14	21

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	23	21	4	5	0	2	70	9	57
2020	CR-04	49	17	23	6	3	0	3	68	9	35
2019	CR	49	22	15	6	5	1	1	72	12	78
2019	CR-04	55	22	12	8	4	0	0	76	12	51
2018	CR	38	38	7	3	10	2	2	79	14	60
2018	CR-04	34	40	9	6	9	3	0	76	15	35
2018	CR-05	48	29	5	0	14	0	5	80	15	21
2017	CR	35	32	20	8	3	0	2	69	11	65
2017	CR-04	40	30	19	7	5	0	0	70	12	43
2014	CR	33	38	14	8	5	0	1	73	13	78
2014	CR-04	34	36	15	9	4	0	2	71	13	53
2014	CR-05	33	43	10	5	10	0	0	76	14	21

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	37	12	7	4	2	77	11	57
2020	CR-04	46	34	17	3	0	0	80	3	35
2019	CR	38	34	14	8	6	0	72	14	79
2019	CR-04	38	42	13	2	4	0	81	6	52
2018	CR	30	40	18	7	5	0	70	12	60
2018	CR-04	29	40	11	11	9	0	69	20	35
2018	CR-05	33	33	33	0	0	0	67	0	21
2017	CR	23	46	19	5	8	0	69	12	65
2017	CR-04	26	40	23	5	7	0	65	12	43
2014	CR	29	32	17	15	6	0	62	22	78
2014	CR-04	28	30	17	15	9	0	58	25	53
2014	CR-05	33	33	19	14	0	0	67	14	21

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	19	14	11	7	2	2	67	18	57
2020	CR-04	51	17	14	11	6	0	0	69	17	35
2019	CR	39	28	14	11	6	0	1	68	18	79
2019	CR-04	38	29	13	12	6	0	2	69	18	52
2018	CR	42	25	20	5	8	0	0	67	13	60
2018	CR-04	46	23	14	9	9	0	0	69	17	35
2018	CR-05	38	29	24	0	10	0	0	67	10	21
2017	CR	26	26	23	15	9	0	0	52	25	65
2017	CR-04	37	23	16	16	7	0	0	60	23	43
2014	CR	33	24	14	17	12	0	0	58	28	78
2014	CR-04	34	23	11	17	15	0	0	57	32	53
2014	CR-05	29	24	24	19	5	0	0	52	24	21

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	37	18	2	2	79	4	57
2020	CR-04	43	37	20	0	0	80	0	35
2019	CR	39	43	9	6	3	82	9	79
2019	CR-04	46	40	8	6	0	87	6	52
2018	CR	38	40	12	7	3	78	10	60
2018	CR-04	46	31	9	9	6	77	14	35
2018	CR-05	29	48	19	5	0	76	5	21
2017	CR	35	36	22	5	3	71	8	65
2017	CR-04	37	33	21	7	2	70	9	43

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	54	25	18	2	2	0	0	79	4	57
2020	CR-04	69	17	14	0	0	0	0	86	0	35
2019	CR	54	32	8	3	4	0	0	86	6	78
2019	CR-04	56	35	8	0	2	0	0	90	2	52
2018	CR	42	43	8	2	2	3	0	88	3	60
2018	CR-04	43	43	6	0	3	6	0	91	3	35
2018	CR-05	38	48	10	5	0	0	0	86	5	21
2017	CR	37	48	8	3	5	0	0	85	8	65
2017	CR-04	40	44	7	2	7	0	0	84	9	43
2014	CR	47	32	13	5	1	0	1	81	6	78
2014	CR-04	51	30	9	6	2	0	2	83	8	53
2014	CR-05	38	38	19	5	0	0	0	76	5	21

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	28	21	4	11	0	2	64	14	57
2020	CR-04	43	26	23	3	6	0	0	69	9	35
2019	CR	42	29	10	9	10	0	0	71	19	79
2019	CR-04	46	29	10	10	6	0	0	75	15	52
2018	CR	43	28	13	2	10	2	2	74	12	60
2018	CR-04	40	29	11	3	11	3	3	73	15	35
2018	CR-05	48	29	14	0	10	0	0	76	10	21
2017	CR	27	29	20	9	14	0	0	57	23	65
2017	CR-04	35	30	16	5	14	0	0	65	19	43

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	60	24	13	0	4	0	0	84	4	55
2020	CR-04	65	15	21	0	0	0	0	79	0	34
2019	CR	54	30	5	5	4	1	0	86	9	79
2019	CR-04	63	25	8	2	0	2	0	90	2	52
2018	CR	57	28	13	0	2	0	0	85	2	60
2018	CR-04	46	37	14	0	3	0	0	83	3	35
2018	CR-05	67	19	14	0	0	0	0	86	0	21
2017	CR	51	36	9	2	3	0	0	86	5	65
2017	CR-04	58	35	5	0	2	0	0	93	2	43
2014	CR	62	28	5	3	1	0	1	91	4	78
2014	CR-04	62	25	8	2	2	0	2	88	4	53
2014	CR-05	57	38	0	5	0	0	0	95	5	21

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	32	40	14	7	5	0	2	73	13	57
2020	CR-04	37	40	14	9	0	0	0	77	9	35
2019	CR	32	37	13	9	8	1	1	70	17	79
2019	CR-04	38	33	13	6	8	0	2	73	14	52
2018	CR	37	30	13	8	12	0	0	67	20	60
2018	CR-04	37	26	9	11	17	0	0	63	29	35
2018	CR-05	33	33	24	5	5	0	0	67	10	21
2017	CR	23	42	25	6	3	2	0	65	9	65
2017	CR-04	30	37	21	7	2	2	0	69	10	43
2014	CR	26	32	15	15	12	0	0	58	27	78
2014	CR-04	28	34	9	15	13	0	0	62	28	53
2014	CR-05	19	33	24	14	10	0	0	52	24	21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	34	11	7	5	2	2	76	13	56
2020	CR-04	41	32	15	12	0	0	0	74	12	34
2019	CR	42	30	14	8	5	0	1	73	13	79
2019	CR-04	42	27	17	8	4	0	2	71	12	52
2018	CR	33	33	22	7	5	0	0	67	12	60
2018	CR-04	29	37	20	9	6	0	0	66	14	35
2018	CR-05	38	29	24	5	5	0	0	67	10	21
2017	CR	24	39	17	9	9	2	0	64	19	65
2017	CR-04	30	35	14	12	7	2	0	67	19	43
2014	CR	35	22	15	12	14	0	3	58	26	78
2014	CR-04	42	19	11	13	15	0	0	60	28	53
2014	CR-05	24	33	14	10	14	0	5	60	25	21

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	29	45	14	5	4	2	2	76	9	56
2020	CR-04	32	41	18	9	0	0	0	74	9	34
2019	CR	40	35	12	8	5	0	0	75	13	77
2019	CR-04	41	41	14	2	2	0	0	82	4	51
2018	CR	42	35	10	5	8	0	0	77	13	60
2018	CR-04	40	34	9	6	11	0	0	74	17	35
2018	CR-05	48	33	10	5	5	0	0	81	10	21
2017	CR	27	37	28	5	3	0	0	64	8	65
2017	CR-04	35	35	21	7	2	0	0	70	9	43
2014	CR	31	33	14	10	10	0	1	65	21	78
2014	CR-04	32	32	11	13	9	0	2	65	23	53
2014	CR-05	29	43	10	5	14	0	0	71	19	21

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	35	11	5	4	2	80	9	57
2020	CR-04	51	29	14	3	3	0	80	6	35
2019	CR	52	27	14	5	3	0	78	8	79
2019	CR-04	56	27	13	2	2	0	83	4	52
2018	CR	48	38	7	2	3	2	88	5	60
2018	CR-04	46	31	11	3	6	3	79	9	35
2018	CR-05	43	57	0	0	0	0	100	0	21
2017	CR	44	39	6	8	3	0	83	11	65
2017	CR-04	49	37	5	5	5	0	86	9	43
2014	CR	41	35	15	3	5	1	77	8	78
2014	CR-04	43	30	17	2	6	2	75	8	53
2014	CR-05	33	52	10	5	0	0	86	5	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	60	25	16	0	0	84	0	57
2020	CR-04	74	20	6	0	0	94	0	35
2019	CR	62	28	9	1	0	90	1	78
2019	CR-04	67	27	6	0	0	94	0	51
2018	CR	43	40	12	2	3	83	5	60
2018	CR-04	54	31	14	0	0	86	0	35
2018	CR-05	29	52	5	5	10	81	14	21
2017	CR	54	29	12	2	3	83	5	65
2017	CR-04	56	33	9	0	2	88	2	43
2014	CR	56	28	12	3	1	85	4	78
2014	CR-04	62	26	8	4	0	89	4	53
2014	CR-05	38	38	19	0	5	76	5	21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	7	17	33	28	11	2	2	40	25	54
2020	CR-04	3	18	35	32	9	0	3	42	21	34
2019	CR	5	14	23	27	23	4	3	54	21	77
2019	CR-04	4	16	24	27	22	4	4	53	21	51
2018	CR	5	17	38	20	12	5	3	35	24	60
2018	CR-04	3	11	46	23	11	3	3	36	15	35
2018	CR-05	10	24	19	19	14	10	5	39	39	21
2017	CR	5	14	31	26	13	3	8	44	21	64
2017	CR-04	2	12	36	24	14	2	10	43	16	42
2014	CR	4	29	32	17	10	1	6	30	35	77
2014	CR-04	6	30	26	15	15	2	6	33	39	53
2014	CR-05	0	30	45	20	0	0	5	21	32	20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	13	9	29	25	16	4	5	45	24	56
2020	CR-04	12	9	21	32	21	3	3	56	22	34
2019	CR	8	9	21	21	33	5	4	59	18	78
2019	CR-04	6	8	21	23	35	4	4	63	15	52
2018	CR	12	14	25	24	15	7	3	43	28	59
2018	CR-04	17	11	20	31	14	3	3	48	30	35
2018	CR-05	5	14	29	14	19	14	5	41	24	21
2017	CR	10	11	35	18	11	10	6	34	25	63
2017	CR-04	5	12	37	12	15	12	7	33	21	41
2014	CR	14	23	25	16	12	1	9	30	42	77
2014	CR-04	15	28	19	11	15	2	9	30	49	53
2014	CR-05	10	15	40	25	5	0	5	32	26	20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	11	13	24	22	22	4	5	48	26	55
2020	CR-04	6	15	26	21	26	3	3	50	22	34
2019	CR	5	10	19	22	31	9	4	60	18	78
2019	CR-04	6	8	22	18	35	8	4	60	16	51
2018	CR	8	14	20	22	15	12	8	47	28	59
2018	CR-04	11	11	23	23	9	14	9	41	30	35
2018	CR-05	0	14	19	19	29	10	10	59	18	21
2017	CR	8	10	24	27	16	2	14	51	21	63
2017	CR-04	7	10	20	24	20	2	17	55	21	41
2014	CR	16	9	26	22	14	3	10	42	28	77
2014	CR-04	19	9	19	19	17	4	13	43	34	53
2014	CR-05	10	10	45	25	10	0	0	35	20	20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	5	2	14	30	41	2	5	77	8	56
2020	CR-04	0	3	12	29	47	3	6	84	3	34
2019	CR	1	3	18	26	44	6	3	76	4	78
2019	CR-04	0	0	16	31	43	6	4	83	0	51
2018	CR	2	12	20	31	29	3	3	64	15	59
2018	CR-04	3	14	11	37	29	3	3	70	18	35
2018	CR-05	0	10	29	19	33	5	5	58	11	21
2017	CR	6	2	22	33	25	0	11	66	9	63
2017	CR-04	7	0	20	29	29	0	15	69	9	41
2014	CR	4	9	25	33	18	1	9	57	15	76
2014	CR-04	6	11	17	30	21	2	13	60	20	53
2014	CR-05	0	5	53	32	11	0	0	42	5	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	7	14	18	27	27	2	5	58	23	56
2020	CR-04	0	12	18	35	32	0	3	70	12	34
2019	CR	9	12	19	19	35	1	5	58	22	78
2019	CR-04	6	10	16	22	39	2	6	66	17	51
2018	CR	15	12	22	25	15	7	3	45	30	59
2018	CR-04	17	14	20	23	17	6	3	44	34	35
2018	CR-05	14	10	14	33	14	10	5	56	28	21
2017	CR	10	24	28	16	13	2	8	32	37	63
2017	CR-04	12	20	27	15	15	0	12	33	36	41
2014	CR	17	21	26	16	11	3	7	29	42	76
2014	CR-04	19	19	21	19	13	2	8	35	42	53
2014	CR-05	11	32	42	5	5	5	0	11	44	19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	9	14	27	25	16	5	4	45	25	56
2020	CR-04	6	18	29	32	15	0	0	47	24	34
2019	CR	14	9	19	18	31	6	3	54	25	78
2019	CR-04	16	12	22	16	27	6	2	47	30	51
2018	CR	17	22	29	10	12	7	3	25	43	59
2018	CR-04	26	23	29	6	6	9	3	13	55	35
2018	CR-05	0	24	29	14	24	5	5	42	26	21
2017	CR	21	8	29	18	13	5	8	35	32	63
2017	CR-04	20	7	29	15	15	5	10	34	31	41
2014	CR	14	21	25	14	13	5	8	31	40	77
2014	CR-04	15	23	17	15	13	8	9	34	45	53
2014	CR-05	10	20	45	10	15	0	0	25	30	20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	7	7	42	11	20	5	7	35	17	55
2020	CR-04	0	9	42	15	27	3	3	45	10	33
2019	CR	5	19	13	15	36	6	5	58	28	78
2019	CR-04	6	20	12	14	35	8	6	57	30	51
2018	CR	7	14	20	31	15	12	2	53	24	59
2018	CR-04	11	11	20	31	14	11	0	52	26	35
2018	CR-05	0	14	19	29	19	14	5	59	18	21
2017	CR	6	6	30	16	25	7	9	49	15	64
2017	CR-04	5	5	29	14	31	5	12	54	11	42
2014	CR	10	17	22	25	14	4	8	44	31	77
2014	CR-04	15	19	17	19	17	4	9	41	39	53
2014	CR-05	0	15	35	35	10	5	0	47	16	20

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	7	18	36	20	9	4	7	32	28	56
2020	CR-04	6	15	44	15	12	3	6	29	23	34
2019	CR	6	12	21	27	29	3	3	59	19	77
2019	CR-04	2	12	16	31	33	2	4	69	15	51

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	23	33	18	5	14	4	4	60	21	57
2020	CR-04	31	37	17	0	11	0	3	71	12	35
2019	CR	32	16	14	16	10	8	4	54	29	77
2019	CR-04	28	16	12	20	12	8	4	50	36	50
2018	CR	25	29	10	10	14	8	3	62	27	59
2018	CR-04	20	29	11	14	14	9	3	55	32	35
2018	CR-05	30	25	10	5	15	10	5	65	24	20
2017	CR	12	36	24	8	16	3	2	51	25	64
2017	CR-04	12	43	26	5	10	5	0	58	15	42
2014	CR	28	18	23	9	19	0	3	47	29	78
2014	CR-04	30	17	23	9	19	0	2	48	29	53
2014	CR-05	24	24	19	5	24	0	5	50	30	21

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	28	12	9	9	2	0	70	18	57
2020	CR-04	51	31	6	6	3	3	0	85	9	35
2019	CR	56	15	5	9	14	0	0	72	23	78
2019	CR-04	49	20	4	14	14	0	0	69	27	51
2018	CR	45	27	8	12	8	0	0	72	20	60
2018	CR-04	43	31	3	11	11	0	0	74	23	35
2018	CR-05	48	24	10	14	5	0	0	71	19	21
2017	CR	33	31	9	13	13	0	2	65	25	64
2017	CR-04	43	33	7	14	2	0	0	76	17	42
2014	CR	33	23	9	12	18	1	4	59	31	78
2014	CR-04	38	23	8	8	21	0	4	63	29	53
2014	CR-05	24	29	10	14	14	5	5	58	32	21

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	25	16	9	5	0	2	70	14	57
2020	CR-04	57	17	17	9	0	0	0	74	9	35
2019	CR	57	21	5	13	4	0	0	78	17	76
2019	CR-04	50	28	2	18	2	0	0	78	20	50
2018	CR	45	27	12	7	8	2	0	73	15	60
2018	CR-04	46	26	14	6	9	0	0	71	14	35
2018	CR-05	43	29	5	10	10	5	0	75	20	21
2017	CR	29	37	12	12	8	0	2	67	20	65
2017	CR-04	40	30	9	14	7	0	0	70	21	43
2014	CR	29	22	25	9	16	0	0	51	25	77
2014	CR-04	32	19	26	8	15	0	0	51	23	53
2014	CR-05	20	35	20	5	20	0	0	55	25	20

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	26	21	2	5	4	4	70	8	57
2020	CR-04	46	26	23	0	3	3	0	74	3	35
2019	CR	43	29	16	6	5	1	0	72	12	77
2019	CR-04	38	38	14	4	4	2	0	78	8	50
2018	CR	38	40	8	3	7	2	2	81	10	60
2018	CR-04	43	31	11	3	9	0	3	76	12	35
2018	CR-05	33	48	5	5	5	5	0	85	10	21

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	16	26	4	5	12	4	58	10	57
2020	CR-04	43	14	26	3	3	11	0	65	6	35

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	18	23	0	4	4	12	69	4	57
2020	CR-04	46	20	23	0	0	3	9	74	0	35
2019	CR	36	24	19	1	9	3	8	67	11	78
2019	CR-04	41	20	16	2	8	4	10	70	11	51

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	32	18	4	5	0	0	73	9	56
2020	CR-04	44	35	18	0	3	0	0	79	3	34
2019	CR	49	23	14	5	6	0	3	74	12	78
2019	CR-04	51	22	14	6	4	0	4	76	10	51
2018	CR	40	30	12	5	10	2	2	72	16	60
2018	CR-04	40	31	9	6	11	3	0	74	18	35
2018	CR-05	43	24	19	0	10	0	5	70	10	21
2017	CR	32	32	17	8	8	0	3	67	16	65
2017	CR-04	35	28	16	12	7	0	2	64	19	43
2014	CR	31	27	19	10	13	0	0	58	23	78
2014	CR-04	28	28	15	11	17	0	0	57	28	53
2014	CR-05	38	24	24	10	5	0	0	62	14	21

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	23	18	5	5	2	4	70	11	57
2020	CR-04	51	26	14	3	0	3	3	82	3	35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	26	14	2	7	4	0	76	9	57
2020	CR-04	57	26	9	0	6	3	0	85	6	35
2019	CR	53	25	12	3	5	0	3	80	8	77
2019	CR-04	57	24	10	2	4	0	4	84	6	51
2018	CR	42	37	12	2	5	2	0	81	7	59
2018	CR-04	35	44	12	0	9	0	0	79	9	34
2018	CR-05	57	19	14	5	0	5	0	80	5	21
2017	CR	35	34	14	8	8	0	2	70	16	65
2017	CR-04	37	33	12	12	5	0	2	71	17	43
2014	CR	28	28	15	15	13	0	0	56	28	78
2014	CR-04	28	28	15	13	15	0	0	57	28	53
2014	CR-05	29	29	14	19	10	0	0	57	29	21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	36	64	56
2020	CR-04	35	65	34

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	16	14	4	5	5	7	74	10	57
2020	CR-04	54	11	11	6	3	9	6	77	10	35

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	30	11	2	4	2	4	83	6	57
2020	CR-04	57	29	9	0	3	0	3	88	3	35
2019	CR	56	22	8	9	4	0	3	79	13	79
2019	CR-04	60	19	8	10	2	0	2	80	12	52
2018	CR	47	27	10	3	8	3	2	77	12	60
2018	CR-04	40	29	11	3	11	3	3	73	15	35
2018	CR-05	57	24	5	5	5	5	0	85	10	21
2017	CR	40	33	11	8	8	0	0	73	16	64
2017	CR-04	43	24	17	10	7	0	0	67	17	42
2014	CR	36	23	22	10	6	0	1	61	17	77
2014	CR-04	38	23	19	13	6	0	2	62	19	53
2014	CR-05	35	25	25	5	10	0	0	60	15	20

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	23	18	4	4	7	2	73	8	57
2020	CR-04	49	26	14	6	0	3	3	79	6	35
2019	CR	45	22	12	5	5	9	3	75	12	78
2019	CR-04	43	22	12	6	6	10	2	73	13	51
2018	CR	42	27	12	8	5	7	0	73	14	60
2018	CR-04	43	23	14	9	9	3	0	68	18	35
2018	CR-05	38	29	10	10	0	14	0	78	11	21
2017	CR	28	33	16	5	9	7	2	67	16	64
2017	CR-04	36	36	12	5	5	7	0	77	10	42
2014	CR	18	38	21	12	8	4	0	58	20	77
2014	CR-04	21	40	15	13	8	4	0	63	22	53
2014	CR-05	15	40	25	10	10	0	0	55	20	20

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	20	23	9	7	5	2	58	17	56
2020	CR-04	38	24	26	3	6	0	3	64	9	34
2019	CR	45	26	14	5	5	4	1	74	11	78
2019	CR-04	43	27	14	6	6	2	2	73	12	51
2018	CR	39	32	7	8	8	5	0	75	18	59
2018	CR-04	38	32	6	12	12	0	0	71	24	34
2018	CR-05	38	33	5	5	5	14	0	83	11	21
2017	CR	27	25	17	6	17	6	2	56	25	64
2017	CR-04	36	26	12	7	12	5	2	67	21	42
2014	CR	21	31	23	10	12	1	1	53	23	77
2014	CR-04	25	32	23	8	11	0	2	58	19	53
2014	CR-05	15	30	25	15	15	0	0	45	30	20

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	26	25	28	5	9	5	2	55	15	57
2020	CR-04	34	26	29	0	6	3	3	64	6	35
2019	CR	33	27	14	11	5	9	1	66	18	79
2019	CR-04	29	27	15	13	6	8	2	62	21	52
2018	CR	31	29	20	5	8	7	0	64	15	59
2018	CR-04	26	26	24	6	12	6	0	56	19	34
2018	CR-05	38	29	14	5	5	10	0	74	11	21
2017	CR	17	28	20	6	17	11	0	51	26	64
2017	CR-04	26	29	14	7	14	10	0	61	24	42
2014	CR	17	27	25	16	12	4	0	46	28	77
2014	CR-04	23	28	23	13	11	2	0	52	25	53
2014	CR-05	5	25	30	20	15	5	0	32	37	20

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	26	26	23	2	16	5	2	57	19	57
2020	CR-04	34	23	26	0	14	3	0	59	15	35
2019	CR	36	31	14	9	5	5	0	70	15	78
2019	CR-04	35	29	14	10	6	6	0	69	17	51
2018	CR	28	37	15	3	12	5	0	68	16	60
2018	CR-04	20	43	20	3	11	3	0	65	15	35
2018	CR-05	38	29	5	5	14	10	0	74	21	21
2017	CR	19	36	14	8	17	6	0	58	27	64
2017	CR-04	29	36	12	10	12	2	0	66	22	42
2014	CR	21	25	21	16	14	3	0	47	31	76
2014	CR-04	29	23	21	13	13	0	0	52	27	52
2014	CR-05	5	35	20	20	20	0	0	40	40	20

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	65	23	5	2	0	5	0	93	2	57
2020	CR-04	66	20	6	3	0	6	0	91	3	35
2019	CR	59	11	11	6	3	5	4	78	10	79
2019	CR-04	58	10	13	8	2	6	4	74	11	52

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	34	23	5	0	4	0	70	6	56
2020	CR-04	35	35	21	3	0	6	0	75	3	34
2019	CR	44	32	13	6	3	0	1	78	9	77
2019	CR-04	47	33	12	6	0	0	2	82	6	51
2018	CR	30	40	17	3	7	2	2	72	10	60
2018	CR-04	29	34	23	0	11	3	0	65	12	35
2018	CR-05	29	52	5	10	0	0	5	85	10	21
2017	CR	33	42	9	6	6	3	0	77	13	64
2017	CR-04	40	40	7	7	5	0	0	81	12	42
2014	CR	19	40	25	6	8	1	0	61	14	77
2014	CR-04	26	42	15	6	9	2	0	69	15	53
2014	CR-05	5	40	40	10	5	0	0	45	15	20

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	23	21	11	7	7	2	58	19	57
2020	CR-04	40	26	11	6	9	9	0	72	16	35
2019	CR	27	37	14	8	3	9	3	72	12	78
2019	CR-04	29	41	14	6	2	4	4	77	9	51

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	23	20	11	7	5	0	60	19	56
2020	CR-04	41	21	21	6	6	6	0	66	13	34
2019	CR	41	33	8	9	4	3	3	78	14	78
2019	CR-04	39	35	12	10	2	2	0	76	12	51
2018	CR	38	35	15	5	3	0	3	76	9	60
2018	CR-04	40	34	11	9	3	0	3	76	12	35
2018	CR-05	33	43	14	0	5	0	5	80	5	21
2017	CR	30	32	18	8	5	6	2	67	14	63
2017	CR-04	36	33	17	5	5	5	0	73	10	42
2014	CR	29	34	13	12	6	5	1	67	19	77
2014	CR-04	32	34	9	11	8	4	2	70	20	53
2014	CR-05	25	30	20	15	5	5	0	58	21	20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	32	19	11	5	4	0	64	16	57
2020	CR-04	34	23	23	11	3	6	0	61	15	35
2019	CR	40	32	14	5	5	3	0	75	11	77
2019	CR-04	37	41	6	6	6	4	0	82	12	51
2018	CR	37	37	10	8	3	2	3	77	12	60
2018	CR-04	37	31	9	11	6	3	3	73	18	35
2018	CR-05	33	48	10	5	0	0	5	85	5	21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	26	12	21	14	12	14	0	45	31	57
2020	CR-04	34	9	26	9	6	17	0	52	17	35
2019	CR	26	22	13	14	9	13	4	57	28	78
2019	CR-04	27	25	12	14	10	10	2	60	27	51
2018	CR	32	18	18	7	12	8	5	58	21	60
2018	CR-04	37	17	17	11	9	6	3	59	22	35
2018	CR-05	19	24	14	0	19	14	10	56	25	21
2017	CR	15	30	9	9	16	19	2	57	32	64
2017	CR-04	21	26	12	7	10	21	2	63	22	42
2014	CR	21	17	21	19	16	5	1	40	38	77
2014	CR-04	25	19	17	19	15	4	2	46	36	53
2014	CR-05	15	10	30	20	20	5	0	26	42	20

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	28	23	28	7	4	9	2	57	12	57
2020	CR-04	37	20	29	6	0	9	0	63	6	35
2019	CR	37	31	10	13	4	4	1	72	18	78
2019	CR-04	37	31	8	14	4	4	2	73	19	51
2018	CR	30	25	23	7	8	5	2	59	16	60
2018	CR-04	31	23	26	3	11	6	0	58	15	35
2018	CR-05	29	24	19	14	5	5	5	58	21	21
2017	CR	25	31	22	8	11	3	0	58	19	64
2017	CR-04	29	33	17	7	12	2	0	63	20	42
2014	CR	22	12	25	14	23	3	1	35	39	77
2014	CR-04	26	11	23	11	23	4	2	40	36	53
2014	CR-05	15	5	30	25	25	0	0	20	50	20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	21	21	23	14	14	4	4	45	30	57
2020	CR-04	31	20	17	14	9	3	6	56	25	35
2019	CR	28	23	13	8	14	9	5	60	25	78
2019	CR-04	29	29	12	8	10	8	4	67	20	51
2018	CR	33	18	15	12	15	7	0	55	29	60
2018	CR-04	34	20	14	9	17	6	0	58	27	35
2018	CR-05	38	14	10	19	10	10	0	58	32	21
2017	CR	17	22	20	13	24	5	0	41	38	64
2017	CR-04	21	21	17	12	21	7	0	46	36	42
2014	CR	19	10	13	16	35	3	4	32	54	77
2014	CR-04	26	4	11	13	40	2	4	32	56	53
2014	CR-05	5	25	15	25	25	5	0	32	53	20

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	18	12	4	4	4	9	78	8	57
2020	CR-04	57	20	9	6	0	0	9	84	6	35
2019	CR	58	17	9	4	1	3	9	84	6	78
2019	CR-04	65	16	6	4	2	2	6	87	6	51

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	48	25	9	0	4	2	13	85	4	56
2020	CR-04	50	24	12	0	0	0	15	86	0	34
2019	CR	56	14	10	4	3	3	10	81	7	78
2019	CR-04	57	16	10	6	2	2	8	80	9	51

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	69	9	7	0	4	4	7	88	4	55
2020	CR-04	79	6	3	0	0	3	9	97	0	34
2019	CR	63	9	3	5	4	6	10	86	11	78
2019	CR-04	65	8	4	6	4	6	8	84	11	51

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	57	18	7	0	2	7	9	89	2	56
2020	CR-04	65	18	3	0	0	6	9	97	0	34
2019	CR	68	4	5	3	3	5	13	88	6	79
2019	CR-04	69	4	4	2	4	8	10	88	7	52

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	25	30	27	5	4	9	0	61	10	56
2020	CR-04	31	23	29	6	0	11	0	61	6	35
2019	CR	26	36	18	5	8	5	1	67	14	77
2019	CR-04	26	32	20	6	8	6	2	63	15	50
2018	CR	38	25	20	7	7	3	0	66	14	60
2018	CR-04	40	23	23	6	9	0	0	63	14	35
2018	CR-05	33	33	10	10	5	10	0	74	16	21
2017	CR	17	29	27	5	13	10	0	51	19	63
2017	CR-04	22	29	27	5	7	10	0	57	14	41

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	25	20	5	2	7	2	71	8	56
2020	CR-04	51	20	17	6	0	6	0	76	6	35
2019	CR	49	32	8	5	4	3	0	83	9	78
2019	CR-04	51	29	4	6	6	4	0	84	12	51
2018	CR	48	32	12	5	0	2	2	83	5	60
2018	CR-04	49	31	9	6	0	3	3	85	6	35
2018	CR-05	48	33	14	5	0	0	0	81	5	21
2017	CR	31	36	13	6	6	8	0	73	14	64
2017	CR-04	38	31	12	5	7	7	0	74	13	42
2014	CR	35	39	16	4	5	1	0	75	9	77
2014	CR-04	42	34	11	4	8	2	0	77	12	53
2014	CR-05	20	55	20	5	0	0	0	75	5	20

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	36	11	4	2	13	2	81	6	56
2020	CR-04	37	34	11	6	0	11	0	81	6	35
2019	CR	53	23	8	8	4	3	1	80	12	77
2019	CR-04	60	24	6	4	4	2	0	86	8	50
2018	CR	53	29	7	5	3	2	2	84	9	59
2018	CR-04	53	29	6	6	3	0	3	85	9	34
2018	CR-05	48	29	10	5	5	5	0	80	10	21
2017	CR	36	31	20	5	2	6	0	72	7	64
2017	CR-04	40	29	19	5	0	7	0	74	5	42
2014	CR	35	38	12	4	8	4	0	76	12	77
2014	CR-04	40	36	9	4	9	2	0	77	13	53
2014	CR-05	25	45	15	5	5	5	0	74	11	20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	32	18	2	4	5	2	75	6	57
2020	CR-04	43	26	23	3	0	6	0	73	3	35

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	32	11	4	5	7	2	79	10	57
2020	CR-04	46	40	11	0	0	3	0	88	0	35

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	35	7	5	4	0	84	9	57
2020	CR-04	60	29	6	6	0	0	89	6	35
2019	CR	63	22	9	3	3	1	86	5	78
2019	CR-04	61	25	8	2	4	0	86	6	51
2018	CR	53	30	5	8	3	0	83	12	60
2018	CR-04	54	26	6	9	6	0	80	14	35
2018	CR-05	48	43	0	10	0	0	90	10	21
2017	CR	40	39	9	3	6	2	81	10	64
2017	CR-04	50	33	7	2	7	0	83	10	42
2014	CR	41	36	10	5	8	0	77	13	78
2014	CR-04	47	32	6	6	9	0	79	15	53
2014	CR-05	24	52	19	0	5	0	76	5	21

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	30	18	7	7	0	0	68	14	57
2020	CR-04	46	29	17	9	0	0	0	74	9	35
2019	CR	53	22	12	5	7	0	1	76	12	76
2019	CR-04	53	24	12	2	8	0	0	78	10	49
2018	CR	47	23	12	10	8	0	0	70	18	60
2018	CR-04	43	23	14	9	11	0	0	66	20	35
2018	CR-05	48	24	10	14	5	0	0	71	19	21
2017	CR	19	38	16	11	13	3	0	59	25	63
2017	CR-04	24	37	17	7	12	2	0	63	20	41
2014	CR	33	26	21	6	14	0	0	59	21	78
2014	CR-04	36	23	15	6	21	0	0	58	26	53
2014	CR-05	29	38	29	5	0	0	0	67	5	21

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	29	25	9	4	0	63	13	56
2020	CR-04	38	29	24	9	0	0	68	9	34
2019	CR	49	26	12	6	6	1	75	13	78
2019	CR-04	55	22	14	2	8	0	76	10	51
2018	CR	48	22	15	7	8	0	70	15	60
2018	CR-04	49	20	14	6	11	0	69	17	35
2018	CR-05	43	24	19	10	5	0	67	14	21
2017	CR	26	39	13	11	11	0	65	22	64
2017	CR-04	29	38	17	10	7	0	67	17	42
2014	CR	32	27	15	13	13	0	59	26	78
2014	CR-04	34	25	11	13	17	0	58	30	53
2014	CR-05	29	33	24	10	5	0	62	14	21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	19	21	12	9	4	0	56	22	57
2020	CR-04	40	23	17	11	6	3	0	65	18	35
2019	CR	41	15	19	8	12	4	1	59	20	78
2019	CR-04	47	14	20	8	10	2	0	62	18	51
2018	CR	35	27	17	7	13	2	0	63	20	60
2018	CR-04	34	29	17	9	11	0	0	63	20	35
2018	CR-05	33	19	19	5	19	5	0	55	25	21
2017	CR	22	27	19	9	16	6	2	52	27	64
2017	CR-04	26	21	26	7	12	7	0	51	21	42
2014	CR	35	18	17	10	17	3	1	55	28	78
2014	CR-04	38	17	9	8	25	2	2	57	33	53
2014	CR-05	29	14	38	14	0	5	0	45	15	21

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CR	21	46	33	57
2020	CR-04	20	43	37	35
2019	CR	29	33	38	79
2019	CR-04	23	31	46	52
2018	CR	35	38	27	60
2018	CR-04	31	46	23	35
2018	CR-05	48	24	29	21
2017	CR	39	31	31	65
2017	CR-04	42	26	33	43
2014	CR	32	38	29	78
2014	CR-04	38	34	28	53
2014	CR-05	19	48	33	21

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CR	8	17	75	0	0	0	12
2019	CR	4	35	35	9	9	9	23
2019	CR-04	8	50	25	8	0	8	12
2018	CR	5	14	38	5	29	10	21
2018	CR-04	9	0	45	9	36	0	11
2018	CR-05	0	30	30	0	20	20	10
2017	CR	20	24	44	4	4	4	25
2017	CR-04	17	33	33	6	6	6	18
2014	CR	16	28	36	8	9999	12	25
2014	CR-04	15	25	35	10	9999	15	20

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	14	86	57
2019	CR	13	87	79
2019	CR-04	12	88	52
2018	CR	13	87	60

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	50	50	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	10

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	50	50	10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	50	50	10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	50	50	10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	23	14	16	9	5	23	11	55	21	57
2020	CR-04	31	14	14	9	3	23	6	64	16	35
2019	CR	24	16	15	5	8	20	11	59	19	79
2019	CR-04	25	17	17	6	10	17	8	56	21	52
2018	CR	28	20	17	5	7	15	8	63	15	60
2018	CR-04	20	23	20	6	9	11	11	56	19	35
2018	CR-05	33	14	14	5	5	24	5	67	13	21
2017	CR	9	17	19	9	11	28	6	40	31	64
2017	CR-04	12	19	19	7	10	26	7	46	25	42
2014	CR	21	18	22	8	5	23	3	53	18	77
2014	CR-04	25	17	21	6	8	23	2	55	18	53
2014	CR-05	15	25	25	10	0	20	5	53	13	20

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	25	12	5	9	12	2	69	16	57
2020	CR-04	43	26	11	3	9	9	0	75	13	35
2019	CR	38	27	14	8	6	5	3	70	15	79
2019	CR-04	35	29	17	6	8	4	2	67	14	52
2018	CR	41	24	15	5	7	8	0	70	13	59
2018	CR-04	35	26	12	3	12	12	0	70	17	34
2018	CR-05	43	19	24	10	0	5	0	65	10	21
2017	CR	25	27	18	5	11	14	0	61	19	63
2017	CR-04	32	27	15	2	12	12	0	67	17	41
2014	CR	23	36	16	9	4	10	1	68	15	77
2014	CR-04	28	38	9	6	6	11	2	76	13	53
2014	CR-05	15	30	30	15	0	10	0	50	17	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	79
2018	CR	10	90	60
2018	CR-04	14	86	35
2018	CR-05	0	100	21

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	26	11	18	4	4	30	9	60	11	57
2020	CR-04	34	11	17	6	0	26	6	67	8	35
2019	CR	24	22	13	3	5	24	10	69	12	79
2019	CR-04	27	23	13	2	6	23	6	70	11	52
2018	CR	29	15	19	5	5	20	7	60	14	59
2018	CR-04	26	12	24	6	9	15	9	50	19	34
2018	CR-05	29	14	14	5	0	33	5	69	8	21
2017	CR	19	17	17	2	3	34	8	62	8	64
2017	CR-04	24	17	17	2	5	29	7	63	11	42
2014	CR	16	21	21	5	4	29	5	55	14	77
2014	CR-04	21	23	13	6	4	26	8	66	14	53
2014	CR-05	5	15	40	5	5	30	0	29	14	20

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	18	21	5	4	16	2	64	11	57
2020	CR-04	40	20	23	6	0	11	0	68	6	35
2019	CR	42	28	11	4	5	9	1	77	10	79
2019	CR-04	42	27	12	2	6	12	0	78	9	52
2018	CR	38	25	17	5	5	10	0	70	11	60
2018	CR-04	34	29	17	3	9	9	0	69	13	35
2018	CR-05	38	19	19	10	0	14	0	67	11	21
2017	CR	25	27	19	2	6	19	2	66	10	63
2017	CR-04	32	27	15	2	7	15	2	71	12	41
2014	CR	23	30	17	5	4	18	3	67	11	77
2014	CR-04	32	32	8	4	4	17	4	81	10	53
2014	CR-05	5	20	45	5	5	20	0	31	13	20

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	19	18	30	16	16	0	2	38	32	57
2020	CR-04	17	17	31	23	11	0	0	34	34	35

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	29	16	2	9	4	0	72	11	56
2020	CR-04	35	32	21	0	9	3	0	70	9	34
2019	CR	38	21	18	8	13	0	3	61	21	78
2019	CR-04	33	25	16	6	16	0	4	61	22	51
2018	CR	32	34	12	10	10	2	0	67	21	59
2018	CR-04	31	31	9	14	14	0	0	63	29	35
2018	CR-05	38	43	19	0	0	0	0	81	0	21
2017	CR	37	22	14	6	16	0	5	62	23	63
2017	CR-04	39	20	20	2	15	0	5	62	18	41

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	27	18	11	7	0	0	64	18	56
2020	CR-04	41	29	15	9	6	0	0	71	15	34
2019	CR	36	27	24	3	5	1	4	66	8	78
2019	CR-04	39	29	22	0	4	0	6	73	4	51
2018	CR	38	21	28	9	3	2	0	60	12	58
2018	CR-04	41	24	32	3	0	0	0	65	3	34
2018	CR-05	38	14	19	19	10	0	0	52	29	21
2017	CR	28	25	14	27	5	0	2	54	32	64
2017	CR-04	31	33	14	17	2	0	2	66	20	42

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	22	16	0	7	0	4	75	8	55
2020	CR-04	59	18	12	0	6	0	6	81	6	34
2019	CR	55	22	10	3	3	1	6	83	6	77
2019	CR-04	56	24	10	0	2	0	8	87	2	50
2018	CR	39	33	16	5	4	2	2	75	9	57
2018	CR-04	44	32	18	3	3	0	0	76	6	34
2018	CR-05	35	30	15	10	5	0	5	68	16	20
2017	CR	36	18	22	10	6	0	8	58	17	63
2017	CR-04	39	20	17	10	7	0	7	63	18	41

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	25	13	13	11	2	0	64	24	56
2020	CR-04	44	24	9	12	9	3	0	70	21	34
2019	CR	32	32	15	6	9	1	5	68	16	79
2019	CR-04	31	35	15	4	8	0	8	71	13	52
2018	CR	19	29	22	17	12	2	0	48	29	59
2018	CR-04	18	32	21	15	15	0	0	50	29	34
2018	CR-05	24	24	24	24	5	0	0	48	29	21
2017	CR	14	13	19	22	26	0	6	28	51	64
2017	CR-04	17	17	21	21	21	0	2	34	44	42

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	67	16	9	0	2	0	5	88	2	55
2020	CR-04	73	12	6	0	3	0	6	90	3	33
2019	CR	68	13	6	1	0	1	10	91	1	78
2019	CR-04	67	14	6	2	0	0	12	91	2	51
2018	CR	56	23	5	0	4	4	9	90	4	57
2018	CR-04	61	24	6	0	0	3	6	93	0	33
2018	CR-05	57	14	5	0	10	0	14	83	11	21
2017	CR	47	20	2	3	0	3	25	93	4	64
2017	CR-04	45	19	0	2	0	5	29	96	4	42

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	29	16	11	5	2	0	67	16	56
2020	CR-04	44	24	15	9	6	3	0	70	15	34
2019	CR	53	23	10	8	1	0	5	80	9	78
2019	CR-04	55	24	8	10	0	0	4	82	10	51
2018	CR	47	26	16	5	5	2	0	74	11	58
2018	CR-04	42	36	15	0	6	0	0	79	6	33
2018	CR-05	57	14	14	10	5	0	0	71	14	21
2017	CR	31	31	20	11	3	0	3	65	15	64
2017	CR-04	31	36	17	12	5	0	0	67	17	42

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	23	20	7	7	0	5	64	15	56
2020	CR-04	41	24	21	3	9	0	3	67	12	34

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	26	19	5	7	4	4	66	13	57
2020	CR-04	40	34	11	3	9	3	0	76	12	35
2019	CR	51	19	13	8	3	3	5	75	11	79
2019	CR-04	48	23	10	10	2	2	6	77	13	52
2018	CR	38	35	13	2	3	5	3	80	5	60
2018	CR-04	46	29	17	0	6	3	0	76	6	35
2018	CR-05	33	38	10	5	0	10	5	83	6	21
2017	CR	22	33	17	14	2	0	13	62	18	64
2017	CR-04	24	29	26	10	0	0	12	59	11	42

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	27	24	4	4	2	2	68	8	55
2020	CR-04	44	29	18	3	3	3	0	76	6	34
2019	CR	40	35	12	6	4	1	3	77	11	78
2019	CR-04	39	35	12	6	4	0	4	78	10	51
2018	CR	33	38	13	8	3	2	2	74	12	60
2018	CR-04	40	37	9	9	6	0	0	77	14	35
2018	CR-05	29	33	24	10	0	5	0	65	10	21
2017	CR	33	30	19	6	5	0	8	68	12	64
2017	CR-04	33	24	24	7	2	0	10	63	11	42

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	32	19	7	4	4	0	69	11	57
2020	CR-04	40	34	11	6	3	6	0	79	9	35
2019	CR	45	29	17	3	4	0	3	76	7	78
2019	CR-04	49	27	16	2	2	0	4	80	4	51
2018	CR	38	30	15	8	2	2	5	73	11	60
2018	CR-04	49	29	11	9	3	0	0	77	11	35
2018	CR-05	29	29	19	10	0	5	10	67	11	21
2017	CR	42	19	13	13	6	2	6	66	20	64
2017	CR-04	50	17	14	12	2	0	5	70	15	42

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	18	20	4	5	2	2	70	9	55
2020	CR-04	61	15	15	3	3	3	0	78	6	33
2019	CR	52	18	14	5	8	0	3	72	13	77
2019	CR-04	52	18	14	6	8	0	2	71	14	50

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	26	25	5	7	2	0	63	13	57
2020	CR-04	43	26	20	6	3	3	0	71	9	35

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	32	18	4	7	5	0	70	11	56
2020	CR-04	40	34	9	6	3	9	0	81	9	35
2019	CR	52	27	12	5	0	0	4	82	5	77
2019	CR-04	54	26	10	4	0	0	6	85	4	50
2018	CR	44	27	14	8	0	2	5	76	9	59
2018	CR-04	50	29	15	3	0	0	3	82	3	34
2018	CR-05	43	19	10	19	0	5	5	68	21	21
2017	CR	47	23	17	3	2	2	6	76	5	64
2017	CR-04	52	24	17	2	0	0	5	80	3	42

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	14	26	2	5	0	4	65	7	57
2020	CR-04	54	17	17	3	6	0	3	74	9	35
2019	CR	56	22	10	6	1	0	4	81	8	78
2019	CR-04	55	22	10	6	2	0	6	81	8	51
2018	CR	51	24	5	10	3	3	3	80	15	59
2018	CR-04	51	29	9	6	3	3	0	82	9	35
2018	CR-05	50	15	0	20	5	5	5	72	28	20
2017	CR	56	22	16	3	0	0	3	81	3	64
2017	CR-04	60	19	14	2	0	0	5	83	3	42

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	19	21	5	5	0	2	68	11	57
2020	CR-04	49	23	20	3	6	0	0	71	9	35

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	56	19	12	4	5	2	2	78	9	57
2020	CR-04	63	20	9	3	3	3	0	85	6	35
2019	CR	71	12	4	0	5	1	6	90	6	77
2019	CR-04	70	12	4	0	6	0	8	89	7	50
2018	CR	65	17	5	0	3	0	10	91	4	60
2018	CR-04	71	20	3	0	0	0	6	97	0	35
2018	CR-05	57	10	10	0	10	0	14	78	11	21

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	60	9	9	4	7	7	5	78	12	57
2020	CR-04	71	6	3	6	9	6	0	82	15	35
2019	CR	69	5	9	4	5	1	6	81	10	78
2019	CR-04	69	4	8	4	8	0	8	79	13	52
2018	CR	63	10	7	3	8	0	8	80	13	60
2018	CR-04	71	9	3	3	11	0	3	82	15	35
2018	CR-05	57	10	10	5	5	0	14	78	11	21
2017	CR	62	13	6	6	3	0	9	83	10	64
2017	CR-04	69	12	5	7	2	0	5	85	10	42

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	19	16	5	11	4	4	66	17	57
2020	CR-04	46	23	11	6	11	3	0	71	18	35
2019	CR	56	18	14	5	1	0	5	78	7	77
2019	CR-04	50	19	15	6	2	0	8	75	8	52
2018	CR	47	27	12	7	3	0	3	77	11	59
2018	CR-04	47	29	9	9	3	0	3	79	12	34
2018	CR-05	43	29	14	5	5	0	5	75	10	21
2017	CR	40	28	8	11	6	0	6	73	18	64
2017	CR-04	43	38	10	2	5	0	2	83	7	42

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	64	11	14	4	7	0	0	75	11	56
2020	CR-04	74	11	6	3	6	0	0	86	9	35
2019	CR	62	14	5	4	9	0	5	81	14	77
2019	CR-04	65	12	4	6	8	0	6	82	14	52
2018	CR	59	22	5	5	7	0	2	82	12	58
2018	CR-04	65	21	0	6	9	0	0	85	15	34
2018	CR-05	48	24	14	5	5	0	5	75	10	21
2017	CR	59	20	3	9	3	2	3	84	13	64
2017	CR-04	67	21	2	5	2	0	2	90	7	42

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	55	0	11	0	2	32	82	3	56
2020	CR-04	62	0	6	0	3	29	88	4	34
2019	CR	61	9	1	1	1	26	95	4	77
2019	CR-04	62	8	2	2	2	25	92	5	52
2018	CR	68	2	3	5	0	22	89	7	59
2018	CR-04	66	0	6	6	0	23	85	7	35
2018	CR-05	67	5	0	5	0	24	94	6	21
2017	CR	47	9	5	2	0	38	90	3	64
2017	CR-04	52	12	5	0	0	31	93	0	42

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	70	12	7	2	2	0	7	89	4	57
2020	CR-04	77	9	6	0	3	0	6	91	3	35
2019	CR	73	15	3	0	0	1	8	97	0	78
2019	CR-04	77	12	2	0	0	2	8	98	0	52
2018	CR	62	18	8	2	0	0	10	89	2	60
2018	CR-04	66	17	9	3	0	0	6	88	3	35
2018	CR-05	57	14	10	0	0	0	19	88	0	21
2017	CR	68	14	5	5	2	0	6	88	7	63
2017	CR-04	66	20	5	5	0	0	5	90	5	41

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	61	14	12	0	7	0	5	80	7	57
2020	CR-04	66	11	11	0	9	0	3	79	9	35
2019	CR	72	13	4	1	1	1	8	93	3	78
2019	CR-04	81	6	4	0	0	0	10	96	0	52
2018	CR	58	10	5	10	14	0	3	70	25	59
2018	CR-04	71	3	3	6	17	0	0	74	23	35
2018	CR-05	33	24	10	19	5	0	10	63	26	21
2017	CR	58	13	6	5	9	3	6	77	16	64
2017	CR-04	64	7	5	5	12	2	5	77	18	42

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	23	14	9	7	4	69	16	57
2020	CR-04	49	23	9	11	6	3	74	18	35
2019	CR	60	21	9	3	3	5	85	5	78
2019	CR-04	62	15	12	2	2	8	83	4	52
2018	CR	53	25	14	2	3	3	81	5	59
2018	CR-04	59	21	18	0	3	0	79	3	34
2018	CR-05	48	24	10	5	5	10	79	11	21
2017	CR	53	25	16	3	0	3	81	3	64
2017	CR-04	60	24	14	2	0	0	83	2	42

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	26	23	9	7	0	0	61	16	57
2020	CR-04	37	23	20	11	9	0	0	60	20	35

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	25	32	30	9	5	0	0	56	14	57
2020	CR-04	29	26	34	6	6	0	0	54	11	35
2019	CR	28	37	28	4	3	1	0	65	6	79
2019	CR-04	29	37	29	2	2	2	0	67	4	52
2018	CR	25	32	31	8	3	0	0	58	12	59
2018	CR-04	26	35	26	12	0	0	0	62	12	34
2018	CR-05	29	19	38	5	10	0	0	48	14	21
2017	CR	17	33	40	6	2	0	2	51	8	64
2017	CR-04	24	40	26	7	0	0	2	66	7	42

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	9	14	41	14	21	0	0	36	23	56
2020	CR-04	6	14	43	14	23	0	0	37	20	35
2019	CR	4	15	26	29	24	0	1	55	19	78
2019	CR-04	2	10	29	33	25	0	2	59	12	52
2018	CR	7	19	29	19	26	0	0	45	26	58
2018	CR-04	6	21	27	21	24	0	0	45	27	33
2018	CR-05	10	19	24	14	33	0	0	48	29	21
2017	CR	3	9	38	33	14	2	2	48	13	64
2017	CR-04	2	5	38	33	19	2	0	54	7	42

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	28	25	4	4	0	0	68	7	57
2020	CR-04	43	23	26	6	3	0	0	66	9	35
2019	CR	42	27	20	3	5	4	0	71	8	79
2019	CR-04	42	25	19	4	6	4	0	70	10	52
2018	CR	35	40	12	5	5	2	2	78	10	60
2018	CR-04	37	34	14	6	9	0	0	71	14	35
2018	CR-05	29	52	5	5	0	5	5	89	5	21
2017	CR	22	35	25	8	3	6	0	61	12	63
2017	CR-04	27	37	24	10	0	2	0	65	10	41

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	20	23	14	2	5	0	58	17	56
2020	CR-04	38	15	24	21	0	3	0	55	21	34

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	20	18	7	11	11	0	60	20	56
2020	CR-04	41	21	18	6	9	6	0	66	16	34

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	23	16	2	2	13	4	77	4	56
2020	CR-04	47	18	18	3	0	15	0	76	3	34

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	28	18	9	4	9	0	67	13	57
2020	CR-04	40	29	20	6	0	6	0	73	6	35
2019	CR	43	29	10	11	6	0	0	72	18	79
2019	CR-04	40	33	10	12	6	0	0	73	17	52
2018	CR	33	28	18	10	8	2	0	63	19	60
2018	CR-04	29	29	20	14	9	0	0	57	23	35
2018	CR-05	38	29	14	5	10	5	0	70	15	21
2017	CR	11	44	17	16	6	5	2	58	23	64
2017	CR-04	17	40	17	19	2	5	0	60	23	42

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	39	18	9	2	0	0	72	11	57
2020	CR-04	37	34	20	9	0	0	0	71	9	35

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	37	23	5	5	0	0	67	11	57
2020	CR-04	34	29	26	9	3	0	0	63	11	35

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	37	20	9	4	0	0	67	13	54
2020	CR-04	35	35	21	6	3	0	0	71	9	34

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	28	16	2	5	5	2	75	8	57
2020	CR-04	46	29	11	0	6	6	3	81	6	35

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	63	26	7	0	0	4	0	93	0	57
2020	CR-04	66	23	6	0	0	6	0	94	0	35

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	35	9	5	4	4	0	81	9	55
2020	CR-04	46	37	9	3	3	3	0	85	6	35

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	28	12	9	2	4	2	76	11	57
2020	CR-04	54	29	9	9	0	0	0	83	9	35

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	32	28	18	12	9	2	0	61	21	57
2020	CR-04	34	26	17	11	11	0	0	60	23	35

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	11	89	56
2020	CR-04	9	91	34

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	14	86	56
2020	CR-04	15	85	34
2019	CR	18	82	79
2019	CR-04	21	79	52
2017	CR	10	90	63
2017	CR-04	12	88	42
2014	CR	26	74	77
2014	CR-04	17	83	52
2014	CR-05	43	57	21

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	71	29	14
2014	CR	95	5	19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	CR	30	40	20	10	0	0	0	70	10	10
2014	CR	61	28	11	0	0	0	0	89	0	18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	53	19	16	2	4	4	4	77	6	57
2020	CR-04	57	17	20	0	0	6	0	79	0	35

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	14	67	19	0	83	17	57
2020	CR-04	20	51	29	0	72	28	35

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	54	9	5	4	5	7	16	82	11	57
2020	CR-04	54	6	9	0	9	9	14	78	11	35
2019	CR	62	9	4	5	9	1	10	80	16	78
2019	CR-04	65	10	0	6	14	2	4	79	21	51
2018	CR	37	18	8	8	8	7	13	69	21	60
2018	CR-04	40	14	11	6	11	3	14	66	21	35
2018	CR-05	33	24	0	14	5	10	14	75	25	21

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Courts Administration Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues