2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 43 5 12 3 0 0 80 15 74
2020 Not a person with a disability 43 44 3 7 2 0 0 87 9 913

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 83 14 1 2 0 0 0 97 2 74
2020 Not a person with a disability 81 15 1 1 1 0 0 97 2 909

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 35 9 6 4 0 0 80 11 74
2020 Not a person with a disability 40 36 11 10 3 0 0 77 13 913
2019 Person with a disability 23 35 9 18 14 0 0 58 32 46
2019 Not a person with a disability 40 33 7 12 8 0 0 73 20 765
2017 Person with a disability 57 18 0 17 8 0 0 75 25 41
2017 Not a person with a disability 42 38 4 10 4 0 0 81 15 635
2014 Person with a disability 37 29 6 21 8 0 0 65 29 41
2014 Not a person with a disability 45 32 7 10 6 0 0 77 16 653

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 36 7 15 5 0 0 74 20 74
2020 Not a person with a disability 35 43 10 9 3 0 0 77 12 906
2019 Person with a disability 33 28 10 24 3 0 3 62 27 46
2019 Not a person with a disability 34 37 10 13 5 0 1 71 18 760
2018 Person with a disability 33 36 10 14 7 0 0 69 21 49
2018 Not a person with a disability 31 43 8 14 3 0 0 74 17 643
2017 Person with a disability 39 34 6 8 13 0 0 73 21 41
2017 Not a person with a disability 33 43 11 10 3 0 1 76 13 634
2014 Person with a disability 34 35 11 8 12 0 0 69 20 41
2014 Not a person with a disability 32 40 13 11 4 0 0 72 15 654

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 36 9 11 6 0 0 74 17 74
2020 Not a person with a disability 42 36 10 9 2 0 1 79 11 902
2019 Person with a disability 27 32 21 13 7 0 0 59 20 45
2019 Not a person with a disability 44 35 10 7 2 1 0 80 9 758
2017 Person with a disability 55 21 12 7 5 0 0 76 13 40
2017 Not a person with a disability 43 40 9 7 1 0 0 83 8 631
2014 Person with a disability 42 25 8 17 7 0 2 68 24 41
2014 Not a person with a disability 43 38 10 7 2 0 0 81 8 654

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 34 10 17 11 0 0 63 28 74
2020 Not a person with a disability 39 30 11 11 7 1 1 70 18 908
2019 Person with a disability 32 21 25 11 11 0 0 53 22 45
2019 Not a person with a disability 42 31 11 10 5 0 0 73 15 767
2018 Person with a disability 37 31 16 4 9 0 2 70 14 49
2018 Not a person with a disability 43 30 13 8 5 1 1 73 14 638
2017 Person with a disability 37 29 11 9 5 0 8 72 16 40
2017 Not a person with a disability 40 35 9 9 5 0 1 76 14 631
2014 Person with a disability 41 26 7 11 15 0 0 67 26 41
2014 Not a person with a disability 40 30 12 10 6 0 2 72 16 654

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 38 12 3 3 0 0 82 6 74
2020 Not a person with a disability 42 37 11 7 3 0 0 79 10 910
2019 Person with a disability 37 40 19 4 0 0 0 77 4 45
2019 Not a person with a disability 44 35 11 5 4 0 0 79 9 766
2018 Person with a disability 54 31 10 2 3 0 0 85 5 47
2018 Not a person with a disability 44 37 10 6 3 0 0 82 9 642
2017 Person with a disability 50 40 4 3 3 0 0 90 6 40
2017 Not a person with a disability 40 43 8 6 3 0 0 83 8 632
2014 Person with a disability 39 34 17 4 6 0 0 73 10 41
2014 Not a person with a disability 37 43 11 7 3 0 0 80 10 655

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 37 9 19 9 0 1 62 28 74
2020 Not a person with a disability 31 36 15 10 8 0 0 67 18 912
2019 Person with a disability 19 29 6 30 15 0 0 48 46 46
2019 Not a person with a disability 27 37 13 13 9 1 0 65 22 764
2018 Person with a disability 21 20 27 10 22 0 0 41 32 49
2018 Not a person with a disability 28 34 15 12 10 1 0 62 22 640
2017 Person with a disability 23 25 13 11 28 0 0 47 39 40
2017 Not a person with a disability 28 36 10 15 10 0 0 65 25 633
2014 Person with a disability 24 31 13 15 16 0 0 56 32 41
2014 Not a person with a disability 24 37 16 13 9 0 0 62 22 655

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 35 13 11 6 0 0 70 17 73
2020 Not a person with a disability 36 43 10 9 3 0 0 79 12 908
2019 Person with a disability 30 31 13 21 5 0 0 61 26 44
2019 Not a person with a disability 39 38 10 8 5 0 0 77 13 764
2018 Person with a disability 32 41 11 8 9 0 0 73 17 49
2018 Not a person with a disability 36 40 11 8 5 0 0 76 13 639
2017 Person with a disability 33 37 13 7 10 0 0 70 18 40
2017 Not a person with a disability 32 47 11 6 4 0 0 79 10 632

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 32 6 3 2 0 0 90 4 73
2020 Not a person with a disability 54 33 7 4 1 0 0 88 5 909
2019 Person with a disability 43 33 10 11 3 0 0 76 14 46
2019 Not a person with a disability 56 30 7 4 2 0 0 87 6 760
2018 Person with a disability 54 36 0 2 5 3 0 93 7 48
2018 Not a person with a disability 57 33 6 2 1 1 0 91 4 639
2017 Person with a disability 39 37 10 6 6 0 2 78 12 40
2017 Not a person with a disability 47 41 7 3 2 1 0 88 5 631
2014 Person with a disability 47 31 10 10 3 0 0 77 13 41
2014 Not a person with a disability 51 35 7 3 3 0 0 87 6 654

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 30 13 11 10 0 0 66 21 74
2020 Not a person with a disability 35 34 14 11 6 0 0 69 17 908
2019 Person with a disability 22 30 8 28 12 0 0 52 40 46
2019 Not a person with a disability 35 32 13 11 8 0 0 67 19 767
2018 Person with a disability 28 30 14 10 19 0 0 58 28 48
2018 Not a person with a disability 36 33 13 9 9 0 0 69 18 642
2017 Person with a disability 23 30 3 20 24 0 0 53 44 40
2017 Not a person with a disability 33 37 10 11 8 1 0 71 19 630

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 31 4 3 2 0 0 91 4 73
2020 Not a person with a disability 57 29 9 3 2 0 0 86 5 905
2019 Person with a disability 46 40 11 3 0 0 0 86 3 46
2019 Not a person with a disability 58 29 8 3 1 0 0 88 5 763
2018 Person with a disability 69 23 6 0 3 0 0 92 3 48
2018 Not a person with a disability 61 28 8 2 0 0 0 90 2 634
2017 Person with a disability 64 25 11 0 0 0 0 89 0 40
2017 Not a person with a disability 58 34 6 2 0 0 0 92 3 631
2014 Person with a disability 61 29 4 0 6 0 0 90 6 41
2014 Not a person with a disability 64 27 6 1 1 0 0 91 2 654

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 35 14 12 11 0 0 63 23 73
2020 Not a person with a disability 33 34 14 11 7 1 0 67 19 903
2019 Person with a disability 23 28 22 22 5 0 0 51 27 46
2019 Not a person with a disability 32 37 15 9 7 0 1 70 15 765
2018 Person with a disability 23 45 12 8 12 0 0 69 20 48
2018 Not a person with a disability 32 35 16 9 7 0 1 67 17 636
2017 Person with a disability 27 29 8 21 13 3 0 57 34 41
2017 Not a person with a disability 32 42 11 9 6 0 0 74 16 631
2014 Person with a disability 29 35 5 11 20 0 0 64 31 41
2014 Not a person with a disability 25 43 12 13 6 0 0 68 19 654

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 37 16 10 6 0 0 68 16 74
2020 Not a person with a disability 34 35 15 9 6 0 0 69 15 912
2019 Person with a disability 22 25 28 22 3 0 0 47 25 46
2019 Not a person with a disability 35 32 17 8 6 0 1 68 14 766
2018 Person with a disability 26 36 13 11 11 0 3 64 23 48
2018 Not a person with a disability 36 34 14 9 6 0 1 71 15 639
2017 Person with a disability 27 24 18 12 15 0 3 53 28 41
2017 Not a person with a disability 35 38 12 11 4 0 0 74 15 633
2014 Person with a disability 24 30 7 13 26 0 0 55 38 40
2014 Not a person with a disability 30 36 16 10 6 0 1 67 16 654

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 43 6 9 7 0 0 77 16 70
2020 Not a person with a disability 35 38 13 9 4 0 0 74 13 905
2019 Person with a disability 14 39 16 19 11 0 0 54 30 45
2019 Not a person with a disability 32 39 12 12 5 0 0 71 17 762
2018 Person with a disability 28 35 19 7 11 0 0 63 18 46
2018 Not a person with a disability 31 36 16 12 6 0 0 67 18 637
2017 Person with a disability 32 39 5 13 10 0 0 71 23 41
2017 Not a person with a disability 31 38 13 13 5 0 0 69 18 632
2014 Person with a disability 41 27 10 8 14 0 0 68 22 41
2014 Not a person with a disability 31 37 15 10 6 0 0 69 16 655

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 35 8 6 2 0 0 85 8 72
2020 Not a person with a disability 50 33 9 4 3 0 0 83 8 911
2019 Person with a disability 39 40 15 0 6 0 0 79 6 45
2019 Not a person with a disability 49 32 10 5 2 0 0 82 8 768
2018 Person with a disability 47 37 8 3 5 0 0 84 8 46
2018 Not a person with a disability 48 35 9 5 2 0 0 83 8 640
2017 Person with a disability 41 42 7 8 3 0 0 82 10 41
2017 Not a person with a disability 44 43 7 5 2 0 0 86 7 631
2014 Person with a disability 55 25 9 5 5 0 0 81 10 41
2014 Not a person with a disability 45 37 11 4 2 1 0 83 7 654

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 24 16 11 20 0 0 53 31 73
2020 Not a person with a disability 33 30 18 10 9 0 0 63 19 905
2019 Person with a disability 41 17 13 11 19 0 0 58 30 46
2019 Not a person with a disability 34 29 17 11 8 0 0 64 19 764
2018 Person with a disability 37 26 16 14 8 0 0 63 21 49
2018 Not a person with a disability 35 31 16 11 6 1 0 67 17 642
2017 Person with a disability 47 23 10 8 12 0 0 70 20 41
2017 Not a person with a disability 34 37 16 8 4 0 1 71 13 631
2014 Person with a disability 45 23 11 8 13 0 0 68 20 41
2014 Not a person with a disability 42 31 16 6 5 0 0 73 12 654

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 26 34 21 6 0 1 28 38 74
2020 Not a person with a disability 12 24 32 21 10 1 1 31 37 910
2019 Person with a disability 21 26 35 7 10 0 0 17 47 46
2019 Not a person with a disability 11 25 30 20 11 1 2 32 37 768
2018 Person with a disability 18 25 26 22 7 0 2 30 44 49
2018 Not a person with a disability 9 27 31 22 8 2 1 31 37 639
2017 Person with a disability 12 40 13 19 12 0 3 33 54 40
2017 Not a person with a disability 11 22 38 16 8 2 4 25 34 629
2014 Person with a disability 15 21 41 17 2 0 5 20 37 41
2014 Not a person with a disability 6 20 35 25 10 1 3 37 26 653

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 16 27 16 26 3 3 44 27 74
2020 Not a person with a disability 8 16 27 26 18 3 1 47 25 905
2019 Person with a disability 24 36 8 17 10 5 0 28 63 44
2019 Not a person with a disability 13 22 29 19 13 2 2 33 36 766
2018 Person with a disability 23 18 27 13 15 2 2 29 42 49
2018 Not a person with a disability 14 26 27 19 11 3 2 31 41 634
2017 Person with a disability 27 29 23 8 11 2 0 20 57 41
2017 Not a person with a disability 12 21 28 19 11 4 5 33 36 629
2014 Person with a disability 21 35 22 15 2 0 5 18 58 41
2014 Not a person with a disability 10 20 30 21 13 3 3 36 32 655

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 11 36 22 18 3 4 43 18 74
2020 Not a person with a disability 9 16 29 25 14 4 4 42 27 906
2019 Person with a disability 10 18 35 13 12 8 4 28 32 44
2019 Not a person with a disability 11 16 27 24 15 3 4 42 28 767
2018 Person with a disability 17 18 32 12 11 5 5 25 39 49
2018 Not a person with a disability 10 19 25 25 12 3 6 40 32 635
2017 Person with a disability 12 12 27 20 21 0 8 45 26 41
2017 Not a person with a disability 9 14 29 21 13 4 10 40 26 629
2014 Person with a disability 16 24 14 20 14 3 10 38 45 41
2014 Not a person with a disability 9 16 28 23 12 3 9 40 28 654

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 16 29 28 14 3 0 43 27 74
2020 Not a person with a disability 9 16 30 27 17 1 1 45 25 902
2019 Person with a disability 19 18 31 15 16 0 0 32 37 45
2019 Not a person with a disability 8 14 32 26 17 1 2 44 23 761
2018 Person with a disability 13 18 24 22 24 0 0 46 30 47
2018 Not a person with a disability 9 15 34 24 14 2 2 40 25 634
2017 Person with a disability 17 15 32 20 13 0 2 34 33 41
2017 Not a person with a disability 8 17 28 29 14 2 3 45 26 626
2014 Person with a disability 12 17 34 22 10 0 5 34 30 41
2014 Not a person with a disability 6 14 30 30 16 1 3 48 21 651

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 11 18 29 21 1 6 54 27 74
2020 Not a person with a disability 12 17 26 23 17 1 3 42 31 910
2019 Person with a disability 33 10 31 14 8 4 0 23 44 45
2019 Not a person with a disability 13 19 29 20 14 1 3 36 34 766
2018 Person with a disability 27 16 25 14 18 0 0 32 43 48
2018 Not a person with a disability 16 23 28 15 13 2 2 30 41 640
2017 Person with a disability 30 24 20 8 15 2 0 24 56 40
2017 Not a person with a disability 17 22 27 17 11 2 4 30 41 627
2014 Person with a disability 27 14 32 13 12 0 2 26 42 41
2014 Not a person with a disability 15 21 30 19 11 1 3 32 37 653

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 16 23 24 26 2 3 53 23 73
2020 Not a person with a disability 8 15 24 26 18 7 3 48 25 906
2019 Person with a disability 39 16 24 5 9 4 3 15 59 45
2019 Not a person with a disability 17 20 26 19 11 4 3 32 41 764
2018 Person with a disability 18 21 19 17 24 0 2 41 39 47
2018 Not a person with a disability 15 23 27 18 10 4 2 29 41 636
2017 Person with a disability 19 22 32 12 15 0 0 27 41 41
2017 Not a person with a disability 14 21 27 18 12 4 4 32 38 629
2014 Person with a disability 21 26 24 16 5 0 7 23 51 41
2014 Not a person with a disability 13 19 26 22 13 3 5 37 34 654

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 12 37 16 18 6 3 37 23 74
2020 Not a person with a disability 8 19 31 21 17 3 2 40 28 903
2019 Person with a disability 15 21 36 9 12 7 0 23 39 45
2019 Not a person with a disability 11 18 31 23 13 2 3 38 30 764
2018 Person with a disability 20 21 18 18 19 2 2 38 43 49
2018 Not a person with a disability 13 17 33 20 10 4 3 33 32 637
2017 Person with a disability 20 13 27 20 18 0 3 39 34 41
2017 Not a person with a disability 9 20 33 18 12 4 5 33 31 631
2014 Person with a disability 10 14 38 23 5 0 11 31 26 41
2014 Not a person with a disability 8 17 33 21 12 2 6 36 28 654

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 17 36 29 14 0 0 43 21 74
2020 Not a person with a disability 5 15 34 29 15 1 1 44 21 909
2019 Person with a disability 17 28 30 13 10 2 0 24 46 45
2019 Not a person with a disability 8 19 36 24 10 1 2 35 28 768
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 23 18 8 10 14 5 55 22 74
2020 Not a person with a disability 28 30 17 8 5 7 5 66 15 909
2019 Person with a disability 12 36 21 17 9 3 3 51 26 46
2019 Not a person with a disability 31 28 16 7 7 7 4 67 16 765
2018 Person with a disability 24 33 12 10 11 5 4 63 23 49
2018 Not a person with a disability 24 32 20 10 4 7 4 62 15 636
2017 Person with a disability 25 23 20 15 13 4 0 50 29 41
2017 Not a person with a disability 29 34 13 10 4 7 4 70 15 633
2014 Person with a disability 29 42 10 2 11 3 2 75 15 41
2014 Not a person with a disability 32 33 16 9 4 3 3 69 14 655

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 19 11 3 9 5 0 76 13 74
2020 Not a person with a disability 51 29 7 7 5 2 0 82 11 907
2019 Person with a disability 33 21 4 25 15 0 3 55 41 46
2019 Not a person with a disability 48 29 9 8 5 1 0 78 13 765
2018 Person with a disability 43 26 10 8 14 0 0 68 22 49
2018 Not a person with a disability 48 29 9 8 5 1 0 78 13 636
2017 Person with a disability 43 21 8 15 13 0 0 65 28 41
2017 Not a person with a disability 47 31 8 8 5 2 0 79 13 635
2014 Person with a disability 46 30 7 8 9 0 0 76 17 41
2014 Not a person with a disability 52 28 9 7 3 1 0 81 10 655

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 19 10 4 5 0 0 81 9 74
2020 Not a person with a disability 61 28 6 3 2 0 0 90 5 908
2019 Person with a disability 35 41 9 12 3 0 0 76 15 46
2019 Not a person with a disability 56 28 7 6 3 1 0 85 8 763
2018 Person with a disability 45 35 9 7 4 0 0 80 11 49
2018 Not a person with a disability 55 34 7 2 1 0 0 90 4 635
2017 Person with a disability 52 25 10 10 3 0 0 77 13 40
2017 Not a person with a disability 50 37 7 3 2 0 0 87 6 632
2014 Person with a disability 50 38 5 5 2 0 0 88 7 40
2014 Not a person with a disability 46 39 7 6 1 0 0 85 8 655

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 36 11 7 2 0 0 80 9 72
2020 Not a person with a disability 48 33 10 4 2 2 0 83 6 908
2019 Person with a disability 28 30 22 18 3 0 0 58 20 46
2019 Not a person with a disability 46 33 12 4 3 1 0 80 7 767
2018 Person with a disability 39 35 5 16 2 0 2 76 18 49
2018 Not a person with a disability 43 39 10 4 2 2 0 84 6 636

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 16 9 7 12 9 3 68 22 74
2020 Not a person with a disability 47 23 10 5 3 7 4 79 10 911
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 29 16 3 7 0 5 73 10 72
2020 Not a person with a disability 43 25 14 5 4 2 7 74 10 914
2019 Person with a disability 27 24 27 7 5 3 7 56 14 46
2019 Not a person with a disability 39 26 18 5 4 1 8 71 10 768

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 33 12 13 3 0 0 71 17 73
2020 Not a person with a disability 44 29 12 8 5 1 1 75 13 909
2019 Person with a disability 28 24 16 22 10 0 0 52 32 45
2019 Not a person with a disability 40 32 12 8 7 1 1 73 15 765
2018 Person with a disability 35 31 11 5 17 0 0 67 22 48
2018 Not a person with a disability 37 38 12 6 5 1 0 76 11 635
2017 Person with a disability 23 45 12 6 12 0 2 69 18 41
2017 Not a person with a disability 39 37 10 8 4 1 1 78 12 634
2014 Person with a disability 35 25 16 7 17 0 0 60 24 41
2014 Not a person with a disability 36 36 13 9 5 0 1 73 14 655

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 29 14 5 7 3 2 72 13 72
2020 Not a person with a disability 48 26 13 5 5 3 2 77 10 913

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 36 10 9 3 0 1 78 12 73
2020 Not a person with a disability 52 30 9 6 3 0 0 82 9 914
2019 Person with a disability 26 33 17 9 12 3 0 61 21 44
2019 Not a person with a disability 47 32 9 6 3 1 1 80 10 761
2018 Person with a disability 35 35 12 9 8 0 0 71 17 48
2018 Not a person with a disability 46 36 7 7 3 0 1 83 10 632
2017 Person with a disability 33 38 10 7 10 0 2 72 17 41
2017 Not a person with a disability 45 35 8 7 3 1 1 82 10 633
2014 Person with a disability 41 31 9 11 7 0 0 72 18 41
2014 Not a person with a disability 44 32 12 8 3 0 0 77 12 654

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 74
2020 Not a person with a disability 37 63 912

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 14 8 6 3 8 10 79 11 74
2020 Not a person with a disability 46 20 10 3 3 7 11 80 8 910

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 31 12 5 3 1 0 78 9 74
2020 Not a person with a disability 53 27 9 6 4 0 0 81 10 912
2019 Person with a disability 39 20 22 8 11 0 0 59 20 46
2019 Not a person with a disability 52 29 8 5 5 0 0 82 10 767
2018 Person with a disability 43 29 10 7 10 0 0 72 18 48
2018 Not a person with a disability 52 28 9 7 4 1 0 80 11 631
2017 Person with a disability 41 24 16 7 10 2 0 66 18 41
2017 Not a person with a disability 55 26 9 6 4 0 0 81 10 633
2014 Person with a disability 43 29 5 14 9 0 0 72 23 41
2014 Not a person with a disability 50 30 10 5 4 1 0 81 9 655
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 27 17 6 9 5 1 66 16 73
2020 Not a person with a disability 35 30 14 7 4 9 0 72 12 911
2019 Person with a disability 15 29 23 11 14 8 0 48 27 46
2019 Not a person with a disability 29 31 17 7 6 8 1 66 15 767
2018 Person with a disability 25 36 10 8 13 8 0 66 23 49
2018 Not a person with a disability 29 29 19 9 6 8 1 64 16 638
2017 Person with a disability 25 17 24 10 11 13 0 48 24 41
2017 Not a person with a disability 29 36 15 8 5 7 0 70 15 634
2014 Person with a disability 17 42 10 10 14 8 0 64 26 41
2014 Not a person with a disability 26 33 18 10 4 9 0 65 15 655

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 29 22 11 8 0 0 59 19 72
2020 Not a person with a disability 31 33 15 13 5 3 0 66 19 908
2019 Person with a disability 20 26 13 25 14 3 0 47 40 46
2019 Not a person with a disability 27 32 18 13 6 4 0 62 20 765
2018 Person with a disability 20 29 18 20 14 0 0 48 34 49
2018 Not a person with a disability 27 31 19 12 8 2 0 60 21 640
2017 Person with a disability 20 17 17 27 13 5 0 40 43 41
2017 Not a person with a disability 24 35 15 17 7 3 0 61 24 633
2014 Person with a disability 15 30 12 17 20 2 3 48 40 41
2014 Not a person with a disability 21 32 19 15 8 4 0 55 24 654

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 34 27 9 13 2 0 51 22 73
2020 Not a person with a disability 23 32 18 15 7 5 0 59 23 912
2019 Person with a disability 14 20 16 30 14 5 0 35 47 45
2019 Not a person with a disability 20 30 20 15 7 7 0 54 24 761
2018 Person with a disability 14 27 24 15 18 2 0 42 33 48
2018 Not a person with a disability 18 30 22 14 9 7 0 52 24 637
2017 Person with a disability 16 22 8 17 24 12 0 44 47 41
2017 Not a person with a disability 16 33 18 19 9 6 0 52 29 633
2014 Person with a disability 15 25 14 15 25 5 0 42 43 41
2014 Not a person with a disability 14 26 23 19 10 8 0 45 31 653

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 29 20 21 12 0 0 47 33 73
2020 Not a person with a disability 23 33 17 16 8 3 0 58 25 911
2019 Person with a disability 9 18 18 29 23 3 0 28 53 45
2019 Not a person with a disability 19 30 19 18 10 3 0 50 30 765
2018 Person with a disability 15 26 16 21 18 4 0 43 40 49
2018 Not a person with a disability 17 33 16 19 11 3 0 52 31 637
2017 Person with a disability 12 25 11 14 28 10 0 42 46 41
2017 Not a person with a disability 15 37 16 19 8 5 0 55 29 633
2014 Person with a disability 10 29 8 19 32 2 0 40 52 41
2014 Not a person with a disability 16 31 20 17 11 5 0 49 29 653

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 15 7 9 4 17 3 74 17 74
2020 Not a person with a disability 50 20 12 3 3 10 2 80 7 913
2019 Person with a disability 44 19 16 11 4 3 3 67 16 45
2019 Not a person with a disability 45 20 11 5 4 12 2 77 10 768
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 45 18 4 4 0 0 74 9 73
2020 Not a person with a disability 31 43 15 7 3 2 0 76 10 909
2019 Person with a disability 20 37 22 11 7 3 0 59 19 46
2019 Not a person with a disability 26 44 16 9 3 1 0 71 13 768
2018 Person with a disability 27 42 9 14 9 0 0 68 23 47
2018 Not a person with a disability 25 45 15 10 4 1 0 71 14 640
2017 Person with a disability 28 46 12 3 8 0 3 76 11 41
2017 Not a person with a disability 28 44 14 8 4 2 0 73 13 631
2014 Person with a disability 31 31 11 10 17 0 0 63 27 41
2014 Not a person with a disability 26 42 17 9 4 2 0 70 13 654

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 36 19 21 8 1 0 51 29 74
2020 Not a person with a disability 21 36 17 18 6 2 0 59 25 908
2019 Person with a disability 11 27 15 27 21 0 0 37 48 46
2019 Not a person with a disability 15 32 18 22 11 1 0 48 33 765

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 35 15 5 7 6 2 70 14 74
2020 Not a person with a disability 34 36 13 8 5 3 1 73 14 909
2019 Person with a disability 29 26 28 4 11 3 0 57 15 46
2019 Not a person with a disability 39 37 12 5 4 1 1 78 9 763
2018 Person with a disability 37 44 7 2 9 0 0 82 12 49
2018 Not a person with a disability 41 37 10 7 3 2 0 79 11 639
2017 Person with a disability 38 24 19 5 11 3 0 64 16 41
2017 Not a person with a disability 43 36 11 6 2 2 0 81 8 633
2014 Person with a disability 36 28 6 12 10 3 5 70 24 41
2014 Not a person with a disability 38 37 11 6 3 3 1 79 10 655

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 41 16 6 6 1 0 72 12 73
2020 Not a person with a disability 34 38 16 6 4 3 0 74 9 907
2019 Person with a disability 28 25 23 16 8 0 0 53 24 46
2019 Not a person with a disability 33 37 17 7 4 1 0 72 11 764
2018 Person with a disability 29 35 18 7 9 2 0 66 16 49
2018 Not a person with a disability 35 35 18 7 3 2 0 72 10 639

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 15 14 19 21 13 3 35 48 73
2020 Not a person with a disability 21 25 17 11 10 13 3 54 25 911
2019 Person with a disability 21 12 13 33 17 4 0 34 52 46
2019 Not a person with a disability 20 26 19 14 10 7 4 51 28 766
2018 Person with a disability 21 20 13 18 21 2 5 45 42 47
2018 Not a person with a disability 21 28 16 15 9 9 3 55 27 640
2017 Person with a disability 12 16 12 15 25 20 0 35 50 41
2017 Not a person with a disability 23 28 16 12 8 9 4 58 23 633
2014 Person with a disability 15 17 12 20 22 5 9 37 48 41
2014 Not a person with a disability 16 25 15 14 13 12 5 50 32 654

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 23 23 16 12 3 1 47 30 73
2020 Not a person with a disability 23 31 20 12 10 4 1 57 23 907
2019 Person with a disability 13 22 12 28 25 0 0 35 53 46
2019 Not a person with a disability 21 30 21 13 10 4 1 54 24 766
2018 Person with a disability 19 14 17 18 27 2 2 35 47 49
2018 Not a person with a disability 21 33 17 14 10 3 1 57 25 641
2017 Person with a disability 18 19 13 17 27 4 2 39 47 41
2017 Not a person with a disability 22 32 19 13 8 5 1 57 22 632
2014 Person with a disability 17 32 11 10 23 5 2 53 35 41
2014 Not a person with a disability 20 29 20 14 11 5 2 52 27 655

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 20 16 19 21 1 5 41 43 74
2020 Not a person with a disability 19 29 16 14 13 6 3 52 30 913
2019 Person with a disability 12 16 6 24 35 2 5 30 63 46
2019 Not a person with a disability 20 26 18 14 16 3 3 49 31 769
2018 Person with a disability 12 17 12 18 37 2 2 30 58 49
2018 Not a person with a disability 19 24 16 14 18 4 4 47 36 641
2017 Person with a disability 13 7 18 20 36 2 4 21 60 41
2017 Not a person with a disability 16 24 16 17 19 3 4 43 39 634
2014 Person with a disability 14 22 13 13 32 7 0 39 48 41
2014 Not a person with a disability 14 22 15 19 22 3 4 39 45 655

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 22 15 9 11 2 6 63 22 73
2020 Not a person with a disability 48 23 13 6 3 2 5 77 9 912
2019 Person with a disability 52 13 17 6 7 0 5 69 13 46
2019 Not a person with a disability 53 21 14 3 2 1 5 80 6 763

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 23 8 10 9 4 7 70 21 74
2020 Not a person with a disability 48 24 14 5 3 2 3 76 9 911
2019 Person with a disability 39 20 16 9 10 2 4 63 21 46
2019 Not a person with a disability 44 24 15 5 4 2 5 74 10 765

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 7 11 0 6 5 4 82 7 74
2020 Not a person with a disability 71 9 5 3 2 5 5 89 5 910
2019 Person with a disability 42 19 16 7 10 3 4 65 18 46
2019 Not a person with a disability 74 8 4 2 3 5 4 89 6 758

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 16 12 2 6 6 5 78 9 74
2020 Not a person with a disability 73 10 4 1 1 4 7 93 2 912
2019 Person with a disability 41 22 21 1 9 3 4 67 11 46
2019 Not a person with a disability 77 6 3 1 1 3 9 94 2 763

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 39 15 8 8 3 0 67 17 74
2020 Not a person with a disability 22 42 18 9 3 5 0 68 13 909
2019 Person with a disability 20 30 13 23 9 5 0 52 34 46
2019 Not a person with a disability 20 43 20 8 5 3 1 65 14 765
2018 Person with a disability 17 33 20 12 14 2 2 52 27 49
2018 Not a person with a disability 22 39 20 10 6 3 0 64 16 639
2017 Person with a disability 19 22 28 16 8 5 2 44 26 41
2017 Not a person with a disability 23 37 19 10 5 5 0 63 16 633

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 26 15 8 13 0 0 63 22 73
2020 Not a person with a disability 35 39 12 8 3 3 0 76 12 905
2019 Person with a disability 22 35 16 17 5 3 3 60 23 45
2019 Not a person with a disability 35 39 13 5 4 2 0 77 10 762
2018 Person with a disability 36 34 17 6 7 0 0 70 13 48
2018 Not a person with a disability 42 38 12 6 1 2 0 81 7 634
2017 Person with a disability 31 34 16 8 8 2 0 67 17 41
2017 Not a person with a disability 40 40 10 5 2 2 0 82 7 635
2014 Person with a disability 55 23 5 10 7 0 0 78 17 41
2014 Not a person with a disability 43 36 11 6 2 3 0 81 8 654

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 23 16 8 6 3 0 68 15 72
2020 Not a person with a disability 40 35 13 6 2 4 1 78 8 906
2019 Person with a disability 33 39 18 5 5 0 0 72 10 45
2019 Not a person with a disability 41 33 15 4 3 4 1 77 7 763
2018 Person with a disability 38 35 11 4 9 2 0 75 13 49
2018 Not a person with a disability 41 36 13 4 2 4 0 80 6 634
2017 Person with a disability 36 20 24 3 13 2 2 59 16 41
2017 Not a person with a disability 40 34 14 3 3 6 0 80 6 630
2014 Person with a disability 44 31 5 11 10 0 0 75 21 41
2014 Not a person with a disability 43 34 11 4 2 5 0 82 6 655

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 16 12 9 8 7 3 68 19 74
2020 Not a person with a disability 36 29 18 6 3 7 1 71 9 914

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 25 4 13 11 6 1 69 26 73
2020 Not a person with a disability 42 32 10 6 4 5 2 79 11 903

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 34 6 7 7 0 0 80 14 73
2020 Not a person with a disability 54 31 8 4 2 1 0 85 6 905
2019 Person with a disability 33 32 16 15 4 0 0 64 20 46
2019 Not a person with a disability 50 34 7 5 3 1 0 85 8 765
2018 Person with a disability 34 40 14 4 9 0 0 74 13 49
2018 Not a person with a disability 51 32 8 5 3 0 0 84 8 635
2017 Person with a disability 43 24 13 10 10 0 0 67 21 41
2017 Not a person with a disability 48 38 7 5 2 0 0 86 7 633
2014 Person with a disability 52 27 0 14 8 0 0 79 21 41
2014 Not a person with a disability 51 36 7 4 2 0 0 87 6 655

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 30 19 10 8 0 0 63 18 73
2020 Not a person with a disability 41 30 14 9 5 1 0 72 14 906
2019 Person with a disability 23 29 16 14 17 0 0 52 32 46
2019 Not a person with a disability 38 33 15 7 6 1 0 71 13 765
2018 Person with a disability 28 29 21 14 9 0 0 56 23 49
2018 Not a person with a disability 37 34 13 8 7 1 0 72 15 634
2017 Person with a disability 33 22 22 9 14 0 0 55 23 41
2017 Not a person with a disability 38 31 17 9 4 1 0 70 13 634
2014 Person with a disability 32 34 10 8 17 0 0 66 24 41
2014 Not a person with a disability 32 35 16 11 4 1 0 68 16 655

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 32 19 8 8 0 0 65 16 73
2020 Not a person with a disability 41 31 14 9 4 1 0 73 13 905
2019 Person with a disability 23 26 22 14 15 0 0 49 29 46
2019 Not a person with a disability 35 35 14 10 5 0 0 70 15 759
2018 Person with a disability 31 35 15 13 7 0 0 65 20 47
2018 Not a person with a disability 37 36 13 8 5 0 0 73 14 635
2017 Person with a disability 30 27 20 12 10 0 0 57 23 41
2017 Not a person with a disability 39 36 13 7 4 1 0 75 12 631
2014 Person with a disability 35 38 8 10 9 0 0 73 19 41
2014 Not a person with a disability 33 37 14 12 4 0 0 70 16 654

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 23 18 11 11 3 0 58 23 72
2020 Not a person with a disability 37 24 19 9 7 4 0 64 17 906
2019 Person with a disability 23 18 27 12 15 2 3 43 28 46
2019 Not a person with a disability 34 23 19 10 9 4 1 60 19 766
2018 Person with a disability 31 26 16 15 6 2 4 61 22 49
2018 Not a person with a disability 34 26 16 12 8 4 1 63 20 636
2017 Person with a disability 29 26 12 12 16 2 3 57 30 41
2017 Not a person with a disability 32 30 18 9 6 4 1 66 15 633
2014 Person with a disability 35 24 11 13 14 2 0 60 28 41
2014 Not a person with a disability 32 23 19 13 8 5 1 58 22 654
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 22 32 46 74
2020 Not a person with a disability 22 37 41 914
2019 Person with a disability 28 26 46 46
2019 Not a person with a disability 26 35 39 770
2018 Person with a disability 30 38 32 49
2018 Not a person with a disability 28 35 37 646
2017 Person with a disability 32 43 25 41
2017 Not a person with a disability 23 40 37 635
2014 Person with a disability 24 45 31 41
2014 Not a person with a disability 26 39 36 655

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 15 12 68 0 0 5 16
2020 Not a person with a disability 9 28 50 3 5 6 207
2019 Person with a disability 9 21 42 10 18 0 13
2019 Not a person with a disability 11 29 34 4 11 11 205
2018 Person with a disability 41 15 36 0 7 0 14
2018 Not a person with a disability 11 25 35 8 15 6 183
2017 Person with a disability 31 8 8 0 39 15 13
2017 Not a person with a disability 16 15 48 6 9 6 148
2014 Person with a disability 0 20 68 12 9999 0 10
2014 Not a person with a disability 20 15 39 7 9999 20 169
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 74
2020 Not a person with a disability 8 92 910
2019 Person with a disability 22 78 46
2019 Not a person with a disability 11 89 768
2018 Person with a disability 28 72 49
2018 Not a person with a disability 12 88 641

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 36 64 13
2018 Not a person with a disability 45 55 72

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 6 94 72

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 0 100 72

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 9 91 72

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 40 60 13
2018 Not a person with a disability 44 56 72

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 47 53 13
2018 Not a person with a disability 36 64 72

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 39 61 13
2018 Not a person with a disability 30 70 72

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 38 62 13
2018 Not a person with a disability 25 75 72

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 63 37 13
2018 Not a person with a disability 45 55 72

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 38 62 13
2018 Not a person with a disability 45 55 72

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 38 62 13
2018 Not a person with a disability 23 77 72

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 16 84 72

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 24 76 69

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 12 88 69

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 12 13 9 9 34 10 47 31 74
2020 Not a person with a disability 17 14 16 6 4 34 9 54 17 910
2019 Person with a disability 13 16 23 13 17 11 7 36 36 46
2019 Not a person with a disability 15 18 20 6 4 30 7 51 16 767
2018 Person with a disability 12 31 17 9 15 14 2 51 29 48
2018 Not a person with a disability 20 19 20 4 3 29 5 58 11 636
2017 Person with a disability 20 15 28 8 7 18 5 45 19 41
2017 Not a person with a disability 19 18 17 5 5 27 8 58 16 635
2014 Person with a disability 11 24 20 14 14 11 5 43 34 41
2014 Not a person with a disability 15 17 18 6 4 32 7 54 16 655

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 25 13 14 6 10 4 61 23 74
2020 Not a person with a disability 31 30 16 5 3 13 2 71 10 912
2019 Person with a disability 19 25 21 14 15 3 3 47 31 46
2019 Not a person with a disability 33 31 17 4 5 9 1 70 11 766
2018 Person with a disability 21 37 25 10 7 0 0 57 17 47
2018 Not a person with a disability 33 30 19 4 2 12 1 72 7 635
2017 Person with a disability 30 30 11 10 8 11 0 68 20 41
2017 Not a person with a disability 31 33 16 5 4 10 1 72 9 629
2014 Person with a disability 22 33 14 15 10 5 0 59 26 41
2014 Not a person with a disability 24 29 19 6 3 17 2 65 11 655
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 74
2020 Not a person with a disability 7 93 906
2019 Person with a disability 22 78 46
2019 Not a person with a disability 6 94 764
2018 Person with a disability 19 81 48
2018 Not a person with a disability 5 95 640

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 14
2020 Not a person with a disability 29 71 63

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 0 100 63
2019 Person with a disability 0 100 10
2019 Not a person with a disability 0 100 49

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 14
2020 Not a person with a disability 32 68 63

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 14
2020 Not a person with a disability 25 75 63

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 0 100 63

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 10
2019 Not a person with a disability 0 100 49

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 10
2019 Not a person with a disability 0 100 49

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 14
2020 Not a person with a disability 10 90 63

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 18 14 8 8 33 3 53 26 74
2020 Not a person with a disability 17 14 18 5 3 37 7 56 13 907
2019 Person with a disability 8 13 37 14 12 10 7 25 31 46
2019 Not a person with a disability 16 17 21 3 4 32 7 55 11 764
2018 Person with a disability 14 33 23 2 9 16 4 58 13 49
2018 Not a person with a disability 21 16 21 4 2 31 5 58 9 639
2017 Person with a disability 20 12 13 15 8 26 5 47 34 41
2017 Not a person with a disability 20 17 18 3 2 33 7 62 8 634
2014 Person with a disability 17 21 17 15 8 16 7 49 29 41
2014 Not a person with a disability 19 15 18 3 2 37 7 60 8 654

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 21 23 5 6 10 3 60 13 74
2020 Not a person with a disability 31 29 16 5 3 15 1 71 9 911
2019 Person with a disability 15 28 27 10 10 7 4 48 22 46
2019 Not a person with a disability 33 32 16 3 4 10 1 74 8 765
2018 Person with a disability 24 51 15 2 7 3 0 76 9 48
2018 Not a person with a disability 34 28 19 5 2 12 1 71 7 643
2017 Person with a disability 32 23 10 9 14 10 3 63 26 40
2017 Not a person with a disability 33 33 13 3 2 13 1 78 6 634
2014 Person with a disability 29 29 16 10 8 8 0 63 19 41
2014 Not a person with a disability 31 26 18 3 2 19 1 72 6 655
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 20 15 14 18 0 1 52 33 74
2020 Not a person with a disability 28 21 18 14 17 0 2 50 31 911

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 17 20 17 9 0 0 54 26 74
2020 Not a person with a disability 30 27 23 11 9 0 1 57 20 906
2019 Person with a disability 22 12 31 18 13 0 4 36 32 46
2019 Not a person with a disability 19 27 21 15 17 0 1 47 32 766
2018 Person with a disability 24 6 28 17 22 0 3 31 40 48
2018 Not a person with a disability 19 22 22 17 17 1 2 42 35 643
2017 Person with a disability 23 18 17 19 21 0 2 42 40 41
2017 Not a person with a disability 16 24 21 14 23 1 2 41 37 633

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 27 22 15 21 0 0 43 35 74
2020 Not a person with a disability 16 25 23 17 18 0 0 42 35 908
2019 Person with a disability 20 25 17 15 24 0 0 45 39 46
2019 Not a person with a disability 16 25 26 17 15 0 1 41 32 765
2018 Person with a disability 25 13 26 22 14 0 0 38 36 48
2018 Not a person with a disability 14 23 29 18 15 1 1 37 33 642
2017 Person with a disability 26 13 20 19 22 0 0 39 41 41
2017 Not a person with a disability 14 24 27 17 16 1 2 38 33 633

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 21 26 7 18 0 0 48 26 73
2020 Not a person with a disability 27 26 21 13 12 0 1 54 25 908
2019 Person with a disability 27 9 24 20 18 0 2 37 39 44
2019 Not a person with a disability 25 29 22 13 9 1 1 55 23 764
2018 Person with a disability 32 19 19 11 19 0 0 51 30 48
2018 Not a person with a disability 21 27 27 13 9 1 1 49 23 642
2017 Person with a disability 25 26 14 18 16 0 0 51 34 41
2017 Not a person with a disability 22 31 21 11 12 0 3 54 24 633

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 23 22 10 12 2 1 54 24 73
2020 Not a person with a disability 26 22 22 14 13 2 2 50 28 907
2019 Person with a disability 21 13 16 19 23 0 8 37 46 46
2019 Not a person with a disability 17 26 24 18 14 2 1 44 32 764
2018 Person with a disability 31 12 16 14 27 0 0 43 41 49
2018 Not a person with a disability 16 23 25 19 15 1 1 40 34 638
2017 Person with a disability 15 17 17 25 26 0 0 32 52 41
2017 Not a person with a disability 14 20 26 17 20 1 1 36 38 632

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 22 10 11 10 0 2 68 22 74
2020 Not a person with a disability 40 20 16 9 9 0 5 64 19 911
2019 Person with a disability 43 13 17 7 15 0 4 59 24 44
2019 Not a person with a disability 44 23 13 7 7 1 5 72 15 765
2018 Person with a disability 47 16 14 3 9 0 11 70 14 48
2018 Not a person with a disability 42 20 14 7 8 1 8 68 17 643
2017 Person with a disability 35 25 9 7 8 0 16 71 18 40
2017 Not a person with a disability 39 22 15 6 7 1 10 68 15 632

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 25 20 15 16 0 0 49 31 74
2020 Not a person with a disability 28 25 21 12 13 1 0 54 25 912
2019 Person with a disability 26 18 26 11 16 0 3 46 28 46
2019 Not a person with a disability 31 28 19 10 9 1 1 60 20 764
2018 Person with a disability 27 18 26 14 13 0 3 46 27 47
2018 Not a person with a disability 32 21 23 10 12 1 1 55 22 642
2017 Person with a disability 31 5 31 14 13 0 5 39 28 40
2017 Not a person with a disability 28 27 21 13 7 1 2 57 21 630

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 28 11 7 16 2 9 62 25 73
2020 Not a person with a disability 30 24 18 11 11 0 6 57 24 910

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 42 18 8 5 3 3 67 14 72
2020 Not a person with a disability 33 29 20 11 5 1 2 64 16 909
2019 Person with a disability 23 18 32 15 10 0 3 42 26 46
2019 Not a person with a disability 31 32 20 10 5 1 1 64 15 766
2018 Person with a disability 26 24 24 14 10 0 2 52 24 46
2018 Not a person with a disability 28 34 21 9 5 1 2 65 14 644
2017 Person with a disability 34 20 25 12 8 0 0 55 21 40
2017 Not a person with a disability 27 31 20 11 6 1 3 61 18 630

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 36 21 10 15 2 1 53 26 73
2020 Not a person with a disability 24 30 22 12 10 1 1 55 22 910
2019 Person with a disability 18 15 28 25 14 0 0 33 39 46
2019 Not a person with a disability 27 30 21 11 8 2 1 58 20 763
2018 Person with a disability 26 22 18 13 18 0 2 49 32 46
2018 Not a person with a disability 24 30 24 13 8 1 1 55 21 644
2017 Person with a disability 25 25 16 23 11 0 0 50 34 40
2017 Not a person with a disability 23 31 22 14 7 0 2 55 22 630

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 30 22 11 6 0 0 61 17 74
2020 Not a person with a disability 34 31 19 8 7 1 1 66 15 906
2019 Person with a disability 31 9 37 16 4 0 3 41 21 46
2019 Not a person with a disability 37 26 17 11 6 1 1 65 17 763
2018 Person with a disability 28 26 25 10 9 0 2 55 19 47
2018 Not a person with a disability 33 29 22 9 5 1 1 63 14 643
2017 Person with a disability 23 25 24 15 8 3 2 50 25 40
2017 Not a person with a disability 32 30 21 9 5 1 2 65 14 631

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 36 21 4 7 0 0 69 11 74
2020 Not a person with a disability 40 26 15 10 8 1 1 67 18 902
2019 Person with a disability 22 18 23 23 13 0 0 40 36 46
2019 Not a person with a disability 39 26 14 10 9 1 2 67 19 763

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 29 26 15 8 0 2 51 23 73
2020 Not a person with a disability 26 30 23 14 6 0 0 57 20 907

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 37 19 16 11 0 0 54 27 74
2020 Not a person with a disability 27 29 20 14 10 0 1 56 24 904
2019 Person with a disability 20 23 41 7 9 0 0 43 16 46
2019 Not a person with a disability 37 29 18 7 6 1 2 68 13 760
2018 Person with a disability 31 16 26 14 12 0 2 47 26 45
2018 Not a person with a disability 34 28 21 10 5 1 1 63 15 639
2017 Person with a disability 34 22 19 15 8 0 2 57 24 40
2017 Not a person with a disability 31 31 21 10 4 1 2 64 14 625

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 38 19 3 4 0 1 74 7 74
2020 Not a person with a disability 42 28 17 7 4 0 2 71 11 902
2019 Person with a disability 21 23 26 17 12 0 2 45 29 46
2019 Not a person with a disability 50 23 13 6 6 1 2 75 12 761
2018 Person with a disability 42 19 11 4 18 0 7 65 23 42
2018 Not a person with a disability 51 25 12 4 5 1 2 78 9 642
2017 Person with a disability 46 24 18 5 5 0 2 71 10 41
2017 Not a person with a disability 54 25 12 5 2 0 2 81 7 632

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 34 24 6 5 0 0 65 11 73
2020 Not a person with a disability 33 38 17 7 3 0 1 73 10 906

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 27 9 5 3 3 2 83 8 74
2020 Not a person with a disability 68 15 7 2 1 1 6 90 3 901
2019 Person with a disability 42 23 11 11 6 0 7 70 18 46
2019 Not a person with a disability 71 12 5 2 2 1 6 90 4 761
2018 Person with a disability 49 15 16 6 7 3 4 68 14 45
2018 Not a person with a disability 69 16 5 2 2 1 5 90 4 641

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 16 6 3 6 0 7 83 10 73
2020 Not a person with a disability 77 8 4 3 2 1 4 90 6 904
2019 Person with a disability 42 25 15 7 7 0 5 70 15 45
2019 Not a person with a disability 73 12 5 3 4 1 3 88 7 762
2018 Person with a disability 39 24 15 9 4 4 4 69 15 47
2018 Not a person with a disability 74 11 5 2 2 1 4 90 5 640
2017 Person with a disability 62 9 9 6 8 0 6 76 14 41
2017 Not a person with a disability 73 12 5 2 3 0 4 89 5 631

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 20 3 3 2 0 6 91 5 73
2020 Not a person with a disability 69 19 5 3 1 1 3 91 4 901
2019 Person with a disability 40 38 5 8 7 0 3 80 16 45
2019 Not a person with a disability 57 27 7 3 2 1 2 87 5 760
2018 Person with a disability 37 39 19 0 5 0 0 77 5 48
2018 Not a person with a disability 59 23 10 3 2 1 3 85 5 639
2017 Person with a disability 59 21 13 3 0 0 4 84 3 41
2017 Not a person with a disability 55 26 9 3 3 0 2 84 6 633

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 18 9 5 5 0 4 79 11 74
2020 Not a person with a disability 66 16 7 3 4 0 3 85 8 904
2019 Person with a disability 38 31 12 8 8 0 3 71 17 45
2019 Not a person with a disability 61 18 9 5 5 1 2 81 10 756
2018 Person with a disability 42 24 19 9 6 0 0 66 15 47
2018 Not a person with a disability 59 19 10 5 4 1 3 81 9 637
2017 Person with a disability 50 16 20 2 10 0 2 67 12 41
2017 Not a person with a disability 59 24 7 3 4 0 3 85 7 631

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 6 0 1 2 0 22 96 4 74
2020 Not a person with a disability 65 8 4 1 1 0 21 92 3 902
2019 Person with a disability 49 6 7 0 3 0 35 85 4 44
2019 Not a person with a disability 60 11 5 1 1 1 23 91 2 755
2018 Person with a disability 54 13 6 5 0 0 22 86 6 47
2018 Not a person with a disability 55 11 5 2 0 1 26 90 3 632
2017 Person with a disability 48 12 11 0 0 0 30 84 0 41
2017 Not a person with a disability 55 13 6 1 2 0 24 88 4 633

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 18 5 1 3 0 4 90 5 74
2020 Not a person with a disability 71 15 6 2 1 0 5 90 3 906
2019 Person with a disability 56 10 12 5 6 0 11 74 12 45
2019 Not a person with a disability 66 18 7 1 1 1 6 90 3 756
2018 Person with a disability 51 20 15 7 3 0 5 75 10 46
2018 Not a person with a disability 60 17 9 3 3 1 7 84 6 640
2017 Person with a disability 55 11 11 8 0 0 14 77 9 38
2017 Not a person with a disability 61 19 9 3 2 0 7 86 4 630

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 17 16 7 14 0 3 62 22 74
2020 Not a person with a disability 47 15 12 10 13 1 2 63 24 906
2019 Person with a disability 49 18 8 5 6 0 14 77 13 44
2019 Not a person with a disability 52 15 14 7 9 1 3 70 16 763
2018 Person with a disability 40 9 26 8 8 0 10 54 18 48
2018 Not a person with a disability 52 15 11 6 10 1 5 71 18 639
2017 Person with a disability 46 9 10 15 11 0 8 60 28 41
2017 Not a person with a disability 52 19 10 5 9 1 4 75 14 634

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 32 20 6 7 0 2 67 13 74
2020 Not a person with a disability 46 28 16 5 4 0 2 75 9 905
2019 Person with a disability 39 24 17 5 5 0 11 70 11 45
2019 Not a person with a disability 54 27 12 2 2 1 3 84 4 755
2018 Person with a disability 35 28 16 8 3 0 10 70 12 47
2018 Not a person with a disability 52 27 12 2 2 1 3 83 5 639
2017 Person with a disability 30 28 16 16 6 0 4 60 23 40
2017 Not a person with a disability 51 28 12 3 2 0 5 82 5 632

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 32 30 9 11 0 0 50 19 73
2020 Not a person with a disability 21 38 26 9 6 0 0 59 14 910

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 32 41 8 16 0 0 35 24 73
2020 Not a person with a disability 12 27 35 18 7 0 0 40 25 911
2019 Person with a disability 11 24 35 15 15 0 0 35 30 46
2019 Not a person with a disability 14 30 36 13 7 1 0 44 20 765
2018 Person with a disability 10 21 35 24 10 0 0 31 34 49
2018 Not a person with a disability 14 29 35 16 5 1 0 43 21 644
2017 Person with a disability 7 19 39 20 15 0 0 26 35 41
2017 Not a person with a disability 12 28 40 14 6 0 1 40 20 633

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 16 41 14 9 0 0 22 37 73
2020 Not a person with a disability 12 22 36 21 8 0 0 29 35 909
2019 Person with a disability 13 23 45 18 0 0 0 18 37 44
2019 Not a person with a disability 10 21 37 22 9 1 1 31 31 761
2018 Person with a disability 16 30 34 12 9 0 0 21 45 47
2018 Not a person with a disability 10 19 36 23 11 1 1 34 29 632
2017 Person with a disability 15 26 33 19 7 0 0 25 41 41
2017 Not a person with a disability 7 21 41 22 8 0 1 31 28 633

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 40 15 8 5 5 0 72 13 74
2020 Not a person with a disability 37 41 11 6 2 2 0 80 9 911
2019 Person with a disability 13 51 17 15 3 0 0 64 18 46
2019 Not a person with a disability 28 38 18 8 4 4 0 69 12 764
2018 Person with a disability 12 45 18 16 4 6 0 60 21 49
2018 Not a person with a disability 26 37 19 8 6 4 0 66 14 644
2017 Person with a disability 13 32 16 18 16 5 0 47 36 41
2017 Not a person with a disability 18 38 18 12 7 7 0 61 20 633

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 29 25 13 8 4 0 51 22 73
2020 Not a person with a disability 31 31 14 14 7 3 0 64 22 907

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 29 12 18 12 0 0 58 30 74
2020 Not a person with a disability 34 30 10 12 10 2 1 66 23 911

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 35 9 12 4 1 0 74 17 74
2020 Not a person with a disability 42 29 12 5 4 5 2 76 10 911

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 32 15 19 9 2 0 56 28 73
2020 Not a person with a disability 27 35 15 13 7 2 0 64 20 909
2019 Person with a disability 8 26 14 34 15 3 0 35 50 46
2019 Not a person with a disability 21 36 20 13 8 2 0 58 22 767
2018 Person with a disability 19 25 20 21 13 2 0 45 34 49
2018 Not a person with a disability 22 37 16 14 9 3 0 60 24 645
2017 Person with a disability 10 32 18 21 19 0 0 42 40 40
2017 Not a person with a disability 18 38 18 16 7 3 0 58 24 633

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 45 11 3 3 0 0 83 6 74
2020 Not a person with a disability 39 41 9 9 2 0 0 81 10 912

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 36 13 8 5 0 0 74 13 74
2020 Not a person with a disability 36 36 12 11 4 1 0 73 15 911

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 44 16 3 3 0 0 78 6 74
2020 Not a person with a disability 34 38 17 7 2 1 1 74 9 909

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 30 16 4 3 2 0 76 8 73
2020 Not a person with a disability 42 38 12 3 2 2 2 82 6 909

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 18 4 2 0 6 2 94 2 74
2020 Not a person with a disability 71 18 4 0 0 5 1 95 1 907

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 44 11 4 3 0 0 82 7 73
2020 Not a person with a disability 44 37 10 6 2 1 0 82 8 907

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 38 4 14 8 0 0 74 22 74
2020 Not a person with a disability 45 32 9 7 6 1 1 78 13 903

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 26 6 11 8 2 0 74 19 73
2020 Not a person with a disability 42 30 9 10 7 1 1 74 17 908

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 56 4 13 0 6 0 82 13 15
2020 Not a person with a disability 20 42 15 18 4 0 1 63 21 180

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 100 0 15
2020 Not a person with a disability 99 1 180

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 43 13 23 0 6 0 62 24 15
2020 Not a person with a disability 16 33 17 23 11 0 0 49 34 178
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 72
2020 Not a person with a disability 8 92 908

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 73
2020 Not a person with a disability 11 89 907
2019 Person with a disability 56 44 46
2019 Not a person with a disability 14 86 766
2017 Person with a disability 57 43 41
2017 Not a person with a disability 16 84 633
2014 Person with a disability 64 36 41
2014 Not a person with a disability 11 89 652

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 93 7 33
2020 Not a person with a disability 28 72 102

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 91 9 33
2020 Not a person with a disability 73 27 102
2019 Person with a disability 95 5 26
2019 Not a person with a disability 81 19 102
2017 Person with a disability 72 28 22
2017 Not a person with a disability 82 18 100
2014 Person with a disability 88 12 26
2014 Not a person with a disability 76 24 71

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 27 8 13 8 0 0 71 21 30
2020 Not a person with a disability 53 34 8 4 0 0 0 87 4 76
2019 Person with a disability 37 42 5 11 5 0 0 79 16 25
2019 Not a person with a disability 56 35 2 3 1 3 0 94 4 84
2017 Person with a disability 52 28 8 6 6 0 0 80 13 16
2017 Not a person with a disability 60 33 3 3 0 0 1 94 3 82
2014 Person with a disability 46 41 0 8 5 0 0 87 13 23
2014 Not a person with a disability 58 29 6 6 2 0 0 87 8 55

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 39 3 11 6 0 0 80 17 74
2020 Not a person with a disability 47 33 7 5 3 2 3 84 9 910
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 44 22 0 56 44 74
2020 Not a person with a disability 35 41 23 1 54 46 912

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 27
2020 Not a person with a disability 36 64 327

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 23 11 22 30 0 7 33 56 26
2020 Not a person with a disability 13 23 16 21 22 2 4 38 45 328

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 15 3 27 44 0 6 21 75 26
2020 Not a person with a disability 9 15 14 21 38 1 2 24 61 328

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 10 16 4 9 5 14 64 16 74
2020 Not a person with a disability 40 20 13 5 5 3 13 72 13 911
2019 Person with a disability 32 16 27 4 4 0 17 57 10 46
2019 Not a person with a disability 38 19 12 9 11 2 9 63 23 756
2018 Person with a disability 33 15 14 2 21 0 15 57 27 47
2018 Not a person with a disability 40 16 16 10 8 2 9 63 19 644
Date modified: