2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 106.1. Occupational category (variable derived from question 106)

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 50 0 0 0 0 0 100 0 28
2020 Scientific and Professional 40 44 7 7 1 0 0 84 8 82
2020 Administration and Foreign Services 39 48 3 8 2 0 0 87 10 595
2020 Administrative Support 48 38 3 8 3 0 0 86 11 198
2020 Other occupational category 52 35 2 9 3 0 0 87 11 79

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 82 14 4 0 0 0 0 96 0 28
2020 Scientific and Professional 81 11 2 4 1 0 1 93 5 82
2020 Administration and Foreign Services 80 17 1 1 1 1 0 97 2 593
2020 Administrative Support 87 10 1 1 2 0 0 97 2 196
2020 Other occupational category 82 13 0 1 3 0 1 96 4 79
2017 Executive 69 27 0 4 0 0 0 96 4 22
2017 Scientific and Professional 68 30 0 0 2 0 0 98 2 61
2017 Administration and Foreign Services 68 25 2 3 1 0 1 95 3 381
2017 Administrative Support 72 25 2 0 1 0 1 98 1 130
2017 Other occupational category 77 17 4 0 0 0 2 96 0 55
2014 Executive 74 22 0 4 0 0 0 96 4 23
2014 Scientific and Professional 71 19 3 3 3 1 0 91 6 68
2014 Administration and Foreign Services 70 20 4 5 1 0 0 90 6 369
2014 Administrative Support 79 15 3 1 1 1 1 95 3 148
2014 Other occupational category 80 12 2 4 2 0 0 92 6 50

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 32 14 0 0 0 4 85 0 28
2020 Scientific and Professional 39 37 12 10 2 0 0 76 12 82
2020 Administration and Foreign Services 38 37 11 11 3 0 0 75 14 596
2020 Administrative Support 45 35 8 9 3 0 0 80 12 198
2020 Other occupational category 48 34 7 5 5 0 1 83 10 78
2019 Executive 64 27 5 5 0 0 0 91 5 22
2019 Scientific and Professional 52 30 3 13 3 0 0 82 16 77
2019 Administration and Foreign Services 36 34 8 13 9 0 0 70 22 466
2019 Administrative Support 38 31 9 11 10 0 0 70 21 169
2019 Other occupational category 45 39 5 8 3 0 0 84 11 73
2017 Executive 77 19 0 4 0 0 0 96 4 22
2017 Scientific and Professional 47 33 3 10 5 0 2 81 15 61
2017 Administration and Foreign Services 40 39 5 11 5 0 0 79 16 382
2017 Administrative Support 43 37 4 12 5 0 0 79 17 131
2017 Other occupational category 60 32 4 4 0 0 0 92 4 56
2014 Executive 57 35 0 4 4 0 0 91 9 23
2014 Scientific and Professional 47 32 3 15 1 1 0 81 16 67
2014 Administration and Foreign Services 40 34 7 12 7 0 0 74 19 369
2014 Administrative Support 48 28 11 8 5 0 0 76 13 147
2014 Other occupational category 56 28 4 8 4 0 0 84 12 50

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 46 29 14 7 0 0 4 78 7 28
2020 Scientific and Professional 42 38 9 5 5 1 0 81 10 81
2020 Administration and Foreign Services 31 43 12 10 3 0 0 75 14 591
2020 Administrative Support 36 42 9 9 4 0 0 78 13 198
2020 Other occupational category 53 38 5 1 3 0 0 91 4 77
2019 Executive 38 29 25 4 0 0 4 70 4 24
2019 Scientific and Professional 45 40 5 5 4 0 0 86 9 77
2019 Administration and Foreign Services 28 40 11 15 6 0 1 68 21 461
2019 Administrative Support 32 32 13 18 4 0 1 64 23 168
2019 Other occupational category 61 29 3 6 2 0 0 89 7 72
2018 Executive 44 28 24 4 0 0 0 72 4 25
2018 Scientific and Professional 34 34 8 16 5 3 2 70 21 65
2018 Administration and Foreign Services 27 45 9 15 3 0 0 73 18 396
2018 Administrative Support 30 42 8 15 5 0 0 72 20 139
2018 Other occupational category 50 38 6 5 2 0 0 88 7 56
2017 Executive 50 41 0 9 0 0 0 91 9 22
2017 Scientific and Professional 39 36 7 8 7 2 2 78 15 61
2017 Administration and Foreign Services 28 48 10 10 4 0 0 76 14 382
2017 Administrative Support 35 35 14 13 2 0 0 71 15 130
2017 Other occupational category 46 35 11 5 0 0 3 84 5 56
2014 Executive 43 48 0 9 0 0 0 91 9 23
2014 Scientific and Professional 34 38 9 14 6 0 0 71 20 68
2014 Administration and Foreign Services 29 40 14 12 4 0 0 69 17 368
2014 Administrative Support 32 41 17 7 3 0 0 73 10 148
2014 Other occupational category 42 33 11 12 2 0 0 75 14 50

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 36 4 0 0 0 4 96 0 28
2020 Scientific and Professional 39 45 2 11 1 0 1 85 12 82
2020 Administration and Foreign Services 40 36 10 10 2 0 1 77 13 586
2020 Administrative Support 41 36 13 8 3 0 0 77 10 197
2020 Other occupational category 58 22 6 11 3 0 0 81 13 78
2019 Executive 52 39 4 4 0 0 0 91 4 23
2019 Scientific and Professional 59 27 11 3 0 1 0 86 3 75
2019 Administration and Foreign Services 40 38 10 8 2 1 0 79 11 460
2019 Administrative Support 37 36 14 10 3 0 0 73 13 167
2019 Other occupational category 60 25 7 3 3 2 0 86 6 74
2017 Executive 68 23 4 4 0 0 0 91 4 22
2017 Scientific and Professional 49 34 5 8 2 2 0 85 10 61
2017 Administration and Foreign Services 42 40 9 7 2 0 0 82 8 378
2017 Administrative Support 36 43 12 8 1 0 0 79 9 131
2017 Other occupational category 64 31 3 0 0 0 2 96 0 56
2014 Executive 57 39 0 0 4 0 0 96 4 23
2014 Scientific and Professional 54 31 10 4 1 0 0 84 6 68
2014 Administration and Foreign Services 38 40 11 9 1 0 0 79 11 368
2014 Administrative Support 46 38 7 6 3 0 0 84 9 148
2014 Other occupational category 46 32 16 6 0 0 0 78 6 50

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 21 29 18 14 14 0 4 52 30 28
2020 Scientific and Professional 48 30 6 10 6 0 0 78 16 82
2020 Administration and Foreign Services 37 32 11 11 7 1 1 70 18 593
2020 Administrative Support 42 27 10 14 7 0 0 69 21 195
2020 Other occupational category 38 27 13 12 8 0 3 67 20 79
2019 Executive 21 25 25 17 8 0 4 48 26 24
2019 Scientific and Professional 47 29 7 9 7 1 0 77 16 76
2019 Administration and Foreign Services 40 32 11 12 6 0 0 72 17 466
2019 Administrative Support 45 28 14 8 4 1 1 74 13 169
2019 Other occupational category 43 26 18 8 3 2 0 70 12 73
2018 Executive 44 24 16 8 8 0 0 68 16 25
2018 Scientific and Professional 49 36 8 2 4 2 0 86 6 65
2018 Administration and Foreign Services 39 31 12 10 7 0 0 71 17 397
2018 Administrative Support 44 30 16 4 3 1 2 76 7 135
2018 Other occupational category 42 29 12 14 4 0 0 71 18 54
2017 Executive 44 34 9 4 9 0 0 78 13 22
2017 Scientific and Professional 56 26 3 8 5 2 0 83 13 61
2017 Administration and Foreign Services 36 37 9 11 5 0 1 75 16 378
2017 Administrative Support 41 35 11 6 4 1 2 79 10 130
2017 Other occupational category 38 39 10 6 6 0 1 78 11 56
2014 Executive 48 22 9 13 9 0 0 70 22 23
2014 Scientific and Professional 36 41 9 9 1 1 3 80 11 68
2014 Administration and Foreign Services 41 31 11 10 7 0 1 72 17 369
2014 Administrative Support 41 28 13 8 6 1 3 72 14 147
2014 Other occupational category 36 20 18 12 12 0 2 57 24 50

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 54 29 11 4 4 0 0 82 7 28
2020 Scientific and Professional 48 38 9 5 1 0 0 85 6 82
2020 Administration and Foreign Services 39 39 13 6 3 0 0 78 9 592
2020 Administrative Support 39 36 9 9 6 0 0 76 15 198
2020 Other occupational category 65 26 5 4 0 0 0 91 4 79
2019 Executive 33 42 13 13 0 0 0 75 13 24
2019 Scientific and Professional 58 35 3 3 1 0 0 94 4 77
2019 Administration and Foreign Services 39 38 13 6 4 0 0 77 10 465
2019 Administrative Support 41 33 15 5 6 0 1 74 11 169
2019 Other occupational category 67 24 4 2 2 2 0 92 3 72
2018 Executive 52 40 4 4 0 0 0 92 4 25
2018 Scientific and Professional 51 33 9 1 4 2 0 85 5 65
2018 Administration and Foreign Services 43 37 10 8 2 0 0 80 10 396
2018 Administrative Support 42 36 13 2 7 0 0 78 10 136
2018 Other occupational category 53 40 6 2 0 0 0 92 2 56
2017 Executive 59 36 0 4 0 0 0 96 4 22
2017 Scientific and Professional 52 37 3 5 3 0 0 88 8 60
2017 Administration and Foreign Services 36 48 8 6 3 0 0 84 9 380
2017 Administrative Support 37 40 14 5 4 1 0 78 9 131
2017 Other occupational category 65 28 2 4 2 0 0 93 5 56
2014 Executive 30 57 4 9 0 0 0 87 9 23
2014 Scientific and Professional 45 34 11 7 1 1 0 80 9 68
2014 Administration and Foreign Services 34 44 11 7 3 0 0 79 10 369
2014 Administrative Support 30 46 13 5 4 1 1 78 10 148
2014 Other occupational category 59 31 4 6 0 0 0 90 6 50

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 46 32 11 7 4 0 0 79 11 28
2020 Scientific and Professional 36 48 4 10 4 0 0 83 13 82
2020 Administration and Foreign Services 28 37 17 11 7 0 0 66 18 594
2020 Administrative Support 32 30 14 13 11 1 0 62 24 198
2020 Other occupational category 31 37 12 12 8 0 1 68 20 79
2019 Executive 33 29 8 21 8 0 0 63 29 24
2019 Scientific and Professional 47 30 8 13 0 1 0 79 13 76
2019 Administration and Foreign Services 25 35 14 14 11 0 0 61 25 465
2019 Administrative Support 26 37 12 13 12 1 0 63 25 167
2019 Other occupational category 21 50 10 12 5 3 0 73 17 74
2018 Executive 44 16 16 20 4 0 0 60 24 25
2018 Scientific and Professional 36 34 11 9 7 3 0 72 17 65
2018 Administration and Foreign Services 25 34 16 13 12 0 0 59 25 395
2018 Administrative Support 29 32 18 11 9 1 0 62 20 137
2018 Other occupational category 17 38 14 10 19 0 2 56 30 56
2017 Executive 40 38 4 13 4 0 0 78 18 22
2017 Scientific and Professional 46 29 3 13 8 0 0 75 21 61
2017 Administration and Foreign Services 22 38 11 17 11 0 0 60 28 380
2017 Administrative Support 30 34 11 11 14 0 0 65 25 131
2017 Other occupational category 35 33 14 11 7 0 0 67 18 56
2014 Executive 17 57 13 13 0 0 0 74 13 23
2014 Scientific and Professional 32 35 14 16 1 1 0 68 18 68
2014 Administration and Foreign Services 25 36 14 14 11 0 0 60 25 369
2014 Administrative Support 24 34 21 12 9 0 0 58 21 148
2014 Other occupational category 18 39 18 14 10 0 2 58 24 50

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 44 30 15 7 4 0 0 74 11 27
2020 Scientific and Professional 40 44 6 7 2 0 0 84 10 82
2020 Administration and Foreign Services 31 44 12 9 3 0 0 75 12 593
2020 Administrative Support 44 39 4 10 3 0 0 83 13 195
2020 Other occupational category 46 34 7 11 1 0 0 80 13 79
2019 Executive 33 38 13 13 4 0 0 71 17 24
2019 Scientific and Professional 45 33 8 12 3 0 0 78 14 76
2019 Administration and Foreign Services 34 39 11 10 6 0 0 72 16 462
2019 Administrative Support 42 36 10 6 4 1 1 80 10 168
2019 Other occupational category 50 43 2 3 0 2 0 94 3 74
2018 Executive 36 40 12 0 12 0 0 76 12 25
2018 Scientific and Professional 42 33 6 10 8 2 0 76 17 64
2018 Administration and Foreign Services 30 42 12 10 6 0 1 73 15 394
2018 Administrative Support 38 41 11 7 2 1 0 80 9 138
2018 Other occupational category 50 31 9 2 8 0 0 81 9 56
2017 Executive 31 44 14 10 0 0 0 75 10 22
2017 Scientific and Professional 39 43 10 3 5 0 0 82 8 61
2017 Administration and Foreign Services 30 46 12 7 5 0 0 76 12 380
2017 Administrative Support 34 49 11 3 3 0 0 83 6 130
2017 Other occupational category 39 45 2 11 3 0 0 84 14 56

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 74 26 0 0 0 0 0 100 0 27
2020 Scientific and Professional 61 32 3 4 1 0 0 93 5 82
2020 Administration and Foreign Services 51 36 9 3 1 0 0 87 4 593
2020 Administrative Support 56 30 4 7 4 0 0 85 11 196
2020 Other occupational category 72 22 5 1 0 0 0 94 1 79
2019 Executive 57 30 4 9 0 0 0 87 9 23
2019 Scientific and Professional 57 33 3 5 1 0 0 91 7 75
2019 Administration and Foreign Services 52 32 8 5 2 0 0 84 8 463
2019 Administrative Support 58 27 8 5 2 0 0 85 7 168
2019 Other occupational category 70 27 2 2 0 0 0 97 2 73
2018 Executive 83 13 4 0 0 0 0 96 0 23
2018 Scientific and Professional 55 34 4 3 1 2 0 91 4 65
2018 Administration and Foreign Services 56 34 6 3 1 0 0 90 4 395
2018 Administrative Support 53 36 4 1 3 3 0 92 4 137
2018 Other occupational category 61 29 4 4 2 0 0 91 6 56
2017 Executive 77 23 0 0 0 0 0 100 0 22
2017 Scientific and Professional 57 29 8 3 2 0 0 87 5 61
2017 Administration and Foreign Services 43 42 8 4 2 1 0 85 6 379
2017 Administrative Support 45 44 5 4 1 2 0 91 5 131
2017 Other occupational category 51 40 6 3 0 0 0 91 3 55
2014 Executive 61 35 4 0 0 0 0 96 0 23
2014 Scientific and Professional 55 26 7 6 3 3 0 84 9 68
2014 Administration and Foreign Services 46 38 9 3 3 0 0 85 6 369
2014 Administrative Support 50 39 5 3 2 0 0 89 5 147
2014 Other occupational category 68 23 10 0 0 0 0 90 0 50

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 54 21 11 11 4 0 0 75 14 28
2020 Scientific and Professional 48 32 10 7 4 0 0 79 11 82
2020 Administration and Foreign Services 32 35 15 13 5 0 0 67 18 591
2020 Administrative Support 37 30 13 11 9 0 0 67 20 197
2020 Other occupational category 42 36 9 9 4 0 0 78 13 79
2019 Executive 33 29 17 17 4 0 0 63 21 24
2019 Scientific and Professional 47 26 13 11 3 0 0 74 13 76
2019 Administration and Foreign Services 31 33 13 13 10 0 0 64 23 466
2019 Administrative Support 36 30 15 9 9 0 0 66 19 169
2019 Other occupational category 36 38 11 8 6 2 0 75 14 74
2018 Executive 52 12 20 12 4 0 0 64 16 25
2018 Scientific and Professional 45 37 3 6 7 2 0 83 13 65
2018 Administration and Foreign Services 32 33 13 11 10 0 0 66 21 395
2018 Administrative Support 39 30 15 8 8 0 0 69 16 138
2018 Other occupational category 30 37 14 6 13 0 0 67 19 56
2017 Executive 46 32 4 18 0 0 0 78 18 22
2017 Scientific and Professional 43 37 5 8 7 0 0 80 15 60
2017 Administration and Foreign Services 29 37 13 12 10 0 0 66 22 379
2017 Administrative Support 33 41 6 8 11 2 0 75 19 130
2017 Other occupational category 40 36 4 13 7 0 0 76 20 56

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 65 27 4 4 0 0 0 92 4 26
2020 Scientific and Professional 63 26 7 4 0 0 0 89 4 82
2020 Administration and Foreign Services 55 33 8 3 1 0 0 88 4 590
2020 Administrative Support 55 24 12 5 4 0 0 79 9 198
2020 Other occupational category 77 17 5 0 1 0 0 94 1 78
2019 Executive 58 33 4 0 0 0 4 96 0 24
2019 Scientific and Professional 67 25 5 1 1 0 0 92 3 75
2019 Administration and Foreign Services 56 31 8 3 1 0 0 88 5 465
2019 Administrative Support 53 30 11 5 2 0 0 82 7 169
2019 Other occupational category 70 25 2 1 0 2 0 97 1 72
2018 Executive 64 36 0 0 0 0 0 100 0 25
2018 Scientific and Professional 62 27 6 3 0 2 0 91 3 64
2018 Administration and Foreign Services 59 30 9 1 0 0 0 89 1 388
2018 Administrative Support 62 27 7 3 1 0 0 89 4 138
2018 Other occupational category 70 19 10 2 0 0 0 89 2 56
2017 Executive 81 19 0 0 0 0 0 100 0 22
2017 Scientific and Professional 71 19 3 7 0 0 0 90 7 60
2017 Administration and Foreign Services 56 35 7 2 0 0 0 91 2 379
2017 Administrative Support 51 39 9 0 1 0 0 90 1 130
2017 Other occupational category 69 26 2 2 2 0 0 95 3 56
2014 Executive 61 30 9 0 0 0 0 91 0 23
2014 Scientific and Professional 69 20 4 3 1 3 0 91 5 68
2014 Administration and Foreign Services 62 28 7 1 2 0 0 90 3 368
2014 Administrative Support 62 31 6 0 1 1 0 93 1 148
2014 Other occupational category 82 16 2 0 0 0 0 98 0 50

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 64 29 0 4 4 0 0 93 7 28
2020 Scientific and Professional 40 41 10 5 5 0 0 80 10 81
2020 Administration and Foreign Services 30 35 15 12 8 0 0 65 20 588
2020 Administrative Support 32 29 14 14 9 2 2 63 23 196
2020 Other occupational category 40 34 10 10 5 0 0 74 15 79
2019 Executive 38 33 17 13 0 0 0 71 13 24
2019 Scientific and Professional 42 32 8 12 7 0 0 74 18 76
2019 Administration and Foreign Services 30 38 14 11 7 0 0 68 18 464
2019 Administrative Support 31 31 22 7 7 0 2 64 14 169
2019 Other occupational category 31 45 13 5 5 2 0 77 10 74
2018 Executive 64 28 4 4 0 0 0 92 4 25
2018 Scientific and Professional 39 36 5 14 4 2 0 76 19 64
2018 Administration and Foreign Services 28 37 15 10 8 0 0 66 18 392
2018 Administrative Support 30 36 20 6 7 0 1 67 13 138
2018 Other occupational category 34 27 16 12 8 0 3 63 20 56
2017 Executive 67 24 5 5 0 0 0 91 5 21
2017 Scientific and Professional 34 40 7 12 8 0 0 73 20 60
2017 Administration and Foreign Services 30 39 10 11 8 0 0 70 20 380
2017 Administrative Support 26 49 14 5 5 1 0 75 11 131
2017 Other occupational category 39 39 6 9 4 0 3 81 13 56
2014 Executive 52 39 0 9 0 0 0 91 9 23
2014 Scientific and Professional 31 37 9 15 6 3 0 70 21 68
2014 Administration and Foreign Services 24 44 11 13 7 0 0 68 20 368
2014 Administrative Support 22 45 15 10 7 0 1 68 17 148
2014 Other occupational category 28 28 14 18 12 0 0 56 30 50

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 64 14 14 4 4 0 0 79 7 28
2020 Scientific and Professional 49 33 12 2 4 0 0 82 6 82
2020 Administration and Foreign Services 31 40 15 8 6 0 0 72 14 594
2020 Administrative Support 34 24 18 17 7 1 0 58 23 198
2020 Other occupational category 36 30 19 9 4 1 0 67 13 79
2019 Executive 42 29 17 13 0 0 0 71 13 24
2019 Scientific and Professional 42 37 14 5 1 0 0 79 7 76
2019 Administration and Foreign Services 35 32 17 9 8 0 0 67 16 465
2019 Administrative Support 32 28 22 11 5 1 1 61 16 169
2019 Other occupational category 33 37 16 7 3 2 2 73 11 74
2018 Executive 68 24 4 4 0 0 0 92 4 25
2018 Scientific and Professional 47 35 6 5 6 2 0 83 11 64
2018 Administration and Foreign Services 34 34 15 11 6 0 0 69 17 393
2018 Administrative Support 32 37 17 7 6 0 2 70 13 139
2018 Other occupational category 31 31 13 13 11 0 1 62 24 55
2017 Executive 68 23 0 9 0 0 0 91 9 22
2017 Scientific and Professional 42 33 12 7 7 0 0 75 13 60
2017 Administration and Foreign Services 34 36 12 12 5 0 0 70 17 381
2017 Administrative Support 30 43 12 10 3 1 1 74 13 131
2017 Other occupational category 39 32 15 9 4 0 1 72 13 56
2014 Executive 48 43 0 9 0 0 0 91 9 23
2014 Scientific and Professional 38 26 25 9 1 1 0 65 10 68
2014 Administration and Foreign Services 29 36 14 12 7 0 1 66 19 368
2014 Administrative Support 23 43 17 7 9 0 1 67 17 147
2014 Other occupational category 28 30 16 18 6 0 2 60 24 50

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 36 11 0 4 0 0 86 4 28
2020 Scientific and Professional 39 39 10 10 2 0 0 78 12 81
2020 Administration and Foreign Services 32 41 13 9 4 0 0 73 14 588
2020 Administrative Support 41 31 14 7 7 1 0 72 14 196
2020 Other occupational category 40 44 5 8 3 0 0 85 11 78
2019 Executive 35 39 9 17 0 0 0 74 17 23
2019 Scientific and Professional 43 32 10 12 3 0 0 75 14 77
2019 Administration and Foreign Services 27 41 11 14 7 0 0 68 21 463
2019 Administrative Support 33 38 17 9 4 0 0 70 13 168
2019 Other occupational category 39 37 5 13 4 2 0 78 17 72
2018 Executive 48 32 8 12 0 0 0 80 12 25
2018 Scientific and Professional 38 39 10 7 4 2 0 79 11 62
2018 Administration and Foreign Services 28 35 14 14 8 0 0 63 23 392
2018 Administrative Support 31 35 22 9 3 0 0 66 12 138
2018 Other occupational category 34 37 16 8 6 0 0 71 13 56
2017 Executive 50 36 9 4 0 0 0 87 4 22
2017 Scientific and Professional 35 40 7 12 7 0 0 75 19 60
2017 Administration and Foreign Services 29 38 11 14 8 0 0 67 22 380
2017 Administrative Support 30 40 15 10 3 1 0 71 13 131
2017 Other occupational category 29 40 14 11 4 0 1 70 16 56
2014 Executive 35 57 9 0 0 0 0 91 0 23
2014 Scientific and Professional 36 35 20 6 1 1 0 72 7 68
2014 Administration and Foreign Services 28 37 15 10 9 0 0 65 20 369
2014 Administrative Support 34 37 15 9 4 0 0 72 13 148
2014 Other occupational category 30 30 14 14 12 0 0 60 26 50

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 56 26 11 4 4 0 0 81 7 27
2020 Scientific and Professional 57 30 7 4 1 0 0 88 5 82
2020 Administration and Foreign Services 47 37 9 5 3 0 0 83 8 592
2020 Administrative Support 53 26 11 5 5 0 0 79 10 198
2020 Other occupational category 68 26 3 1 3 0 0 93 4 79
2019 Executive 39 30 22 9 0 0 0 70 9 23
2019 Scientific and Professional 60 30 8 1 1 0 0 90 3 77
2019 Administration and Foreign Services 45 34 12 6 3 0 0 79 9 467
2019 Administrative Support 47 34 10 5 3 0 1 81 8 168
2019 Other occupational category 69 25 2 4 0 0 0 94 4 74
2018 Executive 52 44 4 0 0 0 0 96 0 25
2018 Scientific and Professional 55 27 9 4 3 2 0 83 7 65
2018 Administration and Foreign Services 46 34 11 6 2 0 0 80 8 390
2018 Administrative Support 46 40 6 4 4 0 0 86 8 139
2018 Other occupational category 53 34 8 4 2 0 0 87 6 56
2017 Executive 73 23 4 0 0 0 0 96 0 22
2017 Scientific and Professional 58 28 7 3 3 0 0 87 7 60
2017 Administration and Foreign Services 41 45 6 6 2 0 0 87 7 379
2017 Administrative Support 37 47 9 5 2 0 0 84 7 131
2017 Other occupational category 55 36 5 2 2 0 0 91 3 56
2014 Executive 43 39 9 4 4 0 0 83 9 23
2014 Scientific and Professional 55 26 9 4 4 1 0 82 9 68
2014 Administration and Foreign Services 44 38 10 4 2 1 0 83 7 369
2014 Administrative Support 39 42 13 3 3 1 0 82 6 147
2014 Other occupational category 60 28 6 6 0 0 0 88 6 50

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 4 18 25 11 39 4 0 22 52 28
2020 Scientific and Professional 22 30 23 18 7 0 0 52 25 82
2020 Administration and Foreign Services 29 30 20 11 10 0 0 59 21 588
2020 Administrative Support 53 26 12 5 5 0 0 79 10 196
2020 Other occupational category 19 33 17 9 21 0 0 53 30 79
2019 Executive 13 21 21 29 17 0 0 33 46 24
2019 Scientific and Professional 30 36 17 9 8 0 0 66 17 77
2019 Administration and Foreign Services 31 27 19 13 10 0 1 59 23 466
2019 Administrative Support 50 30 11 5 3 0 1 80 8 166
2019 Other occupational category 19 33 21 12 14 2 0 53 26 73
2018 Executive 20 16 24 36 4 0 0 36 40 25
2018 Scientific and Professional 38 30 17 6 7 2 0 69 13 65
2018 Administration and Foreign Services 29 32 18 13 7 0 0 61 20 395
2018 Administrative Support 50 33 10 6 1 0 0 83 7 139
2018 Other occupational category 37 25 14 13 8 2 2 64 21 56
2017 Executive 4 45 9 19 18 0 4 52 39 22
2017 Scientific and Professional 42 35 13 5 2 0 3 79 7 60
2017 Administration and Foreign Services 34 34 17 9 7 0 0 68 15 381
2017 Administrative Support 37 45 13 4 0 1 1 83 4 129
2017 Other occupational category 28 29 20 15 6 0 2 58 21 56
2014 Executive 22 17 13 17 26 0 4 41 45 23
2014 Scientific and Professional 39 36 16 4 1 3 0 78 6 68
2014 Administration and Foreign Services 41 29 17 8 6 0 0 70 14 368
2014 Administrative Support 53 34 11 1 2 0 0 87 3 148
2014 Other occupational category 14 18 28 20 20 0 0 32 39 50

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 18 32 25 14 11 0 0 25 50 28
2020 Scientific and Professional 4 21 34 27 15 0 0 41 25 82
2020 Administration and Foreign Services 13 28 32 18 7 1 1 25 42 593
2020 Administrative Support 15 22 33 22 8 1 1 30 37 197
2020 Other occupational category 2 9 29 32 28 0 0 60 11 79
2019 Executive 17 38 17 25 0 0 4 26 57 24
2019 Scientific and Professional 4 17 40 21 16 0 3 37 21 77
2019 Administration and Foreign Services 15 29 29 18 7 1 1 26 45 466
2019 Administrative Support 9 21 34 19 13 1 3 33 31 169
2019 Other occupational category 4 13 29 22 25 4 2 51 19 74
2018 Executive 8 32 32 16 12 0 0 28 40 25
2018 Scientific and Professional 6 22 29 30 10 2 1 41 29 63
2018 Administration and Foreign Services 13 30 31 20 5 2 1 25 43 395
2018 Administrative Support 7 28 32 22 9 1 1 33 35 138
2018 Other occupational category 2 14 26 29 21 0 9 55 18 56
2017 Executive 5 42 34 14 0 0 5 15 50 21
2017 Scientific and Professional 5 22 35 18 13 3 3 34 29 60
2017 Administration and Foreign Services 12 24 38 15 7 2 2 23 38 379
2017 Administrative Support 10 20 41 19 5 2 3 25 32 129
2017 Other occupational category 3 17 23 18 25 3 11 50 23 56
2014 Executive 4 30 43 9 13 0 0 22 35 23
2014 Scientific and Professional 3 19 35 23 13 4 3 39 24 68
2014 Administration and Foreign Services 8 21 33 26 9 1 3 36 29 368
2014 Administrative Support 5 18 38 22 12 1 5 35 24 147
2014 Other occupational category 2 9 38 33 7 2 10 45 12 50

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 0 26 30 26 19 0 0 44 26 27
2020 Scientific and Professional 6 9 25 32 25 4 0 59 16 81
2020 Administration and Foreign Services 9 18 31 25 14 2 1 40 28 591
2020 Administrative Support 9 18 19 25 24 4 2 52 28 197
2020 Other occupational category 1 5 27 27 35 3 1 65 6 78
2019 Executive 0 58 25 13 4 0 0 17 58 24
2019 Scientific and Professional 11 17 30 22 18 0 1 41 28 76
2019 Administration and Foreign Services 16 25 28 18 9 3 2 28 43 463
2019 Administrative Support 12 19 25 21 17 2 4 40 33 169
2019 Other occupational category 4 13 40 18 20 5 0 40 17 74
2018 Executive 8 21 42 17 13 0 0 29 29 24
2018 Scientific and Professional 6 23 35 22 9 5 0 33 31 64
2018 Administration and Foreign Services 15 30 28 18 6 2 1 25 46 391
2018 Administrative Support 15 22 21 17 17 4 3 37 41 138
2018 Other occupational category 13 13 24 23 21 2 5 46 28 56
2017 Executive 0 26 30 30 10 0 5 42 27 20
2017 Scientific and Professional 17 16 20 22 16 2 8 42 36 61
2017 Administration and Foreign Services 12 20 31 19 10 4 3 31 35 381
2017 Administrative Support 15 22 28 15 11 5 5 28 41 128
2017 Other occupational category 5 27 20 24 16 5 3 43 35 56
2014 Executive 26 30 17 17 4 0 4 23 59 23
2014 Scientific and Professional 6 19 19 26 26 4 0 54 26 68
2014 Administration and Foreign Services 11 24 31 21 10 2 2 32 36 369
2014 Administrative Support 10 13 32 21 11 6 6 37 26 148
2014 Other occupational category 12 30 30 14 9 0 6 24 44 50

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 14 32 25 21 7 0 0 29 46 28
2020 Scientific and Professional 5 11 27 31 22 1 2 55 17 81
2020 Administration and Foreign Services 10 17 32 24 11 2 4 37 29 590
2020 Administrative Support 8 13 28 24 14 9 5 44 24 198
2020 Other occupational category 1 6 19 23 41 4 5 71 8 78
2019 Executive 25 25 17 25 8 0 0 33 50 24
2019 Scientific and Professional 4 8 21 47 16 3 3 66 12 77
2019 Administration and Foreign Services 13 17 29 22 12 2 4 36 33 464
2019 Administrative Support 8 14 27 22 17 6 5 44 25 168
2019 Other occupational category 2 17 25 17 29 5 6 51 21 74
2018 Executive 8 20 28 24 16 0 4 42 29 25
2018 Scientific and Professional 5 17 23 33 13 5 3 51 24 64
2018 Administration and Foreign Services 11 20 28 25 9 2 5 36 34 393
2018 Administrative Support 12 21 25 20 13 6 4 36 36 136
2018 Other occupational category 10 11 20 21 24 3 11 52 24 55
2017 Executive 10 15 31 25 15 0 5 42 26 20
2017 Scientific and Professional 13 7 28 23 15 5 10 44 23 61
2017 Administration and Foreign Services 8 15 32 21 12 4 8 37 27 381
2017 Administrative Support 9 12 27 21 14 5 11 42 26 128
2017 Other occupational category 5 13 19 19 23 5 16 53 23 56
2014 Executive 22 39 26 9 4 0 0 13 61 23
2014 Scientific and Professional 3 15 26 27 16 4 9 50 20 68
2014 Administration and Foreign Services 9 19 30 22 12 2 6 36 30 368
2014 Administrative Support 10 14 25 24 12 5 11 42 28 148
2014 Other occupational category 2 8 24 32 14 2 18 57 13 50

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 21 11 43 25 0 0 0 25 32 28
2020 Scientific and Professional 6 14 38 30 12 0 0 42 20 81
2020 Administration and Foreign Services 10 19 29 26 15 0 1 41 29 588
2020 Administrative Support 5 9 28 30 25 2 2 56 14 195
2020 Other occupational category 9 16 34 22 19 1 0 41 25 79
2019 Executive 22 26 35 13 4 0 0 17 48 23
2019 Scientific and Professional 3 9 38 30 21 0 0 51 12 77
2019 Administration and Foreign Services 10 18 33 25 12 1 2 38 29 463
2019 Administrative Support 5 8 27 28 25 1 5 57 15 165
2019 Other occupational category 9 6 33 25 23 5 0 51 15 74
2018 Executive 17 17 33 21 13 0 0 33 33 24
2018 Scientific and Professional 3 12 38 29 14 2 2 45 16 63
2018 Administration and Foreign Services 12 18 33 25 10 1 1 36 30 389
2018 Administrative Support 4 12 33 23 24 4 1 50 16 138
2018 Other occupational category 11 13 30 22 19 2 3 43 26 56
2017 Executive 0 27 25 27 18 0 4 46 28 22
2017 Scientific and Professional 3 13 34 26 17 5 2 46 18 61
2017 Administration and Foreign Services 12 18 26 31 11 1 1 43 30 378
2017 Administrative Support 3 10 33 28 16 4 5 48 15 126
2017 Other occupational category 11 15 18 25 23 1 7 52 28 56
2014 Executive 4 17 52 22 4 0 0 26 22 23
2014 Scientific and Professional 3 9 34 36 15 3 1 53 12 68
2014 Administration and Foreign Services 11 16 32 27 13 1 1 41 27 367
2014 Administrative Support 1 10 26 38 18 0 7 60 12 146
2014 Other occupational category 6 22 32 16 20 0 4 38 29 50

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 18 14 21 25 14 0 7 42 35 28
2020 Scientific and Professional 15 15 30 22 17 0 1 40 30 82
2020 Administration and Foreign Services 15 20 27 21 14 2 2 36 36 592
2020 Administrative Support 9 12 20 27 26 1 5 56 22 198
2020 Other occupational category 3 11 26 33 23 0 4 59 14 79
2019 Executive 8 29 29 21 8 0 4 30 39 24
2019 Scientific and Professional 9 16 29 27 17 3 0 45 25 77
2019 Administration and Foreign Services 17 21 30 18 9 2 2 29 40 463
2019 Administrative Support 11 14 29 20 21 0 5 43 27 169
2019 Other occupational category 9 15 23 22 25 5 2 50 25 74
2018 Executive 12 32 24 16 16 0 0 32 44 25
2018 Scientific and Professional 12 17 33 17 15 3 2 34 31 64
2018 Administration and Foreign Services 21 26 30 13 8 1 2 21 48 395
2018 Administrative Support 11 20 24 20 22 2 1 43 32 138
2018 Other occupational category 9 18 23 14 24 3 9 44 31 56
2017 Executive 25 24 24 24 5 0 0 28 48 21
2017 Scientific and Professional 12 21 28 23 10 3 3 35 35 61
2017 Administration and Foreign Services 21 23 29 15 9 1 1 25 45 378
2017 Administrative Support 14 24 25 13 17 2 6 32 41 128
2017 Other occupational category 12 15 13 24 25 0 13 55 30 55
2014 Executive 26 17 26 17 13 0 0 30 43 23
2014 Scientific and Professional 7 22 30 22 12 3 4 36 31 68
2014 Administration and Foreign Services 20 23 31 16 8 1 1 24 44 369
2014 Administrative Support 7 12 33 26 16 1 5 44 20 147
2014 Other occupational category 14 26 31 14 11 0 4 26 42 49

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 7 14 43 14 18 0 4 33 22 28
2020 Scientific and Professional 9 16 30 23 20 1 1 45 25 82
2020 Administration and Foreign Services 8 16 24 26 17 6 3 47 27 590
2020 Administrative Support 10 13 17 27 20 10 4 54 26 196
2020 Other occupational category 1 12 25 25 27 7 3 58 15 78
2019 Executive 13 25 33 21 4 0 4 26 39 24
2019 Scientific and Professional 14 13 21 31 19 1 0 51 28 77
2019 Administration and Foreign Services 21 21 26 17 8 3 3 27 45 463
2019 Administrative Support 18 18 23 20 13 4 4 36 39 168
2019 Other occupational category 9 25 33 13 13 7 0 28 37 73
2018 Executive 9 30 30 17 13 0 0 30 39 23
2018 Scientific and Professional 11 16 25 26 16 5 2 45 29 62
2018 Administration and Foreign Services 15 26 32 17 7 3 1 25 42 394
2018 Administrative Support 18 23 20 18 15 4 1 35 44 137
2018 Other occupational category 14 14 25 13 21 5 9 39 33 56
2017 Executive 10 13 37 27 13 0 0 40 23 22
2017 Scientific and Professional 18 12 18 21 18 6 6 45 34 61
2017 Administration and Foreign Services 13 25 29 19 11 2 2 31 38 379
2017 Administrative Support 17 20 28 13 11 6 6 27 41 128
2017 Other occupational category 10 19 16 22 16 8 9 45 35 56
2014 Executive 4 9 43 30 13 0 0 43 13 23
2014 Scientific and Professional 6 14 20 33 19 6 1 56 22 68
2014 Administration and Foreign Services 11 20 31 19 12 3 4 33 33 368
2014 Administrative Support 19 24 18 19 10 4 5 32 48 148
2014 Other occupational category 24 14 18 22 8 0 14 34 45 50

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 14 29 18 32 4 0 4 37 44 28
2020 Scientific and Professional 4 16 24 32 22 1 1 55 20 82
2020 Administration and Foreign Services 9 20 35 20 13 3 1 34 30 588
2020 Administrative Support 8 14 27 18 22 6 5 45 24 195
2020 Other occupational category 6 14 25 18 30 1 6 52 21 79
2019 Executive 13 38 38 13 0 0 0 13 50 24
2019 Scientific and Professional 7 11 26 39 16 1 0 56 17 76
2019 Administration and Foreign Services 14 20 34 21 9 2 2 31 35 465
2019 Administrative Support 7 14 28 24 18 4 5 46 23 166
2019 Other occupational category 12 16 27 17 22 5 2 42 30 74
2018 Executive 8 20 44 20 8 0 0 28 28 25
2018 Scientific and Professional 12 13 29 33 9 3 0 44 26 64
2018 Administration and Foreign Services 15 19 37 17 6 2 2 24 36 392
2018 Administrative Support 12 14 24 21 18 9 3 44 29 139
2018 Other occupational category 10 15 23 22 15 6 9 44 29 55
2017 Executive 4 36 42 13 4 0 0 18 41 22
2017 Scientific and Professional 10 12 29 20 15 11 3 41 25 61
2017 Administration and Foreign Services 10 20 35 18 10 2 4 30 32 381
2017 Administrative Support 9 19 30 17 16 4 4 36 31 128
2017 Other occupational category 8 11 25 22 19 3 12 48 22 56
2014 Executive 9 35 30 17 9 0 0 26 43 23
2014 Scientific and Professional 6 15 22 30 18 6 4 53 23 68
2014 Administration and Foreign Services 10 21 39 19 8 1 2 28 32 368
2014 Administrative Support 5 11 30 25 13 2 14 45 19 148
2014 Other occupational category 8 16 28 16 18 2 12 40 28 50

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 7 7 36 36 14 0 0 50 14 28
2020 Scientific and Professional 2 18 33 33 12 1 0 46 21 82
2020 Administration and Foreign Services 5 17 38 28 12 1 1 40 22 591
2020 Administrative Support 8 12 28 27 22 2 2 51 20 198
2020 Other occupational category 1 15 26 35 23 0 0 58 16 79
2019 Executive 8 38 29 13 8 0 4 22 48 24
2019 Scientific and Professional 6 18 42 22 12 0 0 34 25 77
2019 Administration and Foreign Services 10 20 38 23 8 1 1 31 30 465
2019 Administrative Support 7 18 27 30 14 1 4 46 25 169
2019 Other occupational category 6 25 37 17 13 3 0 30 32 74
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 39 32 21 0 4 0 4 74 4 28
2020 Scientific and Professional 32 26 10 11 6 9 6 68 20 81
2020 Administration and Foreign Services 26 31 19 8 4 7 4 65 14 593
2020 Administrative Support 27 25 18 9 10 8 4 59 21 197
2020 Other occupational category 27 26 12 5 3 15 12 73 11 79
2019 Executive 29 54 13 0 0 4 0 87 0 24
2019 Scientific and Professional 23 19 19 19 6 10 1 49 29 77
2019 Administration and Foreign Services 32 30 17 6 7 6 4 67 14 465
2019 Administrative Support 29 24 17 10 8 7 5 60 21 168
2019 Other occupational category 27 35 9 9 2 10 8 76 13 73
2018 Executive 48 36 4 0 4 4 4 91 4 25
2018 Scientific and Professional 27 26 13 14 5 11 5 62 22 63
2018 Administration and Foreign Services 24 35 17 9 5 6 3 66 15 394
2018 Administrative Support 23 29 25 11 6 2 4 55 18 136
2018 Other occupational category 14 20 26 10 3 17 9 46 18 56
2017 Executive 50 36 4 0 0 4 4 95 0 22
2017 Scientific and Professional 20 32 5 15 10 12 7 63 31 60
2017 Administration and Foreign Services 25 38 12 11 3 7 4 71 15 381
2017 Administrative Support 35 25 19 8 5 5 2 64 15 131
2017 Other occupational category 29 22 18 8 6 11 7 62 16 56
2014 Executive 43 39 4 13 0 0 0 83 13 23
2014 Scientific and Professional 38 25 11 9 12 4 1 66 22 68
2014 Administration and Foreign Services 28 38 17 9 3 3 3 69 13 369
2014 Administrative Support 33 34 17 8 1 3 2 71 10 148
2014 Other occupational category 34 26 12 4 6 0 18 73 12 50

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 39 4 0 0 0 0 96 0 28
2020 Scientific and Professional 56 24 5 10 4 1 0 82 14 82
2020 Administration and Foreign Services 51 31 7 5 4 2 0 83 9 589
2020 Administrative Support 48 25 6 11 9 1 0 74 20 198
2020 Other occupational category 52 26 9 5 0 6 1 85 6 79
2019 Executive 54 42 0 4 0 0 0 96 4 24
2019 Scientific and Professional 43 30 6 16 5 0 0 73 21 77
2019 Administration and Foreign Services 47 29 9 10 5 0 0 76 15 464
2019 Administrative Support 44 28 10 6 9 1 1 74 16 169
2019 Other occupational category 56 27 3 5 4 6 0 87 9 73
2018 Executive 71 25 0 4 0 0 0 96 4 24
2018 Scientific and Professional 52 21 6 15 5 2 0 73 20 64
2018 Administration and Foreign Services 45 32 9 8 4 1 0 78 12 394
2018 Administrative Support 47 26 11 7 8 0 0 74 15 136
2018 Other occupational category 47 23 10 9 8 0 4 73 17 56
2017 Executive 68 27 4 0 0 0 0 96 0 22
2017 Scientific and Professional 59 16 8 3 12 2 0 76 15 61
2017 Administration and Foreign Services 44 34 7 8 5 1 0 80 13 382
2017 Administrative Support 45 29 10 10 5 1 0 74 16 131
2017 Other occupational category 40 40 4 7 4 3 1 84 12 56
2014 Executive 78 17 0 4 0 0 0 96 4 23
2014 Scientific and Professional 55 19 6 12 7 1 0 75 19 68
2014 Administration and Foreign Services 47 33 10 7 2 1 0 81 9 369
2014 Administrative Support 56 25 10 7 3 0 0 81 9 148
2014 Other occupational category 57 28 8 2 2 4 0 88 4 50

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 67 30 0 4 0 0 0 96 4 27
2020 Scientific and Professional 61 24 11 1 2 0 0 85 4 82
2020 Administration and Foreign Services 61 28 5 3 2 0 0 90 5 593
2020 Administrative Support 57 28 7 4 3 1 0 86 7 197
2020 Other occupational category 76 18 7 0 0 0 0 93 0 78
2019 Executive 45 55 0 0 0 0 0 100 0 22
2019 Scientific and Professional 47 35 8 9 1 0 0 82 10 77
2019 Administration and Foreign Services 57 28 5 7 2 0 0 86 9 465
2019 Administrative Support 47 31 11 7 4 1 0 78 11 168
2019 Other occupational category 63 27 5 0 1 4 0 94 1 73
2018 Executive 60 32 8 0 0 0 0 92 0 25
2018 Scientific and Professional 60 30 3 4 2 2 0 91 6 64
2018 Administration and Foreign Services 52 37 8 2 1 0 0 89 3 393
2018 Administrative Support 51 34 8 4 1 1 0 86 6 135
2018 Other occupational category 65 30 0 3 2 0 0 95 5 56
2017 Executive 81 13 5 0 0 0 0 95 0 22
2017 Scientific and Professional 59 28 5 3 5 0 0 87 8 61
2017 Administration and Foreign Services 49 38 8 3 2 0 0 87 5 380
2017 Administrative Support 44 37 8 7 4 0 0 82 11 131
2017 Other occupational category 54 38 2 3 2 0 2 93 5 54
2014 Executive 48 39 4 9 0 0 0 87 9 23
2014 Scientific and Professional 49 40 0 6 3 1 0 91 9 68
2014 Administration and Foreign Services 46 41 7 6 0 0 0 87 6 368
2014 Administrative Support 42 38 11 7 2 0 0 80 9 148
2014 Other occupational category 56 36 2 4 2 0 0 92 6 50

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 68 18 11 0 0 4 0 89 0 28
2020 Scientific and Professional 61 27 4 5 2 1 0 89 7 82
2020 Administration and Foreign Services 47 37 9 4 2 2 0 85 6 590
2020 Administrative Support 44 27 17 6 3 2 1 73 9 198
2020 Other occupational category 50 30 9 4 0 4 3 86 4 77
2019 Executive 42 38 8 13 0 0 0 79 13 24
2019 Scientific and Professional 54 33 9 3 1 0 0 87 4 76
2019 Administration and Foreign Services 45 32 14 6 3 0 0 78 8 466
2019 Administrative Support 41 36 13 4 5 2 0 78 9 169
2019 Other occupational category 49 32 10 5 1 4 0 84 6 73
2018 Executive 52 36 4 4 0 4 0 92 4 25
2018 Scientific and Professional 56 24 12 3 3 2 0 82 6 64
2018 Administration and Foreign Services 40 43 9 6 1 1 0 84 7 393
2018 Administrative Support 40 38 12 4 3 1 1 81 7 136
2018 Other occupational category 46 30 11 8 2 2 1 79 10 56

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 71 21 7 0 0 0 0 93 0 28
2020 Scientific and Professional 56 21 7 5 5 4 2 82 10 82
2020 Administration and Foreign Services 48 23 10 5 4 6 3 79 10 593
2020 Administrative Support 36 19 16 5 5 13 8 69 11 198
2020 Other occupational category 54 25 0 10 5 4 1 84 16 79
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 86 14 0 0 0 0 0 100 0 28
2020 Scientific and Professional 47 27 10 5 2 1 7 81 8 82
2020 Administration and Foreign Services 45 27 13 4 3 1 7 78 7 594
2020 Administrative Support 32 22 19 8 10 3 7 60 20 198
2020 Other occupational category 44 22 12 7 0 1 15 78 8 79
2019 Executive 58 29 13 0 0 0 0 88 0 24
2019 Scientific and Professional 44 30 14 8 1 0 3 76 9 77
2019 Administration and Foreign Services 43 24 17 4 3 1 7 73 8 467
2019 Administrative Support 25 27 23 7 8 2 8 58 17 168
2019 Other occupational category 42 24 17 2 1 3 11 77 3 74

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 61 21 11 7 0 0 0 82 7 28
2020 Scientific and Professional 46 32 7 9 5 1 0 79 14 82
2020 Administration and Foreign Services 44 32 11 8 4 0 1 76 12 591
2020 Administrative Support 42 24 15 8 10 1 1 67 18 198
2020 Other occupational category 46 32 12 7 3 0 1 79 9 78
2019 Executive 29 38 17 4 13 0 0 67 17 24
2019 Scientific and Professional 39 31 10 17 3 0 0 70 19 77
2019 Administration and Foreign Services 41 30 12 9 6 1 1 73 15 464
2019 Administrative Support 37 31 14 7 10 0 1 68 17 167
2019 Other occupational category 37 38 9 4 7 5 0 79 12 74
2018 Executive 52 24 8 12 4 0 0 76 16 25
2018 Scientific and Professional 38 48 5 5 3 2 0 88 8 64
2018 Administration and Foreign Services 39 37 12 7 5 0 0 76 12 391
2018 Administrative Support 34 39 15 6 5 1 0 74 11 137
2018 Other occupational category 25 36 14 4 17 0 4 64 21 56
2017 Executive 40 38 13 9 0 0 0 78 9 22
2017 Scientific and Professional 51 23 8 11 7 0 0 74 18 61
2017 Administration and Foreign Services 38 41 9 7 3 0 1 80 11 382
2017 Administrative Support 39 35 15 6 3 0 1 75 9 131
2017 Other occupational category 29 32 7 11 9 4 7 70 22 56
2014 Executive 43 30 4 17 0 0 4 77 18 23
2014 Scientific and Professional 35 36 9 10 9 1 0 72 19 68
2014 Administration and Foreign Services 33 40 12 8 5 1 1 74 14 369
2014 Administrative Support 42 28 15 8 5 0 3 72 13 148
2014 Other occupational category 25 28 26 14 8 0 0 52 22 50

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 64 18 4 0 0 7 7 96 0 28
2020 Scientific and Professional 56 28 9 3 5 0 0 84 7 82
2020 Administration and Foreign Services 48 28 12 5 4 3 1 79 9 594
2020 Administrative Support 42 22 17 5 9 4 2 68 14 198
2020 Other occupational category 45 25 16 4 1 4 5 77 6 78

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 82 14 0 4 0 0 0 96 4 28
2020 Scientific and Professional 53 32 7 4 5 0 0 84 9 82
2020 Administration and Foreign Services 51 33 8 6 2 0 0 84 8 595
2020 Administrative Support 48 26 11 8 5 2 1 75 13 198
2020 Other occupational category 53 27 9 7 1 0 3 83 8 79
2019 Executive 36 32 9 18 5 0 0 68 23 22
2019 Scientific and Professional 43 30 12 13 1 0 0 74 14 76
2019 Administration and Foreign Services 46 32 10 6 4 1 1 80 10 467
2019 Administrative Support 45 33 8 7 5 1 1 79 12 166
2019 Other occupational category 50 31 13 3 0 3 0 83 3 70
2018 Executive 60 24 8 4 4 0 0 84 8 25
2018 Scientific and Professional 45 36 3 11 3 2 0 82 14 63
2018 Administration and Foreign Services 47 34 8 8 3 0 0 82 11 390
2018 Administrative Support 43 38 10 5 4 0 1 81 9 136
2018 Other occupational category 41 39 5 5 8 2 2 82 13 56
2017 Executive 55 22 14 9 0 0 0 77 9 22
2017 Scientific and Professional 51 28 8 7 7 0 0 79 13 61
2017 Administration and Foreign Services 43 37 9 7 4 0 1 80 11 381
2017 Administrative Support 46 38 9 5 2 1 0 84 6 131
2017 Other occupational category 46 31 4 7 8 2 3 81 15 56
2014 Executive 57 30 0 4 4 0 4 91 9 23
2014 Scientific and Professional 42 23 14 10 9 1 0 66 19 68
2014 Administration and Foreign Services 40 35 12 10 2 0 0 76 12 369
2014 Administrative Support 49 33 11 3 3 0 1 83 6 148
2014 Other occupational category 40 30 14 8 8 0 0 70 16 50

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 21 79 28
2020 Scientific and Professional 45 55 82
2020 Administration and Foreign Services 38 62 595
2020 Administrative Support 30 70 198
2020 Other occupational category 42 58 78

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 68 14 0 0 0 4 14 100 0 28
2020 Scientific and Professional 61 16 6 2 0 4 11 90 3 82
2020 Administration and Foreign Services 47 22 10 3 2 6 10 82 6 593
2020 Administrative Support 32 19 13 5 9 11 11 65 18 197
2020 Other occupational category 65 13 4 1 0 7 10 94 2 79

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 64 29 7 0 0 0 0 93 0 28
2020 Scientific and Professional 66 19 2 7 4 0 1 86 11 82
2020 Administration and Foreign Services 53 30 9 4 3 1 0 83 7 595
2020 Administrative Support 46 24 11 10 9 1 0 70 19 198
2020 Other occupational category 56 27 9 7 1 0 0 83 8 78
2019 Executive 38 25 17 17 0 0 4 65 17 24
2019 Scientific and Professional 52 29 10 6 3 0 0 81 9 77
2019 Administration and Foreign Services 50 31 8 5 5 0 0 82 10 467
2019 Administrative Support 50 25 13 5 7 0 0 75 13 168
2019 Other occupational category 60 31 5 2 1 2 0 93 2 73
2018 Executive 58 25 8 8 0 0 0 83 8 24
2018 Scientific and Professional 52 25 11 6 4 2 0 78 11 64
2018 Administration and Foreign Services 49 29 8 7 5 0 0 79 13 390
2018 Administrative Support 51 30 10 4 4 1 0 81 8 135
2018 Other occupational category 52 22 7 12 8 0 0 74 20 56
2017 Executive 55 22 14 9 0 0 0 77 9 22
2017 Scientific and Professional 57 23 5 7 8 0 0 80 15 61
2017 Administration and Foreign Services 54 25 10 6 4 0 1 80 10 380
2017 Administrative Support 55 28 11 5 2 0 0 83 6 131
2017 Other occupational category 58 18 4 5 11 2 2 79 17 56
2014 Executive 61 13 4 13 4 0 4 77 18 23
2014 Scientific and Professional 52 19 9 6 12 3 0 73 18 68
2014 Administration and Foreign Services 48 31 11 6 4 1 0 79 10 369
2014 Administrative Support 51 37 7 4 2 0 0 87 6 148
2014 Other occupational category 49 26 16 8 2 0 0 74 10 50
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 32 39 11 18 0 0 0 71 18 28
2020 Scientific and Professional 48 30 8 5 1 7 0 84 7 82
2020 Administration and Foreign Services 33 32 15 7 5 8 0 70 13 593
2020 Administrative Support 34 26 16 6 6 12 1 69 13 197
2020 Other occupational category 53 21 10 7 0 7 3 82 7 79
2019 Executive 21 46 17 13 0 4 0 70 13 24
2019 Scientific and Professional 31 32 12 10 4 10 0 71 16 77
2019 Administration and Foreign Services 25 32 19 9 7 8 0 62 17 466
2019 Administrative Support 30 29 17 7 8 8 2 66 16 168
2019 Other occupational category 40 29 17 2 2 10 0 77 4 74
2018 Executive 28 24 24 20 4 0 0 52 24 25
2018 Scientific and Professional 38 23 11 9 12 6 0 66 22 65
2018 Administration and Foreign Services 25 31 20 11 6 6 0 60 18 395
2018 Administrative Support 31 30 20 4 6 8 1 67 11 138
2018 Other occupational category 35 30 11 4 4 16 0 77 9 55
2017 Executive 37 27 19 4 13 0 0 64 18 22
2017 Scientific and Professional 28 34 7 8 10 13 0 71 21 61
2017 Administration and Foreign Services 27 35 16 10 6 6 0 66 17 382
2017 Administrative Support 27 38 18 6 5 6 0 69 12 130
2017 Other occupational category 47 28 13 2 2 7 1 81 4 56
2014 Executive 17 35 22 26 0 0 0 52 26 23
2014 Scientific and Professional 35 29 7 7 4 17 0 78 14 68
2014 Administration and Foreign Services 21 34 19 12 5 9 0 60 19 369
2014 Administrative Support 26 37 15 7 2 13 0 72 10 148
2014 Other occupational category 32 38 16 4 6 2 2 73 11 50

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 36 36 14 7 7 0 0 71 14 28
2020 Scientific and Professional 40 33 9 15 1 2 0 74 17 80
2020 Administration and Foreign Services 27 34 17 14 6 2 0 62 21 591
2020 Administrative Support 34 28 16 11 7 5 1 65 19 197
2020 Other occupational category 46 36 7 6 1 3 0 86 8 79
2019 Executive 21 38 25 17 0 0 0 58 17 24
2019 Scientific and Professional 29 32 14 16 5 4 0 64 22 77
2019 Administration and Foreign Services 23 31 20 15 8 3 0 56 24 464
2019 Administrative Support 30 30 16 10 6 7 1 65 17 168
2019 Other occupational category 37 37 11 10 0 6 0 78 10 74
2018 Executive 36 24 24 12 4 0 0 60 16 25
2018 Scientific and Professional 35 23 13 16 12 2 0 60 28 65
2018 Administration and Foreign Services 20 33 21 14 9 2 1 55 24 395
2018 Administrative Support 32 30 19 9 9 2 0 63 18 138
2018 Other occupational category 34 26 14 15 6 5 0 63 22 56
2017 Executive 37 31 19 9 4 0 0 68 13 22
2017 Scientific and Professional 28 36 12 7 13 5 0 67 21 61
2017 Administration and Foreign Services 20 35 16 20 8 2 0 55 29 382
2017 Administrative Support 23 37 15 15 6 4 0 63 22 130
2017 Other occupational category 35 29 13 15 4 2 1 67 20 55
2014 Executive 22 35 9 26 9 0 0 57 35 23
2014 Scientific and Professional 26 31 11 16 9 6 1 61 27 68
2014 Administration and Foreign Services 16 33 19 17 12 4 0 50 30 368
2014 Administrative Support 23 35 22 10 2 7 1 63 13 148
2014 Other occupational category 22 26 14 22 12 2 2 51 35 50

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 25 36 14 18 7 0 0 61 25 28
2020 Scientific and Professional 25 37 12 15 4 7 0 67 20 81
2020 Administration and Foreign Services 19 34 18 18 8 3 0 54 27 596
2020 Administrative Support 29 24 20 9 10 8 0 58 20 196
2020 Other occupational category 35 44 13 6 0 3 0 81 6 79
2019 Executive 4 42 25 21 4 4 0 48 26 24
2019 Scientific and Professional 14 38 20 14 4 9 0 58 20 76
2019 Administration and Foreign Services 18 29 21 17 9 6 0 50 28 462
2019 Administrative Support 24 25 17 16 7 10 1 55 26 166
2019 Other occupational category 31 31 22 8 0 8 0 67 9 74
2018 Executive 20 36 28 16 0 0 0 56 16 25
2018 Scientific and Professional 18 34 16 13 10 9 0 58 25 65
2018 Administration and Foreign Services 14 29 25 16 11 5 0 45 28 394
2018 Administrative Support 24 29 22 10 8 7 0 57 20 136
2018 Other occupational category 20 33 7 18 10 13 0 60 32 55
2017 Executive 28 31 14 18 9 0 0 59 27 22
2017 Scientific and Professional 21 31 18 8 12 10 0 58 22 61
2017 Administration and Foreign Services 12 33 20 21 9 5 0 48 32 381
2017 Administrative Support 17 34 12 19 9 8 0 55 31 130
2017 Other occupational category 25 25 20 17 6 7 1 54 25 56
2014 Executive 13 30 4 30 22 0 0 43 52 23
2014 Scientific and Professional 19 28 14 18 10 10 0 53 31 67
2014 Administration and Foreign Services 9 27 24 22 13 6 0 38 37 368
2014 Administrative Support 18 28 25 13 3 13 1 52 19 148
2014 Other occupational category 20 22 18 14 22 2 2 44 37 50

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 39 29 7 21 0 4 0 70 22 28
2020 Scientific and Professional 30 31 16 15 5 4 0 63 20 82
2020 Administration and Foreign Services 18 34 18 19 9 2 0 53 29 594
2020 Administrative Support 29 26 16 14 9 6 0 58 25 196
2020 Other occupational category 31 45 15 6 0 3 0 78 6 79
2019 Executive 0 42 21 13 21 4 0 43 35 24
2019 Scientific and Professional 9 37 14 22 12 5 0 49 36 76
2019 Administration and Foreign Services 16 28 21 21 12 2 0 45 34 465
2019 Administrative Support 24 28 17 16 10 5 1 55 27 166
2019 Other occupational category 29 34 15 15 3 4 0 65 19 74
2018 Executive 21 38 21 21 0 0 0 58 21 24
2018 Scientific and Professional 12 34 8 25 15 6 0 49 42 65
2018 Administration and Foreign Services 12 32 18 22 14 2 0 45 37 393
2018 Administrative Support 25 32 14 13 11 5 0 60 25 138
2018 Other occupational category 24 33 14 13 9 7 0 61 24 56
2017 Executive 31 40 10 9 4 6 0 75 14 22
2017 Scientific and Professional 13 42 10 8 15 11 0 62 26 61
2017 Administration and Foreign Services 12 36 17 22 10 4 0 49 33 381
2017 Administrative Support 18 33 16 20 9 3 0 53 30 130
2017 Other occupational category 23 43 12 7 6 7 1 73 14 56
2014 Executive 26 22 13 26 13 0 0 48 39 23
2014 Scientific and Professional 23 28 13 13 15 7 1 56 30 68
2014 Administration and Foreign Services 11 29 24 19 14 4 0 42 34 368
2014 Administrative Support 14 38 18 14 8 7 1 57 24 147
2014 Other occupational category 14 28 14 22 14 6 2 46 39 50

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 14 43 25 11 7 0 0 57 18 28
2020 Scientific and Professional 35 24 22 6 4 6 2 65 11 82
2020 Administration and Foreign Services 52 21 11 3 2 11 1 82 6 596
2020 Administrative Support 52 12 9 5 4 15 3 78 10 197
2020 Other occupational category 47 27 8 7 5 6 1 79 13 79
2019 Executive 13 38 25 21 4 0 0 50 25 24
2019 Scientific and Professional 39 25 16 5 1 14 0 74 8 77
2019 Administration and Foreign Services 48 22 12 5 3 9 1 78 9 468
2019 Administrative Support 42 14 11 6 8 14 5 70 17 168
2019 Other occupational category 50 16 7 6 2 18 2 82 9 72
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 36 50 11 4 0 0 0 86 4 28
2020 Scientific and Professional 33 51 7 5 3 1 0 85 7 82
2020 Administration and Foreign Services 27 45 17 8 3 1 0 73 10 594
2020 Administrative Support 36 34 15 6 5 4 0 74 11 195
2020 Other occupational category 45 46 7 3 0 0 0 90 3 78
2019 Executive 29 38 17 13 0 4 0 70 13 24
2019 Scientific and Professional 22 49 12 13 4 0 0 71 17 77
2019 Administration and Foreign Services 21 44 18 11 4 1 0 67 16 467
2019 Administrative Support 30 40 17 8 2 2 1 72 10 168
2019 Other occupational category 37 48 13 2 0 1 0 85 2 74
2018 Executive 40 48 8 4 0 0 0 88 4 25
2018 Scientific and Professional 29 48 10 5 6 3 0 79 11 63
2018 Administration and Foreign Services 21 43 17 13 5 0 0 65 18 396
2018 Administrative Support 25 51 11 7 4 2 0 77 11 136
2018 Other occupational category 38 38 11 8 0 6 0 81 8 55
2017 Executive 39 43 5 9 5 0 0 81 14 21
2017 Scientific and Professional 33 46 7 7 5 3 0 81 12 61
2017 Administration and Foreign Services 27 42 16 8 6 2 0 70 14 380
2017 Administrative Support 23 48 15 11 3 1 0 71 14 131
2017 Other occupational category 36 47 10 5 0 0 1 84 5 56
2014 Executive 17 57 13 4 9 0 0 74 13 23
2014 Scientific and Professional 31 50 9 7 0 3 0 83 8 68
2014 Administration and Foreign Services 23 43 18 9 6 1 0 66 15 368
2014 Administrative Support 27 41 14 9 4 5 1 72 14 148
2014 Other occupational category 29 28 28 12 4 0 0 56 16 50

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 18 32 25 14 11 0 0 50 25 28
2020 Scientific and Professional 24 40 14 15 5 2 0 66 20 82
2020 Administration and Foreign Services 17 36 18 21 7 1 0 54 28 591
2020 Administrative Support 27 34 14 15 6 4 0 64 22 197
2020 Other occupational category 29 42 14 9 1 5 0 74 10 79
2019 Executive 8 21 25 38 8 0 0 29 46 24
2019 Scientific and Professional 11 37 13 29 7 4 0 49 37 76
2019 Administration and Foreign Services 13 29 19 25 14 1 0 42 39 466
2019 Administrative Support 18 38 17 15 10 1 1 57 26 167
2019 Other occupational category 21 34 19 17 3 5 0 58 22 74

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 43 32 11 7 0 0 7 81 8 28
2020 Scientific and Professional 41 35 10 10 4 0 0 77 13 82
2020 Administration and Foreign Services 32 37 15 8 4 3 1 73 12 593
2020 Administrative Support 31 31 14 8 9 5 2 67 18 197
2020 Other occupational category 44 33 7 8 4 3 1 81 12 78
2019 Executive 58 33 4 0 0 0 4 96 0 24
2019 Scientific and Professional 39 46 9 3 1 1 0 87 4 76
2019 Administration and Foreign Services 38 37 14 5 5 1 1 76 10 465
2019 Administrative Support 37 33 15 7 4 2 2 73 11 166
2019 Other occupational category 46 37 14 2 1 1 0 83 2 74
2018 Executive 72 20 0 4 0 4 0 96 4 25
2018 Scientific and Professional 52 35 6 4 2 2 0 88 6 64
2018 Administration and Foreign Services 39 41 8 8 3 1 0 81 11 394
2018 Administrative Support 33 35 17 7 7 2 0 69 14 138
2018 Other occupational category 46 34 11 4 4 1 0 81 8 55
2017 Executive 68 19 9 0 4 0 0 87 4 22
2017 Scientific and Professional 52 31 6 3 5 2 0 85 8 61
2017 Administration and Foreign Services 43 37 9 6 2 2 0 82 8 381
2017 Administrative Support 34 32 21 8 3 2 0 68 11 131
2017 Other occupational category 41 45 6 0 6 0 1 88 6 56
2014 Executive 61 17 13 9 0 0 0 78 9 23
2014 Scientific and Professional 41 39 10 4 0 4 1 85 5 68
2014 Administration and Foreign Services 37 40 9 7 4 3 1 79 12 369
2014 Administrative Support 30 39 14 6 3 5 3 75 9 148
2014 Other occupational category 52 28 9 6 4 2 0 81 10 50

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 22 44 11 15 0 7 0 72 16 27
2020 Scientific and Professional 43 38 7 11 1 0 0 80 12 82
2020 Administration and Foreign Services 29 42 18 5 5 2 0 73 9 592
2020 Administrative Support 39 28 17 7 5 5 0 70 12 196
2020 Other occupational category 47 34 11 3 1 4 0 84 4 78
2019 Executive 25 54 13 4 0 4 0 83 4 24
2019 Scientific and Professional 38 35 16 6 3 3 0 75 9 77
2019 Administration and Foreign Services 31 39 15 9 5 1 0 70 14 466
2019 Administrative Support 33 29 25 5 5 1 1 63 11 167
2019 Other occupational category 43 41 11 5 1 0 0 84 6 72
2018 Executive 50 38 8 4 0 0 0 88 4 24
2018 Scientific and Professional 39 33 12 9 3 3 0 75 13 64
2018 Administration and Foreign Services 31 36 20 6 4 2 0 69 10 395
2018 Administrative Support 34 37 15 7 5 1 0 72 13 137
2018 Other occupational category 44 22 23 6 4 2 0 67 10 56

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 25 25 25 11 4 4 7 56 16 28
2020 Scientific and Professional 27 22 12 15 9 11 5 58 28 82
2020 Administration and Foreign Services 19 26 19 12 11 13 1 52 27 593
2020 Administrative Support 21 22 14 11 14 14 4 53 30 197
2020 Other occupational category 22 18 16 9 10 14 10 54 25 79
2019 Executive 21 13 38 4 4 0 21 42 11 24
2019 Scientific and Professional 21 29 10 17 10 13 0 57 31 77
2019 Administration and Foreign Services 19 26 16 18 12 6 3 50 32 465
2019 Administrative Support 19 25 27 11 11 5 2 47 24 168
2019 Other occupational category 24 26 13 13 3 12 9 63 21 74
2018 Executive 28 28 12 16 4 4 8 64 23 25
2018 Scientific and Professional 27 27 9 11 16 11 0 60 30 64
2018 Administration and Foreign Services 16 30 15 18 10 8 2 51 32 394
2018 Administrative Support 28 25 18 10 10 7 1 58 22 137
2018 Other occupational category 19 17 13 11 11 14 15 52 30 55
2017 Executive 27 42 14 9 4 0 4 71 14 22
2017 Scientific and Professional 20 23 15 8 15 15 3 53 29 60
2017 Administration and Foreign Services 22 29 15 13 9 8 3 58 25 382
2017 Administrative Support 25 28 18 12 7 11 0 59 22 131
2017 Other occupational category 14 22 13 15 8 16 14 51 31 56
2014 Executive 22 0 22 17 13 0 26 29 41 23
2014 Scientific and Professional 21 20 8 16 13 17 4 52 37 68
2014 Administration and Foreign Services 15 29 15 15 14 10 3 50 33 369
2014 Administrative Support 13 24 16 12 14 15 6 46 34 147
2014 Other occupational category 18 14 24 8 10 8 18 43 24 50

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 18 43 25 7 4 0 4 63 11 28
2020 Scientific and Professional 33 32 16 10 6 2 1 67 17 82
2020 Administration and Foreign Services 19 31 20 14 10 5 1 53 25 590
2020 Administrative Support 29 22 22 9 13 4 1 54 23 197
2020 Other occupational category 23 44 12 10 8 1 2 70 18 78
2019 Executive 17 29 33 13 4 4 0 48 17 24
2019 Scientific and Professional 25 38 11 20 3 4 0 66 23 76
2019 Administration and Foreign Services 18 30 21 15 12 4 1 50 28 466
2019 Administrative Support 24 27 23 13 10 2 1 53 23 168
2019 Other occupational category 20 29 21 7 7 13 4 58 17 74
2018 Executive 36 28 24 8 0 0 4 67 8 25
2018 Scientific and Professional 24 35 8 14 11 7 2 64 27 64
2018 Administration and Foreign Services 17 32 19 16 13 2 0 51 30 396
2018 Administrative Support 28 31 15 12 11 4 1 61 24 137
2018 Other occupational category 15 33 22 10 11 6 3 53 24 56
2017 Executive 33 50 13 4 0 0 0 82 4 22
2017 Scientific and Professional 30 24 20 13 7 6 0 58 21 61
2017 Administration and Foreign Services 19 32 18 15 10 5 1 54 26 379
2017 Administrative Support 21 32 20 13 10 4 0 55 24 131
2017 Other occupational category 35 22 17 9 4 10 3 66 15 56
2014 Executive 26 26 13 26 4 0 4 55 32 23
2014 Scientific and Professional 25 32 16 13 7 7 0 61 22 68
2014 Administration and Foreign Services 17 34 19 16 10 4 0 53 27 369
2014 Administrative Support 21 22 20 11 15 7 3 48 29 148
2014 Other occupational category 11 20 20 12 16 4 18 39 36 50

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 36 21 7 21 4 4 7 64 28 28
2020 Scientific and Professional 23 37 12 12 10 3 4 64 23 82
2020 Administration and Foreign Services 15 29 17 16 15 6 3 48 33 595
2020 Administrative Support 26 25 17 10 17 5 1 54 28 198
2020 Other occupational category 24 20 12 19 7 4 14 54 32 79
2019 Executive 21 17 17 25 8 0 13 43 38 24
2019 Scientific and Professional 17 34 16 16 14 0 4 53 31 77
2019 Administration and Foreign Services 19 25 18 15 18 4 2 46 35 468
2019 Administrative Support 23 25 18 13 17 1 2 50 31 168
2019 Other occupational category 18 21 16 14 9 8 13 51 29 74
2018 Executive 28 16 12 12 12 8 12 55 30 25
2018 Scientific and Professional 30 21 11 14 15 6 3 55 32 64
2018 Administration and Foreign Services 15 25 15 17 22 3 3 43 42 395
2018 Administrative Support 19 26 20 12 17 3 2 47 31 138
2018 Other occupational category 21 18 10 13 17 7 14 49 38 56
2017 Executive 19 36 9 18 0 0 18 68 22 22
2017 Scientific and Professional 25 36 10 11 10 6 2 66 23 61
2017 Administration and Foreign Services 14 23 17 21 20 3 2 39 43 381
2017 Administrative Support 16 20 17 14 28 4 1 38 44 131
2017 Other occupational category 21 17 18 8 13 5 18 50 27 56
2014 Executive 22 35 4 17 17 0 4 59 36 23
2014 Scientific and Professional 13 28 22 17 13 6 0 44 32 68
2014 Administration and Foreign Services 12 23 15 21 23 4 2 38 46 369
2014 Administrative Support 15 18 13 17 29 4 4 36 49 148
2014 Other occupational category 7 22 14 12 16 4 26 40 39 50

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 39 25 18 14 4 0 0 64 18 28
2020 Scientific and Professional 43 22 21 6 4 0 5 68 10 82
2020 Administration and Foreign Services 46 25 13 7 3 1 4 76 10 593
2020 Administrative Support 57 21 9 2 4 3 6 85 6 198
2020 Other occupational category 37 14 21 9 9 3 7 57 20 79
2019 Executive 50 25 4 4 4 0 13 86 10 24
2019 Scientific and Professional 53 17 13 8 4 0 4 74 13 75
2019 Administration and Foreign Services 51 24 15 3 3 1 3 79 6 465
2019 Administrative Support 60 17 9 2 2 1 7 85 5 167
2019 Other occupational category 57 11 18 4 2 0 8 74 6 74

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 61 32 7 0 0 0 0 93 0 28
2020 Scientific and Professional 50 27 10 4 4 1 5 82 8 82
2020 Administration and Foreign Services 46 25 14 6 3 2 3 75 10 596
2020 Administrative Support 40 23 17 7 4 6 3 69 12 197
2020 Other occupational category 71 9 7 1 3 0 9 88 4 78
2019 Executive 71 17 4 0 0 0 8 95 0 24
2019 Scientific and Professional 64 16 9 4 4 3 1 82 8 77
2019 Administration and Foreign Services 39 28 16 7 4 1 4 71 11 465
2019 Administrative Support 44 20 16 5 7 3 4 69 13 167
2019 Other occupational category 54 17 11 0 3 6 9 83 4 74

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 85 4 4 0 0 7 0 96 0 27
2020 Scientific and Professional 77 9 5 1 2 0 6 91 4 82
2020 Administration and Foreign Services 72 9 5 3 2 5 4 89 6 594
2020 Administrative Support 62 12 7 4 3 6 6 85 8 197
2020 Other occupational category 78 4 4 1 1 3 9 93 3 79
2019 Executive 79 8 4 0 0 0 8 95 0 24
2019 Scientific and Professional 84 1 5 3 0 6 0 92 3 77
2019 Administration and Foreign Services 73 9 5 2 3 5 4 89 6 459
2019 Administrative Support 65 12 5 5 6 5 3 83 12 167
2019 Other occupational category 75 5 5 0 0 7 8 94 0 73

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 82 0 0 0 0 4 14 100 0 28
2020 Scientific and Professional 77 9 2 0 0 1 11 97 0 82
2020 Administration and Foreign Services 73 12 4 1 1 4 6 93 2 595
2020 Administrative Support 61 13 8 1 3 7 8 86 5 197
2020 Other occupational category 70 8 7 0 1 0 14 90 2 79
2019 Executive 87 0 0 4 0 0 9 95 5 23
2019 Scientific and Professional 91 3 1 1 1 1 1 96 3 76
2019 Administration and Foreign Services 76 6 5 1 1 2 10 92 2 466
2019 Administrative Support 67 11 5 0 4 4 8 90 4 166
2019 Other occupational category 79 3 3 0 0 4 11 96 0 74

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 46 46 4 4 0 0 0 93 4 28
2020 Scientific and Professional 28 43 22 3 1 3 0 73 4 81
2020 Administration and Foreign Services 21 44 19 8 5 4 0 67 13 592
2020 Administrative Support 23 36 15 14 3 9 1 65 19 198
2020 Other occupational category 27 42 12 11 1 7 0 74 13 79
2019 Executive 29 50 17 4 0 0 0 79 4 24
2019 Scientific and Professional 22 55 16 3 1 4 0 80 4 77
2019 Administration and Foreign Services 18 42 19 10 7 3 0 62 18 466
2019 Administrative Support 21 38 23 10 3 4 1 62 13 166
2019 Other occupational category 27 42 17 8 2 4 1 73 10 74
2018 Executive 44 40 8 4 0 0 4 88 4 25
2018 Scientific and Professional 33 31 12 14 8 2 0 65 22 64
2018 Administration and Foreign Services 18 41 22 12 6 1 0 60 19 394
2018 Administrative Support 21 40 18 7 8 5 1 65 16 137
2018 Other occupational category 30 26 19 9 8 6 2 61 18 56
2017 Executive 50 45 0 4 0 0 0 96 4 22
2017 Scientific and Professional 30 37 12 7 7 8 0 73 14 61
2017 Administration and Foreign Services 19 40 21 11 5 4 0 62 16 380
2017 Administrative Support 18 31 24 14 7 5 0 53 22 131
2017 Other occupational category 36 30 15 8 5 2 5 70 14 56

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 25 64 4 7 0 0 0 89 7 28
2020 Scientific and Professional 42 31 9 13 4 1 0 74 17 81
2020 Administration and Foreign Services 32 40 13 8 4 3 0 74 13 589
2020 Administrative Support 40 32 12 10 5 2 0 73 15 196
2020 Other occupational category 41 39 8 5 5 1 0 82 11 79
2019 Executive 26 48 17 4 0 4 0 77 5 23
2019 Scientific and Professional 39 42 12 4 1 3 0 83 5 77
2019 Administration and Foreign Services 32 40 14 6 5 1 0 74 12 463
2019 Administrative Support 38 35 14 4 4 3 1 77 9 167
2019 Other occupational category 35 41 10 9 1 3 0 79 10 73
2018 Executive 48 39 9 4 0 0 0 87 4 23
2018 Scientific and Professional 54 20 16 4 3 3 0 77 7 65
2018 Administration and Foreign Services 34 42 13 7 2 1 0 78 9 390
2018 Administrative Support 46 36 11 4 2 1 0 83 6 138
2018 Other occupational category 51 31 8 9 0 2 0 83 9 55
2017 Executive 64 32 4 0 0 0 0 96 0 22
2017 Scientific and Professional 41 40 8 5 3 3 0 83 9 61
2017 Administration and Foreign Services 36 41 11 6 3 2 0 79 10 382
2017 Administrative Support 43 38 14 4 1 1 0 81 5 131
2017 Other occupational category 38 49 6 3 0 2 1 91 4 56
2014 Executive 61 35 0 0 0 4 0 100 0 23
2014 Scientific and Professional 48 36 7 6 0 3 0 86 6 68
2014 Administration and Foreign Services 40 37 10 8 2 2 0 79 11 368
2014 Administrative Support 46 31 15 4 2 2 0 79 6 148
2014 Other occupational category 38 46 4 4 2 4 2 90 6 50

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 32 39 18 7 0 4 0 74 7 28
2020 Scientific and Professional 43 34 12 6 1 4 0 80 8 82
2020 Administration and Foreign Services 38 35 13 7 2 4 0 77 9 591
2020 Administrative Support 44 28 12 6 3 5 2 77 9 194
2020 Other occupational category 46 34 10 9 0 1 0 81 9 78
2019 Executive 38 42 8 13 0 0 0 79 13 24
2019 Scientific and Professional 42 36 12 7 0 4 0 81 7 76
2019 Administration and Foreign Services 40 35 16 3 3 3 1 78 6 463
2019 Administrative Support 42 31 14 5 5 2 1 75 10 168
2019 Other occupational category 43 29 17 4 2 6 0 76 6 73
2018 Executive 54 29 13 4 0 0 0 83 4 24
2018 Scientific and Professional 42 28 14 3 2 10 2 79 5 64
2018 Administration and Foreign Services 37 40 15 3 2 3 0 80 5 392
2018 Administrative Support 43 34 13 4 3 2 0 79 7 138
2018 Other occupational category 45 25 10 8 5 7 0 76 14 54
2017 Executive 63 19 13 4 0 0 0 82 4 22
2017 Scientific and Professional 41 35 8 2 5 8 0 84 7 60
2017 Administration and Foreign Services 40 33 15 2 3 6 1 79 5 379
2017 Administrative Support 36 34 18 4 4 4 0 73 8 130
2017 Other occupational category 44 31 9 4 3 7 1 82 8 56
2014 Executive 43 39 4 13 0 0 0 83 13 23
2014 Scientific and Professional 45 34 13 1 0 6 0 85 2 68
2014 Administration and Foreign Services 42 36 11 3 3 5 0 82 7 369
2014 Administrative Support 42 32 12 7 3 3 1 78 10 148
2014 Other occupational category 41 36 9 0 2 10 2 88 2 50

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 32 50 7 7 4 0 0 82 11 28
2020 Scientific and Professional 35 37 16 8 1 4 0 74 9 82
2020 Administration and Foreign Services 37 29 17 6 3 7 0 71 10 596
2020 Administrative Support 32 22 22 6 5 11 4 63 12 198
2020 Other occupational category 58 28 5 5 3 1 0 87 8 79

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 29 4 4 4 11 0 88 8 28
2020 Scientific and Professional 42 33 10 7 2 1 4 79 10 82
2020 Administration and Foreign Services 42 33 9 6 5 5 1 79 12 589
2020 Administrative Support 35 26 13 8 6 9 3 69 16 195
2020 Other occupational category 55 34 1 5 4 0 0 89 9 76

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 32 4 7 0 0 0 89 7 28
2020 Scientific and Professional 56 34 6 2 1 0 0 90 4 82
2020 Administration and Foreign Services 50 33 8 4 4 1 0 84 8 590
2020 Administrative Support 57 27 8 7 2 1 0 84 8 196
2020 Other occupational category 66 27 5 0 1 0 0 93 1 77
2019 Executive 38 38 21 0 4 0 0 75 4 24
2019 Scientific and Professional 53 36 6 4 0 0 0 90 4 77
2019 Administration and Foreign Services 47 34 8 6 5 0 0 82 11 465
2019 Administrative Support 51 32 8 7 2 0 0 83 9 167
2019 Other occupational category 50 42 4 0 1 3 0 95 1 74
2018 Executive 50 36 9 5 0 0 0 86 5 22
2018 Scientific and Professional 55 27 8 4 5 2 0 83 9 65
2018 Administration and Foreign Services 45 35 9 8 3 0 0 80 11 393
2018 Administrative Support 57 30 7 3 3 0 0 87 6 138
2018 Other occupational category 56 27 8 2 8 0 0 83 10 55
2017 Executive 68 27 0 0 4 0 0 96 4 22
2017 Scientific and Professional 60 23 3 8 5 0 0 83 13 60
2017 Administration and Foreign Services 43 40 8 5 3 0 0 83 8 381
2017 Administrative Support 47 41 7 4 2 0 0 88 5 131
2017 Other occupational category 52 30 7 9 0 0 1 84 9 56
2014 Executive 61 30 4 4 0 0 0 91 4 23
2014 Scientific and Professional 50 45 1 1 0 3 0 97 2 68
2014 Administration and Foreign Services 49 34 7 7 3 0 0 83 10 369
2014 Administrative Support 53 34 9 1 3 0 0 87 4 148
2014 Other occupational category 50 40 4 4 0 0 2 92 4 50

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 46 25 18 7 4 0 0 71 11 28
2020 Scientific and Professional 45 34 11 9 1 0 0 79 10 82
2020 Administration and Foreign Services 36 31 17 9 6 1 0 68 16 593
2020 Administrative Support 49 23 12 9 6 1 0 73 15 194
2020 Other occupational category 53 35 7 3 1 1 0 89 4 77
2019 Executive 25 33 25 17 0 0 0 58 17 24
2019 Scientific and Professional 45 32 17 4 1 0 0 78 5 77
2019 Administration and Foreign Services 33 34 15 9 8 1 0 67 17 465
2019 Administrative Support 41 31 14 5 7 2 0 73 12 167
2019 Other occupational category 49 29 13 6 2 2 0 79 7 74
2018 Executive 46 33 13 8 0 0 0 79 8 24
2018 Scientific and Professional 44 33 8 5 6 3 0 80 12 64
2018 Administration and Foreign Services 30 35 17 10 8 1 0 65 18 391
2018 Administrative Support 43 33 12 5 7 0 0 76 12 138
2018 Other occupational category 45 26 10 13 6 0 0 71 19 55
2017 Executive 55 27 10 9 0 0 0 81 9 22
2017 Scientific and Professional 52 23 15 2 7 2 0 76 8 61
2017 Administration and Foreign Services 33 32 19 10 5 0 0 65 15 382
2017 Administrative Support 39 33 16 5 5 2 0 73 10 130
2017 Other occupational category 40 31 15 13 0 0 1 72 13 56
2014 Executive 35 35 13 17 0 0 0 70 17 23
2014 Scientific and Professional 38 32 11 13 3 3 0 72 17 68
2014 Administration and Foreign Services 29 35 17 14 5 0 0 64 19 369
2014 Administrative Support 33 38 17 5 5 1 0 72 11 148
2014 Other occupational category 33 48 6 10 4 0 0 80 14 50

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 46 29 14 4 7 0 0 75 11 28
2020 Scientific and Professional 48 35 10 6 1 0 0 83 7 81
2020 Administration and Foreign Services 35 32 18 9 4 1 0 68 14 592
2020 Administrative Support 47 26 10 10 7 1 0 73 17 195
2020 Other occupational category 52 37 7 3 1 0 0 89 4 77
2019 Executive 29 29 25 13 4 0 0 58 17 24
2019 Scientific and Professional 39 43 13 4 1 0 0 82 5 77
2019 Administration and Foreign Services 30 35 15 12 7 0 0 66 19 463
2019 Administrative Support 38 33 15 7 6 1 0 71 13 165
2019 Other occupational category 46 33 11 8 1 2 0 80 9 73
2018 Executive 42 33 17 4 0 4 0 78 4 24
2018 Scientific and Professional 46 34 8 4 4 3 0 83 9 65
2018 Administration and Foreign Services 32 35 16 11 6 0 0 67 17 391
2018 Administrative Support 43 36 10 5 5 0 0 80 10 138
2018 Other occupational category 35 39 8 10 8 0 0 74 18 53
2017 Executive 64 22 10 0 4 0 0 86 4 22
2017 Scientific and Professional 55 25 10 5 3 2 0 81 9 60
2017 Administration and Foreign Services 33 37 15 9 6 0 0 70 15 380
2017 Administrative Support 40 37 13 4 5 1 0 77 9 130
2017 Other occupational category 43 35 9 9 2 0 1 80 11 56
2014 Executive 43 30 0 26 0 0 0 74 26 23
2014 Scientific and Professional 36 34 14 10 3 1 0 72 13 68
2014 Administration and Foreign Services 28 37 14 15 6 0 0 66 20 368
2014 Administrative Support 36 38 15 7 4 0 0 74 11 148
2014 Other occupational category 35 49 6 8 2 0 0 84 10 50

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 44 7 15 26 4 4 0 54 31 27
2020 Scientific and Professional 47 23 14 7 2 6 0 75 10 82
2020 Administration and Foreign Services 33 27 19 9 8 3 1 63 17 591
2020 Administrative Support 38 17 21 10 11 3 0 57 21 196
2020 Other occupational category 46 25 11 4 4 9 1 79 9 77
2019 Executive 25 21 21 13 13 8 0 50 27 24
2019 Scientific and Professional 43 19 19 9 4 5 0 66 14 77
2019 Administration and Foreign Services 33 23 19 11 10 4 1 59 22 466
2019 Administrative Support 32 23 21 8 12 4 1 57 21 168
2019 Other occupational category 37 23 20 6 3 3 6 67 11 73
2018 Executive 38 38 4 21 0 0 0 75 21 24
2018 Scientific and Professional 41 20 14 9 11 3 2 65 20 65
2018 Administration and Foreign Services 32 26 17 14 7 3 1 60 22 392
2018 Administrative Support 38 22 16 9 9 7 0 64 19 138
2018 Other occupational category 32 30 16 10 2 6 5 69 13 55
2017 Executive 42 31 19 4 0 4 0 76 5 22
2017 Scientific and Professional 48 26 10 8 7 2 0 75 15 61
2017 Administration and Foreign Services 29 28 20 11 7 4 1 60 19 381
2017 Administrative Support 32 35 16 6 7 4 0 69 14 130
2017 Other occupational category 28 40 12 7 3 3 5 75 12 56
2014 Executive 43 17 9 26 4 0 0 61 30 23
2014 Scientific and Professional 39 23 16 9 4 9 0 68 14 68
2014 Administration and Foreign Services 30 25 19 13 10 3 0 57 24 369
2014 Administrative Support 30 23 17 14 7 8 1 59 22 148
2014 Other occupational category 34 22 24 10 4 2 4 60 15 50
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Executive 25 39 36 28
2020 Scientific and Professional 23 42 34 82
2020 Administration and Foreign Services 24 37 40 596
2020 Administrative Support 21 31 47 198
2020 Other occupational category 13 48 40 79
2019 Executive 46 21 33 24
2019 Scientific and Professional 22 40 38 77
2019 Administration and Foreign Services 27 34 39 468
2019 Administrative Support 28 29 43 169
2019 Other occupational category 19 50 31 74
2018 Executive 40 24 36 25
2018 Scientific and Professional 26 46 28 65
2018 Administration and Foreign Services 28 34 38 397
2018 Administrative Support 31 31 39 140
2018 Other occupational category 21 48 31 57
2017 Executive 31 27 42 22
2017 Scientific and Professional 21 46 33 61
2017 Administration and Foreign Services 23 40 37 382
2017 Administrative Support 23 37 41 131
2017 Other occupational category 25 45 30 56
2014 Executive 43 13 43 23
2014 Scientific and Professional 27 47 26 68
2014 Administration and Foreign Services 23 41 36 369
2014 Administrative Support 28 33 38 148
2014 Other occupational category 34 40 26 50

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Scientific and Professional 10 21 52 0 11 5 19
2020 Administration and Foreign Services 9 27 52 3 1 8 146
2020 Administrative Support 10 29 48 0 7 7 42
2019 Executive 18 9 55 0 9 9 11
2019 Scientific and Professional 24 24 41 6 0 6 17
2019 Administration and Foreign Services 13 25 37 6 7 12 129
2019 Administrative Support 2 46 35 2 8 6 48
2019 Other occupational category 13 8 0 4 58 17 14
2018 Executive 10 30 50 0 0 10 10
2018 Scientific and Professional 16 30 48 6 0 0 17
2018 Administration and Foreign Services 10 29 39 7 10 5 113
2018 Administrative Support 19 21 33 7 14 7 43
2018 Other occupational category 26 0 0 17 57 0 12
2017 Scientific and Professional 7 16 77 0 0 0 13
2017 Administration and Foreign Services 13 14 51 5 6 12 90
2017 Administrative Support 17 17 36 7 24 0 30
2017 Other occupational category 38 8 8 13 27 8 14
2014 Executive 30 10 50 10 9999 0 10
2014 Scientific and Professional 31 16 48 5 9999 0 19
2014 Administration and Foreign Services 17 19 46 7 9999 12 84
2014 Administrative Support 16 10 38 7 9999 29 42
2014 Other occupational category 23 17 12 12 9999 37 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 6 94 82
2020 Administration and Foreign Services 9 91 592
2020 Administrative Support 9 91 198
2019 Scientific and Professional 10 90 77
2019 Administration and Foreign Services 11 89 468
2019 Administrative Support 16 84 168
2018 Scientific and Professional 17 83 65
2018 Administration and Foreign Services 13 87 394
2018 Administrative Support 14 86 139

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 35 65 51
2020 Administrative Support 33 67 18
2019 Administration and Foreign Services 42 58 50
2019 Administrative Support 58 42 26
2018 Administration and Foreign Services 45 55 49
2018 Administrative Support 53 47 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 72 28 51
2020 Administrative Support 56 44 18
2019 Administration and Foreign Services 73 27 50
2019 Administrative Support 46 54 26
2018 Administration and Foreign Services 50 50 49
2018 Administrative Support 53 47 19

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administrative Support 0 100 19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 0 100 51
2020 Administrative Support 0 100 18
2019 Administration and Foreign Services 0 100 50
2019 Administrative Support 0 100 26
2018 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 0 100 49
2018 Administrative Support 0 100 19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administrative Support 0 100 26
2018 Scientific and Professional 0 100 11
2018 Administrative Support 0 100 19

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administrative Support 19 81 26
2018 Scientific and Professional 0 100 11

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 11 89 51
2020 Administrative Support 0 100 18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 49 51 51
2020 Administrative Support 33 67 18
2019 Administration and Foreign Services 29 71 50
2019 Administrative Support 27 73 26
2018 Administration and Foreign Services 47 53 49
2018 Administrative Support 42 58 19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 43 57 51
2020 Administrative Support 44 56 18
2019 Administration and Foreign Services 41 59 50
2019 Administrative Support 46 54 26
2018 Administration and Foreign Services 30 70 49
2018 Administrative Support 53 47 19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 47 53 51
2020 Administrative Support 33 67 18
2019 Administration and Foreign Services 62 38 50
2019 Administrative Support 46 54 26
2018 Scientific and Professional 45 55 11
2018 Administration and Foreign Services 37 63 49
2018 Administrative Support 47 53 19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 52 48 51
2020 Administrative Support 39 61 18
2019 Administration and Foreign Services 43 57 50
2019 Administrative Support 38 62 26
2018 Administration and Foreign Services 46 54 49
2018 Administrative Support 53 47 19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 35 65 51
2019 Administration and Foreign Services 35 65 50
2019 Administrative Support 27 73 26
2018 Scientific and Professional 55 45 11
2018 Administration and Foreign Services 34 66 49

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 43 57 51
2020 Administrative Support 67 33 18
2019 Administration and Foreign Services 45 55 50
2019 Administrative Support 50 50 26
2018 Administration and Foreign Services 65 35 49
2018 Administrative Support 47 53 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 29 71 51
2020 Administrative Support 28 72 18
2019 Administration and Foreign Services 34 66 50
2019 Administrative Support 31 69 26
2018 Administration and Foreign Services 31 69 49

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administrative Support 0 100 18
2019 Administrative Support 0 100 26
2018 Scientific and Professional 0 100 11
2018 Administrative Support 0 100 19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 12 88 50
2018 Scientific and Professional 0 100 11

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 14 86 51
2018 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 15 85 49

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 54 46 51
2020 Administrative Support 50 50 18
2019 Administration and Foreign Services 51 49 50
2019 Administrative Support 42 58 26
2018 Scientific and Professional 55 45 11
2018 Administration and Foreign Services 46 54 49
2018 Administrative Support 53 47 19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 28 72 51
2019 Administration and Foreign Services 22 78 50
2019 Administrative Support 35 65 26
2018 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 31 69 49

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 22 78 51
2018 Administration and Foreign Services 15 85 49

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 49 51 51
2020 Administrative Support 39 61 18
2019 Administration and Foreign Services 65 35 49
2019 Administrative Support 27 73 26
2018 Administration and Foreign Services 46 54 49
2018 Administrative Support 63 37 19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 33 67 51
2020 Administrative Support 28 72 18
2019 Administration and Foreign Services 38 62 49
2019 Administrative Support 19 81 26
2018 Administration and Foreign Services 32 68 49

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administrative Support 0 100 18
2018 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 12 88 49

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 33 67 51
2020 Administrative Support 28 72 18
2019 Administration and Foreign Services 23 77 49
2019 Administrative Support 19 81 26
2018 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 22 78 49
2018 Administrative Support 37 63 19

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 13 87 51
2018 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 9 91 49

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 0 100 11

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 15 85 51
2019 Administration and Foreign Services 18 82 49
2019 Administrative Support 27 73 26
2018 Administration and Foreign Services 16 84 49

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 13 87 51
2019 Administration and Foreign Services 9 91 49
2018 Administrative Support 0 100 19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 21 79 51
2020 Administrative Support 39 61 18
2019 Administration and Foreign Services 21 79 49
2019 Administrative Support 35 65 26
2018 Scientific and Professional 45 55 11
2018 Administration and Foreign Services 27 73 49

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 17 83 47

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 18 82 47
2018 Administrative Support 33 67 15

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 12 88 47

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 10 90 47

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 0 100 11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administrative Support 0 100 15

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 17 83 47
2018 Administrative Support 0 100 15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 20 80 47

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 49 51 47
2018 Administrative Support 33 67 15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 0 100 11
2018 Administrative Support 0 100 15

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 40 60 47
2018 Administrative Support 40 60 15

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 0 100 11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 20 80 47

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 32 11 18 11 4 21 4 57 19 28
2020 Scientific and Professional 12 12 21 7 4 34 10 43 19 82
2020 Administration and Foreign Services 15 14 17 7 4 35 9 52 18 594
2020 Administrative Support 19 13 15 5 7 30 11 55 19 197
2020 Other occupational category 20 11 7 4 4 41 13 67 17 78
2019 Executive 25 38 25 4 0 4 4 68 5 24
2019 Scientific and Professional 18 20 16 11 4 28 4 56 21 76
2019 Administration and Foreign Services 13 19 20 6 5 30 6 50 18 466
2019 Administrative Support 17 17 22 6 7 26 7 49 18 169
2019 Other occupational category 15 9 20 6 2 34 15 47 14 74
2018 Executive 42 17 21 0 0 21 0 74 0 24
2018 Scientific and Professional 16 20 14 5 12 29 3 54 25 65
2018 Administration and Foreign Services 16 22 21 5 4 28 5 56 13 389
2018 Administrative Support 28 16 18 6 3 23 6 62 12 138
2018 Other occupational category 15 13 25 2 4 38 3 48 9 56
2017 Executive 40 35 5 0 4 10 4 89 5 22
2017 Scientific and Professional 15 11 7 5 13 37 11 51 35 61
2017 Administration and Foreign Services 20 20 18 6 5 27 5 58 16 382
2017 Administrative Support 18 19 22 5 5 24 8 55 14 131
2017 Other occupational category 17 13 17 6 4 30 13 54 17 56
2014 Executive 35 22 13 13 0 13 4 68 16 23
2014 Scientific and Professional 16 10 20 7 4 35 7 45 20 68
2014 Administration and Foreign Services 14 19 19 8 4 33 3 51 19 369
2014 Administrative Support 13 19 18 4 4 32 10 54 14 148
2014 Other occupational category 6 12 20 2 4 28 28 41 14 50

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 43 25 7 14 4 7 0 73 19 28
2020 Scientific and Professional 31 26 16 11 1 14 1 67 14 82
2020 Administration and Foreign Services 27 32 16 6 3 14 2 69 11 594
2020 Administrative Support 36 25 15 4 6 11 4 72 11 198
2020 Other occupational category 36 26 14 7 1 15 1 74 9 79
2019 Executive 46 25 21 4 0 4 0 74 4 24
2019 Scientific and Professional 31 38 10 10 4 5 1 74 15 77
2019 Administration and Foreign Services 30 32 17 4 6 10 1 70 11 465
2019 Administrative Support 30 29 19 5 9 8 1 64 15 168
2019 Other occupational category 40 26 17 3 2 9 2 74 6 74
2018 Executive 50 33 4 4 0 8 0 91 5 24
2018 Scientific and Professional 26 30 14 6 6 17 2 68 15 65
2018 Administration and Foreign Services 28 32 22 5 2 10 0 67 8 387
2018 Administrative Support 38 30 14 4 2 10 1 77 7 138
2018 Other occupational category 34 23 25 4 2 12 1 65 7 56
2017 Executive 59 31 5 0 4 0 0 90 4 22
2017 Scientific and Professional 31 27 10 5 10 16 0 70 18 61
2017 Administration and Foreign Services 30 35 17 5 3 9 1 72 9 380
2017 Administrative Support 27 36 16 5 3 12 2 73 9 128
2017 Other occupational category 29 26 18 10 2 9 6 65 13 56
2014 Executive 39 26 17 13 0 4 0 68 14 23
2014 Scientific and Professional 23 24 20 9 3 19 1 60 15 68
2014 Administration and Foreign Services 20 31 19 8 3 19 1 63 13 369
2014 Administrative Support 27 30 19 3 4 14 3 69 8 148
2014 Other occupational category 22 26 20 2 2 18 11 67 5 50
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 0 100 27
2020 Scientific and Professional 10 90 82
2020 Administration and Foreign Services 8 92 590
2020 Administrative Support 8 92 197
2020 Other occupational category 9 91 79
2019 Scientific and Professional 6 94 77
2019 Administration and Foreign Services 7 93 465
2019 Administrative Support 11 89 166
2018 Scientific and Professional 8 92 63
2018 Administration and Foreign Services 7 93 393
2018 Administrative Support 6 94 139

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 28 72 45
2019 Administration and Foreign Services 46 54 32
2019 Administrative Support 33 67 18
2018 Administration and Foreign Services 34 66 28

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 84 16 45
2018 Administration and Foreign Services 75 25 28

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administrative Support 0 100 18
2018 Administration and Foreign Services 0 100 28

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 0 100 45
2020 Administrative Support 0 100 16
2019 Administration and Foreign Services 0 100 32
2019 Administrative Support 0 100 18
2018 Administration and Foreign Services 0 100 28

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administrative Support 0 100 16
2019 Administrative Support 0 100 18

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administrative Support 0 100 16
2019 Administrative Support 0 100 18

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 0 100 28

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 22 78 45
2020 Administrative Support 50 50 16
2019 Administration and Foreign Services 38 62 32
2019 Administrative Support 33 67 18
2018 Administration and Foreign Services 23 77 28

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 17 83 45
2019 Administration and Foreign Services 21 79 32
2018 Administration and Foreign Services 23 77 28

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 15 85 45
2019 Administration and Foreign Services 23 77 32

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 35 65 45
2020 Administrative Support 31 69 16
2019 Administration and Foreign Services 48 52 32
2019 Administrative Support 39 61 18
2018 Administration and Foreign Services 54 46 28

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 19 81 45
2019 Administration and Foreign Services 19 81 32
2018 Administration and Foreign Services 51 49 28

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 0 100 45
2020 Administrative Support 0 100 16
2019 Administration and Foreign Services 0 100 32

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administrative Support 0 100 16
2019 Administrative Support 0 100 18

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 19 81 45
2019 Administration and Foreign Services 23 77 32
2018 Administration and Foreign Services 21 79 28

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administrative Support 0 100 16
2019 Administration and Foreign Services 0 100 32
2019 Administrative Support 0 100 18
2018 Administration and Foreign Services 0 100 28

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 16 84 45

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administrative Support 0 100 16
2019 Administration and Foreign Services 0 100 32
2019 Administrative Support 0 100 18
2018 Administration and Foreign Services 0 100 28

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 12 88 45
2019 Administration and Foreign Services 19 81 32
2018 Administration and Foreign Services 24 76 28

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 34 66 45
2019 Administration and Foreign Services 43 57 32
2018 Administration and Foreign Services 31 69 27

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 20 80 45
2018 Administration and Foreign Services 31 69 27

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 15 85 45
2020 Administrative Support 0 100 16
2019 Administrative Support 0 100 18

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 24 76 45
2018 Administration and Foreign Services 21 79 27

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administrative Support 0 100 16
2019 Administration and Foreign Services 0 100 32
2019 Administrative Support 0 100 18

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administrative Support 0 100 16

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 11 89 45
2018 Administration and Foreign Services 0 100 27

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 39 61 45
2020 Administrative Support 56 44 16
2019 Administration and Foreign Services 38 62 32
2019 Administrative Support 56 44 18
2018 Administration and Foreign Services 43 57 27

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 0 100 26

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 0 100 26

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 46 54 26

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 54 46 26

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 68 32 26

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 29 18 18 4 0 29 4 68 5 28
2020 Scientific and Professional 15 15 15 6 2 43 5 56 16 82
2020 Administration and Foreign Services 16 15 19 5 3 37 5 54 14 589
2020 Administrative Support 20 12 16 6 4 33 10 57 16 198
2020 Other occupational category 19 10 14 3 4 42 9 59 13 79
2019 Executive 29 25 29 4 0 8 4 62 5 24
2019 Scientific and Professional 18 21 13 5 1 34 8 67 11 77
2019 Administration and Foreign Services 14 17 24 4 4 32 5 50 12 465
2019 Administrative Support 17 19 20 5 7 25 8 53 17 167
2019 Other occupational category 19 9 23 2 3 33 11 50 9 74
2018 Executive 40 28 12 4 0 8 8 81 5 25
2018 Scientific and Professional 17 17 17 9 2 35 3 55 16 64
2018 Administration and Foreign Services 18 17 23 4 2 32 4 55 10 392
2018 Administrative Support 27 18 19 4 4 22 6 63 11 140
2018 Other occupational category 14 10 27 0 2 44 3 45 4 56
2017 Executive 44 18 9 0 4 19 5 82 6 22
2017 Scientific and Professional 16 8 7 7 7 44 11 55 30 61
2017 Administration and Foreign Services 19 18 18 3 2 35 4 63 8 381
2017 Administrative Support 21 18 28 2 1 21 10 56 4 131
2017 Other occupational category 15 17 9 8 4 39 8 61 21 56
2014 Executive 39 30 4 9 4 9 4 80 15 23
2014 Scientific and Professional 17 13 16 0 0 48 6 65 0 68
2014 Administration and Foreign Services 16 16 19 2 2 38 6 58 7 368
2014 Administrative Support 19 13 19 5 1 33 10 55 12 148
2014 Other occupational category 13 10 20 2 0 33 22 51 4 50

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 43 25 21 4 0 7 0 73 4 28
2020 Scientific and Professional 34 29 18 9 1 9 0 69 11 82
2020 Administration and Foreign Services 27 31 18 5 3 15 0 69 10 594
2020 Administrative Support 39 19 15 5 4 15 4 71 11 197
2020 Other occupational category 42 26 12 5 3 13 0 77 9 79
2019 Executive 46 25 25 0 0 4 0 74 0 24
2019 Scientific and Professional 32 36 12 8 0 9 3 78 9 77
2019 Administration and Foreign Services 31 33 17 3 4 11 1 72 8 467
2019 Administrative Support 32 32 16 4 7 8 1 70 13 165
2019 Other occupational category 38 26 20 2 2 10 3 74 4 74
2018 Executive 52 28 12 4 0 0 4 83 4 25
2018 Scientific and Professional 29 33 13 6 3 14 0 73 11 64
2018 Administration and Foreign Services 31 31 19 5 2 12 0 70 8 393
2018 Administrative Support 36 29 18 4 3 9 1 73 7 139
2018 Other occupational category 37 19 27 2 0 14 1 66 2 57
2017 Executive 68 18 10 0 4 0 0 86 4 22
2017 Scientific and Professional 33 25 7 5 8 18 3 74 17 60
2017 Administration and Foreign Services 31 37 14 2 2 13 0 78 5 381
2017 Administrative Support 32 32 15 3 1 15 2 77 5 131
2017 Other occupational category 33 31 9 8 2 11 7 78 11 56
2014 Executive 43 35 4 13 0 4 0 82 14 23
2014 Scientific and Professional 34 24 16 1 0 25 0 77 2 68
2014 Administration and Foreign Services 28 28 18 2 2 20 1 71 6 369
2014 Administrative Support 33 24 20 3 2 17 1 69 6 148
2014 Other occupational category 28 20 18 2 2 20 11 69 6 50

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Administration and Foreign Services 12 8 16 12 44 8 0 22 61 10
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 75 25 0 0 0 0 0 100 0 28
2020 Scientific and Professional 54 26 12 0 4 0 5 83 4 82
2020 Administration and Foreign Services 24 22 21 15 18 0 1 46 33 594
2020 Administrative Support 22 17 15 18 25 0 2 40 45 197
2020 Other occupational category 45 24 16 10 1 0 4 71 12 79

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 44 26 11 7 11 0 0 70 19 27
2020 Scientific and Professional 25 29 19 16 8 1 1 55 25 82
2020 Administration and Foreign Services 30 26 23 10 9 0 0 57 20 590
2020 Administrative Support 31 25 22 13 8 1 1 57 21 197
2020 Other occupational category 26 24 29 10 10 0 0 51 20 79
2019 Executive 21 13 29 29 8 0 0 33 38 24
2019 Scientific and Professional 14 31 22 19 12 0 1 46 32 77
2019 Administration and Foreign Services 18 25 22 14 20 0 1 44 34 467
2019 Administrative Support 22 28 21 14 14 1 1 50 29 167
2019 Other occupational category 20 31 20 15 11 2 0 52 27 73
2018 Executive 17 33 17 13 21 0 0 50 33 24
2018 Scientific and Professional 9 26 23 23 14 2 3 37 39 65
2018 Administration and Foreign Services 17 21 24 18 18 0 2 39 36 394
2018 Administrative Support 22 19 20 15 21 1 1 42 37 139
2018 Other occupational category 36 22 19 9 12 0 1 59 21 57
2017 Executive 36 15 27 9 13 0 0 51 22 22
2017 Scientific and Professional 24 29 10 5 25 2 5 58 32 61
2017 Administration and Foreign Services 15 23 23 19 18 0 2 39 37 381
2017 Administrative Support 12 21 22 9 35 2 1 33 44 130
2017 Other occupational category 25 27 16 13 14 2 3 55 29 56

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 4 25 25 11 36 0 0 29 46 28
2020 Scientific and Professional 11 24 29 20 17 0 0 35 37 81
2020 Administration and Foreign Services 14 24 24 18 20 0 0 38 38 592
2020 Administrative Support 24 31 19 16 9 0 1 56 25 198
2020 Other occupational category 17 18 25 18 22 0 0 35 41 78
2019 Executive 8 17 42 17 17 0 0 25 33 24
2019 Scientific and Professional 16 26 32 18 8 0 0 42 26 77
2019 Administration and Foreign Services 13 22 27 19 18 0 1 36 37 466
2019 Administrative Support 23 33 20 15 8 0 1 56 23 166
2019 Other occupational category 17 21 28 13 20 2 0 39 33 74
2018 Executive 13 21 42 8 17 0 0 33 25 24
2018 Scientific and Professional 12 39 27 17 4 2 0 52 21 65
2018 Administration and Foreign Services 10 20 29 22 18 0 1 30 40 396
2018 Administrative Support 27 21 31 12 7 1 1 49 20 137
2018 Other occupational category 18 21 23 18 18 0 1 40 36 57
2017 Executive 18 27 14 24 18 0 0 44 42 22
2017 Scientific and Professional 19 28 30 10 8 3 2 49 19 60
2017 Administration and Foreign Services 12 25 25 19 18 0 1 38 38 382
2017 Administrative Support 18 21 31 13 14 1 2 40 27 131
2017 Other occupational category 12 17 33 18 18 0 1 29 37 56

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 11 21 36 7 25 0 0 32 32 28
2020 Scientific and Professional 14 31 37 6 10 0 3 46 16 81
2020 Administration and Foreign Services 26 24 22 15 13 0 1 50 28 593
2020 Administrative Support 36 30 13 9 8 1 3 69 17 196
2020 Other occupational category 21 25 21 15 17 0 0 46 32 78
2019 Executive 17 21 25 17 21 0 0 38 38 24
2019 Scientific and Professional 23 36 23 10 4 0 3 61 15 77
2019 Administration and Foreign Services 20 26 24 17 11 1 1 46 29 464
2019 Administrative Support 33 33 17 8 7 1 2 67 15 166
2019 Other occupational category 33 25 19 12 10 2 0 59 22 73
2018 Executive 20 20 32 12 16 0 0 40 28 25
2018 Scientific and Professional 23 36 25 13 2 2 0 60 15 65
2018 Administration and Foreign Services 17 24 29 16 12 1 2 42 28 393
2018 Administrative Support 29 33 24 8 4 1 1 64 12 140
2018 Other occupational category 30 22 22 7 17 0 1 53 24 57
2017 Executive 22 22 24 10 22 0 0 44 32 22
2017 Scientific and Professional 27 33 22 8 7 2 2 62 16 60
2017 Administration and Foreign Services 18 32 18 15 14 0 2 51 30 381
2017 Administrative Support 25 30 28 4 7 1 5 58 12 131
2017 Other occupational category 26 29 19 7 15 0 3 57 23 56

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 4 25 25 32 14 0 0 29 46 28
2020 Scientific and Professional 12 27 27 14 17 0 2 41 32 81
2020 Administration and Foreign Services 25 21 23 14 14 3 1 47 29 591
2020 Administrative Support 29 24 18 14 11 2 3 55 26 197
2020 Other occupational category 44 21 18 5 1 5 5 73 7 78
2019 Executive 5 27 27 27 14 0 0 32 41 22
2019 Scientific and Professional 19 22 19 23 14 1 0 42 38 77
2019 Administration and Foreign Services 14 22 25 19 17 2 1 37 37 465
2019 Administrative Support 22 30 21 15 10 1 2 53 26 168
2019 Other occupational category 23 28 22 12 7 5 3 55 21 74
2018 Executive 8 16 44 8 24 0 0 24 32 25
2018 Scientific and Professional 19 30 19 15 12 3 2 52 29 65
2018 Administration and Foreign Services 11 23 26 22 16 0 1 35 38 392
2018 Administrative Support 27 19 22 16 14 2 0 47 31 139
2018 Other occupational category 28 20 22 10 15 0 5 51 26 55
2017 Executive 5 37 20 9 29 0 0 42 38 21
2017 Scientific and Professional 22 26 15 11 20 5 2 51 33 61
2017 Administration and Foreign Services 13 22 25 22 19 0 0 34 41 380
2017 Administrative Support 15 15 32 14 19 2 2 31 35 131
2017 Other occupational category 19 18 20 11 29 2 1 39 41 56

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 14 21 21 11 29 0 4 37 41 28
2020 Scientific and Professional 21 31 19 12 13 0 4 54 26 82
2020 Administration and Foreign Services 39 22 16 10 10 1 4 63 20 594
2020 Administrative Support 55 15 11 6 5 0 9 77 11 196
2020 Other occupational category 38 15 18 13 9 0 7 57 24 79
2019 Executive 21 29 17 25 8 0 0 50 33 24
2019 Scientific and Professional 34 27 19 9 5 1 4 64 15 77
2019 Administration and Foreign Services 39 25 12 8 9 1 6 68 19 462
2019 Administrative Support 66 12 11 2 2 1 6 84 4 168
2019 Other occupational category 33 29 17 6 12 3 0 63 19 74
2018 Executive 28 16 32 12 8 0 4 46 21 25
2018 Scientific and Professional 35 34 15 5 4 3 3 74 10 65
2018 Administration and Foreign Services 37 20 15 9 10 1 8 63 21 394
2018 Administrative Support 60 14 9 3 2 1 11 84 6 139
2018 Other occupational category 41 19 13 6 13 0 8 66 20 57
2017 Executive 22 22 32 6 18 0 0 44 24 22
2017 Scientific and Professional 33 30 23 0 7 2 7 68 7 61
2017 Administration and Foreign Services 38 23 12 9 8 0 9 67 19 378
2017 Administrative Support 49 17 10 4 4 2 15 79 9 131
2017 Other occupational category 30 21 25 6 10 0 8 56 17 56

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 4 32 21 18 25 0 0 36 43 28
2020 Scientific and Professional 15 27 31 11 17 0 0 42 28 82
2020 Administration and Foreign Services 27 26 21 12 14 1 0 53 26 594
2020 Administrative Support 37 25 17 11 9 1 0 63 20 198
2020 Other occupational category 25 21 22 18 13 0 1 46 32 79
2019 Executive 8 21 33 8 25 0 4 30 35 24
2019 Scientific and Professional 18 36 21 13 10 1 0 55 24 77
2019 Administration and Foreign Services 28 26 21 12 11 0 1 55 23 463
2019 Administrative Support 42 31 12 7 6 1 2 74 13 168
2019 Other occupational category 28 27 21 10 10 2 2 57 21 74
2018 Executive 24 12 36 8 20 0 0 36 28 25
2018 Scientific and Professional 28 28 29 8 6 2 0 57 14 64
2018 Administration and Foreign Services 28 20 24 13 14 0 1 49 27 393
2018 Administrative Support 42 23 21 4 6 1 3 68 10 139
2018 Other occupational category 35 22 15 12 15 0 1 58 27 57
2017 Executive 27 28 27 10 9 0 0 55 19 22
2017 Scientific and Professional 30 31 21 11 2 2 3 64 14 61
2017 Administration and Foreign Services 26 25 23 14 9 1 2 53 24 378
2017 Administrative Support 35 27 21 9 6 2 2 63 15 130
2017 Other occupational category 23 22 25 23 6 0 1 45 30 56

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 25 39 14 7 7 0 7 69 15 28
2020 Scientific and Professional 26 19 21 10 11 0 14 52 24 81
2020 Administration and Foreign Services 29 24 19 11 11 1 5 57 23 594
2020 Administrative Support 33 26 12 10 10 1 8 64 22 196
2020 Other occupational category 30 18 20 12 17 0 4 50 30 79

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 37 44 11 0 7 0 0 81 7 27
2020 Scientific and Professional 35 36 15 9 5 0 1 71 14 81
2020 Administration and Foreign Services 28 31 23 11 5 1 1 60 16 594
2020 Administrative Support 39 23 14 13 6 1 5 65 20 195
2020 Other occupational category 45 26 16 6 1 3 3 75 8 79
2019 Executive 21 29 29 13 8 0 0 50 21 24
2019 Scientific and Professional 30 34 21 12 3 1 0 64 14 77
2019 Administration and Foreign Services 27 31 22 12 6 1 1 59 18 465
2019 Administrative Support 36 29 19 9 4 1 2 67 13 168
2019 Other occupational category 37 36 15 4 5 2 0 76 9 74
2018 Executive 44 24 28 0 4 0 0 68 4 25
2018 Scientific and Professional 26 38 21 6 7 2 0 64 14 65
2018 Administration and Foreign Services 21 35 24 11 6 1 2 58 18 393
2018 Administrative Support 39 30 19 7 2 1 1 71 10 138
2018 Other occupational category 43 29 8 7 7 0 6 75 16 57
2017 Executive 27 51 18 0 4 0 0 78 4 22
2017 Scientific and Professional 34 25 17 10 8 3 3 62 20 60
2017 Administration and Foreign Services 25 30 23 14 6 1 2 56 20 379
2017 Administrative Support 26 31 22 10 5 2 4 60 16 130
2017 Other occupational category 44 27 9 9 5 2 3 75 15 56

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 11 25 25 21 18 0 0 36 39 28
2020 Scientific and Professional 23 40 21 7 5 0 3 65 13 81
2020 Administration and Foreign Services 19 31 24 13 12 1 1 51 25 595
2020 Administrative Support 31 24 19 12 10 2 2 57 23 195
2020 Other occupational category 42 29 19 6 0 0 5 74 6 79
2019 Executive 21 29 29 8 13 0 0 50 21 24
2019 Scientific and Professional 23 36 27 10 1 1 0 61 12 77
2019 Administration and Foreign Services 20 29 24 13 12 2 1 50 25 463
2019 Administrative Support 34 31 16 12 6 1 1 66 18 167
2019 Other occupational category 48 22 16 11 1 2 0 72 12 74
2018 Executive 20 32 28 16 4 0 0 52 20 25
2018 Scientific and Professional 23 36 19 12 9 2 0 60 21 65
2018 Administration and Foreign Services 16 28 27 16 10 1 1 45 27 393
2018 Administrative Support 36 27 22 9 6 1 0 63 15 138
2018 Other occupational category 43 31 12 6 4 0 5 78 10 57
2017 Executive 18 24 31 14 13 0 0 42 27 22
2017 Scientific and Professional 20 34 15 18 5 3 5 59 25 61
2017 Administration and Foreign Services 20 32 22 17 8 0 1 52 26 378
2017 Administrative Support 23 30 26 10 8 0 2 55 18 130
2017 Other occupational category 37 32 15 5 3 0 7 74 9 56

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 25 36 25 7 7 0 0 61 14 28
2020 Scientific and Professional 36 31 24 5 5 0 0 66 10 81
2020 Administration and Foreign Services 31 32 19 10 7 0 1 64 17 591
2020 Administrative Support 35 27 19 8 8 2 2 64 16 196
2020 Other occupational category 57 21 14 2 3 0 3 80 5 79
2019 Executive 21 46 4 21 8 0 0 67 29 24
2019 Scientific and Professional 35 30 18 13 3 1 0 66 16 77
2019 Administration and Foreign Services 31 25 22 12 8 1 2 58 20 464
2019 Administrative Support 45 22 15 12 4 1 2 68 17 166
2019 Other occupational category 55 27 11 4 1 2 0 84 5 74
2018 Executive 36 24 16 20 4 0 0 60 24 25
2018 Scientific and Professional 29 31 23 8 7 2 0 61 15 65
2018 Administration and Foreign Services 26 28 28 10 7 0 1 54 17 392
2018 Administrative Support 40 30 17 7 3 1 1 72 10 139
2018 Other occupational category 51 29 8 4 4 0 5 83 8 57
2017 Executive 31 24 41 0 4 0 0 55 4 22
2017 Scientific and Professional 26 35 16 10 7 2 5 65 18 61
2017 Administration and Foreign Services 30 31 21 9 5 1 2 63 15 379
2017 Administrative Support 32 31 22 6 5 2 2 65 12 130
2017 Other occupational category 43 20 19 14 2 0 1 64 16 56

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 25 14 11 0 0 0 75 11 28
2020 Scientific and Professional 44 31 13 7 5 0 0 75 12 81
2020 Administration and Foreign Services 38 27 16 10 7 1 0 66 17 587
2020 Administrative Support 38 26 11 10 13 0 2 65 23 196
2020 Other occupational category 48 21 17 9 1 0 4 72 10 79
2019 Executive 38 33 13 4 8 0 4 74 13 24
2019 Scientific and Professional 45 31 9 6 5 1 1 79 12 77
2019 Administration and Foreign Services 36 24 16 11 10 0 3 62 21 462
2019 Administrative Support 40 24 11 13 10 1 1 65 23 168
2019 Other occupational category 44 30 16 2 6 2 0 76 8 74

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 32 21 29 11 7 0 0 54 18 28
2020 Scientific and Professional 12 37 28 12 10 0 0 50 22 81
2020 Administration and Foreign Services 24 30 25 15 6 0 0 54 21 592
2020 Administrative Support 37 28 17 11 6 0 1 66 17 195
2020 Other occupational category 15 29 30 17 7 0 1 45 25 79

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 25 25 29 18 4 0 0 50 21 28
2020 Scientific and Professional 22 38 20 12 7 0 0 61 20 81
2020 Administration and Foreign Services 23 29 20 16 11 0 0 53 27 592
2020 Administrative Support 32 25 19 11 10 0 3 59 22 194
2020 Other occupational category 32 33 19 9 7 0 0 66 15 79
2019 Executive 50 21 13 4 8 0 4 74 13 24
2019 Scientific and Professional 36 40 13 6 3 1 0 78 9 77
2019 Administration and Foreign Services 33 27 21 8 8 0 2 62 17 460
2019 Administrative Support 39 31 16 8 3 1 3 73 11 167
2019 Other occupational category 41 33 21 2 0 2 2 76 2 74
2018 Executive 40 20 16 20 4 0 0 60 24 25
2018 Scientific and Professional 37 30 12 6 12 2 0 69 19 64
2018 Administration and Foreign Services 28 27 25 14 6 1 1 56 19 390
2018 Administrative Support 43 25 22 4 4 1 1 69 9 136
2018 Other occupational category 36 31 18 7 2 2 5 71 10 57
2017 Executive 37 23 14 26 0 0 0 60 26 21
2017 Scientific and Professional 31 36 8 11 7 2 5 72 19 61
2017 Administration and Foreign Services 30 32 22 11 3 1 2 63 15 375
2017 Administrative Support 31 31 22 9 4 1 2 64 13 129
2017 Other occupational category 39 20 27 7 6 0 1 60 13 56

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 54 36 7 4 0 0 0 89 4 28
2020 Scientific and Professional 31 35 24 6 0 0 4 69 6 82
2020 Administration and Foreign Services 40 30 18 7 3 0 1 71 11 587
2020 Administrative Support 45 25 14 7 8 1 1 70 15 195
2020 Other occupational category 49 23 15 6 1 0 5 76 8 79
2019 Executive 54 33 4 0 4 0 4 91 4 24
2019 Scientific and Professional 48 27 14 6 4 0 0 75 10 77
2019 Administration and Foreign Services 47 22 15 8 7 0 2 70 15 461
2019 Administrative Support 45 28 10 7 7 1 2 75 14 168
2019 Other occupational category 61 20 14 0 3 2 0 83 3 73
2018 Executive 48 36 8 4 4 0 0 84 8 25
2018 Scientific and Professional 63 19 7 2 6 3 0 84 8 65
2018 Administration and Foreign Services 46 26 13 5 6 0 2 75 12 391
2018 Administrative Support 55 24 10 2 5 1 2 82 8 134
2018 Other occupational category 50 19 17 6 6 0 3 72 11 57
2017 Executive 76 24 0 0 0 0 0 100 0 22
2017 Scientific and Professional 64 13 12 5 3 0 3 79 9 61
2017 Administration and Foreign Services 51 28 13 4 2 0 2 81 6 380
2017 Administrative Support 54 25 14 5 2 0 0 78 8 131
2017 Other occupational category 59 22 5 6 4 0 5 85 10 56

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 46 43 7 4 0 0 0 89 4 28
2020 Scientific and Professional 21 42 25 9 2 0 1 63 11 82
2020 Administration and Foreign Services 32 38 19 7 3 0 1 71 10 590
2020 Administrative Support 35 37 13 8 6 0 1 73 14 195
2020 Other occupational category 40 36 18 2 1 0 3 78 4 79

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 86 7 7 0 0 0 0 93 0 28
2020 Scientific and Professional 71 15 4 0 0 0 10 96 0 80
2020 Administration and Foreign Services 68 16 7 2 1 1 5 90 3 588
2020 Administrative Support 59 18 10 3 2 2 6 83 6 195
2020 Other occupational category 68 11 5 1 1 1 12 91 3 79
2019 Executive 83 13 0 0 0 0 4 100 0 23
2019 Scientific and Professional 78 10 4 1 1 1 4 93 3 77
2019 Administration and Foreign Services 69 12 7 2 2 1 7 88 4 462
2019 Administrative Support 65 16 4 4 5 1 5 87 10 167
2019 Other occupational category 79 6 5 0 2 2 6 93 2 74
2018 Executive 68 12 8 4 4 0 4 83 8 25
2018 Scientific and Professional 80 13 1 0 2 3 2 97 2 64
2018 Administration and Foreign Services 66 17 6 2 2 1 6 89 5 392
2018 Administrative Support 68 15 6 1 4 1 4 88 6 137
2018 Other occupational category 67 16 6 4 2 0 7 88 6 57

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 93 7 0 0 0 0 0 100 0 28
2020 Scientific and Professional 80 5 8 2 0 0 5 89 3 81
2020 Administration and Foreign Services 75 10 4 3 3 1 4 90 6 589
2020 Administrative Support 73 9 4 5 3 1 5 87 9 195
2020 Other occupational category 83 7 3 1 1 0 5 95 3 79
2019 Executive 83 13 0 0 0 0 4 100 0 24
2019 Scientific and Professional 78 12 3 3 4 0 1 91 7 76
2019 Administration and Foreign Services 71 13 5 2 4 1 4 88 7 462
2019 Administrative Support 64 14 8 5 5 1 3 81 10 168
2019 Other occupational category 85 5 4 1 0 5 0 95 1 73
2018 Executive 79 8 8 0 0 0 4 91 0 24
2018 Scientific and Professional 72 14 6 2 2 5 0 91 3 65
2018 Administration and Foreign Services 72 11 6 2 3 0 6 89 5 391
2018 Administrative Support 68 13 7 5 3 3 1 85 8 138
2018 Other occupational category 79 13 0 2 2 0 5 96 4 57
2017 Executive 91 5 0 0 5 0 0 95 5 21
2017 Scientific and Professional 75 8 3 5 5 2 2 86 10 61
2017 Administration and Foreign Services 74 11 5 2 2 0 4 90 5 380
2017 Administrative Support 67 15 8 2 5 1 4 85 6 131
2017 Other occupational category 73 15 3 2 0 0 7 94 2 56

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 68 25 4 4 0 0 0 93 4 28
2020 Scientific and Professional 63 21 8 6 2 0 0 84 9 81
2020 Administration and Foreign Services 70 19 5 2 1 0 4 92 3 589
2020 Administrative Support 63 20 7 4 1 1 5 88 4 192
2020 Other occupational category 80 16 1 0 0 0 3 99 0 79
2019 Executive 63 25 8 0 0 0 4 91 0 24
2019 Scientific and Professional 49 30 12 4 5 0 0 79 9 76
2019 Administration and Foreign Services 56 29 7 3 1 0 3 89 5 462
2019 Administrative Support 54 28 9 5 3 1 1 83 8 166
2019 Other occupational category 71 19 4 3 1 2 0 92 4 73
2018 Executive 63 21 17 0 0 0 0 83 0 24
2018 Scientific and Professional 51 25 10 6 6 2 0 77 13 65
2018 Administration and Foreign Services 57 27 10 2 1 0 3 86 3 395
2018 Administrative Support 54 22 13 3 4 1 3 79 8 136
2018 Other occupational category 64 22 8 2 2 0 3 88 4 56
2017 Executive 73 13 4 0 4 0 5 91 5 22
2017 Scientific and Professional 48 31 10 5 7 0 0 79 12 61
2017 Administration and Foreign Services 59 25 9 3 1 0 3 87 4 382
2017 Administrative Support 48 29 10 5 7 1 1 78 12 130
2017 Other occupational category 63 23 8 0 0 0 7 92 0 56

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 68 14 7 11 0 0 0 82 11 28
2020 Scientific and Professional 71 16 5 1 5 0 1 89 6 81
2020 Administration and Foreign Services 65 16 8 4 4 0 3 84 8 590
2020 Administrative Support 59 19 6 4 7 1 5 83 11 196
2020 Other occupational category 82 12 1 1 1 0 3 96 3 79
2019 Executive 58 13 25 0 4 0 0 71 4 24
2019 Scientific and Professional 63 21 7 5 3 0 1 85 8 76
2019 Administration and Foreign Services 58 20 8 4 6 1 3 81 11 459
2019 Administrative Support 57 16 12 7 7 1 1 74 13 165
2019 Other occupational category 74 16 6 2 1 2 0 92 2 73
2018 Executive 65 17 13 4 0 0 0 83 4 23
2018 Scientific and Professional 59 17 15 3 5 2 0 77 8 65
2018 Administration and Foreign Services 55 22 11 5 4 0 3 79 9 392
2018 Administrative Support 59 18 8 7 4 1 2 80 11 136
2018 Other occupational category 65 13 13 2 4 0 3 81 6 56
2017 Executive 49 27 9 11 4 0 0 75 16 22
2017 Scientific and Professional 61 13 10 7 8 0 2 75 15 61
2017 Administration and Foreign Services 60 23 8 2 4 0 3 85 6 382
2017 Administrative Support 55 29 6 2 5 1 2 86 8 129
2017 Other occupational category 62 20 4 7 0 0 7 88 8 56

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 54 25 11 7 4 0 0 79 11 28
2020 Scientific and Professional 64 9 5 0 1 0 21 92 2 80
2020 Administration and Foreign Services 65 8 4 2 1 0 20 92 3 590
2020 Administrative Support 65 5 2 0 2 1 26 96 2 195
2020 Other occupational category 73 7 4 0 0 0 17 95 0 78
2019 Executive 29 33 25 4 0 0 8 68 5 24
2019 Scientific and Professional 64 5 7 1 1 0 22 88 3 74
2019 Administration and Foreign Services 58 10 5 1 1 1 24 90 3 458
2019 Administrative Support 63 6 4 1 0 1 27 94 1 166
2019 Other occupational category 60 21 4 2 0 2 12 93 2 73
2018 Executive 33 29 25 8 0 0 4 65 9 24
2018 Scientific and Professional 48 8 2 6 2 3 31 86 12 65
2018 Administration and Foreign Services 53 13 6 2 1 0 25 89 3 392
2018 Administrative Support 59 5 2 2 0 2 32 96 2 133
2018 Other occupational category 63 17 4 0 0 0 15 95 0 55
2017 Executive 22 42 22 4 5 0 4 67 10 22
2017 Scientific and Professional 48 12 7 2 2 0 30 86 5 60
2017 Administration and Foreign Services 53 15 7 1 1 0 24 89 2 382
2017 Administrative Support 57 7 3 0 5 0 27 89 6 131
2017 Other occupational category 66 11 4 4 0 0 15 91 4 56

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 68 25 4 4 0 0 0 93 4 28
2020 Scientific and Professional 83 10 0 0 0 0 7 100 0 82
2020 Administration and Foreign Services 70 16 8 2 2 1 3 88 4 590
2020 Administrative Support 68 15 6 2 1 0 8 91 3 196
2020 Other occupational category 80 10 4 0 0 0 5 96 0 79
2019 Executive 63 21 4 8 0 0 4 87 9 24
2019 Scientific and Professional 82 11 1 0 0 0 7 99 0 76
2019 Administration and Foreign Services 63 19 9 2 2 0 5 87 3 459
2019 Administrative Support 68 18 5 1 1 1 7 93 2 165
2019 Other occupational category 70 10 2 6 3 2 6 88 10 73
2018 Executive 67 25 8 0 0 0 0 92 0 24
2018 Scientific and Professional 69 5 6 1 3 3 13 88 5 65
2018 Administration and Foreign Services 54 20 12 5 2 0 7 80 7 394
2018 Administrative Support 64 16 5 2 4 1 7 88 7 135
2018 Other occupational category 67 15 9 0 4 0 5 86 4 56
2017 Executive 90 0 5 0 4 0 0 90 4 22
2017 Scientific and Professional 69 13 5 2 0 0 12 92 2 61
2017 Administration and Foreign Services 59 20 11 4 1 0 5 83 5 377
2017 Administrative Support 57 20 6 2 4 0 11 86 7 129
2017 Other occupational category 63 23 7 0 0 0 7 92 0 56

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 75 18 0 0 7 0 0 93 7 28
2020 Scientific and Professional 61 14 10 5 7 0 4 77 12 82
2020 Administration and Foreign Services 50 16 10 9 12 1 2 68 22 590
2020 Administrative Support 38 15 16 11 17 1 2 55 29 196
2020 Other occupational category 21 8 25 24 21 0 1 29 46 79
2019 Executive 71 13 8 0 4 0 4 87 4 24
2019 Scientific and Professional 71 11 9 4 4 0 1 83 8 76
2019 Administration and Foreign Services 54 15 12 6 7 1 5 73 14 463
2019 Administrative Support 48 17 14 6 11 1 4 68 18 168
2019 Other occupational category 27 22 18 16 15 2 0 50 32 72
2018 Executive 71 17 13 0 0 0 0 88 0 24
2018 Scientific and Professional 72 12 7 2 3 3 2 88 5 65
2018 Administration and Foreign Services 54 15 10 6 11 0 4 72 17 393
2018 Administrative Support 45 14 17 7 9 1 7 64 17 137
2018 Other occupational category 31 17 16 13 17 0 6 51 32 56
2017 Executive 82 9 4 0 4 0 0 91 4 22
2017 Scientific and Professional 54 12 6 5 15 0 8 72 21 61
2017 Administration and Foreign Services 57 19 9 4 8 0 3 78 12 382
2017 Administrative Support 42 21 14 8 9 2 4 67 18 131
2017 Other occupational category 40 20 13 11 11 0 5 63 23 56

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 68 18 7 7 0 0 0 86 7 28
2020 Scientific and Professional 51 21 20 5 2 0 1 73 7 82
2020 Administration and Foreign Services 41 31 16 6 4 1 2 74 9 591
2020 Administrative Support 48 27 13 4 5 0 3 77 9 195
2020 Other occupational category 50 22 20 5 3 0 0 72 8 79
2019 Executive 75 4 17 0 0 0 4 83 0 24
2019 Scientific and Professional 57 28 12 3 0 0 0 85 3 75
2019 Administration and Foreign Services 51 27 12 2 2 1 4 83 4 456
2019 Administrative Support 52 24 13 2 4 1 5 81 6 168
2019 Other occupational category 54 31 11 0 0 2 2 89 0 72
2018 Executive 63 33 0 4 0 0 0 96 4 24
2018 Scientific and Professional 52 22 15 6 2 2 2 77 8 65
2018 Administration and Foreign Services 48 28 14 3 2 1 4 80 5 394
2018 Administrative Support 50 28 11 1 5 1 4 82 7 136
2018 Other occupational category 71 15 9 1 0 0 5 90 1 56
2017 Executive 73 13 5 4 4 0 0 86 9 22
2017 Scientific and Professional 52 25 11 0 3 2 7 84 4 61
2017 Administration and Foreign Services 49 29 12 3 1 0 6 83 4 380
2017 Administrative Support 47 25 15 5 5 0 2 74 11 131
2017 Other occupational category 55 28 4 5 2 0 7 89 7 55

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 30 44 22 4 0 0 0 74 4 27
2020 Scientific and Professional 18 38 31 7 4 1 0 58 11 81
2020 Administration and Foreign Services 20 39 27 9 5 0 0 59 15 594
2020 Administrative Support 23 38 21 7 10 0 1 61 17 197
2020 Other occupational category 21 24 35 16 5 0 0 44 21 79

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 7 21 32 29 11 0 0 29 39 28
2020 Scientific and Professional 7 24 45 21 2 0 0 32 23 82
2020 Administration and Foreign Services 10 28 35 19 7 0 0 39 26 593
2020 Administrative Support 16 31 31 12 9 0 1 48 21 197
2020 Other occupational category 15 16 46 17 7 0 0 31 23 79
2019 Executive 0 29 50 8 13 0 0 29 21 24
2019 Scientific and Professional 13 29 43 11 4 0 0 42 14 76
2019 Administration and Foreign Services 10 26 37 16 10 1 0 37 26 466
2019 Administrative Support 22 37 29 8 4 0 0 59 12 167
2019 Other occupational category 18 27 40 10 3 2 0 46 13 74
2018 Executive 13 25 33 25 4 0 0 38 29 24
2018 Scientific and Professional 14 28 41 12 4 2 0 42 17 65
2018 Administration and Foreign Services 8 28 37 19 7 0 0 37 26 396
2018 Administrative Support 22 31 32 11 3 1 0 53 14 140
2018 Other occupational category 22 27 27 17 8 0 0 48 24 56
2017 Executive 13 27 27 34 0 0 0 40 34 22
2017 Scientific and Professional 20 31 33 7 8 2 0 52 15 61
2017 Administration and Foreign Services 10 25 42 17 7 0 0 35 24 381
2017 Administrative Support 12 35 37 8 6 0 2 48 14 130
2017 Other occupational category 17 20 39 21 2 0 0 38 23 56

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 29 18 32 21 0 0 0 21 46 28
2020 Scientific and Professional 11 21 43 21 5 0 0 26 32 82
2020 Administration and Foreign Services 13 25 38 18 6 0 0 25 37 592
2020 Administrative Support 12 16 31 26 14 0 1 40 28 197
2020 Other occupational category 10 21 41 22 5 0 0 28 31 79
2019 Executive 13 21 42 21 4 0 0 25 33 24
2019 Scientific and Professional 3 21 41 30 5 0 0 36 24 76
2019 Administration and Foreign Services 14 23 36 19 7 0 1 26 37 464
2019 Administrative Support 4 18 35 28 15 1 1 44 21 165
2019 Other occupational category 11 15 46 20 7 2 0 26 26 72
2018 Executive 4 26 35 22 13 0 0 35 30 23
2018 Scientific and Professional 7 15 42 29 5 2 0 35 22 62
2018 Administration and Foreign Services 12 24 37 19 7 0 1 26 37 389
2018 Administrative Support 7 13 34 26 19 1 1 45 20 139
2018 Other occupational category 11 17 34 20 15 0 2 36 29 55
2017 Executive 16 22 40 13 9 0 0 22 38 22
2017 Scientific and Professional 7 15 40 26 11 0 0 38 22 60
2017 Administration and Foreign Services 6 25 40 19 7 0 2 27 32 382
2017 Administrative Support 7 14 38 31 9 1 2 40 21 130
2017 Other occupational category 4 22 47 14 14 0 0 27 25 56

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 25 14 4 0 0 0 82 4 28
2020 Scientific and Professional 44 35 12 6 1 1 0 80 7 82
2020 Administration and Foreign Services 32 46 11 6 3 2 0 80 9 594
2020 Administrative Support 40 32 14 8 3 3 1 75 11 197
2020 Other occupational category 50 33 8 5 3 1 0 84 8 79
2019 Executive 25 63 4 0 8 0 0 88 8 24
2019 Scientific and Professional 32 42 12 9 4 1 0 75 13 77
2019 Administration and Foreign Services 26 41 19 8 3 3 0 69 11 464
2019 Administrative Support 29 32 20 7 5 6 1 66 13 168
2019 Other occupational category 31 36 10 17 2 4 0 70 20 73
2018 Executive 42 33 13 4 0 8 0 82 5 24
2018 Scientific and Professional 29 47 11 3 6 4 0 80 9 65
2018 Administration and Foreign Services 22 39 20 10 5 3 0 64 16 395
2018 Administrative Support 27 33 21 9 5 5 0 63 14 140
2018 Other occupational category 25 33 20 4 11 7 0 63 16 57
2017 Executive 18 65 13 0 4 0 0 82 4 22
2017 Scientific and Professional 23 40 11 12 8 5 0 67 21 60
2017 Administration and Foreign Services 18 35 20 12 8 6 0 57 21 382
2017 Administrative Support 18 42 15 12 4 9 0 66 18 130
2017 Other occupational category 9 31 16 14 18 12 0 46 36 56

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 43 25 14 11 7 0 0 68 18 28
2020 Scientific and Professional 41 36 9 9 6 0 0 76 15 79
2020 Administration and Foreign Services 25 33 17 14 8 4 0 61 22 593
2020 Administrative Support 36 23 14 15 8 3 1 61 24 196
2020 Other occupational category 38 27 10 16 5 3 0 68 22 79

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 21 39 14 14 7 4 0 63 22 28
2020 Scientific and Professional 43 27 12 13 5 0 0 70 18 82
2020 Administration and Foreign Services 33 34 10 12 9 2 0 68 21 593
2020 Administrative Support 35 20 11 13 16 3 3 58 30 198
2020 Other occupational category 33 26 10 14 13 1 3 61 28 79

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 48 30 15 7 0 0 0 78 7 27
2020 Scientific and Professional 56 23 6 5 6 2 1 82 11 82
2020 Administration and Foreign Services 40 34 12 5 4 4 1 78 9 594
2020 Administrative Support 39 20 13 8 8 9 3 67 18 198
2020 Other occupational category 41 33 16 4 1 1 4 77 5 79

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 25 39 14 18 4 0 0 64 21 28
2020 Scientific and Professional 36 42 6 12 2 1 0 79 15 81
2020 Administration and Foreign Services 24 36 18 12 8 2 0 61 20 593
2020 Administrative Support 31 30 12 14 9 4 1 63 24 197
2020 Other occupational category 31 39 9 16 4 1 0 71 20 78
2019 Executive 8 42 29 17 0 4 0 52 17 24
2019 Scientific and Professional 27 29 18 16 6 4 0 58 23 77
2019 Administration and Foreign Services 17 36 21 14 11 1 0 54 25 467
2019 Administrative Support 27 33 17 13 7 4 0 62 20 168
2019 Other occupational category 25 36 17 18 2 2 0 62 20 73
2018 Executive 40 24 24 8 0 4 0 67 8 25
2018 Scientific and Professional 26 36 9 16 9 5 0 65 25 65
2018 Administration and Foreign Services 16 35 21 14 12 1 0 52 27 395
2018 Administrative Support 29 36 11 14 7 3 0 67 21 140
2018 Other occupational category 26 37 9 17 9 2 0 64 26 57
2017 Executive 28 53 4 4 10 0 0 81 14 22
2017 Scientific and Professional 21 39 14 17 8 2 0 61 25 61
2017 Administration and Foreign Services 16 37 20 17 7 2 0 54 25 380
2017 Administrative Support 20 39 17 16 4 4 0 62 21 130
2017 Other occupational category 14 34 17 16 13 5 0 51 31 56

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 64 29 4 0 4 0 0 93 4 28
2020 Scientific and Professional 49 39 5 5 0 2 0 90 5 82
2020 Administration and Foreign Services 33 46 9 9 2 0 0 80 11 594
2020 Administrative Support 45 31 12 10 2 1 0 77 12 198
2020 Other occupational category 47 42 6 4 1 0 0 89 5 79

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 61 29 11 0 0 0 0 89 0 28
2020 Scientific and Professional 49 35 7 6 0 2 0 86 6 82
2020 Administration and Foreign Services 30 40 12 12 5 1 0 70 18 594
2020 Administrative Support 42 28 14 11 5 1 0 70 15 197
2020 Other occupational category 51 34 9 5 1 0 0 85 7 79

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 59 19 11 11 0 0 0 78 11 27
2020 Scientific and Professional 39 41 12 4 1 2 0 82 5 82
2020 Administration and Foreign Services 31 43 16 7 2 0 1 75 10 594
2020 Administrative Support 38 28 22 5 4 1 4 68 9 196
2020 Other occupational category 44 33 14 7 0 0 1 78 7 79

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 79 14 4 4 0 0 0 93 4 28
2020 Scientific and Professional 52 28 9 2 1 5 3 87 4 82
2020 Administration and Foreign Services 37 43 12 3 2 1 1 83 5 594
2020 Administrative Support 43 30 15 5 5 1 2 75 9 195
2020 Other occupational category 55 27 12 1 0 1 3 86 1 78

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 86 11 0 0 0 4 0 100 0 28
2020 Scientific and Professional 78 16 0 1 0 5 0 99 1 81
2020 Administration and Foreign Services 68 20 5 0 0 6 1 94 1 593
2020 Administrative Support 75 13 6 1 1 4 1 92 1 195
2020 Other occupational category 74 14 2 0 1 8 1 96 1 79

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 68 29 4 0 0 0 0 96 0 28
2020 Scientific and Professional 43 47 6 4 0 0 0 90 4 82
2020 Administration and Foreign Services 41 39 12 5 2 1 0 82 7 590
2020 Administrative Support 46 30 10 9 3 2 1 78 12 197
2020 Other occupational category 53 34 5 5 3 0 0 87 7 78

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 41 41 15 0 0 4 0 85 0 27
2020 Scientific and Professional 55 27 6 8 4 0 0 82 12 82
2020 Administration and Foreign Services 43 36 8 6 6 1 0 80 12 589
2020 Administrative Support 44 23 11 10 10 1 1 69 20 196
2020 Other occupational category 52 30 4 12 0 0 3 84 12 78

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 61 29 7 4 0 0 0 89 4 28
2020 Scientific and Professional 68 22 5 2 2 0 0 90 5 81
2020 Administration and Foreign Services 38 33 8 12 7 1 0 72 19 593
2020 Administrative Support 40 27 13 8 10 2 1 68 19 196
2020 Other occupational category 59 24 5 5 1 4 1 88 7 77

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 33 22 11 0 0 0 67 11 27
2020 Scientific and Professional 9 54 18 9 9 0 0 63 19 11
2020 Administration and Foreign Services 19 43 14 18 4 1 1 64 22 143
2019 Executive 19 67 10 5 0 0 0 86 5 21
2019 Scientific and Professional 8 62 8 23 0 0 0 69 23 13
2019 Administration and Foreign Services 23 49 13 11 1 0 3 75 12 107
2019 Other occupational category 18 18 23 32 0 9 0 40 35 12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 100 0 27
2020 Scientific and Professional 100 0 11
2020 Administration and Foreign Services 99 1 143

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 22 44 19 7 7 0 0 67 15 27
2020 Scientific and Professional 9 27 19 45 0 0 0 36 45 11
2020 Administration and Foreign Services 15 32 18 24 10 1 0 48 34 141
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 7 93 28
2020 Scientific and Professional 6 94 82
2020 Administration and Foreign Services 8 92 593
2020 Administrative Support 8 92 194
2020 Other occupational category 9 91 78

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 0 100 28
2020 Scientific and Professional 9 91 82
2020 Administration and Foreign Services 15 85 595
2020 Administrative Support 12 88 193
2020 Other occupational category 16 84 77
2019 Executive 4 96 24
2019 Scientific and Professional 16 84 77
2019 Administration and Foreign Services 18 82 466
2019 Administrative Support 13 87 167
2019 Other occupational category 15 85 74
2017 Scientific and Professional 16 84 61
2017 Administration and Foreign Services 21 79 381
2017 Administrative Support 20 80 131
2014 Scientific and Professional 10 90 67
2014 Administration and Foreign Services 15 85 368
2014 Administrative Support 16 84 147
2014 Other occupational category 12 88 50

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 46 54 92
2020 Administrative Support 25 75 24

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 82 18 92
2020 Administrative Support 67 33 24
2019 Scientific and Professional 83 17 12
2019 Administration and Foreign Services 87 13 83
2019 Administrative Support 71 29 21
2017 Scientific and Professional 70 30 10
2017 Administration and Foreign Services 83 17 79
2017 Administrative Support 77 23 26
2014 Administration and Foreign Services 82 18 56
2014 Administrative Support 74 26 23

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Administration and Foreign Services 52 32 9 3 3 0 0 85 6 76
2020 Administrative Support 38 38 13 13 0 0 0 75 13 16
2019 Administration and Foreign Services 52 38 1 6 2 2 0 91 7 73
2019 Administrative Support 27 47 13 7 0 7 0 79 7 15
2017 Administration and Foreign Services 56 32 6 3 2 0 2 89 5 66
2017 Administrative Support 60 30 5 5 0 0 0 90 5 20
2014 Administration and Foreign Services 49 35 7 4 4 0 0 84 9 46
2014 Administrative Support 65 24 0 11 0 0 0 89 11 17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 29 4 7 0 0 4 89 7 28
2020 Scientific and Professional 56 29 5 6 1 0 3 88 7 82
2020 Administration and Foreign Services 45 36 6 5 3 2 2 85 8 596
2020 Administrative Support 42 29 11 8 5 1 5 75 14 195
2020 Other occupational category 47 33 4 5 3 5 4 87 9 79
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 39 39 21 0 50 50 28
2020 Scientific and Professional 47 33 20 0 42 58 82
2020 Administration and Foreign Services 35 41 23 1 54 46 595
2020 Administrative Support 28 42 28 2 59 41 197
2020 Other occupational category 42 46 12 0 52 48 79

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 36 64 11
2020 Scientific and Professional 28 72 39
2020 Administration and Foreign Services 35 65 213
2020 Administrative Support 50 50 56
2020 Other occupational category 24 76 33

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 18 27 0 36 9 0 9 50 50 11
2020 Scientific and Professional 10 31 5 18 33 3 0 42 52 39
2020 Administration and Foreign Services 14 22 16 20 23 2 3 38 45 213
2020 Administrative Support 9 23 20 23 16 0 9 35 43 56
2020 Other occupational category 11 24 15 19 25 0 6 37 46 33

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 9 18 0 18 45 0 9 30 70 11
2020 Scientific and Professional 5 18 3 26 43 3 3 25 73 39
2020 Administration and Foreign Services 9 14 14 21 40 1 2 24 62 213
2020 Administrative Support 5 20 21 23 25 0 5 26 51 56
2020 Other occupational category 9 8 6 15 58 0 3 18 76 33

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 25 4 11 0 0 4 85 11 28
2020 Scientific and Professional 32 22 22 4 6 4 11 63 12 82
2020 Administration and Foreign Services 39 20 14 6 7 3 11 69 15 595
2020 Administrative Support 38 19 11 5 4 4 19 74 11 196
2020 Other occupational category 54 9 13 4 1 0 19 78 6 79
2019 Executive 33 21 25 8 8 0 4 57 17 24
2019 Scientific and Professional 38 18 12 13 13 0 6 60 28 77
2019 Administration and Foreign Services 35 17 16 10 13 1 8 57 26 463
2019 Administrative Support 39 22 10 7 8 2 11 71 17 165
2019 Other occupational category 52 16 6 6 3 3 14 83 10 71
2018 Executive 52 20 8 12 4 0 4 75 17 25
2018 Scientific and Professional 34 20 13 11 11 3 8 61 25 65
2018 Administration and Foreign Services 36 17 18 10 8 0 11 60 20 395
2018 Administrative Support 40 14 14 9 12 3 8 61 23 138
2018 Other occupational category 57 9 13 6 4 1 10 75 10 57
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