2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 85. Since the start of the COVID-19 pandemic, you have managed any employees who have been working remotely?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 24 50 4 17 5 0 0 74 22 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 16 62 17 5 0 0 0 78 5 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 74 18 4 2 1 0 1 92 4 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 44 35 17 0 0 5 0 82 0 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 30 44 8 14 5 0 0 73 19 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 35 33 5 16 6 0 5 71 23 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 29 40 14 12 5 0 0 69 17 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 41 20 12 17 11 0 0 61 28 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 37 40 10 9 3 0 1 78 12 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 56 22 16 0 6 0 0 78 6 18

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 34 31 12 15 8 0 1 65 23 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 45 29 16 6 0 5 0 77 6 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 35 40 11 10 5 0 0 75 15 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 22 39 33 6 0 0 0 61 6 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 28 42 11 12 6 0 1 71 18 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 22 52 12 10 0 0 5 77 10 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 29 40 12 14 5 0 0 69 18 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 44 17 11 5 0 0 67 16 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 48 39 5 6 2 0 0 87 8 446
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 50 16 23 0 11 0 0 66 11 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 34 38 12 10 7 0 0 72 16 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 45 22 11 5 0 0 62 16 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 53 31 8 5 2 0 0 84 7 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 40 27 27 6 0 0 0 67 6 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 36 42 8 8 6 0 0 79 14 444
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 18 46 6 10 20 0 0 64 30 17

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 39 39 11 7 4 0 0 78 11 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 18 50 10 12 6 5 0 71 19 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 29 39 12 16 5 0 0 68 20 445
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 25 42 5 18 5 5 0 70 24 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 38 40 11 7 5 0 0 78 12 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 39 40 21 0 0 0 0 79 0 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 13 28 23 19 17 0 0 41 36 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 39 22 16 0 0 0 62 16 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 13 26 41 16 4 0 0 20 39 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 5 23 34 34 0 5 0 35 29 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 12 19 30 31 8 1 0 39 31 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 0 35 36 18 7 5 0 26 37 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 16 32 33 14 4 1 1 17 49 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 16 18 35 26 0 5 0 28 36 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 19 30 35 13 3 0 0 16 49 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 16 12 27 40 5 0 0 45 28 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 25 30 28 14 2 0 1 16 55 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 11 21 40 24 0 5 0 25 33 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 12 19 33 28 7 0 1 35 32 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 6 16 50 18 0 10 0 20 25 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 21 28 35 10 3 1 0 14 50 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 12 55 11 0 5 0 11 31 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 11 28 41 15 5 0 0 20 39 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 34 16 33 0 0 0 33 51 18
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 29 33 16 10 5 3 3 67 17 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 33 23 18 11 6 10 0 61 19 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 53 27 8 9 4 0 0 80 13 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 29 43 12 12 0 5 0 75 12 17

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 54 31 6 6 3 0 0 85 9 445
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 40 18 31 6 0 5 0 61 6 17

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 51 34 8 4 2 0 0 86 6 445
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 27 28 41 0 0 5 0 57 0 18

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 54 28 6 3 4 3 2 86 8 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 39 18 21 6 12 5 0 59 19 18
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 64 23 7 2 2 1 1 88 4 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 44 28 28 0 0 0 0 72 0 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 43 30 11 11 5 0 0 74 15 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 45 22 10 6 0 0 62 16 18

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 49 26 12 5 5 1 1 77 10 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 28 29 27 5 6 5 0 60 12 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 45 33 9 8 4 0 0 79 12 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 28 38 28 0 6 0 0 66 6 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 40 60 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 51 49 18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 62 18 9 1 1 2 6 88 3 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 48 6 0 13 5 17 11 75 25 17

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 51 27 9 8 3 0 1 79 11 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 29 33 27 11 0 0 0 62 11 18
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 34 32 14 10 5 4 0 70 16 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 27 39 18 6 0 5 5 74 6 18

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 30 35 14 10 8 2 0 66 19 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 12 60 12 0 6 5 5 80 7 18

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 18 37 18 15 8 3 0 57 24 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 12 37 23 0 12 16 0 59 14 18

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 21 35 17 17 9 1 0 57 26 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 18 38 5 17 12 10 0 63 32 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 43 27 16 4 3 4 3 75 7 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 29 22 15 11 12 0 11 58 26 18
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 23 41 17 13 5 1 0 64 18 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 18 43 18 10 6 0 5 64 17 18

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 11 32 19 24 13 1 0 44 37 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 12 44 18 15 6 5 0 59 22 18

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 32 37 14 10 6 2 0 70 16 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 34 23 6 16 5 0 53 23 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 26 38 19 11 4 2 0 65 16 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 22 35 22 5 11 5 0 60 17 18

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 18 21 19 14 13 11 3 46 32 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 34 6 11 16 29 5 0 42 47 18

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 24 33 20 13 8 3 0 59 21 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 29 44 0 17 5 0 5 77 23 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 25 32 12 15 11 2 2 60 27 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 33 5 17 28 0 0 51 44 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 45 22 16 8 5 0 3 69 14 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 46 19 23 12 0 0 0 65 12 17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 49 24 16 6 2 1 2 75 9 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 25 29 34 6 6 0 0 53 13 17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 74 10 5 3 2 3 3 90 5 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 71 11 0 6 6 5 0 86 14 17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 77 9 4 1 2 2 6 93 4 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 77 0 0 6 6 0 10 86 14 17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 26 46 14 8 4 2 0 74 12 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 32 23 6 6 10 0 61 13 18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 34 41 12 8 4 1 0 76 12 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 29 31 18 6 6 10 0 67 14 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 35 39 14 6 4 4 0 76 9 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 22 33 17 12 6 10 0 61 20 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 31 38 17 5 4 5 0 72 9 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 28 17 17 23 6 10 0 49 32 18

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 45 31 9 6 5 3 1 79 12 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 45 22 6 5 17 6 0 70 23 18

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 46 35 8 7 3 1 0 82 10 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 45 33 17 0 5 0 0 78 5 18

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 27 32 19 14 8 0 0 59 22 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 39 15 6 12 0 5 65 19 18

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 28 35 16 14 7 0 0 63 21 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 51 15 0 12 5 0 71 13 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 28 22 19 18 10 3 0 53 28 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 16 27 16 12 5 0 41 30 18
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 40 26 33 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 39 29 32 18
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 15 19 17 11 7 26 4 49 27 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 21 6 6 18 27 5 56 35 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 27 31 19 9 5 8 0 64 16 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 26 5 12 12 17 5 63 30 18
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 16 22 17 5 4 32 4 59 15 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 22 0 0 18 38 5 69 31 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 29 33 19 7 4 8 1 68 11 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 27 11 6 12 22 5 61 25 18
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 35 32 17 7 8 0 1 67 15 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 28 26 34 6 6 0 0 55 12 18

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 34 29 20 10 7 0 0 63 17 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 39 22 11 11 0 0 56 22 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 6 18 25 23 29 0 0 24 52 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 12 33 29 5 22 0 0 45 26 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 8 22 27 20 22 0 0 30 42 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 33 28 6 11 0 0 56 17 18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 6 19 27 22 25 0 0 25 48 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 6 39 29 5 17 5 0 47 23 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 19 26 22 17 15 0 1 45 32 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 46 17 22 0 6 5 5 69 6 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 14 24 25 20 16 0 0 38 37 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 39 21 6 12 0 0 61 18 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 26 25 18 13 14 0 5 54 28 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 27 17 28 18 0 0 10 49 20 18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 25 40 19 12 4 1 0 65 16 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 33 17 17 11 0 0 56 28 18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 17 33 26 17 8 0 0 50 24 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 30 36 17 6 11 0 0 66 17 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 23 32 24 14 7 0 0 55 21 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 30 27 21 6 17 0 0 57 23 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 40 31 14 7 8 0 1 71 14 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 34 28 23 6 5 0 5 64 12 18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 24 32 23 13 7 0 0 56 21 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 34 30 16 11 10 0 0 63 21 18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 23 30 26 14 7 0 0 53 21 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 28 24 36 0 12 0 0 52 12 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 43 29 18 5 4 0 1 73 9 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 46 26 16 0 12 0 0 72 12 18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 24 30 25 12 9 0 0 54 20 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 37 23 0 17 0 0 60 17 18

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 68 17 6 2 2 0 5 90 4 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 67 16 0 0 6 0 10 93 7 18

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 74 11 4 4 3 1 3 88 7 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 67 5 11 6 6 5 0 76 12 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 64 24 7 2 1 0 1 89 4 446
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 51 39 5 0 6 0 0 89 6 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 60 17 10 8 5 0 0 77 13 447
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 56 22 5 6 11 0 0 78 17 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 56 26 12 4 2 0 0 83 6 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 54 18 6 0 6 5 10 85 7 17

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 59 23 11 5 1 0 1 83 6 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 67 22 0 0 6 5 0 94 6 18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 77 13 5 2 1 0 1 91 3 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 68 5 17 5 6 0 0 73 11 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 48 30 14 4 3 0 1 79 7 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 39 32 23 6 0 0 0 71 6 18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 25 45 23 4 3 0 0 70 7 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 22 39 22 12 6 0 0 60 18 18

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 6 22 38 25 9 0 0 28 34 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 6 50 21 17 6 0 0 56 23 18

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 19 30 39 9 3 0 0 12 49 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 16 45 5 18 0 0 23 33 18

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 42 38 11 5 3 1 0 81 8 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 27 51 11 0 6 5 0 82 6 18

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 31 32 15 12 8 1 0 64 20 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 17 56 12 0 6 5 5 80 6 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 38 30 10 10 9 1 0 70 20 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 45 23 0 16 16 0 0 68 32 18

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 45 31 13 6 4 2 0 77 10 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 50 12 23 0 0 10 5 73 0 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 28 33 17 11 9 2 0 62 20 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 33 29 18 11 0 5 5 68 12 18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 29 48 11 9 3 1 0 78 11 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 51 21 11 12 5 0 0 72 17 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 30 40 13 11 5 1 0 71 16 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 39 33 12 6 5 5 0 76 11 18

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 28 40 20 8 2 1 2 69 11 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 28 22 35 6 5 5 0 52 11 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 40 41 12 4 2 1 0 81 6 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 51 27 6 0 11 0 5 82 11 18

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 71 15 5 1 1 4 4 93 2 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 55 16 12 5 0 6 6 81 6 18

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 47 36 8 6 2 2 0 84 7 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 51 26 12 6 0 5 0 81 6 18

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 48 33 8 6 4 1 0 83 10 446
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 46 26 17 6 0 5 0 76 6 18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 54 28 9 5 4 1 0 83 8 450
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 55 16 12 6 6 5 0 75 13 18

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 19 47 13 15 4 1 0 67 20 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 37 28 18 18 0 0 0 64 18 17

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 100 0 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 0 100 18

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 14 32 17 24 13 0 1 46 37 451
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 10 90 449
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 5 95 18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 11 89 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 23 77 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 54 32 5 5 2 1 1 88 7 448
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 53 5 19 5 0 12 5 71 6 17
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 31 51 18 0 63 37 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 54 17 29 0 24 76 18

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 28 72 135
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 42 58 10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 13 22 15 17 28 0 5 37 48 136
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 20 29 20 20 11 0 0 49 31 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 7 10 12 23 43 1 4 18 69 136
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 20 20 9 29 22 0 0 40 51 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - Yes 40 20 14 9 8 1 8 66 19 451
2020 Managed employees who have been working remotely since the start of the COVID-19 pandemic - No 26 34 17 6 11 0 6 64 18 18
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