2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	50	5	16	5	0	0	74	21	467
2020	Non-supervisor	33	48	5	12	3	0	0	80	15	801

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	18	4	2	1	1	0	92	3	469
2020	Non-supervisor	77	17	2	1	1	1	0	95	2	799

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	43	8	14	5	0	73	19	468
2020	Non-supervisor	39	36	8	12	3	1	76	15	801
2019	Supervisor	38	31	9	13	9	0	69	22	395
2019	Non-supervisor	37	32	8	15	8	0	69	23	942

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	39	14	12	5	0	68	17	465
2020	Non-supervisor	31	40	11	12	4	1	73	17	798
2019	Supervisor	29	40	11	14	5	0	70	19	397
2019	Non-supervisor	27	37	14	16	6	0	64	22	944
2018	Supervisor	26	44	13	13	4	1	70	17	450
2018	Non-supervisor	25	42	12	15	6	0	68	21	943

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	40	11	8	4	0	78	12	467
2020	Non-supervisor	44	37	9	7	1	1	82	9	797
2019	Supervisor	37	32	12	10	7	0	70	18	394
2019	Non-supervisor	37	35	13	10	4	0	73	14	939

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	30	12	15	8	1	66	23	467
2020	Non-supervisor	52	28	8	8	4	0	81	11	799
2019	Supervisor	37	36	8	12	6	0	74	18	396
2019	Non-supervisor	49	28	12	6	5	0	77	11	935
2018	Supervisor	34	38	9	11	8	0	72	19	450
2018	Non-supervisor	47	31	9	8	5	1	78	13	935

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	39	12	10	5	74	14	469
2020	Non-supervisor	36	40	12	9	3	76	12	802
2019	Supervisor	37	39	10	9	5	76	14	397
2019	Non-supervisor	31	42	14	8	5	73	13	942
2018	Supervisor	34	43	12	7	4	77	11	448
2018	Non-supervisor	30	42	13	9	6	73	15	938

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	43	11	12	6	0	1	71	18	468
2020	Non-supervisor	41	35	11	9	4	1	0	76	13	802
2019	Supervisor	27	39	13	13	8	0	0	66	21	399
2019	Non-supervisor	30	36	16	11	5	0	0	67	17	938
2018	Supervisor	25	35	15	14	11	0	0	60	25	447
2018	Non-supervisor	31	34	16	9	10	0	0	65	19	938

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	40	13	13	5	69	18	467
2020	Non-supervisor	34	42	10	10	4	76	14	799
2019	Supervisor	23	40	13	17	8	63	24	396
2019	Non-supervisor	27	40	12	14	7	67	21	935
2018	Supervisor	20	43	14	17	7	63	23	449
2018	Non-supervisor	27	35	16	14	7	62	22	940

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	38	6	6	2	0	86	8	464
2020	Non-supervisor	46	39	8	6	2	0	85	7	797
2019	Supervisor	41	40	9	7	3	0	81	11	396
2019	Non-supervisor	38	40	13	5	3	1	79	9	935
2018	Supervisor	47	39	7	6	2	0	86	8	448
2018	Non-supervisor	41	40	10	6	2	0	81	8	938

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	38	13	10	7	0	71	16	468
2020	Non-supervisor	39	37	12	8	4	0	75	13	800
2019	Supervisor	30	39	13	11	6	0	69	17	395
2019	Non-supervisor	31	39	14	9	6	1	71	15	937
2018	Supervisor	31	41	10	10	9	0	72	18	449
2018	Non-supervisor	30	37	15	11	8	0	67	18	937

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	31	9	5	2	84	7	467
2020	Non-supervisor	46	35	13	5	1	81	6	798
2019	Supervisor	49	36	9	3	3	85	6	398
2019	Non-supervisor	43	38	12	5	3	80	8	934
2018	Supervisor	50	36	9	4	2	86	5	447
2018	Non-supervisor	43	36	12	6	2	80	8	929

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	42	7	8	7	0	0	78	15	461
2020	Non-supervisor	32	42	12	11	3	0	0	74	14	801
2019	Supervisor	32	43	10	10	6	0	0	75	15	396
2019	Non-supervisor	28	38	16	12	6	1	0	66	18	937
2018	Supervisor	33	39	8	11	8	0	0	72	19	447
2018	Non-supervisor	23	40	16	11	9	0	1	64	20	932

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	39	11	8	4	78	12	467
2020	Non-supervisor	39	36	14	7	3	76	10	800
2019	Supervisor	32	41	11	8	8	73	16	396
2019	Non-supervisor	32	35	17	10	6	67	15	939
2018	Supervisor	34	35	10	12	8	69	21	443
2018	Non-supervisor	31	37	15	10	6	68	17	931

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	39	12	16	5	0	0	68	21	462
2020	Non-supervisor	36	41	10	9	3	1	0	78	12	792
2019	Supervisor	21	44	13	14	7	0	0	66	21	397
2019	Non-supervisor	30	40	15	10	5	1	0	70	15	915
2018	Supervisor	28	34	14	14	9	0	1	63	23	446
2018	Non-supervisor	30	36	15	12	7	0	1	66	19	932

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	40	11	7	5	78	11	468
2020	Non-supervisor	43	38	11	7	2	81	8	798
2019	Supervisor	38	40	12	6	4	78	10	399
2019	Non-supervisor	39	39	13	7	3	78	10	941
2018	Supervisor	36	43	9	9	2	79	11	448
2018	Non-supervisor	34	42	13	7	4	76	11	936

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	28	23	19	16	0	42	36	466
2020	Non-supervisor	37	34	17	8	4	0	71	12	798
2019	Supervisor	18	27	24	18	13	0	45	31	399
2019	Non-supervisor	42	35	14	5	3	1	78	8	935
2018	Supervisor	17	28	24	14	17	0	46	30	449
2018	Non-supervisor	40	31	17	6	4	1	73	10	945

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	26	41	17	3	0	0	21	39	469
2020	Non-supervisor	8	21	39	22	9	1	1	31	29	799
2019	Supervisor	20	33	31	13	3	0	0	16	53	397
2019	Non-supervisor	12	28	33	20	7	1	1	27	40	937
2018	Supervisor	20	32	33	12	3	0	0	14	52	449
2018	Non-supervisor	14	28	32	17	7	1	1	24	43	936

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	19	30	30	8	1	0	39	31	468
2020	Non-supervisor	6	15	26	31	18	4	1	51	22	792
2019	Supervisor	23	32	25	14	4	1	0	18	56	399
2019	Non-supervisor	14	24	29	20	9	2	2	30	40	935
2018	Supervisor	24	31	29	12	3	1	1	15	56	447
2018	Non-supervisor	16	26	27	16	9	3	1	27	45	936

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	32	33	14	3	1	1	18	49	468
2020	Non-supervisor	14	22	33	18	9	3	1	28	37	796
2019	Supervisor	29	29	30	8	3	1	1	11	58	398
2019	Non-supervisor	22	28	26	14	6	2	3	22	52	938
2018	Supervisor	28	34	28	8	2	0	1	9	62	448
2018	Non-supervisor	22	28	29	12	6	2	1	19	51	941

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	29	34	14	3	0	0	17	48	465
2020	Non-supervisor	10	18	33	27	11	1	1	38	29	798
2019	Supervisor	20	27	35	12	5	0	0	17	48	396
2019	Non-supervisor	11	19	30	25	12	1	2	39	31	937
2018	Supervisor	22	33	28	14	3	0	0	17	55	444
2018	Non-supervisor	12	19	32	23	10	1	2	34	32	936

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	30	29	15	2	0	1	17	54	468
2020	Non-supervisor	12	19	25	25	15	2	2	42	33	797
2019	Supervisor	33	31	25	8	3	0	0	11	64	399
2019	Non-supervisor	17	21	24	22	12	2	3	36	39	939
2018	Supervisor	34	29	26	8	2	1	0	10	63	449
2018	Non-supervisor	20	21	25	19	10	2	3	31	43	937

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	19	34	27	7	1	1	34	31	465
2020	Non-supervisor	9	16	25	27	17	5	2	46	27	794
2019	Supervisor	21	24	32	17	4	1	1	22	46	399
2019	Non-supervisor	14	20	26	22	11	3	3	35	37	936
2018	Supervisor	21	29	30	15	3	0	1	19	51	444
2018	Non-supervisor	17	22	28	19	9	3	2	29	42	932

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	28	36	10	3	1	0	14	50	465
2020	Non-supervisor	13	21	33	18	12	3	1	31	35	800
2019	Supervisor	28	29	30	10	2	1	0	12	58	400
2019	Non-supervisor	19	24	30	14	8	2	2	23	45	940
2018	Supervisor	25	35	29	9	1	1	0	10	60	449
2018	Non-supervisor	19	26	28	16	8	2	2	24	46	936

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	28	40	16	5	0	0	21	39	469
2020	Non-supervisor	9	25	35	22	9	1	0	31	34	800
2019	Supervisor	25	29	29	13	3	0	0	17	54	398
2019	Non-supervisor	16	21	31	19	11	1	2	31	37	940

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	33	16	10	5	4	3	66	17	466
2020	Non-supervisor	29	32	15	6	5	8	5	70	13	802
2019	Supervisor	27	36	16	8	9	2	1	66	18	399
2019	Non-supervisor	25	30	16	11	7	7	5	62	20	941
2018	Supervisor	22	39	15	11	8	3	2	64	20	447
2018	Non-supervisor	21	31	16	11	9	7	5	59	23	937

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	28	8	9	4	0	80	13	466
2020	Non-supervisor	52	26	10	7	4	1	79	11	801
2019	Supervisor	49	33	6	7	5	0	82	12	395
2019	Non-supervisor	43	28	11	11	6	2	72	17	941
2018	Supervisor	45	32	10	7	7	0	77	14	445
2018	Non-supervisor	40	29	9	12	8	2	70	20	937

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	7	6	3	0	84	9	462
2020	Non-supervisor	61	26	6	4	2	1	88	6	800
2019	Supervisor	49	35	6	6	5	0	83	10	395
2019	Non-supervisor	50	32	8	7	3	0	82	10	938
2018	Supervisor	44	39	7	7	3	0	83	10	446
2018	Non-supervisor	47	33	8	8	4	0	80	11	933

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	34	9	4	2	0	85	6	463
2020	Non-supervisor	50	33	11	4	2	1	83	6	797
2019	Supervisor	49	34	9	4	3	0	84	7	399
2019	Non-supervisor	43	33	15	4	2	1	77	7	940
2018	Supervisor	44	41	8	3	3	1	86	6	445
2018	Non-supervisor	37	39	13	7	4	1	77	11	940

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	27	6	3	5	3	2	85	8	465
2020	Non-supervisor	49	25	10	4	3	6	3	81	8	801

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	24	8	2	2	1	1	88	4	468
2020	Non-supervisor	55	25	10	4	2	1	3	83	6	802
2019	Supervisor	56	27	10	3	3	0	1	84	7	399
2019	Non-supervisor	43	30	14	5	3	2	4	77	8	943

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	31	11	11	5	0	0	73	16	469
2020	Non-supervisor	50	29	9	7	4	1	1	80	11	803
2019	Supervisor	38	32	12	10	8	1	1	70	18	398
2019	Non-supervisor	41	30	14	9	5	1	1	72	14	941
2018	Supervisor	34	35	12	8	9	1	0	70	17	447
2018	Non-supervisor	38	33	12	9	7	1	1	72	16	934

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	26	13	5	5	1	1	76	10	467
2020	Non-supervisor	58	24	8	3	4	2	1	84	7	799

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	33	10	7	4	0	0	78	11	468
2020	Non-supervisor	55	26	8	6	5	1	0	82	10	800
2019	Supervisor	43	29	12	10	6	0	0	72	16	398
2019	Non-supervisor	44	31	11	7	5	1	1	76	13	938
2018	Supervisor	42	29	12	9	7	1	0	72	16	446
2018	Non-supervisor	43	28	13	9	6	1	1	71	15	933

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	468
2020	Non-supervisor	44	56	801

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	18	8	2	1	3	6	88	3	468
2020	Non-supervisor	61	17	7	2	1	4	8	89	3	801

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	27	10	8	3	0	1	79	11	469
2020	Non-supervisor	60	25	7	6	3	0	0	84	9	801
2019	Supervisor	42	34	12	6	6	1	0	76	12	400
2019	Non-supervisor	50	28	9	7	4	0	0	79	12	941
2018	Supervisor	44	29	12	7	7	0	0	73	15	443
2018	Non-supervisor	47	27	10	8	7	0	0	75	15	936

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	33	14	10	5	4	0	70	15	469
2020	Non-supervisor	43	30	12	6	3	7	0	78	9	800
2019	Supervisor	21	34	17	14	9	4	0	58	24	393
2019	Non-supervisor	29	35	15	8	6	7	0	70	14	939
2018	Supervisor	23	32	17	14	10	3	1	57	25	448
2018	Non-supervisor	27	31	19	10	5	7	0	63	17	944

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	36	14	10	8	2	67	19	467
2020	Non-supervisor	40	32	12	8	4	3	75	13	800
2019	Supervisor	18	35	18	16	13	1	53	29	394
2019	Non-supervisor	25	34	17	12	7	4	62	20	943
2018	Supervisor	20	32	17	18	12	1	52	31	449
2018	Non-supervisor	24	30	21	14	8	3	56	23	937

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	37	18	14	9	4	0	57	24	467
2020	Non-supervisor	28	35	16	10	5	5	0	67	16	799
2019	Supervisor	15	22	22	23	16	2	0	38	39	393
2019	Non-supervisor	18	29	20	17	10	6	1	50	29	939
2018	Supervisor	8	30	21	25	14	2	0	40	39	447
2018	Non-supervisor	17	27	24	17	10	6	0	47	28	939

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	35	16	17	9	1	57	27	468
2020	Non-supervisor	27	37	15	13	7	1	65	20	800
2019	Supervisor	11	29	18	25	17	1	40	42	393
2019	Non-supervisor	17	28	19	20	12	3	47	34	942
2018	Supervisor	10	28	19	26	17	0	38	43	450
2018	Non-supervisor	16	26	20	23	13	3	43	37	941

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	27	16	4	3	3	3	74	8	469
2020	Non-supervisor	47	24	13	4	4	5	3	77	9	801
2019	Supervisor	40	29	13	7	4	4	3	74	12	400
2019	Non-supervisor	43	23	13	6	4	9	2	74	11	944

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	41	17	13	5	1	64	18	468
2020	Non-supervisor	27	43	17	10	2	1	71	12	798
2019	Supervisor	15	41	18	18	8	0	56	27	398
2019	Non-supervisor	22	39	19	14	5	1	62	19	941
2018	Supervisor	15	42	16	17	9	0	58	26	448
2018	Non-supervisor	21	41	19	13	5	1	62	18	940

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	33	19	23	12	2	44	36	466
2020	Non-supervisor	19	36	18	16	7	3	58	24	793
2019	Supervisor	8	22	16	29	25	0	29	54	393
2019	Non-supervisor	13	27	21	23	14	2	40	38	940

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	37	15	9	6	2	0	69	16	468
2020	Non-supervisor	29	37	15	11	5	3	1	68	16	800
2019	Supervisor	25	38	15	13	6	2	1	65	20	399
2019	Non-supervisor	25	34	16	13	8	3	1	63	21	939
2018	Supervisor	29	42	12	12	4	1	0	72	16	449
2018	Non-supervisor	23	32	18	13	8	5	2	58	22	939

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	37	19	11	5	2	65	16	465
2020	Non-supervisor	30	37	19	7	2	4	71	9	801
2019	Supervisor	18	34	24	15	8	2	52	23	395
2019	Non-supervisor	23	35	23	10	6	3	60	17	937
2018	Supervisor	21	37	21	13	8	1	58	21	448
2018	Non-supervisor	22	34	25	11	5	3	58	16	938

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	20	19	14	14	11	3	45	32	468
2020	Non-supervisor	23	20	19	13	8	14	3	52	26	800
2019	Supervisor	13	18	22	19	14	11	3	36	39	399
2019	Non-supervisor	16	22	21	12	13	13	2	45	30	939
2018	Supervisor	12	21	21	16	17	10	2	37	38	449
2018	Non-supervisor	12	20	23	14	14	14	3	39	34	933

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	33	19	13	8	3	59	21	469
2020	Non-supervisor	28	34	17	13	5	3	64	19	798
2019	Supervisor	19	34	20	17	8	2	54	25	396
2019	Non-supervisor	24	33	17	14	10	3	58	24	938
2018	Supervisor	20	34	19	16	9	2	56	25	450
2018	Non-supervisor	21	35	18	12	10	3	58	23	940

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	32	12	15	11	2	2	59	28	467
2020	Non-supervisor	26	32	14	11	12	4	1	61	24	800
2019	Supervisor	20	30	14	16	15	2	2	52	33	399
2019	Non-supervisor	21	30	16	13	15	4	1	54	29	939
2018	Supervisor	18	33	15	17	14	1	1	52	32	448
2018	Non-supervisor	20	31	15	14	15	3	1	53	31	938

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	22	16	8	5	0	3	69	14	466
2020	Non-supervisor	50	24	14	5	3	1	3	77	8	802
2019	Supervisor	45	26	17	7	2	1	2	74	9	399
2019	Non-supervisor	53	23	12	4	3	1	4	80	8	940

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	24	17	6	3	1	2	74	9	466
2020	Non-supervisor	46	27	15	6	3	2	2	75	9	801
2019	Supervisor	49	25	13	5	4	1	2	77	9	398
2019	Non-supervisor	44	24	16	6	5	3	3	72	11	936

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	11	4	3	2	3	3	90	5	464
2020	Non-supervisor	77	8	4	2	2	4	3	92	4	798
2019	Supervisor	72	12	3	3	4	3	3	90	7	398
2019	Non-supervisor	69	11	6	2	4	6	4	88	6	937

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	8	3	2	2	2	6	92	4	464
2020	Non-supervisor	73	11	5	2	2	2	6	91	4	798
2019	Supervisor	80	6	2	1	2	2	7	94	3	397
2019	Non-supervisor	71	8	4	2	2	3	9	91	4	936

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	46	14	8	4	3	0	73	12	468
2020	Non-supervisor	22	42	20	8	3	5	0	68	11	803
2019	Supervisor	19	45	17	11	5	3	0	66	16	398
2019	Non-supervisor	17	40	19	12	5	6	1	60	19	936
2018	Supervisor	20	42	19	13	5	1	0	63	18	449
2018	Non-supervisor	15	37	25	12	6	5	0	54	20	939

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	40	12	8	4	2	76	12	467
2020	Non-supervisor	35	40	12	7	3	3	77	11	795
2019	Supervisor	29	42	16	7	5	1	72	12	396
2019	Non-supervisor	32	39	14	9	3	2	72	13	940
2018	Supervisor	33	47	10	6	4	0	80	9	442
2018	Non-supervisor	36	40	13	6	3	2	78	9	939

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	38	14	6	4	4	0	76	10	468
2020	Non-supervisor	39	35	12	6	2	5	1	79	9	801
2019	Supervisor	31	44	12	6	4	2	0	77	10	399
2019	Non-supervisor	36	37	14	6	3	4	0	76	9	938
2018	Supervisor	34	45	11	5	3	2	0	80	9	443
2018	Non-supervisor	35	38	13	7	2	5	1	77	9	940

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	37	17	6	4	5	0	71	10	467
2020	Non-supervisor	35	34	14	6	3	7	1	75	9	801

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	31	9	6	6	3	1	79	12	469
2020	Non-supervisor	40	34	11	5	4	4	1	79	9	796

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	35	8	7	3	1	82	10	467
2020	Non-supervisor	53	33	8	4	1	1	87	5	796
2019	Supervisor	36	41	11	7	5	0	78	12	398
2019	Non-supervisor	44	37	11	4	3	1	82	7	942
2018	Supervisor	38	41	9	7	3	0	80	11	446
2018	Non-supervisor	43	38	11	5	2	0	82	7	940

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	33	19	13	8	0	60	21	469
2020	Non-supervisor	37	32	17	8	4	1	70	13	799
2019	Supervisor	21	31	21	14	11	1	53	26	398
2019	Non-supervisor	29	31	21	10	8	1	61	18	939
2018	Supervisor	23	30	21	15	10	1	53	26	446
2018	Non-supervisor	29	32	21	10	7	1	61	17	937

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	35	16	14	7	0	63	21	466
2020	Non-supervisor	36	37	16	7	4	0	73	11	793
2019	Supervisor	21	37	16	15	10	0	58	25	399
2019	Non-supervisor	28	35	19	10	6	1	64	17	935
2018	Supervisor	23	34	19	15	9	0	57	24	444
2018	Non-supervisor	28	35	19	11	6	1	64	17	940

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	22	19	18	10	3	0	52	28	469
2020	Non-supervisor	34	26	19	10	7	4	1	62	18	799
2019	Supervisor	24	24	20	15	14	3	0	49	30	400
2019	Non-supervisor	26	26	22	13	10	4	0	54	24	941
2018	Supervisor	23	27	21	14	12	3	0	51	27	445
2018	Non-supervisor	26	24	21	13	11	4	1	53	25	941

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	40	26	33	469
2020	Non-supervisor	32	30	38	803
2019	Supervisor	39	24	37	399
2019	Non-supervisor	36	25	39	941
2018	Supervisor	43	26	31	449
2018	Non-supervisor	41	26	33	944

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	18	21	45	5	0	11	191
2020	Non-supervisor	10	34	39	5	4	10	254
2019	Supervisor	9	20	55	4	0	12	157
2019	Non-supervisor	6	25	42	5	15	6	342
2018	Supervisor	13	24	47	4	0	12	196
2018	Non-supervisor	8	30	36	5	12	9	385

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	467
2020	Non-supervisor	9	91	802
2019	Supervisor	16	84	397
2019	Non-supervisor	14	86	939
2018	Supervisor	17	83	446
2018	Non-supervisor	16	84	940

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	36	64	57
2020	Non-supervisor	40	60	71
2019	Supervisor	33	67	62
2019	Non-supervisor	52	48	128
2018	Supervisor	41	59	80
2018	Non-supervisor	48	52	155

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	64	36	57
2020	Non-supervisor	74	26	71
2019	Supervisor	69	31	62
2019	Non-supervisor	64	36	128
2018	Supervisor	64	36	80
2018	Non-supervisor	59	41	155

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	57
2020	Non-supervisor	0	100	71

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	6	94	80
2018	Non-supervisor	5	95	155

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	57
2020	Non-supervisor	7	93	71
2019	Supervisor	9	91	62
2019	Non-supervisor	8	92	128
2018	Supervisor	9	91	80
2018	Non-supervisor	9	91	155

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	57
2020	Non-supervisor	38	62	71
2019	Supervisor	56	44	62
2019	Non-supervisor	37	63	127
2018	Supervisor	55	45	81
2018	Non-supervisor	35	65	155

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	57
2020	Non-supervisor	49	51	71
2019	Supervisor	48	52	62
2019	Non-supervisor	42	58	127
2018	Supervisor	44	56	81
2018	Non-supervisor	45	55	155

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	43	57	57
2020	Non-supervisor	47	53	71
2019	Supervisor	48	52	62
2019	Non-supervisor	48	52	127
2018	Supervisor	55	45	81
2018	Non-supervisor	57	43	155

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	57
2020	Non-supervisor	39	61	71
2019	Supervisor	54	46	62
2019	Non-supervisor	39	61	127
2018	Supervisor	39	61	81
2018	Non-supervisor	36	64	155

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	37	63	57
2020	Non-supervisor	36	64	71
2019	Supervisor	39	61	62
2019	Non-supervisor	31	69	127
2018	Supervisor	38	62	81
2018	Non-supervisor	41	59	155

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	62	38	57
2020	Non-supervisor	54	46	71
2019	Supervisor	68	32	62
2019	Non-supervisor	58	42	127
2018	Supervisor	55	45	81
2018	Non-supervisor	58	42	155

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	53	47	57
2020	Non-supervisor	33	67	71
2019	Supervisor	46	54	62
2019	Non-supervisor	31	69	127
2018	Supervisor	38	62	81
2018	Non-supervisor	31	69	155

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	62
2019	Non-supervisor	12	88	127

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	57
2020	Non-supervisor	8	92	71
2019	Supervisor	18	82	62
2019	Non-supervisor	10	90	127
2018	Supervisor	22	78	81
2018	Non-supervisor	10	90	155

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	57
2020	Non-supervisor	50	50	71
2019	Supervisor	42	58	62
2019	Non-supervisor	41	59	127
2018	Supervisor	48	52	81
2018	Non-supervisor	46	54	155

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	57
2020	Non-supervisor	18	82	71
2019	Supervisor	44	56	62
2019	Non-supervisor	20	80	127
2018	Supervisor	36	64	81
2018	Non-supervisor	22	78	155

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	57
2020	Non-supervisor	12	88	71
2019	Supervisor	8	92	62
2019	Non-supervisor	18	82	127
2018	Supervisor	12	88	81
2018	Non-supervisor	17	83	155

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	57
2020	Non-supervisor	53	47	71
2019	Supervisor	71	29	62
2019	Non-supervisor	46	54	127
2018	Supervisor	65	35	81
2018	Non-supervisor	58	42	154

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	57
2020	Non-supervisor	31	69	71
2019	Supervisor	26	74	62
2019	Non-supervisor	21	79	127
2018	Supervisor	31	69	81
2018	Non-supervisor	24	76	154

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	57
2020	Non-supervisor	8	92	71
2019	Supervisor	25	75	62
2019	Non-supervisor	9	91	127
2018	Supervisor	25	75	81
2018	Non-supervisor	6	94	154

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	57
2020	Non-supervisor	21	79	71
2019	Supervisor	15	85	62
2019	Non-supervisor	14	86	127
2018	Supervisor	15	85	81
2018	Non-supervisor	11	89	154

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	62
2019	Non-supervisor	6	94	127
2018	Supervisor	15	85	81
2018	Non-supervisor	5	95	154

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	57
2020	Non-supervisor	11	89	71
2019	Supervisor	23	77	62
2019	Non-supervisor	15	85	127
2018	Supervisor	21	79	81
2018	Non-supervisor	9	91	154

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	57
2020	Non-supervisor	16	84	71
2019	Supervisor	24	76	62
2019	Non-supervisor	9	91	127
2018	Supervisor	14	86	81
2018	Non-supervisor	12	88	154

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	57
2020	Non-supervisor	20	80	71
2019	Supervisor	8	92	62
2019	Non-supervisor	39	61	127
2018	Supervisor	21	79	81
2018	Non-supervisor	28	72	154

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	12	88	77
2018	Non-supervisor	18	82	152

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	7	93	77
2018	Non-supervisor	7	93	152

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	8	92	77
2018	Non-supervisor	10	90	152

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	13	87	77
2018	Non-supervisor	11	89	152

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	17	83	77
2018	Non-supervisor	17	83	152

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	15	85	77
2018	Non-supervisor	13	87	152

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	37	63	77
2018	Non-supervisor	37	63	152

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	8	92	77
2018	Non-supervisor	14	86	152

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	50	50	77
2018	Non-supervisor	50	50	152

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	66	34	77
2018	Non-supervisor	62	38	152

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	17	83	77
2018	Non-supervisor	15	85	152

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	19	17	11	8	26	4	49	27	468
2020	Non-supervisor	17	14	19	7	5	33	7	51	18	803
2019	Supervisor	12	22	21	8	12	20	5	45	27	400
2019	Non-supervisor	14	13	21	8	8	29	8	43	25	944
2018	Supervisor	12	20	22	13	10	19	4	41	30	447
2018	Non-supervisor	11	15	21	8	9	29	6	40	27	942

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	31	18	9	5	9	1	64	16	469
2020	Non-supervisor	27	27	20	7	3	15	1	64	13	800
2019	Supervisor	20	32	20	9	9	8	1	57	21	398
2019	Non-supervisor	24	27	19	8	5	14	1	61	16	938
2018	Supervisor	22	29	22	12	8	7	0	55	22	447
2018	Non-supervisor	19	31	20	9	7	13	2	58	18	942

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	469
2020	Non-supervisor	7	93	802
2019	Supervisor	8	92	399
2019	Non-supervisor	8	92	940
2018	Supervisor	9	91	448
2018	Non-supervisor	8	92	940

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	47	53	35
2020	Non-supervisor	31	69	53
2019	Supervisor	41	59	33
2019	Non-supervisor	43	57	76
2018	Supervisor	38	62	40
2018	Non-supervisor	36	64	78

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	74	26	35
2020	Non-supervisor	73	27	53
2019	Supervisor	76	24	33
2019	Non-supervisor	78	22	76
2018	Supervisor	79	21	40
2018	Non-supervisor	80	20	78

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	17	83	40
2018	Non-supervisor	19	81	78

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	34
2020	Non-supervisor	36	64	53
2019	Supervisor	38	62	33
2019	Non-supervisor	38	62	75
2018	Supervisor	43	57	40
2018	Non-supervisor	43	57	78

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	22	78	34
2020	Non-supervisor	19	81	53
2019	Supervisor	25	75	33
2019	Non-supervisor	34	66	75
2018	Supervisor	29	71	40
2018	Non-supervisor	17	83	78

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	24	76	40
2018	Non-supervisor	10	90	78

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	34
2020	Non-supervisor	26	74	53
2019	Supervisor	41	59	33
2019	Non-supervisor	20	80	75
2018	Supervisor	31	69	40
2018	Non-supervisor	26	74	78

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	34
2020	Non-supervisor	24	76	53
2019	Supervisor	25	75	33
2019	Non-supervisor	26	74	75
2018	Supervisor	34	66	40
2018	Non-supervisor	26	74	78

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	34
2020	Non-supervisor	21	79	53
2019	Supervisor	18	82	33
2019	Non-supervisor	11	89	75
2018	Supervisor	17	83	40
2018	Non-supervisor	14	86	78

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	18	82	34
2020	Non-supervisor	12	88	53
2018	Supervisor	19	81	40
2018	Non-supervisor	15	85	78

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	35
2020	Non-supervisor	39	61	53
2019	Supervisor	28	72	33
2019	Non-supervisor	38	62	74
2018	Supervisor	50	50	40
2018	Non-supervisor	23	77	78

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	27	73	35
2020	Non-supervisor	15	85	53
2018	Supervisor	19	81	40
2018	Non-supervisor	14	86	78

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	33
2019	Non-supervisor	6	94	74

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	35
2020	Non-supervisor	13	87	53
2019	Supervisor	15	85	33
2019	Non-supervisor	9	91	74
2018	Supervisor	15	85	40
2018	Non-supervisor	9	91	78

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	33
2019	Non-supervisor	11	89	74
2018	Supervisor	13	87	40
2018	Non-supervisor	6	94	78

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	33
2019	Non-supervisor	11	89	74
2018	Supervisor	17	83	40
2018	Non-supervisor	13	87	78

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	35
2020	Non-supervisor	45	55	53
2019	Supervisor	36	64	33
2019	Non-supervisor	48	52	74
2018	Supervisor	35	65	40
2018	Non-supervisor	53	47	78

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	35
2018	Non-supervisor	8	92	75

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	35	65	35
2018	Non-supervisor	31	69	75

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	35
2018	Non-supervisor	12	88	75

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	56	44	35
2018	Non-supervisor	46	54	75

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	46	54	35
2018	Non-supervisor	57	43	75

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	22	16	5	5	33	4	59	15	469
2020	Non-supervisor	17	15	19	5	2	36	6	55	12	800
2019	Supervisor	13	20	24	5	6	26	6	49	16	399
2019	Non-supervisor	15	13	23	4	5	32	8	46	16	941
2018	Supervisor	13	19	27	5	6	26	4	45	16	449
2018	Non-supervisor	12	15	24	4	5	34	6	45	16	941

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	33	19	7	4	8	1	68	12	466
2020	Non-supervisor	28	29	19	5	2	15	1	69	9	800
2019	Supervisor	22	32	22	4	5	13	1	63	11	399
2019	Non-supervisor	25	26	21	5	4	16	2	63	12	937
2018	Supervisor	22	32	23	5	6	10	1	61	12	447
2018	Non-supervisor	20	29	21	6	5	18	2	61	13	939

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	0	0	9	21	48	23	0	0	89	14
2020	Non-supervisor	11	0	21	0	40	28	0	15	55	18

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	32	18	7	8	0	1	67	15	467
2020	Non-supervisor	38	24	18	8	10	0	2	63	18	801

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	29	20	10	7	0	63	17	466
2020	Non-supervisor	31	30	22	9	7	1	62	15	801
2019	Supervisor	20	25	23	15	16	1	46	31	400
2019	Non-supervisor	20	27	21	15	16	1	48	31	942
2018	Supervisor	17	23	21	17	20	3	41	37	448
2018	Non-supervisor	18	25	22	17	17	1	43	34	936

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	18	25	22	29	0	25	51	469
2020	Non-supervisor	22	25	26	16	11	0	47	27	799
2019	Supervisor	10	19	24	26	21	0	29	47	398
2019	Non-supervisor	24	30	24	12	9	1	55	21	940
2018	Supervisor	8	15	31	24	22	0	23	46	445
2018	Non-supervisor	19	26	30	12	11	1	46	24	938

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	23	27	20	22	0	0	31	41	466
2020	Non-supervisor	27	30	22	13	8	0	0	57	22	801
2019	Supervisor	10	23	29	21	18	0	0	33	38	397
2019	Non-supervisor	28	29	22	11	8	1	1	59	19	933
2018	Supervisor	8	21	28	24	19	0	0	29	43	445
2018	Non-supervisor	23	29	23	14	8	1	2	54	23	936

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	20	27	22	25	0	0	26	47	465
2020	Non-supervisor	27	23	24	12	13	1	1	50	26	795
2019	Supervisor	6	17	25	25	27	0	0	23	52	399
2019	Non-supervisor	23	23	22	16	15	1	1	46	32	938
2018	Supervisor	8	15	25	25	26	0	0	23	52	445
2018	Non-supervisor	21	20	23	16	17	1	2	42	34	934

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	25	22	16	15	0	1	46	31	468
2020	Non-supervisor	49	22	14	7	6	0	2	73	13	800
2019	Supervisor	26	25	24	13	10	1	1	52	24	397
2019	Non-supervisor	52	23	12	4	5	1	4	79	9	938
2018	Supervisor	23	25	21	17	11	0	3	49	29	445
2018	Non-supervisor	48	25	11	5	5	0	6	78	11	935

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	24	25	20	16	0	0	39	36	467
2020	Non-supervisor	30	26	19	14	10	0	0	57	24	799
2019	Supervisor	19	24	29	16	11	0	1	43	27	397
2019	Non-supervisor	35	27	19	10	7	1	1	64	17	940
2018	Supervisor	15	26	24	17	17	0	1	41	35	445
2018	Non-supervisor	34	25	21	10	9	0	1	59	19	936

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	24	18	13	13	0	6	53	27	468
2020	Non-supervisor	36	24	16	9	8	0	6	65	19	800

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	40	19	12	4	0	0	65	16	468
2020	Non-supervisor	34	32	20	8	4	1	1	67	12	799
2019	Supervisor	19	32	27	13	7	1	1	52	21	399
2019	Non-supervisor	27	33	21	11	6	1	1	62	17	938
2018	Supervisor	15	34	29	12	9	0	0	49	21	446
2018	Non-supervisor	25	32	23	11	7	1	2	58	19	936

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	33	26	16	8	0	0	50	24	468
2020	Non-supervisor	29	32	21	11	6	1	1	62	17	795
2019	Supervisor	9	28	26	22	14	0	0	37	36	397
2019	Non-supervisor	24	30	22	14	8	1	1	55	23	940
2018	Supervisor	8	26	29	22	15	0	0	34	37	445
2018	Non-supervisor	21	29	25	15	8	0	1	50	24	933

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	32	24	13	8	0	0	55	21	467
2020	Non-supervisor	32	27	20	11	8	1	0	60	20	801
2019	Supervisor	17	29	23	19	12	0	0	46	31	399
2019	Non-supervisor	25	28	22	14	11	1	1	53	25	940
2018	Supervisor	15	27	27	19	12	0	1	42	31	443
2018	Non-supervisor	24	25	24	15	10	0	1	50	26	936

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	31	14	7	8	0	1	71	14	467
2020	Non-supervisor	49	23	15	8	5	0	0	72	13	796
2019	Supervisor	37	27	17	10	9	0	1	64	19	400
2019	Non-supervisor	40	25	17	9	7	1	1	67	16	937

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	32	23	13	7	0	0	56	21	469
2020	Non-supervisor	26	30	23	13	8	0	0	56	21	802

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	30	26	13	7	0	0	53	21	467
2020	Non-supervisor	30	31	22	10	6	0	1	61	16	802
2019	Supervisor	27	32	20	15	7	0	0	59	21	399
2019	Non-supervisor	34	32	18	10	5	1	1	67	15	935
2018	Supervisor	21	33	23	14	7	0	0	55	22	445
2018	Non-supervisor	31	31	22	10	5	0	1	63	15	930

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	29	17	5	4	1	73	9	465
2020	Non-supervisor	47	26	14	8	3	1	74	11	800
2019	Supervisor	43	22	20	6	8	1	66	13	396
2019	Non-supervisor	45	24	14	8	6	1	70	15	933
2018	Supervisor	44	24	13	9	9	1	69	18	445
2018	Non-supervisor	46	22	13	10	6	3	70	17	926

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	31	25	11	9	0	0	55	20	467
2020	Non-supervisor	22	36	24	12	6	0	0	58	19	802

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	17	6	2	2	0	5	90	4	467
2020	Non-supervisor	68	17	6	2	2	1	4	90	4	799
2019	Supervisor	71	11	7	3	2	0	6	87	5	399
2019	Non-supervisor	64	14	8	3	3	1	7	85	6	938
2018	Supervisor	70	13	6	2	3	0	6	88	6	442
2018	Non-supervisor	63	17	7	4	3	1	6	86	7	932

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	11	5	4	3	1	2	88	7	466
2020	Non-supervisor	78	9	3	3	2	1	4	92	5	798
2019	Supervisor	67	13	7	5	5	0	3	82	11	394
2019	Non-supervisor	70	13	5	4	4	1	3	86	9	939
2018	Supervisor	63	14	8	5	6	0	3	80	11	445
2018	Non-supervisor	65	14	6	4	6	1	4	83	10	928

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	24	7	2	2	0	1	89	4	464
2020	Non-supervisor	69	19	6	2	2	0	2	90	4	796
2019	Supervisor	50	28	13	4	3	1	1	79	7	394
2019	Non-supervisor	57	24	10	4	2	1	2	83	6	937
2018	Supervisor	52	28	11	3	3	0	2	82	6	448
2018	Non-supervisor	55	25	11	5	3	0	2	81	8	937

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	17	10	8	5	0	0	77	13	465
2020	Non-supervisor	70	15	5	4	3	0	2	87	8	798
2019	Supervisor	53	18	12	6	8	0	1	73	15	394
2019	Non-supervisor	61	17	9	6	5	1	1	79	11	938
2018	Supervisor	48	21	12	7	10	0	1	70	17	444
2018	Non-supervisor	54	18	12	7	7	0	2	74	14	937

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	26	12	4	2	0	1	83	6	467
2020	Non-supervisor	71	4	2	1	0	0	23	97	1	798
2019	Supervisor	46	30	13	6	4	0	1	77	11	394
2019	Non-supervisor	61	6	2	1	0	1	29	95	2	931
2018	Supervisor	42	33	15	4	5	0	1	76	9	447
2018	Non-supervisor	59	5	2	0	1	0	32	96	1	934

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	23	10	5	1	1	1	83	6	467
2020	Non-supervisor	69	18	6	3	1	0	4	91	4	801
2019	Supervisor	63	22	8	3	3	0	2	87	6	394
2019	Non-supervisor	67	17	7	2	1	1	6	89	3	936
2018	Supervisor	60	18	11	5	2	0	3	81	8	443
2018	Non-supervisor	65	17	7	2	1	0	9	89	3	938

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	13	6	2	2	0	1	90	4	468
2020	Non-supervisor	71	15	6	2	3	0	2	89	5	799
2019	Supervisor	78	9	5	4	3	0	1	89	6	395
2019	Non-supervisor	65	14	7	3	7	1	4	82	11	940
2018	Supervisor	73	11	5	5	2	0	2	87	8	447
2018	Non-supervisor	60	16	9	5	5	0	6	80	10	940

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	30	14	4	3	0	1	79	7	467
2020	Non-supervisor	39	32	17	6	4	0	1	72	10	800
2019	Supervisor	59	23	12	2	3	0	1	83	5	394
2019	Non-supervisor	49	26	15	4	4	1	1	77	8	937
2018	Supervisor	52	24	16	5	2	0	1	77	7	446
2018	Non-supervisor	47	26	15	6	3	0	3	76	9	940

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	44	23	4	3	0	0	70	8	468
2020	Non-supervisor	27	39	24	6	4	0	0	66	10	803

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	24	38	24	9	29	33	469
2020	Non-supervisor	15	33	34	12	6	48	17	803
2019	Supervisor	7	24	38	22	9	32	31	399
2019	Non-supervisor	16	36	33	11	5	52	15	941
2018	Supervisor	6	22	39	24	10	28	33	448
2018	Non-supervisor	14	31	35	13	6	46	19	942

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	29	39	9	3	13	48	467
2020	Non-supervisor	10	20	37	24	8	32	31	801
2019	Supervisor	15	30	39	12	4	16	45	392
2019	Non-supervisor	8	21	37	23	11	34	29	938
2018	Supervisor	19	26	39	13	4	16	45	444
2018	Non-supervisor	10	18	38	21	12	33	29	931

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	39	11	4	3	1	81	8	468
2020	Non-supervisor	41	39	11	5	2	2	81	7	795
2019	Supervisor	23	41	20	9	5	2	65	14	397
2019	Non-supervisor	24	41	18	9	4	3	67	14	941
2018	Supervisor	28	46	14	7	4	1	74	11	449
2018	Non-supervisor	25	44	17	8	3	3	71	12	940

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	33	15	11	8	1	1	65	19	466
2020	Non-supervisor	36	36	13	9	4	2	0	74	13	792

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	30	10	11	9	1	0	70	20	469
2020	Non-supervisor	42	28	11	10	7	1	0	72	18	800

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	30	13	5	4	2	0	77	9	466
2020	Non-supervisor	53	26	12	3	2	3	1	83	5	797

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	32	17	11	8	2	62	20	467
2020	Non-supervisor	34	35	16	9	5	1	70	14	802
2019	Supervisor	17	31	23	14	14	1	48	28	399
2019	Non-supervisor	21	33	22	15	7	2	55	23	942
2018	Supervisor	16	36	19	15	13	1	53	28	449
2018	Non-supervisor	19	34	21	14	10	2	54	25	942

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	47	11	9	3	1	0	78	12	469
2020	Non-supervisor	38	43	10	6	3	1	0	81	9	801

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	40	12	11	5	1	0	71	16	469
2020	Non-supervisor	36	38	12	8	3	1	1	76	12	800

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	39	20	8	2	1	1	69	11	468
2020	Non-supervisor	31	36	20	8	2	2	1	69	11	795

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	40	12	3	3	1	0	81	6	466
2020	Non-supervisor	43	36	12	4	1	2	1	82	5	800

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	15	5	1	1	4	4	93	2	466
2020	Non-supervisor	70	17	5	1	1	4	2	93	2	802

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	35	8	6	1	2	0	84	7	466
2020	Non-supervisor	49	35	8	4	1	2	0	86	6	793

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	33	8	6	4	1	0	82	10	464
2020	Non-supervisor	51	30	8	6	3	1	0	82	9	795

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	27	9	5	4	1	0	82	8	468
2020	Non-supervisor	56	31	8	2	1	1	0	88	4	797

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	46	13	16	4	1	0	67	20	468
2019	Supervisor	13	43	18	13	7	2	3	59	22	399

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	96	4	469

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	32	17	24	13	0	1	46	37	451

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	467
2020	Non-supervisor	9	91	794

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	469
2020	Non-supervisor	12	88	794
2019	Supervisor	14	86	400
2019	Non-supervisor	19	81	941

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	60	40	51
2020	Non-supervisor	45	55	94

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	70	30	50
2020	Non-supervisor	83	17	94
2019	Supervisor	67	33	54
2019	Non-supervisor	74	26	173

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	47	9	9	5	3	76	15	35
2020	Non-supervisor	66	20	9	4	1	0	86	5	78
2019	Supervisor	46	40	6	3	4	0	87	7	36
2019	Non-supervisor	47	35	8	7	3	1	82	10	127

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	31	6	5	2	1	1	87	7	465
2020	Non-supervisor	54	29	7	5	1	2	2	86	7	800

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	50	18	0	61	39	469
2020	Non-supervisor	31	51	17	1	62	38	801

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	29	71	145
2020	Non-supervisor	38	62	254

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	23	15	17	27	0	5	38	46	146
2020	Non-supervisor	15	22	18	20	19	3	3	39	42	254

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	11	12	24	41	1	3	20	68	146
2020	Non-supervisor	6	19	16	26	31	2	2	25	59	254

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	21	14	9	8	1	8	66	19	469
2020	Non-supervisor	42	20	15	7	6	1	8	69	15	801
2019	Supervisor	33	20	15	15	14	0	3	54	30	395
2019	Non-supervisor	36	18	15	11	12	1	7	59	25	933
2018	Supervisor	38	16	15	13	13	1	4	56	27	447
2018	Non-supervisor	34	14	17	14	13	1	9	52	30	937

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat