2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	48	4	15	5	0	0	75	20	393
2020	Female gender	31	48	5	13	3	0	0	80	16	849

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	72	19	4	2	2	1	1	92	4	393
2020	Female gender	78	17	3	1	1	0	0	95	2	847

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	40	8	15	6	1	71	21	393
2020	Female gender	39	38	8	12	3	0	77	15	849
2019	Male gender	36	30	10	14	10	0	66	24	425
2019	Female gender	39	32	7	14	7	0	71	22	873

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	43	12	12	6	1	70	18	393
2020	Female gender	33	39	11	12	3	1	73	16	842
2019	Male gender	27	36	15	16	6	0	63	22	425
2019	Female gender	28	39	13	15	5	0	67	20	877
2018	Male gender	25	41	16	12	5	0	66	18	466
2018	Female gender	26	43	10	15	5	1	69	20	900

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	39	10	7	3	1	80	10	392
2020	Female gender	42	38	9	8	1	1	81	10	844
2019	Male gender	37	36	13	8	5	0	74	13	424
2019	Female gender	38	33	13	11	5	0	71	15	870

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	32	9	10	6	0	0	75	16	390
2020	Female gender	47	28	9	10	4	0	1	76	15	848
2019	Male gender	42	34	10	8	5	0	0	76	13	422
2019	Female gender	48	29	11	8	5	0	0	77	12	870
2018	Male gender	42	34	9	8	6	1	0	77	14	465
2018	Female gender	43	33	9	9	6	0	0	76	15	893

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	45	11	9	5	75	14	393
2020	Female gender	38	38	12	9	3	76	12	850
2019	Male gender	29	42	14	9	6	71	15	425
2019	Female gender	35	41	12	7	4	76	11	875
2018	Male gender	28	45	14	5	8	73	13	464
2018	Female gender	34	41	11	10	4	75	14	895

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	40	9	10	7	1	74	17	393
2020	Female gender	38	37	11	9	4	0	75	13	849
2019	Male gender	28	37	17	12	5	0	65	18	423
2019	Female gender	31	37	14	11	6	1	69	17	875
2018	Male gender	26	36	18	8	11	0	63	20	464
2018	Female gender	30	34	14	11	9	0	65	21	894

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	47	9	11	5	75	16	391
2020	Female gender	34	39	11	12	4	73	16	847
2019	Male gender	23	44	13	14	6	67	20	421
2019	Female gender	27	38	12	15	7	65	22	870
2018	Male gender	22	39	18	13	9	60	22	465
2018	Female gender	27	37	14	16	6	64	22	897

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	42	5	6	2	0	87	8	389
2020	Female gender	48	37	8	6	2	0	85	7	844
2019	Male gender	37	42	10	7	3	0	79	11	420
2019	Female gender	40	40	12	5	3	1	80	8	872
2018	Male gender	41	42	8	6	3	0	84	8	464
2018	Female gender	44	39	10	6	2	0	82	8	893

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	39	11	8	5	0	75	14	392
2020	Female gender	38	36	12	9	5	0	74	14	848
2019	Male gender	30	41	14	8	6	1	71	15	421
2019	Female gender	32	38	14	10	5	0	71	15	872
2018	Male gender	29	41	12	9	9	0	70	18	463
2018	Female gender	31	37	14	11	7	0	68	18	894

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	34	13	4	2	81	7	392
2020	Female gender	50	33	11	5	1	83	6	846
2019	Male gender	40	37	14	4	4	77	8	422
2019	Female gender	47	37	9	5	2	84	7	871
2018	Male gender	43	39	11	5	3	81	8	457
2018	Female gender	47	35	11	5	2	82	7	889

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	45	8	10	5	0	0	78	15	391
2020	Female gender	34	40	12	10	4	0	0	74	13	844
2019	Male gender	29	41	13	11	6	1	0	70	16	420
2019	Female gender	29	39	15	11	6	0	0	68	17	874
2018	Male gender	28	41	10	10	10	0	0	69	20	462
2018	Female gender	26	39	15	12	7	0	1	65	19	889

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	40	12	7	4	76	11	393
2020	Female gender	40	36	13	7	3	77	10	846
2019	Male gender	30	37	16	9	8	67	17	423
2019	Female gender	34	37	15	8	5	71	13	873
2018	Male gender	30	37	15	10	9	67	19	457
2018	Female gender	33	36	14	11	6	69	17	888

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	45	12	10	3	0	0	74	14	388
2020	Female gender	36	37	10	12	3	1	0	75	15	839
2019	Male gender	25	44	15	11	5	0	0	69	16	420
2019	Female gender	29	40	14	12	5	1	1	69	17	854
2018	Male gender	29	34	15	12	9	0	1	64	21	459
2018	Female gender	29	37	14	13	6	0	0	67	20	890

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	43	11	6	4	79	10	392
2020	Female gender	44	37	11	7	2	81	9	846
2019	Male gender	36	40	12	7	4	76	11	423
2019	Female gender	41	39	12	6	2	79	8	878
2018	Male gender	32	42	13	8	4	74	12	462
2018	Female gender	37	42	11	7	3	79	10	893

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	35	17	11	8	0	1	64	20	392
2020	Female gender	28	31	20	12	8	0	0	60	20	845
2019	Male gender	34	35	15	9	6	0	1	70	16	424
2019	Female gender	35	32	18	9	6	1	0	67	15	872
2018	Male gender	33	31	19	8	9	0	1	65	17	465
2018	Female gender	34	30	19	9	7	0	1	65	16	899

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	10	23	38	21	7	0	1	28	33	391
2020	Female gender	9	23	40	20	7	1	0	28	32	849
2019	Male gender	14	28	33	19	5	0	1	24	43	423
2019	Female gender	14	30	31	18	6	1	1	24	44	872
2018	Male gender	18	27	34	14	5	0	1	19	46	464
2018	Female gender	15	30	31	16	7	0	1	23	46	893

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	9	16	24	34	14	2	1	50	25	388
2020	Female gender	7	16	29	29	15	3	1	46	24	844
2019	Male gender	16	29	27	17	7	2	2	25	47	422
2019	Female gender	17	25	27	19	8	2	1	28	44	873
2018	Male gender	20	29	27	13	8	1	2	22	50	461
2018	Female gender	18	27	28	15	7	3	1	23	47	892

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	16	27	33	16	5	3	1	22	44	391
2020	Female gender	14	25	34	17	8	2	1	25	40	845
2019	Male gender	25	27	26	13	5	1	3	19	54	421
2019	Female gender	23	29	27	12	5	1	2	19	53	876
2018	Male gender	23	32	27	10	6	1	1	17	56	465
2018	Female gender	24	28	29	12	4	1	1	16	54	895

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	15	22	34	20	8	0	1	29	37	389
2020	Female gender	12	22	34	23	8	1	0	31	34	847
2019	Male gender	13	19	31	24	11	0	2	35	33	421
2019	Female gender	14	22	32	21	10	1	1	31	37	873
2018	Male gender	13	26	29	21	8	1	2	29	41	461
2018	Female gender	16	22	32	20	8	1	1	29	39	891

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	18	23	25	23	9	1	2	33	41	392
2020	Female gender	16	22	27	21	11	2	1	33	39	845
2019	Male gender	23	21	27	16	9	1	3	26	46	423
2019	Female gender	20	24	23	19	10	2	2	30	46	876
2018	Male gender	25	25	26	14	8	1	1	23	51	464
2018	Female gender	24	22	26	16	8	1	3	25	48	893

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	8	17	28	30	12	3	2	43	27	387
2020	Female gender	10	17	28	26	14	4	1	42	28	845
2019	Male gender	13	22	31	19	10	2	3	30	38	424
2019	Female gender	18	21	27	21	9	2	3	32	40	872
2018	Male gender	15	23	34	16	9	2	2	26	39	462
2018	Female gender	21	24	26	18	7	3	2	26	47	885

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	19	26	31	14	8	2	1	22	46	389
2020	Female gender	14	22	36	16	9	3	1	27	37	848
2019	Male gender	22	25	33	12	5	1	2	17	48	424
2019	Female gender	21	26	29	13	7	2	1	21	49	877
2018	Male gender	23	26	30	12	6	1	2	18	51	464
2018	Female gender	20	28	28	15	6	2	2	21	50	892

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	12	24	35	22	8	0	0	30	36	392
2020	Female gender	9	26	38	19	8	0	0	26	35	849
2019	Male gender	18	23	27	21	8	0	2	30	42	422
2019	Female gender	18	23	31	16	9	1	1	26	42	878

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	35	14	7	5	6	4	71	13	393
2020	Female gender	29	31	16	8	5	7	4	68	14	847
2019	Male gender	28	32	18	8	6	6	2	65	15	424
2019	Female gender	25	32	15	10	8	5	4	63	20	877
2018	Male gender	24	36	15	10	7	4	4	65	19	465
2018	Female gender	20	32	16	12	9	7	4	59	24	889

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	54	25	8	8	4	1	80	12	391
2020	Female gender	52	27	9	8	4	1	79	12	848
2019	Male gender	48	29	10	9	4	1	77	13	421
2019	Female gender	44	29	9	10	6	2	75	16	876
2018	Male gender	44	27	10	10	8	1	72	18	464
2018	Female gender	41	31	9	10	8	1	72	18	889

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	65	25	4	4	2	1	90	5	390
2020	Female gender	57	28	8	4	2	0	85	7	844
2019	Male gender	50	35	7	6	3	0	85	9	422
2019	Female gender	50	32	8	7	3	0	82	10	873
2018	Male gender	50	34	8	6	2	0	84	8	464
2018	Female gender	45	35	8	8	4	0	80	12	886

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	52	33	8	5	2	0	85	7	389
2020	Female gender	50	33	11	3	2	0	84	5	844
2019	Male gender	46	37	12	3	2	1	83	5	424
2019	Female gender	45	33	14	4	3	1	79	7	877
2018	Male gender	42	39	9	5	4	1	82	9	465
2018	Female gender	38	40	12	5	4	1	78	9	889

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	54	25	7	3	4	4	3	85	8	393
2020	Female gender	50	26	9	4	4	6	2	82	8	845

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	63	24	6	3	1	1	1	89	5	392
2020	Female gender	56	24	11	3	2	1	3	83	5	850
2019	Male gender	49	29	14	3	2	1	1	80	6	425
2019	Female gender	46	29	12	5	3	2	4	79	8	878

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	36	7	8	3	1	1	82	11	393
2020	Female gender	48	26	11	8	5	1	1	76	13	851
2019	Male gender	40	32	16	7	5	0	0	72	12	423
2019	Female gender	41	29	12	10	6	1	1	71	16	878
2018	Male gender	36	35	12	9	6	1	1	73	15	463
2018	Female gender	37	33	11	9	8	1	1	72	17	890

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	25	11	3	4	2	1	82	7	391
2020	Female gender	55	25	10	4	4	2	1	82	8	847

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	32	8	6	4	1	0	82	10	392
2020	Female gender	52	27	9	6	5	0	0	80	11	848
2019	Male gender	44	32	13	7	3	1	0	76	11	422
2019	Female gender	45	30	11	8	6	1	0	75	14	875
2018	Male gender	42	30	12	9	5	1	1	74	14	463
2018	Female gender	43	27	13	9	7	0	0	71	16	888

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	38	62	393
2020	Female gender	44	56	848

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	64	17	5	2	1	4	8	91	3	392
2020	Female gender	61	17	9	1	1	3	8	87	3	849

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	26	5	8	2	1	1	85	10	393
2020	Female gender	57	25	9	6	4	0	0	82	9	849
2019	Male gender	50	29	10	7	3	1	0	79	11	424
2019	Female gender	48	30	10	7	5	0	0	78	12	878
2018	Male gender	45	31	9	7	7	1	0	77	14	462
2018	Female gender	48	26	11	9	7	0	0	74	16	890

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	32	12	7	6	6	0	74	13	393
2020	Female gender	41	31	12	7	2	6	0	76	11	848
2019	Male gender	28	35	15	8	7	7	0	68	16	421
2019	Female gender	27	35	15	10	6	6	0	66	17	872
2018	Male gender	24	35	18	10	7	6	0	63	18	466
2018	Female gender	27	30	19	12	6	6	1	60	20	897

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	38	11	8	8	3	72	16	392
2020	Female gender	39	32	14	9	4	3	72	13	847
2019	Male gender	24	33	18	13	10	3	58	24	422
2019	Female gender	23	36	17	14	7	3	61	21	876
2018	Male gender	20	34	18	15	11	2	55	27	464
2018	Female gender	24	30	20	15	8	2	55	24	893

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	39	15	13	7	5	0	63	21	393
2020	Female gender	26	34	18	11	5	4	0	64	17	846
2019	Male gender	16	27	22	19	12	4	0	44	33	420
2019	Female gender	18	27	20	18	10	5	1	48	31	874
2018	Male gender	12	30	22	20	13	4	0	43	34	460
2018	Female gender	16	27	23	19	10	5	0	45	30	897

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	22	39	15	14	9	1	62	23	393
2020	Female gender	26	35	16	14	6	2	63	21	847
2019	Male gender	16	26	20	22	14	2	42	37	422
2019	Female gender	15	30	18	21	12	3	47	34	874
2018	Male gender	13	28	19	24	15	2	41	39	466
2018	Female gender	15	26	20	24	13	3	42	38	896

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	44	23	16	4	4	5	3	73	10	392
2020	Female gender	46	26	14	4	3	5	3	77	8	850
2019	Male gender	43	27	12	6	3	7	2	77	9	424
2019	Female gender	43	23	13	7	4	7	3	73	13	880

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	19	44	19	14	3	1	64	17	392
2020	Female gender	29	42	16	9	3	1	71	12	846
2019	Male gender	17	38	20	18	6	1	55	25	424
2019	Female gender	22	41	17	13	6	1	63	19	877
2018	Male gender	15	40	19	16	9	1	56	25	463
2018	Female gender	21	43	18	13	5	0	64	18	896

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	13	34	19	21	11	3	47	33	391
2020	Female gender	19	36	18	17	7	3	56	25	840
2019	Male gender	10	25	18	26	20	1	36	46	422
2019	Female gender	12	26	21	24	15	2	39	40	873

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	37	15	11	6	2	1	67	18	392
2020	Female gender	30	36	14	10	5	3	1	69	16	848
2019	Male gender	22	35	20	14	6	3	1	59	20	422
2019	Female gender	27	37	14	12	7	3	1	66	20	879
2018	Male gender	24	36	18	13	5	3	1	63	19	464
2018	Female gender	25	34	15	12	7	4	2	63	21	895

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	39	19	9	4	3	67	14	390
2020	Female gender	30	37	19	7	3	3	70	11	849
2019	Male gender	20	35	27	10	6	2	56	17	420
2019	Female gender	22	35	21	12	6	3	59	19	875
2018	Male gender	20	35	25	11	7	3	57	18	464
2018	Female gender	23	35	23	12	5	2	59	18	893

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	20	22	18	11	12	14	3	50	28	393
2020	Female gender	22	20	19	14	9	12	4	50	27	847
2019	Male gender	16	21	23	13	11	14	3	44	28	422
2019	Female gender	16	21	21	15	13	12	2	43	33	878
2018	Male gender	15	21	23	11	15	11	3	42	31	465
2018	Female gender	11	20	22	16	15	13	3	37	37	889

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	34	16	14	8	3	61	22	392
2020	Female gender	28	34	18	12	5	3	64	17	847
2019	Male gender	19	34	20	15	9	2	55	25	421
2019	Female gender	24	33	16	14	9	3	59	24	876
2018	Male gender	19	35	18	15	10	3	56	26	465
2018	Female gender	22	34	18	13	9	3	58	23	896

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	23	30	15	13	14	3	2	56	28	392
2020	Female gender	27	33	13	11	11	3	1	63	23	847
2019	Male gender	19	29	15	17	16	3	2	50	34	425
2019	Female gender	22	32	15	12	14	3	1	56	27	875
2018	Male gender	19	30	16	16	16	2	1	50	34	465
2018	Female gender	20	32	16	15	14	3	1	54	30	892

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	22	14	6	6	1	3	73	12	392
2020	Female gender	49	24	14	6	3	0	3	76	9	849
2019	Male gender	53	23	14	3	3	1	3	79	7	424
2019	Female gender	50	24	13	5	3	1	4	78	9	878

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	48	24	16	5	4	2	2	75	9	392
2020	Female gender	46	27	15	7	2	1	2	75	9	848
2019	Male gender	43	28	15	4	4	3	2	75	9	422
2019	Female gender	47	22	15	6	4	2	3	73	11	874

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	75	8	5	2	3	4	2	89	6	388
2020	Female gender	77	9	4	2	1	4	3	92	3	847
2019	Male gender	70	9	6	3	3	5	4	87	6	424
2019	Female gender	70	12	4	2	4	5	3	89	6	873

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	77	7	3	2	3	2	7	91	5	390
2020	Female gender	74	11	5	1	1	2	6	92	3	845
2019	Male gender	78	7	3	1	2	3	7	94	3	422
2019	Female gender	72	8	4	2	2	3	9	91	4	875

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	46	14	11	3	4	0	72	14	393
2020	Female gender	23	43	19	6	4	5	0	69	10	849
2019	Male gender	18	43	18	11	6	4	0	63	19	420
2019	Female gender	17	41	19	12	4	6	1	62	17	876
2018	Male gender	16	43	21	12	6	2	0	60	18	464
2018	Female gender	16	36	24	12	6	5	1	56	19	895

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	46	10	7	5	1	78	12	389
2020	Female gender	36	38	13	7	3	3	76	10	845
2019	Male gender	32	41	13	8	3	2	75	12	424
2019	Female gender	31	39	16	8	4	2	72	12	874
2018	Male gender	35	42	13	5	3	2	78	8	461
2018	Female gender	37	42	11	6	3	2	80	9	892

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	39	12	6	3	5	0	77	10	391
2020	Female gender	39	35	12	6	2	5	1	79	8	850
2019	Male gender	36	37	13	7	3	4	0	76	10	423
2019	Female gender	35	40	13	6	3	4	0	78	9	876
2018	Male gender	34	39	14	6	3	4	0	76	9	460
2018	Female gender	36	41	11	6	2	3	0	80	9	893

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	38	14	5	3	8	0	76	9	392
2020	Female gender	34	34	16	6	3	6	1	73	10	848

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	30	11	5	4	5	1	79	9	393
2020	Female gender	41	34	10	5	5	3	1	79	10	844

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	32	8	7	2	1	83	9	392
2020	Female gender	52	35	8	4	1	1	87	5	843
2019	Male gender	42	39	11	6	3	0	81	9	425
2019	Female gender	43	38	11	4	3	1	82	7	877
2018	Male gender	39	40	11	6	4	0	79	10	463
2018	Female gender	44	38	10	5	2	1	83	7	893

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	34	16	11	8	0	64	20	392
2020	Female gender	36	32	18	9	4	1	69	13	848
2019	Male gender	24	31	22	11	10	1	56	22	424
2019	Female gender	29	31	20	11	7	1	61	18	875
2018	Male gender	24	33	20	11	10	1	58	22	461
2018	Female gender	29	31	20	13	6	2	60	19	892

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	41	14	10	8	0	68	18	391
2020	Female gender	36	35	17	9	4	0	71	12	841
2019	Male gender	22	37	19	14	8	0	59	22	423
2019	Female gender	29	35	18	11	6	1	65	17	873
2018	Male gender	23	35	19	13	9	1	59	22	460
2018	Female gender	29	35	19	12	5	1	64	17	894

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	24	20	13	11	3	0	55	24	393
2020	Female gender	33	25	19	13	6	4	1	61	20	847
2019	Male gender	21	25	26	12	13	3	0	48	26	425
2019	Female gender	28	26	19	14	10	4	0	56	25	878
2018	Male gender	25	24	22	13	13	3	0	50	27	462
2018	Female gender	26	26	21	13	10	4	1	54	24	894

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Male gender	37	30	33	393
2020	Female gender	33	29	38	851
2019	Male gender	36	26	38	422
2019	Female gender	38	25	38	880
2018	Male gender	43	26	31	466
2018	Female gender	41	25	34	899

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Male gender	18	24	45	1	1	10	147
2020	Female gender	11	31	39	6	3	10	282
2019	Male gender	7	20	52	6	9	7	152
2019	Female gender	8	26	42	4	11	8	332
2018	Male gender	10	27	45	4	5	8	205
2018	Female gender	9	29	36	5	10	11	365

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	11	89	393
2020	Female gender	9	91	848
2019	Male gender	13	87	421
2019	Female gender	15	85	877
2018	Male gender	13	87	464
2018	Female gender	18	82	893

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	41	59	43
2020	Female gender	37	63	78
2019	Male gender	52	48	54
2019	Female gender	45	55	129
2018	Male gender	36	64	62
2018	Female gender	50	50	167

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	71	29	43
2020	Female gender	71	29	78
2019	Male gender	55	45	54
2019	Female gender	67	33	129
2018	Male gender	71	29	62
2018	Female gender	56	44	167

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	11	89	54
2019	Female gender	9	91	129
2018	Male gender	10	90	62
2018	Female gender	13	87	167

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	11	89	43
2020	Female gender	6	94	78
2019	Male gender	12	88	54
2019	Female gender	4	96	129

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	10	90	54
2019	Female gender	6	94	129
2018	Male gender	14	86	62
2018	Female gender	6	94	167

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	42	58	43
2020	Female gender	40	60	78
2019	Male gender	52	48	54
2019	Female gender	40	60	129
2018	Male gender	46	54	62
2018	Female gender	40	60	168

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	47	53	43
2020	Female gender	48	52	78
2019	Male gender	47	53	54
2019	Female gender	43	57	129
2018	Male gender	62	38	62
2018	Female gender	40	60	168

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	40	60	43
2020	Female gender	47	53	78
2019	Male gender	46	54	54
2019	Female gender	48	52	129
2018	Male gender	53	47	62
2018	Female gender	57	43	168

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	34	66	43
2020	Female gender	45	55	78
2019	Male gender	37	63	54
2019	Female gender	45	55	129
2018	Male gender	44	56	62
2018	Female gender	34	66	168

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	38	62	43
2020	Female gender	35	65	78
2019	Male gender	30	70	54
2019	Female gender	33	67	129
2018	Male gender	46	54	62
2018	Female gender	39	61	168

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	55	45	43
2020	Female gender	56	44	78
2019	Male gender	71	29	54
2019	Female gender	55	45	129
2018	Male gender	50	50	62
2018	Female gender	59	41	168

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	45	55	43
2020	Female gender	39	61	78
2019	Male gender	48	52	54
2019	Female gender	31	69	129
2018	Male gender	38	62	62
2018	Female gender	33	67	168

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	12	88	54
2019	Female gender	11	89	129

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	21	79	54
2019	Female gender	8	92	129
2018	Male gender	15	85	62
2018	Female gender	14	86	168

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	56	44	43
2020	Female gender	45	55	78
2019	Male gender	36	64	54
2019	Female gender	43	57	129
2018	Male gender	59	41	62
2018	Female gender	42	58	168

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	14	86	43
2020	Female gender	21	79	78
2019	Male gender	30	70	54
2019	Female gender	25	75	129
2018	Male gender	34	66	62
2018	Female gender	24	76	168

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	18	82	43
2020	Female gender	9	91	78
2018	Male gender	18	82	62
2018	Female gender	15	85	168

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	56	44	43
2020	Female gender	51	49	78
2019	Male gender	70	30	54
2019	Female gender	47	53	129
2018	Male gender	67	33	62
2018	Female gender	58	42	168

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	21	79	43
2020	Female gender	31	69	78
2019	Male gender	22	78	54
2019	Female gender	21	79	129
2018	Male gender	17	83	62
2018	Female gender	29	71	168

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	16	84	43
2020	Female gender	10	90	78
2019	Male gender	13	87	54
2019	Female gender	14	86	129
2018	Male gender	14	86	62
2018	Female gender	11	89	168

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	12	88	43
2020	Female gender	16	84	78
2019	Male gender	15	85	54
2019	Female gender	14	86	129
2018	Male gender	16	84	62
2018	Female gender	10	90	168

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	12	88	62
2018	Female gender	6	94	168

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	18	82	43
2020	Female gender	11	89	78
2019	Male gender	18	82	54
2019	Female gender	19	81	129
2018	Male gender	14	86	62
2018	Female gender	12	88	168

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	15	85	43
2020	Female gender	19	81	78
2019	Male gender	15	85	54
2019	Female gender	14	86	129
2018	Male gender	7	93	62
2018	Female gender	14	86	168

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	24	76	43
2020	Female gender	22	78	78
2019	Male gender	23	77	54
2019	Female gender	31	69	129
2018	Male gender	22	78	62
2018	Female gender	27	73	168

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	57
2018	Female gender	8	92	167

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	8	92	57
2018	Female gender	12	88	167

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	17	83	57
2018	Female gender	18	82	167

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	8	92	57
2018	Female gender	12	88	167

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	39	61	57
2018	Female gender	36	64	167

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	15	85	57
2018	Female gender	11	89	167

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	51	49	57
2018	Female gender	50	50	167

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	62	38	57
2018	Female gender	64	36	167

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	21	79	57
2018	Female gender	13	87	167

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	14	15	17	7	7	35	5	48	24	393
2020	Female gender	18	16	18	8	5	29	6	52	20	850
2019	Male gender	16	17	22	6	9	24	6	46	22	425
2019	Female gender	13	15	20	9	8	27	8	43	26	881
2018	Male gender	13	21	23	8	8	21	6	46	22	464
2018	Female gender	11	15	20	11	10	28	6	38	31	897

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	33	17	6	6	11	0	67	14	393
2020	Female gender	29	26	21	8	3	13	1	63	13	848
2019	Male gender	25	31	20	8	6	10	0	62	16	420
2019	Female gender	23	28	19	9	6	13	2	60	17	879
2018	Male gender	23	33	19	9	7	8	1	62	17	465
2018	Female gender	19	29	22	10	7	12	1	55	20	896

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	6	94	392
2020	Female gender	7	93	851
2019	Male gender	7	93	423
2019	Female gender	9	91	878
2018	Male gender	7	93	465
2018	Female gender	8	92	894

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	42	58	24
2020	Female gender	32	68	58
2019	Male gender	45	55	31
2019	Female gender	41	59	74
2018	Male gender	42	58	36
2018	Female gender	36	64	76

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	80	20	24
2020	Female gender	71	29	58
2019	Male gender	70	30	31
2019	Female gender	78	22	74
2018	Male gender	78	22	36
2018	Female gender	80	20	76

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	17	83	36
2018	Female gender	7	93	76

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	15	85	31
2019	Female gender	8	92	74

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	18	82	36
2018	Female gender	19	81	76

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	17	83	31
2019	Female gender	7	93	74

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	45	55	24
2020	Female gender	32	68	57
2019	Male gender	49	51	31
2019	Female gender	33	67	73
2018	Male gender	57	43	36
2018	Female gender	38	62	76

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	35	65	24
2020	Female gender	16	84	57
2019	Male gender	34	66	31
2019	Female gender	29	71	73
2018	Male gender	30	70	36
2018	Female gender	16	84	76

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	24	76	31
2019	Female gender	11	89	73
2018	Male gender	30	70	36
2018	Female gender	7	93	76

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	29	71	24
2020	Female gender	25	75	57
2019	Male gender	35	65	31
2019	Female gender	22	78	73
2018	Male gender	28	72	36
2018	Female gender	30	70	76

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	20	80	24
2020	Female gender	32	68	57
2019	Male gender	18	82	31
2019	Female gender	28	72	73
2018	Male gender	20	80	36
2018	Female gender	33	67	76

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	24
2020	Female gender	0	100	57

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	20	80	24
2020	Female gender	21	79	57

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	17	83	36
2018	Female gender	12	88	76

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	20	80	24
2020	Female gender	11	89	57
2018	Male gender	15	85	36
2018	Female gender	16	84	76

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	54	46	24
2020	Female gender	35	65	58
2019	Male gender	26	74	31
2019	Female gender	39	61	73
2018	Male gender	31	69	36
2018	Female gender	30	70	76

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	22	78	24
2020	Female gender	19	81	58
2018	Male gender	14	86	36
2018	Female gender	17	83	76

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	14	86	36
2018	Female gender	0	100	76

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	16	84	31
2019	Female gender	12	88	73
2018	Male gender	12	88	36
2018	Female gender	7	93	76

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	17	83	36
2018	Female gender	13	87	76

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	28	72	24
2020	Female gender	43	57	58
2019	Male gender	51	49	31
2019	Female gender	41	59	73
2018	Male gender	51	49	36
2018	Female gender	47	53	76

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	29
2018	Female gender	8	92	76

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	28	72	29
2018	Female gender	33	67	76

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	54	46	29
2018	Female gender	49	51	76

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	62	38	29
2018	Female gender	52	48	76

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	19	81	29
2018	Female gender	15	85	76

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	14	18	17	4	4	38	5	56	14	393
2020	Female gender	18	17	18	5	2	34	5	58	13	848
2019	Male gender	15	16	25	4	5	29	6	49	13	424
2019	Female gender	14	14	22	5	5	31	9	47	16	878
2018	Male gender	13	20	25	4	6	26	6	49	15	465
2018	Female gender	12	14	24	5	5	34	6	44	16	896

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	33	20	4	4	11	1	69	8	392
2020	Female gender	29	29	18	6	2	14	1	68	10	846
2019	Male gender	27	31	20	4	4	13	1	67	10	424
2019	Female gender	23	27	21	5	4	16	3	63	11	874
2018	Male gender	23	32	21	4	5	13	1	65	12	465
2018	Female gender	20	29	22	6	5	17	2	60	13	891

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	0	0	0	18	63	19	0	0	100	11
2020	Female gender	12	0	24	0	34	29	0	17	49	17

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	26	20	8	8	0	1	64	16	390
2020	Female gender	37	27	17	8	9	0	2	65	17	850

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	29	19	10	8	0	63	18	390
2020	Female gender	31	31	23	8	6	1	63	15	849
2019	Male gender	22	26	21	15	14	1	49	30	423
2019	Female gender	20	26	22	14	16	1	47	31	881
2018	Male gender	18	26	21	17	17	1	45	34	462
2018	Female gender	17	23	23	17	17	2	42	35	894

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	15	24	24	20	18	39	37	392
2020	Female gender	17	23	26	17	17	40	34	848
2019	Male gender	18	29	23	18	12	48	30	423
2019	Female gender	21	26	25	15	12	48	27	877
2018	Male gender	12	22	35	18	12	34	30	461
2018	Female gender	18	23	28	15	16	42	30	893

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	19	25	24	17	15	0	0	44	31	393
2020	Female gender	21	29	23	15	12	0	0	50	27	846
2019	Male gender	21	29	24	13	12	0	1	51	25	418
2019	Female gender	24	27	24	14	9	1	1	52	24	875
2018	Male gender	17	27	24	20	11	0	1	44	32	462
2018	Female gender	21	27	24	15	12	0	1	48	27	890

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	19	21	24	18	18	0	0	40	36	389
2020	Female gender	20	23	25	15	16	1	1	43	31	843
2019	Male gender	16	20	26	17	20	0	0	37	37	422
2019	Female gender	19	21	21	19	17	1	1	41	37	877
2018	Male gender	14	19	25	21	20	0	1	34	41	461
2018	Female gender	19	19	23	18	20	1	1	39	38	889

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	26	16	10	9	0	1	65	19	392
2020	Female gender	39	23	17	10	9	0	2	63	20	848
2019	Male gender	45	27	13	6	6	0	3	74	13	422
2019	Female gender	45	22	15	7	6	1	4	70	14	875
2018	Male gender	37	28	16	8	5	0	6	69	14	460
2018	Female gender	42	23	13	9	8	0	5	68	18	889

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	23	28	20	18	10	0	51	29	390
2020	Female gender	26	25	22	15	12	0	51	28	849
2019	Male gender	31	28	20	11	8	1	60	20	422
2019	Female gender	31	26	23	12	8	1	58	19	877
2018	Male gender	27	25	24	12	10	1	53	23	461
2018	Female gender	29	25	21	12	12	1	55	24	891

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	25	15	13	9	0	6	62	23	391
2020	Female gender	33	24	18	9	10	0	6	61	20	850

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	34	21	10	5	1	0	64	14	391
2020	Female gender	31	36	19	9	3	1	1	68	12	849
2019	Male gender	25	33	24	11	6	0	1	59	17	422
2019	Female gender	25	34	21	12	6	1	1	60	18	877
2018	Male gender	21	33	26	12	7	0	1	54	19	460
2018	Female gender	23	32	24	11	8	1	2	56	19	893

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	28	26	15	6	0	0	53	21	389
2020	Female gender	25	35	20	12	6	1	1	61	19	846
2019	Male gender	18	28	26	15	13	0	1	46	28	420
2019	Female gender	21	30	22	17	8	1	0	52	26	879
2018	Male gender	14	27	29	19	10	0	0	41	29	460
2018	Female gender	19	28	25	16	10	0	1	48	27	889

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	29	24	12	7	0	0	57	19	391
2020	Female gender	30	29	20	12	8	0	0	60	20	849
2019	Male gender	22	28	23	15	10	1	0	51	26	423
2019	Female gender	23	28	22	15	11	0	0	52	26	878
2018	Male gender	20	28	25	17	8	0	1	48	26	459
2018	Female gender	22	24	25	15	12	0	1	47	27	891

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	27	13	9	6	0	0	72	15	387
2020	Female gender	47	25	16	7	5	0	1	72	12	848
2019	Male gender	41	25	17	10	6	1	0	67	16	422
2019	Female gender	39	26	17	9	7	0	1	67	16	877

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	28	27	14	6	0	0	53	20	393
2020	Female gender	26	32	21	12	8	0	0	58	21	850

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	33	23	13	7	0	0	57	19	393
2020	Female gender	29	30	23	11	6	0	0	59	17	848
2019	Male gender	29	31	20	13	6	1	0	61	19	421
2019	Female gender	34	32	18	10	4	0	1	67	15	875
2018	Male gender	23	35	24	12	6	0	1	58	18	456
2018	Female gender	31	30	21	10	6	0	1	62	17	890

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	25	17	7	3	0	1	72	11	389
2020	Female gender	45	29	15	6	3	0	1	75	10	848
2019	Male gender	44	24	18	7	7	1	0	69	14	418
2019	Female gender	46	23	15	8	7	0	2	70	15	873
2018	Male gender	44	20	16	12	6	0	2	65	19	457
2018	Female gender	46	23	11	9	7	0	3	72	17	885

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	33	21	12	9	0	0	57	22	390
2020	Female gender	22	35	25	11	6	0	0	57	18	851

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	70	15	6	1	3	0	4	89	5	390
2020	Female gender	68	18	5	2	1	1	5	92	3	848
2019	Male gender	70	12	8	3	1	1	5	87	4	423
2019	Female gender	65	14	7	3	3	1	8	85	6	876
2018	Male gender	70	15	6	2	2	0	4	89	5	457
2018	Female gender	63	16	6	4	3	1	7	86	8	889

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	78	10	4	2	3	1	1	90	6	391
2020	Female gender	77	9	3	3	2	1	4	91	6	845
2019	Male gender	70	12	7	5	3	1	2	85	8	419
2019	Female gender	69	13	5	4	5	1	3	85	10	877
2018	Male gender	72	11	7	3	4	1	3	86	8	460
2018	Female gender	60	15	7	5	6	1	5	81	12	884

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	70	19	6	2	2	0	1	89	5	391
2020	Female gender	67	21	6	2	1	0	2	91	3	842
2019	Male gender	57	24	11	3	3	1	1	83	6	420
2019	Female gender	56	25	11	4	2	0	2	82	6	874
2018	Male gender	58	25	10	4	2	0	1	84	6	462
2018	Female gender	51	26	12	4	4	0	3	80	8	894

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	65	16	7	6	5	0	1	82	11	390
2020	Female gender	68	16	7	5	4	0	1	85	9	845
2019	Male gender	62	15	12	4	5	1	1	78	9	420
2019	Female gender	59	18	9	7	6	1	1	78	13	875
2018	Male gender	53	21	11	6	8	0	0	75	14	460
2018	Female gender	52	18	12	8	7	0	3	72	15	892

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	65	12	7	3	1	0	13	88	4	392
2020	Female gender	67	11	4	1	0	0	16	93	2	845
2019	Male gender	56	13	7	4	2	0	18	85	7	417
2019	Female gender	58	12	4	2	1	1	22	90	4	872
2018	Male gender	55	19	6	1	2	0	16	88	4	462
2018	Female gender	53	11	5	1	2	0	26	88	4	889

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	59	22	10	4	2	0	3	84	6	390
2020	Female gender	69	19	5	3	1	0	3	91	4	850
2019	Male gender	59	21	8	3	2	1	6	86	6	419
2019	Female gender	69	17	7	1	1	0	5	90	2	874
2018	Male gender	59	19	10	5	1	0	5	82	7	458
2018	Female gender	66	16	7	2	1	0	8	89	3	894

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	74	16	7	1	3	0	1	90	4	388
2020	Female gender	73	14	5	3	2	0	2	90	5	851
2019	Male gender	67	14	8	3	4	1	3	85	8	420
2019	Female gender	70	10	6	3	6	0	3	84	10	878
2018	Male gender	64	17	6	6	4	0	3	84	9	461
2018	Female gender	64	13	8	4	4	0	6	82	9	897

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	44	34	13	5	3	0	1	79	8	391
2020	Female gender	41	31	18	5	4	0	2	73	9	849
2019	Male gender	56	23	12	3	4	1	1	81	7	420
2019	Female gender	51	26	15	3	3	0	1	78	6	874
2018	Male gender	54	22	13	6	3	0	2	78	9	462
2018	Female gender	46	27	16	6	3	0	2	75	9	895

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	37	24	5	5	1	0	65	10	393
2020	Female gender	26	43	23	6	3	0	0	69	8	851

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	11	30	35	16	8	41	24	393
2020	Female gender	12	30	36	16	6	43	22	851
2019	Male gender	15	30	34	15	6	45	21	425
2019	Female gender	13	33	35	13	5	47	18	877
2018	Male gender	11	29	38	16	6	40	22	465
2018	Female gender	13	28	35	17	7	41	24	898

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	14	20	37	20	8	28	34	392
2020	Female gender	13	24	38	18	6	24	37	848
2019	Male gender	9	22	36	24	9	33	31	423
2019	Female gender	10	24	39	18	8	27	34	869
2018	Male gender	11	19	41	19	10	29	30	458
2018	Female gender	14	21	37	19	10	28	35	888

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	40	12	4	4	2	80	8	390
2020	Female gender	43	38	10	5	2	2	82	7	845
2019	Male gender	21	41	21	7	6	4	65	13	424
2019	Female gender	26	40	18	10	4	2	68	14	876
2018	Male gender	24	43	19	9	4	2	68	13	464
2018	Female gender	27	45	15	7	4	3	74	10	895

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	36	15	9	7	2	0	69	16	388
2020	Female gender	36	34	12	11	4	2	0	72	16	842

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	29	12	9	7	1	0	71	17	392
2020	Female gender	42	29	9	11	8	1	0	71	19	849

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	28	12	5	2	3	0	80	8	390
2020	Female gender	52	27	12	4	3	2	1	81	7	845

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	42	15	7	8	1	70	15	393
2020	Female gender	35	31	16	11	5	1	67	17	848
2019	Male gender	20	31	23	15	9	1	51	25	425
2019	Female gender	20	34	22	14	8	2	55	22	878
2018	Male gender	17	35	23	13	10	1	53	24	463
2018	Female gender	18	34	19	14	11	2	54	26	899

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	45	9	8	4	1	0	78	12	392
2020	Female gender	37	44	10	6	2	1	1	81	8	849

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	37	12	12	6	1	0	70	18	391
2020	Female gender	36	39	12	8	3	1	1	77	11	849

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	37	20	9	4	1	1	66	13	393
2020	Female gender	31	37	19	8	2	2	2	70	10	841

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	39	11	5	2	1	2	82	7	392
2020	Female gender	43	37	12	4	1	2	1	83	5	847

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	68	16	6	1	2	5	3	91	3	392
2020	Female gender	71	17	4	1	0	4	3	94	1	849

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	38	10	5	2	2	0	82	8	387
2020	Female gender	52	33	7	5	1	2	0	87	6	843

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	32	7	6	3	1	0	84	9	388
2020	Female gender	50	30	9	6	3	1	0	82	9	843

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	31	7	3	4	2	0	86	7	391
2020	Female gender	57	29	9	3	1	1	0	87	4	845

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	16	44	14	18	6	2	0	60	25	173
2020	Female gender	23	48	11	14	2	1	1	72	17	279
2019	Male gender	11	45	15	13	8	3	5	60	23	159
2019	Female gender	14	42	19	14	7	2	3	58	22	219

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	97	3	173
2020	Female gender	95	5	280

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	10	36	14	22	17	0	1	46	40	168
2020	Female gender	17	29	19	25	9	0	1	46	34	267

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	10	90	392
2020	Female gender	9	91	840

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	8	92	391
2020	Female gender	13	87	843
2019	Male gender	13	87	424
2019	Female gender	19	81	879

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	56	44	30
2020	Female gender	49	51	109

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	74	26	30
2020	Female gender	81	19	108
2019	Male gender	67	33	55
2019	Female gender	75	25	164

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	35	10	5	4	0	81	9	22
2020	Female gender	57	26	8	6	2	1	84	8	87
2019	Male gender	35	41	19	5	0	0	76	5	37
2019	Female gender	50	35	4	7	4	1	85	11	122

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	30	6	6	1	2	3	87	7	391
2020	Female gender	55	29	7	5	2	2	1	87	6	845

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	50	20	0	63	37	393
2020	Female gender	32	51	15	1	61	39	848

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	35	65	116
2020	Female gender	36	64	275

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	12	21	15	19	27	3	3	35	49	116
2020	Female gender	16	24	18	19	18	2	4	42	39	276

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	7	14	11	23	39	3	3	22	66	115
2020	Female gender	7	17	16	25	32	1	2	25	59	277

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	18	12	10	7	1	7	68	18	393
2020	Female gender	40	21	15	8	7	1	9	68	16	849
2019	Male gender	36	18	14	13	14	1	5	57	28	422
2019	Female gender	35	19	15	12	12	0	6	58	26	869
2018	Male gender	38	15	17	12	12	1	5	56	26	463
2018	Female gender	33	14	16	14	13	1	9	52	31	892

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 115. What is your gender?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat