2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	49	5	14	4	78	18	1182
2020	Term	42	39	7	10	3	80	13	39
2020	Casual	36	43	3	18	0	79	18	26
2020	Student	27	59	5	5	5	86	9	22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	75	18	3	2	1	1	94	3	1182
2020	Term	80	12	2	0	5	0	92	5	39
2020	Casual	73	23	0	0	0	3	100	0	26
2020	Student	95	5	0	0	0	0	100	0	22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	39	8	13	4	1	75	17	1183
2020	Term	50	33	10	5	3	0	82	8	39
2020	Casual	50	38	0	3	8	0	89	11	26
2020	Student	32	41	5	14	5	5	76	19	22
2019	Indeterminate (permanent)	36	31	9	15	9	0	68	24	1163
2019	Term	48	26	2	12	12	0	74	24	67
2019	Student	44	39	3	10	3	0	83	14	59

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	40	12	12	5	1	71	17	1178
2020	Term	34	37	17	10	2	0	70	12	39
2020	Casual	33	41	12	8	3	3	77	11	25
2020	Student	50	27	18	5	0	0	77	5	22
2019	Indeterminate (permanent)	27	38	14	15	6	0	65	21	1167
2019	Term	32	39	5	15	8	0	71	23	67
2019	Student	29	41	8	17	5	0	69	22	59
2018	Indeterminate (permanent)	25	42	12	15	6	1	67	20	1261
2018	Term	29	43	9	16	3	0	72	19	72
2018	Casual	19	29	30	17	5	0	48	23	18
2018	Student	38	47	6	4	4	0	85	9	47

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	38	10	8	2	0	1	80	10	1179
2020	Term	51	26	17	5	0	0	2	78	5	38
2020	Casual	59	34	7	0	0	0	0	93	0	26
2020	Student	59	32	5	5	0	0	0	91	5	22
2019	Indeterminate (permanent)	36	35	14	9	5	0	0	71	15	1162
2019	Term	48	25	7	13	6	1	0	74	19	65
2019	Student	45	29	7	12	3	2	2	77	16	58

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	29	9	11	5	0	0	75	16	1180
2020	Term	51	32	9	5	3	0	0	83	7	39
2020	Casual	62	15	12	0	7	0	4	80	7	26
2020	Student	68	27	0	5	0	0	0	95	5	22
2019	Indeterminate (permanent)	44	32	10	8	6	0	0	76	14	1158
2019	Term	55	22	15	4	4	0	0	78	8	67
2019	Student	52	21	16	9	3	0	0	72	12	58
2018	Indeterminate (permanent)	41	34	9	9	6	0	0	75	16	1253
2018	Term	54	26	8	5	4	0	3	83	9	72
2018	Casual	71	17	5	6	0	0	0	89	6	18
2018	Student	55	28	9	2	4	2	0	85	7	47

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	40	12	9	4	75	13	1185
2020	Term	34	36	11	16	2	70	18	39
2020	Casual	38	47	11	4	0	85	4	26
2020	Student	36	36	9	18	0	73	18	22
2019	Indeterminate (permanent)	32	42	13	8	5	74	13	1165
2019	Term	49	32	9	7	3	81	10	67
2019	Student	29	46	14	7	5	75	12	59
2018	Indeterminate (permanent)	32	43	12	8	6	74	14	1254
2018	Term	34	37	17	10	2	70	12	72
2018	Casual	30	31	11	22	5	61	27	18
2018	Student	32	43	15	4	6	74	11	47

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	38	11	10	5	0	1	74	15	1184
2020	Term	44	33	8	5	10	0	0	76	15	39
2020	Casual	53	36	8	3	0	0	0	89	3	26
2020	Student	68	27	5	0	0	0	0	95	0	22
2019	Indeterminate (permanent)	28	37	15	13	6	0	0	65	19	1165
2019	Term	38	40	13	8	1	0	0	77	9	65
2019	Student	36	41	10	5	7	0	2	78	12	59
2018	Indeterminate (permanent)	27	34	16	11	11	0	0	62	22	1254
2018	Term	32	38	14	7	8	0	0	71	15	72
2018	Casual	47	30	12	0	5	6	0	81	6	18
2018	Student	46	35	9	2	7	2	0	82	9	46

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	42	11	11	4	0	0	73	16	1181
2020	Term	45	27	11	12	5	0	0	72	17	38
2020	Casual	51	31	15	0	3	0	0	81	3	26
2020	Student	41	27	23	9	0	0	0	68	9	22
2019	Indeterminate (permanent)	25	39	12	15	8	0	0	64	23	1160
2019	Term	33	46	10	9	1	0	0	79	10	64
2019	Student	24	42	17	12	3	0	2	67	16	59
2018	Indeterminate (permanent)	24	38	15	15	8	0	0	62	23	1257
2018	Term	31	41	13	15	0	0	0	72	15	72
2018	Casual	23	20	30	11	10	6	0	45	23	18
2018	Student	26	34	21	13	6	0	0	60	19	47

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	39	7	6	2	0	85	8	1176
2020	Term	48	30	15	5	2	0	78	7	38
2020	Casual	50	43	3	3	0	0	93	3	26
2020	Student	50	36	9	5	0	0	86	5	22
2019	Indeterminate (permanent)	38	40	12	6	3	0	79	9	1159
2019	Term	48	38	9	4	0	1	87	4	65
2019	Student	42	41	14	2	2	0	83	3	59
2018	Indeterminate (permanent)	42	40	10	6	2	0	82	8	1255
2018	Term	51	39	6	2	2	0	89	4	72
2018	Casual	27	56	6	11	0	0	82	11	17
2018	Student	48	39	2	11	0	0	87	11	46

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	37	12	9	5	0	74	14	1182
2020	Term	34	40	11	10	5	0	74	15	39
2020	Casual	37	44	16	0	3	0	81	3	26
2020	Student	55	23	23	0	0	0	77	0	22
2019	Indeterminate (permanent)	29	40	14	10	6	1	69	16	1160
2019	Term	43	37	4	15	0	0	80	15	65
2019	Student	36	42	10	5	7	0	78	12	59
2018	Indeterminate (permanent)	29	38	14	11	8	0	67	19	1255
2018	Term	30	37	17	10	7	0	67	16	72
2018	Casual	39	31	12	12	6	0	70	18	17
2018	Student	39	41	7	7	7	0	80	13	46

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	33	11	5	1	0	82	6	1180
2020	Term	38	44	11	6	2	0	81	8	38
2020	Casual	46	36	14	0	0	4	85	0	26
2020	Student	45	27	18	9	0	0	73	9	22
2019	Indeterminate (permanent)	44	38	11	5	2	0	82	7	1161
2019	Term	62	29	6	0	3	0	91	3	65
2019	Student	40	36	21	0	3	0	76	3	58
2018	Indeterminate (permanent)	46	37	10	5	2	0	83	7	1244
2018	Term	45	26	21	7	1	0	71	8	72
2018	Casual	39	26	24	6	6	0	65	11	17
2018	Student	37	35	17	11	0	0	72	11	46

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	42	10	10	4	0	75	14	1176
2020	Term	30	40	18	10	2	0	70	12	39
2020	Casual	38	27	16	14	0	4	68	15	26
2020	Student	41	41	14	5	0	0	82	5	22
2019	Indeterminate (permanent)	28	40	14	11	7	0	68	18	1161
2019	Term	36	36	10	15	1	1	73	17	65
2019	Student	34	37	15	14	0	0	71	14	59
2018	Indeterminate (permanent)	26	40	14	11	9	0	66	20	1249
2018	Term	34	29	17	13	6	0	63	20	72
2018	Casual	41	34	13	6	6	0	76	11	17
2018	Student	28	46	4	11	7	4	77	18	46

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	37	13	7	3	0	0	77	11	1182
2020	Term	32	37	19	8	5	0	0	69	13	38
2020	Casual	45	28	19	3	0	0	4	77	3	26
2020	Student	55	32	9	5	0	0	0	86	5	22
2019	Indeterminate (permanent)	31	37	16	9	7	0	0	68	16	1163
2019	Term	38	40	12	8	1	0	1	79	9	65
2019	Student	36	32	20	5	5	0	2	69	10	59
2018	Indeterminate (permanent)	31	36	14	11	8	0	0	67	18	1246
2018	Term	36	36	11	10	7	0	0	72	17	71
2018	Casual	65	12	6	6	6	7	0	82	12	17
2018	Student	36	36	14	14	0	0	0	73	14	44

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	40	11	12	4	0	0	73	16	1169
2020	Term	37	37	16	5	5	0	0	74	10	39
2020	Casual	54	30	0	0	0	11	5	100	0	25
2020	Student	50	41	9	0	0	0	0	91	0	22
2019	Indeterminate (permanent)	25	42	14	12	6	0	1	68	18	1140
2019	Term	43	31	18	6	3	0	0	74	9	66
2019	Student	39	39	15	5	2	0	0	78	7	59
2018	Indeterminate (permanent)	28	36	14	13	8	0	1	64	21	1251
2018	Term	36	35	15	9	4	0	0	72	13	71
2018	Casual	23	30	23	6	6	6	7	60	14	17
2018	Student	40	37	7	9	5	2	0	79	14	43

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	39	11	7	3	79	10	1180
2020	Term	45	40	8	5	2	85	8	39
2020	Casual	53	35	11	0	0	89	0	26
2020	Student	41	45	14	0	0	86	0	22
2019	Indeterminate (permanent)	37	40	13	7	3	77	10	1167
2019	Term	61	27	8	0	4	88	4	66
2019	Student	41	41	12	5	2	81	7	59
2018	Indeterminate (permanent)	35	42	13	7	3	77	10	1254
2018	Term	42	31	12	12	3	73	15	72
2018	Casual	32	39	11	12	6	71	18	17
2018	Student	33	49	7	7	4	82	11	45

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	32	20	12	9	0	0	59	21	1179
2020	Term	45	38	8	6	3	0	0	83	8	39
2020	Casual	53	36	8	3	0	0	0	89	3	25
2020	Student	64	27	5	5	0	0	0	91	5	22
2019	Indeterminate (permanent)	31	32	18	10	7	0	1	64	17	1161
2019	Term	50	36	7	6	1	0	0	86	7	66
2019	Student	66	29	5	0	0	0	0	95	0	59
2018	Indeterminate (permanent)	30	30	20	10	9	0	1	61	19	1260
2018	Term	45	36	11	3	2	0	2	83	6	71
2018	Casual	36	58	0	0	0	6	0	100	0	18
2018	Student	66	26	6	0	0	2	0	93	0	47

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	24	40	20	6	1	0	26	34	1182
2020	Term	0	14	38	32	16	0	0	48	14	39
2020	Casual	7	9	22	25	30	8	0	59	17	26
2020	Student	5	9	41	23	18	5	0	43	14	22
2019	Indeterminate (permanent)	15	31	32	16	5	0	1	21	47	1162
2019	Term	11	21	30	25	10	1	0	36	33	65
2019	Student	2	14	37	25	15	2	5	44	16	59
2018	Indeterminate (permanent)	17	30	33	14	5	0	1	20	47	1254
2018	Term	10	30	31	16	11	0	2	28	40	71
2018	Casual	0	24	39	22	8	6	0	32	26	18
2018	Student	11	22	28	22	15	0	2	38	33	46

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	17	29	31	13	2	1	45	26	1176
2020	Term	3	8	18	28	35	5	3	69	12	38
2020	Casual	0	7	11	20	45	16	0	77	9	25
2020	Student	5	0	0	50	27	18	0	94	6	22
2019	Indeterminate (permanent)	18	28	28	17	6	2	1	24	47	1161
2019	Term	10	23	26	19	16	3	3	38	35	66
2019	Student	8	14	20	25	19	5	8	51	25	59
2018	Indeterminate (permanent)	20	28	28	14	6	2	1	21	50	1251
2018	Term	15	29	24	10	15	5	1	27	47	70
2018	Casual	5	6	49	18	21	0	0	40	11	18
2018	Student	9	21	26	26	15	2	2	42	31	47

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	26	34	17	6	2	1	23	42	1178
2020	Term	5	19	33	18	16	8	0	37	27	39
2020	Casual	7	11	26	23	21	12	0	50	20	26
2020	Student	9	23	9	18	23	9	9	50	39	22
2019	Indeterminate (permanent)	25	29	28	12	4	1	2	16	55	1164
2019	Term	19	19	17	16	17	7	5	38	43	65
2019	Student	15	27	29	7	10	2	10	19	48	59
2018	Indeterminate (permanent)	25	30	29	10	4	1	1	14	56	1257
2018	Term	20	22	25	15	8	8	3	26	47	71
2018	Casual	10	29	36	17	8	0	0	25	39	18
2018	Student	13	30	23	15	15	2	2	31	44	47

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	23	35	21	7	0	1	28	37	1177
2020	Term	3	13	26	39	19	0	0	58	16	39
2020	Casual	7	7	19	15	40	7	4	63	16	26
2020	Student	9	5	9	36	27	14	0	74	16	22
2019	Indeterminate (permanent)	15	23	33	20	7	1	1	28	39	1161
2019	Term	7	12	27	27	26	1	0	54	19	66
2019	Student	2	3	21	31	33	2	9	71	6	58
2018	Indeterminate (permanent)	16	25	32	19	6	1	1	25	43	1249
2018	Term	10	8	29	30	18	2	4	50	19	71
2018	Casual	5	23	27	31	14	0	0	45	28	18
2018	Student	4	7	17	37	30	2	2	70	11	46

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	17	24	27	21	9	1	1	30	42	1179
2020	Term	5	6	15	45	27	2	0	74	11	39
2020	Casual	10	0	14	19	41	12	4	71	12	26
2020	Student	5	0	9	45	27	9	5	84	5	22
2019	Indeterminate (permanent)	23	25	25	16	7	1	2	24	50	1165
2019	Term	11	13	18	21	23	9	5	51	28	66
2019	Student	5	12	17	36	24	0	7	64	18	59
2018	Indeterminate (permanent)	27	25	26	14	6	1	2	21	53	1254
2018	Term	10	17	34	18	14	2	5	34	29	71
2018	Casual	0	11	23	36	15	5	11	60	13	18
2018	Student	6	13	17	30	23	4	6	60	21	47

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	18	29	27	12	2	1	40	29	1174
2020	Term	3	13	14	35	28	7	0	68	17	38
2020	Casual	3	11	15	16	35	20	0	63	18	26
2020	Student	5	0	5	32	32	27	0	88	6	22
2019	Indeterminate (permanent)	17	23	29	20	7	1	2	28	41	1164
2019	Term	13	21	15	20	16	9	5	43	40	65
2019	Student	2	12	19	14	34	7	14	60	17	59
2018	Indeterminate (permanent)	20	24	29	17	6	2	2	24	46	1247
2018	Term	16	29	26	16	10	1	3	26	47	69
2018	Casual	14	6	36	30	9	0	7	41	21	17
2018	Student	2	21	15	19	23	15	4	53	29	47

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	24	34	15	8	2	1	23	41	1179
2020	Term	10	18	26	20	22	5	0	44	29	39
2020	Casual	14	9	27	11	32	7	0	47	25	26
2020	Student	9	5	14	27	32	9	5	68	16	22
2019	Indeterminate (permanent)	23	26	32	12	5	1	1	17	51	1167
2019	Term	18	17	20	17	15	7	5	37	40	66
2019	Student	10	25	20	19	15	0	10	38	40	59
2018	Indeterminate (permanent)	23	29	29	12	5	1	1	18	53	1254
2018	Term	13	19	26	20	11	5	6	35	36	70
2018	Casual	13	27	34	11	8	0	6	21	43	18
2018	Student	6	26	28	26	11	2	2	38	33	47

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	26	37	19	7	0	0	27	36	1183
2020	Term	11	23	27	25	12	2	0	38	34	39
2020	Casual	11	27	18	20	20	4	0	42	39	26
2020	Student	9	14	45	27	5	0	0	32	23	22
2019	Indeterminate (permanent)	20	23	31	17	8	0	1	25	44	1165
2019	Term	10	25	24	17	19	1	3	38	37	66
2019	Student	15	19	32	14	15	0	5	30	36	59

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	32	16	8	5	6	4	67	15	1182
2020	Term	30	51	5	7	2	5	0	85	10	39
2020	Casual	32	27	3	0	0	23	16	95	0	26
2020	Student	36	32	9	0	0	18	5	88	0	22
2019	Indeterminate (permanent)	25	32	17	10	8	5	3	62	20	1166
2019	Term	36	24	15	6	4	8	6	70	12	67
2019	Student	36	29	5	7	7	12	5	78	16	59
2018	Indeterminate (permanent)	21	34	16	11	9	5	4	59	23	1250
2018	Term	17	37	13	6	7	12	8	67	17	72
2018	Casual	20	52	11	6	5	6	0	77	12	18
2018	Student	28	23	13	11	4	19	2	65	19	47

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	27	9	8	4	1	78	12	1181
2020	Term	57	24	11	7	0	0	82	7	39
2020	Casual	76	18	7	0	0	0	93	0	26
2020	Student	91	9	0	0	0	0	100	0	22
2019	Indeterminate (permanent)	43	30	9	10	6	2	74	17	1163
2019	Term	61	24	7	6	3	0	84	9	67
2019	Student	51	20	17	10	2	0	71	12	59
2018	Indeterminate (permanent)	40	30	10	10	9	1	71	19	1248
2018	Term	46	26	8	16	3	0	72	19	72
2018	Casual	55	23	5	10	0	6	83	11	18
2018	Student	47	34	2	9	4	4	84	13	47

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	28	7	5	2	0	0	86	7	1177
2020	Term	65	20	8	5	2	0	0	85	7	39
2020	Casual	73	14	0	0	0	8	4	100	0	26
2020	Student	91	9	0	0	0	0	0	100	0	22
2019	Indeterminate (permanent)	47	34	8	7	3	0	0	81	11	1160
2019	Term	67	21	5	4	3	0	0	88	7	66
2019	Student	58	27	8	3	3	0	0	85	7	59
2018	Indeterminate (permanent)	44	36	9	8	4	0	0	80	12	1247
2018	Term	57	31	3	9	0	0	0	88	9	72
2018	Casual	44	45	5	5	0	0	0	89	5	18
2018	Student	74	17	4	2	0	2	0	93	2	46

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	33	10	4	2	1	0	84	6	1174
2020	Term	42	39	16	0	3	0	0	81	3	39
2020	Casual	48	32	11	0	0	4	4	88	0	26
2020	Student	73	18	9	0	0	0	0	91	0	22
2019	Indeterminate (permanent)	44	34	14	4	3	1	0	79	7	1165
2019	Term	49	29	10	2	3	3	3	84	5	67
2019	Student	44	36	10	8	2	0	0	80	10	59
2018	Indeterminate (permanent)	38	41	11	6	4	1	0	80	10	1250
2018	Term	44	28	23	3	0	0	2	73	3	72
2018	Casual	49	23	17	0	5	6	0	77	6	18
2018	Student	51	30	6	6	6	0	0	81	13	47

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	26	9	4	4	5	2	82	8	1181
2020	Term	45	35	8	3	3	5	0	85	6	38
2020	Casual	57	19	8	0	4	4	8	86	5	26
2020	Student	68	18	5	0	5	5	0	90	5	22

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	25	9	3	2	1	2	85	5	1184
2020	Term	54	19	13	5	2	3	3	78	8	39
2020	Casual	45	29	11	0	3	4	8	84	4	26
2020	Student	55	27	9	0	0	5	5	90	0	22
2019	Indeterminate (permanent)	48	30	11	4	3	1	2	81	8	1168
2019	Term	40	26	17	4	3	4	7	73	7	67
2019	Student	44	22	19	8	3	2	2	68	12	59

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	30	10	8	5	1	1	77	13	1186
2020	Term	55	25	8	5	5	0	2	81	10	39
2020	Casual	53	19	19	4	3	0	0	73	8	26
2020	Student	55	36	9	0	0	0	0	91	0	22
2019	Indeterminate (permanent)	39	30	14	9	6	1	1	71	16	1165
2019	Term	50	28	7	10	5	0	1	78	14	67
2019	Student	41	34	8	8	5	3	0	77	14	59
2018	Indeterminate (permanent)	36	35	11	9	8	1	1	72	17	1248
2018	Term	36	29	21	7	5	2	0	66	13	72
2018	Casual	47	29	8	0	10	6	0	81	11	18
2018	Student	47	26	9	13	6	0	0	72	19	47

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	25	10	4	4	2	1	81	9	1181
2020	Term	59	18	14	5	2	0	3	79	7	38
2020	Casual	66	24	3	3	0	0	4	93	3	26
2020	Student	73	23	5	0	0	0	0	95	0	22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	29	9	6	5	1	0	80	11	1182
2020	Term	55	24	6	7	5	0	2	81	13	39
2020	Casual	62	23	7	3	0	0	4	89	3	26
2020	Student	59	27	14	0	0	0	0	86	0	22
2019	Indeterminate (permanent)	43	30	12	8	6	1	0	74	14	1164
2019	Term	63	20	6	5	5	1	0	84	10	66
2019	Student	38	38	12	3	5	3	0	79	9	58
2018	Indeterminate (permanent)	42	28	13	10	6	1	0	71	16	1245
2018	Term	46	27	15	7	5	0	0	73	12	72
2018	Casual	42	29	13	5	5	0	6	75	11	18
2018	Student	51	34	4	4	6	0	0	85	11	47

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	1183
2020	Term	36	64	39
2020	Casual	37	63	26
2020	Student	45	55	22

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	62	17	8	2	1	3	7	88	3	1183
2020	Term	59	15	7	0	3	3	12	88	4	39
2020	Casual	66	4	4	3	0	11	12	91	4	26
2020	Student	55	14	0	0	0	18	14	100	0	22

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	25	8	7	3	0	82	10	1184
2020	Term	59	25	5	6	5	0	85	11	39
2020	Casual	61	28	7	4	0	0	89	4	26
2020	Student	73	18	9	0	0	0	91	0	22
2019	Indeterminate (permanent)	47	30	10	7	5	1	77	12	1167
2019	Term	75	15	5	3	1	0	90	5	67
2019	Student	41	34	8	12	5	0	75	17	59
2018	Indeterminate (permanent)	46	27	11	9	7	0	73	16	1246
2018	Term	43	37	10	4	6	0	80	10	72
2018	Casual	47	31	5	0	10	6	83	11	18
2018	Student	57	28	2	6	6	0	85	13	47

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	31	13	8	4	5	0	74	12	1184
2020	Term	46	20	16	3	5	10	0	73	9	38
2020	Casual	35	27	8	0	3	26	0	84	5	26
2020	Student	68	27	0	0	0	5	0	100	0	22
2019	Indeterminate (permanent)	24	36	16	11	7	6	0	64	19	1159
2019	Term	48	21	7	4	4	15	0	82	10	66
2019	Student	44	29	12	7	2	7	0	78	9	59
2018	Indeterminate (permanent)	23	32	20	12	8	6	0	59	21	1259
2018	Term	28	37	16	7	1	8	4	73	9	72
2018	Casual	50	27	17	5	0	0	0	77	5	18
2018	Student	53	21	4	11	2	9	0	81	14	47

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	34	13	9	6	2	0	71	15	1183
2020	Term	56	22	8	5	3	5	0	83	9	37
2020	Casual	43	23	11	0	8	15	0	78	9	26
2020	Student	64	36	0	0	0	0	0	100	0	22
2019	Indeterminate (permanent)	20	35	18	14	9	3	0	57	24	1163
2019	Term	43	29	9	7	4	8	0	79	12	67
2019	Student	37	36	17	7	2	2	0	74	9	59
2018	Indeterminate (permanent)	20	31	20	16	11	2	0	52	27	1253
2018	Term	32	30	24	7	2	4	2	65	10	72
2018	Casual	37	46	11	5	0	0	0	83	5	18
2018	Student	45	32	6	4	6	6	0	82	11	47

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	36	17	12	7	4	0	62	20	1181
2020	Term	34	40	10	8	3	6	0	78	11	38
2020	Casual	35	19	19	3	8	15	0	64	13	26
2020	Student	55	36	0	0	0	9	0	100	0	22
2019	Indeterminate (permanent)	15	26	22	20	12	4	0	43	34	1158
2019	Term	33	24	11	12	5	15	0	66	20	67
2019	Student	25	36	15	8	3	8	3	69	13	59
2018	Indeterminate (permanent)	12	27	24	20	12	4	0	41	34	1253
2018	Term	23	27	25	12	3	8	2	56	16	72
2018	Casual	23	44	17	5	0	11	0	75	6	18
2018	Student	38	32	6	11	4	9	0	77	16	47

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	37	16	15	8	1	0	61	23	1183
2020	Term	36	38	10	10	3	3	0	76	14	38
2020	Casual	39	28	11	4	11	7	0	72	16	26
2020	Student	64	23	14	0	0	0	0	86	0	22
2019	Indeterminate (permanent)	13	27	20	23	15	2	0	41	38	1162
2019	Term	37	27	8	10	11	7	0	69	23	66
2019	Student	24	37	12	17	3	7	0	65	22	59
2018	Indeterminate (permanent)	13	26	20	24	15	2	0	40	40	1259
2018	Term	21	26	25	16	5	5	2	50	23	72
2018	Casual	23	27	20	29	0	0	0	51	29	17
2018	Student	26	28	9	28	6	4	0	56	36	47

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	25	15	4	3	4	3	76	8	1184
2020	Term	42	26	16	3	8	3	2	72	11	39
2020	Casual	53	14	4	8	7	7	7	78	17	26
2020	Student	59	14	0	0	0	27	0	100	0	22
2019	Indeterminate (permanent)	41	25	15	7	4	7	2	73	11	1169
2019	Term	49	23	1	4	5	16	1	87	12	67
2019	Student	59	17	7	5	2	8	2	85	8	59

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	42	17	11	3	1	68	15	1181
2020	Term	28	54	12	5	0	0	82	5	38
2020	Casual	42	28	7	15	0	7	76	16	26
2020	Student	41	50	5	5	0	0	91	5	22
2019	Indeterminate (permanent)	18	39	19	16	7	1	58	22	1167
2019	Term	33	43	8	12	3	1	78	15	67
2019	Student	28	50	10	10	0	2	79	11	58
2018	Indeterminate (permanent)	18	42	19	15	7	1	59	22	1257
2018	Term	26	37	24	11	2	0	63	13	71
2018	Casual	17	56	22	5	0	0	73	5	18
2018	Student	33	46	7	13	0	2	80	13	46

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	34	19	19	9	2	0	51	30	1173
2020	Term	15	55	12	10	0	5	3	76	11	39
2020	Casual	35	36	4	11	3	11	0	80	16	26
2020	Student	41	23	18	5	0	14	0	74	5	22
2019	Indeterminate (permanent)	10	24	20	26	19	1	0	34	45	1160
2019	Term	22	36	21	12	5	3	0	60	18	67
2019	Student	24	27	14	19	8	7	2	56	30	59

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	37	15	10	5	2	1	69	16	1182
2020	Term	25	35	17	10	6	3	6	65	17	39
2020	Casual	27	31	9	14	0	14	4	72	18	26
2020	Student	50	9	14	23	0	5	0	62	24	22
2019	Indeterminate (permanent)	25	36	15	13	7	2	1	63	21	1165
2019	Term	41	30	15	5	5	3	0	74	11	67
2019	Student	19	22	22	19	8	7	3	45	30	59
2018	Indeterminate (permanent)	25	36	16	12	7	3	1	64	19	1256
2018	Term	18	38	15	8	7	7	7	65	17	72
2018	Casual	23	33	5	22	12	5	0	59	36	18
2018	Student	26	20	20	17	7	7	4	51	27	46

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	37	20	8	3	3	0	67	12	1180
2020	Term	38	36	7	13	3	3	0	77	16	39
2020	Casual	38	33	8	10	0	11	0	80	11	26
2020	Student	59	36	0	0	0	5	0	100	0	22
2019	Indeterminate (permanent)	20	34	24	12	7	3	0	56	20	1159
2019	Term	37	38	12	7	5	1	0	75	12	67
2019	Student	29	41	20	3	5	2	0	71	9	59
2018	Indeterminate (permanent)	21	34	24	12	6	2	0	57	18	1253
2018	Term	22	33	22	17	4	2	0	57	21	72
2018	Casual	26	28	24	11	0	11	0	61	12	18
2018	Student	33	39	17	7	0	2	2	75	7	46

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	20	19	14	11	13	3	48	29	1182
2020	Term	22	26	13	2	11	18	8	65	18	39
2020	Casual	24	20	19	3	7	19	8	60	14	26
2020	Student	59	18	9	5	0	5	5	85	5	22
2019	Indeterminate (permanent)	13	21	22	15	15	12	2	40	35	1166
2019	Term	26	27	17	7	7	13	3	63	17	66
2019	Student	27	19	15	17	7	12	3	54	28	59
2018	Indeterminate (permanent)	12	20	22	15	17	11	2	37	37	1253
2018	Term	10	20	34	10	6	12	8	38	20	71
2018	Casual	16	37	24	6	7	11	0	59	14	17
2018	Student	20	18	13	9	4	27	9	59	21	45

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	34	18	13	6	3	0	62	20	1181
2020	Term	31	40	16	10	3	0	0	71	13	39
2020	Casual	38	28	13	7	7	8	0	72	14	26
2020	Student	73	23	0	0	0	5	0	100	0	22
2019	Indeterminate (permanent)	20	33	18	16	10	2	0	55	27	1162
2019	Term	35	33	13	5	5	10	0	75	10	67
2019	Student	36	33	12	7	3	7	2	75	11	58
2018	Indeterminate (permanent)	20	34	19	14	11	3	0	55	25	1258
2018	Term	28	41	14	10	3	3	0	71	14	72
2018	Casual	34	33	11	22	0	0	0	67	22	18
2018	Student	28	37	17	9	2	7	0	70	12	46

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	32	14	13	12	3	1	60	26	1182
2020	Term	18	41	10	8	14	3	6	65	23	38
2020	Casual	26	28	11	3	8	8	16	71	15	26
2020	Student	64	27	0	0	0	9	0	100	0	22
2019	Indeterminate (permanent)	20	31	15	15	16	3	1	52	32	1165
2019	Term	31	28	16	5	11	6	1	64	18	67
2019	Student	29	27	15	7	5	7	10	67	14	59
2018	Indeterminate (permanent)	18	30	16	16	16	2	1	50	34	1256
2018	Term	27	26	26	6	8	6	1	57	15	70
2018	Casual	33	44	5	6	11	0	0	77	17	18
2018	Student	28	43	4	7	4	9	4	83	13	46

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	23	15	7	4	0	3	74	11	1182
2020	Term	52	25	17	0	3	0	3	79	3	39
2020	Casual	58	18	10	0	0	4	11	88	0	26
2020	Student	55	14	18	0	0	0	14	79	0	22
2019	Indeterminate (permanent)	50	23	14	5	3	1	3	77	9	1166
2019	Term	60	17	9	3	2	4	4	85	6	67
2019	Student	41	36	12	0	3	2	7	83	4	59

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	26	16	6	3	1	2	74	9	1181
2020	Term	56	22	11	5	3	0	3	80	9	39
2020	Casual	33	27	23	3	3	4	7	67	8	26
2020	Student	73	18	0	0	0	0	9	100	0	22
2019	Indeterminate (permanent)	45	24	16	6	5	2	2	73	11	1161
2019	Term	43	23	12	4	7	6	4	74	12	67
2019	Student	49	27	12	3	0	2	7	83	4	59

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	9	5	2	2	4	3	91	4	1176
2020	Term	81	5	3	3	0	6	3	94	3	39
2020	Casual	72	7	0	3	3	4	11	92	8	26
2020	Student	86	5	0	0	0	0	9	100	0	22
2019	Indeterminate (permanent)	69	12	5	2	4	5	3	87	7	1163
2019	Term	75	6	2	0	4	9	4	93	5	66
2019	Student	64	19	5	3	0	2	7	91	4	59

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	75	10	4	2	2	2	6	92	4	1176
2020	Term	75	8	12	0	3	0	3	85	3	39
2020	Casual	59	8	4	3	0	8	18	90	5	26
2020	Student	82	5	5	0	0	0	9	95	0	22
2019	Indeterminate (permanent)	73	8	3	2	2	3	9	92	4	1161
2019	Term	80	0	3	0	1	11	6	95	2	66
2019	Student	64	10	5	3	2	2	14	88	6	59

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	44	18	8	4	4	0	69	12	1184
2020	Term	23	47	13	3	3	8	3	79	6	39
2020	Casual	38	19	4	7	3	24	4	80	14	26
2020	Student	45	41	5	9	0	0	0	86	9	22
2019	Indeterminate (permanent)	16	42	19	12	5	5	1	62	19	1161
2019	Term	25	40	15	8	5	7	0	70	14	67
2019	Student	19	37	24	8	7	5	0	59	16	59
2018	Indeterminate (permanent)	16	39	23	13	6	4	0	57	20	1256
2018	Term	24	30	25	10	6	4	0	57	17	72
2018	Casual	26	30	17	11	5	10	0	63	19	18
2018	Student	17	39	20	13	2	7	2	62	17	46

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	41	12	7	4	2	0	76	11	1177
2020	Term	44	29	14	5	3	5	0	77	8	38
2020	Casual	51	24	11	7	0	3	4	81	7	26
2020	Student	64	32	0	5	0	0	0	95	5	22
2019	Indeterminate (permanent)	28	41	16	9	4	2	0	70	14	1164
2019	Term	50	32	9	2	4	3	0	85	7	67
2019	Student	36	44	14	2	3	2	0	81	5	59
2018	Indeterminate (permanent)	33	43	13	6	3	1	0	77	9	1249
2018	Term	52	31	8	5	0	4	0	86	5	71
2018	Casual	40	27	0	27	0	5	0	71	29	18
2018	Student	55	36	2	4	0	2	0	93	4	47

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	37	12	6	3	5	0	78	9	1183
2020	Term	39	34	12	3	3	8	0	80	6	39
2020	Casual	43	16	22	0	0	11	8	73	0	26
2020	Student	64	27	5	0	5	0	0	91	5	22
2019	Indeterminate (permanent)	33	40	14	7	3	4	0	75	10	1164
2019	Term	59	25	4	2	4	7	0	89	7	67
2019	Student	36	44	8	2	7	2	2	82	9	59
2018	Indeterminate (permanent)	33	41	13	6	3	3	0	77	9	1249
2018	Term	53	26	6	7	1	7	0	84	9	72
2018	Casual	46	22	17	11	0	5	0	71	11	18
2018	Student	45	34	4	6	0	9	2	88	7	47

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	36	16	5	3	6	0	73	10	1182
2020	Term	42	34	8	10	3	3	0	79	13	39
2020	Casual	47	12	19	3	0	11	8	73	4	26
2020	Student	50	32	0	5	5	9	0	90	10	22

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	33	11	5	5	4	1	78	11	1180
2020	Term	46	34	10	3	0	6	0	86	3	38
2020	Casual	52	30	7	3	3	4	0	86	7	26
2020	Student	64	32	0	5	0	0	0	95	5	22

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	35	8	5	2	0	85	7	1177
2020	Term	57	20	13	5	0	6	82	5	39
2020	Casual	75	15	7	0	3	0	90	3	26
2020	Student	86	14	0	0	0	0	100	0	22
2019	Indeterminate (permanent)	39	40	12	5	4	0	80	9	1167
2019	Term	66	22	3	4	3	3	90	7	67
2019	Student	54	32	8	3	2	0	86	5	59
2018	Indeterminate (permanent)	39	40	11	6	3	0	80	9	1252
2018	Term	58	29	12	0	0	1	88	0	72
2018	Casual	61	22	6	11	0	0	83	11	18
2018	Student	64	32	2	2	0	0	96	2	47

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	33	18	10	6	1	66	16	1182
2020	Term	50	25	7	11	8	0	74	19	39
2020	Casual	58	20	12	7	3	0	78	10	26
2020	Student	59	27	14	0	0	0	86	0	22
2019	Indeterminate (permanent)	24	32	22	11	10	1	56	21	1165
2019	Term	49	30	12	5	3	1	80	8	66
2019	Student	42	36	14	3	5	0	78	8	59
2018	Indeterminate (permanent)	25	31	22	13	9	1	56	22	1251
2018	Term	40	31	20	10	0	0	71	10	71
2018	Casual	46	27	17	5	5	0	73	10	18
2018	Student	46	35	7	9	2	2	82	11	46

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	37	16	10	5	0	69	15	1176
2020	Term	44	31	8	9	9	0	75	17	37
2020	Casual	53	33	7	3	3	0	86	7	25
2020	Student	64	23	14	0	0	0	86	0	22
2019	Indeterminate (permanent)	23	36	20	12	8	1	60	20	1162
2019	Term	48	32	10	6	3	1	81	9	67
2019	Student	41	34	14	8	3	0	75	12	59
2018	Indeterminate (permanent)	25	35	20	13	7	1	60	21	1250
2018	Term	43	29	21	5	1	1	73	6	72
2018	Casual	38	35	17	10	0	0	73	10	18
2018	Student	38	38	13	9	2	0	77	11	47

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	24	20	13	8	3	1	57	22	1182
2020	Term	42	26	11	10	8	0	3	69	19	39
2020	Casual	47	28	15	3	3	3	0	78	7	26
2020	Student	55	14	18	5	0	9	0	75	5	22
2019	Indeterminate (permanent)	24	25	21	14	12	3	0	51	27	1169
2019	Term	37	22	20	12	5	4	0	62	18	67
2019	Student	22	28	26	10	10	3	0	52	21	58
2018	Indeterminate (permanent)	25	25	22	13	11	3	1	52	26	1253
2018	Term	29	29	13	17	9	4	0	60	27	71
2018	Casual	31	11	41	0	5	11	0	48	6	18
2018	Student	23	21	19	17	11	9	0	49	30	47

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	35	29	36	1186
2020	Term	35	27	37	39
2020	Casual	12	38	50	26
2020	Student	23	18	59	22
2019	Indeterminate (permanent)	36	25	38	1167
2019	Term	30	24	46	67
2019	Student	66	10	24	59
2018	Indeterminate (permanent)	41	27	32	1261
2018	Term	41	23	36	72
2018	Casual	39	11	49	18
2018	Student	53	15	32	47

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	13	29	42	4	0	10	424
2020	Term	16	14	24	0	37	9	13
2019	Indeterminate (permanent)	8	27	50	5	1	9	420
2019	Student	0	0	13	5	79	3	39
2018	Indeterminate (permanent)	11	31	43	4	0	11	521
2018	Term	5	21	16	8	46	5	29

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	1183
2019	Indeterminate (permanent)	16	84	1164
2019	Term	7	93	66
2019	Student	14	86	59
2018	Indeterminate (permanent)	17	83	1252
2018	Term	13	87	72

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	38	62	123
2019	Indeterminate (permanent)	44	56	178
2018	Indeterminate (permanent)	43	57	219

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	69	31	123
2019	Indeterminate (permanent)	67	33	178
2018	Indeterminate (permanent)	62	38	219

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	123
2019	Indeterminate (permanent)	8	92	178
2018	Indeterminate (permanent)	13	87	219
2018	Term	0	100	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	0	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	123
2019	Indeterminate (permanent)	6	94	178
2018	Indeterminate (permanent)	5	95	219
2018	Term	0	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	123
2019	Indeterminate (permanent)	9	91	178
2018	Indeterminate (permanent)	9	91	219

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	123
2019	Indeterminate (permanent)	5	95	178
2018	Term	0	100	10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	123
2019	Indeterminate (permanent)	44	56	177
2018	Indeterminate (permanent)	43	57	220
2018	Term	41	59	10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	123
2019	Indeterminate (permanent)	45	55	177
2018	Indeterminate (permanent)	46	54	220

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	45	55	123
2019	Indeterminate (permanent)	48	52	177
2018	Indeterminate (permanent)	57	43	220
2018	Term	57	43	10

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	41	59	123
2019	Indeterminate (permanent)	43	57	177
2018	Indeterminate (permanent)	37	63	220

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	35	65	123
2019	Indeterminate (permanent)	34	66	177
2018	Indeterminate (permanent)	40	60	220

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	58	42	123
2019	Indeterminate (permanent)	60	40	177
2018	Indeterminate (permanent)	56	44	220

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	42	58	123
2019	Indeterminate (permanent)	36	64	177
2018	Indeterminate (permanent)	34	66	220

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	177
2018	Term	0	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	123
2019	Indeterminate (permanent)	11	89	177
2018	Indeterminate (permanent)	4	96	220

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	123
2019	Indeterminate (permanent)	14	86	177
2018	Indeterminate (permanent)	13	87	220
2018	Term	48	52	10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	50	50	123
2019	Indeterminate (permanent)	41	59	177
2018	Indeterminate (permanent)	48	52	220
2018	Term	55	45	10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	123
2019	Indeterminate (permanent)	29	71	177
2018	Indeterminate (permanent)	28	72	220

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	123
2019	Indeterminate (permanent)	14	86	177
2018	Indeterminate (permanent)	13	87	220
2018	Term	49	51	10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	123
2019	Indeterminate (permanent)	54	46	177
2018	Indeterminate (permanent)	60	40	219

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	29	71	123
2019	Indeterminate (permanent)	22	78	177
2018	Indeterminate (permanent)	26	74	219

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	123
2019	Indeterminate (permanent)	15	85	177
2018	Indeterminate (permanent)	13	87	219

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	123
2019	Indeterminate (permanent)	15	85	177
2018	Indeterminate (permanent)	13	87	219
2018	Term	0	100	10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	123
2019	Indeterminate (permanent)	8	92	177
2018	Indeterminate (permanent)	8	92	219

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	123
2019	Indeterminate (permanent)	4	96	177
2018	Indeterminate (permanent)	3	97	219
2018	Term	0	100	10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	123
2019	Indeterminate (permanent)	16	84	177
2018	Indeterminate (permanent)	12	88	219

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	123
2019	Indeterminate (permanent)	14	86	177
2018	Indeterminate (permanent)	12	88	219

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	22	78	123
2019	Indeterminate (permanent)	29	71	177
2018	Indeterminate (permanent)	25	75	219

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	114
2019	Indeterminate (permanent)	10	90	168
2018	Indeterminate (permanent)	4	96	213
2018	Term	0	100	10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	114
2019	Indeterminate (permanent)	22	78	168
2018	Indeterminate (permanent)	15	85	213

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	114
2019	Indeterminate (permanent)	10	90	168
2018	Indeterminate (permanent)	7	93	213
2018	Term	0	100	10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	114
2019	Indeterminate (permanent)	7	93	168
2018	Indeterminate (permanent)	7	93	213

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	114
2019	Indeterminate (permanent)	11	89	168
2018	Indeterminate (permanent)	8	92	213

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	114
2019	Indeterminate (permanent)	11	89	168
2018	Indeterminate (permanent)	13	87	213

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	114
2019	Indeterminate (permanent)	17	83	168
2018	Indeterminate (permanent)	18	82	213
2018	Term	0	100	10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	114
2019	Indeterminate (permanent)	17	83	168
2018	Indeterminate (permanent)	12	88	213
2018	Term	0	100	10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	114
2019	Indeterminate (permanent)	12	88	168
2018	Indeterminate (permanent)	14	86	213

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	32	68	114
2019	Indeterminate (permanent)	38	62	168
2018	Indeterminate (permanent)	37	63	213

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	114
2019	Indeterminate (permanent)	10	90	168
2018	Indeterminate (permanent)	12	88	213

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	114
2019	Indeterminate (permanent)	47	53	168
2018	Indeterminate (permanent)	51	49	213
2018	Term	48	52	10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	53	47	114
2019	Indeterminate (permanent)	55	45	168
2018	Indeterminate (permanent)	64	36	213

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	168
2018	Indeterminate (permanent)	4	96	213

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	114
2019	Indeterminate (permanent)	12	88	168
2018	Indeterminate (permanent)	15	85	213

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	16	19	8	6	30	5	49	22	1185
2020	Term	24	13	11	8	5	31	8	60	22	39
2020	Casual	19	4	11	0	3	34	28	62	9	26
2020	Student	45	5	5	0	0	41	5	92	0	22
2019	Indeterminate (permanent)	12	16	22	8	10	26	5	41	27	1171
2019	Term	32	5	11	3	4	30	15	68	13	67
2019	Student	22	17	12	5	5	24	15	64	17	59
2018	Indeterminate (permanent)	10	16	23	11	10	25	5	38	30	1256
2018	Term	22	16	16	6	5	24	11	60	16	72
2018	Casual	21	23	12	5	5	23	10	66	16	18
2018	Student	11	19	6	2	2	49	11	74	11	47

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	29	20	8	4	12	1	63	14	1183
2020	Term	40	27	9	11	3	8	3	74	15	39
2020	Casual	47	17	16	0	3	17	0	77	4	26
2020	Student	59	14	5	0	0	23	0	94	0	22
2019	Indeterminate (permanent)	21	29	21	9	7	12	1	57	19	1165
2019	Term	45	27	9	1	3	12	3	84	5	65
2019	Student	36	29	10	5	3	10	7	78	10	59
2018	Indeterminate (permanent)	18	31	22	11	8	9	1	55	21	1256
2018	Term	35	24	16	6	1	14	4	72	9	72
2018	Casual	43	25	6	5	5	16	0	80	13	18
2018	Student	23	30	15	0	0	28	4	78	0	47

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	1185
2020	Student	0	100	22
2019	Indeterminate (permanent)	8	92	1168
2019	Term	10	90	67
2018	Indeterminate (permanent)	8	92	1257
2018	Term	10	90	71

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	37	63	85
2019	Indeterminate (permanent)	42	58	97
2018	Indeterminate (permanent)	36	64	105

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	73	27	85
2019	Indeterminate (permanent)	80	20	97
2018	Indeterminate (permanent)	82	18	105

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	11	89	105

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	85
2019	Indeterminate (permanent)	8	92	97
2018	Indeterminate (permanent)	5	95	105

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	85
2019	Indeterminate (permanent)	9	91	97
2018	Indeterminate (permanent)	16	84	105

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	85
2019	Indeterminate (permanent)	8	92	97
2018	Indeterminate (permanent)	6	94	105

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	37	63	84
2019	Indeterminate (permanent)	34	66	96
2018	Indeterminate (permanent)	43	57	105

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	84
2019	Indeterminate (permanent)	29	71	96
2018	Indeterminate (permanent)	22	78	105

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	84
2019	Indeterminate (permanent)	12	88	96
2018	Indeterminate (permanent)	15	85	105

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	96

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	24	76	84
2019	Indeterminate (permanent)	26	74	96
2018	Indeterminate (permanent)	26	74	105

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	31	69	84
2019	Indeterminate (permanent)	25	75	96
2018	Indeterminate (permanent)	27	73	105

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	84
2018	Indeterminate (permanent)	7	93	105

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	5	95	105

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	84
2019	Indeterminate (permanent)	8	92	96
2018	Indeterminate (permanent)	8	92	105

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	21	79	84
2019	Indeterminate (permanent)	15	85	96
2018	Indeterminate (permanent)	14	86	105

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	84
2019	Indeterminate (permanent)	12	88	96
2018	Indeterminate (permanent)	13	87	105

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	84
2019	Indeterminate (permanent)	15	85	96
2018	Indeterminate (permanent)	13	87	105

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	40	60	85
2019	Indeterminate (permanent)	35	65	95
2018	Indeterminate (permanent)	32	68	105

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	85
2019	Indeterminate (permanent)	9	91	95
2018	Indeterminate (permanent)	17	83	105

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	85
2019	Indeterminate (permanent)	10	90	95
2018	Indeterminate (permanent)	6	94	105

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	85
2019	Indeterminate (permanent)	13	87	95
2018	Indeterminate (permanent)	12	88	105

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	6	94	105

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	95
2018	Indeterminate (permanent)	6	94	105

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	85
2019	Indeterminate (permanent)	12	88	95
2018	Indeterminate (permanent)	8	92	105

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	85
2019	Indeterminate (permanent)	13	87	95
2018	Indeterminate (permanent)	14	86	105

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	39	61	85
2019	Indeterminate (permanent)	42	58	95
2018	Indeterminate (permanent)	44	56	105

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	82
2018	Indeterminate (permanent)	5	95	97

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	17	83	82
2018	Indeterminate (permanent)	14	86	97

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	82
2018	Indeterminate (permanent)	12	88	97

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	82
2018	Indeterminate (permanent)	10	90	97

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	82
2018	Indeterminate (permanent)	14	86	97

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	82
2018	Indeterminate (permanent)	34	66	97

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	82
2018	Indeterminate (permanent)	8	92	97

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	50	50	82
2018	Indeterminate (permanent)	50	50	97

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	60	40	82
2018	Indeterminate (permanent)	56	44	97

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	5	95	97

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	82
2018	Indeterminate (permanent)	13	87	97

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	18	19	5	3	35	5	56	14	1183
2020	Term	24	20	13	5	3	27	8	67	12	39
2020	Casual	19	4	11	0	3	41	21	62	9	26
2020	Student	41	9	0	0	5	41	5	92	8	22
2019	Indeterminate (permanent)	12	15	25	5	5	31	7	44	16	1167
2019	Term	33	8	12	2	4	32	9	69	10	67
2019	Student	27	15	10	5	3	25	14	69	14	59
2018	Indeterminate (permanent)	11	16	26	5	6	30	5	43	17	1257
2018	Term	22	14	17	4	3	27	13	60	11	72
2018	Casual	9	17	17	5	0	34	17	53	11	18
2018	Student	13	13	9	2	2	55	6	67	11	47

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	31	19	6	3	13	1	67	10	1180
2020	Term	42	26	10	5	0	14	3	82	6	39
2020	Casual	47	13	15	3	3	18	0	73	8	26
2020	Student	55	18	9	5	0	14	0	84	5	22
2019	Indeterminate (permanent)	22	29	22	5	5	15	2	61	12	1164
2019	Term	47	16	10	2	3	20	3	81	6	66
2019	Student	41	24	8	7	2	12	7	79	10	59
2018	Indeterminate (permanent)	19	31	22	6	6	14	1	60	14	1252
2018	Term	35	21	17	2	3	21	1	71	7	72
2018	Casual	27	29	5	11	5	16	6	72	21	18
2018	Student	26	21	15	2	0	32	4	73	3	47

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	27	18	8	9	1	64	17	1182
2020	Term	43	23	15	0	14	5	69	15	39
2020	Casual	42	19	20	4	11	3	63	16	26
2020	Student	64	23	5	0	0	9	95	0	22

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	29	21	9	7	1	62	16	1181
2020	Term	27	35	17	5	17	0	61	22	39
2020	Casual	31	39	27	3	0	0	70	3	26
2020	Student	18	36	36	9	0	0	55	9	22
2019	Indeterminate (permanent)	19	27	21	15	16	1	47	32	1169
2019	Term	27	22	17	14	18	2	49	33	67
2019	Student	19	19	32	17	14	0	37	31	59
2018	Indeterminate (permanent)	18	24	22	16	17	2	43	34	1252
2018	Term	14	25	17	22	23	0	38	44	72
2018	Casual	14	23	17	30	18	0	36	47	18
2018	Student	17	33	26	13	11	0	50	24	46

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	22	26	19	18	0	37	36	1183
2020	Term	35	23	15	10	16	0	58	27	39
2020	Casual	41	27	16	12	3	0	68	15	25
2020	Student	45	41	9	5	0	0	86	5	22
2019	Indeterminate (permanent)	17	26	24	18	14	0	44	32	1167
2019	Term	39	30	17	10	5	0	69	14	66
2019	Student	36	36	22	3	2	2	72	5	59
2018	Indeterminate (permanent)	14	22	30	17	16	1	37	34	1252
2018	Term	17	31	33	11	8	0	48	19	72
2018	Casual	22	47	24	0	0	7	74	0	17
2018	Student	37	20	37	4	2	0	57	7	46

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	18	28	25	16	13	0	0	46	30	1182
2020	Term	48	20	10	8	14	0	0	68	22	38
2020	Casual	56	22	7	8	3	4	0	81	12	26
2020	Student	68	18	9	5	0	0	0	86	5	22
2019	Indeterminate (permanent)	19	28	25	15	12	0	1	47	27	1160
2019	Term	50	18	16	8	3	3	1	71	12	66
2019	Student	49	30	12	7	0	0	2	80	7	57
2018	Indeterminate (permanent)	16	27	25	18	13	0	1	43	31	1250
2018	Term	36	28	18	9	7	0	3	65	16	71
2018	Casual	27	33	29	10	0	0	0	61	10	18
2018	Student	50	26	9	13	0	2	0	78	13	46

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	18	21	26	16	18	1	0	39	34	1175
2020	Term	31	35	10	12	9	0	3	68	22	38
2020	Casual	45	33	4	8	10	0	0	78	18	26
2020	Student	50	36	14	0	0	0	0	86	0	22
2019	Indeterminate (permanent)	15	21	23	20	20	0	1	36	40	1165
2019	Term	30	17	19	17	11	5	0	50	30	67
2019	Student	38	24	17	10	3	3	3	67	15	58
2018	Indeterminate (permanent)	14	19	25	20	21	0	1	33	42	1247
2018	Term	23	24	16	14	22	0	2	48	36	72
2018	Casual	38	17	28	6	5	0	6	58	12	18
2018	Student	48	20	15	9	7	0	2	69	16	46

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	24	18	11	9	0	2	62	20	1182
2020	Term	62	12	7	5	11	0	3	76	17	39
2020	Casual	68	7	11	4	3	4	3	80	8	26
2020	Student	86	14	0	0	0	0	0	100	0	22
2019	Indeterminate (permanent)	41	24	17	7	7	0	3	68	15	1162
2019	Term	64	15	7	3	3	4	5	87	6	67
2019	Student	66	20	5	3	0	0	5	91	4	59
2018	Indeterminate (permanent)	37	26	15	10	8	0	5	66	18	1246
2018	Term	57	23	6	3	4	0	6	85	8	72
2018	Casual	55	33	6	0	0	0	5	93	0	18
2018	Student	74	11	9	4	0	0	2	87	4	46

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	26	22	17	12	0	0	49	29	1180
2020	Term	44	16	15	12	14	0	0	59	26	39
2020	Casual	51	16	15	12	7	0	0	67	18	26
2020	Student	36	41	18	5	0	0	0	77	5	22
2019	Indeterminate (permanent)	29	26	24	12	9	0	1	55	21	1165
2019	Term	51	23	8	13	2	2	0	76	15	67
2019	Student	31	34	19	9	5	0	2	67	14	58
2018	Indeterminate (permanent)	26	25	23	13	12	0	1	52	25	1251
2018	Term	45	13	25	5	11	0	1	58	16	71
2018	Casual	43	45	5	6	0	0	0	89	6	18
2018	Student	44	24	18	11	2	0	0	69	13	45

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	25	17	11	11	0	6	59	23	1182
2020	Term	55	23	20	2	0	0	0	78	2	39
2020	Casual	51	16	8	3	3	4	14	82	8	26
2020	Student	68	14	9	5	0	0	5	86	5	22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	36	20	10	4	1	0	66	14	1181
2020	Term	36	28	17	13	3	3	0	66	16	39
2020	Casual	46	29	13	0	3	4	4	82	4	26
2020	Student	64	32	0	0	0	0	5	100	0	22
2019	Indeterminate (permanent)	22	33	24	12	7	1	1	57	19	1165
2019	Term	45	27	11	10	1	5	1	76	12	67
2019	Student	37	37	12	10	2	0	2	76	12	59
2018	Indeterminate (permanent)	20	33	26	12	8	0	1	53	21	1250
2018	Term	28	34	19	7	3	2	6	69	11	72
2018	Casual	29	24	18	11	6	0	13	61	19	17
2018	Student	45	32	15	4	4	0	0	77	9	47

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	32	23	13	7	0	0	56	20	1177
2020	Term	37	29	15	13	6	0	0	67	19	39
2020	Casual	49	32	0	8	3	4	4	88	12	26
2020	Student	64	27	9	0	0	0	0	91	0	22
2019	Indeterminate (permanent)	17	30	25	17	11	0	1	47	29	1165
2019	Term	40	28	13	14	5	0	0	68	19	67
2019	Student	42	32	12	7	3	2	2	77	11	59
2018	Indeterminate (permanent)	15	27	27	18	11	0	1	43	30	1246
2018	Term	29	33	19	14	1	1	3	64	16	72
2018	Casual	27	45	5	11	0	0	12	82	12	18
2018	Student	26	35	24	11	4	0	0	61	15	46

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	29	22	12	9	0	0	57	21	1182
2020	Term	47	26	12	7	8	0	0	73	15	39
2020	Casual	50	32	7	8	0	0	4	85	8	26
2020	Student	41	32	23	5	0	0	0	73	5	22
2019	Indeterminate (permanent)	20	29	23	16	12	1	0	49	28	1168
2019	Term	42	24	17	9	5	0	3	68	15	67
2019	Student	40	17	17	16	9	0	2	58	25	58
2018	Indeterminate (permanent)	20	26	25	17	11	0	1	46	28	1247
2018	Term	37	29	21	9	4	0	0	65	14	72
2018	Casual	17	22	24	17	14	0	6	42	32	17
2018	Student	32	21	23	13	11	0	0	53	23	47

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	26	15	8	6	0	1	71	14	1177
2020	Term	56	11	19	0	14	0	0	67	14	39
2020	Casual	60	22	11	3	0	0	4	85	3	26
2020	Student	77	23	0	0	0	0	0	100	0	22
2019	Indeterminate (permanent)	38	26	18	10	8	1	1	64	18	1166
2019	Term	52	18	14	4	4	1	7	76	8	66
2019	Student	49	25	10	8	5	0	2	76	14	59

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	30	22	14	8	56	21	1185
2020	Term	28	24	29	10	10	52	19	39
2020	Casual	20	50	23	7	0	70	7	26
2020	Student	23	27	36	9	5	50	14	22

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	31	24	12	6	0	0	58	18	1183
2020	Term	48	15	24	5	9	0	0	63	13	39
2020	Casual	33	30	26	0	7	4	0	65	8	26
2020	Student	32	36	9	18	5	0	0	68	23	22
2019	Indeterminate (permanent)	30	33	19	12	5	1	0	64	17	1163
2019	Term	37	26	22	3	10	0	1	65	13	67
2019	Student	48	28	16	7	0	0	2	77	7	58
2018	Indeterminate (permanent)	26	33	21	11	6	0	1	60	18	1242
2018	Term	39	23	28	5	6	0	0	61	11	72
2018	Casual	35	25	23	11	0	0	6	64	12	18
2018	Student	40	19	26	9	6	0	0	60	15	47

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	27	15	7	4	0	1	74	11	1179
2020	Term	32	34	28	5	0	0	2	67	5	39
2020	Casual	53	20	16	3	3	0	4	77	7	26
2020	Student	41	41	9	9	0	0	0	82	9	22
2019	Indeterminate (permanent)	43	24	17	8	7	0	1	68	15	1158
2019	Term	48	24	9	8	4	1	6	77	13	66
2019	Student	56	19	12	5	8	0	0	75	14	59
2018	Indeterminate (permanent)	44	23	13	10	7	0	3	68	18	1241
2018	Term	64	12	9	7	4	0	3	79	11	71
2018	Casual	32	23	15	7	17	0	6	59	25	17
2018	Student	54	26	13	4	2	0	0	80	7	46

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	34	25	12	7	0	56	19	1183
2020	Term	22	34	19	12	10	2	57	23	39
2020	Casual	29	41	8	8	15	0	69	23	26
2020	Student	27	27	32	5	9	0	55	14	22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	68	18	6	2	2	1	5	90	4	1180
2020	Term	71	6	13	0	5	0	5	81	6	39
2020	Casual	67	8	0	3	7	4	11	88	12	26
2020	Student	77	14	5	0	0	0	5	95	0	22
2019	Indeterminate (permanent)	65	13	8	3	2	1	7	85	6	1166
2019	Term	72	13	4	2	4	1	4	89	6	66
2019	Student	73	8	8	3	2	0	5	86	5	59
2018	Indeterminate (permanent)	64	16	6	4	3	0	6	86	7	1242
2018	Term	73	13	3	1	5	2	2	90	6	71
2018	Casual	59	11	6	6	0	0	17	85	7	18
2018	Student	81	9	9	0	0	2	0	91	0	47

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	77	10	4	3	3	1	3	90	6	1178
2020	Term	77	9	2	5	0	0	7	92	5	39
2020	Casual	78	0	3	4	0	7	8	91	5	26
2020	Student	86	9	0	0	0	0	5	100	0	22
2019	Indeterminate (permanent)	67	13	6	5	5	1	3	84	10	1164
2019	Term	77	10	3	4	3	1	3	90	7	67
2019	Student	71	9	3	9	5	0	3	82	14	58
2018	Indeterminate (permanent)	62	15	7	5	6	1	4	81	12	1240
2018	Term	77	6	6	3	4	0	3	86	8	72
2018	Casual	65	12	5	5	0	0	12	88	6	18
2018	Student	85	11	2	2	0	0	0	96	2	46

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	22	6	2	2	0	1	89	4	1176
2020	Term	80	13	3	2	0	0	2	95	2	38
2020	Casual	84	7	0	4	0	0	4	95	5	26
2020	Student	95	5	0	0	0	0	0	100	0	21
2019	Indeterminate (permanent)	53	26	12	4	3	1	2	81	7	1162
2019	Term	63	27	1	3	3	1	1	93	6	67
2019	Student	71	9	14	3	2	0	2	81	5	58
2018	Indeterminate (permanent)	52	26	12	4	3	0	2	80	8	1254
2018	Term	65	19	8	3	2	0	3	87	5	71
2018	Casual	38	32	12	5	0	6	6	80	6	18
2018	Student	77	19	4	0	0	0	0	96	0	47

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	65	16	7	6	4	0	1	83	10	1177
2020	Term	72	10	8	5	3	0	2	84	7	39
2020	Casual	85	8	3	0	0	0	4	97	0	26
2020	Student	95	5	0	0	0	0	0	100	0	22
2019	Indeterminate (permanent)	56	18	11	7	7	1	1	76	14	1161
2019	Term	81	12	0	5	0	1	1	95	5	67
2019	Student	69	5	14	7	3	0	2	76	10	59
2018	Indeterminate (permanent)	50	20	13	8	8	0	2	71	16	1248
2018	Term	67	11	10	2	7	0	3	81	9	72
2018	Casual	49	33	11	0	0	0	6	88	0	18
2018	Student	81	11	0	4	4	0	0	91	9	47

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	65	12	5	2	1	0	15	91	3	1180
2020	Term	76	5	2	0	0	0	16	97	0	38
2020	Casual	85	0	0	0	0	3	12	100	0	26
2020	Student	73	5	0	0	0	0	23	100	0	22
2019	Indeterminate (permanent)	55	14	5	3	2	1	20	87	6	1154
2019	Term	68	3	3	0	1	0	25	95	2	67
2019	Student	75	2	2	2	0	0	20	96	2	59
2018	Indeterminate (permanent)	52	15	7	2	2	0	22	86	5	1251
2018	Term	71	4	0	0	0	0	25	100	0	70
2018	Casual	40	5	0	0	0	0	55	100	0	18
2018	Student	73	7	0	0	0	0	20	100	0	45

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	65	20	8	3	1	0	3	87	5	1182
2020	Term	75	17	3	3	0	0	2	94	3	39
2020	Casual	81	7	0	4	0	0	8	95	5	26
2020	Student	91	9	0	0	0	0	0	100	0	22
2019	Indeterminate (permanent)	64	19	8	2	2	0	5	88	4	1160
2019	Term	72	17	3	1	0	3	4	96	2	66
2019	Student	75	8	7	5	0	0	5	88	5	59
2018	Indeterminate (permanent)	62	17	9	4	1	0	7	85	5	1249
2018	Term	75	12	4	0	0	0	9	95	0	72
2018	Casual	48	34	0	0	5	0	12	94	6	18
2018	Student	80	17	2	0	0	0	0	98	0	46

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	14	5	2	1	0	2	91	3	1181
2020	Term	31	26	14	5	24	0	0	58	28	39
2020	Casual	35	19	24	3	11	0	8	58	16	26
2020	Student	50	27	14	9	0	0	0	77	9	22
2019	Indeterminate (permanent)	73	12	5	3	3	1	3	88	6	1166
2019	Term	30	12	15	10	30	2	1	43	41	66
2019	Student	52	12	12	5	12	0	7	69	19	58
2018	Indeterminate (permanent)	69	14	5	4	2	0	5	88	6	1255
2018	Term	23	10	20	18	27	0	2	34	46	72
2018	Casual	34	11	8	23	18	0	6	48	43	18
2018	Student	39	20	26	7	7	0	2	60	13	46

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	32	16	5	4	0	1	75	8	1181
2020	Term	42	21	21	10	7	0	0	63	17	39
2020	Casual	48	29	4	12	0	0	8	83	13	26
2020	Student	32	41	23	5	0	0	0	73	5	22
2019	Indeterminate (permanent)	52	25	14	3	3	0	1	79	7	1160
2019	Term	59	20	11	3	4	1	3	82	7	67
2019	Student	42	32	10	5	10	0	0	75	15	59
2018	Indeterminate (permanent)	49	25	15	6	3	0	2	76	9	1253
2018	Term	47	23	10	7	9	0	4	73	17	72
2018	Casual	27	49	12	0	0	0	12	86	0	18
2018	Student	55	23	17	2	2	0	0	79	4	47

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	41	23	5	4	0	67	9	1185
2020	Term	30	37	18	10	5	0	67	15	39
2020	Casual	40	22	21	4	8	4	65	13	26
2020	Student	23	59	9	9	0	0	82	9	22

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	30	36	17	7	0	40	24	1186
2020	Term	22	33	15	25	6	0	54	31	39
2020	Casual	31	27	38	3	0	0	58	3	26
2020	Student	23	50	27	0	0	0	73	0	22
2019	Indeterminate (permanent)	12	31	36	15	7	0	43	21	1167
2019	Term	21	36	26	15	1	1	57	17	67
2019	Student	29	44	20	5	2	0	73	7	59
2018	Indeterminate (permanent)	11	26	37	18	8	0	37	25	1257
2018	Term	14	39	27	16	4	0	53	20	72
2018	Casual	13	29	51	6	0	0	42	6	18
2018	Student	21	51	23	2	2	0	72	4	47

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	24	39	18	6	24	38	1182
2020	Term	10	25	21	36	8	43	36	39
2020	Casual	3	14	31	24	28	52	17	26
2020	Student	9	0	27	45	18	64	9	22
2019	Indeterminate (permanent)	11	24	39	19	7	26	35	1157
2019	Term	6	22	38	20	14	34	28	67
2019	Student	5	24	32	24	15	39	29	59
2018	Indeterminate (permanent)	14	22	38	18	8	26	36	1245
2018	Term	11	12	37	21	19	40	23	70
2018	Casual	11	18	38	22	10	33	29	18
2018	Student	2	13	35	30	20	50	15	46

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	40	11	5	3	2	0	81	8	1178
2020	Term	44	34	8	14	0	0	0	78	14	38
2020	Casual	51	19	19	3	0	7	0	75	4	26
2020	Student	64	27	9	0	0	0	0	91	0	22
2019	Indeterminate (permanent)	24	41	19	9	5	2	0	66	14	1165
2019	Term	34	36	10	11	3	5	1	75	15	67
2019	Student	20	42	20	10	5	2	0	64	16	59
2018	Indeterminate (permanent)	26	44	16	8	4	2	0	72	12	1255
2018	Term	25	46	19	9	0	1	0	71	9	72
2018	Casual	37	29	18	10	0	0	6	69	11	18
2018	Student	26	45	11	6	2	11	0	79	10	47

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	36	14	10	5	2	70	16	1173
2020	Term	45	21	18	10	6	0	66	16	39
2020	Casual	64	17	12	3	0	3	84	4	25
2020	Student	59	23	9	0	0	9	90	0	22

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	30	9	11	8	1	71	19	1183
2020	Term	42	17	26	2	13	0	59	16	39
2020	Casual	47	18	17	7	7	4	68	14	26
2020	Student	55	14	23	5	0	5	71	5	22

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	28	12	4	3	2	0	80	7	1177
2020	Term	47	23	22	0	3	5	0	74	3	39
2020	Casual	62	12	11	0	0	11	4	87	0	26
2020	Student	68	27	0	0	0	5	0	100	0	22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	35	16	10	7	1	0	66	17	1183
2020	Term	44	25	17	5	8	0	0	70	13	39
2020	Casual	54	17	8	11	3	7	0	77	15	26
2020	Student	55	41	5	0	0	0	0	95	0	22
2019	Indeterminate (permanent)	18	32	23	16	10	1	0	51	26	1168
2019	Term	36	33	16	5	6	3	1	72	12	67
2019	Student	24	36	24	8	7	2	0	60	16	59
2018	Indeterminate (permanent)	17	34	20	15	12	2	0	52	28	1258
2018	Term	21	42	21	8	7	1	0	64	15	72
2018	Casual	18	33	17	6	10	10	6	60	20	18
2018	Student	26	36	23	11	0	4	0	64	11	47

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	44	10	7	3	1	80	10	1183
2020	Term	43	41	5	8	3	0	84	11	39
2020	Casual	39	43	7	7	3	0	83	11	26
2020	Student	50	41	5	0	0	5	95	0	22

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	39	13	9	4	1	74	13	1182
2020	Term	43	38	5	11	3	0	81	14	39
2020	Casual	39	32	4	12	3	11	79	17	26
2020	Student	59	23	9	0	0	9	90	0	22

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	37	20	8	2	1	1	69	11	1176
2020	Term	43	21	17	10	6	0	3	66	17	39
2020	Casual	27	40	19	3	0	7	3	75	4	26
2020	Student	45	27	14	9	0	5	0	76	10	22

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	38	13	4	1	2	1	81	6	1180
2020	Term	53	34	5	6	3	0	0	87	9	39
2020	Casual	53	33	3	0	0	4	7	96	0	25
2020	Student	64	32	0	0	0	5	0	100	0	22

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	70	17	5	1	1	4	3	93	2	1181
2020	Term	67	17	2	0	6	5	3	91	6	39
2020	Casual	69	19	11	0	0	0	0	89	0	26
2020	Student	77	14	0	0	0	9	0	100	0	22

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	36	8	5	1	2	0	86	6	1172
2020	Term	53	27	10	8	3	0	0	80	11	39
2020	Casual	49	25	3	7	0	11	4	88	9	26
2020	Student	50	41	5	0	0	5	0	95	0	22

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	31	8	6	3	1	82	10	1173
2020	Term	49	31	10	5	3	2	82	8	38
2020	Casual	58	24	11	0	3	4	86	3	26
2020	Student	55	32	5	5	0	5	90	5	22

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	30	8	3	2	1	86	5	1177
2020	Term	60	22	13	2	3	0	82	5	39
2020	Casual	65	20	12	0	0	4	88	0	26
2020	Student	55	41	0	0	0	5	100	0	22

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	42	19	13	7	2	3	59	22	393

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	96	4	463

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	1176
2020	Term	12	88	39
2020	Casual	7	93	25
2020	Student	5	95	21

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	1178
2020	Term	3	97	39
2020	Casual	0	100	25
2020	Student	0	100	21
2019	Indeterminate (permanent)	18	82	1168
2019	Term	19	81	67
2019	Student	14	86	59

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	73	27	203
2019	Term	54	46	13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	38	6	7	4	0	0	84	10	147

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	30	6	5	1	2	2	87	7	1179
2020	Term	55	24	10	3	3	2	2	83	6	39
2020	Casual	77	7	5	7	0	4	0	88	7	25
2020	Student	59	32	5	0	0	5	0	95	0	22

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	51	17	0	62	38	1183
2020	Term	39	36	26	0	48	52	39
2020	Casual	22	48	15	16	69	31	26
2020	Student	36	45	14	5	56	44	22

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	33	67	372
2020	Term	47	53	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	22	17	19	22	2	4	37	44	373
2020	Term	20	32	13	14	14	8	0	56	30	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	14	15	26	35	2	2	21	64	373
2020	Term	7	45	13	6	29	0	0	53	35	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	21	15	8	7	1	7	67	17	1184
2020	Term	48	15	10	11	3	0	13	73	16	39
2020	Casual	43	11	11	4	3	4	23	75	11	26
2020	Student	36	14	9	0	5	9	27	79	7	22
2019	Indeterminate (permanent)	33	19	16	13	14	0	5	55	28	1159
2019	Term	49	13	11	11	7	0	9	68	20	67
2019	Student	47	15	5	5	7	5	15	77	16	55
2018	Indeterminate (permanent)	35	14	16	14	14	1	6	53	30	1251
2018	Term	32	10	18	18	6	0	15	50	29	72
2018	Casual	38	11	23	0	5	0	23	64	7	18
2018	Student	39	20	15	7	2	2	15	71	11	46

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 105. What is your current employee status?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack