2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 56 5 12 0 0 0 83 12 41
2020 EC-06 40 60 0 0 0 0 0 100 0 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 51 39 2 5 0 0 2 93 5 41
2020 EC-06 60 33 0 7 0 0 0 93 7 15
2017 EC 58 33 5 2 2 0 0 91 5 43
2017 EC-06 60 33 0 0 7 0 0 93 7 15
2014 EC 64 20 2 7 4 0 2 86 11 45
2014 EC-06 65 20 0 5 5 0 5 89 11 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 39 0 20 5 0 0 76 24 41
2020 EC-06 47 33 0 13 7 0 0 80 20 15
2019 EC 55 29 4 2 10 0 0 84 12 51
2019 EC-05 62 38 0 0 0 0 0 100 0 13
2019 EC-06 64 7 7 0 21 0 0 71 21 14
2017 EC 47 32 7 7 7 0 0 79 14 43
2017 EC-06 48 26 7 13 7 0 0 74 20 15
2014 EC 33 22 4 27 13 0 0 56 40 45
2014 EC-06 35 20 5 30 10 0 0 55 40 20

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 41 22 2 7 0 0 68 10 41
2020 EC-06 53 20 20 7 0 0 0 73 7 15
2019 EC 33 45 8 6 4 0 4 82 10 51
2019 EC-05 38 54 8 0 0 0 0 92 0 13
2019 EC-06 50 21 7 14 7 0 0 71 21 14
2018 EC 16 59 11 5 8 0 0 76 14 37
2018 EC-06 23 69 0 8 0 0 0 92 8 13
2017 EC 30 40 16 9 2 0 2 72 12 43
2017 EC-06 20 54 7 13 0 0 7 79 14 15
2014 EC 36 38 9 7 7 0 4 77 14 45
2014 EC-06 20 40 10 10 10 0 10 67 22 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 44 10 5 7 0 0 78 12 41
2020 EC-06 33 53 7 7 0 0 0 87 7 15
2019 EC 55 33 4 6 2 0 0 88 8 51
2019 EC-05 77 23 0 0 0 0 0 100 0 13
2019 EC-06 50 29 7 14 0 0 0 79 14 14
2017 EC 40 41 7 7 2 2 0 83 10 43
2017 EC-06 48 33 7 7 7 0 0 80 13 15
2014 EC 57 29 5 5 5 0 0 86 9 44
2014 EC-06 58 26 5 0 11 0 0 84 11 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 59 24 2 7 7 0 0 83 15 41
2020 EC-06 60 20 0 7 13 0 0 80 20 15
2019 EC 57 31 6 6 0 0 0 88 6 51
2019 EC-05 77 23 0 0 0 0 0 100 0 13
2019 EC-06 57 29 7 7 0 0 0 86 7 14
2018 EC 43 38 3 8 5 0 3 83 14 37
2018 EC-06 38 38 0 15 0 0 8 83 17 13
2017 EC 37 39 7 3 9 2 3 80 13 43
2017 EC-06 40 33 0 8 20 0 0 72 28 15
2014 EC 40 40 9 4 7 0 0 80 11 45
2014 EC-06 25 45 15 10 5 0 0 70 15 20

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 29 15 7 10 0 0 68 17 41
2020 EC-06 33 33 20 0 13 0 0 67 13 15
2019 EC 26 50 12 8 4 0 0 76 12 50
2019 EC-05 31 38 15 15 0 0 0 69 15 13
2019 EC-06 29 50 14 7 0 0 0 79 7 14
2018 EC 35 38 16 5 5 0 0 73 11 37
2018 EC-06 46 38 0 8 8 0 0 85 15 13
2017 EC 28 51 11 2 7 0 0 80 9 43
2017 EC-06 35 39 13 7 7 0 0 74 13 15
2014 EC 26 31 22 13 7 0 0 58 20 45
2014 EC-06 25 20 25 20 10 0 0 45 30 20

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 41 10 7 2 0 0 80 10 41
2020 EC-06 27 53 7 7 7 0 0 80 13 15
2019 EC 42 40 4 14 0 0 0 82 14 50
2019 EC-05 50 42 8 0 0 0 0 92 0 12
2019 EC-06 43 36 7 14 0 0 0 79 14 14
2018 EC 32 41 5 11 11 0 0 73 22 37
2018 EC-06 31 38 8 15 8 0 0 69 23 13
2017 EC 26 51 7 7 9 0 0 77 16 43
2017 EC-06 35 33 7 7 20 0 0 67 26 15
2014 EC 29 24 20 13 7 4 2 57 22 45
2014 EC-06 25 20 25 20 5 5 0 47 26 20

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 22 59 10 5 5 0 0 80 10 41
2020 EC-06 13 67 7 7 7 0 0 80 13 15
2019 EC 39 39 12 2 8 0 0 78 10 51
2019 EC-05 54 23 15 0 8 0 0 77 8 13
2019 EC-06 43 50 7 0 0 0 0 93 0 14
2018 EC 31 42 8 6 11 0 3 74 17 36
2018 EC-06 31 46 15 0 8 0 0 77 8 13
2017 EC 19 58 12 5 7 0 0 77 11 43
2017 EC-06 22 59 7 7 7 0 0 80 13 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 49 5 7 2 0 0 85 10 41
2020 EC-06 40 53 7 0 0 0 0 93 0 15
2019 EC 53 33 6 6 2 0 0 86 8 51
2019 EC-05 54 38 8 0 0 0 0 92 0 13
2019 EC-06 79 14 7 0 0 0 0 93 0 14
2018 EC 35 46 5 5 8 0 0 81 14 37
2018 EC-06 46 46 0 0 8 0 0 92 8 13
2017 EC 29 64 5 2 0 0 0 93 2 42
2017 EC-06 35 52 13 0 0 0 0 87 0 15
2014 EC 36 44 13 2 4 0 0 80 7 45
2014 EC-06 30 40 25 0 5 0 0 70 5 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 41 15 5 5 0 0 76 10 41
2020 EC-06 20 60 7 0 13 0 0 80 13 15
2019 EC 41 33 8 12 6 0 0 75 18 51
2019 EC-05 62 15 8 15 0 0 0 77 15 13
2019 EC-06 36 43 0 14 7 0 0 79 21 14
2018 EC 32 38 8 16 5 0 0 70 22 37
2018 EC-06 38 23 8 23 8 0 0 62 31 13
2017 EC 14 59 2 11 11 2 0 74 23 43
2017 EC-06 14 54 0 13 20 0 0 67 33 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 37 12 7 7 0 0 73 15 41
2020 EC-06 33 47 7 7 7 0 0 80 13 15
2019 EC 48 28 18 6 0 0 0 76 6 50
2019 EC-05 46 15 23 15 0 0 0 62 15 13
2019 EC-06 50 36 14 0 0 0 0 86 0 14
2018 EC 43 30 16 5 5 0 0 73 11 37
2018 EC-06 46 31 15 0 8 0 0 77 8 13
2017 EC 40 42 11 2 5 0 0 82 7 43
2017 EC-06 35 52 7 0 7 0 0 87 7 15
2014 EC 49 22 18 2 7 0 2 73 9 45
2014 EC-06 55 5 20 5 10 0 5 63 16 20

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 37 12 12 5 0 0 71 17 41
2020 EC-06 27 47 0 20 7 0 0 73 27 15
2019 EC 37 31 20 10 2 0 0 69 12 51
2019 EC-05 38 38 8 15 0 0 0 77 15 13
2019 EC-06 43 29 21 7 0 0 0 71 7 14
2018 EC 30 49 8 5 5 0 3 81 11 37
2018 EC-06 38 31 8 15 8 0 0 69 23 13
2017 EC 32 50 5 7 7 0 0 81 14 42
2017 EC-06 30 49 7 7 7 0 0 79 14 14
2014 EC 20 42 11 13 13 0 0 62 27 45
2014 EC-06 20 35 15 10 20 0 0 55 30 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 44 10 2 5 0 0 83 7 41
2020 EC-06 27 60 7 0 7 0 0 87 7 15
2019 EC 40 28 22 8 2 0 0 68 10 50
2019 EC-05 54 15 31 0 0 0 0 69 0 13
2019 EC-06 43 21 14 21 0 0 0 64 21 14
2018 EC 38 38 8 8 8 0 0 76 16 37
2018 EC-06 54 15 8 8 15 0 0 69 23 13
2017 EC 39 31 12 9 9 0 0 70 19 42
2017 EC-06 34 33 13 13 7 0 0 67 20 15
2014 EC 25 33 11 20 11 0 0 58 31 45
2014 EC-06 25 25 20 15 15 0 0 50 30 20

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 29 49 12 5 5 0 0 78 10 41
2020 EC-06 20 67 7 0 7 0 0 87 7 15
2019 EC 26 56 14 0 2 0 2 84 2 50
2019 EC-05 23 54 23 0 0 0 0 77 0 13
2019 EC-06 36 50 7 0 0 0 7 92 0 14
2018 EC 30 38 19 5 5 0 3 69 11 37
2018 EC-06 31 46 8 0 8 0 8 83 8 13
2017 EC 21 47 19 5 7 0 2 69 12 43
2017 EC-06 7 52 21 7 7 0 7 64 14 15
2014 EC 25 40 13 18 4 0 0 64 22 45
2014 EC-06 15 50 10 20 5 0 0 65 25 20

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 44 7 10 7 0 0 76 17 41
2020 EC-06 33 47 7 0 13 0 0 80 13 15
2019 EC 41 37 14 6 0 2 0 80 6 51
2019 EC-05 38 38 15 8 0 0 0 77 8 13
2019 EC-06 36 43 7 7 0 7 0 85 8 14
2018 EC 46 27 11 11 5 0 0 73 16 37
2018 EC-06 46 31 0 15 8 0 0 77 23 13
2017 EC 33 42 11 9 5 0 0 75 14 43
2017 EC-06 35 26 20 13 7 0 0 61 20 15
2014 EC 33 24 25 11 4 2 0 59 16 45
2014 EC-06 25 20 30 15 5 5 0 47 21 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 46 34 7 7 5 0 0 80 12 41
2020 EC-06 40 33 0 20 7 0 0 73 27 15
2019 EC 60 32 4 4 0 0 0 92 4 50
2019 EC-05 69 23 8 0 0 0 0 92 0 13
2019 EC-06 57 29 7 7 0 0 0 86 7 14
2018 EC 43 38 11 5 0 0 3 83 6 37
2018 EC-06 38 38 8 8 0 0 8 83 8 13
2017 EC 49 37 7 5 2 0 0 86 7 43
2017 EC-06 47 40 0 7 7 0 0 87 13 15
2014 EC 47 33 16 2 0 0 2 82 2 45
2014 EC-06 55 40 0 0 0 0 5 100 0 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 7 24 37 17 15 0 0 32 32 41
2020 EC-06 13 20 40 13 13 0 0 27 33 15
2019 EC 4 20 37 25 14 0 0 39 24 51
2019 EC-05 8 8 46 23 15 0 0 38 15 13
2019 EC-06 0 21 36 29 14 0 0 43 21 14
2018 EC 14 8 39 11 17 6 6 31 25 36
2018 EC-06 15 0 38 23 8 8 8 36 18 13
2017 EC 7 31 45 10 2 2 2 13 40 42
2017 EC-06 0 50 42 8 0 0 0 8 50 14
2014 EC 11 22 38 18 9 0 2 27 34 45
2014 EC-06 10 20 40 25 5 0 0 30 30 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 12 2 22 34 27 2 0 63 15 41
2020 EC-06 13 0 33 33 20 0 0 53 13 15
2019 EC 6 14 25 27 25 2 0 54 20 51
2019 EC-05 0 15 38 23 23 0 0 46 15 13
2019 EC-06 0 7 21 43 21 7 0 69 8 14
2018 EC 8 14 22 30 16 5 5 52 24 37
2018 EC-06 15 0 31 38 8 8 0 50 17 13
2017 EC 14 24 31 17 5 7 2 24 42 42
2017 EC-06 14 36 35 15 0 0 0 15 50 14
2014 EC 9 18 35 18 16 0 4 35 28 45
2014 EC-06 10 10 45 25 10 0 0 35 20 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 12 24 37 12 15 0 0 27 37 41
2020 EC-06 13 40 33 0 13 0 0 13 53 15
2019 EC 22 24 24 18 14 0 0 31 45 51
2019 EC-05 23 15 23 15 23 0 0 38 38 13
2019 EC-06 14 29 36 14 7 0 0 21 43 14
2018 EC 8 38 30 8 11 3 3 20 49 37
2018 EC-06 0 54 31 0 8 0 8 8 58 13
2017 EC 14 31 27 24 0 2 2 25 47 42
2017 EC-06 14 50 29 7 0 0 0 7 64 14
2014 EC 18 40 26 7 4 0 4 12 61 45
2014 EC-06 10 50 30 5 5 0 0 10 60 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 12 15 32 22 20 0 0 41 27 41
2020 EC-06 20 27 47 0 7 0 0 7 47 15
2019 EC 4 10 25 35 25 0 0 61 14 51
2019 EC-05 8 0 8 62 23 0 0 85 8 13
2019 EC-06 0 14 36 29 21 0 0 50 14 14
2018 EC 3 19 24 27 19 5 3 50 24 37
2018 EC-06 8 23 31 15 15 0 8 33 33 13
2017 EC 3 24 38 21 7 5 2 31 28 42
2017 EC-06 0 35 50 15 0 0 0 15 35 14
2014 EC 2 20 26 27 18 0 7 48 24 45
2014 EC-06 5 20 20 45 5 0 5 53 26 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 15 15 22 27 20 0 2 48 30 41
2020 EC-06 33 13 27 13 7 0 7 21 50 15
2019 EC 4 12 24 28 26 4 2 57 17 50
2019 EC-05 0 15 8 31 38 0 8 75 17 13
2019 EC-06 0 7 43 21 21 7 0 46 8 14
2018 EC 11 16 16 30 22 3 3 54 29 37
2018 EC-06 15 8 31 23 15 0 8 42 25 13
2017 EC 17 21 24 22 7 7 2 32 42 42
2017 EC-06 29 14 28 22 0 7 0 23 47 14
2014 EC 4 20 36 13 18 2 7 34 27 45
2014 EC-06 0 20 40 25 10 5 0 37 21 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 0 17 27 27 24 2 2 54 18 41
2020 EC-06 0 13 27 33 20 0 7 57 14 15
2019 EC 12 12 18 26 24 8 0 54 26 50
2019 EC-05 8 8 15 31 38 0 0 69 15 13
2019 EC-06 8 8 15 31 23 15 0 64 18 13
2018 EC 11 24 24 22 14 3 3 37 37 37
2018 EC-06 8 15 31 31 8 0 8 42 25 13
2017 EC 23 26 36 5 3 5 2 8 53 42
2017 EC-06 21 28 43 8 0 0 0 8 49 14
2014 EC 7 16 36 21 14 0 7 37 24 44
2014 EC-06 0 25 30 40 0 0 5 42 26 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 12 15 32 27 15 0 0 41 27 41
2020 EC-06 13 33 27 13 13 0 0 27 47 15
2019 EC 18 16 24 24 18 2 0 42 34 51
2019 EC-05 8 8 38 23 23 0 0 46 15 13
2019 EC-06 14 21 21 21 14 7 0 38 38 14
2018 EC 14 14 35 16 16 3 3 34 29 37
2018 EC-06 8 8 46 23 8 0 8 33 17 13
2017 EC 7 28 29 20 2 7 7 26 41 42
2017 EC-06 7 26 34 14 0 7 13 17 40 15
2014 EC 18 22 33 11 9 2 4 22 43 45
2014 EC-06 20 20 30 15 10 5 0 26 42 20

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 2 24 44 22 7 0 0 29 27 41
2020 EC-06 0 33 47 7 13 0 0 20 33 15
2019 EC 18 22 32 22 6 0 0 28 40 50
2019 EC-05 31 8 31 23 8 0 0 31 38 13
2019 EC-06 15 23 15 38 8 0 0 46 38 13
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 24 37 15 7 5 5 7 69 14 41
2020 EC-06 20 47 20 0 13 0 0 67 13 15
2019 EC 39 33 14 2 8 4 0 76 10 51
2019 EC-05 46 23 15 8 8 0 0 69 15 13
2019 EC-06 29 43 14 0 14 0 0 71 14 14
2018 EC 22 30 14 11 14 8 3 58 27 37
2018 EC-06 23 23 8 23 23 0 0 46 46 13
2017 EC 24 36 14 5 14 7 0 65 20 42
2017 EC-06 28 33 13 7 20 0 0 61 26 15
2014 EC 22 25 18 20 11 2 2 49 33 45
2014 EC-06 15 30 15 25 5 5 5 50 33 20

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 49 34 5 7 5 0 0 83 12 41
2020 EC-06 27 47 13 7 7 0 0 73 13 15
2019 EC 49 35 4 8 4 0 0 84 12 51
2019 EC-05 62 31 8 0 0 0 0 92 0 13
2019 EC-06 43 43 0 7 7 0 0 86 14 14
2018 EC 38 32 3 24 3 0 0 70 27 37
2018 EC-06 23 23 0 46 8 0 0 46 54 13
2017 EC 40 26 7 14 11 2 0 67 26 43
2017 EC-06 48 13 7 13 20 0 0 61 33 15
2014 EC 38 20 13 18 11 0 0 58 29 45
2014 EC-06 30 20 15 20 15 0 0 50 35 20

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 49 37 10 2 2 0 0 85 5 41
2020 EC-06 40 47 0 7 7 0 0 87 13 15
2019 EC 59 35 4 2 0 0 0 94 2 51
2019 EC-05 69 31 0 0 0 0 0 100 0 13
2019 EC-06 50 36 7 7 0 0 0 86 7 14
2018 EC 41 38 5 16 0 0 0 78 16 37
2018 EC-06 31 46 0 23 0 0 0 77 23 13
2017 EC 30 53 11 0 2 2 0 86 2 43
2017 EC-06 28 46 20 0 7 0 0 74 7 15
2014 EC 38 40 4 9 7 2 0 79 16 45
2014 EC-06 20 50 10 10 5 5 0 74 16 20

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 51 32 12 2 2 0 0 83 5 41
2020 EC-06 47 40 7 0 7 0 0 87 7 15
2019 EC 45 35 10 8 0 2 0 82 8 51
2019 EC-05 54 31 8 8 0 0 0 85 8 13
2019 EC-06 36 50 7 7 0 0 0 86 7 14
2018 EC 49 30 14 3 5 0 0 78 8 37
2018 EC-06 46 23 15 8 8 0 0 69 15 13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 29 12 7 5 2 5 74 13 41
2020 EC-06 27 47 7 7 7 7 0 79 14 15
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 61 29 7 0 2 0 0 90 2 41
2020 EC-06 67 27 0 0 7 0 0 93 7 15
2019 EC 55 33 2 4 6 0 0 88 10 51
2019 EC-05 62 31 0 8 0 0 0 92 8 13
2019 EC-06 57 36 7 0 0 0 0 93 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 51 37 5 2 2 0 2 90 5 41
2020 EC-06 47 40 0 0 7 0 7 93 7 15
2019 EC 47 33 6 10 4 0 0 80 14 51
2019 EC-05 62 31 8 0 0 0 0 92 0 13
2019 EC-06 50 36 7 7 0 0 0 86 7 14
2018 EC 46 32 0 14 8 0 0 78 22 37
2018 EC-06 38 23 0 31 8 0 0 62 38 13
2017 EC 38 39 0 11 7 5 0 81 19 43
2017 EC-06 35 26 0 26 13 0 0 61 39 15
2014 EC 31 31 9 20 9 0 0 62 29 45
2014 EC-06 25 35 15 20 5 0 0 60 25 20

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 61 27 7 0 5 0 0 88 5 41
2020 EC-06 53 27 7 0 13 0 0 80 13 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 54 32 10 2 2 0 0 85 5 41
2020 EC-06 47 33 7 7 7 0 0 80 13 15
2019 EC 44 34 10 10 2 0 0 78 12 50
2019 EC-05 54 31 8 8 0 0 0 85 8 13
2019 EC-06 29 57 0 14 0 0 0 86 14 14
2018 EC 46 35 8 5 5 0 0 81 11 37
2018 EC-06 31 38 8 15 8 0 0 69 23 13
2017 EC 47 35 7 7 5 0 0 82 11 43
2017 EC-06 41 26 13 7 13 0 0 67 20 15
2014 EC 33 27 16 11 13 0 0 60 25 45
2014 EC-06 30 30 25 15 0 0 0 60 15 20

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 44 56 41
2020 EC-06 47 53 15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 59 20 5 7 0 2 7 86 8 41
2020 EC-06 53 13 13 13 0 0 7 71 14 15

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 54 41 0 2 2 0 0 95 5 41
2020 EC-06 60 33 0 0 7 0 0 93 7 15
2019 EC 53 25 6 16 0 0 0 78 16 51
2019 EC-05 69 31 0 0 0 0 0 100 0 13
2019 EC-06 50 29 7 14 0 0 0 79 14 14
2018 EC 43 35 0 14 8 0 0 78 22 37
2018 EC-06 31 31 0 23 15 0 0 62 38 13
2017 EC 54 23 0 11 9 2 0 79 21 43
2017 EC-06 41 20 0 20 20 0 0 61 39 15
2014 EC 31 27 11 20 11 0 0 58 31 45
2014 EC-06 25 30 20 20 5 0 0 55 25 20
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 46 29 10 7 2 5 0 79 10 41
2020 EC-06 33 47 7 7 0 7 0 86 7 15
2019 EC 37 33 20 4 4 2 0 72 8 51
2019 EC-05 31 38 23 0 8 0 0 69 8 13
2019 EC-06 21 43 29 7 0 0 0 64 7 14
2018 EC 38 32 19 0 3 8 0 76 3 37
2018 EC-06 46 46 0 0 8 0 0 92 8 13
2017 EC 23 37 12 7 7 14 0 70 16 43
2017 EC-06 27 39 15 7 7 7 0 71 14 15
2014 EC 33 24 16 7 2 18 0 70 11 45
2014 EC-06 25 30 20 0 5 20 0 69 6 20

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 37 12 2 7 2 0 78 10 41
2020 EC-06 27 47 13 7 0 7 0 79 7 15
2019 EC 27 49 12 4 6 2 0 78 10 51
2019 EC-05 23 62 8 8 0 0 0 85 8 13
2019 EC-06 21 57 7 7 7 0 0 79 14 14
2018 EC 41 30 19 3 5 3 0 72 8 37
2018 EC-06 46 38 8 0 8 0 0 85 8 13
2017 EC 26 47 9 7 5 7 0 78 12 43
2017 EC-06 26 54 0 13 0 7 0 86 14 15
2014 EC 38 17 18 16 9 2 0 57 25 45
2014 EC-06 25 30 25 15 5 0 0 55 20 20

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 22 10 17 7 5 0 64 26 41
2020 EC-06 27 20 13 33 0 7 0 50 36 15
2019 EC 24 43 10 12 8 4 0 69 20 51
2019 EC-05 23 38 15 15 8 0 0 62 23 13
2019 EC-06 21 36 14 29 0 0 0 57 29 14
2018 EC 32 30 19 11 5 3 0 64 17 37
2018 EC-06 38 38 15 0 8 0 0 77 8 13
2017 EC 14 45 9 18 7 7 0 63 27 43
2017 EC-06 20 48 7 13 7 7 0 72 21 15
2014 EC 22 22 16 25 11 4 0 46 37 45
2014 EC-06 15 20 20 35 5 5 0 37 42 20

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 34 12 10 7 0 0 71 17 41
2020 EC-06 27 47 7 20 0 0 0 73 20 15
2019 EC 18 39 24 6 12 2 0 58 18 51
2019 EC-05 23 38 23 0 15 0 0 62 15 13
2019 EC-06 14 36 29 14 7 0 0 50 21 14
2018 EC 14 41 16 16 5 8 0 59 24 37
2018 EC-06 23 31 15 15 8 8 0 58 25 13
2017 EC 22 41 9 16 9 2 0 65 26 43
2017 EC-06 22 46 0 26 7 0 0 67 33 15
2014 EC 22 29 13 22 11 2 0 52 34 45
2014 EC-06 15 25 20 30 10 0 0 40 40 20

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 78 17 0 5 0 0 0 95 5 41
2020 EC-06 87 7 0 7 0 0 0 93 7 15
2019 EC 78 18 2 2 0 0 0 96 2 51
2019 EC-05 69 23 0 8 0 0 0 92 8 13
2019 EC-06 100 0 0 0 0 0 0 100 0 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 29 49 7 12 2 0 0 78 15 41
2020 EC-06 33 53 0 13 0 0 0 87 13 15
2019 EC 33 41 12 6 6 2 0 76 12 51
2019 EC-05 46 23 23 0 8 0 0 69 8 13
2019 EC-06 43 43 0 14 0 0 0 86 14 14
2018 EC 32 49 8 3 8 0 0 81 11 37
2018 EC-06 31 54 8 0 8 0 0 85 8 13
2017 EC 23 44 9 14 7 2 0 69 21 43
2017 EC-06 20 60 7 7 7 0 0 80 13 15
2014 EC 29 40 16 11 4 0 0 69 16 45
2014 EC-06 25 45 15 10 5 0 0 70 15 20

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 20 39 20 12 7 2 0 60 20 41
2020 EC-06 20 20 33 13 7 7 0 43 21 15
2019 EC 16 39 27 10 4 4 0 57 14 51
2019 EC-05 15 38 38 8 0 0 0 54 8 13
2019 EC-06 21 29 29 21 0 0 0 50 21 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 46 37 5 7 5 0 0 83 12 41
2020 EC-06 40 47 7 0 7 0 0 87 7 15
2019 EC 33 41 16 10 0 0 0 75 10 51
2019 EC-05 54 23 23 0 0 0 0 77 0 13
2019 EC-06 36 50 7 7 0 0 0 86 7 14
2018 EC 32 24 19 14 0 5 5 64 15 37
2018 EC-06 31 38 0 15 0 0 15 82 18 13
2017 EC 26 31 27 7 5 5 0 59 12 43
2017 EC-06 28 33 26 0 7 7 0 65 7 15
2014 EC 36 33 11 11 7 0 2 71 18 45
2014 EC-06 30 35 10 15 5 0 5 68 21 20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 44 10 5 2 2 0 83 8 41
2020 EC-06 40 40 7 0 7 7 0 86 7 15
2019 EC 33 37 20 6 2 2 0 72 8 51
2019 EC-05 38 23 31 8 0 0 0 62 8 13
2019 EC-06 36 29 29 0 0 7 0 69 0 14
2018 EC 38 46 14 0 0 0 3 86 0 37
2018 EC-06 38 46 8 0 0 0 8 92 0 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 29 20 7 15 2 0 58 23 41
2020 EC-06 13 40 27 7 13 0 0 53 20 15
2019 EC 20 22 18 16 6 16 4 51 27 51
2019 EC-05 38 8 23 15 8 8 0 50 25 13
2019 EC-06 21 14 21 7 14 14 7 45 27 14
2018 EC 22 22 16 16 5 14 5 53 27 37
2018 EC-06 15 31 8 23 8 8 8 55 36 13
2017 EC 7 35 14 20 16 7 0 46 40 43
2017 EC-06 7 34 0 20 33 7 0 44 56 15
2014 EC 16 25 24 16 16 4 0 42 33 45
2014 EC-06 10 15 25 25 20 5 0 26 47 20

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 41 12 10 5 0 0 73 15 41
2020 EC-06 7 60 20 7 7 0 0 67 13 15
2019 EC 27 27 20 16 8 2 0 56 24 51
2019 EC-05 54 15 23 0 0 8 0 75 0 13
2019 EC-06 29 29 29 7 7 0 0 57 14 14
2018 EC 22 38 16 14 5 5 0 63 20 37
2018 EC-06 15 38 8 23 8 8 0 58 33 13
2017 EC 26 30 14 16 7 7 0 60 24 43
2017 EC-06 20 20 21 20 13 7 0 43 35 15
2014 EC 27 24 20 13 16 0 0 51 29 45
2014 EC-06 20 15 30 20 15 0 0 35 35 20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 20 10 10 20 2 2 59 31 41
2020 EC-06 20 27 7 13 27 0 7 50 43 15
2019 EC 22 25 18 14 20 0 2 48 34 51
2019 EC-05 38 31 23 0 8 0 0 69 8 13
2019 EC-06 7 21 14 21 36 0 0 29 57 14
2018 EC 16 22 16 24 16 5 0 40 43 37
2018 EC-06 15 15 15 31 23 0 0 31 54 13
2017 EC 7 19 12 25 32 2 2 27 60 43
2017 EC-06 0 14 7 26 47 0 7 15 78 15
2014 EC 16 7 22 25 27 2 2 23 54 45
2014 EC-06 10 5 10 35 35 0 5 16 74 20

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 49 12 17 5 10 0 7 66 16 41
2020 EC-06 33 13 7 0 27 0 20 58 33 15
2019 EC 57 22 8 4 4 2 4 83 8 51
2019 EC-05 69 31 0 0 0 0 0 100 0 13
2019 EC-06 50 7 14 14 14 0 0 57 29 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 46 24 5 12 5 0 7 76 18 41
2020 EC-06 53 13 7 7 7 0 13 77 15 15
2019 EC 61 22 10 2 4 0 2 84 6 51
2019 EC-05 85 15 0 0 0 0 0 100 0 13
2019 EC-06 64 29 7 0 0 0 0 93 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 78 7 2 2 5 0 5 90 8 41
2020 EC-06 80 0 0 0 7 0 13 92 8 15
2019 EC 74 6 6 4 4 4 2 85 9 50
2019 EC-05 85 8 0 0 0 8 0 100 0 13
2019 EC-06 50 14 7 14 7 7 0 69 23 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 73 15 2 0 2 0 7 95 3 41
2020 EC-06 73 7 0 0 7 0 13 92 8 15
2019 EC 80 10 0 0 2 0 8 98 2 50
2019 EC-05 77 15 0 0 0 0 8 100 0 13
2019 EC-06 86 14 0 0 0 0 0 100 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 29 51 7 7 5 0 0 80 12 41
2020 EC-06 13 73 0 7 7 0 0 87 13 15
2019 EC 18 54 16 4 6 2 0 73 10 50
2019 EC-05 17 42 25 8 8 0 0 58 17 12
2019 EC-06 21 57 21 0 0 0 0 79 0 14
2018 EC 35 43 5 5 5 5 0 83 11 37
2018 EC-06 31 46 0 8 15 0 0 77 23 13
2017 EC 29 32 21 7 7 5 0 64 14 43
2017 EC-06 28 40 13 7 13 0 0 67 20 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 50 35 5 3 8 0 0 85 10 40
2020 EC-06 47 40 7 0 7 0 0 87 7 15
2019 EC 38 36 16 8 2 0 0 74 10 50
2019 EC-05 46 31 23 0 0 0 0 77 0 13
2019 EC-06 29 43 21 7 0 0 0 71 7 14
2018 EC 54 32 5 8 0 0 0 86 8 37
2018 EC-06 62 23 0 15 0 0 0 85 15 13
2017 EC 43 39 5 5 7 2 0 84 12 43
2017 EC-06 41 33 7 7 13 0 0 74 20 15
2014 EC 42 24 18 11 2 2 0 68 14 45
2014 EC-06 40 25 25 10 0 0 0 65 10 20

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 49 39 5 2 2 2 0 90 5 41
2020 EC-06 40 53 0 0 7 0 0 93 7 15
2019 EC 47 33 12 2 2 4 0 84 4 51
2019 EC-05 46 31 23 0 0 0 0 77 0 13
2019 EC-06 43 36 14 7 0 0 0 79 7 14
2018 EC 49 30 14 3 3 3 0 81 6 37
2018 EC-06 54 31 0 8 8 0 0 85 15 13
2017 EC 35 37 11 0 11 5 0 76 12 43
2017 EC-06 41 33 0 0 26 0 0 74 26 15
2014 EC 42 29 13 7 2 7 0 76 10 45
2014 EC-06 35 30 20 15 0 0 0 65 15 20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 41 7 0 5 5 2 87 5 41
2020 EC-06 40 47 0 0 7 7 0 93 7 15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 27 7 15 7 2 5 68 24 41
2020 EC-06 33 20 13 27 7 0 0 53 33 15

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 54 32 10 2 2 0 0 85 5 41
2020 EC-06 47 47 0 0 7 0 0 93 7 15
2019 EC 53 31 6 6 2 2 0 86 8 51
2019 EC-05 46 31 23 0 0 0 0 77 0 13
2019 EC-06 50 43 0 7 0 0 0 93 7 14
2018 EC 46 43 8 0 3 0 0 89 3 37
2018 EC-06 46 46 0 0 8 0 0 92 8 13
2017 EC 35 42 14 0 9 0 0 77 9 43
2017 EC-06 27 34 20 0 20 0 0 61 20 15
2014 EC 47 29 16 2 7 0 0 75 9 45
2014 EC-06 35 35 20 5 5 0 0 70 10 20

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 41 34 5 7 7 5 0 79 15 41
2020 EC-06 33 33 7 7 7 13 0 77 15 15
2019 EC 35 35 14 14 2 0 0 71 16 51
2019 EC-05 23 54 15 8 0 0 0 77 8 13
2019 EC-06 36 29 21 14 0 0 0 64 14 14
2018 EC 35 30 14 19 3 0 0 65 22 37
2018 EC-06 31 31 8 23 8 0 0 62 31 13
2017 EC 29 26 23 7 14 2 0 56 21 43
2017 EC-06 28 13 26 7 26 0 0 41 33 15
2014 EC 20 38 9 22 11 0 0 58 33 45
2014 EC-06 15 30 10 35 10 0 0 45 45 20

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 41 39 7 10 2 0 0 80 12 41
2020 EC-06 27 53 7 13 0 0 0 80 13 15
2019 EC 35 41 12 4 8 0 0 76 12 51
2019 EC-05 23 62 8 8 0 0 0 85 8 13
2019 EC-06 36 36 21 0 7 0 0 71 7 14
2018 EC 41 27 11 19 3 0 0 68 22 37
2018 EC-06 38 23 8 23 8 0 0 62 31 13
2017 EC 26 42 16 5 11 0 0 68 16 43
2017 EC-06 28 13 26 13 20 0 0 41 33 15
2014 EC 25 33 13 20 9 0 0 58 29 45
2014 EC-06 15 30 20 25 10 0 0 45 35 20

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 32 12 15 10 5 0 62 26 41
2020 EC-06 27 27 20 13 7 7 0 57 21 15
2019 EC 29 16 20 6 27 2 0 46 34 51
2019 EC-05 31 15 31 0 23 0 0 46 23 13
2019 EC-06 29 21 0 7 36 7 0 54 46 14
2018 EC 19 27 14 22 16 3 0 47 39 37
2018 EC-06 38 8 8 15 31 0 0 46 46 13
2017 EC 15 32 5 16 27 2 2 50 46 43
2017 EC-06 15 20 0 26 33 0 7 37 63 15
2014 EC 22 16 9 22 29 2 0 39 52 45
2014 EC-06 20 10 10 25 35 0 0 30 60 20
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EC 37 34 29 41
2020 EC-06 40 33 27 15
2019 EC 55 25 20 51
2019 EC-05 54 15 31 13
2019 EC-06 50 43 7 14
2018 EC 38 30 32 37
2018 EC-06 54 38 8 13
2017 EC 53 21 26 43
2017 EC-06 54 20 26 15
2014 EC 62 11 26 45
2014 EC-06 65 10 25 20

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EC 13 7 80 0 0 0 15
2019 EC 4 18 68 4 4 4 28
2018 EC 0 0 86 0 0 14 14
2017 EC 9 4 83 0 0 4 23
2014 EC 11 4 71 11 9999 4 28
2014 EC-06 8 0 77 15 9999 0 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 16 84 37

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 17 20 17 7 2 34 2 58 15 41
2020 EC-06 13 20 27 0 7 33 0 50 10 15
2019 EC 12 18 20 2 0 37 12 58 4 51
2019 EC-05 15 15 38 0 0 31 0 44 0 13
2019 EC-06 21 7 14 7 0 36 14 57 14 14
2018 EC 14 22 14 11 5 27 8 54 25 37
2018 EC-06 8 23 8 23 8 23 8 44 44 13
2017 EC 12 19 7 19 11 30 2 45 45 43
2017 EC-06 7 20 13 34 13 14 0 30 55 15
2014 EC 18 13 15 13 9 27 4 45 32 45
2014 EC-06 15 5 20 10 5 40 5 36 27 20

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 34 10 7 2 12 0 78 11 41
2020 EC-06 33 27 13 7 7 13 0 69 15 15
2019 EC 33 43 12 2 2 8 0 83 4 51
2019 EC-05 46 38 15 0 0 0 0 85 0 13
2019 EC-06 29 50 14 7 0 0 0 79 7 14
2018 EC 32 38 5 8 3 11 3 81 13 37
2018 EC-06 31 38 0 15 8 8 0 75 25 13
2017 EC 26 30 12 5 11 16 0 67 19 43
2017 EC-06 20 33 21 7 13 7 0 57 21 15
2014 EC 25 26 11 13 9 16 0 60 26 45
2014 EC-06 20 25 10 20 5 20 0 56 31 20
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 12 88 50

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 20 24 12 5 5 32 2 67 15 41
2020 EC-06 20 13 27 0 13 27 0 45 18 15
2019 EC 10 22 16 2 2 37 12 62 8 51
2019 EC-05 15 31 31 0 0 23 0 60 0 13
2019 EC-06 7 7 14 7 7 36 21 33 33 14
2018 EC 16 14 16 3 5 38 8 55 15 37
2018 EC-06 15 15 8 8 8 31 15 57 29 13
2017 EC 14 16 20 5 7 38 0 49 18 43
2017 EC-06 13 26 13 7 13 28 0 55 27 15
2014 EC 20 9 18 4 11 29 9 46 25 45
2014 EC-06 10 10 20 0 5 45 10 44 11 20

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 39 10 0 5 12 0 83 6 41
2020 EC-06 33 33 7 0 13 13 0 77 15 15
2019 EC 35 37 14 0 4 10 0 80 4 51
2019 EC-05 38 31 31 0 0 0 0 69 0 13
2019 EC-06 29 43 14 0 7 7 0 77 8 14
2018 EC 43 27 5 3 5 16 0 84 10 37
2018 EC-06 46 23 0 8 8 15 0 82 18 13
2017 EC 26 35 11 2 5 21 0 77 9 43
2017 EC-06 28 46 7 7 7 7 0 79 14 15
2014 EC 27 22 20 2 11 18 0 59 16 45
2014 EC-06 15 30 30 0 5 20 0 56 6 20
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 41 20 22 5 12 0 0 61 17 41
2020 EC-06 47 0 20 7 27 0 0 47 33 15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 20 44 22 10 2 0 2 65 13 41
2020 EC-06 13 33 27 13 7 0 7 50 21 15
2019 EC 31 20 16 18 14 0 2 52 32 51
2019 EC-05 31 15 23 15 15 0 0 46 31 13
2019 EC-06 29 21 0 21 21 0 7 54 46 14
2018 EC 19 24 16 19 19 0 3 44 39 37
2018 EC-06 15 15 15 15 38 0 0 31 54 13
2017 EC 25 26 12 16 19 2 0 52 36 43
2017 EC-06 20 40 15 13 13 0 0 59 26 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 15 46 15 12 12 0 0 61 24 41
2020 EC-06 13 33 27 7 20 0 0 47 27 15
2019 EC 35 37 16 4 8 0 0 73 12 51
2019 EC-05 54 31 8 0 8 0 0 85 8 13
2019 EC-06 29 36 21 0 14 0 0 64 14 14
2018 EC 27 27 24 16 3 0 3 56 19 37
2018 EC-06 23 38 8 23 8 0 0 62 31 13
2017 EC 20 30 18 19 7 5 0 53 27 43
2017 EC-06 13 33 13 13 21 7 0 50 36 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 25 28 25 10 13 0 0 53 23 40
2020 EC-06 7 20 47 7 20 0 0 27 27 15
2019 EC 37 39 6 12 6 0 0 76 18 51
2019 EC-05 46 38 0 0 15 0 0 85 15 13
2019 EC-06 29 43 0 29 0 0 0 71 29 14
2018 EC 27 19 27 16 5 0 5 49 23 37
2018 EC-06 23 15 23 15 15 0 8 42 33 13
2017 EC 18 28 30 12 7 2 2 49 19 43
2017 EC-06 13 33 34 13 7 0 0 46 20 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 28 23 20 8 13 8 3 56 22 40
2020 EC-06 13 20 20 13 20 7 7 38 38 15
2019 EC 46 34 6 8 4 0 2 82 12 50
2019 EC-05 50 33 0 8 8 0 0 83 17 12
2019 EC-06 50 29 0 21 0 0 0 79 21 14
2018 EC 32 22 16 19 5 0 5 57 26 37
2018 EC-06 23 38 15 8 8 0 8 67 17 13
2017 EC 20 19 33 7 12 5 5 43 21 43
2017 EC-06 13 27 33 7 15 0 7 43 23 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 32 12 7 7 0 5 72 15 41
2020 EC-06 27 27 13 7 13 0 13 62 23 15
2019 EC 71 16 8 6 0 0 0 86 6 51
2019 EC-05 69 15 8 8 0 0 0 85 8 13
2019 EC-06 71 7 7 14 0 0 0 79 14 14
2018 EC 51 16 16 3 3 0 11 76 6 37
2018 EC-06 38 15 15 0 8 0 23 70 10 13
2017 EC 42 42 2 2 2 2 7 92 5 43
2017 EC-06 26 48 7 0 7 0 13 85 7 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 22 24 22 12 20 0 0 46 32 41
2020 EC-06 20 20 33 0 27 0 0 40 27 15
2019 EC 55 12 16 12 6 0 0 67 18 51
2019 EC-05 54 23 15 8 0 0 0 77 8 13
2019 EC-06 50 0 21 14 14 0 0 50 29 14
2018 EC 30 22 19 19 5 0 5 54 26 37
2018 EC-06 23 8 15 31 15 0 8 33 50 13
2017 EC 21 28 20 18 10 2 0 51 28 43
2017 EC-06 7 33 13 26 21 0 0 40 47 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 22 12 17 12 0 5 56 31 41
2020 EC-06 27 13 7 7 33 0 13 46 46 15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 32 22 5 2 0 2 70 8 41
2020 EC-06 33 40 13 0 7 0 7 79 7 15
2019 EC 31 37 20 8 4 0 0 69 12 51
2019 EC-05 15 54 23 8 0 0 0 69 8 13
2019 EC-06 36 29 14 14 7 0 0 64 21 14
2018 EC 22 36 31 6 6 0 0 58 11 36
2018 EC-06 17 33 33 8 8 0 0 50 17 12
2017 EC 21 36 18 16 5 2 2 59 21 43
2017 EC-06 21 27 20 26 7 0 0 48 33 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 39 17 12 5 0 0 66 17 41
2020 EC-06 20 47 13 13 7 0 0 67 20 15
2019 EC 24 38 26 6 6 0 0 62 12 50
2019 EC-05 31 38 23 0 8 0 0 69 8 13
2019 EC-06 21 43 21 14 0 0 0 64 14 14
2018 EC 19 39 19 11 8 0 3 60 20 36
2018 EC-06 15 31 31 15 0 0 8 50 17 13
2017 EC 9 33 31 14 9 2 2 44 24 43
2017 EC-06 0 27 47 20 7 0 0 27 26 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 34 15 10 10 0 0 66 20 41
2020 EC-06 20 47 7 20 7 0 0 67 27 15
2019 EC 27 33 18 16 6 0 0 61 22 51
2019 EC-05 38 23 31 0 8 0 0 62 8 13
2019 EC-06 21 36 14 29 0 0 0 57 29 14
2018 EC 19 46 14 8 14 0 0 65 22 37
2018 EC-06 8 54 15 8 15 0 0 62 23 13
2017 EC 16 35 16 16 11 2 2 54 29 43
2017 EC-06 7 28 26 26 7 0 7 37 35 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 51 24 10 2 7 0 5 79 10 41
2020 EC-06 47 20 7 7 7 0 13 77 15 15
2019 EC 49 29 10 6 6 0 0 78 12 51
2019 EC-05 54 15 23 8 0 0 0 69 8 13
2019 EC-06 43 43 7 7 0 0 0 86 7 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 20 29 5 5 2 2 59 10 41
2020 EC-06 33 20 27 0 7 7 7 62 8 15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 29 12 12 5 0 2 70 18 41
2020 EC-06 47 27 0 13 7 0 7 79 21 15
2019 EC 53 29 14 0 2 0 2 84 2 51
2019 EC-05 54 31 15 0 0 0 0 85 0 13
2019 EC-06 50 29 14 0 0 0 7 85 0 14
2018 EC 41 35 14 5 0 0 5 80 6 37
2018 EC-06 23 38 23 0 0 0 15 73 0 13
2017 EC 28 35 25 2 7 2 0 65 9 43
2017 EC-06 21 27 39 7 7 0 0 48 13 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 51 20 10 5 15 0 0 71 20 41
2020 EC-06 60 7 20 0 13 0 0 67 13 15
2019 EC 59 14 10 6 12 0 0 73 18 51
2019 EC-05 46 31 8 15 0 0 0 77 15 13
2019 EC-06 57 7 7 0 29 0 0 64 29 14
2018 EC 58 17 6 11 8 0 0 75 19 36
2018 EC-06 46 15 8 15 15 0 0 62 31 13
2017 EC 40 23 21 9 7 0 0 63 16 43
2017 EC-06 41 33 0 13 13 0 0 74 26 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 22 24 10 10 0 0 56 20 41
2020 EC-06 47 20 7 13 13 0 0 67 27 15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 71 10 15 5 0 0 0 80 5 41
2020 EC-06 73 13 13 0 0 0 0 87 0 15
2019 EC 75 6 6 2 2 0 10 89 4 51
2019 EC-05 77 15 8 0 0 0 0 92 0 13
2019 EC-06 79 0 7 0 7 0 7 85 8 14
2018 EC 62 5 11 3 5 0 14 78 9 37
2018 EC-06 46 8 15 0 0 0 31 78 0 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 76 10 5 2 5 0 2 88 8 41
2020 EC-06 73 7 7 7 7 0 0 80 13 15
2019 EC 71 10 8 8 0 0 4 84 8 51
2019 EC-05 69 23 0 8 0 0 0 92 8 13
2019 EC-06 57 0 21 7 0 0 14 67 8 14
2018 EC 57 22 5 8 5 0 3 81 14 37
2018 EC-06 38 15 8 15 15 0 8 58 33 13
2017 EC 51 23 2 12 7 2 2 78 20 43
2017 EC-06 46 13 7 21 13 0 0 59 34 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 76 12 5 2 2 0 2 90 5 41
2020 EC-06 87 0 7 0 7 0 0 87 7 15
2019 EC 67 27 2 2 0 0 2 96 2 49
2019 EC-05 83 8 8 0 0 0 0 92 0 12
2019 EC-06 57 36 0 7 0 0 0 93 7 14
2018 EC 67 19 8 3 3 0 0 86 6 36
2018 EC-06 62 15 15 0 8 0 0 77 8 13
2017 EC 55 21 5 7 8 2 2 80 15 42
2017 EC-06 57 14 7 14 9 0 0 71 23 14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 66 15 10 5 2 0 2 83 8 41
2020 EC-06 67 20 7 0 7 0 0 87 7 15
2019 EC 52 24 8 14 0 0 2 78 14 50
2019 EC-05 62 23 8 8 0 0 0 85 8 13
2019 EC-06 36 36 7 21 0 0 0 71 21 14
2018 EC 41 30 8 14 8 0 0 70 22 37
2018 EC-06 23 23 15 15 23 0 0 46 38 13
2017 EC 54 16 5 9 11 2 2 74 21 43
2017 EC-06 48 20 7 13 13 0 0 67 26 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 56 10 5 5 0 0 24 87 6 41
2020 EC-06 40 20 7 0 0 0 33 90 0 15
2019 EC 57 16 2 4 0 0 22 93 5 51
2019 EC-05 77 15 8 0 0 0 0 92 0 13
2019 EC-06 36 21 0 7 0 0 36 89 11 14
2018 EC 49 14 5 0 3 0 30 88 4 37
2018 EC-06 38 0 8 0 8 0 46 71 14 13
2017 EC 54 10 5 0 0 2 30 93 0 43
2017 EC-06 61 0 7 0 0 0 33 90 0 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 83 12 0 0 0 0 5 100 0 41
2020 EC-06 87 7 0 0 0 0 7 100 0 15
2019 EC 78 8 8 0 0 0 6 92 0 51
2019 EC-05 62 15 23 0 0 0 0 77 0 13
2019 EC-06 79 7 0 0 0 0 14 100 0 14
2018 EC 65 19 5 0 0 0 11 94 0 37
2018 EC-06 62 8 0 0 0 0 31 100 0 13
2017 EC 72 7 0 2 2 2 14 95 5 43
2017 EC-06 67 0 0 7 7 0 20 84 16 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 71 15 7 2 2 0 2 88 5 41
2020 EC-06 67 13 7 7 7 0 0 80 13 15
2019 EC 73 12 4 0 4 0 8 91 4 51
2019 EC-05 69 23 0 0 8 0 0 92 8 13
2019 EC-06 57 14 7 0 7 0 14 83 8 14
2018 EC 70 22 0 0 5 0 3 94 6 37
2018 EC-06 62 15 0 0 15 0 8 83 17 13
2017 EC 63 14 9 2 5 2 5 83 7 43
2017 EC-06 54 20 7 0 7 0 13 85 7 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 44 27 15 10 5 0 0 71 15 41
2020 EC-06 53 13 20 7 7 0 0 67 13 15
2019 EC 63 12 16 4 6 0 0 75 10 51
2019 EC-05 46 15 31 0 8 0 0 62 8 13
2019 EC-06 50 14 29 0 7 0 0 64 7 14
2018 EC 38 24 24 3 5 0 5 66 9 37
2018 EC-06 23 8 38 8 8 0 15 36 18 13
2017 EC 37 28 11 12 9 0 2 67 21 43
2017 EC-06 33 20 13 15 13 0 7 57 29 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 22 32 32 10 5 0 0 54 15 41
2020 EC-06 40 13 33 7 7 0 0 53 13 15

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 17 24 34 10 15 0 0 41 24 41
2020 EC-06 13 13 47 7 20 0 0 27 27 15
2019 EC 22 51 20 6 2 0 0 73 8 51
2019 EC-05 0 85 15 0 0 0 0 85 0 13
2019 EC-06 36 29 14 14 7 0 0 64 21 14
2018 EC 16 43 27 14 0 0 0 59 14 37
2018 EC-06 15 23 46 15 0 0 0 38 15 13
2017 EC 7 21 51 14 7 0 0 28 21 43
2017 EC-06 13 7 40 20 21 0 0 20 41 15

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 17 12 39 22 10 0 0 32 29 41
2020 EC-06 20 13 40 13 13 0 0 27 33 15
2019 EC 6 8 37 22 27 0 0 49 14 51
2019 EC-05 0 0 38 31 31 0 0 62 0 13
2019 EC-06 14 14 36 14 21 0 0 36 29 14
2018 EC 8 19 30 24 19 0 0 43 27 37
2018 EC-06 8 46 8 15 23 0 0 38 54 13
2017 EC 5 28 42 14 12 0 0 25 33 43
2017 EC-06 0 47 40 7 7 0 0 13 47 15

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 44 39 5 10 2 0 0 83 12 41
2020 EC-06 33 53 0 7 7 0 0 87 13 15
2019 EC 43 35 12 6 0 4 0 82 6 51
2019 EC-05 54 31 15 0 0 0 0 85 0 13
2019 EC-06 36 36 7 14 0 7 0 77 15 14
2018 EC 36 44 6 6 3 6 0 85 9 36
2018 EC-06 46 31 0 8 8 8 0 83 17 13
2017 EC 18 39 8 14 14 7 0 62 30 43
2017 EC-06 14 46 8 20 13 0 0 59 33 15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 37 10 12 7 2 0 70 20 41
2020 EC-06 13 33 13 27 7 7 0 50 36 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 39 5 7 12 2 0 75 20 41
2020 EC-06 27 33 0 13 27 0 0 60 40 15

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 51 32 7 2 2 5 0 87 5 41
2020 EC-06 33 40 13 0 7 7 0 79 7 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 32 15 12 5 0 0 68 17 41
2020 EC-06 27 27 20 20 7 0 0 53 27 15
2019 EC 37 37 12 8 4 2 0 76 12 51
2019 EC-05 46 54 0 0 0 0 0 100 0 13
2019 EC-06 43 21 14 14 7 0 0 64 21 14
2018 EC 30 46 11 11 3 0 0 76 14 37
2018 EC-06 38 38 15 0 8 0 0 77 8 13
2017 EC 2 33 30 18 11 5 0 37 31 43
2017 EC-06 0 27 34 20 20 0 0 27 39 15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 44 7 7 2 0 0 83 10 41
2020 EC-06 27 53 7 13 0 0 0 80 13 15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 49 7 5 5 0 0 83 10 41
2020 EC-06 27 47 13 13 0 0 0 73 13 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 46 10 10 0 0 2 80 10 41
2020 EC-06 27 47 20 7 0 0 0 73 7 15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 46 34 12 2 0 2 2 85 3 41
2020 EC-06 40 33 13 0 0 7 7 85 0 15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 78 17 0 0 0 5 0 100 0 41
2020 EC-06 93 7 0 0 0 0 0 100 0 15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 51 37 5 2 2 2 0 90 5 41
2020 EC-06 53 33 13 0 0 0 0 87 0 15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 55 23 5 10 5 3 0 79 15 40
2020 EC-06 53 20 7 7 13 0 0 73 20 15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 54 29 7 2 2 5 0 87 5 41
2020 EC-06 40 40 13 0 0 7 0 86 0 15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 0 64 18 0 18 0 0 64 18 11
2019 EC 25 50 8 17 0 0 0 75 17 12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 100 0 11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 18 0 27 9 45 0 0 18 55 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 10 90 40
2020 EC-06 7 93 15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 10 90 40
2020 EC-06 13 87 15
2019 EC 12 88 51
2019 EC-05 15 85 13
2019 EC-06 21 79 14
2017 EC 23 77 43
2017 EC-06 46 54 15
2014 EC 27 73 45
2014 EC-06 40 60 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 90 10 10
2014 EC 100 0 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2014 EC 33 33 0 17 8 0 8 73 27 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 54 34 0 2 7 2 0 90 10 41
2020 EC-06 47 33 0 0 20 0 0 80 20 15
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 54 20 0 67 33 41
2020 EC-06 33 60 7 0 64 36 15

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 27 73 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 36 9 9 18 18 0 9 50 40 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 18 9 0 9 45 0 18 33 67 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 44 24 7 12 5 0 7 74 18 41
2020 EC-06 40 20 0 20 7 0 13 69 31 15
2019 EC 36 20 24 2 16 2 0 57 18 50
2019 EC-05 31 23 31 0 15 0 0 54 15 13
2019 EC-06 36 14 29 0 21 0 0 50 21 14
2018 EC 35 19 16 8 14 0 8 59 24 37
2018 EC-06 31 15 23 0 23 0 8 50 25 13
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