2020 Public Service Employee Survey Results for Canadian Heritage by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 46 3 11 1 0 0 86 12 170
2020 3 to 10 years in the federal public service 31 50 5 12 2 0 0 81 14 292
2020 11 to 20 years in the federal public service 32 51 5 10 2 0 0 83 12 590
2020 More than 20 years in the federal public service 33 50 6 9 2 0 0 83 11 246

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 85 12 1 2 1 0 0 97 2 170
2020 3 to 10 years in the federal public service 74 19 2 3 1 0 0 93 5 290
2020 11 to 20 years in the federal public service 71 23 3 1 2 1 0 94 3 587
2020 More than 20 years in the federal public service 75 20 4 1 0 0 0 95 1 246
2017 Less than 3 years in the federal public service 82 11 4 3 0 0 0 94 3 144
2017 3 to 10 years in the federal public service 68 23 4 3 0 0 0 93 3 335
2017 11 to 20 years in the federal public service 64 29 3 3 1 0 0 93 4 551
2017 More than 20 years in the federal public service 62 29 4 3 0 1 0 92 4 225
2014 Less than 3 years in the federal public service 80 13 2 3 0 0 1 95 3 73
2014 3 to 10 years in the federal public service 64 28 4 2 1 1 0 93 4 440
2014 11 to 20 years in the federal public service 64 29 3 3 1 0 0 93 4 522
2014 More than 20 years in the federal public service 65 27 4 2 2 0 0 92 4 297

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 33 13 15 3 0 2 69 18 171
2020 3 to 10 years in the federal public service 30 36 15 15 4 0 1 66 19 291
2020 11 to 20 years in the federal public service 33 39 10 14 2 0 1 73 17 591
2020 More than 20 years in the federal public service 31 42 8 13 3 0 1 75 17 247
2019 Less than 3 years in the federal public service 56 31 7 4 1 0 0 88 5 172
2019 3 to 10 years in the federal public service 54 28 7 8 3 0 0 82 10 242
2019 11 to 20 years in the federal public service 50 37 6 6 1 0 0 87 7 532
2019 More than 20 years in the federal public service 53 36 3 6 1 0 1 90 7 211
2017 Less than 3 years in the federal public service 60 28 7 3 1 0 0 89 4 144
2017 3 to 10 years in the federal public service 47 37 6 8 1 0 0 85 9 337
2017 11 to 20 years in the federal public service 47 39 6 5 2 0 0 87 7 554
2017 More than 20 years in the federal public service 53 36 3 7 2 0 0 88 9 225
2014 Less than 3 years in the federal public service 49 38 9 1 2 0 1 88 3 73
2014 3 to 10 years in the federal public service 41 41 8 7 2 0 0 82 10 440
2014 11 to 20 years in the federal public service 42 40 8 7 3 0 0 81 10 522
2014 More than 20 years in the federal public service 52 35 4 6 2 0 0 87 8 297

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 42 6 7 2 1 1 85 9 171
2020 3 to 10 years in the federal public service 32 45 11 7 3 0 2 79 10 288
2020 11 to 20 years in the federal public service 39 38 12 7 2 0 1 78 9 585
2020 More than 20 years in the federal public service 43 40 8 5 2 0 2 85 7 247
2019 Less than 3 years in the federal public service 34 45 6 10 3 0 2 80 13 173
2019 3 to 10 years in the federal public service 34 42 12 9 2 0 1 77 11 242
2019 11 to 20 years in the federal public service 37 42 12 7 2 0 0 79 9 532
2019 More than 20 years in the federal public service 45 34 11 4 3 0 2 81 8 208
2018 Less than 3 years in the federal public service 30 46 9 11 2 0 1 77 14 159
2018 3 to 10 years in the federal public service 31 48 10 9 2 1 0 79 11 277
2018 11 to 20 years in the federal public service 33 46 11 8 2 0 1 79 10 556
2018 More than 20 years in the federal public service 33 42 13 8 3 0 1 76 11 211
2017 Less than 3 years in the federal public service 39 42 9 7 0 0 2 83 8 144
2017 3 to 10 years in the federal public service 32 41 13 11 1 1 1 75 12 337
2017 11 to 20 years in the federal public service 34 44 9 9 3 0 0 79 12 555
2017 More than 20 years in the federal public service 38 44 9 7 1 0 0 83 8 225
2014 Less than 3 years in the federal public service 35 42 6 11 0 0 6 82 12 73
2014 3 to 10 years in the federal public service 28 41 16 11 5 0 0 69 15 440
2014 11 to 20 years in the federal public service 29 42 15 9 4 0 0 72 14 521
2014 More than 20 years in the federal public service 40 39 10 9 1 0 1 80 10 296

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 29 8 6 1 0 1 84 7 171
2020 3 to 10 years in the federal public service 42 34 13 8 3 0 0 76 11 290
2020 11 to 20 years in the federal public service 39 39 10 9 1 1 0 79 10 588
2020 More than 20 years in the federal public service 40 39 12 7 1 1 0 80 8 245
2019 Less than 3 years in the federal public service 57 34 6 2 1 0 0 91 3 173
2019 3 to 10 years in the federal public service 50 34 9 5 2 0 0 84 7 240
2019 11 to 20 years in the federal public service 50 38 7 3 2 0 0 88 5 531
2019 More than 20 years in the federal public service 56 32 8 4 0 0 0 88 4 209
2017 Less than 3 years in the federal public service 64 28 4 3 0 0 0 92 3 144
2017 3 to 10 years in the federal public service 54 36 6 2 2 1 0 91 3 336
2017 11 to 20 years in the federal public service 50 41 4 2 2 0 0 91 5 552
2017 More than 20 years in the federal public service 54 36 6 3 0 0 0 90 3 225
2014 Less than 3 years in the federal public service 55 34 3 4 0 2 1 92 4 73
2014 3 to 10 years in the federal public service 42 43 10 4 1 0 0 85 5 440
2014 11 to 20 years in the federal public service 46 38 8 6 1 1 0 85 7 520
2014 More than 20 years in the federal public service 56 38 3 2 0 0 0 94 2 297

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 23 8 2 3 0 1 87 5 169
2020 3 to 10 years in the federal public service 52 29 9 6 3 0 0 81 10 292
2020 11 to 20 years in the federal public service 48 34 9 6 3 0 0 82 9 589
2020 More than 20 years in the federal public service 49 35 7 5 2 0 1 85 8 245
2019 Less than 3 years in the federal public service 57 32 5 3 1 0 2 90 4 172
2019 3 to 10 years in the federal public service 58 29 7 3 3 0 0 87 6 240
2019 11 to 20 years in the federal public service 48 37 6 6 3 0 0 86 8 532
2019 More than 20 years in the federal public service 55 28 5 8 2 1 2 85 10 211
2018 Less than 3 years in the federal public service 57 28 8 5 1 0 0 85 7 159
2018 3 to 10 years in the federal public service 52 32 7 5 3 1 1 86 8 278
2018 11 to 20 years in the federal public service 48 35 7 7 3 0 0 83 10 556
2018 More than 20 years in the federal public service 48 36 8 5 4 1 0 84 8 210
2017 Less than 3 years in the federal public service 57 29 4 4 4 0 1 87 8 144
2017 3 to 10 years in the federal public service 51 32 6 8 3 0 1 83 11 336
2017 11 to 20 years in the federal public service 46 35 8 7 4 0 1 81 11 553
2017 More than 20 years in the federal public service 41 39 9 7 2 0 2 82 9 225
2014 Less than 3 years in the federal public service 53 30 5 1 4 2 3 88 6 73
2014 3 to 10 years in the federal public service 40 37 10 7 3 1 2 79 10 440
2014 11 to 20 years in the federal public service 41 33 10 10 4 1 1 76 14 522
2014 More than 20 years in the federal public service 48 35 11 4 1 0 1 84 5 297

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 40 8 3 1 0 0 88 4 171
2020 3 to 10 years in the federal public service 46 37 9 6 2 0 0 83 8 291
2020 11 to 20 years in the federal public service 42 41 9 6 2 0 0 83 8 589
2020 More than 20 years in the federal public service 46 42 7 2 3 0 0 88 5 245
2019 Less than 3 years in the federal public service 36 42 13 7 2 0 0 78 9 173
2019 3 to 10 years in the federal public service 40 38 9 9 4 0 0 78 12 242
2019 11 to 20 years in the federal public service 41 44 9 5 1 0 0 85 6 534
2019 More than 20 years in the federal public service 46 40 7 3 3 0 1 86 6 211
2018 Less than 3 years in the federal public service 39 44 8 7 2 0 0 82 10 157
2018 3 to 10 years in the federal public service 36 42 11 8 3 0 0 78 10 275
2018 11 to 20 years in the federal public service 38 44 8 7 3 0 0 82 9 549
2018 More than 20 years in the federal public service 43 40 9 5 4 0 0 83 9 211
2017 Less than 3 years in the federal public service 46 35 11 6 1 0 0 81 7 144
2017 3 to 10 years in the federal public service 36 46 6 8 4 0 0 82 12 337
2017 11 to 20 years in the federal public service 32 48 9 7 4 0 0 80 11 553
2017 More than 20 years in the federal public service 40 45 8 4 3 0 0 85 7 225
2014 Less than 3 years in the federal public service 41 46 7 3 1 0 1 89 4 73
2014 3 to 10 years in the federal public service 24 47 15 10 4 0 0 71 14 440
2014 11 to 20 years in the federal public service 31 44 13 7 4 0 0 76 12 522
2014 More than 20 years in the federal public service 35 49 10 4 3 0 0 84 7 297

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 31 5 7 0 0 1 88 7 171
2020 3 to 10 years in the federal public service 45 38 7 6 3 0 0 83 10 292
2020 11 to 20 years in the federal public service 39 40 10 7 3 0 0 80 10 589
2020 More than 20 years in the federal public service 39 45 9 4 3 0 0 84 7 249
2019 Less than 3 years in the federal public service 49 39 6 5 0 0 1 88 6 174
2019 3 to 10 years in the federal public service 34 42 10 10 3 0 1 77 13 242
2019 11 to 20 years in the federal public service 35 41 13 8 4 0 0 76 12 531
2019 More than 20 years in the federal public service 38 36 11 10 5 0 0 74 15 211
2018 Less than 3 years in the federal public service 50 32 10 4 2 0 0 83 7 158
2018 3 to 10 years in the federal public service 39 34 14 10 3 0 0 73 13 276
2018 11 to 20 years in the federal public service 31 41 14 9 5 0 0 72 14 555
2018 More than 20 years in the federal public service 34 42 11 9 5 0 0 75 14 211
2017 Less than 3 years in the federal public service 53 29 11 6 0 0 0 82 6 144
2017 3 to 10 years in the federal public service 32 39 15 10 4 0 0 71 14 336
2017 11 to 20 years in the federal public service 32 40 13 8 7 0 0 72 15 553
2017 More than 20 years in the federal public service 33 40 13 11 4 0 0 73 15 225
2014 Less than 3 years in the federal public service 44 34 11 4 3 2 1 81 8 73
2014 3 to 10 years in the federal public service 30 37 18 11 5 0 0 67 15 440
2014 11 to 20 years in the federal public service 28 39 14 14 5 0 0 67 19 522
2014 More than 20 years in the federal public service 33 41 14 7 4 0 0 75 11 297

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 36 5 3 2 0 1 90 5 170
2020 3 to 10 years in the federal public service 38 42 9 9 2 0 0 80 10 290
2020 11 to 20 years in the federal public service 38 44 9 7 2 0 0 82 9 585
2020 More than 20 years in the federal public service 44 46 5 3 2 0 0 90 5 247
2019 Less than 3 years in the federal public service 34 39 16 6 4 0 1 74 10 172
2019 3 to 10 years in the federal public service 33 44 12 8 4 0 0 76 11 241
2019 11 to 20 years in the federal public service 32 48 11 7 2 0 0 80 9 529
2019 More than 20 years in the federal public service 41 45 6 5 3 0 1 86 8 211
2018 Less than 3 years in the federal public service 33 41 9 15 2 0 0 74 17 158
2018 3 to 10 years in the federal public service 35 39 15 7 5 0 0 74 12 278
2018 11 to 20 years in the federal public service 32 43 12 9 3 0 0 75 13 556
2018 More than 20 years in the federal public service 37 46 10 4 3 0 0 83 7 210
2017 Less than 3 years in the federal public service 40 40 9 9 1 0 0 81 11 144
2017 3 to 10 years in the federal public service 32 39 13 10 5 0 0 72 16 336
2017 11 to 20 years in the federal public service 33 42 12 8 4 0 0 75 13 553
2017 More than 20 years in the federal public service 31 49 10 6 4 0 0 79 10 225

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 30 6 4 1 0 1 89 5 170
2020 3 to 10 years in the federal public service 53 35 7 3 2 0 0 89 5 291
2020 11 to 20 years in the federal public service 49 41 6 3 1 0 0 90 4 588
2020 More than 20 years in the federal public service 55 36 6 2 0 0 0 92 2 248
2019 Less than 3 years in the federal public service 43 42 8 6 0 0 0 85 7 173
2019 3 to 10 years in the federal public service 48 37 11 2 2 0 0 85 4 241
2019 11 to 20 years in the federal public service 45 42 10 2 1 0 0 87 3 530
2019 More than 20 years in the federal public service 49 43 5 2 2 0 0 92 4 209
2018 Less than 3 years in the federal public service 46 41 7 4 2 0 0 87 6 159
2018 3 to 10 years in the federal public service 46 42 7 4 1 0 0 88 5 277
2018 11 to 20 years in the federal public service 47 41 8 2 1 0 0 89 3 558
2018 More than 20 years in the federal public service 47 42 7 2 0 1 0 91 2 212
2017 Less than 3 years in the federal public service 56 29 6 8 0 1 0 86 8 144
2017 3 to 10 years in the federal public service 40 45 7 5 2 0 0 85 7 337
2017 11 to 20 years in the federal public service 42 40 9 4 3 1 0 83 7 552
2017 More than 20 years in the federal public service 41 49 7 2 1 0 0 90 3 225
2014 Less than 3 years in the federal public service 41 44 8 3 2 0 1 86 6 73
2014 3 to 10 years in the federal public service 35 45 12 6 1 0 0 80 7 440
2014 11 to 20 years in the federal public service 38 43 11 6 2 0 0 81 8 522
2014 More than 20 years in the federal public service 47 40 8 3 1 0 0 87 4 297

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 31 4 5 2 0 0 89 7 171
2020 3 to 10 years in the federal public service 46 36 7 7 4 0 0 81 11 289
2020 11 to 20 years in the federal public service 40 39 11 6 4 0 0 80 10 589
2020 More than 20 years in the federal public service 43 40 9 5 2 0 0 84 7 247
2019 Less than 3 years in the federal public service 39 42 12 5 1 0 0 81 7 172
2019 3 to 10 years in the federal public service 37 42 11 6 3 0 0 80 9 241
2019 11 to 20 years in the federal public service 38 40 12 7 3 0 0 78 10 530
2019 More than 20 years in the federal public service 42 37 11 7 4 0 0 79 11 211
2018 Less than 3 years in the federal public service 45 36 10 7 2 0 0 82 8 159
2018 3 to 10 years in the federal public service 42 35 12 8 3 0 0 77 11 277
2018 11 to 20 years in the federal public service 36 41 11 7 5 0 0 78 11 556
2018 More than 20 years in the federal public service 35 41 10 9 4 0 0 76 14 212
2017 Less than 3 years in the federal public service 48 37 9 4 1 1 0 85 5 144
2017 3 to 10 years in the federal public service 34 38 13 9 5 0 0 73 14 334
2017 11 to 20 years in the federal public service 34 41 11 7 7 0 0 74 15 554
2017 More than 20 years in the federal public service 34 42 11 8 4 0 0 76 13 224

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 35 6 2 1 0 1 91 3 171
2020 3 to 10 years in the federal public service 56 32 7 3 1 0 0 88 4 290
2020 11 to 20 years in the federal public service 54 36 7 2 1 0 0 90 3 587
2020 More than 20 years in the federal public service 63 28 6 2 1 0 0 92 2 246
2019 Less than 3 years in the federal public service 48 34 9 7 0 1 1 83 7 174
2019 3 to 10 years in the federal public service 50 37 6 6 1 0 0 87 7 242
2019 11 to 20 years in the federal public service 53 37 7 2 1 0 0 90 3 529
2019 More than 20 years in the federal public service 60 30 7 1 2 0 0 90 3 211
2018 Less than 3 years in the federal public service 46 35 13 4 1 0 0 81 5 157
2018 3 to 10 years in the federal public service 45 38 9 5 2 0 0 84 7 275
2018 11 to 20 years in the federal public service 51 38 8 2 1 0 0 89 3 550
2018 More than 20 years in the federal public service 54 36 5 2 2 0 0 90 4 211
2017 Less than 3 years in the federal public service 61 26 8 5 0 1 0 87 5 143
2017 3 to 10 years in the federal public service 52 32 10 3 3 0 0 84 6 336
2017 11 to 20 years in the federal public service 50 37 9 2 1 0 0 87 4 552
2017 More than 20 years in the federal public service 53 37 7 2 1 0 0 90 3 225
2014 Less than 3 years in the federal public service 54 35 7 2 0 0 1 91 2 73
2014 3 to 10 years in the federal public service 48 36 10 3 2 0 0 85 5 440
2014 11 to 20 years in the federal public service 58 32 7 2 1 0 0 90 3 522
2014 More than 20 years in the federal public service 61 30 5 2 1 0 0 92 3 296

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 33 13 6 2 2 1 79 8 170
2020 3 to 10 years in the federal public service 41 38 11 5 4 0 0 80 9 291
2020 11 to 20 years in the federal public service 38 41 11 7 2 0 1 79 9 586
2020 More than 20 years in the federal public service 42 43 9 4 2 0 0 85 6 249
2019 Less than 3 years in the federal public service 33 34 19 10 2 1 1 69 12 174
2019 3 to 10 years in the federal public service 33 40 13 9 4 0 0 74 13 240
2019 11 to 20 years in the federal public service 36 41 12 7 3 0 0 78 10 530
2019 More than 20 years in the federal public service 38 43 8 6 4 1 0 82 10 210
2018 Less than 3 years in the federal public service 38 36 12 9 4 1 0 75 13 156
2018 3 to 10 years in the federal public service 34 38 12 10 5 0 1 73 15 277
2018 11 to 20 years in the federal public service 32 45 11 8 5 0 0 77 12 553
2018 More than 20 years in the federal public service 42 36 10 5 6 0 1 79 11 213
2017 Less than 3 years in the federal public service 44 34 10 9 0 1 2 80 10 144
2017 3 to 10 years in the federal public service 34 40 13 8 4 0 0 75 12 336
2017 11 to 20 years in the federal public service 33 40 11 10 5 0 0 73 16 552
2017 More than 20 years in the federal public service 34 46 8 6 5 0 0 80 11 224
2014 Less than 3 years in the federal public service 35 36 16 5 3 0 6 75 8 73
2014 3 to 10 years in the federal public service 22 38 20 14 5 0 1 60 19 440
2014 11 to 20 years in the federal public service 26 42 14 13 5 0 0 69 18 522
2014 More than 20 years in the federal public service 32 49 8 9 3 0 0 80 12 297

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 27 11 6 2 0 1 82 7 171
2020 3 to 10 years in the federal public service 51 32 8 5 4 0 0 83 9 292
2020 11 to 20 years in the federal public service 42 38 11 6 2 0 0 80 9 588
2020 More than 20 years in the federal public service 50 36 8 5 2 0 0 86 6 248
2019 Less than 3 years in the federal public service 42 34 12 10 1 0 0 77 11 174
2019 3 to 10 years in the federal public service 41 36 9 10 4 0 0 78 14 242
2019 11 to 20 years in the federal public service 40 39 12 6 3 0 0 79 8 528
2019 More than 20 years in the federal public service 43 34 13 5 4 0 0 77 10 211
2018 Less than 3 years in the federal public service 45 33 10 9 2 0 2 79 11 156
2018 3 to 10 years in the federal public service 40 34 12 10 4 1 0 74 14 277
2018 11 to 20 years in the federal public service 41 36 12 7 3 0 0 77 11 555
2018 More than 20 years in the federal public service 40 38 11 6 5 0 0 78 11 211
2017 Less than 3 years in the federal public service 51 36 5 4 2 0 1 88 7 144
2017 3 to 10 years in the federal public service 40 37 12 7 3 0 0 78 10 336
2017 11 to 20 years in the federal public service 39 37 12 8 5 0 0 76 13 553
2017 More than 20 years in the federal public service 38 40 10 7 3 1 0 80 10 224
2014 Less than 3 years in the federal public service 48 35 6 9 0 0 3 86 9 73
2014 3 to 10 years in the federal public service 27 39 16 11 7 1 0 66 17 440
2014 11 to 20 years in the federal public service 27 40 18 9 6 0 0 67 15 521
2014 More than 20 years in the federal public service 35 41 12 9 3 0 0 76 12 296

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 32 11 3 1 1 0 85 4 169
2020 3 to 10 years in the federal public service 42 41 9 5 2 1 1 83 7 291
2020 11 to 20 years in the federal public service 39 43 10 6 2 0 0 83 8 586
2020 More than 20 years in the federal public service 39 51 6 2 1 0 0 90 4 246
2019 Less than 3 years in the federal public service 41 43 9 4 1 1 0 86 5 171
2019 3 to 10 years in the federal public service 40 39 13 4 3 1 0 80 7 240
2019 11 to 20 years in the federal public service 36 44 12 6 2 0 1 80 8 527
2019 More than 20 years in the federal public service 43 40 8 6 3 0 0 84 8 205
2018 Less than 3 years in the federal public service 40 43 9 4 3 0 0 83 8 158
2018 3 to 10 years in the federal public service 38 38 14 6 4 0 0 76 10 276
2018 11 to 20 years in the federal public service 35 38 15 9 3 1 1 74 12 555
2018 More than 20 years in the federal public service 34 42 13 5 4 1 1 77 9 213
2017 Less than 3 years in the federal public service 53 34 6 5 0 0 2 89 5 144
2017 3 to 10 years in the federal public service 35 43 12 6 3 0 1 79 10 335
2017 11 to 20 years in the federal public service 33 45 10 8 4 1 0 78 12 553
2017 More than 20 years in the federal public service 32 45 10 8 3 1 0 79 11 224
2014 Less than 3 years in the federal public service 41 40 14 2 2 0 1 82 4 73
2014 3 to 10 years in the federal public service 30 40 19 8 3 0 1 70 10 440
2014 11 to 20 years in the federal public service 32 39 17 9 3 0 0 72 12 521
2014 More than 20 years in the federal public service 38 44 11 7 1 0 0 82 8 296

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 32 5 3 1 0 0 92 4 170
2020 3 to 10 years in the federal public service 51 33 8 6 2 0 0 85 7 290
2020 11 to 20 years in the federal public service 46 39 9 4 2 0 0 86 6 588
2020 More than 20 years in the federal public service 51 39 6 3 1 0 0 90 4 248
2019 Less than 3 years in the federal public service 45 43 8 3 1 0 0 88 4 174
2019 3 to 10 years in the federal public service 43 42 8 6 1 0 0 85 7 242
2019 11 to 20 years in the federal public service 46 42 8 3 1 0 0 88 4 535
2019 More than 20 years in the federal public service 49 37 7 4 2 0 0 87 6 211
2018 Less than 3 years in the federal public service 47 37 8 5 2 0 0 84 8 159
2018 3 to 10 years in the federal public service 43 42 8 4 3 0 0 85 7 276
2018 11 to 20 years in the federal public service 42 42 9 5 1 0 0 85 6 556
2018 More than 20 years in the federal public service 48 38 8 3 3 0 0 87 6 213
2017 Less than 3 years in the federal public service 57 29 8 4 1 1 0 87 6 144
2017 3 to 10 years in the federal public service 47 36 9 5 2 0 0 83 7 336
2017 11 to 20 years in the federal public service 40 41 10 6 3 0 0 81 9 552
2017 More than 20 years in the federal public service 44 39 10 4 2 0 0 84 6 224
2014 Less than 3 years in the federal public service 55 33 5 6 0 0 1 89 6 73
2014 3 to 10 years in the federal public service 31 44 14 7 3 0 0 76 10 440
2014 11 to 20 years in the federal public service 37 43 14 4 2 0 0 80 7 521
2014 More than 20 years in the federal public service 46 40 7 4 2 0 0 87 6 296

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 39 10 1 2 1 0 87 3 171
2020 3 to 10 years in the federal public service 36 38 16 6 4 0 0 74 10 289
2020 11 to 20 years in the federal public service 33 32 18 10 7 0 0 65 17 585
2020 More than 20 years in the federal public service 33 31 20 9 7 0 0 64 16 247
2019 Less than 3 years in the federal public service 61 28 8 1 0 0 1 90 2 174
2019 3 to 10 years in the federal public service 43 36 15 3 3 0 0 79 6 240
2019 11 to 20 years in the federal public service 35 33 18 9 4 0 0 68 14 529
2019 More than 20 years in the federal public service 30 38 20 8 4 0 0 68 12 211
2018 Less than 3 years in the federal public service 66 22 10 2 1 0 0 88 3 158
2018 3 to 10 years in the federal public service 43 33 16 6 2 0 0 77 8 279
2018 11 to 20 years in the federal public service 37 30 18 9 5 0 0 67 15 557
2018 More than 20 years in the federal public service 29 31 19 13 8 0 0 60 21 215
2017 Less than 3 years in the federal public service 58 34 6 1 1 0 0 92 2 144
2017 3 to 10 years in the federal public service 44 35 13 4 4 0 0 79 8 337
2017 11 to 20 years in the federal public service 33 39 15 8 4 0 1 72 13 555
2017 More than 20 years in the federal public service 27 38 18 8 8 0 0 65 16 225
2014 Less than 3 years in the federal public service 59 32 6 0 1 0 1 92 1 73
2014 3 to 10 years in the federal public service 40 42 12 4 2 0 1 82 6 440
2014 11 to 20 years in the federal public service 36 37 16 7 3 0 0 73 10 522
2014 More than 20 years in the federal public service 29 36 17 12 5 0 0 65 17 297

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 12 37 22 20 3 2 44 17 171
2020 3 to 10 years in the federal public service 12 21 34 24 8 1 1 32 33 292
2020 11 to 20 years in the federal public service 9 25 41 18 6 0 1 25 34 591
2020 More than 20 years in the federal public service 6 26 46 16 5 1 1 21 32 249
2019 Less than 3 years in the federal public service 9 15 28 28 15 1 4 45 25 173
2019 3 to 10 years in the federal public service 10 25 35 22 8 0 0 30 35 242
2019 11 to 20 years in the federal public service 8 29 42 16 4 0 1 20 37 535
2019 More than 20 years in the federal public service 9 28 37 18 7 0 2 25 38 212
2018 Less than 3 years in the federal public service 5 15 37 29 10 2 1 40 21 158
2018 3 to 10 years in the federal public service 9 26 37 22 5 1 1 27 35 277
2018 11 to 20 years in the federal public service 7 27 40 19 5 1 1 24 36 555
2018 More than 20 years in the federal public service 8 32 42 12 4 1 1 16 41 213
2017 Less than 3 years in the federal public service 2 9 33 24 21 3 8 51 12 143
2017 3 to 10 years in the federal public service 10 22 37 20 7 2 2 28 34 336
2017 11 to 20 years in the federal public service 10 27 39 16 5 1 1 22 38 551
2017 More than 20 years in the federal public service 8 28 41 15 5 0 1 21 37 224
2014 Less than 3 years in the federal public service 1 19 35 18 20 0 7 41 22 71
2014 3 to 10 years in the federal public service 7 26 40 17 7 0 2 25 34 439
2014 11 to 20 years in the federal public service 10 30 38 13 6 1 1 20 41 521
2014 More than 20 years in the federal public service 5 31 42 14 5 0 3 20 37 296

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 4 13 39 33 6 4 80 6 171
2020 3 to 10 years in the federal public service 5 6 19 39 26 2 2 68 12 291
2020 11 to 20 years in the federal public service 4 8 27 40 19 2 1 60 12 589
2020 More than 20 years in the federal public service 3 10 21 39 20 4 4 64 14 246
2019 Less than 3 years in the federal public service 5 6 23 30 27 4 5 63 12 174
2019 3 to 10 years in the federal public service 5 12 28 35 16 2 1 53 18 241
2019 11 to 20 years in the federal public service 4 15 32 32 12 2 2 46 20 531
2019 More than 20 years in the federal public service 7 17 27 31 12 3 2 46 25 211
2018 Less than 3 years in the federal public service 1 12 27 31 24 5 1 58 14 159
2018 3 to 10 years in the federal public service 5 13 32 30 15 2 1 47 19 275
2018 11 to 20 years in the federal public service 5 17 36 27 11 2 2 40 23 553
2018 More than 20 years in the federal public service 4 15 33 31 13 2 2 47 19 211
2017 Less than 3 years in the federal public service 1 5 11 24 41 8 9 78 8 143
2017 3 to 10 years in the federal public service 4 14 27 31 16 5 3 51 19 336
2017 11 to 20 years in the federal public service 6 15 30 27 15 5 2 45 23 550
2017 More than 20 years in the federal public service 6 11 31 30 11 5 5 46 20 225
2014 Less than 3 years in the federal public service 3 10 14 35 26 5 6 69 16 72
2014 3 to 10 years in the federal public service 7 17 28 27 14 3 4 44 26 439
2014 11 to 20 years in the federal public service 6 18 33 26 11 3 3 39 26 521
2014 More than 20 years in the federal public service 4 15 39 28 8 3 3 38 20 295

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 17 30 24 17 5 2 45 23 169
2020 3 to 10 years in the federal public service 10 25 34 21 7 2 1 29 36 292
2020 11 to 20 years in the federal public service 10 25 36 19 7 1 1 27 36 589
2020 More than 20 years in the federal public service 15 19 40 17 5 2 2 23 35 249
2019 Less than 3 years in the federal public service 14 23 27 13 18 2 5 32 39 174
2019 3 to 10 years in the federal public service 13 33 33 15 4 1 1 20 46 242
2019 11 to 20 years in the federal public service 17 28 36 12 5 0 1 18 46 533
2019 More than 20 years in the federal public service 21 24 36 9 8 0 2 18 45 212
2018 Less than 3 years in the federal public service 16 19 29 16 13 3 4 32 37 158
2018 3 to 10 years in the federal public service 16 31 30 15 6 2 1 21 49 276
2018 11 to 20 years in the federal public service 15 29 33 15 4 2 1 20 45 552
2018 More than 20 years in the federal public service 15 29 31 15 5 3 2 20 47 212
2017 Less than 3 years in the federal public service 10 14 37 16 15 4 4 34 26 144
2017 3 to 10 years in the federal public service 18 26 30 16 8 1 3 24 45 337
2017 11 to 20 years in the federal public service 18 30 34 11 4 1 2 15 49 551
2017 More than 20 years in the federal public service 15 31 32 14 3 2 3 18 49 224
2014 Less than 3 years in the federal public service 22 24 17 12 17 3 6 32 50 72
2014 3 to 10 years in the federal public service 26 29 27 9 5 1 3 15 57 440
2014 11 to 20 years in the federal public service 25 31 29 8 4 1 2 12 58 521
2014 More than 20 years in the federal public service 24 27 33 8 4 1 2 13 53 295

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 5 23 38 30 1 1 69 7 169
2020 3 to 10 years in the federal public service 12 15 30 30 10 1 3 41 28 289
2020 11 to 20 years in the federal public service 11 23 38 20 7 0 1 28 34 588
2020 More than 20 years in the federal public service 11 22 38 21 6 2 1 27 33 247
2019 Less than 3 years in the federal public service 5 7 23 32 26 2 4 62 13 174
2019 3 to 10 years in the federal public service 9 18 36 28 8 0 1 36 27 241
2019 11 to 20 years in the federal public service 7 27 40 19 6 0 1 25 34 533
2019 More than 20 years in the federal public service 12 24 37 17 8 0 1 25 37 209
2018 Less than 3 years in the federal public service 2 11 27 30 27 2 1 59 13 156
2018 3 to 10 years in the federal public service 8 19 34 29 8 1 1 38 27 275
2018 11 to 20 years in the federal public service 8 26 39 18 7 1 1 26 34 554
2018 More than 20 years in the federal public service 13 26 41 16 2 1 1 19 40 211
2017 Less than 3 years in the federal public service 3 6 28 29 28 2 4 61 9 143
2017 3 to 10 years in the federal public service 11 15 32 26 13 1 3 40 27 336
2017 11 to 20 years in the federal public service 11 27 37 17 6 1 1 24 38 549
2017 More than 20 years in the federal public service 11 25 41 14 6 1 3 20 37 224
2014 Less than 3 years in the federal public service 1 9 18 30 32 0 11 69 11 72
2014 3 to 10 years in the federal public service 6 22 35 26 9 1 2 35 28 440
2014 11 to 20 years in the federal public service 9 25 41 18 5 1 1 24 34 521
2014 More than 20 years in the federal public service 11 27 40 16 4 0 1 21 38 295

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 9 21 29 28 6 5 63 13 171
2020 3 to 10 years in the federal public service 15 19 24 25 14 1 3 40 35 291
2020 11 to 20 years in the federal public service 18 23 28 19 9 1 2 29 42 589
2020 More than 20 years in the federal public service 11 26 36 17 6 1 3 24 39 247
2019 Less than 3 years in the federal public service 3 8 19 30 30 4 7 67 12 174
2019 3 to 10 years in the federal public service 17 19 26 24 10 2 2 36 37 241
2019 11 to 20 years in the federal public service 16 32 29 15 5 1 2 20 50 533
2019 More than 20 years in the federal public service 17 30 29 12 9 0 3 22 48 211
2018 Less than 3 years in the federal public service 3 15 25 24 28 3 2 54 19 157
2018 3 to 10 years in the federal public service 14 24 23 23 13 2 1 37 39 277
2018 11 to 20 years in the federal public service 17 26 31 17 5 1 2 23 45 549
2018 More than 20 years in the federal public service 20 35 30 11 3 1 1 14 56 214
2017 Less than 3 years in the federal public service 2 9 19 27 26 4 13 64 13 142
2017 3 to 10 years in the federal public service 18 21 28 17 10 2 4 28 42 334
2017 11 to 20 years in the federal public service 19 30 29 13 6 2 1 19 50 552
2017 More than 20 years in the federal public service 18 37 28 11 2 1 4 13 57 225
2014 Less than 3 years in the federal public service 8 10 22 23 26 6 6 55 20 72
2014 3 to 10 years in the federal public service 17 28 29 13 8 1 3 22 48 438
2014 11 to 20 years in the federal public service 21 33 28 10 6 1 1 16 55 521
2014 More than 20 years in the federal public service 21 37 26 10 4 1 2 14 59 296

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 7 16 24 34 13 3 69 12 171
2020 3 to 10 years in the federal public service 6 11 24 28 24 2 4 56 18 291
2020 11 to 20 years in the federal public service 6 14 28 31 17 2 3 50 21 586
2020 More than 20 years in the federal public service 5 11 28 39 12 2 4 54 17 247
2019 Less than 3 years in the federal public service 9 11 15 29 27 5 3 62 21 173
2019 3 to 10 years in the federal public service 9 16 27 28 16 1 2 45 26 242
2019 11 to 20 years in the federal public service 6 22 35 23 11 1 2 35 29 533
2019 More than 20 years in the federal public service 9 20 33 25 11 0 2 37 29 209
2018 Less than 3 years in the federal public service 4 15 18 28 25 9 1 58 21 159
2018 3 to 10 years in the federal public service 9 22 25 25 15 2 2 42 32 276
2018 11 to 20 years in the federal public service 9 24 31 25 8 1 3 34 34 553
2018 More than 20 years in the federal public service 8 25 35 22 7 1 1 30 34 211
2017 Less than 3 years in the federal public service 2 10 11 21 34 10 13 71 15 143
2017 3 to 10 years in the federal public service 8 19 28 22 15 5 3 40 29 335
2017 11 to 20 years in the federal public service 11 24 29 23 10 2 2 35 36 548
2017 More than 20 years in the federal public service 7 21 32 24 10 1 5 36 30 225
2014 Less than 3 years in the federal public service 4 9 29 18 17 11 11 45 17 71
2014 3 to 10 years in the federal public service 9 21 27 24 12 2 5 39 32 440
2014 11 to 20 years in the federal public service 7 22 32 24 11 1 3 37 30 521
2014 More than 20 years in the federal public service 8 18 31 29 10 1 3 40 27 296

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 13 23 25 23 8 3 54 20 171
2020 3 to 10 years in the federal public service 13 19 32 23 11 1 1 35 33 291
2020 11 to 20 years in the federal public service 11 19 40 20 9 1 1 29 30 583
2020 More than 20 years in the federal public service 10 17 46 19 6 2 1 26 27 248
2019 Less than 3 years in the federal public service 8 22 27 17 21 1 4 40 32 174
2019 3 to 10 years in the federal public service 13 29 33 17 6 1 1 23 43 239
2019 11 to 20 years in the federal public service 13 25 41 15 5 1 2 20 38 534
2019 More than 20 years in the federal public service 15 28 37 12 5 0 2 18 44 209
2018 Less than 3 years in the federal public service 10 16 30 15 20 6 2 39 29 159
2018 3 to 10 years in the federal public service 12 27 32 19 7 2 1 27 40 277
2018 11 to 20 years in the federal public service 13 25 39 14 5 2 1 20 39 555
2018 More than 20 years in the federal public service 18 22 38 14 4 4 0 19 42 213
2017 Less than 3 years in the federal public service 5 15 20 20 25 7 8 53 24 143
2017 3 to 10 years in the federal public service 16 23 31 17 7 3 2 26 42 337
2017 11 to 20 years in the federal public service 16 28 34 13 6 2 1 19 46 549
2017 More than 20 years in the federal public service 16 29 35 12 3 1 4 16 47 225
2014 Less than 3 years in the federal public service 12 14 24 19 22 5 5 44 29 72
2014 3 to 10 years in the federal public service 14 28 31 17 6 1 3 24 44 439
2014 11 to 20 years in the federal public service 18 25 36 12 5 2 2 18 44 521
2014 More than 20 years in the federal public service 15 29 41 8 4 1 2 12 46 296

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 10 36 28 22 2 1 51 11 170
2020 3 to 10 years in the federal public service 5 15 35 28 14 1 1 43 21 291
2020 11 to 20 years in the federal public service 4 12 40 31 11 0 1 43 16 587
2020 More than 20 years in the federal public service 5 16 39 28 11 0 1 39 22 249
2019 Less than 3 years in the federal public service 9 15 31 17 22 1 4 42 25 174
2019 3 to 10 years in the federal public service 8 18 35 27 10 1 0 38 27 242
2019 11 to 20 years in the federal public service 7 19 41 24 9 0 1 33 26 533
2019 More than 20 years in the federal public service 11 25 28 23 11 0 1 35 36 212
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 24 12 3 3 11 9 78 7 171
2020 3 to 10 years in the federal public service 36 28 14 4 4 8 6 75 9 290
2020 11 to 20 years in the federal public service 33 34 12 7 4 6 4 75 12 589
2020 More than 20 years in the federal public service 32 36 16 6 2 5 4 74 9 248
2019 Less than 3 years in the federal public service 40 26 9 5 3 6 11 80 10 174
2019 3 to 10 years in the federal public service 36 29 14 8 4 6 4 72 13 241
2019 11 to 20 years in the federal public service 33 34 13 9 5 4 3 72 15 534
2019 More than 20 years in the federal public service 35 32 14 5 6 6 3 73 12 210
2018 Less than 3 years in the federal public service 45 26 8 2 4 10 5 84 7 157
2018 3 to 10 years in the federal public service 25 32 16 10 3 9 5 67 15 278
2018 11 to 20 years in the federal public service 23 40 13 10 6 4 2 68 18 558
2018 More than 20 years in the federal public service 26 41 12 6 5 6 3 74 13 212
2017 Less than 3 years in the federal public service 36 29 5 0 4 11 15 87 6 144
2017 3 to 10 years in the federal public service 31 31 14 7 6 6 5 69 15 336
2017 11 to 20 years in the federal public service 31 30 14 9 7 5 3 67 18 553
2017 More than 20 years in the federal public service 26 37 14 8 6 6 3 70 16 222
2014 Less than 3 years in the federal public service 46 19 6 6 3 5 14 81 12 73
2014 3 to 10 years in the federal public service 32 31 15 9 4 4 5 69 14 440
2014 11 to 20 years in the federal public service 26 34 15 10 7 5 3 65 18 522
2014 More than 20 years in the federal public service 34 35 11 9 4 3 4 74 13 296

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 24 3 4 2 3 1 90 6 170
2020 3 to 10 years in the federal public service 59 27 6 5 2 0 1 87 7 290
2020 11 to 20 years in the federal public service 57 28 6 5 4 1 0 86 9 589
2020 More than 20 years in the federal public service 58 29 7 3 2 0 0 87 6 247
2019 Less than 3 years in the federal public service 60 25 4 9 3 0 0 84 11 174
2019 3 to 10 years in the federal public service 54 30 7 5 3 0 0 85 8 242
2019 11 to 20 years in the federal public service 51 33 6 7 2 0 0 85 10 529
2019 More than 20 years in the federal public service 55 29 6 6 4 0 0 84 10 210
2018 Less than 3 years in the federal public service 63 26 2 6 3 0 0 89 9 156
2018 3 to 10 years in the federal public service 49 34 7 6 3 0 0 84 9 277
2018 11 to 20 years in the federal public service 49 34 6 7 4 0 0 83 11 558
2018 More than 20 years in the federal public service 50 37 4 3 5 1 0 88 9 215
2017 Less than 3 years in the federal public service 64 23 5 5 1 1 0 89 6 144
2017 3 to 10 years in the federal public service 53 27 11 5 3 0 0 81 8 337
2017 11 to 20 years in the federal public service 50 31 6 7 5 0 0 82 12 553
2017 More than 20 years in the federal public service 50 30 7 8 4 1 0 81 12 222
2014 Less than 3 years in the federal public service 59 27 3 2 5 2 2 89 8 73
2014 3 to 10 years in the federal public service 46 33 9 8 3 1 0 80 10 439
2014 11 to 20 years in the federal public service 47 31 11 6 4 0 0 79 10 520
2014 More than 20 years in the federal public service 55 27 10 4 3 1 0 83 7 297

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 20 1 3 1 0 0 95 4 170
2020 3 to 10 years in the federal public service 63 28 4 3 1 0 0 92 5 287
2020 11 to 20 years in the federal public service 64 29 3 3 2 0 0 93 4 588
2020 More than 20 years in the federal public service 61 29 5 4 1 0 0 90 5 246
2019 Less than 3 years in the federal public service 68 21 3 7 1 0 0 90 7 173
2019 3 to 10 years in the federal public service 62 24 5 7 1 0 0 86 9 242
2019 11 to 20 years in the federal public service 55 33 6 5 1 0 0 88 6 531
2019 More than 20 years in the federal public service 60 29 5 3 3 0 0 89 5 210
2018 Less than 3 years in the federal public service 76 19 2 3 0 0 0 95 3 156
2018 3 to 10 years in the federal public service 55 33 7 5 0 0 0 88 5 276
2018 11 to 20 years in the federal public service 53 35 8 3 2 0 0 88 4 555
2018 More than 20 years in the federal public service 54 37 2 4 2 1 0 91 6 215
2017 Less than 3 years in the federal public service 74 18 3 5 1 0 0 91 6 144
2017 3 to 10 years in the federal public service 49 37 7 6 1 0 0 85 8 337
2017 11 to 20 years in the federal public service 49 38 7 4 3 0 0 87 7 552
2017 More than 20 years in the federal public service 44 42 9 2 3 0 0 85 5 222
2014 Less than 3 years in the federal public service 69 23 1 5 1 0 1 93 6 73
2014 3 to 10 years in the federal public service 46 38 11 5 1 0 0 83 6 440
2014 11 to 20 years in the federal public service 46 39 9 4 2 0 0 85 7 522
2014 More than 20 years in the federal public service 50 40 6 3 2 0 0 89 5 297

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 24 3 3 2 0 0 92 5 170
2020 3 to 10 years in the federal public service 60 29 5 4 2 0 0 89 6 289
2020 11 to 20 years in the federal public service 58 30 6 4 1 1 0 89 5 581
2020 More than 20 years in the federal public service 55 33 8 2 2 0 0 88 5 248
2019 Less than 3 years in the federal public service 62 24 4 6 0 2 1 89 6 173
2019 3 to 10 years in the federal public service 55 32 9 4 1 0 0 86 4 242
2019 11 to 20 years in the federal public service 49 38 9 3 1 0 0 87 4 534
2019 More than 20 years in the federal public service 51 37 5 3 2 1 0 89 6 210
2018 Less than 3 years in the federal public service 60 27 6 4 1 2 0 89 5 156
2018 3 to 10 years in the federal public service 46 41 7 4 0 1 0 88 4 276
2018 11 to 20 years in the federal public service 45 43 7 3 2 0 0 88 5 558
2018 More than 20 years in the federal public service 49 40 6 2 2 0 0 89 5 213

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 21 4 2 3 6 2 90 6 171
2020 3 to 10 years in the federal public service 58 21 10 5 1 3 2 83 7 292
2020 11 to 20 years in the federal public service 59 22 7 4 2 4 2 86 6 589
2020 More than 20 years in the federal public service 52 27 6 3 2 5 4 88 5 249
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 21 10 3 1 2 4 84 5 171
2020 3 to 10 years in the federal public service 58 23 10 3 1 1 3 85 5 292
2020 11 to 20 years in the federal public service 62 23 9 2 1 0 3 88 3 591
2020 More than 20 years in the federal public service 62 25 8 1 2 1 2 89 2 249
2019 Less than 3 years in the federal public service 53 21 10 5 4 2 5 80 9 174
2019 3 to 10 years in the federal public service 53 32 8 5 1 0 1 86 6 242
2019 11 to 20 years in the federal public service 53 29 11 4 1 1 2 84 5 533
2019 More than 20 years in the federal public service 54 26 10 2 1 2 5 86 4 212

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 22 5 4 4 2 1 86 8 171
2020 3 to 10 years in the federal public service 54 30 9 5 1 1 1 85 6 291
2020 11 to 20 years in the federal public service 52 34 7 5 2 0 0 86 7 590
2020 More than 20 years in the federal public service 54 32 8 5 1 0 0 86 6 247
2019 Less than 3 years in the federal public service 48 33 7 7 2 1 2 83 10 172
2019 3 to 10 years in the federal public service 46 33 12 6 3 1 0 80 9 242
2019 11 to 20 years in the federal public service 45 34 10 9 2 1 1 80 10 533
2019 More than 20 years in the federal public service 45 33 12 8 2 1 0 79 9 212
2018 Less than 3 years in the federal public service 57 23 13 5 1 0 0 80 7 157
2018 3 to 10 years in the federal public service 44 37 9 6 3 1 1 82 9 275
2018 11 to 20 years in the federal public service 41 33 12 8 5 0 1 75 13 557
2018 More than 20 years in the federal public service 40 42 8 5 4 0 0 82 10 214
2017 Less than 3 years in the federal public service 54 31 6 8 0 0 0 85 9 144
2017 3 to 10 years in the federal public service 44 35 10 7 4 1 1 79 11 337
2017 11 to 20 years in the federal public service 42 37 11 7 2 1 0 79 10 555
2017 More than 20 years in the federal public service 40 43 8 7 2 0 0 83 9 224
2014 Less than 3 years in the federal public service 40 34 14 5 0 1 6 80 5 73
2014 3 to 10 years in the federal public service 40 39 13 4 2 0 1 80 6 440
2014 11 to 20 years in the federal public service 38 37 10 10 4 1 0 76 14 521
2014 More than 20 years in the federal public service 47 34 10 6 2 0 0 82 8 297

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 15 7 3 2 2 0 88 5 170
2020 3 to 10 years in the federal public service 63 20 9 4 1 2 1 86 5 292
2020 11 to 20 years in the federal public service 58 23 10 3 3 2 1 83 6 589
2020 More than 20 years in the federal public service 54 25 11 4 2 1 4 83 5 247

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 22 6 2 2 0 0 91 4 171
2020 3 to 10 years in the federal public service 59 28 5 5 1 1 1 89 6 291
2020 11 to 20 years in the federal public service 60 25 7 5 2 0 0 86 7 591
2020 More than 20 years in the federal public service 60 29 7 4 1 0 0 88 4 248
2019 Less than 3 years in the federal public service 56 30 6 5 1 0 1 88 6 174
2019 3 to 10 years in the federal public service 54 27 9 6 3 1 0 82 9 240
2019 11 to 20 years in the federal public service 48 35 9 5 2 0 1 84 7 534
2019 More than 20 years in the federal public service 47 36 6 8 2 0 0 83 11 212
2018 Less than 3 years in the federal public service 53 30 10 3 1 1 1 85 5 157
2018 3 to 10 years in the federal public service 51 30 8 7 3 1 0 82 10 273
2018 11 to 20 years in the federal public service 46 36 8 6 4 1 1 83 10 553
2018 More than 20 years in the federal public service 46 38 5 5 5 0 0 85 10 214
2017 Less than 3 years in the federal public service 60 33 3 2 2 0 0 93 4 144
2017 3 to 10 years in the federal public service 45 38 10 4 3 1 0 83 7 337
2017 11 to 20 years in the federal public service 47 35 9 6 2 1 0 83 9 555
2017 More than 20 years in the federal public service 41 43 6 6 4 0 0 85 9 225
2014 Less than 3 years in the federal public service 46 39 8 1 0 3 3 91 1 73
2014 3 to 10 years in the federal public service 47 34 12 5 2 0 1 82 7 440
2014 11 to 20 years in the federal public service 44 32 14 6 3 0 0 76 10 522
2014 More than 20 years in the federal public service 53 34 6 4 2 0 0 88 6 296

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 43 57 171
2020 3 to 10 years in the federal public service 53 47 292
2020 11 to 20 years in the federal public service 50 50 591
2020 More than 20 years in the federal public service 34 66 249

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 13 6 2 2 7 9 88 4 171
2020 3 to 10 years in the federal public service 67 17 6 2 1 3 5 91 3 290
2020 11 to 20 years in the federal public service 67 19 5 1 1 2 4 92 2 589
2020 More than 20 years in the federal public service 60 20 8 1 1 4 6 89 2 248

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 16 5 4 2 0 0 89 6 171
2020 3 to 10 years in the federal public service 66 19 9 5 1 0 0 85 6 292
2020 11 to 20 years in the federal public service 64 23 6 6 1 0 1 87 7 590
2020 More than 20 years in the federal public service 65 25 6 3 1 0 0 90 4 249
2019 Less than 3 years in the federal public service 59 27 8 4 1 0 0 87 5 174
2019 3 to 10 years in the federal public service 58 26 7 7 2 0 0 84 10 241
2019 11 to 20 years in the federal public service 53 31 8 6 3 1 0 84 8 533
2019 More than 20 years in the federal public service 57 23 10 6 3 0 0 81 9 210
2018 Less than 3 years in the federal public service 64 21 7 5 2 0 0 86 7 157
2018 3 to 10 years in the federal public service 52 31 7 7 2 0 0 84 9 276
2018 11 to 20 years in the federal public service 49 28 11 7 5 0 0 77 12 556
2018 More than 20 years in the federal public service 55 28 9 2 4 0 1 84 7 215
2017 Less than 3 years in the federal public service 67 19 9 4 1 0 0 86 5 144
2017 3 to 10 years in the federal public service 58 24 10 5 3 0 0 82 8 337
2017 11 to 20 years in the federal public service 55 27 7 6 4 0 0 83 11 554
2017 More than 20 years in the federal public service 49 32 11 4 4 0 0 81 8 225
2014 Less than 3 years in the federal public service 52 31 6 7 0 2 1 86 8 73
2014 3 to 10 years in the federal public service 50 34 8 5 2 0 0 84 7 440
2014 11 to 20 years in the federal public service 46 31 12 5 4 1 0 78 9 521
2014 More than 20 years in the federal public service 52 32 10 4 2 1 0 85 5 297
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 21 3 1 3 7 2 92 4 171
2020 3 to 10 years in the federal public service 49 30 6 4 2 9 0 87 6 292
2020 11 to 20 years in the federal public service 41 34 10 5 2 7 0 82 7 589
2020 More than 20 years in the federal public service 47 30 9 4 2 8 0 84 6 249
2019 Less than 3 years in the federal public service 54 29 7 2 1 7 0 89 4 173
2019 3 to 10 years in the federal public service 33 37 16 5 1 6 0 76 7 238
2019 11 to 20 years in the federal public service 28 44 13 7 2 7 0 76 9 531
2019 More than 20 years in the federal public service 26 44 10 8 4 8 0 76 13 209
2018 Less than 3 years in the federal public service 56 29 5 2 1 7 0 91 3 159
2018 3 to 10 years in the federal public service 35 37 12 5 3 8 0 79 8 276
2018 11 to 20 years in the federal public service 30 40 16 6 2 5 0 74 9 557
2018 More than 20 years in the federal public service 30 39 12 6 4 8 0 75 11 213
2017 Less than 3 years in the federal public service 62 21 5 2 0 9 1 92 2 144
2017 3 to 10 years in the federal public service 29 38 14 5 5 9 0 74 11 336
2017 11 to 20 years in the federal public service 22 45 15 8 4 5 0 71 13 555
2017 More than 20 years in the federal public service 25 38 22 4 5 6 0 67 10 223
2014 Less than 3 years in the federal public service 50 28 5 5 0 9 3 89 5 73
2014 3 to 10 years in the federal public service 26 36 18 9 3 8 1 67 13 440
2014 11 to 20 years in the federal public service 21 39 21 9 4 6 0 64 13 521
2014 More than 20 years in the federal public service 26 44 16 6 2 6 0 74 9 297

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 22 5 3 2 2 1 89 6 171
2020 3 to 10 years in the federal public service 43 37 8 7 2 2 0 82 9 291
2020 11 to 20 years in the federal public service 38 38 12 7 3 1 0 77 11 588
2020 More than 20 years in the federal public service 42 35 12 8 2 2 0 78 10 248
2019 Less than 3 years in the federal public service 50 31 11 3 3 2 0 83 6 172
2019 3 to 10 years in the federal public service 29 42 18 8 1 1 0 73 9 238
2019 11 to 20 years in the federal public service 24 44 19 8 3 3 0 69 11 529
2019 More than 20 years in the federal public service 25 43 16 9 5 2 0 69 15 209
2018 Less than 3 years in the federal public service 54 28 12 2 2 1 0 83 4 158
2018 3 to 10 years in the federal public service 30 40 15 7 4 4 0 73 11 277
2018 11 to 20 years in the federal public service 26 42 19 8 3 2 0 70 11 558
2018 More than 20 years in the federal public service 22 50 12 8 6 2 0 74 14 212
2017 Less than 3 years in the federal public service 55 28 9 1 1 6 1 89 2 144
2017 3 to 10 years in the federal public service 24 40 15 10 6 4 0 68 16 336
2017 11 to 20 years in the federal public service 20 41 21 10 6 2 0 62 17 555
2017 More than 20 years in the federal public service 23 41 19 9 5 3 0 66 14 224
2014 Less than 3 years in the federal public service 48 26 9 3 3 9 1 83 7 73
2014 3 to 10 years in the federal public service 24 35 21 10 6 4 1 61 17 440
2014 11 to 20 years in the federal public service 18 39 24 13 4 2 0 58 18 522
2014 More than 20 years in the federal public service 24 46 17 7 3 3 0 72 10 297

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 27 6 6 2 7 1 85 9 170
2020 3 to 10 years in the federal public service 33 36 13 8 3 6 0 75 12 291
2020 11 to 20 years in the federal public service 27 40 15 9 4 4 1 70 14 589
2020 More than 20 years in the federal public service 32 34 16 9 3 5 0 71 13 248
2019 Less than 3 years in the federal public service 41 29 14 3 3 11 0 77 6 174
2019 3 to 10 years in the federal public service 22 38 22 9 4 4 0 63 14 238
2019 11 to 20 years in the federal public service 17 40 20 12 4 6 0 61 17 527
2019 More than 20 years in the federal public service 16 46 19 8 5 7 0 67 13 206
2018 Less than 3 years in the federal public service 44 30 11 5 1 8 0 80 7 159
2018 3 to 10 years in the federal public service 18 43 17 8 5 8 1 67 14 272
2018 11 to 20 years in the federal public service 16 40 26 11 3 4 0 59 14 557
2018 More than 20 years in the federal public service 15 47 17 8 5 8 0 68 14 214
2017 Less than 3 years in the federal public service 40 33 9 3 2 12 1 83 6 144
2017 3 to 10 years in the federal public service 16 36 21 15 5 7 0 56 21 334
2017 11 to 20 years in the federal public service 14 40 24 12 5 5 0 57 18 555
2017 More than 20 years in the federal public service 11 45 25 9 5 6 0 59 14 225
2014 Less than 3 years in the federal public service 37 29 12 3 1 17 1 80 5 73
2014 3 to 10 years in the federal public service 16 32 22 17 6 6 1 52 25 440
2014 11 to 20 years in the federal public service 12 37 27 12 6 6 0 52 19 522
2014 More than 20 years in the federal public service 16 41 25 9 3 5 0 61 13 297

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 32 10 6 3 3 1 80 9 170
2020 3 to 10 years in the federal public service 33 36 13 12 5 2 0 71 17 291
2020 11 to 20 years in the federal public service 28 41 15 10 4 2 0 70 15 588
2020 More than 20 years in the federal public service 33 43 12 8 2 2 0 77 10 249
2019 Less than 3 years in the federal public service 40 34 10 5 4 6 1 79 10 174
2019 3 to 10 years in the federal public service 18 40 20 14 6 2 0 59 21 239
2019 11 to 20 years in the federal public service 17 40 20 15 4 3 0 59 20 531
2019 More than 20 years in the federal public service 18 46 16 12 6 2 0 65 19 208
2018 Less than 3 years in the federal public service 37 38 8 8 5 3 0 78 13 158
2018 3 to 10 years in the federal public service 17 41 16 12 8 5 1 61 22 276
2018 11 to 20 years in the federal public service 18 42 19 15 4 2 0 61 19 558
2018 More than 20 years in the federal public service 17 49 11 17 4 2 0 67 21 214
2017 Less than 3 years in the federal public service 43 31 10 6 2 7 1 81 9 144
2017 3 to 10 years in the federal public service 16 41 18 12 9 3 0 59 22 336
2017 11 to 20 years in the federal public service 17 44 17 15 5 1 0 62 21 554
2017 More than 20 years in the federal public service 18 46 20 9 5 2 0 65 14 224
2014 Less than 3 years in the federal public service 38 27 19 6 2 7 1 70 9 73
2014 3 to 10 years in the federal public service 17 39 18 13 9 3 0 59 23 440
2014 11 to 20 years in the federal public service 16 39 20 16 6 3 0 57 23 521
2014 More than 20 years in the federal public service 25 44 18 8 4 2 0 70 12 295

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 14 5 1 1 2 1 94 1 171
2020 3 to 10 years in the federal public service 73 18 8 0 0 1 0 92 0 292
2020 11 to 20 years in the federal public service 69 21 8 1 0 1 0 91 1 589
2020 More than 20 years in the federal public service 76 17 4 2 0 1 0 94 2 247
2019 Less than 3 years in the federal public service 75 17 5 1 1 1 0 93 2 173
2019 3 to 10 years in the federal public service 67 27 4 1 0 1 0 94 1 241
2019 11 to 20 years in the federal public service 63 25 7 1 1 3 0 91 1 534
2019 More than 20 years in the federal public service 63 24 9 1 1 3 0 89 2 212
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 42 6 1 2 3 0 91 3 170
2020 3 to 10 years in the federal public service 35 45 12 5 1 2 0 82 6 292
2020 11 to 20 years in the federal public service 32 48 11 6 2 1 0 81 8 588
2020 More than 20 years in the federal public service 38 44 10 5 1 2 0 83 6 249
2019 Less than 3 years in the federal public service 37 46 13 2 1 1 0 84 3 174
2019 3 to 10 years in the federal public service 31 45 15 6 1 2 0 77 7 240
2019 11 to 20 years in the federal public service 26 49 16 7 1 1 0 75 8 534
2019 More than 20 years in the federal public service 31 47 11 7 1 1 0 80 9 212
2018 Less than 3 years in the federal public service 45 41 9 4 1 2 0 87 4 159
2018 3 to 10 years in the federal public service 28 51 12 6 2 1 0 80 8 278
2018 11 to 20 years in the federal public service 27 51 13 6 1 1 0 79 7 556
2018 More than 20 years in the federal public service 29 48 14 6 2 0 0 78 8 213
2017 Less than 3 years in the federal public service 49 33 5 7 2 4 0 85 10 144
2017 3 to 10 years in the federal public service 30 47 14 6 3 1 0 77 9 335
2017 11 to 20 years in the federal public service 28 47 14 8 2 1 0 75 10 553
2017 More than 20 years in the federal public service 24 51 14 9 1 0 0 75 10 225
2014 Less than 3 years in the federal public service 41 32 12 9 0 5 1 78 9 73
2014 3 to 10 years in the federal public service 28 43 17 8 2 1 0 73 10 440
2014 11 to 20 years in the federal public service 26 46 17 7 2 2 0 74 9 522
2014 More than 20 years in the federal public service 34 46 13 4 1 1 0 82 5 297

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 39 8 5 2 7 0 85 7 170
2020 3 to 10 years in the federal public service 23 43 15 10 2 4 1 70 14 290
2020 11 to 20 years in the federal public service 20 47 16 9 3 4 0 70 13 586
2020 More than 20 years in the federal public service 26 46 15 8 2 2 1 74 11 248
2019 Less than 3 years in the federal public service 26 43 15 9 3 4 0 72 12 173
2019 3 to 10 years in the federal public service 18 39 23 12 4 3 0 59 17 239
2019 11 to 20 years in the federal public service 14 41 22 16 4 3 0 57 21 529
2019 More than 20 years in the federal public service 17 41 16 15 7 3 0 60 23 209

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 26 10 7 3 6 0 79 10 170
2020 3 to 10 years in the federal public service 39 36 11 7 3 2 1 77 11 291
2020 11 to 20 years in the federal public service 49 34 8 4 1 2 1 86 6 589
2020 More than 20 years in the federal public service 52 35 9 1 2 0 1 88 3 248
2019 Less than 3 years in the federal public service 43 30 12 6 5 2 2 76 12 174
2019 3 to 10 years in the federal public service 38 36 14 6 3 3 1 76 10 240
2019 11 to 20 years in the federal public service 43 41 9 4 1 0 0 85 6 534
2019 More than 20 years in the federal public service 49 35 7 4 3 0 1 86 7 212
2018 Less than 3 years in the federal public service 41 33 7 11 4 3 1 78 15 159
2018 3 to 10 years in the federal public service 40 40 9 5 3 2 1 82 8 277
2018 11 to 20 years in the federal public service 50 36 6 4 3 1 1 88 6 555
2018 More than 20 years in the federal public service 49 38 7 3 1 1 1 89 4 214
2017 Less than 3 years in the federal public service 41 30 10 10 2 6 1 77 13 144
2017 3 to 10 years in the federal public service 39 40 9 7 2 2 1 81 10 335
2017 11 to 20 years in the federal public service 48 36 8 4 2 2 1 86 6 554
2017 More than 20 years in the federal public service 51 35 6 4 2 1 0 87 6 225
2014 Less than 3 years in the federal public service 37 28 6 4 8 14 3 78 14 73
2014 3 to 10 years in the federal public service 45 38 7 5 2 2 1 85 7 440
2014 11 to 20 years in the federal public service 44 40 7 4 3 1 1 86 7 522
2014 More than 20 years in the federal public service 53 40 4 1 1 0 0 93 3 297

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 28 10 1 1 4 0 88 2 171
2020 3 to 10 years in the federal public service 45 39 9 4 1 2 0 85 6 292
2020 11 to 20 years in the federal public service 45 35 14 3 1 2 0 81 4 588
2020 More than 20 years in the federal public service 51 34 8 2 3 1 0 86 5 245
2019 Less than 3 years in the federal public service 51 32 11 3 0 1 1 85 3 173
2019 3 to 10 years in the federal public service 41 40 12 4 2 1 0 82 6 241
2019 11 to 20 years in the federal public service 44 37 13 4 1 1 0 82 5 530
2019 More than 20 years in the federal public service 49 35 11 2 2 1 0 85 3 210
2018 Less than 3 years in the federal public service 46 35 12 2 1 3 0 84 3 156
2018 3 to 10 years in the federal public service 43 36 13 5 1 2 0 81 6 277
2018 11 to 20 years in the federal public service 44 42 9 2 2 0 0 87 4 551
2018 More than 20 years in the federal public service 44 41 10 3 0 1 0 87 3 211

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 19 11 7 4 18 3 72 14 171
2020 3 to 10 years in the federal public service 28 26 16 10 5 13 3 64 17 292
2020 11 to 20 years in the federal public service 20 25 21 12 7 14 2 53 22 586
2020 More than 20 years in the federal public service 25 25 17 10 7 9 6 59 21 247
2019 Less than 3 years in the federal public service 31 26 14 7 4 12 6 70 13 174
2019 3 to 10 years in the federal public service 19 27 19 14 6 13 2 54 23 242
2019 11 to 20 years in the federal public service 18 23 23 13 9 11 3 47 26 533
2019 More than 20 years in the federal public service 19 26 17 11 12 10 6 52 27 207
2018 Less than 3 years in the federal public service 33 19 18 8 5 15 2 62 16 159
2018 3 to 10 years in the federal public service 20 27 19 11 8 12 3 55 22 277
2018 11 to 20 years in the federal public service 17 25 22 14 9 10 3 49 26 555
2018 More than 20 years in the federal public service 16 31 14 14 11 12 1 55 28 213
2017 Less than 3 years in the federal public service 31 19 10 10 3 20 7 68 18 144
2017 3 to 10 years in the federal public service 13 22 24 13 8 15 5 44 27 335
2017 11 to 20 years in the federal public service 15 22 19 14 14 12 3 45 32 552
2017 More than 20 years in the federal public service 15 20 23 9 12 12 8 44 27 224
2014 Less than 3 years in the federal public service 34 14 10 10 0 24 8 71 14 73
2014 3 to 10 years in the federal public service 13 25 21 15 9 13 4 46 29 440
2014 11 to 20 years in the federal public service 11 21 24 14 14 13 2 38 34 522
2014 More than 20 years in the federal public service 17 24 18 12 11 12 6 50 27 297

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 27 11 5 3 7 0 80 8 170
2020 3 to 10 years in the federal public service 36 31 18 8 5 2 0 68 13 291
2020 11 to 20 years in the federal public service 25 37 20 11 4 3 0 64 16 588
2020 More than 20 years in the federal public service 27 43 14 9 4 2 0 72 13 244
2019 Less than 3 years in the federal public service 37 31 10 7 5 7 2 75 14 172
2019 3 to 10 years in the federal public service 27 36 16 15 4 1 0 64 19 242
2019 11 to 20 years in the federal public service 22 37 19 13 7 2 0 60 21 529
2019 More than 20 years in the federal public service 23 43 14 12 6 2 1 67 18 210
2018 Less than 3 years in the federal public service 37 36 14 8 2 3 0 75 10 157
2018 3 to 10 years in the federal public service 27 37 16 11 6 2 0 66 17 277
2018 11 to 20 years in the federal public service 20 41 20 13 5 2 0 62 18 558
2018 More than 20 years in the federal public service 17 44 20 12 5 2 0 63 17 213
2017 Less than 3 years in the federal public service 40 27 13 2 3 12 3 78 7 144
2017 3 to 10 years in the federal public service 27 43 12 10 4 4 0 73 15 337
2017 11 to 20 years in the federal public service 26 40 15 11 4 3 0 69 16 553
2017 More than 20 years in the federal public service 29 40 16 9 3 3 0 71 12 223
2014 Less than 3 years in the federal public service 38 27 8 7 3 9 7 77 13 73
2014 3 to 10 years in the federal public service 23 36 18 13 6 3 0 62 20 440
2014 11 to 20 years in the federal public service 22 39 19 13 6 1 0 62 19 520
2014 More than 20 years in the federal public service 25 44 20 5 4 1 1 70 9 297

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 27 12 6 4 7 1 76 11 171
2020 3 to 10 years in the federal public service 30 34 11 13 7 4 2 67 21 292
2020 11 to 20 years in the federal public service 23 31 15 15 11 3 2 57 27 590
2020 More than 20 years in the federal public service 20 30 19 12 10 1 8 55 24 249
2019 Less than 3 years in the federal public service 30 26 10 14 10 7 2 62 26 173
2019 3 to 10 years in the federal public service 26 28 17 17 9 3 0 57 26 241
2019 11 to 20 years in the federal public service 19 32 19 15 13 1 1 52 28 533
2019 More than 20 years in the federal public service 13 35 17 13 14 1 6 52 30 211
2018 Less than 3 years in the federal public service 37 28 15 14 4 1 1 66 19 158
2018 3 to 10 years in the federal public service 27 31 14 16 7 4 0 61 24 277
2018 11 to 20 years in the federal public service 20 27 20 17 11 2 1 49 30 557
2018 More than 20 years in the federal public service 11 37 16 15 13 2 6 52 30 214
2017 Less than 3 years in the federal public service 33 29 4 10 5 12 7 76 19 143
2017 3 to 10 years in the federal public service 21 29 16 19 11 3 2 52 31 335
2017 11 to 20 years in the federal public service 17 33 17 17 11 3 1 52 30 554
2017 More than 20 years in the federal public service 16 26 19 17 13 2 7 45 33 225
2014 Less than 3 years in the federal public service 23 19 16 14 8 3 17 52 28 73
2014 3 to 10 years in the federal public service 15 28 16 21 15 4 1 46 37 440
2014 11 to 20 years in the federal public service 12 27 18 22 16 3 1 41 40 522
2014 More than 20 years in the federal public service 18 32 18 17 10 3 3 52 28 297

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 27 5 4 1 2 8 88 6 171
2020 3 to 10 years in the federal public service 51 21 14 7 4 0 2 74 12 292
2020 11 to 20 years in the federal public service 48 18 18 8 5 0 3 69 13 589
2020 More than 20 years in the federal public service 55 25 8 4 2 1 5 85 7 249
2019 Less than 3 years in the federal public service 62 19 9 0 2 0 8 88 2 174
2019 3 to 10 years in the federal public service 60 23 10 3 2 1 1 84 5 240
2019 11 to 20 years in the federal public service 49 25 16 5 3 1 2 75 8 533
2019 More than 20 years in the federal public service 56 24 8 4 2 0 5 85 7 211

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 19 10 3 1 5 7 84 5 171
2020 3 to 10 years in the federal public service 46 26 17 5 2 1 2 75 7 291
2020 11 to 20 years in the federal public service 56 22 12 4 2 2 2 81 6 588
2020 More than 20 years in the federal public service 64 21 9 1 3 0 3 87 4 248
2019 Less than 3 years in the federal public service 51 22 13 1 4 1 7 80 6 173
2019 3 to 10 years in the federal public service 52 20 16 7 3 0 2 74 10 241
2019 11 to 20 years in the federal public service 56 22 13 3 2 1 2 81 5 534
2019 More than 20 years in the federal public service 55 21 10 1 3 1 9 84 5 211

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 3 1 2 1 3 8 95 4 170
2020 3 to 10 years in the federal public service 81 10 2 1 1 2 3 95 3 291
2020 11 to 20 years in the federal public service 79 7 3 2 2 4 4 92 4 585
2020 More than 20 years in the federal public service 79 7 4 1 2 2 5 92 3 248
2019 Less than 3 years in the federal public service 78 8 4 2 1 1 7 94 2 173
2019 3 to 10 years in the federal public service 81 7 3 1 1 4 2 94 2 240
2019 11 to 20 years in the federal public service 78 7 4 2 2 3 3 91 4 532
2019 More than 20 years in the federal public service 71 9 2 2 3 4 9 92 5 212

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 10 2 1 1 2 11 96 1 171
2020 3 to 10 years in the federal public service 74 13 3 3 2 1 5 92 4 291
2020 11 to 20 years in the federal public service 76 11 3 1 1 1 6 95 2 585
2020 More than 20 years in the federal public service 77 8 5 0 0 2 9 94 1 249
2019 Less than 3 years in the federal public service 83 5 1 0 0 1 10 99 0 172
2019 3 to 10 years in the federal public service 84 4 2 1 1 1 7 95 3 239
2019 11 to 20 years in the federal public service 82 6 1 1 1 1 9 97 2 531
2019 More than 20 years in the federal public service 74 5 0 1 3 1 15 95 4 207

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 33 12 5 1 5 0 80 7 171
2020 3 to 10 years in the federal public service 31 43 14 5 3 4 1 78 8 292
2020 11 to 20 years in the federal public service 26 46 18 4 2 3 0 75 6 589
2020 More than 20 years in the federal public service 33 47 12 3 2 2 1 82 6 246
2019 Less than 3 years in the federal public service 29 40 13 9 1 6 1 75 11 172
2019 3 to 10 years in the federal public service 25 45 17 6 2 4 0 73 9 241
2019 11 to 20 years in the federal public service 21 50 17 6 2 3 0 74 8 534
2019 More than 20 years in the federal public service 23 48 15 10 1 3 0 73 12 210
2018 Less than 3 years in the federal public service 34 33 20 4 2 7 0 72 6 159
2018 3 to 10 years in the federal public service 27 44 15 9 2 3 0 73 11 277
2018 11 to 20 years in the federal public service 27 43 19 5 3 2 0 72 9 558
2018 More than 20 years in the federal public service 21 46 18 7 4 4 0 70 11 211
2017 Less than 3 years in the federal public service 37 34 15 5 2 6 1 77 7 142
2017 3 to 10 years in the federal public service 24 42 19 6 3 5 0 70 10 336
2017 11 to 20 years in the federal public service 23 44 19 7 4 3 0 69 11 552
2017 More than 20 years in the federal public service 21 42 23 6 3 5 0 66 10 223

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 30 6 3 1 2 0 90 4 170
2020 3 to 10 years in the federal public service 48 37 8 4 1 1 0 86 6 290
2020 11 to 20 years in the federal public service 40 44 9 6 1 1 0 85 7 586
2020 More than 20 years in the federal public service 44 42 7 4 2 1 0 87 6 249
2019 Less than 3 years in the federal public service 60 30 4 5 0 2 0 91 5 173
2019 3 to 10 years in the federal public service 43 44 9 3 1 0 0 87 4 241
2019 11 to 20 years in the federal public service 39 43 11 5 2 1 0 83 6 530
2019 More than 20 years in the federal public service 42 40 12 5 1 0 0 82 6 208
2018 Less than 3 years in the federal public service 57 29 6 6 0 3 0 88 6 157
2018 3 to 10 years in the federal public service 44 44 7 2 1 2 0 90 3 275
2018 11 to 20 years in the federal public service 44 41 8 5 2 1 0 85 7 555
2018 More than 20 years in the federal public service 47 38 9 3 2 2 0 86 5 213
2017 Less than 3 years in the federal public service 66 25 4 3 1 1 0 92 4 144
2017 3 to 10 years in the federal public service 42 46 6 3 1 2 0 89 4 333
2017 11 to 20 years in the federal public service 39 44 9 5 1 1 0 84 7 555
2017 More than 20 years in the federal public service 36 50 11 2 0 1 0 87 2 225
2014 Less than 3 years in the federal public service 66 21 7 1 3 0 1 89 4 73
2014 3 to 10 years in the federal public service 38 42 12 3 1 3 0 83 4 440
2014 11 to 20 years in the federal public service 38 40 13 4 2 3 0 80 6 522
2014 More than 20 years in the federal public service 46 42 8 1 1 1 0 90 2 297

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 33 7 3 1 4 1 88 5 171
2020 3 to 10 years in the federal public service 48 33 9 4 1 5 0 86 5 291
2020 11 to 20 years in the federal public service 47 34 9 4 2 3 0 84 6 587
2020 More than 20 years in the federal public service 48 37 7 2 2 3 0 88 5 248
2019 Less than 3 years in the federal public service 58 28 7 3 1 3 0 89 4 172
2019 3 to 10 years in the federal public service 45 40 11 2 0 2 0 86 3 241
2019 11 to 20 years in the federal public service 47 38 10 2 1 2 0 87 3 532
2019 More than 20 years in the federal public service 51 36 8 2 1 2 0 88 4 211
2018 Less than 3 years in the federal public service 58 28 7 5 0 3 0 88 5 158
2018 3 to 10 years in the federal public service 38 43 8 6 1 4 0 84 7 277
2018 11 to 20 years in the federal public service 46 39 9 3 1 2 0 87 4 554
2018 More than 20 years in the federal public service 47 39 8 3 0 3 0 89 3 209
2017 Less than 3 years in the federal public service 53 28 7 2 2 7 0 88 5 143
2017 3 to 10 years in the federal public service 41 35 12 5 2 6 0 80 7 336
2017 11 to 20 years in the federal public service 42 38 11 4 1 5 0 83 5 553
2017 More than 20 years in the federal public service 38 46 10 1 1 3 0 87 3 224
2014 Less than 3 years in the federal public service 56 25 9 2 2 5 1 87 4 73
2014 3 to 10 years in the federal public service 39 38 14 2 1 6 0 82 3 440
2014 11 to 20 years in the federal public service 39 37 14 2 1 5 0 81 4 522
2014 More than 20 years in the federal public service 45 42 8 1 1 2 0 90 2 297

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 30 8 2 2 5 1 88 4 171
2020 3 to 10 years in the federal public service 46 34 9 5 2 4 0 84 7 290
2020 11 to 20 years in the federal public service 50 32 10 3 1 3 1 85 5 588
2020 More than 20 years in the federal public service 48 37 8 2 2 2 0 88 4 247

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 21 5 2 3 5 2 90 5 171
2020 3 to 10 years in the federal public service 49 32 6 5 2 4 2 86 7 291
2020 11 to 20 years in the federal public service 52 30 5 6 2 3 2 86 9 588
2020 More than 20 years in the federal public service 47 36 7 3 2 2 3 88 5 248

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 13 3 1 2 0 0 94 3 171
2020 3 to 10 years in the federal public service 66 27 3 3 2 0 0 93 5 292
2020 11 to 20 years in the federal public service 60 31 5 3 1 0 0 91 4 590
2020 More than 20 years in the federal public service 62 29 5 3 2 0 0 90 5 247
2019 Less than 3 years in the federal public service 71 25 3 0 0 0 0 96 0 173
2019 3 to 10 years in the federal public service 62 29 7 2 0 0 0 91 2 240
2019 11 to 20 years in the federal public service 53 38 5 3 1 0 0 91 4 532
2019 More than 20 years in the federal public service 55 32 7 4 1 1 0 88 5 212
2018 Less than 3 years in the federal public service 67 30 2 1 1 0 0 96 1 157
2018 3 to 10 years in the federal public service 59 33 5 2 1 0 0 92 2 277
2018 11 to 20 years in the federal public service 53 36 7 3 1 0 0 89 3 552
2018 More than 20 years in the federal public service 53 34 8 2 1 1 1 88 4 214
2017 Less than 3 years in the federal public service 74 21 4 1 0 0 0 96 1 144
2017 3 to 10 years in the federal public service 51 40 6 2 1 1 0 91 3 337
2017 11 to 20 years in the federal public service 48 42 6 3 2 0 0 90 5 554
2017 More than 20 years in the federal public service 45 41 8 4 2 0 0 86 6 225
2014 Less than 3 years in the federal public service 75 19 2 1 2 0 1 95 3 73
2014 3 to 10 years in the federal public service 48 41 9 2 0 0 0 89 2 439
2014 11 to 20 years in the federal public service 41 44 11 2 2 0 0 86 4 520
2014 More than 20 years in the federal public service 55 38 5 1 0 0 0 93 2 296

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 18 3 2 2 0 0 93 4 171
2020 3 to 10 years in the federal public service 62 26 7 3 2 0 0 88 5 289
2020 11 to 20 years in the federal public service 60 26 9 3 2 0 0 86 5 588
2020 More than 20 years in the federal public service 57 30 7 3 2 1 0 88 4 246
2019 Less than 3 years in the federal public service 65 27 6 1 0 0 0 92 1 173
2019 3 to 10 years in the federal public service 64 25 9 1 1 0 0 89 2 240
2019 11 to 20 years in the federal public service 53 33 9 3 2 1 0 86 4 532
2019 More than 20 years in the federal public service 51 32 9 4 2 1 0 84 6 210
2018 Less than 3 years in the federal public service 65 25 7 3 1 0 0 90 3 157
2018 3 to 10 years in the federal public service 61 29 6 3 2 0 0 90 5 275
2018 11 to 20 years in the federal public service 52 34 10 3 1 1 0 86 4 553
2018 More than 20 years in the federal public service 52 29 12 4 2 1 0 82 6 213
2017 Less than 3 years in the federal public service 70 22 4 2 1 2 0 93 3 144
2017 3 to 10 years in the federal public service 50 32 13 3 2 0 0 82 5 336
2017 11 to 20 years in the federal public service 47 36 10 4 3 1 0 83 7 549
2017 More than 20 years in the federal public service 49 33 13 3 2 1 0 82 5 223
2014 Less than 3 years in the federal public service 58 28 5 6 0 1 1 88 6 73
2014 3 to 10 years in the federal public service 37 42 15 4 1 1 0 79 6 440
2014 11 to 20 years in the federal public service 35 42 16 4 2 1 0 78 6 522
2014 More than 20 years in the federal public service 46 38 11 4 1 0 0 84 5 297

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 19 4 3 2 0 0 91 5 169
2020 3 to 10 years in the federal public service 59 28 7 4 2 0 0 87 6 291
2020 11 to 20 years in the federal public service 56 30 8 3 2 0 0 86 5 585
2020 More than 20 years in the federal public service 55 33 7 2 2 0 0 89 4 247
2019 Less than 3 years in the federal public service 62 30 5 2 0 0 0 92 3 171
2019 3 to 10 years in the federal public service 57 31 9 1 2 0 0 88 3 241
2019 11 to 20 years in the federal public service 49 36 9 5 1 1 0 85 6 527
2019 More than 20 years in the federal public service 50 31 10 4 4 1 0 82 8 210
2018 Less than 3 years in the federal public service 59 32 5 2 1 0 0 91 3 158
2018 3 to 10 years in the federal public service 56 34 5 3 2 0 0 90 5 277
2018 11 to 20 years in the federal public service 46 39 9 4 2 0 0 85 6 553
2018 More than 20 years in the federal public service 49 31 13 6 1 0 0 80 7 212
2017 Less than 3 years in the federal public service 69 25 2 2 1 1 0 95 3 144
2017 3 to 10 years in the federal public service 46 36 12 5 2 0 0 82 7 337
2017 11 to 20 years in the federal public service 43 40 9 5 3 0 0 83 8 553
2017 More than 20 years in the federal public service 41 40 14 3 1 0 0 81 4 225
2014 Less than 3 years in the federal public service 56 32 5 4 0 1 1 91 4 73
2014 3 to 10 years in the federal public service 36 44 14 5 1 0 0 80 6 439
2014 11 to 20 years in the federal public service 33 45 14 5 2 1 0 79 7 521
2014 More than 20 years in the federal public service 46 39 9 4 2 0 0 86 6 297

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 15 13 5 3 3 0 79 8 170
2020 3 to 10 years in the federal public service 55 25 9 4 4 3 1 83 8 291
2020 11 to 20 years in the federal public service 54 24 12 6 2 2 0 80 8 589
2020 More than 20 years in the federal public service 58 22 10 3 2 3 1 83 6 248
2019 Less than 3 years in the federal public service 48 22 11 9 4 6 0 75 13 173
2019 3 to 10 years in the federal public service 55 21 13 7 2 2 0 78 9 241
2019 11 to 20 years in the federal public service 50 25 11 8 2 2 0 77 11 534
2019 More than 20 years in the federal public service 55 26 7 2 5 4 1 85 7 212
2018 Less than 3 years in the federal public service 53 21 14 5 6 1 1 75 11 157
2018 3 to 10 years in the federal public service 54 26 12 5 2 1 0 81 7 277
2018 11 to 20 years in the federal public service 48 26 13 7 3 2 0 76 11 554
2018 More than 20 years in the federal public service 50 24 15 6 3 2 1 76 9 214
2017 Less than 3 years in the federal public service 46 23 7 9 4 9 0 77 15 143
2017 3 to 10 years in the federal public service 45 24 15 7 4 4 0 72 12 336
2017 11 to 20 years in the federal public service 41 30 14 7 6 3 0 73 13 551
2017 More than 20 years in the federal public service 43 25 18 5 2 5 2 73 8 223
2014 Less than 3 years in the federal public service 47 25 10 5 1 9 4 81 7 73
2014 3 to 10 years in the federal public service 38 26 19 10 4 3 0 66 14 440
2014 11 to 20 years in the federal public service 36 31 17 8 4 4 0 70 13 522
2014 More than 20 years in the federal public service 44 28 14 6 4 3 1 76 10 296
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 15 42 43 171
2020 3 to 10 years in the federal public service 28 40 33 292
2020 11 to 20 years in the federal public service 24 42 33 591
2020 More than 20 years in the federal public service 35 38 27 249
2019 Less than 3 years in the federal public service 42 22 36 173
2019 3 to 10 years in the federal public service 37 31 32 242
2019 11 to 20 years in the federal public service 32 36 32 535
2019 More than 20 years in the federal public service 36 39 25 212
2018 Less than 3 years in the federal public service 43 28 28 159
2018 3 to 10 years in the federal public service 32 40 28 278
2018 11 to 20 years in the federal public service 33 39 29 557
2018 More than 20 years in the federal public service 32 40 28 214
2017 Less than 3 years in the federal public service 39 26 35 144
2017 3 to 10 years in the federal public service 32 35 33 337
2017 11 to 20 years in the federal public service 33 38 28 553
2017 More than 20 years in the federal public service 30 44 26 225
2014 Less than 3 years in the federal public service 36 30 34 73
2014 3 to 10 years in the federal public service 36 29 35 440
2014 11 to 20 years in the federal public service 34 33 33 522
2014 More than 20 years in the federal public service 30 42 28 296

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 40 42 0 10 8 26
2020 3 to 10 years in the federal public service 0 47 34 4 7 8 82
2020 11 to 20 years in the federal public service 10 41 34 3 1 12 143
2020 More than 20 years in the federal public service 60 16 14 4 0 5 87
2019 Less than 3 years in the federal public service 0 28 24 3 44 1 70
2019 3 to 10 years in the federal public service 0 41 35 4 10 10 87
2019 11 to 20 years in the federal public service 11 41 39 4 1 4 172
2019 More than 20 years in the federal public service 60 15 13 1 1 10 76
2018 Less than 3 years in the federal public service 0 29 23 2 42 3 66
2018 3 to 10 years in the federal public service 0 49 32 7 5 7 89
2018 11 to 20 years in the federal public service 11 40 32 5 0 11 180
2018 More than 20 years in the federal public service 60 17 18 0 2 4 69
2017 Less than 3 years in the federal public service 0 16 16 4 60 4 56
2017 3 to 10 years in the federal public service 1 35 33 12 8 11 109
2017 11 to 20 years in the federal public service 7 38 36 3 5 12 185
2017 More than 20 years in the federal public service 49 14 30 0 2 6 68
2014 Less than 3 years in the federal public service 3 19 33 12 9999 34 27
2014 3 to 10 years in the federal public service 2 43 35 7 9999 14 158
2014 11 to 20 years in the federal public service 4 41 40 7 9999 10 177
2014 More than 20 years in the federal public service 52 20 24 3 9999 1 88
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 9 91 171
2020 3 to 10 years in the federal public service 10 90 292
2020 11 to 20 years in the federal public service 9 91 590
2020 More than 20 years in the federal public service 8 92 247
2019 Less than 3 years in the federal public service 7 93 173
2019 3 to 10 years in the federal public service 11 89 241
2019 11 to 20 years in the federal public service 11 89 534
2019 More than 20 years in the federal public service 12 88 212
2018 Less than 3 years in the federal public service 5 95 159
2018 3 to 10 years in the federal public service 10 90 277
2018 11 to 20 years in the federal public service 10 90 557
2018 More than 20 years in the federal public service 12 88 214

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 45 55 14
2020 3 to 10 years in the federal public service 27 73 29
2020 11 to 20 years in the federal public service 54 46 54
2020 More than 20 years in the federal public service 53 47 19
2019 Less than 3 years in the federal public service 46 54 12
2019 3 to 10 years in the federal public service 72 28 28
2019 11 to 20 years in the federal public service 50 50 61
2019 More than 20 years in the federal public service 30 70 27
2018 3 to 10 years in the federal public service 52 48 28
2018 11 to 20 years in the federal public service 50 50 56

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 54 46 14
2020 3 to 10 years in the federal public service 73 27 29
2020 11 to 20 years in the federal public service 54 46 54
2020 More than 20 years in the federal public service 57 43 19
2019 3 to 10 years in the federal public service 50 50 28
2019 11 to 20 years in the federal public service 59 41 61
2018 3 to 10 years in the federal public service 70 30 28
2018 11 to 20 years in the federal public service 65 35 56

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 15 85 54
2018 3 to 10 years in the federal public service 0 100 28

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 54
2020 More than 20 years in the federal public service 0 100 19
2019 Less than 3 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 28
2019 11 to 20 years in the federal public service 0 100 61
2019 More than 20 years in the federal public service 0 100 27
2018 3 to 10 years in the federal public service 0 100 28
2018 11 to 20 years in the federal public service 0 100 56

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 28

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 28
2018 More than 20 years in the federal public service 0 100 25

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 27
2018 3 to 10 years in the federal public service 0 100 28
2018 More than 20 years in the federal public service 0 100 25

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 35 65 29
2020 11 to 20 years in the federal public service 39 61 54
2019 11 to 20 years in the federal public service 46 54 61
2018 3 to 10 years in the federal public service 21 79 28
2018 11 to 20 years in the federal public service 41 59 56

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 61 39 29
2020 11 to 20 years in the federal public service 48 52 54
2019 11 to 20 years in the federal public service 37 63 61
2018 3 to 10 years in the federal public service 40 60 28
2018 11 to 20 years in the federal public service 35 65 56

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 41 59 14
2020 3 to 10 years in the federal public service 44 56 29
2020 11 to 20 years in the federal public service 37 63 54
2020 More than 20 years in the federal public service 58 42 19
2019 11 to 20 years in the federal public service 38 62 61
2018 3 to 10 years in the federal public service 49 51 28
2018 11 to 20 years in the federal public service 38 62 56

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 34 66 14
2020 3 to 10 years in the federal public service 61 39 29
2020 11 to 20 years in the federal public service 39 61 54
2020 More than 20 years in the federal public service 53 47 19
2019 11 to 20 years in the federal public service 36 64 61
2018 3 to 10 years in the federal public service 27 73 28
2018 11 to 20 years in the federal public service 45 55 56

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 48 52 29
2020 11 to 20 years in the federal public service 24 76 54
2019 11 to 20 years in the federal public service 16 84 61
2018 3 to 10 years in the federal public service 31 69 28
2018 11 to 20 years in the federal public service 22 78 56

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 48 52 29
2020 11 to 20 years in the federal public service 51 49 54
2019 Less than 3 years in the federal public service 58 42 11
2019 3 to 10 years in the federal public service 59 41 27
2019 11 to 20 years in the federal public service 56 44 61
2019 More than 20 years in the federal public service 54 46 27
2018 3 to 10 years in the federal public service 67 33 28
2018 11 to 20 years in the federal public service 68 32 56

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 31 69 29
2020 11 to 20 years in the federal public service 39 61 54
2019 11 to 20 years in the federal public service 34 66 61
2018 3 to 10 years in the federal public service 16 84 28
2018 11 to 20 years in the federal public service 38 62 56

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 54
2020 More than 20 years in the federal public service 0 100 19
2019 Less than 3 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 27
2019 11 to 20 years in the federal public service 0 100 61
2019 More than 20 years in the federal public service 0 100 27
2018 3 to 10 years in the federal public service 0 100 28
2018 11 to 20 years in the federal public service 0 100 56

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 14
2020 11 to 20 years in the federal public service 0 100 54
2019 3 to 10 years in the federal public service 0 100 27
2019 11 to 20 years in the federal public service 0 100 61
2018 11 to 20 years in the federal public service 9 91 56
2018 More than 20 years in the federal public service 0 100 25

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 14
2019 Less than 3 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 28

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 51 49 14
2020 3 to 10 years in the federal public service 53 47 29
2020 11 to 20 years in the federal public service 46 54 54
2020 More than 20 years in the federal public service 52 48 19
2019 Less than 3 years in the federal public service 46 54 11
2019 3 to 10 years in the federal public service 44 56 27
2019 11 to 20 years in the federal public service 37 63 61
2019 More than 20 years in the federal public service 44 56 27
2018 3 to 10 years in the federal public service 44 56 28
2018 11 to 20 years in the federal public service 39 61 56

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 25 75 29
2020 11 to 20 years in the federal public service 21 79 54
2019 11 to 20 years in the federal public service 26 74 61
2018 11 to 20 years in the federal public service 22 78 56

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 21 79 29
2020 11 to 20 years in the federal public service 11 89 54
2019 3 to 10 years in the federal public service 22 78 27
2019 11 to 20 years in the federal public service 13 87 61
2018 3 to 10 years in the federal public service 20 80 28
2018 11 to 20 years in the federal public service 21 79 56

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 67 33 29
2020 11 to 20 years in the federal public service 61 39 54
2019 11 to 20 years in the federal public service 60 40 60
2018 3 to 10 years in the federal public service 53 47 28
2018 11 to 20 years in the federal public service 56 44 56

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 28 72 29
2020 11 to 20 years in the federal public service 22 78 54
2019 11 to 20 years in the federal public service 34 66 60
2019 More than 20 years in the federal public service 33 67 27
2018 3 to 10 years in the federal public service 31 69 28
2018 11 to 20 years in the federal public service 30 70 56

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 25 75 29
2019 11 to 20 years in the federal public service 10 90 60
2018 11 to 20 years in the federal public service 14 86 56

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 34 66 29
2020 11 to 20 years in the federal public service 22 78 54
2019 11 to 20 years in the federal public service 14 86 60
2019 More than 20 years in the federal public service 19 81 27
2018 3 to 10 years in the federal public service 16 84 28
2018 11 to 20 years in the federal public service 15 85 56

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 18 82 29
2020 11 to 20 years in the federal public service 11 89 54
2019 Less than 3 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 8 92 60
2018 11 to 20 years in the federal public service 10 90 56

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 14
2020 More than 20 years in the federal public service 0 100 19
2019 Less than 3 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 28

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 14 86 54
2019 11 to 20 years in the federal public service 17 83 60
2018 11 to 20 years in the federal public service 18 82 56

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 21 79 29
2020 11 to 20 years in the federal public service 15 85 54
2019 Less than 3 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 25 75 27
2019 11 to 20 years in the federal public service 20 80 60
2019 More than 20 years in the federal public service 22 78 27
2018 11 to 20 years in the federal public service 17 83 56
2018 More than 20 years in the federal public service 21 79 25

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 45 55 14
2020 3 to 10 years in the federal public service 17 83 29
2020 11 to 20 years in the federal public service 21 79 54
2020 More than 20 years in the federal public service 27 73 19
2019 3 to 10 years in the federal public service 22 78 27
2019 11 to 20 years in the federal public service 27 73 60
2018 3 to 10 years in the federal public service 30 70 28
2018 11 to 20 years in the federal public service 19 81 56

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 10 90 55

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 28 72 28
2018 11 to 20 years in the federal public service 12 88 55

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 11 89 55

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 11
2018 More than 20 years in the federal public service 0 100 24

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 14
2020 More than 20 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 9 91 55

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 19
2018 3 to 10 years in the federal public service 0 100 28
2018 11 to 20 years in the federal public service 11 89 55

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 16 84 55

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 16 84 55

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 34 66 14
2020 More than 20 years in the federal public service 42 58 19
2018 3 to 10 years in the federal public service 16 84 28
2018 11 to 20 years in the federal public service 31 69 55

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 16 84 28
2018 11 to 20 years in the federal public service 9 91 55

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 65 35 14
2020 More than 20 years in the federal public service 53 47 19
2019 Less than 3 years in the federal public service 40 60 11
2018 3 to 10 years in the federal public service 44 56 28
2018 11 to 20 years in the federal public service 43 57 55

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 19
2018 3 to 10 years in the federal public service 0 100 28

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 41 59 14
2020 More than 20 years in the federal public service 68 32 19
2019 Less than 3 years in the federal public service 46 54 11
2018 3 to 10 years in the federal public service 48 52 28
2018 11 to 20 years in the federal public service 49 51 55

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 19

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 21 79 55

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 10 8 3 1 40 12 74 9 171
2020 3 to 10 years in the federal public service 18 14 14 4 3 39 9 62 12 292
2020 11 to 20 years in the federal public service 16 16 14 5 4 39 5 59 16 588
2020 More than 20 years in the federal public service 16 20 14 5 4 35 6 61 15 248
2019 Less than 3 years in the federal public service 20 14 12 5 0 36 14 66 10 174
2019 3 to 10 years in the federal public service 16 15 21 5 2 31 9 52 13 242
2019 11 to 20 years in the federal public service 18 17 18 7 5 28 7 54 19 532
2019 More than 20 years in the federal public service 18 21 20 4 8 25 4 55 17 211
2018 Less than 3 years in the federal public service 24 8 12 3 1 39 13 67 9 156
2018 3 to 10 years in the federal public service 12 12 21 6 3 41 5 44 17 274
2018 11 to 20 years in the federal public service 15 18 18 7 4 32 6 53 18 558
2018 More than 20 years in the federal public service 18 20 20 4 3 30 4 58 12 213
2017 Less than 3 years in the federal public service 16 8 7 0 1 46 22 74 3 144
2017 3 to 10 years in the federal public service 12 19 15 5 5 36 8 56 17 335
2017 11 to 20 years in the federal public service 13 17 18 7 5 31 7 50 21 555
2017 More than 20 years in the federal public service 13 21 20 6 4 32 5 53 15 224
2014 Less than 3 years in the federal public service 28 7 6 1 1 37 20 81 5 73
2014 3 to 10 years in the federal public service 11 13 17 6 6 37 10 45 22 439
2014 11 to 20 years in the federal public service 12 16 20 6 5 34 7 48 18 521
2014 More than 20 years in the federal public service 18 24 14 5 3 28 8 65 13 297

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 23 8 2 3 18 1 84 6 171
2020 3 to 10 years in the federal public service 36 30 15 3 2 13 1 77 6 292
2020 11 to 20 years in the federal public service 35 34 12 5 2 11 1 78 8 589
2020 More than 20 years in the federal public service 40 35 13 2 4 6 0 80 6 247
2019 Less than 3 years in the federal public service 41 37 8 3 1 8 2 87 5 174
2019 3 to 10 years in the federal public service 40 33 15 3 2 7 0 79 5 241
2019 11 to 20 years in the federal public service 35 35 16 5 3 7 0 76 8 535
2019 More than 20 years in the federal public service 41 31 14 5 4 5 0 75 10 210
2018 Less than 3 years in the federal public service 38 30 8 2 0 17 5 87 3 156
2018 3 to 10 years in the federal public service 31 32 20 4 1 13 0 72 5 276
2018 11 to 20 years in the federal public service 32 39 14 5 2 7 1 77 8 557
2018 More than 20 years in the federal public service 36 35 13 5 1 8 1 79 7 214
2017 Less than 3 years in the federal public service 39 27 8 0 1 22 2 88 2 144
2017 3 to 10 years in the federal public service 24 37 17 4 4 13 1 71 9 335
2017 11 to 20 years in the federal public service 28 35 17 5 4 10 1 71 10 554
2017 More than 20 years in the federal public service 32 34 17 6 2 8 1 72 9 223
2014 Less than 3 years in the federal public service 42 15 9 1 1 28 5 84 3 73
2014 3 to 10 years in the federal public service 25 29 18 5 3 18 2 67 10 439
2014 11 to 20 years in the federal public service 23 33 23 3 3 14 1 65 8 521
2014 More than 20 years in the federal public service 35 35 15 3 1 10 1 79 5 296
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 6 94 171
2020 3 to 10 years in the federal public service 6 94 291
2020 11 to 20 years in the federal public service 6 94 589
2020 More than 20 years in the federal public service 5 95 247
2019 Less than 3 years in the federal public service 5 95 174
2019 3 to 10 years in the federal public service 7 93 242
2019 11 to 20 years in the federal public service 6 94 532
2019 More than 20 years in the federal public service 5 95 211
2018 3 to 10 years in the federal public service 5 95 278
2018 11 to 20 years in the federal public service 6 94 554

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 53 47 17
2020 11 to 20 years in the federal public service 47 53 36
2019 11 to 20 years in the federal public service 45 55 36
2018 3 to 10 years in the federal public service 32 68 16
2018 11 to 20 years in the federal public service 36 64 33

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 72 28 36
2019 11 to 20 years in the federal public service 75 25 36
2018 11 to 20 years in the federal public service 84 16 33

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 17
2020 11 to 20 years in the federal public service 0 100 36
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 16

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2020 3 to 10 years in the federal public service 0 100 17
2020 11 to 20 years in the federal public service 0 100 36
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 17
2019 11 to 20 years in the federal public service 0 100 36
2018 3 to 10 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 33

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2020 3 to 10 years in the federal public service 0 100 17
2019 3 to 10 years in the federal public service 0 100 17
2019 11 to 20 years in the federal public service 0 100 36
2018 11 to 20 years in the federal public service 0 100 33

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 11

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 29 71 17
2020 11 to 20 years in the federal public service 28 72 36
2019 11 to 20 years in the federal public service 29 71 32
2018 11 to 20 years in the federal public service 25 75 33

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 20 80 36
2020 More than 20 years in the federal public service 42 58 12
2018 11 to 20 years in the federal public service 25 75 33

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 17
2018 3 to 10 years in the federal public service 0 100 16

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 34 66 36
2020 More than 20 years in the federal public service 40 60 12
2019 3 to 10 years in the federal public service 43 57 17
2019 11 to 20 years in the federal public service 29 71 32
2018 3 to 10 years in the federal public service 51 49 16
2018 11 to 20 years in the federal public service 31 69 33

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 29 71 17
2020 11 to 20 years in the federal public service 17 83 36
2019 11 to 20 years in the federal public service 22 78 32
2018 3 to 10 years in the federal public service 32 68 16
2018 11 to 20 years in the federal public service 16 84 33

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 17
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 33

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 17
2019 11 to 20 years in the federal public service 0 100 32
2018 3 to 10 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 33

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 16

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 19 81 36
2020 More than 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 16 84 32
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 18 82 33

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2020 3 to 10 years in the federal public service 0 100 17
2020 11 to 20 years in the federal public service 0 100 36
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 17
2019 11 to 20 years in the federal public service 0 100 32
2018 3 to 10 years in the federal public service 0 100 16

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 22 78 36
2019 11 to 20 years in the federal public service 19 81 32
2018 3 to 10 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 18 82 33

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2020 3 to 10 years in the federal public service 0 100 17
2020 11 to 20 years in the federal public service 0 100 36
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 17
2019 11 to 20 years in the federal public service 0 100 32
2018 3 to 10 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 33

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 15 85 32
2018 11 to 20 years in the federal public service 16 84 33

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 54 46 17
2020 11 to 20 years in the federal public service 36 64 36
2019 11 to 20 years in the federal public service 39 61 32
2018 3 to 10 years in the federal public service 30 70 16
2018 11 to 20 years in the federal public service 37 63 33

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 36 64 17
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 17
2018 11 to 20 years in the federal public service 15 85 33

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 17
2018 3 to 10 years in the federal public service 0 100 16

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 36 64 17
2018 11 to 20 years in the federal public service 14 86 33

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 17

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 16

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 17
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 16

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 29 71 17
2020 11 to 20 years in the federal public service 14 86 36
2018 11 to 20 years in the federal public service 18 82 33

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 47 53 36
2020 More than 20 years in the federal public service 58 42 12
2019 3 to 10 years in the federal public service 72 28 17
2019 11 to 20 years in the federal public service 43 57 32
2018 3 to 10 years in the federal public service 56 44 16
2018 11 to 20 years in the federal public service 39 61 33

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 16

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 32 68 16

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 31

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 31

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 31

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 16

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 37 63 16

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 16

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 36 64 31

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 38 62 16
2018 11 to 20 years in the federal public service 71 29 31

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 71 29 31

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 16

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 10 11 1 2 37 10 73 6 171
2020 3 to 10 years in the federal public service 18 13 14 4 1 43 7 62 11 291
2020 11 to 20 years in the federal public service 17 15 14 4 2 42 5 61 12 589
2020 More than 20 years in the federal public service 19 18 17 1 2 39 4 64 6 246
2019 Less than 3 years in the federal public service 22 15 13 3 1 34 13 68 8 174
2019 3 to 10 years in the federal public service 16 13 20 1 1 38 10 56 5 241
2019 11 to 20 years in the federal public service 18 16 20 3 4 34 6 57 11 533
2019 More than 20 years in the federal public service 18 20 19 1 3 30 9 62 7 210
2018 Less than 3 years in the federal public service 25 8 11 2 1 44 9 71 7 157
2018 3 to 10 years in the federal public service 11 15 17 5 1 45 6 54 12 276
2018 11 to 20 years in the federal public service 16 17 18 3 2 37 7 59 10 552
2018 More than 20 years in the federal public service 18 21 18 1 2 33 6 65 5 213
2017 Less than 3 years in the federal public service 19 10 10 0 1 43 17 72 4 144
2017 3 to 10 years in the federal public service 14 16 19 2 2 39 9 57 7 335
2017 11 to 20 years in the federal public service 15 19 17 2 2 38 6 61 9 555
2017 More than 20 years in the federal public service 12 22 17 3 2 37 6 61 9 225
2014 Less than 3 years in the federal public service 24 8 2 2 0 46 17 88 6 73
2014 3 to 10 years in the federal public service 11 13 20 3 1 43 9 49 9 440
2014 11 to 20 years in the federal public service 13 13 21 2 1 42 9 51 6 522
2014 More than 20 years in the federal public service 19 17 21 0 1 37 6 62 2 296

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 25 9 2 3 14 1 84 6 171
2020 3 to 10 years in the federal public service 38 30 13 5 1 12 1 78 7 290
2020 11 to 20 years in the federal public service 37 32 13 3 1 13 1 80 5 587
2020 More than 20 years in the federal public service 44 34 13 2 2 5 0 82 5 245
2019 Less than 3 years in the federal public service 46 29 8 4 1 10 2 85 6 173
2019 3 to 10 years in the federal public service 40 28 18 1 1 11 1 77 3 241
2019 11 to 20 years in the federal public service 37 36 14 3 3 8 1 80 5 533
2019 More than 20 years in the federal public service 45 29 13 2 2 8 0 81 5 212
2018 Less than 3 years in the federal public service 39 27 10 1 0 20 4 86 1 157
2018 3 to 10 years in the federal public service 30 33 17 4 1 15 1 75 6 276
2018 11 to 20 years in the federal public service 34 36 16 3 1 10 1 78 4 552
2018 More than 20 years in the federal public service 37 33 15 2 1 9 2 79 4 215
2017 Less than 3 years in the federal public service 42 26 7 0 0 22 2 90 1 144
2017 3 to 10 years in the federal public service 26 38 14 1 2 17 2 79 4 336
2017 11 to 20 years in the federal public service 30 37 15 2 2 13 1 78 5 553
2017 More than 20 years in the federal public service 33 36 14 2 3 10 2 78 6 223
2014 Less than 3 years in the federal public service 45 18 3 0 2 26 7 93 3 73
2014 3 to 10 years in the federal public service 24 34 16 2 1 21 2 76 4 440
2014 11 to 20 years in the federal public service 25 32 19 3 1 18 2 72 5 521
2014 More than 20 years in the federal public service 34 36 15 1 1 13 0 80 2 297

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 0 0 30 30 29 10 0 0 66 10
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 17 14 12 6 1 4 67 18 171
2020 3 to 10 years in the federal public service 37 26 16 12 8 1 1 64 21 292
2020 11 to 20 years in the federal public service 40 20 16 12 9 0 3 62 21 589
2020 More than 20 years in the federal public service 38 23 17 12 7 0 3 63 19 248

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 35 17 9 4 1 1 70 13 171
2020 3 to 10 years in the federal public service 23 26 27 16 9 0 0 48 25 289
2020 11 to 20 years in the federal public service 33 30 18 11 6 0 0 63 18 586
2020 More than 20 years in the federal public service 40 30 15 8 5 0 1 71 14 246
2019 Less than 3 years in the federal public service 31 26 21 11 9 0 2 58 21 174
2019 3 to 10 years in the federal public service 16 25 26 11 22 1 0 41 33 242
2019 11 to 20 years in the federal public service 20 32 24 11 12 0 1 53 23 535
2019 More than 20 years in the federal public service 27 35 18 8 10 0 2 63 18 211
2018 Less than 3 years in the federal public service 24 24 25 16 10 0 1 48 26 158
2018 3 to 10 years in the federal public service 14 24 21 18 21 0 2 39 40 277
2018 11 to 20 years in the federal public service 20 26 24 14 14 0 2 47 28 557
2018 More than 20 years in the federal public service 24 25 28 10 10 0 4 50 21 214
2017 Less than 3 years in the federal public service 20 21 21 12 22 0 3 43 35 144
2017 3 to 10 years in the federal public service 14 17 23 17 28 0 1 32 45 337
2017 11 to 20 years in the federal public service 23 20 21 16 18 0 2 44 34 551
2017 More than 20 years in the federal public service 24 24 21 16 13 1 2 50 29 225

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 34 21 9 5 1 0 64 14 170
2020 3 to 10 years in the federal public service 15 25 26 18 16 0 0 41 34 291
2020 11 to 20 years in the federal public service 12 25 28 21 14 0 1 37 35 588
2020 More than 20 years in the federal public service 19 23 30 15 13 0 0 42 28 248
2019 Less than 3 years in the federal public service 32 39 20 6 1 0 1 72 8 174
2019 3 to 10 years in the federal public service 23 30 20 17 10 0 0 52 27 242
2019 11 to 20 years in the federal public service 13 27 33 15 12 0 0 40 27 533
2019 More than 20 years in the federal public service 15 30 27 17 11 0 1 46 28 212
2018 Less than 3 years in the federal public service 35 31 22 9 3 0 0 66 12 156
2018 3 to 10 years in the federal public service 14 26 34 18 8 0 1 40 26 276
2018 11 to 20 years in the federal public service 12 25 31 20 13 0 0 37 32 558
2018 More than 20 years in the federal public service 9 23 36 18 12 1 0 33 30 213
2017 Less than 3 years in the federal public service 30 29 26 7 5 0 2 61 12 144
2017 3 to 10 years in the federal public service 19 27 25 15 12 0 0 47 28 337
2017 11 to 20 years in the federal public service 10 27 31 18 13 0 1 37 31 554
2017 More than 20 years in the federal public service 12 26 28 18 16 0 0 38 34 225

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 28 20 8 3 1 0 69 11 171
2020 3 to 10 years in the federal public service 22 27 26 15 11 0 0 49 26 291
2020 11 to 20 years in the federal public service 15 30 28 16 11 0 1 45 26 589
2020 More than 20 years in the federal public service 22 27 27 16 8 0 0 49 25 246
2019 Less than 3 years in the federal public service 47 30 16 5 1 0 1 78 6 174
2019 3 to 10 years in the federal public service 25 33 20 15 8 0 0 58 22 239
2019 11 to 20 years in the federal public service 15 32 30 13 10 0 0 47 23 526
2019 More than 20 years in the federal public service 20 29 27 14 10 0 1 49 24 212
2018 Less than 3 years in the federal public service 39 33 17 9 2 1 0 72 11 157
2018 3 to 10 years in the federal public service 18 32 30 14 6 0 1 50 19 278
2018 11 to 20 years in the federal public service 14 31 24 18 11 0 1 46 29 556
2018 More than 20 years in the federal public service 11 27 33 19 9 1 1 38 28 213
2017 Less than 3 years in the federal public service 46 24 17 7 4 0 2 72 11 143
2017 3 to 10 years in the federal public service 26 29 22 14 8 0 2 56 22 335
2017 11 to 20 years in the federal public service 12 26 28 19 13 0 2 39 32 553
2017 More than 20 years in the federal public service 12 32 24 20 11 1 0 44 31 225

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 25 21 10 4 1 1 65 14 170
2020 3 to 10 years in the federal public service 24 22 25 12 15 0 1 48 27 290
2020 11 to 20 years in the federal public service 18 23 27 17 13 0 1 42 31 585
2020 More than 20 years in the federal public service 21 26 24 17 12 0 0 47 29 245
2019 Less than 3 years in the federal public service 45 20 18 10 4 1 2 67 14 174
2019 3 to 10 years in the federal public service 25 28 22 10 14 0 0 53 24 240
2019 11 to 20 years in the federal public service 14 28 30 16 12 0 0 42 27 531
2019 More than 20 years in the federal public service 16 24 25 17 15 0 3 42 32 210
2018 Less than 3 years in the federal public service 36 25 21 8 8 1 2 63 16 158
2018 3 to 10 years in the federal public service 20 29 22 19 10 1 1 49 29 275
2018 11 to 20 years in the federal public service 15 26 27 18 12 0 2 41 31 556
2018 More than 20 years in the federal public service 12 27 25 19 15 2 0 40 34 214
2017 Less than 3 years in the federal public service 43 24 19 7 3 1 2 70 10 144
2017 3 to 10 years in the federal public service 20 27 21 17 14 0 1 48 31 337
2017 11 to 20 years in the federal public service 13 24 26 21 14 0 2 38 35 554
2017 More than 20 years in the federal public service 13 20 33 15 16 0 1 34 32 225

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 25 16 4 1 1 3 78 6 169
2020 3 to 10 years in the federal public service 41 30 14 8 7 0 1 71 15 290
2020 11 to 20 years in the federal public service 36 26 16 10 8 0 4 65 18 585
2020 More than 20 years in the federal public service 40 25 15 10 6 0 4 68 17 248
2019 Less than 3 years in the federal public service 62 24 6 3 0 0 4 90 3 173
2019 3 to 10 years in the federal public service 52 28 10 5 3 0 2 82 8 241
2019 11 to 20 years in the federal public service 43 24 15 9 5 0 4 70 15 534
2019 More than 20 years in the federal public service 44 25 12 6 6 1 5 74 13 210
2018 Less than 3 years in the federal public service 58 24 5 6 1 0 5 87 8 155
2018 3 to 10 years in the federal public service 48 26 12 6 4 0 3 77 10 276
2018 11 to 20 years in the federal public service 38 27 17 7 6 1 5 68 14 555
2018 More than 20 years in the federal public service 31 28 18 10 6 1 6 63 18 211
2017 Less than 3 years in the federal public service 55 21 8 3 3 1 10 85 7 144
2017 3 to 10 years in the federal public service 45 25 11 7 6 0 6 75 14 336
2017 11 to 20 years in the federal public service 35 26 19 7 5 0 8 66 13 553
2017 More than 20 years in the federal public service 29 24 21 6 7 1 12 61 14 225

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 33 14 8 6 1 0 72 14 171
2020 3 to 10 years in the federal public service 25 27 23 11 14 0 0 52 25 292
2020 11 to 20 years in the federal public service 26 23 24 14 12 0 0 49 26 588
2020 More than 20 years in the federal public service 37 24 22 9 7 0 0 61 16 247
2019 Less than 3 years in the federal public service 43 30 14 7 3 0 2 75 10 174
2019 3 to 10 years in the federal public service 37 30 19 5 8 0 0 68 13 241
2019 11 to 20 years in the federal public service 28 32 22 9 8 0 1 60 18 530
2019 More than 20 years in the federal public service 35 32 17 9 6 1 1 67 16 210
2018 Less than 3 years in the federal public service 46 24 19 6 5 0 0 70 11 158
2018 3 to 10 years in the federal public service 28 31 23 10 7 0 1 60 17 275
2018 11 to 20 years in the federal public service 26 27 22 12 12 0 1 53 24 555
2018 More than 20 years in the federal public service 25 30 23 10 9 1 2 57 19 214
2017 Less than 3 years in the federal public service 37 32 19 6 6 0 1 70 11 143
2017 3 to 10 years in the federal public service 30 28 21 14 7 0 0 58 21 335
2017 11 to 20 years in the federal public service 25 26 24 14 9 0 1 52 24 554
2017 More than 20 years in the federal public service 26 34 22 8 8 0 1 61 16 225

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 22 18 7 5 1 10 67 13 170
2020 3 to 10 years in the federal public service 32 20 22 12 8 1 6 56 21 292
2020 11 to 20 years in the federal public service 24 23 21 15 13 0 4 49 28 587
2020 More than 20 years in the federal public service 35 25 20 10 4 0 5 64 16 245

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 26 13 7 2 1 2 78 9 169
2020 3 to 10 years in the federal public service 33 35 17 9 4 1 1 69 13 292
2020 11 to 20 years in the federal public service 30 37 22 7 3 0 1 68 10 590
2020 More than 20 years in the federal public service 37 37 18 5 3 0 1 74 8 246
2019 Less than 3 years in the federal public service 48 21 16 8 3 1 2 71 12 174
2019 3 to 10 years in the federal public service 27 36 25 9 4 0 0 63 12 242
2019 11 to 20 years in the federal public service 26 38 22 9 4 0 1 64 13 533
2019 More than 20 years in the federal public service 25 44 17 7 6 0 1 70 13 211
2018 Less than 3 years in the federal public service 42 28 18 9 1 0 1 71 11 158
2018 3 to 10 years in the federal public service 27 33 20 13 6 0 1 61 19 276
2018 11 to 20 years in the federal public service 22 38 26 9 3 0 1 61 13 557
2018 More than 20 years in the federal public service 24 33 23 10 5 3 1 60 16 213
2017 Less than 3 years in the federal public service 49 18 20 8 0 2 3 71 8 144
2017 3 to 10 years in the federal public service 28 36 17 11 5 1 1 66 17 334
2017 11 to 20 years in the federal public service 25 32 22 12 5 0 2 59 18 553
2017 More than 20 years in the federal public service 23 35 22 10 7 1 2 60 18 225

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 27 21 7 3 1 1 70 10 169
2020 3 to 10 years in the federal public service 25 35 22 11 6 0 0 61 17 292
2020 11 to 20 years in the federal public service 22 35 26 10 6 0 1 57 16 586
2020 More than 20 years in the federal public service 22 40 25 8 4 0 0 62 12 246
2019 Less than 3 years in the federal public service 42 28 17 8 3 0 2 71 11 174
2019 3 to 10 years in the federal public service 24 38 20 13 6 0 0 61 19 240
2019 11 to 20 years in the federal public service 18 38 27 13 4 0 0 56 17 533
2019 More than 20 years in the federal public service 22 37 22 12 6 0 0 59 19 211
2018 Less than 3 years in the federal public service 37 33 20 5 3 0 1 71 9 159
2018 3 to 10 years in the federal public service 21 37 24 11 5 1 1 59 16 276
2018 11 to 20 years in the federal public service 18 35 29 12 4 0 1 54 17 557
2018 More than 20 years in the federal public service 14 33 34 12 4 1 1 48 17 212
2017 Less than 3 years in the federal public service 45 32 13 4 2 0 3 80 6 144
2017 3 to 10 years in the federal public service 25 30 23 11 8 1 1 56 19 334
2017 11 to 20 years in the federal public service 17 32 26 16 8 1 1 50 24 551
2017 More than 20 years in the federal public service 18 36 22 15 8 0 0 54 24 225

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 23 11 9 5 0 0 75 14 171
2020 3 to 10 years in the federal public service 33 33 17 11 5 0 2 67 16 291
2020 11 to 20 years in the federal public service 31 33 20 11 4 0 0 64 15 585
2020 More than 20 years in the federal public service 40 35 17 5 3 0 0 75 8 245
2019 Less than 3 years in the federal public service 35 24 23 11 5 0 2 60 16 174
2019 3 to 10 years in the federal public service 30 31 21 10 8 0 0 61 18 241
2019 11 to 20 years in the federal public service 27 35 21 10 6 0 1 63 16 533
2019 More than 20 years in the federal public service 32 38 18 7 5 0 0 70 12 211
2018 Less than 3 years in the federal public service 27 33 19 14 5 0 1 61 20 157
2018 3 to 10 years in the federal public service 28 29 20 15 6 1 1 59 21 275
2018 11 to 20 years in the federal public service 24 32 26 12 4 0 1 57 16 557
2018 More than 20 years in the federal public service 25 37 22 7 7 1 1 64 14 213
2017 Less than 3 years in the federal public service 36 26 25 11 1 0 0 62 13 144
2017 3 to 10 years in the federal public service 27 33 19 11 8 0 2 61 19 335
2017 11 to 20 years in the federal public service 25 29 20 15 8 0 2 55 24 554
2017 More than 20 years in the federal public service 25 30 26 13 4 0 2 56 18 224

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 16 10 6 1 0 1 82 8 170
2020 3 to 10 years in the federal public service 51 25 11 8 5 0 1 76 13 289
2020 11 to 20 years in the federal public service 51 26 13 6 4 0 0 77 10 588
2020 More than 20 years in the federal public service 52 27 13 4 3 0 1 80 7 246
2019 Less than 3 years in the federal public service 64 16 10 6 0 0 2 82 7 174
2019 3 to 10 years in the federal public service 45 28 15 7 5 0 0 74 12 239
2019 11 to 20 years in the federal public service 46 28 14 6 5 0 1 74 12 532
2019 More than 20 years in the federal public service 48 27 12 7 6 0 1 75 13 211

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 29 16 16 4 1 0 64 20 170
2020 3 to 10 years in the federal public service 32 27 25 9 7 0 0 59 16 291
2020 11 to 20 years in the federal public service 28 32 21 13 6 0 0 59 19 586
2020 More than 20 years in the federal public service 28 31 24 12 4 0 1 60 16 247

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 28 19 9 3 1 0 68 12 171
2020 3 to 10 years in the federal public service 32 29 23 10 4 1 1 62 15 292
2020 11 to 20 years in the federal public service 25 32 26 11 5 0 0 57 17 589
2020 More than 20 years in the federal public service 30 29 22 13 4 1 0 60 17 247
2019 Less than 3 years in the federal public service 43 29 16 7 2 1 2 74 9 172
2019 3 to 10 years in the federal public service 35 30 23 8 4 0 0 66 12 242
2019 11 to 20 years in the federal public service 31 34 21 8 4 0 1 66 13 529
2019 More than 20 years in the federal public service 31 34 17 11 5 1 1 67 16 209
2018 Less than 3 years in the federal public service 43 29 20 6 2 0 1 72 8 157
2018 3 to 10 years in the federal public service 33 31 22 8 4 0 2 66 12 276
2018 11 to 20 years in the federal public service 26 33 21 13 5 0 2 60 18 550
2018 More than 20 years in the federal public service 24 34 26 9 5 2 1 59 14 212
2017 Less than 3 years in the federal public service 44 28 17 2 4 0 3 75 7 143
2017 3 to 10 years in the federal public service 35 33 20 6 4 0 1 69 11 333
2017 11 to 20 years in the federal public service 26 32 21 12 6 1 2 60 19 554
2017 More than 20 years in the federal public service 26 32 22 9 9 1 1 59 18 224

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 26 17 6 2 2 1 74 9 171
2020 3 to 10 years in the federal public service 43 26 15 11 2 1 2 71 14 292
2020 11 to 20 years in the federal public service 45 30 15 6 2 0 2 76 9 581
2020 More than 20 years in the federal public service 45 31 14 5 2 0 2 77 8 245
2019 Less than 3 years in the federal public service 68 17 10 2 2 0 1 86 4 174
2019 3 to 10 years in the federal public service 59 25 7 6 3 0 0 84 9 240
2019 11 to 20 years in the federal public service 57 26 10 4 1 0 2 85 5 531
2019 More than 20 years in the federal public service 63 20 9 5 3 0 2 84 7 208
2018 Less than 3 years in the federal public service 64 19 11 1 3 0 2 85 4 159
2018 3 to 10 years in the federal public service 53 26 12 5 2 0 2 81 7 276
2018 11 to 20 years in the federal public service 52 28 12 4 2 0 2 82 6 553
2018 More than 20 years in the federal public service 46 31 13 4 2 1 4 81 6 213
2017 Less than 3 years in the federal public service 63 21 11 3 0 0 2 86 3 143
2017 3 to 10 years in the federal public service 59 24 11 3 2 0 1 84 5 337
2017 11 to 20 years in the federal public service 56 25 11 4 1 0 2 82 6 553
2017 More than 20 years in the federal public service 54 27 9 6 1 0 2 83 8 225

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 34 17 12 2 1 0 70 13 171
2020 3 to 10 years in the federal public service 26 40 20 9 5 0 0 66 14 292
2020 11 to 20 years in the federal public service 28 42 21 5 4 0 0 70 9 585
2020 More than 20 years in the federal public service 32 36 22 6 4 0 0 68 10 247

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 18 7 1 2 2 5 90 2 171
2020 3 to 10 years in the federal public service 64 20 6 4 2 1 4 88 6 289
2020 11 to 20 years in the federal public service 68 18 7 1 1 0 4 90 2 586
2020 More than 20 years in the federal public service 63 16 11 3 0 1 6 85 3 248
2019 Less than 3 years in the federal public service 83 4 5 1 1 1 6 92 2 173
2019 3 to 10 years in the federal public service 81 9 3 1 2 0 4 94 3 241
2019 11 to 20 years in the federal public service 75 11 3 1 1 1 8 95 2 530
2019 More than 20 years in the federal public service 79 10 2 0 2 0 6 95 3 211
2018 Less than 3 years in the federal public service 81 9 5 0 1 0 4 94 1 159
2018 3 to 10 years in the federal public service 75 13 4 2 1 0 6 93 3 275
2018 11 to 20 years in the federal public service 72 14 5 2 1 0 7 92 3 556
2018 More than 20 years in the federal public service 66 18 7 1 2 1 7 90 3 212

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 6 3 4 1 0 3 92 5 171
2020 3 to 10 years in the federal public service 80 9 2 3 2 1 3 92 6 291
2020 11 to 20 years in the federal public service 81 7 4 2 2 1 3 92 4 588
2020 More than 20 years in the federal public service 81 7 4 2 1 1 4 93 3 248
2019 Less than 3 years in the federal public service 83 8 5 0 1 1 2 94 1 173
2019 3 to 10 years in the federal public service 77 9 7 1 5 0 1 87 6 240
2019 11 to 20 years in the federal public service 74 11 7 3 3 1 2 87 7 529
2019 More than 20 years in the federal public service 69 14 6 3 4 1 3 86 7 206
2018 Less than 3 years in the federal public service 87 6 2 1 2 0 2 95 3 158
2018 3 to 10 years in the federal public service 71 14 6 2 3 2 2 89 5 277
2018 11 to 20 years in the federal public service 73 10 6 3 2 1 5 88 6 554
2018 More than 20 years in the federal public service 70 11 6 3 4 2 5 87 7 211
2017 Less than 3 years in the federal public service 86 4 4 0 1 0 4 94 2 144
2017 3 to 10 years in the federal public service 78 9 5 2 3 0 3 90 5 335
2017 11 to 20 years in the federal public service 70 12 5 4 4 1 5 87 8 553
2017 More than 20 years in the federal public service 75 12 5 2 2 1 4 91 4 225

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 16 5 3 1 0 2 91 4 169
2020 3 to 10 years in the federal public service 68 18 6 3 2 0 2 89 5 288
2020 11 to 20 years in the federal public service 73 15 6 2 2 0 2 89 4 584
2020 More than 20 years in the federal public service 74 17 5 2 1 0 1 92 3 248
2019 Less than 3 years in the federal public service 66 24 3 1 2 0 3 93 3 174
2019 3 to 10 years in the federal public service 58 27 10 2 2 0 1 86 4 238
2019 11 to 20 years in the federal public service 55 25 11 4 2 0 1 82 6 529
2019 More than 20 years in the federal public service 58 26 9 3 2 0 1 86 6 209
2018 Less than 3 years in the federal public service 71 19 5 1 1 0 2 92 3 158
2018 3 to 10 years in the federal public service 63 24 9 1 1 0 1 88 2 278
2018 11 to 20 years in the federal public service 56 27 9 5 1 0 1 84 7 553
2018 More than 20 years in the federal public service 57 24 13 3 1 0 1 82 5 214
2017 Less than 3 years in the federal public service 73 13 9 0 1 0 3 89 1 143
2017 3 to 10 years in the federal public service 60 27 8 2 2 0 2 88 4 337
2017 11 to 20 years in the federal public service 55 26 9 4 2 0 4 84 6 555
2017 More than 20 years in the federal public service 52 31 10 4 1 0 2 85 5 224

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 8 5 5 3 0 2 88 8 171
2020 3 to 10 years in the federal public service 68 16 6 6 3 0 2 85 9 288
2020 11 to 20 years in the federal public service 69 15 7 4 2 1 2 86 7 584
2020 More than 20 years in the federal public service 76 13 8 1 2 0 1 89 3 247
2019 Less than 3 years in the federal public service 78 10 2 5 2 0 3 91 7 173
2019 3 to 10 years in the federal public service 63 19 8 5 5 0 1 82 10 241
2019 11 to 20 years in the federal public service 59 20 10 5 3 0 2 81 9 525
2019 More than 20 years in the federal public service 66 17 9 2 5 0 1 83 8 206
2018 Less than 3 years in the federal public service 68 13 8 5 3 0 3 84 8 158
2018 3 to 10 years in the federal public service 62 19 10 5 3 0 1 82 8 278
2018 11 to 20 years in the federal public service 57 19 11 8 4 0 2 77 12 552
2018 More than 20 years in the federal public service 58 19 9 6 6 0 1 78 12 213
2017 Less than 3 years in the federal public service 77 9 5 4 1 0 4 89 5 144
2017 3 to 10 years in the federal public service 61 22 8 4 4 0 2 84 8 336
2017 11 to 20 years in the federal public service 56 18 10 6 6 1 3 77 12 550
2017 More than 20 years in the federal public service 58 22 10 5 3 0 3 81 9 225

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 2 0 1 1 0 28 98 2 170
2020 3 to 10 years in the federal public service 68 5 4 1 1 0 20 93 3 290
2020 11 to 20 years in the federal public service 54 14 7 3 2 0 20 85 6 586
2020 More than 20 years in the federal public service 61 12 6 2 0 0 19 90 2 246
2019 Less than 3 years in the federal public service 72 2 1 2 1 0 23 96 3 170
2019 3 to 10 years in the federal public service 58 10 4 1 1 0 27 92 3 240
2019 11 to 20 years in the federal public service 53 18 7 3 2 0 18 86 5 528
2019 More than 20 years in the federal public service 61 15 4 2 1 0 16 91 4 207
2018 Less than 3 years in the federal public service 67 4 2 1 0 0 26 96 1 158
2018 3 to 10 years in the federal public service 58 9 4 2 1 0 26 90 4 276
2018 11 to 20 years in the federal public service 48 17 7 2 1 0 25 87 4 550
2018 More than 20 years in the federal public service 51 17 7 2 1 0 22 87 4 213
2017 Less than 3 years in the federal public service 75 5 2 1 0 0 17 96 1 143
2017 3 to 10 years in the federal public service 55 9 4 1 1 0 30 91 3 336
2017 11 to 20 years in the federal public service 52 17 3 2 1 1 25 92 5 553
2017 More than 20 years in the federal public service 51 17 6 4 1 0 21 87 6 223

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 11 5 1 0 1 4 93 2 171
2020 3 to 10 years in the federal public service 73 16 6 1 1 0 3 92 2 292
2020 11 to 20 years in the federal public service 74 16 6 1 0 0 3 93 2 591
2020 More than 20 years in the federal public service 74 19 4 1 0 0 2 95 1 249
2019 Less than 3 years in the federal public service 82 9 4 0 0 0 5 95 0 172
2019 3 to 10 years in the federal public service 68 21 6 0 0 0 4 92 1 240
2019 11 to 20 years in the federal public service 74 15 5 1 0 0 5 93 2 527
2019 More than 20 years in the federal public service 81 13 3 0 1 0 2 96 1 208
2018 Less than 3 years in the federal public service 77 11 3 2 0 0 6 94 2 157
2018 3 to 10 years in the federal public service 72 14 5 2 2 0 5 91 3 278
2018 11 to 20 years in the federal public service 69 18 6 1 1 0 5 91 2 550
2018 More than 20 years in the federal public service 70 20 4 0 1 0 5 94 1 214
2017 Less than 3 years in the federal public service 75 12 4 0 1 1 7 94 1 142
2017 3 to 10 years in the federal public service 69 16 7 1 1 0 7 91 2 335
2017 11 to 20 years in the federal public service 66 20 5 1 0 1 8 93 1 549
2017 More than 20 years in the federal public service 70 17 6 1 0 0 6 92 1 225

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 20 6 10 9 0 1 74 19 171
2020 3 to 10 years in the federal public service 73 16 4 2 2 1 1 92 4 291
2020 11 to 20 years in the federal public service 78 12 5 1 1 1 2 93 2 591
2020 More than 20 years in the federal public service 84 11 3 0 0 0 1 97 0 249
2019 Less than 3 years in the federal public service 59 10 7 11 10 0 3 71 22 173
2019 3 to 10 years in the federal public service 71 13 8 2 3 0 2 86 6 242
2019 11 to 20 years in the federal public service 81 10 4 1 2 0 2 93 2 530
2019 More than 20 years in the federal public service 81 8 4 2 1 1 3 93 3 209
2018 Less than 3 years in the federal public service 57 11 12 6 12 0 2 70 18 159
2018 3 to 10 years in the federal public service 69 17 5 2 4 1 3 89 6 277
2018 11 to 20 years in the federal public service 75 13 4 2 2 0 4 92 5 554
2018 More than 20 years in the federal public service 80 9 3 1 2 0 5 94 4 215
2017 Less than 3 years in the federal public service 43 11 15 11 16 0 5 56 28 144
2017 3 to 10 years in the federal public service 66 15 6 5 4 0 4 84 9 337
2017 11 to 20 years in the federal public service 69 15 5 3 2 0 6 89 6 555
2017 More than 20 years in the federal public service 79 13 3 0 0 0 5 96 0 224

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 28 16 5 2 1 2 77 6 171
2020 3 to 10 years in the federal public service 39 31 16 9 4 0 1 71 13 292
2020 11 to 20 years in the federal public service 40 30 19 6 3 0 1 71 9 591
2020 More than 20 years in the federal public service 52 32 10 4 2 0 1 84 6 249
2019 Less than 3 years in the federal public service 50 29 13 3 4 0 2 80 6 174
2019 3 to 10 years in the federal public service 51 28 13 2 4 1 0 80 7 242
2019 11 to 20 years in the federal public service 49 28 17 3 1 0 1 78 5 530
2019 More than 20 years in the federal public service 55 28 11 3 1 0 2 85 4 208
2018 Less than 3 years in the federal public service 45 24 21 4 4 0 1 70 8 157
2018 3 to 10 years in the federal public service 44 26 18 7 3 0 2 71 11 278
2018 11 to 20 years in the federal public service 43 28 16 7 2 0 3 74 9 553
2018 More than 20 years in the federal public service 46 31 14 2 4 0 3 79 6 211
2017 Less than 3 years in the federal public service 58 26 10 3 1 0 2 86 4 144
2017 3 to 10 years in the federal public service 47 27 14 7 3 0 2 75 10 335
2017 11 to 20 years in the federal public service 49 26 16 4 2 0 3 77 6 551
2017 More than 20 years in the federal public service 51 28 13 3 2 1 3 82 5 223

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 36 22 9 2 0 1 67 12 171
2020 3 to 10 years in the federal public service 23 40 23 11 3 0 0 63 14 292
2020 11 to 20 years in the federal public service 27 40 23 7 2 0 0 67 9 588
2020 More than 20 years in the federal public service 28 45 20 4 2 0 0 74 6 249

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 19 40 29 11 1 1 0 59 12 171
2020 3 to 10 years in the federal public service 13 32 33 18 4 0 0 45 22 292
2020 11 to 20 years in the federal public service 10 31 41 12 5 0 0 42 17 591
2020 More than 20 years in the federal public service 16 35 30 14 5 0 0 51 19 249
2019 Less than 3 years in the federal public service 23 41 30 4 2 0 0 64 6 172
2019 3 to 10 years in the federal public service 20 37 30 11 2 0 0 57 13 242
2019 11 to 20 years in the federal public service 15 32 40 10 3 0 0 47 13 534
2019 More than 20 years in the federal public service 18 30 37 9 5 0 1 49 14 212
2018 Less than 3 years in the federal public service 25 37 30 5 2 0 0 62 8 159
2018 3 to 10 years in the federal public service 13 37 35 12 3 0 1 50 15 276
2018 11 to 20 years in the federal public service 11 32 38 16 4 0 0 43 19 559
2018 More than 20 years in the federal public service 10 30 40 17 4 0 0 40 20 214
2017 Less than 3 years in the federal public service 16 47 28 6 3 0 0 63 9 144
2017 3 to 10 years in the federal public service 7 34 40 13 5 0 0 41 18 337
2017 11 to 20 years in the federal public service 10 27 42 15 5 0 0 37 20 555
2017 More than 20 years in the federal public service 8 31 39 14 8 0 0 40 21 223

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 15 35 30 17 0 0 47 18 167
2020 3 to 10 years in the federal public service 11 21 34 24 11 0 0 35 32 292
2020 11 to 20 years in the federal public service 11 22 39 20 9 0 0 28 32 591
2020 More than 20 years in the federal public service 6 24 39 22 10 0 0 32 29 248
2019 Less than 3 years in the federal public service 4 15 33 29 19 0 0 48 19 170
2019 3 to 10 years in the federal public service 4 15 34 32 14 0 0 46 20 240
2019 11 to 20 years in the federal public service 6 20 39 24 9 0 1 34 26 530
2019 More than 20 years in the federal public service 8 17 42 25 8 0 0 33 25 208
2018 Less than 3 years in the federal public service 3 13 36 27 21 0 0 48 16 158
2018 3 to 10 years in the federal public service 7 14 47 22 11 0 0 32 21 276
2018 11 to 20 years in the federal public service 8 21 36 26 9 0 0 35 29 550
2018 More than 20 years in the federal public service 8 22 41 20 8 0 0 28 31 209
2017 Less than 3 years in the federal public service 5 13 27 35 20 0 0 55 18 144
2017 3 to 10 years in the federal public service 7 17 41 25 9 0 0 34 24 335
2017 11 to 20 years in the federal public service 8 21 41 20 10 0 1 30 29 554
2017 More than 20 years in the federal public service 6 22 45 17 10 0 0 27 29 225

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 34 11 4 1 5 0 84 5 171
2020 3 to 10 years in the federal public service 41 41 8 7 1 2 0 84 8 292
2020 11 to 20 years in the federal public service 40 45 10 3 0 1 0 86 4 588
2020 More than 20 years in the federal public service 51 39 5 4 1 0 0 90 5 248
2019 Less than 3 years in the federal public service 41 41 8 6 2 2 0 84 8 173
2019 3 to 10 years in the federal public service 48 38 9 3 1 1 0 87 4 241
2019 11 to 20 years in the federal public service 45 45 7 2 1 0 0 90 3 530
2019 More than 20 years in the federal public service 53 37 8 2 0 0 0 90 3 208
2018 Less than 3 years in the federal public service 45 40 6 6 1 2 0 87 8 158
2018 3 to 10 years in the federal public service 42 46 8 2 0 2 0 90 2 278
2018 11 to 20 years in the federal public service 49 40 7 2 1 1 0 90 3 551
2018 More than 20 years in the federal public service 49 39 8 2 1 1 0 90 2 211
2017 Less than 3 years in the federal public service 38 38 11 7 1 5 0 81 8 143
2017 3 to 10 years in the federal public service 40 43 8 3 2 3 0 86 6 335
2017 11 to 20 years in the federal public service 39 46 8 3 2 2 0 87 5 553
2017 More than 20 years in the federal public service 41 46 8 2 1 2 0 89 3 224

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 27 12 6 2 4 0 80 8 171
2020 3 to 10 years in the federal public service 36 37 14 9 3 2 0 74 12 292
2020 11 to 20 years in the federal public service 34 38 14 8 4 3 0 74 12 587
2020 More than 20 years in the federal public service 44 36 7 7 3 4 0 83 10 247

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 18 9 9 6 3 0 75 16 171
2020 3 to 10 years in the federal public service 49 30 7 9 4 1 0 80 13 291
2020 11 to 20 years in the federal public service 50 30 9 6 3 1 1 81 10 587
2020 More than 20 years in the federal public service 48 32 7 8 3 1 1 82 11 249

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 15 8 4 2 3 0 85 6 170
2020 3 to 10 years in the federal public service 58 27 7 4 2 2 0 87 6 289
2020 11 to 20 years in the federal public service 58 26 9 4 2 1 1 85 6 586
2020 More than 20 years in the federal public service 59 26 8 3 2 2 1 87 5 247

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 10 5 2 2 0 83 7 170
2020 3 to 10 years in the federal public service 38 36 11 10 4 1 0 74 14 291
2020 11 to 20 years in the federal public service 38 38 12 7 4 1 0 76 12 591
2020 More than 20 years in the federal public service 41 42 8 6 2 1 0 84 8 247
2019 Less than 3 years in the federal public service 45 35 13 4 2 0 1 81 6 174
2019 3 to 10 years in the federal public service 34 44 11 7 3 0 0 79 10 242
2019 11 to 20 years in the federal public service 29 45 14 7 4 1 0 75 11 532
2019 More than 20 years in the federal public service 37 38 13 7 4 0 1 76 11 210
2018 Less than 3 years in the federal public service 41 36 12 5 2 4 0 80 7 158
2018 3 to 10 years in the federal public service 35 39 15 8 3 1 0 74 10 278
2018 11 to 20 years in the federal public service 33 42 13 8 4 1 0 75 12 557
2018 More than 20 years in the federal public service 34 45 11 8 2 0 0 79 10 213
2017 Less than 3 years in the federal public service 31 47 10 6 3 4 0 81 9 144
2017 3 to 10 years in the federal public service 23 49 13 10 5 1 0 72 15 337
2017 11 to 20 years in the federal public service 22 47 14 11 5 1 0 70 16 554
2017 More than 20 years in the federal public service 24 47 14 9 3 2 0 72 13 225

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 39 8 4 1 1 1 87 5 171
2020 3 to 10 years in the federal public service 35 43 12 9 0 0 0 79 9 292
2020 11 to 20 years in the federal public service 38 47 8 5 1 0 0 86 6 588
2020 More than 20 years in the federal public service 40 46 8 6 0 0 0 85 7 249

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 35 8 6 1 1 1 84 8 170
2020 3 to 10 years in the federal public service 34 41 12 9 2 1 0 76 12 291
2020 11 to 20 years in the federal public service 35 44 10 9 2 1 0 79 11 581
2020 More than 20 years in the federal public service 39 45 8 7 1 0 0 84 8 249

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 28 15 4 2 1 3 77 7 170
2020 3 to 10 years in the federal public service 30 36 21 8 1 2 2 68 10 289
2020 11 to 20 years in the federal public service 33 42 17 5 1 1 1 77 6 585
2020 More than 20 years in the federal public service 38 47 11 3 1 0 0 85 4 248

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 27 6 2 2 0 3 89 4 171
2020 3 to 10 years in the federal public service 47 40 8 3 1 2 0 88 4 291
2020 11 to 20 years in the federal public service 48 38 10 2 1 1 1 87 3 586
2020 More than 20 years in the federal public service 54 34 7 2 1 1 1 90 3 249

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 82 13 2 0 1 2 1 98 1 171
2020 3 to 10 years in the federal public service 82 13 2 1 0 2 0 97 1 291
2020 11 to 20 years in the federal public service 81 16 1 1 0 1 0 98 1 588
2020 More than 20 years in the federal public service 83 14 2 0 0 1 0 98 0 247

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 28 8 5 1 3 1 86 5 171
2020 3 to 10 years in the federal public service 50 38 7 2 1 2 0 90 3 292
2020 11 to 20 years in the federal public service 57 35 6 2 0 1 0 92 2 589
2020 More than 20 years in the federal public service 66 28 6 1 0 0 0 94 1 246

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 22 6 6 3 1 0 85 9 171
2020 3 to 10 years in the federal public service 57 30 6 5 1 0 0 87 6 292
2020 11 to 20 years in the federal public service 58 29 6 4 2 0 0 87 6 588
2020 More than 20 years in the federal public service 62 28 5 3 2 1 0 90 5 247

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 22 10 3 1 1 0 86 4 169
2020 3 to 10 years in the federal public service 53 31 8 5 2 1 0 85 7 292
2020 11 to 20 years in the federal public service 57 31 7 3 1 1 0 88 5 589
2020 More than 20 years in the federal public service 62 27 8 1 1 0 0 90 2 247

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 22 49 12 13 3 0 1 71 17 245
2020 More than 20 years in the federal public service 17 62 17 3 0 0 2 80 3 120
2019 11 to 20 years in the federal public service 24 51 11 12 0 1 1 77 12 214
2019 More than 20 years in the federal public service 28 55 10 6 0 0 1 83 6 98

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 99 1 244
2020 More than 20 years in the federal public service 100 0 120

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 14 31 26 17 10 0 1 46 28 242
2020 More than 20 years in the federal public service 16 33 26 17 6 1 0 50 23 120
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 6 94 170
2020 3 to 10 years in the federal public service 7 93 290
2020 11 to 20 years in the federal public service 9 91 590
2020 More than 20 years in the federal public service 10 90 247

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 8 92 170
2020 3 to 10 years in the federal public service 11 89 292
2020 11 to 20 years in the federal public service 13 87 590
2020 More than 20 years in the federal public service 11 89 248
2019 Less than 3 years in the federal public service 13 87 174
2019 3 to 10 years in the federal public service 14 86 240
2019 11 to 20 years in the federal public service 16 84 535
2019 More than 20 years in the federal public service 12 88 210
2017 Less than 3 years in the federal public service 5 95 144
2017 3 to 10 years in the federal public service 18 82 336
2017 11 to 20 years in the federal public service 17 83 555
2017 More than 20 years in the federal public service 11 89 224
2014 Less than 3 years in the federal public service 6 94 73
2014 3 to 10 years in the federal public service 14 86 439
2014 11 to 20 years in the federal public service 13 87 522
2014 More than 20 years in the federal public service 12 88 296

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 35 65 13
2020 3 to 10 years in the federal public service 50 50 32
2020 11 to 20 years in the federal public service 53 47 77
2020 More than 20 years in the federal public service 63 37 26

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 85 15 13
2020 3 to 10 years in the federal public service 75 25 32
2020 11 to 20 years in the federal public service 77 23 77
2020 More than 20 years in the federal public service 77 23 26
2019 Less than 3 years in the federal public service 78 22 21
2019 3 to 10 years in the federal public service 81 19 32
2019 11 to 20 years in the federal public service 88 12 87
2019 More than 20 years in the federal public service 89 11 26
2017 3 to 10 years in the federal public service 88 12 61
2017 11 to 20 years in the federal public service 84 16 96
2017 More than 20 years in the federal public service 92 8 25
2014 3 to 10 years in the federal public service 86 14 59
2014 11 to 20 years in the federal public service 74 26 67
2014 More than 20 years in the federal public service 88 12 35

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 21 21 8 8 0 0 62 17 11
2020 3 to 10 years in the federal public service 49 31 4 8 4 0 4 83 13 24
2020 11 to 20 years in the federal public service 54 35 4 3 3 0 0 90 7 59
2020 More than 20 years in the federal public service 28 50 10 12 0 0 0 78 12 20
2019 Less than 3 years in the federal public service 72 20 8 0 0 0 0 92 0 15
2019 3 to 10 years in the federal public service 60 32 4 4 0 0 0 92 4 25
2019 11 to 20 years in the federal public service 60 31 5 4 0 0 0 91 4 73
2019 More than 20 years in the federal public service 54 21 5 11 9 0 0 75 20 23
2017 3 to 10 years in the federal public service 57 32 2 5 4 0 0 89 9 54
2017 11 to 20 years in the federal public service 50 37 9 4 0 0 0 87 4 79
2017 More than 20 years in the federal public service 49 30 13 0 4 4 0 82 4 23
2014 3 to 10 years in the federal public service 65 24 2 4 0 0 5 93 4 51
2014 11 to 20 years in the federal public service 57 32 3 6 2 0 0 89 8 50
2014 More than 20 years in the federal public service 51 36 3 7 0 3 0 89 7 31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 24 9 3 2 1 3 86 5 171
2020 3 to 10 years in the federal public service 54 28 6 6 1 2 4 87 7 292
2020 11 to 20 years in the federal public service 57 29 5 4 1 1 2 90 5 591
2020 More than 20 years in the federal public service 52 32 5 3 2 1 4 90 5 249
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 19 50 28 3 73 27 171
2020 3 to 10 years in the federal public service 44 37 17 1 46 54 292
2020 11 to 20 years in the federal public service 28 53 19 0 66 34 591
2020 More than 20 years in the federal public service 25 64 11 0 72 28 249

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 45 55 33
2020 3 to 10 years in the federal public service 28 72 128
2020 11 to 20 years in the federal public service 38 62 165
2020 More than 20 years in the federal public service 50 50 62

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 26 9 15 3 3 3 70 20 33
2020 3 to 10 years in the federal public service 17 30 19 13 16 1 4 50 31 127
2020 11 to 20 years in the federal public service 17 36 13 15 12 2 6 57 29 165
2020 More than 20 years in the federal public service 22 26 23 19 6 0 4 50 26 62

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 21 12 17 19 3 6 47 40 33
2020 3 to 10 years in the federal public service 7 14 16 19 42 2 0 22 62 128
2020 11 to 20 years in the federal public service 7 20 15 20 34 2 3 28 57 163
2020 More than 20 years in the federal public service 7 27 20 27 14 2 3 35 44 62

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 9 7 4 2 5 28 80 10 171
2020 3 to 10 years in the federal public service 40 20 17 11 7 1 5 64 19 292
2020 11 to 20 years in the federal public service 38 18 18 10 9 2 7 61 20 591
2020 More than 20 years in the federal public service 43 15 12 9 9 1 11 66 20 249
2019 Less than 3 years in the federal public service 49 18 7 7 6 1 11 77 15 170
2019 3 to 10 years in the federal public service 29 22 18 10 14 0 7 55 26 236
2019 11 to 20 years in the federal public service 30 22 17 14 12 0 5 54 28 522
2019 More than 20 years in the federal public service 38 16 13 10 16 0 7 58 29 207
2018 Less than 3 years in the federal public service 44 18 8 13 5 1 11 70 21 157
2018 3 to 10 years in the federal public service 28 20 19 11 11 2 9 54 25 275
2018 11 to 20 years in the federal public service 34 15 19 11 14 1 7 53 27 556
2018 More than 20 years in the federal public service 35 15 18 10 13 1 9 55 25 213
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