2020 Public Service Employee Survey Results for Canadian Heritage by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	54	5	11	2	83	12	427
2020	PM-02	51	41	0	5	3	92	8	37
2020	PM-04	25	54	6	12	2	79	14	170
2020	PM-05	31	56	4	8	1	88	9	112
2020	PM-06	14	68	5	11	3	82	14	66

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	72	23	2	2	0	0	0	95	2	424
2020	PM-02	84	14	0	0	0	3	0	100	0	37
2020	PM-04	70	27	1	2	1	0	0	96	2	169
2020	PM-05	71	23	3	3	0	1	0	95	3	112
2020	PM-06	77	15	5	2	2	0	0	92	3	65
2017	PM	63	31	3	2	0	0	0	94	2	397
2017	PM-02	71	29	0	0	0	0	0	100	0	46
2017	PM-03	65	24	7	3	0	0	0	90	3	28
2017	PM-04	59	34	3	3	1	0	1	93	3	150
2017	PM-05	62	33	3	3	0	0	0	95	3	110
2017	PM-06	67	28	6	0	0	0	0	94	0	54
2014	PM	62	30	2	3	2	0	0	93	5	433
2014	PM-02	56	38	3	3	0	0	0	94	3	32
2014	PM-03	66	29	0	3	3	0	0	95	5	38
2014	PM-04	59	32	1	5	3	1	0	91	7	149
2014	PM-05	64	26	4	4	2	1	0	90	6	129
2014	PM-06	63	36	0	0	1	0	0	99	1	75

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	44	12	15	2	1	70	18	427
2020	PM-02	50	31	6	11	0	3	83	11	36
2020	PM-04	22	47	12	15	2	1	70	18	171
2020	PM-05	30	46	10	13	1	1	77	14	112
2020	PM-06	12	48	17	20	3	0	61	23	66
2019	PM	46	39	6	8	1	0	85	9	366
2019	PM-03	29	67	0	4	0	0	96	4	24
2019	PM-04	52	35	6	6	1	0	87	7	141
2019	PM-05	42	38	8	10	3	0	80	13	104
2019	PM-06	42	40	5	12	2	0	82	13	60
2017	PM	43	37	8	9	3	0	80	12	400
2017	PM-02	40	36	6	15	2	0	76	17	46
2017	PM-03	55	24	14	7	0	0	79	7	28
2017	PM-04	45	36	8	7	5	0	81	11	150
2017	PM-05	42	40	6	10	2	0	82	12	112
2017	PM-06	36	44	7	11	2	0	80	13	55
2014	PM	40	40	10	8	3	0	79	11	433
2014	PM-02	44	31	16	3	6	0	75	9	32
2014	PM-03	34	45	13	5	3	0	79	8	38
2014	PM-04	38	41	9	9	3	0	79	12	149
2014	PM-05	44	34	10	9	2	0	78	12	129
2014	PM-06	36	45	8	7	4	0	81	11	75

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	43	13	8	2	0	1	77	10	423
2020	PM-02	44	42	3	11	0	0	0	86	11	36
2020	PM-04	27	46	15	8	3	0	1	74	11	170
2020	PM-05	35	45	15	3	1	0	2	81	4	110
2020	PM-06	37	40	11	11	2	0	0	77	12	65
2019	PM	30	46	13	8	3	0	1	76	11	366
2019	PM-03	36	32	16	8	8	0	0	68	16	25
2019	PM-04	31	48	11	6	4	1	0	79	10	140
2019	PM-05	29	48	10	11	2	0	0	76	13	105
2019	PM-06	25	46	17	7	0	0	5	75	7	59
2018	PM	26	52	10	10	2	0	0	78	12	417
2018	PM-03	27	51	5	16	0	0	0	78	16	37
2018	PM-04	23	57	10	9	1	0	0	80	10	138
2018	PM-05	28	48	10	10	2	0	2	77	12	126
2018	PM-06	28	51	10	8	3	0	0	79	11	72
2017	PM	26	49	10	12	2	0	0	75	14	400
2017	PM-02	26	52	9	13	0	0	0	78	13	46
2017	PM-03	27	49	10	7	7	0	0	76	14	28
2017	PM-04	27	48	9	13	2	0	1	76	15	150
2017	PM-05	23	48	12	14	2	1	0	72	16	112
2017	PM-06	24	51	13	7	4	0	2	76	11	55
2014	PM	29	44	12	10	5	0	0	73	14	433
2014	PM-02	19	53	12	9	6	0	0	72	16	32
2014	PM-03	26	44	5	16	8	0	0	70	24	38
2014	PM-04	29	45	14	9	3	0	0	74	12	149
2014	PM-05	33	37	12	11	6	0	0	71	17	129
2014	PM-06	28	49	13	5	3	0	1	78	8	75

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	37	40	11	9	2	0	1	78	11	426
2020	PM-02	54	19	11	14	0	0	3	75	14	37
2020	PM-04	33	44	11	9	1	0	2	79	10	171
2020	PM-05	41	42	10	5	1	0	1	85	5	111
2020	PM-06	31	42	9	17	2	0	0	72	18	65
2019	PM	44	41	8	4	2	0	0	85	6	365
2019	PM-03	38	33	17	8	4	0	0	71	13	24
2019	PM-04	49	38	10	1	2	0	0	86	4	140
2019	PM-05	35	48	6	9	3	0	0	83	12	104
2019	PM-06	47	43	7	3	0	0	0	90	3	60
2017	PM	46	43	6	2	3	0	0	90	5	397
2017	PM-02	50	41	6	2	0	0	0	91	2	46
2017	PM-03	55	31	7	0	7	0	0	86	7	28
2017	PM-04	43	44	6	3	4	0	0	87	7	148
2017	PM-05	48	43	6	2	1	0	1	92	3	111
2017	PM-06	44	47	4	2	2	2	0	93	4	55
2014	PM	43	41	8	6	1	1	0	85	7	433
2014	PM-02	44	35	12	9	0	0	0	78	9	32
2014	PM-03	39	48	8	3	3	0	0	87	5	38
2014	PM-04	37	44	9	7	1	1	0	82	9	149
2014	PM-05	52	34	7	5	1	1	0	87	6	129
2014	PM-06	41	45	8	4	0	1	0	88	4	75

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	50	34	7	6	3	0	0	84	9	425
2020	PM-02	58	28	8	0	6	0	0	86	6	36
2020	PM-04	54	32	5	6	2	0	1	86	8	171
2020	PM-05	46	41	7	4	3	0	0	86	6	111
2020	PM-06	39	33	11	11	6	0	0	73	17	66
2019	PM	50	34	7	7	2	0	0	85	9	366
2019	PM-03	44	36	12	0	8	0	0	80	8	25
2019	PM-04	55	31	9	4	1	0	0	86	5	140
2019	PM-05	41	44	5	7	2	0	1	86	9	104
2019	PM-06	52	28	5	15	0	0	0	80	15	60
2018	PM	50	36	6	6	2	0	0	86	8	418
2018	PM-03	62	24	5	5	3	0	0	86	8	37
2018	PM-04	59	33	6	1	1	0	0	93	1	138
2018	PM-05	48	34	6	10	2	0	0	83	12	126
2018	PM-06	40	42	4	7	7	0	0	82	14	72
2017	PM	45	39	6	6	3	0	1	84	9	399
2017	PM-02	41	50	0	6	2	0	0	91	9	46
2017	PM-03	42	37	7	7	7	0	0	79	14	28
2017	PM-04	51	35	6	5	1	0	1	87	7	149
2017	PM-05	38	41	11	8	2	0	1	79	10	112
2017	PM-06	40	42	4	5	7	0	2	83	13	55
2014	PM	42	35	9	7	4	1	1	79	12	433
2014	PM-02	40	32	9	9	9	0	0	72	19	32
2014	PM-03	47	37	10	0	3	3	0	87	3	38
2014	PM-04	40	36	10	8	5	0	1	77	13	149
2014	PM-05	43	36	7	7	2	2	2	83	10	129
2014	PM-06	41	32	12	9	4	0	1	74	13	75

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	42	8	5	3	0	84	8	425
2020	PM-02	35	54	5	3	3	0	89	5	37
2020	PM-04	38	45	9	6	1	1	83	8	170
2020	PM-05	41	42	10	5	2	0	84	6	111
2020	PM-06	52	32	6	3	6	0	85	9	65
2019	PM	40	45	7	5	2	0	86	7	367
2019	PM-03	36	40	4	8	12	0	76	20	25
2019	PM-04	42	45	6	6	0	0	87	6	141
2019	PM-05	38	47	10	4	1	0	85	5	105
2019	PM-06	39	46	8	3	3	0	85	7	59
2018	PM	38	43	10	6	3	0	81	9	409
2018	PM-03	41	38	5	11	5	0	78	16	37
2018	PM-04	36	44	13	5	2	0	80	7	135
2018	PM-05	41	43	12	3	1	0	84	4	125
2018	PM-06	38	43	6	10	3	0	81	13	68
2017	PM	35	49	5	7	3	0	84	10	400
2017	PM-02	35	55	2	9	0	0	89	9	46
2017	PM-03	35	44	0	17	3	0	79	21	28
2017	PM-04	39	50	4	3	5	0	89	7	150
2017	PM-05	31	47	11	7	4	0	78	12	112
2017	PM-06	35	51	4	9	2	0	85	11	55
2014	PM	28	48	11	9	4	0	76	13	433
2014	PM-02	22	50	12	12	3	0	72	16	32
2014	PM-03	29	47	16	5	3	0	76	8	38
2014	PM-04	22	54	9	9	7	0	75	16	149
2014	PM-05	29	49	11	8	4	0	77	12	129
2014	PM-06	40	40	11	7	3	0	80	9	75

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	37	39	10	10	3	0	1	77	13	428
2020	PM-02	46	32	11	5	5	0	0	78	11	37
2020	PM-04	39	34	9	12	3	1	2	75	16	171
2020	PM-05	32	50	9	8	1	0	0	82	9	111
2020	PM-06	37	42	10	7	3	0	0	79	10	67
2019	PM	32	41	12	11	4	0	0	72	15	365
2019	PM-03	20	40	20	12	8	0	0	60	20	25
2019	PM-04	37	35	13	9	5	1	0	73	14	139
2019	PM-05	24	50	13	8	5	0	1	74	13	105
2019	PM-06	32	43	8	15	2	0	0	75	17	60
2018	PM	30	41	12	12	5	0	0	71	17	417
2018	PM-03	35	46	8	11	0	0	0	81	11	37
2018	PM-04	31	43	8	14	4	0	0	74	18	137
2018	PM-05	26	44	13	10	6	1	0	70	16	126
2018	PM-06	29	36	15	13	7	0	0	65	19	72
2017	PM	27	42	13	10	7	0	0	70	17	400
2017	PM-02	30	37	20	9	4	0	0	68	13	46
2017	PM-03	28	41	14	7	10	0	0	69	17	28
2017	PM-04	32	44	14	5	5	0	0	76	10	150
2017	PM-05	20	40	11	18	9	1	0	61	27	112
2017	PM-06	24	47	9	13	7	0	0	71	20	55
2014	PM	27	39	17	12	6	0	0	65	18	433
2014	PM-02	25	35	19	16	6	0	0	60	22	32
2014	PM-03	23	57	14	3	3	0	0	81	5	38
2014	PM-04	28	34	16	16	7	0	0	61	23	149
2014	PM-05	26	40	19	9	5	0	0	66	15	129
2014	PM-06	28	37	16	12	7	0	0	65	19	75

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	40	46	5	6	2	0	86	8	426
2020	PM-02	56	36	0	3	6	0	92	8	36
2020	PM-04	32	55	6	5	2	1	87	7	171
2020	PM-05	37	45	5	10	2	0	83	12	110
2020	PM-06	49	40	6	0	4	0	90	4	67
2019	PM	33	49	10	6	2	0	82	8	366
2019	PM-03	36	40	12	8	4	0	76	12	25
2019	PM-04	37	50	7	5	1	0	86	6	139
2019	PM-05	29	51	11	9	0	0	80	9	105
2019	PM-06	35	48	8	5	3	0	83	8	60
2018	PM	33	45	12	7	3	0	78	10	417
2018	PM-03	38	41	5	14	3	0	78	16	37
2018	PM-04	35	47	10	5	3	0	82	8	138
2018	PM-05	31	45	15	7	2	0	76	9	125
2018	PM-06	29	51	10	4	6	0	81	10	72
2017	PM	32	46	10	8	4	0	78	12	399
2017	PM-02	28	55	13	4	0	0	83	4	46
2017	PM-03	35	37	7	7	14	0	72	21	28
2017	PM-04	35	50	7	7	1	0	85	8	150
2017	PM-05	26	40	15	12	6	0	67	18	112
2017	PM-06	39	41	6	9	6	0	80	15	54

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	53	38	5	2	1	0	0	92	3	427
2020	PM-02	62	27	8	3	0	0	0	89	3	37
2020	PM-04	51	41	4	2	1	0	1	93	4	170
2020	PM-05	49	46	5	1	0	0	0	95	1	111
2020	PM-06	60	28	7	3	1	0	0	88	4	67
2019	PM	47	42	9	2	0	0	0	89	2	364
2019	PM-03	46	46	4	4	0	0	0	92	4	24
2019	PM-04	45	43	10	2	0	0	0	88	2	138
2019	PM-05	44	50	7	0	0	0	0	93	0	105
2019	PM-06	57	28	12	3	0	0	0	85	3	60
2018	PM	48	42	6	2	1	0	0	90	4	417
2018	PM-03	41	46	8	3	3	0	0	86	5	37
2018	PM-04	49	39	7	2	2	1	0	89	4	138
2018	PM-05	47	46	6	2	0	0	0	93	2	126
2018	PM-06	51	39	6	4	0	0	0	90	4	71
2017	PM	42	43	9	3	3	0	0	85	6	399
2017	PM-02	47	40	11	0	2	0	0	87	2	46
2017	PM-03	49	37	3	7	3	0	0	86	10	28
2017	PM-04	41	44	9	4	2	0	0	85	6	149
2017	PM-05	35	45	14	2	4	1	0	80	5	112
2017	PM-06	47	40	2	7	4	0	0	87	11	55
2014	PM	38	41	11	7	2	0	0	79	10	433
2014	PM-02	34	50	6	6	3	0	0	84	9	32
2014	PM-03	34	42	13	11	0	0	0	76	11	38
2014	PM-04	38	44	9	7	3	0	0	81	10	149
2014	PM-05	38	37	16	7	2	0	0	75	9	129
2014	PM-06	45	34	8	9	3	0	0	80	12	75

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	40	38	11	7	5	0	0	78	11	427
2020	PM-02	46	35	8	8	3	0	0	81	11	37
2020	PM-04	40	33	13	7	6	0	0	74	13	171
2020	PM-05	37	46	9	5	4	0	0	83	8	111
2020	PM-06	45	37	9	6	3	0	0	82	9	67
2019	PM	38	39	13	8	2	0	0	77	10	365
2019	PM-03	20	44	16	16	4	0	0	64	20	25
2019	PM-04	40	35	12	11	2	0	0	76	13	139
2019	PM-05	36	43	15	3	2	0	1	80	5	105
2019	PM-06	39	41	8	10	2	0	0	80	12	59
2018	PM	33	42	11	9	5	0	0	76	13	416
2018	PM-03	32	41	19	5	3	0	0	73	8	37
2018	PM-04	37	41	9	9	4	0	0	78	13	138
2018	PM-05	33	48	7	8	5	0	0	80	13	126
2018	PM-06	33	40	11	10	6	0	0	73	16	70
2017	PM	32	43	10	10	5	0	0	74	15	399
2017	PM-02	32	44	9	9	6	0	0	76	15	46
2017	PM-03	24	51	7	7	10	0	0	76	17	28
2017	PM-04	39	42	7	7	4	1	0	82	11	149
2017	PM-05	27	38	14	15	6	0	0	64	22	112
2017	PM-06	25	49	13	9	4	0	0	75	13	55

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	33	7	2	1	0	0	90	4	426
2020	PM-02	56	31	8	3	3	0	0	86	6	36
2020	PM-04	54	34	8	1	2	0	1	89	3	170
2020	PM-05	59	32	6	1	1	0	0	92	2	111
2020	PM-06	57	34	4	3	1	0	0	91	4	67
2019	PM	56	35	5	3	1	0	0	91	4	366
2019	PM-03	60	24	4	12	0	0	0	84	12	25
2019	PM-04	53	40	4	3	0	0	0	93	3	139
2019	PM-05	53	39	6	2	0	0	0	92	2	105
2019	PM-06	60	32	2	5	2	0	0	92	7	60
2018	PM	50	39	7	3	1	0	0	89	4	411
2018	PM-03	59	27	5	8	0	0	0	86	8	37
2018	PM-04	48	39	7	4	2	0	0	87	6	135
2018	PM-05	51	41	6	1	0	1	0	93	1	124
2018	PM-06	53	39	4	3	1	0	0	91	4	70
2017	PM	53	35	8	2	2	0	0	88	4	399
2017	PM-02	53	39	4	2	2	0	0	91	4	46
2017	PM-03	49	34	14	3	0	0	0	83	3	28
2017	PM-04	56	35	7	2	1	0	0	90	3	150
2017	PM-05	51	33	12	2	3	0	0	84	4	111
2017	PM-06	47	44	5	0	4	0	0	91	4	55
2014	PM	55	32	8	3	1	0	0	87	4	433
2014	PM-02	50	38	9	3	0	0	0	88	3	32
2014	PM-03	52	43	3	0	3	0	0	95	3	38
2014	PM-04	52	34	7	3	3	0	0	87	6	149
2014	PM-05	57	32	7	4	1	0	0	88	5	129
2014	PM-06	65	21	12	1	0	0	0	87	1	75

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	42	9	9	3	0	79	12	427
2020	PM-02	43	27	16	8	5	0	70	14	37
2020	PM-04	32	44	12	8	4	1	77	11	171
2020	PM-05	35	47	5	10	2	1	83	12	110
2020	PM-06	49	37	7	4	1	0	87	6	67
2019	PM	33	44	11	9	3	0	77	12	365
2019	PM-03	20	40	16	20	4	0	60	24	25
2019	PM-04	26	50	12	9	3	0	76	12	138
2019	PM-05	33	49	10	8	1	0	82	9	105
2019	PM-06	47	33	10	5	5	0	80	10	60
2018	PM	32	44	11	9	4	0	76	13	413
2018	PM-03	35	38	11	14	0	3	75	14	37
2018	PM-04	32	36	15	13	4	0	68	18	137
2018	PM-05	32	49	9	7	3	0	81	10	125
2018	PM-06	39	44	6	9	3	0	83	11	70
2017	PM	30	47	10	10	4	0	76	14	398
2017	PM-02	32	48	4	13	2	0	81	15	46
2017	PM-03	21	42	23	7	7	0	63	14	28
2017	PM-04	28	48	9	9	5	0	77	14	149
2017	PM-05	28	48	12	9	4	0	76	13	111
2017	PM-06	38	42	7	9	4	0	80	13	55
2014	PM	22	46	14	12	6	0	68	19	433
2014	PM-02	12	41	31	12	3	0	53	16	32
2014	PM-03	18	47	16	10	9	0	65	19	38
2014	PM-04	13	50	13	17	7	0	63	24	149
2014	PM-05	26	44	13	11	6	0	70	17	129
2014	PM-06	38	41	8	8	4	0	80	12	75

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	40	10	8	4	0	0	78	12	428
2020	PM-02	51	24	16	5	3	0	0	76	8	37
2020	PM-04	35	43	9	8	5	1	1	79	12	171
2020	PM-05	35	42	12	7	3	0	1	78	10	111
2020	PM-06	46	36	9	4	4	0	0	82	9	67
2019	PM	37	40	11	8	4	0	0	77	12	366
2019	PM-03	20	44	16	16	4	0	0	64	20	25
2019	PM-04	35	44	7	7	6	0	0	79	14	139
2019	PM-05	36	44	12	6	2	0	0	80	8	105
2019	PM-06	40	40	12	5	3	0	0	80	8	60
2018	PM	40	34	11	10	4	0	0	75	14	413
2018	PM-03	43	27	11	14	3	0	3	72	17	37
2018	PM-04	38	36	11	10	4	0	0	74	15	135
2018	PM-05	39	38	11	10	2	1	0	77	11	125
2018	PM-06	49	31	3	10	7	0	0	80	17	71
2017	PM	35	42	11	8	4	0	0	77	12	398
2017	PM-02	35	44	13	6	2	0	0	78	9	46
2017	PM-03	17	62	7	3	10	0	0	79	14	28
2017	PM-04	38	40	10	9	3	0	0	78	12	149
2017	PM-05	35	38	13	10	4	0	0	73	15	111
2017	PM-06	38	42	11	5	4	0	0	80	9	55
2014	PM	25	40	15	13	7	0	0	65	20	433
2014	PM-02	31	31	22	12	3	0	0	62	16	32
2014	PM-03	21	44	19	10	5	0	0	65	16	38
2014	PM-04	19	40	16	14	10	0	0	60	24	149
2014	PM-05	29	36	17	11	8	0	0	64	19	129
2014	PM-06	31	43	8	13	5	0	0	73	19	75

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	47	9	7	2	0	0	82	9	426
2020	PM-02	41	43	11	5	0	0	0	84	5	37
2020	PM-04	35	48	8	6	2	1	0	83	9	170
2020	PM-05	34	50	7	6	2	1	0	84	8	110
2020	PM-06	36	40	15	6	3	0	0	76	9	67
2019	PM	34	48	12	4	2	0	0	82	6	362
2019	PM-03	17	61	9	9	4	0	0	78	13	23
2019	PM-04	35	49	11	4	2	0	0	84	6	140
2019	PM-05	32	51	11	4	1	0	1	84	5	101
2019	PM-06	38	39	15	7	2	0	0	77	8	61
2018	PM	34	41	13	9	3	0	0	75	12	416
2018	PM-03	46	30	11	11	0	0	3	78	11	37
2018	PM-04	40	37	12	8	3	0	0	77	11	138
2018	PM-05	31	44	12	12	2	0	0	75	13	126
2018	PM-06	30	41	15	7	7	0	0	70	14	71
2017	PM	28	48	13	7	4	0	0	77	11	397
2017	PM-02	30	59	2	9	0	0	0	89	9	46
2017	PM-03	28	41	17	3	10	0	0	69	14	28
2017	PM-04	32	53	9	4	2	0	0	85	6	149
2017	PM-05	22	42	20	10	5	1	0	64	15	111
2017	PM-06	28	44	13	11	4	0	0	72	15	54
2014	PM	30	39	19	9	3	0	0	70	12	433
2014	PM-02	28	44	25	3	0	0	0	72	3	32
2014	PM-03	29	52	11	5	3	0	0	81	8	38
2014	PM-04	23	44	20	9	3	0	0	68	12	149
2014	PM-05	34	34	18	10	3	1	0	69	13	129
2014	PM-06	39	31	16	13	1	0	0	69	15	75

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	40	9	4	2	0	0	85	6	425
2020	PM-02	46	43	6	3	3	0	0	89	6	35
2020	PM-04	44	40	10	4	2	0	1	85	5	170
2020	PM-05	46	39	10	5	0	0	0	85	5	112
2020	PM-06	45	42	7	3	3	0	0	87	6	67
2019	PM	45	42	9	4	0	0	0	87	5	368
2019	PM-03	29	54	4	8	4	0	0	83	13	24
2019	PM-04	46	43	6	5	0	0	0	89	5	141
2019	PM-05	42	42	14	2	0	0	0	84	2	105
2019	PM-06	41	44	8	7	0	0	0	85	7	61
2018	PM	44	41	10	4	2	0	0	84	6	416
2018	PM-03	46	41	8	0	5	0	0	86	5	37
2018	PM-04	43	40	12	4	2	0	0	83	6	138
2018	PM-05	47	40	10	2	1	0	0	87	3	126
2018	PM-06	40	47	4	6	3	0	0	87	9	70
2017	PM	40	43	9	4	3	0	0	84	7	398
2017	PM-02	48	40	6	6	0	0	0	87	6	46
2017	PM-03	28	51	10	7	3	0	0	79	10	28
2017	PM-04	46	42	5	3	3	0	0	89	6	150
2017	PM-05	35	40	16	7	2	0	0	75	9	110
2017	PM-06	35	51	9	2	4	0	0	85	5	55
2014	PM	35	43	13	6	3	0	0	78	9	433
2014	PM-02	22	56	9	9	3	0	0	78	12	32
2014	PM-03	39	40	16	3	3	0	0	79	5	38
2014	PM-04	27	47	16	4	6	0	0	74	10	149
2014	PM-05	40	43	10	6	1	0	0	83	7	129
2014	PM-06	46	31	11	8	3	1	0	78	11	75

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	35	17	7	5	0	0	70	13	422
2020	PM-02	35	43	14	3	5	0	0	78	8	37
2020	PM-04	43	34	14	5	2	1	1	78	7	166
2020	PM-05	31	35	20	11	4	0	0	66	14	111
2020	PM-06	17	32	23	14	15	0	0	48	29	66
2019	PM	38	33	16	7	5	0	0	71	13	366
2019	PM-03	36	40	16	4	4	0	0	76	8	25
2019	PM-04	45	36	14	1	3	0	0	82	4	141
2019	PM-05	31	27	24	11	6	0	1	59	17	102
2019	PM-06	26	25	16	20	13	0	0	51	33	61
2018	PM	42	28	17	9	4	0	0	70	13	420
2018	PM-03	73	19	5	0	3	0	0	92	3	37
2018	PM-04	53	27	11	6	2	0	0	81	9	139
2018	PM-05	33	29	25	9	2	2	0	64	11	126
2018	PM-06	22	23	21	21	14	0	0	45	34	73
2017	PM	36	38	17	5	3	0	0	74	9	400
2017	PM-02	48	34	15	2	0	0	0	83	2	46
2017	PM-03	28	55	17	0	0	0	0	83	0	28
2017	PM-04	41	41	12	4	2	0	0	82	6	150
2017	PM-05	32	36	20	7	4	0	1	69	11	112
2017	PM-06	25	27	25	11	11	0	0	53	22	55
2014	PM	37	39	13	7	4	0	0	76	11	433
2014	PM-02	53	38	6	0	3	0	0	90	3	32
2014	PM-03	63	29	3	3	3	0	0	92	5	38
2014	PM-04	42	44	7	5	2	0	0	85	7	149
2014	PM-05	29	41	16	8	5	0	1	71	13	129
2014	PM-06	19	36	27	12	7	0	0	55	19	75

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	7	23	40	20	8	0	2	28	31	429
2020	PM-02	11	22	35	22	11	0	0	32	32	37
2020	PM-04	6	25	36	20	9	1	3	30	32	171
2020	PM-05	9	21	47	17	4	0	2	22	30	112
2020	PM-06	4	24	45	21	6	0	0	27	28	67
2019	PM	9	25	43	19	4	0	0	23	34	369
2019	PM-03	4	16	36	32	12	0	0	44	20	25
2019	PM-04	9	22	45	20	4	0	0	23	31	141
2019	PM-05	11	30	45	13	0	0	0	13	42	105
2019	PM-06	7	28	39	20	7	0	0	26	34	61
2018	PM	8	23	42	23	3	0	0	26	31	416
2018	PM-03	3	19	30	38	8	0	3	47	22	37
2018	PM-04	7	22	43	23	4	0	1	28	29	139
2018	PM-05	10	24	46	16	2	2	0	18	35	125
2018	PM-06	7	25	46	19	3	0	0	22	32	72
2017	PM	9	29	38	15	7	1	2	23	39	399
2017	PM-02	6	32	33	13	13	2	0	27	39	46
2017	PM-03	14	20	31	10	14	0	10	27	38	28
2017	PM-04	7	24	39	18	6	3	2	26	33	149
2017	PM-05	11	27	44	15	4	0	0	19	37	112
2017	PM-06	11	38	35	9	7	0	0	16	49	55
2014	PM	7	32	40	13	7	0	1	20	39	432
2014	PM-02	3	35	34	19	9	0	0	28	38	32
2014	PM-03	8	33	38	11	8	0	3	19	42	37
2014	PM-04	5	30	40	12	10	1	2	23	36	149
2014	PM-05	9	33	36	15	6	1	0	21	42	129
2014	PM-06	11	32	45	9	3	0	0	12	43	75

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	3	11	24	39	18	2	2	59	15	428
2020	PM-02	3	16	14	43	22	3	0	67	19	37
2020	PM-04	3	9	28	38	16	2	4	57	13	171
2020	PM-05	5	13	23	39	18	1	1	58	18	112
2020	PM-06	2	11	26	44	17	0	2	62	12	66
2019	PM	5	13	34	32	13	3	1	46	19	368
2019	PM-03	8	8	24	32	20	4	4	57	17	25
2019	PM-04	4	12	32	36	13	2	1	50	17	140
2019	PM-05	6	18	35	26	11	4	0	39	25	105
2019	PM-06	2	11	43	31	11	2	0	43	13	61
2018	PM	4	17	35	31	9	2	2	42	22	414
2018	PM-03	0	14	27	35	16	3	5	56	15	37
2018	PM-04	3	14	34	33	12	2	3	47	18	138
2018	PM-05	3	21	41	27	6	2	0	34	24	125
2018	PM-06	7	16	31	36	7	1	1	44	24	70
2017	PM	6	15	32	29	11	4	3	43	23	399
2017	PM-02	4	9	31	28	20	6	2	52	14	46
2017	PM-03	14	16	21	14	17	7	10	38	37	28
2017	PM-04	5	12	31	32	13	6	2	49	18	149
2017	PM-05	6	15	41	29	5	2	2	36	22	112
2017	PM-06	4	27	25	33	9	0	2	43	31	55
2014	PM	7	22	34	24	9	2	1	35	30	432
2014	PM-02	9	25	28	28	6	3	0	36	35	32
2014	PM-03	8	20	29	27	13	3	0	41	28	37
2014	PM-04	6	21	35	27	7	3	1	36	28	149
2014	PM-05	6	24	29	23	13	2	2	38	31	129
2014	PM-06	9	21	44	18	5	1	1	24	32	75

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	12	26	37	19	5	1	1	24	39	427
2020	PM-02	3	28	42	25	3	0	0	28	31	36
2020	PM-04	16	21	37	18	5	1	2	24	38	170
2020	PM-05	10	29	39	17	4	1	1	21	39	112
2020	PM-06	13	28	40	15	3	0	0	18	42	67
2019	PM	18	34	34	10	4	0	1	14	52	368
2019	PM-03	16	20	44	8	12	0	0	20	36	25
2019	PM-04	16	34	35	12	3	0	0	15	50	140
2019	PM-05	22	46	24	7	2	0	0	9	68	105
2019	PM-06	20	26	41	7	7	0	0	13	46	61
2018	PM	16	31	35	12	4	1	1	17	47	416
2018	PM-03	8	32	32	11	16	0	0	27	41	37
2018	PM-04	14	32	37	12	4	1	1	17	46	139
2018	PM-05	18	35	36	8	0	2	0	8	55	125
2018	PM-06	17	31	25	19	7	0	1	27	48	72
2017	PM	21	32	32	10	2	1	1	13	54	399
2017	PM-02	11	34	36	11	7	2	0	18	46	45
2017	PM-03	28	28	27	7	3	3	3	11	60	28
2017	PM-04	19	30	34	14	1	2	1	15	50	150
2017	PM-05	26	34	32	4	4	0	1	8	60	112
2017	PM-06	22	35	29	13	2	0	0	15	56	55
2014	PM	32	32	25	6	2	1	1	8	66	432
2014	PM-02	22	41	19	9	6	3	0	16	65	32
2014	PM-03	25	32	32	11	0	0	0	11	57	37
2014	PM-04	39	30	22	5	2	1	1	8	70	149
2014	PM-05	33	32	26	5	3	0	1	9	65	129
2014	PM-06	29	32	29	5	1	0	3	7	63	75

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	8	17	34	29	10	0	1	40	26	425
2020	PM-02	8	11	19	51	11	0	0	62	19	37
2020	PM-04	7	9	37	34	11	1	2	45	16	169
2020	PM-05	9	28	33	22	8	0	0	30	37	111
2020	PM-06	15	22	51	10	1	0	0	12	37	67
2019	PM	9	25	38	22	5	0	0	27	35	367
2019	PM-03	8	16	24	40	12	0	0	52	24	25
2019	PM-04	4	22	43	23	6	1	1	29	27	141
2019	PM-05	15	29	37	17	2	0	0	19	44	105
2019	PM-06	13	33	37	10	7	0	0	17	47	60
2018	PM	8	21	42	23	6	0	0	29	29	413
2018	PM-03	0	14	24	38	24	0	0	62	14	37
2018	PM-04	7	14	43	29	7	0	0	36	21	137
2018	PM-05	7	23	47	19	2	2	0	21	31	124
2018	PM-06	13	35	38	14	1	0	0	15	47	72
2017	PM	9	24	39	20	5	1	1	25	35	398
2017	PM-02	4	13	46	20	13	2	0	35	18	45
2017	PM-03	14	21	23	24	10	3	3	37	37	28
2017	PM-04	7	17	42	27	5	2	1	33	24	150
2017	PM-05	11	27	46	13	3	0	1	16	38	112
2017	PM-06	13	52	22	11	2	0	0	13	65	54
2014	PM	9	26	36	22	6	0	0	28	35	431
2014	PM-02	3	32	19	34	9	3	0	45	36	32
2014	PM-03	8	19	34	28	11	0	0	39	28	36
2014	PM-04	9	19	34	29	8	1	1	38	28	149
2014	PM-05	8	26	43	19	4	0	0	23	34	129
2014	PM-06	16	39	33	12	0	0	0	12	55	75

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	15	22	28	22	11	2	2	33	38	427
2020	PM-02	11	24	16	30	14	3	3	46	37	37
2020	PM-04	15	21	26	22	11	2	3	35	38	169
2020	PM-05	16	25	30	19	8	2	0	27	42	112
2020	PM-06	21	22	37	16	3	0	0	19	43	67
2019	PM	15	30	28	18	6	1	1	25	46	369
2019	PM-03	8	16	44	20	12	0	0	32	24	25
2019	PM-04	15	24	31	21	8	1	0	29	40	141
2019	PM-05	21	36	25	14	2	0	2	17	58	105
2019	PM-06	15	38	31	7	7	3	0	14	54	61
2018	PM	18	27	28	18	6	1	2	25	46	414
2018	PM-03	5	8	19	43	14	0	11	64	15	37
2018	PM-04	12	28	31	17	9	1	1	27	41	138
2018	PM-05	22	32	23	15	4	3	1	20	56	124
2018	PM-06	26	29	33	8	1	0	1	10	56	72
2017	PM	21	31	25	14	5	2	2	19	54	398
2017	PM-02	11	31	22	16	13	2	4	32	45	45
2017	PM-03	21	14	30	17	10	3	3	30	37	28
2017	PM-04	17	24	33	16	4	4	2	22	43	149
2017	PM-05	26	38	19	11	5	0	2	16	65	112
2017	PM-06	29	44	16	9	0	0	2	9	74	55
2014	PM	21	34	25	12	6	1	1	19	56	431
2014	PM-02	16	32	16	25	9	3	0	35	49	32
2014	PM-03	8	29	28	16	16	3	0	33	39	37
2014	PM-04	20	29	30	12	5	2	2	17	52	149
2014	PM-05	25	35	23	12	5	0	1	17	61	128
2014	PM-06	25	41	20	7	5	0	1	12	67	75

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	5	17	32	25	14	4	3	42	24	428
2020	PM-02	5	30	27	19	14	3	3	34	37	37
2020	PM-04	6	14	34	25	12	5	4	41	22	170
2020	PM-05	4	21	29	24	15	4	3	42	28	112
2020	PM-06	6	16	37	27	12	0	1	39	23	67
2019	PM	7	23	34	25	7	2	1	33	32	368
2019	PM-03	12	24	24	16	12	12	0	32	41	25
2019	PM-04	6	18	33	31	9	1	1	41	25	141
2019	PM-05	6	33	37	19	6	0	0	25	38	104
2019	PM-06	8	20	38	28	7	0	0	34	28	61
2018	PM	8	24	31	25	8	1	3	34	34	416
2018	PM-03	8	24	19	22	16	0	11	42	36	37
2018	PM-04	4	23	33	25	10	1	4	37	29	139
2018	PM-05	9	26	28	28	6	2	1	35	36	125
2018	PM-06	14	19	44	19	1	0	1	21	34	72
2017	PM	11	25	29	23	9	2	2	33	37	398
2017	PM-02	11	16	20	31	13	4	4	49	30	45
2017	PM-03	16	21	42	10	3	0	7	15	40	28
2017	PM-04	7	18	30	30	11	2	1	42	27	150
2017	PM-05	13	28	29	21	7	1	1	29	42	111
2017	PM-06	15	42	24	13	5	2	0	19	57	55
2014	PM	11	25	29	23	9	1	2	33	37	432
2014	PM-02	12	25	31	19	9	3	0	29	39	32
2014	PM-03	19	19	27	20	13	0	3	34	39	37
2014	PM-04	9	21	28	31	7	2	2	40	31	149
2014	PM-05	9	31	29	21	9	0	2	31	40	129
2014	PM-06	13	23	36	19	8	0	1	27	36	75

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	12	24	38	17	7	1	1	25	36	425
2020	PM-02	0	17	36	28	17	0	3	46	17	36
2020	PM-04	16	19	41	15	5	2	2	21	36	169
2020	PM-05	13	33	32	14	6	1	0	21	46	111
2020	PM-06	7	28	52	9	3	0	0	12	36	67
2019	PM	15	32	38	10	3	1	1	13	48	366
2019	PM-03	12	36	28	16	8	0	0	24	48	25
2019	PM-04	16	29	40	10	4	1	0	14	46	141
2019	PM-05	17	38	37	8	0	0	1	8	55	103
2019	PM-06	15	30	43	8	3	0	0	12	45	60
2018	PM	13	29	38	14	3	2	1	17	44	416
2018	PM-03	5	35	27	19	8	0	5	29	43	37
2018	PM-04	14	24	40	17	2	2	1	19	40	139
2018	PM-05	14	35	34	13	2	2	1	15	50	125
2018	PM-06	13	33	40	10	4	0	0	14	46	72
2017	PM	21	30	33	9	3	2	1	12	53	398
2017	PM-02	15	24	41	11	7	2	0	18	40	45
2017	PM-03	17	35	34	3	3	0	7	7	56	28
2017	PM-04	21	30	30	13	2	3	1	16	53	150
2017	PM-05	21	32	36	4	4	2	1	8	55	111
2017	PM-06	24	33	33	5	4	0	2	9	57	55
2014	PM	24	28	32	10	4	1	0	14	53	432
2014	PM-02	22	22	22	25	6	3	0	32	45	32
2014	PM-03	28	21	35	13	0	0	3	14	50	37
2014	PM-04	21	32	32	9	3	2	1	12	55	149
2014	PM-05	27	23	34	10	5	0	0	15	50	129
2014	PM-06	27	37	27	5	4	0	0	9	64	75

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	5	15	43	26	10	0	1	36	21	426
2020	PM-02	8	14	27	32	19	0	0	51	22	37
2020	PM-04	7	16	45	24	7	0	1	31	23	168
2020	PM-05	3	15	44	28	9	1	1	37	18	112
2020	PM-06	4	13	49	25	7	0	0	33	18	67
2019	PM	8	25	40	19	7	1	0	26	33	368
2019	PM-03	4	20	56	12	8	0	0	20	24	25
2019	PM-04	11	29	39	14	6	1	0	21	40	140
2019	PM-05	9	27	34	20	9	1	1	29	36	105
2019	PM-06	3	20	44	25	8	0	0	33	23	61

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	33	16	9	5	5	5	66	16	428
2020	PM-02	24	30	22	11	3	3	8	61	15	37
2020	PM-04	29	24	19	8	8	7	5	60	18	171
2020	PM-05	23	38	9	14	5	4	7	68	22	111
2020	PM-06	27	48	16	1	1	4	1	79	3	67
2019	PM	26	34	17	8	4	6	4	67	14	368
2019	PM-03	21	29	29	4	8	0	8	55	14	24
2019	PM-04	27	31	12	12	6	9	4	66	20	141
2019	PM-05	22	39	20	10	3	6	1	65	13	105
2019	PM-06	36	33	20	2	2	5	3	75	4	61
2018	PM	22	38	15	10	6	6	4	67	17	419
2018	PM-03	27	38	8	3	3	19	3	83	7	37
2018	PM-04	18	38	14	13	4	7	5	64	20	138
2018	PM-05	24	34	17	9	6	6	6	65	16	126
2018	PM-06	25	44	15	4	10	3	0	70	14	73
2017	PM	28	33	12	10	6	7	4	68	18	400
2017	PM-02	37	31	7	11	6	6	2	74	19	46
2017	PM-03	37	21	10	10	14	7	0	63	26	28
2017	PM-04	23	34	16	9	5	6	7	66	16	150
2017	PM-05	27	29	13	12	7	7	4	64	21	112
2017	PM-06	31	44	7	7	5	4	2	79	13	55
2014	PM	28	31	14	12	6	4	4	65	20	432
2014	PM-02	31	38	19	9	3	0	0	69	12	32
2014	PM-03	26	29	19	18	5	3	0	56	24	38
2014	PM-04	28	26	17	12	6	4	7	61	20	148
2014	PM-05	34	27	9	12	8	6	5	69	22	129
2014	PM-06	21	44	9	13	5	3	4	70	20	75

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	48	31	8	6	5	0	0	80	12	424
2020	PM-02	56	25	11	3	6	0	0	81	8	36
2020	PM-04	46	31	8	7	8	0	1	77	15	171
2020	PM-05	45	33	8	6	5	2	0	80	12	110
2020	PM-06	56	35	3	5	0	0	2	92	5	66
2019	PM	49	32	8	8	3	0	0	81	11	366
2019	PM-03	44	24	12	16	4	0	0	68	20	25
2019	PM-04	47	29	14	6	4	0	0	76	11	140
2019	PM-05	44	38	5	11	2	0	0	83	13	104
2019	PM-06	59	31	3	7	0	0	0	90	7	61
2018	PM	50	31	8	6	4	0	0	82	10	420
2018	PM-03	49	30	14	5	3	0	0	78	8	37
2018	PM-04	50	30	10	6	3	1	0	80	9	139
2018	PM-05	51	33	7	4	4	1	1	85	8	126
2018	PM-06	58	27	3	5	7	0	0	85	12	73
2017	PM	50	31	7	7	5	0	0	81	12	400
2017	PM-02	46	34	7	6	6	0	0	80	13	46
2017	PM-03	51	21	10	7	10	0	0	72	17	28
2017	PM-04	48	34	7	6	5	0	0	81	11	150
2017	PM-05	48	29	10	7	4	1	0	79	12	112
2017	PM-06	64	27	0	7	2	0	0	91	9	55
2014	PM	46	32	11	6	4	0	0	78	10	433
2014	PM-02	37	38	16	6	3	0	0	75	9	32
2014	PM-03	39	29	13	11	5	3	0	70	17	38
2014	PM-04	44	34	12	5	4	1	0	78	9	149
2014	PM-05	50	29	11	5	5	0	0	79	10	129
2014	PM-06	49	31	9	7	3	0	1	81	9	75

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	55	33	4	5	2	0	0	88	7	425
2020	PM-02	68	24	8	0	0	0	0	92	0	37
2020	PM-04	55	30	4	6	5	0	1	85	11	170
2020	PM-05	51	38	4	6	1	0	0	89	7	110
2020	PM-06	58	36	3	3	0	0	0	94	3	66
2019	PM	55	33	6	5	1	0	0	88	7	368
2019	PM-03	48	28	16	0	8	0	0	76	8	25
2019	PM-04	52	33	7	7	1	0	0	85	8	141
2019	PM-05	54	34	4	8	1	0	0	88	9	104
2019	PM-06	61	33	3	3	0	0	0	93	3	61
2018	PM	56	31	7	5	1	0	0	87	6	419
2018	PM-03	68	22	8	3	0	0	0	89	3	37
2018	PM-04	53	32	7	6	1	0	0	85	8	139
2018	PM-05	57	33	5	5	1	0	0	90	6	125
2018	PM-06	60	30	3	4	3	0	0	90	7	73
2017	PM	48	39	6	6	2	0	0	86	8	399
2017	PM-02	57	30	0	11	2	0	0	87	13	46
2017	PM-03	55	35	0	3	7	0	0	90	10	28
2017	PM-04	46	41	7	4	2	0	0	87	6	150
2017	PM-05	44	40	8	7	2	0	0	83	9	112
2017	PM-06	48	39	6	6	2	0	0	87	7	54
2014	PM	45	38	10	5	2	0	0	83	7	433
2014	PM-02	37	50	9	3	0	0	0	88	3	32
2014	PM-03	31	42	22	5	0	0	0	73	5	38
2014	PM-04	47	37	11	3	1	1	0	85	4	149
2014	PM-05	48	30	11	8	3	0	0	78	11	129
2014	PM-06	45	44	3	5	3	0	0	89	8	75

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	54	30	7	5	3	1	85	8	420
2020	PM-02	53	31	14	0	3	0	83	3	36
2020	PM-04	54	24	8	9	4	2	79	13	170
2020	PM-05	52	39	4	4	1	1	92	5	109
2020	PM-06	59	33	6	0	2	0	92	2	64
2019	PM	49	39	6	3	1	1	89	5	367
2019	PM-03	33	54	0	4	4	4	91	9	24
2019	PM-04	52	36	5	5	1	0	89	6	140
2019	PM-05	45	41	10	3	2	0	86	5	105
2019	PM-06	57	41	2	0	0	0	98	0	61
2018	PM	45	41	7	5	1	1	87	6	420
2018	PM-03	38	46	5	11	0	0	84	11	37
2018	PM-04	45	41	9	4	1	1	87	4	139
2018	PM-05	51	38	5	4	2	1	90	6	126
2018	PM-06	48	42	5	1	3	0	90	4	73

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	52	24	7	6	4	5	3	82	10	427
2020	PM-02	56	22	8	8	6	0	0	78	14	36
2020	PM-04	49	26	7	8	5	4	2	79	14	171
2020	PM-05	52	23	7	6	2	5	5	83	9	111
2020	PM-06	60	22	6	1	0	7	3	92	2	67

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	24	11	4	2	1	3	83	6	429
2020	PM-02	49	14	16	14	0	5	3	68	15	37
2020	PM-04	46	29	12	5	2	1	6	79	8	171
2020	PM-05	65	23	5	4	1	0	2	90	5	112
2020	PM-06	76	16	6	0	1	0	0	93	1	67
2019	PM	48	32	11	4	1	1	2	83	5	367
2019	PM-03	28	28	24	12	0	4	4	61	13	25
2019	PM-04	49	30	11	4	2	2	1	82	7	141
2019	PM-05	47	33	14	4	0	0	2	81	4	104
2019	PM-06	56	34	5	3	0	0	2	92	3	61

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	48	31	10	7	3	0	1	80	9	429
2020	PM-02	57	30	8	5	0	0	0	86	5	37
2020	PM-04	47	26	14	8	3	1	2	75	11	171
2020	PM-05	49	32	10	5	3	0	1	82	8	112
2020	PM-06	49	37	6	6	1	0	0	87	7	67
2019	PM	43	33	12	8	3	1	1	77	11	369
2019	PM-03	36	32	20	4	8	0	0	68	12	25
2019	PM-04	46	33	9	5	4	2	0	81	9	141
2019	PM-05	41	32	12	10	1	1	2	75	12	105
2019	PM-06	41	34	11	10	2	0	2	77	12	61
2018	PM	40	36	10	8	5	0	1	76	13	420
2018	PM-03	41	38	11	5	3	0	3	81	8	37
2018	PM-04	40	42	6	8	3	0	0	83	11	139
2018	PM-05	40	33	11	6	7	0	2	75	14	126
2018	PM-06	36	34	11	11	7	0	1	71	18	73
2017	PM	41	38	9	7	4	1	0	80	11	400
2017	PM-02	41	36	10	4	6	2	0	79	11	46
2017	PM-03	31	48	10	7	3	0	0	79	10	28
2017	PM-04	44	37	11	5	3	0	0	81	8	150
2017	PM-05	44	35	7	9	3	2	0	81	12	112
2017	PM-06	29	45	7	13	4	0	2	76	17	55
2014	PM	41	36	12	8	3	1	0	78	11	433
2014	PM-02	28	47	22	3	0	0	0	75	3	32
2014	PM-03	37	40	8	10	5	0	0	77	16	38
2014	PM-04	46	32	9	7	4	1	0	80	12	149
2014	PM-05	46	32	11	8	2	2	1	79	10	129
2014	PM-06	31	44	13	9	3	0	0	75	12	75

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	54	24	12	4	3	2	2	81	7	429
2020	PM-02	65	27	3	5	0	0	0	92	5	37
2020	PM-04	51	20	16	5	4	2	2	75	8	171
2020	PM-05	53	25	11	4	3	3	3	82	7	112
2020	PM-06	58	22	9	3	1	3	3	86	5	67

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	28	6	6	2	0	1	85	9	428
2020	PM-02	58	25	6	3	0	3	6	91	3	36
2020	PM-04	53	29	6	7	4	0	1	83	11	171
2020	PM-05	57	27	5	8	2	0	1	85	10	112
2020	PM-06	70	22	4	1	1	0	0	93	3	67
2019	PM	48	35	9	5	2	0	1	84	7	368
2019	PM-03	40	32	12	12	4	0	0	72	16	25
2019	PM-04	50	33	9	4	4	0	0	83	8	141
2019	PM-05	43	39	10	5	0	0	3	85	5	104
2019	PM-06	51	33	5	8	2	0	2	85	10	61
2018	PM	42	38	9	6	5	0	0	80	10	418
2018	PM-03	35	32	16	11	3	0	3	69	14	37
2018	PM-04	46	37	9	5	3	1	0	83	8	138
2018	PM-05	43	37	9	6	5	0	1	81	10	125
2018	PM-06	42	38	7	5	7	0	0	81	12	73
2017	PM	45	37	8	6	4	1	0	82	10	400
2017	PM-02	45	36	5	5	6	2	0	84	11	46
2017	PM-03	38	37	7	10	7	0	0	76	17	28
2017	PM-04	45	40	8	4	3	0	0	85	7	150
2017	PM-05	46	35	9	6	3	1	0	82	9	112
2017	PM-06	44	29	11	7	7	2	0	74	15	55
2014	PM	45	33	12	6	3	1	0	79	9	433
2014	PM-02	31	41	19	9	0	0	0	72	9	32
2014	PM-03	44	31	11	10	3	0	0	76	13	38
2014	PM-04	43	36	11	6	3	1	0	80	9	149
2014	PM-05	52	26	12	5	2	2	1	80	8	129
2014	PM-06	41	35	13	5	5	0	0	76	11	75

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	49	51	429
2020	PM-02	46	54	37
2020	PM-04	49	51	171
2020	PM-05	55	45	112
2020	PM-06	46	54	67

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	64	21	8	1	0	3	4	90	2	428
2020	PM-02	70	14	11	0	0	0	5	89	0	37
2020	PM-04	60	22	8	2	1	3	5	88	3	171
2020	PM-05	67	22	6	1	0	3	2	92	1	111
2020	PM-06	66	19	7	0	0	4	3	92	0	67

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	61	24	8	5	2	0	0	86	7	429
2020	PM-02	76	11	11	3	0	0	0	86	3	37
2020	PM-04	58	25	10	6	1	0	0	83	7	171
2020	PM-05	57	29	6	6	2	0	0	86	8	112
2020	PM-06	69	22	6	1	1	0	0	91	3	67
2019	PM	51	32	7	5	3	0	0	84	8	367
2019	PM-03	54	25	4	13	4	0	0	79	17	24
2019	PM-04	55	32	6	4	2	0	0	87	6	141
2019	PM-05	41	40	10	5	4	1	0	82	9	105
2019	PM-06	55	23	8	7	5	0	2	80	12	60
2018	PM	48	32	9	6	4	0	0	81	10	419
2018	PM-03	49	30	14	5	3	0	0	78	8	37
2018	PM-04	53	33	4	6	4	0	0	86	10	139
2018	PM-05	47	32	10	6	4	0	1	80	10	125
2018	PM-06	44	34	11	5	5	0	0	78	11	73
2017	PM	54	28	7	6	5	0	0	82	11	400
2017	PM-02	65	20	4	2	9	0	0	85	11	46
2017	PM-03	55	31	3	0	10	0	0	86	10	28
2017	PM-04	55	31	7	4	3	0	0	86	7	150
2017	PM-05	55	25	11	6	4	0	0	80	10	112
2017	PM-06	45	24	7	18	5	0	0	69	24	55
2014	PM	47	32	10	6	3	1	0	80	9	433
2014	PM-02	40	38	16	6	0	0	0	78	6	32
2014	PM-03	44	30	8	16	3	0	0	74	18	38
2014	PM-04	50	30	11	4	3	2	0	82	8	149
2014	PM-05	52	31	8	5	2	2	0	85	7	129
2014	PM-06	37	37	12	7	7	0	0	75	13	75

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	47	31	8	5	2	6	0	83	8	428
2020	PM-02	46	35	14	3	0	3	0	83	3	37
2020	PM-04	47	30	7	6	4	5	1	82	10	171
2020	PM-05	44	29	14	4	0	8	1	80	4	112
2020	PM-06	50	32	3	6	5	5	0	86	11	66
2019	PM	33	41	11	7	2	7	0	79	9	363
2019	PM-03	36	48	4	8	4	0	0	84	12	25
2019	PM-04	29	40	11	9	2	9	0	75	13	140
2019	PM-05	32	41	16	7	1	3	0	75	8	105
2019	PM-06	34	45	5	5	2	9	0	86	8	56
2018	PM	33	36	14	8	3	7	0	73	12	420
2018	PM-03	41	30	11	8	3	8	0	76	12	37
2018	PM-04	32	36	12	9	3	8	0	74	13	139
2018	PM-05	33	34	17	6	2	7	0	72	9	126
2018	PM-06	29	37	11	11	7	5	0	70	19	73
2017	PM	23	42	15	8	6	7	0	69	14	399
2017	PM-02	48	30	13	2	4	2	0	80	7	46
2017	PM-03	30	42	3	14	10	0	0	72	24	28
2017	PM-04	21	41	16	6	5	11	0	69	13	150
2017	PM-05	12	49	17	11	6	6	0	64	18	111
2017	PM-06	22	44	16	9	5	4	0	68	15	55
2014	PM	21	36	21	10	4	7	0	61	16	433
2014	PM-02	19	38	31	3	6	3	0	58	10	32
2014	PM-03	21	39	18	11	5	5	0	63	17	38
2014	PM-04	22	34	19	15	3	6	1	60	19	149
2014	PM-05	19	35	19	12	5	12	0	60	18	129
2014	PM-06	21	40	24	4	4	7	0	66	9	75

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	44	33	10	8	2	2	0	79	11	428
2020	PM-02	49	35	14	3	0	0	0	84	3	37
2020	PM-04	44	30	9	12	3	2	1	75	15	171
2020	PM-05	43	32	13	7	2	3	0	78	9	111
2020	PM-06	45	42	4	7	1	0	0	87	9	67
2019	PM	26	46	14	9	3	2	0	74	12	363
2019	PM-03	33	46	8	4	8	0	0	79	13	24
2019	PM-04	23	48	16	8	4	2	1	72	12	141
2019	PM-05	24	47	12	13	2	2	0	72	16	105
2019	PM-06	32	43	18	5	2	0	0	75	7	56
2018	PM	29	40	17	8	4	2	0	70	13	420
2018	PM-03	38	41	11	3	5	3	0	81	8	37
2018	PM-04	32	32	22	9	4	1	0	66	12	139
2018	PM-05	25	44	15	10	2	3	0	71	13	126
2018	PM-06	25	44	11	11	10	0	0	68	21	73
2017	PM	22	39	18	11	8	3	0	62	19	399
2017	PM-02	43	35	11	4	4	2	0	80	9	45
2017	PM-03	27	24	21	14	14	0	0	51	28	28
2017	PM-04	19	44	17	8	7	4	0	66	16	150
2017	PM-05	16	40	17	18	8	1	0	57	26	112
2017	PM-06	20	36	24	13	5	2	0	57	19	55
2014	PM	17	38	24	12	6	2	0	57	18	433
2014	PM-02	22	28	34	6	9	0	0	50	16	32
2014	PM-03	18	31	31	13	6	0	0	50	19	38
2014	PM-04	19	36	26	14	3	2	1	56	18	149
2014	PM-05	15	39	20	14	8	4	0	56	23	129
2014	PM-06	19	47	17	7	8	3	0	67	15	75

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	37	15	10	4	4	0	70	14	428
2020	PM-02	31	39	22	8	0	0	0	69	8	36
2020	PM-04	32	33	16	11	5	3	1	68	16	171
2020	PM-05	28	35	16	12	4	5	0	66	17	112
2020	PM-06	25	48	12	7	3	4	0	77	11	67
2019	PM	18	41	20	10	4	6	0	63	15	362
2019	PM-03	28	44	16	0	8	4	0	75	8	25
2019	PM-04	18	41	21	11	3	6	0	63	14	141
2019	PM-05	14	39	26	15	4	3	0	54	19	103
2019	PM-06	18	45	16	11	5	5	0	66	17	56
2018	PM	18	39	20	14	3	5	0	61	18	417
2018	PM-03	28	42	11	8	6	3	3	74	15	36
2018	PM-04	20	37	21	12	4	6	0	61	17	138
2018	PM-05	13	43	22	14	2	6	0	59	17	125
2018	PM-06	15	36	19	21	5	4	0	53	27	73
2017	PM	13	36	24	14	7	6	0	52	23	399
2017	PM-02	30	34	22	6	4	2	0	66	11	46
2017	PM-03	20	28	17	14	17	3	0	49	33	28
2017	PM-04	12	39	23	13	5	8	0	56	19	150
2017	PM-05	6	37	25	16	8	8	0	47	26	111
2017	PM-06	11	29	27	22	9	2	0	41	31	55
2014	PM	11	34	24	16	9	6	0	48	26	433
2014	PM-02	12	37	31	10	9	0	0	50	19	32
2014	PM-03	16	26	34	16	6	3	0	43	22	38
2014	PM-04	12	32	20	20	11	5	0	46	33	149
2014	PM-05	9	33	23	15	10	9	0	46	28	129
2014	PM-06	11	43	21	11	7	8	0	58	19	75

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	39	13	11	4	1	0	71	16	427
2020	PM-02	41	35	8	11	3	3	0	78	14	37
2020	PM-04	32	31	16	14	5	2	1	65	19	170
2020	PM-05	27	42	13	11	5	2	0	71	17	111
2020	PM-06	28	49	12	9	1	0	0	78	10	67
2019	PM	18	44	19	13	4	2	0	63	17	364
2019	PM-03	24	52	12	4	8	0	0	76	12	25
2019	PM-04	15	43	21	15	4	2	0	59	20	140
2019	PM-05	13	42	24	17	3	1	0	56	20	105
2019	PM-06	19	54	12	9	4	2	0	75	13	57
2018	PM	17	42	18	15	5	3	0	61	21	420
2018	PM-03	24	49	8	14	3	3	0	75	17	37
2018	PM-04	23	35	19	14	6	2	0	59	21	139
2018	PM-05	13	40	20	17	4	6	0	56	23	126
2018	PM-06	10	51	16	21	3	0	0	60	23	73
2017	PM	15	44	18	14	6	2	0	60	21	399
2017	PM-02	24	46	13	13	2	2	0	71	15	46
2017	PM-03	27	31	21	7	14	0	0	58	21	28
2017	PM-04	15	43	19	12	7	3	0	60	20	150
2017	PM-05	9	46	19	18	6	3	0	56	25	112
2017	PM-06	11	50	17	19	4	0	0	61	22	54
2014	PM	14	37	18	17	11	3	0	53	29	431
2014	PM-02	19	28	28	13	12	0	0	47	25	32
2014	PM-03	10	42	18	16	14	0	0	52	30	38
2014	PM-04	15	38	17	15	12	3	0	55	28	148
2014	PM-05	14	29	17	25	10	5	0	45	37	128
2014	PM-06	13	48	17	8	9	4	0	64	18	75

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	64	24	9	2	0	1	0	89	2	429
2020	PM-02	68	22	5	3	0	3	0	92	3	37
2020	PM-04	59	27	10	2	1	1	1	88	2	171
2020	PM-05	71	19	7	1	0	2	0	92	1	112
2020	PM-06	67	25	4	3	0	0	0	93	3	67
2019	PM	60	27	8	1	1	2	0	89	3	368
2019	PM-03	60	28	8	0	0	0	4	92	0	25
2019	PM-04	62	23	8	1	3	4	0	88	4	141
2019	PM-05	55	32	10	1	1	1	0	88	2	105
2019	PM-06	62	28	7	2	0	2	0	92	2	60

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	34	45	10	7	1	2	0	81	8	426
2020	PM-02	38	49	5	3	0	5	0	91	3	37
2020	PM-04	37	41	10	6	2	3	1	81	9	170
2020	PM-05	31	46	13	9	1	0	0	78	10	112
2020	PM-06	29	47	12	9	2	2	0	77	11	66
2019	PM	26	53	13	7	1	1	0	79	8	368
2019	PM-03	32	60	8	0	0	0	0	92	0	25
2019	PM-04	28	50	13	8	1	1	0	78	9	141
2019	PM-05	20	59	12	7	2	0	0	79	9	105
2019	PM-06	23	53	10	8	2	2	2	79	10	60
2018	PM	29	54	11	5	1	1	0	83	6	420
2018	PM-03	35	59	5	0	0	0	0	95	0	37
2018	PM-04	31	50	12	5	2	0	0	81	7	139
2018	PM-05	26	56	10	7	0	2	0	83	7	126
2018	PM-06	26	49	16	7	1	0	0	75	8	73
2017	PM	28	47	14	9	2	0	0	75	10	398
2017	PM-02	38	49	9	4	0	0	0	87	4	45
2017	PM-03	34	45	14	0	7	0	0	79	7	28
2017	PM-04	31	45	15	8	1	0	0	75	9	150
2017	PM-05	21	51	14	11	3	0	0	73	13	111
2017	PM-06	22	47	15	16	0	0	0	69	16	55
2014	PM	23	48	15	10	2	2	0	73	11	433
2014	PM-02	22	38	28	9	3	0	0	59	12	32
2014	PM-03	23	57	10	9	0	0	0	81	9	38
2014	PM-04	24	48	14	9	1	4	0	74	11	149
2014	PM-05	26	48	14	10	2	1	0	74	12	129
2014	PM-06	21	47	16	11	3	3	0	70	14	75

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	21	47	14	11	3	3	0	71	15	424
2020	PM-02	35	43	14	5	3	0	0	78	8	37
2020	PM-04	22	46	15	9	4	4	1	71	14	169
2020	PM-05	17	52	11	14	4	2	1	71	18	112
2020	PM-06	15	52	15	14	3	2	0	68	17	66
2019	PM	16	41	22	14	4	3	0	58	19	366
2019	PM-03	16	48	24	4	4	4	0	67	8	25
2019	PM-04	16	45	21	11	4	4	0	64	15	140
2019	PM-05	13	38	23	17	6	2	1	52	24	104
2019	PM-06	12	35	25	25	2	2	0	47	27	60

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	44	36	10	5	2	2	1	82	8	427
2020	PM-02	30	43	8	8	5	3	3	77	14	37
2020	PM-04	38	39	9	8	4	2	1	79	12	170
2020	PM-05	49	36	10	4	0	0	2	86	4	111
2020	PM-06	60	28	9	0	1	1	0	89	2	67
2019	PM	42	39	11	5	2	1	0	82	7	369
2019	PM-03	24	40	24	4	8	0	0	64	12	25
2019	PM-04	43	33	11	9	1	2	0	78	10	141
2019	PM-05	38	46	12	3	1	0	0	84	4	105
2019	PM-06	52	38	5	0	2	2	2	93	2	61
2018	PM	44	41	6	4	3	1	2	87	7	419
2018	PM-03	41	38	8	5	3	3	3	83	9	37
2018	PM-04	39	46	7	4	1	1	1	87	6	138
2018	PM-05	46	37	6	5	2	1	3	87	7	126
2018	PM-06	56	36	3	3	3	0	0	92	5	73
2017	PM	43	41	6	4	3	2	1	86	7	399
2017	PM-02	37	50	0	11	2	0	0	86	14	46
2017	PM-03	25	53	7	7	0	0	7	84	8	27
2017	PM-04	42	39	9	3	3	3	1	84	6	150
2017	PM-05	44	41	5	4	5	1	0	86	8	112
2017	PM-06	58	33	4	2	2	0	2	93	4	55
2014	PM	46	38	7	4	3	2	0	86	7	433
2014	PM-02	34	38	6	9	3	9	0	79	14	32
2014	PM-03	34	56	5	0	5	0	0	90	5	38
2014	PM-04	41	40	8	4	3	2	1	84	8	149
2014	PM-05	54	29	9	5	3	1	0	83	8	129
2014	PM-06	55	40	1	4	0	0	0	95	4	75

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	43	37	13	4	2	2	0	81	6	428
2020	PM-02	49	35	11	0	5	0	0	84	5	37
2020	PM-04	42	35	14	5	2	2	1	79	7	170
2020	PM-05	42	36	15	4	1	2	0	79	5	112
2020	PM-06	45	40	7	3	3	1	0	86	6	67
2019	PM	41	42	10	4	2	1	0	84	6	365
2019	PM-03	24	56	8	8	4	0	0	80	12	25
2019	PM-04	38	42	11	4	2	2	0	82	7	140
2019	PM-05	41	42	11	5	1	1	0	83	6	103
2019	PM-06	50	38	8	0	3	0	0	88	3	60
2018	PM	41	39	13	3	3	1	0	81	6	415
2018	PM-03	36	56	6	0	3	0	0	92	3	36
2018	PM-04	38	41	17	2	2	0	0	79	4	138
2018	PM-05	44	31	14	6	3	2	0	76	9	125
2018	PM-06	50	35	7	4	3	1	0	86	7	72

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	20	24	18	15	7	13	3	53	26	427
2020	PM-02	30	22	11	24	5	8	0	56	32	37
2020	PM-04	19	20	20	14	11	13	2	46	30	171
2020	PM-05	17	28	17	16	5	12	5	54	25	111
2020	PM-06	24	32	15	11	3	11	5	66	16	66
2019	PM	14	24	23	16	9	11	4	45	29	366
2019	PM-03	8	28	32	16	8	8	0	39	26	25
2019	PM-04	16	25	22	18	9	11	1	46	30	141
2019	PM-05	11	23	22	17	11	12	5	40	33	104
2019	PM-06	20	22	22	8	7	12	10	53	19	60
2018	PM	14	28	20	15	11	11	2	48	29	419
2018	PM-03	19	24	27	14	5	5	5	48	21	37
2018	PM-04	14	25	19	14	14	12	2	46	32	138
2018	PM-05	9	29	21	20	10	10	2	42	34	126
2018	PM-06	21	34	12	8	10	15	0	65	21	73
2017	PM	12	23	24	12	13	14	1	41	30	399
2017	PM-02	11	22	26	11	13	17	0	40	28	46
2017	PM-03	17	25	25	7	18	7	0	45	27	27
2017	PM-04	12	28	23	13	10	13	1	46	27	150
2017	PM-05	10	18	23	14	17	16	3	34	38	112
2017	PM-06	13	25	22	7	15	18	0	47	27	55
2014	PM	12	24	20	12	13	17	3	46	30	433
2014	PM-02	9	19	28	16	22	6	0	30	40	32
2014	PM-03	5	29	23	8	6	21	8	48	19	38
2014	PM-04	12	26	17	17	9	16	3	47	32	149
2014	PM-05	15	22	18	9	18	18	1	45	33	129
2014	PM-06	16	28	19	5	11	17	4	56	20	75

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	33	21	13	5	3	0	60	18	426
2020	PM-02	33	44	11	6	3	3	0	80	9	36
2020	PM-04	27	24	23	16	6	4	0	53	22	171
2020	PM-05	21	34	21	16	4	4	1	57	21	112
2020	PM-06	20	50	20	8	3	0	0	70	11	66
2019	PM	20	39	19	14	5	2	0	61	20	365
2019	PM-03	16	36	32	12	4	0	0	52	16	25
2019	PM-04	25	32	20	12	8	4	0	59	20	138
2019	PM-05	13	49	15	18	5	0	0	62	23	105
2019	PM-06	17	43	23	12	3	2	0	61	15	60
2018	PM	19	38	19	15	6	2	0	58	22	419
2018	PM-03	19	35	19	16	5	5	0	57	23	37
2018	PM-04	22	37	17	15	7	2	0	60	23	138
2018	PM-05	13	37	25	18	5	2	0	51	24	126
2018	PM-06	25	40	15	14	5	1	0	65	19	73
2017	PM	23	38	17	12	6	4	0	64	19	399
2017	PM-02	28	52	9	9	0	2	0	82	9	46
2017	PM-03	13	38	24	7	14	3	0	53	22	28
2017	PM-04	23	34	17	15	5	6	0	60	22	149
2017	PM-05	21	37	19	13	5	4	1	61	20	112
2017	PM-06	25	44	16	9	5	0	0	69	15	55
2014	PM	20	38	17	16	7	2	0	59	24	433
2014	PM-02	28	35	16	6	12	3	0	65	19	32
2014	PM-03	18	37	21	16	8	0	0	55	24	38
2014	PM-04	19	37	15	19	7	3	0	58	27	149
2014	PM-05	23	35	15	17	9	1	0	59	26	129
2014	PM-06	15	48	19	11	5	1	1	64	17	75

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	22	33	14	16	10	3	3	57	28	429
2020	PM-02	24	43	5	16	8	3	0	69	25	37
2020	PM-04	23	24	19	16	13	2	2	50	31	171
2020	PM-05	20	33	13	20	12	3	1	55	32	112
2020	PM-06	21	40	13	13	4	0	7	66	19	67
2019	PM	17	33	20	16	12	2	1	52	28	367
2019	PM-03	24	20	32	12	12	0	0	44	24	25
2019	PM-04	15	32	18	18	15	1	1	48	34	140
2019	PM-05	17	31	18	20	10	1	2	50	31	105
2019	PM-06	13	42	28	7	7	2	2	57	14	60
2018	PM	19	29	18	18	14	2	0	49	32	419
2018	PM-03	27	27	19	16	11	0	0	54	27	37
2018	PM-04	22	24	16	16	19	3	0	48	36	139
2018	PM-05	14	29	22	22	12	2	0	44	34	125
2018	PM-06	22	33	16	12	14	0	3	56	27	73
2017	PM	15	31	14	22	14	3	1	48	38	400
2017	PM-02	22	30	9	30	4	4	0	54	36	46
2017	PM-03	23	24	10	31	10	0	0	48	42	28
2017	PM-04	14	34	11	20	15	3	1	51	37	150
2017	PM-05	11	30	16	20	20	3	2	42	41	112
2017	PM-06	15	29	24	16	9	5	2	47	27	55
2014	PM	14	28	15	24	15	3	1	44	41	433
2014	PM-02	16	22	25	12	19	3	3	40	33	32
2014	PM-03	10	29	21	24	16	0	0	39	40	38
2014	PM-04	17	26	10	25	17	4	1	45	45	149
2014	PM-05	12	29	12	29	14	3	0	43	45	129
2014	PM-06	13	32	21	15	13	3	3	48	30	75

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	17	17	7	5	1	4	70	13	427
2020	PM-02	62	22	14	3	0	0	0	84	3	37
2020	PM-04	51	14	17	6	4	2	5	70	11	170
2020	PM-05	50	21	15	9	5	0	1	71	14	111
2020	PM-06	42	16	15	10	9	0	7	63	21	67
2019	PM	50	26	14	5	2	1	2	78	7	367
2019	PM-03	44	28	20	8	0	0	0	72	8	25
2019	PM-04	50	24	18	4	2	2	0	76	6	140
2019	PM-05	50	27	14	3	4	0	2	79	7	105
2019	PM-06	49	28	7	10	2	0	5	81	12	61

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	50	22	18	4	2	2	3	75	6	427
2020	PM-02	62	27	11	0	0	0	0	89	0	37
2020	PM-04	49	19	17	6	3	2	3	73	9	170
2020	PM-05	51	28	16	1	2	0	2	81	3	111
2020	PM-06	51	21	21	0	1	1	4	76	2	67
2019	PM	51	28	12	2	2	2	2	82	5	368
2019	PM-03	44	24	24	4	4	0	0	68	8	25
2019	PM-04	51	29	10	4	4	2	1	82	7	140
2019	PM-05	50	29	13	3	1	2	2	82	4	105
2019	PM-06	51	28	15	0	0	0	7	84	0	61

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	75	7	5	2	2	4	4	90	5	425
2020	PM-02	84	3	3	5	3	3	0	89	8	37
2020	PM-04	71	7	5	4	4	6	4	87	8	168
2020	PM-05	81	7	5	2	0	2	3	92	2	111
2020	PM-06	79	6	1	0	1	3	9	97	2	67
2019	PM	74	10	4	2	2	4	5	92	4	367
2019	PM-03	68	12	8	4	0	4	4	87	4	25
2019	PM-04	71	10	4	1	2	8	4	92	3	140
2019	PM-05	72	11	3	3	2	4	5	92	5	105
2019	PM-06	80	8	0	2	2	0	8	96	4	61

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	71	13	3	1	1	2	8	93	3	424
2020	PM-02	81	11	3	0	0	3	3	97	0	37
2020	PM-04	69	14	3	1	3	2	9	92	5	169
2020	PM-05	75	12	5	2	0	1	6	93	2	110
2020	PM-06	76	8	2	2	0	2	12	96	2	66
2019	PM	82	4	1	1	1	1	10	97	2	367
2019	PM-03	88	4	0	0	0	0	8	100	0	25
2019	PM-04	76	4	1	1	3	2	13	95	4	139
2019	PM-05	83	6	1	1	0	1	9	98	1	105
2019	PM-06	90	0	0	0	0	0	10	100	0	61

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	45	16	6	3	3	0	74	9	427
2020	PM-02	38	46	3	11	3	0	0	84	14	37
2020	PM-04	26	37	23	4	4	4	1	67	9	171
2020	PM-05	23	52	13	7	2	4	0	77	9	110
2020	PM-06	30	49	13	3	3	1	0	80	6	67
2019	PM	18	50	20	7	2	3	0	70	9	369
2019	PM-03	16	44	28	8	4	0	0	60	12	25
2019	PM-04	16	52	15	9	3	5	0	72	13	141
2019	PM-05	21	50	21	6	1	1	0	72	7	105
2019	PM-06	18	56	18	5	3	0	0	74	8	61
2018	PM	22	45	19	6	4	4	0	70	11	418
2018	PM-03	27	38	16	5	5	5	3	71	12	37
2018	PM-04	24	43	17	8	5	2	1	69	13	138
2018	PM-05	16	49	22	6	2	6	0	69	8	125
2018	PM-06	32	45	11	3	7	3	0	79	10	73
2017	PM	19	49	19	7	5	3	0	69	11	398
2017	PM-02	22	54	13	6	2	2	0	78	9	46
2017	PM-03	23	45	17	0	7	3	3	74	7	28
2017	PM-04	21	49	17	5	5	3	1	72	10	149
2017	PM-05	13	45	26	10	5	2	0	58	16	111
2017	PM-06	22	51	16	5	4	2	0	74	9	55

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	37	43	10	7	2	1	0	82	9	428
2020	PM-02	49	41	0	8	3	0	0	89	11	37
2020	PM-04	34	39	13	8	3	2	1	75	11	171
2020	PM-05	33	51	7	9	0	0	0	84	9	112
2020	PM-06	45	39	10	4	1	0	0	84	6	67
2019	PM	34	46	13	5	1	1	0	80	7	367
2019	PM-03	20	56	12	8	0	4	0	79	8	25
2019	PM-04	34	46	9	8	1	2	0	82	9	140
2019	PM-05	29	52	14	2	3	0	0	81	5	104
2019	PM-06	38	34	21	5	2	0	0	72	7	61
2018	PM	41	44	8	4	1	1	0	86	5	418
2018	PM-03	57	35	5	3	0	0	0	92	3	37
2018	PM-04	43	43	10	4	1	0	0	86	4	138
2018	PM-05	32	52	7	6	1	2	0	85	7	125
2018	PM-06	48	37	5	3	3	4	0	89	6	73
2017	PM	32	51	9	4	2	2	0	85	6	397
2017	PM-02	43	44	6	2	2	2	0	89	4	46
2017	PM-03	41	45	7	7	0	0	0	86	7	28
2017	PM-04	34	50	9	3	1	2	0	86	5	149
2017	PM-05	23	57	10	5	3	2	0	82	8	110
2017	PM-06	31	51	13	5	0	0	0	82	5	55
2014	PM	35	44	12	4	2	3	0	82	6	433
2014	PM-02	40	38	19	0	3	0	0	78	3	32
2014	PM-03	35	47	10	3	3	3	0	84	5	38
2014	PM-04	34	46	11	5	1	2	0	82	7	149
2014	PM-05	39	36	14	5	2	3	0	78	8	129
2014	PM-06	31	55	7	0	4	4	0	89	4	75

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	39	39	12	5	2	3	0	81	7	428
2020	PM-02	46	41	3	3	5	3	0	89	8	37
2020	PM-04	41	35	12	5	3	4	0	79	8	171
2020	PM-05	41	39	14	5	0	1	0	80	5	111
2020	PM-06	33	40	12	6	1	6	1	79	8	67
2019	PM	39	44	12	1	2	2	0	85	3	369
2019	PM-03	36	44	8	4	0	8	0	87	4	25
2019	PM-04	43	41	10	1	2	2	0	86	4	141
2019	PM-05	30	49	15	1	2	3	0	81	3	105
2019	PM-06	36	48	13	0	2	2	0	85	2	61
2018	PM	44	40	8	4	1	3	0	86	6	417
2018	PM-03	54	38	5	0	3	0	0	92	3	37
2018	PM-04	45	39	7	6	1	1	0	86	7	137
2018	PM-05	40	43	6	4	2	3	1	87	7	125
2018	PM-06	47	37	5	4	0	7	0	90	4	73
2017	PM	38	39	13	4	2	4	0	81	6	399
2017	PM-02	48	39	2	7	2	2	0	88	9	46
2017	PM-03	34	38	10	14	3	0	0	72	17	28
2017	PM-04	43	36	14	1	1	5	0	82	3	149
2017	PM-05	28	43	20	4	1	5	0	74	5	112
2017	PM-06	38	40	11	4	2	5	0	83	6	55
2014	PM	37	41	11	3	1	6	0	84	4	433
2014	PM-02	47	38	12	3	0	0	0	84	3	32
2014	PM-03	40	39	10	0	3	8	0	86	3	38
2014	PM-04	36	45	11	4	1	3	0	83	6	149
2014	PM-05	42	32	14	2	2	8	1	80	4	129
2014	PM-06	31	52	8	3	0	7	0	89	3	75

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	40	36	15	4	2	4	0	79	6	427
2020	PM-02	57	22	8	8	3	3	0	81	11	37
2020	PM-04	36	38	16	4	2	3	1	77	6	170
2020	PM-05	42	34	17	3	2	2	0	78	5	111
2020	PM-06	40	36	9	3	1	9	1	85	5	67

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	43	33	10	7	3	2	2	80	10	429
2020	PM-02	41	35	8	11	5	0	0	76	16	37
2020	PM-04	40	32	10	9	4	3	2	77	13	171
2020	PM-05	49	29	11	6	2	1	2	81	8	112
2020	PM-06	45	37	9	1	0	1	6	89	2	67

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	32	6	4	2	0	0	88	6	428
2020	PM-02	59	30	0	8	3	0	0	89	11	37
2020	PM-04	50	32	9	6	3	0	0	82	9	171
2020	PM-05	58	34	4	2	1	0	1	93	3	112
2020	PM-06	64	27	6	0	3	0	0	91	3	66
2019	PM	52	38	7	2	1	0	0	90	3	369
2019	PM-03	56	32	12	0	0	0	0	88	0	25
2019	PM-04	52	35	7	3	1	1	0	89	4	141
2019	PM-05	48	43	6	2	2	0	0	90	4	105
2019	PM-06	54	36	8	2	0	0	0	90	2	61
2018	PM	52	34	11	1	1	0	0	87	3	416
2018	PM-03	64	31	6	0	0	0	0	94	0	36
2018	PM-04	51	34	12	1	1	0	0	85	3	137
2018	PM-05	50	37	11	1	1	0	0	87	2	125
2018	PM-06	56	29	10	3	3	0	0	85	5	73
2017	PM	43	44	8	3	2	0	0	88	5	399
2017	PM-02	57	37	0	4	2	0	0	94	6	46
2017	PM-03	51	35	7	0	7	0	0	86	7	28
2017	PM-04	45	41	9	3	1	0	0	87	4	149
2017	PM-05	32	54	9	3	3	0	0	86	5	112
2017	PM-06	38	47	9	4	0	2	0	87	4	55
2014	PM	42	43	10	3	2	0	0	86	5	431
2014	PM-02	34	50	6	9	0	0	0	84	9	32
2014	PM-03	50	40	8	3	0	0	0	90	3	38
2014	PM-04	41	44	9	3	3	0	0	85	6	147
2014	PM-05	47	39	11	1	2	1	0	87	2	129
2014	PM-06	41	43	9	3	3	1	0	85	5	75

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	55	28	10	3	3	0	0	84	6	427
2020	PM-02	62	22	8	0	8	0	0	84	8	37
2020	PM-04	53	29	10	4	4	0	0	82	8	171
2020	PM-05	53	31	11	4	1	1	0	84	5	110
2020	PM-06	58	25	12	1	3	0	0	84	4	67
2019	PM	53	31	10	4	1	1	0	85	5	365
2019	PM-03	54	25	8	4	8	0	0	79	13	24
2019	PM-04	57	30	7	3	1	1	1	88	4	138
2019	PM-05	46	32	18	4	0	0	0	78	4	105
2019	PM-06	51	38	7	5	0	0	0	89	5	61
2018	PM	49	35	11	3	2	0	0	85	5	415
2018	PM-03	54	32	8	3	3	0	0	86	5	37
2018	PM-04	53	33	8	1	3	1	0	87	4	135
2018	PM-05	45	38	13	3	1	0	0	83	4	125
2018	PM-06	53	27	10	5	3	1	0	82	8	73
2017	PM	44	37	13	2	4	1	0	81	6	397
2017	PM-02	55	32	4	7	2	0	0	87	9	44
2017	PM-03	55	21	14	0	10	0	0	76	10	28
2017	PM-04	46	37	10	3	3	1	0	84	6	149
2017	PM-05	36	39	21	2	2	1	0	76	4	112
2017	PM-06	38	45	11	0	5	0	0	84	5	55
2014	PM	36	39	17	4	3	1	0	76	7	433
2014	PM-02	25	56	12	3	3	0	0	81	6	32
2014	PM-03	42	39	16	0	3	0	0	81	3	38
2014	PM-04	34	38	21	3	3	1	0	72	7	149
2014	PM-05	40	37	15	5	3	0	0	78	8	129
2014	PM-06	37	37	13	8	3	1	0	76	11	75

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	53	31	8	4	4	0	0	85	7	426
2020	PM-02	56	28	8	0	8	0	0	83	8	36
2020	PM-04	50	33	8	5	4	0	0	84	9	171
2020	PM-05	51	32	12	3	2	0	0	84	5	111
2020	PM-06	57	30	7	1	4	0	0	87	6	67
2019	PM	50	34	9	6	1	0	0	84	7	363
2019	PM-03	52	32	0	8	8	0	0	84	16	25
2019	PM-04	50	34	9	5	1	1	0	85	6	140
2019	PM-05	46	34	14	6	0	0	0	80	6	105
2019	PM-06	51	34	7	8	0	0	0	85	8	59
2018	PM	43	40	9	5	2	0	0	83	7	417
2018	PM-03	51	35	8	3	3	0	0	86	5	37
2018	PM-04	46	38	7	6	2	0	0	85	8	138
2018	PM-05	38	48	10	3	2	0	0	86	5	125
2018	PM-06	47	28	11	11	3	0	0	75	14	72
2017	PM	39	42	11	4	3	0	0	82	7	399
2017	PM-02	46	43	2	6	2	0	0	89	9	46
2017	PM-03	51	21	17	7	3	0	0	72	10	28
2017	PM-04	45	37	11	3	3	1	0	83	7	149
2017	PM-05	31	48	14	4	2	0	0	79	6	112
2017	PM-06	29	55	7	4	5	0	0	84	9	55
2014	PM	34	43	15	4	4	1	0	78	7	432
2014	PM-02	25	63	6	3	3	0	0	88	6	32
2014	PM-03	37	47	9	5	3	0	0	84	8	38
2014	PM-04	34	40	17	3	5	1	0	74	8	149
2014	PM-05	36	40	18	4	2	1	0	76	6	128
2014	PM-06	33	44	11	5	5	0	1	78	11	75

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	53	24	12	6	2	3	1	79	8	429
2020	PM-02	70	8	16	0	0	5	0	83	0	37
2020	PM-04	49	29	10	6	2	2	1	81	9	171
2020	PM-05	52	20	15	9	1	4	0	74	10	112
2020	PM-06	55	27	9	3	1	3	1	86	5	67
2019	PM	50	27	9	5	3	4	1	81	9	369
2019	PM-03	36	32	8	8	12	4	0	71	21	25
2019	PM-04	55	24	9	5	3	3	1	82	8	141
2019	PM-05	50	25	10	9	3	5	0	78	12	105
2019	PM-06	41	38	13	2	2	3	2	83	3	61
2018	PM	47	27	13	8	3	1	0	75	11	418
2018	PM-03	41	30	19	8	3	0	0	70	11	37
2018	PM-04	54	23	9	8	4	1	1	79	12	138
2018	PM-05	44	31	16	9	0	0	0	75	9	125
2018	PM-06	45	26	12	7	7	1	1	73	14	73
2017	PM	41	28	14	6	5	5	1	73	12	398
2017	PM-02	45	28	14	6	4	2	0	75	11	46
2017	PM-03	55	14	14	10	7	0	0	69	17	28
2017	PM-04	47	28	11	5	3	5	0	79	9	149
2017	PM-05	37	28	13	6	8	7	1	70	15	112
2017	PM-06	24	37	24	6	2	6	2	66	8	54
2014	PM	37	30	15	8	5	4	1	71	14	432
2014	PM-02	34	38	13	6	6	0	3	74	13	32
2014	PM-03	50	29	9	10	3	0	0	78	13	38
2014	PM-04	35	32	15	7	6	5	1	70	14	148
2014	PM-05	39	27	16	7	5	6	0	70	12	129
2014	PM-06	32	32	16	8	7	3	3	68	16	75

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PM	27	38	35	429
2020	PM-02	30	41	30	37
2020	PM-04	26	36	38	171
2020	PM-05	28	39	33	112
2020	PM-06	30	40	30	67
2019	PM	29	37	34	369
2019	PM-03	40	32	28	25
2019	PM-04	27	41	32	141
2019	PM-05	30	31	39	105
2019	PM-06	34	38	28	61
2018	PM	34	35	31	420
2018	PM-03	41	35	24	37
2018	PM-04	27	42	30	139
2018	PM-05	32	33	35	126
2018	PM-06	42	26	32	73
2017	PM	33	33	34	400
2017	PM-02	26	33	41	46
2017	PM-03	42	34	24	28
2017	PM-04	26	40	34	150
2017	PM-05	41	27	32	112
2017	PM-06	40	22	38	55
2014	PM	34	32	33	432
2014	PM-02	31	41	28	32
2014	PM-03	37	31	32	38
2014	PM-04	31	32	38	149
2014	PM-05	34	32	34	128
2014	PM-06	41	31	28	75

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	PM	18	46	20	4	2	11	113
2020	PM-04	14	45	18	7	2	14	44
2020	PM-05	23	39	29	0	0	10	31
2020	PM-06	35	35	20	5	0	5	20
2019	PM	20	40	27	7	2	5	107
2019	PM-03	10	40	50	0	0	0	10
2019	PM-04	21	34	26	11	3	5	38
2019	PM-05	13	42	42	0	0	3	31
2019	PM-06	24	52	0	14	0	10	21
2018	PM	16	42	28	4	3	8	141
2018	PM-03	7	40	40	0	7	7	15
2018	PM-04	11	47	24	8	3	8	38
2018	PM-05	15	58	15	3	0	10	40
2018	PM-06	23	27	40	3	3	3	30
2017	PM	10	38	27	8	7	9	133
2017	PM-02	8	32	24	0	27	8	12
2017	PM-03	8	50	25	8	0	8	12
2017	PM-04	10	36	23	13	11	8	39
2017	PM-05	9	39	35	9	2	6	46
2017	PM-06	18	36	18	5	5	18	22
2014	PM	7	43	27	12	9999	11	149
2014	PM-02	0	40	30	20	9999	10	10
2014	PM-03	0	57	29	0	9999	14	14
2014	PM-04	2	44	19	15	9999	20	46
2014	PM-05	9	44	30	9	9999	7	43
2014	PM-06	16	32	32	13	9999	6	31

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	13	87	428
2020	PM-04	18	82	171
2020	PM-05	10	90	112
2019	PM	13	87	368
2019	PM-04	14	86	140
2019	PM-05	13	87	105
2019	PM-06	15	85	61
2018	PM	11	89	419
2018	PM-03	19	81	37
2018	PM-04	9	91	139
2018	PM-05	8	92	126
2018	PM-06	13	88	72

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	56	44	54
2020	PM-04	61	39	31
2020	PM-05	55	45	11
2019	PM	55	45	49
2019	PM-04	75	25	20
2019	PM-05	43	57	14
2018	PM	49	51	45
2018	PM-04	62	38	13

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	57	43	54
2020	PM-04	55	45	31
2020	PM-05	55	45	11
2019	PM	47	53	49
2019	PM-04	35	65	20
2019	PM-05	64	36	14
2018	PM	69	31	45

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	9	91	54
2019	PM	10	90	49
2019	PM-04	0	100	20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	PM	100	49
2019	PM-04	100	20
2019	PM-05	100	14
2018	PM	100	45
2018	PM-04	100	13
2018	PM-05	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	PM	100	49
2019	PM-04	100	20
2019	PM-05	100	14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	35	65	54
2020	PM-04	35	65	31
2019	PM	45	55	49
2019	PM-04	45	55	20
2019	PM-05	36	64	14
2018	PM	38	62	45

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	43	57	54
2020	PM-04	45	55	31
2020	PM-05	45	55	11
2019	PM	37	63	49
2019	PM-04	25	75	20
2019	PM-05	36	64	14
2018	PM	40	60	45
2018	PM-04	38	62	13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	41	59	54
2020	PM-04	35	65	31
2020	PM-05	45	55	11
2019	PM	33	67	49
2019	PM-04	30	70	20
2018	PM	40	60	45

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	52	48	54
2020	PM-04	58	42	31
2020	PM-05	45	55	11
2019	PM	39	61	49
2019	PM-04	40	60	20
2018	PM	40	60	45
2018	PM-04	38	62	13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	26	74	54
2020	PM-04	23	77	31
2019	PM	24	76	49
2019	PM-04	30	70	20
2018	PM	29	71	45

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	57	43	54
2020	PM-04	52	48	31
2019	PM	63	37	49
2019	PM-04	70	30	20
2019	PM-05	57	43	14
2018	PM	58	42	45

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	39	61	54
2020	PM-04	42	58	31
2020	PM-05	45	55	11
2019	PM	37	63	49
2019	PM-04	30	70	20
2019	PM-05	36	64	14
2018	PM	29	71	45
2018	PM-04	46	54	13

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	PM	100	54
2020	PM-04	100	31
2020	PM-05	100	11
2019	PM	100	49
2019	PM-04	100	20
2019	PM-05	100	14
2018	PM	100	45
2018	PM-04	100	13
2018	PM-05	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2020	PM	100	54
2020	PM-04	100	31
2020	PM-05	100	11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	14	86	49

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	46	54	54
2020	PM-04	42	58	31
2020	PM-05	55	45	11
2019	PM	35	65	49
2019	PM-04	40	60	20
2018	PM	53	47	45
2018	PM-04	38	62	13
2018	PM-05	50	50	10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	15	85	54
2019	PM	24	76	49
2019	PM-04	25	75	20
2018	PM	20	80	45

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	17	83	54
2020	PM-04	19	81	31
2019	PM	14	86	49
2018	PM	31	69	45

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	57	43	54
2020	PM-04	55	45	31
2019	PM	54	46	48
2019	PM-04	50	50	20
2019	PM-05	50	50	14
2018	PM	58	42	45
2018	PM-05	50	50	10

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	20	80	54
2020	PM-05	55	45	11
2019	PM	31	69	48
2019	PM-05	50	50	14
2018	PM	38	62	45
2018	PM-04	38	62	13

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	9	91	54

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	22	78	54
2020	PM-04	29	71	31
2019	PM	10	90	48
2018	PM	20	80	45

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	9	91	54
2018	PM	16	84	45

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	19	81	54
2020	PM-04	16	84	31
2019	PM	13	88	48
2018	PM	18	82	45

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	15	85	54
2019	PM	21	79	48
2018	PM	13	87	45

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	20	80	54
2020	PM-04	26	74	31
2020	PM-05	0	100	11
2019	PM	23	77	48
2019	PM-04	40	60	20
2018	PM	22	78	45

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	14	86	44

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	18	82	44

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	11	89	44

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	11	89	44
2018	PM-05	0	100	10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	11	89	44

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	11	89	44

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	18	82	44

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	18	82	44

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	14	86	44
2018	PM-04	0	100	13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	57	43	44

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	55	45	44
2018	PM-04	62	38	13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	20	80	44

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	13	16	15	6	4	40	7	53	18	429
2020	PM-02	24	11	22	11	0	24	8	52	16	37
2020	PM-04	11	11	17	5	8	43	6	41	25	171
2020	PM-05	13	20	13	6	0	43	5	64	12	112
2020	PM-06	10	19	13	3	4	42	7	59	15	67
2019	PM	12	15	21	9	5	29	9	43	23	368
2019	PM-03	8	20	16	4	12	28	12	47	27	25
2019	PM-04	11	12	19	9	4	35	10	42	23	140
2019	PM-05	10	13	26	11	8	23	10	34	28	105
2019	PM-06	13	26	21	8	5	21	5	53	18	61
2018	PM	11	17	20	8	5	34	6	46	20	417
2018	PM-03	19	19	16	8	3	27	8	58	17	37
2018	PM-04	9	12	22	7	5	36	8	39	21	138
2018	PM-05	10	22	17	9	3	33	5	53	19	126
2018	PM-06	11	18	17	7	10	35	3	47	27	72
2017	PM	11	18	17	6	6	35	8	49	22	399
2017	PM-02	17	19	18	4	4	30	6	58	14	46
2017	PM-03	16	14	17	3	14	28	7	46	27	28
2017	PM-04	9	23	16	4	5	36	7	56	16	149
2017	PM-05	6	12	15	12	8	37	11	34	37	112
2017	PM-06	16	16	18	2	4	38	5	58	10	55
2014	PM	9	14	16	7	6	40	9	45	24	432
2014	PM-02	12	22	22	6	3	25	9	52	14	32
2014	PM-03	10	23	11	3	3	47	3	67	10	38
2014	PM-04	9	9	17	9	5	42	9	36	28	149
2014	PM-05	7	13	13	7	8	41	10	42	31	128
2014	PM-06	9	19	15	7	5	35	11	51	22	75

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	34	14	5	3	13	1	74	9	429
2020	PM-02	46	22	11	11	5	3	3	71	17	37
2020	PM-04	26	30	15	7	4	17	1	69	14	171
2020	PM-05	33	41	14	3	0	9	0	81	3	112
2020	PM-06	30	39	16	1	4	9	0	75	7	67
2019	PM	32	35	15	5	3	9	1	74	10	368
2019	PM-03	28	36	16	4	8	8	0	70	13	25
2019	PM-04	32	36	12	5	3	11	1	77	9	140
2019	PM-05	25	41	16	8	3	8	0	71	11	105
2019	PM-06	41	31	15	3	5	5	0	76	9	61
2018	PM	29	37	18	5	2	9	0	73	8	418
2018	PM-03	49	35	5	3	0	8	0	91	3	37
2018	PM-04	28	37	19	6	1	9	0	71	8	139
2018	PM-05	23	38	20	5	3	10	1	69	9	125
2018	PM-06	30	40	12	4	4	10	0	77	9	73
2017	PM	25	36	17	5	3	12	1	70	10	398
2017	PM-02	32	39	16	4	4	4	0	74	9	46
2017	PM-03	34	35	3	7	7	14	0	80	16	28
2017	PM-04	26	33	18	7	2	14	1	69	10	149
2017	PM-05	16	38	20	4	4	17	1	65	11	111
2017	PM-06	31	36	18	4	2	7	2	74	6	55
2014	PM	21	32	19	6	3	18	1	66	11	432
2014	PM-02	25	28	22	6	0	16	3	65	8	32
2014	PM-03	18	42	11	3	0	26	0	81	4	38
2014	PM-04	19	28	20	7	3	20	3	60	14	149
2014	PM-05	18	34	20	5	3	18	1	64	11	128
2014	PM-06	28	31	17	7	4	13	0	68	12	75

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	7	93	428
2020	PM-04	10	90	171
2020	PM-05	6	94	112
2019	PM	7	93	368
2019	PM-04	7	93	141
2019	PM-05	5	95	105
2018	PM	7	93	414
2018	PM-02	16	84	32
2018	PM-04	5	95	138
2018	PM-05	5	95	124
2018	PM-06	8	92	72

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	45	55	29
2020	PM-04	53	47	17
2019	PM	36	64	25
2018	PM	24	76	29

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	79	21	29
2020	PM-04	71	29	17
2019	PM	64	36	25

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	25
2019	PM-04	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	PM	100	29
2020	PM-04	100	17
2019	PM	100	25
2019	PM-04	100	10
2018	PM	100	29

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	PM	100	25
2019	PM-04	100	10
2018	PM	100	29

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	38	62	29
2020	PM-04	47	53	17
2018	PM	21	79	28

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	17	83	29

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	17	83	29

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	21	79	29
2020	PM-04	0	100	17
2019	PM	23	77	22
2018	PM	39	61	28

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	21	79	29

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	28

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	PM	100	29
2020	PM-04	100	17
2019	PM	100	22
2019	PM-04	100	10
2018	PM	100	28

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	PM	100	29
2020	PM-04	100	17
2019	PM	100	22
2019	PM-04	100	10
2018	PM	100	28

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	PM	100	29
2020	PM-04	100	17
2019	PM	100	22
2019	PM-04	100	10
2018	PM	100	28

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	28	72	29
2020	PM-04	29	71	17
2019	PM	27	73	22
2018	PM	24	76	29

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	21	79	29

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	17	83	29

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	17	83	29

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	PM	100	29
2020	PM-04	100	17
2019	PM	100	22
2019	PM-04	100	10
2018	PM	100	29

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	48	52	29
2020	PM-04	47	53	17
2019	PM	55	45	22
2018	PM	55	45	29

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	29

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2019	PM	100	21
2019	PM-04	100	10
2018	PM	100	29

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	17	83	29

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	29

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	17	83	29
2018	PM	17	83	29

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	21	79	29
2020	PM-04	29	71	17
2018	PM	28	72	29

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	21
2019	PM-04	0	100	10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	41	59	29
2020	PM-04	53	47	17
2019	PM	33	67	21
2018	PM	52	48	29

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	PM	100	29
2020	PM-04	100	17
2019	PM	100	21
2019	PM-04	100	10

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	66	34	29
2020	PM-04	71	29	17
2019	PM	57	43	21
2018	PM	69	31	29

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	21
2019	PM-04	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	14	15	16	5	2	42	6	55	14	427
2020	PM-02	25	11	19	8	3	28	6	54	17	36
2020	PM-04	11	10	18	8	4	42	8	42	22	170
2020	PM-05	15	18	13	4	0	46	4	66	7	112
2020	PM-06	12	13	16	1	1	49	6	57	7	67
2019	PM	14	14	20	3	3	37	9	52	11	367
2019	PM-03	8	12	36	4	0	32	8	33	7	25
2019	PM-04	13	12	17	3	4	44	9	52	14	139
2019	PM-05	13	13	25	2	4	32	10	47	10	105
2019	PM-06	11	25	18	2	2	33	10	63	6	61
2018	PM	14	15	20	5	3	38	6	51	13	416
2018	PM-03	22	17	19	0	3	31	8	64	5	36
2018	PM-04	12	11	21	6	4	39	8	42	18	138
2018	PM-05	13	18	20	4	2	39	5	54	10	125
2018	PM-06	14	19	15	1	4	41	5	62	10	73
2017	PM	11	17	16	3	2	43	8	57	11	400
2017	PM-02	13	15	22	2	4	32	11	49	11	46
2017	PM-03	16	21	17	0	3	35	7	64	6	28
2017	PM-04	11	19	17	2	2	41	8	59	8	150
2017	PM-05	6	17	14	6	3	46	8	50	19	112
2017	PM-06	15	13	11	0	2	53	7	68	5	55
2014	PM	9	11	22	2	2	45	9	44	8	433
2014	PM-02	12	10	31	3	0	28	16	39	6	32
2014	PM-03	8	18	14	0	3	52	5	61	6	38
2014	PM-04	9	9	25	4	2	41	9	36	12	149
2014	PM-05	9	11	18	0	1	53	9	52	2	129
2014	PM-06	11	12	21	4	3	41	8	44	13	75

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	32	15	5	2	13	1	75	7	427
2020	PM-02	42	28	22	6	3	0	0	69	8	36
2020	PM-04	28	29	15	4	3	19	2	72	9	170
2020	PM-05	37	38	12	4	0	10	0	83	4	112
2020	PM-06	31	36	18	3	1	10	0	75	5	67
2019	PM	36	33	13	3	2	11	1	78	6	368
2019	PM-03	40	24	24	8	0	4	0	67	8	25
2019	PM-04	37	30	10	2	3	16	2	82	6	141
2019	PM-05	30	40	12	4	2	10	2	80	6	105
2019	PM-06	40	32	18	2	3	5	0	75	5	60
2018	PM	32	33	17	4	2	11	1	74	7	417
2018	PM-03	50	31	3	0	3	14	0	94	3	36
2018	PM-04	33	30	19	4	1	10	1	72	7	138
2018	PM-05	28	35	21	5	2	9	2	70	7	126
2018	PM-06	32	37	10	3	4	14	1	81	8	73
2017	PM	26	39	14	2	2	15	2	79	4	400
2017	PM-02	35	43	12	0	2	6	2	85	2	46
2017	PM-03	37	28	10	3	3	17	0	79	8	28
2017	PM-04	26	41	13	1	2	16	2	81	3	150
2017	PM-05	17	39	16	4	1	21	2	72	7	112
2017	PM-06	36	33	18	2	2	7	2	76	4	55
2014	PM	21	33	18	3	1	22	2	71	5	433
2014	PM-02	22	28	19	6	0	16	9	67	8	32
2014	PM-03	26	31	9	0	0	31	3	87	0	38
2014	PM-04	22	31	21	3	1	20	2	68	5	149
2014	PM-05	20	36	16	2	1	24	1	74	4	129
2014	PM-06	17	35	20	4	3	20	1	66	9	75

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	9	0	9	27	36	9	9	11	78	11

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	20	17	13	10	3	59	24	429
2020	PM-02	38	11	16	14	19	3	50	33	37
2020	PM-04	36	18	18	12	13	4	56	26	171
2020	PM-05	39	21	17	13	9	1	61	22	112
2020	PM-06	40	30	12	6	7	4	73	14	67

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	33	21	12	7	0	0	60	19	425
2020	PM-02	16	41	19	8	16	0	0	57	24	37
2020	PM-04	19	35	22	18	5	0	0	54	24	169
2020	PM-05	33	39	15	6	5	0	1	73	12	111
2020	PM-06	42	24	24	6	4	0	0	66	10	67
2019	PM	17	35	24	12	13	0	0	51	25	368
2019	PM-03	4	40	16	16	24	0	0	44	40	25
2019	PM-04	18	33	22	12	16	0	0	50	28	141
2019	PM-05	12	36	26	15	10	0	0	49	26	105
2019	PM-06	27	33	28	5	7	0	0	60	12	60
2018	PM	16	29	25	13	14	0	2	46	28	419
2018	PM-03	16	30	24	16	11	0	3	47	28	37
2018	PM-04	17	30	28	10	14	0	1	47	25	138
2018	PM-05	13	27	24	17	16	1	2	41	34	126
2018	PM-06	21	33	21	11	11	0	4	56	23	73
2017	PM	18	22	23	15	21	0	1	40	37	398
2017	PM-02	18	25	13	18	26	0	0	43	44	45
2017	PM-03	18	18	20	18	25	0	0	36	43	27
2017	PM-04	14	21	27	17	18	1	1	36	36	150
2017	PM-05	20	23	20	10	26	0	2	44	36	112
2017	PM-06	20	22	25	16	15	0	2	43	31	55

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	16	25	25	18	15	0	1	41	33	428
2020	PM-02	22	27	30	14	5	0	3	50	19	37
2020	PM-04	21	29	22	16	11	0	0	50	28	170
2020	PM-05	11	21	28	21	19	0	2	32	40	112
2020	PM-06	3	25	24	21	27	0	0	28	48	67
2019	PM	14	31	27	15	13	0	0	45	28	369
2019	PM-03	20	32	28	16	4	0	0	52	20	25
2019	PM-04	18	34	28	10	10	0	0	52	20	141
2019	PM-05	7	29	27	23	15	0	0	35	38	105
2019	PM-06	10	25	26	15	25	0	0	34	39	61
2018	PM	14	26	31	17	11	1	0	41	29	419
2018	PM-03	35	35	19	11	0	0	0	70	11	37
2018	PM-04	14	35	29	12	8	1	0	50	21	138
2018	PM-05	10	23	35	18	13	1	0	33	32	126
2018	PM-06	5	16	29	27	22	0	0	22	49	73
2017	PM	11	29	29	16	13	0	0	41	30	399
2017	PM-02	22	30	26	19	2	0	0	52	21	46
2017	PM-03	7	17	35	20	14	7	0	26	36	28
2017	PM-04	15	34	29	12	11	0	0	48	23	150
2017	PM-05	9	26	31	20	14	0	0	35	34	112
2017	PM-06	4	26	30	19	22	0	0	30	41	54

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	20	31	28	13	8	0	0	51	21	428
2020	PM-02	30	35	24	8	0	0	3	67	8	37
2020	PM-04	29	34	22	8	7	0	0	62	15	170
2020	PM-05	11	27	35	19	9	0	0	38	28	112
2020	PM-06	6	28	33	16	16	0	0	34	33	67
2019	PM	18	31	29	13	10	0	0	49	22	364
2019	PM-03	28	36	16	16	4	0	0	64	20	25
2019	PM-04	21	34	32	6	7	0	0	54	14	140
2019	PM-05	12	26	31	19	13	0	0	38	32	104
2019	PM-06	10	28	28	20	15	0	0	38	34	61
2018	PM	17	30	28	17	7	0	0	47	25	417
2018	PM-03	43	30	14	14	0	0	0	73	14	37
2018	PM-04	18	41	23	11	7	1	1	59	18	137
2018	PM-05	9	27	32	24	7	1	0	36	31	125
2018	PM-06	8	18	38	23	12	0	0	26	36	73
2017	PM	14	28	29	16	11	0	1	43	28	398
2017	PM-02	23	26	33	16	2	0	0	49	18	45
2017	PM-03	14	21	30	14	14	3	3	37	30	28
2017	PM-04	18	38	22	12	9	0	1	57	21	149
2017	PM-05	11	25	33	19	13	0	0	36	31	112
2017	PM-06	5	13	36	25	20	0	0	18	45	55

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	23	23	14	14	0	1	49	28	421
2020	PM-02	22	39	14	11	11	0	3	63	23	36
2020	PM-04	32	22	22	14	10	1	0	54	24	170
2020	PM-05	20	20	30	14	15	0	1	40	30	111
2020	PM-06	16	22	24	11	25	0	2	39	37	63
2019	PM	17	28	27	14	13	1	1	46	27	366
2019	PM-03	28	24	24	12	12	0	0	52	24	25
2019	PM-04	21	34	26	9	11	0	0	55	19	140
2019	PM-05	10	25	24	26	15	0	0	35	41	104
2019	PM-06	13	21	33	11	18	2	2	36	31	61
2018	PM	18	29	25	17	11	1	1	47	28	416
2018	PM-03	38	24	14	16	5	0	3	64	22	37
2018	PM-04	23	31	24	11	8	1	1	56	19	138
2018	PM-05	10	33	26	20	11	1	0	43	31	125
2018	PM-06	6	25	29	21	19	0	0	31	40	72
2017	PM	14	24	26	20	15	0	1	38	36	400
2017	PM-02	24	26	15	22	13	0	0	50	35	46
2017	PM-03	14	24	17	27	14	3	0	40	42	28
2017	PM-04	19	28	24	14	11	1	3	49	26	150
2017	PM-05	10	21	28	21	20	0	0	31	41	112
2017	PM-06	2	13	40	29	16	0	0	15	45	55

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	41	26	17	8	6	0	3	68	15	427
2020	PM-02	46	27	16	3	3	0	5	77	6	37
2020	PM-04	52	23	14	4	4	0	4	78	7	170
2020	PM-05	31	33	14	14	6	0	2	65	21	111
2020	PM-06	24	22	25	10	18	0	0	46	28	67
2019	PM	45	28	12	7	5	0	2	75	13	367
2019	PM-03	52	24	12	4	4	0	4	79	8	25
2019	PM-04	59	24	9	2	2	1	4	86	4	140
2019	PM-05	33	32	15	11	6	0	2	67	17	105
2019	PM-06	25	31	18	13	13	0	0	56	26	61
2018	PM	40	28	17	6	5	1	3	71	12	417
2018	PM-03	65	16	8	5	3	0	3	83	8	37
2018	PM-04	46	31	10	3	3	1	6	83	6	138
2018	PM-05	36	32	17	8	4	1	2	70	12	125
2018	PM-06	21	22	34	11	12	0	0	42	23	73
2017	PM	36	28	18	6	5	0	6	69	11	398
2017	PM-02	47	24	25	0	0	0	4	74	0	45
2017	PM-03	17	34	10	17	0	3	17	65	22	28
2017	PM-04	49	24	16	1	4	0	7	78	5	149
2017	PM-05	28	31	19	10	7	1	5	62	18	112
2017	PM-06	22	38	20	11	9	0	0	60	20	55

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	28	22	25	12	12	0	0	50	25	428
2020	PM-02	38	22	27	3	11	0	0	59	14	37
2020	PM-04	35	23	23	11	9	1	0	58	19	171
2020	PM-05	20	24	30	12	14	0	0	44	26	111
2020	PM-06	16	21	25	18	19	0	0	37	37	67
2019	PM	29	32	23	10	6	0	0	61	16	367
2019	PM-03	32	20	24	20	4	0	0	52	24	25
2019	PM-04	35	36	19	7	4	0	0	71	11	139
2019	PM-05	26	30	28	10	6	0	0	56	16	105
2019	PM-06	20	28	28	11	13	0	0	48	25	61
2018	PM	27	31	24	11	6	0	0	59	17	417
2018	PM-03	57	11	24	5	3	0	0	68	8	37
2018	PM-04	30	36	23	6	3	1	1	67	9	138
2018	PM-05	20	34	26	14	6	1	0	55	19	125
2018	PM-06	15	29	29	15	11	0	0	44	26	72
2017	PM	26	30	24	11	8	0	0	57	19	398
2017	PM-02	22	43	19	15	0	0	0	66	15	46
2017	PM-03	11	36	33	4	17	0	0	47	20	27
2017	PM-04	33	31	18	11	7	0	1	64	17	149
2017	PM-05	22	21	35	13	8	0	1	43	21	112
2017	PM-06	25	35	20	9	11	0	0	60	20	55

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	22	22	13	11	0	7	50	26	426
2020	PM-02	32	14	16	16	5	0	16	55	26	37
2020	PM-04	25	25	23	14	9	1	4	53	23	170
2020	PM-05	23	16	28	14	10	0	8	43	26	111
2020	PM-06	21	29	14	9	23	0	5	52	33	66

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	37	19	10	4	1	1	67	13	427
2020	PM-02	32	41	16	8	0	0	3	75	8	37
2020	PM-04	29	36	18	10	5	1	1	66	16	170
2020	PM-05	27	38	21	12	3	0	0	64	14	112
2020	PM-06	33	39	20	6	2	0	0	73	8	66
2019	PM	23	41	23	10	4	0	0	64	13	368
2019	PM-03	44	12	28	12	4	0	0	56	16	25
2019	PM-04	23	39	25	11	2	0	1	62	13	141
2019	PM-05	19	45	18	13	5	0	0	64	17	104
2019	PM-06	16	51	26	0	7	0	0	67	7	61
2018	PM	21	39	23	12	4	1	1	61	16	420
2018	PM-03	38	24	27	11	0	0	0	62	11	37
2018	PM-04	25	40	19	11	4	1	0	66	14	139
2018	PM-05	11	40	28	16	3	2	1	52	20	126
2018	PM-06	16	47	22	7	5	0	3	65	13	73
2017	PM	21	35	24	12	6	0	2	57	18	398
2017	PM-02	28	42	21	6	2	0	0	70	9	46
2017	PM-03	18	42	14	11	7	0	7	65	19	27
2017	PM-04	25	33	24	9	7	0	2	58	17	149
2017	PM-05	16	31	28	17	5	0	3	49	23	112
2017	PM-06	20	38	25	9	7	0	0	58	16	55

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	24	35	27	9	5	0	1	59	14	426
2020	PM-02	30	30	22	11	5	0	3	61	17	37
2020	PM-04	29	33	26	7	4	1	1	63	11	171
2020	PM-05	14	36	32	10	7	0	1	50	17	111
2020	PM-06	20	47	24	5	5	0	0	67	9	66
2019	PM	19	37	24	14	5	0	0	57	19	367
2019	PM-03	28	28	24	12	8	0	0	56	20	25
2019	PM-04	24	39	21	11	5	0	1	63	16	140
2019	PM-05	11	38	27	18	6	0	0	49	24	104
2019	PM-06	10	39	31	15	5	0	0	49	20	61
2018	PM	16	37	29	13	4	1	0	54	17	419
2018	PM-03	32	43	16	8	0	0	0	76	8	37
2018	PM-04	19	43	23	12	3	0	0	62	14	138
2018	PM-05	8	36	37	13	5	1	1	44	18	126
2018	PM-06	15	32	32	16	5	0	0	47	22	73
2017	PM	18	31	27	16	8	1	0	49	24	395
2017	PM-02	20	29	29	18	4	0	0	49	22	45
2017	PM-03	22	22	35	11	4	7	0	47	16	27
2017	PM-04	21	39	19	10	9	1	1	61	19	148
2017	PM-05	11	31	30	22	7	0	0	42	29	111
2017	PM-06	20	11	38	20	11	0	0	31	31	55

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	35	17	10	5	0	1	68	15	423
2020	PM-02	38	30	14	11	3	0	5	71	14	37
2020	PM-04	37	32	16	11	4	0	1	70	14	170
2020	PM-05	21	41	21	11	6	0	1	62	17	111
2020	PM-06	38	44	16	0	3	0	0	81	3	64
2019	PM	25	39	21	10	5	0	0	64	14	368
2019	PM-03	28	24	28	12	8	0	0	52	20	25
2019	PM-04	27	42	18	9	4	0	0	69	13	141
2019	PM-05	18	40	25	12	5	0	0	59	16	104
2019	PM-06	25	38	25	8	5	0	0	62	13	61
2018	PM	24	35	24	11	4	1	1	60	16	420
2018	PM-03	38	24	27	8	3	0	0	62	11	37
2018	PM-04	24	37	19	12	5	1	1	63	18	139
2018	PM-05	17	33	31	13	4	1	1	51	18	126
2018	PM-06	25	40	25	5	4	0	1	65	10	73
2017	PM	23	31	24	14	6	0	2	55	21	398
2017	PM-02	32	30	26	9	0	0	2	64	9	46
2017	PM-03	29	28	14	18	7	0	4	59	26	27
2017	PM-04	28	31	21	12	5	1	2	61	17	149
2017	PM-05	12	34	22	21	9	0	2	47	30	112
2017	PM-06	20	24	38	9	7	0	2	44	17	55

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	48	24	14	8	6	1	73	13	423
2020	PM-02	49	30	0	8	11	3	81	19	37
2020	PM-04	50	24	11	7	7	1	75	14	168
2020	PM-05	43	21	23	9	4	1	65	13	111
2020	PM-06	50	32	11	5	3	0	82	8	66
2019	PM	43	30	16	7	4	0	73	11	367
2019	PM-03	20	48	8	20	4	0	68	24	25
2019	PM-04	48	28	14	5	5	0	76	10	141
2019	PM-05	38	31	18	9	4	0	69	13	104
2019	PM-06	48	25	22	3	2	0	73	5	60

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	30	23	13	8	0	56	21	424
2020	PM-02	27	35	16	11	8	3	64	19	37
2020	PM-04	25	28	26	14	7	1	53	21	168
2020	PM-05	24	34	21	12	10	0	58	21	112
2020	PM-06	30	26	32	8	5	0	56	12	66

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	22	33	28	11	6	0	0	55	16	427
2020	PM-02	27	24	27	11	8	0	3	53	19	37
2020	PM-04	24	33	29	7	6	0	1	57	14	171
2020	PM-05	19	36	28	11	5	2	0	56	16	111
2020	PM-06	18	29	30	18	5	0	0	47	23	66
2019	PM	28	37	19	12	4	0	0	65	15	365
2019	PM-03	29	33	17	17	4	0	0	63	21	24
2019	PM-04	31	37	19	10	3	0	0	68	13	141
2019	PM-05	31	29	22	14	4	0	0	60	17	103
2019	PM-06	20	43	17	13	7	0	0	63	20	60
2018	PM	27	31	24	11	5	0	1	59	16	415
2018	PM-03	53	22	19	6	0	0	0	75	6	36
2018	PM-04	26	38	24	7	4	1	0	64	12	138
2018	PM-05	25	27	26	15	5	0	2	53	20	125
2018	PM-06	21	34	24	14	6	0	1	56	20	71
2017	PM	28	31	24	11	6	0	1	59	17	396
2017	PM-02	31	32	28	7	2	0	0	63	9	46
2017	PM-03	25	33	24	7	7	4	0	60	15	27
2017	PM-04	28	32	26	9	3	0	1	60	13	147
2017	PM-05	28	28	22	14	7	0	1	56	21	112
2017	PM-06	24	31	20	11	15	0	0	55	25	55

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	37	32	21	6	2	0	1	71	8	425
2020	PM-02	38	32	19	0	5	3	3	74	6	37
2020	PM-04	36	35	20	7	2	0	1	71	8	169
2020	PM-05	41	32	16	5	2	0	3	76	7	111
2020	PM-06	30	39	24	5	2	0	0	70	6	66
2019	PM	56	24	9	6	4	0	1	82	9	365
2019	PM-03	56	16	16	4	8	0	0	72	12	25
2019	PM-04	57	26	7	6	3	0	1	83	9	141
2019	PM-05	54	20	11	9	6	0	1	75	15	104
2019	PM-06	55	31	9	2	2	0	2	88	4	58
2018	PM	48	29	13	6	3	0	1	78	9	419
2018	PM-03	68	11	16	5	0	0	0	78	5	37
2018	PM-04	43	32	13	7	4	1	0	75	12	139
2018	PM-05	47	29	14	5	2	0	2	78	7	125
2018	PM-06	48	34	10	5	1	0	1	83	7	73
2017	PM	50	26	14	6	2	0	1	77	9	399
2017	PM-02	50	26	13	6	2	0	2	78	9	46
2017	PM-03	45	31	7	10	0	0	6	81	11	28
2017	PM-04	50	25	14	5	5	0	0	76	10	149
2017	PM-05	47	30	14	7	1	0	1	78	8	112
2017	PM-06	55	16	20	5	2	0	2	72	7	55

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	22	41	26	7	4	63	11	427
2020	PM-02	24	35	35	3	3	59	5	37
2020	PM-04	20	44	25	8	4	64	12	170
2020	PM-05	23	42	24	6	5	65	11	111
2020	PM-06	15	49	28	7	0	64	7	67

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	63	20	9	1	1	0	5	87	3	427
2020	PM-02	57	30	8	0	0	0	5	91	0	37
2020	PM-04	62	21	10	0	2	1	5	88	2	170
2020	PM-05	64	18	8	3	2	0	5	87	5	112
2020	PM-06	69	15	9	1	0	0	6	89	2	67
2019	PM	76	12	3	1	1	1	6	94	3	368
2019	PM-03	68	20	8	4	0	0	0	88	4	25
2019	PM-04	77	10	1	1	2	1	7	95	3	141
2019	PM-05	66	17	4	0	2	1	10	94	2	104
2019	PM-06	89	3	0	0	0	3	5	100	0	61
2018	PM	72	13	5	2	1	1	6	90	4	418
2018	PM-03	84	3	5	5	0	0	3	89	6	37
2018	PM-04	68	12	9	4	1	1	5	85	5	139
2018	PM-05	71	14	2	1	3	1	7	93	4	126
2018	PM-06	70	14	4	1	0	1	8	94	2	71

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	77	9	5	3	2	1	3	90	5	429
2020	PM-02	78	5	8	3	0	0	5	89	3	37
2020	PM-04	74	11	5	4	3	1	2	87	7	171
2020	PM-05	80	6	6	1	3	1	3	90	4	112
2020	PM-06	87	7	0	0	1	1	3	98	2	67
2019	PM	70	13	8	3	3	1	2	86	6	369
2019	PM-03	76	8	4	8	4	0	0	84	12	25
2019	PM-04	72	13	8	1	2	1	2	88	4	141
2019	PM-05	63	17	9	3	4	0	5	84	7	105
2019	PM-06	74	11	8	2	3	0	2	87	5	61
2018	PM	70	12	6	5	2	2	3	86	7	417
2018	PM-03	76	3	8	5	5	0	3	81	11	37
2018	PM-04	67	14	8	2	3	2	3	86	5	138
2018	PM-05	70	11	3	6	1	3	6	89	7	124
2018	PM-06	73	11	5	5	3	0	3	86	8	73
2017	PM	73	12	5	2	3	0	4	89	6	397
2017	PM-02	76	11	2	2	7	0	2	89	9	45
2017	PM-03	56	14	7	0	10	0	13	80	12	28
2017	PM-04	75	9	7	2	2	0	5	89	4	149
2017	PM-05	71	13	5	3	3	1	4	88	6	112
2017	PM-06	78	13	2	4	0	2	2	94	4	54

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	65	21	7	3	3	0	2	87	5	429
2020	PM-02	70	19	5	0	3	0	3	92	3	37
2020	PM-04	66	19	7	4	4	0	1	86	7	171
2020	PM-05	60	26	7	3	3	0	2	87	5	112
2020	PM-06	64	22	10	1	1	0	0	87	3	67
2019	PM	52	31	10	4	2	0	1	85	6	368
2019	PM-03	48	32	12	4	0	0	4	83	4	25
2019	PM-04	52	31	11	3	2	0	1	84	5	141
2019	PM-05	44	34	10	5	4	1	3	81	9	105
2019	PM-06	67	25	5	2	2	0	0	92	3	60
2018	PM	61	24	8	5	1	0	1	86	6	418
2018	PM-03	71	20	3	3	0	0	3	94	3	35
2018	PM-04	58	26	9	5	0	1	2	86	5	139
2018	PM-05	61	26	7	4	2	0	0	87	6	126
2018	PM-06	60	19	10	7	3	0	1	81	10	73
2017	PM	53	30	10	3	1	0	3	85	4	400
2017	PM-02	56	35	0	6	2	0	0	91	9	46
2017	PM-03	49	24	10	0	3	0	13	84	4	28
2017	PM-04	54	31	8	3	1	0	3	88	4	150
2017	PM-05	54	25	15	4	1	0	2	80	5	112
2017	PM-06	49	35	15	0	0	0	2	85	0	55

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	66	15	9	5	3	0	1	83	8	426
2020	PM-02	70	16	8	3	0	0	3	89	3	37
2020	PM-04	66	13	7	7	5	1	1	80	13	170
2020	PM-05	63	16	13	3	3	0	2	81	5	112
2020	PM-06	69	22	8	0	2	0	0	91	2	65
2019	PM	60	21	9	4	4	0	2	83	8	365
2019	PM-03	64	8	8	12	4	0	4	75	17	25
2019	PM-04	60	26	7	3	3	0	1	87	6	141
2019	PM-05	53	21	15	3	5	0	3	76	8	104
2019	PM-06	66	24	2	2	7	0	0	90	9	58
2018	PM	56	22	9	8	4	0	1	78	12	416
2018	PM-03	63	17	3	11	6	0	0	80	17	35
2018	PM-04	56	22	11	6	1	0	4	81	8	137
2018	PM-05	49	26	10	9	6	0	0	75	15	126
2018	PM-06	63	16	7	7	5	0	1	81	13	73
2017	PM	52	23	11	6	5	0	3	77	11	399
2017	PM-02	60	17	11	5	6	0	0	78	11	46
2017	PM-03	56	17	3	7	10	0	6	78	19	28
2017	PM-04	50	26	9	6	4	0	5	80	10	150
2017	PM-05	54	16	15	7	6	0	1	71	14	111
2017	PM-06	47	33	13	5	2	0	0	80	7	55

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	10	4	2	1	0	27	90	5	426
2020	PM-02	65	5	0	3	0	0	27	96	4	37
2020	PM-04	60	4	1	1	0	0	35	97	2	171
2020	PM-05	54	10	5	3	3	0	26	87	7	111
2020	PM-06	41	30	14	6	3	0	6	76	10	66
2019	PM	53	15	4	1	2	0	25	91	4	368
2019	PM-03	68	4	4	0	0	0	24	95	0	25
2019	PM-04	59	5	0	0	1	0	35	99	1	140
2019	PM-05	47	22	6	0	3	0	23	89	4	105
2019	PM-06	44	31	13	7	2	0	3	78	8	61
2018	PM	47	14	5	2	0	0	32	89	3	419
2018	PM-03	72	3	0	0	0	0	25	100	0	36
2018	PM-04	48	3	4	1	0	1	43	91	1	139
2018	PM-05	44	13	6	2	1	0	36	88	4	126
2018	PM-06	27	45	12	5	1	0	8	79	7	73
2017	PM	50	9	5	1	1	0	33	89	3	398
2017	PM-02	66	7	0	2	0	0	24	97	3	45
2017	PM-03	45	3	3	0	3	0	44	88	6	28
2017	PM-04	51	4	1	0	0	1	43	98	0	150
2017	PM-05	45	12	7	3	0	1	33	85	4	111
2017	PM-06	44	22	16	4	4	0	11	73	8	55

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	67	18	9	1	0	0	3	89	2	429
2020	PM-02	65	14	14	3	0	0	5	83	3	37
2020	PM-04	65	19	10	3	1	0	2	86	4	171
2020	PM-05	70	20	5	0	0	0	5	94	0	112
2020	PM-06	64	19	15	0	0	0	1	85	0	67
2019	PM	70	21	7	0	1	0	2	92	1	365
2019	PM-03	68	24	4	4	0	0	0	92	4	25
2019	PM-04	68	24	6	0	0	0	2	94	0	140
2019	PM-05	64	19	9	0	2	0	6	89	2	104
2019	PM-06	75	17	8	0	0	0	0	92	0	60
2018	PM	66	20	7	1	1	0	4	91	2	418
2018	PM-03	81	11	0	0	3	0	6	97	3	36
2018	PM-04	62	20	9	1	1	0	6	88	2	139
2018	PM-05	64	25	7	0	1	2	2	92	1	125
2018	PM-06	70	18	7	0	0	0	5	93	0	73
2017	PM	63	23	8	0	1	0	5	91	1	399
2017	PM-02	65	24	6	2	0	0	2	91	2	46
2017	PM-03	59	14	14	0	3	0	9	81	4	28
2017	PM-04	57	32	5	0	1	0	5	94	1	150
2017	PM-05	67	14	10	1	1	0	7	88	2	111
2017	PM-06	69	20	9	0	0	0	2	91	0	55

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	72	15	4	3	3	0	3	90	6	429
2020	PM-02	54	16	3	11	11	0	5	74	23	37
2020	PM-04	71	18	5	3	2	0	1	90	5	171
2020	PM-05	79	11	3	1	1	1	4	95	2	112
2020	PM-06	85	10	4	0	0	0	0	96	0	67
2019	PM	77	11	5	2	2	1	3	91	5	368
2019	PM-03	64	12	12	4	8	0	0	76	12	25
2019	PM-04	73	11	3	4	4	1	4	89	8	140
2019	PM-05	75	13	6	0	1	1	4	93	1	105
2019	PM-06	90	5	3	2	0	0	0	95	2	61
2018	PM	71	11	5	4	4	0	5	87	8	418
2018	PM-03	67	3	8	8	14	0	0	69	22	36
2018	PM-04	62	17	5	4	5	1	6	85	9	138
2018	PM-05	79	7	3	4	2	0	5	91	6	126
2018	PM-06	81	11	1	1	0	0	5	97	1	73
2017	PM	63	18	6	5	2	0	6	86	7	400
2017	PM-02	48	22	11	9	11	0	0	69	20	46
2017	PM-03	45	21	3	7	7	0	16	79	17	28
2017	PM-04	61	20	7	4	2	0	7	86	6	150
2017	PM-05	71	19	4	3	0	0	4	93	3	112
2017	PM-06	76	11	4	5	0	0	4	91	6	55

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	37	34	18	7	2	0	2	72	10	429
2020	PM-02	51	22	14	5	3	0	5	77	9	37
2020	PM-04	28	38	21	10	2	1	1	67	12	171
2020	PM-05	40	34	17	6	0	0	3	76	6	112
2020	PM-06	39	39	13	4	3	1	0	79	8	67
2019	PM	46	32	14	4	2	0	1	80	6	368
2019	PM-03	44	32	20	4	0	0	0	76	4	25
2019	PM-04	42	37	14	4	1	0	1	80	6	140
2019	PM-05	51	27	12	3	2	1	4	82	5	105
2019	PM-06	44	33	15	7	2	0	0	77	8	61
2018	PM	42	30	17	5	2	0	3	74	8	417
2018	PM-03	53	22	22	3	0	0	0	75	3	36
2018	PM-04	33	33	20	7	2	0	4	69	10	138
2018	PM-05	43	35	15	3	1	0	2	80	4	125
2018	PM-06	53	29	8	4	4	0	1	83	8	73
2017	PM	44	29	18	5	1	0	3	75	7	398
2017	PM-02	37	42	11	9	0	0	2	80	9	46
2017	PM-03	28	31	21	7	0	0	13	68	8	28
2017	PM-04	43	28	19	5	3	1	1	73	8	149
2017	PM-05	49	26	19	3	2	0	2	76	5	112
2017	PM-06	48	30	11	7	0	0	4	81	8	54

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	22	42	25	7	3	0	65	10	429
2020	PM-02	24	46	19	3	8	0	70	11	37
2020	PM-04	20	39	26	11	4	0	60	15	171
2020	PM-05	22	46	23	5	2	1	69	7	112
2020	PM-06	24	43	28	3	1	0	67	4	67

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	12	32	38	14	4	0	0	44	18	429
2020	PM-02	16	32	38	14	0	0	0	49	14	37
2020	PM-04	15	33	33	13	5	0	0	49	18	171
2020	PM-05	5	35	43	16	1	0	0	40	17	112
2020	PM-06	7	24	46	10	12	0	0	31	22	67
2019	PM	18	31	38	9	3	0	0	50	12	368
2019	PM-03	20	36	20	20	4	0	0	56	24	25
2019	PM-04	23	39	30	6	2	0	0	62	9	141
2019	PM-05	13	28	45	11	2	1	0	42	13	104
2019	PM-06	16	16	48	13	7	0	0	33	20	61
2018	PM	11	33	40	12	3	0	0	44	16	420
2018	PM-03	27	41	30	0	3	0	0	68	3	37
2018	PM-04	14	39	37	7	2	0	0	53	9	139
2018	PM-05	7	28	49	13	2	0	0	35	16	126
2018	PM-06	5	26	33	27	8	0	0	32	36	73
2017	PM	8	29	46	12	4	0	1	37	17	400
2017	PM-02	11	31	45	9	2	2	0	43	11	46
2017	PM-03	3	28	48	14	7	0	0	31	21	28
2017	PM-04	12	36	41	7	3	0	1	49	10	150
2017	PM-05	2	20	54	19	4	0	1	22	23	112
2017	PM-06	11	22	45	13	9	0	0	33	22	55

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	8	23	39	21	8	0	0	29	31	424
2020	PM-02	11	19	36	22	11	0	0	33	31	36
2020	PM-04	10	20	40	21	8	0	1	30	30	169
2020	PM-05	3	27	45	21	4	0	0	26	29	112
2020	PM-06	12	24	45	15	3	0	0	18	36	66
2019	PM	5	21	37	25	12	0	0	37	26	366
2019	PM-03	0	24	28	36	12	0	0	48	24	25
2019	PM-04	4	16	35	29	16	0	0	44	21	140
2019	PM-05	6	29	38	22	5	0	0	27	35	103
2019	PM-06	8	25	41	18	8	0	0	26	33	61
2018	PM	7	18	41	25	9	0	0	34	25	413
2018	PM-03	8	3	32	41	16	0	0	57	11	37
2018	PM-04	3	13	43	25	14	0	1	40	16	138
2018	PM-05	8	23	44	20	5	0	0	25	31	122
2018	PM-06	12	27	38	19	3	0	0	22	40	73
2017	PM	7	17	45	22	8	0	0	30	24	399
2017	PM-02	4	6	56	24	10	0	0	33	11	46
2017	PM-03	14	10	48	24	3	0	0	28	24	28
2017	PM-04	3	13	44	26	12	1	1	38	17	149
2017	PM-05	11	26	44	15	4	0	1	19	37	112
2017	PM-06	11	20	40	22	7	0	0	29	31	55

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	45	11	6	1	0	82	7	428
2020	PM-02	46	43	0	8	3	0	89	11	37
2020	PM-04	33	49	13	4	0	1	83	4	171
2020	PM-05	38	46	8	7	2	0	83	9	112
2020	PM-06	47	36	11	6	0	0	83	6	66
2019	PM	45	42	9	3	1	0	87	4	365
2019	PM-03	36	44	8	4	8	0	80	12	25
2019	PM-04	44	41	10	4	1	0	86	4	140
2019	PM-05	39	45	12	5	0	0	83	5	103
2019	PM-06	62	32	3	2	2	0	93	3	60
2018	PM	47	40	9	3	1	1	88	4	417
2018	PM-03	42	47	8	3	0	0	89	3	36
2018	PM-04	45	39	9	3	1	3	87	4	138
2018	PM-05	44	46	7	2	1	1	90	2	125
2018	PM-06	63	32	5	0	0	0	95	0	73
2017	PM	33	51	8	2	2	3	87	5	399
2017	PM-02	28	47	6	7	6	5	79	14	46
2017	PM-03	22	57	7	0	11	4	81	11	27
2017	PM-04	32	55	5	3	1	3	90	5	150
2017	PM-05	33	51	12	1	1	3	86	2	112
2017	PM-06	49	40	11	0	0	0	89	0	55

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	34	34	16	10	3	3	71	13	429
2020	PM-02	54	22	11	8	3	3	78	11	37
2020	PM-04	32	33	18	9	4	5	68	13	171
2020	PM-05	31	43	11	12	2	2	75	14	112
2020	PM-06	34	33	15	10	6	1	68	17	67

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	26	11	10	5	2	0	73	16	425
2020	PM-02	49	27	5	11	8	0	0	76	19	37
2020	PM-04	43	26	13	11	7	1	1	70	18	168
2020	PM-05	44	33	7	6	5	4	0	80	12	111
2020	PM-06	52	19	9	15	3	1	0	73	18	67

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	52	26	8	7	3	3	0	81	10	426
2020	PM-02	59	24	5	8	3	0	0	84	11	37
2020	PM-04	50	26	9	7	2	4	1	80	10	169
2020	PM-05	50	30	7	5	4	4	0	83	9	112
2020	PM-06	59	20	8	9	2	2	2	81	11	66

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	37	12	12	4	2	72	16	429
2020	PM-02	54	30	5	8	3	0	84	11	37
2020	PM-04	32	32	18	12	4	2	65	17	171
2020	PM-05	30	41	11	13	3	2	73	16	112
2020	PM-06	27	48	7	10	6	1	76	17	67
2019	PM	27	48	12	8	5	0	75	13	366
2019	PM-03	24	40	24	0	12	0	64	12	25
2019	PM-04	30	44	15	10	1	0	74	11	140
2019	PM-05	19	52	8	12	8	1	73	20	103
2019	PM-06	30	51	11	3	5	0	80	8	61
2018	PM	31	41	16	8	3	1	72	12	418
2018	PM-03	35	43	14	3	5	0	78	8	37
2018	PM-04	38	38	12	9	3	1	76	12	138
2018	PM-05	27	45	15	9	3	1	73	12	125
2018	PM-06	26	42	16	10	5	0	68	15	73
2017	PM	21	50	14	10	4	1	72	14	399
2017	PM-02	26	57	5	11	2	0	83	13	46
2017	PM-03	14	58	21	0	7	0	72	7	28
2017	PM-04	23	53	11	9	2	1	77	11	149
2017	PM-05	17	42	21	11	7	2	60	18	112
2017	PM-06	22	45	13	13	4	4	70	17	55

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	47	10	6	1	0	0	82	8	428
2020	PM-02	41	32	14	14	0	0	0	73	14	37
2020	PM-04	32	46	13	5	2	1	1	79	8	170
2020	PM-05	34	53	8	5	0	0	0	87	5	112
2020	PM-06	36	48	7	7	1	0	0	84	9	67

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	46	8	9	1	1	0	81	10	424
2020	PM-02	46	27	11	14	0	3	0	75	14	37
2020	PM-04	31	49	6	10	3	1	1	81	13	168
2020	PM-05	40	41	10	9	0	0	0	81	9	110
2020	PM-06	33	48	9	9	1	0	0	81	10	67

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	43	16	5	2	1	2	76	7	428
2020	PM-02	41	35	11	5	5	3	0	78	11	37
2020	PM-04	26	44	16	5	3	3	2	74	9	170
2020	PM-05	32	42	19	4	0	0	3	76	5	112
2020	PM-06	30	48	15	4	1	0	1	79	6	67

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	47	37	10	2	1	2	1	86	4	426
2020	PM-02	51	38	5	3	0	3	0	92	3	37
2020	PM-04	43	36	12	2	2	2	3	82	5	169
2020	PM-05	49	35	10	4	0	3	0	86	4	112
2020	PM-06	52	36	9	0	1	0	1	89	2	67

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	75	19	3	0	0	2	0	96	1	427
2020	PM-02	73	19	3	3	0	3	0	94	3	37
2020	PM-04	71	19	4	0	1	4	1	95	1	170
2020	PM-05	79	18	1	1	0	1	0	98	1	112
2020	PM-06	81	16	1	0	0	1	0	98	0	67

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	53	36	7	2	0	1	0	91	3	427
2020	PM-02	59	30	8	3	0	0	0	89	3	37
2020	PM-04	49	38	7	3	1	1	1	89	4	170
2020	PM-05	56	38	4	2	0	1	0	95	2	111
2020	PM-06	61	31	7	0	0	0	0	93	0	67

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	53	29	7	6	3	1	83	9	428
2020	PM-02	59	19	8	8	3	3	81	11	37
2020	PM-04	50	31	9	6	3	1	82	9	170
2020	PM-05	54	31	4	6	4	1	86	10	112
2020	PM-06	61	24	6	4	3	1	86	8	67

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	52	32	8	4	2	0	85	7	426
2020	PM-02	57	27	8	5	3	0	84	8	37
2020	PM-04	51	30	11	5	2	1	82	7	169
2020	PM-05	52	37	5	3	2	1	90	5	111
2020	PM-06	52	33	9	4	1	0	85	6	67

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	13	53	13	16	3	1	1	68	19	101
2020	PM-05	5	49	14	27	3	0	3	56	31	37
2020	PM-06	18	56	13	8	3	2	0	75	12	61
2019	PM	17	58	9	14	1	1	0	76	15	92
2019	PM-06	22	63	8	8	0	0	0	84	8	51

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	99	1	101
2020	PM-05	100	0	37
2020	PM-06	98	2	61

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	9	39	24	18	8	1	1	49	27	100
2020	PM-05	3	41	27	22	8	0	0	43	30	37
2020	PM-06	13	37	23	17	7	2	2	52	24	60

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	8	92	428
2020	PM-02	5	95	37
2020	PM-04	6	94	171
2020	PM-05	7	93	112
2020	PM-06	12	88	66

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	13	87	429
2020	PM-02	16	84	37
2020	PM-04	11	89	171
2020	PM-05	15	85	112
2020	PM-06	10	90	67
2019	PM	18	82	369
2019	PM-03	24	76	25
2019	PM-04	18	82	141
2019	PM-05	19	81	105
2019	PM-06	11	89	61
2017	PM	17	83	400
2017	PM-02	15	85	46
2017	PM-04	21	79	150
2017	PM-05	16	84	112
2017	PM-06	13	87	55
2014	PM	13	87	432
2014	PM-02	28	72	32
2014	PM-03	13	87	38
2014	PM-04	12	88	148
2014	PM-05	12	88	129
2014	PM-06	9	91	75

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	53	47	57
2020	PM-04	63	37	19
2020	PM-05	35	65	17

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	75	25	57
2020	PM-04	74	26	19
2020	PM-05	82	18	17
2019	PM	83	17	65
2019	PM-04	88	12	25
2019	PM-05	90	10	20
2017	PM	87	13	68
2017	PM-04	81	19	32
2017	PM-05	89	11	18
2014	PM	85	15	55
2014	PM-04	72	28	18
2014	PM-05	94	6	16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	53	37	5	2	2	91	5	43
2020	PM-04	57	43	0	0	0	100	0	14
2020	PM-05	50	36	0	7	7	86	14	14
2019	PM	56	38	4	0	2	94	2	52
2019	PM-04	57	38	0	0	5	95	5	21
2019	PM-05	56	33	11	0	0	89	0	18
2017	PM	49	39	7	3	2	88	5	59
2017	PM-04	50	31	8	8	4	80	12	26
2017	PM-05	51	43	6	0	0	94	0	16
2014	PM	57	34	2	6	0	91	6	47
2014	PM-04	54	31	8	8	0	85	8	13
2014	PM-05	60	33	0	7	0	93	7	15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	31	7	5	2	3	4	86	7	429
2020	PM-02	49	30	3	5	3	3	8	88	9	37
2020	PM-04	48	32	8	6	1	2	4	84	7	171
2020	PM-05	54	29	4	4	1	2	6	90	5	112
2020	PM-06	52	30	6	1	3	6	1	89	5	67

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	48	22	1	63	37	429
2020	PM-02	38	35	27	0	48	52	37
2020	PM-04	31	41	26	2	57	43	171
2020	PM-05	24	59	17	0	71	29	112
2020	PM-06	33	55	12	0	63	37	67

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	31	69	124
2020	PM-04	30	70	53
2020	PM-05	30	70	27
2020	PM-06	27	73	22

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	14	29	18	19	13	3	4	46	35	124
2020	PM-04	15	34	19	17	9	2	4	52	28	53
2020	PM-05	11	26	7	26	19	7	4	42	50	27
2020	PM-06	14	32	18	18	14	0	5	48	33	22

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	6	17	18	24	31	2	2	24	57	124
2020	PM-04	13	17	17	23	26	2	2	31	51	53
2020	PM-05	0	15	11	22	41	4	7	17	71	27
2020	PM-06	0	18	18	36	27	0	0	18	64	22

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	19	16	8	8	2	11	63	19	429
2020	PM-02	24	30	8	11	8	3	16	67	23	37
2020	PM-04	35	19	16	10	9	2	9	60	22	171
2020	PM-05	37	21	13	7	9	1	12	66	18	112
2020	PM-06	51	13	16	4	3	1	10	73	8	67
2019	PM	30	24	15	10	13	0	7	59	25	355
2019	PM-04	30	20	17	9	15	1	9	54	27	138
2019	PM-05	29	26	14	15	13	0	3	56	29	104
2019	PM-06	37	27	12	10	5	0	8	70	17	59
2018	PM	37	15	17	8	12	1	10	58	23	418
2018	PM-03	38	14	8	19	11	3	8	58	33	37
2018	PM-04	35	14	15	6	19	3	8	54	29	139
2018	PM-05	34	14	22	10	11	0	10	53	23	124
2018	PM-06	47	19	12	5	4	0	12	75	11	73

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canadian Heritage by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture