2020 Public Service Employee Survey Results for Canadian Heritage by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	31	60	2	6	91	6	81
2020	EX-01	17	76	0	7	93	7	41
2020	EX-02	38	57	5	0	95	0	21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	84	12	2	1	0	0	96	1	82
2020	EX-01	74	21	5	0	0	0	95	0	42
2020	EX-02	95	5	0	0	0	0	100	0	21
2017	EX	75	22	3	0	0	0	97	0	71
2017	EX-01	77	21	2	0	0	0	98	0	43
2017	EX-02	67	27	7	0	0	0	93	0	15
2014	EX	73	19	2	1	2	1	94	4	84
2014	EX-01	77	15	2	2	2	2	94	4	50
2014	EX-02	65	35	0	0	0	0	100	0	17
2014	EX-03	75	17	0	0	8	0	92	8	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	32	41	6	20	0	1	74	20	82
2020	EX-01	19	43	12	24	0	2	63	24	42
2020	EX-02	43	48	0	10	0	0	90	10	21
2019	EX	64	25	4	5	1	0	89	7	76
2019	EX-01	63	26	7	4	0	0	89	4	46
2019	EX-02	60	33	0	0	7	0	93	7	15
2017	EX	59	30	4	6	1	0	89	7	71
2017	EX-01	65	26	2	5	2	0	91	7	43
2017	EX-02	33	40	13	13	0	0	73	13	15
2014	EX	56	30	5	6	4	0	86	9	84
2014	EX-01	54	33	2	6	6	0	86	12	50
2014	EX-02	53	35	6	6	0	0	88	6	17
2014	EX-03	67	8	17	8	0	0	75	8	12

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	48	41	7	2	1	0	89	4	82
2020	EX-01	36	50	10	2	2	0	86	5	42
2020	EX-02	52	43	5	0	0	0	95	0	21
2019	EX	53	34	7	5	0	1	88	5	74
2019	EX-01	53	30	7	7	0	2	86	7	43
2019	EX-02	50	31	13	6	0	0	81	6	16
2018	EX	40	47	8	4	1	0	87	5	75
2018	EX-01	40	44	7	7	2	0	84	9	45
2018	EX-02	13	81	6	0	0	0	94	0	16
2017	EX	44	40	10	6	1	0	83	7	71
2017	EX-01	39	44	5	9	2	0	84	12	43
2017	EX-02	33	33	33	0	0	0	67	0	15
2014	EX	41	43	11	4	1	0	84	5	84
2014	EX-01	48	36	10	5	2	0	83	7	50
2014	EX-02	18	71	12	0	0	0	88	0	17
2014	EX-03	50	42	0	8	0	0	92	8	12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	43	44	10	2	0	88	2	81
2020	EX-01	26	60	14	0	0	86	0	42
2020	EX-02	57	38	5	0	0	95	0	21
2019	EX	74	18	5	1	1	92	3	77
2019	EX-01	72	20	7	2	0	91	2	46
2019	EX-02	75	13	6	0	6	88	6	16
2017	EX	75	21	3	1	0	96	1	71
2017	EX-01	72	21	5	2	0	93	2	43
2017	EX-02	67	33	0	0	0	100	0	15
2014	EX	70	25	4	0	1	95	1	84
2014	EX-01	71	23	4	0	2	94	2	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	83	17	0	0	0	100	0	12

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	33	38	11	9	9	0	72	17	81
2020	EX-01	29	40	14	7	10	0	69	17	42
2020	EX-02	35	45	0	15	5	0	80	20	20
2019	EX	56	25	9	9	1	0	81	10	77
2019	EX-01	59	17	11	11	2	0	76	13	46
2019	EX-02	44	38	13	6	0	0	81	6	16
2018	EX	44	37	7	8	4	0	81	12	73
2018	EX-01	39	39	5	14	5	0	77	18	44
2018	EX-02	47	33	13	0	7	0	80	7	15
2017	EX	42	28	17	3	10	0	70	13	71
2017	EX-01	51	19	14	2	14	0	70	16	43
2017	EX-02	27	47	20	7	0	0	73	7	15
2014	EX	47	28	11	9	2	2	78	11	84
2014	EX-01	56	24	10	9	2	0	79	11	50
2014	EX-02	29	35	18	6	0	12	73	7	17
2014	EX-03	42	42	0	8	8	0	83	17	12

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	65	31	4	0	0	96	0	81
2020	EX-01	50	43	7	0	0	93	0	42
2020	EX-02	81	19	0	0	0	100	0	21
2019	EX	69	22	8	1	0	91	1	77
2019	EX-01	63	24	11	2	0	87	2	46
2019	EX-02	81	19	0	0	0	100	0	16
2018	EX	59	34	4	3	0	93	3	74
2018	EX-01	52	36	7	5	0	89	5	44
2018	EX-02	56	44	0	0	0	100	0	16
2017	EX	59	32	0	7	1	92	8	71
2017	EX-01	51	37	0	9	2	88	12	43
2017	EX-02	73	20	0	7	0	93	7	15
2014	EX	49	43	5	4	0	92	4	84
2014	EX-01	48	42	6	4	0	90	4	50
2014	EX-02	41	53	6	0	0	94	0	17
2014	EX-03	67	33	0	0	0	100	0	12

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	50	40	7	2	0	90	2	82
2020	EX-01	48	36	14	2	0	83	2	42
2020	EX-02	52	48	0	0	0	100	0	21
2019	EX	45	36	9	6	3	82	9	77
2019	EX-01	46	39	7	4	4	85	9	46
2019	EX-02	44	31	13	13	0	75	13	16
2018	EX	45	32	11	7	5	77	12	74
2018	EX-01	43	30	11	9	7	73	16	44
2018	EX-02	31	44	13	6	6	75	13	16
2017	EX	40	39	11	7	3	79	10	71
2017	EX-01	37	37	9	12	5	74	16	43
2017	EX-02	40	40	20	0	0	80	0	15
2014	EX	34	38	15	8	4	73	12	84
2014	EX-01	34	38	16	6	6	72	12	50
2014	EX-02	24	41	18	18	0	65	18	17
2014	EX-03	50	33	17	0	0	83	0	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	59	30	7	2	1	89	4	81
2020	EX-01	52	33	10	5	0	86	5	42
2020	EX-02	57	33	10	0	0	90	0	21
2019	EX	55	34	5	5	1	88	6	77
2019	EX-01	50	37	9	2	2	87	4	46
2019	EX-02	63	25	0	13	0	88	13	16
2018	EX	47	43	7	3	1	89	4	75
2018	EX-01	42	40	11	4	2	82	7	45
2018	EX-02	25	75	0	0	0	100	0	16
2017	EX	51	38	6	4	1	89	6	71
2017	EX-01	54	32	7	5	2	86	7	43
2017	EX-02	27	67	7	0	0	93	0	15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	79	19	1	0	0	1	99	0	81
2020	EX-01	71	26	2	0	0	0	98	0	42
2020	EX-02	95	5	0	0	0	0	100	0	20
2019	EX	75	20	0	5	0	0	95	5	76
2019	EX-01	69	24	0	7	0	0	93	7	45
2019	EX-02	81	19	0	0	0	0	100	0	16
2018	EX	78	20	0	0	1	0	99	1	74
2018	EX-01	76	22	0	0	2	0	98	2	45
2018	EX-02	73	27	0	0	0	0	100	0	15
2017	EX	70	28	1	0	0	0	99	0	71
2017	EX-01	74	23	2	0	0	0	98	0	43
2017	EX-02	53	47	0	0	0	0	100	0	15
2014	EX	64	34	2	0	0	0	98	0	84
2014	EX-01	63	35	2	0	0	0	98	0	50
2014	EX-02	47	53	0	0	0	0	100	0	17
2014	EX-03	83	17	0	0	0	0	100	0	12

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	67	27	2	1	2	94	4	82
2020	EX-01	55	36	5	2	2	90	5	42
2020	EX-02	86	14	0	0	0	100	0	21
2019	EX	55	33	4	7	1	88	8	76
2019	EX-01	52	33	4	9	2	85	11	46
2019	EX-02	73	20	0	7	0	93	7	15
2018	EX	53	32	7	5	3	85	8	74
2018	EX-01	49	33	7	7	4	82	11	45
2018	EX-02	47	40	7	7	0	87	7	15
2017	EX	55	28	8	4	4	83	8	71
2017	EX-01	51	30	9	2	7	81	9	43
2017	EX-02	67	20	13	0	0	87	0	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	81	15	2	1	0	96	1	81
2020	EX-01	76	17	5	2	0	93	2	42
2020	EX-02	85	15	0	0	0	100	0	20
2019	EX	82	14	3	1	0	96	1	76
2019	EX-01	80	13	4	2	0	93	2	45
2019	EX-02	94	6	0	0	0	100	0	16
2018	EX	73	23	3	0	1	97	0	74
2018	EX-01	67	27	4	0	2	95	0	45
2018	EX-02	80	20	0	0	0	100	0	15
2017	EX	71	24	4	1	0	94	1	71
2017	EX-01	68	25	7	0	0	93	0	43
2017	EX-02	73	20	0	7	0	93	7	15
2014	EX	72	26	1	1	0	98	1	84
2014	EX-01	70	28	0	2	0	98	2	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	83	17	0	0	0	100	0	12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	67	29	4	0	0	96	0	82
2020	EX-01	55	43	2	0	0	98	0	42
2020	EX-02	81	14	5	0	0	95	0	21
2019	EX	63	29	7	0	1	92	1	76
2019	EX-01	60	29	9	0	2	89	2	45
2019	EX-02	75	25	0	0	0	100	0	16
2018	EX	69	23	4	4	0	92	4	74
2018	EX-01	62	27	4	7	0	89	7	45
2018	EX-02	73	20	7	0	0	93	0	15
2017	EX	69	25	4	0	1	94	1	71
2017	EX-01	65	28	5	0	2	93	2	43
2017	EX-02	60	33	7	0	0	93	0	15
2014	EX	54	40	0	5	1	94	6	84
2014	EX-01	54	38	0	8	0	92	8	50
2014	EX-02	53	47	0	0	0	100	0	17
2014	EX-03	58	42	0	0	0	100	0	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	72	22	2	2	0	1	95	2	82
2020	EX-01	55	36	2	5	0	2	93	5	42
2020	EX-02	86	10	5	0	0	0	95	0	21
2019	EX	65	29	4	0	3	0	94	3	77
2019	EX-01	61	30	7	0	2	0	91	2	46
2019	EX-02	69	25	0	0	6	0	94	6	16
2018	EX	68	25	4	3	0	0	93	3	73
2018	EX-01	59	32	5	5	0	0	91	5	44
2018	EX-02	67	27	7	0	0	0	93	0	15
2017	EX	70	23	6	1	0	0	93	1	71
2017	EX-01	65	26	7	2	0	0	91	2	43
2017	EX-02	67	27	7	0	0	0	93	0	15
2014	EX	39	36	13	7	5	0	75	12	84
2014	EX-01	40	35	16	6	4	0	74	10	50
2014	EX-02	24	47	12	12	6	0	71	18	17
2014	EX-03	58	33	0	8	0	0	92	8	12

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	51	41	6	0	1	0	93	1	80
2020	EX-01	39	46	12	0	2	0	85	2	41
2020	EX-02	71	29	0	0	0	0	100	0	21
2019	EX	51	36	6	5	1	0	87	6	77
2019	EX-01	46	41	7	4	2	0	87	7	46
2019	EX-02	63	25	0	13	0	0	88	13	16
2018	EX	54	30	9	4	1	1	85	5	74
2018	EX-01	49	31	9	7	2	2	82	9	45
2018	EX-02	53	27	20	0	0	0	80	0	15
2017	EX	49	32	8	7	3	0	82	10	71
2017	EX-01	49	28	9	9	5	0	77	14	43
2017	EX-02	53	33	7	7	0	0	87	7	15
2014	EX	49	34	9	5	4	0	82	8	84
2014	EX-01	52	33	8	4	4	0	84	8	50
2014	EX-02	35	41	18	6	0	0	76	6	17
2014	EX-03	50	42	0	8	0	0	92	8	12

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	68	23	7	1	0	91	1	82
2020	EX-01	55	31	12	2	0	86	2	42
2020	EX-02	81	14	5	0	0	95	0	21
2019	EX	70	21	5	3	1	91	4	77
2019	EX-01	70	20	9	2	0	89	2	46
2019	EX-02	81	13	0	6	0	94	6	16
2018	EX	61	32	4	3	0	93	3	74
2018	EX-01	53	38	7	2	0	91	2	45
2018	EX-02	60	33	0	7	0	93	7	15
2017	EX	64	24	3	7	1	89	9	70
2017	EX-01	56	30	2	9	2	86	12	43
2017	EX-02	73	27	0	0	0	100	0	15
2014	EX	57	35	6	2	0	92	2	84
2014	EX-01	56	33	10	2	0	88	2	50
2014	EX-02	53	47	0	0	0	100	0	17
2014	EX-03	67	33	0	0	0	100	0	12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	10	22	26	25	17	0	32	42	81
2020	EX-01	10	24	22	27	17	0	34	44	41
2020	EX-02	10	5	38	29	19	0	14	48	21
2019	EX	16	32	28	17	7	0	48	24	75
2019	EX-01	18	31	24	18	9	0	49	27	45
2019	EX-02	20	27	27	20	7	0	47	27	15
2018	EX	16	26	20	16	20	1	42	37	74
2018	EX-01	13	33	22	9	22	0	47	31	45
2018	EX-02	13	13	19	31	25	0	25	56	16
2017	EX	7	22	21	18	28	3	30	48	71
2017	EX-01	9	23	26	16	26	0	32	42	43
2017	EX-02	7	20	20	27	20	7	29	50	15
2014	EX	11	34	23	23	8	1	46	31	84
2014	EX-01	12	38	25	16	8	2	51	24	50
2014	EX-02	6	41	24	29	0	0	47	29	17
2014	EX-03	8	17	25	33	17	0	25	50	12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	11	27	40	17	5	0	0	22	38	82
2020	EX-01	12	38	29	21	0	0	0	21	50	42
2020	EX-02	10	14	57	10	10	0	0	19	24	21
2019	EX	8	17	48	21	3	0	4	24	26	77
2019	EX-01	9	17	46	26	0	0	2	27	27	46
2019	EX-02	6	13	56	13	6	0	6	20	20	16
2018	EX	5	23	47	13	9	1	1	23	29	75
2018	EX-01	7	22	44	20	4	2	0	25	30	45
2018	EX-02	0	38	50	0	13	0	0	13	38	16
2017	EX	10	26	36	20	7	0	1	28	36	70
2017	EX-01	10	29	31	24	7	0	0	31	38	42
2017	EX-02	13	33	27	7	13	0	7	21	50	15
2014	EX	5	29	44	17	5	0	1	22	34	84
2014	EX-01	2	23	52	18	6	0	0	24	25	50
2014	EX-02	0	41	41	12	0	0	6	13	44	17
2014	EX-03	0	42	25	25	8	0	0	33	42	12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	4	4	25	44	22	0	1	68	8	81
2020	EX-01	5	7	24	48	17	0	0	64	12	42
2020	EX-02	0	0	29	33	38	0	0	71	0	21
2019	EX	3	17	32	32	13	0	3	47	20	77
2019	EX-01	4	20	35	28	11	0	2	40	24	46
2019	EX-02	0	13	25	44	13	0	6	60	13	16
2018	EX	1	11	33	37	16	1	0	54	12	75
2018	EX-01	2	11	33	42	9	2	0	52	14	45
2018	EX-02	0	6	50	31	13	0	0	44	6	16
2017	EX	4	14	27	31	24	0	0	55	18	71
2017	EX-01	7	14	23	32	23	0	0	56	21	43
2017	EX-02	0	27	40	13	20	0	0	33	27	15
2014	EX	5	16	33	32	12	0	2	45	22	82
2014	EX-01	2	24	33	25	14	0	2	40	26	48
2014	EX-02	0	6	35	47	6	0	6	56	6	17
2014	EX-03	0	8	33	42	17	0	0	58	8	12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	6	16	35	28	13	0	1	42	22	82
2020	EX-01	12	24	29	24	10	0	2	34	37	42
2020	EX-02	0	10	43	24	24	0	0	48	10	21
2019	EX	16	22	33	16	9	0	4	26	40	76
2019	EX-01	24	24	28	15	7	0	2	22	49	46
2019	EX-02	6	13	38	19	19	0	6	40	20	16
2018	EX	7	22	40	21	8	1	0	30	30	72
2018	EX-01	11	25	32	25	5	2	0	30	37	44
2018	EX-02	0	13	67	13	7	0	0	20	13	15
2017	EX	16	16	45	11	13	0	0	24	31	71
2017	EX-01	21	19	37	5	19	0	0	23	40	43
2017	EX-02	0	13	80	7	0	0	0	7	13	15
2014	EX	26	30	28	7	7	0	1	14	57	84
2014	EX-01	24	33	30	8	6	0	0	14	56	50
2014	EX-02	24	35	35	0	0	0	6	0	63	17
2014	EX-03	25	8	25	17	25	0	0	42	33	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	16	24	36	16	6	0	1	23	41	80
2020	EX-01	24	24	32	17	0	0	2	18	50	41
2020	EX-02	5	33	33	10	19	0	0	29	38	21
2019	EX	13	29	36	14	5	0	3	20	43	77
2019	EX-01	17	33	30	15	2	0	2	18	51	46
2019	EX-02	6	25	44	6	13	0	6	20	33	16
2018	EX	12	34	34	15	4	1	0	19	47	74
2018	EX-01	16	36	30	14	2	2	0	16	53	44
2018	EX-02	13	44	38	6	0	0	0	6	56	16
2017	EX	17	34	28	16	6	0	0	21	51	71
2017	EX-01	21	33	23	14	9	0	0	23	54	43
2017	EX-02	7	40	40	13	0	0	0	13	47	15
2014	EX	14	28	45	9	4	0	0	13	42	84
2014	EX-01	10	27	50	10	4	0	0	14	37	50
2014	EX-02	6	47	35	12	0	0	0	12	53	17
2014	EX-03	25	17	42	8	8	0	0	17	42	12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	25	30	31	9	5	0	1	14	55	81
2020	EX-01	32	27	27	7	7	0	0	15	59	41
2020	EX-02	10	57	29	0	5	0	0	5	67	21
2019	EX	18	33	32	5	8	0	4	14	53	76
2019	EX-01	24	29	31	4	7	0	4	12	56	45
2019	EX-02	6	63	19	6	0	0	6	7	73	16
2018	EX	19	35	32	9	4	1	0	14	54	75
2018	EX-01	27	38	24	9	0	2	0	9	66	45
2018	EX-02	6	44	44	0	6	0	0	6	50	16
2017	EX	30	31	28	4	6	0	1	10	62	71
2017	EX-01	35	28	25	2	9	0	0	12	63	43
2017	EX-02	33	40	20	0	0	0	7	0	79	15
2014	EX	27	34	28	7	2	1	0	10	62	84
2014	EX-01	29	22	36	8	4	2	0	12	51	50
2014	EX-02	12	71	12	6	0	0	0	6	82	17
2014	EX-03	25	33	33	8	0	0	0	8	58	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	6	4	33	44	12	0	0	57	10	81
2020	EX-01	7	5	32	46	10	0	0	56	12	41
2020	EX-02	5	0	43	33	19	0	0	52	5	21
2019	EX	5	14	35	26	17	0	3	44	20	77
2019	EX-01	7	17	30	24	20	0	2	44	24	46
2019	EX-02	6	19	38	13	19	0	6	33	27	16
2018	EX	3	21	38	30	7	1	0	38	24	73
2018	EX-01	5	14	51	23	5	2	0	29	19	43
2018	EX-02	0	44	25	25	6	0	0	31	44	16
2017	EX	8	24	28	25	14	0	0	39	32	71
2017	EX-01	7	26	28	21	19	0	0	39	33	43
2017	EX-02	7	27	20	33	13	0	0	47	33	15
2014	EX	6	18	30	37	6	0	2	44	25	83
2014	EX-01	4	23	32	30	10	0	0	41	27	49
2014	EX-02	0	18	47	29	0	0	6	31	19	17
2014	EX-03	0	8	8	75	0	0	8	82	9	12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	10	20	39	16	15	0	1	31	30	82
2020	EX-01	19	21	24	21	12	0	2	34	41	42
2020	EX-02	0	24	43	10	24	0	0	33	24	21
2019	EX	20	24	34	12	8	0	3	20	45	76
2019	EX-01	27	24	31	7	9	0	2	16	52	45
2019	EX-02	6	31	38	13	6	0	6	20	40	16
2018	EX	12	21	47	17	1	1	0	19	34	75
2018	EX-01	16	18	47	18	0	2	0	18	34	45
2018	EX-02	13	25	44	19	0	0	0	19	38	16
2017	EX	14	28	39	14	4	0	0	18	42	71
2017	EX-01	21	23	39	12	5	0	0	16	44	43
2017	EX-02	0	47	33	13	7	0	0	20	47	15
2014	EX	20	41	31	6	2	0	0	8	61	84
2014	EX-01	20	38	34	6	2	0	0	8	58	50
2014	EX-02	18	47	35	0	0	0	0	0	65	17
2014	EX-03	8	42	25	17	8	0	0	25	50	12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	1	16	40	27	16	0	43	17	82
2020	EX-01	2	19	40	31	7	0	38	21	42
2020	EX-02	0	10	38	24	29	0	52	10	21
2019	EX	8	16	45	22	8	1	30	24	77
2019	EX-01	9	11	48	20	11	2	31	20	46
2019	EX-02	6	31	44	19	0	0	19	38	16

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	47	37	9	1	2	2	1	87	4	81
2020	EX-01	36	43	14	2	5	0	0	79	7	42
2020	EX-02	48	48	0	0	0	0	5	100	0	21
2019	EX	57	34	3	3	3	0	1	92	5	77
2019	EX-01	59	30	2	2	4	0	2	91	7	46
2019	EX-02	56	38	0	6	0	0	0	94	6	16
2018	EX	45	41	4	7	1	3	0	88	8	74
2018	EX-01	38	42	7	9	2	2	0	82	11	45
2018	EX-02	50	44	0	6	0	0	0	94	6	16
2017	EX	55	31	6	1	3	3	1	90	4	71
2017	EX-01	61	28	5	0	5	2	0	90	5	43
2017	EX-02	40	33	7	7	0	7	7	85	8	15
2014	EX	50	38	6	0	1	4	1	93	1	84
2014	EX-01	50	40	4	0	2	2	2	94	2	50
2014	EX-02	35	47	6	0	0	12	0	93	0	17
2014	EX-03	67	33	0	0	0	0	0	100	0	12

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	77	18	2	1	1	95	2	82
2020	EX-01	64	26	5	2	2	90	5	42
2020	EX-02	86	14	0	0	0	100	0	21
2019	EX	75	17	3	5	0	92	5	76
2019	EX-01	67	22	4	7	0	89	7	46
2019	EX-02	81	13	0	6	0	94	6	16
2018	EX	65	25	1	5	3	91	8	75
2018	EX-01	58	29	2	7	4	87	11	45
2018	EX-02	75	19	0	6	0	94	6	16
2017	EX	77	16	6	1	0	93	1	71
2017	EX-01	77	16	7	0	0	93	0	43
2017	EX-02	73	20	0	7	0	93	7	15
2014	EX	74	18	6	2	0	92	2	84
2014	EX-01	72	18	6	4	0	90	4	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	100	0	0	0	0	100	0	12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	72	24	1	1	1	96	2	82
2020	EX-01	60	33	2	2	2	93	5	42
2020	EX-02	81	19	0	0	0	100	0	21
2019	EX	69	24	1	5	0	93	5	75
2019	EX-01	61	30	0	9	0	91	9	44
2019	EX-02	81	13	6	0	0	94	0	16
2018	EX	67	25	5	1	1	92	3	75
2018	EX-01	64	22	9	2	2	87	4	45
2018	EX-02	75	25	0	0	0	100	0	16
2017	EX	62	28	3	6	1	90	7	71
2017	EX-01	65	23	2	7	2	88	9	43
2017	EX-02	60	27	7	7	0	87	7	15
2014	EX	69	27	4	0	0	96	0	84
2014	EX-01	72	22	6	0	0	94	0	50
2014	EX-02	65	35	0	0	0	100	0	17
2014	EX-03	75	25	0	0	0	100	0	12

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	72	24	2	1	0	96	1	82
2020	EX-01	62	31	5	2	0	93	2	42
2020	EX-02	71	29	0	0	0	100	0	21
2019	EX	65	29	3	3	1	94	4	77
2019	EX-01	65	26	4	2	2	91	4	46
2019	EX-02	69	25	0	6	0	94	6	16
2018	EX	69	26	3	3	0	95	3	74
2018	EX-01	66	27	5	2	0	93	2	44
2018	EX-02	63	31	0	6	0	94	6	16

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	73	20	4	1	1	1	94	2	82
2020	EX-01	57	31	7	2	0	2	90	2	42
2020	EX-02	95	5	0	0	0	0	100	0	21

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	79	18	2	0	98	0	82
2020	EX-01	74	26	0	0	100	0	42
2020	EX-02	81	10	10	0	90	0	21
2019	EX	83	14	1	1	97	1	77
2019	EX-01	80	17	2	0	98	0	46
2019	EX-02	88	13	0	0	100	0	16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	36	5	1	0	0	94	1	81
2020	EX-01	48	45	7	0	0	0	93	0	42
2020	EX-02	67	24	5	5	0	0	90	5	21
2019	EX	58	25	9	7	1	0	83	8	76
2019	EX-01	60	20	13	7	0	0	80	7	45
2019	EX-02	69	19	6	6	0	0	88	6	16
2018	EX	42	38	9	4	7	0	80	11	74
2018	EX-01	43	32	11	2	11	0	75	14	44
2018	EX-02	25	56	6	13	0	0	81	13	16
2017	EX	43	38	16	3	0	0	81	3	70
2017	EX-01	55	21	19	5	0	0	76	5	42
2017	EX-02	27	60	13	0	0	0	87	0	15
2014	EX	43	39	9	6	1	1	83	7	84
2014	EX-01	38	40	14	6	2	0	78	8	50
2014	EX-02	41	47	0	6	0	6	94	6	17
2014	EX-03	75	17	8	0	0	0	92	0	12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	65	23	7	1	1	2	90	3	82
2020	EX-01	57	26	12	0	2	2	85	2	42
2020	EX-02	71	19	5	5	0	0	90	5	21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	73	22	1	4	0	0	95	4	82
2020	EX-01	64	31	2	2	0	0	95	2	42
2020	EX-02	81	14	0	5	0	0	95	5	21
2019	EX	61	34	1	3	1	0	95	4	76
2019	EX-01	64	29	2	4	0	0	93	4	45
2019	EX-02	63	38	0	0	0	0	100	0	16
2018	EX	53	33	5	4	3	1	88	7	75
2018	EX-01	49	38	2	7	2	2	89	9	45
2018	EX-02	44	44	6	0	6	0	88	6	16
2017	EX	63	32	3	1	0	0	96	1	71
2017	EX-01	68	25	5	2	0	0	93	2	43
2017	EX-02	40	60	0	0	0	0	100	0	15
2014	EX	59	30	4	6	1	0	89	7	84
2014	EX-01	60	29	4	6	2	0	88	8	50
2014	EX-02	59	29	6	6	0	0	88	6	17
2014	EX-03	75	25	0	0	0	0	100	0	12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	22	78	82
2020	EX-01	26	74	42
2020	EX-02	24	76	21

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	73	16	4	1	1	5	95	1	81
2020	EX-01	66	24	5	0	2	2	95	0	41
2020	EX-02	86	5	5	0	0	5	95	0	21

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	71	20	4	5	0	0	1	91	5	82
2020	EX-01	64	24	7	2	0	0	2	90	2	42
2020	EX-02	71	19	0	10	0	0	0	90	10	21
2019	EX	70	22	1	5	1	0	0	92	6	77
2019	EX-01	70	24	2	4	0	0	0	93	4	46
2019	EX-02	81	6	0	13	0	0	0	88	13	16
2018	EX	59	21	8	4	5	1	1	82	10	75
2018	EX-01	53	22	9	4	7	2	2	79	12	45
2018	EX-02	56	25	6	6	6	0	0	81	13	16
2017	EX	71	21	6	1	1	0	0	92	3	71
2017	EX-01	72	16	7	2	2	0	0	88	5	43
2017	EX-02	60	33	7	0	0	0	0	93	0	15
2014	EX	58	28	11	2	1	0	0	86	4	84
2014	EX-01	62	27	6	4	2	0	0	88	6	50
2014	EX-02	59	18	24	0	0	0	0	76	0	17
2014	EX-03	50	42	8	0	0	0	0	92	0	12

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	66	28	4	2	0	0	94	2	82
2020	EX-01	55	33	7	5	0	0	88	5	42
2020	EX-02	81	19	0	0	0	0	100	0	21
2019	EX	45	34	9	8	4	0	79	12	76
2019	EX-01	35	33	15	11	7	0	67	17	46
2019	EX-02	75	25	0	0	0	0	100	0	16
2018	EX	51	30	7	5	5	1	82	11	74
2018	EX-01	45	27	9	9	7	2	74	16	44
2018	EX-02	56	38	0	0	6	0	94	6	16
2017	EX	51	31	10	4	4	0	82	8	71
2017	EX-01	40	32	14	7	7	0	72	14	43
2017	EX-02	60	33	7	0	0	0	93	0	15
2014	EX	51	37	7	4	0	1	89	4	84
2014	EX-01	46	38	8	6	0	2	86	6	50
2014	EX-02	59	35	6	0	0	0	94	0	17
2014	EX-03	67	33	0	0	0	0	100	0	12

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	63	28	4	4	1	0	91	5	81
2020	EX-01	57	29	7	5	2	0	86	7	42
2020	EX-02	65	35	0	0	0	0	100	0	20
2019	EX	45	33	9	9	3	0	79	12	75
2019	EX-01	33	35	15	13	4	0	67	17	46
2019	EX-02	69	31	0	0	0	0	100	0	16
2018	EX	46	39	4	3	7	1	86	10	74
2018	EX-01	40	40	4	4	9	2	82	14	45
2018	EX-02	40	47	7	0	7	0	87	7	15
2017	EX	40	37	13	4	7	0	76	11	71
2017	EX-01	35	35	14	7	9	0	70	16	43
2017	EX-02	47	27	20	0	7	0	73	7	15
2014	EX	49	32	15	4	0	0	81	4	84
2014	EX-01	48	33	16	4	0	0	80	4	50
2014	EX-02	41	35	18	6	0	0	76	6	17
2014	EX-03	67	25	8	0	0	0	92	0	12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	43	41	6	7	1	0	1	85	9	82
2020	EX-01	38	40	12	7	2	0	0	79	10	42
2020	EX-02	38	57	0	5	0	0	0	95	5	21
2019	EX	24	50	13	8	5	0	0	74	13	76
2019	EX-01	20	41	20	11	9	0	0	61	20	46
2019	EX-02	38	56	6	0	0	0	0	94	0	16
2018	EX	29	51	11	4	4	1	0	81	8	75
2018	EX-01	22	49	16	4	7	2	0	73	11	45
2018	EX-02	25	63	6	6	0	0	0	88	6	16
2017	EX	21	44	18	10	7	0	0	65	17	71
2017	EX-01	26	37	16	12	9	0	0	63	21	43
2017	EX-02	7	47	33	7	7	0	0	53	13	15
2014	EX	27	49	15	5	2	1	0	77	7	84
2014	EX-01	28	48	16	6	0	2	0	78	6	50
2014	EX-02	18	53	12	6	12	0	0	71	18	17
2014	EX-03	42	42	17	0	0	0	0	83	0	12

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	43	9	1	2	0	88	4	82
2020	EX-01	38	43	12	2	5	0	81	7	42
2020	EX-02	43	48	10	0	0	0	90	0	21
2019	EX	25	46	16	7	7	0	71	13	76
2019	EX-01	17	48	17	7	11	0	65	17	46
2019	EX-02	44	44	13	0	0	0	88	0	16
2018	EX	23	56	8	8	3	3	81	11	75
2018	EX-01	18	53	11	11	4	2	73	16	45
2018	EX-02	13	75	6	6	0	0	88	6	16
2017	EX	27	53	7	7	6	0	80	13	71
2017	EX-01	26	51	5	9	9	0	77	19	43
2017	EX-02	27	60	13	0	0	0	87	0	15
2014	EX	38	47	6	8	1	0	85	9	83
2014	EX-01	40	39	6	13	2	0	79	15	49
2014	EX-02	24	76	0	0	0	0	100	0	17
2014	EX-03	58	33	8	0	0	0	92	0	12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Most positive or least negative answers (%)	Total responses
2020	EX	85	13	1	99	82
2020	EX-01	76	21	2	98	42
2020	EX-02	95	5	0	100	21
2019	EX	81	16	4	96	77
2019	EX-01	76	17	7	93	46
2019	EX-02	88	13	0	100	16

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	46	6	2	0	91	2	82
2020	EX-01	33	55	10	2	0	88	2	42
2020	EX-02	52	43	5	0	0	95	0	21
2019	EX	29	51	9	12	0	79	12	77
2019	EX-01	22	50	11	17	0	72	17	46
2019	EX-02	50	38	6	6	0	88	6	16
2018	EX	42	47	5	4	1	89	5	74
2018	EX-01	42	44	4	7	2	87	9	45
2018	EX-02	27	67	7	0	0	93	0	15
2017	EX	30	55	7	7	1	84	8	71
2017	EX-01	30	53	7	7	2	84	9	43
2017	EX-02	13	67	7	13	0	80	13	15
2014	EX	43	38	13	5	1	81	6	84
2014	EX-01	48	29	14	8	2	76	10	50
2014	EX-02	29	53	18	0	0	82	0	17
2014	EX-03	50	50	0	0	0	100	0	12

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	24	48	16	8	4	1	72	11	80
2020	EX-01	17	48	21	7	7	0	64	14	42
2020	EX-02	43	43	10	5	0	0	86	5	21
2019	EX	12	43	20	18	7	0	55	25	76
2019	EX-01	9	41	20	22	9	0	50	30	46
2019	EX-02	20	47	20	7	7	0	67	13	15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	79	17	1	1	1	0	96	2	82
2020	EX-01	74	21	2	2	0	0	95	2	42
2020	EX-02	90	5	0	0	5	0	95	5	21
2019	EX	71	27	0	1	0	0	99	1	77
2019	EX-01	61	37	0	2	0	0	98	2	46
2019	EX-02	94	6	0	0	0	0	100	0	16
2018	EX	77	18	0	3	0	3	97	3	73
2018	EX-01	73	20	0	4	0	2	95	5	45
2018	EX-02	73	27	0	0	0	0	100	0	15
2017	EX	87	10	3	0	0	0	97	0	71
2017	EX-01	84	12	5	0	0	0	95	0	43
2017	EX-02	87	13	0	0	0	0	100	0	15
2014	EX	79	18	2	0	0	0	98	0	84
2014	EX-01	81	17	2	0	0	0	98	0	50
2014	EX-02	76	18	6	0	0	0	94	0	17
2014	EX-03	92	8	0	0	0	0	100	0	12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	70	25	3	3	0	95	3	80
2020	EX-01	56	34	5	5	0	90	5	41
2020	EX-02	86	14	0	0	0	100	0	21
2019	EX	68	24	5	3	0	92	3	75
2019	EX-01	58	29	9	4	0	87	4	45
2019	EX-02	88	13	0	0	0	100	0	16
2018	EX	67	26	3	3	1	94	3	72
2018	EX-01	60	28	5	5	2	90	5	43
2018	EX-02	73	27	0	0	0	100	0	15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	21	11	6	4	5	11	75	12	81
2020	EX-01	29	26	14	7	7	5	12	66	17	42
2020	EX-02	45	20	10	5	0	5	15	81	6	20
2019	EX	38	17	9	10	9	10	6	66	23	77
2019	EX-01	30	15	11	13	13	11	7	55	32	46
2019	EX-02	50	25	6	6	6	6	0	80	13	16
2018	EX	27	23	10	15	8	7	10	61	28	73
2018	EX-01	18	16	11	23	11	9	11	43	43	44
2018	EX-02	20	60	13	0	7	0	0	80	7	15
2017	EX	28	16	9	7	7	10	22	65	22	68
2017	EX-01	26	16	9	9	12	9	19	58	29	43
2017	EX-02	21	29	7	7	0	21	14	78	11	14
2014	EX	24	21	17	8	4	9	18	61	16	84
2014	EX-01	26	23	16	8	6	12	10	62	18	50
2014	EX-02	12	29	24	6	0	6	24	58	8	17
2014	EX-03	33	0	0	17	0	8	42	67	33	12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	36	38	12	10	2	0	1	75	13	81
2020	EX-01	29	40	14	12	5	0	0	69	17	42
2020	EX-02	38	38	14	10	0	0	0	76	10	21
2019	EX	38	30	5	19	8	0	0	68	27	77
2019	EX-01	33	24	4	26	13	0	0	57	39	46
2019	EX-02	44	50	0	6	0	0	0	94	6	16
2018	EX	24	47	16	7	4	1	0	73	11	74
2018	EX-01	22	44	16	9	7	2	0	68	16	45
2018	EX-02	20	53	20	7	0	0	0	73	7	15
2017	EX	45	42	1	7	4	0	0	87	11	71
2017	EX-01	42	39	0	12	7	0	0	81	19	43
2017	EX-02	47	47	7	0	0	0	0	93	0	15
2014	EX	35	40	15	5	4	0	0	76	9	84
2014	EX-01	40	34	14	7	6	0	0	73	13	50
2014	EX-02	29	47	18	6	0	0	0	76	6	17
2014	EX-03	33	58	8	0	0	0	0	92	0	12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	30	39	18	6	2	0	4	72	9	82
2020	EX-01	21	38	26	7	5	0	2	61	12	42
2020	EX-02	38	48	10	5	0	0	0	86	5	21
2019	EX	43	21	12	8	12	3	1	67	21	76
2019	EX-01	37	22	11	9	20	2	0	60	29	46
2019	EX-02	50	31	19	0	0	0	0	81	0	16
2018	EX	32	24	11	16	11	3	3	60	29	74
2018	EX-01	29	24	9	20	13	2	2	56	35	45
2018	EX-02	33	33	20	0	13	0	0	67	13	15
2017	EX	34	27	13	9	9	1	7	67	19	70
2017	EX-01	35	35	14	7	9	0	0	70	16	43
2017	EX-02	50	7	14	7	7	7	7	67	17	14
2014	EX	33	33	15	8	7	1	2	69	15	84
2014	EX-01	38	32	6	11	10	2	2	72	21	50
2014	EX-02	29	35	35	0	0	0	0	65	0	17
2014	EX-03	25	42	25	0	8	0	0	67	8	12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	51	23	10	7	5	4	77	13	82
2020	EX-01	33	31	7	14	7	7	69	23	42
2020	EX-02	67	19	14	0	0	0	86	0	21
2019	EX	61	24	7	7	1	1	85	8	76
2019	EX-01	54	22	9	11	2	2	78	13	46
2019	EX-02	67	27	7	0	0	0	93	0	15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	78	17	2	0	1	1	96	1	82
2020	EX-01	71	19	5	0	2	2	93	2	42
2020	EX-02	81	19	0	0	0	0	100	0	21
2019	EX	77	17	3	3	0	1	95	3	77
2019	EX-01	70	20	4	4	0	2	91	4	46
2019	EX-02	88	13	0	0	0	0	100	0	16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	89	5	1	1	1	1	1	96	3	82
2020	EX-01	86	7	2	0	2	0	2	95	2	42
2020	EX-02	90	0	0	5	0	5	0	95	5	21
2019	EX	86	7	4	0	1	1	1	95	1	76
2019	EX-01	83	7	4	0	2	2	2	93	2	46
2019	EX-02	88	6	6	0	0	0	0	94	0	16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	89	6	1	0	4	99	0	82
2020	EX-01	86	10	2	0	2	98	0	42
2020	EX-02	95	0	0	0	5	100	0	21
2019	EX	82	4	1	3	9	96	3	74
2019	EX-01	77	2	2	2	16	95	3	44
2019	EX-02	88	6	0	6	0	94	6	16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	54	38	7	0	0	93	0	81
2020	EX-01	40	52	7	0	0	93	0	42
2020	EX-02	60	30	10	0	0	90	0	20
2019	EX	43	45	6	4	1	88	5	77
2019	EX-01	37	48	9	4	2	85	7	46
2019	EX-02	56	38	6	0	0	94	0	16
2018	EX	52	37	8	0	3	89	3	73
2018	EX-01	48	39	9	0	5	86	5	44
2018	EX-02	40	53	7	0	0	93	0	15
2017	EX	56	31	10	3	0	87	3	70
2017	EX-01	57	28	10	5	0	86	5	42
2017	EX-02	53	33	13	0	0	87	0	15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	48	43	6	2	1	90	4	82
2020	EX-01	33	50	12	5	0	83	5	42
2020	EX-02	62	33	0	0	5	95	5	21
2019	EX	50	36	5	8	1	86	9	76
2019	EX-01	47	38	7	7	2	84	9	45
2019	EX-02	63	25	0	13	0	88	13	16
2018	EX	57	32	4	5	1	89	7	75
2018	EX-01	56	29	7	9	0	84	9	45
2018	EX-02	44	50	0	0	6	94	6	16
2017	EX	51	39	3	6	1	90	7	71
2017	EX-01	54	37	2	5	2	91	7	43
2017	EX-02	40	40	7	13	0	80	13	15
2014	EX	62	27	8	1	1	89	2	84
2014	EX-01	56	30	10	2	2	86	4	50
2014	EX-02	71	29	0	0	0	100	0	17
2014	EX-03	67	25	8	0	0	92	0	12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	57	33	2	5	1	0	1	91	6	81
2020	EX-01	45	40	5	7	0	0	2	88	7	42
2020	EX-02	65	30	0	0	5	0	0	95	5	20
2019	EX	58	29	9	3	1	0	0	87	4	77
2019	EX-01	52	30	13	2	2	0	0	83	4	46
2019	EX-02	81	13	0	6	0	0	0	94	6	16
2018	EX	57	34	3	4	1	1	0	92	5	74
2018	EX-01	53	36	2	7	0	2	0	91	7	45
2018	EX-02	56	31	6	0	6	0	0	88	6	16
2017	EX	59	28	7	3	3	0	0	87	6	71
2017	EX-01	58	30	7	0	5	0	0	88	5	43
2017	EX-02	47	27	13	13	0	0	0	73	13	15
2014	EX	49	40	8	0	1	1	0	90	1	83
2014	EX-01	47	41	10	0	2	0	0	88	2	49
2014	EX-02	47	53	0	0	0	0	0	100	0	17
2014	EX-03	58	25	8	0	0	8	0	91	0	12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	61	32	2	2	1	1	94	4	82
2020	EX-01	52	38	5	2	0	2	93	2	42
2020	EX-02	71	24	0	0	5	0	95	5	21

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	69	22	2	2	4	95	3	81
2020	EX-01	66	27	5	0	2	95	0	41
2020	EX-02	67	19	0	5	10	95	5	21

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	83	16	0	0	1	99	1	82
2020	EX-01	74	24	0	0	2	98	2	42
2020	EX-02	90	10	0	0	0	100	0	21
2019	EX	70	23	1	5	0	94	5	77
2019	EX-01	61	28	2	9	0	89	9	46
2019	EX-02	88	13	0	0	0	100	0	16
2018	EX	67	27	1	4	1	93	5	75
2018	EX-01	60	29	2	7	2	89	9	45
2018	EX-02	69	31	0	0	0	100	0	16
2017	EX	68	27	0	4	1	94	6	71
2017	EX-01	63	28	0	7	2	91	9	43
2017	EX-02	73	27	0	0	0	100	0	15
2014	EX	72	18	11	0	0	89	0	84
2014	EX-01	70	16	14	0	0	86	0	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	83	17	0	0	0	100	0	12

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	74	22	1	1	1	0	96	2	81
2020	EX-01	66	29	2	0	2	0	95	2	41
2020	EX-02	81	19	0	0	0	0	100	0	21
2019	EX	68	26	4	3	0	0	94	3	77
2019	EX-01	57	35	4	4	0	0	91	4	46
2019	EX-02	88	13	0	0	0	0	100	0	16
2018	EX	70	19	4	3	3	1	90	6	73
2018	EX-01	61	25	2	5	5	2	88	9	44
2018	EX-02	73	13	13	0	0	0	87	0	15
2017	EX	64	20	10	3	3	0	84	6	70
2017	EX-01	59	21	10	5	5	0	81	10	42
2017	EX-02	60	27	13	0	0	0	87	0	15
2014	EX	57	31	11	0	1	0	88	1	84
2014	EX-01	50	37	12	0	2	0	86	2	50
2014	EX-02	53	29	18	0	0	0	82	0	17
2014	EX-03	92	8	0	0	0	0	100	0	12

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	74	20	1	4	1	94	5	81
2020	EX-01	64	26	2	5	2	90	7	42
2020	EX-02	80	20	0	0	0	100	0	20
2019	EX	62	27	4	3	4	90	6	77
2019	EX-01	50	35	7	4	4	85	9	46
2019	EX-02	81	19	0	0	0	100	0	16
2018	EX	66	22	5	5	1	88	7	74
2018	EX-01	57	27	7	7	2	84	9	44
2018	EX-02	69	19	6	6	0	88	6	16
2017	EX	60	25	7	3	4	86	7	71
2017	EX-01	56	28	5	5	7	84	12	43
2017	EX-02	60	27	13	0	0	87	0	15
2014	EX	57	29	12	1	1	86	2	83
2014	EX-01	53	33	10	2	2	86	4	49
2014	EX-02	53	24	24	0	0	76	0	17
2014	EX-03	75	25	0	0	0	100	0	12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	53	26	12	5	2	1	0	80	8	81
2020	EX-01	43	33	14	7	2	0	0	76	10	42
2020	EX-02	62	24	10	5	0	0	0	86	5	21
2019	EX	57	16	13	8	4	3	0	75	12	77
2019	EX-01	46	22	13	11	4	4	0	70	16	46
2019	EX-02	75	13	6	6	0	0	0	88	6	16
2018	EX	52	17	15	7	7	3	0	71	14	75
2018	EX-01	47	22	16	11	4	0	0	69	16	45
2018	EX-02	50	19	13	0	13	6	0	73	13	16
2017	EX	45	22	20	4	7	0	1	68	12	69
2017	EX-01	50	17	19	2	12	0	0	67	14	42
2017	EX-02	33	33	27	0	0	0	7	71	0	15
2014	EX	43	28	13	9	2	4	0	74	12	84
2014	EX-01	44	26	9	14	4	4	0	72	19	50
2014	EX-02	35	29	24	6	0	6	0	69	6	17
2014	EX-03	58	33	8	0	0	0	0	92	0	12

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	EX	46	28	26	82
2020	EX-01	52	24	24	42
2020	EX-02	29	29	43	21
2019	EX	49	30	21	77
2019	EX-01	57	28	15	46
2019	EX-02	38	19	44	16
2018	EX	41	33	25	75
2018	EX-01	47	33	20	45
2018	EX-02	38	25	38	16
2017	EX	49	24	27	71
2017	EX-01	46	28	26	43
2017	EX-02	47	27	27	15
2014	EX	45	28	26	84
2014	EX-01	50	28	22	50
2014	EX-02	47	18	35	17
2014	EX-03	33	42	25	12

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	EX	24	32	35	0	0	8	37
2020	EX-01	9	50	36	0	0	5	22
2019	EX	18	29	37	3	3	11	38
2019	EX-01	19	23	46	4	4	4	26
2018	EX	16	29	45	3	0	6	31
2018	EX-01	14	33	48	5	0	0	21
2017	EX	20	28	46	0	0	6	35
2017	EX-01	10	40	40	0	0	10	20
2014	EX	23	36	38	0	9999	3	38
2014	EX-01	20	35	41	0	9999	4	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	7	93	82
2019	EX	6	94	77
2019	EX-01	11	89	46
2019	EX-02	0	100	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	25	29	6	5	3	27	5	80	11	79
2020	EX-01	20	22	7	10	5	34	2	65	23	41
2020	EX-02	29	33	0	0	0	29	10	100	0	21
2019	EX	44	23	9	5	5	13	0	78	12	77
2019	EX-01	33	20	11	9	9	20	0	65	22	46
2019	EX-02	63	25	6	0	0	6	0	93	0	16
2018	EX	32	21	12	4	1	23	7	75	8	75
2018	EX-01	27	20	9	7	2	27	9	72	14	45
2018	EX-02	38	31	13	0	0	13	6	85	0	16
2017	EX	30	24	11	4	3	27	0	75	10	70
2017	EX-01	21	33	14	5	5	23	0	70	12	43
2017	EX-02	36	7	7	7	0	43	0	75	13	14
2014	EX	37	27	11	4	0	14	8	82	5	84
2014	EX-01	36	21	12	6	0	18	8	76	8	50
2014	EX-02	41	41	0	0	0	6	12	100	0	17
2014	EX-03	50	25	8	0	0	8	8	90	0	12

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	56	24	13	3	1	3	83	4	78
2020	EX-01	46	29	15	5	2	2	78	8	41
2020	EX-02	70	15	10	0	0	5	89	0	20
2019	EX	58	22	12	5	3	0	81	8	77
2019	EX-01	43	28	15	9	4	0	72	13	46
2019	EX-02	94	0	6	0	0	0	94	0	16
2018	EX	52	28	7	7	1	5	85	8	75
2018	EX-01	51	24	2	11	2	9	83	15	45
2018	EX-02	56	31	13	0	0	0	88	0	16
2017	EX	55	29	11	3	1	0	84	4	69
2017	EX-01	51	23	18	5	2	0	75	7	43
2017	EX-02	54	46	0	0	0	0	100	0	13
2014	EX	61	30	6	1	0	2	93	1	84
2014	EX-01	56	32	6	2	0	4	92	2	50
2014	EX-02	65	35	0	0	0	0	100	0	17
2014	EX-03	75	17	8	0	0	0	92	0	12

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	6	94	82
2020	EX-03	0	100	15
2018	EX	7	93	74
2018	EX-03	0	100	12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	28	24	10	4	1	28	5	78	7	82
2020	EX-01	19	19	17	5	2	36	2	62	12	42
2020	EX-02	29	33	0	5	0	29	5	93	7	21
2019	EX	38	18	12	4	4	23	1	74	10	77
2019	EX-01	24	15	15	4	7	33	2	60	17	46
2019	EX-02	56	19	6	6	0	13	0	86	7	16
2018	EX	29	25	10	3	3	26	5	78	8	73
2018	EX-01	20	20	9	5	2	34	9	72	12	44
2018	EX-02	33	40	7	0	7	13	0	85	8	15
2017	EX	35	17	8	0	1	35	3	84	2	71
2017	EX-01	30	21	9	0	2	35	2	81	4	43
2017	EX-02	27	13	13	0	0	47	0	75	0	15
2014	EX	33	18	13	2	0	27	6	77	4	84
2014	EX-01	28	15	12	4	0	34	8	73	7	50
2014	EX-02	35	24	18	0	0	24	0	77	0	17
2014	EX-03	58	33	0	0	0	8	0	100	0	12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	31	10	5	0	1	1	85	5	81
2020	EX-01	39	34	17	5	0	2	2	77	5	41
2020	EX-02	62	29	5	5	0	0	0	90	5	21
2019	EX	58	22	13	1	3	3	0	83	4	77
2019	EX-01	46	26	20	2	4	2	0	73	7	46
2019	EX-02	88	6	6	0	0	0	0	94	0	16
2018	EX	51	29	11	3	0	7	0	85	3	73
2018	EX-01	49	22	13	4	0	11	0	80	5	45
2018	EX-02	50	43	7	0	0	0	0	93	0	14
2017	EX	57	27	10	3	0	3	0	87	3	70
2017	EX-01	54	25	14	2	0	5	0	83	2	43
2017	EX-02	50	36	7	7	0	0	0	86	7	14
2014	EX	53	35	8	0	1	2	0	90	1	84
2014	EX-01	48	37	10	0	2	4	0	88	2	50
2014	EX-02	59	35	6	0	0	0	0	94	0	17
2014	EX-03	67	33	0	0	0	0	0	100	0	12

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	59	20	11	9	2	78	11	82
2020	EX-01	55	19	12	12	2	74	14	42
2020	EX-02	76	10	5	10	0	86	10	21

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	51	27	15	4	4	0	78	7	81
2020	EX-01	44	29	20	7	0	0	73	7	41
2020	EX-02	57	24	10	0	10	0	81	10	21
2019	EX	34	35	19	5	6	0	69	12	77
2019	EX-01	41	26	24	2	7	0	67	9	46
2019	EX-02	13	50	13	13	13	0	63	25	16
2018	EX	16	31	35	9	7	3	48	16	75
2018	EX-01	13	36	31	11	4	4	51	16	45
2018	EX-02	13	25	44	6	13	0	38	19	16
2017	EX	32	21	21	17	7	1	54	24	71
2017	EX-01	28	18	21	21	9	2	47	31	43
2017	EX-02	27	33	20	13	7	0	60	20	15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	10	10	36	21	23	20	44	81
2020	EX-01	5	10	29	29	29	14	57	42
2020	EX-02	15	0	50	15	20	15	35	20
2019	EX	11	21	34	17	17	32	34	76
2019	EX-01	7	16	38	18	22	22	40	45
2019	EX-02	13	31	25	13	19	44	31	16
2018	EX	7	13	31	28	21	20	49	75
2018	EX-01	2	13	22	33	29	16	62	45
2018	EX-02	13	6	38	25	19	19	44	16
2017	EX	6	13	34	24	24	18	48	71
2017	EX-01	5	14	33	19	30	18	49	43
2017	EX-02	7	13	53	13	13	20	27	15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	11	21	31	15	21	1	33	36	81
2020	EX-01	5	17	29	17	29	2	23	48	41
2020	EX-02	14	14	43	19	10	0	29	29	21
2019	EX	12	32	26	14	16	0	43	30	76
2019	EX-01	4	28	26	22	20	0	33	41	46
2019	EX-02	31	25	31	0	13	0	56	13	16
2018	EX	4	31	24	28	13	0	35	41	75
2018	EX-01	2	27	20	31	20	0	29	51	45
2018	EX-02	0	31	25	38	6	0	31	44	16
2017	EX	7	26	18	26	23	0	33	49	70
2017	EX-01	10	24	14	21	31	0	33	53	42
2017	EX-02	0	33	33	27	7	0	33	33	15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	6	18	28	29	18	24	48	82
2020	EX-01	5	17	31	29	19	21	48	42
2020	EX-02	5	19	19	38	19	24	57	21
2019	EX	8	28	34	18	12	36	30	76
2019	EX-01	7	24	39	15	15	30	30	46
2019	EX-02	7	20	47	20	7	27	27	15
2018	EX	5	23	28	27	16	28	43	74
2018	EX-01	2	16	30	32	20	18	52	44
2018	EX-02	6	38	19	25	13	44	38	16
2017	EX	7	20	23	31	20	27	51	71
2017	EX-01	7	18	23	28	23	25	51	43
2017	EX-02	13	20	20	33	13	33	47	15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	16	23	22	24	15	0	39	39	82
2020	EX-01	14	24	12	33	17	0	38	50	42
2020	EX-02	14	14	38	24	10	0	29	33	21
2019	EX	21	29	19	21	9	1	50	30	77
2019	EX-01	24	24	15	26	11	0	48	37	46
2019	EX-02	19	25	38	13	6	0	44	19	16
2018	EX	11	28	23	20	17	1	39	38	75
2018	EX-01	9	24	27	18	20	2	34	39	45
2018	EX-02	13	25	13	31	19	0	38	50	16
2017	EX	11	25	25	14	23	1	37	37	71
2017	EX-01	12	28	26	14	21	0	39	35	43
2017	EX-02	7	33	27	13	20	0	40	33	15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	13	20	30	16	21	33	37	82
2020	EX-01	10	17	29	19	26	26	45	42
2020	EX-02	14	19	33	24	10	33	33	21
2019	EX	14	31	31	13	10	45	23	77
2019	EX-01	11	26	37	11	15	37	26	46
2019	EX-02	19	31	31	13	6	50	19	16
2018	EX	9	31	25	15	20	40	35	75
2018	EX-01	9	24	31	11	24	33	36	45
2018	EX-02	6	31	25	31	6	38	38	16
2017	EX	13	25	25	21	16	38	37	71
2017	EX-01	9	28	19	21	23	37	44	43
2017	EX-02	20	20	33	27	0	40	27	15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	28	29	15	21	7	57	28	82
2020	EX-01	14	36	19	24	7	50	31	42
2020	EX-02	38	19	14	29	0	57	29	21

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	44	39	15	2	0	0	83	2	82
2020	EX-01	33	48	14	5	0	0	81	5	42
2020	EX-02	48	29	24	0	0	0	76	0	21
2019	EX	39	29	23	4	5	0	68	9	77
2019	EX-01	33	28	26	4	9	0	61	13	46
2019	EX-02	44	31	19	6	0	0	75	6	16
2018	EX	30	38	23	5	3	1	68	8	74
2018	EX-01	24	40	20	9	4	2	66	14	45
2018	EX-02	33	27	40	0	0	0	60	0	15
2017	EX	37	31	18	11	3	0	68	14	71
2017	EX-01	35	35	12	14	5	0	70	19	43
2017	EX-02	40	27	27	7	0	0	67	7	15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	16	43	25	11	5	59	16	80
2020	EX-01	10	36	31	17	7	45	24	42
2020	EX-02	21	42	26	5	5	63	11	19
2019	EX	25	29	30	14	3	53	17	77
2019	EX-01	15	28	37	15	4	43	20	46
2019	EX-02	38	25	25	13	0	63	13	16
2018	EX	15	39	28	15	3	54	18	74
2018	EX-01	13	36	27	20	4	49	24	45
2018	EX-02	13	47	27	13	0	60	13	15
2017	EX	18	32	18	21	10	51	31	71
2017	EX-01	19	28	23	16	14	46	30	43
2017	EX-02	20	47	7	20	7	67	27	15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	43	32	20	5	1	0	74	6	82
2020	EX-01	31	29	31	10	0	0	60	10	42
2020	EX-02	43	43	10	0	5	0	86	5	21
2019	EX	38	30	21	10	1	0	68	12	77
2019	EX-01	28	30	26	13	2	0	59	15	46
2019	EX-02	50	25	13	13	0	0	75	13	16
2018	EX	32	42	16	3	5	1	75	8	74
2018	EX-01	29	38	20	4	7	2	68	11	45
2018	EX-02	27	53	13	0	7	0	80	7	15
2017	EX	28	31	20	14	6	1	60	20	71
2017	EX-01	23	30	21	19	5	2	55	24	43
2017	EX-02	27	33	27	7	7	0	60	13	15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	59	28	9	4	1	87	5	82
2020	EX-01	52	29	12	5	2	81	7	42
2020	EX-02	52	43	5	0	0	95	0	21
2019	EX	52	29	10	5	4	81	9	77
2019	EX-01	52	24	11	9	4	76	13	46
2019	EX-02	56	38	6	0	0	94	0	16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	31	30	26	11	2	60	14	81
2020	EX-01	21	40	21	14	2	62	17	42
2020	EX-02	35	25	30	10	0	60	10	20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	24	28	27	13	7	52	21	82
2020	EX-01	17	31	26	17	10	48	26	42
2020	EX-02	24	19	43	5	10	43	14	21
2019	EX	36	24	24	13	4	59	17	76
2019	EX-01	31	24	22	18	4	56	22	45
2019	EX-02	38	19	31	6	6	56	13	16
2018	EX	22	32	27	12	7	53	19	73
2018	EX-01	16	29	36	11	9	44	20	45
2018	EX-02	20	33	20	20	7	53	27	15
2017	EX	24	30	24	14	8	53	23	71
2017	EX-01	18	37	21	14	9	56	23	43
2017	EX-02	33	13	20	27	7	47	33	15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	43	35	15	7	0	0	78	7	81
2020	EX-01	38	31	21	10	0	0	69	10	42
2020	EX-02	48	43	5	5	0	0	90	5	21
2019	EX	65	18	12	1	1	3	85	3	77
2019	EX-01	65	20	11	2	0	2	87	2	46
2019	EX-02	63	13	13	0	6	6	80	7	16
2018	EX	57	28	9	3	1	1	86	4	74
2018	EX-01	60	27	4	4	2	2	89	7	45
2018	EX-02	53	33	13	0	0	0	87	0	15
2017	EX	68	24	7	1	0	0	92	1	71
2017	EX-01	74	19	5	2	0	0	93	2	43
2017	EX-02	53	27	20	0	0	0	80	0	15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	25	47	20	4	5	72	9	81
2020	EX-01	15	54	22	5	5	68	10	41
2020	EX-02	38	38	19	0	5	76	5	21

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	83	9	5	1	0	2	94	1	82
2020	EX-01	86	5	5	2	0	2	93	2	42
2020	EX-02	81	19	0	0	0	0	100	0	21
2019	EX	81	6	5	0	1	6	93	1	77
2019	EX-01	76	9	7	0	0	9	93	0	46
2019	EX-02	81	6	0	0	6	6	93	7	16
2018	EX	74	15	4	1	0	5	94	1	74
2018	EX-01	76	16	4	2	0	2	93	2	45
2018	EX-02	73	20	0	0	0	7	100	0	15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	89	6	0	4	1	0	95	5	82
2020	EX-01	88	2	0	7	2	0	90	10	42
2020	EX-02	86	14	0	0	0	0	100	0	21
2019	EX	74	16	3	3	5	0	89	8	76
2019	EX-01	71	16	4	0	9	0	87	9	45
2019	EX-02	75	19	0	6	0	0	94	6	16
2018	EX	78	12	3	4	1	1	92	5	74
2018	EX-01	76	16	2	2	2	2	93	5	45
2018	EX-02	73	13	0	13	0	0	87	13	15
2017	EX	83	14	0	1	1	0	97	3	71
2017	EX-01	79	16	0	2	2	0	95	5	43
2017	EX-02	87	13	0	0	0	0	100	0	15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	83	12	2	1	1	0	95	2	81
2020	EX-01	79	17	2	0	2	0	95	2	42
2020	EX-02	75	15	5	5	0	0	90	5	20
2019	EX	66	24	9	0	0	1	91	0	76
2019	EX-01	53	31	13	0	0	2	86	0	45
2019	EX-02	94	6	0	0	0	0	100	0	16
2018	EX	55	28	11	3	1	1	85	4	74
2018	EX-01	52	27	11	5	2	2	81	7	44
2018	EX-02	56	25	19	0	0	0	81	0	16
2017	EX	62	29	6	1	1	0	92	3	71
2017	EX-01	61	28	9	0	2	0	88	2	43
2017	EX-02	60	33	0	7	0	0	93	7	15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	84	11	4	0	1	95	1	81
2020	EX-01	76	14	7	0	2	90	2	42
2020	EX-02	95	5	0	0	0	100	0	20
2019	EX	68	16	11	3	3	84	5	75
2019	EX-01	61	20	9	5	5	82	9	44
2019	EX-02	81	13	6	0	0	94	0	16
2018	EX	64	23	4	4	5	86	9	74
2018	EX-01	62	22	4	4	7	84	11	45
2018	EX-02	63	25	0	6	6	88	13	16
2017	EX	72	17	7	1	3	89	4	71
2017	EX-01	72	12	9	2	5	84	7	43
2017	EX-02	73	27	0	0	0	100	0	15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	51	23	21	4	1	74	5	81
2020	EX-01	45	29	19	5	2	74	7	42
2020	EX-02	65	15	15	5	0	80	5	20
2019	EX	42	36	14	4	4	78	8	76
2019	EX-01	40	29	20	4	7	69	11	45
2019	EX-02	44	50	0	6	0	94	6	16
2018	EX	42	38	13	6	3	79	8	72
2018	EX-01	33	44	12	7	5	77	12	43
2018	EX-02	53	20	20	7	0	73	7	15
2017	EX	44	53	1	1	0	97	1	71
2017	EX-01	47	53	0	0	0	100	0	43
2017	EX-02	33	60	0	7	0	93	7	15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	67	23	7	1	0	1	91	1	82
2020	EX-01	69	29	2	0	0	0	98	0	42
2020	EX-02	71	10	14	0	0	5	85	0	21
2019	EX	72	18	5	0	1	3	93	1	76
2019	EX-01	67	22	4	0	2	4	93	2	45
2019	EX-02	88	13	0	0	0	0	100	0	16
2018	EX	62	30	7	1	0	0	92	1	74
2018	EX-01	58	38	2	2	0	0	96	2	45
2018	EX-02	80	0	20	0	0	0	80	0	15
2017	EX	66	22	8	0	1	1	90	1	71
2017	EX-01	61	28	7	0	2	2	90	2	43
2017	EX-02	87	13	0	0	0	0	100	0	15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	90	7	1	0	0	1	99	0	82
2020	EX-01	90	10	0	0	0	0	100	0	42
2020	EX-02	81	10	5	0	0	5	95	0	21
2019	EX	88	5	0	3	1	3	96	4	76
2019	EX-01	89	2	0	2	2	4	95	5	45
2019	EX-02	88	13	0	0	0	0	100	0	16
2018	EX	84	8	4	1	3	0	92	4	75
2018	EX-01	82	7	4	2	4	0	89	7	45
2018	EX-02	88	13	0	0	0	0	100	0	16
2017	EX	92	7	1	0	0	0	99	0	71
2017	EX-01	91	7	2	0	0	0	98	0	43
2017	EX-02	87	13	0	0	0	0	100	0	15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	37	12	1	4	1	83	5	82
2020	EX-01	36	50	10	2	2	0	86	5	42
2020	EX-02	52	24	19	0	0	5	80	0	21
2019	EX	71	22	5	0	1	0	93	1	76
2019	EX-01	67	29	2	0	2	0	96	2	45
2019	EX-02	75	13	13	0	0	0	88	0	16
2018	EX	65	19	12	3	1	0	84	4	74
2018	EX-01	62	20	13	2	2	0	82	4	45
2018	EX-02	69	19	13	0	0	0	88	0	16
2017	EX	70	13	14	1	0	1	84	1	70
2017	EX-01	67	16	14	2	0	0	84	2	43
2017	EX-02	86	0	14	0	0	0	86	0	14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	37	35	18	6	2	1	73	9	82
2020	EX-01	33	33	21	12	0	0	67	12	42
2020	EX-02	43	33	14	0	5	5	80	5	21

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	9	24	39	18	10	33	28	82
2020	EX-01	5	24	40	19	12	29	31	42
2020	EX-02	14	10	48	24	5	24	29	21
2019	EX	9	29	43	17	3	38	19	77
2019	EX-01	11	24	39	22	4	35	26	46
2019	EX-02	6	31	44	19	0	38	19	16
2018	EX	4	28	35	24	8	32	32	74
2018	EX-01	2	29	31	27	11	31	38	45
2018	EX-02	7	20	40	33	0	27	33	15
2017	EX	1	23	42	19	16	24	34	70
2017	EX-01	0	28	37	16	19	28	35	43
2017	EX-02	0	21	43	29	7	21	36	14

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	12	38	34	11	5	16	50	82
2020	EX-01	10	48	29	14	0	14	57	42
2020	EX-02	10	33	38	10	10	19	43	21
2019	EX	8	28	39	18	7	25	36	76
2019	EX-01	13	38	27	16	7	22	51	45
2019	EX-02	0	19	50	25	6	31	19	16
2018	EX	15	25	29	21	11	32	40	73
2018	EX-01	18	27	29	18	9	27	44	45
2018	EX-02	13	33	27	13	13	27	47	15
2017	EX	13	28	35	18	6	24	41	71
2017	EX-01	16	23	35	23	2	25	40	43
2017	EX-02	7	40	40	7	7	13	47	15

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	54	43	2	1	0	0	96	1	82
2020	EX-01	48	48	5	0	0	0	95	0	42
2020	EX-02	62	38	0	0	0	0	100	0	21
2019	EX	67	27	1	3	3	0	93	5	75
2019	EX-01	62	33	0	2	2	0	96	4	45
2019	EX-02	81	6	0	6	6	0	88	13	16
2018	EX	65	29	3	0	1	1	96	1	72
2018	EX-01	64	34	0	0	2	0	98	2	44
2018	EX-02	50	36	14	0	0	0	86	0	14
2017	EX	65	32	3	0	0	0	97	0	71
2017	EX-01	63	33	5	0	0	0	95	0	43
2017	EX-02	53	47	0	0	0	0	100	0	15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	36	44	5	9	5	1	81	14	81
2020	EX-01	21	52	7	14	5	0	74	19	42
2020	EX-02	52	38	5	5	0	0	90	5	21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	54	28	9	7	1	1	83	9	82
2020	EX-01	40	33	10	14	0	2	76	15	42
2020	EX-02	57	29	14	0	0	0	86	0	21

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	62	23	12	1	1	85	2	81
2020	EX-01	54	27	17	2	0	80	2	41
2020	EX-02	71	19	10	0	0	90	0	21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	42	46	4	6	2	88	9	81
2020	EX-01	27	54	7	10	2	80	12	41
2020	EX-02	52	48	0	0	0	100	0	21
2019	EX	44	35	10	8	3	79	10	77
2019	EX-01	39	30	17	9	4	70	13	46
2019	EX-02	56	31	0	13	0	88	13	16
2018	EX	43	45	7	4	1	88	5	74
2018	EX-01	40	44	7	7	2	84	9	45
2018	EX-02	33	53	13	0	0	87	0	15
2017	EX	36	40	14	4	6	76	10	70
2017	EX-01	37	40	12	2	9	77	12	43
2017	EX-02	33	40	20	7	0	73	7	15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	38	50	2	10	88	10	82
2020	EX-01	36	55	2	7	90	7	42
2020	EX-02	38	43	5	14	81	14	21

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	33	44	9	15	77	15	82
2020	EX-01	29	43	14	14	71	14	42
2020	EX-02	38	43	0	19	81	19	21

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	41	49	5	5	90	5	82
2020	EX-01	29	57	7	7	86	7	42
2020	EX-02	57	43	0	0	100	0	21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	63	33	2	1	96	1	82
2020	EX-01	55	38	5	2	93	2	42
2020	EX-02	76	24	0	0	100	0	21

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Most positive or least negative answers (%)	Total responses
2020	EX	98	2	100	81
2020	EX-01	95	5	100	42
2020	EX-02	100	0	100	21

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	78	18	2	1	96	1	82
2020	EX-01	74	24	2	0	98	0	42
2020	EX-02	76	19	5	0	95	0	21

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	71	21	6	2	91	2	82
2020	EX-01	67	19	12	2	86	2	42
2020	EX-02	71	29	0	0	100	0	21

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	70	26	4	1	95	1	82
2020	EX-01	60	36	5	0	95	0	42
2020	EX-02	76	19	5	0	95	0	21

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	25	51	11	10	2	1	76	13	81
2020	EX-01	15	54	15	15	0	2	70	15	41
2020	EX-02	38	52	0	10	0	0	90	10	21
2019	EX	31	55	5	8	1	0	85	9	75
2019	EX-01	20	65	4	9	2	0	85	11	46
2019	EX-02	57	21	14	7	0	0	79	7	14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	Total responses
2020	EX	100	80
2020	EX-01	100	40
2020	EX-02	100	21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	21	30	28	14	8	51	21	80
2020	EX-01	8	30	35	20	8	38	28	40
2020	EX-02	33	43	14	5	5	76	10	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	7	93	82
2020	EX-01	5	95	42
2020	EX-02	5	95	21

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	4	96	82
2020	EX-01	2	98	42
2020	EX-02	10	90	21
2019	EX	4	96	76
2019	EX-01	2	98	45
2019	EX-02	13	88	16
2017	EX	9	91	70
2017	EX-01	12	88	43
2014	EX	6	94	84
2014	EX-03	0	100	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	76	15	1	6	2	93	6	82
2020	EX-01	69	17	2	10	2	88	10	42
2020	EX-02	86	14	0	0	0	100	0	21

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	24	62	13	72	28	82
2020	EX-01	38	50	12	57	43	42
2020	EX-02	10	76	14	89	11	21

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	60	40	20
2020	EX-01	56	44	16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	37	26	11	11	11	0	5	67	22	19
2020	EX-01	33	20	13	13	13	0	7	57	29	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	10	10	30	10	35	0	5	21	47	20
2020	EX-01	0	6	31	13	44	0	6	7	60	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	72	17	7	1	1	1	90	2	82
2020	EX-01	67	21	7	0	2	2	90	2	42
2020	EX-02	76	14	5	5	0	0	90	5	21
2019	EX	53	12	18	4	6	6	69	11	77
2019	EX-01	52	9	20	4	7	9	67	12	46
2019	EX-02	44	13	25	6	13	0	56	19	16
2018	EX	38	25	25	5	3	4	66	9	73
2018	EX-01	38	29	18	9	2	4	70	12	45
2018	EX-02	40	7	40	0	7	7	50	7	15

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canadian Heritage by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making