2020 Public Service Employee Survey Results for Canadian Heritage by Question 106. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 25 49 5 15 5 0 0 74 20 183
2020 EC-03 17 67 0 13 4 0 0 83 17 24
2020 EC-04 20 40 20 20 0 0 0 60 20 15
2020 EC-05 32 38 5 16 8 0 0 70 24 37
2020 EC-06 18 53 6 18 6 0 0 71 24 51
2020 EC-07 27 52 5 11 5 0 0 80 16 44

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 76 16 4 3 2 0 0 92 4 182
2020 EC-03 75 13 4 4 4 0 0 88 8 24
2020 EC-04 60 33 7 0 0 0 0 93 0 15
2020 EC-05 72 17 6 3 3 0 0 89 6 36
2020 EC-06 76 16 2 6 0 0 0 92 6 51
2020 EC-07 89 5 5 0 2 0 0 93 2 44
2017 EC 61 24 6 6 1 1 1 87 7 102
2017 EC-05 61 30 6 0 3 0 0 91 3 33
2017 EC-06 59 28 5 5 0 5 0 90 5 22
2017 EC-07 71 12 0 13 0 0 4 87 13 24
2014 EC 63 27 4 3 1 1 0 91 5 90
2014 EC-04 70 20 10 0 0 0 0 90 0 10
2014 EC-05 68 20 4 4 4 0 0 88 8 25
2014 EC-06 57 28 0 10 0 5 0 90 10 21
2014 EC-07 65 25 10 0 0 0 0 90 0 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 40 13 14 5 0 2 68 19 183
2020 EC-03 25 29 13 25 8 0 0 54 33 24
2020 EC-04 13 33 33 13 0 0 7 50 14 15
2020 EC-05 27 35 16 19 3 0 0 62 22 37
2020 EC-06 33 37 12 10 6 0 2 72 16 51
2020 EC-07 25 57 5 7 5 0 2 84 12 44
2019 EC 49 32 8 8 2 0 1 82 10 140
2019 EC-03 33 33 7 13 7 0 7 71 21 15
2019 EC-04 43 36 14 7 0 0 0 79 7 14
2019 EC-05 55 28 3 10 3 0 0 83 14 29
2019 EC-06 52 38 0 7 3 0 0 90 10 29
2019 EC-07 51 31 14 3 0 0 0 83 3 35
2017 EC 44 48 3 4 2 0 0 91 6 102
2017 EC-05 49 45 3 0 3 0 0 94 3 33
2017 EC-06 41 50 5 5 0 0 0 91 5 22
2017 EC-07 46 46 0 8 0 0 0 92 8 24
2014 EC 38 42 7 8 4 0 1 81 12 90
2014 EC-04 40 60 0 0 0 0 0 100 0 10
2014 EC-05 36 36 16 8 4 0 0 72 12 25
2014 EC-06 19 43 10 19 5 0 5 65 25 21
2014 EC-07 45 40 0 5 10 0 0 85 15 20

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 31 39 12 12 4 1 1 72 16 182
2020 EC-03 33 46 4 4 13 0 0 79 17 24
2020 EC-04 13 47 7 20 0 13 0 69 23 15
2020 EC-05 30 32 19 16 3 0 0 62 19 37
2020 EC-06 32 42 8 8 8 0 2 76 16 50
2020 EC-07 34 34 16 14 0 0 2 70 14 44
2019 EC 35 42 11 9 2 0 1 78 11 140
2019 EC-03 40 40 0 13 7 0 0 80 20 15
2019 EC-04 36 50 7 7 0 0 0 86 7 14
2019 EC-05 24 38 14 21 3 0 0 62 24 29
2019 EC-06 48 28 14 7 3 0 0 76 10 29
2019 EC-07 40 43 11 3 0 0 3 85 3 35
2018 EC 25 48 12 12 3 0 0 73 15 127
2018 EC-02 40 60 0 0 0 0 0 100 0 10
2018 EC-03 15 55 10 15 5 0 0 70 20 20
2018 EC-05 27 47 13 7 7 0 0 73 13 30
2018 EC-06 24 45 14 17 0 0 0 69 17 29
2018 EC-07 18 59 9 14 0 0 0 77 14 22
2017 EC 28 46 10 13 2 1 1 75 15 102
2017 EC-05 30 48 9 3 3 4 3 84 6 33
2017 EC-06 18 55 18 9 0 0 0 73 9 22
2017 EC-07 29 54 0 17 0 0 0 83 17 24
2014 EC 18 47 16 17 2 0 1 65 19 90
2014 EC-04 10 70 0 20 0 0 0 80 20 10
2014 EC-05 8 56 16 12 8 0 0 64 20 25
2014 EC-06 10 52 29 10 0 0 0 62 10 21
2014 EC-07 20 40 5 35 0 0 0 60 35 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 37 14 11 2 2 0 72 13 183
2020 EC-03 38 21 21 17 4 0 0 58 21 24
2020 EC-04 33 40 7 20 0 0 0 73 20 15
2020 EC-05 30 38 16 8 5 3 0 69 14 37
2020 EC-06 29 35 20 10 2 4 0 67 12 51
2020 EC-07 39 43 7 9 0 2 0 84 9 44
2019 EC 50 36 8 6 0 1 0 86 6 139
2019 EC-03 40 47 13 0 0 0 0 87 0 15
2019 EC-04 36 50 7 7 0 0 0 86 7 14
2019 EC-05 55 34 3 7 0 0 0 90 7 29
2019 EC-06 66 10 14 7 0 3 0 79 7 29
2019 EC-07 50 41 3 6 0 0 0 91 6 34
2017 EC 57 34 6 2 1 0 0 91 3 102
2017 EC-05 67 24 6 3 0 0 0 91 3 33
2017 EC-06 50 41 9 0 0 0 0 91 0 22
2017 EC-07 54 42 4 0 0 0 0 96 0 24
2014 EC 45 34 12 9 0 0 0 79 9 89
2014 EC-05 52 28 4 16 0 0 0 80 16 25
2014 EC-06 29 33 29 10 0 0 0 62 10 21
2014 EC-07 50 40 5 5 0 0 0 90 5 20

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 33 12 12 4 0 0 72 16 182
2020 EC-03 38 38 13 4 8 0 0 75 13 24
2020 EC-04 27 47 13 13 0 0 0 73 13 15
2020 EC-05 54 16 16 3 11 0 0 70 14 37
2020 EC-06 39 31 14 16 0 0 0 71 16 51
2020 EC-07 30 42 9 19 0 0 0 72 19 43
2019 EC 52 36 5 5 2 0 0 88 7 138
2019 EC-03 60 27 13 0 0 0 0 87 0 15
2019 EC-04 57 36 7 0 0 0 0 93 0 14
2019 EC-05 50 43 4 0 4 0 0 93 4 28
2019 EC-06 54 29 0 11 7 0 0 82 18 28
2019 EC-07 49 34 9 9 0 0 0 83 9 35
2018 EC 54 30 9 3 3 0 0 84 6 128
2018 EC-02 80 0 20 0 0 0 0 80 0 10
2018 EC-03 50 30 10 10 0 0 0 80 10 20
2018 EC-05 53 37 7 3 0 0 0 90 3 30
2018 EC-06 47 30 13 3 7 0 0 77 10 30
2018 EC-07 45 45 5 0 5 0 0 91 5 22
2017 EC 41 37 7 10 6 0 0 78 16 102
2017 EC-05 51 27 6 15 0 0 0 79 15 33
2017 EC-06 31 50 5 0 14 0 0 82 14 22
2017 EC-07 50 33 4 8 4 0 0 83 13 24
2014 EC 46 39 3 8 3 0 1 85 11 90
2014 EC-04 30 30 0 20 10 0 10 67 33 10
2014 EC-05 52 40 0 4 4 0 0 92 8 25
2014 EC-06 38 47 10 5 0 0 0 86 5 21
2014 EC-07 45 40 5 5 5 0 0 85 10 20

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 42 36 11 9 2 0 0 78 11 182
2020 EC-03 29 42 17 8 4 0 0 71 13 24
2020 EC-04 20 53 7 13 7 0 0 73 20 15
2020 EC-05 54 27 3 14 3 0 0 81 16 37
2020 EC-06 39 39 14 8 0 0 0 78 8 51
2020 EC-07 51 28 14 7 0 0 0 79 7 43
2019 EC 35 45 10 8 2 0 0 80 10 139
2019 EC-03 33 20 13 27 7 0 0 53 33 15
2019 EC-04 31 54 8 8 0 0 0 85 8 13
2019 EC-05 31 45 10 7 7 0 0 76 14 29
2019 EC-06 38 48 10 3 0 0 0 86 3 29
2019 EC-07 46 43 9 3 0 0 0 89 3 35
2018 EC 41 42 6 9 2 0 0 83 11 128
2018 EC-02 50 40 10 0 0 0 0 90 0 10
2018 EC-03 45 30 5 15 5 0 0 75 20 20
2018 EC-05 30 60 3 7 0 0 0 90 7 30
2018 EC-06 33 40 10 13 3 0 0 73 17 30
2018 EC-07 55 41 0 5 0 0 0 95 5 22
2017 EC 32 49 8 7 4 0 0 81 11 101
2017 EC-05 30 55 6 3 6 0 0 85 9 33
2017 EC-06 9 67 5 9 10 0 0 76 19 21
2017 EC-07 62 25 13 0 0 0 0 87 0 24
2014 EC 26 52 12 8 2 0 0 78 10 90
2014 EC-04 10 60 30 0 0 0 0 70 0 10
2014 EC-05 24 40 16 20 0 0 0 64 20 25
2014 EC-06 19 67 5 4 5 0 0 86 9 21
2014 EC-07 30 55 10 0 5 0 0 85 5 20

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 41 44 4 6 4 1 0 85 10 182
2020 EC-03 42 42 8 0 8 0 0 83 8 24
2020 EC-04 47 40 0 7 7 0 0 87 13 15
2020 EC-05 41 43 5 5 5 0 0 84 11 37
2020 EC-06 42 44 4 6 4 0 0 86 10 50
2020 EC-07 39 45 5 9 0 2 0 86 9 44
2019 EC 35 45 7 13 1 0 0 79 14 139
2019 EC-03 53 27 0 20 0 0 0 80 20 15
2019 EC-04 36 57 0 7 0 0 0 93 7 14
2019 EC-05 29 36 11 21 4 0 0 64 25 28
2019 EC-06 31 45 10 14 0 0 0 76 14 29
2019 EC-07 43 46 9 3 0 0 0 89 3 35
2018 EC 35 38 11 9 6 0 0 73 16 128
2018 EC-02 50 40 10 0 0 0 0 90 0 10
2018 EC-03 35 35 10 15 5 0 0 70 20 20
2018 EC-05 30 33 20 17 0 0 0 63 17 30
2018 EC-06 33 43 3 3 17 0 0 77 20 30
2018 EC-07 32 41 14 9 5 0 0 73 14 22
2017 EC 32 38 12 10 8 0 0 71 18 101
2017 EC-05 27 51 6 6 9 0 0 79 15 33
2017 EC-06 29 38 9 14 10 0 0 67 24 21
2017 EC-07 41 25 17 8 8 0 0 67 17 24
2014 EC 37 34 9 19 1 0 0 71 20 90
2014 EC-04 20 50 0 20 10 0 0 70 30 10
2014 EC-05 36 32 12 20 0 0 0 68 20 25
2014 EC-06 38 28 14 19 0 0 0 67 19 21
2014 EC-07 40 35 10 15 0 0 0 75 15 20

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 33 42 9 11 4 0 0 76 15 180
2020 EC-03 29 42 13 8 8 0 0 71 17 24
2020 EC-04 36 50 7 7 0 0 0 86 7 14
2020 EC-05 38 35 5 16 5 0 0 73 22 37
2020 EC-06 34 40 10 8 8 0 0 74 16 50
2020 EC-07 30 49 12 9 0 0 0 79 9 43
2019 EC 24 41 15 12 7 0 0 65 20 138
2019 EC-03 36 14 29 7 14 0 0 50 21 14
2019 EC-04 21 29 29 21 0 0 0 50 21 14
2019 EC-05 32 32 11 14 11 0 0 64 25 28
2019 EC-06 24 48 14 7 7 0 0 72 14 29
2019 EC-07 23 54 9 14 0 0 0 77 14 35
2018 EC 25 39 13 14 9 0 0 64 24 127
2018 EC-02 20 50 0 10 20 0 0 70 30 10
2018 EC-03 10 45 15 20 10 0 0 55 30 20
2018 EC-05 27 37 13 17 7 0 0 63 23 30
2018 EC-06 28 28 17 17 10 0 0 55 28 29
2018 EC-07 23 50 14 5 9 0 0 73 14 22
2017 EC 20 40 17 15 9 0 0 60 23 101
2017 EC-05 27 36 12 12 12 0 0 64 24 33
2017 EC-06 9 36 32 18 5 0 0 45 23 22
2017 EC-07 25 41 21 4 8 0 0 67 13 24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 51 36 6 7 1 1 0 87 7 182
2020 EC-03 46 38 4 8 4 0 0 83 13 24
2020 EC-04 27 53 13 7 0 0 0 80 7 15
2020 EC-05 49 35 8 5 0 3 0 86 6 37
2020 EC-06 58 26 8 8 0 0 0 84 8 50
2020 EC-07 57 36 0 7 0 0 0 93 7 44
2019 EC 47 43 6 2 2 0 0 90 4 139
2019 EC-03 40 47 0 13 0 0 0 87 13 15
2019 EC-04 29 64 7 0 0 0 0 93 0 14
2019 EC-05 39 50 7 0 4 0 0 89 4 28
2019 EC-06 52 34 10 0 3 0 0 86 3 29
2019 EC-07 69 26 3 3 0 0 0 94 3 35
2018 EC 46 43 4 5 2 0 0 89 7 128
2018 EC-02 80 10 10 0 0 0 0 90 0 10
2018 EC-03 30 50 5 10 5 0 0 80 15 20
2018 EC-05 37 57 3 3 0 0 0 93 3 30
2018 EC-06 50 37 3 7 3 0 0 87 10 30
2018 EC-07 45 55 0 0 0 0 0 100 0 22
2017 EC 35 46 7 9 4 0 0 81 13 102
2017 EC-05 48 37 6 0 9 0 0 85 9 33
2017 EC-06 14 55 14 18 0 0 0 68 18 22
2017 EC-07 46 50 4 0 0 0 0 96 0 24
2014 EC 41 43 8 8 0 0 0 84 8 90
2014 EC-04 30 50 10 10 0 0 0 80 10 10
2014 EC-05 36 48 4 12 0 0 0 84 12 25
2014 EC-06 24 52 14 10 0 0 0 76 10 21
2014 EC-07 50 40 10 0 0 0 0 90 0 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 49 29 8 7 7 0 0 78 14 181
2020 EC-03 42 25 13 8 13 0 0 67 21 24
2020 EC-04 40 40 7 7 7 0 0 80 13 15
2020 EC-05 49 30 3 14 5 0 0 78 19 37
2020 EC-06 59 16 14 4 6 0 0 76 10 49
2020 EC-07 48 39 5 5 5 0 0 86 9 44
2019 EC 35 45 9 5 6 0 0 79 12 139
2019 EC-03 33 33 20 7 7 0 0 67 13 15
2019 EC-04 21 64 7 0 7 0 0 86 7 14
2019 EC-05 29 46 7 4 14 0 0 75 18 28
2019 EC-06 45 34 7 10 3 0 0 79 14 29
2019 EC-07 46 40 11 0 3 0 0 86 3 35
2018 EC 41 35 10 9 5 0 0 77 13 128
2018 EC-02 60 30 10 0 0 0 0 90 0 10
2018 EC-03 40 30 15 10 5 0 0 70 15 20
2018 EC-05 30 37 10 20 3 0 0 67 23 30
2018 EC-06 47 30 10 7 7 0 0 77 13 30
2018 EC-07 50 36 9 0 5 0 0 86 5 22
2017 EC 33 40 11 8 9 0 0 73 16 102
2017 EC-05 34 45 6 6 9 0 0 79 15 33
2017 EC-06 22 41 18 9 9 0 0 64 18 22
2017 EC-07 46 33 13 0 8 0 0 79 8 24

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 57 29 8 5 1 0 0 87 6 181
2020 EC-03 38 46 13 4 0 0 0 83 4 24
2020 EC-04 47 33 7 13 0 0 0 80 13 15
2020 EC-05 61 19 11 8 0 0 0 81 8 36
2020 EC-06 58 30 6 4 2 0 0 88 6 50
2020 EC-07 68 25 5 2 0 0 0 93 2 44
2019 EC 47 40 8 3 1 0 0 88 4 139
2019 EC-03 40 33 13 13 0 0 0 73 13 15
2019 EC-04 50 50 0 0 0 0 0 100 0 14
2019 EC-05 43 39 11 4 4 0 0 82 7 28
2019 EC-06 48 41 7 3 0 0 0 90 3 29
2019 EC-07 57 31 11 0 0 0 0 89 0 35
2018 EC 53 31 9 4 2 0 0 84 6 128
2018 EC-02 50 50 0 0 0 0 0 100 0 10
2018 EC-03 55 10 20 10 5 0 0 65 15 20
2018 EC-05 43 43 10 3 0 0 0 87 3 30
2018 EC-06 47 37 10 3 3 0 0 83 7 30
2018 EC-07 68 23 5 5 0 0 0 91 5 22
2017 EC 54 27 11 4 4 0 0 82 8 102
2017 EC-05 57 31 6 0 6 0 0 88 6 33
2017 EC-06 32 41 14 9 5 0 0 73 14 22
2017 EC-07 75 8 17 0 0 0 0 83 0 24
2014 EC 56 33 7 2 2 0 0 89 4 90
2014 EC-04 50 30 20 0 0 0 0 80 0 10
2014 EC-05 48 44 4 0 4 0 0 92 4 25
2014 EC-06 62 29 0 4 5 0 0 91 9 21
2014 EC-07 60 30 5 5 0 0 0 90 5 20

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 41 12 7 3 0 0 79 10 182
2020 EC-03 33 50 8 4 4 0 0 83 8 24
2020 EC-04 40 27 27 7 0 0 0 67 7 15
2020 EC-05 35 46 11 5 3 0 0 81 8 37
2020 EC-06 40 40 8 8 4 0 0 80 12 50
2020 EC-07 39 41 11 7 2 0 0 80 9 44
2019 EC 32 41 13 10 4 0 0 73 14 137
2019 EC-03 27 20 27 20 7 0 0 47 27 15
2019 EC-04 23 54 15 8 0 0 0 77 8 13
2019 EC-05 32 39 11 11 7 0 0 71 18 28
2019 EC-06 38 38 14 7 3 0 0 76 10 29
2019 EC-07 40 37 14 9 0 0 0 77 9 35
2018 EC 35 41 9 8 7 0 0 76 15 127
2018 EC-02 40 60 0 0 0 0 0 100 0 10
2018 EC-03 35 25 10 20 10 0 0 60 30 20
2018 EC-05 24 52 14 7 3 0 0 76 10 29
2018 EC-06 33 40 10 3 13 0 0 73 17 30
2018 EC-07 45 45 5 0 5 0 0 91 5 22
2017 EC 28 40 12 12 9 0 0 68 20 102
2017 EC-05 40 39 9 3 9 0 0 79 12 33
2017 EC-06 4 50 18 23 5 0 0 55 27 22
2017 EC-07 42 29 17 8 4 0 0 71 13 24
2014 EC 21 42 13 21 2 0 0 63 23 90
2014 EC-04 10 60 0 20 10 0 0 70 30 10
2014 EC-05 28 40 8 20 4 0 0 68 24 25
2014 EC-06 10 33 24 33 0 0 0 43 33 21
2014 EC-07 20 50 15 15 0 0 0 70 15 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 45 31 14 9 1 0 0 76 10 181
2020 EC-03 54 21 17 4 4 0 0 75 8 24
2020 EC-04 47 27 20 7 0 0 0 73 7 15
2020 EC-05 43 30 14 11 3 0 0 73 14 37
2020 EC-06 45 35 4 16 0 0 0 80 16 49
2020 EC-07 41 36 20 2 0 0 0 77 2 44
2019 EC 35 39 14 9 4 0 0 73 12 139
2019 EC-03 40 40 7 7 7 0 0 80 13 15
2019 EC-04 36 43 14 7 0 0 0 79 7 14
2019 EC-05 29 43 18 7 4 0 0 71 11 28
2019 EC-06 38 24 17 17 3 0 0 62 21 29
2019 EC-07 37 43 14 3 3 0 0 80 6 35
2018 EC 41 31 14 9 6 0 0 72 14 127
2018 EC-02 70 0 20 10 0 0 0 70 10 10
2018 EC-03 32 26 16 26 0 0 0 58 26 19
2018 EC-05 37 37 17 3 7 0 0 73 10 30
2018 EC-06 33 33 13 10 10 0 0 67 20 30
2018 EC-07 45 36 14 0 5 0 0 82 5 22
2017 EC 32 40 12 11 6 0 0 72 16 102
2017 EC-05 43 39 9 6 3 0 0 82 9 33
2017 EC-06 0 55 14 23 9 0 0 55 32 22
2017 EC-07 37 33 17 8 4 0 0 71 13 24
2014 EC 25 43 14 10 9 0 0 67 19 89
2014 EC-04 10 50 20 0 20 0 0 60 20 10
2014 EC-05 21 46 8 13 13 0 0 67 25 24
2014 EC-06 29 33 19 9 10 0 0 62 19 21
2014 EC-07 20 50 15 10 5 0 0 70 15 20

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 40 14 8 2 1 1 76 10 182
2020 EC-03 33 29 25 4 4 4 0 65 9 24
2020 EC-04 27 47 27 0 0 0 0 73 0 15
2020 EC-05 39 39 14 6 3 0 0 78 8 36
2020 EC-06 35 39 6 14 2 2 2 78 16 51
2020 EC-07 30 45 14 9 0 0 2 77 9 44
2019 EC 37 40 10 9 2 0 2 79 11 139
2019 EC-03 40 47 13 0 0 0 0 87 0 15
2019 EC-04 36 50 7 7 0 0 0 86 7 14
2019 EC-05 36 36 11 11 4 0 4 74 15 28
2019 EC-06 45 28 14 7 3 0 3 75 11 29
2019 EC-07 37 40 6 14 0 0 3 79 15 35
2018 EC 28 39 17 11 5 0 1 67 16 127
2018 EC-02 50 40 10 0 0 0 0 90 0 10
2018 EC-03 20 50 10 20 0 0 0 70 20 20
2018 EC-05 17 47 20 13 0 0 3 66 14 30
2018 EC-06 31 28 14 17 10 0 0 59 28 29
2018 EC-07 23 45 23 5 5 0 0 68 9 22
2017 EC 28 44 14 8 5 2 0 73 13 102
2017 EC-05 31 48 12 3 3 3 0 81 6 33
2017 EC-06 5 50 27 9 9 0 0 55 18 22
2017 EC-07 46 38 8 4 4 0 0 83 8 24
2014 EC 22 46 20 7 2 0 2 70 9 89
2014 EC-04 40 20 20 10 10 0 0 60 20 10
2014 EC-05 17 50 21 4 4 0 4 69 9 24
2014 EC-06 10 52 29 5 0 0 5 65 5 21
2014 EC-07 25 55 15 5 0 0 0 80 5 20

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 47 35 10 7 1 1 0 82 8 182
2020 EC-03 46 25 17 13 0 0 0 71 13 24
2020 EC-04 36 36 7 21 0 0 0 71 21 14
2020 EC-05 54 30 3 8 3 3 0 86 11 37
2020 EC-06 41 43 10 4 2 0 0 84 6 51
2020 EC-07 52 30 16 2 0 0 0 82 2 44
2019 EC 44 44 9 2 1 1 0 88 3 140
2019 EC-03 53 33 7 7 0 0 0 87 7 15
2019 EC-04 36 50 14 0 0 0 0 86 0 14
2019 EC-05 34 48 14 3 0 0 0 83 3 29
2019 EC-06 48 41 7 3 0 0 0 90 3 29
2019 EC-07 49 43 6 0 0 3 0 94 0 35
2018 EC 39 45 7 7 2 0 0 84 9 128
2018 EC-02 50 50 0 0 0 0 0 100 0 10
2018 EC-03 55 20 10 10 5 0 0 75 15 20
2018 EC-05 20 70 7 3 0 0 0 90 3 30
2018 EC-06 33 47 7 13 0 0 0 80 13 30
2018 EC-07 41 55 0 5 0 0 0 95 5 22
2017 EC 44 36 7 10 3 1 0 80 13 102
2017 EC-05 49 33 6 9 0 3 0 85 9 33
2017 EC-06 22 46 9 14 9 0 0 68 23 22
2017 EC-07 54 33 8 4 0 0 0 87 4 24
2014 EC 32 48 15 5 1 0 0 80 6 89
2014 EC-04 40 20 30 10 0 0 0 60 10 10
2014 EC-05 25 50 17 8 0 0 0 75 8 24
2014 EC-06 29 53 14 0 5 0 0 81 5 21
2014 EC-07 25 65 10 0 0 0 0 90 0 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 27 23 9 9 0 0 60 17 183
2020 EC-03 42 25 25 4 4 0 0 67 8 24
2020 EC-04 40 33 13 7 7 0 0 73 13 15
2020 EC-05 35 30 19 11 5 0 0 65 16 37
2020 EC-06 24 33 29 6 8 0 0 57 14 51
2020 EC-07 23 16 27 16 18 0 0 39 34 44
2019 EC 36 36 20 6 2 0 0 72 8 140
2019 EC-03 27 60 13 0 0 0 0 87 0 15
2019 EC-04 43 21 36 0 0 0 0 64 0 14
2019 EC-05 48 28 24 0 0 0 0 76 0 29
2019 EC-06 45 38 14 3 0 0 0 83 3 29
2019 EC-07 23 31 20 17 9 0 0 54 26 35
2018 EC 41 32 16 10 2 0 0 73 12 128
2018 EC-02 70 30 0 0 0 0 0 100 0 10
2018 EC-03 45 35 10 10 0 0 0 80 10 20
2018 EC-05 43 30 17 7 3 0 0 73 10 30
2018 EC-06 37 33 20 7 3 0 0 70 10 30
2018 EC-07 27 41 9 23 0 0 0 68 23 22
2017 EC 41 42 7 5 6 0 0 82 11 102
2017 EC-05 43 42 6 3 6 0 0 85 9 33
2017 EC-06 45 32 9 9 5 0 0 77 14 22
2017 EC-07 33 50 8 4 4 0 0 83 8 24
2014 EC 40 46 11 1 2 0 0 86 3 90
2014 EC-04 20 80 0 0 0 0 0 100 0 10
2014 EC-05 44 40 16 0 0 0 0 84 0 25
2014 EC-06 43 38 19 0 0 0 0 81 0 21
2014 EC-07 35 50 5 0 10 0 0 85 10 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 11 19 41 22 6 1 1 28 30 183
2020 EC-03 13 13 42 17 8 4 4 27 27 24
2020 EC-04 7 20 40 33 0 0 0 33 27 15
2020 EC-05 14 16 54 5 11 0 0 16 30 37
2020 EC-06 12 22 33 27 6 0 0 33 33 51
2020 EC-07 11 18 41 27 2 0 0 30 30 44
2019 EC 6 26 41 19 7 0 1 26 32 140
2019 EC-03 7 20 53 20 0 0 0 20 27 15
2019 EC-04 0 43 36 14 0 0 7 15 46 14
2019 EC-05 7 21 41 24 7 0 0 31 28 29
2019 EC-06 3 34 31 21 10 0 0 31 38 29
2019 EC-07 6 26 49 11 9 0 0 20 31 35
2018 EC 5 20 41 25 8 1 0 33 25 127
2018 EC-02 10 10 50 30 0 0 0 30 20 10
2018 EC-03 0 11 63 16 5 5 0 22 11 19
2018 EC-05 10 20 23 37 10 0 0 47 30 30
2018 EC-06 0 17 47 27 10 0 0 37 17 30
2018 EC-07 0 32 36 32 0 0 0 32 32 22
2017 EC 14 26 34 17 6 3 0 23 42 102
2017 EC-05 18 18 27 31 3 3 0 35 37 33
2017 EC-06 23 18 50 4 0 5 0 5 43 22
2017 EC-07 8 33 42 8 8 0 0 17 41 24
2014 EC 8 30 36 17 8 1 1 25 39 90
2014 EC-04 10 20 40 30 0 0 0 30 30 10
2014 EC-05 8 40 36 8 8 0 0 16 48 25
2014 EC-06 5 33 38 14 5 5 0 20 40 21
2014 EC-07 5 10 50 25 5 0 5 32 16 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 5 9 22 41 19 3 1 62 15 182
2020 EC-03 8 0 17 33 29 8 4 71 10 24
2020 EC-04 0 27 13 40 20 0 0 60 27 15
2020 EC-05 14 3 22 35 24 3 0 61 17 37
2020 EC-06 4 8 20 44 22 2 0 67 12 50
2020 EC-07 2 14 30 43 9 2 0 53 16 44
2019 EC 6 14 27 33 17 2 1 51 21 139
2019 EC-03 7 27 27 20 20 0 0 40 33 15
2019 EC-04 7 14 43 14 14 7 0 31 23 14
2019 EC-05 7 14 34 31 14 0 0 45 21 29
2019 EC-06 0 7 29 43 21 0 0 64 7 28
2019 EC-07 6 14 26 31 17 6 0 52 21 35
2018 EC 5 10 34 33 16 2 0 50 15 127
2018 EC-02 0 0 50 30 10 10 0 44 0 10
2018 EC-03 0 16 26 32 21 5 0 56 17 19
2018 EC-05 10 3 43 33 10 0 0 43 13 30
2018 EC-06 7 10 23 33 23 3 0 59 17 30
2018 EC-07 0 14 45 32 9 0 0 41 14 22
2017 EC 8 19 27 22 17 6 1 42 29 102
2017 EC-05 9 24 28 21 12 6 0 35 35 33
2017 EC-06 5 32 36 9 14 5 0 24 38 22
2017 EC-07 4 8 25 38 21 4 0 61 13 24
2014 EC 8 18 27 34 11 1 1 47 26 90
2014 EC-04 0 30 40 20 10 0 0 30 30 10
2014 EC-05 20 16 28 28 8 0 0 36 36 25
2014 EC-06 5 24 28 43 0 0 0 43 29 21
2014 EC-07 0 5 25 50 20 0 0 70 5 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 11 23 34 24 6 1 1 31 35 183
2020 EC-03 8 13 29 38 8 4 0 48 22 24
2020 EC-04 0 40 40 7 7 0 7 14 43 15
2020 EC-05 24 27 27 8 11 3 0 19 53 37
2020 EC-06 12 25 31 25 6 0 0 31 37 51
2020 EC-07 5 18 41 34 2 0 0 36 23 44
2019 EC 18 21 34 18 9 0 1 27 39 140
2019 EC-03 13 33 27 20 7 0 0 27 47 15
2019 EC-04 21 21 36 14 0 0 7 15 46 14
2019 EC-05 24 21 38 7 10 0 0 17 45 29
2019 EC-06 21 14 34 17 14 0 0 31 34 29
2019 EC-07 14 14 40 29 3 0 0 31 29 35
2018 EC 21 24 31 17 6 0 0 24 45 126
2018 EC-02 30 20 40 10 0 0 0 10 50 10
2018 EC-03 22 11 33 33 0 0 0 33 33 18
2018 EC-05 20 23 27 27 3 0 0 30 43 30
2018 EC-06 23 30 27 10 10 0 0 20 53 30
2018 EC-07 14 27 41 9 9 0 0 18 41 22
2017 EC 16 34 29 13 6 0 2 19 51 102
2017 EC-05 18 27 27 15 10 0 3 26 46 33
2017 EC-06 14 51 22 9 4 0 0 14 64 22
2017 EC-07 13 33 33 16 4 0 0 21 46 24
2014 EC 20 30 32 9 8 0 1 17 50 90
2014 EC-04 10 30 40 20 0 0 0 20 40 10
2014 EC-05 28 28 20 8 12 0 4 21 58 25
2014 EC-06 19 43 29 10 0 0 0 10 62 21
2014 EC-07 10 25 50 5 10 0 0 15 35 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 20 26 31 16 6 0 1 23 46 182
2020 EC-03 8 8 42 29 13 0 0 42 17 24
2020 EC-04 13 47 13 13 13 0 0 27 60 15
2020 EC-05 28 14 25 25 8 0 0 33 42 36
2020 EC-06 25 27 37 8 2 0 0 10 53 51
2020 EC-07 20 39 27 11 2 0 0 14 59 44
2019 EC 11 22 39 17 9 1 1 27 34 139
2019 EC-03 0 0 40 40 20 0 0 60 0 15
2019 EC-04 14 36 36 7 0 7 0 8 54 14
2019 EC-05 14 21 38 10 14 0 3 25 36 29
2019 EC-06 4 29 39 18 11 0 0 29 32 28
2019 EC-07 17 31 37 9 6 0 0 14 49 35
2018 EC 10 22 38 21 6 2 0 28 33 126
2018 EC-03 0 5 42 37 5 11 0 47 6 19
2018 EC-05 20 23 33 17 7 0 0 23 43 30
2018 EC-06 7 30 43 13 7 0 0 20 37 30
2018 EC-07 9 41 36 14 0 0 0 14 50 22
2017 EC 16 18 31 21 11 2 1 32 35 101
2017 EC-05 15 15 21 34 12 3 0 47 31 33
2017 EC-06 27 9 41 14 9 0 0 22 37 22
2017 EC-07 17 29 33 13 8 0 0 21 46 24
2014 EC 3 23 44 17 10 1 1 27 27 90
2014 EC-04 0 10 50 40 0 0 0 40 10 10
2014 EC-05 4 28 44 4 20 0 0 24 32 25
2014 EC-06 0 23 43 29 0 5 0 30 25 21
2014 EC-07 10 15 55 15 5 0 0 20 25 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 16 25 26 20 9 2 3 30 43 182
2020 EC-03 8 17 33 13 17 8 4 33 29 24
2020 EC-04 27 33 0 33 7 0 0 40 60 15
2020 EC-05 22 19 30 19 11 0 0 30 41 37
2020 EC-06 12 30 30 16 8 0 4 25 44 50
2020 EC-07 23 32 18 23 2 0 2 26 56 44
2019 EC 12 28 22 23 12 1 1 36 41 139
2019 EC-03 0 27 7 47 20 0 0 67 27 15
2019 EC-04 7 43 36 0 7 0 7 8 54 14
2019 EC-05 14 28 31 17 7 3 0 25 43 29
2019 EC-06 10 17 24 31 10 3 3 44 30 29
2019 EC-07 20 37 17 14 11 0 0 26 57 35
2018 EC 12 21 34 20 7 5 1 29 35 125
2018 EC-03 5 11 37 16 21 11 0 41 18 19
2018 EC-05 13 27 37 23 0 0 0 23 40 30
2018 EC-06 17 20 33 23 3 3 0 28 38 30
2018 EC-07 19 24 38 14 0 0 5 15 45 21
2017 EC 21 27 22 15 8 5 2 24 52 102
2017 EC-05 21 18 24 15 10 12 0 28 44 33
2017 EC-06 23 32 23 9 9 5 0 19 57 22
2017 EC-07 29 29 21 13 8 0 0 21 58 24
2014 EC 18 37 21 13 7 3 1 21 57 90
2014 EC-04 10 30 20 30 0 0 10 33 44 10
2014 EC-05 16 40 28 4 12 0 0 16 56 25
2014 EC-06 5 38 24 24 0 10 0 26 47 21
2014 EC-07 30 50 10 10 0 0 0 10 80 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 9 15 23 28 20 3 1 51 25 182
2020 EC-03 8 4 13 21 42 13 0 71 14 24
2020 EC-04 13 27 33 20 7 0 0 27 40 15
2020 EC-05 14 11 16 22 30 8 0 56 26 37
2020 EC-06 6 22 26 26 18 0 2 45 29 50
2020 EC-07 9 11 32 43 5 0 0 48 20 44
2019 EC 9 19 24 27 16 2 2 45 29 139
2019 EC-03 13 20 20 33 7 0 7 43 36 15
2019 EC-04 14 14 29 21 7 7 7 33 33 14
2019 EC-05 10 21 3 34 28 0 3 64 32 29
2019 EC-06 7 14 38 28 14 0 0 41 21 29
2019 EC-07 6 31 31 17 14 0 0 31 37 35
2018 EC 8 18 29 29 10 5 2 42 28 126
2018 EC-02 0 20 20 20 30 10 0 56 22 10
2018 EC-03 0 16 21 42 5 16 0 56 19 19
2018 EC-05 17 13 30 33 7 0 0 40 30 30
2018 EC-06 7 21 24 28 14 0 7 44 30 29
2018 EC-07 9 14 50 23 5 0 0 27 23 22
2017 EC 13 19 30 25 10 3 1 36 32 102
2017 EC-05 15 24 27 21 9 3 0 31 40 33
2017 EC-06 14 14 36 23 9 5 0 33 29 22
2017 EC-07 8 8 33 33 17 0 0 50 17 24
2014 EC 7 19 28 30 10 3 3 43 27 90
2014 EC-04 0 20 20 30 20 0 10 56 22 10
2014 EC-05 8 24 36 24 8 0 0 32 32 25
2014 EC-06 5 19 24 38 5 5 5 48 26 21
2014 EC-07 5 20 30 40 5 0 0 45 25 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 12 19 39 19 8 3 2 28 32 181
2020 EC-03 4 8 29 38 13 4 4 55 14 24
2020 EC-04 13 20 40 20 7 0 0 27 33 15
2020 EC-05 19 22 38 14 8 0 0 22 41 37
2020 EC-06 10 20 39 16 12 2 2 29 31 51
2020 EC-07 14 21 45 17 0 2 0 17 37 42
2019 EC 12 25 33 23 4 1 1 28 38 139
2019 EC-03 13 20 20 33 13 0 0 47 33 15
2019 EC-04 21 29 29 14 0 0 7 15 54 14
2019 EC-05 7 38 28 17 3 7 0 22 48 29
2019 EC-06 14 18 32 29 7 0 0 36 32 28
2019 EC-07 14 23 40 23 0 0 0 23 37 35
2018 EC 11 27 36 17 7 2 0 24 39 127
2018 EC-02 20 20 20 20 20 0 0 40 40 10
2018 EC-03 11 26 32 11 11 11 0 24 41 19
2018 EC-05 13 27 37 23 0 0 0 23 40 30
2018 EC-06 10 33 37 10 10 0 0 20 43 30
2018 EC-07 14 18 50 18 0 0 0 18 32 22
2017 EC 20 25 32 16 3 3 1 19 47 102
2017 EC-05 30 18 24 18 7 3 0 26 49 33
2017 EC-06 14 32 36 13 0 5 0 14 48 22
2017 EC-07 21 17 41 17 4 0 0 21 38 24
2014 EC 14 30 30 17 4 3 1 22 46 90
2014 EC-04 0 40 30 10 0 10 10 13 50 10
2014 EC-05 24 28 16 28 4 0 0 32 52 25
2014 EC-06 19 33 29 14 0 5 0 15 55 21
2014 EC-07 5 30 50 10 5 0 0 15 35 20

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 4 14 39 33 9 1 0 42 19 181
2020 EC-03 4 17 29 25 21 4 0 48 22 24
2020 EC-04 0 20 40 33 7 0 0 40 20 15
2020 EC-05 8 11 38 38 5 0 0 43 19 37
2020 EC-06 4 22 35 25 14 0 0 39 25 51
2020 EC-07 5 7 47 37 5 0 0 42 12 43
2019 EC 7 16 36 25 15 1 0 40 24 140
2019 EC-03 7 7 47 7 33 0 0 40 13 15
2019 EC-04 14 43 21 7 7 7 0 15 62 14
2019 EC-05 17 7 28 28 21 0 0 48 24 29
2019 EC-06 0 14 31 45 10 0 0 55 14 29
2019 EC-07 6 23 37 23 11 0 0 34 29 35
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 33 29 12 6 3 13 5 75 11 181
2020 EC-03 43 17 13 0 9 9 9 74 11 23
2020 EC-04 33 27 13 13 0 13 0 69 15 15
2020 EC-05 27 35 11 8 3 14 3 74 13 37
2020 EC-06 35 25 12 8 2 14 4 74 12 51
2020 EC-07 32 36 9 2 2 9 9 83 6 44
2019 EC 27 33 10 11 5 6 7 70 18 139
2019 EC-03 20 47 7 0 13 0 13 77 15 15
2019 EC-04 36 21 7 36 0 0 0 57 36 14
2019 EC-05 31 28 10 3 10 10 7 71 17 29
2019 EC-06 34 17 10 10 3 14 10 68 18 29
2019 EC-07 21 47 9 15 3 3 3 72 19 34
2018 EC 24 27 19 9 7 9 5 60 18 128
2018 EC-02 40 40 10 0 0 0 10 89 0 10
2018 EC-03 25 25 25 5 0 20 0 63 6 20
2018 EC-05 20 27 30 10 7 7 0 50 18 30
2018 EC-06 17 20 10 13 17 13 10 48 39 30
2018 EC-07 23 41 18 9 5 0 5 67 14 22
2017 EC 22 29 18 10 10 6 5 58 22 102
2017 EC-05 34 27 21 0 15 3 0 63 15 33
2017 EC-06 22 18 18 23 5 5 9 47 32 22
2017 EC-07 25 46 13 4 4 4 4 77 9 24
2014 EC 30 32 17 6 8 3 4 67 15 90
2014 EC-04 40 20 10 0 10 20 0 75 13 10
2014 EC-05 36 36 12 8 4 0 4 75 13 25
2014 EC-06 19 33 33 0 0 5 10 61 0 21
2014 EC-07 30 30 15 5 20 0 0 60 25 20

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 61 24 8 5 1 1 0 86 7 182
2020 EC-03 63 21 4 8 4 0 0 83 13 24
2020 EC-04 53 13 0 27 0 7 0 71 29 15
2020 EC-05 51 38 8 3 0 0 0 89 3 37
2020 EC-06 60 24 14 2 0 0 0 84 2 50
2020 EC-07 73 18 5 5 0 0 0 91 5 44
2019 EC 55 26 7 8 3 1 0 82 11 140
2019 EC-03 60 7 13 7 13 0 0 67 20 15
2019 EC-04 50 36 0 14 0 0 0 86 14 14
2019 EC-05 59 21 7 7 7 0 0 79 14 29
2019 EC-06 48 24 14 10 0 3 0 75 11 29
2019 EC-07 51 40 6 3 0 0 0 91 3 35
2018 EC 47 37 4 4 9 0 0 84 13 128
2018 EC-02 80 10 0 10 0 0 0 90 10 10
2018 EC-03 50 35 5 0 10 0 0 85 10 20
2018 EC-05 30 53 3 3 10 0 0 83 13 30
2018 EC-06 37 43 3 3 13 0 0 80 17 30
2018 EC-07 64 23 5 5 5 0 0 86 9 22
2017 EC 42 32 7 12 6 1 0 75 18 101
2017 EC-05 52 24 3 9 12 0 0 76 21 33
2017 EC-06 27 50 14 9 0 0 0 77 9 22
2017 EC-07 54 33 4 4 4 0 0 87 8 24
2014 EC 49 27 10 8 6 1 0 76 14 90
2014 EC-04 40 20 10 10 10 10 0 67 22 10
2014 EC-05 56 28 4 8 4 0 0 84 12 25
2014 EC-06 43 28 19 10 0 0 0 71 10 21
2014 EC-07 50 30 5 5 10 0 0 80 15 20

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 70 24 4 2 1 0 0 94 2 180
2020 EC-03 70 17 4 4 4 0 0 87 9 23
2020 EC-04 53 33 13 0 0 0 0 87 0 15
2020 EC-05 67 28 6 0 0 0 0 94 0 36
2020 EC-06 70 28 0 2 0 0 0 98 2 50
2020 EC-07 77 18 2 2 0 0 0 95 2 44
2019 EC 64 24 6 6 1 0 0 88 6 140
2019 EC-03 60 20 7 13 0 0 0 80 13 15
2019 EC-04 57 36 0 7 0 0 0 93 7 14
2019 EC-05 69 17 10 3 0 0 0 86 3 29
2019 EC-06 59 31 3 7 0 0 0 90 7 29
2019 EC-07 60 29 6 6 0 0 0 89 6 35
2018 EC 62 29 3 5 2 0 0 91 6 128
2018 EC-02 60 30 10 0 0 0 0 90 0 10
2018 EC-03 60 30 5 5 0 0 0 90 5 20
2018 EC-05 67 27 0 0 7 0 0 93 7 30
2018 EC-06 43 37 7 13 0 0 0 80 13 30
2018 EC-07 73 23 0 5 0 0 0 95 5 22
2017 EC 43 37 10 3 8 0 0 80 11 102
2017 EC-05 46 36 6 3 9 0 0 82 12 33
2017 EC-06 36 36 23 5 0 0 0 72 5 22
2017 EC-07 46 42 4 4 4 0 0 87 8 24
2014 EC 54 37 1 2 6 0 0 91 8 90
2014 EC-04 50 50 0 0 0 0 0 100 0 10
2014 EC-05 60 32 4 0 4 0 0 92 4 25
2014 EC-06 53 47 0 0 0 0 0 100 0 21
2014 EC-07 45 30 0 10 15 0 0 75 25 20

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 64 26 6 3 1 0 0 90 4 182
2020 EC-03 67 25 0 4 4 0 0 92 8 24
2020 EC-04 53 40 7 0 0 0 0 93 0 15
2020 EC-05 64 25 11 0 0 0 0 89 0 36
2020 EC-06 67 24 6 4 0 0 0 90 4 51
2020 EC-07 70 20 5 5 0 0 0 91 5 44
2019 EC 55 36 4 3 2 0 0 91 5 140
2019 EC-03 53 33 0 7 7 0 0 87 13 15
2019 EC-04 50 36 7 7 0 0 0 86 7 14
2019 EC-05 69 24 0 0 7 0 0 93 7 29
2019 EC-06 48 45 3 3 0 0 0 93 3 29
2019 EC-07 60 34 6 0 0 0 0 94 0 35
2018 EC 49 42 3 4 1 2 0 92 5 127
2018 EC-02 80 20 0 0 0 0 0 100 0 10
2018 EC-03 35 40 15 5 0 5 0 79 5 20
2018 EC-05 40 50 3 7 0 0 0 90 7 30
2018 EC-06 47 43 0 3 3 3 0 93 7 30
2018 EC-07 62 38 0 0 0 0 0 100 0 21

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 56 23 8 4 3 4 2 84 8 183
2020 EC-03 63 21 8 4 4 0 0 83 8 24
2020 EC-04 47 33 7 7 0 0 7 86 7 15
2020 EC-05 51 22 11 5 5 5 0 77 11 37
2020 EC-06 53 20 12 8 2 4 2 77 10 51
2020 EC-07 64 25 2 0 2 5 2 95 2 44
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 61 25 6 3 2 1 2 89 5 183
2020 EC-03 54 21 4 4 8 4 4 82 14 24
2020 EC-04 47 47 7 0 0 0 0 93 0 15
2020 EC-05 68 22 8 3 0 0 0 89 3 37
2020 EC-06 61 20 8 6 2 2 2 84 8 51
2020 EC-07 66 27 5 2 0 0 0 93 2 44
2019 EC 59 28 7 3 1 1 1 89 4 140
2019 EC-03 47 33 20 0 0 0 0 80 0 15
2019 EC-04 43 43 14 0 0 0 0 86 0 14
2019 EC-05 66 24 3 3 3 0 0 90 7 29
2019 EC-06 55 31 10 3 0 0 0 86 3 29
2019 EC-07 74 17 0 0 0 6 3 100 0 35

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 35 7 7 3 1 0 84 10 183
2020 EC-03 50 33 8 4 4 0 0 83 8 24
2020 EC-04 47 40 0 13 0 0 0 87 13 15
2020 EC-05 38 43 3 11 5 0 0 81 16 37
2020 EC-06 59 22 6 8 4 2 0 82 12 51
2020 EC-07 48 36 11 5 0 0 0 84 5 44
2019 EC 41 37 10 8 3 1 1 79 11 140
2019 EC-03 40 27 20 13 0 0 0 67 13 15
2019 EC-04 29 50 14 7 0 0 0 79 7 14
2019 EC-05 45 34 10 7 3 0 0 79 10 29
2019 EC-06 38 38 0 14 7 0 3 79 21 29
2019 EC-07 49 31 14 3 0 3 0 82 3 35
2018 EC 38 38 11 7 6 0 0 76 13 128
2018 EC-02 60 40 0 0 0 0 0 100 0 10
2018 EC-03 30 40 20 5 5 0 0 70 10 20
2018 EC-05 33 37 13 3 13 0 0 70 17 30
2018 EC-06 33 37 7 17 7 0 0 70 23 30
2018 EC-07 32 45 14 5 5 0 0 77 9 22
2017 EC 37 42 10 6 4 2 0 80 10 102
2017 EC-05 30 51 6 6 3 4 0 84 9 33
2017 EC-06 36 37 18 5 0 5 0 76 5 22
2017 EC-07 41 33 8 4 13 0 0 75 17 24
2014 EC 44 36 9 4 7 0 0 80 11 90
2014 EC-04 30 50 10 0 10 0 0 80 10 10
2014 EC-05 44 20 20 12 4 0 0 64 16 25
2014 EC-06 43 43 5 5 5 0 0 86 10 21
2014 EC-07 40 45 5 0 10 0 0 85 10 20

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 58 18 12 5 4 3 1 78 9 182
2020 EC-03 67 13 4 8 4 4 0 83 13 24
2020 EC-04 47 27 13 7 7 0 0 73 13 15
2020 EC-05 59 19 11 0 5 5 0 83 6 37
2020 EC-06 62 10 16 4 4 4 0 75 8 50
2020 EC-07 59 20 11 5 2 0 2 81 7 44

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 55 25 7 10 3 1 0 80 13 183
2020 EC-03 67 17 4 8 4 0 0 83 13 24
2020 EC-04 40 33 7 13 7 0 0 73 20 15
2020 EC-05 54 27 3 16 0 0 0 81 16 37
2020 EC-06 57 24 10 4 4 2 0 82 8 51
2020 EC-07 57 25 11 7 0 0 0 82 7 44
2019 EC 44 36 9 7 3 1 1 80 10 140
2019 EC-03 60 20 7 13 0 0 0 80 13 15
2019 EC-04 29 50 7 14 0 0 0 79 14 14
2019 EC-05 41 48 7 3 0 0 0 90 3 29
2019 EC-06 52 31 7 0 7 0 3 86 7 29
2019 EC-07 40 37 11 6 3 3 0 79 9 35
2018 EC 47 36 5 2 8 1 1 85 10 127
2018 EC-03 35 35 10 5 5 5 5 78 11 20
2018 EC-05 37 43 10 3 7 0 0 80 10 30
2018 EC-06 50 30 0 3 17 0 0 80 20 30
2018 EC-07 55 41 0 0 5 0 0 95 5 22
2017 EC 42 40 10 6 2 1 0 82 8 102
2017 EC-05 52 30 6 9 3 0 0 82 12 33
2017 EC-06 45 32 14 5 0 5 0 81 5 22
2017 EC-07 29 50 8 8 4 0 0 79 13 24
2014 EC 49 32 11 4 3 0 0 81 8 90
2014 EC-04 40 30 20 0 10 0 0 70 10 10
2014 EC-05 64 20 8 4 4 0 0 84 8 25
2014 EC-06 43 29 19 5 5 0 0 71 10 21
2014 EC-07 40 50 5 5 0 0 0 90 5 20

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 45 55 183
2020 EC-03 33 67 24
2020 EC-04 40 60 15
2020 EC-05 46 54 37
2020 EC-06 51 49 51
2020 EC-07 41 59 44

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 62 15 6 2 2 7 7 89 4 183
2020 EC-03 46 4 4 8 8 4 25 71 24 24
2020 EC-04 60 20 7 0 0 13 0 92 0 15
2020 EC-05 65 11 8 0 0 14 3 90 0 37
2020 EC-06 69 22 4 0 2 0 4 94 2 51
2020 EC-07 61 20 7 0 0 5 7 92 0 44

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 62 20 8 9 1 0 1 82 10 183
2020 EC-03 67 13 8 8 4 0 0 79 13 24
2020 EC-04 53 20 13 13 0 0 0 73 13 15
2020 EC-05 65 16 8 11 0 0 0 81 11 37
2020 EC-06 61 18 8 10 2 0 2 80 12 51
2020 EC-07 64 27 5 5 0 0 0 91 5 44
2019 EC 51 24 14 9 2 1 0 76 11 140
2019 EC-03 53 27 20 0 0 0 0 80 0 15
2019 EC-04 36 29 21 14 0 0 0 64 14 14
2019 EC-05 55 24 7 14 0 0 0 79 14 29
2019 EC-06 45 28 10 10 7 0 0 72 17 29
2019 EC-07 57 20 14 6 0 3 0 79 6 35
2018 EC 44 32 9 7 8 0 0 76 15 128
2018 EC-02 70 30 0 0 0 0 0 100 0 10
2018 EC-03 35 35 15 10 5 0 0 70 15 20
2018 EC-05 33 33 13 10 10 0 0 67 20 30
2018 EC-06 40 27 7 10 17 0 0 67 27 30
2018 EC-07 45 41 9 0 5 0 0 86 5 22
2017 EC 47 34 7 8 5 0 0 81 13 102
2017 EC-05 52 21 9 12 6 0 0 73 18 33
2017 EC-06 49 23 14 9 5 0 0 73 14 22
2017 EC-07 46 42 0 4 8 0 0 87 13 24
2014 EC 49 31 9 7 4 0 0 80 11 90
2014 EC-04 40 30 20 0 10 0 0 70 10 10
2014 EC-05 52 24 12 8 4 0 0 76 12 25
2014 EC-06 43 33 14 5 5 0 0 76 10 21
2014 EC-07 45 45 0 5 5 0 0 90 10 20
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 38 26 10 5 3 18 0 78 9 183
2020 EC-03 54 17 4 4 4 17 0 85 10 24
2020 EC-04 27 20 7 7 13 27 0 64 27 15
2020 EC-05 46 24 5 5 3 16 0 84 10 37
2020 EC-06 33 24 18 4 2 20 0 71 7 51
2020 EC-07 27 43 11 2 0 16 0 84 3 44
2019 EC 31 32 16 7 2 11 1 71 10 140
2019 EC-03 40 47 0 0 7 7 0 93 7 15
2019 EC-04 29 29 21 7 0 14 0 67 8 14
2019 EC-05 31 31 14 7 3 14 0 72 12 29
2019 EC-06 31 31 21 7 3 7 0 67 11 29
2019 EC-07 23 31 20 11 0 11 3 63 13 35
2018 EC 36 37 11 5 1 10 0 82 6 127
2018 EC-02 70 20 0 0 0 10 0 100 0 10
2018 EC-03 58 32 5 5 0 0 0 89 5 19
2018 EC-05 27 40 13 7 0 13 0 77 8 30
2018 EC-06 20 47 13 3 3 13 0 77 8 30
2018 EC-07 32 36 23 5 0 5 0 71 5 22
2017 EC 24 45 12 7 7 6 0 73 14 102
2017 EC-05 30 39 12 3 6 9 0 77 10 33
2017 EC-06 18 37 23 0 14 9 0 60 15 22
2017 EC-07 29 54 4 8 4 0 0 83 13 24
2014 EC 23 44 18 7 1 7 0 73 8 90
2014 EC-04 30 30 20 0 10 10 0 67 11 10
2014 EC-05 32 40 20 4 0 4 0 75 4 25
2014 EC-06 10 47 19 10 0 14 0 66 11 21
2014 EC-07 15 55 10 15 0 5 0 74 15 20

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 36 14 8 5 5 0 72 14 183
2020 EC-03 50 21 13 4 4 8 0 77 9 24
2020 EC-04 20 47 7 7 13 7 0 71 21 15
2020 EC-05 38 32 11 5 8 5 0 74 14 37
2020 EC-06 29 41 14 8 6 2 0 72 14 51
2020 EC-07 18 45 20 9 2 5 0 67 12 44
2019 EC 31 38 16 9 4 2 0 70 13 140
2019 EC-03 47 33 7 7 7 0 0 80 13 15
2019 EC-04 29 43 14 14 0 0 0 71 14 14
2019 EC-05 28 38 21 7 7 0 0 66 14 29
2019 EC-06 34 34 21 7 3 0 0 69 10 29
2019 EC-07 26 37 17 11 3 6 0 67 15 35
2018 EC 28 39 20 9 2 2 0 69 10 127
2018 EC-02 60 10 20 0 0 10 0 78 0 10
2018 EC-03 42 32 16 0 5 5 0 78 6 19
2018 EC-05 17 47 20 13 0 3 0 66 14 30
2018 EC-06 27 43 13 13 3 0 0 70 17 30
2018 EC-07 23 41 32 5 0 0 0 64 5 22
2017 EC 22 43 11 11 12 2 0 66 23 102
2017 EC-05 34 36 6 12 9 3 0 72 22 33
2017 EC-06 14 46 14 9 14 5 0 62 24 22
2017 EC-07 25 41 17 8 8 0 0 67 17 24
2014 EC 17 41 27 9 4 1 1 59 14 90
2014 EC-04 20 30 40 0 10 0 0 50 10 10
2014 EC-05 20 36 20 16 4 4 0 58 21 25
2014 EC-06 10 33 33 14 10 0 0 43 24 21
2014 EC-07 10 60 25 5 0 0 0 70 5 20

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 28 31 11 11 7 11 0 67 20 183
2020 EC-03 33 29 8 0 13 17 0 75 15 24
2020 EC-04 33 27 7 20 0 13 0 69 23 15
2020 EC-05 38 22 14 11 8 8 0 65 21 37
2020 EC-06 24 33 10 14 8 12 0 64 24 51
2020 EC-07 18 39 16 14 2 11 0 64 18 44
2019 EC 25 32 21 10 6 6 0 61 17 139
2019 EC-03 40 27 13 7 7 7 0 71 14 15
2019 EC-04 14 36 29 14 0 7 0 54 15 14
2019 EC-05 21 31 24 3 10 10 0 58 15 29
2019 EC-06 21 43 21 14 0 0 0 64 14 28
2019 EC-07 29 26 20 17 6 3 0 56 24 35
2018 EC 18 41 22 9 3 6 0 63 13 127
2018 EC-02 50 10 20 10 0 10 0 67 11 10
2018 EC-03 32 42 11 0 5 11 0 82 6 19
2018 EC-05 17 37 20 13 0 13 0 62 15 30
2018 EC-06 7 50 23 17 3 0 0 57 20 30
2018 EC-07 9 45 32 5 5 5 0 57 10 22
2017 EC 14 42 19 10 11 5 0 58 21 102
2017 EC-05 24 36 18 3 9 10 0 67 13 33
2017 EC-06 14 23 27 18 14 5 0 38 33 22
2017 EC-07 8 54 17 8 13 0 0 62 21 24
2014 EC 9 34 33 16 2 4 1 46 19 90
2014 EC-04 20 30 20 20 0 10 0 56 22 10
2014 EC-05 4 44 24 24 4 0 0 48 28 25
2014 EC-06 5 19 43 19 5 10 0 26 26 21
2014 EC-07 5 45 40 5 0 5 0 52 5 20

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 23 35 15 16 6 5 0 61 24 183
2020 EC-03 33 29 13 8 8 8 0 68 18 24
2020 EC-04 13 47 0 40 0 0 0 60 40 15
2020 EC-05 24 35 16 14 8 3 0 61 22 37
2020 EC-06 18 31 20 18 6 8 0 53 26 51
2020 EC-07 20 43 16 14 5 2 0 65 19 44
2019 EC 19 41 13 20 6 2 0 61 26 138
2019 EC-03 27 40 7 13 7 7 0 71 21 15
2019 EC-04 0 57 14 29 0 0 0 57 29 14
2019 EC-05 26 41 4 19 11 0 0 67 30 27
2019 EC-06 21 31 17 28 0 3 0 54 29 29
2019 EC-07 14 43 20 17 6 0 0 57 23 35
2018 EC 20 42 14 17 6 2 0 63 23 127
2018 EC-02 30 40 10 10 0 10 0 78 11 10
2018 EC-03 21 53 5 16 5 0 0 74 21 19
2018 EC-05 20 33 23 23 0 0 0 53 23 30
2018 EC-06 17 40 13 27 3 0 0 57 30 30
2018 EC-07 18 55 9 5 5 9 0 80 10 22
2017 EC 15 43 15 11 15 1 0 59 26 102
2017 EC-05 21 33 9 12 21 4 0 56 34 33
2017 EC-06 18 37 23 14 9 0 0 55 23 22
2017 EC-07 13 50 17 13 8 0 0 62 21 24
2014 EC 13 39 21 16 8 3 0 54 24 90
2014 EC-04 10 10 40 40 0 0 0 20 40 10
2014 EC-05 0 52 16 20 12 0 0 52 32 25
2014 EC-06 10 33 19 10 14 14 0 50 28 21
2014 EC-07 15 55 20 5 5 0 0 70 10 20

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 65 19 13 0 0 2 1 87 0 182
2020 EC-03 63 25 8 0 0 0 4 91 0 24
2020 EC-04 60 20 13 0 0 7 0 86 0 15
2020 EC-05 73 11 14 0 0 3 0 86 0 37
2020 EC-06 64 18 16 0 0 2 0 84 0 50
2020 EC-07 64 25 11 0 0 0 0 89 0 44
2019 EC 69 24 5 1 0 1 0 94 1 139
2019 EC-03 80 13 7 0 0 0 0 93 0 15
2019 EC-04 64 36 0 0 0 0 0 100 0 14
2019 EC-05 76 14 10 0 0 0 0 90 0 29
2019 EC-06 62 34 0 0 0 3 0 100 0 29
2019 EC-07 71 17 9 3 0 0 0 89 3 35
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 31 41 15 8 3 2 0 73 11 182
2020 EC-03 46 21 25 4 4 0 0 67 8 24
2020 EC-04 36 50 14 0 0 0 0 86 0 14
2020 EC-05 27 30 8 24 5 5 0 60 31 37
2020 EC-06 24 51 14 8 2 2 0 76 10 51
2020 EC-07 32 41 23 2 2 0 0 73 5 44
2019 EC 25 52 12 7 2 1 0 78 9 139
2019 EC-03 33 40 20 0 7 0 0 73 7 15
2019 EC-04 23 54 15 0 8 0 0 77 8 13
2019 EC-05 24 59 10 7 0 0 0 83 7 29
2019 EC-06 24 41 17 14 0 3 0 68 14 29
2019 EC-07 29 49 11 9 3 0 0 77 11 35
2018 EC 20 58 15 6 0 1 0 79 6 127
2018 EC-02 50 50 0 0 0 0 0 100 0 10
2018 EC-03 10 60 20 5 0 5 0 74 5 20
2018 EC-05 17 60 13 10 0 0 0 77 10 30
2018 EC-06 17 53 27 3 0 0 0 70 3 30
2018 EC-07 18 68 9 5 0 0 0 86 5 22
2017 EC 25 41 14 12 7 2 0 67 19 101
2017 EC-05 26 47 6 9 12 0 0 72 22 32
2017 EC-06 27 32 23 9 4 5 0 62 14 22
2017 EC-07 17 58 8 13 4 0 0 75 17 24
2014 EC 19 43 20 11 6 1 0 63 17 90
2014 EC-04 20 30 30 10 0 10 0 56 11 10
2014 EC-05 16 44 16 16 8 0 0 60 24 25
2014 EC-06 14 43 19 14 10 0 0 57 24 21
2014 EC-07 15 55 20 5 5 0 0 70 10 20

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 19 38 14 14 7 9 1 63 22 183
2020 EC-03 25 29 17 8 4 17 0 65 15 24
2020 EC-04 27 40 13 13 0 7 0 71 14 15
2020 EC-05 19 35 5 22 14 5 0 57 37 37
2020 EC-06 20 37 16 10 8 8 2 63 20 51
2020 EC-07 14 41 20 16 2 7 0 59 20 44
2019 EC 13 41 19 17 7 3 1 56 24 137
2019 EC-03 13 47 13 13 7 0 7 64 21 15
2019 EC-04 7 57 7 14 7 7 0 69 23 14
2019 EC-05 21 34 14 21 10 0 0 55 31 29
2019 EC-06 3 38 31 21 0 7 0 44 22 29
2019 EC-07 13 38 25 16 6 3 0 52 23 32

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 40 35 10 8 1 5 1 79 10 183
2020 EC-03 25 33 13 13 4 13 0 67 19 24
2020 EC-04 33 47 7 7 7 0 0 80 13 15
2020 EC-05 38 38 16 8 0 0 0 76 8 37
2020 EC-06 41 27 14 10 0 6 2 74 11 51
2020 EC-07 50 39 5 2 0 5 0 93 2 44
2019 EC 46 34 9 4 4 1 2 82 8 140
2019 EC-03 53 27 13 7 0 0 0 80 7 15
2019 EC-04 21 21 29 14 14 0 0 43 29 14
2019 EC-05 52 34 3 3 3 3 0 89 7 29
2019 EC-06 45 38 7 3 3 3 0 86 7 29
2019 EC-07 54 31 9 3 0 0 3 88 3 35
2018 EC 47 34 9 4 4 2 0 83 8 128
2018 EC-02 30 30 30 0 10 0 0 60 10 10
2018 EC-03 25 40 10 10 5 10 0 72 17 20
2018 EC-05 50 27 13 7 0 3 0 79 7 30
2018 EC-06 37 43 7 3 10 0 0 80 13 30
2018 EC-07 77 23 0 0 0 0 0 100 0 22
2017 EC 41 36 10 6 3 4 0 81 9 101
2017 EC-05 33 36 12 13 0 6 0 74 13 33
2017 EC-06 41 27 18 0 5 9 0 75 5 22
2017 EC-07 63 37 0 0 0 0 0 100 0 24
2014 EC 44 44 6 2 3 0 0 89 6 90
2014 EC-04 60 30 0 0 10 0 0 90 10 10
2014 EC-05 48 40 4 4 4 0 0 88 8 25
2014 EC-06 24 67 10 0 0 0 0 90 0 21
2014 EC-07 55 35 5 0 5 0 0 90 5 20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 38 14 5 2 2 0 79 7 183
2020 EC-03 50 29 8 4 4 4 0 83 9 24
2020 EC-04 27 47 13 13 0 0 0 73 13 15
2020 EC-05 43 27 24 5 0 0 0 70 5 37
2020 EC-06 29 43 12 8 4 4 0 76 12 51
2020 EC-07 43 41 11 2 0 2 0 86 2 44
2019 EC 44 35 15 3 1 2 0 81 4 139
2019 EC-03 47 27 20 7 0 0 0 73 7 15
2019 EC-04 21 29 43 0 0 7 0 54 0 14
2019 EC-05 52 28 14 3 3 0 0 79 7 29
2019 EC-06 38 48 10 3 0 0 0 86 3 29
2019 EC-07 44 38 9 3 0 6 0 88 3 34
2018 EC 45 38 12 3 2 1 0 83 5 128
2018 EC-02 60 40 0 0 0 0 0 100 0 10
2018 EC-03 30 35 25 10 0 0 0 65 10 20
2018 EC-05 43 33 17 7 0 0 0 77 7 30
2018 EC-06 33 40 17 0 7 3 0 76 7 30
2018 EC-07 64 36 0 0 0 0 0 100 0 22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 18 18 16 14 11 20 3 47 32 182
2020 EC-03 17 17 4 13 8 33 8 57 36 24
2020 EC-04 13 13 7 33 13 20 0 33 58 15
2020 EC-05 24 11 14 22 14 14 3 42 42 37
2020 EC-06 12 20 26 6 14 18 4 41 26 50
2020 EC-07 18 23 16 9 9 23 2 55 24 44
2019 EC 18 23 21 14 7 15 2 49 26 140
2019 EC-03 27 13 13 20 7 20 0 50 33 15
2019 EC-04 14 21 29 29 7 0 0 36 36 14
2019 EC-05 24 34 17 3 7 10 3 68 12 29
2019 EC-06 17 21 14 17 10 17 3 48 35 29
2019 EC-07 9 14 37 6 9 23 3 31 19 35
2018 EC 18 18 20 15 6 20 2 46 27 128
2018 EC-02 30 20 30 0 0 20 0 63 0 10
2018 EC-03 25 5 20 25 5 20 0 38 38 20
2018 EC-05 13 30 33 7 7 10 0 48 15 30
2018 EC-06 20 10 13 17 13 23 3 41 41 30
2018 EC-07 9 23 18 18 5 27 0 44 31 22
2017 EC 10 20 21 19 13 14 4 37 38 102
2017 EC-05 16 21 21 9 12 18 3 47 27 33
2017 EC-06 0 23 36 23 0 14 4 28 28 22
2017 EC-07 12 17 17 17 21 17 0 35 45 24
2014 EC 9 14 26 27 12 12 0 27 44 90
2014 EC-04 0 10 30 10 40 10 0 11 56 10
2014 EC-05 12 8 20 40 12 8 0 22 56 25
2014 EC-06 5 10 29 23 10 24 0 19 43 21
2014 EC-07 10 15 30 30 10 5 0 26 42 20

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 24 35 15 13 7 5 0 63 21 182
2020 EC-03 25 25 8 8 17 17 0 60 30 24
2020 EC-04 14 36 29 7 7 7 0 54 15 14
2020 EC-05 30 30 14 14 11 3 0 61 25 37
2020 EC-06 24 35 16 18 6 2 0 60 24 51
2020 EC-07 25 43 18 11 0 2 0 70 12 44
2019 EC 22 36 14 17 9 4 0 60 26 139
2019 EC-03 40 13 13 20 7 7 0 57 29 15
2019 EC-04 14 50 7 21 7 0 0 64 29 14
2019 EC-05 14 38 7 21 14 7 0 56 37 29
2019 EC-06 17 34 24 10 10 3 0 54 21 29
2019 EC-07 15 50 12 18 3 3 0 67 21 34
2018 EC 17 39 22 12 5 5 0 59 18 128
2018 EC-02 40 30 10 0 0 20 0 88 0 10
2018 EC-03 20 55 5 5 10 5 0 79 16 20
2018 EC-05 10 33 23 13 13 7 0 46 29 30
2018 EC-06 10 43 27 13 3 3 0 55 17 30
2018 EC-07 23 32 27 18 0 0 0 55 18 22
2017 EC 20 37 15 16 7 4 0 60 24 102
2017 EC-05 27 39 12 12 6 4 0 69 19 33
2017 EC-06 13 28 23 27 5 4 0 43 33 22
2017 EC-07 21 37 17 21 0 4 0 61 22 24
2014 EC 18 35 24 19 5 0 0 53 24 89
2014 EC-04 20 30 10 30 10 0 0 50 40 10
2014 EC-05 12 36 24 24 4 0 0 48 28 25
2014 EC-06 10 38 24 29 0 0 0 47 29 21
2014 EC-07 20 40 25 10 5 0 0 60 15 20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 25 31 10 16 13 5 1 59 30 183
2020 EC-03 25 21 21 8 21 4 0 48 30 24
2020 EC-04 20 33 7 20 20 0 0 53 40 15
2020 EC-05 16 30 11 22 16 3 3 49 40 37
2020 EC-06 27 29 10 14 10 8 2 63 26 51
2020 EC-07 32 34 7 14 7 7 0 71 22 44
2019 EC 21 34 13 13 16 3 1 57 30 140
2019 EC-03 20 40 0 13 27 0 0 60 40 15
2019 EC-04 14 29 21 7 29 0 0 43 36 14
2019 EC-05 14 28 7 14 28 7 3 46 46 29
2019 EC-06 28 28 17 10 10 7 0 59 22 29
2019 EC-07 23 40 20 14 3 0 0 63 17 35
2018 EC 20 29 16 22 9 2 2 51 33 127
2018 EC-03 35 25 10 15 15 0 0 60 30 20
2018 EC-05 7 27 17 30 17 0 3 34 48 30
2018 EC-06 13 27 17 30 10 0 3 41 41 30
2018 EC-07 23 32 18 18 0 9 0 60 20 22
2017 EC 16 31 18 17 15 3 0 48 33 102
2017 EC-05 18 24 15 24 15 4 0 44 41 33
2017 EC-06 4 36 32 18 9 0 0 41 27 22
2017 EC-07 21 33 25 17 0 4 0 56 17 24
2014 EC 11 21 19 32 13 2 1 33 47 90
2014 EC-04 20 0 0 60 20 0 0 20 80 10
2014 EC-05 4 12 32 28 24 0 0 16 52 25
2014 EC-06 14 29 5 38 5 5 5 48 47 21
2014 EC-07 5 45 20 25 5 0 0 50 30 20

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 38 26 16 12 4 1 4 67 17 183
2020 EC-03 50 21 8 4 4 0 13 81 10 24
2020 EC-04 40 40 20 0 0 0 0 80 0 15
2020 EC-05 51 22 8 16 3 0 0 73 19 37
2020 EC-06 35 25 20 12 4 2 2 63 16 51
2020 EC-07 20 32 20 18 7 0 2 53 26 44
2019 EC 53 22 14 6 4 0 1 76 10 140
2019 EC-03 67 13 13 0 7 0 0 80 7 15
2019 EC-04 64 29 0 0 7 0 0 93 7 14
2019 EC-05 59 17 17 0 7 0 0 76 7 29
2019 EC-06 38 34 17 10 0 0 0 72 10 29
2019 EC-07 46 23 20 9 3 0 0 69 11 35

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 44 27 15 4 3 3 4 76 8 181
2020 EC-03 26 39 17 0 4 4 9 75 5 23
2020 EC-04 40 20 33 0 7 0 0 60 7 15
2020 EC-05 51 24 5 11 3 5 0 80 14 37
2020 EC-06 47 24 16 4 4 2 4 75 8 51
2020 EC-07 42 35 14 2 2 0 5 80 5 43
2019 EC 54 26 13 4 3 0 0 80 7 140
2019 EC-03 53 33 7 0 7 0 0 87 7 15
2019 EC-04 50 43 7 0 0 0 0 93 0 14
2019 EC-05 52 28 3 10 7 0 0 79 17 29
2019 EC-06 55 24 10 10 0 0 0 79 10 29
2019 EC-07 63 20 14 0 3 0 0 83 3 35

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 71 9 4 3 2 6 5 90 6 181
2020 EC-03 71 4 0 4 4 4 13 90 10 24
2020 EC-04 60 0 0 13 7 20 0 75 25 15
2020 EC-05 75 8 3 6 3 6 0 88 9 36
2020 EC-06 68 12 8 0 2 6 4 89 2 50
2020 EC-07 82 9 2 0 0 2 5 98 0 44
2019 EC 74 9 5 2 2 4 3 90 5 140
2019 EC-03 80 7 7 0 0 7 0 93 0 15
2019 EC-04 79 7 0 0 14 0 0 86 14 14
2019 EC-05 72 10 7 7 0 3 0 86 7 29
2019 EC-06 79 3 7 3 3 0 3 86 7 29
2019 EC-07 77 6 3 0 0 9 6 97 0 35

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 71 13 4 1 2 1 7 92 4 182
2020 EC-03 67 13 0 0 4 0 17 95 5 24
2020 EC-04 73 7 0 7 13 0 0 80 20 15
2020 EC-05 76 16 8 0 0 0 0 92 0 37
2020 EC-06 68 16 6 0 0 2 8 93 0 50
2020 EC-07 80 9 5 0 0 0 7 95 0 44
2019 EC 82 6 3 0 2 0 7 95 2 138
2019 EC-03 86 0 0 0 0 0 14 100 0 14
2019 EC-04 57 21 7 0 14 0 0 79 14 14
2019 EC-05 89 0 4 0 4 0 4 93 4 28
2019 EC-06 79 10 3 0 0 0 7 96 0 29
2019 EC-07 91 0 0 0 0 0 9 100 0 35

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 25 46 17 7 2 4 0 74 9 183
2020 EC-03 21 50 8 8 4 8 0 77 14 24
2020 EC-04 13 60 13 13 0 0 0 73 13 15
2020 EC-05 27 43 19 11 0 0 0 70 11 37
2020 EC-06 31 41 16 6 4 2 0 74 10 51
2020 EC-07 20 52 18 2 0 7 0 78 2 44
2019 EC 23 42 17 10 4 4 0 68 14 138
2019 EC-03 33 33 0 13 7 13 0 77 23 15
2019 EC-04 21 50 7 7 7 7 0 77 15 14
2019 EC-05 28 34 24 10 3 0 0 62 14 29
2019 EC-06 18 46 18 14 4 0 0 64 18 28
2019 EC-07 26 41 21 9 0 3 0 70 9 34
2018 EC 27 44 16 9 2 3 0 73 10 128
2018 EC-02 40 40 10 0 0 10 0 89 0 10
2018 EC-03 25 30 20 10 5 10 0 61 17 20
2018 EC-05 27 40 13 17 0 3 0 69 17 30
2018 EC-06 23 43 20 10 3 0 0 67 13 30
2018 EC-07 32 55 9 5 0 0 0 86 5 22
2017 EC 24 40 19 10 4 3 0 66 14 102
2017 EC-05 27 40 21 9 3 0 0 67 12 33
2017 EC-06 14 41 18 18 5 4 0 57 24 22
2017 EC-07 29 42 21 0 4 4 0 74 4 24

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 39 10 10 1 2 0 79 11 181
2020 EC-03 46 29 13 4 4 4 0 78 9 24
2020 EC-04 21 21 29 29 0 0 0 43 29 14
2020 EC-05 46 38 5 11 0 0 0 84 11 37
2020 EC-06 32 40 10 14 0 4 0 75 15 50
2020 EC-07 41 45 7 5 0 2 0 88 5 44
2019 EC 40 45 9 2 3 0 0 86 5 139
2019 EC-03 43 50 0 7 0 0 0 93 7 14
2019 EC-04 43 36 14 7 0 0 0 79 7 14
2019 EC-05 31 48 14 0 7 0 0 79 7 29
2019 EC-06 38 48 10 0 3 0 0 86 3 29
2019 EC-07 49 34 11 3 3 0 0 83 6 35
2018 EC 46 33 9 7 3 2 0 81 10 127
2018 EC-02 60 40 0 0 0 0 0 100 0 10
2018 EC-03 40 35 10 5 5 5 0 79 11 20
2018 EC-05 37 33 13 7 7 3 0 72 14 30
2018 EC-06 45 31 7 17 0 0 0 76 17 29
2018 EC-07 45 36 9 5 5 0 0 82 9 22
2017 EC 32 46 16 3 2 1 0 78 5 102
2017 EC-05 34 45 9 3 6 3 0 81 9 33
2017 EC-06 27 51 23 0 0 0 0 77 0 22
2017 EC-07 33 50 17 0 0 0 0 83 0 24
2014 EC 28 45 13 7 2 4 0 77 9 90
2014 EC-04 20 40 20 0 10 10 0 67 11 10
2014 EC-05 32 40 8 12 4 4 0 75 17 25
2014 EC-06 14 52 19 5 0 10 0 74 5 21
2014 EC-07 20 55 20 5 0 0 0 75 5 20

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 33 8 9 2 5 0 80 11 183
2020 EC-03 46 25 13 4 4 8 0 77 9 24
2020 EC-04 27 40 7 27 0 0 0 67 27 15
2020 EC-05 41 35 8 14 0 3 0 78 14 37
2020 EC-06 37 33 10 12 4 4 0 73 16 51
2020 EC-07 50 39 2 2 0 7 0 95 2 44
2019 EC 52 34 7 3 1 3 0 89 5 137
2019 EC-03 40 33 20 0 0 7 0 79 0 15
2019 EC-04 36 50 7 7 0 0 0 86 7 14
2019 EC-05 42 35 8 8 4 4 0 80 12 26
2019 EC-06 66 28 3 0 0 3 0 96 0 29
2019 EC-07 54 34 3 3 3 3 0 91 6 35
2018 EC 46 32 10 7 2 2 0 80 10 127
2018 EC-02 70 20 0 10 0 0 0 90 10 10
2018 EC-03 40 25 10 10 5 10 0 72 17 20
2018 EC-05 33 37 17 10 3 0 0 70 13 30
2018 EC-06 41 38 14 3 0 3 0 82 4 29
2018 EC-07 50 32 9 5 5 0 0 82 9 22
2017 EC 41 34 13 5 2 5 0 79 7 101
2017 EC-05 35 25 12 9 6 12 0 68 18 32
2017 EC-06 41 28 27 4 0 0 0 68 4 22
2017 EC-07 46 46 4 0 0 4 0 96 0 24
2014 EC 35 39 13 4 0 8 0 81 5 90
2014 EC-04 10 40 20 0 0 30 0 71 0 10
2014 EC-05 56 20 4 12 0 8 0 83 13 25
2014 EC-06 24 52 14 5 0 5 0 80 5 21
2014 EC-07 25 50 20 0 0 5 0 79 0 20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 46 34 7 7 3 4 0 83 10 180
2020 EC-03 54 17 8 13 4 4 0 74 17 24
2020 EC-04 21 50 14 14 0 0 0 71 14 14
2020 EC-05 41 41 3 5 5 5 0 86 11 37
2020 EC-06 38 38 8 6 4 6 0 81 11 50
2020 EC-07 57 30 7 5 0 2 0 88 5 44

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 46 28 5 8 3 7 3 83 12 182
2020 EC-03 54 21 0 13 4 8 0 82 18 24
2020 EC-04 27 27 7 13 0 13 13 73 18 15
2020 EC-05 43 27 5 8 5 11 0 79 15 37
2020 EC-06 45 29 6 8 4 6 2 81 13 51
2020 EC-07 56 33 2 2 0 2 5 95 3 43

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 58 29 6 7 1 0 0 86 8 182
2020 EC-03 67 13 8 8 4 0 0 79 13 24
2020 EC-04 60 27 7 7 0 0 0 87 7 15
2020 EC-05 59 22 3 16 0 0 0 81 16 37
2020 EC-06 59 29 8 2 2 0 0 88 4 51
2020 EC-07 53 37 5 5 0 0 0 91 5 43
2019 EC 61 28 7 3 1 1 0 89 4 137
2019 EC-03 80 13 0 0 7 0 0 93 7 15
2019 EC-04 50 29 21 0 0 0 0 79 0 14
2019 EC-05 48 31 10 7 0 3 0 82 7 29
2019 EC-06 62 31 8 0 0 0 0 92 0 26
2019 EC-07 66 26 3 6 0 0 0 91 6 35
2018 EC 61 33 5 0 1 0 0 94 1 127
2018 EC-02 80 20 0 0 0 0 0 100 0 10
2018 EC-03 65 25 5 0 5 0 0 90 5 20
2018 EC-05 43 47 10 0 0 0 0 90 0 30
2018 EC-06 53 43 3 0 0 0 0 97 0 30
2018 EC-07 73 23 5 0 0 0 0 95 0 22
2017 EC 44 42 8 6 1 0 0 85 7 102
2017 EC-05 40 45 6 6 3 0 0 85 9 33
2017 EC-06 36 55 9 0 0 0 0 91 0 22
2017 EC-07 58 33 4 4 0 0 0 92 4 24
2014 EC 41 48 10 0 0 0 1 90 0 90
2014 EC-04 50 30 10 0 0 0 10 89 0 10
2014 EC-05 52 28 20 0 0 0 0 80 0 25
2014 EC-06 29 62 10 0 0 0 0 90 0 21
2014 EC-07 30 65 5 0 0 0 0 95 0 20

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 54 27 10 8 2 0 0 80 9 181
2020 EC-03 67 13 8 8 4 0 0 79 13 24
2020 EC-04 53 33 7 7 0 0 0 87 7 15
2020 EC-05 50 22 14 11 3 0 0 72 14 36
2020 EC-06 53 25 10 10 2 0 0 78 12 51
2020 EC-07 47 37 12 5 0 0 0 84 5 43
2019 EC 53 32 12 1 1 0 0 85 3 139
2019 EC-03 60 33 0 0 7 0 0 93 7 15
2019 EC-04 43 43 14 0 0 0 0 86 0 14
2019 EC-05 41 38 10 7 3 0 0 79 10 29
2019 EC-06 62 21 17 0 0 0 0 83 0 29
2019 EC-07 53 26 21 0 0 0 0 79 0 34
2018 EC 53 34 9 4 1 0 0 87 5 128
2018 EC-02 80 20 0 0 0 0 0 100 0 10
2018 EC-03 55 25 10 5 5 0 0 80 10 20
2018 EC-05 40 43 13 3 0 0 0 83 3 30
2018 EC-06 47 37 10 7 0 0 0 83 7 30
2018 EC-07 59 36 5 0 0 0 0 95 0 22
2017 EC 40 38 11 7 4 0 0 79 11 101
2017 EC-05 37 36 21 3 3 0 0 73 6 33
2017 EC-06 36 37 5 14 9 0 0 73 23 22
2017 EC-07 54 33 13 0 0 0 0 87 0 24
2014 EC 22 59 12 7 0 0 0 81 7 90
2014 EC-04 10 70 10 10 0 0 0 80 10 10
2014 EC-05 28 44 20 8 0 0 0 72 8 25
2014 EC-06 24 67 0 10 0 0 0 90 10 21
2014 EC-07 20 55 20 5 0 0 0 75 5 20

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 50 28 13 7 2 0 0 78 9 180
2020 EC-03 65 13 13 4 4 0 0 78 9 23
2020 EC-04 53 27 13 0 7 0 0 80 7 15
2020 EC-05 49 19 16 16 0 0 0 68 16 37
2020 EC-06 49 29 12 8 2 0 0 78 10 51
2020 EC-07 40 43 12 5 0 0 0 83 5 42
2019 EC 46 35 14 3 2 0 0 81 5 139
2019 EC-03 60 13 13 7 7 0 0 73 13 15
2019 EC-04 50 29 21 0 0 0 0 79 0 14
2019 EC-05 34 48 3 7 7 0 0 83 14 29
2019 EC-06 52 28 17 3 0 0 0 79 3 29
2019 EC-07 44 32 24 0 0 0 0 76 0 34
2018 EC 46 38 10 4 2 0 0 84 5 128
2018 EC-02 80 20 0 0 0 0 0 100 0 10
2018 EC-03 45 35 10 5 5 0 0 80 10 20
2018 EC-05 27 50 20 3 0 0 0 77 3 30
2018 EC-06 47 33 10 7 3 0 0 80 10 30
2018 EC-07 50 45 5 0 0 0 0 95 0 22
2017 EC 36 45 7 9 3 0 0 81 12 101
2017 EC-05 31 48 9 9 3 0 0 79 12 33
2017 EC-06 36 41 5 14 5 0 0 77 18 22
2017 EC-07 52 35 13 0 0 0 0 87 0 23
2014 EC 20 59 13 7 0 0 1 80 7 90
2014 EC-04 10 60 20 10 0 0 0 70 10 10
2014 EC-05 20 52 20 8 0 0 0 72 8 25
2014 EC-06 24 67 0 10 0 0 0 90 10 21
2014 EC-07 20 55 20 0 0 0 5 79 0 20

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 47 23 13 9 4 4 0 73 14 182
2020 EC-03 50 13 21 13 4 0 0 63 17 24
2020 EC-04 47 27 7 0 13 7 0 79 14 15
2020 EC-05 46 19 11 14 5 5 0 69 20 37
2020 EC-06 45 27 16 8 2 2 0 74 10 51
2020 EC-07 47 28 7 9 5 5 0 78 15 43
2019 EC 42 27 16 9 4 2 0 71 13 140
2019 EC-03 33 20 13 7 20 7 0 57 29 15
2019 EC-04 50 36 0 14 0 0 0 86 14 14
2019 EC-05 34 34 17 3 3 7 0 74 7 29
2019 EC-06 48 24 14 14 0 0 0 72 14 29
2019 EC-07 49 23 20 9 0 0 0 71 9 35
2018 EC 39 29 16 9 5 2 0 70 14 127
2018 EC-02 20 50 20 10 0 0 0 70 10 10
2018 EC-03 35 30 5 10 15 5 0 68 26 20
2018 EC-05 33 33 23 3 3 3 0 69 7 30
2018 EC-06 43 23 13 13 3 3 0 69 17 30
2018 EC-07 52 33 14 0 0 0 0 86 0 21
2017 EC 35 27 13 11 10 4 1 65 21 102
2017 EC-05 28 18 18 18 9 6 3 50 30 33
2017 EC-06 32 23 23 5 18 0 0 55 23 22
2017 EC-07 50 38 0 8 0 4 0 91 9 24
2014 EC 29 25 29 14 2 1 0 54 17 90
2014 EC-04 10 20 50 10 10 0 0 30 20 10
2014 EC-05 36 16 20 24 4 0 0 52 28 25
2014 EC-06 33 24 33 10 0 0 0 57 10 21
2014 EC-07 30 35 25 10 0 0 0 65 10 20
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EC 33 30 37 183
2020 EC-03 25 21 54 24
2020 EC-04 60 7 33 15
2020 EC-05 35 35 30 37
2020 EC-06 18 37 45 51
2020 EC-07 43 27 30 44
2019 EC 46 21 32 140
2019 EC-03 47 7 47 15
2019 EC-04 71 21 7 14
2019 EC-05 45 21 34 29
2019 EC-06 34 31 34 29
2019 EC-07 37 26 37 35
2018 EC 41 21 38 128
2018 EC-02 40 40 20 10
2018 EC-03 55 15 30 20
2018 EC-05 47 17 37 30
2018 EC-06 40 23 37 30
2018 EC-07 32 18 50 22
2017 EC 46 30 23 102
2017 EC-05 57 19 24 33
2017 EC-06 50 32 18 22
2017 EC-07 29 50 21 24
2014 EC 45 21 33 90
2014 EC-04 40 10 50 10
2014 EC-05 60 12 28 25
2014 EC-06 43 33 24 21
2014 EC-07 45 25 30 20

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EC 5 22 57 8 2 7 60
2020 EC-05 0 31 54 8 0 8 13
2020 EC-07 16 37 21 16 0 11 19
2019 EC 2 31 54 5 0 9 65
2019 EC-04 0 40 60 0 0 0 10
2019 EC-05 0 38 38 8 0 15 13
2019 EC-06 0 20 80 0 0 0 10
2019 EC-07 8 38 38 8 0 8 13
2018 EC 6 46 31 8 4 6 52
2018 EC-03 0 45 9 27 9 9 11
2018 EC-05 0 29 64 7 0 0 14
2018 EC-06 8 58 25 0 0 8 12
2017 EC 2 27 50 6 4 10 48
2017 EC-05 0 31 53 5 5 5 19
2017 EC-06 9 27 27 9 0 27 11
2014 EC 5 24 51 5 9999 15 41
2014 EC-05 7 20 60 7 9999 7 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 11 89 183
2020 EC-03 25 75 24
2020 EC-05 16 84 37
2019 EC 12 88 140
2019 EC-07 17 83 35
2018 EC 13 88 128

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 40 60 20
2019 EC 35 65 17
2018 EC 56 44 16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 60 40 20
2019 EC 59 41 17
2018 EC 56 44 16

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 0 100 20
2019 EC 0 100 17
2018 EC 0 100 16

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 16

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 45 55 20
2019 EC 38 63 16
2018 EC 56 44 16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 50 50 20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 50 50 20
2019 EC 44 56 16
2018 EC 31 69 16

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 35 65 20
2019 EC 38 63 16
2018 EC 31 69 16

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 45 55 20
2018 EC 44 56 16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 50 50 20
2019 EC 69 31 16
2018 EC 69 31 16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 25 75 20
2019 EC 50 50 16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 16
2018 EC 0 100 16

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 16

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 60 40 20
2019 EC 31 69 16
2018 EC 31 69 16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 25 75 20

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 40 60 20
2019 EC 56 44 16
2018 EC 69 31 16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 25 75 20
2019 EC 56 44 16
2018 EC 44 56 16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 16

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 31 69 16
2018 EC 31 69 16

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 30 70 20

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 44 56 16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 50 50 16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 44 56 16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 10 12 10 7 5 51 4 49 28 183
2020 EC-03 13 4 17 4 8 46 8 36 27 24
2020 EC-04 7 13 7 27 13 33 0 30 60 15
2020 EC-05 8 5 14 8 8 54 3 31 38 37
2020 EC-06 6 20 6 6 6 53 4 59 27 51
2020 EC-07 11 16 7 5 0 57 5 71 12 44
2019 EC 9 19 15 11 4 39 4 48 25 140
2019 EC-03 7 13 7 13 0 53 7 50 33 15
2019 EC-04 7 21 14 14 7 21 14 44 33 14
2019 EC-05 3 14 24 7 7 45 0 31 25 29
2019 EC-06 7 14 17 14 3 38 7 38 31 29
2019 EC-07 11 23 11 11 3 40 0 57 24 35
2018 EC 9 9 17 5 3 46 11 41 19 127
2018 EC-02 0 30 10 0 0 30 30 75 0 10
2018 EC-03 0 15 10 5 0 60 10 50 17 20
2018 EC-05 10 3 24 3 10 45 3 27 27 29
2018 EC-06 10 3 27 3 3 53 0 29 14 30
2018 EC-07 9 9 9 14 0 45 14 44 33 22
2017 EC 8 11 18 12 6 39 7 34 32 102
2017 EC-05 12 6 12 12 6 49 3 38 38 33
2017 EC-06 0 14 27 14 0 41 5 25 25 22
2017 EC-07 8 8 21 13 4 38 8 31 31 24
2014 EC 8 15 16 13 6 39 3 40 33 90
2014 EC-04 10 0 10 10 20 50 0 20 60 10
2014 EC-05 8 28 16 4 4 36 4 60 13 25
2014 EC-06 5 5 19 19 5 48 0 18 45 21
2014 EC-07 10 10 5 30 0 40 5 36 55 20

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 32 14 6 3 18 1 72 11 183
2020 EC-03 25 25 21 0 8 17 4 63 11 24
2020 EC-04 7 40 20 13 0 20 0 58 17 15
2020 EC-05 19 35 16 8 5 16 0 65 16 37
2020 EC-06 27 33 12 8 4 16 0 72 14 51
2020 EC-07 34 34 11 2 0 18 0 83 3 44
2019 EC 35 34 14 7 4 6 0 73 12 139
2019 EC-03 33 40 7 20 0 0 0 73 20 15
2019 EC-04 21 36 14 0 7 21 0 73 9 14
2019 EC-05 28 31 28 3 7 3 0 61 11 29
2019 EC-06 38 31 14 7 3 7 0 74 11 29
2019 EC-07 35 35 6 9 6 9 0 77 16 34
2018 EC 26 34 17 3 2 17 2 73 6 128
2018 EC-02 20 50 10 0 0 20 0 88 0 10
2018 EC-03 15 35 10 5 0 30 5 77 8 20
2018 EC-05 27 23 27 7 3 13 0 58 12 30
2018 EC-06 13 33 23 3 3 23 0 61 9 30
2018 EC-07 32 50 9 0 0 9 0 90 0 22
2017 EC 24 35 19 8 5 9 1 65 14 102
2017 EC-05 25 30 18 6 6 15 0 65 14 33
2017 EC-06 9 32 32 14 0 14 0 48 16 22
2017 EC-07 25 42 21 4 4 4 0 69 9 24
2014 EC 19 33 21 7 4 14 1 62 13 90
2014 EC-04 10 30 10 20 0 30 0 57 29 10
2014 EC-05 20 36 20 0 4 20 0 70 5 25
2014 EC-06 10 33 24 10 5 19 0 53 18 21
2014 EC-07 25 25 30 10 5 5 0 52 16 20
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 9 91 182
2020 EC-04 33 67 15
2020 EC-05 16 84 37
2019 EC 8 92 139
2018 EC 6 94 127
2018 EC-02 0 100 10

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 65 35 17

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 0 100 17

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 0 100 17
2019 EC 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 0 100 17
2019 EC 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 0 100 17
2019 EC 0 100 10

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 35 65 17

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 47 53 17
2019 EC 50 50 10

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 47 53 17

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 0 100 17

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 0 100 17
2019 EC 0 100 10

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 29 71 17

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 0 100 17
2019 EC 0 100 10

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 47 53 17

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 10 10 16 5 4 51 3 45 20 182
2020 EC-03 8 8 21 8 8 38 8 31 31 24
2020 EC-04 13 13 7 27 7 33 0 40 50 15
2020 EC-05 8 5 22 3 5 54 3 31 19 37
2020 EC-06 4 16 16 4 4 55 2 45 18 51
2020 EC-07 16 9 9 2 0 61 2 69 6 44
2019 EC 11 18 17 2 4 41 7 55 12 138
2019 EC-03 13 13 7 7 7 53 0 57 29 15
2019 EC-04 14 29 7 0 14 21 14 67 22 14
2019 EC-05 3 14 31 0 7 45 0 31 13 29
2019 EC-06 11 18 21 4 0 36 11 53 7 28
2019 EC-07 15 15 12 3 3 47 6 63 13 34
2018 EC 8 8 16 3 2 56 8 43 13 126
2018 EC-02 20 10 20 0 0 40 10 60 0 10
2018 EC-03 5 10 5 10 0 60 10 50 33 20
2018 EC-05 10 3 21 7 3 55 0 31 23 29
2018 EC-06 0 7 17 0 3 73 0 25 13 30
2018 EC-07 14 14 14 0 0 43 14 67 0 21
2017 EC 13 16 16 4 4 40 7 55 15 102
2017 EC-05 12 12 15 6 6 46 3 47 24 33
2017 EC-06 9 9 27 0 0 50 5 40 0 22
2017 EC-07 8 29 17 4 0 33 8 64 7 24
2014 EC 11 9 18 1 3 51 7 47 11 90
2014 EC-04 10 0 20 0 20 40 10 20 40 10
2014 EC-05 8 8 16 0 0 60 8 50 0 25
2014 EC-06 5 10 24 5 0 57 0 33 11 21
2014 EC-07 10 10 15 0 0 50 15 57 0 20

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 29 35 15 5 3 14 1 74 9 182
2020 EC-03 29 29 17 4 8 8 4 67 14 24
2020 EC-04 13 47 20 0 7 13 0 69 8 15
2020 EC-05 19 43 19 8 3 8 0 68 12 37
2020 EC-06 30 26 18 8 2 16 0 67 12 50
2020 EC-07 36 39 9 2 0 14 0 87 3 44
2019 EC 38 35 11 4 3 9 0 80 8 138
2019 EC-03 40 33 0 13 0 13 0 85 15 15
2019 EC-04 29 36 7 0 14 14 0 75 17 14
2019 EC-05 28 24 31 7 3 7 0 56 11 29
2019 EC-06 41 44 7 4 0 4 0 88 4 27
2019 EC-07 46 31 3 3 3 14 0 90 7 35
2018 EC 29 31 17 2 1 17 2 75 3 126
2018 EC-02 30 30 30 0 0 10 0 67 0 10
2018 EC-03 20 25 10 5 0 30 10 75 8 20
2018 EC-05 24 28 24 3 0 21 0 65 4 29
2018 EC-06 20 33 20 0 3 23 0 70 4 30
2018 EC-07 38 48 10 0 0 5 0 90 0 21
2017 EC 27 36 18 2 4 11 2 72 7 102
2017 EC-05 27 30 18 3 6 16 0 68 11 33
2017 EC-06 14 32 32 0 0 18 5 59 0 22
2017 EC-07 37 42 17 0 0 4 0 83 0 24
2014 EC 29 32 18 2 1 18 0 74 4 90
2014 EC-04 10 30 20 0 0 40 0 67 0 10
2014 EC-05 40 20 16 4 0 20 0 75 5 25
2014 EC-06 14 43 24 5 0 14 0 66 6 21
2014 EC-07 30 35 20 0 0 15 0 76 0 20
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 22 16 8 9 1 1 66 18 183
2020 EC-03 54 0 13 8 21 4 0 57 30 24
2020 EC-04 40 33 13 7 7 0 0 73 13 15
2020 EC-05 49 24 16 5 5 0 0 73 11 37
2020 EC-06 29 25 22 12 10 2 0 56 22 51
2020 EC-07 48 23 11 9 5 0 5 74 14 44

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 33 25 21 16 4 0 1 58 20 183
2020 EC-03 33 21 25 17 4 0 0 54 21 24
2020 EC-04 33 40 20 0 7 0 0 73 7 15
2020 EC-05 35 22 16 24 3 0 0 57 27 37
2020 EC-06 29 18 25 16 10 0 2 48 26 51
2020 EC-07 36 30 18 16 0 0 0 66 16 44
2019 EC 19 33 21 8 19 0 1 52 27 140
2019 EC-03 13 40 20 0 20 0 7 57 21 15
2019 EC-04 14 21 14 14 36 0 0 36 50 14
2019 EC-05 17 28 24 17 14 0 0 45 31 29
2019 EC-06 17 28 21 7 28 0 0 45 34 29
2019 EC-07 14 49 20 6 11 0 0 63 17 35
2018 EC 18 28 20 20 14 0 0 46 34 128
2018 EC-02 20 40 10 20 10 0 0 60 30 10
2018 EC-03 20 20 15 35 10 0 0 40 45 20
2018 EC-05 17 23 17 23 20 0 0 40 43 30
2018 EC-06 10 30 33 17 10 0 0 40 27 30
2018 EC-07 23 36 23 9 9 0 0 59 18 22
2017 EC 18 18 23 11 27 0 3 37 39 102
2017 EC-05 15 18 28 3 33 0 3 34 37 33
2017 EC-06 14 22 27 14 18 0 5 38 34 22
2017 EC-07 25 13 29 17 17 0 0 38 33 24

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 9 23 22 26 20 0 0 32 45 183
2020 EC-03 21 33 21 13 13 0 0 54 25 24
2020 EC-04 7 27 20 20 27 0 0 33 47 15
2020 EC-05 14 19 24 30 14 0 0 32 43 37
2020 EC-06 4 22 22 31 22 0 0 25 53 51
2020 EC-07 5 11 27 27 30 0 0 16 57 44
2019 EC 17 24 29 17 13 0 0 41 30 140
2019 EC-03 27 40 20 13 0 0 0 67 13 15
2019 EC-04 14 14 36 14 21 0 0 29 36 14
2019 EC-05 10 31 28 21 10 0 0 41 31 29
2019 EC-06 21 17 34 17 10 0 0 38 28 29
2019 EC-07 11 20 26 20 23 0 0 31 43 35
2018 EC 13 24 32 20 11 0 0 36 31 127
2018 EC-02 40 50 10 0 0 0 0 90 0 10
2018 EC-03 26 21 32 16 5 0 0 47 21 19
2018 EC-05 3 17 47 23 10 0 0 20 33 30
2018 EC-06 7 23 30 23 17 0 0 30 40 30
2018 EC-07 14 23 27 23 14 0 0 36 36 22
2017 EC 15 26 26 14 17 0 1 42 31 102
2017 EC-05 15 39 15 9 21 0 0 54 30 33
2017 EC-06 13 27 27 14 18 0 0 41 32 22
2017 EC-07 17 21 25 21 17 0 0 38 37 24

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 12 23 23 26 15 0 1 36 41 183
2020 EC-03 25 33 17 17 8 0 0 58 25 24
2020 EC-04 13 33 13 20 20 0 0 47 40 15
2020 EC-05 11 22 32 27 8 0 0 32 35 37
2020 EC-06 8 22 20 31 20 0 0 29 51 51
2020 EC-07 5 20 23 30 23 0 0 25 52 44
2019 EC 19 26 28 15 12 0 0 45 27 138
2019 EC-03 20 53 20 7 0 0 0 73 7 15
2019 EC-04 14 14 43 7 21 0 0 29 29 14
2019 EC-05 24 17 34 17 7 0 0 41 24 29
2019 EC-06 21 32 21 18 7 0 0 54 25 28
2019 EC-07 9 24 26 18 24 0 0 32 41 34
2018 EC 16 32 25 17 9 0 0 48 27 128
2018 EC-02 40 50 10 0 0 0 0 90 0 10
2018 EC-03 25 40 20 10 5 0 0 65 15 20
2018 EC-05 13 27 23 23 13 0 0 40 37 30
2018 EC-06 13 23 33 20 10 0 0 37 30 30
2018 EC-07 14 23 27 27 9 0 0 36 36 22
2017 EC 17 26 26 19 14 0 0 42 32 101
2017 EC-05 18 33 21 15 12 0 0 51 27 33
2017 EC-06 13 18 23 23 23 0 0 32 46 22
2017 EC-07 13 21 33 16 17 0 0 33 33 24

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 17 17 27 21 17 0 1 35 38 183
2020 EC-03 33 29 21 8 8 0 0 63 17 24
2020 EC-04 20 13 33 7 27 0 0 33 33 15
2020 EC-05 24 5 27 27 16 0 0 30 43 37
2020 EC-06 14 18 18 33 18 0 0 31 51 51
2020 EC-07 5 20 36 14 25 0 0 25 39 44
2019 EC 17 22 24 16 19 0 1 40 36 140
2019 EC-03 13 27 20 27 13 0 0 40 40 15
2019 EC-04 7 14 43 7 29 0 0 21 36 14
2019 EC-05 14 31 17 21 17 0 0 45 38 29
2019 EC-06 24 17 28 14 17 0 0 41 31 29
2019 EC-07 14 17 23 17 26 0 3 32 44 35
2018 EC 13 33 24 16 14 0 0 46 30 128
2018 EC-02 30 50 10 10 0 0 0 80 10 10
2018 EC-03 20 35 25 10 10 0 0 55 20 20
2018 EC-05 7 33 30 17 13 0 0 40 30 30
2018 EC-06 13 23 17 27 20 0 0 37 47 30
2018 EC-07 9 36 23 18 14 0 0 45 32 22
2017 EC 14 19 29 17 19 0 2 34 37 102
2017 EC-05 9 28 24 18 21 0 0 37 39 33
2017 EC-06 18 18 23 19 18 0 5 38 39 22
2017 EC-07 13 13 38 16 21 0 0 25 37 24

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 28 26 20 11 12 0 2 56 24 182
2020 EC-03 43 26 17 4 4 0 4 73 9 23
2020 EC-04 27 27 27 0 20 0 0 53 20 15
2020 EC-05 38 22 24 14 3 0 0 59 16 37
2020 EC-06 25 29 16 16 14 0 0 55 29 51
2020 EC-07 14 23 23 14 23 0 5 38 38 44
2019 EC 45 23 17 3 7 1 4 71 11 139
2019 EC-03 60 27 13 0 0 0 0 87 0 15
2019 EC-04 50 14 7 21 0 0 7 69 23 14
2019 EC-05 55 24 10 0 7 0 3 82 7 29
2019 EC-06 43 32 14 0 7 0 4 78 7 28
2019 EC-07 26 23 31 0 14 0 6 52 15 35
2018 EC 42 25 18 6 6 0 4 70 11 127
2018 EC-02 90 10 0 0 0 0 0 100 0 10
2018 EC-03 60 15 15 0 5 0 5 79 5 20
2018 EC-05 43 30 17 0 7 0 3 76 7 30
2018 EC-06 24 28 24 14 3 0 7 56 19 29
2018 EC-07 32 32 23 9 5 0 0 64 14 22
2017 EC 34 25 19 7 8 2 5 63 16 102
2017 EC-05 40 30 15 0 9 3 3 74 10 33
2017 EC-06 31 23 18 14 5 0 9 60 20 22
2017 EC-07 29 29 25 8 8 0 0 59 17 24

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 15 25 22 17 20 0 0 40 37 183
2020 EC-03 29 25 29 8 8 0 0 54 17 24
2020 EC-04 13 47 13 13 13 0 0 60 27 15
2020 EC-05 24 24 16 16 19 0 0 49 35 37
2020 EC-06 10 25 20 20 25 0 0 35 45 51
2020 EC-07 2 23 27 23 25 0 0 25 48 44
2019 EC 29 32 20 11 8 0 1 61 19 138
2019 EC-03 33 60 0 7 0 0 0 93 7 15
2019 EC-04 21 43 14 14 7 0 0 64 21 14
2019 EC-05 32 32 25 0 11 0 0 64 11 28
2019 EC-06 29 32 18 14 7 0 0 61 21 28
2019 EC-07 23 17 31 17 9 0 3 41 26 35
2018 EC 23 36 20 13 7 0 1 60 20 128
2018 EC-02 50 30 20 0 0 0 0 80 0 10
2018 EC-03 40 25 5 25 5 0 0 65 30 20
2018 EC-05 27 30 17 17 10 0 0 57 27 30
2018 EC-06 10 40 30 13 3 0 3 52 17 30
2018 EC-07 14 41 23 14 9 0 0 55 23 22
2017 EC 22 23 26 14 13 0 2 46 27 102
2017 EC-05 27 18 19 12 21 0 3 46 34 33
2017 EC-06 22 27 32 14 0 0 5 52 15 22
2017 EC-07 25 21 33 8 13 0 0 46 21 24

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 31 18 23 10 14 0 3 51 25 181
2020 EC-03 50 13 25 4 4 0 4 65 9 24
2020 EC-04 33 27 27 0 7 0 7 64 7 15
2020 EC-05 38 16 22 8 14 0 3 56 22 37
2020 EC-06 22 18 24 12 20 0 4 42 33 50
2020 EC-07 19 23 26 16 16 0 0 42 33 43

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 32 23 9 5 0 0 62 14 183
2020 EC-03 42 21 29 4 4 0 0 63 8 24
2020 EC-04 47 27 7 13 7 0 0 73 20 15
2020 EC-05 30 38 16 14 3 0 0 68 16 37
2020 EC-06 29 29 29 6 6 0 0 59 12 51
2020 EC-07 23 32 27 14 5 0 0 55 18 44
2019 EC 21 36 23 14 6 0 0 57 20 140
2019 EC-03 40 13 20 0 27 0 0 53 27 15
2019 EC-04 21 29 14 29 7 0 0 50 36 14
2019 EC-05 28 38 14 14 7 0 0 66 21 29
2019 EC-06 21 31 24 24 0 0 0 52 24 29
2019 EC-07 9 49 29 11 3 0 0 57 14 35
2018 EC 22 37 23 14 4 0 0 59 18 127
2018 EC-02 50 30 20 0 0 0 0 80 0 10
2018 EC-03 20 45 20 15 0 0 0 65 15 20
2018 EC-05 24 31 21 17 7 0 0 55 24 29
2018 EC-06 13 27 30 23 7 0 0 40 30 30
2018 EC-07 27 45 23 5 0 0 0 73 5 22
2017 EC 15 30 24 18 12 0 1 45 30 102
2017 EC-05 16 30 24 15 12 0 3 47 28 33
2017 EC-06 14 27 27 14 18 0 0 41 32 22
2017 EC-07 21 33 13 25 8 0 0 54 33 24

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 19 34 24 13 9 0 0 53 23 182
2020 EC-03 17 38 25 17 4 0 0 54 21 24
2020 EC-04 20 20 33 13 13 0 0 40 27 15
2020 EC-05 24 38 19 16 3 0 0 62 19 37
2020 EC-06 20 29 24 12 16 0 0 49 27 51
2020 EC-07 16 34 32 9 9 0 0 50 18 44
2019 EC 18 36 27 15 4 0 0 54 19 140
2019 EC-03 7 40 33 20 0 0 0 47 20 15
2019 EC-04 21 29 21 21 7 0 0 50 29 14
2019 EC-05 28 38 17 14 3 0 0 66 17 29
2019 EC-06 14 28 41 14 3 0 0 41 17 29
2019 EC-07 14 43 23 14 6 0 0 57 20 35
2018 EC 17 40 27 14 2 0 0 57 17 127
2018 EC-02 20 60 20 0 0 0 0 80 0 10
2018 EC-03 30 20 30 20 0 0 0 50 20 20
2018 EC-05 14 41 21 17 7 0 0 55 24 29
2018 EC-06 10 43 30 17 0 0 0 53 17 30
2018 EC-07 14 45 36 5 0 0 0 59 5 22
2017 EC 14 29 23 18 16 0 0 43 34 102
2017 EC-05 24 22 21 21 12 0 0 46 33 33
2017 EC-06 9 27 27 9 27 0 0 36 37 22
2017 EC-07 4 29 33 25 8 0 0 33 33 24

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 33 20 13 7 0 0 60 20 183
2020 EC-03 25 33 17 17 8 0 0 58 25 24
2020 EC-04 27 33 20 13 7 0 0 60 20 15
2020 EC-05 38 22 27 11 3 0 0 59 14 37
2020 EC-06 20 35 18 16 12 0 0 55 27 51
2020 EC-07 27 36 23 9 5 0 0 64 14 44
2019 EC 16 35 25 13 11 0 1 51 24 140
2019 EC-03 7 33 33 20 7 0 0 40 27 15
2019 EC-04 14 14 29 14 21 0 7 31 38 14
2019 EC-05 21 31 21 10 17 0 0 52 28 29
2019 EC-06 28 31 17 17 7 0 0 59 24 29
2019 EC-07 9 43 31 14 3 0 0 51 17 35
2018 EC 18 31 25 16 10 0 0 49 25 126
2018 EC-02 20 30 40 10 0 0 0 50 10 10
2018 EC-03 5 20 40 25 10 0 0 25 35 20
2018 EC-05 17 38 24 7 14 0 0 55 21 29
2018 EC-06 20 27 17 30 7 0 0 47 37 30
2018 EC-07 18 41 27 5 9 0 0 59 14 22
2017 EC 17 27 19 18 17 0 1 45 36 102
2017 EC-05 18 25 15 18 21 0 3 44 40 33
2017 EC-06 14 23 23 14 27 0 0 36 41 22
2017 EC-07 17 33 25 21 4 0 0 50 25 24

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 50 24 13 8 5 0 0 74 13 182
2020 EC-03 46 17 21 8 8 0 0 63 17 24
2020 EC-04 47 27 20 0 7 0 0 73 7 15
2020 EC-05 54 22 5 14 5 0 0 76 19 37
2020 EC-06 55 22 12 6 6 0 0 76 12 51
2020 EC-07 48 30 14 5 5 0 0 77 9 44
2019 EC 43 27 16 7 6 0 0 70 14 140
2019 EC-03 53 20 20 0 7 0 0 73 7 15
2019 EC-04 36 36 7 14 7 0 0 71 21 14
2019 EC-05 41 14 14 17 14 0 0 55 31 29
2019 EC-06 45 28 21 3 3 0 0 72 7 29
2019 EC-07 43 34 14 3 6 0 0 77 9 35

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 23 31 23 15 8 0 0 54 23 183
2020 EC-03 17 42 13 8 21 0 0 58 29 24
2020 EC-04 27 13 40 20 0 0 0 40 20 15
2020 EC-05 32 27 24 11 5 0 0 59 16 37
2020 EC-06 24 31 18 20 8 0 0 55 27 51
2020 EC-07 18 36 25 16 5 0 0 55 20 44

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 25 34 22 14 5 0 0 59 19 183
2020 EC-03 25 25 29 13 8 0 0 50 21 24
2020 EC-04 13 27 27 27 7 0 0 40 33 15
2020 EC-05 46 27 11 16 0 0 0 73 16 37
2020 EC-06 20 35 22 16 8 0 0 55 24 51
2020 EC-07 14 45 25 11 5 0 0 59 16 44
2019 EC 34 25 27 9 4 0 0 59 14 138
2019 EC-03 40 27 27 7 0 0 0 67 7 15
2019 EC-04 31 8 54 0 8 0 0 38 8 13
2019 EC-05 29 29 25 14 4 0 0 57 18 28
2019 EC-06 38 24 21 10 7 0 0 62 17 29
2019 EC-07 31 26 29 11 3 0 0 57 14 35
2018 EC 32 31 23 9 4 0 1 64 13 127
2018 EC-02 50 50 0 0 0 0 0 100 0 10
2018 EC-03 40 20 30 0 10 0 0 60 10 20
2018 EC-05 24 34 21 14 7 0 0 59 21 29
2018 EC-06 20 27 33 17 0 0 3 48 17 30
2018 EC-07 36 36 23 5 0 0 0 73 5 22
2017 EC 27 29 20 16 9 0 0 56 24 102
2017 EC-05 30 28 18 9 15 0 0 58 24 33
2017 EC-06 22 32 18 19 9 0 0 54 28 22
2017 EC-07 25 29 13 29 4 0 0 54 33 24

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 42 32 11 9 3 0 2 76 13 183
2020 EC-03 29 29 21 13 8 0 0 58 21 24
2020 EC-04 47 27 7 13 7 0 0 73 20 15
2020 EC-05 54 24 8 11 3 0 0 78 14 37
2020 EC-06 43 31 14 4 2 0 6 79 6 51
2020 EC-07 43 41 5 9 2 0 0 84 11 44
2019 EC 56 22 12 6 3 0 0 78 9 139
2019 EC-03 47 33 7 0 13 0 0 80 13 15
2019 EC-04 57 36 0 0 7 0 0 93 7 14
2019 EC-05 52 10 28 10 0 0 0 62 10 29
2019 EC-06 64 21 4 11 0 0 0 86 11 28
2019 EC-07 63 23 9 6 0 0 0 86 6 35
2018 EC 52 27 13 2 3 0 3 81 6 127
2018 EC-02 50 20 30 0 0 0 0 70 0 10
2018 EC-03 60 15 5 10 5 0 5 79 16 20
2018 EC-05 48 34 10 3 3 0 0 83 7 29
2018 EC-06 57 20 13 0 3 0 7 82 4 30
2018 EC-07 41 45 9 0 0 0 5 90 0 22
2017 EC 51 33 8 5 2 0 1 85 7 102
2017 EC-05 40 39 9 6 3 0 3 81 9 33
2017 EC-06 50 37 9 5 0 0 0 86 5 22
2017 EC-07 58 29 4 8 0 0 0 87 8 24

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 25 39 16 15 5 0 0 64 20 183
2020 EC-03 25 29 29 13 4 0 0 54 17 24
2020 EC-04 40 27 20 7 7 0 0 67 13 15
2020 EC-05 24 32 14 27 3 0 0 57 30 37
2020 EC-06 22 41 16 16 6 0 0 63 22 51
2020 EC-07 20 52 11 9 7 0 0 73 16 44

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 62 18 7 4 2 2 5 86 7 181
2020 EC-03 43 39 4 0 4 0 9 90 5 23
2020 EC-04 47 20 7 13 7 0 7 71 21 15
2020 EC-05 81 5 5 5 3 0 0 86 8 37
2020 EC-06 51 20 16 2 0 4 8 80 2 51
2020 EC-07 73 16 0 2 2 2 5 95 5 44
2019 EC 77 10 6 1 1 0 5 92 2 140
2019 EC-03 80 7 0 0 0 0 13 100 0 15
2019 EC-04 71 14 7 0 7 0 0 86 7 14
2019 EC-05 69 14 10 3 3 0 0 83 7 29
2019 EC-06 76 14 7 0 0 0 3 93 0 29
2019 EC-07 91 6 0 0 0 0 3 100 0 35
2018 EC 74 18 3 0 0 0 5 97 0 126
2018 EC-02 70 30 0 0 0 0 0 100 0 10
2018 EC-03 75 20 0 0 0 0 5 100 0 20
2018 EC-05 76 21 3 0 0 0 0 97 0 29
2018 EC-06 72 17 3 0 0 0 7 96 0 29
2018 EC-07 82 9 5 0 0 0 5 95 0 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 78 8 5 5 2 1 2 88 7 183
2020 EC-03 75 4 0 8 8 0 4 83 17 24
2020 EC-04 53 20 7 13 0 7 0 79 14 15
2020 EC-05 78 5 8 8 0 0 0 84 8 37
2020 EC-06 76 12 4 2 2 2 2 92 4 51
2020 EC-07 93 2 2 0 0 0 2 98 0 44
2019 EC 70 12 9 2 4 1 2 84 7 139
2019 EC-03 60 20 20 0 0 0 0 80 0 15
2019 EC-04 64 0 14 7 7 0 7 69 15 14
2019 EC-05 66 10 7 7 7 3 0 79 14 29
2019 EC-06 69 21 3 0 7 0 0 90 7 29
2019 EC-07 76 9 6 0 3 0 6 91 3 34
2018 EC 72 13 6 2 3 2 4 89 5 127
2018 EC-02 90 10 0 0 0 0 0 100 0 10
2018 EC-03 70 10 10 5 0 0 5 84 5 20
2018 EC-05 69 14 10 0 3 0 3 86 4 29
2018 EC-06 63 13 7 3 3 3 7 85 7 30
2018 EC-07 73 9 0 0 9 5 5 90 10 22
2017 EC 67 9 11 4 5 0 5 80 9 102
2017 EC-05 67 9 9 0 9 0 6 81 10 33
2017 EC-06 64 14 5 5 0 0 14 89 6 22
2017 EC-07 83 4 4 4 4 0 0 87 8 24

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 70 20 4 3 1 1 1 92 4 182
2020 EC-03 70 26 0 0 4 0 0 96 4 23
2020 EC-04 47 33 7 7 7 0 0 80 13 15
2020 EC-05 70 14 11 5 0 0 0 84 5 37
2020 EC-06 69 22 6 2 0 2 0 92 2 51
2020 EC-07 77 18 0 2 0 0 2 98 2 44
2019 EC 65 18 10 4 0 0 2 85 4 138
2019 EC-03 73 7 20 0 0 0 0 80 0 15
2019 EC-04 64 21 7 7 0 0 0 86 7 14
2019 EC-05 71 14 4 11 0 0 0 86 11 28
2019 EC-06 69 17 10 3 0 0 0 86 3 29
2019 EC-07 53 24 15 3 0 0 6 81 3 34
2018 EC 66 20 9 4 2 0 1 86 6 128
2018 EC-02 50 40 10 0 0 0 0 90 0 10
2018 EC-03 70 15 10 5 0 0 0 85 5 20
2018 EC-05 67 20 3 3 7 0 0 87 10 30
2018 EC-06 57 20 13 7 0 0 3 79 7 30
2018 EC-07 73 14 9 5 0 0 0 86 5 22
2017 EC 60 21 9 4 3 0 3 84 7 102
2017 EC-05 57 24 3 3 6 0 6 87 10 33
2017 EC-06 54 27 5 5 5 0 5 85 10 22
2017 EC-07 83 13 4 0 0 0 0 96 0 24

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 68 14 5 9 3 1 1 83 12 183
2020 EC-03 71 8 4 13 4 0 0 79 17 24
2020 EC-04 67 7 13 7 7 0 0 73 13 15
2020 EC-05 65 11 5 16 3 0 0 76 19 37
2020 EC-06 65 18 8 6 2 2 0 84 8 51
2020 EC-07 75 16 0 5 2 0 2 93 7 44
2019 EC 53 23 11 6 6 0 1 77 12 139
2019 EC-03 67 20 7 0 7 0 0 87 7 15
2019 EC-04 50 14 14 14 7 0 0 64 21 14
2019 EC-05 59 14 14 10 3 0 0 72 14 29
2019 EC-06 41 31 17 7 3 0 0 72 10 29
2019 EC-07 65 18 6 0 6 0 6 88 6 34
2018 EC 61 15 13 5 6 0 1 76 11 128
2018 EC-02 100 0 0 0 0 0 0 100 0 10
2018 EC-03 65 15 15 0 5 0 0 80 5 20
2018 EC-05 57 17 13 3 10 0 0 73 13 30
2018 EC-06 47 10 20 13 7 0 3 59 21 30
2018 EC-07 77 14 5 0 5 0 0 91 5 22
2017 EC 57 17 8 7 9 0 2 76 16 102
2017 EC-05 51 18 12 3 9 0 6 74 13 33
2017 EC-06 50 18 14 9 9 0 0 68 18 22
2017 EC-07 79 8 0 4 8 0 0 87 13 24

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 62 10 4 2 1 1 21 92 3 183
2020 EC-03 63 0 0 0 0 0 38 100 0 24
2020 EC-04 73 7 0 0 0 0 20 100 0 15
2020 EC-05 65 3 0 0 0 0 32 100 0 37
2020 EC-06 65 10 4 2 0 2 18 93 2 51
2020 EC-07 52 25 14 5 2 0 2 79 7 44
2019 EC 53 13 7 4 2 0 22 84 7 137
2019 EC-03 60 0 0 7 0 0 33 90 10 15
2019 EC-04 79 7 7 0 0 0 7 92 0 14
2019 EC-05 61 7 4 7 0 0 21 86 9 28
2019 EC-06 59 7 3 0 0 0 31 95 0 29
2019 EC-07 32 35 15 6 9 0 3 70 15 34
2018 EC 61 11 2 0 0 1 25 97 0 126
2018 EC-02 80 10 0 0 0 0 10 100 0 10
2018 EC-03 65 5 0 0 0 0 30 100 0 20
2018 EC-05 62 3 3 0 0 3 28 95 0 29
2018 EC-06 63 20 0 0 0 0 17 100 0 30
2018 EC-07 64 23 9 0 0 0 5 90 0 22
2017 EC 54 15 1 1 1 0 28 96 3 102
2017 EC-05 58 6 0 0 0 0 36 100 0 33
2017 EC-06 63 9 0 5 0 0 23 94 6 22
2017 EC-07 62 38 0 0 0 0 0 100 0 24

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 73 19 3 1 1 0 3 94 2 183
2020 EC-03 67 25 4 0 4 0 0 92 4 24
2020 EC-04 87 0 0 0 0 0 13 100 0 15
2020 EC-05 76 19 3 0 3 0 0 95 3 37
2020 EC-06 71 22 4 2 0 0 2 94 2 51
2020 EC-07 73 18 5 2 0 0 2 93 2 44
2019 EC 77 14 3 0 0 0 6 97 0 139
2019 EC-03 87 13 0 0 0 0 0 100 0 15
2019 EC-04 86 7 7 0 0 0 0 93 0 14
2019 EC-05 72 21 7 0 0 0 0 93 0 29
2019 EC-06 79 7 3 0 0 0 10 96 0 29
2019 EC-07 76 15 0 0 0 0 9 100 0 34
2018 EC 80 11 3 1 0 0 5 96 1 127
2018 EC-03 85 0 0 0 0 0 15 100 0 20
2018 EC-05 77 17 7 0 0 0 0 93 0 30
2018 EC-06 70 20 3 3 0 0 3 93 3 30
2018 EC-07 91 5 0 0 0 0 5 100 0 22
2017 EC 72 12 4 1 0 2 9 94 1 100
2017 EC-05 60 19 6 0 0 0 15 93 0 33
2017 EC-06 82 5 5 5 0 0 4 90 5 22
2017 EC-07 86 14 0 0 0 0 0 100 0 22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 72 15 6 3 3 1 1 88 6 183
2020 EC-03 71 4 4 8 8 4 0 78 17 24
2020 EC-04 67 27 0 0 0 0 7 100 0 15
2020 EC-05 73 8 8 8 3 0 0 81 11 37
2020 EC-06 63 29 8 0 0 0 0 92 0 51
2020 EC-07 89 5 2 0 2 2 0 95 2 44
2019 EC 73 12 6 3 3 0 4 88 6 139
2019 EC-03 80 0 7 0 13 0 0 80 13 15
2019 EC-04 57 21 7 7 7 0 0 79 14 14
2019 EC-05 66 14 10 7 3 0 0 79 10 29
2019 EC-06 83 7 3 3 0 0 3 93 4 29
2019 EC-07 82 12 3 0 0 0 3 97 0 34
2018 EC 75 13 4 2 2 0 5 93 3 128
2018 EC-02 70 10 10 10 0 0 0 80 10 10
2018 EC-03 55 30 5 0 5 0 5 89 5 20
2018 EC-05 77 10 3 3 0 0 7 93 4 30
2018 EC-06 83 10 3 0 0 0 3 97 0 30
2018 EC-07 86 9 0 0 0 0 5 100 0 22
2017 EC 65 12 6 4 4 0 10 85 9 102
2017 EC-05 61 9 6 0 3 0 21 89 4 33
2017 EC-06 77 9 0 5 0 0 9 95 5 22
2017 EC-07 79 17 4 0 0 0 0 96 0 24

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 44 29 17 7 3 0 0 73 10 183
2020 EC-03 38 25 17 17 4 0 0 63 21 24
2020 EC-04 47 20 20 7 7 0 0 67 13 15
2020 EC-05 51 24 19 0 5 0 0 76 5 37
2020 EC-06 37 39 18 4 2 0 0 76 6 51
2020 EC-07 45 32 14 9 0 0 0 77 9 44
2019 EC 48 29 16 3 4 0 1 78 7 139
2019 EC-03 53 20 13 0 13 0 0 73 13 15
2019 EC-04 50 29 14 7 0 0 0 79 7 14
2019 EC-05 52 28 14 7 0 0 0 79 7 29
2019 EC-06 45 31 17 3 3 0 0 76 7 29
2019 EC-07 53 26 18 0 0 0 3 82 0 34
2018 EC 44 26 19 6 4 0 2 71 10 128
2018 EC-02 50 30 20 0 0 0 0 80 0 10
2018 EC-03 35 25 30 0 10 0 0 60 10 20
2018 EC-05 40 30 20 7 3 0 0 70 10 30
2018 EC-06 50 30 13 3 0 0 3 83 3 30
2018 EC-07 50 27 14 9 0 0 0 77 9 22
2017 EC 43 35 12 6 3 0 2 79 9 102
2017 EC-05 40 42 6 3 6 0 3 84 9 33
2017 EC-06 54 27 9 5 5 0 0 81 9 22
2017 EC-07 46 46 8 0 0 0 0 92 0 24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 19 40 30 8 3 0 0 59 11 182
2020 EC-03 21 21 50 4 4 0 0 42 8 24
2020 EC-04 27 40 27 0 7 0 0 67 7 15
2020 EC-05 19 46 16 14 5 0 0 65 19 37
2020 EC-06 10 53 29 4 4 0 0 63 8 51
2020 EC-07 26 26 35 14 0 0 0 51 14 43

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 5 32 36 21 7 0 0 37 27 183
2020 EC-03 4 42 29 21 4 0 0 46 25 24
2020 EC-04 7 27 47 13 7 0 0 33 20 15
2020 EC-05 11 27 41 16 5 0 0 38 22 37
2020 EC-06 0 35 39 18 8 0 0 35 25 51
2020 EC-07 2 27 30 32 9 0 0 30 41 44
2019 EC 14 34 41 11 1 0 0 47 12 140
2019 EC-03 13 47 33 7 0 0 0 60 7 15
2019 EC-04 0 21 64 14 0 0 0 21 14 14
2019 EC-05 14 31 48 7 0 0 0 45 7 29
2019 EC-06 21 38 28 10 3 0 0 59 14 29
2019 EC-07 14 26 46 14 0 0 0 40 14 35
2018 EC 11 34 39 13 2 0 0 45 16 127
2018 EC-02 30 60 10 0 0 0 0 90 0 10
2018 EC-03 16 32 42 11 0 0 0 47 11 19
2018 EC-05 10 27 47 10 7 0 0 37 17 30
2018 EC-06 10 43 30 17 0 0 0 53 17 30
2018 EC-07 9 18 50 23 0 0 0 27 23 22
2017 EC 7 30 39 21 4 0 0 37 24 102
2017 EC-05 6 30 42 18 3 0 0 36 21 33
2017 EC-06 4 41 37 14 5 0 0 45 18 22
2017 EC-07 13 25 37 21 4 0 0 38 25 24

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 14 26 36 18 5 0 0 23 40 183
2020 EC-03 8 21 38 29 4 0 0 33 29 24
2020 EC-04 20 20 40 7 13 0 0 20 40 15
2020 EC-05 16 16 46 14 8 0 0 22 32 37
2020 EC-06 12 31 39 14 4 0 0 18 43 51
2020 EC-07 20 32 27 20 0 0 0 20 52 44
2019 EC 4 19 46 20 12 0 0 31 23 137
2019 EC-03 7 13 53 20 7 0 0 27 20 15
2019 EC-04 8 23 46 15 8 0 0 23 31 13
2019 EC-05 0 11 54 18 18 0 0 36 11 28
2019 EC-06 3 14 45 21 17 0 0 38 17 29
2019 EC-07 3 29 46 17 6 0 0 23 31 35
2018 EC 5 20 46 22 7 0 0 30 25 125
2018 EC-02 0 10 30 40 20 0 0 60 10 10
2018 EC-03 5 25 45 15 10 0 0 25 30 20
2018 EC-05 3 10 55 31 0 0 0 31 14 29
2018 EC-06 7 18 57 14 4 0 0 18 25 28
2018 EC-07 0 27 41 32 0 0 0 32 27 22
2017 EC 9 19 42 19 11 0 0 30 27 101
2017 EC-05 12 18 34 24 12 0 0 36 30 33
2017 EC-06 10 14 53 14 10 0 0 24 24 21
2017 EC-07 4 25 46 17 8 0 0 25 29 24

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 45 10 7 1 2 0 81 8 182
2020 EC-03 42 25 21 8 4 0 0 67 13 24
2020 EC-04 20 53 7 7 7 7 0 79 14 15
2020 EC-05 27 49 14 8 0 3 0 78 8 37
2020 EC-06 32 46 10 8 0 4 0 81 8 50
2020 EC-07 39 55 5 2 0 0 0 93 2 44
2019 EC 50 42 4 1 2 1 0 93 3 139
2019 EC-03 53 33 7 0 7 0 0 87 7 15
2019 EC-04 38 54 8 0 0 0 0 92 0 13
2019 EC-05 34 62 0 0 0 3 0 100 0 29
2019 EC-06 55 34 7 0 0 3 0 93 0 29
2019 EC-07 60 31 3 3 3 0 0 91 6 35
2018 EC 43 48 6 3 0 0 0 91 3 127
2018 EC-02 70 20 0 10 0 0 0 90 10 10
2018 EC-03 11 84 0 5 0 0 0 95 5 19
2018 EC-05 47 50 0 3 0 0 0 97 3 30
2018 EC-06 40 43 13 3 0 0 0 83 3 30
2018 EC-07 41 50 9 0 0 0 0 91 0 22
2017 EC 41 40 9 3 5 2 0 83 8 100
2017 EC-05 54 34 9 3 0 0 0 88 3 32
2017 EC-06 32 41 9 0 14 4 0 76 14 22
2017 EC-07 35 52 13 0 0 0 0 87 0 23

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 34 13 13 7 4 0 66 21 182
2020 EC-03 33 25 29 4 4 4 0 61 9 24
2020 EC-04 27 53 0 13 7 0 0 80 20 15
2020 EC-05 30 32 11 14 5 8 0 68 21 37
2020 EC-06 31 31 10 12 10 6 0 67 23 51
2020 EC-07 21 42 14 19 5 0 0 63 23 43

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 45 30 9 10 5 1 1 76 15 183
2020 EC-03 33 21 13 13 13 4 4 59 27 24
2020 EC-04 53 13 20 7 7 0 0 67 13 15
2020 EC-05 43 30 5 14 8 0 0 73 22 37
2020 EC-06 51 29 8 10 2 0 0 80 12 51
2020 EC-07 45 41 7 7 0 0 0 86 7 44

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 54 27 8 6 3 1 1 83 9 182
2020 EC-03 52 26 4 4 9 0 4 82 14 23
2020 EC-04 47 40 7 7 0 0 0 87 7 15
2020 EC-05 65 16 5 11 0 3 0 83 11 37
2020 EC-06 55 24 14 4 2 2 0 80 6 51
2020 EC-07 52 34 9 5 0 0 0 86 5 44

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 33 35 13 12 5 2 0 70 17 182
2020 EC-03 29 46 13 4 8 0 0 75 13 24
2020 EC-04 27 33 13 20 7 0 0 60 27 15
2020 EC-05 32 41 11 14 3 0 0 73 16 37
2020 EC-06 27 31 18 14 4 6 0 63 19 51
2020 EC-07 39 36 11 9 5 0 0 75 14 44
2019 EC 28 44 14 10 3 2 0 73 13 140
2019 EC-03 40 40 7 7 7 0 0 80 13 15
2019 EC-04 21 36 36 7 0 0 0 57 7 14
2019 EC-05 21 59 7 7 7 0 0 79 14 29
2019 EC-06 31 45 3 14 3 3 0 79 18 29
2019 EC-07 23 34 23 14 0 6 0 61 15 35
2018 EC 29 46 9 9 4 2 0 77 14 127
2018 EC-02 30 60 0 10 0 0 0 90 10 10
2018 EC-03 16 53 11 11 5 5 0 72 17 19
2018 EC-05 27 43 17 7 3 3 0 72 10 30
2018 EC-06 30 40 10 13 7 0 0 70 20 30
2018 EC-07 36 50 5 5 5 0 0 86 9 22
2017 EC 21 40 14 16 10 0 0 60 25 102
2017 EC-05 22 36 21 18 3 0 0 58 21 33
2017 EC-06 18 46 14 5 18 0 0 64 23 22
2017 EC-07 29 37 13 17 4 0 0 67 21 24

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 33 45 11 8 2 1 0 79 10 183
2020 EC-03 42 33 13 8 4 0 0 75 13 24
2020 EC-04 33 27 20 7 7 7 0 64 14 15
2020 EC-05 32 43 14 11 0 0 0 76 11 37
2020 EC-06 33 43 10 12 0 2 0 78 12 51
2020 EC-07 25 59 9 5 2 0 0 84 7 44

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 33 37 14 10 5 1 0 70 16 181
2020 EC-03 42 29 13 13 4 0 0 71 17 24
2020 EC-04 33 20 27 0 13 7 0 57 14 15
2020 EC-05 35 32 16 8 8 0 0 68 16 37
2020 EC-06 32 40 10 16 0 2 0 73 16 50
2020 EC-07 21 49 16 9 5 0 0 70 14 43

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 29 40 20 8 1 2 1 70 10 182
2020 EC-03 33 33 17 13 4 0 0 67 17 24
2020 EC-04 13 20 40 13 0 7 7 38 15 15
2020 EC-05 35 30 24 11 0 0 0 65 11 37
2020 EC-06 31 31 22 12 0 4 0 65 12 51
2020 EC-07 21 63 14 0 2 0 0 84 2 43

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 50 34 8 2 3 2 1 86 5 182
2020 EC-03 67 17 4 4 4 0 4 87 9 24
2020 EC-04 33 27 27 0 7 7 0 64 7 15
2020 EC-05 54 32 8 0 0 3 3 91 0 37
2020 EC-06 50 34 8 4 0 4 0 88 4 50
2020 EC-07 45 45 2 2 5 0 0 91 7 44

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 87 9 1 1 0 3 0 99 1 183
2020 EC-03 88 8 4 0 0 0 0 96 0 24
2020 EC-04 67 20 0 0 0 13 0 100 0 15
2020 EC-05 81 14 0 3 0 3 0 97 3 37
2020 EC-06 88 8 0 0 0 4 0 100 0 51
2020 EC-07 98 2 0 0 0 0 0 100 0 44

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 45 40 8 4 1 2 0 87 4 183
2020 EC-03 42 42 4 4 4 4 0 87 9 24
2020 EC-04 33 40 13 7 0 7 0 79 7 15
2020 EC-05 43 38 8 8 0 3 0 83 8 37
2020 EC-06 41 43 12 2 0 2 0 86 2 51
2020 EC-07 50 43 5 2 0 0 0 93 2 44

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 57 32 4 4 2 1 1 90 6 183
2020 EC-03 50 21 17 4 4 0 4 74 9 24
2020 EC-04 53 33 7 7 0 0 0 87 7 15
2020 EC-05 57 35 3 3 3 0 0 92 5 37
2020 EC-06 61 33 2 2 0 2 0 96 2 51
2020 EC-07 57 36 2 5 0 0 0 93 5 44

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 30 9 4 3 2 0 84 7 183
2020 EC-03 54 25 13 4 4 0 0 79 8 24
2020 EC-04 47 47 7 0 0 0 0 93 0 15
2020 EC-05 49 30 8 5 5 3 0 81 11 37
2020 EC-06 51 29 12 4 2 2 0 82 6 51
2020 EC-07 55 32 7 5 0 2 0 88 5 44

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 13 51 20 11 4 2 0 65 15 55
2020 EC-07 12 51 16 14 5 2 0 64 19 43
2019 EC 20 59 7 11 0 2 2 82 11 46
2019 EC-07 12 65 9 9 0 3 3 81 9 34

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 100 0 55
2020 EC-07 100 0 43

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 15 22 18 29 16 0 0 36 45 55
2020 EC-07 12 26 16 33 14 0 0 37 47 43
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 9 91 181
2020 EC-03 0 100 23
2020 EC-04 20 80 15
2020 EC-05 16 84 37
2020 EC-06 8 92 50
2020 EC-07 7 93 44

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 13 87 181
2020 EC-03 13 87 23
2020 EC-04 27 73 15
2020 EC-05 14 86 37
2020 EC-06 10 90 50
2020 EC-07 14 86 44
2019 EC 17 83 140
2019 EC-03 7 93 15
2019 EC-04 14 86 14
2019 EC-05 21 79 29
2019 EC-06 21 79 29
2019 EC-07 14 86 35
2017 EC 19 81 101
2017 EC-05 28 72 32
2017 EC-06 0 100 22
2014 EC 22 78 90
2014 EC-05 24 76 25
2014 EC-06 24 76 21
2014 EC-07 25 75 20

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 65 35 23

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 78 22 23
2019 EC 83 17 23
2017 EC 89 11 19
2014 EC 80 20 20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 44 6 11 0 0 0 83 11 18
2019 EC 68 21 5 0 5 0 0 89 5 19
2017 EC 41 47 0 0 12 0 0 88 12 17
2014 EC 56 38 0 0 6 0 0 94 6 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 54 30 5 4 2 1 3 87 7 183
2020 EC-03 46 33 0 4 4 0 13 90 10 24
2020 EC-04 40 40 7 13 0 0 0 80 13 15
2020 EC-05 59 24 8 0 5 0 3 86 6 37
2020 EC-06 55 31 8 2 0 2 2 90 2 51
2020 EC-07 59 27 5 5 0 2 2 90 5 44
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 36 45 19 1 56 44 183
2020 EC-03 46 38 13 4 45 55 24
2020 EC-04 40 53 7 0 57 43 15
2020 EC-05 32 46 22 0 59 41 37
2020 EC-06 39 35 25 0 47 53 51
2020 EC-07 32 50 18 0 61 39 44

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 32 68 65
2020 EC-03 27 73 11
2020 EC-05 58 42 12
2020 EC-06 30 70 20
2020 EC-07 21 79 14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 12 42 8 20 17 0 2 55 38 65
2020 EC-03 0 36 9 27 27 0 0 36 55 11
2020 EC-05 8 58 8 17 8 0 0 67 25 12
2020 EC-06 15 40 10 15 15 0 5 58 32 20
2020 EC-07 14 43 7 21 14 0 0 57 36 14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 3 20 15 23 34 3 2 24 60 65
2020 EC-03 0 9 9 27 55 0 0 9 82 11
2020 EC-05 8 33 8 25 25 0 0 42 50 12
2020 EC-06 5 10 25 15 30 10 5 18 53 20
2020 EC-07 0 36 7 29 29 0 0 36 57 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 42 21 12 9 8 2 7 69 18 183
2020 EC-03 58 21 0 0 8 0 13 90 10 24
2020 EC-04 40 40 7 7 0 7 0 86 7 15
2020 EC-05 43 19 16 11 3 3 5 68 15 37
2020 EC-06 33 12 18 18 14 0 6 48 33 51
2020 EC-07 43 27 7 5 9 2 7 78 15 44
2019 EC 29 20 20 11 15 0 4 52 27 137
2019 EC-03 36 29 14 7 14 0 0 64 21 14
2019 EC-04 15 38 15 15 15 0 0 54 31 13
2019 EC-05 34 3 31 7 17 0 7 41 26 29
2019 EC-06 21 34 14 10 17 0 3 57 29 29
2019 EC-07 38 15 12 15 18 0 3 55 33 34
2018 EC 30 18 17 13 9 1 12 55 25 127
2018 EC-02 40 30 0 20 0 0 10 78 22 10
2018 EC-03 20 20 15 25 5 0 15 47 35 20
2018 EC-05 37 20 23 10 3 0 7 61 14 30
2018 EC-06 23 13 33 10 10 0 10 41 22 30
2018 EC-07 38 19 10 10 10 0 14 67 22 21
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