2020 Public Service Employee Survey Results for Veterans Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 45 3 7 4 0 0 85 11 122
2020 PM-01 38 48 4 10 0 0 0 85 10 48
2020 PM-03 40 33 7 0 20 0 0 73 20 15
2020 PM-04 42 50 0 8 0 0 0 92 8 24
2020 PM-05 44 50 6 0 0 0 0 94 0 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 87 8 2 1 2 0 0 95 2 123
2020 PM-01 85 13 2 0 0 0 0 98 0 48
2020 PM-03 75 13 0 6 6 0 0 88 13 16
2020 PM-04 88 8 4 0 0 0 0 96 0 24
2020 PM-05 100 0 0 0 0 0 0 100 0 16
2017 PM 80 16 1 1 0 1 0 98 1 141
2017 PM-01 75 19 2 2 0 2 0 96 2 53
2017 PM-02 85 15 0 0 0 0 0 100 0 20
2017 PM-03 78 17 0 0 0 6 0 100 0 18
2017 PM-04 88 12 0 0 0 0 0 100 0 17
2017 PM-05 96 4 0 0 0 0 0 100 0 23
2014 PM 72 22 2 2 1 0 0 94 3 243
2014 PM-01 66 28 4 1 1 0 0 94 2 95
2014 PM-02 70 23 2 0 2 2 0 96 2 45
2014 PM-03 79 17 0 4 0 0 0 96 4 24
2014 PM-04 80 13 3 0 3 0 0 93 3 28
2014 PM-05 76 18 0 5 0 0 0 95 5 38
2014 PM-06 77 15 0 8 0 0 0 92 8 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 33 7 11 4 0 1 78 16 123
2020 PM-01 46 31 10 10 2 0 0 77 13 48
2020 PM-03 25 38 6 19 6 0 6 67 27 16
2020 PM-04 58 29 4 4 4 0 0 88 8 24
2020 PM-05 38 50 0 13 0 0 0 88 13 16
2019 PM 50 26 7 10 7 0 0 76 16 123
2019 PM-01 36 30 14 14 7 0 0 66 20 44
2019 PM-02 61 6 6 6 22 0 0 67 28 18
2019 PM-04 48 37 4 7 4 0 0 85 11 27
2019 PM-05 67 27 7 0 0 0 0 93 0 15
2017 PM 38 35 6 13 7 0 0 73 21 142
2017 PM-01 30 32 11 21 6 0 0 62 26 53
2017 PM-02 52 28 0 9 10 0 0 81 19 21
2017 PM-03 6 56 6 22 11 0 0 61 33 18
2017 PM-04 47 41 0 12 0 0 0 88 12 17
2017 PM-05 61 26 4 0 9 0 0 87 9 23
2014 PM 42 35 8 10 4 0 0 77 14 243
2014 PM-01 33 38 9 13 6 1 0 71 19 95
2014 PM-02 49 36 6 7 2 0 0 85 9 45
2014 PM-03 50 29 0 21 0 0 0 79 21 24
2014 PM-04 50 37 10 0 3 0 0 87 3 28
2014 PM-05 45 24 13 11 8 0 0 68 19 38
2014 PM-06 46 46 8 0 0 0 0 92 0 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 34 43 10 7 4 0 2 78 12 122
2020 PM-01 36 49 6 6 2 0 0 85 9 47
2020 PM-03 38 38 6 6 13 0 0 75 19 16
2020 PM-04 29 50 13 4 0 0 4 83 4 24
2020 PM-05 25 50 13 6 0 0 6 80 7 16
2019 PM 22 41 12 19 6 0 0 63 25 122
2019 PM-01 23 35 12 21 9 0 0 58 30 43
2019 PM-02 28 33 6 22 11 0 0 61 33 18
2019 PM-04 19 48 11 19 4 0 0 67 22 27
2019 PM-05 20 47 27 7 0 0 0 67 7 15
2018 PM 20 48 9 21 2 0 0 68 23 113
2018 PM-01 17 45 11 26 2 0 0 62 28 47
2018 PM-02 47 24 6 24 0 0 0 71 24 17
2018 PM-03 7 60 7 27 0 0 0 67 27 15
2018 PM-04 24 47 12 12 6 0 0 71 18 17
2018 PM-05 20 70 0 10 0 0 0 90 10 10
2017 PM 20 43 11 18 7 0 0 63 26 141
2017 PM-01 21 44 9 15 11 0 0 64 26 53
2017 PM-02 28 34 9 24 5 0 0 62 28 21
2017 PM-03 11 56 6 22 6 0 0 67 28 18
2017 PM-04 12 35 24 24 6 0 0 47 30 17
2017 PM-05 26 48 9 13 4 0 0 74 17 23
2014 PM 17 35 14 21 13 0 0 52 34 243
2014 PM-01 13 33 13 24 16 0 0 46 40 95
2014 PM-02 21 36 14 14 13 2 0 59 27 45
2014 PM-03 17 46 4 29 4 0 0 63 33 24
2014 PM-04 16 37 16 20 10 0 0 53 30 28
2014 PM-05 16 37 13 21 13 0 0 53 34 38
2014 PM-06 30 23 30 0 16 0 0 54 16 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 38 11 7 2 0 0 81 8 122
2020 PM-01 45 28 17 11 0 0 0 72 11 47
2020 PM-03 44 44 6 6 0 0 0 88 6 16
2020 PM-04 54 42 4 0 0 0 0 96 0 24
2020 PM-05 31 56 0 13 0 0 0 88 13 16
2019 PM 45 33 11 7 4 1 0 79 11 123
2019 PM-01 36 39 11 9 2 2 0 77 12 44
2019 PM-02 28 39 22 0 11 0 0 67 11 18
2019 PM-04 41 37 11 7 4 0 0 78 11 27
2019 PM-05 73 20 7 0 0 0 0 93 0 15
2017 PM 44 33 5 14 3 0 1 78 17 142
2017 PM-01 28 40 4 22 6 0 0 68 28 53
2017 PM-02 52 19 14 9 5 0 0 72 14 21
2017 PM-03 33 44 0 22 0 0 0 78 22 18
2017 PM-04 41 41 6 6 0 0 6 87 6 17
2017 PM-05 78 17 4 0 0 0 0 96 0 23
2014 PM 40 37 9 10 4 0 0 77 14 243
2014 PM-01 33 38 13 10 7 0 0 70 17 95
2014 PM-02 49 29 12 4 4 2 0 79 9 45
2014 PM-03 33 50 4 12 0 0 0 83 12 24
2014 PM-04 47 33 3 16 0 0 0 80 16 28
2014 PM-05 39 45 3 13 0 0 0 84 13 38
2014 PM-06 53 23 8 8 8 0 0 77 16 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 60 21 11 3 3 0 1 83 7 121
2020 PM-01 50 23 19 4 2 0 2 74 6 48
2020 PM-03 47 40 0 13 0 0 0 87 13 15
2020 PM-04 83 13 4 0 0 0 0 96 0 23
2020 PM-05 75 19 6 0 0 0 0 94 0 16
2019 PM 59 20 8 9 2 0 1 80 11 123
2019 PM-01 50 23 11 9 5 0 2 74 14 44
2019 PM-02 50 17 22 11 0 0 0 67 11 18
2019 PM-04 59 26 0 15 0 0 0 85 15 27
2019 PM-05 87 7 7 0 0 0 0 93 0 15
2018 PM 54 21 12 8 5 0 0 75 13 113
2018 PM-01 40 23 19 6 11 0 0 64 17 47
2018 PM-02 65 12 6 18 0 0 0 76 18 17
2018 PM-03 33 33 13 20 0 0 0 67 20 15
2018 PM-04 76 12 6 0 6 0 0 88 6 17
2018 PM-05 100 0 0 0 0 0 0 100 0 10
2017 PM 50 30 7 7 6 0 0 80 13 142
2017 PM-01 32 33 9 13 13 0 0 64 26 53
2017 PM-02 57 29 5 9 0 0 0 86 9 21
2017 PM-03 56 33 6 0 6 0 0 89 6 18
2017 PM-04 53 41 6 0 0 0 0 94 0 17
2017 PM-05 78 13 4 4 0 0 0 91 4 23
2014 PM 42 30 7 12 8 0 0 72 20 243
2014 PM-01 32 34 10 15 9 0 0 66 24 95
2014 PM-02 55 27 5 4 9 0 0 82 13 45
2014 PM-03 46 42 0 13 0 0 0 87 13 24
2014 PM-04 47 23 7 16 7 0 0 70 23 28
2014 PM-05 42 34 5 11 8 0 0 76 18 38
2014 PM-06 54 0 15 15 16 0 0 54 31 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 31 6 5 5 0 0 85 10 123
2020 PM-01 54 29 8 6 2 0 0 83 8 48
2020 PM-03 63 19 0 13 6 0 0 81 19 16
2020 PM-04 54 38 4 4 0 0 0 92 4 24
2020 PM-05 56 38 6 0 0 0 0 94 0 16
2019 PM 54 34 7 4 2 0 0 88 6 122
2019 PM-01 48 39 7 5 2 0 0 86 7 44
2019 PM-02 61 22 6 6 6 0 0 83 11 18
2019 PM-04 41 56 0 4 0 0 0 96 4 27
2019 PM-05 53 27 20 0 0 0 0 80 0 15
2018 PM 44 36 14 5 2 0 0 80 6 110
2018 PM-01 42 36 18 4 0 0 0 78 4 45
2018 PM-02 63 13 6 6 13 0 0 75 19 16
2018 PM-03 40 47 13 0 0 0 0 87 0 15
2018 PM-04 47 35 12 6 0 0 0 82 6 17
2018 PM-05 30 60 10 0 0 0 0 90 0 10
2017 PM 37 43 8 4 9 0 0 80 12 141
2017 PM-01 24 55 6 4 11 0 0 79 15 53
2017 PM-02 35 45 6 5 10 0 0 80 15 20
2017 PM-03 44 44 6 0 6 0 0 89 6 18
2017 PM-04 47 35 12 6 0 0 0 82 6 17
2017 PM-05 48 30 9 4 9 0 0 78 13 23
2014 PM 31 43 12 8 7 0 0 74 15 242
2014 PM-01 29 45 15 7 4 0 0 74 12 94
2014 PM-02 42 42 7 5 4 0 0 83 9 45
2014 PM-03 37 54 8 0 0 0 0 92 0 24
2014 PM-04 16 46 14 13 10 0 0 63 23 28
2014 PM-05 29 26 11 13 21 0 0 55 34 38
2014 PM-06 31 54 8 8 0 0 0 85 8 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 31 6 11 6 0 0 77 17 122
2020 PM-01 40 36 6 13 4 0 0 77 17 47
2020 PM-03 38 38 6 13 6 0 0 75 19 16
2020 PM-04 54 33 0 13 0 0 0 88 13 24
2020 PM-05 69 19 6 6 0 0 0 88 6 16
2019 PM 36 31 13 11 10 0 0 67 20 123
2019 PM-01 34 32 9 14 11 0 0 66 25 44
2019 PM-02 33 28 11 6 22 0 0 61 28 18
2019 PM-04 33 44 11 7 4 0 0 78 11 27
2019 PM-05 53 20 20 0 7 0 0 73 7 15
2018 PM 37 25 11 16 12 0 0 62 28 112
2018 PM-01 26 32 13 21 9 0 0 57 30 47
2018 PM-02 59 6 12 6 18 0 0 65 24 17
2018 PM-03 36 21 7 21 14 0 0 57 36 14
2018 PM-04 47 24 6 18 6 0 0 71 24 17
2018 PM-05 50 30 10 0 10 0 0 80 10 10
2017 PM 36 22 19 11 11 0 1 59 22 142
2017 PM-01 28 13 28 13 17 0 0 42 30 53
2017 PM-02 19 43 5 9 24 0 0 62 33 21
2017 PM-03 39 28 17 0 11 0 6 71 12 18
2017 PM-04 47 23 18 12 0 0 0 70 12 17
2017 PM-05 57 22 13 9 0 0 0 78 9 23
2014 PM 18 36 17 15 14 0 0 55 29 242
2014 PM-01 14 28 23 17 17 0 0 42 34 94
2014 PM-02 31 38 6 15 9 0 0 69 25 45
2014 PM-03 21 54 12 13 0 0 0 75 13 24
2014 PM-04 16 30 10 20 23 0 0 47 43 28
2014 PM-05 16 42 21 11 11 0 0 58 21 38
2014 PM-06 8 53 15 8 16 0 0 61 23 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 33 11 7 5 0 0 77 12 122
2020 PM-01 45 38 13 4 0 0 0 83 4 47
2020 PM-03 44 19 6 19 13 0 0 63 31 16
2020 PM-04 38 46 4 8 4 0 0 83 13 24
2020 PM-05 56 31 13 0 0 0 0 88 0 16
2019 PM 37 34 12 14 2 0 0 71 16 122
2019 PM-01 39 36 16 9 0 0 0 75 9 44
2019 PM-02 35 41 6 18 0 0 0 76 18 17
2019 PM-04 37 26 7 26 4 0 0 63 30 27
2019 PM-05 40 40 13 7 0 0 0 80 7 15
2018 PM 33 29 19 14 4 0 0 62 19 113
2018 PM-01 28 32 26 13 2 0 0 60 15 47
2018 PM-02 65 6 12 18 0 0 0 71 18 17
2018 PM-03 27 40 13 20 0 0 0 67 20 15
2018 PM-04 29 18 18 18 18 0 0 47 35 17
2018 PM-05 40 40 10 10 0 0 0 80 10 10
2017 PM 32 37 13 10 8 0 0 69 18 142
2017 PM-01 36 42 9 4 9 0 0 78 13 53
2017 PM-02 28 34 9 14 14 0 0 62 28 21
2017 PM-03 17 56 17 6 6 0 0 72 11 18
2017 PM-04 47 11 12 30 0 0 0 59 30 17
2017 PM-05 39 30 17 9 4 0 0 70 13 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 32 7 2 5 1 0 87 7 122
2020 PM-01 53 32 9 2 2 2 0 87 4 47
2020 PM-03 56 25 6 0 13 0 0 81 13 16
2020 PM-04 63 33 4 0 0 0 0 96 0 24
2020 PM-05 56 31 13 0 0 0 0 88 0 16
2019 PM 54 30 12 2 2 0 0 84 4 123
2019 PM-01 45 39 9 5 2 0 0 84 7 44
2019 PM-02 67 17 17 0 0 0 0 83 0 18
2019 PM-04 44 44 7 4 0 0 0 89 4 27
2019 PM-05 53 27 20 0 0 0 0 80 0 15
2018 PM 54 34 7 3 1 1 0 89 4 112
2018 PM-01 52 39 4 2 0 2 0 93 2 46
2018 PM-02 53 24 12 12 0 0 0 76 12 17
2018 PM-03 53 27 20 0 0 0 0 80 0 15
2018 PM-04 53 35 6 0 6 0 0 88 6 17
2018 PM-05 70 30 0 0 0 0 0 100 0 10
2017 PM 47 35 8 5 4 1 0 83 9 142
2017 PM-01 47 38 6 2 7 0 0 85 9 53
2017 PM-02 33 33 9 19 5 0 0 66 24 21
2017 PM-03 61 28 11 0 0 0 0 89 0 18
2017 PM-04 41 41 6 6 0 6 0 87 6 17
2017 PM-05 61 35 4 0 0 0 0 96 0 23
2014 PM 33 38 14 8 6 1 0 72 14 243
2014 PM-01 31 41 20 5 2 1 0 72 7 95
2014 PM-02 35 36 14 9 4 2 0 73 13 45
2014 PM-03 42 33 12 13 0 0 0 75 13 24
2014 PM-04 16 51 10 7 16 0 0 67 23 28
2014 PM-05 37 32 5 13 11 3 0 70 24 38
2014 PM-06 61 15 8 8 8 0 0 77 16 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 33 9 6 7 0 0 78 13 120
2020 PM-01 41 35 9 11 4 0 0 76 15 46
2020 PM-03 33 40 13 0 13 0 0 73 13 15
2020 PM-04 54 38 4 4 0 0 0 92 4 24
2020 PM-05 63 25 13 0 0 0 0 88 0 16
2019 PM 37 33 7 17 5 0 0 71 22 123
2019 PM-01 36 34 7 20 2 0 0 70 23 44
2019 PM-02 28 33 6 17 17 0 0 61 33 18
2019 PM-04 33 37 11 19 0 0 0 70 19 27
2019 PM-05 53 27 7 13 0 0 0 80 13 15
2018 PM 38 28 12 15 6 0 0 66 21 113
2018 PM-01 28 32 11 26 4 0 0 60 30 47
2018 PM-02 53 12 12 6 18 0 0 65 24 17
2018 PM-03 33 33 20 13 0 0 0 67 13 15
2018 PM-04 41 29 18 6 6 0 0 71 12 17
2018 PM-05 70 30 0 0 0 0 0 100 0 10
2017 PM 35 32 11 10 13 0 0 67 22 142
2017 PM-01 23 36 11 9 21 0 0 59 30 53
2017 PM-02 28 28 15 5 24 0 0 57 28 21
2017 PM-03 33 44 17 0 6 0 0 78 6 18
2017 PM-04 59 17 12 6 6 0 0 76 12 17
2017 PM-05 48 39 0 13 0 0 0 87 13 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 27 4 2 2 0 0 92 4 121
2020 PM-01 63 30 4 2 0 0 0 93 2 46
2020 PM-03 63 25 6 6 0 0 0 88 6 16
2020 PM-04 67 33 0 0 0 0 0 100 0 24
2020 PM-05 69 25 6 0 0 0 0 94 0 16
2019 PM 69 21 9 2 0 0 0 89 2 121
2019 PM-01 65 21 14 0 0 0 0 86 0 43
2019 PM-02 65 18 6 12 0 0 0 82 12 17
2019 PM-04 63 30 7 0 0 0 0 93 0 27
2019 PM-05 73 13 13 0 0 0 0 87 0 15
2018 PM 62 28 11 0 0 0 0 89 0 112
2018 PM-01 66 26 9 0 0 0 0 91 0 47
2018 PM-02 75 13 13 0 0 0 0 88 0 16
2018 PM-03 60 27 13 0 0 0 0 87 0 15
2018 PM-04 53 29 18 0 0 0 0 82 0 17
2018 PM-05 50 40 10 0 0 0 0 90 0 10
2017 PM 62 28 4 4 1 1 0 90 6 141
2017 PM-01 55 32 6 4 4 0 0 87 7 53
2017 PM-02 60 25 5 10 0 0 0 85 10 20
2017 PM-03 83 11 6 0 0 0 0 94 0 18
2017 PM-04 53 41 0 6 0 0 0 94 6 17
2017 PM-05 65 30 4 0 0 0 0 96 0 23
2014 PM 60 27 7 4 3 0 0 87 6 243
2014 PM-01 55 33 8 1 2 0 0 89 3 95
2014 PM-02 67 28 2 0 2 0 0 96 2 45
2014 PM-03 66 25 8 0 0 0 0 92 0 24
2014 PM-04 60 20 10 10 0 0 0 80 10 28
2014 PM-05 53 21 5 11 11 0 0 74 21 38
2014 PM-06 77 8 8 8 0 0 0 84 8 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 36 9 9 6 0 1 76 15 122
2020 PM-01 30 36 11 19 2 0 2 67 22 47
2020 PM-03 31 56 0 6 6 0 0 88 13 16
2020 PM-04 54 38 4 4 0 0 0 92 4 24
2020 PM-05 56 25 13 0 6 0 0 81 6 16
2019 PM 37 38 7 11 6 1 1 76 17 122
2019 PM-01 28 40 9 7 14 2 0 69 21 43
2019 PM-02 33 33 11 17 6 0 0 67 22 18
2019 PM-04 44 41 7 7 0 0 0 85 7 27
2019 PM-05 47 40 7 7 0 0 0 87 7 15
2018 PM 30 32 11 18 10 0 0 62 27 113
2018 PM-01 17 28 21 21 13 0 0 45 34 47
2018 PM-02 47 18 6 24 6 0 0 65 29 17
2018 PM-03 47 27 7 13 7 0 0 73 20 15
2018 PM-04 35 41 0 12 12 0 0 76 24 17
2018 PM-05 40 60 0 0 0 0 0 100 0 10
2017 PM 32 30 12 14 11 1 0 62 26 141
2017 PM-01 25 29 7 21 19 0 0 53 39 53
2017 PM-02 25 25 15 20 15 0 0 50 35 20
2017 PM-03 17 61 11 6 6 0 0 78 11 18
2017 PM-04 36 35 24 6 0 0 0 70 6 17
2017 PM-05 57 22 9 9 4 0 0 78 13 23
2014 PM 18 35 13 13 20 0 0 54 34 243
2014 PM-01 11 25 18 18 28 0 0 36 46 95
2014 PM-02 18 39 17 6 19 0 0 57 26 45
2014 PM-03 33 38 4 12 12 0 0 71 25 24
2014 PM-04 16 44 7 13 20 0 0 60 33 28
2014 PM-05 16 53 8 13 11 0 0 68 24 38
2014 PM-06 54 23 8 8 8 0 0 77 16 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 38 12 7 6 0 0 75 12 122
2020 PM-01 34 28 21 13 4 0 0 62 17 47
2020 PM-03 44 44 0 6 6 0 0 88 13 16
2020 PM-04 33 58 4 4 0 0 0 92 4 24
2020 PM-05 56 44 0 0 0 0 0 100 0 16
2019 PM 35 29 15 12 9 0 0 64 21 123
2019 PM-01 27 30 14 16 14 0 0 57 30 44
2019 PM-02 28 17 22 17 17 0 0 44 33 18
2019 PM-04 33 37 15 11 4 0 0 70 15 27
2019 PM-05 60 20 20 0 0 0 0 80 0 15
2018 PM 35 23 11 14 17 0 0 59 31 111
2018 PM-01 26 21 15 19 19 0 0 47 38 47
2018 PM-02 41 18 6 18 18 0 0 59 35 17
2018 PM-03 60 13 13 7 7 0 0 73 13 15
2018 PM-04 29 35 6 6 24 0 0 65 29 17
2017 PM 34 31 10 9 15 0 1 66 24 141
2017 PM-01 29 23 9 13 26 0 0 51 39 53
2017 PM-02 20 35 15 10 20 0 0 55 30 20
2017 PM-03 33 44 6 11 6 0 0 78 17 18
2017 PM-04 35 47 6 6 0 0 6 87 6 17
2017 PM-05 52 35 9 0 4 0 0 87 4 23
2014 PM 23 27 14 17 19 0 0 50 36 243
2014 PM-01 14 21 16 26 23 0 1 35 50 95
2014 PM-02 31 27 19 9 15 0 0 57 24 45
2014 PM-03 33 46 4 8 8 0 0 79 17 24
2014 PM-04 20 20 17 17 27 0 0 40 43 28
2014 PM-05 24 37 11 16 13 0 0 60 29 38
2014 PM-06 54 23 8 0 16 0 0 77 16 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 36 7 7 5 0 1 82 12 122
2020 PM-01 38 38 13 9 2 0 0 77 11 47
2020 PM-03 25 56 0 6 13 0 0 81 19 16
2020 PM-04 58 42 0 0 0 0 0 100 0 24
2020 PM-05 69 19 6 6 0 0 0 88 6 16
2019 PM 36 35 13 11 5 0 1 71 16 121
2019 PM-01 33 29 17 17 5 0 0 62 21 42
2019 PM-02 39 33 11 6 11 0 0 72 17 18
2019 PM-04 33 44 7 11 4 0 0 78 15 27
2019 PM-05 47 40 13 0 0 0 0 87 0 15
2018 PM 33 35 10 17 5 0 0 68 22 112
2018 PM-01 26 38 11 19 6 0 0 64 26 47
2018 PM-02 47 24 0 29 0 0 0 71 29 17
2018 PM-03 33 20 27 7 13 0 0 53 20 15
2018 PM-04 31 44 6 19 0 0 0 75 19 16
2018 PM-05 60 30 0 0 10 0 0 90 10 10
2017 PM 37 31 11 12 8 0 0 69 20 141
2017 PM-01 30 23 11 19 17 0 0 53 36 53
2017 PM-02 30 35 15 15 5 0 0 65 20 20
2017 PM-03 33 44 11 6 6 0 0 78 11 18
2017 PM-04 47 35 6 12 0 0 0 82 12 17
2017 PM-05 57 35 9 0 0 0 0 91 0 23
2014 PM 26 27 18 16 13 0 0 53 29 242
2014 PM-01 17 23 29 19 12 0 0 40 31 95
2014 PM-02 35 24 15 9 15 0 2 61 24 45
2014 PM-03 35 44 4 9 9 0 0 78 17 23
2014 PM-04 30 23 13 20 13 0 0 53 33 28
2014 PM-05 26 29 11 21 13 0 0 55 34 38
2014 PM-06 39 38 8 8 8 0 0 77 16 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 30 7 3 4 0 0 85 7 122
2020 PM-01 55 28 11 4 2 0 0 83 6 47
2020 PM-03 63 19 6 6 6 0 0 81 13 16
2020 PM-04 63 33 4 0 0 0 0 96 0 24
2020 PM-05 44 50 6 0 0 0 0 94 0 16
2019 PM 55 28 7 8 1 0 0 83 9 121
2019 PM-01 52 26 10 12 0 0 0 79 12 42
2019 PM-02 50 28 6 11 6 0 0 78 17 18
2019 PM-04 56 37 4 4 0 0 0 93 4 27
2019 PM-05 53 33 13 0 0 0 0 87 0 15
2018 PM 41 37 14 6 2 0 0 78 8 113
2018 PM-01 40 36 15 9 0 0 0 77 9 47
2018 PM-02 59 18 6 12 6 0 0 76 18 17
2018 PM-03 40 33 20 7 0 0 0 73 7 15
2018 PM-04 35 47 12 0 6 0 0 82 6 17
2018 PM-05 30 50 20 0 0 0 0 80 0 10
2017 PM 43 33 10 6 6 1 0 77 13 141
2017 PM-01 32 41 9 6 11 0 0 74 17 53
2017 PM-02 45 30 10 10 5 0 0 75 15 20
2017 PM-03 50 33 17 0 0 0 0 83 0 18
2017 PM-04 47 35 6 6 0 6 0 87 6 17
2017 PM-05 52 17 13 9 9 0 0 70 17 23
2014 PM 37 36 11 10 5 0 0 74 15 242
2014 PM-01 28 43 14 10 6 0 0 70 16 94
2014 PM-02 47 34 4 12 2 0 0 81 15 45
2014 PM-03 50 42 4 4 0 0 0 92 4 24
2014 PM-04 33 30 20 10 7 0 0 63 17 28
2014 PM-05 45 24 11 13 8 0 0 68 21 38
2014 PM-06 39 38 8 8 8 0 0 77 16 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 34 28 23 8 6 1 0 63 14 121
2020 PM-01 36 21 19 13 11 0 0 57 23 47
2020 PM-03 31 25 25 6 13 0 0 56 19 16
2020 PM-04 21 42 29 8 0 0 0 63 8 24
2020 PM-05 40 33 20 7 0 0 0 73 7 15
2019 PM 28 29 19 11 12 1 1 58 23 122
2019 PM-01 30 18 20 7 23 0 2 49 30 44
2019 PM-02 33 39 6 11 11 0 0 72 22 18
2019 PM-04 15 38 19 15 8 4 0 56 24 26
2019 PM-05 33 40 20 7 0 0 0 73 7 15
2018 PM 40 23 18 8 11 0 1 63 19 113
2018 PM-01 45 15 23 9 9 0 0 60 17 47
2018 PM-02 35 18 29 6 12 0 0 53 18 17
2018 PM-03 20 20 20 20 13 0 7 43 36 15
2018 PM-04 47 41 6 0 6 0 0 88 6 17
2018 PM-05 60 30 0 10 0 0 0 90 10 10
2017 PM 39 32 15 4 7 1 2 74 11 142
2017 PM-01 51 21 11 0 13 0 4 74 14 53
2017 PM-02 33 48 5 9 0 5 0 85 10 21
2017 PM-03 28 39 22 6 6 0 0 67 11 18
2017 PM-04 53 18 30 0 0 0 0 70 0 17
2017 PM-05 30 39 17 9 0 0 4 73 9 23
2014 PM 30 24 22 8 13 0 3 56 21 243
2014 PM-01 44 19 14 5 10 0 7 68 17 95
2014 PM-02 20 27 27 4 19 0 2 49 24 45
2014 PM-03 4 33 37 17 8 0 0 38 25 24
2014 PM-04 34 17 23 13 13 0 0 51 26 28
2014 PM-05 18 34 29 8 11 0 0 53 18 38
2014 PM-06 30 23 23 8 16 0 0 54 23 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 18 37 23 11 0 1 35 28 122
2020 PM-01 11 23 38 19 9 0 0 28 34 47
2020 PM-03 31 0 44 19 6 0 0 25 31 16
2020 PM-04 4 25 25 25 21 0 0 46 29 24
2020 PM-05 0 19 50 25 6 0 0 31 19 16
2019 PM 16 22 28 17 15 0 2 33 39 121
2019 PM-01 14 16 26 26 14 0 5 41 32 43
2019 PM-02 22 22 22 6 28 0 0 33 44 18
2019 PM-04 12 19 42 15 12 0 0 27 31 26
2019 PM-05 7 27 33 13 20 0 0 33 33 15
2018 PM 13 26 29 19 12 0 2 31 40 113
2018 PM-01 21 30 23 15 9 0 2 24 52 47
2018 PM-02 0 12 29 29 29 0 0 59 12 17
2018 PM-03 20 33 20 13 13 0 0 27 53 15
2018 PM-04 12 18 35 18 12 0 6 31 31 17
2018 PM-05 0 20 50 30 0 0 0 30 20 10
2017 PM 13 29 34 13 10 0 1 24 42 142
2017 PM-01 15 26 34 15 9 0 0 24 41 53
2017 PM-02 14 24 38 9 9 0 5 20 40 21
2017 PM-03 17 33 28 11 11 0 0 22 50 18
2017 PM-04 12 47 24 6 12 0 0 18 59 17
2017 PM-05 4 22 39 26 9 0 0 35 26 23
2014 PM 21 30 31 13 3 0 2 16 52 243
2014 PM-01 18 26 33 17 4 0 2 21 45 95
2014 PM-02 14 38 27 15 4 0 2 20 53 45
2014 PM-03 12 54 21 12 0 0 0 12 67 24
2014 PM-04 33 27 27 10 3 0 0 13 60 28
2014 PM-05 29 21 42 5 0 0 3 5 51 38
2014 PM-06 39 23 23 15 0 0 0 15 62 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 7 12 28 30 21 1 1 52 19 121
2020 PM-01 2 19 26 28 23 2 0 52 22 47
2020 PM-03 25 0 44 25 6 0 0 31 25 16
2020 PM-04 4 4 22 43 26 0 0 70 9 23
2020 PM-05 0 13 31 44 13 0 0 56 13 16
2019 PM 14 20 26 23 16 0 1 40 34 122
2019 PM-01 16 21 28 19 16 0 0 35 37 43
2019 PM-02 22 17 28 11 22 0 0 33 39 18
2019 PM-04 15 15 26 37 7 0 0 44 30 27
2019 PM-05 0 13 27 27 33 0 0 60 13 15
2018 PM 18 11 35 19 14 2 2 35 29 113
2018 PM-01 19 15 30 23 9 2 2 33 36 47
2018 PM-02 12 12 24 18 29 6 0 50 25 17
2018 PM-03 33 13 20 20 13 0 0 33 47 15
2018 PM-04 6 0 65 6 18 0 6 25 6 17
2018 PM-05 0 0 60 20 20 0 0 40 0 10
2017 PM 14 16 30 18 15 2 4 35 32 141
2017 PM-01 21 13 26 21 13 2 4 36 36 53
2017 PM-02 14 29 33 5 14 0 5 20 45 21
2017 PM-03 18 12 24 18 29 0 0 47 29 17
2017 PM-04 12 18 23 30 12 6 0 44 31 17
2017 PM-05 0 17 35 26 13 4 4 43 19 23
2014 PM 25 25 31 11 7 1 1 18 50 242
2014 PM-01 19 29 32 11 7 0 2 18 49 95
2014 PM-02 27 33 23 11 7 0 0 18 60 44
2014 PM-03 17 29 29 13 4 4 4 18 50 24
2014 PM-04 40 7 40 7 7 0 0 13 46 28
2014 PM-05 26 21 34 8 8 3 0 16 49 38
2014 PM-06 31 8 30 23 8 0 0 31 39 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 11 17 34 21 13 1 2 35 29 122
2020 PM-01 9 6 36 30 15 2 2 47 16 47
2020 PM-03 19 13 25 31 13 0 0 44 31 16
2020 PM-04 8 25 42 17 8 0 0 25 33 24
2020 PM-05 19 31 31 13 6 0 0 19 50 16
2019 PM 16 14 30 21 16 2 2 38 31 120
2019 PM-01 7 10 27 20 27 5 5 51 19 41
2019 PM-02 6 17 44 11 22 0 0 33 22 18
2019 PM-04 26 11 26 30 7 0 0 37 37 27
2019 PM-05 13 20 40 20 7 0 0 27 33 15
2018 PM 12 26 25 19 17 0 2 37 38 113
2018 PM-01 9 32 19 21 15 0 4 38 42 47
2018 PM-02 6 24 6 24 41 0 0 65 29 17
2018 PM-03 27 13 33 20 7 0 0 27 40 15
2018 PM-04 18 24 29 12 18 0 0 29 41 17
2018 PM-05 10 20 30 30 10 0 0 40 30 10
2017 PM 19 25 27 13 13 0 4 26 45 142
2017 PM-01 13 26 23 13 19 0 6 34 42 53
2017 PM-02 24 19 29 9 14 0 5 25 45 21
2017 PM-03 17 28 33 11 6 0 6 18 47 18
2017 PM-04 24 24 47 6 0 0 0 6 47 17
2017 PM-05 22 22 26 22 9 0 0 30 43 23
2014 PM 27 19 27 16 8 1 3 25 48 243
2014 PM-01 15 20 33 16 8 3 5 27 38 95
2014 PM-02 23 17 31 12 15 0 2 27 41 45
2014 PM-03 12 17 33 29 4 0 4 35 30 24
2014 PM-04 53 13 13 14 7 0 0 20 66 28
2014 PM-05 45 26 13 16 0 0 0 16 71 38
2014 PM-06 46 8 23 16 8 0 0 23 54 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 7 9 33 30 22 0 0 52 16 122
2020 PM-01 6 0 26 40 28 0 0 68 6 47
2020 PM-03 6 13 31 19 31 0 0 50 19 16
2020 PM-04 0 17 54 17 13 0 0 29 17 24
2020 PM-05 19 6 19 50 6 0 0 56 25 16
2019 PM 11 14 26 27 17 0 4 46 26 122
2019 PM-01 11 11 20 25 25 0 7 54 24 44
2019 PM-02 17 11 17 33 22 0 0 56 28 18
2019 PM-04 15 19 41 22 4 0 0 26 33 27
2019 PM-05 13 7 27 33 13 0 7 50 21 15
2018 PM 5 10 34 32 17 0 3 50 15 113
2018 PM-01 6 13 26 32 19 0 4 53 20 47
2018 PM-02 0 6 29 35 29 0 0 65 6 17
2018 PM-03 7 7 40 33 13 0 0 47 13 15
2018 PM-04 6 6 41 29 12 0 6 44 13 17
2018 PM-05 0 10 40 40 10 0 0 50 10 10
2017 PM 10 15 29 25 15 0 7 43 27 142
2017 PM-01 11 15 15 28 15 0 15 51 31 53
2017 PM-02 9 14 28 34 9 0 5 45 25 21
2017 PM-03 6 6 33 33 17 0 6 53 12 18
2017 PM-04 6 12 53 12 18 0 0 30 18 17
2017 PM-05 4 30 30 17 17 0 0 35 35 23
2014 PM 22 18 29 19 7 1 5 28 42 241
2014 PM-01 12 16 21 28 11 2 10 45 31 95
2014 PM-02 16 27 32 15 6 0 4 22 45 45
2014 PM-03 12 12 50 21 4 0 0 25 25 24
2014 PM-04 43 14 32 4 7 0 0 11 57 26
2014 PM-05 37 21 26 16 0 0 0 16 58 38
2014 PM-06 46 8 39 8 0 0 0 8 54 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 14 15 28 25 17 1 0 43 29 122
2020 PM-01 13 17 21 30 17 2 0 48 30 47
2020 PM-03 25 0 31 19 25 0 0 44 25 16
2020 PM-04 4 29 29 25 13 0 0 38 33 24
2020 PM-05 13 13 44 25 6 0 0 31 25 16
2019 PM 20 21 20 19 16 2 2 36 43 123
2019 PM-01 23 20 20 14 20 0 2 35 44 44
2019 PM-02 33 17 11 17 22 0 0 39 50 18
2019 PM-04 26 15 22 26 7 4 0 35 42 27
2019 PM-05 7 7 27 40 13 0 7 57 14 15
2018 PM 20 24 31 12 10 0 4 22 46 113
2018 PM-01 26 21 30 13 6 0 4 20 49 47
2018 PM-02 6 41 24 6 18 0 6 25 50 17
2018 PM-03 40 27 20 7 7 0 0 13 67 15
2018 PM-04 12 12 47 12 12 0 6 25 25 17
2018 PM-05 0 20 40 30 10 0 0 40 20 10
2017 PM 19 21 31 13 11 2 3 25 42 141
2017 PM-01 23 19 34 9 9 2 4 20 44 53
2017 PM-02 10 40 30 10 5 0 5 16 53 20
2017 PM-03 22 11 28 17 17 6 0 35 35 18
2017 PM-04 12 24 23 18 18 6 0 38 38 17
2017 PM-05 13 22 35 13 13 0 4 27 36 23
2014 PM 33 25 23 11 5 0 2 17 59 243
2014 PM-01 31 22 21 14 6 0 5 21 56 95
2014 PM-02 38 14 29 11 6 0 2 18 53 45
2014 PM-03 29 42 29 0 0 0 0 0 71 24
2014 PM-04 43 23 20 7 7 0 0 13 66 28
2014 PM-05 21 42 24 13 0 0 0 13 63 38
2014 PM-06 46 8 15 23 8 0 0 31 54 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 9 16 37 17 20 2 0 37 25 120
2020 PM-01 9 21 32 13 21 4 0 36 31 47
2020 PM-03 19 19 38 25 0 0 0 25 38 16
2020 PM-04 4 21 21 29 25 0 0 54 25 24
2020 PM-05 7 0 43 14 36 0 0 50 7 14
2019 PM 16 22 23 18 18 2 3 37 39 119
2019 PM-01 9 21 21 21 23 2 2 46 32 43
2019 PM-02 33 28 17 6 17 0 0 22 61 18
2019 PM-04 16 16 20 20 20 4 4 43 35 25
2019 PM-05 7 7 36 29 14 0 7 46 15 14
2018 PM 19 14 23 26 16 0 3 43 34 113
2018 PM-01 17 15 28 26 11 0 4 38 33 47
2018 PM-02 18 6 24 41 12 0 0 53 24 17
2018 PM-03 40 13 13 27 7 0 0 33 53 15
2018 PM-04 6 18 12 24 35 0 6 63 25 17
2018 PM-05 0 30 30 10 30 0 0 40 30 10
2017 PM 21 18 22 19 12 2 5 34 43 141
2017 PM-01 21 19 21 19 13 4 4 34 43 53
2017 PM-02 28 24 15 24 5 5 0 30 55 21
2017 PM-03 22 22 28 11 11 0 6 24 47 18
2017 PM-04 18 12 17 18 30 0 6 50 31 17
2017 PM-05 18 14 23 32 5 0 9 40 35 22
2014 PM 14 15 28 26 11 1 6 39 31 242
2014 PM-01 6 14 28 30 14 2 6 47 22 95
2014 PM-02 25 21 24 18 9 0 4 27 48 44
2014 PM-03 4 17 33 25 13 0 8 41 23 24
2014 PM-04 33 16 13 27 7 0 3 35 51 28
2014 PM-05 5 13 37 24 13 0 8 40 20 38
2014 PM-06 23 8 39 30 0 0 0 30 31 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 16 20 33 18 11 1 1 30 37 122
2020 PM-01 17 28 28 11 15 2 0 26 46 47
2020 PM-03 31 13 25 31 0 0 0 31 44 16
2020 PM-04 4 21 42 25 8 0 0 33 25 24
2020 PM-05 19 19 31 25 6 0 0 31 38 16
2019 PM 19 25 21 19 15 1 1 34 44 122
2019 PM-01 16 30 28 7 16 0 2 24 48 43
2019 PM-02 17 22 17 22 22 0 0 44 39 18
2019 PM-04 26 19 22 22 11 0 0 33 44 27
2019 PM-05 20 13 7 40 13 7 0 57 36 15
2018 PM 20 19 30 15 12 1 3 28 41 113
2018 PM-01 28 19 36 4 9 2 2 13 49 47
2018 PM-02 6 18 24 18 29 0 6 50 25 17
2018 PM-03 20 27 20 20 13 0 0 33 47 15
2018 PM-04 12 12 47 18 6 0 6 25 25 17
2018 PM-05 20 30 0 40 10 0 0 50 50 10
2017 PM 19 24 31 11 10 2 4 22 46 142
2017 PM-01 24 23 32 4 9 0 7 14 51 53
2017 PM-02 29 19 24 19 9 0 0 28 48 21
2017 PM-03 0 44 33 6 17 0 0 22 44 18
2017 PM-04 12 17 36 12 6 18 0 22 35 17
2017 PM-05 17 17 26 22 13 0 4 36 36 23
2014 PM 22 19 31 17 7 0 3 24 43 242
2014 PM-01 18 28 31 17 5 0 1 22 46 95
2014 PM-02 17 18 32 20 9 0 4 30 36 44
2014 PM-03 21 12 42 13 4 0 8 18 36 24
2014 PM-04 43 10 30 7 10 0 0 17 53 28
2014 PM-05 21 16 24 21 11 0 8 34 40 38
2014 PM-06 31 8 38 23 0 0 0 23 39 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 12 23 29 22 13 0 1 35 35 123
2020 PM-01 15 25 40 13 8 0 0 21 40 48
2020 PM-03 25 19 25 13 19 0 0 31 44 16
2020 PM-04 8 25 17 33 17 0 0 50 33 24
2020 PM-05 6 13 31 38 13 0 0 50 19 16
2019 PM 21 21 35 13 9 1 0 22 43 123
2019 PM-01 32 27 30 7 5 0 0 11 59 44
2019 PM-02 22 11 28 11 28 0 0 39 33 18
2019 PM-04 15 19 41 19 7 0 0 26 33 27
2019 PM-05 7 13 40 20 13 7 0 36 21 15
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 26 18 11 5 8 2 61 18 122
2020 PM-01 30 26 17 13 2 9 4 63 17 47
2020 PM-03 6 44 13 13 13 13 0 57 29 16
2020 PM-04 33 29 8 13 4 8 4 71 19 24
2020 PM-05 44 13 31 6 0 6 0 60 7 16
2019 PM 32 26 14 11 7 5 5 65 20 122
2019 PM-01 32 30 14 16 5 2 2 64 21 44
2019 PM-02 22 22 17 6 28 0 6 47 35 18
2019 PM-04 37 15 15 7 4 11 11 67 14 27
2019 PM-05 47 27 13 7 0 7 0 79 7 15
2018 PM 22 23 14 16 12 8 5 52 32 113
2018 PM-01 17 32 17 13 11 9 2 55 26 47
2018 PM-02 29 12 0 29 12 12 6 50 50 17
2018 PM-03 20 27 20 20 13 0 0 47 33 15
2018 PM-04 12 18 18 12 6 18 18 45 27 17
2018 PM-05 50 20 10 10 10 0 0 70 20 10
2017 PM 30 22 14 11 14 6 3 57 28 142
2017 PM-01 21 31 13 11 19 2 4 54 32 53
2017 PM-02 14 14 19 19 29 5 0 30 50 21
2017 PM-03 33 22 11 11 11 6 6 63 25 18
2017 PM-04 47 11 6 6 6 24 0 77 16 17
2017 PM-05 48 22 13 4 4 9 0 76 10 23
2014 PM 30 29 15 11 9 2 3 63 21 243
2014 PM-01 30 23 19 12 12 1 4 55 24 95
2014 PM-02 27 38 12 11 4 4 4 71 17 45
2014 PM-03 17 42 8 17 13 0 4 61 31 24
2014 PM-04 34 23 17 16 7 3 0 59 24 28
2014 PM-05 37 34 13 8 3 5 0 75 11 38
2014 PM-06 46 23 15 0 16 0 0 69 16 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 24 11 11 4 2 0 73 16 122
2020 PM-01 47 19 13 15 2 4 0 69 18 47
2020 PM-03 25 50 6 6 13 0 0 75 19 16
2020 PM-04 54 17 13 13 0 4 0 74 13 24
2020 PM-05 69 25 0 6 0 0 0 94 6 16
2019 PM 46 23 11 11 9 1 0 69 20 123
2019 PM-01 39 25 14 14 9 0 0 64 23 44
2019 PM-02 33 28 6 11 22 0 0 61 33 18
2019 PM-04 59 15 7 7 7 4 0 77 15 27
2019 PM-05 67 20 13 0 0 0 0 87 0 15
2018 PM 29 31 5 19 13 0 2 62 33 112
2018 PM-01 22 33 4 20 20 0 2 56 40 46
2018 PM-02 41 18 0 24 18 0 0 59 41 17
2018 PM-03 33 33 20 13 0 0 0 67 13 15
2018 PM-04 35 29 6 18 12 0 0 65 29 17
2018 PM-05 40 40 0 20 0 0 0 80 20 10
2017 PM 47 22 6 15 10 0 0 69 25 142
2017 PM-01 44 19 6 15 17 0 0 63 32 53
2017 PM-02 28 28 5 24 14 0 0 57 38 21
2017 PM-03 39 33 6 17 6 0 0 72 22 18
2017 PM-04 77 5 0 18 0 0 0 82 18 17
2017 PM-05 52 30 9 9 0 0 0 83 9 23
2014 PM 41 28 12 11 6 1 0 69 18 243
2014 PM-01 41 15 24 15 3 2 0 57 18 95
2014 PM-02 37 42 6 4 9 2 0 81 13 45
2014 PM-03 33 37 0 17 13 0 0 71 29 24
2014 PM-04 40 43 3 3 10 0 0 84 13 28
2014 PM-05 42 26 11 16 5 0 0 68 21 38
2014 PM-06 61 23 0 8 8 0 0 84 16 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 31 4 7 3 0 0 86 10 120
2020 PM-01 62 32 2 4 0 0 0 94 4 47
2020 PM-03 13 75 0 13 0 0 0 88 13 16
2020 PM-04 71 8 8 8 4 0 0 79 13 24
2020 PM-05 50 36 7 7 0 0 0 86 7 14
2019 PM 54 27 7 7 6 0 0 80 13 123
2019 PM-01 48 34 9 7 2 0 0 82 9 44
2019 PM-02 33 39 0 6 22 0 0 72 28 18
2019 PM-04 70 15 7 4 4 0 0 85 7 27
2019 PM-05 73 20 7 0 0 0 0 93 0 15
2018 PM 42 33 10 11 4 0 1 76 14 113
2018 PM-01 36 40 11 13 0 0 0 77 13 47
2018 PM-02 47 29 6 12 6 0 0 76 18 17
2018 PM-03 47 13 20 13 7 0 0 60 20 15
2018 PM-04 53 29 6 6 6 0 0 82 12 17
2018 PM-05 60 30 10 0 0 0 0 90 0 10
2017 PM 44 31 11 8 5 0 1 75 14 142
2017 PM-01 42 32 15 7 4 0 0 74 11 53
2017 PM-02 33 38 5 9 15 0 0 71 24 21
2017 PM-03 39 22 17 17 6 0 0 61 22 18
2017 PM-04 65 18 12 6 0 0 0 82 6 17
2017 PM-05 48 43 4 0 4 0 0 91 4 23
2014 PM 41 36 9 10 3 0 0 77 14 243
2014 PM-01 36 37 8 15 4 0 0 73 19 95
2014 PM-02 42 35 6 11 6 0 0 76 17 45
2014 PM-03 33 50 8 4 4 0 0 83 9 24
2014 PM-04 47 33 20 0 0 0 0 80 0 28
2014 PM-05 58 29 5 8 0 0 0 87 8 38
2014 PM-06 39 30 15 16 0 0 0 69 16 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 24 14 3 2 2 0 80 6 121
2020 PM-01 49 26 13 6 0 6 0 80 7 47
2020 PM-03 25 38 25 6 6 0 0 63 13 16
2020 PM-04 63 29 8 0 0 0 0 92 0 24
2020 PM-05 75 13 13 0 0 0 0 88 0 16
2019 PM 44 31 16 6 2 1 0 75 8 123
2019 PM-01 36 34 16 9 2 2 0 72 12 44
2019 PM-02 28 33 22 6 11 0 0 61 17 18
2019 PM-04 67 19 11 4 0 0 0 85 4 27
2019 PM-05 67 13 20 0 0 0 0 80 0 15
2018 PM 37 39 12 9 3 0 1 77 12 113
2018 PM-01 32 40 15 11 2 0 0 72 13 47
2018 PM-02 41 24 12 18 6 0 0 65 24 17
2018 PM-03 40 33 7 13 7 0 0 73 20 15
2018 PM-04 47 47 6 0 0 0 0 94 0 17
2018 PM-05 50 40 10 0 0 0 0 90 0 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 25 9 1 2 7 2 86 4 122
2020 PM-01 55 17 13 0 2 11 2 83 2 47
2020 PM-03 31 31 25 0 6 6 0 67 7 16
2020 PM-04 58 29 0 0 0 8 4 100 0 24
2020 PM-05 63 31 0 0 0 0 6 100 0 16
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 26 11 4 4 2 4 79 9 122
2020 PM-01 36 28 15 9 2 6 4 71 12 47
2020 PM-03 44 25 6 0 6 0 19 85 8 16
2020 PM-04 58 38 0 0 4 0 0 96 4 24
2020 PM-05 75 0 25 0 0 0 0 75 0 16
2019 PM 46 24 17 1 6 2 4 75 7 123
2019 PM-01 36 14 25 2 11 2 9 56 15 44
2019 PM-02 44 28 17 0 6 0 6 76 6 18
2019 PM-04 41 44 11 0 4 0 0 85 4 27
2019 PM-05 73 7 20 0 0 0 0 80 0 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 51 22 12 9 4 1 1 74 13 122
2020 PM-01 49 21 13 9 6 2 0 72 15 47
2020 PM-03 44 31 6 6 6 0 6 80 13 16
2020 PM-04 54 25 13 4 4 0 0 79 8 24
2020 PM-05 69 19 13 0 0 0 0 88 0 16
2019 PM 41 29 11 8 11 0 0 71 19 123
2019 PM-01 39 27 11 11 11 0 0 66 23 44
2019 PM-02 39 39 6 0 17 0 0 78 17 18
2019 PM-04 41 30 11 7 11 0 0 70 19 27
2019 PM-05 40 47 7 7 0 0 0 87 7 15
2018 PM 37 26 16 13 7 1 0 63 21 113
2018 PM-01 32 32 17 17 2 0 0 64 19 47
2018 PM-02 59 12 12 6 12 0 0 71 18 17
2018 PM-03 53 20 20 7 0 0 0 73 7 15
2018 PM-04 24 12 18 24 24 0 0 35 47 17
2018 PM-05 40 30 20 0 0 10 0 78 0 10
2017 PM 42 29 9 8 11 0 0 71 20 141
2017 PM-01 32 29 13 17 9 0 0 61 26 53
2017 PM-02 43 24 10 0 24 0 0 66 24 21
2017 PM-03 61 11 6 6 17 0 0 72 22 18
2017 PM-04 41 41 0 0 18 0 0 82 18 17
2017 PM-05 50 36 5 9 0 0 0 86 9 22
2014 PM 40 31 12 8 8 1 0 72 16 243
2014 PM-01 38 28 16 8 8 1 0 67 17 95
2014 PM-02 49 27 6 6 9 0 2 78 15 45
2014 PM-03 46 46 0 4 4 0 0 92 8 24
2014 PM-04 50 23 10 10 7 0 0 74 16 28
2014 PM-05 32 37 16 8 5 3 0 70 14 38
2014 PM-06 23 30 23 8 16 0 0 54 23 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 24 12 6 4 3 2 77 10 122
2020 PM-01 38 26 17 6 2 6 4 71 10 47
2020 PM-03 38 38 6 13 6 0 0 75 19 16
2020 PM-04 63 21 8 0 4 4 0 87 4 24
2020 PM-05 88 6 6 0 0 0 0 94 0 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 27 12 7 4 1 1 76 12 122
2020 PM-01 43 26 15 9 4 2 2 71 13 47
2020 PM-03 31 44 13 6 6 0 0 75 13 16
2020 PM-04 46 42 8 4 0 0 0 88 4 24
2020 PM-05 81 6 6 6 0 0 0 88 6 16
2019 PM 48 24 15 6 8 0 0 72 14 123
2019 PM-01 36 27 23 7 7 0 0 64 14 44
2019 PM-02 56 17 11 6 11 0 0 72 17 18
2019 PM-04 48 30 11 4 7 0 0 78 11 27
2019 PM-05 60 20 7 7 7 0 0 80 13 15
2018 PM 42 26 10 19 4 0 0 68 22 112
2018 PM-01 34 32 9 21 4 0 0 66 26 47
2018 PM-02 53 24 0 24 0 0 0 76 24 17
2018 PM-03 60 13 20 7 0 0 0 73 7 15
2018 PM-04 29 24 12 29 6 0 0 53 35 17
2017 PM 47 23 4 12 12 1 0 71 24 141
2017 PM-01 42 26 0 13 17 2 0 69 31 53
2017 PM-02 38 24 5 9 24 0 0 62 33 21
2017 PM-03 44 28 6 11 11 0 0 72 22 18
2017 PM-04 65 12 0 12 6 6 0 81 19 17
2017 PM-05 64 18 5 14 0 0 0 82 14 22
2014 PM 42 28 10 12 7 1 0 71 19 243
2014 PM-01 40 25 9 15 10 1 0 66 25 95
2014 PM-02 43 33 9 9 6 0 0 76 16 45
2014 PM-03 50 25 17 0 9 0 0 75 9 24
2014 PM-04 47 27 10 13 3 0 0 74 17 28
2014 PM-05 47 26 5 13 5 3 0 76 19 38
2014 PM-06 23 46 16 15 0 0 0 69 15 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 43 57 123
2020 PM-01 33 67 48
2020 PM-03 63 38 16
2020 PM-04 50 50 24
2020 PM-05 50 50 16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 12 7 1 4 3 16 85 6 122
2020 PM-01 49 13 13 2 0 9 15 81 3 47
2020 PM-03 56 25 6 0 6 0 6 87 7 16
2020 PM-04 75 4 0 0 4 0 17 95 5 24
2020 PM-05 75 13 0 0 0 0 13 100 0 16

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 61 22 7 3 5 1 0 84 8 122
2020 PM-01 64 23 9 2 2 0 0 87 4 47
2020 PM-03 50 19 6 19 6 0 0 69 25 16
2020 PM-04 71 21 0 0 4 4 0 96 4 24
2020 PM-05 81 13 6 0 0 0 0 94 0 16
2019 PM 48 29 7 8 7 0 1 78 15 123
2019 PM-01 45 25 11 11 7 0 0 70 18 44
2019 PM-02 56 28 0 0 17 0 0 83 17 18
2019 PM-04 41 41 0 15 0 0 4 85 15 27
2019 PM-05 67 20 7 7 0 0 0 87 7 15
2018 PM 50 16 12 13 9 0 0 65 22 113
2018 PM-01 45 17 15 13 11 0 0 62 23 47
2018 PM-02 59 6 0 24 12 0 0 65 35 17
2018 PM-03 60 13 13 13 0 0 0 73 13 15
2018 PM-04 41 24 12 12 12 0 0 65 24 17
2018 PM-05 60 10 20 10 0 0 0 70 10 10
2017 PM 54 17 13 8 8 0 0 71 16 142
2017 PM-01 44 19 17 7 13 0 0 63 21 53
2017 PM-02 47 19 5 19 9 0 0 67 28 21
2017 PM-03 44 22 22 0 11 0 0 67 11 18
2017 PM-04 82 6 0 6 6 0 0 88 12 17
2017 PM-05 70 13 9 9 0 0 0 83 9 23
2014 PM 50 24 11 6 8 1 0 75 14 243
2014 PM-01 46 19 14 7 13 1 0 66 20 95
2014 PM-02 55 29 12 2 2 0 0 84 4 45
2014 PM-03 58 29 4 4 4 0 0 88 8 24
2014 PM-04 30 54 3 10 3 0 0 84 13 28
2014 PM-05 61 11 18 3 3 5 0 75 6 38
2014 PM-06 54 8 8 8 23 0 0 61 31 13
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 25 7 9 5 9 0 77 15 122
2020 PM-01 55 23 6 4 2 9 0 86 7 47
2020 PM-03 25 38 6 13 13 6 0 67 27 16
2020 PM-04 54 17 0 8 4 17 0 85 15 24
2020 PM-05 31 31 25 6 0 6 0 67 7 16
2019 PM 38 28 11 11 7 5 0 69 19 122
2019 PM-01 45 20 14 9 7 5 0 69 17 44
2019 PM-02 28 28 11 22 11 0 0 56 33 18
2019 PM-04 41 26 11 7 4 11 0 75 13 27
2019 PM-05 33 40 13 13 0 0 0 73 13 15
2018 PM 35 21 19 12 5 7 0 60 19 113
2018 PM-01 28 21 21 19 4 6 0 52 25 47
2018 PM-02 47 12 29 12 0 0 0 59 12 17
2018 PM-03 47 13 27 0 13 0 0 60 13 15
2018 PM-04 47 18 6 6 0 24 0 85 8 17
2018 PM-05 30 30 20 10 0 10 0 67 11 10
2017 PM 33 22 20 8 9 7 0 60 19 142
2017 PM-01 26 17 22 7 17 10 0 48 27 53
2017 PM-02 38 28 14 14 5 0 0 67 19 21
2017 PM-03 56 17 17 11 0 0 0 72 11 18
2017 PM-04 24 29 30 0 0 18 0 64 0 17
2017 PM-05 35 35 9 9 4 9 0 76 14 23
2014 PM 18 23 21 13 15 10 0 45 31 243
2014 PM-01 18 26 22 12 8 13 0 51 24 95
2014 PM-02 23 27 19 14 11 6 0 53 26 45
2014 PM-03 17 25 29 8 8 12 0 48 19 24
2014 PM-04 20 20 10 13 30 7 0 43 46 28
2014 PM-05 13 8 26 16 26 11 0 24 47 38
2014 PM-06 16 23 15 16 23 8 0 42 42 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 32 8 11 8 3 0 73 20 120
2020 PM-01 56 24 2 7 4 7 0 86 12 45
2020 PM-03 13 44 13 19 13 0 0 56 31 16
2020 PM-04 46 29 13 4 8 0 0 75 13 24
2020 PM-05 25 56 6 13 0 0 0 81 13 16
2019 PM 33 24 21 12 7 2 0 58 19 121
2019 PM-01 42 21 23 9 5 0 0 63 14 43
2019 PM-02 28 11 28 17 17 0 0 39 33 18
2019 PM-04 30 22 22 11 7 7 0 56 20 27
2019 PM-05 20 53 13 13 0 0 0 73 13 15
2018 PM 27 25 18 17 9 5 0 54 27 113
2018 PM-01 23 21 21 19 11 4 0 47 31 47
2018 PM-02 35 12 24 18 6 6 0 50 25 17
2018 PM-03 33 27 20 13 7 0 0 60 20 15
2018 PM-04 41 24 0 24 0 12 0 73 27 17
2018 PM-05 10 50 20 10 0 10 0 67 11 10
2017 PM 25 33 15 12 12 2 0 60 24 142
2017 PM-01 19 30 13 17 21 0 0 49 37 53
2017 PM-02 14 34 33 9 9 0 0 48 19 21
2017 PM-03 50 33 6 0 11 0 0 83 11 18
2017 PM-04 36 18 24 12 0 11 0 60 13 17
2017 PM-05 26 52 9 4 4 4 0 82 9 23
2014 PM 15 20 20 16 24 3 0 37 42 243
2014 PM-01 16 21 24 16 19 3 1 39 36 95
2014 PM-02 21 24 17 13 22 2 0 46 36 45
2014 PM-03 4 46 12 8 21 8 0 55 32 24
2014 PM-04 20 10 7 27 33 3 0 31 62 28
2014 PM-05 8 11 26 18 37 0 0 18 55 38
2014 PM-06 23 8 30 15 23 0 0 31 39 13

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 34 11 11 10 6 0 66 22 122
2020 PM-01 49 23 9 4 4 11 0 81 10 47
2020 PM-03 13 38 19 6 25 0 0 50 31 16
2020 PM-04 21 50 13 8 4 4 0 74 13 24
2020 PM-05 13 56 13 13 6 0 0 69 19 16
2019 PM 25 18 21 18 13 5 0 46 32 120
2019 PM-01 33 16 21 16 12 2 0 50 29 43
2019 PM-02 22 17 17 17 22 6 0 41 41 18
2019 PM-04 22 15 22 19 11 11 0 42 33 27
2019 PM-05 21 29 29 14 7 0 0 50 21 14
2018 PM 19 27 12 22 12 7 0 50 36 113
2018 PM-01 15 28 13 26 13 6 0 45 41 47
2018 PM-02 24 18 18 18 6 18 0 50 29 17
2018 PM-03 33 13 20 27 7 0 0 47 33 15
2018 PM-04 29 29 0 18 18 6 0 63 38 17
2018 PM-05 10 50 20 10 0 10 0 67 11 10
2017 PM 16 31 17 13 16 7 0 50 32 141
2017 PM-01 11 34 15 7 24 7 0 49 34 53
2017 PM-02 14 24 24 24 9 5 0 40 35 21
2017 PM-03 35 18 24 6 12 6 0 56 19 17
2017 PM-04 18 18 12 24 12 17 0 43 43 17
2017 PM-05 17 48 13 9 9 4 0 68 18 23
2014 PM 11 18 17 22 27 4 1 30 52 242
2014 PM-01 13 21 19 22 17 4 3 37 42 94
2014 PM-02 14 27 12 11 31 6 0 43 45 45
2014 PM-03 4 21 29 25 12 8 0 27 41 24
2014 PM-04 14 3 10 30 36 7 0 18 71 28
2014 PM-05 3 8 16 26 47 0 0 11 74 38
2014 PM-06 8 23 15 23 31 0 0 31 54 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 39 11 10 7 7 0 70 18 122
2020 PM-01 38 32 11 6 2 11 0 79 10 47
2020 PM-03 13 38 19 13 13 6 0 53 27 16
2020 PM-04 25 54 4 4 8 4 0 83 13 24
2020 PM-05 19 50 13 13 0 6 0 73 13 16
2019 PM 23 24 20 21 10 2 0 48 32 122
2019 PM-01 27 27 18 16 11 0 0 55 27 44
2019 PM-02 28 17 17 28 11 0 0 44 39 18
2019 PM-04 26 19 15 26 7 7 0 48 36 27
2019 PM-05 13 27 33 20 7 0 0 40 27 15
2018 PM 22 28 13 17 16 5 0 52 35 111
2018 PM-01 22 22 18 16 20 2 0 45 36 45
2018 PM-02 24 41 6 18 6 6 0 69 25 17
2018 PM-03 27 27 20 13 13 0 0 53 27 15
2018 PM-04 29 18 6 18 24 6 0 50 44 17
2018 PM-05 10 40 10 20 0 20 0 63 25 10
2017 PM 16 35 12 16 16 6 0 54 34 142
2017 PM-01 13 38 11 11 22 4 0 53 35 53
2017 PM-02 14 43 5 19 19 0 0 57 38 21
2017 PM-03 33 11 22 11 11 11 0 50 25 18
2017 PM-04 18 18 6 30 6 23 0 46 46 17
2017 PM-05 13 48 13 17 9 0 0 61 26 23
2014 PM 12 18 15 24 28 3 0 31 53 243
2014 PM-01 12 22 14 22 27 3 0 36 50 95
2014 PM-02 20 23 9 15 31 2 0 44 47 45
2014 PM-03 4 21 33 17 12 13 0 29 33 24
2014 PM-04 17 0 13 33 33 3 0 18 69 28
2014 PM-05 3 11 18 34 34 0 0 13 68 38
2014 PM-06 8 23 15 30 23 0 0 31 54 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 51 21 11 8 2 6 0 77 11 122
2020 PM-01 62 23 6 4 0 4 0 89 4 47
2020 PM-03 75 13 0 0 6 6 0 93 7 16
2020 PM-04 38 17 17 29 0 0 0 54 29 24
2020 PM-05 44 19 31 0 0 6 0 67 0 16
2019 PM 44 25 15 5 2 7 2 76 8 123
2019 PM-01 55 20 9 5 5 5 2 80 10 44
2019 PM-02 28 33 22 6 6 6 0 65 12 18
2019 PM-04 44 22 26 4 0 4 0 69 4 27
2019 PM-05 40 27 13 0 0 13 7 83 0 15
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 33 45 11 5 6 0 0 79 11 121
2020 PM-01 34 45 15 0 6 0 0 79 6 47
2020 PM-03 20 40 20 7 13 0 0 60 20 15
2020 PM-04 42 54 4 0 0 0 0 96 0 24
2020 PM-05 38 56 0 6 0 0 0 94 6 16
2019 PM 28 40 19 7 5 1 0 69 12 123
2019 PM-01 34 36 16 9 5 0 0 70 14 44
2019 PM-02 28 33 17 17 6 0 0 61 22 18
2019 PM-04 19 56 19 4 4 0 0 74 7 27
2019 PM-05 27 33 27 0 7 7 0 64 7 15
2018 PM 27 48 13 8 4 0 0 75 12 112
2018 PM-01 24 46 17 9 4 0 0 70 13 46
2018 PM-02 35 41 6 18 0 0 0 76 18 17
2018 PM-03 27 40 27 0 7 0 0 67 7 15
2018 PM-04 35 53 6 6 0 0 0 88 6 17
2018 PM-05 20 70 0 10 0 0 0 90 10 10
2017 PM 28 39 16 10 6 1 0 67 16 142
2017 PM-01 25 38 13 13 9 2 0 64 23 53
2017 PM-02 24 43 24 5 5 0 0 66 9 21
2017 PM-03 56 17 22 6 0 0 0 72 6 18
2017 PM-04 18 59 12 6 6 0 0 76 12 17
2017 PM-05 39 30 13 17 0 0 0 70 17 23
2014 PM 15 31 20 16 15 3 0 47 33 243
2014 PM-01 19 33 18 16 12 2 0 53 29 95
2014 PM-02 18 29 24 11 16 2 0 48 27 45
2014 PM-03 8 50 9 21 8 4 0 61 30 24
2014 PM-04 13 27 20 23 16 0 0 40 40 28
2014 PM-05 8 21 26 16 21 8 0 31 40 38
2014 PM-06 15 23 15 16 31 0 0 38 47 13

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 25 35 12 17 10 1 0 60 28 121
2020 PM-01 26 40 13 15 6 0 0 66 21 47
2020 PM-03 13 13 38 19 19 0 0 25 38 16
2020 PM-04 21 54 4 13 8 0 0 75 21 24
2020 PM-05 38 38 6 6 6 6 0 80 13 16
2019 PM 15 35 15 17 14 4 0 52 32 123
2019 PM-01 20 32 14 18 16 0 0 52 34 44
2019 PM-02 17 33 6 28 17 0 0 50 44 18
2019 PM-04 11 33 15 15 15 11 0 50 33 27
2019 PM-05 7 53 27 0 0 13 0 69 0 15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 34 9 2 6 2 0 82 8 121
2020 PM-01 43 37 9 4 2 4 0 84 7 46
2020 PM-03 38 38 13 0 13 0 0 75 13 16
2020 PM-04 63 29 0 0 8 0 0 92 8 24
2020 PM-05 50 38 6 0 6 0 0 88 6 16
2019 PM 33 26 20 12 7 2 0 60 19 123
2019 PM-01 39 23 18 11 5 5 0 64 17 44
2019 PM-02 17 28 22 22 11 0 0 44 33 18
2019 PM-04 22 30 30 7 7 4 0 54 15 27
2019 PM-05 40 27 20 13 0 0 0 67 13 15
2018 PM 36 33 14 6 8 3 0 71 15 111
2018 PM-01 30 35 15 7 7 7 0 70 14 46
2018 PM-02 47 29 18 0 6 0 0 76 6 17
2018 PM-03 40 27 13 13 7 0 0 67 20 15
2018 PM-04 24 47 12 6 12 0 0 71 18 17
2017 PM 40 30 8 10 7 4 0 73 18 141
2017 PM-01 38 26 13 10 9 4 0 67 20 53
2017 PM-02 33 43 9 9 5 0 0 76 14 21
2017 PM-03 56 28 0 11 6 0 0 83 17 18
2017 PM-04 31 25 6 13 6 18 0 69 23 16
2017 PM-05 48 26 9 9 4 4 0 77 14 23
2014 PM 32 40 11 7 6 3 0 75 14 242
2014 PM-01 36 45 7 4 3 4 0 85 8 94
2014 PM-02 27 35 13 14 9 2 0 64 23 45
2014 PM-03 21 50 12 0 8 8 0 77 9 24
2014 PM-04 33 34 17 10 7 0 0 67 16 28
2014 PM-05 29 39 13 5 11 0 3 70 16 38
2014 PM-06 46 23 15 8 8 0 0 69 16 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 37 10 3 7 1 0 80 10 122
2020 PM-01 49 34 9 2 4 2 0 85 7 47
2020 PM-03 25 38 13 13 13 0 0 63 25 16
2020 PM-04 50 29 13 0 8 0 0 79 8 24
2020 PM-05 50 44 0 0 6 0 0 94 6 16
2019 PM 31 33 24 7 4 0 0 64 11 123
2019 PM-01 39 16 32 11 2 0 0 55 14 44
2019 PM-02 17 22 28 17 17 0 0 39 33 18
2019 PM-04 30 52 15 4 0 0 0 81 4 27
2019 PM-05 33 47 20 0 0 0 0 80 0 15
2018 PM 34 28 22 10 4 3 0 64 14 110
2018 PM-01 24 31 31 11 0 2 0 57 11 45
2018 PM-02 35 35 12 18 0 0 0 71 18 17
2018 PM-03 36 21 29 7 7 0 0 57 14 14
2018 PM-04 41 29 12 6 0 12 0 80 7 17
2018 PM-05 50 30 10 10 0 0 0 80 10 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 22 21 8 10 11 1 56 21 120
2020 PM-01 32 23 19 9 6 11 0 62 17 47
2020 PM-03 7 20 27 13 20 13 0 31 38 15
2020 PM-04 35 22 13 9 4 17 0 68 16 23
2020 PM-05 44 19 13 0 19 6 0 67 20 16
2019 PM 21 23 24 12 11 8 1 48 25 123
2019 PM-01 25 14 23 14 14 9 2 44 31 44
2019 PM-02 17 22 28 6 28 0 0 39 33 18
2019 PM-04 15 41 22 7 0 15 0 65 9 27
2019 PM-05 20 47 13 20 0 0 0 67 20 15
2018 PM 26 26 19 14 9 5 1 55 25 112
2018 PM-01 22 33 20 13 7 7 0 58 21 46
2018 PM-02 18 18 12 18 18 12 6 43 43 17
2018 PM-03 40 13 27 13 7 0 0 53 20 15
2018 PM-04 24 29 24 18 6 0 0 53 24 17
2018 PM-05 30 40 10 10 0 10 0 78 11 10
2017 PM 24 17 14 18 17 9 1 45 39 142
2017 PM-01 21 21 9 21 21 7 0 45 45 53
2017 PM-02 14 0 19 33 24 9 0 16 63 21
2017 PM-03 28 17 33 0 17 6 0 47 18 18
2017 PM-04 24 12 18 12 0 35 0 55 18 17
2017 PM-05 30 26 9 22 9 0 4 59 32 23
2014 PM 18 22 18 14 18 9 1 45 36 242
2014 PM-01 24 25 18 12 13 7 1 53 27 95
2014 PM-02 15 27 17 9 17 15 0 48 31 45
2014 PM-03 17 25 4 17 25 12 0 47 48 24
2014 PM-04 3 20 24 13 26 7 7 27 46 28
2014 PM-05 22 8 22 19 22 8 0 32 44 37
2014 PM-06 8 30 15 23 23 0 0 38 47 13

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 31 12 17 7 4 2 62 25 121
2020 PM-01 30 22 17 22 2 7 0 56 26 46
2020 PM-03 13 31 25 13 13 0 6 47 27 16
2020 PM-04 25 46 4 8 8 8 0 77 18 24
2020 PM-05 44 25 13 13 0 0 6 73 13 16
2019 PM 20 25 20 16 16 2 0 47 33 123
2019 PM-01 20 16 25 14 20 5 0 38 36 44
2019 PM-02 17 33 11 17 22 0 0 50 39 18
2019 PM-04 26 30 7 15 19 4 0 58 35 27
2019 PM-05 33 13 27 27 0 0 0 47 27 15
2018 PM 23 23 13 21 16 4 1 48 39 111
2018 PM-01 20 17 11 28 22 2 0 38 51 46
2018 PM-02 24 18 12 29 12 6 0 44 44 17
2018 PM-03 27 27 20 13 13 0 0 53 27 15
2018 PM-04 25 31 19 6 6 13 0 64 14 16
2018 PM-05 40 30 0 10 10 0 10 78 22 10
2017 PM 24 23 15 14 20 4 1 48 36 142
2017 PM-01 17 19 17 11 34 2 0 37 46 53
2017 PM-02 24 24 10 24 19 0 0 47 43 21
2017 PM-03 33 17 11 17 11 11 0 56 31 18
2017 PM-04 30 35 12 6 6 12 0 73 13 17
2017 PM-05 30 26 22 9 9 0 4 59 18 23
2014 PM 13 25 17 14 26 4 0 40 42 243
2014 PM-01 6 28 19 15 29 3 0 35 46 95
2014 PM-02 22 25 9 9 29 4 2 51 40 45
2014 PM-03 12 33 8 17 21 8 0 50 41 24
2014 PM-04 16 20 27 13 23 0 0 36 37 28
2014 PM-05 16 18 24 18 18 5 0 36 39 38
2014 PM-06 23 15 15 15 31 0 0 39 46 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 20 11 16 13 5 7 56 32 122
2020 PM-01 28 6 11 23 15 9 9 41 46 47
2020 PM-03 25 25 25 13 6 6 0 53 20 16
2020 PM-04 25 38 13 8 13 0 4 65 22 24
2020 PM-05 50 25 0 6 6 0 13 86 14 16
2019 PM 18 21 11 17 30 2 2 40 49 123
2019 PM-01 14 9 11 18 43 2 2 24 64 44
2019 PM-02 28 22 6 11 33 0 0 50 44 18
2019 PM-04 19 41 11 11 19 0 0 59 30 27
2019 PM-05 33 20 13 27 7 0 0 53 33 15
2018 PM 21 13 12 17 29 2 7 36 51 112
2018 PM-01 9 4 11 24 43 0 9 14 74 46
2018 PM-02 29 12 12 12 29 6 0 44 44 17
2018 PM-03 20 20 20 20 13 0 7 43 36 15
2018 PM-04 24 29 12 18 12 6 0 56 31 17
2018 PM-05 70 10 0 0 10 0 10 89 11 10
2017 PM 19 18 10 16 28 4 4 41 48 142
2017 PM-01 11 17 13 15 37 4 2 30 56 53
2017 PM-02 14 19 9 24 28 5 0 35 55 21
2017 PM-03 17 6 11 22 22 11 11 29 57 18
2017 PM-04 30 18 11 24 6 6 6 54 34 17
2017 PM-05 35 30 4 0 26 0 4 68 27 23
2014 PM 12 22 15 19 29 2 2 35 49 243
2014 PM-01 7 20 18 19 34 1 1 28 54 95
2014 PM-02 14 20 12 22 22 4 6 38 49 45
2014 PM-03 8 21 12 25 29 4 0 30 57 24
2014 PM-04 23 24 7 16 30 0 0 47 46 28
2014 PM-05 13 26 18 18 21 3 0 41 41 38
2014 PM-06 23 23 23 0 31 0 0 46 31 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 21 10 3 4 0 3 82 8 121
2020 PM-01 64 21 13 0 0 0 2 87 0 47
2020 PM-03 56 38 0 0 6 0 0 94 6 16
2020 PM-04 52 17 17 4 4 0 4 73 9 23
2020 PM-05 63 6 0 13 6 0 13 79 21 16
2019 PM 57 19 8 2 3 2 9 85 6 123
2019 PM-01 55 18 5 2 5 7 9 86 8 44
2019 PM-02 44 39 11 0 0 0 6 88 0 18
2019 PM-04 70 11 7 0 4 0 7 88 4 27
2019 PM-05 47 20 7 7 7 0 13 77 15 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 15 14 5 3 3 4 76 9 122
2020 PM-01 60 11 17 2 0 6 4 79 2 47
2020 PM-03 63 13 13 0 13 0 0 75 13 16
2020 PM-04 50 17 13 13 0 4 4 73 14 24
2020 PM-05 56 19 6 6 0 0 13 86 7 16
2019 PM 53 18 8 3 9 3 7 79 13 120
2019 PM-01 55 17 10 2 7 5 5 79 11 42
2019 PM-02 22 28 22 0 28 0 0 50 28 18
2019 PM-04 69 8 4 0 12 0 8 83 13 26
2019 PM-05 67 20 0 0 0 0 13 100 0 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 77 10 4 3 1 2 3 91 4 122
2020 PM-01 81 9 2 4 0 2 2 93 4 47
2020 PM-03 63 19 13 0 6 0 0 81 6 16
2020 PM-04 83 0 4 4 0 4 4 91 5 24
2020 PM-05 75 13 0 0 0 0 13 100 0 16
2019 PM 75 7 2 0 2 4 9 94 3 122
2019 PM-01 72 9 2 0 2 7 7 95 3 43
2019 PM-02 61 17 6 0 11 0 6 82 12 18
2019 PM-04 81 0 0 0 0 4 15 100 0 27
2019 PM-05 93 0 0 0 0 0 7 100 0 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 80 7 3 1 1 2 6 95 2 122
2020 PM-01 72 15 4 0 0 2 6 95 0 47
2020 PM-03 88 0 6 0 0 0 6 93 0 16
2020 PM-04 92 0 0 0 0 4 4 100 0 24
2020 PM-05 75 6 6 0 0 0 13 93 0 16
2019 PM 69 5 6 2 5 2 11 85 8 122
2019 PM-01 65 2 12 2 9 2 7 74 13 43
2019 PM-02 56 22 6 6 11 0 0 78 17 18
2019 PM-04 78 4 0 0 0 0 19 100 0 27
2019 PM-05 87 0 0 0 0 0 13 100 0 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 38 17 5 7 3 1 70 12 119
2020 PM-01 30 39 11 9 4 7 0 74 14 46
2020 PM-03 6 38 31 6 13 0 6 47 20 16
2020 PM-04 29 54 17 0 0 0 0 83 0 24
2020 PM-05 50 21 21 7 0 0 0 71 7 14
2019 PM 27 37 12 9 10 5 0 68 20 123
2019 PM-01 20 30 20 14 11 5 0 52 26 44
2019 PM-02 22 39 6 6 22 6 0 65 29 18
2019 PM-04 26 52 7 7 4 4 0 81 12 27
2019 PM-05 40 27 20 7 7 0 0 67 13 15
2018 PM 24 29 17 20 8 2 0 55 28 112
2018 PM-01 17 20 24 28 11 0 0 37 39 46
2018 PM-02 29 29 18 12 6 6 0 63 19 17
2018 PM-03 27 33 27 7 7 0 0 60 13 15
2018 PM-04 18 47 6 18 6 6 0 69 25 17
2018 PM-05 60 30 0 10 0 0 0 90 10 10
2017 PM 23 29 19 12 14 3 0 53 27 142
2017 PM-01 13 26 21 15 21 4 0 41 37 53
2017 PM-02 19 28 19 9 24 0 0 47 33 21
2017 PM-03 39 28 22 6 6 0 0 67 11 18
2017 PM-04 18 30 18 18 6 11 0 53 27 17
2017 PM-05 35 39 17 4 4 0 0 74 9 23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 37 7 9 2 2 0 81 12 122
2020 PM-01 45 36 6 11 0 2 0 83 11 47
2020 PM-03 38 31 0 31 0 0 0 69 31 16
2020 PM-04 33 58 8 0 0 0 0 92 0 24
2020 PM-05 56 38 0 6 0 0 0 94 6 16
2019 PM 38 39 9 8 3 2 1 79 12 123
2019 PM-01 39 27 18 11 2 2 0 67 14 44
2019 PM-02 28 39 6 11 11 0 6 71 24 18
2019 PM-04 41 56 4 0 0 0 0 96 0 27
2019 PM-05 47 40 7 7 0 0 0 87 7 15
2018 PM 40 34 13 8 2 4 0 77 10 112
2018 PM-01 38 32 15 9 4 2 0 72 13 47
2018 PM-02 41 29 12 6 0 12 0 80 7 17
2018 PM-03 47 33 7 13 0 0 0 80 13 15
2018 PM-04 38 44 13 0 0 6 0 87 0 16
2018 PM-05 50 40 10 0 0 0 0 90 0 10
2017 PM 44 33 13 8 2 1 0 77 10 142
2017 PM-01 43 29 13 9 6 0 0 72 15 53
2017 PM-02 28 53 5 14 0 0 0 81 14 21
2017 PM-03 61 28 11 0 0 0 0 89 0 18
2017 PM-04 36 24 35 0 0 6 0 63 0 17
2017 PM-05 57 30 9 4 0 0 0 87 4 23
2014 PM 34 35 15 10 3 2 1 71 13 243
2014 PM-01 37 33 18 9 1 1 1 71 11 95
2014 PM-02 37 32 17 4 4 5 0 73 9 45
2014 PM-03 33 50 0 12 4 0 0 83 17 24
2014 PM-04 30 40 13 16 0 0 0 70 16 28
2014 PM-05 29 29 24 11 5 3 0 59 16 38
2014 PM-06 23 38 0 15 8 8 8 73 27 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 28 15 2 4 5 0 78 6 120
2020 PM-01 42 33 13 0 4 7 0 81 5 45
2020 PM-03 31 25 31 6 0 6 0 60 7 16
2020 PM-04 50 29 13 4 0 4 0 83 4 24
2020 PM-05 69 19 6 0 0 6 0 93 0 16
2019 PM 45 31 11 5 3 4 0 80 9 121
2019 PM-01 41 34 14 5 7 0 0 75 11 44
2019 PM-02 31 38 13 13 6 0 0 69 19 16
2019 PM-04 56 30 7 0 0 7 0 92 0 27
2019 PM-05 47 40 7 0 0 7 0 93 0 15
2018 PM 34 32 18 8 2 5 1 70 10 112
2018 PM-01 23 34 26 9 0 6 2 63 9 47
2018 PM-02 41 35 12 0 0 12 0 87 0 17
2018 PM-03 40 40 7 13 0 0 0 80 13 15
2018 PM-04 25 38 19 13 0 6 0 67 13 16
2018 PM-05 70 20 10 0 0 0 0 90 0 10
2017 PM 42 31 13 4 5 5 0 77 10 140
2017 PM-01 36 34 17 6 6 2 0 71 11 53
2017 PM-02 37 37 11 10 5 0 0 73 16 19
2017 PM-03 56 22 17 0 0 6 0 82 0 18
2017 PM-04 41 18 6 6 6 23 0 77 15 17
2017 PM-05 52 39 9 0 0 0 0 91 0 23
2014 PM 36 28 20 6 2 6 1 69 10 243
2014 PM-01 38 24 22 8 2 4 1 66 11 95
2014 PM-02 42 22 20 4 2 7 2 70 7 45
2014 PM-03 42 42 4 4 0 8 0 91 5 24
2014 PM-04 37 37 13 7 3 3 0 76 10 28
2014 PM-05 26 32 26 5 0 11 0 65 6 38
2014 PM-06 23 23 23 8 15 8 0 50 25 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 20 19 5 2 7 1 72 8 122
2020 PM-01 47 23 11 6 2 11 0 79 10 47
2020 PM-03 25 25 44 6 0 0 0 50 6 16
2020 PM-04 50 17 21 4 0 4 4 73 5 24
2020 PM-05 69 19 6 0 0 6 0 93 0 16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 59 21 9 5 2 3 0 83 8 121
2020 PM-01 54 22 7 7 4 7 0 81 12 46
2020 PM-03 44 31 19 0 6 0 0 75 6 16
2020 PM-04 71 21 4 0 0 4 0 96 0 24
2020 PM-05 69 25 0 6 0 0 0 94 6 16

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 61 26 7 2 5 0 0 87 7 121
2020 PM-01 66 21 13 0 0 0 0 87 0 47
2020 PM-03 38 38 6 6 13 0 0 75 19 16
2020 PM-04 71 29 0 0 0 0 0 100 0 24
2020 PM-05 69 31 0 0 0 0 0 100 0 16
2019 PM 50 32 10 5 3 0 0 82 8 123
2019 PM-01 50 34 9 7 0 0 0 84 7 44
2019 PM-02 39 33 0 11 17 0 0 72 28 18
2019 PM-04 52 33 15 0 0 0 0 85 0 27
2019 PM-05 60 27 13 0 0 0 0 87 0 15
2018 PM 46 36 10 7 1 0 0 82 8 111
2018 PM-01 38 40 15 4 2 0 0 79 6 47
2018 PM-02 53 24 12 12 0 0 0 76 12 17
2018 PM-03 47 33 7 13 0 0 0 80 13 15
2018 PM-04 47 47 7 0 0 0 0 93 0 15
2018 PM-05 80 20 0 0 0 0 0 100 0 10
2017 PM 48 28 12 9 2 1 0 76 11 141
2017 PM-01 40 28 17 9 4 2 0 69 13 53
2017 PM-02 38 29 5 28 0 0 0 67 28 21
2017 PM-03 59 24 12 0 6 0 0 82 6 17
2017 PM-04 53 35 11 0 0 0 0 89 0 17
2017 PM-05 70 26 4 0 0 0 0 96 0 23
2014 PM 35 37 12 11 4 0 0 73 15 243
2014 PM-01 35 40 16 7 2 0 0 75 9 95
2014 PM-02 54 15 6 18 4 2 0 70 23 45
2014 PM-03 33 50 8 8 0 0 0 83 8 24
2014 PM-04 23 44 7 13 13 0 0 67 26 28
2014 PM-05 26 45 18 8 3 0 0 71 11 38
2014 PM-06 31 38 0 23 8 0 0 69 31 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 20 17 7 7 0 0 69 14 121
2020 PM-01 46 24 17 9 4 0 0 70 13 46
2020 PM-03 25 44 13 0 19 0 0 69 19 16
2020 PM-04 58 8 25 8 0 0 0 67 8 24
2020 PM-05 69 13 13 6 0 0 0 81 6 16
2019 PM 37 29 14 12 8 0 0 66 20 123
2019 PM-01 30 34 14 18 5 0 0 64 23 44
2019 PM-02 33 22 0 17 28 0 0 56 44 18
2019 PM-04 48 26 19 4 4 0 0 74 7 27
2019 PM-05 47 27 7 13 7 0 0 73 20 15
2018 PM 35 25 15 17 8 0 0 60 25 112
2018 PM-01 28 23 23 13 13 0 0 51 26 47
2018 PM-02 47 18 12 18 6 0 0 65 24 17
2018 PM-03 40 27 13 20 0 0 0 67 20 15
2018 PM-04 38 31 13 19 0 0 0 69 19 16
2018 PM-05 40 40 0 10 10 0 0 80 20 10
2017 PM 33 30 12 15 9 1 0 63 25 142
2017 PM-01 25 30 11 19 15 0 0 55 34 53
2017 PM-02 28 24 14 24 10 0 0 52 34 21
2017 PM-03 44 33 17 0 6 0 0 78 6 18
2017 PM-04 35 23 18 18 0 6 0 62 19 17
2017 PM-05 52 30 4 9 4 0 0 83 13 23
2014 PM 20 33 14 18 15 0 0 53 33 243
2014 PM-01 22 28 20 15 16 0 0 50 31 95
2014 PM-02 25 33 9 16 15 2 0 59 32 45
2014 PM-03 8 63 0 25 4 0 0 71 29 24
2014 PM-04 16 24 10 26 23 0 0 40 50 28
2014 PM-05 18 39 16 16 11 0 0 58 26 38
2014 PM-06 23 15 15 15 31 0 0 39 46 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 21 13 10 6 0 0 71 16 121
2020 PM-01 50 23 13 15 0 0 0 73 15 48
2020 PM-03 21 50 7 7 14 0 0 71 21 14
2020 PM-04 54 17 17 8 4 0 0 71 13 24
2020 PM-05 69 13 13 6 0 0 0 81 6 16
2019 PM 37 30 12 14 7 0 0 67 20 123
2019 PM-01 36 23 18 20 2 0 0 59 23 44
2019 PM-02 39 22 0 17 22 0 0 61 39 18
2019 PM-04 44 37 7 7 4 0 0 81 11 27
2019 PM-05 40 40 7 7 7 0 0 80 13 15
2018 PM 35 29 19 12 5 0 0 65 16 110
2018 PM-01 28 34 23 9 6 0 0 62 15 47
2018 PM-02 50 19 13 13 6 0 0 69 19 16
2018 PM-03 40 20 27 13 0 0 0 60 13 15
2018 PM-04 50 25 13 13 0 0 0 75 13 16
2017 PM 32 34 12 13 8 0 0 66 22 142
2017 PM-01 25 32 13 17 13 0 0 57 30 53
2017 PM-02 28 38 9 19 5 0 0 66 24 21
2017 PM-03 50 22 17 0 11 0 0 72 11 18
2017 PM-04 35 29 18 18 0 0 0 65 18 17
2017 PM-05 43 43 4 4 4 0 0 87 9 23
2014 PM 19 32 14 22 12 0 0 51 34 243
2014 PM-01 23 27 16 25 8 0 0 51 34 95
2014 PM-02 19 39 9 16 15 2 0 59 32 45
2014 PM-03 4 67 8 17 4 0 0 71 21 24
2014 PM-04 16 27 3 30 23 0 0 44 53 28
2014 PM-05 21 24 24 24 8 0 0 45 32 38
2014 PM-06 23 8 30 15 23 0 0 31 39 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 23 10 11 7 2 1 70 19 122
2020 PM-01 38 29 13 13 4 2 2 70 17 48
2020 PM-03 38 25 13 6 19 0 0 63 25 16
2020 PM-04 43 26 9 13 4 4 0 73 18 23
2020 PM-05 69 19 13 0 0 0 0 88 0 16
2019 PM 45 20 13 9 9 4 0 67 19 121
2019 PM-01 43 20 11 11 11 2 0 65 23 44
2019 PM-02 44 17 6 11 22 0 0 61 33 18
2019 PM-04 38 19 23 8 0 12 0 65 9 26
2019 PM-05 57 21 7 0 7 7 0 85 8 14
2018 PM 38 24 15 13 7 3 0 63 21 112
2018 PM-01 28 26 23 11 11 2 0 54 22 47
2018 PM-02 53 24 6 12 6 0 0 76 18 17
2018 PM-03 33 27 7 33 0 0 0 60 33 15
2018 PM-04 44 25 13 6 0 13 0 79 7 16
2018 PM-05 50 30 10 10 0 0 0 80 10 10
2017 PM 34 22 19 10 12 3 1 58 23 142
2017 PM-01 25 17 22 9 22 2 2 44 33 53
2017 PM-02 28 24 19 19 10 0 0 52 29 21
2017 PM-03 50 11 33 6 0 0 0 61 6 18
2017 PM-04 35 29 18 6 0 12 0 73 7 17
2017 PM-05 43 35 4 13 4 0 0 78 17 23
2014 PM 27 20 17 15 14 6 1 51 31 243
2014 PM-01 26 11 20 19 18 6 0 40 39 95
2014 PM-02 34 27 9 13 10 6 2 66 25 45
2014 PM-03 25 38 17 8 0 12 0 71 10 24
2014 PM-04 23 30 13 13 17 3 0 55 31 28
2014 PM-05 26 18 18 16 13 5 3 49 31 38
2014 PM-06 23 15 23 8 23 0 8 42 34 13
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PM 25 39 36 123
2020 PM-01 15 44 42 48
2020 PM-03 19 31 50 16
2020 PM-04 42 38 21 24
2020 PM-05 19 56 25 16
2019 PM 24 36 41 123
2019 PM-01 25 34 41 44
2019 PM-02 33 28 39 18
2019 PM-04 30 19 52 27
2019 PM-05 13 67 20 15
2018 PM 29 34 38 112
2018 PM-01 24 35 41 46
2018 PM-02 24 35 41 17
2018 PM-03 33 33 33 15
2018 PM-04 29 35 35 17
2018 PM-05 20 40 40 10
2017 PM 28 34 38 142
2017 PM-01 34 27 39 53
2017 PM-02 28 24 48 21
2017 PM-03 28 50 22 18
2017 PM-04 18 47 35 17
2017 PM-05 22 39 39 23
2014 PM 26 31 42 243
2014 PM-01 22 34 44 95
2014 PM-02 29 25 46 45
2014 PM-03 17 46 38 24
2014 PM-04 30 16 53 28
2014 PM-05 26 39 34 38
2014 PM-06 62 15 23 13

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PM 29 35 29 0 3 3 31
2020 PM-04 20 40 30 0 0 10 10
2019 PM 38 21 28 3 3 7 29
2019 PM-01 45 18 27 9 0 0 11
2018 PM 22 25 38 9 3 3 32
2018 PM-01 18 18 45 18 0 0 11
2017 PM 25 33 20 5 10 8 40
2017 PM-01 6 28 33 6 17 11 18
2014 PM 21 37 27 6 9999 9 65
2014 PM-01 28 19 39 0 9999 14 21
2014 PM-02 0 52 25 0 9999 22 13
2014 PM-05 40 40 10 10 9999 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 11 89 123
2020 PM-03 31 69 16
2019 PM 13 87 122
2019 PM-01 16 84 44
2019 PM-02 28 72 18
2019 PM-05 0 100 15
2018 PM 19 81 113
2018 PM-01 28 72 47
2018 PM-05 0 100 10

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 46 54 13
2019 PM 44 56 16
2018 PM 32 68 22

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 54 46 13
2019 PM 69 31 16
2018 PM 64 36 22
2018 PM-01 62 38 13

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 22
2018 PM-01 0 100 13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2019 PM 0 100 16
2018 PM 0 100 22
2018 PM-01 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 23 77 22

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2019 PM 0 100 16
2018 PM 0 100 22
2018 PM-01 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 56 44 16
2018 PM 32 68 22
2018 PM-01 38 62 13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 38 62 13
2019 PM 69 31 16
2018 PM 36 64 22
2018 PM-01 38 62 13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 31 69 16
2018 PM 41 59 22
2018 PM-01 38 62 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 38 62 13
2019 PM 56 44 16
2018 PM 32 68 22

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 50 50 16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 69 31 16
2018 PM 59 41 22
2018 PM-01 62 38 13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 38 63 16
2018 PM 23 77 22

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2019 PM 0 100 16
2018 PM 0 100 22
2018 PM-01 0 100 13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2019 PM 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 46 54 13
2019 PM 50 50 16
2018 PM 55 45 22
2018 PM-01 62 38 13

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 50 50 16
2018 PM 27 73 22

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 50 50 16
2018 PM 27 73 22
2018 PM-01 38 62 13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 64 36 22
2018 PM-01 54 46 13

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 38 62 13

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 41 59 22
2018 PM-01 38 62 13

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2019 PM 50 50 16

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 39 61 18

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 28 72 18

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 18
2018 PM-01 0 100 10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 44 56 18
2018 PM-01 50 50 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 18
2018 PM-01 0 100 10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 33 67 18

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 22 15 17 12 5 25 4 52 23 121
2020 PM-01 30 13 15 7 4 22 9 63 16 46
2020 PM-03 6 13 25 31 13 13 0 21 50 16
2020 PM-04 25 8 13 13 4 33 4 53 27 24
2020 PM-05 25 25 6 6 0 38 0 80 10 16
2019 PM 15 17 22 7 8 21 10 46 22 123
2019 PM-01 23 14 23 7 7 18 9 50 19 44
2019 PM-02 11 17 11 11 33 11 6 33 53 18
2019 PM-04 7 22 30 4 0 22 15 47 6 27
2019 PM-05 7 27 27 0 0 33 7 56 0 15
2018 PM 20 13 22 12 6 23 4 46 24 113
2018 PM-01 26 11 32 19 4 4 4 40 26 47
2018 PM-02 12 6 24 12 12 35 0 27 36 17
2018 PM-03 27 13 13 0 7 33 7 67 11 15
2018 PM-04 12 18 6 6 0 59 0 71 14 17
2018 PM-05 10 30 10 10 0 30 10 67 17 10
2017 PM 13 13 21 8 11 25 9 40 29 142
2017 PM-01 19 19 24 7 13 13 4 46 25 53
2017 PM-02 5 5 19 19 5 38 10 18 45 21
2017 PM-03 28 6 28 0 17 17 6 43 21 18
2017 PM-04 12 0 12 0 6 59 12 40 20 17
2017 PM-05 0 22 22 4 13 22 17 36 29 23
2014 PM 11 14 27 8 6 29 5 38 21 242
2014 PM-01 13 18 21 10 10 21 5 43 29 95
2014 PM-02 16 6 33 4 4 34 2 35 13 45
2014 PM-03 4 26 26 22 4 17 0 37 32 23
2014 PM-04 7 13 37 3 0 30 10 33 5 28
2014 PM-05 5 11 26 5 3 42 8 32 16 38
2014 PM-06 15 0 38 0 0 39 8 29 0 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 29 14 3 4 6 0 77 8 121
2020 PM-01 51 28 11 2 2 6 0 84 5 47
2020 PM-03 27 20 27 7 13 7 0 50 21 15
2020 PM-04 42 33 13 0 4 8 0 82 5 24
2020 PM-05 56 31 0 0 6 6 0 93 7 16
2019 PM 34 22 22 10 5 7 1 60 16 122
2019 PM-01 36 18 25 9 5 7 0 59 15 44
2019 PM-02 22 17 17 22 17 0 6 41 41 18
2019 PM-04 38 31 23 0 0 8 0 75 0 26
2019 PM-05 33 27 27 0 0 13 0 69 0 15
2018 PM 32 21 19 12 4 12 1 61 17 113
2018 PM-01 30 17 28 15 2 6 2 51 19 47
2018 PM-02 29 24 6 18 6 18 0 64 29 17
2018 PM-03 47 7 27 0 7 13 0 62 8 15
2018 PM-04 24 24 18 6 0 29 0 67 8 17
2018 PM-05 30 50 0 10 0 10 0 89 11 10
2017 PM 28 19 24 6 7 13 2 56 16 142
2017 PM-01 30 30 19 2 11 6 2 65 14 53
2017 PM-02 19 9 28 19 0 24 0 37 25 21
2017 PM-03 44 17 28 0 6 6 0 65 6 18
2017 PM-04 24 0 18 6 6 41 6 44 22 17
2017 PM-05 26 22 26 13 4 9 0 52 19 23
2014 PM 21 24 24 9 5 16 1 55 16 243
2014 PM-01 25 24 25 7 7 9 1 56 16 95
2014 PM-02 30 19 24 9 4 14 0 58 15 45
2014 PM-03 12 54 13 9 0 12 0 76 10 24
2014 PM-04 13 23 30 0 3 30 0 52 5 28
2014 PM-05 11 16 26 18 3 24 3 36 29 38
2014 PM-06 23 15 23 8 8 23 0 50 21 13
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 8 92 123
2020 PM-05 0 100 16
2019 PM 7 93 123
2019 PM-03 0 100 12
2019 PM-05 0 100 15
2018 PM 10 90 112
2018 PM-03 0 100 15
2018 PM-05 0 100 10

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 100 0 10

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10
2018 PM 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10
2018 PM 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10
2018 PM 0 100 11

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10
2018 PM 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10
2018 PM 0 100 11

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10
2018 PM 0 100 11

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 45 55 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 10
2018 PM 0 100 11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 45 55 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 24 17 21 6 4 22 6 56 14 121
2020 PM-01 32 17 13 4 4 21 9 70 12 47
2020 PM-03 13 13 50 6 13 6 0 27 20 16
2020 PM-04 25 8 25 0 0 38 4 57 0 24
2020 PM-05 25 25 13 6 0 25 6 73 9 16
2019 PM 19 14 25 4 3 24 11 50 11 123
2019 PM-01 25 14 20 7 2 25 7 57 13 44
2019 PM-02 17 11 28 6 17 17 6 36 29 18
2019 PM-04 7 22 26 0 0 26 19 53 0 27
2019 PM-05 20 13 20 7 0 27 13 56 11 15
2018 PM 21 15 22 5 4 27 5 53 14 113
2018 PM-01 28 9 34 13 0 11 6 44 15 47
2018 PM-02 6 18 18 0 24 35 0 36 36 17
2018 PM-03 33 7 13 0 0 33 13 75 0 15
2018 PM-04 12 18 12 0 0 59 0 71 0 17
2018 PM-05 10 30 10 0 0 40 10 80 0 10
2017 PM 18 15 24 4 3 31 5 53 10 142
2017 PM-01 21 17 26 4 6 25 2 52 13 53
2017 PM-02 19 14 24 9 0 28 5 50 14 21
2017 PM-03 33 17 22 6 0 17 6 64 7 18
2017 PM-04 12 5 12 0 0 65 6 59 0 17
2017 PM-05 13 13 26 0 0 39 9 50 0 23
2014 PM 13 14 28 2 2 35 6 47 6 242
2014 PM-01 17 19 23 3 3 28 7 55 10 95
2014 PM-02 18 6 31 4 0 40 0 41 7 45
2014 PM-03 13 29 17 0 0 42 0 72 0 24
2014 PM-04 7 10 40 0 0 30 13 29 0 28
2014 PM-05 3 8 32 0 3 49 5 24 6 37
2014 PM-06 16 8 30 0 0 39 8 44 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 30 13 6 3 6 0 76 10 121
2020 PM-01 47 34 6 2 2 9 0 88 5 47
2020 PM-03 19 31 25 6 13 6 0 53 20 16
2020 PM-04 54 21 17 4 0 4 0 78 4 24
2020 PM-05 50 31 6 6 0 6 0 87 7 16
2019 PM 37 23 22 6 3 8 2 66 10 123
2019 PM-01 41 23 16 9 5 7 0 68 15 44
2019 PM-02 22 22 22 11 11 6 6 50 25 18
2019 PM-04 41 30 22 0 0 7 0 76 0 27
2019 PM-05 33 20 27 7 0 7 7 62 8 15
2018 PM 33 21 17 8 3 16 3 66 13 113
2018 PM-01 32 11 30 13 0 11 4 50 15 47
2018 PM-02 24 35 6 0 18 18 0 71 21 17
2018 PM-03 47 7 20 0 0 20 7 73 0 15
2018 PM-04 29 24 6 6 0 35 0 82 9 17
2018 PM-05 30 50 0 10 0 10 0 89 11 10
2017 PM 32 25 16 4 4 19 1 71 9 142
2017 PM-01 30 28 19 2 6 15 0 69 9 53
2017 PM-02 28 24 19 9 0 14 5 65 12 21
2017 PM-03 39 22 17 6 6 11 0 69 13 18
2017 PM-04 30 17 0 6 0 41 6 89 11 17
2017 PM-05 35 26 17 0 0 22 0 78 0 23
2014 PM 23 27 23 3 1 21 1 64 6 242
2014 PM-01 24 34 21 3 1 16 1 70 5 95
2014 PM-02 30 15 32 4 0 18 0 56 5 44
2014 PM-03 25 46 8 0 0 21 0 90 0 24
2014 PM-04 27 20 26 0 3 20 3 61 4 28
2014 PM-05 8 21 29 5 3 32 3 44 12 38
2014 PM-06 23 15 15 8 0 39 0 63 12 13
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 18 18 6 12 0 0 65 18 120
2020 PM-01 43 15 17 2 22 0 0 59 24 46
2020 PM-03 50 6 25 19 0 0 0 56 19 16
2020 PM-04 52 22 17 9 0 0 0 74 9 23
2020 PM-05 56 25 13 0 6 0 0 81 6 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 31 23 9 7 0 1 60 17 122
2020 PM-01 28 34 21 11 4 0 2 63 15 47
2020 PM-03 31 25 31 13 0 0 0 56 13 16
2020 PM-04 33 33 21 8 4 0 0 67 13 24
2020 PM-05 25 44 19 13 0 0 0 69 13 16
2019 PM 20 28 21 14 16 0 0 49 30 123
2019 PM-01 14 25 23 16 23 0 0 39 39 44
2019 PM-02 22 28 22 11 17 0 0 50 28 18
2019 PM-04 19 30 22 19 11 0 0 48 30 27
2019 PM-05 33 47 13 7 0 0 0 80 7 15
2018 PM 27 18 21 12 23 0 0 44 35 113
2018 PM-01 28 9 19 9 36 0 0 36 45 47
2018 PM-02 29 0 35 24 12 0 0 29 35 17
2018 PM-03 33 27 7 20 13 0 0 60 33 15
2018 PM-04 24 24 35 6 12 0 0 47 18 17
2018 PM-05 20 60 10 10 0 0 0 80 10 10
2017 PM 17 22 18 14 28 0 1 39 43 140
2017 PM-01 10 27 13 19 29 0 2 37 49 52
2017 PM-02 24 19 14 9 34 0 0 43 43 21
2017 PM-03 29 6 24 0 41 0 0 35 41 17
2017 PM-04 17 18 24 18 24 0 0 35 41 17
2017 PM-05 22 30 26 17 4 0 0 52 22 23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 19 26 27 14 13 1 0 45 28 121
2020 PM-01 17 19 30 13 19 2 0 37 33 47
2020 PM-03 27 20 40 0 13 0 0 47 13 15
2020 PM-04 21 21 29 21 8 0 0 42 29 24
2020 PM-05 31 31 25 13 0 0 0 63 13 16
2019 PM 17 28 18 16 21 0 0 45 37 122
2019 PM-01 18 14 18 11 39 0 0 32 50 44
2019 PM-02 18 35 24 12 12 0 0 53 24 17
2019 PM-04 15 30 22 19 15 0 0 44 33 27
2019 PM-05 27 40 20 7 7 0 0 67 13 15
2018 PM 24 17 28 14 17 0 0 41 31 113
2018 PM-01 19 17 30 19 15 0 0 36 34 47
2018 PM-02 29 12 18 24 18 0 0 41 41 17
2018 PM-03 13 7 40 7 33 0 0 20 40 15
2018 PM-04 35 24 29 6 6 0 0 59 12 17
2018 PM-05 50 20 20 0 10 0 0 70 10 10
2017 PM 12 29 27 14 15 0 3 43 29 140
2017 PM-01 4 26 30 15 19 0 6 32 36 53
2017 PM-02 9 38 24 14 14 0 0 47 28 21
2017 PM-03 18 12 35 12 24 0 0 29 35 17
2017 PM-04 30 24 29 12 6 0 0 53 18 17
2017 PM-05 14 41 27 14 5 0 0 55 18 22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 30 19 11 5 1 2 64 17 122
2020 PM-01 33 25 17 10 6 2 6 64 18 48
2020 PM-03 50 13 19 13 6 0 0 63 19 16
2020 PM-04 21 46 13 17 4 0 0 67 21 24
2020 PM-05 40 33 27 0 0 0 0 73 0 15
2019 PM 33 24 20 8 11 0 3 59 20 123
2019 PM-01 36 18 16 7 16 0 7 59 24 44
2019 PM-02 44 11 22 17 6 0 0 56 22 18
2019 PM-04 15 48 19 4 15 0 0 63 19 27
2019 PM-05 47 33 13 0 7 0 0 80 7 15
2018 PM 34 27 22 12 6 0 0 60 18 113
2018 PM-01 40 19 23 13 4 0 0 60 17 47
2018 PM-02 35 29 12 12 12 0 0 65 24 17
2018 PM-03 27 20 27 20 7 0 0 47 27 15
2018 PM-04 29 41 18 6 6 0 0 71 12 17
2018 PM-05 40 30 30 0 0 0 0 70 0 10
2017 PM 21 36 22 6 9 0 6 61 16 140
2017 PM-01 21 33 23 4 10 0 10 60 15 52
2017 PM-02 14 38 29 9 5 0 5 55 15 21
2017 PM-03 24 47 12 0 12 0 6 75 13 17
2017 PM-04 30 47 12 6 6 0 0 76 12 17
2017 PM-05 26 22 30 13 9 0 0 48 22 23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 29 17 16 14 1 0 53 30 120
2020 PM-01 27 24 16 11 22 0 0 51 33 45
2020 PM-03 13 25 44 6 6 6 0 40 13 16
2020 PM-04 29 25 17 25 4 0 0 54 29 24
2020 PM-05 38 25 6 19 13 0 0 63 31 16
2019 PM 20 23 16 13 27 0 1 43 40 122
2019 PM-01 16 18 25 7 34 0 0 34 41 44
2019 PM-02 28 22 6 17 28 0 0 50 44 18
2019 PM-04 23 27 15 15 19 0 0 50 35 26
2019 PM-05 40 27 13 7 13 0 0 67 20 15
2018 PM 13 22 19 19 27 0 1 35 46 112
2018 PM-01 9 17 15 24 35 0 0 26 59 46
2018 PM-02 6 29 24 24 18 0 0 35 41 17
2018 PM-03 13 7 20 13 47 0 0 20 60 15
2018 PM-04 18 47 12 12 6 0 6 69 19 17
2018 PM-05 40 20 30 10 0 0 0 60 10 10
2017 PM 11 24 28 14 21 0 1 36 35 141
2017 PM-01 9 23 28 15 23 0 2 33 38 53
2017 PM-02 0 28 33 24 14 0 0 28 38 21
2017 PM-03 11 6 39 11 28 0 6 18 41 18
2017 PM-04 25 31 13 13 19 0 0 56 31 16
2017 PM-05 17 22 35 9 17 0 0 39 26 23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 17 6 2 5 0 6 87 7 121
2020 PM-01 70 11 6 0 6 0 6 86 7 47
2020 PM-03 50 31 0 6 6 0 6 87 13 16
2020 PM-04 63 25 0 4 8 0 0 88 13 24
2020 PM-05 69 6 19 0 0 0 6 80 0 16
2019 PM 58 15 12 4 2 0 8 80 7 123
2019 PM-01 64 9 7 7 2 0 11 82 10 44
2019 PM-02 67 11 22 0 0 0 0 78 0 18
2019 PM-04 48 22 11 4 7 0 7 76 12 27
2019 PM-05 53 27 13 0 0 0 7 86 0 15
2018 PM 61 14 9 0 5 0 10 84 6 111
2018 PM-01 59 13 9 0 4 0 15 85 5 46
2018 PM-02 82 6 6 0 0 0 6 94 0 17
2018 PM-03 47 20 20 0 13 0 0 67 13 15
2018 PM-04 75 13 0 0 6 0 6 93 7 16
2018 PM-05 60 20 10 0 0 0 10 89 0 10
2017 PM 53 21 7 2 3 0 14 87 5 140
2017 PM-01 48 25 2 2 2 0 21 92 5 52
2017 PM-02 62 14 5 0 0 0 19 94 0 21
2017 PM-03 53 18 18 0 6 0 6 75 6 17
2017 PM-04 70 12 12 0 0 0 6 87 0 17
2017 PM-05 61 17 13 4 0 0 4 82 5 23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 28 11 11 7 0 1 71 18 121
2020 PM-01 41 30 9 9 9 0 2 73 18 46
2020 PM-03 50 25 13 6 6 0 0 75 13 16
2020 PM-04 38 17 21 17 8 0 0 54 25 24
2020 PM-05 44 38 13 6 0 0 0 81 6 16
2019 PM 38 34 14 7 7 1 0 73 13 123
2019 PM-01 39 27 16 7 9 2 0 67 16 44
2019 PM-02 50 33 17 0 0 0 0 83 0 18
2019 PM-04 33 41 7 7 11 0 0 74 19 27
2019 PM-05 47 33 13 7 0 0 0 80 7 15
2018 PM 36 21 22 10 10 0 2 57 20 112
2018 PM-01 32 15 21 15 13 0 4 49 29 47
2018 PM-02 38 38 13 6 6 0 0 75 13 16
2018 PM-03 27 20 27 13 13 0 0 47 27 15
2018 PM-04 47 24 18 6 6 0 0 71 12 17
2018 PM-05 70 10 20 0 0 0 0 80 0 10
2017 PM 36 26 20 9 8 0 1 62 18 141
2017 PM-01 17 33 25 15 10 0 0 50 25 52
2017 PM-02 57 15 19 5 5 0 0 72 9 21
2017 PM-03 44 28 6 6 17 0 0 72 22 18
2017 PM-04 41 23 18 12 0 0 6 69 13 17
2017 PM-05 52 17 17 4 9 0 0 70 13 23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 30 11 7 8 0 3 73 15 122
2020 PM-01 43 26 15 4 11 0 2 70 15 47
2020 PM-03 38 44 13 0 6 0 0 81 6 16
2020 PM-04 50 17 4 13 4 0 13 76 19 24
2020 PM-05 50 31 6 13 0 0 0 81 13 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 30 13 7 6 1 0 74 12 122
2020 PM-01 43 23 21 6 4 2 0 67 11 47
2020 PM-03 19 44 19 6 13 0 0 63 19 16
2020 PM-04 50 33 8 4 4 0 0 83 8 24
2020 PM-05 69 19 6 6 0 0 0 88 6 16
2019 PM 31 28 21 13 6 1 0 60 19 123
2019 PM-01 34 25 20 20 0 0 0 59 20 44
2019 PM-02 33 28 22 11 6 0 0 61 17 18
2019 PM-04 22 26 30 19 4 0 0 48 22 27
2019 PM-05 40 27 20 0 13 0 0 67 13 15
2018 PM 27 30 17 15 7 0 4 59 23 112
2018 PM-01 23 28 15 23 6 0 4 53 31 47
2018 PM-02 31 38 13 6 6 0 6 73 13 16
2018 PM-03 40 27 20 13 0 0 0 67 13 15
2018 PM-04 24 41 12 18 6 0 0 65 24 17
2018 PM-05 30 40 10 0 10 0 10 78 11 10
2017 PM 28 32 18 11 8 0 3 62 20 141
2017 PM-01 21 29 15 19 13 0 2 51 33 52
2017 PM-02 33 24 14 9 9 0 9 63 21 21
2017 PM-03 28 44 22 0 6 0 0 72 6 18
2017 PM-04 24 35 24 12 0 0 6 62 13 17
2017 PM-05 43 39 9 9 0 0 0 83 9 23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 35 29 21 9 6 0 0 64 15 120
2020 PM-01 30 26 23 15 6 0 0 55 21 47
2020 PM-03 31 31 13 6 19 0 0 63 25 16
2020 PM-04 35 35 22 9 0 0 0 70 9 23
2020 PM-05 50 25 25 0 0 0 0 75 0 16
2019 PM 31 26 20 9 14 1 0 57 23 123
2019 PM-01 39 18 20 9 14 0 0 57 23 44
2019 PM-02 39 17 28 0 11 6 0 59 12 18
2019 PM-04 15 52 7 15 11 0 0 67 26 27
2019 PM-05 40 27 20 7 7 0 0 67 13 15
2018 PM 26 29 18 17 7 0 3 56 25 111
2018 PM-01 19 21 19 23 13 0 4 42 38 47
2018 PM-02 27 53 7 7 0 0 7 86 7 15
2018 PM-03 27 13 33 27 0 0 0 40 27 15
2018 PM-04 41 24 24 6 6 0 0 65 12 17
2018 PM-05 50 50 0 0 0 0 0 100 0 10
2017 PM 25 33 21 13 8 0 1 58 21 141
2017 PM-01 19 33 19 15 11 0 2 53 27 52
2017 PM-02 47 14 14 10 9 0 5 65 20 21
2017 PM-03 33 28 22 17 0 0 0 61 17 18
2017 PM-04 18 47 11 12 12 0 0 65 24 17
2017 PM-05 17 43 30 9 0 0 0 61 9 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 28 18 2 8 0 0 72 10 120
2020 PM-01 40 36 13 4 6 0 0 77 11 47
2020 PM-03 44 25 6 0 25 0 0 69 25 16
2020 PM-04 38 25 29 0 8 0 0 63 8 24
2020 PM-05 56 25 19 0 0 0 0 81 0 16
2019 PM 35 27 14 15 9 0 0 62 24 123
2019 PM-01 34 27 14 20 5 0 0 61 25 44
2019 PM-02 28 39 11 6 17 0 0 67 22 18
2019 PM-04 30 30 7 22 11 0 0 59 33 27
2019 PM-05 53 13 20 7 7 0 0 67 13 15
2018 PM 34 25 22 8 7 0 4 61 16 112
2018 PM-01 23 23 28 9 13 0 4 49 22 47
2018 PM-02 44 31 13 6 0 0 6 80 7 16
2018 PM-03 53 20 13 13 0 0 0 73 13 15
2018 PM-04 35 29 18 12 6 0 0 65 18 17
2018 PM-05 50 20 20 0 0 0 10 78 0 10
2017 PM 31 25 24 11 6 1 1 58 17 141
2017 PM-01 31 29 21 11 8 0 0 60 19 52
2017 PM-02 38 14 24 5 9 0 9 58 16 21
2017 PM-03 28 33 39 0 0 0 0 61 0 18
2017 PM-04 30 23 24 12 6 6 0 56 19 17
2017 PM-05 26 30 26 13 4 0 0 57 17 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 26 9 2 8 1 0 80 11 121
2020 PM-01 49 30 4 6 9 2 0 80 15 47
2020 PM-03 44 25 19 0 13 0 0 69 13 16
2020 PM-04 54 33 13 0 0 0 0 88 0 24
2020 PM-05 69 13 13 0 6 0 0 81 6 16
2019 PM 48 15 15 11 11 0 0 63 22 123
2019 PM-01 48 14 9 16 14 0 0 61 30 44
2019 PM-02 44 22 6 17 11 0 0 67 28 18
2019 PM-04 44 22 22 11 0 0 0 67 11 27
2019 PM-05 60 13 13 0 13 0 0 73 13 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 31 21 7 10 0 0 63 17 121
2020 PM-01 32 28 13 11 17 0 0 60 28 47
2020 PM-03 19 31 31 13 6 0 0 50 19 16
2020 PM-04 29 33 25 4 8 0 0 63 13 24
2020 PM-05 31 38 25 0 6 0 0 69 6 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 32 20 9 9 0 0 62 18 120
2020 PM-01 15 26 22 20 17 0 0 41 37 46
2020 PM-03 19 31 31 6 13 0 0 50 19 16
2020 PM-04 38 42 17 4 0 0 0 79 4 24
2020 PM-05 50 44 6 0 0 0 0 94 0 16
2019 PM 33 26 19 6 16 0 0 59 22 122
2019 PM-01 19 23 21 14 23 0 0 42 37 43
2019 PM-02 44 22 11 6 17 0 0 67 22 18
2019 PM-04 41 30 22 0 7 0 0 70 7 27
2019 PM-05 47 33 13 0 7 0 0 80 7 15
2018 PM 34 29 17 8 9 0 3 65 18 111
2018 PM-01 22 33 17 15 11 0 2 56 27 46
2018 PM-02 56 25 13 0 0 0 6 87 0 16
2018 PM-03 40 13 27 13 7 0 0 53 20 15
2018 PM-04 41 41 12 0 6 0 0 82 6 17
2018 PM-05 40 40 10 0 0 0 10 89 0 10
2017 PM 26 27 19 16 9 0 3 55 26 139
2017 PM-01 15 25 23 23 13 0 0 40 37 52
2017 PM-02 28 28 14 5 14 0 9 63 21 21
2017 PM-03 50 17 11 17 6 0 0 67 22 18
2017 PM-04 35 30 12 17 0 0 6 69 18 17
2017 PM-05 18 41 27 9 5 0 0 59 14 22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 52 26 12 6 3 1 0 78 9 121
2020 PM-01 53 15 17 11 4 0 0 68 15 47
2020 PM-03 50 25 19 0 6 0 0 75 6 16
2020 PM-04 58 29 4 8 0 0 0 88 8 24
2020 PM-05 44 31 19 0 0 6 0 80 0 16
2019 PM 59 15 11 7 7 0 0 74 15 123
2019 PM-01 52 16 11 11 9 0 0 68 20 44
2019 PM-02 44 22 11 6 17 0 0 67 22 18
2019 PM-04 56 15 19 7 4 0 0 70 11 27
2019 PM-05 80 7 13 0 0 0 0 87 0 15
2018 PM 54 16 10 10 6 0 4 73 17 112
2018 PM-01 45 19 13 13 6 0 4 67 20 47
2018 PM-02 63 19 6 0 6 0 6 87 7 16
2018 PM-03 73 0 0 20 7 0 0 73 27 15
2018 PM-04 59 18 12 6 6 0 0 76 12 17
2018 PM-05 70 10 0 10 0 0 10 89 11 10
2017 PM 48 25 15 4 5 0 2 75 9 142
2017 PM-01 36 23 24 6 7 0 4 61 14 53
2017 PM-02 57 24 9 5 5 0 0 81 10 21
2017 PM-03 39 22 33 6 0 0 0 61 6 18
2017 PM-04 70 30 0 0 0 0 0 100 0 17
2017 PM-05 57 35 4 0 4 0 0 91 4 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 36 12 7 5 0 0 77 12 120
2020 PM-01 26 45 15 9 6 0 0 70 15 47
2020 PM-03 56 25 6 0 13 0 0 81 13 16
2020 PM-04 50 29 13 8 0 0 0 79 8 24
2020 PM-05 63 25 13 0 0 0 0 88 0 16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 78 12 7 1 2 1 0 90 3 121
2020 PM-01 66 17 13 2 2 0 0 83 4 47
2020 PM-03 88 13 0 0 0 0 0 100 0 16
2020 PM-04 88 4 4 0 0 4 0 96 0 24
2020 PM-05 88 6 6 0 0 0 0 94 0 16
2019 PM 69 16 6 1 3 1 4 90 4 121
2019 PM-01 63 23 2 0 9 2 0 88 10 43
2019 PM-02 56 11 33 0 0 0 0 67 0 18
2019 PM-04 77 15 0 0 0 0 8 100 0 26
2019 PM-05 87 0 0 0 0 0 13 100 0 15
2018 PM 71 10 8 3 2 0 7 87 5 112
2018 PM-01 62 15 11 4 2 0 6 82 7 47
2018 PM-02 81 13 0 0 0 0 6 100 0 16
2018 PM-03 73 0 7 7 0 0 13 85 8 15
2018 PM-04 71 12 6 0 6 0 6 88 6 17
2018 PM-05 90 0 0 0 0 0 10 100 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 77 12 7 1 1 1 1 91 2 121
2020 PM-01 87 4 4 2 0 2 0 93 2 47
2020 PM-03 50 31 13 0 6 0 0 81 6 16
2020 PM-04 75 8 13 0 0 0 4 87 0 24
2020 PM-05 88 6 6 0 0 0 0 94 0 16
2019 PM 65 13 6 3 5 2 7 85 9 123
2019 PM-01 57 25 5 2 2 5 5 90 5 44
2019 PM-02 56 6 6 6 28 0 0 61 33 18
2019 PM-04 74 7 0 7 0 0 11 92 8 27
2019 PM-05 93 7 0 0 0 0 0 100 0 15
2018 PM 64 14 10 8 2 0 3 80 10 111
2018 PM-01 57 17 9 13 2 0 2 76 15 47
2018 PM-02 50 25 13 6 0 0 6 80 7 16
2018 PM-03 67 13 13 7 0 0 0 80 7 15
2018 PM-04 81 6 6 6 0 0 0 88 6 16
2018 PM-05 80 0 10 0 0 0 10 89 0 10
2017 PM 66 13 11 4 2 0 4 82 7 142
2017 PM-01 59 17 11 6 6 0 2 77 11 53
2017 PM-02 62 14 9 9 0 0 5 80 10 21
2017 PM-03 67 6 22 0 0 0 6 76 0 18
2017 PM-04 88 12 0 0 0 0 0 100 0 17
2017 PM-05 78 4 13 0 0 0 4 86 0 23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 76 17 3 2 2 0 1 93 3 121
2020 PM-01 91 4 2 0 0 0 2 98 0 46
2020 PM-03 50 50 0 0 0 0 0 100 0 16
2020 PM-04 71 21 8 0 0 0 0 92 0 24
2020 PM-05 69 25 0 6 0 0 0 94 6 16
2019 PM 59 25 7 2 5 0 2 86 8 123
2019 PM-01 64 25 5 5 0 0 2 91 5 44
2019 PM-02 50 22 0 6 22 0 0 72 28 18
2019 PM-04 52 26 15 0 4 0 4 81 4 27
2019 PM-05 80 20 0 0 0 0 0 100 0 15
2018 PM 57 21 14 4 3 0 2 79 6 112
2018 PM-01 49 23 17 4 4 0 2 74 9 47
2018 PM-02 63 19 13 6 0 0 0 81 6 16
2018 PM-03 60 20 7 7 7 0 0 80 13 15
2018 PM-04 71 18 12 0 0 0 0 88 0 17
2018 PM-05 40 30 20 0 0 0 10 78 0 10
2017 PM 46 31 13 5 3 0 1 78 8 142
2017 PM-01 45 36 13 2 4 0 0 81 6 53
2017 PM-02 28 24 33 15 0 0 0 52 15 21
2017 PM-03 39 28 6 11 11 0 6 71 24 18
2017 PM-04 65 35 0 0 0 0 0 100 0 17
2017 PM-05 52 30 13 4 0 0 0 83 4 23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 68 16 7 3 4 2 0 85 8 122
2020 PM-01 72 15 4 2 4 2 0 89 7 47
2020 PM-03 56 13 19 6 6 0 0 69 13 16
2020 PM-04 75 4 13 0 4 4 0 83 4 24
2020 PM-05 69 31 0 0 0 0 0 100 0 16
2019 PM 65 9 10 7 8 0 2 75 15 123
2019 PM-01 61 5 18 5 9 0 2 67 14 44
2019 PM-02 67 6 6 6 17 0 0 72 22 18
2019 PM-04 70 7 7 11 0 0 4 81 12 27
2019 PM-05 93 7 0 0 0 0 0 100 0 15
2018 PM 50 16 14 12 6 0 2 67 18 111
2018 PM-01 43 17 15 13 9 0 2 62 22 46
2018 PM-02 44 19 25 6 6 0 0 63 13 16
2018 PM-03 67 13 7 13 0 0 0 80 13 15
2018 PM-04 53 18 6 24 0 0 0 71 24 17
2018 PM-05 70 0 20 0 0 0 10 78 0 10
2017 PM 61 13 13 4 7 0 1 76 11 141
2017 PM-01 55 13 15 2 15 0 0 68 17 53
2017 PM-02 57 5 19 9 5 0 5 65 15 21
2017 PM-03 56 11 17 11 0 0 6 71 12 18
2017 PM-04 69 18 6 6 0 0 0 87 6 16
2017 PM-05 83 13 4 0 0 0 0 96 0 23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 63 6 4 2 0 2 24 92 2 121
2020 PM-01 74 0 0 2 0 4 19 97 3 47
2020 PM-03 63 19 6 0 0 0 13 93 0 16
2020 PM-04 58 4 4 0 0 0 33 94 0 24
2020 PM-05 50 13 13 6 0 0 19 77 8 16
2019 PM 53 10 1 1 0 0 35 97 1 120
2019 PM-01 51 2 2 0 0 0 44 96 0 43
2019 PM-02 61 0 0 0 0 0 39 100 0 18
2019 PM-04 52 15 0 0 0 0 33 100 0 27
2019 PM-05 67 20 0 0 0 0 13 100 0 15
2018 PM 55 3 4 4 0 0 34 88 7 112
2018 PM-01 57 4 2 4 0 0 32 91 6 47
2018 PM-02 56 0 0 0 0 0 44 100 0 16
2018 PM-03 67 0 0 20 0 0 13 77 23 15
2018 PM-04 47 0 6 0 0 0 47 89 0 17
2018 PM-05 20 10 20 0 0 0 50 60 0 10
2017 PM 50 6 4 3 0 0 37 89 4 141
2017 PM-01 45 6 4 2 0 0 44 90 3 53
2017 PM-02 52 0 5 0 0 0 43 92 0 21
2017 PM-03 56 0 11 6 0 0 28 77 8 18
2017 PM-04 75 0 0 0 0 0 25 100 0 16
2017 PM-05 35 13 4 9 0 0 39 79 14 23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 23 7 1 3 1 1 89 4 120
2020 PM-01 62 21 9 2 4 2 0 85 7 47
2020 PM-03 69 31 0 0 0 0 0 100 0 16
2020 PM-04 71 25 4 0 0 0 0 96 0 24
2020 PM-05 60 33 7 0 0 0 0 93 0 15
2019 PM 59 20 11 5 2 0 4 82 7 123
2019 PM-01 43 23 16 11 2 0 5 69 14 44
2019 PM-02 72 11 6 0 6 0 6 88 6 18
2019 PM-04 48 30 11 4 0 0 7 84 4 27
2019 PM-05 100 0 0 0 0 0 0 100 0 15
2018 PM 58 20 10 6 4 0 3 80 10 112
2018 PM-01 49 21 11 11 6 0 2 72 17 47
2018 PM-02 75 25 0 0 0 0 0 100 0 16
2018 PM-03 47 13 27 13 0 0 0 60 13 15
2018 PM-04 53 35 0 0 6 0 6 94 6 17
2018 PM-05 80 0 10 0 0 0 10 89 0 10
2017 PM 52 23 10 6 4 0 5 79 10 141
2017 PM-01 40 30 15 7 4 0 4 73 12 53
2017 PM-02 62 5 15 5 5 0 9 73 10 21
2017 PM-03 50 17 11 6 17 0 0 67 22 18
2017 PM-04 65 30 0 0 0 0 5 100 0 17
2017 PM-05 64 18 5 9 0 0 5 86 10 22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 75 11 4 2 7 0 2 87 8 121
2020 PM-01 66 17 9 2 6 0 0 83 9 47
2020 PM-03 94 0 0 0 6 0 0 94 6 16
2020 PM-04 75 8 4 4 8 0 0 83 13 24
2020 PM-05 94 6 0 0 0 0 0 100 0 16
2019 PM 74 11 3 4 4 1 2 88 8 123
2019 PM-01 68 16 0 5 5 2 5 90 10 44
2019 PM-02 78 17 0 0 6 0 0 94 6 18
2019 PM-04 70 7 15 4 4 0 0 78 7 27
2019 PM-05 93 0 0 7 0 0 0 93 7 15
2018 PM 73 10 5 2 5 0 5 88 7 111
2018 PM-01 66 17 6 2 0 0 9 91 2 47
2018 PM-02 69 6 0 0 25 0 0 75 25 16
2018 PM-03 93 0 7 0 0 0 0 93 0 15
2018 PM-04 63 13 13 6 0 0 6 80 7 16
2018 PM-05 90 0 0 0 0 0 10 100 0 10
2017 PM 71 13 3 1 3 1 9 92 5 142
2017 PM-01 56 17 6 2 2 2 15 88 5 53
2017 PM-02 66 19 5 5 0 0 5 90 6 21
2017 PM-03 89 0 0 0 6 0 6 94 6 18
2017 PM-04 76 12 0 0 6 0 6 94 6 17
2017 PM-05 91 9 0 0 0 0 0 100 0 23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 20 11 7 0 0 1 83 7 121
2020 PM-01 51 19 15 13 0 0 2 72 13 47
2020 PM-03 75 19 6 0 0 0 0 94 0 16
2020 PM-04 63 17 17 4 0 0 0 79 4 24
2020 PM-05 75 19 6 0 0 0 0 94 0 16
2019 PM 66 22 10 1 1 0 1 88 2 122
2019 PM-01 64 23 11 0 2 0 0 86 2 44
2019 PM-02 76 24 0 0 0 0 0 100 0 17
2019 PM-04 56 26 15 4 0 0 0 81 4 27
2019 PM-05 80 13 7 0 0 0 0 93 0 15
2018 PM 51 25 12 9 1 0 2 78 10 111
2018 PM-01 51 19 15 11 2 0 2 72 13 47
2018 PM-02 31 50 6 13 0 0 0 81 13 16
2018 PM-03 53 27 20 0 0 0 0 80 0 15
2018 PM-04 69 6 6 19 0 0 0 75 19 16
2018 PM-05 40 50 0 0 0 0 10 100 0 10
2017 PM 50 29 14 4 1 0 2 80 6 141
2017 PM-01 34 34 21 8 2 0 2 69 10 53
2017 PM-02 67 14 14 0 0 0 5 85 0 21
2017 PM-03 61 28 0 0 6 0 6 94 6 18
2017 PM-04 47 35 12 6 0 0 0 82 6 17
2017 PM-05 48 35 13 4 0 0 0 83 4 23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 38 17 7 1 0 0 75 8 121
2020 PM-01 35 37 17 11 0 0 0 72 11 46
2020 PM-03 31 38 19 13 0 0 0 69 13 16
2020 PM-04 50 25 17 8 0 0 0 75 8 24
2020 PM-05 38 50 13 0 0 0 0 88 0 16

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 19 33 34 6 8 0 0 52 14 122
2020 PM-01 17 28 40 6 9 0 0 45 15 47
2020 PM-03 13 38 38 0 13 0 0 50 13 16
2020 PM-04 21 29 33 17 0 0 0 50 17 24
2020 PM-05 25 44 31 0 0 0 0 69 0 16
2019 PM 25 29 24 17 5 0 0 54 22 123
2019 PM-01 27 20 25 23 5 0 0 48 27 44
2019 PM-02 33 17 28 11 11 0 0 50 22 18
2019 PM-04 30 30 19 22 0 0 0 59 22 27
2019 PM-05 27 53 13 7 0 0 0 80 7 15
2018 PM 21 24 36 11 8 0 0 45 19 113
2018 PM-01 17 28 32 15 9 0 0 45 23 47
2018 PM-02 29 12 47 6 6 0 0 41 12 17
2018 PM-03 13 7 53 13 13 0 0 20 27 15
2018 PM-04 35 29 29 0 6 0 0 65 6 17
2018 PM-05 20 50 30 0 0 0 0 70 0 10
2017 PM 11 34 36 15 4 0 0 45 19 142
2017 PM-01 7 32 32 23 6 0 0 40 28 53
2017 PM-02 14 33 38 5 9 0 0 47 14 21
2017 PM-03 6 17 56 17 6 0 0 22 22 18
2017 PM-04 18 35 35 12 0 0 0 53 12 17
2017 PM-05 13 52 30 4 0 0 0 65 4 23

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 23 39 16 12 0 0 28 33 120
2020 PM-01 9 34 36 11 11 0 0 21 43 47
2020 PM-03 20 20 47 7 7 0 0 13 40 15
2020 PM-04 4 21 38 21 17 0 0 38 25 24
2020 PM-05 0 13 50 31 6 0 0 38 13 16
2019 PM 15 20 29 25 11 0 0 36 35 122
2019 PM-01 20 30 23 16 11 0 0 27 50 44
2019 PM-02 22 6 33 28 11 0 0 39 28 18
2019 PM-04 8 19 35 19 19 0 0 38 27 26
2019 PM-05 7 7 27 53 7 0 0 60 13 15
2018 PM 15 17 37 20 10 0 2 30 33 112
2018 PM-01 13 24 33 17 9 0 4 27 39 46
2018 PM-02 12 6 59 18 6 0 0 24 18 17
2018 PM-03 27 20 40 7 7 0 0 13 47 15
2018 PM-04 12 6 35 24 24 0 0 47 18 17
2018 PM-05 10 0 30 50 10 0 0 60 10 10
2017 PM 13 21 39 19 8 0 0 27 34 140
2017 PM-01 21 19 42 13 4 0 0 17 40 52
2017 PM-02 9 19 43 28 0 0 0 28 29 21
2017 PM-03 11 33 28 17 11 0 0 28 44 18
2017 PM-04 0 24 47 18 12 0 0 30 24 17
2017 PM-05 4 17 39 30 9 0 0 39 22 23

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 59 31 5 5 0 1 0 90 5 121
2020 PM-01 60 34 2 2 0 2 0 96 2 47
2020 PM-03 31 38 25 6 0 0 0 69 6 16
2020 PM-04 75 13 0 13 0 0 0 88 13 24
2020 PM-05 75 25 0 0 0 0 0 100 0 16
2019 PM 51 28 9 7 4 0 0 80 11 123
2019 PM-01 41 32 11 11 5 0 0 73 16 44
2019 PM-02 50 28 6 0 17 0 0 78 17 18
2019 PM-04 56 41 4 0 0 0 0 96 0 27
2019 PM-05 73 13 13 0 0 0 0 87 0 15
2018 PM 51 31 12 4 3 0 0 82 6 113
2018 PM-01 40 34 17 2 6 0 0 74 9 47
2018 PM-02 47 35 12 6 0 0 0 82 6 17
2018 PM-03 47 40 7 7 0 0 0 87 7 15
2018 PM-04 76 24 0 0 0 0 0 100 0 17
2018 PM-05 70 20 10 0 0 0 0 90 0 10
2017 PM 48 37 9 4 2 0 0 84 6 142
2017 PM-01 34 40 13 7 6 0 0 74 13 53
2017 PM-02 47 47 5 0 0 0 0 95 0 21
2017 PM-03 61 28 11 0 0 0 0 89 0 18
2017 PM-04 59 35 6 0 0 0 0 94 0 17
2017 PM-05 70 26 0 4 0 0 0 96 4 23

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 28 8 7 3 3 0 80 11 121
2020 PM-01 55 30 2 6 2 4 0 89 9 47
2020 PM-03 25 19 31 13 6 6 0 47 20 16
2020 PM-04 58 25 13 4 0 0 0 83 4 24
2020 PM-05 69 25 0 6 0 0 0 94 6 16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 53 23 6 9 7 2 0 77 17 121
2020 PM-01 53 23 4 11 6 2 0 78 17 47
2020 PM-03 19 31 19 6 19 6 0 53 27 16
2020 PM-04 63 17 4 17 0 0 0 79 17 24
2020 PM-05 75 25 0 0 0 0 0 100 0 16

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 66 18 5 5 3 4 0 87 8 120
2020 PM-01 65 17 2 7 0 9 0 90 7 46
2020 PM-03 44 38 6 6 6 0 0 81 13 16
2020 PM-04 79 4 4 4 4 4 0 87 9 24
2020 PM-05 88 13 0 0 0 0 0 100 0 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 34 7 5 8 1 0 80 13 122
2020 PM-01 47 34 4 4 9 2 0 83 13 47
2020 PM-03 25 38 13 6 19 0 0 63 25 16
2020 PM-04 46 38 8 4 4 0 0 83 8 24
2020 PM-05 69 25 6 0 0 0 0 94 0 16
2019 PM 32 33 11 11 15 0 0 64 25 123
2019 PM-01 27 30 14 16 14 0 0 57 30 44
2019 PM-02 28 33 0 11 28 0 0 61 39 18
2019 PM-04 33 44 11 4 7 0 0 78 11 27
2019 PM-05 47 40 7 0 7 0 0 87 7 15
2018 PM 27 36 11 16 11 0 0 63 27 113
2018 PM-01 21 26 17 23 13 0 0 47 36 47
2018 PM-02 29 47 12 0 12 0 0 76 12 17
2018 PM-03 33 33 0 27 7 0 0 67 33 15
2018 PM-04 29 53 6 6 6 0 0 82 12 17
2018 PM-05 40 40 10 10 0 0 0 80 10 10
2017 PM 26 35 8 19 12 0 0 60 31 141
2017 PM-01 21 31 10 19 19 0 0 52 38 52
2017 PM-02 28 24 5 33 10 0 0 52 43 21
2017 PM-03 28 44 6 11 11 0 0 72 22 18
2017 PM-04 30 35 12 18 6 0 0 65 24 17
2017 PM-05 39 39 4 13 4 0 0 78 17 23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 29 7 6 2 0 0 85 7 121
2020 PM-01 50 35 11 4 0 0 0 85 4 46
2020 PM-03 44 25 13 13 6 0 0 69 19 16
2020 PM-04 71 21 4 4 0 0 0 92 4 24
2020 PM-05 69 31 0 0 0 0 0 100 0 16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 29 7 6 2 0 0 85 8 121
2020 PM-01 53 32 9 6 0 0 0 85 6 47
2020 PM-03 44 38 13 6 0 0 0 81 6 16
2020 PM-04 67 21 8 4 0 0 0 88 4 24
2020 PM-05 67 33 0 0 0 0 0 100 0 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 28 13 6 2 1 1 78 8 122
2020 PM-01 49 30 13 6 2 0 0 79 9 47
2020 PM-03 44 38 13 6 0 0 0 81 6 16
2020 PM-04 42 21 29 4 0 0 4 65 4 24
2020 PM-05 69 31 0 0 0 0 0 100 0 16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 26 9 4 2 0 2 85 6 121
2020 PM-01 52 28 11 4 2 0 2 82 7 46
2020 PM-03 56 25 13 0 6 0 0 81 6 16
2020 PM-04 67 17 8 4 0 0 4 87 4 24
2020 PM-05 69 19 6 0 0 0 6 93 0 16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 77 10 4 1 2 6 0 92 4 121
2020 PM-01 74 9 11 2 0 4 0 86 2 46
2020 PM-03 63 19 0 0 6 13 0 93 7 16
2020 PM-04 92 4 0 0 4 0 0 96 4 24
2020 PM-05 88 13 0 0 0 0 0 100 0 16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 26 3 5 1 1 0 91 6 121
2020 PM-01 57 32 4 4 0 2 0 91 4 47
2020 PM-03 50 31 6 13 0 0 0 81 13 16
2020 PM-04 83 9 0 4 4 0 0 91 9 23
2020 PM-05 75 25 0 0 0 0 0 100 0 16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 63 18 4 6 8 1 0 82 14 119
2020 PM-01 62 17 4 13 2 2 0 80 15 47
2020 PM-03 50 25 6 0 19 0 0 75 19 16
2020 PM-04 79 13 4 0 4 0 0 92 4 24
2020 PM-05 79 21 0 0 0 0 0 100 0 14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 70 20 4 2 2 1 1 92 4 121
2020 PM-01 67 22 2 2 2 2 2 93 5 46
2020 PM-03 56 25 13 6 0 0 0 81 6 16
2020 PM-04 79 13 0 0 8 0 0 92 8 24
2020 PM-05 81 19 0 0 0 0 0 100 0 16

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 20 44 12 12 4 4 4 70 17 25
2019 PM 16 53 26 0 0 5 0 72 0 19

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 92 8 25

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 22 35 17 9 17 0 0 57 26 23
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 11 89 122
2020 PM-01 11 89 47
2020 PM-03 13 88 16
2020 PM-04 4 96 24
2020 PM-05 13 88 16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 13 87 123
2020 PM-01 13 88 48
2020 PM-03 13 88 16
2020 PM-04 13 88 24
2020 PM-05 6 94 16
2019 PM 19 81 123
2019 PM-01 20 80 44
2019 PM-02 39 61 18
2019 PM-04 11 89 27
2019 PM-05 7 93 15
2017 PM 24 76 142
2017 PM-01 30 70 53
2017 PM-03 33 67 18
2014 PM 21 79 242
2014 PM-01 27 73 94
2014 PM-02 22 78 45
2014 PM-05 16 84 38

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 69 31 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 88 13 16
2019 PM 87 13 23
2017 PM 85 15 34
2017 PM-01 87 13 16
2014 PM 85 15 49
2014 PM-01 77 23 25
2014 PM-02 90 10 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 36 7 7 7 0 0 79 14 14
2019 PM 70 15 0 10 5 0 0 85 15 20
2017 PM 41 28 10 10 10 0 0 69 21 29
2017 PM-01 36 36 7 14 7 0 0 71 21 14
2014 PM 52 34 5 9 0 0 0 86 9 41
2014 PM-01 53 20 11 16 0 0 0 74 16 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 24 9 4 2 1 2 84 7 123
2020 PM-01 54 25 10 6 0 2 2 83 7 48
2020 PM-03 31 38 19 6 6 0 0 69 13 16
2020 PM-04 58 33 4 0 0 0 4 96 0 24
2020 PM-05 81 19 0 0 0 0 0 100 0 16
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 33 43 23 1 56 44 123
2020 PM-01 31 33 35 0 52 48 48
2020 PM-03 31 63 6 0 67 33 16
2020 PM-04 29 50 21 0 63 37 24
2020 PM-05 25 56 19 0 69 31 16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 29 71 41
2020 PM-01 47 53 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 12 32 15 15 24 0 2 45 40 41
2020 PM-01 20 40 13 13 7 0 7 64 21 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 12 12 7 22 44 0 2 25 68 41
2020 PM-01 20 13 13 20 27 0 7 36 50 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 18 16 5 7 2 8 68 14 123
2020 PM-01 46 21 15 2 4 2 10 76 7 48
2020 PM-03 56 13 6 0 19 0 6 73 20 16
2020 PM-04 50 13 13 13 8 0 4 65 22 24
2020 PM-05 38 19 31 6 0 0 6 60 7 16
2019 PM 47 17 12 7 12 2 3 67 20 121
2019 PM-01 41 18 7 5 20 5 5 65 28 44
2019 PM-02 39 28 11 6 17 0 0 67 22 18
2019 PM-04 63 11 7 7 7 0 4 77 15 27
2019 PM-05 47 20 13 20 0 0 0 67 20 15
2018 PM 42 9 12 12 15 2 8 57 29 113
2018 PM-01 36 6 13 15 19 2 9 48 38 47
2018 PM-02 47 18 12 12 6 0 6 69 19 17
2018 PM-03 53 7 7 7 20 7 0 64 29 15
2018 PM-04 47 12 12 6 18 0 6 63 25 17
2018 PM-05 40 10 30 10 0 0 10 56 11 10
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