2020 Public Service Employee Survey Results for Global Affairs Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	51	6	15	3	0	0	76	18	1736
2020	Non-supervisor	33	46	5	13	3	0	0	80	16	2815

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	22	4	3	1	1	0	92	4	1729
2020	Non-supervisor	71	20	4	3	2	1	0	91	5	2803
2017	Supervisor	62	29	4	4	1	0	1	92	5	1620
2017	Non-supervisor	64	26	4	4	1	0	0	90	5	2673
2014	Supervisor	67	25	3	3	1	0	0	92	4	1544
2014	Non-supervisor	61	28	5	4	1	1	1	90	5	2528

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	40	11	18	4	0	67	22	1732
2020	Non-supervisor	33	37	10	15	4	1	70	19	2808
2019	Supervisor	38	34	6	13	8	0	73	21	1488
2019	Non-supervisor	36	35	8	12	8	0	72	20	2368
2017	Supervisor	37	40	7	11	6	0	76	17	1625
2017	Non-supervisor	35	37	8	13	7	0	72	20	2676
2014	Supervisor	42	35	7	11	6	0	77	17	1541
2014	Non-supervisor	35	38	9	11	6	0	73	18	2524

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	42	15	14	4	1	67	18	1726
2020	Non-supervisor	29	38	13	14	5	1	69	19	2808
2019	Supervisor	26	43	14	14	3	0	69	17	1487
2019	Non-supervisor	26	40	14	14	6	1	66	20	2366
2018	Supervisor	21	50	12	13	4	0	70	18	1366
2018	Non-supervisor	23	42	13	15	6	1	66	21	2260
2017	Supervisor	21	44	14	15	5	0	65	21	1623
2017	Non-supervisor	23	38	13	15	9	1	62	24	2675
2014	Supervisor	21	43	13	16	7	0	64	23	1544
2014	Non-supervisor	22	38	16	16	8	1	60	24	2528

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	42	11	10	2	0	76	13	1718
2020	Non-supervisor	38	37	11	10	3	0	76	13	2797
2019	Supervisor	39	40	11	8	2	0	78	11	1483
2019	Non-supervisor	39	36	11	8	4	0	76	12	2360
2017	Supervisor	39	43	8	7	3	0	82	10	1623
2017	Non-supervisor	37	39	10	10	4	0	77	13	2668
2014	Supervisor	40	42	9	8	2	0	82	9	1544
2014	Non-supervisor	36	40	12	8	3	1	77	11	2525

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	35	14	17	9	0	0	60	26	1733
2020	Non-supervisor	41	33	11	10	5	0	1	74	15	2811
2019	Supervisor	28	36	12	16	8	0	0	64	24	1490
2019	Non-supervisor	41	32	12	9	5	0	0	73	15	2372
2018	Supervisor	29	35	12	15	8	0	1	65	23	1362
2018	Non-supervisor	38	34	12	9	5	0	1	73	14	2254
2017	Supervisor	24	35	13	18	9	0	0	60	27	1624
2017	Non-supervisor	37	33	12	10	7	1	0	71	17	2675
2014	Supervisor	23	36	15	15	10	0	1	60	25	1544
2014	Non-supervisor	33	35	14	11	5	1	1	69	16	2527

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	44	11	7	3	79	10	1737
2020	Non-supervisor	39	39	11	8	4	77	12	2815
2019	Supervisor	44	41	7	5	3	85	8	1492
2019	Non-supervisor	37	39	11	8	4	76	12	2369
2018	Supervisor	43	42	7	5	2	86	7	1348
2018	Non-supervisor	33	44	11	7	5	77	12	2250
2017	Supervisor	43	43	8	5	2	85	7	1625
2017	Non-supervisor	36	42	10	6	5	78	11	2676
2014	Supervisor	37	45	9	7	3	81	10	1545
2014	Non-supervisor	28	43	14	10	5	72	15	2530

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	42	12	14	7	66	21	1735
2020	Non-supervisor	35	36	13	9	6	72	15	2809
2019	Supervisor	23	41	14	15	7	64	22	1485
2019	Non-supervisor	31	38	13	10	7	69	18	2371
2018	Supervisor	21	39	17	14	9	60	23	1362
2018	Non-supervisor	27	37	15	11	9	65	20	2257
2017	Supervisor	22	40	16	15	6	62	21	1625
2017	Non-supervisor	27	37	15	12	8	64	20	2675
2014	Supervisor	17	41	17	17	8	58	25	1545
2014	Non-supervisor	23	37	17	14	9	60	23	2528

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	46	12	12	3	73	15	1727
2020	Non-supervisor	31	42	12	11	4	73	14	2791
2019	Supervisor	27	47	11	11	5	73	15	1478
2019	Non-supervisor	28	42	13	12	5	70	17	2357
2018	Supervisor	26	46	13	10	5	72	15	1366
2018	Non-supervisor	27	40	15	11	6	68	17	2252
2017	Supervisor	24	47	13	12	4	71	16	1625
2017	Non-supervisor	27	42	14	11	5	69	16	2676

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	42	7	3	2	0	88	5	1730
2020	Non-supervisor	46	37	9	5	2	0	84	7	2799
2019	Supervisor	46	42	6	4	2	0	88	6	1484
2019	Non-supervisor	42	41	9	5	2	0	83	7	2358
2018	Supervisor	51	40	5	3	1	0	91	4	1366
2018	Non-supervisor	43	41	9	5	2	1	84	7	2251
2017	Supervisor	44	43	8	4	1	0	87	6	1626
2017	Non-supervisor	39	41	10	6	3	0	81	9	2676
2014	Supervisor	41	43	8	6	2	0	84	8	1544
2014	Non-supervisor	34	43	12	7	3	0	77	10	2528

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	38	13	11	6	69	18	1733
2020	Non-supervisor	35	37	13	9	5	73	14	2805
2019	Supervisor	29	43	12	10	6	72	16	1480
2019	Non-supervisor	31	37	14	10	7	69	17	2365
2018	Supervisor	30	41	13	11	5	71	16	1359
2018	Non-supervisor	29	39	13	11	8	68	19	2252
2017	Supervisor	28	43	13	12	5	70	17	1622
2017	Non-supervisor	29	38	14	11	8	67	19	2676

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	37	8	3	1	88	4	1726
2020	Non-supervisor	49	35	11	4	2	84	5	2787
2019	Supervisor	57	34	6	2	1	91	3	1479
2019	Non-supervisor	50	34	10	3	2	84	5	2353
2018	Supervisor	57	34	6	3	1	91	3	1345
2018	Non-supervisor	47	38	10	3	2	85	5	2231
2017	Supervisor	59	33	6	2	0	92	2	1617
2017	Non-supervisor	50	36	9	4	2	86	6	2670
2014	Supervisor	62	30	6	2	1	92	3	1542
2014	Non-supervisor	55	31	10	3	2	85	4	2526

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	44	9	7	3	0	81	10	1727
2020	Non-supervisor	32	40	13	10	5	0	72	14	2797
2019	Supervisor	36	41	11	9	3	0	78	12	1474
2019	Non-supervisor	28	39	15	12	6	1	68	18	2365
2018	Supervisor	36	45	9	7	3	0	81	10	1356
2018	Non-supervisor	26	40	15	13	6	0	66	19	2236
2017	Supervisor	37	46	7	7	3	0	83	10	1618
2017	Non-supervisor	27	41	15	11	6	1	68	17	2667
2014	Supervisor	29	46	9	12	4	0	75	16	1544
2014	Non-supervisor	19	41	16	15	8	0	61	23	2530

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	41	10	8	4	77	12	1730
2020	Non-supervisor	37	34	15	9	5	71	13	2804
2019	Supervisor	36	38	13	9	4	74	13	1485
2019	Non-supervisor	33	35	16	10	6	69	15	2367
2018	Supervisor	36	40	12	8	4	76	12	1356
2018	Non-supervisor	32	35	16	10	7	67	17	2242
2017	Supervisor	36	39	12	10	4	74	14	1618
2017	Non-supervisor	31	36	15	11	6	68	17	2670
2014	Supervisor	31	40	13	12	5	70	17	1543
2014	Non-supervisor	25	37	17	12	7	63	19	2529

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	46	13	11	4	0	0	73	15	1722
2020	Non-supervisor	34	41	12	8	4	1	0	75	12	2788
2019	Supervisor	27	43	13	12	4	0	0	71	16	1470
2019	Non-supervisor	31	40	14	9	4	1	0	72	13	2342
2018	Supervisor	30	41	13	11	5	0	0	71	16	1357
2018	Non-supervisor	29	39	14	12	6	0	0	68	18	2245
2017	Supervisor	30	40	15	11	3	0	0	70	14	1619
2017	Non-supervisor	31	38	15	10	5	0	1	70	15	2670
2014	Supervisor	29	40	14	12	4	0	0	69	17	1542
2014	Non-supervisor	28	39	18	10	5	0	1	67	15	2528

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	42	10	6	2	83	8	1735
2020	Non-supervisor	44	36	11	6	2	81	8	2812
2019	Supervisor	45	41	9	4	1	86	6	1488
2019	Non-supervisor	43	38	11	5	3	81	8	2372
2018	Supervisor	44	42	9	4	1	87	5	1359
2018	Non-supervisor	41	39	10	6	3	80	9	2253
2017	Supervisor	45	41	9	4	1	85	5	1614
2017	Non-supervisor	41	40	9	6	3	81	9	2671
2014	Supervisor	41	43	10	5	2	84	6	1542
2014	Non-supervisor	36	41	13	7	3	76	10	2528

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	22	23	22	20	0	35	42	1717
2020	Non-supervisor	32	34	18	9	6	0	67	15	2788
2019	Supervisor	12	26	23	20	18	0	39	39	1484
2019	Non-supervisor	35	34	18	8	5	0	70	12	2359
2018	Supervisor	13	24	22	22	17	1	38	40	1363
2018	Non-supervisor	34	33	18	9	6	0	68	14	2258
2017	Supervisor	11	29	23	21	15	0	41	36	1626
2017	Non-supervisor	32	38	17	8	4	1	71	12	2678
2014	Supervisor	11	26	25	19	18	0	38	38	1545
2014	Non-supervisor	30	39	18	8	4	1	69	12	2529

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	28	41	19	4	0	0	23	36	1737
2020	Non-supervisor	7	21	39	22	9	1	1	32	29	2812
2019	Supervisor	8	29	42	17	4	0	0	21	37	1489
2019	Non-supervisor	8	23	37	20	9	1	2	30	32	2366
2018	Supervisor	11	29	40	16	3	0	0	20	40	1365
2018	Non-supervisor	11	25	36	19	6	1	1	26	37	2243
2017	Supervisor	11	29	40	15	4	0	1	19	41	1623
2017	Non-supervisor	10	25	37	17	8	1	3	26	36	2654
2014	Supervisor	14	33	37	12	3	0	1	15	47	1543
2014	Non-supervisor	14	30	33	15	6	1	2	21	45	2521

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	19	34	30	8	1	1	38	27	1727
2020	Non-supervisor	6	15	26	30	17	3	2	50	23	2801
2019	Supervisor	9	21	37	23	7	1	1	31	31	1487
2019	Non-supervisor	10	19	28	24	13	3	2	40	31	2361
2018	Supervisor	11	23	35	24	6	1	1	31	34	1358
2018	Non-supervisor	11	22	31	22	10	3	2	33	34	2238
2017	Supervisor	11	23	37	20	5	1	2	26	35	1620
2017	Non-supervisor	11	20	29	21	12	3	4	36	33	2652
2014	Supervisor	20	31	30	14	4	0	1	18	52	1544
2014	Non-supervisor	18	28	27	16	7	2	2	24	48	2525

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	28	34	17	3	0	0	20	46	1732
2020	Non-supervisor	15	23	31	18	9	1	2	28	40	2809
2019	Supervisor	19	30	31	16	4	0	1	20	49	1482
2019	Non-supervisor	18	26	29	15	7	2	3	23	46	2362
2018	Supervisor	22	30	31	12	4	0	1	16	53	1361
2018	Non-supervisor	22	27	27	14	6	2	3	21	51	2234
2017	Supervisor	23	29	31	13	3	0	1	16	53	1624
2017	Non-supervisor	23	27	27	12	6	2	3	19	53	2661
2014	Supervisor	30	31	25	11	2	0	1	13	61	1543
2014	Non-supervisor	28	30	24	10	4	1	2	15	60	2522

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	31	34	14	3	0	0	17	49	1730
2020	Non-supervisor	11	20	33	23	12	1	2	35	31	2799
2019	Supervisor	16	31	36	14	3	0	0	17	47	1477
2019	Non-supervisor	10	21	34	21	11	1	2	33	32	2365
2018	Supervisor	17	32	36	11	3	0	0	14	50	1361
2018	Non-supervisor	13	22	34	18	9	1	2	28	36	2238
2017	Supervisor	17	32	36	12	3	0	0	15	49	1619
2017	Non-supervisor	12	23	34	19	9	1	3	29	36	2657
2014	Supervisor	17	34	35	11	2	0	0	13	51	1539
2014	Non-supervisor	13	24	35	19	6	1	2	26	38	2518

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	32	28	12	3	0	1	15	56	1733
2020	Non-supervisor	11	19	29	23	13	1	3	38	32	2808
2019	Supervisor	25	31	28	12	3	0	1	15	57	1489
2019	Non-supervisor	13	20	29	20	13	2	3	35	35	2366
2018	Supervisor	26	32	29	9	2	1	1	12	59	1365
2018	Non-supervisor	17	26	27	15	9	2	3	26	46	2235
2017	Supervisor	32	33	24	7	3	0	1	9	66	1625
2017	Non-supervisor	19	25	26	14	8	3	4	25	47	2664
2014	Supervisor	37	33	22	7	1	0	1	8	70	1544
2014	Non-supervisor	22	29	26	13	6	1	3	20	53	2526

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	20	34	25	8	0	1	33	32	1734
2020	Non-supervisor	9	17	26	25	16	4	4	44	28	2795
2019	Supervisor	18	25	32	19	5	0	1	24	43	1482
2019	Non-supervisor	14	22	26	20	10	4	3	32	40	2367
2018	Supervisor	15	28	30	19	5	1	1	25	44	1356
2018	Non-supervisor	16	25	28	16	9	3	3	27	43	2231
2017	Supervisor	14	26	34	17	6	1	2	24	41	1619
2017	Non-supervisor	16	24	27	16	9	3	5	28	43	2659
2014	Supervisor	15	24	35	19	6	0	2	25	40	1541
2014	Non-supervisor	16	23	30	17	8	2	5	27	42	2523

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	31	33	12	2	0	0	14	52	1735
2020	Non-supervisor	15	20	32	20	10	2	2	31	36	2805
2019	Supervisor	25	33	30	10	2	0	0	12	59	1486
2019	Non-supervisor	17	25	30	17	8	2	2	26	43	2360
2018	Supervisor	27	30	31	9	2	0	0	11	57	1365
2018	Non-supervisor	20	26	29	14	6	2	3	21	48	2241
2017	Supervisor	24	32	32	8	3	0	1	11	57	1624
2017	Non-supervisor	19	25	30	14	7	2	4	21	47	2666
2014	Supervisor	27	33	30	8	2	0	1	9	61	1538
2014	Non-supervisor	23	27	29	11	5	2	3	18	52	2526

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	24	42	21	5	0	0	26	32	1735
2020	Non-supervisor	6	18	38	25	11	0	1	36	25	2817
2019	Supervisor	12	25	37	20	5	0	0	26	37	1489
2019	Non-supervisor	10	20	34	23	11	1	1	34	31	2365

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	39	14	9	5	3	3	71	14	1732
2020	Non-supervisor	27	28	17	9	5	8	7	64	17	2809
2019	Supervisor	29	37	14	10	6	2	2	69	17	1487
2019	Non-supervisor	25	27	17	11	8	7	5	60	21	2366
2018	Supervisor	25	41	16	7	5	3	2	70	13	1361
2018	Non-supervisor	20	30	20	10	8	7	4	57	21	2252
2017	Supervisor	28	40	12	9	5	2	4	72	16	1626
2017	Non-supervisor	23	30	16	10	8	7	7	61	21	2677
2014	Supervisor	36	35	13	7	4	3	2	74	12	1543
2014	Non-supervisor	27	29	15	10	7	6	6	64	19	2530

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	32	6	6	3	0	0	84	9	1732
2020	Non-supervisor	48	29	9	8	5	1	0	78	13	2804
2019	Supervisor	50	32	7	7	4	0	0	82	11	1484
2019	Non-supervisor	42	30	9	10	7	1	0	73	17	2365
2018	Supervisor	48	34	7	8	3	0	0	82	10	1354
2018	Non-supervisor	37	32	10	11	8	1	0	70	20	2249
2017	Supervisor	49	34	7	5	3	0	0	84	9	1625
2017	Non-supervisor	39	32	10	10	7	1	1	73	18	2672
2014	Supervisor	50	34	6	7	3	0	0	84	10	1545
2014	Non-supervisor	41	30	10	11	6	1	0	72	17	2527

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	35	5	5	2	0	89	6	1720
2020	Non-supervisor	58	29	6	5	2	0	87	7	2796
2019	Supervisor	50	35	6	7	2	0	85	9	1485
2019	Non-supervisor	51	33	7	6	3	0	84	9	2357
2018	Supervisor	50	38	6	5	1	0	88	6	1355
2018	Non-supervisor	49	32	8	7	3	0	82	10	2254
2017	Supervisor	48	40	5	5	2	0	88	7	1620
2017	Non-supervisor	46	37	7	6	3	1	84	9	2671
2014	Supervisor	49	40	5	5	1	0	89	6	1542
2014	Non-supervisor	44	39	8	6	3	0	84	9	2530

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	36	8	4	2	1	87	6	1714
2020	Non-supervisor	47	34	10	5	2	2	83	7	2795
2019	Supervisor	50	37	6	4	1	1	88	5	1489
2019	Non-supervisor	42	37	11	6	3	1	81	8	2371
2018	Supervisor	45	42	8	3	1	1	88	4	1359
2018	Non-supervisor	39	39	12	6	3	1	79	9	2254

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	26	7	4	3	3	2	85	8	1735
2020	Non-supervisor	46	24	10	5	5	7	3	78	11	2812

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	27	7	2	1	0	1	90	3	1730
2020	Non-supervisor	50	29	11	4	2	1	3	82	7	2813
2019	Supervisor	58	28	8	3	2	0	1	87	5	1482
2019	Non-supervisor	47	28	13	5	3	1	3	79	8	2372

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	33	12	9	5	1	1	73	15	1733
2020	Non-supervisor	44	31	11	9	4	0	1	76	13	2808
2019	Supervisor	37	32	12	12	6	1	1	70	18	1490
2019	Non-supervisor	40	31	12	9	6	0	1	72	15	2377
2018	Supervisor	30	38	13	11	6	1	0	69	18	1356
2018	Non-supervisor	35	35	12	11	5	1	1	71	17	2240
2017	Supervisor	30	40	12	12	6	1	0	71	18	1626
2017	Non-supervisor	35	37	12	9	6	1	1	73	15	2679
2014	Supervisor	29	39	13	12	5	1	1	70	17	1544
2014	Non-supervisor	31	38	13	10	6	1	1	71	16	2528

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	26	14	6	6	2	1	73	13	1732
2020	Non-supervisor	50	25	11	6	5	2	2	77	12	2798

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	32	10	7	4	0	0	79	11	1735
2020	Non-supervisor	47	31	10	7	4	1	1	78	12	2816
2019	Supervisor	43	33	9	10	4	1	0	76	14	1484
2019	Non-supervisor	42	32	11	8	6	1	1	75	14	2365
2018	Supervisor	41	35	10	8	4	1	0	77	13	1349
2018	Non-supervisor	39	32	12	9	6	1	0	73	15	2231
2017	Supervisor	41	37	10	8	4	0	0	79	12	1625
2017	Non-supervisor	38	36	10	9	6	1	0	75	15	2679
2014	Supervisor	38	38	10	9	4	1	0	77	12	1544
2014	Non-supervisor	35	35	12	11	6	1	0	72	16	2529

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	1736
2020	Non-supervisor	42	58	2815

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	24	7	2	2	2	8	87	5	1738
2020	Non-supervisor	52	21	7	3	2	5	10	86	6	2814

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	29	9	7	4	0	0	79	11	1739
2020	Non-supervisor	53	27	9	7	4	0	0	81	11	2811
2019	Supervisor	44	29	11	10	6	0	0	73	15	1492
2019	Non-supervisor	47	30	10	7	6	0	0	77	13	2372
2018	Supervisor	41	31	13	8	6	1	0	73	15	1357
2018	Non-supervisor	44	29	11	9	6	1	0	74	15	2239
2017	Supervisor	42	33	11	8	5	1	0	75	13	1621
2017	Non-supervisor	47	27	11	8	6	1	0	75	14	2673
2014	Supervisor	39	34	13	8	4	1	1	74	13	1540
2014	Non-supervisor	40	32	13	8	5	1	0	74	13	2528

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	38	16	10	4	4	68	15	1739
2020	Non-supervisor	36	32	13	7	4	8	74	12	2814
2019	Supervisor	24	36	18	14	5	4	62	20	1479
2019	Non-supervisor	31	32	17	7	5	7	68	14	2378
2018	Supervisor	26	37	17	12	5	3	65	18	1365
2018	Non-supervisor	26	34	17	9	5	8	65	16	2260
2017	Supervisor	25	37	17	13	6	3	63	19	1626
2017	Non-supervisor	25	34	17	9	5	9	65	16	2670
2014	Supervisor	23	37	18	12	6	4	63	19	1543
2014	Non-supervisor	18	35	22	9	6	9	59	17	2525

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	37	19	15	7	1	59	23	1729
2020	Non-supervisor	34	33	15	10	6	2	68	16	2802
2019	Supervisor	21	36	19	17	7	1	57	24	1476
2019	Non-supervisor	28	33	18	11	7	3	63	19	2368
2018	Supervisor	21	35	20	15	8	1	57	23	1362
2018	Non-supervisor	25	32	19	13	8	3	59	22	2258
2017	Supervisor	19	38	20	14	8	1	58	22	1627
2017	Non-supervisor	22	34	21	13	8	3	58	21	2674
2014	Supervisor	17	36	20	18	9	1	53	27	1543
2014	Non-supervisor	15	30	24	17	11	4	47	29	2525

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	33	22	22	11	2	45	33	1731
2020	Non-supervisor	24	33	18	13	7	4	60	21	2800
2019	Supervisor	10	33	21	24	10	1	44	35	1478
2019	Non-supervisor	21	29	21	15	8	5	53	25	2370
2018	Supervisor	12	31	23	22	11	1	43	33	1360
2018	Non-supervisor	17	27	22	18	10	6	47	29	2254
2017	Supervisor	10	32	23	23	10	1	43	34	1622
2017	Non-supervisor	15	28	23	17	9	7	47	29	2673
2014	Supervisor	7	29	23	25	15	2	37	40	1542
2014	Non-supervisor	10	25	25	21	14	6	37	37	2525

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	36	21	21	8	1	50	29	1734
2020	Non-supervisor	24	35	16	15	7	2	60	23	2810
2019	Supervisor	9	35	20	23	12	1	45	35	1479
2019	Non-supervisor	17	30	20	18	12	3	48	30	2375
2018	Supervisor	11	32	23	23	11	1	43	34	1368
2018	Non-supervisor	14	29	19	21	13	3	44	36	2257
2017	Supervisor	10	36	22	20	11	1	46	31	1626
2017	Non-supervisor	15	30	18	20	12	4	47	33	2671
2014	Supervisor	8	31	20	27	14	1	39	41	1544
2014	Non-supervisor	9	27	20	25	17	3	37	43	2522

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	32	21	9	4	2	65	13	1735
2020	Non-supervisor	44	28	17	6	3	2	74	9	2813
2019	Supervisor	35	32	21	6	2	3	69	9	1494
2019	Non-supervisor	45	28	17	5	2	4	76	7	2374

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	48	20	14	4	0	62	17	1733
2020	Non-supervisor	27	45	15	9	3	2	73	12	2810
2019	Supervisor	15	48	18	15	4	0	63	19	1490
2019	Non-supervisor	22	46	17	10	3	2	70	13	2370
2018	Supervisor	14	48	20	14	4	0	62	18	1358
2018	Non-supervisor	20	45	19	10	5	1	66	15	2251
2017	Supervisor	15	48	19	13	4	0	63	18	1621
2017	Non-supervisor	21	45	17	10	5	1	67	16	2672
2014	Supervisor	12	40	20	18	8	1	53	27	1544
2014	Non-supervisor	14	38	22	16	8	1	53	24	2524

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	31	26	26	10	1	37	37	1721
2020	Non-supervisor	18	34	19	17	8	3	54	27	2802
2019	Supervisor	4	28	26	29	13	1	32	42	1480
2019	Non-supervisor	13	30	21	22	11	3	44	34	2364

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	42	11	7	2	1	1	80	9	1731
2020	Non-supervisor	29	37	13	11	5	3	1	69	17	2812
2019	Supervisor	37	42	10	6	2	1	0	81	9	1486
2019	Non-supervisor	28	37	14	11	6	3	2	68	17	2371
2018	Supervisor	40	43	9	6	2	0	0	83	8	1363
2018	Non-supervisor	27	37	14	12	6	3	2	66	19	2248
2017	Supervisor	44	40	7	5	3	1	0	85	8	1624
2017	Non-supervisor	27	36	13	12	6	5	1	68	19	2672
2014	Supervisor	47	38	8	5	2	1	0	85	7	1544
2014	Non-supervisor	30	36	13	11	5	4	1	70	17	2526

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	44	19	8	3	1	69	11	1728
2020	Non-supervisor	29	37	20	7	4	2	68	11	2800
2019	Supervisor	24	45	18	9	3	1	70	12	1483
2019	Non-supervisor	26	37	22	8	5	3	65	13	2356
2018	Supervisor	27	45	18	8	2	0	72	10	1356
2018	Non-supervisor	24	38	22	9	5	2	63	15	2244

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	24	20	17	14	9	3	42	35	1732
2020	Non-supervisor	17	20	19	15	13	12	3	44	34	2804
2019	Supervisor	12	22	20	18	16	8	3	39	38	1488
2019	Non-supervisor	15	21	19	15	15	12	3	43	35	2369
2018	Supervisor	14	23	20	19	15	7	2	40	38	1357
2018	Non-supervisor	13	20	19	16	17	11	2	38	39	2250
2017	Supervisor	14	24	17	16	17	7	6	43	37	1620
2017	Non-supervisor	11	18	17	16	18	15	4	36	42	2670
2014	Supervisor	13	23	18	18	15	8	4	42	38	1543
2014	Non-supervisor	10	18	19	19	18	12	3	33	44	2526

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	24	19	24	24	1	0	33	47	1732
2020	Non-supervisor	19	26	18	18	16	3	0	47	35	2807
2019	Supervisor	9	24	18	25	23	0	0	34	48	1486
2019	Non-supervisor	17	27	17	18	19	2	1	45	38	2367
2018	Supervisor	9	26	17	22	24	0	0	36	47	1361
2018	Non-supervisor	14	27	17	18	21	3	0	42	41	2249
2017	Supervisor	11	30	16	22	20	1	0	42	42	1626
2017	Non-supervisor	18	28	16	17	17	3	0	48	35	2672
2014	Supervisor	9	30	18	25	17	1	0	39	42	1544
2014	Non-supervisor	14	29	20	18	16	3	1	44	35	2524

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	22	14	23	27	1	1	35	51	1734
2020	Non-supervisor	16	23	15	18	23	3	2	41	43	2812
2019	Supervisor	13	27	14	21	24	1	1	40	46	1491
2019	Non-supervisor	15	23	15	18	26	3	1	39	45	2377
2018	Supervisor	12	23	13	21	29	0	2	36	51	1361
2018	Non-supervisor	12	21	15	18	31	2	2	34	50	2250
2017	Supervisor	12	25	12	20	30	1	1	37	50	1622
2017	Non-supervisor	12	20	13	18	31	2	3	34	52	2674
2014	Supervisor	13	28	14	22	22	1	1	41	44	1543
2014	Non-supervisor	9	19	15	23	30	3	2	30	55	2522

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	25	20	11	7	0	2	61	18	1735
2020	Non-supervisor	44	24	15	7	5	1	4	72	12	2812
2019	Supervisor	39	26	20	7	5	1	2	67	13	1489
2019	Non-supervisor	48	24	13	5	4	1	6	77	9	2371

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	29	20	5	3	1	2	71	8	1735
2020	Non-supervisor	39	28	17	8	4	1	3	70	12	2811
2019	Supervisor	46	28	16	6	2	1	2	76	8	1486
2019	Non-supervisor	40	24	18	8	5	2	4	67	14	2369

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	15	7	4	3	3	3	85	8	1731
2020	Non-supervisor	66	11	8	3	4	4	4	84	8	2806
2019	Supervisor	73	10	6	2	2	3	3	89	4	1482
2019	Non-supervisor	67	11	6	3	4	4	6	87	7	2357

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	10	4	2	1	1	10	93	3	1732
2020	Non-supervisor	66	13	6	2	2	2	9	89	5	2807
2019	Supervisor	82	4	2	1	1	1	10	96	1	1483
2019	Non-supervisor	71	7	4	1	2	2	12	91	4	2361

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	49	20	10	3	2	0	66	13	1730
2020	Non-supervisor	19	42	20	11	4	4	0	63	15	2807
2019	Supervisor	16	48	21	12	2	1	0	65	14	1486
2019	Non-supervisor	16	40	21	12	4	6	0	60	17	2368
2018	Supervisor	15	39	28	12	4	1	0	55	16	1364
2018	Non-supervisor	14	33	27	14	8	5	1	49	23	2250
2017	Supervisor	13	43	25	13	4	2	0	57	17	1625
2017	Non-supervisor	14	33	26	14	8	5	1	50	23	2668

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	43	16	13	4	1	66	17	1729
2020	Non-supervisor	31	38	14	11	4	2	70	16	2799
2019	Supervisor	24	43	17	12	3	1	68	15	1480
2019	Non-supervisor	30	40	15	9	4	2	72	13	2361
2018	Supervisor	30	43	15	8	3	1	74	10	1358
2018	Non-supervisor	32	40	14	8	4	2	73	12	2243
2017	Supervisor	28	47	14	9	2	1	76	11	1622
2017	Non-supervisor	31	42	13	8	3	2	75	12	2674
2014	Supervisor	33	44	13	6	2	1	78	9	1544
2014	Non-supervisor	33	40	15	8	3	3	75	10	2519

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	43	16	9	4	3	0	70	13	1730
2020	Non-supervisor	33	35	15	8	5	5	0	71	14	2806
2019	Supervisor	32	45	13	6	2	2	0	78	8	1490
2019	Non-supervisor	35	38	13	6	3	4	0	77	9	2359
2018	Supervisor	34	43	14	5	2	2	0	78	7	1360
2018	Non-supervisor	32	38	15	6	4	5	0	74	10	2251
2017	Supervisor	32	43	15	4	2	3	0	78	7	1622
2017	Non-supervisor	30	38	17	5	4	5	1	72	10	2674
2014	Supervisor	39	41	12	4	1	3	0	82	6	1543
2014	Non-supervisor	36	37	15	4	2	6	0	78	7	2517

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	43	16	7	3	4	1	73	10	1734
2020	Non-supervisor	32	35	16	6	4	6	1	72	11	2810

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	35	10	6	5	3	2	79	11	1731
2020	Non-supervisor	36	33	10	9	5	5	3	75	14	2792

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	39	12	10	4	0	74	14	1728
2020	Non-supervisor	44	35	10	8	3	0	79	11	2797
2019	Supervisor	32	42	13	9	3	0	75	13	1489
2019	Non-supervisor	41	36	12	7	4	1	77	11	2367
2018	Supervisor	33	43	14	8	3	0	76	10	1359
2018	Non-supervisor	38	37	14	7	4	0	75	11	2243
2017	Supervisor	32	45	12	8	3	0	77	11	1624
2017	Non-supervisor	37	40	12	7	4	0	77	11	2672
2014	Supervisor	31	44	12	9	4	0	75	13	1544
2014	Non-supervisor	33	40	14	7	4	0	74	12	2518

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	36	21	14	7	0	58	21	1727
2020	Non-supervisor	34	31	17	11	6	1	66	17	2793
2019	Supervisor	23	38	20	13	5	0	61	18	1490
2019	Non-supervisor	32	32	17	11	6	1	65	18	2364
2018	Supervisor	25	35	22	12	6	0	60	18	1360
2018	Non-supervisor	28	30	21	13	7	1	59	20	2242
2017	Supervisor	24	35	21	14	5	1	60	19	1622
2017	Non-supervisor	28	33	21	11	6	1	62	17	2669
2014	Supervisor	18	39	21	16	6	0	58	22	1543
2014	Non-supervisor	21	37	21	14	7	1	58	21	2517

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	38	19	15	7	59	22	1720
2020	Non-supervisor	34	35	15	10	6	69	16	2793
2019	Supervisor	22	41	20	13	5	63	18	1483
2019	Non-supervisor	31	34	18	11	6	65	17	2354
2018	Supervisor	24	37	21	13	5	60	19	1354
2018	Non-supervisor	28	33	20	12	7	61	19	2234
2017	Supervisor	23	40	19	13	5	63	18	1624
2017	Non-supervisor	28	37	17	11	6	65	18	2674
2014	Supervisor	18	40	20	16	7	58	23	1542
2014	Non-supervisor	20	37	20	15	7	58	22	2519

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	30	17	11	6	2	1	66	17	1731
2020	Non-supervisor	41	27	14	8	5	2	1	71	14	2805
2019	Supervisor	35	33	16	9	4	2	1	70	13	1492
2019	Non-supervisor	39	28	15	9	6	3	1	69	16	2375
2018	Supervisor	35	29	19	10	5	1	1	66	15	1360
2018	Non-supervisor	35	28	16	10	8	2	0	65	18	2252
2017	Supervisor	33	34	15	9	5	2	1	70	14	1620
2017	Non-supervisor	34	30	15	9	7	4	1	67	17	2671
2014	Supervisor	32	32	17	10	6	3	1	66	17	1542
2014	Non-supervisor	31	29	17	11	7	4	1	63	20	2517

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	43	33	24	1737
2020	Non-supervisor	34	33	33	2817
2019	Supervisor	47	32	21	1492
2019	Non-supervisor	38	31	30	2374
2018	Supervisor	41	36	23	1367
2018	Non-supervisor	36	32	32	2257
2017	Supervisor	38	39	23	1626
2017	Non-supervisor	36	33	31	2679
2014	Supervisor	39	34	27	1544
2014	Non-supervisor	37	32	32	2520

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	10	59	21	5	0	5	765
2020	Non-supervisor	9	52	18	4	11	6	964
2019	Supervisor	12	63	16	4	0	6	704
2019	Non-supervisor	8	47	17	6	17	5	898
2018	Supervisor	10	59	20	4	1	6	559
2018	Non-supervisor	7	45	22	7	13	6	806
2017	Supervisor	11	56	18	7	1	7	619
2017	Non-supervisor	10	42	22	6	13	7	952
2014	Supervisor	9	60	17	9	9999	5	607
2014	Non-supervisor	10	49	21	10	9999	9	924

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	1734
2020	Non-supervisor	11	89	2812
2019	Supervisor	13	87	1488
2019	Non-supervisor	14	86	2376
2018	Supervisor	12	88	1369
2018	Non-supervisor	14	86	2255

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	195
2020	Non-supervisor	38	62	310
2019	Supervisor	36	64	188
2019	Non-supervisor	40	60	324
2018	Supervisor	35	65	163
2018	Non-supervisor	43	57	311

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	64	36	195
2020	Non-supervisor	68	32	310
2019	Supervisor	65	35	188
2019	Non-supervisor	71	29	324
2018	Supervisor	63	37	164
2018	Non-supervisor	71	29	311

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	195
2020	Non-supervisor	2	98	310
2019	Supervisor	18	82	188
2019	Non-supervisor	1	99	324
2018	Supervisor	21	79	163
2018	Non-supervisor	2	98	311

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	195
2020	Non-supervisor	100	310
2019	Supervisor	100	188
2019	Non-supervisor	100	324

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	195
2020	Non-supervisor	6	94	310
2019	Supervisor	3	97	188
2019	Non-supervisor	6	94	324

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	195
2020	Non-supervisor	5	95	310
2019	Supervisor	5	95	188
2019	Non-supervisor	3	97	324
2018	Supervisor	5	95	163
2018	Non-supervisor	5	95	311

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	195
2020	Non-supervisor	5	95	310
2019	Supervisor	3	97	188
2019	Non-supervisor	4	96	324

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	45	55	195
2020	Non-supervisor	41	59	310
2019	Supervisor	46	54	186
2019	Non-supervisor	38	62	320
2018	Supervisor	48	52	164
2018	Non-supervisor	39	61	309

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	45	55	195
2020	Non-supervisor	43	57	310
2019	Supervisor	38	62	186
2019	Non-supervisor	41	59	320
2018	Supervisor	44	56	163
2018	Non-supervisor	42	58	309

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	195
2020	Non-supervisor	49	51	310
2019	Supervisor	42	58	186
2019	Non-supervisor	51	49	320
2018	Supervisor	41	59	164
2018	Non-supervisor	48	52	309

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	195
2020	Non-supervisor	46	54	310
2019	Supervisor	45	55	186
2019	Non-supervisor	43	57	320
2018	Supervisor	44	56	164
2018	Non-supervisor	46	54	309

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	195
2020	Non-supervisor	38	62	310
2019	Supervisor	31	69	186
2019	Non-supervisor	31	69	320
2018	Supervisor	33	67	164
2018	Non-supervisor	37	63	309

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	48	52	195
2020	Non-supervisor	51	49	310
2019	Supervisor	51	49	186
2019	Non-supervisor	54	46	320
2018	Supervisor	53	47	164
2018	Non-supervisor	52	48	309

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	35	65	195
2020	Non-supervisor	35	65	310
2019	Supervisor	33	67	186
2019	Non-supervisor	29	71	320
2018	Supervisor	39	61	163
2018	Non-supervisor	30	70	309

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	195
2020	Non-supervisor	8	92	310
2019	Supervisor	5	95	186
2019	Non-supervisor	11	89	320
2018	Supervisor	7	93	164
2018	Non-supervisor	11	89	309

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	195
2020	Non-supervisor	14	86	310
2019	Supervisor	14	86	186
2019	Non-supervisor	11	89	320
2018	Supervisor	14	86	164
2018	Non-supervisor	13	87	309

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	195
2020	Non-supervisor	52	48	310
2019	Supervisor	45	55	186
2019	Non-supervisor	48	52	320
2018	Supervisor	45	55	164
2018	Non-supervisor	49	51	309

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	195
2020	Non-supervisor	24	76	310
2019	Supervisor	26	74	186
2019	Non-supervisor	23	77	320
2018	Supervisor	37	63	164
2018	Non-supervisor	29	71	309

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	195
2020	Non-supervisor	17	83	310
2019	Supervisor	16	84	186
2019	Non-supervisor	15	85	320
2018	Supervisor	12	88	163
2018	Non-supervisor	12	88	309

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	195
2020	Non-supervisor	54	46	310
2019	Supervisor	59	41	186
2019	Non-supervisor	46	54	320
2018	Supervisor	62	38	164
2018	Non-supervisor	51	49	311

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	32	68	195
2020	Non-supervisor	25	75	310
2019	Supervisor	31	69	186
2019	Non-supervisor	25	75	320
2018	Supervisor	35	65	163
2018	Non-supervisor	30	70	311

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	195
2020	Non-supervisor	10	90	310
2019	Supervisor	18	82	186
2019	Non-supervisor	12	88	320
2018	Supervisor	20	80	164
2018	Non-supervisor	12	88	311

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	195
2020	Non-supervisor	17	83	310
2019	Supervisor	8	92	186
2019	Non-supervisor	16	84	320
2018	Supervisor	8	92	163
2018	Non-supervisor	14	86	311

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	195
2020	Non-supervisor	11	89	310
2019	Supervisor	14	86	186
2019	Non-supervisor	10	90	320
2018	Supervisor	10	90	163
2018	Non-supervisor	11	89	311

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	195
2020	Non-supervisor	6	94	310
2018	Supervisor	4	96	164
2018	Non-supervisor	6	94	311

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	195
2020	Non-supervisor	14	86	310
2019	Supervisor	13	87	186
2019	Non-supervisor	10	90	320
2018	Supervisor	12	88	163
2018	Non-supervisor	16	84	311

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	195
2020	Non-supervisor	12	88	310
2019	Supervisor	17	83	186
2019	Non-supervisor	14	86	320
2018	Supervisor	14	86	163
2018	Non-supervisor	15	85	311

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	195
2020	Non-supervisor	26	74	310
2019	Supervisor	21	79	186
2019	Non-supervisor	30	70	320
2018	Supervisor	20	80	163
2018	Non-supervisor	25	75	311

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	186
2020	Non-supervisor	9	91	292
2018	Supervisor	7	93	157
2018	Non-supervisor	11	89	294

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	186
2020	Non-supervisor	22	78	292
2018	Supervisor	16	84	157
2018	Non-supervisor	20	80	294

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	186
2020	Non-supervisor	10	90	292
2018	Supervisor	8	92	157
2018	Non-supervisor	9	91	294

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	186
2020	Non-supervisor	4	96	292
2018	Supervisor	6	94	157
2018	Non-supervisor	8	92	294

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	186
2020	Non-supervisor	9	91	292
2018	Supervisor	9	91	157
2018	Non-supervisor	10	90	294

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	186
2020	Non-supervisor	11	89	292
2018	Supervisor	12	88	157
2018	Non-supervisor	14	86	294

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	186
2020	Non-supervisor	16	84	292
2018	Supervisor	8	92	157
2018	Non-supervisor	15	85	294

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	186
2020	Non-supervisor	14	86	292
2018	Supervisor	7	93	157
2018	Non-supervisor	11	89	294

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	186
2020	Non-supervisor	15	85	292
2018	Supervisor	9	91	157
2018	Non-supervisor	12	88	294

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	35	65	186
2020	Non-supervisor	42	58	292
2018	Supervisor	32	68	157
2018	Non-supervisor	32	68	294

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	186
2020	Non-supervisor	17	83	292
2018	Supervisor	14	86	157
2018	Non-supervisor	10	90	294

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	53	47	186
2020	Non-supervisor	56	44	292
2018	Supervisor	52	48	157
2018	Non-supervisor	50	50	294

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	58	42	186
2020	Non-supervisor	59	41	292
2018	Supervisor	53	47	157
2018	Non-supervisor	56	44	294

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	3	97	157
2018	Non-supervisor	2	98	294

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	186
2020	Non-supervisor	9	91	292
2018	Supervisor	16	84	157
2018	Non-supervisor	8	92	294

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	21	19	11	7	26	5	46	27	1732
2020	Non-supervisor	13	13	16	8	7	35	7	45	27	2810
2019	Supervisor	11	22	21	12	8	21	4	44	28	1490
2019	Non-supervisor	12	13	19	8	8	31	8	40	27	2375
2018	Supervisor	10	23	22	11	8	21	5	45	26	1362
2018	Non-supervisor	11	13	21	9	9	31	6	39	28	2247
2017	Supervisor	12	21	20	9	8	22	8	46	25	1626
2017	Non-supervisor	9	13	18	8	8	33	11	39	29	2672
2014	Supervisor	11	22	21	9	7	25	6	48	23	1543
2014	Non-supervisor	9	13	21	7	8	33	9	37	26	2517

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	32	21	12	6	8	1	57	20	1731
2020	Non-supervisor	23	26	18	10	6	16	1	60	19	2805
2019	Supervisor	19	37	20	11	5	7	1	61	18	1492
2019	Non-supervisor	22	27	19	9	7	15	1	59	19	2372
2018	Supervisor	19	36	23	9	6	7	0	59	16	1359
2018	Non-supervisor	18	25	23	10	8	16	1	52	21	2250
2017	Supervisor	19	34	20	9	6	9	1	60	18	1625
2017	Non-supervisor	16	25	21	8	6	20	3	53	19	2673
2014	Supervisor	18	33	22	8	5	11	1	59	16	1541
2014	Non-supervisor	14	24	23	8	6	23	2	50	19	2517

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	1730
2020	Non-supervisor	10	90	2811
2019	Supervisor	9	91	1491
2019	Non-supervisor	9	91	2366
2018	Supervisor	9	91	1360
2018	Non-supervisor	9	91	2247

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	31	69	177
2020	Non-supervisor	34	66	286
2019	Supervisor	33	67	129
2019	Non-supervisor	39	61	228
2018	Supervisor	26	74	117
2018	Non-supervisor	37	63	217

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	79	21	177
2020	Non-supervisor	73	27	286
2019	Supervisor	74	26	129
2019	Non-supervisor	77	23	228
2018	Supervisor	78	22	117
2018	Non-supervisor	81	19	217

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	177
2020	Non-supervisor	2	98	286

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	129
2019	Non-supervisor	0	100	228

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	177
2020	Non-supervisor	7	93	286
2019	Supervisor	6	94	129
2019	Non-supervisor	9	91	228
2018	Supervisor	5	95	117
2018	Non-supervisor	6	94	217

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	177
2020	Non-supervisor	7	93	286
2019	Supervisor	12	88	129
2019	Non-supervisor	5	95	228
2018	Supervisor	9	91	117
2018	Non-supervisor	4	96	217

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	177
2020	Non-supervisor	17	83	286
2019	Supervisor	10	90	129
2019	Non-supervisor	11	89	228
2018	Supervisor	13	87	117
2018	Non-supervisor	9	91	217

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	23	77	177
2020	Non-supervisor	33	67	286
2019	Supervisor	19	81	129
2019	Non-supervisor	21	79	226
2018	Supervisor	19	81	116
2018	Non-supervisor	19	81	216

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	177
2020	Non-supervisor	29	71	286
2019	Supervisor	15	85	129
2019	Non-supervisor	23	77	226
2018	Supervisor	18	82	116
2018	Non-supervisor	21	79	216

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	177
2020	Non-supervisor	17	83	286
2019	Supervisor	11	89	129
2019	Non-supervisor	11	89	226
2018	Supervisor	8	92	116
2018	Non-supervisor	10	90	216

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	177
2020	Non-supervisor	8	92	286
2019	Supervisor	5	95	129
2019	Non-supervisor	4	96	226
2018	Supervisor	5	95	116
2018	Non-supervisor	6	94	216

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	177
2020	Non-supervisor	30	70	286
2019	Supervisor	28	72	129
2019	Non-supervisor	36	64	226
2018	Supervisor	27	73	116
2018	Non-supervisor	33	67	216

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	44	56	177
2020	Non-supervisor	28	72	286
2019	Supervisor	56	44	129
2019	Non-supervisor	31	69	226
2018	Supervisor	51	49	116
2018	Non-supervisor	33	67	216

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	177
2020	Non-supervisor	3	97	286

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	177
2020	Non-supervisor	9	91	286
2019	Supervisor	10	90	129
2019	Non-supervisor	10	90	226
2018	Supervisor	12	88	116
2018	Non-supervisor	9	91	216

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	177
2020	Non-supervisor	19	81	286
2019	Supervisor	18	82	129
2019	Non-supervisor	18	82	226
2018	Supervisor	15	85	116
2018	Non-supervisor	17	83	216

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	177
2020	Non-supervisor	14	86	286
2019	Supervisor	8	92	129
2019	Non-supervisor	15	85	226
2018	Supervisor	5	95	116
2018	Non-supervisor	14	86	216

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	129
2019	Non-supervisor	100	226
2018	Supervisor	100	116
2018	Non-supervisor	100	216

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	177
2020	Non-supervisor	17	83	286
2019	Supervisor	7	93	129
2019	Non-supervisor	18	82	226
2018	Supervisor	14	86	116
2018	Non-supervisor	22	78	216

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	23	77	177
2020	Non-supervisor	29	71	286
2019	Supervisor	24	76	126
2019	Non-supervisor	25	75	225
2018	Supervisor	31	69	117
2018	Non-supervisor	26	74	218

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	177
2020	Non-supervisor	14	86	286
2019	Supervisor	13	87	126
2019	Non-supervisor	14	86	225
2018	Supervisor	12	88	117
2018	Non-supervisor	14	86	218

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	177
2020	Non-supervisor	11	89	286
2019	Supervisor	7	93	126
2019	Non-supervisor	8	92	225
2018	Supervisor	13	87	117
2018	Non-supervisor	12	88	218

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	177
2020	Non-supervisor	14	86	286
2019	Supervisor	4	96	126
2019	Non-supervisor	13	87	225
2018	Supervisor	8	92	117
2018	Non-supervisor	16	84	218

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	4	96	117
2018	Non-supervisor	6	94	218

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	126
2019	Non-supervisor	6	94	225

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	177
2020	Non-supervisor	9	91	286
2019	Supervisor	11	89	126
2019	Non-supervisor	5	95	225
2018	Supervisor	5	95	117
2018	Non-supervisor	7	93	218

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	177
2020	Non-supervisor	6	94	286
2019	Supervisor	8	92	126
2019	Non-supervisor	9	91	225
2018	Supervisor	6	94	117
2018	Non-supervisor	9	91	218

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	58	42	177
2020	Non-supervisor	52	48	286
2019	Supervisor	56	44	126
2019	Non-supervisor	56	44	225
2018	Supervisor	50	50	117
2018	Non-supervisor	54	46	218

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	121
2019	Non-supervisor	4	96	198

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	121
2019	Non-supervisor	21	79	198
2018	Supervisor	13	87	113
2018	Non-supervisor	16	84	205

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	121
2019	Non-supervisor	7	93	198
2018	Supervisor	4	96	113
2018	Non-supervisor	9	91	205

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	121
2019	Non-supervisor	11	89	198
2018	Supervisor	7	93	113
2018	Non-supervisor	15	85	205

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	121
2019	Non-supervisor	7	93	198
2018	Supervisor	5	95	113
2018	Non-supervisor	7	93	205

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	121
2019	Non-supervisor	24	76	198
2018	Supervisor	30	70	113
2018	Non-supervisor	29	71	205

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	121
2019	Non-supervisor	7	93	198
2018	Supervisor	6	94	113
2018	Non-supervisor	14	86	205

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	50	50	121
2019	Non-supervisor	43	57	198
2018	Supervisor	48	52	113
2018	Non-supervisor	48	52	205

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	113
2018	Non-supervisor	3	97	205

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	67	33	121
2019	Non-supervisor	69	31	198
2018	Supervisor	68	32	113
2018	Non-supervisor	64	36	205

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	121
2019	Non-supervisor	15	85	198
2018	Supervisor	13	87	113
2018	Non-supervisor	13	87	205

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	21	21	7	5	31	4	49	19	1731
2020	Non-supervisor	14	13	17	7	6	37	6	48	22	2804
2019	Supervisor	12	21	22	7	4	28	4	49	18	1490
2019	Non-supervisor	13	14	20	6	5	36	7	47	19	2370
2018	Supervisor	11	24	25	5	4	27	4	50	13	1358
2018	Non-supervisor	12	14	23	5	6	35	5	44	18	2251
2017	Supervisor	12	21	20	5	4	32	7	55	13	1625
2017	Non-supervisor	10	13	20	4	4	40	8	46	15	2674
2014	Supervisor	13	21	20	3	2	35	5	57	9	1543
2014	Non-supervisor	9	13	21	4	4	41	8	43	15	2518

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	35	22	9	5	9	1	61	15	1731
2020	Non-supervisor	25	28	18	8	5	15	1	63	16	2813
2019	Supervisor	23	36	20	7	4	10	1	66	12	1489
2019	Non-supervisor	24	28	19	6	4	18	2	64	13	2366
2018	Supervisor	21	38	21	6	3	9	0	66	11	1361
2018	Non-supervisor	19	26	23	6	5	18	2	57	14	2247
2017	Supervisor	24	37	17	5	3	13	2	71	9	1624
2017	Non-supervisor	18	28	20	5	4	23	3	62	11	2671
2014	Supervisor	23	34	20	4	2	16	2	69	8	1539
2014	Non-supervisor	17	25	21	5	3	26	2	59	11	2516

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	0	2	6	30	44	17	0	3	89	41
2020	Non-supervisor	1	6	15	15	51	10	2	8	75	94

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	31	24	13	10	0	1	52	23	1736
2020	Non-supervisor	26	24	20	13	14	0	2	51	28	2811

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	32	21	13	7	1	59	20	1727
2020	Non-supervisor	29	28	22	11	9	1	58	20	2810
2019	Supervisor	21	28	24	12	14	0	50	26	1488
2019	Non-supervisor	22	25	23	13	15	1	47	29	2368
2018	Supervisor	18	26	25	14	16	1	45	30	1368
2018	Non-supervisor	19	22	24	15	19	1	42	34	2249
2017	Supervisor	19	26	25	13	16	2	45	29	1623
2017	Non-supervisor	16	20	19	17	25	2	38	43	2668

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	16	26	28	24	0	22	52	1733
2020	Non-supervisor	16	27	29	16	11	1	43	28	2806
2019	Supervisor	6	18	30	24	23	0	24	46	1492
2019	Non-supervisor	19	29	26	15	9	1	49	24	2365
2018	Supervisor	5	17	29	28	21	0	22	49	1361
2018	Non-supervisor	14	26	30	18	11	0	40	29	2248
2017	Supervisor	5	17	29	26	22	0	22	48	1623
2017	Non-supervisor	15	25	31	17	11	1	41	28	2672

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	23	28	24	17	0	31	41	1733
2020	Non-supervisor	22	29	24	15	9	1	51	24	2804
2019	Supervisor	8	25	31	21	15	0	33	36	1487
2019	Non-supervisor	23	31	24	13	7	1	55	21	2351
2018	Supervisor	7	23	30	23	16	0	30	39	1359
2018	Non-supervisor	16	27	28	18	9	1	45	27	2241
2017	Supervisor	7	23	29	25	16	0	30	41	1624
2017	Non-supervisor	18	28	26	16	10	2	47	27	2670

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	21	26	24	20	0	0	30	44	1725
2020	Non-supervisor	23	26	23	15	11	1	2	50	27	2801
2019	Supervisor	7	20	27	23	22	0	0	28	46	1482
2019	Non-supervisor	22	25	22	16	13	1	2	48	29	2357
2018	Supervisor	7	19	30	23	21	0	0	26	44	1358
2018	Non-supervisor	16	24	25	18	14	1	1	42	33	2245
2017	Supervisor	6	20	26	25	23	0	1	26	48	1623
2017	Non-supervisor	17	23	23	18	15	1	2	41	34	2668

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	24	24	19	16	0	1	40	36	1731
2020	Non-supervisor	35	28	18	9	7	0	3	65	16	2805
2019	Supervisor	16	27	24	18	14	0	1	43	32	1483
2019	Non-supervisor	40	28	15	8	5	0	4	71	13	2360
2018	Supervisor	16	25	26	17	14	0	1	41	32	1355
2018	Non-supervisor	36	27	17	10	6	1	4	66	16	2235
2017	Supervisor	15	25	24	19	15	0	2	41	35	1622
2017	Non-supervisor	34	27	17	8	5	1	7	67	15	2665

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	22	26	22	19	0	33	41	1732
2020	Non-supervisor	24	26	23	15	12	0	50	27	2808
2019	Supervisor	13	24	27	18	17	0	37	35	1488
2019	Non-supervisor	29	29	20	12	8	1	59	20	2366
2018	Supervisor	12	21	28	20	18	0	33	39	1367
2018	Non-supervisor	26	27	23	12	11	1	53	23	2248
2017	Supervisor	10	25	27	22	15	0	36	37	1623
2017	Non-supervisor	25	28	24	12	9	1	54	22	2668

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	23	20	15	13	0	9	47	31	1730
2020	Non-supervisor	29	22	16	12	10	0	12	58	24	2807

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	38	25	10	5	0	0	59	15	1726
2020	Non-supervisor	28	34	21	11	4	1	2	63	15	2802
2019	Supervisor	18	39	26	11	5	0	0	57	16	1482
2019	Non-supervisor	26	33	22	11	6	1	2	61	17	2357
2018	Supervisor	16	39	27	12	5	0	0	55	17	1364
2018	Non-supervisor	20	33	25	12	7	1	2	55	19	2243
2017	Supervisor	18	35	27	13	6	0	0	54	19	1622
2017	Non-supervisor	24	31	23	13	7	1	2	56	21	2665

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	34	29	14	7	0	0	50	21	1729
2020	Non-supervisor	25	34	22	12	5	0	1	60	17	2800
2019	Supervisor	14	33	31	15	7	0	0	47	22	1482
2019	Non-supervisor	24	33	23	11	7	1	1	58	18	2355
2018	Supervisor	12	36	27	18	7	0	0	48	25	1364
2018	Non-supervisor	19	31	26	14	7	1	1	51	22	2239
2017	Supervisor	12	32	29	18	9	0	1	44	27	1623
2017	Non-supervisor	20	32	26	13	7	1	2	53	20	2665

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	35	24	12	6	0	0	57	18	1725
2020	Non-supervisor	28	31	21	12	6	0	1	60	18	2802
2019	Supervisor	19	36	25	12	7	0	0	55	19	1482
2019	Non-supervisor	26	28	23	13	8	0	1	55	22	2355
2018	Supervisor	16	38	25	13	7	0	0	54	20	1361
2018	Non-supervisor	21	30	25	14	7	1	1	52	22	2240
2017	Supervisor	18	35	25	15	7	0	0	53	22	1622
2017	Non-supervisor	23	31	23	13	8	0	2	55	22	2665

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	30	19	9	8	0	0	63	18	1728
2020	Non-supervisor	41	26	15	10	6	0	1	68	16	2799
2019	Supervisor	30	30	20	11	8	0	0	61	20	1478
2019	Non-supervisor	37	27	16	10	8	1	1	65	18	2352

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	33	27	14	5	0	1	54	19	1723
2020	Non-supervisor	23	29	25	15	8	0	1	52	23	2802

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	26	30	19	10	0	0	41	29	1723
2020	Non-supervisor	27	30	24	12	7	0	1	57	19	2801
2019	Supervisor	18	30	26	17	9	0	0	48	27	1478
2019	Non-supervisor	32	30	21	10	5	1	1	63	15	2353
2018	Supervisor	15	28	29	18	10	0	0	43	28	1359
2018	Non-supervisor	25	30	25	11	6	1	1	57	18	2231
2017	Supervisor	16	28	28	18	9	0	0	45	27	1617
2017	Non-supervisor	27	31	22	11	6	1	2	59	18	2658

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	33	18	8	3	1	70	11	1724
2020	Non-supervisor	40	28	19	7	3	2	70	11	2791
2019	Supervisor	44	27	16	8	5	1	71	13	1478
2019	Non-supervisor	45	25	15	8	5	2	72	13	2352
2018	Supervisor	45	28	15	7	4	1	74	11	1356
2018	Non-supervisor	43	27	16	7	5	2	71	12	2229
2017	Supervisor	49	28	13	6	3	1	77	9	1622
2017	Non-supervisor	49	23	15	7	4	2	74	11	2671

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	35	26	12	6	0	0	56	17	1716
2020	Non-supervisor	26	33	23	11	6	0	0	59	17	2796

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	17	7	2	1	1	7	89	3	1719
2020	Non-supervisor	61	18	9	3	2	1	7	85	5	2793
2019	Supervisor	72	11	5	2	2	0	8	91	4	1479
2019	Non-supervisor	66	13	6	3	3	1	9	87	7	2354
2018	Supervisor	68	17	5	2	1	0	6	92	3	1360
2018	Non-supervisor	62	17	9	3	3	1	6	85	6	2232

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	12	6	3	3	0	3	87	7	1721
2020	Non-supervisor	71	13	6	3	3	1	4	88	6	2798
2019	Supervisor	69	14	7	4	4	0	2	84	8	1485
2019	Non-supervisor	68	12	7	3	5	1	4	84	9	2359
2018	Supervisor	68	15	7	3	4	1	3	86	7	1356
2018	Non-supervisor	63	15	8	4	5	1	5	82	10	2235
2017	Supervisor	72	14	5	4	2	1	2	88	7	1623
2017	Non-supervisor	69	12	6	4	4	1	4	85	9	2669

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	26	9	3	2	0	1	85	5	1723
2020	Non-supervisor	67	20	6	3	1	0	2	90	4	2793
2019	Supervisor	49	30	13	4	2	0	0	80	7	1481
2019	Non-supervisor	58	25	10	3	2	0	2	84	6	2349
2018	Supervisor	48	32	13	4	3	0	1	80	7	1361
2018	Non-supervisor	55	25	10	5	2	0	2	82	7	2237
2017	Supervisor	53	29	10	4	2	0	1	83	6	1624
2017	Non-supervisor	57	24	9	4	2	1	3	84	7	2669

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	19	10	6	4	0	1	79	10	1724
2020	Non-supervisor	64	17	8	5	4	0	2	82	10	2804
2019	Supervisor	51	23	11	8	6	0	0	75	14	1477
2019	Non-supervisor	56	18	10	7	6	0	2	76	13	2331
2018	Supervisor	47	24	15	8	5	0	1	72	13	1357
2018	Non-supervisor	50	22	11	8	6	0	2	74	14	2230
2017	Supervisor	56	22	11	6	4	0	1	79	10	1622
2017	Non-supervisor	56	19	10	7	5	1	3	78	12	2665

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	30	13	5	2	1	80	7	1729
2020	Non-supervisor	62	5	2	1	0	30	95	2	2798
2019	Supervisor	38	34	17	7	4	0	73	10	1479
2019	Non-supervisor	60	6	2	1	1	31	95	2	2336
2018	Supervisor	39	35	16	6	3	1	74	9	1351
2018	Non-supervisor	53	6	3	1	0	36	93	2	2224
2017	Supervisor	44	33	14	6	3	1	78	8	1619
2017	Non-supervisor	56	6	2	1	1	34	94	2	2665

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	23	7	2	1	0	1	91	3	1732
2020	Non-supervisor	73	14	5	2	1	0	5	92	3	2807
2019	Supervisor	64	24	8	2	1	0	1	89	3	1478
2019	Non-supervisor	71	14	6	1	1	0	7	91	3	2350
2018	Supervisor	61	27	8	2	1	0	2	89	2	1358
2018	Non-supervisor	66	16	7	1	1	0	8	90	3	2223
2017	Supervisor	65	24	7	2	0	0	2	91	2	1611
2017	Non-supervisor	67	16	6	1	1	1	8	92	2	2662

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	10	3	1	1	0	2	94	3	1733
2020	Non-supervisor	62	13	7	5	9	1	4	79	14	2809
2019	Supervisor	87	7	2	1	1	0	2	96	2	1483
2019	Non-supervisor	65	11	6	5	8	0	5	80	14	2350
2018	Supervisor	82	10	3	1	1	0	2	94	3	1361
2018	Non-supervisor	60	13	7	6	8	0	5	78	15	2236
2017	Supervisor	83	10	3	1	1	0	2	96	2	1625
2017	Non-supervisor	60	13	7	6	8	1	6	78	15	2672

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	31	15	5	1	1	79	6	1732
2020	Non-supervisor	43	28	17	6	4	2	73	10	2812
2019	Supervisor	59	26	10	3	1	1	86	4	1483
2019	Non-supervisor	53	26	12	4	2	3	82	6	2352
2018	Supervisor	55	29	10	3	1	1	85	5	1360
2018	Non-supervisor	49	26	13	5	3	4	79	8	2238
2017	Supervisor	58	26	10	2	1	2	86	3	1621
2017	Non-supervisor	52	25	12	4	2	4	81	7	2663

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	42	27	8	4	0	0	62	11	1732
2020	Non-supervisor	22	40	26	8	3	0	1	62	11	2811

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	20	44	22	8	0	26	30	1729
2020	Non-supervisor	10	32	38	15	5	0	42	20	2812
2019	Supervisor	6	23	42	21	7	0	29	28	1492
2019	Non-supervisor	14	34	35	13	4	0	48	17	2376
2018	Supervisor	5	22	42	24	7	0	27	31	1369
2018	Non-supervisor	10	32	38	15	5	0	42	20	2258
2017	Supervisor	4	19	46	21	10	0	23	31	1627
2017	Non-supervisor	9	28	41	15	6	1	38	22	2676

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	28	37	14	3	0	17	46	1731
2020	Non-supervisor	10	21	39	22	8	0	30	31	2795
2019	Supervisor	13	25	42	16	4	0	20	37	1484
2019	Non-supervisor	9	18	39	25	9	0	34	27	2361
2018	Supervisor	11	27	41	17	4	0	21	38	1350
2018	Non-supervisor	9	21	39	22	9	0	31	30	2232
2017	Supervisor	10	25	42	17	5	0	23	35	1618
2017	Non-supervisor	8	18	41	22	10	1	33	26	2672

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	48	13	8	4	0	0	75	12	1732
2020	Non-supervisor	32	42	13	8	3	2	0	76	11	2809
2019	Supervisor	17	48	18	11	4	2	0	67	15	1485
2019	Non-supervisor	20	38	18	13	6	4	0	61	20	2369
2018	Supervisor	20	47	18	10	3	1	0	68	14	1358
2018	Non-supervisor	17	37	22	12	7	4	0	57	20	2249
2017	Supervisor	15	44	19	12	7	3	0	61	19	1624
2017	Non-supervisor	13	34	20	13	10	10	1	52	26	2672

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	30	17	20	13	1	0	50	33	1724
2020	Non-supervisor	28	33	14	13	8	3	0	63	22	2803

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	31	14	16	10	1	1	59	27	1730
2020	Non-supervisor	35	30	12	14	8	1	0	65	22	2804

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	36	15	6	5	2	1	74	11	1722
2020	Non-supervisor	45	29	13	5	4	3	1	77	9	2798

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	36	19	16	10	1	0	55	26	1733
2020	Non-supervisor	28	33	17	12	7	2	0	63	20	2812
2019	Supervisor	13	34	22	19	10	1	0	48	30	1492
2019	Non-supervisor	19	30	20	17	11	3	0	51	29	2369
2018	Supervisor	12	37	20	20	10	1	0	50	30	1361
2018	Non-supervisor	16	31	22	17	11	2	0	49	28	2256
2017	Supervisor	9	38	20	20	11	1	0	48	31	1624
2017	Non-supervisor	12	33	21	19	11	3	1	47	31	2674

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	49	14	11	3	0	0	72	14	1734
2020	Non-supervisor	35	43	11	8	2	1	0	79	10	2807

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	45	15	13	4	0	0	68	17	1727
2020	Non-supervisor	36	41	12	7	3	1	0	77	10	2791

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	43	21	10	3	0	0	66	13	1717
2020	Non-supervisor	30	37	20	8	3	1	1	68	12	2772

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	45	14	5	2	1	2	79	7	1728
2020	Non-supervisor	40	37	13	4	2	2	2	80	6	2798

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	27	4	1	1	3	0	93	2	1728
2020	Non-supervisor	69	22	4	1	1	3	1	93	2	2799

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	42	10	5	1	1	0	84	6	1729
2020	Non-supervisor	41	39	10	6	2	2	0	82	8	2802

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	35	8	9	6	0	1	77	14	1725
2020	Non-supervisor	46	31	9	8	4	1	1	78	12	2799

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	38	12	9	5	0	0	73	14	1733
2020	Non-supervisor	44	33	12	6	3	1	1	79	9	2808

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	47	14	19	4	1	1	62	24	1735
2019	Supervisor	13	44	16	16	6	3	2	60	23	1486

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	97	3	1735

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	29	21	26	13	1	0	40	39	1690

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	1718
2020	Non-supervisor	9	91	2790

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	1731
2020	Non-supervisor	13	87	2793
2019	Supervisor	11	89	1493
2019	Non-supervisor	18	82	2372
2017	Supervisor	9	91	1620
2017	Non-supervisor	18	82	2668
2014	Supervisor	8	92	1538
2014	Non-supervisor	14	86	2512

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	193
2020	Non-supervisor	38	62	368

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	82	18	193
2020	Non-supervisor	76	24	368
2019	Supervisor	75	25	157
2019	Non-supervisor	74	26	432
2017	Supervisor	71	29	150
2017	Non-supervisor	72	28	480
2014	Supervisor	68	32	127
2014	Non-supervisor	72	28	346

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	45	11	5	1	0	1	83	6	159
2020	Non-supervisor	47	33	8	6	5	1	0	81	11	280
2019	Supervisor	52	33	3	8	2	0	1	86	10	116
2019	Non-supervisor	45	31	7	13	3	0	2	77	16	319
2017	Supervisor	51	30	5	8	5	2	0	82	13	105
2017	Non-supervisor	40	41	7	7	4	1	1	82	11	348
2014	Supervisor	53	31	6	8	1	0	1	85	9	87
2014	Non-supervisor	46	35	6	8	2	1	1	83	10	248

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	37	9	5	3	3	3	83	8	1729
2020	Non-supervisor	42	33	8	6	2	3	5	82	9	2809

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	39	25	0	52	48	1734
2020	Non-supervisor	32	45	21	1	59	41	2815

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	615
2020	Non-supervisor	37	63	912

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	18	16	21	32	1	3	26	56	615
2020	Non-supervisor	9	19	16	22	29	1	5	29	54	912

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	12	15	23	40	2	3	18	66	614
2020	Non-supervisor	7	16	13	25	36	0	3	24	63	912

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	16	12	7	5	1	9	73	14	1734
2020	Non-supervisor	41	17	13	6	6	2	14	69	15	2808
2019	Supervisor	46	16	14	9	6	1	9	68	17	1472
2019	Non-supervisor	40	16	14	9	10	2	10	64	21	2346
2018	Supervisor	47	14	14	7	7	1	9	69	16	1351
2018	Non-supervisor	39	16	15	9	10	2	10	62	21	2213

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Global Affairs Canada by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack