2020 Public Service Employee Survey Results for Global Affairs Canada by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 47 6 10 4 0 0 80 14 94
2020 Non-Indigenous 30 48 5 14 3 0 0 78 17 4441

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 71 20 4 3 2 0 0 91 5 94
2020 Non-Indigenous 70 20 4 3 1 1 0 91 4 4422
2017 Indigenous 51 38 1 5 2 0 2 92 7 94
2017 Non-Indigenous 63 27 4 4 1 0 0 91 5 4187
2014 Indigenous 54 37 2 5 1 0 1 92 6 90
2014 Non-Indigenous 64 27 4 3 1 0 0 91 5 3958

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 30 12 12 4 0 0 72 16 94
2020 Non-Indigenous 30 39 11 16 4 0 0 69 20 4430
2019 Indigenous 33 37 9 18 4 0 0 70 22 79
2019 Non-Indigenous 37 35 7 12 8 0 0 72 21 3744
2017 Indigenous 25 60 3 8 3 0 1 86 11 95
2017 Non-Indigenous 35 38 7 13 7 0 0 73 19 4194
2014 Indigenous 39 36 6 12 6 0 1 75 18 90
2014 Non-Indigenous 37 37 8 11 6 0 0 75 17 3951

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 34 14 13 10 0 0 63 23 94
2020 Non-Indigenous 27 40 13 14 4 0 1 68 18 4424
2019 Indigenous 19 39 14 20 8 0 0 58 28 79
2019 Non-Indigenous 26 41 14 14 5 0 0 68 19 3741
2018 Indigenous 15 39 25 12 9 0 0 54 21 81
2018 Non-Indigenous 22 45 12 15 5 0 0 68 20 3497
2017 Indigenous 20 40 12 18 8 0 1 61 27 95
2017 Non-Indigenous 23 40 13 15 8 0 0 63 23 4191
2014 Indigenous 19 36 20 21 2 0 1 55 24 90
2014 Non-Indigenous 22 40 14 16 7 0 1 62 24 3958

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 28 11 12 3 0 0 74 15 94
2020 Non-Indigenous 36 39 11 10 3 0 0 76 13 4405
2019 Indigenous 41 29 11 17 2 0 0 70 19 77
2019 Non-Indigenous 39 38 11 8 3 0 0 77 12 3733
2017 Indigenous 30 49 7 10 2 0 2 80 12 95
2017 Non-Indigenous 38 40 9 9 3 0 0 79 12 4184
2014 Indigenous 36 43 10 9 0 0 1 81 9 90
2014 Non-Indigenous 38 41 11 8 3 0 0 79 10 3955

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 29 15 13 6 0 0 67 19 94
2020 Non-Indigenous 35 34 12 12 7 0 0 69 19 4434
2019 Indigenous 31 41 11 8 7 1 0 73 15 79
2019 Non-Indigenous 36 33 12 12 6 0 0 70 18 3750
2018 Indigenous 31 44 9 10 7 0 0 75 16 81
2018 Non-Indigenous 35 34 12 11 7 0 1 70 18 3488
2017 Indigenous 32 40 9 13 6 0 1 72 19 95
2017 Non-Indigenous 32 34 12 13 8 1 0 67 21 4192
2014 Indigenous 20 36 15 15 10 0 3 58 27 90
2014 Non-Indigenous 30 35 14 12 7 1 1 66 19 3957

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 43 9 7 5 0 0 78 13 94
2020 Non-Indigenous 37 41 11 8 3 0 0 78 11 4442
2019 Indigenous 36 45 7 6 5 0 0 81 11 79
2019 Non-Indigenous 40 39 10 7 4 0 0 79 11 3750
2018 Indigenous 34 42 13 4 8 0 0 76 11 81
2018 Non-Indigenous 37 43 9 7 4 0 0 80 10 3469
2017 Indigenous 45 37 8 8 0 0 1 84 8 95
2017 Non-Indigenous 38 43 9 6 4 0 0 81 10 4194
2014 Indigenous 28 43 16 8 5 0 1 71 13 90
2014 Non-Indigenous 32 44 12 9 4 0 0 75 13 3961

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 33 11 12 11 0 0 66 23 94
2020 Non-Indigenous 31 39 13 11 6 0 0 70 17 4434
2019 Indigenous 27 37 10 17 9 0 0 64 26 79
2019 Non-Indigenous 28 39 13 12 7 0 0 67 19 3744
2018 Indigenous 26 39 11 14 9 0 1 66 23 80
2018 Non-Indigenous 25 38 16 12 9 0 0 63 21 3491
2017 Indigenous 26 38 17 7 7 1 3 67 15 95
2017 Non-Indigenous 25 38 16 13 7 0 0 64 21 4193
2014 Indigenous 18 31 21 18 11 0 1 49 29 90
2014 Non-Indigenous 21 38 17 15 9 0 0 59 24 3959

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 44 12 10 5 0 0 73 15 94
2020 Non-Indigenous 29 44 12 11 4 0 0 73 15 4408
2019 Indigenous 21 45 14 17 2 0 0 66 20 78
2019 Non-Indigenous 28 43 12 12 5 0 0 71 16 3724
2018 Indigenous 21 39 18 18 4 0 0 60 22 81
2018 Non-Indigenous 27 43 14 10 6 0 0 70 16 3490
2017 Indigenous 22 47 17 9 5 0 1 69 14 95
2017 Non-Indigenous 26 44 14 12 5 0 0 70 16 4194

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 32 9 5 4 0 0 82 9 93
2020 Non-Indigenous 46 40 8 4 2 0 0 85 6 4421
2019 Indigenous 38 43 14 1 3 0 0 81 5 79
2019 Non-Indigenous 43 41 8 5 2 0 0 85 7 3730
2018 Indigenous 44 37 9 4 3 3 0 83 8 81
2018 Non-Indigenous 46 41 7 4 2 0 0 87 6 3487
2017 Indigenous 35 48 10 4 2 0 1 84 6 95
2017 Non-Indigenous 41 42 9 5 3 0 0 83 8 4195
2014 Indigenous 38 41 15 3 2 0 1 79 6 90
2014 Non-Indigenous 37 43 11 6 3 0 0 80 9 3958

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 27 13 13 11 0 0 63 24 94
2020 Non-Indigenous 34 38 13 10 5 0 0 71 15 4428
2019 Indigenous 33 32 15 9 12 0 0 65 21 79
2019 Non-Indigenous 31 39 13 10 6 0 0 70 17 3733
2018 Indigenous 36 32 15 9 8 0 0 68 17 81
2018 Non-Indigenous 29 40 13 11 7 0 0 69 18 3481
2017 Indigenous 21 38 23 10 7 0 1 59 18 95
2017 Non-Indigenous 29 39 13 11 7 0 0 68 18 4191

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 32 7 5 2 0 0 85 8 94
2020 Non-Indigenous 50 36 9 3 1 0 0 86 5 4404
2019 Indigenous 54 35 5 3 2 0 0 90 5 79
2019 Non-Indigenous 52 34 9 3 2 0 0 87 4 3720
2018 Indigenous 58 32 6 3 2 0 0 90 4 78
2018 Non-Indigenous 50 36 8 3 2 0 0 87 5 3448
2017 Indigenous 51 36 8 3 0 0 1 89 3 95
2017 Non-Indigenous 53 35 8 3 1 0 0 88 4 4180
2014 Indigenous 51 36 7 2 1 0 2 90 4 90
2014 Non-Indigenous 57 30 9 2 1 0 0 88 4 3954

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 40 7 10 7 0 0 76 17 91
2020 Non-Indigenous 34 41 12 9 4 0 0 76 13 4417
2019 Indigenous 24 36 26 10 4 0 0 60 14 79
2019 Non-Indigenous 31 40 13 11 5 0 0 71 16 3727
2018 Indigenous 28 36 16 12 8 0 0 64 20 80
2018 Non-Indigenous 30 42 12 11 5 0 0 72 16 3463
2017 Indigenous 26 48 12 7 5 0 1 75 13 95
2017 Non-Indigenous 31 42 12 10 5 0 0 73 15 4178
2014 Indigenous 15 49 12 18 5 0 1 65 23 90
2014 Non-Indigenous 23 43 13 13 7 0 0 66 20 3960

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 30 12 10 7 0 0 71 17 94
2020 Non-Indigenous 36 37 14 8 4 0 0 74 13 4425
2019 Indigenous 25 37 20 11 6 1 0 63 17 79
2019 Non-Indigenous 34 36 15 9 5 0 0 71 14 3741
2018 Indigenous 37 25 17 12 9 0 0 62 21 81
2018 Non-Indigenous 33 37 14 9 6 0 0 71 15 3467
2017 Indigenous 32 34 15 14 5 0 1 66 19 95
2017 Non-Indigenous 33 37 14 10 5 0 0 70 16 4181
2014 Indigenous 26 40 12 16 4 0 2 67 20 90
2014 Non-Indigenous 27 38 16 12 6 0 0 66 19 3958

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 30 12 9 7 0 1 71 16 93
2020 Non-Indigenous 31 43 13 9 4 0 0 74 13 4402
2019 Indigenous 21 44 15 13 7 0 0 65 20 76
2019 Non-Indigenous 30 41 14 10 4 1 0 72 14 3703
2018 Indigenous 29 35 20 10 6 0 0 64 16 81
2018 Non-Indigenous 29 40 14 12 5 0 0 69 17 3472
2017 Indigenous 28 37 22 7 3 1 1 67 11 95
2017 Non-Indigenous 31 39 15 10 4 0 0 70 15 4182
2014 Indigenous 24 40 20 8 6 0 2 66 14 90
2014 Non-Indigenous 28 39 16 11 5 0 0 68 16 3956

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 30 12 5 6 1 0 76 12 93
2020 Non-Indigenous 43 39 11 6 2 0 0 82 8 4439
2019 Indigenous 40 47 6 3 4 0 1 88 7 78
2019 Non-Indigenous 44 39 10 5 2 0 0 83 7 3748
2018 Indigenous 49 29 12 6 4 0 0 78 11 80
2018 Non-Indigenous 42 41 10 5 3 0 0 83 8 3481
2017 Indigenous 42 40 10 7 0 0 1 83 7 95
2017 Non-Indigenous 42 40 9 5 3 0 0 83 8 4178
2014 Indigenous 31 44 8 10 6 0 1 76 16 89
2014 Non-Indigenous 38 41 12 6 3 0 0 79 9 3957

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 37 15 6 14 0 0 64 20 92
2020 Non-Indigenous 25 30 20 14 11 0 0 55 25 4397
2019 Indigenous 19 36 26 14 6 0 0 54 20 78
2019 Non-Indigenous 27 31 19 12 10 0 0 59 22 3733
2018 Indigenous 28 36 20 14 2 0 0 64 17 81
2018 Non-Indigenous 26 30 19 14 10 0 0 56 24 3489
2017 Indigenous 28 41 15 12 3 0 1 70 15 95
2017 Non-Indigenous 24 35 19 13 8 0 1 60 21 4197
2014 Indigenous 28 32 22 8 9 0 1 61 17 90
2014 Non-Indigenous 23 34 21 12 10 0 0 57 22 3960

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 17 38 21 7 3 0 29 32 93
2020 Non-Indigenous 7 24 39 21 7 1 1 28 31 4440
2019 Indigenous 9 29 38 14 8 1 0 22 39 79
2019 Non-Indigenous 8 25 39 20 7 1 1 27 34 3743
2018 Indigenous 9 28 38 19 4 0 3 23 38 78
2018 Non-Indigenous 10 27 37 19 5 1 1 24 38 3480
2017 Indigenous 6 21 50 10 8 0 4 20 28 95
2017 Non-Indigenous 10 26 37 17 6 1 2 24 38 4171
2014 Indigenous 8 38 35 13 4 1 1 17 47 90
2014 Non-Indigenous 14 31 35 14 5 0 1 19 46 3950

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 10 15 22 31 17 3 1 50 27 94
2020 Non-Indigenous 7 17 29 30 14 2 2 45 24 4418
2019 Indigenous 10 20 35 22 8 4 1 31 32 78
2019 Non-Indigenous 10 20 31 24 11 2 2 36 31 3737
2018 Indigenous 12 28 25 26 6 1 2 33 41 77
2018 Non-Indigenous 10 22 33 23 8 2 2 32 34 3471
2017 Indigenous 5 27 26 24 10 4 3 37 35 94
2017 Non-Indigenous 11 21 32 21 9 2 3 32 34 4167
2014 Indigenous 17 31 26 16 5 3 2 22 51 90
2014 Non-Indigenous 19 29 28 15 6 1 2 22 50 3955

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 20 23 30 16 10 1 0 26 43 94
2020 Non-Indigenous 16 25 32 18 7 1 1 25 42 4431
2019 Indigenous 21 21 32 21 1 3 1 23 44 79
2019 Non-Indigenous 19 27 30 15 6 1 2 22 47 3732
2018 Indigenous 23 30 26 13 6 0 2 20 53 78
2018 Non-Indigenous 22 28 29 13 5 1 2 19 51 3469
2017 Indigenous 21 30 27 14 3 1 3 18 53 95
2017 Non-Indigenous 23 28 28 12 5 1 2 18 53 4179
2014 Indigenous 33 32 13 16 2 2 1 19 67 90
2014 Non-Indigenous 29 30 25 11 3 1 2 15 60 3951

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 34 25 18 8 1 0 27 48 94
2020 Non-Indigenous 13 24 34 20 8 1 1 28 37 4419
2019 Indigenous 11 25 37 20 6 0 1 26 36 79
2019 Non-Indigenous 12 25 34 19 8 1 1 27 38 3730
2018 Indigenous 6 39 26 16 9 2 2 26 47 77
2018 Non-Indigenous 15 26 35 16 7 1 1 23 41 3474
2017 Indigenous 11 25 34 20 5 1 3 26 38 95
2017 Non-Indigenous 14 26 34 17 7 1 2 24 41 4171
2014 Indigenous 12 27 34 18 6 4 0 24 41 90
2014 Non-Indigenous 14 28 35 16 5 1 1 21 43 3943

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 23 31 12 12 1 0 24 45 94
2020 Non-Indigenous 16 24 29 19 9 1 2 29 41 4431
2019 Indigenous 19 26 29 11 11 3 1 23 47 79
2019 Non-Indigenous 17 24 28 17 10 1 2 27 43 3743
2018 Indigenous 16 31 31 12 9 0 2 21 47 77
2018 Non-Indigenous 21 28 28 13 7 1 2 20 51 3476
2017 Indigenous 21 34 15 13 11 1 5 26 59 95
2017 Non-Indigenous 24 27 26 12 6 2 3 19 54 4182
2014 Indigenous 23 39 22 7 6 1 2 13 64 90
2014 Non-Indigenous 28 30 25 11 4 1 2 15 59 3956

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 12 19 24 29 13 3 1 43 32 94
2020 Non-Indigenous 10 18 29 25 13 3 3 40 29 4419
2019 Indigenous 24 22 27 11 9 3 5 21 49 79
2019 Non-Indigenous 16 23 29 20 8 2 2 29 41 3736
2018 Indigenous 14 28 21 18 12 3 4 32 46 78
2018 Non-Indigenous 16 26 29 17 7 2 3 26 43 3460
2017 Indigenous 17 23 29 18 7 1 5 27 42 95
2017 Non-Indigenous 15 25 30 17 8 2 4 26 42 4172
2014 Indigenous 17 28 20 22 7 2 5 31 48 90
2014 Non-Indigenous 16 23 32 18 7 1 4 26 41 3951

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 20 36 7 10 3 0 18 45 93
2020 Non-Indigenous 17 24 32 17 7 1 1 25 42 4431
2019 Indigenous 14 29 30 18 4 4 1 22 46 79
2019 Non-Indigenous 20 28 30 14 6 1 1 20 49 3734
2018 Indigenous 16 29 31 12 9 0 3 21 47 77
2018 Non-Indigenous 22 28 30 12 5 1 2 17 52 3480
2017 Indigenous 22 23 33 9 7 1 4 18 47 95
2017 Non-Indigenous 21 28 30 12 5 1 2 18 51 4185
2014 Indigenous 25 27 32 8 6 1 1 14 54 90
2014 Non-Indigenous 25 29 29 10 4 1 2 15 55 3951

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 4 17 36 27 14 1 0 42 21 94
2020 Non-Indigenous 7 20 40 23 9 0 1 32 28 4442
2019 Indigenous 12 24 42 16 2 3 1 19 37 79
2019 Non-Indigenous 11 21 35 22 9 1 1 31 33 3743
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 31 15 10 4 3 6 68 15 94
2020 Non-Indigenous 27 32 16 9 5 6 5 67 16 4433
2019 Indigenous 26 25 21 14 6 5 2 56 22 79
2019 Non-Indigenous 27 31 15 10 7 5 4 64 19 3740
2018 Indigenous 18 31 18 6 13 11 2 57 22 80
2018 Non-Indigenous 22 34 18 9 7 6 3 62 18 3482
2017 Indigenous 28 30 12 6 11 8 5 67 20 95
2017 Non-Indigenous 25 33 14 10 7 5 6 65 19 4196
2014 Indigenous 29 31 12 15 6 4 3 65 22 90
2014 Non-Indigenous 31 31 14 9 6 4 5 68 16 3960

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 58 23 10 5 4 0 0 81 9 94
2020 Non-Indigenous 50 30 8 8 4 1 0 81 12 4427
2019 Indigenous 36 35 7 13 9 0 0 71 22 79
2019 Non-Indigenous 45 31 8 9 6 1 0 77 15 3736
2018 Indigenous 36 33 14 5 11 1 0 70 16 79
2018 Non-Indigenous 41 33 9 10 6 1 0 75 16 3473
2017 Indigenous 44 31 6 8 9 0 2 76 18 95
2017 Non-Indigenous 43 33 9 8 6 1 0 77 14 4190
2014 Indigenous 40 24 18 9 8 1 0 65 17 90
2014 Non-Indigenous 44 32 9 9 5 1 0 77 15 3958

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 24 10 1 2 0 0 86 3 94
2020 Non-Indigenous 56 31 5 5 2 0 0 88 7 4406
2019 Indigenous 49 31 7 9 4 0 0 80 13 79
2019 Non-Indigenous 51 34 6 7 2 0 0 85 9 3728
2018 Indigenous 53 37 2 4 4 0 0 90 8 80
2018 Non-Indigenous 49 35 7 6 2 0 0 84 8 3479
2017 Indigenous 48 37 6 6 2 0 1 85 9 95
2017 Non-Indigenous 46 38 7 6 2 0 0 85 8 4184
2014 Indigenous 41 41 11 6 2 0 0 81 8 90
2014 Non-Indigenous 46 40 7 5 2 0 0 86 8 3957

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 24 13 8 3 0 0 76 11 94
2020 Non-Indigenous 48 35 9 5 2 1 0 84 7 4399
2019 Indigenous 32 46 10 8 4 0 0 78 12 79
2019 Non-Indigenous 46 37 9 5 2 1 0 84 7 3747
2018 Indigenous 40 37 12 5 4 2 0 78 9 81
2018 Non-Indigenous 41 40 10 5 2 1 0 83 7 3482

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 59 14 10 5 5 5 2 78 10 94
2020 Non-Indigenous 49 25 9 5 4 5 3 81 10 4437
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 60 17 13 4 2 0 4 80 7 94
2020 Non-Indigenous 54 29 9 3 2 1 2 85 5 4434
2019 Indigenous 41 24 21 8 3 0 3 67 11 78
2019 Non-Indigenous 51 28 11 4 2 1 2 82 6 3742

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 22 16 6 5 0 1 73 11 94
2020 Non-Indigenous 42 32 11 9 5 0 1 75 14 4431
2019 Indigenous 35 26 11 19 10 0 0 60 28 79
2019 Non-Indigenous 39 32 12 10 6 1 1 72 16 3754
2018 Indigenous 28 41 15 10 7 0 0 69 17 80
2018 Non-Indigenous 33 36 12 11 6 1 1 71 17 3468
2017 Indigenous 39 34 9 9 6 0 2 75 16 95
2017 Non-Indigenous 33 38 12 10 6 1 1 72 16 4198
2014 Indigenous 24 47 16 8 5 1 0 72 13 90
2014 Non-Indigenous 31 39 13 11 6 1 1 70 17 3958

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 20 15 3 7 1 2 75 10 94
2020 Non-Indigenous 48 25 12 6 5 2 1 76 12 4421

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 27 12 3 5 0 1 79 9 94
2020 Non-Indigenous 47 31 10 7 4 0 0 79 11 4440
2019 Indigenous 35 33 18 6 9 0 0 67 14 78
2019 Non-Indigenous 42 32 10 9 5 1 1 76 14 3737
2018 Indigenous 31 45 9 8 7 0 0 76 14 79
2018 Non-Indigenous 40 33 11 9 6 1 0 74 14 3452
2017 Indigenous 37 35 9 10 7 0 2 73 18 95
2017 Non-Indigenous 39 36 10 8 5 1 0 76 13 4197
2014 Indigenous 33 36 21 4 6 0 0 69 10 90
2014 Non-Indigenous 37 36 11 10 5 1 0 74 15 3959

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 45 55 94
2020 Non-Indigenous 41 59 4441

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 21 9 1 3 6 7 86 5 94
2020 Non-Indigenous 53 22 7 3 2 4 10 87 5 4442

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 58 15 9 10 5 0 3 75 15 94
2020 Non-Indigenous 52 28 9 7 4 0 0 80 11 4441
2019 Indigenous 40 28 15 8 9 1 0 68 16 79
2019 Non-Indigenous 46 29 10 8 6 0 0 76 14 3751
2018 Indigenous 41 34 15 4 5 0 0 75 9 78
2018 Non-Indigenous 43 29 11 9 6 1 0 73 15 3469
2017 Indigenous 50 29 7 6 5 1 1 82 11 95
2017 Non-Indigenous 45 29 11 8 5 1 0 75 13 4187
2014 Indigenous 33 38 16 4 6 0 2 73 11 89
2014 Non-Indigenous 40 33 13 8 5 1 0 74 13 3955
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 25 16 7 7 9 0 66 16 94
2020 Non-Indigenous 33 34 14 8 4 7 0 72 13 4443
2019 Indigenous 16 39 25 6 5 9 0 61 12 79
2019 Non-Indigenous 29 33 17 10 5 6 0 66 16 3744
2018 Indigenous 23 31 27 6 8 5 0 57 15 80
2018 Non-Indigenous 26 35 17 10 5 6 0 65 17 3497
2017 Indigenous 17 35 22 9 6 9 1 58 17 95
2017 Non-Indigenous 25 35 17 10 6 7 0 65 17 4189
2014 Indigenous 19 37 20 9 8 8 0 60 18 90
2014 Non-Indigenous 20 36 20 10 6 7 0 60 18 3957

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 26 16 16 7 1 0 61 23 93
2020 Non-Indigenous 29 35 16 12 6 2 0 65 18 4422
2019 Indigenous 18 44 19 11 6 1 0 63 18 79
2019 Non-Indigenous 25 34 18 13 7 2 0 60 21 3731
2018 Indigenous 24 26 24 13 7 5 0 53 21 80
2018 Non-Indigenous 23 34 19 14 8 2 0 58 23 3491
2017 Indigenous 16 31 27 19 4 2 1 48 24 95
2017 Non-Indigenous 21 35 20 13 8 2 0 58 22 4194
2014 Indigenous 16 36 19 17 8 5 0 54 26 90
2014 Non-Indigenous 15 32 22 17 10 3 0 49 28 3957

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 28 15 20 9 3 0 55 30 93
2020 Non-Indigenous 19 33 19 16 8 3 0 54 26 4424
2019 Indigenous 13 34 27 14 8 4 0 49 23 79
2019 Non-Indigenous 17 30 21 19 9 4 0 50 29 3736
2018 Indigenous 16 28 26 17 8 6 0 46 27 80
2018 Non-Indigenous 15 28 23 19 10 4 0 45 31 3486
2017 Indigenous 15 26 24 26 3 5 1 44 31 95
2017 Non-Indigenous 13 30 23 19 10 5 0 45 30 4188
2014 Indigenous 10 30 22 20 10 7 0 44 32 90
2014 Non-Indigenous 9 26 24 22 14 4 0 37 38 3956

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 26 15 21 10 1 0 53 32 94
2020 Non-Indigenous 20 35 18 17 8 2 0 56 25 4434
2019 Indigenous 21 26 16 19 13 6 0 50 34 79
2019 Non-Indigenous 14 32 21 19 12 2 0 47 32 3741
2018 Indigenous 13 24 22 23 9 8 0 40 35 80
2018 Non-Indigenous 13 30 21 22 13 2 0 44 35 3495
2017 Indigenous 13 32 16 21 13 3 1 47 36 95
2017 Non-Indigenous 13 32 20 20 12 3 0 47 33 4190
2014 Indigenous 11 32 21 21 14 1 0 43 35 90
2014 Non-Indigenous 8 28 20 26 16 2 0 37 42 3955

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 26 15 7 5 4 0 72 12 94
2020 Non-Indigenous 40 29 19 7 3 2 0 71 10 4439
2019 Indigenous 34 34 20 8 3 2 0 69 11 78
2019 Non-Indigenous 41 29 18 5 2 4 0 73 7 3756
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 31 20 11 7 0 0 61 18 94
2020 Non-Indigenous 22 46 17 11 3 1 0 69 14 4433
2019 Indigenous 17 46 20 9 4 5 0 66 13 78
2019 Non-Indigenous 20 47 17 12 3 1 0 67 16 3748
2018 Indigenous 16 45 24 9 4 0 2 62 13 79
2018 Non-Indigenous 18 46 19 12 4 1 0 65 16 3480
2017 Indigenous 14 51 16 13 5 0 1 65 19 94
2017 Non-Indigenous 19 46 18 11 5 1 0 65 16 4188
2014 Indigenous 22 31 27 12 3 4 0 56 16 90
2014 Non-Indigenous 13 39 21 17 8 1 0 53 25 3957

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 19 27 16 25 10 2 0 47 37 94
2020 Non-Indigenous 14 33 22 21 9 2 0 48 30 4414
2019 Indigenous 7 20 37 22 10 3 0 28 34 78
2019 Non-Indigenous 10 29 22 25 12 2 0 40 37 3732

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 27 11 20 7 2 0 61 28 94
2020 Non-Indigenous 31 39 12 9 4 3 1 73 14 4435
2019 Indigenous 22 37 18 13 6 3 0 61 20 79
2019 Non-Indigenous 31 39 13 9 4 2 1 73 14 3744
2018 Indigenous 20 44 16 7 9 2 2 66 17 81
2018 Non-Indigenous 32 39 12 10 5 2 1 73 15 3483
2017 Indigenous 26 43 8 7 7 5 2 76 15 94
2017 Non-Indigenous 33 38 11 9 5 3 1 74 15 4191
2014 Indigenous 33 44 6 11 1 3 1 81 13 89
2014 Non-Indigenous 37 36 11 9 4 3 1 76 13 3961

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 33 19 6 6 0 0 69 12 93
2020 Non-Indigenous 27 40 20 7 4 2 0 69 11 4420
2019 Indigenous 21 40 22 10 5 2 0 62 15 79
2019 Non-Indigenous 26 40 20 8 4 2 0 67 12 3726
2018 Indigenous 20 39 22 8 8 1 2 61 16 80
2018 Non-Indigenous 25 41 20 9 4 1 0 67 13 3470

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 18 27 15 18 14 8 1 49 34 94
2020 Non-Indigenous 16 21 19 16 13 11 3 43 34 4427
2019 Indigenous 8 25 17 18 18 10 4 38 42 79
2019 Non-Indigenous 14 22 19 16 15 10 3 41 36 3744
2018 Indigenous 14 20 19 20 19 5 4 37 42 81
2018 Non-Indigenous 13 21 20 17 17 10 2 39 39 3477
2017 Indigenous 15 18 11 13 20 17 5 42 43 94
2017 Non-Indigenous 12 20 18 16 18 12 5 39 40 4185
2014 Indigenous 7 27 19 19 20 7 1 37 43 90
2014 Non-Indigenous 11 20 19 19 17 11 3 37 42 3959

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 23 13 17 22 2 0 48 39 94
2020 Non-Indigenous 15 25 18 20 19 2 0 41 40 4429
2019 Indigenous 16 23 12 17 28 4 0 41 47 79
2019 Non-Indigenous 14 26 17 21 20 2 0 41 42 3740
2018 Indigenous 12 28 22 14 22 2 0 41 37 80
2018 Non-Indigenous 12 27 17 20 22 2 0 40 43 3481
2017 Indigenous 16 38 10 18 14 4 1 56 33 95
2017 Non-Indigenous 15 29 16 19 18 2 0 45 38 4191
2014 Indigenous 14 31 20 23 7 5 0 47 32 90
2014 Non-Indigenous 12 29 19 20 17 2 0 42 38 3961

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 15 12 24 22 0 2 40 47 94
2020 Non-Indigenous 14 23 15 20 24 2 2 39 46 4436
2019 Indigenous 18 19 6 24 27 4 1 40 54 78
2019 Non-Indigenous 14 25 14 19 25 2 1 40 45 3756
2018 Indigenous 14 18 11 24 32 0 1 32 57 80
2018 Non-Indigenous 12 22 14 19 30 1 2 35 51 3483
2017 Indigenous 15 24 14 16 27 1 3 41 45 95
2017 Non-Indigenous 12 22 13 19 30 2 2 35 51 4189
2014 Indigenous 5 25 13 15 36 5 1 33 54 90
2014 Non-Indigenous 11 22 15 22 27 2 2 34 51 3959

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 24 8 7 8 0 6 75 16 94
2020 Non-Indigenous 41 25 17 8 6 1 3 68 14 4438
2019 Indigenous 37 25 19 5 7 1 6 67 12 79
2019 Non-Indigenous 45 25 15 6 4 1 4 73 11 3748

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 19 17 14 3 1 4 64 18 94
2020 Non-Indigenous 40 28 18 7 4 1 3 71 11 4436
2019 Indigenous 37 28 17 7 8 0 4 67 15 79
2019 Non-Indigenous 42 25 17 7 4 1 3 71 12 3744

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 10 11 2 4 4 6 80 7 94
2020 Non-Indigenous 66 12 7 4 3 4 4 84 8 4428
2019 Indigenous 61 16 8 2 5 2 6 84 8 78
2019 Non-Indigenous 70 10 6 2 3 4 5 88 6 3729

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 14 4 2 2 1 10 91 5 94
2020 Non-Indigenous 69 11 5 2 1 2 9 90 4 4429
2019 Indigenous 70 8 6 6 2 0 8 84 9 77
2019 Non-Indigenous 75 6 3 1 1 2 11 93 3 3736

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 19 48 15 11 7 0 0 67 18 94
2020 Non-Indigenous 18 44 20 10 3 3 0 64 14 4429
2019 Indigenous 13 39 25 9 5 9 0 57 16 79
2019 Non-Indigenous 16 43 21 12 3 4 0 62 16 3743
2018 Indigenous 18 28 30 12 10 2 0 47 22 81
2018 Non-Indigenous 14 35 28 13 6 3 0 51 20 3484
2017 Indigenous 16 33 29 11 6 3 1 51 18 95
2017 Non-Indigenous 13 37 26 13 6 4 0 53 21 4186

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 35 12 10 7 2 0 70 18 94
2020 Non-Indigenous 27 40 15 12 4 1 0 69 16 4419
2019 Indigenous 21 42 15 19 2 0 0 63 21 78
2019 Non-Indigenous 28 41 15 10 4 2 0 70 14 3731
2018 Indigenous 34 38 15 4 10 0 0 72 13 81
2018 Non-Indigenous 31 41 15 8 3 1 0 73 11 3470
2017 Indigenous 34 42 10 9 4 0 1 76 14 95
2017 Non-Indigenous 30 44 13 8 3 2 0 75 11 4189
2014 Indigenous 38 39 11 6 2 3 0 79 9 90
2014 Non-Indigenous 33 41 14 7 2 2 0 76 10 3959

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 35 11 13 5 0 0 71 18 94
2020 Non-Indigenous 30 38 15 8 4 4 0 71 13 4427
2019 Indigenous 33 42 10 8 5 1 0 76 13 79
2019 Non-Indigenous 34 41 13 6 3 3 0 78 9 3738
2018 Indigenous 26 39 19 5 10 1 0 66 15 80
2018 Non-Indigenous 33 40 15 6 3 3 0 76 9 3482
2017 Indigenous 34 47 11 3 3 1 1 82 6 95
2017 Non-Indigenous 31 39 16 5 3 5 1 74 9 4189
2014 Indigenous 40 37 10 7 2 5 0 80 9 90
2014 Non-Indigenous 37 38 14 4 2 5 0 79 6 3956

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 34 12 8 5 3 0 74 13 94
2020 Non-Indigenous 30 38 16 6 4 5 1 72 11 4435

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 28 5 7 11 4 1 76 19 93
2020 Non-Indigenous 37 34 10 8 4 4 3 76 13 4414

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 29 12 8 6 0 0 74 14 94
2020 Non-Indigenous 40 37 11 9 4 0 0 77 12 4415
2019 Indigenous 30 44 16 7 2 0 0 75 9 78
2019 Non-Indigenous 38 38 12 8 4 0 0 76 11 3747
2018 Indigenous 39 35 11 10 6 0 0 74 15 81
2018 Non-Indigenous 36 39 14 7 4 0 0 75 11 3472
2017 Indigenous 36 35 16 9 3 0 1 72 12 94
2017 Non-Indigenous 35 42 12 7 4 0 0 77 11 4190
2014 Indigenous 32 43 16 7 2 0 0 75 9 90
2014 Non-Indigenous 33 41 14 8 4 0 0 74 12 3958

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 33 17 11 7 0 0 65 18 94
2020 Non-Indigenous 30 33 19 12 6 0 0 63 18 4410
2019 Indigenous 21 41 20 9 7 1 0 63 17 79
2019 Non-Indigenous 29 34 18 12 6 1 0 64 18 3743
2018 Indigenous 30 27 24 9 11 0 0 57 19 80
2018 Non-Indigenous 27 32 22 13 6 1 0 59 19 3473
2017 Indigenous 30 27 19 16 5 2 1 59 22 94
2017 Non-Indigenous 27 34 21 12 6 1 0 61 18 4185
2014 Indigenous 19 35 27 12 7 0 0 54 19 90
2014 Non-Indigenous 20 38 21 14 6 1 0 58 21 3956

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 30 14 11 7 0 0 67 19 92
2020 Non-Indigenous 29 36 17 12 6 0 0 65 18 4405
2019 Indigenous 22 39 24 10 5 0 0 60 15 79
2019 Non-Indigenous 28 36 18 12 6 0 0 64 17 3727
2018 Indigenous 31 33 19 11 7 0 0 64 18 81
2018 Non-Indigenous 26 34 20 13 6 0 0 61 19 3458
2017 Indigenous 31 31 17 14 6 0 1 63 20 95
2017 Non-Indigenous 26 38 18 12 6 0 0 64 18 4191
2014 Indigenous 15 36 34 7 8 0 0 52 15 90
2014 Non-Indigenous 20 38 19 16 7 0 0 58 23 3958

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 20 17 6 9 1 1 68 15 94
2020 Non-Indigenous 38 29 15 9 5 2 1 69 15 4426
2019 Indigenous 32 29 21 8 9 1 0 62 18 78
2019 Non-Indigenous 38 30 15 9 5 2 1 70 15 3757
2018 Indigenous 35 25 16 10 12 0 2 61 23 81
2018 Non-Indigenous 35 29 17 10 7 2 1 65 17 3481
2017 Indigenous 34 28 16 9 9 2 1 64 19 95
2017 Non-Indigenous 34 32 15 9 6 3 1 68 16 4184
2014 Indigenous 25 25 14 19 12 2 1 52 33 90
2014 Non-Indigenous 32 30 17 11 7 4 1 64 18 3956
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indigenous 34 25 41 94
2020 Non-Indigenous 37 33 30 4444
2019 Indigenous 40 28 32 79
2019 Non-Indigenous 41 32 27 3754
2018 Indigenous 35 38 27 80
2018 Non-Indigenous 38 33 29 3499
2017 Indigenous 33 38 29 94
2017 Non-Indigenous 37 35 28 4198
2014 Indigenous 45 18 37 90
2014 Non-Indigenous 38 33 29 3960

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indigenous 8 62 15 3 3 9 33
2020 Non-Indigenous 10 55 19 4 6 5 1689
2019 Indigenous 11 50 16 12 0 11 31
2019 Non-Indigenous 9 54 16 5 10 5 1554
2018 Indigenous 23 38 17 3 13 6 29
2018 Non-Indigenous 8 51 22 6 8 6 1325
2017 Indigenous 12 56 16 6 6 3 31
2017 Non-Indigenous 10 47 21 6 9 7 1537
2014 Indigenous 12 41 35 7 9999 5 41
2014 Non-Indigenous 10 54 19 10 9999 8 1487
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 17 83 94
2020 Non-Indigenous 11 89 4436
2019 Indigenous 21 79 79
2019 Non-Indigenous 13 87 3752
2018 Indigenous 17 83 80
2018 Non-Indigenous 13 87 3497

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 30 70 16
2020 Non-Indigenous 39 61 488
2019 Indigenous 54 46 16
2019 Non-Indigenous 38 62 490
2018 Indigenous 55 45 13
2018 Non-Indigenous 40 60 447

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 63 37 16
2020 Non-Indigenous 67 33 488
2019 Indigenous 66 34 16
2019 Non-Indigenous 69 31 490

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 16
2020 Non-Indigenous 0 100 488
2019 Indigenous 0 100 16
2019 Non-Indigenous 0 100 490

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 13
2018 Non-Indigenous 3 97 447

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 16
2020 Non-Indigenous 7 93 488
2019 Indigenous 0 100 16
2019 Non-Indigenous 4 96 490

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 16
2020 Non-Indigenous 5 95 488
2019 Indigenous 0 100 16
2019 Non-Indigenous 4 96 490
2018 Indigenous 0 100 13
2018 Non-Indigenous 3 97 447

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 45 55 16
2020 Non-Indigenous 42 58 488
2019 Indigenous 41 59 16
2019 Non-Indigenous 41 59 484
2018 Indigenous 39 61 13
2018 Non-Indigenous 42 58 448

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 37 63 16
2020 Non-Indigenous 44 56 488
2019 Indigenous 35 65 16
2019 Non-Indigenous 40 60 484
2018 Indigenous 63 37 13
2018 Non-Indigenous 42 58 447

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 73 27 16
2019 Non-Indigenous 47 53 484

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 37 63 16
2020 Non-Indigenous 46 54 488
2019 Indigenous 48 52 16
2019 Non-Indigenous 44 56 484

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 30 70 16
2020 Non-Indigenous 39 61 488
2019 Indigenous 34 66 16
2019 Non-Indigenous 31 69 484

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 54 46 16
2020 Non-Indigenous 49 51 488
2019 Indigenous 48 52 16
2019 Non-Indigenous 53 47 484
2018 Indigenous 39 61 13
2018 Non-Indigenous 53 47 448

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 43 57 16
2020 Non-Indigenous 35 65 488
2019 Indigenous 34 66 16
2019 Non-Indigenous 30 70 484

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 16
2019 Non-Indigenous 12 88 484

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 39 61 16
2020 Non-Indigenous 52 48 488
2019 Indigenous 45 55 16
2019 Non-Indigenous 47 53 484
2018 Indigenous 53 47 13
2018 Non-Indigenous 48 52 448

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 43 57 16
2020 Non-Indigenous 24 76 488
2018 Indigenous 40 60 13
2018 Non-Indigenous 32 68 448

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 69 31 16
2020 Non-Indigenous 52 48 488
2019 Indigenous 52 48 16
2019 Non-Indigenous 50 50 484
2018 Indigenous 55 45 13
2018 Non-Indigenous 56 44 448

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 33 67 16
2019 Non-Indigenous 27 73 484
2018 Indigenous 63 37 13
2018 Non-Indigenous 30 70 447

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 16
2019 Non-Indigenous 14 86 484

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 16
2019 Non-Indigenous 4 96 484

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 32 68 16
2020 Non-Indigenous 12 88 488

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 12
2018 Non-Indigenous 10 90 427

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 16
2019 Non-Indigenous 11 89 462
2018 Indigenous 0 100 12
2018 Non-Indigenous 14 86 427

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 12
2018 Non-Indigenous 11 89 427

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 27 73 16
2019 Non-Indigenous 39 61 462
2018 Indigenous 47 53 12
2018 Non-Indigenous 32 68 427

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 16
2019 Non-Indigenous 13 87 462

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 54 46 16
2019 Non-Indigenous 53 47 462
2018 Indigenous 56 44 12
2018 Non-Indigenous 50 50 427

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 16
2019 Non-Indigenous 3 97 462

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 52 48 16
2019 Non-Indigenous 56 44 462
2018 Indigenous 40 60 12
2018 Non-Indigenous 56 44 427

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 16
2019 Non-Indigenous 4 96 462
2018 Indigenous 0 100 12
2018 Non-Indigenous 2 98 427

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 19 12 14 10 10 27 8 48 30 93
2020 Non-Indigenous 12 16 17 9 7 32 6 45 27 4434
2019 Indigenous 11 13 19 9 11 33 3 38 32 79
2019 Non-Indigenous 11 16 20 10 8 28 7 42 28 3754
2018 Indigenous 13 18 23 6 13 22 5 43 26 81
2018 Non-Indigenous 10 17 21 10 8 27 6 41 27 3488
2017 Indigenous 10 18 20 6 9 26 10 45 24 95
2017 Non-Indigenous 10 16 19 8 8 29 10 42 27 4192
2014 Indigenous 9 17 19 9 10 26 11 41 30 90
2014 Non-Indigenous 10 16 21 8 7 31 8 42 24 3958

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 21 21 9 9 9 2 56 21 94
2020 Non-Indigenous 22 29 19 11 6 13 1 59 19 4427
2019 Indigenous 21 23 19 11 6 17 2 55 21 79
2019 Non-Indigenous 21 31 19 10 6 12 1 60 18 3753
2018 Indigenous 17 35 21 7 10 11 1 58 18 81
2018 Non-Indigenous 18 29 23 10 7 12 1 54 19 3486
2017 Indigenous 14 26 26 8 7 12 5 50 19 95
2017 Non-Indigenous 17 28 21 9 6 16 3 56 19 4191
2014 Indigenous 13 23 23 9 8 23 1 48 22 90
2014 Non-Indigenous 15 27 23 8 6 19 2 54 18 3955
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 10 90 94
2020 Non-Indigenous 10 90 4430
2019 Indigenous 16 84 79
2019 Non-Indigenous 9 91 3745
2018 Indigenous 9 91 80
2018 Non-Indigenous 9 91 3483

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 49 51 12
2019 Non-Indigenous 37 63 340

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 12
2019 Non-Indigenous 0 100 340

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 12
2019 Non-Indigenous 8 92 340

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 12
2019 Non-Indigenous 8 92 340

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 39 61 13
2019 Non-Indigenous 40 60 337

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 13
2019 Non-Indigenous 3 97 337

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 13
2019 Non-Indigenous 0 100 337

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 13
2019 Non-Indigenous 10 90 333

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 13
2019 Non-Indigenous 4 96 333

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 12
2019 Non-Indigenous 4 96 302

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 12
2019 Non-Indigenous 2 98 302

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 12
2019 Non-Indigenous 3 97 302

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 12
2019 Non-Indigenous 7 93 302

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 12
2019 Non-Indigenous 6 94 302

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 12
2019 Non-Indigenous 3 97 302

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 20 14 16 5 9 29 6 53 23 94
2020 Non-Indigenous 13 16 19 7 5 34 5 48 21 4426
2019 Indigenous 13 11 28 5 7 32 4 38 19 79
2019 Non-Indigenous 12 17 21 6 4 33 6 48 18 3749
2018 Indigenous 16 16 22 8 11 24 3 43 26 81
2018 Non-Indigenous 11 18 24 5 5 33 5 46 16 3483
2017 Indigenous 14 20 16 7 2 35 6 57 16 95
2017 Non-Indigenous 11 16 20 4 4 37 8 49 15 4193
2014 Indigenous 6 21 21 6 5 34 7 47 17 90
2014 Non-Indigenous 11 16 21 4 3 39 7 49 13 3959

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 27 21 3 8 10 2 64 13 94
2020 Non-Indigenous 23 31 19 9 5 13 1 62 15 4435
2019 Indigenous 18 26 23 5 5 22 1 58 13 79
2019 Non-Indigenous 24 31 19 6 4 15 1 65 12 3744
2018 Indigenous 15 31 24 6 11 11 1 53 20 81
2018 Non-Indigenous 20 31 23 6 4 15 1 60 13 3481
2017 Indigenous 18 41 15 7 4 11 3 69 13 95
2017 Non-Indigenous 20 31 19 5 4 19 3 65 11 4189
2014 Indigenous 14 23 24 8 0 26 3 54 11 90
2014 Non-Indigenous 19 29 20 4 3 23 2 63 10 3953
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 21 20 6 19 0 3 53 26 94
2020 Non-Indigenous 24 27 22 13 12 0 2 52 26 4437

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 21 25 12 7 0 0 56 19 94
2020 Non-Indigenous 28 30 21 12 8 0 1 58 20 4427
2019 Indigenous 15 21 20 14 27 0 2 37 42 78
2019 Non-Indigenous 22 26 24 13 15 0 1 48 28 3746
2018 Indigenous 18 15 25 16 26 0 0 34 41 80
2018 Non-Indigenous 19 24 24 15 17 0 1 43 32 3490
2017 Indigenous 17 13 18 15 34 0 2 31 50 95
2017 Non-Indigenous 17 23 21 15 21 0 2 41 38 4184

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 17 18 20 27 18 0 0 34 46 94
2020 Non-Indigenous 12 23 28 20 16 0 0 35 37 4429
2019 Indigenous 5 21 37 23 13 0 1 27 36 79
2019 Non-Indigenous 15 25 28 18 14 0 0 40 32 3746
2018 Indigenous 11 28 29 24 7 0 0 40 31 80
2018 Non-Indigenous 11 23 30 22 15 0 0 34 37 3482
2017 Indigenous 22 18 31 17 11 1 1 40 28 95
2017 Non-Indigenous 11 22 30 20 15 0 1 34 35 4188

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 28 23 21 14 0 0 42 35 93
2020 Non-Indigenous 17 27 25 18 12 0 1 44 31 4429
2019 Indigenous 8 30 35 18 8 0 1 39 26 77
2019 Non-Indigenous 18 29 26 16 10 0 1 47 27 3730
2018 Indigenous 11 34 25 22 8 0 0 45 30 80
2018 Non-Indigenous 13 25 29 20 12 0 1 39 32 3474
2017 Indigenous 22 22 27 20 5 1 3 46 26 95
2017 Non-Indigenous 13 26 27 19 12 0 1 41 32 4187

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 19 23 18 19 20 0 1 42 39 94
2020 Non-Indigenous 18 24 24 18 14 1 1 42 33 4417
2019 Indigenous 12 19 30 24 14 0 1 31 38 79
2019 Non-Indigenous 17 23 24 19 16 0 1 41 35 3728
2018 Indigenous 11 33 20 26 11 0 0 43 36 80
2018 Non-Indigenous 13 22 27 20 17 1 1 36 37 3477
2017 Indigenous 14 24 27 18 12 2 2 40 32 95
2017 Non-Indigenous 13 22 24 21 18 1 2 35 40 4184

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 20 18 13 11 0 2 58 24 94
2020 Non-Indigenous 28 27 20 13 10 0 2 56 24 4427
2019 Indigenous 31 24 26 12 6 0 1 56 17 79
2019 Non-Indigenous 31 28 18 11 8 0 3 61 20 3733
2018 Indigenous 29 37 15 14 4 0 1 67 18 78
2018 Non-Indigenous 28 26 21 13 9 0 3 56 22 3467
2017 Indigenous 34 28 16 6 6 1 9 69 13 94
2017 Non-Indigenous 27 26 20 12 9 1 5 57 22 4182

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 19 23 29 13 14 0 1 43 28 94
2020 Non-Indigenous 19 25 24 18 14 0 0 44 32 4430
2019 Indigenous 20 21 37 11 10 0 1 41 21 79
2019 Non-Indigenous 23 28 22 14 12 0 1 52 26 3743
2018 Indigenous 19 27 26 17 11 1 0 46 28 80
2018 Non-Indigenous 20 25 25 15 13 0 1 46 29 3486
2017 Indigenous 24 31 26 8 8 0 3 56 17 94
2017 Non-Indigenous 19 27 25 16 11 0 1 47 28 4185

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 17 14 13 13 0 11 54 29 94
2020 Non-Indigenous 25 22 18 13 11 0 11 53 27 4426

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 28 21 11 7 0 3 60 18 93
2020 Non-Indigenous 25 36 22 11 4 1 1 62 15 4418
2019 Indigenous 16 43 24 12 4 0 0 59 17 79
2019 Non-Indigenous 24 35 23 11 5 0 1 60 17 3728
2018 Indigenous 21 34 23 12 7 1 2 57 19 80
2018 Non-Indigenous 19 35 26 12 6 0 1 55 19 3480
2017 Indigenous 22 29 25 14 6 1 3 54 21 93
2017 Non-Indigenous 22 32 24 13 7 1 1 55 20 4182

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 38 20 10 7 0 0 63 18 94
2020 Non-Indigenous 21 34 25 13 6 0 1 56 19 4419
2019 Indigenous 12 41 27 11 6 1 1 54 18 78
2019 Non-Indigenous 21 33 26 12 7 0 1 54 20 3727
2018 Indigenous 21 22 36 12 6 0 2 45 19 79
2018 Non-Indigenous 16 33 27 16 7 1 1 50 23 3478
2017 Indigenous 19 36 22 14 4 1 4 59 19 94
2017 Non-Indigenous 17 32 27 15 8 1 1 50 23 4182

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 33 25 7 7 0 0 60 14 94
2020 Non-Indigenous 26 33 22 12 6 0 1 59 18 4416
2019 Indigenous 20 33 22 14 8 0 3 56 22 78
2019 Non-Indigenous 23 31 24 13 8 0 1 55 21 3727
2018 Indigenous 17 29 27 23 4 0 0 47 26 80
2018 Non-Indigenous 19 33 25 14 7 0 1 53 22 3476
2017 Indigenous 23 33 12 23 5 1 3 58 29 94
2017 Non-Indigenous 21 32 24 14 7 0 1 54 22 4180

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 29 16 12 8 0 0 64 20 93
2020 Non-Indigenous 37 28 17 9 7 0 1 66 17 4417
2019 Indigenous 31 31 13 11 13 0 0 62 25 78
2019 Non-Indigenous 35 28 18 11 8 1 1 64 19 3720

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 29 20 16 6 0 0 59 22 94
2020 Non-Indigenous 22 30 26 15 7 0 1 53 21 4414

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 36 18 11 12 0 0 59 24 94
2020 Non-Indigenous 22 28 26 15 8 0 1 51 23 4412
2019 Indigenous 23 24 23 19 10 0 0 47 30 79
2019 Non-Indigenous 27 30 23 12 7 1 1 58 19 3720
2018 Indigenous 20 32 27 10 11 0 0 52 21 80
2018 Non-Indigenous 21 29 26 14 8 1 1 51 22 3465
2017 Indigenous 31 27 20 8 6 1 6 62 16 94
2017 Non-Indigenous 23 30 24 14 7 0 2 54 21 4169

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 26 15 2 6 0 3 76 8 94
2020 Non-Indigenous 38 30 19 7 3 0 1 70 11 4405
2019 Indigenous 29 37 16 7 9 0 2 68 15 79
2019 Non-Indigenous 45 25 15 8 5 0 1 71 13 3719
2018 Indigenous 42 31 14 7 6 0 2 74 12 80
2018 Non-Indigenous 44 27 16 7 5 0 2 72 12 3461
2017 Indigenous 60 23 10 3 2 0 2 84 5 95
2017 Non-Indigenous 48 25 15 7 4 0 2 75 11 4186

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 34 26 5 6 0 0 62 11 93
2020 Non-Indigenous 24 34 24 12 6 0 0 58 17 4403

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 65 19 6 3 2 0 4 88 6 93
2020 Non-Indigenous 62 18 8 3 1 1 7 87 5 4403
2019 Indigenous 61 12 10 4 6 1 6 78 10 79
2019 Non-Indigenous 68 12 5 3 2 1 9 89 5 3722
2018 Indigenous 57 20 13 2 1 1 4 82 4 80
2018 Non-Indigenous 64 17 7 3 2 1 6 87 5 3467

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 72 15 2 1 7 1 2 89 9 93
2020 Non-Indigenous 71 12 6 3 3 1 4 88 6 4410
2019 Indigenous 64 17 7 5 6 0 1 82 11 79
2019 Non-Indigenous 68 12 7 4 5 1 3 84 9 3733
2018 Indigenous 52 23 14 3 6 0 3 77 9 80
2018 Non-Indigenous 65 15 7 4 4 1 4 84 9 3467
2017 Indigenous 69 13 5 3 4 0 5 87 8 95
2017 Non-Indigenous 70 12 6 4 3 1 4 86 8 4186

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 71 22 5 0 1 0 1 94 1 94
2020 Non-Indigenous 64 22 7 3 2 0 2 88 5 4406
2019 Indigenous 50 28 14 3 4 0 1 79 6 79
2019 Non-Indigenous 55 26 11 4 2 0 1 83 6 3720
2018 Indigenous 55 27 11 4 0 0 3 84 4 78
2018 Non-Indigenous 52 28 11 4 2 0 1 81 7 3476
2017 Indigenous 62 22 5 6 2 0 2 86 8 95
2017 Non-Indigenous 56 26 9 4 2 0 2 84 7 4186

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 65 14 10 4 6 0 1 80 10 94
2020 Non-Indigenous 62 17 9 5 4 0 2 81 10 4419
2019 Indigenous 51 17 15 5 11 0 0 68 17 77
2019 Non-Indigenous 55 20 10 7 6 0 1 76 14 3699
2018 Indigenous 55 25 9 4 5 0 1 82 9 78
2018 Non-Indigenous 49 22 13 8 6 0 2 73 14 3464
2017 Indigenous 65 11 6 12 2 1 2 79 15 95
2017 Non-Indigenous 56 20 10 6 5 0 2 78 11 4180

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 65 9 5 1 0 0 20 93 1 94
2020 Non-Indigenous 56 15 6 2 1 0 19 88 4 4418
2019 Indigenous 56 15 6 3 2 0 19 87 6 79
2019 Non-Indigenous 51 16 8 3 2 0 20 85 6 3705
2018 Indigenous 55 13 7 4 3 0 19 84 8 79
2018 Non-Indigenous 48 16 8 3 1 0 23 84 6 3453
2017 Indigenous 61 7 5 4 1 0 22 87 6 94
2017 Non-Indigenous 52 16 6 3 1 0 22 87 5 4178

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 19 9 1 1 0 2 88 2 94
2020 Non-Indigenous 70 17 6 2 1 0 4 91 3 4430
2019 Indigenous 69 24 5 0 0 0 3 95 0 79
2019 Non-Indigenous 68 18 6 2 1 0 5 91 3 3718
2018 Indigenous 67 21 8 0 0 0 4 92 0 79
2018 Non-Indigenous 64 20 8 2 1 0 6 89 3 3456
2017 Indigenous 77 12 3 1 1 0 5 94 2 94
2017 Non-Indigenous 66 19 6 2 1 1 6 91 2 4167

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 66 18 9 1 5 0 2 85 6 94
2020 Non-Indigenous 70 12 5 4 6 0 3 85 10 4431
2019 Indigenous 73 14 4 0 5 0 4 91 5 78
2019 Non-Indigenous 73 9 4 4 6 0 4 86 10 3723
2018 Indigenous 64 17 12 2 4 0 1 82 6 79
2018 Non-Indigenous 69 12 5 4 6 0 4 84 10 3472
2017 Indigenous 71 9 5 3 4 1 6 87 8 95
2017 Non-Indigenous 68 12 5 4 5 1 5 85 10 4190

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 26 20 2 3 0 2 75 5 93
2020 Non-Indigenous 44 29 16 6 3 0 2 75 9 4435
2019 Indigenous 55 26 11 1 2 0 4 85 4 78
2019 Non-Indigenous 55 26 11 3 2 0 2 83 5 3725
2018 Indigenous 57 23 13 2 2 0 3 82 4 79
2018 Non-Indigenous 51 27 12 4 2 0 3 81 7 3473
2017 Indigenous 64 21 6 2 2 0 4 89 4 95
2017 Non-Indigenous 54 25 12 4 2 0 3 82 5 4177

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 34 27 4 3 0 2 65 7 93
2020 Non-Indigenous 21 41 26 8 3 0 0 62 11 4434

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 6 36 35 18 5 0 0 42 23 93
2020 Non-Indigenous 9 27 40 18 6 0 0 36 24 4432
2019 Indigenous 12 32 38 14 5 0 0 44 18 79
2019 Non-Indigenous 11 30 37 16 5 0 0 41 21 3756
2018 Indigenous 9 28 46 9 8 0 0 36 18 81
2018 Non-Indigenous 9 28 39 18 6 0 0 37 24 3501
2017 Indigenous 11 26 41 10 8 2 1 39 19 95
2017 Non-Indigenous 8 24 42 18 7 0 0 32 25 4196

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 22 40 20 5 0 0 25 35 94
2020 Non-Indigenous 13 24 38 19 6 0 0 25 37 4415
2019 Indigenous 11 24 39 17 8 0 0 25 35 79
2019 Non-Indigenous 10 20 40 22 7 0 0 29 31 3733
2018 Indigenous 11 16 49 17 6 0 1 23 27 80
2018 Non-Indigenous 10 23 39 20 7 0 0 27 33 3458
2017 Indigenous 4 19 38 25 13 0 1 38 24 95
2017 Non-Indigenous 9 21 41 20 8 0 0 29 30 4184

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 32 13 13 4 3 0 69 18 94
2020 Non-Indigenous 30 45 13 8 3 1 0 76 11 4432
2019 Indigenous 18 42 20 14 4 3 0 62 18 79
2019 Non-Indigenous 19 42 18 12 5 3 0 63 18 3743
2018 Indigenous 17 33 24 14 9 2 0 51 24 81
2018 Non-Indigenous 18 41 21 11 5 3 0 61 17 3480
2017 Indigenous 15 29 26 13 7 7 3 48 22 95
2017 Non-Indigenous 14 37 19 13 9 7 0 56 23 4189

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 26 13 24 8 4 0 52 34 93
2020 Non-Indigenous 24 32 15 16 10 2 0 58 26 4418

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 19 9 10 14 2 0 66 25 94
2020 Non-Indigenous 32 30 13 15 9 1 1 63 24 4424

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 27 9 8 6 2 1 76 15 93
2020 Non-Indigenous 42 32 14 5 4 3 1 76 9 4412

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 36 10 19 9 1 0 62 28 94
2020 Non-Indigenous 25 34 18 13 8 1 0 60 22 4435
2019 Indigenous 14 29 17 20 12 8 0 47 35 78
2019 Non-Indigenous 17 32 21 18 11 2 0 50 29 3751
2018 Indigenous 16 31 24 16 12 0 0 47 28 80
2018 Non-Indigenous 15 33 21 18 11 2 0 49 29 3493
2017 Indigenous 11 40 13 22 11 3 1 53 34 94
2017 Non-Indigenous 11 35 21 19 11 3 0 47 31 4192

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 43 10 9 2 1 0 78 11 94
2020 Non-Indigenous 31 45 12 9 2 0 0 76 11 4431

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 41 10 13 3 1 0 75 16 91
2020 Non-Indigenous 31 42 13 9 3 1 0 74 13 4411

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 31 17 11 6 0 3 66 17 91
2020 Non-Indigenous 27 40 20 9 3 1 1 67 12 4382

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 33 14 4 3 3 3 77 8 93
2020 Non-Indigenous 37 40 13 4 2 2 2 80 6 4419

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 70 21 2 1 0 5 1 97 1 94
2020 Non-Indigenous 66 24 5 1 1 3 1 93 2 4419

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 38 8 7 1 6 0 82 9 94
2020 Non-Indigenous 41 40 10 6 2 2 0 83 7 4420

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 22 5 8 12 1 0 75 19 94
2020 Non-Indigenous 44 33 9 8 4 1 1 78 13 4415

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 28 13 10 5 1 0 72 15 94
2020 Non-Indigenous 40 35 12 7 4 1 1 77 11 4432

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 49 9 12 0 0 0 79 12 34
2020 Non-Indigenous 13 47 14 19 4 1 1 62 24 1687
2019 Indigenous 20 51 19 0 0 7 4 78 0 26
2019 Non-Indigenous 13 44 16 16 6 3 2 60 24 1449

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 97 3 34
2020 Non-Indigenous 97 3 1687

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 22 15 37 3 0 0 45 40 33
2020 Non-Indigenous 10 29 21 26 13 1 0 40 39 1643
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 5 95 92
2020 Non-Indigenous 9 91 4401

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 19 81 93
2020 Non-Indigenous 12 88 4415
2019 Indigenous 23 77 79
2019 Non-Indigenous 15 85 3755
2017 Indigenous 11 89 93
2017 Non-Indigenous 15 85 4183
2014 Indigenous 16 84 89
2014 Non-Indigenous 12 88 3950

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 29 71 17
2020 Non-Indigenous 39 61 541

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 77 23 17
2020 Non-Indigenous 79 21 541
2019 Indigenous 63 37 18
2019 Non-Indigenous 75 25 564
2017 Indigenous 72 28 10
2017 Non-Indigenous 72 28 613
2014 Indigenous 71 29 14
2014 Non-Indigenous 71 29 455

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 71 14 7 7 0 0 0 86 7 13
2020 Non-Indigenous 43 38 9 5 4 1 1 82 9 425
2019 Indigenous 38 33 8 21 0 0 0 71 21 10
2019 Non-Indigenous 47 32 6 12 3 0 1 80 15 421
2017 Non-Indigenous 42 39 6 7 5 1 0 82 12 444
2014 Indigenous 20 20 20 30 10 0 0 40 39 10
2014 Non-Indigenous 48 35 6 7 2 1 1 85 9 324

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 26 4 7 5 4 1 83 13 94
2020 Non-Indigenous 41 35 9 5 2 3 5 83 8 4429
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 41 21 2 54 46 94
2020 Non-Indigenous 33 43 23 1 56 44 4438

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 35 65 34
2020 Non-Indigenous 36 64 1486

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 13 17 20 30 0 6 29 53 34
2020 Non-Indigenous 8 19 16 22 30 1 4 28 55 1486

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 9 7 18 23 43 0 0 16 67 33
2020 Non-Indigenous 6 15 14 24 38 1 3 22 64 1486

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 14 14 6 8 1 11 68 16 94
2020 Non-Indigenous 44 17 13 7 6 2 12 71 14 4431
2019 Indigenous 34 15 23 11 11 1 4 52 23 75
2019 Non-Indigenous 43 16 14 8 9 1 10 66 19 3711
2018 Indigenous 36 12 13 8 18 3 10 56 30 79
2018 Non-Indigenous 42 15 14 8 9 2 9 65 19 3468
Date modified: