2020 Public Service Employee Survey Results for Global Affairs Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 50 5 15 3 0 0 77 18 2639
2020 First official language - French 35 45 6 12 2 0 0 80 15 1903

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 12 2 1 1 0 0 96 2 2626
2020 First official language - French 53 31 6 6 2 1 0 86 8 1897
2017 First official language - English 78 17 3 1 1 0 0 95 2 2478
2017 First official language - French 42 42 6 7 2 0 0 85 9 1801
2014 First official language - English 78 17 3 1 0 0 0 96 1 2347
2014 First official language - French 43 41 6 7 2 0 0 85 9 1702

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 40 10 17 4 0 0 69 21 2631
2020 First official language - French 32 37 11 15 4 0 0 70 19 1900
2019 First official language - English 36 34 6 14 9 0 0 71 23 2262
2019 First official language - French 38 36 9 10 7 0 0 74 17 1585
2017 First official language - English 38 36 6 13 7 0 0 74 20 2480
2017 First official language - French 32 41 10 12 5 0 0 73 17 1806
2014 First official language - English 41 34 6 12 6 0 0 75 19 2341
2014 First official language - French 33 41 11 10 6 0 0 74 15 1701

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 40 13 15 5 0 1 67 20 2625
2020 First official language - French 30 39 14 11 4 0 1 70 16 1900
2019 First official language - English 25 41 13 15 6 0 0 66 21 2258
2019 First official language - French 28 41 15 12 4 0 1 69 17 1585
2018 First official language - English 21 45 11 16 6 0 0 67 22 2113
2018 First official language - French 23 45 14 13 4 0 0 69 17 1482
2017 First official language - English 22 39 13 17 9 0 0 61 26 2481
2017 First official language - French 24 42 14 14 5 0 1 66 19 1802
2014 First official language - English 22 38 13 18 8 0 1 60 27 2347
2014 First official language - French 22 41 17 13 6 0 1 64 19 1702

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 39 10 11 3 0 0 76 14 2614
2020 First official language - French 36 39 12 10 2 0 0 76 12 1893
2019 First official language - English 40 37 10 9 4 0 0 77 13 2252
2019 First official language - French 38 39 13 8 3 0 0 77 11 1581
2017 First official language - English 40 38 9 10 3 0 0 78 13 2471
2017 First official language - French 35 44 9 8 3 0 0 80 11 1806
2014 First official language - English 41 37 10 8 3 1 0 79 11 2344
2014 First official language - French 33 46 12 8 2 0 0 79 10 1702

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 34 11 14 8 0 0 67 22 2638
2020 First official language - French 37 33 13 10 5 0 1 71 16 1897
2019 First official language - English 35 34 11 13 7 0 0 69 20 2265
2019 First official language - French 38 33 13 10 5 0 1 72 16 1587
2018 First official language - English 34 35 12 13 6 0 0 69 19 2109
2018 First official language - French 36 34 12 9 6 0 2 72 16 1477
2017 First official language - English 34 33 10 15 8 0 0 67 24 2480
2017 First official language - French 30 36 16 10 6 1 1 67 17 1805
2014 First official language - English 31 34 12 14 8 1 0 66 22 2344
2014 First official language - French 27 38 18 11 5 0 1 65 17 1704

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 41 10 8 3 0 0 79 11 2638
2020 First official language - French 36 40 12 8 3 0 0 76 11 1905
2019 First official language - English 41 38 9 8 3 0 0 79 11 2261
2019 First official language - French 38 42 11 6 4 0 0 80 10 1590
2018 First official language - English 39 42 9 7 4 0 0 81 10 2097
2018 First official language - French 34 46 11 6 4 0 0 80 10 1470
2017 First official language - English 41 42 7 6 4 0 0 84 10 2481
2017 First official language - French 34 44 13 6 4 0 0 78 9 1805
2014 First official language - English 34 43 9 9 4 0 0 78 13 2348
2014 First official language - French 28 45 15 8 4 0 0 73 12 1704

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 38 11 12 8 0 0 69 20 2635
2020 First official language - French 31 39 15 10 4 0 0 71 14 1900
2019 First official language - English 28 39 12 13 7 0 0 68 20 2259
2019 First official language - French 28 38 15 11 7 0 0 66 18 1587
2018 First official language - English 25 38 15 13 9 0 0 63 22 2112
2018 First official language - French 25 37 17 11 9 0 1 63 20 1475
2017 First official language - English 27 38 13 14 8 0 0 65 22 2481
2017 First official language - French 23 38 20 13 6 0 0 62 18 1804
2014 First official language - English 22 39 13 16 10 0 0 61 26 2346
2014 First official language - French 19 38 22 14 7 0 0 57 21 1704

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 43 11 12 4 0 0 74 16 2621
2020 First official language - French 29 44 14 10 3 0 0 73 13 1888
2019 First official language - English 28 44 11 12 5 0 0 72 17 2249
2019 First official language - French 27 43 14 10 5 0 0 70 16 1576
2018 First official language - English 29 43 13 10 6 0 0 71 16 2110
2018 First official language - French 24 43 17 10 5 0 0 67 16 1477
2017 First official language - English 29 42 10 13 5 0 0 71 18 2481
2017 First official language - French 23 45 18 10 4 0 0 68 13 1805

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 38 7 4 2 0 0 86 7 2627
2020 First official language - French 43 41 10 4 2 0 0 84 6 1893
2019 First official language - English 45 41 7 5 2 0 0 86 7 2251
2019 First official language - French 41 42 10 4 2 0 0 84 6 1581
2018 First official language - English 49 38 6 4 2 0 0 88 6 2110
2018 First official language - French 41 44 9 4 2 0 0 85 6 1473
2017 First official language - English 45 38 8 6 3 0 0 84 9 2481
2017 First official language - French 35 46 12 4 2 0 0 82 6 1806
2014 First official language - English 41 39 9 7 3 0 0 81 10 2346
2014 First official language - French 32 47 13 6 3 0 0 79 9 1703

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 11 11 6 0 0 71 18 2635
2020 First official language - French 32 39 16 8 5 0 0 71 13 1895
2019 First official language - English 32 38 12 11 7 0 0 70 18 2257
2019 First official language - French 29 41 15 10 6 0 0 70 15 1578
2018 First official language - English 31 39 12 11 7 0 0 70 18 2106
2018 First official language - French 26 42 15 11 6 0 0 68 17 1471
2017 First official language - English 32 38 10 12 8 0 0 70 20 2479
2017 First official language - French 25 42 18 10 5 0 0 66 15 1804

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 34 9 4 1 0 0 86 5 2621
2020 First official language - French 47 37 11 3 2 0 0 84 5 1884
2019 First official language - English 55 32 8 3 2 0 0 87 5 2242
2019 First official language - French 49 37 9 2 2 0 0 87 4 1580
2018 First official language - English 54 33 7 4 1 0 0 88 5 2082
2018 First official language - French 45 41 10 2 2 0 0 87 4 1460
2017 First official language - English 58 31 7 3 1 0 0 89 4 2475
2017 First official language - French 46 40 9 3 1 0 0 87 4 1797
2014 First official language - English 61 28 7 2 1 0 0 89 3 2343
2014 First official language - French 52 34 10 2 1 0 0 86 4 1702

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 42 10 8 4 0 0 77 12 2620
2020 First official language - French 33 40 13 9 4 0 0 74 13 1895
2019 First official language - English 32 39 12 11 5 0 0 72 16 2253
2019 First official language - French 30 40 15 10 5 0 1 70 15 1576
2018 First official language - English 32 41 10 12 5 0 0 73 16 2090
2018 First official language - French 27 42 15 10 5 0 0 69 15 1466
2017 First official language - English 34 42 9 9 5 0 0 76 14 2474
2017 First official language - French 27 43 16 11 4 0 1 70 14 1797
2014 First official language - English 25 43 10 14 7 0 0 68 22 2348
2014 First official language - French 20 44 18 12 6 0 0 64 18 1703

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 36 12 9 5 0 0 73 14 2627
2020 First official language - French 36 38 15 7 4 0 0 74 11 1899
2019 First official language - English 34 36 14 10 5 0 0 70 15 2258
2019 First official language - French 34 37 16 9 4 0 0 71 13 1585
2018 First official language - English 36 35 14 9 6 0 0 71 15 2099
2018 First official language - French 30 39 16 10 5 0 0 69 15 1464
2017 First official language - English 36 36 11 11 6 0 0 72 17 2476
2017 First official language - French 29 39 18 10 4 0 0 68 14 1797
2014 First official language - English 29 37 13 13 7 0 0 67 20 2347
2014 First official language - French 25 40 18 12 5 0 0 65 17 1702

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 42 12 10 4 0 0 74 14 2616
2020 First official language - French 31 43 13 8 4 0 0 75 12 1886
2019 First official language - English 30 41 13 11 4 1 1 72 15 2238
2019 First official language - French 29 42 15 9 4 0 0 72 13 1564
2018 First official language - English 32 37 13 12 5 0 0 69 17 2099
2018 First official language - French 25 43 15 11 5 0 0 69 16 1468
2017 First official language - English 33 38 12 11 5 0 1 71 16 2476
2017 First official language - French 27 40 19 10 3 0 0 68 13 1799
2014 First official language - English 31 38 14 11 5 0 1 70 16 2345
2014 First official language - French 24 40 20 11 4 0 0 65 15 1702

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 39 10 6 2 0 0 82 8 2639
2020 First official language - French 43 39 12 5 2 0 0 81 7 1900
2019 First official language - English 45 37 10 6 2 0 0 82 8 2263
2019 First official language - French 42 42 10 4 2 0 0 84 6 1586
2018 First official language - English 44 39 9 6 2 0 0 84 8 2102
2018 First official language - French 39 42 11 4 3 0 0 81 7 1474
2017 First official language - English 46 38 8 5 3 0 0 84 8 2473
2017 First official language - French 38 43 11 5 3 0 0 81 8 1798
2014 First official language - English 40 40 11 6 3 0 0 81 9 2347
2014 First official language - French 34 43 13 6 3 0 0 78 9 1700

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 29 20 16 13 0 0 50 29 2616
2020 First official language - French 30 31 19 11 8 0 0 61 20 1880
2019 First official language - English 25 31 20 14 11 0 0 56 25 2254
2019 First official language - French 30 32 19 10 8 0 0 62 18 1579
2018 First official language - English 24 28 20 15 12 0 0 52 27 2115
2018 First official language - French 29 32 18 12 8 0 0 61 20 1473
2017 First official language - English 23 32 20 14 10 0 1 56 24 2484
2017 First official language - French 26 39 18 11 5 0 1 65 16 1805
2014 First official language - English 20 32 22 13 12 0 1 53 25 2347
2014 First official language - French 27 37 19 11 6 0 0 64 17 1704

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 22 41 22 6 0 1 29 30 2637
2020 First official language - French 8 26 37 20 8 1 1 28 34 1904
2019 First official language - English 8 23 41 21 7 1 1 28 31 2258
2019 First official language - French 9 29 36 18 7 1 1 25 38 1586
2018 First official language - English 11 24 39 20 6 0 1 25 36 2106
2018 First official language - French 10 30 36 17 5 1 1 22 42 1468
2017 First official language - English 10 23 38 18 6 1 2 25 35 2469
2017 First official language - French 10 30 37 14 6 1 3 21 41 1795
2014 First official language - English 14 27 37 15 5 0 1 21 42 2341
2014 First official language - French 14 37 32 12 4 0 2 16 52 1700

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 16 30 32 14 2 1 46 23 2623
2020 First official language - French 7 18 29 27 14 2 2 44 26 1896
2019 First official language - English 10 19 31 26 12 2 1 39 29 2253
2019 First official language - French 11 22 32 21 10 3 2 33 34 1584
2018 First official language - English 10 21 32 25 9 1 2 35 32 2100
2018 First official language - French 11 24 34 19 7 2 2 28 37 1463
2017 First official language - English 11 20 32 22 10 2 3 34 33 2469
2017 First official language - French 11 23 32 19 9 3 3 30 36 1790
2014 First official language - English 19 27 29 17 7 1 2 24 46 2346
2014 First official language - French 19 33 26 13 4 2 2 18 54 1700

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 25 34 18 7 1 1 25 41 2629
2020 First official language - French 17 25 30 18 7 1 2 26 43 1903
2019 First official language - English 18 26 31 16 7 1 2 23 45 2249
2019 First official language - French 19 29 29 14 5 2 2 20 50 1584
2018 First official language - English 22 27 29 14 6 1 2 20 50 2096
2018 First official language - French 22 30 28 12 5 1 2 17 53 1465
2017 First official language - English 22 26 29 14 5 1 2 20 50 2474
2017 First official language - French 24 30 27 10 5 2 3 15 56 1798
2014 First official language - English 27 29 27 12 4 0 1 17 57 2340
2014 First official language - French 32 32 21 10 2 1 2 12 66 1702

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 25 33 19 8 0 1 27 39 2623
2020 First official language - French 12 23 33 21 10 1 1 31 36 1897
2019 First official language - English 12 24 35 19 8 1 1 28 37 2246
2019 First official language - French 12 25 34 19 7 1 2 26 38 1585
2018 First official language - English 15 25 35 16 7 1 1 24 41 2099
2018 First official language - French 14 28 35 15 6 1 1 21 43 1467
2017 First official language - English 14 25 34 18 6 1 2 25 40 2467
2017 First official language - French 12 28 35 15 7 1 2 23 41 1796
2014 First official language - English 14 28 34 17 6 1 1 23 43 2336
2014 First official language - French 15 28 36 15 3 1 2 19 44 1698

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 24 30 18 8 1 1 27 43 2635
2020 First official language - French 14 23 28 20 12 1 3 32 38 1897
2019 First official language - English 18 25 29 17 9 1 1 27 44 2256
2019 First official language - French 17 24 28 17 10 2 3 28 42 1588
2018 First official language - English 22 27 28 13 7 1 2 20 51 2100
2018 First official language - French 19 30 28 13 7 2 2 20 51 1467
2017 First official language - English 25 27 26 11 6 2 3 18 55 2475
2017 First official language - French 22 28 25 12 7 2 3 20 53 1800
2014 First official language - English 28 29 25 11 5 1 2 16 59 2347
2014 First official language - French 27 32 24 10 4 1 3 14 61 1700

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 18 29 26 13 2 2 41 29 2624
2020 First official language - French 11 18 28 23 14 3 3 39 31 1896
2019 First official language - English 15 21 29 21 9 2 2 32 38 2255
2019 First official language - French 17 26 28 17 7 3 3 25 45 1583
2018 First official language - English 14 25 30 19 8 2 2 28 41 2091
2018 First official language - French 17 27 28 15 7 2 3 23 47 1462
2017 First official language - English 14 22 31 18 8 2 4 28 39 2469
2017 First official language - French 16 28 28 15 8 2 3 24 47 1796
2014 First official language - English 14 21 33 19 8 1 3 28 37 2340
2014 First official language - French 18 27 29 15 6 1 4 23 47 1702

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 24 33 15 6 1 1 22 45 2632
2020 First official language - French 14 23 32 19 8 2 1 28 39 1899
2019 First official language - English 21 29 30 13 5 1 1 19 51 2252
2019 First official language - French 18 27 30 16 6 2 2 23 46 1583
2018 First official language - English 25 28 28 11 5 1 2 16 54 2103
2018 First official language - French 19 28 32 13 5 2 2 19 48 1469
2017 First official language - English 24 27 30 12 5 1 2 17 52 2475
2017 First official language - French 17 29 31 12 6 2 2 19 48 1802
2014 First official language - English 28 29 27 10 4 1 1 14 58 2342
2014 First official language - French 20 29 32 10 4 2 3 15 51 1700

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 22 41 21 7 0 1 29 30 2639
2020 First official language - French 6 18 37 27 11 0 1 38 24 1904
2019 First official language - English 12 23 35 21 8 1 1 29 35 2257
2019 First official language - French 10 20 34 23 10 1 1 34 31 1586
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 31 15 9 6 6 5 66 17 2633
2020 First official language - French 26 32 16 8 5 7 6 67 15 1900
2019 First official language - English 29 30 15 10 7 5 4 65 19 2257
2019 First official language - French 23 32 17 11 7 6 4 61 20 1585
2018 First official language - English 24 33 17 10 7 6 3 63 18 2108
2018 First official language - French 20 35 20 9 7 5 4 61 17 1470
2017 First official language - English 29 32 12 9 8 5 5 67 19 2483
2017 First official language - French 19 35 17 11 6 6 6 61 19 1805
2014 First official language - English 36 29 12 9 7 4 4 71 17 2347
2014 First official language - French 24 34 18 9 5 5 5 65 16 1704

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 8 9 5 1 0 79 14 2626
2020 First official language - French 52 30 8 6 3 1 0 83 9 1902
2019 First official language - English 45 30 8 10 6 1 0 76 16 2256
2019 First official language - French 44 33 9 8 5 1 0 78 13 1582
2018 First official language - English 42 30 9 11 7 1 0 73 18 2103
2018 First official language - French 40 36 10 8 4 1 0 77 13 1464
2017 First official language - English 45 29 8 10 7 1 0 75 17 2481
2017 First official language - French 40 39 10 6 4 1 0 80 10 1801
2014 First official language - English 46 28 8 10 6 1 0 75 17 2345
2014 First official language - French 42 36 10 8 4 1 0 79 11 1704

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 30 6 6 2 0 0 86 8 2617
2020 First official language - French 57 32 5 4 2 0 0 89 6 1890
2019 First official language - English 51 32 6 7 3 0 0 84 10 2247
2019 First official language - French 49 35 7 6 2 0 0 85 8 1583
2018 First official language - English 51 32 6 7 3 0 0 84 10 2105
2018 First official language - French 47 38 8 4 2 0 0 85 6 1469
2017 First official language - English 50 34 6 7 3 0 0 84 10 2473
2017 First official language - French 42 44 7 5 1 0 0 87 6 1804
2014 First official language - English 50 35 6 7 2 0 0 84 9 2344
2014 First official language - French 41 47 7 4 2 0 0 88 5 1704

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 33 9 5 2 1 0 84 7 2617
2020 First official language - French 46 37 9 5 2 1 0 84 6 1883
2019 First official language - English 48 36 8 5 2 1 0 85 7 2264
2019 First official language - French 41 40 11 5 2 1 0 82 7 1585
2018 First official language - English 45 38 9 5 2 1 0 83 7 2109
2018 First official language - French 36 45 12 4 3 1 0 81 7 1469

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 23 8 6 5 6 3 80 11 2637
2020 First official language - French 49 26 9 4 3 5 3 82 8 1901
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 27 9 4 2 1 2 85 6 2633
2020 First official language - French 51 30 10 3 2 1 3 84 5 1902
2019 First official language - English 53 26 11 4 2 1 2 82 7 2256
2019 First official language - French 48 30 12 4 2 1 3 81 6 1587

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 32 11 9 5 0 1 75 14 2630
2020 First official language - French 42 32 12 9 4 0 1 74 13 1902
2019 First official language - English 40 31 11 11 6 1 0 72 17 2267
2019 First official language - French 38 32 13 9 6 0 1 71 16 1589
2018 First official language - English 34 36 11 12 6 1 1 71 18 2093
2018 First official language - French 33 37 13 10 5 1 0 71 16 1467
2017 First official language - English 35 36 10 10 7 1 0 73 17 2485
2017 First official language - French 30 41 14 10 4 1 1 72 15 1805
2014 First official language - English 33 37 11 10 7 1 1 72 17 2347
2014 First official language - French 27 41 16 11 4 1 1 69 16 1702

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 24 12 7 5 2 1 75 12 2626
2020 First official language - French 47 26 12 6 5 2 1 76 11 1896

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 30 10 8 4 1 0 78 12 2637
2020 First official language - French 47 33 10 6 4 0 0 80 10 1904
2019 First official language - English 42 32 10 10 5 1 0 75 15 2254
2019 First official language - French 42 33 11 8 5 0 1 76 13 1584
2018 First official language - English 41 32 11 9 5 1 0 74 15 2084
2018 First official language - French 39 35 11 8 6 1 0 75 14 1460
2017 First official language - English 42 33 9 9 6 1 0 76 15 2483
2017 First official language - French 35 40 12 7 4 0 1 76 11 1806
2014 First official language - English 40 33 10 10 5 1 1 74 16 2347
2014 First official language - French 32 41 12 9 4 1 0 74 13 1703

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 2640
2020 First official language - French 43 57 1902

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 20 7 3 2 3 11 86 5 2640
2020 First official language - French 51 24 7 3 2 5 9 87 5 1903

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 27 8 7 4 0 0 80 11 2639
2020 First official language - French 50 29 10 6 4 0 0 80 10 1903
2019 First official language - English 48 28 10 8 6 0 0 76 14 2267
2019 First official language - French 44 31 11 8 5 0 0 76 13 1586
2018 First official language - English 44 28 12 9 6 1 0 73 16 2095
2018 First official language - French 42 32 11 8 6 1 0 75 14 1467
2017 First official language - English 47 27 9 8 6 1 0 76 15 2478
2017 First official language - French 42 32 14 7 5 0 0 75 12 1801
2014 First official language - English 43 30 12 9 5 1 1 74 14 2343
2014 First official language - French 37 37 14 8 4 1 1 75 12 1702
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 32 14 9 5 7 0 70 15 2638
2020 First official language - French 32 36 15 6 4 7 0 74 11 1906
2019 First official language - English 30 32 17 10 5 5 0 66 16 2264
2019 First official language - French 26 36 18 9 5 6 0 65 15 1582
2018 First official language - English 29 33 15 10 6 6 0 66 17 2120
2018 First official language - French 22 37 19 10 5 6 0 64 16 1473
2017 First official language - English 28 33 15 11 6 7 0 65 19 2476
2017 First official language - French 22 38 20 9 5 6 0 64 15 1806
2014 First official language - English 23 34 18 11 6 7 0 62 18 2348
2014 First official language - French 16 37 23 10 6 8 0 58 17 1700

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 34 15 13 7 2 0 64 21 2626
2020 First official language - French 29 36 18 10 5 2 0 66 16 1896
2019 First official language - English 26 33 17 14 7 1 0 61 22 2254
2019 First official language - French 24 35 20 12 7 3 0 60 19 1579
2018 First official language - English 25 33 17 14 9 2 0 59 23 2115
2018 First official language - French 21 34 22 14 7 2 0 56 21 1471
2017 First official language - English 23 35 17 14 9 2 0 60 23 2481
2017 First official language - French 18 35 26 12 7 3 0 54 19 1806
2014 First official language - English 18 33 18 18 11 2 0 53 29 2347
2014 First official language - French 12 31 29 16 9 3 0 44 26 1701

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 32 18 18 10 3 0 53 29 2632
2020 First official language - French 21 34 21 15 6 3 0 56 22 1890
2019 First official language - English 17 30 19 20 10 4 0 49 31 2259
2019 First official language - French 17 31 23 16 8 4 0 51 25 1578
2018 First official language - English 16 28 20 21 11 4 0 46 34 2114
2018 First official language - French 14 29 27 17 9 4 0 45 27 1465
2017 First official language - English 15 30 17 22 12 4 0 46 36 2478
2017 First official language - French 11 30 31 15 6 6 0 44 23 1802
2014 First official language - English 10 26 19 24 17 3 0 38 42 2345
2014 First official language - French 7 26 31 20 10 6 0 35 32 1702

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 34 16 20 9 2 0 54 29 2634
2020 First official language - French 22 36 20 14 6 2 0 59 20 1901
2019 First official language - English 14 32 18 21 13 2 0 47 35 2263
2019 First official language - French 15 32 24 17 10 2 0 48 28 1580
2018 First official language - English 13 29 17 24 14 2 0 43 39 2118
2018 First official language - French 12 32 25 18 10 2 0 45 29 1473
2017 First official language - English 14 31 16 22 14 3 0 46 37 2480
2017 First official language - French 12 35 25 17 9 3 0 48 27 1802
2014 First official language - English 9 29 16 27 17 2 0 39 44 2345
2014 First official language - French 7 28 25 24 14 2 0 36 39 1701

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 16 4 1 3 0 78 6 2636
2020 First official language - French 35 26 22 11 6 1 0 61 17 1903
2019 First official language - English 46 30 15 3 1 5 0 80 4 2268
2019 First official language - French 35 28 23 9 3 2 0 64 12 1589
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 45 16 12 3 1 0 68 16 2633
2020 First official language - French 22 48 17 9 3 1 0 71 12 1901
2019 First official language - English 20 46 15 14 3 1 0 67 17 2265
2019 First official language - French 19 47 20 10 3 1 0 67 13 1586
2018 First official language - English 19 45 18 13 5 0 0 64 18 2111
2018 First official language - French 16 49 21 9 4 1 0 65 13 1464
2017 First official language - English 20 44 16 13 5 1 0 65 19 2476
2017 First official language - French 17 48 20 9 4 1 0 66 13 1802
2014 First official language - English 15 39 18 17 9 1 0 55 26 2348
2014 First official language - French 12 38 25 16 7 1 0 51 24 1700

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 32 20 23 11 2 0 45 35 2621
2020 First official language - French 16 34 23 17 7 2 0 51 25 1894
2019 First official language - English 10 27 21 28 13 2 0 38 41 2256
2019 First official language - French 10 32 25 21 10 2 0 43 31 1578

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 38 11 10 5 3 1 74 15 2635
2020 First official language - French 29 41 14 9 4 2 1 72 13 1901
2019 First official language - English 32 37 13 10 4 2 1 72 15 2260
2019 First official language - French 30 42 13 7 5 3 1 75 12 1586
2018 First official language - English 35 37 11 9 5 2 1 74 15 2112
2018 First official language - French 27 42 14 10 4 2 1 71 15 1466
2017 First official language - English 37 35 9 9 6 3 1 76 15 2478
2017 First official language - French 28 42 13 10 4 3 1 72 14 1803
2014 First official language - English 42 33 9 8 4 3 1 78 12 2348
2014 First official language - French 29 41 13 10 3 3 1 73 14 1703

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 38 20 9 4 1 0 67 13 2634
2020 First official language - French 27 42 20 6 3 2 0 71 8 1887
2019 First official language - English 26 40 19 9 4 2 0 67 13 2249
2019 First official language - French 25 40 22 7 4 2 0 66 11 1580
2018 First official language - English 27 39 20 9 5 1 0 67 13 2099
2018 First official language - French 22 43 21 8 4 2 0 66 12 1467

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 21 17 17 15 11 3 43 37 2630
2020 First official language - French 15 22 22 15 11 12 3 44 30 1898
2019 First official language - English 14 22 18 17 17 9 3 41 38 2261
2019 First official language - French 13 22 21 14 14 12 4 41 33 1585
2018 First official language - English 15 20 19 17 17 10 2 39 39 2106
2018 First official language - French 11 22 21 18 16 10 2 38 38 1467
2017 First official language - English 14 18 15 16 20 13 4 39 43 2479
2017 First official language - French 10 22 20 16 15 11 6 39 37 1798
2014 First official language - English 13 21 17 19 18 10 3 38 42 2347
2014 First official language - French 9 20 21 19 15 12 3 34 41 1703

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 23 15 23 24 2 0 37 48 2636
2020 First official language - French 19 28 22 16 12 2 0 49 28 1894
2019 First official language - English 13 22 15 23 25 2 0 36 49 2260
2019 First official language - French 16 31 20 17 14 1 0 49 31 1582
2018 First official language - English 12 23 14 21 28 1 0 35 50 2110
2018 First official language - French 13 32 20 18 15 2 0 46 33 1467
2017 First official language - English 14 25 13 21 25 2 0 40 47 2481
2017 First official language - French 17 35 21 16 9 3 0 54 25 1802
2014 First official language - English 12 25 16 23 23 2 0 38 46 2348
2014 First official language - French 12 35 24 18 8 3 0 49 26 1704

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 22 13 21 28 2 1 36 51 2637
2020 First official language - French 17 24 17 18 20 2 2 44 39 1900
2019 First official language - English 12 23 13 21 28 2 1 37 50 2268
2019 First official language - French 17 26 16 17 21 2 2 44 39 1589
2018 First official language - English 11 19 13 20 34 1 2 31 55 2113
2018 First official language - French 13 25 16 18 24 1 2 39 44 1465
2017 First official language - English 11 21 10 18 36 1 2 33 57 2476
2017 First official language - French 13 24 17 19 23 2 3 39 44 1805
2014 First official language - English 11 19 13 23 31 1 1 31 56 2348
2014 First official language - French 10 27 17 21 21 2 2 39 44 1702

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 26 17 9 6 1 3 66 16 2637
2020 First official language - French 44 23 17 7 5 1 4 70 13 1902
2019 First official language - English 43 26 15 6 5 1 4 73 12 2267
2019 First official language - French 47 23 16 6 3 1 5 74 9 1583

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 29 18 8 4 1 2 69 12 2636
2020 First official language - French 43 27 18 6 3 1 3 72 9 1901
2019 First official language - English 41 25 17 8 4 1 3 70 12 2264
2019 First official language - French 44 25 16 7 4 1 3 72 11 1581

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 14 8 3 4 4 4 84 8 2634
2020 First official language - French 68 11 7 4 3 3 4 85 8 1895
2019 First official language - English 70 11 6 2 3 4 4 88 5 2260
2019 First official language - French 68 10 6 3 3 4 6 87 7 1571

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 11 5 2 1 2 10 91 4 2628
2020 First official language - French 67 13 6 2 1 2 9 89 4 1901
2019 First official language - English 77 5 4 1 1 2 10 93 3 2260
2019 First official language - French 73 6 3 1 1 2 12 93 3 1575

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 46 19 11 4 3 0 65 15 2631
2020 First official language - French 19 42 22 9 3 4 0 64 13 1898
2019 First official language - English 15 47 19 12 4 3 0 64 16 2261
2019 First official language - French 17 39 24 11 3 5 0 59 15 1585
2018 First official language - English 15 35 26 14 7 3 0 51 22 2111
2018 First official language - French 13 36 30 12 6 3 0 51 18 1469
2017 First official language - English 14 38 23 14 7 3 0 54 22 2475
2017 First official language - French 13 35 29 12 5 5 0 51 18 1804

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 40 15 14 5 1 0 66 20 2626
2020 First official language - French 31 41 15 9 3 1 0 73 12 1894
2019 First official language - English 26 41 15 12 4 1 0 68 17 2257
2019 First official language - French 31 41 16 7 3 2 0 73 10 1575
2018 First official language - English 30 39 16 10 4 2 0 70 14 2103
2018 First official language - French 34 43 14 5 3 1 0 78 8 1466
2017 First official language - English 31 42 12 10 4 1 0 74 14 2476
2017 First official language - French 29 46 14 6 2 2 0 77 8 1805
2014 First official language - English 34 38 14 9 3 2 0 74 12 2347
2014 First official language - French 31 46 14 5 2 2 0 79 7 1703

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 37 16 10 5 4 0 68 16 2630
2020 First official language - French 33 38 15 7 3 4 1 74 10 1898
2019 First official language - English 33 40 14 7 3 3 0 76 10 2260
2019 First official language - French 35 41 13 4 2 3 0 79 7 1580
2018 First official language - English 32 39 15 6 3 4 0 74 10 2109
2018 First official language - French 34 41 15 5 2 3 0 77 8 1470
2017 First official language - English 33 37 15 6 4 4 1 74 10 2478
2017 First official language - French 28 42 18 4 3 5 1 75 7 1805
2014 First official language - English 40 34 14 5 2 5 0 78 7 2346
2014 First official language - French 33 44 13 3 1 5 0 81 5 1701

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 38 16 8 4 5 1 70 13 2636
2020 First official language - French 32 38 17 4 3 6 1 75 7 1900

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 32 10 8 5 4 2 75 15 2623
2020 First official language - French 37 35 10 7 3 4 4 78 11 1891

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 35 12 10 4 0 0 74 15 2622
2020 First official language - French 42 39 9 6 3 0 0 81 9 1894
2019 First official language - English 37 37 13 9 4 0 0 74 13 2263
2019 First official language - French 39 40 11 6 3 0 0 79 9 1584
2018 First official language - English 35 37 15 8 4 0 0 73 12 2107
2018 First official language - French 37 42 12 6 3 0 0 79 9 1465
2017 First official language - English 36 39 11 9 5 0 0 75 14 2477
2017 First official language - French 33 46 13 5 2 0 0 80 7 1804
2014 First official language - English 35 37 14 9 4 0 0 72 14 2348
2014 First official language - French 30 47 13 6 4 0 0 77 9 1701

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 32 19 14 7 0 0 60 21 2620
2020 First official language - French 32 34 19 10 5 0 0 67 15 1891
2019 First official language - English 28 33 19 13 6 1 0 62 20 2261
2019 First official language - French 30 36 18 10 5 1 0 66 15 1584
2018 First official language - English 27 31 22 14 7 0 0 58 20 2107
2018 First official language - French 27 33 22 11 6 1 0 61 17 1464
2017 First official language - English 28 33 19 13 6 1 0 61 20 2476
2017 First official language - French 24 35 24 10 5 1 0 60 15 1800
2014 First official language - English 21 40 17 15 7 0 0 61 22 2345
2014 First official language - French 19 35 26 14 6 1 0 55 20 1702

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 35 16 14 7 0 0 62 22 2618
2020 First official language - French 32 37 18 9 4 0 0 69 13 1886
2019 First official language - English 26 36 18 14 6 0 0 62 20 2247
2019 First official language - French 29 37 19 9 5 0 0 67 14 1581
2018 First official language - English 26 33 20 14 7 0 0 59 21 2099
2018 First official language - French 27 37 20 11 5 0 0 64 16 1457
2017 First official language - English 27 36 16 14 7 0 0 64 21 2479
2017 First official language - French 24 41 21 9 4 0 0 65 13 1804
2014 First official language - English 21 38 17 17 7 0 0 59 24 2347
2014 First official language - French 18 38 24 13 6 0 0 56 20 1702

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 28 15 11 6 2 1 67 17 2630
2020 First official language - French 40 30 15 7 5 2 1 72 13 1897
2019 First official language - English 37 29 15 9 6 2 1 69 16 2269
2019 First official language - French 38 30 15 9 5 3 1 71 14 1589
2018 First official language - English 36 28 17 10 7 2 1 65 17 2111
2018 First official language - French 34 29 18 9 7 2 1 65 17 1468
2017 First official language - English 36 30 15 9 6 3 1 68 16 2475
2017 First official language - French 31 34 15 9 6 3 1 68 16 1802
2014 First official language - English 33 30 16 11 6 3 1 65 18 2346
2014 First official language - French 29 30 17 11 7 4 1 62 19 1700
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 38 30 32 2640
2020 First official language - French 36 36 27 1905
2019 First official language - English 43 29 28 2269
2019 First official language - French 39 35 25 1587
2018 First official language - English 40 32 29 2117
2018 First official language - French 35 36 29 1478
2017 First official language - English 38 33 28 2484
2017 First official language - French 34 38 28 1806
2014 First official language - English 40 30 30 2347
2014 First official language - French 35 36 29 1704

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 9 53 19 5 7 6 1017
2020 First official language - French 11 57 19 4 5 4 707
2019 First official language - English 8 54 16 5 12 6 973
2019 First official language - French 12 54 17 5 8 4 626
2018 First official language - English 8 52 18 6 9 7 835
2018 First official language - French 9 49 26 5 6 5 527
2017 First official language - English 9 48 18 7 11 7 950
2017 First official language - French 12 46 25 4 5 7 615
2014 First official language - English 9 58 14 11 9999 9 936
2014 First official language - French 10 47 29 8 9999 6 590
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 2638
2020 First official language - French 10 90 1899
2019 First official language - English 14 86 2268
2019 First official language - French 13 87 1586
2018 First official language - English 13 87 2122
2018 First official language - French 12 88 1473

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 317
2020 First official language - French 39 61 188
2019 First official language - English 35 65 312
2019 First official language - French 45 55 198
2018 First official language - English 44 56 283
2018 First official language - French 35 65 182

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 68 32 317
2020 First official language - French 64 36 188
2019 First official language - English 72 28 312
2019 First official language - French 65 35 198
2018 First official language - English 67 33 283
2018 First official language - French 70 30 182

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 317
2020 First official language - French 8 92 188
2019 First official language - English 7 93 312
2019 First official language - French 7 93 198
2018 First official language - English 9 91 283
2018 First official language - French 8 92 182

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 317
2020 First official language - French 0 100 188
2019 First official language - English 0 100 312
2019 First official language - French 0 100 198

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 317
2020 First official language - French 3 97 188
2019 First official language - English 6 94 312
2019 First official language - French 3 97 198
2018 First official language - English 2 98 283
2018 First official language - French 5 95 182

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 317
2020 First official language - French 4 96 188
2019 First official language - English 5 95 312
2019 First official language - French 2 98 198

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 317
2020 First official language - French 7 93 188
2019 First official language - English 4 96 312
2019 First official language - French 3 97 198
2018 First official language - English 2 98 283
2018 First official language - French 5 95 182

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 317
2020 First official language - French 41 59 188
2019 First official language - English 44 56 311
2019 First official language - French 36 64 193
2018 First official language - English 45 55 283
2018 First official language - French 37 63 182

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 317
2020 First official language - French 46 54 188
2019 First official language - English 40 60 311
2019 First official language - French 40 60 193
2018 First official language - English 41 59 283
2018 First official language - French 46 54 182

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 317
2020 First official language - French 49 51 188
2019 First official language - English 50 50 311
2019 First official language - French 44 56 193
2018 First official language - English 45 55 283
2018 First official language - French 47 53 182

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 317
2020 First official language - French 48 52 188
2019 First official language - English 45 55 311
2019 First official language - French 42 58 193
2018 First official language - English 46 54 283
2018 First official language - French 45 55 182

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 317
2020 First official language - French 36 64 188
2019 First official language - English 34 66 311
2019 First official language - French 26 74 193
2018 First official language - English 42 58 283
2018 First official language - French 26 74 182

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 47 53 317
2020 First official language - French 54 46 188
2019 First official language - English 50 50 311
2019 First official language - French 57 43 193
2018 First official language - English 51 49 283
2018 First official language - French 56 44 182

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 317
2020 First official language - French 35 65 188
2019 First official language - English 32 68 311
2019 First official language - French 28 72 193
2018 First official language - English 31 69 283
2018 First official language - French 37 63 182

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 317
2020 First official language - French 6 94 188
2019 First official language - English 10 90 311
2019 First official language - French 8 92 193
2018 First official language - English 10 90 283
2018 First official language - French 9 91 182

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 317
2020 First official language - French 14 86 188
2019 First official language - English 13 87 311
2019 First official language - French 10 90 193
2018 First official language - English 14 86 283
2018 First official language - French 14 86 182

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 317
2020 First official language - French 49 51 188
2019 First official language - English 50 50 311
2019 First official language - French 42 58 193
2018 First official language - English 47 53 283
2018 First official language - French 49 51 182

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 317
2020 First official language - French 27 73 188
2019 First official language - English 25 75 311
2019 First official language - French 22 78 193
2018 First official language - English 33 67 283
2018 First official language - French 30 70 182

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 317
2020 First official language - French 17 83 188
2019 First official language - English 16 84 311
2019 First official language - French 15 85 193
2018 First official language - English 12 88 283
2018 First official language - French 12 88 182

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 317
2020 First official language - French 58 42 188
2019 First official language - English 50 50 311
2019 First official language - French 50 50 193
2018 First official language - English 56 44 283
2018 First official language - French 55 45 182

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 317
2020 First official language - French 28 72 188
2019 First official language - English 26 74 311
2019 First official language - French 28 72 193
2018 First official language - English 32 68 283
2018 First official language - French 30 70 182

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 317
2020 First official language - French 11 89 188
2019 First official language - English 14 86 311
2019 First official language - French 14 86 193
2018 First official language - English 14 86 283
2018 First official language - French 15 85 182

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 317
2020 First official language - French 15 85 188
2019 First official language - English 14 86 311
2019 First official language - French 12 88 193
2018 First official language - English 11 89 283
2018 First official language - French 13 87 182

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 317
2020 First official language - French 13 87 188
2019 First official language - English 13 87 311
2019 First official language - French 9 91 193
2018 First official language - English 11 89 283
2018 First official language - French 11 89 182

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 317
2020 First official language - French 4 96 188
2019 First official language - English 5 95 311
2019 First official language - French 3 97 193
2018 First official language - English 6 94 283
2018 First official language - French 3 97 182

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 317
2020 First official language - French 13 87 188
2019 First official language - English 10 90 311
2019 First official language - French 13 87 193
2018 First official language - English 14 86 283
2018 First official language - French 14 86 182

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 317
2020 First official language - French 12 88 188
2019 First official language - English 17 83 311
2019 First official language - French 11 89 193
2018 First official language - English 14 86 283
2018 First official language - French 15 85 182

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 317
2020 First official language - French 23 77 188
2019 First official language - English 28 72 311
2019 First official language - French 25 75 193
2018 First official language - English 24 76 283
2018 First official language - French 22 78 182

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 297
2020 First official language - French 10 90 181
2019 First official language - English 6 94 295
2019 First official language - French 8 92 187
2018 First official language - English 9 91 266
2018 First official language - French 11 89 177

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 297
2020 First official language - French 20 80 181
2019 First official language - English 20 80 295
2019 First official language - French 22 78 187
2018 First official language - English 22 78 266
2018 First official language - French 15 85 177

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 297
2020 First official language - French 11 89 181
2019 First official language - English 7 93 295
2019 First official language - French 10 90 187
2018 First official language - English 7 93 266
2018 First official language - French 11 89 177

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 297
2020 First official language - French 8 92 181
2019 First official language - English 5 95 295
2019 First official language - French 7 93 187
2018 First official language - English 8 92 266
2018 First official language - French 8 92 177

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 297
2020 First official language - French 12 88 181
2019 First official language - English 10 90 295
2019 First official language - French 8 92 187
2018 First official language - English 10 90 266
2018 First official language - French 9 91 177

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 297
2020 First official language - French 16 84 181
2019 First official language - English 9 91 295
2019 First official language - French 12 88 187
2018 First official language - English 14 86 266
2018 First official language - French 13 87 177

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 297
2020 First official language - French 15 85 181
2019 First official language - English 12 88 295
2019 First official language - French 15 85 187
2018 First official language - English 14 86 266
2018 First official language - French 12 88 177

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 297
2020 First official language - French 12 88 181
2019 First official language - English 14 86 295
2019 First official language - French 9 91 187
2018 First official language - English 10 90 266
2018 First official language - French 8 92 177

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 297
2020 First official language - French 12 88 181
2019 First official language - English 12 88 295
2019 First official language - French 11 89 187
2018 First official language - English 10 90 266
2018 First official language - French 13 87 177

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 297
2020 First official language - French 35 65 181
2019 First official language - English 42 58 295
2019 First official language - French 34 66 187
2018 First official language - English 37 63 266
2018 First official language - French 24 76 177

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 297
2020 First official language - French 17 83 181
2019 First official language - English 13 87 295
2019 First official language - French 11 89 187
2018 First official language - English 13 87 266
2018 First official language - French 9 91 177

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 297
2020 First official language - French 53 47 181
2019 First official language - English 59 41 295
2019 First official language - French 44 56 187
2018 First official language - English 53 47 266
2018 First official language - French 46 54 177

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 2 98 295
2019 First official language - French 4 96 187

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 64 36 297
2020 First official language - French 50 50 181
2019 First official language - English 59 41 295
2019 First official language - French 51 49 187
2018 First official language - English 58 42 266
2018 First official language - French 51 49 177

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 295
2019 First official language - French 4 96 187

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 297
2020 First official language - French 10 90 181
2019 First official language - English 10 90 295
2019 First official language - French 9 91 187
2018 First official language - English 9 91 266
2018 First official language - French 15 85 177

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 15 17 11 9 30 6 41 31 2635
2020 First official language - French 14 17 16 8 5 34 7 51 21 1899
2019 First official language - English 11 16 20 10 9 27 6 41 29 2266
2019 First official language - French 11 16 19 9 7 29 8 44 25 1590
2018 First official language - English 11 16 21 11 10 26 5 39 30 2106
2018 First official language - French 10 19 21 8 7 29 7 44 23 1472
2017 First official language - English 11 15 19 9 10 28 9 40 30 2481
2017 First official language - French 9 17 18 8 6 30 12 45 23 1804
2014 First official language - English 11 16 21 8 9 28 7 42 26 2346
2014 First official language - French 8 16 21 7 6 33 9 42 23 1703

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 27 19 12 8 12 1 56 23 2629
2020 First official language - French 22 31 19 9 4 14 1 62 15 1900
2019 First official language - English 20 30 19 11 7 12 1 58 21 2267
2019 First official language - French 21 32 20 8 5 13 2 62 15 1588
2018 First official language - English 18 27 23 11 8 12 1 52 21 2102
2018 First official language - French 19 31 23 8 6 12 1 58 16 1475
2017 First official language - English 19 27 20 10 8 15 2 55 21 2482
2017 First official language - French 16 30 22 8 5 17 3 57 16 1803
2014 First official language - English 17 26 22 9 7 17 2 54 19 2344
2014 First official language - French 13 29 24 8 5 20 2 54 16 1702
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 2630
2020 First official language - French 9 91 1902
2019 First official language - English 9 91 2265
2019 First official language - French 9 91 1582
2018 First official language - English 9 91 2102
2018 First official language - French 8 92 1471

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 286
2020 First official language - French 34 66 175
2019 First official language - English 33 67 212
2019 First official language - French 42 58 143
2018 First official language - English 31 69 197
2018 First official language - French 34 66 128

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 75 25 286
2020 First official language - French 75 25 175
2019 First official language - English 78 22 212
2019 First official language - French 73 27 143
2018 First official language - English 79 21 197
2018 First official language - French 82 18 128

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 286
2020 First official language - French 5 95 175
2019 First official language - English 6 94 212
2019 First official language - French 6 94 143
2018 First official language - English 3 97 197
2018 First official language - French 6 94 128

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 212
2019 First official language - French 0 100 143

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 286
2020 First official language - French 6 94 175
2019 First official language - English 9 91 212
2019 First official language - French 6 94 143
2018 First official language - English 6 94 197
2018 First official language - French 4 96 128

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 286
2020 First official language - French 3 97 175
2019 First official language - English 9 91 212
2019 First official language - French 6 94 143

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 286
2020 First official language - French 17 83 175
2019 First official language - English 9 91 212
2019 First official language - French 13 87 143
2018 First official language - English 9 91 197
2018 First official language - French 14 86 128

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 286
2020 First official language - French 25 75 175
2019 First official language - English 21 79 211
2019 First official language - French 20 80 142
2018 First official language - English 22 78 195
2018 First official language - French 14 86 129

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 286
2020 First official language - French 22 78 175
2019 First official language - English 21 79 211
2019 First official language - French 20 80 142
2018 First official language - English 19 81 195
2018 First official language - French 21 79 129

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 286
2020 First official language - French 13 87 175
2019 First official language - English 12 88 211
2019 First official language - French 11 89 142
2018 First official language - English 11 89 195
2018 First official language - French 7 93 129

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 286
2020 First official language - French 5 95 175
2019 First official language - English 4 96 211
2019 First official language - French 4 96 142
2018 First official language - English 7 93 195
2018 First official language - French 4 96 129

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 286
2020 First official language - French 25 75 175
2019 First official language - English 32 68 211
2019 First official language - French 34 66 142
2018 First official language - English 35 65 195
2018 First official language - French 25 75 129

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 286
2020 First official language - French 29 71 175
2019 First official language - English 42 58 211
2019 First official language - French 37 63 142
2018 First official language - English 46 54 195
2018 First official language - French 30 70 129

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 211
2019 First official language - French 3 97 142

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 286
2020 First official language - French 8 92 175
2019 First official language - English 12 88 211
2019 First official language - French 8 92 142
2018 First official language - English 11 89 195
2018 First official language - French 9 91 129

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 286
2020 First official language - French 19 81 175
2019 First official language - English 19 81 211
2019 First official language - French 16 84 142
2018 First official language - English 16 84 195
2018 First official language - French 17 83 129

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 286
2020 First official language - French 10 90 175
2019 First official language - English 15 85 211
2019 First official language - French 9 91 142
2018 First official language - English 12 88 195
2018 First official language - French 9 91 129

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 211
2019 First official language - French 0 100 142
2018 First official language - English 0 100 195
2018 First official language - French 0 100 129

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 286
2020 First official language - French 25 75 175
2019 First official language - English 12 88 211
2019 First official language - French 19 81 142
2018 First official language - English 17 83 195
2018 First official language - French 24 76 129

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 24 76 286
2020 First official language - French 30 70 175
2019 First official language - English 25 75 211
2019 First official language - French 23 77 138
2018 First official language - English 30 70 197
2018 First official language - French 26 74 129

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 286
2020 First official language - French 15 85 175
2019 First official language - English 13 87 211
2019 First official language - French 14 86 138
2018 First official language - English 11 89 197
2018 First official language - French 16 84 129

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 286
2020 First official language - French 9 91 175
2019 First official language - English 8 92 211
2019 First official language - French 7 93 138
2018 First official language - English 13 87 197
2018 First official language - French 10 90 129

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 286
2020 First official language - French 16 84 175
2019 First official language - English 10 90 211
2019 First official language - French 10 90 138
2018 First official language - English 14 86 197
2018 First official language - French 11 89 129

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 286
2020 First official language - French 6 94 175
2018 First official language - English 5 95 197
2018 First official language - French 6 94 129

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 286
2020 First official language - French 4 96 175
2019 First official language - English 4 96 211
2019 First official language - French 4 96 138

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 286
2020 First official language - French 10 90 175
2019 First official language - English 6 94 211
2019 First official language - French 8 92 138
2018 First official language - English 3 97 197
2018 First official language - French 12 88 129

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 286
2020 First official language - French 5 95 175
2019 First official language - English 9 91 211
2019 First official language - French 9 91 138
2018 First official language - English 8 92 197
2018 First official language - French 8 92 129

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 286
2020 First official language - French 51 49 175
2019 First official language - English 57 43 211
2019 First official language - French 56 44 138
2018 First official language - English 56 44 197
2018 First official language - French 47 53 129

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 279
2020 First official language - French 7 93 168
2019 First official language - English 3 97 193
2019 First official language - French 6 94 125

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 279
2020 First official language - French 16 84 168
2019 First official language - English 16 84 193
2019 First official language - French 18 82 125
2018 First official language - English 14 86 186
2018 First official language - French 15 85 125

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 279
2020 First official language - French 4 96 168

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 193
2019 First official language - French 4 96 125

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 279
2020 First official language - French 9 91 168
2019 First official language - English 4 96 193
2019 First official language - French 10 90 125
2018 First official language - English 7 93 186
2018 First official language - French 8 92 125

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 279
2020 First official language - French 9 91 168
2019 First official language - English 13 87 193
2019 First official language - French 6 94 125
2018 First official language - English 16 84 186
2018 First official language - French 8 92 125

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 279
2020 First official language - French 9 91 168
2018 First official language - English 6 94 186
2018 First official language - French 8 92 125

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 279
2020 First official language - French 28 72 168
2019 First official language - English 28 72 193
2019 First official language - French 20 80 125
2018 First official language - English 35 65 186
2018 First official language - French 23 77 125

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 279
2020 First official language - French 10 90 168
2019 First official language - English 6 94 193
2019 First official language - French 6 94 125
2018 First official language - English 13 87 186
2018 First official language - French 8 92 125

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 279
2020 First official language - French 39 61 168
2019 First official language - English 48 52 193
2019 First official language - French 42 58 125
2018 First official language - English 53 47 186
2018 First official language - French 41 59 125

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 186
2018 First official language - French 0 100 125

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 70 30 279
2020 First official language - French 62 38 168
2019 First official language - English 72 28 193
2019 First official language - French 63 37 125
2018 First official language - English 68 32 186
2018 First official language - French 63 37 125

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 279
2020 First official language - French 3 97 168
2018 First official language - English 3 97 186
2018 First official language - French 4 96 125

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 279
2020 First official language - French 16 84 168
2019 First official language - English 11 89 193
2019 First official language - French 18 82 125
2018 First official language - English 17 83 186
2018 First official language - French 7 93 125

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 16 19 8 7 33 5 45 24 2630
2020 First official language - French 15 17 18 5 4 36 5 54 16 1897
2019 First official language - English 12 16 21 7 5 34 5 47 19 2266
2019 First official language - French 12 17 20 6 5 33 7 50 17 1585
2018 First official language - English 12 17 25 5 6 32 4 44 17 2110
2018 First official language - French 11 19 23 5 4 33 6 49 15 1470
2017 First official language - English 11 15 21 4 4 37 7 47 16 2481
2017 First official language - French 10 18 18 4 3 37 9 52 14 1805
2014 First official language - English 12 15 22 4 3 38 7 48 13 2347
2014 First official language - French 9 18 20 4 3 40 7 50 13 1703

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 30 19 10 6 11 1 59 18 2633
2020 First official language - French 24 32 19 6 3 14 1 66 11 1903
2019 First official language - English 24 31 18 7 4 15 1 65 13 2263
2019 First official language - French 23 31 20 5 4 15 2 65 11 1583
2018 First official language - English 21 30 23 7 5 14 1 59 14 2111
2018 First official language - French 19 33 23 6 4 15 2 62 11 1468
2017 First official language - English 23 29 18 5 4 18 2 65 12 2479
2017 First official language - French 17 34 19 4 3 21 3 66 9 1803
2014 First official language - English 22 27 20 5 3 21 1 64 10 2344
2014 First official language - French 14 30 21 4 3 25 3 62 9 1700

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 1 3 9 22 55 9 1 5 85 92
2020 First official language - French 0 8 19 14 37 20 2 10 65 43
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 28 23 13 12 0 1 52 25 2637
2020 First official language - French 26 25 20 13 13 0 2 52 27 1901

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 30 22 12 7 0 1 59 19 2630
2020 First official language - French 29 28 21 12 9 0 1 58 21 1899
2019 First official language - English 21 28 22 13 15 0 0 49 28 2260
2019 First official language - French 22 23 25 13 14 0 1 46 28 1587
2018 First official language - English 18 24 24 15 18 0 1 43 33 2114
2018 First official language - French 19 22 25 15 17 0 2 43 32 1473
2017 First official language - English 18 25 21 15 20 0 1 43 36 2478
2017 First official language - French 16 19 22 16 23 0 4 37 41 1799

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 23 28 21 17 0 0 34 38 2631
2020 First official language - French 15 22 28 20 14 0 0 37 34 1899
2019 First official language - English 14 24 28 19 14 0 0 38 34 2262
2019 First official language - French 14 27 28 17 14 0 1 41 31 1586
2018 First official language - English 11 23 29 21 15 0 0 34 37 2107
2018 First official language - French 10 22 31 22 14 0 0 32 36 1471
2017 First official language - English 12 22 29 21 15 0 1 34 37 2479
2017 First official language - French 11 22 32 19 14 0 1 34 34 1802

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 27 26 18 13 0 1 43 31 2632
2020 First official language - French 18 26 25 18 11 0 1 45 30 1897
2019 First official language - English 18 28 27 16 10 0 1 47 26 2254
2019 First official language - French 17 29 26 16 11 0 1 47 27 1575
2018 First official language - English 14 26 28 20 11 0 1 40 31 2104
2018 First official language - French 12 25 30 20 13 0 1 37 33 1467
2017 First official language - English 14 28 26 18 12 0 1 43 31 2479
2017 First official language - French 13 24 28 21 12 0 2 37 34 1801

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 24 24 18 15 0 1 41 34 2625
2020 First official language - French 20 24 23 18 13 1 1 44 32 1893
2019 First official language - English 17 23 23 19 16 0 1 41 36 2251
2019 First official language - French 16 23 25 19 15 0 1 40 35 1579
2018 First official language - English 13 23 26 20 17 0 1 36 37 2106
2018 First official language - French 12 21 27 20 17 1 1 34 38 1466
2017 First official language - English 14 22 23 21 19 1 1 36 40 2479
2017 First official language - French 12 22 26 21 17 1 2 34 39 1798

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 27 21 14 11 0 2 53 26 2629
2020 First official language - French 32 26 19 11 9 0 3 59 21 1899
2019 First official language - English 30 27 20 11 9 0 2 58 21 2253
2019 First official language - French 33 29 17 11 6 0 4 64 18 1581
2018 First official language - English 27 26 21 13 9 0 2 55 23 2095
2018 First official language - French 30 26 20 12 8 0 4 59 21 1464
2017 First official language - English 26 27 19 13 10 0 4 56 24 2477
2017 First official language - French 28 26 20 11 8 1 7 58 20 1798

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 24 25 19 16 0 0 40 35 2630
2020 First official language - French 23 26 22 17 12 0 0 49 28 1901
2019 First official language - English 21 27 23 14 14 0 0 48 28 2260
2019 First official language - French 27 28 22 13 9 0 1 55 22 1585
2018 First official language - English 19 25 26 16 14 0 0 44 30 2111
2018 First official language - French 22 25 24 15 13 0 1 48 28 1472
2017 First official language - English 18 28 25 17 12 0 0 46 29 2476
2017 First official language - French 22 26 25 14 10 0 2 49 25 1801

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 22 17 13 12 0 10 54 28 2628
2020 First official language - French 25 22 18 13 9 0 12 54 26 1899

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 36 22 11 5 1 1 61 16 2624
2020 First official language - French 27 35 22 10 4 1 1 63 14 1894
2019 First official language - English 23 36 23 11 5 0 1 60 17 2255
2019 First official language - French 25 34 24 10 5 0 1 60 16 1575
2018 First official language - English 18 37 26 11 6 0 1 55 18 2109
2018 First official language - French 20 34 26 13 6 1 1 55 19 1466
2017 First official language - English 21 33 24 13 8 1 1 55 21 2474
2017 First official language - French 23 32 24 13 5 1 2 56 19 1800

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 35 26 12 6 0 1 55 19 2621
2020 First official language - French 24 34 23 13 5 0 1 58 19 1898
2019 First official language - English 19 34 26 12 7 0 1 54 20 2255
2019 First official language - French 22 31 26 12 6 0 1 54 19 1573
2018 First official language - English 16 34 26 15 8 1 1 50 23 2110
2018 First official language - French 17 31 28 16 7 0 1 49 23 1463
2017 First official language - English 17 33 25 15 8 1 1 51 23 2474
2017 First official language - French 17 31 29 14 7 0 2 49 22 1800

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 33 22 12 6 0 0 59 19 2622
2020 First official language - French 28 32 22 12 6 0 1 60 18 1895
2019 First official language - English 22 32 25 12 8 0 1 55 20 2257
2019 First official language - French 25 31 22 13 8 0 1 56 21 1571
2018 First official language - English 19 34 24 14 7 0 1 54 22 2105
2018 First official language - French 19 32 27 14 7 0 1 51 22 1467
2017 First official language - English 21 33 23 14 8 0 1 55 22 2474
2017 First official language - French 21 32 25 14 6 1 1 54 21 1798

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 28 16 10 8 1 1 66 18 2624
2020 First official language - French 39 27 17 9 7 0 1 67 15 1893
2019 First official language - English 34 29 17 11 7 1 1 64 18 2251
2019 First official language - French 35 27 18 10 9 0 1 63 19 1570

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 30 27 14 7 0 0 51 22 2622
2020 First official language - French 24 31 24 15 6 0 1 55 21 1893

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 29 27 14 8 0 1 50 23 2618
2020 First official language - French 25 27 25 15 7 0 1 53 23 1895
2019 First official language - English 27 30 22 13 7 0 1 58 20 2250
2019 First official language - French 27 29 24 12 6 0 1 57 18 1572
2018 First official language - English 21 30 26 14 9 0 1 52 22 2100
2018 First official language - French 22 29 28 14 6 1 1 51 21 1460
2017 First official language - English 23 30 23 14 8 0 1 54 23 2471
2017 First official language - French 22 29 27 13 6 1 2 53 19 1791

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 32 19 8 3 0 1 69 11 2623
2020 First official language - French 42 28 18 6 3 0 2 71 10 1883
2019 First official language - English 41 27 16 9 6 0 1 69 15 2248
2019 First official language - French 50 23 14 6 5 0 2 74 11 1573
2018 First official language - English 43 28 15 7 5 0 1 72 12 2094
2018 First official language - French 44 26 16 7 4 0 3 72 11 1460
2017 First official language - English 49 25 15 6 4 0 1 74 10 2479
2017 First official language - French 49 24 14 7 3 0 3 75 10 1800

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 35 25 12 6 0 0 56 18 2611
2020 First official language - French 29 32 23 11 5 0 1 61 16 1892

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 17 7 3 1 1 7 88 5 2614
2020 First official language - French 60 20 10 3 2 1 6 85 4 1889
2019 First official language - English 69 12 4 3 3 1 9 89 6 2249
2019 First official language - French 67 12 6 3 2 1 8 87 6 1576
2018 First official language - English 66 16 7 2 2 0 6 88 5 2102
2018 First official language - French 62 19 8 3 1 1 7 87 4 1461

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 13 6 4 3 1 3 87 7 2620
2020 First official language - French 72 11 6 2 3 1 5 89 5 1890
2019 First official language - English 69 14 7 4 5 1 2 85 9 2254
2019 First official language - French 68 11 8 4 5 1 4 83 9 1582
2018 First official language - English 66 15 7 4 5 1 3 84 9 2101
2018 First official language - French 63 15 8 4 4 1 6 83 9 1462
2017 First official language - English 71 12 6 4 3 1 3 86 8 2479
2017 First official language - French 69 12 6 4 3 1 5 86 8 1800

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 24 7 3 2 0 1 88 5 2615
2020 First official language - French 66 20 7 3 2 0 3 88 5 1892
2019 First official language - English 54 28 11 3 2 0 1 83 5 2247
2019 First official language - French 55 24 11 4 3 0 3 82 7 1575
2018 First official language - English 52 30 11 4 2 0 1 82 6 2103
2018 First official language - French 53 25 12 5 3 0 2 81 7 1468
2017 First official language - English 55 28 9 4 2 0 1 85 6 2478
2017 First official language - French 57 23 10 4 2 0 3 83 7 1801

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 19 10 6 5 0 1 79 11 2625
2020 First official language - French 66 16 8 5 4 0 2 84 8 1895
2019 First official language - English 54 21 11 7 6 0 1 75 13 2237
2019 First official language - French 55 19 10 7 6 0 2 76 14 1563
2018 First official language - English 48 24 13 8 6 0 1 74 13 2103
2018 First official language - French 51 21 12 8 7 0 2 73 14 1456
2017 First official language - English 55 21 10 6 5 0 1 78 12 2470
2017 First official language - French 57 19 10 6 4 0 3 79 11 1803

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 15 6 3 1 0 20 88 4 2623
2020 First official language - French 59 13 6 2 1 0 18 89 4 1895
2019 First official language - English 51 17 7 3 2 0 20 85 6 2235
2019 First official language - French 52 16 8 3 2 0 19 84 6 1573
2018 First official language - English 46 18 8 3 1 0 23 84 6 2092
2018 First official language - French 51 14 8 3 1 0 22 84 6 1459
2017 First official language - English 50 17 7 3 1 0 22 86 5 2469
2017 First official language - French 54 14 6 2 1 0 22 88 5 1801

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 20 6 2 1 0 4 90 3 2630
2020 First official language - French 75 14 4 1 1 0 4 93 2 1901
2019 First official language - English 66 19 7 2 1 0 4 90 3 2246
2019 First official language - French 71 16 6 1 1 0 5 92 2 1574
2018 First official language - English 61 22 7 2 1 0 6 89 3 2096
2018 First official language - French 67 17 8 2 1 0 6 89 2 1457
2017 First official language - English 64 21 7 2 0 1 5 90 2 2465
2017 First official language - French 69 16 5 1 1 0 7 93 2 1794

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 13 5 4 7 1 3 83 11 2631
2020 First official language - French 73 11 5 3 5 0 3 87 8 1901
2019 First official language - English 72 10 4 4 6 1 3 85 10 2244
2019 First official language - French 74 9 4 3 5 0 5 87 9 1582
2018 First official language - English 68 12 6 4 6 0 3 83 11 2105
2018 First official language - French 70 10 5 4 5 0 5 85 9 1464
2017 First official language - English 66 13 5 5 6 1 4 83 11 2478
2017 First official language - French 71 10 5 4 4 0 6 87 8 1805

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 31 16 5 3 0 2 75 9 2635
2020 First official language - French 46 27 16 6 3 0 2 75 9 1901
2019 First official language - English 55 27 11 3 2 0 2 84 5 2248
2019 First official language - French 56 25 11 4 2 0 3 83 5 1580
2018 First official language - English 52 28 11 4 2 0 3 82 6 2105
2018 First official language - French 51 26 13 4 3 0 3 79 7 1464
2017 First official language - English 54 27 11 3 1 0 3 84 5 2469
2017 First official language - French 54 23 13 4 2 0 4 80 6 1802

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 43 26 9 3 0 0 62 12 2633
2020 First official language - French 24 38 27 7 3 0 1 63 10 1901

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 26 42 17 7 0 0 34 24 2631
2020 First official language - French 10 29 38 18 5 0 0 39 23 1901
2019 First official language - English 10 32 37 16 6 0 0 42 21 2269
2019 First official language - French 12 28 39 16 5 0 0 41 20 1589
2018 First official language - English 8 28 39 18 6 0 0 37 24 2121
2018 First official language - French 9 28 39 19 5 0 0 37 24 1478
2017 First official language - English 8 26 42 17 7 1 0 34 24 2481
2017 First official language - French 7 23 44 18 8 0 0 31 25 1807

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 24 40 17 5 0 0 21 39 2627
2020 First official language - French 10 23 36 22 8 0 0 30 33 1889
2019 First official language - English 10 21 40 21 7 0 0 28 32 2252
2019 First official language - French 10 19 40 23 9 0 0 31 29 1583
2018 First official language - English 11 23 40 19 6 0 0 25 34 2095
2018 First official language - French 8 23 39 22 7 0 0 30 31 1458
2017 First official language - English 10 22 42 19 7 0 1 26 32 2476
2017 First official language - French 7 19 40 23 10 0 0 33 26 1800

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 45 12 8 4 1 0 76 12 2634
2020 First official language - French 31 43 14 8 3 1 0 75 11 1899
2019 First official language - English 20 43 16 12 5 3 0 65 18 2265
2019 First official language - French 18 41 20 12 5 3 0 61 18 1580
2018 First official language - English 20 41 19 12 6 3 0 62 19 2111
2018 First official language - French 17 41 24 10 5 3 0 60 16 1466
2017 First official language - English 16 39 16 13 10 6 0 59 24 2480
2017 First official language - French 11 35 24 13 8 10 1 51 23 1802

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 32 14 17 11 2 0 56 29 2628
2020 First official language - French 26 33 17 14 8 2 0 61 22 1890

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 30 11 16 10 1 1 62 27 2631
2020 First official language - French 35 30 14 13 7 1 0 65 20 1894

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 13 6 5 3 1 76 11 2621
2020 First official language - French 44 31 14 5 3 2 1 77 8 1890

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 34 17 15 9 1 0 58 25 2636
2020 First official language - French 27 35 18 12 7 2 0 63 19 1900
2019 First official language - English 16 31 19 19 12 2 0 49 32 2263
2019 First official language - French 17 32 23 16 9 2 0 51 26 1589
2018 First official language - English 15 32 20 19 11 2 0 49 31 2114
2018 First official language - French 14 34 24 17 9 2 0 49 26 1473
2017 First official language - English 12 33 18 21 13 2 0 47 34 2479
2017 First official language - French 9 37 25 18 8 3 0 48 27 1804

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 45 11 10 3 0 0 76 12 2635
2020 First official language - French 31 46 13 8 2 0 0 77 10 1897

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 41 13 10 4 1 0 73 14 2623
2020 First official language - French 30 44 14 8 3 1 0 75 11 1886

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 39 19 10 4 1 1 67 14 2610
2020 First official language - French 28 39 21 8 2 1 1 68 10 1870

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 38 13 4 2 2 2 80 6 2624
2020 First official language - French 35 41 13 4 2 2 2 80 6 1894

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 19 4 0 1 4 1 95 1 2626
2020 First official language - French 59 31 5 2 1 1 0 91 4 1893

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 40 9 6 2 2 0 83 8 2628
2020 First official language - French 41 40 11 5 2 2 0 82 7 1893

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 7 9 5 1 1 78 14 2622
2020 First official language - French 43 34 11 7 4 0 1 78 11 1894

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 35 11 8 4 1 0 76 12 2633
2020 First official language - French 40 36 13 6 3 1 1 77 9 1900

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 49 12 20 5 1 1 63 25 1066
2020 First official language - French 15 44 18 18 4 1 0 60 22 661
2019 First official language - English 14 44 15 17 5 3 2 61 23 901
2019 First official language - French 11 44 18 15 6 3 3 58 23 581

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 97 3 1066
2020 First official language - French 98 2 661

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 30 19 27 14 0 0 40 41 1034
2020 First official language - French 13 27 23 24 12 1 0 40 36 649
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 2613
2020 First official language - French 9 91 1887

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 2623
2020 First official language - French 13 87 1892
2019 First official language - English 15 85 2270
2019 First official language - French 15 85 1586
2017 First official language - English 16 84 2475
2017 First official language - French 13 87 1800
2014 First official language - English 12 88 2339
2014 First official language - French 11 89 1702

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 312
2020 First official language - French 35 65 246

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 75 25 312
2020 First official language - French 83 17 246
2019 First official language - English 75 25 353
2019 First official language - French 72 28 230
2017 First official language - English 73 27 397
2017 First official language - French 70 30 230
2014 First official language - English 70 30 286
2014 First official language - French 72 28 185

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 37 7 8 4 1 0 80 13 233
2020 First official language - French 46 36 10 3 3 0 1 84 6 204
2019 First official language - English 46 31 6 12 4 0 1 78 16 264
2019 First official language - French 47 33 6 11 1 0 1 81 12 166
2017 First official language - English 46 33 6 9 5 0 1 80 13 293
2017 First official language - French 36 48 6 4 4 2 0 85 9 160
2014 First official language - English 50 30 5 10 2 1 0 82 12 200
2014 First official language - French 44 40 8 4 2 0 2 86 6 134

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 8 5 2 3 5 83 8 2632
2020 First official language - French 40 36 9 5 2 3 4 82 8 1898
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 41 24 1 54 46 2633
2020 First official language - French 32 46 21 1 59 41 1906

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 908
2020 First official language - French 37 63 618

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 17 15 23 34 1 3 26 59 907
2020 First official language - French 9 21 18 20 25 1 6 32 49 619

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 15 12 24 40 1 3 21 67 907
2020 First official language - French 8 14 16 24 34 1 3 23 60 618

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 17 13 6 5 2 11 72 13 2633
2020 First official language - French 41 17 13 8 6 2 14 68 17 1899
2019 First official language - English 44 17 14 8 8 2 9 67 17 2249
2019 First official language - French 40 15 14 9 10 0 10 62 22 1561
2018 First official language - English 44 16 14 7 8 2 9 67 17 2096
2018 First official language - French 40 14 15 9 11 1 10 60 22 1468
Date modified: