2020 Public Service Employee Survey Results for Global Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 22 50 6 18 4 0 0 72 22 285
2020 PM-02 44 44 0 13 0 0 0 88 13 16
2020 PM-04 19 49 5 23 3 0 0 68 26 73
2020 PM-05 22 49 6 17 7 0 0 70 24 125
2020 PM-06 22 55 10 12 2 0 0 76 14 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 66 22 2 5 2 2 0 91 8 282
2020 PM-02 94 0 6 0 0 0 0 94 0 16
2020 PM-04 63 24 1 8 3 1 0 87 11 72
2020 PM-05 67 23 1 3 3 2 0 93 7 123
2020 PM-06 61 29 2 4 0 4 0 94 4 51
2017 PM 59 31 4 4 2 0 0 91 5 429
2017 PM-02 61 39 0 0 0 0 0 100 0 12
2017 PM-03 50 29 0 7 14 0 0 79 21 14
2017 PM-04 58 34 2 4 1 0 0 93 5 84
2017 PM-05 60 29 6 4 1 0 0 89 6 214
2017 PM-06 57 34 3 2 1 1 1 93 3 94
2014 PM 60 28 5 4 2 1 1 90 5 393
2014 PM-01 64 36 0 0 0 0 0 100 0 10
2014 PM-02 72 17 6 0 0 6 0 94 0 16
2014 PM-03 50 50 0 0 0 0 0 100 0 28
2014 PM-04 65 22 5 5 1 1 0 88 7 74
2014 PM-05 56 31 6 4 2 0 1 87 7 170
2014 PM-06 66 26 3 3 0 0 1 93 4 86

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 21 45 12 17 4 0 0 67 21 284
2020 PM-02 38 38 19 6 0 0 0 75 6 16
2020 PM-04 21 38 18 18 5 0 0 59 23 73
2020 PM-05 24 41 11 18 6 0 1 65 23 125
2020 PM-06 8 66 6 20 0 0 0 74 20 50
2019 PM 30 41 6 13 10 0 0 71 23 359
2019 PM-03 28 44 6 11 11 0 0 72 22 18
2019 PM-04 29 47 2 10 12 0 0 76 22 59
2019 PM-05 27 40 9 15 9 1 0 68 23 176
2019 PM-06 35 39 6 10 11 0 0 74 20 84
2017 PM 30 41 8 14 7 0 0 71 21 433
2017 PM-02 31 46 8 0 15 0 0 77 15 12
2017 PM-03 50 36 7 7 0 0 0 86 7 14
2017 PM-04 26 45 10 13 6 0 0 71 19 84
2017 PM-05 30 40 7 14 8 0 0 70 23 218
2017 PM-06 30 44 7 16 4 0 0 73 20 94
2014 PM 26 46 9 10 9 0 0 72 19 394
2014 PM-01 36 29 9 9 18 0 0 64 27 10
2014 PM-02 29 41 18 6 6 0 0 71 11 16
2014 PM-03 14 42 11 22 7 4 0 59 30 28
2014 PM-04 35 45 4 7 9 0 0 80 16 74
2014 PM-05 22 48 14 11 6 0 0 70 16 171
2014 PM-06 29 48 3 9 11 0 0 77 20 86

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 20 39 17 19 5 0 0 59 24 284
2020 PM-02 50 25 6 6 13 0 0 75 19 16
2020 PM-04 16 40 11 26 7 0 0 56 33 73
2020 PM-05 19 42 20 15 3 0 0 62 18 125
2020 PM-06 20 34 20 18 6 0 2 55 24 50
2019 PM 18 42 17 18 5 0 0 60 23 358
2019 PM-03 17 56 6 17 6 0 0 72 22 18
2019 PM-04 15 46 15 17 7 0 0 61 24 59
2019 PM-05 17 42 18 19 3 1 1 59 23 175
2019 PM-06 17 39 19 17 8 0 0 56 25 84
2018 PM 11 43 16 23 6 0 0 55 29 359
2018 PM-03 8 50 0 42 0 0 0 58 42 12
2018 PM-04 13 46 16 21 3 0 0 60 24 67
2018 PM-05 10 42 15 25 8 0 0 52 33 177
2018 PM-06 11 46 21 19 3 0 0 57 22 90
2017 PM 14 43 16 17 8 0 0 58 26 432
2017 PM-02 15 46 8 23 8 0 0 62 31 12
2017 PM-03 21 57 14 7 0 0 0 79 7 14
2017 PM-04 11 41 14 20 13 0 1 52 34 84
2017 PM-05 14 41 16 20 8 0 0 55 29 217
2017 PM-06 15 49 19 12 5 0 0 64 17 94
2014 PM 15 44 15 17 8 0 1 60 26 392
2014 PM-01 18 64 9 0 9 0 0 82 9 10
2014 PM-02 17 35 25 11 6 0 6 55 18 16
2014 PM-03 21 32 25 18 4 0 0 54 21 28
2014 PM-04 22 43 13 15 7 0 0 65 22 74
2014 PM-05 12 41 16 22 8 0 1 53 30 170
2014 PM-06 12 54 8 12 12 0 2 68 24 85

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 39 15 15 2 0 0 67 18 281
2020 PM-02 50 25 6 6 13 0 0 75 19 16
2020 PM-04 27 36 18 16 1 0 1 64 18 73
2020 PM-05 26 42 12 15 3 1 0 69 19 123
2020 PM-06 20 41 22 16 0 0 0 61 16 49
2019 PM 32 37 15 12 4 0 0 70 16 357
2019 PM-03 44 28 11 11 6 0 0 72 17 18
2019 PM-04 22 41 22 10 5 0 0 63 15 59
2019 PM-05 26 40 14 15 3 1 1 67 19 175
2019 PM-06 43 33 12 10 2 0 0 76 12 83
2017 PM 29 46 9 11 5 0 0 75 15 431
2017 PM-02 38 31 15 15 0 0 0 69 15 12
2017 PM-03 43 36 14 0 0 0 7 85 0 14
2017 PM-04 28 53 8 10 1 0 0 81 11 83
2017 PM-05 25 47 9 11 7 0 0 72 19 218
2017 PM-06 33 44 10 11 2 0 0 77 13 93
2014 PM 26 45 14 8 5 1 0 73 13 394
2014 PM-01 9 62 29 0 0 0 0 71 0 10
2014 PM-02 41 24 11 12 11 0 0 65 24 16
2014 PM-03 28 47 18 4 4 0 0 75 7 28
2014 PM-04 34 45 11 4 3 4 0 82 7 74
2014 PM-05 23 46 17 8 5 1 0 69 14 171
2014 PM-06 26 49 9 10 5 1 0 75 15 86

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 37 10 18 7 0 0 65 26 283
2020 PM-02 56 25 0 6 13 0 0 81 19 16
2020 PM-04 22 51 8 8 10 1 0 74 18 73
2020 PM-05 29 30 13 20 7 0 1 59 28 124
2020 PM-06 12 48 6 30 4 0 0 60 34 50
2019 PM 29 40 11 13 7 0 0 68 20 359
2019 PM-03 17 39 28 6 11 0 0 56 17 18
2019 PM-04 31 41 8 12 7 2 0 72 19 59
2019 PM-05 29 43 12 10 7 0 0 72 16 176
2019 PM-06 19 40 10 25 6 0 0 60 31 84
2018 PM 26 42 12 13 6 0 0 68 20 361
2018 PM-03 50 33 8 0 8 0 0 83 8 12
2018 PM-04 31 40 13 10 4 0 0 72 15 67
2018 PM-05 23 45 14 11 7 0 0 68 18 179
2018 PM-06 22 46 9 19 4 0 0 68 23 90
2017 PM 28 37 13 16 5 0 0 66 21 433
2017 PM-02 38 23 15 8 15 0 0 61 23 12
2017 PM-03 43 43 7 7 0 0 0 86 7 14
2017 PM-04 26 39 10 18 6 1 0 66 24 84
2017 PM-05 31 32 16 16 5 0 0 63 22 218
2017 PM-06 18 50 13 15 4 0 0 68 19 94
2014 PM 24 39 15 15 4 1 1 65 19 394
2014 PM-01 36 38 0 9 9 0 9 81 19 10
2014 PM-02 29 29 11 6 18 0 6 62 26 16
2014 PM-03 21 25 22 18 11 4 0 48 29 28
2014 PM-04 34 38 11 8 7 3 0 73 16 74
2014 PM-05 23 43 16 16 1 1 1 67 17 171
2014 PM-06 20 42 15 20 1 0 2 63 22 86

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 46 12 11 2 0 0 75 13 284
2020 PM-02 50 31 6 6 6 0 0 81 13 16
2020 PM-04 21 51 12 12 4 0 0 71 16 73
2020 PM-05 31 44 11 11 2 0 0 75 14 124
2020 PM-06 29 49 12 10 0 0 0 78 10 51
2019 PM 34 42 10 8 5 0 0 77 13 357
2019 PM-03 29 53 6 12 0 0 0 82 12 17
2019 PM-04 34 47 8 7 3 0 0 81 10 59
2019 PM-05 31 42 11 9 7 0 0 73 16 175
2019 PM-06 36 45 11 7 1 0 0 81 8 84
2018 PM 31 48 10 7 5 0 0 79 11 355
2018 PM-03 25 50 8 0 17 0 0 75 17 12
2018 PM-04 27 55 6 3 9 0 0 82 12 66
2018 PM-05 29 47 14 7 2 0 0 76 10 177
2018 PM-06 36 47 5 9 3 0 0 83 13 88
2017 PM 35 47 8 6 3 0 0 82 10 432
2017 PM-02 23 69 0 8 0 0 0 92 8 12
2017 PM-03 57 36 7 0 0 0 0 93 0 14
2017 PM-04 31 51 6 7 5 0 0 82 12 84
2017 PM-05 36 45 9 7 3 0 0 81 10 217
2017 PM-06 34 47 10 5 3 0 0 81 9 94
2014 PM 22 46 15 12 5 0 0 69 16 394
2014 PM-01 27 44 9 20 0 0 0 71 20 10
2014 PM-02 34 48 12 0 6 0 0 82 6 16
2014 PM-03 14 32 32 18 4 0 0 46 22 28
2014 PM-04 27 48 8 9 7 0 0 76 16 74
2014 PM-05 20 49 15 11 5 0 0 68 16 171
2014 PM-06 24 47 13 13 3 0 0 71 16 86

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 40 16 9 6 1 0 68 15 285
2020 PM-02 50 31 6 6 0 6 0 87 7 16
2020 PM-04 29 37 19 3 10 3 0 68 13 73
2020 PM-05 25 42 14 10 7 1 0 68 18 125
2020 PM-06 20 49 18 12 2 0 0 69 14 51
2019 PM 23 40 15 13 8 0 0 64 21 358
2019 PM-03 28 56 11 6 0 0 0 83 6 18
2019 PM-04 29 34 17 10 8 0 2 64 19 59
2019 PM-05 20 40 16 14 10 0 0 60 24 176
2019 PM-06 18 43 17 17 5 0 0 61 22 83
2018 PM 19 38 18 14 12 0 0 57 25 360
2018 PM-03 17 42 8 25 8 0 0 58 33 12
2018 PM-04 19 40 21 7 12 0 0 60 19 67
2018 PM-05 18 36 19 15 12 0 0 55 26 179
2018 PM-06 19 43 15 15 9 0 0 62 24 89
2017 PM 22 42 14 16 6 0 0 64 22 432
2017 PM-02 31 46 0 8 15 0 0 77 23 12
2017 PM-03 29 50 14 0 0 7 0 85 0 14
2017 PM-04 17 53 6 13 12 0 0 69 25 84
2017 PM-05 23 35 17 20 5 0 0 58 25 217
2017 PM-06 19 49 17 13 2 0 0 68 15 94
2014 PM 16 40 18 18 8 0 0 57 25 394
2014 PM-01 18 64 9 0 9 0 0 82 9 10
2014 PM-02 28 35 6 25 6 0 0 63 31 16
2014 PM-03 11 36 21 21 11 0 0 47 32 28
2014 PM-04 16 44 11 15 14 0 0 61 28 74
2014 PM-05 16 36 21 22 5 0 0 52 27 171
2014 PM-06 16 46 19 11 7 0 1 63 18 86

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 47 11 10 4 0 0 74 14 282
2020 PM-02 56 13 13 13 6 0 0 69 19 16
2020 PM-04 25 48 10 14 3 0 0 73 17 71
2020 PM-05 24 52 10 8 6 0 0 76 15 124
2020 PM-06 31 47 18 4 0 0 0 78 4 51
2019 PM 23 50 12 11 3 0 0 74 15 356
2019 PM-03 22 44 22 11 0 0 0 67 11 18
2019 PM-04 19 56 8 8 8 0 0 75 17 59
2019 PM-05 24 48 10 16 3 0 0 71 18 174
2019 PM-06 20 58 14 6 1 0 0 78 7 83
2018 PM 22 47 15 11 6 0 0 68 17 361
2018 PM-03 25 50 8 8 8 0 0 75 17 12
2018 PM-04 25 39 15 12 9 0 0 64 21 67
2018 PM-05 23 43 14 15 5 0 0 66 20 179
2018 PM-06 16 61 17 2 4 0 0 77 7 90
2017 PM 24 48 13 11 4 0 0 72 16 432
2017 PM-02 38 39 0 8 15 0 0 77 23 12
2017 PM-03 50 36 0 7 0 7 0 92 8 14
2017 PM-04 13 50 15 14 7 0 0 63 21 84
2017 PM-05 25 47 13 11 4 0 0 72 15 217
2017 PM-06 23 49 14 13 1 0 0 73 14 94

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 42 9 4 2 0 0 85 6 284
2020 PM-02 50 38 0 6 6 0 0 88 13 16
2020 PM-04 40 38 10 11 1 0 0 78 12 73
2020 PM-05 42 41 11 1 3 1 1 85 4 125
2020 PM-06 45 51 2 2 0 0 0 96 2 51
2019 PM 39 44 9 5 2 0 0 83 7 358
2019 PM-03 50 33 11 6 0 0 0 83 6 18
2019 PM-04 32 46 14 2 5 2 0 79 7 59
2019 PM-05 35 45 11 6 2 0 0 80 9 176
2019 PM-06 42 49 4 4 1 0 0 92 5 83
2018 PM 42 43 9 4 2 0 0 85 6 360
2018 PM-03 50 50 0 0 0 0 0 100 0 12
2018 PM-04 40 45 6 4 3 1 0 86 8 67
2018 PM-05 39 43 12 5 1 0 0 81 6 178
2018 PM-06 48 41 6 3 2 0 0 89 6 90
2017 PM 37 46 9 6 3 0 0 83 9 432
2017 PM-02 38 39 0 23 0 0 0 77 23 12
2017 PM-03 64 36 0 0 0 0 0 100 0 14
2017 PM-04 26 52 10 6 5 1 0 80 11 84
2017 PM-05 40 41 10 6 3 0 0 81 10 217
2017 PM-06 30 58 9 2 1 0 0 87 3 94
2014 PM 28 48 11 9 4 0 0 76 13 394
2014 PM-01 44 56 0 0 0 0 0 100 0 10
2014 PM-02 28 55 6 6 6 0 0 83 11 16
2014 PM-03 21 57 14 8 0 0 0 78 8 28
2014 PM-04 38 46 11 3 3 0 0 84 5 74
2014 PM-05 20 50 12 11 7 0 0 70 18 171
2014 PM-06 35 41 9 12 2 0 1 77 14 86

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 38 17 10 6 0 0 67 16 283
2020 PM-02 50 25 13 6 6 0 0 75 13 16
2020 PM-04 19 42 19 14 5 0 0 62 19 73
2020 PM-05 29 39 15 10 6 0 0 68 17 125
2020 PM-06 37 35 14 6 8 0 0 71 14 49
2019 PM 23 41 13 14 8 0 0 64 23 359
2019 PM-03 22 61 17 0 0 0 0 83 0 18
2019 PM-04 31 31 15 12 12 0 0 61 24 59
2019 PM-05 19 40 13 19 10 0 0 59 28 176
2019 PM-06 15 50 17 14 4 0 0 65 18 84
2018 PM 21 38 16 16 9 0 0 59 25 358
2018 PM-03 8 58 8 0 17 8 0 73 18 12
2018 PM-04 19 39 16 10 15 0 0 58 25 67
2018 PM-05 22 34 19 17 7 0 0 56 25 178
2018 PM-06 24 44 11 15 6 0 0 68 20 88
2017 PM 21 46 14 12 7 0 0 67 19 431
2017 PM-02 23 39 8 8 23 0 0 62 31 12
2017 PM-03 21 71 7 0 0 0 0 93 0 14
2017 PM-04 16 52 7 13 12 0 0 68 25 83
2017 PM-05 24 42 16 13 6 0 0 65 19 217
2017 PM-06 18 49 19 11 2 1 0 68 13 94

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 38 12 5 1 0 0 82 6 284
2020 PM-02 56 25 6 6 0 6 0 87 7 16
2020 PM-04 33 40 18 7 1 0 0 74 8 72
2020 PM-05 46 38 9 6 1 0 0 85 6 125
2020 PM-06 53 37 10 0 0 0 0 90 0 51
2019 PM 43 41 10 4 3 0 0 84 6 358
2019 PM-03 44 56 0 0 0 0 0 100 0 18
2019 PM-04 37 42 15 2 3 0 0 80 5 59
2019 PM-05 38 42 11 5 4 0 0 80 9 175
2019 PM-06 52 39 5 4 0 0 0 92 4 84
2018 PM 41 40 12 5 1 0 0 81 6 355
2018 PM-03 27 55 18 0 0 0 0 82 0 11
2018 PM-04 46 40 9 3 1 0 0 87 4 67
2018 PM-05 38 44 14 3 1 0 0 82 5 176
2018 PM-06 45 34 13 8 0 0 0 80 8 88
2017 PM 45 41 9 3 2 0 0 86 5 431
2017 PM-02 31 54 8 8 0 0 0 85 8 12
2017 PM-03 64 21 7 7 0 0 0 86 7 14
2017 PM-04 41 39 12 5 3 0 0 80 8 84
2017 PM-05 47 40 8 3 2 0 0 88 5 217
2017 PM-06 41 47 8 2 1 0 0 88 3 93
2014 PM 42 39 13 5 1 0 1 81 6 393
2014 PM-01 71 29 0 0 0 0 0 100 0 10
2014 PM-02 51 38 6 0 6 0 0 89 6 16
2014 PM-03 42 40 18 0 0 0 0 82 0 28
2014 PM-04 47 30 19 3 1 0 0 77 4 74
2014 PM-05 38 43 11 7 1 0 1 82 8 170
2014 PM-06 40 41 11 7 1 0 1 81 8 86

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 44 15 8 6 0 0 71 14 285
2020 PM-02 44 31 6 19 0 0 0 75 19 16
2020 PM-04 23 44 15 11 7 0 0 67 18 73
2020 PM-05 30 38 19 6 7 0 0 68 13 125
2020 PM-06 24 59 6 8 2 0 2 84 10 51
2019 PM 20 47 10 16 6 0 0 67 23 358
2019 PM-03 22 61 11 6 0 0 0 83 6 18
2019 PM-04 12 56 8 17 7 0 0 68 24 59
2019 PM-05 16 44 12 19 9 0 0 60 28 176
2019 PM-06 22 52 10 16 0 1 0 74 16 83
2018 PM 20 38 15 19 8 0 0 58 27 358
2018 PM-03 8 42 17 25 8 0 0 50 33 12
2018 PM-04 24 39 14 14 9 0 0 64 23 66
2018 PM-05 15 36 17 24 7 1 0 52 31 177
2018 PM-06 27 43 14 11 4 0 0 70 16 90
2017 PM 22 47 12 14 5 0 0 69 20 431
2017 PM-02 23 31 15 15 15 0 0 54 31 12
2017 PM-03 29 64 0 7 0 0 0 93 7 14
2017 PM-04 14 45 18 17 6 0 0 59 23 84
2017 PM-05 24 42 11 18 4 0 0 66 22 217
2017 PM-06 20 58 10 5 6 0 0 79 12 93
2014 PM 12 42 15 22 10 0 0 53 32 394
2014 PM-01 27 47 9 9 9 0 0 73 18 10
2014 PM-02 11 59 11 12 6 0 0 71 18 16
2014 PM-03 7 35 32 22 4 0 0 42 25 28
2014 PM-04 16 38 15 20 11 0 0 54 31 74
2014 PM-05 9 40 15 26 11 0 0 49 36 171
2014 PM-06 13 48 10 17 10 0 1 61 28 86

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 25 37 21 11 5 1 1 63 15 284
2020 PM-02 50 25 13 6 0 6 0 80 7 16
2020 PM-04 21 40 19 14 5 1 0 61 19 73
2020 PM-05 24 31 25 11 6 1 1 57 18 124
2020 PM-06 27 47 20 2 2 0 2 76 4 51
2019 PM 23 34 17 17 8 1 0 57 25 358
2019 PM-03 11 56 33 0 0 0 0 67 0 18
2019 PM-04 27 34 15 12 10 2 0 62 22 59
2019 PM-05 19 33 16 22 9 0 0 52 31 176
2019 PM-06 25 35 16 17 5 1 1 62 22 83
2018 PM 20 34 19 17 10 0 0 54 27 359
2018 PM-03 17 33 17 25 8 0 0 50 33 12
2018 PM-04 19 45 19 6 10 0 0 64 16 67
2018 PM-05 18 31 20 21 10 1 0 49 31 177
2018 PM-06 23 33 18 18 8 0 0 57 26 90
2017 PM 22 38 17 17 6 0 0 60 23 430
2017 PM-02 15 38 15 8 23 0 0 54 31 12
2017 PM-03 36 43 7 0 14 0 0 79 14 14
2017 PM-04 18 44 12 21 5 0 0 62 26 84
2017 PM-05 21 34 20 18 7 0 0 56 24 216
2017 PM-06 23 41 15 18 3 0 0 64 21 93
2014 PM 15 37 17 20 11 0 0 52 30 394
2014 PM-01 9 36 47 9 0 0 0 44 9 10
2014 PM-02 28 24 11 25 11 0 0 52 37 16
2014 PM-03 11 43 26 14 7 0 0 53 21 28
2014 PM-04 24 35 9 20 11 0 0 60 31 74
2014 PM-05 12 37 19 19 12 0 0 50 31 171
2014 PM-06 13 40 14 22 10 0 1 53 33 86

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 20 42 22 11 5 0 0 62 15 281
2020 PM-02 56 19 13 6 6 0 0 75 13 16
2020 PM-04 16 49 16 14 4 0 0 66 18 73
2020 PM-05 18 42 25 9 6 1 0 60 15 122
2020 PM-06 18 40 28 10 4 0 0 58 14 50
2019 PM 17 42 20 13 7 1 0 60 20 351
2019 PM-03 28 39 22 6 0 6 0 71 6 18
2019 PM-04 19 44 14 10 10 3 0 65 21 59
2019 PM-05 13 41 22 17 7 0 0 54 24 169
2019 PM-06 14 47 22 11 5 0 1 62 16 83
2018 PM 14 42 19 17 6 1 0 57 24 356
2018 PM-03 33 17 17 17 17 0 0 50 33 12
2018 PM-04 17 47 17 12 6 2 0 65 18 66
2018 PM-05 11 43 21 18 7 0 1 55 25 175
2018 PM-06 12 46 21 18 2 1 0 58 20 90
2017 PM 20 39 22 14 4 0 0 59 18 431
2017 PM-02 15 38 23 8 15 0 0 54 23 12
2017 PM-03 43 43 14 0 0 0 0 86 0 14
2017 PM-04 14 48 23 13 2 0 0 62 15 84
2017 PM-05 19 35 22 18 5 0 0 55 23 217
2017 PM-06 18 43 25 11 2 0 1 62 13 93
2014 PM 15 38 22 17 7 0 1 54 24 393
2014 PM-01 27 36 29 9 0 0 0 62 9 10
2014 PM-02 46 24 6 18 6 0 0 70 24 16
2014 PM-03 7 61 21 4 7 0 0 68 11 28
2014 PM-04 22 36 26 8 8 0 0 58 16 74
2014 PM-05 14 38 21 21 6 1 0 51 28 170
2014 PM-06 10 37 23 21 6 0 2 49 27 86

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 39 17 6 1 0 0 76 7 283
2020 PM-04 34 42 16 4 3 0 0 77 7 73
2020 PM-05 37 35 19 8 1 0 0 72 9 124
2020 PM-06 31 49 16 4 0 0 0 80 4 51
2019 PM 36 44 11 6 3 0 0 80 9 358
2019 PM-03 39 50 11 0 0 0 0 89 0 18
2019 PM-04 39 39 14 0 8 0 0 78 8 59
2019 PM-05 34 43 11 9 3 0 0 77 11 176
2019 PM-06 35 50 8 6 1 0 0 85 7 84
2018 PM 35 44 11 8 3 0 0 78 11 359
2018 PM-03 50 33 0 8 8 0 0 83 17 12
2018 PM-04 46 36 6 9 3 0 0 82 12 67
2018 PM-05 30 45 15 8 2 0 0 75 10 178
2018 PM-06 30 53 8 7 2 0 0 83 9 89
2017 PM 35 45 10 7 3 0 0 80 9 431
2017 PM-02 23 69 0 8 0 0 0 92 8 12
2017 PM-03 50 36 7 7 0 0 0 86 7 14
2017 PM-04 29 50 8 10 3 0 0 79 13 84
2017 PM-05 38 41 11 7 3 0 0 79 10 217
2017 PM-06 32 50 12 4 2 0 0 82 6 93
2014 PM 27 44 16 9 4 0 1 72 12 394
2014 PM-01 53 47 0 0 0 0 0 100 0 10
2014 PM-02 28 53 13 0 6 0 0 82 6 16
2014 PM-03 18 43 21 11 7 0 0 61 18 28
2014 PM-04 35 39 14 9 3 0 0 74 12 74
2014 PM-05 26 45 15 9 5 0 1 71 14 171
2014 PM-06 21 50 19 9 0 0 1 72 9 86

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 17 35 21 16 10 0 0 53 26 281
2020 PM-04 22 45 21 8 4 0 0 67 12 73
2020 PM-05 15 37 20 17 11 0 1 52 28 123
2020 PM-06 8 18 28 24 22 0 0 26 46 50
2019 PM 24 29 24 15 7 0 1 53 22 357
2019 PM-03 28 22 17 28 6 0 0 50 33 18
2019 PM-04 31 31 27 7 5 0 0 61 12 59
2019 PM-05 24 30 23 15 6 0 1 55 21 175
2019 PM-06 12 28 30 17 13 0 0 40 30 83
2018 PM 21 28 23 17 11 0 1 49 28 360
2018 PM-03 25 42 17 8 8 0 0 67 17 12
2018 PM-04 30 30 22 9 9 0 0 60 18 67
2018 PM-05 20 29 27 16 8 0 1 49 24 178
2018 PM-06 17 21 14 28 20 0 0 38 48 90
2017 PM 19 37 27 11 5 0 1 57 16 433
2017 PM-02 23 54 0 15 8 0 0 77 23 12
2017 PM-03 29 57 7 0 0 0 7 92 0 14
2017 PM-04 20 39 31 8 1 0 0 60 9 84
2017 PM-05 22 38 24 9 6 0 1 60 16 218
2017 PM-06 8 30 35 19 8 0 0 38 27 94
2014 PM 22 35 25 10 7 0 1 57 17 394
2014 PM-01 27 64 9 0 0 0 0 91 0 10
2014 PM-02 35 28 37 0 0 0 0 63 0 16
2014 PM-03 25 43 25 4 4 0 0 68 7 28
2014 PM-04 27 32 23 8 7 0 3 61 15 74
2014 PM-05 21 38 25 10 6 0 1 59 16 171
2014 PM-06 15 24 29 16 14 0 1 40 31 86

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 7 28 39 19 6 1 1 25 35 285
2020 PM-02 0 13 38 31 19 0 0 50 13 16
2020 PM-04 5 27 42 21 1 1 1 23 34 73
2020 PM-05 9 30 37 16 6 1 1 23 40 125
2020 PM-06 6 27 45 20 0 0 2 20 34 51
2019 PM 12 28 39 15 4 1 0 20 41 358
2019 PM-03 11 28 39 22 0 0 0 22 39 18
2019 PM-04 15 25 31 20 7 2 0 28 41 59
2019 PM-05 12 27 44 14 2 0 0 16 39 176
2019 PM-06 11 35 38 13 2 0 1 16 46 84
2018 PM 15 32 38 11 4 0 1 15 47 360
2018 PM-03 0 25 33 33 8 0 0 42 25 12
2018 PM-04 18 25 33 18 6 0 0 24 43 67
2018 PM-05 13 38 39 8 2 1 0 10 51 178
2018 PM-06 18 26 43 9 2 0 2 11 44 90
2017 PM 12 30 38 13 3 1 2 17 43 432
2017 PM-02 8 8 46 8 31 0 0 38 15 12
2017 PM-03 14 14 36 21 7 0 7 31 31 14
2017 PM-04 4 29 34 23 4 5 2 28 34 84
2017 PM-05 15 31 38 11 2 0 2 13 48 217
2017 PM-06 16 33 44 7 0 0 0 7 49 94
2014 PM 27 37 28 5 2 0 1 7 65 392
2014 PM-01 0 29 44 18 9 0 0 27 29 10
2014 PM-02 11 42 24 6 6 6 6 13 60 16
2014 PM-03 28 32 32 0 8 0 0 8 60 28
2014 PM-04 31 26 32 7 3 0 1 10 58 72
2014 PM-05 26 44 26 4 1 0 0 4 70 171
2014 PM-06 31 34 28 6 0 0 1 6 66 86

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 19 39 21 10 1 2 32 28 283
2020 PM-02 6 6 38 25 19 0 6 47 13 16
2020 PM-04 11 22 32 25 7 0 4 33 34 73
2020 PM-05 9 17 43 18 10 3 1 29 27 124
2020 PM-06 4 30 36 26 2 0 2 29 35 50
2019 PM 17 28 30 18 5 1 1 23 46 356
2019 PM-03 17 11 33 28 6 6 0 35 29 18
2019 PM-04 17 27 25 25 5 0 0 31 44 59
2019 PM-05 16 28 35 15 4 1 1 20 45 175
2019 PM-06 22 33 25 16 4 0 1 20 55 83
2018 PM 19 32 32 11 4 1 1 16 52 358
2018 PM-03 8 50 17 25 0 0 0 25 58 12
2018 PM-04 24 32 21 15 8 0 0 23 56 66
2018 PM-05 15 34 39 8 2 2 0 11 49 178
2018 PM-06 22 28 28 15 3 1 2 19 52 89
2017 PM 14 27 34 18 4 2 2 23 42 430
2017 PM-02 15 23 15 31 15 0 0 46 38 12
2017 PM-03 14 7 29 29 7 7 7 42 25 14
2017 PM-04 9 32 27 23 5 4 1 30 42 82
2017 PM-05 16 25 37 15 4 1 2 19 42 218
2017 PM-06 17 31 35 17 0 0 0 17 48 93
2014 PM 36 34 21 4 2 1 1 7 72 394
2014 PM-01 0 9 56 18 18 0 0 36 9 10
2014 PM-02 35 24 17 24 0 0 0 24 59 16
2014 PM-03 39 25 18 7 4 0 8 11 69 28
2014 PM-04 26 35 27 5 3 3 1 9 63 74
2014 PM-05 36 39 20 2 2 1 0 4 76 171
2014 PM-06 46 35 15 2 0 0 1 2 82 86

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 26 32 24 12 4 1 2 16 59 284
2020 PM-02 6 25 19 13 19 13 6 38 38 16
2020 PM-04 22 35 25 14 3 0 1 17 58 72
2020 PM-05 30 35 23 10 1 0 1 11 65 125
2020 PM-06 29 25 27 14 0 0 4 14 57 51
2019 PM 35 32 22 7 4 1 0 11 67 357
2019 PM-03 22 33 33 6 6 0 0 11 56 18
2019 PM-04 24 31 29 5 9 2 0 14 56 58
2019 PM-05 35 37 20 6 1 1 0 7 72 175
2019 PM-06 43 29 20 6 2 0 0 8 71 84
2018 PM 46 30 14 5 4 0 0 9 77 360
2018 PM-03 33 33 17 17 0 0 0 17 67 12
2018 PM-04 45 26 12 8 8 2 0 15 72 66
2018 PM-05 48 31 15 4 2 0 0 6 79 179
2018 PM-06 48 28 18 3 2 0 1 6 76 90
2017 PM 44 30 16 6 2 1 1 8 75 433
2017 PM-02 39 0 15 15 31 0 0 46 39 12
2017 PM-03 36 14 43 7 0 0 0 7 50 14
2017 PM-04 34 36 15 7 2 5 0 10 74 84
2017 PM-05 48 28 17 5 1 0 1 6 77 218
2017 PM-06 45 38 13 4 0 0 0 4 83 94
2014 PM 55 24 14 4 1 1 1 5 81 394
2014 PM-01 20 0 36 9 27 9 0 39 22 10
2014 PM-02 48 17 29 6 0 0 0 6 65 16
2014 PM-03 46 18 29 4 0 0 4 4 66 28
2014 PM-04 45 30 11 8 3 1 3 11 77 74
2014 PM-05 60 27 10 2 0 0 0 2 88 171
2014 PM-06 63 21 14 1 0 0 1 1 85 86

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 31 31 13 5 1 1 18 50 282
2020 PM-02 6 13 25 19 25 6 6 50 21 16
2020 PM-04 15 32 29 17 6 0 1 23 48 72
2020 PM-05 21 28 35 11 2 1 1 14 50 124
2020 PM-06 22 45 22 10 0 0 2 10 68 51
2019 PM 18 31 34 11 4 1 0 16 50 357
2019 PM-03 6 28 39 11 11 0 6 24 35 18
2019 PM-04 24 26 21 17 10 2 0 28 51 58
2019 PM-05 19 30 40 10 1 0 0 11 49 175
2019 PM-06 19 40 30 10 1 0 0 11 60 84
2018 PM 25 34 31 8 2 0 0 9 59 359
2018 PM-03 17 17 42 25 0 0 0 25 33 12
2018 PM-04 24 30 27 12 7 0 0 19 54 67
2018 PM-05 24 36 33 7 1 0 0 8 59 177
2018 PM-06 29 37 31 3 0 0 0 3 66 90
2017 PM 21 35 31 9 2 0 1 11 57 432
2017 PM-02 15 0 54 23 8 0 0 31 15 12
2017 PM-03 21 14 36 21 7 0 0 29 36 14
2017 PM-04 15 32 31 14 5 1 1 19 49 84
2017 PM-05 23 36 32 6 1 0 1 7 60 218
2017 PM-06 26 41 27 6 0 0 0 6 67 93
2014 PM 27 34 28 7 2 0 1 10 62 394
2014 PM-01 0 9 38 18 27 0 9 49 10 10
2014 PM-02 24 24 35 17 0 0 0 17 48 16
2014 PM-03 25 25 32 18 0 0 0 18 50 28
2014 PM-04 19 26 32 12 7 1 3 20 46 74
2014 PM-05 29 40 29 2 0 0 0 2 68 171
2014 PM-06 35 40 17 7 0 0 1 7 75 86

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 28 22 14 8 2 2 23 53 285
2020 PM-02 0 19 19 19 31 6 6 57 21 16
2020 PM-04 16 22 26 21 10 1 4 32 41 73
2020 PM-05 29 31 19 13 6 2 1 19 61 125
2020 PM-06 29 35 25 6 0 2 2 6 67 51
2019 PM 28 27 27 13 4 1 0 17 55 357
2019 PM-03 12 18 41 18 12 0 0 29 29 17
2019 PM-04 27 22 24 15 8 3 0 25 51 59
2019 PM-05 27 30 31 11 2 0 0 13 56 176
2019 PM-06 39 30 18 12 1 0 0 13 69 83
2018 PM 30 33 27 6 2 2 1 9 64 360
2018 PM-03 17 17 33 17 0 17 0 20 40 12
2018 PM-04 25 28 33 4 7 1 0 12 55 67
2018 PM-05 28 38 25 6 1 1 1 7 67 178
2018 PM-06 36 30 24 7 0 1 2 7 68 90
2017 PM 28 28 29 9 3 1 2 13 58 433
2017 PM-02 23 8 23 31 0 15 0 36 36 12
2017 PM-03 21 14 50 7 7 0 0 14 36 14
2017 PM-04 19 27 25 17 7 1 4 25 49 84
2017 PM-05 30 29 27 9 3 1 1 12 60 218
2017 PM-06 34 31 33 1 0 0 1 1 66 94
2014 PM 37 30 21 7 3 1 2 10 68 393
2014 PM-01 0 9 47 0 44 0 0 44 9 10
2014 PM-02 30 24 12 11 0 11 11 15 69 16
2014 PM-03 32 36 22 11 0 0 0 11 67 28
2014 PM-04 23 31 23 14 5 0 4 20 56 74
2014 PM-05 38 35 20 5 1 0 1 5 74 170
2014 PM-06 54 21 20 3 1 0 1 5 75 86

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 23 30 17 6 3 2 25 43 282
2020 PM-02 6 13 25 19 25 6 6 50 21 16
2020 PM-04 19 26 24 15 7 6 3 24 50 72
2020 PM-05 19 23 32 18 6 1 2 24 43 124
2020 PM-06 20 24 37 18 0 0 2 18 44 51
2019 PM 27 27 28 13 4 1 1 16 55 359
2019 PM-03 22 28 17 17 17 0 0 33 50 18
2019 PM-04 29 24 32 12 2 2 0 14 53 59
2019 PM-05 26 26 32 13 2 0 1 15 53 176
2019 PM-06 32 29 24 11 2 0 2 13 62 84
2018 PM 26 31 26 12 4 1 1 16 57 359
2018 PM-03 50 0 17 17 17 0 0 33 50 12
2018 PM-04 34 25 19 13 6 0 1 20 61 67
2018 PM-05 19 36 29 12 3 1 0 15 55 178
2018 PM-06 24 33 28 11 2 1 1 14 57 89
2017 PM 17 28 31 16 3 2 3 19 47 431
2017 PM-02 31 8 15 39 8 0 0 46 38 12
2017 PM-03 14 14 64 0 0 0 7 0 31 14
2017 PM-04 20 27 29 13 2 4 5 17 52 84
2017 PM-05 14 30 31 18 3 2 2 22 46 216
2017 PM-06 19 28 34 15 2 0 2 17 48 94
2014 PM 25 28 30 11 3 1 2 15 55 394
2014 PM-01 0 36 20 18 27 0 0 44 36 10
2014 PM-02 30 11 35 12 6 6 0 19 44 16
2014 PM-03 32 29 25 7 4 0 4 11 63 28
2014 PM-04 26 28 26 14 3 3 1 17 56 74
2014 PM-05 21 32 33 11 2 1 2 13 54 171
2014 PM-06 30 25 30 12 0 0 3 12 57 86

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 26 31 28 10 2 1 1 13 58 284
2020 PM-02 13 25 38 13 13 0 0 25 38 16
2020 PM-04 21 29 26 18 3 1 1 21 51 72
2020 PM-05 31 32 28 6 1 0 2 7 64 125
2020 PM-06 31 35 24 6 0 2 2 6 69 51
2019 PM 35 35 20 8 2 0 0 10 70 357
2019 PM-03 17 61 11 6 0 0 6 6 82 18
2019 PM-04 24 34 22 14 7 0 0 20 58 59
2019 PM-05 37 35 21 6 1 0 0 6 73 175
2019 PM-06 44 32 18 6 0 0 0 6 76 84
2018 PM 44 30 20 4 2 1 0 6 75 361
2018 PM-03 17 33 33 8 8 0 0 17 50 12
2018 PM-04 33 30 27 6 3 1 0 9 64 67
2018 PM-05 46 31 17 4 1 1 0 6 78 179
2018 PM-06 51 30 18 0 0 0 1 0 82 90
2017 PM 38 30 24 5 2 1 1 7 70 432
2017 PM-02 15 15 46 15 8 0 0 23 31 12
2017 PM-03 14 7 50 14 14 0 0 29 21 14
2017 PM-04 25 29 32 7 4 4 0 11 55 84
2017 PM-05 44 33 17 4 0 0 1 5 78 218
2017 PM-06 45 32 23 0 0 0 0 0 77 93
2014 PM 42 30 21 3 2 1 1 5 74 392
2014 PM-01 0 29 27 9 18 18 0 32 35 10
2014 PM-02 30 29 24 6 0 11 0 6 67 16
2014 PM-03 35 36 21 4 4 0 0 7 71 28
2014 PM-04 32 30 28 3 4 1 1 7 64 74
2014 PM-05 44 31 21 2 1 0 0 4 75 171
2014 PM-06 52 30 12 2 1 0 2 4 84 84

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 12 26 39 17 5 0 1 22 38 284
2020 PM-02 6 6 31 31 19 0 6 53 13 16
2020 PM-04 12 32 34 18 3 0 1 21 44 73
2020 PM-05 14 23 44 14 6 0 0 19 37 124
2020 PM-06 10 35 39 14 0 0 2 14 46 51
2019 PM 18 26 35 16 4 0 0 20 44 359
2019 PM-03 22 22 44 11 0 0 0 11 44 18
2019 PM-04 14 22 39 19 7 0 0 25 36 59
2019 PM-05 17 27 35 17 4 1 0 21 44 176
2019 PM-06 21 30 37 10 1 0 1 11 52 84
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 16 33 16 10 6 11 8 62 19 284
2020 PM-02 25 25 31 0 6 13 0 57 7 16
2020 PM-04 18 29 13 10 8 13 10 61 23 72
2020 PM-05 16 34 15 10 6 10 8 62 20 125
2020 PM-06 16 39 18 10 2 6 10 65 14 51
2019 PM 21 31 13 13 14 5 3 56 29 357
2019 PM-03 22 28 22 22 0 0 6 53 24 18
2019 PM-04 19 31 9 12 14 9 7 59 31 58
2019 PM-05 18 33 13 13 16 6 2 56 31 176
2019 PM-06 24 31 13 13 13 2 2 58 28 83
2018 PM 14 34 18 14 9 9 3 54 26 360
2018 PM-03 0 42 17 17 8 8 8 50 30 12
2018 PM-04 18 20 14 15 17 15 2 45 38 66
2018 PM-05 12 31 21 16 8 8 4 49 27 179
2018 PM-06 16 50 16 6 4 7 2 72 11 90
2017 PM 23 35 14 9 7 6 5 66 18 433
2017 PM-02 15 38 0 8 15 0 23 70 30 12
2017 PM-03 29 29 14 0 0 14 14 80 0 14
2017 PM-04 22 35 13 5 11 5 10 67 18 84
2017 PM-05 23 30 16 11 8 8 3 61 21 218
2017 PM-06 23 48 13 8 2 4 2 76 10 94
2014 PM 28 32 15 10 4 7 4 68 16 394
2014 PM-01 18 44 9 20 0 9 0 68 22 10
2014 PM-02 29 37 17 0 0 6 11 80 0 16
2014 PM-03 25 25 28 11 4 4 4 54 16 28
2014 PM-04 33 24 16 4 11 11 1 65 17 74
2014 PM-05 24 34 13 13 4 8 4 66 19 171
2014 PM-06 37 34 14 6 0 3 6 78 6 86

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 29 13 9 4 2 0 74 13 285
2020 PM-02 63 13 19 6 0 0 0 75 6 16
2020 PM-04 34 30 16 8 5 5 0 68 14 73
2020 PM-05 46 27 10 11 5 1 1 74 16 125
2020 PM-06 47 35 10 6 0 2 0 84 6 51
2019 PM 39 30 8 15 8 1 0 70 23 358
2019 PM-03 39 44 0 17 0 0 0 83 17 18
2019 PM-04 36 33 5 12 10 3 0 71 23 58
2019 PM-05 35 30 8 17 10 1 0 65 27 176
2019 PM-06 48 29 7 13 4 0 0 76 17 84
2018 PM 36 31 9 14 9 1 0 68 24 359
2018 PM-03 33 8 42 8 8 0 0 42 17 12
2018 PM-04 37 28 5 17 12 2 0 66 30 65
2018 PM-05 33 31 10 15 11 1 0 64 25 179
2018 PM-06 47 36 3 12 2 0 0 82 14 90
2017 PM 41 36 9 9 6 0 0 76 15 433
2017 PM-02 23 39 15 8 15 0 0 62 23 12
2017 PM-03 50 43 7 0 0 0 0 93 0 14
2017 PM-04 37 37 4 9 12 1 0 75 22 84
2017 PM-05 42 31 11 9 6 0 0 73 15 218
2017 PM-06 43 42 6 10 0 0 0 84 10 94
2014 PM 37 36 10 10 5 1 0 74 16 394
2014 PM-01 53 18 0 29 0 0 0 71 29 10
2014 PM-02 35 35 11 7 11 0 0 71 18 16
2014 PM-03 25 43 11 7 14 0 0 68 22 28
2014 PM-04 39 26 11 11 11 3 0 66 22 74
2014 PM-05 33 37 12 13 4 1 0 71 17 171
2014 PM-06 50 42 5 2 0 0 1 93 2 86

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 29 7 6 2 1 0 85 8 283
2020 PM-04 52 33 5 8 0 1 0 86 8 73
2020 PM-05 58 28 4 6 5 0 0 86 10 125
2020 PM-06 54 28 12 4 0 2 0 84 4 50
2019 PM 44 33 8 9 5 0 0 78 14 358
2019 PM-03 50 33 11 6 0 0 0 83 6 18
2019 PM-04 39 41 7 7 5 2 0 81 12 59
2019 PM-05 41 34 10 11 5 0 0 74 16 176
2019 PM-06 53 27 7 8 5 0 0 80 13 83
2018 PM 47 30 11 8 4 1 0 78 12 358
2018 PM-03 42 42 17 0 0 0 0 83 0 12
2018 PM-04 53 23 12 8 3 2 0 77 11 66
2018 PM-05 43 32 10 10 4 1 0 76 14 179
2018 PM-06 56 27 9 5 3 0 0 83 8 88
2017 PM 49 41 3 5 2 0 0 91 7 432
2017 PM-02 46 31 15 0 8 0 0 77 8 12
2017 PM-03 79 21 0 0 0 0 0 100 0 14
2017 PM-04 53 37 4 5 1 1 0 90 6 84
2017 PM-05 45 44 2 6 2 0 0 89 9 218
2017 PM-06 48 46 3 1 1 0 0 95 2 93
2014 PM 43 46 5 4 2 0 0 89 6 394
2014 PM-01 44 38 9 9 0 0 0 82 9 10
2014 PM-02 54 28 0 12 6 0 0 82 18 16
2014 PM-03 32 61 4 4 0 0 0 93 4 28
2014 PM-04 45 44 7 3 1 0 0 89 4 74
2014 PM-05 40 47 6 6 1 0 0 87 7 171
2014 PM-06 52 44 1 1 1 0 0 97 2 86

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 45 10 4 1 2 0 85 5 284
2020 PM-02 63 19 13 6 0 0 0 81 6 16
2020 PM-04 24 53 13 4 1 6 0 81 6 72
2020 PM-05 41 44 9 4 2 0 0 85 6 125
2020 PM-06 45 43 8 2 0 2 0 90 2 51
2019 PM 39 39 9 10 2 1 0 79 12 358
2019 PM-03 33 50 11 6 0 0 0 83 6 18
2019 PM-04 33 41 14 5 5 2 0 75 11 58
2019 PM-05 35 40 8 15 2 0 0 75 17 176
2019 PM-06 49 39 7 5 0 0 0 88 5 84
2018 PM 35 44 9 9 2 1 0 80 11 360
2018 PM-03 25 58 0 17 0 0 0 83 17 12
2018 PM-04 38 39 8 11 2 3 0 80 13 66
2018 PM-05 32 44 12 8 2 2 0 78 10 179
2018 PM-06 42 46 6 6 1 0 0 88 7 90

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 29 11 5 6 6 2 77 11 285
2020 PM-02 38 19 25 6 0 13 0 64 7 16
2020 PM-04 36 33 12 5 7 4 3 74 13 73
2020 PM-05 40 30 8 6 8 7 2 76 15 125
2020 PM-06 53 29 10 4 0 2 2 86 4 51
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 31 13 3 2 1 2 82 5 284
2020 PM-02 31 25 38 0 0 0 6 60 0 16
2020 PM-04 41 37 12 5 1 0 3 80 7 73
2020 PM-05 49 31 10 4 3 2 1 82 7 124
2020 PM-06 57 31 10 0 0 0 2 90 0 51
2019 PM 48 29 14 5 2 1 1 79 7 358
2019 PM-03 50 28 22 0 0 0 0 78 0 18
2019 PM-04 51 20 14 3 5 2 5 76 9 59
2019 PM-05 43 33 15 8 1 0 1 76 9 175
2019 PM-06 54 32 10 1 4 0 0 86 5 84

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 31 12 8 6 0 0 74 14 285
2020 PM-02 56 25 6 0 13 0 0 81 13 16
2020 PM-04 38 30 12 11 8 0 0 68 19 73
2020 PM-05 40 34 13 6 6 1 0 74 13 125
2020 PM-06 47 33 8 10 0 0 2 82 10 51
2019 PM 38 32 10 13 7 0 0 69 20 359
2019 PM-03 56 28 6 11 0 0 0 83 11 18
2019 PM-04 39 32 12 12 5 0 0 71 17 59
2019 PM-05 35 32 9 15 9 0 0 66 24 176
2019 PM-06 32 38 12 13 5 0 0 70 18 84
2018 PM 28 39 11 12 6 1 2 70 19 359
2018 PM-03 50 17 0 25 8 0 0 67 33 12
2018 PM-04 35 32 11 12 8 0 3 69 20 66
2018 PM-05 25 43 14 12 4 1 1 69 17 178
2018 PM-06 29 40 9 12 6 2 2 72 19 90
2017 PM 29 44 9 11 5 1 0 74 16 433
2017 PM-02 31 39 8 8 15 0 0 69 23 12
2017 PM-03 43 57 0 0 0 0 0 100 0 14
2017 PM-04 25 42 11 18 5 0 0 67 23 84
2017 PM-05 31 42 10 10 5 1 1 75 15 218
2017 PM-06 22 52 7 12 4 2 0 76 16 94
2014 PM 29 41 12 12 4 1 1 71 16 393
2014 PM-01 18 64 0 18 0 0 0 82 18 10
2014 PM-02 46 23 20 0 11 0 0 69 11 16
2014 PM-03 29 35 21 7 7 0 0 65 14 28
2014 PM-04 26 43 14 9 5 0 3 71 15 74
2014 PM-05 29 39 12 13 4 2 1 70 17 170
2014 PM-06 29 47 8 13 2 0 1 77 15 86

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 25 13 5 6 3 2 75 11 285
2020 PM-02 63 13 13 6 6 0 0 75 13 16
2020 PM-04 40 33 10 7 7 3 1 76 14 73
2020 PM-05 46 22 14 6 6 4 2 73 13 125
2020 PM-06 51 27 16 2 2 0 2 80 4 51

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 32 11 8 5 0 0 76 13 284
2020 PM-02 50 19 19 13 0 0 0 69 13 16
2020 PM-04 37 36 10 8 8 0 1 74 17 73
2020 PM-05 41 37 10 6 6 0 0 78 13 125
2020 PM-06 56 22 10 10 2 0 0 78 12 50
2019 PM 39 33 11 12 6 0 0 72 18 359
2019 PM-03 33 56 6 6 0 0 0 89 6 18
2019 PM-04 42 34 7 10 7 0 0 76 17 59
2019 PM-05 35 32 11 16 6 0 0 66 22 176
2019 PM-06 42 30 14 7 7 0 0 71 14 84
2018 PM 36 33 13 9 6 1 1 71 16 359
2018 PM-03 50 8 17 17 8 0 0 58 25 12
2018 PM-04 42 35 14 2 5 0 3 80 6 66
2018 PM-05 34 34 15 10 6 1 1 69 16 178
2018 PM-06 36 36 8 12 7 2 0 73 19 90
2017 PM 39 38 10 9 4 0 0 77 13 433
2017 PM-02 23 54 0 8 15 0 0 77 23 12
2017 PM-03 64 36 0 0 0 0 0 100 0 14
2017 PM-04 34 41 6 15 2 1 0 76 18 84
2017 PM-05 42 33 11 9 6 0 0 75 14 218
2017 PM-06 32 47 13 5 3 0 0 79 9 94
2014 PM 36 36 12 10 5 1 0 73 15 394
2014 PM-01 44 38 0 18 0 0 0 82 18 10
2014 PM-02 46 29 6 13 6 0 0 76 18 16
2014 PM-03 33 42 4 7 14 0 0 75 21 28
2014 PM-04 33 38 16 7 5 1 0 71 12 74
2014 PM-05 32 36 13 12 5 2 0 69 18 171
2014 PM-06 44 35 12 6 3 0 0 79 9 86

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 42 58 285
2020 PM-02 31 69 16
2020 PM-04 47 53 73
2020 PM-05 46 54 125
2020 PM-06 31 69 51

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 25 10 2 3 6 11 82 5 285
2020 PM-02 38 19 13 6 0 13 13 75 8 16
2020 PM-04 45 27 3 3 5 10 7 87 10 73
2020 PM-05 41 24 14 2 3 6 10 77 6 125
2020 PM-06 45 27 10 0 0 2 16 88 0 51

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 31 10 5 6 0 0 78 11 283
2020 PM-02 63 19 13 0 6 0 0 81 6 16
2020 PM-04 40 32 14 10 5 0 0 71 15 73
2020 PM-05 44 35 7 6 8 0 0 79 14 123
2020 PM-06 59 27 10 2 2 0 0 86 4 51
2019 PM 43 28 10 11 8 0 0 71 18 359
2019 PM-03 50 44 6 0 0 0 0 94 0 18
2019 PM-04 51 29 7 8 5 0 0 80 14 59
2019 PM-05 43 24 11 13 10 0 0 66 23 176
2019 PM-06 35 33 14 12 5 0 1 69 17 84
2018 PM 36 30 13 11 8 2 1 68 19 358
2018 PM-03 50 8 8 25 8 0 0 58 33 12
2018 PM-04 45 26 8 14 6 0 2 72 20 66
2018 PM-05 33 32 15 11 7 2 1 67 18 177
2018 PM-06 34 30 16 7 10 2 1 67 17 90
2017 PM 42 34 11 7 5 1 0 77 12 432
2017 PM-02 38 39 0 0 23 0 0 77 23 12
2017 PM-03 79 21 0 0 0 0 0 100 0 14
2017 PM-04 43 29 13 12 4 0 0 71 15 84
2017 PM-05 43 34 10 6 5 1 0 78 12 218
2017 PM-06 33 41 16 6 2 1 0 75 9 93
2014 PM 35 36 12 10 5 2 1 73 15 394
2014 PM-01 44 38 9 0 9 0 0 82 9 10
2014 PM-02 52 24 18 0 6 0 0 76 6 16
2014 PM-03 40 25 18 7 11 0 0 65 18 28
2014 PM-04 37 34 13 7 5 4 0 73 13 74
2014 PM-05 32 36 13 13 4 1 1 69 18 171
2014 PM-06 37 44 6 8 3 0 1 82 12 86
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 34 15 12 3 9 0 67 17 284
2020 PM-02 50 25 19 0 6 0 0 75 6 16
2020 PM-04 25 38 10 18 4 5 0 67 23 73
2020 PM-05 26 29 15 13 2 15 0 64 18 124
2020 PM-06 24 39 20 8 4 6 0 67 13 51
2019 PM 20 33 23 13 6 4 0 55 21 356
2019 PM-03 44 39 6 0 0 11 0 94 0 18
2019 PM-04 17 38 22 12 9 2 0 56 21 58
2019 PM-05 19 30 22 16 8 4 0 51 25 176
2019 PM-06 12 40 30 12 4 2 0 53 16 83
2018 PM 13 46 19 12 6 4 0 61 19 361
2018 PM-03 17 25 33 8 8 8 0 45 18 12
2018 PM-04 16 49 9 13 7 4 0 69 22 67
2018 PM-05 12 44 18 16 6 4 0 58 23 179
2018 PM-06 13 53 21 6 4 2 0 68 10 90
2017 PM 19 44 16 11 3 6 0 68 15 433
2017 PM-02 23 31 23 0 8 15 0 64 9 12
2017 PM-03 50 29 14 0 0 7 0 85 0 14
2017 PM-04 17 52 10 7 4 11 0 77 12 84
2017 PM-05 18 42 18 12 4 5 0 64 17 218
2017 PM-06 17 46 17 15 1 4 0 66 16 94
2014 PM 18 35 21 9 7 9 0 59 18 394
2014 PM-01 36 27 20 9 9 0 0 62 18 10
2014 PM-02 58 31 6 0 0 6 0 94 0 16
2014 PM-03 14 39 25 11 11 0 0 53 21 28
2014 PM-04 19 21 24 4 9 20 1 52 17 74
2014 PM-05 13 36 23 11 6 11 0 56 18 171
2014 PM-06 17 49 16 12 5 1 0 67 16 86

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 24 39 16 13 6 2 0 64 19 285
2020 PM-02 50 31 6 6 6 0 0 81 13 16
2020 PM-04 26 37 11 16 10 0 0 63 26 73
2020 PM-05 22 38 18 13 6 4 0 63 19 125
2020 PM-06 14 43 27 8 6 2 0 58 14 51
2019 PM 17 30 22 19 11 1 0 48 30 355
2019 PM-03 39 28 28 0 0 6 0 71 0 18
2019 PM-04 17 38 14 10 19 2 0 56 30 58
2019 PM-05 15 29 21 23 12 1 0 44 35 175
2019 PM-06 12 30 28 20 10 0 0 42 30 83
2018 PM 11 33 19 22 14 2 0 45 36 361
2018 PM-03 8 33 42 17 0 0 0 42 17 12
2018 PM-04 15 30 16 21 15 3 0 46 37 67
2018 PM-05 10 30 21 22 16 2 0 40 39 179
2018 PM-06 10 41 17 21 10 1 0 52 31 90
2017 PM 13 41 20 17 6 3 0 56 23 433
2017 PM-02 15 23 39 0 15 8 0 42 17 12
2017 PM-03 21 50 14 7 0 7 0 77 8 14
2017 PM-04 13 50 12 13 6 6 0 67 20 84
2017 PM-05 13 36 23 21 6 1 0 50 27 218
2017 PM-06 10 48 19 17 5 1 0 58 23 94
2014 PM 10 26 23 22 15 4 0 38 39 394
2014 PM-01 27 47 9 9 9 0 0 73 18 10
2014 PM-02 34 12 37 6 6 6 0 49 12 16
2014 PM-03 11 25 43 0 21 0 0 36 21 28
2014 PM-04 15 22 24 19 15 5 0 39 36 74
2014 PM-05 5 25 21 28 16 5 0 31 47 171
2014 PM-06 9 35 15 24 14 2 0 45 39 86

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 35 21 16 9 4 0 52 26 285
2020 PM-02 44 25 6 19 6 0 0 69 25 16
2020 PM-04 12 38 15 16 15 3 0 52 32 73
2020 PM-05 11 40 20 17 8 4 0 53 26 125
2020 PM-06 12 29 39 10 8 2 0 42 18 51
2019 PM 8 27 22 24 16 3 0 36 41 355
2019 PM-03 28 28 33 6 0 6 0 59 6 18
2019 PM-04 7 29 22 17 19 5 0 38 38 58
2019 PM-05 6 23 23 31 16 1 0 29 47 176
2019 PM-06 5 34 20 19 20 1 0 39 40 83
2018 PM 6 23 19 31 18 3 0 30 50 359
2018 PM-03 8 25 25 25 17 0 0 33 42 12
2018 PM-04 9 27 13 31 16 3 0 37 49 67
2018 PM-05 4 20 21 33 17 3 0 26 52 178
2018 PM-06 7 26 18 28 19 2 0 33 48 89
2017 PM 7 31 22 23 12 6 0 40 37 433
2017 PM-02 15 23 23 8 23 8 0 42 33 12
2017 PM-03 14 50 14 7 0 14 0 75 8 14
2017 PM-04 4 38 14 24 11 10 0 46 38 84
2017 PM-05 7 27 25 24 11 5 0 36 37 218
2017 PM-06 6 29 22 27 15 1 0 35 42 94
2014 PM 5 20 19 31 21 4 0 26 54 394
2014 PM-01 27 47 18 0 9 0 0 73 9 10
2014 PM-02 17 28 18 25 6 6 0 48 33 16
2014 PM-03 7 21 22 25 21 4 0 29 48 28
2014 PM-04 8 19 20 27 18 8 0 30 49 74
2014 PM-05 2 18 18 36 22 5 0 21 61 171
2014 PM-06 3 20 22 29 26 0 0 23 55 86

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 16 32 21 21 10 0 0 48 31 284
2020 PM-02 44 31 6 6 13 0 0 75 19 16
2020 PM-04 15 33 18 21 14 0 0 48 34 73
2020 PM-05 10 33 22 24 10 1 0 44 34 125
2020 PM-06 18 24 26 24 6 0 2 43 31 50
2019 PM 8 25 20 28 17 2 0 33 46 356
2019 PM-03 22 39 17 17 0 6 0 65 18 18
2019 PM-04 7 29 14 31 17 2 0 37 49 58
2019 PM-05 5 22 25 27 20 1 1 27 48 176
2019 PM-06 4 29 17 33 17 1 0 33 50 83
2018 PM 4 22 21 31 19 2 0 27 52 360
2018 PM-03 9 18 27 36 9 0 0 27 45 11
2018 PM-04 7 22 12 31 24 3 0 31 57 67
2018 PM-05 3 20 23 31 21 1 0 24 53 179
2018 PM-06 3 28 24 29 12 3 0 32 43 90
2017 PM 8 34 19 26 10 3 0 43 38 433
2017 PM-02 15 15 15 23 31 0 0 31 54 12
2017 PM-03 21 50 14 0 7 7 0 77 8 14
2017 PM-04 6 27 26 23 13 5 0 35 37 84
2017 PM-05 6 32 18 29 11 3 0 39 42 218
2017 PM-06 6 48 15 27 4 0 0 54 31 94
2014 PM 5 23 14 36 19 3 0 29 57 393
2014 PM-01 29 44 9 9 9 0 0 73 18 10
2014 PM-02 6 41 11 25 11 6 0 49 39 16
2014 PM-03 7 18 14 28 32 0 0 25 60 28
2014 PM-04 6 26 15 34 18 3 0 32 53 74
2014 PM-05 3 17 16 42 19 3 0 21 62 170
2014 PM-06 6 24 12 38 19 1 0 31 58 86

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 29 21 8 1 0 0 70 9 283
2020 PM-02 63 25 6 6 0 0 0 88 6 16
2020 PM-04 37 32 22 8 1 0 0 68 10 73
2020 PM-05 45 26 22 6 1 1 0 71 7 125
2020 PM-06 24 37 22 14 2 0 0 61 16 49
2019 PM 36 30 20 7 3 4 0 69 10 358
2019 PM-03 44 28 17 0 0 11 0 81 0 18
2019 PM-04 29 31 24 7 5 5 0 63 13 59
2019 PM-05 35 30 22 7 5 2 0 66 12 175
2019 PM-06 37 35 14 10 0 5 0 75 10 84
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 21 52 15 9 2 0 0 73 11 284
2020 PM-02 31 38 19 13 0 0 0 69 13 16
2020 PM-04 18 56 10 10 5 1 0 75 15 73
2020 PM-05 23 49 20 5 2 0 0 73 7 124
2020 PM-06 16 59 10 16 0 0 0 75 16 51
2019 PM 14 50 18 13 4 1 0 64 18 359
2019 PM-03 22 44 33 0 0 0 0 67 0 18
2019 PM-04 17 51 14 10 7 2 0 69 17 59
2019 PM-05 13 49 16 16 5 1 0 63 21 176
2019 PM-06 11 49 21 14 5 0 0 60 19 84
2018 PM 13 50 18 13 5 0 0 63 19 359
2018 PM-03 25 50 25 0 0 0 0 75 0 12
2018 PM-04 24 50 11 9 5 2 0 75 14 66
2018 PM-05 10 52 18 13 7 0 0 62 20 178
2018 PM-06 11 49 18 18 4 0 0 60 22 90
2017 PM 15 54 16 11 4 1 0 69 15 432
2017 PM-02 15 46 23 15 0 0 0 61 15 12
2017 PM-03 43 36 14 0 0 0 7 85 0 14
2017 PM-04 17 52 12 11 6 2 0 71 17 84
2017 PM-05 13 53 16 13 4 0 0 67 17 217
2017 PM-06 12 57 20 6 4 0 0 69 11 94
2014 PM 10 34 18 23 13 1 0 44 37 394
2014 PM-01 27 56 9 0 9 0 0 82 9 10
2014 PM-02 40 25 18 6 11 0 0 65 17 16
2014 PM-03 11 61 11 14 4 0 0 72 18 28
2014 PM-04 16 36 15 18 11 3 1 55 30 74
2014 PM-05 5 30 23 29 12 1 0 35 42 171
2014 PM-06 6 33 19 23 19 1 0 39 42 86

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 7 36 21 22 13 1 0 43 35 284
2020 PM-02 25 31 19 19 6 0 0 56 25 16
2020 PM-04 4 34 22 22 18 0 0 38 40 73
2020 PM-05 6 38 19 20 14 2 0 46 34 125
2020 PM-06 4 28 28 30 10 0 0 32 40 50
2019 PM 4 18 18 35 23 1 0 23 59 357
2019 PM-03 11 44 17 17 11 0 0 56 28 18
2019 PM-04 7 24 15 27 25 2 0 31 53 59
2019 PM-05 2 16 22 36 24 1 0 18 60 174
2019 PM-06 0 14 12 44 29 1 0 14 73 84

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 38 15 14 6 3 1 64 20 284
2020 PM-02 31 25 13 19 6 6 0 60 27 16
2020 PM-04 12 44 14 23 7 0 0 56 30 73
2020 PM-05 26 34 17 10 7 4 2 64 18 124
2020 PM-06 25 53 10 6 0 4 2 83 6 51
2019 PM 21 45 14 12 5 2 1 68 18 359
2019 PM-03 17 22 28 28 0 6 0 41 29 18
2019 PM-04 20 49 15 5 8 2 0 71 14 59
2019 PM-05 16 44 13 16 6 3 2 63 23 176
2019 PM-06 30 49 15 4 2 0 0 79 6 84
2018 PM 22 42 15 13 5 2 1 66 18 357
2018 PM-03 0 50 8 17 0 17 8 67 22 12
2018 PM-04 18 30 18 17 9 3 5 52 28 66
2018 PM-05 19 41 17 16 6 2 1 61 22 177
2018 PM-06 36 54 7 3 0 0 0 90 3 89
2017 PM 23 41 14 12 5 4 1 67 19 433
2017 PM-02 8 39 15 8 8 15 8 60 20 12
2017 PM-03 21 50 21 7 0 0 0 71 7 14
2017 PM-04 14 39 12 18 6 11 0 60 27 84
2017 PM-05 20 39 16 14 6 3 1 62 21 218
2017 PM-06 36 48 8 4 3 0 0 84 8 94
2014 PM 24 44 14 13 3 1 1 69 16 394
2014 PM-01 27 44 0 20 0 9 0 78 22 10
2014 PM-02 28 30 12 18 6 6 0 62 25 16
2014 PM-03 7 53 14 15 7 0 4 63 22 28
2014 PM-04 31 34 16 14 4 1 0 66 18 74
2014 PM-05 20 47 16 14 1 1 1 69 15 171
2014 PM-06 30 47 13 5 2 0 3 80 7 86

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 36 27 9 3 1 0 60 13 282
2020 PM-02 38 31 25 6 0 0 0 69 6 16
2020 PM-04 24 32 31 8 6 0 0 56 14 72
2020 PM-05 20 38 27 9 3 3 0 60 12 125
2020 PM-06 22 38 28 10 2 0 0 60 12 50
2019 PM 17 38 26 11 6 3 0 57 17 356
2019 PM-03 22 33 33 11 0 0 0 56 11 18
2019 PM-04 17 42 24 8 7 2 0 60 16 59
2019 PM-05 14 36 24 14 8 3 0 52 23 174
2019 PM-06 17 46 29 7 1 0 0 63 8 83
2018 PM 15 46 23 10 6 1 0 61 16 358
2018 PM-03 17 50 25 0 0 8 0 73 0 12
2018 PM-04 17 41 23 9 8 3 0 59 17 66
2018 PM-05 12 44 26 11 7 0 0 56 18 179
2018 PM-06 17 56 17 8 2 0 0 73 10 88

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 13 21 22 16 14 13 2 40 35 283
2020 PM-02 25 13 6 13 19 19 6 50 42 16
2020 PM-04 11 24 21 17 19 8 0 38 39 72
2020 PM-05 13 20 22 17 14 13 2 39 36 124
2020 PM-06 12 25 22 12 10 18 2 46 27 51
2019 PM 8 19 18 20 20 11 3 32 47 359
2019 PM-03 6 33 6 17 6 22 11 58 33 18
2019 PM-04 12 29 12 15 19 10 3 47 39 59
2019 PM-05 6 18 20 19 22 14 1 28 48 176
2019 PM-06 6 12 24 29 20 7 2 20 54 84
2018 PM 5 19 20 20 24 11 1 27 50 358
2018 PM-03 0 8 17 25 17 25 8 13 63 12
2018 PM-04 6 15 14 18 28 17 2 26 57 65
2018 PM-05 6 20 21 18 25 9 1 28 48 179
2018 PM-06 3 19 24 26 17 11 0 25 48 90
2017 PM 6 18 18 18 21 15 4 30 48 433
2017 PM-02 15 15 15 23 23 8 0 33 50 12
2017 PM-03 14 21 14 7 0 43 0 63 13 14
2017 PM-04 6 14 11 19 27 19 4 26 60 84
2017 PM-05 6 17 17 17 24 15 3 29 51 218
2017 PM-06 3 21 29 17 13 11 6 29 36 94
2014 PM 6 18 22 25 16 11 2 28 47 394
2014 PM-01 36 9 9 20 9 18 0 54 35 10
2014 PM-02 23 7 37 11 11 6 6 33 26 16
2014 PM-03 0 21 14 18 32 12 4 25 59 28
2014 PM-04 10 20 26 18 14 11 3 34 36 74
2014 PM-05 2 16 22 32 15 11 2 21 54 171
2014 PM-06 7 23 21 23 14 9 2 34 42 86

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 11 26 18 21 22 2 0 38 44 283
2020 PM-02 31 38 13 6 13 0 0 69 19 16
2020 PM-04 8 32 14 22 25 0 0 40 47 73
2020 PM-05 10 20 24 21 23 3 0 30 45 123
2020 PM-06 12 22 12 24 25 6 0 35 52 51
2019 PM 9 21 16 27 27 1 0 29 54 359
2019 PM-03 11 33 22 22 11 0 0 44 33 18
2019 PM-04 12 22 17 24 24 2 0 34 48 59
2019 PM-05 7 17 20 26 30 1 0 24 56 176
2019 PM-06 4 24 8 33 31 0 0 27 64 84
2018 PM 3 19 17 29 31 1 0 22 60 357
2018 PM-03 0 33 8 33 17 8 0 36 55 12
2018 PM-04 5 24 9 21 38 3 0 30 61 66
2018 PM-05 4 17 19 29 31 1 0 21 60 178
2018 PM-06 1 19 20 34 26 0 0 20 60 89
2017 PM 9 28 17 23 21 2 1 37 45 433
2017 PM-02 23 8 8 15 31 0 15 36 55 12
2017 PM-03 21 29 14 21 14 0 0 50 36 14
2017 PM-04 10 33 11 19 24 4 0 44 45 84
2017 PM-05 8 25 18 26 21 2 0 34 48 218
2017 PM-06 3 33 22 24 17 0 0 36 41 94
2014 PM 8 27 21 24 18 1 1 36 43 394
2014 PM-01 27 27 9 38 0 0 0 53 38 10
2014 PM-02 11 29 30 12 11 6 0 43 25 16
2014 PM-03 11 22 40 14 14 0 0 32 28 28
2014 PM-04 12 30 15 18 22 3 1 44 41 74
2014 PM-05 6 22 25 29 16 1 1 28 46 171
2014 PM-06 5 36 15 23 21 0 0 41 44 86

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 20 13 28 25 2 2 31 56 285
2020 PM-02 19 31 0 31 19 0 0 50 50 16
2020 PM-04 10 22 12 25 27 4 0 33 54 73
2020 PM-05 10 19 11 29 24 3 4 31 57 125
2020 PM-06 8 10 16 31 31 0 4 18 65 51
2019 PM 6 20 14 25 33 2 0 26 59 358
2019 PM-03 11 33 11 22 17 6 0 47 41 18
2019 PM-04 10 20 17 20 29 3 0 32 51 59
2019 PM-05 2 14 14 28 40 1 1 16 69 175
2019 PM-06 7 25 14 25 27 1 0 33 53 84
2018 PM 4 16 15 27 37 1 1 20 65 358
2018 PM-03 0 42 25 17 17 0 0 42 33 12
2018 PM-04 8 11 14 26 41 2 0 18 68 66
2018 PM-05 2 13 16 24 42 2 1 16 68 177
2018 PM-06 2 22 13 36 26 0 1 25 62 90
2017 PM 6 19 11 25 39 1 0 24 65 431
2017 PM-02 31 0 8 23 38 0 0 31 62 12
2017 PM-03 0 43 7 29 21 0 0 43 50 14
2017 PM-04 5 19 8 26 40 0 1 24 67 84
2017 PM-05 3 16 11 26 42 2 0 19 70 217
2017 PM-06 8 22 15 24 32 0 0 29 56 93
2014 PM 6 19 13 28 32 2 1 26 61 394
2014 PM-01 9 27 29 27 9 0 0 36 36 10
2014 PM-02 17 6 6 31 41 0 0 23 72 16
2014 PM-03 7 7 18 28 36 4 0 15 67 28
2014 PM-04 14 22 8 18 38 1 0 36 56 74
2014 PM-05 4 15 13 32 33 2 1 19 67 171
2014 PM-06 2 31 14 28 21 1 2 35 51 86

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 22 21 8 7 1 3 63 15 285
2020 PM-02 44 19 19 6 0 0 13 71 7 16
2020 PM-04 37 29 18 5 7 1 3 69 13 73
2020 PM-05 36 25 18 8 10 1 2 63 18 125
2020 PM-06 39 12 27 10 6 2 4 54 17 51
2019 PM 42 28 14 7 5 1 3 73 12 359
2019 PM-03 50 22 11 17 0 0 0 72 17 18
2019 PM-04 53 24 5 8 7 0 3 79 16 59
2019 PM-05 35 35 15 6 6 1 3 72 12 176
2019 PM-06 43 24 21 7 1 0 4 69 9 84

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 30 24 9 5 1 4 60 14 284
2020 PM-02 50 13 31 6 0 0 0 63 6 16
2020 PM-04 29 22 31 8 6 1 3 54 14 72
2020 PM-05 22 38 19 11 4 2 4 64 16 125
2020 PM-06 27 31 24 4 8 0 6 63 13 51
2019 PM 33 28 19 11 5 1 2 63 17 357
2019 PM-03 28 33 33 6 0 0 0 61 6 18
2019 PM-04 22 27 25 17 5 2 2 51 23 59
2019 PM-05 30 32 15 13 6 2 2 64 20 176
2019 PM-06 43 22 22 6 5 0 2 66 11 82

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 60 15 9 4 5 3 4 80 10 285
2020 PM-02 69 13 6 0 0 6 6 93 0 16
2020 PM-04 63 16 7 4 5 1 3 83 10 73
2020 PM-05 58 13 10 5 7 2 5 76 13 125
2020 PM-06 53 22 10 6 2 4 4 81 9 51
2019 PM 68 12 6 2 4 3 4 87 7 354
2019 PM-03 83 11 0 0 0 6 0 100 0 18
2019 PM-04 67 11 11 2 7 2 2 80 9 57
2019 PM-05 63 13 6 3 5 3 6 84 9 175
2019 PM-06 73 12 6 0 0 4 5 93 0 83

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 16 6 2 2 2 7 88 5 284
2020 PM-02 69 25 0 0 0 0 6 100 0 16
2020 PM-04 61 14 7 4 3 4 7 84 8 72
2020 PM-05 63 18 6 2 2 2 7 89 4 125
2020 PM-06 71 14 6 0 0 0 10 93 0 51
2019 PM 73 8 3 1 3 1 10 92 5 358
2019 PM-03 83 6 0 6 0 0 6 94 6 18
2019 PM-04 64 15 3 3 3 2 8 89 8 59
2019 PM-05 70 7 5 1 5 1 13 88 7 175
2019 PM-06 81 6 1 0 0 1 11 99 0 84

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 41 25 16 4 5 0 53 21 285
2020 PM-02 19 31 25 19 0 6 0 53 20 16
2020 PM-04 7 37 27 21 5 3 0 45 27 73
2020 PM-05 10 45 23 14 4 4 0 58 18 125
2020 PM-06 10 43 24 12 6 6 0 56 19 51
2019 PM 10 33 30 19 4 4 0 45 24 359
2019 PM-03 11 50 33 6 0 0 0 61 6 18
2019 PM-04 12 31 22 20 12 3 0 44 33 59
2019 PM-05 7 32 31 23 2 5 0 40 27 176
2019 PM-06 11 38 35 13 1 2 0 50 15 84
2018 PM 5 31 31 18 11 4 0 37 30 360
2018 PM-03 0 50 17 25 8 0 0 50 33 12
2018 PM-04 8 27 20 21 15 9 0 38 40 66
2018 PM-05 2 27 37 17 13 3 1 31 31 179
2018 PM-06 6 40 31 18 4 1 0 46 22 90
2017 PM 6 30 31 21 9 3 0 37 31 431
2017 PM-02 17 8 33 8 33 0 0 25 42 11
2017 PM-03 14 36 21 14 7 7 0 54 23 14
2017 PM-04 5 27 30 23 10 6 0 33 34 83
2017 PM-05 5 29 32 22 10 3 0 34 33 218
2017 PM-06 6 37 32 20 4 0 0 44 24 94

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 43 15 19 5 0 0 61 24 282
2020 PM-02 44 19 13 25 0 0 0 63 25 16
2020 PM-04 13 43 15 22 4 1 1 57 27 72
2020 PM-05 12 51 13 19 6 0 0 63 24 124
2020 PM-06 24 34 22 16 4 0 0 58 20 50
2019 PM 17 36 24 15 6 2 0 54 22 355
2019 PM-03 41 24 29 0 0 6 0 69 0 17
2019 PM-04 18 37 21 14 7 4 0 56 22 57
2019 PM-05 11 36 25 18 8 2 0 48 27 176
2019 PM-06 13 42 27 14 4 0 0 55 18 83
2018 PM 15 46 20 14 4 2 0 62 18 358
2018 PM-03 25 42 25 0 0 8 0 73 0 12
2018 PM-04 18 42 20 12 6 2 0 62 18 66
2018 PM-05 11 44 21 16 6 2 0 56 22 177
2018 PM-06 17 52 17 12 0 2 0 70 13 90
2017 PM 22 46 16 10 3 3 0 70 14 431
2017 PM-02 38 8 8 8 15 23 0 60 30 12
2017 PM-03 50 50 0 0 0 0 0 100 0 14
2017 PM-04 20 49 17 8 1 5 0 72 10 84
2017 PM-05 20 46 16 11 5 2 0 67 16 217
2017 PM-06 19 48 20 12 0 0 0 68 12 93
2014 PM 28 45 15 7 2 2 0 75 10 394
2014 PM-01 36 36 9 20 0 0 0 71 20 10
2014 PM-02 65 29 0 0 6 0 0 94 6 16
2014 PM-03 32 42 7 4 7 8 0 81 11 28
2014 PM-04 35 45 12 6 1 1 0 81 7 74
2014 PM-05 23 47 16 8 2 3 0 72 11 171
2014 PM-06 23 50 19 7 0 1 0 74 7 86

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 21 38 19 11 6 5 0 62 18 285
2020 PM-02 31 44 0 19 0 6 0 80 20 16
2020 PM-04 18 36 15 19 8 4 0 56 29 73
2020 PM-05 17 42 22 6 8 5 0 61 15 125
2020 PM-06 25 37 25 10 2 0 0 63 12 51
2019 PM 22 46 16 8 4 4 0 70 13 356
2019 PM-03 39 39 17 0 0 6 0 82 0 18
2019 PM-04 21 36 19 10 7 7 0 61 19 58
2019 PM-05 15 53 13 9 6 5 0 72 15 175
2019 PM-06 24 43 20 8 2 1 0 68 11 83
2018 PM 21 44 18 9 4 4 0 68 14 360
2018 PM-03 42 25 17 0 8 8 0 73 9 12
2018 PM-04 25 40 13 12 4 4 0 69 17 67
2018 PM-05 18 43 20 10 6 3 0 63 16 178
2018 PM-06 21 53 16 4 1 4 0 78 6 90
2017 PM 25 41 18 7 3 5 0 70 11 433
2017 PM-02 38 8 8 23 8 15 0 55 36 12
2017 PM-03 29 64 7 0 0 0 0 93 0 14
2017 PM-04 25 34 22 7 4 8 0 65 12 84
2017 PM-05 25 40 17 8 5 4 1 69 13 218
2017 PM-06 21 52 16 6 0 4 0 77 7 94
2014 PM 34 38 15 5 2 6 0 77 7 394
2014 PM-01 36 47 18 0 0 0 0 82 0 10
2014 PM-02 76 6 12 0 6 0 0 82 6 16
2014 PM-03 39 39 7 4 4 8 0 85 8 28
2014 PM-04 42 28 18 1 4 7 0 75 6 74
2014 PM-05 27 42 16 6 1 8 1 75 7 171
2014 PM-06 31 44 14 5 0 6 0 80 5 86

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 39 19 9 6 4 0 65 15 284
2020 PM-02 38 38 6 13 0 6 0 80 13 16
2020 PM-04 18 42 15 14 7 4 0 63 21 73
2020 PM-05 19 37 23 7 9 5 0 59 17 124
2020 PM-06 33 39 20 6 0 2 0 74 6 51

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 35 10 9 6 5 5 73 16 283
2020 PM-02 50 19 13 6 6 0 6 73 13 16
2020 PM-04 25 43 6 11 7 3 6 74 20 72
2020 PM-05 29 35 10 10 6 6 4 71 18 124
2020 PM-06 39 33 14 4 4 4 2 77 8 51

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 42 13 10 4 0 0 73 14 281
2020 PM-02 56 38 6 0 0 0 0 94 0 16
2020 PM-04 29 39 14 15 3 0 0 68 18 72
2020 PM-05 28 47 12 9 4 0 0 75 13 123
2020 PM-06 22 42 18 12 6 0 0 64 18 50
2019 PM 24 38 18 12 8 0 0 62 20 356
2019 PM-03 44 39 17 0 0 0 0 83 0 18
2019 PM-04 31 36 15 12 7 0 0 66 19 59
2019 PM-05 17 38 23 13 9 1 0 55 22 173
2019 PM-06 20 45 12 15 7 0 0 65 23 84
2018 PM 16 45 18 14 6 0 0 61 21 357
2018 PM-03 25 50 8 8 0 8 0 82 9 12
2018 PM-04 15 55 16 9 4 0 0 70 13 67
2018 PM-05 15 38 20 18 9 0 0 53 27 176
2018 PM-06 17 51 18 11 3 0 0 67 15 89
2017 PM 25 51 13 10 2 0 0 75 12 431
2017 PM-02 31 15 31 15 8 0 0 46 23 12
2017 PM-03 50 43 7 0 0 0 0 93 0 14
2017 PM-04 23 50 13 13 1 0 0 73 14 84
2017 PM-05 25 49 12 11 3 0 0 74 14 217
2017 PM-06 19 60 15 5 0 0 0 80 5 93
2014 PM 27 43 17 8 5 0 0 70 13 394
2014 PM-01 44 18 18 20 0 0 0 62 20 10
2014 PM-02 64 12 12 0 11 0 0 76 11 16
2014 PM-03 28 50 7 7 7 0 0 79 14 28
2014 PM-04 37 32 13 12 5 0 0 69 18 74
2014 PM-05 20 47 19 10 4 0 0 67 14 171
2014 PM-06 23 51 20 3 2 0 0 74 6 86

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 20 32 21 20 7 0 0 52 27 283
2020 PM-02 44 6 31 19 0 0 0 50 19 16
2020 PM-04 17 35 25 18 6 0 0 51 24 72
2020 PM-05 18 40 17 19 7 0 0 57 26 124
2020 PM-06 20 18 22 31 10 0 0 37 41 51
2019 PM 14 33 22 21 10 0 0 47 30 357
2019 PM-03 28 44 17 11 0 0 0 72 11 18
2019 PM-04 20 34 20 15 10 0 0 54 25 59
2019 PM-05 11 30 22 27 11 0 0 41 38 175
2019 PM-06 6 39 26 19 8 1 0 46 28 84
2018 PM 11 28 28 21 10 1 0 40 32 360
2018 PM-03 33 25 33 0 8 0 0 58 8 12
2018 PM-04 12 33 24 21 7 1 1 46 29 67
2018 PM-05 11 26 28 25 11 0 0 37 35 178
2018 PM-06 8 30 32 19 10 1 0 38 29 90
2017 PM 16 41 24 13 5 0 0 57 19 432
2017 PM-02 31 15 23 23 8 0 0 46 31 12
2017 PM-03 29 57 14 0 0 0 0 86 0 14
2017 PM-04 21 36 27 11 5 0 0 57 16 84
2017 PM-05 15 42 24 14 6 0 0 57 20 217
2017 PM-06 8 46 24 16 4 1 0 55 21 94
2014 PM 13 31 26 21 9 1 0 44 30 394
2014 PM-01 18 47 27 0 9 0 0 64 9 10
2014 PM-02 34 29 25 6 6 0 0 63 11 16
2014 PM-03 14 33 21 18 11 4 0 48 29 28
2014 PM-04 27 31 22 12 7 1 0 59 19 74
2014 PM-05 8 31 25 27 9 0 0 39 36 171
2014 PM-06 7 29 35 20 9 0 0 36 29 86

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 19 35 20 19 6 0 0 55 25 283
2020 PM-02 44 13 31 13 0 0 0 56 13 16
2020 PM-04 17 33 24 22 4 0 0 50 26 72
2020 PM-05 16 44 17 16 6 1 0 60 23 125
2020 PM-06 16 24 22 28 10 0 0 40 38 50
2019 PM 13 34 25 17 11 0 0 47 28 356
2019 PM-03 28 33 33 6 0 0 0 61 6 18
2019 PM-04 21 39 14 16 11 0 0 60 26 57
2019 PM-05 9 31 26 21 13 0 0 41 34 175
2019 PM-06 6 39 30 15 10 0 0 45 25 84
2018 PM 9 33 26 22 9 1 0 43 31 359
2018 PM-03 42 17 25 8 0 8 0 64 9 12
2018 PM-04 9 41 14 27 9 0 0 50 36 66
2018 PM-05 8 31 28 24 10 0 0 39 33 178
2018 PM-06 7 34 31 19 9 0 0 41 28 90
2017 PM 15 45 23 12 5 0 0 60 17 432
2017 PM-02 31 31 8 23 8 0 0 62 31 12
2017 PM-03 21 64 14 0 0 0 0 86 0 14
2017 PM-04 17 48 23 10 4 0 0 64 13 84
2017 PM-05 14 44 23 14 5 0 0 58 19 217
2017 PM-06 8 47 28 11 5 0 0 56 16 94
2014 PM 11 32 24 22 11 0 0 43 33 394
2014 PM-01 27 56 9 0 9 0 0 82 9 10
2014 PM-02 28 48 13 0 11 0 0 76 11 16
2014 PM-03 11 36 25 14 14 0 0 47 28 28
2014 PM-04 22 31 23 17 7 0 0 53 24 74
2014 PM-05 7 30 25 26 12 0 0 37 39 171
2014 PM-06 6 29 29 28 8 0 0 35 36 86

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 32 29 16 13 6 3 1 64 20 284
2020 PM-02 25 31 13 25 6 0 0 56 31 16
2020 PM-04 35 31 18 7 7 3 0 67 14 72
2020 PM-05 34 31 14 11 6 2 2 68 18 125
2020 PM-06 27 24 20 20 10 0 0 51 29 51
2019 PM 29 31 18 12 6 3 0 62 19 359
2019 PM-03 39 28 22 11 0 0 0 67 11 18
2019 PM-04 32 29 22 7 7 3 0 63 14 59
2019 PM-05 26 32 18 13 7 3 1 60 21 176
2019 PM-06 26 35 17 14 7 1 0 61 22 84
2018 PM 28 28 19 15 9 1 1 57 24 359
2018 PM-03 42 0 42 0 8 8 0 45 9 12
2018 PM-04 38 27 12 11 11 0 2 66 22 66
2018 PM-05 25 30 20 15 8 1 0 56 24 178
2018 PM-06 24 27 20 20 6 1 2 53 26 90
2017 PM 33 37 12 10 5 2 0 72 15 431
2017 PM-02 31 31 15 8 15 0 0 62 23 12
2017 PM-03 36 21 14 7 21 0 0 57 29 14
2017 PM-04 42 37 8 4 5 4 0 82 9 83
2017 PM-05 31 37 14 11 3 2 1 70 15 217
2017 PM-06 30 39 12 12 5 2 0 71 17 94
2014 PM 25 38 17 10 8 2 1 65 18 394
2014 PM-01 27 47 18 9 0 0 0 73 9 10
2014 PM-02 45 49 0 0 6 0 0 94 6 16
2014 PM-03 33 35 11 7 11 4 0 71 18 28
2014 PM-04 37 36 9 7 8 1 1 75 15 74
2014 PM-05 20 38 19 11 9 2 1 60 20 171
2014 PM-06 16 41 22 11 5 5 1 61 16 86
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PM 38 27 35 284
2020 PM-02 38 25 38 16
2020 PM-04 40 22 38 73
2020 PM-05 34 30 35 125
2020 PM-06 46 26 28 50
2019 PM 51 23 26 359
2019 PM-03 39 22 39 18
2019 PM-04 47 29 24 59
2019 PM-05 52 24 24 176
2019 PM-06 55 20 25 84
2018 PM 47 29 23 360
2018 PM-03 8 25 67 12
2018 PM-04 51 22 27 67
2018 PM-05 43 33 25 178
2018 PM-06 59 30 11 90
2017 PM 43 35 22 433
2017 PM-02 46 46 8 12
2017 PM-03 43 0 57 14
2017 PM-04 37 35 29 84
2017 PM-05 43 35 22 218
2017 PM-06 49 36 15 94
2014 PM 42 25 33 393
2014 PM-01 18 44 38 10
2014 PM-02 17 17 66 16
2014 PM-03 50 22 28 28
2014 PM-04 50 22 28 74
2014 PM-05 42 25 34 170
2014 PM-06 44 28 28 86

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PM 8 43 24 9 10 5 107
2020 PM-04 0 38 34 10 17 0 29
2020 PM-05 7 51 21 7 14 0 43
2020 PM-06 22 26 22 17 0 13 23
2019 PM 5 59 17 8 6 4 183
2019 PM-04 11 54 11 14 11 0 28
2019 PM-05 4 56 20 9 5 5 91
2019 PM-06 4 70 17 4 2 2 46
2018 PM 4 57 20 8 7 5 167
2018 PM-04 6 41 25 6 22 0 32
2018 PM-05 3 61 13 12 4 8 76
2018 PM-06 6 67 19 4 0 4 52
2017 PM 5 64 13 8 6 4 185
2017 PM-04 6 55 13 3 16 6 31
2017 PM-05 1 72 13 10 2 2 93
2017 PM-06 11 67 6 9 2 4 46
2014 PM 6 57 17 13 9999 8 168
2014 PM-03 0 43 36 7 9999 14 14
2014 PM-04 11 57 11 13 9999 8 37
2014 PM-05 3 59 15 17 9999 6 71
2014 PM-06 3 68 18 3 9999 8 38
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 10 90 284
2020 PM-02 0 100 16
2020 PM-04 12 88 73
2020 PM-05 13 87 124
2019 PM 15 85 358
2019 PM-04 10 90 59
2019 PM-05 18 82 176
2019 PM-06 16 84 83
2018 PM 16 84 360
2018 PM-04 24 76 67
2018 PM-05 16 84 179
2018 PM-06 11 89 90

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 30 70 27
2019 PM 43 57 54
2019 PM-05 43 57 30
2019 PM-06 54 46 13
2018 PM 47 53 59
2018 PM-05 31 69 29

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 74 26 27
2019 PM 63 37 54
2019 PM-05 70 30 30
2019 PM-06 38 62 13
2018 PM 63 37 59
2018 PM-04 63 38 16
2018 PM-05 72 28 29
2018 PM-06 50 50 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 27
2020 PM-05 0 100 16
2019 PM 0 100 54
2019 PM-05 0 100 30
2019 PM-06 0 100 13
2018 PM 0 100 59
2018 PM-04 0 100 16
2018 PM-05 0 100 29
2018 PM-06 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 59
2018 PM-04 0 100 16
2018 PM-05 0 100 29
2018 PM-06 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 27
2020 PM-05 0 100 16
2019 PM 0 100 54
2019 PM-05 0 100 30
2019 PM-06 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 37 63 27
2020 PM-05 38 63 16
2019 PM 40 60 53
2019 PM-05 43 57 30
2019 PM-06 38 62 13
2018 PM 29 71 59
2018 PM-04 31 69 16
2018 PM-05 17 83 29

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 63 37 27
2020 PM-05 69 31 16
2019 PM 38 62 53
2019 PM-05 33 67 30
2018 PM 42 58 59
2018 PM-04 44 56 16
2018 PM-05 41 59 29
2018 PM-06 50 50 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 56 44 27
2020 PM-05 63 38 16
2019 PM 43 57 53
2019 PM-05 57 43 30
2018 PM 46 54 59
2018 PM-04 44 56 16
2018 PM-05 55 45 29

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 44 56 27
2020 PM-05 50 50 16
2019 PM 49 51 53
2019 PM-05 50 50 30
2019 PM-06 38 62 13
2018 PM 41 59 59
2018 PM-04 38 63 16
2018 PM-05 45 55 29

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 48 52 27
2020 PM-05 56 44 16
2019 PM 34 66 53
2019 PM-05 33 67 30
2018 PM 36 64 59
2018 PM-04 44 56 16
2018 PM-05 38 62 29

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 52 48 27
2020 PM-05 63 38 16
2019 PM 55 45 53
2019 PM-05 57 43 30
2018 PM 58 42 59
2018 PM-04 69 31 16
2018 PM-05 48 52 29
2018 PM-06 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 26 74 27
2019 PM 36 64 53
2019 PM-05 33 67 30
2019 PM-06 46 54 13
2018 PM 25 75 59
2018 PM-05 24 76 29

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 27
2020 PM-05 0 100 16
2019 PM 0 100 53
2019 PM-05 0 100 30
2019 PM-06 0 100 13
2018 PM 0 100 59
2018 PM-04 0 100 16
2018 PM-05 0 100 29
2018 PM-06 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 11 89 53
2019 PM-05 17 83 30
2018 PM 12 88 59
2018 PM-06 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 9 91 53
2018 PM 12 88 59
2018 PM-04 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 70 30 27
2019 PM 42 58 53
2019 PM-05 47 53 30
2018 PM 44 56 59
2018 PM-04 44 56 16
2018 PM-05 52 48 29

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 19 81 53
2019 PM-05 27 73 30
2019 PM-06 0 100 13
2018 PM 20 80 59
2018 PM-05 17 83 29

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 21 79 53
2019 PM-05 20 80 30
2018 PM 14 86 59

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 44 56 27
2020 PM-05 44 56 16
2019 PM 55 45 53
2019 PM-05 60 40 30
2019 PM-06 46 54 13
2018 PM 56 44 59
2018 PM-04 63 38 16
2018 PM-05 48 52 29

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 19 81 27
2019 PM 28 72 53
2019 PM-05 27 73 30
2018 PM 34 66 59
2018 PM-04 31 69 16
2018 PM-05 21 79 29

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 27
2020 PM-05 0 100 16
2019 PM 19 81 53
2019 PM-05 23 77 30
2018 PM 12 88 59

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 11 89 53
2019 PM-05 17 83 30
2019 PM-06 0 100 13
2018 PM 8 92 59

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 15 85 53
2019 PM-05 17 83 30
2018 PM 14 86 59

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 27
2020 PM-05 0 100 16

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 13 87 53
2018 PM 14 86 59

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 19 81 27
2019 PM 11 89 53
2018 PM 14 86 59

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 26 74 27
2020 PM-05 31 69 16
2019 PM 25 75 53
2019 PM-05 23 77 30
2018 PM 32 68 59
2018 PM-05 38 62 29

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 18 82 57

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 11 89 57

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 11 89 57

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 27
2020 PM-05 0 100 16
2018 PM 11 89 57

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 11 89 57
2018 PM-04 0 100 16

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 22 78 27
2020 PM-05 31 69 16
2018 PM 14 86 57
2018 PM-04 31 69 16

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 30 70 27
2020 PM-05 38 63 16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 63 37 27
2018 PM 30 70 57
2018 PM-04 31 69 16
2018 PM-05 36 64 28

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 16 84 57

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 67 33 27
2018 PM 54 46 57
2018 PM-04 69 31 16
2018 PM-05 50 50 28

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 27
2020 PM-05 0 100 16
2018 PM 0 100 57
2018 PM-04 0 100 16
2018 PM-05 0 100 28

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 59 41 27
2018 PM 58 42 57
2018 PM-04 56 44 16
2018 PM-05 61 39 28

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 27
2020 PM-05 0 100 16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 9 91 57

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 7 15 15 12 6 38 7 41 32 284
2020 PM-02 19 19 25 13 6 13 6 46 23 16
2020 PM-04 7 19 15 11 7 35 6 44 30 72
2020 PM-05 5 14 11 10 7 43 10 39 37 125
2020 PM-06 10 18 18 16 4 35 0 42 30 51
2019 PM 4 14 24 11 10 32 5 29 33 359
2019 PM-03 0 6 17 0 0 56 22 25 0 18
2019 PM-04 2 14 20 8 15 39 2 26 40 59
2019 PM-05 3 13 23 13 12 30 6 25 39 176
2019 PM-06 5 20 29 11 6 27 2 36 24 84
2018 PM 3 14 27 11 8 34 4 26 32 360
2018 PM-03 0 17 25 0 0 58 0 40 0 12
2018 PM-04 0 9 22 18 9 39 3 15 46 67
2018 PM-05 2 12 26 11 10 34 4 23 35 178
2018 PM-06 4 21 31 8 4 29 2 37 18 90
2017 PM 5 16 18 8 8 36 9 38 29 433
2017 PM-02 8 8 15 8 15 23 23 29 43 12
2017 PM-03 14 14 14 0 0 29 29 67 0 14
2017 PM-04 6 13 13 6 6 44 12 43 27 84
2017 PM-05 4 16 18 9 9 37 8 36 32 218
2017 PM-06 2 18 23 6 10 33 7 34 27 94
2014 PM 6 13 27 5 6 34 10 33 18 393
2014 PM-01 18 18 29 18 0 9 9 43 22 10
2014 PM-02 0 0 25 6 0 41 28 0 18 16
2014 PM-03 4 14 21 0 7 36 18 38 15 28
2014 PM-04 12 8 27 3 5 36 8 36 15 74
2014 PM-05 5 11 30 5 5 37 8 28 18 171
2014 PM-06 3 22 23 6 6 31 8 42 19 86

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 16 28 23 11 4 17 1 53 18 281
2020 PM-02 38 25 25 6 6 0 0 63 13 16
2020 PM-04 14 26 29 6 6 18 1 50 14 72
2020 PM-05 13 28 20 12 5 21 1 53 22 123
2020 PM-06 18 33 25 12 2 10 0 57 15 51
2019 PM 9 32 25 8 11 15 0 49 21 359
2019 PM-03 11 39 22 0 0 28 0 69 0 18
2019 PM-04 10 29 22 5 14 20 0 49 23 59
2019 PM-05 7 34 23 9 14 14 0 48 26 176
2019 PM-06 10 31 35 8 5 12 0 46 15 84
2018 PM 8 27 26 15 8 16 0 42 27 361
2018 PM-03 0 17 25 17 0 42 0 29 29 12
2018 PM-04 6 21 22 19 10 21 0 34 38 67
2018 PM-05 7 25 29 15 9 13 1 38 29 179
2018 PM-06 11 39 24 9 2 14 0 58 13 90
2017 PM 11 30 23 9 6 18 3 51 19 433
2017 PM-02 15 0 15 15 15 23 15 25 50 12
2017 PM-03 14 36 7 0 0 21 21 88 0 14
2017 PM-04 10 25 24 12 4 21 5 47 21 84
2017 PM-05 11 28 22 10 7 19 2 50 22 218
2017 PM-06 6 41 29 6 4 12 1 55 12 94
2014 PM 13 27 27 8 3 21 2 51 14 392
2014 PM-01 18 27 9 38 0 9 0 49 42 10
2014 PM-02 18 11 25 6 0 40 0 49 9 16
2014 PM-03 11 22 25 0 7 36 0 50 11 28
2014 PM-04 20 24 24 0 4 26 1 61 6 74
2014 PM-05 8 26 31 11 2 20 2 44 17 170
2014 PM-06 15 37 26 7 1 13 1 61 9 86
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 14 86 284
2020 PM-02 0 100 16
2020 PM-04 19 81 73
2020 PM-05 15 85 125
2020 PM-06 10 90 50
2019 PM 10 90 355
2019 PM-05 14 86 175
2018 PM 13 87 356
2018 PM-03 0 100 10
2018 PM-04 11 89 66
2018 PM-05 17 83 178

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 28 72 39
2020 PM-05 37 63 19
2019 PM 49 51 35
2019 PM-05 42 58 24
2018 PM 38 62 45
2018 PM-05 42 58 31

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 79 21 39
2018 PM 82 18 45
2018 PM-05 81 19 31

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 45
2018 PM-05 0 100 31

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 39
2020 PM-04 0 100 14
2020 PM-05 0 100 19
2019 PM 0 100 35
2019 PM-05 0 100 24
2018 PM 0 100 45
2018 PM-05 0 100 31

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 45
2018 PM-05 0 100 31

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 15 85 39

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 13 87 39
2018 PM 13 87 45

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 41 59 39
2020 PM-04 36 64 14
2020 PM-05 53 47 19
2019 PM 23 77 35
2019 PM-05 25 75 24
2018 PM 18 82 44

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 23 77 39
2020 PM-04 36 64 14
2019 PM 29 71 35
2019 PM-05 29 71 24
2018 PM 18 82 44
2018 PM-05 17 83 30

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 21 79 39
2020 PM-04 36 64 14
2019 PM 14 86 35

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 44
2018 PM-05 0 100 30

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 31 69 39
2020 PM-05 37 63 19
2019 PM 49 51 35
2019 PM-05 63 38 24
2018 PM 34 66 44
2018 PM-05 20 80 30

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 26 74 39
2020 PM-05 26 74 19
2019 PM 46 54 35
2019 PM-05 42 58 24
2018 PM 36 64 44
2018 PM-05 37 63 30

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 35
2019 PM-05 0 100 24

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 23 77 39
2018 PM 16 84 44
2018 PM-05 17 83 30

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 35
2019 PM-05 0 100 24
2018 PM 0 100 44
2018 PM-05 0 100 30

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 17 83 35
2018 PM 18 82 44
2018 PM-05 17 83 30

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 39
2020 PM-04 0 100 14
2020 PM-05 0 100 19
2019 PM 0 100 35
2019 PM-05 0 100 24
2018 PM 0 100 44
2018 PM-05 0 100 30

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 21 79 39
2018 PM 27 73 44
2018 PM-05 27 73 30

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 23 77 39
2019 PM 23 77 35
2019 PM-05 25 75 24
2018 PM 29 71 45
2018 PM-05 26 74 31

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 18 82 39
2018 PM 11 89 45

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 16 84 45
2018 PM-05 16 84 31

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 39
2020 PM-04 0 100 14
2020 PM-05 0 100 19
2019 PM 0 100 35
2019 PM-05 0 100 24

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 15 85 39
2020 PM-05 26 74 19

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 45
2018 PM-05 0 100 31

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 51 49 39
2020 PM-04 64 36 14
2020 PM-05 42 58 19
2019 PM 60 40 35
2019 PM-05 63 38 24
2018 PM 58 42 45
2018 PM-05 61 39 31

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 15 85 39
2019 PM 23 77 31
2018 PM 16 84 43

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 31
2019 PM-05 0 100 20

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 39
2020 PM-04 0 100 14
2020 PM-05 0 100 19
2018 PM 0 100 43
2018 PM-05 0 100 30

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 39
2020 PM-04 0 100 14
2020 PM-05 0 100 19
2019 PM 0 100 31
2019 PM-05 0 100 20

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 31
2019 PM-05 0 100 20

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 15 85 39

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 21 79 39
2020 PM-05 26 74 19
2019 PM 16 84 31
2018 PM 23 77 43
2018 PM-05 17 83 30

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 18 82 39
2020 PM-05 26 74 19
2019 PM 0 100 31
2019 PM-05 0 100 20

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 31 69 39
2020 PM-05 47 53 19
2019 PM 23 77 31
2018 PM 21 79 43
2018 PM-05 23 77 30

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 51 49 39
2020 PM-04 36 64 14
2020 PM-05 74 26 19
2019 PM 55 45 31
2019 PM-05 65 35 20
2018 PM 53 47 43
2018 PM-05 53 47 30

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 39
2020 PM-04 0 100 14
2020 PM-05 0 100 19

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 62 38 39
2020 PM-04 64 36 14
2020 PM-05 58 42 19
2019 PM 74 26 31
2018 PM 65 35 43
2018 PM-05 60 40 30

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 31
2019 PM-05 0 100 20

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 15 85 39

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 15 17 11 7 38 5 39 31 284
2020 PM-02 25 13 25 6 6 13 13 50 17 16
2020 PM-04 7 15 19 11 10 33 4 36 33 72
2020 PM-05 6 12 14 10 9 46 4 35 37 125
2020 PM-06 10 24 18 12 4 29 4 50 24 51
2019 PM 4 13 24 7 9 38 4 30 27 357
2019 PM-03 0 6 17 0 0 61 17 25 0 18
2019 PM-04 3 14 24 5 10 42 2 30 27 59
2019 PM-05 3 13 21 10 10 38 5 28 35 174
2019 PM-06 2 18 35 6 6 32 1 30 18 84
2018 PM 3 13 26 9 7 40 2 28 27 356
2018 PM-03 0 25 17 8 0 50 0 50 17 12
2018 PM-04 2 11 21 12 8 45 2 23 37 66
2018 PM-05 3 12 28 11 8 36 2 25 31 177
2018 PM-06 5 17 30 2 2 43 1 39 8 88
2017 PM 4 14 20 4 4 48 6 38 17 433
2017 PM-02 8 0 8 8 8 38 31 25 50 12
2017 PM-03 7 14 14 0 0 57 7 60 0 14
2017 PM-04 5 15 14 2 7 49 7 46 22 84
2017 PM-05 2 13 24 4 4 48 5 33 16 218
2017 PM-06 2 16 19 4 2 50 6 42 15 94
2014 PM 6 13 25 5 2 44 5 37 14 393
2014 PM-01 18 18 47 0 0 18 0 43 0 10
2014 PM-02 6 0 17 0 0 66 11 25 0 16
2014 PM-03 7 11 18 7 4 54 0 38 23 28
2014 PM-04 8 12 30 3 1 42 4 37 7 74
2014 PM-05 3 15 23 7 3 44 5 35 20 171
2014 PM-06 8 14 26 2 2 42 6 42 9 86

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 28 23 11 6 16 1 52 20 284
2020 PM-02 44 19 19 6 6 0 6 67 13 16
2020 PM-04 15 25 21 13 7 18 1 50 24 72
2020 PM-05 11 32 22 10 7 18 0 52 20 125
2020 PM-06 18 29 25 12 4 12 0 53 18 51
2019 PM 11 33 24 8 7 16 1 53 17 358
2019 PM-03 17 28 28 0 0 22 6 62 0 18
2019 PM-04 8 36 20 7 7 20 2 57 17 59
2019 PM-05 8 36 20 9 10 16 1 53 23 175
2019 PM-06 14 31 36 6 2 11 0 51 9 84
2018 PM 8 33 24 10 6 19 0 50 20 357
2018 PM-03 8 17 17 8 0 50 0 50 17 12
2018 PM-04 6 28 24 12 6 24 0 45 24 67
2018 PM-05 7 28 29 13 8 15 0 41 25 176
2018 PM-06 10 47 18 3 2 19 0 71 7 89
2017 PM 11 31 21 6 5 24 1 57 15 431
2017 PM-02 15 8 15 15 15 15 15 33 44 12
2017 PM-03 14 29 21 7 0 21 7 60 10 14
2017 PM-04 10 33 12 7 7 30 1 62 21 84
2017 PM-05 11 28 25 6 5 26 0 53 14 216
2017 PM-06 10 40 24 4 2 20 0 63 8 94
2014 PM 15 28 22 7 2 25 1 57 12 393
2014 PM-01 18 44 9 20 0 9 0 68 22 10
2014 PM-02 35 18 24 0 0 23 0 69 0 16
2014 PM-03 7 22 18 4 4 46 0 54 14 28
2014 PM-04 18 30 25 4 1 23 0 61 7 74
2014 PM-05 9 27 22 9 3 28 2 52 17 171
2014 PM-06 21 30 24 5 1 17 1 63 7 86

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 0 7 13 20 53 7 0 7 79 15
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 25 28 17 12 15 0 2 54 28 282
2020 PM-02 25 13 25 0 31 6 0 40 33 16
2020 PM-04 27 24 20 10 15 0 4 53 26 71
2020 PM-05 25 30 18 14 13 0 0 55 26 125
2020 PM-06 27 31 10 14 12 0 6 63 27 51

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 24 27 24 13 11 0 0 52 25 284
2020 PM-02 25 13 25 31 6 0 0 38 38 16
2020 PM-04 22 33 19 14 11 0 0 56 25 72
2020 PM-05 24 25 26 11 14 0 0 49 25 125
2020 PM-06 29 27 20 14 8 2 0 58 22 51
2019 PM 20 29 25 10 17 0 1 48 26 357
2019 PM-03 17 33 17 17 17 0 0 50 33 18
2019 PM-04 17 27 24 8 24 0 0 44 32 59
2019 PM-05 17 29 28 10 17 0 0 45 27 174
2019 PM-06 26 33 23 7 8 0 2 61 16 84
2018 PM 14 24 26 18 18 0 1 38 36 360
2018 PM-03 8 25 33 17 17 0 0 33 33 12
2018 PM-04 10 21 22 25 21 0 0 31 46 67
2018 PM-05 13 19 29 20 18 0 1 33 38 178
2018 PM-06 19 37 19 10 14 0 1 56 25 90
2017 PM 13 19 23 18 26 0 1 32 44 433
2017 PM-02 8 15 0 31 46 0 0 23 77 12
2017 PM-03 0 14 29 29 29 0 0 14 57 14
2017 PM-04 8 14 23 27 26 1 0 23 54 84
2017 PM-05 13 21 23 14 27 0 2 35 42 218
2017 PM-06 18 23 28 11 20 0 0 41 31 94

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 9 18 29 25 19 0 0 27 44 283
2020 PM-02 31 31 25 13 0 0 0 63 13 16
2020 PM-04 8 25 29 26 11 0 0 33 38 72
2020 PM-05 7 13 33 23 23 0 0 20 47 124
2020 PM-06 4 14 24 31 27 0 0 18 59 51
2019 PM 10 25 33 17 16 0 1 34 33 357
2019 PM-03 0 33 22 17 22 0 6 35 41 18
2019 PM-04 19 20 37 10 14 0 0 39 24 59
2019 PM-05 7 29 30 19 14 0 1 36 33 175
2019 PM-06 5 22 35 19 19 0 0 27 39 83
2018 PM 6 19 34 22 18 0 0 26 41 361
2018 PM-03 8 25 33 25 8 0 0 33 33 12
2018 PM-04 7 25 31 18 18 0 0 33 36 67
2018 PM-05 6 17 37 21 18 0 0 23 39 179
2018 PM-06 6 19 28 27 21 0 0 24 48 90
2017 PM 6 21 36 23 13 0 0 27 37 433
2017 PM-02 0 46 23 23 8 0 0 46 31 12
2017 PM-03 7 21 36 29 7 0 0 29 36 14
2017 PM-04 11 14 40 26 10 0 0 25 36 84
2017 PM-05 7 24 36 20 12 0 0 32 32 218
2017 PM-06 0 17 33 27 23 0 0 17 50 94

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 12 25 25 23 15 0 1 37 38 283
2020 PM-02 44 25 25 6 0 0 0 69 6 16
2020 PM-04 10 31 24 24 13 0 0 40 36 72
2020 PM-05 8 25 28 21 17 0 1 33 38 124
2020 PM-06 6 22 18 31 22 0 2 28 54 51
2019 PM 12 28 30 19 10 0 1 41 29 355
2019 PM-03 11 33 28 17 0 0 11 50 19 18
2019 PM-04 16 30 21 18 16 0 0 46 33 57
2019 PM-05 10 28 35 18 7 0 1 39 26 174
2019 PM-06 7 29 27 24 13 0 0 36 37 84
2018 PM 6 19 34 26 14 0 0 25 41 359
2018 PM-03 8 25 42 8 17 0 0 33 25 12
2018 PM-04 7 21 33 18 19 0 1 29 38 67
2018 PM-05 5 20 36 29 10 0 0 25 39 177
2018 PM-06 2 17 30 30 20 1 0 19 51 90
2017 PM 7 23 33 23 14 0 1 30 37 432
2017 PM-02 0 38 46 8 8 0 0 38 15 12
2017 PM-03 7 43 14 21 14 0 0 50 36 14
2017 PM-04 11 18 40 22 9 0 0 29 32 84
2017 PM-05 7 24 32 22 13 0 1 32 36 218
2017 PM-06 1 21 29 26 23 0 0 22 49 94

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 11 19 24 22 22 1 2 30 45 281
2020 PM-02 31 25 44 0 0 0 0 56 0 16
2020 PM-04 13 27 15 24 20 0 1 40 44 71
2020 PM-05 9 13 28 24 23 1 2 23 48 123
2020 PM-06 2 22 24 22 27 2 2 24 51 51
2019 PM 14 22 25 19 19 0 1 36 38 355
2019 PM-03 17 22 28 17 17 0 0 39 33 18
2019 PM-04 17 20 25 19 19 0 0 37 37 59
2019 PM-05 14 21 24 19 21 0 1 35 40 173
2019 PM-06 8 25 29 19 18 0 0 34 37 83
2018 PM 8 19 30 22 20 0 1 27 42 361
2018 PM-03 25 17 8 17 33 0 0 42 50 12
2018 PM-04 9 22 22 24 22 0 0 31 46 67
2018 PM-05 6 20 31 26 16 1 1 26 42 179
2018 PM-06 8 17 38 16 20 0 2 25 36 90
2017 PM 11 23 27 21 16 1 2 35 38 431
2017 PM-02 8 23 31 23 15 0 0 31 38 12
2017 PM-03 14 29 29 21 7 0 0 43 29 14
2017 PM-04 13 18 28 24 16 0 1 31 40 84
2017 PM-05 13 22 27 18 16 1 3 37 36 217
2017 PM-06 5 30 24 23 18 0 0 35 41 93

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 26 24 14 10 0 4 50 25 284
2020 PM-02 63 19 6 6 0 0 6 87 7 16
2020 PM-04 22 35 25 10 4 0 4 59 14 72
2020 PM-05 20 26 25 18 10 0 2 46 28 125
2020 PM-06 10 18 29 16 24 0 4 29 41 51
2019 PM 27 31 23 9 8 0 3 60 17 354
2019 PM-03 22 39 11 17 0 0 11 69 19 18
2019 PM-04 34 33 16 10 5 0 2 68 16 58
2019 PM-05 25 32 25 8 8 0 2 58 16 174
2019 PM-06 19 30 30 10 11 0 0 49 20 83
2018 PM 23 29 24 14 10 0 1 52 24 360
2018 PM-03 67 25 0 0 0 0 8 100 0 12
2018 PM-04 19 34 21 18 7 0 0 54 25 67
2018 PM-05 23 34 22 12 7 0 1 58 19 179
2018 PM-06 16 18 31 15 20 0 0 34 35 89
2017 PM 21 31 26 12 7 0 3 54 19 432
2017 PM-02 38 46 8 8 0 0 0 85 8 12
2017 PM-03 21 50 29 0 0 0 0 71 0 14
2017 PM-04 22 33 31 8 1 0 4 58 10 84
2017 PM-05 24 30 26 12 5 0 2 55 18 218
2017 PM-06 11 28 25 18 17 0 1 39 36 93

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 16 21 26 18 18 1 0 38 36 283
2020 PM-02 31 25 6 6 19 6 6 64 29 16
2020 PM-04 19 24 22 18 15 1 0 44 34 72
2020 PM-05 13 22 30 18 17 0 0 35 35 125
2020 PM-06 10 16 30 18 26 0 0 26 44 50
2019 PM 22 28 22 18 10 0 0 50 28 358
2019 PM-03 28 33 22 11 6 0 0 61 17 18
2019 PM-04 34 20 15 15 14 2 0 55 29 59
2019 PM-05 18 31 22 18 11 0 0 49 29 175
2019 PM-06 18 26 29 21 6 0 0 44 27 84
2018 PM 14 23 29 17 17 0 0 37 34 360
2018 PM-03 25 33 33 8 0 0 0 58 8 12
2018 PM-04 15 26 29 15 15 0 0 41 30 66
2018 PM-05 16 22 32 16 15 0 0 38 30 179
2018 PM-06 7 22 27 20 24 0 0 29 44 90
2017 PM 13 28 31 18 10 0 0 41 28 433
2017 PM-02 31 23 23 8 15 0 0 54 23 12
2017 PM-03 21 29 36 7 7 0 0 50 14 14
2017 PM-04 15 32 27 17 8 0 0 47 25 84
2017 PM-05 13 29 33 16 9 0 0 42 25 218
2017 PM-06 5 23 30 27 15 0 0 29 41 94

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 18 14 14 14 0 11 52 32 284
2020 PM-02 38 0 13 13 13 0 25 50 33 16
2020 PM-04 31 25 8 11 14 1 10 63 28 72
2020 PM-05 26 16 16 14 15 0 12 48 34 125
2020 PM-06 25 20 16 20 16 0 4 47 37 51

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 20 37 24 14 5 0 1 57 19 282
2020 PM-02 44 38 13 6 0 0 0 81 6 16
2020 PM-04 13 31 29 24 3 0 1 44 27 72
2020 PM-05 19 37 23 15 6 0 2 56 21 123
2020 PM-06 18 49 22 4 6 0 2 68 10 51
2019 PM 15 32 25 18 8 0 1 48 27 355
2019 PM-03 22 39 22 17 0 0 0 61 17 18
2019 PM-04 17 33 17 21 12 0 0 50 33 58
2019 PM-05 14 29 28 18 9 0 1 44 28 174
2019 PM-06 10 36 29 18 7 0 0 46 25 83
2018 PM 9 30 31 20 10 0 0 39 30 359
2018 PM-03 33 17 33 8 8 0 0 50 17 12
2018 PM-04 15 34 27 9 13 0 1 50 23 67
2018 PM-05 7 26 31 26 10 0 0 33 36 178
2018 PM-06 6 35 35 18 6 1 0 41 24 89
2017 PM 12 28 30 19 10 0 0 41 29 433
2017 PM-02 23 15 31 23 8 0 0 38 31 12
2017 PM-03 21 21 36 14 7 0 0 43 21 14
2017 PM-04 21 21 34 13 11 0 0 43 24 84
2017 PM-05 10 33 25 22 9 0 0 44 31 218
2017 PM-06 4 26 37 21 10 0 1 30 32 94

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 30 31 17 6 0 1 45 24 280
2020 PM-04 14 29 32 17 7 0 1 44 24 72
2020 PM-05 14 29 27 21 8 1 0 43 29 124
2020 PM-06 6 33 41 12 6 0 2 40 19 49
2019 PM 12 31 31 17 8 0 0 43 25 355
2019 PM-03 0 44 39 17 0 0 0 44 17 18
2019 PM-04 19 29 28 12 12 0 0 48 24 58
2019 PM-05 9 33 30 18 9 0 1 42 27 173
2019 PM-06 12 23 38 20 7 0 0 35 27 84
2018 PM 7 30 31 19 12 1 0 37 32 359
2018 PM-03 17 42 33 0 8 0 0 58 8 12
2018 PM-04 10 33 34 6 15 0 1 44 21 67
2018 PM-05 5 27 32 22 13 1 0 32 36 178
2018 PM-06 4 31 27 26 10 1 0 36 36 89
2017 PM 10 25 32 22 9 0 1 35 32 432
2017 PM-02 31 31 31 0 8 0 0 61 8 12
2017 PM-03 21 21 43 14 0 0 0 43 14 14
2017 PM-04 18 24 30 22 6 0 1 42 28 84
2017 PM-05 7 25 33 23 10 0 1 33 34 217
2017 PM-06 3 23 32 26 13 1 1 27 40 94

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 21 29 26 16 6 0 1 51 23 282
2020 PM-02 25 31 25 13 6 0 0 56 19 16
2020 PM-04 19 19 35 18 7 0 1 39 25 72
2020 PM-05 21 28 24 19 8 0 0 50 27 123
2020 PM-06 16 43 25 10 2 0 4 61 12 51
2019 PM 15 33 27 16 8 0 0 48 24 352
2019 PM-03 6 50 33 11 0 0 0 56 11 18
2019 PM-04 19 28 24 14 16 0 0 47 29 58
2019 PM-05 12 30 29 18 10 1 1 43 28 171
2019 PM-06 10 43 30 14 2 0 0 53 17 83
2018 PM 10 29 31 17 13 0 1 39 30 357
2018 PM-03 17 8 67 0 8 0 0 25 8 12
2018 PM-04 6 30 33 16 13 0 1 36 30 67
2018 PM-05 11 25 30 20 13 0 1 37 33 178
2018 PM-06 7 39 28 14 11 1 0 47 26 87
2017 PM 14 29 30 17 8 0 0 44 26 433
2017 PM-02 23 8 39 23 8 0 0 31 31 12
2017 PM-03 29 14 50 7 0 0 0 43 7 14
2017 PM-04 11 27 31 24 7 0 0 38 31 84
2017 PM-05 16 33 26 16 9 0 0 49 25 218
2017 PM-06 6 30 36 16 11 0 1 37 27 94

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 35 27 21 10 7 1 0 62 16 284
2020 PM-02 50 25 25 0 0 0 0 75 0 16
2020 PM-04 32 32 22 8 6 0 0 64 14 72
2020 PM-05 34 25 18 14 8 1 0 60 22 125
2020 PM-06 33 27 25 6 6 2 0 62 12 51
2019 PM 26 32 19 12 10 0 1 59 22 355
2019 PM-03 28 44 11 11 6 0 0 72 17 18
2019 PM-04 29 28 16 16 10 2 0 58 26 58
2019 PM-05 23 32 20 13 12 0 1 55 26 173
2019 PM-06 23 38 23 7 8 0 1 61 16 84

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 32 26 19 5 0 0 50 24 284
2020 PM-02 25 38 19 13 6 0 0 63 19 16
2020 PM-04 17 38 24 19 3 0 0 54 22 72
2020 PM-05 20 25 26 22 6 0 1 45 28 125
2020 PM-06 8 41 31 16 4 0 0 49 20 51

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 28 27 16 11 0 0 46 27 279
2020 PM-02 44 19 25 13 0 0 0 63 13 16
2020 PM-04 13 35 28 18 6 0 0 48 24 71
2020 PM-05 19 25 25 15 16 0 0 44 30 122
2020 PM-06 12 20 32 22 14 0 0 32 36 50
2019 PM 21 32 24 15 7 0 0 54 22 355
2019 PM-03 22 28 22 17 11 0 0 50 28 18
2019 PM-04 14 50 16 14 5 0 2 65 19 58
2019 PM-05 18 31 31 13 8 0 0 49 20 173
2019 PM-06 24 27 20 21 7 0 0 51 29 84
2018 PM 17 29 27 19 8 0 1 46 27 358
2018 PM-03 25 33 33 8 0 0 0 58 8 12
2018 PM-04 16 39 16 22 6 0 0 55 28 67
2018 PM-05 15 25 33 19 8 0 1 40 27 178
2018 PM-06 18 31 23 17 11 0 0 49 28 88
2017 PM 18 30 27 18 6 0 0 48 25 432
2017 PM-02 31 23 23 23 0 0 0 54 23 12
2017 PM-03 21 29 29 14 7 0 0 50 21 14
2017 PM-04 23 26 26 20 5 0 0 49 25 84
2017 PM-05 17 34 26 16 7 0 1 51 23 218
2017 PM-06 11 28 30 24 8 0 0 39 31 93

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 32 24 10 4 0 2 62 14 283
2020 PM-02 31 13 25 19 13 0 0 44 31 16
2020 PM-04 26 28 26 13 6 0 1 55 18 72
2020 PM-05 28 31 26 10 3 0 2 61 13 124
2020 PM-06 29 47 14 4 2 0 4 80 6 51
2019 PM 36 31 14 10 9 0 0 67 19 352
2019 PM-03 28 33 22 11 6 0 0 61 17 18
2019 PM-04 33 34 12 10 10 0 0 67 21 58
2019 PM-05 34 32 15 10 9 0 0 66 19 171
2019 PM-06 40 30 10 10 11 0 0 70 20 83
2018 PM 38 26 19 9 8 0 1 64 17 355
2018 PM-03 58 25 8 0 8 0 0 83 8 12
2018 PM-04 36 25 18 13 7 0 0 61 21 67
2018 PM-05 38 23 22 7 9 0 2 61 17 176
2018 PM-06 38 33 16 9 3 0 0 71 13 87
2017 PM 38 30 20 7 4 0 1 69 11 431
2017 PM-02 38 39 0 0 23 0 0 77 23 12
2017 PM-03 43 36 14 0 0 0 7 85 0 14
2017 PM-04 33 33 21 10 2 0 0 67 12 84
2017 PM-05 40 27 18 9 6 0 0 67 15 216
2017 PM-06 39 36 20 2 2 0 0 76 4 94

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 14 34 28 15 9 0 0 48 24 283
2020 PM-02 13 31 44 6 6 0 0 44 13 16
2020 PM-04 19 31 24 15 11 0 0 50 26 72
2020 PM-05 11 36 28 17 7 0 0 48 24 124
2020 PM-06 6 37 31 12 14 0 0 43 25 51

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 51 19 14 6 1 1 7 78 7 283
2020 PM-02 44 6 31 0 0 0 19 62 0 16
2020 PM-04 44 18 14 15 1 1 6 67 18 71
2020 PM-05 51 20 14 4 1 2 8 79 5 125
2020 PM-06 59 27 8 2 0 0 4 90 2 51
2019 PM 67 11 8 3 3 1 8 85 7 353
2019 PM-03 61 17 11 0 0 6 6 88 0 18
2019 PM-04 62 10 14 5 2 0 7 78 7 58
2019 PM-05 64 12 7 3 4 1 9 84 8 171
2019 PM-06 71 8 6 1 2 0 11 89 4 84
2018 PM 64 17 8 3 3 0 4 86 6 355
2018 PM-03 67 17 8 0 0 0 8 91 0 12
2018 PM-04 57 25 14 2 2 0 2 83 3 65
2018 PM-05 63 15 9 5 3 1 4 82 8 176
2018 PM-06 74 16 1 0 3 0 6 95 4 89

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 66 16 4 4 4 1 5 87 8 283
2020 PM-02 56 25 6 0 0 0 13 93 0 16
2020 PM-04 57 21 8 4 3 3 4 84 7 72
2020 PM-05 70 11 4 4 6 1 4 86 10 124
2020 PM-06 71 18 0 4 4 0 4 92 8 51
2019 PM 63 16 7 4 7 1 2 81 12 356
2019 PM-03 72 22 0 0 0 0 6 100 0 18
2019 PM-04 64 16 7 5 7 2 0 81 12 58
2019 PM-05 58 16 9 3 9 1 3 78 13 174
2019 PM-06 67 14 7 8 4 0 0 81 12 84
2018 PM 61 16 9 6 3 0 4 81 10 356
2018 PM-03 67 17 0 8 0 0 8 91 9 12
2018 PM-04 51 16 12 9 6 0 6 71 16 67
2018 PM-05 59 19 11 6 2 0 4 81 8 177
2018 PM-06 74 11 6 5 1 1 2 88 6 88
2017 PM 68 15 6 5 3 1 3 86 8 433
2017 PM-02 54 15 15 0 8 0 8 75 8 12
2017 PM-03 57 14 14 0 7 0 7 77 8 14
2017 PM-04 69 14 4 4 4 1 5 89 8 84
2017 PM-05 67 13 5 7 4 2 1 83 11 218
2017 PM-06 71 18 5 2 0 0 3 92 2 94

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 65 22 5 4 1 0 3 89 5 282
2020 PM-02 75 25 0 0 0 0 0 100 0 16
2020 PM-04 60 29 1 4 1 0 4 93 6 72
2020 PM-05 69 13 9 4 2 0 2 84 7 123
2020 PM-06 57 29 2 6 0 2 4 92 6 51
2019 PM 51 24 12 6 5 0 1 77 11 357
2019 PM-03 39 44 17 0 0 0 0 83 0 18
2019 PM-04 51 27 14 2 7 0 0 78 8 59
2019 PM-05 52 24 10 8 4 0 2 78 12 174
2019 PM-06 55 18 12 10 6 0 0 73 15 84
2018 PM 50 28 9 8 3 0 1 79 12 359
2018 PM-03 45 36 0 9 0 0 9 90 10 11
2018 PM-04 51 25 9 10 4 0 0 76 15 67
2018 PM-05 51 29 11 6 2 0 1 81 8 178
2018 PM-06 52 27 8 9 3 1 0 80 12 90
2017 PM 59 25 9 3 2 0 1 85 6 433
2017 PM-02 61 23 8 0 8 0 0 85 8 12
2017 PM-03 71 14 0 7 7 0 0 86 14 14
2017 PM-04 58 24 8 7 0 0 2 84 7 84
2017 PM-05 62 22 10 3 1 0 0 85 5 218
2017 PM-06 50 33 10 1 5 0 0 83 6 94

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 61 20 9 4 4 1 2 83 8 282
2020 PM-02 69 13 19 0 0 0 0 81 0 16
2020 PM-04 58 23 6 7 4 0 3 83 12 71
2020 PM-05 57 21 10 5 6 1 1 80 11 124
2020 PM-06 67 20 8 0 2 2 2 90 2 51
2019 PM 47 22 12 9 9 0 1 69 19 353
2019 PM-03 56 33 11 0 0 0 0 89 0 18
2019 PM-04 53 17 8 15 5 2 0 71 21 59
2019 PM-05 43 20 14 9 13 0 1 63 22 171
2019 PM-06 45 28 12 10 6 0 0 72 16 83
2018 PM 42 25 16 9 6 1 1 68 15 358
2018 PM-03 45 27 9 0 9 0 9 80 10 11
2018 PM-04 36 25 16 13 9 0 0 61 22 67
2018 PM-05 43 26 16 8 5 0 2 70 13 178
2018 PM-06 44 24 16 8 6 2 0 70 14 90
2017 PM 54 23 9 8 4 0 2 78 13 433
2017 PM-02 54 15 8 15 8 0 0 69 23 12
2017 PM-03 57 29 0 7 7 0 0 86 14 14
2017 PM-04 52 24 11 5 5 0 4 79 10 84
2017 PM-05 53 22 8 10 5 0 2 77 14 218
2017 PM-06 55 25 12 6 2 0 0 80 8 94

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 9 4 1 1 1 29 91 3 282
2020 PM-02 56 6 0 0 0 0 38 100 0 16
2020 PM-04 60 4 0 1 0 1 33 98 2 72
2020 PM-05 55 6 5 0 0 1 33 93 0 123
2020 PM-06 49 24 12 2 6 0 8 79 9 51
2019 PM 52 12 5 3 2 0 25 87 7 352
2019 PM-03 56 6 0 0 0 0 39 100 0 18
2019 PM-04 52 9 2 2 0 0 36 95 3 58
2019 PM-05 55 7 2 1 2 0 32 91 5 170
2019 PM-06 42 30 13 8 5 0 2 73 13 84
2018 PM 48 10 7 3 2 0 31 84 6 357
2018 PM-03 40 0 0 0 0 0 60 100 0 10
2018 PM-04 47 2 2 3 2 0 45 89 8 66
2018 PM-05 48 7 6 1 1 0 38 88 3 178
2018 PM-06 51 23 13 7 4 0 1 75 11 90
2017 PM 50 12 4 3 1 0 30 88 5 433
2017 PM-02 46 15 0 0 0 0 38 100 0 12
2017 PM-03 36 7 0 0 0 0 57 100 0 14
2017 PM-04 46 5 1 2 0 0 45 93 4 84
2017 PM-05 57 9 1 1 0 0 31 96 2 218
2017 PM-06 42 26 16 7 4 0 5 71 12 94

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 67 15 7 3 1 0 7 89 3 280
2020 PM-02 56 25 6 0 0 0 13 93 0 16
2020 PM-04 65 21 4 4 0 0 6 91 4 71
2020 PM-05 68 11 7 2 1 1 9 88 4 122
2020 PM-06 76 12 10 0 0 0 2 90 0 51
2019 PM 68 16 7 2 1 0 6 89 3 356
2019 PM-03 61 11 11 0 0 0 17 87 0 18
2019 PM-04 64 22 5 3 2 0 3 89 5 59
2019 PM-05 66 17 6 1 2 0 8 91 3 173
2019 PM-06 75 13 10 2 0 0 0 88 2 84
2018 PM 65 17 10 1 1 1 5 87 2 356
2018 PM-03 60 30 10 0 0 0 0 90 0 10
2018 PM-04 57 19 10 3 1 1 7 84 5 67
2018 PM-05 67 15 10 0 1 0 7 88 1 177
2018 PM-06 71 16 10 1 1 1 0 88 2 89
2017 PM 63 19 7 3 1 1 6 88 5 430
2017 PM-02 46 31 0 8 8 8 0 83 17 12
2017 PM-03 54 8 15 8 0 0 15 73 9 13
2017 PM-04 63 15 8 5 1 0 7 84 6 84
2017 PM-05 64 19 6 3 1 1 6 90 4 217
2017 PM-06 67 20 7 2 1 0 3 90 3 93

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 52 13 6 6 18 0 4 68 26 283
2020 PM-02 69 13 0 13 6 0 0 81 19 16
2020 PM-04 25 14 13 7 38 0 3 41 46 71
2020 PM-05 54 13 5 6 16 0 6 71 24 125
2020 PM-06 76 12 6 2 2 0 2 90 4 51
2019 PM 65 10 5 5 10 0 5 79 15 355
2019 PM-03 39 11 17 6 17 0 11 56 25 18
2019 PM-04 51 12 10 3 22 0 2 64 26 59
2019 PM-05 63 9 6 6 9 0 7 77 17 173
2019 PM-06 84 8 0 2 4 0 1 94 6 83
2018 PM 62 11 6 7 11 0 3 76 18 358
2018 PM-03 60 0 20 20 0 0 0 60 20 10
2018 PM-04 43 7 12 9 27 0 1 52 36 67
2018 PM-05 63 11 4 7 8 0 6 79 17 178
2018 PM-06 76 17 2 3 1 0 1 93 4 90
2017 PM 67 11 5 4 9 0 5 82 13 433
2017 PM-02 54 8 0 0 39 0 0 61 39 12
2017 PM-03 21 7 29 14 21 0 7 31 38 14
2017 PM-04 48 14 7 12 16 0 4 64 28 84
2017 PM-05 71 10 4 2 6 1 6 87 8 218
2017 PM-06 79 12 2 1 2 0 4 94 3 94

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 30 19 9 3 0 1 68 13 284
2020 PM-02 25 19 50 0 6 0 0 44 6 16
2020 PM-04 28 40 18 10 4 0 0 68 14 72
2020 PM-05 41 26 19 10 2 0 2 68 12 125
2020 PM-06 49 25 16 6 2 2 0 76 8 51
2019 PM 55 27 10 5 2 0 2 83 6 354
2019 PM-03 50 33 0 6 6 0 6 88 12 18
2019 PM-04 53 24 7 8 5 0 3 79 14 59
2019 PM-05 53 26 15 4 1 0 2 81 4 171
2019 PM-06 60 31 6 4 0 0 0 90 4 84
2018 PM 50 25 14 6 2 0 3 77 9 358
2018 PM-03 40 30 10 10 10 0 0 70 20 10
2018 PM-04 37 30 18 7 3 0 4 70 11 67
2018 PM-05 51 24 15 6 1 0 3 77 7 178
2018 PM-06 59 22 9 7 2 0 1 82 9 90
2017 PM 51 29 12 4 2 0 2 82 6 432
2017 PM-02 69 8 15 0 8 0 0 77 8 12
2017 PM-03 43 29 21 0 0 0 7 77 0 14
2017 PM-04 36 39 13 11 0 0 1 76 11 83
2017 PM-05 54 27 11 3 3 1 1 83 7 218
2017 PM-06 56 28 12 2 0 0 2 86 2 94

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 19 34 31 11 4 0 0 54 15 283
2020 PM-02 38 19 25 13 6 0 0 56 19 16
2020 PM-04 7 36 40 10 7 0 0 43 17 72
2020 PM-05 22 33 27 15 4 0 0 55 19 124
2020 PM-06 25 41 31 2 0 0 0 67 2 51

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 5 23 44 21 8 0 0 27 29 283
2020 PM-02 6 31 50 6 6 0 0 38 13 16
2020 PM-04 6 23 44 20 8 0 0 28 28 71
2020 PM-05 3 22 45 23 7 0 0 25 30 125
2020 PM-06 4 20 43 25 8 0 0 24 33 51
2019 PM 6 28 42 19 6 0 0 34 25 358
2019 PM-03 0 28 50 22 0 0 0 28 22 18
2019 PM-04 8 31 29 24 8 0 0 39 32 59
2019 PM-05 5 29 43 17 6 0 0 33 23 175
2019 PM-06 4 24 48 20 5 0 0 27 25 84
2018 PM 4 21 47 21 8 0 0 25 28 360
2018 PM-03 8 33 25 25 8 0 0 42 33 12
2018 PM-04 4 18 48 21 9 0 0 22 30 67
2018 PM-05 3 21 49 21 6 0 0 24 27 178
2018 PM-06 3 21 50 18 8 0 0 24 26 90
2017 PM 4 21 53 15 6 0 0 25 22 432
2017 PM-02 0 17 58 17 8 0 0 17 25 11
2017 PM-03 0 36 50 14 0 0 0 36 14 14
2017 PM-04 4 19 57 17 4 0 0 23 20 84
2017 PM-05 5 25 47 15 7 0 0 30 22 218
2017 PM-06 3 12 61 17 7 0 0 15 24 94

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 19 25 37 14 5 0 0 18 44 281
2020 PM-02 13 13 50 25 0 0 0 25 25 16
2020 PM-04 18 21 39 14 6 1 0 20 40 71
2020 PM-05 17 27 40 12 4 0 0 16 44 124
2020 PM-06 26 30 26 12 6 0 0 18 56 50
2019 PM 12 23 39 22 5 0 0 26 35 355
2019 PM-03 6 44 38 6 6 0 0 13 50 16
2019 PM-04 14 25 36 25 0 0 0 25 39 59
2019 PM-05 13 21 38 22 6 0 0 29 33 175
2019 PM-06 11 25 41 18 5 0 0 23 36 83
2018 PM 11 27 43 13 6 0 0 19 38 355
2018 PM-03 8 25 58 8 0 0 0 8 33 12
2018 PM-04 12 28 45 8 8 0 0 15 40 65
2018 PM-05 11 25 43 15 6 0 0 21 36 178
2018 PM-06 9 28 42 16 5 0 0 20 38 88
2017 PM 10 20 45 20 5 0 0 25 30 433
2017 PM-02 8 23 46 23 0 0 0 23 31 12
2017 PM-03 7 0 64 29 0 0 0 29 7 14
2017 PM-04 13 15 50 19 2 0 0 21 29 84
2017 PM-05 7 23 40 21 7 1 0 28 31 218
2017 PM-06 12 22 49 14 3 0 0 17 34 94

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 40 13 13 4 1 0 70 17 283
2020 PM-02 19 38 13 31 0 0 0 56 31 16
2020 PM-04 24 37 15 20 4 0 0 61 24 71
2020 PM-05 31 38 12 12 4 2 0 71 16 125
2020 PM-06 29 49 14 6 2 0 0 78 8 51
2019 PM 14 45 19 13 7 2 0 60 21 356
2019 PM-03 17 50 17 17 0 0 0 67 17 18
2019 PM-04 8 47 15 15 12 2 0 57 28 59
2019 PM-05 14 43 20 12 9 2 0 58 21 175
2019 PM-06 13 49 18 14 5 1 0 63 19 84
2018 PM 11 48 19 14 6 2 0 60 21 361
2018 PM-03 8 42 17 25 0 8 0 55 27 12
2018 PM-04 18 46 12 13 9 1 0 65 23 67
2018 PM-05 7 47 19 18 8 2 0 55 26 180
2018 PM-06 13 56 22 4 1 2 0 71 6 89
2017 PM 10 43 19 15 9 4 0 55 25 433
2017 PM-02 8 23 31 39 0 0 0 31 39 12
2017 PM-03 7 57 21 0 7 7 0 69 8 14
2017 PM-04 10 47 19 14 8 1 0 58 23 84
2017 PM-05 10 37 18 17 12 6 0 49 31 218
2017 PM-06 10 54 19 13 3 1 0 65 16 94

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 20 29 19 21 8 2 0 50 30 283
2020 PM-02 25 31 19 6 19 0 0 56 25 16
2020 PM-04 21 28 21 20 8 1 0 50 29 71
2020 PM-05 20 26 19 20 10 4 1 49 31 125
2020 PM-06 14 27 22 33 4 0 0 41 37 51

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 33 14 16 10 1 0 60 26 280
2020 PM-02 31 38 6 6 19 0 0 69 25 16
2020 PM-04 20 31 18 20 11 0 0 51 31 71
2020 PM-05 28 32 11 16 11 2 0 61 27 123
2020 PM-06 30 34 18 12 6 0 0 64 18 50

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 33 16 4 5 3 1 74 10 280
2020 PM-02 56 13 19 6 6 0 0 69 13 16
2020 PM-04 28 38 18 3 8 4 0 69 12 71
2020 PM-05 38 33 15 5 6 2 2 74 11 124
2020 PM-06 45 35 14 4 0 2 0 81 4 49

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 29 22 18 11 2 0 48 30 283
2020 PM-02 38 25 13 19 6 0 0 63 25 16
2020 PM-04 11 39 21 14 13 3 0 51 27 72
2020 PM-05 17 27 23 19 12 2 1 45 32 124
2020 PM-06 18 25 24 25 8 0 0 43 33 51
2019 PM 9 27 25 21 16 1 0 37 38 358
2019 PM-03 6 33 56 6 0 0 0 39 6 18
2019 PM-04 14 29 22 17 19 0 0 42 36 59
2019 PM-05 9 25 22 23 20 2 0 34 44 175
2019 PM-06 6 32 24 26 11 1 0 39 37 84
2018 PM 8 26 23 24 16 2 0 35 41 362
2018 PM-03 17 25 17 17 17 8 0 45 36 12
2018 PM-04 7 28 22 24 18 0 0 36 42 67
2018 PM-05 9 23 24 24 18 2 0 33 43 180
2018 PM-06 4 33 27 24 9 2 0 39 34 90
2017 PM 6 37 23 22 10 1 0 43 33 433
2017 PM-02 8 31 23 31 8 0 0 38 39 12
2017 PM-03 0 50 29 14 7 0 0 50 21 14
2017 PM-04 7 33 30 20 10 0 0 40 30 84
2017 PM-05 7 35 18 25 13 1 0 43 39 218
2017 PM-06 3 42 31 17 6 1 0 45 24 94

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 47 11 10 2 0 0 77 12 283
2020 PM-02 31 38 19 6 6 0 0 69 13 16
2020 PM-04 28 51 6 14 1 0 0 79 15 71
2020 PM-05 30 46 12 10 2 0 0 75 13 125
2020 PM-06 27 57 10 6 0 0 0 84 6 51

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 45 16 6 2 0 0 76 8 284
2020 PM-02 38 25 31 0 6 0 0 63 6 16
2020 PM-04 31 44 14 8 3 0 0 75 11 72
2020 PM-05 28 50 13 7 2 0 0 78 10 125
2020 PM-06 27 51 18 2 2 0 0 78 4 51

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 24 40 24 8 2 0 1 65 11 281
2020 PM-02 19 38 31 0 13 0 0 56 13 16
2020 PM-04 20 37 25 11 3 1 3 59 15 71
2020 PM-05 26 41 23 7 2 0 0 67 10 123
2020 PM-06 20 45 25 10 0 0 0 65 10 51

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 34 40 16 2 3 2 3 77 6 283
2020 PM-02 38 31 25 0 6 0 0 69 6 16
2020 PM-04 36 36 17 3 6 0 3 74 9 72
2020 PM-05 30 42 16 2 2 4 3 77 5 124
2020 PM-06 31 49 12 2 2 0 4 84 4 51

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 26 6 2 1 3 0 91 3 283
2020 PM-02 69 19 6 0 6 0 0 88 6 16
2020 PM-04 57 31 4 6 0 3 0 90 6 72
2020 PM-05 65 25 6 1 0 3 1 93 1 124
2020 PM-06 59 29 6 2 2 2 0 90 4 51

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 41 12 6 2 1 0 79 9 284
2020 PM-02 38 31 19 6 6 0 0 69 13 16
2020 PM-04 35 39 8 14 3 1 0 75 17 72
2020 PM-05 37 42 12 5 3 2 0 80 8 125
2020 PM-06 33 51 12 2 0 2 0 86 2 51

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 36 9 9 5 1 0 77 14 284
2020 PM-02 50 19 6 13 13 0 0 69 25 16
2020 PM-04 33 42 13 10 3 0 0 75 13 72
2020 PM-05 37 37 9 9 7 2 0 75 16 125
2020 PM-06 45 39 6 8 2 0 0 84 10 51

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 38 13 8 3 1 1 76 11 284
2020 PM-02 44 31 13 0 13 0 0 75 13 16
2020 PM-04 33 43 11 7 3 0 3 79 10 72
2020 PM-05 36 37 14 7 3 2 0 75 11 125
2020 PM-06 33 37 16 10 2 2 0 72 12 51

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 11 44 17 22 4 2 0 57 26 54
2020 PM-05 0 10 10 70 10 0 0 10 80 10
2020 PM-06 14 52 18 11 2 2 0 67 14 44
2019 PM 12 47 15 14 5 3 5 64 20 102
2019 PM-06 12 48 19 13 4 1 3 63 18 75

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 96 4 54
2020 PM-05 80 20 10
2020 PM-06 100 0 44

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 29 17 31 15 0 0 37 46 52
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 10 90 283
2020 PM-02 13 88 16
2020 PM-04 10 90 72
2020 PM-05 10 90 125
2020 PM-06 8 92 50

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 16 84 284
2020 PM-02 6 94 16
2020 PM-04 18 82 72
2020 PM-05 20 80 125
2020 PM-06 8 92 51
2019 PM 17 83 359
2019 PM-03 17 83 18
2019 PM-04 22 78 59
2019 PM-05 21 79 176
2019 PM-06 7 93 84
2017 PM 21 79 431
2017 PM-04 18 82 83
2017 PM-05 25 75 217
2017 PM-06 15 85 94
2014 PM 12 88 393
2014 PM-04 16 84 74
2014 PM-05 16 84 171

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 33 67 46
2020 PM-04 38 62 13
2020 PM-05 36 64 25

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 80 20 46
2020 PM-04 77 23 13
2020 PM-05 80 20 25
2019 PM 77 23 62
2019 PM-04 85 15 13
2019 PM-05 73 27 37
2017 PM 79 21 90
2017 PM-04 100 0 15
2017 PM-05 72 28 54
2017 PM-06 86 14 14
2014 PM 77 23 47
2014 PM-04 83 17 12
2014 PM-05 74 26 27

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 30 5 5 0 3 0 89 6 37
2020 PM-04 20 50 10 10 0 10 0 78 11 10
2020 PM-05 75 20 0 5 0 0 0 95 5 20
2019 PM 38 42 4 17 0 0 0 79 17 48
2019 PM-04 36 45 0 18 0 0 0 82 18 11
2019 PM-05 33 48 0 19 0 0 0 81 19 27
2017 PM 31 39 7 10 10 1 1 72 20 71
2017 PM-04 27 53 13 7 0 0 0 80 7 15
2017 PM-05 38 28 3 13 15 3 0 68 29 39
2017 PM-06 25 58 8 8 0 0 0 83 8 12
2014 PM 42 39 11 8 0 0 0 81 8 36
2014 PM-04 50 40 10 0 0 0 0 90 0 10
2014 PM-05 40 40 5 15 0 0 0 80 15 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 36 9 5 4 4 6 80 10 284
2020 PM-02 50 19 6 13 0 0 13 79 14 16
2020 PM-04 29 40 10 10 4 1 6 75 15 72
2020 PM-05 38 31 8 4 6 6 6 80 11 125
2020 PM-06 35 45 12 0 0 4 4 87 0 51
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 32 43 25 0 57 43 281
2020 PM-02 44 25 31 0 36 64 16
2020 PM-04 26 50 24 0 65 35 72
2020 PM-05 39 38 23 0 49 51 124
2020 PM-06 27 43 31 0 62 38 49

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 36 64 90
2020 PM-04 53 47 19
2020 PM-05 34 66 47
2020 PM-06 8 92 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 2 15 15 30 31 2 4 19 65 91
2020 PM-04 0 5 16 26 42 0 11 6 76 19
2020 PM-05 4 21 19 25 27 4 0 26 54 48
2020 PM-06 0 8 8 38 38 0 8 8 83 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 1 19 12 32 31 0 5 21 66 91
2020 PM-04 0 11 16 26 42 0 5 11 72 19
2020 PM-05 2 19 13 27 31 0 8 23 64 48
2020 PM-06 0 15 15 31 38 0 0 15 69 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 18 14 7 6 2 11 69 15 281
2020 PM-02 31 25 13 0 13 6 13 69 15 16
2020 PM-04 40 17 17 6 10 1 10 64 17 72
2020 PM-05 45 22 12 7 2 2 10 76 10 123
2020 PM-06 48 10 14 10 8 0 10 64 20 50
2019 PM 45 17 13 6 7 2 11 70 14 352
2019 PM-03 50 11 6 22 6 6 0 65 29 18
2019 PM-04 34 14 22 7 15 0 8 52 24 59
2019 PM-05 45 19 13 5 6 2 11 73 12 173
2019 PM-06 54 12 10 4 4 1 16 80 9 83
2018 PM 49 15 13 5 8 1 9 71 14 362
2018 PM-03 33 17 25 8 8 0 8 55 18 12
2018 PM-04 43 12 12 4 16 0 12 63 24 67
2018 PM-05 49 14 16 5 8 1 8 69 14 180
2018 PM-06 59 18 6 6 1 1 10 86 8 90
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