2020 Public Service Employee Survey Results for Global Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	40	6	11	1	82	13	136
2020	IS-02	63	25	6	6	0	88	6	16
2020	IS-03	31	38	19	13	0	69	13	16
2020	IS-04	47	40	2	9	2	87	11	45
2020	IS-05	36	45	2	14	2	81	17	42

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	76	16	4	1	1	1	0	93	2	136
2020	IS-02	81	19	0	0	0	0	0	100	0	16
2020	IS-03	81	6	6	6	0	0	0	88	6	16
2020	IS-04	76	20	0	0	2	2	0	98	2	45
2020	IS-05	79	17	5	0	0	0	0	95	0	42
2017	IS	61	23	6	7	3	0	1	85	9	119
2017	IS-03	50	25	6	6	13	0	0	75	19	16
2017	IS-04	64	22	2	7	2	0	2	88	9	44
2017	IS-05	60	24	8	8	0	0	0	84	8	37
2017	IS-06	62	30	0	8	0	0	0	92	8	13
2014	IS	60	31	3	4	2	0	0	91	6	140
2014	IS-03	60	35	0	0	5	0	0	95	5	18
2014	IS-04	60	32	4	2	2	0	0	92	4	50
2014	IS-05	66	29	0	5	0	0	0	95	5	44
2014	IS-06	44	33	6	11	6	0	0	78	17	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	37	13	10	4	1	73	14	134
2020	IS-02	44	50	0	6	0	0	94	6	16
2020	IS-03	50	31	13	6	0	0	81	6	16
2020	IS-04	36	34	14	14	2	0	70	16	44
2020	IS-05	29	41	7	10	10	2	73	20	41
2019	IS	30	35	12	14	9	0	65	23	124
2019	IS-02	56	13	25	0	6	0	69	6	16
2019	IS-03	29	29	5	24	14	0	57	38	21
2019	IS-04	23	39	16	19	3	0	61	23	31
2019	IS-05	27	46	5	12	10	0	73	22	41
2017	IS	32	35	8	16	8	1	68	24	119
2017	IS-03	44	19	0	25	13	0	62	38	16
2017	IS-04	30	46	4	16	2	2	77	19	44
2017	IS-05	24	32	11	19	14	0	57	33	37
2017	IS-06	38	46	16	0	0	0	84	0	13
2014	IS	34	41	9	12	4	0	74	16	140
2014	IS-03	28	39	16	5	12	0	67	17	18
2014	IS-04	32	34	6	22	6	0	66	28	50
2014	IS-05	39	43	14	2	2	0	82	5	44
2014	IS-06	33	50	6	11	0	0	83	11	18

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	36	18	14	4	1	1	64	18	134
2020	IS-02	31	38	6	13	13	0	0	69	25	16
2020	IS-03	31	44	19	6	0	0	0	75	6	16
2020	IS-04	30	45	11	9	2	0	2	77	12	44
2020	IS-05	20	29	27	17	5	2	0	50	23	41
2019	IS	27	40	13	10	8	0	2	69	18	124
2019	IS-02	38	25	6	13	19	0	0	63	31	16
2019	IS-03	29	38	10	5	14	0	5	70	20	21
2019	IS-04	19	52	10	10	3	0	6	76	14	31
2019	IS-05	24	41	17	10	7	0	0	66	17	41
2018	IS	22	47	9	14	7	0	2	70	21	103
2018	IS-03	17	42	8	8	8	0	17	70	20	12
2018	IS-04	24	48	9	9	9	0	0	73	18	33
2018	IS-05	19	49	5	22	5	0	0	68	27	37
2018	IS-06	18	45	9	18	9	0	0	64	27	11
2017	IS	26	34	11	20	6	1	3	62	26	118
2017	IS-03	38	12	13	25	6	0	6	53	33	16
2017	IS-04	30	32	11	18	5	0	5	64	24	44
2017	IS-05	16	38	11	24	8	3	0	55	33	37
2017	IS-06	31	46	8	16	0	0	0	77	16	13
2014	IS	18	35	18	22	6	1	0	53	29	140
2014	IS-03	23	32	16	24	0	5	0	58	25	18
2014	IS-04	20	32	18	18	12	0	0	52	30	50
2014	IS-05	14	32	27	25	0	2	0	46	26	44
2014	IS-06	22	33	6	33	6	0	0	56	39	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	41	16	7	3	1	0	74	10	134
2020	IS-02	44	44	6	6	0	0	0	88	6	16
2020	IS-03	44	38	6	6	0	6	0	87	7	16
2020	IS-04	30	44	9	9	7	0	0	74	16	43
2020	IS-05	33	38	21	5	2	0	0	71	7	42
2019	IS	36	35	17	4	7	0	0	72	11	124
2019	IS-02	63	13	13	6	6	0	0	75	13	16
2019	IS-03	33	29	19	0	19	0	0	62	19	21
2019	IS-04	42	42	10	3	3	0	0	84	6	31
2019	IS-05	27	41	20	7	5	0	0	68	12	41
2017	IS	39	39	10	9	3	0	1	79	11	118
2017	IS-03	37	38	13	13	0	0	0	75	13	16
2017	IS-04	43	41	11	0	2	0	2	86	2	44
2017	IS-05	30	38	8	19	5	0	0	68	24	37
2017	IS-06	47	38	8	8	0	0	0	84	8	13
2014	IS	33	49	11	6	1	1	0	83	6	140
2014	IS-03	33	39	17	0	5	5	0	76	6	18
2014	IS-04	32	50	10	8	0	0	0	82	8	50
2014	IS-05	29	57	9	5	0	0	0	86	5	44
2014	IS-06	39	39	11	11	0	0	0	78	11	18

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	34	11	10	9	0	1	70	19	136
2020	IS-02	50	38	0	0	13	0	0	88	13	16
2020	IS-03	31	56	6	6	0	0	0	88	6	16
2020	IS-04	44	33	13	7	2	0	0	78	9	45
2020	IS-05	31	29	10	14	14	0	2	61	29	42
2019	IS	35	26	15	14	10	0	0	61	23	124
2019	IS-02	63	13	13	6	6	0	0	75	13	16
2019	IS-03	43	19	5	14	19	0	0	62	33	21
2019	IS-04	45	32	13	6	3	0	0	77	10	31
2019	IS-05	20	32	22	20	7	0	0	51	27	41
2018	IS	39	33	6	13	7	0	2	74	20	102
2018	IS-03	58	33	0	0	0	0	8	100	0	12
2018	IS-04	45	33	9	9	3	0	0	79	12	33
2018	IS-05	25	39	8	17	8	0	3	66	26	36
2018	IS-06	27	18	0	36	18	0	0	45	55	11
2017	IS	29	34	9	16	9	2	1	65	26	119
2017	IS-03	44	38	0	6	13	0	0	81	19	16
2017	IS-04	32	41	0	18	7	0	2	74	26	44
2017	IS-05	19	30	24	16	5	5	0	52	23	37
2017	IS-06	16	23	8	30	23	0	0	39	53	13
2014	IS	23	38	14	14	8	2	1	63	23	139
2014	IS-03	29	49	5	5	0	11	0	88	6	18
2014	IS-04	21	39	16	16	6	0	2	61	23	49
2014	IS-05	23	39	14	18	5	2	0	63	23	44
2014	IS-06	17	17	22	17	28	0	0	33	44	18

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	37	12	10	4	1	75	13	136
2020	IS-02	38	31	13	6	13	0	69	19	16
2020	IS-03	31	38	13	6	6	6	73	13	16
2020	IS-04	47	33	13	7	0	0	80	7	45
2020	IS-05	36	40	12	7	5	0	76	12	42
2019	IS	44	34	10	10	3	0	77	13	124
2019	IS-02	44	19	19	13	6	0	63	19	16
2019	IS-03	24	43	10	14	10	0	67	24	21
2019	IS-04	52	42	3	3	0	0	94	3	31
2019	IS-05	49	27	12	10	2	0	76	12	41
2018	IS	43	40	5	8	4	0	83	12	102
2018	IS-03	42	33	8	17	0	0	75	17	12
2018	IS-04	45	42	6	3	3	0	88	6	33
2018	IS-05	44	36	6	8	6	0	81	14	36
2018	IS-06	36	45	0	18	0	0	82	18	11
2017	IS	40	40	8	8	4	0	80	13	119
2017	IS-03	38	38	12	6	6	0	75	13	16
2017	IS-04	52	23	12	14	0	0	75	14	44
2017	IS-05	27	57	3	5	8	0	84	14	37
2017	IS-06	39	45	8	8	0	0	84	8	13
2014	IS	29	41	12	11	7	0	70	18	140
2014	IS-03	16	55	7	11	12	0	71	23	18
2014	IS-04	36	32	12	14	6	0	68	20	50
2014	IS-05	27	43	16	11	2	0	71	14	44
2014	IS-06	28	44	11	6	11	0	72	17	18

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	36	11	10	4	1	0	75	14	136
2020	IS-02	50	31	0	6	13	0	0	81	19	16
2020	IS-03	56	13	13	19	0	0	0	69	19	16
2020	IS-04	29	47	11	9	2	2	0	77	11	45
2020	IS-05	33	38	12	12	2	2	0	73	15	42
2019	IS	23	42	12	15	7	0	1	66	22	124
2019	IS-02	31	31	6	25	6	0	0	63	31	16
2019	IS-03	29	38	0	5	24	0	5	70	30	21
2019	IS-04	29	45	16	6	3	0	0	74	10	31
2019	IS-05	15	49	10	24	2	0	0	63	27	41
2018	IS	34	36	13	9	9	0	0	70	17	103
2018	IS-03	42	42	8	0	8	0	0	83	8	12
2018	IS-04	39	39	12	3	6	0	0	79	9	33
2018	IS-05	27	30	14	16	14	0	0	57	30	37
2018	IS-06	9	45	18	18	9	0	0	55	27	11
2017	IS	26	42	13	14	3	1	0	69	18	119
2017	IS-03	25	38	25	13	0	0	0	63	13	16
2017	IS-04	30	39	7	23	2	0	0	68	25	44
2017	IS-05	16	54	16	5	5	3	0	73	11	37
2017	IS-06	23	38	16	23	0	0	0	62	23	13
2014	IS	15	42	18	14	10	1	0	58	25	140
2014	IS-03	11	51	16	12	11	0	0	61	23	18
2014	IS-04	19	32	18	16	14	2	0	51	31	50
2014	IS-05	16	50	18	14	2	0	0	66	16	44
2014	IS-06	11	39	6	22	22	0	0	50	44	18

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	38	13	16	2	0	69	18	135
2020	IS-02	50	19	6	13	13	0	69	25	16
2020	IS-03	38	44	6	13	0	0	81	13	16
2020	IS-04	29	44	11	16	0	0	73	16	45
2020	IS-05	24	39	15	22	0	0	63	22	41
2019	IS	24	37	20	14	5	0	62	19	123
2019	IS-02	50	25	13	6	6	0	75	13	16
2019	IS-03	25	35	15	10	15	0	60	25	20
2019	IS-04	29	35	19	16	0	0	65	16	31
2019	IS-05	17	34	27	20	2	0	51	22	41
2018	IS	31	37	10	18	5	0	67	23	101
2018	IS-03	58	17	0	17	8	0	75	25	12
2018	IS-04	34	50	9	6	0	0	84	6	32
2018	IS-05	19	27	16	27	11	0	46	38	37
2018	IS-06	9	55	9	27	0	0	64	27	11
2017	IS	24	45	12	14	4	1	70	19	119
2017	IS-03	25	44	13	12	6	0	69	19	16
2017	IS-04	29	43	7	16	5	0	73	20	44
2017	IS-05	14	57	11	13	3	3	73	16	37
2017	IS-06	23	30	31	16	0	0	53	16	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	32	11	7	4	0	79	10	135
2020	IS-02	63	19	0	13	6	0	81	19	16
2020	IS-03	44	31	13	6	6	0	75	13	16
2020	IS-04	47	29	16	7	2	0	76	9	45
2020	IS-05	41	37	15	2	5	0	78	7	41
2019	IS	40	45	9	5	1	0	85	6	124
2019	IS-02	50	38	6	6	0	0	88	6	16
2019	IS-03	48	29	10	10	5	0	76	14	21
2019	IS-04	48	45	3	3	0	0	94	3	31
2019	IS-05	32	56	10	2	0	0	88	2	41
2018	IS	52	39	4	4	1	0	91	5	102
2018	IS-03	58	33	0	8	0	0	92	8	12
2018	IS-04	56	41	3	0	0	0	97	0	32
2018	IS-05	43	38	8	8	3	0	81	11	37
2018	IS-06	45	55	0	0	0	0	100	0	11
2017	IS	43	43	7	3	3	0	86	7	119
2017	IS-03	44	38	6	6	6	0	81	13	16
2017	IS-04	52	37	9	2	0	0	89	2	44
2017	IS-05	35	43	10	5	5	0	79	11	37
2017	IS-06	31	69	0	0	0	0	100	0	13
2014	IS	32	43	15	6	4	1	75	9	140
2014	IS-03	28	60	7	0	5	0	88	5	18
2014	IS-04	32	32	20	10	4	2	65	15	50
2014	IS-05	32	48	14	5	2	0	80	7	44
2014	IS-06	39	50	6	6	0	0	89	6	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	32	12	13	6	0	69	19	136
2020	IS-02	38	31	6	0	25	0	69	25	16
2020	IS-03	44	31	6	19	0	0	75	19	16
2020	IS-04	33	38	11	13	4	0	71	18	45
2020	IS-05	40	29	14	14	2	0	69	17	42
2019	IS	27	45	10	10	7	0	73	18	124
2019	IS-02	44	25	6	19	6	0	69	25	16
2019	IS-03	24	38	10	14	14	0	62	29	21
2019	IS-04	29	52	6	6	6	0	81	13	31
2019	IS-05	24	46	15	10	5	0	71	15	41
2018	IS	35	39	10	10	5	1	75	15	102
2018	IS-03	50	33	8	8	0	0	83	8	12
2018	IS-04	38	53	6	0	3	0	91	3	32
2018	IS-05	32	27	8	22	8	3	61	31	37
2018	IS-06	9	64	9	9	9	0	73	18	11
2017	IS	33	37	12	14	3	1	70	18	119
2017	IS-03	44	38	12	6	0	0	81	6	16
2017	IS-04	34	32	16	16	2	0	66	18	44
2017	IS-05	24	43	5	19	5	3	70	25	37
2017	IS-06	31	39	15	16	0	0	70	16	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	31	11	5	3	81	8	136
2020	IS-02	50	31	6	6	6	81	13	16
2020	IS-03	56	25	6	6	6	81	13	16
2020	IS-04	49	36	9	4	2	84	7	45
2020	IS-05	52	29	14	2	2	81	5	42
2019	IS	54	31	7	6	2	85	8	123
2019	IS-02	63	13	13	13	0	75	13	16
2019	IS-03	38	38	10	5	10	76	14	21
2019	IS-04	61	35	3	0	0	97	0	31
2019	IS-05	53	33	5	8	3	85	10	40
2018	IS	53	35	5	5	2	88	7	101
2018	IS-03	58	25	0	17	0	83	17	12
2018	IS-04	53	38	3	3	3	91	6	32
2018	IS-05	53	33	6	6	3	86	8	36
2018	IS-06	45	45	9	0	0	91	0	11
2017	IS	50	31	13	4	2	81	6	119
2017	IS-03	44	37	13	6	0	81	6	16
2017	IS-04	54	23	16	7	0	77	7	44
2017	IS-05	52	35	11	0	3	86	3	37
2017	IS-06	55	30	8	8	0	84	8	13
2014	IS	45	39	13	0	3	84	3	139
2014	IS-03	39	45	11	0	5	84	5	18
2014	IS-04	45	41	12	0	2	86	2	49
2014	IS-05	48	36	14	0	2	84	2	44
2014	IS-06	50	39	11	0	0	89	0	18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	43	13	10	3	1	75	13	136
2020	IS-02	38	31	13	6	13	0	69	19	16
2020	IS-03	38	50	6	6	0	0	88	6	16
2020	IS-04	24	51	11	9	2	2	77	11	45
2020	IS-05	33	36	17	14	0	0	69	14	42
2019	IS	32	42	10	11	6	0	74	16	123
2019	IS-02	38	44	0	13	6	0	81	19	16
2019	IS-03	24	29	19	14	14	0	52	29	21
2019	IS-04	39	48	3	6	3	0	87	10	31
2019	IS-05	25	43	15	15	3	0	68	18	40
2018	IS	34	44	10	9	4	0	77	13	101
2018	IS-03	33	42	17	8	0	0	75	8	12
2018	IS-04	41	38	16	3	3	0	78	6	32
2018	IS-05	28	44	6	17	6	0	72	22	36
2018	IS-06	9	73	0	9	9	0	82	18	11
2017	IS	34	42	11	8	5	0	76	13	119
2017	IS-03	38	38	13	6	6	0	75	12	16
2017	IS-04	29	43	14	9	5	0	72	14	44
2017	IS-05	30	38	14	13	5	0	68	19	37
2017	IS-06	39	61	0	0	0	0	100	0	13
2014	IS	15	47	17	16	5	0	62	21	140
2014	IS-03	11	56	5	23	5	0	67	28	18
2014	IS-04	19	36	22	16	8	0	55	24	50
2014	IS-05	16	50	16	14	5	0	66	18	44
2014	IS-06	11	56	17	17	0	0	67	17	18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	40	12	9	4	76	13	136
2020	IS-02	44	25	13	6	13	69	19	16
2020	IS-03	50	38	6	6	0	88	6	16
2020	IS-04	31	40	13	13	2	71	16	45
2020	IS-05	33	48	7	7	5	81	12	42
2019	IS	40	39	13	5	3	79	8	124
2019	IS-02	38	38	13	0	13	75	13	16
2019	IS-03	43	33	10	5	10	76	14	21
2019	IS-04	45	39	13	3	0	84	3	31
2019	IS-05	34	39	17	10	0	73	10	41
2018	IS	50	29	9	7	6	78	13	101
2018	IS-03	58	25	17	0	0	83	0	12
2018	IS-04	58	29	6	3	3	87	6	31
2018	IS-05	43	27	8	8	14	70	22	37
2018	IS-06	27	45	0	27	0	73	27	11
2017	IS	46	32	9	8	5	78	13	118
2017	IS-03	56	25	6	0	12	81	12	16
2017	IS-04	45	32	9	11	2	77	14	44
2017	IS-05	33	36	14	11	6	70	16	36
2017	IS-06	55	38	8	0	0	92	0	13
2014	IS	22	46	14	14	4	68	18	140
2014	IS-03	11	40	28	16	5	51	21	18
2014	IS-04	21	45	14	14	6	66	20	50
2014	IS-05	23	46	16	14	2	68	16	44
2014	IS-06	22	61	0	11	6	83	17	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	39	13	10	4	0	0	73	15	135
2020	IS-02	31	44	0	6	19	0	0	75	25	16
2020	IS-03	50	19	13	19	0	0	0	69	19	16
2020	IS-04	36	42	9	11	2	0	0	78	13	45
2020	IS-05	32	41	15	7	5	0	0	73	12	41
2019	IS	33	49	8	8	2	0	0	81	11	123
2019	IS-02	50	31	13	6	0	0	0	81	6	16
2019	IS-03	38	43	10	0	10	0	0	81	10	21
2019	IS-04	39	48	6	6	0	0	0	87	6	31
2019	IS-05	12	61	10	15	2	0	0	73	17	41
2018	IS	36	43	8	10	4	0	0	78	14	101
2018	IS-03	58	33	8	0	0	0	0	92	0	12
2018	IS-04	38	50	6	3	3	0	0	88	6	32
2018	IS-05	25	39	11	19	6	0	0	64	25	36
2018	IS-06	18	45	9	18	9	0	0	64	27	11
2017	IS	40	34	11	10	3	1	1	75	14	119
2017	IS-03	50	31	6	6	6	0	0	81	13	16
2017	IS-04	38	32	11	14	2	0	2	72	16	44
2017	IS-05	33	41	11	10	3	3	0	75	14	37
2017	IS-06	31	45	16	8	0	0	0	77	8	13
2014	IS	23	46	19	9	3	0	0	69	12	140
2014	IS-03	17	49	28	5	0	0	0	67	5	18
2014	IS-04	26	38	24	8	4	0	0	64	12	50
2014	IS-05	20	50	18	9	2	0	0	71	11	44
2014	IS-06	28	39	6	22	6	0	0	67	28	18

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	38	11	9	2	0	78	11	136
2020	IS-02	38	31	13	13	6	0	69	19	16
2020	IS-03	38	38	13	6	6	0	75	13	16
2020	IS-04	44	40	11	4	0	0	84	4	45
2020	IS-05	43	38	7	10	2	0	81	12	42
2019	IS	45	39	7	9	1	0	84	10	123
2019	IS-02	44	31	19	6	0	0	75	6	16
2019	IS-03	29	43	5	19	5	0	71	24	21
2019	IS-04	52	42	3	3	0	0	94	3	31
2019	IS-05	48	35	8	10	0	0	83	10	40
2018	IS	46	40	6	6	2	0	86	8	102
2018	IS-03	50	42	8	0	0	0	92	0	12
2018	IS-04	50	38	6	3	3	0	88	6	32
2018	IS-05	43	35	5	14	3	0	78	16	37
2018	IS-06	27	64	9	0	0	0	91	0	11
2017	IS	44	38	9	4	5	1	82	9	119
2017	IS-03	44	37	6	0	13	0	81	13	16
2017	IS-04	52	23	16	7	2	0	75	9	44
2017	IS-05	41	43	3	5	5	3	86	11	37
2017	IS-06	31	61	8	0	0	0	92	0	13
2014	IS	31	39	17	8	4	0	71	12	140
2014	IS-03	21	40	28	11	0	0	61	11	18
2014	IS-04	34	36	18	6	6	0	70	12	50
2014	IS-05	32	43	14	9	2	0	75	11	44
2014	IS-06	33	39	11	17	0	0	72	17	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	38	20	11	7	0	1	62	18	136
2020	IS-02	38	38	19	0	6	0	0	75	6	16
2020	IS-03	44	31	13	6	6	0	0	75	13	16
2020	IS-04	31	42	13	11	0	0	2	75	11	45
2020	IS-05	12	36	29	19	5	0	0	48	24	42
2019	IS	36	26	19	11	6	0	1	63	18	124
2019	IS-02	75	19	0	0	6	0	0	94	6	16
2019	IS-03	43	33	5	10	10	0	0	76	19	21
2019	IS-04	32	29	29	6	0	0	3	63	7	31
2019	IS-05	27	27	22	17	7	0	0	54	24	41
2018	IS	32	35	20	9	4	0	0	67	13	103
2018	IS-03	50	33	17	0	0	0	0	83	0	12
2018	IS-04	45	30	18	6	0	0	0	76	6	33
2018	IS-05	16	43	24	8	8	0	0	59	16	37
2018	IS-06	0	18	36	36	9	0	0	18	45	11
2017	IS	29	36	19	6	7	1	2	67	13	119
2017	IS-03	13	44	31	6	0	0	6	60	7	16
2017	IS-04	36	34	21	5	2	0	2	72	7	44
2017	IS-05	33	40	14	5	5	3	0	75	11	37
2017	IS-06	8	23	16	15	38	0	0	31	53	13
2014	IS	25	38	20	8	9	0	0	63	17	140
2014	IS-03	21	52	11	11	5	0	0	73	16	18
2014	IS-04	29	44	22	2	4	0	0	72	6	50
2014	IS-05	27	27	27	9	9	0	0	54	18	44
2014	IS-06	0	39	17	11	33	0	0	39	44	18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	25	41	15	7	0	0	22	37	136
2020	IS-02	6	25	44	19	6	0	0	25	31	16
2020	IS-03	6	19	44	19	13	0	0	31	25	16
2020	IS-04	9	18	49	13	11	0	0	24	27	45
2020	IS-05	21	29	33	14	2	0	0	17	50	42
2019	IS	9	34	33	13	7	2	3	21	45	122
2019	IS-02	13	6	44	25	6	0	6	33	20	16
2019	IS-03	0	24	38	19	14	0	5	35	25	21
2019	IS-04	7	38	24	21	7	0	3	29	46	29
2019	IS-05	12	41	34	5	5	2	0	10	55	41
2018	IS	10	29	35	19	6	0	1	25	40	102
2018	IS-03	0	42	33	8	17	0	0	25	42	12
2018	IS-04	3	19	34	34	9	0	0	44	22	32
2018	IS-05	19	30	41	8	0	0	3	8	50	37
2018	IS-06	9	55	27	9	0	0	0	9	64	11
2017	IS	10	29	35	12	8	0	6	22	42	118
2017	IS-03	13	31	25	19	6	0	6	26	47	16
2017	IS-04	9	23	36	7	16	0	9	25	35	44
2017	IS-05	8	36	36	17	0	0	3	17	46	36
2017	IS-06	8	38	38	8	0	0	8	8	50	13
2014	IS	19	31	33	11	4	1	0	16	51	140
2014	IS-03	16	18	39	11	5	11	0	18	39	18
2014	IS-04	26	22	39	12	2	0	0	14	47	50
2014	IS-05	9	43	27	14	7	0	0	20	52	44
2014	IS-06	28	33	33	6	0	0	0	6	61	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	6	16	26	33	16	4	0	51	22	135
2020	IS-02	13	13	20	40	13	0	0	53	27	15
2020	IS-03	0	25	13	31	25	6	0	60	27	16
2020	IS-04	4	9	22	36	24	4	0	63	14	45
2020	IS-05	5	17	36	31	10	2	0	41	22	42
2019	IS	14	22	31	15	13	2	3	30	38	123
2019	IS-02	25	25	13	13	19	0	6	33	53	16
2019	IS-03	14	14	29	14	24	0	5	40	30	21
2019	IS-04	10	30	23	17	17	0	3	34	41	30
2019	IS-05	12	22	39	17	5	5	0	23	36	41
2018	IS	10	27	30	16	13	3	1	30	39	102
2018	IS-03	17	17	33	17	8	8	0	27	36	12
2018	IS-04	3	15	33	30	18	0	0	48	18	33
2018	IS-05	16	38	27	8	5	3	3	14	57	37
2018	IS-06	10	40	40	0	10	0	0	10	50	10
2017	IS	16	19	34	11	10	3	7	24	39	117
2017	IS-03	19	19	19	19	13	13	0	36	43	16
2017	IS-04	11	11	37	9	18	2	11	31	26	44
2017	IS-05	23	23	34	14	0	0	6	15	49	35
2017	IS-06	16	23	53	8	0	0	0	8	39	13
2014	IS	23	32	25	11	5	1	3	17	57	140
2014	IS-03	23	11	39	5	12	5	5	19	37	18
2014	IS-04	28	32	20	16	0	0	4	17	63	50
2014	IS-05	18	39	25	9	9	0	0	18	57	44
2014	IS-06	28	33	28	0	6	0	6	6	65	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	17	29	19	10	1	1	29	42	136
2020	IS-02	19	19	25	19	6	6	6	29	43	16
2020	IS-03	31	25	13	13	19	0	0	31	56	16
2020	IS-04	20	16	29	20	16	0	0	36	36	45
2020	IS-05	31	17	31	19	2	0	0	21	48	42
2019	IS	22	22	32	15	7	2	1	23	45	123
2019	IS-02	19	13	19	19	25	0	6	47	33	16
2019	IS-03	33	19	24	14	10	0	0	24	52	21
2019	IS-04	13	20	47	10	10	0	0	20	33	30
2019	IS-05	27	22	29	17	0	5	0	18	51	41
2018	IS	22	25	28	17	7	0	2	24	47	102
2018	IS-03	42	25	8	25	0	0	0	25	67	12
2018	IS-04	3	19	44	25	9	0	0	34	22	32
2018	IS-05	38	22	24	8	3	0	5	11	63	37
2018	IS-06	9	55	18	9	9	0	0	18	64	11
2017	IS	18	23	38	13	3	1	5	16	44	119
2017	IS-03	31	13	37	6	0	6	6	7	50	16
2017	IS-04	9	25	39	16	2	0	9	20	38	44
2017	IS-05	27	27	30	11	3	0	3	14	55	37
2017	IS-06	16	16	61	8	0	0	0	8	31	13
2014	IS	33	24	22	12	6	1	2	19	59	138
2014	IS-03	27	35	23	5	5	5	0	11	65	18
2014	IS-04	43	18	19	10	4	0	6	15	65	49
2014	IS-05	23	37	21	14	5	0	0	19	60	43
2014	IS-06	33	11	28	22	6	0	0	28	44	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	21	36	21	4	0	0	24	40	136
2020	IS-02	19	6	31	38	6	0	0	44	25	16
2020	IS-03	13	13	38	31	6	0	0	38	25	16
2020	IS-04	16	18	33	29	4	0	0	33	33	45
2020	IS-05	26	21	43	7	2	0	0	10	48	42
2019	IS	12	28	37	14	7	1	1	22	41	122
2019	IS-02	6	25	25	31	13	0	0	44	31	16
2019	IS-03	24	5	38	14	14	0	5	30	30	21
2019	IS-04	10	20	43	13	13	0	0	27	30	30
2019	IS-05	10	41	41	5	0	2	0	5	53	41
2018	IS	12	25	40	14	9	0	1	23	37	101
2018	IS-03	8	33	50	8	0	0	0	8	42	12
2018	IS-04	13	19	31	22	16	0	0	38	31	32
2018	IS-05	11	31	42	11	3	0	3	14	43	36
2018	IS-06	27	18	45	9	0	0	0	9	45	11
2017	IS	10	33	31	16	5	1	3	22	45	118
2017	IS-03	6	37	25	13	13	0	6	27	47	16
2017	IS-04	9	28	35	16	5	0	7	23	40	43
2017	IS-05	11	38	35	14	0	3	0	14	50	37
2017	IS-06	23	22	31	23	0	0	0	23	45	13
2014	IS	17	33	31	14	4	1	1	18	50	140
2014	IS-03	5	36	27	16	5	5	5	24	46	18
2014	IS-04	12	32	32	22	2	0	0	24	44	50
2014	IS-05	23	30	32	9	7	0	0	16	52	44
2014	IS-06	28	44	28	0	0	0	0	0	72	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	20	17	27	24	9	1	2	34	38	136
2020	IS-02	13	19	19	31	19	0	0	50	31	16
2020	IS-03	6	19	19	44	13	0	0	56	25	16
2020	IS-04	11	9	31	33	11	2	2	47	21	45
2020	IS-05	33	14	31	14	2	0	5	18	50	42
2019	IS	15	23	28	20	9	2	2	31	39	123
2019	IS-02	13	0	38	13	31	0	6	47	13	16
2019	IS-03	14	24	14	38	0	0	10	42	42	21
2019	IS-04	10	30	27	13	20	0	0	33	40	30
2019	IS-05	20	22	34	17	0	7	0	18	45	41
2018	IS	18	29	22	18	8	3	3	27	50	102
2018	IS-03	25	42	8	25	0	0	0	25	67	12
2018	IS-04	6	34	16	25	13	3	3	40	43	32
2018	IS-05	22	24	30	11	3	5	5	15	52	37
2018	IS-06	36	36	9	18	0	0	0	18	73	11
2017	IS	22	30	23	12	7	1	6	20	56	119
2017	IS-03	19	19	25	19	13	0	6	33	40	16
2017	IS-04	20	27	23	7	9	0	14	18	55	44
2017	IS-05	22	35	22	16	3	3	0	20	58	37
2017	IS-06	38	23	31	8	0	0	0	8	61	13
2014	IS	24	29	31	9	4	1	3	13	55	140
2014	IS-03	17	28	39	0	0	5	11	0	54	18
2014	IS-04	24	29	24	18	4	0	2	22	53	50
2014	IS-05	23	27	39	7	2	0	2	9	51	44
2014	IS-06	28	50	17	6	0	0	0	6	78	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	19	25	25	15	4	0	42	32	134
2020	IS-02	19	13	19	38	13	0	0	50	31	16
2020	IS-03	0	19	31	31	13	6	0	47	20	16
2020	IS-04	5	20	23	25	23	5	0	50	26	44
2020	IS-05	17	17	29	20	12	5	0	33	36	41
2019	IS	17	25	35	11	8	1	2	20	44	123
2019	IS-02	6	19	38	13	19	0	6	33	27	16
2019	IS-03	38	24	19	5	10	0	5	15	65	21
2019	IS-04	13	16	35	23	10	0	3	33	30	31
2019	IS-05	12	29	44	7	5	2	0	13	43	41
2018	IS	17	31	22	14	12	1	4	27	51	102
2018	IS-03	33	25	17	8	8	0	8	18	64	12
2018	IS-04	9	33	24	15	15	0	3	31	44	33
2018	IS-05	22	28	22	19	3	0	6	24	53	36
2018	IS-06	9	36	36	9	9	0	0	18	45	11
2017	IS	19	33	21	13	6	3	5	21	56	119
2017	IS-03	25	19	13	19	12	13	0	36	50	16
2017	IS-04	13	39	20	11	5	0	11	18	59	44
2017	IS-05	19	38	19	16	3	3	3	20	60	37
2017	IS-06	23	23	46	8	0	0	0	8	46	13
2014	IS	17	25	27	18	8	1	4	27	45	139
2014	IS-03	23	28	21	5	7	5	11	14	60	18
2014	IS-04	18	25	21	18	14	0	4	34	45	49
2014	IS-05	11	25	32	25	2	0	5	28	38	44
2014	IS-06	28	33	22	11	6	0	0	17	61	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	14	37	22	10	1	0	32	30	134
2020	IS-02	13	0	40	33	13	0	0	47	13	15
2020	IS-03	13	27	20	27	13	0	0	40	40	15
2020	IS-04	9	11	33	29	13	4	0	44	21	45
2020	IS-05	26	10	43	17	5	0	0	21	36	42
2019	IS	21	19	33	16	7	2	2	24	42	123
2019	IS-02	6	25	13	31	19	0	6	53	33	16
2019	IS-03	29	24	19	14	10	0	5	25	55	21
2019	IS-04	17	10	40	23	7	3	0	31	28	30
2019	IS-05	27	15	46	7	0	5	0	8	44	41
2018	IS	18	21	26	25	6	2	3	32	40	102
2018	IS-03	33	8	25	25	0	8	0	27	45	12
2018	IS-04	3	19	34	31	9	3	0	42	23	32
2018	IS-05	27	24	19	22	0	0	8	24	56	37
2018	IS-06	18	27	36	9	9	0	0	18	45	11
2017	IS	19	18	38	13	6	2	4	20	40	119
2017	IS-03	31	6	31	6	13	6	6	21	43	16
2017	IS-04	14	20	36	16	5	0	9	23	37	44
2017	IS-05	21	19	46	8	3	3	0	11	41	37
2017	IS-06	16	23	30	23	8	0	0	31	38	13
2014	IS	23	17	36	12	7	1	3	20	43	140
2014	IS-03	7	21	28	11	12	11	11	29	36	18
2014	IS-04	26	13	36	16	6	0	4	23	40	50
2014	IS-05	20	25	36	12	7	0	0	18	45	44
2014	IS-06	50	11	28	6	6	0	0	11	61	18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	6	20	40	22	11	1	0	33	26	136
2020	IS-02	13	6	25	25	31	0	0	56	19	16
2020	IS-03	0	31	44	19	6	0	0	25	31	16
2020	IS-04	2	11	38	33	16	0	0	49	13	45
2020	IS-05	12	24	43	17	5	0	0	21	36	42
2019	IS	14	17	37	20	11	1	1	31	31	123
2019	IS-02	13	19	38	13	13	0	6	27	33	16
2019	IS-03	29	14	29	14	14	0	0	29	43	21
2019	IS-04	3	23	33	27	13	0	0	40	27	30
2019	IS-05	12	15	39	22	10	2	0	33	28	41

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	30	18	13	5	8	3	59	21	136
2020	IS-02	25	38	0	6	13	13	6	77	23	16
2020	IS-03	38	25	19	13	6	0	0	63	19	16
2020	IS-04	22	24	16	20	4	9	4	54	28	45
2020	IS-05	14	36	26	12	2	7	2	55	16	42
2019	IS	26	23	18	15	9	8	2	54	26	124
2019	IS-02	56	13	0	19	13	0	0	69	31	16
2019	IS-03	33	14	24	0	19	10	0	53	21	21
2019	IS-04	23	23	29	10	3	10	3	52	15	31
2019	IS-05	17	22	17	22	10	7	5	44	36	41
2018	IS	28	25	17	15	6	9	1	59	23	102
2018	IS-03	33	33	8	0	0	25	0	89	0	12
2018	IS-04	27	30	24	12	3	3	0	59	16	33
2018	IS-05	30	14	14	24	8	8	3	48	36	37
2018	IS-06	9	36	18	18	18	0	0	45	36	11
2017	IS	22	27	19	13	9	8	3	55	24	119
2017	IS-03	25	25	19	0	6	12	13	67	8	16
2017	IS-04	25	34	20	7	5	7	2	65	13	44
2017	IS-05	14	22	16	24	16	8	0	38	44	37
2017	IS-06	23	31	16	16	15	0	0	54	30	13
2014	IS	30	32	18	9	5	2	4	66	15	140
2014	IS-03	28	51	11	0	0	5	5	88	0	18
2014	IS-04	22	34	16	12	10	0	6	60	23	50
2014	IS-05	41	29	16	5	2	5	2	76	7	44
2014	IS-06	39	22	17	17	6	0	0	61	22	18

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	30	11	9	3	1	77	12	136
2020	IS-02	63	0	13	6	13	6	67	20	16
2020	IS-03	56	25	19	0	0	0	81	0	16
2020	IS-04	42	38	9	9	2	0	80	11	45
2020	IS-05	38	36	7	14	2	2	76	17	42
2019	IS	42	32	6	9	10	1	75	20	124
2019	IS-02	63	25	0	6	6	0	88	13	16
2019	IS-03	38	14	14	14	19	0	52	33	21
2019	IS-04	42	42	3	6	3	3	87	10	31
2019	IS-05	34	37	5	10	15	0	71	24	41
2018	IS	47	32	8	9	4	0	79	13	102
2018	IS-03	58	25	8	0	8	0	83	8	12
2018	IS-04	52	33	3	9	3	0	85	12	33
2018	IS-05	35	32	14	14	5	0	68	19	37
2018	IS-06	36	45	9	9	0	0	82	9	11
2017	IS	33	43	8	8	6	2	77	14	119
2017	IS-03	38	50	6	0	0	6	93	0	16
2017	IS-04	32	43	11	7	5	2	77	12	44
2017	IS-05	24	46	5	10	14	0	71	24	37
2017	IS-06	47	31	14	8	0	0	78	8	13
2014	IS	41	38	12	6	2	1	79	9	140
2014	IS-03	45	39	11	0	0	5	89	0	18
2014	IS-04	38	38	14	6	4	0	76	10	50
2014	IS-05	39	43	16	2	0	0	82	2	44
2014	IS-06	50	22	6	17	6	0	72	22	18

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	32	5	4	3	0	88	7	136
2020	IS-02	69	19	6	0	6	0	88	6	16
2020	IS-03	56	38	0	6	0	0	94	6	16
2020	IS-04	56	31	9	2	2	0	87	4	45
2020	IS-05	57	26	5	10	2	0	83	12	42
2019	IS	44	38	5	9	4	0	82	13	124
2019	IS-02	69	13	6	6	6	0	81	13	16
2019	IS-03	48	24	10	5	14	0	71	19	21
2019	IS-04	39	48	6	3	3	0	87	6	31
2019	IS-05	39	41	2	17	0	0	80	17	41
2018	IS	60	28	4	7	1	0	88	8	102
2018	IS-03	67	33	0	0	0	0	100	0	12
2018	IS-04	64	30	3	0	3	0	94	3	33
2018	IS-05	54	24	8	14	0	0	78	14	37
2018	IS-06	36	55	0	9	0	0	91	9	11
2017	IS	45	36	7	9	2	1	81	12	118
2017	IS-03	62	25	13	0	0	0	87	0	16
2017	IS-04	46	36	7	9	0	2	84	9	44
2017	IS-05	42	33	3	20	3	0	75	22	36
2017	IS-06	23	55	8	0	15	0	77	15	13
2014	IS	42	41	8	8	0	0	83	8	140
2014	IS-03	33	56	11	0	0	0	89	0	18
2014	IS-04	43	36	14	8	0	0	78	8	50
2014	IS-05	46	43	2	9	0	0	89	9	44
2014	IS-06	44	28	6	22	0	0	72	22	18

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	34	11	1	4	1	0	84	5	135
2020	IS-02	56	19	13	0	13	0	0	75	13	16
2020	IS-03	56	31	13	0	0	0	0	88	0	16
2020	IS-04	51	36	7	4	2	0	0	87	7	45
2020	IS-05	44	34	15	0	5	2	0	80	5	41
2019	IS	43	37	12	4	3	0	1	80	7	124
2019	IS-02	50	25	13	0	6	0	6	80	7	16
2019	IS-03	43	24	14	10	10	0	0	67	19	21
2019	IS-04	39	52	3	3	3	0	0	90	6	31
2019	IS-05	41	34	20	5	0	0	0	76	5	41
2018	IS	49	39	7	3	1	1	0	89	4	102
2018	IS-03	58	33	8	0	0	0	0	92	0	12
2018	IS-04	55	39	3	0	3	0	0	94	3	33
2018	IS-05	43	41	8	5	0	3	0	86	6	37
2018	IS-06	18	64	9	9	0	0	0	82	9	11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	29	8	6	1	4	2	84	8	136
2020	IS-02	69	6	13	6	6	0	0	75	13	16
2020	IS-03	63	13	13	6	0	6	0	80	7	16
2020	IS-04	40	38	7	7	2	7	0	83	10	45
2020	IS-05	43	36	10	7	0	0	5	83	8	42

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	32	18	3	4	1	1	73	8	136
2020	IS-02	25	44	6	0	25	0	0	69	25	16
2020	IS-03	31	25	44	0	0	0	0	56	0	16
2020	IS-04	38	31	18	0	4	4	4	76	5	45
2020	IS-05	48	33	10	10	0	0	0	81	10	42
2019	IS	50	25	13	3	5	1	2	78	8	123
2019	IS-02	69	6	13	0	13	0	0	75	13	16
2019	IS-03	43	14	19	10	10	5	0	60	20	21
2019	IS-04	42	29	13	3	3	0	10	79	7	31
2019	IS-05	54	29	12	2	2	0	0	83	5	41

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	28	16	9	7	0	1	68	16	135
2020	IS-02	31	44	6	0	19	0	0	75	19	16
2020	IS-03	56	6	19	13	0	0	6	67	13	16
2020	IS-04	45	27	18	5	5	0	0	73	9	44
2020	IS-05	29	36	12	17	7	0	0	64	24	42
2019	IS	40	35	14	6	5	0	0	75	11	124
2019	IS-02	50	31	0	6	13	0	0	81	19	16
2019	IS-03	48	14	24	10	5	0	0	62	14	21
2019	IS-04	35	39	19	3	3	0	0	74	6	31
2019	IS-05	37	41	10	7	5	0	0	78	12	41
2018	IS	42	38	7	11	3	0	0	79	14	101
2018	IS-03	58	25	0	17	0	0	0	83	17	12
2018	IS-04	55	36	6	3	0	0	0	91	3	33
2018	IS-05	25	44	8	17	6	0	0	69	22	36
2018	IS-06	18	45	18	9	9	0	0	64	18	11
2017	IS	30	44	12	9	3	1	2	76	12	119
2017	IS-03	38	31	31	0	0	0	0	69	0	16
2017	IS-04	39	41	7	7	2	2	2	83	10	44
2017	IS-05	22	46	11	16	5	0	0	68	21	37
2017	IS-06	23	62	8	8	0	0	0	84	8	13
2014	IS	27	49	11	7	4	1	1	77	11	140
2014	IS-03	23	56	16	0	0	5	0	83	0	18
2014	IS-04	23	43	16	10	6	2	0	67	17	50
2014	IS-05	34	50	9	7	0	0	0	84	7	44
2014	IS-06	33	44	0	11	11	0	0	78	22	18

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	21	18	4	8	1	1	69	12	135
2020	IS-02	50	13	13	0	25	0	0	63	25	16
2020	IS-03	50	19	25	0	0	6	0	73	0	16
2020	IS-04	50	25	11	2	5	2	5	80	7	44
2020	IS-05	38	31	17	7	7	0	0	69	14	42

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	29	13	7	4	0	76	11	136
2020	IS-02	56	19	6	0	19	0	75	19	16
2020	IS-03	50	25	25	0	0	0	75	0	16
2020	IS-04	51	27	16	2	4	0	78	7	45
2020	IS-05	40	31	10	19	0	0	71	19	42
2019	IS	38	37	10	7	6	1	76	14	124
2019	IS-02	63	25	0	0	13	0	88	13	16
2019	IS-03	43	14	14	14	10	5	60	25	21
2019	IS-04	32	42	19	6	0	0	74	6	31
2019	IS-05	29	46	7	7	10	0	76	17	41
2018	IS	45	33	5	12	5	0	78	17	100
2018	IS-03	50	25	8	17	0	0	75	17	12
2018	IS-04	58	36	0	3	3	0	94	6	33
2018	IS-05	29	37	11	14	9	0	66	23	35
2018	IS-06	27	36	0	27	9	0	64	36	11
2017	IS	43	35	8	8	5	1	79	14	118
2017	IS-03	44	50	6	0	0	0	94	0	16
2017	IS-04	50	30	9	7	2	2	81	9	44
2017	IS-05	33	36	6	14	11	0	70	25	36
2017	IS-06	47	38	0	16	0	0	84	16	13
2014	IS	33	38	10	12	3	4	74	16	140
2014	IS-03	17	67	11	0	0	5	89	0	18
2014	IS-04	29	32	8	20	8	4	63	29	50
2014	IS-05	43	34	12	9	0	2	79	9	44
2014	IS-06	39	39	11	11	0	0	78	11	18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	34	66	136
2020	IS-02	38	63	16
2020	IS-03	38	63	16
2020	IS-04	29	71	45
2020	IS-05	36	64	42

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	21	15	3	4	4	10	75	8	136
2020	IS-02	63	0	13	6	13	6	0	67	20	16
2020	IS-03	50	19	19	0	0	6	6	79	0	16
2020	IS-04	44	24	16	0	2	4	9	79	3	45
2020	IS-05	33	29	14	7	2	2	12	72	11	42

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	25	12	8	4	0	0	76	13	136
2020	IS-02	50	13	13	6	19	0	0	63	25	16
2020	IS-03	75	0	13	13	0	0	0	75	13	16
2020	IS-04	53	33	9	2	2	0	0	87	4	45
2020	IS-05	45	29	10	12	5	0	0	74	17	42
2019	IS	46	33	7	7	7	1	0	79	14	123
2019	IS-02	63	25	0	6	6	0	0	88	13	16
2019	IS-03	57	0	24	14	5	0	0	57	19	21
2019	IS-04	39	52	3	3	3	0	0	90	6	31
2019	IS-05	40	38	5	5	13	0	0	78	18	40
2018	IS	49	31	11	7	3	0	0	79	10	101
2018	IS-03	67	25	8	0	0	0	0	92	0	12
2018	IS-04	58	30	9	3	0	0	0	88	3	33
2018	IS-05	36	33	17	8	6	0	0	69	14	36
2018	IS-06	36	27	0	27	9	0	0	64	36	11
2017	IS	50	27	11	7	4	1	0	78	11	119
2017	IS-03	63	13	25	0	0	0	0	75	0	16
2017	IS-04	54	21	14	9	0	2	0	77	9	44
2017	IS-05	43	30	5	11	10	0	0	73	21	37
2017	IS-06	31	61	8	0	0	0	0	92	0	13
2014	IS	41	35	8	12	3	1	1	77	15	140
2014	IS-03	39	56	5	0	0	0	0	95	0	18
2014	IS-04	32	36	6	18	8	0	0	68	26	50
2014	IS-05	52	29	12	5	0	2	0	83	5	44
2014	IS-06	39	28	0	33	0	0	0	67	33	18

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	35	10	7	6	6	0	76	14	136
2020	IS-02	50	25	6	6	6	6	0	80	13	16
2020	IS-03	44	25	6	6	6	13	0	79	14	16
2020	IS-04	38	36	13	2	7	4	0	77	9	45
2020	IS-05	33	40	7	7	7	5	0	78	15	42
2019	IS	32	27	18	9	10	3	0	62	20	124
2019	IS-02	69	6	6	6	13	0	0	75	19	16
2019	IS-03	52	24	0	5	14	5	0	80	20	21
2019	IS-04	26	29	32	6	3	3	0	57	10	31
2019	IS-05	20	32	22	12	12	2	0	53	25	41
2018	IS	27	35	15	15	5	4	0	65	20	103
2018	IS-03	33	42	0	8	0	17	0	90	10	12
2018	IS-04	27	39	15	12	6	0	0	67	18	33
2018	IS-05	22	30	22	16	5	5	0	54	23	37
2018	IS-06	0	45	18	27	9	0	0	45	36	11
2017	IS	22	29	21	18	2	8	0	55	22	119
2017	IS-03	38	25	13	0	6	19	0	77	8	16
2017	IS-04	20	30	27	14	0	9	0	55	15	44
2017	IS-05	14	35	16	32	0	3	0	50	33	37
2017	IS-06	23	23	16	31	8	0	0	46	38	13
2014	IS	13	39	22	15	4	7	1	56	20	140
2014	IS-03	11	39	24	11	0	16	0	59	13	18
2014	IS-04	16	29	20	20	4	10	2	50	27	50
2014	IS-05	14	48	27	7	2	2	0	63	9	44
2014	IS-06	11	33	11	33	6	6	0	47	41	18

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	32	14	11	7	4	0	67	18	136
2020	IS-02	50	25	0	13	6	6	0	80	20	16
2020	IS-03	38	19	19	6	13	6	0	60	20	16
2020	IS-04	31	36	20	7	2	4	0	70	9	45
2020	IS-05	31	36	10	12	10	2	0	68	22	42
2019	IS	27	32	15	15	10	2	0	60	25	124
2019	IS-02	63	6	6	13	13	0	0	69	25	16
2019	IS-03	43	38	0	5	14	0	0	81	19	21
2019	IS-04	26	35	23	10	6	0	0	61	16	31
2019	IS-05	12	32	20	24	10	2	0	45	35	41
2018	IS	27	27	17	20	6	2	0	55	27	103
2018	IS-03	25	42	8	8	8	8	0	73	18	12
2018	IS-04	33	30	15	15	6	0	0	64	21	33
2018	IS-05	22	14	30	27	8	0	0	35	35	37
2018	IS-06	0	55	9	36	0	0	0	55	36	11
2017	IS	18	23	26	22	6	5	0	43	29	119
2017	IS-03	31	19	25	0	13	13	0	57	14	16
2017	IS-04	20	16	32	20	7	5	0	38	29	44
2017	IS-05	14	22	24	35	3	3	0	36	39	37
2017	IS-06	16	30	23	23	8	0	0	46	31	13
2014	IS	13	30	28	19	5	4	1	45	26	139
2014	IS-03	17	28	21	12	5	16	0	54	21	18
2014	IS-04	14	27	18	26	8	6	2	44	37	50
2014	IS-05	14	30	40	14	2	0	0	44	16	43
2014	IS-06	11	22	28	33	6	0	0	33	39	18

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	41	14	14	5	4	0	65	20	135
2020	IS-02	33	40	7	13	7	0	0	73	20	15
2020	IS-03	31	31	25	0	6	6	0	67	7	16
2020	IS-04	24	44	16	11	0	4	0	72	12	45
2020	IS-05	12	45	7	19	12	5	0	60	33	42
2019	IS	20	35	17	13	9	6	0	59	23	123
2019	IS-02	50	19	6	0	19	6	0	73	20	16
2019	IS-03	24	48	5	0	14	10	0	79	16	21
2019	IS-04	16	42	26	13	0	3	0	60	13	31
2019	IS-05	13	30	18	25	10	5	0	45	37	40
2018	IS	19	28	22	16	11	5	0	49	28	102
2018	IS-03	18	55	0	9	9	9	0	80	20	11
2018	IS-04	24	27	27	9	6	6	0	55	16	33
2018	IS-05	11	19	24	22	22	3	0	31	44	37
2018	IS-06	9	27	36	27	0	0	0	36	27	11
2017	IS	12	27	27	21	7	7	0	41	30	119
2017	IS-03	13	31	25	6	6	19	0	54	15	16
2017	IS-04	14	25	30	16	9	7	0	41	27	44
2017	IS-05	8	19	30	35	5	3	0	28	41	37
2017	IS-06	8	53	8	31	0	0	0	61	31	13
2014	IS	7	27	26	23	9	7	1	37	35	140
2014	IS-03	5	33	28	12	5	16	0	46	21	18
2014	IS-04	10	23	18	24	12	12	2	38	41	50
2014	IS-05	7	25	39	23	7	0	0	32	29	44
2014	IS-06	6	44	11	22	17	0	0	50	39	18

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	42	13	13	5	5	67	19	136
2020	IS-02	38	38	13	0	13	0	75	13	16
2020	IS-03	31	25	25	6	6	6	60	13	16
2020	IS-04	24	47	13	7	2	7	76	10	45
2020	IS-05	17	45	10	17	7	5	65	25	42
2019	IS	19	30	19	18	14	2	49	32	124
2019	IS-02	44	13	19	13	13	0	56	25	16
2019	IS-03	19	33	14	5	24	5	55	30	21
2019	IS-04	19	35	29	10	6	0	55	16	31
2019	IS-05	10	32	10	32	15	2	43	48	41
2018	IS	15	33	17	18	15	3	49	33	102
2018	IS-03	8	50	0	17	17	8	64	36	12
2018	IS-04	15	48	18	9	6	3	66	16	33
2018	IS-05	8	22	14	27	27	3	31	56	37
2018	IS-06	10	10	50	20	10	0	20	30	10
2017	IS	12	25	24	19	15	4	39	36	118
2017	IS-03	13	31	37	6	6	6	47	13	16
2017	IS-04	9	32	16	25	14	5	43	40	44
2017	IS-05	11	14	28	19	25	3	26	45	36
2017	IS-06	8	38	16	31	8	0	46	38	13
2014	IS	6	27	20	26	16	5	35	44	140
2014	IS-03	11	35	11	11	17	16	54	33	18
2014	IS-04	8	18	22	22	22	8	28	48	50
2014	IS-05	7	25	23	34	11	0	32	45	44
2014	IS-06	0	44	11	28	17	0	44	44	18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	27	13	1	2	1	84	3	135
2020	IS-02	60	20	13	0	7	0	80	7	15
2020	IS-03	63	25	6	0	0	6	93	0	16
2020	IS-04	62	22	13	0	0	2	86	0	45
2020	IS-05	55	29	14	0	2	0	83	2	42
2019	IS	56	27	13	2	2	1	83	4	124
2019	IS-02	88	13	0	0	0	0	100	0	16
2019	IS-03	52	24	19	0	5	0	76	5	21
2019	IS-04	74	23	3	0	0	0	97	0	31
2019	IS-05	41	27	22	5	2	2	70	8	41

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	45	16	10	4	1	70	14	136
2020	IS-02	19	56	19	0	6	0	75	6	16
2020	IS-03	44	31	6	13	6	0	75	19	16
2020	IS-04	29	42	16	11	2	0	71	13	45
2020	IS-05	19	45	19	7	7	2	66	15	42
2019	IS	23	45	16	12	4	0	67	16	123
2019	IS-02	50	38	6	6	0	0	88	6	16
2019	IS-03	38	43	5	5	10	0	81	14	21
2019	IS-04	23	45	23	10	0	0	68	10	31
2019	IS-05	13	48	23	15	3	0	60	18	40
2018	IS	26	39	19	11	5	0	65	16	103
2018	IS-03	33	25	17	8	17	0	58	25	12
2018	IS-04	36	36	21	6	0	0	73	6	33
2018	IS-05	8	49	16	19	8	0	57	27	37
2018	IS-06	18	36	36	9	0	0	55	9	11
2017	IS	16	44	24	10	3	2	61	14	119
2017	IS-03	25	44	31	0	0	0	69	0	16
2017	IS-04	20	50	16	9	2	2	72	12	44
2017	IS-05	11	35	33	14	5	3	47	20	37
2017	IS-06	8	45	23	23	0	0	53	23	13
2014	IS	7	35	22	23	10	3	43	34	140
2014	IS-03	16	52	16	0	11	5	72	11	18
2014	IS-04	2	42	24	24	6	2	45	31	50
2014	IS-05	11	20	21	32	14	2	32	46	44
2014	IS-06	6	22	22	28	17	6	29	47	18

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	45	14	15	8	2	62	23	135
2020	IS-02	25	50	13	6	6	0	75	13	16
2020	IS-03	31	50	0	13	6	0	81	19	16
2020	IS-04	13	49	16	16	4	2	64	20	45
2020	IS-05	10	39	17	15	15	5	51	31	41
2019	IS	14	27	29	23	8	0	40	31	124
2019	IS-02	38	31	13	19	0	0	69	19	16
2019	IS-03	14	38	19	10	19	0	52	29	21
2019	IS-04	13	29	32	19	6	0	42	26	31
2019	IS-05	7	22	32	34	5	0	29	39	41

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	36	12	16	7	2	1	64	23	136
2020	IS-02	31	25	6	25	6	6	0	60	33	16
2020	IS-03	25	31	19	0	13	6	6	64	14	16
2020	IS-04	31	27	13	20	7	2	0	59	27	45
2020	IS-05	24	48	12	10	7	0	0	71	17	42
2019	IS	24	40	11	14	9	2	0	66	23	124
2019	IS-02	50	25	0	13	13	0	0	75	25	16
2019	IS-03	19	38	10	14	14	5	0	60	30	21
2019	IS-04	29	32	23	13	3	0	0	61	16	31
2019	IS-05	15	46	10	20	7	2	0	63	28	41
2018	IS	24	45	11	11	6	2	2	72	17	103
2018	IS-03	50	25	8	0	17	0	0	75	17	12
2018	IS-04	24	48	9	6	6	3	3	77	13	33
2018	IS-05	14	46	16	19	5	0	0	59	24	37
2018	IS-06	9	64	9	18	0	0	0	73	18	11
2017	IS	23	39	12	16	5	6	0	65	22	119
2017	IS-03	13	62	19	0	0	6	0	80	0	16
2017	IS-04	25	27	14	20	5	9	0	57	27	44
2017	IS-05	19	35	14	21	5	5	0	57	28	37
2017	IS-06	31	54	0	16	0	0	0	84	16	13
2014	IS	21	44	16	13	4	2	1	67	17	140
2014	IS-03	21	45	17	5	5	0	5	70	11	18
2014	IS-04	18	42	14	16	4	6	0	64	21	50
2014	IS-05	27	43	16	9	5	0	0	70	14	44
2014	IS-06	17	44	22	17	0	0	0	61	17	18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	37	21	5	7	1	66	12	135
2020	IS-02	44	19	13	6	13	6	67	20	16
2020	IS-03	38	31	25	0	6	0	69	6	16
2020	IS-04	25	43	23	5	5	0	68	9	44
2020	IS-05	26	40	14	7	10	2	68	17	42
2019	IS	19	37	30	8	6	1	56	14	124
2019	IS-02	44	25	25	0	6	0	69	6	16
2019	IS-03	38	29	14	10	10	0	67	19	21
2019	IS-04	16	35	42	6	0	0	52	6	31
2019	IS-05	2	46	29	12	7	2	50	20	41
2018	IS	23	41	23	8	4	1	65	12	103
2018	IS-03	33	25	17	8	8	8	64	18	12
2018	IS-04	33	39	21	6	0	0	73	6	33
2018	IS-05	5	54	27	5	8	0	59	14	37
2018	IS-06	0	36	36	27	0	0	36	27	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	23	21	18	12	8	2	43	33	136
2020	IS-02	31	19	19	6	13	6	6	57	21	16
2020	IS-03	13	31	31	6	0	19	0	54	8	16
2020	IS-04	13	29	13	22	11	9	2	48	38	45
2020	IS-05	14	19	26	17	17	5	2	36	36	42
2019	IS	16	14	20	19	19	10	2	34	43	124
2019	IS-02	50	6	6	19	13	0	6	60	33	16
2019	IS-03	24	5	10	14	29	19	0	35	53	21
2019	IS-04	13	23	29	19	13	3	0	37	33	31
2019	IS-05	2	10	22	27	24	12	2	14	60	41
2018	IS	15	23	16	15	18	11	3	44	38	103
2018	IS-03	17	25	17	0	25	17	0	50	30	12
2018	IS-04	24	24	15	18	6	12	0	55	28	33
2018	IS-05	3	22	16	14	35	8	3	27	55	37
2018	IS-06	0	36	18	36	9	0	0	36	45	11
2017	IS	9	18	21	19	21	9	2	31	45	118
2017	IS-03	19	25	31	6	19	0	0	44	25	16
2017	IS-04	7	14	26	16	21	14	2	25	44	43
2017	IS-05	11	16	14	27	24	8	0	30	56	37
2017	IS-06	0	23	16	23	23	8	8	27	55	13
2014	IS	5	23	19	26	18	7	1	31	48	140
2014	IS-03	5	33	5	28	17	5	5	43	51	18
2014	IS-04	2	25	22	26	14	12	0	30	45	50
2014	IS-05	9	21	25	27	11	5	2	32	41	44
2014	IS-06	0	17	17	28	39	0	0	17	67	18

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	28	18	17	7	2	1	57	24	136
2020	IS-02	38	19	19	13	13	0	0	56	25	16
2020	IS-03	25	44	19	13	0	0	0	69	13	16
2020	IS-04	31	31	16	11	4	4	2	67	17	45
2020	IS-05	21	26	19	21	10	2	0	49	32	42
2019	IS	19	27	20	21	10	2	1	47	33	124
2019	IS-02	38	19	6	19	19	0	0	56	38	16
2019	IS-03	33	14	14	24	14	0	0	48	38	21
2019	IS-04	23	26	19	23	6	0	3	50	30	31
2019	IS-05	5	32	29	22	7	5	0	38	31	41
2018	IS	19	30	16	17	12	7	0	53	31	102
2018	IS-03	8	25	8	25	0	33	0	50	38	12
2018	IS-04	25	38	19	13	0	6	0	67	13	32
2018	IS-05	16	27	14	19	24	0	0	43	43	37
2018	IS-06	0	45	18	9	27	0	0	45	36	11
2017	IS	17	29	19	20	10	5	0	48	32	119
2017	IS-03	19	25	31	19	0	6	0	47	20	16
2017	IS-04	18	36	14	18	7	7	0	58	27	44
2017	IS-05	14	19	22	29	14	3	0	33	44	37
2017	IS-06	0	23	31	15	23	8	0	24	42	13
2014	IS	11	24	23	21	14	4	1	38	38	140
2014	IS-03	16	23	12	23	16	5	5	43	43	18
2014	IS-04	14	28	18	18	15	8	0	45	35	50
2014	IS-05	11	20	32	21	11	2	2	33	34	44
2014	IS-06	0	22	17	39	22	0	0	22	61	18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	26	17	17	16	5	3	46	36	136
2020	IS-02	25	31	0	13	25	6	0	60	40	16
2020	IS-03	13	31	6	25	19	0	6	47	47	16
2020	IS-04	13	27	27	9	9	9	7	47	21	45
2020	IS-05	17	21	19	21	17	5	0	40	40	42
2019	IS	17	27	19	17	17	2	2	45	35	124
2019	IS-02	25	25	13	19	19	0	0	50	38	16
2019	IS-03	19	19	19	19	24	0	0	38	43	21
2019	IS-04	23	26	13	23	10	0	6	52	34	31
2019	IS-05	5	34	22	15	20	5	0	41	36	41
2018	IS	20	26	18	13	18	3	1	48	32	103
2018	IS-03	8	33	17	17	17	8	0	45	36	12
2018	IS-04	24	39	18	12	3	0	3	66	16	33
2018	IS-05	19	16	19	11	32	3	0	36	44	37
2018	IS-06	9	27	18	9	36	0	0	36	45	11
2017	IS	14	31	13	19	18	2	3	47	39	119
2017	IS-03	19	25	13	13	13	12	6	54	31	16
2017	IS-04	16	25	16	30	9	0	5	43	41	44
2017	IS-05	13	33	11	19	24	0	0	46	43	37
2017	IS-06	0	46	8	8	38	0	0	46	46	13
2014	IS	6	19	20	27	21	2	4	27	52	140
2014	IS-03	21	12	16	23	23	5	0	35	48	18
2014	IS-04	4	22	18	30	19	2	6	28	53	50
2014	IS-05	7	23	23	27	11	2	7	32	43	44
2014	IS-06	0	11	28	22	39	0	0	11	61	18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	21	15	10	4	2	69	15	136
2020	IS-02	63	13	6	13	0	6	80	13	16
2020	IS-03	50	13	13	13	6	6	67	20	16
2020	IS-04	58	20	11	4	4	2	80	9	45
2020	IS-05	43	24	19	7	7	0	67	14	42
2019	IS	42	24	15	7	6	6	70	15	124
2019	IS-02	56	25	0	6	6	6	87	13	16
2019	IS-03	52	19	19	0	5	5	75	5	21
2019	IS-04	42	23	16	10	6	3	67	17	31
2019	IS-05	37	29	15	5	5	10	73	11	41

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	22	11	10	5	2	3	72	16	136
2020	IS-02	31	19	6	25	13	6	0	53	40	16
2020	IS-03	44	31	6	0	6	6	6	86	7	16
2020	IS-04	64	11	18	2	2	0	2	77	5	45
2020	IS-05	45	21	5	17	5	2	5	72	23	42
2019	IS	41	24	17	7	7	2	2	69	14	123
2019	IS-02	63	6	0	13	13	0	6	73	27	16
2019	IS-03	45	10	25	5	15	0	0	55	20	20
2019	IS-04	45	26	16	10	0	0	3	73	10	31
2019	IS-05	24	41	20	2	5	5	2	71	8	41

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	73	7	6	4	3	3	4	86	8	136
2020	IS-02	63	13	6	13	0	0	6	80	13	16
2020	IS-03	81	0	6	0	6	0	6	87	7	16
2020	IS-04	80	7	4	2	2	2	2	91	5	45
2020	IS-05	71	7	5	5	2	5	5	87	8	42
2019	IS	68	11	3	4	3	5	6	88	8	124
2019	IS-02	69	6	0	0	6	6	13	92	8	16
2019	IS-03	62	5	0	10	10	10	5	78	22	21
2019	IS-04	71	10	10	3	3	3	0	83	7	31
2019	IS-05	61	22	2	2	0	5	7	94	3	41

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	72	7	4	2	2	1	10	90	5	136
2020	IS-02	75	6	6	0	0	0	13	93	0	16
2020	IS-03	75	13	0	0	6	0	6	93	7	16
2020	IS-04	78	7	4	4	0	0	7	90	5	45
2020	IS-05	71	2	5	0	5	5	12	89	6	42
2019	IS	73	2	6	2	3	0	14	87	7	123
2019	IS-02	88	0	0	0	6	0	6	93	7	16
2019	IS-03	57	0	10	10	0	0	24	75	13	21
2019	IS-04	80	3	7	0	3	0	7	89	4	30
2019	IS-05	66	2	5	2	5	0	20	85	9	41

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	43	14	12	4	6	0	68	17	136
2020	IS-02	25	31	13	13	6	13	0	64	21	16
2020	IS-03	25	50	13	6	6	0	0	75	13	16
2020	IS-04	22	36	18	13	4	7	0	62	19	45
2020	IS-05	17	48	12	12	5	7	0	69	18	42
2019	IS	27	40	17	6	5	5	0	70	12	124
2019	IS-02	44	44	6	0	6	0	0	88	6	16
2019	IS-03	33	33	5	5	19	5	0	70	25	21
2019	IS-04	29	45	19	6	0	0	0	74	6	31
2019	IS-05	15	39	27	7	2	10	0	59	11	41
2018	IS	26	36	18	11	4	4	1	65	15	103
2018	IS-03	17	50	0	25	0	8	0	73	27	12
2018	IS-04	30	33	21	6	0	6	3	70	7	33
2018	IS-05	16	46	14	11	11	3	0	64	22	37
2018	IS-06	18	18	55	9	0	0	0	36	9	11
2017	IS	19	40	22	12	3	4	1	62	15	119
2017	IS-03	44	25	6	25	0	0	0	69	25	16
2017	IS-04	18	34	23	11	2	9	2	59	15	44
2017	IS-05	11	43	27	13	3	3	0	56	16	37
2017	IS-06	8	62	31	0	0	0	0	69	0	13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	43	9	10	4	2	1	76	15	136
2020	IS-02	44	25	13	13	6	0	0	69	19	16
2020	IS-03	56	31	0	0	6	0	6	93	7	16
2020	IS-04	29	42	7	13	7	2	0	73	20	45
2020	IS-05	21	55	7	10	2	5	0	80	13	42
2019	IS	41	37	9	7	5	2	0	79	12	123
2019	IS-02	67	27	0	0	7	0	0	93	7	15
2019	IS-03	57	29	0	5	10	0	0	86	14	21
2019	IS-04	35	39	6	13	3	3	0	77	17	31
2019	IS-05	27	44	17	5	5	2	0	73	10	41
2018	IS	31	49	11	8	2	0	0	80	10	103
2018	IS-03	25	67	8	0	0	0	0	92	0	12
2018	IS-04	39	48	6	3	3	0	0	88	6	33
2018	IS-05	24	43	19	11	3	0	0	68	14	37
2018	IS-06	9	64	9	18	0	0	0	73	18	11
2017	IS	28	47	14	8	2	1	0	76	9	118
2017	IS-03	44	44	13	0	0	0	0	87	0	16
2017	IS-04	35	44	12	5	2	2	0	81	7	43
2017	IS-05	22	38	21	19	0	0	0	60	19	37
2017	IS-06	0	84	16	0	0	0	0	84	0	13
2014	IS	32	48	13	5	1	1	0	81	6	140
2014	IS-03	33	44	23	0	0	0	0	77	0	18
2014	IS-04	38	40	14	2	2	4	0	82	4	50
2014	IS-05	25	59	9	7	0	0	0	84	7	44
2014	IS-06	22	50	11	17	0	0	0	72	17	18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	36	10	4	6	7	78	11	135
2020	IS-02	44	31	6	6	6	6	80	13	16
2020	IS-03	56	31	6	0	6	0	88	6	16
2020	IS-04	36	33	11	7	9	4	72	16	45
2020	IS-05	32	39	10	2	5	12	81	8	41
2019	IS	40	34	14	6	4	2	76	10	122
2019	IS-02	56	38	0	0	6	0	94	6	16
2019	IS-03	45	45	0	0	10	0	90	10	20
2019	IS-04	35	35	16	3	3	6	76	7	31
2019	IS-05	33	28	25	13	3	0	60	15	40
2018	IS	39	38	17	4	0	3	79	4	103
2018	IS-03	42	42	17	0	0	0	83	0	12
2018	IS-04	45	33	9	6	0	6	84	6	33
2018	IS-05	30	35	27	5	0	3	67	6	37
2018	IS-06	18	64	18	0	0	0	82	0	11
2017	IS	27	37	22	9	2	3	67	11	118
2017	IS-03	38	25	13	19	0	6	67	20	16
2017	IS-04	39	32	25	5	0	0	70	5	44
2017	IS-05	22	30	29	14	0	5	55	14	37
2017	IS-06	0	84	8	0	8	0	84	8	13
2014	IS	37	43	14	4	0	3	82	4	140
2014	IS-03	39	33	5	17	0	5	76	18	18
2014	IS-04	36	52	8	0	0	4	92	0	50
2014	IS-05	34	43	16	5	0	2	79	5	44
2014	IS-06	28	39	33	0	0	0	67	0	18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	38	15	4	5	6	74	10	136
2020	IS-02	50	19	6	0	13	13	79	14	16
2020	IS-03	44	38	13	0	6	0	81	6	16
2020	IS-04	33	29	16	13	4	4	65	19	45
2020	IS-05	21	52	14	0	5	7	79	5	42

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	34	10	5	6	2	2	78	12	135
2020	IS-02	53	20	7	7	7	0	7	79	14	15
2020	IS-03	38	38	13	6	0	6	0	80	7	16
2020	IS-04	44	27	9	7	9	0	4	74	16	45
2020	IS-05	38	40	7	5	5	5	0	83	10	42

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	33	10	6	4	1	80	10	134
2020	IS-02	50	21	7	0	14	7	77	15	14
2020	IS-03	56	31	6	0	6	0	88	6	16
2020	IS-04	44	33	9	11	0	2	80	11	45
2020	IS-05	48	36	12	0	5	0	83	5	42
2019	IS	43	36	10	6	5	0	79	11	124
2019	IS-02	75	19	0	0	6	0	94	6	16
2019	IS-03	43	38	10	0	10	0	81	10	21
2019	IS-04	48	29	13	10	0	0	77	10	31
2019	IS-05	27	46	10	12	5	0	73	17	41
2018	IS	41	41	9	8	2	0	81	10	101
2018	IS-03	58	42	0	0	0	0	100	0	12
2018	IS-04	50	34	9	3	3	0	84	6	32
2018	IS-05	33	36	11	17	3	0	69	19	36
2018	IS-06	0	73	18	9	0	0	73	9	11
2017	IS	39	46	8	5	2	0	85	7	119
2017	IS-03	50	44	6	0	0	0	94	0	16
2017	IS-04	43	48	7	2	0	0	91	2	44
2017	IS-05	35	41	14	10	0	0	76	10	37
2017	IS-06	16	61	8	8	8	0	77	16	13
2014	IS	37	45	9	8	1	0	81	9	140
2014	IS-03	33	44	11	12	0	0	77	12	18
2014	IS-04	36	44	12	6	2	0	80	8	50
2014	IS-05	34	52	9	2	2	0	86	5	44
2014	IS-06	39	33	6	22	0	0	72	22	18

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	26	16	19	4	1	0	61	22	135
2020	IS-02	47	27	7	7	13	0	0	73	20	15
2020	IS-03	44	19	13	13	13	0	0	63	25	16
2020	IS-04	38	27	13	20	0	2	0	66	20	45
2020	IS-05	31	31	17	19	2	0	0	62	21	42
2019	IS	35	32	12	11	9	0	0	68	20	124
2019	IS-02	56	19	19	6	0	0	0	75	6	16
2019	IS-03	33	43	10	5	10	0	0	76	14	21
2019	IS-04	42	35	10	6	6	0	0	77	13	31
2019	IS-05	24	32	10	20	15	0	0	56	34	41
2018	IS	35	28	15	16	7	0	0	62	23	101
2018	IS-03	42	8	25	25	0	0	0	50	25	12
2018	IS-04	41	38	13	6	3	0	0	78	9	32
2018	IS-05	27	27	14	19	14	0	0	54	32	37
2018	IS-06	9	27	27	36	0	0	0	36	36	11
2017	IS	30	32	19	15	3	0	0	62	18	119
2017	IS-03	44	38	13	6	0	0	0	81	6	16
2017	IS-04	34	32	25	9	0	0	0	66	9	44
2017	IS-05	24	35	16	16	8	0	0	60	24	37
2017	IS-06	8	30	8	54	0	0	0	38	54	13
2014	IS	21	35	17	17	8	1	1	57	25	140
2014	IS-03	43	29	17	0	5	0	5	76	6	18
2014	IS-04	16	36	18	22	6	2	0	53	29	50
2014	IS-05	18	36	16	18	11	0	0	54	29	44
2014	IS-06	22	33	17	22	6	0	0	56	28	18

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	30	14	16	3	1	0	67	19	135
2020	IS-02	47	27	7	0	13	7	0	79	14	15
2020	IS-03	44	25	6	19	6	0	0	69	25	16
2020	IS-04	40	33	11	16	0	0	0	73	16	45
2020	IS-05	33	29	24	12	2	0	0	62	14	42
2019	IS	37	31	13	12	7	0	0	68	19	122
2019	IS-02	56	25	6	13	0	0	0	81	13	16
2019	IS-03	43	33	10	5	10	0	0	76	14	21
2019	IS-04	33	40	10	17	0	0	0	73	17	30
2019	IS-05	33	28	13	15	13	0	0	60	28	40
2018	IS	32	41	9	14	5	0	0	73	18	103
2018	IS-03	33	25	33	8	0	0	0	58	8	12
2018	IS-04	36	45	9	6	3	0	0	82	9	33
2018	IS-05	27	35	3	24	11	0	0	62	35	37
2018	IS-06	0	73	9	18	0	0	0	73	18	11
2017	IS	29	39	18	8	5	1	0	68	14	119
2017	IS-03	50	38	6	0	6	0	0	87	6	16
2017	IS-04	34	32	23	7	2	2	0	67	9	44
2017	IS-05	22	43	13	14	8	0	0	65	22	37
2017	IS-06	8	46	31	15	0	0	0	54	15	13
2014	IS	19	37	21	17	5	1	1	57	22	140
2014	IS-03	38	35	11	12	0	0	5	76	13	18
2014	IS-04	16	34	22	20	6	2	0	51	27	50
2014	IS-05	16	39	25	14	7	0	0	54	20	44
2014	IS-06	17	44	17	17	6	0	0	61	22	18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	21	14	11	7	3	0	66	19	135
2020	IS-02	53	20	7	7	7	7	0	79	14	15
2020	IS-03	56	13	13	13	6	0	0	69	19	16
2020	IS-04	44	27	9	9	9	2	0	73	18	45
2020	IS-05	38	19	21	10	7	5	0	60	18	42
2019	IS	38	25	19	7	6	2	2	66	14	124
2019	IS-02	63	6	13	19	0	0	0	69	19	16
2019	IS-03	43	14	19	5	14	5	0	60	20	21
2019	IS-04	39	39	19	3	0	0	0	77	3	31
2019	IS-05	27	27	22	5	10	5	5	59	16	41
2018	IS	37	28	19	8	6	2	0	66	14	103
2018	IS-03	25	17	33	17	0	8	0	45	18	12
2018	IS-04	39	42	12	0	6	0	0	82	6	33
2018	IS-05	38	19	19	14	8	3	0	58	22	37
2018	IS-06	9	36	36	9	9	0	0	45	18	11
2017	IS	32	30	19	13	3	3	1	64	17	118
2017	IS-03	40	33	7	20	0	0	0	73	20	15
2017	IS-04	41	18	21	14	0	5	2	63	15	44
2017	IS-05	24	43	10	14	5	3	0	70	20	37
2017	IS-06	16	38	38	0	8	0	0	54	8	13
2014	IS	31	31	14	7	11	5	1	66	20	140
2014	IS-03	43	33	18	0	5	0	0	76	5	18
2014	IS-04	32	28	10	8	16	6	0	64	26	50
2014	IS-05	25	32	16	9	11	5	2	61	22	44
2014	IS-06	28	33	22	6	11	0	0	61	17	18

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	30	28	42	136
2020	IS-02	38	19	44	16
2020	IS-03	25	31	44	16
2020	IS-04	20	38	42	45
2020	IS-05	40	19	40	42
2019	IS	42	23	35	124
2019	IS-02	31	13	56	16
2019	IS-03	43	19	38	21
2019	IS-04	26	39	35	31
2019	IS-05	54	20	27	41
2018	IS	29	33	37	102
2018	IS-03	42	17	42	12
2018	IS-04	12	42	45	33
2018	IS-05	38	27	35	37
2018	IS-06	36	36	27	11
2017	IS	34	29	36	119
2017	IS-03	19	25	56	16
2017	IS-04	27	36	36	44
2017	IS-05	43	27	29	37
2017	IS-06	31	30	39	13
2014	IS	35	28	37	140
2014	IS-03	28	45	27	18
2014	IS-04	40	22	38	50
2014	IS-05	30	32	39	44
2014	IS-06	39	17	44	18

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	10	46	37	2	5	0	41
2020	IS-05	18	41	35	6	0	0	17
2019	IS	6	38	31	10	4	12	52
2019	IS-05	9	41	27	5	5	14	22
2018	IS	3	47	37	3	3	7	30
2018	IS-05	7	50	36	0	0	7	14
2017	IS	5	24	39	12	7	12	41
2017	IS-04	0	42	41	17	0	0	12
2017	IS-05	13	19	44	6	0	19	16
2014	IS	0	47	28	15	9999	10	49
2014	IS-04	0	35	49	11	9999	5	20
2014	IS-05	0	70	15	0	9999	15	13

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	13	87	136
2020	IS-03	0	100	16
2020	IS-04	13	87	45
2020	IS-05	12	88	42
2019	IS	18	82	123
2019	IS-04	16	84	31
2019	IS-05	27	73	41
2018	IS	17	83	102
2018	IS-05	22	78	37
2018	IS-06	45	55	11

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	28	72	18
2019	IS	32	68	22
2018	IS	47	53	17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	22
2019	IS-05	0	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	18
2019	IS	100	22
2019	IS-05	100	11
2018	IS	100	17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	IS	100	18
2019	IS	100	22
2019	IS-05	100	11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	18

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	IS	100	18
2019	IS	100	22
2019	IS-05	100	11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	28	72	18
2019	IS	43	57	21
2018	IS	71	29	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	44	56	18
2019	IS	48	52	21
2018	IS	71	29	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	44	56	18
2019	IS	57	43	21
2019	IS-05	55	45	11
2018	IS	65	35	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	44	56	18
2019	IS	38	62	21
2018	IS	47	53	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	39	61	18
2019	IS	33	67	21
2019	IS-05	45	55	11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	56	44	18
2019	IS	71	29	21

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	38	62	21
2018	IS	29	71	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	IS	100	18
2019	IS	100	21
2019	IS-05	100	11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	18

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	18

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	61	39	18
2019	IS	71	29	21
2018	IS	35	65	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	29	71	21
2018	IS	35	65	17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	18
2019	IS	57	43	21
2018	IS	71	29	17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	33	67	18
2019	IS	29	71	21
2018	IS	47	53	17

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	IS	100	18
2019	IS	100	21
2019	IS-05	100	11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	21
2019	IS-05	0	100	11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	24	76	21

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	24	76	21

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	29	71	21

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	29	71	21
2019	IS-05	55	45	11
2018	IS	38	63	16

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	43	57	21
2018	IS	63	38	16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	IS	100	21
2019	IS-05	100	11
2018	IS	100	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	62	38	21
2018	IS	56	44	16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	16	16	8	7	34	7	46	27	135
2020	IS-02	19	31	0	0	13	31	6	80	20	16
2020	IS-03	20	13	7	0	0	47	13	83	0	15
2020	IS-04	9	16	13	11	7	33	11	44	32	45
2020	IS-05	7	14	24	7	10	33	5	35	27	42
2019	IS	12	13	24	9	11	27	4	36	29	124
2019	IS-02	44	6	13	0	13	13	13	67	17	16
2019	IS-03	14	10	19	5	5	43	5	45	18	21
2019	IS-04	6	13	23	10	6	39	3	33	28	31
2019	IS-05	5	12	29	12	17	22	2	23	39	41
2018	IS	10	13	22	11	11	31	3	34	32	103
2018	IS-03	8	17	8	8	0	42	17	60	20	12
2018	IS-04	18	12	18	9	3	39	0	50	20	33
2018	IS-05	3	16	22	11	24	24	0	25	46	37
2018	IS-06	0	0	55	27	9	9	0	0	40	11
2017	IS	6	11	30	10	12	23	7	24	32	119
2017	IS-03	6	19	25	0	0	44	6	50	0	16
2017	IS-04	5	16	25	9	7	32	7	34	26	44
2017	IS-05	11	5	33	14	19	14	5	20	40	37
2017	IS-06	0	8	46	8	30	8	0	8	41	13
2014	IS	8	14	22	11	6	34	5	35	28	140
2014	IS-03	16	12	0	5	17	44	5	55	45	18
2014	IS-04	6	8	24	12	2	42	6	27	27	50
2014	IS-05	9	18	23	9	5	29	7	43	21	44
2014	IS-06	6	11	33	28	6	17	0	20	40	18

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	30	12	13	6	19	2	61	24	135
2020	IS-02	31	25	6	0	6	25	6	82	9	16
2020	IS-03	33	47	13	0	0	7	0	86	0	15
2020	IS-04	11	31	9	18	7	20	4	56	32	45
2020	IS-05	19	29	17	10	7	19	0	59	21	42
2019	IS	23	22	25	10	8	12	0	50	21	124
2019	IS-02	56	13	13	6	6	6	0	73	13	16
2019	IS-03	29	19	33	0	10	10	0	53	11	21
2019	IS-04	13	32	19	10	3	23	0	58	17	31
2019	IS-05	17	17	29	12	12	12	0	39	28	41
2018	IS	16	28	26	11	6	13	1	51	19	103
2018	IS-03	17	25	17	8	0	25	8	63	13	12
2018	IS-04	27	30	15	6	3	18	0	70	11	33
2018	IS-05	8	24	30	22	11	5	0	34	34	37
2018	IS-06	0	27	64	0	9	0	0	27	9	11
2017	IS	8	27	25	7	10	20	2	45	22	119
2017	IS-03	13	31	19	0	0	37	0	70	0	16
2017	IS-04	9	34	23	2	7	25	0	57	12	44
2017	IS-05	11	16	33	13	14	14	0	31	31	37
2017	IS-06	0	23	31	15	23	8	0	25	41	13
2014	IS	11	22	24	15	5	21	1	43	26	140
2014	IS-03	17	23	11	11	12	27	0	54	31	18
2014	IS-04	8	20	28	16	2	26	0	38	24	50
2014	IS-05	14	25	25	14	2	18	2	49	20	44
2014	IS-06	17	11	22	28	11	11	0	31	44	18

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	12	88	136
2020	IS-03	0	100	16
2020	IS-05	14	86	42
2019	IS	9	91	124
2019	IS-05	15	85	41
2019	IS-06	0	100	12
2018	IS	7	93	101
2018	IS-03	0	100	12

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	11

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	31	69	16

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	38	63	16

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	11

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	31	69	16

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	38	63	16
2019	IS	45	55	11

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	44	56	16

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	38	63	16

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	31	69	16
2019	IS	45	55	11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	38	63	16

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	16	19	7	5	33	6	51	19	133
2020	IS-02	31	31	6	0	6	25	0	83	8	16
2020	IS-03	25	6	6	6	0	44	13	71	14	16
2020	IS-04	16	14	23	2	2	34	9	52	8	44
2020	IS-05	8	18	23	10	8	33	3	38	27	40
2019	IS	14	13	29	5	3	31	5	42	13	124
2019	IS-02	50	6	13	0	6	19	6	75	8	16
2019	IS-03	19	10	19	5	0	38	10	55	9	21
2019	IS-04	3	13	26	6	3	42	6	31	19	31
2019	IS-05	10	12	34	7	5	29	2	32	18	41
2018	IS	12	12	26	4	2	41	3	42	11	102
2018	IS-03	8	8	17	0	0	50	17	50	0	12
2018	IS-04	18	12	21	3	3	42	0	53	11	33
2018	IS-05	3	11	32	5	3	43	3	25	15	37
2018	IS-06	0	18	45	9	0	27	0	25	13	11
2017	IS	8	15	25	4	3	40	6	42	12	119
2017	IS-03	13	13	25	0	0	50	0	50	0	16
2017	IS-04	7	9	20	2	0	52	9	42	6	44
2017	IS-05	11	19	24	11	5	24	5	43	23	37
2017	IS-06	0	22	47	0	0	31	0	32	0	13
2014	IS	9	14	22	3	1	39	12	48	7	140
2014	IS-03	16	17	7	0	5	39	16	74	12	18
2014	IS-04	6	6	26	2	0	46	14	30	5	50
2014	IS-05	9	18	20	2	0	39	11	55	5	44
2014	IS-06	11	17	33	11	0	22	6	38	15	18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	27	19	10	2	15	1	63	15	135
2020	IS-02	44	25	0	6	6	19	0	85	15	16
2020	IS-03	50	31	6	0	0	13	0	93	0	16
2020	IS-04	24	31	20	11	0	13	0	64	13	45
2020	IS-05	20	22	27	10	5	17	0	50	18	41
2019	IS	24	23	22	6	5	19	1	60	13	124
2019	IS-02	56	13	6	0	6	19	0	85	8	16
2019	IS-03	33	19	19	5	5	19	0	65	12	21
2019	IS-04	10	39	16	3	6	26	0	65	13	31
2019	IS-05	22	17	27	10	5	17	2	48	18	41
2018	IS	22	27	25	3	3	19	1	61	7	102
2018	IS-03	25	17	25	0	0	25	8	63	0	12
2018	IS-04	33	21	24	3	0	18	0	67	4	33
2018	IS-05	11	32	24	5	8	19	0	53	17	37
2018	IS-06	0	45	45	0	0	9	0	50	0	11
2017	IS	14	27	28	2	3	25	2	56	6	118
2017	IS-03	19	25	25	0	0	31	0	64	0	16
2017	IS-04	14	21	25	2	0	38	0	56	4	44
2017	IS-05	17	31	30	0	6	14	3	57	7	36
2017	IS-06	8	30	47	7	0	8	0	41	8	13
2014	IS	13	28	23	3	0	28	5	61	4	140
2014	IS-03	17	23	21	0	0	39	0	65	0	18
2014	IS-04	10	28	20	4	0	32	6	62	6	50
2014	IS-05	16	20	32	2	0	23	7	52	3	44
2014	IS-06	11	44	17	6	0	17	6	71	7	18

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	20	21	10	12	5	56	22	136
2020	IS-02	56	13	6	13	13	0	69	25	16
2020	IS-03	25	6	38	19	6	6	33	27	16
2020	IS-04	40	18	18	7	9	9	63	17	45
2020	IS-05	29	26	12	12	19	2	56	32	42

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	24	18	10	10	1	3	60	21	136
2020	IS-02	38	13	19	6	19	0	6	53	27	16
2020	IS-03	38	25	19	0	13	6	0	67	13	16
2020	IS-04	36	27	24	9	2	0	2	64	11	45
2020	IS-05	31	24	14	21	7	0	2	56	29	42
2019	IS	19	27	19	15	19	0	1	47	34	124
2019	IS-02	25	13	31	6	19	0	6	40	27	16
2019	IS-03	24	14	14	33	14	0	0	38	48	21
2019	IS-04	26	39	13	10	13	0	0	65	23	31
2019	IS-05	10	37	17	12	24	0	0	46	37	41
2018	IS	13	27	19	15	26	0	0	40	41	102
2018	IS-03	25	17	8	17	33	0	0	42	50	12
2018	IS-04	15	45	12	9	18	0	0	61	27	33
2018	IS-05	8	22	19	16	35	0	0	30	51	37
2018	IS-06	9	9	45	18	18	0	0	18	36	11
2017	IS	19	20	12	14	32	0	3	40	47	119
2017	IS-03	6	13	19	19	38	0	6	20	60	16
2017	IS-04	23	20	5	9	39	0	5	45	50	44
2017	IS-05	16	22	19	16	27	0	0	38	43	37
2017	IS-06	23	23	15	23	16	0	0	46	39	13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	10	29	29	15	18	39	32	136
2020	IS-02	25	25	25	6	19	50	25	16
2020	IS-03	13	50	19	13	6	63	19	16
2020	IS-04	16	36	29	11	9	51	20	45
2020	IS-05	2	19	43	14	21	21	36	42
2019	IS	21	22	28	16	13	43	29	122
2019	IS-02	53	33	7	7	0	87	7	15
2019	IS-03	19	33	33	10	5	52	14	21
2019	IS-04	23	13	47	13	3	37	17	30
2019	IS-05	12	17	24	24	22	29	46	41
2018	IS	15	25	25	24	13	39	36	102
2018	IS-03	17	25	33	8	17	42	25	12
2018	IS-04	15	24	30	24	6	39	30	33
2018	IS-05	14	22	22	27	16	35	43	37
2018	IS-06	0	18	18	36	27	18	64	11
2017	IS	13	27	26	20	14	40	34	118
2017	IS-03	19	25	31	25	0	44	25	16
2017	IS-04	11	32	29	23	5	43	28	44
2017	IS-05	8	35	19	16	22	43	38	37
2017	IS-06	8	0	23	30	38	8	69	13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	13	30	24	17	16	0	43	33	136
2020	IS-02	25	38	13	6	19	0	63	25	16
2020	IS-03	25	38	19	13	6	0	63	19	16
2020	IS-04	16	38	24	13	9	0	53	22	45
2020	IS-05	7	21	33	19	19	0	29	38	42
2019	IS	20	28	22	18	12	0	48	30	122
2019	IS-02	44	38	6	6	6	0	81	13	16
2019	IS-03	25	45	10	10	10	0	70	20	20
2019	IS-04	20	40	20	17	3	0	60	20	30
2019	IS-05	10	15	29	29	17	0	24	46	41
2018	IS	15	27	23	25	10	0	42	35	102
2018	IS-03	17	25	25	17	17	0	42	33	12
2018	IS-04	27	24	21	21	6	0	52	27	33
2018	IS-05	5	24	30	35	5	0	30	41	37
2018	IS-06	0	27	9	27	36	0	27	64	11
2017	IS	16	31	17	23	13	1	47	36	118
2017	IS-03	13	37	19	13	13	6	53	27	16
2017	IS-04	20	34	7	30	9	0	54	39	44
2017	IS-05	11	24	29	24	11	0	35	35	37
2017	IS-06	8	31	23	8	31	0	39	38	13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	21	24	21	13	1	1	42	34	136
2020	IS-02	25	13	25	19	13	0	6	40	33	16
2020	IS-03	50	19	19	0	13	0	0	69	13	16
2020	IS-04	22	27	24	18	7	2	0	50	25	45
2020	IS-05	14	21	26	24	14	0	0	36	38	42
2019	IS	23	18	27	17	16	0	0	40	33	124
2019	IS-02	38	19	13	13	19	0	0	56	31	16
2019	IS-03	33	10	29	19	10	0	0	43	29	21
2019	IS-04	16	35	29	13	6	0	0	52	19	31
2019	IS-05	20	10	29	20	22	0	0	29	41	41
2018	IS	19	17	27	21	17	0	0	36	38	101
2018	IS-03	9	27	18	27	18	0	0	36	45	11
2018	IS-04	30	15	24	21	9	0	0	45	30	33
2018	IS-05	14	11	35	22	19	0	0	24	41	37
2018	IS-06	0	18	27	18	36	0	0	18	55	11
2017	IS	14	22	17	27	18	0	2	36	46	117
2017	IS-03	6	44	0	25	19	0	6	53	47	16
2017	IS-04	16	19	18	35	12	0	0	35	47	43
2017	IS-05	16	21	14	24	22	0	3	39	47	37
2017	IS-06	0	8	38	23	31	0	0	8	54	13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	31	16	10	12	1	62	21	136
2020	IS-02	19	50	6	0	19	6	73	20	16
2020	IS-03	63	19	6	0	13	0	81	13	16
2020	IS-04	49	31	13	7	0	0	80	7	45
2020	IS-05	17	29	26	12	17	0	45	29	42
2019	IS	33	24	16	14	10	2	59	24	123
2019	IS-02	50	25	13	6	0	6	80	7	16
2019	IS-03	52	14	14	19	0	0	67	19	21
2019	IS-04	40	33	10	10	3	3	76	14	30
2019	IS-05	20	27	17	17	17	2	48	35	41
2018	IS	36	22	21	10	11	1	58	21	101
2018	IS-03	42	42	8	0	8	0	83	8	12
2018	IS-04	33	33	18	9	6	0	67	15	33
2018	IS-05	35	11	30	5	16	3	47	22	37
2018	IS-06	9	9	18	45	18	0	18	64	11
2017	IS	29	25	15	14	14	4	56	28	118
2017	IS-03	25	44	6	6	6	13	79	14	16
2017	IS-04	43	20	11	14	7	5	67	21	44
2017	IS-05	19	30	16	16	16	3	50	33	37
2017	IS-06	8	0	30	23	38	0	8	62	13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	28	20	13	14	0	53	27	136
2020	IS-02	25	31	19	19	6	0	56	25	16
2020	IS-03	38	31	25	6	0	0	69	6	16
2020	IS-04	40	31	9	9	11	0	71	20	45
2020	IS-05	14	31	21	12	21	0	45	33	42
2019	IS	22	26	26	11	15	0	48	27	124
2019	IS-02	56	25	13	0	6	0	81	6	16
2019	IS-03	24	29	29	5	14	0	52	19	21
2019	IS-04	19	35	23	16	6	0	55	23	31
2019	IS-05	12	24	27	17	20	0	37	37	41
2018	IS	21	22	30	11	16	1	43	27	102
2018	IS-03	17	25	33	0	17	8	45	18	12
2018	IS-04	21	39	21	15	3	0	61	18	33
2018	IS-05	16	11	41	11	22	0	27	32	37
2018	IS-06	9	0	36	18	36	0	9	55	11
2017	IS	22	22	25	12	19	1	44	30	119
2017	IS-03	31	31	19	6	13	0	62	19	16
2017	IS-04	30	21	16	11	20	2	51	32	44
2017	IS-05	11	27	35	16	11	0	38	27	37
2017	IS-06	8	8	30	8	46	0	16	54	13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	23	21	10	8	8	59	19	133
2020	IS-02	44	31	0	13	6	6	80	20	16
2020	IS-03	47	20	13	7	0	13	77	8	15
2020	IS-04	38	16	24	7	7	9	59	15	45
2020	IS-05	23	30	23	13	8	5	55	21	40

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	34	18	13	4	1	1	64	17	135
2020	IS-02	19	44	13	6	13	6	0	67	20	16
2020	IS-03	56	31	6	6	0	0	0	88	6	16
2020	IS-04	34	43	9	9	2	0	2	79	12	44
2020	IS-05	17	29	33	17	5	0	0	45	21	42
2019	IS	24	28	30	10	7	0	2	52	17	123
2019	IS-02	44	25	13	6	6	0	6	73	13	16
2019	IS-03	33	14	29	10	10	0	5	50	20	21
2019	IS-04	23	42	23	10	3	0	0	65	13	31
2019	IS-05	5	30	45	10	10	0	0	35	20	40
2018	IS	18	35	32	8	7	0	1	53	15	101
2018	IS-03	8	33	50	0	0	0	8	45	0	12
2018	IS-04	16	59	19	3	3	0	0	75	6	32
2018	IS-05	19	27	24	16	14	0	0	46	30	37
2018	IS-06	9	0	82	9	0	0	0	9	9	11
2017	IS	27	31	19	13	8	1	0	59	22	119
2017	IS-03	19	50	19	6	6	0	0	69	13	16
2017	IS-04	32	30	20	11	5	2	0	63	16	44
2017	IS-05	19	35	14	19	14	0	0	54	32	37
2017	IS-06	30	8	31	23	8	0	0	38	31	13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	38	25	10	8	0	3	56	18	136
2020	IS-02	31	31	25	0	13	0	0	63	13	16
2020	IS-03	25	38	25	13	0	0	0	63	13	16
2020	IS-04	18	44	18	9	7	0	4	65	16	45
2020	IS-05	12	33	29	12	12	0	2	46	24	42
2019	IS	20	28	32	10	8	2	0	50	18	123
2019	IS-02	31	38	25	6	0	0	0	69	6	16
2019	IS-03	29	33	33	5	0	0	0	62	5	21
2019	IS-04	23	23	45	6	0	3	0	47	7	31
2019	IS-05	13	20	33	18	15	3	0	33	33	40
2018	IS	18	27	30	19	7	0	0	45	26	101
2018	IS-03	0	42	17	33	8	0	0	42	42	12
2018	IS-04	28	25	34	13	0	0	0	53	13	32
2018	IS-05	11	27	32	16	14	0	0	38	30	37
2018	IS-06	9	9	45	36	0	0	0	18	36	11
2017	IS	18	31	34	9	6	0	3	50	15	118
2017	IS-03	31	38	25	6	0	0	0	69	6	16
2017	IS-04	20	30	34	7	2	0	7	53	10	44
2017	IS-05	8	35	35	14	8	0	0	43	22	37
2017	IS-06	15	23	38	8	16	0	0	38	23	13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	32	23	10	8	0	2	58	19	136
2020	IS-02	38	19	13	6	19	0	6	60	27	16
2020	IS-03	25	38	31	0	6	0	0	63	6	16
2020	IS-04	33	36	13	13	2	0	2	70	16	45
2020	IS-05	14	33	29	12	12	0	0	48	24	42
2019	IS	29	27	24	14	7	0	0	56	20	122
2019	IS-02	63	0	19	13	6	0	0	63	19	16
2019	IS-03	29	33	24	5	10	0	0	62	14	21
2019	IS-04	33	30	23	13	0	0	0	63	13	30
2019	IS-05	10	35	28	15	13	0	0	45	28	40
2018	IS	17	39	25	12	7	0	0	56	19	100
2018	IS-03	17	42	0	17	25	0	0	58	42	12
2018	IS-04	19	56	22	0	3	0	0	75	3	32
2018	IS-05	14	24	38	16	8	0	0	38	24	37
2018	IS-06	9	45	18	27	0	0	0	55	27	11
2017	IS	24	34	21	14	4	1	2	60	19	119
2017	IS-03	13	50	19	13	0	0	6	67	13	16
2017	IS-04	36	28	16	14	2	2	2	67	17	44
2017	IS-05	19	33	27	16	5	0	0	52	22	37
2017	IS-06	7	55	23	8	8	0	0	62	16	13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	25	9	8	8	0	1	74	17	135
2020	IS-02	44	25	6	6	13	0	6	73	20	16
2020	IS-03	63	13	13	6	6	0	0	75	13	16
2020	IS-04	56	29	4	4	7	0	0	84	11	45
2020	IS-05	44	27	10	12	7	0	0	71	20	41
2019	IS	37	25	22	6	8	1	1	63	14	122
2019	IS-02	50	19	13	0	19	0	0	69	19	16
2019	IS-03	38	14	19	10	19	0	0	52	29	21
2019	IS-04	42	32	13	10	0	3	0	77	10	31
2019	IS-05	26	33	31	3	5	0	3	61	8	39

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	26	21	17	4	1	57	21	136
2020	IS-02	38	13	6	25	19	0	50	44	16
2020	IS-03	25	31	25	19	0	0	56	19	16
2020	IS-04	33	36	18	11	2	0	69	13	45
2020	IS-05	31	21	24	19	5	0	52	24	42

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	26	29	13	6	0	1	53	19	136
2020	IS-02	38	13	31	13	6	0	0	50	19	16
2020	IS-03	25	38	25	6	6	0	0	63	13	16
2020	IS-04	31	27	31	4	7	0	0	58	11	45
2020	IS-05	21	31	26	17	5	0	0	52	21	42
2019	IS	38	32	21	7	2	0	0	70	9	123
2019	IS-02	63	13	25	0	0	0	0	75	0	16
2019	IS-03	43	33	14	10	0	0	0	76	10	21
2019	IS-04	48	32	19	0	0	0	0	81	0	31
2019	IS-05	25	30	30	13	3	0	0	55	15	40
2018	IS	36	25	25	10	5	0	0	60	15	101
2018	IS-03	58	25	8	8	0	0	0	83	8	12
2018	IS-04	28	38	28	3	3	0	0	66	6	32
2018	IS-05	32	19	27	14	8	0	0	51	22	37
2018	IS-06	27	18	27	18	9	0	0	45	27	11
2017	IS	29	33	25	3	7	1	3	64	10	118
2017	IS-03	31	31	19	0	6	0	13	71	7	16
2017	IS-04	36	28	25	5	2	2	2	67	7	44
2017	IS-05	19	35	33	3	11	0	0	54	14	37
2017	IS-06	23	39	31	0	8	0	0	62	8	13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	26	19	2	4	2	75	6	135
2020	IS-02	56	6	13	13	6	6	67	20	16
2020	IS-03	50	25	25	0	0	0	75	0	16
2020	IS-04	41	30	23	0	5	2	72	5	44
2020	IS-05	55	21	14	2	5	2	78	7	42
2019	IS	39	24	17	9	8	2	65	18	122
2019	IS-02	56	19	6	0	13	6	80	13	16
2019	IS-03	38	10	19	19	14	0	48	33	21
2019	IS-04	32	29	19	16	0	3	63	17	31
2019	IS-05	36	31	18	3	13	0	67	15	39
2018	IS	32	31	22	8	7	0	63	15	100
2018	IS-03	33	25	25	0	17	0	58	17	12
2018	IS-04	38	25	31	3	3	0	63	6	32
2018	IS-05	25	33	22	11	8	0	58	19	36
2018	IS-06	18	55	0	18	9	0	73	27	11
2017	IS	49	21	14	8	3	5	74	12	118
2017	IS-03	44	25	6	6	0	19	85	8	16
2017	IS-04	57	20	7	9	4	2	79	14	44
2017	IS-05	36	22	22	8	6	6	62	15	36
2017	IS-06	54	31	15	0	0	0	85	0	13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	40	21	8	7	64	15	136
2020	IS-02	38	31	0	25	6	69	31	16
2020	IS-03	13	50	25	6	6	63	13	16
2020	IS-04	27	47	16	4	7	73	11	45
2020	IS-05	24	36	26	7	7	60	14	42

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	16	6	1	3	0	7	89	5	136
2020	IS-02	56	19	0	6	6	0	13	86	14	16
2020	IS-03	69	25	0	0	0	0	6	100	0	16
2020	IS-04	71	16	4	2	2	0	4	91	5	45
2020	IS-05	69	7	12	0	5	0	7	82	5	42
2019	IS	63	11	6	1	7	1	11	84	9	122
2019	IS-02	81	6	6	0	6	0	0	88	6	16
2019	IS-03	81	5	5	0	5	0	5	90	5	21
2019	IS-04	50	23	3	3	7	0	13	85	12	30
2019	IS-05	55	8	8	0	13	0	18	76	15	40
2018	IS	59	16	12	4	4	0	5	79	8	100
2018	IS-03	58	8	0	8	8	0	17	80	20	12
2018	IS-04	66	16	13	0	0	0	6	87	0	32
2018	IS-05	47	22	14	6	8	0	3	71	14	36
2018	IS-06	64	9	27	0	0	0	0	73	0	11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	69	16	4	2	3	1	4	90	5	136
2020	IS-02	50	25	6	6	6	6	0	80	13	16
2020	IS-03	94	0	0	0	0	0	6	100	0	16
2020	IS-04	73	18	0	2	0	2	4	98	2	45
2020	IS-05	71	14	5	0	7	0	2	88	7	42
2019	IS	65	15	11	4	2	0	2	82	7	122
2019	IS-02	73	7	7	0	7	0	7	86	7	15
2019	IS-03	81	10	10	0	0	0	0	90	0	21
2019	IS-04	73	3	13	3	3	0	3	79	7	30
2019	IS-05	44	32	12	7	2	0	2	78	10	41
2018	IS	64	16	8	3	4	1	4	84	7	100
2018	IS-03	73	9	0	0	9	0	9	90	10	11
2018	IS-04	69	16	3	3	0	3	6	93	3	32
2018	IS-05	59	16	14	3	5	0	3	78	8	37
2018	IS-06	45	18	18	9	9	0	0	64	18	11
2017	IS	72	12	6	2	2	0	7	90	4	117
2017	IS-03	94	0	0	0	0	0	6	100	0	16
2017	IS-04	77	9	2	2	0	0	9	95	2	44
2017	IS-05	64	11	11	3	3	0	8	82	6	36
2017	IS-06	46	39	7	0	8	0	0	85	8	13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	23	10	1	3	3	86	4	134
2020	IS-02	56	31	6	0	6	0	88	6	16
2020	IS-03	60	13	20	0	0	7	79	0	15
2020	IS-04	68	14	14	0	2	2	84	2	44
2020	IS-05	62	26	0	2	5	5	93	8	42
2019	IS	50	29	10	7	3	2	80	10	122
2019	IS-02	67	7	7	7	7	7	79	14	15
2019	IS-03	48	29	14	0	10	0	76	10	21
2019	IS-04	43	47	0	10	0	0	90	10	30
2019	IS-05	49	22	15	10	2	2	73	13	41
2018	IS	53	26	12	3	5	1	80	8	101
2018	IS-03	42	33	0	8	17	0	75	25	12
2018	IS-04	58	30	9	3	0	0	88	3	33
2018	IS-05	56	19	14	0	8	3	77	9	36
2018	IS-06	36	27	27	9	0	0	64	9	11
2017	IS	55	25	8	7	3	3	82	10	118
2017	IS-03	63	31	0	0	0	6	100	0	16
2017	IS-04	57	27	11	0	0	5	88	0	44
2017	IS-05	50	22	11	17	0	0	73	17	36
2017	IS-06	38	31	0	8	23	0	69	31	13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	18	15	7	6	1	2	72	13	136
2020	IS-02	50	19	6	6	19	0	0	69	25	16
2020	IS-03	63	6	19	0	6	0	6	73	7	16
2020	IS-04	58	24	11	2	2	0	2	84	5	45
2020	IS-05	45	21	14	7	7	2	2	70	15	42
2019	IS	46	25	10	9	7	0	3	73	17	122
2019	IS-02	69	6	6	6	6	0	6	80	13	16
2019	IS-03	45	25	20	5	5	0	0	70	10	20
2019	IS-04	53	20	7	13	3	0	3	76	17	30
2019	IS-05	32	29	10	10	15	0	5	64	26	41
2018	IS	46	28	14	3	9	0	0	74	12	100
2018	IS-03	75	17	0	8	0	0	0	92	8	12
2018	IS-04	45	36	6	3	9	0	0	82	12	33
2018	IS-05	39	28	19	3	11	0	0	67	14	36
2018	IS-06	18	18	45	0	18	0	0	36	18	11
2017	IS	57	19	17	4	2	0	2	77	6	118
2017	IS-03	87	0	6	0	0	0	6	93	0	16
2017	IS-04	61	18	14	5	0	0	2	81	5	44
2017	IS-05	39	28	25	6	3	0	0	67	8	36
2017	IS-06	31	31	30	0	8	0	0	62	8	13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	68	8	6	1	3	0	14	89	4	136
2020	IS-02	75	6	6	0	6	0	6	87	7	16
2020	IS-03	63	6	0	0	6	0	25	92	8	16
2020	IS-04	82	2	2	0	0	0	13	97	0	45
2020	IS-05	64	7	7	2	2	0	17	86	6	42
2019	IS	47	17	7	2	0	2	25	88	2	123
2019	IS-02	75	0	6	0	0	0	19	92	0	16
2019	IS-03	71	10	0	0	0	0	19	100	0	21
2019	IS-04	43	0	3	3	0	3	47	87	7	30
2019	IS-05	32	24	15	2	0	2	24	77	3	41
2018	IS	44	14	11	2	1	0	27	81	4	99
2018	IS-03	33	17	0	8	8	0	33	75	25	12
2018	IS-04	42	12	0	0	0	0	45	100	0	33
2018	IS-05	41	21	15	0	0	0	24	81	0	34
2018	IS-06	27	9	55	9	0	0	0	36	9	11
2017	IS	54	14	4	1	1	0	26	92	2	116
2017	IS-03	67	0	7	0	0	0	27	91	0	15
2017	IS-04	61	5	2	0	0	0	32	97	0	44
2017	IS-05	47	20	0	3	0	0	30	96	4	36
2017	IS-06	23	47	23	0	8	0	0	69	8	13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	70	15	4	1	1	9	94	2	136
2020	IS-02	69	13	6	0	6	6	87	7	16
2020	IS-03	75	6	6	0	0	13	93	0	16
2020	IS-04	78	9	4	2	0	7	93	2	45
2020	IS-05	62	21	5	0	0	12	95	0	42
2019	IS	67	19	6	2	0	7	92	2	123
2019	IS-02	50	13	13	13	0	13	71	14	16
2019	IS-03	81	10	0	0	0	10	100	0	21
2019	IS-04	80	13	3	0	0	3	97	0	30
2019	IS-05	56	29	7	0	0	7	92	0	41
2018	IS	68	18	7	1	1	5	91	2	101
2018	IS-03	67	8	8	0	8	8	82	9	12
2018	IS-04	70	21	6	0	0	3	94	0	33
2018	IS-05	67	19	8	0	0	6	91	0	36
2018	IS-06	55	18	9	9	0	9	80	10	11
2017	IS	67	18	7	1	0	8	92	1	117
2017	IS-03	81	0	6	0	0	13	93	0	16
2017	IS-04	68	14	2	2	0	14	95	3	44
2017	IS-05	64	25	8	0	0	3	91	0	36
2017	IS-06	62	31	7	0	0	0	93	0	13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	71	9	7	2	5	1	5	85	8	136
2020	IS-02	38	19	19	6	19	0	0	56	25	16
2020	IS-03	56	19	6	0	6	6	6	86	7	16
2020	IS-04	80	4	7	2	4	0	2	86	7	45
2020	IS-05	76	7	2	2	2	0	10	92	5	42
2019	IS	63	6	7	8	9	0	7	74	18	123
2019	IS-02	44	0	13	19	19	0	6	47	40	16
2019	IS-03	57	0	19	5	19	0	0	57	24	21
2019	IS-04	63	3	3	13	10	0	7	71	25	30
2019	IS-05	66	15	2	5	2	0	10	89	8	41
2018	IS	68	11	7	4	5	0	5	83	9	101
2018	IS-03	67	0	17	8	8	0	0	67	17	12
2018	IS-04	61	18	9	0	3	0	9	87	3	33
2018	IS-05	72	3	3	8	8	0	6	79	18	36
2018	IS-06	82	18	0	0	0	0	0	100	0	11
2017	IS	70	10	6	3	3	0	7	86	7	117
2017	IS-03	25	19	25	6	13	0	13	50	21	16
2017	IS-04	73	9	0	7	2	0	9	90	10	44
2017	IS-05	81	11	3	0	0	0	6	97	0	36
2017	IS-06	100	0	0	0	0	0	0	100	0	13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	23	16	10	2	0	3	71	12	136
2020	IS-02	69	6	6	6	13	0	0	75	19	16
2020	IS-03	31	13	38	19	0	0	0	44	19	16
2020	IS-04	51	31	9	7	0	0	2	84	7	45
2020	IS-05	43	21	17	12	2	0	5	68	15	42
2019	IS	55	25	13	3	2	0	2	82	5	122
2019	IS-02	63	6	25	6	0	0	0	69	6	16
2019	IS-03	57	24	14	5	0	0	0	81	5	21
2019	IS-04	47	33	10	7	3	0	0	80	10	30
2019	IS-05	55	30	8	0	0	0	8	92	0	40
2018	IS	48	32	14	2	3	1	1	81	5	101
2018	IS-03	42	17	25	0	8	8	0	64	9	12
2018	IS-04	48	33	15	3	0	0	0	82	3	33
2018	IS-05	47	36	6	3	6	0	3	86	9	36
2018	IS-06	45	45	9	0	0	0	0	91	0	11
2017	IS	51	29	10	3	3	0	3	83	6	116
2017	IS-03	38	31	25	0	0	0	6	74	0	16
2017	IS-04	54	28	7	2	2	0	7	88	5	43
2017	IS-05	53	36	6	3	3	0	0	89	6	36
2017	IS-06	46	31	16	0	8	0	0	77	8	13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	44	21	7	1	72	7	136
2020	IS-02	38	38	13	13	0	75	13	16
2020	IS-03	13	44	38	6	0	56	6	16
2020	IS-04	38	40	16	4	2	78	7	45
2020	IS-05	31	40	19	10	0	71	10	42

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	27	43	13	6	38	19	136
2020	IS-02	13	38	31	13	6	50	19	16
2020	IS-03	6	19	69	0	6	25	6	16
2020	IS-04	20	42	29	9	0	62	9	45
2020	IS-05	5	17	52	14	12	21	26	42
2019	IS	15	22	45	14	4	37	18	124
2019	IS-02	19	31	44	6	0	50	6	16
2019	IS-03	24	24	24	29	0	48	29	21
2019	IS-04	13	23	61	0	3	35	3	31
2019	IS-05	12	22	44	17	5	34	22	41
2018	IS	13	30	35	17	5	43	22	103
2018	IS-03	17	42	25	17	0	58	17	12
2018	IS-04	15	42	36	0	6	58	6	33
2018	IS-05	5	24	35	30	5	30	35	37
2018	IS-06	0	9	45	36	9	9	45	11
2017	IS	7	24	40	18	11	30	29	119
2017	IS-03	19	31	31	13	6	50	19	16
2017	IS-04	7	28	43	18	5	34	23	44
2017	IS-05	3	19	46	19	14	22	33	37
2017	IS-06	0	8	31	30	31	8	61	13

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	10	19	41	24	5	29	30	135
2020	IS-02	7	27	27	40	0	40	33	15
2020	IS-03	6	6	44	31	13	44	13	16
2020	IS-04	4	13	38	36	9	44	18	45
2020	IS-05	12	24	55	10	0	10	36	42
2019	IS	10	14	50	19	7	27	23	124
2019	IS-02	6	19	38	31	6	38	25	16
2019	IS-03	19	19	38	19	5	24	38	21
2019	IS-04	0	13	58	16	13	29	13	31
2019	IS-05	12	7	56	20	5	24	20	41
2018	IS	11	21	41	16	12	27	32	103
2018	IS-03	8	33	33	17	8	25	42	12
2018	IS-04	6	9	45	21	18	39	15	33
2018	IS-05	14	32	38	14	3	16	46	37
2018	IS-06	18	18	55	0	9	9	36	11
2017	IS	13	20	47	10	10	20	33	118
2017	IS-03	6	12	44	19	19	38	19	16
2017	IS-04	9	28	49	2	12	14	37	43
2017	IS-05	16	19	43	16	5	22	35	37
2017	IS-06	23	15	47	16	0	16	38	13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	43	10	12	4	1	0	73	17	135
2020	IS-02	44	25	19	6	6	0	0	69	13	16
2020	IS-03	38	38	6	19	0	0	0	75	19	16
2020	IS-04	25	45	16	11	2	0	0	70	14	44
2020	IS-05	26	52	5	10	5	2	0	80	15	42
2019	IS	18	30	20	23	6	3	0	49	30	124
2019	IS-02	31	19	13	25	6	6	0	53	33	16
2019	IS-03	24	24	14	14	24	0	0	48	38	21
2019	IS-04	23	39	23	13	0	3	0	63	13	31
2019	IS-05	7	32	22	32	2	5	0	41	36	41
2018	IS	16	42	19	14	7	2	1	60	21	102
2018	IS-03	33	33	8	8	17	0	0	67	25	12
2018	IS-04	13	50	19	13	3	3	0	65	16	32
2018	IS-05	14	32	24	16	11	0	3	47	28	37
2018	IS-06	0	55	27	18	0	0	0	55	18	11
2017	IS	12	35	21	17	9	5	1	50	28	119
2017	IS-03	19	44	6	12	13	6	0	67	26	16
2017	IS-04	16	34	25	11	7	7	0	53	19	44
2017	IS-05	8	29	24	27	8	3	0	39	36	37
2017	IS-06	0	54	7	23	8	8	0	59	34	13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	37	7	16	12	3	64	29	136
2020	IS-02	50	19	6	19	6	0	69	25	16
2020	IS-03	38	31	0	13	19	0	69	31	16
2020	IS-04	20	44	9	18	7	2	66	25	45
2020	IS-05	21	38	2	14	17	7	64	33	42

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	28	11	13	10	1	1	65	23	136
2020	IS-02	38	25	13	6	13	6	0	67	20	16
2020	IS-03	44	25	13	6	0	6	6	79	7	16
2020	IS-04	38	33	13	7	9	0	0	71	16	45
2020	IS-05	36	24	2	17	19	0	2	61	37	42

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	23	14	7	4	3	73	12	135
2020	IS-02	56	25	6	6	6	0	81	13	16
2020	IS-03	50	25	13	6	0	6	80	7	16
2020	IS-04	56	20	18	2	2	2	77	5	45
2020	IS-05	46	20	10	10	10	5	69	21	41

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	33	14	14	10	1	0	62	24	135
2020	IS-02	31	31	13	13	13	0	0	63	25	16
2020	IS-03	44	31	13	0	13	0	0	75	13	16
2020	IS-04	31	36	13	16	2	2	0	68	18	45
2020	IS-05	22	37	12	15	12	2	0	60	28	41
2019	IS	19	22	22	20	13	4	0	43	34	124
2019	IS-02	38	19	25	13	0	6	0	60	13	16
2019	IS-03	24	24	5	29	19	0	0	48	48	21
2019	IS-04	23	35	13	16	6	6	0	62	24	31
2019	IS-05	7	20	24	27	17	5	0	28	46	41
2018	IS	17	31	25	14	12	0	1	49	26	102
2018	IS-03	17	42	33	8	0	0	0	58	8	12
2018	IS-04	19	44	22	9	6	0	0	63	16	32
2018	IS-05	11	22	27	16	22	0	3	33	39	37
2018	IS-06	9	18	27	36	9	0	0	27	45	11
2017	IS	14	30	19	21	13	2	1	45	35	118
2017	IS-03	25	50	19	6	0	0	0	75	6	16
2017	IS-04	14	35	16	16	12	5	2	52	30	43
2017	IS-05	8	27	19	32	14	0	0	35	46	37
2017	IS-06	8	8	23	31	31	0	0	16	62	13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	48	4	5	4	1	86	10	136
2020	IS-02	50	44	0	0	6	0	94	6	16
2020	IS-03	44	38	6	0	6	6	87	7	16
2020	IS-04	42	51	2	2	2	0	93	4	45
2020	IS-05	31	45	7	10	7	0	76	17	42

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	46	4	7	4	1	1	84	11	135
2020	IS-02	63	25	0	6	6	0	0	88	13	16
2020	IS-03	38	50	6	6	0	0	0	88	6	16
2020	IS-04	41	48	2	2	5	2	0	91	7	44
2020	IS-05	29	50	7	10	5	0	0	79	14	42

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	40	14	10	4	1	1	72	14	134
2020	IS-02	44	38	6	0	13	0	0	81	13	16
2020	IS-03	21	43	14	7	7	7	0	69	15	14
2020	IS-04	33	42	13	9	2	0	0	76	11	45
2020	IS-05	26	40	12	17	2	0	2	68	20	42

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	40	8	5	2	4	2	83	8	136
2020	IS-02	50	31	0	6	6	6	0	87	13	16
2020	IS-03	50	31	13	0	0	6	0	87	0	16
2020	IS-04	36	44	4	4	2	7	2	88	7	45
2020	IS-05	38	38	7	10	2	2	2	80	13	42

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	72	24	1	1	1	1	97	2	135
2020	IS-02	69	25	6	0	0	0	94	0	16
2020	IS-03	75	13	6	0	6	0	93	0	16
2020	IS-04	68	30	0	2	0	0	98	2	44
2020	IS-05	83	14	0	2	0	0	98	2	42

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	40	10	5	3	1	1	81	8	136
2020	IS-02	50	38	6	0	6	0	0	88	6	16
2020	IS-03	50	38	0	13	0	0	0	88	13	16
2020	IS-04	44	31	16	7	2	0	0	76	9	45
2020	IS-05	29	52	7	5	5	2	0	83	10	42

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	33	10	9	4	1	1	76	14	136
2020	IS-02	44	25	19	0	6	6	0	73	7	16
2020	IS-03	38	50	6	0	0	0	6	93	0	16
2020	IS-04	49	29	11	7	4	0	0	78	11	45
2020	IS-05	43	31	5	14	7	0	0	74	21	42

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	35	9	8	4	1	1	79	12	136
2020	IS-02	44	25	19	6	6	0	0	69	13	16
2020	IS-03	44	25	13	13	0	6	0	73	13	16
2020	IS-04	47	40	4	9	0	0	0	87	9	45
2020	IS-05	40	36	7	5	7	2	2	80	13	42

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	52	19	10	0	3	70	10	31
2020	IS-05	13	56	13	13	0	6	73	13	16
2019	IS	16	42	16	19	6	0	58	26	31
2019	IS-05	19	44	25	13	0	0	63	13	16
2019	IS-06	8	42	8	33	8	0	50	42	12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	97	3	31
2020	IS-05	94	6	16

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	17	37	20	10	0	0	33	30	30
2020	IS-05	20	13	40	20	7	0	0	33	27	15

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	10	90	134
2020	IS-02	31	69	16
2020	IS-03	7	93	15
2020	IS-04	14	86	44
2020	IS-05	5	95	42

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	15	85	136
2020	IS-02	25	75	16
2020	IS-03	19	81	16
2020	IS-04	18	82	45
2020	IS-05	7	93	42
2019	IS	26	74	124
2019	IS-02	13	88	16
2019	IS-03	24	76	21
2019	IS-04	29	71	31
2019	IS-05	32	68	41
2017	IS	13	87	119
2017	IS-05	14	86	37
2014	IS	14	86	140
2014	IS-04	10	90	50
2014	IS-05	18	82	44

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	29	71	21

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	81	19	21
2019	IS	69	31	32
2019	IS-05	69	31	13
2017	IS	73	27	15
2014	IS	80	20	20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	47	6	6	6	82	12	17
2019	IS	52	29	0	19	0	81	19	21
2017	IS	73	27	0	0	0	100	0	11
2014	IS	56	31	0	13	0	88	13	16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	36	8	2	3	3	2	86	5	135
2020	IS-02	50	31	6	0	6	6	0	87	7	16
2020	IS-03	63	25	6	0	0	6	0	93	0	16
2020	IS-04	42	44	4	2	2	2	2	91	5	45
2020	IS-05	43	31	12	5	5	2	2	78	10	42

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	42	18	1	52	48	136
2020	IS-02	25	50	25	0	67	33	16
2020	IS-03	38	63	0	0	63	38	16
2020	IS-04	31	47	22	0	60	40	45
2020	IS-05	52	36	10	2	41	59	42

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	45	55	53
2020	IS-04	50	50	14
2020	IS-05	41	59	22

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	23	15	12	31	8	38	46	52
2020	IS-04	0	14	29	14	29	14	17	50	14
2020	IS-05	10	19	14	19	29	10	32	53	21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	9	21	13	21	36	30	57	53
2020	IS-04	7	14	7	36	36	21	71	14
2020	IS-05	9	23	14	18	36	32	55	22

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	23	14	9	7	1	13	65	19	136
2020	IS-02	31	38	6	0	0	0	25	92	0	16
2020	IS-03	44	19	6	0	19	0	13	71	21	16
2020	IS-04	31	20	18	9	4	2	16	62	16	45
2020	IS-05	31	24	14	12	10	2	7	61	24	42
2019	IS	35	13	19	16	11	1	4	51	29	122
2019	IS-02	63	13	6	6	6	0	6	80	13	16
2019	IS-03	40	5	15	15	25	0	0	45	40	20
2019	IS-04	35	16	23	19	0	0	6	55	21	31
2019	IS-05	24	15	15	24	15	2	5	42	42	41
2018	IS	37	16	15	6	20	2	5	57	27	102
2018	IS-03	50	25	0	8	8	0	8	82	18	12
2018	IS-04	48	18	12	6	15	0	0	67	21	33
2018	IS-05	17	19	22	6	31	3	3	38	38	36
2018	IS-06	45	0	18	0	27	0	9	50	30	11

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Global Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence