2020 Public Service Employee Survey Results for Global Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 18 52 6 20 4 0 0 70 24 1043
2020 FS-01 21 59 4 13 4 0 0 80 16 56
2020 FS-02 17 51 6 23 3 0 0 68 26 357
2020 FS-03 19 53 6 19 4 0 0 72 23 514
2020 FS-04 19 50 6 19 7 0 0 69 25 106

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 67 22 6 4 1 1 0 89 5 1042
2020 FS-01 57 29 4 9 2 0 0 86 11 56
2020 FS-02 62 25 7 5 1 0 0 87 6 358
2020 FS-03 71 19 5 3 0 1 0 91 3 512
2020 FS-04 65 24 8 4 0 0 0 89 4 106
2017 FS 64 26 4 4 1 1 0 91 5 833
2017 FS-01 58 25 5 5 5 2 0 85 10 40
2017 FS-02 66 25 3 4 1 2 0 93 5 319
2017 FS-03 63 26 4 6 1 1 0 89 7 370
2017 FS-04 64 32 4 0 0 0 0 96 0 91
2014 FS 70 22 3 3 1 1 0 93 4 672
2014 FS-01 47 39 0 13 0 0 0 87 13 14
2014 FS-02 66 27 3 2 2 0 1 93 4 259
2014 FS-03 73 18 4 3 1 1 0 92 4 290
2014 FS-04 73 23 3 1 0 0 0 96 1 104

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 20 39 12 23 6 0 0 59 29 1040
2020 FS-01 16 46 13 18 7 0 0 63 25 56
2020 FS-02 18 40 12 24 6 0 0 58 30 354
2020 FS-03 23 38 11 23 5 0 1 61 28 514
2020 FS-04 19 35 15 23 8 0 0 54 31 106
2019 FS 32 34 7 15 11 0 0 67 26 782
2019 FS-01 30 40 3 10 17 0 0 70 27 30
2019 FS-02 30 36 7 14 13 0 0 66 27 277
2019 FS-03 33 32 7 16 11 0 0 65 28 368
2019 FS-04 38 36 7 13 7 0 0 74 20 92
2017 FS 31 40 6 14 9 0 0 71 23 832
2017 FS-01 23 40 0 25 12 0 0 63 37 40
2017 FS-02 32 36 6 16 9 0 0 68 25 319
2017 FS-03 32 42 6 11 9 0 0 74 20 369
2017 FS-04 27 44 7 18 4 0 0 71 22 91
2014 FS 40 39 8 10 4 0 0 79 13 670
2014 FS-01 60 20 13 7 0 0 0 80 7 14
2014 FS-02 40 39 8 10 3 0 0 79 13 259
2014 FS-03 39 39 8 10 4 0 0 78 14 289
2014 FS-04 42 39 7 10 3 0 0 81 13 103

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 17 43 15 19 5 0 1 61 24 1040
2020 FS-01 21 39 2 29 7 0 2 62 36 56
2020 FS-02 17 43 14 20 5 0 1 60 26 356
2020 FS-03 16 45 15 17 5 0 1 62 23 513
2020 FS-04 18 40 23 16 2 0 1 59 18 105
2019 FS 17 45 14 17 5 0 1 63 23 781
2019 FS-01 7 31 28 21 14 0 0 38 34 29
2019 FS-02 14 42 15 20 6 0 1 57 27 278
2019 FS-03 19 46 14 16 5 1 0 65 21 367
2019 FS-04 23 51 13 9 3 0 1 75 12 92
2018 FS 13 48 13 19 6 0 0 61 26 712
2018 FS-01 10 45 10 25 10 0 0 55 35 20
2018 FS-02 11 48 13 21 6 0 0 59 28 256
2018 FS-03 14 48 13 18 7 0 0 62 25 344
2018 FS-04 16 49 12 20 2 0 0 66 22 85
2017 FS 14 42 14 21 8 0 0 56 30 832
2017 FS-01 11 40 12 30 8 0 0 50 37 40
2017 FS-02 15 37 15 22 9 0 0 52 32 319
2017 FS-03 14 46 11 20 8 1 0 61 28 370
2017 FS-04 12 47 18 17 7 0 0 59 23 90
2014 FS 19 43 15 15 6 0 0 63 22 672
2014 FS-01 21 39 13 20 7 0 0 60 27 14
2014 FS-02 22 41 18 14 5 0 0 63 19 259
2014 FS-03 18 44 16 15 7 0 0 62 22 290
2014 FS-04 18 49 8 16 9 0 0 67 25 104

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 23 45 12 15 4 0 0 69 19 1037
2020 FS-01 23 45 14 13 4 0 2 69 16 56
2020 FS-02 23 42 14 16 4 1 0 66 20 358
2020 FS-03 23 49 11 14 4 1 0 72 17 508
2020 FS-04 30 36 12 19 3 0 0 66 22 105
2019 FS 29 40 14 11 5 0 0 70 16 781
2019 FS-01 24 28 31 14 3 0 0 52 17 29
2019 FS-02 27 42 12 12 6 0 0 70 18 279
2019 FS-03 29 42 14 10 5 1 0 72 14 367
2019 FS-04 38 31 18 13 0 0 0 69 13 91
2017 FS 30 42 12 12 4 0 0 72 16 833
2017 FS-01 18 44 10 22 5 0 0 63 27 40
2017 FS-02 30 43 10 13 3 0 0 74 16 319
2017 FS-03 30 42 13 10 4 0 0 73 14 370
2017 FS-04 33 39 14 9 4 1 0 72 13 91
2014 FS 41 40 8 8 2 0 0 81 11 670
2014 FS-01 20 73 0 7 0 0 0 93 7 14
2014 FS-02 42 38 9 7 2 0 1 82 9 258
2014 FS-03 40 39 8 9 2 1 0 80 11 289
2014 FS-04 43 39 7 9 3 0 0 82 12 104

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 22 35 14 18 11 0 0 57 29 1040
2020 FS-01 21 39 21 5 13 0 0 61 18 56
2020 FS-02 24 32 12 21 10 0 0 57 31 357
2020 FS-03 21 35 16 16 11 0 0 56 27 512
2020 FS-04 16 41 8 22 14 0 0 57 36 106
2019 FS 22 36 13 18 12 0 0 58 30 781
2019 FS-01 14 34 21 21 10 0 0 48 31 29
2019 FS-02 22 33 13 23 9 0 0 55 32 279
2019 FS-03 21 38 13 14 14 0 0 59 29 366
2019 FS-04 24 39 11 14 12 0 0 63 26 92
2018 FS 23 37 13 16 10 0 1 60 26 707
2018 FS-01 30 25 20 15 10 0 0 55 25 20
2018 FS-02 24 39 13 14 9 0 0 63 24 254
2018 FS-03 22 38 12 17 10 0 1 60 27 342
2018 FS-04 21 32 14 17 14 0 1 54 31 84
2017 FS 21 35 14 18 12 0 0 56 30 832
2017 FS-01 18 37 12 13 17 0 2 57 30 40
2017 FS-02 23 34 12 18 12 1 0 58 30 318
2017 FS-03 22 35 15 16 11 0 0 57 28 370
2017 FS-04 14 37 16 23 9 0 0 52 32 91
2014 FS 26 35 16 13 8 0 0 62 22 672
2014 FS-01 27 40 7 20 7 0 0 67 26 14
2014 FS-02 29 35 16 13 6 1 0 64 20 259
2014 FS-03 24 32 19 15 9 0 0 57 25 290
2014 FS-04 28 42 11 8 12 0 0 70 19 104

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 27 48 12 9 4 0 0 75 13 1043
2020 FS-01 32 50 7 5 5 0 0 82 11 56
2020 FS-02 24 42 15 13 5 1 0 67 18 358
2020 FS-03 28 51 11 8 3 0 0 79 10 513
2020 FS-04 31 47 9 7 6 0 0 78 12 106
2019 FS 36 45 9 7 2 0 0 81 9 784
2019 FS-01 30 47 10 10 3 0 0 77 13 30
2019 FS-02 39 37 11 10 2 0 0 77 13 278
2019 FS-03 33 51 8 5 3 0 0 83 8 369
2019 FS-04 45 46 8 2 0 0 0 90 2 92
2018 FS 35 47 9 6 3 0 0 82 9 707
2018 FS-01 35 40 15 5 5 0 0 75 10 20
2018 FS-02 32 49 10 6 3 0 0 81 9 253
2018 FS-03 34 48 8 6 3 0 0 83 9 343
2018 FS-04 49 33 7 6 5 0 0 82 11 84
2017 FS 38 45 9 5 3 0 0 83 8 833
2017 FS-01 43 45 5 5 2 0 0 88 7 40
2017 FS-02 37 44 9 5 4 0 0 81 10 318
2017 FS-03 38 47 10 4 2 0 0 85 6 371
2017 FS-04 42 44 8 4 2 0 0 86 7 91
2014 FS 34 48 8 7 2 0 0 83 9 672
2014 FS-01 27 73 0 0 0 0 0 100 0 14
2014 FS-02 33 49 8 7 3 0 0 82 10 259
2014 FS-03 34 49 8 7 2 0 0 83 9 290
2014 FS-04 39 41 12 8 1 0 0 80 9 104

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 20 42 15 15 8 0 0 62 23 1043
2020 FS-01 21 39 20 13 5 2 0 62 18 56
2020 FS-02 21 41 14 14 9 1 0 62 24 357
2020 FS-03 19 42 15 16 8 0 0 61 23 514
2020 FS-04 17 45 12 13 11 0 1 63 25 106
2019 FS 20 40 17 14 9 0 0 59 23 782
2019 FS-01 23 37 17 13 10 0 0 60 23 30
2019 FS-02 21 39 17 13 9 0 0 61 22 278
2019 FS-03 17 40 17 15 10 0 0 57 25 367
2019 FS-04 24 39 20 10 8 0 0 63 17 92
2018 FS 16 41 18 14 11 0 0 56 26 710
2018 FS-01 25 50 15 10 0 0 0 75 10 20
2018 FS-02 17 42 18 11 12 0 0 59 23 256
2018 FS-03 14 40 21 15 10 0 0 54 25 342
2018 FS-04 16 39 6 20 19 0 0 55 39 85
2017 FS 19 39 17 16 9 0 0 58 25 832
2017 FS-01 28 42 7 13 5 2 2 74 18 40
2017 FS-02 21 36 17 18 9 0 0 57 26 317
2017 FS-03 16 42 17 16 8 0 0 58 24 371
2017 FS-04 22 36 17 10 15 0 0 58 25 91
2014 FS 19 43 16 16 7 0 0 62 22 672
2014 FS-01 20 60 13 7 0 0 0 80 7 14
2014 FS-02 24 40 17 12 7 0 0 64 19 259
2014 FS-03 16 45 15 17 7 0 0 61 24 290
2014 FS-04 16 42 14 19 8 0 0 59 27 104

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 22 48 13 13 4 0 0 70 17 1038
2020 FS-01 16 51 16 11 5 0 0 67 16 55
2020 FS-02 21 44 13 14 7 1 0 66 21 356
2020 FS-03 23 50 12 12 2 0 0 73 15 511
2020 FS-04 22 46 14 15 3 0 0 68 18 106
2019 FS 21 47 11 15 5 0 0 69 20 777
2019 FS-01 14 45 7 28 7 0 0 59 34 29
2019 FS-02 22 46 13 13 5 0 0 68 18 277
2019 FS-03 21 47 10 16 5 0 0 68 21 365
2019 FS-04 20 55 10 14 1 0 0 75 15 92
2018 FS 19 46 14 14 7 0 0 65 21 710
2018 FS-01 25 35 5 25 10 0 0 60 35 20
2018 FS-02 18 48 15 13 7 0 0 65 20 256
2018 FS-03 19 46 14 15 6 0 0 65 21 342
2018 FS-04 21 47 12 9 11 0 0 68 20 85
2017 FS 20 45 15 15 5 0 0 65 20 833
2017 FS-01 13 40 20 15 10 0 2 54 25 40
2017 FS-02 22 43 13 18 3 0 0 65 21 318
2017 FS-03 19 51 14 11 5 0 0 70 17 371
2017 FS-04 21 34 22 17 7 0 0 55 23 91

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 35 49 9 5 2 0 0 84 7 1043
2020 FS-01 32 41 16 7 4 0 0 73 11 56
2020 FS-02 30 52 9 5 4 0 0 82 9 357
2020 FS-03 38 50 7 3 2 0 0 88 5 514
2020 FS-04 40 40 12 8 0 0 0 79 8 106
2019 FS 36 49 8 5 2 0 0 85 7 778
2019 FS-01 38 41 14 3 3 0 0 79 7 29
2019 FS-02 34 48 8 6 3 0 0 83 9 275
2019 FS-03 37 50 7 5 2 0 0 86 7 367
2019 FS-04 40 49 5 4 1 0 0 89 5 92
2018 FS 42 45 6 6 2 0 0 87 8 709
2018 FS-01 35 40 5 15 5 0 0 75 20 20
2018 FS-02 40 49 5 4 2 0 0 89 6 255
2018 FS-03 42 45 5 5 2 0 0 87 8 341
2018 FS-04 51 33 8 8 0 0 0 84 8 86
2017 FS 36 45 11 6 2 0 0 81 8 832
2017 FS-01 38 22 25 7 5 0 2 62 13 40
2017 FS-02 36 43 12 7 2 0 0 80 9 318
2017 FS-03 34 52 9 3 2 0 0 86 5 371
2017 FS-04 40 37 10 8 5 0 0 77 13 91
2014 FS 34 46 11 7 2 0 0 80 10 672
2014 FS-01 41 53 7 0 0 0 0 93 0 14
2014 FS-02 31 45 11 10 2 0 0 76 12 259
2014 FS-03 35 47 11 6 2 0 0 82 8 290
2014 FS-04 37 45 10 7 2 0 0 82 9 104

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 23 40 16 14 7 0 0 63 21 1044
2020 FS-01 21 38 20 14 7 0 0 59 21 56
2020 FS-02 22 36 20 14 8 0 0 58 22 357
2020 FS-03 23 43 14 12 7 0 0 67 19 515
2020 FS-04 24 41 9 16 10 0 0 64 26 106
2019 FS 23 43 15 12 7 0 0 67 19 779
2019 FS-01 24 31 24 7 14 0 0 55 21 29
2019 FS-02 23 44 13 13 7 0 0 67 20 278
2019 FS-03 22 44 15 12 7 1 0 67 18 365
2019 FS-04 29 39 16 10 5 0 0 68 15 92
2018 FS 22 43 15 12 9 0 0 65 21 709
2018 FS-01 20 50 5 15 10 0 0 70 25 20
2018 FS-02 25 42 15 9 10 0 0 66 18 255
2018 FS-03 18 46 15 13 7 0 0 65 20 342
2018 FS-04 28 31 13 15 13 0 0 59 28 85
2017 FS 22 41 14 13 9 0 0 63 23 833
2017 FS-01 28 38 7 18 10 0 0 65 27 40
2017 FS-02 24 40 12 14 11 0 0 64 25 319
2017 FS-03 19 43 18 12 7 0 0 63 19 371
2017 FS-04 22 39 12 14 12 0 0 61 27 90

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 40 44 10 5 1 0 0 84 6 1038
2020 FS-01 34 48 13 4 2 0 0 82 5 56
2020 FS-02 38 41 13 6 2 0 0 79 8 354
2020 FS-03 42 46 8 4 1 0 0 88 4 512
2020 FS-04 44 39 8 8 2 0 0 83 9 106
2019 FS 50 38 8 2 1 0 0 89 3 773
2019 FS-01 47 30 13 7 3 0 0 77 10 30
2019 FS-02 49 37 9 3 1 0 0 86 4 274
2019 FS-03 50 42 6 1 1 1 0 92 2 362
2019 FS-04 59 33 7 2 0 0 0 91 2 92
2018 FS 49 40 6 3 2 0 0 89 4 704
2018 FS-01 55 30 10 0 5 0 0 85 5 20
2018 FS-02 47 44 7 2 1 0 0 90 2 252
2018 FS-03 50 40 5 3 2 0 0 89 5 339
2018 FS-04 51 35 7 6 1 0 0 86 7 86
2017 FS 52 37 7 3 0 0 0 89 3 831
2017 FS-01 40 45 10 5 0 0 0 85 5 40
2017 FS-02 53 36 6 5 0 0 0 89 5 319
2017 FS-03 53 39 7 1 1 0 0 92 2 369
2017 FS-04 56 32 10 2 0 0 0 88 2 90
2014 FS 55 36 6 2 1 0 0 90 3 671
2014 FS-01 54 39 7 0 0 0 0 93 0 14
2014 FS-02 51 38 7 2 2 0 0 89 4 259
2014 FS-03 59 31 7 2 1 0 0 90 3 289
2014 FS-04 53 41 5 0 1 0 0 94 1 104

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 25 48 12 11 4 0 0 73 15 1041
2020 FS-01 14 41 13 30 2 0 0 55 32 56
2020 FS-02 21 46 13 14 6 0 0 67 20 357
2020 FS-03 29 50 11 7 3 0 0 80 9 513
2020 FS-04 25 48 14 8 6 0 0 72 13 105
2019 FS 27 43 13 12 5 0 0 70 17 777
2019 FS-01 17 43 13 10 17 0 0 60 27 30
2019 FS-02 25 41 12 16 6 0 0 66 22 277
2019 FS-03 29 42 14 9 5 1 0 72 14 363
2019 FS-04 30 50 11 8 1 0 0 80 9 92
2018 FS 26 44 13 11 5 0 0 71 16 706
2018 FS-01 15 40 10 25 10 0 0 55 35 20
2018 FS-02 22 47 14 11 5 1 0 70 16 253
2018 FS-03 28 45 12 10 4 0 0 73 14 341
2018 FS-04 35 34 13 9 8 0 0 69 18 85
2017 FS 28 43 12 12 4 0 0 72 16 830
2017 FS-01 15 42 20 18 5 0 0 57 23 40
2017 FS-02 26 39 15 14 5 1 0 66 19 319
2017 FS-03 30 48 9 9 4 0 0 78 13 368
2017 FS-04 32 39 10 16 2 0 0 71 19 90
2014 FS 21 50 13 11 4 0 0 72 15 672
2014 FS-01 7 53 34 7 0 0 0 59 7 14
2014 FS-02 20 50 15 9 5 0 0 70 14 259
2014 FS-03 22 47 12 13 5 0 0 70 18 290
2014 FS-04 25 58 4 12 2 0 0 83 13 104

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 27 39 15 13 6 0 0 66 19 1044
2020 FS-01 18 34 25 11 9 0 4 54 20 56
2020 FS-02 23 36 16 16 8 1 0 59 24 358
2020 FS-03 30 42 13 11 4 0 0 72 15 514
2020 FS-04 28 39 18 9 6 0 0 67 15 106
2019 FS 27 38 17 12 6 0 0 65 18 783
2019 FS-01 27 23 10 23 17 0 0 50 40 30
2019 FS-02 26 38 16 13 7 0 0 64 20 278
2019 FS-03 27 39 18 10 6 0 0 66 16 368
2019 FS-04 32 38 16 11 3 0 0 70 14 92
2018 FS 27 38 16 11 7 0 0 65 19 708
2018 FS-01 15 30 35 10 10 0 0 45 20 20
2018 FS-02 28 39 15 11 8 0 0 66 19 254
2018 FS-03 26 41 15 11 6 0 0 67 18 341
2018 FS-04 30 26 20 15 9 0 0 56 24 86
2017 FS 29 37 14 13 6 0 0 66 19 829
2017 FS-01 20 43 12 22 0 2 0 64 23 40
2017 FS-02 30 35 14 13 8 0 0 65 21 317
2017 FS-03 31 38 15 10 6 0 0 69 16 369
2017 FS-04 22 43 12 18 5 0 0 65 23 90
2014 FS 26 43 15 12 4 0 0 69 16 672
2014 FS-01 7 40 33 13 0 7 0 50 14 14
2014 FS-02 28 41 17 12 3 0 0 68 15 259
2014 FS-03 25 42 13 13 6 0 0 68 19 290
2014 FS-04 25 50 13 10 2 0 0 75 12 104

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 19 48 15 13 5 1 1 68 18 1039
2020 FS-01 13 41 16 14 11 2 4 57 26 56
2020 FS-02 19 46 15 13 5 1 0 66 19 356
2020 FS-03 20 51 14 11 4 0 1 71 15 512
2020 FS-04 18 45 17 15 5 0 0 63 20 105
2019 FS 23 44 13 14 5 0 1 68 19 776
2019 FS-01 21 38 21 17 3 0 0 59 21 29
2019 FS-02 25 41 16 13 4 0 1 66 18 277
2019 FS-03 23 46 11 13 6 1 0 69 19 364
2019 FS-04 21 48 9 15 4 0 2 71 20 91
2018 FS 23 40 16 15 6 0 0 63 21 710
2018 FS-01 20 30 25 20 5 0 0 50 25 20
2018 FS-02 22 39 17 15 7 0 0 61 22 256
2018 FS-03 23 44 15 13 5 0 0 66 19 341
2018 FS-04 28 34 14 16 7 0 1 62 24 86
2017 FS 24 42 16 12 5 0 0 67 17 830
2017 FS-01 20 47 10 15 3 5 0 71 18 40
2017 FS-02 25 41 16 12 6 0 0 67 18 319
2017 FS-03 23 44 16 11 5 0 0 68 16 368
2017 FS-04 28 41 14 14 2 0 0 69 16 90
2014 FS 27 46 15 8 3 0 1 74 11 672
2014 FS-01 7 60 20 0 7 7 0 72 7 14
2014 FS-02 27 49 15 6 2 0 2 77 8 259
2014 FS-03 27 44 15 10 3 0 0 71 13 290
2014 FS-04 32 44 13 9 2 0 0 76 11 104

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 34 44 11 8 2 0 0 79 10 1042
2020 FS-01 39 41 13 4 4 0 0 80 7 56
2020 FS-02 32 41 15 9 2 0 0 74 11 356
2020 FS-03 35 47 8 8 2 0 0 82 10 514
2020 FS-04 38 42 9 7 5 0 0 79 11 106
2019 FS 40 41 12 5 2 0 0 81 7 782
2019 FS-01 37 33 10 17 3 0 0 70 20 30
2019 FS-02 38 43 13 4 2 0 0 81 6 277
2019 FS-03 41 40 11 5 2 1 0 82 7 369
2019 FS-04 43 43 9 4 1 0 0 86 5 91
2018 FS 36 46 10 5 2 0 0 82 7 708
2018 FS-01 25 45 15 10 5 0 0 70 15 20
2018 FS-02 36 46 11 5 2 0 0 82 7 255
2018 FS-03 35 49 10 4 2 0 0 84 6 342
2018 FS-04 42 37 11 6 5 0 0 79 11 84
2017 FS 40 42 10 6 1 0 0 83 8 829
2017 FS-01 30 55 10 5 0 0 0 85 5 40
2017 FS-02 39 43 11 6 1 0 0 82 7 319
2017 FS-03 41 43 8 6 2 0 0 85 8 368
2017 FS-04 46 32 13 7 2 0 0 78 9 89
2014 FS 40 44 9 4 2 0 0 84 6 672
2014 FS-01 34 53 13 0 0 0 0 87 0 14
2014 FS-02 36 46 11 5 2 0 0 82 7 259
2014 FS-03 42 44 9 4 1 0 0 86 6 290
2014 FS-04 48 38 8 4 2 0 0 87 6 104

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 12 26 24 21 17 0 0 38 38 1034
2020 FS-01 7 43 20 20 11 0 0 50 30 56
2020 FS-02 15 28 24 18 14 0 0 44 32 355
2020 FS-03 10 23 25 24 19 0 0 32 43 509
2020 FS-04 15 23 19 19 23 0 0 38 42 104
2019 FS 13 27 22 18 19 0 0 40 38 780
2019 FS-01 20 30 20 17 13 0 0 50 30 30
2019 FS-02 13 29 23 17 17 0 0 42 34 277
2019 FS-03 12 25 22 20 21 0 0 37 41 366
2019 FS-04 15 25 21 18 21 0 0 40 39 92
2018 FS 14 25 23 21 17 0 0 39 38 711
2018 FS-01 20 20 20 30 10 0 0 40 40 20
2018 FS-02 14 26 23 20 17 0 0 40 37 257
2018 FS-03 14 25 23 21 17 0 0 39 38 342
2018 FS-04 13 22 22 20 22 0 0 35 42 85
2017 FS 12 30 24 19 13 1 0 43 33 834
2017 FS-01 13 33 25 15 15 0 0 45 30 40
2017 FS-02 12 31 25 20 11 1 0 44 31 320
2017 FS-03 10 32 24 20 14 1 0 42 34 371
2017 FS-04 17 24 21 19 19 0 0 41 38 90
2014 FS 14 31 26 16 12 0 0 45 28 672
2014 FS-01 20 34 33 7 7 0 0 54 13 14
2014 FS-02 16 34 25 16 8 0 1 51 24 259
2014 FS-03 12 30 27 17 14 0 0 42 31 290
2014 FS-04 13 26 26 16 18 0 0 39 35 104

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 6 24 44 20 4 0 1 24 31 1039
2020 FS-01 9 18 52 14 5 0 2 20 27 56
2020 FS-02 8 25 42 20 4 1 1 24 33 353
2020 FS-03 5 25 46 21 3 0 0 24 30 514
2020 FS-04 7 25 38 24 6 0 1 30 32 106
2019 FS 7 22 45 20 5 0 0 25 30 786
2019 FS-01 7 20 50 20 3 0 0 23 27 30
2019 FS-02 5 23 45 19 6 0 1 26 28 279
2019 FS-03 9 22 44 20 4 1 0 24 31 370
2019 FS-04 7 25 47 16 5 0 0 22 32 92
2018 FS 9 27 41 18 4 0 1 22 36 712
2018 FS-01 5 20 45 20 5 0 5 26 26 20
2018 FS-02 7 27 42 19 4 1 1 24 34 256
2018 FS-03 10 27 42 17 4 0 0 21 37 344
2018 FS-04 14 29 34 19 4 0 0 22 44 85
2017 FS 8 25 42 19 4 1 1 24 34 831
2017 FS-01 10 28 33 23 5 0 0 28 39 39
2017 FS-02 8 24 39 23 4 1 0 28 33 318
2017 FS-03 7 27 44 16 5 0 1 21 34 370
2017 FS-04 12 21 47 16 3 0 1 19 33 91
2014 FS 9 26 42 18 5 0 0 23 35 672
2014 FS-01 0 20 60 20 0 0 0 20 20 14
2014 FS-02 8 23 42 20 6 1 1 26 31 259
2014 FS-03 8 30 43 14 4 0 0 19 38 290
2014 FS-04 13 25 35 23 5 0 0 28 37 104

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 8 20 34 28 7 1 1 37 29 1039
2020 FS-01 11 27 36 20 7 0 0 27 38 56
2020 FS-02 9 22 30 28 7 1 2 36 32 356
2020 FS-03 6 19 38 29 7 0 1 36 26 511
2020 FS-04 8 17 31 33 8 1 1 42 26 106
2019 FS 8 21 36 26 7 0 1 33 30 784
2019 FS-01 20 13 47 17 3 0 0 20 33 30
2019 FS-02 8 20 35 26 8 0 2 35 29 277
2019 FS-03 7 24 35 27 6 1 1 33 31 370
2019 FS-04 9 18 43 18 11 0 0 29 27 92
2018 FS 9 23 38 24 5 0 1 29 32 709
2018 FS-01 10 25 50 10 0 0 5 11 37 20
2018 FS-02 11 21 38 23 6 0 1 29 33 255
2018 FS-03 8 23 41 23 5 0 0 28 31 342
2018 FS-04 8 29 25 31 6 0 1 37 38 85
2017 FS 8 24 36 23 6 1 1 30 32 831
2017 FS-01 10 35 27 12 10 2 3 24 47 40
2017 FS-02 11 20 33 26 6 2 2 34 32 318
2017 FS-03 7 25 37 23 7 1 1 31 32 369
2017 FS-04 4 25 50 18 2 0 0 20 30 91
2014 FS 13 25 35 20 5 0 1 26 38 672
2014 FS-01 0 20 47 20 13 0 0 33 20 14
2014 FS-02 11 17 39 26 7 0 0 33 28 259
2014 FS-03 14 31 33 16 4 0 1 20 46 290
2014 FS-04 18 26 32 18 3 1 2 22 45 104

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 22 29 31 14 4 0 0 18 51 1041
2020 FS-01 29 34 23 7 7 0 0 14 63 56
2020 FS-02 25 28 29 12 4 1 0 16 54 358
2020 FS-03 20 30 34 14 3 0 0 17 49 512
2020 FS-04 18 25 29 22 5 0 1 27 44 106
2019 FS 19 29 32 16 2 0 1 18 49 785
2019 FS-01 27 43 27 3 0 0 0 3 70 30
2019 FS-02 22 27 32 16 3 0 1 19 49 278
2019 FS-03 19 31 30 16 2 1 1 18 51 370
2019 FS-04 14 25 41 17 2 0 0 20 39 92
2018 FS 21 30 32 13 3 0 0 16 52 711
2018 FS-01 15 25 40 20 0 0 0 20 40 20
2018 FS-02 19 32 32 13 3 1 0 16 52 256
2018 FS-03 22 29 32 12 3 0 0 16 52 343
2018 FS-04 27 26 29 14 2 0 1 17 54 85
2017 FS 24 29 31 11 3 0 1 14 54 833
2017 FS-01 32 27 30 5 5 0 0 11 60 40
2017 FS-02 23 29 33 11 4 1 1 15 52 319
2017 FS-03 26 28 30 12 2 0 1 15 55 370
2017 FS-04 19 37 30 12 2 0 0 14 56 91
2014 FS 23 32 29 12 4 0 0 16 55 671
2014 FS-01 0 54 19 7 20 0 0 27 54 14
2014 FS-02 22 30 31 14 3 0 0 17 53 259
2014 FS-03 25 32 29 11 2 0 0 14 57 289
2014 FS-04 23 31 29 12 5 0 1 17 54 104

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 20 32 34 11 2 0 1 13 53 1036
2020 FS-01 20 34 34 2 9 0 2 11 55 56
2020 FS-02 20 32 35 10 2 1 1 12 52 354
2020 FS-03 19 32 33 14 1 0 0 15 52 511
2020 FS-04 25 31 34 7 2 0 1 9 57 105
2019 FS 17 31 36 14 2 0 1 15 49 782
2019 FS-01 27 27 40 3 0 3 0 3 55 30
2019 FS-02 15 31 38 12 3 0 1 14 47 279
2019 FS-03 17 30 33 17 2 1 0 19 47 367
2019 FS-04 20 38 35 5 0 0 1 6 59 91
2018 FS 19 32 36 10 2 0 0 13 51 711
2018 FS-01 15 40 30 15 0 0 0 15 55 20
2018 FS-02 19 30 38 11 2 1 0 13 49 256
2018 FS-03 20 31 36 10 3 0 0 13 51 343
2018 FS-04 16 45 27 9 2 0 0 12 61 85
2017 FS 18 30 38 11 2 0 0 13 49 830
2017 FS-01 7 27 45 21 0 0 0 21 34 40
2017 FS-02 19 29 38 11 2 1 1 13 49 318
2017 FS-03 18 30 38 11 2 0 0 13 49 368
2017 FS-04 16 36 35 11 1 0 0 12 53 91
2014 FS 16 33 35 13 3 0 0 15 49 667
2014 FS-01 7 21 35 29 7 0 0 36 28 13
2014 FS-02 11 32 38 14 3 0 0 18 44 259
2014 FS-03 19 35 33 11 1 0 0 12 54 289
2014 FS-04 19 33 33 11 4 0 1 15 52 101

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 23 32 28 13 4 0 1 17 55 1039
2020 FS-01 19 33 30 7 11 0 0 19 52 54
2020 FS-02 22 32 29 12 3 1 1 16 55 357
2020 FS-03 22 32 28 14 3 0 1 17 55 512
2020 FS-04 28 29 24 13 4 0 2 17 59 106
2019 FS 23 32 27 13 3 1 1 16 57 785
2019 FS-01 23 37 20 7 10 3 0 17 62 30
2019 FS-02 23 32 27 13 2 1 2 16 56 279
2019 FS-03 23 32 28 12 2 1 1 15 56 369
2019 FS-04 28 34 24 11 3 0 0 14 62 92
2018 FS 25 34 27 9 3 1 2 12 60 713
2018 FS-01 25 30 15 25 0 0 5 26 58 20
2018 FS-02 25 36 26 9 2 1 1 11 62 257
2018 FS-03 23 35 27 8 4 1 2 12 60 344
2018 FS-04 32 25 32 8 2 0 1 11 57 85
2017 FS 32 33 23 7 2 1 1 9 67 832
2017 FS-01 32 22 17 16 7 2 3 24 57 40
2017 FS-02 31 34 23 7 2 2 1 9 67 319
2017 FS-03 32 34 24 7 1 1 1 8 68 369
2017 FS-04 36 31 28 4 1 0 0 6 67 91
2014 FS 31 34 23 8 3 0 1 12 65 671
2014 FS-01 13 13 34 26 13 0 0 39 26 14
2014 FS-02 23 36 25 11 3 0 1 14 60 259
2014 FS-03 36 36 19 6 2 0 1 8 72 289
2014 FS-04 39 30 24 5 3 0 0 8 68 104

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 10 19 31 26 10 1 3 37 31 1038
2020 FS-01 20 32 21 13 13 2 0 25 53 56
2020 FS-02 10 21 28 26 9 2 3 38 32 356
2020 FS-03 9 18 35 26 9 1 2 36 28 510
2020 FS-04 11 17 29 25 12 1 4 40 30 106
2019 FS 12 25 34 22 6 1 1 28 37 781
2019 FS-01 17 40 23 13 0 3 3 14 61 30
2019 FS-02 13 24 35 21 5 1 1 27 37 276
2019 FS-03 9 24 35 24 5 0 2 30 34 368
2019 FS-04 18 27 32 15 8 0 0 23 46 92
2018 FS 12 23 37 19 7 0 1 26 35 707
2018 FS-01 10 40 30 15 0 0 5 16 53 20
2018 FS-02 15 22 35 18 8 0 1 27 37 254
2018 FS-03 11 22 39 20 7 0 1 27 33 342
2018 FS-04 11 25 38 18 7 0 1 25 36 84
2017 FS 11 22 36 21 7 1 2 29 34 831
2017 FS-01 18 20 40 13 5 2 2 19 39 40
2017 FS-02 13 21 33 21 9 1 2 31 35 318
2017 FS-03 9 23 37 23 6 1 1 30 32 369
2017 FS-04 13 22 43 15 5 1 1 20 36 91
2014 FS 10 20 39 19 8 1 2 28 31 672
2014 FS-01 0 27 60 13 0 0 0 13 27 14
2014 FS-02 10 15 46 20 7 1 2 27 26 259
2014 FS-03 10 25 35 17 8 1 3 27 37 290
2014 FS-04 13 19 34 22 11 0 2 33 32 104

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 26 32 29 11 2 0 1 13 58 1043
2020 FS-01 29 25 29 9 5 2 0 15 56 55
2020 FS-02 27 30 30 11 1 1 1 12 58 358
2020 FS-03 24 34 29 10 2 0 1 12 59 515
2020 FS-04 26 30 30 12 2 0 1 14 56 105
2019 FS 24 36 30 8 1 0 1 9 61 781
2019 FS-01 13 57 17 7 0 3 3 7 75 30
2019 FS-02 22 33 32 10 2 0 1 12 56 276
2019 FS-03 25 37 31 6 1 0 0 7 62 369
2019 FS-04 27 41 23 7 2 0 0 9 68 91
2018 FS 28 30 32 7 1 1 0 9 59 712
2018 FS-01 10 50 30 10 0 0 0 10 60 20
2018 FS-02 28 29 34 7 2 1 0 9 57 256
2018 FS-03 30 30 33 6 1 0 0 7 60 344
2018 FS-04 27 33 27 12 0 0 1 12 61 85
2017 FS 24 35 33 5 2 0 1 7 59 833
2017 FS-01 10 37 38 8 2 2 3 11 50 40
2017 FS-02 25 28 37 6 2 1 1 8 54 319
2017 FS-03 23 40 30 4 2 0 0 7 63 371
2017 FS-04 27 35 30 6 2 0 0 8 62 90
2014 FS 28 33 28 8 3 0 1 10 61 670
2014 FS-01 7 41 26 20 7 0 0 26 47 14
2014 FS-02 22 31 33 10 3 0 1 13 54 258
2014 FS-03 31 36 24 6 2 0 1 8 68 289
2014 FS-04 34 27 28 6 4 1 1 10 62 104

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 9 28 42 18 3 0 0 21 37 1043
2020 FS-01 9 29 43 13 7 0 0 20 38 56
2020 FS-02 9 25 41 20 3 0 1 24 35 358
2020 FS-03 8 28 42 19 3 0 1 21 36 513
2020 FS-04 12 32 40 13 3 0 0 16 44 106
2019 FS 12 27 37 18 5 0 0 23 39 785
2019 FS-01 13 20 33 23 10 0 0 33 33 30
2019 FS-02 10 29 37 20 4 0 1 24 39 278
2019 FS-03 14 28 36 17 4 1 0 22 42 370
2019 FS-04 12 25 40 15 8 0 0 23 37 92
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 22 35 16 10 6 7 6 64 18 1043
2020 FS-01 16 25 16 9 13 14 7 52 27 56
2020 FS-02 18 34 17 11 6 8 6 61 20 358
2020 FS-03 24 34 15 10 5 6 6 66 17 515
2020 FS-04 25 45 12 8 4 2 5 75 12 104
2019 FS 22 31 16 13 9 4 4 58 24 781
2019 FS-01 20 30 10 17 10 13 0 58 31 30
2019 FS-02 19 30 16 14 10 6 5 55 27 278
2019 FS-03 23 33 15 13 9 4 4 61 23 366
2019 FS-04 29 24 23 12 7 2 3 56 20 92
2018 FS 18 34 18 11 7 7 4 59 20 710
2018 FS-01 5 30 15 25 5 15 5 44 38 20
2018 FS-02 14 30 20 12 9 11 5 51 25 257
2018 FS-03 21 38 16 12 5 6 4 64 19 340
2018 FS-04 22 36 24 6 7 3 1 61 13 86
2017 FS 20 36 13 12 7 5 7 63 22 833
2017 FS-01 20 29 7 15 2 13 13 66 24 40
2017 FS-02 20 33 12 13 9 7 7 61 25 318
2017 FS-03 18 39 13 12 7 4 7 64 21 371
2017 FS-04 24 39 16 6 8 2 5 69 14 91
2014 FS 34 30 13 6 5 6 6 72 13 672
2014 FS-01 20 33 7 20 0 21 0 66 25 14
2014 FS-02 31 31 13 5 5 6 8 73 12 259
2014 FS-03 32 29 16 6 5 7 5 69 13 290
2014 FS-04 45 34 7 8 3 3 1 82 11 104

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 45 33 8 8 3 1 1 80 12 1042
2020 FS-01 41 25 7 14 7 2 4 70 23 56
2020 FS-02 39 38 8 9 4 3 0 79 13 356
2020 FS-03 49 31 8 9 3 1 0 81 11 514
2020 FS-04 54 32 7 4 3 0 1 87 7 106
2019 FS 40 34 9 10 6 1 0 75 16 782
2019 FS-01 41 28 3 17 10 0 0 69 28 29
2019 FS-02 38 33 9 13 6 0 1 72 19 279
2019 FS-03 40 37 9 8 6 1 0 77 14 367
2019 FS-04 50 29 9 10 2 0 0 79 12 92
2018 FS 38 36 11 8 5 1 0 76 13 707
2018 FS-01 35 30 15 5 5 10 0 72 11 20
2018 FS-02 33 37 9 11 7 2 0 71 19 255
2018 FS-03 40 38 11 7 3 0 1 79 10 339
2018 FS-04 45 30 13 6 6 0 0 76 12 86
2017 FS 41 32 10 8 6 2 1 75 15 833
2017 FS-01 42 35 0 12 5 5 0 82 18 40
2017 FS-02 40 29 8 12 7 2 1 72 20 318
2017 FS-03 42 33 12 6 6 1 1 76 12 371
2017 FS-04 42 42 9 3 5 0 0 84 8 91
2014 FS 52 30 7 7 3 1 0 83 10 671
2014 FS-01 39 34 7 13 7 0 0 73 20 14
2014 FS-02 49 31 8 7 3 2 0 82 10 259
2014 FS-03 50 31 8 8 2 1 0 83 10 289
2014 FS-04 62 26 5 6 1 0 0 88 7 104

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 51 35 6 6 2 0 0 87 7 1034
2020 FS-01 43 41 6 7 2 0 2 85 9 54
2020 FS-02 50 35 7 7 1 1 0 86 8 353
2020 FS-03 53 35 6 5 2 0 0 88 7 512
2020 FS-04 54 31 7 5 2 0 1 87 7 105
2019 FS 44 37 7 9 2 0 0 82 11 780
2019 FS-01 40 33 13 13 0 0 0 73 13 30
2019 FS-02 44 38 5 10 2 0 1 82 13 277
2019 FS-03 43 39 7 7 3 1 0 82 10 366
2019 FS-04 54 30 7 9 0 0 0 85 9 92
2018 FS 46 39 7 5 2 0 0 86 7 711
2018 FS-01 50 35 5 10 0 0 0 85 10 20
2018 FS-02 42 43 6 5 3 0 0 86 9 258
2018 FS-03 47 37 9 5 1 1 0 85 6 340
2018 FS-04 53 35 7 3 1 0 0 88 5 86
2017 FS 47 37 6 6 3 0 0 84 9 833
2017 FS-01 51 27 12 7 0 2 0 80 8 40
2017 FS-02 50 35 4 7 3 0 0 85 11 319
2017 FS-03 43 41 7 5 3 0 0 84 9 370
2017 FS-04 54 34 6 4 2 0 0 88 7 91
2014 FS 58 32 5 3 1 0 0 90 5 671
2014 FS-01 60 26 13 0 0 0 0 87 0 14
2014 FS-02 57 34 4 3 2 0 0 91 5 259
2014 FS-03 56 30 7 4 1 0 0 87 6 289
2014 FS-04 62 32 2 4 0 0 0 94 4 104

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 44 39 9 5 2 1 0 84 7 1030
2020 FS-01 30 48 11 4 2 4 2 83 6 56
2020 FS-02 41 39 10 7 2 1 0 81 9 352
2020 FS-03 47 39 8 4 2 1 0 87 6 510
2020 FS-04 49 37 8 5 0 0 1 87 5 102
2019 FS 43 40 8 6 2 1 0 84 8 784
2019 FS-01 23 40 13 13 3 7 0 68 18 30
2019 FS-02 41 41 10 6 1 0 0 82 8 278
2019 FS-03 43 41 7 6 2 1 0 85 8 369
2019 FS-04 57 36 5 1 1 0 0 92 2 92
2018 FS 39 43 9 5 2 1 0 83 7 709
2018 FS-01 35 35 10 10 0 10 0 78 11 20
2018 FS-02 39 43 9 5 3 1 0 84 8 256
2018 FS-03 39 45 9 4 2 1 0 84 7 340
2018 FS-04 41 41 9 7 2 0 0 81 9 86

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 44 30 7 6 4 6 3 82 10 1043
2020 FS-01 34 29 11 11 9 4 4 67 21 56
2020 FS-02 39 33 8 5 4 7 3 80 11 357
2020 FS-03 47 28 6 6 3 6 2 83 10 514
2020 FS-04 53 31 8 2 2 1 3 87 4 106
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 54 31 8 3 2 1 2 87 5 1040
2020 FS-01 41 34 5 7 5 2 5 81 13 56
2020 FS-02 43 37 11 5 2 1 1 82 7 356
2020 FS-03 61 27 7 2 1 0 1 89 3 512
2020 FS-04 64 28 2 3 1 0 2 94 4 106
2019 FS 53 30 9 4 2 1 1 84 7 782
2019 FS-01 37 30 10 10 7 3 3 71 18 30
2019 FS-02 50 33 8 4 3 1 1 85 7 278
2019 FS-03 57 26 9 4 2 1 0 84 6 367
2019 FS-04 54 32 9 3 1 0 1 87 4 92

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 35 35 13 11 5 0 1 71 16 1042
2020 FS-01 32 39 13 7 7 0 2 73 15 56
2020 FS-02 31 35 15 13 5 0 1 67 18 357
2020 FS-03 37 34 12 10 5 0 1 72 15 513
2020 FS-04 35 40 8 11 5 0 2 76 16 106
2019 FS 34 33 12 12 8 1 1 68 20 785
2019 FS-01 20 40 13 17 10 0 0 60 27 30
2019 FS-02 34 31 12 14 8 1 1 66 22 279
2019 FS-03 34 34 12 11 8 1 0 69 19 369
2019 FS-04 36 37 12 8 4 2 1 75 12 92
2018 FS 24 41 13 12 7 2 1 67 20 709
2018 FS-01 25 40 15 15 0 5 0 68 16 20
2018 FS-02 26 42 8 14 6 3 1 71 21 257
2018 FS-03 24 41 15 10 8 1 1 67 18 340
2018 FS-04 21 36 16 15 8 1 1 59 24 85
2017 FS 28 37 13 12 7 1 0 67 19 835
2017 FS-01 25 42 12 8 8 5 0 71 16 40
2017 FS-02 30 36 13 12 6 2 1 68 19 320
2017 FS-03 29 37 14 12 7 1 1 67 19 371
2017 FS-04 22 42 13 12 11 0 0 64 23 91
2014 FS 30 41 11 10 5 1 1 73 15 671
2014 FS-01 40 33 7 13 7 0 0 73 20 14
2014 FS-02 33 41 10 9 5 2 0 76 14 259
2014 FS-03 29 42 12 11 4 1 1 72 16 289
2014 FS-04 28 42 14 7 7 2 0 72 14 104

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 42 28 14 7 5 2 1 72 13 1039
2020 FS-01 41 27 13 9 5 2 4 72 15 56
2020 FS-02 37 32 15 7 6 3 0 72 13 358
2020 FS-03 45 27 14 7 5 2 1 74 12 510
2020 FS-04 46 23 14 9 7 0 2 70 16 105

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 41 36 10 8 4 0 0 77 12 1045
2020 FS-01 32 38 11 14 5 0 0 70 20 56
2020 FS-02 34 40 11 10 4 1 0 75 14 358
2020 FS-03 46 33 10 7 3 0 1 80 10 515
2020 FS-04 38 40 10 7 5 0 1 78 11 106
2019 FS 37 35 9 12 7 1 1 73 18 782
2019 FS-01 23 40 3 23 10 0 0 63 33 30
2019 FS-02 34 37 11 10 6 0 1 72 17 278
2019 FS-03 38 33 8 13 7 1 0 73 20 369
2019 FS-04 42 36 10 7 4 0 1 79 11 90
2018 FS 32 38 10 9 7 2 0 73 17 702
2018 FS-01 30 35 10 10 15 0 0 65 25 20
2018 FS-02 36 34 10 9 8 2 0 72 18 255
2018 FS-03 30 42 11 9 5 3 0 74 14 335
2018 FS-04 31 38 9 11 11 0 1 69 21 85
2017 FS 37 38 9 8 6 1 0 76 15 835
2017 FS-01 35 45 7 5 5 2 0 82 10 40
2017 FS-02 36 37 10 9 7 2 0 74 16 320
2017 FS-03 39 38 8 9 6 1 0 77 15 371
2017 FS-04 34 38 15 8 4 0 0 73 12 91
2014 FS 39 37 10 9 3 2 0 78 12 671
2014 FS-01 47 20 20 7 7 0 0 67 13 14
2014 FS-02 39 34 11 10 3 3 0 75 14 259
2014 FS-03 38 40 10 9 2 1 0 78 11 289
2014 FS-04 43 40 5 8 2 2 0 85 10 104

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 43 57 1045
2020 FS-01 41 59 56
2020 FS-02 47 53 358
2020 FS-03 43 57 515
2020 FS-04 32 68 106

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 48 26 7 3 2 4 10 86 6 1044
2020 FS-01 35 25 11 7 5 4 13 72 15 55
2020 FS-02 44 28 7 5 1 4 10 85 7 358
2020 FS-03 51 26 6 2 2 3 9 89 4 515
2020 FS-04 51 22 8 2 2 3 13 87 4 106

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 43 31 12 9 5 0 0 74 14 1045
2020 FS-01 34 29 11 21 5 0 0 63 27 56
2020 FS-02 41 30 12 11 6 0 1 72 17 358
2020 FS-03 44 33 11 7 4 0 0 78 11 515
2020 FS-04 46 28 13 7 5 0 1 75 11 106
2019 FS 40 30 11 9 9 1 0 71 18 786
2019 FS-01 30 20 10 20 20 0 0 50 40 30
2019 FS-02 43 28 10 9 9 1 0 71 18 279
2019 FS-03 38 33 10 9 9 1 0 72 18 370
2019 FS-04 43 30 14 7 4 0 1 75 11 92
2018 FS 33 33 13 11 8 1 1 67 19 709
2018 FS-01 25 40 20 0 15 0 0 65 15 20
2018 FS-02 39 27 11 12 8 2 1 68 21 257
2018 FS-03 30 37 13 11 7 1 0 68 18 340
2018 FS-04 31 29 19 7 12 1 1 61 19 85
2017 FS 39 31 12 9 7 2 0 72 16 831
2017 FS-01 30 38 12 15 5 0 0 67 20 40
2017 FS-02 42 27 12 10 7 2 0 71 18 319
2017 FS-03 39 32 12 8 6 2 1 73 15 368
2017 FS-04 38 40 7 5 9 1 0 79 14 91
2014 FS 40 35 10 9 4 1 0 76 13 668
2014 FS-01 33 34 20 13 0 0 0 67 13 14
2014 FS-02 38 38 11 8 4 1 0 77 12 259
2014 FS-03 41 33 10 10 4 2 1 75 14 288
2014 FS-04 44 35 8 6 6 1 0 80 12 102
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 19 37 19 11 6 7 0 60 19 1045
2020 FS-01 27 25 23 11 7 7 0 56 19 56
2020 FS-02 18 35 19 11 7 10 0 59 21 358
2020 FS-03 20 39 19 12 5 5 0 62 18 515
2020 FS-04 18 41 20 10 7 5 0 61 18 106
2019 FS 18 35 20 14 8 5 0 56 23 784
2019 FS-01 30 30 23 3 10 3 0 62 14 30
2019 FS-02 20 34 17 14 8 7 0 58 23 279
2019 FS-03 16 36 20 15 8 5 0 55 25 370
2019 FS-04 16 38 23 14 7 2 0 56 21 92
2018 FS 18 36 16 15 7 7 0 59 24 712
2018 FS-01 20 25 20 5 5 25 0 60 13 20
2018 FS-02 17 37 18 13 6 9 0 59 21 255
2018 FS-03 18 37 14 16 8 7 0 58 26 344
2018 FS-04 22 35 20 17 3 1 1 58 21 86
2017 FS 16 36 19 13 9 7 0 55 25 833
2017 FS-01 25 37 10 13 2 13 0 71 17 40
2017 FS-02 14 36 19 11 10 10 0 56 23 318
2017 FS-03 14 37 20 16 10 4 0 53 27 371
2017 FS-04 23 30 22 13 10 2 0 54 23 91
2014 FS 24 39 18 8 4 6 0 68 13 672
2014 FS-01 20 53 21 7 0 0 0 73 7 14
2014 FS-02 25 44 14 6 2 9 0 76 9 259
2014 FS-03 23 35 21 11 5 5 0 61 17 290
2014 FS-04 29 38 19 3 8 3 0 69 11 104

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 14 34 21 21 9 1 0 48 31 1037
2020 FS-01 14 29 36 11 9 2 0 44 20 56
2020 FS-02 13 35 19 22 10 1 0 48 33 356
2020 FS-03 15 35 20 22 8 0 0 49 30 509
2020 FS-04 11 34 23 22 10 0 0 45 32 106
2019 FS 12 37 20 20 10 1 0 49 30 781
2019 FS-01 28 34 24 0 14 0 0 62 14 29
2019 FS-02 13 38 18 18 12 1 0 51 30 277
2019 FS-03 10 36 22 23 9 1 0 46 32 370
2019 FS-04 10 42 17 17 12 1 0 53 30 92
2018 FS 11 36 22 17 13 1 0 48 30 709
2018 FS-01 15 35 25 15 0 10 0 56 17 20
2018 FS-02 11 37 22 17 13 1 0 48 30 254
2018 FS-03 11 37 22 16 14 1 0 48 30 342
2018 FS-04 12 36 22 20 10 0 0 48 30 86
2017 FS 11 36 21 18 12 1 0 47 31 835
2017 FS-01 13 42 7 28 5 5 0 58 34 40
2017 FS-02 12 39 19 16 13 2 0 51 30 320
2017 FS-03 10 34 24 19 12 1 0 44 32 371
2017 FS-04 12 31 26 15 13 2 0 44 29 91
2014 FS 14 42 19 17 7 1 0 56 24 672
2014 FS-01 13 47 33 7 0 0 0 60 7 14
2014 FS-02 16 43 19 15 5 2 0 60 20 259
2014 FS-03 12 41 17 21 9 1 0 53 30 290
2014 FS-04 15 41 21 15 7 0 0 57 22 104

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 7 26 24 27 14 2 0 34 42 1041
2020 FS-01 9 27 25 25 11 4 0 37 37 56
2020 FS-02 6 27 24 25 16 3 0 34 42 357
2020 FS-03 8 26 23 28 14 1 0 35 42 512
2020 FS-04 4 25 25 29 16 1 0 30 46 106
2019 FS 7 27 23 28 13 2 0 35 42 780
2019 FS-01 24 28 17 24 7 0 0 52 31 29
2019 FS-02 9 28 23 26 12 1 0 38 39 278
2019 FS-03 5 26 23 29 14 3 0 32 44 369
2019 FS-04 4 31 21 27 14 2 0 36 43 91
2018 FS 7 24 25 26 15 3 0 32 42 710
2018 FS-01 15 15 35 15 10 10 0 33 28 20
2018 FS-02 6 24 25 28 13 4 0 31 42 254
2018 FS-03 8 23 25 26 15 3 0 32 42 343
2018 FS-04 8 24 23 24 20 0 0 33 44 86
2017 FS 5 26 23 29 14 3 0 32 44 832
2017 FS-01 10 34 8 28 10 10 0 50 42 40
2017 FS-02 5 28 22 27 14 4 0 34 43 319
2017 FS-03 4 25 25 29 16 1 0 30 45 369
2017 FS-04 7 21 25 32 13 2 0 28 46 91
2014 FS 8 31 25 23 11 2 0 40 34 672
2014 FS-01 7 33 34 20 7 0 0 39 26 14
2014 FS-02 9 34 25 19 9 3 0 45 28 259
2014 FS-03 6 31 21 27 14 2 0 38 41 290
2014 FS-04 10 25 33 22 9 2 0 35 31 104

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 6 32 23 27 11 2 0 38 38 1039
2020 FS-01 11 21 23 34 11 0 0 32 45 56
2020 FS-02 5 32 19 29 13 2 0 37 43 357
2020 FS-03 7 33 24 25 10 2 0 40 35 512
2020 FS-04 4 35 25 25 12 0 0 38 37 104
2019 FS 6 27 25 26 15 1 0 33 42 783
2019 FS-01 10 20 27 27 17 0 0 30 43 30
2019 FS-02 5 27 23 27 17 1 0 33 44 279
2019 FS-03 6 27 25 26 14 1 0 33 41 370
2019 FS-04 7 30 23 25 14 1 0 37 40 91
2018 FS 6 24 22 30 16 1 0 31 47 710
2018 FS-01 10 20 25 30 10 5 0 32 42 20
2018 FS-02 4 26 17 33 17 2 0 31 51 255
2018 FS-03 8 23 25 29 15 1 0 31 44 342
2018 FS-04 7 23 24 27 19 0 0 30 45 86
2017 FS 6 27 23 25 17 2 0 34 43 834
2017 FS-01 5 30 23 22 15 5 0 37 39 40
2017 FS-02 7 24 22 26 18 2 0 32 46 319
2017 FS-03 5 30 24 24 16 2 0 36 40 371
2017 FS-04 3 26 26 29 15 0 0 29 44 91
2014 FS 6 31 22 29 11 2 0 38 40 671
2014 FS-01 7 67 7 13 7 0 0 74 20 14
2014 FS-02 5 29 22 32 10 2 0 35 42 258
2014 FS-03 7 30 21 29 12 2 0 38 41 290
2014 FS-04 8 32 25 25 11 0 0 39 36 104

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 27 29 24 12 5 3 0 58 18 1045
2020 FS-01 32 27 20 13 7 2 0 60 20 56
2020 FS-02 22 29 24 15 6 3 0 53 22 358
2020 FS-03 30 30 24 9 5 3 0 61 14 515
2020 FS-04 23 27 25 16 6 2 1 51 22 106
2019 FS 30 32 22 8 2 5 0 66 11 785
2019 FS-01 40 37 10 3 7 3 0 79 10 30
2019 FS-02 30 31 22 8 3 6 0 65 11 278
2019 FS-03 29 32 23 8 2 5 0 65 11 370
2019 FS-04 30 30 25 9 0 5 0 64 9 92
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 10 47 21 18 4 1 0 57 22 1044
2020 FS-01 9 54 13 20 4 2 0 64 24 56
2020 FS-02 9 45 23 17 4 1 0 55 22 357
2020 FS-03 11 46 21 18 4 0 0 57 22 515
2020 FS-04 8 47 20 25 1 0 0 55 25 106
2019 FS 11 47 21 16 5 0 0 58 21 784
2019 FS-01 20 40 27 13 0 0 0 60 13 30
2019 FS-02 11 50 20 13 5 1 0 62 18 278
2019 FS-03 11 44 21 18 5 0 0 56 23 369
2019 FS-04 9 49 18 18 4 1 0 58 23 92
2018 FS 10 44 24 17 5 0 0 54 22 707
2018 FS-01 10 45 30 15 0 0 0 55 15 20
2018 FS-02 11 46 22 15 5 0 0 57 20 256
2018 FS-03 9 44 22 19 6 0 0 53 24 341
2018 FS-04 7 40 31 19 2 0 0 47 22 83
2017 FS 10 45 22 16 6 0 0 56 22 833
2017 FS-01 8 55 20 15 2 0 0 63 17 40
2017 FS-02 13 44 22 14 7 1 0 58 20 319
2017 FS-03 8 44 23 17 7 0 0 53 24 371
2017 FS-04 7 49 19 20 5 0 0 56 25 90
2014 FS 12 45 21 16 6 1 0 57 23 672
2014 FS-01 13 47 27 13 0 0 0 60 13 14
2014 FS-02 14 44 22 14 7 0 0 58 20 259
2014 FS-03 11 44 20 18 6 1 0 56 24 290
2014 FS-04 8 47 18 21 5 1 0 55 26 104

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 3 24 26 31 14 1 0 28 46 1033
2020 FS-01 5 23 16 32 21 2 0 29 55 56
2020 FS-02 4 23 24 32 15 2 0 27 49 351
2020 FS-03 4 24 29 29 13 1 0 28 43 512
2020 FS-04 2 28 24 33 12 2 0 30 45 104
2019 FS 3 22 27 31 16 0 0 26 47 778
2019 FS-01 10 7 20 50 10 3 0 17 62 30
2019 FS-02 3 24 24 31 16 1 0 28 48 279
2019 FS-03 3 20 30 30 16 0 0 23 46 362
2019 FS-04 1 33 22 30 14 0 0 34 45 92

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 28 45 12 10 4 1 0 74 14 1044
2020 FS-01 14 41 14 18 9 2 2 57 28 56
2020 FS-02 21 46 13 13 5 2 0 68 19 357
2020 FS-03 32 45 12 8 3 0 0 78 11 515
2020 FS-04 39 42 9 5 3 1 1 83 8 106
2019 FS 31 42 12 9 3 1 1 75 13 782
2019 FS-01 27 47 3 7 10 0 7 79 18 30
2019 FS-02 25 45 13 10 4 1 1 71 15 276
2019 FS-03 34 39 13 9 3 1 1 75 12 369
2019 FS-04 41 43 9 5 1 0 0 85 7 92
2018 FS 33 44 11 8 4 1 0 77 12 710
2018 FS-01 20 40 15 15 10 0 0 60 25 20
2018 FS-02 28 46 12 9 4 2 0 75 13 257
2018 FS-03 36 42 10 7 5 0 1 78 12 342
2018 FS-04 37 45 10 7 1 0 0 82 8 84
2017 FS 37 45 7 7 4 1 0 82 11 834
2017 FS-01 28 40 5 12 12 2 0 70 25 40
2017 FS-02 34 43 9 8 3 2 1 79 11 319
2017 FS-03 39 46 5 6 4 0 0 85 10 371
2017 FS-04 41 46 9 1 3 0 0 87 4 91
2014 FS 49 37 7 5 1 1 0 87 6 672
2014 FS-01 13 46 27 14 0 0 0 59 14 14
2014 FS-02 44 39 7 6 2 2 0 85 8 259
2014 FS-03 53 34 8 4 1 0 0 87 4 290
2014 FS-04 56 39 2 4 0 0 0 94 4 104

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 17 45 22 10 6 0 0 62 16 1040
2020 FS-01 13 43 30 9 5 0 0 55 14 56
2020 FS-02 14 44 23 11 7 1 0 58 18 357
2020 FS-03 19 47 20 9 5 0 0 65 15 512
2020 FS-04 23 41 22 12 2 0 0 64 14 105
2019 FS 20 42 22 10 5 0 0 63 15 777
2019 FS-01 20 27 37 17 0 0 0 47 17 30
2019 FS-02 18 42 24 9 6 0 0 61 15 274
2019 FS-03 20 45 20 10 4 0 0 66 14 366
2019 FS-04 26 39 21 9 4 1 0 66 13 92
2018 FS 19 43 21 11 5 0 0 63 16 706
2018 FS-01 15 45 25 10 0 5 0 63 11 20
2018 FS-02 20 40 20 13 7 0 0 60 20 257
2018 FS-03 18 46 21 10 4 0 0 65 15 338
2018 FS-04 21 39 25 11 2 1 0 61 13 84

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 7 19 18 23 21 10 2 30 50 1043
2020 FS-01 9 14 23 18 23 11 2 27 47 56
2020 FS-02 6 14 18 25 25 9 2 23 57 357
2020 FS-03 8 21 17 24 18 11 2 33 48 515
2020 FS-04 8 30 23 13 18 6 2 41 34 105
2019 FS 8 19 19 22 21 9 2 31 48 782
2019 FS-01 13 3 10 17 30 20 7 23 64 30
2019 FS-02 7 17 17 21 25 12 2 28 53 277
2019 FS-03 7 22 21 23 18 7 1 31 46 368
2019 FS-04 12 21 23 21 15 8 1 36 39 92
2018 FS 8 20 17 23 22 9 1 30 50 705
2018 FS-01 10 5 15 10 45 15 0 18 65 20
2018 FS-02 6 18 16 23 24 12 2 27 54 255
2018 FS-03 9 22 18 23 20 8 1 34 46 339
2018 FS-04 10 17 23 25 21 2 2 28 49 84
2017 FS 8 20 16 19 24 10 2 32 50 833
2017 FS-01 5 13 15 18 32 15 2 21 60 40
2017 FS-02 8 18 15 18 26 13 2 31 51 319
2017 FS-03 9 20 15 22 23 9 2 33 51 370
2017 FS-04 8 28 24 12 20 7 2 39 35 91
2014 FS 9 20 20 21 16 11 2 34 43 671
2014 FS-01 7 19 7 20 27 21 0 33 59 14
2014 FS-02 7 16 24 25 15 11 2 26 46 259
2014 FS-03 11 21 19 18 18 10 2 37 41 289
2014 FS-04 9 28 18 22 12 10 2 41 38 104

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 3 14 17 29 38 0 0 16 67 1042
2020 FS-01 5 16 16 23 39 0 0 21 63 56
2020 FS-02 2 12 15 33 38 0 0 13 71 358
2020 FS-03 3 14 17 29 36 0 0 17 65 512
2020 FS-04 1 16 16 21 46 0 0 17 67 106
2019 FS 2 15 16 29 37 0 0 17 66 781
2019 FS-01 10 13 13 20 43 0 0 23 63 30
2019 FS-02 3 15 15 26 40 0 0 18 66 278
2019 FS-03 1 14 18 32 34 0 0 16 66 367
2019 FS-04 3 16 11 30 39 0 0 20 70 92
2018 FS 2 15 13 25 45 1 0 17 70 707
2018 FS-01 0 15 5 35 45 0 0 15 80 20
2018 FS-02 2 11 14 28 44 1 0 14 72 255
2018 FS-03 3 17 13 24 43 1 0 20 67 341
2018 FS-04 2 13 14 18 52 0 0 15 70 84
2017 FS 5 18 14 23 38 1 0 24 62 835
2017 FS-01 8 15 12 18 38 10 0 25 62 40
2017 FS-02 5 16 11 24 42 1 0 22 67 320
2017 FS-03 5 19 15 24 36 0 0 24 60 371
2017 FS-04 5 23 17 22 33 0 0 28 55 91
2014 FS 7 29 17 22 25 0 0 36 47 672
2014 FS-01 13 20 27 26 13 0 0 33 40 14
2014 FS-02 8 34 16 19 22 0 0 43 41 259
2014 FS-03 6 25 17 22 29 0 0 32 51 290
2014 FS-04 5 25 18 30 22 0 0 30 52 104

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 3 13 12 28 42 0 1 17 71 1045
2020 FS-01 4 18 18 14 46 0 0 21 61 56
2020 FS-02 3 11 11 28 46 0 1 14 75 358
2020 FS-03 3 15 12 29 39 0 1 19 69 515
2020 FS-04 2 11 12 28 46 0 0 13 75 106
2019 FS 3 15 12 28 41 0 1 18 69 785
2019 FS-01 10 13 7 13 53 3 0 24 69 30
2019 FS-02 2 13 12 26 46 1 0 16 72 279
2019 FS-03 4 17 12 31 36 0 1 21 67 369
2019 FS-04 2 12 15 30 39 0 1 14 70 92
2018 FS 4 8 7 25 55 0 0 12 81 710
2018 FS-01 5 10 0 20 65 0 0 15 85 20
2018 FS-02 3 7 7 24 59 0 0 10 83 257
2018 FS-03 4 8 9 27 51 1 1 12 78 343
2018 FS-04 7 10 2 25 54 0 1 17 80 83
2017 FS 3 11 6 20 59 1 0 14 80 833
2017 FS-01 0 17 0 33 47 2 0 18 82 40
2017 FS-02 3 8 5 17 67 2 0 10 84 319
2017 FS-03 4 13 7 18 56 0 1 17 75 370
2017 FS-04 2 12 6 26 54 0 0 14 80 91
2014 FS 8 20 14 24 34 0 0 27 58 672
2014 FS-01 7 0 13 47 33 0 0 7 80 14
2014 FS-02 8 17 13 24 37 0 0 25 61 259
2014 FS-03 6 21 16 22 34 0 0 28 57 290
2014 FS-04 11 25 11 27 26 1 0 36 53 104

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 27 26 21 13 11 1 3 54 24 1043
2020 FS-01 40 33 7 4 11 2 4 77 15 55
2020 FS-02 26 28 22 11 10 0 2 56 21 358
2020 FS-03 25 24 22 13 12 1 3 51 27 514
2020 FS-04 31 20 21 19 8 0 2 52 27 106
2019 FS 30 25 23 10 8 1 3 58 19 783
2019 FS-01 20 37 30 7 7 0 0 57 13 30
2019 FS-02 30 23 24 11 8 1 3 55 20 278
2019 FS-03 30 25 21 10 11 1 3 56 21 369
2019 FS-04 38 27 20 7 3 0 4 69 10 91

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 29 32 23 8 5 1 2 63 14 1043
2020 FS-01 27 30 14 14 11 2 2 59 26 56
2020 FS-02 25 33 22 12 6 1 2 59 19 357
2020 FS-03 32 31 24 6 4 1 3 65 10 515
2020 FS-04 34 31 25 6 2 0 2 67 8 105
2019 FS 34 28 23 9 4 1 2 63 13 781
2019 FS-01 33 7 37 7 17 0 0 40 23 30
2019 FS-02 29 31 25 11 3 0 2 61 14 277
2019 FS-03 34 27 24 9 3 2 2 63 12 369
2019 FS-04 48 29 12 7 4 0 0 77 11 91

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 58 16 9 5 4 5 4 81 9 1042
2020 FS-01 55 13 7 7 4 11 4 79 13 55
2020 FS-02 57 18 8 5 5 5 3 81 11 357
2020 FS-03 59 15 9 4 3 5 4 82 9 515
2020 FS-04 60 15 10 2 6 4 4 81 8 105
2019 FS 70 10 7 3 3 3 4 86 7 779
2019 FS-01 80 7 7 3 0 0 3 90 3 30
2019 FS-02 72 9 6 2 4 1 5 87 7 276
2019 FS-03 66 11 8 4 3 3 5 83 7 367
2019 FS-04 75 9 2 2 1 8 3 94 4 91

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 67 10 5 2 2 2 13 90 4 1043
2020 FS-01 54 16 7 2 2 2 18 87 4 56
2020 FS-02 64 13 4 3 3 2 11 88 7 358
2020 FS-03 68 8 5 2 2 2 15 91 4 513
2020 FS-04 73 10 6 0 0 3 8 94 0 106
2019 FS 76 6 3 1 1 2 11 94 2 774
2019 FS-01 79 4 7 4 0 0 7 88 4 28
2019 FS-02 75 9 3 1 2 1 9 93 4 276
2019 FS-03 75 5 3 1 1 2 13 94 2 364
2019 FS-04 84 3 0 0 0 2 11 100 0 91

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 7 44 27 15 5 2 0 52 20 1041
2020 FS-01 7 43 25 20 4 2 0 51 24 56
2020 FS-02 5 38 29 18 6 3 0 44 25 356
2020 FS-03 9 48 25 13 4 1 0 57 17 513
2020 FS-04 8 46 29 11 4 1 0 55 15 106
2019 FS 7 46 23 18 4 1 0 54 23 782
2019 FS-01 3 47 23 23 3 0 0 50 27 30
2019 FS-02 6 43 24 19 6 1 0 50 25 278
2019 FS-03 7 47 23 17 4 2 0 55 22 367
2019 FS-04 10 53 22 13 1 1 0 64 14 92
2018 FS 6 28 36 20 8 2 0 35 28 709
2018 FS-01 10 30 30 20 0 10 0 44 22 20
2018 FS-02 5 23 42 19 10 2 0 28 30 257
2018 FS-03 6 31 33 21 7 1 0 38 28 341
2018 FS-04 10 32 32 19 7 0 0 42 26 84
2017 FS 6 31 30 23 8 3 0 39 31 833
2017 FS-01 5 32 25 25 10 2 0 38 36 40
2017 FS-02 6 29 30 21 9 4 0 37 32 319
2017 FS-03 6 31 29 24 7 2 0 38 32 370
2017 FS-04 9 39 31 17 4 0 0 47 22 91

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 11 40 22 19 7 1 0 52 26 1037
2020 FS-01 11 32 23 18 13 4 0 44 31 56
2020 FS-02 7 39 23 21 9 1 0 47 30 353
2020 FS-03 13 42 21 18 5 1 0 55 24 512
2020 FS-04 13 42 23 18 4 1 0 55 22 106
2019 FS 14 43 20 16 6 1 0 58 22 781
2019 FS-01 30 27 20 20 3 0 0 57 23 30
2019 FS-02 13 46 19 15 6 0 0 60 21 278
2019 FS-03 14 43 21 15 7 1 0 57 22 367
2019 FS-04 15 41 20 20 1 3 0 58 21 92
2018 FS 19 40 22 14 5 1 0 60 18 710
2018 FS-01 21 32 32 16 0 0 0 53 16 19
2018 FS-02 16 42 20 14 7 1 0 59 21 257
2018 FS-03 21 40 21 13 4 1 0 62 17 341
2018 FS-04 21 36 24 17 1 0 0 57 19 86
2017 FS 18 46 16 13 5 1 0 65 18 834
2017 FS-01 13 50 17 13 2 5 0 66 16 40
2017 FS-02 21 48 11 13 7 1 0 70 20 319
2017 FS-03 17 45 20 13 4 1 0 63 17 371
2017 FS-04 15 43 23 15 3 0 0 58 19 91
2014 FS 26 42 17 11 3 1 0 69 14 672
2014 FS-01 33 54 7 7 0 0 0 87 7 14
2014 FS-02 27 40 20 9 3 1 0 68 12 259
2014 FS-03 25 41 16 13 3 2 0 67 16 290
2014 FS-04 27 45 16 10 2 0 0 72 12 104

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 16 42 20 12 7 3 0 60 19 1041
2020 FS-01 13 36 20 20 11 2 0 49 31 56
2020 FS-02 13 39 22 15 10 3 0 53 25 357
2020 FS-03 18 44 19 11 5 3 0 65 16 512
2020 FS-04 20 43 21 7 7 3 0 65 14 106
2019 FS 21 48 17 8 4 3 0 71 12 783
2019 FS-01 33 30 13 17 3 3 0 66 21 30
2019 FS-02 19 49 17 8 4 4 0 71 12 278
2019 FS-03 22 47 18 7 5 2 0 71 11 368
2019 FS-04 21 51 17 8 1 2 0 73 9 92
2018 FS 24 43 17 9 4 4 0 69 13 711
2018 FS-01 26 32 16 11 11 5 0 61 22 19
2018 FS-02 19 44 18 10 5 4 0 65 16 257
2018 FS-03 28 43 15 8 2 3 0 74 10 342
2018 FS-04 21 45 22 8 1 2 0 68 10 86
2017 FS 25 41 18 7 4 5 0 70 11 832
2017 FS-01 22 35 10 15 2 15 0 68 20 40
2017 FS-02 26 37 17 9 5 6 0 67 15 319
2017 FS-03 25 44 18 5 4 3 1 72 9 370
2017 FS-04 24 48 22 3 1 1 1 73 4 90
2014 FS 37 39 12 5 1 5 0 81 6 672
2014 FS-01 27 47 20 0 0 7 0 79 0 14
2014 FS-02 40 35 10 5 2 8 0 82 8 259
2014 FS-03 33 45 12 5 1 3 0 81 6 290
2014 FS-04 42 33 18 3 1 3 0 77 4 104

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 16 42 22 10 5 5 0 61 16 1042
2020 FS-01 11 45 20 13 9 4 0 57 22 56
2020 FS-02 12 39 21 14 8 6 0 54 23 357
2020 FS-03 19 43 22 8 3 4 0 65 12 513
2020 FS-04 21 42 24 5 3 6 0 67 8 106

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 27 40 11 9 6 5 2 72 16 1036
2020 FS-01 24 36 16 7 9 5 2 65 18 55
2020 FS-02 21 41 11 14 6 5 2 67 21 354
2020 FS-03 30 39 11 8 5 5 3 75 14 511
2020 FS-04 32 41 9 6 5 5 3 79 11 106

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 20 40 16 17 7 0 0 60 24 1038
2020 FS-01 21 39 14 18 7 0 0 61 25 56
2020 FS-02 17 36 16 21 9 0 0 53 30 355
2020 FS-03 20 43 16 14 6 0 0 63 21 511
2020 FS-04 27 35 18 14 6 0 0 62 20 106
2019 FS 20 42 18 13 6 0 0 63 19 783
2019 FS-01 23 40 13 20 3 0 0 63 23 30
2019 FS-02 20 41 18 14 6 0 0 61 21 277
2019 FS-03 19 45 18 12 6 0 0 64 18 369
2019 FS-04 25 40 18 12 4 0 0 65 16 92
2018 FS 20 42 19 13 6 0 0 61 19 709
2018 FS-01 21 32 16 11 21 0 0 53 32 19
2018 FS-02 18 43 20 12 7 0 0 61 20 256
2018 FS-03 21 43 19 13 4 0 0 65 16 341
2018 FS-04 20 34 20 20 7 0 0 53 27 86
2017 FS 19 42 16 15 9 0 0 60 24 835
2017 FS-01 13 32 7 30 17 0 0 45 48 40
2017 FS-02 21 40 14 15 10 0 0 61 25 320
2017 FS-03 17 44 18 12 8 0 0 61 21 371
2017 FS-04 21 38 16 16 8 0 0 59 24 91
2014 FS 25 47 14 10 4 0 0 72 14 671
2014 FS-01 19 54 7 20 0 0 0 74 20 14
2014 FS-02 31 45 13 8 3 0 0 76 11 258
2014 FS-03 20 46 18 11 5 0 0 66 17 290
2014 FS-04 27 52 6 10 6 0 0 79 15 104

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 11 31 28 20 10 0 0 42 30 1038
2020 FS-01 18 25 34 13 11 0 0 43 23 56
2020 FS-02 10 28 26 23 13 1 0 38 36 356
2020 FS-03 12 33 27 19 9 0 0 45 28 510
2020 FS-04 9 31 30 21 8 0 0 41 29 106
2019 FS 12 38 22 19 9 1 0 50 28 784
2019 FS-01 17 13 23 40 7 0 0 30 47 30
2019 FS-02 11 36 21 20 10 1 1 48 30 278
2019 FS-03 12 38 24 17 8 1 0 50 25 369
2019 FS-04 12 47 20 13 9 0 0 59 22 92
2018 FS 13 31 27 19 10 0 0 44 29 709
2018 FS-01 16 26 5 32 16 5 0 44 50 19
2018 FS-02 11 33 27 20 9 0 0 44 30 256
2018 FS-03 14 30 30 17 9 0 0 44 26 342
2018 FS-04 16 32 18 22 12 0 0 48 34 85
2017 FS 13 34 26 18 10 0 0 47 28 834
2017 FS-01 8 37 17 20 15 2 0 46 36 40
2017 FS-02 13 35 24 18 10 0 0 48 28 319
2017 FS-03 14 33 28 16 9 0 0 46 26 371
2017 FS-04 12 34 24 22 7 1 0 47 29 91
2014 FS 15 47 18 15 5 0 0 62 20 671
2014 FS-01 20 47 33 0 0 0 0 67 0 14
2014 FS-02 17 48 18 12 5 0 0 65 17 259
2014 FS-03 13 46 18 18 5 0 0 59 23 290
2014 FS-04 15 48 14 19 4 1 0 63 24 103

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 11 34 23 21 11 0 0 45 32 1037
2020 FS-01 13 38 32 7 11 0 0 50 18 56
2020 FS-02 11 30 21 26 13 0 0 40 39 355
2020 FS-03 11 37 22 21 10 0 0 48 31 511
2020 FS-04 8 35 29 16 12 0 0 43 29 105
2019 FS 10 40 23 18 9 0 0 50 27 777
2019 FS-01 21 10 28 34 7 0 0 31 41 29
2019 FS-02 9 41 21 20 10 0 0 49 30 276
2019 FS-03 10 40 24 17 9 0 0 51 25 367
2019 FS-04 9 44 24 13 8 0 1 54 21 90
2018 FS 12 34 24 20 10 0 0 46 30 706
2018 FS-01 11 32 5 32 21 0 0 42 53 19
2018 FS-02 10 35 25 19 10 0 0 45 29 256
2018 FS-03 13 35 26 17 10 0 0 47 27 339
2018 FS-04 13 34 16 27 9 0 0 47 36 85
2017 FS 11 40 20 18 11 0 0 51 29 833
2017 FS-01 10 30 23 20 17 0 0 40 37 40
2017 FS-02 11 40 17 20 12 0 0 51 32 318
2017 FS-03 11 40 22 16 10 0 0 52 26 371
2017 FS-04 10 44 16 21 9 0 0 54 29 91
2014 FS 14 46 18 16 6 0 0 60 22 671
2014 FS-01 20 47 20 13 0 0 0 67 13 14
2014 FS-02 15 46 19 14 6 0 0 61 20 259
2014 FS-03 12 44 18 19 6 0 0 56 25 290
2014 FS-04 17 50 15 13 6 0 0 67 18 103

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 24 34 18 13 7 3 2 61 21 1038
2020 FS-01 34 39 14 5 5 2 0 75 11 56
2020 FS-02 20 32 19 14 8 4 2 56 24 356
2020 FS-03 25 34 17 13 7 2 2 62 20 511
2020 FS-04 22 38 18 10 10 2 1 62 20 105
2019 FS 30 34 17 10 6 2 1 66 17 785
2019 FS-01 40 30 10 17 0 0 3 72 17 30
2019 FS-02 29 36 14 10 8 2 1 67 18 279
2019 FS-03 30 31 19 10 6 3 1 63 17 369
2019 FS-04 30 39 18 8 2 2 0 71 10 92
2018 FS 27 32 19 11 8 2 1 60 20 709
2018 FS-01 16 26 21 5 16 16 0 50 25 19
2018 FS-02 26 32 18 14 8 2 1 59 22 257
2018 FS-03 26 32 20 10 9 2 1 60 19 341
2018 FS-04 34 31 15 8 9 1 1 66 18 85
2017 FS 25 36 18 8 8 4 1 64 17 832
2017 FS-01 27 25 12 8 18 10 0 58 28 40
2017 FS-02 25 37 17 9 8 3 1 65 18 319
2017 FS-03 25 37 17 8 6 5 2 67 15 369
2017 FS-04 26 33 21 11 7 2 0 61 18 91
2014 FS 33 34 17 9 4 3 0 69 14 670
2014 FS-01 39 34 20 7 0 0 0 73 7 14
2014 FS-02 33 35 15 8 5 3 1 70 14 259
2014 FS-03 31 34 18 10 4 3 0 67 14 289
2014 FS-04 35 32 18 7 5 2 1 69 12 103
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FS 44 34 22 1045
2020 FS-01 43 39 18 56
2020 FS-02 38 37 25 358
2020 FS-03 47 32 20 515
2020 FS-04 46 34 20 106
2019 FS 39 40 21 786
2019 FS-01 30 47 23 30
2019 FS-02 33 44 23 279
2019 FS-03 40 39 21 370
2019 FS-04 52 35 13 92
2018 FS 39 39 23 711
2018 FS-01 50 20 30 20
2018 FS-02 35 45 20 257
2018 FS-03 38 37 25 342
2018 FS-04 52 31 18 85
2017 FS 32 45 23 835
2017 FS-01 23 42 35 40
2017 FS-02 26 49 25 320
2017 FS-03 36 45 18 371
2017 FS-04 41 34 25 91
2014 FS 34 41 25 672
2014 FS-01 46 26 27 14
2014 FS-02 30 45 25 259
2014 FS-03 34 42 25 290
2014 FS-04 43 35 22 104

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FS 7 66 11 6 3 7 456
2020 FS-01 0 75 4 0 17 4 24
2020 FS-02 4 66 12 4 8 6 137
2020 FS-03 8 67 11 7 0 7 243
2020 FS-04 14 55 12 12 0 6 49
2019 FS 8 66 8 8 1 8 306
2019 FS-02 1 74 10 9 2 4 93
2019 FS-03 11 60 7 9 0 13 149
2018 FS 5 67 13 8 2 6 272
2018 FS-01 0 50 20 20 0 10 10
2018 FS-02 0 73 8 14 3 2 88
2018 FS-03 6 66 13 5 2 8 128
2018 FS-04 12 63 16 5 0 5 43
2017 FS 6 53 17 13 3 8 266
2017 FS-02 2 53 20 11 4 9 84
2017 FS-03 9 53 16 13 1 8 132
2017 FS-04 3 52 19 24 0 3 37
2014 FS 5 73 6 12 9999 4 230
2014 FS-02 0 72 1 23 9999 4 78
2014 FS-03 9 74 9 4 9999 3 98
2014 FS-04 4 73 7 13 9999 2 45
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 13 87 1043
2020 FS-01 14 86 56
2020 FS-02 13 87 358
2020 FS-03 12 88 515
2020 FS-04 14 86 104
2019 FS 13 87 784
2019 FS-01 17 83 30
2019 FS-02 14 86 278
2019 FS-03 12 88 369
2019 FS-04 11 89 92
2018 FS 13 87 714
2018 FS-02 15 85 258
2018 FS-03 11 89 344

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 39 61 134
2020 FS-02 33 67 48
2020 FS-03 44 56 61
2019 FS 31 69 102
2019 FS-02 29 71 38
2019 FS-03 42 58 45
2018 FS 38 62 92
2018 FS-02 31 69 39
2018 FS-03 42 58 38

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 69 31 134
2020 FS-02 77 23 48
2020 FS-03 62 38 61
2019 FS 75 25 102
2019 FS-02 76 24 38
2019 FS-03 69 31 45
2018 FS 67 33 92
2018 FS-02 77 23 39
2018 FS-03 66 34 38

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 8 92 134
2020 FS-03 10 90 61
2019 FS 9 91 102
2019 FS-02 0 100 38
2019 FS-03 16 84 45
2018 FS 8 92 92

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 0 100 134
2020 FS-02 0 100 48
2020 FS-03 0 100 61
2019 FS 0 100 102
2019 FS-02 0 100 38
2019 FS-03 0 100 45
2018 FS 0 100 92
2018 FS-02 0 100 39
2018 FS-03 0 100 38

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 4 96 134
2020 FS-03 8 92 61
2020 FS-04 0 100 15
2019 FS 5 95 102
2019 FS-04 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 10 90 134
2020 FS-03 16 84 61
2019 FS 5 95 102
2019 FS-04 0 100 10
2018 FS 10 90 92
2018 FS-03 13 87 38

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 48 52 134
2020 FS-02 44 56 48
2020 FS-03 48 52 61
2019 FS 44 56 99
2019 FS-02 37 63 38
2019 FS-03 56 44 45
2018 FS 46 54 92
2018 FS-02 44 56 39
2018 FS-03 42 58 38

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 44 56 134
2020 FS-02 33 67 48
2020 FS-03 49 51 61
2019 FS 45 55 99
2019 FS-02 47 53 38
2019 FS-03 42 58 45
2018 FS 42 58 92
2018 FS-02 46 54 39
2018 FS-03 42 58 38

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 46 54 134
2020 FS-02 52 48 48
2020 FS-03 46 54 61
2019 FS 54 46 99
2019 FS-02 50 50 38
2019 FS-03 60 40 45
2018 FS 46 54 92
2018 FS-02 46 54 39
2018 FS-03 47 53 38

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 47 53 134
2020 FS-02 50 50 48
2020 FS-03 46 54 61
2019 FS 41 59 99
2019 FS-02 47 53 38
2019 FS-03 33 67 45
2018 FS 51 49 92
2018 FS-02 46 54 39
2018 FS-03 55 45 38

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 40 60 134
2020 FS-02 44 56 48
2020 FS-03 39 61 61
2019 FS 37 63 99
2019 FS-02 34 66 38
2019 FS-03 44 56 45
2018 FS 30 70 92
2018 FS-02 36 64 39
2018 FS-03 29 71 38

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 46 54 134
2020 FS-02 44 56 48
2020 FS-03 52 48 61
2019 FS 45 55 99
2019 FS-02 55 45 38
2019 FS-03 36 64 45
2018 FS 61 39 92
2018 FS-02 49 51 39
2018 FS-03 68 32 38

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 34 66 134
2020 FS-02 31 69 48
2020 FS-03 38 62 61
2019 FS 34 66 99
2019 FS-02 37 63 38
2019 FS-03 29 71 45
2018 FS 37 63 92
2018 FS-02 36 64 39
2018 FS-03 39 61 38

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 7 93 134
2019 FS 10 90 99
2019 FS-02 18 82 38
2019 FS-04 0 100 10
2018 FS 13 87 92
2018 FS-02 13 87 39
2018 FS-03 18 82 38

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 12 88 134
2020 FS-02 10 90 48
2020 FS-03 11 89 61
2019 FS 15 85 99
2019 FS-03 20 80 45
2018 FS 18 82 92
2018 FS-02 23 77 39
2018 FS-03 21 79 38

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 51 49 134
2020 FS-02 50 50 48
2020 FS-03 56 44 61
2019 FS 55 45 99
2019 FS-02 47 53 38
2019 FS-03 60 40 45
2018 FS 50 50 92
2018 FS-02 41 59 39
2018 FS-03 63 37 38

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 27 73 134
2020 FS-02 27 73 48
2020 FS-03 28 72 61
2019 FS 35 65 99
2019 FS-02 29 71 38
2019 FS-03 44 56 45
2018 FS 37 63 92
2018 FS-02 38 62 39
2018 FS-03 34 66 38

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 13 87 134
2020 FS-02 19 81 48
2020 FS-03 11 89 61
2019 FS 14 86 99
2019 FS-03 24 76 45
2019 FS-04 0 100 10
2018 FS 15 85 92
2018 FS-02 13 87 39
2018 FS-03 18 82 38

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 52 48 134
2020 FS-02 58 42 48
2020 FS-03 52 48 61
2019 FS 51 49 99
2019 FS-02 58 42 38
2019 FS-03 42 58 45
2018 FS 57 43 92
2018 FS-02 56 44 39
2018 FS-03 55 45 38

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 30 70 134
2020 FS-02 29 71 48
2020 FS-03 25 75 61
2019 FS 31 69 99
2019 FS-02 32 68 38
2019 FS-03 29 71 45
2018 FS 25 75 92
2018 FS-02 15 85 39
2018 FS-03 29 71 38

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 17 83 134
2020 FS-02 23 77 48
2020 FS-03 10 90 61
2019 FS 22 78 99
2019 FS-02 26 74 38
2019 FS-03 18 82 45
2018 FS 21 79 92
2018 FS-02 21 79 39
2018 FS-03 16 84 38

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 13 87 134
2020 FS-02 13 88 48
2020 FS-03 16 84 61
2019 FS 17 83 99
2019 FS-02 26 74 38
2019 FS-03 11 89 45
2018 FS 9 91 92

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 10 90 134
2020 FS-02 10 90 48
2019 FS 16 84 99
2019 FS-02 18 82 38
2019 FS-03 16 84 45
2018 FS 9 91 92
2018 FS-03 13 87 38

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 4 96 134
2020 FS-04 0 100 15
2018 FS 7 93 92

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 11 89 134
2020 FS-02 10 90 48
2019 FS 8 92 99
2019 FS-03 11 89 45
2019 FS-04 0 100 10
2018 FS 12 88 92
2018 FS-02 13 87 39
2018 FS-03 16 84 38

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 10 90 134
2020 FS-02 10 90 48
2020 FS-03 8 92 61
2019 FS 17 83 99
2019 FS-02 16 84 38
2019 FS-03 18 82 45
2018 FS 15 85 92
2018 FS-03 16 84 38

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 28 72 134
2020 FS-02 29 71 48
2020 FS-03 30 70 61
2019 FS 25 75 99
2019 FS-02 18 82 38
2019 FS-03 29 71 45
2018 FS 26 74 92
2018 FS-02 23 77 39
2018 FS-03 34 66 38

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 8 92 128
2020 FS-04 0 100 15

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 20 80 128
2018 FS 23 77 86
2018 FS-02 28 72 36
2018 FS-03 20 80 35

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 4 96 128
2018 FS 6 94 86

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FS 6 94 86

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 15 85 128
2018 FS 13 87 86

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 17 83 128
2018 FS 15 85 86
2018 FS-02 19 81 36
2018 FS-03 17 83 35

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 11 89 128
2018 FS 9 91 86

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 19 81 128
2018 FS 10 90 86
2018 FS-02 14 86 36

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 45 55 128
2018 FS 49 51 86
2018 FS-02 42 58 36
2018 FS-03 49 51 35

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 15 85 128
2018 FS 16 84 86
2018 FS-02 19 81 36
2018 FS-03 17 83 35

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 63 37 128
2018 FS 57 43 86
2018 FS-02 58 42 36
2018 FS-03 43 57 35

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 63 37 128
2018 FS 65 35 86
2018 FS-02 58 42 36
2018 FS-03 69 31 35

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FS 0 100 86
2018 FS-02 0 100 36
2018 FS-03 0 100 35

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 11 89 128
2018 FS 15 85 86
2018 FS-02 17 83 36
2018 FS-03 17 83 35

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 4 14 19 15 12 32 4 29 42 1041
2020 FS-01 4 4 7 16 9 51 9 18 64 55
2020 FS-02 4 10 18 16 13 34 4 23 47 357
2020 FS-03 5 17 19 15 12 29 3 32 39 514
2020 FS-04 4 21 24 11 9 28 4 36 29 105
2019 FS 5 17 20 16 12 26 4 32 40 782
2019 FS-01 7 7 17 21 7 34 7 24 47 29
2019 FS-02 4 14 19 13 16 30 4 28 44 279
2019 FS-03 7 20 21 17 11 22 3 36 37 368
2019 FS-04 4 18 18 20 7 30 4 33 40 91
2018 FS 5 13 19 17 12 29 6 27 44 708
2018 FS-01 5 5 25 20 5 40 0 17 42 20
2018 FS-02 4 10 16 16 14 34 6 23 51 256
2018 FS-03 6 15 20 15 12 25 6 31 40 339
2018 FS-04 5 13 20 22 10 27 3 25 47 86
2017 FS 5 15 18 13 13 28 8 31 41 834
2017 FS-01 3 7 7 17 8 47 10 24 59 40
2017 FS-02 4 11 16 14 13 33 10 26 46 319
2017 FS-03 5 19 19 12 15 25 6 35 37 371
2017 FS-04 7 15 23 11 11 22 11 33 33 91
2014 FS 6 16 19 9 9 31 10 37 31 672
2014 FS-01 7 0 0 34 13 33 13 12 88 14
2014 FS-02 5 12 14 7 9 39 14 36 34 259
2014 FS-03 7 16 22 10 10 27 7 35 31 290
2014 FS-04 6 26 25 7 9 23 5 44 21 104

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 10 30 22 17 11 10 0 45 31 1040
2020 FS-01 7 24 20 20 7 22 0 40 35 55
2020 FS-02 8 26 20 19 13 14 1 40 37 355
2020 FS-03 11 33 23 16 10 7 0 47 28 514
2020 FS-04 14 32 27 12 9 5 0 49 23 106
2019 FS 11 32 23 14 10 10 1 48 27 786
2019 FS-01 17 17 27 17 7 17 0 40 28 30
2019 FS-02 8 30 24 12 13 12 1 44 29 279
2019 FS-03 11 36 23 14 8 6 1 51 24 370
2019 FS-04 13 27 22 18 4 15 0 47 27 92
2018 FS 11 26 25 15 11 12 1 42 30 709
2018 FS-01 5 20 30 15 15 15 0 29 35 20
2018 FS-02 6 23 23 18 11 18 2 36 36 257
2018 FS-03 15 28 25 14 10 9 0 47 25 340
2018 FS-04 12 23 29 16 10 8 1 38 29 86
2017 FS 10 28 21 14 11 14 1 45 30 834
2017 FS-01 5 23 15 18 8 30 2 41 37 40
2017 FS-02 10 24 20 16 12 16 2 42 33 319
2017 FS-03 12 30 21 14 11 11 1 48 28 371
2017 FS-04 9 35 24 12 9 9 2 49 23 91
2014 FS 11 29 23 10 7 19 2 50 22 672
2014 FS-01 7 19 20 34 13 7 0 28 51 14
2014 FS-02 10 27 21 9 6 24 3 51 20 259
2014 FS-03 12 27 25 10 8 16 1 47 22 290
2014 FS-04 9 41 19 7 9 14 1 59 18 104
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 13 87 1038
2020 FS-01 16 84 55
2020 FS-02 14 86 356
2020 FS-03 12 88 513
2020 FS-04 10 90 104
2019 FS 11 89 784
2019 FS-02 13 87 277
2019 FS-03 12 88 370
2018 FS 11 89 710
2018 FS-02 10 90 258
2018 FS-03 11 89 341

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 31 69 131
2020 FS-02 34 66 50
2020 FS-03 31 69 62
2019 FS 30 70 89
2019 FS-02 21 79 34
2019 FS-03 39 61 44
2018 FS 33 67 78
2018 FS-02 33 67 27
2018 FS-03 34 66 38

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 71 29 131
2020 FS-02 80 20 50
2020 FS-03 69 31 62
2019 FS 73 27 89
2019 FS-02 74 26 34
2019 FS-03 68 32 44
2018 FS 77 23 78
2018 FS-02 81 19 27
2018 FS-03 74 26 38

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FS 0 100 89
2019 FS-02 0 100 34
2019 FS-03 0 100 44
2018 FS 0 100 78
2018 FS-02 0 100 27
2018 FS-03 0 100 38

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 6 94 131
2020 FS-03 8 92 62
2020 FS-04 0 100 10
2019 FS 9 91 89
2019 FS-02 0 100 34
2019 FS-03 16 84 44
2018 FS 8 92 78

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 6 94 131
2020 FS-03 10 90 62
2020 FS-04 0 100 10
2019 FS 7 93 89
2019 FS-02 0 100 34
2018 FS 9 91 78
2018 FS-03 13 87 38

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 21 79 131
2020 FS-02 20 80 50
2020 FS-03 18 82 62
2019 FS 12 88 89
2019 FS-03 14 86 44
2018 FS 18 82 78
2018 FS-03 21 79 38

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 27 73 131
2020 FS-02 24 76 50
2020 FS-03 26 74 62
2019 FS 15 85 89
2019 FS-03 18 82 44
2018 FS 15 85 78
2018 FS-03 24 76 38

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 27 73 131
2020 FS-02 30 70 50
2020 FS-03 29 71 62
2019 FS 17 83 89
2019 FS-02 15 85 34
2019 FS-03 20 80 44
2018 FS 27 73 78
2018 FS-02 22 78 27
2018 FS-03 34 66 38

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 11 89 131
2020 FS-02 12 88 50
2020 FS-03 11 89 62
2019 FS 8 92 89
2018 FS 9 91 78
2018 FS-02 0 100 27
2018 FS-03 18 82 38

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 7 93 131
2018 FS 6 94 78

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 25 75 131
2020 FS-02 24 76 50
2020 FS-03 23 77 62
2019 FS 24 76 89
2019 FS-02 21 79 34
2019 FS-03 23 77 44
2018 FS 32 68 78
2018 FS-02 30 70 27
2018 FS-03 34 66 38

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 36 64 131
2020 FS-02 30 70 50
2020 FS-03 40 60 62
2019 FS 47 53 89
2019 FS-02 26 74 34
2019 FS-03 61 39 44
2018 FS 45 55 78
2018 FS-02 37 63 27
2018 FS-03 50 50 38

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 15 85 131
2020 FS-02 16 84 50
2020 FS-03 15 85 62
2019 FS 16 84 89
2019 FS-02 21 79 34
2019 FS-03 14 86 44
2018 FS 18 82 78
2018 FS-02 19 81 27
2018 FS-03 21 79 38

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 30 70 131
2020 FS-02 38 62 50
2020 FS-03 24 76 62
2019 FS 27 73 89
2019 FS-02 41 59 34
2019 FS-03 20 80 44
2018 FS 28 72 78
2018 FS-02 37 63 27
2018 FS-03 29 71 38

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FS 0 100 89
2019 FS-02 0 100 34
2019 FS-03 0 100 44

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 15 85 131
2020 FS-02 22 78 50
2020 FS-03 11 89 62
2019 FS 12 88 89
2019 FS-02 21 79 34

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 0 100 131
2020 FS-02 0 100 50
2020 FS-03 0 100 62
2019 FS 0 100 89
2019 FS-02 0 100 34
2019 FS-03 0 100 44
2018 FS 0 100 78
2018 FS-02 0 100 27
2018 FS-03 0 100 38

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 15 85 131
2020 FS-02 16 84 50
2020 FS-03 15 85 62
2019 FS 15 85 89
2019 FS-02 15 85 34
2019 FS-03 14 86 44
2018 FS 10 90 78

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 30 70 131
2020 FS-02 40 60 50
2020 FS-03 26 74 62
2019 FS 25 75 85
2019 FS-02 33 67 33
2019 FS-03 21 79 43
2018 FS 35 65 78
2018 FS-02 41 59 27
2018 FS-03 26 74 38

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 11 89 131
2020 FS-02 16 84 50
2020 FS-03 10 90 62
2019 FS 14 86 85
2019 FS-02 21 79 33
2019 FS-03 12 88 43
2018 FS 12 88 78
2018 FS-02 22 78 27

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 9 91 131
2020 FS-02 20 80 50
2020 FS-04 0 100 10
2019 FS 13 87 85
2019 FS-02 21 79 33
2018 FS 21 79 78
2018 FS-02 22 78 27
2018 FS-03 13 87 38

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 16 84 131
2020 FS-02 24 76 50
2020 FS-03 10 90 62
2019 FS 12 88 85
2019 FS-02 24 76 33
2018 FS 17 83 78
2018 FS-02 26 74 27

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 4 96 131
2020 FS-04 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 5 95 131
2020 FS-04 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 5 95 131
2020 FS-03 8 92 62
2020 FS-04 0 100 10
2019 FS 6 94 85
2019 FS-02 0 100 33
2018 FS 6 94 78

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 7 93 131
2020 FS-03 8 92 62
2020 FS-04 0 100 10
2019 FS 8 92 85
2018 FS 8 92 78

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 55 45 131
2020 FS-02 50 50 50
2020 FS-03 56 44 62
2019 FS 58 42 85
2019 FS-02 55 45 33
2019 FS-03 58 42 43
2018 FS 47 53 78
2018 FS-02 37 63 27
2018 FS-03 58 42 38

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 18 82 124
2018 FS 15 85 74
2018 FS-02 28 72 25

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FS 0 100 74
2018 FS-02 0 100 25
2018 FS-03 0 100 37

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FS 0 100 74
2018 FS-02 0 100 25
2018 FS-03 0 100 37

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FS 0 100 74
2018 FS-02 0 100 25
2018 FS-03 0 100 37

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 8 92 124
2020 FS-04 0 100 10
2018 FS 8 92 74

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 14 86 124
2018 FS 14 86 74
2018 FS-02 28 72 25

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 8 92 124
2020 FS-04 0 100 10
2018 FS 12 88 74
2018 FS-03 16 84 37

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 33 67 124
2018 FS 41 59 74
2018 FS-02 48 52 25
2018 FS-03 38 62 37

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 12 88 124
2018 FS 7 93 74

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 45 55 124
2018 FS 49 51 74
2018 FS-02 52 48 25
2018 FS-03 46 54 37

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 70 30 124
2018 FS 76 24 74
2018 FS-02 60 40 25

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 6 94 124

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 16 84 124
2018 FS 18 82 74
2018 FS-02 0 100 25
2018 FS-03 24 76 37

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 5 16 21 11 8 36 3 33 32 1044
2020 FS-01 4 5 13 25 9 39 5 16 61 56
2020 FS-02 4 9 21 13 11 39 3 22 41 357
2020 FS-03 5 20 21 10 7 35 3 39 27 515
2020 FS-04 6 23 29 7 4 29 3 42 15 106
2019 FS 7 17 20 9 7 36 3 40 27 785
2019 FS-01 13 3 20 13 3 40 7 31 31 30
2019 FS-02 6 15 18 8 10 40 3 37 32 279
2019 FS-03 8 20 22 11 5 30 3 42 25 370
2019 FS-04 8 15 18 7 4 45 3 45 21 91
2018 FS 5 17 23 8 6 37 3 37 25 711
2018 FS-01 5 15 25 0 5 50 0 40 10 20
2018 FS-02 5 14 20 9 7 42 4 35 29 256
2018 FS-03 6 18 25 8 7 32 3 38 23 343
2018 FS-04 5 18 26 11 2 36 2 37 21 85
2017 FS 6 17 17 7 7 41 6 43 25 833
2017 FS-01 0 10 12 7 2 61 7 31 31 40
2017 FS-02 5 15 15 8 5 45 7 42 27 319
2017 FS-03 7 20 18 6 9 36 4 45 25 371
2017 FS-04 8 14 21 5 7 36 9 40 22 91
2014 FS 7 17 19 4 3 42 7 49 14 671
2014 FS-01 0 0 34 13 7 40 7 0 37 14
2014 FS-02 5 14 14 4 2 52 10 49 15 259
2014 FS-03 9 18 21 5 3 37 7 48 15 289
2014 FS-04 9 27 22 2 3 34 4 57 8 104

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 11 32 24 14 8 11 0 48 25 1042
2020 FS-01 13 16 20 24 11 16 0 35 41 55
2020 FS-02 8 28 25 15 11 12 1 42 30 358
2020 FS-03 11 36 24 11 7 10 0 53 20 514
2020 FS-04 15 36 25 15 4 5 0 53 20 106
2019 FS 15 37 20 8 7 13 0 60 17 784
2019 FS-01 23 30 23 7 3 13 0 62 12 30
2019 FS-02 12 36 19 8 10 15 1 57 21 278
2019 FS-03 16 39 21 9 5 10 0 61 16 370
2019 FS-04 18 32 19 9 2 21 0 63 14 91
2018 FS 12 34 22 12 6 13 1 54 21 711
2018 FS-01 5 30 20 20 5 20 0 44 31 20
2018 FS-02 8 32 23 11 7 18 1 49 23 256
2018 FS-03 15 37 21 10 7 10 0 58 18 344
2018 FS-04 14 32 21 19 2 12 0 52 24 85
2017 FS 15 36 18 8 5 17 1 62 16 833
2017 FS-01 13 28 15 7 2 30 5 62 15 40
2017 FS-02 14 34 15 10 6 20 1 60 21 319
2017 FS-03 15 38 19 7 5 15 1 63 14 370
2017 FS-04 19 39 22 8 4 8 1 63 13 91
2014 FS 17 33 19 5 3 22 1 65 10 670
2014 FS-01 0 34 20 20 0 26 0 46 27 14
2014 FS-02 18 31 15 4 2 28 2 70 9 258
2014 FS-03 16 34 22 6 3 18 1 62 11 289
2014 FS-04 20 35 21 4 3 16 1 66 8 104

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 0 0 9 29 54 9 0 0 91 35
2020 FS-02 0 0 8 25 67 0 0 0 92 12
2020 FS-03 0 0 6 31 56 6 0 0 93 16
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 19 33 25 13 9 0 1 52 22 1044
2020 FS-01 30 29 20 13 5 0 4 61 19 56
2020 FS-02 19 34 26 13 8 0 1 53 21 358
2020 FS-03 18 32 26 14 9 0 1 51 23 514
2020 FS-04 21 34 23 13 8 0 1 55 22 106

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 20 33 24 13 10 0 0 53 23 1041
2020 FS-01 13 40 22 15 9 0 2 54 24 55
2020 FS-02 17 31 26 15 11 0 0 48 26 356
2020 FS-03 23 34 22 13 8 0 0 57 21 514
2020 FS-04 22 28 27 8 12 0 2 51 21 106
2019 FS 13 25 25 17 19 0 0 38 36 783
2019 FS-01 10 17 43 7 23 0 0 27 30 30
2019 FS-02 11 24 22 23 21 0 0 35 44 278
2019 FS-03 14 26 25 15 20 0 0 40 35 368
2019 FS-04 17 26 30 14 12 0 0 43 26 92
2018 FS 12 22 29 17 19 0 1 34 37 712
2018 FS-01 11 21 37 11 21 0 0 32 32 19
2018 FS-02 12 17 28 20 23 0 0 29 43 257
2018 FS-03 12 25 28 15 18 0 1 38 33 344
2018 FS-04 13 24 31 21 12 0 0 36 33 85
2017 FS 12 24 27 17 18 0 1 36 36 835
2017 FS-01 2 17 22 25 30 0 3 20 56 40
2017 FS-02 12 21 26 20 22 0 0 32 42 320
2017 FS-03 12 25 30 16 16 0 1 38 32 371
2017 FS-04 15 38 21 13 12 0 1 53 26 91

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 5 18 29 27 22 0 0 22 49 1044
2020 FS-01 5 16 36 34 9 0 0 21 43 56
2020 FS-02 4 19 31 24 21 0 1 23 45 358
2020 FS-03 3 18 26 29 24 0 0 21 53 514
2020 FS-04 10 11 27 25 25 0 1 22 50 106
2019 FS 6 17 29 25 22 0 0 23 48 785
2019 FS-01 7 13 37 20 23 0 0 20 43 30
2019 FS-02 8 16 30 27 19 0 0 24 46 278
2019 FS-03 4 18 27 25 26 0 0 21 51 370
2019 FS-04 9 16 30 25 20 0 0 25 45 92
2018 FS 6 19 29 25 21 0 0 25 46 707
2018 FS-01 11 21 26 32 11 0 0 32 42 19
2018 FS-02 4 18 30 26 21 0 0 22 48 257
2018 FS-03 6 19 29 25 20 0 0 25 45 340
2018 FS-04 10 15 29 23 24 0 0 25 46 84
2017 FS 6 19 30 26 19 0 0 25 45 834
2017 FS-01 10 18 32 22 17 0 0 28 40 40
2017 FS-02 6 15 33 29 16 1 0 22 45 320
2017 FS-03 6 21 29 24 20 0 0 27 44 370
2017 FS-04 4 22 25 26 22 0 0 26 49 91

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 7 22 29 24 17 0 1 29 42 1041
2020 FS-01 9 18 34 23 16 0 0 27 39 56
2020 FS-02 8 24 29 22 17 0 1 31 40 357
2020 FS-03 7 23 28 25 17 0 0 30 43 512
2020 FS-04 8 15 31 25 19 1 2 23 45 106
2019 FS 7 23 33 21 15 0 0 31 37 779
2019 FS-01 7 17 31 21 24 0 0 24 45 29
2019 FS-02 8 22 33 20 16 0 1 31 36 277
2019 FS-03 6 23 34 22 14 0 0 30 37 367
2019 FS-04 8 24 30 22 16 0 0 32 38 92
2018 FS 6 27 29 22 16 0 0 33 38 710
2018 FS-01 5 42 21 16 16 0 0 47 32 19
2018 FS-02 5 26 30 24 14 0 0 31 38 256
2018 FS-03 6 26 30 22 16 0 0 32 38 343
2018 FS-04 7 29 22 19 22 0 0 36 41 85
2017 FS 7 25 30 23 15 0 0 32 39 835
2017 FS-01 13 23 37 17 10 0 0 36 27 40
2017 FS-02 7 26 30 22 14 0 1 33 36 320
2017 FS-03 6 23 29 24 16 0 1 30 40 371
2017 FS-04 2 28 26 26 18 0 0 30 44 91

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 11 22 27 20 18 0 1 34 39 1037
2020 FS-01 11 18 29 30 11 2 0 29 42 56
2020 FS-02 11 22 28 21 17 0 1 34 38 356
2020 FS-03 12 23 26 19 19 0 1 35 39 510
2020 FS-04 11 21 27 19 20 0 2 33 40 105
2019 FS 11 19 26 23 20 0 1 30 44 778
2019 FS-01 13 20 27 17 23 0 0 33 40 30
2019 FS-02 11 17 27 24 19 0 2 29 44 275
2019 FS-03 8 20 28 23 20 0 1 28 43 367
2019 FS-04 13 18 21 21 26 0 1 31 48 91
2018 FS 8 23 27 23 19 0 0 31 42 708
2018 FS-01 11 16 32 16 26 0 0 26 42 19
2018 FS-02 8 22 27 23 20 0 0 30 43 256
2018 FS-03 8 23 27 23 17 0 1 32 40 342
2018 FS-04 8 21 25 23 23 0 0 30 45 84
2017 FS 8 21 27 22 20 1 1 29 43 832
2017 FS-01 18 10 25 20 25 0 2 29 46 40
2017 FS-02 7 23 28 23 17 2 1 31 41 319
2017 FS-03 8 20 30 20 20 1 1 28 41 370
2017 FS-04 4 23 20 29 24 0 1 27 53 90

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 13 26 26 19 15 0 1 40 34 1037
2020 FS-01 7 32 27 18 14 2 0 40 33 56
2020 FS-02 14 31 24 15 15 0 1 45 30 357
2020 FS-03 12 25 26 20 16 0 1 37 36 508
2020 FS-04 17 16 26 25 14 0 1 33 40 106
2019 FS 13 28 23 20 15 0 0 41 35 781
2019 FS-01 14 34 28 14 10 0 0 48 24 29
2019 FS-02 15 24 23 21 15 0 1 40 36 279
2019 FS-03 11 29 23 21 15 0 0 40 36 368
2019 FS-04 11 31 25 18 15 0 0 42 33 91
2018 FS 13 29 26 18 13 0 0 42 32 706
2018 FS-01 16 26 26 21 11 0 0 42 32 19
2018 FS-02 13 31 25 18 13 0 0 44 31 255
2018 FS-03 13 29 25 19 13 0 0 43 32 342
2018 FS-04 12 23 30 18 17 0 0 35 35 83
2017 FS 12 29 26 19 13 1 1 42 32 834
2017 FS-01 8 32 28 17 12 0 3 41 30 40
2017 FS-02 13 30 24 18 12 1 1 44 31 319
2017 FS-03 12 29 25 18 14 1 1 42 32 371
2017 FS-04 8 27 32 20 13 0 1 34 34 91

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 7 22 26 25 20 0 0 29 45 1041
2020 FS-01 7 23 29 25 16 0 0 30 41 56
2020 FS-02 7 24 26 24 18 0 0 32 43 357
2020 FS-03 5 21 27 25 22 0 0 27 47 514
2020 FS-04 11 15 25 31 16 0 1 27 48 105
2019 FS 8 23 28 20 21 0 0 31 41 783
2019 FS-01 7 13 33 23 23 0 0 20 47 30
2019 FS-02 8 24 28 21 19 0 1 32 40 278
2019 FS-03 7 22 28 18 24 0 0 30 42 369
2019 FS-04 9 26 23 24 18 0 0 35 42 91
2018 FS 9 21 29 24 17 0 0 30 41 711
2018 FS-01 11 32 32 11 16 0 0 42 26 19
2018 FS-02 7 24 28 21 19 0 0 30 41 257
2018 FS-03 10 20 30 24 17 0 0 30 40 344
2018 FS-04 10 19 26 31 14 0 0 29 45 84
2017 FS 7 27 28 22 16 0 0 34 38 832
2017 FS-01 17 23 27 15 17 0 0 40 32 40
2017 FS-02 6 27 28 23 15 0 0 34 39 318
2017 FS-03 6 29 27 22 16 0 0 35 38 370
2017 FS-04 4 24 37 21 14 0 0 28 35 91

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 18 20 18 17 15 0 12 43 36 1042
2020 FS-01 29 20 9 9 5 0 29 68 20 56
2020 FS-02 18 20 19 17 13 0 13 44 34 357
2020 FS-03 15 21 19 17 18 0 10 40 39 513
2020 FS-04 25 20 19 16 12 0 8 48 31 106

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 15 36 29 13 6 0 0 51 20 1040
2020 FS-01 16 32 21 21 7 2 0 49 29 56
2020 FS-02 13 37 27 16 7 1 0 50 23 358
2020 FS-03 15 37 31 11 6 0 0 52 17 510
2020 FS-04 20 33 31 9 6 0 1 53 15 106
2019 FS 15 37 29 12 6 0 0 52 19 781
2019 FS-01 10 23 50 3 13 0 0 33 17 30
2019 FS-02 17 36 28 13 5 0 0 54 18 277
2019 FS-03 13 39 28 13 6 0 1 52 20 367
2019 FS-04 18 37 29 11 4 0 0 55 15 92
2018 FS 14 37 28 13 8 0 0 51 21 711
2018 FS-01 15 50 25 10 0 0 0 65 10 20
2018 FS-02 16 36 29 12 8 0 0 51 20 257
2018 FS-03 12 38 29 13 7 0 1 51 20 342
2018 FS-04 13 35 25 15 12 0 0 48 27 85
2017 FS 16 33 29 14 7 0 0 49 22 834
2017 FS-01 18 39 20 15 5 3 0 59 21 40
2017 FS-02 16 34 27 15 7 1 0 51 22 319
2017 FS-03 15 31 31 15 8 0 0 47 23 371
2017 FS-04 12 40 32 9 8 0 0 52 16 91

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 14 36 29 13 6 0 1 51 20 1038
2020 FS-01 16 23 38 16 7 0 0 39 23 56
2020 FS-02 15 37 27 15 6 0 1 52 21 356
2020 FS-03 14 38 30 11 6 0 0 52 17 511
2020 FS-04 12 34 32 14 6 0 1 47 20 105
2019 FS 14 37 28 15 6 0 1 51 21 781
2019 FS-01 7 40 30 17 7 0 0 47 23 30
2019 FS-02 16 36 26 15 5 0 1 53 20 277
2019 FS-03 11 36 31 15 7 0 0 48 22 367
2019 FS-04 14 41 25 12 8 0 0 55 20 92
2018 FS 12 38 27 15 8 0 0 49 23 712
2018 FS-01 20 40 30 10 0 0 0 60 10 20
2018 FS-02 14 37 25 15 8 0 0 51 24 257
2018 FS-03 10 38 30 14 8 0 0 48 23 342
2018 FS-04 10 37 24 20 8 0 0 48 28 86
2017 FS 12 35 28 15 8 0 0 48 23 833
2017 FS-01 18 32 25 12 13 0 0 50 25 40
2017 FS-02 16 38 26 12 7 1 0 54 19 318
2017 FS-03 9 35 29 17 9 0 1 45 26 371
2017 FS-04 11 33 31 19 7 0 0 44 25 91

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 19 35 27 13 6 0 0 54 19 1040
2020 FS-01 16 30 25 20 9 0 0 46 29 56
2020 FS-02 17 34 26 15 7 0 1 52 22 357
2020 FS-03 19 36 27 12 5 0 0 56 17 512
2020 FS-04 20 36 29 9 6 0 1 57 14 105
2019 FS 18 33 27 13 8 0 0 51 22 780
2019 FS-01 10 20 33 23 13 0 0 30 37 30
2019 FS-02 19 31 28 14 8 0 1 50 22 276
2019 FS-03 16 34 28 13 9 0 0 51 22 367
2019 FS-04 18 42 24 9 7 0 0 61 15 92
2018 FS 15 35 28 14 9 0 0 50 23 710
2018 FS-01 21 26 32 16 5 0 0 47 21 19
2018 FS-02 14 35 26 16 9 0 0 49 25 257
2018 FS-03 14 34 30 11 10 0 0 48 22 341
2018 FS-04 17 37 23 15 7 0 0 55 22 86
2017 FS 16 35 25 14 9 0 0 52 23 833
2017 FS-01 8 35 30 18 10 0 0 43 27 40
2017 FS-02 19 37 22 12 9 1 0 57 22 318
2017 FS-03 15 33 26 15 9 1 1 49 24 371
2017 FS-04 13 35 30 14 8 0 0 48 22 91

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 26 31 22 12 9 0 1 57 21 1042
2020 FS-01 25 27 23 11 14 0 0 52 25 56
2020 FS-02 27 29 23 13 8 1 0 56 21 357
2020 FS-03 24 33 22 11 9 0 1 57 20 513
2020 FS-04 27 28 19 12 12 0 1 56 25 106
2019 FS 23 30 24 12 10 0 0 54 22 776
2019 FS-01 17 33 20 23 7 0 0 50 30 30
2019 FS-02 23 32 24 10 10 0 1 55 20 273
2019 FS-03 20 32 25 13 10 1 0 52 23 366
2019 FS-04 35 23 24 11 8 0 0 58 18 92

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 16 31 27 17 8 0 1 48 25 1040
2020 FS-01 9 34 23 18 16 0 0 43 34 56
2020 FS-02 15 27 30 18 9 0 1 43 27 357
2020 FS-03 18 34 26 16 6 0 0 52 22 511
2020 FS-04 14 33 25 19 7 0 2 48 26 106

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 12 27 31 18 12 0 0 39 29 1039
2020 FS-01 7 34 39 11 9 0 0 41 20 56
2020 FS-02 13 27 31 17 12 0 0 40 29 356
2020 FS-03 12 27 31 19 12 0 0 38 31 511
2020 FS-04 14 27 28 19 10 0 1 42 30 106
2019 FS 16 26 29 18 11 0 0 42 29 774
2019 FS-01 13 23 30 20 13 0 0 37 33 30
2019 FS-02 18 27 26 19 10 0 0 45 29 273
2019 FS-03 12 25 32 18 12 0 0 38 30 364
2019 FS-04 20 29 25 17 9 0 0 49 26 92
2018 FS 12 26 34 16 11 0 0 38 27 709
2018 FS-01 15 25 25 25 10 0 0 40 35 20
2018 FS-02 14 31 32 13 11 0 0 45 24 256
2018 FS-03 11 23 36 17 12 0 1 34 29 340
2018 FS-04 12 26 37 14 12 0 0 37 26 86
2017 FS 15 27 30 17 10 0 0 43 27 834
2017 FS-01 20 28 25 15 13 0 0 48 27 40
2017 FS-02 17 30 27 16 8 1 1 47 25 319
2017 FS-03 13 26 31 19 11 0 1 38 31 371
2017 FS-04 15 27 38 11 9 0 0 42 20 91

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 29 32 24 11 4 0 1 61 14 1032
2020 FS-01 22 36 24 13 4 0 2 59 17 55
2020 FS-02 29 31 25 10 4 0 1 61 14 353
2020 FS-03 30 32 23 11 4 0 1 63 14 509
2020 FS-04 27 30 29 11 2 0 1 58 13 105
2019 FS 34 26 22 10 7 0 1 61 17 778
2019 FS-01 37 17 30 13 3 0 0 53 17 30
2019 FS-02 30 30 20 14 6 0 1 60 20 276
2019 FS-03 33 25 24 8 8 0 1 59 16 365
2019 FS-04 46 25 16 5 8 0 0 71 13 92
2018 FS 40 28 16 9 6 0 0 69 15 710
2018 FS-01 40 15 20 15 10 0 0 55 25 20
2018 FS-02 39 32 15 7 7 0 0 71 14 257
2018 FS-03 40 26 17 8 8 0 0 67 16 341
2018 FS-04 44 29 15 11 0 0 1 74 11 85
2017 FS 42 27 18 8 4 0 0 70 12 832
2017 FS-01 40 15 27 10 7 0 0 55 17 40
2017 FS-02 38 29 18 10 4 0 1 68 14 317
2017 FS-03 44 27 17 8 4 0 1 72 11 371
2017 FS-04 47 30 16 3 3 0 0 77 7 91

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 17 31 30 15 8 0 0 47 23 1032
2020 FS-01 9 42 24 20 5 0 0 51 25 55
2020 FS-02 16 29 32 15 8 0 1 45 23 353
2020 FS-03 19 31 28 14 7 0 0 50 21 508
2020 FS-04 11 28 32 17 9 0 2 40 27 106

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 60 18 7 2 2 1 10 88 5 1034
2020 FS-01 51 24 7 2 2 2 13 87 4 55
2020 FS-02 59 18 7 2 4 1 9 85 7 354
2020 FS-03 62 18 6 2 1 1 10 90 4 511
2020 FS-04 61 13 8 3 0 2 14 87 3 104
2019 FS 69 12 5 1 2 1 10 90 4 777
2019 FS-01 67 10 10 3 3 0 7 82 7 30
2019 FS-02 67 13 4 1 3 1 10 91 5 277
2019 FS-03 68 11 6 1 2 0 11 89 4 363
2019 FS-04 75 12 3 1 0 0 9 95 1 92
2018 FS 67 15 5 2 2 1 8 90 5 711
2018 FS-01 55 15 10 5 0 5 10 82 6 20
2018 FS-02 66 17 5 2 3 1 6 89 5 256
2018 FS-03 69 12 5 3 2 1 8 89 5 342
2018 FS-04 66 16 5 1 0 0 12 93 1 86

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 65 15 7 3 4 1 5 85 7 1039
2020 FS-01 51 24 11 0 7 0 7 80 8 55
2020 FS-02 64 15 7 4 4 1 5 84 9 357
2020 FS-03 67 15 7 3 3 0 5 86 7 511
2020 FS-04 69 16 6 3 2 0 5 89 5 106
2019 FS 66 13 8 5 5 0 2 81 11 780
2019 FS-01 63 20 7 0 10 0 0 83 10 30
2019 FS-02 64 13 7 7 7 0 3 79 14 276
2019 FS-03 66 14 8 5 5 1 2 82 10 367
2019 FS-04 75 10 7 7 1 0 1 86 8 92
2018 FS 62 16 8 2 6 1 4 83 9 708
2018 FS-01 55 25 5 5 5 0 5 84 11 20
2018 FS-02 60 19 8 2 7 1 4 82 9 257
2018 FS-03 64 14 8 3 6 1 4 82 9 339
2018 FS-04 67 14 6 2 6 1 4 85 9 85
2017 FS 66 15 8 4 4 1 2 84 8 832
2017 FS-01 70 13 7 5 2 2 0 84 8 40
2017 FS-02 65 16 8 4 4 0 3 83 8 317
2017 FS-03 65 15 8 5 4 1 2 83 9 371
2017 FS-04 73 16 4 3 1 1 1 91 5 91

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 57 28 10 3 1 0 1 86 4 1035
2020 FS-01 51 33 9 4 2 0 2 85 6 55
2020 FS-02 61 25 7 4 2 0 1 87 5 355
2020 FS-03 54 30 12 2 1 1 1 85 3 509
2020 FS-04 59 25 9 5 1 0 1 85 6 106
2019 FS 47 32 14 4 2 0 1 80 6 778
2019 FS-01 63 27 7 0 3 0 0 90 3 30
2019 FS-02 47 32 13 4 3 0 1 80 7 275
2019 FS-03 45 33 15 5 1 1 0 79 6 366
2019 FS-04 53 26 16 4 0 0 0 79 4 92
2018 FS 46 33 13 4 3 0 1 80 7 711
2018 FS-01 45 35 15 5 0 0 0 80 5 20
2018 FS-02 45 34 13 5 4 0 0 78 9 256
2018 FS-03 48 32 13 4 2 0 1 81 6 342
2018 FS-04 41 37 15 5 1 0 1 79 6 86
2017 FS 54 29 9 4 3 0 1 84 6 831
2017 FS-01 56 26 5 8 3 3 0 84 10 39
2017 FS-02 56 27 10 3 2 0 1 84 5 318
2017 FS-03 51 33 8 4 3 1 1 84 7 370
2017 FS-04 55 28 13 2 1 0 0 83 3 91

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 55 21 11 7 5 0 1 77 12 1036
2020 FS-01 54 20 9 6 11 0 0 74 17 54
2020 FS-02 52 22 10 8 6 0 1 75 14 356
2020 FS-03 57 20 12 6 4 0 1 78 10 510
2020 FS-04 59 19 9 7 4 0 2 80 11 106
2019 FS 47 23 12 9 8 1 0 70 17 770
2019 FS-01 47 13 3 20 17 0 0 60 37 30
2019 FS-02 43 23 14 10 9 0 0 66 19 270
2019 FS-03 48 22 13 8 7 1 1 71 15 363
2019 FS-04 55 24 5 10 5 0 0 79 15 92
2018 FS 43 25 15 8 7 0 1 69 16 706
2018 FS-01 55 5 20 20 0 0 0 60 20 20
2018 FS-02 38 26 17 9 8 0 1 65 18 254
2018 FS-03 48 25 13 7 7 0 0 73 14 340
2018 FS-04 40 31 14 5 9 0 1 72 14 86
2017 FS 52 22 12 6 6 0 1 75 13 829
2017 FS-01 52 20 15 8 5 0 0 72 13 40
2017 FS-02 49 21 14 7 7 1 1 72 14 316
2017 FS-03 53 23 10 6 6 1 1 77 12 369
2017 FS-04 57 22 8 7 7 0 0 79 13 91

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 49 22 8 3 1 1 16 84 6 1038
2020 FS-01 49 7 4 0 4 2 35 89 6 55
2020 FS-02 49 15 4 4 1 1 26 87 7 356
2020 FS-03 49 26 11 4 1 1 8 82 5 511
2020 FS-04 50 31 11 2 2 0 4 84 4 106
2019 FS 44 21 10 5 2 1 15 78 9 774
2019 FS-01 45 14 0 3 7 0 31 85 15 29
2019 FS-02 47 12 9 4 2 1 26 80 8 275
2019 FS-03 43 27 12 6 2 1 9 77 9 363
2019 FS-04 45 29 12 7 3 0 4 77 10 92
2018 FS 44 23 10 5 2 0 17 80 8 705
2018 FS-01 50 5 5 5 0 0 35 85 8 20
2018 FS-02 43 15 7 4 2 0 29 82 9 255
2018 FS-03 46 26 13 4 2 0 9 79 7 338
2018 FS-04 34 38 12 6 2 0 8 78 9 85
2017 FS 51 22 8 3 1 1 14 85 5 830
2017 FS-01 57 8 5 2 0 0 27 90 3 40
2017 FS-02 55 15 8 2 0 1 19 87 3 316
2017 FS-03 46 27 9 4 3 1 11 83 7 370
2017 FS-04 50 32 8 2 1 0 7 88 3 91

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 64 24 7 2 2 0 3 90 3 1044
2020 FS-01 59 21 11 0 2 0 7 87 2 56
2020 FS-02 69 19 5 2 2 1 3 90 4 358
2020 FS-03 61 26 8 2 1 0 2 89 3 514
2020 FS-04 63 29 4 1 1 0 2 94 2 106
2019 FS 59 26 9 3 1 0 2 87 4 777
2019 FS-01 73 17 7 0 3 0 0 90 3 30
2019 FS-02 64 20 9 3 0 0 4 87 3 275
2019 FS-03 54 29 10 4 1 1 2 85 4 366
2019 FS-04 63 32 3 0 2 0 0 95 2 91
2018 FS 59 27 8 2 1 0 3 89 3 707
2018 FS-01 68 21 5 0 0 0 5 94 0 19
2018 FS-02 60 24 9 2 1 0 4 87 3 254
2018 FS-03 57 30 8 1 1 0 2 89 2 342
2018 FS-04 61 28 5 2 1 0 2 92 4 85
2017 FS 63 25 7 2 0 1 2 90 2 827
2017 FS-01 67 18 7 2 0 2 2 90 3 40
2017 FS-02 63 23 8 2 0 1 3 89 2 316
2017 FS-03 63 26 6 2 1 1 2 91 3 368
2017 FS-04 60 30 7 1 0 0 2 92 1 90

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 77 10 3 2 5 0 3 90 7 1045
2020 FS-01 45 16 5 7 20 2 5 65 29 56
2020 FS-02 73 8 4 2 8 1 3 85 11 358
2020 FS-03 82 11 2 1 2 0 2 95 3 515
2020 FS-04 84 8 1 1 2 0 4 96 3 106
2019 FS 81 7 3 2 5 0 2 90 7 779
2019 FS-01 37 17 3 10 33 0 0 53 43 30
2019 FS-02 76 5 5 3 8 0 2 83 11 276
2019 FS-03 86 8 1 1 1 1 2 97 2 366
2019 FS-04 89 4 2 0 0 0 4 98 0 92
2018 FS 78 9 3 3 4 0 3 91 7 711
2018 FS-01 45 10 5 10 30 0 0 55 40 20
2018 FS-02 69 11 4 5 7 0 2 83 13 255
2018 FS-03 83 9 2 1 1 1 4 96 2 343
2018 FS-04 92 5 0 0 0 0 3 100 0 86
2017 FS 78 9 3 2 4 0 3 90 6 833
2017 FS-01 43 10 2 15 25 0 5 55 42 40
2017 FS-02 77 8 5 2 6 0 3 87 8 318
2017 FS-03 81 11 2 1 0 0 3 96 2 371
2017 FS-04 84 9 1 1 0 0 6 98 1 91

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 43 31 16 5 3 0 2 76 8 1043
2020 FS-01 34 39 11 4 5 0 7 79 10 56
2020 FS-02 38 36 16 6 3 0 1 75 9 357
2020 FS-03 46 29 16 4 3 0 1 76 7 514
2020 FS-04 49 22 19 5 2 1 3 74 7 106
2019 FS 56 26 12 4 2 0 1 83 5 777
2019 FS-01 23 50 20 3 3 0 0 73 7 30
2019 FS-02 53 28 12 4 1 0 3 83 5 276
2019 FS-03 59 23 12 4 2 1 0 82 6 365
2019 FS-04 64 22 9 4 0 0 1 87 4 91
2018 FS 54 28 11 4 1 0 1 83 5 711
2018 FS-01 55 25 15 0 5 0 0 80 5 20
2018 FS-02 49 34 10 4 2 0 2 84 6 256
2018 FS-03 57 24 13 4 0 0 1 82 4 342
2018 FS-04 60 24 8 6 0 0 1 86 6 86
2017 FS 56 27 12 2 1 0 2 84 4 830
2017 FS-01 52 37 3 5 0 2 0 92 5 40
2017 FS-02 55 26 13 3 2 0 2 82 4 317
2017 FS-03 57 26 12 2 1 0 2 85 3 369
2017 FS-04 56 26 10 2 3 0 2 84 6 91

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 15 38 32 10 5 0 0 53 15 1044
2020 FS-01 18 32 41 5 2 2 0 51 7 56
2020 FS-02 10 40 33 11 5 0 0 50 17 357
2020 FS-03 15 38 32 9 5 0 0 53 15 515
2020 FS-04 25 40 25 9 2 0 0 64 11 106

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 4 19 45 23 9 0 0 23 32 1041
2020 FS-01 5 20 43 23 9 0 0 25 32 56
2020 FS-02 3 20 46 22 9 0 0 23 31 358
2020 FS-03 4 17 46 23 10 0 0 21 33 512
2020 FS-04 6 24 39 23 9 0 0 30 31 105
2019 FS 4 21 44 22 9 0 0 26 30 786
2019 FS-01 3 10 47 30 10 0 0 13 40 30
2019 FS-02 3 20 47 21 9 0 0 23 30 279
2019 FS-03 5 22 42 21 9 0 0 28 31 370
2019 FS-04 5 24 47 18 5 0 0 29 24 92
2018 FS 5 23 41 22 9 0 0 27 31 714
2018 FS-01 5 20 50 10 15 0 0 25 25 20
2018 FS-02 4 19 44 24 8 0 0 24 32 258
2018 FS-03 4 26 39 22 9 0 0 30 31 344
2018 FS-04 7 22 39 24 8 0 0 29 32 85
2017 FS 2 21 45 22 9 0 0 24 31 835
2017 FS-01 0 18 43 29 10 0 0 18 40 40
2017 FS-02 1 21 47 22 8 1 0 22 30 320
2017 FS-03 4 22 41 21 10 1 0 26 32 371
2017 FS-04 2 18 58 12 10 0 0 20 22 91

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 17 28 37 15 3 0 0 18 45 1042
2020 FS-01 13 39 30 13 5 0 0 18 52 56
2020 FS-02 18 27 37 15 3 0 0 17 45 356
2020 FS-03 17 29 36 15 3 0 0 18 45 515
2020 FS-04 17 19 44 13 6 1 0 19 37 105
2019 FS 15 22 43 16 4 0 0 21 36 783
2019 FS-01 27 23 33 13 3 0 0 17 50 30
2019 FS-02 13 23 43 17 4 0 0 21 36 279
2019 FS-03 15 22 43 15 5 0 0 20 37 368
2019 FS-04 13 19 46 18 4 0 0 22 32 91
2018 FS 13 26 40 17 4 0 0 21 38 708
2018 FS-01 20 25 20 20 15 0 0 35 45 20
2018 FS-02 11 31 36 18 3 0 0 22 42 255
2018 FS-03 13 23 45 16 3 0 0 19 35 341
2018 FS-04 15 24 38 16 7 0 0 24 39 85
2017 FS 10 25 41 18 6 0 0 24 36 830
2017 FS-01 10 27 40 17 5 0 0 23 37 40
2017 FS-02 9 29 41 17 4 0 0 21 38 318
2017 FS-03 12 22 41 19 7 0 0 26 33 368
2017 FS-04 12 22 41 18 8 0 0 25 34 91

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 16 49 17 12 6 0 0 65 18 1044
2020 FS-01 9 38 29 13 13 0 0 46 25 56
2020 FS-02 12 49 17 15 6 0 0 61 22 358
2020 FS-03 20 51 15 9 5 0 0 71 15 514
2020 FS-04 22 43 18 13 4 0 0 65 17 106
2019 FS 9 45 21 15 7 2 0 55 23 784
2019 FS-01 10 37 13 23 17 0 0 47 40 30
2019 FS-02 6 41 23 18 9 2 0 49 28 278
2019 FS-03 11 47 22 12 6 2 0 59 19 369
2019 FS-04 15 51 14 14 4 1 0 67 19 92
2018 FS 12 43 21 16 8 1 0 55 24 706
2018 FS-01 5 30 15 40 5 5 0 37 47 20
2018 FS-02 9 44 20 15 11 1 0 54 25 255
2018 FS-03 14 42 21 16 6 1 0 56 23 338
2018 FS-04 14 47 19 14 6 1 0 61 20 86
2017 FS 10 38 22 18 9 3 0 50 28 833
2017 FS-01 5 18 20 30 20 7 0 25 54 40
2017 FS-02 10 39 21 17 12 2 0 49 29 318
2017 FS-03 10 39 22 17 7 4 0 52 25 371
2017 FS-04 12 41 23 19 4 1 0 53 23 91

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 9 25 19 24 21 2 0 35 45 1040
2020 FS-01 9 21 25 27 14 4 0 31 43 56
2020 FS-02 6 25 21 24 23 1 0 31 48 357
2020 FS-03 11 26 18 24 20 1 0 37 44 512
2020 FS-04 10 26 18 20 22 4 0 38 44 105

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 22 31 13 21 12 1 0 54 33 1042
2020 FS-01 20 32 14 27 5 2 0 53 33 56
2020 FS-02 23 29 12 22 13 1 0 53 35 358
2020 FS-03 22 32 14 20 10 1 0 56 30 515
2020 FS-04 22 30 12 18 17 0 1 52 36 104

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 30 38 16 8 5 2 1 69 14 1037
2020 FS-01 21 39 16 11 5 5 2 65 17 56
2020 FS-02 29 37 18 9 6 1 0 67 15 357
2020 FS-03 31 38 16 7 5 2 2 71 12 508
2020 FS-04 30 41 12 8 7 2 1 73 15 106

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 12 33 20 20 14 1 0 45 35 1040
2020 FS-01 13 21 25 25 14 2 0 35 40 56
2020 FS-02 10 30 20 23 16 1 0 41 39 357
2020 FS-03 13 34 21 18 13 1 0 47 32 512
2020 FS-04 11 43 15 15 14 0 1 55 30 105
2019 FS 6 27 23 25 18 1 0 34 44 786
2019 FS-01 10 20 13 33 23 0 0 30 57 30
2019 FS-02 4 24 22 27 22 1 0 29 49 279
2019 FS-03 7 29 24 24 16 1 0 36 40 370
2019 FS-04 7 29 25 24 12 3 0 37 37 92
2018 FS 7 27 23 26 16 1 0 34 43 709
2018 FS-01 5 20 25 35 10 5 0 26 47 20
2018 FS-02 4 27 22 28 18 0 0 31 46 256
2018 FS-03 9 26 22 26 16 1 0 35 42 341
2018 FS-04 9 29 27 18 15 1 0 39 33 85
2017 FS 5 30 20 26 17 2 0 36 44 832
2017 FS-01 0 35 7 35 18 5 0 37 56 40
2017 FS-02 4 30 20 23 20 3 0 35 44 318
2017 FS-03 7 29 18 29 15 1 0 36 45 370
2017 FS-04 7 30 31 22 11 0 0 36 33 91

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 16 49 17 13 4 1 0 65 17 1042
2020 FS-01 18 46 16 13 7 0 0 64 20 56
2020 FS-02 13 52 16 13 4 1 0 65 18 358
2020 FS-03 18 47 17 13 4 0 0 66 17 512
2020 FS-04 18 45 20 15 2 0 0 63 17 106

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 15 43 18 16 7 1 0 59 22 1036
2020 FS-01 11 51 16 15 7 0 0 62 22 55
2020 FS-02 13 44 19 15 7 1 0 58 23 356
2020 FS-03 18 41 17 17 6 1 0 59 24 509
2020 FS-04 15 50 19 9 7 0 0 65 16 106

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 15 41 24 14 5 1 1 57 19 1030
2020 FS-01 15 44 24 9 4 2 2 62 13 54
2020 FS-02 10 42 24 17 5 1 0 53 22 352
2020 FS-03 18 41 23 12 5 1 1 60 17 511
2020 FS-04 15 39 25 14 7 0 1 54 21 103

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 24 46 18 5 2 2 3 73 8 1041
2020 FS-01 25 52 11 7 2 0 4 80 9 56
2020 FS-02 20 46 21 5 3 2 2 69 9 357
2020 FS-03 27 44 17 5 2 2 3 74 8 512
2020 FS-04 23 52 18 3 0 0 5 78 3 106

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 56 30 6 2 1 5 0 91 3 1037
2020 FS-01 54 36 2 2 2 5 0 94 4 56
2020 FS-02 55 30 5 2 1 6 0 90 4 355
2020 FS-03 57 29 5 2 2 5 1 91 3 511
2020 FS-04 62 26 9 1 1 2 0 89 2 105

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 28 49 12 7 3 2 0 79 10 1040
2020 FS-01 16 53 16 7 4 4 0 72 11 55
2020 FS-02 23 52 11 9 2 3 0 77 11 358
2020 FS-03 33 45 11 6 3 2 0 80 9 512
2020 FS-04 29 52 12 6 0 1 0 82 6 106

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 34 39 9 10 6 1 1 74 17 1035
2020 FS-01 28 42 11 9 8 2 0 71 17 53
2020 FS-02 30 43 9 11 7 0 0 74 18 357
2020 FS-03 38 36 9 10 5 1 1 75 16 511
2020 FS-04 36 38 9 10 6 0 1 75 16 105

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 24 40 17 11 7 1 0 65 18 1042
2020 FS-01 25 40 16 9 7 2 0 67 17 55
2020 FS-02 19 42 20 12 6 1 1 62 18 358
2020 FS-03 29 39 14 11 7 1 0 68 18 514
2020 FS-04 25 40 17 11 7 0 1 65 18 106

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 8 47 14 24 6 1 1 55 30 576
2020 FS-02 9 38 22 25 6 0 1 47 31 104
2020 FS-03 8 48 11 26 6 2 0 57 32 375
2019 FS 8 39 18 19 8 5 2 51 30 463
2019 FS-02 7 37 18 22 11 5 1 46 35 101
2019 FS-03 9 38 19 19 8 5 2 50 29 264

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 97 3 574
2020 FS-02 95 5 103
2020 FS-03 97 3 374

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 3 24 23 29 20 1 0 27 50 557
2020 FS-02 2 19 24 31 21 2 0 22 53 98
2020 FS-03 3 25 21 30 20 1 0 28 51 364
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 6 94 1033
2020 FS-01 5 95 56
2020 FS-02 8 92 356
2020 FS-03 6 94 505
2020 FS-04 4 96 106

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 10 90 1040
2020 FS-01 11 89 56
2020 FS-02 13 87 357
2020 FS-03 8 92 511
2020 FS-04 5 95 106
2019 FS 13 87 785
2019 FS-01 13 87 30
2019 FS-02 15 85 278
2019 FS-03 13 87 370
2019 FS-04 8 92 92
2017 FS 13 87 834
2017 FS-01 20 80 40
2017 FS-02 14 86 319
2017 FS-03 13 87 371
2017 FS-04 8 92 91
2014 FS 11 89 670
2014 FS-02 12 88 259
2014 FS-03 9 91 288
2014 FS-04 13 87 104

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 44 56 104
2020 FS-02 47 53 47
2020 FS-03 42 58 43

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 73 27 104
2020 FS-02 70 30 47
2020 FS-03 74 26 43
2019 FS 69 31 102
2019 FS-02 69 31 42
2019 FS-03 68 32 47
2017 FS 64 36 105
2017 FS-02 66 34 44
2017 FS-03 62 38 46
2014 FS 73 27 74
2014 FS-02 78 22 32
2014 FS-03 77 23 26
2014 FS-04 54 46 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 28 39 11 14 5 3 0 69 20 76
2020 FS-02 30 27 6 24 6 6 0 61 32 33
2020 FS-03 25 50 13 6 6 0 0 75 13 32
2019 FS 41 31 3 16 6 1 1 74 23 68
2019 FS-02 36 25 4 25 4 4 4 65 31 28
2019 FS-03 42 39 0 10 10 0 0 81 19 31
2017 FS 34 43 6 6 9 3 0 79 15 68
2017 FS-02 36 50 7 4 4 0 0 86 7 28
2017 FS-03 34 37 7 10 10 3 0 73 21 30
2014 FS 56 30 6 7 0 2 0 87 7 54
2014 FS-02 64 24 8 4 0 0 0 88 4 25
2014 FS-03 55 30 0 15 0 0 0 85 15 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 33 40 10 7 2 3 5 78 11 1042
2020 FS-01 27 39 13 5 4 4 9 76 10 56
2020 FS-02 28 43 9 10 3 3 5 77 13 356
2020 FS-03 38 35 12 6 2 4 4 79 9 514
2020 FS-04 24 54 7 8 1 2 6 84 9 106
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 40 29 31 0 42 58 1043
2020 FS-01 48 29 23 0 37 63 56
2020 FS-02 45 27 27 0 38 62 358
2020 FS-03 36 30 34 0 46 54 514
2020 FS-04 43 28 29 1 39 61 105

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FS 28 72 421
2020 FS-01 33 67 27
2020 FS-02 25 75 162
2020 FS-03 31 69 183
2020 FS-04 18 82 45

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 3 11 15 23 42 2 4 16 69 420
2020 FS-01 7 11 19 26 37 0 0 19 63 27
2020 FS-02 2 9 14 24 46 2 3 12 73 162
2020 FS-03 3 14 18 22 36 2 5 19 62 182
2020 FS-04 7 7 7 18 58 2 2 14 79 45

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 2 8 13 22 51 2 3 10 77 421
2020 FS-01 4 7 11 26 52 0 0 11 78 27
2020 FS-02 2 6 12 24 51 2 2 8 79 162
2020 FS-03 2 10 14 20 49 1 4 12 73 183
2020 FS-04 0 4 9 18 62 2 4 5 86 45

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FS 46 15 13 6 5 2 14 72 12 1042
2020 FS-01 45 21 9 9 5 0 11 74 16 56
2020 FS-02 40 16 13 6 6 1 17 68 15 357
2020 FS-03 50 15 12 5 3 3 12 76 9 513
2020 FS-04 41 13 16 6 8 2 14 64 17 106
2019 FS 43 16 14 7 8 1 10 67 17 774
2019 FS-01 30 23 17 7 10 0 13 62 19 30
2019 FS-02 42 16 14 7 9 2 10 65 19 277
2019 FS-03 45 15 14 7 8 1 10 68 16 369
2019 FS-04 44 15 14 5 9 1 11 68 16 91
2018 FS 43 16 13 8 7 2 11 68 17 708
2018 FS-01 40 20 15 0 15 5 5 67 17 20
2018 FS-02 38 15 17 9 9 1 11 61 20 256
2018 FS-03 46 18 12 6 6 1 11 73 14 342
2018 FS-04 49 11 6 11 7 4 12 71 21 83
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