2020 Public Service Employee Survey Results for Global Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 45 8 11 4 0 0 77 15 158
2020 FI-01 26 52 9 9 4 0 0 78 13 23
2020 FI-02 36 42 10 8 4 0 0 78 12 50
2020 FI-03 41 38 5 14 2 0 0 79 16 58
2020 FI-04 12 64 8 4 12 0 0 76 16 25

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 26 6 3 3 1 0 88 6 157
2020 FI-01 52 35 9 4 0 0 0 87 4 23
2020 FI-02 65 24 4 4 2 0 0 90 6 49
2020 FI-03 66 21 5 3 3 2 0 88 7 58
2020 FI-04 56 36 4 0 4 0 0 92 4 25
2017 FI 57 35 5 2 1 0 0 92 3 124
2017 FI-01 63 29 8 0 0 0 0 92 0 24
2017 FI-02 57 37 0 3 3 0 0 94 6 35
2017 FI-03 55 34 6 4 0 0 0 89 4 47
2017 FI-04 53 40 7 0 0 0 0 93 0 15
2014 FI 53 38 3 5 0 1 0 92 5 134
2014 FI-01 50 22 12 16 0 0 0 72 16 32
2014 FI-02 52 46 0 0 0 3 0 100 0 35
2014 FI-03 45 50 0 5 0 0 0 95 5 40
2014 FI-04 71 29 0 0 0 0 0 100 0 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 34 12 16 3 0 0 69 18 157
2020 FI-01 26 43 4 22 4 0 0 70 26 23
2020 FI-02 38 34 8 18 2 0 0 72 20 50
2020 FI-03 46 26 16 11 2 0 0 72 12 57
2020 FI-04 16 44 16 20 4 0 0 60 24 25
2019 FI 39 34 8 15 4 0 0 73 19 139
2019 FI-01 26 42 16 11 5 0 0 68 16 19
2019 FI-02 47 28 9 14 2 0 0 74 16 43
2019 FI-03 44 33 6 13 4 0 0 78 17 54
2019 FI-04 23 36 5 27 9 0 0 59 36 22
2017 FI 35 44 10 8 3 0 0 78 11 124
2017 FI-01 58 33 0 8 0 0 0 92 8 24
2017 FI-02 23 49 14 11 3 0 0 71 14 35
2017 FI-03 37 43 11 7 2 0 0 80 9 46
2017 FI-04 19 50 13 6 13 0 0 69 19 16
2014 FI 35 46 7 7 5 0 0 81 13 134
2014 FI-01 31 43 10 7 10 0 0 74 16 32
2014 FI-02 40 49 0 3 9 0 0 89 11 35
2014 FI-03 25 55 10 9 0 0 0 81 9 40
2014 FI-04 50 29 8 8 4 0 0 79 13 24

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 40 13 11 5 0 1 70 16 157
2020 FI-01 22 43 22 9 0 0 4 68 9 23
2020 FI-02 39 29 6 16 8 0 2 69 25 49
2020 FI-03 31 41 14 7 7 0 0 72 14 58
2020 FI-04 16 60 16 8 0 0 0 76 8 25
2019 FI 25 41 18 12 5 0 0 65 17 138
2019 FI-01 17 33 28 11 11 0 0 50 22 18
2019 FI-02 26 40 21 9 5 0 0 65 14 43
2019 FI-03 28 40 13 13 6 0 0 68 19 53
2019 FI-04 23 50 14 14 0 0 0 73 14 22
2018 FI 19 56 15 8 3 0 0 75 10 117
2018 FI-01 42 33 17 8 0 0 0 75 8 12
2018 FI-02 23 47 13 10 7 0 0 70 17 30
2018 FI-03 18 55 18 7 2 0 0 73 9 55
2018 FI-04 0 94 0 6 0 0 0 94 6 18
2017 FI 26 42 14 12 6 0 1 68 18 124
2017 FI-01 29 63 4 0 4 0 0 92 4 24
2017 FI-02 20 31 14 26 9 0 0 51 34 35
2017 FI-03 24 41 20 9 4 0 2 67 14 46
2017 FI-04 31 44 6 13 6 0 0 75 19 16
2014 FI 20 49 19 8 4 0 0 69 12 134
2014 FI-01 28 29 25 15 3 0 0 57 18 32
2014 FI-02 20 43 23 6 9 0 0 63 14 35
2014 FI-03 10 62 23 5 0 0 0 72 5 40
2014 FI-04 29 58 4 4 4 0 0 88 8 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 38 14 11 2 1 1 73 13 155
2020 FI-01 13 52 17 17 0 0 0 65 17 23
2020 FI-02 38 38 15 8 2 0 0 75 10 48
2020 FI-03 44 30 12 11 2 0 2 75 13 57
2020 FI-04 28 44 12 8 4 4 0 75 13 25
2019 FI 33 45 10 8 4 0 0 78 12 138
2019 FI-01 26 63 5 5 0 0 0 89 5 19
2019 FI-02 36 33 14 12 5 0 0 69 17 42
2019 FI-03 34 45 9 8 4 0 0 79 11 53
2019 FI-04 32 55 5 5 5 0 0 86 9 22
2017 FI 40 40 10 6 2 0 0 81 9 124
2017 FI-01 38 46 8 8 0 0 0 83 8 24
2017 FI-02 29 37 14 11 9 0 0 66 20 35
2017 FI-03 41 46 11 2 0 0 0 87 2 46
2017 FI-04 63 31 0 6 0 0 0 94 6 16
2014 FI 32 51 10 4 2 0 1 83 7 134
2014 FI-01 31 41 16 6 6 0 0 72 12 32
2014 FI-02 34 43 14 3 3 0 3 79 6 35
2014 FI-03 28 60 8 5 0 0 0 87 5 40
2014 FI-04 42 54 0 4 0 0 0 96 4 24

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 39 13 8 4 0 1 75 12 158
2020 FI-01 30 43 17 4 0 0 4 77 5 23
2020 FI-02 44 28 16 8 4 0 0 72 12 50
2020 FI-03 41 38 7 9 5 0 0 79 14 58
2020 FI-04 16 60 12 8 4 0 0 76 12 25
2019 FI 31 42 15 8 4 0 0 74 11 140
2019 FI-01 37 42 5 11 5 0 0 79 16 19
2019 FI-02 28 51 14 7 0 0 0 79 7 43
2019 FI-03 33 37 19 7 4 0 0 70 11 54
2019 FI-04 27 41 14 9 9 0 0 68 18 22
2018 FI 38 40 16 5 2 0 0 78 7 116
2018 FI-01 25 50 25 0 0 0 0 75 0 12
2018 FI-02 47 43 7 0 3 0 0 90 3 30
2018 FI-03 39 35 19 6 2 0 0 74 7 54
2018 FI-04 33 39 17 11 0 0 0 72 11 18
2017 FI 29 43 13 7 8 0 0 72 15 124
2017 FI-01 33 38 4 13 13 0 0 71 25 24
2017 FI-02 23 40 17 9 11 0 0 63 20 35
2017 FI-03 37 41 13 2 7 0 0 78 9 46
2017 FI-04 13 56 19 13 0 0 0 69 13 16
2014 FI 31 41 16 5 6 1 1 73 11 134
2014 FI-01 34 35 12 6 12 0 0 69 18 32
2014 FI-02 31 31 23 6 9 0 0 63 14 35
2014 FI-03 27 50 18 5 0 0 0 77 5 40
2014 FI-04 38 42 8 4 4 0 4 83 9 24

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 49 14 8 1 0 0 77 9 158
2020 FI-01 26 61 4 4 4 0 0 87 9 23
2020 FI-02 28 48 10 12 2 0 0 76 14 50
2020 FI-03 36 45 16 3 0 0 0 81 3 58
2020 FI-04 12 56 24 8 0 0 0 68 8 25
2019 FI 31 46 13 8 3 0 0 76 11 140
2019 FI-01 26 58 0 11 5 0 0 84 16 19
2019 FI-02 28 44 21 5 2 0 0 72 7 43
2019 FI-03 35 44 11 7 2 0 0 80 9 54
2019 FI-04 32 41 9 14 5 0 0 73 18 22
2018 FI 28 54 11 5 2 0 0 82 7 116
2018 FI-01 33 50 17 0 0 0 0 83 0 12
2018 FI-02 28 55 3 10 3 0 0 83 14 29
2018 FI-03 25 55 15 4 2 0 0 80 5 55
2018 FI-04 33 56 11 0 0 0 0 89 0 18
2017 FI 32 47 10 10 1 0 0 79 10 125
2017 FI-01 38 46 13 4 0 0 0 83 4 24
2017 FI-02 29 43 14 11 3 0 0 71 14 35
2017 FI-03 30 55 4 11 0 0 0 85 11 47
2017 FI-04 31 44 19 6 0 0 0 75 6 16
2014 FI 31 40 14 13 2 0 0 70 16 135
2014 FI-01 18 35 18 25 3 0 0 53 28 32
2014 FI-02 36 31 17 14 3 0 0 67 17 36
2014 FI-03 34 45 13 5 3 0 0 80 8 40
2014 FI-04 29 54 8 8 0 0 0 83 8 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 36 13 8 12 0 1 66 20 158
2020 FI-01 26 35 17 13 9 0 0 61 22 23
2020 FI-02 30 42 10 4 12 0 2 73 16 50
2020 FI-03 40 26 16 7 12 0 0 66 19 58
2020 FI-04 12 52 12 12 12 0 0 64 24 25
2019 FI 19 35 20 17 7 1 0 55 25 139
2019 FI-01 26 47 5 21 0 0 0 74 21 19
2019 FI-02 33 30 21 12 2 2 0 64 14 43
2019 FI-03 11 35 24 20 9 0 0 46 30 54
2019 FI-04 10 33 24 14 19 0 0 43 33 21
2018 FI 23 35 25 10 6 0 1 59 16 117
2018 FI-01 25 33 33 0 0 0 8 64 0 12
2018 FI-02 30 43 20 3 3 0 0 73 7 30
2018 FI-03 20 40 22 11 7 0 0 60 18 55
2018 FI-04 22 11 39 17 11 0 0 33 28 18
2017 FI 22 36 20 13 9 0 0 58 22 125
2017 FI-01 33 38 17 4 8 0 0 71 13 24
2017 FI-02 17 34 14 23 11 0 0 51 34 35
2017 FI-03 19 42 25 7 6 0 0 62 13 47
2017 FI-04 19 25 25 19 13 0 0 44 31 16
2014 FI 16 38 25 13 8 1 0 54 21 134
2014 FI-01 19 34 12 16 16 3 0 55 33 32
2014 FI-02 23 31 26 11 9 0 0 54 20 35
2014 FI-03 13 40 35 13 0 0 0 52 13 40
2014 FI-04 8 46 25 13 8 0 0 54 21 24

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 47 10 12 6 0 0 73 18 157
2020 FI-01 23 59 5 9 5 0 0 82 14 22
2020 FI-02 26 44 8 16 6 0 0 70 22 50
2020 FI-03 34 41 9 10 5 0 0 76 16 58
2020 FI-04 8 60 16 12 4 0 0 68 16 25
2019 FI 25 40 11 16 9 0 0 65 24 139
2019 FI-01 26 42 16 16 0 0 0 68 16 19
2019 FI-02 30 44 5 9 12 0 0 74 21 43
2019 FI-03 24 33 17 19 7 0 0 57 26 54
2019 FI-04 14 48 5 19 14 0 0 62 33 21
2018 FI 22 47 16 11 3 0 0 69 15 117
2018 FI-01 17 67 8 8 0 0 0 83 8 12
2018 FI-02 23 50 17 10 0 0 0 73 10 30
2018 FI-03 25 40 18 11 5 0 0 65 16 55
2018 FI-04 17 44 17 17 6 0 0 61 22 18
2017 FI 24 47 16 7 6 0 0 71 13 124
2017 FI-01 25 58 13 0 4 0 0 83 4 24
2017 FI-02 17 43 23 11 6 0 0 60 17 35
2017 FI-03 26 48 17 7 2 0 0 74 9 46
2017 FI-04 31 38 6 6 19 0 0 69 25 16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 42 9 4 3 0 0 85 6 158
2020 FI-01 26 61 13 0 0 0 0 87 0 23
2020 FI-02 44 36 6 10 4 0 0 80 14 50
2020 FI-03 52 33 10 2 3 0 0 84 5 58
2020 FI-04 40 56 4 0 0 0 0 96 0 25
2019 FI 36 44 12 6 1 1 0 81 7 137
2019 FI-01 42 47 5 5 0 0 0 89 5 19
2019 FI-02 35 47 7 7 2 2 0 83 10 43
2019 FI-03 36 42 15 6 2 0 0 77 8 53
2019 FI-04 35 45 15 5 0 0 0 80 5 20
2018 FI 35 52 10 1 2 0 0 87 3 117
2018 FI-01 42 42 17 0 0 0 0 83 0 12
2018 FI-02 43 47 10 0 0 0 0 90 0 30
2018 FI-03 29 56 9 2 4 0 0 85 5 55
2018 FI-04 39 50 11 0 0 0 0 89 0 18
2017 FI 36 48 10 3 2 0 0 84 6 125
2017 FI-01 33 50 13 4 0 0 0 83 4 24
2017 FI-02 31 51 9 3 6 0 0 83 9 35
2017 FI-03 36 51 8 4 0 0 0 87 4 47
2017 FI-04 44 38 13 0 6 0 0 81 6 16
2014 FI 26 55 9 8 1 1 0 82 9 134
2014 FI-01 22 50 9 13 0 6 0 77 14 32
2014 FI-02 31 49 11 6 3 0 0 80 9 35
2014 FI-03 17 68 8 5 3 0 0 85 8 40
2014 FI-04 38 50 8 4 0 0 0 88 4 24

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 37 20 8 6 0 0 65 15 157
2020 FI-01 22 43 26 4 4 0 0 65 9 23
2020 FI-02 29 43 14 8 6 0 0 71 14 49
2020 FI-03 36 28 21 10 5 0 0 64 16 58
2020 FI-04 16 44 28 4 8 0 0 60 12 25
2019 FI 26 38 16 14 5 1 0 64 19 136
2019 FI-01 47 32 5 11 5 0 0 79 16 19
2019 FI-02 30 33 16 16 2 2 0 64 19 43
2019 FI-03 15 48 21 10 6 0 0 63 15 52
2019 FI-04 25 30 15 20 10 0 0 55 30 20
2018 FI 19 56 16 9 1 0 0 74 9 117
2018 FI-01 17 58 25 0 0 0 0 75 0 12
2018 FI-02 17 60 17 7 0 0 0 77 7 30
2018 FI-03 20 56 9 13 2 0 0 76 15 55
2018 FI-04 22 50 28 0 0 0 0 72 0 18
2017 FI 21 44 16 13 6 0 0 65 19 125
2017 FI-01 21 50 8 8 13 0 0 71 21 24
2017 FI-02 20 34 20 17 9 0 0 54 26 35
2017 FI-03 19 55 15 8 2 0 0 75 11 47
2017 FI-04 19 31 25 19 6 0 0 50 25 16

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 38 17 3 1 0 0 80 3 157
2020 FI-01 43 43 13 0 0 0 0 87 0 23
2020 FI-02 41 41 14 2 2 0 0 82 4 49
2020 FI-03 47 33 16 5 0 0 0 79 5 58
2020 FI-04 32 44 24 0 0 0 0 76 0 25
2019 FI 44 38 12 4 1 0 0 83 5 138
2019 FI-01 42 42 5 5 5 0 0 84 11 19
2019 FI-02 40 42 14 5 0 0 0 81 5 43
2019 FI-03 45 36 15 4 0 0 0 81 4 53
2019 FI-04 52 38 10 0 0 0 0 90 0 21
2018 FI 34 49 13 3 0 0 0 84 3 116
2018 FI-01 50 25 25 0 0 0 0 75 0 12
2018 FI-02 24 55 21 0 0 0 0 79 0 29
2018 FI-03 36 49 7 7 0 0 0 85 7 55
2018 FI-04 39 56 6 0 0 0 0 94 0 18
2017 FI 44 45 7 3 1 0 0 89 4 124
2017 FI-01 54 33 4 8 0 0 0 88 8 24
2017 FI-02 41 44 9 3 3 0 0 85 6 34
2017 FI-03 38 53 8 0 0 0 0 92 0 47
2017 FI-04 44 50 0 6 0 0 0 94 6 16
2014 FI 47 38 12 1 2 0 0 85 3 134
2014 FI-01 31 45 18 3 3 0 0 75 6 32
2014 FI-02 52 26 20 0 3 0 0 77 3 35
2014 FI-03 45 48 5 0 3 0 0 92 3 40
2014 FI-04 67 33 0 0 0 0 0 100 0 24

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 40 13 8 8 0 0 71 16 157
2020 FI-01 26 43 22 4 4 0 0 70 9 23
2020 FI-02 28 44 8 8 12 0 0 72 20 50
2020 FI-03 37 37 12 9 5 0 0 74 14 57
2020 FI-04 28 40 20 8 4 0 0 68 12 25
2019 FI 27 42 13 15 2 1 0 69 18 138
2019 FI-01 32 42 16 11 0 0 0 74 11 19
2019 FI-02 35 40 9 9 5 2 0 76 14 43
2019 FI-03 22 39 17 20 2 0 0 61 22 54
2019 FI-04 15 55 10 20 0 0 0 70 20 20
2018 FI 28 51 9 10 1 0 0 79 11 117
2018 FI-01 33 50 8 8 0 0 0 83 8 12
2018 FI-02 27 47 20 7 0 0 0 73 7 30
2018 FI-03 29 51 5 13 2 0 0 80 15 55
2018 FI-04 28 61 6 6 0 0 0 89 6 18
2017 FI 24 53 10 10 2 0 0 77 13 124
2017 FI-01 25 54 13 4 4 0 0 79 8 24
2017 FI-02 18 44 12 21 6 0 0 62 26 34
2017 FI-03 30 55 6 8 0 0 0 85 8 47
2017 FI-04 19 69 6 6 0 0 0 88 6 16
2014 FI 21 45 15 11 7 1 0 67 18 135
2014 FI-01 12 37 22 9 16 3 0 51 26 32
2014 FI-02 28 36 11 19 6 0 0 64 25 36
2014 FI-03 15 62 15 8 0 0 0 77 8 40
2014 FI-04 38 38 13 4 8 0 0 75 13 24

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 37 13 8 9 1 0 70 17 158
2020 FI-01 43 30 9 9 4 4 0 77 14 23
2020 FI-02 26 40 14 10 10 0 0 66 20 50
2020 FI-03 38 31 16 7 9 0 0 69 16 58
2020 FI-04 24 56 4 8 8 0 0 80 16 25
2019 FI 25 41 14 16 3 1 0 67 19 139
2019 FI-01 26 42 21 11 0 0 0 68 11 19
2019 FI-02 35 37 12 12 2 2 0 74 14 43
2019 FI-03 22 37 17 19 6 0 0 59 24 54
2019 FI-04 14 52 10 24 0 0 0 67 24 21
2018 FI 31 47 10 10 2 0 0 78 11 115
2018 FI-01 33 50 17 0 0 0 0 83 0 12
2018 FI-02 33 47 13 7 0 0 0 80 7 30
2018 FI-03 30 45 9 13 2 0 0 75 15 53
2018 FI-04 33 50 6 6 6 0 0 83 11 18
2017 FI 26 44 18 9 2 0 1 71 11 124
2017 FI-01 25 50 13 13 0 0 0 75 13 24
2017 FI-02 21 41 21 12 6 0 0 62 18 34
2017 FI-03 30 47 17 2 2 0 2 78 4 47
2017 FI-04 19 44 19 19 0 0 0 63 19 16
2014 FI 31 34 20 10 4 0 0 66 14 134
2014 FI-01 31 25 19 13 12 0 0 56 25 32
2014 FI-02 29 34 20 14 3 0 0 63 17 35
2014 FI-03 24 45 23 8 0 0 0 70 8 40
2014 FI-04 46 29 17 4 4 0 0 75 8 24

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 48 7 10 5 1 0 78 15 157
2020 FI-01 32 55 5 5 5 0 0 86 9 22
2020 FI-02 30 48 4 12 4 2 0 80 16 50
2020 FI-03 31 43 14 9 3 0 0 74 12 58
2020 FI-04 20 60 0 12 8 0 0 80 20 25
2019 FI 24 41 17 14 5 0 0 64 19 138
2019 FI-01 37 37 16 11 0 0 0 74 11 19
2019 FI-02 30 40 14 9 7 0 0 70 16 43
2019 FI-03 17 44 21 12 6 0 0 62 17 52
2019 FI-04 14 41 9 32 5 0 0 55 36 22
2018 FI 28 45 18 7 2 0 0 74 9 117
2018 FI-01 42 42 17 0 0 0 0 83 0 12
2018 FI-02 37 37 17 10 0 0 0 73 10 30
2018 FI-03 24 45 20 9 2 0 0 69 11 55
2018 FI-04 22 56 17 0 6 0 0 78 6 18
2017 FI 27 41 15 12 5 0 0 68 17 124
2017 FI-01 42 33 8 8 8 0 0 75 17 24
2017 FI-02 18 35 18 21 9 0 0 53 29 34
2017 FI-03 30 49 11 9 2 0 0 79 11 47
2017 FI-04 13 44 38 6 0 0 0 56 6 16
2014 FI 24 46 16 9 5 0 0 69 14 134
2014 FI-01 28 38 9 12 13 0 0 66 25 32
2014 FI-02 23 37 26 11 3 0 0 60 14 35
2014 FI-03 23 55 18 5 0 0 0 77 5 40
2014 FI-04 25 50 8 8 8 0 0 75 17 24

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 45 15 7 1 0 0 78 8 158
2020 FI-01 39 43 13 4 0 0 0 83 4 23
2020 FI-02 32 46 14 8 0 0 0 78 8 50
2020 FI-03 34 47 14 3 2 0 0 81 5 58
2020 FI-04 24 44 20 12 0 0 0 68 12 25
2019 FI 33 48 10 8 1 0 0 81 9 140
2019 FI-01 37 47 0 16 0 0 0 84 16 19
2019 FI-02 37 44 9 7 2 0 0 81 9 43
2019 FI-03 26 52 15 6 2 0 0 78 7 54
2019 FI-04 36 50 9 5 0 0 0 86 5 22
2018 FI 34 52 11 3 1 0 0 85 3 116
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 33 43 20 3 0 0 0 77 3 30
2018 FI-03 31 56 7 4 2 0 0 87 6 54
2018 FI-04 44 44 11 0 0 0 0 89 0 18
2017 FI 33 47 15 5 1 0 0 80 6 124
2017 FI-01 46 38 13 4 0 0 0 83 4 24
2017 FI-02 26 50 15 6 3 0 0 76 9 34
2017 FI-03 28 55 15 2 0 0 0 83 2 47
2017 FI-04 38 38 19 6 0 0 0 75 6 16
2014 FI 31 43 15 5 5 1 0 74 11 134
2014 FI-01 25 38 16 12 9 0 0 63 22 32
2014 FI-02 34 31 23 3 9 0 0 66 11 35
2014 FI-03 30 55 8 3 3 3 0 87 5 40
2014 FI-04 42 46 13 0 0 0 0 88 0 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 31 29 11 3 0 0 57 14 157
2020 FI-01 39 30 22 4 4 0 0 70 9 23
2020 FI-02 37 37 22 2 2 0 0 73 4 49
2020 FI-03 24 33 24 14 5 0 0 57 19 58
2020 FI-04 4 16 56 24 0 0 0 20 24 25
2019 FI 27 36 20 11 6 1 0 63 17 140
2019 FI-01 47 26 21 0 0 5 0 78 0 19
2019 FI-02 33 44 14 5 5 0 0 77 9 43
2019 FI-03 24 31 20 17 7 0 0 56 24 54
2019 FI-04 9 41 23 18 9 0 0 50 27 22
2018 FI 28 38 20 11 2 1 0 67 13 117
2018 FI-01 58 33 0 0 0 8 0 100 0 12
2018 FI-02 33 43 20 3 0 0 0 77 3 30
2018 FI-03 22 38 20 16 4 0 0 60 20 55
2018 FI-04 22 33 28 17 0 0 0 56 17 18
2017 FI 22 49 13 14 2 0 0 71 16 125
2017 FI-01 38 58 4 0 0 0 0 96 0 24
2017 FI-02 26 60 0 14 0 0 0 86 14 35
2017 FI-03 13 42 24 21 0 0 0 55 21 47
2017 FI-04 19 31 25 13 13 0 0 50 25 16
2014 FI 23 48 18 9 2 0 0 71 11 135
2014 FI-01 22 44 25 7 3 0 0 66 10 32
2014 FI-02 30 47 11 11 0 0 0 78 11 36
2014 FI-03 18 60 15 8 0 0 0 77 8 40
2014 FI-04 25 33 21 13 8 0 0 58 21 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 31 37 20 8 1 0 27 36 158
2020 FI-01 4 22 48 22 4 0 0 26 26 23
2020 FI-02 2 34 26 30 6 2 0 37 37 50
2020 FI-03 5 31 36 14 14 0 0 28 36 58
2020 FI-04 4 36 48 12 0 0 0 12 40 25
2019 FI 6 31 41 15 6 0 0 21 37 140
2019 FI-01 0 11 58 21 11 0 0 32 11 19
2019 FI-02 9 23 47 9 12 0 0 21 33 43
2019 FI-03 9 37 35 15 4 0 0 19 46 54
2019 FI-04 0 41 36 23 0 0 0 23 41 22
2018 FI 10 33 31 22 4 0 0 26 43 116
2018 FI-01 9 0 45 36 9 0 0 45 9 11
2018 FI-02 3 30 27 30 10 0 0 40 33 30
2018 FI-03 13 38 33 15 2 0 0 16 51 55
2018 FI-04 17 44 22 17 0 0 0 17 61 18
2017 FI 10 24 36 18 9 2 2 27 35 125
2017 FI-01 8 13 29 25 17 4 4 45 23 24
2017 FI-02 14 26 34 14 3 3 6 19 44 35
2017 FI-03 11 23 43 15 8 0 0 23 34 47
2017 FI-04 0 38 25 25 13 0 0 38 38 16
2014 FI 13 33 34 13 2 0 4 16 49 135
2014 FI-01 12 19 28 34 3 0 3 38 32 32
2014 FI-02 19 31 36 3 3 0 8 6 55 36
2014 FI-03 13 38 43 7 0 0 0 7 50 40
2014 FI-04 8 50 25 13 0 0 4 13 61 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 16 31 29 12 5 1 43 24 155
2020 FI-01 4 4 26 39 17 9 0 62 10 23
2020 FI-02 6 17 23 33 15 4 2 51 24 48
2020 FI-03 7 16 38 24 12 2 2 38 23 58
2020 FI-04 8 29 38 21 0 4 0 22 39 24
2019 FI 9 24 29 25 12 1 0 37 33 140
2019 FI-01 0 16 21 42 21 0 0 63 16 19
2019 FI-02 9 21 23 33 14 0 0 47 30 43
2019 FI-03 13 26 33 15 11 2 0 26 40 54
2019 FI-04 5 27 41 23 5 0 0 27 32 22
2018 FI 10 20 37 25 7 1 0 33 30 114
2018 FI-01 0 9 27 55 9 0 0 64 9 11
2018 FI-02 10 17 30 30 10 3 0 41 28 30
2018 FI-03 11 26 38 17 8 0 0 25 38 53
2018 FI-04 11 17 44 28 0 0 0 28 28 18
2017 FI 13 23 26 22 10 2 4 34 39 125
2017 FI-01 4 13 17 29 29 8 0 64 18 24
2017 FI-02 17 23 29 14 6 0 11 23 45 35
2017 FI-03 13 26 28 21 8 2 2 31 40 47
2017 FI-04 19 31 25 25 0 0 0 25 50 16
2014 FI 20 29 27 12 4 5 3 18 53 134
2014 FI-01 16 19 19 22 13 7 3 39 40 31
2014 FI-02 22 17 39 8 3 6 6 13 44 36
2014 FI-03 10 50 29 8 3 0 0 10 60 40
2014 FI-04 33 29 17 13 0 4 4 14 68 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 9 20 44 16 8 2 2 24 30 158
2020 FI-01 13 17 39 17 13 0 0 30 30 23
2020 FI-02 14 16 32 24 4 6 4 31 33 50
2020 FI-03 3 19 48 16 12 0 2 28 23 58
2020 FI-04 8 36 56 0 0 0 0 0 44 25
2019 FI 15 26 35 19 4 1 0 23 42 140
2019 FI-01 5 32 32 32 0 0 0 32 37 19
2019 FI-02 12 16 37 23 9 2 0 33 29 43
2019 FI-03 17 26 41 13 4 0 0 17 43 54
2019 FI-04 23 45 18 14 0 0 0 14 68 22
2018 FI 15 24 40 15 4 1 1 19 40 115
2018 FI-01 9 9 27 36 9 0 9 50 20 11
2018 FI-02 17 3 43 20 13 3 0 34 21 30
2018 FI-03 13 35 43 9 0 0 0 9 48 54
2018 FI-04 17 33 39 11 0 0 0 11 50 18
2017 FI 19 22 38 11 6 2 1 18 42 125
2017 FI-01 13 21 38 13 8 4 4 23 36 24
2017 FI-02 20 23 31 20 3 3 0 24 44 35
2017 FI-03 17 19 47 4 11 2 0 15 37 47
2017 FI-04 38 25 38 0 0 0 0 0 63 16
2014 FI 22 31 27 12 2 3 2 15 56 135
2014 FI-01 16 28 18 25 3 10 0 32 48 32
2014 FI-02 19 28 36 6 0 3 8 6 53 36
2014 FI-03 28 33 28 9 3 0 0 12 60 40
2014 FI-04 29 38 25 8 0 0 0 8 67 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 18 41 22 11 1 1 33 25 158
2020 FI-01 4 9 30 30 26 0 0 57 13 23
2020 FI-02 2 14 38 30 12 2 2 44 17 50
2020 FI-03 10 16 45 21 9 0 0 29 26 58
2020 FI-04 4 44 48 4 0 0 0 4 48 25
2019 FI 9 22 37 24 7 0 0 32 31 139
2019 FI-01 0 5 37 42 16 0 0 58 5 19
2019 FI-02 14 14 33 28 12 0 0 40 28 43
2019 FI-03 6 30 40 21 4 0 0 25 36 53
2019 FI-04 9 36 41 14 0 0 0 14 45 22
2018 FI 10 23 34 25 7 1 0 32 33 115
2018 FI-01 9 0 18 45 18 9 0 70 10 11
2018 FI-02 3 10 34 41 10 0 0 52 14 29
2018 FI-03 16 27 36 15 5 0 0 20 44 55
2018 FI-04 6 39 39 17 0 0 0 17 44 18
2017 FI 6 20 40 20 11 2 2 32 26 125
2017 FI-01 0 0 42 29 25 0 4 57 0 24
2017 FI-02 9 29 29 20 9 3 3 30 39 35
2017 FI-03 6 23 41 19 8 2 0 28 30 47
2017 FI-04 6 19 69 6 0 0 0 6 25 16
2014 FI 10 16 39 22 7 2 3 31 27 135
2014 FI-01 12 6 25 28 19 3 7 52 20 32
2014 FI-02 14 11 33 31 3 3 6 36 27 36
2014 FI-03 5 23 48 15 7 3 0 22 28 40
2014 FI-04 13 21 54 13 0 0 0 13 33 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 25 31 19 9 1 1 29 39 158
2020 FI-01 9 17 30 35 9 0 0 43 26 23
2020 FI-02 8 24 24 28 10 4 2 40 34 50
2020 FI-03 17 26 31 10 14 0 2 25 44 58
2020 FI-04 12 36 44 8 0 0 0 8 48 25
2019 FI 19 26 30 20 4 1 0 25 45 140
2019 FI-01 5 16 26 42 11 0 0 53 21 19
2019 FI-02 12 16 42 21 7 2 0 29 29 43
2019 FI-03 22 37 24 13 2 2 0 15 60 54
2019 FI-04 32 27 23 18 0 0 0 18 59 22
2018 FI 15 32 31 15 4 2 1 20 48 115
2018 FI-01 9 9 27 27 9 9 9 44 22 11
2018 FI-02 10 23 40 17 7 3 0 24 34 30
2018 FI-03 20 35 28 13 4 0 0 17 56 54
2018 FI-04 11 56 22 11 0 0 0 11 67 18
2017 FI 21 24 35 10 7 1 2 17 46 125
2017 FI-01 8 13 33 17 17 4 8 38 24 24
2017 FI-02 29 26 34 9 3 0 0 11 54 35
2017 FI-03 21 23 38 6 8 0 2 15 46 47
2017 FI-04 25 38 25 13 0 0 0 13 63 16
2014 FI 28 24 21 19 4 1 3 24 54 135
2014 FI-01 32 9 9 41 9 0 0 50 41 32
2014 FI-02 22 31 19 14 3 0 11 19 59 36
2014 FI-03 28 25 34 10 0 3 0 10 54 40
2014 FI-04 33 29 17 17 4 0 0 21 63 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 19 34 18 11 4 2 31 33 157
2020 FI-01 13 17 17 26 17 9 0 48 33 23
2020 FI-02 12 18 29 22 8 4 6 34 34 49
2020 FI-03 12 16 40 17 14 2 0 32 28 58
2020 FI-04 12 28 44 8 4 4 0 13 42 25
2019 FI 20 33 30 9 5 3 0 14 55 139
2019 FI-01 0 37 37 16 5 5 0 22 39 19
2019 FI-02 16 30 28 12 9 5 0 22 49 43
2019 FI-03 26 36 28 4 4 2 0 8 63 53
2019 FI-04 27 27 36 9 0 0 0 9 55 22
2018 FI 12 35 34 13 3 3 1 16 49 115
2018 FI-01 0 36 18 27 0 9 9 33 44 11
2018 FI-02 13 27 37 13 7 3 0 21 41 30
2018 FI-03 15 41 30 11 2 2 0 13 57 54
2018 FI-04 11 33 50 6 0 0 0 6 44 18
2017 FI 23 29 32 10 5 1 0 15 53 124
2017 FI-01 17 29 25 21 4 4 0 26 48 24
2017 FI-02 31 31 26 6 6 0 0 11 63 35
2017 FI-03 19 30 38 8 4 0 0 13 49 47
2017 FI-04 27 27 40 0 7 0 0 7 53 15
2014 FI 16 26 32 15 7 1 4 23 44 135
2014 FI-01 22 25 10 22 15 3 3 40 50 32
2014 FI-02 17 22 42 11 3 0 6 15 41 36
2014 FI-03 15 28 37 13 5 0 3 18 44 40
2014 FI-04 13 29 38 17 4 0 0 21 42 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 20 34 25 10 4 0 36 29 157
2020 FI-01 13 9 26 35 13 4 0 50 23 23
2020 FI-02 8 18 24 29 10 10 0 43 30 49
2020 FI-03 7 22 33 26 12 0 0 38 29 58
2020 FI-04 8 24 60 8 0 0 0 8 32 25
2019 FI 12 29 34 19 4 1 0 24 41 140
2019 FI-01 5 16 42 32 0 5 0 33 22 19
2019 FI-02 9 21 28 30 9 2 0 40 31 43
2019 FI-03 13 31 37 15 4 0 0 19 44 54
2019 FI-04 18 50 32 0 0 0 0 0 68 22
2018 FI 7 29 35 23 5 0 1 28 36 114
2018 FI-01 9 9 18 45 9 0 9 60 20 11
2018 FI-02 7 17 37 33 7 0 0 40 23 30
2018 FI-03 8 34 36 17 6 0 0 23 42 53
2018 FI-04 0 44 44 11 0 0 0 11 44 18
2017 FI 7 28 37 15 10 1 2 26 36 125
2017 FI-01 8 21 21 25 25 0 0 50 29 24
2017 FI-02 11 31 34 11 9 0 3 21 44 35
2017 FI-03 4 25 45 13 8 2 2 22 31 47
2017 FI-04 6 38 44 13 0 0 0 13 44 16
2014 FI 14 27 32 15 5 3 4 22 44 133
2014 FI-01 16 10 25 23 16 7 3 43 29 31
2014 FI-02 11 33 28 17 0 3 8 19 50 36
2014 FI-03 8 43 38 8 4 0 0 12 50 40
2014 FI-04 26 17 39 13 0 0 4 14 45 23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 13 42 27 11 1 1 38 19 157
2020 FI-01 9 9 30 35 17 0 0 52 17 23
2020 FI-02 4 12 38 34 8 2 2 44 17 50
2020 FI-03 5 14 41 26 14 0 0 40 19 58
2020 FI-04 4 21 63 8 4 0 0 13 25 24
2019 FI 7 20 35 24 12 2 0 37 28 139
2019 FI-01 0 26 32 32 11 0 0 42 26 19
2019 FI-02 2 17 36 31 10 5 0 43 20 42
2019 FI-03 11 11 41 22 13 2 0 36 23 54
2019 FI-04 14 41 18 9 18 0 0 27 55 22
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 28 20 6 8 6 6 61 17 158
2020 FI-01 13 17 30 4 9 13 13 41 18 23
2020 FI-02 34 26 16 6 10 4 4 65 17 50
2020 FI-03 28 31 16 9 7 7 3 65 17 58
2020 FI-04 16 40 24 4 4 4 8 64 9 25
2019 FI 20 31 20 9 9 9 3 58 20 137
2019 FI-01 11 50 11 6 6 11 6 73 13 18
2019 FI-02 23 23 16 12 16 5 5 51 31 43
2019 FI-03 15 28 28 9 6 11 2 50 17 53
2019 FI-04 38 33 10 5 5 10 0 79 11 21
2018 FI 20 37 25 10 2 2 4 61 12 114
2018 FI-01 25 8 50 8 0 0 8 36 9 12
2018 FI-02 21 41 28 0 7 3 0 64 7 29
2018 FI-03 20 33 24 15 0 2 6 58 16 54
2018 FI-04 17 61 11 6 0 0 6 82 6 18
2017 FI 26 30 20 12 4 4 4 61 17 125
2017 FI-01 25 38 13 0 8 8 8 75 10 24
2017 FI-02 26 11 40 14 6 3 0 38 21 35
2017 FI-03 28 43 13 13 0 2 2 73 13 47
2017 FI-04 19 25 13 19 6 6 13 54 31 16
2014 FI 21 39 18 7 4 6 4 67 13 135
2014 FI-01 22 41 19 9 9 0 0 63 18 32
2014 FI-02 31 28 17 6 3 8 8 70 10 36
2014 FI-03 13 45 20 13 0 5 5 64 14 40
2014 FI-04 25 42 17 0 8 4 4 73 9 24

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 29 10 5 5 0 0 80 10 158
2020 FI-01 39 30 17 9 4 0 0 70 13 23
2020 FI-02 48 28 10 8 6 0 0 76 14 50
2020 FI-03 60 26 7 3 3 0 0 86 7 58
2020 FI-04 48 36 12 0 4 0 0 84 4 25
2019 FI 36 42 8 7 6 1 0 79 13 139
2019 FI-01 37 47 5 11 0 0 0 84 11 19
2019 FI-02 40 28 14 7 12 0 0 67 19 43
2019 FI-03 28 49 8 8 4 4 0 80 12 53
2019 FI-04 45 45 0 5 5 0 0 91 9 22
2018 FI 42 41 9 7 1 0 0 83 8 112
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 41 41 10 7 0 0 0 83 7 29
2018 FI-03 43 37 11 9 0 0 0 80 9 54
2018 FI-04 47 35 6 6 6 0 0 82 12 17
2017 FI 42 36 12 5 5 0 0 78 10 124
2017 FI-01 29 46 4 13 8 0 0 75 21 24
2017 FI-02 40 29 20 3 9 0 0 69 11 35
2017 FI-03 41 44 13 0 2 0 0 85 2 46
2017 FI-04 63 25 0 13 0 0 0 88 13 16
2014 FI 44 35 10 7 3 1 1 80 11 135
2014 FI-01 38 31 15 7 9 0 0 69 16 32
2014 FI-02 42 28 14 11 0 3 3 73 12 36
2014 FI-03 45 40 8 8 0 0 0 85 8 40
2014 FI-04 54 38 0 4 4 0 0 92 8 24

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 55 34 4 4 3 0 0 89 7 158
2020 FI-01 52 35 9 4 0 0 0 87 4 23
2020 FI-02 56 32 0 8 4 0 0 88 12 50
2020 FI-03 59 29 5 3 3 0 0 88 7 58
2020 FI-04 52 44 4 0 0 0 0 96 0 25
2019 FI 45 40 5 4 5 1 0 85 10 136
2019 FI-01 68 21 0 11 0 0 0 89 11 19
2019 FI-02 48 36 5 5 7 0 0 83 12 42
2019 FI-03 33 48 7 4 6 2 0 83 9 54
2019 FI-04 47 47 0 0 5 0 0 95 5 19
2018 FI 43 48 5 4 0 0 0 91 4 114
2018 FI-01 58 42 0 0 0 0 0 100 0 12
2018 FI-02 45 48 3 3 0 0 0 93 3 29
2018 FI-03 37 48 9 6 0 0 0 85 6 54
2018 FI-04 50 50 0 0 0 0 0 100 0 18
2017 FI 45 42 7 1 4 1 0 88 5 125
2017 FI-01 58 38 0 0 4 0 0 96 4 24
2017 FI-02 43 34 11 0 9 3 0 79 9 35
2017 FI-03 38 51 11 0 0 0 0 89 0 47
2017 FI-04 44 50 0 0 6 0 0 94 6 16
2014 FI 39 49 5 4 2 0 1 89 6 135
2014 FI-01 35 53 3 6 3 0 0 88 9 32
2014 FI-02 36 50 6 6 0 0 3 89 6 36
2014 FI-03 38 50 10 0 3 0 0 87 3 40
2014 FI-04 50 42 0 4 4 0 0 92 8 24

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 41 10 4 3 0 0 83 7 157
2020 FI-01 30 48 13 4 4 0 0 78 9 23
2020 FI-02 42 40 6 6 6 0 0 82 12 50
2020 FI-03 51 37 9 2 2 0 0 88 4 57
2020 FI-04 40 44 12 4 0 0 0 84 4 25
2019 FI 36 42 14 1 4 1 0 80 6 140
2019 FI-01 47 42 5 5 0 0 0 89 5 19
2019 FI-02 40 35 14 0 9 2 0 76 10 43
2019 FI-03 35 39 20 0 4 2 0 75 4 54
2019 FI-04 27 59 9 5 0 0 0 86 5 22
2018 FI 38 50 12 1 0 0 0 88 1 113
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 45 38 14 3 0 0 0 83 3 29
2018 FI-03 38 53 9 0 0 0 0 91 0 53
2018 FI-04 33 50 17 0 0 0 0 83 0 18

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 27 7 9 7 8 3 75 18 158
2020 FI-01 30 26 9 17 9 4 4 62 29 23
2020 FI-02 34 22 10 10 10 12 2 65 23 50
2020 FI-03 53 26 7 3 3 5 2 85 7 58
2020 FI-04 36 40 0 12 4 4 4 83 17 25
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 26 13 1 3 1 3 81 5 158
2020 FI-01 39 30 22 0 0 0 9 76 0 23
2020 FI-02 46 26 14 2 8 2 2 75 10 50
2020 FI-03 62 26 9 0 0 2 2 91 0 58
2020 FI-04 56 24 12 0 4 0 4 83 4 25
2019 FI 44 35 12 2 4 2 1 82 6 139
2019 FI-01 37 42 11 0 0 5 5 88 0 19
2019 FI-02 47 35 9 2 5 2 0 83 7 43
2019 FI-03 45 34 13 2 4 2 0 81 6 53
2019 FI-04 41 32 14 5 5 0 5 76 10 22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 39 10 8 5 0 1 76 14 157
2020 FI-01 39 48 9 0 4 0 0 87 4 23
2020 FI-02 30 42 6 12 8 0 2 73 20 50
2020 FI-03 45 34 12 7 2 0 0 79 9 58
2020 FI-04 25 42 17 4 8 0 4 70 13 24
2019 FI 37 34 12 9 6 1 1 72 15 139
2019 FI-01 32 58 0 11 0 0 0 89 11 19
2019 FI-02 47 28 9 7 7 2 0 76 14 43
2019 FI-03 35 33 19 6 6 0 2 70 11 54
2019 FI-04 24 29 10 24 10 0 5 55 35 21
2018 FI 32 42 19 5 3 0 0 73 8 113
2018 FI-01 25 42 33 0 0 0 0 67 0 12
2018 FI-02 40 40 17 3 0 0 0 80 3 30
2018 FI-03 33 43 15 6 4 0 0 76 9 54
2018 FI-04 13 47 20 13 7 0 0 60 20 15
2017 FI 28 39 10 11 10 2 1 69 21 125
2017 FI-01 33 42 13 8 4 0 0 75 13 24
2017 FI-02 29 29 9 14 17 3 0 59 32 35
2017 FI-03 28 47 11 8 4 0 2 76 13 47
2017 FI-04 19 44 6 13 13 6 0 67 27 16
2014 FI 21 40 20 9 7 1 1 63 17 135
2014 FI-01 13 57 3 12 12 3 0 71 25 32
2014 FI-02 28 36 22 3 6 0 6 68 9 36
2014 FI-03 23 37 23 13 5 0 0 60 18 40
2014 FI-04 21 33 25 8 8 4 0 57 17 24

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 31 11 4 6 3 0 77 11 157
2020 FI-01 48 26 17 4 4 0 0 74 9 23
2020 FI-02 40 42 4 2 10 2 0 84 12 50
2020 FI-03 48 29 10 5 3 3 0 80 9 58
2020 FI-04 42 21 21 4 8 4 0 65 13 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 35 8 5 5 1 1 81 10 158
2020 FI-01 35 43 13 0 4 4 0 82 5 23
2020 FI-02 42 40 6 4 8 0 0 82 12 50
2020 FI-03 60 21 10 5 3 0 0 81 9 58
2020 FI-04 32 52 4 4 4 0 4 88 8 25
2019 FI 41 31 11 11 5 0 1 73 16 140
2019 FI-01 53 37 5 5 0 0 0 89 5 19
2019 FI-02 44 30 7 7 12 0 0 74 19 43
2019 FI-03 41 28 15 15 2 0 0 69 17 54
2019 FI-04 32 36 9 14 5 0 5 71 19 22
2018 FI 36 43 16 4 1 0 0 79 5 111
2018 FI-01 27 64 9 0 0 0 0 91 0 11
2018 FI-02 40 40 13 3 3 0 0 80 7 30
2018 FI-03 38 36 21 6 0 0 0 74 6 53
2018 FI-04 33 53 13 0 0 0 0 87 0 15
2017 FI 39 33 14 5 10 0 0 72 14 125
2017 FI-01 42 33 17 4 4 0 0 75 8 24
2017 FI-02 37 26 9 9 20 0 0 63 29 35
2017 FI-03 42 38 13 4 2 0 0 81 6 47
2017 FI-04 31 38 19 0 13 0 0 69 13 16
2014 FI 32 40 15 8 4 0 1 72 13 135
2014 FI-01 34 38 12 9 6 0 0 72 15 32
2014 FI-02 36 39 11 6 6 0 3 77 11 36
2014 FI-03 32 40 15 10 3 0 0 72 13 40
2014 FI-04 25 33 29 8 4 0 0 58 13 24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 45 55 158
2020 FI-01 35 65 23
2020 FI-02 44 56 50
2020 FI-03 53 47 58
2020 FI-04 40 60 25

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 23 8 2 1 5 6 88 4 158
2020 FI-01 48 26 9 4 0 4 9 85 5 23
2020 FI-02 46 26 10 2 2 8 6 84 5 50
2020 FI-03 69 14 5 2 2 3 5 91 4 58
2020 FI-04 44 36 8 0 0 4 8 91 0 25

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 29 6 5 6 0 1 83 11 158
2020 FI-01 43 48 4 0 4 0 0 91 4 23
2020 FI-02 52 32 2 8 6 0 0 84 14 50
2020 FI-03 67 19 7 2 5 0 0 86 7 58
2020 FI-04 36 32 16 4 8 0 4 71 13 25
2019 FI 41 34 11 7 6 0 0 75 14 140
2019 FI-01 58 26 5 11 0 0 0 84 11 19
2019 FI-02 42 40 7 2 9 0 0 81 12 43
2019 FI-03 43 30 19 6 4 0 0 72 9 54
2019 FI-04 27 32 9 18 14 0 0 59 32 22
2018 FI 42 39 12 5 2 0 0 81 7 113
2018 FI-01 33 58 8 0 0 0 0 92 0 12
2018 FI-02 50 43 3 3 0 0 0 93 3 30
2018 FI-03 44 33 11 7 4 0 0 78 11 54
2018 FI-04 27 40 33 0 0 0 0 67 0 15
2017 FI 36 34 12 10 6 0 1 71 17 124
2017 FI-01 42 42 8 4 4 0 0 83 8 24
2017 FI-02 32 26 6 26 9 0 0 59 35 34
2017 FI-03 38 38 13 6 2 0 2 78 9 47
2017 FI-04 31 25 31 0 13 0 0 56 13 16
2014 FI 33 37 18 4 6 1 1 71 11 135
2014 FI-01 35 28 22 3 12 0 0 63 15 32
2014 FI-02 36 42 11 3 6 0 3 80 9 36
2014 FI-03 35 34 20 5 3 3 0 72 8 40
2014 FI-04 25 42 21 8 4 0 0 67 13 24
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 30 16 9 5 8 0 68 15 158
2020 FI-01 35 35 9 4 4 13 0 80 10 23
2020 FI-02 34 24 20 8 4 10 0 64 13 50
2020 FI-03 34 28 16 10 5 7 0 67 17 58
2020 FI-04 24 48 12 8 8 0 0 72 16 25
2019 FI 19 35 16 14 6 10 0 60 22 139
2019 FI-01 42 47 5 0 0 5 0 94 0 19
2019 FI-02 19 30 16 14 7 14 0 57 24 43
2019 FI-03 15 28 23 15 9 9 0 48 27 53
2019 FI-04 9 50 9 18 5 9 0 65 25 22
2018 FI 18 45 23 9 1 4 0 66 10 116
2018 FI-01 25 50 25 0 0 0 0 75 0 12
2018 FI-02 17 50 20 3 0 10 0 74 4 30
2018 FI-03 20 44 20 13 0 2 0 66 13 54
2018 FI-04 11 33 39 11 0 6 0 47 12 18
2017 FI 22 34 20 13 8 4 0 58 22 125
2017 FI-01 33 29 8 13 8 8 0 68 23 24
2017 FI-02 14 34 26 9 11 6 0 52 21 35
2017 FI-03 21 34 23 15 4 2 0 57 20 47
2017 FI-04 13 44 13 19 13 0 0 56 31 16
2014 FI 14 33 21 13 7 10 1 53 23 135
2014 FI-01 16 43 13 7 12 9 0 65 21 32
2014 FI-02 11 28 19 17 8 11 6 47 30 36
2014 FI-03 17 33 28 13 3 8 0 54 16 40
2014 FI-04 13 33 25 17 8 4 0 48 26 24

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 36 17 8 7 3 0 67 15 157
2020 FI-01 30 52 9 4 4 0 0 83 9 23
2020 FI-02 24 38 14 8 8 8 0 67 17 50
2020 FI-03 35 26 21 9 7 2 0 63 16 57
2020 FI-04 24 44 20 4 8 0 0 68 12 25
2019 FI 19 39 20 12 6 4 0 61 18 138
2019 FI-01 26 68 5 0 0 0 0 95 0 19
2019 FI-02 26 36 17 7 10 5 0 65 18 42
2019 FI-03 17 24 30 19 4 7 0 44 24 54
2019 FI-04 5 57 19 10 10 0 0 62 19 21
2018 FI 22 43 24 8 3 1 0 65 10 116
2018 FI-01 33 58 8 0 0 0 0 92 0 12
2018 FI-02 24 34 31 7 0 3 0 61 7 29
2018 FI-03 22 45 22 7 4 0 0 67 11 55
2018 FI-04 11 39 33 17 0 0 0 50 17 18
2017 FI 18 33 23 14 10 2 0 52 24 125
2017 FI-01 29 38 8 13 8 4 0 70 22 24
2017 FI-02 14 26 34 11 11 3 0 41 24 35
2017 FI-03 17 36 28 11 6 2 0 54 17 47
2017 FI-04 13 31 13 25 19 0 0 44 44 16
2014 FI 12 30 28 14 12 2 2 43 27 135
2014 FI-01 12 28 25 13 16 3 3 43 30 32
2014 FI-02 8 28 22 19 11 6 6 41 34 36
2014 FI-03 14 30 38 8 10 0 0 45 18 40
2014 FI-04 8 38 25 17 13 0 0 46 29 24

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 37 20 10 7 7 0 61 18 158
2020 FI-01 26 43 9 4 4 13 0 80 10 23
2020 FI-02 22 36 22 4 6 10 0 64 11 50
2020 FI-03 21 29 22 12 10 5 0 53 24 58
2020 FI-04 8 52 16 20 4 0 0 60 24 25
2019 FI 11 36 23 16 8 6 0 50 26 140
2019 FI-01 11 63 21 5 0 0 0 74 5 19
2019 FI-02 16 35 21 7 7 14 0 59 16 43
2019 FI-03 9 22 31 22 9 6 0 33 33 54
2019 FI-04 5 50 5 27 14 0 0 55 41 22
2018 FI 13 39 27 12 5 3 0 54 18 117
2018 FI-01 33 50 17 0 0 0 0 83 0 12
2018 FI-02 13 40 27 10 0 10 0 59 11 30
2018 FI-03 9 38 31 13 7 2 0 48 20 55
2018 FI-04 11 33 28 22 6 0 0 44 28 18
2017 FI 13 28 25 22 6 6 0 44 30 125
2017 FI-01 25 29 8 17 8 13 0 62 29 24
2017 FI-02 6 23 31 20 11 9 0 31 34 35
2017 FI-03 13 34 36 13 2 2 0 48 15 47
2017 FI-04 13 25 0 56 6 0 0 38 63 16
2014 FI 6 29 24 14 17 8 1 38 35 135
2014 FI-01 12 28 19 10 16 15 0 48 30 32
2014 FI-02 3 28 28 14 14 8 6 36 32 36
2014 FI-03 5 22 35 18 18 3 0 28 36 40
2014 FI-04 4 46 8 17 21 4 0 52 39 24

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 37 18 14 7 2 0 61 21 158
2020 FI-01 26 57 4 9 4 0 0 83 13 23
2020 FI-02 18 38 22 12 6 4 0 58 19 50
2020 FI-03 29 28 21 12 9 2 0 58 21 58
2020 FI-04 12 44 16 24 4 0 0 56 28 25
2019 FI 8 30 30 20 10 2 0 39 31 140
2019 FI-01 11 47 32 11 0 0 0 58 11 19
2019 FI-02 12 23 33 14 14 5 0 37 29 43
2019 FI-03 2 31 24 30 11 2 0 34 42 54
2019 FI-04 14 23 41 18 5 0 0 36 23 22
2018 FI 10 36 29 19 4 1 0 47 23 116
2018 FI-01 18 64 9 9 0 0 0 82 9 11
2018 FI-02 17 30 33 13 3 3 0 48 17 30
2018 FI-03 5 38 29 24 4 0 0 44 27 55
2018 FI-04 11 28 33 17 11 0 0 39 28 18
2017 FI 10 37 20 22 8 3 0 49 31 125
2017 FI-01 21 38 17 17 4 4 0 61 22 24
2017 FI-02 6 31 17 23 17 6 0 39 42 35
2017 FI-03 6 45 21 21 4 2 0 52 26 47
2017 FI-04 13 25 25 31 6 0 0 38 38 16
2014 FI 7 22 19 24 22 2 2 31 49 135
2014 FI-01 15 28 12 12 25 3 3 47 40 32
2014 FI-02 6 28 19 31 11 0 6 35 44 36
2014 FI-03 3 17 30 20 28 3 0 20 49 40
2014 FI-04 8 17 13 33 29 0 0 25 63 24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 31 13 4 4 0 0 79 8 157
2020 FI-01 57 39 4 0 0 0 0 96 0 23
2020 FI-02 57 24 10 4 4 0 0 82 8 49
2020 FI-03 45 28 21 5 2 0 0 72 7 58
2020 FI-04 28 44 8 8 12 0 0 72 20 25
2019 FI 29 34 19 11 4 3 0 65 16 140
2019 FI-01 58 26 11 5 0 0 0 84 5 19
2019 FI-02 30 37 16 14 0 2 0 69 14 43
2019 FI-03 22 31 20 13 7 6 0 57 22 54
2019 FI-04 18 36 27 9 9 0 0 55 18 22
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 48 18 9 4 1 0 69 13 158
2020 FI-01 17 65 4 9 0 4 0 86 9 23
2020 FI-02 26 40 16 10 6 2 0 67 16 50
2020 FI-03 17 47 24 9 3 0 0 64 12 58
2020 FI-04 12 52 24 8 4 0 0 64 12 25
2019 FI 16 47 19 11 6 1 0 64 17 140
2019 FI-01 21 58 16 5 0 0 0 79 5 19
2019 FI-02 30 44 14 5 7 0 0 74 12 43
2019 FI-03 9 43 26 17 6 0 0 52 22 54
2019 FI-04 5 59 14 14 9 0 0 64 23 22
2018 FI 15 50 27 4 4 0 0 64 9 115
2018 FI-01 25 58 8 8 0 0 0 83 8 12
2018 FI-02 28 55 14 3 0 0 0 83 3 29
2018 FI-03 7 47 38 2 5 0 0 55 7 55
2018 FI-04 12 35 29 12 12 0 0 47 24 17
2017 FI 20 48 20 8 4 0 0 68 12 125
2017 FI-01 38 58 4 0 0 0 0 96 0 24
2017 FI-02 17 46 23 6 9 0 0 63 14 35
2017 FI-03 17 45 32 6 0 0 0 62 6 47
2017 FI-04 6 56 6 25 6 0 0 63 31 16
2014 FI 10 33 22 21 9 1 2 45 32 135
2014 FI-01 15 41 12 15 13 3 0 58 29 32
2014 FI-02 11 28 30 17 6 3 6 43 24 36
2014 FI-03 3 37 30 23 8 0 0 40 30 40
2014 FI-04 17 25 8 33 13 0 4 43 48 24

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 35 27 13 8 3 0 52 21 158
2020 FI-01 17 52 13 4 4 9 0 76 10 23
2020 FI-02 14 34 32 10 6 4 0 50 17 50
2020 FI-03 17 29 26 16 10 2 0 47 26 58
2020 FI-04 8 36 32 20 4 0 0 44 24 25
2019 FI 7 36 21 24 9 1 0 44 34 140
2019 FI-01 5 63 16 16 0 0 0 68 16 19
2019 FI-02 12 42 14 23 7 2 0 55 31 43
2019 FI-03 6 30 24 22 17 2 0 36 40 54
2019 FI-04 5 23 32 36 5 0 0 27 41 22

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 39 15 9 6 4 2 68 16 158
2020 FI-01 22 43 4 17 0 13 0 75 20 23
2020 FI-02 18 46 16 10 4 4 2 68 15 50
2020 FI-03 33 31 17 7 7 2 3 67 15 58
2020 FI-04 28 40 16 8 8 0 0 68 16 25
2019 FI 22 44 15 10 5 4 1 69 16 140
2019 FI-01 5 58 21 16 0 0 0 63 16 19
2019 FI-02 23 37 14 12 9 5 0 63 22 43
2019 FI-03 26 43 13 9 2 6 2 74 12 54
2019 FI-04 27 50 14 0 9 0 0 77 9 22
2018 FI 21 48 17 9 3 1 0 70 13 116
2018 FI-01 17 42 17 17 8 0 0 58 25 12
2018 FI-02 21 59 14 3 3 0 0 79 7 29
2018 FI-03 22 40 22 13 2 2 0 63 15 55
2018 FI-04 22 61 11 0 6 0 0 83 6 18
2017 FI 23 49 10 9 5 3 1 75 14 125
2017 FI-01 17 63 4 4 4 8 0 86 9 24
2017 FI-02 17 40 11 17 9 6 0 61 27 35
2017 FI-03 28 51 15 6 0 0 0 79 6 47
2017 FI-04 31 50 0 0 13 0 6 87 13 16
2014 FI 18 43 13 10 8 4 3 66 20 135
2014 FI-01 18 25 3 22 22 7 3 48 49 32
2014 FI-02 17 44 22 3 6 3 6 67 9 36
2014 FI-03 14 50 15 15 0 3 3 68 16 40
2014 FI-04 29 50 8 0 8 4 0 83 9 24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 40 21 8 3 3 0 68 11 158
2020 FI-01 22 48 22 9 0 0 0 70 9 23
2020 FI-02 22 46 18 6 4 4 0 71 10 50
2020 FI-03 36 26 21 9 5 3 0 64 14 58
2020 FI-04 16 52 28 4 0 0 0 68 4 25
2019 FI 17 48 27 5 2 1 0 66 7 139
2019 FI-01 11 74 16 0 0 0 0 84 0 19
2019 FI-02 21 42 33 2 2 0 0 63 5 43
2019 FI-03 15 42 28 8 4 4 0 59 12 53
2019 FI-04 18 59 18 5 0 0 0 77 5 22
2018 FI 22 50 19 9 0 0 0 72 9 116
2018 FI-01 17 58 17 8 0 0 0 75 8 12
2018 FI-02 24 59 17 0 0 0 0 83 0 29
2018 FI-03 22 45 18 15 0 0 0 67 15 55
2018 FI-04 28 39 28 6 0 0 0 67 6 18

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 21 22 13 13 16 3 42 31 158
2020 FI-01 17 26 13 13 4 26 0 59 24 23
2020 FI-02 10 18 20 10 12 24 6 40 31 50
2020 FI-03 10 22 26 10 17 12 2 38 32 58
2020 FI-04 20 20 24 20 8 4 4 43 30 25
2019 FI 11 21 25 16 11 13 4 38 32 140
2019 FI-01 11 16 21 16 5 32 0 38 31 19
2019 FI-02 12 21 28 16 7 9 7 39 28 43
2019 FI-03 9 20 22 19 15 11 4 35 39 54
2019 FI-04 14 32 32 5 14 5 0 48 19 22
2018 FI 12 29 18 20 11 8 2 46 34 116
2018 FI-01 0 50 25 17 8 0 0 50 25 12
2018 FI-02 21 21 17 17 14 7 3 46 35 29
2018 FI-03 11 33 15 20 11 9 2 49 35 55
2018 FI-04 11 22 28 22 6 11 0 38 31 18
2017 FI 14 24 19 14 13 8 9 45 32 125
2017 FI-01 17 33 8 21 8 4 8 57 33 24
2017 FI-02 11 23 26 17 9 9 6 40 30 35
2017 FI-03 13 19 23 8 17 8 11 39 32 47
2017 FI-04 19 31 13 13 13 13 0 57 29 16
2014 FI 9 15 20 20 11 18 7 32 42 135
2014 FI-01 6 3 25 28 10 22 6 13 53 32
2014 FI-02 11 17 19 22 11 8 11 35 41 36
2014 FI-03 5 18 15 20 13 27 3 32 46 40
2014 FI-04 17 21 21 8 13 13 8 47 26 24

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 40 16 12 10 3 0 61 23 157
2020 FI-01 35 35 9 4 13 4 0 73 18 23
2020 FI-02 22 37 14 12 10 4 0 62 23 49
2020 FI-03 16 47 16 12 9 2 0 63 21 58
2020 FI-04 8 40 24 16 12 0 0 48 28 25
2019 FI 19 37 21 14 8 1 0 57 22 138
2019 FI-01 37 21 26 11 5 0 0 58 16 19
2019 FI-02 23 42 19 5 9 2 0 67 14 43
2019 FI-03 13 35 25 19 6 2 0 49 25 52
2019 FI-04 9 45 14 18 14 0 0 55 32 22
2018 FI 18 43 23 10 3 1 1 63 13 115
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 24 38 31 3 3 0 0 62 7 29
2018 FI-03 19 37 22 17 2 2 2 58 19 54
2018 FI-04 0 61 28 6 6 0 0 61 11 18
2017 FI 23 44 14 12 5 2 0 69 17 124
2017 FI-01 38 46 13 0 0 4 0 87 0 24
2017 FI-02 12 50 21 12 6 0 0 62 18 34
2017 FI-03 28 43 8 15 4 2 0 72 20 47
2017 FI-04 13 31 19 25 13 0 0 44 38 16
2014 FI 15 39 25 11 7 3 1 55 19 135
2014 FI-01 22 29 18 10 12 9 0 56 24 32
2014 FI-02 11 39 28 8 11 0 3 52 20 36
2014 FI-03 10 45 33 10 0 3 0 56 10 40
2014 FI-04 17 46 21 13 4 0 0 63 17 24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 35 16 11 12 4 1 60 23 156
2020 FI-01 27 32 9 9 14 9 0 65 25 22
2020 FI-02 24 31 18 10 10 6 0 59 22 49
2020 FI-03 26 38 14 14 5 2 2 66 20 58
2020 FI-04 8 40 20 8 24 0 0 48 32 25
2019 FI 26 34 14 11 14 1 1 61 25 140
2019 FI-01 37 21 16 5 21 0 0 58 26 19
2019 FI-02 35 35 12 7 12 0 0 70 19 43
2019 FI-03 24 33 17 17 6 4 0 60 23 54
2019 FI-04 9 41 9 5 32 0 5 52 38 22
2018 FI 23 38 15 14 8 1 2 63 22 116
2018 FI-01 42 42 8 8 0 0 0 83 8 12
2018 FI-02 31 41 10 10 7 0 0 72 17 29
2018 FI-03 20 38 16 16 5 2 2 60 23 55
2018 FI-04 11 33 17 17 17 0 6 47 35 18
2017 FI 23 36 16 8 14 2 1 61 22 124
2017 FI-01 35 39 9 4 9 4 0 77 14 23
2017 FI-02 20 43 11 9 17 0 0 63 26 35
2017 FI-03 23 34 21 6 11 2 2 60 18 47
2017 FI-04 13 31 19 13 25 0 0 44 38 16
2014 FI 12 39 17 13 13 2 4 55 27 135
2014 FI-01 18 32 9 6 25 6 3 55 35 32
2014 FI-02 8 39 22 11 17 0 3 49 29 36
2014 FI-03 10 45 25 13 3 3 3 58 16 40
2014 FI-04 13 38 4 25 8 0 13 57 38 24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 24 17 8 4 2 3 70 12 158
2020 FI-01 48 30 13 0 4 4 0 82 5 23
2020 FI-02 44 30 16 4 2 2 2 77 6 50
2020 FI-03 45 21 14 10 5 2 3 69 16 58
2020 FI-04 36 16 28 12 4 0 4 54 17 25
2019 FI 40 25 21 5 4 1 4 68 10 139
2019 FI-01 44 22 11 6 6 6 6 75 13 18
2019 FI-02 44 19 23 5 7 0 2 64 12 43
2019 FI-03 37 26 24 6 4 0 4 65 10 54
2019 FI-04 41 36 14 5 0 0 5 81 5 22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 23 13 10 4 2 3 71 15 158
2020 FI-01 39 26 9 17 4 0 4 68 23 23
2020 FI-02 38 24 10 14 8 4 2 66 23 50
2020 FI-03 50 19 16 9 3 2 2 71 13 58
2020 FI-04 52 28 12 0 0 0 8 87 0 25
2019 FI 44 29 15 7 1 1 3 76 9 140
2019 FI-01 42 26 16 5 0 5 5 76 6 19
2019 FI-02 44 21 21 12 2 0 0 65 14 43
2019 FI-03 39 35 17 4 2 0 4 77 6 54
2019 FI-04 59 27 0 9 0 0 5 90 10 22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 63 11 9 3 6 4 4 81 9 158
2020 FI-01 61 13 4 4 9 4 4 81 14 23
2020 FI-02 70 8 6 4 6 4 2 83 11 50
2020 FI-03 64 12 16 0 3 3 2 80 4 58
2020 FI-04 56 16 4 4 8 0 12 82 14 25
2019 FI 72 10 7 4 3 1 3 86 7 137
2019 FI-01 72 6 11 0 0 6 6 88 0 18
2019 FI-02 74 12 5 5 5 0 0 86 10 42
2019 FI-03 72 11 6 6 0 2 4 88 6 53
2019 FI-04 73 5 9 0 9 0 5 81 10 22

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 64 15 6 3 2 3 8 88 5 157
2020 FI-01 50 23 5 5 0 5 14 89 6 22
2020 FI-02 58 18 4 6 4 4 6 84 11 50
2020 FI-03 72 10 9 0 2 0 7 89 2 58
2020 FI-04 72 12 4 0 0 0 12 95 0 25
2019 FI 81 4 6 2 0 2 4 91 2 140
2019 FI-01 68 5 11 0 0 11 5 88 0 19
2019 FI-02 86 2 7 5 0 0 0 88 5 43
2019 FI-03 80 6 6 2 0 2 6 92 2 54
2019 FI-04 86 5 0 0 0 0 9 100 0 22

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 21 41 16 9 5 7 0 67 16 158
2020 FI-01 17 48 17 9 4 4 0 68 14 23
2020 FI-02 28 32 14 8 8 10 0 67 18 50
2020 FI-03 22 41 14 10 3 9 0 70 15 58
2020 FI-04 8 56 24 8 4 0 0 64 12 25
2019 FI 14 46 25 8 2 5 0 63 11 140
2019 FI-01 16 37 32 5 0 11 0 59 6 19
2019 FI-02 21 40 23 5 2 9 0 67 8 43
2019 FI-03 13 43 30 11 2 2 0 57 13 54
2019 FI-04 5 68 14 9 5 0 0 73 14 22
2018 FI 10 52 26 8 3 1 0 63 11 115
2018 FI-01 0 83 17 0 0 0 0 83 0 12
2018 FI-02 17 34 38 3 3 3 0 54 7 29
2018 FI-03 9 54 26 9 2 0 0 63 11 54
2018 FI-04 11 61 11 11 6 0 0 72 17 18
2017 FI 14 43 23 10 4 6 0 60 15 124
2017 FI-01 21 42 17 4 4 13 0 71 10 24
2017 FI-02 6 44 24 15 9 3 0 52 24 34
2017 FI-03 17 45 25 8 0 4 0 65 9 47
2017 FI-04 13 44 19 19 6 0 0 56 25 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 41 12 7 7 1 0 74 14 157
2020 FI-01 35 43 9 9 4 0 0 78 13 23
2020 FI-02 32 44 10 6 6 2 0 78 12 50
2020 FI-03 36 33 16 7 7 2 0 70 14 58
2020 FI-04 17 58 13 4 8 0 0 75 13 24
2019 FI 26 47 17 7 3 0 0 73 10 139
2019 FI-01 21 58 21 0 0 0 0 79 0 19
2019 FI-02 31 48 7 12 2 0 0 79 14 42
2019 FI-03 28 39 22 7 4 0 0 67 11 54
2019 FI-04 14 59 18 5 5 0 0 73 9 22
2018 FI 43 38 13 4 1 1 0 82 5 116
2018 FI-01 42 50 8 0 0 0 0 92 0 12
2018 FI-02 37 40 20 3 0 0 0 77 3 30
2018 FI-03 43 37 13 6 0 2 0 81 6 54
2018 FI-04 61 28 6 0 6 0 0 89 6 18
2017 FI 34 52 7 4 2 1 0 86 6 125
2017 FI-01 38 54 4 4 0 0 0 92 4 24
2017 FI-02 34 46 9 3 9 0 0 80 11 35
2017 FI-03 30 60 8 2 0 0 0 89 2 47
2017 FI-04 38 44 0 13 0 6 0 87 13 16
2014 FI 36 48 11 3 1 1 1 86 4 134
2014 FI-01 34 47 10 6 0 3 0 84 6 32
2014 FI-02 43 40 11 0 3 0 3 85 3 35
2014 FI-03 27 53 15 5 0 0 0 80 5 40
2014 FI-04 46 50 4 0 0 0 0 96 0 24

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 38 13 6 5 4 0 75 11 157
2020 FI-01 22 52 9 13 4 0 0 74 17 23
2020 FI-02 42 34 10 4 6 4 0 79 10 50
2020 FI-03 40 33 16 3 5 3 0 75 9 58
2020 FI-04 21 50 13 8 4 4 0 74 13 24
2019 FI 35 48 9 5 2 1 0 84 7 140
2019 FI-01 32 68 0 0 0 0 0 100 0 19
2019 FI-02 40 49 2 7 2 0 0 88 9 43
2019 FI-03 33 41 17 4 2 4 0 77 6 54
2019 FI-04 32 50 5 9 5 0 0 82 14 22
2018 FI 38 40 14 1 3 3 1 82 4 117
2018 FI-01 33 33 17 8 0 8 0 73 9 12
2018 FI-02 37 47 10 0 3 3 0 86 3 30
2018 FI-03 38 38 18 0 2 4 0 79 2 55
2018 FI-04 50 33 6 0 6 0 6 88 6 18
2017 FI 31 45 14 5 2 3 0 79 7 125
2017 FI-01 46 42 8 4 0 0 0 88 4 24
2017 FI-02 29 43 17 6 6 0 0 71 11 35
2017 FI-03 28 49 17 2 0 4 0 80 2 47
2017 FI-04 25 38 6 13 6 13 0 71 21 16
2014 FI 33 45 12 5 0 3 2 82 5 135
2014 FI-01 34 38 13 6 0 9 0 79 7 32
2014 FI-02 33 47 11 6 0 0 3 83 6 36
2014 FI-03 24 50 15 8 0 3 0 77 8 40
2014 FI-04 42 42 8 0 0 0 8 91 0 24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 38 14 3 7 5 1 75 10 158
2020 FI-01 22 57 4 9 4 4 0 82 14 23
2020 FI-02 34 38 12 0 10 4 2 77 11 50
2020 FI-03 41 29 17 2 5 5 0 75 7 58
2020 FI-04 24 44 16 4 8 4 0 71 13 25

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 35 8 8 8 3 2 75 17 157
2020 FI-01 35 26 9 17 9 4 0 64 27 23
2020 FI-02 42 28 14 2 10 2 2 73 13 50
2020 FI-03 35 44 4 9 5 2 2 82 15 57
2020 FI-04 32 40 8 4 12 0 4 75 17 25

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 38 6 8 4 0 0 82 12 157
2020 FI-01 50 41 5 0 5 0 0 91 5 22
2020 FI-02 50 32 2 12 4 0 0 82 16 50
2020 FI-03 47 34 10 5 3 0 0 81 9 58
2020 FI-04 28 52 4 12 4 0 0 80 16 25
2019 FI 39 46 11 2 3 0 0 84 5 140
2019 FI-01 53 37 5 5 0 0 0 89 5 19
2019 FI-02 37 47 12 0 5 0 0 84 5 43
2019 FI-03 33 50 11 2 4 0 0 83 6 54
2019 FI-04 41 45 9 5 0 0 0 86 5 22
2018 FI 41 48 7 4 0 0 0 89 4 115
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 41 48 7 3 0 0 0 90 3 29
2018 FI-03 41 46 7 6 0 0 0 87 6 54
2018 FI-04 50 44 6 0 0 0 0 94 0 18
2017 FI 36 48 10 2 3 0 0 84 6 125
2017 FI-01 46 38 13 4 0 0 0 83 4 24
2017 FI-02 31 46 9 3 11 0 0 77 14 35
2017 FI-03 34 53 11 2 0 0 0 87 2 47
2017 FI-04 31 63 6 0 0 0 0 94 0 16
2014 FI 31 51 10 5 3 0 1 82 8 135
2014 FI-01 34 44 10 6 6 0 0 78 12 32
2014 FI-02 33 47 8 3 6 0 3 83 9 36
2014 FI-03 22 60 15 3 0 0 0 82 3 40
2014 FI-04 38 50 4 8 0 0 0 88 8 24

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 28 19 10 8 0 0 63 18 157
2020 FI-01 52 17 13 13 4 0 0 70 17 23
2020 FI-02 43 24 10 14 8 0 0 67 22 49
2020 FI-03 31 29 26 7 7 0 0 60 14 58
2020 FI-04 16 44 24 8 8 0 0 60 16 25
2019 FI 29 38 24 6 2 0 0 68 8 139
2019 FI-01 58 26 11 5 0 0 0 84 5 19
2019 FI-02 36 38 21 2 2 0 0 74 5 42
2019 FI-03 20 43 30 4 4 0 0 63 7 54
2019 FI-04 14 41 32 14 0 0 0 55 14 22
2018 FI 30 41 20 7 2 1 0 72 9 117
2018 FI-01 42 58 0 0 0 0 0 100 0 12
2018 FI-02 37 23 30 10 0 0 0 60 10 30
2018 FI-03 27 47 15 5 4 2 0 76 9 55
2018 FI-04 22 44 28 6 0 0 0 67 6 18
2017 FI 29 34 23 9 5 1 0 63 14 125
2017 FI-01 42 38 4 8 4 4 0 83 13 24
2017 FI-02 23 34 26 6 11 0 0 57 17 35
2017 FI-03 28 34 28 11 0 0 0 62 11 47
2017 FI-04 19 31 38 6 6 0 0 50 13 16
2014 FI 20 37 28 10 4 0 1 57 14 135
2014 FI-01 22 44 19 9 6 0 0 65 15 32
2014 FI-02 19 39 25 6 8 0 3 60 14 36
2014 FI-03 17 35 38 8 3 0 0 52 10 40
2014 FI-04 21 33 29 17 0 0 0 54 17 24

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 35 18 7 7 0 0 68 14 158
2020 FI-01 48 26 17 4 4 0 0 74 9 23
2020 FI-02 42 26 16 10 6 0 0 68 16 50
2020 FI-03 28 41 17 7 7 0 0 69 14 58
2020 FI-04 16 52 20 4 8 0 0 68 12 25
2019 FI 29 42 21 6 2 0 0 71 9 139
2019 FI-01 44 39 6 11 0 0 0 83 11 18
2019 FI-02 37 35 23 2 2 0 0 72 5 43
2019 FI-03 22 44 26 4 4 0 0 67 7 54
2019 FI-04 14 55 18 14 0 0 0 68 14 22
2018 FI 31 42 19 6 2 0 0 73 8 114
2018 FI-01 36 64 0 0 0 0 0 100 0 11
2018 FI-02 38 21 34 7 0 0 0 59 7 29
2018 FI-03 29 44 16 7 4 0 0 73 11 55
2018 FI-04 22 61 11 6 0 0 0 83 6 18
2017 FI 28 37 22 9 5 0 0 65 14 125
2017 FI-01 46 33 4 13 4 0 0 79 17 24
2017 FI-02 23 40 17 9 11 0 0 63 20 35
2017 FI-03 23 41 28 8 0 0 0 64 8 47
2017 FI-04 19 31 44 0 6 0 0 50 6 16
2014 FI 22 40 19 13 4 1 1 63 17 135
2014 FI-01 22 47 22 3 6 0 0 68 9 32
2014 FI-02 19 42 17 8 8 3 3 65 18 36
2014 FI-03 22 35 23 18 3 0 0 57 20 40
2014 FI-04 25 42 13 21 0 0 0 67 21 24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 32 16 6 6 3 0 71 13 158
2020 FI-01 48 22 13 9 9 0 0 70 17 23
2020 FI-02 44 24 18 6 4 4 0 71 10 50
2020 FI-03 33 38 14 7 7 2 0 72 14 58
2020 FI-04 28 44 16 4 4 4 0 75 8 25
2019 FI 38 31 17 11 1 2 0 70 12 140
2019 FI-01 53 26 16 5 0 0 0 79 5 19
2019 FI-02 49 16 21 14 0 0 0 65 14 43
2019 FI-03 31 35 20 6 4 4 0 69 10 54
2019 FI-04 23 50 5 18 0 5 0 76 19 22
2018 FI 36 33 16 9 4 2 0 70 13 117
2018 FI-01 33 25 25 0 17 0 0 58 17 12
2018 FI-02 37 30 20 13 0 0 0 67 13 30
2018 FI-03 40 33 15 7 4 2 0 74 11 55
2018 FI-04 28 50 11 0 6 6 0 82 6 18
2017 FI 35 33 14 7 7 4 0 71 15 125
2017 FI-01 54 21 8 4 13 0 0 75 17 24
2017 FI-02 20 37 17 6 11 9 0 63 19 35
2017 FI-03 36 36 15 6 2 4 0 76 9 47
2017 FI-04 31 38 13 13 6 0 0 69 19 16
2014 FI 23 37 17 12 7 4 1 63 19 135
2014 FI-01 22 32 19 9 12 6 0 57 23 32
2014 FI-02 25 33 17 17 3 3 3 62 21 36
2014 FI-03 19 43 18 8 8 5 0 66 16 40
2014 FI-04 25 46 13 13 4 0 0 71 17 24
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FI 42 30 28 158
2020 FI-01 30 43 26 23
2020 FI-02 48 18 34 50
2020 FI-03 38 33 29 58
2020 FI-04 44 36 20 25
2019 FI 48 24 29 140
2019 FI-01 47 32 21 19
2019 FI-02 44 19 37 43
2019 FI-03 52 24 24 54
2019 FI-04 45 27 27 22
2018 FI 52 29 19 117
2018 FI-01 42 33 25 12
2018 FI-02 63 20 17 30
2018 FI-03 51 29 20 55
2018 FI-04 39 44 17 18
2017 FI 46 26 29 125
2017 FI-01 46 17 38 24
2017 FI-02 46 23 31 35
2017 FI-03 51 28 21 47
2017 FI-04 31 44 25 16
2014 FI 41 24 35 135
2014 FI-01 43 25 32 32
2014 FI-02 50 28 22 36
2014 FI-03 33 20 47 40
2014 FI-04 46 25 29 24

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FI 3 61 30 0 0 6 66
2020 FI-02 0 71 25 0 0 4 24
2020 FI-03 5 59 32 0 0 5 22
2019 FI 3 64 22 3 1 6 67
2019 FI-02 0 68 11 11 0 11 19
2019 FI-03 4 71 21 0 4 0 28
2018 FI 3 56 36 0 2 3 61
2018 FI-02 5 68 26 0 0 0 19
2018 FI-03 4 54 39 0 0 4 28
2017 FI 4 58 26 4 2 7 57
2017 FI-01 9 73 9 0 9 0 11
2017 FI-02 6 50 38 6 0 0 16
2017 FI-03 0 67 21 4 0 8 24
2014 FI 7 50 25 12 9999 5 56
2014 FI-01 7 57 15 21 9999 0 14
2014 FI-02 0 44 39 11 9999 6 18
2014 FI-03 8 46 31 8 9999 8 13
2014 FI-04 18 55 9 9 9999 9 11
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 157
2020 FI-03 16 84 58
2019 FI 14 86 140
2019 FI-02 16 84 43
2019 FI-03 17 83 54
2018 FI 9 91 117
2018 FI-03 11 89 55

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 47 53 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 74 26 19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2019 FI 0 100 19
2018 FI 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2018 FI 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2018 FI 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 37 63 19
2019 FI 42 58 19
2018 FI 50 50 10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 47 53 19
2019 FI 53 47 19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 42 58 19
2019 FI 37 63 19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 53 47 19
2019 FI 53 47 19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 32 68 19
2019 FI 32 68 19

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 74 26 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 37 63 19
2019 FI 37 63 19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 19
2018 FI 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 19
2018 FI 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 26 74 19

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 68 32 19
2019 FI 58 42 19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 47 53 19
2019 FI 37 63 19

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 58 42 19
2019 FI 53 47 19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 47 53 19

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 37 63 19

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 26 74 19
2019 FI 26 74 19

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 11 14 13 9 7 39 8 46 30 157
2020 FI-01 13 4 30 9 4 35 4 29 21 23
2020 FI-02 8 12 4 8 8 48 12 50 40 50
2020 FI-03 12 16 14 9 9 33 7 47 29 57
2020 FI-04 12 24 12 8 0 40 4 64 14 25
2019 FI 6 15 19 7 6 39 7 39 25 140
2019 FI-01 5 32 16 0 0 42 5 70 0 19
2019 FI-02 9 5 16 7 5 49 9 33 28 43
2019 FI-03 6 15 20 9 11 31 7 33 33 54
2019 FI-04 0 23 23 9 5 36 5 38 23 22
2018 FI 12 20 22 3 3 32 8 52 11 117
2018 FI-01 8 17 25 8 0 33 8 43 14 12
2018 FI-02 20 10 27 3 0 37 3 50 6 30
2018 FI-03 11 20 22 0 7 27 13 52 12 55
2018 FI-04 6 39 11 6 0 39 0 73 9 18
2017 FI 6 14 16 7 6 34 17 41 26 125
2017 FI-01 4 13 21 13 0 33 17 33 25 24
2017 FI-02 3 6 23 3 14 34 17 18 35 35
2017 FI-03 8 21 11 6 0 36 17 64 14 47
2017 FI-04 13 13 13 6 13 25 19 44 33 16
2014 FI 7 12 17 1 8 44 10 42 20 134
2014 FI-01 10 6 14 0 19 44 6 32 40 31
2014 FI-02 11 14 8 3 6 42 17 60 20 36
2014 FI-03 3 13 25 3 5 47 5 32 16 40
2014 FI-04 8 13 25 0 0 42 13 45 0 24

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 34 17 9 7 15 1 60 20 158
2020 FI-01 17 35 22 9 9 9 0 57 19 23
2020 FI-02 18 38 8 10 6 18 2 70 20 50
2020 FI-03 19 24 22 9 9 17 0 52 21 58
2020 FI-04 12 48 20 8 0 12 0 68 9 25
2019 FI 14 36 21 9 2 16 1 60 14 140
2019 FI-01 21 47 21 0 0 11 0 76 0 19
2019 FI-02 14 28 19 9 2 28 0 58 16 43
2019 FI-03 11 35 22 11 4 13 4 56 18 54
2019 FI-04 9 50 23 14 0 5 0 62 14 22
2018 FI 18 44 21 3 2 13 0 71 6 117
2018 FI-01 8 50 33 0 0 8 0 64 0 12
2018 FI-02 23 37 23 3 0 13 0 69 4 30
2018 FI-03 18 42 20 4 4 13 0 69 8 55
2018 FI-04 17 56 11 0 0 17 0 87 0 18
2017 FI 18 26 23 6 4 23 1 57 13 125
2017 FI-01 21 38 21 8 4 8 0 64 14 24
2017 FI-02 14 17 23 3 11 31 0 46 21 35
2017 FI-03 19 30 23 4 0 23 0 64 6 47
2017 FI-04 19 13 25 13 0 25 6 45 18 16
2014 FI 12 21 20 3 5 34 6 54 14 135
2014 FI-01 12 15 17 3 13 34 6 46 26 32
2014 FI-02 19 28 8 3 6 31 6 74 13 36
2014 FI-03 5 18 25 5 3 42 3 41 14 40
2014 FI-04 8 25 33 0 0 21 13 50 0 24
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 9 91 158
2020 FI-03 9 91 58
2019 FI 9 91 140
2019 FI-03 11 89 54
2018 FI 6 94 117
2018 FI-02 0 100 30
2018 FI-03 9 91 55

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 43 57 14
2019 FI 45 55 11

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 100 0 14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14
2019 FI 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 64 36 14
2019 FI 45 55 11

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 43 57 14

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 36 64 14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14
2019 FI 0 100 11

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14
2019 FI 0 100 11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 57 43 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 13 13 7 8 40 6 49 27 157
2020 FI-01 13 9 35 9 4 26 4 31 19 23
2020 FI-02 10 12 6 6 8 50 8 52 33 50
2020 FI-03 16 14 12 7 7 37 7 53 25 57
2020 FI-04 16 16 8 8 8 40 4 57 29 25
2019 FI 9 15 18 8 4 39 7 45 21 140
2019 FI-01 16 21 16 0 0 42 5 70 0 19
2019 FI-02 12 5 23 5 5 44 7 33 19 43
2019 FI-03 7 17 15 9 6 37 9 45 28 54
2019 FI-04 0 27 18 14 0 36 5 46 23 22
2018 FI 12 18 20 2 3 37 9 56 8 117
2018 FI-01 17 17 17 0 0 33 17 67 0 12
2018 FI-02 17 20 23 0 0 37 3 61 0 30
2018 FI-03 11 16 18 2 4 36 13 54 11 55
2018 FI-04 6 22 17 0 6 44 6 56 11 18
2017 FI 8 18 15 5 3 39 12 53 16 125
2017 FI-01 13 17 17 4 8 29 13 50 21 24
2017 FI-02 9 11 20 9 6 37 9 37 26 35
2017 FI-03 8 21 8 0 0 45 17 78 0 47
2017 FI-04 0 25 13 13 0 44 6 50 25 16
2014 FI 10 8 14 6 4 51 8 43 24 135
2014 FI-01 9 9 7 12 10 49 3 39 47 32
2014 FI-02 17 3 14 11 6 36 14 39 33 36
2014 FI-03 3 13 15 0 0 65 5 50 0 40
2014 FI-04 13 8 21 0 0 46 13 50 0 24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 32 18 6 6 16 1 63 15 158
2020 FI-01 17 30 30 4 9 9 0 52 14 23
2020 FI-02 22 34 12 4 8 16 4 70 15 50
2020 FI-03 22 29 17 9 3 19 0 64 15 58
2020 FI-04 16 36 20 8 4 16 0 62 14 25
2019 FI 19 34 17 9 1 20 1 66 13 140
2019 FI-01 26 47 16 0 0 11 0 82 0 19
2019 FI-02 21 19 21 9 2 28 0 55 16 43
2019 FI-03 15 33 15 11 2 22 2 63 17 54
2019 FI-04 14 55 18 5 0 9 0 75 5 22
2018 FI 21 34 20 1 4 17 3 69 6 117
2018 FI-01 25 33 17 0 0 25 0 78 0 12
2018 FI-02 23 37 20 0 0 20 0 75 0 30
2018 FI-03 24 35 18 2 5 13 4 70 9 55
2018 FI-04 11 33 22 0 6 22 6 62 8 18
2017 FI 19 24 18 6 3 26 4 62 13 124
2017 FI-01 21 25 21 8 8 17 0 55 20 24
2017 FI-02 17 14 26 9 6 26 3 44 20 35
2017 FI-03 22 30 11 2 0 28 7 80 3 46
2017 FI-04 19 25 13 6 0 31 6 70 10 16
2014 FI 15 19 19 3 3 36 5 58 10 135
2014 FI-01 12 12 16 3 10 43 3 46 24 32
2014 FI-02 25 19 14 8 3 25 6 64 16 36
2014 FI-03 5 25 20 0 0 47 3 60 0 40
2014 FI-04 21 17 29 0 0 21 13 56 0 24
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 24 17 16 11 0 3 55 28 158
2020 FI-01 22 39 9 17 9 0 4 64 27 23
2020 FI-02 30 16 14 18 18 0 4 48 38 50
2020 FI-03 33 22 17 16 10 0 2 56 26 58
2020 FI-04 28 32 24 12 4 0 0 60 16 25

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 26 27 8 11 0 0 54 19 156
2020 FI-01 27 23 23 18 9 0 0 50 27 22
2020 FI-02 26 20 30 8 16 0 0 46 24 50
2020 FI-03 37 19 30 4 11 0 0 56 14 57
2020 FI-04 20 52 16 8 4 0 0 72 12 25
2019 FI 25 29 27 10 9 0 1 54 19 139
2019 FI-01 32 16 42 11 0 0 0 47 11 19
2019 FI-02 23 37 14 12 14 0 0 60 26 43
2019 FI-03 21 28 32 9 8 0 2 50 17 53
2019 FI-04 32 27 27 5 9 0 0 59 14 22
2018 FI 21 22 24 16 15 0 2 44 32 116
2018 FI-01 50 25 8 17 0 0 0 75 17 12
2018 FI-02 20 13 23 17 23 0 3 34 41 30
2018 FI-03 13 22 33 17 13 0 2 36 30 54
2018 FI-04 28 33 11 17 11 0 0 61 28 18
2017 FI 18 24 19 8 25 1 6 44 35 125
2017 FI-01 13 25 8 8 33 4 8 43 48 24
2017 FI-02 14 23 14 11 31 0 6 39 45 35
2017 FI-03 19 19 30 6 21 0 4 40 29 47
2017 FI-04 25 38 19 6 13 0 0 63 19 16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 20 34 28 10 0 1 27 39 158
2020 FI-01 4 39 26 26 4 0 0 43 30 23
2020 FI-02 10 20 36 26 6 0 2 31 33 50
2020 FI-03 9 19 31 26 16 0 0 28 41 58
2020 FI-04 0 4 48 40 8 0 0 4 48 25
2019 FI 9 28 28 21 14 1 0 37 35 140
2019 FI-01 5 53 37 5 0 0 0 58 5 19
2019 FI-02 19 28 30 7 14 2 0 48 21 43
2019 FI-03 6 26 22 30 17 0 0 31 46 54
2019 FI-04 5 9 32 41 14 0 0 14 55 22
2018 FI 5 21 44 19 11 0 0 26 30 116
2018 FI-01 33 25 25 17 0 0 0 58 17 12
2018 FI-02 3 27 47 17 7 0 0 30 23 30
2018 FI-03 2 19 46 19 15 0 0 20 33 54
2018 FI-04 0 11 44 28 17 0 0 11 44 18
2017 FI 15 15 33 22 12 1 2 31 35 125
2017 FI-01 25 25 29 4 8 4 4 55 14 24
2017 FI-02 14 11 31 29 14 0 0 26 43 35
2017 FI-03 13 11 38 25 11 0 2 24 37 47
2017 FI-04 6 25 25 25 19 0 0 31 44 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 27 33 20 8 0 0 40 27 158
2020 FI-01 13 43 30 9 4 0 0 57 13 23
2020 FI-02 16 30 32 14 8 0 0 46 22 50
2020 FI-03 16 24 29 22 9 0 0 40 31 58
2020 FI-04 0 16 48 32 4 0 0 16 36 25
2019 FI 19 29 22 19 10 0 1 48 29 140
2019 FI-01 42 37 11 11 0 0 0 79 11 19
2019 FI-02 23 28 28 7 12 0 2 52 19 43
2019 FI-03 13 31 20 26 9 0 0 44 35 54
2019 FI-04 5 18 27 36 14 0 0 23 50 22
2018 FI 15 20 34 22 7 1 1 35 30 116
2018 FI-01 33 17 33 8 0 8 0 55 9 12
2018 FI-02 17 27 30 23 3 0 0 43 27 30
2018 FI-03 11 17 39 20 11 0 2 28 32 54
2018 FI-04 6 22 28 39 6 0 0 28 44 18
2017 FI 18 30 25 18 6 2 1 49 25 125
2017 FI-01 38 33 8 13 0 4 4 77 14 24
2017 FI-02 9 31 20 23 14 3 0 41 38 35
2017 FI-03 19 23 34 21 2 0 0 42 23 47
2017 FI-04 6 38 38 13 6 0 0 44 19 16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 25 30 16 15 0 1 38 32 158
2020 FI-01 4 43 30 0 22 0 0 48 22 23
2020 FI-02 14 26 32 16 10 0 2 41 27 50
2020 FI-03 17 22 26 21 14 0 0 40 34 58
2020 FI-04 4 16 40 20 20 0 0 20 40 25
2019 FI 11 25 26 17 20 1 0 36 38 139
2019 FI-01 11 47 37 0 5 0 0 58 5 19
2019 FI-02 17 38 21 7 17 0 0 55 24 42
2019 FI-03 6 13 31 28 20 2 0 19 49 54
2019 FI-04 14 9 14 27 36 0 0 23 64 22
2018 FI 9 22 29 25 14 0 1 31 39 116
2018 FI-01 25 42 25 8 0 0 0 67 8 12
2018 FI-02 13 27 23 17 17 0 3 41 34 30
2018 FI-03 4 19 35 28 15 0 0 22 43 54
2018 FI-04 6 6 28 44 17 0 0 11 61 18
2017 FI 10 23 25 26 14 2 0 34 41 125
2017 FI-01 25 25 21 21 4 4 0 52 26 24
2017 FI-02 6 34 17 23 17 3 0 41 41 35
2017 FI-03 8 19 30 26 17 0 0 28 43 47
2017 FI-04 6 6 31 44 13 0 0 13 56 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 30 25 13 7 0 3 53 21 158
2020 FI-01 26 26 30 4 4 0 9 57 10 23
2020 FI-02 30 34 18 10 4 0 4 67 15 50
2020 FI-03 22 29 21 19 9 0 0 52 28 58
2020 FI-04 4 28 44 16 8 0 0 32 24 25
2019 FI 28 35 16 15 4 1 2 64 19 138
2019 FI-01 37 58 5 0 0 0 0 95 0 19
2019 FI-02 36 43 7 10 2 0 2 80 12 42
2019 FI-03 20 26 22 22 4 2 4 49 27 54
2019 FI-04 24 19 29 24 5 0 0 43 29 21
2018 FI 25 30 28 6 7 1 3 57 14 115
2018 FI-01 58 25 0 0 0 8 8 100 0 12
2018 FI-02 23 37 23 7 7 0 3 62 14 30
2018 FI-03 24 26 33 6 7 0 4 52 13 54
2018 FI-04 12 35 29 12 12 0 0 47 24 17
2017 FI 31 30 18 12 6 1 3 63 18 125
2017 FI-01 58 8 17 8 0 4 4 73 9 24
2017 FI-02 26 34 20 9 9 0 3 62 18 35
2017 FI-03 28 32 17 15 4 0 4 62 20 47
2017 FI-04 13 50 6 19 13 0 0 63 31 16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 20 34 20 9 0 0 38 28 158
2020 FI-01 13 26 43 17 0 0 0 39 17 23
2020 FI-02 26 22 32 16 4 0 0 48 20 50
2020 FI-03 17 21 29 19 14 0 0 38 33 58
2020 FI-04 12 8 40 28 12 0 0 20 40 25
2019 FI 22 31 24 14 8 1 1 54 22 140
2019 FI-01 32 42 5 16 5 0 0 74 21 19
2019 FI-02 33 33 19 9 7 0 0 65 16 43
2019 FI-03 13 30 31 15 7 2 2 44 23 54
2019 FI-04 18 23 32 18 9 0 0 41 27 22
2018 FI 17 37 23 10 12 0 0 54 22 116
2018 FI-01 42 58 0 0 0 0 0 100 0 12
2018 FI-02 20 33 30 3 13 0 0 53 17 30
2018 FI-03 11 30 31 13 15 0 0 41 28 54
2018 FI-04 17 44 6 22 11 0 0 61 33 18
2017 FI 27 28 18 19 6 1 1 56 26 125
2017 FI-01 33 29 13 13 4 4 4 68 18 24
2017 FI-02 34 23 14 17 11 0 0 57 29 35
2017 FI-03 15 32 23 23 6 0 0 47 30 47
2017 FI-04 38 25 19 19 0 0 0 63 19 16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 18 25 10 9 1 11 50 21 158
2020 FI-01 22 30 17 13 4 0 13 60 20 23
2020 FI-02 22 16 24 14 4 2 18 48 23 50
2020 FI-03 33 17 24 7 16 0 3 52 23 58
2020 FI-04 24 16 40 8 8 0 4 42 17 25

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 39 22 6 7 1 2 64 14 158
2020 FI-01 26 39 13 9 4 4 4 71 14 23
2020 FI-02 24 30 32 6 6 0 2 55 12 50
2020 FI-03 28 43 16 5 7 0 2 72 12 58
2020 FI-04 16 48 20 8 8 0 0 64 16 25
2019 FI 22 33 30 9 7 0 0 54 15 138
2019 FI-01 37 21 37 5 0 0 0 58 5 19
2019 FI-02 33 33 19 7 7 0 0 67 14 42
2019 FI-03 13 32 38 8 9 0 0 45 17 53
2019 FI-04 9 41 32 14 5 0 0 50 18 22
2018 FI 21 34 32 9 3 0 0 55 13 116
2018 FI-01 58 25 8 8 0 0 0 83 8 12
2018 FI-02 27 30 33 10 0 0 0 57 10 30
2018 FI-03 13 35 37 9 6 0 0 48 15 54
2018 FI-04 6 44 33 11 6 0 0 50 17 18
2017 FI 24 32 24 10 7 2 2 58 17 125
2017 FI-01 25 33 21 4 4 4 8 67 10 24
2017 FI-02 29 23 29 3 17 0 0 51 20 35
2017 FI-03 19 40 26 11 4 0 0 59 15 47
2017 FI-04 19 31 19 25 0 6 0 53 27 16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 31 28 13 7 0 1 51 20 156
2020 FI-01 9 50 18 14 5 0 5 62 19 22
2020 FI-02 22 34 20 16 6 0 2 57 22 50
2020 FI-03 25 21 28 16 11 0 0 46 26 57
2020 FI-04 12 32 56 0 0 0 0 44 0 25
2019 FI 16 31 28 16 8 0 0 47 24 137
2019 FI-01 21 42 26 11 0 0 0 63 11 19
2019 FI-02 24 37 22 5 12 0 0 61 17 41
2019 FI-03 11 26 28 26 8 0 0 38 34 53
2019 FI-04 9 27 41 14 9 0 0 36 23 22
2018 FI 13 34 31 16 6 0 0 47 22 116
2018 FI-01 42 42 8 0 8 0 0 83 8 12
2018 FI-02 17 30 37 13 3 0 0 47 17 30
2018 FI-03 9 33 37 11 9 0 0 43 20 54
2018 FI-04 0 33 17 50 0 0 0 33 50 18
2017 FI 22 24 34 12 6 1 2 47 19 125
2017 FI-01 42 17 25 0 4 4 8 67 5 24
2017 FI-02 20 31 26 11 11 0 0 51 23 35
2017 FI-03 15 17 49 13 6 0 0 32 19 47
2017 FI-04 6 44 25 25 0 0 0 50 25 16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 38 27 10 8 0 0 55 18 157
2020 FI-01 9 43 35 9 4 0 0 52 13 23
2020 FI-02 18 32 28 14 8 0 0 50 22 50
2020 FI-03 21 35 23 12 9 0 0 56 21 57
2020 FI-04 16 48 28 0 8 0 0 64 8 25
2019 FI 22 30 22 19 7 0 0 53 26 139
2019 FI-01 21 47 11 21 0 0 0 68 21 19
2019 FI-02 38 24 10 14 14 0 0 62 29 42
2019 FI-03 15 28 28 24 6 0 0 43 30 54
2019 FI-04 14 36 36 9 5 0 0 50 14 22
2018 FI 18 34 28 16 3 0 0 53 20 116
2018 FI-01 42 33 17 0 8 0 0 75 8 12
2018 FI-02 23 40 17 17 3 0 0 63 20 30
2018 FI-03 13 30 33 20 4 0 0 43 24 54
2018 FI-04 11 33 39 17 0 0 0 44 17 18
2017 FI 18 28 33 10 9 1 2 48 19 125
2017 FI-01 33 21 25 8 4 4 4 59 14 24
2017 FI-02 6 37 29 9 20 0 0 43 29 35
2017 FI-03 19 23 42 9 4 0 2 43 13 47
2017 FI-04 19 38 19 19 6 0 0 56 25 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 22 19 7 14 0 0 60 21 157
2020 FI-01 30 22 22 13 13 0 0 52 26 23
2020 FI-02 37 22 16 6 18 0 0 59 24 49
2020 FI-03 45 19 19 7 10 0 0 64 17 58
2020 FI-04 32 32 20 4 12 0 0 64 16 25
2019 FI 33 24 20 14 9 1 0 57 22 139
2019 FI-01 53 16 26 5 0 0 0 68 5 19
2019 FI-02 43 17 10 17 12 2 0 61 29 42
2019 FI-03 24 30 22 19 6 0 0 54 24 54
2019 FI-04 23 27 32 5 14 0 0 50 18 22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 29 25 15 5 0 0 55 20 156
2020 FI-01 35 30 17 13 4 0 0 65 17 23
2020 FI-02 33 18 22 18 8 0 0 51 27 49
2020 FI-03 21 31 29 14 5 0 0 52 19 58
2020 FI-04 21 46 21 13 0 0 0 67 13 24

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 33 25 13 4 0 0 57 18 157
2020 FI-01 27 32 23 18 0 0 0 59 18 22
2020 FI-02 22 36 22 18 2 0 0 58 20 50
2020 FI-03 31 33 22 5 9 0 0 64 14 58
2020 FI-04 8 28 40 20 4 0 0 36 24 25
2019 FI 24 34 27 9 6 1 0 58 15 139
2019 FI-01 37 37 26 0 0 0 0 74 0 19
2019 FI-02 33 29 21 7 7 2 0 63 15 42
2019 FI-03 17 31 33 11 7 0 0 48 19 54
2019 FI-04 14 45 18 18 5 0 0 59 23 22
2018 FI 23 29 35 10 2 0 0 53 12 116
2018 FI-01 42 25 33 0 0 0 0 67 0 12
2018 FI-02 20 40 30 10 0 0 0 60 10 30
2018 FI-03 26 24 37 11 2 0 0 50 13 54
2018 FI-04 11 28 39 17 6 0 0 39 22 18
2017 FI 23 35 29 6 4 1 2 59 11 124
2017 FI-01 46 21 21 8 0 0 4 70 9 24
2017 FI-02 24 38 21 6 9 3 0 64 15 34
2017 FI-03 11 42 36 4 4 0 2 54 9 47
2017 FI-04 19 31 38 13 0 0 0 50 13 16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 32 13 7 3 0 0 76 10 156
2020 FI-01 52 17 13 9 9 0 0 70 17 23
2020 FI-02 49 22 16 10 2 0 0 71 12 49
2020 FI-03 44 40 9 4 4 0 0 84 7 57
2020 FI-04 32 48 16 4 0 0 0 80 4 25
2019 FI 51 24 13 7 4 1 0 75 12 139
2019 FI-01 63 26 5 5 0 0 0 89 5 19
2019 FI-02 60 14 12 12 2 0 0 74 14 42
2019 FI-03 46 26 13 6 7 2 0 74 13 54
2019 FI-04 36 36 23 0 5 0 0 73 5 22
2018 FI 47 30 14 5 2 0 2 79 7 115
2018 FI-01 75 25 0 0 0 0 0 100 0 12
2018 FI-02 30 33 20 10 3 0 3 66 14 30
2018 FI-03 48 31 15 4 0 0 2 81 4 54
2018 FI-04 50 28 11 6 6 0 0 78 11 18
2017 FI 50 28 10 4 3 0 4 82 7 125
2017 FI-01 54 17 4 13 4 0 8 77 18 24
2017 FI-02 49 23 14 3 6 0 6 76 9 35
2017 FI-03 53 25 15 2 2 0 2 80 4 47
2017 FI-04 38 63 0 0 0 0 0 100 0 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 31 24 10 6 0 0 61 16 157
2020 FI-01 52 17 13 9 9 0 0 70 17 23
2020 FI-02 29 37 16 12 6 0 0 65 18 49
2020 FI-03 29 31 28 7 5 0 0 60 12 58
2020 FI-04 16 32 36 12 4 0 0 48 16 25

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 18 16 1 3 1 3 79 5 157
2020 FI-01 52 17 22 0 4 0 4 73 5 23
2020 FI-02 53 18 16 2 6 0 4 74 9 49
2020 FI-03 67 17 14 0 2 0 0 84 2 58
2020 FI-04 56 24 16 0 0 0 4 83 0 25
2019 FI 66 17 6 4 4 1 4 86 8 139
2019 FI-01 63 21 5 0 0 0 11 94 0 19
2019 FI-02 71 14 2 5 5 0 2 88 10 42
2019 FI-03 61 17 9 2 6 2 4 82 8 54
2019 FI-04 73 18 5 5 0 0 0 91 5 22
2018 FI 56 22 10 3 0 0 10 86 3 115
2018 FI-01 73 18 0 0 0 0 9 100 0 11
2018 FI-02 37 27 17 7 0 0 13 73 8 30
2018 FI-03 57 22 9 2 0 0 9 88 2 54
2018 FI-04 67 17 11 0 0 0 6 88 0 18

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 71 8 6 4 6 1 4 83 11 157
2020 FI-01 57 17 9 4 9 0 4 77 14 23
2020 FI-02 72 10 2 0 8 0 8 89 9 50
2020 FI-03 74 2 12 5 5 0 2 77 11 57
2020 FI-04 80 12 0 4 4 0 0 92 8 25
2019 FI 67 15 8 4 4 1 1 84 8 138
2019 FI-01 79 11 5 0 0 0 5 94 0 19
2019 FI-02 62 14 10 7 5 0 2 78 12 42
2019 FI-03 66 17 8 4 4 2 0 85 8 53
2019 FI-04 68 14 9 5 5 0 0 82 9 22
2018 FI 55 23 10 3 2 1 7 84 6 115
2018 FI-01 67 17 0 8 0 0 8 91 9 12
2018 FI-02 53 33 0 3 3 0 7 93 7 30
2018 FI-03 50 19 19 2 2 2 7 76 4 54
2018 FI-04 65 24 0 6 0 0 6 94 6 17
2017 FI 67 13 6 4 3 1 6 86 8 125
2017 FI-01 75 4 4 4 4 0 8 86 9 24
2017 FI-02 60 9 3 6 9 3 11 80 17 35
2017 FI-03 72 17 6 2 0 0 2 91 2 47
2017 FI-04 63 25 0 6 0 0 6 93 7 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 68 17 10 0 2 0 3 88 2 158
2020 FI-01 70 17 9 0 4 0 0 87 4 23
2020 FI-02 68 18 6 0 2 0 6 91 2 50
2020 FI-03 69 12 16 0 2 0 2 82 2 58
2020 FI-04 68 24 4 0 0 0 4 96 0 25
2019 FI 57 23 14 1 3 0 1 82 4 138
2019 FI-01 72 6 17 0 0 0 6 82 0 18
2019 FI-02 57 21 14 2 2 0 2 80 5 42
2019 FI-03 54 31 9 2 4 0 0 85 6 54
2019 FI-04 55 23 18 0 5 0 0 77 5 22
2018 FI 56 26 10 3 1 0 3 85 4 117
2018 FI-01 69 15 8 0 0 0 8 92 0 13
2018 FI-02 60 27 7 3 0 0 3 90 3 30
2018 FI-03 54 24 13 4 2 0 4 81 6 54
2018 FI-04 50 33 11 6 0 0 0 83 6 18
2017 FI 54 22 7 6 4 0 6 82 10 125
2017 FI-01 67 21 4 0 0 0 8 95 0 24
2017 FI-02 54 9 9 6 14 0 9 69 22 35
2017 FI-03 53 30 7 6 0 0 4 86 7 47
2017 FI-04 44 31 13 13 0 0 0 75 13 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 16 8 4 8 0 3 80 12 158
2020 FI-01 52 26 9 4 9 0 0 78 13 23
2020 FI-02 62 14 2 6 10 0 6 81 17 50
2020 FI-03 69 9 14 3 3 0 2 79 7 58
2020 FI-04 52 28 8 0 8 0 4 83 8 25
2019 FI 51 24 9 9 6 0 1 76 15 138
2019 FI-01 79 5 5 0 5 0 5 89 6 19
2019 FI-02 56 12 10 12 7 0 2 70 20 41
2019 FI-03 44 31 13 6 6 0 0 76 11 54
2019 FI-04 36 41 0 18 5 0 0 77 23 22
2018 FI 50 21 17 8 2 0 3 73 10 117
2018 FI-01 69 31 0 0 0 0 0 100 0 13
2018 FI-02 60 20 13 0 3 0 3 83 3 30
2018 FI-03 44 19 20 11 2 0 4 65 13 54
2018 FI-04 39 22 22 17 0 0 0 61 17 18
2017 FI 50 21 12 9 3 0 5 75 13 125
2017 FI-01 75 8 0 4 4 0 8 91 9 24
2017 FI-02 31 23 14 17 9 0 6 58 27 35
2017 FI-03 57 21 13 4 0 0 4 82 4 47
2017 FI-04 38 38 13 13 0 0 0 75 13 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 66 12 10 3 0 0 9 85 3 158
2020 FI-01 65 17 9 0 0 0 9 90 0 23
2020 FI-02 68 12 2 6 0 0 12 91 7 50
2020 FI-03 67 3 19 2 0 0 9 77 2 58
2020 FI-04 56 28 8 4 0 0 4 88 4 25
2019 FI 55 15 14 4 2 0 10 78 6 138
2019 FI-01 72 6 11 0 0 0 11 88 0 18
2019 FI-02 55 10 12 2 2 0 19 79 6 42
2019 FI-03 54 20 13 4 2 0 7 80 6 54
2019 FI-04 45 23 23 5 5 0 0 68 9 22
2018 FI 49 20 10 1 1 0 19 85 2 116
2018 FI-01 77 0 0 0 0 0 23 100 0 13
2018 FI-02 53 13 0 0 0 0 33 100 0 30
2018 FI-03 43 21 17 0 2 0 17 77 2 53
2018 FI-04 33 44 17 6 0 0 0 78 6 18
2017 FI 46 20 8 5 1 1 20 83 7 125
2017 FI-01 79 0 0 0 0 0 21 100 0 24
2017 FI-02 34 11 6 9 3 3 34 73 18 35
2017 FI-03 45 26 11 4 0 0 15 83 5 47
2017 FI-04 25 56 13 6 0 0 0 81 6 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 75 13 3 1 1 1 6 95 2 158
2020 FI-01 61 26 4 0 0 0 9 95 0 23
2020 FI-02 74 6 2 0 4 2 12 93 5 50
2020 FI-03 81 9 5 2 0 0 3 93 2 58
2020 FI-04 80 20 0 0 0 0 0 100 0 25
2019 FI 68 19 7 1 0 0 4 91 2 139
2019 FI-01 79 16 0 0 0 0 5 100 0 19
2019 FI-02 60 21 5 2 0 0 12 92 3 42
2019 FI-03 69 20 11 0 0 0 0 89 0 54
2019 FI-04 77 9 9 5 0 0 0 86 5 22
2018 FI 66 15 10 1 0 0 8 88 1 117
2018 FI-01 85 8 0 0 0 0 8 100 0 13
2018 FI-02 63 10 17 0 0 0 10 81 0 30
2018 FI-03 65 17 11 0 0 0 7 88 0 54
2018 FI-04 61 28 6 6 0 0 0 89 6 18
2017 FI 69 16 3 1 0 1 10 95 1 125
2017 FI-01 79 8 4 0 0 0 8 95 0 24
2017 FI-02 63 17 6 0 0 3 11 93 0 35
2017 FI-03 66 19 2 2 0 0 11 95 2 47
2017 FI-04 81 13 0 0 0 0 6 100 0 16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 69 16 7 3 3 0 2 86 6 158
2020 FI-01 52 22 22 0 4 0 0 74 4 23
2020 FI-02 60 18 4 8 6 0 4 81 15 50
2020 FI-03 83 7 7 2 0 0 2 91 2 58
2020 FI-04 72 28 0 0 0 0 0 100 0 25
2019 FI 82 11 3 0 1 1 3 96 1 139
2019 FI-01 79 11 5 0 0 0 5 94 0 19
2019 FI-02 79 7 5 0 2 0 7 92 3 42
2019 FI-03 81 15 2 0 0 2 0 98 0 54
2019 FI-04 91 9 0 0 0 0 0 100 0 22
2018 FI 79 13 3 1 0 0 3 96 1 117
2018 FI-01 92 8 0 0 0 0 0 100 0 13
2018 FI-02 83 7 7 0 0 0 3 93 0 30
2018 FI-03 70 20 4 0 0 0 6 96 0 54
2018 FI-04 94 6 0 0 0 0 0 100 0 18
2017 FI 73 13 3 2 2 1 6 92 4 125
2017 FI-01 75 4 8 0 4 0 8 86 5 24
2017 FI-02 71 9 0 9 3 0 9 88 13 35
2017 FI-03 74 17 2 0 0 2 4 98 0 47
2017 FI-04 69 19 6 0 0 0 6 93 0 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 28 15 8 1 0 3 75 9 158
2020 FI-01 30 26 30 4 4 0 4 59 9 23
2020 FI-02 42 26 12 12 2 0 6 72 15 50
2020 FI-03 52 28 12 9 0 0 0 79 9 58
2020 FI-04 48 36 16 0 0 0 0 84 0 25
2019 FI 56 25 12 4 1 0 2 83 5 139
2019 FI-01 53 26 16 0 0 0 5 83 0 19
2019 FI-02 50 21 12 10 2 0 5 75 13 42
2019 FI-03 57 30 11 2 0 0 0 87 2 54
2019 FI-04 68 18 9 5 0 0 0 86 5 22
2018 FI 46 29 18 3 2 0 3 77 4 117
2018 FI-01 69 8 23 0 0 0 0 77 0 13
2018 FI-02 47 23 23 3 3 0 0 70 7 30
2018 FI-03 37 37 15 4 2 0 6 78 6 54
2018 FI-04 56 28 17 0 0 0 0 83 0 18
2017 FI 54 24 8 6 3 0 6 82 9 125
2017 FI-01 63 17 8 0 4 0 8 86 5 24
2017 FI-02 43 23 11 14 3 0 6 70 18 35
2017 FI-03 62 19 6 4 4 0 4 84 9 47
2017 FI-04 50 44 0 0 0 0 6 100 0 16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 39 25 4 3 0 0 68 7 158
2020 FI-01 43 30 22 0 4 0 0 74 4 23
2020 FI-02 28 40 24 6 2 0 0 68 8 50
2020 FI-03 28 40 24 5 3 0 0 67 9 58
2020 FI-04 20 44 32 4 0 0 0 64 4 25

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 23 47 13 4 0 0 35 17 158
2020 FI-01 17 26 35 17 4 0 0 43 22 23
2020 FI-02 10 30 44 14 2 0 0 40 16 50
2020 FI-03 16 22 45 12 5 0 0 38 17 58
2020 FI-04 4 12 72 8 4 0 0 16 12 25
2019 FI 14 22 42 18 4 0 0 36 21 140
2019 FI-01 16 37 37 5 5 0 0 53 11 19
2019 FI-02 14 26 47 7 7 0 0 40 14 43
2019 FI-03 13 17 41 28 2 0 0 30 30 54
2019 FI-04 18 18 36 27 0 0 0 36 27 22
2018 FI 6 35 45 12 3 0 0 41 14 118
2018 FI-01 15 54 31 0 0 0 0 69 0 13
2018 FI-02 7 37 43 13 0 0 0 43 13 30
2018 FI-03 4 29 49 13 5 0 0 33 18 55
2018 FI-04 6 39 39 17 0 0 0 44 17 18
2017 FI 10 24 44 15 6 0 0 34 22 125
2017 FI-01 17 42 25 13 4 0 0 58 17 24
2017 FI-02 6 23 46 14 11 0 0 29 26 35
2017 FI-03 4 23 49 19 4 0 0 28 23 47
2017 FI-04 19 6 63 6 6 0 0 25 13 16

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 24 43 20 4 0 0 25 32 158
2020 FI-01 0 22 57 17 4 0 0 22 22 23
2020 FI-02 4 28 38 24 6 0 0 30 32 50
2020 FI-03 14 17 40 24 5 0 0 29 31 58
2020 FI-04 8 36 48 8 0 0 0 8 44 25
2019 FI 8 24 35 18 15 0 0 33 32 138
2019 FI-01 5 5 37 37 16 0 0 53 11 19
2019 FI-02 10 17 32 15 27 0 0 41 27 41
2019 FI-03 9 30 37 15 9 0 0 24 39 54
2019 FI-04 5 36 32 18 9 0 0 27 41 22
2018 FI 8 14 45 29 5 0 0 34 21 118
2018 FI-01 0 8 62 23 8 0 0 31 8 13
2018 FI-02 3 17 40 33 7 0 0 40 20 30
2018 FI-03 13 15 45 25 2 0 0 27 27 55
2018 FI-04 6 11 33 39 11 0 0 50 17 18
2017 FI 4 20 37 27 12 0 0 39 24 124
2017 FI-01 0 17 25 33 25 0 0 58 17 24
2017 FI-02 3 29 35 26 6 0 0 32 32 34
2017 FI-03 6 17 43 23 11 0 0 34 23 47
2017 FI-04 6 13 44 31 6 0 0 38 19 16

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 46 15 4 1 1 0 80 6 158
2020 FI-01 30 48 13 4 0 4 0 82 5 23
2020 FI-02 30 52 10 4 4 0 0 82 8 50
2020 FI-03 40 40 19 2 0 0 0 79 2 58
2020 FI-04 28 48 16 8 0 0 0 76 8 25
2019 FI 23 46 18 9 4 1 0 70 12 140
2019 FI-01 21 63 11 5 0 0 0 84 5 19
2019 FI-02 30 40 21 7 2 0 0 70 9 43
2019 FI-03 15 50 15 13 6 2 0 66 19 54
2019 FI-04 32 36 23 5 5 0 0 68 9 22
2018 FI 26 48 17 7 2 0 0 74 9 116
2018 FI-01 23 77 0 0 0 0 0 100 0 13
2018 FI-02 24 52 24 0 0 0 0 76 0 29
2018 FI-03 28 41 19 11 2 0 0 69 13 54
2018 FI-04 22 50 17 11 0 0 0 72 11 18
2017 FI 10 39 23 13 7 7 0 53 22 125
2017 FI-01 13 38 13 21 8 8 0 55 32 24
2017 FI-02 6 43 23 9 9 11 0 55 19 35
2017 FI-03 13 40 25 8 6 6 0 57 16 47
2017 FI-04 6 38 38 13 6 0 0 44 19 16

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 40 18 9 1 3 1 70 11 158
2020 FI-01 26 52 9 9 0 4 0 82 9 23
2020 FI-02 26 40 20 10 2 2 0 67 12 50
2020 FI-03 33 33 21 10 0 2 2 68 11 58
2020 FI-04 24 44 20 4 4 4 0 71 8 25

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 27 16 18 9 1 1 56 28 158
2020 FI-01 26 30 0 26 9 9 0 62 38 23
2020 FI-02 34 22 18 14 12 0 0 56 26 50
2020 FI-03 31 28 12 22 5 0 2 60 28 58
2020 FI-04 12 36 32 8 12 0 0 48 20 25

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 29 20 1 6 3 1 71 8 157
2020 FI-01 43 26 13 0 9 9 0 76 10 23
2020 FI-02 40 28 22 2 6 0 2 69 8 50
2020 FI-03 45 26 19 2 3 3 2 75 5 58
2020 FI-04 17 46 25 0 8 4 0 65 9 24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 40 18 7 7 4 0 67 15 158
2020 FI-01 30 35 9 9 9 9 0 71 19 23
2020 FI-02 28 38 16 12 4 2 0 67 16 50
2020 FI-03 24 41 17 3 9 5 0 69 13 58
2020 FI-04 12 48 32 4 4 0 0 60 8 25
2019 FI 17 36 25 15 6 1 0 54 21 140
2019 FI-01 21 58 16 5 0 0 0 79 5 19
2019 FI-02 21 28 19 21 9 2 0 50 31 43
2019 FI-03 13 31 37 9 7 2 0 45 17 54
2019 FI-04 18 41 18 23 0 0 0 59 23 22
2018 FI 13 50 26 8 3 1 0 63 10 116
2018 FI-01 8 77 15 0 0 0 0 85 0 13
2018 FI-02 17 40 37 3 3 0 0 57 7 30
2018 FI-03 15 40 28 13 2 2 0 56 15 53
2018 FI-04 6 78 11 6 0 0 0 83 6 18
2017 FI 8 42 22 18 6 3 0 51 26 125
2017 FI-01 17 46 17 13 4 4 0 65 17 24
2017 FI-02 6 31 23 23 14 3 0 38 38 35
2017 FI-03 6 51 23 15 2 2 0 59 17 47
2017 FI-04 0 38 25 25 6 6 0 40 33 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 43 15 13 1 1 0 71 14 157
2020 FI-01 30 39 22 4 0 4 0 73 5 23
2020 FI-02 32 42 8 16 2 0 0 74 18 50
2020 FI-03 29 43 16 9 2 2 0 74 11 58
2020 FI-04 13 50 21 17 0 0 0 63 17 24

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 48 14 10 1 1 0 74 12 158
2020 FI-01 35 39 9 13 0 4 0 77 14 23
2020 FI-02 28 46 10 14 2 0 0 74 16 50
2020 FI-03 26 52 14 5 2 2 0 79 7 58
2020 FI-04 12 56 20 12 0 0 0 68 12 25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 21 47 23 7 1 1 0 68 8 154
2020 FI-01 23 50 18 9 0 0 0 73 9 22
2020 FI-02 27 43 20 8 2 0 0 69 10 49
2020 FI-03 21 53 19 4 2 2 0 75 5 57
2020 FI-04 8 42 38 13 0 0 0 50 13 24

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 43 14 6 2 3 2 77 9 156
2020 FI-01 27 36 18 5 5 5 5 70 10 22
2020 FI-02 34 38 12 12 2 2 0 73 14 50
2020 FI-03 35 42 11 4 2 4 4 83 6 57
2020 FI-04 16 64 16 4 0 0 0 80 4 25

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 66 25 5 2 1 2 0 92 3 158
2020 FI-01 57 30 4 0 4 4 0 91 5 23
2020 FI-02 74 12 8 6 0 0 0 86 6 50
2020 FI-03 62 29 5 0 0 3 0 95 0 58
2020 FI-04 64 36 0 0 0 0 0 100 0 25

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 42 11 3 1 2 1 85 4 158
2020 FI-01 39 43 4 4 0 9 0 90 5 23
2020 FI-02 32 44 16 6 0 0 2 78 6 50
2020 FI-03 47 38 12 0 0 2 2 88 0 58
2020 FI-04 44 44 4 0 8 0 0 88 8 25

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 37 15 7 6 1 1 72 13 158
2020 FI-01 35 26 13 13 9 4 0 64 23 23
2020 FI-02 32 42 12 10 4 0 0 74 14 50
2020 FI-03 40 33 17 5 3 0 2 74 9 58
2020 FI-04 24 48 16 0 8 0 4 75 8 25

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 39 10 6 3 2 1 81 8 158
2020 FI-01 48 26 13 4 9 0 0 74 13 23
2020 FI-02 42 32 16 6 2 0 2 76 8 50
2020 FI-03 40 40 9 3 2 5 2 85 6 58
2020 FI-04 28 64 0 8 0 0 0 92 8 25

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 46 19 18 5 0 0 58 23 83
2020 FI-03 16 39 26 16 3 0 0 55 18 38
2020 FI-04 4 52 12 24 8 0 0 56 32 25
2019 FI 9 37 24 14 8 4 4 50 24 78
2019 FI-03 9 35 33 12 7 2 2 46 20 43
2019 FI-04 11 42 21 11 11 0 5 56 22 19

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 98 2 83
2020 FI-03 97 3 38
2020 FI-04 100 0 25

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 25 32 20 11 0 0 37 31 81
2020 FI-03 14 22 30 16 19 0 0 35 35 37
2020 FI-04 8 36 28 24 4 0 0 44 28 25
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 9 91 158
2020 FI-01 9 91 23
2020 FI-02 14 86 50
2020 FI-03 7 93 58
2020 FI-04 4 96 25

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 13 87 157
2020 FI-01 4 96 23
2020 FI-02 16 84 50
2020 FI-03 16 84 57
2020 FI-04 8 92 25
2019 FI 14 86 140
2019 FI-01 5 95 19
2019 FI-02 19 81 43
2019 FI-03 15 85 54
2019 FI-04 9 91 22
2017 FI 10 90 125
2017 FI-02 20 80 35
2017 FI-04 0 100 16
2014 FI 10 90 134
2014 FI-01 18 82 32

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 33 67 21

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 67 33 21
2019 FI 79 21 19
2017 FI 85 15 13
2014 FI 62 38 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 43 7 0 14 0 0 79 14 14
2019 FI 53 27 7 13 0 0 0 80 13 15
2017 FI 36 45 9 9 0 0 0 82 9 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 35 13 8 4 5 4 72 14 158
2020 FI-01 35 30 13 13 4 4 0 68 18 23
2020 FI-02 34 32 20 8 2 2 2 69 10 50
2020 FI-03 34 36 9 7 5 5 3 77 13 58
2020 FI-04 16 44 8 8 4 8 12 75 15 25
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 56 13 1 65 35 158
2020 FI-01 39 48 13 0 55 45 23
2020 FI-02 34 46 20 0 58 43 50
2020 FI-03 28 60 10 2 69 31 58
2020 FI-04 16 76 8 0 83 17 25

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 34 66 47
2020 FI-02 24 76 17
2020 FI-03 38 63 16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 9 17 23 21 19 0 11 29 45 47
2020 FI-02 6 24 24 18 12 0 18 36 36 17
2020 FI-03 13 19 13 31 19 0 6 33 53 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 9 19 30 30 0 9 14 65 47
2020 FI-02 6 12 24 24 29 0 6 19 56 17
2020 FI-03 0 6 19 31 25 0 19 8 69 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 20 16 10 9 1 8 61 21 158
2020 FI-01 35 26 22 0 9 0 9 67 10 23
2020 FI-02 36 18 16 10 8 0 12 61 20 50
2020 FI-03 33 24 14 10 12 2 5 61 24 58
2020 FI-04 44 12 20 16 4 0 4 58 21 25
2019 FI 39 24 10 14 8 0 4 66 23 140
2019 FI-01 32 37 5 16 0 0 11 76 18 19
2019 FI-02 51 21 7 12 7 0 2 74 19 43
2019 FI-03 30 30 13 13 11 0 4 62 25 54
2019 FI-04 45 9 14 18 9 0 5 57 29 22
2018 FI 31 18 19 13 9 1 10 55 24 117
2018 FI-01 54 15 15 0 0 0 15 82 0 13
2018 FI-02 30 13 17 27 10 0 3 45 38 30
2018 FI-03 22 20 22 11 9 2 13 50 24 54
2018 FI-04 39 22 17 6 6 0 11 69 13 18
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