2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 43 2 15 2 0 0 81 17 122
2020 Non-Indigenous 38 44 4 11 3 0 0 82 14 5407

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 79 12 4 2 3 1 0 92 5 121
2020 Non-Indigenous 78 15 2 2 1 1 0 94 3 5386
2017 Indigenous 66 24 4 3 1 2 0 92 5 134
2017 Non-Indigenous 72 20 3 3 1 0 0 93 4 4471
2014 Indigenous 69 22 5 1 2 0 0 91 3 147
2014 Non-Indigenous 74 20 3 2 1 0 0 94 3 4641

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 35 5 11 4 0 0 79 15 121
2020 Non-Indigenous 40 36 10 10 3 0 1 76 14 5395
2019 Indigenous 44 34 7 11 4 1 0 78 15 151
2019 Non-Indigenous 47 33 7 9 4 0 0 80 13 5184
2017 Indigenous 36 38 7 11 8 0 0 74 19 134
2017 Non-Indigenous 43 36 7 10 5 0 0 78 14 4471
2014 Indigenous 42 38 4 10 7 0 0 80 16 147
2014 Non-Indigenous 47 35 6 8 4 0 0 81 12 4643

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 40 10 6 2 0 2 81 8 122
2020 Non-Indigenous 36 40 10 10 3 0 0 76 13 5370
2019 Indigenous 31 39 10 14 5 1 1 70 19 153
2019 Non-Indigenous 32 40 11 12 5 0 0 72 17 5166
2018 Indigenous 36 42 10 8 4 0 0 78 13 112
2018 Non-Indigenous 29 45 9 13 4 0 0 74 17 4079
2017 Indigenous 26 44 8 14 7 1 0 70 22 134
2017 Non-Indigenous 29 39 11 14 7 0 0 69 20 4478
2014 Indigenous 31 33 16 14 5 0 0 64 20 147
2014 Non-Indigenous 30 39 10 14 6 0 0 69 20 4641

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 31 9 6 2 0 0 83 8 121
2020 Non-Indigenous 46 35 9 7 2 0 1 82 9 5351
2019 Indigenous 47 34 10 6 2 1 0 81 9 153
2019 Non-Indigenous 48 34 9 6 2 0 0 82 9 5142
2017 Indigenous 47 35 7 8 2 0 0 83 11 132
2017 Non-Indigenous 46 37 8 6 2 0 0 83 9 4460
2014 Indigenous 44 37 9 7 3 0 0 81 10 147
2014 Non-Indigenous 45 37 9 6 2 0 0 82 9 4638

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 31 13 5 4 0 0 78 9 121
2020 Non-Indigenous 44 31 11 9 5 0 0 75 14 5383
2019 Indigenous 52 25 13 6 2 1 0 79 8 153
2019 Non-Indigenous 45 30 10 8 5 0 0 76 14 5186
2018 Indigenous 45 27 11 8 9 0 0 72 17 112
2018 Non-Indigenous 43 32 11 8 5 0 0 76 13 4069
2017 Indigenous 41 36 7 8 8 0 0 77 16 133
2017 Non-Indigenous 43 32 11 8 5 0 0 75 13 4469
2014 Indigenous 37 33 14 10 5 0 0 70 16 147
2014 Non-Indigenous 39 34 12 8 5 1 1 74 14 4639

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 38 11 4 5 0 0 80 9 122
2020 Non-Indigenous 42 37 11 7 3 0 0 79 10 5406
2019 Indigenous 44 35 8 10 3 1 0 79 13 154
2019 Non-Indigenous 41 38 10 6 4 0 0 79 11 5190
2018 Indigenous 34 39 9 13 5 0 0 73 18 111
2018 Non-Indigenous 36 41 11 6 5 0 0 78 11 4054
2017 Indigenous 30 45 10 6 7 0 0 76 14 134
2017 Non-Indigenous 36 44 9 6 4 0 0 81 10 4472
2014 Indigenous 33 39 11 9 8 0 0 72 17 147
2014 Non-Indigenous 33 43 11 8 5 0 0 76 12 4641

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 32 19 8 8 0 0 65 16 122
2020 Non-Indigenous 36 36 12 10 6 0 0 72 15 5407
2019 Indigenous 32 35 15 15 3 1 0 67 18 153
2019 Non-Indigenous 33 36 14 10 6 0 0 69 17 5176
2018 Indigenous 32 33 12 17 6 0 0 65 23 112
2018 Non-Indigenous 29 35 16 12 8 0 0 64 20 4058
2017 Indigenous 22 40 13 14 11 0 1 62 25 134
2017 Non-Indigenous 29 37 15 11 7 0 0 67 19 4474
2014 Indigenous 26 31 15 16 11 1 0 57 28 147
2014 Non-Indigenous 27 36 16 13 8 0 0 63 22 4640

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 41 9 10 3 0 0 78 13 120
2020 Non-Indigenous 41 40 9 8 3 0 0 80 10 5382
2019 Indigenous 36 43 7 8 5 1 0 80 13 153
2019 Non-Indigenous 40 40 9 7 3 0 0 80 10 5152
2018 Indigenous 36 41 7 11 5 0 1 78 15 112
2018 Non-Indigenous 36 40 12 8 4 0 0 76 13 4065
2017 Indigenous 35 42 8 10 5 0 0 77 15 134
2017 Non-Indigenous 37 42 10 8 4 0 0 78 12 4472

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 35 10 4 2 0 0 84 6 121
2020 Non-Indigenous 53 35 7 3 2 0 0 88 5 5375
2019 Indigenous 49 38 3 9 1 0 0 87 11 152
2019 Non-Indigenous 51 36 7 4 2 0 0 87 6 5154
2018 Indigenous 53 35 7 3 1 2 0 89 4 111
2018 Non-Indigenous 50 37 7 4 2 0 0 87 6 4067
2017 Indigenous 43 42 8 4 3 0 0 85 7 133
2017 Non-Indigenous 49 37 7 4 2 0 0 86 7 4470
2014 Indigenous 43 40 9 4 3 1 1 84 7 147
2014 Non-Indigenous 46 38 9 4 2 0 0 85 7 4642

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 37 10 11 7 0 0 72 18 119
2020 Non-Indigenous 39 35 13 8 5 0 0 74 13 5390
2019 Indigenous 40 25 15 14 6 0 0 65 20 153
2019 Non-Indigenous 37 34 14 9 6 0 0 71 15 5166
2018 Indigenous 34 36 12 11 7 0 0 70 18 111
2018 Non-Indigenous 33 36 13 10 7 0 0 69 17 4054
2017 Indigenous 26 39 8 13 13 0 1 65 26 134
2017 Non-Indigenous 32 37 14 10 7 0 0 69 17 4473

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 54 30 10 3 3 0 0 84 6 120
2020 Non-Indigenous 56 30 9 3 2 0 0 86 5 5358
2019 Indigenous 54 33 8 3 1 0 0 87 5 152
2019 Non-Indigenous 57 30 9 3 2 0 0 86 5 5139
2018 Indigenous 58 23 14 2 2 0 0 82 4 110
2018 Non-Indigenous 52 34 8 4 2 0 0 86 6 4039
2017 Indigenous 56 29 8 4 3 0 0 85 7 134
2017 Non-Indigenous 55 33 8 2 2 0 0 88 4 4462
2014 Indigenous 59 31 6 1 3 0 0 90 4 147
2014 Non-Indigenous 61 28 7 2 1 0 0 89 4 4643

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 33 16 11 3 3 2 69 15 120
2020 Non-Indigenous 35 37 14 9 5 0 0 73 13 5375
2019 Indigenous 29 39 15 13 4 0 1 68 17 153
2019 Non-Indigenous 34 36 14 9 6 0 0 71 15 5156
2018 Indigenous 34 30 17 10 9 0 0 64 19 111
2018 Non-Indigenous 31 36 14 11 7 0 0 68 18 4046
2017 Indigenous 27 40 12 10 11 0 0 67 22 134
2017 Non-Indigenous 32 38 13 10 6 0 0 71 16 4457
2014 Indigenous 25 37 13 14 8 1 1 64 23 147
2014 Non-Indigenous 26 41 14 12 6 0 1 68 18 4641

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 36 14 11 5 0 1 69 16 121
2020 Non-Indigenous 40 33 14 7 4 0 0 74 12 5387
2019 Indigenous 37 30 14 12 5 1 1 69 17 151
2019 Non-Indigenous 39 33 15 8 5 0 0 72 13 5175
2018 Indigenous 33 30 17 14 7 0 0 62 21 111
2018 Non-Indigenous 36 33 16 9 6 0 0 70 15 4045
2017 Indigenous 28 41 11 11 9 0 0 69 20 134
2017 Non-Indigenous 37 35 14 8 5 0 0 72 14 4462
2014 Indigenous 34 33 18 9 5 0 1 68 14 147
2014 Non-Indigenous 32 37 15 9 6 0 0 70 15 4639

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 41 12 3 7 0 1 79 9 121
2020 Non-Indigenous 38 39 12 7 3 0 0 78 10 5372
2019 Indigenous 37 40 11 10 2 1 0 77 12 149
2019 Non-Indigenous 37 39 12 7 4 0 0 77 11 5134
2018 Indigenous 34 34 13 12 7 0 0 68 19 111
2018 Non-Indigenous 35 36 15 9 5 0 0 71 14 4038
2017 Indigenous 29 38 15 15 4 0 0 66 18 133
2017 Non-Indigenous 36 38 13 8 4 0 0 74 12 4463
2014 Indigenous 34 39 12 11 5 0 0 72 15 147
2014 Non-Indigenous 33 39 13 9 5 0 0 73 14 4641

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 28 10 9 2 0 0 80 10 122
2020 Non-Indigenous 49 35 9 5 2 0 0 84 7 5400
2019 Indigenous 48 34 9 5 3 1 0 82 8 154
2019 Non-Indigenous 48 34 10 5 3 0 0 83 7 5195
2018 Indigenous 42 35 10 8 4 0 0 77 12 111
2018 Non-Indigenous 44 37 11 5 3 0 0 81 8 4065
2017 Indigenous 43 37 9 7 4 0 0 80 11 133
2017 Non-Indigenous 43 38 10 5 3 0 0 82 8 4455
2014 Indigenous 42 34 12 6 5 0 0 77 11 147
2014 Non-Indigenous 44 36 11 6 3 0 0 80 9 4641

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 36 15 6 1 0 0 78 7 122
2020 Non-Indigenous 39 31 17 8 5 0 1 70 13 5385
2019 Indigenous 42 37 13 6 1 1 0 80 7 153
2019 Non-Indigenous 44 30 16 6 3 0 0 74 10 5152
2018 Indigenous 50 24 13 5 6 0 1 75 12 112
2018 Non-Indigenous 42 31 15 7 4 0 1 74 11 4084
2017 Indigenous 44 31 14 10 1 0 0 75 11 133
2017 Non-Indigenous 40 36 15 6 3 0 1 77 9 4480
2014 Indigenous 43 24 16 9 7 0 1 67 16 147
2014 Non-Indigenous 37 34 17 7 5 0 1 71 12 4642

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 23 32 18 11 0 3 29 37 122
2020 Non-Indigenous 11 24 33 20 10 1 1 30 36 5394
2019 Indigenous 11 16 33 24 13 2 1 38 28 154
2019 Non-Indigenous 10 24 33 19 11 1 2 31 35 5178
2018 Indigenous 10 18 35 14 17 3 2 33 30 111
2018 Non-Indigenous 11 26 34 18 9 1 2 28 38 4063
2017 Indigenous 10 18 36 20 11 1 4 32 29 132
2017 Non-Indigenous 11 25 34 16 9 1 4 26 38 4449
2014 Indigenous 11 24 38 14 8 2 3 23 37 147
2014 Non-Indigenous 11 27 35 15 8 1 3 24 39 4631

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 7 15 22 30 23 1 1 54 23 122
2020 Non-Indigenous 7 13 25 30 21 3 2 53 21 5371
2019 Indigenous 12 15 20 27 21 2 3 50 28 154
2019 Non-Indigenous 8 16 26 26 19 2 3 47 25 5157
2018 Indigenous 9 22 20 18 20 7 4 42 35 111
2018 Non-Indigenous 10 17 28 25 16 3 2 43 28 4049
2017 Indigenous 11 18 18 22 22 1 7 49 31 133
2017 Non-Indigenous 9 17 27 22 17 3 5 42 28 4431
2014 Indigenous 12 14 33 20 16 2 3 37 28 147
2014 Non-Indigenous 11 19 29 21 13 3 4 37 32 4624

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 8 17 28 22 18 4 2 43 27 122
2020 Non-Indigenous 9 18 31 23 14 3 3 39 28 5378
2019 Indigenous 10 18 22 22 19 3 5 45 31 154
2019 Non-Indigenous 10 19 30 20 14 3 4 37 31 5158
2018 Indigenous 13 21 19 25 13 6 4 42 37 111
2018 Non-Indigenous 10 20 31 20 12 3 4 34 33 4047
2017 Indigenous 18 17 25 16 18 2 5 36 37 133
2017 Non-Indigenous 11 19 29 18 12 3 7 34 33 4440
2014 Indigenous 14 18 26 17 13 6 6 34 36 147
2014 Non-Indigenous 12 19 29 18 11 3 6 33 35 4621

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 9 15 25 29 19 1 2 50 24 121
2020 Non-Indigenous 9 15 28 26 18 1 3 46 25 5365
2019 Indigenous 5 14 33 23 22 1 1 46 19 154
2019 Non-Indigenous 7 15 29 25 19 1 3 46 23 5145
2018 Indigenous 11 12 25 25 22 3 3 49 24 109
2018 Non-Indigenous 9 15 32 25 15 2 3 42 25 4045
2017 Indigenous 8 15 25 26 20 0 7 50 24 132
2017 Non-Indigenous 8 16 30 23 16 1 6 42 26 4433
2014 Indigenous 8 17 29 24 15 1 6 42 27 147
2014 Non-Indigenous 10 16 31 23 14 1 5 40 28 4612

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 14 26 25 19 1 4 45 28 121
2020 Non-Indigenous 11 18 26 22 18 1 3 42 30 5379
2019 Indigenous 12 21 15 23 25 2 2 50 34 153
2019 Non-Indigenous 12 18 25 21 19 2 4 42 31 5155
2018 Indigenous 16 17 18 25 19 2 3 46 35 111
2018 Non-Indigenous 13 20 27 21 14 2 3 36 35 4050
2017 Indigenous 16 16 25 17 21 1 4 41 34 134
2017 Non-Indigenous 13 20 26 18 15 2 6 35 36 4438
2014 Indigenous 13 22 24 18 18 2 4 38 37 147
2014 Non-Indigenous 15 22 27 17 13 2 5 32 39 4626

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 7 15 23 28 25 0 2 54 23 122
2020 Non-Indigenous 8 13 25 27 19 5 3 50 23 5368
2019 Indigenous 14 16 19 24 21 2 4 48 32 153
2019 Non-Indigenous 12 18 26 21 16 4 3 40 32 5154
2018 Indigenous 14 19 25 18 16 6 2 37 36 111
2018 Non-Indigenous 13 20 27 21 13 4 3 36 35 4037
2017 Indigenous 14 19 30 14 15 3 5 31 36 132
2017 Non-Indigenous 12 20 27 18 13 3 6 34 36 4448
2014 Indigenous 15 19 26 17 15 5 3 34 38 147
2014 Non-Indigenous 13 19 26 20 13 4 5 36 36 4626

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 9 26 27 16 18 4 1 36 36 122
2020 Non-Indigenous 8 17 30 23 15 3 3 41 27 5369
2019 Indigenous 15 14 27 23 18 3 1 42 30 154
2019 Non-Indigenous 9 17 32 21 16 3 3 39 27 5149
2018 Indigenous 11 22 26 17 16 5 4 35 36 111
2018 Non-Indigenous 10 19 33 19 13 3 3 34 31 4063
2017 Indigenous 13 14 37 12 18 1 4 32 29 133
2017 Non-Indigenous 10 18 32 18 12 3 5 34 31 4441
2014 Indigenous 12 19 30 15 20 2 2 36 32 147
2014 Non-Indigenous 11 20 32 18 11 3 5 31 34 4623

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 8 26 35 17 14 0 0 31 34 122
2020 Non-Indigenous 8 21 36 21 12 1 1 34 30 5391
2019 Indigenous 10 20 31 19 18 1 1 38 30 153
2019 Non-Indigenous 9 16 33 24 15 1 2 40 26 5167
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 34 12 8 7 7 6 70 17 122
2020 Non-Indigenous 32 28 18 6 4 7 5 68 12 5392
2019 Indigenous 29 34 13 9 7 6 3 69 17 152
2019 Non-Indigenous 34 29 15 8 5 6 3 69 15 5175
2018 Indigenous 30 22 18 10 10 8 4 58 22 111
2018 Non-Indigenous 25 33 18 8 6 6 3 64 16 4057
2017 Indigenous 25 36 9 10 9 5 7 68 21 134
2017 Non-Indigenous 31 31 15 8 6 5 4 68 16 4476
2014 Indigenous 34 27 15 9 5 4 5 68 16 147
2014 Non-Indigenous 35 30 13 8 5 5 4 71 14 4643

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 20 12 7 8 2 0 72 15 122
2020 Non-Indigenous 54 27 8 6 3 1 0 82 10 5381
2019 Indigenous 52 23 11 10 3 1 1 76 13 152
2019 Non-Indigenous 52 27 8 7 5 1 0 80 12 5180
2018 Indigenous 48 19 9 14 9 1 0 68 23 111
2018 Non-Indigenous 47 30 9 7 6 1 0 78 13 4052
2017 Indigenous 45 29 7 13 7 0 0 74 20 133
2017 Non-Indigenous 49 29 8 7 6 1 0 79 13 4478
2014 Indigenous 52 27 5 9 6 0 0 79 16 147
2014 Non-Indigenous 51 29 7 7 5 1 0 80 12 4640

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 26 7 5 3 2 0 84 8 122
2020 Non-Indigenous 61 28 6 3 2 0 0 89 5 5364
2019 Indigenous 52 35 5 5 2 1 0 87 8 154
2019 Non-Indigenous 55 31 6 5 3 0 0 87 8 5172
2018 Indigenous 59 23 6 7 6 0 0 82 12 110
2018 Non-Indigenous 53 34 6 5 2 0 0 87 7 4048
2017 Indigenous 49 32 8 9 1 1 0 82 10 134
2017 Non-Indigenous 50 35 7 6 2 0 0 85 8 4470
2014 Indigenous 49 38 7 3 2 0 1 88 5 147
2014 Non-Indigenous 49 36 7 5 2 0 0 86 8 4637

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 29 14 7 2 2 1 76 10 121
2020 Non-Indigenous 50 32 11 3 2 2 1 84 5 5351
2019 Indigenous 44 36 11 4 3 1 1 81 7 154
2019 Non-Indigenous 48 33 11 4 2 1 0 83 6 5190
2018 Indigenous 40 32 13 7 3 2 2 75 11 111
2018 Non-Indigenous 43 36 11 5 3 2 0 81 7 4052

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 26 15 5 6 6 2 72 12 122
2020 Non-Indigenous 49 23 12 5 4 5 3 78 9 5398
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 18 14 11 2 2 5 71 14 122
2020 Non-Indigenous 47 25 14 4 3 1 5 77 7 5392
2019 Indigenous 40 26 15 3 4 3 8 74 8 154
2019 Non-Indigenous 48 24 15 4 3 1 5 76 8 5188

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 24 11 9 5 0 1 74 14 121
2020 Non-Indigenous 49 30 10 7 4 0 1 79 11 5397
2019 Indigenous 44 31 12 9 3 1 0 76 12 153
2019 Non-Indigenous 46 30 12 7 4 0 0 77 11 5187
2018 Indigenous 41 31 12 14 2 0 0 72 16 110
2018 Non-Indigenous 41 34 12 7 5 1 0 76 12 4036
2017 Indigenous 43 30 10 11 4 0 1 74 16 134
2017 Non-Indigenous 43 34 11 7 5 0 1 77 12 4481
2014 Indigenous 39 33 13 9 6 0 0 72 16 147
2014 Non-Indigenous 42 35 11 7 4 1 1 77 12 4643

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 54 19 13 6 5 1 2 76 11 121
2020 Non-Indigenous 52 24 12 5 4 2 1 78 9 5388

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 23 11 9 4 0 3 75 14 122
2020 Non-Indigenous 52 28 9 5 4 1 1 81 9 5403
2019 Indigenous 44 34 11 5 4 2 0 80 9 153
2019 Non-Indigenous 51 29 10 6 3 1 1 81 9 5170
2018 Indigenous 48 22 12 11 3 3 0 73 15 111
2018 Non-Indigenous 48 30 10 7 4 1 0 79 11 4026
2017 Indigenous 48 25 8 12 8 0 0 73 19 134
2017 Non-Indigenous 47 34 8 7 4 1 0 81 11 4475
2014 Indigenous 43 29 12 9 5 1 1 74 15 147
2014 Non-Indigenous 46 33 9 7 4 1 0 80 11 4644

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 36 64 122
2020 Non-Indigenous 35 65 5409

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 13 18 4 2 2 16 72 7 122
2020 Non-Indigenous 47 17 10 3 3 6 14 80 7 5403

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 64 15 9 9 3 0 0 79 12 121
2020 Non-Indigenous 57 25 9 5 3 0 0 83 8 5408
2019 Indigenous 53 25 11 5 4 1 0 79 10 154
2019 Non-Indigenous 56 26 9 5 3 0 0 82 9 5196
2018 Indigenous 59 17 9 12 3 0 0 76 15 111
2018 Non-Indigenous 50 28 11 6 5 1 0 78 11 4029
2017 Indigenous 53 27 7 6 7 0 0 80 13 134
2017 Non-Indigenous 53 27 9 6 4 0 0 81 10 4471
2014 Indigenous 53 25 10 4 5 1 1 80 10 147
2014 Non-Indigenous 52 29 10 5 4 0 0 81 9 4642
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 22 19 6 6 7 1 67 13 122
2020 Non-Indigenous 40 29 12 6 4 8 0 76 10 5407
2019 Indigenous 31 25 18 10 8 8 1 62 19 154
2019 Non-Indigenous 35 32 15 7 4 7 0 72 12 5191
2018 Indigenous 44 22 11 8 8 8 0 71 17 112
2018 Non-Indigenous 33 30 15 8 6 7 0 69 15 4052
2017 Indigenous 34 33 10 8 6 9 0 73 15 134
2017 Non-Indigenous 32 32 15 8 5 7 1 69 15 4479
2014 Indigenous 35 37 9 8 5 4 0 76 14 147
2014 Non-Indigenous 33 33 14 7 4 9 0 72 12 4636

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 28 15 11 6 3 0 68 17 122
2020 Non-Indigenous 38 32 14 7 5 3 0 72 13 5389
2019 Indigenous 31 26 16 12 9 4 1 60 23 154
2019 Non-Indigenous 34 32 16 10 6 3 0 68 16 5180
2018 Indigenous 38 25 13 14 6 4 0 65 21 112
2018 Non-Indigenous 30 32 16 11 8 3 0 64 19 4041
2017 Indigenous 33 33 12 12 6 3 1 69 19 134
2017 Non-Indigenous 31 33 17 10 7 3 0 65 17 4476
2014 Indigenous 36 34 11 8 7 4 0 73 15 147
2014 Non-Indigenous 30 33 18 10 6 4 0 65 16 4639

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 29 22 9 6 4 1 61 16 122
2020 Non-Indigenous 29 32 18 10 5 5 0 65 16 5390
2019 Indigenous 19 28 22 17 8 5 1 51 26 153
2019 Non-Indigenous 25 31 20 12 6 6 0 60 19 5175
2018 Indigenous 27 29 18 12 6 8 0 61 20 112
2018 Non-Indigenous 22 31 19 14 8 6 0 56 23 4041
2017 Indigenous 23 34 16 10 9 9 0 63 20 134
2017 Non-Indigenous 22 32 20 12 7 6 0 58 21 4468
2014 Indigenous 22 35 12 17 7 7 0 61 26 147
2014 Non-Indigenous 21 31 20 14 7 7 1 56 22 4638

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 27 22 13 9 2 0 56 22 122
2020 Non-Indigenous 28 35 15 13 7 2 0 64 20 5404
2019 Indigenous 15 38 17 17 8 3 1 55 26 154
2019 Non-Indigenous 24 32 17 15 9 3 0 58 25 5186
2018 Indigenous 29 33 10 15 9 4 0 64 26 112
2018 Non-Indigenous 21 32 17 16 10 3 0 55 27 4047
2017 Indigenous 25 29 13 17 14 2 0 55 31 134
2017 Non-Indigenous 22 33 18 14 9 4 0 57 25 4472
2014 Indigenous 23 29 23 10 12 4 0 54 23 146
2014 Non-Indigenous 21 33 18 15 9 4 0 57 25 4632

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 24 15 4 2 11 0 76 7 122
2020 Non-Indigenous 46 24 14 5 3 8 2 77 8 5403
2019 Indigenous 42 22 14 4 3 15 1 76 8 153
2019 Non-Indigenous 47 22 13 5 3 9 1 76 9 5193
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 43 17 6 2 0 0 75 8 122
2020 Non-Indigenous 34 43 13 6 2 1 0 78 8 5399
2019 Indigenous 33 39 13 9 4 3 0 74 13 153
2019 Non-Indigenous 32 44 14 7 2 1 0 77 9 5184
2018 Indigenous 37 37 14 9 3 1 0 74 12 108
2018 Non-Indigenous 29 44 15 7 3 1 0 74 10 4055
2017 Indigenous 33 43 9 8 5 2 0 78 13 133
2017 Non-Indigenous 31 42 14 8 4 1 0 74 12 4468
2014 Indigenous 35 35 15 8 4 2 0 72 12 147
2014 Non-Indigenous 30 42 15 8 3 2 0 73 11 4640

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 43 14 16 4 0 0 66 21 121
2020 Non-Indigenous 25 39 17 12 4 2 0 65 17 5381
2019 Indigenous 19 33 17 18 10 3 0 54 29 154
2019 Non-Indigenous 21 36 20 15 6 2 0 59 21 5163

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 29 8 11 5 3 2 75 16 122
2020 Non-Indigenous 38 36 11 7 3 3 1 77 11 5395
2019 Indigenous 44 31 12 7 3 3 0 77 11 154
2019 Non-Indigenous 37 36 12 8 4 2 1 75 12 5183
2018 Indigenous 46 32 12 6 3 2 0 79 9 109
2018 Non-Indigenous 38 37 11 6 4 2 1 78 11 4064
2017 Indigenous 50 30 9 5 3 1 1 83 8 134
2017 Non-Indigenous 42 36 10 6 4 2 1 80 10 4460
2014 Indigenous 49 30 10 5 3 3 1 82 8 147
2014 Non-Indigenous 42 37 9 6 3 2 1 82 9 4639

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 25 20 8 3 0 0 69 11 122
2020 Non-Indigenous 41 36 14 5 2 1 0 79 7 5384
2019 Indigenous 40 27 17 8 5 2 0 69 14 153
2019 Non-Indigenous 37 36 17 5 3 2 0 74 9 5168
2018 Indigenous 40 36 13 6 3 2 0 78 9 109
2018 Non-Indigenous 36 37 17 6 4 1 0 73 9 4051

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 23 19 18 10 7 2 48 31 121
2020 Non-Indigenous 26 23 18 11 9 11 2 56 23 5378
2019 Indigenous 22 17 20 14 15 10 3 44 33 153
2019 Non-Indigenous 24 23 20 13 9 10 2 53 25 5174
2018 Indigenous 26 21 20 10 13 10 0 52 25 110
2018 Non-Indigenous 20 24 20 13 12 9 2 50 27 4053
2017 Indigenous 24 22 12 14 13 11 4 54 31 134
2017 Non-Indigenous 20 24 17 13 13 10 3 51 30 4469
2014 Indigenous 23 21 17 14 16 7 3 49 32 146
2014 Non-Indigenous 20 23 18 14 13 10 3 49 31 4638

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 31 17 12 9 4 1 61 22 122
2020 Non-Indigenous 29 34 17 12 6 2 0 64 18 5389
2019 Indigenous 28 31 17 14 8 1 0 60 23 152
2019 Non-Indigenous 27 34 17 11 9 2 0 63 20 5177
2018 Indigenous 31 30 17 9 11 2 0 62 21 110
2018 Non-Indigenous 24 33 17 13 10 2 0 59 23 4056
2017 Indigenous 26 27 16 12 15 4 1 56 28 134
2017 Non-Indigenous 26 33 17 12 9 3 0 61 22 4472
2014 Indigenous 22 35 10 16 13 5 0 60 30 147
2014 Non-Indigenous 22 32 18 14 10 4 1 56 25 4639

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 25 14 12 16 3 1 57 29 122
2020 Non-Indigenous 28 31 15 13 10 3 2 61 24 5407
2019 Indigenous 28 26 17 10 16 2 1 56 27 153
2019 Non-Indigenous 27 31 15 12 11 2 1 60 24 5194
2018 Indigenous 29 29 10 14 16 1 1 60 30 109
2018 Non-Indigenous 24 29 15 13 14 3 1 56 28 4057
2017 Indigenous 20 23 13 13 27 3 1 45 41 134
2017 Non-Indigenous 24 28 15 15 13 3 2 55 30 4464
2014 Indigenous 21 21 12 20 22 3 1 44 44 147
2014 Non-Indigenous 20 25 15 16 19 3 2 47 37 4639

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 24 14 3 5 0 4 76 9 122
2020 Non-Indigenous 49 23 14 6 4 1 4 75 11 5408
2019 Indigenous 53 24 14 4 2 1 2 79 6 154
2019 Non-Indigenous 50 24 13 5 3 1 4 77 9 5184

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 59 16 14 4 3 0 3 78 8 121
2020 Non-Indigenous 48 24 14 6 4 2 3 76 10 5402
2019 Indigenous 53 19 12 5 5 3 3 77 10 153
2019 Non-Indigenous 45 24 16 7 4 2 3 72 12 5166

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 78 6 3 3 1 4 5 93 4 121
2020 Non-Indigenous 73 10 5 2 2 4 4 89 5 5382
2019 Indigenous 81 6 6 1 1 2 3 92 2 154
2019 Non-Indigenous 74 9 6 2 3 4 4 89 5 5163

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 64 13 8 3 0 2 11 88 3 121
2020 Non-Indigenous 70 12 5 2 1 2 7 90 4 5388
2019 Indigenous 79 7 3 1 2 2 6 94 3 153
2019 Non-Indigenous 76 8 4 1 1 2 8 93 3 5164

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 40 16 11 1 4 2 70 12 121
2020 Non-Indigenous 25 42 17 7 3 4 1 71 11 5387
2019 Indigenous 20 37 25 10 3 5 1 60 13 153
2019 Non-Indigenous 23 41 19 8 4 4 1 68 12 5180
2018 Indigenous 31 31 16 12 8 1 0 63 21 110
2018 Non-Indigenous 24 36 21 9 6 4 0 63 15 4066
2017 Indigenous 22 40 15 10 8 4 1 65 20 134
2017 Non-Indigenous 23 38 20 9 5 5 0 64 15 4474

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 36 13 10 2 0 0 75 11 121
2020 Non-Indigenous 42 37 12 5 3 2 0 80 8 5379
2019 Indigenous 43 34 10 6 4 2 0 79 11 153
2019 Non-Indigenous 44 36 11 5 3 1 0 81 8 5157
2018 Indigenous 51 33 8 2 5 0 0 84 8 109
2018 Non-Indigenous 48 35 9 4 2 1 0 84 6 4059
2017 Indigenous 44 32 13 7 1 2 1 78 9 134
2017 Non-Indigenous 45 38 9 5 2 1 0 84 7 4478
2014 Indigenous 49 31 11 3 3 1 0 82 7 147
2014 Non-Indigenous 50 33 9 4 2 2 0 85 6 4643

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 29 12 6 2 2 1 79 9 121
2020 Non-Indigenous 45 34 11 4 2 3 0 82 6 5387
2019 Indigenous 49 30 13 3 2 2 1 81 5 154
2019 Non-Indigenous 50 31 11 3 2 2 0 84 5 5165
2018 Indigenous 49 27 9 10 1 4 1 80 11 109
2018 Non-Indigenous 48 33 11 3 2 3 0 84 5 4051
2017 Indigenous 47 29 15 5 1 2 1 78 7 134
2017 Non-Indigenous 45 34 13 3 2 3 1 81 5 4465
2014 Indigenous 53 30 8 3 3 2 1 85 6 147
2014 Non-Indigenous 51 30 10 3 2 4 0 85 5 4634

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 24 15 6 3 1 0 76 9 122
2020 Non-Indigenous 48 33 11 3 2 3 0 84 5 5401

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 24 11 11 5 3 2 71 17 120
2020 Non-Indigenous 45 30 10 6 4 4 2 79 10 5389

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 58 28 7 6 1 0 1 86 6 121
2020 Non-Indigenous 58 29 7 3 2 0 0 88 5 5395
2019 Indigenous 55 31 6 6 2 1 0 86 8 154
2019 Non-Indigenous 55 31 8 3 2 0 0 87 6 5182
2018 Indigenous 56 31 7 3 3 0 0 87 6 110
2018 Non-Indigenous 52 33 8 4 3 0 0 85 6 4053
2017 Indigenous 50 32 7 7 2 0 1 83 10 134
2017 Non-Indigenous 50 35 8 4 3 0 0 86 7 4468
2014 Indigenous 56 29 7 5 3 1 0 86 7 147
2014 Non-Indigenous 54 32 8 4 2 0 0 87 6 4636

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 29 11 4 4 0 0 81 8 119
2020 Non-Indigenous 51 29 12 5 3 0 0 81 8 5383
2019 Indigenous 48 27 11 8 4 1 0 76 13 154
2019 Non-Indigenous 48 30 12 5 4 0 0 78 9 5172
2018 Indigenous 47 29 14 6 4 0 0 76 10 110
2018 Non-Indigenous 44 32 14 5 5 0 0 76 10 4051
2017 Indigenous 46 27 13 8 5 1 0 73 14 134
2017 Non-Indigenous 43 32 15 6 4 1 0 75 11 4468
2014 Indigenous 43 29 15 6 6 0 1 73 13 147
2014 Non-Indigenous 37 36 15 7 4 1 0 73 11 4640

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 33 11 3 5 0 0 81 8 119
2020 Non-Indigenous 49 31 11 5 3 0 0 80 8 5378
2019 Indigenous 45 28 11 10 5 2 0 74 15 152
2019 Non-Indigenous 46 32 12 6 4 0 0 79 10 5161
2018 Indigenous 44 35 9 8 3 0 0 79 12 109
2018 Non-Indigenous 42 34 13 6 4 0 0 76 10 4032
2017 Indigenous 42 34 10 9 4 0 0 76 13 133
2017 Non-Indigenous 40 35 13 7 4 0 0 75 11 4465
2014 Indigenous 45 30 12 6 7 0 1 75 13 146
2014 Non-Indigenous 37 36 15 8 4 0 0 73 12 4639

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 21 15 9 6 2 0 69 15 121
2020 Non-Indigenous 44 25 16 7 5 3 0 71 13 5406
2019 Indigenous 36 24 17 8 9 5 0 64 18 154
2019 Non-Indigenous 41 24 16 9 7 3 1 67 16 5188
2018 Indigenous 39 23 15 11 10 2 0 63 21 110
2018 Non-Indigenous 38 26 17 8 8 3 0 66 17 4062
2017 Indigenous 37 23 15 7 10 8 1 65 19 133
2017 Non-Indigenous 37 26 16 9 7 3 1 66 17 4474
2014 Indigenous 37 17 19 13 10 4 0 56 24 147
2014 Non-Indigenous 34 26 17 11 7 4 1 63 19 4642
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indigenous 26 40 34 122
2020 Non-Indigenous 27 37 36 5410
2019 Indigenous 35 32 33 154
2019 Non-Indigenous 31 33 36 5202
2018 Indigenous 33 33 33 112
2018 Non-Indigenous 30 34 36 4082
2017 Indigenous 26 39 35 134
2017 Non-Indigenous 30 37 33 4477
2014 Indigenous 27 43 31 147
2014 Non-Indigenous 29 35 35 4641

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indigenous 4 49 33 3 0 12 31
2020 Non-Indigenous 8 50 27 3 6 6 1459
2019 Indigenous 6 31 23 4 23 13 53
2019 Non-Indigenous 7 44 26 5 12 6 1624
2018 Indigenous 4 43 26 9 9 10 38
2018 Non-Indigenous 8 42 30 5 8 8 1236
2017 Indigenous 6 35 36 9 3 12 35
2017 Non-Indigenous 9 40 29 6 9 7 1330
2014 Indigenous 5 34 33 13 9999 16 40
2014 Non-Indigenous 11 35 32 8 9999 14 1353
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 121
2020 Non-Indigenous 9 91 5407
2019 Indigenous 12 88 153
2019 Non-Indigenous 10 90 5186
2018 Indigenous 19 81 112
2018 Non-Indigenous 11 89 4076

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 43 57 16
2020 Non-Indigenous 46 54 469
2019 Indigenous 76 24 19
2019 Non-Indigenous 52 48 540
2018 Indigenous 49 51 23
2018 Non-Indigenous 51 49 452

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 61 39 16
2020 Non-Indigenous 62 38 469
2019 Indigenous 45 55 19
2019 Non-Indigenous 62 38 540
2018 Indigenous 55 45 23
2018 Non-Indigenous 60 40 452

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 16
2020 Non-Indigenous 7 93 469
2019 Indigenous 0 100 19
2019 Non-Indigenous 6 94 540

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 16
2020 Non-Indigenous 0 100 469
2019 Indigenous 0 100 19
2019 Non-Indigenous 0 100 540

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 19
2019 Non-Indigenous 3 97 540

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 38 62 16
2020 Non-Indigenous 37 63 469
2019 Indigenous 46 54 17
2019 Non-Indigenous 31 69 528
2018 Indigenous 44 56 23
2018 Non-Indigenous 37 63 451

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 57 43 16
2020 Non-Indigenous 35 65 469
2019 Indigenous 53 47 17
2019 Non-Indigenous 37 63 528
2018 Indigenous 46 54 23
2018 Non-Indigenous 37 63 451

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 33 67 17
2019 Non-Indigenous 45 55 528
2018 Indigenous 47 53 23
2018 Non-Indigenous 45 55 451

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 68 32 16
2020 Non-Indigenous 45 55 469
2019 Indigenous 34 66 17
2019 Non-Indigenous 44 56 528
2018 Indigenous 46 54 23
2018 Non-Indigenous 44 56 451

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 33 67 16
2020 Non-Indigenous 28 72 469
2019 Indigenous 40 60 17
2019 Non-Indigenous 28 72 528
2018 Indigenous 35 65 23
2018 Non-Indigenous 30 70 451

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 65 35 16
2020 Non-Indigenous 52 48 469
2019 Indigenous 52 48 17
2019 Non-Indigenous 52 48 528
2018 Indigenous 55 45 23
2018 Non-Indigenous 51 49 451

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 29 71 17
2019 Non-Indigenous 31 69 528
2018 Indigenous 47 53 23
2018 Non-Indigenous 31 69 451

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 16
2020 Non-Indigenous 1 99 469
2019 Indigenous 0 100 17
2019 Non-Indigenous 1 99 528

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 16
2020 Non-Indigenous 7 93 469

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 51 49 16
2020 Non-Indigenous 49 51 469
2019 Indigenous 56 44 17
2019 Non-Indigenous 48 52 528
2018 Indigenous 54 46 23
2018 Non-Indigenous 47 53 451

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 24 76 23
2018 Non-Indigenous 22 78 451

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 33 67 17
2019 Non-Indigenous 16 84 528
2018 Indigenous 25 75 23
2018 Non-Indigenous 12 88 451

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 39 61 16
2020 Non-Indigenous 50 50 469
2019 Indigenous 48 52 17
2019 Non-Indigenous 53 47 527
2018 Indigenous 60 40 22
2018 Non-Indigenous 52 48 452

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 24 76 22
2018 Non-Indigenous 23 77 452

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 22 78 22
2018 Non-Indigenous 11 89 452

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 49 51 16
2020 Non-Indigenous 28 72 469
2019 Indigenous 28 72 17
2019 Non-Indigenous 29 71 527

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 25 75 21
2018 Non-Indigenous 18 82 434

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 21
2018 Non-Indigenous 8 92 434

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 21
2018 Non-Indigenous 14 86 434

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 38 62 21
2018 Non-Indigenous 29 71 434

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 54 46 21
2018 Non-Indigenous 50 50 434

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 63 37 21
2018 Non-Indigenous 52 48 434

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 21
2018 Non-Indigenous 3 97 434

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 13 18 8 9 21 6 52 23 122
2020 Non-Indigenous 22 15 16 5 3 30 8 61 13 5397
2019 Indigenous 23 14 22 10 6 22 3 49 21 154
2019 Non-Indigenous 20 15 19 5 5 27 9 55 16 5193
2018 Indigenous 19 13 20 9 9 25 6 47 25 112
2018 Non-Indigenous 19 17 21 5 5 27 7 53 15 4064
2017 Indigenous 22 13 17 5 4 26 12 58 14 134
2017 Non-Indigenous 19 17 18 5 5 26 9 56 16 4470
2014 Indigenous 23 10 21 7 8 23 8 49 21 147
2014 Non-Indigenous 19 16 18 6 5 27 9 56 17 4643

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 23 15 11 6 6 1 65 18 121
2020 Non-Indigenous 38 27 15 4 3 12 1 74 8 5406
2019 Indigenous 36 27 15 7 6 9 1 69 14 154
2019 Non-Indigenous 36 26 16 5 4 12 1 71 10 5188
2018 Indigenous 33 30 14 7 7 9 0 69 16 111
2018 Non-Indigenous 32 29 18 5 4 12 1 70 10 4063
2017 Indigenous 31 27 21 4 2 13 2 68 8 134
2017 Non-Indigenous 31 28 18 5 4 12 2 69 10 4468
2014 Indigenous 36 18 22 6 5 13 1 63 12 147
2014 Non-Indigenous 31 27 17 5 4 15 2 69 10 4641
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 7 93 122
2020 Non-Indigenous 7 93 5398
2019 Indigenous 6 94 154
2019 Non-Indigenous 7 93 5179
2018 Indigenous 7 93 112
2018 Non-Indigenous 7 93 4066

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 47 53 10
2019 Non-Indigenous 77 23 371

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 4 96 371

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 6 94 371

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 7 93 371

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 5 95 371

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 2 98 371

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 9 91 371

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 14 21 3 6 25 3 57 13 122
2020 Non-Indigenous 23 16 17 3 3 31 6 63 10 5393
2019 Indigenous 27 12 27 2 2 26 3 56 6 153
2019 Non-Indigenous 22 14 19 3 3 29 8 59 10 5181
2018 Indigenous 22 18 22 4 4 23 8 58 10 110
2018 Non-Indigenous 21 17 21 3 3 30 6 58 9 4064
2017 Indigenous 23 17 15 1 2 31 11 68 6 133
2017 Non-Indigenous 20 17 18 3 3 31 8 61 8 4470
2014 Indigenous 26 12 20 3 3 28 8 60 9 147
2014 Non-Indigenous 20 15 18 3 2 33 9 61 9 4635

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 23 21 6 4 8 1 66 11 122
2020 Non-Indigenous 39 29 15 4 3 10 1 76 7 5403
2019 Indigenous 41 24 17 3 2 13 1 75 6 153
2019 Non-Indigenous 39 25 17 4 3 13 2 74 7 5183
2018 Indigenous 39 31 14 3 4 7 2 77 8 112
2018 Non-Indigenous 35 28 17 3 3 12 1 73 7 4067
2017 Indigenous 38 25 17 4 2 14 1 73 7 131
2017 Non-Indigenous 34 29 16 2 2 13 2 75 6 4464
2014 Indigenous 39 22 19 3 2 13 1 71 6 147
2014 Non-Indigenous 34 26 16 3 2 17 2 74 6 4635
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 18 16 13 19 0 3 51 32 122
2020 Non-Indigenous 35 22 17 11 13 0 2 58 24 5407

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 32 18 10 13 0 1 58 24 120
2020 Non-Indigenous 30 28 21 11 9 0 1 59 20 5391
2019 Indigenous 17 28 20 16 18 0 1 45 35 154
2019 Non-Indigenous 20 26 22 14 16 0 1 47 30 5193
2018 Indigenous 17 25 19 16 21 0 1 43 38 111
2018 Non-Indigenous 15 22 24 16 21 0 1 38 37 4074
2017 Indigenous 15 22 18 15 29 2 0 38 44 134
2017 Non-Indigenous 14 19 21 18 26 0 2 34 45 4474

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 22 29 17 6 0 0 48 23 122
2020 Non-Indigenous 21 26 25 16 12 0 0 47 27 5402
2019 Indigenous 26 30 16 15 11 1 1 57 26 153
2019 Non-Indigenous 25 26 25 14 9 0 1 52 23 5188
2018 Indigenous 24 26 26 12 11 0 1 51 23 111
2018 Non-Indigenous 19 26 27 16 10 0 1 46 26 4075
2017 Indigenous 28 27 20 13 12 1 0 56 24 134
2017 Non-Indigenous 19 27 28 16 9 0 1 47 25 4478

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 25 26 12 5 0 2 56 18 122
2020 Non-Indigenous 29 26 21 12 9 0 2 57 22 5387
2019 Indigenous 36 27 17 11 8 1 1 63 20 154
2019 Non-Indigenous 32 28 21 11 6 1 2 61 17 5164
2018 Indigenous 34 22 21 13 8 0 2 57 22 111
2018 Non-Indigenous 25 27 24 13 8 0 2 54 21 4056
2017 Indigenous 34 23 22 12 8 2 0 58 20 132
2017 Non-Indigenous 25 29 22 13 7 1 3 56 21 4465

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 27 24 8 8 2 1 58 17 122
2020 Non-Indigenous 28 25 20 13 11 2 1 55 24 5386
2019 Indigenous 33 24 15 12 13 1 1 58 26 154
2019 Non-Indigenous 27 24 22 14 10 1 1 53 25 5173
2018 Indigenous 27 23 24 12 13 0 1 51 25 110
2018 Non-Indigenous 24 23 23 15 11 1 1 48 28 4059
2017 Indigenous 30 24 16 11 15 2 2 56 27 134
2017 Non-Indigenous 22 25 23 15 11 1 2 50 27 4468

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 25 12 5 1 0 3 81 6 121
2020 Non-Indigenous 48 22 13 7 5 0 4 74 13 5376
2019 Indigenous 61 20 9 3 1 1 4 86 4 154
2019 Non-Indigenous 53 22 12 5 3 1 5 79 8 5166
2018 Indigenous 54 21 13 3 5 0 5 78 8 108
2018 Non-Indigenous 48 24 14 5 4 1 5 76 10 4054
2017 Indigenous 56 20 7 5 3 2 7 83 9 134
2017 Non-Indigenous 46 24 13 5 3 1 8 76 9 4470

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 21 21 9 9 0 2 61 18 121
2020 Non-Indigenous 30 26 20 12 11 0 0 56 23 5396
2019 Indigenous 38 24 20 10 7 0 1 62 17 154
2019 Non-Indigenous 34 28 19 10 8 0 1 63 18 5182
2018 Indigenous 33 26 13 12 13 0 2 61 26 109
2018 Non-Indigenous 30 26 21 12 9 0 1 57 21 4071
2017 Indigenous 37 18 23 11 9 0 2 56 20 132
2017 Non-Indigenous 30 29 21 10 8 0 1 60 18 4460

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 19 12 11 10 0 9 64 23 122
2020 Non-Indigenous 33 22 18 11 10 0 7 59 22 5386

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 24 19 13 3 2 2 65 16 122
2020 Non-Indigenous 36 32 19 7 4 1 2 69 11 5368
2019 Indigenous 42 28 14 8 6 1 1 71 14 153
2019 Non-Indigenous 33 34 19 7 4 1 2 69 11 5172
2018 Indigenous 34 34 20 5 6 1 0 69 11 112
2018 Non-Indigenous 27 33 23 8 5 1 1 62 14 4050
2017 Indigenous 37 25 18 12 4 2 1 64 17 132
2017 Non-Indigenous 31 33 19 10 5 1 2 65 15 4459

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 27 22 12 7 0 1 59 19 121
2020 Non-Indigenous 28 31 21 12 7 0 1 59 19 5367
2019 Indigenous 33 28 23 9 7 1 0 61 16 154
2019 Non-Indigenous 28 31 22 11 6 0 1 61 17 5169
2018 Indigenous 34 28 18 9 10 0 1 63 19 112
2018 Non-Indigenous 23 30 25 13 7 1 1 55 20 4056
2017 Indigenous 29 23 26 13 7 1 1 53 21 132
2017 Non-Indigenous 25 30 23 13 6 1 2 56 20 4457

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 23 20 8 5 1 2 67 13 119
2020 Non-Indigenous 35 29 19 9 6 1 1 65 15 5378
2019 Indigenous 38 26 17 12 6 1 0 64 19 153
2019 Non-Indigenous 35 31 18 9 5 1 1 67 14 5167
2018 Indigenous 35 28 17 10 10 0 1 64 20 112
2018 Non-Indigenous 29 30 23 10 6 1 1 60 17 4037
2017 Indigenous 34 27 22 9 5 2 2 63 15 132
2017 Non-Indigenous 31 30 20 10 6 1 2 63 17 4460

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 23 16 10 4 0 0 70 14 121
2020 Non-Indigenous 45 26 15 7 5 1 1 72 13 5368
2019 Indigenous 46 23 14 7 9 1 0 70 16 154
2019 Non-Indigenous 44 26 15 8 6 1 1 71 14 5159

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 30 23 8 8 0 1 60 16 122
2020 Non-Indigenous 29 30 22 11 6 0 1 60 18 5381

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 32 19 12 7 2 1 61 20 121
2020 Non-Indigenous 27 29 22 13 8 0 0 57 21 5375
2019 Indigenous 38 31 14 9 8 1 0 69 17 154
2019 Non-Indigenous 35 30 19 9 6 1 1 66 15 5157
2018 Indigenous 32 30 22 8 6 0 1 63 14 110
2018 Non-Indigenous 29 30 22 11 7 1 1 59 18 4038
2017 Indigenous 34 28 18 10 8 2 1 63 19 131
2017 Non-Indigenous 28 31 20 11 7 0 2 61 18 4448

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 23 16 5 4 0 1 75 9 120
2020 Non-Indigenous 47 27 15 5 4 0 2 75 9 5377
2019 Indigenous 63 16 10 5 5 1 0 79 10 154
2019 Non-Indigenous 55 24 10 5 4 0 2 81 9 5148
2018 Indigenous 59 17 11 4 6 0 2 78 10 111
2018 Non-Indigenous 52 24 13 4 4 0 3 78 8 4032
2017 Indigenous 53 24 13 4 3 0 3 79 8 133
2017 Non-Indigenous 54 24 12 4 3 0 2 80 8 4467

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 30 15 11 8 0 0 66 18 122
2020 Non-Indigenous 28 33 22 11 6 0 1 62 17 5379

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 16 7 4 1 1 4 88 5 120
2020 Non-Indigenous 63 19 8 3 2 1 5 87 5 5378
2019 Indigenous 74 8 6 3 6 1 3 85 9 152
2019 Non-Indigenous 71 14 5 2 2 1 6 90 4 5153
2018 Indigenous 65 16 6 3 6 1 3 84 10 112
2018 Non-Indigenous 67 15 7 2 3 1 5 87 5 4042

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 70 16 5 3 3 0 3 88 7 122
2020 Non-Indigenous 77 9 4 2 2 1 3 91 5 5390
2019 Indigenous 80 6 3 5 4 0 1 87 10 154
2019 Non-Indigenous 73 11 5 3 4 1 3 87 7 5176
2018 Indigenous 63 12 9 7 8 0 1 75 16 112
2018 Non-Indigenous 71 11 6 3 4 1 4 87 7 4047
2017 Indigenous 71 8 10 2 4 0 4 83 6 134
2017 Non-Indigenous 73 12 5 3 3 1 4 89 6 4472

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 73 17 6 3 0 0 1 91 3 120
2020 Non-Indigenous 72 17 5 2 1 0 2 91 3 5376
2019 Indigenous 52 28 12 5 3 0 0 80 8 153
2019 Non-Indigenous 61 24 8 3 2 0 2 87 5 5152
2018 Indigenous 60 24 9 3 2 0 2 86 5 110
2018 Non-Indigenous 58 24 9 4 2 0 2 84 6 4044
2017 Indigenous 57 24 10 4 2 0 3 83 6 134
2017 Non-Indigenous 60 24 8 3 2 0 3 87 5 4469

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 12 7 5 5 0 2 81 11 122
2020 Non-Indigenous 68 15 7 4 4 0 2 85 8 5371
2019 Indigenous 57 24 9 5 6 0 0 80 11 153
2019 Non-Indigenous 63 18 8 4 4 0 2 83 9 5155
2018 Indigenous 56 17 10 4 11 0 2 74 15 111
2018 Non-Indigenous 57 20 10 5 5 0 2 79 10 4033
2017 Indigenous 57 18 10 7 5 0 3 78 12 133
2017 Non-Indigenous 62 18 8 5 4 0 3 83 9 4462

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 64 9 2 1 0 0 23 96 1 121
2020 Non-Indigenous 62 10 4 1 1 0 21 92 3 5383
2019 Indigenous 66 8 6 1 2 0 18 89 4 153
2019 Non-Indigenous 61 11 4 1 1 0 20 92 3 5138
2018 Indigenous 58 13 2 1 0 0 26 96 1 110
2018 Non-Indigenous 56 11 5 2 1 0 25 89 4 4014
2017 Indigenous 60 9 2 3 2 0 24 91 7 134
2017 Non-Indigenous 58 12 5 2 1 0 23 91 3 4465

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 77 12 3 3 2 0 3 91 5 122
2020 Non-Indigenous 74 14 5 1 1 0 4 92 3 5395
2019 Indigenous 70 19 5 2 1 0 3 92 3 153
2019 Non-Indigenous 72 14 5 1 1 0 6 92 2 5149
2018 Indigenous 71 16 8 0 1 0 5 91 1 110
2018 Non-Indigenous 67 16 7 2 1 0 7 90 3 4025
2017 Indigenous 71 13 3 4 1 0 8 91 6 133
2017 Non-Indigenous 69 15 5 2 1 0 8 92 3 4450

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 65 11 11 6 4 0 3 79 10 122
2020 Non-Indigenous 63 16 9 4 5 0 2 81 10 5397
2019 Indigenous 66 13 6 4 10 0 1 80 14 154
2019 Non-Indigenous 64 13 8 5 7 0 3 79 13 5174
2018 Indigenous 63 12 9 6 10 0 1 75 16 110
2018 Non-Indigenous 58 14 9 6 9 0 3 75 16 4042
2017 Indigenous 56 13 8 10 7 0 5 74 18 134
2017 Non-Indigenous 56 15 9 7 9 0 4 74 17 4474

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 28 17 5 2 0 1 75 7 122
2020 Non-Indigenous 44 29 16 6 3 0 1 75 9 5401
2019 Indigenous 42 29 17 7 4 1 1 72 11 154
2019 Non-Indigenous 53 26 12 4 2 0 2 81 7 5161
2018 Indigenous 43 34 14 6 3 0 1 77 9 111
2018 Non-Indigenous 48 27 14 5 3 0 2 77 8 4042
2017 Indigenous 46 27 13 7 6 0 1 74 13 134
2017 Non-Indigenous 52 26 13 4 2 0 3 80 6 4464

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 34 24 8 4 0 0 64 12 122
2020 Non-Indigenous 27 39 23 7 4 0 0 66 11 5400

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 29 28 14 6 1 0 51 21 122
2020 Non-Indigenous 15 32 34 13 5 0 0 47 18 5409
2019 Indigenous 18 39 28 10 4 0 0 58 14 154
2019 Non-Indigenous 18 33 34 11 4 0 0 51 15 5191
2018 Indigenous 16 35 28 14 7 0 0 50 21 112
2018 Non-Indigenous 14 32 35 13 5 0 0 46 18 4089
2017 Indigenous 12 26 42 12 7 0 0 38 19 134
2017 Non-Indigenous 13 30 38 13 5 0 0 44 19 4478

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 15 21 37 16 12 0 0 28 35 122
2020 Non-Indigenous 11 19 37 22 10 0 0 32 30 5395
2019 Indigenous 12 17 34 25 12 0 1 37 29 153
2019 Non-Indigenous 9 17 38 23 12 0 0 36 26 5133
2018 Indigenous 17 14 35 21 13 0 0 34 31 108
2018 Non-Indigenous 10 18 38 23 10 0 0 34 28 4019
2017 Indigenous 11 19 35 27 8 0 0 35 30 133
2017 Non-Indigenous 7 18 40 22 11 0 1 34 26 4469

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 40 11 5 3 0 0 80 9 122
2020 Non-Indigenous 39 40 12 5 2 2 0 80 7 5406
2019 Indigenous 23 40 19 10 5 3 0 65 15 152
2019 Non-Indigenous 27 38 17 9 4 4 0 68 14 5172
2018 Indigenous 27 34 21 12 4 1 0 62 17 112
2018 Non-Indigenous 28 39 17 8 5 3 0 69 13 4064
2017 Indigenous 21 37 18 13 6 5 0 61 20 134
2017 Non-Indigenous 17 36 19 12 8 7 1 58 21 4476

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 33 15 10 6 3 0 67 17 122
2020 Non-Indigenous 35 32 14 11 5 3 0 69 17 5382

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 31 13 13 7 1 0 67 20 122
2020 Non-Indigenous 39 28 12 11 7 1 1 68 19 5395

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 27 15 4 3 5 1 76 8 121
2020 Non-Indigenous 48 27 13 4 3 3 1 79 8 5382

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 39 13 15 7 1 0 66 22 122
2020 Non-Indigenous 36 32 17 9 4 2 0 69 13 5398
2019 Indigenous 23 37 20 7 8 4 0 63 16 154
2019 Non-Indigenous 26 35 18 12 6 2 0 63 19 5186
2018 Indigenous 29 32 18 13 8 0 0 61 21 112
2018 Non-Indigenous 25 35 18 11 8 2 0 62 19 4069
2017 Indigenous 26 38 10 17 9 0 1 64 26 133
2017 Non-Indigenous 19 38 18 14 8 3 1 59 22 4478

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 35 16 7 3 1 0 74 11 121
2020 Non-Indigenous 41 40 10 6 2 0 0 82 8 5410

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 27 17 11 5 1 0 67 16 121
2020 Non-Indigenous 40 37 12 7 3 1 0 78 10 5380

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 33 20 6 1 1 3 73 7 120
2020 Non-Indigenous 37 37 17 6 2 1 1 75 8 5368

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 34 14 4 2 2 1 79 6 121
2020 Non-Indigenous 47 34 11 3 2 1 2 84 5 5382

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 71 13 7 1 1 6 2 91 2 121
2020 Non-Indigenous 67 20 5 1 1 5 1 93 2 5390

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 31 6 3 5 2 0 86 8 121
2020 Non-Indigenous 49 34 9 5 1 2 0 85 6 5396

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 33 7 5 5 1 0 82 11 121
2020 Non-Indigenous 50 29 9 7 4 1 1 80 11 5381

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 27 14 6 5 1 0 75 11 121
2020 Non-Indigenous 54 28 9 5 3 1 1 83 8 5393

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 47 8 0 4 4 5 87 4 23
2020 Non-Indigenous 18 49 13 16 3 1 0 67 20 1150
2019 Indigenous 18 44 4 30 4 0 0 62 34 24
2019 Non-Indigenous 17 45 16 14 4 2 1 64 19 1017

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 92 8 24
2020 Non-Indigenous 96 4 1150

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 37 27 4 8 0 0 61 12 22
2020 Non-Indigenous 18 37 18 19 7 0 0 56 26 1102
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 8 92 122
2020 Non-Indigenous 9 91 5366

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 122
2020 Non-Indigenous 12 88 5378
2019 Indigenous 20 80 154
2019 Non-Indigenous 15 85 5182
2017 Indigenous 29 71 134
2017 Non-Indigenous 17 83 4475
2014 Indigenous 18 82 146
2014 Non-Indigenous 14 86 4628

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 43 57 16
2020 Non-Indigenous 45 55 658

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 73 27 16
2020 Non-Indigenous 75 25 657
2019 Indigenous 84 16 32
2019 Non-Indigenous 80 20 787
2017 Indigenous 90 10 40
2017 Non-Indigenous 77 23 746
2014 Indigenous 81 19 26
2014 Non-Indigenous 77 23 645

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 74 0 8 18 0 0 0 74 18 12
2020 Non-Indigenous 46 35 8 6 2 1 1 83 9 496
2019 Indigenous 26 54 4 8 8 0 0 80 16 26
2019 Non-Indigenous 50 33 6 7 3 0 0 83 11 623
2017 Indigenous 44 28 9 11 6 0 3 74 17 36
2017 Non-Indigenous 47 36 4 8 3 0 1 84 12 579
2014 Indigenous 58 23 4 9 5 0 0 81 15 21
2014 Non-Indigenous 54 33 5 4 2 0 1 88 6 502

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 25 9 4 2 4 2 83 7 122
2020 Non-Indigenous 49 30 9 4 2 2 3 84 6 5400
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 49 19 1 62 38 122
2020 Non-Indigenous 33 45 21 2 57 43 5414

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 29 71 37
2020 Non-Indigenous 32 68 1797

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 8 20 14 25 33 0 0 28 58 37
2020 Non-Indigenous 11 19 18 19 27 1 5 32 49 1795

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 2 14 14 27 43 0 0 16 71 37
2020 Non-Indigenous 7 15 16 22 37 1 2 22 61 1798

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 21 15 11 9 1 7 62 21 122
2020 Non-Indigenous 40 20 14 7 7 2 9 68 16 5401
2019 Indigenous 35 17 20 8 13 1 6 56 23 152
2019 Non-Indigenous 38 20 15 9 10 1 7 63 21 5153
2018 Indigenous 37 19 18 9 13 0 5 58 23 110
2018 Non-Indigenous 35 19 16 10 12 2 7 59 24 4064
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