2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 34 49 2 13 2 0 0 83 15 157
2020 EX-01 32 48 2 15 3 0 0 80 18 98
2020 EX-03 36 52 0 12 0 0 0 88 12 25

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 17 4 4 1 0 0 91 5 157
2020 EX-01 69 18 6 5 1 0 0 88 6 98
2020 EX-03 92 4 0 4 0 0 0 96 4 25
2017 EX 75 18 4 1 1 2 0 94 2 123
2017 EX-01 70 20 6 1 0 2 0 93 1 82
2017 EX-02 74 21 0 0 5 0 0 95 5 19
2017 EX-03 100 0 0 0 0 0 0 100 0 16
2014 EX 75 21 2 2 0 0 0 96 2 126
2014 EX-01 73 23 3 1 0 0 0 96 1 78
2014 EX-02 58 32 5 5 0 0 0 89 5 19
2014 EX-03 86 14 0 0 0 0 0 100 0 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 29 42 13 13 3 0 1 71 16 158
2020 EX-01 29 36 13 17 3 0 1 66 20 99
2020 EX-03 24 68 0 4 4 0 0 92 8 25
2019 EX 51 36 3 7 4 0 0 87 10 136
2019 EX-01 44 38 5 8 5 0 0 83 13 86
2019 EX-02 64 32 0 0 4 0 0 96 4 25
2019 EX-03 53 37 0 11 0 0 0 89 11 19
2017 EX 45 38 5 10 2 0 0 83 12 124
2017 EX-01 44 38 5 11 2 0 0 82 13 83
2017 EX-02 42 47 0 11 0 0 0 89 11 19
2017 EX-03 63 19 6 6 6 0 0 81 13 16
2014 EX 63 28 3 6 0 0 0 90 6 126
2014 EX-01 62 28 3 8 0 0 0 90 8 78
2014 EX-02 53 32 11 5 0 0 0 84 5 19
2014 EX-03 73 23 0 5 0 0 0 95 5 22

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 34 46 10 7 2 0 1 81 9 156
2020 EX-01 30 50 9 9 2 0 0 80 11 98
2020 EX-03 48 36 16 0 0 0 0 84 0 25
2019 EX 37 41 13 7 2 1 0 78 8 131
2019 EX-01 33 41 13 10 2 0 0 74 12 82
2019 EX-02 42 46 8 4 0 0 0 88 4 24
2019 EX-03 32 42 21 0 0 5 0 78 0 19
2018 EX 37 51 6 6 0 0 0 88 6 121
2018 EX-01 33 58 5 4 0 0 0 90 4 73
2018 EX-02 41 36 14 9 0 0 0 77 9 22
2017 EX 42 45 7 4 1 0 1 88 5 124
2017 EX-01 39 44 10 6 1 0 0 83 7 83
2017 EX-02 37 58 5 0 0 0 0 95 0 19
2017 EX-03 63 31 0 0 0 0 6 100 0 16
2014 EX 40 47 6 5 2 0 0 87 6 126
2014 EX-01 44 46 3 5 3 0 0 90 8 78
2014 EX-02 11 68 16 5 0 0 0 79 5 19
2014 EX-03 54 36 5 5 0 0 0 91 5 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 30 9 10 1 0 1 80 11 155
2020 EX-01 50 27 9 12 2 0 0 77 14 98
2020 EX-03 48 36 12 4 0 0 0 84 4 25
2019 EX 60 32 6 1 1 0 0 92 2 134
2019 EX-01 58 34 6 1 1 0 0 92 2 85
2019 EX-02 54 33 8 4 0 0 0 88 4 24
2019 EX-03 63 32 5 0 0 0 0 95 0 19
2017 EX 63 31 3 2 0 0 1 94 3 122
2017 EX-01 57 37 4 3 0 0 0 94 3 81
2017 EX-02 63 26 5 5 0 0 0 89 5 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 66 31 1 2 0 0 0 97 2 126
2014 EX-01 67 31 0 3 0 0 0 97 3 78
2014 EX-02 53 47 0 0 0 0 0 100 0 19
2014 EX-03 64 27 5 5 0 0 0 91 5 22

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 25 33 10 24 8 0 0 58 32 156
2020 EX-01 25 28 9 27 10 0 0 54 37 99
2020 EX-03 36 28 12 24 0 0 0 64 24 25
2019 EX 32 36 14 11 7 0 0 68 18 136
2019 EX-01 29 35 14 13 9 0 0 64 22 86
2019 EX-02 32 36 20 8 4 0 0 68 12 25
2019 EX-03 37 47 5 11 0 0 0 84 11 19
2018 EX 35 35 11 17 3 0 0 69 20 121
2018 EX-01 34 33 12 16 4 0 0 67 21 73
2018 EX-02 23 41 14 23 0 0 0 64 23 22
2017 EX 35 45 5 12 3 0 0 80 15 124
2017 EX-01 39 45 5 8 4 0 0 83 12 83
2017 EX-02 16 37 5 37 5 0 0 53 42 19
2017 EX-03 44 50 6 0 0 0 0 94 0 16
2014 EX 24 38 13 18 7 0 0 62 25 126
2014 EX-01 26 42 5 21 6 0 0 68 27 78
2014 EX-02 16 37 21 16 11 0 0 53 26 19
2014 EX-03 27 32 23 9 9 0 0 59 18 22

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 52 37 5 4 2 0 0 89 6 158
2020 EX-01 47 39 6 4 3 0 0 87 7 99
2020 EX-03 72 16 8 4 0 0 0 88 4 25
2019 EX 60 31 7 2 0 0 0 91 2 136
2019 EX-01 56 31 9 3 0 0 0 87 3 86
2019 EX-02 72 28 0 0 0 0 0 100 0 25
2019 EX-03 58 37 5 0 0 0 0 95 0 19
2018 EX 59 36 5 0 0 0 0 95 0 119
2018 EX-01 56 37 7 0 0 0 0 93 0 71
2018 EX-02 55 41 5 0 0 0 0 95 0 22
2017 EX 55 42 2 0 1 0 0 98 1 123
2017 EX-01 50 48 1 0 1 0 0 98 1 82
2017 EX-02 47 47 5 0 0 0 0 95 0 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 48 48 1 3 1 0 0 95 4 126
2014 EX-01 45 51 0 4 0 0 0 96 4 78
2014 EX-02 37 63 0 0 0 0 0 100 0 19
2014 EX-03 64 32 0 0 5 0 0 95 5 22

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 46 5 8 4 0 0 82 13 156
2020 EX-01 31 46 5 12 6 0 0 77 18 98
2020 EX-03 44 44 12 0 0 0 0 88 0 25
2019 EX 38 39 11 8 3 1 1 77 11 135
2019 EX-01 35 36 11 12 5 0 1 73 17 85
2019 EX-02 40 44 16 0 0 0 0 84 0 25
2019 EX-03 37 42 11 5 0 5 0 83 6 19
2018 EX 32 44 11 12 1 0 0 76 13 121
2018 EX-01 34 44 8 12 1 0 0 78 14 73
2018 EX-02 23 59 18 0 0 0 0 82 0 22
2017 EX 41 44 7 5 2 0 0 85 7 124
2017 EX-01 38 47 7 4 4 0 0 86 7 83
2017 EX-02 37 47 5 11 0 0 0 84 11 19
2017 EX-03 56 38 0 6 0 0 0 94 6 16
2014 EX 33 48 10 8 2 0 0 80 10 126
2014 EX-01 33 49 8 9 1 0 0 82 10 78
2014 EX-02 26 42 16 16 0 0 0 68 16 19
2014 EX-03 41 46 9 0 5 0 0 86 5 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 38 46 10 6 1 0 0 83 7 156
2020 EX-01 35 45 9 10 1 0 0 80 11 98
2020 EX-03 48 44 8 0 0 0 0 92 0 25
2019 EX 46 40 11 2 1 0 0 86 3 135
2019 EX-01 45 36 14 4 1 0 0 81 5 85
2019 EX-02 36 56 8 0 0 0 0 92 0 25
2019 EX-03 53 42 5 0 0 0 0 95 0 19
2018 EX 41 42 10 5 2 0 0 83 7 121
2018 EX-01 38 41 12 5 3 0 0 79 8 73
2018 EX-02 41 50 9 0 0 0 0 91 0 22
2017 EX 44 51 2 2 1 0 0 94 3 124
2017 EX-01 40 53 3 2 1 0 0 93 4 83
2017 EX-02 47 47 0 5 0 0 0 95 5 19
2017 EX-03 56 44 0 0 0 0 0 100 0 16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 27 2 3 0 0 0 95 3 153
2020 EX-01 63 29 3 4 0 0 0 93 4 95
2020 EX-03 76 24 0 0 0 0 0 100 0 25
2019 EX 71 24 2 2 0 0 0 96 2 135
2019 EX-01 69 24 4 4 0 0 0 93 4 85
2019 EX-02 60 40 0 0 0 0 0 100 0 25
2019 EX-03 89 11 0 0 0 0 0 100 0 19
2018 EX 75 23 3 0 0 0 0 98 0 120
2018 EX-01 68 29 3 0 0 0 0 97 0 73
2017 EX 70 27 0 2 0 1 0 98 2 123
2017 EX-01 62 34 0 2 0 1 0 98 2 82
2017 EX-02 84 16 0 0 0 0 0 100 0 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 69 30 0 1 0 0 0 99 1 126
2014 EX-01 64 35 0 1 0 0 0 99 1 78
2014 EX-02 68 32 0 0 0 0 0 100 0 19
2014 EX-03 91 9 0 0 0 0 0 100 0 22

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 46 38 8 6 3 0 0 83 8 156
2020 EX-01 45 33 8 9 4 0 0 79 13 99
2020 EX-03 50 42 8 0 0 0 0 92 0 24
2019 EX 48 31 11 6 3 0 1 80 9 134
2019 EX-01 47 28 12 7 5 0 1 76 12 85
2019 EX-02 46 42 13 0 0 0 0 88 0 24
2019 EX-03 47 32 11 11 0 0 0 79 11 19
2018 EX 43 42 4 11 0 0 0 85 11 119
2018 EX-01 46 36 6 13 0 0 0 82 13 72
2017 EX 49 38 6 6 2 0 0 86 7 124
2017 EX-01 44 43 7 4 2 0 0 87 6 83
2017 EX-02 53 26 5 16 0 0 0 79 16 19
2017 EX-03 75 19 0 6 0 0 0 94 6 16

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 29 2 1 0 0 0 97 1 156
2020 EX-01 64 31 3 2 0 0 0 95 2 98
2020 EX-03 80 20 0 0 0 0 0 100 0 25
2019 EX 76 21 1 1 1 0 0 97 1 134
2019 EX-01 73 23 2 1 1 0 0 95 2 84
2019 EX-02 80 20 0 0 0 0 0 100 0 25
2019 EX-03 84 16 0 0 0 0 0 100 0 19
2018 EX 70 29 1 0 0 0 0 99 0 118
2018 EX-01 66 32 1 0 0 0 0 99 0 71
2017 EX 77 23 0 0 0 0 0 100 0 123
2017 EX-01 71 29 0 0 0 0 0 100 0 82
2017 EX-02 79 21 0 0 0 0 0 100 0 19
2017 EX-03 94 6 0 0 0 0 0 100 0 16
2014 EX 76 21 2 1 0 0 0 98 1 126
2014 EX-01 74 22 3 1 0 0 0 96 1 78
2014 EX-02 74 26 0 0 0 0 0 100 0 19
2014 EX-03 86 14 0 0 0 0 0 100 0 22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 29 3 8 1 0 0 87 10 156
2020 EX-01 52 30 3 13 2 0 0 82 15 99
2020 EX-03 76 20 4 0 0 0 0 96 0 25
2019 EX 54 37 4 3 2 0 0 91 5 135
2019 EX-01 48 39 5 5 4 0 0 87 8 85
2019 EX-02 68 32 0 0 0 0 0 100 0 25
2019 EX-03 53 42 5 0 0 0 0 95 0 19
2018 EX 52 38 8 2 0 0 0 90 2 119
2018 EX-01 46 40 11 3 0 0 0 86 3 72
2017 EX 57 32 5 5 1 0 0 89 6 123
2017 EX-01 51 38 5 5 1 0 0 89 6 82
2017 EX-02 63 16 11 11 0 0 0 79 11 19
2017 EX-03 75 25 0 0 0 0 0 100 0 16
2014 EX 51 39 4 4 2 0 0 90 6 125
2014 EX-01 46 45 3 5 1 0 0 91 6 78
2014 EX-02 47 42 5 5 0 0 0 89 5 19
2014 EX-03 73 18 5 0 5 0 0 91 5 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 29 5 6 1 0 1 88 7 157
2020 EX-01 52 33 6 7 2 0 0 85 9 99
2020 EX-03 76 12 8 4 0 0 0 88 4 25
2019 EX 60 31 4 3 1 0 0 92 4 134
2019 EX-01 56 32 5 5 2 0 0 88 7 85
2019 EX-02 60 40 0 0 0 0 0 100 0 25
2019 EX-03 72 22 6 0 0 0 0 94 0 18
2018 EX 66 24 8 2 1 0 0 90 3 120
2018 EX-01 58 29 11 3 0 0 0 86 3 73
2017 EX 63 29 4 2 1 0 0 93 3 123
2017 EX-01 58 33 5 2 1 0 0 91 4 82
2017 EX-02 63 26 5 5 0 0 0 89 5 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 55 33 6 4 2 0 0 88 6 126
2014 EX-01 50 40 6 3 1 0 0 90 4 78
2014 EX-02 63 26 5 5 0 0 0 89 5 19
2014 EX-03 64 18 5 9 5 0 0 82 14 22

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 38 8 6 2 1 1 84 8 157
2020 EX-01 39 39 11 7 3 1 0 78 10 98
2020 EX-03 60 32 4 4 0 0 0 92 4 25
2019 EX 46 38 9 7 1 0 0 84 7 135
2019 EX-01 41 40 10 9 0 0 0 80 9 86
2019 EX-02 58 29 8 4 0 0 0 88 4 24
2019 EX-03 47 42 5 0 5 0 0 89 5 19
2018 EX 49 36 7 7 0 1 1 86 7 119
2018 EX-01 44 39 8 6 0 1 1 86 6 72
2017 EX 51 40 4 3 2 0 0 91 5 123
2017 EX-01 45 45 4 4 2 0 0 90 6 82
2017 EX-02 53 37 5 5 0 0 0 89 5 19
2017 EX-03 75 19 6 0 0 0 0 94 0 16
2014 EX 52 37 7 3 2 0 0 88 5 126
2014 EX-01 50 40 5 4 1 0 0 90 5 78
2014 EX-02 47 32 16 5 0 0 0 79 5 19
2014 EX-03 59 32 5 0 5 0 0 91 5 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 30 9 3 1 0 0 87 4 158
2020 EX-01 54 31 10 4 1 0 0 85 5 99
2020 EX-03 68 16 12 4 0 0 0 84 4 25
2019 EX 60 30 7 2 1 0 0 90 3 136
2019 EX-01 57 30 8 3 1 0 0 87 5 86
2019 EX-02 56 44 0 0 0 0 0 100 0 25
2019 EX-03 68 21 11 0 0 0 0 89 0 19
2018 EX 63 28 9 0 0 0 0 91 0 120
2018 EX-01 60 29 11 0 0 0 0 89 0 73
2017 EX 59 32 6 3 0 0 0 91 3 123
2017 EX-01 49 43 6 2 0 0 0 91 2 82
2017 EX-02 58 21 11 11 0 0 0 79 11 19
2017 EX-03 94 6 0 0 0 0 0 100 0 16
2014 EX 58 35 3 2 1 1 0 94 3 126
2014 EX-01 54 37 5 1 1 1 0 92 3 78
2014 EX-02 63 37 0 0 0 0 0 100 0 19
2014 EX-03 68 27 0 5 0 0 0 95 5 22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 6 13 29 22 29 0 1 19 52 158
2020 EX-01 6 13 28 24 27 0 1 19 52 99
2020 EX-03 4 12 40 12 32 0 0 16 44 25
2019 EX 9 23 30 16 21 0 1 32 37 135
2019 EX-01 6 23 28 19 23 0 1 29 42 86
2019 EX-02 16 28 32 16 8 0 0 44 24 25
2019 EX-03 11 22 28 11 28 0 0 33 39 18
2018 EX 8 22 24 31 15 0 0 31 45 121
2018 EX-01 8 22 25 30 15 0 0 30 45 73
2018 EX-02 9 14 27 41 9 0 0 23 50 22
2017 EX 6 31 28 21 14 0 1 37 35 124
2017 EX-01 7 34 29 14 14 0 1 42 29 83
2017 EX-02 5 21 37 32 5 0 0 26 37 19
2017 EX-03 0 38 13 31 19 0 0 38 50 16
2014 EX 8 20 21 26 25 0 0 28 52 126
2014 EX-01 10 23 23 19 24 0 0 33 44 78
2014 EX-02 11 16 16 21 37 0 0 26 58 19
2014 EX-03 0 14 18 46 23 0 0 14 68 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 18 35 37 8 2 0 0 9 53 158
2020 EX-01 19 38 35 6 1 0 0 7 58 99
2020 EX-03 24 24 48 0 4 0 0 4 48 25
2019 EX 10 20 50 16 3 0 1 19 30 136
2019 EX-01 13 20 50 15 1 0 1 16 33 86
2019 EX-02 8 24 48 12 8 0 0 20 32 25
2019 EX-03 0 16 58 26 0 0 0 26 16 19
2018 EX 11 36 39 12 2 0 0 14 47 121
2018 EX-01 14 36 40 10 1 0 0 11 49 73
2018 EX-02 9 50 32 9 0 0 0 9 59 22
2017 EX 11 30 45 12 2 1 0 14 41 124
2017 EX-01 14 30 44 10 1 1 0 11 45 83
2017 EX-02 11 21 47 21 0 0 0 21 32 19
2017 EX-03 0 19 56 19 6 0 0 25 19 16
2014 EX 8 39 40 12 2 0 0 13 47 126
2014 EX-01 6 38 40 14 1 0 0 15 45 78
2014 EX-02 21 32 32 16 0 0 0 16 53 19
2014 EX-03 5 46 41 5 5 0 0 9 50 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 5 16 38 34 7 1 0 41 21 158
2020 EX-01 7 18 38 31 5 0 0 36 25 99
2020 EX-03 0 8 28 52 12 0 0 64 8 25
2019 EX 5 20 39 22 13 0 0 36 25 135
2019 EX-01 8 20 36 20 15 0 0 35 28 85
2019 EX-02 0 20 52 16 12 0 0 28 20 25
2019 EX-03 0 21 42 37 0 0 0 37 21 19
2018 EX 5 13 38 34 9 0 1 44 18 120
2018 EX-01 8 14 41 30 5 0 1 36 22 73
2017 EX 4 18 35 30 12 1 0 42 22 124
2017 EX-01 4 23 39 21 13 1 0 34 27 83
2017 EX-02 5 5 32 58 0 0 0 58 11 19
2017 EX-03 0 0 31 50 19 0 0 69 0 16
2014 EX 3 21 43 20 12 1 0 32 25 126
2014 EX-01 5 19 42 18 14 1 0 32 25 78
2014 EX-02 0 32 53 5 11 0 0 16 32 19
2014 EX-03 0 27 36 27 9 0 0 36 27 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 8 24 43 18 4 0 1 23 33 157
2020 EX-01 10 24 42 18 4 0 1 23 35 98
2020 EX-03 8 20 56 8 8 0 0 16 28 25
2019 EX 9 21 41 19 8 0 1 28 31 135
2019 EX-01 12 25 44 11 8 0 1 19 37 85
2019 EX-02 4 16 44 24 12 0 0 36 20 25
2019 EX-03 5 21 32 42 0 0 0 42 26 19
2018 EX 12 21 45 17 6 0 0 23 32 121
2018 EX-01 15 23 44 14 4 0 0 18 38 73
2018 EX-02 9 18 45 27 0 0 0 27 27 22
2017 EX 8 24 40 20 6 1 1 26 33 124
2017 EX-01 12 24 41 14 6 1 1 21 37 83
2017 EX-02 0 21 47 32 0 0 0 32 21 19
2017 EX-03 0 19 38 31 13 0 0 44 19 16
2014 EX 19 30 35 14 1 0 1 15 50 126
2014 EX-01 19 27 38 13 1 0 1 14 47 78
2014 EX-02 21 37 16 26 0 0 0 26 58 19
2014 EX-03 18 32 41 9 0 0 0 9 50 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 20 43 27 8 1 0 0 9 64 157
2020 EX-01 25 44 23 5 2 0 0 7 70 99
2020 EX-03 12 44 32 12 0 0 0 12 56 25
2019 EX 11 30 44 13 2 0 0 16 41 135
2019 EX-01 15 35 39 9 1 0 0 11 51 85
2019 EX-02 4 20 60 12 4 0 0 16 24 25
2019 EX-03 5 16 47 32 0 0 0 32 21 19
2018 EX 10 31 47 7 5 0 0 12 41 119
2018 EX-01 14 37 39 6 4 0 0 10 51 71
2018 EX-02 9 27 50 9 5 0 0 14 36 22
2017 EX 10 37 37 11 4 1 1 15 48 124
2017 EX-01 12 33 41 9 4 1 1 13 46 83
2017 EX-02 11 47 37 0 5 0 0 5 58 19
2017 EX-03 0 31 31 31 6 0 0 38 31 16
2014 EX 10 39 42 8 1 1 0 9 49 126
2014 EX-01 8 35 49 6 1 1 0 8 43 78
2014 EX-02 11 47 21 21 0 0 0 21 58 19
2014 EX-03 18 41 36 5 0 0 0 5 59 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 19 37 29 14 1 0 1 15 56 158
2020 EX-01 23 36 29 10 1 0 0 11 60 99
2020 EX-03 8 44 32 16 0 0 0 16 52 25
2019 EX 15 24 39 18 4 0 1 22 39 135
2019 EX-01 18 31 32 18 2 0 0 20 48 85
2019 EX-02 12 20 44 12 8 0 4 21 33 25
2019 EX-03 11 5 58 21 5 0 0 26 16 19
2018 EX 17 28 35 13 7 0 0 20 45 120
2018 EX-01 19 35 29 11 6 0 0 17 54 72
2018 EX-02 18 18 36 23 5 0 0 27 36 22
2017 EX 16 31 33 13 6 1 0 19 48 124
2017 EX-01 22 31 31 10 5 1 0 15 54 83
2017 EX-02 11 32 32 16 11 0 0 26 42 19
2017 EX-03 0 19 56 19 6 0 0 25 19 16
2014 EX 8 37 40 12 3 0 1 15 45 126
2014 EX-01 5 40 36 14 4 0 1 18 45 78
2014 EX-02 16 42 32 11 0 0 0 11 58 19
2014 EX-03 14 23 59 0 5 0 0 5 36 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 8 18 36 31 6 0 2 37 26 158
2020 EX-01 10 18 32 31 6 0 2 38 29 99
2020 EX-03 0 12 52 28 8 0 0 36 12 25
2019 EX 7 20 33 30 10 0 1 40 27 133
2019 EX-01 11 20 33 28 8 0 0 36 31 83
2019 EX-02 0 16 44 20 16 0 4 38 17 25
2019 EX-03 0 21 26 53 0 0 0 53 21 19
2018 EX 2 22 40 28 8 0 0 36 24 121
2018 EX-01 3 32 36 23 7 0 0 30 34 73
2018 EX-02 0 5 55 36 5 0 0 41 5 22
2017 EX 1 27 38 22 11 1 1 33 28 124
2017 EX-01 1 30 35 16 15 1 1 32 32 83
2017 EX-02 0 26 32 37 5 0 0 42 26 19
2017 EX-03 0 13 63 25 0 0 0 25 13 16
2014 EX 3 21 38 25 12 0 1 38 24 126
2014 EX-01 3 21 38 26 12 0 1 38 23 78
2014 EX-02 11 21 42 21 5 0 0 26 32 19
2014 EX-03 0 27 32 23 18 0 0 41 27 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 13 29 34 22 3 0 1 24 42 157
2020 EX-01 16 32 29 19 3 0 1 23 48 98
2020 EX-03 8 28 44 16 4 0 0 20 36 25
2019 EX 9 22 44 18 6 1 1 24 32 135
2019 EX-01 13 25 39 16 5 1 1 22 39 85
2019 EX-02 4 16 52 20 8 0 0 28 20 25
2019 EX-03 0 26 53 21 0 0 0 21 26 19
2018 EX 12 33 36 12 8 0 1 19 45 120
2018 EX-01 16 34 32 10 7 0 1 17 51 73
2017 EX 5 29 41 15 7 1 1 23 35 124
2017 EX-01 8 28 40 15 6 1 1 21 37 83
2017 EX-02 0 37 42 11 11 0 0 21 37 19
2017 EX-03 0 31 38 19 13 0 0 31 31 16
2014 EX 13 33 41 9 3 1 1 12 46 126
2014 EX-01 17 28 38 12 3 1 1 14 46 78
2014 EX-02 16 37 37 5 5 0 0 11 53 19
2014 EX-03 0 41 54 5 0 0 0 5 41 22

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 10 28 46 14 1 1 0 15 38 157
2020 EX-01 13 28 47 11 1 0 0 12 41 98
2020 EX-03 4 32 44 20 0 0 0 20 36 25
2019 EX 16 32 32 13 5 1 1 19 48 135
2019 EX-01 16 32 32 11 6 1 2 17 50 85
2019 EX-02 16 32 36 12 4 0 0 16 48 25
2019 EX-03 11 32 32 21 5 0 0 26 42 19
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 35 7 4 2 4 4 86 6 158
2020 EX-01 38 36 7 6 3 5 4 82 10 99
2020 EX-03 64 20 12 0 0 0 4 88 0 25
2019 EX 47 40 7 4 0 1 0 88 4 135
2019 EX-01 38 44 9 7 0 1 0 84 7 86
2019 EX-02 48 48 4 0 0 0 0 96 0 25
2019 EX-03 72 22 6 0 0 0 0 94 0 18
2018 EX 52 34 7 5 1 2 0 87 6 121
2018 EX-01 49 33 8 7 1 1 0 83 8 73
2018 EX-02 45 50 5 0 0 0 0 95 0 22
2017 EX 41 43 11 2 2 2 0 85 4 124
2017 EX-01 35 46 11 1 4 2 0 84 5 83
2017 EX-02 47 47 0 5 0 0 0 95 5 19
2017 EX-03 63 19 19 0 0 0 0 81 0 16
2014 EX 59 32 4 4 1 0 1 91 5 126
2014 EX-01 60 27 4 6 1 0 1 88 8 78
2014 EX-02 47 42 11 0 0 0 0 89 0 19
2014 EX-03 59 41 0 0 0 0 0 100 0 22

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 67 28 3 1 1 0 0 95 3 158
2020 EX-01 66 27 3 2 2 0 0 93 4 99
2020 EX-03 76 20 4 0 0 0 0 96 0 25
2019 EX 71 19 2 5 1 1 0 91 7 135
2019 EX-01 68 19 2 7 2 1 0 88 10 85
2019 EX-02 72 24 4 0 0 0 0 96 0 25
2019 EX-03 74 21 0 5 0 0 0 95 5 19
2018 EX 68 24 3 3 1 1 0 93 3 120
2018 EX-01 67 22 4 4 1 1 0 90 6 73
2018 EX-02 64 32 5 0 0 0 0 95 0 22
2017 EX 69 23 4 3 1 0 0 92 4 124
2017 EX-01 67 25 5 2 1 0 0 92 4 83
2017 EX-02 74 16 0 11 0 0 0 89 11 19
2017 EX-03 75 19 6 0 0 0 0 94 0 16
2014 EX 73 23 0 3 1 0 0 96 4 126
2014 EX-01 76 19 0 4 1 0 0 95 5 78
2014 EX-02 74 21 0 5 0 0 0 95 5 19
2014 EX-03 55 45 0 0 0 0 0 100 0 22

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 66 27 3 3 0 0 0 94 3 155
2020 EX-01 65 28 3 4 0 0 0 93 4 98
2020 EX-03 68 28 4 0 0 0 0 96 0 25
2019 EX 65 30 2 3 0 0 0 95 3 136
2019 EX-01 59 34 2 5 0 0 0 93 5 86
2019 EX-02 72 24 4 0 0 0 0 96 0 25
2019 EX-03 68 32 0 0 0 0 0 100 0 19
2018 EX 68 28 3 2 0 0 0 95 2 120
2018 EX-01 64 32 1 3 0 0 0 96 3 73
2018 EX-02 64 32 5 0 0 0 0 95 0 22
2017 EX 67 26 2 3 2 0 0 93 5 123
2017 EX-01 64 28 2 4 2 0 0 91 6 82
2017 EX-02 68 21 5 5 0 0 0 89 5 19
2017 EX-03 75 25 0 0 0 0 0 100 0 16
2014 EX 71 26 2 2 0 0 0 97 2 126
2014 EX-01 71 27 1 1 0 0 0 97 1 78
2014 EX-02 68 26 5 0 0 0 0 95 0 19
2014 EX-03 64 32 0 5 0 0 0 95 5 22

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 66 25 3 4 1 1 1 92 5 157
2020 EX-01 63 25 4 5 2 1 0 89 7 99
2020 EX-03 80 16 0 4 0 0 0 96 4 25
2019 EX 67 27 3 1 1 1 0 95 2 136
2019 EX-01 63 30 2 2 1 1 0 94 4 86
2019 EX-02 68 28 4 0 0 0 0 96 0 25
2019 EX-03 74 21 5 0 0 0 0 95 0 19
2018 EX 66 24 7 3 0 1 0 91 3 119
2018 EX-01 66 19 10 4 0 1 0 86 4 73
2018 EX-02 68 27 5 0 0 0 0 95 0 22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 72 19 3 3 1 2 1 94 3 158
2020 EX-01 71 19 4 2 1 2 1 93 3 99
2020 EX-03 84 8 0 4 0 4 0 96 4 25
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 77 16 3 2 1 2 0 95 3 157
2020 EX-01 71 20 2 3 1 3 0 94 4 99
2020 EX-03 84 16 0 0 0 0 0 100 0 25
2019 EX 81 13 4 2 0 0 0 93 2 136
2019 EX-01 79 12 6 3 0 0 0 91 3 86
2019 EX-02 84 12 4 0 0 0 0 96 0 25
2019 EX-03 79 21 0 0 0 0 0 100 0 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 51 32 9 6 1 1 0 83 8 158
2020 EX-01 41 37 9 9 2 1 0 80 11 99
2020 EX-03 68 16 16 0 0 0 0 84 0 25
2019 EX 43 35 8 11 2 0 1 78 13 135
2019 EX-01 44 28 8 15 4 0 1 73 19 85
2019 EX-02 36 48 12 4 0 0 0 84 4 25
2019 EX-03 47 42 5 5 0 0 0 89 5 19
2018 EX 34 39 12 12 3 1 0 74 14 120
2018 EX-01 35 35 11 15 3 1 0 70 18 72
2018 EX-02 27 55 18 0 0 0 0 82 0 22
2017 EX 42 39 10 8 1 0 0 81 9 124
2017 EX-01 38 38 13 10 1 0 0 76 11 83
2017 EX-02 42 42 5 11 0 0 0 84 11 19
2017 EX-03 56 44 0 0 0 0 0 100 0 16
2014 EX 48 37 6 6 3 0 1 86 9 126
2014 EX-01 49 37 4 5 4 0 1 87 9 78
2014 EX-02 42 37 16 5 0 0 0 79 5 19
2014 EX-03 59 32 0 5 5 0 0 91 9 22

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 60 22 8 4 2 1 3 85 6 157
2020 EX-01 56 22 9 5 3 2 2 82 9 98
2020 EX-03 72 16 8 0 0 0 4 92 0 25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 32 6 7 1 0 0 87 8 158
2020 EX-01 48 36 4 10 1 0 0 85 11 99
2020 EX-03 76 16 8 0 0 0 0 92 0 25
2019 EX 59 26 6 7 2 1 0 85 9 135
2019 EX-01 54 26 8 7 4 1 0 81 11 85
2019 EX-02 64 28 0 8 0 0 0 92 8 25
2019 EX-03 63 26 5 5 0 0 0 89 5 19
2018 EX 51 38 3 4 1 2 1 91 5 120
2018 EX-01 50 38 3 4 1 3 1 91 6 72
2018 EX-02 50 50 0 0 0 0 0 100 0 22
2017 EX 52 35 6 5 0 1 1 89 5 124
2017 EX-01 42 41 8 6 0 1 1 85 6 83
2017 EX-02 63 26 5 5 0 0 0 89 5 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 66 21 5 6 1 0 2 88 7 126
2014 EX-01 67 18 4 8 1 0 3 87 9 78
2014 EX-02 63 21 11 5 0 0 0 84 5 19
2014 EX-03 68 23 5 5 0 0 0 91 5 22

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 29 71 157
2020 EX-01 30 70 99
2020 EX-03 29 71 24

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 61 18 8 2 0 3 8 89 2 158
2020 EX-01 63 17 8 2 0 4 6 89 2 99
2020 EX-03 64 24 4 0 0 0 8 96 0 25

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 23 8 2 3 0 1 87 4 158
2020 EX-01 58 25 9 3 4 0 1 84 7 99
2020 EX-03 76 20 4 0 0 0 0 96 0 25
2019 EX 59 25 6 7 2 1 0 85 9 135
2019 EX-01 52 28 6 9 4 1 0 81 13 85
2019 EX-02 56 36 8 0 0 0 0 92 0 25
2019 EX-03 89 0 5 5 0 0 0 89 5 19
2018 EX 51 33 8 6 2 1 0 85 8 120
2018 EX-01 50 29 10 7 3 1 0 80 10 72
2018 EX-02 45 55 0 0 0 0 0 100 0 22
2017 EX 54 33 6 6 1 1 0 88 7 123
2017 EX-01 47 37 7 6 1 1 0 85 8 82
2017 EX-02 58 26 5 11 0 0 0 84 11 19
2017 EX-03 69 31 0 0 0 0 0 100 0 16
2014 EX 60 29 6 3 2 0 0 89 5 126
2014 EX-01 60 27 8 3 3 0 0 87 5 78
2014 EX-02 63 21 11 5 0 0 0 84 5 19
2014 EX-03 59 36 0 5 0 0 0 95 5 22
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 50 33 9 5 1 2 0 85 6 158
2020 EX-01 41 35 13 7 2 1 0 78 9 99
2020 EX-03 64 36 0 0 0 0 0 100 0 25
2019 EX 32 42 11 10 4 1 0 75 14 136
2019 EX-01 26 45 10 13 5 1 0 72 18 86
2019 EX-02 40 40 16 4 0 0 0 80 4 25
2019 EX-03 37 42 11 5 5 0 0 79 11 19
2018 EX 33 43 13 7 3 3 0 77 9 120
2018 EX-01 23 44 15 10 4 4 0 70 14 73
2017 EX 39 39 8 6 2 5 1 82 9 124
2017 EX-01 36 36 10 9 2 6 1 78 12 83
2017 EX-02 32 47 11 5 5 0 0 79 11 19
2017 EX-03 56 44 0 0 0 0 0 100 0 16
2014 EX 50 40 2 5 2 2 0 92 6 126
2014 EX-01 44 44 3 6 1 3 0 89 8 78
2014 EX-02 58 37 0 5 0 0 0 95 5 19
2014 EX-03 54 41 0 0 5 0 0 95 5 22

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 47 35 10 4 3 0 0 83 7 158
2020 EX-01 38 37 14 6 4 0 0 76 10 99
2020 EX-03 72 28 0 0 0 0 0 100 0 25
2019 EX 33 42 15 7 3 0 0 75 10 136
2019 EX-01 28 45 14 8 5 0 0 73 13 86
2019 EX-02 32 40 28 0 0 0 0 72 0 25
2019 EX-03 42 42 5 11 0 0 0 84 11 19
2018 EX 30 47 13 8 2 0 0 77 10 120
2018 EX-01 23 49 16 8 3 0 0 73 11 73
2017 EX 44 36 11 6 2 1 0 81 8 124
2017 EX-01 36 38 15 8 2 0 0 74 11 83
2017 EX-02 47 42 5 5 0 0 0 89 5 19
2017 EX-03 75 25 0 0 0 0 0 100 0 16
2014 EX 42 43 6 6 2 0 0 85 9 126
2014 EX-01 33 54 5 5 3 0 0 87 8 78
2014 EX-02 58 26 0 16 0 0 0 84 16 19
2014 EX-03 45 32 18 0 5 0 0 77 5 22

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 28 46 16 8 1 0 0 74 9 158
2020 EX-01 16 49 20 12 2 0 0 66 14 99
2020 EX-03 44 52 4 0 0 0 0 96 0 25
2019 EX 20 49 16 11 4 0 0 69 15 135
2019 EX-01 12 53 18 12 6 0 0 65 18 85
2019 EX-02 32 40 28 0 0 0 0 72 0 25
2019 EX-03 26 53 0 21 0 0 0 79 21 19
2018 EX 13 50 21 13 3 0 0 63 16 120
2018 EX-01 5 51 22 18 4 0 0 56 22 73
2017 EX 24 40 16 17 2 1 0 65 19 122
2017 EX-01 20 39 18 20 2 1 0 59 22 83
2017 EX-02 16 58 5 21 0 0 0 74 21 19
2017 EX-03 50 36 7 7 0 0 0 86 7 14
2014 EX 15 48 11 20 6 0 0 63 25 126
2014 EX-01 14 49 9 23 5 0 0 63 28 78
2014 EX-02 16 58 5 16 5 0 0 74 21 19
2014 EX-03 9 41 27 18 5 0 0 50 23 22

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 45 12 10 3 0 1 75 13 157
2020 EX-01 21 46 12 14 5 0 1 68 20 98
2020 EX-03 44 48 8 0 0 0 0 92 0 25
2019 EX 23 44 15 16 3 0 0 67 19 135
2019 EX-01 14 47 17 19 3 0 0 60 22 86
2019 EX-02 32 40 16 12 0 0 0 72 12 25
2019 EX-03 33 50 6 6 6 0 0 83 11 18
2018 EX 18 46 23 11 2 0 0 64 13 120
2018 EX-01 12 45 26 14 3 0 0 58 16 73
2017 EX 26 47 11 14 2 0 0 73 16 123
2017 EX-01 24 46 12 15 2 0 0 71 17 82
2017 EX-02 16 58 11 16 0 0 0 74 16 19
2017 EX-03 44 38 6 13 0 0 0 81 13 16
2014 EX 29 48 13 7 3 0 0 76 10 126
2014 EX-01 26 49 14 9 3 0 0 74 12 78
2014 EX-02 32 42 11 11 5 0 0 74 16 19
2014 EX-03 23 59 14 0 5 0 0 82 5 22

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 40 35 18 6 1 0 0 75 7 158
2020 EX-01 36 32 22 7 2 0 0 69 9 99
2020 EX-03 44 52 4 0 0 0 0 96 0 25
2019 EX 28 30 24 11 6 1 0 59 17 136
2019 EX-01 29 29 19 14 8 1 0 59 22 86
2019 EX-02 28 36 28 8 0 0 0 64 8 25
2019 EX-03 26 16 47 5 5 0 0 42 11 19
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 31 53 11 4 2 0 0 83 6 157
2020 EX-01 23 54 13 6 3 0 0 78 9 98
2020 EX-03 36 56 8 0 0 0 0 92 0 25
2019 EX 37 47 9 5 2 0 0 84 7 136
2019 EX-01 36 48 9 5 2 0 0 84 7 86
2019 EX-02 36 56 4 0 4 0 0 92 4 25
2019 EX-03 37 37 16 11 0 0 0 74 11 19
2018 EX 30 47 11 10 3 0 0 77 13 120
2018 EX-01 28 47 11 13 1 0 0 75 14 72
2018 EX-02 18 64 9 5 5 0 0 82 9 22
2017 EX 41 47 4 6 1 0 0 89 7 124
2017 EX-01 39 48 6 6 1 0 0 87 7 83
2017 EX-02 26 63 0 11 0 0 0 89 11 19
2017 EX-03 75 25 0 0 0 0 0 100 0 16
2014 EX 38 49 9 2 2 0 0 87 4 125
2014 EX-01 40 50 8 1 1 0 0 90 3 78
2014 EX-02 32 47 16 5 0 0 0 79 5 19
2014 EX-03 38 48 5 5 5 0 0 86 10 21

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 15 42 21 15 6 2 0 58 21 158
2020 EX-01 10 39 21 19 9 1 0 50 29 99
2020 EX-03 20 40 24 12 0 4 0 63 13 25
2019 EX 15 39 21 19 7 0 0 53 26 135
2019 EX-01 11 40 21 21 7 0 0 51 28 85
2019 EX-02 24 32 24 16 4 0 0 56 20 25
2019 EX-03 16 37 21 16 11 0 0 53 26 19

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 36 6 0 3 1 1 91 3 158
2020 EX-01 47 40 7 0 3 1 1 90 3 99
2020 EX-03 64 24 12 0 0 0 0 88 0 25
2019 EX 59 28 7 4 1 0 0 87 5 135
2019 EX-01 54 31 9 5 1 0 0 85 6 85
2019 EX-02 68 24 8 0 0 0 0 92 0 25
2019 EX-03 63 26 0 11 0 0 0 89 11 19
2018 EX 67 24 4 1 2 2 0 93 3 119
2018 EX-01 68 23 3 1 3 3 0 93 4 71
2018 EX-02 68 27 5 0 0 0 0 95 0 22
2017 EX 77 17 3 2 2 0 0 94 3 124
2017 EX-01 75 18 4 1 2 0 0 93 3 83
2017 EX-02 68 21 5 5 0 0 0 89 5 19
2017 EX-03 94 6 0 0 0 0 0 100 0 16
2014 EX 65 28 4 2 0 1 0 94 2 126
2014 EX-01 63 28 4 4 0 1 0 92 4 78
2014 EX-02 63 26 11 0 0 0 0 89 0 19
2014 EX-03 73 27 0 0 0 0 0 100 0 22

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 51 35 10 2 1 1 0 86 3 156
2020 EX-01 42 41 12 3 2 0 0 83 5 98
2020 EX-03 71 17 13 0 0 0 0 88 0 24
2019 EX 47 32 14 4 1 1 0 80 6 134
2019 EX-01 44 33 17 4 2 0 0 77 6 84
2019 EX-02 52 36 12 0 0 0 0 88 0 25
2019 EX-03 42 32 11 11 0 5 0 78 11 19
2018 EX 50 36 10 3 1 1 0 86 3 119
2018 EX-01 44 40 11 1 1 1 0 86 3 72
2018 EX-02 55 41 5 0 0 0 0 95 0 22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 33 25 11 9 4 8 9 69 17 158
2020 EX-01 23 25 11 14 5 12 9 62 24 99
2020 EX-03 60 16 16 0 0 0 8 83 0 25
2019 EX 30 21 18 13 6 4 9 58 21 136
2019 EX-01 21 20 21 19 7 5 8 47 29 86
2019 EX-02 48 20 8 0 4 8 12 85 5 25
2019 EX-03 42 32 11 5 5 0 5 78 11 19
2018 EX 32 19 17 8 8 6 12 62 18 120
2018 EX-01 24 21 18 8 10 8 11 55 22 72
2018 EX-02 36 18 18 5 9 0 14 63 16 22
2017 EX 33 25 8 6 10 7 11 71 19 124
2017 EX-01 27 29 11 6 12 7 9 66 21 83
2017 EX-02 26 16 5 16 11 11 16 57 36 19
2017 EX-03 75 13 0 0 0 0 13 100 0 16
2014 EX 36 22 13 9 2 7 11 71 14 126
2014 EX-01 27 23 14 12 3 8 14 64 18 78
2014 EX-02 47 21 11 5 0 5 11 81 6 19
2014 EX-03 45 27 14 5 5 0 5 76 10 22

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 29 42 14 11 3 1 0 72 14 158
2020 EX-01 24 35 18 16 5 1 0 60 21 99
2020 EX-03 40 52 8 0 0 0 0 92 0 25
2019 EX 30 40 18 10 3 0 0 70 13 136
2019 EX-01 24 34 24 13 5 0 0 58 17 86
2019 EX-02 36 48 12 4 0 0 0 84 4 25
2019 EX-03 37 63 0 0 0 0 0 100 0 19
2018 EX 28 41 19 7 3 2 0 70 10 120
2018 EX-01 24 40 21 7 6 3 0 66 13 72
2018 EX-02 27 45 27 0 0 0 0 73 0 22
2017 EX 33 50 5 10 2 1 0 84 11 124
2017 EX-01 26 54 5 13 2 0 0 79 16 83
2017 EX-02 37 53 5 5 0 0 0 89 5 19
2017 EX-03 69 31 0 0 0 0 0 100 0 16
2014 EX 40 43 9 5 4 0 0 83 9 126
2014 EX-01 42 41 8 5 4 0 0 83 9 78
2014 EX-02 16 53 16 11 5 0 0 68 16 19
2014 EX-03 45 45 5 0 5 0 0 91 5 22

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 42 28 9 11 6 1 3 72 18 158
2020 EX-01 34 28 12 16 7 1 1 64 24 99
2020 EX-03 56 28 4 8 0 0 4 88 8 25
2019 EX 37 32 13 11 4 2 1 72 15 136
2019 EX-01 31 30 16 14 5 3 0 64 19 86
2019 EX-02 60 36 0 4 0 0 0 96 4 25
2019 EX-03 21 42 16 5 5 0 11 71 12 19
2018 EX 45 27 13 7 5 0 3 74 12 120
2018 EX-01 40 26 17 8 7 0 1 68 15 72
2018 EX-02 59 32 9 0 0 0 0 91 0 22
2017 EX 41 29 11 11 5 1 2 72 17 124
2017 EX-01 39 30 11 12 5 1 2 71 18 83
2017 EX-02 53 21 5 16 5 0 0 74 21 19
2017 EX-03 50 25 19 0 0 0 6 80 0 16
2014 EX 40 39 10 7 3 0 0 79 10 126
2014 EX-01 38 44 8 8 3 0 0 82 10 78
2014 EX-02 37 37 11 11 5 0 0 74 16 19
2014 EX-03 50 23 18 5 5 0 0 73 9 22

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 41 19 18 11 7 1 3 62 19 158
2020 EX-01 34 24 20 13 6 1 1 60 20 99
2020 EX-03 52 8 16 8 12 0 4 63 21 25
2019 EX 42 26 22 7 1 0 2 69 8 134
2019 EX-01 41 19 27 8 1 0 4 62 10 85
2019 EX-02 36 52 4 4 4 0 0 88 8 25
2019 EX-03 61 22 17 0 0 0 0 83 0 18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 23 11 3 3 1 2 83 6 158
2020 EX-01 52 27 13 2 4 1 1 80 6 99
2020 EX-03 68 16 8 4 0 0 4 88 4 25
2019 EX 63 19 14 2 1 0 1 83 3 135
2019 EX-01 53 21 20 2 1 0 2 76 4 86
2019 EX-02 76 16 4 4 0 0 0 92 4 25
2019 EX-03 83 17 0 0 0 0 0 100 0 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 78 6 4 3 2 3 4 91 5 157
2020 EX-01 74 8 5 2 2 4 5 90 4 99
2020 EX-03 88 4 0 4 0 0 4 96 4 25
2019 EX 82 9 4 0 0 3 2 96 0 135
2019 EX-01 77 12 3 0 0 5 3 96 0 86
2019 EX-02 96 0 4 0 0 0 0 96 0 25
2019 EX-03 89 6 6 0 0 0 0 94 0 18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 82 6 2 1 1 1 8 96 2 158
2020 EX-01 80 7 3 0 0 2 8 97 0 99
2020 EX-03 84 8 0 0 0 0 8 100 0 25
2019 EX 90 0 3 0 0 0 7 97 0 133
2019 EX-01 85 0 5 0 0 0 11 95 0 84
2019 EX-02 100 0 0 0 0 0 0 100 0 25
2019 EX-03 100 0 0 0 0 0 0 100 0 18

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 49 8 5 1 1 0 85 6 157
2020 EX-01 30 51 9 7 2 1 0 81 9 98
2020 EX-03 44 48 8 0 0 0 0 92 0 25
2019 EX 41 47 6 4 1 0 0 89 5 135
2019 EX-01 34 50 8 6 2 0 0 84 8 86
2019 EX-02 54 46 0 0 0 0 0 100 0 24
2019 EX-03 47 47 5 0 0 0 0 95 0 19
2018 EX 43 45 5 5 1 1 0 89 6 120
2018 EX-01 35 49 7 7 1 1 0 85 8 72
2018 EX-02 64 36 0 0 0 0 0 100 0 22
2017 EX 44 46 2 6 2 1 0 90 8 124
2017 EX-01 38 49 2 9 2 0 0 87 11 83
2017 EX-02 47 47 0 5 0 0 0 95 5 19
2017 EX-03 69 31 0 0 0 0 0 100 0 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 46 39 10 3 1 1 0 86 4 157
2020 EX-01 43 40 11 4 1 1 0 84 5 98
2020 EX-03 56 36 8 0 0 0 0 92 0 25
2019 EX 49 40 6 4 2 0 0 89 5 133
2019 EX-01 44 40 8 5 2 0 0 85 7 84
2019 EX-02 60 40 0 0 0 0 0 100 0 25
2019 EX-03 44 44 6 6 0 0 0 89 6 18
2018 EX 56 38 3 2 1 0 0 94 3 120
2018 EX-01 52 40 5 1 1 0 0 92 3 73
2017 EX 53 38 3 4 1 1 0 92 5 124
2017 EX-01 46 46 4 4 1 0 0 92 5 83
2017 EX-02 68 21 5 5 0 0 0 89 5 19
2017 EX-03 75 19 0 6 0 0 0 94 6 16
2014 EX 65 30 2 2 1 0 0 95 2 126
2014 EX-01 68 28 3 1 0 0 0 96 1 78
2014 EX-02 47 42 5 5 0 0 0 89 5 19
2014 EX-03 64 32 0 0 5 0 0 95 5 22

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 41 4 1 0 0 0 95 1 158
2020 EX-01 51 43 5 1 0 0 0 94 1 99
2020 EX-03 64 36 0 0 0 0 0 100 0 25
2019 EX 55 37 5 1 1 1 0 93 2 134
2019 EX-01 54 38 6 0 1 1 0 93 1 84
2019 EX-02 52 40 8 0 0 0 0 92 0 25
2019 EX-03 68 26 0 5 0 0 0 95 5 19
2018 EX 60 33 4 2 0 1 0 94 2 120
2018 EX-01 59 36 4 1 0 0 0 95 1 73
2017 EX 60 33 3 2 2 1 0 94 3 124
2017 EX-01 58 35 3 2 1 0 0 93 4 83
2017 EX-02 47 47 5 0 0 0 0 95 0 19
2017 EX-03 88 6 0 0 6 0 0 94 6 16
2014 EX 67 29 2 1 1 2 0 97 2 126
2014 EX-01 68 29 1 1 0 0 0 97 1 78
2014 EX-02 53 32 5 0 0 11 0 94 0 19
2014 EX-03 77 18 0 0 5 0 0 95 5 22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 31 3 1 0 0 1 96 1 156
2020 EX-01 61 35 3 1 0 0 0 96 1 98
2020 EX-03 68 32 0 0 0 0 0 100 0 25

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 22 4 3 1 1 0 91 4 158
2020 EX-01 63 26 4 4 2 1 0 90 6 99
2020 EX-03 88 8 4 0 0 0 0 96 0 25

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 70 22 4 3 1 0 0 92 4 157
2020 EX-01 64 26 5 3 2 0 0 90 5 99
2020 EX-03 88 8 4 0 0 0 0 96 0 24
2019 EX 61 28 7 3 1 0 0 90 4 134
2019 EX-01 58 32 7 2 1 0 0 89 4 85
2019 EX-02 63 29 8 0 0 0 0 92 0 24
2019 EX-03 68 16 5 11 0 0 0 84 11 19
2018 EX 64 27 6 3 0 1 0 92 3 120
2018 EX-01 64 27 5 1 0 1 0 93 1 73
2017 EX 62 31 3 2 1 0 0 94 3 124
2017 EX-01 55 36 5 2 1 0 0 91 4 83
2017 EX-02 74 21 0 5 0 0 0 95 5 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 71 22 5 1 2 0 0 93 2 126
2014 EX-01 71 23 4 1 1 0 0 94 3 78
2014 EX-02 58 32 11 0 0 0 0 89 0 19
2014 EX-03 77 14 5 0 5 0 0 91 5 22

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 30 3 3 1 0 0 93 4 158
2020 EX-01 57 33 5 4 1 0 0 90 5 99
2020 EX-03 72 24 0 4 0 0 0 96 4 25
2019 EX 59 28 10 2 1 0 0 87 3 135
2019 EX-01 55 31 11 2 1 0 0 86 4 85
2019 EX-02 64 32 4 0 0 0 0 96 0 25
2019 EX-03 63 21 11 5 0 0 0 84 5 19
2018 EX 57 34 6 3 0 0 0 91 3 120
2018 EX-01 56 34 7 3 0 0 0 90 3 73
2017 EX 60 31 4 3 1 0 0 92 4 124
2017 EX-01 53 37 4 5 1 0 0 90 6 83
2017 EX-02 63 26 11 0 0 0 0 89 0 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 53 32 10 2 2 1 0 86 4 126
2014 EX-01 47 36 12 3 1 1 0 84 4 78
2014 EX-02 58 26 16 0 0 0 0 84 0 19
2014 EX-03 64 27 5 0 5 0 0 91 5 22

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 60 31 4 4 1 0 0 91 4 156
2020 EX-01 53 35 6 5 1 0 0 88 6 98
2020 EX-03 76 20 0 4 0 0 0 96 4 25
2019 EX 60 26 9 4 1 0 0 86 5 136
2019 EX-01 52 34 8 3 2 0 0 86 6 86
2019 EX-02 72 24 4 0 0 0 0 96 0 25
2019 EX-03 68 5 16 11 0 0 0 74 11 19
2018 EX 55 35 7 3 0 0 0 90 3 119
2018 EX-01 53 36 8 3 0 0 0 89 3 72
2017 EX 57 35 3 4 1 0 0 92 5 124
2017 EX-01 52 37 4 6 1 0 0 89 7 83
2017 EX-02 58 37 5 0 0 0 0 95 0 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 54 31 9 4 2 1 0 86 6 126
2014 EX-01 49 32 12 5 1 1 0 82 6 78
2014 EX-02 53 42 5 0 0 0 0 95 0 19
2014 EX-03 68 23 5 0 5 0 0 91 5 22

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 19 11 3 4 1 2 80 8 158
2020 EX-01 52 24 13 5 5 0 1 77 10 99
2020 EX-03 72 4 12 0 4 4 4 83 4 25
2019 EX 54 19 17 4 4 1 1 75 8 136
2019 EX-01 50 21 19 5 5 1 0 72 9 86
2019 EX-02 64 24 8 0 4 0 0 88 4 25
2019 EX-03 53 11 21 5 5 0 5 67 11 19
2018 EX 49 28 12 7 2 2 2 79 9 120
2018 EX-01 47 29 14 5 3 1 1 77 8 73
2017 EX 54 23 13 6 2 2 0 78 8 124
2017 EX-01 49 24 15 6 4 2 0 75 10 83
2017 EX-02 47 26 16 11 0 0 0 74 11 19
2017 EX-03 81 13 6 0 0 0 0 94 0 16
2014 EX 49 26 15 5 2 2 1 77 7 126
2014 EX-01 47 24 15 6 3 3 1 75 9 78
2014 EX-02 58 21 21 0 0 0 0 79 0 19
2014 EX-03 45 36 14 0 5 0 0 82 5 22
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EX 42 31 27 158
2020 EX-01 41 29 29 99
2020 EX-03 48 32 20 25
2019 EX 45 31 24 136
2019 EX-01 47 23 30 86
2019 EX-02 44 48 8 25
2019 EX-03 53 32 16 19
2018 EX 44 34 22 121
2018 EX-01 51 33 16 73
2018 EX-02 32 55 14 22
2017 EX 40 37 23 124
2017 EX-01 39 36 25 83
2017 EX-02 53 26 21 19
2017 EX-03 38 44 19 16
2014 EX 40 29 31 126
2014 EX-01 37 28 35 78
2014 EX-02 58 32 11 19
2014 EX-03 36 32 32 22

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 EX 29 36 27 0 0 8 66
2020 EX-01 20 44 27 0 0 10 41
2020 EX-03 67 8 17 0 0 8 12
2019 EX 11 52 28 3 0 5 61
2019 EX-01 10 55 30 3 0 3 40
2019 EX-02 18 55 9 0 0 18 11
2019 EX-03 10 40 40 10 0 0 10
2018 EX 21 45 30 0 0 4 53
2018 EX-01 22 49 24 0 0 5 37
2017 EX 10 47 39 0 0 4 49
2017 EX-01 9 50 34 0 0 6 32
2017 EX-02 10 30 60 0 0 0 10
2014 EX 31 37 27 0 9999 6 49
2014 EX-01 17 45 31 0 9999 7 29
2014 EX-02 64 36 0 0 9999 0 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 9 91 158
2020 EX-01 10 90 99
2020 EX-02 0 100 23
2019 EX 7 93 136
2019 EX-01 10 90 86
2019 EX-02 0 100 25
2018 EX 5 95 120

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 64 36 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10
2019 EX 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10
2019 EX 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 36 64 14
2020 EX-01 50 50 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 43 57 14
2019 EX 50 50 10

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 57 43 14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 36 64 14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 43 57 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10
2019 EX 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 36 64 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 14
2020 EX-01 50 50 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 50 50 10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10
2019 EX 0 100 10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 10

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 43 57 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10
2019 EX 0 100 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 14
2020 EX-01 0 100 10
2019 EX 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 25 29 8 6 3 25 3 75 13 157
2020 EX-01 22 24 12 7 5 23 5 66 17 98
2020 EX-03 36 32 0 4 0 28 0 94 6 25
2019 EX 32 25 22 3 3 13 3 67 7 136
2019 EX-01 23 22 27 2 3 17 5 58 7 86
2019 EX-02 48 24 20 0 4 4 0 75 4 25
2019 EX-03 37 37 11 11 0 5 0 78 11 19
2018 EX 38 28 9 2 2 17 4 83 5 121
2018 EX-01 29 29 8 3 3 23 5 81 8 73
2018 EX-02 50 27 14 5 0 0 5 81 5 22
2017 EX 33 24 11 4 2 19 5 76 9 124
2017 EX-01 23 25 16 2 4 23 7 69 9 83
2017 EX-02 47 26 0 5 0 21 0 93 7 19
2017 EX-03 63 19 6 13 0 0 0 81 13 16
2014 EX 31 37 6 2 2 16 5 86 6 126
2014 EX-01 29 32 6 3 3 21 6 84 7 78
2014 EX-02 32 47 5 5 0 11 0 88 6 19
2014 EX-03 27 46 9 0 5 9 5 84 5 22

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 45 38 8 2 3 4 1 86 5 157
2020 EX-01 42 35 9 2 5 6 1 82 8 98
2020 EX-03 48 44 8 0 0 0 0 92 0 25
2019 EX 41 37 14 1 2 4 1 82 4 136
2019 EX-01 36 36 17 1 3 5 1 77 5 86
2019 EX-02 56 28 12 4 0 0 0 84 4 25
2019 EX-03 37 53 5 0 0 5 0 94 0 19
2018 EX 48 40 7 2 1 3 0 91 3 121
2018 EX-01 42 47 4 1 1 4 0 93 3 73
2018 EX-02 50 32 14 5 0 0 0 82 5 22
2017 EX 44 37 8 2 2 6 1 87 4 124
2017 EX-01 38 42 10 2 2 5 1 84 5 83
2017 EX-02 53 26 5 5 0 11 0 88 6 19
2017 EX-03 63 31 6 0 0 0 0 94 0 16
2014 EX 46 37 6 1 2 7 0 90 3 126
2014 EX-01 44 37 5 1 3 10 0 90 4 78
2014 EX-02 42 42 16 0 0 0 0 84 0 19
2014 EX-03 50 36 5 0 5 5 0 90 5 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 3 97 158
2020 EX-02 0 100 23

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 27 30 10 1 3 27 2 80 5 158
2020 EX-01 21 27 15 0 4 29 3 72 6 99
2020 EX-03 36 32 4 4 0 24 0 89 5 25
2019 EX 32 24 18 1 1 21 3 74 3 136
2019 EX-01 27 16 23 1 1 27 5 63 3 86
2019 EX-02 44 28 8 4 0 16 0 86 5 25
2019 EX-03 32 47 11 0 0 11 0 88 0 19
2018 EX 42 21 9 2 1 22 4 84 3 120
2018 EX-01 34 21 8 3 1 27 5 82 6 73
2018 EX-02 55 18 14 0 0 9 5 84 0 22
2017 EX 31 27 8 2 2 26 5 84 5 124
2017 EX-01 23 26 11 2 2 29 6 76 7 83
2017 EX-02 47 26 5 0 0 21 0 93 0 19
2017 EX-03 44 38 0 0 0 19 0 100 0 16
2014 EX 37 23 7 0 1 25 7 88 1 126
2014 EX-01 35 18 6 0 0 29 12 89 0 78
2014 EX-02 32 53 5 0 0 11 0 94 0 19
2014 EX-03 46 14 14 0 5 23 0 77 6 22

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 47 42 5 3 1 3 0 92 3 158
2020 EX-01 41 43 8 2 1 4 0 88 3 99
2020 EX-03 48 48 0 4 0 0 0 96 4 25
2019 EX 53 26 13 0 1 7 1 86 1 135
2019 EX-01 50 23 16 0 1 8 1 81 1 86
2019 EX-02 56 32 12 0 0 0 0 88 0 25
2019 EX-03 50 39 0 0 0 11 0 100 0 18
2018 EX 54 36 6 1 0 3 0 93 1 119
2018 EX-01 51 37 7 1 0 4 0 91 1 73
2018 EX-02 59 36 5 0 0 0 0 95 0 22
2017 EX 51 37 5 1 1 3 2 93 2 124
2017 EX-01 48 37 7 1 1 5 1 90 3 83
2017 EX-02 53 47 0 0 0 0 0 100 0 19
2017 EX-03 69 31 0 0 0 0 0 100 0 16
2014 EX 56 27 6 1 1 8 1 91 2 126
2014 EX-01 53 27 8 1 0 10 1 90 1 78
2014 EX-02 53 32 11 0 0 5 0 89 0 19
2014 EX-03 64 27 0 0 5 5 0 95 5 22
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 27 16 4 8 0 1 72 12 158
2020 EX-01 46 26 14 3 9 0 1 73 12 99
2020 EX-03 48 16 20 8 8 0 0 64 16 25

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 34 36 13 11 6 0 0 70 18 158
2020 EX-01 30 36 12 13 8 0 0 67 21 99
2020 EX-03 48 32 12 4 4 0 0 80 8 25
2019 EX 21 35 19 17 8 0 0 56 25 136
2019 EX-01 15 33 21 21 10 0 0 48 31 86
2019 EX-02 20 44 16 12 8 0 0 64 20 25
2019 EX-03 42 37 21 0 0 0 0 79 0 19
2018 EX 19 27 31 17 7 0 0 46 23 120
2018 EX-01 14 28 31 21 7 0 0 42 28 72
2018 EX-02 18 14 41 14 14 0 0 32 27 22
2017 EX 15 33 20 16 13 0 2 50 30 123
2017 EX-01 15 34 20 18 12 0 1 49 30 83
2017 EX-02 16 32 21 16 11 0 5 50 28 19
2017 EX-03 25 31 19 13 13 0 0 56 25 16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 3 12 27 32 26 0 0 15 58 158
2020 EX-01 2 12 23 35 27 0 0 14 63 99
2020 EX-03 0 16 24 36 24 0 0 16 60 25
2019 EX 10 18 36 23 13 0 0 27 36 135
2019 EX-01 8 15 39 21 16 0 0 24 38 85
2019 EX-02 12 16 40 20 12 0 0 28 32 25
2019 EX-03 11 26 26 32 5 0 0 37 37 19
2018 EX 7 13 36 31 13 0 0 20 45 121
2018 EX-01 5 10 40 30 15 0 0 15 45 73
2018 EX-02 5 5 36 45 9 0 0 9 55 22
2017 EX 6 16 36 26 16 0 0 22 42 124
2017 EX-01 7 13 37 27 14 0 0 21 42 83
2017 EX-02 5 5 42 21 26 0 0 11 47 19
2017 EX-03 0 44 31 19 6 0 0 44 25 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 4 16 33 24 22 0 1 20 47 157
2020 EX-01 4 13 33 24 26 0 0 17 50 98
2020 EX-03 0 24 24 32 20 0 0 24 52 25
2019 EX 9 22 41 19 9 0 0 31 28 133
2019 EX-01 6 18 44 21 12 0 0 24 33 85
2019 EX-02 12 32 36 16 4 0 0 44 20 25
2019 EX-03 18 29 35 12 6 0 0 47 18 17
2018 EX 4 22 38 26 9 0 1 26 35 120
2018 EX-01 1 15 41 32 10 0 1 17 42 73
2018 EX-02 5 18 45 18 14 0 0 23 32 22
2017 EX 7 21 32 30 10 0 0 28 39 124
2017 EX-01 7 23 30 30 10 0 0 30 40 83
2017 EX-02 5 5 53 21 16 0 0 11 37 19
2017 EX-03 13 31 31 25 0 0 0 44 25 16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 4 18 33 25 19 0 0 22 44 156
2020 EX-01 5 18 30 26 21 0 0 23 47 98
2020 EX-03 0 12 44 28 16 0 0 12 44 25
2019 EX 13 23 38 15 11 0 0 36 26 136
2019 EX-01 10 20 38 19 13 0 0 30 31 86
2019 EX-02 16 20 44 16 4 0 0 36 20 25
2019 EX-03 16 37 26 5 16 0 0 53 21 19
2018 EX 9 24 32 20 15 0 0 33 35 119
2018 EX-01 7 18 35 24 15 0 0 25 39 71
2018 EX-02 14 14 32 27 14 0 0 27 41 22
2017 EX 11 24 28 26 11 0 1 35 37 124
2017 EX-01 11 23 25 28 12 0 1 34 40 83
2017 EX-02 16 21 26 21 16 0 0 37 37 19
2017 EX-03 6 38 31 25 0 0 0 44 25 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 6 17 27 25 24 0 1 23 50 157
2020 EX-01 6 15 27 27 24 0 0 21 52 99
2020 EX-03 4 12 28 28 28 0 0 16 56 25
2019 EX 15 24 30 21 10 0 0 38 32 136
2019 EX-01 13 24 29 22 12 0 0 37 34 86
2019 EX-02 20 16 40 16 8 0 0 36 24 25
2019 EX-03 21 21 26 21 11 0 0 42 32 19
2018 EX 9 29 30 20 12 0 0 38 32 121
2018 EX-01 10 23 37 18 12 0 0 33 30 73
2018 EX-02 9 18 32 32 9 0 0 27 41 22
2017 EX 12 26 32 18 12 0 0 38 30 124
2017 EX-01 12 27 34 15 12 0 0 39 27 83
2017 EX-02 11 11 42 21 16 0 0 21 37 19
2017 EX-03 13 44 25 6 13 0 0 56 19 16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 8 19 23 25 25 0 0 27 50 158
2020 EX-01 7 16 24 23 29 0 0 23 53 99
2020 EX-03 8 16 20 40 16 0 0 24 56 25
2019 EX 12 27 30 15 15 0 0 39 31 136
2019 EX-01 10 27 31 14 17 0 0 37 31 86
2019 EX-02 16 28 32 12 12 0 0 44 24 25
2019 EX-03 16 21 26 21 16 0 0 37 37 19
2018 EX 6 32 23 27 13 0 0 38 39 119
2018 EX-01 7 28 22 29 14 0 0 35 43 72
2017 EX 9 29 32 22 9 0 0 38 30 124
2017 EX-01 10 34 28 18 11 0 0 44 28 83
2017 EX-02 5 5 42 42 5 0 0 11 47 19
2017 EX-03 13 38 31 19 0 0 0 50 19 16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 16 27 23 18 13 0 4 44 32 158
2020 EX-01 14 29 20 20 13 0 3 45 34 99
2020 EX-03 28 12 24 16 16 0 4 42 33 25

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 23 39 28 4 4 0 1 62 9 158
2020 EX-01 17 39 32 6 5 0 0 57 11 99
2020 EX-03 32 36 28 4 0 0 0 68 4 25
2019 EX 20 47 21 8 3 0 1 68 11 135
2019 EX-01 17 48 20 10 3 0 1 66 14 86
2019 EX-02 25 50 21 0 4 0 0 75 4 24
2019 EX-03 16 42 32 11 0 0 0 58 11 19
2018 EX 21 37 32 7 3 0 0 58 10 121
2018 EX-01 16 38 33 10 3 0 0 55 12 73
2018 EX-02 23 41 32 0 5 0 0 64 5 22
2017 EX 26 47 15 8 4 0 1 73 12 124
2017 EX-01 23 47 17 8 5 0 0 70 13 83
2017 EX-02 21 47 21 11 0 0 0 68 11 19
2017 EX-03 50 50 0 0 0 0 0 100 0 16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 10 26 33 21 10 0 0 36 31 158
2020 EX-01 8 23 35 24 9 0 0 31 33 99
2020 EX-03 12 28 32 16 12 0 0 40 28 25
2019 EX 13 43 31 9 5 0 0 55 14 136
2019 EX-01 10 45 28 9 7 0 0 56 16 86
2019 EX-02 12 36 40 8 4 0 0 48 12 25
2019 EX-03 16 47 26 11 0 0 0 63 11 19
2018 EX 10 29 38 20 3 0 0 39 23 121
2018 EX-01 8 26 40 22 4 0 0 34 26 73
2018 EX-02 14 14 50 18 5 0 0 27 23 22
2017 EX 14 33 36 13 4 0 0 47 17 124
2017 EX-01 12 33 34 16 6 0 0 45 22 83
2017 EX-02 11 21 53 16 0 0 0 32 16 19
2017 EX-03 31 44 25 0 0 0 0 75 0 16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 23 32 27 13 5 0 0 55 18 158
2020 EX-01 19 28 28 18 6 0 0 47 24 99
2020 EX-03 28 44 24 4 0 0 0 72 4 25
2019 EX 27 37 21 11 4 0 0 64 15 136
2019 EX-01 26 31 23 14 6 0 0 57 20 86
2019 EX-02 20 52 20 8 0 0 0 72 8 25
2019 EX-03 37 37 21 5 0 0 0 74 5 19
2018 EX 21 32 29 11 7 0 0 53 18 119
2018 EX-01 19 28 33 11 8 0 0 47 19 72
2018 EX-02 14 45 27 14 0 0 0 59 14 22
2017 EX 27 37 23 9 2 0 1 65 11 124
2017 EX-01 24 35 26 10 4 0 1 60 13 83
2017 EX-02 26 32 26 16 0 0 0 58 16 19
2017 EX-03 44 50 6 0 0 0 0 94 0 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 42 30 14 8 6 0 0 73 13 158
2020 EX-01 36 29 17 9 8 0 0 66 17 99
2020 EX-03 56 24 12 8 0 0 0 80 8 25
2019 EX 52 23 13 9 2 0 1 76 11 136
2019 EX-01 50 21 14 10 3 0 1 72 14 86
2019 EX-02 48 32 16 4 0 0 0 80 4 25
2019 EX-03 58 21 11 11 0 0 0 79 11 19

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 23 27 29 16 4 0 1 51 21 157
2020 EX-01 25 18 34 17 4 0 1 44 21 99
2020 EX-03 16 56 16 8 4 0 0 72 12 25

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 16 25 23 22 15 0 0 41 37 158
2020 EX-01 15 25 19 25 15 0 0 40 40 99
2020 EX-03 16 24 28 24 8 0 0 40 32 25
2019 EX 23 33 23 13 7 0 1 56 21 136
2019 EX-01 22 31 23 13 9 0 1 54 22 86
2019 EX-02 20 36 20 16 8 0 0 56 24 25
2019 EX-03 21 37 26 16 0 0 0 58 16 19
2018 EX 21 25 26 15 13 0 0 46 28 121
2018 EX-01 22 23 25 15 15 0 0 45 30 73
2018 EX-02 23 18 27 18 14 0 0 41 32 22
2017 EX 19 28 27 15 10 0 1 47 26 124
2017 EX-01 19 25 28 15 12 0 1 45 27 83
2017 EX-02 21 32 16 26 5 0 0 53 32 19
2017 EX-03 19 31 31 6 13 0 0 50 19 16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 34 36 20 6 1 0 2 71 8 157
2020 EX-01 26 41 21 8 2 0 1 68 10 99
2020 EX-03 52 24 20 4 0 0 0 76 4 25
2019 EX 60 29 6 1 3 0 0 90 4 134
2019 EX-01 56 31 7 2 4 0 0 87 6 84
2019 EX-02 76 20 0 0 4 0 0 96 4 25
2019 EX-03 53 37 11 0 0 0 0 89 0 19
2018 EX 55 27 15 0 2 0 1 83 3 121
2018 EX-01 52 29 15 0 3 0 1 82 3 73
2018 EX-02 55 36 9 0 0 0 0 91 0 22
2017 EX 69 19 10 3 0 0 0 87 3 124
2017 EX-01 69 18 10 3 0 0 0 87 3 83
2017 EX-02 63 26 11 0 0 0 0 89 0 19
2017 EX-03 69 13 13 6 0 0 0 81 6 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 18 29 32 13 7 0 0 47 20 158
2020 EX-01 13 27 36 15 8 0 0 40 23 99
2020 EX-03 20 36 28 12 4 0 0 56 16 25

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 16 6 2 2 1 4 89 4 158
2020 EX-01 65 18 7 3 1 1 5 88 4 99
2020 EX-03 84 8 8 0 0 0 0 92 0 25
2019 EX 84 7 2 0 0 1 7 98 0 136
2019 EX-01 81 7 3 0 0 0 8 96 0 86
2019 EX-02 88 4 0 0 0 4 4 100 0 25
2019 EX-03 84 11 0 0 0 0 5 100 0 19
2018 EX 79 13 2 2 2 0 3 95 3 120
2018 EX-01 79 14 1 0 1 0 4 97 1 72
2018 EX-02 73 14 5 9 0 0 0 86 9 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 84 6 3 1 3 1 3 93 4 158
2020 EX-01 82 7 4 1 3 1 2 92 4 99
2020 EX-03 88 4 4 0 4 0 0 92 4 25
2019 EX 82 10 3 4 0 1 1 93 4 136
2019 EX-01 80 9 2 6 0 1 1 92 6 86
2019 EX-02 96 0 4 0 0 0 0 96 0 25
2019 EX-03 74 21 5 0 0 0 0 95 0 19
2018 EX 87 8 3 1 1 0 1 95 2 120
2018 EX-01 85 8 4 0 1 0 1 94 1 72
2018 EX-02 91 5 5 0 0 0 0 95 0 22
2017 EX 88 3 5 2 2 0 1 92 3 124
2017 EX-01 88 2 4 2 2 0 1 91 5 83
2017 EX-02 84 5 11 0 0 0 0 89 0 19
2017 EX-03 100 0 0 0 0 0 0 100 0 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 23 5 1 1 1 1 93 2 155
2020 EX-01 67 23 7 1 1 1 0 91 2 99
2020 EX-03 58 33 4 4 0 0 0 92 4 24
2019 EX 54 37 5 4 0 0 1 91 4 136
2019 EX-01 52 37 5 5 0 0 1 91 5 86
2019 EX-02 72 24 4 0 0 0 0 96 0 25
2019 EX-03 32 53 11 5 0 0 0 84 5 19
2018 EX 56 27 12 3 1 0 1 84 4 117
2018 EX-01 59 26 10 4 1 0 0 84 6 70
2017 EX 60 34 3 2 0 0 1 94 2 124
2017 EX-01 56 37 2 4 0 0 1 94 4 83
2017 EX-02 58 37 5 0 0 0 0 95 0 19
2017 EX-03 81 13 6 0 0 0 0 94 0 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 73 15 6 3 3 1 1 88 6 157
2020 EX-01 68 15 8 4 3 1 0 85 7 98
2020 EX-03 76 12 4 4 4 0 0 88 8 25
2019 EX 61 21 9 6 3 0 0 82 9 135
2019 EX-01 54 24 11 8 4 0 0 78 12 85
2019 EX-02 80 12 4 0 4 0 0 92 4 25
2019 EX-03 63 21 11 5 0 0 0 84 5 19
2018 EX 56 26 14 1 3 0 1 83 3 117
2018 EX-01 56 24 17 0 3 0 0 80 3 70
2017 EX 67 23 6 2 2 0 1 91 3 124
2017 EX-01 63 27 6 1 2 0 1 90 4 83
2017 EX-02 68 21 11 0 0 0 0 89 0 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 52 31 12 2 1 0 1 85 3 157
2020 EX-01 46 34 14 3 2 0 0 81 5 99
2020 EX-03 56 32 8 0 0 0 4 92 0 25
2019 EX 43 39 12 6 1 0 0 81 7 134
2019 EX-01 36 39 14 10 1 0 0 75 11 84
2019 EX-02 60 28 12 0 0 0 0 88 0 25
2019 EX-03 42 53 5 0 0 0 0 95 0 19
2018 EX 45 33 16 5 1 0 1 78 6 116
2018 EX-01 41 35 17 6 1 0 0 75 7 69
2017 EX 44 35 15 5 0 0 2 80 5 123
2017 EX-01 47 32 14 6 0 0 1 80 6 82
2017 EX-02 32 42 21 5 0 0 0 74 5 19
2017 EX-03 44 44 13 0 0 0 0 88 0 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 24 8 3 1 0 1 89 3 157
2020 EX-01 64 23 8 3 1 0 0 88 4 98
2020 EX-03 56 36 4 4 0 0 0 92 4 25
2019 EX 61 25 10 1 1 0 1 87 2 135
2019 EX-01 59 25 13 1 1 0 1 85 2 85
2019 EX-02 72 20 4 4 0 0 0 92 4 25
2019 EX-03 63 26 11 0 0 0 0 89 0 19
2018 EX 59 26 10 3 0 0 1 86 3 117
2018 EX-01 59 27 11 3 0 0 0 86 3 70
2017 EX 67 24 5 2 0 0 1 92 2 123
2017 EX-01 67 24 6 1 0 0 1 93 1 83
2017 EX-02 68 26 0 5 0 0 0 95 5 19
2017 EX-03 73 13 7 7 0 0 0 87 7 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 83 10 6 1 0 0 0 93 1 157
2020 EX-01 82 12 5 1 0 0 0 94 1 99
2020 EX-03 92 4 4 0 0 0 0 96 0 25
2019 EX 90 8 1 1 1 0 0 98 1 135
2019 EX-01 85 13 1 0 1 0 0 98 1 85
2019 EX-02 100 0 0 0 0 0 0 100 0 25
2019 EX-03 95 0 0 5 0 0 0 95 5 19
2018 EX 93 4 2 0 0 0 1 98 0 116
2018 EX-01 91 6 3 0 0 0 0 97 0 69
2017 EX 90 4 3 1 0 0 2 96 1 124
2017 EX-01 91 5 2 1 0 0 0 96 1 83
2017 EX-02 89 0 11 0 0 0 0 89 0 19
2017 EX-03 100 0 0 0 0 0 0 100 0 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 47 32 13 6 2 0 0 79 8 156
2020 EX-01 45 33 14 5 2 0 0 78 7 97
2020 EX-03 52 24 16 8 0 0 0 76 8 25
2019 EX 64 23 10 2 1 1 0 87 3 135
2019 EX-01 65 21 9 2 1 1 0 87 4 85
2019 EX-02 72 16 12 0 0 0 0 88 0 25
2019 EX-03 47 37 11 5 0 0 0 84 5 19
2018 EX 54 27 10 5 3 0 1 82 8 117
2018 EX-01 50 33 10 3 4 0 0 83 7 70
2017 EX 58 24 14 3 1 0 1 82 4 123
2017 EX-01 56 23 14 5 1 0 0 79 6 82
2017 EX-02 63 21 16 0 0 0 0 84 0 19
2017 EX-03 63 31 6 0 0 0 0 94 0 16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 25 44 24 4 3 0 0 68 8 158
2020 EX-01 26 42 22 6 3 0 0 69 9 99
2020 EX-03 20 44 32 0 4 0 0 64 4 25

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 3 18 46 22 11 0 0 21 33 158
2020 EX-01 2 20 40 23 14 0 0 22 37 99
2020 EX-03 0 16 52 28 4 0 0 16 32 25
2019 EX 7 26 51 14 2 0 0 33 16 136
2019 EX-01 5 27 49 16 3 0 0 31 20 86
2019 EX-02 16 20 52 12 0 0 0 36 12 25
2019 EX-03 11 26 58 5 0 0 0 37 5 19
2018 EX 3 28 48 18 3 0 0 30 22 120
2018 EX-01 1 29 43 21 6 0 0 31 26 72
2018 EX-02 9 18 59 14 0 0 0 27 14 22
2017 EX 2 24 54 16 4 1 0 25 20 124
2017 EX-01 2 24 56 11 6 0 0 27 17 83
2017 EX-02 0 11 53 32 0 5 0 11 33 19
2017 EX-03 0 44 44 13 0 0 0 44 13 16

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 24 25 38 9 3 0 0 12 49 156
2020 EX-01 27 26 33 11 3 0 0 14 53 97
2020 EX-03 24 24 40 8 4 0 0 12 48 25
2019 EX 9 22 52 11 5 0 0 16 31 134
2019 EX-01 11 25 53 8 4 0 0 12 35 85
2019 EX-02 4 8 58 21 8 0 0 29 13 24
2019 EX-03 11 21 47 11 11 0 0 21 32 19
2018 EX 10 26 45 16 3 0 0 19 36 119
2018 EX-01 11 33 39 14 3 0 0 17 44 72
2017 EX 9 25 47 19 1 0 0 19 34 124
2017 EX-01 11 23 47 18 1 0 0 19 34 83
2017 EX-02 5 32 53 11 0 0 0 11 37 19
2017 EX-03 6 13 44 38 0 0 0 38 19 16

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 39 47 6 3 3 2 0 88 6 158
2020 EX-01 32 49 10 3 3 2 0 84 6 99
2020 EX-03 56 40 0 0 4 0 0 96 4 25
2019 EX 38 47 8 5 2 1 0 86 6 133
2019 EX-01 36 46 9 5 2 1 0 83 7 85
2019 EX-02 36 52 8 4 0 0 0 88 4 25
2019 EX-03 47 47 0 6 0 0 0 94 6 17
2018 EX 46 40 12 2 0 0 0 86 2 121
2018 EX-01 44 41 11 4 0 0 0 85 4 73
2018 EX-02 55 36 9 0 0 0 0 91 0 22
2017 EX 22 59 7 6 2 2 0 83 9 123
2017 EX-01 17 62 7 7 4 2 0 81 11 82
2017 EX-02 16 63 16 5 0 0 0 79 5 19
2017 EX-03 56 38 0 6 0 0 0 94 6 16

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 28 35 12 17 7 1 0 63 25 155
2020 EX-01 22 38 13 20 8 0 0 59 28 96
2020 EX-03 40 40 4 4 8 4 0 83 13 25

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 40 34 8 9 9 1 0 75 18 158
2020 EX-01 40 29 11 10 9 0 0 70 19 99
2020 EX-03 52 32 0 12 4 0 0 84 16 25

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 46 31 10 8 3 2 1 79 11 157
2020 EX-01 43 30 11 10 3 2 0 75 13 99
2020 EX-03 64 24 8 4 0 0 0 88 4 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 39 16 11 4 0 0 69 15 158
2020 EX-01 29 37 16 12 5 0 0 67 17 99
2020 EX-03 32 48 12 8 0 0 0 80 8 25
2019 EX 39 35 17 7 2 1 0 74 9 136
2019 EX-01 33 36 19 8 3 1 0 69 12 86
2019 EX-02 44 40 12 4 0 0 0 84 4 25
2019 EX-03 53 32 11 5 0 0 0 84 5 19
2018 EX 36 39 14 7 4 0 0 75 11 121
2018 EX-01 32 41 14 8 5 0 0 73 14 73
2018 EX-02 32 50 14 0 5 0 0 82 5 22
2017 EX 20 52 13 11 4 1 0 73 15 124
2017 EX-01 18 53 14 8 5 1 0 72 13 83
2017 EX-02 16 42 16 26 0 0 0 58 26 19
2017 EX-03 38 50 6 6 0 0 0 88 6 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 41 41 9 9 1 0 0 82 9 158
2020 EX-01 31 46 9 13 0 0 0 78 13 99
2020 EX-03 52 36 8 4 0 0 0 88 4 25

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 43 38 11 7 1 0 0 81 8 158
2020 EX-01 36 42 10 10 1 0 0 79 11 99
2020 EX-03 52 32 12 4 0 0 0 84 4 25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 42 40 11 4 3 0 0 82 7 158
2020 EX-01 30 46 16 5 2 0 0 77 7 99
2020 EX-03 64 28 4 0 4 0 0 92 4 25

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 27 10 1 0 2 1 89 1 157
2020 EX-01 54 30 12 0 0 2 2 87 0 99
2020 EX-03 68 24 4 0 0 4 0 96 0 25

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 76 15 2 3 0 4 0 95 3 156
2020 EX-01 73 15 3 3 0 5 0 93 3 97
2020 EX-03 88 8 0 0 0 4 0 100 0 25

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 36 2 3 1 3 0 94 4 157
2020 EX-01 46 42 2 3 1 5 0 94 4 99
2020 EX-03 76 16 4 4 0 0 0 92 4 25

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 29 5 4 2 0 1 89 6 158
2020 EX-01 54 30 7 5 3 0 1 85 8 99
2020 EX-03 80 16 0 4 0 0 0 96 4 25

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 22 6 2 1 1 0 91 3 157
2020 EX-01 65 21 10 2 1 1 0 87 3 99
2020 EX-03 88 12 0 0 0 0 0 100 0 25

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 24 53 8 13 2 0 0 76 15 153
2020 EX-01 22 53 10 13 2 0 0 74 15 97
2020 EX-03 29 50 4 13 4 0 0 79 17 24
2019 EX 23 56 7 12 3 0 0 78 15 133
2019 EX-01 19 56 7 14 4 0 0 75 18 85
2019 EX-02 29 46 13 8 4 0 0 75 13 24
2019 EX-03 22 67 0 11 0 0 0 89 11 18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 100 0 153
2020 EX-01 100 0 97
2020 EX-03 100 0 24

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 21 44 16 14 5 0 0 65 18 153
2020 EX-01 21 42 18 14 5 0 0 63 20 97
2020 EX-03 17 58 13 8 4 0 0 75 13 24
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 6 94 158
2020 EX-01 6 94 99
2020 EX-03 0 100 25

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 6 94 158
2020 EX-01 6 94 99
2020 EX-03 0 100 25
2019 EX 7 93 135
2019 EX-01 5 95 86
2019 EX-02 8 92 25
2019 EX-03 11 89 18
2017 EX 9 91 123
2017 EX-01 11 89 82
2017 EX-03 0 100 16
2014 EX 6 94 126
2014 EX-01 6 94 78
2014 EX-03 0 100 22

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 100 0 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 EX 64 36 0 0 0 0 0 100 0 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 23 5 3 2 1 2 89 5 156
2020 EX-01 62 23 8 2 3 0 2 87 5 99
2020 EX-03 80 20 0 0 0 0 0 100 0 25
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 38 42 20 1 52 48 158
2020 EX-01 38 37 24 0 49 51 99
2020 EX-03 16 68 16 0 81 19 25

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 29 71 59
2020 EX-01 24 76 37

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 14 29 15 25 17 0 0 42 42 59
2020 EX-01 16 26 16 21 21 0 0 42 42 38

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 5 10 20 30 33 0 2 15 64 60
2020 EX-01 5 11 18 26 37 0 3 16 65 38

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 52 25 8 4 4 2 4 82 9 157
2020 EX-01 46 28 8 6 6 2 4 78 13 98
2020 EX-03 80 8 4 4 0 0 4 92 4 25
2019 EX 46 24 13 7 4 0 6 75 11 136
2019 EX-01 41 26 14 10 3 0 6 70 15 86
2019 EX-02 60 20 16 0 4 0 0 80 4 25
2019 EX-03 58 11 11 0 5 0 16 81 6 19
2018 EX 58 18 6 6 6 0 7 81 12 121
2018 EX-01 56 22 4 10 4 0 4 81 14 73
2018 EX-02 50 18 9 0 9 0 14 79 11 22
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