2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 36 4 9 2 0 0 85 11 1041
2020 CR-03 66 27 1 4 3 0 0 92 7 158
2020 CR-04 44 37 5 11 2 0 0 82 13 537
2020 CR-05 47 40 3 9 1 0 0 87 10 330

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 83 12 2 1 1 0 0 96 2 1038
2020 CR-03 86 11 1 0 2 0 1 97 2 157
2020 CR-04 81 13 3 1 2 1 0 94 3 535
2020 CR-05 87 10 1 1 0 0 0 98 2 330
2017 CR 78 16 3 2 0 0 0 95 2 932
2017 CR-03 89 7 2 1 0 0 0 96 1 221
2017 CR-04 74 20 3 2 0 0 0 95 2 470
2017 CR-05 76 17 5 2 0 0 0 93 3 226
2014 CR 77 17 3 2 1 0 0 95 2 1012
2014 CR-03 85 11 2 1 0 1 1 98 1 369
2014 CR-04 71 19 6 3 2 0 1 90 4 399
2014 CR-05 75 22 1 1 1 0 0 97 2 234

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 32 8 7 3 0 1 82 10 1037
2020 CR-03 68 19 5 3 5 0 0 88 8 155
2020 CR-04 47 32 9 8 2 0 0 80 11 537
2020 CR-05 45 36 9 8 2 0 1 82 10 329
2019 CR 52 33 6 6 3 0 0 85 10 1051
2019 CR-04 52 31 5 8 4 0 0 83 12 537
2019 CR-05 41 44 8 5 3 0 0 84 8 275
2017 CR 49 34 7 7 4 0 0 83 10 929
2017 CR-03 60 24 3 10 3 0 0 84 13 220
2017 CR-04 49 35 8 5 4 0 0 83 9 468
2017 CR-05 38 42 9 7 4 0 0 80 11 226
2014 CR 50 34 6 7 3 0 0 84 10 1012
2014 CR-03 56 32 5 5 3 0 0 88 8 369
2014 CR-04 42 38 8 9 4 0 0 79 13 400
2014 CR-05 53 31 6 6 4 0 0 84 10 233

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 36 8 6 2 0 0 84 9 1038
2020 CR-03 56 28 6 6 3 1 0 84 10 156
2020 CR-04 47 37 7 6 3 0 0 84 9 536
2020 CR-05 46 36 9 7 1 0 0 82 8 330
2019 CR 42 38 7 9 4 0 0 80 13 1052
2019 CR-04 38 38 9 10 5 0 0 76 15 539
2019 CR-05 36 42 6 11 5 0 0 79 16 276
2018 CR 38 40 7 11 3 0 0 78 15 802
2018 CR-03 44 39 3 10 4 0 1 83 14 147
2018 CR-04 37 39 9 12 3 0 0 76 15 402
2018 CR-05 35 42 7 11 4 0 0 78 15 234
2017 CR 38 37 10 10 6 0 0 75 15 930
2017 CR-03 50 34 4 6 5 0 0 84 11 220
2017 CR-04 40 38 10 8 4 0 0 77 12 469
2017 CR-05 22 38 13 16 10 0 0 60 27 226
2014 CR 36 35 8 13 8 0 1 71 21 1012
2014 CR-03 51 31 5 8 5 0 1 82 13 368
2014 CR-04 24 36 12 17 11 0 1 60 28 400
2014 CR-05 32 37 8 15 7 0 1 69 22 234

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 31 8 5 2 0 1 85 7 1033
2020 CR-03 68 18 6 5 3 0 1 87 7 155
2020 CR-04 51 31 9 6 2 0 1 83 8 533
2020 CR-05 47 37 9 5 1 1 0 86 6 329
2019 CR 52 32 7 6 2 0 0 85 8 1046
2019 CR-04 50 31 9 6 2 0 1 82 9 533
2019 CR-05 43 42 6 7 3 0 0 85 9 275
2017 CR 49 35 9 5 2 0 0 84 7 930
2017 CR-03 57 28 8 5 1 0 0 85 7 221
2017 CR-04 51 38 7 3 1 1 0 89 4 469
2017 CR-05 38 34 14 10 4 0 0 72 13 225
2014 CR 49 34 9 6 2 0 0 83 8 1011
2014 CR-03 61 27 5 4 3 0 0 88 7 368
2014 CR-04 40 38 12 7 3 1 0 78 10 400
2014 CR-05 44 39 10 6 1 0 0 83 7 233

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 25 13 7 4 1 0 76 11 1032
2020 CR-03 58 16 14 6 5 2 0 76 11 155
2020 CR-04 51 24 12 7 4 1 0 77 11 531
2020 CR-05 45 30 14 7 4 1 1 76 10 330
2019 CR 47 29 11 6 5 1 1 78 12 1052
2019 CR-04 46 31 11 6 5 1 1 78 11 534
2019 CR-05 36 32 12 10 7 1 1 70 18 278
2018 CR 44 30 14 6 5 0 1 75 11 798
2018 CR-03 41 30 14 7 8 0 0 72 14 145
2018 CR-04 47 29 15 4 3 0 2 77 8 401
2018 CR-05 42 31 12 9 7 0 0 73 15 233
2017 CR 46 28 13 7 5 1 1 75 12 928
2017 CR-03 55 23 10 5 4 2 0 80 9 220
2017 CR-04 45 31 14 5 3 1 1 78 8 467
2017 CR-05 38 25 14 12 9 1 1 65 21 226
2014 CR 40 33 14 7 4 1 1 74 12 1011
2014 CR-03 50 28 12 5 3 1 1 80 8 368
2014 CR-04 37 34 15 7 4 2 2 73 11 399
2014 CR-05 29 38 14 11 8 0 1 67 19 234

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 32 12 5 4 0 0 79 9 1040
2020 CR-03 65 19 10 3 3 0 0 84 6 158
2020 CR-04 50 31 11 4 4 0 0 81 9 537
2020 CR-05 33 40 17 6 4 0 0 73 10 329
2019 CR 47 31 11 6 5 0 0 78 11 1053
2019 CR-04 45 33 11 6 5 0 0 78 11 537
2019 CR-05 32 39 16 6 8 0 0 70 14 277
2018 CR 35 37 13 7 7 0 0 73 14 798
2018 CR-03 41 35 8 7 7 1 1 77 14 147
2018 CR-04 35 39 14 7 6 0 0 74 13 400
2018 CR-05 35 34 16 9 6 0 0 69 15 232
2017 CR 37 41 10 7 5 0 0 78 12 928
2017 CR-03 44 33 11 6 6 0 0 77 12 221
2017 CR-04 37 46 9 6 3 0 0 83 8 466
2017 CR-05 30 39 11 12 7 0 0 70 19 226
2014 CR 31 38 15 9 6 0 0 70 15 1011
2014 CR-03 41 37 11 6 5 0 0 79 11 369
2014 CR-04 28 38 19 9 5 0 0 66 14 398
2014 CR-05 20 41 17 14 9 0 0 60 23 234

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 35 15 7 5 0 0 73 12 1040
2020 CR-03 46 28 15 8 3 0 0 74 11 158
2020 CR-04 36 35 14 7 7 0 0 72 14 538
2020 CR-05 38 37 16 6 3 0 0 75 9 328
2019 CR 34 33 16 8 8 1 0 67 16 1052
2019 CR-04 34 29 17 10 8 0 0 64 19 536
2019 CR-05 25 43 17 6 7 2 1 69 14 277
2018 CR 29 31 19 11 9 0 0 60 20 796
2018 CR-03 32 21 21 12 12 0 1 54 25 145
2018 CR-04 28 34 18 12 8 0 0 62 20 400
2018 CR-05 30 31 20 11 8 0 0 61 19 232
2017 CR 31 33 16 13 7 0 0 64 20 930
2017 CR-03 35 29 18 12 6 0 0 64 18 221
2017 CR-04 31 38 15 12 5 0 0 69 17 468
2017 CR-05 24 32 16 15 13 0 0 56 28 226
2014 CR 25 32 18 15 9 0 0 58 24 1012
2014 CR-03 32 32 16 11 9 0 0 64 20 369
2014 CR-04 23 35 18 14 9 1 0 59 23 399
2014 CR-05 20 27 20 23 10 0 0 47 33 234

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 34 6 5 2 0 0 87 7 1036
2020 CR-03 61 28 4 4 3 0 0 89 7 158
2020 CR-04 51 34 7 5 3 0 0 85 8 534
2020 CR-05 53 36 7 3 1 0 0 89 4 328
2019 CR 51 35 8 5 2 0 0 86 6 1047
2019 CR-04 51 33 8 6 2 0 0 84 8 533
2019 CR-05 39 45 8 5 2 0 1 85 7 275
2018 CR 44 36 10 5 4 0 0 81 9 798
2018 CR-03 48 37 8 3 4 0 0 85 7 146
2018 CR-04 43 35 12 5 4 0 0 79 9 402
2018 CR-05 45 37 8 6 4 0 0 82 10 232
2017 CR 47 35 9 6 3 0 0 82 9 928
2017 CR-03 58 27 8 5 2 0 0 85 7 221
2017 CR-04 45 39 8 6 1 0 0 85 8 467
2017 CR-05 39 34 12 8 6 1 0 74 14 225

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 30 8 3 2 0 0 87 5 1033
2020 CR-03 63 25 6 3 2 0 0 89 5 157
2020 CR-04 59 27 8 4 2 1 0 86 5 535
2020 CR-05 52 37 8 2 2 0 0 89 3 326
2019 CR 56 31 7 4 2 0 0 87 6 1049
2019 CR-04 57 30 7 5 1 0 0 87 6 537
2019 CR-05 43 38 10 5 3 0 0 82 8 274
2018 CR 51 34 9 3 2 1 0 85 5 800
2018 CR-03 51 31 9 5 4 0 0 82 9 145
2018 CR-04 56 33 8 2 1 0 0 88 3 403
2018 CR-05 44 36 11 4 3 1 0 82 7 233
2017 CR 54 32 7 4 2 0 0 87 6 930
2017 CR-03 63 28 5 3 1 0 0 91 4 221
2017 CR-04 58 32 6 2 1 1 0 91 3 468
2017 CR-05 38 35 11 9 7 0 0 73 15 226
2014 CR 44 37 10 5 3 1 0 82 8 1013
2014 CR-03 54 32 7 4 2 0 0 87 6 369
2014 CR-04 44 42 8 3 3 1 0 87 5 400
2014 CR-05 29 36 17 11 5 1 0 66 17 234

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 33 13 7 5 1 0 74 13 1037
2020 CR-03 52 27 11 4 6 0 0 79 10 156
2020 CR-04 42 30 13 8 5 1 0 73 14 537
2020 CR-05 34 39 15 7 5 0 0 73 13 328
2019 CR 35 34 16 8 7 0 0 69 15 1050
2019 CR-04 36 34 15 9 7 0 0 70 15 536
2019 CR-05 26 39 18 9 8 0 0 65 16 277
2018 CR 31 34 14 11 9 0 0 65 21 798
2018 CR-03 29 32 14 12 13 0 0 61 25 146
2018 CR-04 31 35 16 9 8 0 0 67 18 401
2018 CR-05 30 34 12 15 9 0 0 64 24 233
2017 CR 33 33 16 10 8 1 0 66 19 930
2017 CR-03 34 29 17 9 10 0 0 64 19 221
2017 CR-04 35 36 14 8 5 1 0 72 14 468
2017 CR-05 25 28 17 17 13 0 0 53 29 226

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 24 10 2 2 0 0 85 5 1026
2020 CR-03 80 11 6 1 2 0 0 91 3 158
2020 CR-04 65 21 9 2 3 0 0 87 5 528
2020 CR-05 46 33 15 3 2 0 0 79 6 325
2019 CR 59 28 8 3 3 0 0 87 5 1043
2019 CR-04 59 28 7 3 2 0 0 88 5 530
2019 CR-05 43 37 13 3 4 0 0 80 7 276
2018 CR 53 30 9 5 3 0 0 83 8 794
2018 CR-03 61 22 9 3 6 0 0 82 8 142
2018 CR-04 55 28 10 5 2 0 0 84 7 402
2018 CR-05 48 36 7 6 3 0 0 84 9 231
2017 CR 60 27 8 2 2 0 0 88 4 930
2017 CR-03 68 21 8 1 2 0 0 89 3 221
2017 CR-04 64 26 7 1 1 0 0 90 3 468
2017 CR-05 45 36 10 4 4 0 0 82 8 226
2014 CR 61 26 8 3 1 0 0 87 5 1012
2014 CR-03 74 17 6 2 1 0 0 91 3 368
2014 CR-04 57 32 8 2 1 0 0 89 3 400
2014 CR-05 46 29 12 8 3 1 0 76 11 234

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 31 21 10 6 0 1 63 16 1037
2020 CR-03 36 29 21 7 5 0 2 66 12 158
2020 CR-04 33 32 21 8 5 0 1 66 13 535
2020 CR-05 23 30 21 15 9 1 1 55 24 328
2019 CR 29 34 18 10 7 0 1 64 17 1048
2019 CR-04 32 36 17 8 6 0 1 69 15 536
2019 CR-05 19 34 23 13 9 0 2 54 22 273
2018 CR 25 29 20 13 12 0 1 55 24 796
2018 CR-03 26 20 23 12 18 0 1 46 30 146
2018 CR-04 27 33 20 11 10 1 1 60 20 400
2018 CR-05 23 29 19 17 12 0 0 51 29 231
2017 CR 28 34 17 11 8 1 1 63 19 928
2017 CR-03 34 30 17 10 6 1 2 65 17 220
2017 CR-04 30 38 16 8 4 1 1 70 13 467
2017 CR-05 16 32 17 17 17 0 0 48 34 226
2014 CR 21 36 18 13 9 1 2 59 22 1012
2014 CR-03 26 36 18 9 7 1 2 65 17 369
2014 CR-04 22 41 16 14 5 1 2 64 20 400
2014 CR-05 12 28 22 17 18 0 3 41 36 233

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 30 18 9 6 0 1 66 15 1035
2020 CR-03 41 24 19 8 6 0 3 67 14 158
2020 CR-04 38 30 17 8 5 1 1 69 13 534
2020 CR-05 27 34 20 11 7 0 1 61 19 327
2019 CR 31 34 17 9 7 0 1 66 17 1051
2019 CR-04 34 35 16 7 6 1 1 70 14 535
2019 CR-05 19 40 16 13 10 0 2 60 23 277
2018 CR 29 30 20 11 9 0 1 60 20 795
2018 CR-03 23 24 27 10 15 0 1 48 26 143
2018 CR-04 33 32 19 10 6 0 0 65 17 403
2018 CR-05 27 31 17 14 10 0 1 58 25 230
2017 CR 32 35 17 9 6 0 1 68 15 930
2017 CR-03 37 32 12 13 5 0 1 69 18 221
2017 CR-04 34 38 18 5 3 0 1 73 9 468
2017 CR-05 22 33 20 13 11 0 0 56 24 226
2014 CR 28 35 18 10 7 0 2 64 17 1011
2014 CR-03 32 34 16 9 7 1 1 67 16 368
2014 CR-04 31 37 18 9 4 0 1 69 13 400
2014 CR-05 16 34 21 13 12 0 3 52 26 233

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 35 11 5 3 0 0 81 8 1034
2020 CR-03 52 33 8 3 4 0 0 85 7 156
2020 CR-04 46 34 11 5 3 0 1 80 8 535
2020 CR-05 40 38 13 5 4 0 0 79 8 327
2019 CR 43 38 10 4 4 0 0 82 8 1047
2019 CR-04 43 36 11 4 5 0 0 79 9 532
2019 CR-05 34 45 11 7 3 0 0 79 11 277
2018 CR 37 35 15 8 5 0 0 72 13 795
2018 CR-03 39 30 13 11 7 0 0 69 18 146
2018 CR-04 36 36 16 6 5 0 0 73 11 402
2018 CR-05 36 37 13 9 5 0 0 73 14 228
2017 CR 38 36 15 6 4 1 0 75 10 931
2017 CR-03 47 29 14 5 5 1 0 77 9 221
2017 CR-04 39 38 16 4 3 0 0 77 7 469
2017 CR-05 27 39 14 12 7 0 0 67 19 226
2014 CR 33 41 13 7 5 1 0 75 12 1010
2014 CR-03 44 36 9 5 5 0 0 81 10 369
2014 CR-04 29 41 16 7 4 1 0 72 12 398
2014 CR-05 22 48 14 9 6 0 0 70 16 233

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 29 10 3 2 0 0 85 6 1039
2020 CR-03 77 15 6 1 2 0 0 91 3 158
2020 CR-04 59 27 10 3 2 0 0 86 5 535
2020 CR-05 40 39 11 5 4 0 0 80 9 330
2019 CR 55 29 8 4 3 0 0 84 7 1055
2019 CR-04 57 28 8 4 3 1 0 85 7 539
2019 CR-05 35 41 13 5 5 0 0 76 10 278
2018 CR 45 33 11 5 5 0 0 79 11 801
2018 CR-03 56 25 10 3 5 1 0 81 9 146
2018 CR-04 45 35 10 4 6 0 0 80 10 403
2018 CR-05 39 35 14 8 4 0 0 74 12 233
2017 CR 46 36 9 5 3 1 0 82 8 927
2017 CR-03 58 25 7 5 4 1 0 84 9 220
2017 CR-04 46 39 8 4 3 0 0 85 6 466
2017 CR-05 33 40 14 7 4 1 0 74 11 226
2014 CR 44 32 14 6 4 0 0 77 10 1010
2014 CR-03 61 26 8 2 3 0 0 87 6 368
2014 CR-04 38 35 18 7 3 0 0 73 10 399
2014 CR-05 27 38 18 10 6 1 0 66 16 233

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 28 8 3 1 1 1 88 3 1040
2020 CR-03 62 23 11 1 1 1 1 86 2 158
2020 CR-04 57 29 9 3 1 1 1 87 4 536
2020 CR-05 59 29 7 3 1 0 2 90 3 330
2019 CR 64 25 8 2 1 0 1 89 3 1040
2019 CR-04 62 27 8 1 1 0 0 89 2 535
2019 CR-05 62 23 9 3 1 0 2 87 4 273
2018 CR 58 27 10 2 1 0 2 86 4 803
2018 CR-03 57 22 14 3 3 0 1 80 6 148
2018 CR-04 61 26 9 2 1 0 1 88 3 404
2018 CR-05 55 29 9 3 2 0 3 87 4 233
2017 CR 56 29 10 2 1 0 2 87 3 932
2017 CR-03 61 26 9 3 0 0 1 87 4 221
2017 CR-04 59 30 10 1 0 0 1 89 1 470
2017 CR-05 48 31 11 4 1 0 5 84 5 226
2014 CR 54 28 13 3 2 0 1 83 4 1013
2014 CR-03 59 27 9 1 2 0 1 88 3 369
2014 CR-04 50 29 16 4 2 0 0 79 6 400
2014 CR-05 51 28 14 3 1 0 3 82 4 234

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 19 27 25 19 2 3 46 26 1037
2020 CR-03 4 15 29 25 23 1 3 50 21 157
2020 CR-04 7 21 29 22 18 2 1 42 29 536
2020 CR-05 4 18 23 31 17 2 5 52 23 329
2019 CR 7 18 27 24 18 1 4 45 27 1046
2019 CR-04 9 20 28 21 16 2 5 40 31 533
2019 CR-05 4 17 28 27 16 1 6 47 23 277
2018 CR 8 20 30 22 16 2 3 40 28 798
2018 CR-03 7 19 34 19 15 0 5 36 28 147
2018 CR-04 8 22 31 21 15 2 2 37 31 404
2018 CR-05 7 16 26 27 19 3 2 49 24 228
2017 CR 9 15 33 20 15 1 8 38 26 917
2017 CR-03 8 8 34 19 22 0 9 45 18 220
2017 CR-04 7 15 32 22 15 1 8 40 25 456
2017 CR-05 13 19 36 16 10 0 5 28 35 226
2014 CR 8 20 33 19 13 1 5 34 30 1007
2014 CR-03 6 15 32 20 22 1 4 44 22 367
2014 CR-04 9 23 36 18 8 1 6 28 34 397
2014 CR-05 9 26 30 17 9 2 6 29 38 233

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 9 18 27 33 4 3 65 16 1032
2020 CR-03 6 6 12 30 39 4 4 75 13 155
2020 CR-04 5 11 19 24 34 4 3 62 17 533
2020 CR-05 5 8 18 32 27 5 4 66 14 328
2019 CR 8 12 20 25 27 3 5 57 22 1046
2019 CR-04 10 12 19 25 24 5 5 54 25 531
2019 CR-05 8 13 25 26 21 2 5 51 22 277
2018 CR 11 16 21 21 22 4 5 47 30 797
2018 CR-03 11 14 18 20 26 3 7 52 28 148
2018 CR-04 12 18 22 20 19 4 5 43 33 402
2018 CR-05 10 15 23 22 23 4 3 49 26 228
2017 CR 10 13 23 18 22 4 9 46 26 915
2017 CR-03 7 9 22 17 29 3 13 55 19 217
2017 CR-04 9 13 24 18 23 5 10 48 25 458
2017 CR-05 15 17 25 19 15 5 3 37 35 225
2014 CR 12 17 23 20 19 3 6 43 31 1005
2014 CR-03 7 12 19 22 31 3 7 58 20 367
2014 CR-04 16 19 24 21 10 4 6 34 39 395
2014 CR-05 12 21 28 16 12 3 6 32 37 233

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 10 22 25 25 6 7 58 17 1032
2020 CR-03 3 2 17 31 35 7 6 76 5 157
2020 CR-04 4 11 21 26 26 6 5 59 18 532
2020 CR-05 6 12 26 21 18 6 10 47 22 328
2019 CR 6 11 21 22 25 7 8 56 20 1039
2019 CR-04 5 12 23 24 21 7 7 53 20 528
2019 CR-05 11 15 22 22 15 7 10 43 31 274
2018 CR 8 14 20 23 19 5 11 50 25 788
2018 CR-03 4 7 18 28 23 6 14 64 14 145
2018 CR-04 8 14 19 23 19 7 10 51 27 397
2018 CR-05 9 17 26 20 14 3 11 40 31 227
2017 CR 8 12 22 20 19 7 13 48 25 914
2017 CR-03 4 6 21 19 31 6 13 62 12 219
2017 CR-04 7 11 22 22 17 7 13 49 23 454
2017 CR-05 15 19 24 17 11 5 10 33 39 226
2014 CR 8 13 22 19 18 6 13 46 27 1004
2014 CR-03 4 7 17 22 30 6 14 66 13 366
2014 CR-04 10 16 26 19 12 5 11 37 31 395
2014 CR-05 12 21 23 15 9 6 13 31 40 233

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 6 18 27 37 2 6 70 11 1028
2020 CR-03 2 2 14 31 42 3 6 80 4 156
2020 CR-04 4 6 18 27 40 2 3 71 10 529
2020 CR-05 5 8 18 26 29 2 12 64 15 327
2019 CR 4 6 16 30 34 2 8 71 11 1043
2019 CR-04 3 7 17 34 31 3 5 71 11 529
2019 CR-05 5 7 21 24 24 3 15 59 15 278
2018 CR 6 8 20 29 27 2 9 62 16 794
2018 CR-03 7 6 20 26 28 1 12 62 16 147
2018 CR-04 5 7 20 32 29 2 5 66 13 401
2018 CR-05 7 10 22 26 21 2 12 54 21 227
2017 CR 6 9 20 22 28 3 13 59 17 913
2017 CR-03 3 8 17 17 38 2 16 66 13 218
2017 CR-04 3 5 22 26 29 3 11 64 10 455
2017 CR-05 13 17 19 19 17 2 13 42 35 225
2014 CR 5 10 20 27 25 2 11 60 17 1004
2014 CR-03 2 5 16 28 37 2 11 74 7 367
2014 CR-04 6 10 25 31 20 2 7 56 17 394
2014 CR-05 10 18 20 18 15 2 17 42 34 233

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 9 21 24 34 2 6 63 15 1032
2020 CR-03 3 4 16 30 39 3 4 75 8 158
2020 CR-04 5 9 24 23 35 1 3 61 14 532
2020 CR-05 5 13 17 23 29 3 10 60 20 327
2019 CR 6 11 17 25 33 2 5 62 19 1043
2019 CR-04 7 12 20 24 30 2 5 58 21 532
2019 CR-05 8 13 20 26 23 3 8 55 23 277
2018 CR 8 12 23 24 25 2 7 53 22 794
2018 CR-03 8 10 19 24 29 1 10 59 20 147
2018 CR-04 8 13 23 24 23 2 5 52 23 402
2018 CR-05 8 11 24 22 24 3 8 52 21 227
2017 CR 8 13 22 21 23 3 12 51 24 916
2017 CR-03 6 7 21 14 33 3 16 58 16 218
2017 CR-04 5 11 22 25 22 3 12 55 19 457
2017 CR-05 14 20 22 19 16 2 7 38 38 226
2014 CR 10 14 21 18 25 3 9 49 27 1004
2014 CR-03 5 7 18 20 37 4 10 66 14 365
2014 CR-04 13 17 24 18 19 3 7 41 33 396
2014 CR-05 15 18 21 15 17 4 10 37 39 233

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 8 10 17 22 27 10 6 58 22 1028
2020 CR-03 8 7 16 23 33 8 5 64 17 158
2020 CR-04 9 10 16 23 28 8 5 60 21 533
2020 CR-05 7 13 17 19 22 13 9 52 26 322
2019 CR 14 15 19 19 21 7 5 45 33 1040
2019 CR-04 13 15 20 21 20 6 5 46 32 529
2019 CR-05 16 17 20 18 16 7 5 39 38 277
2018 CR 16 17 23 14 18 6 6 37 38 794
2018 CR-03 18 16 21 8 21 5 13 34 41 146
2018 CR-04 14 18 25 14 18 6 4 36 36 402
2018 CR-05 19 16 20 18 17 7 4 39 39 227
2017 CR 14 17 23 16 15 5 10 36 36 918
2017 CR-03 9 15 24 14 20 4 14 41 29 220
2017 CR-04 13 15 25 18 14 6 10 38 32 457
2017 CR-05 21 23 20 15 9 4 7 28 50 226
2014 CR 19 20 20 13 16 6 7 33 44 1009
2014 CR-03 16 20 18 12 23 4 7 40 40 367
2014 CR-04 27 20 21 13 9 4 7 25 52 399
2014 CR-05 9 20 23 15 15 12 6 36 35 233

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 11 22 24 27 5 6 58 18 1032
2020 CR-03 4 4 16 32 34 4 5 73 10 158
2020 CR-04 4 10 23 24 30 4 5 60 15 531
2020 CR-05 8 15 24 22 19 5 7 47 26 327
2019 CR 7 10 23 23 26 5 6 55 18 1041
2019 CR-04 7 8 24 23 26 5 6 56 17 529
2019 CR-05 8 15 29 23 14 5 6 41 26 277
2018 CR 8 13 26 20 22 4 7 47 24 799
2018 CR-03 9 9 24 20 26 3 8 52 21 148
2018 CR-04 5 13 27 21 23 5 6 50 20 402
2018 CR-05 13 16 26 18 18 3 5 40 32 230
2017 CR 7 13 23 21 20 6 10 49 23 911
2017 CR-03 4 7 23 17 28 7 15 57 13 218
2017 CR-04 5 11 23 26 20 6 10 54 19 453
2017 CR-05 15 20 26 16 13 3 7 32 40 226
2014 CR 9 14 26 18 19 5 8 43 27 1003
2014 CR-03 6 8 19 22 31 5 8 61 17 365
2014 CR-04 11 16 30 18 13 5 7 35 31 397
2014 CR-05 12 21 32 13 10 4 8 26 37 231

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 17 30 24 22 1 2 47 23 1034
2020 CR-03 2 9 26 31 28 1 3 61 11 156
2020 CR-04 5 17 28 22 24 2 2 48 23 535
2020 CR-05 7 19 34 22 15 1 1 38 27 329
2019 CR 7 13 30 24 21 2 4 48 21 1048
2019 CR-04 6 12 28 25 23 3 4 51 19 533
2019 CR-05 10 14 36 23 13 0 3 37 25 278
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 25 17 5 4 7 6 71 10 1037
2020 CR-03 44 22 17 6 4 6 2 71 10 156
2020 CR-04 36 26 18 5 4 5 4 70 10 537
2020 CR-05 34 26 15 3 4 9 9 73 9 328
2019 CR 38 27 14 6 6 5 4 72 13 1051
2019 CR-04 36 29 15 5 7 6 2 70 13 536
2019 CR-05 34 29 13 7 4 6 7 73 12 276
2018 CR 24 32 20 8 6 7 4 62 16 793
2018 CR-03 27 29 21 8 8 5 2 60 17 149
2018 CR-04 22 33 21 8 7 7 3 60 16 395
2018 CR-05 26 31 16 7 6 7 6 66 15 233
2017 CR 35 29 14 7 5 5 5 71 14 928
2017 CR-03 39 26 10 10 6 3 5 71 18 220
2017 CR-04 33 31 16 6 4 6 4 71 12 468
2017 CR-05 34 29 12 7 8 4 6 69 17 225
2014 CR 36 30 12 7 5 6 4 73 13 1012
2014 CR-03 44 24 10 7 6 5 4 75 15 368
2014 CR-04 31 33 13 7 5 6 6 72 14 400
2014 CR-05 33 33 14 5 5 7 3 74 11 234

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 23 9 6 4 2 0 81 10 1037
2020 CR-03 64 20 6 5 4 1 0 85 10 158
2020 CR-04 50 23 11 9 4 3 0 74 14 536
2020 CR-05 62 26 6 2 3 1 1 89 5 327
2019 CR 54 26 9 5 5 1 0 81 10 1050
2019 CR-04 50 27 10 6 6 0 0 78 12 536
2019 CR-05 57 28 5 4 2 3 1 89 6 275
2018 CR 47 28 9 7 7 1 0 76 15 793
2018 CR-03 44 29 7 9 11 1 0 73 20 148
2018 CR-04 43 30 9 8 7 1 1 75 16 397
2018 CR-05 56 23 9 5 5 2 0 81 10 232
2017 CR 53 25 8 8 5 1 0 79 13 929
2017 CR-03 58 18 5 11 7 1 0 77 18 220
2017 CR-04 49 30 8 8 5 1 0 79 12 469
2017 CR-05 56 21 10 7 4 2 0 79 11 225
2014 CR 54 27 6 6 6 1 0 82 12 1012
2014 CR-03 57 24 5 6 6 1 0 83 12 369
2014 CR-04 48 30 8 7 7 1 0 79 13 400
2014 CR-05 58 27 4 6 4 2 0 86 10 233

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 25 6 3 1 0 0 89 4 1032
2020 CR-03 67 23 5 3 2 0 0 90 4 156
2020 CR-04 60 27 7 5 2 0 0 87 6 533
2020 CR-05 69 24 5 1 1 0 1 93 2 327
2019 CR 59 29 4 5 2 0 0 89 7 1052
2019 CR-04 55 30 6 5 3 0 0 86 8 536
2019 CR-05 62 30 3 3 2 1 0 92 5 277
2018 CR 54 33 5 5 2 0 0 87 7 793
2018 CR-03 52 34 4 5 5 0 1 86 10 149
2018 CR-04 51 33 6 7 2 0 0 85 9 395
2018 CR-05 61 30 4 2 2 0 0 92 4 233
2017 CR 52 34 6 6 2 0 0 86 8 930
2017 CR-03 54 28 5 10 4 0 0 81 14 221
2017 CR-04 50 36 6 5 2 0 0 87 7 468
2017 CR-05 53 34 8 4 1 0 0 87 5 226
2014 CR 51 32 8 6 2 1 0 84 8 1011
2014 CR-03 51 32 7 7 2 1 0 84 9 367
2014 CR-04 46 36 9 7 3 1 0 82 10 400
2014 CR-05 60 28 7 3 1 1 0 88 5 234

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 29 14 3 2 3 2 80 5 1032
2020 CR-03 53 29 11 2 2 1 3 85 4 156
2020 CR-04 46 28 17 4 2 3 1 77 6 535
2020 CR-05 49 28 12 1 2 4 3 83 4 325
2019 CR 45 32 14 3 3 2 1 79 6 1056
2019 CR-04 42 35 14 4 3 2 1 79 7 539
2019 CR-05 44 32 15 2 3 3 2 80 5 278
2018 CR 39 33 15 5 3 4 2 76 8 794
2018 CR-03 36 30 17 7 4 5 2 71 12 149
2018 CR-04 37 34 17 5 3 3 1 74 8 397
2018 CR-05 44 32 12 4 2 4 2 81 6 232

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 19 15 4 5 8 4 73 10 1035
2020 CR-03 50 19 13 5 6 3 3 74 12 157
2020 CR-04 42 17 18 5 4 9 4 68 11 534
2020 CR-05 49 23 10 2 4 7 4 81 8 328
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 21 18 5 3 3 14 68 10 1037
2020 CR-03 36 19 19 4 3 1 18 68 9 158
2020 CR-04 34 22 20 7 3 3 11 66 11 535
2020 CR-05 38 20 16 4 3 2 16 71 9 328
2019 CR 39 21 19 4 5 2 10 68 10 1051
2019 CR-04 38 21 21 4 5 2 8 67 10 536
2019 CR-05 38 26 15 6 3 1 11 73 10 276

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 26 8 5 3 1 1 84 8 1038
2020 CR-03 59 20 11 6 3 1 1 80 9 158
2020 CR-04 50 29 10 5 4 1 1 81 9 537
2020 CR-05 65 24 5 4 2 0 0 90 5 327
2019 CR 50 29 11 4 4 0 1 80 9 1054
2019 CR-04 49 29 13 5 4 0 0 78 9 540
2019 CR-05 51 33 7 5 3 1 1 86 8 276
2018 CR 45 33 10 6 5 1 1 79 11 794
2018 CR-03 46 31 10 8 5 1 0 77 13 147
2018 CR-04 42 33 11 7 6 1 1 76 13 398
2018 CR-05 50 33 8 3 3 1 2 86 6 230
2017 CR 50 29 10 5 4 1 1 81 9 931
2017 CR-03 56 24 10 5 4 2 0 82 9 221
2017 CR-04 48 31 11 5 4 0 1 80 9 469
2017 CR-05 49 30 10 5 4 1 1 80 9 226
2014 CR 47 32 10 5 5 0 1 79 10 1012
2014 CR-03 56 28 7 3 5 0 1 84 8 369
2014 CR-04 38 38 13 7 4 0 1 76 11 399
2014 CR-05 47 30 11 6 6 1 0 78 11 234

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 22 13 4 4 3 2 78 8 1034
2020 CR-03 57 15 15 3 3 3 3 77 7 155
2020 CR-04 47 22 16 4 5 4 2 73 10 536
2020 CR-05 57 24 8 4 2 2 2 85 7 327

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 24 9 4 3 1 1 83 8 1039
2020 CR-03 65 15 8 5 5 1 1 81 10 158
2020 CR-04 53 25 9 5 4 1 2 81 10 535
2020 CR-05 61 25 8 3 2 0 1 87 5 330
2019 CR 57 26 9 4 3 1 1 84 7 1051
2019 CR-04 55 27 9 4 4 1 1 83 8 535
2019 CR-05 55 29 9 4 1 0 0 86 5 278
2018 CR 52 28 9 6 4 1 1 81 10 792
2018 CR-03 54 25 9 5 5 2 0 80 10 146
2018 CR-04 51 28 10 6 4 1 1 80 11 397
2018 CR-05 51 29 9 5 3 1 2 82 9 230
2017 CR 52 29 8 6 3 1 1 83 9 928
2017 CR-03 61 19 7 7 5 1 0 81 12 221
2017 CR-04 50 34 8 5 2 0 1 85 7 466
2017 CR-05 49 30 9 7 4 0 0 80 10 226
2014 CR 49 31 9 5 4 1 0 81 9 1013
2014 CR-03 58 26 7 5 4 1 0 85 9 369
2014 CR-04 44 34 12 6 4 0 1 78 11 400
2014 CR-05 46 35 10 5 4 1 0 81 9 234

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 28 72 1039
2020 CR-03 12 88 156
2020 CR-04 30 70 538
2020 CR-05 33 67 330

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 11 14 4 4 10 22 67 12 1039
2020 CR-03 25 6 18 2 6 8 35 54 14 158
2020 CR-04 39 13 14 3 3 10 18 73 8 537
2020 CR-05 29 12 13 5 5 12 24 63 17 328

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 23 8 3 3 0 1 85 6 1040
2020 CR-03 70 16 7 2 4 0 1 87 6 158
2020 CR-04 59 23 9 4 4 1 1 84 7 537
2020 CR-05 62 25 8 3 1 0 1 87 4 329
2019 CR 60 25 8 3 3 0 0 85 6 1058
2019 CR-04 57 27 8 3 4 0 0 85 7 540
2019 CR-05 57 28 9 3 1 1 0 86 5 278
2018 CR 52 28 9 4 6 1 0 81 10 794
2018 CR-03 56 22 10 5 6 0 0 79 12 147
2018 CR-04 50 29 9 4 7 1 0 80 10 397
2018 CR-05 52 29 8 5 4 1 1 83 9 231
2017 CR 57 23 10 5 4 1 1 81 9 928
2017 CR-03 63 19 6 4 7 0 1 83 11 221
2017 CR-04 55 26 11 5 2 1 0 82 7 467
2017 CR-05 53 22 11 7 6 0 0 76 13 225
2014 CR 57 26 8 4 4 1 0 84 8 1013
2014 CR-03 68 20 6 3 3 0 0 89 6 369
2014 CR-04 49 31 9 5 5 1 1 81 10 400
2014 CR-05 54 28 9 5 3 1 0 83 8 234
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 24 12 4 2 11 1 80 7 1040
2020 CR-03 58 18 12 4 3 4 1 81 7 158
2020 CR-04 48 26 11 3 1 9 1 82 5 538
2020 CR-05 37 24 12 5 3 18 2 76 10 328
2019 CR 41 28 13 4 4 9 1 76 9 1057
2019 CR-04 43 29 12 6 4 7 0 77 10 540
2019 CR-05 30 30 17 3 5 14 1 70 9 278
2018 CR 39 25 15 5 6 9 1 71 12 793
2018 CR-03 44 23 11 3 9 8 1 74 13 143
2018 CR-04 40 25 18 7 5 7 0 69 12 400
2018 CR-05 36 25 13 4 6 13 2 72 12 232
2017 CR 40 27 13 5 4 9 2 75 11 930
2017 CR-03 50 21 11 6 3 8 1 77 10 220
2017 CR-04 39 33 12 3 3 9 2 80 7 469
2017 CR-05 33 23 16 9 8 10 1 63 19 226
2014 CR 40 27 13 5 4 10 1 76 10 1012
2014 CR-03 51 23 9 3 4 10 0 82 8 369
2014 CR-04 37 29 13 5 4 10 1 75 10 399
2014 CR-05 28 31 18 7 3 12 0 68 12 234

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 26 14 6 3 5 1 76 9 1033
2020 CR-03 61 17 11 4 3 3 1 81 7 158
2020 CR-04 48 26 14 4 3 5 1 78 7 531
2020 CR-05 35 30 13 9 5 7 1 71 15 328
2019 CR 40 28 15 7 5 5 0 72 12 1055
2019 CR-04 43 28 12 8 5 3 0 74 14 538
2019 CR-05 27 30 22 8 6 6 1 62 15 278
2018 CR 36 26 17 8 7 5 1 66 17 792
2018 CR-03 41 20 15 7 10 6 1 66 18 142
2018 CR-04 37 28 17 8 7 4 0 67 15 400
2018 CR-05 33 26 16 9 8 7 2 64 19 232
2017 CR 39 27 14 8 7 5 1 69 16 930
2017 CR-03 51 21 8 8 7 4 1 76 16 220
2017 CR-04 38 32 15 7 3 5 1 74 11 469
2017 CR-05 29 21 19 11 15 5 0 53 28 226
2014 CR 38 24 16 8 5 7 0 68 15 1010
2014 CR-03 52 20 12 5 5 5 1 77 11 368
2014 CR-04 36 25 18 8 5 8 1 66 15 399
2014 CR-05 21 30 21 12 6 8 0 57 21 233

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 27 15 7 4 9 1 72 11 1033
2020 CR-03 52 22 11 5 4 4 1 78 10 158
2020 CR-04 42 27 14 5 3 8 0 75 9 534
2020 CR-05 26 28 16 9 5 13 2 64 17 325
2019 CR 35 26 19 8 5 8 1 66 13 1047
2019 CR-04 38 27 16 7 5 7 0 70 13 535
2019 CR-05 21 22 28 11 6 10 1 49 20 276
2018 CR 29 23 19 11 7 10 1 59 20 788
2018 CR-03 33 24 16 9 9 9 1 63 20 141
2018 CR-04 31 26 20 10 6 8 1 62 16 399
2018 CR-05 24 20 18 14 8 13 3 52 27 230
2017 CR 32 24 19 9 7 8 1 62 18 928
2017 CR-03 44 18 15 9 7 7 1 67 17 220
2017 CR-04 31 29 18 7 4 9 1 67 13 468
2017 CR-05 20 20 24 11 15 9 0 44 30 225
2014 CR 28 26 17 10 6 11 1 62 19 1011
2014 CR-03 39 26 12 7 5 9 1 73 13 368
2014 CR-04 24 28 17 12 6 12 1 60 20 399
2014 CR-05 16 23 26 12 10 12 0 45 25 234

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 30 14 9 5 4 0 70 15 1040
2020 CR-03 52 21 15 4 6 3 0 75 10 158
2020 CR-04 40 29 14 8 4 4 0 73 13 536
2020 CR-05 25 34 15 12 7 5 1 63 21 330
2019 CR 34 30 15 9 6 5 1 67 17 1054
2019 CR-04 35 31 15 9 6 3 0 69 16 539
2019 CR-05 22 33 17 12 9 7 1 59 23 276
2018 CR 29 30 16 12 8 5 1 62 21 790
2018 CR-03 36 24 11 13 10 5 0 63 25 141
2018 CR-04 30 33 16 11 6 4 0 66 17 399
2018 CR-05 22 28 16 14 11 6 2 55 27 232
2017 CR 31 28 16 11 8 6 1 63 20 926
2017 CR-03 39 24 17 8 8 4 1 66 16 219
2017 CR-04 33 31 15 9 6 6 1 68 16 467
2017 CR-05 19 24 18 18 14 7 0 47 34 225
2014 CR 29 29 17 10 8 6 1 63 19 1008
2014 CR-03 41 27 12 8 6 5 1 72 15 365
2014 CR-04 23 32 18 11 7 8 1 61 20 399
2014 CR-05 20 29 23 12 12 5 0 51 25 234

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 15 8 3 2 15 4 84 6 1038
2020 CR-03 27 14 6 3 5 34 10 75 14 157
2020 CR-04 49 14 10 4 3 16 4 79 8 535
2020 CR-05 74 16 4 1 0 4 1 94 1 330
2019 CR 54 15 7 3 3 13 3 83 8 1055
2019 CR-04 55 16 8 4 5 10 2 81 9 538
2019 CR-05 66 19 4 2 0 8 1 93 3 277
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 37 11 4 2 2 0 83 6 1038
2020 CR-03 50 31 11 4 4 0 0 80 8 157
2020 CR-04 47 36 11 4 1 1 0 84 5 536
2020 CR-05 40 42 10 5 2 2 0 83 7 329
2019 CR 38 40 13 4 3 1 0 80 7 1055
2019 CR-04 40 39 13 4 2 1 0 80 7 539
2019 CR-05 26 47 15 7 4 1 0 74 11 277
2018 CR 33 42 15 5 3 2 0 76 8 797
2018 CR-03 32 39 19 6 3 1 0 71 10 148
2018 CR-04 36 43 14 5 2 2 0 80 7 399
2018 CR-05 30 41 15 5 5 3 1 74 10 232
2017 CR 38 37 13 7 4 2 0 76 11 924
2017 CR-03 42 32 14 6 5 0 0 75 11 218
2017 CR-04 41 40 10 6 2 2 0 82 8 466
2017 CR-05 28 35 19 10 8 1 0 63 18 225
2014 CR 36 38 14 6 3 2 0 76 9 1010
2014 CR-03 43 34 13 4 3 2 1 79 8 367
2014 CR-04 35 40 13 6 3 3 1 78 9 399
2014 CR-05 26 40 19 9 4 2 0 67 13 234

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 33 15 8 3 3 0 73 11 1037
2020 CR-03 47 30 11 7 3 3 0 79 10 158
2020 CR-04 40 32 14 8 3 3 0 74 11 536
2020 CR-05 28 38 18 9 3 3 1 69 13 327
2019 CR 30 36 16 10 5 3 0 68 15 1046
2019 CR-04 30 36 16 10 5 2 0 68 16 534
2019 CR-05 20 39 18 13 6 3 0 62 20 275

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 29 12 5 4 4 2 77 11 1041
2020 CR-03 59 22 8 2 4 3 3 85 7 158
2020 CR-04 43 30 12 5 4 4 2 77 9 537
2020 CR-05 35 33 12 8 5 5 1 73 14 330
2019 CR 42 31 11 7 5 2 2 76 13 1052
2019 CR-04 43 31 12 7 5 2 1 76 12 536
2019 CR-05 32 36 12 11 5 2 1 70 17 276
2018 CR 37 36 11 6 6 3 1 76 13 803
2018 CR-03 44 30 8 6 6 3 3 79 13 149
2018 CR-04 37 37 11 5 5 3 1 77 11 404
2018 CR-05 33 38 10 7 9 3 1 73 17 232
2017 CR 42 32 11 6 5 2 1 77 12 923
2017 CR-03 51 26 11 6 4 2 0 79 9 218
2017 CR-04 44 33 10 5 6 2 1 79 11 466
2017 CR-05 31 35 14 11 5 3 1 69 17 224
2014 CR 43 34 9 6 4 3 1 80 10 1011
2014 CR-03 53 28 5 7 3 3 1 85 10 368
2014 CR-04 40 35 11 6 4 4 2 79 10 399
2014 CR-05 33 41 12 7 5 2 0 76 12 234

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 28 13 3 2 2 0 82 5 1034
2020 CR-03 61 20 11 3 3 1 0 83 6 157
2020 CR-04 53 27 14 3 1 2 0 81 5 533
2020 CR-05 49 33 11 3 2 1 0 84 6 328
2019 CR 44 33 13 4 4 1 0 78 8 1052
2019 CR-04 42 33 15 5 4 1 0 76 9 536
2019 CR-05 36 39 14 4 5 1 0 76 10 276
2018 CR 39 34 16 5 4 2 0 75 9 800
2018 CR-03 46 30 13 5 5 1 0 77 9 149
2018 CR-04 38 33 17 6 3 2 0 74 9 403
2018 CR-05 37 36 14 4 7 3 0 75 11 230

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 22 17 8 7 10 2 65 16 1029
2020 CR-03 51 20 11 5 6 6 1 76 12 158
2020 CR-04 34 20 18 8 7 11 2 62 18 531
2020 CR-05 30 27 17 8 6 9 2 65 16 324
2019 CR 31 24 17 9 8 9 3 62 19 1053
2019 CR-04 32 23 15 10 8 9 2 62 21 538
2019 CR-05 18 29 20 10 9 11 3 55 21 276
2018 CR 26 25 19 9 9 10 1 57 21 794
2018 CR-03 27 23 19 12 7 11 0 57 21 149
2018 CR-04 26 28 19 8 9 10 2 60 19 399
2018 CR-05 26 22 17 11 12 11 1 55 26 228
2017 CR 23 25 14 13 10 10 4 57 27 928
2017 CR-03 30 24 12 13 12 8 1 59 27 219
2017 CR-04 23 27 15 11 8 11 4 59 22 468
2017 CR-05 18 23 15 16 14 10 4 48 35 226
2014 CR 24 21 16 14 12 10 3 53 29 1007
2014 CR-03 32 21 14 11 11 9 2 59 25 367
2014 CR-04 19 22 20 13 13 9 4 48 30 396
2014 CR-05 21 23 13 18 12 12 2 51 35 234

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 26 18 8 7 4 0 65 16 1033
2020 CR-03 41 22 17 5 7 6 1 68 13 156
2020 CR-04 38 24 18 9 7 4 0 64 17 534
2020 CR-05 32 31 17 8 7 5 0 66 16 327
2019 CR 32 30 16 9 9 3 1 64 19 1055
2019 CR-04 33 30 16 9 9 2 0 64 19 539
2019 CR-05 26 34 19 10 9 3 0 61 19 277
2018 CR 26 28 18 12 13 4 0 56 26 799
2018 CR-03 23 24 18 14 16 4 1 49 32 147
2018 CR-04 27 28 18 13 11 3 0 57 24 402
2018 CR-05 27 29 16 10 14 4 0 58 25 232
2017 CR 27 28 17 12 11 4 1 58 24 928
2017 CR-03 33 24 16 8 12 5 2 60 22 220
2017 CR-04 28 31 19 9 8 5 0 62 18 468
2017 CR-05 20 25 14 21 17 2 0 46 39 225
2014 CR 22 26 18 13 13 6 1 52 28 1010
2014 CR-03 28 26 16 10 11 9 1 60 22 368
2014 CR-04 20 23 21 16 15 5 1 45 32 399
2014 CR-05 18 32 18 15 15 3 0 52 30 233

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 25 16 12 10 4 2 59 24 1040
2020 CR-03 31 27 13 5 10 3 10 68 18 157
2020 CR-04 30 23 15 15 11 4 1 56 28 538
2020 CR-05 30 28 17 11 9 4 1 61 21 329
2019 CR 28 26 16 11 15 3 2 57 27 1056
2019 CR-04 30 26 14 10 16 3 1 58 27 538
2019 CR-05 25 31 18 12 12 1 1 57 25 278
2018 CR 23 25 15 14 18 4 1 50 34 797
2018 CR-03 19 23 14 14 26 3 1 44 42 148
2018 CR-04 23 24 16 13 19 4 1 50 33 400
2018 CR-05 24 27 16 14 13 4 1 54 29 231
2017 CR 24 25 13 16 16 4 1 52 34 928
2017 CR-03 27 19 15 14 17 5 2 50 34 221
2017 CR-04 25 30 11 14 14 5 1 58 30 466
2017 CR-05 20 20 15 21 20 2 1 41 43 226
2014 CR 18 19 12 20 24 4 2 39 48 1011
2014 CR-03 26 18 12 17 19 6 2 48 38 369
2014 CR-04 14 20 11 20 29 3 3 36 52 398
2014 CR-05 12 19 13 25 26 3 3 33 54 234

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 19 12 5 3 1 5 79 8 1039
2020 CR-03 71 10 7 3 3 1 6 87 6 156
2020 CR-04 61 19 9 4 1 1 4 84 6 538
2020 CR-05 40 22 18 8 5 2 6 67 14 329
2019 CR 55 18 13 3 3 1 6 79 7 1054
2019 CR-04 57 19 13 2 3 1 5 80 6 537
2019 CR-05 42 22 17 6 5 1 6 70 12 278

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 20 13 6 5 3 4 74 11 1038
2020 CR-03 62 13 7 4 5 3 6 83 10 157
2020 CR-04 52 20 13 5 4 2 3 76 10 536
2020 CR-05 40 23 16 9 5 4 4 68 15 329
2019 CR 44 19 16 7 6 2 5 68 15 1049
2019 CR-04 44 21 15 9 7 1 3 68 16 534
2019 CR-05 36 22 18 8 8 4 5 63 17 276

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 8 5 2 2 4 5 89 5 1029
2020 CR-03 79 3 5 3 3 3 6 89 6 155
2020 CR-04 71 10 6 2 3 5 4 88 6 533
2020 CR-05 74 8 3 2 2 3 7 91 5 325
2019 CR 68 10 6 2 3 4 6 87 6 1045
2019 CR-04 68 11 7 2 4 4 4 86 7 530
2019 CR-05 68 10 7 2 3 5 6 87 5 275

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 66 13 7 2 2 3 7 88 4 1035
2020 CR-03 76 9 5 0 3 1 6 92 3 155
2020 CR-04 66 13 7 2 1 3 7 88 4 536
2020 CR-05 60 14 8 3 2 3 9 85 6 328
2019 CR 70 9 6 1 2 3 9 90 4 1049
2019 CR-04 70 10 7 1 2 4 7 89 3 533
2019 CR-05 68 9 5 1 3 2 12 89 5 276

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 35 20 7 3 7 2 68 11 1033
2020 CR-03 34 28 20 5 4 6 4 68 10 158
2020 CR-04 28 35 20 6 2 7 2 69 8 533
2020 CR-05 22 37 20 8 5 7 0 64 14 326
2019 CR 23 36 22 7 5 5 1 64 13 1050
2019 CR-04 25 38 19 7 5 5 1 67 12 537
2019 CR-05 15 37 28 9 5 4 1 55 15 274
2018 CR 22 32 22 8 8 6 1 58 18 802
2018 CR-03 21 25 23 11 10 7 2 51 23 149
2018 CR-04 23 33 22 7 8 6 0 60 16 403
2018 CR-05 23 32 22 9 8 6 0 59 17 232
2017 CR 25 32 20 10 6 7 1 61 17 925
2017 CR-03 27 30 18 11 5 9 1 63 17 220
2017 CR-04 26 35 20 7 3 7 1 67 11 465
2017 CR-05 19 27 21 16 11 5 1 50 29 225

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 29 11 4 2 2 0 82 6 1034
2020 CR-03 66 17 7 4 3 3 0 85 8 157
2020 CR-04 48 31 12 4 1 3 1 82 5 536
2020 CR-05 49 32 12 4 2 0 0 81 7 325
2019 CR 47 35 10 4 3 1 0 83 7 1050
2019 CR-04 47 37 9 3 3 1 0 84 6 538
2019 CR-05 42 39 11 4 4 1 0 81 8 277
2018 CR 52 32 10 3 3 1 0 84 6 800
2018 CR-03 56 26 9 4 5 1 0 82 9 147
2018 CR-04 50 34 10 3 2 1 0 85 5 402
2018 CR-05 53 31 9 3 3 1 0 86 5 232
2017 CR 52 32 8 4 2 2 0 85 6 930
2017 CR-03 57 27 8 5 1 2 0 86 6 220
2017 CR-04 53 35 6 3 1 2 0 89 5 469
2017 CR-05 44 31 14 6 4 1 0 77 9 226
2014 CR 56 29 9 2 2 2 0 87 4 1013
2014 CR-03 62 24 9 2 2 1 0 87 4 369
2014 CR-04 53 33 8 2 2 2 0 88 4 400
2014 CR-05 50 32 10 2 2 3 1 85 4 234

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 28 10 3 2 4 1 84 5 1035
2020 CR-03 64 20 7 4 2 2 1 86 7 157
2020 CR-04 51 27 13 4 1 4 1 81 5 535
2020 CR-05 50 34 7 2 2 3 1 88 4 327
2019 CR 54 29 10 2 2 3 0 85 4 1049
2019 CR-04 52 31 11 2 1 2 1 85 4 535
2019 CR-05 48 34 9 3 3 3 0 85 6 276
2018 CR 50 31 11 3 2 2 0 84 5 796
2018 CR-03 57 25 11 3 2 2 0 84 5 146
2018 CR-04 50 31 12 3 2 2 0 83 5 401
2018 CR-05 49 33 10 2 3 2 1 85 5 230
2017 CR 49 30 13 2 2 2 1 81 5 928
2017 CR-03 51 26 13 3 3 2 1 80 7 220
2017 CR-04 51 31 12 2 1 2 1 84 4 467
2017 CR-05 45 30 17 2 4 2 0 77 6 226
2014 CR 58 25 9 2 1 3 1 87 4 1011
2014 CR-03 64 22 8 2 1 2 0 88 3 369
2014 CR-04 53 28 11 2 1 4 2 85 3 398
2014 CR-05 56 26 8 4 2 5 0 86 6 234

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 27 10 3 2 4 1 83 6 1038
2020 CR-03 59 20 10 2 3 5 1 84 5 157
2020 CR-04 51 26 11 3 3 5 1 82 6 536
2020 CR-05 51 33 9 3 2 2 1 87 4 329

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 27 10 5 4 5 2 80 9 1034
2020 CR-03 61 19 8 3 6 3 2 83 9 158
2020 CR-04 45 26 12 6 4 5 2 76 11 534
2020 CR-05 46 33 8 3 3 5 2 85 6 326

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 66 23 7 3 1 0 0 89 4 1036
2020 CR-03 72 17 7 3 1 0 0 89 4 157
2020 CR-04 62 24 8 3 1 1 0 87 5 535
2020 CR-05 69 22 5 2 2 0 0 92 4 328
2019 CR 60 28 6 2 2 0 0 89 5 1054
2019 CR-04 56 31 7 3 2 0 0 88 5 539
2019 CR-05 59 31 5 2 2 0 0 91 4 277
2018 CR 56 29 8 4 3 0 0 86 6 798
2018 CR-03 56 27 7 5 5 0 0 82 10 147
2018 CR-04 54 30 10 3 2 1 0 84 5 400
2018 CR-05 60 29 6 3 1 0 0 90 4 232
2017 CR 56 31 6 5 2 0 0 87 7 928
2017 CR-03 60 26 6 6 2 0 0 85 9 220
2017 CR-04 57 32 7 3 1 0 0 89 4 467
2017 CR-05 49 34 7 7 4 0 0 83 10 226
2014 CR 60 29 6 3 2 0 0 89 5 1010
2014 CR-03 67 22 5 2 3 0 0 89 5 368
2014 CR-04 56 31 7 3 3 1 0 87 6 398
2014 CR-05 56 35 5 3 0 0 0 91 3 234

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 25 12 3 3 0 0 82 6 1033
2020 CR-03 72 17 8 1 2 0 0 89 3 157
2020 CR-04 56 26 11 4 3 0 0 82 7 530
2020 CR-05 52 28 12 4 3 0 0 81 7 330
2019 CR 52 29 9 5 4 0 0 81 9 1050
2019 CR-04 50 31 9 5 4 1 0 82 9 538
2019 CR-05 39 37 13 6 5 0 0 76 11 275
2018 CR 44 29 15 4 7 1 0 74 11 799
2018 CR-03 47 25 14 6 7 0 1 72 13 146
2018 CR-04 45 31 15 3 5 1 0 76 9 402
2018 CR-05 43 28 15 6 8 0 0 71 14 232
2017 CR 47 28 13 7 4 1 0 75 11 927
2017 CR-03 52 25 12 6 4 1 0 78 11 220
2017 CR-04 49 31 11 6 2 1 0 81 8 467
2017 CR-05 38 24 19 9 10 0 0 62 19 225
2014 CR 41 32 14 6 5 1 0 75 11 1012
2014 CR-03 59 25 8 3 5 0 0 84 8 369
2014 CR-04 35 35 17 8 4 1 0 71 12 399
2014 CR-05 25 39 18 9 8 2 0 65 17 234

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 29 10 5 3 0 0 82 7 1033
2020 CR-03 69 18 8 3 1 0 0 87 4 157
2020 CR-04 53 28 10 6 2 1 0 82 8 534
2020 CR-05 46 36 10 4 4 1 0 82 8 326
2019 CR 50 30 10 6 4 0 0 80 10 1050
2019 CR-04 50 30 10 6 4 1 0 80 10 535
2019 CR-05 36 39 13 7 5 0 0 75 12 276
2018 CR 43 31 13 7 5 0 0 74 12 792
2018 CR-03 47 25 10 10 8 0 0 72 18 146
2018 CR-04 43 32 15 5 5 1 0 75 10 399
2018 CR-05 40 34 11 9 5 0 0 74 14 228
2017 CR 44 30 13 8 5 1 0 74 12 928
2017 CR-03 50 26 11 8 4 1 0 76 12 220
2017 CR-04 46 34 11 6 3 0 0 80 8 468
2017 CR-05 34 26 19 11 11 0 0 60 21 225
2014 CR 40 32 14 8 5 1 0 73 13 1010
2014 CR-03 55 27 9 5 5 0 0 82 9 369
2014 CR-04 34 34 17 9 5 1 0 69 13 398
2014 CR-05 25 37 18 12 6 1 0 63 18 233

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 23 17 7 7 3 0 68 14 1038
2020 CR-03 51 24 15 6 3 1 0 76 9 158
2020 CR-04 44 24 15 6 7 3 1 71 14 534
2020 CR-05 35 22 20 9 9 5 0 60 19 330
2019 CR 38 22 18 10 9 3 1 62 19 1054
2019 CR-04 40 24 16 9 8 3 1 66 17 540
2019 CR-05 24 23 23 13 12 4 0 49 27 275
2018 CR 36 24 17 8 11 3 0 62 20 801
2018 CR-03 39 22 17 7 11 2 1 63 19 147
2018 CR-04 38 22 18 8 10 3 0 62 19 403
2018 CR-05 31 26 17 8 12 6 0 61 21 232
2017 CR 37 23 15 11 9 4 1 63 22 930
2017 CR-03 41 22 15 9 9 4 0 66 19 219
2017 CR-04 40 24 16 10 6 3 1 67 17 470
2017 CR-05 28 21 13 16 17 4 1 51 34 226
2014 CR 33 23 18 11 10 4 1 59 22 1013
2014 CR-03 41 24 18 7 7 4 0 68 14 369
2014 CR-04 32 24 19 12 8 5 1 59 21 400
2014 CR-05 21 23 17 17 20 3 0 45 38 234
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 26 35 39 1040
2020 CR-03 14 45 41 158
2020 CR-04 22 40 38 536
2020 CR-05 39 24 37 330
2019 CR 29 34 38 1057
2019 CR-04 24 36 40 540
2019 CR-05 43 21 37 278
2018 CR 30 32 38 802
2018 CR-03 28 39 33 147
2018 CR-04 29 33 38 403
2018 CR-05 35 24 41 233
2017 CR 27 38 35 931
2017 CR-03 22 44 33 221
2017 CR-04 25 40 36 469
2017 CR-05 38 28 34 226
2014 CR 31 32 37 1011
2014 CR-03 16 48 36 369
2014 CR-04 39 23 38 399
2014 CR-05 42 20 38 233

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 4 49 28 4 10 6 268
2020 CR-03 5 27 14 5 50 0 22
2020 CR-04 6 50 25 1 11 7 118
2020 CR-05 2 52 33 6 2 5 128
2019 CR 4 34 33 5 17 6 303
2019 CR-04 5 37 32 5 15 7 130
2019 CR-05 3 41 45 4 5 3 119
2018 CR 5 38 30 8 13 7 242
2018 CR-03 7 15 27 2 39 10 41
2018 CR-04 5 36 35 7 10 6 116
2018 CR-05 2 51 26 12 4 5 81
2017 CR 6 32 30 8 17 7 254
2017 CR-03 10 22 18 4 35 10 49
2017 CR-04 4 37 23 9 18 8 115
2017 CR-05 6 28 46 9 5 6 86
2014 CR 6 31 35 10 9999 18 317
2014 CR-03 12 22 27 12 9999 28 60
2014 CR-04 6 31 31 12 9999 21 156
2014 CR-05 2 37 45 8 9999 7 97
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 1041
2020 CR-03 6 94 158
2020 CR-04 7 93 538
2020 CR-05 6 94 329
2019 CR 9 91 1057
2019 CR-04 11 89 539
2019 CR-05 6 94 278
2018 CR 8 92 804
2018 CR-03 11 89 148
2018 CR-04 8 92 404
2018 CR-05 5 95 234

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 69
2020 CR-04 45 55 38
2020 CR-05 30 70 20
2019 CR 57 43 93
2019 CR-04 65 35 60
2019 CR-05 39 61 18
2018 CR 52 48 64
2018 CR-03 53 47 17
2018 CR-04 59 41 34

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 58 42 69
2020 CR-04 53 47 38
2020 CR-05 70 30 20
2019 CR 59 41 93
2019 CR-04 55 45 60
2019 CR-05 72 28 18
2018 CR 63 38 64
2018 CR-03 71 29 17
2018 CR-04 56 44 34

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 69
2020 CR-04 0 100 38
2020 CR-05 0 100 20
2019 CR 0 100 93
2019 CR-04 0 100 60
2019 CR-05 0 100 18
2018 CR 0 100 64
2018 CR-03 0 100 17
2018 CR-04 0 100 34

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 9 91 93

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 25 75 69
2020 CR-04 21 79 38
2020 CR-05 25 75 20
2019 CR 27 73 93
2019 CR-04 25 75 60
2019 CR-05 39 61 18
2018 CR 34 66 64
2018 CR-03 53 47 17
2018 CR-04 29 71 34

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 35 65 69
2020 CR-04 34 66 38
2020 CR-05 30 70 20
2019 CR 43 57 93
2019 CR-04 48 52 60
2019 CR-05 33 67 18
2018 CR 38 63 64
2018 CR-03 53 47 17
2018 CR-04 29 71 34

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 45 55 69
2020 CR-04 53 47 38
2020 CR-05 35 65 20
2019 CR 35 65 93
2019 CR-04 35 65 60
2019 CR-05 28 72 18
2018 CR 42 58 64
2018 CR-03 59 41 17
2018 CR-04 32 68 34

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 49 51 69
2020 CR-04 58 42 38
2020 CR-05 50 50 20
2019 CR 47 53 93
2019 CR-04 45 55 60
2019 CR-05 50 50 18
2018 CR 44 56 64
2018 CR-04 35 65 34

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 23 77 69
2020 CR-04 26 74 38
2019 CR 22 78 93
2019 CR-04 20 80 60
2018 CR 33 67 64
2018 CR-03 29 71 17
2018 CR-04 32 68 34

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 55 45 69
2020 CR-04 58 42 38
2020 CR-05 65 35 20
2019 CR 53 47 93
2019 CR-04 57 43 60
2019 CR-05 50 50 18
2018 CR 50 50 64
2018 CR-03 59 41 17
2018 CR-04 41 59 34

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 28 72 69
2020 CR-04 29 71 38
2020 CR-05 30 70 20
2019 CR 27 73 93
2019 CR-04 23 77 60
2019 CR-05 39 61 18
2018 CR 33 67 64
2018 CR-03 65 35 17
2018 CR-04 26 74 34

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 69
2020 CR-04 0 100 38
2020 CR-05 0 100 20
2018 CR 0 100 64
2018 CR-03 0 100 17
2018 CR-04 0 100 34

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 69
2020 CR-03 0 100 10
2019 CR 12 88 93
2019 CR-04 10 90 60
2018 CR 8 92 64
2018 CR-04 0 100 34

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 69
2019 CR 9 91 93
2018 CR 9 91 64
2018 CR-05 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 49 51 69
2020 CR-04 53 47 38
2020 CR-05 45 55 20
2019 CR 44 56 93
2019 CR-04 43 57 60
2019 CR-05 39 61 18
2018 CR 55 45 64
2018 CR-03 59 41 17
2018 CR-04 62 38 34

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 69
2020 CR-04 21 79 38
2019 CR 19 81 93
2019 CR-04 20 80 60
2018 CR 25 75 64
2018 CR-03 35 65 17
2018 CR-04 24 76 34

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 69
2019 CR 14 86 93
2019 CR-04 18 82 60

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 49 51 69
2020 CR-04 47 53 38
2020 CR-05 55 45 20
2019 CR 42 58 93
2019 CR-04 43 57 60
2019 CR-05 33 67 18
2018 CR 45 55 64
2018 CR-03 35 65 17
2018 CR-04 47 53 34

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 19 81 69
2020 CR-04 16 84 38
2020 CR-05 25 75 20
2019 CR 23 77 93
2019 CR-04 20 80 60
2019 CR-05 33 67 18
2018 CR 19 81 64
2018 CR-04 18 82 34

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 93
2019 CR-04 0 100 60
2019 CR-05 0 100 18

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 17 83 69
2020 CR-05 30 70 20
2019 CR 20 80 93
2019 CR-04 18 82 60
2018 CR 13 88 64

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 69
2020 CR-03 0 100 10
2019 CR 8 92 93

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 69
2019 CR 5 95 93
2019 CR-05 0 100 18

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 69
2020 CR-03 0 100 10
2020 CR-04 16 84 38
2019 CR 15 85 93
2019 CR-04 12 88 60
2019 CR-05 28 72 18
2018 CR 13 88 64
2018 CR-03 0 100 17
2018 CR-04 18 82 34

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 11 89 64

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 32 68 69
2020 CR-03 50 50 10
2020 CR-04 37 63 38
2019 CR 34 66 93
2019 CR-04 35 65 60
2019 CR-05 28 72 18
2018 CR 34 66 64
2018 CR-03 53 47 17
2018 CR-04 35 65 34

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 88 64
2019 CR 15 85 88
2018 CR 15 85 62
2018 CR-04 15 85 33

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 64
2019 CR 23 77 88
2018 CR 16 84 62
2018 CR-04 18 82 33

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 64
2019 CR 18 82 88
2018 CR 16 84 62

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 64
2019 CR 8 92 88

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 64
2019 CR 14 86 88

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 11 89 88
2018 CR 16 84 62
2018 CR-04 21 79 33

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 8 92 88

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 64
2019 CR 19 81 88
2018 CR 19 81 62
2018 CR-04 18 82 33

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 19 81 64
2019 CR 19 81 88
2018 CR 16 84 62
2018 CR-03 41 59 17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 64
2019 CR 32 68 88
2018 CR 26 74 62
2018 CR-03 35 65 17
2018 CR-04 27 73 33

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 64
2019 CR 6 94 88
2018 CR 8 92 62

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 44 56 64
2019 CR 40 60 88
2019 CR-05 28 72 18
2018 CR 50 50 62
2018 CR-03 53 47 17
2018 CR-04 52 48 33

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 64
2019 CR 42 58 88
2018 CR 50 50 62
2018 CR-03 53 47 17
2018 CR-04 48 52 33

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 64
2019 CR 10 90 88
2018 CR 13 87 62

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 13 14 2 3 27 9 71 7 1038
2020 CR-03 49 10 12 3 3 16 8 77 8 156
2020 CR-04 31 15 15 2 2 25 9 70 7 538
2020 CR-05 26 12 13 2 2 35 10 69 7 328
2019 CR 27 14 16 3 4 25 11 64 11 1056
2019 CR-04 26 16 17 4 4 23 10 63 12 539
2019 CR-05 20 12 19 3 4 31 12 56 11 277
2018 CR 23 15 18 3 4 27 8 60 11 802
2018 CR-03 32 13 16 3 7 24 5 63 13 147
2018 CR-04 23 20 20 3 3 23 8 62 9 403
2018 CR-05 19 9 16 3 5 37 11 54 15 233
2017 CR 26 16 15 5 3 26 10 64 12 928
2017 CR-03 26 16 20 5 5 18 11 59 13 219
2017 CR-04 28 18 14 6 1 25 8 67 11 468
2017 CR-05 21 12 14 3 5 34 11 60 15 226
2014 CR 23 16 15 4 4 26 12 64 13 1013
2014 CR-03 28 17 14 4 5 21 10 66 13 369
2014 CR-04 21 17 17 6 4 24 13 58 15 400
2014 CR-05 20 14 12 2 2 37 12 68 8 234

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 22 13 2 2 11 2 80 5 1039
2020 CR-03 60 16 13 2 3 6 1 82 5 158
2020 CR-04 49 21 14 3 1 11 1 80 4 537
2020 CR-05 42 26 11 2 2 14 2 82 5 328
2019 CR 44 23 13 3 3 12 2 78 7 1057
2019 CR-04 44 24 14 4 3 10 1 76 9 539
2019 CR-05 34 26 14 3 3 18 2 75 7 278
2018 CR 38 25 15 3 4 14 1 75 8 804
2018 CR-03 49 24 9 3 6 7 1 79 10 148
2018 CR-04 37 28 17 2 3 12 1 74 7 404
2018 CR-05 34 21 14 3 4 21 1 72 9 233
2017 CR 39 25 14 4 2 14 2 76 7 928
2017 CR-03 42 27 12 5 3 9 1 78 9 219
2017 CR-04 40 25 15 3 1 13 2 78 5 468
2017 CR-05 33 24 14 3 4 20 2 72 10 226
2014 CR 39 24 15 4 2 14 2 75 7 1010
2014 CR-03 51 22 12 2 4 9 1 81 6 366
2014 CR-04 32 25 20 7 1 13 2 68 9 400
2014 CR-05 29 29 12 2 3 22 3 77 6 234
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 1038
2020 CR-03 6 94 158
2020 CR-04 7 93 535
2020 CR-05 5 95 329
2019 CR 7 93 1056
2019 CR-04 8 92 539
2019 CR-05 6 94 278
2018 CR 6 94 800
2018 CR-03 6 94 148
2018 CR-04 7 93 401
2018 CR-05 3 97 233

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 31 69 61
2020 CR-04 34 66 35
2019 CR 29 71 73
2019 CR-04 26 74 43
2019 CR-05 38 63 16
2018 CR 31 69 45
2018 CR-04 31 69 29

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 69 31 61
2020 CR-04 63 37 35
2019 CR 77 23 73
2019 CR-04 72 28 43
2018 CR 78 22 45
2018 CR-04 72 28 29

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 61
2020 CR-03 0 100 10
2020 CR-04 0 100 35
2020 CR-05 0 100 16

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 61
2020 CR-03 0 100 10
2020 CR-04 0 100 35
2020 CR-05 0 100 16
2019 CR 0 100 73
2019 CR-04 0 100 43
2019 CR-05 0 100 16
2018 CR 0 100 45
2018 CR-04 0 100 29

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 7 93 73

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 61
2020 CR-03 0 100 10
2019 CR 12 88 73
2019 CR-04 12 88 43

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 16 84 45
2018 CR-04 17 83 29

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 44 56 61
2020 CR-04 49 51 35
2019 CR 41 59 73
2019 CR-04 49 51 43
2018 CR 27 73 44
2018 CR-04 36 64 28

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 28 72 61
2020 CR-04 23 77 35
2019 CR 38 62 73
2019 CR-04 42 58 43
2018 CR 18 82 44
2018 CR-04 18 82 28

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 30 70 61
2020 CR-04 31 69 35
2019 CR 26 74 73
2019 CR-04 23 77 43
2018 CR 25 75 44
2018 CR-04 29 71 28

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 61
2020 CR-03 0 100 10
2019 CR 11 89 73
2019 CR-04 14 86 43

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 25 75 61
2020 CR-04 23 77 35
2019 CR 22 78 73
2019 CR-04 12 88 43
2018 CR 18 82 44

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 61
2020 CR-03 0 100 10
2019 CR 25 75 73
2019 CR-04 21 79 43
2018 CR 16 84 44

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 61
2020 CR-03 0 100 10
2020 CR-04 0 100 35
2020 CR-05 0 100 16
2019 CR 8 92 73
2018 CR 0 100 44
2018 CR-04 0 100 28

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 44
2018 CR-04 0 100 28

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 44
2018 CR-04 0 100 28

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 61
2020 CR-05 38 63 16
2019 CR 10 90 73
2018 CR 16 84 44

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 73
2019 CR-04 0 100 43
2019 CR-05 0 100 16
2018 CR 0 100 44
2018 CR-04 0 100 28

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 61
2019 CR 19 81 73
2019 CR-04 19 81 43
2018 CR 14 86 44

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 61
2020 CR-03 0 100 10
2020 CR-04 0 100 35
2020 CR-05 0 100 16
2018 CR 0 100 44
2018 CR-04 0 100 28

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 61
2020 CR-04 26 74 35
2019 CR 19 81 73
2019 CR-04 23 77 43
2018 CR 32 68 44
2018 CR-04 29 71 28

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 26 74 61
2020 CR-04 29 71 35
2019 CR 25 75 73
2019 CR-04 23 77 43
2018 CR 36 64 45
2018 CR-04 31 69 29

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 61
2020 CR-03 0 100 10
2019 CR 10 90 73

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 61
2020 CR-05 31 69 16
2019 CR 11 89 73
2018 CR 20 80 45
2018 CR-04 21 79 29

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 7 93 73
2018 CR 0 100 45
2018 CR-04 0 100 29

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 7 93 73
2018 CR 11 89 45

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 51 49 61
2020 CR-04 51 49 35
2019 CR 60 40 73
2019 CR-04 60 40 43
2019 CR-05 63 38 16
2018 CR 44 56 45
2018 CR-04 41 59 29

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 11 89 44

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 16 84 44

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 14 86 44

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 16 84 44

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 55 45 44
2018 CR-04 61 39 28

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 44
2018 CR-04 0 100 28

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 41 59 44
2018 CR-04 29 71 28

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 23 77 44
2018 CR-04 21 79 28

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 16 14 2 3 27 7 73 6 1038
2020 CR-03 50 11 13 1 3 15 7 79 5 158
2020 CR-04 30 17 15 2 3 27 7 71 7 534
2020 CR-05 29 16 14 1 2 32 6 73 5 330
2019 CR 30 13 17 2 3 25 10 66 8 1051
2019 CR-04 28 16 18 2 4 23 9 65 8 534
2019 CR-05 23 12 19 1 3 31 11 61 6 278
2018 CR 26 15 20 3 2 27 7 62 8 804
2018 CR-03 36 12 20 3 3 22 4 65 8 148
2018 CR-04 24 18 22 2 2 24 7 62 6 403
2018 CR-05 23 12 17 4 2 36 7 60 11 234
2017 CR 27 16 16 2 3 27 9 68 8 928
2017 CR-03 32 15 17 2 4 20 11 67 9 219
2017 CR-04 29 18 15 1 2 27 8 72 5 469
2017 CR-05 17 14 16 2 5 35 11 57 13 225
2014 CR 24 15 16 3 2 30 11 65 9 1010
2014 CR-03 31 15 16 2 3 22 11 69 7 368
2014 CR-04 21 15 19 3 2 29 11 61 8 398
2014 CR-05 17 14 12 4 2 42 10 64 12 234

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 24 13 3 2 9 1 81 5 1039
2020 CR-03 64 17 10 2 3 3 1 84 5 157
2020 CR-04 47 23 15 4 1 9 2 78 6 536
2020 CR-05 44 29 10 1 2 13 1 85 4 330
2019 CR 46 22 13 3 3 12 2 79 6 1053
2019 CR-04 44 24 14 2 3 11 1 78 6 536
2019 CR-05 38 24 14 3 3 16 3 76 7 277
2018 CR 41 25 15 3 2 12 2 77 6 803
2018 CR-03 48 24 13 3 2 9 2 80 5 148
2018 CR-04 38 28 16 2 2 11 2 76 5 402
2018 CR-05 43 22 14 3 2 15 0 78 6 234
2017 CR 41 26 13 2 3 12 2 79 6 928
2017 CR-03 51 23 12 1 4 8 1 81 6 220
2017 CR-04 42 26 13 2 1 12 3 80 5 468
2017 CR-05 31 27 14 4 4 18 3 73 9 225
2014 CR 41 22 14 3 1 16 3 77 6 1006
2014 CR-03 50 23 11 2 2 8 2 82 5 367
2014 CR-04 37 20 18 4 1 17 3 71 6 395
2014 CR-05 31 26 12 4 1 24 3 77 7 234

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 15 15 15 30 15 4 27 55 27
2020 CR-04 6 18 12 18 35 6 6 27 60 17
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 20 18 11 15 0 2 55 26 1042
2020 CR-03 22 27 26 10 15 0 0 49 25 158
2020 CR-04 33 20 19 11 15 0 2 54 27 538
2020 CR-05 42 16 13 11 14 0 4 60 26 330

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 27 20 10 8 1 1 62 18 1038
2020 CR-03 34 30 18 10 6 1 1 65 16 157
2020 CR-04 37 28 17 9 7 1 1 66 16 536
2020 CR-05 28 26 24 10 12 0 1 54 22 329
2019 CR 25 28 21 12 14 0 0 53 26 1056
2019 CR-04 25 28 19 12 14 1 1 54 26 539
2019 CR-05 17 28 21 15 19 0 0 45 34 277
2018 CR 19 20 21 14 22 1 2 40 38 804
2018 CR-03 21 22 19 11 24 0 3 44 36 149
2018 CR-04 21 21 21 15 19 1 2 43 35 402
2018 CR-05 12 17 24 16 27 1 2 30 44 234
2017 CR 18 17 19 19 25 1 2 36 45 927
2017 CR-03 22 21 21 17 17 1 0 44 35 220
2017 CR-04 18 17 18 20 25 1 2 35 46 466
2017 CR-05 13 16 17 18 34 0 3 30 53 226

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 27 20 9 5 0 1 66 14 1037
2020 CR-03 53 24 13 4 4 1 0 77 9 156
2020 CR-04 41 29 18 7 4 0 0 70 12 536
2020 CR-05 26 26 26 15 5 0 2 53 20 329
2019 CR 40 28 19 7 5 0 1 69 12 1056
2019 CR-04 39 28 21 7 5 0 0 68 12 539
2019 CR-05 27 33 21 11 5 0 2 62 17 277
2018 CR 31 29 24 9 5 1 1 61 15 804
2018 CR-03 41 27 17 5 9 0 1 68 14 148
2018 CR-04 32 28 24 11 3 1 1 61 15 404
2018 CR-05 21 31 31 10 6 0 2 53 16 233
2017 CR 32 31 22 9 5 0 1 64 14 931
2017 CR-03 47 27 13 9 4 0 0 74 13 221
2017 CR-04 31 35 24 7 2 0 1 67 9 469
2017 CR-05 22 25 26 14 11 0 1 48 25 226

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 21 14 6 3 1 5 76 9 1036
2020 CR-03 61 19 13 2 3 1 1 82 5 158
2020 CR-04 54 22 13 6 2 1 2 78 9 535
2020 CR-05 39 21 17 8 3 0 11 68 12 327
2019 CR 52 24 13 4 2 1 5 80 7 1053
2019 CR-04 53 25 11 6 2 0 2 80 8 536
2019 CR-05 37 28 18 4 2 1 10 74 6 278
2018 CR 40 25 17 6 5 1 6 69 12 804
2018 CR-03 46 24 13 5 7 1 4 74 13 149
2018 CR-04 43 24 17 6 5 1 3 70 12 404
2018 CR-05 30 25 21 7 5 1 11 62 14 232
2017 CR 40 26 16 7 5 1 5 71 12 922
2017 CR-03 54 19 14 5 3 2 3 77 8 218
2017 CR-04 41 31 16 6 1 1 4 76 8 464
2017 CR-05 26 23 20 8 14 1 8 54 24 225

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 22 17 8 7 3 2 67 16 1036
2020 CR-03 62 17 8 4 5 1 2 82 10 158
2020 CR-04 47 23 13 7 6 2 2 72 14 536
2020 CR-05 23 22 25 13 10 5 3 48 24 326
2019 CR 38 23 18 11 7 1 2 63 19 1056
2019 CR-04 37 23 18 11 8 1 1 61 20 540
2019 CR-05 19 29 24 16 10 1 2 50 26 277
2018 CR 37 20 18 10 10 2 2 60 20 803
2018 CR-03 52 13 17 5 9 3 1 68 15 149
2018 CR-04 40 22 18 8 7 2 2 66 16 404
2018 CR-05 23 22 19 16 16 2 2 47 33 231
2017 CR 33 23 18 11 8 3 4 60 20 926
2017 CR-03 47 21 13 9 5 3 2 72 14 220
2017 CR-04 35 26 18 9 5 3 4 65 15 465
2017 CR-05 18 19 23 17 17 3 4 40 36 226

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 16 7 2 1 1 8 89 3 1034
2020 CR-03 79 7 3 1 1 1 8 94 3 155
2020 CR-04 69 15 6 1 1 1 6 91 3 536
2020 CR-05 51 23 12 2 2 0 10 83 4 327
2019 CR 67 15 7 2 1 1 7 90 3 1051
2019 CR-04 70 15 7 1 1 1 6 90 2 537
2019 CR-05 54 24 6 4 2 1 8 86 7 276
2018 CR 61 17 9 2 3 1 8 85 5 799
2018 CR-03 70 11 7 1 3 1 8 88 4 149
2018 CR-04 63 16 8 2 2 1 8 87 4 401
2018 CR-05 52 22 13 2 4 0 7 79 6 230
2017 CR 59 17 7 3 1 2 13 88 4 926
2017 CR-03 65 14 5 3 1 2 10 90 5 220
2017 CR-04 59 17 7 2 1 2 12 89 3 465
2017 CR-05 50 21 8 3 2 1 15 84 6 226

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 25 17 7 7 0 1 68 14 1038
2020 CR-03 52 21 14 7 6 1 0 73 13 158
2020 CR-04 47 25 15 5 6 0 1 73 11 536
2020 CR-05 31 24 22 11 10 1 1 56 21 328
2019 CR 45 26 15 7 6 0 1 72 13 1054
2019 CR-04 47 24 16 6 5 0 2 72 11 538
2019 CR-05 28 33 18 11 9 0 1 62 20 278
2018 CR 38 24 19 8 8 1 2 64 17 803
2018 CR-03 42 22 15 11 6 1 3 67 17 149
2018 CR-04 39 24 18 9 6 1 2 65 16 402
2018 CR-05 32 25 21 7 14 0 2 57 21 234
2017 CR 39 26 17 8 7 0 2 67 16 925
2017 CR-03 44 26 17 5 5 0 3 72 11 220
2017 CR-04 41 26 18 8 6 0 1 68 14 464
2017 CR-05 33 27 16 10 12 0 3 61 23 226

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 22 15 8 9 0 6 65 19 1033
2020 CR-03 50 16 14 7 9 0 4 69 17 157
2020 CR-04 41 24 13 6 8 1 8 70 15 534
2020 CR-05 31 21 18 13 13 0 4 54 27 326

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 24 16 6 4 1 3 73 10 1033
2020 CR-03 63 15 10 4 4 0 3 81 9 157
2020 CR-04 49 24 14 5 3 2 3 77 8 532
2020 CR-05 32 27 21 8 7 1 4 62 15 328
2019 CR 42 31 14 5 4 1 3 76 10 1052
2019 CR-04 45 31 12 3 4 2 3 79 8 535
2019 CR-05 24 39 19 10 6 0 1 64 16 278
2018 CR 36 27 20 7 5 3 3 67 12 799
2018 CR-03 46 19 19 8 3 1 4 68 12 147
2018 CR-04 38 28 17 5 5 3 3 70 11 401
2018 CR-05 28 31 25 8 6 2 1 60 14 232
2017 CR 39 27 16 7 6 1 4 70 14 922
2017 CR-03 44 27 13 5 4 1 6 76 9 218
2017 CR-04 41 30 14 7 3 1 4 74 11 463
2017 CR-05 29 22 23 10 13 1 2 53 23 226

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 29 15 5 4 1 3 75 10 1025
2020 CR-03 60 19 10 3 5 1 2 82 8 155
2020 CR-04 43 30 13 6 5 1 2 75 11 532
2020 CR-05 34 33 18 5 3 1 5 71 9 322
2019 CR 44 28 16 6 3 1 2 74 10 1051
2019 CR-04 41 29 16 6 4 1 2 73 11 535
2019 CR-05 37 31 18 8 3 1 3 71 11 278
2018 CR 37 28 19 6 6 2 3 68 12 798
2018 CR-03 43 20 21 6 8 1 2 65 14 146
2018 CR-04 35 30 19 6 6 2 2 68 12 402
2018 CR-05 36 29 19 7 4 2 3 68 12 231
2017 CR 38 27 18 7 5 1 4 68 13 921
2017 CR-03 42 28 15 5 4 1 5 75 9 218
2017 CR-04 39 30 16 7 3 1 4 73 10 463
2017 CR-05 32 19 24 10 11 1 3 53 22 225

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 25 14 5 3 1 2 77 9 1031
2020 CR-03 61 18 11 3 5 0 1 80 8 157
2020 CR-04 52 24 13 5 3 2 1 78 8 531
2020 CR-05 43 28 16 6 2 1 3 74 9 327
2019 CR 50 27 14 3 4 1 2 79 7 1049
2019 CR-04 47 28 15 4 4 1 2 77 8 535
2019 CR-05 44 35 12 4 4 0 1 79 8 276
2018 CR 40 25 19 7 4 2 3 69 11 796
2018 CR-03 47 23 18 6 1 1 3 73 8 146
2018 CR-04 38 28 17 7 5 2 3 69 13 400
2018 CR-05 38 23 24 6 3 2 3 64 11 231
2017 CR 41 27 14 6 6 1 4 72 13 921
2017 CR-03 50 28 11 3 2 1 4 83 6 217
2017 CR-04 42 28 14 6 5 1 4 73 12 463
2017 CR-05 32 25 17 9 12 1 3 60 22 226

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 23 13 7 5 1 1 74 12 1026
2020 CR-03 66 15 10 4 3 1 1 82 7 156
2020 CR-04 49 21 13 8 5 2 2 73 14 530
2020 CR-05 43 28 16 7 5 0 1 72 12 324
2019 CR 44 25 14 7 6 1 2 72 14 1045
2019 CR-04 42 26 13 9 7 1 2 70 17 531
2019 CR-05 39 30 16 6 6 1 2 71 12 276

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 28 19 9 6 0 1 65 15 1031
2020 CR-03 62 22 9 4 3 0 1 85 6 157
2020 CR-04 37 29 20 8 6 1 1 66 14 533
2020 CR-05 26 30 23 13 8 0 1 56 21 325

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 28 17 9 6 1 0 67 15 1031
2020 CR-03 57 24 12 3 3 0 1 82 6 156
2020 CR-04 43 27 16 8 4 2 0 72 12 532
2020 CR-05 21 31 23 15 10 0 1 52 25 327
2019 CR 46 30 13 5 4 1 2 78 9 1050
2019 CR-04 46 31 13 4 3 1 2 79 7 535
2019 CR-05 31 37 15 10 6 0 1 68 16 278
2018 CR 40 27 19 7 4 2 2 70 11 792
2018 CR-03 48 18 18 7 5 1 3 69 12 146
2018 CR-04 42 30 17 6 3 2 2 74 9 398
2018 CR-05 31 28 23 9 5 2 2 61 15 229
2017 CR 40 30 14 7 5 0 3 73 12 919
2017 CR-03 49 33 7 5 3 0 2 84 9 216
2017 CR-04 40 32 15 5 3 0 4 76 8 462
2017 CR-05 33 21 21 11 11 0 3 55 23 226

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 24 13 4 4 0 2 79 8 1037
2020 CR-03 66 19 6 3 5 0 0 85 8 157
2020 CR-04 51 26 14 4 4 0 1 78 8 535
2020 CR-05 52 23 14 4 4 0 3 78 8 329
2019 CR 60 21 9 3 3 0 3 84 7 1042
2019 CR-04 61 20 10 4 3 0 2 83 7 529
2019 CR-05 47 30 10 3 4 0 5 82 8 276
2018 CR 55 23 11 2 3 1 5 83 6 794
2018 CR-03 59 17 14 3 3 1 2 79 7 146
2018 CR-04 58 25 8 2 3 1 4 86 5 400
2018 CR-05 47 23 14 3 3 1 9 78 6 229
2017 CR 59 20 12 3 2 0 4 83 5 928
2017 CR-03 65 19 11 2 1 0 1 86 3 220
2017 CR-04 60 21 12 2 1 0 3 84 4 467
2017 CR-05 51 21 12 5 4 0 7 77 10 226

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 31 17 7 4 0 1 72 11 1037
2020 CR-03 60 21 12 4 2 0 1 82 6 158
2020 CR-04 40 32 16 7 4 0 1 73 11 534
2020 CR-05 31 34 22 8 5 0 0 65 13 329

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 21 8 3 3 1 5 86 6 1037
2020 CR-03 76 11 3 3 3 1 4 91 5 157
2020 CR-04 61 21 8 2 3 1 5 87 5 537
2020 CR-05 54 24 10 3 4 0 5 82 7 327
2019 CR 68 14 5 2 2 1 7 90 5 1042
2019 CR-04 69 14 5 2 2 1 6 90 5 529
2019 CR-05 61 18 6 3 2 1 9 88 5 274
2018 CR 65 14 7 2 4 2 6 85 7 798
2018 CR-03 65 10 7 4 4 2 7 83 9 147
2018 CR-04 69 13 7 1 5 2 5 87 6 400
2018 CR-05 58 18 9 3 3 2 8 84 6 232

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 80 8 3 2 2 1 4 92 5 1040
2020 CR-03 86 4 3 3 3 0 1 92 6 158
2020 CR-04 79 9 3 2 2 2 3 92 5 538
2020 CR-05 80 7 3 2 2 0 5 92 5 328
2019 CR 73 9 4 4 5 1 4 87 9 1055
2019 CR-04 71 9 4 4 6 2 4 85 11 538
2019 CR-05 71 11 5 4 4 0 5 87 8 277
2018 CR 69 10 5 3 5 2 6 86 8 798
2018 CR-03 69 7 3 3 7 1 10 86 11 147
2018 CR-04 68 13 6 2 4 2 4 87 7 401
2018 CR-05 70 6 5 3 4 3 8 86 8 231
2017 CR 73 9 5 3 3 2 5 88 7 925
2017 CR-03 73 11 5 2 5 2 3 88 7 218
2017 CR-04 74 9 5 4 2 1 5 89 6 466
2017 CR-05 71 7 5 3 4 2 7 87 7 226

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 79 10 5 1 1 1 3 93 2 1034
2020 CR-03 85 8 3 1 2 1 1 95 3 157
2020 CR-04 77 12 5 2 1 1 3 92 3 532
2020 CR-05 81 9 5 1 0 0 4 94 1 329
2019 CR 67 20 6 2 2 0 3 90 4 1046
2019 CR-04 64 21 7 3 2 1 3 88 5 531
2019 CR-05 66 23 4 1 1 0 3 93 3 277
2018 CR 63 19 9 3 2 1 3 85 5 798
2018 CR-03 62 18 10 3 2 0 4 84 6 146
2018 CR-04 61 22 8 3 3 1 3 86 6 400
2018 CR-05 67 15 11 3 0 1 3 86 3 233
2017 CR 66 19 6 3 2 1 4 89 5 928
2017 CR-03 68 19 7 2 2 0 2 88 5 220
2017 CR-04 63 22 7 3 1 1 3 88 5 468
2017 CR-05 73 13 3 3 2 0 6 92 5 225

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 11 5 3 3 0 3 89 6 1036
2020 CR-03 81 7 5 1 4 1 1 90 5 158
2020 CR-04 73 13 5 2 3 1 3 89 5 534
2020 CR-05 76 9 5 4 3 0 3 88 7 328
2019 CR 71 14 5 3 4 1 2 87 7 1048
2019 CR-04 69 14 5 4 4 1 2 86 9 538
2019 CR-05 67 18 5 3 3 1 3 88 6 273
2018 CR 64 14 8 4 5 1 3 82 9 796
2018 CR-03 62 12 9 7 6 0 5 78 13 145
2018 CR-04 62 16 8 3 5 2 3 82 9 401
2018 CR-05 68 13 7 4 3 1 3 84 8 231
2017 CR 69 13 6 4 4 0 4 86 8 924
2017 CR-03 74 10 4 3 4 1 3 88 8 220
2017 CR-04 68 15 7 4 3 0 4 86 7 464
2017 CR-05 65 14 6 3 5 0 7 85 9 225

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 69 3 2 0 0 1 25 97 1 1031
2020 CR-03 74 2 1 0 1 2 20 97 2 155
2020 CR-04 69 4 1 0 0 1 25 97 1 533
2020 CR-05 66 3 2 0 0 0 28 97 0 328
2019 CR 69 6 1 1 0 1 22 97 2 1042
2019 CR-04 71 5 1 1 1 1 21 97 1 531
2019 CR-05 64 9 1 1 1 0 23 96 3 273
2018 CR 63 5 2 1 1 1 27 95 2 791
2018 CR-03 65 2 3 2 0 1 27 93 3 143
2018 CR-04 65 6 2 1 1 1 25 96 2 397
2018 CR-05 59 6 2 0 1 1 31 96 2 232
2017 CR 63 6 1 1 1 1 27 96 2 925
2017 CR-03 64 3 1 0 0 1 29 97 1 218
2017 CR-04 62 8 2 2 0 0 26 94 3 466
2017 CR-05 66 4 0 0 0 0 28 98 1 226

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 78 8 4 2 2 0 6 92 3 1037
2020 CR-03 80 6 3 1 1 1 9 96 1 158
2020 CR-04 81 9 2 1 1 1 6 96 2 534
2020 CR-05 72 8 8 3 3 0 5 85 6 330
2019 CR 77 9 4 1 1 1 7 93 3 1047
2019 CR-04 80 7 3 1 1 1 7 95 2 534
2019 CR-05 69 13 7 3 3 0 7 87 6 276
2018 CR 71 11 5 2 1 1 10 92 2 793
2018 CR-03 77 7 3 0 1 0 12 96 1 145
2018 CR-04 75 9 4 1 0 1 10 94 1 397
2018 CR-05 63 14 7 4 1 2 8 86 6 233
2017 CR 73 9 3 2 1 1 11 93 3 922
2017 CR-03 77 5 2 1 1 1 12 95 3 219
2017 CR-04 73 9 4 1 1 0 11 94 2 464
2017 CR-05 68 11 4 3 3 1 10 89 6 224

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 20 13 7 10 1 2 68 18 1041
2020 CR-03 42 17 17 6 16 1 1 60 23 158
2020 CR-04 48 20 12 7 11 1 1 70 18 538
2020 CR-05 46 22 15 8 6 0 2 70 15 330
2019 CR 44 16 13 10 13 0 3 62 24 1053
2019 CR-04 48 14 11 8 14 1 3 65 24 537
2019 CR-05 46 22 16 8 5 0 3 69 14 278
2018 CR 37 14 14 11 19 1 3 54 31 801
2018 CR-03 18 17 16 15 32 0 2 36 48 147
2018 CR-04 38 14 13 10 21 1 3 54 33 402
2018 CR-05 48 14 15 10 9 1 3 65 19 233
2017 CR 35 16 16 14 14 1 5 53 29 929
2017 CR-03 27 20 20 13 16 1 3 49 30 221
2017 CR-04 34 15 15 15 16 0 4 51 33 467
2017 CR-05 45 14 15 11 9 1 6 64 21 226

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 25 14 5 4 0 1 77 9 1038
2020 CR-03 62 23 6 5 4 0 1 85 9 157
2020 CR-04 54 24 11 5 3 1 2 81 8 536
2020 CR-05 38 28 21 7 5 0 1 67 12 330
2019 CR 59 21 10 5 2 0 3 82 7 1051
2019 CR-04 57 20 11 5 2 1 3 81 8 534
2019 CR-05 51 28 10 7 3 0 2 80 10 278
2018 CR 50 23 13 6 4 1 4 77 10 800
2018 CR-03 57 20 8 5 3 0 5 82 9 147
2018 CR-04 51 24 12 4 4 0 4 79 9 401
2018 CR-05 45 24 17 8 3 1 3 71 12 233
2017 CR 53 24 12 4 3 0 4 80 7 927
2017 CR-03 59 22 9 2 4 1 3 84 7 220
2017 CR-04 52 24 13 5 2 0 4 79 7 467
2017 CR-05 50 26 12 5 2 0 5 80 8 225

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 35 19 8 4 0 0 68 12 1038
2020 CR-03 37 34 10 8 10 1 0 72 18 157
2020 CR-04 36 36 17 6 3 1 1 73 9 535
2020 CR-05 27 32 27 10 3 0 0 59 14 330

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 33 29 9 3 0 0 59 12 1037
2020 CR-03 40 29 18 10 4 0 0 69 13 157
2020 CR-04 27 36 27 6 3 0 0 63 9 535
2020 CR-05 17 30 37 12 3 0 0 47 16 329
2019 CR 27 35 27 7 3 0 1 64 10 1054
2019 CR-04 26 36 26 7 3 0 1 64 10 538
2019 CR-05 16 35 38 9 2 0 0 51 11 276
2018 CR 20 35 29 10 5 0 0 56 15 805
2018 CR-03 28 30 26 9 6 0 1 58 16 148
2018 CR-04 19 37 30 7 5 1 0 57 13 405
2018 CR-05 18 34 30 14 4 0 0 52 18 233
2017 CR 22 33 30 8 5 1 1 57 13 932
2017 CR-03 25 35 28 5 3 1 2 62 9 221
2017 CR-04 25 35 31 5 3 1 1 60 9 470
2017 CR-05 15 28 30 17 10 0 1 43 27 226

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 14 33 27 16 0 0 43 24 1038
2020 CR-03 7 10 31 25 28 0 0 52 17 155
2020 CR-04 7 10 30 32 18 1 1 51 18 538
2020 CR-05 14 22 37 19 8 0 0 27 36 329
2019 CR 8 10 35 25 21 0 0 47 18 1042
2019 CR-04 7 10 35 28 19 1 0 48 16 533
2019 CR-05 11 12 47 19 11 0 0 30 23 273
2018 CR 10 13 34 25 16 0 1 42 24 796
2018 CR-03 11 11 28 30 19 0 1 49 22 148
2018 CR-04 9 11 36 26 18 0 1 44 20 397
2018 CR-05 13 19 35 21 12 0 0 33 32 232
2017 CR 6 12 36 28 16 0 1 45 19 925
2017 CR-03 4 10 34 26 22 1 2 50 15 219
2017 CR-04 4 10 37 31 16 0 1 48 15 467
2017 CR-05 12 19 36 22 8 1 0 31 32 225

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 35 12 4 2 3 0 81 6 1040
2020 CR-03 47 27 18 3 2 3 1 76 5 158
2020 CR-04 49 32 11 4 1 3 0 83 5 536
2020 CR-05 33 45 11 5 3 2 0 80 9 330
2019 CR 28 34 18 9 5 5 1 66 15 1055
2019 CR-04 29 34 17 9 5 4 1 67 15 539
2019 CR-05 17 37 21 12 7 5 0 57 20 276
2018 CR 26 33 18 10 7 6 1 63 18 800
2018 CR-03 32 32 17 10 3 6 1 68 14 148
2018 CR-04 24 34 18 8 7 7 1 63 17 404
2018 CR-05 25 32 19 12 7 4 0 60 20 230
2017 CR 19 31 20 11 8 10 1 57 21 928
2017 CR-03 28 28 22 10 5 6 1 60 17 221
2017 CR-04 18 31 19 11 8 13 0 57 22 466
2017 CR-05 15 34 21 12 12 7 0 52 26 226

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 29 13 8 4 4 0 73 12 1035
2020 CR-03 50 22 13 4 6 4 1 75 11 156
2020 CR-04 45 28 13 7 3 4 0 76 10 534
2020 CR-05 29 34 15 12 5 5 1 67 18 329

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 23 14 10 7 2 1 69 17 1035
2020 CR-03 48 20 15 7 6 2 1 70 14 157
2020 CR-04 44 22 13 9 8 2 1 68 18 534
2020 CR-05 41 27 14 11 5 2 1 69 17 328

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 22 13 3 3 5 2 79 7 1032
2020 CR-03 51 24 15 1 3 3 4 80 4 156
2020 CR-04 50 21 13 4 4 6 2 78 8 534
2020 CR-05 54 23 11 4 2 5 1 82 6 328

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 28 16 7 4 3 0 73 11 1039
2020 CR-03 52 23 13 8 3 1 0 76 11 157
2020 CR-04 44 28 15 6 4 2 1 74 10 538
2020 CR-05 35 32 19 7 4 4 0 69 11 328
2019 CR 31 32 18 9 6 3 0 65 16 1058
2019 CR-04 33 31 17 9 5 3 1 67 15 540
2019 CR-05 15 38 22 13 9 3 0 55 23 278
2018 CR 30 31 18 10 8 3 0 63 19 801
2018 CR-03 34 27 18 9 7 4 0 64 17 148
2018 CR-04 29 33 18 9 7 3 0 64 16 403
2018 CR-05 28 28 17 13 10 3 0 58 24 232
2017 CR 24 34 17 12 8 3 1 61 21 931
2017 CR-03 33 30 15 13 6 2 1 65 20 220
2017 CR-04 25 38 18 9 6 4 1 66 15 470
2017 CR-05 13 31 17 20 16 3 0 45 37 226

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 34 9 6 2 1 0 84 8 1040
2020 CR-03 66 18 6 5 3 1 0 85 8 158
2020 CR-04 52 34 8 4 1 1 0 87 5 536
2020 CR-05 35 42 11 10 2 1 0 77 12 330

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 30 10 8 3 1 0 79 11 1031
2020 CR-03 64 18 7 6 5 0 0 82 11 155
2020 CR-04 52 31 9 6 2 1 0 84 8 534
2020 CR-05 32 36 15 13 4 1 0 68 17 326

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 32 14 3 1 1 2 81 5 1032
2020 CR-03 65 17 10 4 2 1 1 84 6 157
2020 CR-04 47 33 12 3 1 2 2 83 4 533
2020 CR-05 36 38 18 4 2 1 1 76 6 326

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 27 12 3 1 2 1 83 4 1033
2020 CR-03 67 16 8 6 1 1 1 85 7 158
2020 CR-04 54 29 11 2 1 1 1 85 3 534
2020 CR-05 46 30 16 3 1 2 2 79 5 325

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 16 4 0 1 4 2 94 1 1037
2020 CR-03 68 10 6 1 0 10 6 92 1 157
2020 CR-04 71 15 5 0 1 5 2 93 2 535
2020 CR-05 77 19 3 0 0 0 0 97 0 329

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 28 9 5 2 3 1 84 7 1038
2020 CR-03 52 25 10 6 2 3 3 81 8 157
2020 CR-04 57 26 8 4 2 3 0 86 6 535
2020 CR-05 45 34 11 7 2 2 1 81 8 330

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 27 9 6 4 1 1 81 10 1032
2020 CR-03 59 26 5 5 3 1 1 87 8 155
2020 CR-04 53 24 10 6 5 1 1 79 11 535
2020 CR-05 50 31 9 7 2 1 0 81 9 327

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 24 10 5 3 1 1 82 8 1035
2020 CR-03 61 17 9 7 6 0 0 78 13 157
2020 CR-04 56 24 11 6 2 0 1 81 9 534
2020 CR-05 55 27 9 3 2 2 1 85 5 328
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 1025
2020 CR-03 8 92 155
2020 CR-04 11 89 531
2020 CR-05 10 90 326

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 1028
2020 CR-03 10 90 156
2020 CR-04 13 87 532
2020 CR-05 15 85 326
2019 CR 16 84 1050
2019 CR-04 16 84 535
2019 CR-05 19 81 275
2017 CR 18 82 928
2017 CR-03 20 80 221
2017 CR-04 15 85 466
2017 CR-05 20 80 226
2014 CR 14 86 1008
2014 CR-03 14 86 368
2014 CR-04 13 87 398
2014 CR-05 14 86 232

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 44 56 135
2020 CR-03 27 73 15
2020 CR-04 41 59 69
2020 CR-05 56 44 48

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 69 31 134
2020 CR-03 57 43 14
2020 CR-04 70 30 69
2020 CR-05 75 25 48
2019 CR 77 23 168
2019 CR-04 78 22 85
2019 CR-05 75 25 51
2017 CR 81 19 165
2017 CR-03 78 22 45
2017 CR-04 84 16 69
2017 CR-05 78 22 45
2014 CR 70 30 137
2014 CR-03 73 27 52
2014 CR-04 67 33 52
2014 CR-05 70 30 33

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 28 11 2 2 1 0 85 4 93
2020 CR-04 56 31 8 2 2 0 0 88 4 48
2019 CR 53 30 8 8 2 0 0 83 9 129
2019 CR-04 48 32 6 11 3 0 0 80 14 66
2019 CR-05 55 29 11 5 0 0 0 84 5 38
2017 CR 46 30 7 11 4 0 1 77 16 134
2017 CR-03 51 29 6 9 6 0 0 80 14 35
2017 CR-04 45 33 10 7 3 0 2 79 11 58
2017 CR-05 37 28 6 23 6 0 0 66 29 35
2014 CR 56 31 5 3 3 1 0 88 6 96
2014 CR-03 55 29 5 3 8 0 0 84 11 38
2014 CR-04 63 29 3 3 0 3 0 94 3 35
2014 CR-05 48 39 9 4 0 0 0 87 4 23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 28 9 4 3 3 3 84 7 1037
2020 CR-03 59 18 7 3 4 3 4 84 8 158
2020 CR-04 48 30 10 3 3 3 3 83 6 537
2020 CR-05 48 30 9 5 2 4 2 84 7 326
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 46 25 3 64 36 1040
2020 CR-03 32 44 20 4 58 42 158
2020 CR-04 24 49 24 3 67 33 536
2020 CR-05 28 43 28 2 61 39 330

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 271
2020 CR-04 36 64 128
2020 CR-05 35 65 92

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 12 24 18 16 23 1 6 39 42 271
2020 CR-04 12 27 19 17 16 1 7 43 36 129
2020 CR-05 8 21 14 18 36 1 2 30 56 91

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 11 18 19 19 30 1 3 30 51 272
2020 CR-04 9 22 20 20 26 1 2 32 47 129
2020 CR-05 11 12 17 18 38 0 3 24 58 92

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 17 11 4 4 3 15 77 10 1039
2020 CR-03 54 20 10 2 3 2 10 84 5 157
2020 CR-04 48 15 11 4 4 4 15 77 9 537
2020 CR-05 41 19 9 6 5 2 17 74 15 329
2019 CR 45 18 12 7 8 2 10 70 16 1050
2019 CR-04 43 19 13 6 7 2 9 70 15 534
2019 CR-05 39 14 14 10 10 1 12 61 23 278
2018 CR 39 18 12 10 8 3 10 65 21 801
2018 CR-03 45 15 11 9 7 1 11 69 19 149
2018 CR-04 41 19 12 9 8 3 8 68 19 401
2018 CR-05 31 18 15 12 11 2 11 56 26 233
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