2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 46 5 12 3 0 0 80 15 4265
2020 Term 47 37 4 10 2 0 0 84 12 941
2020 Casual 61 28 2 8 1 0 0 89 9 283
2020 Student 60 31 5 4 0 0 0 91 4 77

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 17 3 2 1 1 0 94 3 4248
2020 Term 83 12 2 2 1 1 0 95 3 937
2020 Casual 90 7 1 1 1 0 0 97 2 283
2020 Student 84 13 1 1 0 0 0 97 1 76
2017 Indeterminate (permanent) 68 23 4 3 1 0 1 92 5 3333
2017 Term 78 16 2 2 1 0 0 94 3 987
2017 Casual 86 11 1 2 0 0 0 97 2 226
2017 Student 83 13 0 3 0 2 0 97 3 57
2014 Indeterminate (permanent) 71 22 3 2 1 0 0 94 4 3616
2014 Term 79 16 2 2 1 0 0 95 3 794
2014 Casual 84 11 3 1 0 0 1 96 2 307
2014 Student 76 18 4 0 1 0 0 94 1 67
2014 Governor-in-council appointment 85 15 0 0 0 0 0 100 0 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 37 10 11 4 0 1 75 15 4258
2020 Term 44 33 10 9 4 0 1 78 12 938
2020 Casual 65 23 5 5 2 0 1 88 7 280
2020 Student 47 42 5 3 0 0 4 92 3 77
2019 Indeterminate (permanent) 43 35 7 10 5 0 0 78 15 3763
2019 Term 48 35 7 7 3 0 0 83 10 1040
2019 Casual 66 24 4 4 2 0 0 90 6 381
2019 Student 70 20 4 5 2 0 0 90 6 173
2017 Indeterminate (permanent) 39 37 8 10 6 0 0 76 16 3334
2017 Term 45 35 8 9 4 0 0 80 13 986
2017 Casual 65 23 5 5 2 0 0 88 7 227
2017 Student 70 26 0 2 2 0 0 96 4 57
2014 Indeterminate (permanent) 45 35 6 9 5 0 0 80 13 3619
2014 Term 46 37 7 8 2 0 0 83 11 793
2014 Casual 60 29 5 4 2 0 0 89 6 307
2014 Student 61 24 6 6 3 0 0 85 9 67
2014 Governor-in-council appointment 38 38 8 15 0 0 0 77 15 13

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 40 11 11 4 0 0 74 14 4232
2020 Term 40 40 10 8 2 0 0 80 11 939
2020 Casual 60 29 5 4 1 0 0 90 5 281
2020 Student 47 42 3 8 1 0 0 88 9 77
2019 Indeterminate (permanent) 29 41 12 12 6 0 0 70 18 3752
2019 Term 33 41 8 13 5 0 0 74 18 1036
2019 Casual 54 32 6 5 2 0 0 87 7 380
2019 Student 45 28 7 15 4 1 0 74 19 172
2018 Indeterminate (permanent) 25 47 10 13 5 0 0 72 18 3010
2018 Term 33 42 8 13 3 0 0 76 16 900
2018 Casual 47 35 4 11 2 0 1 82 14 226
2018 Student 47 43 4 5 0 0 1 91 5 79
2017 Indeterminate (permanent) 26 40 12 14 8 0 0 66 22 3340
2017 Term 32 40 10 14 5 0 0 72 18 987
2017 Casual 50 35 6 7 2 0 1 85 9 227
2017 Student 48 39 8 4 2 0 0 86 6 57
2014 Indeterminate (permanent) 28 40 11 15 7 0 0 68 21 3617
2014 Term 34 36 9 15 5 0 0 70 20 794
2014 Casual 46 33 8 8 2 1 2 81 11 306
2014 Student 33 46 12 6 3 0 0 79 9 67
2014 Governor-in-council appointment 31 38 8 15 8 0 0 69 23 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 37 9 7 3 0 1 80 10 4222
2020 Term 48 34 8 7 2 0 0 82 9 930
2020 Casual 73 18 5 3 1 0 0 92 4 281
2020 Student 69 23 3 3 0 1 1 95 3 77
2019 Indeterminate (permanent) 45 35 10 7 3 0 0 81 9 3737
2019 Term 47 36 9 6 2 0 0 83 8 1026
2019 Casual 66 24 5 3 2 0 0 90 5 381
2019 Student 68 22 6 2 1 0 1 91 3 173
2017 Indeterminate (permanent) 43 38 9 7 2 0 0 82 10 3319
2017 Term 47 37 8 6 2 0 0 85 8 989
2017 Casual 64 28 6 1 1 0 0 93 2 226
2017 Student 65 25 6 2 0 0 2 92 2 57
2014 Indeterminate (permanent) 43 39 9 7 3 0 0 82 10 3614
2014 Term 49 34 9 6 2 0 0 83 8 793
2014 Casual 62 26 4 5 1 0 1 90 6 307
2014 Student 61 28 7 1 1 0 0 90 3 67
2014 Governor-in-council appointment 46 31 0 15 8 0 0 77 23 13

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 32 11 10 5 0 0 74 15 4253
2020 Term 46 28 14 8 4 0 0 74 12 933
2020 Casual 64 22 9 3 1 1 0 87 4 279
2020 Student 62 20 12 7 0 0 0 82 7 76
2019 Indeterminate (permanent) 44 31 10 9 6 0 0 75 15 3769
2019 Term 42 32 11 8 5 1 0 76 13 1036
2019 Casual 60 19 13 3 2 1 1 81 5 383
2019 Student 62 22 7 4 3 1 1 86 7 173
2018 Indeterminate (permanent) 43 32 10 9 5 0 0 75 14 3004
2018 Term 41 32 14 7 5 0 1 74 12 896
2018 Casual 53 25 12 4 3 1 1 80 7 226
2018 Student 56 24 14 3 1 1 1 82 4 79
2017 Indeterminate (permanent) 41 33 10 9 6 0 0 74 15 3332
2017 Term 43 31 14 7 4 1 1 75 11 985
2017 Casual 57 24 8 6 2 1 2 84 8 227
2017 Student 65 25 8 0 0 2 0 92 0 57
2014 Indeterminate (permanent) 37 34 12 9 6 0 0 72 15 3616
2014 Term 40 35 13 7 3 1 1 76 10 793
2014 Casual 54 25 11 4 1 2 4 83 5 307
2014 Student 51 28 13 3 0 3 1 83 3 67
2014 Governor-in-council appointment 46 8 0 23 15 0 8 58 42 13

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 38 12 7 3 0 0 78 10 4266
2020 Term 42 35 14 6 3 0 0 77 10 938
2020 Casual 70 22 4 2 2 0 0 92 4 282
2020 Student 39 51 5 5 0 0 0 90 5 77
2019 Indeterminate (permanent) 38 40 10 6 5 0 0 79 11 3773
2019 Term 42 36 12 6 4 0 0 78 10 1037
2019 Casual 61 22 8 7 2 0 0 83 9 383
2019 Student 46 33 8 10 3 0 0 79 13 173
2018 Indeterminate (permanent) 35 42 11 7 4 0 0 78 11 2991
2018 Term 35 39 12 8 6 0 0 75 14 895
2018 Casual 52 35 7 3 3 0 0 87 6 225
2018 Student 29 56 6 6 3 0 0 85 9 79
2017 Indeterminate (permanent) 34 45 10 7 4 0 0 79 11 3334
2017 Term 38 42 9 6 4 0 0 80 11 987
2017 Casual 48 39 7 4 1 0 0 88 5 227
2017 Student 46 44 2 5 2 0 0 91 7 57
2014 Indeterminate (permanent) 32 44 11 9 5 0 0 76 13 3616
2014 Term 35 40 13 6 5 0 0 76 11 795
2014 Casual 46 35 12 4 3 0 0 81 6 307
2014 Student 39 40 10 4 6 0 0 79 10 67
2014 Governor-in-council appointment 69 31 0 0 0 0 0 100 0 13

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 36 13 11 7 0 0 70 17 4266
2020 Term 40 34 14 7 5 0 0 74 12 940
2020 Casual 54 33 7 5 1 0 0 87 6 283
2020 Student 58 27 8 4 0 1 1 88 4 77
2019 Indeterminate (permanent) 30 38 14 11 6 0 0 68 18 3760
2019 Term 31 34 16 10 7 1 0 66 18 1036
2019 Casual 48 29 13 5 4 1 1 77 9 384
2019 Student 47 34 9 8 2 1 0 81 10 172
2018 Indeterminate (permanent) 28 36 15 12 8 0 0 65 20 2997
2018 Term 27 31 19 14 9 0 0 58 23 894
2018 Casual 49 29 13 6 4 0 0 78 10 224
2018 Student 43 41 10 5 1 0 0 84 6 79
2017 Indeterminate (permanent) 27 38 15 12 8 0 0 65 20 3337
2017 Term 29 36 15 13 6 0 1 66 19 986
2017 Casual 44 35 15 5 2 0 0 78 7 227
2017 Student 52 35 6 5 2 0 0 87 7 57
2014 Indeterminate (permanent) 25 37 15 14 9 0 0 62 22 3615
2014 Term 26 32 17 15 9 1 0 59 24 794
2014 Casual 41 35 15 5 3 1 0 76 8 307
2014 Student 33 39 13 7 7 0 0 72 15 67
2014 Governor-in-council appointment 38 15 15 15 15 0 0 54 31 13

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 42 10 9 3 0 0 78 12 4241
2020 Term 49 34 9 7 2 0 0 83 8 939
2020 Casual 68 24 4 2 1 0 0 93 3 283
2020 Student 43 41 7 9 0 0 0 84 9 76
2019 Indeterminate (permanent) 36 42 10 8 4 0 0 78 12 3744
2019 Term 45 39 8 6 2 0 0 84 8 1034
2019 Casual 62 26 6 4 2 0 0 88 5 379
2019 Student 43 37 9 7 4 0 0 80 11 171
2018 Indeterminate (permanent) 33 41 12 10 4 0 0 74 14 2999
2018 Term 39 38 13 6 4 0 0 77 10 898
2018 Casual 56 32 7 3 2 0 0 88 5 226
2018 Student 35 46 8 9 3 0 0 81 11 79
2017 Indeterminate (permanent) 33 43 11 9 4 0 0 76 13 3335
2017 Term 44 39 8 6 2 0 0 83 9 986
2017 Casual 58 29 7 4 1 1 0 88 5 227
2017 Student 30 52 12 3 2 1 0 83 5 57

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 37 7 3 1 0 0 88 5 4242
2020 Term 57 30 7 3 2 0 0 87 5 932
2020 Casual 69 21 6 2 1 0 0 91 3 282
2020 Student 53 36 3 6 1 0 0 90 8 77
2019 Indeterminate (permanent) 48 38 8 4 2 0 0 86 6 3743
2019 Term 53 34 7 4 2 0 0 87 6 1031
2019 Casual 66 23 5 4 1 0 0 90 5 384
2019 Student 54 33 7 4 1 0 0 88 5 171
2018 Indeterminate (permanent) 48 38 8 4 2 0 0 86 6 2998
2018 Term 53 35 7 3 2 1 0 88 5 901
2018 Casual 61 30 7 2 0 0 0 91 2 226
2018 Student 51 41 5 3 0 0 0 92 3 78
2017 Indeterminate (permanent) 45 39 8 5 3 0 0 85 8 3332
2017 Term 53 36 6 3 2 0 0 89 5 987
2017 Casual 67 26 5 2 0 0 0 93 2 227
2017 Student 65 29 4 2 0 1 0 94 2 56
2014 Indeterminate (permanent) 44 39 9 5 3 0 0 83 7 3617
2014 Term 49 38 7 3 2 1 0 88 5 794
2014 Casual 56 34 6 2 1 1 0 91 3 307
2014 Student 43 33 21 3 0 0 0 76 3 67
2014 Governor-in-council appointment 69 31 0 0 0 0 0 100 0 13

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 36 13 9 6 0 0 72 15 4250
2020 Term 42 32 15 8 4 0 0 74 11 939
2020 Casual 58 28 7 4 2 1 0 87 6 280
2020 Student 52 34 4 6 3 0 1 87 9 77
2019 Indeterminate (permanent) 35 35 14 10 6 0 0 70 16 3755
2019 Term 34 34 16 8 7 0 0 68 15 1035
2019 Casual 52 25 14 6 3 0 0 77 9 381
2019 Student 47 36 6 8 2 1 0 84 10 171
2018 Indeterminate (permanent) 33 36 13 11 7 0 0 69 18 2985
2018 Term 28 36 15 12 9 0 0 64 21 898
2018 Casual 48 31 12 5 3 0 0 80 8 227
2018 Student 47 38 10 3 1 0 0 86 4 78
2017 Indeterminate (permanent) 30 38 14 10 8 0 0 68 18 3336
2017 Term 30 37 15 10 7 1 0 67 17 987
2017 Casual 47 34 11 5 2 0 0 81 7 227
2017 Student 50 36 7 6 1 1 0 87 6 57

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 32 9 3 2 0 0 86 5 4231
2020 Term 57 25 13 2 2 0 0 83 5 926
2020 Casual 76 18 5 1 1 0 0 94 2 281
2020 Student 49 40 5 5 0 0 0 90 5 77
2019 Indeterminate (permanent) 55 31 9 3 2 0 0 86 5 3729
2019 Term 57 30 8 2 2 0 0 88 4 1032
2019 Casual 68 21 7 2 1 0 0 89 4 382
2019 Student 57 30 10 2 1 0 0 87 3 171
2018 Indeterminate (permanent) 52 34 8 4 2 0 0 86 6 2978
2018 Term 50 33 9 4 2 0 0 84 7 894
2018 Casual 64 28 4 2 1 0 0 92 4 224
2018 Student 48 35 16 1 0 0 0 83 1 77
2017 Indeterminate (permanent) 53 34 8 3 2 0 0 87 4 3328
2017 Term 60 29 7 2 2 0 0 89 4 986
2017 Casual 62 27 10 0 0 0 0 90 0 226
2017 Student 59 33 5 2 0 0 0 93 2 56
2014 Indeterminate (permanent) 60 29 8 3 1 0 0 89 4 3618
2014 Term 64 25 7 2 1 0 0 89 4 794
2014 Casual 72 22 4 1 1 0 0 94 2 307
2014 Student 54 33 6 4 3 0 0 87 7 67
2014 Governor-in-council appointment 100 0 0 0 0 0 0 100 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 39 13 8 5 0 0 74 13 4235
2020 Term 34 32 18 11 5 0 0 66 16 937
2020 Casual 41 33 15 6 2 1 3 77 8 283
2020 Student 36 34 18 8 1 0 3 72 9 77
2019 Indeterminate (permanent) 35 38 13 9 6 0 0 72 15 3750
2019 Term 30 36 17 10 6 0 0 67 16 1028
2019 Casual 38 29 18 9 5 0 2 68 14 383
2019 Student 37 32 17 7 4 1 2 71 11 172
2018 Indeterminate (permanent) 32 37 13 10 7 0 0 70 17 2985
2018 Term 26 33 18 12 9 0 0 60 22 893
2018 Casual 36 28 20 8 7 0 1 65 15 225
2018 Student 33 44 9 6 5 3 0 79 12 78
2017 Indeterminate (permanent) 32 38 12 11 6 0 0 71 17 3324
2017 Term 29 36 16 11 7 1 0 66 18 984
2017 Casual 37 35 16 5 2 2 3 76 7 227
2017 Student 40 46 7 4 2 0 0 87 6 56
2014 Indeterminate (permanent) 26 42 13 12 7 0 0 68 19 3615
2014 Term 25 40 16 11 7 1 1 66 18 795
2014 Casual 30 37 18 8 1 2 3 71 10 307
2014 Student 24 36 21 10 4 1 3 63 16 67
2014 Governor-in-council appointment 23 38 15 8 15 0 0 62 23 13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 35 14 7 4 0 0 75 12 4251
2020 Term 38 31 16 9 5 0 0 69 15 937
2020 Casual 47 24 17 6 2 1 3 74 8 280
2020 Student 45 29 17 4 1 1 3 77 5 77
2019 Indeterminate (permanent) 39 34 14 8 5 0 0 74 13 3758
2019 Term 34 32 17 9 6 1 0 67 16 1036
2019 Casual 43 26 17 8 4 0 1 71 12 383
2019 Student 44 33 13 7 3 0 0 77 10 172
2018 Indeterminate (permanent) 38 34 15 8 6 0 0 72 14 2983
2018 Term 30 31 19 12 7 0 1 62 19 897
2018 Casual 40 28 17 8 6 0 1 69 14 223
2018 Student 43 35 13 9 0 0 0 78 9 77
2017 Indeterminate (permanent) 37 35 14 9 5 0 0 72 14 3327
2017 Term 32 37 17 8 5 0 0 69 14 986
2017 Casual 47 29 13 5 3 0 3 77 9 227
2017 Student 49 36 7 6 2 0 0 85 8 56
2014 Indeterminate (permanent) 32 37 14 10 7 0 0 69 16 3613
2014 Term 32 37 17 9 5 0 0 69 14 795
2014 Casual 37 34 19 5 2 1 2 73 8 307
2014 Student 36 31 16 9 4 0 3 69 14 67
2014 Governor-in-council appointment 23 15 23 15 23 0 0 38 38 13

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 40 13 7 4 0 0 76 11 4237
2020 Term 44 35 13 5 3 0 0 79 8 934
2020 Casual 59 31 6 2 0 0 1 91 2 282
2020 Student 45 42 8 1 0 3 1 91 1 77
2019 Indeterminate (permanent) 34 41 12 9 4 0 0 75 13 3724
2019 Term 40 38 13 5 4 0 0 79 8 1028
2019 Casual 55 31 9 2 1 1 0 87 4 381
2019 Student 50 34 9 5 1 1 1 85 6 171
2018 Indeterminate (permanent) 33 36 15 10 5 0 1 70 16 2974
2018 Term 32 38 17 7 5 0 0 71 13 895
2018 Casual 57 28 9 3 3 1 0 86 5 226
2018 Student 42 36 15 4 1 0 1 79 5 78
2017 Indeterminate (permanent) 34 38 14 9 5 0 0 72 14 3327
2017 Term 35 40 14 6 3 0 0 76 10 987
2017 Casual 55 29 10 2 1 1 0 86 3 226
2017 Student 59 32 7 2 0 0 0 91 2 56
2014 Indeterminate (permanent) 31 39 13 10 6 0 0 71 16 3616
2014 Term 36 39 14 7 3 1 0 75 10 794
2014 Casual 48 36 8 4 1 1 1 86 6 307
2014 Student 34 48 12 1 3 1 0 83 5 67
2014 Governor-in-council appointment 23 23 8 31 15 0 0 46 46 13

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 36 10 5 2 0 0 83 7 4262
2020 Term 50 33 10 4 2 0 0 84 6 939
2020 Casual 81 13 4 1 1 0 0 94 2 282
2020 Student 58 38 1 3 0 0 0 96 3 76
2019 Indeterminate (permanent) 45 36 10 5 3 0 0 82 8 3777
2019 Term 51 33 10 4 2 0 0 84 6 1040
2019 Casual 70 19 7 2 1 0 0 89 3 383
2019 Student 51 33 8 6 2 1 0 84 8 172
2018 Indeterminate (permanent) 42 39 11 5 3 0 0 81 9 2996
2018 Term 43 34 13 5 5 0 0 78 9 900
2018 Casual 63 26 6 3 1 0 0 90 5 226
2018 Student 53 33 8 5 0 0 1 87 5 78
2017 Indeterminate (permanent) 40 40 11 6 3 0 0 80 9 3323
2017 Term 46 36 10 4 3 1 0 83 7 985
2017 Casual 63 28 4 3 1 0 0 92 4 224
2017 Student 58 33 7 3 0 0 0 91 3 56
2014 Indeterminate (permanent) 41 38 11 6 3 0 0 79 10 3616
2014 Term 49 33 11 5 2 0 0 82 7 795
2014 Casual 60 27 8 3 2 0 0 88 4 306
2014 Student 49 36 7 6 1 0 0 85 7 67
2014 Governor-in-council appointment 69 23 8 0 0 0 0 92 0 13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 32 19 9 7 0 0 65 16 4249
2020 Term 52 31 10 5 1 0 1 84 6 936
2020 Casual 67 23 6 1 1 1 0 92 2 281
2020 Student 58 35 6 0 0 0 0 94 0 77
2019 Indeterminate (permanent) 36 32 19 8 4 0 1 68 13 3745
2019 Term 55 29 11 3 1 0 1 85 4 1031
2019 Casual 73 20 6 1 0 0 0 93 1 379
2019 Student 73 20 5 2 1 0 1 93 2 171
2018 Indeterminate (permanent) 34 33 17 9 5 0 1 68 14 3014
2018 Term 55 27 12 3 1 0 1 84 4 901
2018 Casual 67 25 7 0 0 0 0 93 0 227
2018 Student 67 27 4 3 0 0 0 94 3 79
2017 Indeterminate (permanent) 33 38 17 8 4 0 1 72 11 3341
2017 Term 50 34 11 3 0 0 1 86 3 987
2017 Casual 71 23 5 1 0 0 0 94 1 227
2017 Student 69 29 1 0 0 0 0 99 0 57
2014 Indeterminate (permanent) 31 34 19 9 6 0 1 67 15 3617
2014 Term 48 33 14 3 2 0 0 82 5 795
2014 Casual 65 25 7 1 1 0 2 91 2 307
2014 Student 65 24 9 0 2 0 0 89 2 66
2014 Governor-in-council appointment 46 15 15 8 8 0 8 67 17 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 26 35 18 7 0 1 25 40 4263
2020 Term 6 20 28 24 16 2 3 43 28 937
2020 Casual 1 8 27 28 32 1 2 62 10 279
2020 Student 1 12 32 29 23 1 1 53 14 75
2019 Indeterminate (permanent) 12 26 36 18 7 1 1 25 39 3766
2019 Term 9 20 30 22 15 1 4 39 30 1036
2019 Casual 3 15 23 29 26 2 3 58 19 380
2019 Student 8 14 26 26 23 2 3 51 23 172
2018 Indeterminate (permanent) 12 29 37 15 6 0 1 22 41 3000
2018 Term 9 24 29 21 13 2 2 36 34 892
2018 Casual 5 11 20 30 23 4 7 60 17 226
2018 Student 1 18 24 33 20 1 3 55 20 79
2017 Indeterminate (permanent) 13 29 36 14 6 0 2 21 42 3324
2017 Term 10 17 33 21 13 1 6 36 29 974
2017 Casual 3 10 27 22 27 1 10 56 14 225
2017 Student 6 13 32 14 26 3 7 44 20 57
2014 Indeterminate (permanent) 12 30 36 14 5 1 2 19 43 3611
2014 Term 8 19 35 18 13 2 5 33 29 792
2014 Casual 5 12 28 20 26 1 8 51 18 305
2014 Student 7 19 34 21 13 1 3 36 28 67
2014 Governor-in-council appointment 8 15 38 23 8 0 8 33 25 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 14 27 31 16 2 2 49 23 4240
2020 Term 6 11 20 26 28 5 3 59 19 934
2020 Casual 1 2 12 27 51 4 2 83 4 280
2020 Student 1 5 13 24 47 8 1 78 7 76
2019 Indeterminate (permanent) 9 18 29 27 15 1 2 43 27 3749
2019 Term 10 13 22 25 20 3 5 50 26 1033
2019 Casual 4 9 13 27 40 4 3 73 13 379
2019 Student 3 7 13 27 39 5 5 74 11 172
2018 Indeterminate (permanent) 9 18 31 26 13 2 2 40 28 2986
2018 Term 12 19 23 21 18 4 2 42 34 892
2018 Casual 5 8 14 18 37 7 10 66 16 226
2018 Student 0 6 15 37 37 3 3 77 7 79
2017 Indeterminate (permanent) 9 19 29 23 14 2 4 39 30 3313
2017 Term 10 14 26 20 19 4 7 43 27 966
2017 Casual 6 5 14 16 40 5 14 69 13 226
2017 Student 8 10 11 9 42 7 13 64 22 57
2014 Indeterminate (permanent) 11 21 31 21 10 3 3 34 33 3607
2014 Term 12 15 26 20 17 4 6 41 30 789
2014 Casual 7 10 16 24 32 4 7 63 19 305
2014 Student 6 7 24 22 33 4 3 60 15 67
2014 Governor-in-council appointment 8 15 54 8 8 0 8 17 25 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 20 34 21 10 2 2 33 32 4247
2020 Term 5 12 25 24 21 6 7 51 20 934
2020 Casual 1 3 14 31 40 6 5 80 4 279
2020 Student 3 8 22 41 18 5 3 64 11 76
2019 Indeterminate (permanent) 11 22 32 20 10 2 3 31 35 3756
2019 Term 8 14 26 22 17 6 7 45 25 1027
2019 Casual 4 9 17 19 38 7 6 66 15 379
2019 Student 6 12 22 22 28 3 8 56 20 172
2018 Indeterminate (permanent) 12 23 34 19 8 1 3 29 36 2993
2018 Term 7 17 23 23 16 6 7 45 28 886
2018 Casual 5 4 18 23 30 9 12 67 11 223
2018 Student 5 9 27 15 33 6 5 54 16 79
2017 Indeterminate (permanent) 14 22 32 17 9 2 5 27 38 3323
2017 Term 7 14 24 21 18 6 10 46 25 966
2017 Casual 4 3 15 25 31 7 14 72 9 226
2017 Student 2 9 21 17 32 11 9 61 13 57
2014 Indeterminate (permanent) 14 22 31 17 8 2 5 27 39 3604
2014 Term 6 12 23 22 19 6 12 49 22 790
2014 Casual 5 8 21 21 26 8 12 58 16 304
2014 Student 6 5 29 20 20 11 11 50 13 66
2014 Governor-in-council appointment 31 15 31 8 0 0 15 9 55 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 18 31 25 12 1 2 38 30 4238
2020 Term 4 8 21 26 32 2 6 64 14 931
2020 Casual 1 3 12 25 53 2 4 84 4 278
2020 Student 0 3 11 35 44 4 4 86 3 75
2019 Indeterminate (permanent) 9 18 35 23 13 1 2 36 28 3746
2019 Term 5 8 21 32 24 2 8 62 15 1029
2019 Casual 2 4 11 28 49 2 5 82 6 376
2019 Student 2 5 9 27 51 1 5 83 7 170
2018 Indeterminate (permanent) 10 19 37 23 10 1 1 33 29 2983
2018 Term 6 9 23 29 23 3 6 58 16 889
2018 Casual 2 4 11 28 40 3 10 80 7 225
2018 Student 3 1 13 34 43 4 3 82 4 79
2017 Indeterminate (permanent) 10 20 34 22 10 1 4 33 31 3316
2017 Term 5 9 24 25 26 2 9 57 15 968
2017 Casual 1 2 13 23 44 3 14 81 3 223
2017 Student 0 0 17 27 45 3 9 81 0 57
2014 Indeterminate (permanent) 12 19 34 21 9 1 4 32 33 3595
2014 Term 4 9 24 28 24 2 9 59 14 789
2014 Casual 3 4 13 27 38 3 11 77 8 305
2014 Student 1 1 18 31 34 3 10 76 3 67
2014 Governor-in-council appointment 8 8 31 31 23 0 0 54 15 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 21 29 22 12 1 2 35 35 4246
2020 Term 6 10 21 25 30 2 6 59 18 936
2020 Casual 0 4 14 25 49 4 4 81 4 278
2020 Student 0 8 9 20 57 3 4 82 8 76
2019 Indeterminate (permanent) 14 21 28 21 12 1 2 34 37 3749
2019 Term 7 14 21 24 26 2 7 54 23 1031
2019 Casual 2 4 11 25 49 4 5 80 7 378
2019 Student 4 6 12 18 48 2 9 75 11 172
2018 Indeterminate (permanent) 16 24 30 19 9 1 2 28 41 2989
2018 Term 9 14 24 26 19 3 5 48 26 891
2018 Casual 2 4 11 24 43 5 12 80 7 225
2018 Student 3 3 14 31 42 3 5 79 6 78
2017 Indeterminate (permanent) 16 24 28 16 10 1 4 27 43 3322
2017 Term 7 13 23 23 21 3 9 50 23 967
2017 Casual 1 4 12 18 46 5 13 79 7 225
2017 Student 5 7 15 27 33 5 8 69 13 57
2014 Indeterminate (permanent) 18 25 29 16 8 1 3 25 45 3610
2014 Term 8 14 22 20 24 3 9 50 25 788
2014 Casual 3 5 16 20 39 5 12 71 10 305
2014 Student 1 9 18 28 37 1 4 70 11 67
2014 Governor-in-council appointment 8 8 38 8 31 0 8 42 17 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 15 28 28 16 3 3 46 24 4238
2020 Term 8 12 17 22 26 10 6 57 23 933
2020 Casual 4 4 13 24 38 12 5 74 10 279
2020 Student 3 4 13 22 41 16 1 76 8 76
2019 Indeterminate (permanent) 13 20 28 23 13 2 2 37 34 3750
2019 Term 12 16 23 20 18 5 6 43 31 1033
2019 Casual 8 12 16 15 32 10 6 56 24 376
2019 Student 5 10 8 17 41 14 6 72 18 170
2018 Indeterminate (permanent) 12 21 30 23 11 2 1 35 34 2981
2018 Term 16 20 23 16 15 7 5 34 40 888
2018 Casual 11 10 19 12 28 10 10 50 26 224
2018 Student 5 10 18 18 38 5 5 63 17 78
2017 Indeterminate (permanent) 12 22 30 19 11 2 5 32 36 3325
2017 Term 15 19 24 16 14 5 8 34 39 973
2017 Casual 6 10 18 16 25 12 14 55 21 224
2017 Student 10 16 6 19 31 5 14 61 32 57
2014 Indeterminate (permanent) 12 20 28 22 11 3 4 36 34 3603
2014 Term 19 20 21 15 15 5 5 34 43 793
2014 Casual 15 15 16 11 21 11 12 41 39 307
2014 Student 10 10 22 21 19 12 4 48 25 67
2014 Governor-in-council appointment 31 15 31 15 8 0 0 23 46 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 19 33 22 11 2 2 35 30 4236
2020 Term 6 14 23 25 24 4 5 53 22 937
2020 Casual 1 4 15 27 42 5 6 78 5 280
2020 Student 4 4 21 31 28 8 4 67 9 75
2019 Indeterminate (permanent) 10 20 35 20 11 2 2 32 31 3745
2019 Term 6 12 28 23 21 4 6 49 20 1033
2019 Casual 4 8 17 21 39 6 5 67 14 378
2019 Student 5 8 18 20 36 7 6 64 15 169
2018 Indeterminate (permanent) 11 22 36 19 9 2 2 28 35 3000
2018 Term 9 14 28 23 17 4 5 43 26 893
2018 Casual 6 8 18 12 40 8 8 62 16 227
2018 Student 5 10 19 25 32 5 4 63 17 79
2017 Indeterminate (permanent) 12 21 36 17 8 2 4 27 35 3325
2017 Term 7 12 27 23 18 5 8 47 23 967
2017 Casual 3 6 17 21 34 6 14 68 11 224
2017 Student 4 8 16 20 33 8 11 66 15 57
2014 Indeterminate (permanent) 13 22 34 17 8 2 4 26 38 3605
2014 Term 6 16 28 21 18 4 7 44 24 790
2014 Casual 7 5 23 19 33 5 8 59 14 304
2014 Student 6 13 21 24 24 7 4 54 22 67
2014 Governor-in-council appointment 38 46 8 0 8 0 0 8 85 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 23 37 20 10 0 1 30 32 4255
2020 Term 7 19 32 22 18 2 1 40 26 938
2020 Casual 3 10 26 28 30 1 3 60 13 280
2020 Student 4 13 37 28 18 0 0 46 17 76
2019 Indeterminate (permanent) 10 18 35 24 12 1 1 37 28 3756
2019 Term 8 16 31 24 16 1 4 42 25 1036
2019 Casual 5 11 27 22 30 3 3 55 16 379
2019 Student 5 8 28 22 34 1 3 58 13 172
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 30 18 7 4 6 5 67 13 4255
2020 Term 34 25 20 5 3 7 6 68 9 937
2020 Casual 52 18 14 2 2 8 3 80 5 282
2020 Student 36 18 12 3 1 18 12 78 6 77
2019 Indeterminate (permanent) 31 30 16 9 6 5 2 67 16 3761
2019 Term 34 28 15 7 6 7 4 70 14 1034
2019 Casual 49 22 11 4 3 6 5 80 7 381
2019 Student 46 18 10 4 4 8 11 78 10 171
2018 Indeterminate (permanent) 24 34 18 9 6 5 3 64 16 2996
2018 Term 23 31 19 8 7 7 4 61 18 893
2018 Casual 36 26 16 4 2 9 7 74 7 225
2018 Student 38 27 10 5 3 10 6 78 9 78
2017 Indeterminate (permanent) 28 33 15 9 7 4 4 66 17 3340
2017 Term 32 30 17 7 5 5 5 68 13 985
2017 Casual 52 20 8 4 2 8 7 83 8 227
2017 Student 46 17 11 5 2 9 11 78 8 57
2014 Indeterminate (permanent) 32 32 14 8 6 4 3 70 15 3618
2014 Term 38 27 13 7 4 8 4 73 12 794
2014 Casual 51 22 8 4 1 8 6 85 6 307
2014 Student 54 19 12 0 1 9 4 84 2 67
2014 Governor-in-council appointment 31 31 8 15 8 0 8 67 25 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 28 9 7 4 1 0 81 11 4245
2020 Term 55 25 10 5 4 1 0 81 9 935
2020 Casual 72 17 4 3 1 2 0 91 5 283
2020 Student 68 22 0 5 0 5 0 95 5 77
2019 Indeterminate (permanent) 49 29 9 8 5 1 0 79 13 3762
2019 Term 52 26 9 6 5 1 0 79 12 1037
2019 Casual 64 22 7 4 3 1 0 86 7 381
2019 Student 71 15 5 6 2 1 1 87 8 173
2018 Indeterminate (permanent) 45 31 9 8 6 1 0 77 14 2993
2018 Term 45 29 10 8 7 2 0 75 15 888
2018 Casual 63 24 5 4 3 0 0 87 8 227
2018 Student 58 25 6 8 3 0 0 83 10 77
2017 Indeterminate (permanent) 46 30 8 8 6 1 0 77 14 3338
2017 Term 51 26 9 7 5 1 0 78 12 988
2017 Casual 67 20 3 6 2 1 1 89 8 227
2017 Student 63 24 6 5 0 2 0 89 5 57
2014 Indeterminate (permanent) 48 30 8 8 5 1 0 79 13 3615
2014 Term 53 27 7 7 4 1 0 82 12 794
2014 Casual 68 19 4 4 3 2 0 88 7 307
2014 Student 66 22 3 4 4 0 0 88 9 67
2014 Governor-in-council appointment 38 31 8 8 8 0 8 75 17 13

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 30 6 4 2 0 0 89 5 4234
2020 Term 64 24 6 3 2 0 0 89 5 934
2020 Casual 77 17 3 2 1 0 0 94 3 280
2020 Student 77 15 3 3 1 1 0 93 4 74
2019 Indeterminate (permanent) 52 33 6 6 3 0 0 85 9 3759
2019 Term 56 30 6 4 3 0 0 87 7 1035
2019 Casual 67 26 3 3 1 0 0 94 4 381
2019 Student 76 18 2 3 1 0 0 94 4 172
2018 Indeterminate (permanent) 51 35 6 5 2 0 0 86 8 2987
2018 Term 52 33 7 5 3 0 0 85 8 891
2018 Casual 72 23 2 1 2 0 0 95 3 226
2018 Student 65 24 3 6 1 0 0 90 8 78
2017 Indeterminate (permanent) 47 37 8 6 3 0 0 83 9 3332
2017 Term 50 35 7 5 2 0 0 86 7 988
2017 Casual 68 24 2 3 2 0 1 92 5 227
2017 Student 79 10 7 3 2 0 0 89 5 56
2014 Indeterminate (permanent) 47 38 7 6 2 0 0 85 8 3611
2014 Term 52 34 7 5 1 1 0 86 6 795
2014 Casual 66 25 4 4 1 0 0 92 5 306
2014 Student 61 30 1 1 4 1 0 92 6 67
2014 Governor-in-council appointment 62 23 8 8 0 0 0 85 8 13

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 33 11 4 2 1 0 83 5 4224
2020 Term 49 30 13 3 2 3 1 82 4 930
2020 Casual 63 21 7 2 1 4 3 89 3 279
2020 Student 55 36 3 3 0 1 3 95 3 76
2019 Indeterminate (permanent) 47 35 11 4 3 1 0 83 6 3767
2019 Term 44 34 12 4 2 2 1 81 6 1041
2019 Casual 58 25 11 3 1 2 1 85 3 383
2019 Student 60 24 9 3 1 1 2 87 4 173
2018 Indeterminate (permanent) 44 36 11 5 3 1 0 82 7 2992
2018 Term 38 35 14 5 3 3 1 76 9 891
2018 Casual 52 30 9 1 1 5 1 87 3 226
2018 Student 59 27 9 5 0 0 0 86 5 78

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 23 12 5 4 5 2 77 10 4261
2020 Term 45 21 14 4 5 7 3 75 10 936
2020 Casual 59 17 10 3 2 5 5 83 6 283
2020 Student 60 22 5 1 1 6 4 91 3 77
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 25 13 4 3 1 4 79 7 4254
2020 Term 39 23 17 6 3 3 9 70 10 939
2020 Casual 44 17 15 5 0 3 16 74 7 283
2020 Student 36 25 19 7 3 3 8 69 10 75
2019 Indeterminate (permanent) 51 25 13 4 3 1 3 79 7 3772
2019 Term 40 22 19 5 5 1 8 68 11 1038
2019 Casual 44 17 18 2 5 3 11 71 8 381
2019 Student 43 25 14 5 2 3 8 76 8 173

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 31 11 7 4 0 0 78 11 4258
2020 Term 55 26 8 6 4 1 1 82 10 938
2020 Casual 64 18 8 6 1 1 1 84 8 282
2020 Student 40 36 10 8 1 0 4 80 9 77
2019 Indeterminate (permanent) 45 31 12 8 4 0 0 77 12 3768
2019 Term 48 29 11 6 5 0 1 78 11 1039
2019 Casual 53 27 11 3 4 1 0 81 7 381
2019 Student 46 28 13 9 3 1 0 74 12 173
2018 Indeterminate (permanent) 39 35 13 8 5 0 0 75 12 2973
2018 Term 41 34 11 7 5 1 1 76 12 897
2018 Casual 57 26 8 5 3 1 1 84 9 223
2018 Student 49 32 10 5 4 0 0 81 9 78
2017 Indeterminate (permanent) 40 35 11 8 5 0 1 76 13 3341
2017 Term 46 35 10 5 3 0 1 82 8 989
2017 Casual 56 25 8 5 5 0 1 82 9 227
2017 Student 56 22 9 10 4 0 0 77 14 57
2014 Indeterminate (permanent) 40 36 11 8 5 0 0 76 13 3618
2014 Term 45 32 11 7 3 1 1 78 11 794
2014 Casual 53 28 9 4 3 1 2 83 7 307
2014 Student 43 42 7 4 3 0 0 85 7 67
2014 Governor-in-council appointment 31 15 31 15 8 0 0 46 23 13

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 25 12 5 5 1 1 78 10 4252
2020 Term 53 23 12 6 4 2 1 78 9 937
2020 Casual 63 13 12 2 1 4 3 83 4 280
2020 Student 55 30 5 1 3 4 3 90 4 77

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 29 10 6 4 1 1 80 10 4264
2020 Term 54 26 10 5 3 1 1 82 8 939
2020 Casual 74 14 5 3 3 1 1 89 6 282
2020 Student 48 34 10 4 3 0 1 83 7 77
2019 Indeterminate (permanent) 48 31 10 7 3 1 0 80 10 3758
2019 Term 54 26 10 5 3 1 1 81 8 1034
2019 Casual 64 23 6 3 3 1 1 88 6 381
2019 Student 58 23 9 4 3 2 1 83 7 172
2018 Indeterminate (permanent) 45 31 10 7 5 1 0 78 12 2968
2018 Term 50 29 10 6 4 1 0 80 10 894
2018 Casual 62 19 9 6 1 1 1 83 7 222
2018 Student 60 26 8 5 1 0 0 86 6 78
2017 Indeterminate (permanent) 44 34 8 8 5 1 0 79 13 3336
2017 Term 50 32 9 5 3 1 0 83 8 988
2017 Casual 60 23 8 5 3 0 1 84 8 227
2017 Student 62 29 3 6 0 0 0 91 6 57
2014 Indeterminate (permanent) 44 34 10 7 5 1 0 78 12 3619
2014 Term 50 31 8 6 3 1 0 83 9 795
2014 Casual 60 26 7 4 1 2 1 88 5 307
2014 Student 55 30 6 4 1 0 3 88 6 67
2014 Governor-in-council appointment 33 42 8 8 8 0 0 75 17 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 4270
2020 Term 31 69 940
2020 Casual 15 85 281
2020 Student 38 62 77

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 18 9 3 3 5 12 82 7 4263
2020 Term 38 14 13 4 4 9 18 71 11 939
2020 Casual 33 9 16 1 2 8 30 68 5 283
2020 Student 55 16 3 1 0 6 19 95 2 77

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 26 9 5 4 0 0 82 9 4268
2020 Term 58 24 9 4 3 1 1 84 7 940
2020 Casual 75 17 3 2 2 1 1 93 4 283
2020 Student 61 28 4 5 1 0 0 89 7 75
2019 Indeterminate (permanent) 54 27 9 6 3 0 0 81 9 3775
2019 Term 56 26 9 4 3 0 0 83 8 1041
2019 Casual 67 22 6 3 2 0 0 89 6 383
2019 Student 65 20 7 5 3 0 0 86 8 173
2018 Indeterminate (permanent) 48 28 11 7 5 0 0 76 12 2972
2018 Term 50 29 10 4 6 1 0 80 10 893
2018 Casual 64 21 6 4 3 0 0 86 7 222
2018 Student 67 22 5 4 3 0 0 88 6 78
2017 Indeterminate (permanent) 50 29 10 6 5 0 0 79 11 3334
2017 Term 56 25 10 5 3 0 0 82 8 986
2017 Casual 68 18 7 3 4 0 0 87 7 227
2017 Student 75 15 3 6 2 0 0 89 8 57
2014 Indeterminate (permanent) 49 30 10 6 4 0 0 80 10 3616
2014 Term 56 28 9 5 2 1 0 84 7 795
2014 Casual 69 17 8 3 2 0 1 87 4 307
2014 Student 66 27 3 3 1 0 0 93 4 67
2014 Governor-in-council appointment 46 31 8 8 8 0 0 77 15 13
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 31 13 7 4 8 0 74 12 4268
2020 Term 45 24 12 3 3 12 1 79 7 938
2020 Casual 67 14 7 3 0 7 1 89 3 283
2020 Student 60 26 5 1 0 8 0 93 1 77
2019 Indeterminate (permanent) 30 34 16 9 5 6 0 68 15 3767
2019 Term 40 28 13 5 5 8 1 75 10 1042
2019 Casual 54 24 8 1 1 11 1 89 1 383
2019 Student 63 15 6 2 0 13 1 90 3 173
2018 Indeterminate (permanent) 29 32 17 9 6 6 0 66 17 2993
2018 Term 37 27 13 7 7 8 1 71 15 894
2018 Casual 57 18 8 1 2 12 2 87 4 223
2018 Student 52 28 9 0 0 10 1 90 0 79
2017 Indeterminate (permanent) 28 33 16 10 6 7 0 66 17 3341
2017 Term 37 32 13 6 4 7 1 75 11 987
2017 Casual 54 20 8 3 2 11 2 85 6 227
2017 Student 59 22 13 1 0 6 0 86 1 57
2014 Indeterminate (permanent) 28 35 15 8 5 8 0 69 14 3611
2014 Term 44 27 13 4 2 10 0 79 7 795
2014 Casual 53 25 8 2 0 12 1 89 3 307
2014 Student 55 29 2 3 2 11 0 93 5 66
2014 Governor-in-council appointment 38 0 38 8 0 15 0 45 9 13

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 33 15 8 6 3 0 70 15 4256
2020 Term 44 28 13 6 4 4 0 76 10 932
2020 Casual 66 18 7 2 0 5 1 90 3 282
2020 Student 58 27 9 4 0 1 0 87 4 77
2019 Indeterminate (permanent) 28 35 17 11 6 2 0 64 18 3761
2019 Term 39 30 14 8 6 4 0 72 14 1041
2019 Casual 54 24 12 3 1 6 0 84 4 381
2019 Student 61 18 10 3 2 5 1 83 6 172
2018 Indeterminate (permanent) 26 33 18 12 8 2 0 61 21 2986
2018 Term 34 28 16 9 9 4 0 65 18 891
2018 Casual 57 22 9 1 2 8 2 87 3 223
2018 Student 56 26 9 1 0 6 1 89 1 78
2017 Indeterminate (permanent) 26 35 18 11 7 2 0 62 19 3337
2017 Term 37 31 14 9 6 3 0 70 16 988
2017 Casual 53 23 11 2 2 7 2 83 5 227
2017 Student 60 15 13 2 0 10 0 83 2 57
2014 Indeterminate (permanent) 25 35 19 11 7 3 0 62 19 3613
2014 Term 42 27 16 6 4 5 0 72 11 795
2014 Casual 55 24 8 3 1 9 1 87 4 307
2014 Student 55 27 6 1 4 6 0 87 6 67
2014 Governor-in-council appointment 31 15 31 15 8 0 0 46 23 13

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 34 19 12 6 4 0 62 18 4253
2020 Term 36 27 17 8 4 7 0 69 13 935
2020 Casual 57 22 9 1 0 9 1 88 2 283
2020 Student 42 26 12 3 3 16 0 80 6 77
2019 Indeterminate (permanent) 20 33 21 14 8 5 0 55 23 3759
2019 Term 30 28 20 9 6 7 1 63 15 1037
2019 Casual 47 23 14 3 1 10 1 80 5 380
2019 Student 45 24 9 4 1 17 1 83 6 173
2018 Indeterminate (permanent) 17 33 21 16 8 5 0 53 26 2987
2018 Term 26 27 19 11 8 8 1 59 21 891
2018 Casual 49 22 7 2 3 16 2 85 6 221
2018 Student 47 27 10 3 1 11 1 84 4 79
2017 Indeterminate (permanent) 18 35 21 14 8 5 0 55 23 3334
2017 Term 29 30 17 10 6 7 0 64 17 984
2017 Casual 44 22 15 1 3 12 2 77 5 226
2017 Student 52 18 13 7 0 11 0 78 7 57
2014 Indeterminate (permanent) 17 33 21 16 8 6 0 52 25 3612
2014 Term 31 28 18 9 4 9 1 66 15 795
2014 Casual 41 27 10 5 1 13 2 80 8 307
2014 Student 37 28 7 4 4 18 0 80 11 67
2014 Governor-in-council appointment 23 23 31 15 8 0 0 46 23 13

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 36 16 15 7 2 0 61 22 4262
2020 Term 36 30 15 10 6 3 0 68 16 939
2020 Casual 56 25 8 4 1 6 0 86 6 283
2020 Student 44 36 10 3 1 5 0 85 4 77
2019 Indeterminate (permanent) 18 33 18 18 10 2 0 52 29 3767
2019 Term 30 32 16 10 7 4 0 65 18 1038
2019 Casual 47 27 11 7 2 6 1 79 10 383
2019 Student 42 27 13 8 2 8 1 75 11 173
2018 Indeterminate (permanent) 16 33 19 18 11 2 0 50 30 2991
2018 Term 26 31 16 12 11 4 0 60 23 890
2018 Casual 49 24 9 7 2 8 1 80 10 224
2018 Student 44 37 6 8 1 4 0 84 9 79
2017 Indeterminate (permanent) 17 34 19 16 10 3 0 53 27 3335
2017 Term 28 32 15 13 8 4 0 62 22 986
2017 Casual 47 22 11 5 3 10 2 79 8 226
2017 Student 40 36 10 6 0 6 2 82 7 57
2014 Indeterminate (permanent) 17 34 19 16 10 3 0 53 28 3610
2014 Term 31 29 17 13 6 5 0 63 20 793
2014 Casual 41 30 12 6 2 8 1 78 9 304
2014 Student 33 39 9 3 6 10 0 80 10 67
2014 Governor-in-council appointment 38 15 31 8 8 0 0 54 15 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 26 15 5 3 6 1 75 8 4263
2020 Term 56 18 11 3 2 9 2 82 5 939
2020 Casual 42 14 7 3 3 24 6 81 9 283
2020 Student 44 17 14 5 1 16 3 75 8 77
2019 Indeterminate (permanent) 42 24 16 6 3 7 1 73 10 3777
2019 Term 57 18 8 4 4 8 1 84 8 1036
2019 Casual 48 11 9 4 2 21 6 81 8 383
2019 Student 58 16 8 3 2 12 1 85 6 172
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 45 14 7 2 1 0 76 9 4259
2020 Term 42 39 11 5 1 1 0 82 6 939
2020 Casual 60 28 8 2 0 1 0 89 2 283
2020 Student 51 34 5 6 0 4 0 88 7 77
2019 Indeterminate (permanent) 28 46 15 8 2 1 0 74 10 3766
2019 Term 35 43 13 5 2 1 0 79 7 1037
2019 Casual 51 32 11 3 1 2 0 84 5 383
2019 Student 51 35 8 3 1 2 0 88 4 173
2018 Indeterminate (permanent) 26 47 15 8 4 1 0 73 12 2984
2018 Term 32 40 17 6 3 2 0 73 9 899
2018 Casual 44 38 12 3 1 2 1 84 4 226
2018 Student 48 38 10 3 0 1 0 87 3 79
2017 Indeterminate (permanent) 28 43 15 9 4 1 0 71 13 3335
2017 Term 36 40 13 6 3 1 0 78 9 981
2017 Casual 54 32 8 2 1 1 1 88 4 227
2017 Student 49 45 4 2 0 0 0 94 2 57
2014 Indeterminate (permanent) 27 43 16 8 4 2 0 71 13 3615
2014 Term 38 40 12 6 2 1 0 80 8 795
2014 Casual 45 35 13 5 1 1 1 81 6 306
2014 Student 52 34 10 3 0 0 0 87 3 67
2014 Governor-in-council appointment 31 23 15 23 8 0 0 54 31 13

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 41 18 14 5 2 0 62 19 4244
2020 Term 32 37 16 8 4 3 0 71 12 937
2020 Casual 57 28 8 4 0 4 0 88 4 282
2020 Student 47 30 9 4 1 8 0 84 6 76
2019 Indeterminate (permanent) 16 37 21 17 7 2 0 54 24 3756
2019 Term 25 38 17 11 6 3 0 65 17 1032
2019 Casual 44 30 12 6 3 5 0 78 9 378
2019 Student 41 28 16 6 2 7 0 75 9 173

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 38 12 7 3 2 1 77 11 4255
2020 Term 40 30 12 8 4 4 1 74 14 941
2020 Casual 59 23 6 4 2 3 4 87 6 282
2020 Student 41 25 17 5 3 5 4 72 9 76
2019 Indeterminate (permanent) 36 38 12 8 4 2 1 76 12 3768
2019 Term 37 33 13 8 5 2 0 72 14 1034
2019 Casual 49 26 10 5 3 3 3 81 9 384
2019 Student 45 20 12 10 5 5 3 71 16 173
2018 Indeterminate (permanent) 38 39 10 6 4 1 1 79 11 2995
2018 Term 35 35 13 7 6 3 1 74 13 898
2018 Casual 47 31 8 5 5 3 2 82 10 226
2018 Student 41 29 14 9 1 5 1 74 11 79
2017 Indeterminate (permanent) 42 37 10 6 3 1 1 80 10 3331
2017 Term 42 35 9 7 5 2 1 79 12 980
2017 Casual 53 26 9 4 4 2 3 83 8 225
2017 Student 37 27 4 12 6 10 4 74 21 57
2014 Indeterminate (permanent) 41 39 9 6 3 2 1 82 9 3615
2014 Term 44 32 10 7 3 3 1 79 10 793
2014 Casual 52 31 5 3 3 4 3 88 6 307
2014 Student 57 28 6 3 6 0 0 85 9 67
2014 Governor-in-council appointment 62 23 0 8 8 0 0 85 15 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 38 15 5 3 1 0 77 8 4251
2020 Term 48 32 14 4 2 2 0 80 6 933
2020 Casual 71 19 7 1 1 1 0 91 3 282
2020 Student 56 31 6 0 1 5 0 92 1 77
2019 Indeterminate (permanent) 33 38 19 6 3 1 0 71 10 3752
2019 Term 41 34 15 5 4 2 0 76 9 1037
2019 Casual 56 25 11 3 1 3 1 85 3 381
2019 Student 53 28 13 3 2 2 0 82 5 173
2018 Indeterminate (permanent) 34 37 18 6 4 1 0 72 10 2985
2018 Term 35 37 17 6 3 2 0 73 9 893
2018 Casual 50 29 13 3 1 3 1 82 4 227
2018 Student 48 38 8 3 0 4 0 89 3 79

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 23 19 13 10 10 2 51 27 4244
2020 Term 32 23 17 8 6 12 2 64 16 932
2020 Casual 55 19 13 2 2 8 2 81 5 283
2020 Student 42 27 10 1 3 10 6 83 5 77
2019 Indeterminate (permanent) 20 23 21 15 10 9 2 48 29 3762
2019 Term 26 23 20 10 9 9 3 56 22 1034
2019 Casual 43 19 14 5 3 12 3 73 10 384
2019 Student 42 18 9 7 4 13 8 75 13 171
2018 Indeterminate (permanent) 18 24 20 14 13 9 2 47 30 2986
2018 Term 21 24 20 10 12 11 2 52 25 900
2018 Casual 39 22 14 5 4 13 4 73 10 223
2018 Student 38 29 9 8 3 11 3 78 12 79
2017 Indeterminate (permanent) 18 25 17 15 14 9 3 48 32 3331
2017 Term 20 25 17 13 13 11 2 51 29 987
2017 Casual 37 21 12 6 4 12 8 72 12 227
2017 Student 32 21 12 7 2 20 7 72 12 57
2014 Indeterminate (permanent) 17 23 18 16 14 9 2 46 34 3615
2014 Term 24 21 17 14 10 11 3 51 28 793
2014 Casual 33 22 16 6 3 14 7 69 11 305
2014 Student 39 25 9 1 6 7 12 80 9 67
2014 Governor-in-council appointment 38 15 15 23 8 0 0 54 31 13

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 35 18 13 7 2 0 61 20 4255
2020 Term 35 30 16 10 5 4 0 67 16 934
2020 Casual 52 19 13 4 4 7 1 77 8 282
2020 Student 51 30 6 1 3 8 1 89 4 77
2019 Indeterminate (permanent) 23 36 18 13 9 1 0 60 22 3760
2019 Term 30 33 16 9 9 2 0 65 19 1035
2019 Casual 41 24 14 7 4 7 2 72 12 382
2019 Student 51 27 9 2 4 6 1 84 7 173
2018 Indeterminate (permanent) 21 35 18 14 10 2 0 58 24 2989
2018 Term 25 29 18 13 12 3 0 55 26 898
2018 Casual 43 26 14 4 5 5 2 75 10 226
2018 Student 53 31 4 4 0 9 0 92 4 78
2017 Indeterminate (permanent) 24 34 18 13 10 2 0 59 23 3335
2017 Term 26 32 16 13 8 3 1 61 22 986
2017 Casual 41 25 11 7 4 10 3 75 12 227
2017 Student 63 17 11 2 2 6 0 84 4 57
2014 Indeterminate (permanent) 21 33 18 15 11 2 0 56 26 3617
2014 Term 23 28 19 15 11 5 0 53 27 791
2014 Casual 32 24 16 6 5 12 4 67 13 307
2014 Student 36 28 12 7 7 4 4 70 16 67
2014 Governor-in-council appointment 15 15 31 8 15 0 15 36 27 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 32 15 14 11 2 1 59 26 4268
2020 Term 32 29 14 12 7 4 1 64 20 940
2020 Casual 43 21 13 5 6 5 6 72 13 281
2020 Student 34 27 14 3 4 6 12 75 8 77
2019 Indeterminate (permanent) 23 33 16 13 12 2 1 58 26 3776
2019 Term 30 30 14 11 13 2 0 62 24 1038
2019 Casual 37 19 13 10 8 7 6 65 20 384
2019 Student 43 26 10 3 4 5 9 80 9 172
2018 Indeterminate (permanent) 24 30 15 14 13 2 1 56 28 2987
2018 Term 23 26 16 14 18 3 1 51 33 899
2018 Casual 35 24 14 7 9 8 3 66 18 227
2018 Student 41 34 10 8 5 1 1 77 13 79
2017 Indeterminate (permanent) 22 28 16 16 15 2 1 52 32 3329
2017 Term 23 31 14 16 13 3 1 56 29 986
2017 Casual 34 18 12 10 9 9 7 63 23 225
2017 Student 44 32 8 8 4 5 0 79 12 57
2014 Indeterminate (permanent) 19 26 15 17 19 2 2 47 37 3614
2014 Term 21 22 15 18 20 4 1 45 40 794
2014 Casual 24 17 12 13 12 10 12 53 32 307
2014 Student 31 21 10 4 16 4 12 63 25 67
2014 Governor-in-council appointment 0 0 23 8 8 0 62 0 40 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 24 14 7 5 1 3 73 12 4270
2020 Term 51 22 14 5 3 1 4 77 8 937
2020 Casual 70 15 5 2 0 1 6 92 3 283
2020 Student 56 25 9 3 0 1 6 87 3 77
2019 Indeterminate (permanent) 47 25 15 6 4 1 3 75 10 3767
2019 Term 51 23 13 4 3 2 4 78 7 1038
2019 Casual 63 17 6 2 1 1 10 90 3 383
2019 Student 67 14 6 2 3 0 7 88 6 173

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 25 14 6 4 1 2 75 10 4264
2020 Term 45 22 16 7 4 3 3 71 11 937
2020 Casual 70 14 6 1 1 2 4 91 3 282
2020 Student 65 16 10 3 1 0 5 85 4 77
2019 Indeterminate (permanent) 44 25 16 7 4 1 3 72 11 3749
2019 Term 40 23 18 8 6 2 2 66 15 1037
2019 Casual 52 16 12 4 3 3 10 78 8 382
2019 Student 61 18 8 3 2 1 7 86 6 173

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 10 5 3 3 4 4 88 6 4253
2020 Term 73 9 5 2 2 5 4 90 4 927
2020 Casual 86 3 3 1 0 2 5 95 1 282
2020 Student 91 4 1 0 0 0 4 99 0 77
2019 Indeterminate (permanent) 74 9 5 2 3 4 3 89 5 3752
2019 Term 70 10 8 2 3 5 3 86 5 1033
2019 Casual 78 6 3 1 1 2 9 95 2 380
2019 Student 86 3 2 1 1 1 7 97 1 173

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 12 5 2 2 2 7 90 4 4252
2020 Term 67 13 6 2 1 3 7 89 4 934
2020 Casual 76 10 5 0 0 2 6 94 0 282
2020 Student 84 9 1 0 0 0 5 99 0 77
2019 Indeterminate (permanent) 77 7 4 1 2 2 7 93 3 3750
2019 Term 72 10 5 1 1 3 7 91 3 1031
2019 Casual 73 7 3 1 1 3 13 95 2 383
2019 Student 80 5 0 1 2 1 11 97 3 173

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 43 17 8 3 4 1 70 12 4251
2020 Term 27 38 18 6 3 7 1 70 10 935
2020 Casual 39 34 14 4 0 5 4 81 4 282
2020 Student 31 43 9 5 0 10 1 84 6 77
2019 Indeterminate (permanent) 21 43 19 8 4 3 0 67 13 3765
2019 Term 23 39 21 7 5 4 1 65 13 1037
2019 Casual 33 32 16 6 4 8 2 72 10 382
2019 Student 36 34 13 9 1 5 1 75 11 171
2018 Indeterminate (permanent) 23 38 21 9 6 4 0 63 15 2994
2018 Term 23 32 22 9 7 6 0 59 18 900
2018 Casual 35 28 18 4 6 7 3 69 11 227
2018 Student 41 32 15 9 0 4 0 75 9 79
2017 Indeterminate (permanent) 22 38 20 10 5 4 0 63 16 3339
2017 Term 22 37 19 10 6 6 0 63 17 984
2017 Casual 33 30 20 4 2 8 3 70 7 227
2017 Student 39 45 6 2 2 6 0 89 4 57

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 38 13 6 3 2 0 78 9 4245
2020 Term 49 34 9 4 2 2 0 84 6 933
2020 Casual 72 18 4 3 0 2 1 93 3 282
2020 Student 61 33 4 0 0 1 1 96 0 76
2019 Indeterminate (permanent) 40 38 12 5 3 1 0 79 9 3752
2019 Term 45 36 10 5 3 1 0 82 8 1031
2019 Casual 59 27 8 2 1 2 1 89 3 377
2019 Student 65 25 6 2 1 0 0 90 3 172
2018 Indeterminate (permanent) 44 39 10 4 3 1 0 83 7 2989
2018 Term 51 32 10 4 3 1 0 83 7 897
2018 Casual 73 17 5 1 1 2 0 92 2 228
2018 Student 72 23 1 4 0 0 0 95 4 78
2017 Indeterminate (permanent) 41 40 10 5 2 1 0 82 8 3340
2017 Term 49 34 8 4 2 2 0 85 6 988
2017 Casual 65 25 5 3 1 0 1 91 4 227
2017 Student 66 28 2 2 2 0 0 94 4 57
2014 Indeterminate (permanent) 46 35 10 4 3 2 0 83 7 3617
2014 Term 57 30 8 2 1 2 0 89 3 795
2014 Casual 70 21 5 2 1 2 0 92 3 307
2014 Student 76 18 1 0 1 1 1 97 2 67
2014 Governor-in-council appointment 69 15 15 0 0 0 0 85 0 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 36 12 4 3 3 0 81 7 4254
2020 Term 50 30 11 3 1 4 1 84 4 933
2020 Casual 71 16 5 2 0 5 1 92 3 281
2020 Student 55 27 5 1 0 12 0 93 1 77
2019 Indeterminate (permanent) 47 34 11 3 2 2 0 83 5 3756
2019 Term 51 29 11 4 2 2 1 82 6 1031
2019 Casual 62 22 8 1 1 5 1 89 2 381
2019 Student 69 17 8 1 1 3 1 90 2 173
2018 Indeterminate (permanent) 45 35 12 3 2 2 0 83 5 2985
2018 Term 49 31 11 4 2 3 1 82 6 896
2018 Casual 69 19 7 1 1 3 0 91 2 225
2018 Student 65 19 6 4 0 5 0 89 4 78
2017 Indeterminate (permanent) 43 35 14 3 3 3 0 80 6 3328
2017 Term 46 33 12 3 2 3 1 82 6 987
2017 Casual 64 19 9 2 2 3 2 87 4 226
2017 Student 57 24 6 3 0 9 2 90 3 57
2014 Indeterminate (permanent) 48 32 11 3 2 4 0 83 5 3612
2014 Term 60 25 8 3 1 3 1 88 4 792
2014 Casual 63 21 6 2 1 5 1 91 3 306
2014 Student 73 15 4 0 1 4 1 94 2 67
2014 Governor-in-council appointment 69 31 0 0 0 0 0 100 0 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 34 12 3 2 2 0 82 5 4262
2020 Term 49 32 9 3 3 3 0 84 6 939
2020 Casual 68 17 6 1 1 7 1 92 2 282
2020 Student 51 30 9 0 0 8 1 90 0 76

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 31 11 6 4 4 2 78 11 4249
2020 Term 46 27 10 6 5 5 1 78 11 936
2020 Casual 64 21 6 3 1 3 2 89 5 283
2020 Student 45 27 12 4 1 5 5 81 6 77

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 32 8 4 2 0 0 86 5 4257
2020 Term 65 24 6 2 1 0 0 90 4 936
2020 Casual 83 12 3 2 0 0 0 95 2 282
2020 Student 78 17 3 1 0 1 0 96 1 77
2019 Indeterminate (permanent) 51 34 9 4 2 0 0 85 7 3768
2019 Term 58 30 7 3 2 0 0 88 5 1039
2019 Casual 74 19 5 1 0 1 0 94 2 382
2019 Student 78 16 4 2 0 0 0 94 2 170
2018 Indeterminate (permanent) 49 35 9 4 3 0 0 84 7 2986
2018 Term 53 32 8 4 3 0 0 86 6 896
2018 Casual 79 15 4 1 1 1 0 95 1 227
2018 Student 80 18 3 0 0 0 0 97 0 79
2017 Indeterminate (permanent) 46 38 9 4 3 0 0 84 7 3332
2017 Term 55 32 6 4 2 0 0 88 6 987
2017 Casual 71 21 3 3 1 0 1 93 3 224
2017 Student 80 16 4 0 0 0 0 96 0 57
2014 Indeterminate (permanent) 49 35 9 4 3 0 0 84 7 3615
2014 Term 63 29 5 2 1 0 0 92 3 794
2014 Casual 76 18 4 1 1 0 0 94 2 305
2014 Student 83 11 3 0 3 0 0 94 3 65
2014 Governor-in-council appointment 62 23 8 0 8 0 0 85 8 13

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 31 12 5 3 0 0 79 9 4247
2020 Term 54 28 13 3 2 0 0 82 5 934
2020 Casual 82 12 4 1 1 0 0 95 2 282
2020 Student 74 17 8 1 0 0 0 91 1 76
2019 Indeterminate (permanent) 45 31 14 5 4 1 0 77 10 3763
2019 Term 47 30 11 6 5 0 0 78 11 1034
2019 Casual 70 19 6 4 1 1 0 89 5 379
2019 Student 71 16 6 5 2 0 0 87 8 172
2018 Indeterminate (permanent) 41 34 14 6 5 0 0 75 10 2982
2018 Term 42 30 15 5 7 1 0 72 12 896
2018 Casual 70 21 6 0 2 1 0 92 2 228
2018 Student 68 27 3 0 1 1 0 96 1 79
2017 Indeterminate (permanent) 39 33 16 6 5 1 0 73 12 3333
2017 Term 44 31 14 7 3 1 0 76 10 984
2017 Casual 67 22 7 2 1 0 1 90 3 227
2017 Student 74 18 6 0 2 0 0 92 2 57
2014 Indeterminate (permanent) 33 36 17 8 5 1 0 70 13 3615
2014 Term 44 35 11 6 3 0 0 80 9 794
2014 Casual 62 26 7 3 2 0 0 88 5 307
2014 Student 58 31 7 1 1 0 0 90 3 67
2014 Governor-in-council appointment 46 15 15 15 8 0 0 62 23 13

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 33 12 6 3 0 0 78 9 4245
2020 Term 51 31 11 5 2 0 0 82 7 932
2020 Casual 81 13 4 2 0 0 0 94 2 280
2020 Student 70 21 8 1 0 0 0 91 1 77
2019 Indeterminate (permanent) 43 34 12 6 4 0 0 77 10 3749
2019 Term 46 31 12 7 4 0 0 77 11 1032
2019 Casual 68 20 7 4 1 0 0 88 5 381
2019 Student 68 22 3 5 2 0 0 90 7 173
2018 Indeterminate (permanent) 39 36 14 6 4 0 0 76 10 2972
2018 Term 39 34 13 8 5 0 0 73 13 888
2018 Casual 67 24 5 3 1 1 1 91 3 226
2018 Student 72 24 1 1 0 1 0 97 1 79
2017 Indeterminate (permanent) 37 36 15 7 5 0 0 73 12 3329
2017 Term 42 33 13 8 4 1 0 75 12 984
2017 Casual 63 27 5 4 0 0 1 91 4 227
2017 Student 75 21 2 2 0 0 0 96 2 57
2014 Indeterminate (permanent) 33 37 16 8 5 0 0 71 13 3615
2014 Term 42 36 11 8 2 0 0 79 10 793
2014 Casual 61 25 7 4 2 0 0 87 6 306
2014 Student 58 36 0 4 1 0 0 94 6 67
2014 Governor-in-council appointment 46 15 15 15 8 0 0 62 23 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 26 15 8 5 2 0 71 14 4267
2020 Term 40 23 19 7 6 4 0 67 13 937
2020 Casual 59 21 11 4 2 2 1 82 7 283
2020 Student 48 22 18 5 3 4 0 73 8 77
2019 Indeterminate (permanent) 42 25 16 9 6 2 0 68 16 3771
2019 Term 34 23 18 11 10 3 0 60 21 1039
2019 Casual 50 19 16 6 4 3 2 72 10 381
2019 Student 46 16 14 11 3 7 3 68 16 173
2018 Indeterminate (permanent) 38 26 17 9 7 3 0 66 16 2993
2018 Term 33 25 17 9 12 3 0 61 21 898
2018 Casual 54 18 16 5 1 3 1 76 7 227
2018 Student 48 23 15 5 4 5 0 75 9 79
2017 Indeterminate (permanent) 36 27 17 9 7 3 1 66 17 3335
2017 Term 38 23 16 11 8 4 0 64 20 988
2017 Casual 44 25 15 9 2 3 2 73 11 226
2017 Student 51 15 11 9 2 10 3 76 12 57
2014 Indeterminate (permanent) 33 27 17 11 8 4 1 63 20 3615
2014 Term 37 24 16 11 7 4 1 64 19 795
2014 Casual 45 17 17 7 4 6 4 69 12 307
2014 Student 31 16 25 10 9 4 3 52 21 67
2014 Governor-in-council appointment 38 15 31 0 8 0 8 58 8 13
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 27 38 35 4270
2020 Term 28 30 41 940
2020 Casual 15 52 33 282
2020 Student 29 21 51 77
2019 Indeterminate (permanent) 30 34 36 3780
2019 Term 32 29 38 1042
2019 Casual 29 40 31 383
2019 Student 46 17 38 173
2018 Indeterminate (permanent) 30 36 34 3014
2018 Term 32 29 39 900
2018 Casual 23 39 37 226
2018 Student 39 18 43 79
2017 Indeterminate (permanent) 31 37 32 3336
2017 Term 27 38 35 990
2017 Casual 29 38 34 226
2017 Student 28 27 44 57
2014 Indeterminate (permanent) 28 36 35 3616
2014 Term 29 36 35 795
2014 Casual 37 30 33 306
2014 Student 46 16 37 67
2014 Governor-in-council appointment 38 38 23 13

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 10 53 28 3 0 6 1172
2020 Term 1 49 30 5 9 6 264
2020 Casual 0 9 10 9 69 3 42
2020 Student 0 5 0 9 86 0 22
2019 Indeterminate (permanent) 10 50 28 5 0 7 1156
2019 Term 2 45 33 6 7 6 334
2019 Casual 2 5 10 7 75 2 115
2019 Student 0 5 3 3 89 1 79
2018 Indeterminate (permanent) 11 46 30 4 0 8 920
2018 Term 2 38 35 8 10 7 279
2018 Casual 2 13 8 9 66 2 53
2017 Indeterminate (permanent) 12 43 32 5 0 8 1021
2017 Term 2 43 30 9 9 8 263
2017 Casual 1 4 6 7 81 0 65
2017 Student 0 7 7 7 79 0 17
2014 Indeterminate (permanent) 14 38 33 6 9999 9 1018
2014 Term 2 38 33 14 9999 14 229
2014 Casual 3 15 20 14 9999 49 113
2014 Student 0 16 23 16 9999 45 31
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 4265
2020 Term 8 92 941
2019 Indeterminate (permanent) 12 88 3768
2019 Term 11 89 1038
2019 Casual 4 96 383
2019 Student 3 97 173
2018 Indeterminate (permanent) 12 88 3004
2018 Term 10 90 904
2018 Casual 3 97 226

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 401
2020 Term 57 43 79
2019 Indeterminate (permanent) 50 50 435
2019 Term 59 41 109
2019 Casual 62 38 16
2018 Indeterminate (permanent) 49 51 371
2018 Term 57 43 94

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 65 35 401
2020 Term 47 53 79
2019 Indeterminate (permanent) 64 36 435
2019 Term 55 45 109
2019 Casual 31 69 16
2018 Indeterminate (permanent) 61 39 371
2018 Term 57 43 94

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 401
2020 Term 0 100 79
2019 Indeterminate (permanent) 6 94 435
2019 Term 4 96 109
2018 Indeterminate (permanent) 9 91 371

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 401
2020 Term 0 100 79
2019 Indeterminate (permanent) 0 100 435
2019 Term 0 100 109
2019 Casual 0 100 16
2018 Term 0 100 94

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 401
2020 Term 9 91 79
2019 Indeterminate (permanent) 3 97 435
2018 Indeterminate (permanent) 3 97 371
2018 Term 6 94 94

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 401
2019 Indeterminate (permanent) 5 95 435
2019 Term 6 94 109
2019 Casual 0 100 16
2018 Indeterminate (permanent) 4 96 371
2018 Term 5 95 94

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 401
2019 Indeterminate (permanent) 3 97 435
2019 Casual 0 100 16
2018 Indeterminate (permanent) 3 97 371

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 401
2020 Term 29 71 79
2019 Indeterminate (permanent) 32 68 424
2019 Term 30 70 106
2018 Indeterminate (permanent) 40 60 371
2018 Term 26 74 93

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 401
2020 Term 34 66 79
2019 Indeterminate (permanent) 38 62 424
2019 Term 39 61 106
2019 Casual 41 59 16
2018 Indeterminate (permanent) 37 63 371
2018 Term 40 60 93

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 401
2020 Term 39 61 79
2019 Indeterminate (permanent) 47 53 424
2019 Term 37 63 106
2018 Indeterminate (permanent) 47 53 371
2018 Term 40 60 93

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 401
2020 Term 42 58 79
2019 Indeterminate (permanent) 43 57 424
2019 Term 44 56 106
2019 Casual 45 55 16
2018 Indeterminate (permanent) 42 58 371
2018 Term 49 51 93

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 401
2020 Term 24 76 79
2019 Indeterminate (permanent) 30 70 424
2019 Term 23 77 106
2018 Indeterminate (permanent) 33 67 371
2018 Term 24 76 93

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 401
2020 Term 52 48 79
2019 Indeterminate (permanent) 53 47 424
2019 Term 50 50 106
2019 Casual 51 49 16
2018 Indeterminate (permanent) 51 49 371
2018 Term 47 53 93

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 401
2020 Term 24 76 79
2019 Indeterminate (permanent) 34 66 424
2019 Term 24 76 106
2018 Indeterminate (permanent) 34 66 371
2018 Term 22 78 93

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 401
2020 Term 0 100 79
2019 Casual 0 100 16
2018 Term 0 100 93

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 401
2020 Term 7 93 79
2019 Indeterminate (permanent) 9 91 424
2019 Term 15 85 106
2018 Indeterminate (permanent) 8 92 371
2018 Term 10 90 93

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 401
2020 Term 12 88 79
2019 Indeterminate (permanent) 8 92 424
2019 Term 9 91 106
2019 Casual 0 100 16
2018 Indeterminate (permanent) 11 89 371
2018 Term 6 94 93

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 401
2020 Term 50 50 79
2019 Indeterminate (permanent) 49 51 424
2019 Term 46 54 106
2019 Casual 41 59 16
2018 Indeterminate (permanent) 48 52 371
2018 Term 46 54 93

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 401
2020 Term 18 82 79
2019 Indeterminate (permanent) 22 78 424
2019 Term 15 85 106
2018 Indeterminate (permanent) 21 79 371
2018 Term 23 77 93

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 401
2020 Term 14 86 79
2019 Indeterminate (permanent) 16 84 424
2019 Term 15 85 106
2018 Indeterminate (permanent) 15 85 371
2018 Term 7 93 93

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 401
2020 Term 51 49 79
2019 Indeterminate (permanent) 55 45 423
2019 Term 46 54 106
2019 Casual 43 57 16
2018 Indeterminate (permanent) 55 45 370
2018 Term 41 59 94

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 401
2020 Term 23 77 79
2019 Indeterminate (permanent) 29 71 423
2019 Term 21 79 106
2018 Indeterminate (permanent) 24 76 370
2018 Term 21 79 94

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 401
2019 Indeterminate (permanent) 8 92 423
2019 Casual 0 100 16
2018 Indeterminate (permanent) 6 94 370

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 401
2020 Term 16 84 79
2019 Indeterminate (permanent) 17 83 423
2019 Term 19 81 106
2019 Casual 0 100 16
2018 Indeterminate (permanent) 19 81 370
2018 Term 7 93 94

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 401
2020 Term 13 87 79
2019 Indeterminate (permanent) 12 88 423
2019 Term 9 91 106
2018 Indeterminate (permanent) 10 90 370
2018 Term 9 91 94

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 401
2019 Indeterminate (permanent) 4 96 423
2019 Term 6 94 106
2019 Casual 0 100 16
2018 Indeterminate (permanent) 4 96 370

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 401
2020 Term 18 82 79
2019 Indeterminate (permanent) 11 89 423
2019 Term 13 87 106
2018 Indeterminate (permanent) 11 89 370
2018 Term 12 88 94

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 401
2020 Term 8 92 79
2019 Indeterminate (permanent) 10 90 423
2019 Term 8 92 106
2018 Indeterminate (permanent) 10 90 370
2018 Term 11 89 94

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 401
2020 Term 21 79 79
2019 Indeterminate (permanent) 28 72 423
2019 Term 28 72 106
2019 Casual 50 50 16
2018 Indeterminate (permanent) 27 73 370
2018 Term 39 61 94

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 379
2019 Indeterminate (permanent) 10 90 405
2019 Term 16 84 99
2018 Indeterminate (permanent) 12 88 354
2018 Term 14 86 91

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 379
2019 Indeterminate (permanent) 18 82 405
2019 Term 29 71 99
2019 Casual 38 62 16
2018 Indeterminate (permanent) 15 85 354
2018 Term 27 73 91

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 379
2019 Indeterminate (permanent) 7 93 405
2019 Term 20 80 99
2018 Indeterminate (permanent) 10 90 354
2018 Term 15 85 91

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 379
2019 Indeterminate (permanent) 6 94 405
2019 Term 13 87 99
2018 Indeterminate (permanent) 7 93 354
2018 Term 9 91 91

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 379
2019 Indeterminate (permanent) 11 89 405
2019 Term 13 87 99
2018 Indeterminate (permanent) 9 91 354
2018 Term 6 94 91

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 379
2019 Indeterminate (permanent) 11 89 405
2019 Term 11 89 99
2018 Indeterminate (permanent) 12 88 354
2018 Term 17 83 91

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 379
2019 Indeterminate (permanent) 13 87 405
2018 Indeterminate (permanent) 12 88 354
2018 Term 8 92 91

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 379
2019 Indeterminate (permanent) 12 88 405
2019 Term 18 82 99
2018 Indeterminate (permanent) 10 90 354
2018 Term 26 74 91

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 379
2019 Indeterminate (permanent) 15 85 405
2019 Term 19 81 99
2018 Indeterminate (permanent) 12 88 354
2018 Term 16 84 91

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 379
2019 Indeterminate (permanent) 32 68 405
2019 Term 29 71 99
2018 Indeterminate (permanent) 28 72 354
2018 Term 34 66 91

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 379
2019 Indeterminate (permanent) 8 92 405
2019 Term 10 90 99
2018 Indeterminate (permanent) 9 91 354
2018 Term 10 90 91

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 379
2019 Indeterminate (permanent) 47 53 405
2019 Term 43 57 99
2019 Casual 45 55 16
2018 Indeterminate (permanent) 50 50 354
2018 Term 54 46 91

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 379
2019 Indeterminate (permanent) 2 98 405
2019 Casual 0 100 16
2018 Indeterminate (permanent) 2 98 354

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 379
2019 Indeterminate (permanent) 53 47 405
2019 Term 42 58 99
2019 Casual 41 59 16
2018 Indeterminate (permanent) 54 46 354
2018 Term 47 53 91

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 379
2019 Indeterminate (permanent) 3 97 405
2019 Term 6 94 99
2019 Casual 0 100 16
2018 Indeterminate (permanent) 2 98 354

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 379
2019 Indeterminate (permanent) 12 88 405
2019 Term 7 93 99
2018 Indeterminate (permanent) 12 88 354
2018 Term 8 92 91

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 16 17 6 4 30 7 56 16 4261
2020 Term 28 14 14 3 2 30 9 69 8 938
2020 Casual 49 7 9 2 0 23 11 83 4 281
2020 Student 29 6 6 1 0 39 18 82 3 77
2019 Indeterminate (permanent) 17 16 21 7 6 27 7 50 19 3773
2019 Term 23 14 17 5 3 25 12 61 13 1039
2019 Casual 35 11 13 2 2 24 13 73 6 384
2019 Student 25 9 9 1 2 38 16 74 8 173
2018 Indeterminate (permanent) 17 18 22 6 6 27 5 50 17 2999
2018 Term 19 16 21 3 4 28 9 55 11 900
2018 Casual 38 6 11 2 2 31 11 76 6 226
2018 Student 25 17 12 1 1 30 14 74 5 77
2017 Indeterminate (permanent) 16 19 20 6 6 26 9 53 17 3332
2017 Term 24 15 18 4 3 25 10 61 11 987
2017 Casual 30 14 9 3 2 29 13 76 8 227
2017 Student 27 3 13 2 0 37 19 67 4 57
2014 Indeterminate (permanent) 17 17 19 7 6 27 8 52 19 3617
2014 Term 23 14 17 4 4 27 12 61 12 795
2014 Casual 29 11 11 3 1 30 15 73 7 307
2014 Student 27 19 6 0 1 28 18 86 3 67
2014 Governor-in-council appointment 8 31 23 0 8 15 15 56 11 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 29 17 5 3 11 1 71 10 4265
2020 Term 44 23 13 3 2 14 1 79 6 939
2020 Casual 66 15 8 1 0 9 1 90 1 282
2020 Student 51 14 10 1 0 22 1 85 2 77
2019 Indeterminate (permanent) 32 28 18 6 4 11 1 68 12 3769
2019 Term 40 24 14 4 3 13 2 75 8 1040
2019 Casual 55 17 10 2 1 12 3 85 3 382
2019 Student 42 21 8 2 2 22 3 85 5 173
2018 Indeterminate (permanent) 29 31 19 6 4 10 1 67 12 2996
2018 Term 33 27 18 4 3 14 2 71 8 902
2018 Casual 55 18 7 1 2 15 2 88 3 227
2018 Student 45 24 9 1 0 19 1 87 2 75
2017 Indeterminate (permanent) 28 30 20 6 4 11 2 66 12 3333
2017 Term 38 25 17 3 2 13 2 74 6 984
2017 Casual 46 24 6 2 1 17 4 89 4 227
2017 Student 44 19 9 0 0 20 8 87 0 57
2014 Indeterminate (permanent) 27 29 18 6 4 15 1 66 12 3617
2014 Term 40 20 17 3 2 15 2 73 7 794
2014 Casual 44 19 13 3 1 17 2 79 5 306
2014 Student 43 21 6 6 1 18 4 83 10 67
2014 Governor-in-council appointment 46 15 15 0 8 15 0 73 9 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 4262
2020 Term 6 94 937
2020 Casual 2 98 281
2020 Student 0 100 77
2019 Indeterminate (permanent) 8 92 3764
2019 Term 8 92 1039
2019 Casual 3 97 380
2019 Student 6 94 172
2018 Indeterminate (permanent) 7 93 3000
2018 Term 7 93 897
2018 Casual 2 98 227

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 341
2019 Indeterminate (permanent) 35 65 283
2019 Term 31 69 80
2018 Indeterminate (permanent) 32 68 205
2018 Term 45 55 64

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 78 22 341
2019 Indeterminate (permanent) 79 21 283
2019 Term 73 27 80
2018 Indeterminate (permanent) 81 19 205
2018 Term 69 31 64

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 341
2019 Indeterminate (permanent) 3 97 283
2019 Term 10 90 80
2019 Casual 0 100 10
2019 Student 0 100 10
2018 Indeterminate (permanent) 4 96 205

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 341
2019 Indeterminate (permanent) 0 100 283
2018 Indeterminate (permanent) 0 100 205
2018 Term 0 100 64

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 341
2019 Indeterminate (permanent) 4 96 283
2019 Term 9 91 80
2018 Indeterminate (permanent) 5 95 205
2018 Term 7 93 64

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 341
2019 Indeterminate (permanent) 6 94 283
2019 Term 9 91 80
2018 Indeterminate (permanent) 5 95 205

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 341
2019 Indeterminate (permanent) 7 93 283
2019 Term 9 91 80
2018 Indeterminate (permanent) 6 94 205
2018 Term 13 87 64

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 341
2019 Indeterminate (permanent) 25 75 283
2019 Term 51 49 80
2018 Indeterminate (permanent) 24 76 206
2018 Term 35 65 63

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 341
2019 Indeterminate (permanent) 21 79 283
2019 Term 45 55 80
2018 Indeterminate (permanent) 20 80 206
2018 Term 33 67 63

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 341
2019 Indeterminate (permanent) 16 84 283
2019 Term 31 69 80
2018 Indeterminate (permanent) 14 86 206
2018 Term 23 77 63

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 341
2019 Indeterminate (permanent) 6 94 283
2019 Term 11 89 80
2018 Indeterminate (permanent) 4 96 206
2018 Term 10 90 63

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 27 73 341
2019 Indeterminate (permanent) 29 71 283
2019 Term 23 77 80
2018 Indeterminate (permanent) 25 75 206
2018 Term 20 80 63

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 21 79 341
2019 Indeterminate (permanent) 22 78 283
2019 Term 23 77 80
2018 Indeterminate (permanent) 19 81 206
2018 Term 19 81 63

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 341
2019 Indeterminate (permanent) 4 96 283
2019 Term 9 91 80
2018 Indeterminate (permanent) 3 97 206

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 2 98 283
2019 Term 0 100 80

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 341
2019 Indeterminate (permanent) 11 89 283
2018 Indeterminate (permanent) 12 88 206

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 341
2019 Indeterminate (permanent) 20 80 283
2019 Term 8 92 80
2018 Indeterminate (permanent) 18 82 206
2018 Term 12 88 63

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 57
2019 Indeterminate (permanent) 0 100 283
2019 Student 0 100 10
2018 Term 0 100 63

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 341
2019 Indeterminate (permanent) 20 80 283
2019 Term 6 94 80
2018 Indeterminate (permanent) 18 82 206

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 341
2019 Term 0 100 80
2018 Indeterminate (permanent) 0 100 206
2018 Term 0 100 63

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 341
2019 Indeterminate (permanent) 18 82 283
2019 Term 19 81 80
2018 Indeterminate (permanent) 21 79 206
2018 Term 21 79 63

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 341
2019 Indeterminate (permanent) 30 70 280
2019 Term 26 74 79
2018 Indeterminate (permanent) 31 69 206
2018 Term 24 76 64

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 341
2019 Indeterminate (permanent) 14 86 280
2019 Term 6 94 79
2019 Casual 0 100 10
2019 Student 0 100 10
2018 Indeterminate (permanent) 15 85 206

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 341
2019 Indeterminate (permanent) 4 96 280
2018 Term 0 100 64

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 341
2019 Indeterminate (permanent) 16 84 280
2019 Term 9 91 79
2019 Casual 0 100 10
2019 Student 0 100 10
2018 Indeterminate (permanent) 17 83 206
2018 Term 12 88 64

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 341
2019 Indeterminate (permanent) 7 93 280
2018 Indeterminate (permanent) 8 92 206

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 341
2019 Indeterminate (permanent) 5 95 280
2018 Indeterminate (permanent) 4 96 206

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 341
2019 Indeterminate (permanent) 10 90 280
2019 Term 8 92 79
2018 Indeterminate (permanent) 6 94 206
2018 Term 7 93 64

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 341
2019 Indeterminate (permanent) 9 91 280
2018 Indeterminate (permanent) 9 91 206
2018 Term 9 91 64

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 341
2019 Indeterminate (permanent) 46 54 280
2019 Term 59 41 79
2018 Indeterminate (permanent) 53 47 206
2018 Term 50 50 64

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 325
2019 Indeterminate (permanent) 6 94 246
2018 Indeterminate (permanent) 6 94 199

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 325
2019 Indeterminate (permanent) 14 86 246
2018 Indeterminate (permanent) 14 86 199
2018 Term 16 84 60

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 325
2019 Indeterminate (permanent) 5 95 246
2018 Indeterminate (permanent) 4 96 199
2018 Term 8 92 60

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 325
2019 Indeterminate (permanent) 4 96 246
2018 Indeterminate (permanent) 3 97 199

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 3 97 246

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 325
2019 Indeterminate (permanent) 8 92 246
2018 Indeterminate (permanent) 5 95 199
2018 Term 11 89 60

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 325
2019 Indeterminate (permanent) 8 92 246
2018 Indeterminate (permanent) 9 91 199
2018 Term 8 92 60

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 325
2019 Indeterminate (permanent) 12 88 246
2018 Indeterminate (permanent) 11 89 199
2018 Term 19 81 60

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 325
2019 Indeterminate (permanent) 12 88 246
2018 Indeterminate (permanent) 13 87 199
2018 Term 10 90 60

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 325
2019 Indeterminate (permanent) 27 73 246
2018 Indeterminate (permanent) 24 76 199
2018 Term 26 74 60

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 325
2019 Indeterminate (permanent) 11 89 246
2018 Indeterminate (permanent) 8 92 199
2018 Term 8 92 60

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 45 55 325
2019 Indeterminate (permanent) 48 52 246
2018 Indeterminate (permanent) 51 49 199
2018 Term 55 45 60

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 3 97 246
2018 Indeterminate (permanent) 2 98 199
2018 Term 0 100 60

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 62 38 325
2019 Indeterminate (permanent) 59 41 246
2018 Indeterminate (permanent) 62 38 199
2018 Term 53 47 60

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 325
2019 Indeterminate (permanent) 4 96 246
2018 Indeterminate (permanent) 4 96 199

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 325
2019 Indeterminate (permanent) 8 92 246
2018 Indeterminate (permanent) 13 87 199
2018 Term 17 83 60

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 17 18 4 4 32 6 59 12 4255
2020 Term 29 16 13 2 2 32 6 72 7 937
2020 Casual 49 9 11 1 0 22 8 83 2 283
2020 Student 30 13 8 0 0 34 16 85 0 77
2019 Indeterminate (permanent) 20 15 21 4 3 30 7 55 11 3763
2019 Term 26 15 17 3 3 26 10 64 9 1036
2019 Casual 38 9 13 1 1 27 12 76 3 384
2019 Student 28 10 8 1 2 36 14 79 6 173
2018 Indeterminate (permanent) 18 18 23 4 3 30 5 55 10 2994
2018 Term 22 17 19 3 3 29 8 61 9 900
2018 Casual 38 7 14 1 1 29 9 74 3 229
2018 Student 34 13 10 4 0 29 10 77 6 77
2017 Indeterminate (permanent) 17 18 19 3 3 32 8 58 9 3333
2017 Term 24 16 18 2 2 29 9 65 7 985
2017 Casual 34 12 9 1 2 28 13 79 5 227
2017 Student 28 15 7 4 0 37 10 80 7 57
2014 Indeterminate (permanent) 18 16 20 3 3 33 8 58 9 3611
2014 Term 26 13 16 3 1 31 11 66 8 793
2014 Casual 30 10 10 2 0 34 14 76 5 306
2014 Student 30 21 1 0 1 28 18 94 3 67
2014 Governor-in-council appointment 38 8 15 0 0 23 15 75 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 31 17 4 3 9 1 73 8 4264
2020 Term 44 25 12 3 2 13 2 81 5 940
2020 Casual 66 15 8 1 0 9 1 89 1 281
2020 Student 52 21 8 0 0 18 1 90 0 77
2019 Indeterminate (permanent) 36 26 19 4 3 12 1 71 8 3765
2019 Term 41 23 14 4 3 14 2 76 7 1038
2019 Casual 55 17 11 1 1 12 3 85 2 383
2019 Student 47 18 9 1 2 21 2 85 4 172
2018 Indeterminate (permanent) 32 30 19 4 3 11 1 71 8 2997
2018 Term 36 27 16 3 3 14 2 74 7 900
2018 Casual 56 19 9 2 1 12 3 87 3 229
2018 Student 51 24 9 1 0 13 1 88 1 78
2017 Indeterminate (permanent) 32 30 18 3 3 13 2 73 6 3329
2017 Term 39 27 14 3 2 12 2 78 5 983
2017 Casual 48 22 5 1 2 18 4 89 4 225
2017 Student 46 22 11 0 0 18 4 86 0 57
2014 Indeterminate (permanent) 31 28 17 3 2 17 2 72 6 3613
2014 Term 44 21 15 3 1 15 2 78 4 792
2014 Casual 47 17 10 2 1 19 4 84 4 306
2014 Student 48 27 3 0 0 18 4 96 0 67
2014 Governor-in-council appointment 62 15 15 0 0 8 0 83 0 13

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 2 7 24 17 39 12 0 9 64 126
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 22 18 11 13 0 2 57 25 4267
2020 Term 38 20 16 10 15 0 2 59 26 939
2020 Casual 44 21 20 7 7 0 0 65 15 283
2020 Student 55 22 8 4 4 0 8 83 8 77

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 28 21 12 10 0 1 57 22 4255
2020 Term 33 28 21 10 7 1 1 62 17 936
2020 Casual 46 28 13 8 4 1 0 75 12 281
2020 Student 42 28 21 3 4 0 3 72 7 76
2019 Indeterminate (permanent) 18 26 23 15 18 0 1 44 32 3774
2019 Term 22 29 20 14 14 1 1 51 28 1039
2019 Casual 32 28 20 9 10 0 0 61 19 383
2019 Student 27 26 20 12 12 0 3 55 25 173
2018 Indeterminate (permanent) 13 22 25 16 22 0 1 36 38 3002
2018 Term 16 22 22 16 23 0 2 38 40 901
2018 Casual 28 24 21 11 13 1 3 53 25 228
2018 Student 24 20 30 13 10 0 3 45 23 79
2017 Indeterminate (permanent) 14 20 21 17 26 0 2 34 44 3336
2017 Term 12 17 18 22 30 0 1 29 53 988
2017 Casual 24 21 20 11 20 1 2 47 32 226
2017 Student 25 24 19 15 13 2 2 52 29 57

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 25 26 18 14 0 0 42 32 4267
2020 Term 29 28 26 11 6 0 1 57 17 937
2020 Casual 56 28 11 4 1 1 0 84 4 280
2020 Student 43 34 12 8 1 0 3 79 9 77
2019 Indeterminate (permanent) 18 26 27 17 11 0 1 44 28 3771
2019 Term 29 30 24 10 5 1 1 60 16 1038
2019 Casual 57 27 12 3 1 0 0 85 4 383
2019 Student 49 27 14 7 2 0 1 77 9 172
2018 Indeterminate (permanent) 14 25 29 19 12 0 0 39 31 3005
2018 Term 26 29 25 13 7 0 1 55 19 898
2018 Casual 50 25 18 2 2 1 2 77 4 229
2018 Student 37 39 14 9 0 0 1 77 9 79
2017 Indeterminate (permanent) 14 26 29 18 12 0 1 40 30 3337
2017 Term 28 30 25 11 5 1 1 58 16 989
2017 Casual 49 28 15 5 2 0 1 78 7 227
2017 Student 37 29 24 8 1 0 2 67 9 57

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 27 23 14 11 0 1 50 26 4250
2020 Term 42 25 17 6 5 0 4 71 12 937
2020 Casual 67 21 7 3 0 1 1 90 3 283
2020 Student 62 22 10 0 3 1 1 87 3 77
2019 Indeterminate (permanent) 24 30 24 13 8 1 1 54 21 3749
2019 Term 40 28 17 7 3 1 5 72 10 1035
2019 Casual 69 17 7 3 1 0 2 88 5 383
2019 Student 66 19 7 4 1 1 2 88 5 173
2018 Indeterminate (permanent) 18 28 27 15 10 0 2 47 25 2986
2018 Term 35 25 20 9 5 1 5 64 15 898
2018 Casual 60 18 13 3 2 1 4 82 5 229
2018 Student 53 32 6 4 1 1 3 88 5 79
2017 Indeterminate (permanent) 18 30 25 16 9 0 2 49 26 3328
2017 Term 37 29 16 8 5 1 4 69 14 985
2017 Casual 54 24 13 2 1 0 5 82 4 225
2017 Student 54 27 14 2 1 0 2 83 3 57

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 25 22 15 12 2 1 50 27 4248
2020 Term 35 25 18 9 9 2 2 63 19 939
2020 Casual 66 19 8 3 1 2 1 88 4 282
2020 Student 46 32 13 4 1 0 4 81 5 76
2019 Indeterminate (permanent) 21 25 24 16 12 1 1 47 28 3754
2019 Term 30 25 21 13 8 1 2 57 22 1040
2019 Casual 62 18 9 4 3 1 2 82 8 383
2019 Student 58 21 10 5 5 1 1 79 11 172
2018 Indeterminate (permanent) 17 24 26 18 13 1 1 42 31 2989
2018 Term 33 21 20 12 10 2 2 56 23 897
2018 Casual 57 19 9 5 4 2 3 81 9 228
2018 Student 47 29 11 8 1 3 1 79 9 79
2017 Indeterminate (permanent) 17 25 24 17 13 1 2 44 31 3331
2017 Term 29 25 20 11 8 2 3 58 21 986
2017 Casual 51 26 12 4 1 1 5 81 6 226
2017 Student 47 22 21 3 6 0 2 70 9 57

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 23 15 8 6 0 4 69 16 4240
2020 Term 61 21 8 3 2 0 4 85 6 935
2020 Casual 81 8 4 0 0 2 4 95 0 282
2020 Student 71 18 3 0 1 0 7 96 1 76
2019 Indeterminate (permanent) 47 24 14 6 4 0 4 75 10 3751
2019 Term 62 20 8 2 2 1 5 87 4 1036
2019 Casual 75 9 6 1 0 1 8 92 2 383
2019 Student 79 8 3 1 2 0 7 94 3 171
2018 Indeterminate (permanent) 42 26 16 6 5 0 5 71 12 2990
2018 Term 59 19 9 3 3 1 6 83 7 894
2018 Casual 71 11 7 1 0 2 8 92 1 227
2018 Student 69 19 8 1 0 1 1 91 1 78
2017 Indeterminate (permanent) 41 26 15 7 4 1 7 72 11 3332
2017 Term 57 21 9 2 1 1 9 87 4 986
2017 Casual 68 15 7 2 0 1 7 90 2 227
2017 Student 76 13 4 4 0 0 2 91 4 57

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 26 21 13 12 0 1 53 26 4258
2020 Term 36 27 18 10 8 0 0 64 18 936
2020 Casual 62 21 13 2 1 1 0 84 3 283
2020 Student 42 22 27 4 5 0 0 64 9 77
2019 Indeterminate (permanent) 30 28 21 11 9 0 1 59 20 3764
2019 Term 36 31 17 8 7 0 1 68 15 1038
2019 Casual 58 21 10 6 3 0 2 81 9 383
2019 Student 57 21 10 6 5 0 1 80 11 173
2018 Indeterminate (permanent) 25 27 23 13 10 0 1 53 24 2999
2018 Term 37 25 18 9 9 0 1 63 19 899
2018 Casual 50 18 15 8 4 2 4 72 12 228
2018 Student 44 32 13 9 3 0 0 76 11 79
2017 Indeterminate (permanent) 26 29 23 11 9 0 1 56 20 3322
2017 Term 36 28 18 9 7 0 2 65 17 984
2017 Casual 46 26 16 5 2 0 3 75 8 227
2017 Student 43 28 19 4 6 0 0 72 10 57

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 22 19 11 11 0 6 56 24 4250
2020 Term 37 20 16 10 8 0 8 63 20 936
2020 Casual 57 18 13 3 2 0 6 80 6 282
2020 Student 58 14 12 1 1 0 13 84 3 77

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 34 21 8 4 1 2 67 12 4236
2020 Term 41 27 18 7 4 1 3 70 11 933
2020 Casual 73 16 7 2 0 0 1 90 2 282
2020 Student 58 30 6 3 0 0 3 91 3 77
2019 Indeterminate (permanent) 29 36 21 8 5 1 1 66 13 3758
2019 Term 37 32 17 6 4 1 2 72 11 1035
2019 Casual 56 22 12 2 2 1 4 83 4 383
2019 Student 54 28 9 3 2 2 2 85 5 172
2018 Indeterminate (permanent) 23 35 25 9 6 1 1 59 15 2987
2018 Term 32 30 22 7 5 2 2 65 13 898
2018 Casual 53 24 13 2 1 3 5 83 3 225
2018 Student 49 37 9 4 1 0 0 86 5 78
2017 Indeterminate (permanent) 27 33 21 11 5 1 2 62 17 3321
2017 Term 37 30 16 7 5 1 3 70 13 983
2017 Casual 54 31 6 3 2 1 3 89 5 226
2017 Student 60 23 12 2 4 0 0 82 6 57

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 31 24 13 9 0 1 54 22 4236
2020 Term 37 30 18 8 4 1 3 70 12 932
2020 Casual 66 22 7 2 1 0 1 90 3 279
2020 Student 56 27 10 3 3 0 1 84 5 77
2019 Indeterminate (permanent) 22 32 25 13 7 0 1 55 20 3758
2019 Term 35 33 17 8 4 1 2 70 12 1034
2019 Casual 60 21 11 4 2 1 2 82 6 382
2019 Student 51 29 11 3 3 1 1 82 7 172
2018 Indeterminate (permanent) 17 32 27 15 8 0 1 50 23 2995
2018 Term 32 27 22 10 6 2 1 62 16 896
2018 Casual 54 21 14 3 1 2 5 80 5 226
2018 Student 45 29 17 6 1 0 1 75 8 78
2017 Indeterminate (permanent) 18 31 26 16 8 1 1 50 24 3321
2017 Term 32 31 20 9 4 1 3 66 13 982
2017 Casual 56 26 9 3 2 1 4 86 5 227
2017 Student 56 17 16 8 0 2 0 75 8 56

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 30 21 10 6 0 1 62 17 4240
2020 Term 42 27 17 8 4 1 2 71 12 935
2020 Casual 68 21 6 4 1 0 0 89 5 282
2020 Student 44 23 18 12 3 0 0 68 14 77
2019 Indeterminate (permanent) 30 32 20 10 6 0 1 64 16 3757
2019 Term 41 30 17 5 4 1 1 73 10 1034
2019 Casual 65 16 10 5 2 1 2 82 7 381
2019 Student 41 31 15 6 6 1 1 72 13 170
2018 Indeterminate (permanent) 25 32 24 11 7 0 1 57 19 2977
2018 Term 35 26 21 9 5 2 2 63 15 897
2018 Casual 49 28 11 5 1 2 4 82 6 224
2018 Student 40 28 21 8 3 0 1 69 10 78
2017 Indeterminate (permanent) 27 31 22 12 7 0 2 59 19 3323
2017 Term 39 27 17 7 5 1 3 70 12 982
2017 Casual 56 26 9 4 2 0 3 84 7 227
2017 Student 42 29 19 4 6 0 0 71 10 57

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 27 16 8 6 1 1 70 14 4240
2020 Term 47 25 16 7 5 0 1 72 12 930
2020 Casual 75 15 6 2 0 1 0 91 3 279
2020 Student 71 13 10 3 0 0 3 87 3 77
2019 Indeterminate (permanent) 42 27 15 8 7 1 1 70 14 3751
2019 Term 39 26 16 9 7 1 2 67 17 1032
2019 Casual 64 18 8 6 2 1 2 83 8 382
2019 Student 64 19 6 4 4 1 1 85 8 171

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 31 23 12 7 0 1 58 19 4248
2020 Term 30 30 22 11 7 0 1 60 18 935
2020 Casual 56 25 12 5 2 0 0 81 7 281
2020 Student 25 30 26 14 4 0 0 55 18 76

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 29 24 14 9 0 0 53 23 4239
2020 Term 30 29 19 13 7 1 1 60 20 937
2020 Casual 59 26 10 4 1 0 0 85 5 281
2020 Student 36 37 16 9 3 0 0 72 12 76
2019 Indeterminate (permanent) 30 31 21 10 7 0 1 61 18 3749
2019 Term 39 31 17 7 4 1 1 71 11 1032
2019 Casual 59 26 10 2 2 1 1 86 4 382
2019 Student 54 30 8 4 2 1 1 86 6 171
2018 Indeterminate (permanent) 24 31 24 12 8 0 1 55 21 2979
2018 Term 36 29 19 9 4 1 2 67 14 895
2018 Casual 53 23 12 5 3 2 3 80 8 223
2018 Student 46 29 17 5 1 0 1 77 6 78
2017 Indeterminate (permanent) 23 31 23 13 8 0 2 56 21 3314
2017 Term 37 33 14 8 4 0 3 73 13 979
2017 Casual 51 27 15 4 1 0 3 80 5 226
2017 Student 46 32 12 4 6 0 0 78 10 57

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 28 16 5 4 0 1 74 9 4244
2020 Term 51 24 14 5 4 0 2 76 9 932
2020 Casual 70 19 7 2 2 0 1 89 4 281
2020 Student 48 27 17 1 3 0 4 78 4 77
2019 Indeterminate (permanent) 52 25 12 5 4 0 1 79 10 3742
2019 Term 57 23 9 4 3 0 3 83 7 1032
2019 Casual 75 14 5 3 1 0 2 90 5 380
2019 Student 72 15 5 5 2 1 1 88 7 171
2018 Indeterminate (permanent) 49 26 14 5 4 0 2 77 9 2976
2018 Term 54 21 13 4 3 1 4 79 7 893
2018 Casual 67 17 6 3 3 1 4 89 5 224
2018 Student 75 13 12 0 0 0 0 88 0 77
2017 Indeterminate (permanent) 51 25 13 5 3 0 2 78 9 3330
2017 Term 56 22 12 4 2 0 3 81 6 986
2017 Casual 70 13 9 2 2 0 3 87 4 226
2017 Student 74 20 2 0 4 0 0 94 4 57

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 33 23 12 7 0 1 59 18 4243
2020 Term 34 32 20 9 4 0 1 67 13 937
2020 Casual 53 28 12 4 2 0 0 82 7 282
2020 Student 41 25 22 9 3 0 0 66 12 76

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 19 8 3 2 1 5 86 5 4243
2020 Term 63 18 8 3 2 1 5 86 6 932
2020 Casual 80 11 4 2 0 0 3 94 2 283
2020 Student 70 18 5 0 0 0 6 94 0 77
2019 Indeterminate (permanent) 70 14 5 2 2 1 6 90 5 3750
2019 Term 70 14 5 2 2 1 6 90 4 1028
2019 Casual 77 10 3 2 1 1 6 93 3 380
2019 Student 78 11 1 2 2 1 5 96 4 169
2018 Indeterminate (permanent) 66 16 8 3 3 1 4 86 6 2980
2018 Term 66 13 8 2 3 2 7 86 6 896
2018 Casual 74 14 2 1 1 2 6 96 2 226
2018 Student 86 5 6 0 0 0 3 93 0 78

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 10 5 2 3 1 4 90 5 4254
2020 Term 79 8 4 2 1 1 4 92 4 935
2020 Casual 89 6 1 1 1 1 2 97 2 283
2020 Student 91 5 1 0 0 1 1 99 0 77
2019 Indeterminate (permanent) 72 11 6 3 4 1 3 87 8 3761
2019 Term 69 11 6 3 5 2 5 85 9 1037
2019 Casual 87 6 2 1 2 0 1 95 3 382
2019 Student 88 3 3 2 1 0 3 95 2 173
2018 Indeterminate (permanent) 71 12 7 3 4 1 3 86 7 2984
2018 Term 67 11 6 4 5 2 6 85 9 898
2018 Casual 81 6 3 1 2 2 5 94 3 226
2018 Student 88 8 0 0 1 0 3 99 1 78
2017 Indeterminate (permanent) 71 12 5 4 3 1 3 87 7 3335
2017 Term 72 11 5 3 3 1 5 89 5 985
2017 Casual 84 5 3 2 2 0 4 93 4 227
2017 Student 85 7 4 2 0 0 2 93 2 57

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 18 6 2 1 0 2 90 4 4240
2020 Term 76 13 5 2 1 1 3 92 3 934
2020 Casual 89 8 2 0 0 0 1 98 0 282
2020 Student 84 8 4 1 0 0 3 95 1 77
2019 Indeterminate (permanent) 57 27 9 3 2 0 2 85 6 3744
2019 Term 63 19 8 3 2 1 3 86 5 1033
2019 Casual 78 15 4 1 1 0 1 94 2 377
2019 Student 79 9 6 2 2 0 2 90 4 173
2018 Indeterminate (permanent) 56 26 10 4 2 0 2 83 6 2980
2018 Term 60 22 9 3 3 1 3 85 6 893
2018 Casual 76 15 3 2 0 1 3 94 3 225
2018 Student 73 15 8 1 3 0 0 88 4 78
2017 Indeterminate (permanent) 56 27 9 3 2 0 2 85 6 3333
2017 Term 64 20 7 3 1 0 4 88 5 985
2017 Casual 77 13 2 3 2 0 3 93 5 227
2017 Student 79 7 5 8 0 0 2 87 8 57

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 17 8 4 4 0 2 84 8 4240
2020 Term 73 11 7 3 3 0 2 86 7 931
2020 Casual 89 6 2 2 1 0 1 96 2 283
2020 Student 88 3 4 1 0 1 3 94 1 75
2019 Indeterminate (permanent) 60 20 9 5 5 0 1 81 10 3748
2019 Term 64 15 8 4 4 1 3 83 9 1030
2019 Casual 81 11 3 2 2 1 1 93 4 379
2019 Student 83 10 2 0 2 0 2 96 2 173
2018 Indeterminate (permanent) 53 23 12 5 5 0 1 78 10 2970
2018 Term 60 16 9 5 6 1 3 80 11 890
2018 Casual 80 8 4 3 1 1 3 92 4 227
2018 Student 90 4 1 3 3 0 0 94 5 78
2017 Indeterminate (permanent) 58 21 9 5 4 0 2 81 10 3327
2017 Term 67 15 6 4 3 0 4 86 8 983
2017 Casual 79 7 6 2 2 0 3 90 4 227
2017 Student 80 10 2 6 0 0 2 92 6 57

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 12 5 2 1 0 21 91 3 4250
2020 Term 69 4 3 1 0 1 22 95 1 935
2020 Casual 80 2 1 0 0 1 16 99 0 279
2020 Student 83 1 0 0 0 1 14 100 0 77
2019 Indeterminate (permanent) 57 14 6 2 1 0 20 89 4 3731
2019 Term 66 6 2 1 1 1 23 94 2 1030
2019 Casual 75 3 1 0 0 1 19 98 1 380
2019 Student 81 2 0 0 0 0 17 100 0 172
2018 Indeterminate (permanent) 51 14 6 2 1 0 25 87 4 2959
2018 Term 62 7 3 1 1 1 26 93 3 887
2018 Casual 76 3 1 1 0 0 19 98 2 222
2018 Student 79 0 0 1 0 0 19 98 2 78
2017 Indeterminate (permanent) 54 14 5 2 1 0 23 89 4 3333
2017 Term 64 7 3 1 1 1 25 94 2 984
2017 Casual 71 3 1 2 0 0 22 96 3 224
2017 Student 78 2 2 0 2 0 17 95 2 57

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 15 5 2 1 0 4 92 3 4258
2020 Term 75 11 6 2 1 1 5 91 3 938
2020 Casual 89 6 1 0 0 0 3 98 0 281
2020 Student 90 4 3 0 0 1 3 97 0 77
2019 Indeterminate (permanent) 70 17 6 2 1 0 5 92 2 3745
2019 Term 74 10 5 1 1 1 8 92 3 1028
2019 Casual 85 7 2 0 1 0 4 97 1 378
2019 Student 88 3 1 1 0 0 7 98 1 173
2018 Indeterminate (permanent) 64 18 8 2 1 0 6 89 3 2967
2018 Term 71 13 6 2 1 1 8 91 3 890
2018 Casual 82 3 4 0 0 0 10 95 1 224
2018 Student 87 9 0 1 0 0 3 99 1 76
2017 Indeterminate (permanent) 67 17 6 2 1 0 7 91 3 3322
2017 Term 73 11 4 1 1 1 10 94 2 977
2017 Casual 83 5 2 1 1 0 9 96 3 226
2017 Student 80 8 0 4 0 0 8 96 4 57

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 15 6 2 2 1 2 90 4 4262
2020 Term 28 22 20 13 16 0 1 50 29 936
2020 Casual 35 18 17 10 18 0 1 55 28 282
2020 Student 56 15 20 4 3 1 1 73 7 75
2019 Indeterminate (permanent) 78 11 4 2 2 0 3 92 3 3760
2019 Term 27 19 18 14 19 0 2 47 34 1034
2019 Casual 35 11 16 13 23 0 2 47 37 383
2019 Student 60 14 8 6 9 0 2 76 15 173
2018 Indeterminate (permanent) 72 14 5 2 2 0 4 90 5 2976
2018 Term 23 15 19 15 26 1 1 39 42 893
2018 Casual 28 13 19 13 24 0 2 42 38 227
2018 Student 65 17 3 10 5 0 0 82 15 78
2017 Indeterminate (permanent) 70 14 5 3 3 0 5 89 6 3336
2017 Term 19 17 18 18 26 0 2 38 44 987
2017 Casual 27 14 17 20 19 0 4 43 40 227
2017 Student 53 20 14 6 4 0 2 75 10 57

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 30 16 6 3 0 1 74 9 4263
2020 Term 44 27 16 7 4 0 1 73 11 937
2020 Casual 72 17 7 3 1 0 1 89 4 283
2020 Student 44 25 19 9 1 0 1 70 11 77
2019 Indeterminate (permanent) 51 27 13 5 2 0 2 80 7 3750
2019 Term 52 26 11 4 3 1 3 81 8 1036
2019 Casual 71 14 7 3 1 1 2 88 5 378
2019 Student 58 22 12 3 5 0 1 80 8 172
2018 Indeterminate (permanent) 45 29 15 5 3 0 2 76 8 2978
2018 Term 49 25 13 6 3 1 3 77 9 892
2018 Casual 65 15 13 3 2 0 3 82 5 227
2018 Student 53 27 12 8 1 0 0 79 9 78
2017 Indeterminate (permanent) 50 28 13 4 2 0 3 80 7 3327
2017 Term 52 25 12 5 2 0 3 80 8 986
2017 Casual 62 20 12 3 1 0 3 84 4 227
2017 Student 65 15 10 2 8 0 0 80 10 57

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 39 24 7 4 0 0 65 11 4263
2020 Term 29 34 23 8 5 0 0 64 13 936
2020 Casual 45 40 8 4 2 0 1 85 6 282
2020 Student 31 48 16 4 0 0 1 80 4 77

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 31 36 14 6 0 0 43 20 4271
2020 Term 18 36 31 12 4 0 0 54 16 939
2020 Casual 42 35 17 5 0 0 0 78 5 281
2020 Student 22 45 26 5 0 0 1 68 5 77
2019 Indeterminate (permanent) 14 32 37 13 4 0 0 46 17 3773
2019 Term 20 34 32 10 3 0 0 55 13 1037
2019 Casual 40 38 16 4 0 0 1 79 4 384
2019 Student 38 36 20 4 2 0 0 73 6 173
2018 Indeterminate (permanent) 10 31 38 15 5 0 0 42 20 3015
2018 Term 16 33 33 12 5 1 0 50 17 903
2018 Casual 37 34 23 4 1 0 1 72 5 229
2018 Student 35 43 19 3 0 0 0 78 3 79
2017 Indeterminate (permanent) 10 28 40 15 6 0 0 38 21 3338
2017 Term 16 32 36 10 5 1 1 49 15 989
2017 Casual 32 39 23 3 2 0 2 72 5 227
2017 Student 21 49 21 8 0 1 0 71 8 57

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 20 39 20 8 0 0 28 33 4258
2020 Term 11 17 35 26 11 0 0 37 28 939
2020 Casual 4 4 23 35 33 1 0 68 9 280
2020 Student 1 12 30 32 22 1 1 56 13 77
2019 Indeterminate (permanent) 10 19 40 22 9 0 0 31 29 3731
2019 Term 9 15 38 24 13 1 0 38 24 1028
2019 Casual 4 6 24 29 35 0 1 65 10 375
2019 Student 8 14 27 31 21 0 0 51 21 173
2018 Indeterminate (permanent) 11 19 40 22 8 0 0 29 30 2969
2018 Term 11 17 34 25 13 0 0 38 28 884
2018 Casual 3 6 30 27 31 0 3 60 9 221
2018 Student 3 11 38 33 16 0 0 49 13 76
2017 Indeterminate (permanent) 8 21 42 21 8 0 0 29 29 3331
2017 Term 6 14 39 25 14 0 1 40 21 987
2017 Casual 5 7 33 28 26 0 1 54 12 226
2017 Student 4 6 28 33 24 5 0 60 10 57

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 42 12 5 2 1 0 80 8 4266
2020 Term 39 37 13 6 2 2 0 78 9 939
2020 Casual 53 25 14 3 0 5 0 82 3 283
2020 Student 35 35 18 8 0 4 0 73 8 77
2019 Indeterminate (permanent) 27 41 17 9 4 2 0 69 13 3757
2019 Term 26 35 17 11 6 5 0 64 18 1036
2019 Casual 33 29 18 5 4 10 1 69 10 382
2019 Student 23 33 22 10 5 5 2 60 16 171
2018 Indeterminate (permanent) 28 42 16 8 4 2 0 71 12 2999
2018 Term 24 33 20 10 7 4 1 60 19 896
2018 Casual 32 29 19 6 2 11 2 70 9 228
2018 Student 36 29 16 10 1 8 0 70 13 77
2017 Indeterminate (permanent) 17 39 19 12 7 5 0 59 20 3336
2017 Term 18 32 19 14 9 8 1 55 25 989
2017 Casual 21 24 22 7 7 17 2 56 17 227
2017 Student 22 27 16 14 4 17 0 59 22 57

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 33 14 11 6 2 0 68 18 4247
2020 Term 35 30 15 10 5 5 0 69 16 938
2020 Casual 55 24 9 5 1 5 1 84 7 279
2020 Student 48 25 9 5 4 9 0 80 10 77

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 30 12 12 8 1 1 68 20 4260
2020 Term 40 24 14 12 7 1 1 66 20 935
2020 Casual 55 22 9 5 5 2 1 80 11 282
2020 Student 37 25 14 13 8 1 1 64 22 76

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 29 13 5 3 3 1 78 8 4247
2020 Term 49 23 15 4 3 5 1 77 7 935
2020 Casual 59 21 10 1 0 5 4 87 2 281
2020 Student 52 23 9 3 1 8 4 85 4 77

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 33 17 9 5 1 0 68 15 4258
2020 Term 36 31 18 9 3 3 0 70 12 938
2020 Casual 59 24 9 4 1 2 1 86 5 283
2020 Student 53 30 6 6 1 3 0 85 8 77
2019 Indeterminate (permanent) 24 37 18 12 7 2 0 62 20 3766
2019 Term 27 31 19 13 7 3 0 60 21 1040
2019 Casual 42 31 16 5 2 4 0 76 7 384
2019 Student 28 43 12 6 5 5 1 76 11 172
2018 Indeterminate (permanent) 23 37 19 12 8 2 0 61 20 3002
2018 Term 25 32 19 11 9 3 0 59 21 897
2018 Casual 45 28 15 4 1 6 1 78 5 228
2018 Student 44 26 17 6 1 6 0 74 8 78
2017 Indeterminate (permanent) 17 39 19 14 9 3 0 57 24 3337
2017 Term 21 36 17 14 8 3 1 59 23 989
2017 Casual 33 34 17 5 3 6 2 73 8 227
2017 Student 33 42 7 8 4 4 2 79 13 57

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 42 11 6 2 0 0 81 8 4270
2020 Term 44 36 10 8 2 1 0 80 10 939
2020 Casual 70 22 4 2 1 1 0 93 3 282
2020 Student 52 32 8 8 0 0 0 84 8 77

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 39 13 8 3 1 0 77 11 4251
2020 Term 40 35 12 9 3 1 0 76 12 930
2020 Casual 71 21 5 2 0 1 0 92 3 280
2020 Student 51 33 8 5 1 1 0 85 7 76

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 39 17 6 2 1 1 74 8 4237
2020 Term 41 32 17 5 1 2 1 76 6 930
2020 Casual 64 21 10 2 1 1 2 87 3 283
2020 Student 37 27 19 9 3 3 3 68 13 75

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 35 11 4 2 1 1 83 6 4244
2020 Term 48 31 13 4 1 2 2 82 5 937
2020 Casual 75 17 4 2 0 2 1 95 2 281
2020 Student 48 32 9 1 1 1 6 87 3 77

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 21 5 1 1 5 1 92 2 4253
2020 Term 71 16 4 1 0 6 2 95 2 938
2020 Casual 74 10 4 1 1 7 4 94 1 280
2020 Student 74 19 1 0 0 4 1 99 0 77

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 35 8 4 1 2 0 86 5 4256
2020 Term 47 33 9 6 2 3 0 83 8 937
2020 Casual 55 23 8 7 1 4 2 83 8 283
2020 Student 47 25 13 7 1 5 1 77 8 76

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 30 8 7 4 1 1 80 11 4248
2020 Term 50 27 10 8 4 1 0 78 12 934
2020 Casual 65 23 4 4 3 2 0 90 7 280
2020 Student 48 36 6 5 4 0 0 84 9 77

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 29 9 5 3 1 1 83 8 4257
2020 Term 53 25 11 6 2 2 1 80 9 937
2020 Casual 74 17 5 2 2 1 0 91 4 281
2020 Student 55 32 7 3 1 1 1 89 4 76

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 49 13 16 3 1 0 67 19 1152
2019 Indeterminate (permanent) 18 45 15 15 4 2 1 65 19 1018

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 96 4 1152

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 37 18 19 7 0 0 55 26 1102
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 4247
2020 Term 10 90 923
2020 Casual 8 92 276
2020 Student 6 94 77

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 4250
2020 Term 12 88 927
2020 Casual 5 95 282
2020 Student 1 99 77
2019 Indeterminate (permanent) 17 83 3763
2019 Term 15 85 1038
2019 Casual 7 93 384
2019 Student 6 94 173
2017 Indeterminate (permanent) 18 82 3338
2017 Term 17 83 986
2017 Casual 9 91 227
2017 Student 15 85 57
2014 Indeterminate (permanent) 15 85 3605
2014 Term 11 89 791
2014 Casual 10 90 306
2014 Student 13 87 67

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 552
2020 Term 35 65 114

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 77 23 552
2020 Term 72 28 114
2019 Indeterminate (permanent) 80 20 637
2019 Term 81 19 153
2019 Casual 76 24 26
2017 Indeterminate (permanent) 79 21 597
2017 Term 80 20 164
2017 Casual 46 54 18
2014 Indeterminate (permanent) 80 20 546
2014 Term 71 29 83
2014 Casual 68 32 32

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 35 8 7 2 1 0 83 9 423
2020 Term 45 33 11 5 2 2 1 81 7 82
2019 Indeterminate (permanent) 47 35 6 7 4 0 0 83 11 503
2019 Term 54 29 8 9 0 0 0 83 9 124
2019 Casual 64 31 5 0 0 0 0 95 0 20
2017 Indeterminate (permanent) 47 35 5 8 4 0 1 83 13 471
2017 Term 46 36 5 9 2 0 2 83 12 131
2014 Indeterminate (permanent) 51 35 6 4 3 0 1 87 7 436
2014 Term 60 27 2 7 4 2 0 88 10 59
2014 Casual 77 18 0 0 0 5 0 100 0 22

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 30 9 4 2 2 3 84 6 4261
2020 Term 47 31 9 4 3 3 4 83 7 937
2020 Casual 57 26 7 3 1 3 3 89 4 282
2020 Student 49 35 6 4 0 1 4 89 4 77
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 45 20 1 56 44 4273
2020 Term 27 44 27 2 62 38 941
2020 Casual 28 46 16 10 62 38 282
2020 Student 30 39 26 5 57 43 77

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 1493
2020 Term 40 60 253
2020 Casual 40 60 80
2020 Student 52 48 23

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 18 17 21 29 1 5 28 53 1490
2020 Term 15 22 19 16 24 2 3 39 41 253
2020 Casual 21 20 23 19 8 0 10 46 29 80
2020 Student 30 30 13 4 17 0 4 64 23 23

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 13 15 24 41 1 2 18 66 1495
2020 Term 14 22 18 17 27 0 1 37 44 253
2020 Casual 17 21 20 16 20 1 5 40 39 79
2020 Student 9 30 26 13 17 0 4 41 32 23

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 22 16 9 8 1 7 64 18 4261
2020 Term 46 16 11 4 3 4 16 77 9 936
2020 Casual 54 15 7 1 1 3 19 88 3 283
2020 Student 53 13 4 0 3 6 21 91 4 77
2019 Indeterminate (permanent) 34 21 17 11 12 1 5 58 24 3740
2019 Term 45 17 14 6 6 2 10 70 14 1032
2019 Casual 51 19 8 3 4 2 12 82 9 382
2019 Student 49 18 8 3 3 1 17 82 8 172
2018 Indeterminate (permanent) 32 19 17 11 14 1 6 55 27 2999
2018 Term 36 22 14 9 9 3 8 65 20 896
2018 Casual 50 8 10 5 3 3 21 76 11 225
2018 Student 47 19 14 4 1 1 13 78 6 78
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