2020 Public Service Employee Survey Results for Statistics Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	51	5	10	2	0	0	83	13	1470
2020	Non-supervisor	41	44	4	9	2	0	0	85	11	2233

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	21	5	3	1	0	0	92	4	1467
2020	Non-supervisor	78	16	3	2	1	0	0	94	3	2220
2017	Supervisor	66	26	4	3	1	0	0	92	4	1551
2017	Non-supervisor	71	20	4	3	1	1	0	92	4	2666
2014	Supervisor	65	25	4	3	1	0	1	91	4	1419
2014	Non-supervisor	70	21	4	2	1	0	0	92	4	2540

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	41	11	12	3	1	74	15	1476
2020	Non-supervisor	38	39	9	10	3	1	78	13	2227
2019	Supervisor	44	38	6	9	3	0	83	12	1445
2019	Non-supervisor	50	34	6	8	3	0	84	10	2527
2017	Supervisor	40	37	7	10	6	0	77	16	1551
2017	Non-supervisor	44	35	8	8	5	0	79	13	2665
2014	Supervisor	45	38	7	7	4	0	83	11	1418
2014	Non-supervisor	47	35	7	8	3	0	82	11	2538

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	41	14	11	3	2	71	15	1472
2020	Non-supervisor	34	37	14	10	4	1	72	14	2225
2019	Supervisor	28	44	11	12	5	0	71	17	1443
2019	Non-supervisor	32	39	13	10	5	1	72	15	2527
2018	Supervisor	27	47	10	12	4	0	75	15	1358
2018	Non-supervisor	30	43	11	10	4	1	75	14	2256
2017	Supervisor	32	43	10	11	4	0	75	15	1549
2017	Non-supervisor	30	40	12	11	5	1	71	17	2667
2014	Supervisor	31	43	14	9	3	0	73	12	1417
2014	Non-supervisor	30	41	12	11	5	1	72	16	2536

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	37	11	8	2	1	0	79	10	1462
2020	Non-supervisor	47	35	9	6	2	0	1	83	8	2219
2019	Supervisor	54	34	6	4	1	0	0	89	5	1441
2019	Non-supervisor	54	33	7	4	2	0	0	87	6	2520
2017	Supervisor	55	34	5	3	1	0	0	90	5	1547
2017	Non-supervisor	51	34	8	5	1	0	0	85	6	2662
2014	Supervisor	49	38	8	3	1	0	0	88	4	1417
2014	Non-supervisor	47	37	9	4	2	1	0	85	6	2540

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	34	11	12	5	0	0	73	16	1473
2020	Non-supervisor	52	30	9	6	2	0	1	83	9	2222
2019	Supervisor	48	34	7	8	3	0	0	82	11	1444
2019	Non-supervisor	55	29	8	5	2	0	1	85	7	2526
2018	Supervisor	43	36	11	7	4	0	0	79	10	1358
2018	Non-supervisor	52	30	9	5	2	1	1	84	7	2256
2017	Supervisor	45	35	8	8	4	0	0	80	12	1549
2017	Non-supervisor	51	31	9	5	3	0	1	82	8	2666
2014	Supervisor	41	37	11	7	3	0	1	79	10	1418
2014	Non-supervisor	47	33	11	4	3	1	2	82	7	2537

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	43	11	7	2	80	9	1477
2020	Non-supervisor	38	40	13	6	3	78	9	2231
2019	Supervisor	35	45	10	7	3	80	9	1446
2019	Non-supervisor	37	39	13	7	4	77	10	2533
2018	Supervisor	36	46	9	6	3	82	9	1353
2018	Non-supervisor	35	43	12	7	3	78	10	2250
2017	Supervisor	39	45	8	6	2	85	7	1548
2017	Non-supervisor	33	45	11	6	4	78	10	2665
2014	Supervisor	33	48	10	6	2	81	9	1419
2014	Non-supervisor	28	47	13	8	4	75	12	2544

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	41	13	8	4	0	0	75	12	1471
2020	Non-supervisor	43	36	10	7	3	0	0	79	11	2232
2019	Supervisor	28	43	13	11	5	0	0	71	16	1444
2019	Non-supervisor	36	38	13	8	5	0	0	74	13	2535
2018	Supervisor	29	39	15	11	6	0	0	68	17	1355
2018	Non-supervisor	33	38	14	9	5	1	1	72	14	2257
2017	Supervisor	30	39	14	11	5	0	0	70	17	1549
2017	Non-supervisor	33	37	13	9	6	1	0	71	16	2664
2014	Supervisor	26	41	16	12	5	0	0	67	17	1420
2014	Non-supervisor	28	40	16	10	5	0	0	69	15	2540

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	43	9	10	2	79	12	1466
2020	Non-supervisor	41	40	9	8	2	81	10	2226
2019	Supervisor	31	46	11	9	3	77	13	1445
2019	Non-supervisor	37	41	11	8	3	78	11	2525
2018	Supervisor	30	46	12	8	3	76	12	1360
2018	Non-supervisor	35	42	12	8	3	78	10	2257
2017	Supervisor	34	46	10	7	3	80	10	1547
2017	Non-supervisor	36	42	10	8	3	78	11	2663

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	37	5	3	1	0	90	5	1472
2020	Non-supervisor	51	37	7	3	1	0	88	4	2229
2019	Supervisor	46	40	7	4	2	0	87	6	1441
2019	Non-supervisor	44	40	9	4	2	0	85	6	2529
2018	Supervisor	49	40	6	3	1	0	89	4	1359
2018	Non-supervisor	46	41	7	4	1	1	88	5	2258
2017	Supervisor	49	41	5	3	1	0	91	4	1548
2017	Non-supervisor	45	41	8	3	3	0	86	6	2659
2014	Supervisor	48	41	7	3	1	0	89	4	1419
2014	Non-supervisor	41	43	10	4	1	1	85	5	2540

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	39	12	8	3	77	11	1470
2020	Non-supervisor	41	36	11	7	4	78	11	2230
2019	Supervisor	35	41	11	8	5	76	13	1445
2019	Non-supervisor	38	37	13	8	5	74	12	2530
2018	Supervisor	35	40	11	9	5	75	14	1358
2018	Non-supervisor	34	40	14	8	4	75	12	2255
2017	Supervisor	36	41	11	8	5	76	13	1544
2017	Non-supervisor	34	39	13	8	6	73	14	2663

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	35	9	3	1	88	4	1463
2020	Non-supervisor	51	34	11	3	1	85	4	2218
2019	Supervisor	48	38	9	3	1	87	4	1433
2019	Non-supervisor	47	35	12	4	2	82	6	2522
2018	Supervisor	51	38	6	3	1	90	4	1353
2018	Non-supervisor	46	38	11	3	2	84	5	2246
2017	Supervisor	55	37	6	2	1	92	2	1549
2017	Non-supervisor	48	37	9	3	2	85	5	2664
2014	Supervisor	59	33	6	1	1	92	2	1420
2014	Non-supervisor	53	34	10	2	1	87	3	2538

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	41	9	7	2	0	0	81	9	1467
2020	Non-supervisor	39	37	13	7	3	0	0	76	11	2221
2019	Supervisor	37	42	10	8	4	0	0	79	11	1443
2019	Non-supervisor	35	38	14	9	4	0	0	73	13	2531
2018	Supervisor	39	42	10	6	3	0	0	81	9	1349
2018	Non-supervisor	33	40	13	8	5	0	0	74	13	2254
2017	Supervisor	41	43	6	7	2	0	0	85	9	1548
2017	Non-supervisor	33	39	13	8	5	0	1	74	13	2665
2014	Supervisor	33	45	11	8	3	0	0	78	11	1420
2014	Non-supervisor	25	44	14	11	5	1	1	70	15	2539

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	37	11	4	2	0	83	6	1473
2020	Non-supervisor	45	34	11	6	3	0	79	9	2226
2019	Supervisor	46	35	11	4	3	0	82	7	1444
2019	Non-supervisor	41	34	14	7	4	0	75	11	2528
2018	Supervisor	46	35	10	5	3	0	82	9	1352
2018	Non-supervisor	38	37	13	7	4	0	76	11	2246
2017	Supervisor	47	36	8	6	3	0	83	9	1546
2017	Non-supervisor	39	37	13	6	4	1	77	11	2659
2014	Supervisor	38	41	11	7	3	0	79	10	1420
2014	Non-supervisor	34	39	15	8	4	0	73	12	2538

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	43	11	8	2	0	0	78	11	1468
2020	Non-supervisor	38	41	12	6	2	1	1	80	8	2228
2019	Supervisor	31	44	12	9	3	1	0	75	13	1418
2019	Non-supervisor	38	40	12	6	2	1	1	79	8	2511
2018	Supervisor	33	40	14	9	4	0	0	73	13	1351
2018	Non-supervisor	36	40	13	7	3	1	1	77	10	2248
2017	Supervisor	39	39	11	7	3	0	0	78	11	1545
2017	Non-supervisor	38	39	12	6	3	0	1	79	9	2661
2014	Supervisor	33	42	14	8	3	0	0	75	11	1420
2014	Non-supervisor	35	40	14	6	3	1	0	76	10	2541

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	42	9	6	1	84	7	1474
2020	Non-supervisor	47	36	11	5	2	83	6	2231
2019	Supervisor	38	44	11	5	3	81	7	1449
2019	Non-supervisor	44	37	11	5	3	81	8	2533
2018	Supervisor	40	44	10	5	2	83	7	1356
2018	Non-supervisor	39	42	11	5	2	81	8	2257
2017	Supervisor	44	41	9	5	1	86	6	1546
2017	Non-supervisor	41	40	10	5	3	82	8	2663
2014	Supervisor	36	47	10	5	1	83	6	1417
2014	Non-supervisor	38	41	13	6	3	79	9	2543

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	29	24	15	10	0	51	26	1473
2020	Non-supervisor	47	35	12	4	2	0	82	6	2235
2019	Supervisor	29	33	20	11	7	0	62	18	1435
2019	Non-supervisor	56	30	9	2	1	1	87	3	2534
2018	Supervisor	28	34	19	12	7	0	62	19	1359
2018	Non-supervisor	57	29	9	3	1	1	87	4	2255
2017	Supervisor	27	39	18	10	6	1	66	16	1551
2017	Non-supervisor	56	32	8	3	1	1	89	4	2670
2014	Supervisor	26	38	20	9	5	0	65	15	1420
2014	Non-supervisor	54	33	9	3	1	0	87	4	2542

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	27	40	17	5	0	1	22	38	1473
2020	Non-supervisor	6	18	35	26	13	1	1	40	24	2229
2019	Supervisor	11	29	37	17	5	0	0	22	40	1443
2019	Non-supervisor	7	17	34	25	15	1	2	41	24	2532
2018	Supervisor	10	26	40	18	5	0	0	23	36	1355
2018	Non-supervisor	6	17	33	28	13	1	3	42	24	2258
2017	Supervisor	8	24	40	21	6	0	1	27	32	1543
2017	Non-supervisor	6	15	32	24	16	2	5	43	22	2649
2014	Supervisor	8	27	41	19	5	0	1	24	34	1417
2014	Non-supervisor	5	18	35	25	12	1	4	39	24	2536

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	4	14	29	35	16	1	1	52	19	1473
2020	Non-supervisor	3	8	18	34	30	4	3	68	12	2226
2019	Supervisor	7	18	33	28	13	1	0	41	26	1443
2019	Non-supervisor	4	10	22	31	27	3	3	62	15	2522
2018	Supervisor	4	15	31	33	14	2	1	49	20	1350
2018	Non-supervisor	3	9	20	32	28	4	3	65	13	2244
2017	Supervisor	4	11	30	34	17	1	2	53	16	1536
2017	Non-supervisor	4	8	21	28	27	4	8	62	14	2642
2014	Supervisor	5	16	34	29	12	2	2	42	22	1412
2014	Non-supervisor	4	10	25	30	20	5	5	56	16	2529

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	26	36	18	6	1	1	25	39	1468
2020	Non-supervisor	7	16	30	24	17	3	3	43	25	2232
2019	Supervisor	13	26	36	18	5	1	1	24	40	1447
2019	Non-supervisor	8	17	29	23	16	4	3	42	27	2525
2018	Supervisor	12	27	35	18	6	1	1	24	40	1357
2018	Non-supervisor	8	17	31	21	15	4	4	39	28	2255
2017	Supervisor	11	24	35	20	8	1	2	28	36	1541
2017	Non-supervisor	7	14	29	21	17	4	8	43	24	2643
2014	Supervisor	16	28	33	16	6	1	1	22	45	1414
2014	Non-supervisor	10	19	31	19	12	3	6	34	32	2534

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	21	37	24	8	0	0	32	30	1469
2020	Non-supervisor	4	10	24	33	26	1	2	61	15	2224
2019	Supervisor	7	18	41	26	8	0	0	34	25	1441
2019	Non-supervisor	3	7	26	32	27	1	2	62	11	2516
2018	Supervisor	6	20	40	25	7	0	0	33	27	1353
2018	Non-supervisor	3	8	26	34	25	1	2	62	12	2248
2017	Supervisor	6	17	40	26	9	0	1	36	23	1537
2017	Non-supervisor	3	7	26	32	25	2	5	61	11	2636
2014	Supervisor	6	19	41	24	8	0	1	32	26	1410
2014	Non-supervisor	3	9	28	35	21	2	4	59	12	2529

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	30	28	15	6	0	1	20	51	1474
2020	Non-supervisor	8	13	25	26	23	2	3	52	22	2231
2019	Supervisor	19	30	30	15	5	0	0	21	49	1444
2019	Non-supervisor	7	13	24	25	25	2	4	53	21	2527
2018	Supervisor	17	32	31	14	5	1	0	20	49	1352
2018	Non-supervisor	7	14	24	26	21	2	4	51	23	2253
2017	Supervisor	14	29	34	14	8	0	1	22	44	1543
2017	Non-supervisor	7	14	25	22	22	3	7	49	23	2642
2014	Supervisor	20	32	33	10	4	0	1	14	53	1414
2014	Non-supervisor	8	18	28	22	16	3	5	41	28	2533

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	17	35	29	11	1	2	41	24	1471
2020	Non-supervisor	5	8	20	28	29	5	5	63	14	2217
2019	Supervisor	8	20	36	26	9	1	1	36	28	1445
2019	Non-supervisor	5	12	23	25	26	5	4	56	19	2510
2018	Supervisor	9	18	36	26	9	1	1	36	27	1345
2018	Non-supervisor	5	13	24	26	23	5	4	54	20	2246
2017	Supervisor	8	18	34	25	11	1	2	37	28	1540
2017	Non-supervisor	7	12	24	23	21	5	8	51	21	2642
2014	Supervisor	8	19	37	26	8	1	2	35	28	1416
2014	Non-supervisor	4	13	24	27	20	6	7	53	20	2532

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	23	36	22	6	1	1	28	35	1467
2020	Non-supervisor	7	14	29	25	18	4	3	47	23	2222
2019	Supervisor	11	26	39	17	6	1	0	23	37	1441
2019	Non-supervisor	7	15	29	24	18	4	3	45	24	2522
2018	Supervisor	12	24	40	18	5	1	0	24	36	1354
2018	Non-supervisor	7	16	31	22	16	4	4	41	25	2253
2017	Supervisor	11	22	39	17	8	1	2	26	35	1544
2017	Non-supervisor	7	14	29	21	17	5	6	43	24	2648
2014	Supervisor	13	25	36	17	6	1	2	24	39	1417
2014	Non-supervisor	7	16	31	21	14	5	5	39	26	2537

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	21	39	25	7	0	1	32	28	1474
2020	Non-supervisor	7	17	34	28	13	1	1	41	24	2233
2019	Supervisor	10	21	38	23	7	0	1	31	31	1445
2019	Non-supervisor	6	14	31	27	18	1	2	47	21	2533

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	36	13	5	2	4	4	78	8	1469
2020	Non-supervisor	35	27	13	5	3	9	8	74	10	2228
2019	Supervisor	34	38	11	6	3	3	5	78	10	1446
2019	Non-supervisor	35	27	14	6	4	8	8	73	11	2530
2018	Supervisor	29	42	12	6	4	3	3	76	11	1356
2018	Non-supervisor	29	29	15	6	4	9	7	69	12	2260
2017	Supervisor	36	36	10	7	4	3	5	78	11	1549
2017	Non-supervisor	33	27	12	6	5	8	9	72	13	2664
2014	Supervisor	39	38	10	6	3	2	3	80	10	1420
2014	Non-supervisor	36	27	13	6	5	7	7	73	12	2542

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	28	5	4	2	0	0	88	6	1476
2020	Non-supervisor	57	25	7	6	3	2	0	84	9	2218
2019	Supervisor	58	29	6	5	2	0	0	87	7	1443
2019	Non-supervisor	51	29	9	6	4	1	0	81	10	2527
2018	Supervisor	53	33	6	5	3	1	0	86	8	1354
2018	Non-supervisor	48	31	8	7	4	1	0	80	12	2253
2017	Supervisor	58	30	5	5	3	0	0	87	8	1550
2017	Non-supervisor	50	28	8	7	4	2	1	80	12	2666
2014	Supervisor	58	30	6	4	2	0	0	88	6	1420
2014	Non-supervisor	49	30	8	6	4	2	0	81	10	2544

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	28	3	3	1	93	4	1471
2020	Non-supervisor	68	23	4	3	1	91	4	2225
2019	Supervisor	59	31	5	3	1	90	5	1447
2019	Non-supervisor	61	27	6	4	2	89	6	2531
2018	Supervisor	57	34	5	3	1	91	4	1355
2018	Non-supervisor	59	30	5	4	2	89	6	2251
2017	Supervisor	55	35	5	4	1	90	5	1549
2017	Non-supervisor	55	31	6	4	2	87	7	2663
2014	Supervisor	53	37	6	3	1	90	4	1420
2014	Non-supervisor	53	34	6	5	2	87	6	2539

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	34	5	2	1	0	0	92	3	1464
2020	Non-supervisor	54	30	9	4	2	1	1	86	6	2219
2019	Supervisor	53	37	6	3	1	0	0	90	4	1448
2019	Non-supervisor	50	32	10	4	2	1	0	84	6	2533
2018	Supervisor	48	40	7	3	2	1	0	88	4	1354
2018	Non-supervisor	46	36	11	4	2	1	0	83	6	2260

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	25	7	3	2	5	3	87	5	1473
2020	Non-supervisor	48	21	10	3	3	9	6	80	8	2227

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	27	6	2	1	0	1	91	3	1472
2020	Non-supervisor	47	27	13	5	2	1	4	79	7	2231
2019	Supervisor	60	27	9	2	1	1	1	88	3	1443
2019	Non-supervisor	44	27	14	5	2	2	6	77	8	2534

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	35	10	5	3	1	0	82	8	1475
2020	Non-supervisor	53	29	9	6	2	0	1	83	8	2227
2019	Supervisor	43	34	12	6	4	0	0	78	10	1444
2019	Non-supervisor	49	30	11	6	3	1	1	80	9	2535
2018	Supervisor	40	38	11	7	4	0	0	78	11	1356
2018	Non-supervisor	48	33	10	6	3	1	1	82	9	2260
2017	Supervisor	43	37	9	7	3	0	0	80	11	1549
2017	Non-supervisor	47	34	9	5	4	1	1	82	9	2664
2014	Supervisor	41	40	10	7	2	0	0	81	9	1421
2014	Non-supervisor	46	35	9	6	3	0	1	82	9	2545

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	27	11	3	3	1	1	83	6	1474
2020	Non-supervisor	57	22	10	4	2	2	2	82	7	2233

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	32	7	4	2	0	0	86	7	1476
2020	Non-supervisor	55	30	9	4	2	1	0	85	6	2236
2019	Supervisor	49	33	9	5	3	0	0	83	9	1443
2019	Non-supervisor	53	28	9	6	3	1	1	82	9	2528
2018	Supervisor	47	35	9	6	3	0	0	82	9	1353
2018	Non-supervisor	52	29	8	6	3	1	0	82	9	2257
2017	Supervisor	51	32	7	7	2	0	0	84	10	1547
2017	Non-supervisor	51	30	9	6	3	1	0	82	9	2667
2014	Supervisor	48	36	7	5	3	0	0	85	8	1420
2014	Non-supervisor	48	33	8	5	3	1	0	83	9	2544

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	48	52	1475
2020	Non-supervisor	48	52	2234

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	19	5	1	1	3	6	92	2	1472
2020	Non-supervisor	61	16	7	1	1	5	8	89	3	2229

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	27	7	4	2	0	86	7	1477
2020	Non-supervisor	62	24	6	5	2	0	87	7	2230
2019	Supervisor	54	30	8	5	3	0	85	7	1436
2019	Non-supervisor	59	24	8	5	3	0	84	8	2532
2018	Supervisor	51	29	10	6	3	0	81	9	1355
2018	Non-supervisor	56	26	9	5	3	1	83	8	2259
2017	Supervisor	55	28	8	6	3	0	84	8	1545
2017	Non-supervisor	58	26	8	4	4	0	84	8	2661
2014	Supervisor	53	32	8	4	3	0	85	7	1420
2014	Non-supervisor	57	28	7	5	3	0	85	8	2542

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	36	12	5	3	7	0	78	8	1471
2020	Non-supervisor	45	27	11	3	2	13	0	82	6	2232
2019	Supervisor	30	39	15	8	3	6	0	73	12	1432
2019	Non-supervisor	41	28	13	5	3	11	0	77	9	2531
2018	Supervisor	34	34	16	7	3	5	0	72	11	1360
2018	Non-supervisor	37	32	12	5	3	11	0	78	9	2260
2017	Supervisor	39	36	12	7	3	4	0	78	10	1551
2017	Non-supervisor	37	31	12	5	4	11	0	76	10	2661
2014	Supervisor	33	41	13	5	2	6	0	79	7	1422
2014	Non-supervisor	32	32	13	5	3	14	1	75	9	2536

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	40	13	10	5	2	72	15	1472
2020	Non-supervisor	41	33	13	6	3	4	78	9	2228
2019	Supervisor	25	40	18	10	6	1	66	16	1433
2019	Non-supervisor	35	32	15	8	5	5	71	13	2529
2018	Supervisor	28	40	15	11	5	1	68	16	1350
2018	Non-supervisor	34	35	15	8	4	5	72	13	2252
2017	Supervisor	32	40	14	10	4	1	72	14	1547
2017	Non-supervisor	36	32	15	8	5	4	71	13	2664
2014	Supervisor	27	39	18	12	4	1	67	16	1421
2014	Non-supervisor	30	34	17	9	5	5	68	14	2536

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	39	18	14	5	3	0	62	20	1469
2020	Non-supervisor	32	32	16	8	3	8	0	70	12	2228
2019	Supervisor	16	37	22	15	7	3	0	55	22	1433
2019	Non-supervisor	26	30	18	10	5	10	0	63	17	2524
2018	Supervisor	18	37	22	15	6	2	0	56	22	1354
2018	Non-supervisor	26	31	18	10	4	11	1	64	16	2254
2017	Supervisor	21	40	18	13	5	3	0	63	18	1544
2017	Non-supervisor	27	32	16	10	5	10	0	66	16	2660
2014	Supervisor	18	38	21	15	4	4	0	59	20	1419
2014	Non-supervisor	22	32	19	9	5	13	1	62	16	2535

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	38	16	16	7	1	60	23	1475
2020	Non-supervisor	32	34	14	10	5	4	69	16	2234
2019	Supervisor	15	39	18	18	9	1	54	28	1434
2019	Non-supervisor	25	33	16	12	8	5	61	21	2526
2018	Supervisor	15	38	20	16	8	1	54	25	1360
2018	Non-supervisor	23	34	16	13	7	6	61	22	2258
2017	Supervisor	21	42	14	15	7	1	64	22	1548
2017	Non-supervisor	26	33	15	13	7	6	63	21	2662
2014	Supervisor	18	40	18	14	7	2	60	22	1419
2014	Non-supervisor	21	35	19	12	6	6	60	19	2535

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	27	11	4	1	4	1	83	5	1471
2020	Non-supervisor	60	23	9	2	0	5	0	88	3	2232
2019	Supervisor	58	26	10	2	1	3	0	86	3	1436
2019	Non-supervisor	62	22	7	2	0	6	1	90	3	2534

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	47	13	7	2	0	78	9	1473
2020	Non-supervisor	39	43	11	4	2	2	83	6	2230
2019	Supervisor	31	46	12	7	3	0	78	10	1442
2019	Non-supervisor	37	43	11	5	2	2	81	7	2526
2018	Supervisor	28	46	15	9	2	1	74	11	1357
2018	Non-supervisor	33	44	13	6	1	2	79	8	2254
2017	Supervisor	33	46	12	8	2	0	79	9	1546
2017	Non-supervisor	36	42	13	5	2	2	80	7	2662
2014	Supervisor	33	46	13	6	2	1	79	8	1419
2014	Non-supervisor	33	41	15	6	2	3	77	8	2539

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	39	21	19	5	1	55	24	1463
2020	Non-supervisor	29	38	15	10	3	4	70	14	2216
2019	Supervisor	12	38	20	21	9	1	50	30	1442
2019	Non-supervisor	23	35	19	13	5	4	61	19	2521

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	40	13	7	2	2	1	76	10	1474
2020	Non-supervisor	33	34	15	8	4	4	3	72	13	2226
2019	Supervisor	30	43	13	9	2	2	1	75	11	1446
2019	Non-supervisor	32	33	15	9	5	4	2	69	14	2528
2018	Supervisor	33	45	11	7	2	2	1	80	9	1354
2018	Non-supervisor	31	36	14	8	4	5	2	72	13	2253
2017	Supervisor	42	39	10	5	2	2	0	83	7	1544
2017	Non-supervisor	34	36	12	7	4	4	2	75	12	2661
2014	Supervisor	42	40	10	4	2	1	0	83	6	1418
2014	Non-supervisor	34	38	12	6	3	5	2	77	10	2531

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	41	13	4	1	1	82	5	1464
2020	Non-supervisor	43	36	13	3	2	3	82	5	2222
2019	Supervisor	35	43	14	5	2	1	79	7	1445
2019	Non-supervisor	40	36	15	4	2	3	78	6	2524
2018	Supervisor	38	43	11	3	2	1	83	6	1351
2018	Non-supervisor	38	39	14	5	2	3	79	6	2242

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	26	17	12	7	12	3	57	23	1467
2020	Non-supervisor	27	22	17	10	7	14	3	59	20	2223
2019	Supervisor	17	26	20	15	10	10	2	49	29	1444
2019	Non-supervisor	23	22	18	10	9	14	4	55	23	2532
2018	Supervisor	18	28	20	14	10	9	2	51	27	1359
2018	Non-supervisor	21	24	18	11	10	13	3	54	24	2254
2017	Supervisor	18	23	19	14	12	10	4	48	30	1546
2017	Non-supervisor	17	23	17	13	11	15	4	49	30	2663
2014	Supervisor	14	24	20	17	12	11	4	44	33	1418
2014	Non-supervisor	15	22	19	13	12	16	4	46	31	2529

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	39	18	12	4	1	1	65	16	1469
2020	Non-supervisor	31	36	15	9	5	4	0	69	15	2221
2019	Supervisor	22	40	18	13	5	1	0	63	18	1441
2019	Non-supervisor	29	33	18	11	6	3	0	64	17	2524
2018	Supervisor	23	45	15	10	6	1	0	69	16	1358
2018	Non-supervisor	29	34	17	11	6	3	1	65	17	2254
2017	Supervisor	31	43	13	9	4	1	0	74	13	1547
2017	Non-supervisor	31	35	13	11	6	4	1	69	18	2656
2014	Supervisor	30	41	15	10	4	0	0	71	14	1415
2014	Non-supervisor	28	35	16	11	5	4	1	66	18	2530

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	36	14	11	8	1	3	66	20	1474
2020	Non-supervisor	26	30	14	13	11	4	3	60	26	2230
2019	Supervisor	26	38	14	11	9	1	1	66	20	1445
2019	Non-supervisor	24	31	15	13	11	3	3	58	26	2533
2018	Supervisor	27	39	12	10	9	1	2	68	20	1360
2018	Non-supervisor	25	29	15	14	11	3	3	58	26	2258
2017	Supervisor	33	34	11	12	9	1	1	68	21	1548
2017	Non-supervisor	24	29	14	13	13	3	3	57	28	2657
2014	Supervisor	25	34	14	17	9	1	1	60	27	1416
2014	Non-supervisor	18	27	15	16	16	3	4	49	35	2531

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	26	13	7	3	0	4	75	11	1474
2020	Non-supervisor	54	22	11	5	3	1	5	80	8	2232
2019	Supervisor	49	27	12	6	2	0	3	79	9	1446
2019	Non-supervisor	58	21	9	4	2	1	6	84	7	2532

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	25	13	6	3	1	4	76	10	1474
2020	Non-supervisor	44	26	15	6	4	1	5	74	10	2231
2019	Supervisor	49	26	13	5	3	1	3	79	8	1442
2019	Non-supervisor	45	23	15	5	3	2	5	74	9	2524

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	9	3	2	2	3	5	93	4	1468
2020	Non-supervisor	74	9	4	2	2	4	5	91	4	2225
2019	Supervisor	80	9	3	1	1	3	3	94	3	1445
2019	Non-supervisor	74	8	4	2	2	5	6	91	4	2519

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	8	3	1	1	1	8	95	2	1473
2020	Non-supervisor	71	10	4	2	2	2	9	92	4	2221
2019	Supervisor	82	4	1	1	0	1	10	97	1	1446
2019	Non-supervisor	77	5	2	1	1	2	11	95	3	2514

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	45	15	6	2	2	0	76	8	1471
2020	Non-supervisor	29	41	16	6	2	5	1	74	9	2223
2019	Supervisor	25	48	16	7	2	2	0	75	9	1441
2019	Non-supervisor	24	41	17	8	3	5	1	70	12	2532
2018	Supervisor	29	44	15	7	3	2	0	74	10	1357
2018	Non-supervisor	26	37	21	7	4	4	1	66	12	2259
2017	Supervisor	31	43	14	7	2	2	0	76	10	1548
2017	Non-supervisor	25	37	18	8	5	6	1	66	14	2660

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	43	9	4	1	1	85	6	1460
2020	Non-supervisor	45	37	10	4	2	2	84	6	2220
2019	Supervisor	41	44	9	4	2	1	86	6	1438
2019	Non-supervisor	44	38	10	4	2	2	83	6	2514
2018	Supervisor	49	39	8	2	2	1	89	4	1356
2018	Non-supervisor	49	35	8	3	2	2	87	5	2255
2017	Supervisor	50	37	8	3	1	1	88	4	1546
2017	Non-supervisor	48	36	9	3	1	2	86	5	2659
2014	Supervisor	50	37	9	2	1	1	88	3	1417
2014	Non-supervisor	46	36	10	3	1	3	85	5	2526

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	39	12	3	1	2	0	84	4	1457
2020	Non-supervisor	46	34	10	3	1	6	0	85	5	2222
2019	Supervisor	50	37	8	2	1	3	0	89	3	1437
2019	Non-supervisor	49	34	9	2	1	4	1	87	4	2526
2018	Supervisor	50	36	8	2	1	2	0	89	3	1352
2018	Non-supervisor	49	34	10	2	1	4	0	87	3	2255
2017	Supervisor	52	34	9	1	1	3	0	88	2	1547
2017	Non-supervisor	45	35	10	3	2	5	1	84	5	2660
2014	Supervisor	54	35	7	1	0	2	0	91	2	1415
2014	Non-supervisor	50	33	9	2	1	5	0	87	3	2526

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	36	14	4	1	5	0	80	5	1469
2020	Non-supervisor	41	31	13	4	1	9	1	80	5	2231

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	32	9	4	2	4	1	85	6	1471
2020	Non-supervisor	43	29	11	5	3	6	3	79	9	2225

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	33	7	3	1	0	89	4	1473
2020	Non-supervisor	61	29	6	3	1	0	90	4	2235
2019	Supervisor	53	35	7	3	2	0	89	5	1439
2019	Non-supervisor	58	31	7	2	2	1	89	4	2530
2018	Supervisor	56	33	5	3	2	0	90	5	1355
2018	Non-supervisor	56	32	8	2	1	1	89	3	2248
2017	Supervisor	55	34	7	2	1	0	90	4	1549
2017	Non-supervisor	55	33	7	2	2	0	88	4	2662
2014	Supervisor	53	36	7	3	1	1	89	4	1416
2014	Non-supervisor	52	35	8	2	1	1	88	4	2526

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	32	11	6	2	0	81	8	1468
2020	Non-supervisor	54	28	10	4	2	1	83	6	2230
2019	Supervisor	44	36	13	5	3	0	80	8	1444
2019	Non-supervisor	50	31	11	4	3	1	82	7	2528
2018	Supervisor	49	33	11	4	3	0	82	7	1353
2018	Non-supervisor	48	32	13	4	2	1	81	7	2251
2017	Supervisor	49	32	12	5	2	0	81	7	1545
2017	Non-supervisor	48	32	11	5	3	1	81	8	2664
2014	Supervisor	38	39	14	7	1	0	77	9	1416
2014	Non-supervisor	40	37	14	6	3	1	77	9	2531

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	37	11	6	2	0	81	7	1471
2020	Non-supervisor	52	30	10	5	2	1	83	7	2222
2019	Supervisor	40	39	11	7	3	0	79	9	1435
2019	Non-supervisor	47	33	11	5	3	1	81	8	2523
2018	Supervisor	44	37	10	6	3	0	81	8	1344
2018	Non-supervisor	48	34	11	5	2	0	82	7	2241
2017	Supervisor	47	35	10	6	1	0	82	7	1549
2017	Non-supervisor	45	36	11	4	3	0	81	7	2661
2014	Supervisor	37	39	14	7	2	0	77	9	1415
2014	Non-supervisor	39	38	14	6	3	0	78	9	2531

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	27	17	6	3	2	1	72	10	1473
2020	Non-supervisor	45	25	15	7	4	4	1	73	12	2232
2019	Supervisor	39	30	16	7	5	3	0	72	12	1445
2019	Non-supervisor	40	25	17	8	6	3	0	68	15	2533
2018	Supervisor	43	29	14	8	4	2	0	74	12	1354
2018	Non-supervisor	40	25	16	10	5	3	1	68	16	2252
2017	Supervisor	45	26	14	8	4	4	0	74	12	1548
2017	Non-supervisor	38	26	16	9	6	5	0	67	16	2660
2014	Supervisor	38	30	16	9	4	3	0	70	13	1416
2014	Non-supervisor	34	26	18	10	6	4	1	64	17	2531

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	26	42	32	1476
2020	Non-supervisor	24	40	36	2236
2019	Supervisor	23	43	34	1444
2019	Non-supervisor	29	36	35	2535
2018	Supervisor	23	47	30	1361
2018	Non-supervisor	27	40	34	2264
2017	Supervisor	23	49	28	1548
2017	Non-supervisor	25	40	35	2667
2014	Supervisor	23	44	33	1416
2014	Non-supervisor	24	42	34	2532

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	20	39	20	2	13	5	393
2020	Non-supervisor	12	39	21	3	19	6	541
2019	Supervisor	21	44	29	2	0	4	333
2019	Non-supervisor	10	35	24	6	21	6	722
2018	Supervisor	15	48	30	4	1	3	315
2018	Non-supervisor	11	39	21	5	17	6	592
2017	Supervisor	14	55	21	4	0	7	352
2017	Non-supervisor	12	41	25	3	12	7	666
2014	Supervisor	20	54	18	4	9999	4	325
2014	Non-supervisor	11	41	25	10	9999	13	589

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	1474
2020	Non-supervisor	6	94	2233
2019	Supervisor	7	93	1441
2019	Non-supervisor	7	93	2535
2018	Supervisor	8	92	1361
2018	Non-supervisor	9	91	2255

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	82
2020	Non-supervisor	35	65	134
2019	Supervisor	39	61	105
2019	Non-supervisor	44	56	189
2018	Supervisor	37	63	113
2018	Non-supervisor	50	50	207

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	71	29	82
2020	Non-supervisor	71	29	134
2019	Supervisor	54	46	105
2019	Non-supervisor	63	37	189
2018	Supervisor	60	40	113
2018	Non-supervisor	60	40	207

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	82
2020	Non-supervisor	3	97	134
2019	Supervisor	18	82	105
2019	Non-supervisor	3	97	189
2018	Supervisor	17	83	113
2018	Non-supervisor	2	98	207

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	82
2020	Non-supervisor	100	134
2019	Supervisor	100	105
2019	Non-supervisor	100	189

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	8	92	113
2018	Non-supervisor	5	95	207

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	37	63	82
2020	Non-supervisor	29	71	134
2019	Supervisor	45	55	105
2019	Non-supervisor	34	66	186
2018	Supervisor	46	54	113
2018	Non-supervisor	34	66	207

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	82
2020	Non-supervisor	42	58	134
2019	Supervisor	33	67	105
2019	Non-supervisor	47	53	186
2018	Supervisor	35	65	113
2018	Non-supervisor	31	69	207

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	55	45	82
2020	Non-supervisor	41	59	134
2019	Supervisor	41	59	105
2019	Non-supervisor	41	59	186
2018	Supervisor	42	58	113
2018	Non-supervisor	41	59	207

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	31	69	82
2020	Non-supervisor	40	60	134
2019	Supervisor	38	62	105
2019	Non-supervisor	43	57	186
2018	Supervisor	40	60	113
2018	Non-supervisor	35	65	207

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	82
2020	Non-supervisor	29	71	134
2019	Supervisor	38	62	105
2019	Non-supervisor	28	72	186
2018	Supervisor	29	71	113
2018	Non-supervisor	29	71	207

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	62	38	82
2020	Non-supervisor	53	47	134
2019	Supervisor	56	44	105
2019	Non-supervisor	57	43	186
2018	Supervisor	51	49	113
2018	Non-supervisor	53	47	207

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	82
2020	Non-supervisor	29	71	134
2019	Supervisor	27	73	105
2019	Non-supervisor	32	68	186
2018	Supervisor	31	69	113
2018	Non-supervisor	28	72	207

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	105
2019	Non-supervisor	5	95	186
2018	Supervisor	7	93	113
2018	Non-supervisor	9	91	207

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	105
2019	Non-supervisor	15	85	186
2018	Supervisor	8	92	113
2018	Non-supervisor	10	90	207

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	51	49	82
2020	Non-supervisor	51	49	134
2019	Supervisor	36	64	105
2019	Non-supervisor	46	54	186
2018	Supervisor	40	60	113
2018	Non-supervisor	45	55	207

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	82
2020	Non-supervisor	20	80	134
2019	Supervisor	22	78	105
2019	Non-supervisor	17	83	186
2018	Supervisor	15	85	113
2018	Non-supervisor	17	83	207

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	82
2020	Non-supervisor	13	87	134
2019	Supervisor	13	87	105
2019	Non-supervisor	16	84	186
2018	Supervisor	15	85	113
2018	Non-supervisor	15	85	207

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	58	42	82
2020	Non-supervisor	47	53	134
2019	Supervisor	62	38	104
2019	Non-supervisor	57	43	184
2018	Supervisor	60	40	113
2018	Non-supervisor	53	47	207

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	32	68	82
2020	Non-supervisor	26	74	134
2019	Supervisor	34	66	104
2019	Non-supervisor	27	73	184
2018	Supervisor	35	65	113
2018	Non-supervisor	25	75	207

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	82
2020	Non-supervisor	5	95	134
2019	Supervisor	11	89	104
2019	Non-supervisor	13	87	184
2018	Supervisor	4	96	113
2018	Non-supervisor	6	94	207

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	82
2020	Non-supervisor	11	89	134
2019	Supervisor	5	95	104
2019	Non-supervisor	20	80	184
2018	Supervisor	9	91	113
2018	Non-supervisor	13	87	207

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	104
2019	Non-supervisor	13	87	184

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	82
2020	Non-supervisor	6	94	134
2018	Supervisor	5	95	113
2018	Non-supervisor	3	97	207

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	82
2020	Non-supervisor	15	85	134
2019	Supervisor	13	87	104
2019	Non-supervisor	12	88	184
2018	Supervisor	13	87	113
2018	Non-supervisor	12	88	207

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	82
2020	Non-supervisor	11	89	134
2019	Supervisor	13	87	104
2019	Non-supervisor	10	90	184
2018	Supervisor	10	90	113
2018	Non-supervisor	11	89	207

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	82
2020	Non-supervisor	31	69	134
2019	Supervisor	19	81	104
2019	Non-supervisor	27	73	184
2018	Supervisor	23	77	113
2018	Non-supervisor	30	70	207

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	82
2020	Non-supervisor	9	91	126
2018	Supervisor	11	89	107
2018	Non-supervisor	13	87	201

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	82
2020	Non-supervisor	25	75	126
2018	Supervisor	27	73	107
2018	Non-supervisor	21	79	201

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	82
2020	Non-supervisor	10	90	126
2018	Supervisor	7	93	107
2018	Non-supervisor	13	87	201

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	8	92	107
2018	Non-supervisor	6	94	201

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	82
2020	Non-supervisor	12	88	126
2018	Supervisor	8	92	107
2018	Non-supervisor	11	89	201

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	82
2020	Non-supervisor	4	96	126
2018	Supervisor	13	87	107
2018	Non-supervisor	7	93	201

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	82
2020	Non-supervisor	16	84	126
2018	Supervisor	10	90	107
2018	Non-supervisor	13	87	201

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	82
2020	Non-supervisor	22	78	126
2018	Supervisor	5	95	107
2018	Non-supervisor	16	84	201

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	82
2020	Non-supervisor	13	87	126
2018	Supervisor	11	89	107
2018	Non-supervisor	12	88	201

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	31	69	82
2020	Non-supervisor	39	61	126
2018	Supervisor	25	75	107
2018	Non-supervisor	26	74	201

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	82
2020	Non-supervisor	8	92	126
2018	Supervisor	13	87	107
2018	Non-supervisor	12	88	201

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	82
2020	Non-supervisor	53	47	126
2018	Supervisor	39	61	107
2018	Non-supervisor	48	52	201

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	54	46	82
2020	Non-supervisor	53	47	126
2018	Supervisor	48	52	107
2018	Non-supervisor	50	50	201

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	82
2020	Non-supervisor	14	86	126
2018	Supervisor	13	87	107
2018	Non-supervisor	11	89	201

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	20	15	4	2	28	7	68	10	1473
2020	Non-supervisor	21	13	14	3	2	36	10	64	11	2226
2019	Supervisor	21	20	15	6	3	28	7	63	14	1440
2019	Non-supervisor	21	14	15	4	4	30	13	60	14	2533
2018	Supervisor	22	24	14	5	4	26	5	66	13	1352
2018	Non-supervisor	19	16	16	4	3	33	8	60	13	2252
2017	Supervisor	25	22	15	4	2	25	6	69	10	1549
2017	Non-supervisor	19	16	15	4	4	32	10	61	13	2658
2014	Supervisor	23	24	15	4	2	26	7	69	9	1416
2014	Non-supervisor	16	16	15	4	3	35	11	59	14	2526

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	33	13	4	1	6	1	80	6	1475
2020	Non-supervisor	41	29	12	3	2	13	1	81	5	2227
2019	Supervisor	40	37	11	4	2	6	1	82	6	1445
2019	Non-supervisor	41	28	12	4	3	10	2	79	7	2535
2018	Supervisor	41	36	13	3	2	5	0	81	6	1354
2018	Non-supervisor	36	32	14	4	2	10	1	77	7	2253
2017	Supervisor	43	36	10	3	2	5	1	84	5	1545
2017	Non-supervisor	36	31	12	3	3	12	2	78	7	2657
2014	Supervisor	39	37	12	3	1	7	1	83	4	1415
2014	Non-supervisor	31	32	15	3	2	16	2	76	6	2525

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	1471
2020	Non-supervisor	5	95	2230
2019	Supervisor	4	96	1436
2019	Non-supervisor	5	95	2533
2018	Supervisor	4	96	1357
2018	Non-supervisor	5	95	2257

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	64
2020	Non-supervisor	36	64	101
2019	Supervisor	18	82	55
2019	Non-supervisor	40	60	111
2018	Supervisor	33	67	51
2018	Non-supervisor	29	71	114

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	81	19	64
2020	Non-supervisor	70	30	101
2019	Supervisor	80	20	55
2019	Non-supervisor	75	25	111
2018	Supervisor	80	20	51
2018	Non-supervisor	78	22	114

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	55
2019	Non-supervisor	0	100	111

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	64
2020	Non-supervisor	15	85	101

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	64
2020	Non-supervisor	25	75	101
2019	Supervisor	13	87	54
2019	Non-supervisor	28	72	109
2018	Supervisor	26	74	51
2018	Non-supervisor	20	80	114

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	64
2020	Non-supervisor	31	69	101
2019	Supervisor	22	78	54
2019	Non-supervisor	24	76	109
2018	Supervisor	27	73	51
2018	Non-supervisor	17	83	114

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	64
2020	Non-supervisor	8	92	101

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	64
2020	Non-supervisor	24	76	101
2019	Supervisor	39	61	54
2019	Non-supervisor	22	78	109
2018	Supervisor	34	66	51
2018	Non-supervisor	31	69	114

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	64
2020	Non-supervisor	21	79	101
2019	Supervisor	32	68	54
2019	Non-supervisor	16	84	109
2018	Supervisor	33	67	51
2018	Non-supervisor	17	83	114

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	64
2020	Non-supervisor	9	91	101
2019	Supervisor	19	81	54
2019	Non-supervisor	10	90	109
2018	Supervisor	19	81	51
2018	Non-supervisor	16	84	114

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	64
2020	Non-supervisor	22	78	101
2018	Supervisor	10	90	51
2018	Non-supervisor	23	77	114

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	54
2019	Non-supervisor	0	100	109

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	30	70	64
2020	Non-supervisor	14	86	101
2019	Supervisor	22	78	54
2019	Non-supervisor	22	78	109
2018	Supervisor	14	86	51
2018	Non-supervisor	21	79	114

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	64
2020	Non-supervisor	25	75	101
2019	Supervisor	25	75	54
2019	Non-supervisor	37	63	108
2018	Supervisor	31	69	51
2018	Non-supervisor	35	65	114

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	64
2020	Non-supervisor	10	90	101
2018	Supervisor	14	86	51
2018	Non-supervisor	10	90	114

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	64
2020	Non-supervisor	15	85	101
2019	Supervisor	0	100	54
2019	Non-supervisor	23	77	108

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	64
2020	Non-supervisor	9	91	101

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	53	47	64
2020	Non-supervisor	52	48	101
2019	Supervisor	60	40	54
2019	Non-supervisor	47	53	108
2018	Supervisor	53	47	51
2018	Non-supervisor	41	59	114

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	19	81	49
2018	Non-supervisor	16	84	109

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	49
2018	Non-supervisor	6	94	109

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	12	88	49
2018	Non-supervisor	13	87	109

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	31	69	49
2018	Non-supervisor	22	78	109

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	15	85	49
2018	Non-supervisor	10	90	109

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	48	52	49
2018	Non-supervisor	47	53	109

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	64	36	49
2018	Non-supervisor	48	52	109

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	20	14	3	1	32	6	70	7	1465
2020	Non-supervisor	22	14	14	3	2	37	8	66	8	2226
2019	Supervisor	23	19	15	3	2	32	6	68	7	1442
2019	Non-supervisor	22	13	15	3	2	33	12	64	9	2529
2018	Supervisor	23	22	16	2	2	31	5	70	6	1354
2018	Non-supervisor	20	17	15	2	2	36	8	65	7	2254
2017	Supervisor	26	20	14	2	1	32	5	73	5	1547
2017	Non-supervisor	20	16	15	2	2	37	9	65	8	2661
2014	Supervisor	23	22	14	1	1	33	7	74	3	1416
2014	Non-supervisor	17	17	15	2	1	39	9	65	7	2523

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	34	12	4	1	6	1	82	5	1471
2020	Non-supervisor	42	28	12	2	2	12	1	81	5	2228
2019	Supervisor	42	35	12	2	1	8	1	84	4	1446
2019	Non-supervisor	42	26	13	3	2	12	2	80	5	2525
2018	Supervisor	41	36	12	2	2	7	1	83	4	1358
2018	Non-supervisor	37	30	14	2	2	13	1	79	5	2254
2017	Supervisor	46	34	9	2	1	8	1	87	3	1544
2017	Non-supervisor	38	30	12	2	2	14	2	81	5	2661
2014	Supervisor	39	37	12	2	0	8	1	84	3	1416
2014	Non-supervisor	33	32	13	2	1	17	2	80	4	2523

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	0	7	42	21	15	14	0	9	42	14
2020	Non-supervisor	4	4	22	9	40	19	4	9	63	24

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	25	11	5	4	0	2	80	9	1474
2020	Non-supervisor	51	21	11	7	7	0	3	75	14	2230

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	28	10	3	2	0	0	85	5	1474
2020	Non-supervisor	49	28	13	5	4	0	1	78	9	2229
2019	Supervisor	54	28	10	4	3	0	1	83	7	1442
2019	Non-supervisor	44	30	13	6	5	0	2	75	11	2533
2018	Supervisor	47	29	14	6	3	0	1	77	9	1353
2018	Non-supervisor	41	28	16	6	6	1	2	71	12	2253
2017	Supervisor	45	28	14	7	5	0	2	74	12	1547
2017	Non-supervisor	37	26	18	8	8	1	3	65	16	2658

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	21	28	21	20	0	0	31	41	1476
2020	Non-supervisor	26	30	24	11	7	0	1	58	18	2232
2019	Supervisor	11	27	29	18	15	0	0	38	33	1446
2019	Non-supervisor	32	32	22	8	4	0	1	65	13	2525
2018	Supervisor	8	24	30	24	14	0	0	32	38	1359
2018	Non-supervisor	27	33	23	10	5	1	1	61	16	2248
2017	Supervisor	11	25	31	19	14	0	1	36	33	1546
2017	Non-supervisor	28	34	22	10	5	1	2	63	15	2664

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	28	27	17	12	0	0	44	29	1474
2020	Non-supervisor	38	30	17	8	6	1	1	69	14	2224
2019	Supervisor	18	33	25	15	9	0	0	51	24	1444
2019	Non-supervisor	44	29	15	6	4	0	2	74	10	2519
2018	Supervisor	13	31	29	18	8	0	1	44	26	1356
2018	Non-supervisor	36	32	18	8	4	1	2	70	12	2246
2017	Supervisor	16	31	28	15	8	0	1	48	23	1542
2017	Non-supervisor	37	31	17	9	4	0	3	70	13	2653

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	21	28	21	17	0	0	34	38	1475
2020	Non-supervisor	36	25	19	10	8	1	2	63	18	2227
2019	Supervisor	12	27	28	19	14	0	0	39	33	1437
2019	Non-supervisor	37	27	17	9	6	1	2	66	16	2521
2018	Supervisor	11	25	29	22	12	0	0	36	34	1350
2018	Non-supervisor	34	26	20	10	6	2	2	63	17	2243
2017	Supervisor	12	26	28	19	12	0	2	39	32	1546
2017	Non-supervisor	33	27	19	11	6	1	4	63	18	2661

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	26	21	13	12	0	1	54	25	1467
2020	Non-supervisor	52	24	11	5	3	1	4	80	9	2220
2019	Supervisor	42	27	14	8	5	0	3	71	14	1440
2019	Non-supervisor	67	16	6	2	2	1	7	89	4	2521
2018	Supervisor	37	27	18	8	6	0	5	67	14	1357
2018	Non-supervisor	62	18	7	2	1	1	8	88	4	2245
2017	Supervisor	34	30	16	8	5	0	6	68	15	1545
2017	Non-supervisor	56	20	7	3	1	1	12	87	5	2655

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	27	24	17	13	0	0	45	30	1469
2020	Non-supervisor	34	29	18	11	8	0	1	63	19	2230
2019	Supervisor	25	33	23	11	8	0	0	58	19	1442
2019	Non-supervisor	44	28	16	7	4	0	1	73	11	2525
2018	Supervisor	23	29	26	13	9	0	0	52	22	1357
2018	Non-supervisor	42	27	17	7	6	1	1	70	13	2254
2017	Supervisor	25	33	24	11	7	0	0	58	18	1542
2017	Non-supervisor	37	31	17	8	5	0	1	69	13	2654

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	26	20	12	9	0	5	57	22	1469
2020	Non-supervisor	38	23	17	7	7	0	8	66	16	2229

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	39	20	7	4	0	0	69	11	1471
2020	Non-supervisor	41	32	16	6	3	1	2	74	9	2227
2019	Supervisor	24	41	23	7	4	0	0	65	12	1434
2019	Non-supervisor	39	33	17	6	4	1	2	73	10	2526
2018	Supervisor	22	40	24	9	5	0	0	62	13	1355
2018	Non-supervisor	35	33	20	6	3	1	2	70	10	2252
2017	Supervisor	27	35	22	10	5	0	1	63	15	1543
2017	Non-supervisor	35	33	18	7	4	1	2	70	12	2651

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	33	25	14	9	0	1	51	24	1473
2020	Non-supervisor	33	34	18	9	4	1	1	68	13	2223
2019	Supervisor	14	34	27	15	9	0	0	48	25	1442
2019	Non-supervisor	35	32	18	8	4	1	2	69	13	2525
2018	Supervisor	14	32	30	17	7	0	0	46	24	1349
2018	Non-supervisor	32	33	20	8	4	1	1	67	12	2251
2017	Supervisor	17	38	24	15	7	0	0	55	22	1545
2017	Non-supervisor	33	33	18	8	5	1	2	68	13	2652

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	34	20	10	6	0	0	64	16	1473
2020	Non-supervisor	39	32	16	8	5	0	1	72	12	2228
2019	Supervisor	24	35	24	10	7	0	0	59	17	1443
2019	Non-supervisor	38	31	17	7	5	1	1	70	13	2522
2018	Supervisor	23	36	22	12	6	0	0	60	18	1349
2018	Non-supervisor	34	31	20	9	4	1	1	66	14	2251
2017	Supervisor	28	36	20	10	5	0	1	65	15	1543
2017	Non-supervisor	35	31	18	9	5	1	2	67	14	2653

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	29	14	6	4	0	1	76	10	1468
2020	Non-supervisor	54	23	11	6	5	1	1	78	11	2220
2019	Supervisor	43	32	13	7	4	0	0	75	11	1440
2019	Non-supervisor	50	24	13	6	5	1	1	76	12	2524

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	31	23	14	5	0	0	58	19	1472
2020	Non-supervisor	30	30	21	11	7	0	1	61	18	2230

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	32	23	12	7	0	1	57	19	1473
2020	Non-supervisor	35	32	19	8	5	1	1	68	13	2226
2019	Supervisor	31	31	21	12	5	0	0	62	17	1443
2019	Non-supervisor	42	31	16	6	3	1	1	74	10	2521
2018	Supervisor	24	34	23	12	6	0	1	58	18	1350
2018	Non-supervisor	36	34	17	7	3	1	1	72	11	2245
2017	Supervisor	28	35	21	10	5	1	1	63	15	1542
2017	Non-supervisor	38	33	16	7	4	1	2	73	11	2643

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	31	15	5	2	1	77	7	1459
2020	Non-supervisor	49	27	14	5	3	1	78	8	2224
2019	Supervisor	58	23	10	4	3	1	82	7	1436
2019	Non-supervisor	60	22	9	4	3	2	84	7	2524
2018	Supervisor	51	25	12	6	3	1	78	10	1352
2018	Non-supervisor	56	21	11	5	4	3	79	9	2242
2017	Supervisor	56	24	10	5	4	1	81	9	1546
2017	Non-supervisor	54	23	12	5	3	3	80	8	2657

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	38	23	9	4	0	0	64	13	1467
2020	Non-supervisor	29	38	20	8	5	0	0	67	13	2232

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	14	5	2	1	0	6	91	3	1464
2020	Non-supervisor	68	15	7	2	2	1	5	89	4	2224
2019	Supervisor	79	10	3	1	1	1	6	95	2	1440
2019	Non-supervisor	75	10	4	1	1	1	8	93	3	2523
2018	Supervisor	74	12	5	1	1	0	6	92	2	1347
2018	Non-supervisor	74	11	5	2	1	1	6	92	3	2248

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	84	8	3	1	1	0	2	95	3	1462
2020	Non-supervisor	83	7	3	2	2	1	4	94	4	2224
2019	Supervisor	79	10	4	2	2	0	3	92	5	1442
2019	Non-supervisor	77	9	4	2	3	1	3	90	5	2526
2018	Supervisor	77	11	4	2	2	1	3	91	4	1349
2018	Non-supervisor	76	10	4	2	3	1	4	90	5	2247
2017	Supervisor	79	10	4	1	2	0	3	92	4	1542
2017	Non-supervisor	74	11	4	3	3	1	4	90	6	2656

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	19	6	2	1	0	1	91	2	1471
2020	Non-supervisor	76	14	4	2	1	0	2	93	3	2221
2019	Supervisor	57	28	9	3	2	0	1	86	4	1442
2019	Non-supervisor	67	20	6	3	2	0	2	89	5	2515
2018	Supervisor	56	28	10	4	1	0	1	85	5	1357
2018	Non-supervisor	63	21	9	3	2	0	2	86	5	2253
2017	Supervisor	56	28	9	3	2	0	2	86	5	1547
2017	Non-supervisor	63	21	7	3	2	1	3	87	5	2657

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	15	7	2	3	0	1	88	5	1468
2020	Non-supervisor	73	13	5	3	2	0	2	89	5	2225
2019	Supervisor	62	20	9	4	4	0	1	84	8	1439
2019	Non-supervisor	67	16	8	3	4	0	2	85	7	2516
2018	Supervisor	56	23	11	6	3	0	1	79	10	1352
2018	Non-supervisor	64	18	8	4	4	1	2	84	8	2246
2017	Supervisor	62	20	9	4	3	0	2	83	8	1547
2017	Non-supervisor	63	17	7	4	4	1	4	84	8	2659

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	27	10	3	1	0	1	85	4	1470
2020	Non-supervisor	68	4	1	0	0	0	25	97	1	2224
2019	Supervisor	51	28	13	4	3	0	1	80	7	1435
2019	Non-supervisor	66	4	1	1	1	1	27	97	2	2515
2018	Supervisor	48	32	13	4	1	0	1	81	6	1347
2018	Non-supervisor	60	5	2	1	0	0	31	96	2	2240
2017	Supervisor	51	30	11	4	2	0	2	82	7	1543
2017	Non-supervisor	59	6	2	1	0	1	32	95	2	2647

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	15	4	2	0	0	2	94	2	1466
2020	Non-supervisor	76	10	3	1	1	1	7	95	2	2230
2019	Supervisor	74	17	5	1	1	0	2	93	1	1442
2019	Non-supervisor	76	11	3	1	1	1	7	95	2	2517
2018	Supervisor	70	20	5	1	0	0	3	93	2	1354
2018	Non-supervisor	72	12	5	1	1	1	9	92	2	2249
2017	Supervisor	72	17	5	2	1	0	4	92	2	1537
2017	Non-supervisor	71	12	4	1	1	1	12	94	2	2644

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	15	5	2	1	0	1	92	3	1471
2020	Non-supervisor	62	18	9	4	4	1	2	83	8	2231
2019	Supervisor	82	11	3	1	1	0	2	94	2	1442
2019	Non-supervisor	70	14	5	3	4	1	3	88	7	2527
2018	Supervisor	82	11	3	2	1	0	1	94	3	1355
2018	Non-supervisor	69	13	7	3	4	1	3	86	7	2250
2017	Supervisor	80	12	2	1	2	0	2	94	4	1545
2017	Non-supervisor	63	16	7	4	5	1	5	84	9	2659

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	30	13	4	2	0	1	80	6	1471
2020	Non-supervisor	44	31	14	6	3	0	1	76	9	2230
2019	Supervisor	56	27	11	4	1	0	1	84	5	1439
2019	Non-supervisor	52	26	13	5	2	0	2	80	7	2522
2018	Supervisor	52	28	14	3	2	0	1	81	5	1350
2018	Non-supervisor	47	29	14	5	2	1	2	78	7	2249
2017	Supervisor	55	30	9	3	2	0	1	86	5	1543
2017	Non-supervisor	48	28	13	5	2	1	3	79	8	2657

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	45	19	4	3	0	0	75	7	1472
2020	Non-supervisor	32	39	19	6	3	0	0	71	10	2236

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	27	38	18	6	0	38	24	1472
2020	Non-supervisor	21	37	30	9	3	0	58	13	2236
2019	Supervisor	12	30	38	14	6	0	42	20	1443
2019	Non-supervisor	26	37	27	7	2	0	64	9	2531
2018	Supervisor	10	28	39	18	4	0	38	22	1356
2018	Non-supervisor	24	39	27	8	2	0	63	10	2257
2017	Supervisor	8	28	42	16	6	0	36	22	1549
2017	Non-supervisor	18	37	32	8	4	1	56	12	2667

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	24	38	19	6	0	0	25	37	1474
2020	Non-supervisor	7	15	37	26	14	0	0	40	22	2231
2019	Supervisor	10	21	40	22	7	0	0	29	31	1436
2019	Non-supervisor	6	14	34	30	16	0	0	46	19	2521
2018	Supervisor	9	22	41	22	6	0	0	28	31	1345
2018	Non-supervisor	6	12	34	30	16	0	0	47	19	2245
2017	Supervisor	7	21	43	22	7	0	0	29	28	1549
2017	Non-supervisor	5	13	35	29	17	1	1	46	19	2661

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	40	9	3	1	1	86	5	1465
2020	Non-supervisor	48	35	9	3	1	3	86	5	2227
2019	Supervisor	34	46	12	5	2	1	81	7	1440
2019	Non-supervisor	35	39	14	5	2	4	78	7	2525
2018	Supervisor	33	47	12	6	2	1	80	8	1356
2018	Non-supervisor	34	41	14	5	2	4	79	7	2255
2017	Supervisor	25	48	14	7	3	3	76	10	1549
2017	Non-supervisor	25	40	16	7	4	7	70	12	2663

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	34	13	11	4	2	0	71	16	1468
2020	Non-supervisor	41	32	12	6	3	5	0	77	10	2226

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	31	11	10	7	1	0	72	16	1473
2020	Non-supervisor	41	28	11	10	7	2	1	72	17	2230

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	30	11	3	2	2	1	83	5	1463
2020	Non-supervisor	52	27	10	3	2	5	1	84	6	2221

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	37	16	9	3	1	71	13	1474
2020	Non-supervisor	42	34	14	6	3	2	77	9	2226
2019	Supervisor	27	42	16	10	5	1	69	15	1443
2019	Non-supervisor	33	38	15	7	4	3	74	11	2535
2018	Supervisor	27	41	15	11	4	1	69	15	1359
2018	Non-supervisor	34	37	16	6	4	2	73	11	2256
2017	Supervisor	23	44	18	10	5	1	67	15	1548
2017	Non-supervisor	26	41	15	8	5	4	71	14	2665

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	40	8	4	1	0	0	87	5	1477
2020	Non-supervisor	51	35	7	4	1	1	0	88	5	2233

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	38	9	4	1	1	0	85	5	1469
2020	Non-supervisor	52	33	8	4	1	1	0	87	5	2227

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	39	16	6	1	1	1	76	7	1469
2020	Non-supervisor	36	32	20	6	2	2	2	71	8	2220

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	35	11	2	0	2	2	86	3	1473
2020	Non-supervisor	49	28	12	3	1	3	4	83	4	2229

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	79	17	2	0	0	1	0	98	1	1473
2020	Non-supervisor	80	14	3	0	0	3	1	97	0	2226

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	31	5	2	1	1	0	92	2	1463
2020	Non-supervisor	58	30	6	3	1	2	0	90	4	2224

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	7	4	3	1	0	85	7	1469
2020	Non-supervisor	54	27	8	6	3	2	0	83	8	2225

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	28	7	4	1	1	0	89	5	1473
2020	Non-supervisor	61	26	7	2	1	2	1	90	3	2228

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	47	15	13	3	1	1	69	16	1474
2019	Supervisor	18	46	14	11	4	3	5	69	16	1440

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	97	3	1477

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	33	20	21	10	1	1	48	32	1419

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	1463
2020	Non-supervisor	9	91	2205

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	1471
2020	Non-supervisor	11	89	2203
2019	Supervisor	10	90	1440
2019	Non-supervisor	13	87	2535
2017	Supervisor	11	89	1542
2017	Non-supervisor	14	86	2661
2014	Supervisor	8	92	1413
2014	Non-supervisor	12	88	2521

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	54	46	152
2020	Non-supervisor	55	45	256

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	83	17	152
2020	Non-supervisor	81	19	256
2019	Supervisor	88	12	146
2019	Non-supervisor	86	14	325
2017	Supervisor	78	22	172
2017	Non-supervisor	83	17	364
2014	Supervisor	87	13	106
2014	Non-supervisor	83	17	295

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	29	4	5	2	1	0	88	8	127
2020	Non-supervisor	46	39	6	7	1	1	0	86	8	208
2019	Supervisor	47	32	5	11	4	0	0	80	15	128
2019	Non-supervisor	50	31	6	9	4	0	0	81	13	275
2017	Supervisor	57	29	1	8	4	0	1	87	12	135
2017	Non-supervisor	47	39	5	3	5	0	0	86	8	301
2014	Supervisor	50	41	3	2	3	0	0	91	5	92
2014	Non-supervisor	56	28	5	8	2	1	0	85	10	244

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	33	9	3	1	2	2	87	4	1473
2020	Non-supervisor	50	29	8	4	2	4	4	85	6	2223

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	77	14	1	90	10	1478
2020	Non-supervisor	11	69	18	3	87	13	2236

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	61	39	124
2020	Non-supervisor	56	44	227

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	25	9	24	13	2	2	53	38	125
2020	Non-supervisor	18	25	18	14	18	2	5	47	34	228

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	18	14	18	15	2	13	45	39	125
2020	Non-supervisor	16	18	15	17	21	3	9	38	44	228

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	16	9	4	2	2	10	83	7	1475
2020	Non-supervisor	52	14	7	3	3	3	16	83	8	2229
2019	Supervisor	57	18	10	5	4	1	5	79	10	1432
2019	Non-supervisor	54	16	9	5	5	2	10	79	11	2521
2018	Supervisor	62	13	9	5	4	0	6	80	10	1353
2018	Non-supervisor	56	15	8	4	5	2	11	80	10	2254

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Statistics Canada by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat