2020 Public Service Employee Survey Results for Statistics Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 48 5 14 5 0 0 76 19 319
2020 Not a person with a disability 38 47 4 9 2 0 0 85 11 3355

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 77 13 5 3 2 0 0 91 5 318
2020 Not a person with a disability 75 18 4 2 1 0 0 93 3 3343

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 39 6 15 5 0 2 74 20 319
2020 Not a person with a disability 36 40 10 10 3 0 1 77 13 3355
2019 Person with a disability 38 32 7 16 6 0 0 71 22 238
2019 Not a person with a disability 49 35 6 7 3 0 0 84 10 3692
2017 Person with a disability 36 35 9 10 11 0 0 71 20 257
2017 Not a person with a disability 43 36 8 8 5 0 0 79 13 3925
2014 Person with a disability 45 31 8 10 6 0 0 76 16 213
2014 Not a person with a disability 46 36 7 7 3 0 0 83 10 3685

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 39 11 16 6 0 2 66 22 316
2020 Not a person with a disability 32 39 14 10 3 0 1 72 13 3352
2019 Person with a disability 23 38 11 14 11 0 1 62 26 235
2019 Not a person with a disability 31 41 12 10 4 0 0 73 15 3692
2018 Person with a disability 20 38 15 14 10 1 2 59 25 219
2018 Not a person with a disability 30 46 10 10 3 0 1 76 13 3339
2017 Person with a disability 26 34 15 15 8 0 1 61 24 257
2017 Not a person with a disability 31 42 11 11 5 0 1 73 16 3925
2014 Person with a disability 29 39 14 12 6 0 0 68 18 214
2014 Not a person with a disability 31 42 13 10 4 0 1 73 14 3681

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 32 12 10 4 1 1 74 14 318
2020 Not a person with a disability 44 37 10 7 1 0 0 82 8 3335
2019 Person with a disability 42 32 10 9 6 0 0 75 15 236
2019 Not a person with a disability 55 33 6 4 1 0 0 89 5 3683
2017 Person with a disability 42 36 9 9 3 1 0 79 12 256
2017 Not a person with a disability 54 34 7 4 1 0 0 88 5 3918
2014 Person with a disability 41 37 9 9 3 0 1 79 12 214
2014 Not a person with a disability 48 38 9 4 1 1 0 86 5 3685

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 28 9 14 4 0 0 73 18 319
2020 Not a person with a disability 47 32 10 8 3 0 0 79 11 3347
2019 Person with a disability 41 28 8 12 9 1 0 70 21 238
2019 Not a person with a disability 53 31 7 5 2 0 1 85 8 3691
2018 Person with a disability 36 33 11 13 6 0 1 70 19 219
2018 Not a person with a disability 49 32 10 5 2 0 1 83 8 3339
2017 Person with a disability 45 25 9 11 10 0 0 70 20 257
2017 Not a person with a disability 49 33 9 6 3 0 1 82 9 3924
2014 Person with a disability 46 32 11 6 6 0 0 78 11 214
2014 Not a person with a disability 45 34 10 5 3 1 2 82 8 3683

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 36 10 12 5 0 0 73 17 319
2020 Not a person with a disability 38 42 12 6 2 0 0 80 8 3360
2019 Person with a disability 30 33 13 10 13 0 0 64 23 238
2019 Not a person with a disability 37 42 12 6 3 0 0 79 9 3699
2018 Person with a disability 31 35 14 13 6 1 0 67 19 218
2018 Not a person with a disability 35 45 11 6 3 0 0 80 9 3329
2017 Person with a disability 33 34 10 14 9 0 0 67 23 255
2017 Not a person with a disability 35 46 10 6 3 0 0 82 8 3925
2014 Person with a disability 33 37 14 11 6 0 0 69 17 214
2014 Not a person with a disability 30 48 12 7 3 0 0 78 10 3690

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 33 14 10 7 1 0 69 17 317
2020 Not a person with a disability 40 38 11 7 3 0 0 79 11 3356
2019 Person with a disability 24 35 15 10 15 0 0 59 26 238
2019 Not a person with a disability 34 40 13 9 4 0 0 74 13 3699
2018 Person with a disability 25 33 14 17 9 2 0 59 27 220
2018 Not a person with a disability 32 39 15 9 5 0 1 71 14 3336
2017 Person with a disability 26 33 13 14 15 0 0 58 28 255
2017 Not a person with a disability 33 38 14 10 5 0 0 71 15 3924
2014 Person with a disability 26 32 18 14 10 0 0 58 25 214
2014 Not a person with a disability 28 41 16 10 5 0 0 69 15 3688

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 40 11 14 3 0 0 73 16 317
2020 Not a person with a disability 40 42 9 8 2 0 0 81 10 3346
2019 Person with a disability 31 38 9 11 12 0 0 68 23 238
2019 Not a person with a disability 36 43 11 8 2 0 0 79 11 3690
2018 Person with a disability 23 42 14 14 6 1 0 66 21 220
2018 Not a person with a disability 34 44 12 7 3 0 0 78 10 3341
2017 Person with a disability 35 35 12 12 7 0 0 70 18 255
2017 Not a person with a disability 35 44 10 7 3 0 0 80 10 3922

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 37 9 5 3 0 0 83 8 318
2020 Not a person with a disability 52 37 6 3 1 0 0 90 4 3353
2019 Person with a disability 39 36 9 9 7 0 0 75 16 237
2019 Not a person with a disability 46 41 8 4 2 0 0 86 5 3691
2018 Person with a disability 42 37 12 6 2 1 0 80 9 219
2018 Not a person with a disability 48 41 7 3 1 0 0 89 4 3342
2017 Person with a disability 41 38 11 5 4 0 0 79 9 254
2017 Not a person with a disability 47 41 7 3 2 0 0 88 5 3919
2014 Person with a disability 48 36 8 6 1 0 0 84 8 214
2014 Not a person with a disability 43 43 9 3 1 0 0 87 4 3687

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 30 14 14 6 0 0 66 20 319
2020 Not a person with a disability 41 38 11 7 3 0 0 79 10 3351
2019 Person with a disability 25 32 13 15 15 0 0 57 30 238
2019 Not a person with a disability 38 38 12 7 4 0 0 76 11 3695
2018 Person with a disability 28 31 17 13 10 1 1 60 23 219
2018 Not a person with a disability 35 41 12 8 3 0 0 76 12 3339
2017 Person with a disability 27 34 13 11 15 1 0 62 26 256
2017 Not a person with a disability 35 40 12 8 4 0 0 76 12 3917

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 29 15 4 2 0 0 79 6 314
2020 Not a person with a disability 51 35 9 3 1 0 0 87 4 3338
2019 Person with a disability 43 33 13 5 5 0 0 77 10 235
2019 Not a person with a disability 48 36 11 4 2 0 0 84 5 3678
2018 Person with a disability 42 37 11 6 3 1 0 80 9 217
2018 Not a person with a disability 48 38 9 3 1 0 0 87 4 3327
2017 Person with a disability 47 33 10 6 4 0 0 80 10 256
2017 Not a person with a disability 51 37 8 2 1 0 0 88 4 3924
2014 Person with a disability 57 31 8 2 1 0 0 89 3 214
2014 Not a person with a disability 55 34 9 2 1 0 0 89 3 3685

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 32 14 13 4 0 0 69 17 317
2020 Not a person with a disability 40 39 11 7 3 0 0 79 9 3341
2019 Person with a disability 23 37 12 15 12 1 0 60 28 238
2019 Not a person with a disability 36 40 12 8 3 0 0 76 11 3694
2018 Person with a disability 31 30 12 14 11 1 1 62 26 218
2018 Not a person with a disability 36 41 12 7 4 0 0 77 11 3329
2017 Person with a disability 31 35 11 14 9 0 1 66 23 257
2017 Not a person with a disability 37 41 11 7 3 0 0 78 11 3923
2014 Person with a disability 25 37 14 12 9 0 2 64 22 214
2014 Not a person with a disability 28 45 13 10 4 1 0 73 13 3687

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 32 11 9 6 0 0 74 15 317
2020 Not a person with a disability 46 35 11 5 2 0 0 81 7 3352
2019 Person with a disability 35 27 15 12 11 0 0 63 22 236
2019 Not a person with a disability 44 35 12 6 3 0 0 79 9 3694
2018 Person with a disability 32 34 15 9 8 1 1 67 18 218
2018 Not a person with a disability 42 37 12 6 3 0 0 79 10 3324
2017 Person with a disability 36 31 13 9 10 0 0 68 19 256
2017 Not a person with a disability 42 37 11 6 3 0 0 80 9 3916
2014 Person with a disability 35 32 14 8 9 0 1 68 18 214
2014 Not a person with a disability 36 40 13 7 3 0 0 76 11 3686

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 36 12 12 4 1 1 71 17 319
2020 Not a person with a disability 37 42 11 7 2 0 0 80 8 3348
2019 Person with a disability 25 38 13 12 10 1 1 64 22 236
2019 Not a person with a disability 36 42 12 6 2 1 0 79 9 3653
2018 Person with a disability 28 32 19 13 7 1 1 62 20 218
2018 Not a person with a disability 36 41 13 7 3 0 0 77 10 3325
2017 Person with a disability 34 33 12 12 7 0 2 68 20 256
2017 Not a person with a disability 39 40 12 6 3 0 0 79 9 3916
2014 Person with a disability 33 35 12 11 6 1 1 70 18 214
2014 Not a person with a disability 34 41 14 7 3 1 0 76 9 3689

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 32 12 11 2 0 0 76 12 319
2020 Not a person with a disability 45 39 10 5 1 0 0 84 6 3357
2019 Person with a disability 32 39 12 10 8 0 0 71 17 237
2019 Not a person with a disability 42 40 11 5 2 0 0 82 7 3702
2018 Person with a disability 37 31 16 9 7 1 0 68 16 219
2018 Not a person with a disability 40 43 10 5 2 0 0 83 7 3338
2017 Person with a disability 38 32 13 9 8 0 0 70 17 257
2017 Not a person with a disability 43 41 9 5 2 0 0 84 7 3918
2014 Person with a disability 39 33 16 7 4 0 0 73 11 213
2014 Not a person with a disability 37 44 11 5 2 0 0 81 8 3688

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 29 18 11 5 1 0 66 16 318
2020 Not a person with a disability 37 33 16 8 6 0 0 70 14 3362
2019 Person with a disability 40 29 17 7 6 0 1 69 13 238
2019 Not a person with a disability 47 31 13 5 3 0 0 79 8 3688
2018 Person with a disability 38 31 17 10 3 1 0 70 14 217
2018 Not a person with a disability 47 31 13 6 3 0 0 78 9 3341
2017 Person with a disability 41 30 15 7 5 0 2 73 12 257
2017 Not a person with a disability 46 35 11 5 3 0 1 81 8 3930
2014 Person with a disability 39 32 16 9 4 0 0 71 13 214
2014 Not a person with a disability 45 35 13 5 2 0 0 80 7 3690

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 20 35 21 11 1 1 33 32 317
2020 Not a person with a disability 8 21 37 22 10 1 1 33 29 3356
2019 Person with a disability 16 25 29 17 12 0 2 29 41 238
2019 Not a person with a disability 8 21 36 22 11 1 1 34 29 3697
2018 Person with a disability 7 26 35 20 9 2 2 29 34 218
2018 Not a person with a disability 7 20 35 24 10 1 2 36 28 3339
2017 Person with a disability 8 19 32 23 14 0 3 39 29 253
2017 Not a person with a disability 6 18 36 23 12 1 4 37 26 3905
2014 Person with a disability 6 21 36 20 10 0 6 31 29 213
2014 Not a person with a disability 6 21 38 23 9 1 2 34 28 3683

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 15 24 29 23 3 2 55 21 317
2020 Not a person with a disability 4 10 22 35 25 3 2 63 14 3353
2019 Person with a disability 9 20 26 23 17 3 1 42 31 238
2019 Not a person with a disability 5 12 26 30 22 3 2 55 18 3686
2018 Person with a disability 7 13 22 34 18 4 2 55 21 216
2018 Not a person with a disability 3 11 24 33 24 3 2 59 15 3322
2017 Person with a disability 7 12 25 28 23 2 4 54 19 251
2017 Not a person with a disability 4 9 24 30 23 3 6 59 14 3893
2014 Person with a disability 7 15 31 24 15 2 5 43 24 213
2014 Not a person with a disability 4 12 28 30 18 4 4 52 18 3670

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 22 25 22 16 2 2 40 34 316
2020 Not a person with a disability 9 19 33 22 12 2 2 36 30 3355
2019 Person with a disability 17 18 24 21 12 4 3 36 38 238
2019 Not a person with a disability 9 20 32 21 12 3 2 35 31 3692
2018 Person with a disability 15 22 28 15 9 7 5 27 41 218
2018 Not a person with a disability 9 21 33 20 12 3 3 34 32 3340
2017 Person with a disability 13 15 29 20 16 3 4 38 30 252
2017 Not a person with a disability 8 18 31 21 13 3 6 37 28 3898
2014 Person with a disability 13 19 28 21 11 1 8 35 35 212
2014 Not a person with a disability 12 23 31 18 10 2 4 30 37 3678

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 19 28 24 20 1 1 44 27 317
2020 Not a person with a disability 6 14 29 30 19 1 1 50 20 3347
2019 Person with a disability 9 19 29 27 14 1 2 42 28 236
2019 Not a person with a disability 4 10 32 30 21 1 2 53 15 3681
2018 Person with a disability 9 18 29 25 13 3 3 40 29 215
2018 Not a person with a disability 4 12 31 31 19 1 2 52 17 3330
2017 Person with a disability 9 11 32 24 21 1 3 47 21 250
2017 Not a person with a disability 4 11 31 31 19 1 4 52 15 3888
2014 Person with a disability 6 13 35 26 16 0 4 44 20 212
2014 Not a person with a disability 4 12 32 31 16 1 3 50 17 3670

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 20 22 18 16 3 2 36 41 317
2020 Not a person with a disability 12 19 27 22 17 1 2 40 32 3359
2019 Person with a disability 19 23 21 16 16 2 3 33 44 237
2019 Not a person with a disability 10 19 27 22 18 1 3 42 30 3694
2018 Person with a disability 18 22 22 20 11 3 4 34 43 217
2018 Not a person with a disability 10 21 27 22 16 2 3 40 32 3332
2017 Person with a disability 18 16 27 16 18 1 3 36 35 254
2017 Not a person with a disability 9 20 28 19 16 2 5 39 31 3897
2014 Person with a disability 20 22 29 13 12 2 3 26 44 214
2014 Not a person with a disability 12 23 30 18 12 2 4 31 37 3676

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 15 23 25 22 4 4 52 23 317
2020 Not a person with a disability 5 11 26 29 22 4 4 54 18 3342
2019 Person with a disability 11 15 28 20 19 4 4 42 28 238
2019 Not a person with a disability 6 15 27 26 20 3 3 49 22 3677
2018 Person with a disability 8 15 26 28 13 4 5 45 26 217
2018 Not a person with a disability 6 14 28 26 19 3 3 48 22 3318
2017 Person with a disability 12 13 31 20 16 3 5 40 27 251
2017 Not a person with a disability 7 14 27 24 18 4 6 46 23 3897
2014 Person with a disability 8 18 26 23 15 3 7 42 29 212
2014 Not a person with a disability 6 15 28 27 16 4 5 46 22 3679

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 19 30 22 13 3 2 36 33 314
2020 Not a person with a disability 8 17 32 24 14 2 2 40 27 3346
2019 Person with a disability 18 15 30 18 13 3 2 33 35 236
2019 Not a person with a disability 8 19 33 22 14 3 2 37 28 3687
2018 Person with a disability 12 21 31 20 9 4 4 31 35 217
2018 Not a person with a disability 8 19 34 20 13 3 3 35 29 3334
2017 Person with a disability 16 17 31 15 16 2 3 33 34 253
2017 Not a person with a disability 8 17 33 20 13 4 5 36 28 3904
2014 Person with a disability 12 24 26 19 9 5 5 31 40 212
2014 Not a person with a disability 9 19 33 20 11 4 4 33 30 3685

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 29 35 20 7 0 1 27 37 316
2020 Not a person with a disability 7 18 36 27 11 0 1 39 25 3362
2019 Person with a disability 12 24 27 23 13 1 1 37 36 238
2019 Not a person with a disability 7 16 34 26 14 1 2 42 24 3700
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 31 14 9 4 7 5 70 14 317
2020 Not a person with a disability 35 30 13 5 2 7 7 76 8 3351
2019 Person with a disability 24 30 12 11 12 5 5 61 26 237
2019 Not a person with a disability 35 31 13 5 3 6 7 76 10 3697
2018 Person with a disability 21 28 20 9 10 9 4 56 22 220
2018 Not a person with a disability 29 34 14 6 4 7 6 73 11 3340
2017 Person with a disability 30 27 10 10 12 4 7 64 25 256
2017 Not a person with a disability 35 31 11 6 4 6 7 76 11 3923
2014 Person with a disability 30 28 11 9 10 6 4 66 22 212
2014 Not a person with a disability 37 31 12 6 4 5 5 76 11 3690

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 31 7 8 5 1 1 79 13 316
2020 Not a person with a disability 59 26 6 5 2 1 0 86 8 3349
2019 Person with a disability 39 29 10 11 10 1 1 69 21 237
2019 Not a person with a disability 54 29 8 6 3 1 0 84 8 3691
2018 Person with a disability 40 24 12 12 9 2 1 66 21 220
2018 Not a person with a disability 50 32 7 6 3 1 0 84 10 3332
2017 Person with a disability 39 28 8 14 9 2 0 68 24 257
2017 Not a person with a disability 54 29 7 6 3 1 0 84 9 3925
2014 Person with a disability 49 25 6 10 10 1 0 75 20 214
2014 Not a person with a disability 52 30 8 5 3 1 0 84 8 3691

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 30 6 5 2 1 1 87 7 314
2020 Not a person with a disability 67 25 4 3 1 0 0 92 4 3353
2019 Person with a disability 50 29 7 8 7 0 0 79 15 237
2019 Not a person with a disability 61 29 5 3 1 0 0 90 5 3699
2018 Person with a disability 50 31 5 8 4 1 0 82 12 219
2018 Not a person with a disability 59 31 5 4 1 0 0 90 5 3331
2017 Person with a disability 50 32 7 6 4 0 0 83 10 257
2017 Not a person with a disability 56 33 6 4 2 0 0 89 6 3920
2014 Person with a disability 46 37 6 7 3 0 0 84 11 214
2014 Not a person with a disability 54 35 6 4 1 0 0 89 5 3687

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 36 7 7 2 1 0 83 9 314
2020 Not a person with a disability 56 31 7 3 1 1 0 89 4 3340
2019 Person with a disability 38 32 13 6 8 3 1 72 15 237
2019 Not a person with a disability 52 34 9 3 1 1 0 87 4 3702
2018 Person with a disability 37 35 15 6 5 1 1 73 12 220
2018 Not a person with a disability 48 37 9 3 2 1 0 86 5 3338

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 22 12 6 5 8 4 73 13 317
2020 Not a person with a disability 51 22 9 3 2 8 5 84 6 3354
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 27 11 7 3 2 5 77 10 315
2020 Not a person with a disability 54 27 11 3 1 1 3 84 5 3359
2019 Person with a disability 41 27 12 8 6 0 5 72 16 238
2019 Not a person with a disability 50 27 12 3 1 1 4 82 5 3697

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 31 10 11 4 0 0 75 15 317
2020 Not a person with a disability 51 31 9 5 2 1 0 83 7 3356
2019 Person with a disability 40 29 12 8 11 0 1 69 19 236
2019 Not a person with a disability 47 32 11 6 3 1 1 80 8 3701
2018 Person with a disability 37 34 10 8 7 2 1 74 15 219
2018 Not a person with a disability 45 34 10 6 3 0 1 81 9 3342
2017 Person with a disability 45 26 11 12 7 0 0 71 19 257
2017 Not a person with a disability 46 35 9 6 3 0 0 82 9 3921
2014 Person with a disability 42 32 9 11 4 0 1 75 16 214
2014 Not a person with a disability 45 37 9 6 3 0 0 82 8 3693

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 20 15 5 5 4 3 73 11 317
2020 Not a person with a disability 56 24 10 4 2 2 2 84 6 3361

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 32 10 8 4 0 0 78 12 317
2020 Not a person with a disability 55 30 8 4 2 0 0 86 6 3366
2019 Person with a disability 40 32 8 10 9 0 0 73 19 237
2019 Not a person with a disability 53 29 9 5 2 1 0 83 8 3694
2018 Person with a disability 42 30 10 12 6 1 0 72 18 220
2018 Not a person with a disability 51 32 8 6 3 1 0 83 8 3335
2017 Person with a disability 46 27 8 10 7 1 1 74 18 257
2017 Not a person with a disability 51 31 8 6 3 1 0 83 9 3923
2014 Person with a disability 43 31 9 7 7 1 1 76 15 214
2014 Not a person with a disability 49 34 8 5 3 1 0 84 8 3691

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 317
2020 Not a person with a disability 48 52 3364

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 19 8 2 2 6 5 87 5 317
2020 Not a person with a disability 63 17 6 1 1 4 8 91 2 3356

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 26 7 9 4 0 0 79 13 318
2020 Not a person with a disability 61 25 7 4 2 0 0 87 6 3361
2019 Person with a disability 48 24 12 7 9 0 0 72 16 237
2019 Not a person with a disability 58 26 8 5 2 0 0 85 7 3692
2018 Person with a disability 48 24 12 8 7 1 0 74 14 220
2018 Not a person with a disability 55 28 9 5 3 0 0 83 8 3339
2017 Person with a disability 47 23 10 11 9 0 0 70 20 255
2017 Not a person with a disability 58 27 8 4 3 0 0 85 7 3916
2014 Person with a disability 52 23 8 7 10 0 0 75 17 214
2014 Not a person with a disability 56 30 7 4 3 0 0 86 7 3689
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 28 14 4 4 11 0 75 9 318
2020 Not a person with a disability 42 31 11 4 2 11 0 81 6 3355
2019 Person with a disability 27 31 15 8 8 11 0 66 18 236
2019 Not a person with a disability 37 32 13 5 3 9 0 76 9 3684
2018 Person with a disability 24 35 15 8 7 10 1 66 17 219
2018 Not a person with a disability 37 33 13 6 3 9 0 76 9 3345
2017 Person with a disability 33 27 13 10 8 9 0 66 20 256
2017 Not a person with a disability 38 33 12 5 3 8 0 78 9 3922
2014 Person with a disability 29 33 11 7 6 15 0 73 14 213
2014 Not a person with a disability 33 36 13 5 2 11 1 77 8 3690

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 35 14 10 5 4 0 70 16 318
2020 Not a person with a disability 38 36 13 7 3 3 0 76 11 3352
2019 Person with a disability 23 29 20 11 13 4 0 55 25 237
2019 Not a person with a disability 32 36 15 9 5 3 0 70 14 3682
2018 Person with a disability 26 31 17 11 11 3 1 59 23 219
2018 Not a person with a disability 32 37 15 9 4 3 0 72 13 3327
2017 Person with a disability 31 30 14 12 10 3 0 63 22 257
2017 Not a person with a disability 35 35 14 8 4 3 0 72 13 3920
2014 Person with a disability 27 35 15 12 8 3 0 64 21 214
2014 Not a person with a disability 29 36 17 9 4 4 0 68 14 3688

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 34 16 16 6 9 0 59 24 319
2020 Not a person with a disability 29 35 17 10 4 6 0 68 15 3348
2019 Person with a disability 16 27 21 14 13 8 0 48 29 237
2019 Not a person with a disability 23 33 19 11 5 8 0 61 18 3677
2018 Person with a disability 21 24 20 18 9 7 1 49 29 219
2018 Not a person with a disability 23 34 19 12 4 8 0 62 18 3334
2017 Person with a disability 22 28 17 15 10 8 0 55 26 256
2017 Not a person with a disability 25 35 17 11 4 7 0 65 16 3914
2014 Person with a disability 18 29 22 13 8 10 0 53 23 213
2014 Not a person with a disability 21 34 20 11 4 10 0 61 17 3686

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 32 15 19 9 3 0 56 29 319
2020 Not a person with a disability 29 36 15 12 5 3 0 67 18 3361
2019 Person with a disability 18 25 19 15 20 4 0 44 36 237
2019 Not a person with a disability 22 36 17 14 7 4 0 60 23 3678
2018 Person with a disability 19 27 18 18 14 4 1 48 33 219
2018 Not a person with a disability 20 36 18 14 7 4 0 59 22 3344
2017 Person with a disability 21 29 13 18 15 4 0 52 34 256
2017 Not a person with a disability 24 37 15 13 6 4 0 64 20 3920
2014 Person with a disability 13 36 21 17 7 6 0 52 26 213
2014 Not a person with a disability 21 37 19 12 6 5 0 61 20 3686

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 21 9 4 1 7 1 85 5 318
2020 Not a person with a disability 57 25 10 3 1 5 1 86 3 3356
2019 Person with a disability 57 23 8 2 2 7 1 87 4 238
2019 Not a person with a disability 61 23 8 2 0 5 0 89 3 3692
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 42 11 10 2 2 0 77 12 317
2020 Not a person with a disability 35 45 12 5 2 1 0 82 6 3356
2019 Person with a disability 30 40 14 8 6 3 0 71 14 235
2019 Not a person with a disability 35 44 11 6 2 1 0 81 8 3692
2018 Person with a disability 30 37 15 10 5 3 0 69 15 217
2018 Not a person with a disability 31 45 13 7 1 2 0 78 8 3339
2017 Person with a disability 32 36 16 10 4 2 1 70 14 257
2017 Not a person with a disability 35 44 12 6 1 1 0 81 7 3918
2014 Person with a disability 29 41 17 8 3 1 0 71 11 213
2014 Not a person with a disability 33 43 14 6 2 2 0 78 7 3692

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 35 14 21 5 4 0 58 27 317
2020 Not a person with a disability 24 39 18 13 4 3 0 65 17 3333
2019 Person with a disability 11 32 19 19 16 3 0 44 36 238
2019 Not a person with a disability 19 36 20 16 6 3 0 58 22 3684

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 30 14 13 7 1 3 65 21 319
2020 Not a person with a disability 33 37 14 7 3 4 2 74 11 3352
2019 Person with a disability 26 36 14 12 9 3 0 64 22 238
2019 Not a person with a disability 31 37 14 9 3 3 2 72 13 3694
2018 Person with a disability 27 35 10 12 11 5 1 66 24 218
2018 Not a person with a disability 32 40 13 8 2 3 2 76 11 3333
2017 Person with a disability 32 31 12 11 9 3 2 67 21 257
2017 Not a person with a disability 38 37 11 6 3 3 2 79 9 3914
2014 Person with a disability 37 35 12 7 7 4 0 74 14 214
2014 Not a person with a disability 37 39 11 6 2 4 1 80 8 3692

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 36 14 7 4 2 0 75 11 315
2020 Not a person with a disability 42 38 13 3 1 2 0 83 4 3342
2019 Person with a disability 29 38 14 7 9 2 0 69 16 238
2019 Not a person with a disability 39 38 15 4 2 2 0 79 6 3691
2018 Person with a disability 29 37 14 8 7 4 0 69 16 220
2018 Not a person with a disability 38 41 13 4 1 2 0 81 5 3317

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 15 16 15 16 12 3 43 37 315
2020 Not a person with a disability 25 25 17 10 6 13 3 60 19 3346
2019 Person with a disability 14 17 18 18 23 8 1 34 46 237
2019 Not a person with a disability 21 24 19 11 8 13 3 54 23 3697
2018 Person with a disability 16 18 15 16 23 11 0 38 45 220
2018 Not a person with a disability 20 26 19 11 9 12 3 54 24 3338
2017 Person with a disability 15 14 15 16 26 13 2 33 49 257
2017 Not a person with a disability 18 24 18 13 10 13 4 50 28 3917
2014 Person with a disability 11 24 12 15 22 15 1 42 44 214
2014 Not a person with a disability 15 23 19 14 11 14 4 46 31 3690

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 36 17 13 11 3 0 58 25 316
2020 Not a person with a disability 29 37 16 10 4 3 1 69 15 3345
2019 Person with a disability 15 30 22 16 16 2 0 46 32 238
2019 Not a person with a disability 27 36 18 11 5 2 0 65 17 3685
2018 Person with a disability 17 27 21 18 13 4 1 46 32 218
2018 Not a person with a disability 28 39 16 10 5 2 0 68 16 3338
2017 Person with a disability 21 29 15 14 15 5 0 53 31 254
2017 Not a person with a disability 31 39 13 10 5 2 0 72 15 3915
2014 Person with a disability 23 32 18 10 12 3 1 58 23 214
2014 Not a person with a disability 29 37 15 11 5 3 1 68 16 3691

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 26 12 19 19 3 3 47 40 318
2020 Not a person with a disability 27 33 14 12 9 3 3 64 22 3357
2019 Person with a disability 13 28 14 15 25 2 4 43 42 238
2019 Not a person with a disability 26 34 14 12 9 2 2 62 23 3698
2018 Person with a disability 15 21 16 19 23 4 2 38 45 219
2018 Not a person with a disability 27 34 14 12 9 2 2 63 22 3344
2017 Person with a disability 17 24 11 17 25 4 3 44 45 256
2017 Not a person with a disability 28 31 13 12 11 2 2 62 24 3916
2014 Person with a disability 20 21 11 20 24 2 2 43 46 213
2014 Not a person with a disability 21 30 15 16 13 2 3 53 31 3694

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 28 13 9 4 0 5 72 14 318
2020 Not a person with a disability 52 23 12 5 3 1 4 79 9 3358
2019 Person with a disability 44 19 13 9 8 0 6 67 19 237
2019 Not a person with a disability 55 23 10 4 2 1 5 83 7 3700

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 25 16 9 8 1 4 65 19 319
2020 Not a person with a disability 46 26 14 5 3 1 4 76 9 3356
2019 Person with a disability 35 23 18 10 8 2 5 62 19 238
2019 Not a person with a disability 48 25 14 5 3 2 4 77 8 3687

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 12 8 3 7 3 5 81 11 317
2020 Not a person with a disability 77 9 3 1 1 3 5 93 3 3346
2019 Person with a disability 52 13 12 4 8 6 5 73 14 236
2019 Not a person with a disability 78 8 3 1 1 4 5 94 3 3687

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 19 12 7 6 1 6 72 14 319
2020 Not a person with a disability 76 9 3 1 1 2 9 95 2 3345
2019 Person with a disability 50 10 11 6 13 5 6 67 21 237
2019 Not a person with a disability 81 4 1 1 0 2 11 98 1 3682

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 36 17 12 5 2 1 65 18 319
2020 Not a person with a disability 29 44 15 6 2 4 0 76 8 3345
2019 Person with a disability 18 39 21 8 10 3 1 59 19 236
2019 Not a person with a disability 25 44 16 7 2 4 1 73 10 3698
2018 Person with a disability 18 32 24 11 10 4 2 53 22 220
2018 Not a person with a disability 27 40 19 7 3 3 1 70 11 3340
2017 Person with a disability 20 34 14 13 10 7 2 60 25 257
2017 Not a person with a disability 28 39 17 7 4 5 1 71 11 3917

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 40 13 10 4 2 1 73 14 318
2020 Not a person with a disability 44 39 9 4 1 2 0 85 5 3332
2019 Person with a disability 33 34 16 8 7 3 0 68 15 237
2019 Not a person with a disability 43 40 9 4 1 2 0 85 5 3673
2018 Person with a disability 37 37 9 7 6 4 0 76 14 219
2018 Not a person with a disability 50 37 8 2 1 2 0 88 4 3337
2017 Person with a disability 39 32 13 8 5 3 0 73 14 254
2017 Not a person with a disability 50 36 9 3 1 2 0 87 4 3916
2014 Person with a disability 41 35 12 7 6 0 0 75 13 214
2014 Not a person with a disability 48 36 10 3 1 2 0 87 4 3690

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 35 14 9 3 4 1 73 12 315
2020 Not a person with a disability 46 36 10 3 1 4 0 86 4 3334
2019 Person with a disability 38 34 15 3 5 4 0 75 9 235
2019 Not a person with a disability 50 35 8 2 1 3 1 89 3 3686
2018 Person with a disability 42 33 11 3 4 7 0 80 8 219
2018 Not a person with a disability 50 35 9 2 1 3 0 88 3 3333
2017 Person with a disability 40 29 12 4 8 6 1 74 13 256
2017 Not a person with a disability 48 35 10 2 1 4 0 87 3 3917
2014 Person with a disability 49 30 12 3 3 2 1 81 6 214
2014 Not a person with a disability 51 34 8 2 1 4 0 89 3 3688

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 32 18 7 3 7 1 70 10 318
2020 Not a person with a disability 41 33 13 3 1 7 1 81 4 3352

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 33 13 7 7 3 3 71 15 319
2020 Not a person with a disability 46 30 10 4 2 5 2 82 7 3346

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 35 10 7 4 0 0 79 11 318
2020 Not a person with a disability 60 30 6 3 1 0 0 91 3 3360
2019 Person with a disability 42 31 13 5 8 1 0 73 13 238
2019 Not a person with a disability 57 33 6 3 1 0 0 90 4 3689
2018 Person with a disability 44 32 11 6 5 1 0 77 12 219
2018 Not a person with a disability 57 32 6 2 1 0 0 90 3 3330
2017 Person with a disability 42 34 10 6 8 0 0 77 13 257
2017 Not a person with a disability 56 33 7 2 1 0 0 90 3 3919
2014 Person with a disability 49 29 9 8 4 0 0 79 12 214
2014 Not a person with a disability 53 36 8 2 1 1 0 89 3 3689

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 30 14 10 3 0 0 73 13 317
2020 Not a person with a disability 53 30 10 4 2 1 0 83 6 3350
2019 Person with a disability 36 28 19 9 8 1 0 64 17 237
2019 Not a person with a disability 48 34 11 4 2 0 0 82 7 3693
2018 Person with a disability 38 27 15 10 7 2 0 66 18 218
2018 Not a person with a disability 49 33 12 4 2 0 0 82 6 3331
2017 Person with a disability 39 28 10 12 9 1 0 68 22 257
2017 Not a person with a disability 49 32 11 5 2 1 0 82 7 3918
2014 Person with a disability 37 33 16 7 6 0 0 70 14 214
2014 Not a person with a disability 40 38 14 6 2 1 0 78 8 3693

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 31 14 10 4 0 0 72 14 317
2020 Not a person with a disability 50 33 10 5 2 0 0 84 6 3346
2019 Person with a disability 34 30 18 9 8 0 0 65 17 236
2019 Not a person with a disability 46 35 11 5 2 0 0 81 8 3679
2018 Person with a disability 34 31 15 13 6 1 0 65 19 215
2018 Not a person with a disability 47 35 10 5 2 0 0 83 7 3316
2017 Person with a disability 36 31 13 10 9 0 0 67 19 257
2017 Not a person with a disability 47 36 11 5 2 0 0 83 7 3919
2014 Person with a disability 33 36 17 7 6 0 0 70 13 214
2014 Not a person with a disability 39 39 14 6 2 0 0 78 8 3693

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 23 12 16 6 3 1 65 23 318
2020 Not a person with a disability 44 26 16 6 3 3 1 73 10 3357
2019 Person with a disability 34 22 20 12 10 3 0 58 22 237
2019 Not a person with a disability 40 27 16 8 5 3 0 70 13 3699
2018 Person with a disability 33 21 19 12 11 3 1 56 24 219
2018 Not a person with a disability 42 27 15 9 4 3 0 71 14 3334
2017 Person with a disability 34 21 14 13 13 4 0 58 27 256
2017 Not a person with a disability 41 26 15 8 5 4 0 70 14 3919
2014 Person with a disability 37 20 20 11 8 4 0 59 20 214
2014 Not a person with a disability 36 28 17 10 5 4 0 67 15 3693
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 27 42 32 318
2020 Not a person with a disability 25 41 35 3366
2019 Person with a disability 30 34 37 237
2019 Not a person with a disability 27 39 34 3701
2018 Person with a disability 26 43 30 218
2018 Not a person with a disability 26 42 32 3351
2017 Person with a disability 30 39 31 257
2017 Not a person with a disability 24 44 33 3924
2014 Person with a disability 22 43 36 214
2014 Not a person with a disability 24 43 34 3694

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 18 29 25 5 14 9 87
2020 Not a person with a disability 15 40 20 2 17 5 843
2019 Person with a disability 7 31 24 6 15 17 69
2019 Not a person with a disability 14 38 25 5 15 4 971
2018 Person with a disability 12 37 27 7 13 5 56
2018 Not a person with a disability 12 43 23 5 12 5 838
2017 Person with a disability 12 38 25 7 8 10 77
2017 Not a person with a disability 13 47 23 3 8 6 931
2014 Person with a disability 14 35 36 13 9999 2 46
2014 Not a person with a disability 14 46 22 8 9999 11 859
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 319
2020 Not a person with a disability 5 95 3359
2019 Person with a disability 22 78 238
2019 Not a person with a disability 6 94 3699
2018 Person with a disability 23 77 219
2018 Not a person with a disability 8 92 3341

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 50
2020 Not a person with a disability 33 67 165
2019 Person with a disability 45 55 51
2019 Not a person with a disability 42 58 238
2018 Person with a disability 40 60 51
2018 Not a person with a disability 46 54 263

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 89 11 50
2020 Not a person with a disability 66 34 165
2019 Person with a disability 78 22 51
2019 Not a person with a disability 56 44 238
2018 Person with a disability 74 26 51
2018 Not a person with a disability 57 43 263

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 50
2020 Not a person with a disability 0 100 165
2019 Person with a disability 0 100 51
2019 Not a person with a disability 0 100 238

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 51
2018 Not a person with a disability 3 97 263

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 50
2020 Not a person with a disability 33 67 165
2019 Person with a disability 44 56 51
2019 Not a person with a disability 36 64 235
2018 Person with a disability 34 66 51
2018 Not a person with a disability 39 61 263

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 50
2020 Not a person with a disability 35 65 165
2019 Person with a disability 62 38 51
2019 Not a person with a disability 37 63 235
2018 Person with a disability 42 58 51
2018 Not a person with a disability 31 69 263

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 68 32 50
2020 Not a person with a disability 41 59 165
2019 Person with a disability 61 39 51
2019 Not a person with a disability 38 62 235
2018 Person with a disability 62 38 51
2018 Not a person with a disability 37 63 263

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 50
2020 Not a person with a disability 36 64 165
2019 Person with a disability 65 35 51
2019 Not a person with a disability 36 64 235
2018 Person with a disability 49 51 51
2018 Not a person with a disability 35 65 263

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 50
2020 Not a person with a disability 33 67 165
2019 Person with a disability 49 51 51
2019 Not a person with a disability 28 72 235
2018 Person with a disability 45 55 51
2018 Not a person with a disability 26 74 263

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 50
2020 Not a person with a disability 58 42 165
2019 Person with a disability 44 56 51
2019 Not a person with a disability 58 42 235
2018 Person with a disability 57 43 51
2018 Not a person with a disability 52 48 263

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 34 66 50
2020 Not a person with a disability 23 77 165
2019 Person with a disability 42 58 51
2019 Not a person with a disability 27 73 235
2018 Person with a disability 29 71 51
2018 Not a person with a disability 30 70 263

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 17 83 51
2019 Not a person with a disability 12 88 235
2018 Person with a disability 10 90 51
2018 Not a person with a disability 9 91 263

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 50
2020 Not a person with a disability 48 52 165
2019 Person with a disability 71 29 51
2019 Not a person with a disability 35 65 235
2018 Person with a disability 70 30 51
2018 Not a person with a disability 39 61 263

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 50
2020 Not a person with a disability 20 80 165
2019 Person with a disability 23 77 51
2019 Not a person with a disability 18 82 235
2018 Person with a disability 18 82 51
2018 Not a person with a disability 16 84 263

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 50
2020 Not a person with a disability 10 90 165
2019 Person with a disability 31 69 51
2019 Not a person with a disability 11 89 235
2018 Person with a disability 23 77 51
2018 Not a person with a disability 13 87 263

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 50
2020 Not a person with a disability 51 49 165
2019 Person with a disability 58 42 51
2019 Not a person with a disability 58 42 232
2018 Person with a disability 47 53 50
2018 Not a person with a disability 58 42 263

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 50
2020 Not a person with a disability 28 72 165
2019 Person with a disability 33 67 51
2019 Not a person with a disability 28 72 232
2018 Person with a disability 33 67 50
2018 Not a person with a disability 28 72 263

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 27 73 51
2019 Not a person with a disability 9 91 232
2018 Person with a disability 11 89 50
2018 Not a person with a disability 5 95 263

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 50
2020 Not a person with a disability 9 91 165
2019 Person with a disability 27 73 51
2019 Not a person with a disability 11 89 232
2018 Person with a disability 17 83 50
2018 Not a person with a disability 11 89 263

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 50
2020 Not a person with a disability 4 96 165
2019 Person with a disability 25 75 51
2019 Not a person with a disability 11 89 232
2018 Person with a disability 9 91 50
2018 Not a person with a disability 5 95 263

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 51
2019 Not a person with a disability 3 97 232

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 50
2020 Not a person with a disability 17 83 165
2018 Person with a disability 10 90 50
2018 Not a person with a disability 13 87 263

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 50
2020 Not a person with a disability 10 90 165
2019 Person with a disability 12 88 51
2019 Not a person with a disability 11 89 232

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 50
2020 Not a person with a disability 28 72 165
2019 Person with a disability 28 72 51
2019 Not a person with a disability 24 76 232
2018 Person with a disability 34 66 50
2018 Not a person with a disability 25 75 263

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 43
2019 Not a person with a disability 16 84 223

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 43
2019 Not a person with a disability 26 74 223
2018 Person with a disability 16 84 48
2018 Not a person with a disability 24 76 254

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 13 87 48
2018 Not a person with a disability 10 90 254

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 18 82 43
2019 Not a person with a disability 12 88 223

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 43
2019 Not a person with a disability 10 90 223
2018 Person with a disability 12 88 48
2018 Not a person with a disability 8 92 254

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 43
2019 Not a person with a disability 12 88 223
2018 Person with a disability 10 90 48
2018 Not a person with a disability 13 87 254

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 14 86 43
2019 Not a person with a disability 11 89 223
2018 Person with a disability 13 87 48
2018 Not a person with a disability 12 88 254

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 19 81 43
2019 Not a person with a disability 10 90 223
2018 Person with a disability 22 78 48
2018 Not a person with a disability 10 90 254

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 32 68 43
2019 Not a person with a disability 32 68 223
2018 Person with a disability 31 69 48
2018 Not a person with a disability 25 75 254

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 43
2019 Not a person with a disability 9 91 223
2018 Person with a disability 14 86 48
2018 Not a person with a disability 12 88 254

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 62 38 43
2019 Not a person with a disability 46 54 223
2018 Person with a disability 61 39 48
2018 Not a person with a disability 42 58 254

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 63 37 43
2019 Not a person with a disability 45 55 223
2018 Person with a disability 60 40 48
2018 Not a person with a disability 46 54 254

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 43
2019 Not a person with a disability 3 97 223

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 43
2019 Not a person with a disability 10 90 223
2018 Person with a disability 11 89 48
2018 Not a person with a disability 12 88 254

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 16 15 8 9 28 9 50 26 318
2020 Not a person with a disability 23 16 14 3 2 34 9 67 9 3350
2019 Person with a disability 17 14 16 10 14 21 8 44 34 236
2019 Not a person with a disability 21 16 15 4 3 29 11 63 12 3696
2018 Person with a disability 14 15 19 9 12 28 4 42 30 217
2018 Not a person with a disability 21 19 15 4 3 30 7 64 12 3332
2017 Person with a disability 18 16 16 8 10 27 5 51 26 256
2017 Not a person with a disability 22 18 15 4 3 30 9 65 11 3917
2014 Person with a disability 16 15 20 7 6 27 8 48 20 214
2014 Not a person with a disability 19 19 15 4 3 32 10 64 11 3690

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 26 16 7 6 10 2 66 16 316
2020 Not a person with a disability 42 31 12 3 1 10 1 82 5 3356
2019 Person with a disability 33 31 12 7 11 6 0 68 19 238
2019 Not a person with a disability 41 32 12 3 2 9 2 81 6 3700
2018 Person with a disability 27 30 15 11 9 9 0 62 21 218
2018 Not a person with a disability 38 34 13 3 2 8 1 80 6 3336
2017 Person with a disability 32 29 15 8 6 10 0 69 15 256
2017 Not a person with a disability 39 34 11 3 2 10 1 81 6 3912
2014 Person with a disability 31 28 18 6 4 11 3 69 11 214
2014 Not a person with a disability 34 34 14 3 1 13 2 79 5 3688
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 318
2020 Not a person with a disability 4 96 3355
2019 Person with a disability 20 80 238
2019 Not a person with a disability 3 97 3690
2018 Person with a disability 19 81 220
2018 Not a person with a disability 4 96 3340

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 45
2020 Not a person with a disability 25 75 116
2019 Person with a disability 43 57 46
2019 Not a person with a disability 29 71 120
2018 Person with a disability 25 75 40
2018 Not a person with a disability 33 67 123

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 73 27 45
2020 Not a person with a disability 75 25 116
2019 Person with a disability 87 13 46
2019 Not a person with a disability 73 27 120
2018 Person with a disability 85 15 40
2018 Not a person with a disability 76 24 123

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 46
2019 Not a person with a disability 0 100 120

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 45
2020 Not a person with a disability 12 88 116

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 45
2020 Not a person with a disability 29 71 116
2019 Person with a disability 16 84 45
2019 Not a person with a disability 26 74 118

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 45
2020 Not a person with a disability 31 69 116
2019 Person with a disability 13 87 45
2019 Not a person with a disability 28 72 118
2018 Person with a disability 19 81 41
2018 Not a person with a disability 20 80 123

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 45
2020 Not a person with a disability 24 76 116
2019 Person with a disability 22 78 45
2019 Not a person with a disability 30 70 118
2018 Person with a disability 25 75 41
2018 Not a person with a disability 33 67 123

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 45
2020 Not a person with a disability 22 78 116
2019 Person with a disability 11 89 45
2019 Not a person with a disability 25 75 118
2018 Person with a disability 14 86 41
2018 Not a person with a disability 24 76 123

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 45
2020 Not a person with a disability 10 90 116
2019 Person with a disability 13 87 45
2019 Not a person with a disability 12 88 118

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 63 37 45
2019 Not a person with a disability 0 100 118

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 45
2019 Not a person with a disability 0 100 118

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 45
2020 Not a person with a disability 18 82 116
2019 Person with a disability 25 75 45
2019 Not a person with a disability 21 79 118
2018 Person with a disability 14 86 41
2018 Not a person with a disability 21 79 123

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 45
2020 Not a person with a disability 27 73 116
2019 Person with a disability 57 43 45
2019 Not a person with a disability 23 77 117
2018 Person with a disability 38 62 41
2018 Not a person with a disability 32 68 123

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 45
2020 Not a person with a disability 10 90 116
2019 Person with a disability 26 74 45
2019 Not a person with a disability 8 92 117
2018 Person with a disability 16 84 41
2018 Not a person with a disability 11 89 123

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 45
2019 Not a person with a disability 7 93 117
2018 Person with a disability 14 86 41
2018 Not a person with a disability 5 95 123

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 45
2020 Not a person with a disability 10 90 116
2019 Person with a disability 37 63 45
2019 Not a person with a disability 7 93 117
2018 Person with a disability 21 79 41
2018 Not a person with a disability 10 90 123

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 19 81 45
2019 Not a person with a disability 4 96 117

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 45
2020 Not a person with a disability 5 95 116

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 45
2020 Not a person with a disability 4 96 116
2019 Person with a disability 11 89 45
2019 Not a person with a disability 7 93 117

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 45
2020 Not a person with a disability 53 47 116
2019 Person with a disability 32 68 45
2019 Not a person with a disability 58 42 117
2018 Person with a disability 34 66 41
2018 Not a person with a disability 47 53 123

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 38
2018 Not a person with a disability 11 89 119

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 19 81 38
2018 Not a person with a disability 8 92 119

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 41 59 38
2018 Not a person with a disability 20 80 119

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 22 78 38
2018 Not a person with a disability 8 92 119

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 55 45 38
2018 Not a person with a disability 44 56 119

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 66 34 38
2018 Not a person with a disability 47 53 119

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 15 85 38
2018 Not a person with a disability 9 91 119

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 16 17 7 7 28 8 51 22 316
2020 Not a person with a disability 24 16 14 2 1 36 7 70 6 3345
2019 Person with a disability 17 14 15 9 11 26 8 47 30 238
2019 Not a person with a disability 23 16 15 2 1 33 10 67 6 3693
2018 Person with a disability 18 14 20 6 10 28 4 47 24 219
2018 Not a person with a disability 21 19 15 2 1 35 7 69 6 3334
2017 Person with a disability 20 14 18 5 10 29 4 51 22 256
2017 Not a person with a disability 22 18 14 2 1 35 8 70 5 3918
2014 Person with a disability 15 19 17 5 6 34 3 55 17 213
2014 Not a person with a disability 19 19 14 2 1 37 9 70 5 3689

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 13 7 6 9 1 70 16 318
2020 Not a person with a disability 43 31 11 2 1 10 1 83 4 3351
2019 Person with a disability 35 26 16 8 8 7 1 65 17 236
2019 Not a person with a disability 43 30 12 2 1 11 2 83 4 3694
2018 Person with a disability 31 28 16 6 10 10 1 65 17 220
2018 Not a person with a disability 39 33 13 2 1 11 1 82 4 3339
2017 Person with a disability 35 25 16 6 7 10 0 67 15 256
2017 Not a person with a disability 41 32 11 2 1 12 2 84 3 3916
2014 Person with a disability 31 35 15 4 4 10 0 74 9 213
2014 Not a person with a disability 36 33 13 2 1 14 2 82 3 3689
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 21 12 13 9 0 3 66 22 319
2020 Not a person with a disability 53 23 11 6 5 0 2 78 11 3355

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 26 13 8 8 0 1 71 16 317
2020 Not a person with a disability 53 28 12 4 3 0 1 82 7 3356
2019 Person with a disability 33 29 18 9 8 0 2 64 18 238
2019 Not a person with a disability 49 29 12 5 4 0 1 79 9 3697
2018 Person with a disability 39 24 20 10 6 0 0 63 17 217
2018 Not a person with a disability 44 29 15 6 4 0 2 74 10 3335
2017 Person with a disability 35 25 17 8 12 1 2 61 21 257
2017 Not a person with a disability 40 27 16 8 6 0 2 69 14 3915

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 26 23 14 17 1 1 46 31 319
2020 Not a person with a disability 20 27 26 15 11 0 0 47 27 3359
2019 Person with a disability 18 24 27 15 15 0 1 43 30 237
2019 Not a person with a disability 25 31 24 12 8 0 1 56 19 3692
2018 Person with a disability 17 28 26 15 13 1 1 45 28 216
2018 Not a person with a disability 20 30 25 15 8 0 1 51 24 3336
2017 Person with a disability 22 27 24 12 15 0 1 49 27 256
2017 Not a person with a disability 21 31 26 13 8 0 1 53 21 3920

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 27 19 12 10 1 2 58 23 318
2020 Not a person with a disability 30 29 21 11 8 0 0 60 19 3350
2019 Person with a disability 25 28 20 13 12 0 2 54 25 237
2019 Not a person with a disability 35 31 18 9 5 0 1 67 14 3684
2018 Person with a disability 23 26 24 12 10 2 2 51 24 216
2018 Not a person with a disability 29 32 22 11 5 0 1 61 17 3331
2017 Person with a disability 27 30 19 8 14 0 3 58 22 255
2017 Not a person with a disability 30 31 21 11 5 0 2 62 16 3905

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 25 20 13 15 2 2 50 29 318
2020 Not a person with a disability 28 24 22 14 11 1 1 52 25 3354
2019 Person with a disability 21 22 23 14 16 1 2 45 31 235
2019 Not a person with a disability 29 27 21 12 9 1 1 57 22 3682
2018 Person with a disability 21 21 23 18 12 2 3 44 32 216
2018 Not a person with a disability 27 26 23 14 8 1 1 54 23 3322
2017 Person with a disability 23 24 21 14 14 0 4 49 29 255
2017 Not a person with a disability 26 27 22 14 8 1 3 54 23 3918

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 24 14 8 8 0 5 69 16 318
2020 Not a person with a disability 43 24 15 8 6 0 3 70 15 3339
2019 Person with a disability 54 15 11 7 6 0 7 74 14 234
2019 Not a person with a disability 59 20 9 4 3 0 5 83 7 3684
2018 Person with a disability 51 18 12 6 3 1 9 77 11 215
2018 Not a person with a disability 53 22 11 4 3 0 6 80 8 3332
2017 Person with a disability 46 22 12 4 4 1 10 77 10 254
2017 Not a person with a disability 48 24 10 5 3 1 10 80 8 3912

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 25 20 20 12 0 0 48 32 319
2020 Not a person with a disability 28 28 20 13 10 0 1 57 23 3350
2019 Person with a disability 28 24 23 13 12 0 0 52 25 235
2019 Not a person with a disability 38 30 18 8 5 0 1 69 13 3690
2018 Person with a disability 28 23 19 15 14 1 0 52 29 215
2018 Not a person with a disability 35 28 20 9 6 0 1 64 15 3341
2017 Person with a disability 26 26 21 12 14 0 0 52 26 255
2017 Not a person with a disability 33 32 20 9 5 0 1 66 14 3907

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 27 20 9 10 0 6 58 20 317
2020 Not a person with a disability 34 24 17 9 8 0 7 63 18 3353

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 32 20 9 5 1 2 65 14 317
2020 Not a person with a disability 37 35 17 6 3 1 1 73 9 3351
2019 Person with a disability 25 28 25 9 10 0 2 55 19 237
2019 Not a person with a disability 34 36 18 6 3 1 1 72 10 3683
2018 Person with a disability 27 27 22 11 10 1 1 56 22 219
2018 Not a person with a disability 30 36 21 7 3 1 1 68 11 3334
2017 Person with a disability 29 24 23 10 11 1 1 54 22 255
2017 Not a person with a disability 32 35 19 8 4 1 2 68 12 3906

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 28 24 12 9 0 1 54 22 315
2020 Not a person with a disability 27 34 21 11 5 0 1 62 17 3353
2019 Person with a disability 21 28 23 13 13 0 1 50 27 235
2019 Not a person with a disability 29 33 21 10 6 0 1 62 16 3691
2018 Person with a disability 24 28 21 14 10 1 1 53 25 220
2018 Not a person with a disability 26 33 24 11 5 1 1 60 16 3326
2017 Person with a disability 26 29 23 9 12 1 1 55 21 255
2017 Not a person with a disability 27 35 20 11 5 1 2 64 16 3909

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 27 19 11 9 0 1 60 21 318
2020 Not a person with a disability 36 33 17 8 5 0 1 70 13 3353
2019 Person with a disability 23 30 20 10 14 0 2 54 25 236
2019 Not a person with a disability 34 33 19 8 5 0 1 67 14 3687
2018 Person with a disability 23 31 18 17 8 1 2 56 25 219
2018 Not a person with a disability 31 33 21 10 5 0 1 65 14 3328
2017 Person with a disability 31 29 17 11 9 0 2 62 21 256
2017 Not a person with a disability 33 33 19 9 5 0 2 67 14 3906

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 24 15 9 7 0 1 68 17 318
2020 Not a person with a disability 52 25 12 6 4 0 1 78 10 3341
2019 Person with a disability 32 23 20 8 16 0 2 56 24 238
2019 Not a person with a disability 49 27 12 6 4 0 1 77 11 3684

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 26 21 17 12 0 1 51 29 319
2020 Not a person with a disability 29 31 22 12 6 0 1 61 18 3354

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 27 23 14 8 1 1 54 23 319
2020 Not a person with a disability 32 33 21 9 5 0 1 65 14 3351
2019 Person with a disability 26 32 19 10 10 1 2 60 20 237
2019 Not a person with a disability 39 31 18 8 3 0 1 70 12 3686
2018 Person with a disability 29 29 21 13 7 1 1 59 20 220
2018 Not a person with a disability 32 34 19 9 4 0 1 68 13 3322
2017 Person with a disability 31 30 18 10 7 1 2 63 18 255
2017 Not a person with a disability 34 34 18 8 4 1 2 70 12 3896

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 29 15 9 6 0 1 69 15 317
2020 Not a person with a disability 48 29 14 5 2 0 1 78 7 3337
2019 Person with a disability 44 23 18 5 9 0 2 68 14 237
2019 Not a person with a disability 60 22 9 4 2 0 2 85 7 3682
2018 Person with a disability 42 22 15 11 8 1 2 66 19 220
2018 Not a person with a disability 55 22 11 5 3 0 2 80 8 3321
2017 Person with a disability 37 28 18 7 9 0 2 66 16 257
2017 Not a person with a disability 56 23 11 5 3 0 2 81 8 3912

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 33 26 13 9 0 0 53 21 318
2020 Not a person with a disability 28 38 21 8 4 0 0 67 12 3351

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 21 14 5 6 1 1 74 12 318
2020 Not a person with a disability 71 14 5 2 1 0 6 91 3 3340
2019 Person with a disability 45 19 16 8 10 0 1 65 18 235
2019 Not a person with a disability 79 9 2 1 0 1 8 96 1 3688
2018 Person with a disability 45 19 17 8 8 1 1 66 17 218
2018 Not a person with a disability 76 11 4 1 1 1 6 94 2 3324

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 12 6 3 5 1 3 85 9 316
2020 Not a person with a disability 85 7 2 1 1 1 3 95 3 3341
2019 Person with a disability 57 13 8 7 13 1 1 71 20 237
2019 Not a person with a disability 79 9 4 2 2 1 3 92 4 3690
2018 Person with a disability 60 16 8 5 10 1 2 77 15 219
2018 Not a person with a disability 77 10 4 2 2 1 4 92 4 3323
2017 Person with a disability 55 19 9 5 10 0 2 75 15 252
2017 Not a person with a disability 77 10 3 2 2 1 4 92 5 3911

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 17 9 3 1 0 2 87 4 317
2020 Not a person with a disability 74 16 5 2 1 0 2 93 3 3346
2019 Person with a disability 50 28 10 5 5 0 1 79 10 236
2019 Not a person with a disability 65 22 7 3 2 0 1 88 4 3680
2018 Person with a disability 52 26 11 4 5 1 0 80 9 216
2018 Not a person with a disability 61 23 9 3 2 0 2 86 5 3339
2017 Person with a disability 50 29 10 6 4 0 1 80 10 256
2017 Not a person with a disability 62 23 8 3 1 0 3 87 4 3913

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 16 8 6 6 1 1 80 12 315
2020 Not a person with a disability 74 14 6 2 2 0 2 90 5 3349
2019 Person with a disability 50 19 13 6 10 0 1 70 17 236
2019 Not a person with a disability 66 18 8 3 3 0 2 86 6 3679
2018 Person with a disability 42 23 14 11 9 1 0 65 20 216
2018 Not a person with a disability 62 19 9 4 3 0 1 83 8 3327
2017 Person with a disability 47 22 11 6 12 0 1 71 18 254
2017 Not a person with a disability 64 18 7 4 3 0 3 85 7 3918

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 11 4 1 2 0 22 90 4 317
2020 Not a person with a disability 64 13 5 1 1 0 16 92 2 3349
2019 Person with a disability 50 13 4 2 2 0 29 88 6 234
2019 Not a person with a disability 61 13 5 2 1 0 17 90 4 3675
2018 Person with a disability 49 13 6 1 1 1 29 89 3 215
2018 Not a person with a disability 56 15 6 2 1 0 20 89 4 3317
2017 Person with a disability 52 12 3 3 2 0 27 89 7 253
2017 Not a person with a disability 56 15 5 2 1 1 20 90 4 3903

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 70 12 4 4 1 1 8 90 6 319
2020 Not a person with a disability 77 12 3 1 0 1 5 95 2 3348
2019 Person with a disability 70 14 3 2 2 0 10 92 4 235
2019 Not a person with a disability 76 13 4 1 1 0 5 95 1 3683
2018 Person with a disability 64 15 6 3 2 1 9 89 4 217
2018 Not a person with a disability 72 15 5 1 0 0 7 93 2 3332
2017 Person with a disability 63 18 5 1 1 0 11 92 2 254
2017 Not a person with a disability 72 13 4 1 1 0 9 93 2 3894

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 22 8 4 8 1 1 80 11 318
2020 Not a person with a disability 69 16 7 3 3 1 2 88 6 3354
2019 Person with a disability 59 18 7 4 8 1 4 81 12 236
2019 Not a person with a disability 75 13 4 2 3 0 3 91 5 3692
2018 Person with a disability 56 17 12 4 7 1 3 77 11 217
2018 Not a person with a disability 75 12 5 2 3 0 3 90 5 3333
2017 Person with a disability 55 18 8 5 10 0 4 76 16 256
2017 Not a person with a disability 70 15 5 3 3 1 4 89 6 3914

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 30 24 10 7 0 1 58 17 319
2020 Not a person with a disability 48 31 13 5 2 0 1 79 7 3352
2019 Person with a disability 35 24 21 11 7 0 2 60 19 235
2019 Not a person with a disability 55 26 11 4 2 0 2 83 6 3685
2018 Person with a disability 28 30 19 10 9 1 3 60 20 217
2018 Not a person with a disability 51 28 14 4 2 0 2 80 5 3327
2017 Person with a disability 33 25 18 10 10 2 2 60 21 257
2017 Not a person with a disability 52 29 11 4 2 0 2 83 6 3910

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 36 25 11 6 0 0 58 17 319
2020 Not a person with a disability 32 42 18 5 3 0 0 74 8 3359

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 26 36 17 9 0 0 37 26 317
2020 Not a person with a disability 18 34 33 12 4 0 0 51 16 3363
2019 Person with a disability 15 25 30 19 10 0 0 41 29 238
2019 Not a person with a disability 22 36 31 9 3 0 0 58 12 3692
2018 Person with a disability 14 25 33 18 9 0 1 40 27 220
2018 Not a person with a disability 20 35 31 11 3 0 0 55 13 3338
2017 Person with a disability 10 22 37 18 13 0 0 32 31 256
2017 Not a person with a disability 15 35 35 10 4 0 1 50 14 3924

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 23 40 14 6 0 0 21 39 317
2020 Not a person with a disability 9 18 37 24 11 0 0 36 27 3360
2019 Person with a disability 21 22 32 19 7 0 0 26 42 235
2019 Not a person with a disability 6 16 36 28 13 0 0 41 22 3681
2018 Person with a disability 20 20 35 17 9 0 0 26 40 218
2018 Not a person with a disability 6 16 37 28 13 0 0 41 22 3317
2017 Person with a disability 16 27 31 16 9 1 0 26 43 257
2017 Not a person with a disability 5 15 38 27 14 0 1 41 21 3919

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 37 13 4 4 1 0 79 8 318
2020 Not a person with a disability 48 37 8 3 1 2 0 87 4 3345
2019 Person with a disability 26 40 18 8 6 2 0 67 14 236
2019 Not a person with a disability 35 42 13 5 2 3 0 80 7 3686
2018 Person with a disability 23 46 14 6 7 4 0 71 14 219
2018 Not a person with a disability 34 43 13 5 2 3 0 80 7 3338
2017 Person with a disability 18 36 19 10 13 4 1 56 24 257
2017 Not a person with a disability 26 43 15 6 3 6 0 73 10 3922

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 30 18 10 7 4 0 64 18 318
2020 Not a person with a disability 40 33 12 8 3 4 0 76 12 3346

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 27 8 16 12 1 0 64 28 316
2020 Not a person with a disability 42 29 11 9 6 2 0 73 16 3358

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 26 13 6 5 5 1 74 12 317
2020 Not a person with a disability 52 28 10 3 2 4 1 84 5 3337

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 33 16 15 6 1 0 62 22 318
2020 Not a person with a disability 40 35 14 6 2 2 0 76 9 3353
2019 Person with a disability 23 31 15 15 15 2 0 55 30 237
2019 Not a person with a disability 32 40 15 8 3 2 0 74 11 3700
2018 Person with a disability 21 32 16 15 12 3 0 55 28 220
2018 Not a person with a disability 32 39 16 7 3 2 0 73 11 3341
2017 Person with a disability 19 33 13 17 16 2 0 53 34 256
2017 Not a person with a disability 26 43 16 8 4 3 0 71 13 3923

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 36 8 7 2 1 0 84 8 318
2020 Not a person with a disability 50 37 7 4 1 1 0 88 5 3362

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 36 8 6 2 1 0 83 8 318
2020 Not a person with a disability 51 35 9 4 1 1 0 87 5 3348

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 33 19 7 4 2 2 69 11 311
2020 Not a person with a disability 36 35 18 6 2 2 2 73 8 3349

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 27 16 4 3 3 3 76 7 317
2020 Not a person with a disability 49 31 11 2 1 2 3 85 3 3355

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 81 15 2 0 0 1 1 97 1 317
2020 Not a person with a disability 79 15 2 0 0 2 1 97 0 3352

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 29 10 5 0 2 0 85 6 317
2020 Not a person with a disability 60 30 5 2 1 2 0 92 3 3341

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 24 6 12 6 1 0 76 18 316
2020 Not a person with a disability 55 29 8 4 2 1 0 85 7 3350

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 24 7 6 2 2 1 85 8 318
2020 Not a person with a disability 61 27 6 3 1 2 1 90 4 3354

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 48 7 19 8 0 1 67 27 101
2020 Not a person with a disability 21 47 15 12 3 2 1 69 15 1355
2019 Person with a disability 17 37 17 15 12 2 1 55 27 60
2019 Not a person with a disability 18 46 14 11 3 3 5 70 15 1350

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 97 3 101
2020 Not a person with a disability 97 3 1358

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 34 14 19 16 3 0 49 36 97
2020 Not a person with a disability 15 33 20 22 9 1 1 48 32 1304
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 316
2020 Not a person with a disability 7 93 3325

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 316
2020 Not a person with a disability 8 92 3330
2019 Person with a disability 52 48 237
2019 Not a person with a disability 9 91 3698
2017 Person with a disability 57 43 257
2017 Not a person with a disability 10 90 3915
2014 Person with a disability 56 44 214
2014 Not a person with a disability 8 92 3687

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 93 7 141
2020 Not a person with a disability 35 65 265

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 84 16 141
2020 Not a person with a disability 80 20 265
2019 Person with a disability 88 12 124
2019 Not a person with a disability 86 14 342
2017 Person with a disability 90 10 147
2017 Not a person with a disability 77 23 385
2014 Person with a disability 87 13 119
2014 Not a person with a disability 82 18 282

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 36 5 9 2 2 0 84 11 119
2020 Not a person with a disability 54 34 6 5 1 0 0 88 6 214
2019 Person with a disability 30 34 8 18 9 0 0 64 27 109
2019 Not a person with a disability 56 31 4 6 2 0 0 87 8 292
2017 Person with a disability 49 34 2 7 8 0 0 82 15 133
2017 Not a person with a disability 51 37 5 4 3 0 0 88 7 298
2014 Person with a disability 45 38 3 7 5 2 0 85 12 104
2014 Not a person with a disability 59 29 5 6 2 0 0 88 7 231

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 22 8 9 7 1 1 75 16 318
2020 Not a person with a disability 50 31 8 3 1 3 4 87 4 3348
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 64 18 1 80 20 319
2020 Not a person with a disability 9 73 16 2 89 11 3366

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 47
2020 Not a person with a disability 60 40 301

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 26 26 15 17 2 4 38 35 48
2020 Not a person with a disability 22 25 13 18 16 2 4 50 36 302

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 20 14 23 17 2 8 40 45 48
2020 Not a person with a disability 17 18 15 17 20 3 11 41 42 302

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 12 11 6 6 5 17 71 15 317
2020 Not a person with a disability 55 15 8 3 2 3 14 84 7 3357
2019 Person with a disability 48 17 11 3 10 2 9 74 15 234
2019 Not a person with a disability 56 16 10 5 4 1 8 79 10 3677
2018 Person with a disability 51 12 11 9 8 0 9 69 19 220
2018 Not a person with a disability 58 14 8 4 4 1 9 81 10 3332
Date modified: