2020 Public Service Employee Survey Results for Statistics Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 45 4 11 2 0 0 83 13 2431
2020 First official language - French 36 50 6 8 1 0 0 86 9 1258

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 86 10 2 1 1 0 0 97 2 2422
2020 First official language - French 52 33 7 5 1 1 0 86 7 1251
2017 First official language - English 82 14 2 1 0 0 0 97 1 2675
2017 First official language - French 46 37 8 7 2 1 0 84 8 1531
2014 First official language - English 82 14 2 1 1 0 1 96 2 2421
2014 First official language - French 47 37 7 5 2 1 1 85 8 1495

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 40 9 11 3 0 1 77 14 2431
2020 First official language - French 34 40 12 11 2 0 1 75 13 1259
2019 First official language - English 49 33 6 9 3 0 0 82 12 2586
2019 First official language - French 46 40 6 6 2 0 0 86 8 1373
2017 First official language - English 43 34 7 10 5 0 0 78 15 2675
2017 First official language - French 41 39 9 6 5 0 0 80 11 1530
2014 First official language - English 49 32 6 8 4 0 0 82 12 2419
2014 First official language - French 41 41 9 5 3 0 0 83 8 1494

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 39 12 11 4 0 1 72 15 2427
2020 First official language - French 31 37 17 9 3 0 2 70 12 1256
2019 First official language - English 31 39 13 11 5 0 0 71 17 2579
2019 First official language - French 30 44 12 10 4 0 1 75 13 1376
2018 First official language - English 29 44 10 12 4 0 1 74 16 2266
2018 First official language - French 30 47 12 8 3 0 1 77 11 1333
2017 First official language - English 30 40 11 13 6 0 1 71 19 2673
2017 First official language - French 32 43 12 8 3 0 1 76 12 1531
2014 First official language - English 31 40 12 12 5 0 1 71 17 2417
2014 First official language - French 30 44 14 8 3 0 1 75 11 1493

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 35 9 7 2 0 1 82 9 2414
2020 First official language - French 41 38 12 7 2 0 0 79 9 1253
2019 First official language - English 54 32 7 5 2 0 0 87 6 2573
2019 First official language - French 53 36 7 3 1 0 0 89 4 1375
2017 First official language - English 54 32 7 5 1 0 0 86 6 2668
2017 First official language - French 51 37 7 4 1 0 0 89 5 1527
2014 First official language - English 50 35 8 4 2 1 0 86 6 2418
2014 First official language - French 43 42 10 4 1 0 0 86 4 1496

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 9 9 4 0 0 79 12 2428
2020 First official language - French 45 33 11 7 3 0 1 79 10 1253
2019 First official language - English 53 30 7 6 3 0 0 83 9 2584
2019 First official language - French 51 33 8 5 2 0 1 85 7 1373
2018 First official language - English 50 31 10 6 3 0 0 82 9 2263
2018 First official language - French 47 35 10 5 2 0 1 83 7 1335
2017 First official language - English 50 31 8 7 3 0 0 82 10 2671
2017 First official language - French 45 34 10 6 2 0 2 81 8 1531
2014 First official language - English 47 33 10 5 3 1 1 81 9 2419
2014 First official language - French 41 37 12 4 3 1 3 81 6 1493

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 40 12 7 3 0 0 79 10 2434
2020 First official language - French 35 45 13 6 2 0 0 80 8 1260
2019 First official language - English 36 40 12 7 4 0 0 77 11 2589
2019 First official language - French 37 43 12 5 3 0 0 80 8 1377
2018 First official language - English 35 45 10 7 3 0 0 79 10 2257
2018 First official language - French 36 44 12 5 2 0 0 80 8 1331
2017 First official language - English 36 43 10 7 4 0 0 80 10 2671
2017 First official language - French 34 48 10 5 2 0 0 83 7 1530
2014 First official language - English 29 46 12 9 4 0 0 76 12 2424
2014 First official language - French 30 49 13 6 2 0 0 79 8 1496

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 36 10 8 4 0 0 77 12 2432
2020 First official language - French 38 40 13 6 2 0 0 79 9 1256
2019 First official language - English 33 39 12 10 6 0 0 73 15 2588
2019 First official language - French 33 41 15 8 3 0 0 74 11 1378
2018 First official language - English 32 37 14 10 6 0 1 70 16 2265
2018 First official language - French 31 39 16 8 4 0 0 71 13 1331
2017 First official language - English 32 37 13 11 7 0 0 70 17 2671
2017 First official language - French 32 40 15 9 4 0 0 72 13 1529
2014 First official language - English 28 39 15 11 6 0 0 68 17 2422
2014 First official language - French 26 43 17 9 4 0 0 69 13 1495

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 40 8 9 2 0 0 81 11 2426
2020 First official language - French 37 44 11 7 2 0 0 81 8 1252
2019 First official language - English 36 41 10 9 4 0 0 77 13 2580
2019 First official language - French 34 45 12 7 2 0 0 79 9 1377
2018 First official language - English 34 42 10 9 3 0 0 77 13 2265
2018 First official language - French 31 47 14 5 2 0 0 78 8 1336
2017 First official language - English 36 42 10 9 3 0 0 78 12 2667
2017 First official language - French 34 46 11 6 2 0 0 81 8 1531

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 35 6 4 1 0 0 89 5 2432
2020 First official language - French 47 41 8 3 1 0 0 88 4 1254
2019 First official language - English 46 40 8 4 2 0 0 86 6 2583
2019 First official language - French 44 41 10 3 2 0 0 85 5 1374
2018 First official language - English 49 39 6 4 1 0 0 89 5 2269
2018 First official language - French 45 43 8 3 1 0 0 88 4 1332
2017 First official language - English 48 39 7 3 2 0 0 87 6 2668
2017 First official language - French 44 43 8 3 2 0 0 88 5 1526
2014 First official language - English 46 40 9 4 2 0 0 86 5 2422
2014 First official language - French 40 47 9 3 1 1 0 87 3 1494

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 36 10 8 4 0 0 78 12 2431
2020 First official language - French 38 40 14 7 2 0 0 78 9 1254
2019 First official language - English 38 37 11 9 5 0 0 75 14 2585
2019 First official language - French 34 41 15 6 4 0 0 75 10 1377
2018 First official language - English 37 38 11 9 5 0 0 75 14 2267
2018 First official language - French 30 45 15 8 2 0 0 75 10 1330
2017 First official language - English 36 38 11 9 6 0 0 74 15 2668
2017 First official language - French 32 44 13 6 4 0 0 76 10 1526

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 33 9 4 1 0 0 86 5 2416
2020 First official language - French 48 38 11 2 1 0 0 86 3 1250
2019 First official language - English 49 34 11 4 2 0 0 83 6 2573
2019 First official language - French 45 40 11 3 1 0 0 85 4 1369
2018 First official language - English 50 36 8 4 2 0 0 86 5 2258
2018 First official language - French 45 42 10 2 1 0 0 87 3 1325
2017 First official language - English 52 35 9 3 1 0 0 87 4 2672
2017 First official language - French 49 41 7 2 1 0 0 90 3 1529
2014 First official language - English 58 30 9 2 1 0 0 88 3 2419
2014 First official language - French 50 39 8 1 1 0 0 89 2 1496

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 38 10 8 3 0 0 79 11 2422
2020 First official language - French 37 40 14 7 2 0 0 77 9 1251
2019 First official language - English 36 39 11 9 4 0 0 76 13 2586
2019 First official language - French 35 39 15 7 4 0 0 74 11 1375
2018 First official language - English 37 40 10 8 4 0 0 78 12 2259
2018 First official language - French 33 41 15 7 4 0 1 74 11 1328
2017 First official language - English 38 39 10 8 4 0 0 78 12 2671
2017 First official language - French 34 43 12 7 3 0 0 78 11 1530
2014 First official language - English 30 43 12 10 4 1 0 73 15 2420
2014 First official language - French 25 47 15 9 3 0 1 72 12 1496

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 34 10 6 3 0 0 81 9 2427
2020 First official language - French 44 37 12 4 2 0 0 81 7 1257
2019 First official language - English 44 34 12 7 4 0 0 78 11 2584
2019 First official language - French 42 36 14 5 3 0 0 79 7 1375
2018 First official language - English 42 36 11 7 3 0 0 78 11 2258
2018 First official language - French 40 37 13 5 4 0 0 77 9 1324
2017 First official language - English 43 36 11 6 4 0 0 79 10 2668
2017 First official language - French 41 38 11 6 3 0 0 80 9 1525
2014 First official language - English 37 37 13 8 4 0 0 75 12 2421
2014 First official language - French 34 43 14 6 3 0 0 77 9 1494

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 41 11 8 2 1 0 79 10 2427
2020 First official language - French 37 42 13 6 1 0 1 79 8 1255
2019 First official language - English 36 40 12 7 3 1 0 77 10 2562
2019 First official language - French 34 45 12 6 2 1 1 80 8 1355
2018 First official language - English 36 38 13 8 4 0 0 75 12 2257
2018 First official language - French 33 43 14 6 3 0 0 77 9 1326
2017 First official language - English 40 37 12 7 4 0 1 77 11 2667
2017 First official language - French 36 43 11 5 2 0 1 81 8 1526
2014 First official language - English 36 39 13 8 3 1 0 75 11 2422
2014 First official language - French 31 44 16 5 2 0 0 76 8 1496

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 37 10 5 2 0 0 83 7 2437
2020 First official language - French 42 42 10 5 1 0 0 84 6 1255
2019 First official language - English 42 38 11 5 3 0 0 81 9 2591
2019 First official language - French 41 42 11 5 2 0 0 83 6 1378
2018 First official language - English 40 41 10 5 3 0 0 82 8 2264
2018 First official language - French 38 45 11 5 2 0 0 83 6 1333
2017 First official language - English 43 39 10 6 3 0 0 82 9 2668
2017 First official language - French 42 43 9 3 2 0 0 85 5 1528
2014 First official language - English 38 41 11 7 3 0 0 80 9 2423
2014 First official language - French 36 46 12 4 1 0 0 82 5 1494

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 16 8 5 0 0 71 13 2437
2020 First official language - French 35 33 16 9 7 0 0 68 16 1257
2019 First official language - English 47 31 14 5 3 0 0 78 8 2589
2019 First official language - French 47 31 12 6 4 0 1 79 9 1368
2018 First official language - English 46 31 13 6 3 0 1 78 9 2267
2018 First official language - French 47 30 13 7 3 0 0 77 10 1331
2017 First official language - English 45 35 11 5 2 0 1 81 8 2677
2017 First official language - French 45 34 11 6 3 0 1 80 9 1532
2014 First official language - English 45 34 13 5 3 0 0 80 7 2424
2014 First official language - French 44 35 13 5 2 0 0 80 7 1495

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 19 37 24 11 1 1 35 27 2431
2020 First official language - French 8 25 37 20 8 1 2 29 34 1258
2019 First official language - English 8 19 36 23 11 1 1 35 28 2590
2019 First official language - French 8 25 34 21 11 1 1 32 33 1374
2018 First official language - English 8 19 35 25 11 1 2 37 27 2262
2018 First official language - French 7 23 37 23 8 1 2 32 31 1335
2017 First official language - English 7 17 36 23 13 1 3 38 25 2655
2017 First official language - French 6 20 35 23 12 1 4 36 28 1525
2014 First official language - English 6 19 37 24 11 1 3 36 25 2416
2014 First official language - French 6 25 38 21 7 1 2 29 31 1494

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 10 21 35 27 2 2 64 14 2425
2020 First official language - French 4 12 25 32 21 4 2 57 17 1260
2019 First official language - English 5 12 26 30 23 2 2 55 18 2588
2019 First official language - French 5 14 26 29 20 4 2 52 20 1364
2018 First official language - English 3 11 23 33 25 3 2 61 15 2252
2018 First official language - French 4 12 26 33 20 4 2 56 17 1327
2017 First official language - English 5 9 24 30 24 3 5 59 15 2643
2017 First official language - French 3 9 24 31 22 4 6 59 14 1522
2014 First official language - English 5 13 28 28 19 3 4 51 19 2409
2014 First official language - French 3 12 29 31 15 5 5 52 16 1489

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 18 32 23 14 2 2 39 27 2428
2020 First official language - French 11 22 33 19 9 3 3 30 35 1258
2019 First official language - English 10 19 31 23 13 3 2 38 30 2588
2019 First official language - French 10 24 33 17 10 3 3 29 35 1372
2018 First official language - English 9 18 33 22 13 3 3 37 28 2263
2018 First official language - French 10 26 32 17 9 3 3 28 38 1332
2017 First official language - English 8 16 31 22 15 3 5 40 26 2647
2017 First official language - French 9 21 31 18 11 3 6 32 33 1524
2014 First official language - English 11 20 30 20 12 2 5 35 33 2418
2014 First official language - French 13 27 33 14 6 3 4 21 43 1487

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 12 27 31 22 1 1 53 19 2423
2020 First official language - French 6 18 32 26 15 1 1 42 25 1256
2019 First official language - English 5 9 30 31 22 1 2 55 15 2575
2019 First official language - French 4 14 34 29 17 1 2 47 18 1370
2018 First official language - English 4 11 29 32 21 1 2 54 16 2255
2018 First official language - French 5 15 34 28 15 1 2 45 20 1330
2017 First official language - English 4 9 30 32 20 1 4 55 14 2647
2017 First official language - French 4 13 34 27 17 1 4 47 18 1513
2014 First official language - English 4 10 30 33 19 1 3 54 15 2406
2014 First official language - French 5 15 36 29 12 1 2 42 21 1490

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 19 25 23 18 1 2 42 32 2431
2020 First official language - French 12 21 29 20 14 2 3 35 34 1260
2019 First official language - English 12 18 26 22 19 2 2 42 31 2586
2019 First official language - French 9 21 27 22 16 1 4 41 31 1373
2018 First official language - English 11 19 26 22 17 2 3 41 32 2258
2018 First official language - French 10 23 27 21 14 1 3 37 35 1331
2017 First official language - English 10 19 28 19 17 2 5 39 31 2651
2017 First official language - French 9 20 29 19 15 2 6 37 32 1521
2014 First official language - English 13 21 29 18 13 2 3 33 36 2411
2014 First official language - French 11 26 31 16 9 1 4 27 40 1493

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 11 24 28 24 3 4 56 18 2420
2020 First official language - French 5 12 28 29 17 4 4 50 19 1254
2019 First official language - English 6 14 27 26 22 3 3 51 21 2576
2019 First official language - French 7 17 28 26 16 4 3 45 25 1367
2018 First official language - English 6 13 28 27 21 3 3 50 20 2257
2018 First official language - French 8 17 28 25 14 4 3 43 27 1319
2017 First official language - English 7 14 28 23 19 4 6 46 22 2646
2017 First official language - French 8 15 27 25 16 4 6 45 26 1523
2014 First official language - English 6 13 29 26 18 4 5 48 20 2414
2014 First official language - French 6 18 28 27 12 4 5 43 26 1491

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 17 30 25 14 2 2 41 27 2421
2020 First official language - French 8 18 34 22 12 3 3 36 27 1255
2019 First official language - English 9 18 32 21 15 2 2 38 29 2582
2019 First official language - French 7 20 34 21 12 3 3 35 29 1369
2018 First official language - English 10 18 33 20 14 3 3 36 29 2259
2018 First official language - French 7 20 36 21 10 3 3 33 29 1332
2017 First official language - English 9 17 32 20 14 4 5 37 28 2657
2017 First official language - French 8 17 34 20 12 4 5 36 28 1521
2014 First official language - English 10 19 30 21 13 3 4 36 32 2419
2014 First official language - French 7 20 37 19 8 5 4 29 30 1492

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 19 37 25 10 0 1 35 27 2434
2020 First official language - French 5 17 34 29 12 1 2 42 23 1260
2019 First official language - English 8 17 34 25 14 1 1 40 26 2593
2019 First official language - French 6 16 33 27 15 1 2 43 23 1373
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 29 14 6 2 7 7 74 10 2426
2020 First official language - French 35 34 12 4 2 7 6 79 7 1257
2019 First official language - English 37 29 12 6 4 6 6 75 11 2589
2019 First official language - French 30 34 14 4 3 7 8 75 9 1374
2018 First official language - English 30 32 15 6 4 7 6 70 12 2266
2018 First official language - French 29 38 13 6 4 7 5 75 11 1335
2017 First official language - English 37 29 10 7 5 5 7 75 13 2672
2017 First official language - French 30 33 13 5 3 7 8 75 10 1528
2014 First official language - English 41 28 11 7 4 5 5 76 12 2422
2014 First official language - French 30 35 14 5 4 5 6 74 10 1496

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 25 7 6 3 1 0 84 9 2421
2020 First official language - French 59 29 5 4 1 2 0 89 5 1259
2019 First official language - English 53 28 8 7 3 1 0 82 11 2584
2019 First official language - French 54 31 8 4 2 1 0 86 6 1373
2018 First official language - English 49 30 8 7 5 1 0 80 12 2259
2018 First official language - French 52 34 6 5 2 1 0 86 8 1332
2017 First official language - English 53 27 7 8 4 1 0 81 12 2673
2017 First official language - French 52 33 7 4 3 1 0 86 7 1530
2014 First official language - English 53 27 7 7 4 1 0 81 11 2425
2014 First official language - French 50 35 8 3 2 1 0 87 5 1496

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 23 4 4 1 0 0 91 5 2427
2020 First official language - French 65 28 3 2 1 0 0 94 3 1255
2019 First official language - English 61 28 5 4 2 0 0 89 6 2587
2019 First official language - French 60 31 6 3 1 0 0 90 4 1378
2018 First official language - English 58 30 5 4 2 0 0 89 6 2260
2018 First official language - French 58 33 5 3 1 0 0 91 4 1330
2017 First official language - English 56 31 6 5 2 0 0 87 7 2671
2017 First official language - French 54 36 5 3 2 0 0 90 5 1527
2014 First official language - English 55 32 6 5 2 0 0 87 7 2421
2014 First official language - French 51 40 6 2 1 0 0 91 4 1495

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 31 6 3 1 1 0 89 5 2417
2020 First official language - French 53 34 9 3 1 1 0 87 4 1252
2019 First official language - English 53 32 9 4 2 1 0 86 5 2590
2019 First official language - French 47 38 9 3 2 1 0 86 4 1378
2018 First official language - English 49 35 9 4 2 1 0 85 6 2264
2018 First official language - French 44 40 10 3 2 1 0 85 5 1335

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 20 9 3 2 8 5 83 7 2431
2020 First official language - French 48 27 8 3 2 7 4 85 6 1256
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 26 11 4 2 1 3 83 6 2433
2020 First official language - French 54 28 11 2 1 1 3 86 3 1256
2019 First official language - English 51 26 12 4 2 1 4 81 6 2592
2019 First official language - French 48 29 12 3 2 2 4 82 5 1371

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 30 9 6 3 0 0 82 8 2429
2020 First official language - French 48 34 9 5 2 1 0 84 7 1259
2019 First official language - English 47 31 11 6 3 1 1 79 10 2590
2019 First official language - French 46 33 12 5 3 1 1 80 8 1376
2018 First official language - English 46 34 9 6 4 1 1 81 10 2265
2018 First official language - French 43 36 12 6 3 0 1 79 8 1335
2017 First official language - English 48 33 9 7 4 0 0 81 10 2668
2017 First official language - French 43 38 9 5 3 1 1 82 8 1531
2014 First official language - English 48 34 9 6 3 0 0 82 9 2425
2014 First official language - French 40 41 10 6 2 0 0 81 8 1498

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 22 10 4 3 2 2 83 7 2433
2020 First official language - French 52 27 11 4 2 2 1 83 6 1261

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 30 8 4 2 0 0 86 7 2437
2020 First official language - French 54 31 8 5 2 0 0 86 6 1261
2019 First official language - English 52 28 9 6 3 1 1 82 9 2588
2019 First official language - French 51 32 9 5 3 0 0 83 7 1371
2018 First official language - English 51 30 8 6 3 1 0 82 10 2263
2018 First official language - French 49 33 9 6 2 0 0 83 8 1331
2017 First official language - English 52 30 7 7 3 1 0 82 10 2672
2017 First official language - French 50 33 9 5 3 0 0 83 8 1529
2014 First official language - English 50 32 8 6 3 1 0 83 9 2424
2014 First official language - French 45 38 9 4 3 1 0 84 7 1497

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 47 53 2435
2020 First official language - French 50 50 1262

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 17 6 1 1 5 8 90 3 2432
2020 First official language - French 65 19 6 1 1 3 5 91 2 1257

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 24 6 5 2 0 0 86 7 2437
2020 First official language - French 58 28 7 4 2 1 0 87 6 1258
2019 First official language - English 59 25 8 5 3 0 0 84 8 2585
2019 First official language - French 55 29 9 4 3 0 0 85 7 1370
2018 First official language - English 57 25 9 6 4 1 0 82 9 2264
2018 First official language - French 51 31 10 4 3 0 0 82 7 1334
2017 First official language - English 59 24 7 6 3 0 0 84 9 2662
2017 First official language - French 54 31 8 3 3 0 0 85 7 1530
2014 First official language - English 58 26 7 5 3 0 0 85 8 2423
2014 First official language - French 50 34 8 4 3 0 0 85 7 1496
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 27 11 4 3 11 0 81 7 2429
2020 First official language - French 36 36 12 4 1 10 0 81 6 1260
2019 First official language - English 38 30 13 6 3 10 0 76 10 2582
2019 First official language - French 34 35 14 5 3 9 0 76 9 1367
2018 First official language - English 39 30 13 6 3 9 0 76 10 2270
2018 First official language - French 31 38 13 6 2 9 0 76 9 1334
2017 First official language - English 40 30 11 6 4 9 0 77 11 2670
2017 First official language - French 34 38 13 5 2 7 0 78 8 1530
2014 First official language - English 36 31 13 6 3 11 1 76 9 2421
2014 First official language - French 27 42 14 4 1 11 1 77 6 1497

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 12 8 4 3 0 76 12 2432
2020 First official language - French 34 39 14 7 3 3 0 76 10 1254
2019 First official language - English 32 34 15 9 6 4 0 69 16 2581
2019 First official language - French 30 38 18 7 4 3 0 70 12 1368
2018 First official language - English 33 35 14 9 4 4 0 71 14 2261
2018 First official language - French 28 40 16 8 4 3 0 71 12 1325
2017 First official language - English 37 32 14 9 5 3 0 71 15 2670
2017 First official language - French 31 40 15 7 4 2 0 73 11 1529
2014 First official language - English 31 34 14 11 5 4 0 68 17 2422
2014 First official language - French 24 39 22 8 3 3 0 66 11 1495

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 33 16 12 4 6 0 66 17 2425
2020 First official language - French 26 38 18 8 3 6 0 68 12 1258
2019 First official language - English 23 31 18 13 7 9 0 60 21 2577
2019 First official language - French 21 35 23 10 5 7 0 60 15 1368
2018 First official language - English 24 31 18 13 5 8 0 60 20 2262
2018 First official language - French 20 37 21 10 4 7 0 62 15 1331
2017 First official language - English 26 32 15 12 5 8 0 64 19 2664
2017 First official language - French 22 39 20 9 4 7 0 66 13 1528
2014 First official language - English 23 32 17 12 5 10 0 62 20 2419
2014 First official language - French 18 36 25 9 3 9 0 59 13 1495

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 34 14 14 6 3 0 64 21 2436
2020 First official language - French 28 39 17 9 4 3 0 69 13 1260
2019 First official language - English 21 34 16 15 9 4 0 58 26 2579
2019 First official language - French 22 38 19 12 7 3 0 61 19 1367
2018 First official language - English 21 34 16 16 9 5 0 58 26 2268
2018 First official language - French 19 39 21 12 6 3 0 60 18 1334
2017 First official language - English 24 34 13 15 8 5 0 62 25 2669
2017 First official language - French 24 40 18 10 5 3 0 66 15 1529
2014 First official language - English 21 34 17 15 8 5 0 58 24 2421
2014 First official language - French 20 42 22 9 4 4 0 64 14 1494

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 22 8 2 0 6 1 89 2 2431
2020 First official language - French 50 28 13 5 1 2 0 80 6 1258
2019 First official language - English 64 21 6 1 0 6 1 91 2 2586
2019 First official language - French 55 27 11 3 1 2 0 84 4 1371
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 44 10 6 2 1 0 82 8 2430
2020 First official language - French 33 46 14 4 1 1 0 80 5 1257
2019 First official language - English 35 44 11 6 2 1 0 81 9 2584
2019 First official language - French 34 44 14 5 3 1 0 79 8 1372
2018 First official language - English 33 44 13 7 2 2 0 78 9 2267
2018 First official language - French 29 47 15 7 1 1 0 76 8 1328
2017 First official language - English 37 42 11 6 2 2 0 80 8 2669
2017 First official language - French 31 47 14 6 1 1 0 79 7 1528
2014 First official language - English 35 41 13 7 2 2 0 78 9 2423
2014 First official language - French 30 47 16 4 2 1 0 78 6 1497

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 37 16 15 4 3 0 64 20 2420
2020 First official language - French 23 41 20 11 3 3 0 66 14 1245
2019 First official language - English 19 36 18 17 7 3 0 57 24 2578
2019 First official language - French 18 36 23 14 6 2 0 56 20 1372

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 33 14 8 4 4 2 73 12 2428
2020 First official language - French 30 42 14 7 3 3 2 76 10 1258
2019 First official language - English 33 34 14 9 4 4 2 72 14 2588
2019 First official language - French 27 42 16 8 3 3 1 71 12 1373
2018 First official language - English 33 38 12 7 3 4 2 76 11 2263
2018 First official language - French 29 42 13 9 3 3 1 74 12 1328
2017 First official language - English 40 34 11 6 4 4 2 78 11 2665
2017 First official language - French 33 42 12 6 3 3 1 78 10 1527
2014 First official language - English 41 36 10 5 3 4 2 81 9 2423
2014 First official language - French 31 43 13 6 2 3 1 77 9 1498

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 36 13 4 2 3 0 81 6 2415
2020 First official language - French 40 41 13 3 1 2 0 83 4 1256
2019 First official language - English 39 37 15 4 2 2 0 77 7 2584
2019 First official language - French 37 42 13 4 2 2 0 81 6 1372
2018 First official language - English 39 39 13 4 2 2 0 80 7 2256
2018 First official language - French 36 43 13 4 1 2 0 81 5 1321

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 23 17 11 7 12 3 59 22 2426
2020 First official language - French 23 25 18 9 6 14 4 58 19 1250
2019 First official language - English 22 23 18 12 10 12 3 53 25 2587
2019 First official language - French 18 26 20 11 9 14 3 52 24 1376
2018 First official language - English 22 24 18 12 10 11 3 54 26 2267
2018 First official language - French 17 27 21 11 9 13 3 52 24 1330
2017 First official language - English 18 22 17 14 12 13 3 49 31 2667
2017 First official language - French 16 25 19 12 10 14 5 50 27 1529
2014 First official language - English 17 22 18 14 13 13 3 47 32 2420
2014 First official language - French 11 23 21 14 10 16 4 42 31 1499

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 35 15 12 5 3 1 66 18 2422
2020 First official language - French 27 41 18 8 3 3 0 70 11 1255
2019 First official language - English 27 34 17 12 6 3 0 63 19 2583
2019 First official language - French 26 38 20 10 4 2 0 65 15 1371
2018 First official language - English 28 35 14 12 7 2 1 66 20 2266
2018 First official language - French 25 42 19 8 3 2 0 69 12 1330
2017 First official language - English 31 36 12 12 7 3 0 68 19 2666
2017 First official language - French 31 42 14 7 3 2 0 75 10 1525
2014 First official language - English 29 33 14 13 7 3 1 65 20 2423
2014 First official language - French 28 43 17 8 3 2 0 72 11 1497

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 30 14 13 11 3 3 59 26 2430
2020 First official language - French 28 37 14 10 7 3 3 68 17 1259
2019 First official language - English 25 32 14 13 11 2 2 60 25 2587
2019 First official language - French 25 36 15 11 9 2 2 64 21 1378
2018 First official language - English 27 31 12 14 11 3 2 61 26 2271
2018 First official language - French 25 36 16 10 8 2 2 63 20 1331
2017 First official language - English 27 29 12 14 13 2 2 59 28 2664
2017 First official language - French 28 34 15 11 9 2 2 64 20 1529
2014 First official language - English 21 27 13 17 16 3 3 51 35 2424
2014 First official language - French 20 33 17 15 10 2 3 56 26 1498

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 25 11 6 3 1 4 79 10 2432
2020 First official language - French 52 21 15 5 2 0 5 77 8 1259
2019 First official language - English 55 23 10 4 2 1 5 83 7 2593
2019 First official language - French 54 22 10 6 2 1 5 81 8 1372

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 26 15 6 4 1 4 74 11 2430
2020 First official language - French 50 24 13 5 3 1 4 77 9 1260
2019 First official language - English 46 26 15 5 3 1 4 76 9 2591
2019 First official language - French 49 22 14 5 2 2 6 76 8 1362

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 8 4 1 2 4 5 92 4 2422
2020 First official language - French 75 10 4 2 2 2 5 92 4 1256
2019 First official language - English 75 9 4 2 2 4 5 92 4 2588
2019 First official language - French 77 6 5 1 2 4 5 92 3 1363

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 9 4 1 1 2 9 93 3 2425
2020 First official language - French 74 10 3 2 1 2 8 93 3 1255
2019 First official language - English 79 5 2 1 1 2 10 96 2 2580
2019 First official language - French 79 4 2 1 1 2 11 96 2 1367

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 42 15 7 2 4 0 75 10 2428
2020 First official language - French 27 45 17 5 1 4 1 75 7 1251
2019 First official language - English 25 44 16 8 3 4 1 73 11 2586
2019 First official language - French 24 42 18 7 3 5 1 70 10 1374
2018 First official language - English 28 39 17 8 4 4 1 70 12 2270
2018 First official language - French 24 41 22 6 3 3 0 67 10 1330
2017 First official language - English 27 39 16 8 5 4 1 69 13 2669
2017 First official language - French 27 40 18 7 3 5 1 71 10 1526

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 38 9 5 2 2 0 83 7 2421
2020 First official language - French 43 42 10 3 1 2 0 87 4 1245
2019 First official language - English 43 39 9 5 2 2 0 84 7 2577
2019 First official language - French 42 41 10 3 1 2 0 85 5 1362
2018 First official language - English 50 35 8 3 2 2 0 86 5 2267
2018 First official language - French 48 40 8 2 1 2 0 89 3 1329
2017 First official language - English 50 34 9 4 1 1 0 85 5 2662
2017 First official language - French 48 39 8 2 1 2 0 89 3 1530
2014 First official language - English 51 32 10 3 1 2 0 85 5 2421
2014 First official language - French 42 43 9 2 1 2 0 88 3 1498

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 34 11 4 1 4 0 84 5 2417
2020 First official language - French 43 40 10 2 1 4 0 86 3 1248
2019 First official language - English 50 33 9 2 1 3 1 87 4 2579
2019 First official language - French 48 38 8 1 1 4 0 89 2 1371
2018 First official language - English 51 32 10 2 1 4 0 86 4 2266
2018 First official language - French 47 40 8 1 1 3 0 90 2 1326
2017 First official language - English 49 31 10 2 2 4 1 84 5 2666
2017 First official language - French 46 39 9 1 1 3 0 88 3 1528
2014 First official language - English 55 29 9 2 1 4 0 88 3 2419
2014 First official language - French 45 42 8 1 0 3 0 90 2 1498

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 31 14 4 1 7 1 79 6 2429
2020 First official language - French 41 36 14 2 1 6 1 82 3 1256

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 28 11 5 3 5 2 80 8 2427
2020 First official language - French 44 34 9 4 2 4 3 84 6 1253

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 29 6 3 1 0 0 89 5 2433
2020 First official language - French 57 34 6 2 1 0 0 92 2 1260
2019 First official language - English 56 31 7 3 2 1 0 88 5 2588
2019 First official language - French 56 35 6 2 2 0 0 91 3 1369
2018 First official language - English 58 31 7 2 2 1 0 89 4 2260
2018 First official language - French 54 35 7 2 1 0 0 90 3 1328
2017 First official language - English 56 31 8 3 2 0 0 88 5 2669
2017 First official language - French 53 37 6 1 1 1 0 91 3 1528
2014 First official language - English 55 32 8 3 2 1 0 88 4 2420
2014 First official language - French 48 40 8 2 1 0 0 89 3 1498

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 29 10 5 2 0 0 82 8 2424
2020 First official language - French 51 32 11 4 1 1 0 84 5 1258
2019 First official language - English 47 33 12 5 3 1 0 80 8 2586
2019 First official language - French 49 34 10 3 3 1 0 84 6 1373
2018 First official language - English 49 31 12 5 3 1 0 80 8 2263
2018 First official language - French 49 34 12 3 2 0 0 83 5 1326
2017 First official language - English 48 30 12 6 3 1 0 79 10 2669
2017 First official language - French 49 36 10 3 2 1 0 86 4 1527
2014 First official language - English 39 35 14 8 3 0 0 75 11 2425
2014 First official language - French 39 41 14 4 2 1 0 81 5 1498

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 31 10 6 2 0 0 82 8 2420
2020 First official language - French 47 36 12 3 1 0 0 84 4 1258
2019 First official language - English 45 35 11 6 3 0 0 79 10 2580
2019 First official language - French 46 36 11 4 2 0 0 82 6 1364
2018 First official language - English 47 33 11 6 3 0 0 80 9 2251
2018 First official language - French 46 38 10 4 2 0 0 84 6 1319
2017 First official language - English 47 33 11 6 3 0 0 80 9 2666
2017 First official language - French 45 40 11 2 2 0 0 85 4 1531
2014 First official language - English 39 37 13 8 3 0 0 76 11 2423
2014 First official language - French 37 42 15 4 1 1 0 80 5 1499

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 24 16 8 4 3 1 71 12 2434
2020 First official language - French 45 29 15 6 3 3 0 76 9 1257
2019 First official language - English 40 27 16 9 6 3 0 69 15 2593
2019 First official language - French 41 27 18 6 5 3 0 71 11 1372
2018 First official language - English 41 27 14 10 5 2 0 69 16 2262
2018 First official language - French 44 26 16 6 4 3 0 73 11 1329
2017 First official language - English 40 24 16 10 6 5 0 67 16 2666
2017 First official language - French 42 30 14 7 4 4 0 75 11 1530
2014 First official language - English 36 25 17 11 6 4 0 64 19 2425
2014 First official language - French 36 32 18 7 3 4 0 71 11 1498
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 25 38 37 2439
2020 First official language - French 23 47 30 1261
2019 First official language - English 27 37 36 2588
2019 First official language - French 26 42 31 1378
2018 First official language - English 25 40 34 2272
2018 First official language - French 26 46 28 1337
2017 First official language - English 25 41 34 2673
2017 First official language - French 22 47 30 1530
2014 First official language - English 25 39 36 2425
2014 First official language - French 22 49 29 1499

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 14 37 21 3 20 5 634
2020 First official language - French 20 44 20 1 9 6 297
2019 First official language - English 10 37 25 5 17 6 690
2019 First official language - French 20 39 25 3 10 3 357
2018 First official language - English 10 42 22 6 15 5 561
2018 First official language - French 16 43 26 3 7 5 340
2017 First official language - English 11 46 24 5 9 6 666
2017 First official language - French 16 46 22 1 6 8 346
2014 First official language - English 11 44 24 10 9999 12 586
2014 First official language - French 20 48 20 6 9999 7 322
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 2432
2020 First official language - French 6 94 1260
2019 First official language - English 7 93 2590
2019 First official language - French 8 92 1372
2018 First official language - English 9 91 2267
2018 First official language - French 8 92 1332

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 146
2020 First official language - French 43 57 70
2019 First official language - English 43 57 190
2019 First official language - French 40 60 102
2018 First official language - English 48 52 217
2018 First official language - French 40 60 100

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 72 28 146
2020 First official language - French 68 32 70
2019 First official language - English 57 43 190
2019 First official language - French 65 35 102
2018 First official language - English 54 46 217
2018 First official language - French 69 31 100

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 146
2020 First official language - French 11 89 70
2019 First official language - English 8 92 190
2019 First official language - French 8 92 102
2018 First official language - English 8 92 217
2018 First official language - French 7 93 100

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 146
2020 First official language - French 0 100 70
2019 First official language - English 0 100 190
2019 First official language - French 0 100 102

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 190
2019 First official language - French 5 95 102

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 190
2019 First official language - French 6 94 102

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 146
2020 First official language - French 28 72 70
2019 First official language - English 38 62 190
2019 First official language - French 36 64 99
2018 First official language - English 40 60 217
2018 First official language - French 34 66 100

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 146
2020 First official language - French 39 61 70
2019 First official language - English 39 61 190
2019 First official language - French 48 52 99
2018 First official language - English 30 70 217
2018 First official language - French 39 61 100

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 146
2020 First official language - French 50 50 70
2019 First official language - English 40 60 190
2019 First official language - French 45 55 99
2018 First official language - English 42 58 217
2018 First official language - French 39 61 100

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 146
2020 First official language - French 34 66 70
2019 First official language - English 41 59 190
2019 First official language - French 41 59 99
2018 First official language - English 32 68 217
2018 First official language - French 47 53 100

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 146
2020 First official language - French 30 70 70
2019 First official language - English 32 68 190
2019 First official language - French 31 69 99
2018 First official language - English 28 72 217
2018 First official language - French 32 68 100

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 146
2020 First official language - French 59 41 70
2019 First official language - English 52 48 190
2019 First official language - French 63 37 99
2018 First official language - English 51 49 217
2018 First official language - French 58 42 100

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 25 75 146
2020 First official language - French 27 73 70
2019 First official language - English 28 72 190
2019 First official language - French 34 66 99
2018 First official language - English 29 71 217
2018 First official language - French 31 69 100

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 217
2018 First official language - French 6 94 100

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 146
2020 First official language - French 10 90 70
2019 First official language - English 12 88 190
2019 First official language - French 15 85 99
2018 First official language - English 9 91 217
2018 First official language - French 9 91 100

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 146
2020 First official language - French 52 48 70
2019 First official language - English 43 57 190
2019 First official language - French 40 60 99
2018 First official language - English 41 59 217
2018 First official language - French 48 52 100

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 146
2020 First official language - French 22 78 70
2019 First official language - English 17 83 190
2019 First official language - French 23 77 99
2018 First official language - English 18 82 217
2018 First official language - French 15 85 100

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 146
2020 First official language - French 17 83 70
2019 First official language - English 17 83 190
2019 First official language - French 10 90 99
2018 First official language - English 16 84 217
2018 First official language - French 13 87 100

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 146
2020 First official language - French 64 36 70
2019 First official language - English 56 44 187
2019 First official language - French 62 38 99
2018 First official language - English 52 48 216
2018 First official language - French 62 38 100

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 146
2020 First official language - French 26 74 70
2019 First official language - English 28 72 187
2019 First official language - French 32 68 99
2018 First official language - English 28 72 216
2018 First official language - French 30 70 100

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 187
2019 First official language - French 7 93 99
2018 First official language - English 6 94 216
2018 First official language - French 5 95 100

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 187
2019 First official language - French 16 84 99
2018 First official language - English 12 88 216
2018 First official language - French 13 87 100

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 187
2019 First official language - French 11 89 99
2018 First official language - English 5 95 216
2018 First official language - French 8 92 100

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 187
2019 First official language - French 5 95 99
2018 First official language - English 3 97 216
2018 First official language - French 5 95 100

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 146
2020 First official language - French 21 79 70
2019 First official language - English 9 91 187
2019 First official language - French 20 80 99
2018 First official language - English 12 88 216
2018 First official language - French 13 87 100

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 146
2020 First official language - French 12 88 70
2019 First official language - English 14 86 187
2019 First official language - French 7 93 99
2018 First official language - English 9 91 216
2018 First official language - French 14 86 100

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 146
2020 First official language - French 20 80 70
2019 First official language - English 26 74 187
2019 First official language - French 22 78 99
2018 First official language - English 30 70 216
2018 First official language - French 21 79 100

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 175
2019 First official language - French 16 84 94
2018 First official language - English 10 90 210
2018 First official language - French 18 82 95

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 175
2019 First official language - French 23 77 94
2018 First official language - English 26 74 210
2018 First official language - French 17 83 95

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 175
2019 First official language - French 12 88 94
2018 First official language - English 9 91 210
2018 First official language - French 14 86 95

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 210
2018 First official language - French 6 94 95

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 175
2019 First official language - French 14 86 94
2018 First official language - English 10 90 210
2018 First official language - French 12 88 95

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 175
2019 First official language - French 15 85 94
2018 First official language - English 10 90 210
2018 First official language - French 8 92 95

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 175
2019 First official language - French 8 92 94
2018 First official language - English 14 86 210
2018 First official language - French 6 94 95

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 175
2019 First official language - French 11 89 94
2018 First official language - English 12 88 210
2018 First official language - French 11 89 95

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 175
2019 First official language - French 10 90 94
2018 First official language - English 12 88 210
2018 First official language - French 11 89 95

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 37 63 175
2019 First official language - French 23 77 94
2018 First official language - English 30 70 210
2018 First official language - French 18 82 95

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 175
2019 First official language - French 10 90 94
2018 First official language - English 10 90 210
2018 First official language - French 14 86 95

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 51 49 175
2019 First official language - French 46 54 94
2018 First official language - English 42 58 210
2018 First official language - French 49 51 95

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 50 50 175
2019 First official language - French 47 53 94
2018 First official language - English 52 48 210
2018 First official language - French 42 58 95

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 175
2019 First official language - French 12 88 94
2018 First official language - English 13 87 210
2018 First official language - French 10 90 95

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 14 14 4 3 33 10 64 12 2426
2020 First official language - French 22 19 14 3 1 34 7 70 7 1256
2019 First official language - English 21 16 15 5 4 28 11 61 15 2589
2019 First official language - French 20 17 16 5 3 31 9 61 12 1370
2018 First official language - English 21 17 16 4 4 30 7 61 13 2265
2018 First official language - French 20 22 14 5 3 30 6 65 12 1324
2017 First official language - English 22 17 16 4 4 29 9 62 13 2664
2017 First official language - French 21 21 14 3 3 31 8 68 9 1530
2014 First official language - English 20 17 15 4 3 31 10 62 12 2420
2014 First official language - French 16 21 14 4 2 34 9 65 10 1498

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 28 12 4 2 11 1 80 7 2428
2020 First official language - French 40 35 13 2 1 8 1 82 4 1259
2019 First official language - English 41 30 12 4 3 9 2 79 7 2592
2019 First official language - French 40 35 12 3 2 7 1 82 5 1375
2018 First official language - English 38 32 14 4 3 9 1 78 7 2263
2018 First official language - French 36 37 13 4 2 7 0 80 6 1330
2017 First official language - English 39 31 12 4 3 9 2 79 8 2663
2017 First official language - French 38 37 11 2 2 10 1 83 4 1526
2014 First official language - English 37 30 13 4 2 13 2 78 6 2420
2014 First official language - French 29 40 15 2 1 12 2 80 3 1496
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 2427
2020 First official language - French 4 96 1260
2019 First official language - English 5 95 2584
2019 First official language - French 4 96 1372
2018 First official language - English 5 95 2269
2018 First official language - French 3 97 1331

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 109
2020 First official language - French 27 73 53
2019 First official language - English 30 70 119
2019 First official language - French 40 60 48
2018 First official language - English 30 70 117
2018 First official language - French 33 67 45

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 73 27 109
2020 First official language - French 79 21 53
2019 First official language - English 78 22 119
2019 First official language - French 75 25 48
2018 First official language - English 75 25 117
2018 First official language - French 87 13 45

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 119
2019 First official language - French 0 100 48

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 117
2018 First official language - French 0 100 45

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 25 75 109
2020 First official language - French 21 79 53
2019 First official language - English 26 74 117
2019 First official language - French 17 83 47
2018 First official language - English 24 76 118
2018 First official language - French 15 85 45

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 109
2020 First official language - French 29 71 53
2019 First official language - English 24 76 117
2019 First official language - French 23 77 47
2018 First official language - English 22 78 118
2018 First official language - French 15 85 45

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 109
2020 First official language - French 12 88 53
2019 First official language - English 12 88 117
2019 First official language - French 11 89 47

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 109
2020 First official language - French 9 91 53

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 109
2020 First official language - French 21 79 53
2019 First official language - English 26 74 117
2019 First official language - French 32 68 47
2018 First official language - English 31 69 118
2018 First official language - French 33 67 45

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 109
2020 First official language - French 14 86 53
2019 First official language - English 21 79 117
2019 First official language - French 21 79 47
2018 First official language - English 26 74 118
2018 First official language - French 12 88 45

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 118
2018 First official language - French 0 100 45

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 109
2020 First official language - French 0 100 53

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 109
2020 First official language - French 9 91 53
2019 First official language - English 11 89 117
2019 First official language - French 17 83 47
2018 First official language - English 19 81 118
2018 First official language - French 14 86 45

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 109
2020 First official language - French 15 85 53
2019 First official language - English 19 81 117
2019 First official language - French 15 85 47
2018 First official language - English 20 80 118
2018 First official language - French 20 80 45

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 117
2019 First official language - French 0 100 47

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 109
2020 First official language - French 24 76 53
2019 First official language - English 20 80 117
2019 First official language - French 28 72 47
2018 First official language - English 16 84 118
2018 First official language - French 25 75 45

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 109
2020 First official language - French 29 71 53
2019 First official language - English 33 67 117
2019 First official language - French 31 69 46
2018 First official language - English 32 68 118
2018 First official language - French 38 62 45

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 109
2020 First official language - French 12 88 53
2018 First official language - English 12 88 118
2018 First official language - French 14 86 45

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 117
2019 First official language - French 18 82 46
2018 First official language - English 11 89 118
2018 First official language - French 17 83 45

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 109
2020 First official language - French 12 88 53

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 109
2020 First official language - French 47 53 53
2019 First official language - English 53 47 117
2019 First official language - French 48 52 46
2018 First official language - English 47 53 118
2018 First official language - French 37 63 45

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 114
2018 First official language - French 15 85 42

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 114
2018 First official language - French 12 88 42

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 114
2018 First official language - French 12 88 42

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 27 73 114
2018 First official language - French 17 83 42

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 114
2018 First official language - French 15 85 42

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 49 51 114
2018 First official language - French 44 56 42

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 57 43 114
2018 First official language - French 42 58 42

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 114
2018 First official language - French 12 88 42

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 15 14 3 2 36 9 67 8 2420
2020 First official language - French 24 19 13 2 2 35 5 71 7 1256
2019 First official language - English 23 14 16 3 2 31 11 64 9 2587
2019 First official language - French 21 18 15 2 2 35 8 67 7 1371
2018 First official language - English 22 17 16 2 2 34 7 65 8 2265
2018 First official language - French 20 22 14 2 2 35 5 70 6 1329
2017 First official language - English 22 16 15 2 2 34 8 66 7 2667
2017 First official language - French 22 20 13 2 1 36 7 73 5 1528
2014 First official language - English 21 16 15 2 1 35 9 67 6 2420
2014 First official language - French 16 22 13 1 1 39 7 72 5 1497

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 28 12 3 2 11 2 81 6 2425
2020 First official language - French 40 36 11 2 1 8 1 83 4 1259
2019 First official language - English 43 27 13 3 2 11 2 80 5 2582
2019 First official language - French 40 35 11 2 1 10 1 84 4 1376
2018 First official language - English 41 29 13 2 2 11 1 80 5 2266
2018 First official language - French 36 38 13 2 1 10 1 82 3 1333
2017 First official language - English 42 28 12 2 2 12 2 81 5 2667
2017 First official language - French 38 37 9 2 1 12 1 86 3 1525
2014 First official language - English 38 29 13 2 1 14 2 81 4 2419
2014 First official language - French 30 40 12 2 1 14 2 83 2 1498

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 0 4 34 12 29 18 4 5 52 26
2020 First official language - French 9 9 18 18 38 9 0 19 61 11
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 23 10 7 6 0 2 77 13 2431
2020 First official language - French 52 22 12 6 5 0 3 76 11 1258

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 28 12 5 3 0 1 80 8 2430
2020 First official language - French 54 27 12 4 3 0 1 82 7 1258
2019 First official language - English 47 30 12 5 4 0 1 78 10 2584
2019 First official language - French 48 28 13 5 5 0 2 78 10 1378
2018 First official language - English 43 29 16 6 5 0 1 73 11 2260
2018 First official language - French 44 28 15 6 5 0 2 74 11 1332
2017 First official language - English 40 28 15 8 6 0 2 70 14 2667
2017 First official language - French 39 25 18 7 7 1 3 67 15 1527

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 29 23 14 12 0 0 50 26 2433
2020 First official language - French 18 22 30 17 12 0 1 41 29 1260
2019 First official language - English 25 31 23 11 8 0 1 57 19 2584
2019 First official language - French 23 28 26 13 8 0 1 52 21 1374
2018 First official language - English 20 31 25 14 9 0 1 52 23 2262
2018 First official language - French 19 28 26 17 8 0 1 48 26 1331
2017 First official language - English 22 32 24 13 8 0 1 55 21 2667
2017 First official language - French 21 28 29 13 8 0 2 49 21 1531

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 18 10 8 0 0 63 18 2431
2020 First official language - French 24 27 26 13 9 0 1 52 22 1252
2019 First official language - English 37 30 17 8 6 0 1 68 15 2579
2019 First official language - French 30 30 22 10 6 0 1 61 16 1371
2018 First official language - English 30 32 20 10 5 1 1 64 16 2260
2018 First official language - French 24 30 25 14 5 0 2 55 20 1328
2017 First official language - English 32 32 18 10 5 0 2 66 15 2658
2017 First official language - French 24 30 25 12 6 0 2 55 19 1524

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 24 20 13 12 1 1 54 25 2431
2020 First official language - French 23 23 27 15 10 1 2 47 26 1256
2019 First official language - English 29 27 20 12 9 1 1 57 22 2578
2019 First official language - French 27 27 22 13 9 1 2 55 22 1366
2018 First official language - English 27 26 21 14 8 1 1 54 24 2254
2018 First official language - French 24 25 26 13 8 1 2 51 22 1326
2017 First official language - English 26 27 21 14 9 1 3 55 23 2667
2017 First official language - French 24 26 24 14 7 1 4 53 23 1528

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 24 14 8 6 0 3 71 14 2422
2020 First official language - French 39 25 16 9 7 1 4 67 16 1250
2019 First official language - English 60 20 9 4 3 0 5 84 7 2579
2019 First official language - French 55 19 10 5 3 0 7 81 9 1368
2018 First official language - English 55 22 10 4 3 1 6 82 7 2257
2018 First official language - French 50 21 12 6 4 0 8 77 10 1331
2017 First official language - English 50 24 10 5 3 1 9 81 8 2663
2017 First official language - French 44 23 12 5 3 1 12 77 10 1526

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 29 20 14 10 0 0 56 24 2428
2020 First official language - French 31 26 21 12 9 0 1 57 21 1257
2019 First official language - English 36 30 19 9 6 0 1 67 14 2583
2019 First official language - French 39 29 18 7 6 0 1 68 13 1371
2018 First official language - English 34 29 20 9 6 0 0 64 16 2264
2018 First official language - French 36 27 20 9 7 0 1 64 16 1333
2017 First official language - English 32 33 19 9 6 0 1 66 15 2657
2017 First official language - French 33 29 21 9 5 0 1 64 14 1528

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 23 18 9 9 0 7 63 19 2429
2020 First official language - French 32 27 18 9 7 0 6 63 18 1254

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 34 17 7 3 1 1 72 10 2428
2020 First official language - French 37 35 19 6 2 1 1 73 8 1254
2019 First official language - English 33 36 19 7 4 1 1 70 11 2580
2019 First official language - French 35 35 18 6 3 0 1 72 9 1368
2018 First official language - English 30 35 21 7 5 1 1 67 12 2260
2018 First official language - French 30 37 21 7 3 1 1 68 10 1334
2017 First official language - English 32 33 20 8 5 1 2 66 13 2655
2017 First official language - French 32 35 18 8 4 1 2 69 12 1528

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 34 21 11 6 0 1 62 17 2426
2020 First official language - French 27 33 22 11 4 1 1 61 16 1255
2019 First official language - English 27 33 21 11 7 0 1 61 18 2581
2019 First official language - French 29 31 22 11 5 0 1 61 16 1373
2018 First official language - English 26 33 23 11 6 1 1 60 17 2259
2018 First official language - French 26 33 24 11 4 0 1 60 16 1328
2017 First official language - English 27 34 21 11 6 1 1 62 17 2659
2017 First official language - French 27 37 19 10 5 1 2 65 15 1528

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 16 8 6 0 1 69 14 2431
2020 First official language - French 35 32 19 9 3 0 1 68 12 1255
2019 First official language - English 32 33 19 9 6 0 1 65 15 2579
2019 First official language - French 35 32 19 8 5 0 1 68 13 1373
2018 First official language - English 30 33 20 10 5 0 1 64 16 2257
2018 First official language - French 31 33 21 9 5 1 1 65 14 1330
2017 First official language - English 32 33 19 10 5 0 1 65 15 2659
2017 First official language - French 34 33 18 8 4 0 2 68 13 1525

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 24 13 6 5 0 1 77 11 2419
2020 First official language - French 51 26 11 6 4 1 1 79 10 1254
2019 First official language - English 47 27 12 7 6 0 1 75 13 2581
2019 First official language - French 49 27 13 5 4 1 1 77 9 1370

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 31 22 12 7 0 1 60 18 2431
2020 First official language - French 29 31 22 12 6 0 1 60 18 1257

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 33 21 9 5 0 1 65 14 2428
2020 First official language - French 32 29 21 11 6 1 1 62 17 1257
2019 First official language - English 37 32 18 8 4 0 1 70 12 2580
2019 First official language - French 40 30 17 9 3 1 1 70 12 1371
2018 First official language - English 32 34 20 9 4 1 1 67 13 2256
2018 First official language - French 32 34 19 10 4 0 2 67 14 1326
2017 First official language - English 33 34 19 8 4 1 2 69 12 2652
2017 First official language - French 36 33 16 8 4 1 2 70 13 1521

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 15 5 3 0 1 76 8 2418
2020 First official language - French 52 26 13 5 2 0 2 79 7 1250
2019 First official language - English 57 23 10 5 3 0 1 82 8 2578
2019 First official language - French 63 20 7 3 3 0 3 86 6 1369
2018 First official language - English 54 23 12 6 4 0 1 78 10 2251
2018 First official language - French 56 22 11 5 3 0 4 81 8 1328
2017 First official language - English 53 24 12 5 3 0 2 79 8 2668
2017 First official language - French 58 22 9 4 3 0 3 82 8 1523

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 38 22 9 5 0 0 64 13 2427
2020 First official language - French 30 38 19 8 4 0 1 69 12 1257

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 14 6 2 1 0 6 90 3 2424
2020 First official language - French 66 18 6 3 2 0 5 89 5 1249
2019 First official language - English 77 10 4 1 1 1 7 94 2 2579
2019 First official language - French 77 10 3 1 1 1 7 95 2 1371
2018 First official language - English 76 11 5 1 1 1 6 92 3 2255
2018 First official language - French 72 13 6 1 1 1 6 92 2 1327

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 7 3 1 1 1 3 95 3 2418
2020 First official language - French 82 7 3 2 2 0 3 93 4 1253
2019 First official language - English 78 10 4 2 3 1 3 91 5 2584
2019 First official language - French 76 10 5 3 2 0 4 90 5 1372
2018 First official language - English 77 10 5 2 3 1 3 91 4 2257
2018 First official language - French 75 10 4 2 3 1 4 90 5 1325
2017 First official language - English 76 11 4 2 2 1 3 91 5 2661
2017 First official language - French 75 10 3 3 4 1 5 90 7 1525

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 17 5 2 1 0 1 92 3 2420
2020 First official language - French 74 15 5 2 1 0 3 91 3 1257
2019 First official language - English 64 23 7 3 2 0 1 88 4 2577
2019 First official language - French 63 21 8 3 2 0 2 87 5 1368
2018 First official language - English 61 24 9 3 2 0 1 86 5 2260
2018 First official language - French 61 22 10 4 2 0 2 84 6 1335
2017 First official language - English 61 25 8 3 1 0 2 88 4 2662
2017 First official language - French 61 20 9 4 2 0 3 85 6 1529

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 14 6 3 3 0 1 88 5 2424
2020 First official language - French 74 13 5 3 2 0 2 90 5 1254
2019 First official language - English 64 19 8 3 4 0 1 84 7 2575
2019 First official language - French 68 16 7 3 3 0 3 86 7 1368
2018 First official language - English 60 21 9 4 3 1 1 83 8 2256
2018 First official language - French 63 17 9 5 4 0 1 82 9 1327
2017 First official language - English 62 20 8 4 3 1 2 85 7 2664
2017 First official language - French 65 15 8 4 5 0 4 83 9 1531

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 13 4 1 1 0 17 93 2 2421
2020 First official language - French 64 14 5 2 1 0 14 90 4 1258
2019 First official language - English 60 12 5 2 1 1 19 90 4 2570
2019 First official language - French 60 14 6 3 1 0 16 88 5 1368
2018 First official language - English 56 14 5 2 1 0 22 90 3 2244
2018 First official language - French 56 16 7 3 1 0 17 87 4 1328
2017 First official language - English 55 15 5 2 1 0 21 90 4 2656
2017 First official language - French 57 15 5 2 1 0 20 89 5 1523

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 13 4 1 0 1 5 94 2 2426
2020 First official language - French 79 10 3 1 1 1 6 95 2 1255
2019 First official language - English 75 14 4 1 1 1 5 94 1 2579
2019 First official language - French 77 11 4 1 1 0 6 94 2 1368
2018 First official language - English 70 15 5 1 1 1 7 93 2 2256
2018 First official language - French 73 13 6 1 0 0 6 92 2 1332
2017 First official language - English 71 14 4 1 0 0 9 94 2 2652
2017 First official language - French 71 12 5 1 1 0 9 93 2 1518

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 19 8 3 3 1 1 85 7 2427
2020 First official language - French 75 12 5 2 2 1 3 90 4 1259
2019 First official language - English 73 13 5 2 3 1 2 89 6 2584
2019 First official language - French 77 12 3 2 2 0 4 92 4 1373
2018 First official language - English 72 13 6 2 3 1 2 88 6 2258
2018 First official language - French 77 10 5 2 2 0 4 90 4 1331
2017 First official language - English 67 17 6 3 4 1 3 87 7 2666
2017 First official language - French 73 12 4 3 3 1 5 89 6 1526

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 31 14 5 3 0 1 77 8 2430
2020 First official language - French 49 29 13 5 3 0 2 79 8 1256
2019 First official language - English 53 27 12 4 2 0 2 82 6 2581
2019 First official language - French 55 25 12 5 2 0 2 81 7 1368
2018 First official language - English 48 30 13 4 2 0 2 80 7 2251
2018 First official language - French 50 26 16 4 2 0 2 78 6 1334
2017 First official language - English 49 30 12 4 2 0 2 81 7 2665
2017 First official language - French 53 26 11 4 2 0 3 82 7 1524

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 42 18 6 3 0 0 73 9 2436
2020 First official language - French 32 40 19 5 3 0 1 73 8 1257

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 35 32 12 4 0 0 52 16 2436
2020 First official language - French 17 29 36 14 4 0 0 46 18 1259
2019 First official language - English 21 37 29 9 4 0 0 58 13 2584
2019 First official language - French 21 32 34 10 3 0 0 53 13 1375
2018 First official language - English 20 36 30 11 3 0 0 56 14 2268
2018 First official language - French 19 32 34 12 3 0 0 51 15 1330
2017 First official language - English 15 35 35 11 4 0 1 50 15 2671
2017 First official language - French 14 32 37 11 5 0 1 47 16 1531

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 19 38 23 10 0 0 33 29 2430
2020 First official language - French 8 18 37 23 13 0 0 36 27 1262
2019 First official language - English 8 16 38 26 12 0 0 38 24 2573
2019 First official language - French 6 17 33 29 15 0 0 44 23 1370
2018 First official language - English 8 16 37 27 12 0 0 39 24 2253
2018 First official language - French 6 16 36 27 14 0 0 41 22 1321
2017 First official language - English 6 17 38 26 12 0 0 38 23 2671
2017 First official language - French 5 15 36 27 15 1 1 43 20 1528

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 37 9 4 2 2 0 85 5 2425
2020 First official language - French 48 38 9 2 1 2 0 88 3 1251
2019 First official language - English 34 41 14 5 2 3 0 78 7 2581
2019 First official language - French 36 43 12 4 2 2 0 81 7 1370
2018 First official language - English 34 43 13 5 2 3 0 79 8 2266
2018 First official language - French 33 44 14 4 2 3 0 79 6 1330
2017 First official language - English 25 42 15 8 4 6 0 71 13 2671
2017 First official language - French 25 45 16 5 3 5 0 75 8 1529

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 32 12 9 4 4 0 74 14 2430
2020 First official language - French 39 34 14 7 2 3 0 76 9 1249

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 28 11 11 8 1 0 70 19 2429
2020 First official language - French 42 32 11 8 5 2 0 76 13 1258

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 26 11 4 2 4 1 83 6 2422
2020 First official language - French 51 31 10 3 2 3 1 85 4 1246

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 14 8 3 2 0 74 11 2424
2020 First official language - French 38 38 15 5 3 1 0 77 8 1259
2019 First official language - English 31 39 14 9 4 3 0 72 13 2589
2019 First official language - French 31 41 16 7 3 1 0 74 10 1376
2018 First official language - English 33 37 15 8 4 2 0 72 12 2267
2018 First official language - French 30 42 16 8 4 2 0 73 11 1334
2017 First official language - English 26 40 16 10 6 3 0 68 16 2670
2017 First official language - French 25 46 16 7 4 2 0 72 11 1531

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 35 7 5 1 1 0 88 6 2432
2020 First official language - French 46 41 9 3 1 1 0 87 4 1261

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 32 8 4 1 1 0 86 5 2424
2020 First official language - French 45 40 9 3 1 1 0 87 4 1255

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 19 6 2 1 2 72 9 2420
2020 First official language - French 36 37 17 5 1 2 1 76 6 1253

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 29 12 3 1 2 4 83 4 2427
2020 First official language - French 46 35 11 2 0 2 3 86 2 1258

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 82 12 2 0 0 3 1 97 0 2421
2020 First official language - French 75 22 2 1 0 1 0 97 1 1261

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 30 6 3 1 2 0 90 4 2416
2020 First official language - French 60 31 5 1 1 2 0 93 2 1254

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 27 8 5 3 1 0 84 8 2421
2020 First official language - French 52 30 9 5 2 1 0 83 8 1257

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 24 6 3 1 2 1 90 4 2424
2020 First official language - French 57 31 8 3 1 1 0 89 3 1260

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 47 13 13 3 2 1 70 17 857
2020 First official language - French 19 47 17 12 3 1 1 68 15 605
2019 First official language - English 20 44 12 12 3 3 5 70 16 820
2019 First official language - French 15 48 16 10 4 2 5 68 15 600

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 96 4 856
2020 First official language - French 98 2 609

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 33 17 22 11 1 1 50 33 815
2020 First official language - French 13 32 23 21 9 1 1 46 31 593
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 2409
2020 First official language - French 8 92 1244

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 2411
2020 First official language - French 11 89 1247
2019 First official language - English 12 88 2591
2019 First official language - French 11 89 1372
2017 First official language - English 14 86 2668
2017 First official language - French 12 88 1525
2014 First official language - English 11 89 2419
2014 First official language - French 9 91 1496

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 59 41 261
2020 First official language - French 48 52 145

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 81 19 261
2020 First official language - French 84 16 145
2019 First official language - English 86 14 320
2019 First official language - French 88 12 151
2017 First official language - English 79 21 359
2017 First official language - French 85 15 176
2014 First official language - English 83 17 269
2014 First official language - French 85 15 132

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 36 4 6 3 1 0 87 9 211
2020 First official language - French 51 35 7 7 0 1 0 86 7 122
2019 First official language - English 48 31 6 11 4 0 0 79 15 271
2019 First official language - French 51 33 5 6 5 0 0 83 12 132
2017 First official language - English 51 37 4 4 4 0 0 88 8 285
2017 First official language - French 48 35 5 7 5 1 0 84 12 149
2014 First official language - English 54 33 4 6 2 1 0 88 8 223
2014 First official language - French 54 30 6 6 3 0 0 84 10 113

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 29 7 4 2 3 3 86 6 2426
2020 First official language - French 48 33 9 3 1 2 3 86 4 1254
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 70 17 3 88 12 2437
2020 First official language - French 9 77 13 1 89 11 1261

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 58 42 234
2020 First official language - French 56 44 114

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 26 15 17 18 2 5 46 37 236
2020 First official language - French 25 24 14 19 12 2 4 52 33 114

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 16 15 19 21 3 9 37 46 236
2020 First official language - French 19 22 13 15 17 1 13 48 36 114

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 16 7 3 2 3 14 86 6 2427
2020 First official language - French 54 13 10 5 4 2 13 79 10 1260
2019 First official language - English 56 18 9 4 4 2 8 81 9 2580
2019 First official language - French 53 14 11 7 6 0 8 74 14 1361
2018 First official language - English 58 15 8 5 4 2 9 81 10 2261
2018 First official language - French 58 13 10 5 5 1 9 78 11 1331
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