2020 Public Service Employee Survey Results for Statistics Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 44 4 10 2 0 0 84 12 610
2020 3 to 10 years in current department or agency 36 45 5 11 3 0 0 81 14 1075
2020 11 to 20 years in current department or agency 33 51 4 9 2 0 0 84 11 981
2020 More than 20 years in current department or agency 35 50 5 9 1 0 0 85 10 714

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 84 11 2 1 1 0 0 95 2 606
2020 3 to 10 years in current department or agency 76 17 4 2 2 0 0 93 4 1077
2020 11 to 20 years in current department or agency 70 21 4 3 1 1 0 92 4 973
2020 More than 20 years in current department or agency 68 22 6 2 1 0 0 91 3 709
2017 Less than 3 years in current department or agency 76 17 2 3 1 0 0 94 4 930
2017 3 to 10 years in current department or agency 72 19 4 3 1 0 0 92 3 1212
2017 11 to 20 years in current department or agency 64 26 5 3 1 0 0 91 4 1248
2017 More than 20 years in current department or agency 63 27 5 3 1 0 0 90 5 724
2014 Less than 3 years in current department or agency 76 16 2 2 2 1 1 94 4 614
2014 3 to 10 years in current department or agency 72 21 4 2 1 0 0 93 3 1336
2014 11 to 20 years in current department or agency 63 27 6 3 1 0 0 90 4 1248
2014 More than 20 years in current department or agency 64 25 4 3 2 0 1 91 5 666

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 40 9 8 3 0 2 79 12 612
2020 3 to 10 years in current department or agency 33 40 10 12 4 0 1 74 16 1075
2020 11 to 20 years in current department or agency 33 41 11 12 2 0 1 75 14 980
2020 More than 20 years in current department or agency 34 40 10 13 3 0 1 74 16 716
2019 Less than 3 years in current department or agency 55 31 5 7 2 0 0 86 9 729
2019 3 to 10 years in current department or agency 45 37 6 9 3 0 0 82 12 1098
2019 11 to 20 years in current department or agency 43 38 6 9 4 0 0 81 12 1060
2019 More than 20 years in current department or agency 44 39 6 7 3 0 0 83 11 695
2017 Less than 3 years in current department or agency 50 32 7 7 4 0 0 82 11 928
2017 3 to 10 years in current department or agency 41 36 9 9 5 0 0 78 14 1213
2017 11 to 20 years in current department or agency 40 37 9 9 5 0 0 77 14 1248
2017 More than 20 years in current department or agency 41 38 6 9 6 0 0 79 15 724
2014 Less than 3 years in current department or agency 53 31 6 7 2 0 0 84 10 614
2014 3 to 10 years in current department or agency 45 35 8 8 3 0 0 81 11 1336
2014 11 to 20 years in current department or agency 45 38 7 7 4 0 0 83 10 1247
2014 More than 20 years in current department or agency 45 38 7 7 3 0 0 83 10 664

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 40 11 10 3 0 0 76 13 608
2020 3 to 10 years in current department or agency 34 35 14 12 4 0 0 69 17 1077
2020 11 to 20 years in current department or agency 27 40 15 11 4 0 2 69 15 978
2020 More than 20 years in current department or agency 29 39 15 9 2 1 4 72 12 711
2019 Less than 3 years in current department or agency 35 39 12 11 3 0 0 74 14 732
2019 3 to 10 years in current department or agency 29 42 13 10 6 0 0 71 16 1100
2019 11 to 20 years in current department or agency 26 43 13 12 6 0 1 69 18 1060
2019 More than 20 years in current department or agency 32 42 11 10 3 0 1 75 14 690
2018 Less than 3 years in current department or agency 38 41 8 9 3 1 1 81 11 914
2018 3 to 10 years in current department or agency 27 47 11 11 4 0 0 74 15 1001
2018 11 to 20 years in current department or agency 23 47 12 13 5 0 0 70 18 1019
2018 More than 20 years in current department or agency 31 44 12 10 3 0 1 76 12 617
2017 Less than 3 years in current department or agency 33 40 10 12 5 0 1 73 16 931
2017 3 to 10 years in current department or agency 31 39 11 11 7 0 0 70 18 1211
2017 11 to 20 years in current department or agency 28 43 12 12 5 0 0 71 17 1247
2017 More than 20 years in current department or agency 35 43 11 8 2 0 1 79 10 724
2014 Less than 3 years in current department or agency 32 41 10 12 4 1 1 74 16 614
2014 3 to 10 years in current department or agency 29 41 13 12 5 0 0 70 17 1333
2014 11 to 20 years in current department or agency 29 43 14 9 4 0 0 72 14 1246
2014 More than 20 years in current department or agency 36 40 12 8 2 0 2 78 10 665

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 33 9 6 2 1 1 82 9 610
2020 3 to 10 years in current department or agency 43 36 10 8 2 0 1 80 11 1071
2020 11 to 20 years in current department or agency 40 38 11 8 1 0 1 79 10 966
2020 More than 20 years in current department or agency 42 39 11 6 1 0 0 81 8 711
2019 Less than 3 years in current department or agency 58 30 7 4 1 0 0 88 5 728
2019 3 to 10 years in current department or agency 52 34 7 5 2 0 0 86 7 1101
2019 11 to 20 years in current department or agency 51 36 7 4 1 0 0 87 6 1054
2019 More than 20 years in current department or agency 54 34 7 3 1 0 0 88 4 691
2017 Less than 3 years in current department or agency 59 29 6 5 1 0 0 88 5 929
2017 3 to 10 years in current department or agency 51 34 8 5 1 0 0 86 6 1210
2017 11 to 20 years in current department or agency 51 36 7 4 2 0 0 87 6 1243
2017 More than 20 years in current department or agency 54 35 6 4 1 0 0 89 5 722
2014 Less than 3 years in current department or agency 51 34 8 5 1 1 0 86 6 613
2014 3 to 10 years in current department or agency 45 38 10 5 1 1 0 84 6 1336
2014 11 to 20 years in current department or agency 47 39 9 3 1 1 0 87 5 1248
2014 More than 20 years in current department or agency 52 35 8 3 1 0 0 88 4 665

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 29 10 7 2 0 1 81 9 610
2020 3 to 10 years in current department or agency 46 30 11 8 4 0 0 77 12 1075
2020 11 to 20 years in current department or agency 41 34 11 9 4 0 0 76 13 976
2020 More than 20 years in current department or agency 48 34 6 9 3 0 0 82 11 714
2019 Less than 3 years in current department or agency 57 27 7 6 2 1 0 85 8 731
2019 3 to 10 years in current department or agency 53 31 8 6 3 0 0 84 9 1099
2019 11 to 20 years in current department or agency 47 33 8 7 3 0 1 82 10 1060
2019 More than 20 years in current department or agency 49 33 8 6 2 0 0 83 9 690
2018 Less than 3 years in current department or agency 61 26 7 3 1 1 1 89 4 912
2018 3 to 10 years in current department or agency 48 32 10 7 3 0 0 81 9 1002
2018 11 to 20 years in current department or agency 41 37 11 6 4 0 1 78 10 1018
2018 More than 20 years in current department or agency 43 36 10 7 3 0 1 80 10 619
2017 Less than 3 years in current department or agency 57 27 9 3 3 0 1 85 6 932
2017 3 to 10 years in current department or agency 48 32 9 6 3 1 0 82 9 1209
2017 11 to 20 years in current department or agency 44 36 8 8 4 0 1 80 12 1246
2017 More than 20 years in current department or agency 48 32 10 6 3 0 1 81 9 724
2014 Less than 3 years in current department or agency 51 27 11 2 3 2 4 83 5 612
2014 3 to 10 years in current department or agency 45 32 11 6 4 1 1 79 10 1336
2014 11 to 20 years in current department or agency 42 38 11 5 3 1 1 81 8 1247
2014 More than 20 years in current department or agency 45 38 8 4 2 1 2 85 6 665

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 41 12 6 2 0 0 80 8 611
2020 3 to 10 years in current department or agency 35 41 13 7 3 0 0 76 11 1079
2020 11 to 20 years in current department or agency 35 43 13 6 3 0 0 78 9 982
2020 More than 20 years in current department or agency 38 41 11 7 2 0 0 80 9 714
2019 Less than 3 years in current department or agency 41 37 11 6 4 0 0 78 10 734
2019 3 to 10 years in current department or agency 36 41 14 6 4 0 0 76 10 1099
2019 11 to 20 years in current department or agency 32 44 12 7 4 0 0 76 11 1063
2019 More than 20 years in current department or agency 36 45 10 7 3 0 0 81 9 695
2018 Less than 3 years in current department or agency 41 41 11 5 2 0 0 83 7 909
2018 3 to 10 years in current department or agency 33 46 11 8 3 0 0 79 11 1000
2018 11 to 20 years in current department or agency 32 46 11 8 4 0 0 77 11 1015
2018 More than 20 years in current department or agency 35 45 12 5 2 0 0 81 7 616
2017 Less than 3 years in current department or agency 37 43 9 7 4 0 0 80 11 928
2017 3 to 10 years in current department or agency 33 47 10 5 3 0 0 81 8 1212
2017 11 to 20 years in current department or agency 35 45 11 6 3 0 0 80 9 1247
2017 More than 20 years in current department or agency 38 44 9 6 2 0 0 83 8 723
2014 Less than 3 years in current department or agency 30 45 12 8 5 0 0 75 13 614
2014 3 to 10 years in current department or agency 28 48 13 7 3 0 0 76 10 1339
2014 11 to 20 years in current department or agency 28 48 13 8 3 0 0 76 11 1248
2014 More than 20 years in current department or agency 36 47 9 6 2 0 0 83 8 667

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 37 7 5 1 1 0 86 7 608
2020 3 to 10 years in current department or agency 39 37 9 9 5 0 0 76 14 1077
2020 11 to 20 years in current department or agency 32 40 13 10 4 0 0 73 14 982
2020 More than 20 years in current department or agency 37 39 14 6 3 0 0 77 9 713
2019 Less than 3 years in current department or agency 40 39 10 6 4 0 0 79 11 733
2019 3 to 10 years in current department or agency 31 39 14 10 5 0 0 71 15 1104
2019 11 to 20 years in current department or agency 28 41 14 10 7 0 0 69 17 1061
2019 More than 20 years in current department or agency 29 43 14 10 3 0 0 72 13 691
2018 Less than 3 years in current department or agency 44 34 12 5 2 1 2 80 8 911
2018 3 to 10 years in current department or agency 30 37 15 12 6 0 0 67 18 1001
2018 11 to 20 years in current department or agency 26 40 15 11 7 0 0 66 19 1018
2018 More than 20 years in current department or agency 25 43 18 9 4 0 0 68 14 619
2017 Less than 3 years in current department or agency 41 36 10 7 4 1 1 79 11 930
2017 3 to 10 years in current department or agency 30 38 15 10 7 0 0 68 17 1212
2017 11 to 20 years in current department or agency 28 41 14 10 7 0 0 68 18 1244
2017 More than 20 years in current department or agency 32 37 15 12 5 0 0 69 17 723
2014 Less than 3 years in current department or agency 38 36 15 7 4 0 0 75 10 614
2014 3 to 10 years in current department or agency 25 41 16 10 7 0 0 67 18 1336
2014 11 to 20 years in current department or agency 24 42 17 12 5 0 0 66 17 1248
2014 More than 20 years in current department or agency 29 42 15 11 3 0 0 70 15 667

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 38 9 8 1 0 0 81 10 609
2020 3 to 10 years in current department or agency 40 39 7 10 3 0 0 79 13 1075
2020 11 to 20 years in current department or agency 35 43 11 9 3 0 0 78 11 975
2020 More than 20 years in current department or agency 39 45 9 6 1 0 0 84 7 711
2019 Less than 3 years in current department or agency 39 39 12 7 3 0 0 78 10 731
2019 3 to 10 years in current department or agency 35 43 10 8 3 0 0 78 12 1104
2019 11 to 20 years in current department or agency 30 44 12 9 4 0 0 75 13 1054
2019 More than 20 years in current department or agency 34 46 9 8 3 0 0 80 11 692
2018 Less than 3 years in current department or agency 41 40 10 7 1 0 0 82 8 913
2018 3 to 10 years in current department or agency 32 43 13 8 3 0 0 76 11 1001
2018 11 to 20 years in current department or agency 29 44 13 10 5 0 0 73 14 1020
2018 More than 20 years in current department or agency 30 49 11 6 3 0 0 80 9 620
2017 Less than 3 years in current department or agency 39 41 10 6 3 0 0 81 9 930
2017 3 to 10 years in current department or agency 35 42 11 8 4 0 0 77 12 1211
2017 11 to 20 years in current department or agency 31 48 10 7 3 0 0 79 11 1244
2017 More than 20 years in current department or agency 37 44 9 8 2 0 0 81 10 722

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 32 7 3 1 0 0 89 4 609
2020 3 to 10 years in current department or agency 50 37 7 5 1 0 0 87 6 1077
2020 11 to 20 years in current department or agency 49 41 6 3 1 0 0 90 4 981
2020 More than 20 years in current department or agency 51 38 7 3 1 0 0 89 4 710
2019 Less than 3 years in current department or agency 49 37 8 4 2 0 0 87 6 731
2019 3 to 10 years in current department or agency 45 41 8 3 3 0 0 86 6 1101
2019 11 to 20 years in current department or agency 41 43 10 4 2 0 0 84 6 1059
2019 More than 20 years in current department or agency 44 43 7 5 1 0 0 87 6 690
2018 Less than 3 years in current department or agency 54 38 5 2 1 0 0 92 3 914
2018 3 to 10 years in current department or agency 47 40 7 4 1 0 0 88 5 1000
2018 11 to 20 years in current department or agency 43 43 8 4 2 0 0 86 6 1022
2018 More than 20 years in current department or agency 45 42 9 3 1 0 0 88 4 619
2017 Less than 3 years in current department or agency 49 38 6 4 2 0 0 88 6 927
2017 3 to 10 years in current department or agency 45 41 8 3 2 0 0 86 5 1209
2017 11 to 20 years in current department or agency 45 43 7 3 2 0 0 88 5 1244
2017 More than 20 years in current department or agency 48 39 8 3 1 0 0 88 4 723
2014 Less than 3 years in current department or agency 46 40 8 4 2 0 0 86 6 614
2014 3 to 10 years in current department or agency 44 42 9 4 1 0 0 86 5 1334
2014 11 to 20 years in current department or agency 40 45 10 3 1 0 0 86 4 1249
2014 More than 20 years in current department or agency 48 41 7 2 1 1 0 90 3 667

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 35 9 6 2 0 0 83 8 611
2020 3 to 10 years in current department or agency 40 36 10 9 4 0 0 77 13 1076
2020 11 to 20 years in current department or agency 35 39 14 8 4 0 0 74 12 979
2020 More than 20 years in current department or agency 37 40 13 7 3 0 0 77 10 711
2019 Less than 3 years in current department or agency 43 34 13 6 4 0 0 77 10 733
2019 3 to 10 years in current department or agency 38 38 12 7 5 0 0 75 12 1101
2019 11 to 20 years in current department or agency 32 40 12 10 6 0 0 72 16 1060
2019 More than 20 years in current department or agency 33 42 13 8 4 0 0 75 12 691
2018 Less than 3 years in current department or agency 45 38 11 5 1 0 0 84 6 913
2018 3 to 10 years in current department or agency 33 41 13 9 4 0 0 74 14 999
2018 11 to 20 years in current department or agency 29 42 14 10 5 0 0 71 16 1020
2018 More than 20 years in current department or agency 31 41 14 9 5 0 0 72 13 618
2017 Less than 3 years in current department or agency 42 38 10 7 3 1 0 80 10 927
2017 3 to 10 years in current department or agency 33 40 13 8 6 0 0 73 13 1211
2017 11 to 20 years in current department or agency 32 40 13 9 6 0 0 72 15 1244
2017 More than 20 years in current department or agency 35 41 10 9 5 0 0 76 14 721

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 32 13 3 1 0 0 83 4 609
2020 3 to 10 years in current department or agency 50 36 10 3 1 0 0 85 5 1072
2020 11 to 20 years in current department or agency 49 37 9 3 1 0 0 86 5 968
2020 More than 20 years in current department or agency 54 35 9 2 1 0 0 88 3 711
2019 Less than 3 years in current department or agency 50 34 10 4 1 0 0 84 6 732
2019 3 to 10 years in current department or agency 46 36 13 3 2 0 0 82 6 1098
2019 11 to 20 years in current department or agency 46 38 10 4 2 0 0 84 6 1055
2019 More than 20 years in current department or agency 48 39 9 3 1 0 0 88 4 682
2018 Less than 3 years in current department or agency 50 37 9 3 1 0 0 87 4 908
2018 3 to 10 years in current department or agency 45 40 9 3 1 0 0 86 5 995
2018 11 to 20 years in current department or agency 47 38 9 4 2 0 0 84 6 1016
2018 More than 20 years in current department or agency 53 38 7 2 1 0 0 90 3 617
2017 Less than 3 years in current department or agency 49 37 9 4 1 0 0 86 5 930
2017 3 to 10 years in current department or agency 49 38 9 3 1 0 0 87 4 1212
2017 11 to 20 years in current department or agency 51 37 8 2 2 0 0 88 4 1246
2017 More than 20 years in current department or agency 56 34 6 3 1 0 0 91 3 722
2014 Less than 3 years in current department or agency 53 32 10 2 2 0 0 85 4 613
2014 3 to 10 years in current department or agency 56 33 9 2 1 0 0 89 3 1335
2014 11 to 20 years in current department or agency 53 35 9 2 1 0 0 89 2 1249
2014 More than 20 years in current department or agency 60 32 6 1 1 0 0 92 2 667

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 37 10 6 2 0 0 82 8 608
2020 3 to 10 years in current department or agency 40 36 12 8 3 0 0 76 11 1073
2020 11 to 20 years in current department or agency 34 43 10 8 4 0 0 78 12 975
2020 More than 20 years in current department or agency 39 40 12 8 1 0 0 78 9 710
2019 Less than 3 years in current department or agency 40 37 12 8 3 0 0 77 11 734
2019 3 to 10 years in current department or agency 35 39 11 9 5 0 0 75 14 1103
2019 11 to 20 years in current department or agency 32 41 13 9 5 0 0 73 14 1062
2019 More than 20 years in current department or agency 33 43 11 9 3 0 0 77 12 686
2018 Less than 3 years in current department or agency 42 38 12 5 2 1 1 81 8 914
2018 3 to 10 years in current department or agency 34 43 11 8 5 0 0 77 12 998
2018 11 to 20 years in current department or agency 31 41 14 9 5 0 0 72 14 1012
2018 More than 20 years in current department or agency 34 43 12 7 4 0 0 77 11 616
2017 Less than 3 years in current department or agency 38 37 12 8 4 1 1 76 12 930
2017 3 to 10 years in current department or agency 36 41 11 8 4 0 0 77 12 1212
2017 11 to 20 years in current department or agency 35 44 10 7 5 0 0 79 12 1245
2017 More than 20 years in current department or agency 40 41 8 8 2 0 0 81 10 723
2014 Less than 3 years in current department or agency 27 43 14 10 4 1 2 72 14 614
2014 3 to 10 years in current department or agency 27 44 14 10 4 1 0 71 15 1337
2014 11 to 20 years in current department or agency 26 45 13 10 4 0 0 72 15 1248
2014 More than 20 years in current department or agency 33 43 12 7 3 1 1 77 11 667

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 35 9 5 2 0 0 84 7 610
2020 3 to 10 years in current department or agency 46 33 11 7 3 0 0 79 10 1076
2020 11 to 20 years in current department or agency 41 38 12 6 3 0 0 79 9 978
2020 More than 20 years in current department or agency 47 36 11 4 2 0 0 83 6 713
2019 Less than 3 years in current department or agency 48 30 14 6 3 0 0 78 9 732
2019 3 to 10 years in current department or agency 43 34 12 7 4 0 0 77 11 1101
2019 11 to 20 years in current department or agency 40 35 13 6 5 0 0 76 11 1058
2019 More than 20 years in current department or agency 41 40 11 5 2 0 0 81 7 694
2018 Less than 3 years in current department or agency 48 33 10 6 2 1 0 82 7 908
2018 3 to 10 years in current department or agency 40 36 11 7 5 0 0 77 12 997
2018 11 to 20 years in current department or agency 36 37 15 7 5 0 0 73 12 1017
2018 More than 20 years in current department or agency 41 41 10 5 3 0 0 82 9 613
2017 Less than 3 years in current department or agency 45 32 12 7 3 1 0 78 10 930
2017 3 to 10 years in current department or agency 41 36 12 6 4 0 0 78 10 1206
2017 11 to 20 years in current department or agency 40 38 10 7 4 0 0 79 12 1244
2017 More than 20 years in current department or agency 45 39 10 3 2 0 0 84 6 722
2014 Less than 3 years in current department or agency 40 33 13 9 3 0 1 75 12 614
2014 3 to 10 years in current department or agency 34 41 13 8 4 0 0 75 12 1335
2014 11 to 20 years in current department or agency 33 40 16 7 4 0 0 73 11 1249
2014 More than 20 years in current department or agency 39 41 9 7 2 0 0 81 9 667

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 39 10 5 1 1 0 84 6 610
2020 3 to 10 years in current department or agency 36 41 12 8 2 0 1 77 10 1073
2020 11 to 20 years in current department or agency 31 43 14 8 3 0 1 75 11 978
2020 More than 20 years in current department or agency 37 44 10 7 2 0 0 81 9 713
2019 Less than 3 years in current department or agency 41 40 10 6 2 1 0 82 8 722
2019 3 to 10 years in current department or agency 36 41 13 6 3 0 0 77 9 1098
2019 11 to 20 years in current department or agency 29 43 14 9 4 0 1 73 13 1050
2019 More than 20 years in current department or agency 31 46 12 8 2 0 0 78 10 673
2018 Less than 3 years in current department or agency 45 38 10 3 1 1 1 84 5 909
2018 3 to 10 years in current department or agency 34 39 14 8 3 0 0 74 11 997
2018 11 to 20 years in current department or agency 29 40 15 11 5 0 0 69 16 1017
2018 More than 20 years in current department or agency 31 46 13 6 4 0 0 77 10 613
2017 Less than 3 years in current department or agency 44 39 10 4 2 0 1 84 6 927
2017 3 to 10 years in current department or agency 40 37 13 6 4 0 0 77 10 1211
2017 11 to 20 years in current department or agency 34 42 11 8 4 0 1 77 12 1245
2017 More than 20 years in current department or agency 39 40 11 7 3 0 0 80 9 720
2014 Less than 3 years in current department or agency 43 37 12 4 2 1 1 81 7 614
2014 3 to 10 years in current department or agency 33 41 15 8 3 1 0 74 11 1338
2014 11 to 20 years in current department or agency 30 43 16 7 3 0 0 73 10 1249
2014 More than 20 years in current department or agency 37 40 12 7 3 1 0 78 10 667

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 36 10 4 1 0 0 86 4 610
2020 3 to 10 years in current department or agency 44 38 10 5 2 0 0 82 8 1078
2020 11 to 20 years in current department or agency 40 43 10 7 1 0 0 82 8 982
2020 More than 20 years in current department or agency 42 41 11 5 2 0 0 83 7 713
2019 Less than 3 years in current department or agency 48 36 8 5 3 0 0 84 8 733
2019 3 to 10 years in current department or agency 41 41 11 5 3 0 0 81 8 1103
2019 11 to 20 years in current department or agency 36 43 13 6 3 0 0 78 9 1063
2019 More than 20 years in current department or agency 39 42 11 6 2 0 0 81 8 694
2018 Less than 3 years in current department or agency 47 39 8 4 1 0 0 86 6 913
2018 3 to 10 years in current department or agency 38 44 10 5 2 0 0 82 8 998
2018 11 to 20 years in current department or agency 35 43 13 5 3 0 0 79 9 1019
2018 More than 20 years in current department or agency 38 45 11 4 2 0 0 83 6 620
2017 Less than 3 years in current department or agency 46 39 7 5 3 0 0 86 7 929
2017 3 to 10 years in current department or agency 41 41 11 4 2 0 0 83 7 1211
2017 11 to 20 years in current department or agency 41 41 10 6 3 0 0 81 8 1245
2017 More than 20 years in current department or agency 44 39 10 4 3 0 0 84 6 720
2014 Less than 3 years in current department or agency 43 38 9 5 4 0 0 81 9 614
2014 3 to 10 years in current department or agency 35 43 14 6 2 0 0 79 8 1337
2014 11 to 20 years in current department or agency 35 44 12 6 2 0 0 79 8 1249
2014 More than 20 years in current department or agency 41 44 10 4 1 0 0 85 5 666

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 37 12 6 2 0 0 80 8 611
2020 3 to 10 years in current department or agency 39 33 15 7 6 0 0 72 13 1079
2020 11 to 20 years in current department or agency 32 32 18 12 7 0 0 64 19 983
2020 More than 20 years in current department or agency 29 32 22 10 8 0 0 60 18 713
2019 Less than 3 years in current department or agency 55 30 10 3 1 0 0 86 5 732
2019 3 to 10 years in current department or agency 46 33 12 5 3 0 0 80 8 1102
2019 11 to 20 years in current department or agency 40 33 16 6 4 0 1 73 10 1055
2019 More than 20 years in current department or agency 37 32 16 9 6 0 0 69 15 689
2018 Less than 3 years in current department or agency 62 26 7 2 1 1 1 90 3 910
2018 3 to 10 years in current department or agency 45 33 14 5 2 0 0 79 7 999
2018 11 to 20 years in current department or agency 38 32 16 8 5 0 0 71 13 1021
2018 More than 20 years in current department or agency 37 32 14 10 6 0 0 69 16 621
2017 Less than 3 years in current department or agency 61 28 6 2 2 1 1 91 3 932
2017 3 to 10 years in current department or agency 44 38 10 5 1 0 1 83 6 1213
2017 11 to 20 years in current department or agency 40 35 14 7 4 0 1 76 10 1248
2017 More than 20 years in current department or agency 37 34 14 9 5 0 1 72 14 725
2014 Less than 3 years in current department or agency 63 28 6 2 1 0 0 91 2 614
2014 3 to 10 years in current department or agency 47 35 12 4 2 0 0 82 6 1338
2014 11 to 20 years in current department or agency 38 36 16 6 2 0 0 75 9 1249
2014 More than 20 years in current department or agency 35 36 15 7 5 0 1 73 12 666

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 18 35 25 15 0 2 41 23 609
2020 3 to 10 years in current department or agency 10 20 37 23 9 0 0 33 30 1077
2020 11 to 20 years in current department or agency 9 24 39 20 7 0 1 27 34 981
2020 More than 20 years in current department or agency 8 25 41 19 7 0 1 26 33 713
2019 Less than 3 years in current department or agency 6 16 33 28 16 1 1 45 22 731
2019 3 to 10 years in current department or agency 8 22 36 21 12 0 1 33 31 1102
2019 11 to 20 years in current department or agency 11 25 36 21 6 0 2 27 36 1061
2019 More than 20 years in current department or agency 9 26 38 18 8 0 1 25 36 692
2018 Less than 3 years in current department or agency 4 13 29 30 18 2 4 52 17 910
2018 3 to 10 years in current department or agency 8 20 35 27 9 0 1 36 28 1002
2018 11 to 20 years in current department or agency 10 26 39 17 6 0 1 24 36 1020
2018 More than 20 years in current department or agency 8 24 40 21 6 0 0 27 32 617
2017 Less than 3 years in current department or agency 4 10 29 26 22 3 6 53 15 926
2017 3 to 10 years in current department or agency 6 20 35 24 11 1 3 37 27 1205
2017 11 to 20 years in current department or agency 8 21 38 20 9 0 3 30 31 1241
2017 More than 20 years in current department or agency 6 20 41 22 9 0 2 32 26 719
2014 Less than 3 years in current department or agency 3 12 32 28 17 2 5 49 17 613
2014 3 to 10 years in current department or agency 6 20 35 24 10 1 3 36 27 1338
2014 11 to 20 years in current department or agency 6 25 40 20 6 1 2 26 32 1246
2014 More than 20 years in current department or agency 6 24 41 20 7 1 1 27 31 662

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 8 18 33 33 4 3 71 10 607
2020 3 to 10 years in current department or agency 5 11 22 35 23 2 2 61 16 1076
2020 11 to 20 years in current department or agency 4 13 26 35 19 2 1 56 17 979
2020 More than 20 years in current department or agency 3 12 26 34 20 3 1 57 16 715
2019 Less than 3 years in current department or agency 4 10 19 30 32 4 2 65 15 730
2019 3 to 10 years in current department or agency 6 12 27 30 21 2 2 53 19 1100
2019 11 to 20 years in current department or agency 6 15 31 31 13 2 2 47 22 1056
2019 More than 20 years in current department or agency 6 18 30 29 15 1 1 45 24 692
2018 Less than 3 years in current department or agency 2 5 15 30 39 6 4 76 7 906
2018 3 to 10 years in current department or agency 4 12 23 36 20 2 2 59 17 997
2018 11 to 20 years in current department or agency 4 15 29 32 15 3 2 50 20 1013
2018 More than 20 years in current department or agency 5 14 32 32 15 1 1 49 19 615
2017 Less than 3 years in current department or agency 2 6 16 26 34 5 9 71 10 922
2017 3 to 10 years in current department or agency 5 10 26 31 21 2 5 56 16 1203
2017 11 to 20 years in current department or agency 4 11 26 31 20 3 5 55 17 1235
2017 More than 20 years in current department or agency 3 9 29 34 19 2 4 56 13 716
2014 Less than 3 years in current department or agency 3 8 19 27 30 7 6 65 12 608
2014 3 to 10 years in current department or agency 5 11 27 30 19 4 5 53 17 1335
2014 11 to 20 years in current department or agency 4 16 33 30 12 3 3 45 21 1242
2014 More than 20 years in current department or agency 4 14 32 31 13 4 2 47 19 662

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 16 31 24 17 3 3 44 23 610
2020 3 to 10 years in current department or agency 10 19 33 23 12 2 2 36 30 1074
2020 11 to 20 years in current department or agency 11 23 34 19 9 2 2 29 35 980
2020 More than 20 years in current department or agency 10 23 35 20 9 2 2 30 34 713
2019 Less than 3 years in current department or agency 8 16 26 23 19 4 3 46 26 727
2019 3 to 10 years in current department or agency 9 21 34 21 11 2 2 34 31 1101
2019 11 to 20 years in current department or agency 12 24 33 20 7 2 3 28 37 1063
2019 More than 20 years in current department or agency 10 22 39 18 6 2 2 25 34 692
2018 Less than 3 years in current department or agency 7 14 24 24 21 5 5 50 24 909
2018 3 to 10 years in current department or agency 9 21 36 21 9 2 2 31 31 1001
2018 11 to 20 years in current department or agency 11 24 35 17 8 2 3 27 37 1021
2018 More than 20 years in current department or agency 10 27 36 18 6 2 2 25 38 617
2017 Less than 3 years in current department or agency 6 12 28 20 21 6 8 48 20 920
2017 3 to 10 years in current department or agency 9 16 33 23 11 2 6 37 28 1205
2017 11 to 20 years in current department or agency 9 22 31 19 11 2 5 33 33 1239
2017 More than 20 years in current department or agency 9 21 33 20 11 2 4 33 32 719
2014 Less than 3 years in current department or agency 8 17 27 19 18 4 7 42 28 611
2014 3 to 10 years in current department or agency 11 21 33 19 10 2 5 31 34 1333
2014 11 to 20 years in current department or agency 12 27 33 17 7 2 3 25 41 1246
2014 More than 20 years in current department or agency 16 25 31 16 7 2 2 24 43 663

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 9 22 32 31 1 1 64 14 605
2020 3 to 10 years in current department or agency 6 14 27 33 18 1 1 52 21 1075
2020 11 to 20 years in current department or agency 8 15 36 28 11 1 1 40 24 979
2020 More than 20 years in current department or agency 7 21 37 24 10 0 0 35 28 711
2019 Less than 3 years in current department or agency 3 8 23 30 33 1 1 65 11 727
2019 3 to 10 years in current department or agency 5 9 30 37 18 0 1 56 14 1096
2019 11 to 20 years in current department or agency 6 15 39 28 10 1 1 39 21 1059
2019 More than 20 years in current department or agency 6 16 41 25 10 1 1 35 23 687
2018 Less than 3 years in current department or agency 2 5 16 33 38 3 3 75 8 904
2018 3 to 10 years in current department or agency 4 10 33 36 16 1 1 52 14 1001
2018 11 to 20 years in current department or agency 6 17 36 29 10 0 1 39 24 1017
2018 More than 20 years in current department or agency 6 19 41 24 9 0 1 34 25 615
2017 Less than 3 years in current department or agency 2 5 17 32 36 3 6 74 7 919
2017 3 to 10 years in current department or agency 4 8 32 33 18 1 3 54 13 1197
2017 11 to 20 years in current department or agency 6 13 37 27 13 1 3 42 20 1236
2017 More than 20 years in current department or agency 4 17 37 28 12 0 2 41 22 718
2014 Less than 3 years in current department or agency 1 4 17 36 33 3 6 75 6 612
2014 3 to 10 years in current department or agency 4 10 30 34 18 1 3 54 15 1333
2014 11 to 20 years in current department or agency 5 17 39 28 9 1 2 38 22 1241
2014 More than 20 years in current department or agency 6 15 41 26 9 1 1 36 22 660

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 11 22 29 28 1 3 59 18 609
2020 3 to 10 years in current department or agency 14 18 27 24 16 1 1 41 32 1079
2020 11 to 20 years in current department or agency 17 25 29 17 10 1 2 28 43 983
2020 More than 20 years in current department or agency 14 29 31 17 7 0 2 25 43 712
2019 Less than 3 years in current department or agency 6 11 22 24 32 2 3 59 18 729
2019 3 to 10 years in current department or agency 10 20 27 25 15 1 3 41 31 1099
2019 11 to 20 years in current department or agency 15 24 31 20 7 0 2 28 40 1063
2019 More than 20 years in current department or agency 14 26 32 17 8 1 3 25 42 691
2018 Less than 3 years in current department or agency 5 8 18 26 33 4 6 65 15 907
2018 3 to 10 years in current department or agency 9 21 29 25 12 1 2 39 31 1002
2018 11 to 20 years in current department or agency 16 28 27 19 8 1 2 28 45 1019
2018 More than 20 years in current department or agency 13 29 33 16 7 0 2 23 43 613
2017 Less than 3 years in current department or agency 4 8 20 22 33 5 8 64 13 917
2017 3 to 10 years in current department or agency 10 18 29 21 15 2 5 39 30 1208
2017 11 to 20 years in current department or agency 13 25 31 16 10 1 4 27 40 1241
2017 More than 20 years in current department or agency 10 25 33 18 10 1 2 29 37 717
2014 Less than 3 years in current department or agency 5 9 23 24 26 5 9 57 16 613
2014 3 to 10 years in current department or agency 12 22 28 21 12 2 4 35 36 1329
2014 11 to 20 years in current department or agency 16 28 33 14 6 1 2 21 45 1246
2014 More than 20 years in current department or agency 14 30 35 12 7 1 2 20 45 664

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 6 21 27 32 6 5 65 11 607
2020 3 to 10 years in current department or agency 7 11 25 29 22 3 3 54 20 1073
2020 11 to 20 years in current department or agency 6 14 30 31 14 2 3 47 21 980
2020 More than 20 years in current department or agency 5 14 32 31 13 1 3 46 20 705
2019 Less than 3 years in current department or agency 6 10 19 25 31 5 3 60 18 723
2019 3 to 10 years in current department or agency 7 15 29 27 18 2 2 47 23 1098
2019 11 to 20 years in current department or agency 7 18 32 28 12 1 2 41 26 1057
2019 More than 20 years in current department or agency 6 19 35 25 11 2 2 38 26 690
2018 Less than 3 years in current department or agency 3 8 19 22 33 9 5 65 13 908
2018 3 to 10 years in current department or agency 6 14 31 29 17 1 2 47 21 995
2018 11 to 20 years in current department or agency 8 19 31 27 11 1 2 40 29 1008
2018 More than 20 years in current department or agency 8 17 35 26 10 1 2 38 26 616
2017 Less than 3 years in current department or agency 5 9 19 21 28 8 10 61 17 921
2017 3 to 10 years in current department or agency 8 14 29 22 18 3 6 44 25 1206
2017 11 to 20 years in current department or agency 8 17 30 25 12 3 5 40 27 1236
2017 More than 20 years in current department or agency 7 16 32 28 13 1 4 43 24 717
2014 Less than 3 years in current department or agency 4 9 18 23 26 11 9 62 16 612
2014 3 to 10 years in current department or agency 6 14 28 27 17 3 5 48 22 1332
2014 11 to 20 years in current department or agency 6 17 32 27 11 2 4 41 25 1247
2014 More than 20 years in current department or agency 7 19 32 27 10 2 3 39 27 662

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 15 24 29 19 3 3 51 24 606
2020 3 to 10 years in current department or agency 10 16 34 24 14 2 1 39 26 1073
2020 11 to 20 years in current department or agency 11 20 34 24 8 2 2 33 32 976
2020 More than 20 years in current department or agency 8 22 36 22 8 2 2 31 32 714
2019 Less than 3 years in current department or agency 6 15 25 25 22 4 2 50 23 728
2019 3 to 10 years in current department or agency 9 18 33 24 12 2 2 37 28 1099
2019 11 to 20 years in current department or agency 10 22 38 19 7 2 2 27 33 1054
2019 More than 20 years in current department or agency 9 24 38 17 8 2 2 26 35 694
2018 Less than 3 years in current department or agency 6 12 26 23 23 5 5 51 20 908
2018 3 to 10 years in current department or agency 8 20 35 21 12 2 2 34 30 1000
2018 11 to 20 years in current department or agency 11 22 36 19 7 2 3 28 35 1019
2018 More than 20 years in current department or agency 9 20 43 18 6 3 1 25 30 616
2017 Less than 3 years in current department or agency 6 11 26 22 21 7 7 50 20 923
2017 3 to 10 years in current department or agency 9 17 33 22 12 3 5 37 27 1207
2017 11 to 20 years in current department or agency 10 20 35 17 11 3 4 30 32 1243
2017 More than 20 years in current department or agency 9 20 37 19 10 2 3 31 30 716
2014 Less than 3 years in current department or agency 6 14 27 19 20 6 8 45 24 613
2014 3 to 10 years in current department or agency 8 18 31 23 11 4 4 37 29 1334
2014 11 to 20 years in current department or agency 10 23 36 18 7 3 3 27 34 1248
2014 More than 20 years in current department or agency 12 20 37 18 8 4 2 27 34 664

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 19 32 25 14 1 1 40 27 610
2020 3 to 10 years in current department or agency 10 19 35 26 10 0 1 36 29 1079
2020 11 to 20 years in current department or agency 7 20 38 26 8 1 1 34 27 983
2020 More than 20 years in current department or agency 4 17 40 29 10 0 1 38 21 713
2019 Less than 3 years in current department or agency 7 16 29 27 19 1 1 47 23 732
2019 3 to 10 years in current department or agency 9 16 36 22 14 1 2 38 26 1102
2019 11 to 20 years in current department or agency 9 18 35 27 9 1 2 37 27 1063
2019 More than 20 years in current department or agency 6 16 37 27 12 1 1 40 22 693
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 25 11 4 1 11 10 79 7 609
2020 3 to 10 years in current department or agency 33 31 15 7 3 6 6 72 11 1075
2020 11 to 20 years in current department or agency 33 34 15 6 3 4 6 74 10 979
2020 More than 20 years in current department or agency 35 34 13 5 2 6 5 78 8 714
2019 Less than 3 years in current department or agency 37 27 13 4 3 9 7 76 8 731
2019 3 to 10 years in current department or agency 34 30 13 6 5 5 6 72 13 1103
2019 11 to 20 years in current department or agency 30 34 13 9 4 5 6 71 14 1059
2019 More than 20 years in current department or agency 35 37 12 4 3 4 5 79 8 693
2018 Less than 3 years in current department or agency 35 26 12 3 2 12 10 78 6 913
2018 3 to 10 years in current department or agency 29 33 14 8 5 6 5 70 14 999
2018 11 to 20 years in current department or agency 25 37 17 7 6 4 4 68 14 1021
2018 More than 20 years in current department or agency 28 42 14 6 3 4 3 75 11 620
2017 Less than 3 years in current department or agency 39 26 8 4 3 9 10 81 9 931
2017 3 to 10 years in current department or agency 34 28 13 7 5 5 8 71 14 1210
2017 11 to 20 years in current department or agency 30 34 13 7 5 5 6 72 13 1245
2017 More than 20 years in current department or agency 37 34 10 5 5 4 5 79 11 723
2014 Less than 3 years in current department or agency 43 24 8 6 4 8 8 78 12 613
2014 3 to 10 years in current department or agency 34 29 14 6 5 6 6 71 12 1339
2014 11 to 20 years in current department or agency 35 35 12 6 4 4 4 76 11 1247
2014 More than 20 years in current department or agency 41 35 11 4 3 4 2 81 7 667

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 22 5 6 1 2 0 88 7 611
2020 3 to 10 years in current department or agency 55 27 7 6 3 1 0 83 10 1066
2020 11 to 20 years in current department or agency 53 30 6 6 3 1 0 84 9 981
2020 More than 20 years in current department or agency 58 29 6 4 1 1 0 88 6 716
2019 Less than 3 years in current department or agency 57 25 7 6 3 1 0 84 9 733
2019 3 to 10 years in current department or agency 51 30 8 6 3 1 0 82 10 1099
2019 11 to 20 years in current department or agency 49 30 8 8 4 1 0 80 12 1056
2019 More than 20 years in current department or agency 53 34 7 4 2 0 0 87 6 694
2018 Less than 3 years in current department or agency 58 29 4 5 2 2 0 89 7 910
2018 3 to 10 years in current department or agency 49 30 8 7 5 1 0 80 12 996
2018 11 to 20 years in current department or agency 45 34 9 6 5 1 0 80 11 1018
2018 More than 20 years in current department or agency 47 35 5 7 4 1 0 83 12 620
2017 Less than 3 years in current department or agency 60 23 7 6 4 1 0 84 9 929
2017 3 to 10 years in current department or agency 50 30 8 7 4 1 1 81 11 1212
2017 11 to 20 years in current department or agency 50 30 8 7 4 1 0 81 11 1247
2017 More than 20 years in current department or agency 55 31 4 5 3 1 0 87 9 724
2014 Less than 3 years in current department or agency 56 26 7 5 3 2 1 85 8 614
2014 3 to 10 years in current department or agency 51 29 8 6 4 1 0 81 11 1339
2014 11 to 20 years in current department or agency 51 32 9 6 3 1 0 83 8 1249
2014 More than 20 years in current department or agency 55 32 5 4 2 1 0 89 6 667

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 20 3 3 0 0 0 93 3 607
2020 3 to 10 years in current department or agency 64 26 4 3 2 0 0 91 5 1076
2020 11 to 20 years in current department or agency 60 29 4 4 1 0 0 90 6 979
2020 More than 20 years in current department or agency 66 27 4 2 1 0 0 94 2 713
2019 Less than 3 years in current department or agency 67 22 5 3 2 0 0 90 5 733
2019 3 to 10 years in current department or agency 58 31 5 4 2 0 0 89 6 1100
2019 11 to 20 years in current department or agency 55 31 7 5 2 0 0 86 7 1061
2019 More than 20 years in current department or agency 57 35 5 2 1 0 0 92 3 694
2018 Less than 3 years in current department or agency 70 23 3 3 1 1 0 94 3 908
2018 3 to 10 years in current department or agency 56 31 6 4 2 0 0 88 7 997
2018 11 to 20 years in current department or agency 51 36 6 5 2 0 0 87 6 1021
2018 More than 20 years in current department or agency 55 36 5 3 1 0 0 91 4 617
2017 Less than 3 years in current department or agency 66 25 3 5 1 0 0 91 6 930
2017 3 to 10 years in current department or agency 54 33 6 4 2 0 1 87 6 1213
2017 11 to 20 years in current department or agency 49 37 7 5 2 0 0 86 7 1244
2017 More than 20 years in current department or agency 58 32 5 3 2 0 0 90 5 721
2014 Less than 3 years in current department or agency 61 28 5 4 1 0 0 90 5 611
2014 3 to 10 years in current department or agency 51 34 7 5 2 0 0 86 7 1338
2014 11 to 20 years in current department or agency 51 38 7 3 1 0 0 89 4 1249
2014 More than 20 years in current department or agency 55 36 4 3 1 0 0 91 5 667

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 27 7 3 1 1 0 89 4 609
2020 3 to 10 years in current department or agency 56 30 7 4 2 0 0 87 5 1068
2020 11 to 20 years in current department or agency 51 35 8 4 1 1 0 87 5 974
2020 More than 20 years in current department or agency 52 36 7 3 1 1 0 90 3 714
2019 Less than 3 years in current department or agency 55 30 9 3 2 2 0 86 5 733
2019 3 to 10 years in current department or agency 51 34 8 3 2 1 0 86 6 1102
2019 11 to 20 years in current department or agency 47 37 10 4 2 1 0 85 6 1062
2019 More than 20 years in current department or agency 48 38 9 3 1 1 0 86 5 694
2018 Less than 3 years in current department or agency 58 31 7 2 1 2 0 91 2 913
2018 3 to 10 years in current department or agency 46 37 10 5 2 1 0 83 7 999
2018 11 to 20 years in current department or agency 41 41 11 4 2 1 0 82 6 1022
2018 More than 20 years in current department or agency 42 42 9 3 2 1 0 85 5 617

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 22 8 3 2 7 5 86 5 611
2020 3 to 10 years in current department or agency 47 22 11 3 4 9 5 80 8 1076
2020 11 to 20 years in current department or agency 48 23 10 4 3 8 4 81 8 980
2020 More than 20 years in current department or agency 54 25 8 3 1 5 4 87 4 715
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 29 11 4 1 2 5 83 5 610
2020 3 to 10 years in current department or agency 51 27 12 4 2 1 3 81 6 1079
2020 11 to 20 years in current department or agency 53 28 10 4 2 1 2 84 5 982
2020 More than 20 years in current department or agency 59 26 9 2 0 1 2 88 3 711
2019 Less than 3 years in current department or agency 45 27 14 4 2 2 5 78 7 730
2019 3 to 10 years in current department or agency 51 27 11 4 2 1 4 82 6 1102
2019 11 to 20 years in current department or agency 51 28 12 4 2 0 3 82 6 1061
2019 More than 20 years in current department or agency 56 27 11 3 0 1 2 86 3 693

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 29 9 4 1 1 0 85 6 610
2020 3 to 10 years in current department or agency 50 31 9 6 4 0 1 81 10 1078
2020 11 to 20 years in current department or agency 46 34 11 6 3 0 0 80 9 982
2020 More than 20 years in current department or agency 49 35 9 5 1 0 0 84 6 714
2019 Less than 3 years in current department or agency 48 30 10 6 3 1 1 80 10 730
2019 3 to 10 years in current department or agency 47 31 11 6 3 1 1 80 9 1102
2019 11 to 20 years in current department or agency 45 31 13 6 4 0 0 77 10 1061
2019 More than 20 years in current department or agency 43 37 12 5 2 0 1 80 7 696
2018 Less than 3 years in current department or agency 57 27 8 4 2 1 1 85 6 912
2018 3 to 10 years in current department or agency 42 36 11 6 4 1 0 79 11 999
2018 11 to 20 years in current department or agency 40 39 11 7 4 0 0 79 10 1024
2018 More than 20 years in current department or agency 39 38 11 7 3 1 0 78 10 619
2017 Less than 3 years in current department or agency 52 30 8 5 3 1 1 83 8 928
2017 3 to 10 years in current department or agency 46 34 10 6 4 0 0 81 10 1213
2017 11 to 20 years in current department or agency 43 38 9 6 4 0 0 81 10 1247
2017 More than 20 years in current department or agency 45 36 9 7 2 0 0 81 9 721
2014 Less than 3 years in current department or agency 51 32 9 5 3 0 1 84 7 614
2014 3 to 10 years in current department or agency 44 36 9 7 4 0 0 80 11 1340
2014 11 to 20 years in current department or agency 43 39 9 6 3 0 0 82 9 1249
2014 More than 20 years in current department or agency 44 40 9 5 2 0 0 84 7 668

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 20 10 2 2 2 1 86 4 610
2020 3 to 10 years in current department or agency 57 23 10 5 3 1 1 82 8 1077
2020 11 to 20 years in current department or agency 51 28 11 4 3 1 1 81 8 982
2020 More than 20 years in current department or agency 52 27 11 4 2 2 3 82 6 717

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 29 6 3 1 1 0 90 4 611
2020 3 to 10 years in current department or agency 52 30 9 5 3 0 0 82 9 1080
2020 11 to 20 years in current department or agency 50 33 9 5 3 0 0 83 7 982
2020 More than 20 years in current department or agency 53 34 6 5 2 0 0 88 6 717
2019 Less than 3 years in current department or agency 56 25 8 6 2 1 1 83 9 730
2019 3 to 10 years in current department or agency 55 27 9 6 3 0 0 82 9 1099
2019 11 to 20 years in current department or agency 46 32 10 6 4 0 0 79 10 1061
2019 More than 20 years in current department or agency 47 36 7 6 3 0 0 84 9 694
2018 Less than 3 years in current department or agency 63 24 6 3 2 1 1 89 5 911
2018 3 to 10 years in current department or agency 49 31 10 6 4 1 0 80 10 998
2018 11 to 20 years in current department or agency 45 34 10 7 3 0 0 80 10 1022
2018 More than 20 years in current department or agency 43 37 8 8 3 0 1 81 11 617
2017 Less than 3 years in current department or agency 60 26 5 5 3 1 0 87 8 930
2017 3 to 10 years in current department or agency 51 30 8 7 3 1 1 82 10 1213
2017 11 to 20 years in current department or agency 47 34 9 7 3 0 0 81 10 1247
2017 More than 20 years in current department or agency 49 33 8 6 3 0 0 83 8 721
2014 Less than 3 years in current department or agency 55 28 9 4 3 0 1 84 7 614
2014 3 to 10 years in current department or agency 49 33 8 6 4 1 0 82 10 1339
2014 11 to 20 years in current department or agency 45 37 9 5 3 1 0 83 8 1249
2014 More than 20 years in current department or agency 47 38 6 5 2 1 0 87 7 667

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 609
2020 3 to 10 years in current department or agency 51 49 1080
2020 11 to 20 years in current department or agency 54 46 983
2020 More than 20 years in current department or agency 41 59 714

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 15 5 1 1 6 8 92 2 611
2020 3 to 10 years in current department or agency 63 17 7 1 1 4 7 90 2 1079
2020 11 to 20 years in current department or agency 63 19 6 1 1 3 7 91 3 977
2020 More than 20 years in current department or agency 63 19 6 1 1 5 5 91 2 714

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 24 6 4 1 0 0 90 5 608
2020 3 to 10 years in current department or agency 59 26 7 5 3 0 0 85 8 1080
2020 11 to 20 years in current department or agency 57 27 7 6 3 0 0 85 9 982
2020 More than 20 years in current department or agency 61 27 7 4 2 0 0 88 5 717
2019 Less than 3 years in current department or agency 61 23 7 5 4 0 0 84 9 731
2019 3 to 10 years in current department or agency 58 26 9 5 3 0 0 84 8 1103
2019 11 to 20 years in current department or agency 54 28 9 5 3 0 0 83 8 1059
2019 More than 20 years in current department or agency 54 30 8 5 2 0 0 85 7 685
2018 Less than 3 years in current department or agency 66 21 6 4 1 1 0 88 5 913
2018 3 to 10 years in current department or agency 52 29 10 5 4 0 0 81 9 1000
2018 11 to 20 years in current department or agency 49 29 11 6 4 1 0 79 10 1023
2018 More than 20 years in current department or agency 49 31 11 6 3 0 0 81 9 616
2017 Less than 3 years in current department or agency 64 22 6 4 3 0 0 87 7 926
2017 3 to 10 years in current department or agency 57 26 8 5 4 0 0 83 9 1211
2017 11 to 20 years in current department or agency 54 29 8 5 4 0 0 84 8 1243
2017 More than 20 years in current department or agency 55 28 9 5 2 0 0 83 7 722
2014 Less than 3 years in current department or agency 63 25 4 5 3 0 0 88 8 612
2014 3 to 10 years in current department or agency 53 30 8 5 3 0 0 84 8 1340
2014 11 to 20 years in current department or agency 54 29 9 5 3 0 0 83 8 1248
2014 More than 20 years in current department or agency 56 32 7 3 2 0 0 89 5 668
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 24 8 2 1 12 0 89 3 611
2020 3 to 10 years in current department or agency 40 31 12 4 3 10 0 79 8 1076
2020 11 to 20 years in current department or agency 32 34 14 7 3 10 0 74 11 980
2020 More than 20 years in current department or agency 38 34 13 4 1 10 0 80 6 715
2019 Less than 3 years in current department or agency 48 25 10 4 2 12 0 82 7 731
2019 3 to 10 years in current department or agency 36 31 14 6 4 9 0 74 11 1096
2019 11 to 20 years in current department or agency 27 37 16 8 4 8 0 70 13 1058
2019 More than 20 years in current department or agency 28 40 15 7 3 7 0 74 11 689
2018 Less than 3 years in current department or agency 51 25 6 3 1 13 1 88 4 914
2018 3 to 10 years in current department or agency 34 33 14 7 4 9 0 73 11 1001
2018 11 to 20 years in current department or agency 28 36 16 9 4 7 0 69 14 1024
2018 More than 20 years in current department or agency 30 39 16 4 4 7 0 75 8 618
2017 Less than 3 years in current department or agency 51 24 9 3 2 10 0 84 5 930
2017 3 to 10 years in current department or agency 37 32 12 6 4 8 0 75 11 1209
2017 11 to 20 years in current department or agency 33 37 13 7 3 8 0 75 10 1247
2017 More than 20 years in current department or agency 34 38 13 5 4 7 0 77 9 724
2014 Less than 3 years in current department or agency 45 25 9 3 1 15 2 84 5 612
2014 3 to 10 years in current department or agency 32 34 14 6 3 10 0 75 10 1338
2014 11 to 20 years in current department or agency 27 40 14 6 2 10 0 75 9 1248
2014 More than 20 years in current department or agency 31 39 14 3 2 10 1 78 6 668

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 31 9 4 1 6 0 85 5 611
2020 3 to 10 years in current department or agency 33 39 14 7 4 2 0 73 12 1075
2020 11 to 20 years in current department or agency 29 39 16 10 5 2 0 69 15 978
2020 More than 20 years in current department or agency 32 40 13 9 4 3 0 74 13 715
2019 Less than 3 years in current department or agency 41 31 12 8 3 5 0 76 11 733
2019 3 to 10 years in current department or agency 29 35 18 9 7 2 0 66 16 1093
2019 11 to 20 years in current department or agency 23 38 19 11 7 3 0 63 18 1058
2019 More than 20 years in current department or agency 24 43 16 10 5 2 0 68 15 690
2018 Less than 3 years in current department or agency 49 31 8 4 1 6 1 86 6 911
2018 3 to 10 years in current department or agency 28 37 17 10 5 3 0 67 16 995
2018 11 to 20 years in current department or agency 24 38 18 12 6 2 0 63 18 1021
2018 More than 20 years in current department or agency 25 43 17 8 5 2 0 70 13 612
2017 Less than 3 years in current department or agency 51 27 10 4 2 5 0 83 7 931
2017 3 to 10 years in current department or agency 34 35 14 9 6 2 0 71 14 1209
2017 11 to 20 years in current department or agency 27 38 16 10 5 3 0 68 15 1244
2017 More than 20 years in current department or agency 30 37 16 10 5 1 0 68 15 725
2014 Less than 3 years in current department or agency 46 29 10 5 3 7 1 82 8 613
2014 3 to 10 years in current department or agency 28 36 19 9 5 3 0 66 15 1337
2014 11 to 20 years in current department or agency 23 39 18 12 5 3 0 64 17 1248
2014 More than 20 years in current department or agency 25 38 20 11 3 2 0 65 15 667

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 33 12 7 2 10 0 77 9 611
2020 3 to 10 years in current department or agency 24 35 19 12 5 5 0 62 18 1076
2020 11 to 20 years in current department or agency 22 37 20 12 5 4 0 61 18 978
2020 More than 20 years in current department or agency 23 39 17 11 4 5 0 66 16 712
2019 Less than 3 years in current department or agency 31 29 16 8 5 11 0 68 15 728
2019 3 to 10 years in current department or agency 21 34 20 13 7 6 0 58 21 1097
2019 11 to 20 years in current department or agency 15 34 24 14 7 6 0 52 23 1057
2019 More than 20 years in current department or agency 15 38 21 14 6 6 0 57 21 690
2018 Less than 3 years in current department or agency 38 28 11 6 2 14 1 78 9 912
2018 3 to 10 years in current department or agency 20 33 20 15 5 7 0 57 22 996
2018 11 to 20 years in current department or agency 16 34 23 15 7 5 0 52 23 1020
2018 More than 20 years in current department or agency 16 39 23 11 6 5 0 58 17 617
2017 Less than 3 years in current department or agency 38 30 11 7 3 11 0 77 10 930
2017 3 to 10 years in current department or agency 24 35 17 11 5 7 1 63 18 1206
2017 11 to 20 years in current department or agency 18 37 20 12 6 6 0 59 19 1246
2017 More than 20 years in current department or agency 21 38 18 12 5 6 0 63 18 721
2014 Less than 3 years in current department or agency 35 28 12 5 3 15 1 75 10 611
2014 3 to 10 years in current department or agency 20 34 19 11 5 10 0 60 19 1338
2014 11 to 20 years in current department or agency 16 37 22 13 4 8 0 57 19 1246
2014 More than 20 years in current department or agency 19 34 24 11 4 7 0 57 17 667

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 35 10 9 3 5 0 76 13 611
2020 3 to 10 years in current department or agency 23 34 18 16 7 2 0 58 24 1078
2020 11 to 20 years in current department or agency 20 40 17 13 7 2 0 62 21 981
2020 More than 20 years in current department or agency 26 39 16 12 5 2 0 66 17 717
2019 Less than 3 years in current department or agency 29 31 15 12 7 6 0 64 20 730
2019 3 to 10 years in current department or agency 18 36 18 16 9 2 0 55 26 1098
2019 11 to 20 years in current department or agency 14 39 19 15 10 3 0 55 26 1056
2019 More than 20 years in current department or agency 16 39 17 18 8 2 0 56 26 688
2018 Less than 3 years in current department or agency 34 33 12 9 3 9 1 74 14 912
2018 3 to 10 years in current department or agency 18 35 18 18 9 3 0 54 27 1001
2018 11 to 20 years in current department or agency 14 36 21 17 10 2 0 51 27 1023
2018 More than 20 years in current department or agency 15 41 20 14 8 2 0 57 23 619
2017 Less than 3 years in current department or agency 36 31 11 10 3 8 0 73 15 931
2017 3 to 10 years in current department or agency 22 36 16 14 8 3 0 60 23 1210
2017 11 to 20 years in current department or agency 18 39 16 15 8 4 0 60 24 1246
2017 More than 20 years in current department or agency 24 40 15 13 6 2 0 65 20 721
2014 Less than 3 years in current department or agency 31 34 14 9 3 9 1 72 13 613
2014 3 to 10 years in current department or agency 19 36 20 14 7 4 0 57 23 1339
2014 11 to 20 years in current department or agency 17 39 20 13 7 4 0 58 21 1244
2014 More than 20 years in current department or agency 21 38 19 11 6 3 0 62 19 667

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 22 8 2 1 7 1 89 3 609
2020 3 to 10 years in current department or agency 54 27 12 3 1 4 1 84 4 1079
2020 11 to 20 years in current department or agency 57 28 10 3 0 3 1 87 3 981
2020 More than 20 years in current department or agency 59 24 9 4 1 3 0 86 5 712
2019 Less than 3 years in current department or agency 65 20 6 1 1 7 1 92 2 733
2019 3 to 10 years in current department or agency 59 25 10 2 1 4 0 88 2 1101
2019 11 to 20 years in current department or agency 56 26 9 3 1 4 0 87 4 1060
2019 More than 20 years in current department or agency 63 23 9 2 0 3 0 88 3 690
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 44 9 4 1 2 0 86 5 610
2020 3 to 10 years in current department or agency 30 47 13 6 2 1 0 78 8 1075
2020 11 to 20 years in current department or agency 31 48 12 6 2 1 0 80 8 982
2020 More than 20 years in current department or agency 35 44 13 6 1 1 0 80 7 712
2019 Less than 3 years in current department or agency 40 42 9 5 2 2 0 84 6 732
2019 3 to 10 years in current department or agency 32 43 13 7 2 2 0 77 10 1098
2019 11 to 20 years in current department or agency 32 46 11 6 3 1 0 79 9 1059
2019 More than 20 years in current department or agency 32 47 11 7 2 0 0 79 10 690
2018 Less than 3 years in current department or agency 42 41 10 4 1 3 0 85 5 910
2018 3 to 10 years in current department or agency 29 46 14 8 2 1 0 75 11 997
2018 11 to 20 years in current department or agency 26 46 16 8 2 1 0 73 11 1022
2018 More than 20 years in current department or agency 29 48 14 7 1 1 0 77 8 620
2017 Less than 3 years in current department or agency 46 38 9 5 1 2 0 85 5 928
2017 3 to 10 years in current department or agency 32 45 13 7 1 1 0 78 8 1209
2017 11 to 20 years in current department or agency 31 46 13 6 2 2 0 78 9 1247
2017 More than 20 years in current department or agency 33 46 13 5 2 1 0 80 7 723
2014 Less than 3 years in current department or agency 39 41 9 6 1 3 0 83 8 614
2014 3 to 10 years in current department or agency 33 43 15 6 1 2 0 77 8 1339
2014 11 to 20 years in current department or agency 30 44 16 7 2 1 0 75 9 1247
2014 More than 20 years in current department or agency 34 43 16 4 2 1 0 78 6 667

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 38 13 11 3 5 0 73 14 608
2020 3 to 10 years in current department or agency 21 40 18 15 4 1 0 62 20 1064
2020 11 to 20 years in current department or agency 17 40 22 14 5 2 0 58 20 978
2020 More than 20 years in current department or agency 20 40 18 16 4 2 0 62 20 707
2019 Less than 3 years in current department or agency 27 35 17 13 5 4 0 65 18 730
2019 3 to 10 years in current department or agency 16 36 22 17 7 2 0 53 25 1098
2019 11 to 20 years in current department or agency 13 39 20 18 8 1 0 53 26 1056
2019 More than 20 years in current department or agency 13 37 21 20 7 2 0 52 27 693

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 29 12 10 5 4 3 71 16 610
2020 3 to 10 years in current department or agency 28 37 16 9 4 4 2 69 15 1072
2020 11 to 20 years in current department or agency 30 42 15 5 3 2 2 76 8 983
2020 More than 20 years in current department or agency 35 40 13 7 1 2 1 78 8 713
2019 Less than 3 years in current department or agency 32 33 13 12 4 5 2 69 17 733
2019 3 to 10 years in current department or agency 28 36 15 10 4 4 2 68 16 1101
2019 11 to 20 years in current department or agency 29 41 16 7 4 2 2 72 12 1058
2019 More than 20 years in current department or agency 33 41 13 7 2 3 1 76 10 693
2018 Less than 3 years in current department or agency 36 32 12 8 3 6 3 74 13 912
2018 3 to 10 years in current department or agency 30 39 13 10 3 4 2 73 14 995
2018 11 to 20 years in current department or agency 30 44 13 6 3 2 2 77 9 1022
2018 More than 20 years in current department or agency 32 44 12 6 2 2 1 80 8 616
2017 Less than 3 years in current department or agency 40 31 9 8 3 5 3 78 12 925
2017 3 to 10 years in current department or agency 36 37 12 6 4 3 1 77 11 1209
2017 11 to 20 years in current department or agency 37 39 12 5 4 3 1 79 9 1248
2017 More than 20 years in current department or agency 39 40 11 5 3 1 1 81 8 720
2014 Less than 3 years in current department or agency 41 30 10 7 3 7 2 78 11 614
2014 3 to 10 years in current department or agency 34 42 11 5 4 3 1 79 10 1338
2014 11 to 20 years in current department or agency 36 40 12 6 2 3 1 79 9 1250
2014 More than 20 years in current department or agency 41 38 11 3 2 4 2 83 5 667

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 34 12 2 1 5 0 84 3 607
2020 3 to 10 years in current department or agency 36 41 15 5 2 2 0 78 7 1071
2020 11 to 20 years in current department or agency 39 40 14 3 2 1 0 80 6 979
2020 More than 20 years in current department or agency 45 39 11 3 1 1 0 85 4 707
2019 Less than 3 years in current department or agency 42 34 15 4 2 3 0 79 6 729
2019 3 to 10 years in current department or agency 34 39 17 5 2 2 0 75 8 1101
2019 11 to 20 years in current department or agency 35 42 14 4 3 2 0 79 7 1060
2019 More than 20 years in current department or agency 37 44 13 4 1 1 0 82 5 693
2018 Less than 3 years in current department or agency 45 35 12 3 1 4 0 83 4 908
2018 3 to 10 years in current department or agency 34 41 15 5 2 2 0 77 8 993
2018 11 to 20 years in current department or agency 35 44 13 4 3 2 0 80 7 1017
2018 More than 20 years in current department or agency 39 43 12 3 1 2 0 83 4 614

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 21 17 6 4 15 3 67 13 607
2020 3 to 10 years in current department or agency 22 23 17 13 8 15 3 55 25 1070
2020 11 to 20 years in current department or agency 17 25 22 12 9 11 3 50 25 976
2020 More than 20 years in current department or agency 24 28 16 11 7 10 4 61 20 715
2019 Less than 3 years in current department or agency 29 20 16 7 8 16 3 61 18 732
2019 3 to 10 years in current department or agency 16 25 19 14 10 13 3 49 28 1101
2019 11 to 20 years in current department or agency 14 25 20 14 13 10 3 45 32 1062
2019 More than 20 years in current department or agency 20 27 21 12 8 10 3 53 23 692
2018 Less than 3 years in current department or agency 30 25 15 6 5 16 4 69 13 911
2018 3 to 10 years in current department or agency 17 25 19 13 12 10 3 49 29 998
2018 11 to 20 years in current department or agency 14 26 21 16 12 9 2 45 31 1023
2018 More than 20 years in current department or agency 19 26 21 12 9 10 2 51 24 619
2017 Less than 3 years in current department or agency 24 24 13 9 6 18 5 63 20 928
2017 3 to 10 years in current department or agency 16 22 18 15 12 13 4 46 33 1209
2017 11 to 20 years in current department or agency 16 23 18 16 13 11 3 45 34 1246
2017 More than 20 years in current department or agency 17 25 21 11 11 11 4 49 27 724
2014 Less than 3 years in current department or agency 22 20 15 9 7 21 7 57 22 614
2014 3 to 10 years in current department or agency 13 23 20 15 14 11 3 43 34 1336
2014 11 to 20 years in current department or agency 11 24 20 16 13 14 2 42 35 1250
2014 More than 20 years in current department or agency 16 24 20 14 9 13 5 48 28 667

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 35 12 6 3 4 1 79 9 606
2020 3 to 10 years in current department or agency 25 37 18 13 6 1 0 63 19 1071
2020 11 to 20 years in current department or agency 21 40 19 12 6 1 0 62 19 983
2020 More than 20 years in current department or agency 27 40 17 10 4 2 0 68 14 710
2019 Less than 3 years in current department or agency 37 30 16 9 5 4 0 70 14 733
2019 3 to 10 years in current department or agency 25 36 18 14 6 2 0 61 20 1099
2019 11 to 20 years in current department or agency 17 38 21 14 8 1 0 56 22 1055
2019 More than 20 years in current department or agency 22 43 18 11 4 1 0 66 15 691
2018 Less than 3 years in current department or agency 41 33 10 7 3 5 1 79 11 908
2018 3 to 10 years in current department or agency 24 39 18 12 7 1 0 63 18 1000
2018 11 to 20 years in current department or agency 19 40 18 13 8 1 0 60 21 1022
2018 More than 20 years in current department or agency 23 43 17 11 5 1 1 67 15 620
2017 Less than 3 years in current department or agency 41 30 9 9 4 6 1 76 14 928
2017 3 to 10 years in current department or agency 30 38 13 11 6 2 1 69 17 1209
2017 11 to 20 years in current department or agency 24 41 15 11 7 1 0 67 18 1241
2017 More than 20 years in current department or agency 32 43 13 7 3 2 1 76 10 723
2014 Less than 3 years in current department or agency 34 30 12 9 3 9 2 73 13 614
2014 3 to 10 years in current department or agency 27 37 15 12 7 1 0 65 19 1338
2014 11 to 20 years in current department or agency 26 38 17 13 5 1 0 64 18 1247
2014 More than 20 years in current department or agency 30 42 14 8 3 2 1 74 11 668

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 34 12 7 5 5 3 74 13 609
2020 3 to 10 years in current department or agency 27 33 13 14 11 1 0 61 26 1078
2020 11 to 20 years in current department or agency 20 35 17 13 12 1 1 57 26 982
2020 More than 20 years in current department or agency 23 33 14 14 10 1 5 59 26 712
2019 Less than 3 years in current department or agency 32 32 13 10 8 4 1 67 19 733
2019 3 to 10 years in current department or agency 26 34 14 13 11 2 1 61 25 1102
2019 11 to 20 years in current department or agency 18 35 16 15 13 1 1 54 29 1061
2019 More than 20 years in current department or agency 20 35 15 13 11 1 4 59 25 694
2018 Less than 3 years in current department or agency 38 28 10 9 5 6 4 74 15 913
2018 3 to 10 years in current department or agency 25 35 14 13 12 1 1 60 26 1000
2018 11 to 20 years in current department or agency 21 34 15 14 13 1 1 56 28 1023
2018 More than 20 years in current department or agency 20 36 15 13 10 1 4 59 25 620
2017 Less than 3 years in current department or agency 35 29 10 9 7 6 3 71 18 929
2017 3 to 10 years in current department or agency 27 31 14 13 12 2 1 59 26 1206
2017 11 to 20 years in current department or agency 24 31 14 14 15 1 1 57 30 1247
2017 More than 20 years in current department or agency 25 33 13 12 11 1 5 61 25 722
2014 Less than 3 years in current department or agency 26 28 12 10 10 6 7 63 23 614
2014 3 to 10 years in current department or agency 20 30 15 16 16 2 1 51 33 1339
2014 11 to 20 years in current department or agency 19 29 15 20 14 2 2 50 35 1250
2014 More than 20 years in current department or agency 20 29 17 16 13 1 5 51 31 667

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 23 10 5 3 1 5 81 8 608
2020 3 to 10 years in current department or agency 48 26 15 6 2 0 2 76 9 1078
2020 11 to 20 years in current department or agency 46 26 13 7 4 1 4 75 11 983
2020 More than 20 years in current department or agency 55 20 11 6 3 1 6 80 9 715
2019 Less than 3 years in current department or agency 61 22 8 4 2 0 3 86 6 733
2019 3 to 10 years in current department or agency 54 24 10 5 2 1 4 82 7 1104
2019 11 to 20 years in current department or agency 47 26 12 6 3 1 4 77 10 1064
2019 More than 20 years in current department or agency 54 22 10 5 2 1 7 81 7 693

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 24 15 5 5 1 5 74 10 610
2020 3 to 10 years in current department or agency 39 31 16 7 4 1 2 72 12 1078
2020 11 to 20 years in current department or agency 44 25 16 7 4 1 3 72 11 981
2020 More than 20 years in current department or agency 53 22 10 5 3 1 6 81 9 713
2019 Less than 3 years in current department or agency 47 23 16 6 4 2 3 73 10 728
2019 3 to 10 years in current department or agency 44 27 15 7 3 1 3 74 10 1101
2019 11 to 20 years in current department or agency 44 26 16 6 3 1 3 74 10 1057
2019 More than 20 years in current department or agency 53 21 11 3 2 1 8 82 6 694

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 7 2 1 1 3 6 96 2 607
2020 3 to 10 years in current department or agency 75 10 4 2 2 3 3 91 4 1076
2020 11 to 20 years in current department or agency 73 11 4 2 3 3 3 90 5 980
2020 More than 20 years in current department or agency 73 9 4 2 2 4 6 91 4 708
2019 Less than 3 years in current department or agency 82 6 3 1 1 4 3 94 3 731
2019 3 to 10 years in current department or agency 78 8 4 1 2 4 3 92 3 1102
2019 11 to 20 years in current department or agency 71 10 5 2 3 5 4 88 6 1052
2019 More than 20 years in current department or agency 74 9 3 2 1 4 9 94 3 694

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 10 4 1 1 2 8 93 2 609
2020 3 to 10 years in current department or agency 73 10 5 2 2 2 7 90 4 1072
2020 11 to 20 years in current department or agency 73 11 4 1 1 1 8 93 2 979
2020 More than 20 years in current department or agency 75 8 2 2 1 1 11 94 4 712
2019 Less than 3 years in current department or agency 81 5 2 1 1 2 8 96 2 731
2019 3 to 10 years in current department or agency 80 5 2 1 1 2 9 96 2 1096
2019 11 to 20 years in current department or agency 77 5 3 1 1 2 11 94 3 1057
2019 More than 20 years in current department or agency 77 4 2 0 1 2 14 97 1 691

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 43 12 5 1 5 0 81 6 607
2020 3 to 10 years in current department or agency 28 44 16 7 3 3 0 74 10 1076
2020 11 to 20 years in current department or agency 23 44 18 8 2 3 1 70 11 978
2020 More than 20 years in current department or agency 26 45 17 5 2 5 0 75 8 713
2019 Less than 3 years in current department or agency 28 41 15 8 3 5 1 73 11 734
2019 3 to 10 years in current department or agency 23 45 16 8 3 4 0 71 12 1099
2019 11 to 20 years in current department or agency 21 44 18 9 4 4 1 68 13 1063
2019 More than 20 years in current department or agency 23 46 17 7 3 3 1 73 10 690
2018 Less than 3 years in current department or agency 37 38 15 3 1 4 1 79 5 912
2018 3 to 10 years in current department or agency 25 40 19 9 5 2 0 67 14 1001
2018 11 to 20 years in current department or agency 22 39 22 8 5 3 1 63 14 1020
2018 More than 20 years in current department or agency 23 41 20 8 4 4 1 67 12 621
2017 Less than 3 years in current department or agency 36 36 12 7 4 5 1 76 11 928
2017 3 to 10 years in current department or agency 25 39 19 8 4 4 1 67 13 1210
2017 11 to 20 years in current department or agency 24 40 17 8 5 5 1 68 14 1246
2017 More than 20 years in current department or agency 27 42 18 5 3 5 1 72 8 721

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 35 7 2 1 2 0 90 3 608
2020 3 to 10 years in current department or agency 40 41 9 6 2 1 0 82 8 1070
2020 11 to 20 years in current department or agency 37 43 12 5 2 1 0 81 7 971
2020 More than 20 years in current department or agency 42 41 10 4 1 2 0 84 5 709
2019 Less than 3 years in current department or agency 50 34 8 3 2 2 0 86 6 731
2019 3 to 10 years in current department or agency 42 40 11 4 2 2 0 83 6 1091
2019 11 to 20 years in current department or agency 36 43 11 5 2 2 0 81 8 1058
2019 More than 20 years in current department or agency 39 43 9 5 1 2 0 84 6 689
2018 Less than 3 years in current department or agency 62 29 5 2 1 2 0 93 2 910
2018 3 to 10 years in current department or agency 47 37 9 3 2 2 0 85 5 998
2018 11 to 20 years in current department or agency 43 39 11 3 2 2 0 84 5 1023
2018 More than 20 years in current department or agency 45 43 8 2 1 2 0 89 3 618
2017 Less than 3 years in current department or agency 60 28 6 3 1 2 0 90 4 930
2017 3 to 10 years in current department or agency 46 37 10 4 2 2 0 85 5 1208
2017 11 to 20 years in current department or agency 44 40 10 3 1 2 0 86 4 1245
2017 More than 20 years in current department or agency 48 37 9 3 1 1 0 87 4 718
2014 Less than 3 years in current department or agency 58 29 7 2 1 3 0 90 3 613
2014 3 to 10 years in current department or agency 46 37 9 3 2 2 0 85 5 1337
2014 11 to 20 years in current department or agency 45 38 11 3 1 2 0 85 4 1250
2014 More than 20 years in current department or agency 47 37 10 3 1 2 0 86 4 668

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 32 9 2 1 6 0 87 3 608
2020 3 to 10 years in current department or agency 39 38 13 4 2 4 1 81 6 1071
2020 11 to 20 years in current department or agency 42 39 12 4 1 2 0 83 5 969
2020 More than 20 years in current department or agency 46 40 9 3 0 2 0 88 3 710
2019 Less than 3 years in current department or agency 54 30 8 3 2 3 0 87 5 731
2019 3 to 10 years in current department or agency 47 34 11 2 1 4 1 86 3 1098
2019 11 to 20 years in current department or agency 46 38 9 2 1 2 0 87 4 1059
2019 More than 20 years in current department or agency 48 40 6 1 1 3 0 91 2 687
2018 Less than 3 years in current department or agency 56 28 9 1 1 5 1 89 2 907
2018 3 to 10 years in current department or agency 46 36 10 3 2 4 0 85 5 1000
2018 11 to 20 years in current department or agency 47 36 10 3 1 3 0 86 4 1023
2018 More than 20 years in current department or agency 49 41 6 1 1 2 0 92 2 615
2017 Less than 3 years in current department or agency 54 27 9 3 1 6 1 86 4 930
2017 3 to 10 years in current department or agency 43 36 10 3 2 5 1 84 6 1204
2017 11 to 20 years in current department or agency 46 37 11 1 2 3 0 86 3 1247
2017 More than 20 years in current department or agency 53 34 9 1 1 2 0 88 2 723
2014 Less than 3 years in current department or agency 59 26 7 1 1 7 0 91 2 614
2014 3 to 10 years in current department or agency 49 35 9 2 1 4 0 87 4 1336
2014 11 to 20 years in current department or agency 50 36 9 2 1 3 0 89 2 1249
2014 More than 20 years in current department or agency 51 35 9 2 0 2 0 89 2 667

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 27 12 3 1 10 1 82 4 609
2020 3 to 10 years in current department or agency 33 34 17 5 2 7 1 74 8 1075
2020 11 to 20 years in current department or agency 39 37 15 3 1 5 0 80 4 981
2020 More than 20 years in current department or agency 45 36 11 3 0 4 1 85 3 714

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 28 8 4 1 5 2 86 5 609
2020 3 to 10 years in current department or agency 40 30 11 6 4 6 2 77 11 1072
2020 11 to 20 years in current department or agency 40 34 12 4 4 4 2 79 8 979
2020 More than 20 years in current department or agency 48 31 10 4 1 3 3 84 5 713

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 26 3 2 0 0 0 95 2 612
2020 3 to 10 years in current department or agency 58 31 7 2 1 0 0 89 4 1077
2020 11 to 20 years in current department or agency 51 35 7 5 2 0 0 86 7 982
2020 More than 20 years in current department or agency 55 33 8 3 1 1 0 88 4 715
2019 Less than 3 years in current department or agency 64 27 5 2 2 0 0 91 4 731
2019 3 to 10 years in current department or agency 56 33 6 3 1 0 0 89 4 1097
2019 11 to 20 years in current department or agency 47 38 9 3 2 0 0 85 6 1062
2019 More than 20 years in current department or agency 52 35 7 3 1 1 0 88 5 690
2018 Less than 3 years in current department or agency 72 23 3 1 0 1 0 96 1 907
2018 3 to 10 years in current department or agency 55 33 8 2 2 0 0 88 4 999
2018 11 to 20 years in current department or agency 49 37 8 3 2 0 0 86 6 1020
2018 More than 20 years in current department or agency 50 38 7 3 2 0 0 88 4 617
2017 Less than 3 years in current department or agency 70 25 3 2 1 0 0 95 2 929
2017 3 to 10 years in current department or agency 53 35 7 2 2 0 0 88 4 1209
2017 11 to 20 years in current department or agency 50 36 9 3 2 0 0 86 5 1248
2017 More than 20 years in current department or agency 52 35 8 2 1 0 0 88 4 721
2014 Less than 3 years in current department or agency 68 26 4 1 0 0 0 94 2 613
2014 3 to 10 years in current department or agency 51 36 8 2 2 1 0 88 4 1337
2014 11 to 20 years in current department or agency 48 38 9 3 1 0 0 86 4 1249
2014 More than 20 years in current department or agency 50 37 9 2 1 1 0 88 3 667

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 26 8 2 1 1 0 89 3 609
2020 3 to 10 years in current department or agency 49 32 10 4 3 0 0 82 8 1075
2020 11 to 20 years in current department or agency 45 34 12 7 2 0 0 79 9 979
2020 More than 20 years in current department or agency 50 30 13 6 2 0 0 80 8 712
2019 Less than 3 years in current department or agency 54 30 9 5 2 0 0 84 7 732
2019 3 to 10 years in current department or agency 46 34 13 4 3 0 0 80 7 1097
2019 11 to 20 years in current department or agency 40 37 13 5 3 1 0 78 9 1062
2019 More than 20 years in current department or agency 45 34 12 5 3 1 0 80 8 693
2018 Less than 3 years in current department or agency 61 27 7 3 1 1 0 89 4 908
2018 3 to 10 years in current department or agency 46 32 14 5 3 0 0 78 8 996
2018 11 to 20 years in current department or agency 41 35 15 5 4 0 0 77 9 1023
2018 More than 20 years in current department or agency 47 35 12 4 2 0 0 82 6 615
2017 Less than 3 years in current department or agency 60 27 7 4 1 1 0 87 5 931
2017 3 to 10 years in current department or agency 46 33 12 6 3 0 0 79 8 1208
2017 11 to 20 years in current department or agency 45 33 13 5 3 1 0 79 8 1243
2017 More than 20 years in current department or agency 48 34 10 5 2 0 0 83 7 725
2014 Less than 3 years in current department or agency 52 32 10 4 2 0 0 84 6 614
2014 3 to 10 years in current department or agency 39 37 14 7 3 1 0 77 10 1340
2014 11 to 20 years in current department or agency 35 40 15 7 2 1 0 75 10 1249
2014 More than 20 years in current department or agency 38 39 16 6 1 0 0 76 8 668

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 28 9 2 1 0 0 88 3 608
2020 3 to 10 years in current department or agency 46 35 11 5 3 0 0 81 8 1075
2020 11 to 20 years in current department or agency 42 37 10 8 2 0 0 79 10 977
2020 More than 20 years in current department or agency 46 34 13 6 1 0 0 81 7 714
2019 Less than 3 years in current department or agency 52 31 9 5 2 0 0 83 7 731
2019 3 to 10 years in current department or agency 43 36 12 6 3 0 0 79 9 1099
2019 11 to 20 years in current department or agency 38 39 12 6 4 1 0 78 10 1053
2019 More than 20 years in current department or agency 41 37 12 6 3 0 0 79 9 688
2018 Less than 3 years in current department or agency 60 29 6 3 1 0 0 90 4 907
2018 3 to 10 years in current department or agency 44 34 13 6 3 0 0 78 9 993
2018 11 to 20 years in current department or agency 38 38 13 7 3 0 0 77 10 1013
2018 More than 20 years in current department or agency 45 39 11 4 2 0 0 83 6 612
2017 Less than 3 years in current department or agency 57 30 7 4 1 1 0 88 5 927
2017 3 to 10 years in current department or agency 43 36 12 6 3 0 0 80 9 1210
2017 11 to 20 years in current department or agency 42 38 12 5 3 0 0 80 8 1247
2017 More than 20 years in current department or agency 46 36 11 5 1 0 0 83 7 724
2014 Less than 3 years in current department or agency 51 33 10 4 2 0 0 84 5 614
2014 3 to 10 years in current department or agency 38 39 13 8 3 0 0 77 10 1338
2014 11 to 20 years in current department or agency 33 41 16 7 2 1 0 75 9 1249
2014 More than 20 years in current department or agency 38 39 15 6 1 0 0 77 8 668

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 24 17 8 2 4 1 72 10 610
2020 3 to 10 years in current department or agency 41 28 15 8 6 2 0 71 14 1078
2020 11 to 20 years in current department or agency 41 28 16 7 4 4 0 72 11 980
2020 More than 20 years in current department or agency 48 26 14 6 3 2 1 76 9 715
2019 Less than 3 years in current department or agency 41 25 15 10 6 2 0 68 16 734
2019 3 to 10 years in current department or agency 38 26 18 8 6 3 0 67 15 1102
2019 11 to 20 years in current department or agency 38 30 15 8 6 3 0 70 14 1061
2019 More than 20 years in current department or agency 43 30 15 6 3 3 1 76 9 692
2018 Less than 3 years in current department or agency 46 23 14 8 3 4 1 73 12 910
2018 3 to 10 years in current department or agency 39 26 17 11 6 2 0 66 17 997
2018 11 to 20 years in current department or agency 38 31 14 9 5 3 0 70 15 1023
2018 More than 20 years in current department or agency 45 27 14 6 4 3 1 75 10 615
2017 Less than 3 years in current department or agency 42 25 14 8 5 6 1 71 13 929
2017 3 to 10 years in current department or agency 37 26 17 10 6 5 0 65 17 1209
2017 11 to 20 years in current department or agency 41 27 15 9 5 3 0 70 14 1246
2017 More than 20 years in current department or agency 47 26 12 7 4 3 1 76 11 722
2014 Less than 3 years in current department or agency 35 24 19 10 6 5 1 62 18 613
2014 3 to 10 years in current department or agency 34 26 17 12 7 4 0 63 19 1339
2014 11 to 20 years in current department or agency 36 29 17 9 5 4 0 67 15 1250
2014 More than 20 years in current department or agency 41 30 16 6 2 3 1 75 9 668
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 27 37 36 612
2020 3 to 10 years in current department or agency 25 36 38 1080
2020 11 to 20 years in current department or agency 19 46 35 983
2020 More than 20 years in current department or agency 25 49 26 716
2019 Less than 3 years in current department or agency 32 33 34 732
2019 3 to 10 years in current department or agency 28 37 35 1103
2019 11 to 20 years in current department or agency 20 44 36 1060
2019 More than 20 years in current department or agency 25 45 31 695
2018 Less than 3 years in current department or agency 31 35 35 913
2018 3 to 10 years in current department or agency 28 40 33 1003
2018 11 to 20 years in current department or agency 21 45 35 1027
2018 More than 20 years in current department or agency 22 54 23 619
2017 Less than 3 years in current department or agency 28 39 34 931
2017 3 to 10 years in current department or agency 24 38 38 1212
2017 11 to 20 years in current department or agency 20 49 30 1246
2017 More than 20 years in current department or agency 25 51 25 725
2014 Less than 3 years in current department or agency 34 34 31 614
2014 3 to 10 years in current department or agency 26 37 37 1340
2014 11 to 20 years in current department or agency 18 49 33 1250
2014 More than 20 years in current department or agency 21 50 30 667

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 1 43 23 5 20 7 168
2020 3 to 10 years in current department or agency 2 55 29 2 4 7 277
2020 11 to 20 years in current department or agency 13 51 24 3 1 8 189
2020 More than 20 years in current department or agency 59 19 14 2 5 1 182
2019 Less than 3 years in current department or agency 1 34 29 9 20 6 232
2019 3 to 10 years in current department or agency 5 47 36 4 1 6 308
2019 11 to 20 years in current department or agency 11 54 26 4 0 4 211
2019 More than 20 years in current department or agency 59 23 12 1 2 2 171
2018 Less than 3 years in current department or agency 1 35 20 6 33 6 267
2018 3 to 10 years in current department or agency 4 49 32 6 3 7 275
2018 11 to 20 years in current department or agency 9 58 25 5 0 3 213
2018 More than 20 years in current department or agency 59 22 11 2 3 3 137
2017 Less than 3 years in current department or agency 0 40 23 3 27 6 260
2017 3 to 10 years in current department or agency 3 54 31 4 1 6 295
2017 11 to 20 years in current department or agency 6 58 24 3 0 8 256
2017 More than 20 years in current department or agency 57 24 9 3 4 3 180
2014 Less than 3 years in current department or agency 0 31 27 14 9999 28 199
2014 3 to 10 years in current department or agency 3 57 27 7 9999 6 343
2014 11 to 20 years in current department or agency 11 59 20 7 9999 4 221
2014 More than 20 years in current department or agency 68 21 5 3 9999 3 138
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 612
2020 3 to 10 years in current department or agency 6 94 1080
2020 11 to 20 years in current department or agency 7 93 980
2020 More than 20 years in current department or agency 5 95 714
2019 Less than 3 years in current department or agency 7 93 734
2019 3 to 10 years in current department or agency 9 91 1101
2019 11 to 20 years in current department or agency 9 91 1059
2019 More than 20 years in current department or agency 5 95 693
2018 Less than 3 years in current department or agency 4 96 912
2018 3 to 10 years in current department or agency 12 88 1000
2018 11 to 20 years in current department or agency 10 90 1024
2018 More than 20 years in current department or agency 7 93 618

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 34
2020 3 to 10 years in current department or agency 42 58 65
2020 11 to 20 years in current department or agency 25 75 68
2020 More than 20 years in current department or agency 33 67 34
2019 Less than 3 years in current department or agency 49 51 53
2019 3 to 10 years in current department or agency 54 46 93
2019 11 to 20 years in current department or agency 33 67 98
2019 More than 20 years in current department or agency 27 73 37
2018 Less than 3 years in current department or agency 49 51 43
2018 3 to 10 years in current department or agency 53 47 119
2018 11 to 20 years in current department or agency 38 62 105
2018 More than 20 years in current department or agency 39 61 44

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 71 29 34
2020 3 to 10 years in current department or agency 63 37 65
2020 11 to 20 years in current department or agency 74 26 68
2020 More than 20 years in current department or agency 79 21 34
2019 Less than 3 years in current department or agency 56 44 53
2019 3 to 10 years in current department or agency 52 48 93
2019 11 to 20 years in current department or agency 71 29 98
2019 More than 20 years in current department or agency 62 38 37
2018 Less than 3 years in current department or agency 50 50 43
2018 3 to 10 years in current department or agency 58 42 119
2018 11 to 20 years in current department or agency 63 37 105
2018 More than 20 years in current department or agency 67 33 44

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 12 88 68
2019 3 to 10 years in current department or agency 10 90 93
2019 11 to 20 years in current department or agency 7 93 98
2018 3 to 10 years in current department or agency 7 93 119
2018 11 to 20 years in current department or agency 9 91 105

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 34
2020 3 to 10 years in current department or agency 0 100 65
2020 11 to 20 years in current department or agency 0 100 68
2020 More than 20 years in current department or agency 0 100 34
2019 Less than 3 years in current department or agency 0 100 53
2019 3 to 10 years in current department or agency 0 100 93
2019 11 to 20 years in current department or agency 0 100 98
2019 More than 20 years in current department or agency 0 100 37
2018 3 to 10 years in current department or agency 0 100 119
2018 More than 20 years in current department or agency 0 100 44

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 53
2018 Less than 3 years in current department or agency 0 100 43
2018 More than 20 years in current department or agency 0 100 44

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 34
2019 11 to 20 years in current department or agency 9 91 98
2018 3 to 10 years in current department or agency 5 95 119
2018 11 to 20 years in current department or agency 9 91 105

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 34
2020 3 to 10 years in current department or agency 41 59 65
2020 11 to 20 years in current department or agency 24 76 68
2020 More than 20 years in current department or agency 33 67 34
2019 Less than 3 years in current department or agency 38 62 53
2019 3 to 10 years in current department or agency 37 63 92
2019 11 to 20 years in current department or agency 44 56 96
2019 More than 20 years in current department or agency 27 73 37
2018 Less than 3 years in current department or agency 21 79 43
2018 3 to 10 years in current department or agency 41 59 119
2018 11 to 20 years in current department or agency 39 61 105
2018 More than 20 years in current department or agency 43 57 44

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 34
2020 3 to 10 years in current department or agency 42 58 65
2020 11 to 20 years in current department or agency 41 59 68
2020 More than 20 years in current department or agency 39 61 34
2019 Less than 3 years in current department or agency 38 62 53
2019 3 to 10 years in current department or agency 34 66 92
2019 11 to 20 years in current department or agency 56 44 96
2019 More than 20 years in current department or agency 43 57 37
2018 Less than 3 years in current department or agency 23 77 43
2018 3 to 10 years in current department or agency 33 67 119
2018 11 to 20 years in current department or agency 37 63 105
2018 More than 20 years in current department or agency 34 66 44

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 34
2020 3 to 10 years in current department or agency 43 57 65
2020 11 to 20 years in current department or agency 42 58 68
2020 More than 20 years in current department or agency 55 45 34
2019 Less than 3 years in current department or agency 28 72 53
2019 3 to 10 years in current department or agency 42 58 92
2019 11 to 20 years in current department or agency 46 54 96
2019 More than 20 years in current department or agency 51 49 37
2018 Less than 3 years in current department or agency 32 68 43
2018 3 to 10 years in current department or agency 46 54 119
2018 11 to 20 years in current department or agency 41 59 105
2018 More than 20 years in current department or agency 41 59 44

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 34
2020 3 to 10 years in current department or agency 33 67 65
2020 11 to 20 years in current department or agency 40 60 68
2020 More than 20 years in current department or agency 37 63 34
2019 Less than 3 years in current department or agency 46 54 53
2019 3 to 10 years in current department or agency 35 65 92
2019 11 to 20 years in current department or agency 39 61 96
2019 More than 20 years in current department or agency 54 46 37
2018 Less than 3 years in current department or agency 32 68 43
2018 3 to 10 years in current department or agency 34 66 119
2018 11 to 20 years in current department or agency 36 64 105
2018 More than 20 years in current department or agency 47 53 44

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 34
2020 3 to 10 years in current department or agency 42 58 65
2020 11 to 20 years in current department or agency 29 71 68
2020 More than 20 years in current department or agency 29 71 34
2019 Less than 3 years in current department or agency 34 66 53
2019 3 to 10 years in current department or agency 38 62 92
2019 11 to 20 years in current department or agency 26 74 96
2019 More than 20 years in current department or agency 32 68 37
2018 Less than 3 years in current department or agency 28 72 43
2018 3 to 10 years in current department or agency 30 70 119
2018 11 to 20 years in current department or agency 30 70 105
2018 More than 20 years in current department or agency 31 69 44

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 55 45 34
2020 3 to 10 years in current department or agency 56 44 65
2020 11 to 20 years in current department or agency 53 47 68
2020 More than 20 years in current department or agency 70 30 34
2019 Less than 3 years in current department or agency 55 45 53
2019 3 to 10 years in current department or agency 51 49 92
2019 11 to 20 years in current department or agency 59 41 96
2019 More than 20 years in current department or agency 57 43 37
2018 Less than 3 years in current department or agency 54 46 43
2018 3 to 10 years in current department or agency 60 40 119
2018 11 to 20 years in current department or agency 44 56 105
2018 More than 20 years in current department or agency 54 46 44

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 34
2020 3 to 10 years in current department or agency 27 73 65
2020 11 to 20 years in current department or agency 19 81 68
2020 More than 20 years in current department or agency 24 76 34
2019 Less than 3 years in current department or agency 38 62 53
2019 3 to 10 years in current department or agency 27 73 92
2019 11 to 20 years in current department or agency 30 70 96
2019 More than 20 years in current department or agency 22 78 37
2018 Less than 3 years in current department or agency 20 80 43
2018 3 to 10 years in current department or agency 36 64 119
2018 11 to 20 years in current department or agency 26 74 105
2018 More than 20 years in current department or agency 28 72 44

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 68
2020 More than 20 years in current department or agency 0 100 34
2019 Less than 3 years in current department or agency 0 100 53
2019 More than 20 years in current department or agency 0 100 37
2018 3 to 10 years in current department or agency 0 100 119
2018 11 to 20 years in current department or agency 0 100 105

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 65
2020 11 to 20 years in current department or agency 0 100 68
2019 Less than 3 years in current department or agency 15 85 53
2019 3 to 10 years in current department or agency 6 94 92
2018 Less than 3 years in current department or agency 19 81 43
2018 3 to 10 years in current department or agency 8 92 119

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 65
2019 Less than 3 years in current department or agency 16 84 53
2019 3 to 10 years in current department or agency 11 89 92
2019 11 to 20 years in current department or agency 15 85 96
2019 More than 20 years in current department or agency 13 87 37
2018 3 to 10 years in current department or agency 13 87 119
2018 11 to 20 years in current department or agency 10 90 105

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 34
2020 3 to 10 years in current department or agency 48 52 65
2020 11 to 20 years in current department or agency 60 40 68
2020 More than 20 years in current department or agency 43 57 34
2019 Less than 3 years in current department or agency 35 65 53
2019 3 to 10 years in current department or agency 39 61 92
2019 11 to 20 years in current department or agency 52 48 96
2019 More than 20 years in current department or agency 40 60 37
2018 Less than 3 years in current department or agency 30 70 43
2018 3 to 10 years in current department or agency 46 54 119
2018 11 to 20 years in current department or agency 44 56 105
2018 More than 20 years in current department or agency 52 48 44

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 20 80 34
2020 3 to 10 years in current department or agency 24 76 65
2020 11 to 20 years in current department or agency 21 79 68
2020 More than 20 years in current department or agency 14 86 34
2019 3 to 10 years in current department or agency 22 78 92
2019 11 to 20 years in current department or agency 19 81 96
2018 Less than 3 years in current department or agency 15 85 43
2018 3 to 10 years in current department or agency 16 84 119
2018 11 to 20 years in current department or agency 18 82 105
2018 More than 20 years in current department or agency 11 89 44

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 9 91 68
2019 Less than 3 years in current department or agency 13 87 53
2019 3 to 10 years in current department or agency 14 86 92
2019 11 to 20 years in current department or agency 16 84 96
2019 More than 20 years in current department or agency 14 86 37
2018 Less than 3 years in current department or agency 14 86 43
2018 3 to 10 years in current department or agency 13 87 119
2018 11 to 20 years in current department or agency 19 81 105
2018 More than 20 years in current department or agency 16 84 44

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 34
2020 3 to 10 years in current department or agency 59 41 65
2020 11 to 20 years in current department or agency 45 55 68
2020 More than 20 years in current department or agency 61 39 34
2019 Less than 3 years in current department or agency 55 45 52
2019 3 to 10 years in current department or agency 69 31 91
2019 11 to 20 years in current department or agency 58 42 96
2019 More than 20 years in current department or agency 44 56 36
2018 Less than 3 years in current department or agency 46 54 43
2018 3 to 10 years in current department or agency 58 42 119
2018 11 to 20 years in current department or agency 56 44 104
2018 More than 20 years in current department or agency 58 42 44

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 34
2020 3 to 10 years in current department or agency 29 71 65
2020 11 to 20 years in current department or agency 29 71 68
2020 More than 20 years in current department or agency 37 63 34
2019 Less than 3 years in current department or agency 33 67 52
2019 3 to 10 years in current department or agency 25 75 91
2019 11 to 20 years in current department or agency 29 71 96
2019 More than 20 years in current department or agency 39 61 36
2018 Less than 3 years in current department or agency 18 82 43
2018 3 to 10 years in current department or agency 30 70 119
2018 11 to 20 years in current department or agency 25 75 104
2018 More than 20 years in current department or agency 41 59 44

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 34
2019 Less than 3 years in current department or agency 11 89 52
2019 3 to 10 years in current department or agency 12 88 91
2019 11 to 20 years in current department or agency 9 91 96
2019 More than 20 years in current department or agency 28 72 36
2018 3 to 10 years in current department or agency 6 94 119
2018 11 to 20 years in current department or agency 7 93 104

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 11 89 65
2020 11 to 20 years in current department or agency 13 87 68
2019 Less than 3 years in current department or agency 21 79 52
2019 3 to 10 years in current department or agency 13 87 91
2019 11 to 20 years in current department or agency 14 86 96
2019 More than 20 years in current department or agency 14 86 36
2018 3 to 10 years in current department or agency 14 86 119
2018 11 to 20 years in current department or agency 13 87 104

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 19 81 91
2019 11 to 20 years in current department or agency 10 90 96
2018 3 to 10 years in current department or agency 7 93 119
2018 11 to 20 years in current department or agency 6 94 104

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 34
2019 3 to 10 years in current department or agency 6 94 91
2019 11 to 20 years in current department or agency 5 95 96
2018 Less than 3 years in current department or agency 0 100 43
2018 3 to 10 years in current department or agency 7 93 119

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 34
2020 3 to 10 years in current department or agency 20 80 65
2020 11 to 20 years in current department or agency 13 87 68
2020 More than 20 years in current department or agency 14 86 34
2019 3 to 10 years in current department or agency 11 89 91
2019 11 to 20 years in current department or agency 16 84 96
2018 3 to 10 years in current department or agency 13 87 119
2018 11 to 20 years in current department or agency 13 87 104

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 34
2020 11 to 20 years in current department or agency 9 91 68
2019 Less than 3 years in current department or agency 15 85 52
2019 11 to 20 years in current department or agency 18 82 96
2018 Less than 3 years in current department or agency 23 77 43
2018 3 to 10 years in current department or agency 4 96 119
2018 11 to 20 years in current department or agency 11 89 104
2018 More than 20 years in current department or agency 14 86 44

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 34
2020 3 to 10 years in current department or agency 28 72 65
2020 11 to 20 years in current department or agency 27 73 68
2020 More than 20 years in current department or agency 28 72 34
2019 Less than 3 years in current department or agency 27 73 52
2019 3 to 10 years in current department or agency 21 79 91
2019 11 to 20 years in current department or agency 24 76 96
2019 More than 20 years in current department or agency 25 75 36
2018 Less than 3 years in current department or agency 24 76 43
2018 3 to 10 years in current department or agency 24 76 119
2018 11 to 20 years in current department or agency 35 65 104
2018 More than 20 years in current department or agency 22 78 44

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 16 84 86
2019 11 to 20 years in current department or agency 16 84 91
2018 3 to 10 years in current department or agency 14 86 111
2018 11 to 20 years in current department or agency 12 88 103

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 23 77 34
2019 3 to 10 years in current department or agency 24 76 86
2019 11 to 20 years in current department or agency 20 80 91
2018 Less than 3 years in current department or agency 37 63 43
2018 3 to 10 years in current department or agency 22 78 111
2018 11 to 20 years in current department or agency 20 80 103
2018 More than 20 years in current department or agency 15 85 42

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 15 85 86
2019 11 to 20 years in current department or agency 5 95 91
2018 3 to 10 years in current department or agency 12 88 111
2018 11 to 20 years in current department or agency 8 92 103

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 5 95 91
2018 3 to 10 years in current department or agency 11 89 111
2018 More than 20 years in current department or agency 0 100 42

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 15 85 86
2019 11 to 20 years in current department or agency 16 84 91
2018 Less than 3 years in current department or agency 0 100 43
2018 3 to 10 years in current department or agency 13 87 111
2018 11 to 20 years in current department or agency 10 90 103
2018 More than 20 years in current department or agency 13 87 42

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 86
2019 11 to 20 years in current department or agency 8 92 91
2018 3 to 10 years in current department or agency 8 92 111
2018 11 to 20 years in current department or agency 12 88 103

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 14 86 34
2019 3 to 10 years in current department or agency 12 88 86
2019 11 to 20 years in current department or agency 16 84 91
2018 3 to 10 years in current department or agency 11 89 111
2018 11 to 20 years in current department or agency 11 89 103

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 13 87 86
2019 11 to 20 years in current department or agency 11 89 91
2018 3 to 10 years in current department or agency 10 90 111
2018 11 to 20 years in current department or agency 8 92 103

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 86
2019 11 to 20 years in current department or agency 12 88 91
2018 3 to 10 years in current department or agency 11 89 111
2018 11 to 20 years in current department or agency 11 89 103

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 30 70 34
2019 3 to 10 years in current department or agency 29 71 86
2019 11 to 20 years in current department or agency 37 63 91
2018 Less than 3 years in current department or agency 41 59 43
2018 3 to 10 years in current department or agency 25 75 111
2018 11 to 20 years in current department or agency 23 77 103
2018 More than 20 years in current department or agency 24 76 42

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 6 94 86
2019 11 to 20 years in current department or agency 15 85 91
2018 Less than 3 years in current department or agency 14 86 43
2018 3 to 10 years in current department or agency 15 85 111
2018 11 to 20 years in current department or agency 8 92 103
2018 More than 20 years in current department or agency 15 85 42

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 57 43 34
2019 3 to 10 years in current department or agency 45 55 86
2019 11 to 20 years in current department or agency 53 47 91
2018 Less than 3 years in current department or agency 48 52 43
2018 3 to 10 years in current department or agency 45 55 111
2018 11 to 20 years in current department or agency 46 54 103
2018 More than 20 years in current department or agency 36 64 42

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 34
2018 Less than 3 years in current department or agency 0 100 43

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 65 35 34
2019 3 to 10 years in current department or agency 43 57 86
2019 11 to 20 years in current department or agency 56 44 91
2018 Less than 3 years in current department or agency 46 54 43
2018 3 to 10 years in current department or agency 46 54 111
2018 11 to 20 years in current department or agency 50 50 103
2018 More than 20 years in current department or agency 53 47 42

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 86

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 16 84 34
2019 3 to 10 years in current department or agency 12 88 86
2019 11 to 20 years in current department or agency 6 94 91
2018 3 to 10 years in current department or agency 11 89 111
2018 11 to 20 years in current department or agency 11 89 103

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 9 12 2 2 41 11 68 8 611
2020 3 to 10 years in current department or agency 19 15 15 4 3 33 11 60 13 1073
2020 11 to 20 years in current department or agency 21 20 16 5 3 29 6 63 12 979
2020 More than 20 years in current department or agency 27 20 14 4 2 29 4 71 8 712
2019 Less than 3 years in current department or agency 21 12 11 3 3 33 17 66 12 733
2019 3 to 10 years in current department or agency 18 16 15 6 5 30 9 57 18 1099
2019 11 to 20 years in current department or agency 19 19 18 7 4 26 7 56 17 1060
2019 More than 20 years in current department or agency 24 23 18 4 2 25 4 67 8 695
2018 Less than 3 years in current department or agency 23 12 11 2 1 40 11 71 6 907
2018 3 to 10 years in current department or agency 18 19 16 5 6 30 7 58 17 1000
2018 11 to 20 years in current department or agency 18 22 19 7 4 24 6 57 15 1020
2018 More than 20 years in current department or agency 23 26 16 4 3 26 2 68 10 614
2017 Less than 3 years in current department or agency 23 12 10 2 2 38 13 71 8 928
2017 3 to 10 years in current department or agency 19 17 16 5 4 30 9 59 15 1210
2017 11 to 20 years in current department or agency 21 21 16 5 4 26 7 62 14 1244
2017 More than 20 years in current department or agency 25 24 17 3 2 25 4 69 7 723
2014 Less than 3 years in current department or agency 16 10 11 2 2 39 19 63 10 614
2014 3 to 10 years in current department or agency 17 19 15 5 4 30 11 61 14 1337
2014 11 to 20 years in current department or agency 19 19 16 4 3 32 7 63 11 1247
2014 More than 20 years in current department or agency 23 24 18 4 1 26 4 68 7 668

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 24 11 1 1 17 2 83 3 609
2020 3 to 10 years in current department or agency 35 32 15 4 3 11 1 76 7 1076
2020 11 to 20 years in current department or agency 40 34 13 4 2 6 1 79 7 981
2020 More than 20 years in current department or agency 45 36 11 4 1 3 1 84 5 714
2019 Less than 3 years in current department or agency 44 27 11 3 2 12 2 81 6 734
2019 3 to 10 years in current department or agency 34 32 13 4 4 10 2 76 9 1101
2019 11 to 20 years in current department or agency 39 36 13 4 2 4 1 79 7 1061
2019 More than 20 years in current department or agency 46 35 11 3 2 4 0 84 5 696
2018 Less than 3 years in current department or agency 42 28 10 2 1 15 2 84 4 909
2018 3 to 10 years in current department or agency 33 33 16 6 3 8 1 72 10 999
2018 11 to 20 years in current department or agency 37 36 15 4 3 4 0 77 7 1024
2018 More than 20 years in current department or agency 41 39 12 3 1 4 0 83 4 613
2017 Less than 3 years in current department or agency 41 27 9 2 2 18 2 85 4 926
2017 3 to 10 years in current department or agency 35 32 12 4 3 11 2 77 9 1212
2017 11 to 20 years in current department or agency 39 37 13 3 3 5 0 79 7 1241
2017 More than 20 years in current department or agency 43 37 11 3 1 4 1 85 4 721
2014 Less than 3 years in current department or agency 31 23 11 3 1 24 6 78 5 613
2014 3 to 10 years in current department or agency 32 33 16 3 2 12 1 75 6 1338
2014 11 to 20 years in current department or agency 35 37 14 3 1 10 1 80 5 1248
2014 More than 20 years in current department or agency 39 39 12 3 0 7 0 84 3 665
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 610
2020 3 to 10 years in current department or agency 4 96 1076
2020 11 to 20 years in current department or agency 6 94 978
2020 More than 20 years in current department or agency 4 96 715
2019 Less than 3 years in current department or agency 3 97 733
2019 3 to 10 years in current department or agency 5 95 1099
2019 11 to 20 years in current department or agency 6 94 1059
2019 More than 20 years in current department or agency 3 97 689
2018 Less than 3 years in current department or agency 3 97 912
2018 3 to 10 years in current department or agency 6 94 1002
2018 11 to 20 years in current department or agency 5 95 1022
2018 More than 20 years in current department or agency 4 96 618

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 23
2020 3 to 10 years in current department or agency 34 66 47
2020 11 to 20 years in current department or agency 28 72 59
2020 More than 20 years in current department or agency 28 72 28
2019 3 to 10 years in current department or agency 34 66 57
2019 11 to 20 years in current department or agency 37 63 60
2018 Less than 3 years in current department or agency 31 69 31
2018 3 to 10 years in current department or agency 32 68 57
2018 11 to 20 years in current department or agency 31 69 50
2018 More than 20 years in current department or agency 31 69 23

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 70 30 23
2020 3 to 10 years in current department or agency 70 30 47
2020 11 to 20 years in current department or agency 81 19 59
2020 More than 20 years in current department or agency 78 22 28
2019 3 to 10 years in current department or agency 73 27 57
2019 11 to 20 years in current department or agency 81 19 60
2018 Less than 3 years in current department or agency 62 38 31
2018 3 to 10 years in current department or agency 88 12 57
2018 11 to 20 years in current department or agency 77 23 50
2018 More than 20 years in current department or agency 77 23 23

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2020 11 to 20 years in current department or agency 0 100 59

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 59
2020 More than 20 years in current department or agency 0 100 28
2019 Less than 3 years in current department or agency 0 100 23
2019 3 to 10 years in current department or agency 0 100 57
2019 11 to 20 years in current department or agency 0 100 60
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 31
2018 More than 20 years in current department or agency 0 100 23

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 28
2019 Less than 3 years in current department or agency 22 78 23
2019 More than 20 years in current department or agency 0 100 19

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 59
2019 3 to 10 years in current department or agency 0 100 57
2018 Less than 3 years in current department or agency 0 100 31

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 17 83 47
2020 11 to 20 years in current department or agency 11 89 59
2019 Less than 3 years in current department or agency 0 100 23
2019 More than 20 years in current department or agency 0 100 19

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 20 80 23
2020 3 to 10 years in current department or agency 25 75 47
2020 11 to 20 years in current department or agency 20 80 59
2020 More than 20 years in current department or agency 21 79 28
2019 3 to 10 years in current department or agency 27 73 56
2019 11 to 20 years in current department or agency 17 83 60
2018 3 to 10 years in current department or agency 30 70 57
2018 11 to 20 years in current department or agency 20 80 51

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 23 77 47
2020 11 to 20 years in current department or agency 35 65 59
2019 3 to 10 years in current department or agency 27 73 56
2019 11 to 20 years in current department or agency 23 77 60
2018 3 to 10 years in current department or agency 21 79 57
2018 11 to 20 years in current department or agency 17 83 51

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 11 89 47
2020 11 to 20 years in current department or agency 14 86 59
2019 3 to 10 years in current department or agency 14 86 56
2019 11 to 20 years in current department or agency 10 90 60
2018 3 to 10 years in current department or agency 9 91 57
2018 11 to 20 years in current department or agency 12 88 51

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 47
2020 11 to 20 years in current department or agency 9 91 59
2019 3 to 10 years in current department or agency 9 91 56
2019 11 to 20 years in current department or agency 8 92 60
2018 Less than 3 years in current department or agency 0 100 31
2018 3 to 10 years in current department or agency 10 90 57

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 23 77 47
2020 11 to 20 years in current department or agency 24 76 59
2019 Less than 3 years in current department or agency 23 77 22
2019 3 to 10 years in current department or agency 27 73 56
2019 11 to 20 years in current department or agency 27 73 60
2019 More than 20 years in current department or agency 43 57 18
2018 Less than 3 years in current department or agency 16 84 31
2018 3 to 10 years in current department or agency 34 66 57
2018 11 to 20 years in current department or agency 26 74 51
2018 More than 20 years in current department or agency 57 43 23

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 33 67 47
2020 11 to 20 years in current department or agency 18 82 59
2019 Less than 3 years in current department or agency 23 77 22
2019 3 to 10 years in current department or agency 23 77 56
2019 11 to 20 years in current department or agency 15 85 60
2019 More than 20 years in current department or agency 28 72 18
2018 3 to 10 years in current department or agency 29 71 57
2018 11 to 20 years in current department or agency 20 80 51

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2019 Less than 3 years in current department or agency 0 100 22
2019 More than 20 years in current department or agency 0 100 18
2018 Less than 3 years in current department or agency 0 100 31
2018 More than 20 years in current department or agency 0 100 23

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2020 More than 20 years in current department or agency 0 100 28
2019 Less than 3 years in current department or agency 0 100 22
2019 More than 20 years in current department or agency 0 100 18
2018 Less than 3 years in current department or agency 0 100 31
2018 More than 20 years in current department or agency 0 100 23

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2019 3 to 10 years in current department or agency 11 89 56
2018 3 to 10 years in current department or agency 8 92 57
2018 More than 20 years in current department or agency 0 100 23

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 47
2019 3 to 10 years in current department or agency 16 84 56
2019 11 to 20 years in current department or agency 8 92 60
2018 3 to 10 years in current department or agency 32 68 57
2018 11 to 20 years in current department or agency 16 84 51

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 59
2020 More than 20 years in current department or agency 0 100 28
2018 Less than 3 years in current department or agency 0 100 31
2018 3 to 10 years in current department or agency 0 100 57

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 47
2020 11 to 20 years in current department or agency 22 78 59
2019 3 to 10 years in current department or agency 18 82 56
2019 11 to 20 years in current department or agency 20 80 60
2018 3 to 10 years in current department or agency 22 78 57
2018 11 to 20 years in current department or agency 21 79 51

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 59
2020 More than 20 years in current department or agency 0 100 28
2019 Less than 3 years in current department or agency 0 100 22
2019 3 to 10 years in current department or agency 0 100 56
2019 11 to 20 years in current department or agency 0 100 60
2019 More than 20 years in current department or agency 0 100 18
2018 Less than 3 years in current department or agency 0 100 31
2018 3 to 10 years in current department or agency 0 100 57

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 14 86 47
2020 11 to 20 years in current department or agency 22 78 59
2019 3 to 10 years in current department or agency 21 79 56
2019 11 to 20 years in current department or agency 29 71 60
2018 Less than 3 years in current department or agency 24 76 31
2018 3 to 10 years in current department or agency 12 88 57
2018 11 to 20 years in current department or agency 19 81 51
2018 More than 20 years in current department or agency 32 68 23

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 23
2020 3 to 10 years in current department or agency 31 69 47
2020 11 to 20 years in current department or agency 22 78 59
2020 More than 20 years in current department or agency 39 61 28
2019 Less than 3 years in current department or agency 32 68 22
2019 3 to 10 years in current department or agency 41 59 55
2019 11 to 20 years in current department or agency 28 72 60
2019 More than 20 years in current department or agency 38 62 18
2018 Less than 3 years in current department or agency 31 69 31
2018 3 to 10 years in current department or agency 30 70 57
2018 11 to 20 years in current department or agency 36 64 51
2018 More than 20 years in current department or agency 42 58 23

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 14 86 47
2019 3 to 10 years in current department or agency 15 85 55
2019 11 to 20 years in current department or agency 15 85 60
2018 11 to 20 years in current department or agency 13 87 51
2018 More than 20 years in current department or agency 26 74 23

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2019 11 to 20 years in current department or agency 12 88 60
2018 11 to 20 years in current department or agency 10 90 51

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 17 83 47
2020 11 to 20 years in current department or agency 14 86 59
2019 3 to 10 years in current department or agency 13 87 55
2019 11 to 20 years in current department or agency 16 84 60
2018 3 to 10 years in current department or agency 21 79 57

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2019 11 to 20 years in current department or agency 10 90 60
2018 Less than 3 years in current department or agency 0 100 31

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2020 More than 20 years in current department or agency 0 100 28
2018 Less than 3 years in current department or agency 0 100 31

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 10 90 60
2019 More than 20 years in current department or agency 0 100 18
2018 11 to 20 years in current department or agency 10 90 51

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 11 89 47
2020 11 to 20 years in current department or agency 9 91 59
2019 3 to 10 years in current department or agency 11 89 55
2019 11 to 20 years in current department or agency 10 90 60
2018 Less than 3 years in current department or agency 24 76 31

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 23
2020 3 to 10 years in current department or agency 43 57 47
2020 11 to 20 years in current department or agency 60 40 59
2020 More than 20 years in current department or agency 47 53 28
2019 Less than 3 years in current department or agency 50 50 22
2019 3 to 10 years in current department or agency 46 54 55
2019 11 to 20 years in current department or agency 52 48 60
2019 More than 20 years in current department or agency 45 55 18
2018 Less than 3 years in current department or agency 36 64 31
2018 3 to 10 years in current department or agency 51 49 57
2018 11 to 20 years in current department or agency 43 57 51
2018 More than 20 years in current department or agency 40 60 23

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 9 91 53
2018 11 to 20 years in current department or agency 20 80 50

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 53
2018 More than 20 years in current department or agency 0 100 21

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 53
2018 More than 20 years in current department or agency 0 100 21

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2018 Less than 3 years in current department or agency 0 100 31
2018 More than 20 years in current department or agency 0 100 21

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 20 80 28
2018 3 to 10 years in current department or agency 9 91 53
2018 11 to 20 years in current department or agency 19 81 50

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 13 87 53

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 18 82 28
2018 3 to 10 years in current department or agency 14 86 53

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 23
2020 More than 20 years in current department or agency 34 66 28
2018 Less than 3 years in current department or agency 27 73 31
2018 3 to 10 years in current department or agency 26 74 53
2018 11 to 20 years in current department or agency 22 78 50
2018 More than 20 years in current department or agency 24 76 21

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 11 89 53
2018 11 to 20 years in current department or agency 10 90 50

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 23
2020 More than 20 years in current department or agency 48 52 28
2018 Less than 3 years in current department or agency 44 56 31
2018 3 to 10 years in current department or agency 55 45 53
2018 11 to 20 years in current department or agency 44 56 50
2018 More than 20 years in current department or agency 34 66 21

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 31
2018 More than 20 years in current department or agency 0 100 21

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 53 47 23
2020 More than 20 years in current department or agency 68 32 28
2018 Less than 3 years in current department or agency 39 61 31
2018 3 to 10 years in current department or agency 59 41 53
2018 11 to 20 years in current department or agency 52 48 50
2018 More than 20 years in current department or agency 53 47 21

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 31
2018 11 to 20 years in current department or agency 0 100 50

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 17 83 31

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 9 12 2 1 42 8 69 7 610
2020 3 to 10 years in current department or agency 20 15 16 3 2 34 9 63 9 1072
2020 11 to 20 years in current department or agency 21 20 16 3 2 32 5 65 9 977
2020 More than 20 years in current department or agency 26 21 13 3 1 32 4 73 6 710
2019 Less than 3 years in current department or agency 23 12 11 2 2 35 16 70 7 733
2019 3 to 10 years in current department or agency 20 16 16 3 3 34 9 63 10 1098
2019 11 to 20 years in current department or agency 21 17 19 3 3 31 7 61 9 1061
2019 More than 20 years in current department or agency 25 21 16 3 1 30 4 69 7 693
2018 Less than 3 years in current department or agency 23 13 11 1 1 41 10 74 4 910
2018 3 to 10 years in current department or agency 19 19 16 3 3 35 6 63 9 999
2018 11 to 20 years in current department or agency 19 22 19 3 2 29 5 63 8 1021
2018 More than 20 years in current department or agency 25 22 16 2 2 30 3 70 5 617
2017 Less than 3 years in current department or agency 26 12 9 1 2 40 11 76 6 928
2017 3 to 10 years in current department or agency 18 18 15 3 2 36 9 65 8 1211
2017 11 to 20 years in current department or agency 21 20 16 2 2 33 6 67 7 1246
2017 More than 20 years in current department or agency 26 20 16 2 2 30 5 70 5 721
2014 Less than 3 years in current department or agency 19 12 9 1 1 42 15 74 5 614
2014 3 to 10 years in current department or agency 17 19 15 2 2 36 9 65 7 1336
2014 11 to 20 years in current department or agency 18 20 16 2 1 36 6 67 5 1248
2014 More than 20 years in current department or agency 24 22 14 1 0 34 4 74 2 667

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 25 10 2 1 15 2 84 4 611
2020 3 to 10 years in current department or agency 37 31 14 4 2 11 1 78 7 1075
2020 11 to 20 years in current department or agency 40 35 13 3 2 6 1 80 6 977
2020 More than 20 years in current department or agency 45 36 10 3 1 5 0 85 4 716
2019 Less than 3 years in current department or agency 44 25 11 2 2 14 2 82 5 730
2019 3 to 10 years in current department or agency 37 30 13 3 2 12 2 79 6 1100
2019 11 to 20 years in current department or agency 38 34 15 3 2 7 1 79 5 1059
2019 More than 20 years in current department or agency 49 33 10 3 1 5 1 86 3 695
2018 Less than 3 years in current department or agency 43 26 9 1 1 18 2 86 3 911
2018 3 to 10 years in current department or agency 34 31 17 3 3 12 1 74 7 997
2018 11 to 20 years in current department or agency 38 37 14 3 2 6 1 80 5 1026
2018 More than 20 years in current department or agency 42 38 12 2 2 4 0 84 4 619
2017 Less than 3 years in current department or agency 44 25 6 2 1 19 2 88 4 929
2017 3 to 10 years in current department or agency 36 31 13 3 2 13 2 79 6 1208
2017 11 to 20 years in current department or agency 41 34 12 2 1 9 1 83 4 1245
2017 More than 20 years in current department or agency 45 34 10 2 1 7 1 86 3 721
2014 Less than 3 years in current department or agency 37 25 7 1 1 24 5 87 2 614
2014 3 to 10 years in current department or agency 33 33 15 2 1 15 1 78 4 1335
2014 11 to 20 years in current department or agency 36 35 14 2 1 11 1 81 3 1249
2014 More than 20 years in current department or agency 37 41 10 1 0 9 1 87 2 667

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 0 0 41 17 42 0 0 0 59 12
2020 11 to 20 years in current department or agency 9 9 7 12 46 18 0 21 70 11
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 21 7 7 7 0 1 79 14 610
2020 3 to 10 years in current department or agency 49 23 12 7 6 0 2 74 13 1077
2020 11 to 20 years in current department or agency 50 22 11 7 6 0 4 75 13 981
2020 More than 20 years in current department or agency 51 25 12 6 5 0 2 77 11 714

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 30 13 4 5 0 1 78 9 608
2020 3 to 10 years in current department or agency 49 29 11 6 4 0 1 79 10 1078
2020 11 to 20 years in current department or agency 54 27 12 5 2 0 1 81 7 982
2020 More than 20 years in current department or agency 59 26 9 3 2 0 0 86 5 713
2019 Less than 3 years in current department or agency 40 31 13 7 8 0 1 71 15 731
2019 3 to 10 years in current department or agency 47 29 13 6 4 0 1 78 9 1101
2019 11 to 20 years in current department or agency 50 28 12 4 4 0 2 80 8 1063
2019 More than 20 years in current department or agency 53 30 9 4 2 0 1 85 6 692
2018 Less than 3 years in current department or agency 39 29 15 7 7 1 1 70 14 908
2018 3 to 10 years in current department or agency 41 29 18 6 5 0 1 71 11 1000
2018 11 to 20 years in current department or agency 46 29 13 5 3 0 2 78 9 1019
2018 More than 20 years in current department or agency 49 25 15 5 3 0 2 76 8 617
2017 Less than 3 years in current department or agency 30 27 19 10 12 0 2 59 22 926
2017 3 to 10 years in current department or agency 39 27 18 8 5 0 2 68 14 1208
2017 11 to 20 years in current department or agency 43 28 13 8 5 0 3 73 13 1247
2017 More than 20 years in current department or agency 49 24 15 5 5 0 2 75 9 723

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 34 21 13 8 0 1 58 21 611
2020 3 to 10 years in current department or agency 16 27 29 15 12 0 0 44 27 1076
2020 11 to 20 years in current department or agency 16 23 27 17 16 0 0 40 33 983
2020 More than 20 years in current department or agency 16 24 28 18 13 0 1 40 32 716
2019 Less than 3 years in current department or agency 33 31 23 7 6 0 0 64 13 732
2019 3 to 10 years in current department or agency 21 32 27 13 7 0 1 53 20 1100
2019 11 to 20 years in current department or agency 18 29 26 15 11 0 1 48 26 1058
2019 More than 20 years in current department or agency 19 29 25 13 13 0 0 48 26 691
2018 Less than 3 years in current department or agency 32 32 21 8 3 1 1 66 12 909
2018 3 to 10 years in current department or agency 17 31 26 15 9 0 1 49 25 998
2018 11 to 20 years in current department or agency 15 27 28 19 11 0 1 42 30 1023
2018 More than 20 years in current department or agency 14 28 28 19 11 0 0 42 30 615
2017 Less than 3 years in current department or agency 35 32 20 6 4 0 2 69 11 930
2017 3 to 10 years in current department or agency 20 33 26 14 7 0 1 53 20 1211
2017 11 to 20 years in current department or agency 16 27 28 16 11 0 1 44 27 1246
2017 More than 20 years in current department or agency 17 30 27 14 10 0 1 48 25 721

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 30 14 8 6 0 1 72 14 609
2020 3 to 10 years in current department or agency 26 31 21 11 9 0 1 58 21 1074
2020 11 to 20 years in current department or agency 22 29 25 14 9 0 1 51 23 981
2020 More than 20 years in current department or agency 21 31 23 14 10 0 1 52 24 713
2019 Less than 3 years in current department or agency 45 29 16 5 4 0 1 75 9 732
2019 3 to 10 years in current department or agency 33 33 18 9 6 0 1 67 15 1092
2019 11 to 20 years in current department or agency 27 31 22 11 7 0 1 59 19 1060
2019 More than 20 years in current department or agency 23 32 22 12 9 0 1 56 22 690
2018 Less than 3 years in current department or agency 45 29 15 5 2 2 2 77 8 908
2018 3 to 10 years in current department or agency 26 35 21 9 6 0 1 63 15 997
2018 11 to 20 years in current department or agency 20 30 25 16 7 0 2 51 24 1020
2018 More than 20 years in current department or agency 18 31 29 15 7 0 1 49 22 615
2017 Less than 3 years in current department or agency 49 27 12 5 3 0 3 79 9 928
2017 3 to 10 years in current department or agency 27 35 20 10 5 0 2 64 16 1202
2017 11 to 20 years in current department or agency 23 29 25 13 7 0 2 53 21 1242
2017 More than 20 years in current department or agency 20 34 25 14 5 0 2 55 19 720

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 25 19 8 10 1 2 62 18 610
2020 3 to 10 years in current department or agency 24 25 23 14 13 0 1 50 27 1077
2020 11 to 20 years in current department or agency 19 23 25 18 13 1 1 43 31 979
2020 More than 20 years in current department or agency 19 26 26 16 12 0 1 46 28 714
2019 Less than 3 years in current department or agency 42 25 18 8 6 1 1 68 15 729
2019 3 to 10 years in current department or agency 24 28 23 13 9 1 2 54 23 1097
2019 11 to 20 years in current department or agency 18 29 24 16 11 1 1 48 28 1055
2019 More than 20 years in current department or agency 19 28 23 16 11 1 1 49 28 691
2018 Less than 3 years in current department or agency 45 22 16 9 3 2 2 70 13 905
2018 3 to 10 years in current department or agency 22 29 24 13 10 1 1 53 23 996
2018 11 to 20 years in current department or agency 18 25 26 18 11 1 1 43 30 1016
2018 More than 20 years in current department or agency 18 27 28 17 9 0 1 45 27 614
2017 Less than 3 years in current department or agency 44 24 15 9 4 1 3 71 13 928
2017 3 to 10 years in current department or agency 24 29 21 14 9 1 3 54 24 1212
2017 11 to 20 years in current department or agency 17 26 26 17 11 1 2 45 28 1243
2017 More than 20 years in current department or agency 21 26 25 14 8 1 4 50 24 722

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 21 12 5 5 0 3 77 11 609
2020 3 to 10 years in current department or agency 41 26 15 8 8 0 2 69 16 1073
2020 11 to 20 years in current department or agency 36 26 17 9 7 0 4 65 17 971
2020 More than 20 years in current department or agency 35 26 18 10 8 1 3 63 19 711
2019 Less than 3 years in current department or agency 67 17 8 3 1 0 4 88 4 731
2019 3 to 10 years in current department or agency 60 19 10 3 3 0 5 84 6 1097
2019 11 to 20 years in current department or agency 50 22 10 5 4 0 7 78 11 1058
2019 More than 20 years in current department or agency 49 23 11 7 5 0 6 76 12 688
2018 Less than 3 years in current department or agency 70 16 6 2 1 1 4 90 3 908
2018 3 to 10 years in current department or agency 52 24 11 3 3 0 6 82 7 999
2018 11 to 20 years in current department or agency 44 24 14 6 4 0 8 74 11 1019
2018 More than 20 years in current department or agency 44 22 13 8 5 0 9 72 14 615
2017 Less than 3 years in current department or agency 64 15 6 2 1 1 10 89 4 927
2017 3 to 10 years in current department or agency 48 26 10 4 2 0 9 82 7 1207
2017 11 to 20 years in current department or agency 41 26 12 6 4 1 11 75 12 1244
2017 More than 20 years in current department or agency 40 25 14 7 4 0 10 73 12 722

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 28 19 12 10 0 1 59 22 609
2020 3 to 10 years in current department or agency 24 28 22 13 12 0 0 52 25 1076
2020 11 to 20 years in current department or agency 24 26 23 16 11 0 0 51 26 978
2020 More than 20 years in current department or agency 29 30 18 15 8 0 0 59 23 713
2019 Less than 3 years in current department or agency 42 29 16 7 5 0 0 71 13 731
2019 3 to 10 years in current department or agency 37 30 19 7 6 0 1 67 13 1094
2019 11 to 20 years in current department or agency 30 30 21 11 7 0 1 61 18 1062
2019 More than 20 years in current department or agency 35 32 18 8 5 0 1 68 13 692
2018 Less than 3 years in current department or agency 47 27 15 6 4 1 1 75 10 910
2018 3 to 10 years in current department or agency 34 27 22 9 7 0 0 62 16 1001
2018 11 to 20 years in current department or agency 28 29 22 12 9 0 1 57 21 1023
2018 More than 20 years in current department or agency 30 30 21 11 6 0 1 61 18 616
2017 Less than 3 years in current department or agency 43 30 14 6 5 0 1 74 11 923
2017 3 to 10 years in current department or agency 31 33 20 10 6 0 1 65 15 1206
2017 11 to 20 years in current department or agency 27 31 24 10 7 0 1 59 17 1243
2017 More than 20 years in current department or agency 33 31 20 9 4 0 1 66 14 722

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 22 13 6 8 0 10 70 15 610
2020 3 to 10 years in current department or agency 34 22 18 9 9 0 7 61 20 1077
2020 11 to 20 years in current department or agency 26 24 21 12 11 0 5 53 24 977
2020 More than 20 years in current department or agency 31 33 18 8 5 0 4 68 14 712

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 35 14 5 3 1 1 79 7 609
2020 3 to 10 years in current department or agency 35 34 19 7 4 0 1 70 10 1078
2020 11 to 20 years in current department or agency 28 39 20 7 4 1 1 68 11 978
2020 More than 20 years in current department or agency 35 33 20 7 3 1 1 70 10 710
2019 Less than 3 years in current department or agency 42 32 16 5 3 1 1 75 8 733
2019 3 to 10 years in current department or agency 30 38 19 6 5 1 1 69 11 1094
2019 11 to 20 years in current department or agency 27 39 21 8 4 0 1 67 12 1054
2019 More than 20 years in current department or agency 29 38 22 7 3 0 1 67 11 692
2018 Less than 3 years in current department or agency 44 30 16 5 2 2 1 76 7 909
2018 3 to 10 years in current department or agency 30 35 21 8 4 0 1 66 12 1001
2018 11 to 20 years in current department or agency 23 37 24 8 6 1 1 61 14 1019
2018 More than 20 years in current department or agency 22 42 24 8 3 0 1 65 11 618
2017 Less than 3 years in current department or agency 42 29 17 7 2 1 2 73 10 922
2017 3 to 10 years in current department or agency 30 36 19 9 5 0 2 67 14 1209
2017 11 to 20 years in current department or agency 29 35 21 8 5 1 2 65 14 1243
2017 More than 20 years in current department or agency 30 36 21 7 4 1 2 68 11 718

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 29 18 10 3 1 1 68 14 608
2020 3 to 10 years in current department or agency 24 35 23 10 7 0 1 60 17 1076
2020 11 to 20 years in current department or agency 20 36 23 13 7 0 1 56 21 976
2020 More than 20 years in current department or agency 22 36 23 12 6 1 1 58 19 715
2019 Less than 3 years in current department or agency 38 32 18 6 4 0 1 71 10 733
2019 3 to 10 years in current department or agency 25 35 20 12 6 1 1 61 19 1094
2019 11 to 20 years in current department or agency 19 34 26 12 8 0 1 54 20 1057
2019 More than 20 years in current department or agency 21 33 24 14 8 0 1 54 21 696
2018 Less than 3 years in current department or agency 41 32 17 5 3 2 2 75 8 909
2018 3 to 10 years in current department or agency 25 33 24 11 5 0 1 59 17 997
2018 11 to 20 years in current department or agency 19 31 26 16 7 0 1 50 23 1022
2018 More than 20 years in current department or agency 17 36 29 11 7 0 0 53 18 612
2017 Less than 3 years in current department or agency 44 30 15 5 3 1 2 76 8 923
2017 3 to 10 years in current department or agency 26 35 20 11 6 0 1 62 17 1208
2017 11 to 20 years in current department or agency 20 36 24 13 6 0 1 56 19 1246
2017 More than 20 years in current department or agency 21 38 21 11 7 0 1 60 18 720

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 27 16 9 3 0 1 71 13 611
2020 3 to 10 years in current department or agency 33 33 19 8 7 0 1 66 14 1072
2020 11 to 20 years in current department or agency 30 37 18 9 6 0 0 67 14 980
2020 More than 20 years in current department or agency 34 33 17 10 4 1 1 69 14 716
2019 Less than 3 years in current department or agency 38 29 19 7 6 1 0 68 13 729
2019 3 to 10 years in current department or agency 32 34 18 9 6 1 1 66 15 1097
2019 11 to 20 years in current department or agency 29 33 21 9 7 0 1 63 16 1060
2019 More than 20 years in current department or agency 28 37 19 9 6 0 0 66 15 693
2018 Less than 3 years in current department or agency 39 29 17 9 3 1 1 70 12 909
2018 3 to 10 years in current department or agency 30 34 20 9 6 0 1 65 15 994
2018 11 to 20 years in current department or agency 24 34 23 12 6 0 1 59 19 1021
2018 More than 20 years in current department or agency 28 34 23 9 5 0 1 63 14 616
2017 Less than 3 years in current department or agency 38 30 17 9 4 0 2 70 13 922
2017 3 to 10 years in current department or agency 31 33 18 10 6 0 1 65 17 1208
2017 11 to 20 years in current department or agency 30 34 20 10 5 0 2 65 15 1244
2017 More than 20 years in current department or agency 34 35 18 8 4 1 1 70 12 719

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 22 9 6 2 1 1 83 9 612
2020 3 to 10 years in current department or agency 47 26 13 6 6 0 1 74 12 1074
2020 11 to 20 years in current department or agency 43 31 13 7 6 0 0 75 12 973
2020 More than 20 years in current department or agency 52 23 15 6 4 0 1 75 10 710
2019 Less than 3 years in current department or agency 53 23 11 6 5 1 1 78 11 731
2019 3 to 10 years in current department or agency 45 28 13 7 5 0 1 75 12 1095
2019 11 to 20 years in current department or agency 41 28 15 7 7 0 1 71 14 1057
2019 More than 20 years in current department or agency 45 31 13 7 3 0 1 77 10 694

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 30 19 14 6 0 1 61 20 610
2020 3 to 10 years in current department or agency 27 29 22 13 8 0 1 56 21 1075
2020 11 to 20 years in current department or agency 27 33 24 12 4 0 0 59 17 981
2020 More than 20 years in current department or agency 28 32 21 11 7 0 0 60 19 716

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 34 19 6 5 0 1 69 12 609
2020 3 to 10 years in current department or agency 30 34 20 9 5 0 1 65 15 1075
2020 11 to 20 years in current department or agency 29 31 22 12 5 0 0 61 16 980
2020 More than 20 years in current department or agency 28 30 22 11 7 1 1 59 19 717
2019 Less than 3 years in current department or agency 43 29 17 7 3 0 1 73 10 730
2019 3 to 10 years in current department or agency 37 33 18 7 4 1 1 71 11 1095
2019 11 to 20 years in current department or agency 33 30 20 9 5 0 1 65 14 1060
2019 More than 20 years in current department or agency 33 31 18 12 4 0 1 65 17 695
2018 Less than 3 years in current department or agency 39 34 16 5 2 1 1 76 8 904
2018 3 to 10 years in current department or agency 32 35 21 8 3 0 1 67 11 999
2018 11 to 20 years in current department or agency 29 32 20 11 6 0 1 62 18 1018
2018 More than 20 years in current department or agency 26 35 21 12 4 1 1 62 16 614
2017 Less than 3 years in current department or agency 42 33 15 6 3 0 1 75 9 925
2017 3 to 10 years in current department or agency 35 33 17 8 3 1 2 71 11 1204
2017 11 to 20 years in current department or agency 31 34 18 9 5 1 2 66 15 1241
2017 More than 20 years in current department or agency 29 33 20 10 4 1 2 64 14 712

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 29 13 4 3 0 2 79 7 609
2020 3 to 10 years in current department or agency 43 29 17 6 4 0 1 74 10 1069
2020 11 to 20 years in current department or agency 45 32 15 5 2 0 1 78 7 974
2020 More than 20 years in current department or agency 48 29 15 6 2 0 0 78 8 711
2019 Less than 3 years in current department or agency 64 20 9 3 3 0 1 85 6 730
2019 3 to 10 years in current department or agency 57 23 10 5 3 0 2 82 7 1096
2019 11 to 20 years in current department or agency 56 23 10 5 3 0 3 81 9 1054
2019 More than 20 years in current department or agency 56 26 9 3 3 0 2 84 7 693
2018 Less than 3 years in current department or agency 63 19 9 4 2 1 2 84 6 903
2018 3 to 10 years in current department or agency 53 23 11 5 5 0 3 78 10 995
2018 11 to 20 years in current department or agency 51 22 13 7 4 0 3 76 11 1020
2018 More than 20 years in current department or agency 51 26 12 6 3 0 2 78 10 614
2017 Less than 3 years in current department or agency 58 21 12 4 3 0 3 82 7 929
2017 3 to 10 years in current department or agency 55 24 11 5 3 0 2 81 8 1205
2017 11 to 20 years in current department or agency 54 23 11 5 4 0 3 79 9 1244
2017 More than 20 years in current department or agency 54 24 11 6 3 0 2 80 9 722

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 40 19 8 5 0 1 68 12 609
2020 3 to 10 years in current department or agency 25 37 23 9 6 0 0 62 15 1078
2020 11 to 20 years in current department or agency 26 36 24 10 4 0 0 62 14 979
2020 More than 20 years in current department or agency 29 41 20 7 3 0 0 70 10 712

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 14 6 2 2 0 5 90 4 611
2020 3 to 10 years in current department or agency 69 14 7 3 1 1 5 88 4 1069
2020 11 to 20 years in current department or agency 67 16 6 2 2 0 7 90 4 976
2020 More than 20 years in current department or agency 67 18 6 2 2 0 5 90 4 712
2019 Less than 3 years in current department or agency 80 9 3 1 1 1 6 94 2 730
2019 3 to 10 years in current department or agency 74 10 4 1 1 1 8 93 3 1098
2019 11 to 20 years in current department or agency 75 10 4 1 1 1 8 93 2 1057
2019 More than 20 years in current department or agency 77 12 3 1 1 0 7 95 2 692
2018 Less than 3 years in current department or agency 80 10 3 1 0 1 5 95 1 908
2018 3 to 10 years in current department or agency 73 11 6 2 1 1 7 90 3 996
2018 11 to 20 years in current department or agency 72 12 5 1 2 1 6 91 3 1016
2018 More than 20 years in current department or agency 73 14 5 1 0 1 5 93 2 616

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 87 6 1 1 1 0 4 97 2 609
2020 3 to 10 years in current department or agency 81 8 3 2 2 1 4 93 4 1075
2020 11 to 20 years in current department or agency 80 9 3 2 2 1 3 93 4 975
2020 More than 20 years in current department or agency 86 6 3 1 1 1 2 95 2 710
2019 Less than 3 years in current department or agency 80 8 4 2 2 1 3 91 4 730
2019 3 to 10 years in current department or agency 76 11 3 2 3 1 3 91 6 1101
2019 11 to 20 years in current department or agency 73 11 5 3 4 1 3 88 7 1061
2019 More than 20 years in current department or agency 81 9 4 2 2 0 2 92 4 688
2018 Less than 3 years in current department or agency 84 6 3 1 1 1 3 94 2 906
2018 3 to 10 years in current department or agency 73 11 5 2 5 1 3 88 7 997
2018 11 to 20 years in current department or agency 72 12 5 3 3 1 4 89 6 1023
2018 More than 20 years in current department or agency 78 11 5 1 2 1 4 92 3 612
2017 Less than 3 years in current department or agency 80 8 3 2 3 1 4 92 5 926
2017 3 to 10 years in current department or agency 73 12 5 3 3 1 3 88 7 1208
2017 11 to 20 years in current department or agency 75 12 4 2 3 1 4 90 6 1241
2017 More than 20 years in current department or agency 78 10 3 2 2 1 5 93 4 721

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 13 4 2 1 0 2 93 3 609
2020 3 to 10 years in current department or agency 71 17 6 2 1 0 2 91 3 1075
2020 11 to 20 years in current department or agency 70 18 6 2 1 0 2 90 3 980
2020 More than 20 years in current department or agency 74 18 5 1 1 0 1 93 2 710
2019 Less than 3 years in current department or agency 69 19 6 2 2 0 1 90 4 731
2019 3 to 10 years in current department or agency 62 24 8 3 2 0 1 87 5 1097
2019 11 to 20 years in current department or agency 58 26 8 3 3 0 2 86 6 1059
2019 More than 20 years in current department or agency 62 25 8 3 1 0 1 88 4 688
2018 Less than 3 years in current department or agency 73 15 7 2 1 1 1 90 3 910
2018 3 to 10 years in current department or agency 58 23 10 4 3 0 2 83 7 997
2018 11 to 20 years in current department or agency 54 29 10 4 2 0 1 84 6 1023
2018 More than 20 years in current department or agency 59 28 10 3 1 0 1 87 3 619
2017 Less than 3 years in current department or agency 69 18 6 3 1 0 3 90 4 929
2017 3 to 10 years in current department or agency 59 24 8 3 2 0 3 87 6 1206
2017 11 to 20 years in current department or agency 57 26 9 3 2 0 3 85 5 1244
2017 More than 20 years in current department or agency 59 24 10 3 1 0 3 86 4 722

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 12 4 2 1 0 2 93 3 609
2020 3 to 10 years in current department or agency 69 15 7 3 4 0 2 86 7 1075
2020 11 to 20 years in current department or agency 69 16 6 3 3 1 2 87 6 977
2020 More than 20 years in current department or agency 73 15 6 3 2 0 1 89 5 713
2019 Less than 3 years in current department or agency 70 16 7 3 2 0 1 88 5 731
2019 3 to 10 years in current department or agency 64 17 9 3 5 1 2 83 8 1092
2019 11 to 20 years in current department or agency 58 21 9 5 5 0 2 81 10 1057
2019 More than 20 years in current department or agency 64 20 9 4 2 0 1 85 6 689
2018 Less than 3 years in current department or agency 74 13 7 3 1 1 1 89 4 907
2018 3 to 10 years in current department or agency 60 19 8 5 5 1 2 81 10 996
2018 11 to 20 years in current department or agency 53 25 11 6 5 0 1 79 10 1018
2018 More than 20 years in current department or agency 57 24 12 4 3 0 0 81 7 616
2017 Less than 3 years in current department or agency 71 14 5 3 4 0 3 88 7 928
2017 3 to 10 years in current department or agency 61 19 8 4 5 0 3 82 9 1210
2017 11 to 20 years in current department or agency 60 20 8 5 4 0 3 83 9 1246
2017 More than 20 years in current department or agency 62 19 9 3 3 0 3 84 7 721

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 8 2 1 0 0 17 96 1 611
2020 3 to 10 years in current department or agency 66 11 4 1 1 0 17 93 2 1076
2020 11 to 20 years in current department or agency 57 18 6 2 1 0 15 89 4 976
2020 More than 20 years in current department or agency 56 19 8 2 1 0 15 88 3 712
2019 Less than 3 years in current department or agency 68 8 1 1 1 0 22 96 2 728
2019 3 to 10 years in current department or agency 60 11 5 2 1 1 19 90 4 1098
2019 11 to 20 years in current department or agency 53 18 7 3 2 0 17 85 6 1051
2019 More than 20 years in current department or agency 54 17 9 3 2 0 15 85 5 687
2018 Less than 3 years in current department or agency 67 6 2 1 0 1 24 97 1 903
2018 3 to 10 years in current department or agency 55 12 6 2 1 0 23 89 4 993
2018 11 to 20 years in current department or agency 49 21 8 3 1 0 18 85 5 1016
2018 More than 20 years in current department or agency 52 23 9 2 1 0 14 86 4 614
2017 Less than 3 years in current department or agency 65 6 3 2 1 0 24 94 3 921
2017 3 to 10 years in current department or agency 57 14 4 2 1 0 22 91 3 1209
2017 11 to 20 years in current department or agency 51 19 7 3 2 1 18 86 5 1241
2017 More than 20 years in current department or agency 52 20 7 2 1 0 17 88 4 718

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 79 10 4 1 0 1 5 95 1 610
2020 3 to 10 years in current department or agency 75 13 5 1 1 0 5 92 3 1075
2020 11 to 20 years in current department or agency 75 12 3 2 0 0 7 94 2 978
2020 More than 20 years in current department or agency 75 14 3 1 0 0 6 96 1 713
2019 Less than 3 years in current department or agency 77 11 4 1 1 1 6 94 2 730
2019 3 to 10 years in current department or agency 75 13 5 1 0 1 5 94 1 1099
2019 11 to 20 years in current department or agency 71 16 4 1 1 0 7 94 2 1055
2019 More than 20 years in current department or agency 76 15 4 1 0 0 5 95 1 690
2018 Less than 3 years in current department or agency 78 10 4 1 0 1 6 94 1 908
2018 3 to 10 years in current department or agency 70 15 6 1 1 0 7 92 2 997
2018 11 to 20 years in current department or agency 69 17 5 1 1 0 7 92 2 1022
2018 More than 20 years in current department or agency 68 19 5 1 0 0 6 93 1 616
2017 Less than 3 years in current department or agency 77 10 4 1 0 0 7 94 2 922
2017 3 to 10 years in current department or agency 69 14 4 1 1 0 10 93 2 1207
2017 11 to 20 years in current department or agency 69 15 5 1 0 0 10 93 2 1236
2017 More than 20 years in current department or agency 71 14 4 1 0 0 9 94 1 715

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 15 8 3 6 0 1 82 10 612
2020 3 to 10 years in current department or agency 68 18 7 3 3 0 1 88 6 1076
2020 11 to 20 years in current department or agency 67 20 6 2 2 1 2 90 4 980
2020 More than 20 years in current department or agency 77 13 5 1 1 0 3 93 2 713
2019 Less than 3 years in current department or agency 70 12 6 4 6 0 3 85 9 732
2019 3 to 10 years in current department or agency 76 12 4 2 2 1 3 91 5 1100
2019 11 to 20 years in current department or agency 75 14 4 1 2 1 3 92 4 1060
2019 More than 20 years in current department or agency 82 12 2 0 1 0 4 97 1 689
2018 Less than 3 years in current department or agency 70 11 8 4 4 1 2 84 8 910
2018 3 to 10 years in current department or agency 73 11 7 2 4 0 3 87 6 997
2018 11 to 20 years in current department or agency 76 13 5 2 1 0 3 92 3 1021
2018 More than 20 years in current department or agency 80 13 3 1 1 0 2 95 2 616
2017 Less than 3 years in current department or agency 59 15 9 5 9 0 3 77 14 930
2017 3 to 10 years in current department or agency 68 16 5 3 4 1 4 88 7 1209
2017 11 to 20 years in current department or agency 72 16 4 1 2 1 4 92 3 1243
2017 More than 20 years in current department or agency 77 12 3 1 1 1 4 94 3 720

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 29 14 5 4 0 1 77 9 610
2020 3 to 10 years in current department or agency 42 32 16 7 3 0 1 74 10 1074
2020 11 to 20 years in current department or agency 43 31 15 6 3 0 1 76 9 981
2020 More than 20 years in current department or agency 50 30 12 5 2 0 1 81 7 714
2019 Less than 3 years in current department or agency 53 25 14 4 2 0 1 79 7 731
2019 3 to 10 years in current department or agency 53 27 12 4 2 1 2 82 6 1099
2019 11 to 20 years in current department or agency 49 28 13 5 2 0 3 80 7 1057
2019 More than 20 years in current department or agency 56 28 10 3 2 0 1 85 5 689
2018 Less than 3 years in current department or agency 52 25 14 4 2 1 2 80 6 906
2018 3 to 10 years in current department or agency 50 28 14 4 2 0 2 79 6 998
2018 11 to 20 years in current department or agency 45 30 15 4 3 1 2 77 7 1018
2018 More than 20 years in current department or agency 50 31 13 3 2 0 1 82 5 616
2017 Less than 3 years in current department or agency 52 28 12 4 2 0 2 82 6 929
2017 3 to 10 years in current department or agency 49 30 11 5 2 0 3 82 7 1207
2017 11 to 20 years in current department or agency 49 29 13 4 2 0 2 80 7 1241
2017 More than 20 years in current department or agency 53 27 11 4 2 1 2 82 6 722

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 41 16 7 3 0 0 73 11 611
2020 3 to 10 years in current department or agency 26 41 22 6 4 1 0 68 10 1078
2020 11 to 20 years in current department or agency 28 45 19 5 3 0 0 73 8 982
2020 More than 20 years in current department or agency 34 40 19 5 2 0 0 75 7 715

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 36 29 9 4 0 0 58 13 611
2020 3 to 10 years in current department or agency 15 33 35 12 5 0 0 48 17 1079
2020 11 to 20 years in current department or agency 13 31 36 15 6 0 0 44 20 982
2020 More than 20 years in current department or agency 16 27 37 16 3 0 0 44 19 714
2019 Less than 3 years in current department or agency 25 38 26 7 3 0 0 63 10 733
2019 3 to 10 years in current department or agency 20 35 33 8 3 0 0 56 11 1100
2019 11 to 20 years in current department or agency 15 33 35 12 5 0 0 49 16 1063
2019 More than 20 years in current department or agency 16 34 33 13 3 0 0 51 16 688
2018 Less than 3 years in current department or agency 30 41 23 5 1 1 0 71 5 909
2018 3 to 10 years in current department or agency 17 38 30 12 3 0 0 55 15 1001
2018 11 to 20 years in current department or agency 15 29 37 15 4 0 0 44 19 1022
2018 More than 20 years in current department or agency 15 31 36 15 3 0 0 46 18 619
2017 Less than 3 years in current department or agency 21 43 26 6 3 0 1 65 9 929
2017 3 to 10 years in current department or agency 14 34 36 11 3 0 0 49 14 1213
2017 11 to 20 years in current department or agency 10 30 39 14 6 0 1 41 20 1246
2017 More than 20 years in current department or agency 14 29 40 11 5 0 1 43 16 724

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 15 36 25 13 0 0 39 25 611
2020 3 to 10 years in current department or agency 10 19 40 22 10 0 0 32 29 1076
2020 11 to 20 years in current department or agency 10 20 40 22 8 0 0 29 31 981
2020 More than 20 years in current department or agency 10 21 37 22 10 0 0 32 31 716
2019 Less than 3 years in current department or agency 6 14 37 27 16 0 0 43 20 728
2019 3 to 10 years in current department or agency 8 15 37 26 13 0 0 39 23 1098
2019 11 to 20 years in current department or agency 9 19 37 25 9 0 0 34 28 1059
2019 More than 20 years in current department or agency 7 20 37 25 11 0 0 36 27 686
2018 Less than 3 years in current department or agency 5 10 31 32 22 0 1 54 14 909
2018 3 to 10 years in current department or agency 8 15 37 29 10 0 0 40 23 990
2018 11 to 20 years in current department or agency 9 20 39 24 8 0 0 32 29 1016
2018 More than 20 years in current department or agency 7 20 42 23 8 0 0 31 26 612
2017 Less than 3 years in current department or agency 4 10 30 33 22 0 0 55 15 930
2017 3 to 10 years in current department or agency 6 16 40 25 12 0 0 38 22 1208
2017 11 to 20 years in current department or agency 7 18 40 23 9 1 1 33 26 1246
2017 More than 20 years in current department or agency 5 19 39 24 11 1 1 36 24 724

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 37 10 2 1 3 0 86 4 606
2020 3 to 10 years in current department or agency 43 39 10 4 2 1 0 84 6 1074
2020 11 to 20 years in current department or agency 46 40 8 3 2 1 0 87 5 979
2020 More than 20 years in current department or agency 54 36 6 2 1 1 0 91 2 710
2019 Less than 3 years in current department or agency 34 42 11 5 3 4 0 80 8 733
2019 3 to 10 years in current department or agency 33 42 14 6 2 2 0 77 8 1100
2019 11 to 20 years in current department or agency 34 45 14 5 2 1 0 80 7 1058
2019 More than 20 years in current department or agency 39 44 10 4 1 1 0 85 5 688
2018 Less than 3 years in current department or agency 36 38 13 5 1 7 0 80 6 910
2018 3 to 10 years in current department or agency 32 43 13 6 3 2 0 77 9 1001
2018 11 to 20 years in current department or agency 32 45 15 5 2 1 0 78 8 1024
2018 More than 20 years in current department or agency 36 49 10 3 2 0 0 85 5 616
2017 Less than 3 years in current department or agency 25 36 15 8 5 11 1 69 14 929
2017 3 to 10 years in current department or agency 22 43 18 9 4 4 0 68 13 1212
2017 11 to 20 years in current department or agency 25 48 15 6 4 3 0 75 10 1247
2017 More than 20 years in current department or agency 31 45 13 4 3 5 0 80 7 722

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 34 12 5 4 4 0 79 9 610
2020 3 to 10 years in current department or agency 35 33 15 10 4 4 0 70 14 1074
2020 11 to 20 years in current department or agency 34 36 13 11 4 2 0 72 15 977
2020 More than 20 years in current department or agency 43 32 12 8 2 3 0 78 10 711

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 29 9 9 6 3 0 74 16 610
2020 3 to 10 years in current department or agency 40 28 12 10 8 1 0 70 18 1074
2020 11 to 20 years in current department or agency 36 32 13 11 6 2 0 70 17 982
2020 More than 20 years in current department or agency 44 30 9 9 7 1 0 75 15 715

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 27 8 4 2 5 1 86 6 610
2020 3 to 10 years in current department or agency 51 28 12 3 2 3 1 82 6 1071
2020 11 to 20 years in current department or agency 46 32 11 4 2 4 1 81 7 972
2020 More than 20 years in current department or agency 55 27 10 2 2 3 1 85 4 710

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 34 12 5 2 2 0 81 7 609
2020 3 to 10 years in current department or agency 35 35 17 8 3 1 0 71 11 1077
2020 11 to 20 years in current department or agency 33 38 15 9 3 1 0 72 13 980
2020 More than 20 years in current department or agency 39 36 15 6 3 1 0 75 10 713
2019 Less than 3 years in current department or agency 36 38 13 7 4 3 0 76 11 732
2019 3 to 10 years in current department or agency 28 41 16 8 4 2 1 71 13 1102
2019 11 to 20 years in current department or agency 26 40 17 10 5 2 0 67 15 1062
2019 More than 20 years in current department or agency 30 42 15 8 4 1 0 74 11 693
2018 Less than 3 years in current department or agency 42 36 12 4 2 3 0 81 6 910
2018 3 to 10 years in current department or agency 31 38 16 8 5 1 0 70 13 1000
2018 11 to 20 years in current department or agency 24 41 18 11 5 2 0 66 16 1024
2018 More than 20 years in current department or agency 30 43 14 8 4 1 0 74 12 622
2017 Less than 3 years in current department or agency 35 40 12 6 3 4 0 78 10 931
2017 3 to 10 years in current department or agency 23 40 18 11 6 2 0 65 17 1210
2017 11 to 20 years in current department or agency 21 45 17 10 6 2 0 67 16 1245
2017 More than 20 years in current department or agency 26 45 17 5 5 2 0 73 10 725

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 35 6 5 0 2 0 88 5 610
2020 3 to 10 years in current department or agency 46 38 8 6 1 1 0 85 7 1078
2020 11 to 20 years in current department or agency 46 41 7 4 1 0 0 87 6 983
2020 More than 20 years in current department or agency 52 38 7 3 1 0 0 90 3 715

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 34 7 4 0 2 0 88 4 609
2020 3 to 10 years in current department or agency 46 36 10 5 2 1 0 83 6 1071
2020 11 to 20 years in current department or agency 48 37 9 4 1 1 0 85 5 981
2020 More than 20 years in current department or agency 53 36 7 3 1 0 0 89 4 713

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 32 18 7 1 3 2 73 8 609
2020 3 to 10 years in current department or agency 32 35 20 8 2 1 2 69 10 1070
2020 11 to 20 years in current department or agency 33 38 20 6 2 1 1 72 8 978
2020 More than 20 years in current department or agency 41 36 15 4 2 1 2 79 5 709

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 29 11 3 0 3 3 86 3 610
2020 3 to 10 years in current department or agency 45 32 14 3 1 2 3 81 4 1076
2020 11 to 20 years in current department or agency 45 34 12 3 1 2 3 83 4 982
2020 More than 20 years in current department or agency 51 30 11 2 0 2 4 86 2 713

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 83 12 2 0 0 3 0 98 0 609
2020 3 to 10 years in current department or agency 78 16 3 0 0 2 0 96 0 1073
2020 11 to 20 years in current department or agency 79 17 2 0 0 1 0 98 1 981
2020 More than 20 years in current department or agency 79 17 2 0 0 1 0 97 0 713

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 33 6 3 1 3 0 90 4 611
2020 3 to 10 years in current department or agency 56 32 6 3 1 1 0 89 4 1073
2020 11 to 20 years in current department or agency 60 31 5 2 1 1 0 92 3 975
2020 More than 20 years in current department or agency 67 28 4 1 0 1 0 95 1 706

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 29 7 4 2 2 0 87 7 610
2020 3 to 10 years in current department or agency 53 27 9 5 3 1 0 82 9 1075
2020 11 to 20 years in current department or agency 50 31 9 6 3 1 0 82 9 977
2020 More than 20 years in current department or agency 57 28 6 5 3 1 0 86 8 712

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 28 4 1 1 2 1 94 2 611
2020 3 to 10 years in current department or agency 59 26 9 3 2 1 1 86 5 1077
2020 11 to 20 years in current department or agency 57 30 7 3 1 1 1 89 5 979
2020 More than 20 years in current department or agency 64 25 6 4 1 1 0 90 5 714

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 34 14 15 4 3 3 65 20 110
2020 3 to 10 years in current department or agency 18 47 13 13 5 1 2 68 19 339
2020 11 to 20 years in current department or agency 19 48 16 14 2 1 0 68 16 509
2020 More than 20 years in current department or agency 22 49 14 10 2 1 1 72 13 435
2019 Less than 3 years in current department or agency 23 41 14 9 3 5 5 71 13 92
2019 3 to 10 years in current department or agency 18 45 14 9 3 5 7 71 14 349
2019 11 to 20 years in current department or agency 17 47 15 12 4 2 4 68 16 540
2019 More than 20 years in current department or agency 17 49 12 12 4 2 5 71 17 405

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 90 10 110
2020 3 to 10 years in current department or agency 99 1 339
2020 11 to 20 years in current department or agency 99 1 509
2020 More than 20 years in current department or agency 99 1 437

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 29 13 23 12 1 2 51 36 97
2020 3 to 10 years in current department or agency 13 32 21 23 10 0 1 46 33 336
2020 11 to 20 years in current department or agency 12 31 22 24 9 1 0 44 34 502
2020 More than 20 years in current department or agency 18 35 18 17 10 1 0 54 28 431
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 605
2020 3 to 10 years in current department or agency 8 92 1070
2020 11 to 20 years in current department or agency 9 91 974
2020 More than 20 years in current department or agency 9 91 708

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 604
2020 3 to 10 years in current department or agency 12 88 1072
2020 11 to 20 years in current department or agency 12 88 973
2020 More than 20 years in current department or agency 12 88 713
2019 Less than 3 years in current department or agency 11 89 732
2019 3 to 10 years in current department or agency 13 87 1099
2019 11 to 20 years in current department or agency 14 86 1062
2019 More than 20 years in current department or agency 10 90 693
2017 Less than 3 years in current department or agency 12 88 929
2017 3 to 10 years in current department or agency 14 86 1210
2017 11 to 20 years in current department or agency 14 86 1244
2017 More than 20 years in current department or agency 10 90 721
2014 Less than 3 years in current department or agency 11 89 613
2014 3 to 10 years in current department or agency 12 88 1336
2014 11 to 20 years in current department or agency 9 91 1245
2014 More than 20 years in current department or agency 8 92 668

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 63
2020 3 to 10 years in current department or agency 50 50 129
2020 11 to 20 years in current department or agency 57 43 114
2020 More than 20 years in current department or agency 69 31 88

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 79 21 63
2020 3 to 10 years in current department or agency 83 17 129
2020 11 to 20 years in current department or agency 83 17 114
2020 More than 20 years in current department or agency 82 18 88
2019 Less than 3 years in current department or agency 84 16 81
2019 3 to 10 years in current department or agency 91 9 146
2019 11 to 20 years in current department or agency 83 17 151
2019 More than 20 years in current department or agency 87 13 69
2017 Less than 3 years in current department or agency 83 17 105
2017 3 to 10 years in current department or agency 78 22 169
2017 11 to 20 years in current department or agency 84 16 176
2017 More than 20 years in current department or agency 80 20 74
2014 Less than 3 years in current department or agency 76 24 72
2014 3 to 10 years in current department or agency 82 18 161
2014 11 to 20 years in current department or agency 88 12 114
2014 More than 20 years in current department or agency 90 10 53

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 33 2 11 0 4 0 86 12 50
2020 3 to 10 years in current department or agency 43 40 9 6 2 0 0 83 8 108
2020 11 to 20 years in current department or agency 52 35 5 4 3 0 0 87 8 94
2020 More than 20 years in current department or agency 61 28 4 5 1 1 0 90 7 73
2019 Less than 3 years in current department or agency 51 30 8 10 0 0 2 82 11 68
2019 3 to 10 years in current department or agency 52 30 4 7 7 0 0 82 14 131
2019 11 to 20 years in current department or agency 47 32 4 10 6 0 0 79 17 125
2019 More than 20 years in current department or agency 34 44 10 12 0 0 0 78 12 59
2017 Less than 3 years in current department or agency 52 33 7 5 3 0 0 85 8 87
2017 3 to 10 years in current department or agency 49 39 1 4 6 1 1 89 10 132
2017 11 to 20 years in current department or agency 48 37 5 7 3 0 0 85 10 147
2017 More than 20 years in current department or agency 55 33 4 4 5 0 0 88 9 59
2014 Less than 3 years in current department or agency 43 46 3 6 2 0 0 89 8 55
2014 3 to 10 years in current department or agency 58 28 4 8 2 0 0 86 10 132
2014 11 to 20 years in current department or agency 53 35 5 4 3 0 0 88 7 100
2014 More than 20 years in current department or agency 56 23 6 6 4 4 0 82 11 48

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 28 7 4 1 3 4 87 6 610
2020 3 to 10 years in current department or agency 48 31 8 5 2 2 3 85 7 1076
2020 11 to 20 years in current department or agency 45 34 10 3 2 3 3 84 5 976
2020 More than 20 years in current department or agency 54 30 7 4 1 2 3 88 5 716
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 62 19 2 78 22 611
2020 3 to 10 years in current department or agency 12 70 17 1 86 14 1080
2020 11 to 20 years in current department or agency 7 79 14 0 92 8 983
2020 More than 20 years in current department or agency 6 84 10 0 94 6 716

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 102
2020 3 to 10 years in current department or agency 63 37 125
2020 11 to 20 years in current department or agency 71 29 68
2020 More than 20 years in current department or agency 43 57 39

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 25 13 17 20 3 2 47 39 102
2020 3 to 10 years in current department or agency 22 24 17 18 12 2 6 50 32 125
2020 11 to 20 years in current department or agency 21 26 14 22 13 1 3 49 36 69
2020 More than 20 years in current department or agency 21 16 15 11 24 3 10 43 40 40

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 17 14 16 33 3 3 33 52 102
2020 3 to 10 years in current department or agency 17 20 14 21 11 3 15 45 38 125
2020 11 to 20 years in current department or agency 21 17 15 20 14 0 13 43 40 69
2020 More than 20 years in current department or agency 17 17 19 9 21 2 15 41 36 40

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 16 7 2 3 4 16 85 6 610
2020 3 to 10 years in current department or agency 56 16 8 5 3 2 11 82 8 1074
2020 11 to 20 years in current department or agency 56 18 9 3 2 2 9 83 6 983
2020 More than 20 years in current department or agency 57 13 9 5 3 1 12 81 9 714
2019 Less than 3 years in current department or agency 54 16 10 6 5 1 8 77 12 727
2019 3 to 10 years in current department or agency 54 18 10 5 5 1 7 79 11 1090
2019 11 to 20 years in current department or agency 53 18 11 5 5 1 7 77 11 1058
2019 More than 20 years in current department or agency 57 18 10 5 4 0 7 80 9 689
2018 Less than 3 years in current department or agency 55 14 7 4 4 4 12 82 10 910
2018 3 to 10 years in current department or agency 60 13 9 5 5 1 6 79 11 999
2018 11 to 20 years in current department or agency 58 13 9 4 5 1 9 79 11 1020
2018 More than 20 years in current department or agency 58 17 8 6 3 0 8 82 10 617
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