2020 Public Service Employee Survey Results for Statistics Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 27 45 7 18 4 0 0 71 22 105
2020 IS-02 36 55 9 0 0 0 0 91 0 11
2020 IS-03 21 48 6 19 6 0 0 69 25 48
2020 IS-04 29 43 4 21 4 0 0 71 25 28
2020 IS-05 20 40 10 30 0 0 0 60 30 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 75 16 5 3 1 0 0 91 4 105
2020 IS-02 91 9 0 0 0 0 0 100 0 11
2020 IS-03 79 13 2 4 2 0 0 92 6 48
2020 IS-04 68 25 4 4 0 0 0 93 4 28
2020 IS-05 50 30 20 0 0 0 0 80 0 10
2017 IS 67 28 0 3 1 0 1 96 4 95
2017 IS-03 61 34 0 2 2 0 2 96 4 56
2017 IS-04 75 19 0 6 0 0 0 94 6 16
2017 IS-05 80 20 0 0 0 0 0 100 0 10
2014 IS 73 21 3 2 1 0 0 94 3 94
2014 IS-02 80 20 0 0 0 0 0 100 0 10
2014 IS-03 70 21 4 4 0 0 0 91 4 46
2014 IS-04 70 26 4 0 0 0 0 96 0 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 28 40 12 17 2 1 0 69 19 104
2020 IS-02 55 27 9 9 0 0 0 82 9 11
2020 IS-03 30 38 11 17 2 2 0 70 20 47
2020 IS-04 11 46 11 29 4 0 0 57 32 28
2020 IS-05 10 60 20 10 0 0 0 70 10 10
2019 IS 41 36 4 14 5 0 0 77 19 100
2019 IS-03 50 30 0 12 8 0 0 80 20 50
2019 IS-04 35 35 5 20 5 0 0 70 25 20
2019 IS-05 20 50 30 0 0 0 0 70 0 10
2017 IS 31 42 7 11 9 0 0 73 20 95
2017 IS-03 25 48 9 9 9 0 0 73 18 56
2017 IS-04 50 19 0 19 13 0 0 69 31 16
2017 IS-05 30 40 10 10 10 0 0 70 20 10
2014 IS 56 31 7 3 2 0 0 87 5 94
2014 IS-02 40 60 0 0 0 0 0 100 0 10
2014 IS-03 52 31 9 7 2 0 0 83 9 46
2014 IS-04 65 22 13 0 0 0 0 87 0 23

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 23 31 19 14 11 1 1 55 25 104
2020 IS-02 64 9 18 0 9 0 0 73 9 11
2020 IS-03 26 36 15 6 15 2 0 63 22 47
2020 IS-04 14 29 18 29 7 0 4 44 37 28
2020 IS-05 10 0 50 30 10 0 0 10 40 10
2019 IS 25 37 11 19 7 0 1 63 26 100
2019 IS-03 37 27 10 20 6 0 0 63 27 49
2019 IS-04 11 42 11 21 11 0 5 56 33 19
2019 IS-05 0 45 27 18 9 0 0 45 27 11
2018 IS 23 47 14 8 5 1 2 72 13 86
2018 IS-03 24 41 12 10 8 2 2 68 19 49
2018 IS-04 17 56 17 6 0 0 6 76 6 18
2017 IS 29 44 10 11 5 0 0 73 17 95
2017 IS-03 16 52 11 13 9 0 0 68 21 56
2017 IS-04 44 31 6 19 0 0 0 75 19 16
2017 IS-05 40 40 20 0 0 0 0 80 0 10
2014 IS 25 47 18 6 2 0 1 73 9 93
2014 IS-02 30 50 20 0 0 0 0 80 0 10
2014 IS-03 13 62 16 4 4 0 0 75 9 45
2014 IS-04 35 26 26 9 0 0 4 64 9 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 30 35 16 13 3 1 1 67 17 105
2020 IS-02 45 27 9 9 0 0 9 80 10 11
2020 IS-03 33 31 15 15 4 2 0 66 19 48
2020 IS-04 21 43 18 18 0 0 0 64 18 28
2020 IS-05 30 10 40 10 10 0 0 40 20 10
2019 IS 48 37 9 4 2 0 0 85 6 102
2019 IS-03 48 38 8 4 2 0 0 86 6 50
2019 IS-04 45 35 15 5 0 0 0 80 5 20
2019 IS-05 36 45 18 0 0 0 0 82 0 11
2017 IS 52 36 5 3 4 0 0 88 7 95
2017 IS-03 52 34 7 4 4 0 0 86 7 56
2017 IS-04 63 31 0 0 6 0 0 94 6 16
2017 IS-05 50 40 10 0 0 0 0 90 0 10
2014 IS 55 32 10 2 0 0 0 87 2 94
2014 IS-02 50 50 0 0 0 0 0 100 0 10
2014 IS-03 52 37 8 2 0 0 0 90 2 46
2014 IS-04 70 13 17 0 0 0 0 83 0 23

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 29 14 14 9 0 2 62 23 105
2020 IS-02 27 45 9 0 9 0 9 80 10 11
2020 IS-03 40 33 10 8 6 0 2 74 15 48
2020 IS-04 32 21 18 21 7 0 0 54 29 28
2020 IS-05 10 10 20 40 20 0 0 20 60 10
2019 IS 51 29 9 10 1 0 0 80 11 102
2019 IS-03 58 26 8 8 0 0 0 84 8 50
2019 IS-04 60 20 0 20 0 0 0 80 20 20
2019 IS-05 36 27 27 9 0 0 0 64 9 11
2018 IS 35 41 10 10 2 0 1 76 13 86
2018 IS-03 43 35 12 8 2 0 0 78 10 49
2018 IS-04 22 33 11 22 6 0 6 59 29 18
2017 IS 42 36 10 9 3 0 0 78 12 95
2017 IS-03 48 29 11 9 4 0 0 77 13 56
2017 IS-04 44 38 6 13 0 0 0 81 13 16
2017 IS-05 20 60 10 10 0 0 0 80 10 10
2014 IS 52 31 10 3 2 0 1 84 5 94
2014 IS-02 40 20 40 0 0 0 0 60 0 10
2014 IS-03 50 39 6 0 4 0 0 90 4 46
2014 IS-04 61 22 9 4 0 0 4 86 5 23

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 39 33 10 13 4 0 0 72 17 105
2020 IS-02 36 36 18 0 9 0 0 73 9 11
2020 IS-03 48 33 8 6 4 0 0 81 10 48
2020 IS-04 29 36 7 29 0 0 0 64 29 28
2020 IS-05 30 30 10 20 10 0 0 60 30 10
2019 IS 43 37 13 6 2 0 0 79 8 101
2019 IS-03 47 33 10 8 2 0 0 80 10 49
2019 IS-04 35 45 10 10 0 0 0 80 10 20
2019 IS-05 18 45 36 0 0 0 0 64 0 11
2018 IS 30 52 7 9 1 0 0 83 10 86
2018 IS-03 33 49 8 8 2 0 0 82 10 49
2018 IS-04 17 67 6 11 0 0 0 83 11 18
2017 IS 46 41 6 6 0 1 0 87 6 94
2017 IS-03 40 42 9 7 0 2 0 83 7 55
2017 IS-04 75 25 0 0 0 0 0 100 0 16
2017 IS-05 20 60 10 10 0 0 0 80 10 10
2014 IS 39 43 10 6 1 0 0 83 7 94
2014 IS-02 30 50 10 10 0 0 0 80 10 10
2014 IS-03 39 45 9 4 2 0 0 85 7 46
2014 IS-04 43 39 13 4 0 0 0 83 4 23

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 31 12 12 6 0 0 70 18 105
2020 IS-02 55 45 0 0 0 0 0 100 0 11
2020 IS-03 42 27 10 15 6 0 0 69 21 48
2020 IS-04 36 36 7 14 7 0 0 71 21 28
2020 IS-05 20 20 30 20 10 0 0 40 30 10
2019 IS 37 40 8 9 6 0 0 77 15 102
2019 IS-03 44 34 10 6 6 0 0 78 12 50
2019 IS-04 25 45 5 20 5 0 0 70 25 20
2019 IS-05 18 55 18 9 0 0 0 73 9 11
2018 IS 25 39 15 12 9 0 0 64 21 85
2018 IS-03 27 33 18 14 8 0 0 59 22 49
2018 IS-04 12 53 12 12 12 0 0 65 24 17
2017 IS 30 38 16 10 5 1 0 69 15 94
2017 IS-03 31 29 20 13 5 2 0 61 19 55
2017 IS-04 25 63 6 6 0 0 0 88 6 16
2017 IS-05 20 30 30 10 10 0 0 50 20 10
2014 IS 22 58 11 2 6 0 0 81 9 94
2014 IS-02 40 40 10 0 10 0 0 80 10 10
2014 IS-03 24 63 4 2 7 0 0 87 9 46
2014 IS-04 13 57 22 4 4 0 0 70 9 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 38 12 12 2 0 0 75 13 104
2020 IS-02 64 36 0 0 0 0 0 100 0 11
2020 IS-03 40 32 13 13 2 0 0 72 15 47
2020 IS-04 32 43 11 11 4 0 0 75 14 28
2020 IS-05 20 40 20 20 0 0 0 60 20 10
2019 IS 42 46 6 5 2 0 0 87 7 101
2019 IS-03 42 46 8 4 0 0 0 88 4 50
2019 IS-04 42 42 5 11 0 0 0 84 11 19
2019 IS-05 18 64 9 9 0 0 0 82 9 11
2018 IS 38 42 7 12 1 0 0 80 13 85
2018 IS-03 33 45 6 14 2 0 0 78 16 49
2018 IS-04 39 44 11 6 0 0 0 83 6 18
2017 IS 46 39 10 4 1 0 0 85 5 94
2017 IS-03 36 49 7 7 0 0 0 85 7 55
2017 IS-04 81 6 6 0 6 0 0 88 6 16
2017 IS-05 30 30 40 0 0 0 0 60 0 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 36 5 10 3 0 0 83 12 105
2020 IS-02 73 27 0 0 0 0 0 100 0 11
2020 IS-03 54 33 6 4 2 0 0 88 6 48
2020 IS-04 25 50 4 18 4 0 0 75 21 28
2020 IS-05 30 30 10 20 10 0 0 60 30 10
2019 IS 40 44 9 7 1 0 0 83 8 101
2019 IS-03 40 46 6 8 0 0 0 86 8 50
2019 IS-04 37 37 21 0 5 0 0 74 5 19
2019 IS-05 36 45 9 9 0 0 0 82 9 11
2018 IS 49 40 4 6 1 0 0 89 7 85
2018 IS-03 55 33 4 6 2 0 0 88 8 49
2018 IS-04 56 33 6 6 0 0 0 89 6 18
2017 IS 54 36 7 2 2 0 0 89 4 93
2017 IS-03 48 37 7 4 4 0 0 85 7 54
2017 IS-04 75 19 6 0 0 0 0 94 0 16
2017 IS-05 20 70 10 0 0 0 0 90 0 10
2014 IS 52 36 7 3 1 0 0 88 4 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 50 37 9 2 2 0 0 87 4 46
2014 IS-04 48 39 4 9 0 0 0 87 9 23

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 28 14 11 5 0 0 70 16 105
2020 IS-02 73 27 0 0 0 0 0 100 0 11
2020 IS-03 48 21 17 6 8 0 0 69 15 48
2020 IS-04 29 36 14 18 4 0 0 64 21 28
2020 IS-05 20 30 20 30 0 0 0 50 30 10
2019 IS 41 35 12 8 4 0 0 76 12 102
2019 IS-03 44 30 18 4 4 0 0 74 8 50
2019 IS-04 35 40 10 15 0 0 0 75 15 20
2019 IS-05 36 36 0 27 0 0 0 73 27 11
2018 IS 28 44 5 16 7 0 0 72 24 85
2018 IS-03 31 37 8 18 6 0 0 67 24 49
2018 IS-04 17 67 0 6 11 0 0 83 17 18
2017 IS 36 39 10 12 3 0 0 76 15 94
2017 IS-03 27 45 11 15 2 0 0 73 16 55
2017 IS-04 50 31 13 6 0 0 0 81 6 16
2017 IS-05 30 30 10 20 10 0 0 60 30 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 48 31 15 5 1 0 1 79 6 103
2020 IS-02 73 18 0 0 0 0 9 100 0 11
2020 IS-03 56 31 10 2 0 0 0 88 2 48
2020 IS-04 33 37 22 4 4 0 0 70 7 27
2020 IS-05 30 20 30 20 0 0 0 50 20 10
2019 IS 54 32 11 3 0 0 0 86 3 101
2019 IS-03 57 31 8 4 0 0 0 88 4 49
2019 IS-04 45 30 20 5 0 0 0 75 5 20
2019 IS-05 45 36 18 0 0 0 0 82 0 11
2018 IS 51 38 6 5 0 0 0 89 5 84
2018 IS-03 54 35 4 6 0 0 0 90 6 48
2018 IS-04 50 50 0 0 0 0 0 100 0 18
2017 IS 53 37 9 1 0 0 0 90 1 94
2017 IS-03 52 34 13 2 0 0 0 86 2 56
2017 IS-04 75 25 0 0 0 0 0 100 0 16
2017 IS-05 30 60 10 0 0 0 0 90 0 10
2014 IS 60 30 9 2 0 0 0 89 2 94
2014 IS-02 50 50 0 0 0 0 0 100 0 10
2014 IS-03 61 30 7 2 0 0 0 91 2 46
2014 IS-04 57 22 17 4 0 0 0 78 4 23

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 29 36 18 12 5 0 1 65 17 104
2020 IS-02 55 36 0 0 0 0 9 100 0 11
2020 IS-03 34 34 11 13 9 0 0 68 21 47
2020 IS-04 11 46 29 11 4 0 0 57 14 28
2020 IS-05 30 20 20 30 0 0 0 50 30 10
2019 IS 34 32 12 16 6 0 0 67 22 102
2019 IS-03 32 38 10 16 4 0 0 70 20 50
2019 IS-04 30 30 15 15 10 0 0 60 25 20
2019 IS-05 36 18 27 18 0 0 0 55 18 11
2018 IS 32 38 13 7 11 0 0 69 18 85
2018 IS-03 41 27 14 8 10 0 0 67 18 49
2018 IS-04 11 61 11 6 11 0 0 72 17 18
2017 IS 33 41 10 10 6 0 0 74 16 93
2017 IS-03 32 39 13 11 5 0 0 71 16 56
2017 IS-04 25 56 6 6 6 0 0 81 13 16
2014 IS 28 50 10 9 3 0 0 78 13 94
2014 IS-02 30 60 10 0 0 0 0 90 0 10
2014 IS-03 20 59 11 6 4 0 0 79 10 46
2014 IS-04 30 48 4 17 0 0 0 78 17 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 35 38 19 5 3 0 0 73 8 105
2020 IS-02 73 18 9 0 0 0 0 91 0 11
2020 IS-03 38 40 8 10 4 0 0 77 15 48
2020 IS-04 21 54 21 0 4 0 0 75 4 28
2020 IS-05 30 10 60 0 0 0 0 40 0 10
2019 IS 39 39 12 8 2 0 0 78 10 102
2019 IS-03 40 38 12 8 2 0 0 78 10 50
2019 IS-04 30 55 5 10 0 0 0 85 10 20
2019 IS-05 36 27 36 0 0 0 0 64 0 11
2018 IS 30 42 12 7 8 0 0 72 16 83
2018 IS-03 30 43 11 11 6 0 0 72 17 47
2018 IS-04 17 61 11 6 6 0 0 78 11 18
2017 IS 35 32 17 8 7 1 0 68 15 94
2017 IS-03 36 27 20 5 11 2 0 64 16 56
2017 IS-04 13 63 13 13 0 0 0 75 13 16
2017 IS-05 20 30 30 20 0 0 0 50 20 10
2014 IS 39 36 11 8 5 0 0 76 14 94
2014 IS-02 30 60 0 0 10 0 0 90 10 10
2014 IS-03 44 35 11 4 7 0 0 79 10 46
2014 IS-04 35 35 17 13 0 0 0 70 13 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 28 41 17 10 3 1 0 69 13 105
2020 IS-02 55 36 9 0 0 0 0 91 0 11
2020 IS-03 31 42 15 10 2 0 0 73 13 48
2020 IS-04 21 39 21 11 4 4 0 63 15 28
2020 IS-05 10 40 20 20 10 0 0 50 30 10
2019 IS 34 40 11 10 5 0 0 74 15 100
2019 IS-03 33 37 14 12 4 0 0 69 16 49
2019 IS-04 45 35 5 5 10 0 0 80 15 20
2019 IS-05 18 55 9 18 0 0 0 73 18 11
2018 IS 31 32 15 18 5 0 0 62 22 85
2018 IS-03 33 27 12 22 6 0 0 59 29 49
2018 IS-04 17 44 22 11 6 0 0 61 17 18
2017 IS 40 40 10 7 2 0 0 81 9 94
2017 IS-03 37 45 11 5 2 0 0 82 7 56
2017 IS-04 38 44 6 6 6 0 0 81 13 16
2017 IS-05 30 30 20 20 0 0 0 60 20 10
2014 IS 43 38 10 3 5 0 0 81 9 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 42 39 8 4 7 0 0 81 11 46
2014 IS-04 43 39 9 4 4 0 0 83 9 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 46 30 16 8 1 0 0 75 9 105
2020 IS-02 45 36 18 0 0 0 0 82 0 11
2020 IS-03 54 29 13 4 0 0 0 83 4 48
2020 IS-04 39 29 18 11 4 0 0 68 14 28
2020 IS-05 30 20 30 20 0 0 0 50 20 10
2019 IS 50 34 10 4 2 0 0 84 6 101
2019 IS-03 53 35 8 2 2 0 0 88 4 49
2019 IS-04 50 25 15 10 0 0 0 75 10 20
2019 IS-05 45 27 27 0 0 0 0 73 0 11
2018 IS 40 42 10 6 2 0 0 82 8 84
2018 IS-03 41 45 8 4 2 0 0 86 6 49
2018 IS-04 35 41 6 12 6 0 0 76 18 17
2017 IS 43 42 8 7 0 0 0 85 7 93
2017 IS-03 36 45 9 11 0 0 0 80 11 56
2017 IS-04 60 33 7 0 0 0 0 93 0 15
2017 IS-05 20 70 10 0 0 0 0 90 0 10
2014 IS 48 34 13 5 0 0 0 82 5 94
2014 IS-02 40 50 10 0 0 0 0 90 0 10
2014 IS-03 48 34 11 7 0 0 0 83 7 46
2014 IS-04 57 26 17 0 0 0 0 83 0 23

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 27 39 16 11 7 0 0 66 18 105
2020 IS-02 45 55 0 0 0 0 0 100 0 11
2020 IS-03 35 40 13 6 6 0 0 75 13 48
2020 IS-04 18 39 21 14 7 0 0 57 21 28
2020 IS-05 0 20 40 20 20 0 0 20 40 10
2019 IS 45 25 24 4 3 0 0 70 7 102
2019 IS-03 46 28 22 2 2 0 0 74 4 50
2019 IS-04 45 20 25 5 5 0 0 65 10 20
2019 IS-05 36 9 36 9 9 0 0 45 18 11
2018 IS 51 21 18 6 4 0 0 73 10 84
2018 IS-03 56 21 17 4 2 0 0 77 6 48
2018 IS-04 35 29 12 18 6 0 0 65 24 17
2017 IS 45 44 9 2 1 0 0 88 3 95
2017 IS-03 55 39 4 2 0 0 0 95 2 56
2017 IS-04 31 44 19 0 6 0 0 75 6 16
2017 IS-05 30 50 10 10 0 0 0 80 10 10
2014 IS 57 29 9 2 3 1 0 86 5 94
2014 IS-02 40 50 10 0 0 0 0 90 0 10
2014 IS-03 61 26 9 0 2 2 0 89 2 46
2014 IS-04 48 30 9 9 4 0 0 78 13 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 14 28 32 15 9 0 2 24 43 105
2020 IS-02 0 55 9 27 9 0 0 36 55 11
2020 IS-03 6 23 42 15 13 0 2 28 30 48
2020 IS-04 18 25 29 18 7 0 4 26 44 28
2020 IS-05 40 20 30 10 0 0 0 10 60 10
2019 IS 10 24 28 28 10 1 0 38 34 101
2019 IS-03 8 18 32 28 12 2 0 41 27 50
2019 IS-04 10 30 15 40 5 0 0 45 40 20
2019 IS-05 18 36 18 27 0 0 0 27 55 11
2018 IS 10 22 33 20 13 0 2 33 33 86
2018 IS-03 4 29 35 20 10 0 2 31 33 49
2018 IS-04 28 11 22 11 22 0 6 35 41 18
2017 IS 4 17 51 18 9 1 0 27 21 95
2017 IS-03 2 16 50 20 11 2 0 31 18 56
2017 IS-04 6 13 56 25 0 0 0 25 19 16
2017 IS-05 0 20 80 0 0 0 0 0 20 10
2014 IS 4 12 40 31 9 0 4 41 17 94
2014 IS-02 20 0 10 40 20 0 10 67 22 10
2014 IS-03 2 11 45 31 7 0 4 39 14 46
2014 IS-04 4 17 39 26 9 0 4 36 23 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 12 16 20 29 17 5 1 48 30 105
2020 IS-02 0 0 0 55 36 9 0 100 0 11
2020 IS-03 6 8 21 35 23 6 0 62 16 48
2020 IS-04 18 25 29 11 11 4 4 23 46 28
2020 IS-05 30 30 20 20 0 0 0 20 60 10
2019 IS 3 12 34 26 21 3 2 49 16 101
2019 IS-03 2 6 32 32 20 4 4 57 9 50
2019 IS-04 10 15 25 25 25 0 0 50 25 20
2019 IS-05 0 36 27 27 9 0 0 36 36 11
2018 IS 3 15 26 27 24 1 3 54 20 86
2018 IS-03 4 14 29 22 27 0 4 51 19 49
2018 IS-04 6 28 22 17 22 0 6 41 35 18
2017 IS 3 7 32 37 17 3 1 56 11 95
2017 IS-03 2 9 30 41 11 5 2 56 12 56
2017 IS-04 6 6 19 25 44 0 0 69 13 16
2017 IS-05 0 0 50 50 0 0 0 50 0 10
2014 IS 3 7 22 35 26 0 6 65 11 94
2014 IS-02 0 20 20 10 40 0 10 56 22 10
2014 IS-03 4 8 22 44 15 0 7 63 13 46
2014 IS-04 4 4 26 26 30 0 9 62 10 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 17 25 26 16 10 3 4 28 45 105
2020 IS-02 0 18 36 36 9 0 0 45 18 11
2020 IS-03 15 19 25 19 17 4 2 38 36 48
2020 IS-04 32 29 21 4 4 0 11 8 68 28
2020 IS-05 20 50 0 30 0 0 0 30 70 10
2019 IS 18 20 34 18 8 1 1 27 39 100
2019 IS-03 16 20 39 20 4 0 0 24 37 49
2019 IS-04 25 20 15 25 10 0 5 37 47 20
2019 IS-05 0 27 55 9 9 0 0 18 27 11
2018 IS 15 23 36 12 8 2 3 21 41 86
2018 IS-03 18 20 41 8 8 2 2 17 40 49
2018 IS-04 17 28 22 17 6 0 11 25 50 18
2017 IS 11 22 33 25 6 1 2 33 33 95
2017 IS-03 9 23 36 21 7 2 2 30 33 56
2017 IS-04 13 31 13 31 6 0 6 40 47 16
2017 IS-05 20 0 60 20 0 0 0 20 20 10
2014 IS 12 27 34 10 10 1 6 21 42 94
2014 IS-02 10 10 10 20 30 0 20 63 25 10
2014 IS-03 11 26 35 11 9 0 9 22 40 46
2014 IS-04 17 35 39 0 4 4 0 5 55 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 20 19 27 22 11 0 1 34 39 105
2020 IS-02 0 0 18 45 36 0 0 82 0 11
2020 IS-03 10 21 29 23 17 0 0 40 31 48
2020 IS-04 29 25 21 21 0 0 4 22 56 28
2020 IS-05 40 30 30 0 0 0 0 0 70 10
2019 IS 9 20 42 22 7 0 0 29 29 100
2019 IS-03 6 14 38 30 12 0 0 42 20 50
2019 IS-04 16 21 47 16 0 0 0 16 37 19
2019 IS-05 18 27 45 9 0 0 0 9 45 11
2018 IS 8 13 44 20 13 0 2 33 21 86
2018 IS-03 4 16 39 20 18 0 2 40 21 49
2018 IS-04 22 6 61 6 0 0 6 6 29 18
2017 IS 3 10 49 29 10 0 0 38 13 95
2017 IS-03 0 5 48 32 14 0 0 46 5 56
2017 IS-04 6 19 63 13 0 0 0 13 25 16
2017 IS-05 10 10 50 30 0 0 0 30 20 10
2014 IS 3 11 33 34 13 0 6 50 15 94
2014 IS-02 0 20 10 30 20 0 20 63 25 10
2014 IS-03 2 9 33 37 11 0 9 52 12 46
2014 IS-04 9 13 35 35 9 0 0 43 22 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 18 23 19 11 1 4 31 44 104
2020 IS-02 0 0 27 27 36 0 9 70 0 11
2020 IS-03 19 15 26 21 15 0 4 38 36 47
2020 IS-04 25 29 18 21 0 4 4 23 58 28
2020 IS-05 60 20 20 0 0 0 0 0 80 10
2019 IS 12 20 39 17 12 0 1 29 32 101
2019 IS-03 12 12 38 22 14 0 2 37 24 50
2019 IS-04 10 25 45 10 10 0 0 20 35 20
2019 IS-05 27 27 27 18 0 0 0 18 55 11
2018 IS 17 24 26 16 12 1 3 29 44 86
2018 IS-03 14 24 18 18 18 2 4 39 41 49
2018 IS-04 39 22 28 6 0 0 6 6 65 18
2017 IS 9 24 37 13 12 0 5 26 35 95
2017 IS-03 5 29 34 11 14 0 7 27 37 56
2017 IS-04 19 19 31 25 0 0 6 27 40 16
2017 IS-05 10 20 60 10 0 0 0 10 30 10
2014 IS 6 26 30 26 6 1 5 34 34 94
2014 IS-02 0 20 10 30 30 0 10 67 22 10
2014 IS-03 4 26 30 24 7 2 7 34 34 46
2014 IS-04 17 17 43 17 0 0 4 18 36 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 9 18 20 20 21 6 5 47 30 103
2020 IS-02 0 0 9 27 55 0 9 90 0 11
2020 IS-03 4 9 21 26 23 13 4 59 15 47
2020 IS-04 15 26 26 15 15 0 4 31 42 27
2020 IS-05 20 40 20 20 0 0 0 20 60 10
2019 IS 5 17 27 27 21 1 2 49 23 100
2019 IS-03 2 12 26 28 30 2 0 59 14 50
2019 IS-04 10 25 15 30 15 0 5 47 37 20
2019 IS-05 0 36 36 18 9 0 0 27 36 11
2018 IS 6 6 41 21 19 4 4 43 13 85
2018 IS-03 4 8 41 18 22 4 2 43 13 49
2018 IS-04 18 0 41 18 12 0 12 33 20 17
2017 IS 5 10 29 29 18 1 7 52 17 95
2017 IS-03 5 11 27 30 16 2 9 52 18 56
2017 IS-04 13 13 25 25 19 0 6 47 27 16
2017 IS-05 0 10 30 40 20 0 0 60 10 10
2014 IS 0 6 25 40 23 2 4 67 7 93
2014 IS-02 0 10 0 50 30 0 10 89 11 10
2014 IS-03 0 4 22 46 20 2 4 71 5 45
2014 IS-04 0 13 26 35 17 4 4 57 14 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 11 20 28 28 10 3 1 39 32 104
2020 IS-02 0 9 0 73 18 0 0 91 9 11
2020 IS-03 4 21 23 32 13 6 0 48 27 47
2020 IS-04 21 25 36 11 4 0 4 15 48 28
2020 IS-05 30 30 20 10 10 0 0 20 60 10
2019 IS 9 21 39 20 10 1 1 30 30 101
2019 IS-03 10 18 42 18 12 0 0 30 28 50
2019 IS-04 15 10 40 25 10 0 0 35 25 20
2019 IS-05 0 45 36 18 0 0 0 18 45 11
2018 IS 9 14 40 20 11 5 1 33 25 85
2018 IS-03 12 18 39 12 14 4 0 28 32 49
2018 IS-04 6 12 41 24 6 6 6 33 20 17
2017 IS 9 15 39 26 10 1 1 37 24 95
2017 IS-03 9 14 43 27 4 2 2 31 24 56
2017 IS-04 6 19 31 25 19 0 0 44 25 16
2017 IS-05 10 10 40 30 10 0 0 40 20 10
2014 IS 10 18 37 23 6 1 4 32 29 94
2014 IS-02 10 0 10 50 20 0 10 78 11 10
2014 IS-03 4 26 37 20 4 2 7 26 33 46
2014 IS-04 22 13 43 13 9 0 0 22 35 23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 14 27 31 24 4 0 0 28 41 105
2020 IS-02 0 18 18 45 18 0 0 64 18 11
2020 IS-03 15 27 35 21 2 0 0 23 42 48
2020 IS-04 29 25 29 18 0 0 0 18 54 28
2020 IS-05 0 40 40 10 10 0 0 20 40 10
2019 IS 18 21 32 23 7 0 0 29 38 102
2019 IS-03 12 20 34 26 8 0 0 34 32 50
2019 IS-04 25 30 20 25 0 0 0 25 55 20
2019 IS-05 18 27 27 18 9 0 0 27 45 11
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 26 31 16 6 2 13 6 71 9 105
2020 IS-02 36 18 18 0 0 18 9 75 0 11
2020 IS-03 29 23 17 4 4 17 6 68 11 48
2020 IS-04 18 50 11 7 0 11 4 79 8 28
2020 IS-05 10 40 30 20 0 0 0 50 20 10
2019 IS 33 37 13 6 4 3 3 75 11 99
2019 IS-03 23 40 19 4 6 6 2 68 11 48
2019 IS-04 37 42 11 5 0 0 5 83 6 19
2019 IS-05 64 27 0 0 0 0 9 100 0 11
2018 IS 27 34 19 10 5 2 3 64 16 86
2018 IS-03 20 29 24 12 6 4 4 53 20 49
2018 IS-04 28 33 22 6 6 0 6 65 12 18
2017 IS 24 38 15 10 4 4 5 69 15 95
2017 IS-03 18 37 18 13 5 4 5 61 20 56
2017 IS-04 25 38 6 6 6 6 13 77 15 16
2017 IS-05 30 40 20 10 0 0 0 70 10 10
2014 IS 41 37 10 2 3 2 4 83 6 94
2014 IS-02 70 20 10 0 0 0 0 90 0 10
2014 IS-03 31 39 13 4 4 4 4 77 10 46
2014 IS-04 48 35 9 0 4 0 4 86 5 23

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 56 27 7 8 1 2 0 84 9 105
2020 IS-02 64 9 9 9 0 9 0 80 10 11
2020 IS-03 52 33 2 10 2 0 0 85 13 48
2020 IS-04 64 21 4 7 0 4 0 89 7 28
2020 IS-05 20 40 40 0 0 0 0 60 0 10
2019 IS 51 36 5 6 2 0 0 87 8 101
2019 IS-03 50 36 6 6 2 0 0 86 8 50
2019 IS-04 65 25 10 0 0 0 0 90 0 20
2018 IS 51 34 2 8 5 0 0 85 13 85
2018 IS-03 41 37 4 12 6 0 0 78 18 49
2018 IS-04 61 28 0 6 6 0 0 89 11 18
2017 IS 43 41 5 7 3 0 0 84 11 95
2017 IS-03 32 45 9 9 5 0 0 77 14 56
2017 IS-04 63 25 0 13 0 0 0 88 13 16
2017 IS-05 50 50 0 0 0 0 0 100 0 10
2014 IS 60 29 6 2 2 1 0 89 4 94
2014 IS-02 60 30 10 0 0 0 0 90 0 10
2014 IS-03 55 30 7 2 4 2 0 87 7 46
2014 IS-04 74 17 4 4 0 0 0 91 4 23

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 75 16 6 3 0 0 0 91 3 105
2020 IS-02 100 0 0 0 0 0 0 100 0 11
2020 IS-03 77 17 6 0 0 0 0 94 0 48
2020 IS-04 68 18 7 7 0 0 0 86 7 28
2020 IS-05 40 40 10 10 0 0 0 80 10 10
2019 IS 58 27 4 9 2 0 0 85 11 102
2019 IS-03 54 30 2 12 2 0 0 84 14 50
2019 IS-04 70 10 10 10 0 0 0 80 10 20
2019 IS-05 82 18 0 0 0 0 0 100 0 11
2018 IS 52 32 6 8 1 0 0 85 10 84
2018 IS-03 43 37 6 12 2 0 0 80 14 49
2018 IS-04 63 19 13 6 0 0 0 81 6 16
2017 IS 56 33 4 4 2 0 0 89 6 94
2017 IS-03 50 36 4 7 4 0 0 86 11 56
2017 IS-04 60 27 13 0 0 0 0 87 0 15
2017 IS-05 50 50 0 0 0 0 0 100 0 10
2014 IS 67 25 4 3 1 0 0 91 4 94
2014 IS-02 80 20 0 0 0 0 0 100 0 10
2014 IS-03 61 26 4 7 2 0 0 87 9 46
2014 IS-04 61 30 9 0 0 0 0 91 0 23

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 56 29 8 5 0 2 1 87 5 105
2020 IS-02 82 9 0 0 0 0 9 100 0 11
2020 IS-03 58 25 8 4 0 4 0 87 4 48
2020 IS-04 43 39 11 7 0 0 0 82 7 28
2020 IS-05 40 50 0 10 0 0 0 90 10 10
2019 IS 50 33 11 4 2 0 0 83 6 102
2019 IS-03 44 38 10 6 2 0 0 82 8 50
2019 IS-04 60 30 10 0 0 0 0 90 0 20
2019 IS-05 45 36 18 0 0 0 0 82 0 11
2018 IS 43 37 10 7 2 0 0 80 9 86
2018 IS-03 45 29 16 8 2 0 0 73 10 49
2018 IS-04 33 56 6 6 0 0 0 89 6 18

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 48 27 6 6 1 6 8 86 8 105
2020 IS-02 64 9 9 0 0 9 9 89 0 11
2020 IS-03 44 29 4 6 2 6 8 85 10 48
2020 IS-04 50 25 7 4 0 7 7 88 4 28
2020 IS-05 20 50 10 20 0 0 0 70 20 10
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 29 12 1 1 1 7 85 2 105
2020 IS-02 55 18 9 0 0 9 9 89 0 11
2020 IS-03 46 29 13 2 2 0 8 82 5 48
2020 IS-04 39 39 18 0 0 0 4 81 0 28
2020 IS-05 70 30 0 0 0 0 0 100 0 10
2019 IS 48 25 17 5 2 1 3 75 7 101
2019 IS-03 40 32 20 6 0 0 2 73 6 50
2019 IS-04 60 5 25 0 0 5 5 72 0 20
2019 IS-05 55 36 9 0 0 0 0 91 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 35 8 9 4 2 1 79 13 104
2020 IS-02 64 36 0 0 0 0 0 100 0 11
2020 IS-03 45 26 9 13 6 0 2 72 20 47
2020 IS-04 29 43 11 7 4 7 0 77 12 28
2020 IS-05 30 50 10 10 0 0 0 80 10 10
2019 IS 45 35 10 7 2 0 1 81 9 102
2019 IS-03 52 28 6 12 2 0 0 80 14 50
2019 IS-04 30 40 20 5 0 0 5 74 5 20
2019 IS-05 27 55 18 0 0 0 0 82 0 11
2018 IS 48 33 9 8 2 0 0 80 10 86
2018 IS-03 41 41 10 8 0 0 0 82 8 49
2018 IS-04 44 33 6 6 11 0 0 78 17 18
2017 IS 46 30 16 4 1 1 2 78 5 95
2017 IS-03 39 37 16 2 2 2 2 80 4 56
2017 IS-04 63 6 19 13 0 0 0 69 13 16
2017 IS-05 30 40 30 0 0 0 0 70 0 10
2014 IS 49 33 14 2 2 0 0 82 4 94
2014 IS-02 70 10 10 10 0 0 0 80 10 10
2014 IS-03 52 31 13 2 2 0 0 83 4 46
2014 IS-04 48 35 17 0 0 0 0 83 0 23

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 32 10 8 4 3 2 77 12 105
2020 IS-02 64 36 0 0 0 0 0 100 0 11
2020 IS-03 35 25 15 15 6 2 2 63 22 48
2020 IS-04 36 43 11 4 4 4 0 81 7 28
2020 IS-05 40 50 10 0 0 0 0 90 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 49 37 8 5 2 0 0 86 7 105
2020 IS-02 73 18 9 0 0 0 0 91 0 11
2020 IS-03 46 40 6 8 0 0 0 85 8 48
2020 IS-04 39 43 11 4 4 0 0 82 7 28
2020 IS-05 50 30 10 0 10 0 0 80 10 10
2019 IS 50 33 7 9 1 0 0 83 10 102
2019 IS-03 52 30 6 12 0 0 0 82 12 50
2019 IS-04 40 50 5 5 0 0 0 90 5 20
2019 IS-05 45 45 0 9 0 0 0 91 9 11
2018 IS 45 35 7 9 3 0 0 80 13 86
2018 IS-03 45 35 8 12 0 0 0 80 12 49
2018 IS-04 44 33 6 6 11 0 0 78 17 18
2017 IS 48 33 6 7 3 1 1 83 11 95
2017 IS-03 43 34 9 7 5 0 2 78 13 56
2017 IS-04 63 25 0 13 0 0 0 88 13 16
2017 IS-05 10 70 10 10 0 0 0 80 10 10
2014 IS 50 36 10 3 1 0 0 86 4 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 50 37 9 4 0 0 0 87 4 46
2014 IS-04 65 22 13 0 0 0 0 87 0 23

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 33 67 105
2020 IS-02 36 64 11
2020 IS-03 31 69 48
2020 IS-04 29 71 28
2020 IS-05 60 40 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 28 12 3 1 7 9 81 4 105
2020 IS-02 45 27 9 0 0 9 9 89 0 11
2020 IS-03 40 23 15 4 2 6 10 75 8 48
2020 IS-04 32 39 7 0 0 11 11 91 0 28
2020 IS-05 60 20 10 10 0 0 0 80 10 10

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 57 24 7 8 5 0 0 81 13 104
2020 IS-02 80 20 0 0 0 0 0 100 0 10
2020 IS-03 54 25 6 8 6 0 0 79 15 48
2020 IS-04 54 25 7 11 4 0 0 79 14 28
2020 IS-05 50 10 20 10 10 0 0 60 20 10
2019 IS 55 33 8 3 1 0 0 88 4 101
2019 IS-03 56 32 8 4 0 0 0 88 4 50
2019 IS-04 50 35 10 5 0 0 0 85 5 20
2019 IS-05 55 36 9 0 0 0 0 91 0 11
2018 IS 51 38 2 5 3 0 0 90 8 86
2018 IS-03 45 45 2 6 2 0 0 90 8 49
2018 IS-04 61 22 0 6 11 0 0 83 17 18
2017 IS 58 18 14 7 2 0 1 77 9 95
2017 IS-03 52 18 18 7 4 0 2 71 11 56
2017 IS-04 75 6 6 13 0 0 0 81 13 16
2017 IS-05 30 50 20 0 0 0 0 80 0 10
2014 IS 61 29 4 4 2 0 0 89 6 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 59 28 4 7 2 0 0 87 9 46
2014 IS-04 70 22 4 0 4 0 0 91 4 23
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 29 32 17 10 4 9 0 67 15 105
2020 IS-02 64 18 0 0 9 9 0 90 10 11
2020 IS-03 42 31 17 2 0 8 0 80 2 48
2020 IS-04 4 46 21 11 7 11 0 56 20 28
2020 IS-05 0 20 10 50 10 10 0 22 67 10
2019 IS 35 33 12 6 5 9 0 75 12 102
2019 IS-03 42 30 12 4 4 8 0 78 9 50
2019 IS-04 15 45 0 15 5 20 0 75 25 20
2019 IS-05 18 36 36 9 0 0 0 55 9 11
2018 IS 20 36 14 11 7 12 0 64 20 85
2018 IS-03 23 38 10 10 8 10 0 67 21 48
2018 IS-04 6 39 17 11 11 17 0 53 27 18
2017 IS 29 35 14 3 6 13 0 74 11 95
2017 IS-03 27 34 13 2 11 14 0 71 15 56
2017 IS-04 31 38 13 6 0 13 0 79 7 16
2017 IS-05 40 40 20 0 0 0 0 80 0 10
2014 IS 32 41 13 3 2 9 0 80 6 94
2014 IS-02 30 50 10 0 0 10 0 89 0 10
2014 IS-03 28 37 20 2 4 9 0 71 7 46
2014 IS-04 30 43 9 9 0 9 0 81 10 23

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 28 33 14 11 9 5 0 64 21 105
2020 IS-02 55 18 0 9 0 18 0 89 11 11
2020 IS-03 35 35 21 4 2 2 0 72 6 48
2020 IS-04 14 43 7 18 14 4 0 59 33 28
2020 IS-05 0 20 20 20 30 10 0 22 56 10
2019 IS 31 36 14 10 7 2 0 68 18 98
2019 IS-03 33 35 17 7 9 0 0 67 15 46
2019 IS-04 25 50 0 15 5 5 0 79 21 20
2019 IS-05 27 18 36 9 9 0 0 45 18 11
2018 IS 21 42 14 9 9 5 0 66 20 86
2018 IS-03 27 35 14 12 8 4 0 64 21 49
2018 IS-04 6 61 17 6 11 0 0 67 17 18
2017 IS 31 33 20 9 5 2 0 65 14 94
2017 IS-03 29 29 24 7 7 4 0 60 15 55
2017 IS-04 25 38 19 13 6 0 0 63 19 16
2017 IS-05 40 30 20 10 0 0 0 70 10 10
2014 IS 28 45 18 4 4 1 0 73 8 94
2014 IS-02 30 50 20 0 0 0 0 80 0 10
2014 IS-03 26 42 22 4 7 0 0 68 10 46
2014 IS-04 22 48 13 9 4 4 0 73 14 23

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 18 27 18 18 11 8 0 48 32 105
2020 IS-02 55 18 0 0 9 18 0 89 11 11
2020 IS-03 25 27 19 15 4 10 0 58 21 48
2020 IS-04 4 29 29 25 14 0 0 32 39 28
2020 IS-05 0 10 10 30 40 10 0 11 78 10
2019 IS 20 37 20 12 7 5 0 59 20 101
2019 IS-03 28 28 20 12 8 4 0 58 21 50
2019 IS-04 5 55 10 10 10 10 0 67 22 20
2019 IS-05 18 18 45 18 0 0 0 36 18 11
2018 IS 14 33 17 21 6 9 0 51 29 86
2018 IS-03 18 33 16 20 6 6 0 54 28 49
2018 IS-04 6 22 28 17 11 17 0 33 33 18
2017 IS 22 35 17 12 9 5 0 60 22 95
2017 IS-03 21 34 16 14 11 4 0 57 26 56
2017 IS-04 19 31 25 6 6 13 0 57 14 16
2017 IS-05 40 30 10 20 0 0 0 70 20 10
2014 IS 22 39 21 8 3 5 0 65 12 94
2014 IS-02 30 30 20 0 0 20 0 75 0 10
2014 IS-03 20 39 22 10 4 4 0 62 15 46
2014 IS-04 13 39 30 9 4 4 0 55 14 23

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 25 26 21 19 8 2 0 51 27 105
2020 IS-02 55 18 9 9 0 9 0 80 10 11
2020 IS-03 35 31 15 15 2 2 0 68 17 48
2020 IS-04 7 21 39 14 18 0 0 29 32 28
2020 IS-05 0 20 10 50 20 0 0 20 70 10
2019 IS 18 40 13 15 14 1 0 58 29 102
2019 IS-03 22 36 12 14 14 2 0 59 29 50
2019 IS-04 10 45 10 20 15 0 0 55 35 20
2019 IS-05 18 27 27 18 9 0 0 45 27 11
2018 IS 17 31 16 17 14 3 0 51 33 86
2018 IS-03 20 24 16 18 18 2 0 46 38 49
2018 IS-04 11 33 11 28 11 6 0 47 41 18
2017 IS 22 37 15 14 11 1 0 60 25 95
2017 IS-03 21 37 16 9 14 2 0 60 24 56
2017 IS-04 25 31 6 25 13 0 0 56 38 16
2017 IS-05 10 40 30 20 0 0 0 50 20 10
2014 IS 18 44 14 18 4 2 0 63 23 94
2014 IS-02 10 50 30 10 0 0 0 60 10 10
2014 IS-03 22 42 13 15 4 4 0 66 20 46
2014 IS-04 13 48 9 26 4 0 0 61 30 23

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 25 13 8 4 4 2 73 12 104
2020 IS-02 50 20 20 0 0 10 0 78 0 10
2020 IS-03 46 29 10 2 6 4 2 80 9 48
2020 IS-04 46 18 11 21 4 0 0 64 25 28
2020 IS-05 30 30 30 0 0 10 0 67 0 10
2019 IS 59 16 12 5 1 6 2 81 6 102
2019 IS-03 66 12 6 4 0 8 4 89 5 50
2019 IS-04 40 20 20 10 5 5 0 63 16 20
2019 IS-05 45 18 27 9 0 0 0 64 9 11
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 31 50 8 6 2 3 0 84 8 105
2020 IS-02 73 18 0 0 0 9 0 100 0 11
2020 IS-03 35 44 15 0 2 4 0 83 2 48
2020 IS-04 21 64 4 11 0 0 0 86 11 28
2020 IS-05 10 60 0 20 10 0 0 70 30 10
2019 IS 37 48 9 3 2 1 0 86 5 102
2019 IS-03 44 40 8 6 0 2 0 86 6 50
2019 IS-04 35 55 0 0 10 0 0 90 10 20
2019 IS-05 27 55 18 0 0 0 0 82 0 11
2018 IS 26 52 11 8 1 1 0 80 10 84
2018 IS-03 31 41 14 10 2 2 0 73 13 49
2018 IS-04 18 65 6 12 0 0 0 82 12 17
2017 IS 35 43 15 4 2 1 0 79 6 95
2017 IS-03 25 54 11 5 4 2 0 80 9 56
2017 IS-04 44 38 19 0 0 0 0 81 0 16
2017 IS-05 40 20 40 0 0 0 0 60 0 10
2014 IS 38 42 14 5 1 0 0 80 6 94
2014 IS-02 30 50 10 10 0 0 0 80 10 10
2014 IS-03 44 37 11 8 0 0 0 81 8 46
2014 IS-04 39 43 17 0 0 0 0 83 0 23

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 19 35 22 10 6 8 0 59 18 105
2020 IS-02 45 27 9 0 0 18 0 89 0 11
2020 IS-03 25 33 21 6 2 13 0 67 10 48
2020 IS-04 7 46 21 18 7 0 0 54 25 28
2020 IS-05 10 20 30 20 20 0 0 30 40 10
2019 IS 18 42 19 16 6 0 0 60 22 102
2019 IS-03 22 50 10 12 6 0 0 72 18 50
2019 IS-04 15 35 25 15 10 0 0 50 25 20
2019 IS-05 9 18 36 36 0 0 0 27 36 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 27 41 15 10 3 1 3 70 14 105
2020 IS-02 45 18 18 0 0 0 18 78 0 11
2020 IS-03 33 40 10 8 6 0 2 74 15 48
2020 IS-04 18 54 18 7 0 4 0 74 7 28
2020 IS-05 10 20 30 40 0 0 0 30 40 10
2019 IS 34 30 16 14 4 3 0 65 18 101
2019 IS-03 38 28 16 10 4 4 0 69 15 50
2019 IS-04 26 37 21 16 0 0 0 63 16 19
2019 IS-05 27 36 9 27 0 0 0 64 27 11
2018 IS 35 39 8 14 2 1 0 74 17 83
2018 IS-03 37 39 4 15 2 2 0 78 18 46
2018 IS-04 17 44 17 17 6 0 0 61 22 18
2017 IS 36 39 10 8 1 6 0 80 10 95
2017 IS-03 37 34 13 9 2 5 0 75 11 56
2017 IS-04 25 50 6 6 0 13 0 86 7 16
2017 IS-05 40 50 0 10 0 0 0 90 10 10
2014 IS 34 49 6 4 3 2 1 86 8 94
2014 IS-02 30 30 0 0 10 20 10 86 14 10
2014 IS-03 31 56 7 2 4 0 0 87 7 46
2014 IS-04 39 48 9 4 0 0 0 87 4 23

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 33 39 20 5 1 2 0 74 6 104
2020 IS-02 50 40 0 0 0 10 0 100 0 10
2020 IS-03 40 33 21 2 2 2 0 74 4 48
2020 IS-04 29 46 21 4 0 0 0 75 4 28
2020 IS-05 20 30 20 30 0 0 0 50 30 10
2019 IS 38 37 18 6 1 0 0 75 7 102
2019 IS-03 40 38 16 6 0 0 0 78 6 50
2019 IS-04 35 35 25 5 0 0 0 70 5 20
2019 IS-05 27 55 9 9 0 0 0 82 9 11
2018 IS 35 40 16 6 1 1 0 76 7 85
2018 IS-03 37 37 16 6 2 2 0 75 8 49
2018 IS-04 24 47 18 12 0 0 0 71 12 17

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 13 35 17 20 6 8 2 52 29 104
2020 IS-02 36 27 18 9 0 0 9 70 10 11
2020 IS-03 13 34 13 19 6 13 2 55 30 47
2020 IS-04 7 39 18 25 4 7 0 50 31 28
2020 IS-05 10 10 30 30 20 0 0 20 50 10
2019 IS 19 31 16 9 14 11 1 57 26 102
2019 IS-03 18 34 14 8 12 14 0 60 23 50
2019 IS-04 15 20 20 15 10 15 5 44 31 20
2019 IS-05 18 27 9 18 18 9 0 50 40 11
2018 IS 15 30 17 9 16 10 1 51 29 86
2018 IS-03 16 29 14 6 24 10 0 50 34 49
2018 IS-04 6 33 28 17 6 6 6 44 25 18
2017 IS 16 26 17 10 14 14 3 51 29 95
2017 IS-03 16 29 21 11 13 9 2 50 26 56
2017 IS-04 13 19 13 6 19 31 0 45 36 16
2017 IS-05 30 10 10 20 10 10 10 50 38 10
2014 IS 9 33 19 7 11 18 3 53 23 94
2014 IS-02 0 30 20 10 0 30 10 50 17 10
2014 IS-03 13 31 22 8 7 17 2 54 18 46
2014 IS-04 4 30 17 4 17 22 4 47 29 23

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 17 26 25 15 12 5 1 45 28 103
2020 IS-02 45 9 18 18 0 9 0 60 20 11
2020 IS-03 17 32 15 13 15 9 0 53 30 47
2020 IS-04 11 29 32 18 11 0 0 39 29 28
2020 IS-05 10 10 40 20 20 0 0 20 40 10
2019 IS 21 32 19 16 8 5 0 55 25 101
2019 IS-03 22 29 18 16 6 8 0 56 24 49
2019 IS-04 15 45 15 15 10 0 0 60 25 20
2019 IS-05 18 18 27 27 9 0 0 36 36 11
2018 IS 17 41 13 17 9 2 0 60 27 86
2018 IS-03 18 35 14 18 14 0 0 53 33 49
2018 IS-04 11 50 17 17 0 6 0 65 18 18
2017 IS 23 38 16 12 9 2 0 63 21 95
2017 IS-03 20 34 18 11 14 4 0 56 26 56
2017 IS-04 25 56 6 13 0 0 0 81 13 16
2017 IS-05 20 30 30 20 0 0 0 50 20 10
2014 IS 16 44 23 10 5 1 1 61 15 94
2014 IS-02 30 30 10 30 0 0 0 60 30 10
2014 IS-03 11 46 24 7 11 0 2 58 18 46
2014 IS-04 22 48 17 9 0 4 0 73 9 23

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 14 31 14 22 13 3 2 48 37 105
2020 IS-02 27 27 9 27 0 9 0 60 30 11
2020 IS-03 8 31 8 25 19 4 4 43 48 48
2020 IS-04 14 32 21 18 14 0 0 46 32 28
2020 IS-05 10 30 20 30 10 0 0 40 40 10
2019 IS 15 35 18 21 11 1 0 50 32 102
2019 IS-03 10 34 16 22 16 2 0 45 39 50
2019 IS-04 15 35 30 20 0 0 0 50 20 20
2019 IS-05 18 36 27 9 9 0 0 55 18 11
2018 IS 12 23 22 24 14 3 1 37 40 86
2018 IS-03 14 16 22 24 18 4 0 32 45 49
2018 IS-04 6 33 28 17 6 6 6 44 25 18
2017 IS 16 29 17 17 17 2 1 47 35 94
2017 IS-03 13 23 23 18 18 4 2 38 38 56
2017 IS-04 19 31 13 19 19 0 0 50 38 16
2017 IS-05 20 20 10 20 30 0 0 40 50 10
2014 IS 10 32 18 29 10 0 2 42 39 94
2014 IS-02 20 30 10 30 10 0 0 50 40 10
2014 IS-03 9 24 19 33 13 0 2 34 47 46
2014 IS-04 9 43 22 13 9 0 4 55 23 23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 26 15 10 3 0 6 71 13 105
2020 IS-02 45 9 27 0 9 0 9 60 10 11
2020 IS-03 38 31 15 6 0 0 10 77 7 48
2020 IS-04 54 21 14 7 4 0 0 75 11 28
2020 IS-05 20 30 0 40 10 0 0 50 50 10
2019 IS 51 25 12 4 3 0 5 80 7 102
2019 IS-03 46 32 12 6 2 0 2 80 8 50
2019 IS-04 55 20 10 5 0 0 10 83 6 20
2019 IS-05 45 27 27 0 0 0 0 73 0 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 26 18 9 10 1 4 61 20 105
2020 IS-02 55 18 9 9 0 0 9 80 10 11
2020 IS-03 27 25 19 10 13 2 4 56 24 48
2020 IS-04 29 32 21 7 11 0 0 61 18 28
2020 IS-05 20 30 20 10 20 0 0 50 30 10
2019 IS 41 21 22 6 5 1 5 66 11 102
2019 IS-03 34 18 30 6 4 2 6 57 11 50
2019 IS-04 45 15 20 10 5 0 5 63 16 20
2019 IS-05 36 45 9 9 0 0 0 82 9 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 73 12 1 3 2 1 8 94 5 105
2020 IS-02 82 0 0 9 0 0 9 90 10 11
2020 IS-03 67 19 2 0 4 0 8 93 5 48
2020 IS-04 82 7 0 4 0 0 7 96 4 28
2020 IS-05 60 20 0 10 0 10 0 89 11 10
2019 IS 77 7 6 1 1 2 6 91 2 102
2019 IS-03 70 12 8 0 0 2 8 91 0 50
2019 IS-04 85 5 5 0 0 0 5 95 0 20
2019 IS-05 82 0 9 0 0 9 0 90 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 70 12 9 2 0 1 7 89 2 105
2020 IS-02 73 18 0 0 0 0 9 100 0 11
2020 IS-03 67 15 6 4 0 2 6 89 5 48
2020 IS-04 79 4 11 0 0 0 7 88 0 28
2020 IS-05 50 30 20 0 0 0 0 80 0 10
2019 IS 77 4 7 2 2 0 8 88 4 102
2019 IS-03 72 6 8 2 2 0 10 87 4 50
2019 IS-04 80 5 10 0 0 0 5 89 0 20
2019 IS-05 91 0 9 0 0 0 0 91 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 20 49 17 8 1 6 0 73 9 105
2020 IS-02 36 36 18 0 0 9 0 80 0 11
2020 IS-03 21 44 15 8 2 10 0 72 12 48
2020 IS-04 14 64 18 4 0 0 0 79 4 28
2020 IS-05 10 50 20 20 0 0 0 60 20 10
2019 IS 23 46 17 10 2 3 0 71 12 102
2019 IS-03 30 40 16 10 0 4 0 73 10 50
2019 IS-04 5 60 25 10 0 0 0 65 10 20
2019 IS-05 9 55 27 9 0 0 0 64 9 11
2018 IS 20 47 16 10 2 5 0 70 13 86
2018 IS-03 20 49 12 12 2 4 0 72 15 49
2018 IS-04 6 50 28 6 6 6 0 59 12 18
2017 IS 21 39 10 17 5 6 1 66 24 94
2017 IS-03 20 39 9 18 7 7 0 63 27 56
2017 IS-04 19 44 6 13 6 13 0 71 21 16
2017 IS-05 30 20 30 20 0 0 0 50 20 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 37 38 15 8 0 2 0 77 8 105
2020 IS-02 73 18 0 9 0 0 0 91 9 11
2020 IS-03 42 29 17 8 0 4 0 74 9 48
2020 IS-04 32 43 21 4 0 0 0 75 4 28
2020 IS-05 10 70 0 20 0 0 0 80 20 10
2019 IS 37 44 8 7 3 1 0 82 10 102
2019 IS-03 50 32 8 6 4 0 0 82 10 50
2019 IS-04 20 55 15 5 0 5 0 79 5 20
2019 IS-05 18 55 9 18 0 0 0 73 18 11
2018 IS 37 38 12 9 1 2 0 77 11 86
2018 IS-03 39 37 8 12 2 2 0 77 15 49
2018 IS-04 22 39 28 6 0 6 0 65 6 18
2017 IS 41 40 8 4 4 2 0 83 9 95
2017 IS-03 36 41 9 4 7 4 0 80 11 56
2017 IS-04 31 56 13 0 0 0 0 88 0 16
2017 IS-05 50 30 10 10 0 0 0 80 10 10
2014 IS 47 39 6 2 3 2 0 88 5 94
2014 IS-02 50 20 20 10 0 0 0 70 10 10
2014 IS-03 50 34 4 2 7 2 0 87 9 46
2014 IS-04 48 43 4 0 0 4 0 95 0 23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 40 37 14 5 0 3 1 80 5 104
2020 IS-02 70 20 0 10 0 0 0 90 10 10
2020 IS-03 46 38 8 4 0 2 2 87 4 48
2020 IS-04 36 32 21 4 0 7 0 73 4 28
2020 IS-05 10 40 40 10 0 0 0 50 10 10
2019 IS 44 37 11 5 1 3 0 83 6 101
2019 IS-03 49 27 12 6 0 6 0 80 7 49
2019 IS-04 25 55 15 5 0 0 0 80 5 20
2019 IS-05 45 36 9 9 0 0 0 82 9 11
2018 IS 41 37 13 2 1 6 0 83 4 86
2018 IS-03 37 39 14 2 2 6 0 80 4 49
2018 IS-04 28 50 17 0 0 6 0 82 0 18
2017 IS 38 43 9 3 1 4 1 86 4 95
2017 IS-03 32 45 9 5 2 5 2 83 8 56
2017 IS-04 44 44 6 0 0 6 0 93 0 16
2017 IS-05 50 40 10 0 0 0 0 90 0 10
2014 IS 55 27 10 2 2 3 0 86 4 94
2014 IS-02 50 20 20 10 0 0 0 70 10 10
2014 IS-03 61 21 9 2 4 2 0 84 7 46
2014 IS-04 57 26 9 0 0 9 0 90 0 23

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 35 37 17 5 0 5 2 76 5 104
2020 IS-02 55 27 0 9 0 9 0 90 10 11
2020 IS-03 40 35 13 4 0 4 4 82 5 48
2020 IS-04 25 43 18 7 0 7 0 73 8 28

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 39 37 13 5 2 1 3 79 7 105
2020 IS-02 73 0 18 0 0 0 9 80 0 11
2020 IS-03 40 33 10 8 4 2 2 76 13 48
2020 IS-04 39 43 14 0 0 0 4 85 0 28
2020 IS-05 20 50 20 10 0 0 0 70 10 10

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 52 32 10 6 0 0 0 85 6 105
2020 IS-02 91 9 0 0 0 0 0 100 0 11
2020 IS-03 56 33 6 4 0 0 0 90 4 48
2020 IS-04 50 36 11 4 0 0 0 86 4 28
2020 IS-05 10 40 20 30 0 0 0 50 30 10
2019 IS 54 36 6 2 2 0 0 90 4 101
2019 IS-03 56 32 10 2 0 0 0 88 2 50
2019 IS-04 45 45 5 5 0 0 0 90 5 20
2019 IS-05 55 45 0 0 0 0 0 100 0 11
2018 IS 54 36 6 4 0 0 0 91 4 85
2018 IS-03 49 41 6 4 0 0 0 90 4 49
2018 IS-04 44 39 11 6 0 0 0 83 6 18
2017 IS 51 40 5 3 1 0 0 91 4 94
2017 IS-03 45 50 4 2 0 0 0 95 2 56
2017 IS-04 50 25 13 6 6 0 0 75 13 16
2014 IS 63 25 5 4 2 0 0 88 6 94
2014 IS-02 70 20 10 0 0 0 0 90 0 10
2014 IS-03 61 24 4 7 4 0 0 85 11 46
2014 IS-04 70 17 9 4 0 0 0 87 4 23

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 34 11 11 6 1 0 71 17 105
2020 IS-02 64 36 0 0 0 0 0 100 0 11
2020 IS-03 42 35 10 8 2 2 0 79 11 48
2020 IS-04 25 39 11 14 11 0 0 64 25 28
2020 IS-05 20 30 30 10 10 0 0 50 20 10
2019 IS 46 34 12 5 3 0 0 80 8 102
2019 IS-03 48 28 18 4 2 0 0 76 6 50
2019 IS-04 40 45 5 5 5 0 0 85 10 20
2019 IS-05 55 36 9 0 0 0 0 91 0 11
2018 IS 37 40 14 7 1 0 0 77 8 84
2018 IS-03 33 38 17 13 0 0 0 71 13 48
2018 IS-04 50 33 11 0 6 0 0 83 6 18
2017 IS 44 36 12 4 3 0 0 80 7 95
2017 IS-03 36 45 9 7 4 0 0 80 11 56
2017 IS-04 44 38 13 0 6 0 0 81 6 16
2017 IS-05 40 30 30 0 0 0 0 70 0 10
2014 IS 45 40 12 2 1 0 0 85 3 94
2014 IS-02 40 40 20 0 0 0 0 80 0 10
2014 IS-03 44 39 13 2 2 0 0 83 4 46
2014 IS-04 52 39 4 4 0 0 0 91 4 23

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 34 16 10 6 0 1 68 16 104
2020 IS-02 55 36 0 0 0 0 9 100 0 11
2020 IS-03 40 32 19 4 4 0 0 72 9 47
2020 IS-04 21 43 11 14 11 0 0 64 25 28
2020 IS-05 20 30 30 10 10 0 0 50 20 10
2019 IS 44 36 10 8 2 0 0 80 10 102
2019 IS-03 42 34 14 8 2 0 0 76 10 50
2019 IS-04 45 40 0 15 0 0 0 85 15 20
2019 IS-05 45 45 9 0 0 0 0 91 0 11
2018 IS 37 40 13 8 1 0 0 77 10 84
2018 IS-03 31 45 12 12 0 0 0 76 12 49
2018 IS-04 47 35 6 6 6 0 0 82 12 17
2017 IS 40 39 15 6 0 0 0 79 6 95
2017 IS-03 30 48 13 9 0 0 0 79 9 56
2017 IS-04 56 25 19 0 0 0 0 81 0 16
2017 IS-05 30 40 20 10 0 0 0 70 10 10
2014 IS 45 39 11 3 1 0 0 84 4 94
2014 IS-02 40 40 20 0 0 0 0 80 0 10
2014 IS-03 44 39 10 4 2 0 0 83 7 46
2014 IS-04 57 30 9 4 0 0 0 87 4 23

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 28 21 24 17 8 3 0 50 25 105
2020 IS-02 27 27 27 9 0 9 0 60 10 11
2020 IS-03 33 19 21 15 8 4 0 54 24 48
2020 IS-04 25 18 29 18 11 0 0 43 29 28
2020 IS-05 10 40 20 20 10 0 0 50 30 10
2019 IS 40 23 20 9 7 2 0 64 16 102
2019 IS-03 36 20 22 10 12 0 0 56 22 50
2019 IS-04 40 15 25 15 5 0 0 55 20 20
2019 IS-05 55 36 9 0 0 0 0 91 0 11
2018 IS 31 35 12 13 6 3 0 69 19 86
2018 IS-03 29 31 10 16 8 6 0 63 26 49
2018 IS-04 44 28 22 0 6 0 0 72 6 18
2017 IS 38 28 17 10 6 2 0 67 16 95
2017 IS-03 27 34 18 14 5 2 0 62 20 56
2017 IS-04 50 13 6 6 19 6 0 67 27 16
2017 IS-05 30 40 30 0 0 0 0 70 0 10
2014 IS 36 33 19 6 3 1 1 71 10 94
2014 IS-02 30 50 20 0 0 0 0 80 0 10
2014 IS-03 41 26 20 4 7 2 0 69 11 46
2014 IS-04 35 39 17 4 0 0 4 77 5 23
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 IS 34 24 42 105
2020 IS-02 27 36 36 11
2020 IS-03 35 23 42 48
2020 IS-04 43 29 29 28
2020 IS-05 30 0 70 10
2019 IS 24 41 35 102
2019 IS-03 30 32 38 50
2019 IS-04 20 55 25 20
2019 IS-05 0 64 36 11
2018 IS 29 38 33 86
2018 IS-03 37 33 31 49
2018 IS-04 22 56 22 18
2017 IS 15 44 40 95
2017 IS-03 16 39 45 56
2017 IS-04 13 63 25 16
2017 IS-05 10 40 50 10
2014 IS 20 39 41 94
2014 IS-02 40 50 10 10
2014 IS-03 17 45 37 46
2014 IS-04 13 30 57 23

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 IS 11 25 31 3 31 0 36
2020 IS-03 12 18 29 6 35 0 17
2020 IS-04 8 17 42 0 33 0 12
2019 IS 8 25 42 4 8 13 24
2019 IS-03 7 27 40 7 13 7 15
2018 IS 8 28 48 8 0 8 25
2018 IS-03 11 22 56 6 0 6 18
2017 IS 7 35 35 12 7 5 15
2014 IS 5 32 32 11 9999 21 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 7 93 105
2020 IS-02 0 100 11
2019 IS 7 93 102
2019 IS-02 0 100 10
2018 IS 7 93 86

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 22 13 18 6 1 30 10 59 11 105
2020 IS-02 27 9 9 9 0 45 0 67 17 11
2020 IS-03 31 8 13 2 2 29 15 70 7 48
2020 IS-04 14 14 25 4 0 29 14 50 6 28
2020 IS-05 0 10 40 30 0 20 0 13 38 10
2019 IS 22 18 18 6 4 25 9 59 15 102
2019 IS-03 22 18 16 4 6 26 8 61 15 50
2019 IS-04 20 10 20 15 0 30 5 46 23 20
2019 IS-05 27 27 18 9 0 0 18 67 11 11
2018 IS 16 21 22 5 2 29 4 56 11 85
2018 IS-03 18 16 22 6 4 29 4 52 15 49
2018 IS-04 6 24 35 0 0 35 0 45 0 17
2017 IS 23 20 15 9 1 27 5 63 15 95
2017 IS-03 25 16 20 5 2 29 4 61 11 56
2017 IS-04 19 13 13 19 0 31 6 50 30 16
2017 IS-05 10 40 10 20 0 20 0 63 25 10
2014 IS 18 16 17 7 2 32 7 56 16 94
2014 IS-02 30 10 20 10 0 30 0 57 14 10
2014 IS-03 15 17 17 4 2 37 6 58 12 46
2014 IS-04 13 13 13 13 4 35 9 46 31 23

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 37 24 18 4 1 16 0 72 6 104
2020 IS-02 55 27 9 0 0 9 0 90 0 11
2020 IS-03 42 25 13 4 0 17 0 80 5 48
2020 IS-04 30 22 22 4 0 22 0 67 5 27
2020 IS-05 10 10 50 10 10 10 0 22 22 10
2019 IS 39 29 17 3 3 8 1 75 6 102
2019 IS-03 44 26 16 2 4 8 0 76 7 50
2019 IS-04 25 25 25 5 0 15 5 63 6 20
2019 IS-05 45 27 27 0 0 0 0 73 0 11
2018 IS 31 40 12 7 2 8 0 77 10 85
2018 IS-03 35 31 10 10 4 10 0 73 16 49
2018 IS-04 18 53 18 0 0 12 0 80 0 17
2017 IS 34 39 11 3 2 10 0 81 6 94
2017 IS-03 34 41 11 2 4 9 0 82 6 56
2017 IS-04 27 27 13 13 0 20 0 67 17 15
2017 IS-05 30 50 20 0 0 0 0 80 0 10
2014 IS 33 37 18 2 0 7 2 78 2 94
2014 IS-02 30 30 30 0 0 10 0 67 0 10
2014 IS-03 37 35 20 0 0 7 2 79 0 46
2014 IS-04 26 43 9 4 0 13 4 84 5 23
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 5 95 104
2020 IS-04 0 100 28
2019 IS 6 94 101
2019 IS-02 0 100 10
2019 IS-04 0 100 20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 20 15 17 3 0 35 10 64 5 104
2020 IS-02 27 9 18 0 0 36 9 67 0 11
2020 IS-03 25 10 13 2 0 38 13 71 4 48
2020 IS-04 18 14 21 0 0 36 11 60 0 28
2020 IS-05 0 30 30 20 0 20 0 38 25 10
2019 IS 23 13 18 2 2 29 14 62 7 101
2019 IS-03 27 14 16 0 2 27 14 69 3 49
2019 IS-04 15 10 20 0 0 45 10 56 0 20
2019 IS-05 18 9 27 9 0 0 36 43 14 11
2018 IS 20 19 20 2 1 34 5 62 6 86
2018 IS-03 22 16 16 4 2 35 4 63 10 49
2018 IS-04 6 22 33 0 0 33 6 45 0 18
2017 IS 18 26 20 2 0 30 3 67 3 95
2017 IS-03 18 29 16 4 0 34 0 70 5 56
2017 IS-04 13 25 25 0 0 31 6 60 0 16
2017 IS-05 20 20 40 0 0 20 0 50 0 10
2014 IS 15 23 19 1 0 39 2 65 2 94
2014 IS-02 20 30 20 0 0 30 0 71 0 10
2014 IS-03 17 22 13 0 0 46 2 75 0 46
2014 IS-04 4 22 26 0 0 43 4 50 0 23

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 39 24 12 3 1 18 3 80 5 105
2020 IS-02 55 18 9 0 0 9 9 89 0 11
2020 IS-03 44 19 10 0 2 21 4 83 3 48
2020 IS-04 36 25 21 0 0 18 0 74 0 28
2020 IS-05 10 40 10 30 0 10 0 56 33 10
2019 IS 39 29 14 3 1 13 1 80 5 102
2019 IS-03 44 30 10 2 0 14 0 86 2 50
2019 IS-04 25 30 15 0 0 25 5 79 0 20
2019 IS-05 36 27 36 0 0 0 0 64 0 11
2018 IS 31 35 14 3 2 12 2 77 7 86
2018 IS-03 37 27 12 4 4 14 2 76 10 49
2018 IS-04 17 44 22 0 0 11 6 73 0 18
2017 IS 32 45 9 0 1 14 0 89 1 95
2017 IS-03 30 43 5 0 2 20 0 91 2 56
2017 IS-04 31 50 13 0 0 6 0 87 0 16
2017 IS-05 30 50 20 0 0 0 0 80 0 10
2014 IS 30 38 20 0 0 10 2 77 0 94
2014 IS-02 30 20 30 0 0 20 0 63 0 10
2014 IS-03 35 35 20 0 0 9 2 78 0 46
2014 IS-04 26 43 17 0 0 9 4 80 0 23
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 60 24 5 7 4 0 1 85 11 105
2020 IS-02 27 9 27 18 9 0 9 40 30 11
2020 IS-03 58 31 0 4 6 0 0 90 10 48
2020 IS-04 68 18 7 7 0 0 0 86 7 28
2020 IS-05 70 30 0 0 0 0 0 100 0 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 40 32 12 9 6 1 0 73 14 105
2020 IS-02 27 9 36 9 9 9 0 40 20 11
2020 IS-03 44 31 6 10 8 0 0 75 19 48
2020 IS-04 43 36 11 7 4 0 0 79 11 28
2020 IS-05 10 60 20 10 0 0 0 70 10 10
2019 IS 44 29 15 2 8 1 1 75 10 102
2019 IS-03 44 32 10 4 10 0 0 76 14 50
2019 IS-04 50 30 15 0 5 0 0 80 5 20
2019 IS-05 45 27 9 0 9 9 0 80 10 11
2018 IS 45 31 8 8 5 0 2 79 13 86
2018 IS-03 41 35 8 8 6 0 2 77 15 49
2018 IS-04 50 28 0 11 6 0 6 82 18 18
2017 IS 34 31 17 8 8 0 2 66 16 94
2017 IS-03 31 33 22 5 7 0 2 65 13 55
2017 IS-04 38 31 13 6 6 0 6 73 13 16
2017 IS-05 50 20 10 10 10 0 0 70 20 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 12 22 24 19 23 0 0 34 42 104
2020 IS-02 9 36 36 18 0 0 0 45 18 11
2020 IS-03 17 26 26 15 17 0 0 43 32 47
2020 IS-04 11 14 25 21 29 0 0 25 50 28
2020 IS-05 0 10 20 10 60 0 0 10 70 10
2019 IS 15 34 27 13 11 1 0 49 24 101
2019 IS-03 16 39 22 12 10 0 0 55 22 49
2019 IS-04 5 30 45 5 15 0 0 35 20 20
2019 IS-05 18 27 18 9 18 9 0 50 30 11
2018 IS 14 28 34 15 9 0 0 42 24 86
2018 IS-03 16 33 31 12 8 0 0 49 20 49
2018 IS-04 6 0 61 17 17 0 0 6 33 18
2017 IS 8 35 31 19 5 0 1 44 24 95
2017 IS-03 14 36 32 14 2 0 2 51 16 56
2017 IS-04 0 38 25 31 6 0 0 38 38 16
2017 IS-05 0 30 30 30 10 0 0 30 40 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 16 29 22 11 21 0 1 46 32 104
2020 IS-02 20 50 20 10 0 0 0 70 10 10
2020 IS-03 23 33 21 6 15 0 2 57 21 48
2020 IS-04 14 21 25 14 25 0 0 36 39 28
2020 IS-05 0 10 30 10 50 0 0 10 60 10
2019 IS 20 34 25 12 9 0 1 54 21 101
2019 IS-03 27 35 20 8 8 0 2 63 17 49
2019 IS-04 15 30 25 10 20 0 0 45 30 20
2019 IS-05 18 36 27 18 0 0 0 55 18 11
2018 IS 14 40 27 13 7 0 0 53 20 86
2018 IS-03 20 39 27 10 4 0 0 59 14 49
2018 IS-04 0 22 44 17 17 0 0 22 33 18
2017 IS 16 33 29 18 2 0 1 50 20 94
2017 IS-03 22 38 24 13 2 0 2 61 15 55
2017 IS-04 6 25 44 19 6 0 0 31 25 16
2017 IS-05 0 40 50 10 0 0 0 40 10 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 17 21 26 12 23 0 1 38 36 105
2020 IS-02 18 27 55 0 0 0 0 45 0 11
2020 IS-03 25 25 17 8 23 0 2 51 32 48
2020 IS-04 11 21 25 14 29 0 0 32 43 28
2020 IS-05 0 0 40 20 40 0 0 0 60 10
2019 IS 27 22 22 13 14 2 0 50 28 100
2019 IS-03 31 24 14 12 16 2 0 56 29 49
2019 IS-04 20 20 25 10 20 5 0 42 32 20
2019 IS-05 27 9 27 27 9 0 0 36 36 11
2018 IS 16 27 30 14 10 2 0 44 25 86
2018 IS-03 24 20 27 20 8 0 0 45 29 49
2018 IS-04 6 17 44 6 22 6 0 24 29 18
2017 IS 13 27 29 24 7 0 1 40 31 95
2017 IS-03 11 27 32 21 7 0 2 38 29 56
2017 IS-04 6 31 31 19 13 0 0 38 31 16
2017 IS-05 10 40 0 50 0 0 0 50 50 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 27 31 14 6 21 0 1 59 27 105
2020 IS-02 18 45 27 9 0 0 0 64 9 11
2020 IS-03 35 31 13 6 15 0 0 67 21 48
2020 IS-04 25 29 14 4 25 0 4 56 30 28
2020 IS-05 10 20 10 10 50 0 0 30 60 10
2019 IS 48 24 13 5 4 0 5 77 10 99
2019 IS-03 58 25 6 4 4 0 2 85 9 48
2019 IS-04 55 10 25 0 5 0 5 68 5 20
2018 IS 50 27 8 6 2 0 7 83 9 86
2018 IS-03 55 29 4 2 2 0 8 91 4 49
2018 IS-04 39 28 11 17 6 0 0 67 22 18
2017 IS 40 27 13 8 1 0 11 75 10 95
2017 IS-03 48 21 7 7 2 0 14 81 10 56
2017 IS-04 25 44 25 0 0 0 6 73 0 16
2017 IS-05 30 20 30 10 0 0 10 56 11 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 21 30 23 5 21 0 1 51 26 105
2020 IS-02 27 18 27 9 9 0 9 50 20 11
2020 IS-03 25 35 27 2 10 0 0 60 13 48
2020 IS-04 18 32 18 7 25 0 0 50 32 28
2020 IS-05 10 10 20 10 50 0 0 20 60 10
2019 IS 29 33 20 12 6 1 0 62 18 101
2019 IS-03 35 35 10 14 6 0 0 69 20 49
2019 IS-04 25 25 30 15 5 0 0 50 20 20
2019 IS-05 18 36 27 9 0 9 0 60 10 11
2018 IS 32 26 26 9 7 0 0 58 16 85
2018 IS-03 40 23 21 6 10 0 0 63 17 48
2018 IS-04 17 33 28 17 6 0 0 50 22 18
2017 IS 22 41 26 5 3 0 2 65 8 95
2017 IS-03 27 37 25 5 2 0 4 67 7 56
2017 IS-04 31 31 25 6 6 0 0 63 13 16
2017 IS-05 10 60 30 0 0 0 0 70 0 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 23 16 10 10 0 6 61 22 105
2020 IS-02 45 27 9 0 9 0 9 80 10 11
2020 IS-03 31 29 17 8 6 0 8 66 16 48
2020 IS-04 43 14 18 11 11 0 4 59 22 28
2020 IS-05 30 10 10 20 30 0 0 40 50 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 23 40 19 8 8 1 1 65 16 104
2020 IS-02 50 30 0 10 0 0 10 89 11 10
2020 IS-03 27 35 21 8 6 2 0 64 15 48
2020 IS-04 18 43 25 11 4 0 0 61 14 28
2020 IS-05 0 50 20 0 30 0 0 50 30 10
2019 IS 28 38 22 9 4 0 0 65 13 101
2019 IS-03 24 37 20 14 4 0 0 61 18 49
2019 IS-04 40 25 25 5 5 0 0 65 10 20
2019 IS-05 9 64 27 0 0 0 0 73 0 11
2018 IS 26 37 22 9 6 0 0 63 15 86
2018 IS-03 22 35 24 14 4 0 0 57 18 49
2018 IS-04 22 50 11 6 11 0 0 72 17 18
2017 IS 26 38 19 12 3 1 1 65 15 94
2017 IS-03 25 38 15 13 5 2 2 66 19 55
2017 IS-04 44 19 19 19 0 0 0 63 19 16
2017 IS-05 10 40 40 10 0 0 0 50 10 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 15 38 20 13 14 1 0 53 26 103
2020 IS-02 36 36 18 9 0 0 0 73 9 11
2020 IS-03 13 47 23 9 9 0 0 60 17 47
2020 IS-04 18 32 14 18 14 4 0 52 33 28
2019 IS 25 31 26 13 4 0 0 57 17 102
2019 IS-03 28 32 26 10 4 0 0 60 14 50
2019 IS-04 30 35 10 20 5 0 0 65 25 20
2019 IS-05 9 36 27 18 9 0 0 45 27 11
2018 IS 24 31 32 6 8 0 0 54 14 85
2018 IS-03 21 33 33 4 8 0 0 54 13 48
2018 IS-04 22 33 22 11 11 0 0 56 22 18
2017 IS 20 42 22 12 3 0 0 62 16 95
2017 IS-03 20 45 20 13 4 0 0 64 16 56
2017 IS-04 25 44 13 19 0 0 0 69 19 16
2017 IS-05 0 70 30 0 0 0 0 70 0 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 29 28 26 10 8 1 0 57 17 105
2020 IS-02 64 9 18 9 0 0 0 73 9 11
2020 IS-03 33 25 27 6 8 0 0 58 15 48
2020 IS-04 25 36 14 7 14 4 0 63 22 28
2020 IS-05 0 10 60 30 0 0 0 10 30 10
2019 IS 38 28 19 11 4 0 0 67 15 102
2019 IS-03 38 26 18 10 8 0 0 64 18 50
2019 IS-04 45 20 15 20 0 0 0 65 20 20
2019 IS-05 18 55 27 0 0 0 0 73 0 11
2018 IS 34 34 19 8 3 1 1 69 12 86
2018 IS-03 29 29 22 14 4 0 2 58 19 49
2018 IS-04 44 39 17 0 0 0 0 83 0 18
2017 IS 35 38 15 3 7 0 1 74 11 95
2017 IS-03 32 34 20 4 9 0 2 67 13 56
2017 IS-04 50 25 13 6 6 0 0 75 13 16
2017 IS-05 10 90 0 0 0 0 0 100 0 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 40 30 13 10 7 1 0 70 16 105
2020 IS-02 64 18 9 9 0 0 0 82 9 11
2020 IS-03 42 27 10 8 10 2 0 70 19 48
2020 IS-04 32 36 18 11 4 0 0 68 14 28
2020 IS-05 20 30 20 20 10 0 0 50 30 10
2019 IS 44 32 12 8 4 0 0 76 12 102
2019 IS-03 44 26 16 10 4 0 0 70 14 50
2019 IS-04 50 25 15 10 0 0 0 75 10 20
2019 IS-05 27 73 0 0 0 0 0 100 0 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 25 24 20 5 0 1 50 25 103
2020 IS-02 9 18 36 18 9 0 9 30 30 11
2020 IS-03 35 30 20 13 2 0 0 65 15 46
2020 IS-04 11 14 36 29 11 0 0 25 39 28
2020 IS-05 20 40 0 40 0 0 0 60 40 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 16 32 25 15 10 2 0 49 25 104
2020 IS-02 18 64 9 9 0 0 0 82 9 11
2020 IS-03 19 29 27 13 10 2 0 49 23 48
2020 IS-04 14 25 29 21 7 4 0 41 30 28
2019 IS 38 30 20 6 5 2 0 69 11 101
2019 IS-03 37 33 12 8 6 4 0 72 15 49
2019 IS-04 50 20 15 5 10 0 0 70 15 20
2019 IS-05 18 36 45 0 0 0 0 55 0 11
2018 IS 28 42 16 9 1 0 2 72 11 85
2018 IS-03 17 48 15 15 2 0 4 67 17 48
2018 IS-04 39 50 11 0 0 0 0 89 0 18
2017 IS 36 35 14 11 4 0 1 71 15 95
2017 IS-03 34 36 14 13 2 0 2 71 15 56
2017 IS-04 44 31 19 0 6 0 0 75 6 16
2017 IS-05 30 50 0 0 20 0 0 80 20 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 27 16 7 3 1 0 74 10 105
2020 IS-02 36 27 27 9 0 0 0 64 9 11
2020 IS-03 50 29 15 0 4 2 0 81 4 48
2020 IS-04 36 29 21 14 0 0 0 64 14 28
2020 IS-05 40 30 10 10 10 0 0 70 20 10
2019 IS 49 25 14 4 8 0 0 75 12 102
2019 IS-03 46 30 10 6 8 0 0 76 14 50
2019 IS-04 50 10 25 5 10 0 0 60 15 20
2019 IS-05 64 18 9 0 9 0 0 82 9 11
2018 IS 46 22 19 7 5 0 1 69 12 85
2018 IS-03 39 22 24 6 6 0 2 63 13 49
2018 IS-04 50 22 6 17 6 0 0 72 22 18
2017 IS 45 29 16 3 6 0 1 74 10 95
2017 IS-03 37 38 14 2 7 0 2 76 9 56
2017 IS-04 50 13 19 13 6 0 0 63 19 16
2017 IS-05 60 30 0 0 10 0 0 90 10 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 15 34 33 8 11 0 0 49 18 104
2020 IS-02 36 9 27 9 18 0 0 45 27 11
2020 IS-03 13 42 25 8 13 0 0 54 21 48
2020 IS-04 4 37 48 7 4 0 0 41 11 27
2020 IS-05 10 20 50 0 20 0 0 30 20 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 69 11 10 2 3 0 6 85 5 103
2020 IS-02 73 18 0 0 9 0 0 91 9 11
2020 IS-03 70 11 11 2 2 0 4 84 4 47
2020 IS-04 74 4 4 4 0 0 15 91 4 27
2020 IS-05 50 20 20 0 10 0 0 70 10 10
2019 IS 75 12 4 2 1 1 5 93 3 102
2019 IS-03 68 18 4 2 0 0 8 93 2 50
2019 IS-04 85 0 5 5 0 0 5 89 5 20
2019 IS-05 73 18 9 0 0 0 0 91 0 11
2018 IS 74 12 5 2 1 0 6 91 4 86
2018 IS-03 69 12 6 4 2 0 6 87 7 49
2018 IS-04 78 11 0 0 0 0 11 100 0 18

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 82 10 1 3 1 1 3 95 4 103
2020 IS-02 82 9 0 0 9 0 0 91 9 11
2020 IS-03 85 11 0 2 0 2 0 98 2 46
2020 IS-04 75 11 4 0 0 0 11 96 0 28
2020 IS-05 70 10 0 20 0 0 0 80 20 10
2019 IS 84 9 2 3 1 0 1 94 4 102
2019 IS-03 76 16 2 4 0 0 2 94 4 50
2019 IS-04 90 5 0 5 0 0 0 95 5 20
2019 IS-05 100 0 0 0 0 0 0 100 0 11
2018 IS 74 13 6 2 0 0 5 91 2 86
2018 IS-03 69 12 8 4 0 0 6 87 4 49
2018 IS-04 72 17 6 0 0 0 6 94 0 18
2017 IS 81 13 1 1 1 0 3 97 2 95
2017 IS-03 77 14 0 2 2 0 5 96 4 56
2017 IS-04 81 19 0 0 0 0 0 100 0 16
2017 IS-05 90 10 0 0 0 0 0 100 0 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 78 15 4 0 1 0 2 95 1 105
2020 IS-02 91 0 0 0 9 0 0 91 9 11
2020 IS-03 81 17 2 0 0 0 0 98 0 48
2020 IS-04 64 18 11 0 0 0 7 88 0 28
2020 IS-05 80 20 0 0 0 0 0 100 0 10
2019 IS 61 25 7 3 2 0 2 88 5 102
2019 IS-03 56 30 10 2 2 0 0 86 4 50
2019 IS-04 70 15 5 5 0 0 5 89 5 20
2019 IS-05 64 18 9 0 0 0 9 90 0 11
2018 IS 58 29 10 2 1 0 0 87 4 84
2018 IS-03 47 36 11 4 2 0 0 83 6 47
2018 IS-04 61 28 11 0 0 0 0 89 0 18
2017 IS 63 25 6 2 2 0 1 89 4 94
2017 IS-03 51 31 11 2 4 0 2 83 6 55
2017 IS-04 81 19 0 0 0 0 0 100 0 16
2017 IS-05 80 20 0 0 0 0 0 100 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 65 15 7 8 2 0 3 83 10 104
2020 IS-02 70 10 0 10 10 0 0 80 20 10
2020 IS-03 67 15 8 6 2 0 2 83 9 48
2020 IS-04 61 14 11 7 0 0 7 81 8 28
2020 IS-05 60 20 0 20 0 0 0 80 20 10
2019 IS 70 19 6 2 2 0 2 90 4 102
2019 IS-03 72 18 4 4 2 0 0 90 6 50
2019 IS-04 65 20 10 0 0 0 5 89 0 20
2019 IS-05 82 9 0 0 0 0 9 100 0 11
2018 IS 60 17 14 2 6 1 0 77 8 84
2018 IS-03 53 21 15 4 4 2 0 76 9 47
2018 IS-04 67 0 22 0 11 0 0 67 11 18
2017 IS 66 18 10 4 1 0 1 85 5 95
2017 IS-03 59 23 9 5 2 0 2 84 7 56
2017 IS-04 75 13 13 0 0 0 0 88 0 16
2017 IS-05 70 20 10 0 0 0 0 90 0 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 73 7 1 1 1 0 17 97 2 104
2020 IS-02 73 0 0 0 9 0 18 89 11 11
2020 IS-03 75 2 0 0 0 0 23 100 0 48
2020 IS-04 64 14 4 4 0 0 14 92 4 28
2020 IS-05 90 10 0 0 0 0 0 100 0 10
2019 IS 60 10 7 1 1 0 21 89 3 101
2019 IS-03 67 2 4 0 0 0 27 94 0 49
2019 IS-04 45 20 15 0 5 0 15 76 6 20
2019 IS-05 55 27 9 9 0 0 0 82 9 11
2018 IS 47 11 7 2 1 0 31 84 5 83
2018 IS-03 46 7 7 0 0 0 41 89 0 46
2018 IS-04 50 11 6 6 6 0 22 79 14 18
2017 IS 57 10 5 3 0 0 24 89 4 95
2017 IS-03 59 4 2 2 0 0 34 95 3 56
2017 IS-04 69 13 6 6 0 0 6 87 7 16
2017 IS-05 40 40 10 0 0 0 10 89 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 80 12 2 1 1 0 4 96 2 105
2020 IS-02 91 0 9 0 0 0 0 91 0 11
2020 IS-03 75 17 0 2 2 0 4 96 4 48
2020 IS-04 79 11 4 0 0 0 7 96 0 28
2020 IS-05 90 10 0 0 0 0 0 100 0 10
2019 IS 75 13 4 0 0 0 8 96 0 101
2019 IS-03 71 16 6 0 0 0 6 93 0 49
2019 IS-04 85 5 0 0 0 0 10 100 0 20
2019 IS-05 82 9 0 0 0 0 9 100 0 11
2018 IS 71 13 8 0 0 0 7 91 0 84
2018 IS-03 60 19 11 0 0 0 11 88 0 47
2018 IS-04 83 0 11 0 0 0 6 88 0 18
2017 IS 71 14 8 1 0 0 6 90 1 95
2017 IS-03 61 18 11 2 0 0 9 86 2 56
2017 IS-04 100 0 0 0 0 0 0 100 0 16
2017 IS-05 80 10 0 0 0 0 10 100 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 65 13 7 3 10 1 2 80 13 105
2020 IS-02 55 27 18 0 0 0 0 82 0 11
2020 IS-03 63 13 4 0 17 2 2 78 17 48
2020 IS-04 64 14 4 7 7 0 4 81 15 28
2020 IS-05 70 10 20 0 0 0 0 80 0 10
2019 IS 76 10 3 2 5 0 4 90 7 102
2019 IS-03 70 10 4 4 8 0 4 83 13 50
2019 IS-04 85 5 5 0 0 0 5 95 0 20
2019 IS-05 82 9 0 0 0 0 9 100 0 11
2018 IS 76 11 1 2 5 0 5 91 8 84
2018 IS-03 66 15 2 4 6 0 6 86 11 47
2018 IS-04 94 0 0 0 0 0 6 100 0 18
2017 IS 67 19 4 3 5 1 0 87 9 95
2017 IS-03 61 20 5 5 7 2 0 82 13 56
2017 IS-04 75 25 0 0 0 0 0 100 0 16
2017 IS-05 80 20 0 0 0 0 0 100 0 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 26 18 4 2 0 1 76 6 105
2020 IS-02 55 18 27 0 0 0 0 73 0 11
2020 IS-03 46 27 19 2 4 0 2 74 6 48
2020 IS-04 50 25 18 7 0 0 0 75 7 28
2020 IS-05 50 40 10 0 0 0 0 90 0 10
2019 IS 43 34 13 7 2 0 1 78 9 102
2019 IS-03 38 36 14 10 2 0 0 74 12 50
2019 IS-04 45 30 15 5 5 0 0 75 10 20
2019 IS-05 73 18 9 0 0 0 0 91 0 11
2018 IS 45 27 19 5 1 0 2 74 6 84
2018 IS-03 43 23 26 4 0 0 4 69 4 47
2018 IS-04 44 33 6 11 6 0 0 78 17 18
2017 IS 56 23 15 4 0 2 0 80 4 95
2017 IS-03 54 18 18 7 0 4 0 74 7 56
2017 IS-04 69 31 0 0 0 0 0 100 0 16
2017 IS-05 40 40 20 0 0 0 0 80 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 30 36 20 10 4 0 0 67 13 105
2020 IS-02 27 45 18 9 0 0 0 73 9 11
2020 IS-03 44 27 19 6 4 0 0 71 10 48
2020 IS-04 11 43 32 11 4 0 0 54 14 28
2020 IS-05 30 40 10 20 0 0 0 70 20 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 9 29 35 19 9 0 0 37 28 105
2020 IS-02 0 55 45 0 0 0 0 55 0 11
2020 IS-03 15 35 31 8 10 0 0 50 19 48
2020 IS-04 4 18 39 36 4 0 0 21 39 28
2020 IS-05 0 20 20 30 30 0 0 20 60 10
2019 IS 11 38 37 9 5 0 0 49 14 102
2019 IS-03 14 40 32 8 6 0 0 54 14 50
2019 IS-04 10 40 30 15 5 0 0 50 20 20
2019 IS-05 0 27 55 18 0 0 0 27 18 11
2018 IS 9 41 34 15 1 0 0 50 16 86
2018 IS-03 12 43 31 12 2 0 0 55 14 49
2018 IS-04 0 22 50 28 0 0 0 22 28 18
2017 IS 5 35 44 15 1 0 0 40 16 95
2017 IS-03 7 37 43 11 2 0 0 45 13 56
2017 IS-04 0 38 38 25 0 0 0 38 25 16
2017 IS-05 10 10 70 10 0 0 0 20 10 10

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 17 23 34 18 8 0 0 26 40 105
2020 IS-02 0 36 18 36 9 0 0 45 36 11
2020 IS-03 13 8 44 23 13 0 0 35 21 48
2020 IS-04 25 32 32 7 4 0 0 11 57 28
2020 IS-05 40 30 20 10 0 0 0 10 70 10
2019 IS 6 21 42 20 10 0 0 30 27 99
2019 IS-03 6 21 32 26 15 0 0 40 28 47
2019 IS-04 10 20 50 10 10 0 0 20 30 20
2019 IS-05 9 27 55 9 0 0 0 9 36 11
2018 IS 9 14 40 28 9 0 0 37 23 86
2018 IS-03 10 10 41 29 10 0 0 39 20 49
2018 IS-04 17 17 39 28 0 0 0 28 33 18
2017 IS 3 14 48 25 8 1 0 34 18 95
2017 IS-03 4 9 48 29 11 0 0 39 13 56
2017 IS-04 6 19 44 19 13 0 0 31 25 16
2017 IS-05 0 10 50 30 0 10 0 33 11 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 36 13 7 5 2 0 75 12 104
2020 IS-02 73 9 9 0 0 9 0 90 0 11
2020 IS-03 40 36 13 4 4 2 0 78 9 47
2020 IS-04 25 39 18 14 4 0 0 64 18 28
2020 IS-05 10 50 10 10 20 0 0 60 30 10
2019 IS 27 49 15 6 3 0 0 76 9 102
2019 IS-03 30 46 14 6 4 0 0 76 10 50
2019 IS-04 30 40 20 5 5 0 0 70 10 20
2019 IS-05 9 73 9 9 0 0 0 82 9 11
2018 IS 23 50 12 10 2 2 0 75 13 86
2018 IS-03 27 49 10 8 4 2 0 77 13 49
2018 IS-04 28 44 11 11 0 6 0 76 12 18
2017 IS 18 53 16 9 2 2 0 72 12 95
2017 IS-03 21 46 18 9 4 2 0 69 13 56
2017 IS-04 19 56 13 6 0 6 0 80 7 16
2017 IS-05 10 80 10 0 0 0 0 90 0 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 25 27 16 13 17 2 0 52 31 105
2020 IS-02 55 9 9 9 9 9 0 70 20 11
2020 IS-03 31 35 19 8 4 2 0 68 13 48
2020 IS-04 14 25 14 18 29 0 0 39 46 28
2020 IS-05 10 20 0 10 60 0 0 30 70 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 30 30 15 14 10 0 0 61 24 105
2020 IS-02 64 18 9 0 9 0 0 82 9 11
2020 IS-03 27 23 21 23 6 0 0 50 29 48
2020 IS-04 25 39 14 14 7 0 0 64 21 28
2020 IS-05 40 20 0 0 40 0 0 60 40 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 25 17 7 6 2 3 69 13 105
2020 IS-02 73 18 0 9 0 0 0 91 9 11
2020 IS-03 35 21 23 8 6 2 4 60 16 48
2020 IS-04 39 32 18 7 0 4 0 74 7 28
2020 IS-05 40 20 10 0 30 0 0 60 30 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 23 34 15 18 7 3 0 59 25 105
2020 IS-02 55 27 9 0 0 9 0 90 0 11
2020 IS-03 29 38 15 13 2 4 0 70 15 48
2020 IS-04 7 36 21 29 7 0 0 43 36 28
2020 IS-05 10 20 10 20 40 0 0 30 60 10
2019 IS 28 40 14 10 6 2 0 70 16 102
2019 IS-03 34 38 16 6 4 2 0 73 10 50
2019 IS-04 30 35 5 20 10 0 0 65 30 20
2019 IS-05 9 64 9 18 0 0 0 73 18 11
2018 IS 21 45 14 12 6 2 0 68 18 86
2018 IS-03 27 43 6 12 8 4 0 72 21 49
2018 IS-04 17 28 33 17 6 0 0 44 22 18
2017 IS 22 45 15 14 2 2 0 69 16 95
2017 IS-03 20 43 20 11 4 4 0 65 15 56
2017 IS-04 31 38 6 25 0 0 0 69 25 16
2017 IS-05 20 60 10 10 0 0 0 80 10 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 40 39 10 5 3 2 1 81 8 105
2020 IS-02 64 18 0 9 0 0 9 90 10 11
2020 IS-03 52 38 4 2 2 2 0 91 4 48
2020 IS-04 25 39 21 7 4 4 0 67 11 28
2020 IS-05 10 50 20 10 10 0 0 60 20 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 37 45 12 4 1 1 1 83 5 104
2020 IS-02 45 27 9 9 0 0 9 80 10 11
2020 IS-03 50 42 0 4 2 2 0 94 6 48
2020 IS-04 18 54 29 0 0 0 0 71 0 28

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 25 37 22 9 4 2 1 64 13 103
2020 IS-02 55 27 9 0 0 0 9 90 0 11
2020 IS-03 30 36 19 9 4 2 0 67 13 47
2020 IS-04 11 39 29 14 4 4 0 52 19 28
2020 IS-05 10 40 30 10 10 0 0 50 20 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 33 39 14 5 1 3 5 78 6 105
2020 IS-02 64 18 9 0 0 0 9 90 0 11
2020 IS-03 40 31 10 6 2 4 6 79 9 48
2020 IS-04 21 54 21 0 0 4 0 78 0 28
2020 IS-05 0 50 20 20 0 0 10 56 22 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 63 26 1 3 1 5 2 95 4 104
2020 IS-02 73 9 9 0 0 0 9 90 0 11
2020 IS-03 69 23 0 0 0 6 2 100 0 48
2020 IS-04 64 25 0 7 0 4 0 93 7 28

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 49 29 10 7 4 2 1 79 11 105
2020 IS-02 45 27 18 0 0 0 9 80 0 11
2020 IS-03 60 21 8 6 2 2 0 83 9 48
2020 IS-04 36 36 11 7 7 4 0 74 15 28
2020 IS-05 20 50 10 10 10 0 0 70 20 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 46 31 4 15 4 0 0 77 19 105
2020 IS-02 73 18 0 9 0 0 0 91 9 11
2020 IS-03 42 31 4 21 2 0 0 73 23 48
2020 IS-04 39 39 0 14 7 0 0 79 21 28
2020 IS-05 60 10 10 10 10 0 0 70 20 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 52 28 10 4 3 2 2 83 7 105
2020 IS-02 73 27 0 0 0 0 0 100 0 11
2020 IS-03 60 19 8 2 4 2 4 84 7 48
2020 IS-04 39 36 11 7 4 4 0 78 11 28
2020 IS-05 20 60 20 0 0 0 0 80 0 10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 9 39 24 24 3 0 0 48 27 33
2020 IS-04 7 53 13 27 0 0 0 60 27 15
2019 IS 15 42 27 15 0 0 0 58 15 26

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 94 6 33
2020 IS-04 93 7 15

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 6 26 19 29 19 0 0 32 48 31
2020 IS-04 7 36 14 21 21 0 0 43 43 14
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 8 92 104
2020 IS-02 0 100 11
2020 IS-03 6 94 48
2020 IS-04 7 93 27
2020 IS-05 10 90 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 12 88 104
2020 IS-02 9 91 11
2020 IS-03 13 88 48
2020 IS-04 7 93 27
2020 IS-05 20 80 10
2019 IS 15 85 101
2019 IS-03 14 86 50
2019 IS-04 11 89 19
2019 IS-05 27 73 11
2017 IS 11 89 95
2017 IS-03 16 84 56
2017 IS-05 0 100 10
2014 IS 16 84 94
2014 IS-03 13 87 46
2014 IS-04 26 74 23

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 42 58 12

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 83 17 12
2019 IS 73 27 15
2017 IS 72 28 11
2014 IS 93 7 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 10 60 10 20 0 0 0 70 20 10
2019 IS 30 60 0 0 10 0 0 90 10 10
2014 IS 64 21 0 14 0 0 0 86 14 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 43 30 8 10 2 3 5 79 13 103
2020 IS-02 64 18 9 0 0 9 0 90 0 11
2020 IS-03 38 38 4 13 2 0 4 80 16 47
2020 IS-04 48 19 7 7 0 7 11 82 9 27
2020 IS-05 50 10 10 20 10 0 0 60 30 10
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 11 61 23 5 84 16 105
2020 IS-02 0 73 9 18 100 0 11
2020 IS-03 21 54 21 4 72 28 48
2020 IS-04 4 64 32 0 95 5 28
2020 IS-05 10 60 30 0 86 14 10

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 25 75 12
2020 IS-03 20 80 10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 0 25 8 17 42 0 8 27 64 12
2020 IS-03 0 20 10 10 50 0 10 22 67 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 0 17 8 17 58 0 0 17 75 12
2020 IS-03 0 20 10 0 70 0 0 20 70 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 43 14 10 6 4 3 20 75 13 104
2020 IS-02 45 9 18 0 0 0 27 75 0 11
2020 IS-03 36 17 13 6 9 0 19 66 18 47
2020 IS-04 57 7 7 4 0 7 18 86 5 28
2020 IS-05 30 10 0 20 0 10 30 67 33 10
2019 IS 50 8 16 8 8 1 9 64 18 100
2019 IS-03 52 6 18 8 6 2 8 64 16 50
2019 IS-04 45 15 15 10 5 0 10 67 17 20
2018 IS 63 9 5 9 7 0 7 78 18 86
2018 IS-03 61 8 6 12 8 0 4 72 21 49
2018 IS-04 67 11 6 6 0 0 11 88 6 18
Date modified: