2020 Public Service Employee Survey Results for Statistics Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 49 7 10 5 0 0 78 15 41
2020 GT-02 39 43 0 17 0 0 0 83 17 23
2020 GT-03 15 54 15 0 15 0 0 69 15 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 70 25 3 0 3 0 0 95 3 40
2020 GT-02 77 23 0 0 0 0 0 100 0 22
2020 GT-03 62 23 8 0 8 0 0 85 8 13
2017 GT 54 34 8 4 0 0 0 87 4 48
2017 GT-02 55 36 6 3 0 0 0 91 3 33
2014 GT 54 24 7 10 2 0 2 80 13 41
2014 GT-02 57 23 6 10 0 0 3 83 10 30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 44 17 7 0 0 0 76 7 41
2020 GT-02 43 39 13 4 0 0 0 83 4 23
2020 GT-03 8 54 31 8 0 0 0 62 8 13
2019 GT 47 37 5 5 7 0 0 84 12 43
2019 GT-02 43 48 4 4 0 0 0 91 4 23
2019 GT-03 53 20 7 7 13 0 0 73 20 15
2017 GT 38 31 8 10 12 0 0 69 22 48
2017 GT-02 45 27 12 6 9 0 0 73 15 33
2014 GT 41 54 2 2 0 0 0 95 2 41
2014 GT-02 47 50 0 3 0 0 0 97 3 30

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 20 44 29 5 2 0 0 63 7 41
2020 GT-02 26 52 17 0 4 0 0 78 4 23
2020 GT-03 8 38 46 8 0 0 0 46 8 13
2019 GT 30 35 14 9 12 0 0 65 21 43
2019 GT-02 35 35 13 9 9 0 0 70 17 23
2019 GT-03 27 27 20 13 13 0 0 53 27 15
2018 GT 30 43 5 14 8 0 0 73 22 37
2018 GT-02 42 29 0 17 13 0 0 71 29 24
2017 GT 17 27 13 27 14 2 0 45 42 48
2017 GT-02 21 24 12 24 15 3 0 47 41 33
2014 GT 12 46 15 17 10 0 0 58 27 41
2014 GT-02 10 50 10 20 10 0 0 60 30 30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 49 12 0 0 0 0 88 0 41
2020 GT-02 48 48 4 0 0 0 0 96 0 23
2020 GT-03 15 62 23 0 0 0 0 77 0 13
2019 GT 50 26 17 7 0 0 0 76 7 42
2019 GT-02 50 27 14 9 0 0 0 77 9 22
2019 GT-03 47 27 20 7 0 0 0 73 7 15
2017 GT 40 42 6 12 0 0 0 82 12 48
2017 GT-02 42 45 6 6 0 0 0 88 6 33
2014 GT 32 44 12 7 5 0 0 76 12 41
2014 GT-02 33 40 13 10 3 0 0 73 13 30

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 34 54 10 0 2 0 0 88 2 41
2020 GT-02 43 43 9 0 4 0 0 87 4 23
2020 GT-03 15 69 15 0 0 0 0 85 0 13
2019 GT 62 24 7 0 7 0 0 86 7 42
2019 GT-02 65 22 9 0 4 0 0 87 4 23
2019 GT-03 57 21 7 0 14 0 0 79 14 14
2018 GT 55 32 5 5 3 0 0 87 8 38
2018 GT-02 64 24 4 4 4 0 0 88 8 25
2017 GT 34 38 14 8 6 0 0 71 15 48
2017 GT-02 36 45 9 6 3 0 0 82 9 33
2014 GT 49 34 10 0 5 2 0 85 5 41
2014 GT-02 47 37 7 0 7 3 0 86 7 30

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 37 17 10 7 0 0 66 17 41
2020 GT-02 39 30 13 13 4 0 0 70 17 23
2020 GT-03 15 38 31 0 15 0 0 54 15 13
2019 GT 33 37 14 7 9 0 0 70 16 43
2019 GT-02 35 26 22 13 4 0 0 61 17 23
2019 GT-03 33 47 7 0 13 0 0 80 13 15
2018 GT 47 24 16 13 0 0 0 71 13 38
2018 GT-02 56 20 16 8 0 0 0 76 8 25
2017 GT 21 37 21 10 10 0 0 58 21 48
2017 GT-02 27 27 24 12 9 0 0 55 21 33
2014 GT 29 46 12 5 7 0 0 76 12 41
2014 GT-02 33 43 13 3 7 0 0 77 10 30

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 44 17 0 5 2 0 78 5 41
2020 GT-02 39 30 17 0 9 4 0 73 9 23
2020 GT-03 15 62 23 0 0 0 0 77 0 13
2019 GT 23 35 21 5 16 0 0 58 21 43
2019 GT-02 13 26 35 9 17 0 0 39 26 23
2019 GT-03 40 40 7 0 13 0 0 80 13 15
2018 GT 32 37 11 13 8 0 0 68 21 38
2018 GT-02 28 40 12 12 8 0 0 68 20 25
2017 GT 17 31 27 8 15 2 0 49 24 48
2017 GT-02 15 24 30 12 15 3 0 41 28 33
2014 GT 29 24 24 12 10 0 0 54 22 41
2014 GT-02 30 30 20 10 10 0 0 60 20 30

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 37 44 17 2 0 0 0 80 2 41
2020 GT-02 48 30 17 4 0 0 0 78 4 23
2020 GT-03 23 54 23 0 0 0 0 77 0 13
2019 GT 26 47 12 14 2 0 0 72 16 43
2019 GT-02 22 57 9 13 0 0 0 78 13 23
2019 GT-03 27 40 13 13 7 0 0 67 20 15
2018 GT 42 39 5 11 3 0 0 82 13 38
2018 GT-02 44 40 4 8 4 0 0 84 12 25
2017 GT 23 35 19 19 4 0 0 58 23 48
2017 GT-02 21 36 18 21 3 0 0 58 24 33

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 49 5 0 2 0 0 93 2 41
2020 GT-02 57 30 9 0 4 0 0 87 4 23
2020 GT-03 23 77 0 0 0 0 0 100 0 13
2019 GT 40 49 7 0 5 0 0 88 5 43
2019 GT-02 43 43 13 0 0 0 0 87 0 23
2019 GT-03 40 53 0 0 7 0 0 93 7 15
2018 GT 54 32 5 5 3 0 0 86 8 37
2018 GT-02 63 33 4 0 0 0 0 96 0 24
2017 GT 34 43 8 6 8 0 0 77 15 48
2017 GT-02 39 36 12 6 6 0 0 76 12 33
2014 GT 37 41 12 2 7 0 0 78 10 41
2014 GT-02 40 37 13 3 7 0 0 77 10 30

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 34 37 20 2 7 0 0 71 10 41
2020 GT-02 43 35 13 0 9 0 0 78 9 23
2020 GT-03 15 54 23 0 8 0 0 69 8 13
2019 GT 21 47 9 7 16 0 0 67 23 43
2019 GT-02 17 48 9 9 17 0 0 65 26 23
2019 GT-03 33 40 7 0 20 0 0 73 20 15
2018 GT 35 30 22 8 5 0 0 65 14 37
2018 GT-02 42 25 29 4 0 0 0 67 4 24
2017 GT 19 31 25 10 15 0 0 50 25 48
2017 GT-02 24 30 21 6 18 0 0 55 24 33

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 46 12 2 0 0 0 85 2 41
2020 GT-02 43 43 13 0 0 0 0 87 0 23
2020 GT-03 23 54 15 8 0 0 0 77 8 13
2019 GT 37 35 21 5 2 0 0 72 7 43
2019 GT-02 39 30 22 9 0 0 0 70 9 23
2019 GT-03 40 33 20 0 7 0 0 73 7 15
2018 GT 54 27 16 3 0 0 0 81 3 37
2018 GT-02 63 21 17 0 0 0 0 83 0 24
2017 GT 39 39 12 6 2 2 0 79 9 47
2017 GT-02 39 36 15 6 0 3 0 78 6 33
2014 GT 58 29 2 5 5 0 0 88 10 41
2014 GT-02 60 27 3 7 3 0 0 87 10 30

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 27 44 15 10 5 0 0 71 15 41
2020 GT-02 35 43 4 9 9 0 0 78 17 23
2020 GT-03 15 31 38 15 0 0 0 46 15 13
2019 GT 26 33 14 21 7 0 0 58 28 43
2019 GT-02 30 35 13 17 4 0 0 65 22 23
2019 GT-03 20 33 20 20 7 0 0 53 27 15
2018 GT 35 35 11 14 5 0 0 70 19 37
2018 GT-02 46 29 4 17 4 0 0 75 21 24
2017 GT 15 31 17 20 13 4 0 48 34 48
2017 GT-02 15 24 21 21 12 6 0 42 35 33
2014 GT 15 51 15 12 7 0 0 66 20 41
2014 GT-02 13 63 10 7 7 0 0 77 13 30

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 41 17 2 7 0 0 73 10 41
2020 GT-02 35 43 4 4 13 0 0 78 17 23
2020 GT-03 23 38 38 0 0 0 0 62 0 13
2019 GT 30 33 14 16 7 0 0 63 23 43
2019 GT-02 30 35 13 13 9 0 0 65 22 23
2019 GT-03 33 33 13 13 7 0 0 67 20 15
2018 GT 42 28 19 8 3 0 0 69 11 36
2018 GT-02 43 26 22 4 4 0 0 70 9 23
2017 GT 23 27 17 14 17 2 0 51 31 48
2017 GT-02 24 27 12 15 18 3 0 53 34 33
2014 GT 24 37 12 12 15 0 0 61 27 41
2014 GT-02 23 43 10 10 13 0 0 67 23 30

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 39 10 5 5 0 0 80 10 41
2020 GT-02 48 30 9 9 4 0 0 78 13 23
2020 GT-03 31 46 15 0 8 0 0 77 8 13
2019 GT 30 40 16 12 0 2 0 71 12 43
2019 GT-02 30 30 22 13 0 4 0 64 14 23
2019 GT-03 33 53 0 13 0 0 0 87 13 15
2018 GT 38 41 5 8 3 5 0 83 11 37
2018 GT-02 38 42 8 4 0 8 0 86 5 24
2017 GT 25 36 19 10 10 0 0 61 20 48
2017 GT-02 30 30 18 12 9 0 0 61 21 33
2014 GT 32 44 12 10 2 0 0 76 12 41
2014 GT-02 33 47 13 7 0 0 0 80 7 30

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 32 12 10 2 0 0 76 12 41
2020 GT-02 52 39 0 9 0 0 0 91 9 23
2020 GT-03 31 23 31 8 8 0 0 54 15 13
2019 GT 40 44 7 7 2 0 0 84 9 43
2019 GT-02 48 39 4 9 0 0 0 87 9 23
2019 GT-03 33 47 13 0 7 0 0 80 7 15
2018 GT 41 46 11 0 3 0 0 86 3 37
2018 GT-02 46 46 8 0 0 0 0 92 0 24
2017 GT 34 36 12 9 6 2 0 72 15 47
2017 GT-02 41 31 13 9 3 3 0 74 13 32
2014 GT 44 37 7 7 5 0 0 80 12 41
2014 GT-02 43 40 10 3 3 0 0 83 7 30

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 51 29 12 2 2 2 0 83 5 41
2020 GT-02 61 30 9 0 0 0 0 91 0 23
2020 GT-03 46 23 8 8 8 8 0 75 17 13
2019 GT 60 19 16 5 0 0 0 79 5 43
2019 GT-02 78 4 17 0 0 0 0 83 0 23
2019 GT-03 40 33 20 7 0 0 0 73 7 15
2018 GT 63 16 16 3 3 0 0 79 5 38
2018 GT-02 72 12 16 0 0 0 0 84 0 25
2017 GT 50 29 6 10 0 0 4 82 11 48
2017 GT-02 52 30 6 9 0 0 3 84 9 33
2014 GT 63 22 5 7 2 0 0 85 10 41
2014 GT-02 63 23 3 7 3 0 0 87 10 30

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 10 12 29 32 7 5 5 43 24 41
2020 GT-02 0 13 22 52 9 0 4 64 14 23
2020 GT-03 23 8 38 8 8 8 8 18 36 13
2019 GT 14 23 28 21 12 0 2 33 38 43
2019 GT-02 4 17 35 30 13 0 0 43 22 23
2019 GT-03 27 27 20 13 13 0 0 27 53 15
2018 GT 5 18 24 26 26 0 0 53 24 38
2018 GT-02 0 8 24 28 40 0 0 68 8 25
2017 GT 21 20 29 17 8 0 4 26 43 48
2017 GT-02 24 18 24 18 12 0 3 31 44 33
2014 GT 2 20 46 12 15 0 5 28 23 41
2014 GT-02 0 20 47 13 17 0 3 31 21 30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 2 12 15 32 27 5 7 67 17 41
2020 GT-02 0 9 13 35 30 9 4 75 10 23
2020 GT-03 8 15 23 23 15 0 15 45 27 13
2019 GT 5 7 33 30 26 0 0 56 12 43
2019 GT-02 4 9 30 39 17 0 0 57 13 23
2019 GT-03 7 0 40 20 33 0 0 53 7 15
2018 GT 0 18 11 26 42 0 3 70 19 38
2018 GT-02 0 12 4 28 52 0 4 83 13 25
2017 GT 18 17 19 17 21 2 6 41 38 48
2017 GT-02 15 24 18 18 18 0 6 39 42 33
2014 GT 10 5 20 27 29 5 5 62 16 41
2014 GT-02 10 7 17 27 30 7 3 63 19 30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 15 17 29 17 12 7 2 32 35 41
2020 GT-02 4 17 39 17 9 9 4 30 25 23
2020 GT-03 23 8 23 15 23 8 0 42 33 13
2019 GT 14 19 35 14 16 0 2 31 33 43
2019 GT-02 9 26 26 17 17 0 4 36 36 23
2019 GT-03 13 13 40 13 20 0 0 33 27 15
2018 GT 11 11 29 21 26 0 3 49 22 38
2018 GT-02 4 8 28 24 36 0 0 60 12 25
2017 GT 21 18 34 8 10 2 6 21 43 48
2017 GT-02 24 15 30 9 12 3 6 23 43 33
2014 GT 17 17 32 15 15 0 5 31 36 41
2014 GT-02 10 17 37 13 17 0 7 32 29 30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 12 15 24 32 7 7 2 43 30 41
2020 GT-02 4 13 22 39 13 4 4 57 19 23
2020 GT-03 23 15 23 23 0 15 0 27 45 13
2019 GT 9 21 28 26 16 0 0 42 30 43
2019 GT-02 0 13 39 30 17 0 0 48 13 23
2019 GT-03 20 27 20 20 13 0 0 33 47 15
2018 GT 13 11 16 32 29 0 0 61 24 38
2018 GT-02 4 4 16 36 40 0 0 76 8 25
2017 GT 6 19 27 19 15 4 10 39 29 48
2017 GT-02 3 15 33 18 12 6 12 37 22 33
2014 GT 2 10 34 32 17 0 5 51 13 41
2014 GT-02 3 13 30 30 20 0 3 52 17 30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 12 10 22 32 12 7 5 50 25 41
2020 GT-02 4 9 13 43 17 4 9 70 15 23
2020 GT-03 23 8 31 23 0 15 0 27 36 13
2019 GT 12 16 23 30 16 0 2 48 29 43
2019 GT-02 9 9 26 35 22 0 0 57 17 23
2019 GT-03 13 20 27 27 13 0 0 40 33 15
2018 GT 8 11 21 29 26 3 3 58 19 38
2018 GT-02 0 4 20 28 40 4 4 74 4 25
2017 GT 21 16 21 19 4 6 11 28 46 47
2017 GT-02 25 13 16 19 6 9 13 32 48 32
2014 GT 15 20 32 15 12 0 7 29 37 41
2014 GT-02 13 17 30 20 13 0 7 36 32 30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 5 7 17 27 29 12 2 66 14 41
2020 GT-02 9 4 13 26 35 9 4 70 15 23
2020 GT-03 0 0 23 38 15 23 0 70 0 13
2019 GT 9 19 21 21 28 2 0 50 29 43
2019 GT-02 9 13 13 35 26 4 0 64 23 23
2019 GT-03 7 20 33 7 33 0 0 40 27 15
2018 GT 3 26 16 18 32 3 3 53 31 38
2018 GT-02 0 28 0 20 48 4 0 71 29 25
2017 GT 31 6 21 17 8 6 10 30 45 48
2017 GT-02 30 9 21 6 12 9 12 23 50 33
2014 GT 10 22 20 10 25 5 8 40 37 40
2014 GT-02 10 28 24 7 17 7 7 28 44 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 15 17 22 22 15 7 2 41 35 41
2020 GT-02 13 17 13 30 17 4 4 52 33 23
2020 GT-03 8 8 46 8 15 15 0 27 18 13
2019 GT 7 17 33 21 19 0 2 41 24 42
2019 GT-02 4 17 35 22 17 0 4 41 23 23
2019 GT-03 7 14 29 29 21 0 0 50 21 14
2018 GT 8 13 32 24 18 5 0 44 22 38
2018 GT-02 0 8 32 24 28 8 0 57 9 25
2017 GT 15 17 29 15 15 6 4 33 35 48
2017 GT-02 12 18 24 15 18 9 3 38 34 33
2014 GT 17 22 19 17 15 2 7 35 43 41
2014 GT-02 13 20 23 17 17 3 7 37 37 30

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 5 29 37 15 12 0 2 28 35 41
2020 GT-02 4 22 35 22 13 0 4 36 27 23
2020 GT-03 8 31 46 8 8 0 0 15 38 13
2019 GT 14 19 40 19 7 2 0 26 33 43
2019 GT-02 9 17 43 22 4 4 0 27 27 23
2019 GT-03 20 7 40 20 13 0 0 33 27 15
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 22 37 17 2 5 10 7 71 9 41
2020 GT-02 22 26 17 0 9 13 13 65 12 23
2020 GT-03 15 54 15 8 0 8 0 75 8 13
2019 GT 37 28 14 2 9 7 2 72 13 43
2019 GT-02 39 17 17 4 9 13 0 65 15 23
2019 GT-03 40 47 0 0 13 0 0 87 13 15
2018 GT 42 29 11 0 11 5 3 77 11 38
2018 GT-02 40 24 12 0 12 8 4 73 14 25
2017 GT 25 36 27 2 4 2 4 65 6 48
2017 GT-02 30 30 30 3 0 3 3 65 3 33
2014 GT 39 29 15 5 5 5 2 74 11 41
2014 GT-02 40 33 13 3 3 3 3 79 7 30

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 49 27 12 5 7 0 0 76 12 41
2020 GT-02 52 17 17 4 9 0 0 70 13 23
2020 GT-03 38 46 0 8 8 0 0 85 15 13
2019 GT 58 26 0 7 9 0 0 84 16 43
2019 GT-02 65 22 0 9 4 0 0 87 13 23
2019 GT-03 53 20 0 7 20 0 0 73 27 15
2018 GT 63 21 3 8 5 0 0 84 13 38
2018 GT-02 56 28 4 8 4 0 0 84 12 25
2017 GT 50 29 8 6 4 0 2 81 11 48
2017 GT-02 45 33 12 6 3 0 0 79 9 33
2014 GT 54 27 10 7 0 2 0 83 8 41
2014 GT-02 53 30 13 3 0 0 0 83 3 30

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 56 32 2 10 0 0 0 88 10 41
2020 GT-02 52 26 4 17 0 0 0 78 17 23
2020 GT-03 54 46 0 0 0 0 0 100 0 13
2019 GT 55 31 2 10 2 0 0 86 12 42
2019 GT-02 57 30 4 4 4 0 0 87 9 23
2019 GT-03 50 29 0 21 0 0 0 79 21 14
2018 GT 62 27 5 5 0 0 0 89 5 37
2018 GT-02 60 28 8 4 0 0 0 88 4 25
2017 GT 42 39 6 11 0 0 2 82 11 47
2017 GT-02 41 38 9 13 0 0 0 78 13 32
2014 GT 48 37 5 10 0 0 0 85 10 40
2014 GT-02 50 37 3 10 0 0 0 87 10 30

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 34 12 0 5 5 0 82 5 41
2020 GT-02 43 30 13 0 9 4 0 77 9 23
2020 GT-03 38 38 15 0 0 8 0 83 0 13
2019 GT 42 33 14 7 5 0 0 74 12 43
2019 GT-02 39 35 17 4 4 0 0 74 9 23
2019 GT-03 53 20 13 7 7 0 0 73 13 15
2018 GT 66 21 8 3 3 0 0 87 5 38
2018 GT-02 64 28 8 0 0 0 0 92 0 25

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 27 10 2 5 12 15 77 10 41
2020 GT-02 13 22 17 4 9 13 22 53 20 23
2020 GT-03 38 38 0 0 0 15 8 100 0 13
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 32 17 2 5 2 0 75 8 41
2020 GT-02 35 30 17 4 9 4 0 68 14 23
2020 GT-03 46 38 15 0 0 0 0 85 0 13
2019 GT 37 19 23 12 7 0 2 57 19 43
2019 GT-02 35 13 26 13 9 0 4 50 23 23
2019 GT-03 47 27 20 0 7 0 0 73 7 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 50 28 10 3 5 5 0 82 8 40
2020 GT-02 50 18 14 5 9 5 0 71 14 22
2020 GT-03 62 31 0 0 0 8 0 100 0 13
2019 GT 44 28 12 9 7 0 0 72 16 43
2019 GT-02 39 35 9 9 9 0 0 74 17 23
2019 GT-03 60 20 7 7 7 0 0 80 13 15
2018 GT 50 34 5 0 11 0 0 84 11 38
2018 GT-02 48 36 4 0 12 0 0 84 12 25
2017 GT 35 36 17 8 4 0 0 71 13 48
2017 GT-02 33 30 24 9 3 0 0 64 12 33
2014 GT 51 32 12 2 2 0 0 83 5 41
2014 GT-02 50 33 13 3 0 0 0 83 3 30

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 32 10 5 5 5 2 79 11 41
2020 GT-02 35 35 9 9 9 4 0 73 18 23
2020 GT-03 54 23 8 0 0 8 8 91 0 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 46 7 0 5 0 0 88 5 41
2020 GT-02 35 52 4 0 9 0 0 87 9 23
2020 GT-03 46 46 8 0 0 0 0 92 0 13
2019 GT 47 30 5 12 7 0 0 77 19 43
2019 GT-02 52 22 9 9 9 0 0 74 17 23
2019 GT-03 47 40 0 13 0 0 0 87 13 15
2018 GT 71 16 8 3 3 0 0 87 5 38
2018 GT-02 80 8 8 4 0 0 0 88 4 25
2017 GT 41 34 17 8 0 0 0 75 8 48
2017 GT-02 42 33 18 6 0 0 0 76 6 33
2014 GT 51 29 5 5 7 0 2 82 13 41
2014 GT-02 53 33 3 3 7 0 0 87 10 30

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 34 66 41
2020 GT-02 26 74 23
2020 GT-03 54 46 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 54 10 12 0 2 12 10 81 3 41
2020 GT-02 39 13 13 0 4 17 13 75 6 23
2020 GT-03 77 0 8 0 0 8 8 91 0 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 59 32 5 0 5 0 0 90 5 41
2020 GT-02 57 30 4 0 9 0 0 87 9 23
2020 GT-03 62 31 8 0 0 0 0 92 0 13
2019 GT 56 21 7 9 7 0 0 77 16 43
2019 GT-02 52 22 4 9 13 0 0 74 22 23
2019 GT-03 73 13 7 7 0 0 0 87 7 15
2018 GT 74 11 5 3 8 0 0 84 11 38
2018 GT-02 72 12 4 4 8 0 0 84 12 25
2017 GT 48 36 17 0 0 0 0 83 0 48
2017 GT-02 52 39 9 0 0 0 0 91 0 33
2014 GT 66 22 5 2 5 0 0 88 7 41
2014 GT-02 70 20 3 3 3 0 0 90 7 30
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 29 10 2 2 12 0 83 6 41
2020 GT-02 48 30 9 0 0 13 0 90 0 23
2020 GT-03 31 23 15 8 8 15 0 64 18 13
2019 GT 28 37 9 7 2 16 0 78 11 43
2019 GT-02 30 26 9 9 0 26 0 76 12 23
2019 GT-03 27 40 13 7 7 7 0 71 14 15
2018 GT 47 26 8 3 5 11 0 82 9 38
2018 GT-02 52 20 8 4 0 16 0 86 5 25
2017 GT 29 29 17 13 8 4 0 61 21 48
2017 GT-02 27 27 21 15 3 6 0 58 19 33
2014 GT 34 37 12 5 2 10 0 78 8 41
2014 GT-02 37 33 10 7 0 13 0 81 8 30

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 29 7 12 2 7 0 76 16 41
2020 GT-02 57 17 9 9 0 9 0 81 10 23
2020 GT-03 15 46 8 15 8 8 0 67 25 13
2019 GT 19 37 21 12 7 5 0 59 20 43
2019 GT-02 17 30 22 17 4 9 0 52 24 23
2019 GT-03 27 40 13 7 13 0 0 67 20 15
2018 GT 47 24 13 11 3 3 0 73 14 38
2018 GT-02 56 12 20 8 0 4 0 71 8 25
2017 GT 27 21 25 16 10 0 0 48 27 48
2017 GT-02 30 21 21 18 9 0 0 52 27 33
2014 GT 32 32 15 12 5 5 0 67 18 41
2014 GT-02 40 27 10 13 3 7 0 72 18 30

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 27 37 5 12 2 17 0 76 18 41
2020 GT-02 35 35 9 9 0 13 0 80 10 23
2020 GT-03 15 31 0 15 8 31 0 67 33 13
2019 GT 14 28 21 16 9 12 0 47 29 43
2019 GT-02 13 30 22 9 9 17 0 53 21 23
2019 GT-03 20 20 20 20 13 7 0 43 36 15
2018 GT 37 21 8 13 5 16 0 69 22 38
2018 GT-02 40 24 8 8 0 20 0 80 10 25
2017 GT 17 21 25 20 10 6 0 40 33 48
2017 GT-02 18 24 18 21 12 6 0 45 35 33
2014 GT 29 24 22 15 2 7 0 58 18 41
2014 GT-02 37 23 17 13 0 10 0 67 15 30

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 22 17 12 10 10 0 57 24 41
2020 GT-02 35 22 17 9 4 13 0 65 15 23
2020 GT-03 23 23 15 15 15 8 0 50 33 13
2019 GT 14 28 21 19 14 5 0 44 34 43
2019 GT-02 13 26 17 30 4 9 0 43 38 23
2019 GT-03 20 33 13 7 27 0 0 53 33 15
2018 GT 32 30 16 3 8 11 0 70 12 37
2018 GT-02 38 21 17 4 4 17 0 70 10 24
2017 GT 19 21 34 19 8 0 0 40 27 48
2017 GT-02 24 15 33 21 6 0 0 39 27 33
2014 GT 27 32 17 15 5 5 0 62 20 41
2014 GT-02 33 27 10 20 3 7 0 64 25 30

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 61 22 2 0 0 15 0 97 0 41
2020 GT-02 52 17 4 0 0 26 0 94 0 23
2020 GT-03 69 31 0 0 0 0 0 100 0 13
2019 GT 67 30 2 0 0 0 0 98 0 43
2019 GT-02 61 39 0 0 0 0 0 100 0 23
2019 GT-03 73 20 7 0 0 0 0 93 0 15
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 33 35 20 0 5 8 0 73 5 40
2020 GT-02 35 35 22 0 0 9 0 76 0 23
2020 GT-03 33 33 17 0 8 8 0 73 9 12
2019 GT 26 47 21 5 0 2 0 74 5 43
2019 GT-02 26 39 30 0 0 4 0 68 0 23
2019 GT-03 20 60 7 13 0 0 0 80 13 15
2018 GT 34 53 5 3 3 3 0 89 5 38
2018 GT-02 36 48 8 4 0 4 0 88 4 25
2017 GT 25 40 22 8 2 2 0 66 11 48
2017 GT-02 30 39 15 12 0 3 0 72 13 33
2014 GT 27 51 12 2 5 2 0 80 8 41
2014 GT-02 27 47 17 3 3 3 0 76 7 30

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 29 12 20 5 5 0 62 26 41
2020 GT-02 35 26 13 17 0 9 0 67 19 23
2020 GT-03 31 15 15 31 8 0 0 46 38 13
2019 GT 19 26 21 21 9 5 0 46 32 43
2019 GT-02 22 22 22 17 9 9 0 48 29 23
2019 GT-03 20 27 20 20 13 0 0 47 33 15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 27 27 10 5 2 0 58 15 41
2020 GT-02 35 13 26 13 9 4 0 50 23 23
2020 GT-03 15 46 31 8 0 0 0 62 8 13
2019 GT 30 42 21 2 5 0 0 72 7 43
2019 GT-02 30 35 30 4 0 0 0 65 4 23
2019 GT-03 33 40 13 0 13 0 0 73 13 15
2018 GT 47 24 16 0 3 8 3 79 3 38
2018 GT-02 44 16 24 0 0 12 4 71 0 25
2017 GT 23 34 21 8 8 6 0 60 17 48
2017 GT-02 24 27 21 12 6 9 0 57 20 33
2014 GT 46 34 7 7 2 2 0 82 10 41
2014 GT-02 43 37 10 3 3 3 0 83 7 30

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 34 24 22 5 5 10 0 65 11 41
2020 GT-02 30 35 13 0 9 13 0 75 10 23
2020 GT-03 23 8 46 15 0 8 0 33 17 13
2019 GT 31 40 19 5 5 0 0 71 10 42
2019 GT-02 30 39 26 4 0 0 0 70 4 23
2019 GT-03 36 36 7 7 14 0 0 71 21 14
2018 GT 53 34 8 0 3 3 0 89 3 38
2018 GT-02 44 40 12 0 0 4 0 88 0 25

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 20 30 8 8 5 5 50 17 40
2020 GT-02 23 18 32 9 9 5 5 45 20 22
2020 GT-03 23 23 31 8 8 8 0 50 17 13
2019 GT 19 21 28 2 9 21 0 50 15 43
2019 GT-02 9 26 30 0 9 26 0 47 12 23
2019 GT-03 33 13 27 0 13 13 0 54 15 15
2018 GT 34 13 11 5 13 16 8 62 24 38
2018 GT-02 28 12 16 0 12 24 8 59 18 25
2017 GT 13 21 27 17 10 10 2 38 30 48
2017 GT-02 15 27 24 15 6 9 3 48 24 33
2014 GT 20 24 34 7 10 2 2 46 18 41
2014 GT-02 20 30 30 3 10 3 3 53 14 30

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 17 32 24 12 5 10 0 54 19 41
2020 GT-02 26 35 13 9 0 17 0 74 11 23
2020 GT-03 8 15 46 23 8 0 0 23 31 13
2019 GT 7 35 21 16 16 5 0 44 34 43
2019 GT-02 9 39 13 13 17 9 0 52 33 23
2019 GT-03 7 33 27 13 20 0 0 40 33 15
2018 GT 18 26 24 13 18 0 0 45 32 38
2018 GT-02 24 28 24 8 16 0 0 52 24 25
2017 GT 17 21 25 17 18 2 0 39 36 48
2017 GT-02 21 24 21 15 15 3 0 47 31 33
2014 GT 20 39 12 17 10 2 0 60 28 41
2014 GT-02 17 47 7 17 10 3 0 65 28 30

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 17 17 24 15 22 5 0 36 38 41
2020 GT-02 22 22 22 13 17 4 0 45 32 23
2020 GT-03 8 15 31 23 15 8 0 25 42 13
2019 GT 5 37 12 16 30 0 0 42 47 43
2019 GT-02 9 43 13 13 22 0 0 52 35 23
2019 GT-03 0 40 13 13 33 0 0 40 47 15
2018 GT 13 21 13 16 37 0 0 34 53 38
2018 GT-02 16 24 16 8 36 0 0 40 44 25
2017 GT 8 19 17 15 37 2 2 28 54 48
2017 GT-02 12 21 18 3 39 3 3 35 45 33
2014 GT 15 20 15 15 34 0 2 35 50 41
2014 GT-02 17 23 17 7 33 0 3 41 41 30

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 63 10 12 2 2 0 10 81 5 41
2020 GT-02 65 4 13 4 0 0 13 80 5 23
2020 GT-03 46 23 15 0 8 0 8 75 8 13
2019 GT 72 12 5 2 5 0 5 88 7 43
2019 GT-02 74 4 4 4 4 0 9 86 10 23
2019 GT-03 67 20 7 0 7 0 0 87 7 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 20 10 7 7 2 12 71 17 41
2020 GT-02 39 22 4 4 9 4 17 78 17 23
2020 GT-03 31 23 23 8 8 0 8 58 17 13
2019 GT 30 33 23 7 5 0 2 64 12 43
2019 GT-02 26 39 22 9 0 0 4 68 9 23
2019 GT-03 27 27 33 7 7 0 0 53 13 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 61 7 7 2 7 7 7 80 11 41
2020 GT-02 61 4 4 4 4 13 9 83 11 23
2020 GT-03 54 15 15 0 8 0 8 75 8 13
2019 GT 67 7 7 5 7 2 5 80 13 43
2019 GT-02 70 0 4 4 9 4 9 80 15 23
2019 GT-03 67 20 7 0 7 0 0 87 7 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 66 5 2 2 10 0 15 83 14 41
2020 GT-02 65 4 4 4 9 0 13 80 15 23
2020 GT-03 62 8 0 0 8 0 23 90 10 13
2019 GT 72 2 5 0 7 0 14 86 8 43
2019 GT-02 65 0 9 0 9 0 17 79 11 23
2019 GT-03 80 7 0 0 0 0 13 100 0 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 22 46 12 15 5 0 0 68 20 41
2020 GT-02 17 61 4 9 9 0 0 78 17 23
2020 GT-03 23 23 23 31 0 0 0 46 31 13
2019 GT 21 35 16 16 9 2 0 57 26 43
2019 GT-02 17 35 22 17 4 4 0 55 23 23
2019 GT-03 27 27 13 20 13 0 0 53 33 15
2018 GT 18 39 21 5 11 5 0 61 17 38
2018 GT-02 16 40 24 8 4 8 0 61 13 25
2017 GT 10 31 21 13 15 10 0 47 30 48
2017 GT-02 12 27 21 15 18 6 0 42 35 33

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 37 37 12 5 7 0 2 75 13 41
2020 GT-02 43 30 17 0 4 0 4 77 5 23
2020 GT-03 23 38 8 15 15 0 0 62 31 13
2019 GT 33 40 19 7 2 0 0 72 9 43
2019 GT-02 30 43 22 4 0 0 0 74 4 23
2019 GT-03 40 27 13 13 7 0 0 67 20 15
2018 GT 58 34 3 3 3 0 0 92 5 38
2018 GT-02 68 28 0 4 0 0 0 96 4 25
2017 GT 42 34 20 0 2 2 0 77 2 48
2017 GT-02 45 36 15 0 0 3 0 84 0 33
2014 GT 56 34 2 2 2 0 2 92 5 41
2014 GT-02 57 33 3 3 0 0 3 93 3 30

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 33 33 18 0 5 13 0 74 6 40
2020 GT-02 39 22 22 0 9 9 0 67 10 23
2020 GT-03 17 42 17 0 0 25 0 78 0 12
2019 GT 47 33 14 5 0 2 0 81 5 43
2019 GT-02 39 39 17 0 0 4 0 82 0 23
2019 GT-03 60 20 13 7 0 0 0 80 7 15
2018 GT 61 32 5 0 3 0 0 92 3 38
2018 GT-02 60 36 4 0 0 0 0 96 0 25
2017 GT 40 31 18 2 0 8 0 78 2 48
2017 GT-02 39 30 18 3 0 9 0 77 3 33
2014 GT 61 32 7 0 0 0 0 93 0 41
2014 GT-02 57 37 7 0 0 0 0 93 0 30

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 22 34 17 2 0 20 5 74 3 41
2020 GT-02 22 22 22 4 0 22 9 63 6 23
2020 GT-03 8 54 15 0 0 23 0 80 0 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 32 12 10 0 2 5 76 11 41
2020 GT-02 39 26 13 13 0 4 4 71 14 23
2020 GT-03 23 54 8 8 0 0 8 83 8 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 51 29 10 5 5 0 0 80 10 41
2020 GT-02 57 26 4 4 9 0 0 83 13 23
2020 GT-03 38 31 23 8 0 0 0 69 8 13
2019 GT 42 44 5 7 2 0 0 86 9 43
2019 GT-02 43 48 4 4 0 0 0 91 4 23
2019 GT-03 53 27 0 13 7 0 0 80 20 15
2018 GT 54 38 5 0 3 0 0 92 3 37
2018 GT-02 63 38 0 0 0 0 0 100 0 24
2017 GT 34 42 19 4 2 0 0 75 6 48
2017 GT-02 39 42 15 3 0 0 0 82 3 33
2014 GT 66 29 5 0 0 0 0 95 0 41
2014 GT-02 67 30 3 0 0 0 0 97 0 30

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 49 17 12 12 5 5 0 69 18 41
2020 GT-02 57 13 4 13 4 9 0 76 19 23
2020 GT-03 31 15 31 15 8 0 0 46 23 13
2019 GT 30 51 7 5 7 0 0 81 12 43
2019 GT-02 39 52 0 4 4 0 0 91 9 23
2019 GT-03 27 40 13 7 13 0 0 67 20 15
2018 GT 61 24 8 5 3 0 0 84 8 38
2018 GT-02 68 20 8 4 0 0 0 88 4 25
2017 GT 29 38 17 6 10 0 0 67 16 48
2017 GT-02 36 36 15 3 9 0 0 73 12 33
2014 GT 49 27 7 12 5 0 0 76 17 41
2014 GT-02 50 27 7 10 7 0 0 77 17 30

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 43 28 5 15 5 5 0 74 21 40
2020 GT-02 55 14 5 14 5 9 0 75 20 22
2020 GT-03 23 38 8 23 8 0 0 62 31 13
2019 GT 28 51 12 5 5 0 0 79 9 43
2019 GT-02 39 48 4 9 0 0 0 87 9 23
2019 GT-03 20 40 27 0 13 0 0 60 13 15
2018 GT 46 35 8 8 3 0 0 81 11 37
2018 GT-02 58 29 8 4 0 0 0 88 4 24
2017 GT 27 38 21 8 6 0 0 65 14 48
2017 GT-02 33 36 21 6 3 0 0 70 9 33
2014 GT 41 32 12 7 7 0 0 73 15 41
2014 GT-02 43 30 13 7 7 0 0 73 13 30

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 34 12 22 15 12 5 0 49 28 41
2020 GT-02 35 9 22 13 13 9 0 48 29 23
2020 GT-03 23 23 15 23 15 0 0 46 38 13
2019 GT 35 33 14 5 9 5 0 71 15 43
2019 GT-02 48 30 0 9 4 9 0 86 14 23
2019 GT-03 27 20 33 0 20 0 0 47 20 15
2018 GT 47 21 16 8 5 3 0 70 14 38
2018 GT-02 52 20 12 8 4 4 0 75 13 25
2017 GT 23 27 10 19 14 4 2 54 35 48
2017 GT-02 24 33 6 12 15 6 3 63 30 33
2014 GT 37 20 15 20 7 2 0 58 27 41
2014 GT-02 33 23 17 13 10 3 0 59 24 30
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 GT 32 32 37 41
2020 GT-02 39 22 39 23
2020 GT-03 23 38 38 13
2019 GT 21 28 51 43
2019 GT-02 22 30 48 23
2019 GT-03 27 20 53 15
2018 GT 21 39 39 38
2018 GT-02 16 44 40 25
2017 GT 27 29 43 48
2017 GT-02 27 30 42 33
2014 GT 27 37 37 41
2014 GT-02 30 33 37 30

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 GT 0 15 31 0 46 8 13
2017 GT 0 15 38 0 31 15 13
2014 GT 0 36 18 9 9999 37 11
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GT 12 88 43

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 12 12 12 0 7 39 17 56 17 41
2020 GT-02 13 4 17 0 9 43 13 40 20 23
2020 GT-03 8 23 8 0 8 31 23 67 17 13
2019 GT 19 9 19 5 7 23 19 48 20 43
2019 GT-02 26 4 13 4 4 26 22 58 17 23
2019 GT-03 13 13 20 7 13 20 13 40 30 15
2018 GT 24 5 21 5 8 24 13 46 21 38
2018 GT-02 24 4 12 4 8 32 16 54 23 25
2017 GT 21 17 21 2 4 27 8 59 9 48
2017 GT-02 24 21 15 3 0 30 6 71 5 33
2014 GT 17 15 24 5 7 27 5 46 18 41
2014 GT-02 17 13 27 3 7 26 7 45 15 30

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 17 20 2 5 24 2 63 10 41
2020 GT-02 30 9 26 4 4 26 0 53 12 23
2020 GT-03 15 31 15 0 8 31 0 67 11 13
2019 GT 33 21 16 5 7 12 7 66 14 43
2019 GT-02 35 13 17 4 4 17 9 65 12 23
2019 GT-03 27 27 13 7 13 7 7 62 23 15
2018 GT 39 21 18 5 3 13 0 70 9 38
2018 GT-02 36 16 20 8 0 20 0 65 10 25
2017 GT 29 25 29 0 2 13 2 64 2 48
2017 GT-02 30 21 30 0 0 15 3 63 0 33
2014 GT 32 17 27 7 2 15 0 57 11 41
2014 GT-02 30 13 23 10 3 20 0 54 17 30
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GT 12 88 43
2019 GT-03 0 100 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 15 7 20 2 2 41 12 47 11 41
2020 GT-02 13 4 17 4 4 48 9 40 20 23
2020 GT-03 15 8 23 0 0 31 23 50 0 13
2019 GT 21 7 21 7 2 26 16 48 16 43
2019 GT-02 26 4 13 0 4 30 22 64 9 23
2019 GT-03 20 0 33 13 0 20 13 30 20 15
2018 GT 26 5 21 3 5 32 8 52 13 38
2018 GT-02 28 4 12 4 0 44 8 67 8 25
2017 GT 19 21 18 4 4 31 2 60 13 48
2017 GT-02 21 27 15 6 0 27 3 70 9 33
2014 GT 24 15 22 2 0 32 5 62 4 41
2014 GT-02 23 13 20 3 0 33 7 61 6 30

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 20 25 3 3 25 0 60 7 40
2020 GT-02 23 14 27 5 5 27 0 50 13 22
2020 GT-03 15 31 23 0 0 31 0 67 0 13
2019 GT 40 16 16 7 0 14 7 71 9 43
2019 GT-02 43 4 17 4 0 22 9 69 6 23
2019 GT-03 33 27 20 7 0 7 7 69 8 15
2018 GT 42 21 13 0 3 21 0 80 3 38
2018 GT-02 40 16 12 0 0 32 0 82 0 25
2017 GT 29 27 21 2 2 18 0 69 5 48
2017 GT-02 30 27 24 0 0 18 0 70 0 33
2014 GT 34 24 22 0 0 19 0 73 0 41
2014 GT-02 33 17 23 0 0 27 0 68 0 30
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 51 15 12 12 7 0 2 68 20 41
2020 GT-02 57 13 9 9 13 0 0 70 22 23
2020 GT-03 46 8 23 15 0 0 8 58 17 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 25 23 10 10 5 3 54 22 40
2020 GT-02 35 30 22 9 4 0 0 65 13 23
2020 GT-03 0 17 33 8 17 17 8 22 33 12
2019 GT 14 30 19 16 21 0 0 44 37 43
2019 GT-02 17 30 17 22 13 0 0 48 35 23
2019 GT-03 7 33 20 7 33 0 0 40 40 15
2018 GT 26 29 11 16 18 0 0 55 34 38
2018 GT-02 28 36 12 12 12 0 0 64 24 25
2017 GT 19 34 23 11 11 0 2 55 22 47
2017 GT-02 25 41 16 13 6 0 0 66 19 32

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 27 20 20 20 10 5 0 49 31 41
2020 GT-02 39 22 17 13 9 0 0 61 22 23
2020 GT-03 0 15 23 38 8 15 0 18 55 13
2019 GT 19 26 26 21 9 0 0 44 30 43
2019 GT-02 30 22 22 22 4 0 0 52 26 23
2019 GT-03 7 27 27 20 20 0 0 33 40 15
2018 GT 29 24 24 16 5 0 3 54 22 38
2018 GT-02 40 32 20 4 0 0 4 75 4 25
2017 GT 15 27 29 22 6 0 0 42 29 48
2017 GT-02 15 27 30 21 6 0 0 42 27 33

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 28 38 10 10 8 5 0 70 19 39
2020 GT-02 43 30 13 9 4 0 0 74 13 23
2020 GT-03 0 45 9 18 9 18 0 56 33 11
2019 GT 19 35 16 16 12 0 2 55 29 43
2019 GT-02 30 48 9 9 4 0 0 78 13 23
2019 GT-03 7 27 27 20 20 0 0 33 40 15
2018 GT 34 24 16 11 16 0 0 58 26 38
2018 GT-02 48 32 12 4 4 0 0 80 8 25
2017 GT 21 32 17 21 4 0 4 56 26 47
2017 GT-02 21 39 15 15 3 0 6 65 19 33

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 34 22 17 17 5 2 2 59 23 41
2020 GT-02 52 17 13 13 4 0 0 70 17 23
2020 GT-03 15 23 15 31 0 8 8 45 36 13
2019 GT 32 15 24 12 17 0 0 46 29 41
2019 GT-02 41 14 18 14 14 0 0 55 27 22
2019 GT-03 29 14 36 7 14 0 0 43 21 14
2018 GT 35 22 22 14 8 0 0 57 22 37
2018 GT-02 54 17 25 4 0 0 0 71 4 24
2017 GT 21 21 31 13 14 0 0 42 27 48
2017 GT-02 21 24 30 12 12 0 0 45 24 33

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 46 24 22 5 0 0 2 73 5 41
2020 GT-02 61 17 17 4 0 0 0 78 4 23
2020 GT-03 23 38 31 8 0 0 0 62 8 13
2019 GT 51 30 7 2 5 0 5 85 7 43
2019 GT-02 65 22 9 0 0 0 4 91 0 23
2019 GT-03 33 47 7 0 13 0 0 80 13 15
2018 GT 61 18 8 5 0 0 8 86 6 38
2018 GT-02 76 16 0 0 0 0 8 100 0 25
2017 GT 41 36 8 0 0 2 13 90 0 48
2017 GT-02 42 36 6 0 0 3 12 93 0 33

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 45 25 18 10 3 0 0 70 13 40
2020 GT-02 48 30 9 13 0 0 0 78 13 23
2020 GT-03 25 25 33 8 8 0 0 50 17 12
2019 GT 37 30 23 5 5 0 0 67 9 43
2019 GT-02 39 35 13 9 4 0 0 74 13 23
2019 GT-03 27 33 33 0 7 0 0 60 7 15
2018 GT 45 24 18 8 5 0 0 68 13 38
2018 GT-02 52 28 4 12 4 0 0 80 16 25
2017 GT 34 36 19 8 4 0 0 69 12 48
2017 GT-02 39 36 15 9 0 0 0 76 9 33

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 22 12 10 0 2 10 75 11 41
2020 GT-02 57 13 9 4 0 4 13 84 5 23
2020 GT-03 31 15 23 23 0 0 8 50 25 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 24 20 5 2 2 2 72 8 41
2020 GT-02 52 22 13 9 0 4 0 77 9 23
2020 GT-03 23 31 31 0 8 0 8 58 8 13
2019 GT 24 36 19 12 10 0 0 60 21 42
2019 GT-02 26 35 22 13 4 0 0 61 17 23
2019 GT-03 21 43 7 7 21 0 0 64 29 14
2018 GT 39 26 26 3 5 0 0 66 8 38
2018 GT-02 52 36 8 0 4 0 0 88 4 25
2017 GT 19 36 33 6 2 2 2 57 9 48
2017 GT-02 18 39 33 3 0 3 3 61 3 33

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 27 15 10 7 2 0 68 18 41
2020 GT-02 57 17 9 9 4 4 0 77 14 23
2020 GT-03 23 31 23 15 8 0 0 54 23 13
2019 GT 21 30 23 14 12 0 0 51 26 43
2019 GT-02 30 35 17 17 0 0 0 65 17 23
2019 GT-03 13 20 33 7 27 0 0 33 33 15
2018 GT 26 37 16 13 8 0 0 63 21 38
2018 GT-02 36 40 16 8 0 0 0 76 8 25
2017 GT 19 24 28 16 9 2 2 45 26 47
2017 GT-02 24 24 21 15 9 3 3 52 26 33

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 33 40 13 8 5 3 0 74 13 40
2020 GT-02 39 35 13 4 4 4 0 77 9 23
2020 GT-03 25 42 17 17 0 0 0 67 17 12
2019 GT 26 30 26 9 9 0 0 56 19 43
2019 GT-02 35 26 26 13 0 0 0 61 13 23
2019 GT-03 20 40 13 0 27 0 0 60 27 15
2018 GT 37 32 18 11 3 0 0 68 13 38
2018 GT-02 48 36 12 4 0 0 0 84 4 25
2017 GT 31 31 19 13 6 0 0 63 18 48
2017 GT-02 33 33 18 12 3 0 0 67 15 33

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 60 15 10 8 5 3 0 77 13 40
2020 GT-02 64 18 0 9 5 5 0 86 14 22
2020 GT-03 54 8 23 8 8 0 0 62 15 13
2019 GT 37 30 16 5 12 0 0 67 16 43
2019 GT-02 30 39 17 4 9 0 0 70 13 23
2019 GT-03 47 20 13 0 20 0 0 67 20 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 46 15 12 20 5 2 0 63 25 41
2020 GT-02 65 9 4 17 0 4 0 77 18 23
2020 GT-03 15 23 31 23 8 0 0 38 31 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 40 18 18 18 5 3 0 59 23 40
2020 GT-02 45 18 14 14 5 5 0 67 19 22
2020 GT-03 31 15 31 23 0 0 0 46 23 13
2019 GT 31 21 29 12 7 0 0 52 19 42
2019 GT-02 30 22 35 4 9 0 0 52 13 23
2019 GT-03 29 29 21 14 7 0 0 57 21 14
2018 GT 24 41 24 5 5 0 0 65 11 37
2018 GT-02 33 46 17 0 4 0 0 79 4 24
2017 GT 39 26 13 13 4 2 2 68 18 46
2017 GT-02 34 31 16 13 3 0 3 68 16 32

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 37 27 24 7 0 2 2 67 8 41
2020 GT-02 52 22 22 4 0 0 0 74 4 23
2020 GT-03 8 38 31 8 0 8 8 55 9 13
2019 GT 67 10 12 0 7 0 5 80 8 42
2019 GT-02 65 13 9 0 4 0 9 86 5 23
2019 GT-03 71 7 14 0 7 0 0 79 7 14
2018 GT 55 16 16 3 5 0 5 75 8 38
2018 GT-02 60 16 16 0 0 0 8 83 0 25
2017 GT 55 23 13 4 6 0 0 78 10 48
2017 GT-02 58 21 15 6 0 0 0 79 6 33

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 27 37 20 10 7 0 0 63 17 41
2020 GT-02 35 39 17 4 4 0 0 74 9 23
2020 GT-03 15 38 15 23 8 0 0 54 31 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 68 10 7 5 5 0 5 82 10 41
2020 GT-02 78 9 9 0 0 0 4 91 0 23
2020 GT-03 46 15 8 15 8 0 8 67 25 13
2019 GT 65 16 7 0 5 0 7 88 5 43
2019 GT-02 74 13 4 0 4 0 4 91 5 23
2019 GT-03 53 20 13 0 0 0 13 85 0 15
2018 GT 74 11 3 5 0 0 8 91 6 38
2018 GT-02 88 8 4 0 0 0 0 96 0 25

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 78 7 2 0 5 0 7 92 5 41
2020 GT-02 78 9 0 0 9 0 4 91 9 23
2020 GT-03 69 8 8 0 0 0 15 91 0 13
2019 GT 74 7 7 2 5 2 2 85 8 42
2019 GT-02 82 5 9 0 5 0 0 86 5 22
2019 GT-03 60 13 7 0 7 7 7 85 8 15
2018 GT 79 3 11 0 5 0 3 84 5 38
2018 GT-02 84 4 8 0 4 0 0 88 4 25
2017 GT 73 6 6 4 2 0 8 87 7 48
2017 GT-02 73 6 6 6 0 0 9 87 7 33

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 78 7 5 0 2 0 7 92 3 41
2020 GT-02 78 9 4 0 4 0 4 91 5 23
2020 GT-03 69 8 8 0 0 0 15 91 0 13
2019 GT 67 16 9 5 2 0 0 84 7 43
2019 GT-02 74 13 9 0 4 0 0 87 4 23
2019 GT-03 67 7 13 13 0 0 0 73 13 15
2018 GT 74 8 11 3 5 0 0 82 8 38
2018 GT-02 80 4 8 0 8 0 0 84 8 25
2017 GT 60 21 17 0 0 0 2 83 0 48
2017 GT-02 58 21 18 0 0 0 3 81 0 33

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 68 15 2 2 5 0 7 89 8 41
2020 GT-02 74 13 0 0 9 0 4 91 9 23
2020 GT-03 46 23 8 8 0 0 15 82 9 13
2019 GT 51 23 19 2 5 0 0 74 7 43
2019 GT-02 57 17 26 0 0 0 0 74 0 23
2019 GT-03 47 27 7 7 13 0 0 73 20 15
2018 GT 68 11 8 5 5 0 3 81 11 38
2018 GT-02 80 8 4 4 4 0 0 88 8 25
2017 GT 63 15 13 4 2 0 4 81 6 48
2017 GT-02 67 12 15 0 0 0 6 84 0 33

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 66 5 5 0 0 0 24 94 0 41
2020 GT-02 78 0 0 0 0 0 22 100 0 23
2020 GT-03 46 8 8 0 0 0 38 88 0 13
2019 GT 63 7 0 2 0 0 28 97 3 43
2019 GT-02 78 0 0 0 0 0 22 100 0 23
2019 GT-03 40 13 0 7 0 0 40 89 11 15
2018 GT 64 3 3 3 0 0 28 92 4 36
2018 GT-02 61 4 0 0 0 0 35 100 0 23
2017 GT 58 9 6 0 0 2 25 91 0 47
2017 GT-02 61 6 9 0 0 0 24 88 0 33

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 68 15 5 2 2 0 7 89 5 41
2020 GT-02 70 17 0 4 4 0 4 91 9 23
2020 GT-03 62 8 15 0 0 0 15 82 0 13
2019 GT 67 12 12 0 2 0 7 85 3 43
2019 GT-02 70 0 13 0 4 0 13 80 5 23
2019 GT-03 73 20 7 0 0 0 0 93 0 15
2018 GT 74 8 8 0 3 0 8 89 3 38
2018 GT-02 88 4 0 0 0 0 8 100 0 25
2017 GT 58 13 15 4 2 0 8 77 7 47
2017 GT-02 56 9 16 6 3 0 9 72 10 32

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 49 20 15 2 10 5 0 72 13 41
2020 GT-02 43 17 17 4 13 4 0 64 18 23
2020 GT-03 46 23 15 0 8 8 0 75 8 13
2019 GT 51 28 2 7 9 0 2 81 17 43
2019 GT-02 30 43 0 9 13 0 4 77 23 23
2019 GT-03 73 7 7 7 7 0 0 80 13 15
2018 GT 51 22 11 5 8 0 3 75 14 37
2018 GT-02 46 21 13 4 13 0 4 70 17 24
2017 GT 37 17 15 13 15 2 2 56 28 48
2017 GT-02 36 18 12 12 15 3 3 58 29 33

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 46 27 15 7 2 0 2 75 10 41
2020 GT-02 57 22 13 4 4 0 0 78 9 23
2020 GT-03 23 38 23 8 0 0 8 67 8 13
2019 GT 40 35 16 7 2 0 0 74 9 43
2019 GT-02 35 39 22 4 0 0 0 74 4 23
2019 GT-03 40 33 13 7 7 0 0 73 13 15
2018 GT 47 34 11 5 3 0 0 82 8 38
2018 GT-02 56 36 4 4 0 0 0 92 4 25
2017 GT 48 38 4 4 2 0 4 89 7 48
2017 GT-02 48 39 6 0 0 0 6 94 0 33

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 37 37 17 5 2 2 0 75 8 41
2020 GT-02 48 43 4 0 4 0 0 91 4 23
2020 GT-03 15 31 38 8 0 8 0 50 8 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 22 39 24 10 5 0 0 61 15 41
2020 GT-02 26 52 9 4 9 0 0 78 13 23
2020 GT-03 8 23 54 15 0 0 0 31 15 13
2019 GT 19 30 37 5 9 0 0 49 14 43
2019 GT-02 26 22 43 4 4 0 0 48 9 23
2019 GT-03 7 40 33 0 20 0 0 47 20 15
2018 GT 32 29 29 11 0 0 0 61 11 38
2018 GT-02 36 44 16 4 0 0 0 80 4 25
2017 GT 13 38 37 6 4 0 2 51 11 48
2017 GT-02 12 39 39 6 0 0 3 53 6 33

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 12 7 44 15 17 2 2 33 21 41
2020 GT-02 13 9 35 17 22 0 4 41 23 23
2020 GT-03 8 8 62 15 0 8 0 17 17 13
2019 GT 9 12 42 19 19 0 0 37 21 43
2019 GT-02 9 17 26 22 26 0 0 48 26 23
2019 GT-03 7 7 67 7 13 0 0 20 13 15
2018 GT 3 16 42 18 21 0 0 39 18 38
2018 GT-02 4 12 36 20 28 0 0 48 16 25
2017 GT 4 23 25 40 8 0 0 48 27 48
2017 GT-02 0 24 27 36 12 0 0 48 24 33

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 24 46 12 5 2 10 0 78 8 41
2020 GT-02 26 48 9 0 4 13 0 85 5 23
2020 GT-03 8 46 23 15 0 8 0 58 17 13
2019 GT 30 37 19 9 2 2 0 69 12 43
2019 GT-02 30 26 22 13 4 4 0 59 18 23
2019 GT-03 20 53 20 7 0 0 0 73 7 15
2018 GT 38 30 22 3 0 8 0 74 3 37
2018 GT-02 38 25 29 0 0 8 0 68 0 24
2017 GT 22 23 21 13 2 17 2 56 18 48
2017 GT-02 24 15 21 12 3 21 3 52 20 33

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 27 37 5 12 5 15 0 74 20 41
2020 GT-02 35 39 0 9 4 13 0 85 15 23
2020 GT-03 8 31 15 15 8 23 0 50 30 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 46 27 7 7 10 2 0 75 18 41
2020 GT-02 43 22 9 9 17 0 0 65 26 23
2020 GT-03 54 23 8 8 0 8 0 83 8 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 49 29 7 0 5 10 0 86 5 41
2020 GT-02 43 26 9 0 9 13 0 80 10 23
2020 GT-03 62 31 0 0 0 8 0 100 0 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 37 32 15 2 10 5 0 72 13 41
2020 GT-02 35 30 13 0 13 9 0 71 14 23
2020 GT-03 31 31 23 8 8 0 0 62 15 13
2019 GT 23 53 14 0 7 2 0 79 7 43
2019 GT-02 26 43 22 0 4 4 0 73 5 23
2019 GT-03 20 60 7 0 13 0 0 80 13 15
2018 GT 31 44 14 3 6 3 0 77 9 36
2018 GT-02 43 30 17 0 4 4 0 77 5 23
2017 GT 23 31 18 13 8 6 0 58 22 48
2017 GT-02 24 33 15 15 6 6 0 61 23 33

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 34 46 10 7 0 2 0 83 8 41
2020 GT-02 39 35 13 9 0 4 0 77 9 23
2020 GT-03 23 62 8 8 0 0 0 85 8 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 37 15 7 0 0 0 78 7 41
2020 GT-02 48 30 9 13 0 0 0 78 13 23
2020 GT-03 23 46 31 0 0 0 0 69 0 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 27 34 24 5 7 2 0 63 13 41
2020 GT-02 30 26 22 9 9 4 0 59 18 23
2020 GT-03 23 46 23 0 8 0 0 69 8 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 49 27 17 2 2 2 0 78 5 41
2020 GT-02 48 17 22 4 4 4 0 68 9 23
2020 GT-03 46 46 8 0 0 0 0 92 0 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 68 20 0 0 0 7 5 100 0 41
2020 GT-02 65 17 0 0 0 13 4 100 0 23
2020 GT-03 62 31 0 0 0 0 8 100 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 39 7 5 0 2 2 87 5 41
2020 GT-02 48 30 13 9 0 0 0 78 9 23
2020 GT-03 23 62 0 0 0 8 8 100 0 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 56 29 2 7 5 0 0 85 12 41
2020 GT-02 48 30 4 9 9 0 0 78 17 23
2020 GT-03 62 31 0 8 0 0 0 92 8 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 54 34 0 5 0 5 2 95 5 41
2020 GT-02 57 26 0 9 0 4 4 90 10 23
2020 GT-03 31 62 0 0 0 8 0 100 0 13
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 21 79 39
2020 GT-02 29 71 21
2020 GT-03 8 92 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 15 85 40
2020 GT-02 9 91 22
2020 GT-03 15 85 13
2019 GT 14 86 43
2019 GT-02 13 87 23
2019 GT-03 7 93 15
2017 GT 19 81 48
2014 GT 15 85 41
2014 GT-02 17 83 30

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 43 30 13 5 3 3 5 78 8 40
2020 GT-02 36 23 14 9 5 5 9 68 16 22
2020 GT-03 31 54 15 0 0 0 0 85 0 13
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 10 56 27 7 85 15 41
2020 GT-02 9 52 30 9 86 14 23
2020 GT-03 8 54 31 8 88 13 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 10 20 2 2 7 20 67 7 41
2020 GT-02 48 4 13 4 0 9 22 75 6 23
2020 GT-03 15 23 23 0 8 8 23 56 11 13
2019 GT 40 19 16 12 5 0 9 64 18 43
2019 GT-02 35 26 17 13 0 0 9 67 14 23
2019 GT-03 47 13 7 7 13 0 13 69 23 15
2018 GT 47 13 8 3 13 0 16 72 19 38
2018 GT-02 52 20 8 0 8 0 12 82 9 25
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