2020 Public Service Employee Survey Results for Statistics Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	30	48	8	11	2	78	13	83
2020	FI-02	38	38	8	14	3	76	16	37
2020	FI-03	27	54	4	15	0	81	15	26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	67	23	6	1	0	2	93	1	83
2020	FI-02	68	24	8	0	0	0	92	0	37
2020	FI-03	65	31	0	4	0	0	96	4	26
2017	FI	80	20	0	0	0	0	100	0	80
2017	FI-01	85	15	0	0	0	0	100	0	20
2017	FI-02	77	23	0	0	0	0	100	0	30
2017	FI-03	74	26	0	0	0	0	100	0	19
2017	FI-04	91	9	0	0	0	0	100	0	11
2014	FI	74	21	3	1	1	0	95	2	92
2014	FI-01	68	14	9	5	5	0	82	9	22
2014	FI-02	72	25	3	0	0	0	97	0	36
2014	FI-03	79	21	0	0	0	0	100	0	24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	45	10	10	5	76	14	83
2020	FI-02	41	35	14	5	5	76	11	37
2020	FI-03	19	62	4	12	4	81	15	26
2019	FI	50	37	6	6	1	87	7	84
2019	FI-01	63	26	5	0	5	89	5	19
2019	FI-02	50	37	10	3	0	87	3	30
2019	FI-03	30	50	5	15	0	80	15	20
2019	FI-04	62	31	0	8	0	92	8	13
2017	FI	52	38	6	2	1	90	4	81
2017	FI-01	43	43	10	0	5	86	5	21
2017	FI-02	57	40	0	3	0	97	3	30
2017	FI-03	42	47	11	0	0	89	0	19
2017	FI-04	73	9	9	9	0	82	9	11
2014	FI	50	36	7	7	1	86	8	92
2014	FI-01	50	32	9	5	5	82	9	22
2014	FI-02	47	44	3	6	0	92	6	36
2014	FI-03	46	29	13	13	0	75	13	24

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	41	13	5	1	81	6	83
2020	FI-02	41	35	14	8	3	76	11	37
2020	FI-03	31	50	15	4	0	81	4	26
2019	FI	29	48	12	11	1	76	12	84
2019	FI-01	47	37	5	5	5	84	11	19
2019	FI-02	20	53	7	20	0	73	20	30
2019	FI-03	19	43	33	5	0	62	5	21
2019	FI-04	42	50	0	8	0	92	8	12
2018	FI	28	59	7	5	0	88	5	81
2018	FI-01	35	50	10	5	0	85	5	20
2018	FI-02	18	71	0	11	0	89	11	28
2018	FI-03	27	64	9	0	0	91	0	22
2018	FI-04	45	36	18	0	0	82	0	11
2017	FI	37	40	14	10	0	77	10	81
2017	FI-01	29	29	19	24	0	57	24	21
2017	FI-02	37	43	17	3	0	80	3	30
2017	FI-03	37	42	11	11	0	79	11	19
2017	FI-04	55	45	0	0	0	100	0	11
2014	FI	36	46	5	7	5	82	12	91
2014	FI-01	41	36	5	14	5	77	18	22
2014	FI-02	29	49	6	6	11	77	17	35
2014	FI-03	38	50	8	4	0	88	4	24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	37	7	7	1	85	7	82
2020	FI-02	51	32	8	8	0	84	8	37
2020	FI-03	35	46	8	8	4	84	8	26
2019	FI	65	27	2	5	0	93	5	84
2019	FI-01	68	21	11	0	0	89	0	19
2019	FI-02	63	27	0	10	0	90	10	30
2019	FI-03	52	43	0	5	0	95	5	21
2019	FI-04	92	8	0	0	0	100	0	12
2017	FI	65	30	4	1	0	95	1	81
2017	FI-01	57	38	5	0	0	95	0	21
2017	FI-02	53	37	7	3	0	90	3	30
2017	FI-03	79	21	0	0	0	100	0	19
2017	FI-04	91	9	0	0	0	100	0	11
2014	FI	61	30	8	1	0	91	1	92
2014	FI-01	55	32	9	5	0	86	5	22
2014	FI-02	56	33	11	0	0	89	0	36
2014	FI-03	71	25	4	0	0	96	0	24

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	29	12	7	0	81	7	83
2020	FI-02	57	24	11	8	0	81	8	37
2020	FI-03	50	38	8	4	0	88	4	26
2019	FI	58	32	7	4	0	89	4	85
2019	FI-01	63	26	5	5	0	89	5	19
2019	FI-02	60	27	7	7	0	87	7	30
2019	FI-03	48	48	5	0	0	95	0	21
2019	FI-04	62	23	15	0	0	85	0	13
2018	FI	53	38	5	2	1	91	4	81
2018	FI-01	65	25	5	5	0	90	5	20
2018	FI-02	46	46	4	0	4	93	4	28
2018	FI-03	41	45	9	5	0	86	5	22
2018	FI-04	73	27	0	0	0	100	0	11
2017	FI	43	44	6	4	2	88	6	81
2017	FI-01	33	48	5	10	5	81	14	21
2017	FI-02	47	43	10	0	0	90	0	30
2017	FI-03	47	42	5	5	0	89	5	19
2017	FI-04	45	45	0	0	9	91	9	11
2014	FI	41	38	11	7	3	79	10	92
2014	FI-01	41	41	14	5	0	82	5	22
2014	FI-02	33	39	8	11	8	72	19	36
2014	FI-03	50	38	8	4	0	88	4	24

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	27	53	17	2	0	0	80	2	81
2020	FI-02	31	53	14	3	0	0	83	3	36
2020	FI-03	28	52	16	4	0	0	80	4	25
2019	FI	34	47	13	5	1	0	81	6	85
2019	FI-01	42	32	21	0	5	0	74	5	19
2019	FI-02	33	43	17	7	0	0	77	7	30
2019	FI-03	24	71	5	0	0	0	95	0	21
2019	FI-04	38	38	8	15	0	0	77	15	13
2018	FI	30	53	15	1	1	0	83	2	81
2018	FI-01	40	30	25	0	5	0	70	5	20
2018	FI-02	25	61	14	0	0	0	86	0	28
2018	FI-03	27	55	14	5	0	0	82	5	22
2018	FI-04	27	73	0	0	0	0	100	0	11
2017	FI	31	53	10	4	1	1	85	5	81
2017	FI-01	24	38	24	5	5	5	65	10	21
2017	FI-02	23	63	10	3	0	0	87	3	30
2017	FI-03	32	63	0	5	0	0	95	5	19
2017	FI-04	64	36	0	0	0	0	100	0	11
2014	FI	27	48	17	7	1	0	75	8	92
2014	FI-01	27	50	14	9	0	0	77	9	22
2014	FI-02	17	44	25	11	3	0	61	14	36
2014	FI-03	33	50	17	0	0	0	83	0	24

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	47	35	14	2	1	0	0	82	4	83
2020	FI-02	51	27	14	5	3	0	0	78	8	37
2020	FI-03	38	38	23	0	0	0	0	77	0	26
2019	FI	29	56	7	5	1	1	0	87	6	85
2019	FI-01	32	53	11	0	5	0	0	84	5	19
2019	FI-02	27	53	3	13	0	3	0	83	14	30
2019	FI-03	38	57	5	0	0	0	0	95	0	21
2019	FI-04	23	62	15	0	0	0	0	85	0	13
2018	FI	37	36	20	6	0	1	0	74	6	81
2018	FI-01	55	20	20	5	0	0	0	75	5	20
2018	FI-02	32	36	21	7	0	4	0	70	7	28
2018	FI-03	27	45	23	5	0	0	0	73	5	22
2018	FI-04	36	45	9	9	0	0	0	82	9	11
2017	FI	40	36	14	6	4	0	1	76	10	81
2017	FI-01	33	19	29	10	5	0	5	55	15	21
2017	FI-02	40	40	10	7	3	0	0	80	10	30
2017	FI-03	47	42	11	0	0	0	0	89	0	19
2017	FI-04	36	45	0	9	9	0	0	82	18	11
2014	FI	33	35	17	11	4	0	0	67	15	92
2014	FI-01	23	27	36	9	5	0	0	50	14	22
2014	FI-02	25	33	17	17	8	0	0	58	25	36
2014	FI-03	38	50	4	8	0	0	0	88	8	24

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	44	7	7	1	84	9	82
2020	FI-02	41	43	3	11	3	84	14	37
2020	FI-03	35	50	8	8	0	85	8	26
2019	FI	30	46	13	11	0	76	11	84
2019	FI-01	37	37	16	11	0	74	11	19
2019	FI-02	28	45	10	17	0	72	17	29
2019	FI-03	29	48	19	5	0	76	5	21
2019	FI-04	15	69	8	8	0	85	8	13
2018	FI	32	49	15	2	1	81	4	81
2018	FI-01	40	45	15	0	0	85	0	20
2018	FI-02	36	50	11	4	0	86	4	28
2018	FI-03	23	50	18	5	5	73	9	22
2018	FI-04	27	55	18	0	0	82	0	11
2017	FI	40	44	10	6	0	84	6	81
2017	FI-01	24	52	14	10	0	76	10	21
2017	FI-02	50	37	7	7	0	87	7	30
2017	FI-03	26	53	16	5	0	79	5	19
2017	FI-04	64	36	0	0	0	100	0	11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	49	5	0	0	95	0	83
2020	FI-02	49	46	5	0	0	95	0	37
2020	FI-03	42	54	4	0	0	96	0	26
2019	FI	45	43	8	4	0	88	4	84
2019	FI-01	42	42	16	0	0	84	0	19
2019	FI-02	40	40	10	10	0	80	10	30
2019	FI-03	55	40	5	0	0	95	0	20
2019	FI-04	46	54	0	0	0	100	0	13
2018	FI	54	38	7	0	0	93	0	81
2018	FI-01	50	45	5	0	0	95	0	20
2018	FI-02	57	36	7	0	0	93	0	28
2018	FI-03	50	36	14	0	0	86	0	22
2018	FI-04	64	36	0	0	0	100	0	11
2017	FI	47	42	7	2	1	89	4	81
2017	FI-01	33	43	14	5	5	76	10	21
2017	FI-02	50	43	7	0	0	93	0	30
2017	FI-03	42	53	0	5	0	95	5	19
2017	FI-04	73	18	9	0	0	91	0	11
2014	FI	43	43	8	5	1	86	7	91
2014	FI-01	27	55	5	9	5	82	14	22
2014	FI-02	33	44	14	8	0	78	8	36
2014	FI-03	54	42	4	0	0	96	0	24

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	40	11	4	2	83	6	82
2020	FI-02	46	35	8	5	5	81	11	37
2020	FI-03	36	44	16	4	0	80	4	25
2019	FI	42	43	7	6	2	85	8	84
2019	FI-01	47	26	16	5	5	74	11	19
2019	FI-02	34	45	10	7	3	79	10	29
2019	FI-03	43	52	0	5	0	95	5	21
2019	FI-04	46	46	0	8	0	92	8	13
2018	FI	41	40	17	2	0	80	2	81
2018	FI-01	40	45	15	0	0	85	0	20
2018	FI-02	43	32	21	4	0	75	4	28
2018	FI-03	32	45	18	5	0	77	5	22
2018	FI-04	55	36	9	0	0	91	0	11
2017	FI	42	43	11	2	1	85	4	81
2017	FI-01	33	33	24	10	0	67	10	21
2017	FI-02	50	37	10	0	3	87	3	30
2017	FI-03	32	63	5	0	0	95	0	19
2017	FI-04	55	45	0	0	0	100	0	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	45	43	11	1	0	88	1	83
2020	FI-02	54	35	11	0	0	89	0	37
2020	FI-03	38	50	12	0	0	88	0	26
2019	FI	44	40	12	4	1	84	5	85
2019	FI-01	42	37	11	5	5	79	11	19
2019	FI-02	43	37	17	3	0	80	3	30
2019	FI-03	43	52	5	0	0	95	0	21
2019	FI-04	46	31	15	8	0	77	8	13
2018	FI	43	43	10	4	0	86	4	81
2018	FI-01	50	30	15	5	0	80	5	20
2018	FI-02	43	43	11	4	0	86	4	28
2018	FI-03	32	55	9	5	0	86	5	22
2018	FI-04	55	45	0	0	0	100	0	11
2017	FI	46	43	11	0	0	89	0	81
2017	FI-01	48	33	19	0	0	81	0	21
2017	FI-02	40	43	17	0	0	83	0	30
2017	FI-03	37	63	0	0	0	100	0	19
2017	FI-04	73	27	0	0	0	100	0	11
2014	FI	50	36	10	4	0	86	4	92
2014	FI-01	59	27	5	9	0	86	9	22
2014	FI-02	36	39	19	6	0	75	6	36
2014	FI-03	58	38	4	0	0	96	0	24

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	38	13	0	2	0	84	2	82
2020	FI-02	50	31	14	0	6	0	81	6	36
2020	FI-03	38	50	12	0	0	0	88	0	26
2019	FI	42	38	11	7	1	1	81	8	85
2019	FI-01	42	26	21	11	0	0	68	11	19
2019	FI-02	40	30	13	10	3	3	72	14	30
2019	FI-03	43	52	5	0	0	0	95	0	21
2019	FI-04	54	38	0	8	0	0	92	8	13
2018	FI	51	30	16	3	0	0	81	3	80
2018	FI-01	50	30	20	0	0	0	80	0	20
2018	FI-02	43	32	18	7	0	0	75	7	28
2018	FI-03	50	32	18	0	0	0	82	0	22
2018	FI-04	80	20	0	0	0	0	100	0	10
2017	FI	41	43	9	6	1	0	84	7	81
2017	FI-01	29	43	19	5	5	0	71	10	21
2017	FI-02	40	43	7	10	0	0	83	10	30
2017	FI-03	53	42	5	0	0	0	95	0	19
2017	FI-04	45	45	0	9	0	0	91	9	11
2014	FI	37	35	15	8	5	0	72	13	92
2014	FI-01	32	27	18	14	9	0	59	23	22
2014	FI-02	25	42	17	8	8	0	67	17	36
2014	FI-03	50	33	13	4	0	0	83	4	24

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	64	30	4	0	1	1	95	1	83
2020	FI-02	62	30	3	0	3	3	94	3	37
2020	FI-03	65	31	4	0	0	0	96	0	26
2019	FI	53	36	8	2	0	0	89	2	83
2019	FI-01	47	37	16	0	0	0	84	0	19
2019	FI-02	43	40	10	7	0	0	83	7	30
2019	FI-03	63	32	5	0	0	0	95	0	19
2019	FI-04	69	31	0	0	0	0	100	0	13
2018	FI	65	25	6	4	0	0	90	4	81
2018	FI-01	75	15	10	0	0	0	90	0	20
2018	FI-02	54	29	11	7	0	0	82	7	28
2018	FI-03	64	32	0	5	0	0	95	5	22
2018	FI-04	82	18	0	0	0	0	100	0	11
2017	FI	58	25	12	4	1	0	83	5	81
2017	FI-01	48	24	19	5	5	0	71	10	21
2017	FI-02	53	27	17	3	0	0	80	3	30
2017	FI-03	58	37	5	0	0	0	95	0	19
2017	FI-04	91	0	0	9	0	0	91	9	11
2014	FI	45	38	10	5	2	0	83	8	92
2014	FI-01	46	36	5	14	0	0	82	14	22
2014	FI-02	22	50	19	3	6	0	72	8	36
2014	FI-03	67	25	4	4	0	0	92	4	24

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	43	10	2	2	0	0	86	5	83
2020	FI-02	51	30	11	3	5	0	0	81	8	37
2020	FI-03	27	58	12	4	0	0	0	85	4	26
2019	FI	42	45	10	2	0	1	0	88	2	83
2019	FI-01	53	29	18	0	0	0	0	82	0	17
2019	FI-02	40	47	7	3	0	3	0	90	3	30
2019	FI-03	38	43	14	5	0	0	0	81	5	21
2019	FI-04	38	62	0	0	0	0	0	100	0	13
2018	FI	48	40	12	0	0	0	0	88	0	81
2018	FI-01	60	20	20	0	0	0	0	80	0	20
2018	FI-02	46	43	11	0	0	0	0	89	0	28
2018	FI-03	32	55	14	0	0	0	0	86	0	22
2018	FI-04	64	36	0	0	0	0	0	100	0	11
2017	FI	53	33	12	0	1	0	0	86	1	81
2017	FI-01	48	29	19	0	5	0	0	76	5	21
2017	FI-02	47	43	10	0	0	0	0	90	0	30
2017	FI-03	58	32	11	0	0	0	0	89	0	19
2017	FI-04	73	18	9	0	0	0	0	91	0	11
2014	FI	36	39	11	10	1	1	2	78	11	92
2014	FI-01	32	36	14	18	0	0	0	68	18	22
2014	FI-02	25	39	14	14	3	3	3	68	18	36
2014	FI-03	46	42	8	0	0	0	4	91	0	24

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	41	48	8	2	0	0	89	2	83
2020	FI-02	54	35	8	3	0	0	89	3	37
2020	FI-03	27	65	8	0	0	0	92	0	26
2019	FI	39	48	7	5	0	1	88	5	85
2019	FI-01	53	26	11	11	0	0	79	11	19
2019	FI-02	37	47	10	3	0	3	86	3	30
2019	FI-03	33	62	5	0	0	0	95	0	21
2019	FI-04	38	54	0	8	0	0	92	8	13
2018	FI	41	49	7	1	1	0	90	2	81
2018	FI-01	65	20	10	0	5	0	85	5	20
2018	FI-02	39	50	11	0	0	0	89	0	28
2018	FI-03	23	68	5	5	0	0	91	5	22
2018	FI-04	36	64	0	0	0	0	100	0	11
2017	FI	47	44	6	2	0	0	91	2	81
2017	FI-01	43	43	5	10	0	0	86	10	21
2017	FI-02	43	47	10	0	0	0	90	0	30
2017	FI-03	37	58	5	0	0	0	95	0	19
2017	FI-04	82	18	0	0	0	0	100	0	11
2014	FI	35	46	11	8	1	0	80	9	92
2014	FI-01	41	45	0	14	0	0	86	14	22
2014	FI-02	19	47	19	11	3	0	67	14	36
2014	FI-03	42	46	13	0	0	0	88	0	24

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	28	35	22	10	5	1	63	15	83
2020	FI-02	43	27	22	0	5	3	72	6	37
2020	FI-03	27	38	19	15	0	0	65	15	26
2019	FI	40	45	11	4	0	0	86	4	84
2019	FI-01	42	32	26	0	0	0	74	0	19
2019	FI-02	60	40	0	0	0	0	100	0	30
2019	FI-03	24	67	5	5	0	0	90	5	21
2019	FI-04	17	42	25	17	0	0	58	17	12
2018	FI	38	43	18	3	0	0	80	3	80
2018	FI-01	58	26	16	0	0	0	84	0	19
2018	FI-02	43	43	14	0	0	0	86	0	28
2018	FI-03	27	59	14	0	0	0	86	0	22
2018	FI-04	9	36	36	18	0	0	45	18	11
2017	FI	42	43	9	4	1	1	86	5	81
2017	FI-01	43	48	5	0	0	5	95	0	21
2017	FI-02	63	33	0	3	0	0	97	3	30
2017	FI-03	32	47	16	5	0	0	79	5	19
2017	FI-04	0	55	27	9	9	0	55	18	11
2014	FI	37	41	16	1	4	0	78	5	92
2014	FI-01	32	54	14	0	0	0	86	0	22
2014	FI-02	53	25	17	0	6	0	78	6	36
2014	FI-03	25	50	21	4	0	0	75	4	24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	7	17	39	29	7	1	0	37	24	83
2020	FI-02	8	11	32	32	14	3	0	47	19	37
2020	FI-03	8	8	50	31	4	0	0	35	15	26
2019	FI	4	21	36	29	7	1	1	37	25	85
2019	FI-01	5	16	37	26	16	0	0	42	21	19
2019	FI-02	3	10	43	27	10	3	3	39	14	30
2019	FI-03	0	24	43	33	0	0	0	33	24	21
2019	FI-04	8	54	8	31	0	0	0	31	62	13
2018	FI	5	17	40	32	6	0	0	38	22	81
2018	FI-01	15	10	45	25	5	0	0	30	25	20
2018	FI-02	4	11	39	43	4	0	0	46	14	28
2018	FI-03	0	18	41	32	9	0	0	41	18	22
2018	FI-04	0	45	27	18	9	0	0	27	45	11
2017	FI	0	16	35	27	15	1	6	45	17	81
2017	FI-01	0	10	29	33	14	5	10	56	11	21
2017	FI-02	0	7	30	27	27	0	10	59	7	30
2017	FI-03	0	32	47	16	5	0	0	21	32	19
2017	FI-04	0	27	36	36	0	0	0	36	27	11
2014	FI	5	21	39	26	7	0	2	33	27	92
2014	FI-01	18	14	18	27	14	0	9	45	35	22
2014	FI-02	3	19	42	31	6	0	0	36	22	36
2014	FI-03	0	21	54	21	4	0	0	25	21	24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	0	5	20	41	33	1	0	74	5	83
2020	FI-02	0	5	19	35	38	3	0	75	6	37
2020	FI-03	0	0	23	54	23	0	0	77	0	26
2019	FI	2	6	32	39	19	1	1	59	8	85
2019	FI-01	0	11	26	37	26	0	0	63	11	19
2019	FI-02	0	3	23	40	27	3	3	71	4	30
2019	FI-03	0	5	48	38	10	0	0	48	5	21
2019	FI-04	15	8	31	38	8	0	0	46	23	13
2018	FI	0	9	29	38	21	3	1	61	9	80
2018	FI-01	0	0	25	35	30	5	5	72	0	20
2018	FI-02	0	4	32	36	25	4	0	63	4	28
2018	FI-03	0	14	32	45	9	0	0	55	14	22
2018	FI-04	0	30	20	30	20	0	0	50	30	10
2017	FI	1	2	35	32	22	2	5	59	4	81
2017	FI-01	0	5	19	29	33	10	5	72	6	21
2017	FI-02	3	0	47	17	23	0	10	44	4	30
2017	FI-03	0	5	26	58	11	0	0	68	5	19
2017	FI-04	0	0	45	36	18	0	0	55	0	11
2014	FI	3	16	24	32	20	1	3	54	21	91
2014	FI-01	5	9	23	27	27	0	9	60	15	22
2014	FI-02	6	26	11	40	14	3	0	56	32	35
2014	FI-03	0	17	29	33	21	0	0	54	17	24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	0	17	45	24	10	5	0	35	18	83
2020	FI-02	0	22	32	24	11	11	0	39	24	37
2020	FI-03	0	15	62	19	4	0	0	23	15	26
2019	FI	8	13	32	31	12	2	2	44	22	85
2019	FI-01	16	5	21	26	21	5	5	53	24	19
2019	FI-02	3	7	40	27	17	3	3	46	11	30
2019	FI-03	5	24	19	48	5	0	0	52	29	21
2019	FI-04	15	23	38	23	0	0	0	23	38	13
2018	FI	3	13	40	34	11	0	0	45	15	80
2018	FI-01	5	5	55	25	10	0	0	35	10	20
2018	FI-02	0	11	36	46	7	0	0	54	11	28
2018	FI-03	0	19	38	24	19	0	0	43	19	21
2018	FI-04	9	18	27	36	9	0	0	45	27	11
2017	FI	1	16	33	31	9	1	9	44	19	81
2017	FI-01	0	5	29	43	10	5	10	61	6	21
2017	FI-02	0	17	30	30	13	0	10	48	19	30
2017	FI-03	5	26	32	26	5	0	5	33	33	19
2017	FI-04	0	18	55	18	0	0	9	20	20	11
2014	FI	10	22	33	26	4	2	3	32	33	92
2014	FI-01	14	27	32	9	9	0	9	20	45	22
2014	FI-02	11	19	28	33	0	6	3	36	33	36
2014	FI-03	4	21	42	29	4	0	0	33	25	24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	4	8	40	31	16	1	0	48	12	83
2020	FI-02	3	5	32	35	22	3	0	58	8	37
2020	FI-03	0	4	50	35	12	0	0	46	4	26
2019	FI	1	5	34	40	18	1	1	59	6	85
2019	FI-01	0	11	26	26	37	0	0	63	11	19
2019	FI-02	0	0	33	43	17	3	3	64	0	30
2019	FI-03	5	0	33	48	14	0	0	62	5	21
2019	FI-04	0	15	54	31	0	0	0	31	15	13
2018	FI	0	9	36	41	14	0	0	55	9	80
2018	FI-01	0	5	25	40	30	0	0	70	5	20
2018	FI-02	0	4	33	52	11	0	0	63	4	27
2018	FI-03	0	18	36	36	9	0	0	45	18	22
2018	FI-04	0	9	64	27	0	0	0	27	9	11
2017	FI	1	10	36	28	15	2	7	48	12	81
2017	FI-01	0	5	33	19	24	10	10	53	6	21
2017	FI-02	0	7	43	23	13	0	13	42	8	30
2017	FI-03	0	16	26	42	16	0	0	58	16	19
2017	FI-04	9	18	36	36	0	0	0	36	27	11
2014	FI	9	10	38	36	5	0	2	42	19	92
2014	FI-01	14	5	32	32	9	0	9	45	20	22
2014	FI-02	11	11	39	36	3	0	0	39	22	36
2014	FI-03	4	13	33	46	4	0	0	50	17	24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	5	17	23	35	19	1	0	55	22	83
2020	FI-02	3	11	27	27	30	3	0	58	14	37
2020	FI-03	0	19	19	54	8	0	0	62	19	26
2019	FI	4	10	25	36	23	2	1	60	14	84
2019	FI-01	11	11	11	37	32	0	0	68	21	19
2019	FI-02	0	0	21	38	31	7	3	77	0	29
2019	FI-03	5	14	29	43	10	0	0	52	19	21
2019	FI-04	0	23	54	15	8	0	0	23	23	13
2018	FI	5	12	28	40	15	0	0	54	17	81
2018	FI-01	0	0	25	45	30	0	0	75	0	20
2018	FI-02	4	14	21	54	7	0	0	61	18	28
2018	FI-03	14	18	32	23	14	0	0	36	32	22
2018	FI-04	0	18	45	27	9	0	0	36	18	11
2017	FI	2	11	30	32	19	1	5	54	14	81
2017	FI-01	0	5	29	24	33	5	5	63	5	21
2017	FI-02	3	13	20	40	13	0	10	59	19	30
2017	FI-03	0	16	32	37	16	0	0	53	16	19
2017	FI-04	9	9	55	18	9	0	0	27	18	11
2014	FI	7	16	29	29	14	1	3	45	24	92
2014	FI-01	9	14	18	32	18	0	9	55	25	22
2014	FI-02	8	17	31	31	11	3	0	43	26	36
2014	FI-03	0	17	33	33	13	0	4	48	17	24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	1	5	34	36	22	1	1	59	6	83
2020	FI-02	3	3	35	32	24	3	0	58	6	37
2020	FI-03	0	4	31	50	15	0	0	65	4	26
2019	FI	2	19	26	37	12	2	1	51	22	84
2019	FI-01	5	21	11	37	21	5	0	61	28	19
2019	FI-02	0	24	10	41	17	3	3	63	26	29
2019	FI-03	0	19	43	38	0	0	0	38	19	21
2019	FI-04	8	8	54	31	0	0	0	31	15	13
2018	FI	4	5	41	32	14	5	0	48	9	81
2018	FI-01	5	0	35	20	30	10	0	56	6	20
2018	FI-02	0	4	43	39	11	4	0	52	4	28
2018	FI-03	9	14	45	23	5	5	0	29	24	22
2018	FI-04	0	0	36	55	9	0	0	64	0	11
2017	FI	4	10	30	27	20	4	6	52	15	81
2017	FI-01	5	5	19	33	19	10	10	65	12	21
2017	FI-02	7	10	33	20	17	3	10	42	19	30
2017	FI-03	0	21	21	32	26	0	0	58	21	19
2017	FI-04	0	0	55	27	18	0	0	45	0	11
2014	FI	5	7	31	35	17	2	2	55	13	92
2014	FI-01	9	9	27	27	18	0	9	50	20	22
2014	FI-02	6	3	36	39	11	6	0	53	9	36
2014	FI-03	4	13	33	33	17	0	0	50	17	24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	2	11	40	34	11	2	0	46	14	83
2020	FI-02	3	11	38	30	14	5	0	46	14	37
2020	FI-03	0	8	46	42	4	0	0	46	8	26
2019	FI	7	12	29	34	14	1	2	50	20	85
2019	FI-01	16	11	21	26	21	0	5	50	28	19
2019	FI-02	0	13	23	33	23	3	3	61	14	30
2019	FI-03	5	14	29	48	5	0	0	52	19	21
2019	FI-04	15	8	46	31	0	0	0	31	23	13
2018	FI	3	20	38	28	13	0	0	40	23	80
2018	FI-01	5	0	45	35	15	0	0	50	5	20
2018	FI-02	0	30	30	26	15	0	0	41	30	27
2018	FI-03	0	23	50	18	9	0	0	27	23	22
2018	FI-04	9	27	18	36	9	0	0	45	36	11
2017	FI	0	16	42	30	7	2	2	39	17	81
2017	FI-01	0	10	43	24	14	10	0	42	11	21
2017	FI-02	0	20	43	23	7	0	7	32	21	30
2017	FI-03	0	21	32	47	0	0	0	47	21	19
2017	FI-04	0	9	55	27	9	0	0	36	9	11
2014	FI	11	18	30	33	4	1	2	38	30	92
2014	FI-01	18	14	36	14	9	0	9	25	35	22
2014	FI-02	11	22	22	42	0	3	0	43	34	36
2014	FI-03	4	25	29	38	4	0	0	42	29	24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	8	24	41	18	7	1	26	33	83
2020	FI-02	11	14	43	16	14	3	31	25	37
2020	FI-03	4	27	46	23	0	0	23	31	26
2019	FI	9	18	34	26	12	1	38	27	85
2019	FI-01	21	16	11	42	11	0	53	37	19
2019	FI-02	3	10	40	20	23	3	45	14	30
2019	FI-03	10	29	38	19	5	0	24	38	21
2019	FI-04	8	23	46	23	0	0	23	31	13

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	39	5	1	1	7	9	91	3	82
2020	FI-02	35	30	8	0	3	8	16	86	4	37
2020	FI-03	28	60	0	0	0	8	4	100	0	25
2019	FI	39	33	11	8	0	5	5	79	9	85
2019	FI-01	37	26	16	5	0	0	16	75	6	19
2019	FI-02	43	27	3	10	0	13	3	84	12	30
2019	FI-03	33	43	19	5	0	0	0	76	5	21
2019	FI-04	38	38	8	15	0	0	0	77	15	13
2018	FI	33	40	7	1	1	10	7	88	3	81
2018	FI-01	35	45	5	0	0	5	10	94	0	20
2018	FI-02	25	43	11	0	0	11	11	86	0	28
2018	FI-03	27	41	9	5	5	14	0	79	11	22
2018	FI-04	64	18	0	0	0	9	9	100	0	11
2017	FI	41	33	7	1	2	9	6	87	4	81
2017	FI-01	38	24	14	0	5	5	14	76	6	21
2017	FI-02	37	33	10	0	3	13	3	84	4	30
2017	FI-03	37	47	0	0	0	11	5	100	0	19
2017	FI-04	64	27	0	9	0	0	0	91	9	11
2014	FI	50	25	5	2	1	10	7	90	4	92
2014	FI-01	50	18	9	0	0	9	14	88	0	22
2014	FI-02	36	31	6	6	3	17	3	83	10	36
2014	FI-03	63	25	0	0	0	4	8	100	0	24

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	78	12	2	5	1	1	0	91	6	82
2020	FI-02	72	8	3	11	3	3	0	83	14	36
2020	FI-03	81	19	0	0	0	0	0	100	0	26
2019	FI	61	27	7	4	1	0	0	88	5	85
2019	FI-01	37	47	16	0	0	0	0	84	0	19
2019	FI-02	57	23	10	10	0	0	0	80	10	30
2019	FI-03	76	19	0	0	5	0	0	95	5	21
2019	FI-04	77	23	0	0	0	0	0	100	0	13
2018	FI	58	30	6	4	0	0	3	90	4	80
2018	FI-01	68	32	0	0	0	0	0	100	0	19
2018	FI-02	50	25	14	7	0	0	4	78	7	28
2018	FI-03	41	45	5	5	0	0	5	90	5	22
2018	FI-04	91	9	0	0	0	0	0	100	0	11
2017	FI	59	25	7	5	2	0	1	85	8	81
2017	FI-01	57	14	19	0	10	0	0	71	10	21
2017	FI-02	57	23	7	10	0	0	3	83	10	30
2017	FI-03	63	37	0	0	0	0	0	100	0	19
2017	FI-04	64	27	0	9	0	0	0	91	9	11
2014	FI	69	21	2	5	1	2	0	91	7	92
2014	FI-01	77	14	0	9	0	0	0	91	9	22
2014	FI-02	50	31	3	8	3	6	0	85	12	36
2014	FI-03	83	17	0	0	0	0	0	100	0	24

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	76	17	5	1	1	0	0	93	2	83
2020	FI-02	78	11	8	0	3	0	0	89	3	37
2020	FI-03	73	27	0	0	0	0	0	100	0	26
2019	FI	65	28	2	5	0	0	0	93	5	85
2019	FI-01	58	37	5	0	0	0	0	95	0	19
2019	FI-02	60	30	3	7	0	0	0	90	7	30
2019	FI-03	71	24	0	5	0	0	0	95	5	21
2019	FI-04	69	23	0	8	0	0	0	92	8	13
2018	FI	69	24	5	0	1	0	1	94	1	80
2018	FI-01	70	25	5	0	0	0	0	95	0	20
2018	FI-02	71	21	7	0	0	0	0	93	0	28
2018	FI-03	55	32	5	0	5	0	5	90	5	22
2018	FI-04	90	10	0	0	0	0	0	100	0	10
2017	FI	58	37	2	1	0	1	0	96	1	81
2017	FI-01	67	24	5	5	0	0	0	90	5	21
2017	FI-02	60	33	3	0	0	3	0	97	0	30
2017	FI-03	58	42	0	0	0	0	0	100	0	19
2017	FI-04	36	64	0	0	0	0	0	100	0	11
2014	FI	66	25	5	3	0	0	0	91	3	92
2014	FI-01	82	14	5	0	0	0	0	95	0	22
2014	FI-02	50	31	11	8	0	0	0	81	8	36
2014	FI-03	79	21	0	0	0	0	0	100	0	24

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	67	20	8	1	1	1	89	2	83
2020	FI-02	68	16	8	3	3	3	86	6	37
2020	FI-03	73	19	8	0	0	0	92	0	26
2019	FI	54	34	8	4	0	0	88	4	85
2019	FI-01	32	42	26	0	0	0	74	0	19
2019	FI-02	50	37	7	7	0	0	87	7	30
2019	FI-03	67	29	0	5	0	0	95	5	21
2019	FI-04	69	31	0	0	0	0	100	0	13
2018	FI	62	26	10	1	0	1	89	1	81
2018	FI-01	80	15	5	0	0	0	95	0	20
2018	FI-02	54	29	11	4	0	4	85	4	28
2018	FI-03	45	36	18	0	0	0	82	0	22
2018	FI-04	82	18	0	0	0	0	100	0	11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	58	16	11	2	4	10	81	7	83
2020	FI-02	59	3	11	5	8	14	72	16	37
2020	FI-03	46	38	4	0	0	12	96	0	26

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	72	19	6	0	1	1	93	1	83
2020	FI-02	62	24	8	0	3	3	89	3	37
2020	FI-03	69	23	8	0	0	0	92	0	26
2019	FI	60	34	4	1	0	1	95	1	83
2019	FI-01	47	47	5	0	0	0	95	0	19
2019	FI-02	50	43	0	3	0	3	97	3	30
2019	FI-03	70	20	10	0	0	0	90	0	20
2019	FI-04	83	17	0	0	0	0	100	0	12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	60	27	7	4	1	0	1	88	5	82
2020	FI-02	53	28	6	8	3	0	3	83	11	36
2020	FI-03	58	31	12	0	0	0	0	88	0	26
2019	FI	46	35	14	1	1	1	1	83	2	85
2019	FI-01	47	26	21	0	0	0	5	78	0	19
2019	FI-02	37	43	13	3	0	3	0	83	3	30
2019	FI-03	62	19	14	0	5	0	0	81	5	21
2019	FI-04	46	46	8	0	0	0	0	92	0	13
2018	FI	42	41	11	5	1	0	0	83	6	81
2018	FI-01	60	20	20	0	0	0	0	80	0	20
2018	FI-02	39	46	7	7	0	0	0	86	7	28
2018	FI-03	23	50	14	9	5	0	0	73	14	22
2018	FI-04	55	45	0	0	0	0	0	100	0	11
2017	FI	54	31	9	1	4	0	1	86	5	81
2017	FI-01	57	19	10	5	5	0	5	80	10	21
2017	FI-02	53	37	7	0	3	0	0	90	3	30
2017	FI-03	53	37	11	0	0	0	0	89	0	19
2017	FI-04	55	27	9	0	9	0	0	82	9	11
2014	FI	47	37	10	5	1	0	0	84	7	92
2014	FI-01	50	27	18	5	0	0	0	77	5	22
2014	FI-02	36	39	11	11	3	0	0	75	14	36
2014	FI-03	50	46	4	0	0	0	0	96	0	24

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	66	20	6	4	2	1	88	6	83
2020	FI-02	59	22	3	8	5	3	83	14	37
2020	FI-03	65	23	12	0	0	0	88	0	26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	60	33	2	2	2	93	5	83
2020	FI-02	62	24	3	5	5	86	11	37
2020	FI-03	46	50	4	0	0	96	0	26
2019	FI	60	29	7	2	1	89	4	85
2019	FI-01	63	26	11	0	0	89	0	19
2019	FI-02	50	37	7	7	0	87	7	30
2019	FI-03	57	33	5	0	5	90	5	21
2019	FI-04	92	0	8	0	0	92	0	13
2018	FI	60	25	13	3	0	85	3	80
2018	FI-01	90	5	5	0	0	95	0	20
2018	FI-02	43	36	21	0	0	79	0	28
2018	FI-03	38	43	10	10	0	81	10	21
2018	FI-04	91	0	9	0	0	91	0	11
2017	FI	60	25	7	6	1	85	7	81
2017	FI-01	52	19	19	5	5	71	10	21
2017	FI-02	57	33	3	7	0	90	7	30
2017	FI-03	63	26	5	5	0	89	5	19
2017	FI-04	82	9	0	9	0	91	9	11
2014	FI	57	29	7	5	2	86	8	92
2014	FI-01	68	27	5	0	0	95	0	22
2014	FI-02	42	31	11	11	6	72	17	36
2014	FI-03	63	29	4	4	0	92	4	24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	54	46	83
2020	FI-02	46	54	37
2020	FI-03	65	35	26

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	77	12	4	1	1	1	4	94	3	83
2020	FI-02	68	14	3	3	3	3	8	91	6	37
2020	FI-03	81	15	4	0	0	0	0	96	0	26

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	67	24	4	2	1	1	93	4	83
2020	FI-02	70	16	5	3	3	3	89	6	37
2020	FI-03	50	46	4	0	0	0	96	0	26
2019	FI	60	26	10	2	1	1	87	4	84
2019	FI-01	58	26	16	0	0	0	84	0	19
2019	FI-02	59	17	14	7	0	3	79	7	29
2019	FI-03	62	29	5	0	5	0	90	5	21
2019	FI-04	69	31	0	0	0	0	100	0	13
2018	FI	59	23	10	6	1	0	83	7	81
2018	FI-01	80	5	15	0	0	0	85	0	20
2018	FI-02	50	32	11	7	0	0	82	7	28
2018	FI-03	41	32	9	14	5	0	73	18	22
2018	FI-04	82	18	0	0	0	0	100	0	11
2017	FI	57	28	7	4	4	0	85	7	81
2017	FI-01	52	19	19	5	5	0	71	10	21
2017	FI-02	60	30	3	3	3	0	90	7	30
2017	FI-03	58	37	0	5	0	0	95	5	19
2017	FI-04	55	27	9	0	9	0	82	9	11
2014	FI	60	26	8	3	3	0	86	7	92
2014	FI-01	68	18	9	5	0	0	86	5	22
2014	FI-02	42	39	8	3	8	0	81	11	36
2014	FI-03	79	13	4	4	0	0	92	4	24

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	31	4	2	1	6	0	92	4	83
2020	FI-02	54	27	5	5	0	8	0	88	6	37
2020	FI-03	42	46	4	0	0	8	0	96	0	26
2019	FI	43	36	6	6	0	8	0	87	7	83
2019	FI-01	47	32	11	0	0	11	0	88	0	19
2019	FI-02	47	30	3	7	0	13	0	88	8	30
2019	FI-03	38	48	10	5	0	0	0	86	5	21
2019	FI-04	42	42	0	17	0	0	0	83	17	12
2018	FI	54	35	5	2	1	2	0	91	4	81
2018	FI-01	75	20	5	0	0	0	0	95	0	20
2018	FI-02	43	36	11	4	0	7	0	85	4	28
2018	FI-03	55	41	0	0	5	0	0	95	5	22
2018	FI-04	45	45	0	9	0	0	0	91	9	11
2017	FI	53	30	9	2	1	5	0	87	4	81
2017	FI-01	62	19	14	0	0	5	0	85	0	21
2017	FI-02	40	33	10	3	3	10	0	81	7	30
2017	FI-03	58	32	5	5	0	0	0	89	5	19
2017	FI-04	64	36	0	0	0	0	0	100	0	11
2014	FI	49	26	12	7	1	3	2	79	8	92
2014	FI-01	54	28	9	9	0	0	0	82	9	22
2014	FI-02	33	31	11	11	3	8	3	72	16	36
2014	FI-03	58	17	21	0	0	0	4	78	0	24

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	54	33	6	5	0	2	89	5	83
2020	FI-02	65	16	8	8	0	3	83	8	37
2020	FI-03	31	58	4	4	0	4	92	4	26
2019	FI	42	39	8	8	0	2	83	9	84
2019	FI-01	53	21	11	11	0	5	78	11	19
2019	FI-02	50	30	10	7	0	3	83	7	30
2019	FI-03	33	57	0	10	0	0	90	10	21
2019	FI-04	25	50	17	8	0	0	75	8	12
2018	FI	52	35	8	3	1	1	88	4	79
2018	FI-01	80	15	5	0	0	0	95	0	20
2018	FI-02	37	44	11	4	0	4	85	4	27
2018	FI-03	41	45	9	0	5	0	86	5	22
2018	FI-04	60	30	0	10	0	0	90	10	10
2017	FI	58	27	9	2	1	2	87	4	81
2017	FI-01	62	19	14	0	0	5	85	0	21
2017	FI-02	53	23	10	7	3	3	79	10	30
2017	FI-03	53	42	5	0	0	0	95	0	19
2017	FI-04	73	27	0	0	0	0	100	0	11
2014	FI	47	32	11	5	4	1	79	10	92
2014	FI-01	45	37	5	5	9	0	82	14	22
2014	FI-02	39	28	14	11	6	3	69	17	36
2014	FI-03	46	38	17	0	0	0	83	0	24

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	37	14	5	0	4	0	80	5	83
2020	FI-02	51	22	16	5	0	5	0	77	6	37
2020	FI-03	19	62	12	4	0	4	0	84	4	26
2019	FI	25	43	14	12	2	4	0	70	15	84
2019	FI-01	47	21	16	11	5	0	0	68	16	19
2019	FI-02	23	50	7	10	0	10	0	81	11	30
2019	FI-03	14	48	29	10	0	0	0	62	10	21
2019	FI-04	17	42	8	25	8	0	0	58	33	12
2018	FI	35	36	16	7	1	5	0	74	9	81
2018	FI-01	65	20	15	0	0	0	0	85	0	20
2018	FI-02	25	32	18	11	0	14	0	67	13	28
2018	FI-03	23	55	14	5	5	0	0	77	9	22
2018	FI-04	27	36	18	18	0	0	0	64	18	11
2017	FI	39	38	16	3	1	4	0	79	4	80
2017	FI-01	38	33	24	0	0	5	0	75	0	21
2017	FI-02	41	34	10	3	3	7	0	81	7	29
2017	FI-03	32	42	26	0	0	0	0	74	0	19
2017	FI-04	45	45	0	9	0	0	0	91	9	11
2014	FI	35	32	16	10	4	2	1	69	15	92
2014	FI-01	36	37	9	14	5	0	0	73	18	22
2014	FI-02	25	22	22	14	8	6	3	52	24	36
2014	FI-03	33	42	21	4	0	0	0	75	4	24

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	41	13	7	1	1	78	9	83
2020	FI-02	49	30	11	8	3	0	78	11	37
2020	FI-03	12	65	12	8	0	4	80	8	26
2019	FI	21	49	10	17	2	1	70	20	82
2019	FI-01	37	32	11	16	5	0	68	21	19
2019	FI-02	20	53	10	10	3	3	76	14	30
2019	FI-03	15	45	10	30	0	0	60	30	20
2019	FI-04	9	64	9	18	0	0	73	18	11
2018	FI	33	41	14	6	1	5	78	8	80
2018	FI-01	65	25	10	0	0	0	90	0	20
2018	FI-02	15	44	15	11	0	15	70	13	27
2018	FI-03	27	50	14	5	5	0	77	9	22
2018	FI-04	27	45	18	9	0	0	73	9	11
2017	FI	35	37	14	11	0	4	74	12	81
2017	FI-01	38	38	5	14	0	5	80	15	21
2017	FI-02	27	40	17	10	0	7	71	11	30
2017	FI-03	32	37	21	11	0	0	68	11	19
2017	FI-04	55	27	9	9	0	0	82	9	11
2014	FI	27	35	20	11	5	2	63	17	92
2014	FI-01	27	41	23	5	5	0	68	9	22
2014	FI-02	19	25	25	17	8	6	47	26	36
2014	FI-03	25	42	17	13	4	0	67	17	24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	66	27	7	0	0	93	0	83
2020	FI-02	73	19	8	0	0	92	0	37
2020	FI-03	65	27	8	0	0	92	0	26
2019	FI	64	30	2	1	2	96	1	83
2019	FI-01	50	44	6	0	0	94	0	18
2019	FI-02	77	17	0	3	3	97	3	30
2019	FI-03	65	30	0	0	5	100	0	20
2019	FI-04	46	46	8	0	0	92	0	13

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	49	10	2	0	0	88	2	83
2020	FI-02	46	43	11	0	0	0	89	0	37
2020	FI-03	19	65	8	8	0	0	85	8	26
2019	FI	39	45	13	2	1	0	84	4	85
2019	FI-01	47	42	11	0	0	0	89	0	19
2019	FI-02	43	47	7	3	0	0	90	3	30
2019	FI-03	24	48	24	5	0	0	71	5	21
2019	FI-04	31	46	15	0	8	0	77	8	13
2018	FI	44	34	11	10	0	1	78	10	80
2018	FI-01	60	35	5	0	0	0	95	0	20
2018	FI-02	39	32	18	7	0	4	74	7	28
2018	FI-03	38	43	10	10	0	0	81	10	21
2018	FI-04	36	18	9	36	0	0	55	36	11
2017	FI	54	38	2	5	0	0	93	5	81
2017	FI-01	62	38	0	0	0	0	100	0	21
2017	FI-02	43	50	3	3	0	0	93	3	30
2017	FI-03	47	37	5	11	0	0	84	11	19
2017	FI-04	82	9	0	9	0	0	91	9	11
2014	FI	53	35	11	1	0	0	88	1	92
2014	FI-01	55	32	14	0	0	0	86	0	22
2014	FI-02	50	39	8	3	0	0	89	3	36
2014	FI-03	50	33	17	0	0	0	83	0	24

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	30	42	16	11	0	1	73	11	83
2020	FI-02	43	38	5	11	0	3	83	11	37
2020	FI-03	8	54	27	12	0	0	62	12	26
2019	FI	25	36	18	18	2	1	62	20	85
2019	FI-01	42	26	26	5	0	0	68	5	19
2019	FI-02	27	43	13	13	0	3	72	14	30
2019	FI-03	10	38	19	29	5	0	48	33	21
2019	FI-04	23	23	15	31	8	0	46	38	13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	43	13	4	7	1	0	76	11	83
2020	FI-02	35	27	16	5	14	3	0	64	19	37
2020	FI-03	27	65	8	0	0	0	0	92	0	26
2019	FI	31	42	13	8	2	1	2	76	11	85
2019	FI-01	32	26	16	5	11	5	5	65	18	19
2019	FI-02	37	40	10	13	0	0	0	77	13	30
2019	FI-03	29	48	14	5	0	0	5	80	5	21
2019	FI-04	23	54	15	8	0	0	0	77	8	13
2018	FI	38	35	19	4	2	2	0	75	6	81
2018	FI-01	35	30	20	10	0	5	0	68	11	20
2018	FI-02	32	36	29	4	0	0	0	68	4	28
2018	FI-03	32	45	9	0	9	5	0	81	10	22
2018	FI-04	73	18	9	0	0	0	0	91	0	11
2017	FI	44	37	12	2	0	4	0	85	3	81
2017	FI-01	43	33	14	5	0	5	0	80	5	21
2017	FI-02	47	30	13	3	0	7	0	82	4	30
2017	FI-03	37	47	16	0	0	0	0	84	0	19
2017	FI-04	55	45	0	0	0	0	0	100	0	11
2014	FI	40	39	13	3	2	1	1	81	6	92
2014	FI-01	36	32	18	9	0	5	0	72	9	22
2014	FI-02	33	42	14	3	6	0	3	77	9	36
2014	FI-03	58	33	8	0	0	0	0	92	0	24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	51	9	0	1	0	90	1	81
2020	FI-02	56	33	8	0	3	0	89	3	36
2020	FI-03	20	72	8	0	0	0	92	0	25
2019	FI	45	39	12	4	0	1	85	4	85
2019	FI-01	42	26	26	5	0	0	68	5	19
2019	FI-02	57	37	3	0	0	3	97	0	30
2019	FI-03	33	52	5	10	0	0	86	10	21
2019	FI-04	38	38	23	0	0	0	77	0	13
2018	FI	49	38	12	0	0	0	88	0	81
2018	FI-01	50	45	5	0	0	0	95	0	20
2018	FI-02	39	39	21	0	0	0	79	0	28
2018	FI-03	50	41	9	0	0	0	91	0	22
2018	FI-04	73	18	9	0	0	0	91	0	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	23	27	22	8	4	13	4	59	14	83
2020	FI-02	32	19	19	8	8	14	0	59	19	37
2020	FI-03	15	38	23	8	0	12	4	64	9	26
2019	FI	25	18	25	11	7	12	4	50	21	85
2019	FI-01	32	26	11	5	11	5	11	69	19	19
2019	FI-02	30	10	17	10	10	20	3	52	26	30
2019	FI-03	19	24	48	5	5	0	0	43	10	21
2019	FI-04	15	8	31	31	0	15	0	27	36	13
2018	FI	25	28	20	9	3	14	3	63	13	80
2018	FI-01	37	32	21	0	0	11	0	76	0	19
2018	FI-02	18	18	29	7	4	21	4	48	14	28
2018	FI-03	9	50	14	14	0	14	0	68	16	22
2018	FI-04	55	0	9	18	9	0	9	60	30	11
2017	FI	26	21	17	11	7	12	5	57	22	81
2017	FI-01	33	19	19	14	10	5	0	55	25	21
2017	FI-02	30	13	17	10	3	23	3	59	18	30
2017	FI-03	16	32	21	11	11	5	5	53	24	19
2017	FI-04	18	27	9	9	9	9	18	63	25	11
2014	FI	14	22	22	16	7	14	5	45	28	92
2014	FI-01	14	19	23	23	5	14	5	39	33	22
2014	FI-02	22	22	17	17	8	14	0	52	29	36
2014	FI-03	4	25	33	8	8	21	0	37	21	24

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	33	9	5	0	1	0	86	5	82
2020	FI-02	58	22	11	8	0	0	0	81	8	36
2020	FI-03	35	50	12	0	0	4	0	88	0	26
2019	FI	35	42	12	9	0	1	0	79	10	85
2019	FI-01	42	21	26	5	0	5	0	67	6	19
2019	FI-02	33	43	3	20	0	0	0	77	20	30
2019	FI-03	33	52	14	0	0	0	0	86	0	21
2019	FI-04	38	46	8	8	0	0	0	85	8	13
2018	FI	51	36	10	2	1	0	0	86	4	81
2018	FI-01	60	40	0	0	0	0	0	100	0	20
2018	FI-02	36	39	18	7	0	0	0	75	7	28
2018	FI-03	36	45	14	0	5	0	0	82	5	22
2018	FI-04	100	0	0	0	0	0	0	100	0	11
2017	FI	54	30	11	4	1	0	0	84	5	81
2017	FI-01	52	24	24	0	0	0	0	76	0	21
2017	FI-02	53	27	10	10	0	0	0	80	10	30
2017	FI-03	42	47	5	0	5	0	0	89	5	19
2017	FI-04	82	18	0	0	0	0	0	100	0	11
2014	FI	54	26	9	8	2	0	1	81	10	92
2014	FI-01	50	37	9	5	0	0	0	86	5	22
2014	FI-02	44	22	8	17	6	0	3	69	23	36
2014	FI-03	58	29	13	0	0	0	0	88	0	24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	28	8	10	5	2	1	76	15	83
2020	FI-02	43	24	3	14	11	5	0	71	26	37
2020	FI-03	42	35	15	4	0	0	4	80	4	26
2019	FI	39	41	6	7	6	0	1	81	13	85
2019	FI-01	42	32	11	11	5	0	0	74	16	19
2019	FI-02	37	43	0	7	13	0	0	80	20	30
2019	FI-03	48	38	10	5	0	0	0	86	5	21
2019	FI-04	31	46	8	8	0	0	8	83	8	13
2018	FI	51	33	7	2	6	0	0	84	9	81
2018	FI-01	60	20	10	5	5	0	0	80	10	20
2018	FI-02	29	50	11	4	7	0	0	79	11	28
2018	FI-03	55	32	5	0	9	0	0	86	9	22
2018	FI-04	82	18	0	0	0	0	0	100	0	11
2017	FI	52	19	6	14	9	1	0	71	23	81
2017	FI-01	48	19	5	24	0	5	0	70	25	21
2017	FI-02	53	10	7	10	20	0	0	63	30	30
2017	FI-03	37	37	11	11	5	0	0	74	16	19
2017	FI-04	82	9	0	9	0	0	0	91	9	11
2014	FI	30	22	12	17	16	2	0	53	34	92
2014	FI-01	18	23	14	23	18	5	0	43	43	22
2014	FI-02	22	22	14	17	25	0	0	44	42	36
2014	FI-03	42	21	13	17	8	0	0	63	25	24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	45	33	17	4	0	2	79	4	83
2020	FI-02	57	30	11	0	0	3	89	0	37
2020	FI-03	31	42	19	8	0	0	73	8	26
2019	FI	59	26	6	4	1	5	89	5	85
2019	FI-01	68	21	5	0	0	5	94	0	19
2019	FI-02	57	27	0	7	0	10	93	7	30
2019	FI-03	67	29	0	0	5	0	95	5	21
2019	FI-04	31	31	31	8	0	0	62	8	13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	64	24	7	2	1	0	1	89	4	83
2020	FI-02	62	19	14	3	3	0	0	81	5	37
2020	FI-03	69	27	0	4	0	0	0	96	4	26
2019	FI	67	19	8	0	0	2	4	91	0	84
2019	FI-01	68	16	11	0	0	0	5	89	0	19
2019	FI-02	53	20	13	0	0	7	7	85	0	30
2019	FI-03	90	10	0	0	0	0	0	100	0	20
2019	FI-04	69	31	0	0	0	0	0	100	0	13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	85	5	5	1	1	1	1	93	3	82
2020	FI-02	78	3	11	3	3	3	0	83	6	37
2020	FI-03	92	8	0	0	0	0	0	100	0	26
2019	FI	87	7	2	1	0	0	2	96	1	85
2019	FI-01	74	16	11	0	0	0	0	89	0	19
2019	FI-02	87	3	0	3	0	0	7	96	4	30
2019	FI-03	90	10	0	0	0	0	0	100	0	21
2019	FI-04	100	0	0	0	0	0	0	100	0	13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	75	10	7	1	0	7	91	1	83
2020	FI-02	68	11	11	0	0	11	88	0	37
2020	FI-03	88	4	0	4	0	4	96	4	26
2019	FI	84	6	1	0	1	8	99	0	85
2019	FI-01	63	21	5	0	0	11	94	0	19
2019	FI-02	80	3	0	0	3	13	100	0	30
2019	FI-03	100	0	0	0	0	0	100	0	21
2019	FI-04	92	0	0	0	0	8	100	0	13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	41	7	0	1	1	0	91	1	83
2020	FI-02	46	41	8	0	3	3	0	89	3	37
2020	FI-03	42	46	12	0	0	0	0	88	0	26
2019	FI	26	55	13	1	0	4	1	85	1	84
2019	FI-01	21	47	26	0	0	5	0	72	0	19
2019	FI-02	37	43	10	3	0	7	0	86	4	30
2019	FI-03	15	65	15	0	0	0	5	84	0	20
2019	FI-04	31	69	0	0	0	0	0	100	0	13
2018	FI	48	40	11	0	0	1	0	89	0	81
2018	FI-01	60	30	10	0	0	0	0	90	0	20
2018	FI-02	32	46	21	0	0	0	0	79	0	28
2018	FI-03	36	55	5	0	0	5	0	95	0	22
2018	FI-04	91	9	0	0	0	0	0	100	0	11
2017	FI	47	36	11	1	1	4	0	86	3	81
2017	FI-01	38	29	19	0	5	10	0	74	5	21
2017	FI-02	47	37	13	0	0	3	0	86	0	30
2017	FI-03	32	58	5	5	0	0	0	89	5	19
2017	FI-04	91	9	0	0	0	0	0	100	0	11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	39	7	1	1	0	90	2	83
2020	FI-02	54	32	8	3	3	0	86	5	37
2020	FI-03	42	50	8	0	0	0	92	0	26
2019	FI	44	48	6	0	1	1	93	1	85
2019	FI-01	47	37	11	0	0	5	89	0	19
2019	FI-02	47	50	3	0	0	0	97	0	30
2019	FI-03	33	52	10	0	5	0	86	5	21
2019	FI-04	54	46	0	0	0	0	100	0	13
2018	FI	63	28	6	1	0	1	93	1	81
2018	FI-01	70	25	5	0	0	0	95	0	20
2018	FI-02	57	25	11	4	0	4	85	4	28
2018	FI-03	59	36	5	0	0	0	95	0	22
2018	FI-04	73	27	0	0	0	0	100	0	11
2017	FI	57	30	11	2	0	0	86	2	81
2017	FI-01	62	19	19	0	0	0	81	0	21
2017	FI-02	53	27	13	7	0	0	80	7	30
2017	FI-03	42	53	5	0	0	0	95	0	19
2017	FI-04	82	18	0	0	0	0	100	0	11
2014	FI	59	25	9	3	2	2	86	6	92
2014	FI-01	59	32	5	0	5	0	91	5	22
2014	FI-02	47	22	14	8	3	6	74	12	36
2014	FI-03	63	33	4	0	0	0	96	0	24

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	35	7	6	1	2	85	8	82
2020	FI-02	51	24	8	11	3	3	78	14	37
2020	FI-03	32	56	4	4	0	4	92	4	25
2019	FI	49	39	6	2	1	2	90	4	83
2019	FI-01	35	41	12	6	0	6	81	6	17
2019	FI-02	50	43	7	0	0	0	93	0	30
2019	FI-03	52	38	5	0	5	0	90	5	21
2019	FI-04	62	23	0	8	0	8	92	8	13
2018	FI	61	29	6	1	0	3	92	1	80
2018	FI-01	60	30	5	0	0	5	95	0	20
2018	FI-02	54	29	11	4	0	4	85	4	28
2018	FI-03	59	36	5	0	0	0	95	0	22
2018	FI-04	90	10	0	0	0	0	100	0	10
2017	FI	59	31	7	1	1	0	90	2	81
2017	FI-01	57	29	10	5	0	0	86	5	21
2017	FI-02	60	27	10	0	3	0	87	3	30
2017	FI-03	47	47	5	0	0	0	95	0	19
2017	FI-04	82	18	0	0	0	0	100	0	11
2014	FI	60	31	8	0	0	2	92	0	92
2014	FI-01	63	32	5	0	0	0	95	0	22
2014	FI-02	50	39	8	0	0	3	91	0	36
2014	FI-03	58	29	8	0	0	4	91	0	24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	42	11	5	1	5	82	6	83
2020	FI-02	35	41	11	5	3	5	80	9	37
2020	FI-03	19	58	12	4	0	8	83	4	26

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	51	30	5	7	1	5	86	9	82
2020	FI-02	51	22	5	14	3	5	77	17	37
2020	FI-03	46	50	0	0	0	4	100	0	26

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	71	20	6	1	1	0	92	2	83
2020	FI-02	76	11	8	3	3	0	86	5	37
2020	FI-03	62	38	0	0	0	0	100	0	26
2019	FI	61	35	2	1	0	0	96	1	85
2019	FI-01	47	47	5	0	0	0	95	0	19
2019	FI-02	63	33	3	0	0	0	97	0	30
2019	FI-03	57	38	0	5	0	0	95	5	21
2019	FI-04	77	23	0	0	0	0	100	0	13
2018	FI	76	19	5	0	0	0	95	0	80
2018	FI-01	80	15	5	0	0	0	95	0	20
2018	FI-02	68	21	11	0	0	0	89	0	28
2018	FI-03	71	29	0	0	0	0	100	0	21
2018	FI-04	100	0	0	0	0	0	100	0	11
2017	FI	72	21	5	2	0	0	93	2	81
2017	FI-01	71	14	14	0	0	0	86	0	21
2017	FI-02	67	23	3	7	0	0	90	7	30
2017	FI-03	68	32	0	0	0	0	100	0	19
2017	FI-04	91	9	0	0	0	0	100	0	11
2014	FI	61	32	3	3	0	1	93	3	92
2014	FI-01	54	41	5	0	0	0	95	0	22
2014	FI-02	50	33	6	8	0	3	86	9	36
2014	FI-03	75	25	0	0	0	0	100	0	24

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	73	21	5	0	1	0	94	1	82
2020	FI-02	78	11	8	0	3	0	89	3	36
2020	FI-03	69	31	0	0	0	0	100	0	26
2019	FI	56	35	6	1	1	0	92	2	85
2019	FI-01	42	47	11	0	0	0	89	0	19
2019	FI-02	60	30	7	3	0	0	90	3	30
2019	FI-03	57	38	0	0	5	0	95	5	21
2019	FI-04	62	31	8	0	0	0	92	0	13
2018	FI	67	28	4	1	0	0	95	1	81
2018	FI-01	70	25	5	0	0	0	95	0	20
2018	FI-02	46	46	7	0	0	0	93	0	28
2018	FI-03	73	23	0	5	0	0	95	5	22
2018	FI-04	100	0	0	0	0	0	100	0	11
2017	FI	67	21	6	5	0	1	89	5	81
2017	FI-01	62	19	10	5	0	5	85	5	21
2017	FI-02	63	20	10	7	0	0	83	7	30
2017	FI-03	63	32	0	5	0	0	95	5	19
2017	FI-04	91	9	0	0	0	0	100	0	11
2014	FI	52	34	4	5	3	1	87	9	92
2014	FI-01	54	37	5	5	0	0	91	5	22
2014	FI-02	42	31	6	11	8	3	74	20	36
2014	FI-03	54	42	4	0	0	0	96	0	24

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	69	20	10	0	1	0	89	1	83
2020	FI-02	76	11	11	0	3	0	86	3	37
2020	FI-03	58	38	4	0	0	0	96	0	26
2019	FI	54	37	5	4	0	0	92	4	83
2019	FI-01	37	53	5	5	0	0	89	5	19
2019	FI-02	59	31	7	3	0	0	90	3	29
2019	FI-03	57	38	0	5	0	0	95	5	21
2019	FI-04	58	33	8	0	0	0	92	0	12
2018	FI	65	31	2	1	0	0	96	1	81
2018	FI-01	75	25	0	0	0	0	100	0	20
2018	FI-02	43	50	7	0	0	0	93	0	28
2018	FI-03	68	27	0	5	0	0	95	5	22
2018	FI-04	100	0	0	0	0	0	100	0	11
2017	FI	62	25	11	2	0	0	86	2	81
2017	FI-01	57	29	14	0	0	0	86	0	21
2017	FI-02	57	20	17	7	0	0	77	7	30
2017	FI-03	63	32	5	0	0	0	95	0	19
2017	FI-04	82	18	0	0	0	0	100	0	11
2014	FI	51	34	5	8	1	1	86	9	92
2014	FI-01	55	36	5	5	0	0	91	5	22
2014	FI-02	39	31	8	17	3	3	71	20	36
2014	FI-03	54	42	4	0	0	0	96	0	24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	57	28	9	4	1	1	86	5	82
2020	FI-02	51	30	8	5	3	3	83	8	37
2020	FI-03	60	32	8	0	0	0	92	0	25
2019	FI	46	33	11	6	4	1	80	10	85
2019	FI-01	53	26	11	5	5	0	79	11	19
2019	FI-02	47	27	10	10	3	3	76	14	30
2019	FI-03	48	43	5	0	5	0	90	5	21
2019	FI-04	38	31	23	8	0	0	69	8	13
2018	FI	56	27	17	0	0	0	83	0	81
2018	FI-01	65	25	10	0	0	0	90	0	20
2018	FI-02	32	36	32	0	0	0	68	0	28
2018	FI-03	55	32	14	0	0	0	86	0	22
2018	FI-04	100	0	0	0	0	0	100	0	11
2017	FI	51	26	12	7	2	1	78	10	81
2017	FI-01	48	19	14	5	10	5	70	15	21
2017	FI-02	40	27	17	17	0	0	67	17	30
2017	FI-03	53	37	11	0	0	0	89	0	19
2017	FI-04	82	18	0	0	0	0	100	0	11
2014	FI	42	26	16	4	10	1	69	14	92
2014	FI-01	45	19	23	5	9	0	64	14	22
2014	FI-02	33	31	11	6	19	0	64	25	36
2014	FI-03	42	29	21	4	0	4	74	4	24

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	FI	27	48	25	83
2020	FI-02	32	38	30	37
2020	FI-03	19	62	19	26
2019	FI	30	43	27	84
2019	FI-01	32	37	32	19
2019	FI-02	33	33	33	30
2019	FI-03	29	52	19	21
2019	FI-04	25	50	25	12
2018	FI	26	42	32	81
2018	FI-01	15	55	30	20
2018	FI-02	29	21	50	28
2018	FI-03	23	50	27	22
2018	FI-04	45	55	0	11
2017	FI	17	43	40	81
2017	FI-01	14	33	52	21
2017	FI-02	17	37	47	30
2017	FI-03	21	68	11	19
2017	FI-04	18	36	45	11
2014	FI	27	37	36	92
2014	FI-01	23	36	41	22
2014	FI-02	31	22	47	36
2014	FI-03	25	50	25	24

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	FI	5	59	32	0	0	5	22
2020	FI-02	0	58	42	0	0	0	12
2019	FI	4	44	44	4	0	4	25
2019	FI-02	0	60	30	0	0	10	10
2018	FI	0	85	10	0	0	5	20
2017	FI	0	36	57	0	0	7	14
2014	FI	4	52	28	4	9999	12	25
2014	FI-02	0	45	36	9	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	8	92	83
2019	FI	6	94	85

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	22	17	13	1	1	33	13	71	4	83
2020	FI-02	16	14	14	3	3	32	19	61	11	37
2020	FI-03	19	19	15	0	0	38	8	71	0	26
2019	FI	20	19	18	2	0	31	11	66	4	85
2019	FI-01	32	21	16	5	0	16	11	71	7	19
2019	FI-02	13	13	20	0	0	37	17	57	0	30
2019	FI-03	19	33	19	0	0	29	0	73	0	21
2019	FI-04	23	0	15	8	0	38	15	50	17	13
2018	FI	35	21	10	1	0	30	4	83	2	81
2018	FI-01	45	20	15	0	0	15	5	81	0	20
2018	FI-02	18	25	14	0	0	39	4	75	0	28
2018	FI-03	36	18	5	5	0	32	5	86	7	22
2018	FI-04	55	18	0	0	0	27	0	100	0	11
2017	FI	32	15	9	1	0	33	10	83	2	81
2017	FI-01	33	10	5	0	0	43	10	90	0	21
2017	FI-02	23	7	7	3	0	43	17	75	8	30
2017	FI-03	37	26	16	0	0	16	5	80	0	19
2017	FI-04	45	27	9	0	0	18	0	89	0	11
2014	FI	25	22	11	2	1	29	10	77	5	92
2014	FI-01	23	18	9	0	0	45	5	82	0	22
2014	FI-02	19	14	17	6	3	25	17	57	14	36
2014	FI-03	29	25	4	0	0	33	8	93	0	24

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	36	6	2	1	4	2	90	4	83
2020	FI-02	49	30	11	3	3	3	3	83	6	37
2020	FI-03	31	54	4	0	0	8	4	96	0	26
2019	FI	45	31	12	1	0	9	2	85	1	85
2019	FI-01	47	21	11	5	0	11	5	81	6	19
2019	FI-02	47	30	10	0	0	10	3	88	0	30
2019	FI-03	33	48	14	0	0	5	0	85	0	21
2019	FI-04	54	23	15	0	0	8	0	83	0	13
2018	FI	47	35	12	1	0	5	0	86	1	81
2018	FI-01	50	35	10	0	0	5	0	89	0	20
2018	FI-02	29	43	18	0	0	11	0	80	0	28
2018	FI-03	55	32	9	5	0	0	0	86	5	22
2018	FI-04	73	18	9	0	0	0	0	91	0	11
2017	FI	54	28	4	0	1	12	0	94	1	81
2017	FI-01	67	24	0	0	0	10	0	100	0	21
2017	FI-02	43	33	7	0	3	13	0	88	4	30
2017	FI-03	47	32	5	0	0	16	0	94	0	19
2017	FI-04	73	18	0	0	0	9	0	100	0	11
2014	FI	42	31	10	0	0	12	4	88	0	92
2014	FI-01	37	32	14	0	0	18	0	83	0	22
2014	FI-02	36	28	14	0	0	14	8	82	0	36
2014	FI-03	54	29	4	0	0	8	4	95	0	24

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	22	22	12	1	1	34	7	75	4	82
2020	FI-02	19	11	16	3	3	38	11	58	11	37
2020	FI-03	16	32	12	0	0	36	4	80	0	25
2019	FI	20	24	13	1	1	31	10	74	4	84
2019	FI-01	37	26	21	0	0	5	11	75	0	19
2019	FI-02	10	20	13	3	0	43	10	64	7	30
2019	FI-03	15	40	15	0	0	25	5	79	0	20
2019	FI-04	31	0	0	0	8	46	15	80	20	13
2018	FI	30	23	12	0	0	31	4	81	0	81
2018	FI-01	30	30	15	0	0	20	5	80	0	20
2018	FI-02	18	25	18	0	0	36	4	71	0	28
2018	FI-03	32	23	9	0	0	32	5	86	0	22
2018	FI-04	55	9	0	0	0	36	0	100	0	11
2017	FI	30	18	6	0	0	39	8	88	0	80
2017	FI-01	33	10	5	0	0	38	14	90	0	21
2017	FI-02	21	14	3	0	0	55	7	91	0	29
2017	FI-03	26	32	11	0	0	26	5	85	0	19
2017	FI-04	55	18	9	0	0	18	0	89	0	11
2014	FI	31	15	11	0	1	34	8	80	2	92
2014	FI-01	18	23	9	0	0	45	5	82	0	22
2014	FI-02	28	8	17	0	3	36	8	65	5	36
2014	FI-03	42	13	4	0	0	29	13	93	0	24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	41	43	6	4	1	2	2	89	5	83
2020	FI-02	43	32	14	5	3	0	3	78	8	37
2020	FI-03	19	69	0	0	0	8	4	100	0	26
2019	FI	46	32	12	0	1	8	1	86	1	85
2019	FI-01	53	21	21	0	0	0	5	78	0	19
2019	FI-02	40	30	17	0	0	13	0	81	0	30
2019	FI-03	33	57	5	0	0	5	0	95	0	21
2019	FI-04	69	15	0	0	8	8	0	92	8	13
2018	FI	44	35	15	0	0	6	0	84	0	81
2018	FI-01	55	30	15	0	0	0	0	85	0	20
2018	FI-02	29	39	18	0	0	14	0	79	0	28
2018	FI-03	41	36	18	0	0	5	0	81	0	22
2018	FI-04	73	27	0	0	0	0	0	100	0	11
2017	FI	58	30	3	0	0	10	0	97	0	80
2017	FI-01	71	10	5	0	0	14	0	94	0	21
2017	FI-02	48	41	3	0	0	7	0	96	0	29
2017	FI-03	42	42	0	0	0	16	0	100	0	19
2017	FI-04	82	18	0	0	0	0	0	100	0	11
2014	FI	47	25	12	0	0	15	1	86	0	92
2014	FI-01	32	41	9	0	0	18	0	89	0	22
2014	FI-02	39	17	19	0	0	22	3	74	0	36
2014	FI-03	67	21	4	0	0	8	0	95	0	24

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	24	12	7	6	1	74	13	83
2020	FI-02	46	24	14	5	11	0	70	16	37
2020	FI-03	50	23	15	8	0	4	76	8	26

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	60	29	7	1	2	0	89	4	83
2020	FI-02	62	30	8	0	0	0	92	0	37
2020	FI-03	54	31	8	4	4	0	85	8	26
2019	FI	55	28	7	5	2	2	86	7	85
2019	FI-01	42	32	11	11	5	0	74	16	19
2019	FI-02	60	23	7	3	0	7	89	4	30
2019	FI-03	62	33	0	5	0	0	95	5	21
2019	FI-04	62	23	15	0	0	0	85	0	13
2018	FI	44	33	16	6	0	0	78	6	81
2018	FI-01	40	25	20	15	0	0	65	15	20
2018	FI-02	43	39	18	0	0	0	82	0	28
2018	FI-03	45	36	14	5	0	0	82	5	22
2018	FI-04	55	27	9	9	0	0	82	9	11
2017	FI	46	27	17	1	4	5	77	5	81
2017	FI-01	52	24	19	0	5	0	76	5	21
2017	FI-02	33	23	23	0	7	13	65	8	30
2017	FI-03	42	42	11	5	0	0	84	5	19
2017	FI-04	73	18	9	0	0	0	91	0	11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	26	26	21	22	6	0	0	51	28	82
2020	FI-02	39	28	17	14	3	0	0	67	17	36
2020	FI-03	19	23	27	23	8	0	0	42	31	26
2019	FI	19	38	31	8	2	1	1	58	11	85
2019	FI-01	21	37	32	11	0	0	0	58	11	19
2019	FI-02	27	43	20	0	3	3	3	75	4	30
2019	FI-03	19	33	43	0	5	0	0	52	5	21
2019	FI-04	0	31	31	38	0	0	0	31	38	13
2018	FI	14	42	27	15	2	0	0	56	17	81
2018	FI-01	30	30	30	10	0	0	0	60	10	20
2018	FI-02	4	61	18	11	7	0	0	64	18	28
2018	FI-03	14	36	27	23	0	0	0	50	23	22
2018	FI-04	9	27	45	18	0	0	0	36	18	11
2017	FI	25	27	32	7	5	0	4	54	13	81
2017	FI-01	19	33	38	10	0	0	0	52	10	21
2017	FI-02	27	33	20	3	7	0	10	67	11	30
2017	FI-03	26	21	37	11	5	0	0	47	16	19
2017	FI-04	27	9	45	9	9	0	0	36	18	11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	28	31	29	7	5	0	0	59	12	83
2020	FI-02	41	30	22	5	3	0	0	70	8	37
2020	FI-03	23	27	31	15	4	0	0	50	19	26
2019	FI	33	40	20	4	1	1	1	75	5	85
2019	FI-01	47	26	11	16	0	0	0	74	16	19
2019	FI-02	30	43	17	0	3	3	3	79	4	30
2019	FI-03	48	38	14	0	0	0	0	86	0	21
2019	FI-04	0	46	54	0	0	0	0	46	0	13
2018	FI	22	37	28	11	1	0	0	59	12	81
2018	FI-01	35	35	20	10	0	0	0	70	10	20
2018	FI-02	21	46	18	11	4	0	0	68	14	28
2018	FI-03	18	32	32	18	0	0	0	50	18	22
2018	FI-04	9	27	64	0	0	0	0	36	0	11
2017	FI	27	26	28	9	5	0	5	56	14	81
2017	FI-01	24	29	29	14	0	0	5	55	15	21
2017	FI-02	33	23	27	3	3	0	10	63	7	30
2017	FI-03	32	32	21	11	5	0	0	63	16	19
2017	FI-04	9	18	45	9	18	0	0	27	27	11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	24	23	10	5	0	0	62	15	82
2020	FI-02	56	22	11	8	3	0	0	78	11	36
2020	FI-03	31	27	27	12	4	0	0	58	15	26
2019	FI	40	35	18	0	2	2	2	79	2	85
2019	FI-01	63	21	11	0	5	0	0	84	5	19
2019	FI-02	43	27	13	0	3	7	7	81	4	30
2019	FI-03	43	29	29	0	0	0	0	71	0	21
2019	FI-04	0	77	23	0	0	0	0	77	0	13
2018	FI	34	29	24	8	3	1	1	65	10	79
2018	FI-01	50	25	15	5	0	5	0	79	5	20
2018	FI-02	32	36	21	4	7	0	0	68	11	28
2018	FI-03	29	24	24	19	0	0	5	55	20	21
2018	FI-04	20	30	50	0	0	0	0	50	0	10
2017	FI	32	35	15	7	2	0	9	73	11	81
2017	FI-01	43	24	5	14	0	0	14	78	17	21
2017	FI-02	37	30	17	3	0	0	13	77	4	30
2017	FI-03	21	37	26	11	5	0	0	58	16	19
2017	FI-04	18	64	9	0	9	0	0	82	9	11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	33	32	15	15	5	0	1	65	20	82
2020	FI-02	44	42	3	6	3	0	3	89	9	36
2020	FI-03	31	23	19	19	8	0	0	54	27	26
2019	FI	42	39	9	4	1	1	4	85	5	85
2019	FI-01	42	42	11	0	0	0	5	89	0	19
2019	FI-02	63	17	3	3	3	3	7	89	7	30
2019	FI-03	43	48	5	5	0	0	0	90	5	21
2019	FI-04	0	69	23	8	0	0	0	69	8	13
2018	FI	42	38	11	5	1	1	1	82	6	81
2018	FI-01	55	30	5	5	0	0	5	89	5	20
2018	FI-02	46	39	11	0	4	0	0	86	4	28
2018	FI-03	41	23	23	9	0	5	0	67	10	22
2018	FI-04	9	82	0	9	0	0	0	91	9	11
2017	FI	46	27	15	5	1	0	6	78	7	81
2017	FI-01	48	24	14	5	0	0	10	79	5	21
2017	FI-02	47	23	13	7	0	0	10	78	7	30
2017	FI-03	47	32	16	5	0	0	0	79	5	19
2017	FI-04	36	36	18	0	9	0	0	73	9	11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	23	22	30	13	11	0	0	45	24	82
2020	FI-02	32	24	24	14	5	0	0	57	19	37
2020	FI-03	20	20	36	12	12	0	0	40	24	25
2019	FI	31	37	18	6	4	1	4	71	10	84
2019	FI-01	39	28	22	6	0	0	6	71	6	18
2019	FI-02	37	37	7	3	7	3	7	81	11	30
2019	FI-03	29	52	10	10	0	0	0	81	10	21
2019	FI-04	15	23	46	8	8	0	0	38	15	13
2018	FI	35	35	22	6	2	0	0	69	9	81
2018	FI-01	40	30	25	5	0	0	0	70	5	20
2018	FI-02	43	21	25	4	7	0	0	64	11	28
2018	FI-03	27	41	18	14	0	0	0	68	14	22
2018	FI-04	18	64	18	0	0	0	0	82	0	11
2017	FI	32	30	21	10	2	1	4	65	13	81
2017	FI-01	43	24	19	10	5	0	0	67	14	21
2017	FI-02	33	30	17	7	0	3	10	73	8	30
2017	FI-03	26	32	26	11	5	0	0	58	16	19
2017	FI-04	18	36	27	18	0	0	0	55	18	11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	23	14	14	2	2	68	17	83
2020	FI-02	51	19	5	16	3	5	74	20	37
2020	FI-03	31	27	19	19	4	0	58	23	26

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	45	37	13	4	1	0	0	82	5	83
2020	FI-02	49	38	11	3	0	0	0	86	3	37
2020	FI-03	38	38	19	0	4	0	0	77	4	26
2019	FI	32	44	18	1	1	1	2	79	2	84
2019	FI-01	47	32	16	0	5	0	0	79	5	19
2019	FI-02	31	28	28	3	0	3	7	65	4	29
2019	FI-03	29	62	10	0	0	0	0	90	0	21
2019	FI-04	23	69	8	0	0	0	0	92	0	13
2018	FI	36	37	19	7	1	0	0	73	9	81
2018	FI-01	50	30	20	0	0	0	0	80	0	20
2018	FI-02	25	36	25	14	0	0	0	61	14	28
2018	FI-03	41	36	18	5	0	0	0	77	5	22
2018	FI-04	27	55	0	9	9	0	0	82	18	11
2017	FI	32	35	20	9	0	1	4	70	9	81
2017	FI-01	24	43	19	14	0	0	0	67	14	21
2017	FI-02	33	30	20	3	0	3	10	73	4	30
2017	FI-03	37	37	11	16	0	0	0	74	16	19
2017	FI-04	36	27	36	0	0	0	0	64	0	11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	35	17	8	1	0	0	73	10	83
2020	FI-02	49	32	14	3	3	0	0	81	5	37
2020	FI-03	23	50	15	12	0	0	0	73	12	26
2019	FI	24	39	22	9	2	1	2	65	12	85
2019	FI-01	32	37	26	0	5	0	0	68	5	19
2019	FI-02	23	33	20	13	0	3	7	63	15	30
2019	FI-03	24	52	24	0	0	0	0	76	0	21
2019	FI-04	15	23	23	31	8	0	0	38	38	13
2018	FI	28	38	23	9	1	0	0	67	10	81
2018	FI-01	40	40	10	10	0	0	0	80	10	20
2018	FI-02	21	50	21	4	4	0	0	71	7	28
2018	FI-03	32	23	36	9	0	0	0	55	9	22
2018	FI-04	18	36	27	18	0	0	0	55	18	11
2017	FI	26	37	16	11	5	1	4	66	17	81
2017	FI-01	24	38	19	10	10	0	0	62	19	21
2017	FI-02	27	37	13	10	0	3	10	73	12	30
2017	FI-03	32	37	16	11	5	0	0	68	16	19
2017	FI-04	18	36	18	18	9	0	0	55	27	11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	33	17	4	4	0	0	76	7	83
2020	FI-02	54	22	22	0	3	0	0	76	3	37
2020	FI-03	35	46	15	0	4	0	0	81	4	26
2019	FI	31	34	26	6	0	1	2	67	6	85
2019	FI-01	42	26	26	5	0	0	0	68	5	19
2019	FI-02	40	27	20	3	0	3	7	74	4	30
2019	FI-03	19	48	33	0	0	0	0	67	0	21
2019	FI-04	15	38	23	23	0	0	0	54	23	13
2018	FI	42	32	16	6	4	0	0	73	10	79
2018	FI-01	58	26	16	0	0	0	0	84	0	19
2018	FI-02	46	21	25	0	7	0	0	68	7	28
2018	FI-03	32	36	14	18	0	0	0	68	18	22
2018	FI-04	20	60	0	10	10	0	0	80	20	10
2017	FI	27	41	16	7	4	1	4	71	12	81
2017	FI-01	24	29	24	10	14	0	0	52	24	21
2017	FI-02	27	40	20	0	0	3	10	77	0	30
2017	FI-03	37	47	5	11	0	0	0	84	11	19
2017	FI-04	18	55	9	18	0	0	0	73	18	11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	57	27	12	4	1	0	0	83	5	83
2020	FI-02	54	27	11	5	3	0	0	81	8	37
2020	FI-03	54	31	15	0	0	0	0	85	0	26
2019	FI	48	36	7	2	2	1	2	88	5	85
2019	FI-01	53	26	11	0	11	0	0	79	11	19
2019	FI-02	40	33	10	7	0	3	7	81	7	30
2019	FI-03	67	29	5	0	0	0	0	95	0	21
2019	FI-04	38	62	0	0	0	0	0	100	0	13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	33	24	23	18	2	57	20	83
2020	FI-02	41	16	24	14	5	57	19	37
2020	FI-03	23	31	31	15	0	54	15	26

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	24	24	7	8	0	0	60	16	83
2020	FI-02	49	16	27	3	5	0	0	65	8	37
2020	FI-03	31	42	12	8	8	0	0	73	15	26
2019	FI	36	32	20	7	2	1	1	70	10	85
2019	FI-01	37	26	26	11	0	0	0	63	11	19
2019	FI-02	47	23	13	7	3	3	3	75	11	30
2019	FI-03	33	48	19	0	0	0	0	81	0	21
2019	FI-04	23	23	31	15	8	0	0	46	23	13
2018	FI	38	32	21	6	2	0	0	70	9	81
2018	FI-01	55	30	10	0	5	0	0	85	5	20
2018	FI-02	32	39	21	7	0	0	0	71	7	28
2018	FI-03	36	23	32	9	0	0	0	59	9	22
2018	FI-04	27	36	18	9	9	0	0	64	18	11
2017	FI	32	36	19	2	5	1	5	72	8	81
2017	FI-01	24	33	29	0	10	0	5	60	10	21
2017	FI-02	37	27	17	3	3	3	10	73	8	30
2017	FI-03	42	42	5	5	5	0	0	84	11	19
2017	FI-04	18	55	27	0	0	0	0	73	0	11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	24	14	4	5	0	1	77	9	83
2020	FI-02	54	24	14	3	5	0	0	78	8	37
2020	FI-03	46	27	15	8	0	0	4	76	8	26
2019	FI	66	19	8	4	1	1	1	87	5	85
2019	FI-01	74	16	5	0	5	0	0	89	5	19
2019	FI-02	63	20	0	10	0	3	3	89	11	30
2019	FI-03	67	14	19	0	0	0	0	81	0	21
2019	FI-04	69	23	8	0	0	0	0	92	0	13
2018	FI	70	19	6	4	1	0	0	89	5	79
2018	FI-01	84	11	0	5	0	0	0	95	5	19
2018	FI-02	68	21	7	4	0	0	0	89	4	28
2018	FI-03	52	29	10	5	5	0	0	81	10	21
2018	FI-04	82	9	9	0	0	0	0	91	0	11
2017	FI	59	20	11	2	1	1	5	84	4	81
2017	FI-01	71	14	10	0	5	0	0	86	5	21
2017	FI-02	43	23	13	3	0	3	13	80	4	30
2017	FI-03	68	21	11	0	0	0	0	89	0	19
2017	FI-04	64	18	9	9	0	0	0	82	9	11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	30	30	23	10	6	61	16	82
2020	FI-02	38	32	16	11	3	70	14	37
2020	FI-03	16	24	40	12	8	40	20	25

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	74	12	4	1	4	0	5	91	5	82
2020	FI-02	67	17	8	3	3	0	3	86	6	36
2020	FI-03	73	12	0	0	4	0	12	96	4	26
2019	FI	78	11	4	0	0	1	7	96	0	85
2019	FI-01	74	11	5	0	0	0	11	94	0	19
2019	FI-02	73	7	3	0	0	3	13	96	0	30
2019	FI-03	86	10	5	0	0	0	0	95	0	21
2019	FI-04	85	15	0	0	0	0	0	100	0	13
2018	FI	84	12	2	1	0	0	0	96	1	81
2018	FI-01	80	15	0	5	0	0	0	95	5	20
2018	FI-02	89	7	4	0	0	0	0	96	0	28
2018	FI-03	82	18	0	0	0	0	0	100	0	22
2018	FI-04	82	9	9	0	0	0	0	91	0	11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	83	6	5	1	2	0	2	91	4	83
2020	FI-02	78	8	5	3	3	0	3	89	6	37
2020	FI-03	85	8	0	0	4	0	4	96	4	26
2019	FI	82	7	4	2	0	0	5	94	2	85
2019	FI-01	79	5	0	11	0	0	5	89	11	19
2019	FI-02	80	7	3	0	0	0	10	96	0	30
2019	FI-03	90	5	5	0	0	0	0	95	0	21
2019	FI-04	77	15	8	0	0	0	0	92	0	13
2018	FI	84	8	6	1	0	1	0	92	1	80
2018	FI-01	84	5	5	0	0	5	0	94	0	19
2018	FI-02	82	7	11	0	0	0	0	89	0	28
2018	FI-03	82	14	0	5	0	0	0	95	5	22
2018	FI-04	91	0	9	0	0	0	0	91	0	11
2017	FI	78	9	1	1	2	1	7	95	4	81
2017	FI-01	81	5	5	0	5	0	5	90	5	21
2017	FI-02	67	10	0	0	3	3	17	96	4	30
2017	FI-03	84	16	0	0	0	0	0	100	0	19
2017	FI-04	91	0	0	9	0	0	0	91	9	11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	83	8	5	1	1	0	1	93	2	83
2020	FI-02	81	11	3	3	0	0	3	94	3	37
2020	FI-03	85	4	8	0	4	0	0	88	4	26
2019	FI	68	25	1	1	1	0	4	96	2	85
2019	FI-01	68	16	0	5	5	0	5	89	11	19
2019	FI-02	70	20	3	0	0	0	7	96	0	30
2019	FI-03	76	24	0	0	0	0	0	100	0	21
2019	FI-04	62	38	0	0	0	0	0	100	0	13
2018	FI	75	20	5	0	0	0	0	95	0	81
2018	FI-01	75	15	10	0	0	0	0	90	0	20
2018	FI-02	79	18	4	0	0	0	0	96	0	28
2018	FI-03	73	23	5	0	0	0	0	95	0	22
2018	FI-04	73	27	0	0	0	0	0	100	0	11
2017	FI	72	17	1	1	0	1	7	97	1	81
2017	FI-01	67	19	5	5	0	0	5	90	5	21
2017	FI-02	63	17	0	0	0	3	17	100	0	30
2017	FI-03	84	16	0	0	0	0	0	100	0	19
2017	FI-04	82	18	0	0	0	0	0	100	0	11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	87	9	2	0	2	0	0	95	2	82
2020	FI-02	86	8	3	0	3	0	0	94	3	36
2020	FI-03	85	12	0	0	4	0	0	96	4	26
2019	FI	71	14	9	2	0	0	4	88	2	85
2019	FI-01	68	5	11	11	0	0	5	78	11	19
2019	FI-02	73	13	7	0	0	0	7	93	0	30
2019	FI-03	81	14	5	0	0	0	0	95	0	21
2019	FI-04	62	15	23	0	0	0	0	77	0	13
2018	FI	68	22	5	5	0	0	0	90	5	81
2018	FI-01	85	15	0	0	0	0	0	100	0	20
2018	FI-02	61	32	4	4	0	0	0	93	4	28
2018	FI-03	50	27	9	14	0	0	0	77	14	22
2018	FI-04	91	0	9	0	0	0	0	91	0	11
2017	FI	69	15	5	0	5	1	5	89	5	81
2017	FI-01	67	19	5	0	10	0	0	86	10	21
2017	FI-02	67	7	7	0	3	3	13	88	4	30
2017	FI-03	84	16	0	0	0	0	0	100	0	19
2017	FI-04	55	27	9	0	9	0	0	82	9	11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	73	14	5	2	1	0	4	91	4	83
2020	FI-02	81	8	3	0	0	0	8	97	0	37
2020	FI-03	65	19	8	4	4	0	0	85	8	26
2019	FI	62	21	2	1	0	0	13	96	1	84
2019	FI-01	74	5	5	5	0	0	11	88	6	19
2019	FI-02	63	7	0	0	0	0	30	100	0	30
2019	FI-03	62	33	5	0	0	0	0	95	0	21
2019	FI-04	42	58	0	0	0	0	0	100	0	12
2018	FI	68	18	3	0	0	0	13	97	0	80
2018	FI-01	90	5	0	0	0	0	5	100	0	20
2018	FI-02	54	18	0	0	0	0	29	100	0	28
2018	FI-03	71	24	0	0	0	0	5	100	0	21
2018	FI-04	55	27	18	0	0	0	0	82	0	11
2017	FI	60	16	0	4	0	1	19	95	5	81
2017	FI-01	67	5	0	0	0	0	29	100	0	21
2017	FI-02	53	13	0	0	0	3	30	100	0	30
2017	FI-03	74	16	0	11	0	0	0	89	11	19
2017	FI-04	45	45	0	9	0	0	0	91	9	11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	90	6	2	0	0	1	98	0	83
2020	FI-02	92	5	0	0	0	3	100	0	37
2020	FI-03	88	8	4	0	0	0	96	0	26
2019	FI	81	13	0	1	0	5	99	1	85
2019	FI-01	74	16	0	5	0	5	94	6	19
2019	FI-02	83	7	0	0	0	10	100	0	30
2019	FI-03	86	14	0	0	0	0	100	0	21
2019	FI-04	85	15	0	0	0	0	100	0	13
2018	FI	88	7	1	0	0	4	99	0	81
2018	FI-01	95	5	0	0	0	0	100	0	20
2018	FI-02	82	7	0	0	0	11	100	0	28
2018	FI-03	86	14	0	0	0	0	100	0	22
2018	FI-04	91	0	9	0	0	0	91	0	11
2017	FI	81	6	2	1	1	7	96	1	81
2017	FI-01	81	10	5	5	0	0	90	5	21
2017	FI-02	73	3	0	0	3	20	100	0	30
2017	FI-03	95	5	0	0	0	0	100	0	19
2017	FI-04	82	9	9	0	0	0	91	0	11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	76	14	5	1	4	0	0	90	5	83
2020	FI-02	76	14	5	3	3	0	0	89	5	37
2020	FI-03	77	19	0	0	4	0	0	96	4	26
2019	FI	80	12	4	0	0	0	5	96	0	85
2019	FI-01	74	5	11	0	0	0	11	88	0	19
2019	FI-02	77	13	3	0	0	0	7	96	0	30
2019	FI-03	90	10	0	0	0	0	0	100	0	21
2019	FI-04	85	15	0	0	0	0	0	100	0	13
2018	FI	88	7	4	1	0	0	0	95	1	81
2018	FI-01	90	5	5	0	0	0	0	95	0	20
2018	FI-02	75	14	7	4	0	0	0	89	4	28
2018	FI-03	100	0	0	0	0	0	0	100	0	22
2018	FI-04	91	9	0	0	0	0	0	100	0	11
2017	FI	75	11	1	1	1	2	7	96	3	81
2017	FI-01	71	10	5	0	5	5	5	89	5	21
2017	FI-02	60	20	0	3	0	3	13	96	4	30
2017	FI-03	100	0	0	0	0	0	0	100	0	19
2017	FI-04	82	9	0	0	0	0	9	100	0	11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	54	24	13	6	2	0	0	78	8	83
2020	FI-02	59	27	8	5	0	0	0	86	5	37
2020	FI-03	54	19	15	8	4	0	0	73	12	26
2019	FI	64	21	6	5	0	0	5	89	5	85
2019	FI-01	68	5	16	5	0	0	5	78	6	19
2019	FI-02	70	13	3	3	0	0	10	93	4	30
2019	FI-03	62	33	0	5	0	0	0	95	5	21
2019	FI-04	54	31	8	8	0	0	0	85	8	13
2018	FI	53	33	13	0	3	0	0	85	3	80
2018	FI-01	80	5	10	0	5	0	0	85	5	20
2018	FI-02	39	43	14	0	4	0	0	82	4	28
2018	FI-03	48	43	10	0	0	0	0	90	0	21
2018	FI-04	45	36	18	0	0	0	0	82	0	11
2017	FI	58	28	6	3	3	1	3	88	5	80
2017	FI-01	57	33	5	0	5	0	0	90	5	21
2017	FI-02	53	20	7	7	3	3	7	81	11	30
2017	FI-03	61	28	11	0	0	0	0	89	0	18
2017	FI-04	64	36	0	0	0	0	0	100	0	11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	25	42	28	2	2	67	5	83
2020	FI-02	32	35	24	3	5	68	8	37
2020	FI-03	23	46	31	0	0	69	0	26

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	25	25	41	7	1	0	51	8	83
2020	FI-02	38	24	32	5	0	0	62	5	37
2020	FI-03	15	31	42	12	0	0	46	12	26
2019	FI	21	41	34	4	0	0	62	4	85
2019	FI-01	26	26	37	11	0	0	53	11	19
2019	FI-02	37	47	17	0	0	0	83	0	30
2019	FI-03	5	52	38	5	0	0	57	5	21
2019	FI-04	8	31	62	0	0	0	38	0	13
2018	FI	15	51	28	6	0	0	66	6	80
2018	FI-01	25	25	40	10	0	0	50	10	20
2018	FI-02	15	56	26	4	0	0	70	4	27
2018	FI-03	5	64	23	9	0	0	68	9	22
2018	FI-04	18	64	18	0	0	0	82	0	11
2017	FI	17	52	20	9	1	1	70	10	81
2017	FI-01	14	67	14	5	0	0	81	5	21
2017	FI-02	23	43	20	7	3	3	69	10	30
2017	FI-03	21	42	26	11	0	0	63	11	19
2017	FI-04	0	64	18	18	0	0	64	18	11

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	4	17	49	19	11	0	30	20	83
2020	FI-02	0	8	49	32	11	0	43	8	37
2020	FI-03	0	19	54	12	15	0	27	19	26
2019	FI	1	11	41	35	11	0	46	12	82
2019	FI-01	5	16	32	32	16	0	47	21	19
2019	FI-02	0	0	39	43	18	0	61	0	28
2019	FI-03	0	5	48	43	5	0	48	5	21
2019	FI-04	0	42	42	17	0	0	17	42	12
2018	FI	7	7	32	41	11	1	53	15	81
2018	FI-01	15	10	30	25	20	0	45	25	20
2018	FI-02	7	7	32	43	11	0	54	14	28
2018	FI-03	5	9	41	32	9	5	43	14	22
2018	FI-04	0	0	18	82	0	0	82	0	11
2017	FI	1	14	37	35	14	0	48	15	81
2017	FI-01	0	14	33	38	14	0	52	14	21
2017	FI-02	0	17	30	33	20	0	53	17	30
2017	FI-03	0	16	37	37	11	0	47	16	19
2017	FI-04	9	0	64	27	0	0	27	9	11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	38	5	1	0	0	0	94	1	82
2020	FI-02	51	41	5	3	0	0	0	92	3	37
2020	FI-03	46	50	4	0	0	0	0	96	0	26
2019	FI	41	47	6	0	0	5	1	94	0	85
2019	FI-01	47	37	11	0	0	5	0	89	0	19
2019	FI-02	43	47	3	0	0	3	3	96	0	30
2019	FI-03	38	52	5	0	0	5	0	95	0	21
2019	FI-04	38	54	8	0	0	0	0	92	0	13
2018	FI	44	35	15	5	0	1	0	80	5	81
2018	FI-01	55	10	30	5	0	0	0	65	5	20
2018	FI-02	32	50	7	7	0	4	0	85	7	28
2018	FI-03	41	41	18	0	0	0	0	82	0	22
2018	FI-04	64	27	0	9	0	0	0	91	9	11
2017	FI	33	48	14	1	1	2	0	84	3	81
2017	FI-01	33	52	10	0	5	0	0	86	5	21
2017	FI-02	27	43	20	3	0	7	0	75	4	30
2017	FI-03	37	47	16	0	0	0	0	84	0	19
2017	FI-04	45	55	0	0	0	0	0	100	0	11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	39	9	2	89	2	82
2020	FI-02	44	42	8	6	86	6	36
2020	FI-03	42	46	12	0	88	0	26

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	58	20	12	6	4	78	10	83
2020	FI-02	57	19	14	8	3	76	11	37
2020	FI-03	54	19	19	4	4	73	8	26

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	63	23	9	4	1	88	4	81
2020	FI-02	62	19	11	5	3	83	6	37
2020	FI-03	58	29	13	0	0	88	0	24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	37	13	0	0	0	0	87	0	83
2020	FI-02	57	32	11	0	0	0	0	89	0	37
2020	FI-03	38	42	19	0	0	0	0	81	0	26
2019	FI	33	51	8	2	0	4	1	89	3	84
2019	FI-01	42	42	11	5	0	0	0	84	5	19
2019	FI-02	33	50	10	0	0	3	3	89	0	30
2019	FI-03	35	50	10	0	0	5	0	89	0	20
2019	FI-04	23	69	0	8	0	0	0	92	8	13
2018	FI	46	32	20	2	0	0	0	78	2	81
2018	FI-01	45	25	25	5	0	0	0	70	5	20
2018	FI-02	43	39	14	4	0	0	0	82	4	28
2018	FI-03	41	32	27	0	0	0	0	73	0	22
2018	FI-04	64	27	9	0	0	0	0	91	0	11
2017	FI	36	43	12	5	1	2	0	81	6	81
2017	FI-01	29	48	24	0	0	0	0	76	0	21
2017	FI-02	33	40	13	3	3	7	0	79	7	30
2017	FI-03	47	37	5	11	0	0	0	84	11	19
2017	FI-04	36	55	0	9	0	0	0	91	9	11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	30	11	2	1	86	4	83
2020	FI-02	57	24	11	5	3	81	8	37
2020	FI-03	50	42	8	0	0	92	0	26

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	28	10	6	84	6	82
2020	FI-02	57	24	11	8	81	8	37
2020	FI-03	48	48	4	0	96	0	25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	33	16	5	79	5	82
2020	FI-02	47	31	17	6	78	6	36
2020	FI-03	42	46	8	4	88	4	26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	59	29	8	1	2	90	1	83
2020	FI-02	57	27	11	0	5	89	0	37
2020	FI-03	54	38	8	0	0	92	0	26

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	FI	80	17	4	96	83
2020	FI-02	81	14	5	95	37
2020	FI-03	73	27	0	100	26

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	70	24	5	1	94	1	83
2020	FI-02	59	30	8	3	89	3	37
2020	FI-03	65	35	0	0	100	0	26

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	58	24	16	1	1	83	1	83
2020	FI-02	54	24	19	0	3	81	0	37
2020	FI-03	58	27	12	4	0	85	4	26

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	FI	63	28	8	1	91	83
2020	FI-02	59	27	11	3	89	37
2020	FI-03	58	38	4	0	96	26

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	15	56	21	5	3	72	8	39
2020	FI-03	9	68	14	9	0	77	9	22
2019	FI	19	61	10	10	0	81	10	31
2019	FI-03	12	76	12	0	0	88	0	17

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	100	0	39
2020	FI-03	100	0	22

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	8	46	13	28	5	0	0	54	33	39
2020	FI-03	5	50	14	27	5	0	0	55	32	22

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	8	92	83
2020	FI-02	8	92	37
2020	FI-03	4	96	26

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	12	88	82
2020	FI-02	16	84	37
2020	FI-03	8	92	26
2019	FI	5	95	84
2019	FI-01	11	89	19
2019	FI-02	0	100	30
2019	FI-03	5	95	20
2019	FI-04	8	92	13
2017	FI	12	88	81
2014	FI	7	93	91
2014	FI-03	0	100	24

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	80	20	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	70	30	10
2017	FI	90	10	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	59	28	6	2	4	1	91	3	83
2020	FI-02	49	27	14	3	5	3	82	3	37
2020	FI-03	65	31	0	0	4	0	100	0	26

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	14	72	13	83	17	83
2020	FI-02	16	70	14	81	19	37
2020	FI-03	15	77	8	83	17	26

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	33	67	12

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	17	25	17	8	17	0	17	50	30	12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	0	17	17	25	17	0	25	22	56	12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	60	16	13	6	0	1	4	80	6	83
2020	FI-02	65	14	8	5	0	3	5	85	6	37
2020	FI-03	62	15	12	8	0	0	4	80	8	26
2019	FI	41	20	19	8	5	1	6	66	14	85
2019	FI-01	53	5	21	0	16	5	0	61	17	19
2019	FI-02	37	30	10	3	3	0	17	80	8	30
2019	FI-03	33	29	24	14	0	0	0	62	14	21
2019	FI-04	46	8	31	15	0	0	0	54	15	13
2018	FI	54	16	19	5	1	0	5	74	6	81
2018	FI-01	50	15	20	5	5	0	5	68	11	20
2018	FI-02	57	18	18	0	0	0	7	81	0	28
2018	FI-03	59	14	18	5	0	0	5	76	5	22
2018	FI-04	45	18	18	18	0	0	0	64	18	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Statistics Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities