2020 Public Service Employee Survey Results for Statistics Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 48 5 10 2 0 0 83 12 3233
2020 Term 47 40 2 10 1 0 0 87 11 338
2020 Casual 42 43 5 9 1 0 0 84 10 79

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 19 4 2 1 0 0 92 4 3219
2020 Term 88 10 1 1 0 0 0 98 1 336
2020 Casual 80 13 1 4 1 0 0 93 5 79
2017 Indeterminate (permanent) 68 23 4 3 1 0 0 91 4 3749
2017 Term 75 19 2 3 1 1 0 95 3 267
2017 Casual 78 17 3 3 0 0 0 95 3 73
2017 Student 83 11 2 3 0 1 0 95 3 115
2014 Indeterminate (permanent) 67 24 4 3 1 0 1 92 4 3549
2014 Term 71 21 3 3 1 0 0 93 4 219
2014 Casual 85 9 0 2 2 0 2 96 4 51
2014 Student 83 11 1 1 4 0 0 94 5 110

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 41 10 12 3 0 1 75 15 3235
2020 Term 49 35 8 6 1 0 1 85 7 336
2020 Casual 43 41 11 5 0 0 0 84 5 79
2019 Indeterminate (permanent) 45 37 6 8 3 0 0 82 12 3480
2019 Term 61 28 4 6 1 0 0 89 7 203
2019 Student 74 21 2 3 1 0 0 94 4 199
2017 Indeterminate (permanent) 41 36 8 9 5 0 0 78 14 3749
2017 Term 46 34 7 7 5 0 0 80 12 266
2017 Casual 65 27 3 4 1 0 0 92 5 73
2017 Student 56 32 7 3 3 0 0 88 5 116
2014 Indeterminate (permanent) 45 36 7 7 4 0 0 82 11 3546
2014 Term 47 35 8 8 3 0 0 81 11 219
2014 Casual 58 25 4 9 2 0 2 85 11 51
2014 Student 60 27 3 8 2 0 0 87 10 110

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 39 15 11 4 0 2 70 15 3228
2020 Term 41 41 9 5 3 1 0 82 8 338
2020 Casual 31 34 13 11 1 0 10 72 13 78
2019 Indeterminate (permanent) 29 42 13 11 5 0 0 71 16 3479
2019 Term 33 33 11 13 7 1 1 68 20 202
2019 Student 47 36 12 4 1 1 0 84 4 196
2018 Indeterminate (permanent) 28 45 11 11 4 0 1 74 15 3246
2018 Term 36 43 7 12 2 0 0 79 14 180
2018 Casual 47 34 0 8 8 0 3 84 16 61
2018 Student 37 44 7 8 2 2 1 83 10 126
2017 Indeterminate (permanent) 30 42 12 11 5 0 0 73 16 3747
2017 Term 30 38 8 14 10 0 0 68 24 267
2017 Casual 43 28 8 6 4 1 9 80 11 73
2017 Student 42 37 9 8 1 0 3 82 9 116
2014 Indeterminate (permanent) 31 42 13 10 4 0 0 73 14 3543
2014 Term 25 36 13 15 10 0 1 62 25 219
2014 Casual 36 31 8 11 6 0 8 72 19 51
2014 Student 31 43 8 12 4 0 2 76 16 110

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 37 11 8 2 0 1 80 10 3212
2020 Term 54 32 8 4 1 0 1 87 5 337
2020 Casual 52 27 14 5 0 1 1 81 5 79
2019 Indeterminate (permanent) 52 34 7 5 1 0 0 87 6 3474
2019 Term 59 32 6 2 1 1 0 91 3 201
2019 Student 74 21 3 2 1 1 1 95 2 200
2017 Indeterminate (permanent) 52 34 7 4 1 0 0 87 6 3740
2017 Term 55 31 6 7 1 0 0 86 8 267
2017 Casual 64 28 3 4 0 0 1 93 4 73
2017 Student 66 26 5 2 0 0 1 93 2 115
2014 Indeterminate (permanent) 48 38 9 4 1 1 0 86 5 3547
2014 Term 38 40 8 11 3 0 0 78 14 219
2014 Casual 64 22 6 4 2 2 0 87 6 51
2014 Student 55 32 7 3 1 2 0 89 4 110

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 32 10 9 4 0 0 78 12 3228
2020 Term 53 29 9 5 1 1 1 84 6 335
2020 Casual 66 20 11 1 0 0 3 88 1 79
2019 Indeterminate (permanent) 51 32 8 6 3 0 0 83 9 3477
2019 Term 54 29 9 5 2 1 1 84 7 202
2019 Student 71 20 6 1 2 0 1 91 3 200
2018 Indeterminate (permanent) 47 33 10 6 3 0 1 81 9 3247
2018 Term 55 30 6 4 2 2 1 87 6 179
2018 Casual 58 34 7 2 0 0 0 92 2 60
2018 Student 60 22 13 2 0 1 3 85 2 126
2017 Indeterminate (permanent) 48 33 9 7 3 0 1 81 10 3746
2017 Term 50 30 9 6 4 0 1 81 10 267
2017 Casual 62 23 9 4 0 0 3 87 4 73
2017 Student 66 22 6 3 1 0 3 90 4 116
2014 Indeterminate (permanent) 45 35 10 5 3 1 1 81 8 3545
2014 Term 39 29 15 5 9 1 2 70 14 219
2014 Casual 56 16 11 2 4 0 11 81 7 51
2014 Student 50 27 10 0 1 4 8 88 1 110

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 42 13 7 3 0 0 78 10 3239
2020 Term 51 37 7 3 2 0 0 88 5 338
2020 Casual 58 33 7 3 0 0 0 91 3 78
2019 Indeterminate (permanent) 35 42 12 7 3 0 0 78 10 3486
2019 Term 42 33 12 7 5 1 0 75 12 202
2019 Student 44 40 9 5 3 0 0 84 8 200
2018 Indeterminate (permanent) 34 45 11 7 3 0 0 79 10 3236
2018 Term 37 41 12 4 4 2 0 80 9 179
2018 Casual 46 40 9 3 2 0 0 86 5 61
2018 Student 38 42 14 5 1 0 0 81 6 125
2017 Indeterminate (permanent) 35 45 10 6 3 0 0 81 9 3746
2017 Term 35 42 9 9 4 0 0 77 13 266
2017 Casual 33 47 12 7 1 0 0 80 9 73
2017 Student 36 48 7 5 3 0 0 84 9 115
2014 Indeterminate (permanent) 30 48 12 7 3 0 0 78 10 3552
2014 Term 22 43 17 10 7 0 0 66 17 219
2014 Casual 48 39 2 4 4 2 2 90 8 51
2014 Student 23 45 16 10 6 0 0 67 17 110

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 39 11 8 4 0 0 77 12 3235
2020 Term 51 31 10 5 1 2 1 84 6 336
2020 Casual 63 22 8 4 0 1 1 87 5 78
2019 Indeterminate (permanent) 31 41 13 10 5 0 0 72 15 3485
2019 Term 33 37 16 8 5 0 1 71 13 203
2019 Student 56 32 7 4 1 1 0 88 5 200
2018 Indeterminate (permanent) 30 39 15 10 6 0 0 69 16 3244
2018 Term 36 35 15 7 5 2 0 72 13 179
2018 Casual 48 29 16 4 3 0 0 77 7 61
2018 Student 45 34 13 3 0 0 4 83 3 126
2017 Indeterminate (permanent) 31 39 14 10 6 0 0 70 16 3745
2017 Term 36 36 11 10 7 0 0 72 17 266
2017 Casual 54 28 10 5 0 1 2 84 5 73
2017 Student 52 35 7 3 3 0 0 87 6 115
2014 Indeterminate (permanent) 26 41 16 10 5 0 0 68 16 3550
2014 Term 23 36 16 13 10 1 0 60 23 219
2014 Casual 52 29 10 4 4 0 2 82 8 51
2014 Student 46 32 12 7 3 0 0 78 10 110

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 42 9 9 2 0 0 80 11 3222
2020 Term 44 39 10 5 1 0 1 84 7 337
2020 Casual 54 31 9 7 0 0 0 84 7 79
2019 Indeterminate (permanent) 33 44 11 9 4 0 0 77 12 3479
2019 Term 39 41 11 7 1 0 1 81 8 201
2019 Student 49 34 9 8 2 0 0 82 9 199
2018 Indeterminate (permanent) 32 44 12 8 3 0 0 77 11 3250
2018 Term 42 41 6 8 1 2 0 85 9 179
2018 Casual 47 35 12 3 3 0 0 82 6 61
2018 Student 34 41 13 10 2 0 1 76 11 125
2017 Indeterminate (permanent) 35 44 10 8 3 0 0 79 11 3743
2017 Term 43 41 10 4 2 0 0 84 6 266
2017 Casual 39 48 9 3 0 1 0 88 3 73
2017 Student 36 46 7 8 3 0 0 82 11 115

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 38 7 3 1 0 0 88 5 3232
2020 Term 66 28 3 2 0 0 0 94 2 336
2020 Casual 57 33 7 4 0 0 0 90 4 79
2019 Indeterminate (permanent) 44 41 8 4 2 0 0 86 6 3478
2019 Term 53 31 10 4 2 1 0 85 5 202
2019 Student 51 34 11 4 1 0 0 85 4 199
2018 Indeterminate (permanent) 46 41 7 4 1 0 0 88 5 3247
2018 Term 57 35 4 2 0 1 0 93 2 180
2018 Casual 70 22 8 0 0 0 0 92 0 62
2018 Student 48 44 4 3 1 0 1 92 4 126
2017 Indeterminate (permanent) 46 41 7 3 2 0 0 87 5 3741
2017 Term 50 37 7 3 2 0 0 88 5 265
2017 Casual 50 40 6 2 2 0 0 90 4 73
2017 Student 49 37 7 4 3 0 0 86 7 115
2014 Indeterminate (permanent) 44 43 9 3 1 0 0 87 4 3549
2014 Term 41 41 9 6 3 0 0 82 9 219
2014 Casual 62 18 13 4 2 0 2 81 6 51
2014 Student 37 49 8 2 3 0 0 86 5 110

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 38 12 8 4 0 0 76 12 3232
2020 Term 56 30 7 5 2 1 0 86 7 336
2020 Casual 57 33 9 1 0 0 0 90 1 78
2019 Indeterminate (permanent) 35 39 13 8 5 0 0 74 13 3481
2019 Term 40 35 14 6 6 0 0 75 11 203
2019 Student 52 35 10 3 2 0 0 87 4 200
2018 Indeterminate (permanent) 33 41 13 9 4 0 0 74 13 3244
2018 Term 41 37 12 5 4 1 0 79 9 179
2018 Casual 49 32 16 3 0 0 0 80 3 62
2018 Student 44 38 13 3 1 1 0 82 4 126
2017 Indeterminate (permanent) 34 40 12 8 5 0 0 74 14 3741
2017 Term 38 38 9 9 6 0 0 76 15 266
2017 Casual 48 39 9 3 0 1 0 88 3 73
2017 Student 43 40 9 6 2 1 0 83 8 114

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 35 10 3 1 0 0 86 4 3213
2020 Term 65 23 10 2 0 0 0 89 2 336
2020 Casual 64 30 5 0 0 0 1 95 0 79
2019 Indeterminate (permanent) 47 37 11 4 2 0 0 84 6 3465
2019 Term 50 31 12 5 0 0 0 82 6 202
2019 Student 49 34 11 5 1 0 0 83 6 198
2018 Indeterminate (permanent) 48 39 8 3 1 0 0 87 5 3234
2018 Term 50 34 12 1 2 1 0 85 3 180
2018 Casual 55 33 10 0 0 2 0 90 0 60
2018 Student 50 31 13 4 2 0 0 81 6 123
2017 Indeterminate (permanent) 51 37 8 3 1 0 0 88 4 3746
2017 Term 47 38 10 4 1 0 0 85 5 266
2017 Casual 51 33 7 9 0 0 0 84 9 73
2017 Student 48 36 10 3 3 1 0 84 5 115
2014 Indeterminate (permanent) 56 34 8 2 1 0 0 90 2 3547
2014 Term 52 31 13 2 1 0 0 83 4 219
2014 Casual 60 27 8 2 2 0 2 88 4 51
2014 Student 41 36 16 3 3 0 0 78 6 110

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 39 12 8 3 0 0 78 11 3222
2020 Term 44 35 13 5 2 1 1 80 7 335
2020 Casual 50 35 11 4 0 0 1 85 4 77
2019 Indeterminate (permanent) 34 40 12 9 4 0 0 75 13 3480
2019 Term 32 38 17 8 5 1 0 70 13 203
2019 Student 48 32 12 6 2 1 0 80 8 200
2018 Indeterminate (permanent) 35 41 12 8 4 0 0 76 12 3233
2018 Term 36 30 16 10 5 2 1 68 15 180
2018 Casual 36 39 17 5 0 2 0 77 5 62
2018 Student 41 40 10 4 2 1 2 84 7 126
2017 Indeterminate (permanent) 37 42 10 7 4 0 0 79 11 3745
2017 Term 31 36 14 13 5 0 1 68 18 267
2017 Casual 36 34 5 14 4 3 3 75 19 73
2017 Student 46 29 10 10 4 2 0 76 15 115
2014 Indeterminate (permanent) 28 44 13 10 4 1 0 73 14 3550
2014 Term 22 40 17 14 6 1 0 63 20 219
2014 Casual 46 35 4 4 8 0 4 84 12 51
2014 Student 20 50 16 8 3 0 3 72 11 110

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 36 11 6 3 0 0 81 8 3231
2020 Term 50 30 12 6 2 0 0 80 8 336
2020 Casual 52 29 13 4 0 1 1 83 4 79
2019 Indeterminate (permanent) 42 35 12 6 4 0 0 78 10 3480
2019 Term 40 31 17 6 5 0 0 71 12 201
2019 Student 54 29 11 5 2 1 0 82 7 200
2018 Indeterminate (permanent) 41 37 12 7 4 0 0 78 10 3233
2018 Term 43 29 12 11 4 2 0 73 15 178
2018 Casual 46 33 12 5 4 0 0 79 9 62
2018 Student 49 33 11 3 3 0 1 82 7 123
2017 Indeterminate (permanent) 42 37 11 6 4 0 0 80 10 3737
2017 Term 37 34 15 7 6 0 0 72 13 267
2017 Casual 40 33 15 7 3 1 0 74 10 73
2017 Student 52 28 12 6 2 0 0 80 8 115
2014 Indeterminate (permanent) 36 40 13 7 3 0 0 76 11 3549
2014 Term 27 36 17 11 7 0 1 65 18 219
2014 Casual 42 34 6 10 8 0 0 77 18 51
2014 Student 39 35 12 11 2 0 1 75 13 110

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 42 12 8 2 0 1 78 10 3227
2020 Term 50 39 7 2 1 0 0 89 3 337
2020 Casual 51 41 4 2 0 2 0 94 2 79
2019 Indeterminate (permanent) 33 43 13 7 3 0 0 77 10 3438
2019 Term 42 36 11 9 2 0 0 78 11 202
2019 Student 49 38 5 1 2 5 1 91 3 200
2018 Indeterminate (permanent) 34 40 14 8 4 0 0 75 12 3232
2018 Term 42 34 13 5 4 2 1 78 9 179
2018 Casual 46 43 6 4 0 2 0 90 4 62
2018 Student 45 38 10 2 1 2 2 86 3 124
2017 Indeterminate (permanent) 38 40 12 6 3 0 1 78 10 3741
2017 Term 42 35 10 9 4 0 0 77 13 265
2017 Casual 52 32 7 6 1 0 1 85 7 72
2017 Student 48 38 8 3 2 1 0 87 5 115
2014 Indeterminate (permanent) 34 41 14 7 3 1 0 75 10 3552
2014 Term 30 41 18 8 4 0 0 70 12 219
2014 Casual 48 40 4 4 2 0 2 90 6 51
2014 Student 45 34 13 4 1 2 1 82 5 110

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 41 10 5 2 0 0 83 7 3236
2020 Term 60 29 6 5 0 0 0 89 5 338
2020 Casual 62 28 7 3 0 0 0 90 3 78
2019 Indeterminate (permanent) 40 41 11 5 3 0 0 81 8 3488
2019 Term 49 33 8 5 4 0 0 83 9 202
2019 Student 55 33 8 3 2 0 0 88 5 200
2018 Indeterminate (permanent) 39 43 11 5 3 0 0 82 8 3244
2018 Term 43 42 8 5 1 1 0 85 6 180
2018 Casual 44 45 11 0 0 0 0 89 0 62
2018 Student 46 37 12 4 1 0 0 83 5 125
2017 Indeterminate (permanent) 42 41 10 5 2 0 0 83 7 3742
2017 Term 44 38 10 4 4 0 0 82 8 267
2017 Casual 49 35 7 6 2 2 0 85 8 72
2017 Student 46 40 9 2 3 1 0 87 4 115
2014 Indeterminate (permanent) 37 43 12 5 2 0 0 81 7 3549
2014 Term 33 38 17 8 5 0 0 71 12 219
2014 Casual 54 34 2 2 4 2 2 92 6 51
2014 Student 39 44 5 5 5 0 1 84 10 110

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 33 17 9 6 0 0 68 15 3239
2020 Term 52 28 12 4 4 1 0 81 7 337
2020 Casual 47 40 7 2 1 2 1 90 4 79
2019 Indeterminate (permanent) 43 33 14 6 4 0 0 76 10 3473
2019 Term 61 22 9 2 4 0 0 84 6 202
2019 Student 76 21 3 1 0 0 1 97 1 200
2018 Indeterminate (permanent) 44 32 14 7 4 0 0 76 10 3245
2018 Term 58 26 11 3 0 2 1 86 3 180
2018 Casual 64 33 1 0 0 0 1 98 0 62
2018 Student 74 19 3 2 0 1 1 94 2 125
2017 Indeterminate (permanent) 43 35 12 6 3 0 1 79 9 3753
2017 Term 59 30 7 2 1 0 2 90 3 267
2017 Casual 67 25 4 1 1 0 1 94 2 73
2017 Student 73 19 3 1 1 0 3 95 2 116
2014 Indeterminate (permanent) 42 36 14 5 3 0 0 78 8 3552
2014 Term 58 27 8 4 3 1 0 85 7 219
2014 Casual 55 40 2 0 2 0 2 96 2 51
2014 Student 73 21 5 1 0 0 1 94 1 110

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 22 39 21 9 0 1 30 31 3234
2020 Term 7 15 27 31 16 2 3 49 23 337
2020 Casual 3 18 30 29 10 3 8 43 23 78
2019 Indeterminate (permanent) 9 23 37 21 9 0 1 30 33 3484
2019 Term 5 11 28 28 24 1 2 55 17 202
2019 Student 2 9 32 30 26 2 2 57 10 200
2018 Indeterminate (permanent) 8 21 37 24 9 0 2 33 30 3244
2018 Term 5 14 29 26 21 3 2 49 20 179
2018 Casual 5 10 21 33 30 2 0 64 15 62
2018 Student 1 10 28 29 20 6 6 55 13 125
2017 Indeterminate (permanent) 6 19 36 23 11 1 3 36 27 3727
2017 Term 7 13 26 20 25 3 7 50 22 265
2017 Casual 3 9 29 33 15 1 9 54 13 73
2017 Student 4 7 27 30 25 2 4 59 12 114
2014 Indeterminate (permanent) 6 22 39 22 9 1 2 32 29 3543
2014 Term 5 18 32 25 13 1 6 41 25 219
2014 Casual 4 2 39 38 12 0 5 53 6 51
2014 Student 2 15 22 33 21 2 5 58 18 110

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 11 24 35 22 2 2 60 15 3233
2020 Term 4 8 13 31 35 7 3 73 13 334
2020 Casual 2 11 13 31 30 7 7 70 15 79
2019 Indeterminate (permanent) 5 14 28 30 19 2 2 51 20 3477
2019 Term 4 10 20 26 36 2 3 65 14 200
2019 Student 1 4 8 29 49 6 3 86 5 198
2018 Indeterminate (permanent) 4 12 25 34 20 3 2 57 17 3227
2018 Term 4 10 20 22 36 6 2 63 15 179
2018 Casual 0 1 12 35 43 7 2 85 2 62
2018 Student 2 1 13 20 53 6 6 83 3 124
2017 Indeterminate (permanent) 4 9 25 31 22 3 5 58 15 3712
2017 Term 7 10 19 23 29 4 9 59 19 266
2017 Casual 1 10 13 18 35 7 16 69 14 73
2017 Student 1 5 11 28 47 2 6 82 7 114
2014 Indeterminate (permanent) 4 13 29 30 16 4 4 50 18 3533
2014 Term 8 9 26 24 22 5 6 52 19 218
2014 Casual 4 2 17 35 29 6 7 74 7 51
2014 Student 2 8 21 24 29 7 8 63 12 110

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 21 34 21 11 2 2 33 32 3231
2020 Term 6 11 23 29 20 6 4 54 20 338
2020 Casual 5 19 20 25 19 9 3 50 28 79
2019 Indeterminate (permanent) 10 22 33 21 10 3 2 32 33 3485
2019 Term 7 14 25 21 25 4 4 49 23 200
2019 Student 5 14 19 19 32 7 4 58 20 198
2018 Indeterminate (permanent) 10 22 34 19 10 2 3 31 34 3244
2018 Term 7 14 24 22 24 4 6 50 24 180
2018 Casual 8 9 31 25 19 7 1 48 18 62
2018 Student 5 12 19 25 26 7 7 59 20 123
2017 Indeterminate (permanent) 9 19 32 21 12 3 5 36 30 3720
2017 Term 6 8 28 17 24 6 11 49 18 263
2017 Casual 1 9 22 19 27 10 12 58 14 73
2017 Student 9 14 23 19 28 2 5 50 25 115
2014 Indeterminate (permanent) 12 23 32 17 9 2 4 28 38 3537
2014 Term 6 15 26 20 19 2 12 45 25 219
2014 Casual 11 15 27 14 21 4 8 40 30 51
2014 Student 8 20 21 20 20 4 7 44 32 110

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 16 31 30 15 1 1 45 23 3225
2020 Term 4 6 15 31 38 4 3 74 10 336
2020 Casual 0 2 21 36 32 7 2 75 3 79
2019 Indeterminate (permanent) 5 12 35 30 16 1 1 47 18 3469
2019 Term 3 5 19 31 37 3 3 72 8 200
2019 Student 1 2 6 27 59 2 4 91 3 199
2018 Indeterminate (permanent) 5 13 33 31 15 1 1 47 19 3234
2018 Term 2 7 18 34 35 3 2 72 9 179
2018 Casual 2 5 18 33 39 2 1 74 7 62
2018 Student 1 2 7 23 56 6 5 88 4 123
2017 Indeterminate (permanent) 4 11 33 30 17 1 3 49 16 3709
2017 Term 1 7 18 28 36 3 7 71 9 265
2017 Casual 0 6 9 39 29 4 12 81 8 73
2017 Student 3 0 10 24 54 3 6 86 3 114
2014 Indeterminate (permanent) 4 13 34 31 14 1 2 46 18 3531
2014 Term 1 6 26 33 25 1 7 63 9 218
2014 Casual 0 6 18 40 33 0 4 75 6 51
2014 Student 1 2 9 28 47 4 8 87 3 110

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 22 27 21 14 1 2 36 36 3236
2020 Term 6 8 15 26 33 5 7 67 16 337
2020 Casual 1 9 23 24 24 12 7 59 13 79
2019 Indeterminate (permanent) 12 21 29 22 13 1 2 36 34 3483
2019 Term 3 8 20 27 35 2 5 67 12 200
2019 Student 1 5 8 19 59 4 5 85 6 199
2018 Indeterminate (permanent) 12 23 28 22 12 1 2 36 36 3237
2018 Term 5 10 24 19 33 5 3 57 16 179
2018 Casual 1 11 17 23 40 2 6 68 13 62
2018 Student 1 6 10 21 47 6 9 79 8 124
2017 Indeterminate (permanent) 10 21 30 19 14 2 4 35 33 3720
2017 Term 6 9 22 20 32 3 8 58 17 265
2017 Casual 2 5 10 24 34 6 19 78 9 73
2017 Student 5 3 8 20 52 4 8 82 9 114
2014 Indeterminate (permanent) 13 25 31 16 10 2 3 27 40 3537
2014 Term 7 11 21 28 23 3 7 57 20 219
2014 Casual 2 8 18 32 25 0 15 68 11 51
2014 Student 1 10 13 24 34 7 11 71 13 110

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 12 28 29 19 2 3 51 19 3221
2020 Term 2 7 14 25 33 12 8 71 11 337
2020 Casual 3 8 21 16 24 17 11 56 15 77
2019 Indeterminate (permanent) 7 16 30 27 16 2 3 45 24 3470
2019 Term 4 8 19 27 33 7 2 66 13 201
2019 Student 2 3 9 13 57 11 6 84 5 197
2018 Indeterminate (permanent) 7 16 30 27 16 2 3 45 24 3223
2018 Term 5 10 22 24 28 7 4 59 16 179
2018 Casual 1 2 15 29 39 12 3 80 3 61
2018 Student 2 6 9 13 47 16 7 78 10 125
2017 Indeterminate (permanent) 7 15 29 24 16 3 6 44 24 3717
2017 Term 9 9 23 18 27 6 8 52 21 265
2017 Casual 8 4 11 25 27 9 15 69 16 73
2017 Student 1 6 12 19 41 8 13 76 9 114
2014 Indeterminate (permanent) 6 15 30 27 14 3 5 44 23 3540
2014 Term 9 18 14 23 22 5 8 52 32 217
2014 Casual 4 16 12 19 34 10 5 63 23 51
2014 Student 2 6 12 24 30 14 12 73 10 110

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 18 33 24 11 2 2 36 29 3224
2020 Term 7 12 21 27 25 5 3 57 20 334
2020 Casual 5 9 28 23 19 9 7 50 17 78
2019 Indeterminate (permanent) 9 20 34 22 11 2 2 34 31 3475
2019 Term 4 15 29 20 26 3 3 48 20 200
2019 Student 4 7 18 18 43 8 3 69 12 198
2018 Indeterminate (permanent) 9 20 35 20 10 3 2 32 31 3239
2018 Term 5 15 25 23 24 6 2 50 22 180
2018 Casual 6 7 31 17 29 5 5 51 14 62
2018 Student 2 10 20 23 31 7 7 63 14 123
2017 Indeterminate (permanent) 9 18 34 20 12 3 4 34 29 3725
2017 Term 7 13 26 19 21 7 8 47 23 266
2017 Casual 3 8 20 23 28 8 10 62 14 73
2017 Student 5 11 16 19 34 6 9 62 19 115
2014 Indeterminate (permanent) 10 20 34 20 10 4 3 32 32 3544
2014 Term 5 14 29 25 16 2 9 46 22 219
2014 Casual 13 12 27 12 21 4 11 39 29 51
2014 Student 4 12 23 16 27 9 9 52 20 110

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 19 37 26 9 0 1 36 27 3237
2020 Term 6 15 36 26 15 1 2 42 21 338
2020 Casual 6 21 27 24 16 2 4 43 29 79
2019 Indeterminate (permanent) 8 17 35 25 13 1 1 39 26 3487
2019 Term 5 8 34 28 22 1 3 51 13 201
2019 Student 5 14 22 31 26 2 2 59 19 199
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 32 14 6 2 6 6 75 9 3228
2020 Term 40 24 12 3 2 11 9 80 6 337
2020 Casual 38 31 7 1 0 16 6 89 2 79
2019 Indeterminate (permanent) 33 32 13 6 4 5 6 74 12 3483
2019 Term 34 28 14 3 4 9 8 75 8 202
2019 Student 47 21 9 1 1 12 11 87 2 200
2018 Indeterminate (permanent) 28 35 15 7 4 6 5 71 12 3247
2018 Term 36 21 13 5 4 14 7 72 12 180
2018 Casual 40 29 7 0 1 12 10 89 2 62
2018 Student 32 26 9 2 0 17 14 84 3 125
2017 Indeterminate (permanent) 34 31 11 6 5 6 7 74 13 3747
2017 Term 35 25 14 6 4 9 8 71 13 265
2017 Casual 57 20 6 0 2 6 11 91 2 73
2017 Student 44 22 6 3 2 11 13 86 6 115
2014 Indeterminate (permanent) 36 32 12 6 4 5 5 75 11 3551
2014 Term 30 26 12 9 8 7 8 66 20 218
2014 Casual 57 14 6 4 2 8 10 86 7 51
2014 Student 48 23 5 6 2 10 7 84 10 110

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 27 6 6 2 1 0 85 9 3226
2020 Term 68 20 6 2 2 2 1 90 4 336
2020 Casual 56 29 7 0 1 5 1 91 1 79
2019 Indeterminate (permanent) 52 30 8 6 3 1 0 82 10 3478
2019 Term 59 24 10 5 1 2 0 84 6 202
2019 Student 70 22 6 2 1 0 0 92 3 199
2018 Indeterminate (permanent) 48 32 7 7 4 1 0 82 11 3239
2018 Term 55 27 5 6 5 2 0 83 11 180
2018 Casual 56 36 2 4 2 1 0 93 5 62
2018 Student 65 24 2 4 1 3 0 93 5 124
2017 Indeterminate (permanent) 52 29 7 7 4 1 0 83 11 3748
2017 Term 52 26 10 5 6 1 0 79 11 266
2017 Casual 67 25 4 2 0 0 3 94 2 73
2017 Student 67 17 5 6 2 2 1 87 8 116
2014 Indeterminate (permanent) 52 30 7 6 3 1 0 84 9 3553
2014 Term 44 27 9 9 7 3 1 74 17 219
2014 Casual 67 21 6 2 2 0 2 90 4 51
2014 Student 58 25 9 1 2 3 1 87 4 110

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 26 4 3 1 0 0 92 4 3228
2020 Term 76 17 3 2 1 0 1 94 3 336
2020 Casual 75 22 1 0 1 0 1 98 1 79
2019 Indeterminate (permanent) 58 31 6 4 2 0 0 89 6 3485
2019 Term 66 23 5 5 2 0 0 89 6 202
2019 Student 84 13 3 1 0 0 0 97 1 200
2018 Indeterminate (permanent) 56 33 5 4 1 0 0 89 5 3240
2018 Term 61 25 3 7 3 2 0 87 9 178
2018 Casual 70 25 2 1 0 2 0 96 2 62
2018 Student 81 14 3 1 1 0 0 95 2 124
2017 Indeterminate (permanent) 54 33 6 4 2 0 0 88 6 3744
2017 Term 56 30 5 6 3 0 0 87 9 267
2017 Casual 73 21 0 5 0 0 1 95 5 72
2017 Student 78 15 3 2 1 1 0 94 3 115
2014 Indeterminate (permanent) 53 35 6 4 1 0 0 89 5 3552
2014 Term 42 36 10 7 4 0 1 79 11 218
2014 Casual 70 26 2 2 0 0 0 96 2 50
2014 Student 69 23 4 2 0 1 0 94 2 110

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 33 7 3 1 1 0 88 5 3217
2020 Term 66 22 7 1 1 2 1 91 2 334
2020 Casual 62 25 6 0 0 6 1 94 0 79
2019 Indeterminate (permanent) 49 35 9 4 2 1 0 86 5 3488
2019 Term 53 28 11 2 2 3 2 85 3 203
2019 Student 68 23 6 2 1 1 1 92 3 199
2018 Indeterminate (permanent) 46 38 9 4 2 1 0 85 6 3247
2018 Term 52 28 12 2 3 2 1 82 5 180
2018 Casual 59 32 10 0 0 0 0 90 0 62
2018 Student 59 28 6 2 1 4 0 91 3 124

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 23 10 3 2 8 4 83 6 3232
2020 Term 56 17 8 1 2 8 8 87 4 337
2020 Casual 59 17 8 0 2 8 6 88 3 78
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 27 11 3 1 1 3 84 5 3235
2020 Term 50 30 8 3 1 2 6 87 4 336
2020 Casual 54 25 12 0 0 2 6 86 0 79
2019 Indeterminate (permanent) 51 28 11 3 2 1 3 83 5 3484
2019 Term 39 23 21 7 3 1 7 67 11 202
2019 Student 48 22 12 6 3 2 9 78 9 200

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 33 9 5 3 0 0 82 8 3237
2020 Term 60 22 10 3 2 2 1 85 5 335
2020 Casual 58 27 10 0 0 4 1 90 0 77
2019 Indeterminate (permanent) 46 33 12 6 3 1 1 79 9 3486
2019 Term 45 28 13 8 3 1 2 75 11 203
2019 Student 62 25 6 4 3 1 1 87 7 200
2018 Indeterminate (permanent) 43 36 10 6 3 1 0 80 10 3246
2018 Term 50 25 10 6 4 2 3 79 10 180
2018 Casual 51 29 10 4 5 0 1 80 9 62
2018 Student 60 25 10 2 2 0 2 86 4 126
2017 Indeterminate (permanent) 45 35 9 6 3 0 0 81 10 3747
2017 Term 51 26 11 5 5 1 0 78 10 266
2017 Casual 45 39 4 5 4 0 3 87 9 72
2017 Student 57 31 5 5 1 0 1 89 6 114
2014 Indeterminate (permanent) 44 37 9 6 3 0 0 82 9 3555
2014 Term 34 40 11 9 5 0 1 74 14 219
2014 Casual 57 29 6 2 4 0 2 87 6 51
2014 Student 56 30 7 4 1 0 0 87 6 110

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 25 11 4 3 2 1 82 7 3237
2020 Term 58 20 9 2 2 5 4 87 4 338
2020 Casual 56 19 5 0 0 4 15 93 0 79

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 32 8 5 2 0 0 85 7 3242
2020 Term 66 23 6 1 2 1 1 91 3 338
2020 Casual 66 28 3 0 1 1 1 96 1 79
2019 Indeterminate (permanent) 50 31 9 6 3 1 0 82 9 3480
2019 Term 52 29 7 6 2 2 1 84 8 201
2019 Student 67 21 7 3 2 1 1 89 4 200
2018 Indeterminate (permanent) 49 32 9 6 3 1 0 82 9 3243
2018 Term 54 28 7 6 2 3 0 84 8 180
2018 Casual 66 20 6 2 2 1 2 90 4 62
2018 Student 62 25 6 2 2 2 2 90 3 124
2017 Indeterminate (permanent) 50 32 8 6 3 1 0 82 10 3745
2017 Term 57 25 9 5 4 1 0 82 9 267
2017 Casual 58 32 6 1 2 0 0 90 4 73
2017 Student 64 25 3 3 1 2 2 93 4 115
2014 Indeterminate (permanent) 48 35 8 5 3 1 0 84 8 3553
2014 Term 40 36 11 8 5 0 1 76 13 219
2014 Casual 63 25 4 2 6 0 0 88 8 51
2014 Student 55 26 8 4 5 0 1 83 9 110

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 49 51 3240
2020 Term 28 72 338
2020 Casual 44 56 79

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 18 6 1 1 4 6 91 2 3233
2020 Term 47 14 9 2 1 7 20 84 4 337
2020 Casual 54 20 5 2 0 8 10 91 3 79

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 26 7 5 2 0 0 86 7 3241
2020 Term 68 22 5 2 2 0 1 90 4 336
2020 Casual 61 27 6 4 0 0 1 89 4 79
2019 Indeterminate (permanent) 56 27 9 5 3 0 0 83 8 3475
2019 Term 56 27 7 6 4 0 0 83 10 203
2019 Student 76 17 3 3 2 0 0 93 4 199
2018 Indeterminate (permanent) 53 28 10 5 3 0 0 81 9 3244
2018 Term 57 26 6 5 4 2 1 85 9 180
2018 Casual 68 17 11 2 2 0 0 85 4 62
2018 Student 71 20 4 2 2 0 1 92 4 126
2017 Indeterminate (permanent) 57 27 8 5 4 0 0 84 8 3739
2017 Term 55 26 9 5 4 1 0 82 9 265
2017 Casual 65 28 4 1 1 0 0 93 2 73
2017 Student 73 16 8 3 1 0 0 89 3 114
2014 Indeterminate (permanent) 55 29 8 4 3 0 0 85 7 3552
2014 Term 45 32 8 7 7 0 0 78 14 219
2014 Casual 71 21 0 6 2 0 0 92 8 51
2014 Student 69 24 3 3 1 0 0 92 5 110
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 32 12 5 2 10 0 79 8 3234
2020 Term 56 23 6 1 1 13 1 92 2 338
2020 Casual 56 23 6 1 1 12 1 90 3 78
2019 Indeterminate (permanent) 33 34 14 6 3 9 0 74 11 3470
2019 Term 52 24 11 6 0 7 0 81 7 202
2019 Student 63 16 2 1 1 18 2 97 1 200
2018 Indeterminate (permanent) 33 35 14 6 3 9 0 74 10 3251
2018 Term 49 20 8 7 4 12 0 79 13 180
2018 Casual 62 28 5 0 0 5 0 95 0 62
2018 Student 60 16 4 2 1 15 2 91 4 126
2017 Indeterminate (permanent) 36 33 13 6 3 8 0 76 10 3746
2017 Term 43 28 9 4 4 11 1 80 10 267
2017 Casual 58 24 6 1 0 11 0 92 2 72
2017 Student 63 19 4 1 0 11 1 94 1 115
2014 Indeterminate (permanent) 31 37 14 5 2 11 1 76 9 3552
2014 Term 42 30 13 4 2 8 0 79 7 219
2014 Casual 58 17 4 6 0 12 4 89 7 51
2014 Student 47 20 8 2 1 21 2 86 4 110

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 38 14 8 4 3 0 73 13 3230
2020 Term 56 25 9 1 1 7 1 88 3 338
2020 Casual 59 23 7 1 1 8 0 89 3 79
2019 Indeterminate (permanent) 28 37 17 10 6 3 0 67 16 3471
2019 Term 42 31 11 8 3 4 0 76 12 201
2019 Student 63 19 4 1 1 13 1 94 2 200
2018 Indeterminate (permanent) 29 38 16 10 5 3 0 69 15 3235
2018 Term 48 24 9 7 5 7 0 78 12 179
2018 Casual 52 33 9 0 3 4 0 88 3 62
2018 Student 56 25 10 0 1 8 1 89 1 125
2017 Indeterminate (permanent) 33 35 15 9 5 3 0 70 14 3744
2017 Term 43 32 10 6 4 5 0 78 11 267
2017 Casual 56 25 10 4 0 4 0 85 4 73
2017 Student 63 22 5 2 1 7 1 92 3 115
2014 Indeterminate (permanent) 27 37 18 10 4 3 0 66 15 3551
2014 Term 40 31 14 6 4 4 0 76 10 219
2014 Casual 46 37 6 2 5 2 2 86 8 51
2014 Student 49 24 10 1 3 13 1 84 5 110

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 36 18 11 4 5 0 64 17 3228
2020 Term 41 30 11 5 2 11 0 81 7 338
2020 Casual 53 16 10 6 1 13 0 79 9 78
2019 Indeterminate (permanent) 19 34 21 13 6 6 0 57 21 3469
2019 Term 33 30 15 6 6 10 1 70 13 199
2019 Student 50 20 5 2 1 21 1 90 4 199
2018 Indeterminate (permanent) 20 34 20 13 5 7 0 59 19 3240
2018 Term 39 21 14 8 4 14 0 69 14 180
2018 Casual 34 43 5 7 1 10 0 86 9 62
2018 Student 48 20 6 2 2 21 2 88 4 125
2017 Indeterminate (permanent) 23 36 18 11 5 7 0 63 18 3738
2017 Term 30 31 13 9 5 10 0 69 16 267
2017 Casual 45 30 10 3 0 12 0 85 3 73
2017 Student 52 19 8 5 1 14 2 84 7 114
2014 Indeterminate (permanent) 19 34 21 12 4 9 0 59 18 3548
2014 Term 28 33 15 8 5 11 0 69 14 219
2014 Casual 37 29 12 4 2 16 2 79 7 51
2014 Student 38 23 9 3 4 21 1 79 9 110

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 37 16 14 6 3 0 63 20 3239
2020 Term 43 30 11 7 3 6 0 78 11 338
2020 Casual 47 27 7 9 3 8 0 80 13 79
2019 Indeterminate (permanent) 18 37 18 16 9 3 0 56 26 3472
2019 Term 34 29 16 7 7 7 1 68 15 199
2019 Student 51 25 6 3 2 14 1 88 5 198
2018 Indeterminate (permanent) 18 36 19 15 8 3 0 56 24 3249
2018 Term 34 25 12 10 10 9 0 65 22 180
2018 Casual 32 37 13 9 3 7 0 74 13 62
2018 Student 42 31 5 6 2 13 2 86 8 126
2017 Indeterminate (permanent) 23 37 15 14 7 4 0 62 22 3744
2017 Term 32 31 11 13 6 7 1 68 20 267
2017 Casual 37 30 16 8 0 9 0 73 9 72
2017 Student 47 26 7 7 2 11 0 82 10 115
2014 Indeterminate (permanent) 19 37 19 13 7 4 0 59 21 3548
2014 Term 27 32 20 10 5 6 0 63 15 219
2014 Casual 41 44 11 0 2 2 0 86 2 51
2014 Student 35 33 11 4 3 13 1 79 8 110

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 26 10 3 1 3 0 86 4 3236
2020 Term 52 13 8 3 1 21 3 84 5 337
2020 Casual 59 20 7 3 0 8 3 88 3 78
2019 Indeterminate (permanent) 60 24 9 2 1 4 0 88 3 3477
2019 Term 62 18 8 2 1 7 1 88 4 203
2019 Student 69 15 2 2 1 12 1 95 2 199
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 47 12 6 2 1 0 80 8 3233
2020 Term 50 36 8 2 1 3 0 89 2 337
2020 Casual 50 30 10 4 0 6 0 85 5 79
2019 Indeterminate (permanent) 33 45 12 7 2 1 0 79 9 3477
2019 Term 40 40 11 3 3 2 1 83 6 202
2019 Student 47 38 8 3 1 4 0 88 3 199
2018 Indeterminate (permanent) 29 46 14 8 2 2 0 77 9 3245
2018 Term 41 36 13 5 2 3 0 80 7 178
2018 Casual 47 39 10 3 0 2 0 88 3 62
2018 Student 50 36 8 3 0 2 2 88 3 125
2017 Indeterminate (permanent) 34 44 12 6 2 1 0 79 8 3741
2017 Term 39 40 13 6 2 1 0 80 7 267
2017 Casual 40 47 7 2 0 4 0 91 2 73
2017 Student 63 25 4 3 0 3 1 92 4 115
2014 Indeterminate (permanent) 33 43 15 6 2 2 0 77 8 3553
2014 Term 31 48 11 6 1 3 0 81 7 219
2014 Casual 39 42 6 4 2 8 0 87 6 51
2014 Student 42 33 13 6 1 3 1 79 7 110

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 40 19 14 4 2 0 62 19 3212
2020 Term 38 33 11 8 1 8 0 78 10 335
2020 Casual 43 28 10 11 0 9 0 78 12 78
2019 Indeterminate (permanent) 16 37 20 17 7 2 0 54 25 3478
2019 Term 30 32 20 9 4 5 1 65 13 200
2019 Student 40 31 11 6 2 11 0 79 9 197

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 38 15 8 3 3 2 73 12 3231
2020 Term 51 25 10 5 4 5 1 80 9 336
2020 Casual 47 32 4 4 1 8 4 90 6 79
2019 Indeterminate (permanent) 29 39 15 9 4 3 2 71 13 3482
2019 Term 33 32 17 10 4 3 2 68 15 203
2019 Student 47 23 11 7 3 7 3 77 11 199
2018 Indeterminate (permanent) 30 41 13 8 3 3 2 75 11 3240
2018 Term 44 30 9 7 3 6 1 79 11 179
2018 Casual 46 24 7 8 2 14 0 81 11 61
2018 Student 35 25 11 9 5 9 6 71 16 126
2017 Indeterminate (permanent) 37 37 12 6 3 3 1 78 10 3738
2017 Term 37 37 9 8 3 2 3 78 13 265
2017 Casual 44 29 9 6 4 6 1 80 11 73
2017 Student 41 27 8 5 5 6 9 79 12 116
2014 Indeterminate (permanent) 36 40 11 5 3 3 1 80 8 3556
2014 Term 39 32 10 8 3 6 1 77 12 218
2014 Casual 50 27 6 4 8 4 2 81 13 51
2014 Student 44 22 11 9 4 7 1 73 15 110

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 40 14 4 2 2 0 81 5 3217
2020 Term 54 29 9 1 1 5 0 88 2 336
2020 Casual 55 26 3 0 1 12 3 95 1 79
2019 Indeterminate (permanent) 36 40 15 5 2 2 0 78 7 3478
2019 Term 42 34 17 3 2 1 1 78 5 203
2019 Student 58 23 12 2 1 4 1 85 3 199
2018 Indeterminate (permanent) 37 41 14 4 2 2 0 80 6 3227
2018 Term 45 31 12 4 3 6 0 80 8 178
2018 Casual 45 38 10 2 2 3 0 86 4 61
2018 Student 50 33 9 4 0 4 1 87 4 126

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 25 19 11 8 13 3 55 22 3223
2020 Term 41 19 12 7 3 15 3 74 11 334
2020 Casual 42 25 5 1 2 11 14 89 5 79
2019 Indeterminate (permanent) 18 25 20 13 10 12 3 50 27 3485
2019 Term 24 22 21 8 4 18 2 58 16 203
2019 Student 48 14 10 3 3 16 7 81 7 198
2018 Indeterminate (permanent) 18 25 20 12 11 11 2 50 27 3246
2018 Term 33 22 10 10 9 14 2 65 23 179
2018 Casual 31 32 11 6 5 8 7 74 13 61
2018 Student 39 25 8 4 1 16 8 83 6 126
2017 Indeterminate (permanent) 17 23 18 14 12 13 4 47 31 3741
2017 Term 21 24 13 14 10 14 4 55 30 267
2017 Casual 27 28 12 4 2 13 14 75 8 73
2017 Student 35 22 10 3 6 17 7 76 11 116
2014 Indeterminate (permanent) 13 23 20 15 12 14 3 43 33 3553
2014 Term 17 24 16 11 12 16 3 51 29 219
2014 Casual 38 17 8 2 11 9 14 72 17 51
2014 Student 31 15 12 6 6 22 9 66 17 110

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 39 17 11 5 2 0 66 17 3222
2020 Term 37 23 13 7 2 11 6 73 11 335
2020 Casual 45 30 7 5 0 11 3 86 6 79
2019 Indeterminate (permanent) 24 37 19 13 6 2 0 62 19 3476
2019 Term 28 28 23 11 6 4 1 59 17 202
2019 Student 55 25 12 2 1 6 1 85 3 199
2018 Indeterminate (permanent) 25 39 17 11 6 2 0 66 17 3246
2018 Term 31 27 15 13 7 7 1 62 22 179
2018 Casual 39 36 13 3 5 3 0 78 8 62
2018 Student 49 25 10 4 1 8 3 84 5 124
2017 Indeterminate (permanent) 30 39 13 10 5 2 0 71 16 3736
2017 Term 30 29 8 12 13 7 1 64 27 266
2017 Casual 42 23 11 1 4 11 7 79 7 73
2017 Student 50 26 7 5 0 9 3 86 6 116
2014 Indeterminate (permanent) 28 39 16 11 5 2 0 68 16 3553
2014 Term 18 28 17 19 12 5 1 49 33 219
2014 Casual 43 28 8 2 4 10 5 84 7 51
2014 Student 37 20 10 6 1 19 7 76 10 110

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 34 14 13 11 2 1 61 24 3237
2020 Term 27 24 11 10 6 10 13 66 20 335
2020 Casual 36 23 8 7 1 9 16 79 11 79
2019 Indeterminate (permanent) 23 35 15 13 11 2 1 60 25 3487
2019 Term 22 27 20 12 10 5 3 54 24 203
2019 Student 44 25 9 2 2 7 12 85 5 198
2018 Indeterminate (permanent) 25 34 14 13 10 2 1 61 24 3250
2018 Term 25 30 13 13 13 6 1 59 28 179
2018 Casual 31 23 11 5 7 9 14 70 15 62
2018 Student 40 11 9 10 2 11 17 71 16 126
2017 Indeterminate (permanent) 28 31 13 13 12 2 1 61 26 3738
2017 Term 25 26 13 12 18 5 2 55 32 267
2017 Casual 29 19 7 1 7 6 30 75 14 73
2017 Student 33 26 6 5 2 7 21 82 10 115
2014 Indeterminate (permanent) 20 30 15 17 14 2 2 52 32 3555
2014 Term 15 25 13 17 22 5 2 43 43 219
2014 Casual 22 25 6 4 12 6 26 69 23 51
2014 Student 28 25 4 8 6 8 21 75 19 110

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 24 13 6 3 1 3 77 9 3236
2020 Term 57 20 6 3 1 1 12 89 5 337
2020 Casual 61 22 1 0 1 2 13 97 1 79
2019 Indeterminate (permanent) 53 24 11 5 2 1 4 81 8 3488
2019 Term 57 22 9 4 1 0 6 85 5 203
2019 Student 66 15 4 3 1 1 12 93 3 199

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 27 15 6 4 1 3 74 11 3235
2020 Term 53 15 12 4 2 3 12 79 7 337
2020 Casual 49 14 15 0 4 4 15 77 5 79
2019 Indeterminate (permanent) 46 25 15 6 3 1 4 76 9 3476
2019 Term 36 23 21 9 4 2 4 64 13 202
2019 Student 59 17 8 1 2 3 12 88 3 199

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 9 4 2 2 3 4 91 4 3224
2020 Term 74 6 3 1 0 3 12 95 1 336
2020 Casual 76 5 0 0 1 5 13 98 2 79
2019 Indeterminate (permanent) 75 8 4 2 2 4 4 92 4 3477
2019 Term 80 7 3 2 0 5 5 95 2 199
2019 Student 81 4 1 0 0 2 12 99 0 199

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 10 4 1 1 1 8 92 3 3225
2020 Term 73 6 3 2 0 2 15 95 2 337
2020 Casual 74 4 2 0 3 2 15 94 3 79
2019 Indeterminate (permanent) 79 5 2 1 1 2 10 95 2 3474
2019 Term 81 6 1 1 0 2 9 98 1 200
2019 Student 79 3 1 1 0 1 16 98 1 197

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 44 16 6 2 4 0 74 9 3227
2020 Term 38 40 12 4 2 4 0 82 6 334
2020 Casual 38 36 11 4 2 8 1 82 6 79
2019 Indeterminate (permanent) 24 44 17 8 3 4 1 71 12 3481
2019 Term 25 37 23 6 2 5 1 67 9 203
2019 Student 35 44 10 4 2 5 2 84 5 200
2018 Indeterminate (permanent) 25 40 20 7 4 3 1 68 12 3248
2018 Term 33 32 16 8 4 6 1 70 13 179
2018 Casual 35 38 14 4 3 6 0 78 7 62
2018 Student 40 34 17 4 0 4 2 78 4 126
2017 Indeterminate (permanent) 26 40 17 7 4 5 1 70 12 3740
2017 Term 31 31 15 8 8 6 1 66 18 267
2017 Casual 35 37 13 3 5 4 3 78 8 72
2017 Student 44 27 15 6 0 8 2 78 6 116

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 41 10 5 2 2 0 83 6 3213
2020 Term 55 30 8 2 1 4 0 89 3 335
2020 Casual 52 35 6 1 1 4 0 91 3 78
2019 Indeterminate (permanent) 40 42 10 4 2 2 0 84 6 3467
2019 Term 47 33 13 5 2 1 0 80 7 200
2019 Student 66 26 3 2 1 2 1 94 3 198
2018 Indeterminate (permanent) 47 38 9 3 2 2 0 87 4 3247
2018 Term 54 32 6 4 3 2 0 88 6 179
2018 Casual 67 27 5 0 0 2 0 95 0 62
2018 Student 77 18 2 1 0 2 0 97 1 122
2017 Indeterminate (permanent) 47 37 9 3 1 2 0 86 4 3736
2017 Term 54 30 6 5 3 2 0 86 8 267
2017 Casual 65 27 4 0 0 2 2 96 0 73
2017 Student 75 21 2 1 0 2 0 97 1 116
2014 Indeterminate (permanent) 47 37 10 3 1 2 0 86 4 3554
2014 Term 49 35 7 5 3 2 0 85 8 218
2014 Casual 60 27 4 4 0 6 0 92 4 51
2014 Student 63 24 7 0 0 5 0 92 1 110

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 38 11 3 1 3 0 84 5 3212
2020 Term 54 26 7 1 1 10 1 90 2 336
2020 Casual 54 25 7 5 0 9 0 87 6 78
2019 Indeterminate (permanent) 48 36 9 2 1 3 1 88 3 3472
2019 Term 49 31 14 2 2 2 1 82 4 203
2019 Student 65 22 6 1 1 4 1 92 2 199
2018 Indeterminate (permanent) 48 36 9 2 1 3 0 87 3 3241
2018 Term 50 29 11 3 3 5 0 83 6 180
2018 Casual 63 26 8 0 0 2 2 91 0 62
2018 Student 62 27 4 2 0 5 1 94 2 123
2017 Indeterminate (permanent) 47 35 10 2 2 4 0 86 4 3739
2017 Term 50 29 8 3 4 5 2 84 7 267
2017 Casual 52 26 9 3 2 7 2 86 5 73
2017 Student 57 26 8 2 0 7 0 90 2 115
2014 Indeterminate (permanent) 50 35 9 2 1 3 0 88 3 3551
2014 Term 52 28 10 3 3 4 0 82 7 219
2014 Casual 60 23 2 2 0 14 0 95 2 51
2014 Student 66 20 2 0 0 12 0 97 1 110

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 34 14 4 1 6 1 79 5 3230
2020 Term 46 25 8 2 1 15 3 87 3 337
2020 Casual 42 21 14 3 0 18 2 79 3 79

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 31 11 5 3 5 2 80 8 3228
2020 Term 62 23 5 4 1 3 2 90 4 336
2020 Casual 56 26 6 3 1 2 6 89 4 78

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 32 7 3 1 0 0 89 5 3239
2020 Term 74 21 3 1 0 0 0 95 2 336
2020 Casual 75 23 1 1 0 0 0 97 1 79
2019 Indeterminate (permanent) 53 35 7 3 2 0 0 88 5 3477
2019 Term 65 25 6 2 1 1 0 90 3 203
2019 Student 83 15 2 0 1 1 0 97 1 200
2018 Indeterminate (permanent) 54 34 7 3 2 0 0 89 4 3238
2018 Term 66 24 6 1 2 2 0 91 2 180
2018 Casual 70 23 7 0 0 0 0 93 0 61
2018 Student 84 12 2 2 0 0 0 96 2 123
2017 Indeterminate (permanent) 54 34 7 3 2 0 0 88 4 3743
2017 Term 61 28 7 2 3 0 0 89 5 267
2017 Casual 74 24 2 0 0 0 0 98 0 73
2017 Student 76 19 5 0 0 0 0 95 0 115
2014 Indeterminate (permanent) 51 36 9 3 1 1 0 88 4 3552
2014 Term 57 30 8 2 3 0 0 87 5 218
2014 Casual 79 17 2 0 2 0 0 96 2 51
2014 Student 74 23 2 0 0 1 0 98 0 110

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 32 11 5 2 0 0 81 7 3226
2020 Term 66 20 8 3 2 2 0 87 5 338
2020 Casual 62 27 10 0 1 0 0 89 1 79
2019 Indeterminate (permanent) 45 34 12 5 3 1 0 80 8 3484
2019 Term 49 32 10 4 4 1 0 82 8 202
2019 Student 69 24 4 3 1 1 0 93 4 199
2018 Indeterminate (permanent) 47 33 13 4 3 0 0 81 7 3239
2018 Term 53 26 9 5 5 2 0 81 10 179
2018 Casual 67 20 8 3 1 0 0 87 5 62
2018 Student 65 24 8 2 0 0 0 89 2 123
2017 Indeterminate (permanent) 47 33 11 5 2 1 0 81 8 3741
2017 Term 51 26 11 6 5 1 0 77 12 267
2017 Casual 67 22 6 6 0 0 0 89 6 73
2017 Student 66 22 5 3 0 2 2 91 4 116
2014 Indeterminate (permanent) 38 38 14 6 2 1 0 77 9 3555
2014 Term 40 35 12 8 4 1 0 75 12 219
2014 Casual 60 27 5 4 4 0 0 87 8 51
2014 Student 56 30 8 2 3 0 0 86 5 110

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 35 11 6 2 0 0 81 8 3227
2020 Term 65 21 9 2 2 2 0 87 4 335
2020 Casual 55 35 8 0 1 0 1 91 1 77
2019 Indeterminate (permanent) 42 36 12 6 3 0 0 79 9 3468
2019 Term 50 29 11 7 3 1 0 79 10 201
2019 Student 69 23 6 2 2 0 0 91 4 200
2018 Indeterminate (permanent) 45 36 11 6 2 0 0 81 8 3221
2018 Term 53 26 10 5 4 2 0 81 9 179
2018 Casual 64 24 5 5 1 0 0 89 6 61
2018 Student 67 23 8 2 1 0 0 89 2 123
2017 Indeterminate (permanent) 45 36 11 5 2 0 0 82 7 3744
2017 Term 47 32 10 6 5 0 0 79 11 267
2017 Casual 67 22 8 3 0 0 0 88 3 72
2017 Student 63 29 7 0 0 0 1 93 0 115
2014 Indeterminate (permanent) 37 39 14 7 2 0 0 77 9 3555
2014 Term 41 32 13 9 3 1 0 74 12 219
2014 Casual 57 30 9 0 4 0 0 87 4 51
2014 Student 55 32 8 3 2 0 0 87 5 110

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 27 15 7 4 3 0 73 11 3238
2020 Term 42 15 21 5 4 7 6 65 10 336
2020 Casual 45 27 13 4 1 4 6 80 6 78
2019 Indeterminate (permanent) 39 28 17 8 5 3 0 69 14 3486
2019 Term 40 23 14 9 8 4 0 67 18 203
2019 Student 49 17 18 11 4 3 0 67 15 200
2018 Indeterminate (permanent) 41 27 15 9 5 3 0 70 14 3240
2018 Term 44 19 14 9 8 5 0 67 19 180
2018 Casual 43 29 12 9 3 0 3 75 13 62
2018 Student 46 23 11 10 2 6 2 74 13 123
2017 Indeterminate (permanent) 41 26 15 8 5 4 0 70 14 3741
2017 Term 35 24 15 12 9 4 0 62 22 267
2017 Casual 47 14 14 9 4 6 6 69 15 72
2017 Student 42 21 13 9 3 9 3 72 14 116
2014 Indeterminate (permanent) 36 28 17 9 5 4 0 67 15 3556
2014 Term 28 24 19 15 9 5 0 55 25 219
2014 Casual 39 27 14 4 4 2 11 75 9 51
2014 Student 31 20 17 13 8 9 1 57 24 109
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 23 43 34 3242
2020 Term 42 25 34 338
2020 Casual 23 40 37 79
2019 Indeterminate (permanent) 25 41 34 3486
2019 Term 33 29 39 203
2019 Student 54 14 33 199
2018 Indeterminate (permanent) 24 45 32 3256
2018 Term 28 33 39 180
2018 Casual 26 23 51 61
2018 Student 56 15 29 126
2017 Indeterminate (permanent) 23 45 32 3748
2017 Term 31 34 35 266
2017 Casual 37 31 33 73
2017 Student 48 13 38 115
2014 Indeterminate (permanent) 22 45 33 3556
2014 Term 29 27 44 219
2014 Casual 32 27 41 51
2014 Student 54 19 27 110

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 19 46 24 3 2 7 758
2020 Term 1 12 6 1 77 2 144
2020 Casual 0 12 11 6 72 0 18
2019 Indeterminate (permanent) 17 45 28 4 0 5 855
2019 Term 0 29 33 9 20 9 66
2019 Student 0 3 5 3 89 1 106
2018 Indeterminate (permanent) 15 48 26 5 1 6 774
2018 Term 1 39 31 4 18 6 48
2018 Student 0 1 4 1 91 1 70
2017 Indeterminate (permanent) 15 50 24 4 0 7 851
2017 Term 3 37 32 4 20 4 82
2017 Casual 4 0 7 4 73 12 26
2017 Student 0 5 2 0 91 2 56
2014 Indeterminate (permanent) 17 51 22 6 9999 5 771
2014 Term 2 37 41 11 9999 10 63
2014 Casual 13 13 12 6 9999 56 16
2014 Student 0 15 17 22 9999 46 60
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 3237
2020 Term 4 96 338
2019 Indeterminate (permanent) 8 92 3482
2019 Term 5 95 203
2018 Indeterminate (permanent) 9 91 3248
2018 Term 12 88 178

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 198
2019 Indeterminate (permanent) 41 59 280
2018 Indeterminate (permanent) 44 56 296
2018 Term 64 36 21

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 72 28 198
2019 Indeterminate (permanent) 62 38 280
2018 Indeterminate (permanent) 61 39 296
2018 Term 37 63 21

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 198
2019 Indeterminate (permanent) 7 93 280
2018 Indeterminate (permanent) 8 92 296
2018 Term 0 100 21

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 198
2020 Term 0 100 13
2019 Indeterminate (permanent) 0 100 280
2018 Term 0 100 21

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 198
2020 Term 0 100 13
2019 Indeterminate (permanent) 5 95 280
2018 Indeterminate (permanent) 2 98 296

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 198
2019 Indeterminate (permanent) 2 98 280

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 198
2020 Term 0 100 13
2019 Indeterminate (permanent) 6 94 280
2018 Indeterminate (permanent) 6 94 296
2018 Term 0 100 21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 198
2019 Indeterminate (permanent) 39 61 277
2018 Indeterminate (permanent) 39 61 296
2018 Term 34 66 21

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 198
2019 Indeterminate (permanent) 44 56 277
2018 Indeterminate (permanent) 34 66 296

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 198
2020 Term 39 61 13
2019 Indeterminate (permanent) 42 58 277
2018 Indeterminate (permanent) 42 58 296
2018 Term 39 61 21

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 198
2020 Term 39 61 13
2019 Indeterminate (permanent) 41 59 277
2018 Indeterminate (permanent) 38 62 296
2018 Term 28 72 21

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 198
2020 Term 38 62 13
2019 Indeterminate (permanent) 32 68 277
2018 Indeterminate (permanent) 30 70 296

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 57 43 198
2020 Term 45 55 13
2019 Indeterminate (permanent) 55 45 277
2018 Indeterminate (permanent) 53 47 296
2018 Term 51 49 21

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 198
2019 Indeterminate (permanent) 30 70 277
2018 Indeterminate (permanent) 31 69 296

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 13
2018 Term 0 100 21

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 198
2019 Indeterminate (permanent) 5 95 277
2018 Indeterminate (permanent) 6 94 296
2018 Term 28 72 21

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 198
2019 Indeterminate (permanent) 14 86 277
2018 Indeterminate (permanent) 9 91 296

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 198
2020 Term 40 60 13
2019 Indeterminate (permanent) 43 57 277
2018 Indeterminate (permanent) 44 56 296
2018 Term 39 61 21

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 198
2019 Indeterminate (permanent) 19 81 277
2018 Indeterminate (permanent) 17 83 296

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 198
2019 Indeterminate (permanent) 14 86 277
2018 Indeterminate (permanent) 15 85 296

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 54 46 198
2019 Indeterminate (permanent) 60 40 274
2018 Indeterminate (permanent) 55 45 295
2018 Term 68 32 21

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 198
2019 Indeterminate (permanent) 31 69 274
2018 Indeterminate (permanent) 28 72 295
2018 Term 37 63 21

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 198
2020 Term 0 100 13
2019 Indeterminate (permanent) 12 88 274
2018 Indeterminate (permanent) 5 95 295

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 198
2020 Term 0 100 13
2019 Indeterminate (permanent) 15 85 274
2018 Indeterminate (permanent) 11 89 295
2018 Term 25 75 21

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 198
2019 Indeterminate (permanent) 13 87 274
2018 Indeterminate (permanent) 5 95 295

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 198
2020 Term 0 100 13
2019 Indeterminate (permanent) 6 94 274
2018 Indeterminate (permanent) 3 97 295

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 198
2019 Indeterminate (permanent) 12 88 274
2018 Indeterminate (permanent) 12 88 295

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 198
2019 Indeterminate (permanent) 12 88 274
2018 Indeterminate (permanent) 11 89 295

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 198
2020 Term 54 46 13
2019 Indeterminate (permanent) 23 77 274
2018 Indeterminate (permanent) 28 72 295

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 190
2019 Indeterminate (permanent) 15 85 257
2018 Indeterminate (permanent) 12 88 286

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 190
2019 Indeterminate (permanent) 22 78 257
2018 Indeterminate (permanent) 21 79 286
2018 Term 44 56 19

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 190
2020 Term 0 100 13
2019 Indeterminate (permanent) 11 89 257
2018 Indeterminate (permanent) 10 90 286

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 190
2020 Term 0 100 13
2019 Indeterminate (permanent) 4 96 257
2018 Indeterminate (permanent) 7 93 286

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 190
2019 Indeterminate (permanent) 13 87 257
2018 Indeterminate (permanent) 10 90 286

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 190
2020 Term 0 100 13
2019 Indeterminate (permanent) 11 89 257
2018 Indeterminate (permanent) 10 90 286

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 190
2019 Indeterminate (permanent) 14 86 257
2018 Indeterminate (permanent) 12 88 286

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 190
2019 Indeterminate (permanent) 11 89 257
2018 Indeterminate (permanent) 10 90 286
2018 Term 28 72 19

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 190
2019 Indeterminate (permanent) 11 89 257
2018 Indeterminate (permanent) 12 88 286

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 190
2020 Term 40 60 13
2019 Indeterminate (permanent) 32 68 257
2018 Indeterminate (permanent) 26 74 286
2018 Term 28 72 19

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 190
2019 Indeterminate (permanent) 11 89 257
2018 Indeterminate (permanent) 12 88 286

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 190
2020 Term 47 53 13
2019 Indeterminate (permanent) 50 50 257
2018 Indeterminate (permanent) 44 56 286
2018 Term 57 43 19

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 13
2019 Indeterminate (permanent) 3 97 257
2018 Indeterminate (permanent) 2 98 286

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 56 44 190
2020 Term 38 62 13
2019 Indeterminate (permanent) 51 49 257
2018 Indeterminate (permanent) 49 51 286
2018 Term 51 49 19

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 257
2018 Indeterminate (permanent) 3 97 286

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 190
2019 Indeterminate (permanent) 10 90 257
2018 Indeterminate (permanent) 12 88 286

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 17 15 4 3 33 8 64 11 3229
2020 Term 27 10 10 1 1 37 15 77 3 337
2020 Casual 30 8 18 1 1 29 12 64 4 79
2019 Indeterminate (permanent) 20 18 16 5 4 28 9 59 15 3480
2019 Term 22 13 12 3 4 29 17 65 13 202
2019 Student 28 5 5 1 0 37 24 85 3 200
2018 Indeterminate (permanent) 20 20 16 5 4 29 6 61 13 3238
2018 Term 20 17 16 3 5 33 6 60 13 179
2018 Casual 29 9 11 2 0 29 20 74 3 60
2018 Student 25 10 4 2 0 44 14 85 6 126
2017 Indeterminate (permanent) 21 19 15 4 3 29 8 63 12 3740
2017 Term 24 15 14 2 5 30 10 65 12 266
2017 Casual 29 15 7 0 0 33 17 87 0 73
2017 Student 38 9 6 2 0 34 11 86 3 116
2014 Indeterminate (permanent) 18 19 15 4 3 31 9 63 12 3552
2014 Term 17 16 12 5 5 31 14 61 17 219
2014 Casual 27 11 6 4 2 31 19 76 12 51
2014 Student 19 4 11 0 1 45 20 66 4 110

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 32 13 4 2 9 1 79 6 3233
2020 Term 53 15 7 1 0 21 2 89 2 337
2020 Casual 50 22 12 0 1 10 5 85 1 79
2019 Indeterminate (permanent) 39 33 12 4 3 8 1 79 7 3488
2019 Term 44 25 13 3 3 10 3 79 6 203
2019 Student 55 20 6 1 1 16 2 91 1 199
2018 Indeterminate (permanent) 37 35 14 4 2 7 1 78 7 3240
2018 Term 40 29 10 5 2 13 1 80 9 179
2018 Casual 44 27 8 2 2 15 3 86 5 62
2018 Student 47 20 5 2 0 25 2 91 2 126
2017 Indeterminate (permanent) 38 34 12 3 2 9 1 80 6 3737
2017 Term 35 29 11 5 3 17 0 77 9 265
2017 Casual 49 21 5 2 0 19 4 91 2 73
2017 Student 48 24 6 0 0 18 3 92 0 115
2014 Indeterminate (permanent) 34 35 14 3 1 11 1 79 5 3550
2014 Term 31 29 13 5 2 18 3 75 9 219
2014 Casual 46 21 8 4 2 19 0 83 7 51
2014 Student 30 18 10 1 0 31 9 80 3 110
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 3231
2020 Term 2 98 338
2019 Indeterminate (permanent) 5 95 3474
2019 Term 3 97 202
2018 Indeterminate (permanent) 5 95 3248
2018 Term 6 94 180
2018 Casual 0 100 62

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 155
2019 Indeterminate (permanent) 34 66 159
2018 Indeterminate (permanent) 32 68 151

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 76 24 155
2019 Indeterminate (permanent) 77 23 159
2018 Indeterminate (permanent) 79 21 151

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 4 96 159
2018 Indeterminate (permanent) 6 94 151

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 159
2018 Term 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 155
2019 Indeterminate (permanent) 6 94 159
2018 Indeterminate (permanent) 6 94 151

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 155
2019 Indeterminate (permanent) 4 96 159
2018 Indeterminate (permanent) 7 93 151

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 155
2019 Indeterminate (permanent) 22 78 156
2018 Indeterminate (permanent) 22 78 152

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 27 73 155
2019 Indeterminate (permanent) 24 76 156
2018 Indeterminate (permanent) 21 79 152

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 155
2019 Indeterminate (permanent) 12 88 156
2018 Indeterminate (permanent) 9 91 152

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 155
2019 Indeterminate (permanent) 8 92 156
2018 Indeterminate (permanent) 6 94 152

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 27 73 155
2019 Indeterminate (permanent) 28 72 156
2018 Indeterminate (permanent) 33 67 152

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 155
2019 Indeterminate (permanent) 20 80 156
2018 Indeterminate (permanent) 23 77 152

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 3 97 152

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 155
2019 Indeterminate (permanent) 7 93 156
2018 Indeterminate (permanent) 5 95 152

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 155
2019 Indeterminate (permanent) 13 87 156
2018 Indeterminate (permanent) 17 83 152

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 3 97 156
2018 Term 0 100 12

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 155
2019 Indeterminate (permanent) 19 81 156
2018 Indeterminate (permanent) 20 80 152

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 156
2018 Term 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 21 79 155
2019 Indeterminate (permanent) 23 77 156
2018 Indeterminate (permanent) 18 82 152

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 155
2019 Indeterminate (permanent) 34 66 155
2018 Indeterminate (permanent) 32 68 152

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 155
2019 Indeterminate (permanent) 13 87 155
2018 Indeterminate (permanent) 12 88 152

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 155
2019 Indeterminate (permanent) 10 90 155
2018 Indeterminate (permanent) 6 94 152

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 155
2019 Indeterminate (permanent) 16 84 155
2018 Indeterminate (permanent) 11 89 152

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 155
2018 Indeterminate (permanent) 3 97 152

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 155
2019 Indeterminate (permanent) 6 94 155
2018 Indeterminate (permanent) 4 96 152

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 155
2019 Indeterminate (permanent) 7 93 155
2018 Indeterminate (permanent) 7 93 152

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 155
2019 Indeterminate (permanent) 8 92 155
2018 Indeterminate (permanent) 9 91 152

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 155
2019 Indeterminate (permanent) 49 51 155
2018 Indeterminate (permanent) 46 54 152

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 149
2019 Indeterminate (permanent) 3 97 136
2018 Indeterminate (permanent) 6 94 146

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 149
2019 Indeterminate (permanent) 12 88 136
2018 Indeterminate (permanent) 16 84 146

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 149

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 149

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 4 96 136

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 149

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 149
2019 Indeterminate (permanent) 10 90 136
2018 Indeterminate (permanent) 14 86 146

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 149
2019 Indeterminate (permanent) 10 90 136
2018 Indeterminate (permanent) 8 92 146

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 149
2019 Indeterminate (permanent) 11 89 136
2018 Indeterminate (permanent) 10 90 146

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 149
2019 Indeterminate (permanent) 34 66 136
2018 Indeterminate (permanent) 24 76 146

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 149
2019 Indeterminate (permanent) 9 91 136
2018 Indeterminate (permanent) 13 87 146

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 149
2019 Indeterminate (permanent) 47 53 136
2018 Indeterminate (permanent) 48 52 146

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 149

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 65 35 149
2019 Indeterminate (permanent) 66 34 136
2018 Indeterminate (permanent) 55 45 146

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 136

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 149
2019 Indeterminate (permanent) 9 91 136
2018 Indeterminate (permanent) 9 91 146

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 17 15 3 2 35 7 66 8 3221
2020 Term 28 11 8 1 0 40 12 81 3 338
2020 Casual 33 12 11 0 1 31 12 79 2 79
2019 Indeterminate (permanent) 21 17 16 3 2 32 9 63 9 3480
2019 Term 26 14 13 0 1 30 17 74 2 202
2019 Student 35 5 6 2 0 34 20 84 3 199
2018 Indeterminate (permanent) 20 20 16 2 2 34 6 66 7 3243
2018 Term 22 14 17 2 2 37 6 63 7 178
2018 Casual 32 11 9 0 0 31 17 82 0 61
2018 Student 30 8 4 1 0 44 14 89 2 125
2017 Indeterminate (permanent) 21 18 15 2 2 35 7 67 7 3742
2017 Term 26 14 12 2 3 33 10 71 9 267
2017 Casual 30 14 7 0 0 36 14 86 0 73
2017 Student 41 10 3 2 1 33 10 89 5 114
2014 Indeterminate (permanent) 19 19 15 2 1 36 8 68 5 3551
2014 Term 20 17 10 5 1 35 12 70 11 219
2014 Casual 29 10 6 2 0 40 13 84 4 51
2014 Student 23 9 5 0 0 46 18 87 0 110

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 33 12 3 2 8 1 81 6 3231
2020 Term 55 16 7 1 0 18 3 90 1 336
2020 Casual 48 22 7 0 1 15 6 89 2 79
2019 Indeterminate (permanent) 40 31 13 3 2 10 2 80 5 3481
2019 Term 48 22 14 1 1 11 3 82 2 202
2019 Student 59 14 6 2 0 17 2 91 2 198
2018 Indeterminate (permanent) 38 34 14 2 2 9 1 80 5 3248
2018 Term 41 26 11 1 3 15 2 82 5 177
2018 Casual 49 21 5 2 2 18 3 89 5 62
2018 Student 50 16 4 1 0 27 2 93 1 125
2017 Indeterminate (permanent) 40 32 11 2 1 11 2 83 4 3738
2017 Term 40 26 9 3 3 18 1 82 7 266
2017 Casual 45 25 5 0 2 22 2 91 2 73
2017 Student 55 17 5 0 0 19 3 93 0 116
2014 Indeterminate (permanent) 35 35 13 2 1 13 1 81 3 3551
2014 Term 34 29 13 4 0 17 3 78 5 219
2014 Casual 44 21 2 6 0 25 2 89 8 51
2014 Student 37 21 4 0 0 32 7 94 0 110

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 6 30 15 35 9 3 9 57 35
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 23 11 6 5 0 2 76 12 3236
2020 Term 59 23 6 5 7 0 1 82 12 336
2020 Casual 65 16 10 3 3 0 3 84 6 78

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 28 11 4 3 0 1 82 7 3235
2020 Term 45 29 17 4 4 0 0 74 8 336
2020 Casual 34 24 25 1 10 6 0 62 12 78
2019 Indeterminate (permanent) 48 29 12 5 4 0 1 79 9 3483
2019 Term 38 33 15 6 7 0 2 71 13 202
2019 Student 48 28 11 4 9 1 1 76 13 200
2018 Indeterminate (permanent) 44 29 15 6 4 0 2 74 11 3242
2018 Term 39 25 16 11 8 1 1 64 19 177
2018 Casual 32 35 20 3 5 5 0 71 8 62
2018 Student 47 26 18 4 3 2 0 74 7 124
2017 Indeterminate (permanent) 41 26 16 8 6 0 2 69 14 3739
2017 Term 33 33 19 5 9 0 1 66 14 266
2017 Casual 29 35 18 7 11 0 1 64 18 73
2017 Student 39 26 11 11 8 2 3 68 20 115

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 26 27 16 13 0 0 43 29 3239
2020 Term 35 31 16 10 6 1 0 67 17 336
2020 Casual 31 36 17 10 1 3 1 71 12 79
2019 Indeterminate (permanent) 21 31 25 13 9 0 1 52 23 3480
2019 Term 37 24 26 7 5 0 1 62 12 202
2019 Student 50 33 12 3 1 1 1 85 3 199
2018 Indeterminate (permanent) 17 30 26 17 9 0 1 47 26 3241
2018 Term 36 25 27 6 3 2 2 63 9 178
2018 Casual 46 29 14 3 5 3 0 77 8 62
2018 Student 42 33 15 6 1 2 2 78 7 125
2017 Indeterminate (permanent) 19 30 27 14 9 0 1 51 23 3741
2017 Term 35 30 20 9 6 0 0 65 15 267
2017 Casual 43 36 11 7 1 0 2 80 9 73
2017 Student 49 30 14 3 2 0 3 81 5 116

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 30 22 13 9 0 1 56 22 3232
2020 Term 52 24 12 5 5 2 0 78 10 334
2020 Casual 47 38 6 2 1 3 3 90 4 79
2019 Indeterminate (permanent) 30 32 20 10 7 0 1 63 17 3472
2019 Term 49 22 16 5 3 1 4 75 8 202
2019 Student 70 19 6 2 2 1 2 91 3 200
2018 Indeterminate (permanent) 25 32 23 13 6 0 1 58 19 3237
2018 Term 48 26 16 1 3 2 3 78 4 177
2018 Student 59 23 9 4 1 3 2 86 5 126
2017 Indeterminate (permanent) 27 32 22 12 6 0 2 60 18 3728
2017 Term 46 25 15 7 4 0 3 74 12 265
2017 Casual 54 22 11 3 0 0 11 85 3 73
2017 Student 67 19 6 2 1 0 6 91 3 115

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 24 24 15 12 1 1 48 28 3235
2020 Term 47 21 13 7 8 2 1 71 15 334
2020 Casual 46 24 17 4 2 3 4 75 7 79
2019 Indeterminate (permanent) 24 28 22 14 10 1 1 53 24 3468
2019 Term 41 23 20 7 6 2 2 66 13 201
2019 Student 65 18 9 3 2 1 3 86 5 199
2018 Indeterminate (permanent) 23 27 24 15 9 1 1 50 25 3229
2018 Term 44 20 19 7 4 3 3 67 12 177
2018 Casual 47 25 13 8 4 3 0 74 13 62
2018 Student 59 15 14 5 2 3 2 79 7 124
2017 Indeterminate (permanent) 23 27 23 15 9 1 3 52 24 3740
2017 Term 41 26 16 8 6 2 2 70 14 265
2017 Casual 55 19 13 4 3 1 5 79 7 73
2017 Student 55 22 11 3 3 0 5 81 7 116

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 25 16 9 7 0 3 67 16 3219
2020 Term 57 20 11 5 5 1 1 79 10 335
2020 Casual 62 16 8 2 4 1 6 85 6 79
2019 Indeterminate (permanent) 55 21 10 5 3 0 5 81 8 3469
2019 Term 64 14 6 4 3 1 8 85 8 202
2019 Student 82 9 3 1 0 1 4 96 1 199
2018 Indeterminate (permanent) 50 22 12 5 3 0 7 78 9 3237
2018 Term 68 15 8 1 2 1 6 89 3 178
2018 Casual 72 16 3 0 0 3 6 97 0 62
2018 Student 79 12 2 2 1 1 4 96 3 124
2017 Indeterminate (permanent) 45 25 11 5 3 1 10 79 9 3735
2017 Term 64 16 8 3 0 1 8 88 3 264
2017 Casual 73 8 3 0 0 1 15 97 0 73
2017 Student 74 8 6 1 1 0 10 91 2 115

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 28 21 14 10 0 0 54 25 3230
2020 Term 39 32 15 7 6 1 0 71 13 338
2020 Casual 49 28 13 4 4 0 3 79 8 78
2019 Indeterminate (permanent) 34 30 19 9 6 0 1 66 15 3476
2019 Term 45 28 14 5 7 0 1 74 12 201
2019 Student 56 24 14 4 3 1 0 79 7 200
2018 Indeterminate (permanent) 33 29 21 10 7 0 1 62 17 3245
2018 Term 41 27 17 6 6 1 1 70 13 178
2018 Casual 69 10 8 2 6 3 2 83 8 62
2018 Student 53 26 10 6 2 2 0 81 8 125
2017 Indeterminate (permanent) 31 32 20 9 6 0 1 64 15 3731
2017 Term 41 30 14 8 7 0 0 72 14 266
2017 Casual 54 26 7 1 6 2 4 85 7 73
2017 Student 44 23 20 8 2 0 4 69 10 113

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 25 19 10 9 0 6 60 20 3229
2020 Term 47 24 15 5 4 1 5 76 9 337
2020 Casual 51 23 5 2 1 0 17 90 4 79

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 36 19 7 3 1 1 70 10 3230
2020 Term 52 29 11 3 2 1 1 83 5 337
2020 Casual 53 26 6 5 1 2 6 86 7 78
2019 Indeterminate (permanent) 30 37 20 7 4 1 1 69 11 3470
2019 Term 38 34 17 6 3 2 2 74 9 201
2019 Student 63 26 9 2 1 1 1 89 3 200
2018 Indeterminate (permanent) 28 37 22 8 4 1 1 66 12 3242
2018 Term 38 31 18 7 4 2 1 71 11 179
2018 Casual 49 27 16 3 3 3 0 78 6 62
2018 Student 53 30 10 2 1 2 2 87 3 124
2017 Indeterminate (permanent) 30 35 20 8 4 1 2 67 13 3729
2017 Term 39 28 16 10 4 0 3 69 14 266
2017 Casual 53 28 11 1 3 3 1 85 4 73
2017 Student 52 27 13 3 1 0 4 82 4 113

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 35 23 12 6 0 1 59 18 3230
2020 Term 42 30 13 9 4 1 1 74 13 336
2020 Casual 48 29 13 7 2 1 0 78 9 78
2019 Indeterminate (permanent) 24 34 23 12 7 0 1 58 19 3476
2019 Term 43 31 13 6 4 0 2 76 10 202
2019 Student 60 25 12 3 0 1 1 85 3 200
2018 Indeterminate (permanent) 23 33 25 12 6 0 1 57 18 3235
2018 Term 39 23 22 7 5 3 1 65 12 179
2018 Casual 47 29 17 3 2 3 0 78 5 62
2018 Student 49 30 11 4 1 2 3 83 5 125
2017 Indeterminate (permanent) 25 36 21 11 6 1 1 62 17 3733
2017 Term 45 27 14 8 3 1 2 74 12 266
2017 Casual 51 31 11 4 1 1 1 84 6 73
2017 Student 51 26 17 3 1 0 3 79 4 113

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 33 18 9 5 0 1 67 15 3233
2020 Term 49 27 14 5 3 1 1 77 9 336
2020 Casual 49 25 19 4 1 1 1 75 5 79
2019 Indeterminate (permanent) 30 33 20 9 6 0 1 64 16 3475
2019 Term 45 24 20 7 2 1 1 71 9 202
2019 Student 49 30 14 5 2 1 0 80 7 199
2018 Indeterminate (permanent) 29 34 21 10 5 0 1 63 15 3236
2018 Term 39 27 19 7 5 2 1 68 12 179
2018 Casual 45 27 12 12 2 2 0 74 14 62
2018 Student 37 27 19 11 3 2 1 66 15 124
2017 Indeterminate (permanent) 31 33 19 9 5 0 2 66 15 3729
2017 Term 40 31 15 9 3 0 1 72 13 267
2017 Casual 51 26 14 7 0 0 3 79 7 73
2017 Student 45 26 14 12 2 0 1 72 14 113

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 27 13 6 5 0 1 76 11 3221
2020 Term 66 17 10 4 1 1 1 85 5 335
2020 Casual 71 14 6 3 3 3 1 88 5 79
2019 Indeterminate (permanent) 45 28 14 7 5 0 1 74 12 3475
2019 Term 55 22 10 6 5 0 2 78 12 202
2019 Student 75 17 6 1 1 1 1 93 2 200

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 31 23 13 6 0 0 58 19 3234
2020 Term 40 33 13 9 4 0 0 74 13 337
2020 Casual 35 36 13 8 6 0 2 72 14 79

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 32 22 10 6 0 1 63 16 3234
2020 Term 34 33 18 10 5 0 0 67 15 336
2020 Casual 36 36 17 6 2 2 0 73 9 78
2019 Indeterminate (permanent) 35 32 19 9 4 1 1 68 13 3475
2019 Term 41 31 18 3 5 0 2 73 8 201
2019 Student 60 24 11 4 1 1 0 84 5 199
2018 Indeterminate (permanent) 30 34 20 10 4 0 1 65 14 3232
2018 Term 42 35 13 5 2 1 2 80 7 178
2018 Casual 45 36 13 3 2 2 0 82 5 62
2018 Student 43 31 15 6 2 2 1 76 8 124
2017 Indeterminate (permanent) 33 34 18 9 4 1 2 69 13 3718
2017 Term 42 30 16 5 5 1 0 74 9 267
2017 Casual 45 24 17 7 1 0 5 73 9 73
2017 Student 39 35 15 7 3 0 2 76 9 114

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 30 15 6 3 0 1 76 8 3215
2020 Term 61 23 9 5 0 0 2 85 5 336
2020 Casual 55 23 10 3 4 2 3 82 7 79
2019 Indeterminate (permanent) 57 23 10 4 3 0 2 82 8 3469
2019 Term 59 26 9 2 1 0 3 88 3 202
2019 Student 80 13 3 2 1 1 1 94 3 200
2018 Indeterminate (permanent) 53 23 12 6 4 0 2 78 10 3229
2018 Term 59 18 11 4 3 0 3 81 8 178
2018 Casual 69 12 9 2 3 0 5 85 5 62
2018 Student 77 11 6 2 2 0 1 89 4 124
2017 Indeterminate (permanent) 54 24 11 5 3 0 2 80 8 3735
2017 Term 59 19 11 6 4 0 2 79 10 267
2017 Casual 65 19 8 3 1 1 2 87 4 73
2017 Student 66 15 7 5 2 0 5 85 7 115

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 38 22 9 5 0 0 64 13 3229
2020 Term 36 36 17 8 3 0 0 72 11 338
2020 Casual 29 36 21 6 5 0 3 67 11 79

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 16 7 2 2 0 6 89 4 3220
2020 Term 79 10 4 2 1 1 4 93 3 336
2020 Casual 76 6 6 2 1 2 6 89 4 79
2019 Indeterminate (permanent) 75 10 4 1 1 1 8 94 2 3472
2019 Term 81 9 3 1 0 0 7 96 1 202
2019 Student 89 5 1 1 0 1 4 98 1 200
2018 Indeterminate (permanent) 73 12 5 1 1 1 6 92 3 3232
2018 Term 75 8 7 1 2 1 6 90 3 177
2018 Casual 80 3 3 2 0 3 8 94 2 62
2018 Student 88 7 2 2 0 0 2 97 2 125

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 82 8 3 2 2 1 3 94 3 3219
2020 Term 89 3 1 1 1 2 2 96 2 336
2020 Casual 87 4 3 0 1 1 4 96 1 79
2019 Indeterminate (permanent) 76 10 4 2 3 1 3 90 6 3478
2019 Term 81 7 5 2 0 2 4 93 2 203
2019 Student 89 4 2 1 1 2 3 97 1 199
2018 Indeterminate (permanent) 75 11 5 2 3 1 4 90 5 3231
2018 Term 75 8 8 1 3 0 5 87 4 178
2018 Casual 83 9 1 0 0 5 2 98 0 62
2018 Student 95 2 0 1 2 0 0 98 2 125
2017 Indeterminate (permanent) 75 11 4 2 3 1 4 90 5 3732
2017 Term 78 9 4 3 3 0 2 89 7 265
2017 Casual 82 9 3 2 2 1 2 94 3 73
2017 Student 90 2 0 1 0 0 7 99 1 115

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 18 5 2 1 0 2 92 3 3224
2020 Term 85 9 3 1 1 0 1 95 2 336
2020 Casual 82 9 4 0 1 0 4 95 1 79
2019 Indeterminate (permanent) 61 24 8 3 2 0 1 87 5 3472
2019 Term 68 18 9 1 1 2 2 89 2 200
2019 Student 86 6 2 1 1 1 3 96 2 199
2018 Indeterminate (permanent) 59 25 10 3 2 0 1 85 5 3242
2018 Term 64 21 8 2 1 1 3 88 3 179
2018 Casual 86 9 1 1 0 0 2 97 2 62
2018 Student 85 6 6 2 0 0 2 92 2 126
2017 Indeterminate (permanent) 60 24 8 3 2 0 3 87 5 3735
2017 Term 64 21 7 4 2 1 1 87 6 267
2017 Casual 77 12 6 5 0 0 1 90 5 73
2017 Student 83 7 1 3 0 1 5 95 4 116

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 15 6 3 3 0 2 88 6 3226
2020 Term 81 9 5 1 2 1 1 92 3 337
2020 Casual 85 7 3 1 1 0 3 95 3 78
2019 Indeterminate (permanent) 63 19 8 4 4 0 2 83 8 3464
2019 Term 69 16 10 2 0 1 2 87 3 201
2019 Student 87 7 2 0 1 1 3 97 1 200
2018 Indeterminate (permanent) 59 21 10 5 4 1 1 81 9 3231
2018 Term 67 16 8 2 3 1 3 86 6 179
2018 Casual 80 8 7 3 0 0 2 90 3 62
2018 Student 83 8 2 2 2 1 2 93 4 125
2017 Indeterminate (permanent) 62 19 8 4 4 0 3 83 8 3740
2017 Term 67 17 8 3 4 1 1 86 7 267
2017 Casual 84 11 1 3 0 0 1 96 3 73
2017 Student 83 8 1 1 1 0 6 97 2 114

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 14 5 2 1 0 16 91 3 3226
2020 Term 72 8 2 0 1 1 16 96 1 336
2020 Casual 65 8 5 0 0 0 22 93 0 79
2019 Indeterminate (permanent) 58 14 6 2 1 0 18 89 4 3461
2019 Term 61 8 6 2 1 1 21 89 3 201
2019 Student 84 1 1 1 0 1 13 99 1 198
2018 Indeterminate (permanent) 54 16 7 2 1 0 20 88 4 3221
2018 Term 57 7 3 3 1 1 28 91 5 177
2018 Casual 66 3 0 1 0 1 28 98 2 62
2018 Student 76 2 0 2 0 0 20 98 2 126
2017 Indeterminate (permanent) 55 16 5 2 1 0 20 89 4 3725
2017 Term 58 8 4 2 2 0 26 90 5 265
2017 Casual 69 6 3 2 0 2 19 95 2 73
2017 Student 81 2 1 0 0 0 17 99 0 114

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 13 3 1 1 0 6 94 2 3228
2020 Term 79 10 7 1 0 2 1 92 1 336
2020 Casual 75 12 1 0 1 0 10 97 1 79
2019 Indeterminate (permanent) 75 14 4 1 1 0 6 94 2 3471
2019 Term 71 13 6 1 0 1 9 93 1 200
2019 Student 90 4 1 1 0 1 3 98 1 197
2018 Indeterminate (permanent) 70 15 5 1 1 0 7 93 2 3236
2018 Term 68 15 3 2 1 1 10 93 3 179
2018 Casual 79 7 10 0 0 2 3 90 0 62
2018 Student 88 3 3 2 0 1 2 94 2 125
2017 Indeterminate (permanent) 71 14 4 1 1 0 9 93 2 3717
2017 Term 71 15 4 2 1 0 7 93 3 265
2017 Casual 71 15 6 2 0 2 5 92 2 73
2017 Student 87 4 1 0 1 0 7 98 1 115

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 17 6 2 2 1 2 91 4 3233
2020 Term 35 18 19 10 14 1 2 55 25 336
2020 Casual 40 17 16 3 15 2 8 63 19 79
2019 Indeterminate (permanent) 78 12 3 1 2 0 3 93 3 3477
2019 Term 25 22 17 14 20 0 3 48 35 202
2019 Student 70 15 4 4 6 2 2 87 9 200
2018 Indeterminate (permanent) 78 12 4 2 1 0 3 92 3 3237
2018 Term 21 22 23 11 21 0 1 44 32 179
2018 Casual 48 11 15 8 16 0 2 60 24 62
2018 Student 70 10 9 6 4 0 2 81 10 126
2017 Indeterminate (permanent) 73 15 4 2 2 1 4 92 3 3735
2017 Term 21 17 17 14 30 0 0 39 44 267
2017 Casual 38 18 11 10 12 1 8 63 25 73
2017 Student 58 15 9 5 5 0 9 79 11 116

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 31 15 6 3 0 1 76 9 3232
2020 Term 59 28 9 2 2 0 0 87 4 336
2020 Casual 61 23 8 4 1 0 3 86 6 79
2019 Indeterminate (permanent) 53 27 12 4 2 0 2 82 6 3471
2019 Term 54 26 14 4 1 0 2 81 5 202
2019 Student 61 19 11 6 2 1 1 81 8 198
2018 Indeterminate (permanent) 49 29 14 4 2 0 2 79 6 3232
2018 Term 54 27 12 3 3 1 1 82 6 178
2018 Casual 51 25 15 3 1 0 3 79 5 62
2018 Student 51 25 14 6 4 0 1 76 10 126
2017 Indeterminate (permanent) 50 29 12 4 2 0 2 81 7 3733
2017 Term 54 26 12 3 3 0 1 82 6 267
2017 Casual 60 26 7 3 3 0 1 87 6 73
2017 Student 52 27 10 4 2 0 4 83 6 115

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 42 20 6 3 0 0 71 9 3239
2020 Term 44 38 11 5 2 0 0 82 6 338
2020 Casual 40 39 13 3 3 2 0 80 6 78

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 31 35 14 5 0 0 47 18 3239
2020 Term 24 46 22 5 3 0 0 70 8 338
2020 Casual 26 42 26 5 1 0 0 68 6 79
2019 Indeterminate (permanent) 18 35 33 10 4 0 0 53 14 3480
2019 Term 24 37 30 6 4 0 1 61 9 203
2019 Student 49 36 13 2 1 1 0 85 2 199
2018 Indeterminate (permanent) 17 34 32 12 3 0 0 52 16 3245
2018 Term 24 37 28 7 3 2 0 62 9 180
2018 Casual 45 31 13 6 2 2 0 78 8 61
2018 Student 38 42 18 2 0 0 0 80 2 126
2017 Indeterminate (permanent) 14 33 37 11 5 0 0 47 16 3746
2017 Term 18 39 29 9 4 0 1 57 14 267
2017 Casual 30 47 15 4 3 0 1 77 7 73
2017 Student 24 54 16 3 0 0 3 81 3 116

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 20 39 22 9 0 0 32 30 3237
2020 Term 8 10 34 31 17 1 0 48 18 337
2020 Casual 2 10 33 31 20 2 1 53 12 79
2019 Indeterminate (permanent) 8 17 37 26 11 0 0 37 25 3468
2019 Term 6 12 32 28 21 1 1 49 18 199
2019 Student 3 8 24 37 27 1 1 65 11 198
2018 Indeterminate (permanent) 8 17 37 27 11 0 0 38 25 3222
2018 Term 7 12 34 28 19 0 0 47 19 180
2018 Casual 2 13 20 34 29 0 2 65 15 62
2018 Student 6 4 32 34 23 0 1 58 10 124
2017 Indeterminate (permanent) 6 17 39 25 12 0 0 38 23 3743
2017 Term 7 13 29 26 24 0 1 51 20 267
2017 Casual 2 11 15 47 26 0 0 72 12 73
2017 Student 6 7 24 38 23 0 2 62 13 115

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 39 9 3 1 1 0 86 5 3224
2020 Term 48 29 10 3 1 8 0 85 5 337
2020 Casual 51 32 7 2 0 7 1 90 3 78
2019 Indeterminate (permanent) 34 44 13 5 2 2 0 80 7 3476
2019 Term 34 32 18 9 3 4 0 68 13 201
2019 Student 40 28 16 6 2 8 1 74 9 198
2018 Indeterminate (permanent) 33 45 13 5 2 2 0 80 7 3243
2018 Term 34 35 10 7 4 10 0 77 12 180
2018 Student 37 33 16 8 0 7 0 74 9 126
2017 Indeterminate (permanent) 25 44 15 6 4 5 0 73 11 3743
2017 Term 22 34 19 10 6 9 0 61 18 267
2017 Casual 26 31 10 3 3 24 4 78 8 73
2017 Student 18 31 18 11 4 16 1 60 19 116

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 34 13 9 4 3 0 73 13 3227
2020 Term 48 28 9 5 1 9 0 84 6 336
2020 Casual 46 30 7 1 1 13 1 88 3 78

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 30 11 10 7 1 0 72 17 3234
2020 Term 47 25 10 9 5 2 1 74 15 336
2020 Casual 52 21 14 5 3 4 1 77 8 79

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 29 11 4 2 3 1 83 6 3214
2020 Term 58 18 10 2 1 9 2 85 3 337
2020 Casual 57 27 11 0 0 3 1 88 0 79

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 36 15 8 3 1 0 74 11 3231
2020 Term 53 26 12 3 2 4 0 82 5 336
2020 Casual 50 36 8 3 0 3 1 89 3 79
2019 Indeterminate (permanent) 29 41 16 9 4 2 0 71 13 3486
2019 Term 38 31 15 9 5 2 0 71 14 203
2019 Student 49 31 10 4 1 6 1 85 5 200
2018 Indeterminate (permanent) 30 40 16 9 4 2 0 71 13 3246
2018 Term 35 35 14 5 8 3 0 72 14 180
2018 Casual 54 29 8 6 0 3 0 85 6 62
2018 Student 44 31 14 4 1 6 0 80 5 126
2017 Indeterminate (permanent) 24 43 16 9 5 3 0 69 14 3744
2017 Term 32 37 13 7 10 2 0 70 17 267
2017 Casual 37 34 13 6 3 7 0 77 9 73
2017 Student 39 33 15 6 1 5 1 76 7 116

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 39 7 4 1 1 0 87 5 3239
2020 Term 57 29 6 5 0 3 0 88 6 338
2020 Casual 61 25 8 3 0 3 1 89 3 79

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 36 9 4 1 1 0 86 5 3228
2020 Term 60 26 7 4 1 2 0 88 5 336
2020 Casual 56 33 6 0 0 3 1 93 0 78

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 36 19 6 2 1 2 73 8 3218
2020 Term 46 27 16 6 1 3 1 76 8 338
2020 Casual 48 29 14 2 1 4 1 82 3 79

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 32 12 2 1 2 3 84 3 3233
2020 Term 58 26 7 3 0 5 1 89 4 336
2020 Casual 58 28 7 1 0 3 4 92 1 79

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 16 2 0 0 1 0 97 0 3232
2020 Term 79 9 2 0 0 8 1 97 0 335
2020 Casual 74 14 1 0 0 6 5 99 0 78

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 31 5 2 1 1 0 92 3 3221
2020 Term 56 27 7 5 1 4 1 86 6 333
2020 Casual 56 20 8 1 0 10 6 89 1 79

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 30 8 5 3 1 0 84 8 3225
2020 Term 63 21 7 4 2 3 0 86 7 336
2020 Casual 63 21 13 1 1 0 0 84 2 79

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 28 7 3 1 1 1 89 4 3232
2020 Term 66 21 6 2 1 4 1 91 3 336
2020 Casual 73 21 2 1 0 2 0 96 1 79

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 48 15 13 3 1 1 69 16 1367
2020 Term 24 38 15 14 1 5 3 67 16 91
2020 Casual 28 32 15 25 0 0 0 60 25 12
2019 Indeterminate (permanent) 18 46 14 11 3 3 5 70 15 1399

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 99 1 1370
2020 Term 58 42 91
2020 Casual 91 9 12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 33 20 21 10 1 1 48 32 1354
2020 Term 24 37 5 23 10 0 0 62 33 51
2020 Casual 18 26 18 17 0 20 0 55 22 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 3210
2020 Term 9 91 331
2020 Casual 8 92 77

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 3218
2020 Term 6 94 330
2020 Casual 5 95 77
2019 Indeterminate (permanent) 13 87 3483
2019 Term 12 88 202
2019 Student 4 96 200
2017 Indeterminate (permanent) 13 87 3736
2017 Term 13 87 266
2017 Student 5 95 116
2014 Indeterminate (permanent) 10 90 3550
2014 Term 13 87 218
2014 Student 7 93 109

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 55 45 384

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 82 18 384
2019 Indeterminate (permanent) 88 12 438
2019 Term 69 31 23
2017 Indeterminate (permanent) 82 18 492
2017 Term 76 24 34
2014 Indeterminate (permanent) 85 15 360
2014 Term 72 28 28

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 35 6 6 2 1 0 86 8 315
2019 Indeterminate (permanent) 47 33 6 10 4 0 0 80 14 380
2019 Term 81 0 6 0 6 0 6 86 7 16
2017 Indeterminate (permanent) 50 36 4 5 5 0 0 87 10 402
2017 Term 38 42 12 4 4 0 0 80 8 26
2014 Indeterminate (permanent) 55 31 5 6 2 1 0 87 8 307
2014 Term 40 45 5 0 10 0 0 85 10 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 31 8 4 1 3 3 86 5 3229
2020 Term 54 27 7 4 1 2 5 87 6 334
2020 Casual 57 24 5 1 1 5 6 91 3 79
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 76 15 0 89 11 3244
2020 Term 9 51 25 15 85 15 338
2020 Casual 16 48 23 14 75 25 79

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 57 43 299
2020 Term 58 42 28
2020 Casual 49 51 12

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 25 15 19 14 2 5 49 35 301
2020 Term 17 21 17 19 18 0 7 41 40 28
2020 Casual 8 16 17 24 34 0 0 24 59 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 18 14 19 18 3 12 40 43 301
2020 Term 14 18 21 12 29 4 4 34 44 28
2020 Casual 16 8 17 16 34 0 9 27 55 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 16 8 4 3 2 11 83 8 3234
2020 Term 44 8 5 1 1 9 33 88 3 337
2020 Casual 41 12 4 1 3 4 36 88 7 79
2019 Indeterminate (permanent) 54 18 11 5 5 1 7 78 11 3462
2019 Term 59 10 8 5 4 1 12 80 11 201
2019 Student 66 12 2 4 2 3 14 92 6 200
2018 Indeterminate (permanent) 58 14 9 5 5 1 8 80 11 3242
2018 Term 55 16 8 3 4 3 10 82 9 179
2018 Casual 51 8 9 2 0 11 19 84 3 62
2018 Student 53 11 8 2 1 6 19 86 3 124
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