2020 Public Service Employee Survey Results for Statistics Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 47 4 10 2 0 0 84 12 3556
2020 Part-time 47 40 4 8 0 0 0 87 9 148

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 18 4 2 1 0 0 93 3 3541
2020 Part-time 77 15 5 3 1 1 0 92 3 147
2017 Full-time 69 22 4 3 1 0 0 92 4 3999
2017 Part-time 68 20 5 6 0 1 0 89 6 208
2014 Full-time 68 23 4 3 1 0 1 92 4 3718
2014 Part-time 75 20 1 2 2 0 0 96 3 219

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 40 10 11 3 0 1 76 14 3556
2020 Part-time 47 38 6 7 2 0 0 85 9 148
2019 Full-time 48 35 6 8 3 0 0 84 11 3801
2019 Part-time 52 33 3 9 2 0 1 85 12 165
2017 Full-time 42 36 8 9 5 0 0 78 14 3998
2017 Part-time 47 34 8 7 5 0 0 81 12 208
2014 Full-time 46 36 7 7 3 0 0 82 11 3715
2014 Part-time 54 30 6 7 3 0 0 84 10 219

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 39 14 11 4 0 1 71 15 3550
2020 Part-time 39 38 11 7 1 0 5 80 8 148
2019 Full-time 30 41 12 11 5 0 0 72 16 3797
2019 Part-time 35 38 12 10 2 0 3 76 12 165
2017 Full-time 31 41 11 11 5 0 0 72 16 3996
2017 Part-time 33 44 7 9 3 0 4 80 12 209
2014 Full-time 31 41 13 10 4 0 0 72 15 3712
2014 Part-time 30 42 10 12 3 0 3 75 15 219

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 37 10 7 2 0 1 81 9 3534
2020 Part-time 60 25 7 7 0 0 1 85 8 148
2019 Full-time 54 33 7 4 1 0 0 88 6 3794
2019 Part-time 62 29 3 5 0 0 0 91 5 162
2017 Full-time 53 34 7 4 1 0 0 87 6 3990
2017 Part-time 58 32 4 4 1 0 1 91 5 207
2014 Full-time 47 38 9 4 1 1 0 86 5 3716
2014 Part-time 53 32 9 4 1 0 0 86 5 219

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 32 10 8 3 0 0 78 12 3548
2020 Part-time 63 24 4 5 1 0 3 89 6 148
2019 Full-time 52 31 8 6 3 0 0 84 9 3798
2019 Part-time 65 22 6 3 0 1 2 90 3 166
2017 Full-time 48 32 9 6 3 0 1 81 10 3995
2017 Part-time 55 31 5 5 1 0 2 88 7 209
2014 Full-time 44 35 11 5 3 1 1 81 8 3714
2014 Part-time 55 28 7 2 2 1 5 89 4 219

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 41 12 7 3 0 0 79 9 3561
2020 Part-time 42 40 13 6 0 0 0 82 6 148
2019 Full-time 36 42 12 7 4 0 0 78 10 3807
2019 Part-time 42 37 13 7 1 0 0 79 8 166
2017 Full-time 36 45 10 6 3 0 0 80 9 3994
2017 Part-time 31 54 8 4 2 0 0 86 6 208
2014 Full-time 30 47 12 7 3 0 0 77 11 3721
2014 Part-time 30 46 12 8 3 1 0 77 11 219

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 38 11 8 4 0 0 77 11 3556
2020 Part-time 46 38 7 8 0 0 0 84 9 147
2019 Full-time 33 40 13 9 5 0 0 73 14 3809
2019 Part-time 43 38 10 8 1 0 0 82 8 165
2017 Full-time 32 38 13 10 6 0 0 70 16 3993
2017 Part-time 40 35 14 5 4 0 0 76 10 208
2014 Full-time 27 41 16 11 5 0 0 67 16 3719
2014 Part-time 39 40 11 5 3 1 0 80 8 219

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 41 9 8 2 0 0 80 11 3545
2020 Part-time 44 40 7 8 0 0 0 84 8 147
2019 Full-time 35 43 11 8 3 0 0 78 12 3799
2019 Part-time 43 40 11 7 1 0 0 82 7 165
2017 Full-time 35 43 10 8 3 0 0 79 11 3991
2017 Part-time 35 52 6 4 3 0 0 87 7 208

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 37 7 3 1 0 0 89 4 3553
2020 Part-time 56 35 5 4 0 0 0 91 4 148
2019 Full-time 45 40 9 4 2 0 0 85 6 3798
2019 Part-time 46 41 9 3 1 0 0 87 4 166
2017 Full-time 47 40 7 3 2 0 0 88 5 3988
2017 Part-time 40 48 7 2 4 0 0 88 5 208
2014 Full-time 43 42 9 3 1 0 0 86 4 3718
2014 Part-time 46 44 5 4 1 0 0 90 5 219

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 38 12 8 3 0 0 77 11 3554
2020 Part-time 53 31 7 7 2 0 0 85 8 146
2019 Full-time 37 38 12 8 5 0 0 75 13 3803
2019 Part-time 42 41 9 6 1 0 0 83 8 166
2017 Full-time 34 40 12 8 5 0 0 74 14 3989
2017 Part-time 37 46 10 3 4 0 0 83 7 207

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 34 10 3 1 0 0 86 4 3534
2020 Part-time 48 38 12 3 0 0 0 85 3 147
2019 Full-time 47 36 11 4 2 0 0 83 6 3783
2019 Part-time 53 35 8 4 0 0 0 88 4 166
2017 Full-time 51 36 8 3 1 0 0 88 4 3994
2017 Part-time 46 46 6 1 1 0 0 92 2 208
2014 Full-time 56 33 8 2 1 0 0 89 2 3716
2014 Part-time 47 35 13 3 1 1 0 82 5 219

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 39 12 7 3 0 0 78 10 3541
2020 Part-time 47 32 11 7 3 0 0 79 11 147
2019 Full-time 35 39 12 8 4 0 0 75 13 3803
2019 Part-time 37 39 13 10 2 0 0 75 12 165
2017 Full-time 37 41 10 8 4 0 0 78 12 3994
2017 Part-time 34 39 10 11 5 0 1 73 16 208
2014 Full-time 28 44 14 10 4 0 0 72 14 3718
2014 Part-time 25 47 10 10 4 1 2 75 15 219

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 35 11 6 2 0 0 81 8 3552
2020 Part-time 47 34 9 5 5 0 0 82 10 147
2019 Full-time 43 35 12 6 4 0 0 78 10 3800
2019 Part-time 46 33 14 5 2 0 0 79 7 166
2017 Full-time 42 36 11 6 4 0 0 79 10 3986
2017 Part-time 37 42 9 7 5 0 0 79 12 208
2014 Full-time 36 39 13 8 3 0 0 75 11 3717
2014 Part-time 35 40 13 7 3 1 1 76 10 219

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 41 12 7 2 0 0 79 9 3549
2020 Part-time 45 42 7 5 0 0 0 88 5 148
2019 Full-time 35 42 12 7 3 1 0 77 10 3760
2019 Part-time 46 40 10 2 1 0 0 87 3 164
2017 Full-time 39 39 12 6 3 0 1 78 10 3987
2017 Part-time 39 43 11 5 2 0 0 82 7 208
2014 Full-time 34 41 15 7 3 1 0 75 10 3720
2014 Part-time 36 44 11 5 2 1 1 82 7 219

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 39 10 5 1 0 0 83 7 3558
2020 Part-time 52 32 11 5 0 0 0 84 5 148
2019 Full-time 41 40 11 5 3 0 0 81 8 3810
2019 Part-time 49 37 7 6 1 0 0 87 6 165
2017 Full-time 43 40 10 5 3 0 0 83 7 3991
2017 Part-time 40 48 4 4 2 1 1 90 6 207
2014 Full-time 37 43 12 6 2 0 0 80 8 3718
2014 Part-time 39 44 9 3 3 1 1 85 7 219

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 33 17 9 6 0 0 69 14 3561
2020 Part-time 57 32 8 1 0 0 0 90 2 148
2019 Full-time 46 31 13 5 3 0 0 78 9 3798
2019 Part-time 59 26 12 1 2 0 0 85 3 165
2017 Full-time 45 34 11 5 3 0 1 80 8 4002
2017 Part-time 58 31 6 3 0 0 2 90 4 209
2014 Full-time 44 35 13 5 3 0 0 79 8 3721
2014 Part-time 54 34 10 2 0 0 0 88 2 219

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 22 37 22 10 1 1 32 30 3555
2020 Part-time 5 13 30 30 16 1 5 49 19 148
2019 Full-time 8 21 36 22 11 1 1 34 30 3805
2019 Part-time 6 13 33 24 21 1 2 46 20 166
2017 Full-time 6 18 35 23 12 1 3 37 26 3976
2017 Part-time 4 14 33 28 17 0 4 46 19 206
2014 Full-time 6 21 38 23 9 1 2 33 28 3711
2014 Part-time 2 18 35 26 13 2 4 42 21 219

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 4 11 23 34 24 3 2 61 15 3552
2020 Part-time 2 9 14 33 36 3 5 74 11 148
2019 Full-time 5 13 26 30 22 3 2 54 19 3793
2019 Part-time 3 9 24 30 30 4 1 63 12 166
2017 Full-time 4 9 24 30 23 3 6 58 15 3960
2017 Part-time 3 9 19 30 30 4 6 66 13 206
2014 Full-time 4 13 29 30 17 4 4 50 18 3699
2014 Part-time 3 9 22 29 28 6 4 62 13 219

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 20 33 22 12 2 2 35 31 3553
2020 Part-time 5 14 21 21 28 6 5 55 21 148
2019 Full-time 10 21 32 21 12 3 2 35 32 3800
2019 Part-time 9 12 29 26 18 4 3 47 22 166
2017 Full-time 8 18 31 20 13 3 6 37 29 3966
2017 Part-time 7 12 34 23 16 3 5 43 20 207
2014 Full-time 12 23 32 18 9 2 4 29 37 3707
2014 Part-time 10 17 25 18 19 4 8 42 30 218

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 15 29 29 18 1 1 49 21 3546
2020 Part-time 2 6 22 26 39 2 3 68 8 148
2019 Full-time 5 11 31 30 20 1 2 51 16 3786
2019 Part-time 4 7 29 30 29 0 2 60 10 166
2017 Full-time 4 11 32 30 19 1 4 51 16 3957
2017 Part-time 3 8 23 34 27 1 4 65 12 206
2014 Full-time 4 13 33 31 15 1 3 48 17 3700
2014 Part-time 3 7 22 30 31 2 5 66 10 217

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 20 26 22 16 1 2 39 34 3558
2020 Part-time 3 11 25 26 26 3 6 57 15 148
2019 Full-time 11 19 26 22 17 1 3 41 32 3800
2019 Part-time 7 11 26 23 28 1 4 54 19 166
2017 Full-time 10 20 28 19 16 2 5 38 32 3969
2017 Part-time 7 14 25 22 25 1 6 51 22 205
2014 Full-time 13 23 30 17 11 2 4 30 38 3706
2014 Part-time 5 17 22 22 25 3 7 52 24 219

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 12 27 28 21 3 3 53 18 3545
2020 Part-time 4 6 11 25 34 9 11 74 12 144
2019 Full-time 6 15 28 26 20 3 3 48 22 3791
2019 Part-time 4 14 19 27 30 2 5 61 19 160
2017 Full-time 7 14 28 24 17 4 6 45 24 3964
2017 Part-time 7 9 23 29 22 3 7 57 17 207
2014 Full-time 6 15 29 26 15 4 5 45 23 3707
2014 Part-time 4 8 21 29 23 7 8 61 14 219

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 18 32 24 13 3 2 39 28 3543
2020 Part-time 5 14 27 23 24 2 5 50 21 147
2019 Full-time 9 19 32 21 14 3 2 37 29 3792
2019 Part-time 10 10 39 20 17 2 2 39 20 165
2017 Full-time 9 17 33 20 13 4 5 36 28 3975
2017 Part-time 6 13 30 21 18 3 7 44 22 206
2014 Full-time 9 20 33 20 10 4 4 33 31 3713
2014 Part-time 9 13 25 20 19 8 7 46 25 219

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 19 36 26 10 0 1 37 26 3560
2020 Part-time 3 13 29 34 17 0 2 53 17 148
2019 Full-time 8 17 33 26 14 1 2 41 25 3807
2019 Part-time 6 10 39 27 15 1 1 43 17 165
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 31 14 5 2 7 6 75 9 3551
2020 Part-time 38 25 6 4 1 11 15 84 7 147
2019 Full-time 34 31 13 6 4 6 6 75 11 3805
2019 Part-time 38 27 9 5 2 5 13 80 9 165
2017 Full-time 34 31 12 6 5 6 7 74 12 3994
2017 Part-time 40 28 5 6 3 9 8 82 11 208
2014 Full-time 36 31 12 6 4 5 5 75 11 3719
2014 Part-time 47 23 8 4 3 8 6 82 9 219

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 26 6 6 2 1 0 86 8 3548
2020 Part-time 61 22 4 6 2 3 1 87 8 147
2019 Full-time 53 29 8 6 3 1 0 83 9 3799
2019 Part-time 58 25 10 3 2 1 1 85 5 165
2017 Full-time 53 29 7 6 4 1 0 83 10 3996
2017 Part-time 56 27 6 6 3 1 1 84 9 209
2014 Full-time 52 30 8 6 3 1 0 83 9 3722
2014 Part-time 58 29 7 1 2 1 1 89 4 219

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 25 4 3 1 0 0 92 4 3549
2020 Part-time 71 22 3 3 0 0 1 94 4 148
2019 Full-time 60 29 6 4 2 0 0 89 5 3806
2019 Part-time 68 22 6 3 1 0 1 90 4 166
2017 Full-time 55 33 6 4 2 0 0 88 6 3992
2017 Part-time 63 27 3 3 2 0 1 91 5 208
2014 Full-time 52 35 6 4 2 0 0 88 6 3720
2014 Part-time 64 26 3 5 1 1 0 92 6 217

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 32 7 3 1 1 0 88 5 3536
2020 Part-time 60 25 8 3 2 1 1 87 5 148
2019 Full-time 50 34 9 3 2 1 0 86 5 3810
2019 Part-time 60 29 8 1 1 1 0 90 2 166

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 22 9 3 2 8 4 83 6 3554
2020 Part-time 55 23 3 5 3 5 7 88 9 147
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 27 11 3 1 1 3 84 5 3556
2020 Part-time 46 19 11 6 3 4 11 77 10 148
2019 Full-time 50 27 12 4 2 1 4 82 6 3806
2019 Part-time 46 27 13 6 0 1 8 80 6 166

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 32 9 5 3 0 0 83 8 3556
2020 Part-time 54 24 11 9 1 1 0 79 10 147
2019 Full-time 47 32 11 6 3 1 1 80 9 3807
2019 Part-time 50 28 11 5 3 1 2 80 9 166
2017 Full-time 46 35 9 6 3 1 0 81 9 3994
2017 Part-time 47 36 7 6 3 0 1 84 9 207
2014 Full-time 44 37 9 6 3 0 0 82 9 3724
2014 Part-time 54 31 10 2 2 0 1 86 4 219

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 24 10 4 2 2 1 83 7 3560
2020 Part-time 55 19 11 3 2 2 8 81 6 148

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 31 8 4 2 0 0 85 6 3566
2020 Part-time 58 27 6 4 3 1 1 87 7 147
2019 Full-time 52 30 9 6 3 1 0 82 9 3801
2019 Part-time 54 29 7 6 3 1 0 84 9 165
2017 Full-time 51 31 8 6 3 1 0 83 9 3994
2017 Part-time 53 33 4 7 3 0 0 86 10 208
2014 Full-time 48 34 8 5 3 1 0 83 9 3722
2014 Part-time 54 32 7 3 2 0 1 88 5 219

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 47 53 3563
2020 Part-time 59 41 148

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 62 18 6 1 1 4 7 91 2 3555
2020 Part-time 68 11 4 1 3 6 6 91 4 148

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 26 7 5 2 0 0 86 7 3562
2020 Part-time 64 22 7 4 2 1 0 87 6 147
2019 Full-time 57 26 8 5 3 0 0 84 8 3799
2019 Part-time 62 26 5 5 2 0 0 88 7 165
2017 Full-time 57 27 8 5 4 0 0 84 8 3985
2017 Part-time 63 24 7 5 1 0 0 87 6 208
2014 Full-time 55 30 8 5 3 0 0 84 8 3720
2014 Part-time 64 26 4 4 1 0 1 91 5 219
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 31 11 4 2 10 0 80 7 3556
2020 Part-time 52 19 14 1 0 13 0 82 2 148
2019 Full-time 36 32 13 6 3 9 0 75 10 3789
2019 Part-time 44 29 11 4 0 12 0 83 4 166
2017 Full-time 38 32 13 6 3 8 0 77 10 3993
2017 Part-time 43 35 4 5 2 11 0 88 8 208
2014 Full-time 32 36 14 5 2 11 1 76 9 3720
2014 Part-time 44 34 7 3 0 12 1 89 3 219

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 36 13 8 4 3 0 75 12 3553
2020 Part-time 48 29 10 4 0 8 0 83 5 148
2019 Full-time 31 35 16 9 5 3 0 69 15 3790
2019 Part-time 39 38 13 4 1 6 0 82 5 165
2017 Full-time 35 34 15 9 5 3 0 71 14 3993
2017 Part-time 38 37 11 7 4 4 0 78 10 207
2014 Full-time 28 36 18 10 4 4 0 66 15 3719
2014 Part-time 40 37 10 2 4 7 0 83 6 219

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 35 17 11 4 5 0 66 16 3551
2020 Part-time 39 22 13 8 1 17 0 74 11 147
2019 Full-time 22 33 20 12 6 8 0 59 19 3785
2019 Part-time 31 32 16 7 1 14 1 73 8 165
2017 Full-time 24 35 17 11 5 7 0 64 17 3985
2017 Part-time 29 35 16 7 3 9 0 71 11 208
2014 Full-time 20 34 20 12 5 9 0 60 18 3716
2014 Part-time 32 32 15 4 3 14 0 75 7 219

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 36 16 13 6 3 0 65 19 3562
2020 Part-time 41 34 6 9 4 7 0 81 13 148
2019 Full-time 21 35 17 14 9 4 0 59 24 3789
2019 Part-time 31 34 16 12 2 5 0 69 14 163
2017 Full-time 24 36 15 14 7 4 0 63 22 3993
2017 Part-time 28 39 14 10 5 5 0 70 15 206
2014 Full-time 20 37 19 13 7 5 0 59 21 3716
2014 Part-time 30 39 14 7 3 7 0 74 11 219

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 25 10 3 1 5 1 86 4 3558
2020 Part-time 60 23 7 2 0 7 2 90 2 146
2019 Full-time 61 23 8 2 1 4 0 89 3 3797
2019 Part-time 56 21 9 3 1 9 1 86 4 166
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 45 12 5 2 1 0 81 7 3555
2020 Part-time 41 42 9 4 0 3 0 86 5 148
2019 Full-time 34 44 12 6 2 1 0 80 8 3797
2019 Part-time 41 43 10 3 1 2 0 85 5 165
2017 Full-time 35 44 12 6 2 1 0 80 8 3990
2017 Part-time 43 43 8 4 0 2 0 87 4 207
2014 Full-time 32 43 15 6 2 2 0 77 8 3722
2014 Part-time 45 39 11 1 0 4 0 86 2 219

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 39 18 14 4 3 0 63 18 3533
2020 Part-time 40 35 9 6 2 9 0 82 8 146
2019 Full-time 18 36 20 16 7 3 0 56 23 3795
2019 Part-time 30 32 17 15 1 5 1 65 17 163

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 37 14 8 3 3 2 73 12 3552
2020 Part-time 41 29 7 8 4 6 5 79 13 148
2019 Full-time 31 37 14 9 4 3 2 71 13 3802
2019 Part-time 38 31 13 10 1 3 4 74 11 166
2017 Full-time 37 37 11 6 3 3 1 78 10 3985
2017 Part-time 38 36 8 7 4 2 4 80 11 208
2014 Full-time 37 39 11 6 3 4 1 79 9 3724
2014 Part-time 38 35 10 4 4 7 2 80 9 218

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 39 13 3 2 2 0 82 5 3540
2020 Part-time 56 24 9 2 0 8 0 87 3 146
2019 Full-time 38 38 15 4 2 2 0 78 7 3797
2019 Part-time 48 34 12 2 1 3 0 85 3 166

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 24 18 11 7 13 3 57 21 3543
2020 Part-time 45 21 9 7 3 11 4 78 11 147
2019 Full-time 20 24 19 12 10 13 3 53 25 3805
2019 Part-time 27 20 18 13 5 14 3 56 22 165
2017 Full-time 17 23 18 13 11 13 4 48 30 3989
2017 Part-time 22 25 13 11 10 13 7 58 26 209
2014 Full-time 14 22 19 14 13 14 4 44 33 3721
2014 Part-time 24 23 17 9 5 17 5 61 18 219

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 37 17 11 5 3 1 67 16 3543
2020 Part-time 46 32 7 4 4 6 0 84 8 147
2019 Full-time 26 36 18 12 6 2 0 63 18 3795
2019 Part-time 35 36 19 5 3 3 0 73 8 166
2017 Full-time 31 38 13 10 6 2 0 71 16 3983
2017 Part-time 34 35 11 6 5 6 3 75 12 209
2014 Full-time 28 37 16 11 5 2 0 67 17 3722
2014 Part-time 31 36 8 7 3 10 4 78 13 219

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 33 14 12 10 2 2 62 24 3558
2020 Part-time 30 27 11 6 4 8 14 73 13 146
2019 Full-time 25 34 14 13 11 2 2 61 24 3806
2019 Part-time 28 26 18 9 5 3 11 63 16 166
2017 Full-time 28 31 13 13 12 2 2 61 26 3986
2017 Part-time 23 31 8 10 12 2 13 64 27 209
2014 Full-time 20 29 15 17 14 2 2 52 32 3724
2014 Part-time 23 30 7 11 8 7 13 66 24 219

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 24 12 6 3 1 4 78 9 3558
2020 Part-time 46 23 11 6 1 0 13 79 8 148
2019 Full-time 55 23 10 5 2 1 5 82 7 3809
2019 Part-time 42 23 12 6 4 1 11 75 11 164

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 26 14 6 4 1 4 75 10 3557
2020 Part-time 49 20 7 7 3 1 13 80 12 148
2019 Full-time 47 25 14 5 3 2 4 76 9 3795
2019 Part-time 45 20 15 4 1 3 12 77 6 165

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 9 4 2 2 4 5 92 4 3546
2020 Part-time 78 8 1 0 0 1 12 98 0 147
2019 Full-time 76 8 4 1 2 4 5 92 4 3793
2019 Part-time 78 5 2 1 1 2 10 96 2 165

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 9 4 1 1 2 8 93 3 3548
2020 Part-time 71 12 2 0 0 1 14 97 1 147
2019 Full-time 79 5 2 1 1 2 11 96 2 3790
2019 Part-time 78 3 2 1 2 2 13 95 3 164

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 44 15 6 2 4 0 75 9 3546
2020 Part-time 36 32 17 8 0 5 0 72 9 148
2019 Full-time 25 44 17 7 3 4 1 72 11 3802
2019 Part-time 27 43 12 9 1 7 1 76 10 165
2017 Full-time 27 39 17 7 4 5 1 70 12 3988
2017 Part-time 29 41 15 6 2 6 1 75 9 208

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 40 9 4 2 2 0 84 6 3533
2020 Part-time 56 27 11 3 0 3 0 86 3 147
2019 Full-time 43 40 9 4 2 2 0 84 6 3781
2019 Part-time 46 37 10 3 1 2 1 85 4 165
2017 Full-time 48 36 9 3 1 2 0 86 4 3984
2017 Part-time 56 33 4 3 2 1 1 90 6 209
2014 Full-time 47 36 10 3 1 2 0 85 4 3722
2014 Part-time 54 38 4 1 1 2 0 94 2 218

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 37 11 3 1 4 0 84 5 3533
2020 Part-time 55 24 7 5 0 8 0 87 5 146
2019 Full-time 49 35 9 2 1 3 1 88 3 3792
2019 Part-time 53 33 7 1 1 4 1 90 2 164
2017 Full-time 47 34 10 2 2 4 0 86 4 3986
2017 Part-time 52 34 6 2 2 2 2 89 4 209
2014 Full-time 50 34 9 2 1 4 0 88 3 3719
2014 Part-time 61 28 4 1 0 6 0 94 1 219

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 33 14 4 1 7 1 80 5 3552
2020 Part-time 42 28 11 1 2 11 5 83 4 148

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 30 10 4 3 5 3 81 8 3550
2020 Part-time 51 28 8 5 2 5 1 85 7 145

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 31 6 3 1 0 0 89 4 3560
2020 Part-time 67 26 6 1 0 0 0 93 1 148
2019 Full-time 56 33 7 3 2 0 0 89 4 3799
2019 Part-time 63 29 4 3 1 0 1 92 4 165
2017 Full-time 55 33 7 2 2 0 0 88 4 3991
2017 Part-time 62 32 4 0 2 0 0 94 3 208
2014 Full-time 51 36 9 2 1 1 0 88 4 3721
2014 Part-time 66 29 2 1 1 1 0 96 2 218

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 30 11 5 2 1 0 82 7 3550
2020 Part-time 65 24 7 3 1 0 0 89 4 147
2019 Full-time 47 33 12 5 3 1 0 81 8 3802
2019 Part-time 56 34 6 3 1 0 1 90 4 164
2017 Full-time 48 32 11 5 3 1 0 81 8 3990
2017 Part-time 53 34 8 2 2 0 0 88 4 208
2014 Full-time 38 38 14 6 2 1 0 77 9 3724
2014 Part-time 52 33 9 5 1 0 0 85 6 219

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 33 11 5 2 0 0 82 7 3545
2020 Part-time 62 27 6 4 1 0 0 89 5 148
2019 Full-time 45 35 11 6 3 0 0 80 9 3787
2019 Part-time 53 34 9 3 1 0 1 88 4 164
2017 Full-time 46 35 11 5 2 0 0 81 8 3991
2017 Part-time 52 38 7 1 2 0 0 90 3 207
2014 Full-time 37 39 14 7 2 0 0 77 9 3724
2014 Part-time 50 35 8 4 2 0 0 86 6 219

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 26 16 7 4 3 1 73 11 3559
2020 Part-time 51 15 17 5 3 6 3 73 9 147
2019 Full-time 39 27 17 8 6 3 0 68 14 3808
2019 Part-time 53 25 7 6 3 2 4 83 10 165
2017 Full-time 40 26 15 9 5 4 0 69 15 3990
2017 Part-time 41 28 12 6 4 6 2 75 11 207
2014 Full-time 35 28 18 10 5 4 0 66 16 3724
2014 Part-time 42 25 15 7 5 3 2 71 13 219
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 25 41 34 3566
2020 Part-time 23 41 36 148
2019 Full-time 27 38 35 3807
2019 Part-time 27 41 32 165
2017 Full-time 24 44 32 3995
2017 Part-time 27 41 32 209
2014 Full-time 23 43 34 3725
2014 Part-time 32 41 27 219

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 16 41 21 3 14 6 899
2020 Part-time 15 5 12 2 61 4 36
2019 Full-time 13 38 26 4 13 5 1011
2019 Part-time 22 16 10 11 42 0 42
2017 Full-time 12 47 24 3 7 7 959
2017 Part-time 22 20 13 7 31 8 57
2014 Full-time 14 47 23 7 9999 9 850
2014 Part-time 11 28 17 18 9999 27 64
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 6 94 3559
2020 Part-time 4 96 148
2019 Full-time 8 92 3807
2019 Part-time 5 95 164

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 16 14 4 2 33 9 65 11 3550
2020 Part-time 29 9 12 3 1 41 6 71 7 148
2019 Full-time 21 17 15 5 4 29 10 61 14 3803
2019 Part-time 24 9 15 2 1 25 24 63 7 165
2017 Full-time 21 18 15 4 3 29 8 64 12 3987
2017 Part-time 25 18 9 4 3 30 10 73 12 208
2014 Full-time 18 19 15 4 3 31 9 63 12 3721
2014 Part-time 18 14 14 2 1 36 15 65 6 219

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 31 12 3 2 10 1 80 6 3554
2020 Part-time 44 23 9 2 1 21 1 85 4 148
2019 Full-time 41 32 12 4 2 8 1 80 7 3809
2019 Part-time 47 27 11 3 1 10 2 83 4 165
2017 Full-time 38 33 12 3 2 10 1 80 7 3982
2017 Part-time 45 34 8 3 2 8 0 86 6 208
2014 Full-time 34 34 14 3 1 12 2 78 5 3720
2014 Part-time 33 32 10 3 1 16 4 82 5 218
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 16 14 3 2 35 7 68 8 3545
2020 Part-time 30 9 11 3 0 43 4 72 6 146
2019 Full-time 22 16 16 3 2 33 9 65 8 3801
2019 Part-time 24 9 13 3 0 30 21 68 6 165
2017 Full-time 22 17 15 2 2 35 8 68 7 3988
2017 Part-time 24 19 7 3 2 37 8 78 10 208
2014 Full-time 19 19 15 2 1 36 8 68 6 3719
2014 Part-time 20 19 9 1 0 42 10 80 2 219

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 31 12 3 2 9 1 82 5 3552
2020 Part-time 47 21 9 3 0 19 1 85 4 147
2019 Full-time 42 30 12 2 2 10 2 81 5 3801
2019 Part-time 50 23 10 3 0 12 2 85 4 164
2017 Full-time 40 31 11 2 1 12 2 83 4 3985
2017 Part-time 42 30 10 2 2 13 1 84 5 208
2014 Full-time 35 33 13 2 1 14 2 81 3 3719
2014 Part-time 36 35 6 1 0 19 2 90 2 219
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 23 11 6 6 0 2 77 12 3557
2020 Part-time 60 17 8 7 5 0 2 79 12 147

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 28 11 4 3 0 1 81 7 3556
2020 Part-time 47 25 15 3 8 0 0 73 12 147
2019 Full-time 48 29 12 5 4 0 1 78 10 3804
2019 Part-time 45 30 17 5 3 1 0 76 7 165
2017 Full-time 41 27 16 8 6 0 2 69 14 3987
2017 Part-time 27 32 18 11 10 0 3 60 22 208

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 26 26 15 12 0 0 46 28 3560
2020 Part-time 32 35 20 8 2 0 2 69 11 148
2019 Full-time 24 30 24 12 8 0 1 55 21 3801
2019 Part-time 38 27 23 6 3 1 0 66 10 165
2017 Full-time 21 30 26 13 8 0 1 52 22 3990
2017 Part-time 30 33 23 8 4 0 2 64 12 209

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 29 21 12 8 0 1 58 20 3552
2020 Part-time 50 27 17 3 2 0 1 78 5 146
2019 Full-time 34 30 19 9 6 0 1 66 15 3792
2019 Part-time 44 31 16 5 2 1 1 76 7 165
2017 Full-time 29 31 21 11 5 0 2 61 17 3976
2017 Part-time 39 30 15 7 4 0 6 73 11 207

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 23 22 14 12 1 1 51 27 3555
2020 Part-time 41 28 18 5 4 1 3 72 9 147
2019 Full-time 27 27 21 13 9 1 1 56 23 3787
2019 Part-time 43 25 15 6 6 1 3 71 13 164
2017 Full-time 25 26 23 14 8 1 3 53 23 3987
2017 Part-time 35 29 15 10 5 2 5 68 16 209

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 25 15 8 7 0 3 68 16 3539
2020 Part-time 67 17 6 4 0 0 6 90 4 148
2019 Full-time 58 20 9 4 3 0 5 82 8 3790
2019 Part-time 66 15 3 4 2 1 9 90 7 164
2017 Full-time 47 24 11 5 3 1 10 79 9 3982
2017 Part-time 55 19 7 3 1 0 15 86 6 207

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 28 20 13 10 0 0 56 24 3552
2020 Part-time 38 24 19 13 5 0 2 63 18 147
2019 Full-time 37 30 19 8 6 0 1 67 14 3796
2019 Part-time 43 23 17 9 6 1 1 67 16 165
2017 Full-time 33 32 20 9 6 0 1 65 15 3977
2017 Part-time 34 25 21 10 6 1 3 62 17 208

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 25 18 9 8 0 7 62 19 3550
2020 Part-time 45 22 15 4 3 0 11 75 8 148

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 35 18 6 3 1 1 72 10 3552
2020 Part-time 55 24 13 4 1 2 1 81 5 145
2019 Full-time 33 36 19 7 4 1 1 70 11 3791
2019 Part-time 41 37 13 4 3 1 1 80 8 163
2017 Full-time 32 34 20 8 4 1 2 67 13 3975
2017 Part-time 35 35 16 8 3 1 3 72 11 208

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 34 22 11 6 0 1 61 18 3548
2020 Part-time 44 34 12 6 2 1 1 80 8 148
2019 Full-time 27 33 22 11 6 0 1 61 17 3797
2019 Part-time 42 31 13 9 3 1 1 75 12 164
2017 Full-time 26 35 21 11 5 1 1 63 16 3978
2017 Part-time 35 33 18 6 6 1 2 70 12 209

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 33 17 9 5 0 1 68 14 3552
2020 Part-time 44 33 14 4 3 0 1 78 7 148
2019 Full-time 32 32 19 8 6 0 1 66 15 3797
2019 Part-time 44 33 10 7 3 1 1 79 11 163
2017 Full-time 32 33 19 9 5 0 2 66 15 3976
2017 Part-time 38 33 17 7 2 0 3 73 9 208

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 25 13 6 5 0 1 77 11 3542
2020 Part-time 64 21 6 4 3 1 0 86 7 146
2019 Full-time 47 27 13 7 5 0 1 75 12 3794
2019 Part-time 59 23 11 3 3 1 1 84 6 164

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 31 22 12 6 0 1 59 19 3555
2020 Part-time 35 31 18 9 8 0 0 66 16 148

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 32 21 10 5 0 1 63 15 3553
2020 Part-time 35 34 16 6 6 1 2 71 13 147
2019 Full-time 38 31 18 8 4 0 1 70 12 3795
2019 Part-time 45 29 17 5 3 1 0 75 8 163
2017 Full-time 34 34 18 8 4 1 2 69 13 3967
2017 Part-time 42 28 15 7 4 1 4 73 12 207

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 29 15 5 3 0 1 77 8 3536
2020 Part-time 51 29 13 4 0 0 1 82 5 148
2019 Full-time 59 22 9 4 3 0 2 84 7 3791
2019 Part-time 55 26 8 5 2 1 3 83 8 163
2017 Full-time 55 23 11 5 3 0 2 80 8 3984
2017 Part-time 53 22 13 6 3 0 3 77 9 208

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 38 21 9 5 0 0 65 13 3552
2020 Part-time 32 39 20 7 1 0 2 72 9 147

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 15 6 2 2 0 6 90 4 3540
2020 Part-time 64 23 3 6 0 1 3 91 6 148
2019 Full-time 76 10 3 1 1 1 7 94 2 3793
2019 Part-time 81 7 2 1 1 1 7 96 2 164
2017 Full-time 76 11 4 2 3 1 4 91 5 3978
2017 Part-time 80 7 2 3 3 0 5 92 6 208

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 83 7 3 1 2 1 3 94 3 3539
2020 Part-time 89 6 1 2 0 0 2 97 2 147
2019 Full-time 77 10 4 2 3 1 3 91 5 3798
2019 Part-time 86 4 3 3 1 1 3 93 4 164
2017 Full-time 61 24 8 3 2 0 3 87 5 3983
2017 Part-time 66 18 7 5 1 0 3 88 6 209

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 73 17 5 2 1 0 2 92 3 3545
2020 Part-time 85 7 5 2 0 0 1 93 2 147
2019 Full-time 63 23 7 3 2 0 1 88 5 3790
2019 Part-time 73 16 5 3 1 1 2 91 4 161
2017 Full-time 63 18 8 4 4 0 3 84 8 3987
2017 Part-time 67 17 6 3 3 0 4 88 7 208

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 73 14 6 3 3 0 2 89 5 3548
2020 Part-time 78 11 5 4 0 1 1 91 4 145
2019 Full-time 65 18 8 3 4 0 2 84 7 3785
2019 Part-time 76 14 5 2 2 1 1 91 3 164
2017 Full-time 56 15 5 2 1 0 20 89 4 3973
2017 Part-time 60 12 3 0 0 1 25 96 1 205

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 14 5 1 1 0 16 92 3 3548
2020 Part-time 68 5 1 2 0 0 23 95 3 147
2019 Full-time 60 13 5 2 1 0 18 89 4 3780
2019 Part-time 67 3 3 1 1 1 24 94 2 164
2017 Full-time 71 14 4 1 1 0 9 93 2 3962
2017 Part-time 70 14 3 2 0 1 10 94 2 208

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 12 4 1 1 1 5 94 2 3548
2020 Part-time 81 8 1 0 1 0 8 98 1 148
2019 Full-time 75 13 4 1 1 0 5 94 2 3789
2019 Part-time 80 9 3 0 0 1 6 96 0 164
2017 Full-time 70 15 5 2 4 1 4 88 6 3983
2017 Part-time 56 15 7 7 6 0 8 78 15 209

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 17 7 3 3 1 2 87 6 3554
2020 Part-time 67 13 5 7 5 0 3 83 12 147
2019 Full-time 74 13 4 2 3 0 3 90 5 3800
2019 Part-time 73 12 5 1 6 1 2 87 7 163
2017 Full-time 51 29 11 4 2 0 2 82 7 3981
2017 Part-time 50 26 14 5 1 0 3 79 6 208

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 31 14 5 3 0 1 78 8 3553
2020 Part-time 43 31 15 6 3 0 2 76 9 148
2019 Full-time 54 26 12 4 2 0 2 82 6 3793
2019 Part-time 55 22 14 6 2 1 0 77 8 162

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 42 19 6 3 0 0 73 9 3560
2020 Part-time 38 37 19 5 1 0 0 75 6 148

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 33 34 13 5 0 0 49 17 3561
2020 Part-time 26 40 24 8 1 0 0 67 9 148
2019 Full-time 21 35 31 9 4 0 0 56 13 3801
2019 Part-time 28 40 25 4 2 1 0 69 6 165
2017 Full-time 14 34 36 11 4 0 1 48 16 3995
2017 Part-time 20 36 32 8 5 0 1 56 12 209

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 19 38 23 11 0 0 34 28 3558
2020 Part-time 7 13 38 27 15 0 1 42 20 148
2019 Full-time 8 16 36 27 12 0 0 40 24 3787
2019 Part-time 3 11 36 26 22 1 0 49 14 164
2017 Full-time 6 16 38 26 13 0 1 39 23 3992
2017 Part-time 4 12 35 31 18 0 0 49 16 208

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 38 9 3 1 2 0 86 5 3544
2020 Part-time 49 29 11 3 1 7 0 84 4 148
2019 Full-time 35 42 13 5 2 3 0 79 7 3794
2019 Part-time 38 36 15 4 1 5 1 78 6 164
2017 Full-time 25 43 16 7 4 6 0 72 11 3992
2017 Part-time 25 46 14 5 3 6 1 77 9 209

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 33 13 8 4 4 0 74 12 3547
2020 Part-time 50 26 13 4 2 5 0 80 6 148

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 30 11 10 7 2 0 72 17 3555
2020 Part-time 43 25 9 10 9 5 0 71 20 147

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 28 10 3 2 4 1 84 6 3536
2020 Part-time 53 23 13 2 3 6 1 81 5 147

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 35 15 7 3 1 0 75 10 3551
2020 Part-time 44 35 10 8 0 3 1 82 8 148
2019 Full-time 31 40 15 8 4 2 0 72 13 3808
2019 Part-time 37 40 11 7 2 2 0 79 10 165
2017 Full-time 25 42 16 9 5 3 0 69 14 3994
2017 Part-time 28 44 16 6 5 1 0 73 11 208

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 38 7 4 1 1 0 87 5 3561
2020 Part-time 59 32 4 3 0 1 0 93 4 148

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 35 9 4 1 1 0 86 5 3547
2020 Part-time 61 30 4 2 0 2 0 93 2 148

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 35 19 6 2 1 2 73 8 3540
2020 Part-time 43 30 18 5 1 2 2 76 6 148

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 31 12 3 1 2 3 84 4 3553
2020 Part-time 55 22 10 2 0 5 7 87 2 148

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 79 15 2 0 0 2 1 97 0 3552
2020 Part-time 83 9 1 0 0 7 1 99 0 146

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 31 6 2 1 1 0 91 3 3538
2020 Part-time 60 24 6 3 1 6 0 89 4 148

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 29 8 5 3 1 0 84 8 3545
2020 Part-time 58 20 8 5 2 6 1 84 7 148

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 27 7 3 1 1 1 89 4 3553
2020 Part-time 65 24 4 1 0 3 3 94 1 147

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 47 14 13 3 1 1 69 16 1445
2020 Part-time 22 48 22 3 4 0 0 71 7 27
2019 Full-time 18 46 14 11 4 3 5 69 16 1395
2019 Part-time 14 38 18 9 0 6 15 66 11 33

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 97 3 1448
2020 Part-time 93 7 27

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 33 20 21 10 1 1 48 32 1392
2020 Part-time 12 32 20 28 4 4 0 46 33 25
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 3524
2020 Part-time 4 96 144

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 11 89 3531
2020 Part-time 7 93 143
2019 Full-time 12 88 3804
2019 Part-time 9 91 165
2017 Full-time 13 87 3984
2017 Part-time 17 83 209
2014 Full-time 10 90 3717
2014 Part-time 10 90 218

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 55 45 392
2020 Part-time 58 42 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 82 18 392
2020 Part-time 85 15 14
2019 Full-time 86 14 458
2019 Part-time 93 7 15
2017 Full-time 81 19 505
2017 Part-time 81 19 33
2014 Full-time 83 17 380
2014 Part-time 90 10 23

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 36 5 6 2 1 0 88 8 321
2020 Part-time 49 25 17 9 0 0 0 74 9 12
2019 Full-time 49 31 6 9 4 0 0 81 13 392
2019 Part-time 42 37 0 14 6 0 0 79 21 13
2017 Full-time 49 37 4 5 5 0 0 86 10 410
2017 Part-time 63 30 0 3 4 0 0 93 7 27
2014 Full-time 54 33 4 5 3 1 0 87 8 316
2014 Part-time 55 25 4 16 0 0 0 80 16 21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 31 8 4 1 3 3 86 6 3548
2020 Part-time 54 26 8 3 2 3 3 86 6 147
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 73 15 2 89 11 3566
2020 Part-time 20 51 26 4 72 28 148

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 58 42 323
2020 Part-time 56 44 26

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 24 14 19 16 2 5 48 37 325
2020 Part-time 17 35 18 8 22 0 0 52 30 26

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 18 14 18 20 2 11 39 44 325
2020 Part-time 25 20 18 13 14 3 7 50 30 26

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 15 8 4 2 3 13 83 7 3555
2020 Part-time 52 7 5 3 1 5 27 87 5 148
2019 Full-time 55 17 10 5 5 1 8 79 11 3784
2019 Part-time 62 9 6 4 1 3 15 87 6 162
Report a problem on this page
Date modified: