2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	43	4	7	2	88	8	9424
2020	Term	57	36	3	4	1	93	5	1450
2020	Casual	52	37	3	5	3	90	8	143
2020	Student	63	32	1	3	1	95	4	106

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	18	3	1	1	0	0	95	2	9389
2020	Term	82	15	1	1	1	0	0	98	2	1445
2020	Casual	82	12	1	1	3	1	0	94	4	142
2020	Student	90	8	2	0	1	0	0	97	1	106
2017	Indeterminate (permanent)	64	26	5	3	1	0	1	91	4	7398
2017	Term	72	22	3	1	1	0	1	95	3	743
2017	Casual	75	15	3	4	1	1	1	92	5	141
2017	Student	64	24	4	5	2	0	2	89	7	72
2014	Indeterminate (permanent)	64	27	4	3	1	0	1	92	4	8231
2014	Term	69	25	3	3	0	0	0	94	3	411
2014	Casual	79	15	3	2	0	1	0	95	3	154
2014	Student	78	14	5	3	0	0	1	92	3	115

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	37	7	6	2	0	1	85	7	9401
2020	Term	52	35	6	5	1	0	0	87	7	1450
2020	Casual	45	41	7	3	3	0	1	86	6	143
2020	Student	48	35	8	6	4	0	0	83	9	106
2019	Indeterminate (permanent)	43	36	8	9	4	0	0	79	13	8563
2019	Term	53	34	6	5	2	0	0	87	7	1446
2019	Casual	52	34	5	7	1	0	1	87	8	292
2019	Student	68	23	4	3	2	0	0	91	5	305
2017	Indeterminate (permanent)	39	39	8	9	5	0	0	78	14	7408
2017	Term	45	36	8	8	3	0	0	81	11	746
2017	Casual	52	25	6	10	4	1	2	79	15	140
2017	Student	49	37	5	4	5	0	0	86	9	72
2014	Indeterminate (permanent)	42	38	7	8	4	0	0	80	13	8227
2014	Term	43	43	6	5	2	0	0	86	7	412
2014	Casual	55	32	7	3	3	0	1	88	5	154
2014	Student	57	37	3	3	1	0	0	93	4	115

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	39	11	9	3	1	77	11	9383
2020	Term	37	38	10	11	3	0	76	14	1446
2020	Casual	49	34	10	2	3	1	85	6	142
2020	Student	54	31	8	6	2	0	85	8	106
2019	Indeterminate (permanent)	29	40	13	12	5	0	70	17	8542
2019	Term	24	39	13	16	7	0	64	24	1446
2019	Casual	43	31	12	10	3	2	75	13	291
2019	Student	44	33	12	8	3	0	78	11	303
2018	Indeterminate (permanent)	25	44	11	13	6	0	70	19	7432
2018	Term	25	46	9	13	6	0	71	20	1126
2018	Casual	41	36	9	8	4	3	79	12	146
2018	Student	41	38	11	8	1	0	79	9	97
2017	Indeterminate (permanent)	26	40	12	14	8	0	66	22	7410
2017	Term	26	40	11	15	9	0	65	24	746
2017	Casual	34	26	13	16	8	3	62	25	140
2017	Student	40	34	17	6	2	2	75	8	72
2014	Indeterminate (permanent)	24	38	13	15	9	0	63	24	8234
2014	Term	32	39	12	10	6	1	72	16	411
2014	Casual	36	37	8	10	4	5	77	14	154
2014	Student	42	43	4	8	2	2	86	10	115

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	34	7	5	1	0	0	87	6	9355
2020	Term	58	30	6	3	1	0	0	89	5	1436
2020	Casual	55	32	7	2	2	1	1	89	4	142
2020	Student	66	26	3	3	2	0	0	92	5	106
2019	Indeterminate (permanent)	47	37	8	5	2	0	0	85	7	8514
2019	Term	54	32	8	4	2	0	0	86	6	1436
2019	Casual	61	26	7	4	2	0	0	87	6	291
2019	Student	68	21	6	3	1	1	0	90	4	303
2017	Indeterminate (permanent)	46	38	7	5	2	0	0	85	8	7386
2017	Term	52	35	8	4	1	0	0	87	5	746
2017	Casual	51	40	6	3	0	0	1	91	3	141
2017	Student	50	37	7	3	1	2	0	89	4	72
2014	Indeterminate (permanent)	44	40	8	5	2	0	0	84	7	8229
2014	Term	51	37	7	4	1	0	0	88	5	409
2014	Casual	59	32	5	3	1	0	0	91	4	154
2014	Student	69	26	2	2	1	1	0	96	3	114

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	31	10	6	3	0	0	81	9	9395
2020	Term	56	29	9	3	2	1	1	86	5	1448
2020	Casual	62	27	5	4	2	0	0	89	6	143
2020	Student	64	25	6	2	1	1	1	91	3	106
2019	Indeterminate (permanent)	48	33	10	6	4	0	0	81	10	8539
2019	Term	52	31	8	5	2	0	1	85	7	1446
2019	Casual	60	24	7	2	2	2	2	88	4	293
2019	Student	60	23	7	4	1	3	2	87	5	304
2018	Indeterminate (permanent)	44	35	10	7	4	0	0	79	10	7421
2018	Term	51	32	10	4	2	1	1	84	6	1120
2018	Casual	60	25	5	5	1	1	1	88	7	146
2018	Student	52	33	8	3	1	1	2	87	4	98
2017	Indeterminate (permanent)	41	36	10	8	5	0	0	77	13	7399
2017	Term	53	30	9	4	2	1	1	85	6	745
2017	Casual	62	24	8	3	1	1	2	88	4	141
2017	Student	56	31	9	2	0	0	2	89	2	72
2014	Indeterminate (permanent)	35	36	14	9	5	0	1	72	15	8228
2014	Term	43	35	10	7	3	0	2	80	9	412
2014	Casual	50	26	11	1	3	3	7	84	4	154
2014	Student	57	27	8	2	1	2	3	89	3	115

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	39	11	6	3	0	80	9	9409
2020	Term	49	36	9	5	2	0	85	6	1450
2020	Casual	54	29	11	4	1	0	83	6	143
2020	Student	50	36	11	2	1	0	86	3	106
2019	Indeterminate (permanent)	36	41	12	7	4	0	77	11	8564
2019	Term	45	35	10	6	4	0	81	10	1449
2019	Casual	48	34	10	4	3	0	83	7	290
2019	Student	38	36	16	5	5	0	74	10	305
2018	Indeterminate (permanent)	34	41	13	8	5	0	75	13	7395
2018	Term	41	40	11	5	3	0	81	8	1119
2018	Casual	46	42	4	6	1	0	88	7	145
2018	Student	27	44	19	5	4	1	72	9	97
2017	Indeterminate (permanent)	30	45	11	8	5	0	75	13	7414
2017	Term	42	43	9	4	2	0	86	6	744
2017	Casual	48	43	5	4	0	0	91	4	141
2017	Student	34	42	16	7	0	0	76	8	72
2014	Indeterminate (permanent)	28	45	13	9	5	0	73	14	8234
2014	Term	38	44	10	6	2	0	82	8	411
2014	Casual	40	43	6	8	3	0	82	11	154
2014	Student	32	53	10	4	2	0	84	5	115

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	37	14	9	4	0	0	73	14	9419
2020	Term	41	35	14	7	3	0	1	77	9	1453
2020	Casual	53	35	4	4	3	1	0	89	7	142
2020	Student	59	30	3	5	1	2	0	91	6	106
2019	Indeterminate (permanent)	28	38	16	11	7	0	0	66	18	8557
2019	Term	31	37	17	9	5	1	0	69	14	1451
2019	Casual	46	34	12	4	2	0	1	81	7	293
2019	Student	48	33	11	5	2	0	1	82	7	305
2018	Indeterminate (permanent)	27	35	18	11	9	0	0	62	20	7418
2018	Term	30	35	19	10	5	1	0	66	15	1118
2018	Casual	52	25	12	6	3	1	1	78	10	146
2018	Student	38	40	14	5	3	0	0	78	8	98
2017	Indeterminate (permanent)	24	35	18	13	10	0	0	59	23	7410
2017	Term	35	37	16	8	4	0	0	72	12	744
2017	Casual	46	37	10	7	0	0	0	83	7	141
2017	Student	47	41	4	6	0	2	0	90	7	72
2014	Indeterminate (permanent)	20	36	19	15	10	0	0	57	24	8231
2014	Term	29	39	19	9	4	0	0	68	13	412
2014	Casual	46	32	11	5	5	0	1	79	10	154
2014	Student	50	37	10	3	2	0	0	86	4	115

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	42	10	8	2	0	0	80	10	9371
2020	Term	44	40	9	6	1	0	0	84	7	1444
2020	Casual	52	33	9	3	3	0	0	85	6	143
2020	Student	48	37	9	6	1	0	0	85	7	105
2019	Indeterminate (permanent)	30	44	12	10	4	0	0	74	14	8529
2019	Term	37	39	11	9	3	0	0	77	12	1446
2019	Casual	46	37	10	7	1	0	0	83	7	292
2019	Student	38	38	12	8	3	0	0	77	11	304
2018	Indeterminate (permanent)	28	42	13	10	6	0	0	70	16	7425
2018	Term	38	39	12	7	3	0	0	77	11	1123
2018	Casual	46	34	6	12	2	1	0	80	14	146
2018	Student	20	41	23	9	5	1	0	62	14	98
2017	Indeterminate (permanent)	27	42	13	11	6	0	0	69	17	7413
2017	Term	36	42	11	6	4	0	0	78	10	745
2017	Casual	43	37	13	3	3	1	1	81	6	141
2017	Student	30	47	15	7	2	0	0	77	9	72

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	37	9	4	2	0	0	86	5	9375
2020	Term	56	33	7	2	1	0	0	90	3	1440
2020	Casual	64	27	5	1	2	1	0	92	3	142
2020	Student	58	36	3	1	2	0	0	94	3	105
2019	Indeterminate (permanent)	42	40	11	5	2	0	0	82	7	8524
2019	Term	49	37	8	4	2	0	0	86	6	1444
2019	Casual	55	30	9	4	0	1	0	86	5	293
2019	Student	49	32	11	6	3	0	0	81	8	304
2018	Indeterminate (permanent)	41	42	10	4	2	0	0	84	7	7408
2018	Term	51	38	6	3	1	0	0	90	4	1118
2018	Casual	52	39	4	4	0	0	1	92	4	147
2018	Student	38	42	13	5	1	1	0	80	6	98
2017	Indeterminate (permanent)	36	44	11	5	4	0	0	80	9	7407
2017	Term	48	37	8	4	1	1	0	86	5	744
2017	Casual	51	36	9	4	1	0	0	86	5	141
2017	Student	36	47	11	5	2	0	0	83	7	72
2014	Indeterminate (permanent)	35	43	13	6	3	1	0	78	9	8229
2014	Term	41	46	7	4	2	0	0	87	5	410
2014	Casual	50	36	7	5	0	2	0	88	5	154
2014	Student	38	47	9	4	0	1	0	86	5	115

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	37	13	8	4	0	0	74	12	9404
2020	Term	43	36	13	5	2	0	0	80	8	1450
2020	Casual	54	34	8	3	2	0	0	88	5	143
2020	Student	56	31	9	2	1	1	0	88	3	105
2019	Indeterminate (permanent)	32	38	14	10	6	0	0	70	16	8550
2019	Term	36	35	16	8	5	0	0	71	13	1448
2019	Casual	50	30	11	5	3	0	0	81	8	293
2019	Student	44	37	11	5	2	0	0	81	8	305
2018	Indeterminate (permanent)	29	38	16	10	7	0	0	67	17	7399
2018	Term	35	38	16	7	3	1	0	74	10	1115
2018	Casual	48	35	10	4	1	0	1	84	6	145
2018	Student	34	48	10	4	4	0	0	82	8	98
2017	Indeterminate (permanent)	26	37	16	11	9	0	0	63	21	7406
2017	Term	39	38	13	6	4	0	0	77	10	742
2017	Casual	48	38	9	5	0	0	0	86	5	140
2017	Student	42	44	8	6	2	0	0	85	7	72

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	33	9	3	1	0	87	4	9377
2020	Term	60	30	7	2	1	0	89	3	1438
2020	Casual	62	25	9	2	2	0	87	4	143
2020	Student	53	36	8	1	1	1	90	2	106
2019	Indeterminate (permanent)	50	35	10	3	2	0	85	5	8516
2019	Term	57	29	9	3	2	0	86	5	1441
2019	Casual	55	29	13	1	1	0	84	2	291
2019	Student	44	34	14	5	3	0	78	8	304
2018	Indeterminate (permanent)	49	35	10	4	2	0	84	6	7378
2018	Term	57	32	8	2	1	0	89	3	1110
2018	Casual	51	36	7	4	2	0	87	6	146
2018	Student	27	48	18	5	1	1	75	6	98
2017	Indeterminate (permanent)	48	36	9	4	2	0	85	6	7398
2017	Term	61	31	7	1	1	0	92	2	745
2017	Casual	60	32	8	1	0	0	92	1	140
2017	Student	43	44	13	0	0	0	87	0	72
2014	Indeterminate (permanent)	57	31	9	3	1	0	87	4	8229
2014	Term	68	24	4	3	1	0	93	3	411
2014	Casual	62	30	4	3	1	0	92	4	154
2014	Student	48	43	7	3	0	0	91	3	115

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	37	13	9	4	0	0	74	13	9376
2020	Term	35	32	19	8	4	1	1	69	13	1449
2020	Casual	48	31	11	5	4	0	0	79	9	143
2020	Student	46	39	7	3	1	1	4	89	4	106
2019	Indeterminate (permanent)	31	38	15	10	6	0	0	69	16	8526
2019	Term	30	33	19	10	6	1	1	64	16	1445
2019	Casual	39	36	14	6	3	0	1	77	9	293
2019	Student	40	33	14	6	6	0	1	75	11	304
2018	Indeterminate (permanent)	29	38	14	11	7	0	0	68	18	7378
2018	Term	27	36	20	9	5	1	1	65	15	1117
2018	Casual	40	40	12	5	3	0	1	80	8	146
2018	Student	26	53	9	7	4	0	1	79	11	97
2017	Indeterminate (permanent)	27	39	14	11	8	0	0	67	19	7390
2017	Term	32	36	17	9	3	1	1	69	13	744
2017	Casual	42	31	17	6	2	1	2	75	8	140
2017	Student	26	52	16	4	0	0	2	80	4	72
2014	Indeterminate (permanent)	21	41	14	14	9	0	0	62	23	8228
2014	Term	24	42	17	11	4	0	1	67	16	412
2014	Casual	37	31	13	10	8	0	3	69	18	154
2014	Student	23	48	19	5	2	1	2	74	7	115

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	33	14	7	4	0	0	75	11	9399
2020	Term	41	33	16	6	3	1	1	74	9	1445
2020	Casual	56	21	13	5	3	1	0	78	9	143
2020	Student	52	35	8	3	1	2	0	88	4	106
2019	Indeterminate (permanent)	36	34	16	8	5	0	0	71	14	8545
2019	Term	36	34	18	7	5	0	1	70	12	1448
2019	Casual	49	33	10	5	2	0	0	82	7	293
2019	Student	46	33	11	7	3	0	1	79	10	304
2018	Indeterminate (permanent)	33	35	16	9	6	0	0	68	16	7382
2018	Term	35	34	18	8	4	0	1	69	12	1115
2018	Casual	50	31	10	6	2	0	1	81	9	145
2018	Student	34	44	12	7	3	0	0	78	10	98
2017	Indeterminate (permanent)	32	35	15	10	7	0	0	67	17	7393
2017	Term	39	33	17	8	3	1	0	72	11	745
2017	Casual	47	32	14	6	1	0	1	79	7	140
2017	Student	37	44	9	11	0	0	0	81	11	72
2014	Indeterminate (permanent)	26	38	17	11	8	0	0	64	19	8232
2014	Term	34	38	16	9	3	0	1	72	12	411
2014	Casual	41	38	9	5	6	0	1	80	11	154
2014	Student	40	42	10	5	3	1	0	82	7	115

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	40	11	7	3	0	0	79	10	9324
2020	Term	44	38	10	6	2	0	0	82	8	1441
2020	Casual	60	29	4	3	3	0	0	90	6	142
2020	Student	61	30	7	1	1	1	0	91	2	105
2019	Indeterminate (permanent)	32	42	13	9	4	0	0	75	12	8447
2019	Term	38	38	12	8	3	0	0	77	11	1438
2019	Casual	53	32	10	3	1	0	0	86	4	286
2019	Student	51	37	6	3	1	1	1	90	4	303
2018	Indeterminate (permanent)	30	37	16	10	6	0	0	67	17	7388
2018	Term	36	37	13	9	4	0	0	74	13	1114
2018	Casual	52	28	11	7	1	1	0	81	8	147
2018	Student	26	50	14	6	2	0	2	77	8	98
2017	Indeterminate (permanent)	29	38	15	11	6	0	0	68	18	7391
2017	Term	42	37	10	7	4	0	0	79	11	745
2017	Casual	51	35	10	4	0	0	0	86	4	140
2017	Student	45	46	6	3	0	0	0	91	3	72
2014	Indeterminate (permanent)	27	40	16	11	6	0	0	67	17	8228
2014	Term	38	40	14	6	2	0	0	78	8	412
2014	Casual	46	32	13	4	2	2	1	81	6	153
2014	Student	41	47	7	2	2	0	2	90	3	115

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	38	9	5	2	0	84	7	9417
2020	Term	60	28	7	3	2	0	89	5	1452
2020	Casual	67	20	8	2	2	1	88	4	142
2020	Student	57	34	7	2	1	0	91	3	106
2019	Indeterminate (permanent)	42	40	11	5	3	0	81	8	8570
2019	Term	55	31	8	3	2	0	87	6	1448
2019	Casual	56	30	9	3	1	1	87	4	292
2019	Student	46	40	7	5	3	0	86	8	305
2018	Indeterminate (permanent)	38	40	12	6	3	0	79	9	7408
2018	Term	53	33	9	3	2	0	86	5	1122
2018	Casual	52	38	7	3	1	0	90	3	147
2018	Student	28	52	11	7	2	0	80	9	98
2017	Indeterminate (permanent)	37	41	11	6	4	0	78	10	7383
2017	Term	55	35	6	3	1	0	90	4	744
2017	Casual	63	27	5	5	0	0	90	5	137
2017	Student	43	37	16	2	2	0	80	4	72
2014	Indeterminate (permanent)	35	42	13	6	4	0	78	10	8222
2014	Term	50	37	8	4	1	0	87	5	411
2014	Casual	50	34	6	6	3	1	84	9	154
2014	Student	41	46	11	2	0	0	87	2	115

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	32	17	8	5	0	1	70	13	9380
2020	Term	50	30	14	3	2	1	1	81	5	1448
2020	Casual	64	25	8	2	1	0	1	90	3	143
2020	Student	69	28	1	1	1	0	0	97	2	106
2019	Indeterminate (permanent)	35	34	17	8	5	0	1	70	12	8535
2019	Term	47	32	14	4	2	0	1	80	5	1445
2019	Casual	64	27	6	1	0	0	1	93	1	290
2019	Student	76	19	3	1	0	0	1	96	1	305
2018	Indeterminate (permanent)	34	32	18	9	5	0	1	67	15	7442
2018	Term	47	32	13	3	2	1	2	81	5	1123
2018	Casual	59	29	7	1	2	0	2	91	3	147
2018	Student	65	30	4	1	0	0	0	95	1	98
2017	Indeterminate (permanent)	33	35	17	9	5	0	1	69	14	7412
2017	Term	48	34	10	4	1	1	2	84	6	746
2017	Casual	53	32	10	2	1	0	2	87	3	140
2017	Student	53	42	5	0	0	0	0	95	0	72
2014	Indeterminate (permanent)	36	34	17	7	4	0	1	71	12	8235
2014	Term	57	29	9	3	2	0	0	86	6	412
2014	Casual	63	26	6	2	1	1	1	91	3	154
2014	Student	58	34	5	3	0	0	0	92	3	115

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	24	37	21	8	1	1	30	33	9404
2020	Term	8	19	32	23	16	1	2	39	28	1450
2020	Casual	5	15	27	33	18	1	1	52	20	143
2020	Student	2	9	23	37	24	4	2	64	12	106
2019	Indeterminate (permanent)	11	28	35	17	7	1	1	24	40	8565
2019	Term	10	25	31	18	12	1	1	31	37	1445
2019	Casual	5	14	29	21	26	2	3	49	20	289
2019	Student	4	13	29	29	22	1	2	52	18	303
2018	Indeterminate (permanent)	12	28	36	16	6	0	2	22	41	7421
2018	Term	10	23	30	22	12	2	2	35	33	1119
2018	Casual	5	19	25	28	19	2	2	49	25	145
2018	Student	7	22	27	25	14	3	2	41	30	97
2017	Indeterminate (permanent)	14	28	34	15	6	1	3	21	43	7380
2017	Term	7	18	35	21	14	2	3	37	26	740
2017	Casual	5	16	33	22	16	2	6	42	23	140
2017	Student	9	13	38	22	10	2	5	35	24	72
2014	Indeterminate (permanent)	12	30	35	14	5	1	2	20	44	8222
2014	Term	5	21	34	21	13	2	4	36	28	410
2014	Casual	4	20	32	22	12	4	6	38	26	153
2014	Student	6	15	31	22	20	3	3	45	23	115

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	14	27	32	18	2	2	52	20	9374
2020	Term	4	10	19	30	30	4	2	65	15	1444
2020	Casual	4	7	17	35	32	6	1	71	11	142
2020	Student	1	2	7	36	48	6	1	90	3	105
2019	Indeterminate (permanent)	11	21	30	23	12	2	2	36	33	8532
2019	Term	9	17	22	23	21	5	2	48	28	1444
2019	Casual	5	9	21	21	35	5	4	62	15	290
2019	Student	4	6	14	29	40	3	4	74	11	302
2018	Indeterminate (permanent)	13	23	30	20	10	2	2	32	37	7397
2018	Term	7	14	26	24	21	5	3	49	23	1112
2018	Casual	4	15	18	29	25	7	2	59	21	143
2018	Student	9	14	24	25	22	3	3	49	25	97
2017	Indeterminate (permanent)	14	22	30	18	10	3	4	30	38	7368
2017	Term	6	14	24	24	22	4	6	51	22	736
2017	Casual	4	11	27	20	21	10	7	49	18	140
2017	Student	1	19	31	27	11	5	6	43	23	71
2014	Indeterminate (permanent)	12	23	31	20	8	3	3	30	37	8211
2014	Term	8	13	26	22	19	8	5	46	24	411
2014	Casual	7	11	24	25	21	7	4	52	20	154
2014	Student	3	12	14	29	27	9	5	65	18	115

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	21	32	20	10	2	3	32	35	9381
2020	Term	5	13	25	27	22	5	4	54	19	1443
2020	Casual	8	16	28	28	18	3	0	47	24	143
2020	Student	4	10	19	22	32	10	3	62	16	106
2019	Indeterminate (permanent)	16	25	30	16	8	2	3	25	43	8540
2019	Term	7	13	27	26	19	5	5	49	21	1440
2019	Casual	7	16	25	19	22	7	4	47	25	287
2019	Student	6	18	21	19	27	4	5	51	26	301
2018	Indeterminate (permanent)	18	28	30	14	6	1	3	21	47	7401
2018	Term	6	17	24	25	18	5	5	48	26	1111
2018	Casual	9	12	30	19	21	7	3	45	23	143
2018	Student	15	23	24	16	13	3	5	33	42	97
2017	Indeterminate (permanent)	19	26	29	13	6	2	5	20	49	7372
2017	Term	7	16	27	19	18	5	7	43	26	737
2017	Casual	13	22	25	11	14	4	11	30	40	140
2017	Student	9	25	28	16	11	5	7	31	38	72
2014	Indeterminate (permanent)	22	28	27	12	6	2	4	19	52	8213
2014	Term	10	22	27	17	12	6	7	33	36	412
2014	Casual	13	21	24	12	17	4	10	33	39	154
2014	Student	11	17	26	12	22	7	4	39	32	114

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	17	32	28	13	1	1	42	25	9366
2020	Term	2	6	21	34	33	2	3	71	8	1440
2020	Casual	2	3	19	38	36	3	0	75	6	143
2020	Student	1	4	10	25	57	2	2	84	5	106
2019	Indeterminate (permanent)	10	20	34	24	10	1	1	35	30	8521
2019	Term	4	9	23	32	26	2	3	62	14	1432
2019	Casual	1	7	21	24	40	4	3	69	9	289
2019	Student	1	5	11	27	52	1	3	82	6	303
2018	Indeterminate (permanent)	11	20	36	23	8	1	2	32	32	7384
2018	Term	3	9	19	33	27	3	5	66	14	1110
2018	Casual	2	8	21	34	29	4	2	67	10	144
2018	Student	1	8	27	29	28	2	3	61	10	95
2017	Indeterminate (permanent)	12	22	35	20	8	1	3	29	35	7354
2017	Term	3	6	25	32	25	4	7	63	10	736
2017	Casual	5	13	19	25	26	3	10	58	21	141
2017	Student	0	3	20	37	31	3	5	74	4	72
2014	Indeterminate (permanent)	11	22	36	20	7	1	2	28	34	8202
2014	Term	5	9	26	28	23	3	6	56	16	411
2014	Casual	2	8	23	28	29	3	8	64	11	152
2014	Student	1	3	22	31	34	3	5	71	5	114

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	19	29	23	14	1	2	39	31	9379
2020	Term	3	8	21	29	34	2	3	66	11	1442
2020	Casual	1	10	19	29	37	4	1	69	12	142
2020	Student	2	2	10	23	55	5	3	85	4	105
2019	Indeterminate (permanent)	14	23	29	20	11	1	2	32	38	8546
2019	Term	5	10	20	30	27	2	4	62	16	1437
2019	Casual	2	6	17	22	40	6	7	71	9	289
2019	Student	2	4	11	25	49	3	5	81	7	300
2018	Indeterminate (permanent)	17	26	30	16	8	1	2	25	44	7419
2018	Term	5	14	24	27	23	3	5	54	20	1117
2018	Casual	3	8	25	25	30	5	5	61	12	144
2018	Student	4	12	20	32	25	4	3	61	18	97
2017	Indeterminate (permanent)	20	26	28	15	8	1	4	24	48	7362
2017	Term	4	11	22	28	24	4	8	58	17	737
2017	Casual	6	11	20	23	23	5	13	54	21	140
2017	Student	3	3	29	31	20	9	5	59	7	72
2014	Indeterminate (permanent)	21	28	28	13	6	1	3	21	51	8214
2014	Term	9	17	23	22	20	2	7	46	29	410
2014	Casual	9	10	23	23	21	4	8	51	22	154
2014	Student	1	11	15	23	36	4	10	69	14	115

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	15	25	28	19	3	3	49	24	9360
2020	Term	3	8	15	26	33	10	4	69	14	1440
2020	Casual	2	11	18	28	29	12	1	65	15	143
2020	Student	2	5	8	17	45	17	6	80	9	106
2019	Indeterminate (permanent)	13	21	27	21	12	2	2	35	37	8519
2019	Term	9	13	18	25	25	8	3	56	24	1435
2019	Casual	9	9	19	17	29	10	6	56	21	288
2019	Student	6	9	14	17	41	9	5	67	17	302
2018	Indeterminate (permanent)	15	22	28	20	10	2	3	32	39	7393
2018	Term	8	14	21	22	21	8	6	50	25	1113
2018	Casual	6	16	21	21	24	7	5	52	24	145
2018	Student	9	22	21	16	22	6	4	42	35	96
2017	Indeterminate (permanent)	15	21	27	20	10	3	5	32	39	7383
2017	Term	8	14	20	22	20	7	9	49	27	738
2017	Casual	6	15	16	24	18	9	11	53	27	141
2017	Student	16	7	25	19	21	7	5	45	26	72
2014	Indeterminate (permanent)	11	19	28	23	12	3	5	38	32	8216
2014	Term	11	21	22	16	16	8	7	38	37	411
2014	Casual	10	13	24	21	17	10	5	45	27	152
2014	Student	3	8	13	20	30	14	12	69	14	115

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	22	33	19	11	2	2	31	34	9376
2020	Term	6	12	28	25	25	3	2	52	19	1447
2020	Casual	5	13	22	31	24	4	1	58	19	142
2020	Student	3	9	15	28	40	6	0	72	12	105
2019	Indeterminate (permanent)	15	25	33	16	8	2	2	25	41	8545
2019	Term	8	16	26	24	19	4	3	46	25	1442
2019	Casual	6	13	21	21	30	7	3	56	21	287
2019	Student	6	12	19	20	35	5	3	60	19	304
2018	Indeterminate (permanent)	18	27	32	14	6	1	2	20	47	7414
2018	Term	9	15	26	24	16	5	4	44	27	1115
2018	Casual	5	16	24	26	19	7	3	50	23	145
2018	Student	8	14	36	18	12	5	6	34	26	97
2017	Indeterminate (permanent)	19	27	32	12	6	2	3	18	48	7381
2017	Term	9	15	29	18	17	6	6	40	27	737
2017	Casual	10	16	28	12	17	7	11	34	31	141
2017	Student	6	11	34	21	14	9	5	41	20	72
2014	Indeterminate (permanent)	19	26	33	12	6	2	3	18	47	8223
2014	Term	10	17	31	17	15	4	7	36	29	411
2014	Casual	7	18	24	17	21	7	6	43	29	154
2014	Student	1	16	29	24	21	6	3	50	19	115

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	21	37	23	10	1	1	33	29	9395
2020	Term	4	16	36	23	18	1	1	43	20	1450
2020	Casual	5	10	28	29	26	2	0	56	15	141
2020	Student	3	17	24	29	27	0	1	56	20	105
2019	Indeterminate (permanent)	12	23	33	21	9	1	1	30	36	8554
2019	Term	7	16	33	23	19	1	2	43	24	1449
2019	Casual	6	13	26	25	26	2	2	53	20	291
2019	Student	6	19	24	26	23	1	1	50	26	303

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	32	17	7	4	6	4	69	11	9415
2020	Term	37	28	15	4	2	8	6	76	6	1449
2020	Casual	43	27	13	1	0	9	8	84	1	142
2020	Student	42	13	7	0	0	17	21	89	0	106
2019	Indeterminate (permanent)	29	32	17	8	6	5	3	67	15	8557
2019	Term	39	27	15	4	3	8	4	75	8	1448
2019	Casual	42	24	12	4	0	10	8	80	5	290
2019	Student	45	24	11	2	2	6	11	82	5	305
2018	Indeterminate (permanent)	22	35	18	10	7	6	3	62	18	7407
2018	Term	29	31	18	7	3	8	3	67	12	1123
2018	Casual	40	28	13	5	1	8	6	79	6	144
2018	Student	28	29	13	6	2	14	8	73	11	96
2017	Indeterminate (permanent)	26	32	17	9	7	5	4	63	18	7403
2017	Term	36	30	13	4	4	8	6	75	9	742
2017	Casual	34	29	16	8	1	7	5	71	11	141
2017	Student	35	33	7	5	2	7	10	83	9	71
2014	Indeterminate (permanent)	27	34	16	9	7	4	3	66	17	8233
2014	Term	37	29	14	8	4	3	4	72	13	412
2014	Casual	42	27	11	5	1	6	7	80	7	153
2014	Student	39	33	7	2	3	7	9	86	6	115

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	28	8	6	3	1	0	82	10	9403
2020	Term	62	26	6	3	1	2	0	89	4	1446
2020	Casual	69	16	7	4	3	1	0	86	7	141
2020	Student	74	20	2	1	0	4	0	97	1	106
2019	Indeterminate (permanent)	48	31	9	7	5	1	0	79	12	8547
2019	Term	57	25	9	5	3	1	0	83	8	1444
2019	Casual	61	26	5	3	1	2	1	90	5	292
2019	Student	64	24	8	4	0	1	0	88	4	304
2018	Indeterminate (permanent)	42	33	10	8	6	1	0	76	14	7399
2018	Term	52	26	10	8	3	1	0	80	11	1121
2018	Casual	57	27	7	4	2	2	0	86	6	143
2018	Student	47	37	4	7	3	1	0	85	10	97
2017	Indeterminate (permanent)	43	32	10	8	6	1	0	76	14	7401
2017	Term	54	29	7	4	4	1	0	85	8	742
2017	Casual	53	32	8	3	2	1	1	86	6	141
2017	Student	63	29	2	5	2	0	0	91	7	72
2014	Indeterminate (permanent)	42	33	10	8	6	1	0	75	14	8235
2014	Term	53	33	6	5	3	1	0	86	8	411
2014	Casual	54	25	6	11	2	1	0	81	14	154
2014	Student	57	30	3	4	5	1	0	88	8	114

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	30	6	4	2	0	0	89	5	9381
2020	Term	67	24	5	3	1	0	0	91	4	1433
2020	Casual	74	17	5	1	3	0	0	91	4	143
2020	Student	92	7	1	0	0	0	0	99	0	106
2019	Indeterminate (permanent)	50	35	7	6	2	0	0	85	8	8552
2019	Term	59	28	7	4	1	0	0	88	5	1450
2019	Casual	68	23	4	3	0	1	0	92	3	292
2019	Student	70	23	3	3	1	0	0	93	4	304
2018	Indeterminate (permanent)	45	38	8	6	3	0	0	83	9	7394
2018	Term	54	33	6	4	2	0	0	88	6	1120
2018	Casual	66	25	7	1	0	1	0	92	1	142
2018	Student	64	26	6	2	0	1	0	91	2	95
2017	Indeterminate (permanent)	42	40	8	6	3	0	0	82	9	7401
2017	Term	53	34	6	4	2	0	0	88	6	743
2017	Casual	62	25	7	5	0	0	1	88	5	141
2017	Student	58	32	7	2	0	0	0	90	3	72
2014	Indeterminate (permanent)	40	42	8	6	3	0	0	82	9	8231
2014	Term	50	37	8	4	2	0	0	86	5	412
2014	Casual	58	35	4	3	0	0	0	93	3	154
2014	Student	61	31	3	5	0	0	0	92	5	115

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	36	10	4	2	1	0	84	6	9355
2020	Term	51	30	12	2	1	2	1	84	3	1435
2020	Casual	63	26	9	1	1	1	0	89	2	141
2020	Student	78	15	4	0	0	2	1	96	0	105
2019	Indeterminate (permanent)	42	39	11	4	2	1	0	82	7	8563
2019	Term	46	33	13	4	1	2	1	81	5	1446
2019	Casual	59	27	8	1	0	2	3	90	1	293
2019	Student	60	27	8	3	0	1	1	89	3	305
2018	Indeterminate (permanent)	38	41	12	5	3	1	0	80	8	7408
2018	Term	41	38	13	2	1	3	1	82	4	1122
2018	Casual	54	30	8	4	1	2	0	86	5	143
2018	Student	42	43	10	3	0	1	0	86	3	97

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	23	11	3	3	6	4	82	6	9408
2020	Term	50	20	12	3	2	7	5	80	6	1449
2020	Casual	52	12	12	1	6	13	4	77	9	142
2020	Student	61	19	4	3	0	8	5	92	3	106

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	25	12	3	2	1	4	81	5	9407
2020	Term	40	24	18	4	2	2	10	74	6	1444
2020	Casual	56	18	15	2	2	3	4	80	4	142
2020	Student	49	21	15	3	0	3	9	80	3	106
2019	Indeterminate (permanent)	47	28	14	4	2	1	4	79	6	8577
2019	Term	36	25	20	5	4	3	8	68	10	1453
2019	Casual	49	20	15	4	1	2	8	77	6	293
2019	Student	41	25	13	7	2	1	11	75	9	304

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	30	11	6	3	0	0	80	9	9405
2020	Term	53	28	10	5	2	0	1	82	8	1449
2020	Casual	61	23	8	3	1	1	4	88	4	141
2020	Student	59	23	8	6	1	2	1	84	7	106
2019	Indeterminate (permanent)	41	32	13	8	5	1	1	74	13	8561
2019	Term	42	30	13	8	5	1	1	74	13	1451
2019	Casual	53	26	9	4	3	2	3	83	8	292
2019	Student	52	27	7	9	2	0	1	81	12	303
2018	Indeterminate (permanent)	37	36	13	8	5	0	1	74	14	7392
2018	Term	39	32	14	8	5	1	1	73	13	1123
2018	Casual	50	31	9	4	2	2	3	84	6	146
2018	Student	44	39	5	7	4	1	0	84	11	98
2017	Indeterminate (permanent)	36	37	13	9	6	1	0	73	14	7413
2017	Term	40	34	13	6	5	1	1	75	11	744
2017	Casual	45	36	10	7	0	1	1	83	7	141
2017	Student	48	37	5	7	0	2	1	87	7	72
2014	Indeterminate (permanent)	36	38	12	8	5	0	0	75	13	8231
2014	Term	42	36	12	6	3	1	1	79	9	412
2014	Casual	44	30	8	6	5	2	5	80	12	154
2014	Student	47	37	6	5	4	1	0	85	9	115

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	24	12	4	3	2	1	80	8	9391
2020	Term	56	22	13	3	2	2	2	82	5	1449
2020	Casual	59	14	8	2	3	1	13	85	6	143
2020	Student	75	18	5	0	0	1	1	95	0	106

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	30	9	5	3	0	0	83	8	9401
2020	Term	59	25	9	4	2	1	1	85	5	1449
2020	Casual	64	20	6	1	3	2	4	89	4	142
2020	Student	63	27	8	2	0	0	0	91	2	106
2019	Indeterminate (permanent)	45	33	11	6	4	1	0	79	10	8536
2019	Term	52	28	10	6	3	1	1	82	8	1444
2019	Casual	59	26	6	4	2	2	1	87	7	292
2019	Student	59	25	5	6	2	1	2	87	8	302
2018	Indeterminate (permanent)	42	34	11	8	5	0	0	76	13	7368
2018	Term	50	29	10	6	3	1	1	81	9	1123
2018	Casual	62	24	9	3	1	2	0	88	4	142
2018	Student	48	33	4	5	3	6	0	87	9	96
2017	Indeterminate (permanent)	41	35	10	8	5	1	0	77	13	7407
2017	Term	52	29	8	6	3	1	0	82	10	746
2017	Casual	57	30	7	3	1	1	0	88	5	141
2017	Student	57	35	4	3	0	0	0	92	3	72
2014	Indeterminate (permanent)	39	35	12	9	5	0	0	75	13	8229
2014	Term	52	31	11	3	2	0	0	84	6	412
2014	Casual	60	26	4	5	3	1	1	87	8	154
2014	Student	59	30	6	1	4	0	0	89	5	115

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	9423
2020	Term	38	62	1453
2020	Casual	41	59	143
2020	Student	45	55	105

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	61	19	7	2	1	4	7	89	4	9420
2020	Term	53	17	10	2	1	6	11	84	4	1450
2020	Casual	64	12	6	0	2	5	10	90	2	143
2020	Student	75	7	1	1	0	7	10	98	1	106

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	61	24	8	4	3	0	0	85	7	9423
2020	Term	65	24	7	2	1	0	0	89	4	1452
2020	Casual	75	14	5	4	1	0	1	90	5	143
2020	Student	75	17	4	4	0	0	0	92	4	106
2019	Indeterminate (permanent)	51	29	10	5	4	0	0	81	9	8573
2019	Term	60	25	7	5	2	0	0	85	7	1446
2019	Casual	67	23	4	4	1	1	0	90	5	291
2019	Student	65	25	4	4	3	0	0	90	6	305
2018	Indeterminate (permanent)	46	30	12	6	5	0	0	77	12	7388
2018	Term	53	29	11	4	3	0	0	82	7	1123
2018	Casual	62	24	8	2	3	1	1	87	5	145
2018	Student	56	26	10	4	3	1	0	82	7	98
2017	Indeterminate (permanent)	49	28	10	6	5	0	0	78	12	7391
2017	Term	59	26	8	4	3	0	0	85	7	743
2017	Casual	64	26	5	3	1	1	0	91	4	141
2017	Student	76	21	2	2	0	0	0	97	2	71
2014	Indeterminate (permanent)	46	32	11	6	5	1	0	78	11	8224
2014	Term	56	30	9	4	2	0	0	86	5	412
2014	Casual	60	26	7	4	2	1	1	87	6	154
2014	Student	65	27	3	3	2	1	0	92	5	115

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	30	13	5	3	8	0	77	9	9427
2020	Term	56	23	8	2	1	9	1	88	3	1449
2020	Casual	59	22	6	2	1	10	0	90	4	142
2020	Student	65	19	3	0	0	13	0	97	0	106
2019	Indeterminate (permanent)	30	34	17	8	4	7	0	68	13	8547
2019	Term	47	26	12	4	3	7	1	80	7	1453
2019	Casual	54	25	7	2	1	9	1	89	3	293
2019	Student	54	28	6	2	0	9	1	91	2	305
2018	Indeterminate (permanent)	25	34	18	8	6	7	0	64	16	7433
2018	Term	44	29	13	4	2	8	0	79	7	1126
2018	Casual	47	32	10	4	0	7	0	85	4	145
2018	Student	36	35	8	2	2	16	1	85	5	98
2017	Indeterminate (permanent)	23	35	18	9	7	8	0	63	17	7407
2017	Term	43	32	11	3	2	9	1	82	6	746
2017	Casual	45	23	14	3	3	13	0	78	6	141
2017	Student	43	37	12	0	1	7	0	86	1	72
2014	Indeterminate (permanent)	22	35	17	9	5	11	0	65	16	8228
2014	Term	44	35	8	4	3	6	0	84	7	412
2014	Casual	41	35	9	4	3	8	1	83	8	153
2014	Student	49	26	9	3	2	13	0	85	5	115

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	33	15	7	5	2	0	72	12	9404
2020	Term	57	26	9	3	1	3	0	86	4	1446
2020	Casual	58	28	7	1	4	3	0	88	5	142
2020	Student	58	31	3	1	1	5	1	95	2	106
2019	Indeterminate (permanent)	26	33	19	12	7	3	0	61	19	8526
2019	Term	47	25	13	6	4	4	1	75	11	1447
2019	Casual	54	26	10	3	1	5	1	85	4	290
2019	Student	58	25	7	3	1	4	2	88	5	305
2018	Indeterminate (permanent)	22	33	20	13	9	3	0	57	23	7415
2018	Term	44	28	14	5	4	5	0	76	9	1120
2018	Casual	47	28	15	4	1	5	0	80	5	145
2018	Student	37	34	7	8	3	9	1	79	13	97
2017	Indeterminate (permanent)	19	33	20	14	11	3	0	54	25	7407
2017	Term	41	31	14	5	3	6	0	77	8	745
2017	Casual	41	29	13	6	4	6	0	75	11	141
2017	Student	35	41	11	7	2	3	0	78	10	72
2014	Indeterminate (permanent)	18	34	22	14	9	3	0	53	24	8228
2014	Term	38	35	14	4	4	4	1	77	9	412
2014	Casual	42	31	11	6	6	4	0	76	12	153
2014	Student	48	30	12	3	0	7	0	84	3	115

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	34	18	10	5	5	0	65	16	9396
2020	Term	46	29	12	4	2	7	1	81	6	1448
2020	Casual	50	23	11	7	4	6	1	77	12	142
2020	Student	50	31	4	4	1	9	1	91	5	106
2019	Indeterminate (permanent)	18	32	24	14	7	5	0	53	22	8527
2019	Term	37	27	16	7	5	7	1	70	13	1448
2019	Casual	44	25	13	5	1	11	1	78	7	291
2019	Student	46	25	11	5	1	10	1	80	7	305
2018	Indeterminate (permanent)	16	29	23	16	10	5	0	48	28	7409
2018	Term	35	27	18	6	4	9	0	69	11	1126
2018	Casual	38	28	14	8	1	9	0	74	11	145
2018	Student	28	33	12	8	5	13	1	70	15	98
2017	Indeterminate (permanent)	14	29	23	17	12	5	0	46	30	7400
2017	Term	30	34	14	8	3	9	1	72	12	746
2017	Casual	32	27	15	9	6	11	0	66	17	141
2017	Student	30	40	13	10	2	2	2	73	13	72
2014	Indeterminate (permanent)	12	29	25	17	10	6	0	44	29	8226
2014	Term	30	35	15	7	4	8	1	71	12	411
2014	Casual	31	29	14	13	4	9	0	66	19	154
2014	Student	34	26	16	3	0	21	0	76	3	115

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	37	16	11	6	2	0	66	17	9419
2020	Term	45	34	10	7	2	3	0	81	9	1449
2020	Casual	54	27	7	5	4	4	0	84	9	142
2020	Student	53	31	6	3	1	5	2	90	4	106
2019	Indeterminate (permanent)	18	35	20	16	9	3	0	54	25	8536
2019	Term	35	30	15	10	7	3	1	68	17	1448
2019	Casual	44	31	13	5	3	3	1	78	9	288
2019	Student	42	33	9	8	3	4	1	80	11	304
2018	Indeterminate (permanent)	16	33	20	17	11	3	0	50	29	7424
2018	Term	31	33	17	8	5	5	0	68	14	1121
2018	Casual	36	37	9	11	1	6	0	78	13	146
2018	Student	23	30	20	10	5	10	1	60	17	98
2017	Indeterminate (permanent)	15	34	20	17	12	3	0	50	29	7396
2017	Term	30	36	14	8	5	6	1	71	14	745
2017	Casual	37	29	14	11	3	7	0	71	14	141
2017	Student	30	43	12	9	4	3	0	75	13	72
2014	Indeterminate (permanent)	13	34	21	17	12	2	0	48	30	8225
2014	Term	30	40	14	7	5	3	0	73	13	410
2014	Casual	36	30	12	11	6	4	1	70	18	153
2014	Student	36	33	11	4	2	14	0	80	7	115

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	21	10	4	1	5	2	83	6	9424
2020	Term	73	13	5	2	1	4	1	92	3	1450
2020	Casual	57	24	5	4	1	7	3	89	5	143
2020	Student	63	18	7	3	2	5	3	88	5	106
2019	Indeterminate (permanent)	52	24	11	4	2	6	2	82	6	8577
2019	Term	67	14	6	2	2	7	2	89	5	1450
2019	Casual	59	21	8	3	1	7	2	88	4	293
2019	Student	60	18	7	1	2	10	3	89	3	305

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	44	16	6	2	1	0	75	8	9410
2020	Term	46	37	12	3	1	2	0	84	4	1452
2020	Casual	48	42	4	5	0	1	1	91	5	143
2020	Student	48	36	7	5	0	5	0	88	5	105
2019	Indeterminate (permanent)	24	44	19	9	3	1	0	69	12	8564
2019	Term	39	40	12	6	2	1	0	80	8	1445
2019	Casual	43	40	10	4	1	3	0	85	5	292
2019	Student	41	39	12	4	1	2	0	82	6	305
2018	Indeterminate (permanent)	21	44	20	10	4	1	0	65	14	7412
2018	Term	35	43	13	6	2	1	0	79	8	1118
2018	Casual	39	43	11	4	1	2	0	84	5	145
2018	Student	30	37	20	5	2	5	1	71	8	97
2017	Indeterminate (permanent)	21	43	20	10	5	2	0	65	15	7402
2017	Term	36	41	14	5	2	3	0	79	6	744
2017	Casual	32	36	17	10	1	5	0	71	11	141
2017	Student	35	51	8	6	0	0	0	86	6	72
2014	Indeterminate (permanent)	22	43	20	9	4	2	0	66	14	8236
2014	Term	34	44	10	5	2	3	0	81	8	412
2014	Casual	31	45	7	7	5	4	0	79	13	154
2014	Student	36	46	9	1	1	7	0	88	2	115

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	40	19	12	4	2	0	63	17	9357
2020	Term	37	38	14	7	2	2	0	77	9	1449
2020	Casual	42	35	8	9	1	3	1	81	11	140
2020	Student	56	27	9	2	0	6	0	88	2	106
2019	Indeterminate (permanent)	14	35	23	18	8	2	0	50	27	8534
2019	Term	30	36	16	11	5	2	0	68	16	1444
2019	Casual	38	34	13	9	1	4	1	76	11	291
2019	Student	35	38	12	7	2	5	0	77	10	304

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	38	13	7	4	3	1	75	11	9406
2020	Term	46	29	12	5	2	3	2	80	8	1446
2020	Casual	46	30	5	8	2	5	3	83	11	140
2020	Student	45	21	11	11	3	7	2	72	15	106
2019	Indeterminate (permanent)	31	40	14	9	4	2	1	73	13	8554
2019	Term	42	33	11	7	4	2	1	78	11	1448
2019	Casual	42	30	11	7	2	5	2	78	10	292
2019	Student	40	26	15	9	3	5	3	71	13	303
2018	Indeterminate (permanent)	30	41	14	8	4	2	1	72	13	7414
2018	Term	40	37	11	6	3	2	1	79	10	1121
2018	Casual	42	34	9	8	3	3	0	79	12	145
2018	Student	27	35	21	7	1	6	3	68	9	97
2017	Indeterminate (permanent)	32	39	12	9	4	3	1	74	13	7383
2017	Term	39	35	12	7	3	3	1	77	10	744
2017	Casual	38	37	10	6	3	5	1	80	9	140
2017	Student	32	32	10	9	11	5	2	68	21	72
2014	Indeterminate (permanent)	37	40	11	6	3	2	1	79	9	8228
2014	Term	39	39	9	7	1	4	1	81	9	411
2014	Casual	45	33	5	6	4	5	3	84	10	154
2014	Student	43	26	11	10	3	8	0	74	14	115

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	39	16	4	2	2	0	77	6	9384
2020	Term	54	30	10	3	1	2	0	86	3	1445
2020	Casual	59	27	9	2	0	4	0	89	2	141
2020	Student	53	29	14	0	0	4	0	85	0	106
2019	Indeterminate (permanent)	30	40	20	6	3	2	0	71	9	8540
2019	Term	43	36	14	4	2	1	0	80	6	1444
2019	Casual	47	29	15	2	1	5	0	80	4	292
2019	Student	42	38	14	2	1	2	0	82	3	304
2018	Indeterminate (permanent)	27	41	20	6	4	2	0	69	11	7392
2018	Term	43	36	13	5	2	2	0	80	7	1119
2018	Casual	47	37	10	4	1	1	0	84	6	146
2018	Student	32	42	18	2	0	5	1	79	2	97

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	26	20	10	8	10	3	57	21	9391
2020	Term	39	26	13	5	4	10	3	74	10	1446
2020	Casual	43	21	9	6	1	11	8	80	9	142
2020	Student	46	25	8	1	0	16	4	89	1	106
2019	Indeterminate (permanent)	18	26	22	12	11	9	2	50	26	8558
2019	Term	32	26	17	7	6	9	2	65	16	1446
2019	Casual	37	24	15	6	3	10	6	72	11	293
2019	Student	39	21	15	6	4	10	5	71	12	304
2018	Indeterminate (permanent)	16	26	21	14	12	9	2	47	29	7419
2018	Term	31	29	17	8	6	7	2	66	15	1118
2018	Casual	34	26	17	5	4	10	4	71	10	145
2018	Student	29	26	15	10	3	10	6	65	16	97
2017	Indeterminate (permanent)	14	25	20	14	14	10	3	45	33	7391
2017	Term	25	27	16	9	5	14	4	63	17	743
2017	Casual	30	21	15	7	4	12	11	66	14	141
2017	Student	30	19	14	2	9	15	12	67	14	72
2014	Indeterminate (permanent)	13	24	21	16	14	10	2	43	34	8223
2014	Term	19	30	15	14	6	14	3	59	24	411
2014	Casual	21	29	13	5	7	13	11	66	16	154
2014	Student	26	25	11	5	5	26	3	71	13	114

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	36	18	10	5	2	0	67	15	9391
2020	Term	45	32	12	6	2	3	0	79	9	1441
2020	Casual	50	24	13	5	1	4	3	79	7	143
2020	Student	61	25	9	1	0	4	0	89	1	106
2019	Indeterminate (permanent)	25	36	19	11	7	2	0	62	19	8545
2019	Term	37	32	15	8	5	3	0	71	14	1448
2019	Casual	45	29	10	5	2	6	2	81	8	292
2019	Student	52	29	10	4	2	4	0	84	5	304
2018	Indeterminate (permanent)	21	35	20	13	9	2	0	58	22	7408
2018	Term	36	33	15	7	5	4	0	72	12	1118
2018	Casual	45	28	12	6	2	6	2	78	9	145
2018	Student	30	44	13	2	5	4	2	79	8	96
2017	Indeterminate (permanent)	24	35	17	13	9	2	0	60	22	7395
2017	Term	39	32	16	5	3	5	1	75	9	744
2017	Casual	36	28	12	6	1	12	5	78	8	141
2017	Student	40	36	12	2	0	7	3	84	2	72
2014	Indeterminate (permanent)	19	32	18	16	12	2	0	52	29	8220
2014	Term	34	36	11	8	6	4	1	73	15	412
2014	Casual	35	29	13	6	4	9	4	74	12	154
2014	Student	43	34	9	2	1	11	1	87	3	115

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	31	16	12	10	2	2	60	23	9423
2020	Term	38	29	13	9	5	4	2	72	15	1453
2020	Casual	43	20	10	3	3	5	17	80	7	142
2020	Student	47	18	13	3	2	8	8	78	6	106
2019	Indeterminate (permanent)	24	32	16	13	12	2	1	58	26	8573
2019	Term	33	30	15	11	7	4	1	66	18	1451
2019	Casual	40	25	12	6	3	4	9	74	11	291
2019	Student	42	25	10	6	3	4	11	78	10	303
2018	Indeterminate (permanent)	20	31	17	14	15	2	1	53	30	7410
2018	Term	34	30	14	10	7	3	1	67	18	1120
2018	Casual	35	30	10	7	3	5	10	76	12	144
2018	Student	34	29	15	4	7	7	3	71	13	95
2017	Indeterminate (permanent)	21	29	15	16	15	2	2	52	32	7406
2017	Term	31	32	15	7	6	5	3	69	14	745
2017	Casual	28	18	17	6	2	5	24	65	11	140
2017	Student	33	36	10	2	2	10	7	83	5	72
2014	Indeterminate (permanent)	14	26	17	18	21	2	2	42	40	8230
2014	Term	23	30	18	13	9	4	3	56	24	411
2014	Casual	18	16	15	8	10	9	24	51	26	154
2014	Student	31	32	7	9	2	7	14	79	13	115

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	23	13	6	3	1	3	78	9	9419
2020	Term	63	17	9	3	2	1	4	85	5	1454
2020	Casual	55	20	5	1	1	1	17	92	2	142
2020	Student	60	22	14	0	1	0	3	84	1	106
2019	Indeterminate (permanent)	53	23	12	5	3	1	4	79	8	8565
2019	Term	67	17	7	2	1	1	5	89	4	1452
2019	Casual	66	15	4	2	0	2	12	93	2	293
2019	Student	65	21	5	1	2	1	6	92	3	303

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	23	13	5	3	1	3	78	8	9409
2020	Term	50	23	14	6	3	1	3	76	9	1453
2020	Casual	57	18	4	2	1	3	16	92	3	140
2020	Student	71	18	6	1	2	0	3	91	3	106
2019	Indeterminate (permanent)	50	23	14	5	4	1	3	76	10	8537
2019	Term	43	22	18	7	4	2	3	69	12	1447
2019	Casual	55	14	10	4	2	2	14	81	7	290
2019	Student	60	17	11	2	2	1	7	84	5	304

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	9	5	2	2	3	4	91	4	9384
2020	Term	83	5	3	1	1	3	4	95	2	1442
2020	Casual	73	5	1	1	1	4	15	97	3	143
2020	Student	92	3	1	1	1	0	2	97	2	106
2019	Indeterminate (permanent)	73	9	5	2	3	3	4	88	6	8531
2019	Term	78	7	4	2	1	3	5	92	4	1440
2019	Casual	76	6	2	0	1	3	12	96	2	291
2019	Student	85	4	1	1	1	2	6	96	2	304

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	77	9	4	1	1	2	6	94	2	9393
2020	Term	75	11	4	1	0	2	6	93	2	1445
2020	Casual	69	6	3	1	0	3	17	94	2	143
2020	Student	81	12	1	1	1	0	4	97	2	106
2019	Indeterminate (permanent)	78	7	3	1	1	2	8	94	2	8515
2019	Term	79	7	4	1	0	2	7	94	2	1442
2019	Casual	71	6	3	0	0	3	16	96	1	292
2019	Student	81	4	3	1	2	2	7	94	3	302

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	41	18	8	3	4	0	70	11	9400
2020	Term	34	36	17	4	2	7	1	75	7	1442
2020	Casual	40	37	11	4	2	4	1	82	7	142
2020	Student	40	40	10	4	1	5	1	84	5	106
2019	Indeterminate (permanent)	21	40	21	9	4	4	0	64	14	8567
2019	Term	27	37	20	7	2	6	1	68	10	1447
2019	Casual	37	35	15	4	1	6	2	78	6	293
2019	Student	31	43	13	6	1	5	2	79	7	301
2018	Indeterminate (permanent)	19	37	24	9	6	4	0	59	16	7421
2018	Term	31	34	20	7	2	5	0	69	10	1121
2018	Casual	40	33	14	5	1	5	2	78	7	144
2018	Student	27	41	15	3	4	8	1	75	8	97
2017	Indeterminate (permanent)	19	36	22	10	7	5	0	58	19	7401
2017	Term	31	36	18	5	2	7	1	72	8	744
2017	Casual	34	29	19	8	0	7	3	70	9	141
2017	Student	26	45	21	5	0	2	0	73	6	72

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	39	11	5	2	2	0	81	7	9378
2020	Term	56	31	8	2	1	2	0	89	3	1447
2020	Casual	55	31	6	3	1	3	1	90	4	143
2020	Student	65	29	3	1	2	0	0	94	3	106
2019	Indeterminate (permanent)	36	41	13	6	2	2	0	78	8	8535
2019	Term	52	33	9	3	2	1	0	86	5	1446
2019	Casual	60	30	5	2	1	2	0	92	3	288
2019	Student	59	33	4	2	0	1	0	93	3	299
2018	Indeterminate (permanent)	38	41	12	4	3	2	0	81	7	7409
2018	Term	59	30	6	3	1	1	0	90	4	1114
2018	Casual	58	34	5	2	0	1	0	92	2	144
2018	Student	57	29	7	2	1	3	1	89	3	98
2017	Indeterminate (permanent)	37	41	13	4	2	3	0	80	7	7398
2017	Term	54	36	6	1	1	2	0	92	2	745
2017	Casual	53	36	9	1	0	1	0	90	1	141
2017	Student	49	49	2	0	0	0	0	97	1	71
2014	Indeterminate (permanent)	36	40	13	5	2	3	0	79	8	8229
2014	Term	52	35	7	2	1	2	0	90	3	411
2014	Casual	50	38	8	2	1	2	0	89	3	154
2014	Student	64	28	3	3	0	1	1	94	3	115

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	35	12	3	2	4	0	83	5	9395
2020	Term	57	27	8	2	1	4	1	88	3	1445
2020	Casual	59	23	9	3	1	5	0	86	5	141
2020	Student	56	30	9	1	1	2	2	89	2	105
2019	Indeterminate (permanent)	42	36	13	3	2	3	0	81	5	8534
2019	Term	56	29	8	2	2	2	0	88	4	1445
2019	Casual	58	26	7	1	1	5	1	91	2	291
2019	Student	59	26	8	4	1	2	1	87	5	304
2018	Indeterminate (permanent)	39	38	13	3	2	4	0	81	5	7406
2018	Term	55	28	10	2	1	2	1	86	3	1118
2018	Casual	60	27	6	1	0	5	0	92	2	144
2018	Student	55	29	8	2	1	4	1	88	3	97
2017	Indeterminate (permanent)	37	37	14	4	2	5	1	79	6	7401
2017	Term	50	31	11	3	2	3	0	85	4	743
2017	Casual	51	31	12	1	0	4	1	86	1	141
2017	Student	50	36	12	0	0	2	0	87	0	72
2014	Indeterminate (permanent)	38	38	13	3	2	5	1	81	5	8226
2014	Term	51	33	7	4	1	5	0	88	5	412
2014	Casual	45	33	10	3	1	6	1	85	4	153
2014	Student	67	19	3	3	0	6	2	94	3	115

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	33	14	3	2	6	1	79	5	9406
2020	Term	52	26	11	3	1	6	1	84	4	1453
2020	Casual	55	23	8	4	1	8	1	85	6	143
2020	Student	45	27	11	7	0	8	1	80	7	106

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	31	10	4	2	4	2	82	7	9395
2020	Term	56	26	9	2	1	3	2	87	4	1448
2020	Casual	57	24	6	1	2	6	3	89	4	141
2020	Student	59	28	7	2	0	1	3	91	2	106

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	31	7	3	1	0	0	88	4	9402
2020	Term	71	24	3	1	0	0	0	95	2	1448
2020	Casual	77	20	2	0	0	1	0	98	0	141
2020	Student	85	14	0	0	1	0	0	99	1	106
2019	Indeterminate (permanent)	47	37	9	4	2	0	0	85	6	8564
2019	Term	65	26	6	2	1	0	0	91	3	1449
2019	Casual	71	23	3	1	1	1	0	95	2	291
2019	Student	75	20	3	1	0	0	0	95	2	303
2018	Indeterminate (permanent)	43	39	10	4	3	0	0	83	7	7396
2018	Term	64	27	5	2	1	0	0	92	3	1118
2018	Casual	67	25	5	1	1	1	0	93	2	144
2018	Student	68	23	5	1	0	1	1	94	1	98
2017	Indeterminate (permanent)	40	41	10	6	3	0	0	81	9	7404
2017	Term	63	31	3	1	1	0	0	95	2	742
2017	Casual	66	27	5	1	0	1	1	93	1	141
2017	Student	68	27	3	0	2	0	0	95	2	72
2014	Indeterminate (permanent)	40	40	12	5	3	0	0	81	8	8224
2014	Term	61	31	5	2	1	1	0	92	3	411
2014	Casual	59	34	5	1	1	0	0	93	2	153
2014	Student	76	21	2	0	0	1	0	98	0	114

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	32	13	5	3	1	0	78	8	9392
2020	Term	64	25	7	3	1	0	0	89	4	1442
2020	Casual	70	17	9	2	0	1	0	88	2	141
2020	Student	74	18	6	1	0	1	0	93	1	105
2019	Indeterminate (permanent)	36	34	17	8	5	1	0	70	13	8559
2019	Term	55	26	11	5	3	0	0	81	8	1446
2019	Casual	58	25	11	4	1	1	0	84	4	293
2019	Student	60	29	6	2	3	0	0	89	5	302
2018	Indeterminate (permanent)	31	35	19	9	7	1	0	66	15	7404
2018	Term	56	28	9	5	3	0	0	84	7	1113
2018	Casual	58	25	9	7	1	0	0	83	8	145
2018	Student	47	33	9	3	5	2	1	82	8	98
2017	Indeterminate (permanent)	28	34	20	10	7	1	0	63	17	7396
2017	Term	54	31	10	3	2	1	0	86	4	741
2017	Casual	52	32	9	5	1	1	1	85	5	141
2017	Student	42	43	10	3	1	0	0	86	4	72
2014	Indeterminate (permanent)	22	38	20	11	8	1	0	61	19	8228
2014	Term	42	42	9	4	2	0	0	84	6	411
2014	Casual	48	29	13	6	2	1	0	78	9	154
2014	Student	50	35	12	3	0	1	0	85	3	115

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	34	13	5	3	0	0	79	8	9350
2020	Term	63	26	7	3	1	0	0	89	4	1442
2020	Casual	65	25	8	2	0	1	0	91	2	138
2020	Student	73	21	3	1	1	1	0	95	2	105
2019	Indeterminate (permanent)	35	36	16	8	5	0	0	72	12	8541
2019	Term	54	27	10	6	2	0	0	82	8	1439
2019	Casual	59	27	7	4	0	1	0	88	5	290
2019	Student	59	30	6	3	2	0	0	89	5	302
2018	Indeterminate (permanent)	30	37	18	9	6	0	0	67	15	7387
2018	Term	51	32	10	4	2	0	0	83	7	1115
2018	Casual	59	25	8	6	1	0	0	85	7	144
2018	Student	45	35	11	5	1	1	1	82	6	96
2017	Indeterminate (permanent)	27	37	18	11	7	0	0	64	18	7402
2017	Term	51	35	9	3	2	1	0	86	5	743
2017	Casual	50	34	11	4	0	1	1	85	4	141
2017	Student	49	39	7	5	0	0	0	87	5	70
2014	Indeterminate (permanent)	23	40	19	11	6	0	0	63	17	8227
2014	Term	41	42	10	4	2	0	0	84	6	412
2014	Casual	48	30	13	7	2	1	0	78	9	154
2014	Student	56	33	7	3	1	1	0	90	3	114

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	26	17	8	5	3	1	68	14	9390
2020	Term	47	24	16	6	3	3	1	74	10	1449
2020	Casual	49	18	15	5	2	4	7	76	8	141
2020	Student	47	21	17	5	3	5	2	73	8	104
2019	Indeterminate (permanent)	32	26	20	11	7	3	1	61	19	8570
2019	Term	42	23	16	9	7	3	0	67	16	1448
2019	Casual	47	20	13	7	5	5	3	73	12	291
2019	Student	40	19	17	7	8	7	2	65	16	304
2018	Indeterminate (permanent)	28	26	21	11	9	3	1	57	21	7412
2018	Term	42	23	17	9	4	3	1	68	14	1118
2018	Casual	41	27	13	8	5	3	3	72	14	144
2018	Student	29	16	23	14	8	8	1	49	25	98
2017	Indeterminate (permanent)	26	27	20	12	10	4	1	55	23	7409
2017	Term	43	26	17	6	3	4	1	73	10	743
2017	Casual	44	22	14	6	1	6	6	75	9	140
2017	Student	36	32	12	10	3	7	0	73	14	72
2014	Indeterminate (permanent)	24	27	21	13	10	4	1	53	25	8228
2014	Term	35	32	15	8	4	5	1	72	12	412
2014	Casual	37	21	18	10	4	5	6	65	15	154
2014	Student	32	18	24	8	4	10	4	58	14	115

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	24	43	33	9427
2020	Term	15	51	34	1452
2020	Casual	33	37	30	143
2020	Student	33	31	36	106
2019	Indeterminate (permanent)	27	38	34	8580
2019	Term	17	48	35	1453
2019	Casual	33	33	34	292
2019	Student	47	17	36	304
2018	Indeterminate (permanent)	28	38	34	7433
2018	Term	18	49	33	1127
2018	Casual	34	33	34	145
2018	Student	43	15	42	98
2017	Indeterminate (permanent)	28	40	32	7409
2017	Term	18	52	31	744
2017	Casual	40	33	28	141
2017	Student	41	23	36	72
2014	Indeterminate (permanent)	28	38	34	8231
2014	Term	20	50	30	411
2014	Casual	52	23	25	152
2014	Student	49	23	28	115

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	17	41	33	3	0	7	2235
2020	Term	5	39	31	2	17	6	225
2020	Casual	18	6	7	2	63	4	45
2020	Student	0	6	9	0	83	3	35
2019	Indeterminate (permanent)	16	37	37	3	0	6	2342
2019	Term	4	29	40	5	17	5	253
2019	Casual	8	14	10	4	59	4	98
2019	Student	0	3	7	1	88	1	144
2018	Indeterminate (permanent)	19	33	37	4	0	7	2088
2018	Term	6	36	31	5	19	4	206
2018	Casual	8	13	20	4	53	2	49
2017	Indeterminate (permanent)	21	30	38	5	0	6	2104
2017	Term	10	30	20	3	31	6	139
2017	Casual	8	9	3	9	71	0	52
2017	Student	0	4	7	16	73	0	28
2014	Indeterminate (permanent)	22	28	34	7	9999	8	2370
2014	Term	4	30	37	14	9999	15	85
2014	Casual	17	8	13	12	9999	50	80
2014	Student	0	11	5	23	9999	61	55

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	9415
2020	Term	4	96	1448
2019	Indeterminate (permanent)	12	88	8565
2019	Term	8	92	1451
2019	Casual	5	95	291
2019	Student	4	96	304
2018	Indeterminate (permanent)	13	87	7430
2018	Term	10	90	1128
2018	Casual	5	95	145
2018	Student	8	92	98

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	831
2019	Indeterminate (permanent)	42	58	1032
2019	Term	60	40	114
2018	Indeterminate (permanent)	47	53	986
2018	Term	68	32	120

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	60	40	831
2019	Indeterminate (permanent)	66	34	1032
2019	Term	45	55	114
2018	Indeterminate (permanent)	61	39	986
2018	Term	42	58	120

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	831
2019	Indeterminate (permanent)	8	92	1032
2019	Casual	0	100	13
2018	Indeterminate (permanent)	8	92	986

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Term	0	100	59
2019	Indeterminate (permanent)	1	99	1032
2019	Casual	0	100	13
2018	Term	0	100	120

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	831
2019	Indeterminate (permanent)	7	93	1032
2019	Term	5	95	114
2018	Indeterminate (permanent)	8	92	986

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	831
2019	Indeterminate (permanent)	3	97	1032
2019	Term	4	96	114
2018	Indeterminate (permanent)	3	97	986

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	831
2019	Indeterminate (permanent)	5	95	1032
2019	Term	5	95	114
2018	Indeterminate (permanent)	4	96	986
2018	Term	4	96	120

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	36	64	831
2019	Indeterminate (permanent)	37	63	1020
2019	Term	28	72	113
2018	Indeterminate (permanent)	40	60	984
2018	Term	23	77	120

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	42	58	831
2019	Indeterminate (permanent)	45	55	1020
2019	Term	37	63	113
2018	Indeterminate (permanent)	42	58	984
2018	Term	28	72	120

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	831
2019	Indeterminate (permanent)	49	51	1020
2019	Term	32	68	113
2018	Indeterminate (permanent)	47	53	984
2018	Term	42	58	120

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	831
2019	Indeterminate (permanent)	42	58	1020
2019	Term	49	51	113
2019	Casual	61	39	13
2019	Student	45	55	11
2018	Indeterminate (permanent)	42	58	984
2018	Term	45	55	120

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	35	65	831
2019	Indeterminate (permanent)	36	64	1020
2019	Term	12	88	113
2018	Indeterminate (permanent)	34	66	984
2018	Term	20	80	120

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	56	44	831
2019	Indeterminate (permanent)	54	46	1020
2019	Term	56	44	113
2019	Casual	53	47	13
2019	Student	55	45	11
2018	Indeterminate (permanent)	53	47	984
2018	Term	58	42	120

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	35	65	831
2019	Indeterminate (permanent)	34	66	1020
2019	Term	30	70	113
2018	Indeterminate (permanent)	33	67	984
2018	Term	29	71	120

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	1	99	831
2019	Indeterminate (permanent)	1	99	1020
2019	Term	0	100	113
2019	Casual	0	100	13
2019	Student	0	100	11
2018	Indeterminate (permanent)	1	99	984
2018	Term	0	100	120

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	831
2019	Indeterminate (permanent)	6	94	1020
2019	Term	12	88	113
2018	Indeterminate (permanent)	6	94	984
2018	Term	11	89	120

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	831
2019	Indeterminate (permanent)	12	88	1020
2019	Term	9	91	113
2018	Indeterminate (permanent)	11	89	984

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	50	50	831
2019	Indeterminate (permanent)	49	51	1020
2019	Term	44	56	113
2018	Indeterminate (permanent)	49	51	984
2018	Term	33	67	120

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	21	79	831
2019	Indeterminate (permanent)	22	78	1020
2019	Term	20	80	113
2018	Indeterminate (permanent)	23	77	984
2018	Term	17	83	120

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	831
2019	Indeterminate (permanent)	15	85	1020
2019	Term	12	88	113
2018	Indeterminate (permanent)	16	84	984
2018	Term	17	83	120

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	56	44	831
2019	Indeterminate (permanent)	55	45	1013
2019	Term	48	52	113
2019	Casual	61	39	13
2019	Student	45	55	11
2018	Indeterminate (permanent)	58	42	987
2018	Term	44	56	120

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	30	70	831
2019	Indeterminate (permanent)	28	72	1013
2019	Term	22	78	113
2018	Indeterminate (permanent)	28	72	987
2018	Term	14	86	120

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	831
2019	Indeterminate (permanent)	12	88	1013
2019	Term	5	95	113
2018	Indeterminate (permanent)	10	90	987

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	831
2019	Indeterminate (permanent)	18	82	1013
2019	Term	5	95	113
2019	Casual	0	100	13
2019	Student	0	100	11
2018	Indeterminate (permanent)	18	82	987
2018	Term	6	94	120

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	831
2019	Indeterminate (permanent)	9	91	1013
2019	Student	0	100	11
2018	Indeterminate (permanent)	8	92	987
2018	Term	7	93	120

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	831
2019	Indeterminate (permanent)	5	95	1013
2019	Term	4	96	113
2018	Indeterminate (permanent)	6	94	987

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	831
2019	Indeterminate (permanent)	14	86	1013
2019	Term	12	88	113
2018	Indeterminate (permanent)	14	86	987
2018	Term	12	88	120

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	831
2019	Indeterminate (permanent)	15	85	1013
2019	Term	10	90	113
2018	Indeterminate (permanent)	13	87	987
2018	Term	9	91	120

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	23	77	831
2019	Indeterminate (permanent)	23	77	1013
2019	Term	28	72	113
2018	Indeterminate (permanent)	24	76	987
2018	Term	33	67	120

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	789
2019	Indeterminate (permanent)	11	89	962
2019	Term	18	82	106
2018	Indeterminate (permanent)	13	87	931
2018	Term	17	83	116

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	789
2019	Indeterminate (permanent)	18	82	962
2019	Term	25	75	106
2018	Indeterminate (permanent)	20	80	931
2018	Term	27	73	116

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	789
2019	Indeterminate (permanent)	9	91	962
2019	Term	15	85	106
2018	Indeterminate (permanent)	10	90	931
2018	Term	10	90	116

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	789
2019	Indeterminate (permanent)	6	94	962
2019	Term	12	88	106
2018	Indeterminate (permanent)	7	93	931
2018	Term	9	91	116

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	789
2019	Indeterminate (permanent)	11	89	962
2019	Term	7	93	106
2018	Indeterminate (permanent)	11	89	931
2018	Term	6	94	116

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	789
2019	Indeterminate (permanent)	10	90	962
2019	Term	6	94	106
2018	Indeterminate (permanent)	12	88	931
2018	Term	11	89	116

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	789
2019	Indeterminate (permanent)	17	83	962
2019	Term	10	90	106
2018	Indeterminate (permanent)	14	86	931
2018	Term	11	89	116

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	789
2019	Indeterminate (permanent)	15	85	962
2019	Term	14	86	106
2018	Indeterminate (permanent)	12	88	931
2018	Term	20	80	116

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	789
2019	Indeterminate (permanent)	13	87	962
2019	Term	12	88	106
2018	Indeterminate (permanent)	14	86	931
2018	Term	10	90	116

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	27	73	789
2019	Indeterminate (permanent)	30	70	962
2019	Term	20	80	106
2018	Indeterminate (permanent)	28	72	931
2018	Term	25	75	116

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	789
2019	Indeterminate (permanent)	12	88	962
2019	Term	11	89	106
2018	Indeterminate (permanent)	10	90	931

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	46	54	789
2019	Indeterminate (permanent)	46	54	962
2019	Term	44	56	106
2018	Indeterminate (permanent)	46	54	931
2018	Term	42	58	116

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	1	99	789
2019	Indeterminate (permanent)	2	98	962
2018	Indeterminate (permanent)	1	99	931

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	789
2019	Indeterminate (permanent)	52	48	962
2019	Term	42	58	106
2018	Indeterminate (permanent)	52	48	931
2018	Term	39	61	116

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	789
2019	Indeterminate (permanent)	4	96	962
2018	Indeterminate (permanent)	4	96	931

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	789
2019	Indeterminate (permanent)	12	88	962
2019	Term	13	87	106
2018	Indeterminate (permanent)	11	89	931
2018	Term	12	88	116

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	16	17	5	4	29	7	60	13	9415
2020	Term	33	14	12	1	1	29	10	76	4	1451
2020	Casual	33	14	8	1	1	31	12	83	2	143
2020	Student	27	4	5	1	0	44	19	85	3	106
2019	Indeterminate (permanent)	18	17	19	7	5	26	8	53	18	8570
2019	Term	30	14	15	4	2	22	12	68	9	1448
2019	Casual	29	14	12	3	1	27	14	74	6	291
2019	Student	27	14	10	1	1	26	20	77	4	304
2018	Indeterminate (permanent)	16	20	21	6	6	25	6	52	17	7426
2018	Term	29	16	17	4	2	25	7	66	9	1127
2018	Casual	29	16	14	1	1	29	11	75	2	145
2018	Student	19	14	15	0	1	34	16	67	2	97
2017	Indeterminate (permanent)	14	20	19	6	6	27	8	52	19	7408
2017	Term	24	17	15	2	2	29	11	68	6	745
2017	Casual	25	8	18	2	1	26	21	62	5	141
2017	Student	18	22	12	4	0	33	12	71	7	72
2014	Indeterminate (permanent)	14	18	21	6	6	28	8	49	18	8232
2014	Term	25	20	13	4	3	26	9	69	11	412
2014	Casual	21	14	16	1	2	31	16	65	5	154
2014	Student	21	18	4	5	1	39	12	80	11	115

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	30	15	4	3	10	1	76	8	9398
2020	Term	53	24	10	1	1	11	1	87	2	1445
2020	Casual	48	27	8	1	1	11	3	88	2	140
2020	Student	48	19	10	2	0	18	4	85	2	105
2019	Indeterminate (permanent)	32	31	17	5	4	10	1	71	10	8560
2019	Term	49	24	13	3	1	8	1	81	5	1451
2019	Casual	47	22	9	2	1	16	3	86	3	293
2019	Student	46	24	12	1	1	13	3	84	2	303
2018	Indeterminate (permanent)	28	34	18	6	4	10	1	69	11	7415
2018	Term	45	28	13	3	2	8	1	80	5	1124
2018	Casual	45	30	10	1	1	11	2	86	2	146
2018	Student	34	29	16	3	0	16	1	76	4	97
2017	Indeterminate (permanent)	26	33	17	6	5	11	1	68	12	7397
2017	Term	40	31	12	2	2	11	2	82	4	743
2017	Casual	36	28	12	1	1	18	4	83	2	141
2017	Student	25	42	9	4	0	19	2	84	5	72
2014	Indeterminate (permanent)	23	32	20	6	4	14	1	65	12	8231
2014	Term	40	26	11	4	2	15	2	79	7	412
2014	Casual	36	29	13	1	1	17	3	81	3	154
2014	Student	36	24	5	4	1	29	2	86	7	115

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	9401
2020	Term	3	97	1448
2020	Casual	3	97	142
2020	Student	0	100	106
2019	Indeterminate (permanent)	7	93	8562
2019	Term	4	96	1448
2019	Casual	4	96	291
2019	Student	4	96	302
2018	Indeterminate (permanent)	6	94	7418
2018	Term	3	97	1125

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	35	65	513
2019	Indeterminate (permanent)	31	69	561
2019	Term	32	68	61
2019	Casual	47	53	11
2019	Student	42	58	12
2018	Indeterminate (permanent)	32	68	458
2018	Term	50	50	39

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	74	26	513
2019	Indeterminate (permanent)	78	22	561
2019	Term	65	35	61
2018	Indeterminate (permanent)	80	20	458
2018	Term	61	39	39

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	513
2019	Indeterminate (permanent)	5	95	561
2019	Student	0	100	12
2018	Indeterminate (permanent)	4	96	458
2018	Term	0	100	39

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	513
2019	Term	100	61
2019	Student	100	12
2018	Term	100	39

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	513
2019	Indeterminate (permanent)	8	92	561
2019	Casual	0	100	11
2018	Indeterminate (permanent)	8	92	458

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	513
2019	Indeterminate (permanent)	4	96	561
2019	Student	0	100	12
2018	Indeterminate (permanent)	2	98	458

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	513
2019	Indeterminate (permanent)	9	91	561
2019	Term	13	87	61
2018	Indeterminate (permanent)	10	90	458

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	25	75	513
2019	Indeterminate (permanent)	20	80	549
2019	Term	38	62	59
2018	Indeterminate (permanent)	16	84	458
2018	Term	21	79	39

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	19	81	513
2019	Indeterminate (permanent)	17	83	549
2019	Term	17	83	59
2018	Indeterminate (permanent)	16	84	458
2018	Term	13	87	39

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	513
2019	Indeterminate (permanent)	10	90	549
2019	Term	22	78	59
2018	Indeterminate (permanent)	10	90	458

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	513
2019	Indeterminate (permanent)	5	95	549
2019	Casual	0	100	11
2018	Indeterminate (permanent)	3	97	458

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	28	72	513
2019	Indeterminate (permanent)	33	67	549
2019	Term	22	78	59
2018	Indeterminate (permanent)	29	71	458
2018	Term	26	74	39

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	22	78	513
2019	Indeterminate (permanent)	23	77	549
2019	Term	14	86	59
2018	Indeterminate (permanent)	21	79	458
2018	Term	23	77	39

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	513
2019	Indeterminate (permanent)	3	97	549
2019	Student	0	100	12
2018	Indeterminate (permanent)	3	97	458

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	513
2019	Indeterminate (permanent)	2	98	549
2019	Term	0	100	59
2018	Indeterminate (permanent)	2	98	458
2018	Term	0	100	39

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	513
2019	Indeterminate (permanent)	5	95	549
2019	Student	0	100	12
2018	Indeterminate (permanent)	6	94	458
2018	Term	12	88	39

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	513
2019	Indeterminate (permanent)	12	88	549
2019	Term	8	92	59
2019	Casual	0	100	11
2019	Student	0	100	12
2018	Indeterminate (permanent)	12	88	458
2018	Term	12	88	39

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Term	0	100	38
2019	Term	0	100	59
2019	Student	0	100	12
2018	Indeterminate (permanent)	1	99	458

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	513
2019	Indeterminate (permanent)	15	85	549
2019	Term	10	90	59
2018	Indeterminate (permanent)	18	82	458

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Term	100	38
2019	Term	100	59
2019	Student	100	12

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	513
2019	Indeterminate (permanent)	27	73	549
2019	Term	28	72	59
2018	Indeterminate (permanent)	28	72	458
2018	Term	27	73	39

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	29	71	513
2019	Indeterminate (permanent)	30	70	544
2019	Term	20	80	59
2018	Indeterminate (permanent)	35	65	458
2018	Term	20	80	39

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	513
2019	Indeterminate (permanent)	13	87	544
2019	Term	7	93	59
2018	Indeterminate (permanent)	16	84	458

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	513
2019	Indeterminate (permanent)	8	92	544
2018	Indeterminate (permanent)	9	91	458

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	513
2019	Indeterminate (permanent)	16	84	544
2019	Student	0	100	12
2018	Indeterminate (permanent)	16	84	458

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	513
2019	Indeterminate (permanent)	3	97	544
2019	Student	0	100	12
2018	Indeterminate (permanent)	5	95	458

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	513
2019	Indeterminate (permanent)	3	97	544
2019	Term	0	100	59
2018	Indeterminate (permanent)	6	94	458

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	513
2019	Indeterminate (permanent)	9	91	544
2019	Term	14	86	59
2018	Indeterminate (permanent)	11	89	458
2018	Term	13	87	39

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	513
2019	Indeterminate (permanent)	14	86	544
2018	Indeterminate (permanent)	10	90	458

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	513
2019	Indeterminate (permanent)	47	53	544
2019	Term	61	39	59
2018	Indeterminate (permanent)	44	56	458
2018	Term	69	31	39

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	489
2019	Indeterminate (permanent)	7	93	471
2019	Term	9	91	55
2018	Indeterminate (permanent)	5	95	433

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	489
2019	Indeterminate (permanent)	14	86	471
2019	Term	14	86	55
2018	Indeterminate (permanent)	11	89	433
2018	Term	24	76	37

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	489
2019	Indeterminate (permanent)	3	97	471
2018	Indeterminate (permanent)	3	97	433
2018	Term	0	100	37

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	489
2019	Indeterminate (permanent)	3	97	471
2018	Indeterminate (permanent)	3	97	433

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	489
2019	Indeterminate (permanent)	4	96	471
2018	Indeterminate (permanent)	2	98	433

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	489
2019	Indeterminate (permanent)	6	94	471
2019	Term	0	100	55
2018	Indeterminate (permanent)	6	94	433

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	489
2019	Indeterminate (permanent)	13	87	471
2019	Term	12	88	55
2018	Indeterminate (permanent)	8	92	433
2018	Term	12	88	37

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	489
2019	Indeterminate (permanent)	12	88	471
2019	Term	23	77	55
2018	Indeterminate (permanent)	11	89	433
2018	Term	16	84	37

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	489
2019	Indeterminate (permanent)	9	91	471
2019	Term	10	90	55
2018	Indeterminate (permanent)	13	87	433
2018	Term	13	87	37

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	489
2019	Indeterminate (permanent)	26	74	471
2019	Term	23	77	55
2018	Indeterminate (permanent)	30	70	433
2018	Term	33	67	37

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	489
2019	Indeterminate (permanent)	10	90	471
2018	Indeterminate (permanent)	12	88	433

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	42	58	489
2019	Indeterminate (permanent)	42	58	471
2019	Term	43	57	55
2018	Indeterminate (permanent)	45	55	433
2018	Term	41	59	37

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	489
2019	Indeterminate (permanent)	2	98	471
2018	Indeterminate (permanent)	2	98	433

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	60	40	489
2019	Indeterminate (permanent)	60	40	471
2019	Term	53	47	55
2018	Indeterminate (permanent)	64	36	433
2018	Term	56	44	37

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	489
2019	Indeterminate (permanent)	4	96	471
2019	Term	0	100	55
2018	Indeterminate (permanent)	5	95	433

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	489
2019	Indeterminate (permanent)	13	87	471
2019	Term	9	91	55
2018	Indeterminate (permanent)	15	85	433

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	17	17	3	2	32	6	64	8	9391
2020	Term	34	15	12	1	1	29	8	78	3	1450
2020	Casual	33	17	7	2	1	31	10	84	5	142
2020	Student	29	5	5	0	0	46	15	88	0	106
2019	Indeterminate (permanent)	20	16	21	3	3	30	7	57	10	8567
2019	Term	33	13	16	2	2	24	11	71	5	1445
2019	Casual	31	14	10	2	0	27	15	78	5	292
2019	Student	30	16	8	2	1	26	16	80	6	304
2018	Indeterminate (permanent)	17	19	23	3	3	29	6	56	9	7409
2018	Term	30	16	18	2	1	26	6	69	4	1121
2018	Casual	33	16	10	1	0	30	10	82	1	145
2018	Student	22	17	12	1	1	34	12	74	4	98
2017	Indeterminate (permanent)	15	19	20	2	3	34	7	58	9	7404
2017	Term	27	19	13	1	1	30	9	76	3	746
2017	Casual	24	19	10	2	0	26	19	78	4	141
2017	Student	21	19	5	0	0	38	16	87	1	72
2014	Indeterminate (permanent)	14	17	21	3	3	34	8	55	9	8230
2014	Term	27	21	12	1	1	30	8	76	4	411
2014	Casual	26	16	11	1	0	33	14	78	1	153
2014	Student	22	18	5	0	2	39	14	85	4	115

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	30	15	3	2	11	1	78	6	9400
2020	Term	55	23	10	1	0	10	1	87	2	1447
2020	Casual	51	26	7	3	1	11	1	88	4	142
2020	Student	47	23	8	0	0	17	5	89	0	106
2019	Indeterminate (permanent)	33	30	18	3	3	12	1	73	6	8557
2019	Term	51	23	12	2	1	9	2	83	4	1443
2019	Casual	47	23	7	2	1	15	5	87	4	292
2019	Student	52	21	9	3	0	12	2	85	4	304
2018	Indeterminate (permanent)	28	34	19	3	3	12	1	71	7	7404
2018	Term	47	27	13	2	2	9	1	82	4	1124
2018	Casual	45	27	10	3	0	13	3	85	3	145
2018	Student	32	29	17	4	1	16	1	73	6	98
2017	Indeterminate (permanent)	29	33	16	3	3	14	2	74	7	7399
2017	Term	43	30	10	1	1	13	3	86	3	745
2017	Casual	42	25	9	1	0	16	7	88	1	140
2017	Student	31	43	5	0	0	18	2	93	0	72
2014	Indeterminate (permanent)	25	32	19	3	2	17	2	70	6	8233
2014	Term	39	30	10	1	1	16	2	85	3	411
2014	Casual	41	29	7	1	1	20	2	90	2	153
2014	Student	37	23	5	0	2	26	7	90	3	115

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	2	7	29	14	30	18	1	11	54	127

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	23	16	10	10	2	63	20	9420
2020	Term	46	19	16	10	7	2	66	17	1451
2020	Casual	53	18	12	5	10	1	72	16	143
2020	Student	67	18	7	5	2	2	87	7	106

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	30	20	10	8	0	1	63	17	9397
2020	Term	41	28	18	8	4	0	1	70	12	1448
2020	Casual	36	31	12	6	11	3	1	70	18	143
2020	Student	42	32	14	6	6	0	0	75	11	106
2019	Indeterminate (permanent)	21	27	22	13	15	0	1	49	29	8575
2019	Term	32	27	21	10	8	0	1	60	19	1452
2019	Casual	34	19	23	10	10	1	3	55	21	291
2019	Student	32	25	23	11	8	0	1	58	19	304
2018	Indeterminate (permanent)	17	24	24	15	19	0	1	41	35	7433
2018	Term	26	26	22	12	11	0	2	54	24	1120
2018	Casual	25	21	27	12	10	3	3	49	23	143
2018	Student	21	19	29	11	17	2	0	42	29	98
2017	Indeterminate (permanent)	18	23	21	15	20	0	3	42	36	7397
2017	Term	23	22	18	17	17	1	2	47	35	745
2017	Casual	30	13	24	17	14	1	1	44	32	140
2017	Student	7	28	15	19	30	0	2	35	49	72

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	19	27	27	16	11	0	0	46	27	9414
2020	Term	34	29	22	9	5	0	1	64	14	1451
2020	Casual	47	27	17	6	2	0	1	75	9	141
2020	Student	41	39	14	5	2	0	0	79	7	106
2019	Indeterminate (permanent)	18	28	27	16	11	0	1	46	27	8563
2019	Term	35	30	21	8	5	0	1	66	13	1450
2019	Casual	53	24	14	5	2	1	1	79	7	293
2019	Student	51	31	13	3	2	0	0	82	5	304
2018	Indeterminate (permanent)	14	24	31	18	12	0	1	39	30	7427
2018	Term	34	30	22	9	5	1	1	65	13	1126
2018	Casual	46	24	14	7	4	2	3	73	12	142
2018	Student	32	37	21	8	1	1	0	69	9	98
2017	Indeterminate (permanent)	14	24	28	18	14	0	1	38	33	7403
2017	Term	34	28	23	10	4	0	1	63	14	746
2017	Casual	36	27	19	12	3	1	2	65	16	140
2017	Student	23	41	27	7	2	0	0	64	9	72

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	29	23	13	8	0	1	56	20	9395
2020	Term	48	27	13	7	3	0	2	77	9	1444
2020	Casual	52	29	11	5	2	1	1	82	7	143
2020	Student	68	19	7	4	1	0	2	88	5	105
2019	Indeterminate (permanent)	22	30	24	14	9	0	1	53	23	8531
2019	Term	44	28	15	6	5	1	1	74	11	1443
2019	Casual	56	26	8	5	2	2	2	85	7	287
2019	Student	66	19	9	1	2	0	2	87	4	301
2018	Indeterminate (permanent)	17	29	27	16	10	0	1	47	26	7407
2018	Term	43	27	16	8	3	1	2	72	11	1117
2018	Casual	48	25	13	3	3	2	6	79	7	142
2018	Student	47	27	14	7	1	1	2	77	9	97
2017	Indeterminate (permanent)	17	27	26	16	12	0	2	45	28	7396
2017	Term	41	28	17	6	3	0	4	72	10	741
2017	Casual	40	24	20	10	3	1	3	66	14	140
2017	Student	46	23	16	12	0	2	2	72	12	72

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	26	22	14	11	1	1	52	25	9386
2020	Term	51	23	12	4	3	4	2	79	8	1437
2020	Casual	51	21	13	10	3	1	2	74	13	140
2020	Student	60	17	15	4	1	1	2	80	5	106
2019	Indeterminate (permanent)	20	26	23	16	13	1	1	47	30	8536
2019	Term	44	25	15	7	5	2	1	72	12	1448
2019	Casual	57	21	12	3	2	2	3	82	5	291
2019	Student	57	24	9	6	3	1	2	82	9	302
2018	Indeterminate (permanent)	16	23	25	19	15	1	1	40	34	7395
2018	Term	41	25	16	9	5	1	2	69	15	1117
2018	Casual	42	23	16	7	5	3	4	70	13	143
2018	Student	44	29	13	8	3	1	2	75	12	98
2017	Indeterminate (permanent)	15	22	23	19	17	1	2	38	38	7398
2017	Term	34	26	19	10	6	3	3	64	17	744
2017	Casual	38	23	18	11	6	2	1	64	18	140
2017	Student	40	29	16	9	4	0	2	71	13	72

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	25	14	8	6	0	4	72	14	9379
2020	Term	73	14	5	2	1	0	5	92	3	1442
2020	Casual	72	11	7	1	3	0	6	89	4	143
2020	Student	76	13	5	3	0	0	3	92	3	105
2019	Indeterminate (permanent)	45	25	13	7	5	0	4	74	12	8546
2019	Term	70	16	7	2	1	1	3	90	3	1439
2019	Casual	75	14	3	1	0	2	5	95	1	291
2019	Student	77	13	4	3	0	0	3	93	3	304
2018	Indeterminate (permanent)	39	25	16	8	6	0	6	68	14	7414
2018	Term	69	16	8	2	1	1	4	88	3	1122
2018	Casual	64	15	7	3	2	2	6	87	5	143
2018	Student	65	18	8	2	1	1	4	88	3	98
2017	Indeterminate (permanent)	36	25	16	7	6	1	8	67	15	7384
2017	Term	58	18	9	3	1	0	10	85	5	739
2017	Casual	61	18	7	3	1	1	9	89	4	140
2017	Student	60	18	9	2	2	0	10	86	4	72

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	27	22	12	9	0	1	57	21	9394
2020	Term	45	26	16	7	5	0	1	72	12	1448
2020	Casual	53	22	17	5	2	0	1	76	8	143
2020	Student	35	38	13	12	1	0	1	73	13	106
2019	Indeterminate (permanent)	34	29	20	9	7	0	1	64	16	8550
2019	Term	54	25	12	4	3	0	1	80	7	1436
2019	Casual	61	19	9	4	2	2	3	84	7	291
2019	Student	56	22	11	6	3	0	1	80	9	298
2018	Indeterminate (permanent)	30	27	22	11	9	0	1	57	20	7411
2018	Term	51	25	16	4	4	1	1	76	8	1121
2018	Casual	52	20	17	6	4	1	2	73	10	142
2018	Student	43	28	15	9	4	1	0	72	14	96
2017	Indeterminate (permanent)	27	31	23	11	7	0	1	59	18	7384
2017	Term	45	26	17	6	4	0	2	72	10	746
2017	Casual	45	36	12	3	2	0	2	83	5	141
2017	Student	32	36	22	7	3	0	0	68	10	72

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	25	19	10	9	0	6	59	20	9408
2020	Term	43	24	14	7	5	0	6	72	14	1448
2020	Casual	46	27	11	4	4	1	6	79	9	143
2020	Student	60	17	8	2	3	0	11	86	5	104

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	33	19	7	4	1	1	70	11	9392
2020	Term	52	26	13	3	2	1	2	81	6	1446
2020	Casual	58	25	11	2	0	2	2	86	2	143
2020	Student	68	23	5	1	1	2	1	93	2	105
2019	Indeterminate (permanent)	28	35	21	9	5	1	1	64	14	8550
2019	Term	47	29	14	5	3	1	2	77	8	1446
2019	Casual	57	25	7	4	1	3	2	87	6	291
2019	Student	57	23	13	3	2	0	2	81	6	304
2018	Indeterminate (permanent)	22	33	25	12	6	1	1	57	18	7395
2018	Term	42	29	18	5	2	1	2	74	8	1114
2018	Casual	50	28	8	5	1	4	4	85	7	145
2018	Student	40	28	16	8	2	2	4	72	11	98
2017	Indeterminate (permanent)	23	33	23	11	7	1	2	58	19	7375
2017	Term	44	30	15	6	2	1	4	77	8	741
2017	Casual	50	31	11	2	2	2	2	84	4	141
2017	Student	46	31	13	5	2	0	2	79	7	72

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	34	22	10	5	1	1	62	16	9387
2020	Term	43	28	16	7	4	0	1	72	11	1446
2020	Casual	55	23	10	5	2	3	1	82	7	143
2020	Student	59	23	11	5	0	0	2	83	5	105
2019	Indeterminate (permanent)	21	32	25	13	7	1	1	54	21	8542
2019	Term	38	29	18	8	6	1	1	68	14	1449
2019	Casual	50	26	11	6	2	2	2	79	9	293
2019	Student	51	28	11	6	4	0	1	80	9	302
2018	Indeterminate (permanent)	18	30	26	16	8	0	1	49	24	7399
2018	Term	35	29	19	10	4	1	2	65	15	1119
2018	Casual	50	24	17	3	4	1	3	76	6	145
2018	Student	39	26	21	9	1	2	2	67	11	98
2017	Indeterminate (permanent)	18	30	25	16	10	1	1	48	27	7385
2017	Term	35	32	17	8	4	2	3	71	12	744
2017	Casual	50	23	15	7	1	1	2	75	9	140
2017	Student	33	25	23	12	2	2	4	61	14	72

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	31	19	9	4	0	1	68	13	9399
2020	Term	46	29	15	7	3	0	1	75	10	1445
2020	Casual	54	26	8	5	3	1	1	83	9	143
2020	Student	53	27	12	7	1	0	1	81	8	104
2019	Indeterminate (permanent)	29	31	21	11	7	0	1	61	18	8549
2019	Term	40	26	19	8	5	0	1	67	14	1448
2019	Casual	45	26	16	7	3	2	1	73	10	291
2019	Student	40	28	19	7	6	0	1	68	13	304
2018	Indeterminate (permanent)	23	31	24	13	7	0	1	55	21	7390
2018	Term	35	29	18	11	6	0	1	65	17	1118
2018	Casual	49	22	14	7	4	1	1	74	12	144
2018	Student	26	29	28	8	6	1	3	56	15	98
2017	Indeterminate (permanent)	24	30	21	14	8	1	2	56	22	7386
2017	Term	36	29	17	9	4	1	3	68	14	744
2017	Casual	50	25	15	7	2	1	1	76	9	141
2017	Student	37	32	15	11	2	0	2	71	14	72

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	26	15	7	5	1	1	73	12	9363
2020	Term	56	25	10	4	3	1	1	82	8	1446
2020	Casual	69	17	9	2	0	1	1	88	2	143
2020	Student	77	17	3	3	0	0	0	94	3	104
2019	Indeterminate (permanent)	41	27	16	9	6	0	1	69	15	8543
2019	Term	50	25	13	7	4	0	1	76	11	1449
2019	Casual	65	18	8	4	3	2	0	84	8	290
2019	Student	61	19	13	3	3	0	2	81	6	300

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	31	22	10	5	0	0	62	16	9398
2020	Term	36	29	20	9	5	0	1	65	15	1449
2020	Casual	41	35	14	5	3	1	1	77	9	143
2020	Student	32	30	25	10	4	0	0	62	13	105

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	31	23	12	7	0	0	58	19	9386
2020	Term	31	29	20	10	8	0	1	61	19	1447
2020	Casual	45	25	16	7	3	1	3	73	10	141
2020	Student	50	30	14	5	1	0	0	80	6	105
2019	Indeterminate (permanent)	29	30	22	11	7	0	1	60	17	8519
2019	Term	34	27	19	11	8	1	1	62	19	1442
2019	Casual	48	28	12	6	4	1	0	77	11	292
2019	Student	49	28	15	4	3	1	0	78	7	303
2018	Indeterminate (permanent)	24	28	24	14	8	0	1	54	23	7371
2018	Term	34	25	21	11	7	1	1	60	18	1115
2018	Casual	41	22	28	4	2	1	3	65	6	144
2018	Student	43	30	16	6	1	1	2	76	7	97
2017	Indeterminate (permanent)	23	28	22	14	10	1	2	52	25	7371
2017	Term	35	29	19	10	4	0	2	66	15	740
2017	Casual	39	34	15	9	2	1	1	74	11	141
2017	Student	40	32	16	5	3	2	2	75	9	72

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	25	12	3	2	0	2	82	5	9343
2020	Term	61	23	10	3	2	0	2	86	5	1441
2020	Casual	59	20	12	6	1	0	3	81	6	143
2020	Student	55	20	14	8	2	0	2	76	10	106
2019	Indeterminate (permanent)	55	23	12	5	3	0	2	80	8	8537
2019	Term	66	20	8	2	2	0	2	88	4	1448
2019	Casual	66	21	6	3	1	2	1	89	5	289
2019	Student	69	18	7	4	1	0	2	88	5	302
2018	Indeterminate (permanent)	50	24	13	5	5	0	2	77	10	7369
2018	Term	62	19	10	3	2	0	3	84	5	1113
2018	Casual	69	22	5	2	0	0	3	93	2	145
2018	Student	66	17	9	5	1	1	0	85	6	98
2017	Indeterminate (permanent)	53	23	12	5	3	0	2	79	9	7392
2017	Term	62	22	10	3	1	0	2	86	4	742
2017	Casual	65	20	9	3	1	0	3	87	4	141
2017	Student	67	17	7	3	2	0	4	87	5	72

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	35	21	9	5	0	65	14	9361
2020	Term	41	35	16	5	3	0	76	8	1446
2020	Casual	41	30	19	5	3	1	72	9	143
2020	Student	45	30	17	7	1	0	75	8	106

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	70	17	6	2	1	0	5	91	3	9358
2020	Term	73	15	5	2	1	0	3	92	3	1439
2020	Casual	74	12	5	3	1	1	4	91	4	142
2020	Student	76	14	7	0	0	0	3	93	0	105
2019	Indeterminate (permanent)	72	13	5	2	2	1	6	91	4	8516
2019	Term	77	11	5	2	1	1	4	93	2	1447
2019	Casual	77	12	3	1	0	3	5	96	2	289
2019	Student	78	11	4	1	1	1	4	93	2	302
2018	Indeterminate (permanent)	68	15	6	2	2	1	5	89	5	7374
2018	Term	73	14	7	1	1	1	3	90	2	1115
2018	Casual	77	18	1	0	0	0	4	98	0	145
2018	Student	74	9	5	6	1	1	3	87	7	98

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	79	9	4	2	2	1	3	92	4	9343
2020	Term	87	5	2	2	1	1	2	95	3	1438
2020	Casual	88	5	1	1	1	1	3	97	2	143
2020	Student	90	5	1	2	0	0	3	97	2	106
2019	Indeterminate (permanent)	72	12	6	4	4	1	3	86	8	8551
2019	Term	82	8	4	2	1	0	3	92	4	1448
2019	Casual	85	5	3	2	2	1	3	93	4	291
2019	Student	85	5	4	2	2	0	3	92	4	304
2018	Indeterminate (permanent)	68	13	7	3	4	1	4	85	8	7375
2018	Term	76	10	6	2	2	1	3	90	4	1112
2018	Casual	80	8	2	1	2	1	4	94	4	145
2018	Student	77	9	5	2	2	1	4	90	4	98
2017	Indeterminate (permanent)	68	13	6	4	4	1	5	86	8	7399
2017	Term	79	9	3	3	1	1	3	92	4	741
2017	Casual	86	6	6	0	1	0	1	93	1	139
2017	Student	78	10	3	0	0	0	9	97	0	72

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	69	18	6	2	1	0	2	90	4	9344
2020	Term	84	8	3	1	1	0	2	94	2	1436
2020	Casual	84	11	1	1	1	1	2	97	1	142
2020	Student	89	7	2	2	0	0	1	96	2	105
2019	Indeterminate (permanent)	58	25	9	4	2	0	2	85	6	8532
2019	Term	74	15	5	2	1	0	2	91	3	1439
2019	Casual	77	13	5	0	1	1	2	93	1	291
2019	Student	75	14	4	4	1	0	2	92	5	302
2018	Indeterminate (permanent)	55	26	11	4	2	0	2	82	7	7402
2018	Term	69	17	8	2	2	0	2	88	4	1123
2018	Casual	73	15	7	2	0	1	3	91	2	145
2018	Student	64	17	5	6	1	1	5	87	8	98
2017	Indeterminate (permanent)	55	25	9	4	3	0	3	84	7	7392
2017	Term	69	19	7	2	1	0	2	90	3	743
2017	Casual	67	17	10	1	2	0	3	87	3	141
2017	Student	69	18	2	2	0	2	7	95	2	72

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	69	15	7	4	3	0	2	86	7	9356
2020	Term	84	8	4	1	2	0	2	93	3	1443
2020	Casual	87	6	1	1	2	0	3	96	3	141
2020	Student	87	8	2	2	1	0	1	95	3	106
2019	Indeterminate (permanent)	61	18	9	5	5	0	2	81	10	8518
2019	Term	75	12	6	3	2	0	2	89	5	1438
2019	Casual	80	8	4	3	1	1	2	92	4	292
2019	Student	80	7	6	3	1	0	2	89	4	301
2018	Indeterminate (permanent)	55	21	10	6	5	0	2	78	12	7391
2018	Term	72	13	6	4	2	0	2	87	7	1116
2018	Casual	78	8	8	1	1	1	3	89	2	145
2018	Student	63	17	5	6	4	1	4	84	11	96
2017	Indeterminate (permanent)	58	19	9	5	5	0	3	80	11	7401
2017	Term	78	9	6	3	2	0	3	90	4	742
2017	Casual	81	9	6	1	1	0	3	92	1	141
2017	Student	82	10	1	1	0	2	5	98	1	71

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	62	12	5	2	1	0	18	91	3	9377
2020	Term	76	3	1	1	1	0	18	97	2	1441
2020	Casual	77	5	0	0	0	0	19	100	0	143
2020	Student	82	0	1	2	0	1	14	97	2	106
2019	Indeterminate (permanent)	58	13	5	2	1	0	20	89	4	8510
2019	Term	73	3	2	1	0	1	20	97	1	1440
2019	Casual	73	4	1	0	0	1	20	98	0	290
2019	Student	76	3	2	1	0	0	18	96	2	303
2018	Indeterminate (permanent)	53	14	6	2	1	0	23	87	5	7351
2018	Term	66	4	3	1	0	0	26	95	1	1113
2018	Casual	76	3	1	1	0	0	19	98	1	145
2018	Student	70	4	2	3	0	2	19	93	4	96
2017	Indeterminate (permanent)	53	13	5	2	2	0	24	88	5	7393
2017	Term	70	5	2	1	0	0	21	96	1	743
2017	Casual	70	5	3	1	0	1	21	96	1	141
2017	Student	73	2	1	0	0	0	24	99	1	72

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	69	17	6	2	1	0	3	90	3	9397
2020	Term	82	9	4	1	1	0	3	94	2	1450
2020	Casual	84	11	1	0	1	0	3	98	1	143
2020	Student	86	6	5	2	1	0	1	92	3	106
2019	Indeterminate (permanent)	67	18	7	2	1	0	5	89	4	8528
2019	Term	78	11	4	1	0	0	5	94	2	1441
2019	Casual	82	10	1	1	0	1	5	98	1	289
2019	Student	83	8	3	1	1	0	4	95	2	304
2018	Indeterminate (permanent)	61	21	9	3	1	0	5	86	4	7379
2018	Term	75	11	6	2	1	0	6	92	2	1108
2018	Casual	83	7	2	1	0	1	7	97	1	145
2018	Student	70	13	4	4	1	1	6	90	6	97
2017	Indeterminate (permanent)	62	18	8	3	2	1	7	87	5	7356
2017	Term	77	12	5	1	0	0	5	94	1	738
2017	Casual	81	9	3	1	0	0	7	97	1	141
2017	Student	78	13	0	0	0	0	9	100	0	71

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	75	14	4	2	2	0	2	92	4	9398
2020	Term	33	22	18	12	15	0	1	55	27	1449
2020	Casual	47	13	17	9	9	0	5	63	19	142
2020	Student	57	16	10	11	3	0	3	75	15	106
2019	Indeterminate (permanent)	77	13	4	2	1	1	3	93	3	8549
2019	Term	28	18	20	13	19	0	1	47	33	1448
2019	Casual	53	15	11	7	9	1	4	71	17	292
2019	Student	69	13	6	3	5	0	3	85	8	304
2018	Indeterminate (permanent)	72	14	5	2	2	1	4	91	4	7392
2018	Term	24	18	19	16	20	0	2	44	37	1125
2018	Casual	38	19	9	14	15	1	4	60	31	144
2018	Student	55	8	20	4	8	2	3	66	13	97
2017	Indeterminate (permanent)	70	15	5	2	2	1	5	90	5	7401
2017	Term	25	20	22	17	15	0	1	45	33	744
2017	Casual	49	11	13	10	11	0	7	64	22	141
2017	Student	50	13	17	9	5	0	5	67	15	72

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	29	16	6	3	0	1	75	9	9411
2020	Term	53	24	14	5	3	0	1	78	8	1451
2020	Casual	56	27	10	3	1	0	2	85	4	141
2020	Student	53	23	17	8	0	0	0	75	8	106
2019	Indeterminate (permanent)	55	26	12	4	2	0	2	82	6	8538
2019	Term	65	21	9	2	2	0	2	87	4	1444
2019	Casual	64	18	9	3	1	1	5	86	4	287
2019	Student	56	20	17	3	2	0	2	78	6	303
2018	Indeterminate (permanent)	49	28	13	5	2	0	2	79	7	7394
2018	Term	58	23	11	4	2	0	2	83	6	1119
2018	Casual	62	22	11	1	1	0	2	86	3	144
2018	Student	46	21	16	9	3	1	3	70	13	98
2017	Indeterminate (permanent)	49	28	13	4	2	0	3	80	7	7391
2017	Term	62	25	7	3	1	0	2	88	4	742
2017	Casual	65	22	6	1	3	0	4	90	4	141
2017	Student	45	29	14	6	3	0	4	76	9	72

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	41	20	6	3	0	71	9	9409
2020	Term	38	37	17	6	2	0	75	8	1453
2020	Casual	39	47	6	4	3	1	87	8	143
2020	Student	39	31	23	6	1	0	70	7	105

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	33	35	12	4	0	0	49	16	9422
2020	Term	24	36	29	8	3	0	0	60	11	1450
2020	Casual	29	45	17	7	1	1	0	75	8	143
2020	Student	25	57	16	2	0	0	1	82	2	106
2019	Indeterminate (permanent)	15	32	35	13	4	0	0	47	17	8568
2019	Term	25	38	26	9	3	0	0	63	12	1450
2019	Casual	35	39	19	5	2	1	0	75	7	293
2019	Student	38	43	14	3	1	0	0	82	4	304
2018	Indeterminate (permanent)	11	30	38	15	5	0	0	41	20	7435
2018	Term	23	37	27	9	2	0	0	61	11	1124
2018	Casual	31	42	16	8	2	1	0	73	11	146
2018	Student	28	45	21	3	2	1	0	73	5	98
2017	Indeterminate (permanent)	9	26	41	16	7	0	0	35	24	7410
2017	Term	21	39	29	7	2	0	1	61	10	744
2017	Casual	36	29	26	8	0	0	1	65	8	141
2017	Student	17	45	24	14	0	0	0	62	14	72

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	21	39	21	9	0	0	30	31	9393
2020	Term	6	14	37	28	15	0	0	43	20	1448
2020	Casual	1	10	29	31	28	0	1	60	11	143
2020	Student	3	7	31	34	25	0	1	59	10	106
2019	Indeterminate (permanent)	9	19	38	23	10	0	0	33	28	8525
2019	Term	6	13	34	27	18	0	1	46	20	1439
2019	Casual	5	8	25	33	28	0	0	61	14	289
2019	Student	5	12	23	34	26	0	0	60	17	303
2018	Indeterminate (permanent)	11	20	40	21	9	0	0	30	31	7330
2018	Term	6	12	34	29	17	0	1	47	19	1104
2018	Casual	7	6	21	38	27	0	1	66	13	144
2018	Student	2	11	32	36	18	1	0	54	14	97
2017	Indeterminate (permanent)	10	22	39	20	8	0	1	28	32	7386
2017	Term	4	11	32	32	21	0	1	53	14	743
2017	Casual	0	9	39	28	23	0	1	52	9	139
2017	Student	2	13	24	43	17	0	0	61	15	72

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	37	9	3	1	1	0	86	5	9407
2020	Term	57	31	6	3	1	1	0	90	4	1448
2020	Casual	56	29	7	1	2	5	0	89	3	142
2020	Student	67	29	3	0	0	1	0	97	0	106
2019	Indeterminate (permanent)	37	41	13	5	2	2	0	79	7	8544
2019	Term	44	33	13	6	3	2	0	79	9	1442
2019	Casual	45	27	11	6	2	8	0	79	8	291
2019	Student	39	38	14	5	1	3	1	80	6	303
2018	Indeterminate (permanent)	32	42	15	6	3	2	0	76	9	7423
2018	Term	42	37	10	5	3	3	1	82	8	1121
2018	Casual	37	40	9	4	3	7	0	83	7	146
2018	Student	36	34	14	4	2	9	1	77	7	98
2017	Indeterminate (permanent)	24	41	18	8	5	4	0	68	14	7397
2017	Term	28	37	16	5	3	9	1	72	10	745
2017	Casual	29	32	19	7	1	12	1	69	9	141
2017	Student	21	49	7	16	0	7	0	75	17	72

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	33	12	7	3	2	76	11	9386
2020	Term	55	28	9	4	1	2	85	6	1439
2020	Casual	58	25	9	4	1	4	87	4	142
2020	Student	66	24	8	0	0	3	92	0	105

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	29	11	9	6	1	0	74	15	9403
2020	Term	51	25	10	8	4	2	0	77	12	1444
2020	Casual	52	22	8	10	5	2	1	77	15	142
2020	Student	51	30	7	7	4	0	2	83	11	106

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	27	11	3	2	2	1	83	6	9371
2020	Term	59	23	10	2	1	3	1	86	3	1441
2020	Casual	63	20	10	1	1	3	2	88	2	143
2020	Student	67	23	3	0	0	6	2	97	0	106

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	34	14	8	4	1	0	74	12	9405
2020	Term	53	27	11	5	2	2	0	82	7	1444
2020	Casual	63	18	10	4	1	4	0	84	5	143
2020	Student	71	22	7	0	0	1	0	93	0	106
2019	Indeterminate (permanent)	26	36	18	12	6	1	0	63	19	8563
2019	Term	39	34	13	8	4	1	0	74	13	1448
2019	Casual	43	31	14	5	2	4	0	78	8	292
2019	Student	42	36	13	6	2	2	0	79	8	303
2018	Indeterminate (permanent)	22	37	18	12	8	2	0	61	21	7433
2018	Term	39	35	13	8	4	1	0	75	11	1124
2018	Casual	40	40	9	6	3	3	0	82	9	146
2018	Student	37	37	8	8	3	6	1	79	12	98
2017	Indeterminate (permanent)	15	39	20	14	10	2	0	55	25	7406
2017	Term	27	43	16	7	4	3	0	73	11	745
2017	Casual	28	50	14	4	1	3	0	80	6	141
2017	Student	19	49	18	9	3	2	0	69	13	72

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	41	9	5	1	1	84	6	9431
2020	Term	56	32	7	3	0	1	90	3	1451
2020	Casual	60	29	4	2	1	4	93	3	143
2020	Student	58	37	3	0	0	2	97	0	106

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	38	11	6	2	1	81	8	9390
2020	Term	58	30	8	2	0	1	89	3	1444
2020	Casual	61	24	6	3	1	5	90	4	142
2020	Student	60	33	4	1	0	2	95	1	105

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	38	17	5	2	1	1	76	6	9369
2020	Term	50	31	12	3	1	1	2	83	4	1442
2020	Casual	49	27	14	3	0	6	1	81	3	142
2020	Student	44	27	22	1	1	4	1	75	2	106

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	35	11	3	1	1	1	84	5	9396
2020	Term	60	27	9	2	1	1	1	89	2	1444
2020	Casual	66	22	7	0	0	4	1	93	0	142
2020	Student	66	21	7	1	0	4	2	92	1	106

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	73	18	4	1	3	1	95	1	9402
2020	Term	79	14	3	0	2	1	97	1	1445
2020	Casual	71	15	5	0	7	2	95	0	142
2020	Student	84	12	2	0	2	0	98	0	106

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	31	7	2	1	1	0	90	3	9395
2020	Term	64	27	6	2	1	1	0	92	2	1439
2020	Casual	56	26	5	5	2	4	2	87	8	143
2020	Student	61	25	5	5	1	3	0	89	6	106

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	28	8	5	3	1	0	83	9	9390
2020	Term	58	26	7	5	3	1	0	85	8	1442
2020	Casual	59	24	6	6	1	2	1	86	8	143
2020	Student	66	25	5	2	1	0	1	92	3	106

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	59	28	7	3	1	1	0	88	4	9399
2020	Term	68	22	7	1	0	1	0	92	2	1444
2020	Casual	68	19	8	4	1	1	1	88	4	143
2020	Student	76	19	3	0	0	2	0	97	0	106

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	46	13	9	2	1	1	76	11	2863
2019	Indeterminate (permanent)	22	45	15	10	3	2	3	70	15	2590
2019	Term	25	36	16	6	6	3	9	69	13	32

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	96	4	2861

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	35	18	15	6	0	0	60	21	2763

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	9390
2020	Term	10	90	1439
2020	Casual	8	92	140
2020	Student	4	96	102

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	9401
2020	Term	10	90	1440
2020	Casual	6	94	141
2020	Student	9	91	102
2019	Indeterminate (permanent)	15	85	8579
2019	Term	12	88	1449
2019	Casual	8	92	293
2019	Student	8	92	303
2017	Indeterminate (permanent)	16	84	7406
2017	Term	11	89	743
2017	Casual	8	92	140
2017	Student	9	91	71
2014	Indeterminate (permanent)	15	85	8206
2014	Term	10	90	411
2014	Casual	10	90	154
2014	Student	6	94	115

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	46	54	1314
2020	Term	35	65	148

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	82	18	1311
2020	Term	80	20	146
2019	Indeterminate (permanent)	82	18	1325
2019	Term	72	28	168
2019	Casual	59	41	24
2019	Student	67	33	24
2017	Indeterminate (permanent)	78	22	1215
2017	Term	75	25	81
2017	Casual	92	8	12
2014	Indeterminate (permanent)	80	20	1241
2014	Term	81	19	41
2014	Casual	87	13	14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	32	7	4	2	1	0	87	6	1067
2020	Term	57	35	3	2	1	0	2	94	3	117
2019	Indeterminate (permanent)	51	31	7	8	3	1	0	83	10	1069
2019	Term	55	32	5	6	1	0	2	88	7	116
2019	Casual	65	23	13	0	0	0	0	87	0	14
2019	Student	67	13	7	13	0	0	0	80	13	15
2017	Indeterminate (permanent)	44	38	6	7	3	0	1	83	11	954
2017	Term	44	47	6	0	3	0	0	91	3	61
2017	Casual	63	27	10	0	0	0	0	90	0	11
2014	Indeterminate (permanent)	53	30	6	7	2	0	1	84	10	994
2014	Term	59	29	6	3	0	3	0	91	3	33
2014	Casual	70	22	8	0	0	0	0	92	0	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	29	7	3	2	2	3	87	5	9415
2020	Term	57	28	7	3	1	2	3	89	4	1445
2020	Casual	57	29	5	1	2	0	5	91	4	143
2020	Student	57	26	7	6	0	1	4	87	6	106

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	55	14	0	64	36	9436
2020	Term	22	62	14	2	73	27	1452
2020	Casual	32	53	10	5	63	37	143
2020	Student	21	51	21	8	71	29	106

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	32	68	2903
2020	Term	41	59	329
2020	Casual	43	57	46
2020	Student	64	36	22

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	20	18	20	25	1	5	33	48	2901
2020	Term	24	26	16	14	13	2	5	54	29	329
2020	Casual	13	30	18	20	17	0	2	44	38	46
2020	Student	36	32	9	14	5	0	5	71	19	22

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	17	16	21	36	1	2	26	58	2905
2020	Term	23	20	21	16	18	0	2	44	35	327
2020	Casual	11	17	20	28	24	0	0	28	52	46
2020	Student	27	18	18	23	5	0	9	50	30	22

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	19	14	8	7	1	8	69	16	9422
2020	Term	57	14	8	3	2	2	14	85	6	1447
2020	Casual	46	12	8	2	4	2	27	81	8	142
2020	Student	42	12	5	3	2	8	28	85	7	106
2019	Indeterminate (permanent)	37	19	16	11	12	1	5	59	24	8446
2019	Term	57	15	9	5	3	1	8	80	10	1429
2019	Casual	48	13	9	6	3	4	16	77	12	287
2019	Student	50	16	9	3	3	3	17	81	8	301
2018	Indeterminate (permanent)	35	16	15	11	14	1	7	56	27	7427
2018	Term	52	15	12	6	5	1	9	75	12	1127
2018	Casual	44	15	10	6	2	2	20	76	10	143
2018	Student	25	15	15	10	8	2	24	54	25	97

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 105. What is your current employee status?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack