2020 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 39 49 6 5 2 0 0 87 7 103
2020 GL-05 30 40 20 10 0 0 0 70 10 10
2020 GL-08 17 83 0 0 0 0 0 100 0 12
2020 GL-10 44 44 9 0 3 0 0 88 3 32
2020 GL-11 45 42 3 6 3 0 0 88 9 33

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 70 26 2 1 1 0 0 96 2 103
2020 GL-05 50 40 10 0 0 0 0 90 0 10
2020 GL-08 67 33 0 0 0 0 0 100 0 12
2020 GL-10 72 22 3 0 3 0 0 94 3 32
2020 GL-11 76 21 0 3 0 0 0 97 3 33
2017 GL 70 20 3 2 1 0 4 94 3 119
2017 GL-05 59 24 6 6 6 0 0 82 12 17
2017 GL-08 69 23 0 0 0 0 8 100 0 13
2017 GL-10 63 23 3 3 0 0 7 93 4 30
2017 GL-11 74 18 5 0 0 0 3 95 0 39
2014 GL 48 29 14 4 1 3 1 80 5 132
2014 GL-05 65 14 14 7 0 0 0 79 7 13
2014 GL-10 50 27 12 4 0 4 4 83 4 26
2014 GL-11 47 33 13 2 0 4 2 85 2 55

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 41 37 10 10 3 0 0 78 13 103
2020 GL-05 20 50 30 0 0 0 0 70 0 10
2020 GL-08 25 67 8 0 0 0 0 92 0 12
2020 GL-10 47 25 9 16 3 0 0 72 19 32
2020 GL-11 42 33 3 15 6 0 0 76 21 33
2019 GL 34 36 11 11 8 0 0 70 19 116
2019 GL-05 38 38 23 0 0 0 0 77 0 13
2019 GL-08 29 43 7 7 14 0 0 71 21 14
2019 GL-10 34 31 17 10 7 0 0 66 17 29
2019 GL-11 28 37 9 14 12 0 0 65 26 43
2017 GL 47 34 8 8 3 0 0 81 11 120
2017 GL-05 44 33 11 6 6 0 0 78 11 18
2017 GL-08 62 23 8 8 0 0 0 85 8 13
2017 GL-10 50 33 10 0 7 0 0 83 7 30
2017 GL-11 33 41 10 13 3 0 0 74 15 39
2014 GL 31 40 11 10 7 1 0 71 17 132
2014 GL-05 21 52 0 21 7 0 0 72 28 13
2014 GL-10 42 35 12 8 4 0 0 77 12 26
2014 GL-11 29 40 13 9 9 0 0 69 18 55

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 27 48 11 11 4 0 0 75 15 103
2020 GL-05 10 50 20 10 10 0 0 60 20 10
2020 GL-08 25 58 17 0 0 0 0 83 0 12
2020 GL-10 31 47 9 9 3 0 0 78 13 32
2020 GL-11 21 45 12 18 3 0 0 67 21 33
2019 GL 31 37 12 11 9 0 0 68 20 115
2019 GL-05 38 23 15 23 0 0 0 62 23 13
2019 GL-08 29 50 14 7 0 0 0 79 7 14
2019 GL-10 41 31 10 3 14 0 0 72 17 29
2019 GL-11 17 45 10 17 12 0 0 62 29 42
2018 GL 28 51 5 13 4 0 0 78 17 120
2018 GL-05 33 50 6 11 0 0 0 83 11 18
2018 GL-08 27 73 0 0 0 0 0 100 0 11
2018 GL-10 22 56 6 11 6 0 0 78 17 36
2018 GL-11 28 44 5 16 7 0 0 72 23 43
2017 GL 32 38 13 9 8 0 0 70 17 120
2017 GL-05 28 44 17 0 11 0 0 72 11 18
2017 GL-08 46 46 8 0 0 0 0 92 0 13
2017 GL-10 40 37 10 7 7 0 0 77 13 30
2017 GL-11 13 41 13 23 10 0 0 54 33 39
2014 GL 20 34 10 17 17 0 1 55 34 132
2014 GL-05 21 28 0 7 45 0 0 48 52 13
2014 GL-10 42 27 8 19 4 0 0 69 23 26
2014 GL-11 13 33 16 20 18 0 0 45 38 55

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 46 39 8 5 2 0 0 85 7 102
2020 GL-05 30 50 10 10 0 0 0 80 10 10
2020 GL-08 42 33 17 8 0 0 0 75 8 12
2020 GL-10 44 47 6 0 3 0 0 91 3 32
2020 GL-11 48 33 9 9 0 0 0 82 9 33
2019 GL 41 43 5 4 7 0 0 84 11 116
2019 GL-05 38 46 8 0 8 0 0 85 8 13
2019 GL-08 43 50 7 0 0 0 0 93 0 14
2019 GL-10 45 41 3 0 10 0 0 86 10 29
2019 GL-11 28 49 5 12 7 0 0 77 19 43
2017 GL 52 36 4 4 3 0 0 88 8 120
2017 GL-05 44 44 0 6 6 0 0 89 11 18
2017 GL-08 77 23 0 0 0 0 0 100 0 13
2017 GL-10 47 43 3 7 0 0 0 90 7 30
2017 GL-11 41 41 10 3 5 0 0 82 8 39
2014 GL 40 35 12 9 4 0 0 75 13 132
2014 GL-05 41 21 31 0 7 0 0 62 7 13
2014 GL-10 54 31 8 8 0 0 0 85 8 26
2014 GL-11 36 35 13 11 5 0 0 71 16 55

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 41 34 17 3 6 0 0 75 9 103
2020 GL-05 10 50 30 10 0 0 0 60 10 10
2020 GL-08 33 42 25 0 0 0 0 75 0 12
2020 GL-10 47 31 16 0 6 0 0 78 6 32
2020 GL-11 45 30 15 0 9 0 0 76 9 33
2019 GL 33 37 16 6 8 0 0 70 14 116
2019 GL-05 23 38 31 0 8 0 0 62 8 13
2019 GL-08 29 50 21 0 0 0 0 79 0 14
2019 GL-10 41 38 14 0 7 0 0 79 7 29
2019 GL-11 30 30 16 12 12 0 0 60 23 43
2018 GL 41 36 13 8 2 0 0 77 10 119
2018 GL-05 35 47 12 6 0 0 0 82 6 17
2018 GL-08 45 36 0 18 0 0 0 82 18 11
2018 GL-10 42 42 14 3 0 0 0 83 3 36
2018 GL-11 40 33 14 12 2 0 0 72 14 43
2017 GL 45 30 10 8 7 0 0 75 15 120
2017 GL-05 44 33 11 0 11 0 0 78 11 18
2017 GL-08 54 31 8 0 8 0 0 85 8 13
2017 GL-10 43 43 7 3 3 0 0 87 7 30
2017 GL-11 38 23 13 18 8 0 0 62 26 39
2014 GL 27 38 16 12 7 0 0 65 19 132
2014 GL-05 14 45 21 14 7 0 0 59 21 13
2014 GL-10 42 23 12 15 8 0 0 65 23 26
2014 GL-11 25 44 13 9 9 0 0 69 18 55

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 41 41 10 6 3 0 0 82 9 103
2020 GL-05 30 50 10 0 10 0 0 80 10 10
2020 GL-08 25 58 8 8 0 0 0 83 8 12
2020 GL-10 34 47 9 6 3 0 0 81 9 32
2020 GL-11 55 27 9 9 0 0 0 82 9 33
2019 GL 38 37 14 5 6 0 0 75 11 116
2019 GL-05 38 38 8 15 0 0 0 77 15 13
2019 GL-08 21 57 21 0 0 0 0 79 0 14
2019 GL-10 38 31 21 3 7 0 0 69 10 29
2019 GL-11 40 33 12 5 12 0 0 72 16 43
2018 GL 41 47 7 4 1 0 0 88 5 118
2018 GL-05 41 53 0 6 0 0 0 94 6 17
2018 GL-08 18 73 0 9 0 0 0 91 9 11
2018 GL-10 43 40 14 3 0 0 0 83 3 35
2018 GL-11 47 42 5 5 2 0 0 88 7 43
2017 GL 39 47 6 6 3 0 0 86 8 120
2017 GL-05 22 61 6 6 6 0 0 83 11 18
2017 GL-08 38 62 0 0 0 0 0 100 0 13
2017 GL-10 43 30 13 13 0 0 0 73 13 30
2017 GL-11 36 54 3 5 3 0 0 90 8 39
2014 GL 39 39 12 5 5 0 0 78 10 132
2014 GL-05 14 55 7 17 7 0 0 69 24 13
2014 GL-10 58 31 8 4 0 0 0 88 4 26
2014 GL-11 35 45 11 5 4 0 0 80 9 55

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 24 40 16 13 8 0 0 64 21 102
2020 GL-05 0 50 0 30 20 0 0 50 50 10
2020 GL-08 8 42 33 8 8 0 0 50 17 12
2020 GL-10 31 31 19 9 9 0 0 63 19 32
2020 GL-11 27 39 15 12 6 0 0 67 18 33
2019 GL 17 43 18 11 10 0 0 60 22 115
2019 GL-05 15 46 15 15 8 0 0 62 23 13
2019 GL-08 29 36 7 21 7 0 0 64 29 14
2019 GL-10 21 43 21 4 11 0 0 64 14 28
2019 GL-11 9 42 26 9 14 0 0 51 23 43
2018 GL 25 36 17 12 10 0 0 61 22 117
2018 GL-05 29 35 24 6 6 0 0 65 12 17
2018 GL-08 10 40 20 30 0 0 0 50 30 10
2018 GL-10 23 34 20 17 6 0 0 57 23 35
2018 GL-11 33 30 14 7 16 0 0 63 23 43
2017 GL 25 34 18 11 12 0 0 59 23 120
2017 GL-05 22 50 11 0 17 0 0 72 17 18
2017 GL-08 15 31 23 23 8 0 0 46 31 13
2017 GL-10 37 20 20 17 7 0 0 57 23 30
2017 GL-11 18 33 23 10 15 0 0 51 26 39
2014 GL 13 33 19 17 18 0 0 46 35 132
2014 GL-05 14 21 14 14 38 0 0 35 52 13
2014 GL-10 19 15 31 23 12 0 0 35 35 26
2014 GL-11 11 49 18 11 11 0 0 60 22 55

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 26 38 21 11 4 0 0 64 15 103
2020 GL-05 30 20 40 0 10 0 0 50 10 10
2020 GL-08 17 50 17 17 0 0 0 67 17 12
2020 GL-10 25 34 28 13 0 0 0 59 13 32
2020 GL-11 30 36 15 15 3 0 0 67 18 33
2019 GL 22 40 17 11 10 0 0 62 21 114
2019 GL-05 15 38 23 15 8 0 0 54 23 13
2019 GL-08 21 36 21 21 0 0 0 57 21 14
2019 GL-10 26 52 11 0 11 0 0 78 11 27
2019 GL-11 14 35 23 14 14 0 0 49 28 43
2018 GL 34 32 20 11 3 0 0 66 13 119
2018 GL-05 35 47 12 6 0 0 0 82 6 17
2018 GL-08 18 9 64 9 0 0 0 27 9 11
2018 GL-10 33 39 17 11 0 0 0 72 11 36
2018 GL-11 35 30 14 14 7 0 0 65 21 43
2017 GL 29 40 15 8 8 0 0 69 16 119
2017 GL-05 24 53 12 6 6 0 0 76 12 17
2017 GL-08 31 46 15 0 8 0 0 77 8 13
2017 GL-10 33 30 23 3 10 0 0 63 13 30
2017 GL-11 23 38 13 18 8 0 0 62 26 39

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 37 42 13 6 3 0 0 79 9 103
2020 GL-05 30 30 40 0 0 0 0 60 0 10
2020 GL-08 17 67 8 8 0 0 0 83 8 12
2020 GL-10 38 47 6 6 3 0 0 84 9 32
2020 GL-11 42 39 9 6 3 0 0 82 9 33
2019 GL 36 44 13 3 4 0 0 80 7 114
2019 GL-05 15 54 23 8 0 0 0 69 8 13
2019 GL-08 38 31 23 8 0 0 0 69 8 13
2019 GL-10 36 50 4 0 11 0 0 86 11 28
2019 GL-11 37 42 14 2 5 0 0 79 7 43
2018 GL 42 43 12 3 2 0 0 84 4 120
2018 GL-05 41 35 24 0 0 0 0 76 0 17
2018 GL-08 18 45 36 0 0 0 0 64 0 11
2018 GL-10 43 43 8 3 3 0 0 86 5 37
2018 GL-11 47 44 5 2 2 0 0 91 5 43
2017 GL 40 37 13 6 3 1 0 78 9 120
2017 GL-05 33 44 11 11 0 0 0 78 11 18
2017 GL-08 31 54 0 8 8 0 0 85 15 13
2017 GL-10 40 27 20 10 3 0 0 67 13 30
2017 GL-11 36 44 10 3 5 3 0 82 8 39
2014 GL 36 35 16 6 5 1 0 72 12 131
2014 GL-05 28 35 7 17 14 0 0 62 31 13
2014 GL-10 52 16 20 8 4 0 0 68 12 25
2014 GL-11 35 44 16 4 2 0 0 78 5 55

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 27 40 14 14 6 0 0 67 19 103
2020 GL-05 20 40 10 20 10 0 0 60 30 10
2020 GL-08 0 83 8 8 0 0 0 83 8 12
2020 GL-10 28 34 19 13 6 0 0 63 19 32
2020 GL-11 33 39 9 12 6 0 0 73 18 33
2019 GL 20 41 22 7 10 0 0 61 17 115
2019 GL-05 15 38 23 15 8 0 0 54 23 13
2019 GL-08 21 36 36 7 0 0 0 57 7 14
2019 GL-10 25 39 25 0 11 0 0 64 11 28
2019 GL-11 16 44 16 9 14 0 0 60 23 43
2018 GL 29 42 15 6 8 0 0 71 14 119
2018 GL-05 29 35 29 6 0 0 0 65 6 17
2018 GL-08 9 55 9 18 9 0 0 64 27 11
2018 GL-10 33 39 25 0 3 0 0 72 3 36
2018 GL-11 30 40 7 9 14 0 0 70 23 43
2017 GL 32 36 14 9 9 0 0 68 18 120
2017 GL-05 22 44 17 6 11 0 0 67 17 18
2017 GL-08 23 46 15 15 0 0 0 69 15 13
2017 GL-10 37 27 17 17 3 0 0 63 20 30
2017 GL-11 26 41 10 8 15 0 0 67 23 39

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 63 24 10 2 1 0 0 87 3 103
2020 GL-05 60 30 10 0 0 0 0 90 0 10
2020 GL-08 42 50 8 0 0 0 0 92 0 12
2020 GL-10 63 25 9 0 3 0 0 88 3 32
2020 GL-11 67 21 9 3 0 0 0 88 3 33
2019 GL 58 30 8 2 2 0 0 89 3 115
2019 GL-05 46 54 0 0 0 0 0 100 0 13
2019 GL-08 50 43 7 0 0 0 0 93 0 14
2019 GL-10 61 25 7 4 4 0 0 86 7 28
2019 GL-11 56 28 12 2 2 0 0 84 5 43
2018 GL 68 25 5 1 1 0 0 93 2 120
2018 GL-05 65 35 0 0 0 0 0 100 0 17
2018 GL-08 45 45 9 0 0 0 0 91 0 11
2018 GL-10 68 24 8 0 0 0 0 92 0 37
2018 GL-11 72 21 2 2 2 0 0 93 5 43
2017 GL 69 24 4 1 2 0 0 93 3 118
2017 GL-05 56 33 6 0 6 0 0 89 6 18
2017 GL-08 69 31 0 0 0 0 0 100 0 13
2017 GL-10 64 21 14 0 0 0 0 86 0 28
2017 GL-11 72 23 0 3 3 0 0 95 5 39
2014 GL 62 27 6 4 1 0 0 89 5 132
2014 GL-05 48 28 7 17 0 0 0 76 17 13
2014 GL-10 73 19 8 0 0 0 0 92 0 26
2014 GL-11 60 29 5 4 2 0 0 89 5 55

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 36 41 10 11 3 0 0 77 14 103
2020 GL-05 20 60 0 20 0 0 0 80 20 10
2020 GL-08 17 58 17 0 8 0 0 75 8 12
2020 GL-10 41 38 9 13 0 0 0 78 13 32
2020 GL-11 42 39 9 6 3 0 0 82 9 33
2019 GL 26 44 13 4 13 0 0 70 17 114
2019 GL-05 15 46 23 8 8 0 0 62 15 13
2019 GL-08 29 43 14 14 0 0 0 71 14 14
2019 GL-10 36 39 14 0 11 0 0 75 11 28
2019 GL-11 19 45 12 2 21 0 0 64 24 42
2018 GL 32 40 13 7 7 1 0 73 14 119
2018 GL-05 29 35 29 0 0 6 0 69 0 17
2018 GL-08 27 36 9 27 0 0 0 64 27 11
2018 GL-10 33 42 17 3 6 0 0 75 8 36
2018 GL-11 30 42 9 9 9 0 0 72 19 43
2017 GL 34 40 9 7 9 0 0 75 17 117
2017 GL-05 44 33 11 6 6 0 0 78 11 18
2017 GL-08 38 38 8 15 0 0 0 77 15 13
2017 GL-10 32 46 7 7 7 0 0 79 14 28
2017 GL-11 31 38 10 8 13 0 0 69 21 39
2014 GL 19 40 14 13 13 0 0 60 26 132
2014 GL-05 21 41 17 7 14 0 0 62 21 13
2014 GL-10 27 27 23 15 8 0 0 54 23 26
2014 GL-11 22 49 5 13 11 0 0 71 24 55

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 47 29 14 6 5 0 0 76 11 103
2020 GL-05 50 20 10 20 0 0 0 70 20 10
2020 GL-08 25 42 33 0 0 0 0 67 0 12
2020 GL-10 47 31 13 0 9 0 0 78 9 32
2020 GL-11 52 27 9 6 6 0 0 79 12 33
2019 GL 29 36 18 6 11 0 0 64 17 115
2019 GL-05 31 23 23 15 8 0 0 54 23 13
2019 GL-08 21 43 21 14 0 0 0 64 14 14
2019 GL-10 32 29 25 4 11 0 0 61 14 28
2019 GL-11 26 40 16 0 19 0 0 65 19 43
2018 GL 39 34 14 9 3 0 0 73 13 119
2018 GL-05 35 41 18 6 0 0 0 76 6 17
2018 GL-08 27 36 9 18 9 0 0 64 27 11
2018 GL-10 42 31 14 14 0 0 0 72 14 36
2018 GL-11 35 40 16 5 5 0 0 74 9 43
2017 GL 40 33 13 5 9 0 1 73 14 118
2017 GL-05 44 22 11 11 11 0 0 67 22 18
2017 GL-08 38 38 23 0 0 0 0 77 0 13
2017 GL-10 39 43 11 4 4 0 0 82 7 28
2017 GL-11 31 36 10 5 15 0 3 68 21 39
2014 GL 25 35 15 13 12 0 0 60 25 131
2014 GL-05 21 35 17 7 21 0 0 55 28 13
2014 GL-10 23 31 15 23 8 0 0 54 31 26
2014 GL-11 31 44 7 7 11 0 0 75 18 55

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 30 47 16 4 4 0 0 76 8 101
2020 GL-05 30 30 30 0 10 0 0 60 10 10
2020 GL-08 8 67 25 0 0 0 0 75 0 12
2020 GL-10 38 41 16 3 3 0 0 78 6 32
2020 GL-11 29 55 6 6 3 0 0 84 10 31
2019 GL 25 48 13 5 9 0 0 73 14 111
2019 GL-05 15 62 8 8 8 0 0 77 15 13
2019 GL-08 23 46 23 0 8 0 0 69 8 13
2019 GL-10 36 46 7 0 11 0 0 82 11 28
2019 GL-11 19 45 17 10 10 0 0 64 19 42
2018 GL 37 34 15 10 4 0 0 71 14 120
2018 GL-05 35 29 24 12 0 0 0 65 12 17
2018 GL-08 18 36 36 9 0 0 0 55 9 11
2018 GL-10 38 41 11 11 0 0 0 78 11 37
2018 GL-11 37 33 12 9 9 0 0 70 19 43
2017 GL 35 36 15 8 6 0 0 71 14 117
2017 GL-05 33 39 17 0 11 0 0 72 11 18
2017 GL-08 31 23 38 8 0 0 0 54 8 13
2017 GL-10 44 33 11 11 0 0 0 78 11 27
2017 GL-11 23 46 8 10 13 0 0 69 23 39
2014 GL 20 38 14 14 14 0 0 58 28 131
2014 GL-05 14 41 7 17 21 0 0 55 38 13
2014 GL-10 27 23 23 15 12 0 0 50 27 26
2014 GL-11 18 51 9 11 11 0 0 69 22 55

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 51 32 13 1 3 0 0 83 4 102
2020 GL-05 40 40 20 0 0 0 0 80 0 10
2020 GL-08 25 67 8 0 0 0 0 92 0 12
2020 GL-10 50 28 19 0 3 0 0 78 3 32
2020 GL-11 55 27 12 3 3 0 0 82 6 33
2019 GL 51 32 9 6 2 0 0 83 8 115
2019 GL-05 46 23 8 23 0 0 0 69 23 13
2019 GL-08 21 64 7 7 0 0 0 86 7 14
2019 GL-10 52 31 10 3 3 0 0 83 7 29
2019 GL-11 57 26 12 2 2 0 0 83 5 42
2018 GL 57 32 6 6 0 0 0 88 6 120
2018 GL-05 65 29 6 0 0 0 0 94 0 17
2018 GL-08 27 55 9 9 0 0 0 82 9 11
2018 GL-10 54 32 3 11 0 0 0 86 11 37
2018 GL-11 58 33 7 2 0 0 0 91 2 43
2017 GL 55 34 6 3 3 0 0 89 5 118
2017 GL-05 56 33 6 0 6 0 0 89 6 18
2017 GL-08 54 46 0 0 0 0 0 100 0 13
2017 GL-10 46 32 18 4 0 0 0 79 4 28
2017 GL-11 56 33 3 5 3 0 0 90 8 39
2014 GL 50 32 9 4 5 0 0 82 9 131
2014 GL-05 35 28 24 0 14 0 0 62 14 13
2014 GL-10 58 31 8 4 0 0 0 88 4 26
2014 GL-11 49 35 9 4 4 0 0 84 7 55

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 33 44 15 6 2 0 0 77 8 102
2020 GL-05 10 70 10 10 0 0 0 80 10 10
2020 GL-08 33 33 25 8 0 0 0 67 8 12
2020 GL-10 31 56 9 3 0 0 0 88 3 32
2020 GL-11 38 28 22 6 6 0 0 66 13 32
2019 GL 29 37 26 7 1 0 0 66 8 115
2019 GL-05 23 46 23 8 0 0 0 69 8 13
2019 GL-08 21 50 29 0 0 0 0 71 0 14
2019 GL-10 38 34 24 3 0 0 0 72 3 29
2019 GL-11 19 35 33 12 2 0 0 53 14 43
2018 GL 33 43 14 4 5 0 1 76 9 120
2018 GL-05 35 47 18 0 0 0 0 82 0 17
2018 GL-08 36 27 18 18 0 0 0 64 18 11
2018 GL-10 41 43 5 0 8 0 3 86 8 37
2018 GL-11 19 47 21 7 7 0 0 65 14 43
2017 GL 27 40 20 8 2 0 3 69 10 120
2017 GL-05 33 33 28 6 0 0 0 67 6 18
2017 GL-08 23 38 15 8 8 0 8 67 17 13
2017 GL-10 30 40 13 10 0 0 7 75 11 30
2017 GL-11 13 41 31 13 3 0 0 54 15 39
2014 GL 20 43 21 9 5 1 1 64 15 132
2014 GL-05 38 35 14 7 0 0 7 78 7 13
2014 GL-10 23 42 27 8 0 0 0 65 8 26
2014 GL-11 13 44 22 9 11 2 0 57 20 55

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 9 25 34 26 6 0 0 32 33 102
2020 GL-08 8 33 50 8 0 0 0 8 42 12
2020 GL-10 6 16 34 34 9 0 0 44 22 32
2020 GL-11 12 18 36 27 6 0 0 33 30 33
2019 GL 16 33 31 13 8 0 0 21 48 116
2019 GL-05 15 23 31 15 15 0 0 31 38 13
2019 GL-08 29 36 14 14 7 0 0 21 64 14
2019 GL-10 10 31 34 14 10 0 0 24 41 29
2019 GL-11 14 40 33 9 5 0 0 14 53 43
2018 GL 11 28 37 15 7 0 3 22 40 120
2018 GL-05 0 22 50 17 11 0 0 28 22 18
2018 GL-08 9 45 27 0 18 0 0 18 55 11
2018 GL-10 16 22 30 22 8 0 3 31 39 37
2018 GL-11 14 33 40 7 0 0 5 8 50 42
2017 GL 8 26 31 23 10 0 2 34 35 118
2017 GL-05 0 41 29 24 6 0 0 29 41 17
2017 GL-08 8 8 25 25 25 0 8 55 18 12
2017 GL-10 7 27 30 30 7 0 0 37 33 30
2017 GL-11 13 31 33 13 10 0 0 23 44 39
2014 GL 13 33 36 14 4 0 0 18 46 132
2014 GL-05 7 38 41 14 0 0 0 14 45 13
2014 GL-10 12 31 35 15 8 0 0 23 42 26
2014 GL-11 13 27 40 16 4 0 0 20 40 55

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 9 12 28 33 16 2 0 50 21 102
2020 GL-05 20 30 30 20 0 0 0 20 50 10
2020 GL-08 0 33 8 33 17 8 0 55 36 12
2020 GL-10 3 3 31 41 22 0 0 63 6 32
2020 GL-11 15 12 24 33 15 0 0 48 27 33
2019 GL 11 23 22 28 12 3 1 41 36 115
2019 GL-05 8 17 50 0 25 0 0 25 25 12
2019 GL-08 14 21 7 43 7 7 0 54 38 14
2019 GL-10 10 17 17 28 21 3 3 52 30 29
2019 GL-11 14 30 19 28 7 2 0 36 45 43
2018 GL 5 18 33 26 13 3 2 41 25 120
2018 GL-05 0 17 33 33 11 6 0 47 18 18
2018 GL-08 0 18 36 18 9 9 9 33 22 11
2018 GL-10 6 17 25 28 22 3 0 51 23 36
2018 GL-11 9 26 28 26 7 2 2 34 37 43
2017 GL 8 15 26 20 22 5 4 46 25 116
2017 GL-05 13 7 40 27 7 7 0 36 21 15
2017 GL-08 8 0 17 33 25 17 0 70 10 12
2017 GL-10 3 13 27 17 33 7 0 54 18 30
2017 GL-11 10 28 26 21 10 3 3 32 41 39
2014 GL 14 30 31 18 5 1 0 24 44 132
2014 GL-05 14 45 21 14 0 7 0 15 63 13
2014 GL-10 8 35 19 27 12 0 0 38 42 26
2014 GL-11 11 25 38 18 5 2 0 24 37 55

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 9 27 31 21 11 1 0 32 37 102
2020 GL-05 0 50 30 10 10 0 0 20 50 10
2020 GL-08 8 8 58 17 0 8 0 18 18 12
2020 GL-10 9 19 31 31 9 0 0 41 28 32
2020 GL-11 9 42 18 12 18 0 0 30 52 33
2019 GL 11 27 36 17 6 2 1 23 40 114
2019 GL-05 15 23 38 15 8 0 0 23 38 13
2019 GL-08 8 38 31 15 8 0 0 23 46 13
2019 GL-10 14 28 34 17 3 3 0 21 43 29
2019 GL-11 12 23 35 21 7 0 2 29 36 43
2018 GL 12 20 33 21 12 1 2 33 32 120
2018 GL-05 11 11 33 39 6 0 0 44 22 18
2018 GL-08 18 0 55 9 9 0 9 20 20 11
2018 GL-10 5 22 27 22 22 3 0 44 28 37
2018 GL-11 19 26 31 17 5 0 2 22 46 42
2017 GL 13 19 38 10 15 3 2 27 34 117
2017 GL-05 6 24 47 6 12 6 0 19 31 17
2017 GL-08 8 17 33 8 33 0 0 42 25 12
2017 GL-10 10 17 33 17 20 3 0 38 28 30
2017 GL-11 26 21 41 10 3 0 0 13 46 39
2014 GL 27 34 19 14 5 1 0 20 61 132
2014 GL-05 45 28 14 7 7 0 0 14 72 13
2014 GL-10 12 38 19 23 4 4 0 28 52 26
2014 GL-11 25 29 22 15 7 2 0 22 56 55

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 1 5 28 35 29 1 0 65 6 102
2020 GL-05 0 0 30 50 20 0 0 70 0 10
2020 GL-08 8 8 17 42 17 8 0 64 18 12
2020 GL-10 0 3 28 34 34 0 0 69 3 32
2020 GL-11 0 6 39 36 18 0 0 55 6 33
2019 GL 1 13 32 39 15 0 1 54 14 114
2019 GL-05 0 8 38 31 23 0 0 54 8 13
2019 GL-08 0 36 29 29 7 0 0 36 36 14
2019 GL-10 4 4 36 43 14 0 0 57 7 28
2019 GL-11 0 17 33 38 12 0 0 50 17 42
2018 GL 2 9 28 39 18 2 3 60 11 119
2018 GL-05 0 0 28 50 17 6 0 71 0 18
2018 GL-08 9 18 18 36 9 0 9 50 30 11
2018 GL-10 0 5 22 43 24 3 3 71 6 37
2018 GL-11 2 17 37 27 15 0 2 43 20 41
2017 GL 6 13 32 26 21 0 2 48 19 117
2017 GL-05 6 12 29 41 12 0 0 53 18 17
2017 GL-08 8 0 50 17 25 0 0 42 8 12
2017 GL-10 7 13 20 30 30 0 0 60 20 30
2017 GL-11 5 24 39 18 13 0 0 32 29 38
2014 GL 5 17 40 30 6 0 1 37 23 127
2014 GL-05 0 15 48 22 7 0 7 32 16 12
2014 GL-10 4 12 32 40 12 0 0 52 16 25
2014 GL-11 6 13 44 30 7 0 0 37 19 54

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 7 16 23 33 20 2 0 54 23 102
2020 GL-05 0 20 40 40 0 0 0 40 20 10
2020 GL-08 0 25 25 33 8 8 0 45 27 12
2020 GL-10 6 6 22 38 28 0 0 66 13 32
2020 GL-11 15 18 18 30 18 0 0 48 33 33
2019 GL 9 17 26 34 14 1 0 48 25 115
2019 GL-05 8 15 23 31 23 0 0 54 23 13
2019 GL-08 0 21 29 43 7 0 0 50 21 14
2019 GL-10 7 10 24 48 10 0 0 59 17 29
2019 GL-11 14 21 29 26 10 0 0 36 36 42
2018 GL 11 21 24 24 18 1 2 43 33 119
2018 GL-05 6 25 19 25 19 6 0 47 33 16
2018 GL-08 0 9 55 18 9 0 9 30 10 11
2018 GL-10 5 19 19 27 30 0 0 57 24 37
2018 GL-11 23 28 14 23 9 0 2 33 52 43
2017 GL 17 22 27 12 17 1 3 30 41 117
2017 GL-05 13 19 56 0 6 0 6 7 33 16
2017 GL-08 25 17 25 17 17 0 0 33 42 12
2017 GL-10 10 13 30 13 30 0 3 45 24 30
2017 GL-11 28 36 18 8 10 0 0 18 64 39
2014 GL 27 34 21 13 4 1 0 17 62 132
2014 GL-05 35 45 14 7 0 0 0 7 79 13
2014 GL-10 15 27 15 31 12 0 0 42 42 26
2014 GL-11 31 29 25 9 4 2 0 13 61 55

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 2 7 17 33 37 3 1 73 9 100
2020 GL-05 0 10 20 40 20 0 10 67 11 10
2020 GL-08 0 17 8 50 25 0 0 75 17 12
2020 GL-10 0 3 16 19 61 0 0 81 3 31
2020 GL-11 6 6 15 42 27 3 0 72 13 33
2019 GL 6 11 15 28 34 4 2 66 18 116
2019 GL-05 0 8 8 31 38 0 15 82 9 13
2019 GL-08 14 14 0 36 36 0 0 71 29 14
2019 GL-10 3 7 3 24 52 10 0 85 12 29
2019 GL-11 9 19 26 28 16 2 0 45 29 43
2018 GL 4 5 17 37 33 2 3 73 10 120
2018 GL-05 0 6 17 33 33 11 0 75 6 18
2018 GL-08 9 0 18 45 18 0 9 70 10 11
2018 GL-10 0 3 5 41 51 0 0 92 3 37
2018 GL-11 10 10 26 26 24 0 5 53 20 42
2017 GL 6 14 18 28 24 2 9 58 23 118
2017 GL-05 6 18 29 24 6 6 12 36 29 17
2017 GL-08 0 17 8 25 42 0 8 73 18 12
2017 GL-10 3 17 3 43 30 0 3 76 21 30
2017 GL-11 13 15 23 28 15 0 5 46 30 39
2014 GL 7 17 20 31 14 3 8 51 26 131
2014 GL-05 7 14 35 24 7 0 14 36 24 13
2014 GL-10 4 8 12 50 23 0 4 76 12 26
2014 GL-11 9 15 20 28 13 7 7 48 28 54

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 4 23 31 26 12 2 2 40 28 102
2020 GL-05 0 0 50 50 0 0 0 50 0 10
2020 GL-08 0 25 33 17 17 8 0 36 27 12
2020 GL-10 6 25 25 34 9 0 0 44 31 32
2020 GL-11 6 33 30 15 12 0 3 28 41 33
2019 GL 14 19 33 18 12 3 1 32 34 116
2019 GL-05 8 23 38 15 15 0 0 31 31 13
2019 GL-08 21 7 29 29 14 0 0 43 29 14
2019 GL-10 10 10 38 17 17 7 0 37 22 29
2019 GL-11 21 26 33 16 2 2 0 19 48 43
2018 GL 12 17 32 16 18 3 2 36 30 121
2018 GL-05 6 28 17 11 17 22 0 36 43 18
2018 GL-08 27 9 27 18 9 0 9 30 40 11
2018 GL-10 3 14 35 16 32 0 0 49 16 37
2018 GL-11 21 21 30 14 9 0 5 24 44 43
2017 GL 15 18 31 12 17 1 6 31 35 118
2017 GL-05 18 12 47 0 12 6 6 13 33 17
2017 GL-08 8 8 25 25 25 0 8 55 18 12
2017 GL-10 7 23 23 20 23 0 3 45 31 30
2017 GL-11 28 26 38 3 5 0 0 8 54 39
2014 GL 21 23 31 13 4 4 2 19 48 132
2014 GL-05 38 7 35 7 7 0 7 15 48 13
2014 GL-10 8 27 23 27 12 4 0 40 36 26
2014 GL-11 24 25 31 11 4 4 2 15 52 55

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 3 10 29 38 19 0 1 57 13 102
2020 GL-05 0 10 40 50 0 0 0 50 10 10
2020 GL-08 0 8 8 67 8 0 8 82 9 12
2020 GL-10 6 3 28 28 34 0 0 63 9 32
2020 GL-11 3 9 30 48 9 0 0 58 12 33
2019 GL 3 12 30 36 16 1 2 54 15 116
2019 GL-05 0 8 62 23 0 0 8 25 8 13
2019 GL-08 0 7 29 36 29 0 0 64 7 14
2019 GL-10 7 0 7 62 21 0 3 86 7 29
2019 GL-11 2 19 40 28 9 2 0 38 21 43
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 18 29 25 17 11 0 0 47 27 102
2020 GL-05 10 30 0 30 30 0 0 40 60 10
2020 GL-08 25 33 8 25 8 0 0 58 33 12
2020 GL-10 19 28 34 13 6 0 0 47 19 32
2020 GL-11 16 28 34 16 6 0 0 44 22 32
2019 GL 18 33 13 18 17 1 0 51 36 116
2019 GL-05 8 31 15 23 23 0 0 38 46 13
2019 GL-08 14 36 21 21 7 0 0 50 29 14
2019 GL-10 21 38 17 17 7 0 0 59 24 29
2019 GL-11 19 30 9 16 23 2 0 50 40 43
2018 GL 17 33 18 12 18 1 3 51 30 119
2018 GL-05 17 28 22 11 17 6 0 47 29 18
2018 GL-08 9 27 18 9 36 0 0 36 45 11
2018 GL-10 25 25 19 17 11 0 3 51 29 36
2018 GL-11 14 45 12 5 19 0 5 63 25 42
2017 GL 24 22 19 17 14 3 1 48 32 120
2017 GL-05 17 22 22 11 17 11 0 44 31 18
2017 GL-08 23 31 23 0 23 0 0 54 23 13
2017 GL-10 37 20 10 20 10 0 3 59 31 30
2017 GL-11 15 18 26 23 18 0 0 33 41 39
2014 GL 17 27 19 19 16 0 1 45 36 132
2014 GL-05 7 28 0 14 52 0 0 35 65 13
2014 GL-10 12 27 12 23 23 0 4 40 48 26
2014 GL-11 20 31 24 18 7 0 0 51 25 55

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 28 28 22 11 12 0 0 55 23 101
2020 GL-05 10 20 40 10 20 0 0 30 30 10
2020 GL-08 33 17 25 17 8 0 0 50 25 12
2020 GL-10 26 29 29 6 10 0 0 55 16 31
2020 GL-11 34 28 19 6 13 0 0 63 19 32
2019 GL 33 25 18 12 12 0 0 58 24 116
2019 GL-05 15 23 31 23 8 0 0 38 31 13
2019 GL-08 14 36 36 7 7 0 0 50 14 14
2019 GL-10 38 24 28 3 7 0 0 62 10 29
2019 GL-11 40 21 7 16 16 0 0 60 33 43
2018 GL 27 29 13 13 17 1 1 57 30 119
2018 GL-05 6 39 28 17 11 0 0 44 28 18
2018 GL-08 9 27 9 18 36 0 0 36 55 11
2018 GL-10 42 17 8 17 14 3 0 60 31 36
2018 GL-11 26 33 14 10 14 0 2 61 24 42
2017 GL 33 29 11 10 16 1 0 63 26 120
2017 GL-05 28 33 11 6 17 6 0 65 24 18
2017 GL-08 46 15 15 8 15 0 0 62 23 13
2017 GL-10 47 13 10 17 13 0 0 60 30 30
2017 GL-11 23 36 13 13 15 0 0 59 28 39
2014 GL 27 28 12 17 16 0 0 55 33 132
2014 GL-05 14 7 21 31 28 0 0 21 59 13
2014 GL-10 19 27 15 19 19 0 0 46 38 26
2014 GL-11 33 36 7 13 11 0 0 69 24 55

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 31 38 15 12 5 0 0 68 17 101
2020 GL-05 10 30 30 10 20 0 0 40 30 10
2020 GL-08 27 36 9 18 9 0 0 64 27 11
2020 GL-10 28 44 22 6 0 0 0 72 6 32
2020 GL-11 38 28 9 22 3 0 0 66 25 32
2019 GL 27 41 13 11 9 0 0 67 20 116
2019 GL-05 8 38 31 15 8 0 0 46 23 13
2019 GL-08 21 36 21 21 0 0 0 57 21 14
2019 GL-10 38 41 14 3 3 0 0 79 7 29
2019 GL-11 28 40 7 14 12 0 0 67 26 43
2018 GL 33 34 13 13 8 0 0 66 21 119
2018 GL-05 28 28 22 22 0 0 0 56 22 18
2018 GL-08 18 27 9 27 18 0 0 45 45 11
2018 GL-10 42 25 14 11 8 0 0 67 19 36
2018 GL-11 33 43 10 7 7 0 0 76 14 42
2017 GL 32 33 14 13 8 0 1 65 20 119
2017 GL-05 28 39 17 11 6 0 0 67 17 18
2017 GL-08 46 31 8 15 0 0 0 77 15 13
2017 GL-10 43 20 17 13 3 0 3 66 17 30
2017 GL-11 18 44 10 15 13 0 0 62 28 39
2014 GL 19 43 18 12 9 0 0 61 21 132
2014 GL-05 14 21 14 21 31 0 0 35 52 13
2014 GL-10 12 50 15 19 4 0 0 62 23 26
2014 GL-11 24 45 18 4 9 0 0 69 13 55

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 28 46 19 5 2 0 0 75 7 102
2020 GL-05 40 30 30 0 0 0 0 70 0 10
2020 GL-08 25 42 25 0 8 0 0 67 8 12
2020 GL-10 19 56 19 6 0 0 0 75 6 32
2020 GL-11 28 47 19 6 0 0 0 75 6 32
2019 GL 22 45 19 8 5 1 0 68 13 116
2019 GL-05 0 38 31 23 0 8 0 42 25 13
2019 GL-08 14 50 29 7 0 0 0 64 7 14
2019 GL-10 34 45 17 0 3 0 0 79 3 29
2019 GL-11 23 47 16 7 7 0 0 70 14 43
2018 GL 26 39 21 4 10 0 0 65 14 119
2018 GL-05 17 39 44 0 0 0 0 56 0 18
2018 GL-08 9 36 45 0 9 0 0 45 9 11
2018 GL-10 28 39 17 8 8 0 0 67 17 36
2018 GL-11 38 36 7 2 17 0 0 74 19 42

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 52 26 16 3 1 1 1 80 4 101
2020 GL-05 40 40 20 0 0 0 0 80 0 10
2020 GL-08 42 33 8 8 0 8 0 82 9 12
2020 GL-10 50 34 16 0 0 0 0 84 0 32
2020 GL-11 61 19 13 6 0 0 0 81 6 31
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 40 30 19 4 4 1 2 72 8 103
2020 GL-05 20 20 20 30 0 0 10 44 33 10
2020 GL-08 25 58 17 0 0 0 0 83 0 12
2020 GL-10 41 31 16 0 6 3 3 77 7 32
2020 GL-11 45 33 18 0 3 0 0 79 3 33
2019 GL 38 29 20 4 6 2 1 69 11 116
2019 GL-05 15 46 38 0 0 0 0 62 0 13
2019 GL-08 43 36 14 7 0 0 0 79 7 14
2019 GL-10 45 31 14 0 7 3 0 79 7 29
2019 GL-11 37 28 16 7 9 2 0 67 17 43

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 36 32 14 14 5 0 0 68 18 103
2020 GL-05 30 10 10 40 10 0 0 40 50 10
2020 GL-08 42 25 8 25 0 0 0 67 25 12
2020 GL-10 44 31 9 16 0 0 0 75 16 32
2020 GL-11 27 39 18 6 9 0 0 67 15 33
2019 GL 35 31 13 9 11 1 0 67 20 116
2019 GL-05 15 54 15 8 8 0 0 69 15 13
2019 GL-08 50 21 7 14 7 0 0 71 21 14
2019 GL-10 41 34 10 3 7 3 0 79 11 29
2019 GL-11 28 30 14 12 16 0 0 58 28 43
2018 GL 30 37 16 8 9 0 0 67 18 120
2018 GL-05 22 28 33 11 6 0 0 50 17 18
2018 GL-08 55 18 9 18 0 0 0 73 18 11
2018 GL-10 25 53 14 3 6 0 0 78 8 36
2018 GL-11 33 35 12 7 14 0 0 67 21 43
2017 GL 38 33 13 9 5 1 0 72 14 120
2017 GL-05 39 33 17 0 6 6 0 76 6 18
2017 GL-08 23 38 31 8 0 0 0 62 8 13
2017 GL-10 43 37 3 13 3 0 0 80 17 30
2017 GL-11 33 33 15 10 8 0 0 67 18 39
2014 GL 23 33 18 15 11 0 0 56 26 132
2014 GL-05 48 0 31 14 7 0 0 48 21 13
2014 GL-10 15 38 19 15 12 0 0 54 27 26
2014 GL-11 27 35 16 15 7 0 0 62 22 55

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 46 23 23 6 1 2 0 70 7 102
2020 GL-05 20 20 60 0 0 0 0 40 0 10
2020 GL-08 50 17 33 0 0 0 0 67 0 12
2020 GL-10 58 13 19 10 0 0 0 71 10 31
2020 GL-11 39 30 15 9 0 6 0 74 10 33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 43 27 17 8 6 0 0 70 14 103
2020 GL-05 20 20 30 10 20 0 0 40 30 10
2020 GL-08 50 17 25 0 8 0 0 67 8 12
2020 GL-10 44 31 19 3 3 0 0 75 6 32
2020 GL-11 36 33 9 18 3 0 0 70 21 33
2019 GL 38 27 11 11 11 1 0 66 23 115
2019 GL-05 23 31 15 31 0 0 0 54 31 13
2019 GL-08 36 36 7 14 7 0 0 71 21 14
2019 GL-10 48 28 7 7 7 3 0 79 14 29
2019 GL-11 33 26 14 7 19 0 0 60 26 42
2018 GL 32 37 13 8 10 0 0 68 18 120
2018 GL-05 22 56 11 6 6 0 0 78 11 18
2018 GL-08 55 9 9 18 9 0 0 64 27 11
2018 GL-10 36 33 17 8 6 0 0 69 14 36
2018 GL-11 26 37 14 9 14 0 0 63 23 43
2017 GL 42 28 12 9 8 0 0 70 18 120
2017 GL-05 50 33 11 0 6 0 0 83 6 18
2017 GL-08 23 38 31 0 8 0 0 62 8 13
2017 GL-10 53 27 7 10 3 0 0 80 13 30
2017 GL-11 33 28 10 15 13 0 0 62 28 39
2014 GL 25 38 10 11 15 1 0 63 26 132
2014 GL-05 21 41 0 24 14 0 0 62 38 13
2014 GL-10 27 42 4 12 15 0 0 69 27 26
2014 GL-11 25 38 16 7 11 2 0 65 19 55

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 26 74 103
2020 GL-05 0 100 10
2020 GL-08 25 75 12
2020 GL-10 34 66 32
2020 GL-11 33 67 33

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 33 26 20 8 5 1 7 64 14 103
2020 GL-05 20 0 40 0 20 0 20 25 25 10
2020 GL-08 25 25 42 0 0 0 8 55 0 12
2020 GL-10 31 41 16 3 3 3 3 77 7 32
2020 GL-11 42 21 15 12 6 0 3 66 19 33

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 47 24 16 10 3 1 0 72 13 103
2020 GL-05 30 20 10 30 10 0 0 50 40 10
2020 GL-08 33 33 25 8 0 0 0 67 8 12
2020 GL-10 53 25 19 3 0 0 0 78 3 32
2020 GL-11 45 24 12 12 3 3 0 72 16 33
2019 GL 39 26 16 8 12 0 0 65 19 113
2019 GL-05 31 31 23 15 0 0 0 62 15 13
2019 GL-08 43 29 14 7 7 0 0 71 14 14
2019 GL-10 41 31 14 7 7 0 0 72 14 29
2019 GL-11 40 17 14 10 19 0 0 57 29 42
2018 GL 36 34 13 9 8 0 0 70 18 120
2018 GL-05 28 50 17 6 0 0 0 78 6 18
2018 GL-08 36 18 9 36 0 0 0 55 36 11
2018 GL-10 33 42 14 6 6 0 0 75 11 36
2018 GL-11 40 28 9 7 16 0 0 67 23 43
2017 GL 51 20 12 9 8 0 1 71 17 119
2017 GL-05 56 33 6 0 6 0 0 89 6 18
2017 GL-08 38 46 15 0 0 0 0 85 0 13
2017 GL-10 57 13 17 3 7 0 3 72 10 30
2017 GL-11 42 18 5 21 13 0 0 61 34 38
2014 GL 33 31 16 8 11 0 1 64 20 132
2014 GL-05 41 28 24 7 0 0 0 69 7 13
2014 GL-10 19 42 19 4 15 0 0 62 19 26
2014 GL-11 42 31 11 7 9 0 0 73 16 55
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 29 37 16 9 7 3 0 68 16 103
2020 GL-05 20 30 20 10 20 0 0 50 30 10
2020 GL-08 8 58 17 0 8 8 0 73 9 12
2020 GL-10 34 41 6 9 6 3 0 77 16 32
2020 GL-11 27 36 21 12 3 0 0 64 15 33
2019 GL 28 32 16 9 10 4 1 63 20 116
2019 GL-05 23 15 31 0 15 15 0 45 18 13
2019 GL-08 21 36 7 14 0 14 7 73 18 14
2019 GL-10 31 48 10 7 3 0 0 79 10 29
2019 GL-11 26 28 19 9 16 2 0 55 26 43
2018 GL 32 25 22 9 7 4 0 59 17 121
2018 GL-05 28 11 28 22 0 11 0 44 25 18
2018 GL-08 18 45 18 18 0 0 0 64 18 11
2018 GL-10 38 27 27 3 0 5 0 69 3 37
2018 GL-11 30 26 16 9 16 2 0 57 26 43
2017 GL 33 25 18 11 9 3 1 61 21 120
2017 GL-05 44 28 17 0 11 0 0 72 11 18
2017 GL-08 31 38 8 0 23 0 0 69 23 13
2017 GL-10 33 23 23 10 3 3 3 61 14 30
2017 GL-11 21 23 18 26 8 5 0 46 35 39
2014 GL 16 27 25 18 10 4 0 45 29 132
2014 GL-05 21 14 7 31 21 7 0 37 56 13
2014 GL-10 31 27 19 15 8 0 0 58 23 26
2014 GL-11 11 33 33 15 5 4 0 45 21 55

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 26 35 22 10 5 2 0 63 15 102
2020 GL-05 0 40 50 10 0 0 0 40 10 10
2020 GL-08 9 36 36 9 9 0 0 45 18 11
2020 GL-10 34 38 16 9 3 0 0 72 13 32
2020 GL-11 27 36 15 12 6 3 0 66 19 33
2019 GL 26 28 19 16 8 3 1 56 24 115
2019 GL-05 23 15 23 23 8 8 0 42 33 13
2019 GL-08 21 21 29 14 0 7 7 50 17 14
2019 GL-10 28 48 7 14 3 0 0 76 17 29
2019 GL-11 26 19 21 17 14 2 0 46 32 42
2018 GL 27 30 23 8 10 2 0 58 18 121
2018 GL-05 28 17 28 11 11 6 0 47 24 18
2018 GL-08 18 45 36 0 0 0 0 64 0 11
2018 GL-10 24 41 27 5 0 3 0 67 6 37
2018 GL-11 30 23 16 12 19 0 0 53 30 43
2017 GL 30 27 17 13 11 1 1 58 25 120
2017 GL-05 39 28 17 6 11 0 0 67 17 18
2017 GL-08 31 31 15 15 8 0 0 62 23 13
2017 GL-10 33 27 13 17 7 0 3 62 24 30
2017 GL-11 18 23 23 18 15 3 0 42 34 39
2014 GL 13 27 22 19 16 2 1 42 36 132
2014 GL-05 21 14 14 17 28 7 0 37 48 13
2014 GL-10 27 23 15 23 12 0 0 50 35 26
2014 GL-11 9 33 29 15 15 0 0 42 29 55

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 16 43 19 15 5 3 0 60 20 103
2020 GL-05 10 50 10 30 0 0 0 60 30 10
2020 GL-08 0 33 33 17 8 8 0 36 27 12
2020 GL-10 22 47 19 9 3 0 0 69 13 32
2020 GL-11 18 36 21 18 3 3 0 56 22 33
2019 GL 19 30 22 16 10 1 1 50 27 116
2019 GL-05 23 23 15 23 15 0 0 46 38 13
2019 GL-08 14 21 29 29 0 0 7 38 31 14
2019 GL-10 17 48 17 10 7 0 0 66 17 29
2019 GL-11 16 28 19 19 16 2 0 45 36 43
2018 GL 21 36 21 10 12 2 0 57 22 121
2018 GL-05 22 28 17 17 11 6 0 53 29 18
2018 GL-08 9 45 36 9 0 0 0 55 9 11
2018 GL-10 24 35 30 5 3 3 0 61 8 37
2018 GL-11 16 40 12 12 21 0 0 56 33 43
2017 GL 20 28 20 11 15 6 1 51 28 120
2017 GL-05 17 28 33 0 11 11 0 50 13 18
2017 GL-08 23 31 15 0 23 8 0 58 25 13
2017 GL-10 27 23 20 13 10 3 3 54 25 30
2017 GL-11 10 26 21 15 21 8 0 39 39 39
2014 GL 10 25 19 24 19 2 0 36 44 132
2014 GL-05 0 41 7 17 28 7 0 44 48 13
2014 GL-10 19 35 15 12 19 0 0 54 31 26
2014 GL-11 7 24 24 29 16 0 0 31 45 55

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 20 31 18 18 10 2 0 52 29 103
2020 GL-05 10 20 10 50 10 0 0 30 60 10
2020 GL-08 0 33 25 25 8 8 0 36 36 12
2020 GL-10 28 38 16 13 6 0 0 66 19 32
2020 GL-11 18 33 21 15 12 0 0 52 27 33
2019 GL 16 22 26 16 15 4 1 41 32 116
2019 GL-05 8 23 23 23 8 15 0 36 36 13
2019 GL-08 14 21 29 29 0 0 7 38 31 14
2019 GL-10 28 24 31 3 10 3 0 54 14 29
2019 GL-11 7 26 21 19 23 5 0 34 44 43
2018 GL 18 33 22 15 13 0 0 51 28 120
2018 GL-05 22 22 22 17 17 0 0 44 33 18
2018 GL-08 9 36 18 36 0 0 0 45 36 11
2018 GL-10 19 35 30 14 3 0 0 54 16 37
2018 GL-11 17 31 19 12 21 0 0 48 33 42
2017 GL 21 28 18 12 15 4 1 52 29 120
2017 GL-05 22 44 11 0 17 6 0 71 18 18
2017 GL-08 31 23 15 8 15 8 0 58 25 13
2017 GL-10 23 23 27 10 10 3 3 50 21 30
2017 GL-11 8 23 18 26 21 5 0 32 49 39
2014 GL 8 27 21 20 21 2 0 36 43 132
2014 GL-05 7 41 7 0 45 0 0 48 45 13
2014 GL-10 12 27 15 31 15 0 0 38 46 26
2014 GL-11 7 29 25 16 20 2 0 37 37 55

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 13 12 12 6 16 28 15 42 37 103
2020 GL-05 40 0 20 0 10 20 10 57 14 10
2020 GL-08 8 42 0 0 0 42 8 100 0 12
2020 GL-10 9 16 13 6 16 28 13 42 37 32
2020 GL-11 9 6 15 9 18 24 18 26 47 33
2019 GL 17 18 9 9 15 22 11 53 35 116
2019 GL-05 15 15 0 0 23 31 15 57 43 13
2019 GL-08 21 14 21 0 0 36 7 63 0 14
2019 GL-10 17 31 3 10 17 10 10 61 35 29
2019 GL-11 16 16 12 12 16 23 5 45 39 43
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 14 46 26 8 5 1 1 60 13 103
2020 GL-05 10 40 10 20 20 0 0 50 40 10
2020 GL-08 0 42 42 8 0 8 0 45 9 12
2020 GL-10 16 59 19 3 3 0 0 75 6 32
2020 GL-11 12 42 30 9 3 0 3 56 13 33
2019 GL 23 34 22 9 9 3 0 58 19 116
2019 GL-05 15 23 31 15 15 0 0 38 31 13
2019 GL-08 21 36 29 0 0 14 0 67 0 14
2019 GL-10 21 52 14 3 7 3 0 75 11 29
2019 GL-11 21 30 23 14 12 0 0 51 26 43
2018 GL 20 42 23 12 3 0 0 62 15 120
2018 GL-05 22 39 17 22 0 0 0 61 22 18
2018 GL-08 9 45 36 9 0 0 0 55 9 11
2018 GL-10 17 44 31 8 0 0 0 61 8 36
2018 GL-11 23 37 21 12 7 0 0 60 19 43
2017 GL 23 41 15 13 5 3 1 66 19 120
2017 GL-05 22 50 17 6 6 0 0 72 11 18
2017 GL-08 15 54 8 8 8 8 0 75 17 13
2017 GL-10 23 43 17 10 3 3 0 69 14 30
2017 GL-11 13 33 21 23 5 3 3 49 30 39
2014 GL 7 44 21 16 10 1 0 52 26 132
2014 GL-05 7 41 14 24 14 0 0 48 38 13
2014 GL-10 8 65 8 15 4 0 0 73 19 26
2014 GL-11 5 47 22 18 5 2 0 54 24 55

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 13 42 24 16 5 0 1 55 21 103
2020 GL-05 0 40 30 20 10 0 0 40 30 10
2020 GL-08 0 33 50 17 0 0 0 33 17 12
2020 GL-10 13 63 13 9 3 0 0 75 13 32
2020 GL-11 9 30 30 21 6 0 3 41 28 33
2019 GL 15 34 25 10 9 6 0 52 21 116
2019 GL-05 8 31 23 15 15 8 0 42 33 13
2019 GL-08 14 43 14 21 0 7 0 62 23 14
2019 GL-10 17 38 24 3 7 10 0 62 12 29
2019 GL-11 14 33 28 12 9 5 0 49 22 43

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 28 38 18 8 7 1 0 67 15 103
2020 GL-05 10 50 30 0 10 0 0 60 10 10
2020 GL-08 33 25 17 17 0 8 0 64 18 12
2020 GL-10 25 50 19 3 3 0 0 75 6 32
2020 GL-11 24 33 21 6 15 0 0 58 21 33
2019 GL 29 38 16 7 8 3 0 69 15 116
2019 GL-05 15 54 8 8 15 0 0 69 23 13
2019 GL-08 29 43 14 7 0 7 0 77 8 14
2019 GL-10 28 38 14 7 7 7 0 70 15 29
2019 GL-11 30 35 23 5 7 0 0 65 12 43
2018 GL 28 34 17 13 7 2 0 63 20 121
2018 GL-05 17 44 28 6 6 0 0 61 11 18
2018 GL-08 18 45 0 27 0 9 0 70 30 11
2018 GL-10 24 35 22 11 5 3 0 61 17 37
2018 GL-11 35 28 16 12 9 0 0 63 21 43
2017 GL 31 33 16 9 8 1 1 65 18 120
2017 GL-05 33 22 28 6 6 6 0 59 12 18
2017 GL-08 23 38 15 8 15 0 0 62 23 13
2017 GL-10 43 20 17 17 3 0 0 63 20 30
2017 GL-11 21 44 15 8 13 0 0 64 21 39
2014 GL 25 35 17 10 9 2 1 62 20 132
2014 GL-05 28 28 21 0 24 0 0 55 24 13
2014 GL-10 31 35 19 12 0 0 4 68 12 26
2014 GL-11 27 33 16 15 5 4 0 62 21 55

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 24 39 23 6 8 0 0 63 14 103
2020 GL-05 20 30 40 0 10 0 0 50 10 10
2020 GL-08 17 33 33 8 8 0 0 50 17 12
2020 GL-10 22 59 13 3 3 0 0 81 6 32
2020 GL-11 21 30 27 12 9 0 0 52 21 33
2019 GL 25 34 21 7 10 3 0 61 18 115
2019 GL-05 15 38 15 8 15 8 0 58 25 13
2019 GL-08 29 29 29 0 7 7 0 62 8 14
2019 GL-10 25 46 18 4 4 4 0 74 7 28
2019 GL-11 21 33 26 5 16 0 0 53 21 43
2018 GL 22 36 22 12 6 1 0 59 18 121
2018 GL-05 17 39 28 17 0 0 0 56 17 18
2018 GL-08 9 36 27 27 0 0 0 45 27 11
2018 GL-10 22 38 27 11 0 3 0 61 11 37
2018 GL-11 30 30 16 9 14 0 0 60 23 43

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 22 26 28 8 13 3 0 49 21 102
2020 GL-05 20 30 30 0 20 0 0 50 20 10
2020 GL-08 8 42 33 8 8 0 0 50 17 12
2020 GL-10 19 28 31 3 9 9 0 52 14 32
2020 GL-11 24 24 24 12 15 0 0 48 27 33
2019 GL 26 28 22 10 13 2 0 54 24 116
2019 GL-05 15 38 23 8 8 8 0 58 17 13
2019 GL-08 29 29 29 14 0 0 0 57 14 14
2019 GL-10 31 24 31 3 7 3 0 57 11 29
2019 GL-11 21 30 16 12 21 0 0 51 33 43
2018 GL 23 31 18 11 15 2 1 55 26 121
2018 GL-05 17 39 28 6 11 0 0 56 17 18
2018 GL-08 18 27 9 36 9 0 0 45 45 11
2018 GL-10 19 27 24 14 11 5 0 49 26 37
2018 GL-11 33 28 9 7 21 0 2 62 29 43
2017 GL 25 30 13 13 16 3 1 57 29 120
2017 GL-05 28 28 22 6 11 6 0 59 18 18
2017 GL-08 15 38 8 8 15 15 0 64 27 13
2017 GL-10 30 17 20 17 13 0 3 48 31 30
2017 GL-11 15 33 10 18 23 0 0 49 41 39
2014 GL 17 23 16 22 16 4 1 43 41 132
2014 GL-05 14 21 7 31 28 0 0 35 59 13
2014 GL-10 23 23 8 19 19 8 0 50 42 26
2014 GL-11 22 25 15 25 9 2 2 49 36 55

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 29 31 20 14 6 0 0 61 20 102
2020 GL-05 10 20 30 30 10 0 0 30 40 10
2020 GL-08 18 18 45 18 0 0 0 36 18 11
2020 GL-10 31 44 13 9 3 0 0 75 13 32
2020 GL-11 36 33 12 12 6 0 0 70 18 33
2019 GL 19 33 20 14 11 3 0 54 26 116
2019 GL-05 15 31 23 15 8 8 0 50 25 13
2019 GL-08 14 36 21 14 7 7 0 54 23 14
2019 GL-10 24 31 31 0 7 7 0 59 7 29
2019 GL-11 16 40 12 16 16 0 0 56 33 43
2018 GL 17 35 26 13 8 2 0 52 22 121
2018 GL-05 17 28 22 28 6 0 0 44 33 18
2018 GL-08 9 45 36 9 0 0 0 55 9 11
2018 GL-10 19 35 22 16 3 5 0 57 20 37
2018 GL-11 19 35 23 7 16 0 0 53 23 43
2017 GL 27 25 23 10 13 0 2 52 24 120
2017 GL-05 28 28 28 6 11 0 0 56 17 18
2017 GL-08 31 23 8 8 31 0 0 54 38 13
2017 GL-10 30 20 27 17 3 0 3 52 21 30
2017 GL-11 10 28 31 10 18 0 3 39 29 39
2014 GL 12 28 17 20 22 2 0 41 42 131
2014 GL-05 14 28 0 21 38 0 0 41 59 13
2014 GL-10 12 42 19 15 12 0 0 54 27 26
2014 GL-11 13 22 20 25 16 4 0 36 43 55

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 24 31 19 13 9 1 4 58 23 102
2020 GL-08 17 25 25 25 8 0 0 42 33 12
2020 GL-10 16 38 28 6 6 0 6 57 13 32
2020 GL-11 36 33 12 9 9 0 0 70 18 33
2019 GL 16 34 20 12 14 3 1 52 27 115
2019 GL-05 15 31 15 15 15 8 0 50 33 13
2019 GL-08 14 36 21 7 14 0 7 54 23 14
2019 GL-10 14 41 24 3 10 7 0 59 15 29
2019 GL-11 14 33 19 12 19 2 0 49 32 42
2018 GL 21 30 18 15 13 2 1 53 29 121
2018 GL-05 17 33 22 17 0 6 6 56 19 18
2018 GL-08 18 36 27 18 0 0 0 55 18 11
2018 GL-10 24 35 8 14 16 3 0 61 31 37
2018 GL-11 19 28 21 9 23 0 0 47 33 43
2017 GL 23 27 20 10 18 1 1 51 29 120
2017 GL-05 28 17 17 11 28 0 0 44 39 18
2017 GL-08 15 38 15 23 0 8 0 58 25 13
2017 GL-10 23 20 27 10 17 0 3 45 28 30
2017 GL-11 10 36 21 10 23 0 0 46 33 39
2014 GL 10 28 17 10 30 2 1 40 42 132
2014 GL-05 14 14 7 7 59 0 0 28 65 13
2014 GL-10 8 35 12 8 35 0 4 44 44 26
2014 GL-11 11 38 18 7 22 2 2 51 30 55

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 58 22 15 3 0 1 1 82 3 103
2020 GL-05 50 20 20 10 0 0 0 70 10 10
2020 GL-08 75 8 17 0 0 0 0 83 0 12
2020 GL-10 72 16 9 3 0 0 0 88 3 32
2020 GL-11 36 39 21 0 0 0 3 78 0 33
2019 GL 51 25 10 5 3 3 3 81 9 115
2019 GL-05 38 38 15 8 0 0 0 77 8 13
2019 GL-08 62 15 0 8 0 0 15 91 9 13
2019 GL-10 69 14 3 3 7 3 0 86 11 29
2019 GL-11 44 30 16 5 0 2 2 78 5 43

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 50 20 18 5 5 1 1 71 10 103
2020 GL-05 20 20 40 20 0 0 0 40 20 10
2020 GL-08 50 25 25 0 0 0 0 75 0 12
2020 GL-10 69 16 9 3 3 0 0 84 6 32
2020 GL-11 42 27 12 6 9 0 3 72 16 33
2019 GL 44 23 16 7 6 2 2 70 14 115
2019 GL-05 38 38 15 8 0 0 0 77 8 13
2019 GL-08 54 15 8 0 8 0 15 82 9 13
2019 GL-10 52 21 17 3 3 3 0 75 7 29
2019 GL-11 42 21 16 12 7 2 0 64 19 43

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 77 12 4 3 0 3 2 93 3 103
2020 GL-05 50 20 20 0 0 0 10 78 0 10
2020 GL-08 75 8 8 0 0 8 0 91 0 12
2020 GL-10 91 6 0 3 0 0 0 97 3 32
2020 GL-11 73 18 3 3 0 0 3 94 3 33
2019 GL 72 9 4 3 6 3 3 86 9 116
2019 GL-05 62 15 8 0 0 15 0 91 0 13
2019 GL-08 79 7 0 0 0 0 14 100 0 14
2019 GL-10 83 3 0 3 7 3 0 89 11 29
2019 GL-11 65 12 9 5 7 2 0 79 12 43

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 75 10 5 1 1 3 5 92 2 101
2020 GL-08 75 8 8 0 0 0 8 91 0 12
2020 GL-10 88 6 0 0 0 0 6 100 0 32
2020 GL-11 75 16 0 0 3 0 6 97 3 32
2019 GL 77 9 3 2 2 3 4 93 4 116
2019 GL-05 69 15 0 8 0 8 0 92 8 13
2019 GL-08 79 7 0 0 0 0 14 100 0 14
2019 GL-10 86 7 0 0 0 3 3 100 0 29
2019 GL-11 74 14 5 0 5 2 0 90 5 43

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 27 50 14 6 3 0 1 77 9 103
2020 GL-05 0 40 20 30 10 0 0 40 40 10
2020 GL-08 17 58 17 8 0 0 0 75 8 12
2020 GL-10 28 53 16 0 3 0 0 81 3 32
2020 GL-11 36 48 6 6 3 0 0 85 9 33
2019 GL 22 40 22 5 7 3 1 64 13 116
2019 GL-05 8 23 46 8 8 0 8 33 17 13
2019 GL-08 7 71 14 7 0 0 0 79 7 14
2019 GL-10 31 38 17 3 7 3 0 71 11 29
2019 GL-11 23 42 16 5 9 5 0 68 15 43
2018 GL 23 37 22 8 8 2 0 61 17 120
2018 GL-05 17 39 33 6 0 6 0 59 6 18
2018 GL-08 27 36 27 9 0 0 0 64 9 11
2018 GL-10 28 31 22 6 11 3 0 60 17 36
2018 GL-11 21 42 16 9 12 0 0 63 21 43
2017 GL 23 41 16 12 8 0 0 64 20 120
2017 GL-05 28 33 28 0 11 0 0 61 11 18
2017 GL-08 23 46 8 23 0 0 0 69 23 13
2017 GL-10 27 40 17 10 7 0 0 67 17 30
2017 GL-11 15 41 13 21 10 0 0 56 31 39

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 35 36 21 3 4 1 0 72 7 102
2020 GL-05 10 50 30 10 0 0 0 60 10 10
2020 GL-08 17 50 25 8 0 0 0 67 8 12
2020 GL-10 45 42 10 0 3 0 0 87 3 31
2020 GL-11 39 27 24 3 6 0 0 67 9 33
2019 GL 29 43 10 7 8 3 0 74 15 116
2019 GL-05 31 38 0 8 8 15 0 82 18 13
2019 GL-08 21 57 14 7 0 0 0 79 7 14
2019 GL-10 31 41 10 7 7 3 0 75 14 29
2019 GL-11 26 51 5 9 9 0 0 77 19 43
2018 GL 35 37 18 8 3 1 0 72 10 120
2018 GL-05 28 56 17 0 0 0 0 83 0 18
2018 GL-08 9 45 27 18 0 0 0 55 18 11
2018 GL-10 46 32 11 5 3 3 0 81 8 37
2018 GL-11 38 21 24 12 5 0 0 60 17 42
2017 GL 30 38 17 7 5 2 2 70 12 120
2017 GL-05 44 17 22 6 11 0 0 61 17 18
2017 GL-08 31 46 23 0 0 0 0 77 0 13
2017 GL-10 17 47 20 10 0 3 3 68 11 30
2017 GL-11 26 38 18 8 8 3 0 66 16 39
2014 GL 24 39 19 9 3 5 1 67 12 132
2014 GL-05 28 28 7 24 0 7 7 64 28 13
2014 GL-10 27 38 23 12 0 0 0 65 12 26
2014 GL-11 22 42 24 4 2 7 0 69 6 55

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 37 34 18 5 3 2 1 73 8 103
2020 GL-05 20 40 20 20 0 0 0 60 20 10
2020 GL-08 17 58 8 8 0 8 0 82 9 12
2020 GL-10 47 34 13 0 0 3 3 87 0 32
2020 GL-11 39 27 21 6 6 0 0 67 12 33
2019 GL 38 29 19 4 8 1 1 68 12 116
2019 GL-05 31 31 15 0 15 0 8 67 17 13
2019 GL-08 21 43 29 0 7 0 0 64 7 14
2019 GL-10 41 28 21 0 7 3 0 71 7 29
2019 GL-11 37 33 14 9 7 0 0 70 16 43
2018 GL 30 38 19 8 4 1 0 69 12 120
2018 GL-05 17 61 22 0 0 0 0 78 0 18
2018 GL-08 18 27 27 27 0 0 0 45 27 11
2018 GL-10 41 27 16 8 5 3 0 69 14 37
2018 GL-11 33 33 21 5 7 0 0 67 12 42
2017 GL 33 31 17 8 4 3 3 68 13 120
2017 GL-05 44 22 22 6 0 6 0 71 6 18
2017 GL-08 46 15 15 15 0 8 0 67 17 13
2017 GL-10 23 33 27 10 0 0 7 61 11 30
2017 GL-11 21 46 8 10 10 3 3 70 22 39
2014 GL 26 37 21 7 2 7 1 67 9 130
2014 GL-05 35 21 7 17 7 7 7 64 28 13
2014 GL-10 27 31 31 12 0 0 0 58 12 26
2014 GL-11 22 44 19 4 0 11 0 75 4 54

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 37 22 30 4 2 3 2 62 6 103
2020 GL-05 20 20 50 0 10 0 0 40 10 10
2020 GL-08 42 8 33 8 0 8 0 55 9 12
2020 GL-10 41 34 16 3 0 3 3 80 3 32
2020 GL-11 33 21 36 3 3 0 3 56 6 33

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 50 32 11 4 3 0 0 83 7 103
2020 GL-05 30 50 10 0 10 0 0 80 10 10
2020 GL-08 42 42 8 8 0 0 0 83 8 12
2020 GL-10 59 31 6 0 3 0 0 91 3 32
2020 GL-11 52 27 15 6 0 0 0 79 6 33

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 48 37 11 2 3 0 0 84 5 101
2020 GL-05 20 60 20 0 0 0 0 80 0 10
2020 GL-08 25 50 25 0 0 0 0 75 0 12
2020 GL-10 59 28 9 0 3 0 0 88 3 32
2020 GL-11 55 35 3 3 3 0 0 90 6 31
2019 GL 39 34 13 5 8 1 0 74 13 116
2019 GL-05 23 54 15 8 0 0 0 77 8 13
2019 GL-08 29 36 29 7 0 0 0 64 7 14
2019 GL-10 41 45 3 0 7 3 0 89 7 29
2019 GL-11 44 23 12 9 12 0 0 67 21 43
2018 GL 41 37 12 7 3 0 0 78 10 119
2018 GL-05 44 50 6 0 0 0 0 94 0 18
2018 GL-08 18 45 36 0 0 0 0 64 0 11
2018 GL-10 42 42 8 6 3 0 0 83 8 36
2018 GL-11 48 21 12 12 7 0 0 69 19 42
2017 GL 46 28 13 8 4 0 0 75 13 119
2017 GL-05 44 28 17 0 11 0 0 72 11 18
2017 GL-08 54 38 8 0 0 0 0 92 0 13
2017 GL-10 57 13 13 17 0 0 0 70 17 30
2017 GL-11 32 42 11 11 5 0 0 74 16 38
2014 GL 22 44 15 10 8 1 0 67 18 132
2014 GL-05 21 41 7 0 31 0 0 62 31 13
2014 GL-10 19 42 19 15 4 0 0 62 19 26
2014 GL-11 24 53 11 7 4 2 0 78 11 55

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 47 32 17 2 2 0 0 79 4 103
2020 GL-05 20 50 20 0 10 0 0 70 10 10
2020 GL-08 33 33 33 0 0 0 0 67 0 12
2020 GL-10 56 31 9 0 3 0 0 88 3 32
2020 GL-11 48 30 18 3 0 0 0 79 3 33
2019 GL 37 30 18 5 10 1 0 67 15 115
2019 GL-05 23 46 15 8 8 0 0 69 15 13
2019 GL-08 21 29 29 14 7 0 0 50 21 14
2019 GL-10 43 36 11 0 7 4 0 81 7 28
2019 GL-11 37 26 21 2 14 0 0 63 16 43
2018 GL 40 32 20 6 3 0 0 72 8 120
2018 GL-05 28 44 22 0 6 0 0 72 6 18
2018 GL-08 9 36 45 9 0 0 0 45 9 11
2018 GL-10 46 35 16 0 3 0 0 81 3 37
2018 GL-11 48 21 17 12 2 0 0 69 14 42
2017 GL 41 28 21 5 6 0 0 69 11 120
2017 GL-05 39 39 11 6 6 0 0 78 11 18
2017 GL-08 38 31 31 0 0 0 0 69 0 13
2017 GL-10 47 13 27 7 7 0 0 60 13 30
2017 GL-11 28 36 23 8 5 0 0 64 13 39
2014 GL 22 37 22 8 11 0 0 59 19 132
2014 GL-05 21 41 0 7 31 0 0 62 38 13
2014 GL-10 38 31 12 15 4 0 0 69 19 26
2014 GL-11 15 45 29 5 5 0 0 60 11 55

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 43 34 16 6 2 0 0 77 8 103
2020 GL-05 10 60 20 10 0 0 0 70 10 10
2020 GL-08 33 33 25 8 0 0 0 67 8 12
2020 GL-10 50 34 13 0 3 0 0 84 3 32
2020 GL-11 45 30 15 6 3 0 0 76 9 33
2019 GL 33 32 20 6 8 1 0 66 14 115
2019 GL-05 15 38 38 0 8 0 0 54 8 13
2019 GL-08 15 54 23 8 0 0 0 69 8 13
2019 GL-10 38 38 10 3 7 3 0 79 11 29
2019 GL-11 35 26 21 5 14 0 0 60 19 43
2018 GL 36 35 21 6 2 0 0 71 8 118
2018 GL-05 33 44 22 0 0 0 0 78 0 18
2018 GL-08 9 36 45 9 0 0 0 45 9 11
2018 GL-10 42 39 19 0 0 0 0 81 0 36
2018 GL-11 41 22 20 12 5 0 0 63 17 41
2017 GL 37 30 18 9 6 0 0 67 15 120
2017 GL-05 33 44 11 6 6 0 0 78 11 18
2017 GL-08 38 31 31 0 0 0 0 69 0 13
2017 GL-10 43 10 30 13 3 0 0 53 17 30
2017 GL-11 26 38 15 13 8 0 0 64 21 39
2014 GL 22 34 18 16 9 0 0 57 25 132
2014 GL-05 28 28 14 7 24 0 0 55 31 13
2014 GL-10 31 31 15 19 4 0 0 62 23 26
2014 GL-11 16 42 20 16 5 0 0 58 22 55

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 39 23 26 9 1 2 0 63 10 103
2020 GL-05 20 30 30 0 10 10 0 56 11 10
2020 GL-08 17 25 42 17 0 0 0 42 17 12
2020 GL-10 41 31 22 6 0 0 0 72 6 32
2020 GL-11 42 18 24 12 0 3 0 63 13 33
2019 GL 36 26 21 6 9 2 0 63 16 116
2019 GL-05 23 31 31 0 15 0 0 54 15 13
2019 GL-08 14 36 29 21 0 0 0 50 21 14
2019 GL-10 34 31 21 0 10 3 0 68 11 29
2019 GL-11 44 21 12 9 12 2 0 67 21 43
2018 GL 34 25 28 9 3 1 0 60 13 120
2018 GL-05 39 11 39 11 0 0 0 50 11 18
2018 GL-08 18 45 9 18 0 9 0 70 20 11
2018 GL-10 27 32 35 5 0 0 0 59 5 37
2018 GL-11 38 24 21 7 10 0 0 62 17 42
2017 GL 35 25 23 12 4 2 0 61 16 120
2017 GL-05 22 28 22 17 6 6 0 53 24 18
2017 GL-08 23 31 31 15 0 0 0 54 15 13
2017 GL-10 40 20 23 17 0 0 0 60 17 30
2017 GL-11 36 26 23 10 5 0 0 62 15 39
2014 GL 24 29 22 13 5 7 0 57 20 132
2014 GL-05 28 21 7 31 7 7 0 52 41 13
2014 GL-10 35 19 27 12 8 0 0 54 19 26
2014 GL-11 16 35 25 11 4 9 0 56 16 55
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 GL 10 56 34 103
2020 GL-05 0 60 40 10
2020 GL-08 0 25 75 12
2020 GL-10 3 63 34 32
2020 GL-11 27 52 21 33
2019 GL 15 47 38 116
2019 GL-05 23 31 46 13
2019 GL-08 14 29 57 14
2019 GL-10 3 69 28 29
2019 GL-11 19 44 37 43
2018 GL 14 51 35 120
2018 GL-05 0 65 35 17
2018 GL-08 9 55 36 11
2018 GL-10 14 57 30 37
2018 GL-11 23 42 35 43
2017 GL 15 53 33 120
2017 GL-05 17 56 28 18
2017 GL-08 15 46 38 13
2017 GL-10 17 43 40 30
2017 GL-11 15 54 31 39
2014 GL 12 52 36 132
2014 GL-05 7 48 45 13
2014 GL-10 19 50 31 26
2014 GL-11 13 53 35 55

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 GL 30 50 20 0 0 0 10
2019 GL 44 19 19 13 0 6 16
2018 GL 47 24 6 12 6 6 17
2018 GL-11 50 30 10 10 0 0 10
2017 GL 57 15 11 6 6 6 18
2014 GL 56 25 0 6 9999 13 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 13 87 102
2019 GL 17 83 115
2019 GL-11 23 77 43
2018 GL 26 74 121
2018 GL-10 24 76 37
2018 GL-11 33 67 43

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 55 45 20
2019 GL-11 50 50 10
2018 GL 65 35 31
2018 GL-11 50 50 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 54 46 13
2019 GL 70 30 20
2018 GL 48 52 31

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 0 100 13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 0 100 13
2019 GL 0 100 20
2019 GL-11 0 100 10
2018 GL 0 100 31
2018 GL-11 0 100 14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 20
2019 GL-11 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 20
2019 GL-11 0 100 10
2018 GL 16 84 31

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 46 54 13
2019 GL 47 53 19
2018 GL 39 61 31

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 46 54 13
2019 GL 47 53 19
2019 GL-11 50 50 10
2018 GL 61 39 31
2018 GL-11 64 36 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 54 46 13
2019 GL 68 32 19
2018 GL 58 42 31
2018 GL-11 64 36 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 54 46 13
2019 GL 37 63 19
2018 GL 35 65 31

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 47 53 19
2018 GL 39 61 31
2018 GL-11 64 36 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GL 55 45 31
2018 GL-11 57 43 14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 47 53 19
2018 GL 32 68 31
2018 GL-11 43 57 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 0 100 13
2019 GL 0 100 19
2019 GL-11 0 100 10
2018 GL 0 100 31
2018 GL-11 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 54 46 13
2019 GL 68 32 19
2018 GL 58 42 31

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 37 63 19
2019 GL-11 50 50 10
2018 GL 32 68 31
2018 GL-11 36 64 14

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GL 19 81 31

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 38 62 13
2019 GL 37 63 19
2018 GL 39 61 31
2018 GL-11 43 57 14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 38 62 13
2018 GL 29 71 31

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 42 58 19
2019 GL-11 50 50 10
2018 GL 16 84 31

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 26 74 19

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 54 46 13
2018 GL 16 84 31

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 26 74 19
2018 GL 32 68 31
2018 GL-11 36 64 14

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 43 57 14
2018 GL 40 60 30

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GL 17 83 30

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GL 17 83 30

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 50 50 14
2018 GL 40 60 30
2018 GL-11 46 54 13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14
2018 GL 0 100 30
2018 GL-11 0 100 13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 57 43 14
2018 GL 43 57 30
2018 GL-11 62 38 13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14
2018 GL 0 100 30
2018 GL-11 0 100 13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GL 0 100 30
2018 GL-11 0 100 13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 24 28 21 4 9 11 3 61 15 103
2020 GL-05 0 30 20 10 20 10 10 38 38 10
2020 GL-08 8 33 25 8 8 17 0 50 20 12
2020 GL-10 44 34 6 0 3 13 0 89 4 32
2020 GL-11 21 27 36 3 9 3 0 50 13 33
2019 GL 21 23 25 9 13 8 2 49 24 116
2019 GL-05 15 38 31 0 0 8 8 64 0 13
2019 GL-08 21 21 36 14 0 7 0 46 15 14
2019 GL-10 17 31 21 7 7 17 0 58 17 29
2019 GL-11 19 16 23 14 23 5 0 37 39 43
2018 GL 17 26 39 6 7 5 1 46 13 121
2018 GL-05 28 28 33 11 0 0 0 56 11 18
2018 GL-08 9 36 27 0 9 18 0 56 11 11
2018 GL-10 14 22 43 5 5 8 3 39 12 37
2018 GL-11 19 21 44 7 9 0 0 40 16 43
2017 GL 23 26 20 9 13 8 3 54 24 120
2017 GL-05 33 33 17 6 6 6 0 71 12 18
2017 GL-08 23 23 8 15 0 31 0 67 22 13
2017 GL-10 17 20 30 13 13 3 3 39 29 30
2017 GL-11 15 28 23 10 21 3 0 45 32 39
2014 GL 14 26 19 11 16 11 4 47 31 131
2014 GL-05 7 21 14 14 38 7 0 30 56 13
2014 GL-10 8 28 20 12 20 4 8 41 36 25
2014 GL-11 16 24 25 13 9 11 2 46 25 55

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 33 31 24 5 6 1 0 65 11 103
2020 GL-05 10 40 20 10 20 0 0 50 30 10
2020 GL-08 25 25 33 0 8 8 0 55 9 12
2020 GL-10 47 41 9 0 3 0 0 88 3 32
2020 GL-11 21 30 39 6 3 0 0 52 9 33
2019 GL 28 30 21 8 11 2 0 60 19 116
2019 GL-05 23 31 15 23 0 8 0 58 25 13
2019 GL-08 21 36 36 7 0 0 0 57 7 14
2019 GL-10 28 41 17 3 7 3 0 71 11 29
2019 GL-11 28 23 19 9 21 0 0 51 30 43
2018 GL 23 36 26 7 6 2 0 61 13 121
2018 GL-05 33 39 11 17 0 0 0 72 17 18
2018 GL-08 9 27 36 18 0 9 0 40 20 11
2018 GL-10 22 41 27 5 3 3 0 64 8 37
2018 GL-11 26 30 30 2 12 0 0 56 14 43
2017 GL 31 31 18 7 11 3 0 64 18 120
2017 GL-05 33 39 11 0 11 6 0 76 12 18
2017 GL-08 23 38 15 8 0 15 0 73 9 13
2017 GL-10 27 23 27 17 7 0 0 50 23 30
2017 GL-11 23 38 15 5 18 0 0 62 23 39
2014 GL 24 29 17 14 11 4 2 56 27 131
2014 GL-05 21 21 14 7 38 0 0 41 45 13
2014 GL-10 12 44 12 16 8 4 4 61 26 25
2014 GL-11 27 24 24 18 4 4 0 53 23 55
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 5 95 102
2020 GL-08 0 100 12
2020 GL-10 0 100 31
2019 GL 12 88 115
2019 GL-11 19 81 43
2018 GL 8 92 119
2018 GL-05 0 100 18

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 43 57 14

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 36 64 14

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 36 64 14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 36 64 14

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 36 64 14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 27 25 20 5 5 13 5 64 12 103
2020 GL-05 10 10 40 10 10 10 10 25 25 10
2020 GL-08 25 17 33 8 0 17 0 50 10 12
2020 GL-10 44 31 6 3 0 13 3 89 4 32
2020 GL-11 18 36 24 3 6 9 3 62 10 33
2019 GL 28 18 29 5 6 11 3 53 13 116
2019 GL-05 23 23 31 8 0 15 0 55 9 13
2019 GL-08 29 29 29 7 0 7 0 62 8 14
2019 GL-10 34 17 21 0 7 21 0 65 9 29
2019 GL-11 19 19 37 9 7 7 2 41 18 43
2018 GL 21 29 36 3 4 7 1 54 7 118
2018 GL-05 29 29 35 0 0 6 0 63 0 17
2018 GL-08 9 27 45 0 9 9 0 40 10 11
2018 GL-10 16 27 35 3 3 14 3 52 6 37
2018 GL-11 24 27 39 2 7 0 0 51 10 41
2017 GL 24 24 24 8 8 12 2 55 18 119
2017 GL-05 33 33 22 0 6 6 0 71 6 18
2017 GL-08 23 15 23 0 0 31 8 63 0 13
2017 GL-10 20 17 30 13 10 7 3 41 26 30
2017 GL-11 13 32 21 11 11 13 0 52 24 38
2014 GL 20 17 29 11 5 13 4 45 19 132
2014 GL-05 7 14 21 17 21 21 0 26 48 13
2014 GL-10 35 12 31 12 0 8 4 52 13 26
2014 GL-11 18 18 38 9 4 11 2 42 15 55

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 35 32 21 5 4 3 0 70 9 102
2020 GL-05 20 30 40 0 10 0 0 50 10 10
2020 GL-08 42 8 33 8 0 8 0 55 9 12
2020 GL-10 48 35 10 3 0 3 0 87 3 31
2020 GL-11 18 45 24 3 6 3 0 66 9 33
2019 GL 32 23 28 6 6 3 2 58 13 115
2019 GL-05 23 15 46 8 0 8 0 42 8 13
2019 GL-08 29 29 29 7 0 7 0 62 8 14
2019 GL-10 36 29 21 0 7 7 0 69 8 28
2019 GL-11 28 23 28 9 9 0 2 52 19 43
2018 GL 27 38 24 7 3 1 0 65 10 119
2018 GL-05 39 22 39 0 0 0 0 61 0 18
2018 GL-08 9 45 18 18 0 9 0 60 20 11
2018 GL-10 25 44 22 6 3 0 0 69 8 36
2018 GL-11 29 29 29 7 7 0 0 57 14 42
2017 GL 31 31 19 6 8 4 1 65 14 119
2017 GL-05 39 39 11 0 6 6 0 82 6 18
2017 GL-08 31 15 23 0 0 23 8 67 0 13
2017 GL-10 30 17 23 20 7 3 0 48 28 30
2017 GL-11 18 45 21 3 13 0 0 63 16 38
2014 GL 27 26 22 11 5 9 0 58 18 131
2014 GL-05 14 28 7 17 21 14 0 48 44 13
2014 GL-10 32 24 20 16 0 8 0 61 17 25
2014 GL-11 27 29 27 5 4 7 0 61 10 55
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 13 30 28 16 13 0 1 43 28 103
2020 GL-05 10 20 30 20 20 0 0 30 40 10
2020 GL-08 33 25 25 8 8 0 0 58 17 12
2020 GL-10 3 44 25 19 9 0 0 47 28 32
2020 GL-11 15 18 30 18 18 0 0 33 36 33

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 36 21 18 16 9 0 0 57 24 103
2020 GL-05 30 10 40 10 10 0 0 40 20 10
2020 GL-08 42 25 17 8 8 0 0 67 17 12
2020 GL-10 50 25 13 6 6 0 0 75 13 32
2020 GL-11 24 15 21 30 9 0 0 39 39 33
2019 GL 14 30 22 16 18 0 0 44 34 116
2019 GL-05 8 31 23 15 23 0 0 38 38 13
2019 GL-08 14 43 14 7 21 0 0 57 29 14
2019 GL-10 28 28 21 14 10 0 0 55 24 29
2019 GL-11 7 33 21 26 14 0 0 40 40 43
2018 GL 17 17 26 17 21 1 0 35 38 121
2018 GL-05 28 11 11 28 17 6 0 41 47 18
2018 GL-08 18 0 27 18 36 0 0 18 55 11
2018 GL-10 24 19 27 11 19 0 0 43 30 37
2018 GL-11 12 21 33 12 23 0 0 33 35 43
2017 GL 13 12 28 15 30 1 1 26 46 120
2017 GL-05 6 6 33 22 33 0 0 11 56 18
2017 GL-08 23 15 23 0 38 0 0 38 38 13
2017 GL-10 23 13 23 17 20 3 0 38 38 30
2017 GL-11 5 10 31 18 36 0 0 15 54 39

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 40 29 22 6 4 0 0 68 10 101
2020 GL-05 10 40 40 10 0 0 0 50 10 10
2020 GL-08 33 33 33 0 0 0 0 67 0 12
2020 GL-10 44 31 16 6 3 0 0 75 9 32
2020 GL-11 29 29 23 10 10 0 0 58 19 31
2019 GL 31 31 26 6 6 0 0 62 12 116
2019 GL-05 23 38 31 0 8 0 0 62 8 13
2019 GL-08 7 57 29 7 0 0 0 64 7 14
2019 GL-10 38 34 17 7 3 0 0 72 10 29
2019 GL-11 26 21 33 9 12 0 0 47 21 43
2018 GL 26 41 21 7 2 1 0 68 10 121
2018 GL-05 28 44 22 6 0 0 0 72 6 18
2018 GL-08 27 45 18 9 0 0 0 73 9 11
2018 GL-10 30 43 16 8 0 3 0 75 8 37
2018 GL-11 21 35 28 9 7 0 0 56 16 43
2017 GL 23 37 23 9 7 0 1 61 16 120
2017 GL-05 22 44 17 11 6 0 0 67 17 18
2017 GL-08 38 31 15 8 8 0 0 69 15 13
2017 GL-10 20 33 33 10 3 0 0 53 13 30
2017 GL-11 18 38 23 13 8 0 0 56 21 39

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 49 32 13 5 2 0 0 81 7 103
2020 GL-05 50 30 10 0 10 0 0 80 10 10
2020 GL-08 33 33 33 0 0 0 0 67 0 12
2020 GL-10 59 31 9 0 0 0 0 91 0 32
2020 GL-11 27 42 15 12 3 0 0 70 15 33
2019 GL 41 31 21 4 2 0 2 73 6 116
2019 GL-05 38 38 23 0 0 0 0 77 0 13
2019 GL-08 21 57 14 7 0 0 0 79 7 14
2019 GL-10 48 24 17 3 3 0 3 75 7 29
2019 GL-11 33 30 28 7 2 0 0 63 9 43
2018 GL 43 34 12 8 3 1 0 78 10 120
2018 GL-05 33 44 11 6 6 0 0 78 11 18
2018 GL-08 45 27 18 9 0 0 0 73 9 11
2018 GL-10 56 28 6 6 3 3 0 86 9 36
2018 GL-11 37 33 16 12 2 0 0 70 14 43
2017 GL 37 35 14 8 5 1 2 73 13 118
2017 GL-05 28 50 11 6 0 0 6 82 6 18
2017 GL-08 50 25 17 0 8 0 0 75 8 12
2017 GL-10 34 28 14 17 3 3 0 64 21 29
2017 GL-11 31 41 13 8 8 0 0 72 15 39

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 37 23 25 8 7 0 0 60 15 103
2020 GL-05 30 30 20 20 0 0 0 60 20 10
2020 GL-08 50 8 33 8 0 0 0 58 8 12
2020 GL-10 38 22 28 6 6 0 0 59 13 32
2020 GL-11 27 21 30 6 15 0 0 48 21 33
2019 GL 23 25 25 16 10 0 1 48 26 115
2019 GL-05 31 38 15 8 8 0 0 69 15 13
2019 GL-08 21 14 21 36 7 0 0 36 43 14
2019 GL-10 28 34 21 7 10 0 0 62 17 29
2019 GL-11 14 17 36 17 17 0 0 31 33 42
2018 GL 26 26 26 10 11 1 0 53 21 121
2018 GL-05 44 11 33 11 0 0 0 56 11 18
2018 GL-08 27 9 55 9 0 0 0 36 9 11
2018 GL-10 27 35 14 8 14 3 0 64 22 37
2018 GL-11 14 26 28 14 19 0 0 40 33 43
2017 GL 20 23 19 19 17 0 2 44 37 120
2017 GL-05 22 28 28 11 11 0 0 50 22 18
2017 GL-08 31 0 31 23 15 0 0 31 38 13
2017 GL-10 23 20 17 23 13 0 3 45 38 30
2017 GL-11 10 26 18 21 26 0 0 36 46 39

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 66 25 7 1 1 0 0 91 2 103
2020 GL-05 60 30 10 0 0 0 0 90 0 10
2020 GL-08 75 17 8 0 0 0 0 92 0 12
2020 GL-10 69 28 3 0 0 0 0 97 0 32
2020 GL-11 55 30 9 3 3 0 0 85 6 33
2019 GL 57 21 15 3 3 0 1 79 6 115
2019 GL-05 54 15 15 0 8 0 8 75 8 13
2019 GL-08 57 21 14 7 0 0 0 79 7 14
2019 GL-10 64 14 18 0 4 0 0 79 4 28
2019 GL-11 53 26 14 2 5 0 0 79 7 43
2018 GL 58 26 9 4 0 2 1 86 4 121
2018 GL-05 67 28 6 0 0 0 0 94 0 18
2018 GL-08 91 0 9 0 0 0 0 91 0 11
2018 GL-10 57 27 8 3 0 5 0 89 3 37
2018 GL-11 51 28 12 7 0 0 2 81 7 43
2017 GL 45 33 13 3 3 0 4 81 5 120
2017 GL-05 44 39 11 0 0 0 6 88 0 18
2017 GL-08 54 23 15 0 8 0 0 77 8 13
2017 GL-10 40 33 17 3 0 0 7 79 4 30
2017 GL-11 38 38 15 5 0 0 3 79 5 39

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 40 25 19 11 5 0 0 66 16 102
2020 GL-05 30 30 20 10 10 0 0 60 20 10
2020 GL-08 50 8 33 8 0 0 0 58 8 12
2020 GL-10 41 31 19 6 3 0 0 72 9 32
2020 GL-11 34 22 16 19 9 0 0 56 28 32
2019 GL 31 30 24 9 4 1 0 62 14 116
2019 GL-05 15 38 38 8 0 0 0 54 8 13
2019 GL-08 29 36 14 7 7 7 0 69 15 14
2019 GL-10 52 14 17 14 3 0 0 66 17 29
2019 GL-11 26 33 28 9 5 0 0 58 14 43
2018 GL 34 32 19 9 4 2 0 67 13 121
2018 GL-05 33 44 22 0 0 0 0 78 0 18
2018 GL-08 55 27 9 9 0 0 0 82 9 11
2018 GL-10 41 22 16 16 0 5 0 66 17 37
2018 GL-11 28 33 21 7 12 0 0 60 19 43
2017 GL 31 35 23 6 4 0 1 67 10 118
2017 GL-05 11 56 28 6 0 0 0 67 6 18
2017 GL-08 17 67 8 0 8 0 0 83 8 12
2017 GL-10 53 17 17 10 3 0 0 70 13 30
2017 GL-11 21 39 32 8 0 0 0 61 8 38

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 39 23 20 8 7 0 4 64 15 102
2020 GL-05 40 30 10 10 0 0 10 78 11 10
2020 GL-08 33 25 42 0 0 0 0 58 0 12
2020 GL-10 41 22 19 6 13 0 0 63 19 32
2020 GL-11 34 16 19 16 9 0 6 53 27 32

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 42 31 15 8 4 0 0 74 12 102
2020 GL-05 50 10 10 20 10 0 0 60 30 10
2020 GL-08 50 42 8 0 0 0 0 92 0 12
2020 GL-10 47 28 22 3 0 0 0 75 3 32
2020 GL-11 31 38 9 16 6 0 0 69 22 32
2019 GL 35 28 20 8 8 0 1 64 16 116
2019 GL-05 38 23 23 8 8 0 0 62 15 13
2019 GL-08 21 50 21 0 0 0 7 77 0 14
2019 GL-10 45 24 14 10 7 0 0 69 17 29
2019 GL-11 30 28 23 7 12 0 0 58 19 43
2018 GL 30 39 18 8 3 1 1 70 11 120
2018 GL-05 33 33 22 6 6 0 0 67 11 18
2018 GL-08 18 27 55 0 0 0 0 45 0 11
2018 GL-10 39 31 17 8 0 3 3 74 9 36
2018 GL-11 23 49 9 12 7 0 0 72 19 43
2017 GL 32 31 18 12 4 0 2 65 16 118
2017 GL-05 22 44 28 6 0 0 0 67 6 18
2017 GL-08 33 42 17 0 8 0 0 75 8 12
2017 GL-10 48 17 24 3 3 0 3 68 7 29
2017 GL-11 21 38 10 26 5 0 0 59 31 39

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 38 37 13 11 2 0 0 74 13 101
2020 GL-08 25 42 17 17 0 0 0 67 17 12
2020 GL-10 41 41 13 6 0 0 0 81 6 32
2020 GL-11 31 38 16 13 3 0 0 69 16 32
2019 GL 28 35 22 9 5 1 0 63 15 116
2019 GL-05 23 31 31 8 8 0 0 54 15 13
2019 GL-08 7 43 43 0 0 7 0 54 0 14
2019 GL-10 45 24 14 14 3 0 0 69 17 29
2019 GL-11 23 37 21 9 9 0 0 60 19 43
2018 GL 32 37 16 11 3 0 1 70 14 121
2018 GL-05 28 39 22 6 6 0 0 67 11 18
2018 GL-08 27 36 18 9 9 0 0 64 18 11
2018 GL-10 38 32 11 14 3 0 3 72 17 37
2018 GL-11 23 42 19 14 2 0 0 65 16 43
2017 GL 22 38 21 13 4 0 2 61 18 119
2017 GL-05 11 56 28 6 0 0 0 67 6 18
2017 GL-08 17 42 33 0 8 0 0 58 8 12
2017 GL-10 30 37 13 13 3 0 3 69 17 30
2017 GL-11 13 33 21 28 5 0 0 46 33 39

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 41 33 13 10 3 1 0 74 13 101
2020 GL-05 40 10 10 20 20 0 0 50 40 10
2020 GL-08 42 42 17 0 0 0 0 83 0 12
2020 GL-10 47 34 9 9 0 0 0 81 9 32
2020 GL-11 22 47 16 13 3 0 0 69 16 32
2019 GL 34 32 21 4 8 0 1 67 12 116
2019 GL-05 15 46 31 0 8 0 0 62 8 13
2019 GL-08 29 29 36 0 0 0 7 62 0 14
2019 GL-10 52 28 14 3 3 0 0 79 7 29
2019 GL-11 28 28 23 7 14 0 0 56 21 43
2018 GL 40 33 12 12 2 0 1 74 13 121
2018 GL-05 28 50 6 17 0 0 0 78 17 18
2018 GL-08 27 64 0 9 0 0 0 91 9 11
2018 GL-10 57 16 16 8 0 0 3 75 8 37
2018 GL-11 30 37 12 16 5 0 0 67 21 43
2017 GL 33 32 15 12 7 0 2 66 19 119
2017 GL-05 17 50 28 6 0 0 0 67 6 18
2017 GL-08 42 42 8 0 8 0 0 83 8 12
2017 GL-10 40 27 17 10 3 0 3 69 14 30
2017 GL-11 21 36 13 18 13 0 0 56 31 39

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 47 26 15 5 7 1 0 73 12 101
2020 GL-05 40 20 10 10 20 0 0 60 30 10
2020 GL-08 45 27 18 9 0 0 0 73 9 11
2020 GL-10 53 25 13 3 6 0 0 78 9 32
2020 GL-11 38 34 16 6 6 0 0 72 13 32
2019 GL 48 22 14 6 10 0 0 70 16 116
2019 GL-05 38 31 15 8 8 0 0 69 15 13
2019 GL-08 43 21 29 7 0 0 0 64 7 14
2019 GL-10 62 21 3 3 10 0 0 83 14 29
2019 GL-11 42 21 16 7 14 0 0 63 21 43

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 44 32 15 5 4 0 0 76 9 102
2020 GL-05 30 20 30 10 10 0 0 50 20 10
2020 GL-08 50 33 8 8 0 0 0 83 8 12
2020 GL-10 50 34 9 6 0 0 0 84 6 32
2020 GL-11 38 34 22 3 3 0 0 72 6 32

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 42 35 14 5 3 1 0 78 8 100
2020 GL-05 60 30 0 10 0 0 0 90 10 10
2020 GL-08 33 50 17 0 0 0 0 83 0 12
2020 GL-10 44 31 19 6 0 0 0 75 6 32
2020 GL-11 26 39 19 6 10 0 0 65 16 31
2019 GL 42 38 13 4 3 0 1 81 6 114
2019 GL-05 38 31 23 0 8 0 0 69 8 13
2019 GL-08 36 43 14 0 0 0 7 85 0 14
2019 GL-10 64 29 7 0 0 0 0 93 0 28
2019 GL-11 31 36 19 10 5 0 0 67 14 42
2018 GL 43 32 15 6 3 1 1 76 8 120
2018 GL-05 44 44 11 0 0 0 0 89 0 18
2018 GL-08 45 18 27 0 0 9 0 70 0 11
2018 GL-10 54 30 8 5 0 0 3 86 6 37
2018 GL-11 33 28 21 12 7 0 0 60 19 43
2017 GL 40 26 19 6 7 0 3 68 13 119
2017 GL-05 39 44 17 0 0 0 0 83 0 18
2017 GL-08 58 17 8 8 8 0 0 75 17 12
2017 GL-10 40 20 23 7 3 0 7 64 11 30
2017 GL-11 38 21 18 8 15 0 0 59 23 39

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 47 33 12 6 2 0 0 80 8 102
2020 GL-05 30 30 30 10 0 0 0 60 10 10
2020 GL-08 42 50 8 0 0 0 0 92 0 12
2020 GL-10 56 34 3 3 3 0 0 91 6 32
2020 GL-11 41 25 22 9 3 0 0 66 13 32
2019 GL 50 26 18 1 6 0 0 75 7 113
2019 GL-05 46 31 15 0 8 0 0 77 8 13
2019 GL-08 69 15 15 0 0 0 0 85 0 13
2019 GL-10 59 21 14 0 7 0 0 79 7 29
2019 GL-11 34 32 22 2 10 0 0 66 12 41
2018 GL 44 38 12 5 2 0 0 82 7 120
2018 GL-05 44 50 6 0 0 0 0 94 0 18
2018 GL-08 64 9 18 9 0 0 0 73 9 11
2018 GL-10 46 27 14 11 3 0 0 73 14 37
2018 GL-11 38 48 10 2 2 0 0 86 5 42
2017 GL 47 28 21 1 2 1 1 76 3 120
2017 GL-05 56 22 17 0 6 0 0 78 6 18
2017 GL-08 69 15 15 0 0 0 0 85 0 13
2017 GL-10 57 17 23 0 0 3 0 76 0 30
2017 GL-11 28 44 26 3 0 0 0 72 3 39

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 50 35 10 3 2 0 0 85 5 102
2020 GL-05 50 30 0 10 10 0 0 80 20 10
2020 GL-08 73 27 0 0 0 0 0 100 0 11
2020 GL-10 53 34 6 3 3 0 0 88 6 32
2020 GL-11 42 39 15 3 0 0 0 82 3 33

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 74 20 3 1 0 1 1 96 1 103
2020 GL-05 80 0 10 10 0 0 0 80 10 10
2020 GL-08 75 17 8 0 0 0 0 92 0 12
2020 GL-10 78 22 0 0 0 0 0 100 0 32
2020 GL-11 70 24 3 0 0 0 3 97 0 33
2019 GL 65 20 9 3 2 1 2 87 4 116
2019 GL-05 38 46 0 0 8 8 0 92 8 13
2019 GL-08 79 14 0 0 0 0 7 100 0 14
2019 GL-10 86 10 3 0 0 0 0 97 0 29
2019 GL-11 51 26 14 7 2 0 0 77 9 43
2018 GL 61 23 10 3 0 2 2 87 3 120
2018 GL-05 61 22 11 0 0 6 0 88 0 18
2018 GL-08 73 9 9 0 0 9 0 90 0 11
2018 GL-10 72 17 3 6 0 0 3 91 6 36
2018 GL-11 51 28 16 2 0 0 2 81 2 43

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 80 10 7 2 1 1 0 90 3 103
2020 GL-05 70 0 20 10 0 0 0 70 10 10
2020 GL-08 83 8 8 0 0 0 0 92 0 12
2020 GL-10 88 9 3 0 0 0 0 97 0 32
2020 GL-11 73 15 9 3 0 0 0 88 3 33
2019 GL 71 11 4 8 4 0 2 84 13 114
2019 GL-05 69 23 8 0 0 0 0 92 0 13
2019 GL-08 62 23 0 8 0 0 8 92 8 13
2019 GL-10 90 3 0 3 3 0 0 93 7 29
2019 GL-11 63 12 7 14 5 0 0 74 19 43
2018 GL 66 14 8 7 5 0 1 81 12 120
2018 GL-05 50 39 6 0 6 0 0 89 6 18
2018 GL-08 73 9 9 0 9 0 0 82 9 11
2018 GL-10 78 8 3 8 0 0 3 89 8 37
2018 GL-11 62 10 10 10 10 0 0 71 19 42
2017 GL 62 15 4 12 3 2 2 80 16 120
2017 GL-05 56 44 0 0 0 0 0 100 0 18
2017 GL-08 92 8 0 0 0 0 0 100 0 13
2017 GL-10 57 7 7 23 3 3 0 66 28 30
2017 GL-11 59 13 8 13 5 3 0 74 18 39

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 52 25 13 5 4 1 0 78 9 103
2020 GL-05 20 20 20 30 10 0 0 40 40 10
2020 GL-08 58 17 25 0 0 0 0 75 0 12
2020 GL-10 66 25 6 0 3 0 0 91 3 32
2020 GL-11 48 27 15 6 3 0 0 76 9 33
2019 GL 41 31 12 7 7 1 1 73 14 114
2019 GL-05 8 31 31 15 8 8 0 42 25 13
2019 GL-08 38 23 23 8 0 0 8 67 8 13
2019 GL-10 69 14 3 3 10 0 0 83 14 29
2019 GL-11 35 40 14 7 5 0 0 74 12 43
2018 GL 43 23 20 9 4 0 1 66 13 120
2018 GL-05 33 17 39 6 0 0 6 53 6 18
2018 GL-08 45 27 18 0 9 0 0 73 9 11
2018 GL-10 57 22 11 8 3 0 0 78 11 37
2018 GL-11 40 24 17 12 7 0 0 64 19 42
2017 GL 42 25 21 7 3 1 1 68 10 120
2017 GL-05 39 28 28 6 0 0 0 67 6 18
2017 GL-08 54 15 15 8 8 0 0 69 15 13
2017 GL-10 43 27 20 3 3 3 0 72 7 30
2017 GL-11 38 23 23 10 5 0 0 62 15 39

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 63 20 7 8 3 0 0 82 11 102
2020 GL-05 50 0 0 50 0 0 0 50 50 10
2020 GL-08 58 25 17 0 0 0 0 83 0 12
2020 GL-10 72 16 9 0 3 0 0 88 3 32
2020 GL-11 59 25 3 9 3 0 0 84 13 32
2019 GL 56 18 13 4 8 1 0 74 13 113
2019 GL-05 54 8 15 8 8 8 0 67 17 13
2019 GL-08 54 15 23 8 0 0 0 69 8 13
2019 GL-10 69 7 17 0 7 0 0 76 7 29
2019 GL-11 51 23 7 7 12 0 0 74 19 43
2018 GL 51 27 11 7 5 0 0 78 12 120
2018 GL-05 44 28 17 6 6 0 0 72 11 18
2018 GL-08 55 18 18 9 0 0 0 73 9 11
2018 GL-10 65 27 5 3 0 0 0 92 3 37
2018 GL-11 43 24 12 12 10 0 0 67 21 42
2017 GL 48 23 13 12 3 1 1 72 14 120
2017 GL-05 50 22 17 11 0 0 0 72 11 18
2017 GL-08 62 23 8 8 0 0 0 85 8 13
2017 GL-10 53 13 17 10 3 3 0 69 14 30
2017 GL-11 38 28 13 18 3 0 0 67 21 39

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 64 12 5 2 3 1 14 89 6 102
2020 GL-05 60 10 0 10 0 0 20 88 13 10
2020 GL-08 83 8 8 0 0 0 0 92 0 12
2020 GL-10 71 6 3 0 0 0 19 96 0 31
2020 GL-11 55 15 9 3 9 0 9 77 13 33
2019 GL 63 17 8 3 1 1 8 87 4 113
2019 GL-05 38 15 8 8 0 8 23 78 11 13
2019 GL-08 85 0 8 8 0 0 0 85 8 13
2019 GL-10 71 11 4 0 4 0 11 92 4 28
2019 GL-11 58 23 12 2 0 0 5 85 2 43
2018 GL 63 15 4 2 3 0 13 90 5 119
2018 GL-05 61 22 6 0 0 0 11 94 0 18
2018 GL-08 91 9 0 0 0 0 0 100 0 11
2018 GL-10 73 11 3 0 0 0 14 97 0 37
2018 GL-11 54 10 7 2 7 0 20 79 12 41
2017 GL 50 18 4 4 1 2 22 88 7 120
2017 GL-05 56 22 11 6 0 0 6 82 6 18
2017 GL-08 54 23 0 0 8 0 15 91 9 13
2017 GL-10 57 23 7 0 0 3 10 92 0 30
2017 GL-11 44 13 0 10 0 3 31 85 15 39

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 72 21 3 2 1 1 1 94 3 102
2020 GL-05 80 0 10 10 0 0 0 80 10 10
2020 GL-08 73 27 0 0 0 0 0 100 0 11
2020 GL-10 75 22 0 0 0 0 3 100 0 32
2020 GL-11 64 27 6 3 0 0 0 91 3 33
2019 GL 58 29 5 2 2 2 2 91 4 113
2019 GL-05 31 46 0 0 8 0 15 91 9 13
2019 GL-08 85 8 0 0 0 8 0 100 0 13
2019 GL-10 72 17 7 3 0 0 0 90 3 29
2019 GL-11 52 31 10 2 2 2 0 85 5 42
2018 GL 70 24 4 0 0 0 2 96 0 119
2018 GL-05 72 22 0 0 0 0 6 100 0 18
2018 GL-08 82 18 0 0 0 0 0 100 0 11
2018 GL-10 89 5 5 0 0 0 0 95 0 37
2018 GL-11 49 46 2 0 0 0 2 98 0 41
2017 GL 62 21 5 3 1 1 8 91 4 120
2017 GL-05 89 11 0 0 0 0 0 100 0 18
2017 GL-08 85 15 0 0 0 0 0 100 0 13
2017 GL-10 53 27 7 7 0 3 3 86 7 30
2017 GL-11 46 33 8 0 0 0 13 91 0 39

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 74 16 5 0 4 1 1 91 4 103
2020 GL-05 60 10 10 0 20 0 0 70 20 10
2020 GL-08 92 8 0 0 0 0 0 100 0 12
2020 GL-10 66 25 6 0 0 0 3 94 0 32
2020 GL-11 82 9 6 0 3 0 0 91 3 33
2019 GL 73 11 6 4 6 0 1 84 10 114
2019 GL-05 46 8 0 15 31 0 0 54 46 13
2019 GL-08 69 15 0 8 0 0 8 92 8 13
2019 GL-10 76 14 10 0 0 0 0 90 0 29
2019 GL-11 84 7 5 0 5 0 0 91 5 43
2018 GL 66 14 11 3 4 0 2 81 8 120
2018 GL-05 39 17 17 11 17 0 0 56 28 18
2018 GL-08 100 0 0 0 0 0 0 100 0 11
2018 GL-10 81 5 11 0 0 0 3 89 0 37
2018 GL-11 60 19 12 5 2 0 2 80 7 42
2017 GL 63 16 8 2 5 2 4 84 7 120
2017 GL-05 67 17 0 0 11 6 0 88 12 18
2017 GL-08 85 0 0 0 8 0 8 92 8 13
2017 GL-10 67 20 7 0 3 3 0 90 3 30
2017 GL-11 62 13 15 3 3 0 5 78 5 39

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 54 24 18 4 1 0 0 77 5 102
2020 GL-08 58 17 25 0 0 0 0 75 0 12
2020 GL-10 47 34 19 0 0 0 0 81 0 32
2020 GL-11 58 15 15 12 0 0 0 73 12 33
2019 GL 58 27 10 2 2 2 1 86 4 113
2019 GL-05 38 38 15 0 0 8 0 83 0 13
2019 GL-08 62 15 8 8 0 8 0 83 8 13
2019 GL-10 66 24 10 0 0 0 0 90 0 29
2019 GL-11 55 31 10 0 5 0 0 86 5 42
2018 GL 52 29 13 4 1 0 2 82 5 119
2018 GL-05 39 39 11 6 0 0 6 82 6 18
2018 GL-08 82 18 0 0 0 0 0 100 0 11
2018 GL-10 50 25 22 3 0 0 0 75 3 36
2018 GL-11 52 26 12 7 2 0 0 79 10 42
2017 GL 47 35 12 3 1 1 3 84 3 120
2017 GL-05 39 44 17 0 0 0 0 83 0 18
2017 GL-08 62 31 8 0 0 0 0 92 0 13
2017 GL-10 53 27 10 3 3 3 0 83 7 30
2017 GL-11 49 33 15 0 0 0 3 84 0 39

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 17 49 25 5 4 0 1 66 9 103
2020 GL-05 0 40 50 0 10 0 0 40 10 10
2020 GL-08 25 50 17 8 0 0 0 75 8 12
2020 GL-10 6 59 31 3 0 0 0 66 3 32
2020 GL-11 24 36 24 9 6 0 0 61 15 33

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 24 34 29 10 3 0 0 58 13 102
2020 GL-05 20 20 50 10 0 0 0 40 10 10
2020 GL-08 18 45 36 0 0 0 0 64 0 11
2020 GL-10 28 38 25 6 3 0 0 66 9 32
2020 GL-11 18 27 30 18 6 0 0 45 24 33
2019 GL 16 44 24 10 5 0 0 60 16 116
2019 GL-05 8 54 23 8 8 0 0 62 15 13
2019 GL-08 7 50 36 7 0 0 0 57 7 14
2019 GL-10 41 34 14 10 0 0 0 76 10 29
2019 GL-11 9 40 28 14 9 0 0 49 23 43
2018 GL 19 43 26 12 1 0 0 62 13 120
2018 GL-05 17 67 17 0 0 0 0 83 0 18
2018 GL-08 27 27 36 9 0 0 0 55 9 11
2018 GL-10 30 35 30 5 0 0 0 65 5 37
2018 GL-11 10 43 21 24 2 0 0 52 26 42
2017 GL 14 34 33 10 7 0 2 49 17 120
2017 GL-05 6 44 44 6 0 0 0 50 6 18
2017 GL-08 15 46 31 0 8 0 0 62 8 13
2017 GL-10 20 27 37 7 7 0 3 48 14 30
2017 GL-11 13 26 31 23 8 0 0 38 31 39

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 5 15 35 30 15 0 0 45 20 100
2020 GL-05 0 20 70 10 0 0 0 10 20 10
2020 GL-08 0 0 40 40 20 0 0 60 0 10
2020 GL-10 0 13 28 38 22 0 0 59 13 32
2020 GL-11 13 25 28 22 13 0 0 34 38 32
2019 GL 5 15 30 34 14 0 1 49 21 112
2019 GL-05 0 8 38 54 0 0 0 54 8 13
2019 GL-08 0 17 17 50 17 0 0 67 17 12
2019 GL-10 7 14 10 38 31 0 0 69 21 29
2019 GL-11 7 19 40 21 12 0 0 33 26 42
2018 GL 5 13 38 24 20 1 0 45 18 120
2018 GL-05 0 0 44 33 22 0 0 56 0 18
2018 GL-08 0 10 30 40 20 0 0 60 10 10
2018 GL-10 0 14 38 22 27 0 0 49 14 37
2018 GL-11 9 16 42 19 14 0 0 33 26 43
2017 GL 7 13 35 28 16 0 2 45 20 119
2017 GL-05 0 6 44 39 11 0 0 50 6 18
2017 GL-08 8 0 38 15 38 0 0 54 8 13
2017 GL-10 0 20 33 27 17 0 3 45 21 30
2017 GL-11 15 15 41 15 13 0 0 28 31 39

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 20 40 23 9 4 3 1 63 13 103
2020 GL-05 10 30 30 10 20 0 0 40 30 10
2020 GL-08 8 50 33 8 0 0 0 58 8 12
2020 GL-10 28 41 22 3 0 6 0 73 3 32
2020 GL-11 12 45 24 9 6 3 0 59 16 33
2019 GL 26 28 28 8 8 2 0 55 16 113
2019 GL-05 15 31 38 0 15 0 0 46 15 13
2019 GL-08 29 36 21 14 0 0 0 64 14 14
2019 GL-10 31 31 21 3 7 7 0 67 11 29
2019 GL-11 20 28 30 10 13 0 0 48 23 40
2018 GL 21 38 26 7 4 2 0 61 12 121
2018 GL-05 17 39 33 6 6 0 0 56 11 18
2018 GL-08 18 45 9 18 0 9 0 70 20 11
2018 GL-10 24 32 32 3 3 5 0 60 6 37
2018 GL-11 21 40 23 12 5 0 0 60 16 43
2017 GL 17 25 30 13 10 5 1 44 24 120
2017 GL-05 0 28 39 17 11 6 0 29 29 18
2017 GL-08 15 31 23 8 8 15 0 55 18 13
2017 GL-10 13 23 30 17 10 7 0 39 29 30
2017 GL-11 15 31 26 13 13 3 0 47 26 39

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 26 33 24 9 8 0 1 59 17 101
2020 GL-05 10 30 30 20 10 0 0 40 30 10
2020 GL-08 17 25 42 8 8 0 0 42 17 12
2020 GL-10 29 45 10 6 10 0 0 74 16 31
2020 GL-11 22 34 25 9 9 0 0 56 19 32

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 31 34 13 11 9 1 1 67 20 102
2020 GL-05 30 40 10 10 10 0 0 70 20 10
2020 GL-08 17 33 42 8 0 0 0 50 8 12
2020 GL-10 31 41 9 9 3 3 3 77 13 32
2020 GL-11 34 31 6 13 16 0 0 66 28 32

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 36 34 14 9 4 2 1 73 13 102
2020 GL-08 8 58 33 0 0 0 0 67 0 12
2020 GL-10 41 34 13 9 0 0 3 77 10 32
2020 GL-11 36 33 9 9 12 0 0 70 21 33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 23 34 23 13 7 0 0 57 19 103
2020 GL-05 0 40 30 10 20 0 0 40 30 10
2020 GL-08 0 50 33 17 0 0 0 50 17 12
2020 GL-10 41 28 16 13 3 0 0 69 16 32
2020 GL-11 12 42 24 15 6 0 0 55 21 33
2019 GL 27 30 24 8 9 2 0 58 18 116
2019 GL-05 8 38 31 15 8 0 0 46 23 13
2019 GL-08 21 29 36 14 0 0 0 50 14 14
2019 GL-10 34 38 10 3 7 7 0 78 11 29
2019 GL-11 21 30 26 7 16 0 0 51 23 43
2018 GL 19 40 24 11 7 0 0 59 17 121
2018 GL-05 22 50 22 6 0 0 0 72 6 18
2018 GL-08 18 36 18 9 18 0 0 55 27 11
2018 GL-10 22 35 30 14 0 0 0 57 14 37
2018 GL-11 16 37 21 14 12 0 0 53 26 43
2017 GL 24 34 17 15 8 2 1 59 23 119
2017 GL-05 11 33 33 11 6 6 0 47 18 18
2017 GL-08 31 23 31 8 8 0 0 54 15 13
2017 GL-10 27 30 17 17 7 3 0 59 24 30
2017 GL-11 13 47 11 18 11 0 0 61 29 38

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 23 37 16 16 7 1 1 61 23 103
2020 GL-05 10 40 30 0 20 0 0 50 20 10
2020 GL-08 25 42 25 8 0 0 0 67 8 12
2020 GL-10 19 47 13 19 3 0 0 66 22 32
2020 GL-11 24 30 9 24 12 0 0 55 36 33

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 24 38 17 12 7 1 1 63 19 103
2020 GL-05 10 30 20 30 10 0 0 40 40 10
2020 GL-08 17 50 33 0 0 0 0 67 0 12
2020 GL-10 19 50 16 6 9 0 0 69 16 32
2020 GL-11 24 36 12 18 9 0 0 61 27 33

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 24 42 14 13 6 1 1 67 19 103
2020 GL-05 0 50 20 20 10 0 0 50 30 10
2020 GL-08 17 50 33 0 0 0 0 67 0 12
2020 GL-10 28 41 13 16 3 0 0 69 19 32
2020 GL-11 24 45 0 18 12 0 0 70 30 33

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 29 33 17 11 8 1 1 64 19 102
2020 GL-05 10 40 20 10 20 0 0 50 30 10
2020 GL-08 17 42 33 8 0 0 0 58 8 12
2020 GL-10 38 44 9 6 3 0 0 81 9 32
2020 GL-11 25 25 13 22 16 0 0 50 38 32

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 39 12 19 0 0 15 16 73 0 102
2020 GL-05 30 10 50 0 0 0 10 44 0 10
2020 GL-08 33 25 17 0 0 17 8 78 0 12
2020 GL-10 41 22 9 0 0 13 16 87 0 32
2020 GL-11 41 3 19 0 0 19 19 70 0 32

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 33 36 18 7 3 2 1 71 10 103
2020 GL-05 20 30 20 20 10 0 0 50 30 10
2020 GL-08 17 42 33 0 8 0 0 58 8 12
2020 GL-10 44 50 0 3 3 0 0 94 6 32
2020 GL-11 30 33 24 9 0 3 0 66 9 33

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 44 41 5 4 6 1 0 85 10 103
2020 GL-05 30 40 10 0 20 0 0 70 20 10
2020 GL-08 50 33 8 8 0 0 0 83 8 12
2020 GL-10 47 47 0 3 0 3 0 97 3 32
2020 GL-11 42 42 3 3 9 0 0 85 12 33

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 29 37 14 13 7 0 1 67 20 103
2020 GL-05 20 30 20 10 20 0 0 50 30 10
2020 GL-08 17 67 8 0 8 0 0 83 8 12
2020 GL-10 31 41 9 16 3 0 0 72 19 32
2020 GL-11 30 21 18 21 9 0 0 52 30 33

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 15 60 15 10 0 0 0 75 10 20
2020 GL-11 13 56 19 13 0 0 0 69 13 16
2019 GL 11 43 25 11 7 0 4 56 19 28
2019 GL-11 18 47 18 6 12 0 0 65 18 17

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 30 70 20
2020 GL-11 38 63 16
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 12 88 100
2020 GL-05 20 80 10
2020 GL-08 25 75 12
2020 GL-10 13 88 32
2020 GL-11 0 100 32

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 8 92 101
2020 GL-05 20 80 10
2020 GL-08 8 92 12
2020 GL-10 0 100 32
2020 GL-11 6 94 32
2019 GL 14 86 116
2019 GL-05 0 100 13
2019 GL-08 0 100 14
2019 GL-10 17 83 29
2019 GL-11 16 84 43
2017 GL 15 85 120
2017 GL-05 33 67 18
2017 GL-11 18 82 39
2014 GL 14 86 132
2014 GL-10 0 100 26
2014 GL-11 15 85 55

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GL 69 31 16
2017 GL 72 28 18
2014 GL 51 49 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 GL 73 9 9 0 9 0 0 82 9 11
2017 GL 62 8 15 8 8 0 0 69 15 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 37 33 14 8 4 4 1 73 12 103
2020 GL-05 40 20 20 10 10 0 0 60 20 10
2020 GL-08 42 25 25 8 0 0 0 67 8 12
2020 GL-10 31 47 9 6 0 3 3 83 7 32
2020 GL-11 36 39 9 6 6 3 0 78 13 33
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 37 47 16 1 56 44 103
2020 GL-05 20 70 10 0 78 22 10
2020 GL-08 25 67 0 8 73 27 12
2020 GL-10 31 47 22 0 60 40 32
2020 GL-11 45 33 21 0 42 58 33

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GL 42 58 38
2020 GL-10 30 70 10
2020 GL-11 27 73 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 14 24 8 30 14 5 5 42 48 37
2020 GL-10 10 40 0 30 10 0 10 56 44 10
2020 GL-11 13 13 7 27 27 7 7 31 62 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 16 18 11 29 21 3 3 36 53 38
2020 GL-10 30 20 10 20 20 0 0 50 40 10
2020 GL-11 13 20 0 27 33 0 7 36 64 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GL 47 17 16 7 7 4 3 69 15 103
2020 GL-05 40 20 20 0 20 0 0 60 20 10
2020 GL-08 50 17 25 8 0 0 0 67 8 12
2020 GL-10 59 13 13 9 0 3 3 77 10 32
2020 GL-11 39 18 18 6 15 3 0 59 22 33
2019 GL 35 28 14 8 8 3 4 68 17 115
2019 GL-05 38 0 0 15 15 8 23 56 44 13
2019 GL-08 36 21 29 14 0 0 0 57 14 14
2019 GL-10 45 34 3 7 7 3 0 82 14 29
2019 GL-11 26 33 19 5 10 5 2 64 15 42
2018 GL 38 17 16 14 4 2 9 61 21 119
2018 GL-05 33 28 6 11 0 11 11 79 14 18
2018 GL-08 36 18 18 9 9 0 9 60 20 11
2018 GL-10 44 11 17 17 6 0 6 59 24 36
2018 GL-11 37 16 21 12 5 0 9 59 18 43
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