2020 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 38 4 7 1 0 0 88 8 368
2020 CR-04 47 41 5 7 1 0 0 88 8 287
2020 CR-05 58 29 5 8 2 0 0 86 9 66

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 83 14 1 1 1 1 0 97 2 369
2020 CR-04 83 13 1 1 1 0 0 97 2 288
2020 CR-05 83 17 0 0 0 0 0 100 0 66
2017 CR 77 19 2 1 0 1 1 97 1 386
2017 CR-04 77 18 3 1 0 1 1 96 1 322
2017 CR-05 81 19 0 0 0 0 0 100 0 57
2014 CR 70 22 3 2 1 1 1 94 4 353
2014 CR-03 79 21 0 0 0 0 0 100 0 10
2014 CR-04 70 22 3 3 1 1 1 93 4 290
2014 CR-05 66 28 2 0 4 0 0 94 4 50

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 35 7 7 2 0 0 85 8 369
2020 CR-04 51 35 6 6 2 0 0 86 8 288
2020 CR-05 44 36 9 11 0 0 0 80 11 66
2019 CR 53 33 5 8 1 0 0 86 9 387
2019 CR-04 51 33 6 9 1 0 0 84 10 310
2019 CR-05 57 37 0 5 2 0 0 93 7 60
2017 CR 53 31 5 7 4 0 0 84 11 386
2017 CR-04 54 30 5 8 4 0 0 83 12 322
2017 CR-05 56 35 4 4 2 0 0 91 5 57
2014 CR 48 31 6 11 4 0 0 79 15 353
2014 CR-03 59 31 0 10 0 0 0 90 10 10
2014 CR-04 48 30 5 11 5 0 0 79 16 290
2014 CR-05 44 34 10 10 2 0 0 78 12 50

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 39 8 7 4 0 0 81 11 366
2020 CR-04 40 40 8 8 5 0 0 80 13 286
2020 CR-05 47 35 9 6 3 0 0 82 9 66
2019 CR 30 39 9 17 4 0 1 69 22 387
2019 CR-04 29 38 11 17 5 0 1 67 22 311
2019 CR-05 42 39 3 15 0 0 0 81 15 59
2018 CR 28 41 10 15 6 0 0 69 21 432
2018 CR-04 25 41 11 16 6 1 0 67 22 348
2018 CR-05 38 43 5 9 5 0 0 82 14 65
2017 CR 32 34 9 18 7 0 0 66 25 385
2017 CR-04 30 35 9 18 8 0 0 64 26 321
2017 CR-05 44 30 11 14 2 0 0 74 16 57
2014 CR 20 37 13 17 12 0 1 57 30 353
2014 CR-03 38 41 0 10 0 10 0 88 12 10
2014 CR-04 20 35 14 18 12 0 1 55 31 290
2014 CR-05 15 46 10 14 14 0 0 62 28 50

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 29 8 4 1 0 0 87 5 366
2020 CR-04 58 29 7 3 2 0 0 88 5 286
2020 CR-05 55 29 8 8 0 0 0 85 8 65
2019 CR 53 34 6 5 3 0 1 87 7 387
2019 CR-04 53 33 6 5 3 0 0 87 7 311
2019 CR-05 59 29 7 3 2 0 0 88 5 59
2017 CR 56 31 7 5 1 0 0 87 6 385
2017 CR-04 55 30 8 6 1 0 0 85 7 321
2017 CR-05 63 35 2 0 0 0 0 98 0 57
2014 CR 41 41 8 7 3 0 0 83 9 353
2014 CR-03 59 10 0 21 10 0 0 69 31 10
2014 CR-04 40 43 8 5 3 0 0 84 8 290
2014 CR-05 41 38 8 12 0 0 0 80 12 50

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 26 7 5 3 0 0 85 8 364
2020 CR-04 56 28 7 5 4 0 0 84 9 283
2020 CR-05 65 23 8 5 0 0 0 88 5 66
2019 CR 55 29 7 5 3 0 1 85 8 388
2019 CR-04 53 31 7 5 4 0 1 84 9 311
2019 CR-05 67 22 7 3 2 0 0 88 5 60
2018 CR 52 30 9 4 3 1 1 83 8 431
2018 CR-04 51 29 9 5 4 1 1 82 9 348
2018 CR-05 58 31 5 2 3 0 2 90 5 64
2017 CR 52 32 7 4 4 1 1 85 8 385
2017 CR-04 53 30 7 5 4 1 1 85 8 321
2017 CR-05 49 38 11 0 2 0 0 88 2 57
2014 CR 41 34 11 6 5 0 2 77 12 353
2014 CR-03 69 31 0 0 0 0 0 100 0 10
2014 CR-04 43 35 11 6 4 0 2 79 10 290
2014 CR-05 30 30 14 10 14 0 2 62 24 50

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 30 10 4 4 0 0 81 8 369
2020 CR-04 48 31 11 4 5 0 0 79 9 288
2020 CR-05 61 26 8 6 0 0 0 86 6 66
2019 CR 39 37 13 6 5 0 0 76 11 386
2019 CR-04 37 38 13 7 5 0 0 75 12 310
2019 CR-05 49 32 14 3 2 0 0 81 5 59
2018 CR 34 40 14 7 4 0 0 75 11 431
2018 CR-04 32 40 14 8 5 1 0 72 13 347
2018 CR-05 49 37 12 0 2 0 0 86 2 65
2017 CR 34 42 12 7 5 0 0 76 12 385
2017 CR-04 33 41 13 7 5 0 0 75 12 321
2017 CR-05 39 45 11 4 2 0 0 84 5 57
2014 CR 28 47 11 10 4 0 0 75 14 353
2014 CR-03 59 41 0 0 0 0 0 100 0 10
2014 CR-04 26 46 12 11 4 0 0 73 15 290
2014 CR-05 32 50 10 4 4 0 0 82 8 50

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 37 11 8 4 1 0 78 12 367
2020 CR-04 40 37 11 7 4 1 0 77 11 286
2020 CR-05 35 44 8 11 3 0 0 79 14 66
2019 CR 38 35 12 9 6 0 0 73 15 388
2019 CR-04 37 34 14 10 5 0 0 71 15 311
2019 CR-05 42 42 7 5 5 0 0 83 10 60
2018 CR 36 31 15 11 7 1 0 67 18 431
2018 CR-04 34 31 16 12 6 1 0 66 18 347
2018 CR-05 48 26 11 6 9 0 0 74 15 65
2017 CR 39 33 13 8 6 0 0 72 14 386
2017 CR-04 39 32 15 8 7 0 0 71 15 322
2017 CR-05 42 38 9 9 2 0 0 81 11 57
2014 CR 32 33 13 13 8 0 1 65 21 353
2014 CR-03 59 31 0 10 0 0 0 90 10 10
2014 CR-04 32 33 14 12 8 0 1 65 21 290
2014 CR-05 28 30 12 20 10 0 0 58 30 50

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 39 8 8 3 0 0 81 11 367
2020 CR-04 41 37 8 9 4 0 0 79 13 286
2020 CR-05 45 44 8 3 0 0 0 89 3 66
2019 CR 35 42 11 8 3 0 0 78 11 384
2019 CR-04 34 41 12 9 3 0 0 75 12 308
2019 CR-05 37 53 7 0 3 0 0 90 3 59
2018 CR 34 39 12 11 4 0 0 73 15 431
2018 CR-04 32 40 12 12 4 1 0 72 16 348
2018 CR-05 48 35 6 5 6 0 0 83 11 65
2017 CR 37 37 11 9 6 0 0 74 15 387
2017 CR-04 34 38 11 10 6 0 0 72 16 323
2017 CR-05 53 31 9 7 0 0 0 84 7 57

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 32 9 2 2 0 0 87 4 366
2020 CR-04 55 31 10 2 2 0 0 86 5 287
2020 CR-05 56 38 5 2 0 0 0 94 2 64
2019 CR 44 39 9 4 3 0 0 84 7 385
2019 CR-04 43 39 10 5 3 0 0 82 8 308
2019 CR-05 48 40 7 3 2 0 0 88 5 60
2018 CR 44 41 10 3 2 1 0 85 5 432
2018 CR-04 43 40 11 3 2 1 0 84 5 347
2018 CR-05 53 38 6 3 0 0 0 91 3 66
2017 CR 47 36 10 4 3 0 0 83 7 387
2017 CR-04 44 37 11 4 3 0 0 81 8 323
2017 CR-05 60 33 5 0 2 0 0 93 2 57
2014 CR 40 39 14 3 3 1 0 80 6 352
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 39 38 15 3 3 1 0 78 7 289
2014 CR-05 36 48 10 4 2 0 0 84 6 50

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 34 11 8 5 0 0 77 12 366
2020 CR-04 42 33 11 8 5 0 0 75 13 287
2020 CR-05 41 44 6 8 2 0 0 84 9 64
2019 CR 40 34 12 9 6 0 0 73 15 387
2019 CR-04 38 34 12 10 6 0 0 72 16 310
2019 CR-05 45 33 13 7 2 0 0 78 8 60
2018 CR 37 33 11 12 6 1 0 71 18 431
2018 CR-04 35 35 10 12 7 1 0 71 19 347
2018 CR-05 45 27 11 11 6 0 0 73 17 66
2017 CR 37 34 14 8 7 0 0 71 15 387
2017 CR-04 36 33 15 9 7 0 0 69 16 323
2017 CR-05 44 35 12 7 2 0 0 79 9 57

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 27 7 2 2 0 0 90 4 366
2020 CR-04 63 26 7 2 2 0 0 88 4 286
2020 CR-05 62 32 5 2 0 0 0 94 2 66
2019 CR 54 31 9 4 2 0 0 85 5 385
2019 CR-04 54 31 10 4 1 0 0 85 5 308
2019 CR-05 57 33 3 5 2 0 0 90 7 60
2018 CR 52 31 11 3 2 0 0 83 5 431
2018 CR-04 52 31 12 3 3 0 0 83 6 346
2018 CR-05 59 29 9 3 0 0 0 88 3 66
2017 CR 55 30 11 2 2 0 0 85 4 387
2017 CR-04 54 30 12 2 3 0 0 84 4 323
2017 CR-05 62 30 5 4 0 0 0 91 4 57
2014 CR 62 27 7 2 1 0 1 90 3 351
2014 CR-03 100 0 0 0 0 0 0 100 0 10
2014 CR-04 60 28 8 2 1 0 1 89 3 288
2014 CR-05 64 32 2 0 2 0 0 96 2 50

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 39 14 9 4 1 0 73 13 367
2020 CR-04 33 38 15 10 5 1 0 71 14 286
2020 CR-05 35 47 9 6 3 0 0 82 9 66
2019 CR 31 35 17 9 7 0 2 66 17 387
2019 CR-04 29 35 17 9 7 0 2 66 16 310
2019 CR-05 35 37 13 12 3 0 0 72 15 60
2018 CR 26 40 15 12 7 0 0 66 19 430
2018 CR-04 24 40 15 12 8 1 0 65 20 345
2018 CR-05 41 33 9 11 6 0 0 74 17 66
2017 CR 30 36 16 11 6 1 1 66 17 386
2017 CR-04 30 35 17 11 6 1 0 65 18 322
2017 CR-05 30 44 14 7 4 0 2 75 11 57
2014 CR 22 40 16 12 10 0 1 62 22 353
2014 CR-03 59 31 0 0 10 0 0 90 10 10
2014 CR-04 22 39 16 12 9 0 1 62 22 290
2014 CR-05 13 50 16 10 10 0 0 64 20 50

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 30 16 6 4 1 0 74 9 368
2020 CR-04 44 28 18 6 3 0 0 72 9 287
2020 CR-05 42 39 9 5 3 2 0 83 8 66
2019 CR 35 37 16 6 4 0 1 73 10 386
2019 CR-04 35 37 17 6 4 0 1 73 10 309
2019 CR-05 42 33 15 7 3 0 0 75 10 60
2018 CR 34 36 17 7 5 0 0 70 13 430
2018 CR-04 33 36 18 8 6 0 0 69 13 345
2018 CR-05 42 35 12 5 6 0 0 77 11 66
2017 CR 38 31 17 8 5 0 1 70 13 387
2017 CR-04 38 30 18 8 4 0 1 69 13 323
2017 CR-05 44 37 11 5 4 0 0 81 9 57
2014 CR 30 39 16 8 6 0 1 70 14 353
2014 CR-03 59 31 10 0 0 0 0 90 0 10
2014 CR-04 32 36 16 9 5 0 1 69 14 290
2014 CR-05 14 58 16 6 6 0 0 72 12 50

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 36 10 6 4 0 1 80 9 367
2020 CR-04 42 37 11 6 3 0 0 79 10 286
2020 CR-05 53 35 5 5 3 0 0 88 8 66
2019 CR 40 39 10 7 4 0 0 79 11 383
2019 CR-04 38 39 11 7 4 0 0 78 12 307
2019 CR-05 47 42 7 2 2 0 0 90 3 59
2018 CR 36 37 15 6 5 0 0 74 11 432
2018 CR-04 34 36 16 7 5 1 0 71 13 347
2018 CR-05 42 45 8 3 2 0 0 88 5 66
2017 CR 42 31 14 8 4 0 0 73 13 384
2017 CR-04 40 30 16 9 4 0 0 70 14 320
2017 CR-05 51 39 7 2 2 0 0 89 4 57
2014 CR 32 39 14 8 6 1 0 72 14 353
2014 CR-03 69 21 0 10 0 0 0 90 10 10
2014 CR-04 32 38 14 8 6 1 0 71 14 290
2014 CR-05 30 42 16 4 8 0 0 72 12 50

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 32 8 3 2 0 0 87 5 365
2020 CR-04 54 32 8 4 2 0 0 86 6 284
2020 CR-05 58 33 8 2 0 0 0 91 2 66
2019 CR 49 32 12 4 2 0 0 81 6 386
2019 CR-04 49 32 12 5 2 0 0 81 7 309
2019 CR-05 48 37 12 2 2 0 0 85 3 60
2018 CR 46 36 10 5 2 0 0 82 7 434
2018 CR-04 45 35 11 6 3 0 0 80 9 349
2018 CR-05 53 38 6 3 0 0 0 91 3 66
2017 CR 44 37 11 5 3 0 0 80 8 385
2017 CR-04 42 37 11 6 4 0 0 80 9 321
2017 CR-05 49 37 12 2 0 0 0 86 2 57
2014 CR 42 40 10 7 2 0 1 82 8 351
2014 CR-03 69 31 0 0 0 0 0 100 0 10
2014 CR-04 41 39 10 7 2 0 1 81 9 288
2014 CR-05 40 44 10 6 0 0 0 84 6 50

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 36 10 4 4 0 0 83 8 366
2020 CR-04 46 35 10 4 4 0 0 82 8 285
2020 CR-05 48 38 11 3 0 0 0 86 3 66
2019 CR 50 31 12 3 2 0 1 82 6 388
2019 CR-04 50 31 11 4 3 0 1 82 7 311
2019 CR-05 43 38 17 2 0 0 0 82 2 60
2018 CR 51 28 12 5 3 1 0 80 8 433
2018 CR-04 51 27 13 5 3 1 0 78 8 348
2018 CR-05 53 32 8 5 3 0 0 85 8 66
2017 CR 44 35 13 6 2 0 0 80 7 387
2017 CR-04 44 35 12 6 2 0 0 80 8 323
2017 CR-05 42 35 19 4 0 0 0 77 4 57
2014 CR 42 32 16 5 4 0 1 75 9 353
2014 CR-03 90 10 0 0 0 0 0 100 0 10
2014 CR-04 42 30 17 6 4 0 1 74 10 290
2014 CR-05 26 46 18 2 6 0 2 73 8 50

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 8 20 34 21 14 1 2 36 29 366
2020 CR-04 9 20 32 24 13 1 2 38 29 285
2020 CR-05 5 20 39 11 20 3 3 32 26 66
2019 CR 7 21 34 22 12 1 3 35 29 389
2019 CR-04 9 21 34 22 11 1 3 34 31 312
2019 CR-05 2 23 37 25 12 0 2 37 25 60
2018 CR 9 18 30 25 14 2 3 40 28 430
2018 CR-04 9 18 29 26 13 2 3 40 29 345
2018 CR-05 11 18 32 17 21 0 2 38 29 66
2017 CR 6 20 30 22 14 2 6 38 29 384
2017 CR-04 6 20 29 21 14 2 7 39 29 320
2017 CR-05 7 25 31 23 10 2 2 35 33 57
2014 CR 11 26 30 21 8 1 3 30 39 350
2014 CR-03 0 21 21 21 28 10 0 54 23 10
2014 CR-04 12 24 30 22 8 1 3 31 38 287
2014 CR-05 10 36 30 18 6 0 0 24 46 50

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 8 23 30 28 3 2 62 13 364
2020 CR-04 5 9 23 31 27 4 2 61 14 283
2020 CR-05 3 6 21 30 35 2 3 68 10 66
2019 CR 8 13 25 26 21 3 3 50 23 386
2019 CR-04 8 15 27 25 20 3 3 47 24 309
2019 CR-05 8 7 20 37 20 5 3 62 16 60
2018 CR 10 11 27 26 18 4 4 47 23 428
2018 CR-04 11 12 25 27 17 3 4 48 25 343
2018 CR-05 6 11 30 26 20 5 3 49 18 66
2017 CR 9 16 26 17 19 4 8 42 29 377
2017 CR-04 10 16 25 17 18 4 9 41 30 314
2017 CR-05 4 16 30 20 25 2 4 47 21 56
2014 CR 15 21 29 15 14 3 3 32 38 349
2014 CR-04 16 21 28 15 15 3 3 32 39 287
2014 CR-05 10 22 38 16 10 0 3 27 33 50

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 19 34 21 16 1 2 38 27 362
2020 CR-04 7 22 36 21 11 1 2 33 30 283
2020 CR-05 3 11 26 22 34 3 2 58 15 65
2019 CR 13 20 33 17 13 2 2 31 35 387
2019 CR-04 14 22 33 15 12 3 1 28 37 311
2019 CR-05 8 17 38 20 13 0 3 34 26 60
2018 CR 15 21 29 17 12 2 4 31 38 430
2018 CR-04 17 21 29 17 10 3 3 29 40 345
2018 CR-05 9 17 32 18 18 0 6 39 27 66
2017 CR 12 24 26 12 17 4 5 32 40 381
2017 CR-04 13 26 24 12 15 4 6 30 43 318
2017 CR-05 3 14 43 11 25 0 4 37 18 56
2014 CR 24 24 24 13 11 1 2 25 50 350
2014 CR-03 21 10 0 10 48 10 0 65 35 10
2014 CR-04 25 25 24 13 10 1 3 23 52 287
2014 CR-05 20 22 28 18 10 2 0 29 42 50

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 7 23 37 28 1 2 67 10 364
2020 CR-04 4 7 22 38 27 0 1 66 11 284
2020 CR-05 3 5 24 33 32 2 2 67 8 66
2019 CR 4 8 29 31 26 2 1 59 12 382
2019 CR-04 4 8 28 32 24 2 1 58 13 307
2019 CR-05 2 5 33 31 29 0 0 60 7 58
2018 CR 4 8 27 34 22 2 3 59 13 430
2018 CR-04 4 10 26 33 23 2 2 58 15 345
2018 CR-05 3 3 32 39 20 2 2 61 6 66
2017 CR 5 10 23 32 23 1 5 60 16 382
2017 CR-04 6 10 22 33 22 2 6 60 17 319
2017 CR-05 0 14 27 27 30 0 2 58 14 56
2014 CR 7 14 32 27 17 1 3 45 22 351
2014 CR-03 0 10 10 31 48 0 0 79 10 10
2014 CR-04 8 13 33 27 15 1 3 44 21 288
2014 CR-05 6 18 31 26 16 2 0 43 24 50

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 8 28 29 25 2 2 56 15 368
2020 CR-04 7 9 27 30 24 2 2 56 16 287
2020 CR-05 2 9 33 26 27 3 0 55 11 66
2019 CR 7 11 25 25 26 3 4 54 19 388
2019 CR-04 9 11 24 24 25 3 3 53 21 311
2019 CR-05 2 10 32 25 27 0 5 54 12 60
2018 CR 9 13 25 28 19 2 4 50 23 431
2018 CR-04 10 13 23 28 19 2 4 50 25 346
2018 CR-05 6 14 33 26 18 0 3 45 20 66
2017 CR 8 16 20 24 22 2 8 51 27 382
2017 CR-04 8 16 19 24 21 3 8 51 28 319
2017 CR-05 7 12 23 25 29 0 4 56 20 56
2014 CR 21 21 23 17 13 2 3 32 44 352
2014 CR-03 31 0 0 21 38 10 0 65 35 10
2014 CR-04 21 21 23 17 13 2 4 32 44 289
2014 CR-05 18 28 28 14 8 2 2 23 47 50

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 10 22 27 27 4 3 58 18 365
2020 CR-04 7 11 22 27 26 4 2 57 19 285
2020 CR-05 3 8 23 28 29 6 3 63 12 65
2019 CR 8 17 25 23 20 4 3 46 27 387
2019 CR-04 9 18 23 21 22 5 3 46 29 310
2019 CR-05 5 12 28 37 15 0 3 53 17 60
2018 CR 10 16 23 22 20 4 4 46 28 431
2018 CR-04 11 15 22 23 19 4 5 47 29 346
2018 CR-05 11 17 29 17 23 3 2 41 29 66
2017 CR 10 15 26 18 20 3 8 43 28 381
2017 CR-04 9 16 27 18 18 4 9 41 28 318
2017 CR-05 14 11 22 19 30 0 4 51 26 56
2014 CR 16 20 22 23 11 3 4 37 39 352
2014 CR-03 31 21 10 10 28 0 0 38 52 10
2014 CR-04 16 20 22 23 11 3 5 37 39 289
2014 CR-05 8 22 30 22 10 4 3 35 32 50

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 14 33 25 18 2 1 45 21 363
2020 CR-04 7 15 34 26 15 1 1 42 22 282
2020 CR-05 3 11 30 18 30 6 2 52 15 66
2019 CR 10 18 32 18 17 3 2 37 30 385
2019 CR-04 11 19 32 17 16 3 2 35 32 309
2019 CR-05 3 17 31 19 27 2 2 47 21 59
2018 CR 11 20 29 20 13 4 4 35 34 430
2018 CR-04 13 21 27 19 12 3 4 34 37 346
2018 CR-05 5 15 30 23 18 8 2 45 22 66
2017 CR 13 18 29 16 16 4 4 35 34 383
2017 CR-04 15 19 29 14 14 5 5 31 37 321
2017 CR-05 2 13 29 27 28 0 2 56 15 55
2014 CR 18 21 31 13 10 3 4 25 42 351
2014 CR-03 21 10 21 17 31 0 0 48 31 10
2014 CR-04 19 23 28 14 10 3 4 26 44 289
2014 CR-05 14 16 48 6 10 2 3 17 32 50

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 12 32 32 17 1 1 51 16 366
2020 CR-04 5 12 31 35 15 1 1 52 17 285
2020 CR-05 0 14 41 20 24 2 0 45 14 66
2019 CR 5 12 31 28 22 1 2 51 18 386
2019 CR-04 6 13 28 28 22 1 2 51 20 310
2019 CR-05 0 7 38 30 23 0 2 54 7 60
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 30 17 8 5 3 3 68 14 369
2020 CR-04 33 30 17 9 5 3 3 67 15 288
2020 CR-05 35 32 20 6 2 3 3 71 8 66
2019 CR 27 32 17 11 6 5 2 63 19 386
2019 CR-04 28 29 17 12 7 6 2 62 20 309
2019 CR-05 22 43 18 7 3 2 5 70 11 60
2018 CR 29 30 19 8 7 5 2 63 16 431
2018 CR-04 28 29 18 9 8 5 3 62 18 348
2018 CR-05 32 31 23 3 5 6 0 67 8 65
2017 CR 33 26 17 8 8 4 5 64 17 386
2017 CR-04 31 26 16 9 8 4 6 64 19 322
2017 CR-05 41 23 21 4 4 7 2 69 8 57
2014 CR 27 37 12 9 10 3 3 68 19 352
2014 CR-03 52 38 0 0 10 0 0 90 10 10
2014 CR-04 27 36 12 8 10 3 3 68 19 289
2014 CR-05 22 41 13 12 10 2 0 64 22 50

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 26 8 7 4 1 0 80 12 367
2020 CR-04 52 25 9 7 5 2 0 79 12 286
2020 CR-05 53 33 5 8 2 0 0 86 9 66
2019 CR 46 29 10 10 6 1 0 75 15 386
2019 CR-04 45 28 11 10 6 1 0 74 16 309
2019 CR-05 45 33 5 12 5 0 0 78 17 60
2018 CR 43 31 8 10 6 1 0 75 17 432
2018 CR-04 42 31 9 10 7 1 0 74 17 348
2018 CR-05 48 29 3 14 6 0 0 77 20 66
2017 CR 42 30 10 9 7 1 1 73 16 387
2017 CR-04 41 30 11 10 7 1 1 73 16 323
2017 CR-05 49 33 11 4 4 0 0 82 7 57
2014 CR 41 28 12 9 9 1 0 70 19 351
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 40 28 12 9 9 1 0 69 18 288
2014 CR-05 42 26 8 10 12 2 0 69 23 50

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 26 6 5 2 0 0 87 7 367
2020 CR-04 60 26 6 6 3 0 0 86 8 286
2020 CR-05 65 26 8 2 0 0 0 91 2 66
2019 CR 52 29 6 9 4 0 0 81 13 386
2019 CR-04 51 30 6 8 4 0 0 82 12 309
2019 CR-05 55 25 5 10 5 0 0 80 15 60
2018 CR 47 35 7 7 3 0 0 83 10 433
2018 CR-04 45 36 8 6 4 0 0 82 10 349
2018 CR-05 55 32 3 9 2 0 0 86 11 66
2017 CR 50 30 7 9 4 0 1 81 13 384
2017 CR-04 50 29 7 9 4 0 1 79 13 320
2017 CR-05 54 40 2 2 2 0 0 95 4 57
2014 CR 41 38 8 9 3 1 0 80 12 353
2014 CR-03 59 31 0 10 0 0 0 90 10 10
2014 CR-04 42 38 9 8 2 1 0 80 11 290
2014 CR-05 36 42 4 10 8 0 0 78 18 50

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 35 11 4 2 1 1 82 6 366
2020 CR-04 45 36 11 4 2 1 1 83 6 286
2020 CR-05 45 37 12 5 0 0 2 83 5 65
2019 CR 39 35 16 4 4 2 1 76 8 387
2019 CR-04 37 36 17 4 4 2 1 75 8 311
2019 CR-05 46 34 14 2 5 0 0 80 7 59
2018 CR 37 36 15 7 3 1 1 74 10 432
2018 CR-04 37 36 16 7 3 2 1 74 10 348
2018 CR-05 41 36 11 8 3 0 2 78 11 66

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 22 13 2 2 5 3 81 5 369
2020 CR-04 53 20 14 2 2 5 3 79 5 288
2020 CR-05 50 30 8 2 0 9 2 90 2 66
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 28 16 3 4 2 2 76 7 369
2020 CR-04 46 28 15 3 3 1 2 77 7 288
2020 CR-05 44 24 18 2 5 5 3 74 7 66
2019 CR 39 28 20 4 3 1 6 71 7 387
2019 CR-04 38 28 22 3 3 2 5 71 6 311
2019 CR-05 43 30 12 5 3 0 7 79 9 60

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 29 11 5 4 1 0 80 9 367
2020 CR-04 49 31 11 6 3 0 0 80 9 287
2020 CR-05 54 23 11 6 3 2 2 79 10 65
2019 CR 46 28 14 6 5 1 0 75 11 385
2019 CR-04 45 27 16 6 4 1 0 74 10 310
2019 CR-05 53 33 5 5 3 0 0 86 9 58
2018 CR 44 30 15 6 3 0 1 75 10 431
2018 CR-04 42 31 16 6 3 1 1 74 10 348
2018 CR-05 56 28 6 6 2 0 2 86 8 64
2017 CR 49 30 8 8 4 1 1 80 12 387
2017 CR-04 47 30 8 8 4 1 1 79 12 323
2017 CR-05 61 26 7 5 0 0 0 88 5 57
2014 CR 48 27 11 7 5 1 1 77 12 353
2014 CR-03 90 0 0 0 10 0 0 90 10 10
2014 CR-04 47 29 10 8 5 1 1 77 12 290
2014 CR-05 48 22 14 4 8 4 0 73 13 50

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 24 10 4 4 2 1 81 9 368
2020 CR-04 53 26 9 4 4 2 1 82 9 287
2020 CR-05 56 20 12 6 3 3 0 78 9 66

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 28 11 5 4 1 1 80 9 368
2020 CR-04 50 28 11 5 5 0 1 80 9 287
2020 CR-05 50 26 11 6 3 2 3 79 10 66
2019 CR 49 30 11 4 4 1 0 81 9 388
2019 CR-04 49 30 12 4 4 1 0 80 8 311
2019 CR-05 53 33 7 3 3 0 0 87 7 60
2018 CR 45 33 10 6 4 1 1 80 10 430
2018 CR-04 44 33 10 5 4 1 1 79 10 347
2018 CR-05 56 28 3 9 2 2 0 86 11 64
2017 CR 49 28 10 7 5 1 0 78 12 385
2017 CR-04 46 31 10 7 5 1 1 78 12 322
2017 CR-05 64 18 9 7 2 0 0 82 9 56
2014 CR 47 33 8 6 5 1 1 81 11 353
2014 CR-03 69 21 0 0 10 0 0 90 10 10
2014 CR-04 47 32 8 6 4 1 1 81 11 290
2014 CR-05 40 38 10 2 8 2 0 79 10 50

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 46 54 367
2020 CR-04 46 54 286
2020 CR-05 39 61 66

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 15 11 2 2 4 9 83 5 368
2020 CR-04 58 16 11 2 2 3 8 83 4 287
2020 CR-05 48 15 8 3 2 9 15 84 6 66

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 23 6 4 3 0 0 87 7 366
2020 CR-04 62 24 6 4 3 0 0 86 7 285
2020 CR-05 65 21 8 0 3 2 2 89 3 66
2019 CR 59 24 9 5 3 0 0 83 8 387
2019 CR-04 59 24 9 5 3 0 0 83 8 310
2019 CR-05 62 28 7 0 3 0 0 90 3 60
2018 CR 55 25 11 5 4 0 0 80 9 430
2018 CR-04 53 26 11 5 5 1 0 80 10 347
2018 CR-05 67 17 8 5 3 0 0 84 8 64
2017 CR 61 21 8 5 4 1 0 82 9 384
2017 CR-04 59 21 9 5 4 1 0 81 9 320
2017 CR-05 72 19 2 5 2 0 0 91 7 57
2014 CR 57 27 7 3 4 0 1 85 8 353
2014 CR-03 79 10 0 0 10 0 0 90 10 10
2014 CR-04 57 27 8 3 4 0 1 86 7 290
2014 CR-05 56 26 6 5 6 0 0 82 12 50
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 23 13 2 4 3 1 81 6 369
2020 CR-04 53 23 14 2 4 3 0 79 6 288
2020 CR-05 56 29 5 3 2 5 2 90 5 66
2019 CR 44 32 10 6 4 4 1 80 10 386
2019 CR-04 44 30 10 6 4 5 1 78 11 309
2019 CR-05 37 48 7 3 2 3 0 88 5 60
2018 CR 40 31 13 8 4 4 1 74 13 431
2018 CR-04 40 31 11 9 5 3 1 74 14 347
2018 CR-05 46 29 14 3 2 6 0 80 5 65
2017 CR 42 27 15 8 5 3 0 72 13 385
2017 CR-04 39 29 14 9 5 3 0 71 14 321
2017 CR-05 56 21 14 4 0 4 2 82 4 57
2014 CR 30 34 20 6 5 5 0 68 11 353
2014 CR-03 79 0 10 10 0 0 0 79 10 10
2014 CR-04 30 34 19 6 4 5 0 69 11 290
2014 CR-05 20 40 26 2 10 2 0 61 12 50

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 30 9 5 4 1 0 82 9 366
2020 CR-04 50 30 9 5 4 1 0 81 10 285
2020 CR-05 55 30 9 3 2 2 0 86 5 66
2019 CR 41 33 12 9 4 2 1 75 12 386
2019 CR-04 40 31 12 10 4 2 1 73 14 310
2019 CR-05 42 43 10 3 2 0 0 85 5 60
2018 CR 40 29 14 9 5 2 1 70 15 428
2018 CR-04 40 28 13 10 6 1 1 69 17 344
2018 CR-05 43 34 14 6 0 3 0 79 6 65
2017 CR 38 31 15 8 7 2 0 70 15 385
2017 CR-04 36 31 16 8 7 1 0 68 15 321
2017 CR-05 46 35 7 7 0 4 2 85 7 57
2014 CR 27 33 20 9 8 3 0 61 17 353
2014 CR-03 62 7 10 10 0 10 0 77 12 10
2014 CR-04 27 32 19 10 7 3 0 62 18 290
2014 CR-05 20 38 30 4 8 0 0 58 12 50

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 33 11 6 5 5 0 77 12 369
2020 CR-04 40 32 11 7 6 5 0 75 13 288
2020 CR-05 41 36 8 5 2 9 0 85 7 66
2019 CR 30 35 16 9 5 4 1 69 15 385
2019 CR-04 30 34 15 10 5 5 1 68 16 308
2019 CR-05 32 40 15 7 7 0 0 72 13 60
2018 CR 31 29 17 13 4 6 1 64 18 428
2018 CR-04 30 30 15 13 5 6 1 64 20 344
2018 CR-05 38 25 15 15 0 6 0 67 16 65
2017 CR 31 30 13 13 7 6 0 65 21 385
2017 CR-04 29 30 15 14 8 6 0 62 23 321
2017 CR-05 41 37 7 9 0 7 0 83 9 57
2014 CR 21 26 23 13 11 6 0 50 25 352
2014 CR-03 52 7 10 10 10 10 0 65 23 10
2014 CR-04 21 25 22 14 10 6 0 50 26 289
2014 CR-05 16 31 32 6 10 4 0 49 17 50

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 39 10 11 5 1 0 75 16 368
2020 CR-04 32 39 10 11 5 1 0 72 17 287
2020 CR-05 45 38 6 9 2 0 0 83 11 66
2019 CR 28 36 14 12 6 2 1 66 19 385
2019 CR-04 28 34 15 14 6 2 1 64 21 308
2019 CR-05 32 40 15 8 5 0 0 72 13 60
2018 CR 26 31 16 16 8 2 1 59 25 431
2018 CR-04 26 31 14 17 10 2 1 58 27 347
2018 CR-05 34 31 17 15 2 2 0 66 17 65
2017 CR 24 33 15 14 10 3 0 60 25 385
2017 CR-04 23 32 15 15 11 3 0 57 27 321
2017 CR-05 32 38 14 9 2 5 0 74 11 57
2014 CR 20 31 17 17 14 2 0 52 31 353
2014 CR-03 41 17 31 0 10 0 0 59 10 10
2014 CR-04 20 30 16 18 14 2 0 51 33 290
2014 CR-05 14 42 20 14 10 0 0 55 24 50

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 13 10 8 6 17 12 67 19 368
2020 CR-04 32 13 11 8 6 17 11 64 20 287
2020 CR-05 44 14 6 5 6 18 8 78 14 66
2019 CR 40 15 12 5 5 17 7 71 13 386
2019 CR-04 41 13 12 4 6 18 6 71 13 309
2019 CR-05 38 18 7 7 5 15 10 76 16 60
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 41 11 5 2 1 0 82 7 367
2020 CR-04 37 42 12 5 3 1 0 80 8 287
2020 CR-05 52 40 5 3 0 0 0 92 3 65
2019 CR 31 43 15 8 2 1 0 75 10 384
2019 CR-04 30 42 16 10 2 1 0 72 12 308
2019 CR-05 31 56 12 0 2 0 0 86 2 59
2018 CR 31 40 17 8 3 2 0 72 10 433
2018 CR-04 30 39 18 8 3 2 1 70 12 348
2018 CR-05 35 45 11 6 0 3 0 83 6 66
2017 CR 31 39 17 8 4 1 0 71 12 386
2017 CR-04 29 38 19 8 4 1 0 68 13 322
2017 CR-05 44 46 5 4 0 2 0 91 4 57
2014 CR 21 40 21 7 7 3 1 64 14 353
2014 CR-03 52 28 0 0 10 0 10 88 12 10
2014 CR-04 21 41 19 7 8 3 1 65 15 290
2014 CR-05 20 38 34 6 2 0 0 57 8 50

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 39 12 10 5 1 0 73 15 366
2020 CR-04 29 41 13 10 6 1 0 71 16 286
2020 CR-05 45 33 9 9 0 3 0 81 9 66
2019 CR 20 38 18 15 6 2 1 60 21 384
2019 CR-04 19 39 17 15 6 3 1 60 23 308
2019 CR-05 25 40 20 12 3 0 0 65 15 60

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 29 10 8 3 3 2 78 12 368
2020 CR-04 45 29 9 8 4 3 2 78 13 287
2020 CR-05 45 32 12 8 0 2 2 80 8 66
2019 CR 37 35 13 7 4 3 1 75 11 387
2019 CR-04 37 35 14 6 4 3 1 76 10 310
2019 CR-05 35 38 13 10 3 0 0 73 13 60
2018 CR 36 36 11 7 6 3 1 75 13 432
2018 CR-04 35 35 11 7 7 3 1 74 14 348
2018 CR-05 45 42 8 3 2 2 0 88 5 65
2017 CR 41 30 10 9 5 4 1 75 14 385
2017 CR-04 38 31 9 10 5 5 1 74 16 321
2017 CR-05 61 25 11 0 0 4 0 89 0 57
2014 CR 39 39 10 6 3 2 1 81 9 353
2014 CR-03 79 10 0 0 10 0 0 90 10 10
2014 CR-04 38 39 11 6 3 1 1 79 9 290
2014 CR-05 41 45 6 4 0 4 0 89 4 50

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 31 14 2 2 1 0 81 5 368
2020 CR-04 48 31 15 3 2 1 0 80 5 287
2020 CR-05 48 35 12 2 0 3 0 86 2 66
2019 CR 37 35 16 7 3 1 0 73 11 385
2019 CR-04 36 35 16 8 4 2 0 72 12 309
2019 CR-05 36 42 17 3 2 0 0 78 5 59
2018 CR 38 34 16 6 5 1 0 73 10 433
2018 CR-04 37 34 16 5 5 1 1 73 11 349
2018 CR-05 48 32 14 5 2 0 0 80 6 65

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 24 17 9 7 8 2 64 17 369
2020 CR-04 33 23 18 9 7 8 1 62 18 288
2020 CR-05 35 26 14 8 5 9 5 70 14 66
2019 CR 26 27 17 10 9 8 3 60 21 386
2019 CR-04 26 27 16 10 10 9 3 59 22 309
2019 CR-05 23 33 27 7 5 2 3 60 12 60
2018 CR 26 27 19 10 10 7 1 58 21 431
2018 CR-04 25 27 18 10 12 7 2 57 23 347
2018 CR-05 37 28 20 9 3 3 0 67 13 65
2017 CR 25 26 15 10 11 11 1 58 24 382
2017 CR-04 24 25 16 11 13 11 1 55 27 318
2017 CR-05 37 30 16 4 2 11 2 76 6 57
2014 CR 19 23 17 17 13 8 3 48 34 352
2014 CR-03 52 38 0 0 0 0 10 100 0 10
2014 CR-04 19 22 16 17 14 7 4 47 35 289
2014 CR-05 16 22 20 24 8 10 0 43 36 50

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 28 14 7 5 4 0 73 13 367
2020 CR-04 42 27 16 7 5 2 0 71 13 286
2020 CR-05 36 36 6 9 3 9 0 80 13 66
2019 CR 32 34 15 8 8 3 1 69 16 386
2019 CR-04 33 31 15 9 8 4 1 67 17 310
2019 CR-05 25 51 14 7 3 0 0 76 10 59
2018 CR 33 31 17 9 7 2 0 66 17 430
2018 CR-04 30 32 18 9 8 2 0 64 17 346
2018 CR-05 48 30 5 9 8 0 0 79 17 66
2017 CR 36 27 13 11 7 5 1 67 19 386
2017 CR-04 36 26 14 11 7 5 1 65 20 322
2017 CR-05 39 37 11 9 2 3 0 78 11 57
2014 CR 22 34 13 13 13 3 1 59 27 353
2014 CR-03 48 10 21 0 21 0 0 59 21 10
2014 CR-04 23 34 14 13 11 3 2 60 25 290
2014 CR-05 12 42 10 12 20 4 0 56 34 50

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 27 16 9 14 4 2 59 24 368
2020 CR-04 29 25 15 9 15 3 2 58 26 287
2020 CR-05 24 32 20 6 9 6 3 62 17 66
2019 CR 24 27 14 16 14 2 3 54 31 386
2019 CR-04 23 27 14 15 15 2 4 53 32 310
2019 CR-05 27 29 14 19 8 3 0 58 28 59
2018 CR 25 26 16 14 14 2 3 54 30 432
2018 CR-04 22 27 16 14 16 3 2 52 32 347
2018 CR-05 38 24 11 15 8 0 5 65 24 66
2017 CR 27 23 15 15 16 3 2 52 32 384
2017 CR-04 26 22 14 16 17 4 2 50 35 320
2017 CR-05 30 30 23 11 0 3 4 64 11 57
2014 CR 13 21 19 16 25 3 4 36 44 352
2014 CR-03 31 17 10 10 31 0 0 48 41 10
2014 CR-04 14 19 19 14 26 3 5 36 44 289
2014 CR-05 4 30 20 26 18 2 0 35 45 50

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 20 11 4 2 0 5 82 6 369
2020 CR-04 55 20 13 3 3 0 6 80 7 288
2020 CR-05 64 23 8 3 0 0 3 89 3 66
2019 CR 63 17 10 3 3 1 3 83 6 385
2019 CR-04 63 16 10 3 3 1 3 83 6 310
2019 CR-05 62 21 12 2 2 0 2 84 4 58

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 25 9 3 4 2 4 84 7 369
2020 CR-04 53 26 9 2 5 2 4 84 7 288
2020 CR-05 50 29 9 6 0 3 3 84 6 66
2019 CR 51 22 13 6 5 1 3 76 11 381
2019 CR-04 49 20 13 7 6 1 4 73 13 305
2019 CR-05 59 29 10 2 0 0 0 88 2 59

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 79 10 2 2 1 2 4 94 3 366
2020 CR-04 78 10 2 2 1 2 4 94 4 286
2020 CR-05 83 8 3 0 0 0 6 97 0 66
2019 CR 79 8 5 1 3 2 2 90 4 382
2019 CR-04 79 7 6 1 4 2 3 90 4 307
2019 CR-05 81 12 2 0 2 3 0 96 2 58

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 11 2 1 2 2 5 95 3 368
2020 CR-04 76 11 3 1 1 2 5 94 2 287
2020 CR-05 80 11 0 2 2 0 6 97 3 66
2019 CR 81 7 3 1 1 2 6 95 2 383
2019 CR-04 80 6 4 1 1 2 6 94 2 308
2019 CR-05 84 9 2 0 0 0 5 98 0 58

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 42 14 5 3 5 1 76 9 367
2020 CR-04 29 43 14 5 4 5 1 76 10 288
2020 CR-05 30 44 17 5 0 5 0 77 5 64
2019 CR 28 39 17 5 5 5 1 71 10 384
2019 CR-04 27 39 18 6 5 5 1 70 11 309
2019 CR-05 31 43 16 3 3 3 0 77 7 58
2018 CR 27 34 23 8 5 3 1 63 13 433
2018 CR-04 24 35 23 8 5 3 1 62 14 348
2018 CR-05 44 29 17 6 2 3 0 75 8 66
2017 CR 27 34 19 9 4 5 2 66 14 386
2017 CR-04 26 32 20 10 4 6 2 63 15 322
2017 CR-05 35 40 14 5 0 2 4 80 6 57

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 32 8 4 2 2 0 86 6 366
2020 CR-04 51 31 9 3 2 2 0 85 6 286
2020 CR-05 52 37 5 5 0 2 0 91 5 65
2019 CR 44 35 12 4 3 1 0 80 8 381
2019 CR-04 43 36 11 5 3 1 0 80 8 306
2019 CR-05 50 33 12 3 2 0 0 83 5 58
2018 CR 51 32 10 3 2 2 0 84 5 429
2018 CR-04 50 32 12 2 2 2 0 83 5 345
2018 CR-05 58 28 5 6 2 2 0 88 8 65
2017 CR 49 31 13 4 1 3 0 82 4 385
2017 CR-04 47 31 14 4 1 3 0 81 5 321
2017 CR-05 63 28 9 0 0 0 0 91 0 57
2014 CR 40 38 11 6 2 3 1 81 8 353
2014 CR-03 79 10 10 0 0 0 0 90 0 10
2014 CR-04 39 37 12 6 2 3 1 79 9 290
2014 CR-05 34 48 6 4 2 6 0 87 6 50

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 29 9 2 2 4 2 86 4 368
2020 CR-04 52 29 9 2 2 4 2 86 5 287
2020 CR-05 52 33 11 0 2 3 0 88 2 66
2019 CR 50 29 11 4 2 3 1 82 6 385
2019 CR-04 50 28 11 5 2 4 1 82 7 308
2019 CR-05 50 32 13 2 2 2 0 83 3 60
2018 CR 47 30 13 3 3 4 0 81 5 432
2018 CR-04 47 31 12 3 3 4 0 82 6 348
2018 CR-05 51 26 15 2 3 3 0 79 5 65
2017 CR 43 29 17 2 3 5 1 76 5 385
2017 CR-04 42 28 18 2 3 6 1 75 6 321
2017 CR-05 51 32 14 2 0 2 0 84 2 57
2014 CR 39 41 10 3 1 5 2 85 4 352
2014 CR-04 39 40 11 2 1 5 2 85 4 290
2014 CR-05 34 50 8 4 0 4 0 87 4 50

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 27 11 2 2 8 2 83 5 369
2020 CR-04 46 27 11 2 2 9 2 82 5 288
2020 CR-05 53 29 11 2 2 5 0 86 3 66

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 25 7 3 2 4 2 86 6 366
2020 CR-04 56 25 7 3 2 4 1 86 6 286
2020 CR-05 58 26 8 3 0 2 3 89 3 65

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 66 25 5 2 2 0 0 91 4 366
2020 CR-04 65 25 5 2 2 0 0 91 5 285
2020 CR-05 71 21 6 0 2 0 0 92 2 66
2019 CR 56 31 7 2 3 0 0 88 5 386
2019 CR-04 55 32 8 2 3 0 0 87 5 309
2019 CR-05 58 32 5 3 2 0 0 90 5 60
2018 CR 56 30 7 4 2 0 0 87 6 432
2018 CR-04 56 30 8 4 3 0 0 86 6 347
2018 CR-05 62 27 3 6 2 0 0 89 8 66
2017 CR 56 29 10 3 2 1 0 85 5 386
2017 CR-04 53 31 10 3 2 1 0 84 5 322
2017 CR-05 74 19 5 2 0 0 0 93 2 57
2014 CR 47 36 11 3 2 0 0 83 5 353
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 48 36 11 2 2 0 0 84 5 290
2014 CR-05 36 43 12 8 2 0 0 78 10 50

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 26 8 3 3 0 0 86 6 366
2020 CR-04 57 27 8 3 3 0 0 85 7 287
2020 CR-05 69 23 6 2 0 0 0 92 2 64
2019 CR 52 31 10 4 3 1 0 83 7 386
2019 CR-04 52 30 10 4 3 1 0 82 7 309
2019 CR-05 50 38 10 0 2 0 0 88 2 60
2018 CR 51 28 11 6 4 0 0 79 10 433
2018 CR-04 50 27 11 7 5 0 0 77 12 348
2018 CR-05 55 32 12 2 0 0 0 86 2 66
2017 CR 50 26 15 5 3 1 0 77 8 386
2017 CR-04 48 26 16 6 3 1 0 74 9 322
2017 CR-05 67 26 5 2 0 0 0 93 2 57
2014 CR 31 40 13 10 4 1 0 72 15 353
2014 CR-03 48 41 0 10 0 0 0 90 10 10
2014 CR-04 32 40 13 10 5 1 0 72 15 290
2014 CR-05 22 44 18 12 4 0 0 66 16 50

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 26 8 3 3 0 0 86 6 363
2020 CR-04 58 27 9 3 3 0 0 84 6 282
2020 CR-05 68 26 3 2 2 0 0 94 3 66
2019 CR 49 31 12 4 3 0 0 81 8 387
2019 CR-04 49 31 12 5 4 0 0 79 8 310
2019 CR-05 52 37 10 0 2 0 0 88 2 60
2018 CR 49 31 11 5 3 0 0 80 9 432
2018 CR-04 48 29 12 6 4 0 0 78 10 347
2018 CR-05 55 36 8 0 2 0 0 91 2 66
2017 CR 47 30 14 6 3 0 0 77 9 386
2017 CR-04 45 29 15 7 3 0 0 74 11 322
2017 CR-05 61 30 9 0 0 0 0 91 0 57
2014 CR 31 40 14 9 5 0 0 71 15 353
2014 CR-03 48 52 0 0 0 0 0 100 0 10
2014 CR-04 31 39 15 8 6 0 0 71 14 290
2014 CR-05 24 43 14 16 4 0 0 66 20 50

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 21 14 8 4 3 0 73 13 368
2020 CR-04 48 20 15 10 4 2 0 70 14 287
2020 CR-05 59 20 12 3 2 5 0 83 5 66
2019 CR 44 24 17 6 5 3 1 70 12 387
2019 CR-04 43 24 16 7 5 3 1 70 13 310
2019 CR-05 47 27 23 2 2 0 0 73 3 60
2018 CR 39 27 16 9 5 4 0 69 15 431
2018 CR-04 38 26 16 10 5 4 0 67 16 346
2018 CR-05 48 29 12 8 0 2 2 80 8 66
2017 CR 39 24 18 9 4 5 0 67 14 385
2017 CR-04 38 23 19 9 4 6 0 65 15 321
2017 CR-05 46 28 14 7 2 4 0 76 9 57
2014 CR 32 31 16 8 8 5 1 66 17 352
2014 CR-03 52 21 10 10 0 7 0 78 11 10
2014 CR-04 31 30 16 7 9 6 1 66 17 289
2014 CR-05 30 36 14 12 8 0 0 66 20 50
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 23 42 35 367
2020 CR-04 24 40 36 286
2020 CR-05 24 50 26 66
2019 CR 21 37 42 389
2019 CR-04 21 38 41 312
2019 CR-05 25 33 42 60
2018 CR 24 37 39 431
2018 CR-04 23 36 40 346
2018 CR-05 29 38 33 66
2017 CR 21 41 38 387
2017 CR-04 21 40 39 323
2017 CR-05 21 44 35 57
2014 CR 25 37 37 353
2014 CR-03 31 31 38 10
2014 CR-04 26 38 36 290
2014 CR-05 23 38 38 50

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 13 37 30 1 9 9 86
2020 CR-04 10 36 33 1 12 7 69
2020 CR-05 19 44 19 0 0 19 16
2019 CR 11 35 28 8 14 4 83
2019 CR-04 9 36 29 9 14 3 66
2019 CR-05 20 33 20 7 20 0 15
2018 CR 11 40 24 5 15 6 103
2018 CR-04 9 40 26 5 15 6 81
2018 CR-05 21 37 21 5 11 5 19
2017 CR 16 32 14 5 19 15 82
2017 CR-04 16 33 16 4 16 15 68
2017 CR-05 17 33 0 8 33 8 12
2014 CR 26 22 25 8 9999 20 89
2014 CR-04 27 23 23 8 9999 20 74
2014 CR-05 17 25 43 9 9999 6 12
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 368
2020 CR-04 11 89 287
2019 CR 14 86 387
2019 CR-04 15 85 310
2019 CR-05 17 83 60
2018 CR 12 88 434
2018 CR-04 12 88 349
2018 CR-05 9 91 66

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 55 45 38
2019 CR 59 41 56
2019 CR-04 60 40 45
2018 CR 53 47 53
2018 CR-04 51 49 43

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 38
2019 CR 52 48 56
2019 CR-04 56 44 45
2018 CR 57 43 53
2018 CR-04 58 42 43

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 38
2018 CR 0 100 52
2018 CR-04 0 100 42

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 38
2019 CR 0 100 56
2019 CR-04 0 100 45
2018 CR 0 100 52
2018 CR-04 0 100 42

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 52
2018 CR-04 0 100 42

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 38
2019 CR 34 66 56
2019 CR-04 38 62 45
2018 CR 37 63 52
2018 CR-04 38 62 42

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 53 47 38
2019 CR 41 59 56
2019 CR-04 42 58 45
2018 CR 45 55 53
2018 CR-04 49 51 43

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 45 55 38
2019 CR 48 52 56
2019 CR-04 51 49 45
2018 CR 53 47 53
2018 CR-04 47 53 43

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 32 68 38
2019 CR 29 71 56
2019 CR-04 31 69 45
2018 CR 44 56 52
2018 CR-04 40 60 42

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 38
2019 CR 21 79 56
2019 CR-04 22 78 45
2018 CR 40 60 53
2018 CR-04 40 60 43

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 38
2019 CR 54 46 56
2019 CR-04 53 47 45
2018 CR 62 38 53
2018 CR-04 65 35 43

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 37 63 38
2019 CR 25 75 56
2019 CR-04 29 71 45
2018 CR 27 73 52
2018 CR-04 29 71 42

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 38
2018 CR 0 100 52
2018 CR-04 0 100 42

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 10 90 52

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 13 87 52
2018 CR-04 14 86 42

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 38
2019 CR 39 61 56
2019 CR-04 44 56 45
2018 CR 47 53 53
2018 CR-04 47 53 43

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 38
2019 CR 36 64 56
2019 CR-04 38 62 45
2018 CR 33 67 52
2018 CR-04 33 67 42

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 38
2019 CR 18 82 56
2019 CR-04 18 82 45
2018 CR 17 83 52
2018 CR-04 19 81 42

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 61 39 38
2019 CR 57 43 56
2019 CR-04 58 42 45
2018 CR 58 42 52
2018 CR-04 60 40 42

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 37 63 38
2019 CR 27 73 56
2019 CR-04 29 71 45
2018 CR 17 83 52
2018 CR-04 17 83 42

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 9 91 53

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 18 82 38
2019 CR 23 77 56
2019 CR-04 27 73 45
2018 CR 26 74 53
2018 CR-04 26 74 43

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 38
2019 CR 16 84 56
2019 CR-04 18 82 45
2018 CR 11 89 53
2018 CR-04 12 88 43

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 13 87 53
2018 CR-04 16 84 43

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 18 82 38
2018 CR 13 87 52
2018 CR-04 14 86 42

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 16 84 56
2019 CR-04 16 84 45
2018 CR 13 87 52
2018 CR-04 17 83 42

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 24 76 38
2019 CR 27 73 56
2019 CR-04 29 71 45
2018 CR 23 77 53
2018 CR-04 21 79 43

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 24 76 46
2018 CR-04 25 75 36

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 17 83 46
2018 CR-04 14 86 36

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 11 89 46

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 11 89 46

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 13 87 46
2018 CR-04 14 86 36

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 30 70 46
2018 CR-04 33 67 36

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 41 59 46
2018 CR-04 42 58 36

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 46
2018 CR-04 0 100 36

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 46 54 46
2018 CR-04 53 47 36

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 17 16 5 3 21 11 65 12 369
2020 CR-04 27 16 16 5 3 21 11 64 13 288
2020 CR-05 29 23 17 2 0 20 11 74 2 66
2019 CR 24 17 18 8 6 18 10 56 19 387
2019 CR-04 25 16 18 8 6 19 8 56 19 310
2019 CR-05 20 22 15 10 3 12 18 60 19 60
2018 CR 22 20 18 6 4 22 8 60 14 434
2018 CR-04 20 19 19 6 5 22 9 56 16 349
2018 CR-05 35 26 14 3 2 20 2 77 6 66
2017 CR 23 18 19 7 5 20 9 58 16 386
2017 CR-04 21 17 20 7 4 21 9 54 17 322
2017 CR-05 39 21 11 4 2 19 5 79 7 57
2014 CR 17 22 20 6 5 21 9 56 16 353
2014 CR-03 48 21 10 0 0 0 21 87 0 10
2014 CR-04 18 21 20 7 5 21 8 55 17 290
2014 CR-05 10 28 23 4 6 20 8 53 14 50

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 25 13 3 3 7 1 79 7 368
2020 CR-04 46 26 13 3 3 8 1 79 7 287
2020 CR-05 50 27 14 3 0 6 0 82 3 66
2019 CR 43 26 13 5 4 7 2 75 10 386
2019 CR-04 42 25 15 5 4 7 1 74 10 309
2019 CR-05 40 32 7 8 3 7 3 80 13 60
2018 CR 38 34 12 3 4 8 1 79 8 432
2018 CR-04 37 34 13 3 4 8 1 78 8 347
2018 CR-05 47 33 5 3 3 9 0 88 7 66
2017 CR 39 30 13 6 4 7 2 75 11 384
2017 CR-04 37 27 16 6 4 7 2 71 11 320
2017 CR-05 48 44 4 4 0 2 0 93 4 57
2014 CR 27 31 22 5 3 11 1 66 9 353
2014 CR-03 59 21 10 0 0 0 10 88 0 10
2014 CR-04 27 31 22 4 4 12 1 66 9 290
2014 CR-05 26 36 22 12 0 4 0 65 13 50
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 367
2020 CR-04 6 94 286
2019 CR 6 94 386
2019 CR-04 6 94 309
2018 CR 5 95 434
2018 CR-04 4 96 349
2018 CR-05 9 91 66

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 38 62 21
2019 CR 43 57 23
2019 CR-04 45 55 20
2018 CR 30 70 20

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 67 33 21
2019 CR 78 22 23

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21
2019 CR 0 100 23
2019 CR-04 0 100 20
2018 CR 0 100 20

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21
2019 CR 0 100 23
2019 CR-04 0 100 20
2018 CR 0 100 20

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 23
2019 CR-04 0 100 20

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21
2019 CR 0 100 23
2019 CR-04 0 100 20
2018 CR 0 100 20

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 43 57 21
2019 CR 43 57 23
2019 CR-04 40 60 20
2018 CR 45 55 20

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 22 78 23
2018 CR 24 76 21

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21
2018 CR 0 100 20

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21
2019 CR 0 100 23
2019 CR-04 0 100 20
2018 CR 0 100 20

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 20

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21
2019 CR 0 100 23
2019 CR-04 0 100 20
2018 CR 0 100 20

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 38 62 21
2018 CR 25 75 20

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21
2019 CR 0 100 23
2019 CR-04 0 100 20
2018 CR 0 100 20

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 21
2019 CR 43 57 23
2019 CR-04 40 60 20
2018 CR 40 60 20

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 38 62 21
2019 CR 36 64 22
2019 CR-04 37 63 19
2018 CR 50 50 20

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 22
2019 CR-04 0 100 19

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 27 73 22
2019 CR-04 26 74 19
2018 CR 43 57 21

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 38 62 21
2019 CR 45 55 22
2019 CR-04 47 53 19

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 16

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 31 69 16

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 65 35 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 17 17 2 2 23 8 70 5 367
2020 CR-04 29 18 18 2 2 23 8 69 6 286
2020 CR-05 36 15 17 2 0 24 6 74 2 66
2019 CR 29 15 18 5 3 20 11 62 11 386
2019 CR-04 29 14 19 5 3 20 9 62 11 310
2019 CR-05 27 17 19 3 2 14 19 65 8 59
2018 CR 27 16 20 2 2 27 6 64 7 433
2018 CR-04 24 16 20 3 2 29 6 62 7 348
2018 CR-05 45 15 14 2 3 20 2 77 6 66
2017 CR 25 18 18 2 3 25 9 65 8 385
2017 CR-04 22 17 20 2 3 25 11 61 9 322
2017 CR-05 45 21 7 2 0 25 0 88 2 56
2014 CR 15 19 23 3 1 28 11 56 6 353
2014 CR-03 31 31 17 0 0 0 21 78 0 10
2014 CR-04 17 18 23 3 1 29 10 56 7 290
2014 CR-05 6 26 23 4 0 26 14 54 7 50

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 23 14 2 2 8 2 80 4 367
2020 CR-04 48 22 15 2 2 8 2 79 4 286
2020 CR-05 50 27 11 2 0 11 0 86 2 66
2019 CR 46 24 12 3 3 9 2 79 7 388
2019 CR-04 46 23 14 4 3 9 2 77 8 311
2019 CR-05 47 35 8 0 2 7 2 89 2 60
2018 CR 43 28 12 3 2 11 0 81 5 431
2018 CR-04 42 28 13 3 2 11 1 80 6 346
2018 CR-05 53 23 8 2 3 12 0 86 5 66
2017 CR 39 29 13 2 3 11 3 79 5 385
2017 CR-04 37 29 15 2 3 11 3 77 6 322
2017 CR-05 54 29 5 2 0 11 0 92 2 56
2014 CR 30 30 17 4 1 15 2 73 6 353
2014 CR-03 62 28 10 0 0 0 0 90 0 10
2014 CR-04 31 28 17 5 1 16 2 72 8 290
2014 CR-05 24 43 18 2 0 12 2 77 2 50
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 26 21 9 9 0 2 59 19 368
2020 CR-04 31 27 22 10 9 0 1 59 19 287
2020 CR-05 41 21 18 6 9 0 5 65 16 66

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 24 20 9 8 0 2 62 18 365
2020 CR-04 36 22 22 10 9 0 1 59 19 285
2020 CR-05 40 31 12 8 6 0 3 73 14 65
2019 CR 24 29 21 12 13 0 1 53 26 386
2019 CR-04 23 30 21 12 12 0 1 54 25 310
2019 CR-05 22 25 22 15 15 0 0 47 31 59
2018 CR 19 22 25 16 16 0 1 42 32 432
2018 CR-04 20 23 24 15 16 1 1 44 31 348
2018 CR-05 14 18 30 21 17 0 0 32 38 66
2017 CR 20 18 20 18 22 0 2 38 41 386
2017 CR-04 19 17 20 18 24 0 2 37 43 322
2017 CR-05 19 23 23 16 16 0 4 43 33 57

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 29 23 11 6 0 1 59 17 368
2020 CR-04 29 28 23 11 8 0 1 58 19 287
2020 CR-05 32 30 27 9 2 0 0 62 11 66
2019 CR 32 30 22 11 4 0 1 63 15 385
2019 CR-04 33 30 21 11 5 0 1 63 16 308
2019 CR-05 23 33 27 15 2 0 0 57 17 60
2018 CR 32 27 24 11 5 0 0 59 17 428
2018 CR-04 32 25 24 12 6 1 0 58 18 343
2018 CR-05 24 33 30 9 3 0 0 58 12 66
2017 CR 32 32 19 9 6 0 2 65 15 387
2017 CR-04 33 31 20 10 6 0 1 64 16 323
2017 CR-05 26 37 19 9 5 0 4 66 15 57

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 31 11 6 4 0 1 79 10 366
2020 CR-04 45 32 11 6 5 0 1 78 10 286
2020 CR-05 47 27 14 8 2 2 2 77 9 66
2019 CR 43 30 18 4 3 0 1 74 8 385
2019 CR-04 44 30 16 5 4 0 1 75 9 308
2019 CR-05 30 35 30 2 0 0 3 67 2 60
2018 CR 43 29 16 8 3 0 2 73 11 430
2018 CR-04 43 28 14 9 3 1 2 73 12 345
2018 CR-05 39 30 24 5 2 0 0 70 6 66
2017 CR 42 30 15 7 4 0 3 74 11 386
2017 CR-04 41 30 15 7 4 0 2 73 11 322
2017 CR-05 42 30 17 5 2 0 4 75 7 57

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 25 16 6 6 1 2 71 12 368
2020 CR-04 42 26 17 6 7 0 2 70 12 287
2020 CR-05 47 23 12 9 3 3 3 74 13 66
2019 CR 40 28 18 9 4 0 1 69 13 382
2019 CR-04 41 27 17 9 5 0 1 68 15 306
2019 CR-05 29 37 24 5 2 0 3 68 7 59
2018 CR 39 25 17 11 6 1 1 65 17 428
2018 CR-04 39 24 15 12 7 1 2 65 20 343
2018 CR-05 35 26 30 5 5 0 0 61 9 66
2017 CR 35 26 18 10 8 0 3 64 18 387
2017 CR-04 36 25 18 10 8 0 3 63 18 323
2017 CR-05 31 34 16 9 7 0 4 67 16 57

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 66 19 7 2 1 0 4 89 4 368
2020 CR-04 65 20 8 2 1 0 3 88 4 287
2020 CR-05 70 17 3 2 0 0 9 95 2 66
2019 CR 69 18 5 1 1 0 6 92 2 384
2019 CR-04 67 18 6 2 1 0 6 91 2 307
2019 CR-05 70 18 2 0 0 0 10 98 0 60
2018 CR 64 19 5 2 1 1 7 91 4 428
2018 CR-04 62 20 6 2 1 1 7 90 4 343
2018 CR-05 70 15 3 2 0 0 11 95 2 66
2017 CR 65 12 9 1 1 0 13 88 2 385
2017 CR-04 64 12 9 1 1 0 13 88 2 321
2017 CR-05 67 14 7 2 0 0 11 90 2 57

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 27 14 6 7 0 0 73 13 367
2020 CR-04 43 28 15 7 8 0 0 70 15 287
2020 CR-05 51 29 11 5 5 0 0 80 9 65
2019 CR 44 29 18 5 3 0 1 73 9 386
2019 CR-04 44 28 19 6 3 0 1 72 9 309
2019 CR-05 42 37 12 3 3 0 3 81 7 60
2018 CR 43 29 15 5 6 1 1 74 10 429
2018 CR-04 41 33 14 5 6 1 1 75 11 344
2018 CR-05 47 18 24 5 3 0 3 67 8 66
2017 CR 41 30 16 7 4 0 1 73 11 385
2017 CR-04 40 29 17 8 5 0 1 70 13 321
2017 CR-05 49 39 7 0 2 0 4 91 2 57

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 22 15 8 7 1 4 68 16 369
2020 CR-04 40 24 16 7 8 0 5 67 16 288
2020 CR-05 50 17 14 11 3 2 5 71 15 66

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 30 11 5 3 0 2 81 8 365
2020 CR-04 48 30 11 6 4 0 2 80 9 284
2020 CR-05 53 29 12 2 2 0 3 84 3 66
2019 CR 41 31 16 5 4 1 2 74 10 386
2019 CR-04 41 30 15 6 5 1 2 74 11 309
2019 CR-05 37 37 22 2 2 0 2 75 3 60
2018 CR 37 32 17 7 4 1 2 70 12 428
2018 CR-04 36 32 17 8 5 0 2 70 13 344
2018 CR-05 42 28 22 3 5 2 0 70 8 65
2017 CR 41 30 16 7 3 0 2 73 10 383
2017 CR-04 40 29 18 8 3 0 2 70 11 319
2017 CR-05 48 37 9 2 2 0 4 87 4 57

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 34 11 8 4 0 1 76 12 369
2020 CR-04 39 34 12 9 5 0 1 73 14 288
2020 CR-05 47 38 8 5 2 0 2 86 6 66
2019 CR 36 34 16 7 4 1 2 72 12 385
2019 CR-04 37 32 16 8 5 0 2 70 13 308
2019 CR-05 30 43 15 5 3 0 3 76 9 60
2018 CR 34 32 19 7 5 1 2 68 13 430
2018 CR-04 34 32 18 8 5 1 2 68 14 346
2018 CR-05 38 32 20 3 5 0 2 72 8 65
2017 CR 36 34 16 10 3 0 2 71 13 384
2017 CR-04 36 32 16 11 3 0 1 70 14 320
2017 CR-05 35 40 16 5 0 0 4 78 5 57

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 27 14 5 4 0 1 77 10 368
2020 CR-04 47 27 14 6 5 0 1 75 11 287
2020 CR-05 50 29 15 3 2 0 2 80 5 66
2019 CR 44 26 16 7 5 0 2 72 11 383
2019 CR-04 44 25 16 8 6 0 2 70 14 306
2019 CR-05 40 37 17 2 2 0 3 79 3 60
2018 CR 37 31 16 9 5 1 1 70 14 429
2018 CR-04 37 30 16 9 6 1 1 68 16 346
2018 CR-05 42 38 11 6 3 0 0 80 9 65
2017 CR 40 29 16 9 4 1 1 70 13 383
2017 CR-04 39 28 18 10 4 1 0 68 14 320
2017 CR-05 48 36 7 5 2 0 2 85 7 56

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 26 10 6 6 0 1 78 12 368
2020 CR-04 51 25 11 6 6 0 0 77 13 287
2020 CR-05 48 29 9 6 5 2 2 80 11 66
2019 CR 49 27 12 6 3 1 2 79 9 384
2019 CR-04 49 26 12 7 4 1 3 77 11 307
2019 CR-05 52 33 13 2 0 0 0 85 2 60

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 32 18 12 6 0 1 64 18 369
2020 CR-04 31 31 19 13 6 0 1 62 19 288
2020 CR-05 36 35 15 9 5 0 0 71 14 66

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 30 19 12 5 0 0 64 17 368
2020 CR-04 29 31 20 13 6 0 0 61 20 287
2020 CR-05 44 29 15 9 3 0 0 73 12 66
2019 CR 43 30 17 7 3 0 1 73 10 381
2019 CR-04 44 28 17 7 3 0 1 73 10 304
2019 CR-05 38 37 17 7 2 0 0 75 8 60
2018 CR 37 30 19 7 5 1 1 68 12 428
2018 CR-04 37 29 19 8 6 1 1 67 14 344
2018 CR-05 38 34 18 6 2 0 2 73 8 65
2017 CR 34 36 15 8 4 1 2 72 13 384
2017 CR-04 33 36 15 9 5 1 1 70 15 320
2017 CR-05 37 37 17 4 2 0 4 77 5 57

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 26 8 3 2 0 1 87 5 365
2020 CR-04 60 25 10 3 2 0 1 85 5 285
2020 CR-05 61 30 5 2 2 0 2 92 3 66
2019 CR 67 18 8 3 1 1 2 87 5 385
2019 CR-04 68 17 9 4 1 1 1 86 5 308
2019 CR-05 67 22 3 3 2 0 3 91 5 60
2018 CR 63 21 7 4 1 1 2 87 6 432
2018 CR-04 63 22 7 5 1 1 1 87 6 348
2018 CR-05 65 22 9 0 0 0 5 90 0 65
2017 CR 65 19 8 3 1 0 4 87 4 387
2017 CR-04 64 19 8 3 1 0 4 86 5 323
2017 CR-05 74 14 9 0 0 0 4 91 0 57

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 38 15 7 2 0 0 76 9 365
2020 CR-04 40 34 15 8 3 0 0 74 11 284
2020 CR-05 27 55 17 0 2 0 0 82 2 66

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 16 5 2 1 1 3 92 3 364
2020 CR-04 72 15 6 2 1 1 3 91 3 285
2020 CR-05 72 17 5 0 2 0 5 93 2 64
2019 CR 80 9 3 1 1 1 5 95 2 381
2019 CR-04 79 9 4 1 1 1 6 94 2 306
2019 CR-05 84 9 0 2 2 0 3 96 4 58
2018 CR 74 14 4 2 1 0 4 92 4 430
2018 CR-04 75 13 4 2 1 1 4 92 4 347
2018 CR-05 71 15 3 0 3 0 8 93 3 65

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 83 7 4 1 2 1 2 93 3 364
2020 CR-04 81 8 5 1 2 1 2 92 3 284
2020 CR-05 89 5 0 2 0 2 3 98 2 65
2019 CR 76 7 7 2 4 1 3 86 6 387
2019 CR-04 75 6 8 3 4 1 3 85 7 310
2019 CR-05 77 13 3 2 3 0 2 92 5 60
2018 CR 75 11 6 2 2 1 3 89 5 428
2018 CR-04 74 11 6 2 3 1 3 89 5 344
2018 CR-05 80 9 6 2 2 0 2 91 3 65
2017 CR 76 10 6 4 2 0 2 88 6 385
2017 CR-04 76 10 6 4 2 0 3 88 6 322
2017 CR-05 82 11 4 2 0 0 2 95 2 56

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 16 5 2 2 1 1 91 4 364
2020 CR-04 70 18 6 2 2 1 1 90 4 284
2020 CR-05 82 11 3 2 0 0 3 95 2 65
2019 CR 57 25 11 2 3 0 1 84 5 385
2019 CR-04 56 27 12 2 3 0 1 84 4 308
2019 CR-05 60 18 8 7 3 0 3 81 10 60
2018 CR 54 27 9 5 3 0 2 82 8 432
2018 CR-04 54 27 9 6 3 0 1 82 9 347
2018 CR-05 59 26 12 2 2 0 0 85 3 66
2017 CR 57 26 10 3 2 0 2 85 5 386
2017 CR-04 57 25 10 3 2 0 2 84 6 323
2017 CR-05 57 34 7 0 0 0 2 93 0 56

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 72 14 6 4 2 1 1 88 6 366
2020 CR-04 70 15 8 5 2 1 0 86 6 285
2020 CR-05 79 12 2 3 2 0 3 94 5 66
2019 CR 67 17 9 3 2 0 1 85 6 384
2019 CR-04 69 16 8 3 3 0 1 86 6 308
2019 CR-05 63 22 8 2 2 0 3 88 3 60
2018 CR 63 20 8 2 5 1 1 85 7 427
2018 CR-04 61 20 8 2 6 1 1 83 8 342
2018 CR-05 71 20 6 0 3 0 0 91 3 66
2017 CR 66 16 7 5 4 0 2 84 9 385
2017 CR-04 66 17 6 5 4 0 2 84 10 322
2017 CR-05 75 14 8 2 0 0 2 90 2 56

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 3 0 0 0 1 21 99 0 366
2020 CR-04 75 3 0 0 0 0 21 100 0 285
2020 CR-05 73 2 2 0 0 2 23 98 0 66
2019 CR 63 3 1 1 0 0 32 97 1 383
2019 CR-04 63 3 2 0 0 0 32 97 0 306
2019 CR-05 62 5 0 2 0 0 32 98 2 60
2018 CR 62 4 1 0 0 0 32 97 1 428
2018 CR-04 61 3 1 1 1 0 33 97 2 344
2018 CR-05 65 6 0 0 0 0 29 100 0 65
2017 CR 62 6 1 1 1 0 30 96 2 385
2017 CR-04 60 5 1 1 0 0 33 96 2 322
2017 CR-05 75 8 0 0 0 0 18 100 0 56

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 77 15 4 2 1 0 2 94 3 366
2020 CR-04 76 16 4 2 0 0 1 93 3 286
2020 CR-05 82 9 3 0 0 0 6 97 0 65
2019 CR 73 14 6 2 1 0 4 91 3 386
2019 CR-04 74 15 5 2 1 0 3 91 3 310
2019 CR-05 73 10 8 0 0 0 8 91 0 59
2018 CR 73 15 4 2 1 1 5 93 3 431
2018 CR-04 72 15 4 2 1 1 5 92 3 346
2018 CR-05 77 14 5 0 0 0 5 95 0 66
2017 CR 72 14 5 1 1 0 7 93 1 384
2017 CR-04 72 14 5 1 1 0 7 93 2 321
2017 CR-05 78 16 2 0 0 0 4 98 0 56

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 15 11 7 6 0 1 76 13 369
2020 CR-04 58 17 12 8 5 0 0 75 13 288
2020 CR-05 67 8 8 3 9 2 5 79 13 66
2019 CR 58 18 8 4 9 0 2 78 13 387
2019 CR-04 57 18 10 4 9 0 2 76 14 310
2019 CR-05 67 18 0 5 5 0 5 89 11 60
2018 CR 55 15 10 7 10 0 3 72 18 432
2018 CR-04 55 15 10 7 10 0 3 72 18 347
2018 CR-05 59 12 8 8 11 0 3 73 19 66
2017 CR 51 20 11 8 6 0 3 74 15 385
2017 CR-04 49 21 12 8 6 0 4 72 15 323
2017 CR-05 65 13 9 6 5 0 2 79 11 55

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 32 12 5 4 0 0 79 9 367
2020 CR-04 44 33 12 6 4 0 0 77 10 286
2020 CR-05 56 32 11 2 0 0 0 88 2 66
2019 CR 51 28 13 3 2 0 3 82 5 386
2019 CR-04 50 29 14 3 2 0 3 81 5 309
2019 CR-05 55 28 8 0 2 2 5 89 2 60
2018 CR 53 28 12 3 2 0 2 83 5 430
2018 CR-04 53 28 12 3 2 0 1 83 5 346
2018 CR-05 49 28 15 5 2 0 2 78 6 65
2017 CR 52 30 8 4 2 0 3 85 7 385
2017 CR-04 49 31 10 4 2 0 3 83 7 322
2017 CR-05 67 22 0 5 2 0 4 93 7 56

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 37 15 6 2 0 0 77 8 369
2020 CR-04 40 36 15 7 2 0 0 76 9 288
2020 CR-05 45 35 17 2 2 0 0 80 3 66

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 38 28 8 4 0 0 60 12 369
2020 CR-04 24 33 30 9 4 0 0 57 13 288
2020 CR-05 18 55 21 5 2 0 0 73 6 66
2019 CR 24 39 28 5 3 0 0 64 8 388
2019 CR-04 25 37 29 6 4 0 0 62 10 311
2019 CR-05 20 53 23 0 3 0 0 73 3 60
2018 CR 22 37 28 9 3 0 0 59 12 433
2018 CR-04 23 35 28 9 3 0 0 59 13 348
2018 CR-05 23 41 27 6 3 0 0 64 9 66
2017 CR 24 35 27 9 5 0 1 60 13 387
2017 CR-04 25 33 28 8 5 0 1 59 14 323
2017 CR-05 25 40 26 9 0 0 0 65 9 57

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 15 36 26 17 0 0 42 22 368
2020 CR-04 8 15 36 24 16 0 0 41 23 287
2020 CR-05 3 12 36 30 18 0 0 48 15 66
2019 CR 7 12 36 27 18 0 0 45 19 385
2019 CR-04 8 12 34 27 19 0 0 46 20 309
2019 CR-05 2 17 44 24 14 0 0 37 19 59
2018 CR 8 14 33 28 17 0 0 45 22 427
2018 CR-04 8 15 32 27 17 0 0 45 24 345
2018 CR-05 10 6 38 30 16 0 0 46 16 63
2017 CR 6 13 36 27 17 0 1 44 20 384
2017 CR-04 7 14 36 27 16 0 0 44 20 320
2017 CR-05 4 11 37 28 19 0 2 48 14 57

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 30 6 4 1 1 0 90 4 368
2020 CR-04 56 31 7 4 1 1 0 88 5 288
2020 CR-05 65 32 2 0 0 2 0 98 0 65
2019 CR 44 36 11 3 3 2 0 83 6 387
2019 CR-04 45 35 11 3 3 3 0 82 7 310
2019 CR-05 40 45 12 2 0 2 0 86 2 60
2018 CR 36 40 13 6 2 3 0 79 8 430
2018 CR-04 35 41 13 6 2 3 0 79 7 345
2018 CR-05 47 35 8 8 2 2 0 83 9 66
2017 CR 31 40 11 9 5 4 0 74 14 387
2017 CR-04 30 41 10 9 6 4 0 74 16 323
2017 CR-05 37 37 16 4 0 7 0 79 4 57

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 28 10 5 2 3 0 83 7 368
2020 CR-04 51 29 11 5 2 3 0 82 7 287
2020 CR-05 58 27 6 6 0 3 0 88 6 66

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 26 7 7 6 1 0 80 13 368
2020 CR-04 51 27 7 8 7 1 0 78 14 287
2020 CR-05 56 26 6 5 5 3 0 84 9 66

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 21 7 4 2 3 0 87 6 366
2020 CR-04 63 21 7 5 2 3 0 87 6 285
2020 CR-05 65 23 3 5 2 3 0 91 6 66

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 25 11 4 4 1 0 81 8 369
2020 CR-04 53 25 12 5 4 1 0 79 9 288
2020 CR-05 62 29 3 3 2 2 0 92 5 66
2019 CR 40 34 12 10 4 1 0 74 14 388
2019 CR-04 40 32 12 11 4 1 0 73 15 311
2019 CR-05 35 45 8 7 5 0 0 80 12 60
2018 CR 31 43 12 7 5 1 0 75 13 431
2018 CR-04 31 41 12 8 6 1 0 74 14 346
2018 CR-05 36 47 6 6 3 2 0 85 9 66
2017 CR 27 40 15 9 7 2 0 68 17 385
2017 CR-04 26 38 15 10 8 2 0 66 18 321
2017 CR-05 32 51 14 2 2 0 0 82 4 57

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 30 6 3 1 0 0 90 4 368
2020 CR-04 58 32 6 3 1 0 0 90 4 287
2020 CR-05 65 27 5 3 0 0 0 92 3 66

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 31 8 1 1 0 0 90 2 368
2020 CR-04 58 31 9 1 1 0 0 89 3 287
2020 CR-05 62 32 5 2 0 0 0 94 2 66

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 33 11 3 1 1 1 84 4 369
2020 CR-04 47 35 13 3 1 0 1 83 4 288
2020 CR-05 59 27 5 5 2 2 2 89 6 66

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 27 9 2 1 1 2 88 3 365
2020 CR-04 59 28 9 2 1 0 1 88 4 287
2020 CR-05 60 25 8 0 0 2 5 92 0 63

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 14 6 0 0 9 6 93 0 369
2020 CR-04 63 15 6 0 0 10 6 93 0 288
2020 CR-05 76 11 5 0 0 6 3 95 0 66

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 67 24 5 2 1 1 0 92 3 369
2020 CR-04 65 25 6 2 1 1 0 91 3 288
2020 CR-05 71 24 2 2 0 2 0 97 2 66

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 23 4 7 4 0 0 85 10 366
2020 CR-04 62 23 4 7 3 0 0 85 10 287
2020 CR-05 63 25 5 3 5 0 0 88 8 64

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 23 4 3 1 0 0 92 4 368
2020 CR-04 68 24 5 3 1 0 0 91 4 287
2020 CR-05 73 21 3 3 0 0 0 94 3 66
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 366
2020 CR-04 7 93 285
2020 CR-05 8 92 66

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 367
2020 CR-04 10 90 287
2020 CR-05 9 91 65
2019 CR 13 87 386
2019 CR-04 12 88 309
2019 CR-05 18 82 60
2017 CR 14 86 386
2017 CR-04 15 85 322
2017 CR-05 9 91 57
2014 CR 19 81 350
2014 CR-04 19 81 288
2014 CR-05 18 82 50

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 47 53 36

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 83 17 35
2019 CR 84 16 51
2019 CR-04 84 16 37
2017 CR 96 4 53
2017 CR-04 96 4 47
2014 CR 79 21 67
2014 CR-04 78 22 55

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 31 3 10 7 0 0 79 17 29
2019 CR 57 29 2 5 7 0 0 86 12 42
2019 CR-04 57 30 3 3 7 0 0 87 10 30
2017 CR 45 41 9 2 4 0 0 86 6 51
2017 CR-04 44 42 10 2 2 0 0 86 4 45
2014 CR 62 19 4 13 0 0 2 83 14 53
2014 CR-04 63 14 5 16 0 0 2 78 17 43

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 26 6 6 2 2 2 86 8 368
2020 CR-04 57 27 5 6 2 2 2 87 8 287
2020 CR-05 52 26 14 2 3 2 3 81 5 66
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 19 62 18 1 77 23 369
2020 CR-04 18 63 18 1 77 23 288
2020 CR-05 24 59 15 2 71 29 66

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 70
2020 CR-04 40 60 53
2020 CR-05 38 63 16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 41 19 13 12 1 4 54 26 69
2020 CR-04 8 40 15 15 13 2 6 52 31 52
2020 CR-05 13 44 31 6 6 0 0 56 13 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 12 30 16 20 19 1 1 43 40 69
2020 CR-04 12 31 15 19 19 2 2 44 40 52
2020 CR-05 6 31 19 25 19 0 0 38 44 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 17 8 5 5 2 12 79 12 369
2020 CR-04 48 16 8 6 6 3 13 76 14 288
2020 CR-05 55 21 8 3 3 0 11 85 7 66
2019 CR 44 19 13 8 8 1 6 68 18 382
2019 CR-04 45 19 12 8 9 1 6 69 18 307
2019 CR-05 34 24 19 10 5 0 8 63 17 59
2018 CR 38 17 18 8 11 1 7 60 21 431
2018 CR-04 38 15 18 10 11 1 7 58 23 347
2018 CR-05 39 21 20 2 14 0 5 63 16 66
Report a problem on this page
Date modified: