2020 Public Service Employee Survey Results for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 39 6 17 8 0 0 69 25 36
2020 PM-03 30 40 10 20 0 0 0 70 20 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 75 11 3 3 3 0 6 91 6 36
2020 PM-03 60 20 10 10 0 0 0 80 10 10
2017 PM 52 41 0 7 0 0 0 93 7 27
2014 PM 56 20 10 11 4 0 0 75 15 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 31 8 11 6 0 0 75 17 36
2020 PM-03 40 30 0 30 0 0 0 70 30 10
2019 PM 22 52 0 26 0 0 0 74 26 27
2017 PM 30 41 7 4 19 0 0 70 22 27
2014 PM 25 39 0 13 22 0 0 65 35 26

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 22 44 11 19 3 0 0 67 22 36
2020 PM-03 30 50 20 0 0 0 0 80 0 10
2019 PM 22 44 4 11 19 0 0 67 30 27
2018 PM 28 28 24 16 4 0 0 56 20 25
2017 PM 15 15 7 37 26 0 0 30 63 27
2014 PM 17 20 8 19 37 0 0 37 55 26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 40 37 17 6 0 0 0 77 6 35
2019 PM 48 36 8 4 0 4 0 88 4 25
2017 PM 27 50 8 8 8 0 0 77 15 26
2014 PM 40 35 3 14 8 0 0 75 22 26

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 58 33 3 6 0 0 0 92 6 36
2020 PM-03 50 40 0 10 0 0 0 90 10 10
2019 PM 52 26 7 7 7 0 0 78 15 27
2018 PM 60 28 8 0 0 0 4 92 0 25
2017 PM 26 30 15 15 11 4 0 58 27 27
2014 PM 26 35 4 16 19 0 0 62 34 26

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 33 8 6 0 0 0 86 6 36
2020 PM-03 50 20 20 10 0 0 0 70 10 10
2019 PM 37 44 7 7 4 0 0 81 11 27
2018 PM 36 52 8 4 0 0 0 88 4 25
2017 PM 30 41 15 7 7 0 0 70 15 27
2014 PM 19 46 11 15 10 0 0 64 25 26

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 36 8 11 3 0 0 78 14 36
2020 PM-03 50 20 20 10 0 0 0 70 10 10
2019 PM 37 33 11 11 7 0 0 70 19 27
2018 PM 44 20 16 16 0 0 4 67 17 25
2017 PM 14 26 26 11 15 4 4 44 28 27
2014 PM 11 30 8 37 15 0 0 41 51 26

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 42 8 6 6 0 0 81 11 36
2020 PM-03 10 60 20 0 10 0 0 70 10 10
2019 PM 37 33 7 15 7 0 0 70 22 27
2018 PM 52 24 12 0 8 0 4 79 8 25
2017 PM 22 33 19 19 7 0 0 55 26 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 39 6 3 0 0 0 92 3 36
2020 PM-03 40 50 10 0 0 0 0 90 0 10
2019 PM 48 37 4 11 0 0 0 85 11 27
2018 PM 56 32 12 0 0 0 0 88 0 25
2017 PM 33 41 15 4 7 0 0 74 11 27
2014 PM 45 34 7 7 4 4 0 82 11 26

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 33 6 11 6 0 0 78 17 36
2020 PM-03 40 30 10 10 10 0 0 70 20 10
2019 PM 37 30 4 15 15 0 0 67 30 27
2018 PM 48 28 12 12 0 0 0 76 12 25
2017 PM 18 30 26 11 15 0 0 48 26 27

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 75 22 3 0 0 0 0 97 0 36
2020 PM-03 60 30 10 0 0 0 0 90 0 10
2019 PM 52 33 7 4 4 0 0 85 7 27
2018 PM 46 38 13 4 0 0 0 83 4 24
2017 PM 46 42 4 4 0 0 4 92 4 26
2014 PM 64 22 6 8 0 0 0 86 8 26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 33 36 19 8 3 0 0 69 11 36
2020 PM-03 20 20 20 30 10 0 0 40 40 10
2019 PM 41 22 11 11 15 0 0 63 26 27
2018 PM 52 16 24 4 4 0 0 68 8 25
2017 PM 23 19 8 35 8 0 8 46 46 26
2014 PM 18 42 13 23 4 0 0 61 26 26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 36 14 6 0 0 0 81 6 36
2020 PM-03 30 20 40 10 0 0 0 50 10 10
2019 PM 44 26 11 4 15 0 0 70 19 27
2018 PM 56 24 12 4 4 0 0 80 8 25
2017 PM 23 30 15 15 12 0 4 56 28 26
2014 PM 34 30 13 11 12 0 0 64 23 26

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 33 14 14 8 0 0 64 22 36
2020 PM-03 20 30 30 10 10 0 0 50 20 10
2019 PM 35 23 15 15 12 0 0 58 27 26
2018 PM 48 12 12 20 8 0 0 60 28 25
2017 PM 19 30 19 12 19 0 0 50 31 26
2014 PM 10 41 10 19 20 0 0 52 38 26

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 54 43 3 0 0 0 0 97 0 35
2020 PM-03 50 40 10 0 0 0 0 90 0 10
2019 PM 41 37 19 0 4 0 0 78 4 27
2018 PM 48 40 8 4 0 0 0 88 4 25
2017 PM 31 46 12 4 8 0 0 77 12 26
2014 PM 42 24 12 16 6 0 0 66 22 26

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 37 20 14 17 11 0 0 57 29 35
2020 PM-03 60 10 0 20 10 0 0 70 30 10
2019 PM 11 41 26 7 11 0 4 54 19 27
2018 PM 16 28 20 20 12 0 4 46 33 25
2017 PM 11 22 26 15 26 0 0 33 41 27
2014 PM 7 24 28 25 17 0 0 30 42 26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 25 22 28 17 6 3 0 23 49 36
2020 PM-03 30 30 30 0 10 0 0 10 60 10
2019 PM 19 15 37 22 7 0 0 30 33 27
2018 PM 17 29 17 21 17 0 0 38 46 24
2017 PM 19 37 33 7 4 0 0 11 55 27
2014 PM 24 45 20 7 4 0 0 11 70 26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 18 3 26 38 15 0 0 53 21 34
2020 PM-03 20 0 20 30 30 0 0 60 20 10
2019 PM 33 11 15 33 4 0 4 38 46 27
2018 PM 25 33 8 17 13 4 0 30 61 24
2017 PM 37 33 18 0 7 4 0 8 73 27
2014 PM 33 33 22 4 8 0 0 12 66 26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 11 22 28 31 8 0 0 39 33 36
2020 PM-03 10 10 40 20 20 0 0 40 20 10
2019 PM 11 11 33 30 11 4 0 42 23 27
2018 PM 8 13 25 38 17 0 0 54 21 24
2017 PM 15 41 7 26 0 4 7 29 62 27
2014 PM 30 21 16 18 11 0 4 30 54 26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 22 17 25 6 0 0 31 53 36
2020 PM-03 40 10 10 30 10 0 0 40 50 10
2019 PM 26 19 30 19 0 4 4 20 48 27
2018 PM 35 13 39 13 0 0 0 13 48 23
2017 PM 37 19 29 7 4 4 0 12 58 27
2014 PM 23 35 23 19 0 0 0 19 59 26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 36 19 8 22 11 3 0 34 57 36
2020 PM-03 30 10 20 20 20 0 0 40 40 10
2019 PM 33 26 30 4 7 0 0 11 59 27
2018 PM 38 33 13 17 0 0 0 17 71 24
2017 PM 31 23 27 4 0 4 12 5 64 26
2014 PM 38 28 23 12 0 0 0 12 66 26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 22 6 36 22 8 6 0 32 29 36
2020 PM-03 10 10 40 10 30 0 0 40 20 10
2019 PM 22 22 41 11 0 4 0 12 46 27
2018 PM 42 21 29 4 4 0 0 8 63 24
2017 PM 45 29 15 4 4 4 0 8 77 27
2014 PM 38 26 21 4 0 6 4 4 72 26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 17 17 25 25 14 3 0 40 34 36
2020 PM-03 10 10 20 30 30 0 0 60 20 10
2019 PM 11 11 30 33 11 0 4 46 23 27
2018 PM 17 13 25 25 21 0 0 46 29 24
2017 PM 19 29 11 22 11 4 4 36 52 27
2014 PM 19 41 16 15 4 6 0 20 63 26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 3 14 26 40 17 0 0 57 17 35
2019 PM 7 19 33 26 11 0 4 38 27 27
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 17 19 14 11 0 8 52 27 36
2020 PM-03 10 20 40 0 10 0 20 38 13 10
2019 PM 35 31 4 15 8 4 4 71 25 26
2018 PM 29 25 17 13 0 8 8 65 15 24
2017 PM 22 11 15 22 22 0 7 36 48 27
2014 PM 11 26 15 22 18 0 8 40 44 26

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 28 11 11 8 0 0 69 19 36
2020 PM-03 30 30 10 20 10 0 0 60 30 10
2019 PM 36 40 12 4 4 0 4 79 8 25
2018 PM 42 25 21 8 0 0 4 70 9 24
2017 PM 41 19 11 7 19 4 0 61 27 27
2014 PM 25 23 8 30 15 0 0 48 44 26

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 33 11 8 6 0 0 75 14 36
2020 PM-03 40 30 30 0 0 0 0 70 0 10
2019 PM 38 27 19 15 0 0 0 65 15 26
2018 PM 46 38 0 13 0 0 4 87 13 24
2017 PM 22 33 7 19 19 0 0 55 37 27
2014 PM 10 39 14 20 17 0 0 49 37 26

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 31 19 6 0 0 0 75 6 36
2020 PM-03 30 30 30 10 0 0 0 60 10 10
2019 PM 38 42 8 4 4 0 4 84 8 26
2018 PM 58 29 4 4 0 0 4 91 4 24

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 19 22 3 3 0 6 71 6 36
2020 PM-03 40 10 40 0 10 0 0 50 10 10
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 67 8 14 0 0 0 11 84 0 36
2020 PM-03 50 10 10 0 0 0 30 86 0 10
2019 PM 52 22 7 0 7 4 7 83 8 27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 63 23 3 11 0 0 0 86 11 35
2020 PM-03 80 20 0 0 0 0 0 100 0 10
2019 PM 63 19 11 7 0 0 0 81 7 27
2018 PM 56 24 8 8 0 0 4 83 8 25
2017 PM 39 38 8 15 0 0 0 77 15 26
2014 PM 26 37 4 11 12 6 4 71 25 26

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 78 17 3 3 0 0 0 94 3 36
2020 PM-03 90 0 10 0 0 0 0 90 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 61 31 3 6 0 0 0 92 6 36
2020 PM-03 70 20 10 0 0 0 0 90 0 10
2019 PM 67 22 7 0 0 4 0 92 0 27
2018 PM 46 42 13 0 0 0 0 88 0 24
2017 PM 48 26 11 4 7 4 0 77 12 27
2014 PM 25 34 8 8 15 6 4 66 25 26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 64 36 36
2020 PM-03 80 20 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 81 6 3 0 0 3 8 97 0 36
2020 PM-03 70 20 0 0 0 0 10 100 0 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 78 14 3 6 0 0 0 92 6 36
2020 PM-03 70 30 0 0 0 0 0 100 0 10
2019 PM 78 7 7 7 0 0 0 85 7 27
2018 PM 60 20 12 4 0 0 4 83 4 25
2017 PM 52 15 19 7 7 0 0 67 15 27
2014 PM 21 30 8 12 29 0 0 52 40 26
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 42 14 11 3 0 0 72 14 36
2020 PM-03 30 30 20 10 10 0 0 60 20 10
2019 PM 30 33 11 15 11 0 0 63 26 27
2018 PM 33 29 29 4 0 0 4 65 4 24
2017 PM 18 30 15 11 22 0 4 50 35 27
2014 PM 12 33 4 26 19 6 0 48 48 26

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 28 36 17 17 3 0 0 64 19 36
2020 PM-03 20 40 20 10 10 0 0 60 20 10
2019 PM 30 33 7 15 15 0 0 63 30 27
2018 PM 29 33 17 13 4 0 4 65 17 24
2017 PM 15 30 12 15 27 0 0 46 42 26
2014 PM 10 38 11 16 19 6 0 52 37 26

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 25 33 17 22 3 0 0 58 25 36
2020 PM-03 20 50 10 10 10 0 0 70 20 10
2019 PM 19 33 15 15 19 0 0 52 33 27
2018 PM 8 42 25 13 4 4 4 55 18 24
2017 PM 11 18 26 22 22 0 0 29 45 27
2014 PM 10 34 8 19 23 6 0 48 44 26

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 25 31 19 22 3 0 0 56 25 36
2020 PM-03 30 20 20 30 0 0 0 50 30 10
2019 PM 19 30 11 15 22 4 0 50 38 27
2018 PM 21 46 13 8 4 4 4 73 14 24
2017 PM 15 22 15 26 22 0 0 37 48 27
2014 PM 10 46 10 18 16 0 0 57 33 26

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 64 14 8 6 3 6 0 82 9 36
2020 PM-03 60 20 10 10 0 0 0 80 10 10
2019 PM 56 26 11 0 0 7 0 88 0 27
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 50 8 0 3 0 0 89 3 36
2020 PM-03 30 60 0 0 10 0 0 90 10 10
2019 PM 44 26 15 7 4 4 0 73 12 27
2018 PM 32 52 8 4 0 0 4 88 4 25
2017 PM 19 37 22 7 7 4 4 60 16 27
2014 PM 33 30 8 12 11 6 0 68 24 26

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 19 36 28 11 6 0 0 56 17 36
2020 PM-03 20 60 10 0 10 0 0 80 10 10
2019 PM 19 41 7 7 19 7 0 64 28 27

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 56 19 17 6 0 3 0 77 6 36
2020 PM-03 50 20 20 10 0 0 0 70 10 10
2019 PM 41 37 11 0 7 4 0 81 8 27
2018 PM 44 48 8 0 0 0 0 92 0 25
2017 PM 41 22 11 11 7 7 0 68 20 27
2014 PM 41 26 11 0 12 10 0 75 13 26

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 28 44 22 0 3 3 0 74 3 36
2020 PM-03 30 40 20 0 10 0 0 70 10 10
2019 PM 26 44 7 7 15 0 0 70 22 27
2018 PM 33 58 4 4 0 0 0 92 4 24

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 25 11 25 22 11 3 3 38 35 36
2020 PM-03 20 10 20 30 20 0 0 30 50 10
2019 PM 12 19 23 19 19 8 0 33 42 26
2018 PM 21 21 33 4 8 8 4 48 14 24
2017 PM 19 12 15 19 27 0 7 33 50 26
2014 PM 8 24 7 15 28 19 0 39 52 26

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 31 11 17 11 0 0 61 28 36
2020 PM-03 40 10 10 10 30 0 0 50 40 10
2019 PM 22 26 15 19 19 0 0 48 37 27
2018 PM 36 36 12 4 8 0 4 75 13 25
2017 PM 22 15 30 15 15 4 0 38 31 27
2014 PM 8 33 11 20 19 6 4 45 43 26

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 36 28 14 8 14 0 0 64 22 36
2020 PM-03 40 10 20 10 20 0 0 50 30 10
2019 PM 22 30 7 15 22 0 4 54 38 27
2018 PM 28 40 8 8 12 0 4 71 21 25
2017 PM 22 22 15 15 19 7 0 48 36 27
2014 PM 10 26 8 26 19 6 4 41 50 26

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 56 17 8 14 0 0 6 76 15 36
2020 PM-03 50 10 10 20 0 0 10 67 22 10
2019 PM 50 23 19 0 8 0 0 73 8 26

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 11 11 14 8 0 3 66 23 36
2020 PM-03 40 20 10 10 20 0 0 60 30 10
2019 PM 35 31 12 0 15 4 4 71 17 26

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 75 11 0 3 6 3 3 91 9 36
2020 PM-03 60 10 0 10 10 10 0 78 22 10
2019 PM 46 27 4 4 8 8 4 83 13 26

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 69 17 3 3 0 0 8 94 3 36
2020 PM-03 80 10 0 0 0 0 10 100 0 10
2019 PM 48 20 0 8 8 8 8 81 19 25

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 31 17 14 3 3 0 65 18 35
2020 PM-03 30 30 20 10 0 10 0 67 11 10
2019 PM 22 33 15 19 7 4 0 58 27 27
2018 PM 33 21 29 4 8 0 4 57 13 24
2017 PM 22 22 30 15 7 4 0 46 23 27

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 36 14 3 3 3 0 80 6 36
2020 PM-03 40 10 30 0 10 10 0 56 11 10
2019 PM 41 33 11 7 0 7 0 80 8 27
2018 PM 46 42 8 0 0 0 4 91 0 24
2017 PM 37 30 22 4 4 4 0 69 8 27
2014 PM 29 24 14 16 8 10 0 59 26 26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 50 33 14 0 0 3 0 86 0 36
2020 PM-03 50 30 10 0 0 10 0 89 0 10
2019 PM 48 30 11 4 0 7 0 84 4 27
2018 PM 48 43 4 4 0 0 0 91 4 23
2017 PM 41 29 7 7 7 4 4 76 16 27
2014 PM 34 22 17 8 8 12 0 63 18 26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 28 25 0 0 6 0 74 0 36
2020 PM-03 30 20 30 0 0 20 0 63 0 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 39 11 3 0 0 3 86 3 36
2020 PM-03 30 50 20 0 0 0 0 80 0 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 42 6 3 3 0 0 89 6 36
2020 PM-03 50 30 10 0 10 0 0 80 10 10
2019 PM 44 33 4 11 7 0 0 78 19 27
2018 PM 67 21 8 4 0 0 0 88 4 24
2017 PM 29 45 15 7 4 0 0 74 11 27
2014 PM 25 34 21 8 12 0 0 60 20 26

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 33 42 8 14 3 0 0 75 17 36
2020 PM-03 40 30 10 10 10 0 0 70 20 10
2019 PM 27 35 8 15 12 4 0 64 28 26
2018 PM 33 33 17 13 0 0 4 70 13 24
2017 PM 7 37 22 11 15 7 0 48 28 27
2014 PM 19 26 21 8 26 0 0 45 34 26

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 40 37 11 9 3 0 0 77 11 35
2020 PM-03 50 20 10 10 10 0 0 70 20 10
2019 PM 37 26 7 19 7 4 0 65 27 27
2018 PM 38 33 13 13 0 0 4 74 13 24
2017 PM 11 41 22 11 15 0 0 52 26 27
2014 PM 19 38 9 12 23 0 0 57 34 26

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 56 17 14 3 6 6 0 76 9 36
2020 PM-03 60 0 20 0 10 10 0 67 11 10
2019 PM 46 23 8 8 8 8 0 75 17 26
2018 PM 39 30 22 0 0 9 0 76 0 23
2017 PM 11 37 30 11 7 4 0 50 19 27
2014 PM 26 8 24 4 31 6 0 37 38 26
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 PM 19 31 50 36
2020 PM-03 20 20 60 10
2019 PM 30 26 44 27
2018 PM 28 24 48 25
2017 PM 37 37 26 27
2014 PM 44 30 25 26

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 10 50 30 0 0 10 10
2014 PM 9 14 60 9 9999 9 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 0 100 25

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 19 28 25 8 3 11 6 57 13 36
2020 PM-03 10 20 40 10 0 20 0 38 13 10
2019 PM 19 19 26 11 11 15 0 43 26 27
2018 PM 17 21 38 13 4 4 4 41 18 24
2017 PM 7 7 15 11 26 15 18 22 56 27
2014 PM 15 10 20 11 16 25 4 35 37 26

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 33 14 3 3 6 3 79 6 36
2020 PM-03 40 10 10 10 10 20 0 63 25 10
2019 PM 33 26 11 11 7 11 0 67 21 27
2018 PM 33 29 25 8 0 0 4 65 9 24
2017 PM 19 15 15 15 22 11 4 39 43 27
2014 PM 19 33 12 11 8 18 0 63 23 26
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 25 22 31 3 0 11 8 59 3 36
2020 PM-03 20 20 30 10 0 20 0 50 13 10
2019 PM 19 15 26 7 4 30 0 47 16 27
2018 PM 21 13 29 4 0 29 4 50 6 24
2017 PM 19 7 15 15 7 29 7 41 35 27
2014 PM 7 16 19 12 4 39 4 40 28 26

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 25 19 3 0 8 3 75 3 36
2020 PM-03 50 10 10 10 0 20 0 75 13 10
2019 PM 30 19 15 4 7 26 0 65 15 27
2018 PM 29 38 25 0 0 4 4 73 0 24
2017 PM 20 16 12 16 8 24 4 50 33 25
2014 PM 11 26 23 8 8 24 0 49 21 26
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 33 25 11 17 14 0 0 58 31 36
2020 PM-03 30 20 10 10 30 0 0 50 40 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 36 25 17 11 11 0 0 61 22 36
2020 PM-03 20 40 30 10 0 0 0 60 10 10
2019 PM 15 30 19 11 26 0 0 44 37 27
2018 PM 21 17 17 17 25 0 4 39 43 24
2017 PM 19 15 8 27 31 0 0 34 58 26

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 17 33 11 19 19 0 0 50 39 36
2020 PM-03 10 30 30 10 20 0 0 40 30 10
2019 PM 4 37 26 22 11 0 0 41 33 27
2018 PM 13 25 33 13 17 0 0 38 29 24
2017 PM 4 19 30 12 35 0 0 23 46 26

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 22 28 14 14 22 0 0 50 36 36
2020 PM-03 20 30 20 10 20 0 0 50 30 10
2019 PM 4 42 12 27 15 0 0 46 42 26
2018 PM 8 25 29 29 8 0 0 33 38 24
2017 PM 12 15 38 23 12 0 0 27 35 26

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 11 22 19 14 33 0 0 33 47 36
2020 PM-03 10 0 40 0 50 0 0 10 50 10
2019 PM 4 15 33 19 30 0 0 19 48 27
2018 PM 0 21 25 21 29 0 4 22 52 24
2017 PM 4 4 22 19 48 0 4 8 70 27

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 49 29 9 3 9 0 3 79 12 35
2020 PM-03 40 40 10 0 0 0 10 89 0 10
2019 PM 48 26 11 4 0 0 11 83 4 27
2018 PM 50 8 17 4 4 0 17 70 10 24
2017 PM 38 27 4 0 4 0 27 89 5 26

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 36 28 14 17 6 0 0 64 22 36
2020 PM-03 50 10 30 0 10 0 0 60 10 10
2019 PM 22 41 19 7 7 0 4 65 15 27
2018 PM 42 8 17 25 8 0 0 50 33 24
2017 PM 37 26 15 7 15 0 0 63 22 27

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 33 19 19 11 17 0 0 53 28 36
2020 PM-03 60 10 10 20 0 0 0 70 20 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 39 22 8 0 0 0 69 8 36
2020 PM-03 30 40 30 0 0 0 0 70 0 10
2019 PM 30 30 22 4 15 0 0 59 19 27
2018 PM 48 28 16 4 0 0 4 79 4 25
2017 PM 33 30 11 15 11 0 0 63 26 27

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 19 31 19 14 17 0 0 50 31 36
2020 PM-03 10 20 40 10 20 0 0 30 30 10
2019 PM 22 41 11 11 15 0 0 63 26 27
2018 PM 20 28 24 8 16 0 4 50 25 25
2017 PM 15 37 26 7 15 0 0 52 22 27

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 33 17 11 8 0 0 64 19 36
2020 PM-03 30 40 20 10 0 0 0 70 10 10
2019 PM 35 42 4 0 19 0 0 77 19 26
2018 PM 40 36 4 4 8 0 8 83 13 25
2017 PM 37 22 22 7 11 0 0 59 19 27

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 17 14 14 3 0 0 69 17 36
2020 PM-03 60 0 30 10 0 0 0 60 10 10
2019 PM 44 33 4 4 11 4 0 81 15 27

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 25 28 11 6 0 0 56 17 36
2020 PM-03 0 40 40 10 10 0 0 40 20 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 31 14 6 8 3 0 71 14 36
2020 PM-03 50 10 20 10 0 10 0 67 11 10
2019 PM 41 44 11 4 0 0 0 85 4 27
2018 PM 40 28 8 12 8 0 4 71 21 25
2017 PM 37 33 11 4 11 4 0 73 15 27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 50 31 3 17 0 0 0 81 17 36
2020 PM-03 40 50 0 10 0 0 0 90 10 10
2019 PM 48 44 7 0 0 0 0 93 0 27
2018 PM 48 20 16 4 4 0 8 74 9 25
2017 PM 63 11 4 11 7 0 4 77 19 27

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 37 31 11 20 0 0 0 69 20 35
2020 PM-03 40 40 10 10 0 0 0 80 10 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 67 22 6 0 0 3 3 94 0 36
2020 PM-03 70 20 10 0 0 0 0 90 0 10
2019 PM 67 22 0 7 0 4 0 92 8 27
2018 PM 60 12 8 0 4 0 16 86 5 25

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 75 6 11 0 0 0 8 88 0 36
2020 PM-03 60 10 20 0 0 0 10 78 0 10
2019 PM 67 15 11 0 4 0 4 85 4 27
2018 PM 72 8 8 0 0 0 12 91 0 25
2017 PM 59 7 11 11 7 0 4 69 19 27

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 69 19 6 0 0 0 6 94 0 36
2020 PM-03 100 0 0 0 0 0 0 100 0 10
2019 PM 56 19 11 7 4 0 4 77 12 27
2018 PM 52 16 20 4 0 0 8 74 4 25
2017 PM 48 30 7 0 7 4 4 84 8 27

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 63 14 14 3 0 0 6 82 3 35
2020 PM-03 70 0 20 10 0 0 0 70 10 10
2019 PM 59 11 11 7 7 0 4 73 15 27
2018 PM 56 12 12 8 0 0 12 77 9 25
2017 PM 55 15 11 4 11 0 4 73 15 27

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 61 8 8 3 0 0 19 86 3 36
2020 PM-03 70 10 0 0 0 0 20 100 0 10
2019 PM 67 11 4 0 0 0 19 95 0 27
2018 PM 54 8 4 4 0 0 29 88 6 24
2017 PM 41 7 0 4 0 0 48 93 7 27

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 64 11 11 6 3 0 6 79 9 36
2020 PM-03 70 10 10 10 0 0 0 80 10 10
2019 PM 56 22 11 4 4 0 4 81 8 27
2018 PM 48 20 8 4 4 0 16 81 10 25
2017 PM 59 19 0 0 11 0 11 87 13 27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 69 8 11 0 3 0 8 85 3 36
2020 PM-03 60 10 20 0 0 0 10 78 0 10
2019 PM 74 15 0 0 7 0 4 92 8 27
2018 PM 64 8 8 8 8 0 4 75 17 25
2017 PM 63 19 0 4 4 4 7 92 8 27

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 31 14 8 3 0 0 75 11 36
2020 PM-03 40 10 30 20 0 0 0 50 20 10
2019 PM 30 22 26 7 11 0 4 54 19 27
2018 PM 48 16 8 8 12 0 8 70 22 25
2017 PM 33 33 11 4 11 0 7 72 16 27

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 50 8 6 3 0 3 83 9 36
2020 PM-03 20 50 0 10 10 0 10 78 22 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 6 46 29 11 9 0 0 51 20 35
2019 PM 11 37 26 26 0 0 0 48 26 27
2018 PM 17 25 38 4 17 0 0 42 21 24
2017 PM 4 15 41 19 19 4 0 19 39 27

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 19 17 36 22 6 0 0 28 36 36
2020 PM-03 20 10 30 30 10 0 0 40 30 10
2019 PM 7 26 48 7 11 0 0 19 33 27
2018 PM 17 21 29 13 21 0 0 33 38 24
2017 PM 15 19 48 15 0 4 0 15 35 27

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 36 39 17 8 0 0 0 75 8 36
2020 PM-03 30 40 20 10 0 0 0 70 10 10
2019 PM 38 31 19 8 0 4 0 72 8 26
2018 PM 42 38 8 8 0 0 4 83 9 24
2017 PM 41 22 15 7 11 4 0 65 19 27

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 19 22 6 0 8 0 70 6 36
2020 PM-03 30 20 20 10 0 20 0 63 13 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 56 25 8 11 0 0 0 81 11 36
2020 PM-03 60 20 20 0 0 0 0 80 0 10

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 64 25 8 0 0 0 3 91 0 36
2020 PM-03 80 10 0 0 0 0 10 100 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 22 33 19 19 3 3 0 57 23 36
2020 PM-03 30 20 20 10 10 10 0 56 22 10
2019 PM 11 30 11 33 15 0 0 41 48 27
2018 PM 25 25 25 13 8 0 4 52 22 24
2017 PM 11 41 11 15 22 0 0 52 37 27

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 47 11 3 0 0 0 86 3 36
2020 PM-03 50 50 0 0 0 0 0 100 0 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 50 6 6 0 0 0 89 6 36
2020 PM-03 30 70 0 0 0 0 0 100 0 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 33 42 8 11 0 0 6 79 12 36
2020 PM-03 30 40 20 0 0 0 10 78 0 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 39 8 6 0 0 0 86 6 36
2020 PM-03 50 50 0 0 0 0 0 100 0 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 69 20 3 0 0 3 6 97 0 35

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 36 8 3 0 6 0 88 3 36
2020 PM-03 30 60 0 0 0 10 0 100 0 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 61 25 8 3 0 3 0 89 3 36
2020 PM-03 60 20 10 0 0 10 0 89 0 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 61 33 6 0 0 0 0 94 0 36
2020 PM-03 60 30 10 0 0 0 0 90 0 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 8 92 36
2020 PM-03 0 100 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 31 69 36
2020 PM-03 30 70 10
2019 PM 33 67 27
2017 PM 41 59 27
2014 PM 22 78 26

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 36 64 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 91 9 11
2017 PM 64 36 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 50 40 10 0 0 0 0 90 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 72 14 3 8 0 3 0 89 9 36
2020 PM-03 80 10 0 0 0 10 0 100 0 10
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 50 8 0 55 45 36
2020 PM-03 40 50 10 0 56 44 10

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 13 87 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 0 33 20 33 7 0 7 36 43 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 7 27 7 33 27 0 0 33 60 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 50 11 6 14 17 3 0 63 31 36
2020 PM-03 30 20 0 20 20 10 0 56 44 10
2019 PM 30 11 26 7 22 0 4 42 31 27
2018 PM 32 8 12 12 16 4 16 50 35 25
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