2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - SW

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	25	53	5	15	2	0	0	78	17	59
2020	SW-02	27	47	7	20	0	0	0	73	20	45

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	64	21	5	7	2	0	2	86	9	58
2020	SW-02	61	20	7	7	2	0	2	84	9	44
2017	SW	64	24	5	5	0	2	0	90	5	58
2017	SW-02	62	29	2	4	0	2	0	93	5	45
2014	SW	69	19	4	7	0	0	1	89	7	73
2014	SW-02	70	19	5	5	0	0	2	90	5	62

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	49	31	10	5	3	2	81	9	59
2020	SW-02	53	29	11	2	2	2	84	5	45
2019	SW	46	40	3	6	5	0	86	11	65
2019	SW-02	46	39	4	4	7	0	85	11	46
2017	SW	33	29	12	12	14	0	62	26	58
2017	SW-02	31	29	11	16	13	0	60	29	45
2014	SW	46	29	3	12	11	0	74	23	73
2014	SW-02	43	28	3	14	11	0	71	26	62

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	36	37	7	15	5	73	20	59
2020	SW-02	38	31	7	18	7	69	24	45
2019	SW	28	37	14	17	5	65	22	65
2019	SW-02	33	33	15	15	4	65	20	46
2018	SW	36	34	14	14	2	70	16	56
2018	SW-02	38	33	18	13	0	70	13	40
2017	SW	24	45	14	10	7	69	17	58
2017	SW-02	27	42	18	7	7	69	13	45
2014	SW	16	48	9	19	8	64	26	73
2014	SW-02	18	46	11	21	5	64	26	62

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	34	36	12	15	2	2	71	17	59
2020	SW-02	36	33	11	16	2	2	70	18	45
2019	SW	40	30	11	14	3	2	71	18	63
2019	SW-02	40	29	13	11	4	2	70	16	45
2017	SW	36	38	9	12	5	0	74	17	58
2017	SW-02	36	33	11	16	4	0	69	20	45
2014	SW	37	40	9	11	3	0	77	14	73
2014	SW-02	35	41	8	13	3	0	76	16	62

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	41	27	7	14	12	68	25	59
2020	SW-02	36	27	7	16	16	62	31	45
2019	SW	40	37	11	6	6	77	12	65
2019	SW-02	41	35	11	7	7	76	13	46
2018	SW	34	34	13	14	5	68	20	56
2018	SW-02	28	40	15	10	8	68	18	40
2017	SW	26	36	15	9	14	62	22	58
2017	SW-02	24	38	18	4	16	62	20	45
2014	SW	27	49	5	9	9	76	18	73
2014	SW-02	27	49	6	11	6	76	18	62

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	53	34	8	3	2	86	5	59
2020	SW-02	47	38	11	2	2	84	4	45
2019	SW	60	32	5	2	2	92	3	65
2019	SW-02	59	35	4	0	2	93	2	46
2018	SW	55	39	5	0	0	95	0	56
2018	SW-02	50	43	8	0	0	93	0	40
2017	SW	50	38	9	3	0	88	3	58
2017	SW-02	49	38	11	2	0	87	2	45
2014	SW	48	45	3	1	3	93	4	73
2014	SW-02	45	47	3	2	3	92	5	62

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	22	27	15	20	15	49	36	59
2020	SW-02	20	29	13	22	16	49	38	45
2019	SW	25	32	20	12	11	57	23	65
2019	SW-02	24	35	24	9	9	59	17	46
2018	SW	14	21	29	21	14	36	36	56
2018	SW-02	10	20	25	28	18	30	45	40
2017	SW	19	23	17	24	17	42	41	58
2017	SW-02	22	13	18	24	22	36	47	45
2014	SW	24	36	8	22	10	60	32	73
2014	SW-02	22	36	10	22	10	58	32	62

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	53	34	5	5	3	86	8	59
2020	SW-02	60	27	4	4	4	87	9	45
2019	SW	48	34	9	8	0	83	8	64
2019	SW-02	49	36	7	9	0	84	9	45
2018	SW	39	38	13	9	2	77	11	56
2018	SW-02	38	38	10	13	3	75	15	40
2017	SW	36	50	9	5	0	86	5	58
2017	SW-02	40	47	7	7	0	87	7	45

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	52	33	10	0	5	0	0	84	5	58
2020	SW-02	43	39	11	0	7	0	0	82	7	44
2019	SW	47	45	2	2	3	2	0	94	5	64
2019	SW-02	47	44	2	2	2	2	0	93	5	45
2018	SW	50	37	7	6	0	0	0	87	6	54
2018	SW-02	51	38	5	5	0	0	0	90	5	39
2017	SW	41	48	5	3	0	0	2	91	3	58
2017	SW-02	42	47	4	4	0	0	2	91	5	45
2014	SW	46	37	8	3	6	0	0	83	9	73
2014	SW-02	47	38	7	3	5	0	0	85	8	62

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	32	32	15	14	7	64	20	59
2020	SW-02	29	33	13	16	9	62	24	45
2019	SW	34	35	12	12	6	69	18	65
2019	SW-02	37	33	13	13	4	70	17	46
2018	SW	20	33	13	22	11	54	33	54
2018	SW-02	18	31	15	23	13	49	36	39
2017	SW	23	37	16	10	14	60	24	57
2017	SW-02	20	36	16	11	16	57	27	44

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	73	25	2	0	0	98	0	59
2020	SW-02	69	31	0	0	0	100	0	45
2019	SW	65	31	3	0	2	95	2	65
2019	SW-02	65	30	2	0	2	96	2	46
2018	SW	63	35	2	0	0	98	0	54
2018	SW-02	56	41	3	0	0	97	0	39
2017	SW	74	24	2	0	0	98	0	57
2017	SW-02	70	27	2	0	0	98	0	44
2014	SW	78	17	2	1	1	95	3	73
2014	SW-02	80	14	3	2	2	94	3	62

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	24	29	15	14	19	53	32	59
2020	SW-02	20	29	13	16	22	49	38	45
2019	SW	25	40	5	20	11	65	31	65
2019	SW-02	22	39	4	22	13	61	35	46
2018	SW	15	28	22	17	19	43	35	54
2018	SW-02	13	23	26	15	23	36	38	39
2017	SW	17	37	14	17	14	55	31	57
2017	SW-02	18	36	9	18	18	55	36	44
2014	SW	12	32	7	24	25	44	49	73
2014	SW-02	14	28	8	23	26	43	49	62

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	27	29	12	20	12	56	32	59
2020	SW-02	22	22	16	24	16	44	40	45
2019	SW	22	31	17	22	9	52	31	65
2019	SW-02	20	26	22	22	11	46	33	46
2018	SW	20	17	19	20	24	37	44	54
2018	SW-02	18	13	15	23	31	31	54	39
2017	SW	17	28	23	10	21	46	31	57
2017	SW-02	18	25	18	14	25	43	39	44
2014	SW	15	32	17	19	17	47	36	73
2014	SW-02	18	27	19	19	18	44	37	62

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	37	37	9	12	5	74	18	57
2020	SW-02	33	35	12	14	7	67	21	43
2019	SW	38	36	14	9	3	73	13	64
2019	SW-02	33	40	11	13	2	73	16	45
2018	SW	24	30	17	17	13	54	30	54
2018	SW-02	23	26	15	21	15	49	36	39
2017	SW	21	46	9	12	12	67	24	57
2017	SW-02	20	43	7	14	16	64	30	44
2014	SW	23	44	17	4	12	67	16	73
2014	SW-02	22	43	19	5	11	65	16	62

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	55	29	12	2	2	0	84	3	58
2020	SW-02	50	32	14	2	2	0	82	5	44
2019	SW	52	32	12	3	0	0	85	3	65
2019	SW-02	54	33	11	2	0	0	87	2	46
2018	SW	39	50	6	6	0	0	89	6	54
2018	SW-02	33	56	5	5	0	0	90	5	39
2017	SW	43	39	18	0	0	0	82	0	56
2017	SW-02	42	37	21	0	0	0	79	0	43
2014	SW	49	37	6	1	5	1	87	6	72
2014	SW-02	45	41	7	2	3	2	88	5	62

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	34	32	14	8	12	66	20	59
2020	SW-02	38	24	13	11	13	62	24	45
2019	SW	38	27	22	6	6	65	13	63
2019	SW-02	29	33	27	2	9	62	11	45
2018	SW	42	26	18	7	7	68	14	57
2018	SW-02	34	29	20	7	10	63	17	41
2017	SW	35	34	21	7	3	69	10	58
2017	SW-02	36	38	16	7	4	73	11	45
2014	SW	36	38	20	4	1	74	5	73
2014	SW-02	34	37	22	5	2	71	6	62

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	12	19	29	29	12	0	41	31	59
2020	SW-02	16	22	27	22	13	0	36	38	45
2019	SW	5	32	23	26	14	0	40	37	65
2019	SW-02	7	37	17	24	15	0	39	43	46
2018	SW	7	20	35	22	16	0	38	27	55
2018	SW-02	10	23	30	23	15	0	38	33	40
2017	SW	9	24	28	26	10	3	37	34	58
2017	SW-02	7	24	29	27	11	2	39	32	45
2014	SW	8	21	28	31	12	0	43	29	73
2014	SW-02	8	21	30	27	14	0	41	29	62

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	19	12	31	24	15	0	0	39	31	59
2020	SW-02	20	13	31	20	16	0	0	36	33	45
2019	SW	17	31	30	8	14	0	0	22	48	64
2019	SW-02	16	40	27	7	11	0	0	18	56	45
2018	SW	25	18	31	18	7	0	0	25	44	55
2018	SW-02	25	20	33	20	3	0	0	23	45	40
2017	SW	15	22	33	21	7	0	2	28	38	58
2017	SW-02	18	18	36	20	9	0	0	29	36	45
2014	SW	10	26	29	20	14	1	0	34	36	73
2014	SW-02	8	27	30	22	11	2	0	34	36	62

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	22	16	19	28	14	2	0	42	39	58
2020	SW-02	24	20	18	22	16	0	0	38	44	45
2019	SW	20	34	26	2	15	2	2	17	56	65
2019	SW-02	22	41	22	2	11	0	2	13	64	46
2018	SW	25	20	20	24	9	0	2	33	46	55
2018	SW-02	30	18	18	28	5	0	3	33	49	40
2017	SW	12	24	28	22	10	2	2	34	38	58
2017	SW-02	11	29	27	20	11	2	0	32	41	45
2014	SW	20	26	28	16	5	4	0	22	48	72
2014	SW-02	18	29	26	17	5	5	0	23	50	61

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	2	8	24	44	20	2	0	66	10	59
2020	SW-02	2	9	22	40	24	2	0	66	11	45
2019	SW	2	8	32	31	26	0	2	58	9	65
2019	SW-02	2	9	37	26	24	0	2	51	11	46
2018	SW	4	15	20	47	13	0	2	61	19	55
2018	SW-02	3	15	18	50	13	0	3	64	18	40
2017	SW	3	9	28	33	22	0	5	58	13	58
2017	SW-02	4	4	31	31	24	0	4	58	9	45
2014	SW	4	7	26	43	20	0	0	63	11	70
2014	SW-02	2	3	28	47	20	0	0	67	5	59

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	14	20	31	24	12	0	0	36	34	59
2020	SW-02	13	22	29	24	11	0	0	36	36	45
2019	SW	18	20	32	17	8	3	2	26	40	65
2019	SW-02	17	24	33	13	9	2	2	23	43	46
2018	SW	16	22	29	16	13	2	2	30	40	55
2018	SW-02	18	25	33	13	10	0	3	23	44	40
2017	SW	17	17	26	19	19	0	2	38	35	58
2017	SW-02	16	20	24	20	20	0	0	40	36	45
2014	SW	9	18	28	24	16	4	1	42	28	73
2014	SW-02	8	18	28	24	16	5	2	42	27	62

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	19	14	24	32	12	0	0	44	32	59
2020	SW-02	20	13	22	31	13	0	0	44	33	45
2019	SW	18	32	29	14	6	0	0	20	51	65
2019	SW-02	17	37	28	11	7	0	0	17	54	46
2018	SW	17	26	20	22	11	2	2	35	44	54
2018	SW-02	18	28	18	23	13	0	0	36	46	39
2017	SW	7	30	28	19	14	2	2	34	38	58
2017	SW-02	7	27	31	18	16	2	0	34	34	45
2014	SW	7	16	38	24	12	1	1	37	24	73
2014	SW-02	6	19	37	24	11	2	0	36	26	62

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	17	17	32	24	8	0	2	33	34	59
2020	SW-02	20	16	38	20	7	0	0	27	36	45
2019	SW	20	17	35	6	17	2	3	24	39	65
2019	SW-02	22	17	37	4	13	2	4	19	42	46
2018	SW	20	27	20	22	9	2	0	31	48	55
2018	SW-02	23	33	20	15	8	3	0	23	56	40
2017	SW	9	29	33	17	9	2	2	27	39	58
2017	SW-02	9	24	36	20	9	2	0	30	34	45
2014	SW	20	12	42	14	5	3	4	21	34	73
2014	SW-02	22	12	39	14	6	3	3	22	37	62

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	10	24	42	17	7	24	34	59
2020	SW-02	11	22	44	13	9	22	33	45
2019	SW	15	15	37	23	9	32	31	65
2019	SW-02	15	15	39	20	11	30	30	46

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	14	31	20	15	20	0	0	44	36	59
2020	SW-02	9	27	22	18	24	0	0	36	42	45
2019	SW	15	31	12	22	18	2	0	47	41	65
2019	SW-02	15	30	15	22	17	0	0	46	39	46
2018	SW	13	21	16	25	25	0	0	34	50	56
2018	SW-02	10	20	15	29	27	0	0	29	56	41
2017	SW	14	26	10	19	26	5	0	42	47	58
2017	SW-02	13	18	11	24	29	4	0	33	56	45
2014	SW	18	28	16	20	15	1	1	48	36	73
2014	SW-02	14	28	14	24	16	2	2	44	41	62

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	22	41	3	14	20	0	63	34	59
2020	SW-02	16	40	4	16	24	0	56	40	45
2019	SW	32	34	5	14	15	0	66	29	65
2019	SW-02	35	35	7	13	11	0	70	24	46
2018	SW	18	21	18	21	21	0	39	43	56
2018	SW-02	15	17	17	29	22	0	32	51	41
2017	SW	17	35	10	15	22	0	52	38	58
2017	SW-02	20	27	11	16	27	0	47	42	45
2014	SW	29	31	12	16	11	1	61	27	73
2014	SW-02	26	30	14	19	11	0	56	30	62

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	37	37	5	10	10	75	20	59
2020	SW-02	33	40	7	9	11	73	20	45
2019	SW	32	48	5	12	3	80	15	65
2019	SW-02	28	54	4	13	0	83	13	46
2018	SW	29	41	11	13	7	70	20	56
2018	SW-02	24	41	12	12	10	66	22	41
2017	SW	31	33	13	14	9	65	23	57
2017	SW-02	27	34	11	16	11	61	27	44
2014	SW	37	40	8	11	4	77	15	73
2014	SW-02	33	41	10	11	5	74	16	62

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	38	38	9	7	9	76	16	58
2020	SW-02	36	36	11	7	9	73	16	44
2019	SW	37	40	14	6	3	77	9	65
2019	SW-02	37	39	17	7	0	76	7	46
2018	SW	21	48	16	11	4	70	14	56
2018	SW-02	20	44	17	15	5	63	20	41

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	42	29	10	7	7	2	3	75	14	59
2020	SW-02	42	29	9	9	7	2	2	74	16	45

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	34	29	19	10	7	0	0	64	17	58
2020	SW-02	30	23	25	14	9	0	0	52	23	44
2019	SW	45	22	22	3	3	2	5	70	7	65
2019	SW-02	48	22	20	4	2	0	4	73	7	46

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	31	26	14	16	14	0	0	57	29	58
2020	SW-02	27	30	11	16	16	0	0	57	32	44
2019	SW	34	31	17	6	6	5	2	69	13	65
2019	SW-02	39	28	17	9	2	2	2	70	11	46
2018	SW	21	43	18	13	5	0	0	64	18	56
2018	SW-02	20	43	18	13	8	0	0	63	20	40
2017	SW	22	33	19	14	10	0	2	56	24	58
2017	SW-02	24	33	18	13	9	0	2	59	23	45
2014	SW	27	31	13	19	10	0	0	58	29	73
2014	SW-02	26	27	15	22	10	0	0	52	32	62

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	39	21	12	7	18	0	4	62	25	57
2020	SW-02	35	23	12	7	19	0	5	61	27	43

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	32	39	9	7	11	2	2	73	18	57
2020	SW-02	33	35	9	9	9	2	2	71	20	43
2019	SW	38	32	5	17	3	3	2	74	21	65
2019	SW-02	43	35	2	17	0	0	2	80	18	46
2018	SW	30	38	20	7	5	0	0	68	13	56
2018	SW-02	25	35	25	10	5	0	0	60	15	40
2017	SW	29	33	16	14	7	0	2	63	21	58
2017	SW-02	29	31	11	18	9	0	2	61	27	45
2014	SW	32	30	5	16	16	1	0	63	32	73
2014	SW-02	32	26	6	19	16	2	0	58	35	62

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	48	52	58
2020	SW-02	48	52	44

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	51	20	7	5	10	2	5	76	16	59
2020	SW-02	51	16	7	7	13	2	4	71	21	45

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	29	34	7	8	20	0	2	64	29	59
2020	SW-02	29	27	9	11	22	0	2	57	34	45
2019	SW	38	22	17	9	11	2	2	62	21	65
2019	SW-02	41	22	15	9	11	0	2	64	20	46
2018	SW	25	27	16	16	16	0	0	52	32	56
2018	SW-02	20	28	10	23	20	0	0	48	43	40
2017	SW	33	24	15	10	14	0	3	59	25	58
2017	SW-02	31	27	16	7	16	0	4	60	23	45
2014	SW	34	23	8	18	17	0	0	57	35	73
2014	SW-02	30	23	10	19	18	0	0	53	37	62

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	38	21	12	7	19	3	61	27	58
2020	SW-02	36	20	11	7	23	2	58	30	44
2019	SW	26	32	22	14	5	2	59	19	65
2019	SW-02	28	28	24	13	4	2	58	18	46
2018	SW	26	33	7	14	14	5	63	30	57
2018	SW-02	24	32	10	15	15	5	59	31	41
2017	SW	24	33	15	19	5	3	59	25	58
2017	SW-02	22	33	16	20	4	4	58	26	45
2014	SW	31	19	22	8	16	4	52	25	73
2014	SW-02	32	14	26	10	13	5	49	24	62

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	28	28	10	10	24	0	55	34	58
2020	SW-02	23	27	11	11	27	0	50	39	44
2019	SW	22	30	20	17	9	2	52	27	64
2019	SW-02	22	27	24	16	9	2	50	25	45
2018	SW	25	28	12	21	14	0	53	35	57
2018	SW-02	20	27	15	22	17	0	46	39	41
2017	SW	21	33	12	21	14	0	53	35	58
2017	SW-02	18	36	9	22	16	0	53	38	45
2014	SW	23	22	22	15	16	3	46	31	73
2014	SW-02	24	19	25	14	14	3	45	30	62

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	22	28	16	9	21	5	53	31	58
2020	SW-02	20	25	16	9	25	5	48	36	44
2019	SW	17	23	29	17	12	2	41	30	65
2019	SW-02	20	22	26	20	11	2	42	31	46
2018	SW	21	27	18	21	13	0	48	34	56
2018	SW-02	20	20	23	23	15	0	40	38	40
2017	SW	17	24	17	28	12	2	42	41	58
2017	SW-02	16	29	13	27	13	2	45	41	45
2014	SW	15	26	29	15	16	0	41	31	73
2014	SW-02	16	26	33	13	13	0	42	26	62

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	17	31	16	12	24	0	48	36	58
2020	SW-02	18	27	14	9	32	0	45	41	44
2019	SW	18	31	17	22	12	0	49	34	65
2019	SW-02	20	30	17	22	11	0	50	33	46
2018	SW	21	21	14	20	21	2	44	42	56
2018	SW-02	18	18	18	20	25	3	36	46	40
2017	SW	17	31	7	17	24	3	50	43	58
2017	SW-02	16	29	7	18	27	4	47	47	45
2014	SW	20	24	20	14	21	0	45	35	73
2014	SW-02	19	24	22	15	19	0	43	35	62

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	20	15	5	15	15	27	2	50	43	59
2020	SW-02	18	11	7	16	18	29	2	42	48	45
2019	SW	15	14	22	11	11	20	8	40	30	65
2019	SW-02	13	13	20	13	9	24	9	39	32	46

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	22	47	17	10	3	0	69	14	59
2020	SW-02	18	49	16	13	4	0	67	18	45
2019	SW	29	34	23	9	3	2	64	13	65
2019	SW-02	30	28	28	11	2	0	59	13	46
2018	SW	21	39	23	12	5	0	60	18	57
2018	SW-02	15	39	24	15	7	0	54	22	41
2017	SW	22	45	14	10	7	2	68	17	58
2017	SW-02	24	44	11	9	9	2	70	18	45
2014	SW	28	37	13	8	10	4	68	19	73
2014	SW-02	29	35	16	9	8	3	66	18	62

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	17	34	12	17	15	5	54	34	59
2020	SW-02	16	31	13	20	18	2	48	39	45
2019	SW	15	26	25	20	14	0	42	34	65
2019	SW-02	17	20	28	24	11	0	37	35	46

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	32	41	3	15	7	2	74	22	59
2020	SW-02	33	40	2	16	7	2	75	23	45
2019	SW	32	38	15	9	5	0	71	14	65
2019	SW-02	33	37	17	11	2	0	70	13	46
2018	SW	30	42	5	18	5	0	72	23	57
2018	SW-02	29	37	2	24	7	0	66	32	41
2017	SW	43	29	19	5	3	0	72	9	58
2017	SW-02	47	27	20	2	4	0	73	7	45
2014	SW	37	35	15	4	9	0	71	14	73
2014	SW-02	40	30	16	5	10	0	70	14	62

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	25	39	19	7	8	2	66	16	59
2020	SW-02	24	36	20	9	9	2	61	18	45
2019	SW	29	28	28	8	8	0	57	15	65
2019	SW-02	28	24	35	11	2	0	52	13	46
2018	SW	18	46	18	12	7	0	63	19	57
2018	SW-02	15	41	22	15	7	0	56	22	41

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	19	24	12	14	26	5	45	42	58
2020	SW-02	23	16	14	14	30	5	40	45	44
2019	SW	20	18	15	23	18	5	40	44	65
2019	SW-02	22	17	13	24	20	4	41	45	46
2018	SW	14	21	30	18	18	0	35	35	57
2018	SW-02	15	22	27	15	22	0	37	37	41
2017	SW	15	33	12	12	22	5	51	36	58
2017	SW-02	13	36	13	13	20	4	51	35	45
2014	SW	22	19	16	14	24	4	43	40	73
2014	SW-02	22	16	18	17	24	3	39	43	62

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	24	29	14	20	12	0	2	53	33	59
2020	SW-02	22	27	13	24	11	0	2	50	36	45
2019	SW	20	34	6	25	15	0	0	54	40	65
2019	SW-02	22	33	9	22	15	0	0	54	37	46
2018	SW	22	31	20	16	11	0	0	53	27	55
2018	SW-02	21	26	18	21	15	0	0	46	36	39
2017	SW	17	34	24	7	15	2	0	52	23	58
2017	SW-02	18	29	27	9	16	2	0	48	25	45
2014	SW	20	25	18	18	20	0	0	45	37	73
2014	SW-02	21	26	21	13	19	0	0	47	32	62

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	5	12	10	19	37	2	15	20	67	59
2020	SW-02	4	9	9	18	42	0	18	16	73	45
2019	SW	11	11	20	15	34	2	8	24	54	65
2019	SW-02	13	11	20	17	30	2	7	26	52	46
2018	SW	5	5	21	12	47	0	9	12	65	57
2018	SW-02	5	7	15	15	49	0	10	14	70	41
2017	SW	7	12	21	10	33	3	14	23	52	58
2017	SW-02	7	13	18	11	33	4	13	24	54	45
2014	SW	7	8	9	21	41	0	14	17	72	73
2014	SW-02	6	10	8	23	40	0	13	18	72	62

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	48	29	10	5	5	0	2	79	11	58
2020	SW-02	50	25	9	7	7	0	2	77	14	44
2019	SW	48	39	9	0	2	2	0	89	2	64
2019	SW-02	53	40	4	0	2	0	0	93	2	45

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	37	19	18	11	14	2	57	25	57
2020	SW-02	37	14	19	9	19	2	52	29	43
2019	SW	36	27	19	13	5	2	63	17	64
2019	SW-02	38	24	18	13	4	2	64	18	45

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	67	9	12	5	3	2	2	79	9	58
2020	SW-02	68	5	14	7	2	2	2	76	10	44
2019	SW	70	10	6	3	2	6	3	88	5	63
2019	SW-02	64	14	7	2	2	7	5	87	5	44

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	71	12	2	7	2	2	5	89	9	58
2020	SW-02	68	11	2	7	2	2	7	88	10	44
2019	SW	73	9	0	0	3	5	9	96	4	64
2019	SW-02	71	11	0	0	2	4	11	97	3	45

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	17	40	16	9	16	3	0	59	25	58
2020	SW-02	13	40	13	9	20	4	0	56	30	45
2019	SW	20	34	18	14	8	5	2	57	23	65
2019	SW-02	20	26	20	17	9	7	2	50	29	46
2018	SW	9	35	25	21	9	2	0	45	30	57
2018	SW-02	10	29	20	27	12	2	0	40	40	41
2017	SW	14	34	24	15	10	2	0	49	26	58
2017	SW-02	13	33	22	16	13	2	0	48	30	45

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	29	36	12	17	7	0	64	24	59
2020	SW-02	29	31	11	22	7	0	60	29	45
2019	SW	30	33	20	11	6	0	63	17	64
2019	SW-02	29	33	24	7	7	0	62	13	45
2018	SW	20	32	27	14	7	0	52	21	56
2018	SW-02	10	35	33	15	8	0	45	23	40
2017	SW	22	47	12	10	9	0	69	19	58
2017	SW-02	18	44	13	13	11	0	62	24	45
2014	SW	27	36	14	16	5	1	64	22	73
2014	SW-02	29	33	14	16	6	2	62	23	62

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	29	34	22	3	10	2	0	64	14	59
2020	SW-02	24	36	22	4	11	2	0	61	16	45
2019	SW	32	32	18	8	6	3	0	67	14	65
2019	SW-02	30	35	15	7	9	4	0	68	16	46
2018	SW	25	36	27	9	2	2	0	62	11	56
2018	SW-02	18	38	30	13	3	0	0	55	15	40
2017	SW	29	36	21	7	5	0	2	67	12	58
2017	SW-02	27	36	22	9	7	0	0	62	16	45
2014	SW	39	26	22	4	5	4	0	68	10	72
2014	SW-02	39	25	21	3	7	5	0	68	10	61

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	17	36	24	12	7	5	0	55	20	59
2020	SW-02	13	33	27	16	7	4	0	49	23	45

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	42	26	14	5	11	2	0	70	16	57
2020	SW-02	44	21	14	7	12	2	0	67	19	43

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	49	25	12	5	8	75	14	59
2020	SW-02	49	24	11	7	9	73	16	45
2019	SW	47	30	13	6	5	77	11	64
2019	SW-02	44	31	16	7	2	76	9	45
2018	SW	29	38	16	11	7	66	18	56
2018	SW-02	25	40	13	15	8	65	23	40
2017	SW	36	38	12	9	5	74	14	58
2017	SW-02	36	33	13	11	7	69	18	45
2014	SW	43	31	11	12	3	75	15	72
2014	SW-02	40	35	13	10	3	74	13	62

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	40	22	12	14	12	0	62	26	58
2020	SW-02	36	23	11	16	14	0	59	30	44
2019	SW	31	31	16	9	11	2	63	21	64
2019	SW-02	31	29	20	9	9	2	61	18	45
2018	SW	29	29	16	27	0	0	57	27	56
2018	SW-02	20	35	13	33	0	0	55	33	40
2017	SW	37	25	16	12	10	0	62	23	57
2017	SW-02	36	23	16	11	14	0	59	25	44
2014	SW	30	37	16	7	9	1	68	16	73
2014	SW-02	32	33	19	6	8	2	66	15	62

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	36	27	19	10	8	63	19	59
2020	SW-02	33	27	20	11	9	60	20	45
2019	SW	34	31	13	17	5	66	22	64
2019	SW-02	33	33	11	18	4	67	22	45
2018	SW	23	38	20	16	4	61	20	56
2018	SW-02	15	40	25	15	5	55	20	40
2017	SW	30	35	13	9	14	65	23	57
2017	SW-02	30	34	11	7	18	64	25	44
2014	SW	32	34	11	16	6	67	22	73
2014	SW-02	34	31	13	18	5	65	22	62

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	32	19	24	8	15	0	2	52	24	59
2020	SW-02	31	18	22	11	16	0	2	50	27	45
2019	SW	35	23	14	12	9	5	2	62	23	65
2019	SW-02	37	20	13	13	9	7	2	62	24	46
2018	SW	23	29	23	13	13	0	0	52	25	56
2018	SW-02	15	28	23	18	18	0	0	43	35	40
2017	SW	33	24	17	10	10	5	0	60	22	58
2017	SW-02	33	20	16	11	13	7	0	57	26	45
2014	SW	29	26	16	12	13	4	0	57	26	73
2014	SW-02	25	29	16	14	11	5	0	57	27	62

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	SW	14	47	39	59
2020	SW-02	13	42	44	45
2019	SW	11	57	32	65
2019	SW-02	13	57	30	46
2018	SW	15	51	35	55
2018	SW-02	18	46	36	39
2017	SW	12	55	33	58
2017	SW-02	11	56	33	45
2014	SW	16	50	33	72
2014	SW-02	13	52	35	61

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2014	SW	50	17	17	8	9999	8	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	17	83	59
2020	SW-02	20	80	45
2019	SW	22	78	65
2019	SW-02	22	78	46
2018	SW	28	72	57
2018	SW-02	27	73	41

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	36	64	14
2018	SW	56	44	16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	56	44	16

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	SW	100	10
2018	SW	100	16
2018	SW-02	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	SW	100	10
2019	SW	100	14
2019	SW-02	100	10
2018	SW	100	16
2018	SW-02	100	11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	0	100	14
2019	SW-02	0	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	SW	100	10
2019	SW	100	14
2019	SW-02	100	10
2018	SW	100	16
2018	SW-02	100	11

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	SW	100	10
2019	SW	100	14
2019	SW-02	100	10
2018	SW	100	16
2018	SW-02	100	11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	50	50	10
2019	SW	36	64	14
2018	SW	50	50	16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	50	50	10
2018	SW	63	38	16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	50	50	10
2018	SW	31	69	16

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	64	36	14
2018	SW	44	56	16
2018	SW-02	45	55	11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	57	43	14
2018	SW	38	63	16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	50	50	14
2018	SW	63	38	16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	50	50	16
2018	SW-02	45	55	11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	SW	100	10
2019	SW	100	14
2019	SW-02	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2020	SW	100	10
2018	SW	100	16
2018	SW-02	100	11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	36	64	14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	50	50	14
2019	SW-02	50	50	10
2018	SW	38	63	16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	38	63	16

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	57	43	14
2019	SW-02	50	50	10
2018	SW	69	31	16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	36	64	14
2018	SW	31	69	16
2018	SW-02	45	55	11

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	57	43	14
2018	SW	31	69	16

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	38	63	16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	50	50	10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	No (%)	Total responses
2020	SW	100	10
2018	SW	100	16
2018	SW-02	100	11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	0	100	14
2019	SW-02	0	100	10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	0	100	13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	0	100	13

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	0	100	13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	46	54	13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	0	100	13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SW	54	46	13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	12	22	19	12	14	19	3	43	33	59
2020	SW-02	13	11	20	16	16	20	4	32	41	45
2019	SW	18	17	17	15	15	14	3	43	37	65
2019	SW-02	13	17	22	15	17	15	0	36	38	46
2018	SW	11	19	21	12	28	9	0	33	44	57
2018	SW-02	5	17	22	15	32	10	0	24	51	41
2017	SW	12	23	19	9	17	14	5	44	32	57
2017	SW-02	11	20	20	9	20	14	5	39	36	44
2014	SW	11	16	19	20	11	19	5	35	40	73
2014	SW-02	13	14	17	19	13	19	5	35	42	62

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	22	29	26	14	9	0	52	22	58
2020	SW-02	23	25	30	14	9	0	48	23	44
2019	SW	30	17	28	11	9	5	49	21	64
2019	SW-02	24	18	33	9	11	4	44	21	45
2018	SW	18	21	30	18	11	4	40	29	57
2018	SW-02	10	22	32	20	12	5	33	33	41
2017	SW	24	35	21	9	10	2	60	19	58
2017	SW-02	24	33	20	9	11	2	59	20	45
2014	SW	21	32	20	12	11	4	55	24	73
2014	SW-02	19	28	22	14	11	5	50	27	62

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	12	88	59
2020	SW-02	11	89	45
2019	SW	9	91	65
2018	SW	9	91	57

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	14	24	27	3	7	24	2	50	14	59
2020	SW-02	13	18	29	4	7	27	2	44	16	45
2019	SW	22	17	23	8	6	22	2	51	18	64
2019	SW-02	13	20	27	7	9	24	0	44	21	45
2018	SW	16	20	29	4	9	22	0	47	16	55
2018	SW-02	10	23	33	5	8	21	0	42	16	39
2017	SW	17	16	30	0	5	23	9	49	8	57
2017	SW-02	16	16	34	0	7	25	2	44	9	44
2014	SW	10	14	27	3	4	32	9	42	12	73
2014	SW-02	10	15	26	3	5	30	11	43	14	62

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	29	36	19	3	7	5	0	69	11	58
2020	SW-02	30	30	25	2	7	7	0	63	10	44
2019	SW	35	17	25	8	5	11	0	59	14	65
2019	SW-02	28	20	26	9	7	11	0	54	17	46
2018	SW	29	27	23	7	4	11	0	62	12	56
2018	SW-02	23	30	30	5	3	10	0	58	8	40
2017	SW	24	32	21	3	3	12	3	67	8	57
2017	SW-02	23	34	23	5	5	11	0	64	10	44
2014	SW	24	32	26	1	4	12	1	64	6	73
2014	SW-02	24	30	26	2	5	12	2	63	7	62

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	19	29	31	16	5	0	0	48	21	58
2020	SW-02	23	30	32	9	7	0	0	52	16	44

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	33	28	12	16	12	0	60	28	58
2020	SW-02	30	27	16	11	16	0	57	27	44
2019	SW	16	11	23	19	30	2	27	49	64
2019	SW-02	18	11	20	20	29	2	30	50	45
2018	SW	11	23	12	19	33	2	34	54	57
2018	SW-02	7	27	12	22	29	2	35	53	41
2017	SW	17	19	28	15	19	2	37	35	58
2017	SW-02	18	20	29	16	18	0	38	33	45

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	21	24	29	17	9	45	26	58
2020	SW-02	20	20	30	20	9	41	30	44
2019	SW	14	27	28	22	9	41	31	64
2019	SW-02	16	18	33	27	7	33	33	45
2018	SW	16	32	23	9	21	47	30	57
2018	SW-02	15	29	22	10	24	44	34	41
2017	SW	17	30	25	19	9	47	28	57
2017	SW-02	18	29	29	20	4	47	24	45

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	42	40	11	5	2	0	82	7	57
2020	SW-02	47	35	12	7	0	0	81	7	43
2019	SW	38	36	17	8	2	0	73	9	64
2019	SW-02	33	42	16	9	0	0	76	9	45
2018	SW	30	39	16	11	4	2	70	14	57
2018	SW-02	29	39	17	7	5	2	70	13	41
2017	SW	33	37	16	3	3	7	75	8	57
2017	SW-02	36	38	16	2	2	7	79	5	45

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	25	15	22	20	18	0	40	38	55
2020	SW-02	24	10	26	19	21	0	33	40	42
2019	SW	11	17	27	22	22	2	29	44	64
2019	SW-02	13	16	22	24	22	2	30	48	45
2018	SW	25	23	18	14	21	0	47	35	57
2018	SW-02	20	24	17	12	27	0	44	39	41
2017	SW	16	26	27	18	13	0	42	31	55
2017	SW-02	19	26	28	19	9	0	44	28	43

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	64	16	9	9	0	3	82	9	58
2020	SW-02	64	14	9	9	0	5	81	10	44
2019	SW	50	25	16	2	2	6	80	3	64
2019	SW-02	51	31	11	2	2	2	84	5	45
2018	SW	54	12	14	7	4	9	73	12	57
2018	SW-02	51	15	10	7	5	12	75	14	41
2017	SW	53	26	9	3	3	5	83	7	57
2017	SW-02	51	27	9	4	2	7	83	7	45

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	28	26	26	14	7	0	53	21	58
2020	SW-02	27	25	25	14	9	0	52	23	44
2019	SW	31	33	22	8	5	2	65	13	64
2019	SW-02	31	40	18	4	4	2	73	9	45
2018	SW	25	28	32	9	7	0	53	16	57
2018	SW-02	24	29	32	7	7	0	54	15	41
2017	SW	28	33	24	9	7	0	60	15	58
2017	SW-02	24	36	29	7	4	0	60	11	45

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	25	31	14	17	14	0	0	56	31	59
2020	SW-02	29	24	11	20	16	0	0	53	36	45

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	19	27	29	12	14	46	25	59
2020	SW-02	20	29	22	11	18	49	29	45
2019	SW	25	25	28	11	11	50	22	64
2019	SW-02	24	24	27	13	11	49	24	45
2018	SW	14	25	33	25	4	39	28	57
2018	SW-02	12	22	37	24	5	34	29	41
2017	SW	21	21	26	21	12	42	33	58
2017	SW-02	18	20	29	22	11	38	33	45

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	24	25	25	12	12	2	50	24	59
2020	SW-02	27	20	24	11	16	2	48	27	45
2019	SW	28	23	28	14	8	0	51	22	65
2019	SW-02	24	20	30	17	9	0	43	26	46
2018	SW	28	26	23	14	7	2	55	21	57
2018	SW-02	27	24	24	12	10	2	53	23	41
2017	SW	33	28	19	10	9	2	62	19	58
2017	SW-02	33	29	20	9	9	0	62	18	45

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	27	34	15	10	12	0	2	62	22	59
2020	SW-02	29	31	13	9	16	0	2	61	25	45
2019	SW	27	33	22	11	8	0	0	59	19	64
2019	SW-02	22	36	18	16	9	0	0	58	24	45
2018	SW	28	37	19	7	9	0	0	65	16	57
2018	SW-02	29	37	20	2	12	0	0	66	15	41
2017	SW	40	28	17	5	9	2	0	69	14	58
2017	SW-02	42	24	16	7	9	2	0	68	16	45

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	36	19	17	12	15	2	55	28	59
2020	SW-02	38	16	18	11	16	2	55	27	45
2019	SW	30	31	22	6	11	0	61	17	64
2019	SW-02	24	36	22	7	11	0	60	18	45

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	29	24	20	19	7	0	2	53	26	59
2020	SW-02	29	27	18	16	9	0	2	57	25	45

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	34	27	27	8	3	0	0	61	12	59
2020	SW-02	33	27	31	4	4	0	0	60	9	45
2019	SW	44	30	9	11	6	0	0	73	17	64
2019	SW-02	42	24	11	16	7	0	0	67	22	45
2018	SW	37	30	16	11	4	2	2	69	15	57
2018	SW-02	34	29	17	10	5	2	2	67	15	41
2017	SW	34	36	15	9	3	2	0	72	12	58
2017	SW-02	31	38	18	9	2	2	0	70	11	45

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	47	29	10	7	5	2	78	12	59
2020	SW-02	44	31	11	4	7	2	77	11	45
2019	SW	52	25	14	3	5	0	78	8	63
2019	SW-02	52	25	16	0	7	0	77	7	44
2018	SW	40	35	11	11	4	0	75	15	55
2018	SW-02	30	40	13	13	5	0	70	18	40
2017	SW	49	23	12	9	7	0	72	16	57
2017	SW-02	45	20	14	11	9	0	66	20	44

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	29	31	22	10	7	0	0	60	17	58
2020	SW-02	36	32	16	9	7	0	0	68	16	44

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	66	15	2	5	7	5	86	13	59
2020	SW-02	64	13	2	4	9	7	83	14	45
2019	SW	75	10	5	3	2	6	90	5	63
2019	SW-02	70	11	5	5	2	7	88	7	44
2018	SW	54	25	9	4	5	4	82	9	57
2018	SW-02	54	29	5	0	7	5	87	8	41

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	69	12	3	5	8	2	83	14	59
2020	SW-02	67	13	2	7	9	2	82	16	45
2019	SW	59	17	11	3	9	0	77	13	64
2019	SW-02	56	20	11	4	9	0	76	13	45
2018	SW	46	30	5	9	9	2	77	18	57
2018	SW-02	41	34	5	7	10	2	78	18	41
2017	SW	59	22	7	5	7	0	81	12	58
2017	SW-02	58	20	7	7	9	0	78	16	45

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	67	21	0	7	5	0	88	12	57
2020	SW-02	65	26	0	5	5	0	91	9	43
2019	SW	47	33	14	0	6	0	80	6	64
2019	SW-02	44	33	18	0	4	0	78	4	45
2018	SW	29	36	15	4	15	2	67	19	55
2018	SW-02	28	35	13	5	18	3	64	23	40
2017	SW	33	29	23	9	7	0	62	15	58
2017	SW-02	33	27	20	11	9	0	60	20	45

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	53	16	10	3	17	0	0	69	21	58
2020	SW-02	48	20	7	5	20	0	0	68	25	44
2019	SW	51	21	13	5	10	2	0	73	15	63
2019	SW-02	48	25	14	5	9	0	0	73	14	44
2018	SW	38	27	16	11	5	0	2	67	17	55
2018	SW-02	40	28	15	10	5	0	3	69	15	40
2017	SW	46	24	15	9	3	0	2	72	12	58
2017	SW-02	42	24	18	9	4	0	2	68	14	45

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	64	7	0	2	0	27	98	2	59
2020	SW-02	67	7	0	0	0	27	100	0	45
2019	SW	56	8	2	2	2	31	93	5	64
2019	SW-02	60	7	2	0	0	31	97	0	45
2018	SW	54	2	4	0	0	41	94	0	54
2018	SW-02	53	0	5	0	0	43	91	0	40
2017	SW	54	10	0	0	0	36	100	0	58
2017	SW-02	56	9	0	0	0	36	100	0	45

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	66	20	2	5	5	2	88	10	59
2020	SW-02	67	20	0	7	7	0	87	13	45
2019	SW	70	19	5	3	2	2	90	5	63
2019	SW-02	70	16	5	5	2	2	88	7	44
2018	SW	70	17	6	0	2	6	92	2	54
2018	SW-02	73	15	5	0	3	5	92	3	40
2017	SW	72	14	3	2	2	7	93	4	58
2017	SW-02	71	11	4	2	2	9	90	5	45

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	81	10	3	2	0	3	95	2	59
2020	SW-02	84	11	4	0	0	0	96	0	45
2019	SW	88	5	0	2	5	2	94	6	64
2019	SW-02	89	4	0	2	2	2	95	5	45
2018	SW	80	13	0	2	0	6	98	2	54
2018	SW-02	78	15	0	0	0	8	100	0	40
2017	SW	76	14	2	3	0	5	95	4	58
2017	SW-02	76	16	0	2	0	7	98	2	45

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	58	25	10	5	2	0	83	7	59
2020	SW-02	62	20	11	4	2	0	82	7	45
2019	SW	51	37	8	2	0	3	90	2	65
2019	SW-02	52	30	11	2	0	4	86	2	46
2018	SW	46	39	9	2	2	2	87	4	54
2018	SW-02	53	33	8	3	3	3	87	5	40
2017	SW	54	31	9	2	2	3	88	4	58
2017	SW-02	53	31	7	2	2	4	88	5	45

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	29	34	27	7	3	0	0	63	10	59
2020	SW-02	31	31	29	4	4	0	0	62	9	45

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	12	29	37	12	10	41	22	59
2020	SW-02	13	27	38	11	11	40	22	45
2019	SW	12	32	37	17	2	45	18	65
2019	SW-02	11	33	39	17	0	43	17	46
2018	SW	5	32	47	16	0	37	16	57
2018	SW-02	5	24	51	20	0	29	20	41
2017	SW	14	29	41	10	5	43	15	58
2017	SW-02	9	29	49	7	7	38	13	45

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	18	30	36	13	4	16	48	56
2020	SW-02	17	31	40	10	2	12	48	42
2019	SW	11	26	45	12	6	18	37	65
2019	SW-02	9	28	50	9	4	13	37	46
2018	SW	13	34	46	5	2	7	46	56
2018	SW-02	12	39	44	2	2	5	51	41
2017	SW	7	38	39	9	7	16	45	57
2017	SW-02	9	39	36	7	9	16	48	44

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	27	37	15	7	14	0	64	20	59
2020	SW-02	29	31	20	7	13	0	60	20	45
2019	SW	30	41	14	13	2	2	71	14	64
2019	SW-02	27	40	20	11	2	0	67	13	45
2018	SW	19	39	9	21	12	0	58	33	57
2018	SW-02	10	44	12	22	12	0	54	34	41
2017	SW	23	39	14	18	5	0	63	23	56
2017	SW-02	25	36	16	16	7	0	61	23	44

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	27	31	12	15	15	0	0	58	31	59
2020	SW-02	29	24	13	16	18	0	0	53	33	45

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	25	29	7	12	27	0	0	54	39	59
2020	SW-02	27	29	4	11	29	0	0	56	40	45

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	33	29	10	14	14	0	0	62	28	58
2020	SW-02	36	25	5	18	16	0	0	61	34	44

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	24	34	5	24	14	58	37	59
2020	SW-02	27	27	4	27	16	53	42	45
2019	SW	25	29	14	20	12	54	32	65
2019	SW-02	20	30	17	20	13	50	33	46
2018	SW	18	28	9	21	25	46	46	57
2018	SW-02	12	24	10	29	24	37	54	41
2017	SW	19	26	9	24	22	45	46	58
2017	SW-02	20	18	9	27	27	38	53	45

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	31	42	5	19	3	0	0	73	22	59
2020	SW-02	36	29	7	24	4	0	0	64	29	45

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	31	41	12	10	7	0	0	71	17	59
2020	SW-02	33	31	13	13	9	0	0	64	22	45

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	36	46	14	5	0	0	0	81	5	59
2020	SW-02	38	40	16	7	0	0	0	78	7	45

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	37	34	12	8	5	2	2	74	14	59
2020	SW-02	38	27	13	11	7	2	2	67	19	45

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	40	22	5	2	3	21	7	86	7	58
2020	SW-02	39	18	5	2	5	27	5	83	10	44

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	33	26	14	17	10	0	0	59	28	58
2020	SW-02	34	16	18	18	14	0	0	50	32	44

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	42	27	7	15	8	0	0	69	24	59
2020	SW-02	44	18	7	20	11	0	0	62	31	45

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	42	36	7	10	5	0	0	78	15	59
2020	SW-02	47	29	4	13	7	0	0	76	20	45

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	5	95	59
2020	SW-02	2	98	45

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	14	86	59
2020	SW-02	13	87	45
2019	SW	22	78	65
2019	SW-02	24	76	46
2017	SW	17	83	58
2017	SW-02	18	82	45
2014	SW	16	84	72
2014	SW-02	15	85	61

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SW	79	21	14
2017	SW	60	40	10
2014	SW	67	33	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	SW	36	45	9	0	9	0	0	82	9	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	37	34	12	12	2	0	3	74	14	59
2020	SW-02	38	29	11	16	2	0	4	70	19	45

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	39	42	17	2	52	48	59
2020	SW-02	40	42	16	2	51	49	45

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SW	35	65	23
2020	SW-02	33	67	18

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	9	26	4	22	39	0	0	35	61	23
2020	SW-02	0	28	6	28	39	0	0	28	67	18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	9	17	4	26	43	0	0	26	70	23
2020	SW-02	0	17	6	28	50	0	0	17	78	18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SW	59	7	3	14	5	2	10	75	22	58
2020	SW-02	64	7	5	9	5	0	11	79	15	44
2019	SW	42	14	9	9	17	0	9	61	29	65
2019	SW-02	46	11	4	7	20	0	13	65	30	46
2018	SW	47	9	12	14	9	2	7	62	25	57
2018	SW-02	44	10	12	15	10	2	7	59	27	41

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - SW

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack