2020 Public Service Employee Survey Results for Department of National Defence by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	39	45	6	7	3	84	10	370
2020	Health care practitioners	31	45	6	15	3	76	18	432
2020	Federal regulators	37	39	8	11	5	76	16	41
2020	Compliance, inspection and enforcement	28	50	5	13	4	78	17	305
2020	Communications or public affairs	32	51	5	8	4	83	12	242
2020	Access to information and privacy	34	45	6	13	3	79	16	99
2020	Security	27	46	3	19	4	73	24	263
2020	Science and technology	21	51	7	17	4	72	21	1027
2020	Library services	30	44	8	15	2	75	17	47
2020	Legal services	31	62	2	4	2	93	6	51
2020	Administration and operations	39	44	3	11	3	83	13	1857
2020	Human resources	35	47	4	13	2	81	15	1003
2020	Financial management	41	45	2	9	2	86	11	989
2020	Procurement	32	50	4	11	3	82	14	826
2020	Real property	29	48	6	13	5	76	18	737
2020	Materiel management	34	48	6	10	3	82	13	896
2020	Information management	35	43	5	11	5	78	16	445
2020	Information technology	36	46	5	10	3	82	13	891
2020	Internal audit	33	55	3	6	2	88	8	86
2020	Evaluation	32	44	9	14	1	76	15	88
2020	Data sciences	25	54	3	13	5	79	18	84
2020	Policy	26	49	5	17	4	75	20	370
2020	Project management	30	50	5	11	4	80	15	795
2020	Other services to the public	28	42	7	17	5	70	22	362
2020	None of the above	28	48	7	14	4	76	18	1513

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	61	29	4	4	1	0	0	91	5	369
2020	Health care practitioners	72	17	3	5	2	0	1	90	7	427
2020	Federal regulators	66	21	4	9	0	0	0	87	9	41
2020	Compliance, inspection and enforcement	64	25	4	4	2	0	1	90	6	305
2020	Communications or public affairs	77	15	5	2	0	0	0	92	2	238
2020	Access to information and privacy	75	14	6	2	2	1	0	90	4	99
2020	Security	66	25	1	5	2	0	1	92	7	264
2020	Science and technology	66	21	6	3	2	0	2	89	6	1028
2020	Library services	74	16	8	2	0	0	0	90	2	47
2020	Legal services	75	25	0	0	0	0	0	100	0	51
2020	Administration and operations	77	17	3	1	1	0	0	94	3	1846
2020	Human resources	75	21	1	2	2	0	0	96	3	1001
2020	Financial management	78	17	3	1	1	1	0	95	2	989
2020	Procurement	71	23	3	1	1	1	0	95	2	825
2020	Real property	66	24	5	2	1	0	1	91	3	739
2020	Materiel management	69	22	5	2	2	0	0	91	4	894
2020	Information management	75	16	4	2	2	0	1	93	4	444
2020	Information technology	68	22	5	2	1	0	1	91	4	886
2020	Internal audit	79	17	1	1	1	0	0	97	2	86
2020	Evaluation	72	20	5	2	0	0	1	93	2	87
2020	Data sciences	83	10	2	2	2	0	1	94	4	83
2020	Policy	81	11	4	2	1	1	1	93	3	369
2020	Project management	69	20	5	2	1	1	1	91	4	792
2020	Other services to the public	57	27	8	5	2	1	1	85	7	362
2020	None of the above	61	26	6	3	2	0	2	89	5	1508
2017	Client contact centre	55	36	4	4	1	0	0	91	5	340
2017	Health care practitioners	68	23	3	4	1	0	0	92	5	401
2017	Federal regulators	59	25	10	0	3	4	0	87	3	26
2017	Compliance, inspection and enforcement	57	30	6	5	1	0	2	89	6	228
2017	Communications or public affairs	70	19	6	4	1	0	1	89	5	181
2017	Access to information and privacy	65	24	7	3	0	0	0	89	3	66
2017	Security	63	22	6	6	1	0	2	87	7	190
2017	Science and technology	62	22	6	3	3	1	3	88	6	934
2017	Library services	75	14	4	7	0	0	0	89	7	45
2017	Legal services	81	15	0	2	0	0	2	98	2	51
2017	Administration and operations	70	21	4	3	1	1	1	93	4	1692
2017	Human resources	69	24	2	3	1	1	0	94	4	684
2017	Financial management	73	19	4	2	1	0	1	94	3	809
2017	Procurement	63	28	5	2	1	1	0	92	3	773
2017	Real property	58	25	8	4	3	0	1	84	7	667
2017	Materiel management	63	26	6	3	2	1	0	90	4	807
2017	Information management	69	20	6	2	1	1	1	91	3	404
2017	Information technology	63	23	6	4	2	0	2	88	6	824
2017	Internal audit	70	19	9	1	0	0	0	89	1	63
2017	Evaluation	75	16	2	2	0	0	5	97	2	56
2017	Data sciences	57	25	7	2	0	2	7	91	2	58
2017	Policy	73	17	5	2	1	1	0	92	3	204
2017	Project management	60	26	6	3	2	1	1	89	5	595
2017	Other services to the public	57	31	5	2	4	0	2	89	6	347
2017	None of the above	56	27	8	4	2	1	2	86	6	1987
2014	Client contact centre	43	44	6	4	2	0	1	87	6	479
2014	Health care practitioners	72	20	3	3	1	0	1	93	4	500
2014	Federal regulators	55	34	4	7	0	0	0	89	7	44
2014	Compliance, inspection and enforcement	64	27	5	1	1	1	1	93	2	376
2014	Communications or public affairs	66	25	2	6	1	0	0	91	7	210
2014	Access to information and privacy	66	19	5	5	2	1	1	87	8	79
2014	Security	57	27	6	6	1	0	2	86	8	207
2014	Science and technology	58	24	7	4	4	1	3	85	9	1246
2014	Library services	60	29	4	3	2	0	2	91	5	60
2014	Legal services	71	22	2	5	0	0	0	93	5	59
2014	Administration and operations	68	23	4	2	1	1	1	93	4	2242
2014	Human resources	70	22	2	3	1	0	0	93	5	848
2014	Financial management	72	21	4	2	1	1	0	94	3	858
2014	Procurement	61	28	4	3	1	1	0	91	5	927
2014	Real property	58	28	7	2	1	0	3	89	4	449
2014	Materiel management	62	27	6	3	1	1	1	90	4	1016
2014	Information management	65	23	6	3	2	0	1	89	4	588
2014	Information technology	58	24	9	4	2	1	3	85	6	1017
2014	Internal audit	76	11	4	2	3	1	2	90	6	90
2014	Evaluation	67	24	5	1	0	1	2	94	1	64
2014	Other services to the public	55	29	7	3	2	1	2	87	6	646
2014	None of the above	56	27	7	4	2	1	3	86	6	2570

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	38	38	11	10	3	0	76	13	369
2020	Health care practitioners	43	34	10	10	3	0	77	13	433
2020	Federal regulators	35	37	8	11	9	0	72	20	41
2020	Compliance, inspection and enforcement	35	38	8	11	7	0	74	18	302
2020	Communications or public affairs	32	47	9	9	2	0	80	11	241
2020	Access to information and privacy	39	36	10	12	3	0	76	15	99
2020	Security	32	39	9	15	6	0	71	20	265
2020	Science and technology	30	40	11	14	4	0	71	18	1029
2020	Library services	32	43	4	19	2	0	75	21	47
2020	Legal services	38	44	2	11	2	2	85	14	51
2020	Administration and operations	45	36	7	9	4	0	81	13	1847
2020	Human resources	39	39	7	12	2	1	79	14	1003
2020	Financial management	45	37	7	7	3	0	82	11	987
2020	Procurement	37	40	9	9	4	0	77	13	822
2020	Real property	39	37	11	10	3	0	76	13	737
2020	Materiel management	38	41	8	9	3	0	80	12	897
2020	Information management	43	36	9	10	2	0	79	12	446
2020	Information technology	40	37	11	9	3	1	77	12	892
2020	Internal audit	41	39	8	9	2	0	80	12	86
2020	Evaluation	33	42	10	13	2	0	75	14	87
2020	Data sciences	29	48	9	8	5	0	77	14	84
2020	Policy	33	38	8	17	4	0	71	21	369
2020	Project management	35	43	8	9	4	0	78	13	793
2020	Other services to the public	37	33	11	12	6	0	71	18	362
2020	None of the above	36	38	9	11	5	1	75	15	1514
2019	Client contact centre	38	43	9	7	4	0	81	11	342
2019	Health care practitioners	38	36	6	14	7	0	74	21	420
2019	Federal regulators	30	43	6	13	10	0	72	22	30
2019	Compliance, inspection and enforcement	37	39	5	12	7	0	76	19	270
2019	Communications or public affairs	45	33	10	7	4	0	78	12	233
2019	Access to information and privacy	39	43	4	9	5	0	82	14	92
2019	Security	27	42	9	17	5	0	69	22	242
2019	Science and technology	34	38	11	11	6	0	72	17	950
2019	Library services	44	34	9	7	6	0	79	13	45
2019	Legal services	46	40	5	6	3	0	86	9	65
2019	Administration and operations	45	35	6	10	4	0	80	14	1690
2019	Human resources	45	36	5	10	4	0	81	14	1022
2019	Financial management	50	35	4	8	4	0	85	12	843
2019	Procurement	41	39	7	9	4	0	80	13	760
2019	Real property	37	36	9	11	6	0	74	18	716
2019	Materiel management	38	37	9	12	4	0	74	17	881
2019	Information management	46	34	6	10	5	0	80	15	434
2019	Information technology	36	38	10	12	4	0	74	16	800
2019	Internal audit	44	40	7	8	1	0	84	9	78
2019	Evaluation	49	32	5	8	5	0	81	14	64
2019	Data sciences	40	34	3	16	7	0	74	23	66
2019	Policy	37	39	6	15	2	0	76	18	263
2019	Project management	41	37	9	8	5	0	77	14	732
2019	Other services to the public	36	31	12	13	8	0	67	21	377
2019	None of the above	32	40	10	13	6	0	72	18	1616
2017	Client contact centre	34	39	12	11	5	0	73	16	339
2017	Health care practitioners	35	33	7	17	8	0	68	25	402
2017	Federal regulators	42	26	13	15	4	0	68	19	26
2017	Compliance, inspection and enforcement	34	36	6	16	9	0	70	24	228
2017	Communications or public affairs	49	31	7	7	6	0	80	13	182
2017	Access to information and privacy	36	38	7	12	6	0	74	19	66
2017	Security	36	36	6	15	6	1	73	21	191
2017	Science and technology	31	40	8	15	7	0	71	21	935
2017	Library services	56	21	2	9	11	0	78	20	45
2017	Legal services	38	34	5	19	4	0	72	23	51
2017	Administration and operations	44	35	7	9	5	0	80	13	1691
2017	Human resources	43	37	5	9	5	0	81	14	685
2017	Financial management	44	35	6	10	5	0	79	15	808
2017	Procurement	34	42	9	11	4	0	76	15	773
2017	Real property	36	37	11	11	6	0	72	17	671
2017	Materiel management	34	41	9	11	5	0	75	16	807
2017	Information management	42	35	7	12	4	0	77	16	404
2017	Information technology	39	36	7	11	7	0	75	17	824
2017	Internal audit	48	34	4	10	3	0	83	13	63
2017	Evaluation	49	29	2	10	10	0	78	20	56
2017	Data sciences	30	29	10	21	10	0	59	31	58
2017	Policy	39	36	3	18	4	0	75	22	204
2017	Project management	38	36	8	12	6	0	74	18	596
2017	Other services to the public	32	42	8	10	9	0	73	19	348
2017	None of the above	31	39	10	11	8	1	70	20	1984
2014	Client contact centre	33	41	10	11	5	0	73	17	478
2014	Health care practitioners	41	35	5	12	8	0	75	20	500
2014	Federal regulators	42	37	4	11	5	0	80	16	44
2014	Compliance, inspection and enforcement	40	32	7	14	7	0	72	21	376
2014	Communications or public affairs	40	42	4	10	5	1	82	15	210
2014	Access to information and privacy	39	40	4	14	2	0	79	17	79
2014	Security	32	39	6	12	11	0	71	23	206
2014	Science and technology	33	41	8	11	7	0	74	18	1243
2014	Library services	41	39	5	11	3	0	81	15	60
2014	Legal services	51	32	3	10	3	0	83	13	59
2014	Administration and operations	45	36	6	9	4	0	81	13	2241
2014	Human resources	47	36	5	8	4	0	82	13	848
2014	Financial management	48	34	5	9	4	0	83	13	858
2014	Procurement	38	39	8	10	4	0	78	14	927
2014	Real property	38	38	9	10	5	0	76	15	448
2014	Materiel management	37	35	11	10	8	0	72	17	1016
2014	Information management	42	33	8	10	6	0	76	16	587
2014	Information technology	37	36	9	11	6	0	73	18	1016
2014	Internal audit	45	35	5	10	5	0	80	15	90
2014	Evaluation	56	25	6	7	6	0	81	13	63
2014	Other services to the public	31	35	9	14	11	0	66	25	646
2014	None of the above	32	40	9	11	8	0	71	19	2569

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	35	37	12	11	5	0	1	72	16	369
2020	Health care practitioners	34	41	9	12	4	0	1	75	16	431
2020	Federal regulators	40	35	9	11	4	0	2	76	15	41
2020	Compliance, inspection and enforcement	28	39	12	13	7	0	0	68	21	303
2020	Communications or public affairs	33	39	12	12	2	0	1	73	14	242
2020	Access to information and privacy	40	36	10	11	3	0	0	76	14	98
2020	Security	30	39	13	9	8	0	0	69	18	264
2020	Science and technology	27	40	16	11	5	0	1	68	16	1029
2020	Library services	36	31	24	8	2	0	0	67	9	47
2020	Legal services	48	31	14	6	2	0	0	79	8	51
2020	Administration and operations	37	36	9	12	5	0	1	74	17	1843
2020	Human resources	32	42	11	11	4	0	0	74	15	998
2020	Financial management	37	37	10	11	3	0	1	75	14	983
2020	Procurement	32	42	12	10	3	0	0	74	14	824
2020	Real property	25	37	16	15	7	0	0	62	22	738
2020	Materiel management	33	35	11	14	6	0	0	69	20	893
2020	Information management	33	38	14	11	4	0	0	71	15	444
2020	Information technology	32	37	14	11	6	0	0	69	17	891
2020	Internal audit	43	37	9	8	2	0	0	80	11	86
2020	Evaluation	38	34	15	9	1	0	3	75	10	88
2020	Data sciences	27	48	9	11	5	0	0	75	16	83
2020	Policy	33	37	14	11	3	0	1	71	15	369
2020	Project management	34	40	11	12	3	0	0	74	14	790
2020	Other services to the public	29	32	14	16	8	0	1	62	24	360
2020	None of the above	27	34	15	16	7	0	1	62	23	1507
2019	Client contact centre	30	43	13	10	4	0	0	73	15	342
2019	Health care practitioners	27	41	11	14	7	0	0	68	21	420
2019	Federal regulators	27	27	19	24	3	0	0	55	27	29
2019	Compliance, inspection and enforcement	27	38	13	15	6	0	0	66	22	268
2019	Communications or public affairs	35	40	9	11	5	0	1	75	16	232
2019	Access to information and privacy	32	31	7	20	8	0	1	65	29	93
2019	Security	29	35	10	12	13	0	0	64	25	244
2019	Science and technology	24	41	14	13	7	0	0	66	20	943
2019	Library services	38	39	10	12	2	0	0	77	14	45
2019	Legal services	29	45	14	10	1	0	0	74	12	64
2019	Administration and operations	34	38	10	11	6	0	1	73	17	1685
2019	Human resources	30	39	10	15	5	0	0	69	20	1020
2019	Financial management	34	42	9	11	4	0	0	76	15	846
2019	Procurement	28	44	11	12	5	0	0	72	17	757
2019	Real property	22	40	12	15	11	0	0	63	26	721
2019	Materiel management	30	38	12	15	5	0	0	69	20	878
2019	Information management	35	34	14	11	6	0	1	69	17	433
2019	Information technology	27	37	15	13	8	1	0	65	21	798
2019	Internal audit	35	33	14	10	6	0	1	70	17	78
2019	Evaluation	36	38	4	18	4	0	0	74	22	64
2019	Data sciences	33	35	16	12	4	0	0	68	17	65
2019	Policy	28	39	15	15	2	0	0	67	17	261
2019	Project management	28	43	11	13	5	0	0	71	18	728
2019	Other services to the public	26	37	13	15	8	0	0	64	23	377
2019	None of the above	24	38	13	15	10	0	0	62	25	1617
2018	Client contact centre	25	44	12	13	6	0	0	69	19	262
2018	Health care practitioners	31	41	7	15	5	0	1	73	20	351
2018	Federal regulators	47	33	0	13	7	0	0	80	20	29
2018	Compliance, inspection and enforcement	27	44	9	11	7	0	2	73	19	238
2018	Communications or public affairs	29	50	8	8	4	0	0	80	12	188
2018	Access to information and privacy	19	46	18	7	9	0	1	66	16	69
2018	Security	30	39	15	6	10	0	0	69	16	203
2018	Science and technology	23	42	12	17	5	0	1	66	22	770
2018	Library services	21	64	6	7	4	0	0	84	10	48
2018	Legal services	38	44	7	7	3	0	0	82	11	53
2018	Administration and operations	30	40	10	14	6	0	1	70	20	1334
2018	Human resources	27	42	11	13	6	0	1	70	19	698
2018	Financial management	30	44	10	12	4	0	1	75	15	687
2018	Procurement	26	46	12	10	6	0	0	72	16	644
2018	Real property	18	41	13	17	11	0	0	59	28	527
2018	Materiel management	25	42	13	13	7	0	1	68	20	738
2018	Information management	30	45	7	9	7	0	1	76	16	347
2018	Information technology	25	41	13	13	8	0	0	67	20	657
2018	Internal audit	34	39	13	10	4	0	0	73	15	64
2018	Evaluation	36	42	5	15	2	0	0	78	17	39
2018	Data sciences	12	53	5	23	4	2	2	68	27	54
2018	Policy	29	41	12	11	5	0	1	72	16	196
2018	Project management	27	43	9	12	7	0	1	71	20	539
2018	Other services to the public	27	36	13	17	6	0	0	64	23	303
2018	None of the above	21	37	15	16	10	0	1	59	26	1328
2017	Client contact centre	24	42	18	11	4	0	1	66	15	340
2017	Health care practitioners	30	44	9	10	7	0	0	74	17	404
2017	Federal regulators	33	39	17	8	3	0	0	72	12	26
2017	Compliance, inspection and enforcement	25	35	12	16	11	0	0	61	27	228
2017	Communications or public affairs	39	35	10	10	5	1	0	74	16	182
2017	Access to information and privacy	22	44	5	20	9	0	0	66	29	66
2017	Security	28	37	8	13	13	0	1	66	26	191
2017	Science and technology	23	39	15	14	9	0	0	61	23	934
2017	Library services	36	45	6	13	0	0	0	81	13	45
2017	Legal services	36	36	10	14	4	0	0	73	18	50
2017	Administration and operations	31	36	11	14	7	0	0	68	21	1694
2017	Human resources	30	41	9	14	6	0	0	71	20	685
2017	Financial management	32	38	9	14	7	0	0	70	21	809
2017	Procurement	24	44	13	12	6	0	0	69	18	772
2017	Real property	20	36	12	22	11	0	0	56	33	672
2017	Materiel management	27	40	12	14	7	0	0	67	22	808
2017	Information management	30	37	11	13	7	0	1	68	21	403
2017	Information technology	23	36	13	16	12	0	0	59	28	824
2017	Internal audit	36	48	8	3	6	0	0	83	9	63
2017	Evaluation	34	42	5	12	7	0	0	76	19	56
2017	Data sciences	24	30	13	25	8	0	0	54	33	58
2017	Policy	28	36	18	12	6	0	0	64	18	204
2017	Project management	28	36	11	15	9	0	0	64	24	598
2017	Other services to the public	22	37	12	17	12	0	0	60	29	347
2017	None of the above	21	37	13	16	12	0	1	58	29	1985
2014	Client contact centre	25	38	19	12	4	0	1	64	16	477
2014	Health care practitioners	30	41	8	13	7	0	0	71	20	501
2014	Federal regulators	31	20	12	20	14	3	0	53	35	44
2014	Compliance, inspection and enforcement	16	41	11	18	13	0	0	57	32	376
2014	Communications or public affairs	22	41	12	18	6	0	1	63	25	211
2014	Access to information and privacy	27	45	9	14	5	0	0	72	19	79
2014	Security	24	39	13	11	14	0	0	63	24	207
2014	Science and technology	18	35	16	18	12	0	0	54	30	1247
2014	Library services	28	33	14	11	14	0	0	61	25	60
2014	Legal services	26	39	10	17	8	0	0	65	25	59
2014	Administration and operations	29	38	10	14	7	0	0	68	22	2240
2014	Human resources	31	39	9	14	6	0	1	70	20	847
2014	Financial management	32	36	10	15	8	0	0	68	22	858
2014	Procurement	24	43	11	15	7	0	0	68	22	926
2014	Real property	16	40	13	17	13	1	0	57	30	449
2014	Materiel management	24	41	13	14	8	0	0	65	22	1015
2014	Information management	18	38	14	19	11	0	0	57	30	588
2014	Information technology	17	36	13	17	17	0	0	53	34	1017
2014	Internal audit	34	39	6	8	12	0	1	74	20	90
2014	Evaluation	22	45	15	10	8	0	0	67	18	64
2014	Other services to the public	23	32	12	17	16	0	0	55	33	647
2014	None of the above	20	35	13	18	14	0	1	55	32	2570

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	38	10	8	3	0	0	79	11	367
2020	Health care practitioners	42	33	8	13	4	0	1	75	17	430
2020	Federal regulators	57	22	12	6	2	0	0	80	9	40
2020	Compliance, inspection and enforcement	41	40	9	6	4	0	0	81	10	305
2020	Communications or public affairs	46	39	7	7	0	1	0	86	7	242
2020	Access to information and privacy	47	32	12	7	2	0	0	79	9	99
2020	Security	38	39	7	10	6	0	0	77	16	264
2020	Science and technology	42	38	9	8	2	0	0	80	10	1020
2020	Library services	49	27	16	6	2	0	0	76	7	47
2020	Legal services	53	29	10	6	0	0	2	84	6	50
2020	Administration and operations	48	35	7	7	3	0	0	83	9	1844
2020	Human resources	46	36	8	8	2	0	0	82	10	997
2020	Financial management	49	36	7	6	2	0	0	85	8	984
2020	Procurement	43	39	8	5	4	0	0	83	9	822
2020	Real property	39	37	12	8	4	0	0	76	12	733
2020	Materiel management	44	36	9	8	3	0	0	81	11	890
2020	Information management	47	35	9	6	2	0	0	82	9	442
2020	Information technology	45	38	9	5	2	0	0	83	7	884
2020	Internal audit	51	37	3	7	1	0	0	88	8	86
2020	Evaluation	44	40	11	5	1	0	0	84	6	87
2020	Data sciences	48	35	11	4	3	0	0	82	7	83
2020	Policy	49	32	9	8	2	0	0	81	10	367
2020	Project management	44	38	10	6	2	0	0	82	8	787
2020	Other services to the public	36	33	12	11	9	0	0	69	20	361
2020	None of the above	36	38	11	10	5	0	0	75	14	1504
2019	Client contact centre	39	40	10	6	4	0	0	80	10	340
2019	Health care practitioners	42	36	9	10	3	0	0	79	13	415
2019	Federal regulators	45	24	20	9	3	0	0	68	11	30
2019	Compliance, inspection and enforcement	45	34	6	9	5	0	0	80	14	268
2019	Communications or public affairs	47	38	8	6	1	0	0	85	7	232
2019	Access to information and privacy	44	35	11	8	2	0	0	79	10	93
2019	Security	37	35	10	9	7	0	0	73	17	243
2019	Science and technology	43	38	11	6	2	0	0	81	7	947
2019	Library services	50	37	7	6	0	0	0	87	6	46
2019	Legal services	44	46	5	4	1	0	0	90	5	64
2019	Administration and operations	46	35	9	7	3	0	0	82	10	1687
2019	Human resources	47	36	6	8	3	0	1	83	11	1009
2019	Financial management	51	32	7	7	2	0	0	84	9	836
2019	Procurement	42	41	8	5	3	0	0	83	9	754
2019	Real property	37	40	8	9	5	0	0	77	15	716
2019	Materiel management	41	39	10	6	3	0	0	81	9	875
2019	Information management	46	38	8	6	2	0	0	84	8	430
2019	Information technology	41	40	11	6	2	1	0	81	7	801
2019	Internal audit	51	36	8	5	1	0	0	87	6	77
2019	Evaluation	54	30	7	6	2	1	0	85	8	63
2019	Data sciences	58	23	7	8	1	0	3	83	9	66
2019	Policy	53	32	9	4	2	0	0	85	6	259
2019	Project management	48	36	8	6	2	0	0	84	8	727
2019	Other services to the public	31	41	11	10	7	0	0	72	17	373
2019	None of the above	34	40	10	11	5	0	0	74	16	1611
2017	Client contact centre	37	46	7	6	3	0	0	84	10	341
2017	Health care practitioners	48	35	6	8	3	0	0	83	11	402
2017	Federal regulators	48	35	10	7	0	0	0	83	7	26
2017	Compliance, inspection and enforcement	43	39	7	10	2	0	0	81	12	227
2017	Communications or public affairs	57	33	6	3	2	0	0	89	5	182
2017	Access to information and privacy	30	47	8	14	2	0	0	77	15	66
2017	Security	41	47	5	4	2	0	0	88	6	191
2017	Science and technology	47	37	6	6	3	0	0	85	8	929
2017	Library services	44	37	8	9	0	2	0	82	9	44
2017	Legal services	50	35	6	8	2	0	0	84	10	51
2017	Administration and operations	47	36	6	7	3	0	0	84	10	1690
2017	Human resources	49	37	6	6	2	0	0	86	7	684
2017	Financial management	46	35	8	8	3	0	0	81	11	807
2017	Procurement	40	44	8	6	1	0	0	84	8	770
2017	Real property	38	42	7	8	4	0	0	81	12	671
2017	Materiel management	47	39	6	5	3	0	0	86	8	802
2017	Information management	46	39	7	6	2	0	0	84	8	405
2017	Information technology	44	39	8	6	2	0	0	83	8	821
2017	Internal audit	58	30	3	4	5	0	0	88	9	62
2017	Evaluation	49	37	5	7	2	0	0	86	9	56
2017	Data sciences	46	33	10	5	3	0	2	81	9	57
2017	Policy	47	38	6	7	1	0	0	85	8	203
2017	Project management	44	39	8	6	2	0	0	84	8	597
2017	Other services to the public	35	40	9	10	7	0	0	75	16	347
2017	None of the above	36	41	9	9	5	0	0	77	13	1978
2014	Client contact centre	32	44	14	6	4	0	0	77	9	478
2014	Health care practitioners	47	35	7	9	2	0	0	82	11	502
2014	Federal regulators	51	23	13	13	0	0	0	74	13	44
2014	Compliance, inspection and enforcement	46	39	5	6	4	0	0	84	10	376
2014	Communications or public affairs	43	42	8	6	1	0	1	85	7	211
2014	Access to information and privacy	35	45	9	9	1	0	0	81	10	79
2014	Security	42	41	6	7	4	0	0	83	11	207
2014	Science and technology	42	40	8	7	2	0	1	83	9	1245
2014	Library services	40	41	9	5	5	0	0	81	10	60
2014	Legal services	53	31	8	5	3	0	0	84	8	59
2014	Administration and operations	47	37	7	7	2	0	0	84	9	2241
2014	Human resources	47	37	7	6	2	0	0	85	8	849
2014	Financial management	45	39	8	5	3	0	0	84	8	857
2014	Procurement	42	41	8	6	2	0	0	83	8	928
2014	Real property	41	41	9	5	3	0	0	82	9	448
2014	Materiel management	43	39	8	6	2	0	0	83	9	1016
2014	Information management	45	38	9	6	2	0	0	83	8	589
2014	Information technology	41	39	11	5	4	0	0	81	9	1017
2014	Internal audit	49	39	3	6	3	0	0	88	9	90
2014	Evaluation	48	41	5	3	3	0	0	89	6	64
2014	Other services to the public	33	39	9	11	7	0	0	73	18	644
2014	None of the above	36	41	10	9	5	0	0	76	13	2567

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	44	36	8	6	5	0	0	80	11	368
2020	Health care practitioners	40	31	10	12	7	0	0	71	19	433
2020	Federal regulators	52	30	9	8	0	0	0	83	8	41
2020	Compliance, inspection and enforcement	46	29	14	6	5	0	0	75	11	302
2020	Communications or public affairs	53	28	8	8	3	0	0	81	11	242
2020	Access to information and privacy	46	30	10	10	3	1	0	77	13	99
2020	Security	45	31	7	8	8	0	0	77	17	263
2020	Science and technology	42	33	14	7	3	0	0	75	11	1026
2020	Library services	48	18	19	6	8	0	0	67	14	47
2020	Legal services	67	19	4	2	6	2	0	88	8	51
2020	Administration and operations	57	27	6	7	4	0	0	84	10	1850
2020	Human resources	50	30	8	7	4	0	0	80	11	998
2020	Financial management	51	32	7	7	4	0	0	83	10	985
2020	Procurement	43	33	12	6	6	0	0	76	12	829
2020	Real property	40	33	13	8	5	0	0	73	13	738
2020	Materiel management	48	30	12	6	3	0	0	79	9	895
2020	Information management	55	28	9	6	2	0	1	83	7	443
2020	Information technology	50	32	9	4	3	0	0	83	8	885
2020	Internal audit	46	35	5	10	5	0	0	80	15	86
2020	Evaluation	46	31	8	7	3	2	2	81	11	87
2020	Data sciences	58	22	7	8	5	0	0	80	13	84
2020	Policy	53	27	6	10	3	0	0	81	13	367
2020	Project management	48	32	8	7	4	0	0	81	11	790
2020	Other services to the public	36	32	16	7	8	0	0	68	16	359
2020	None of the above	40	33	14	7	5	0	1	74	12	1506
2019	Client contact centre	40	37	12	6	4	0	0	78	10	341
2019	Health care practitioners	39	33	11	10	6	1	0	73	16	419
2019	Federal regulators	47	32	5	5	10	0	0	79	15	30
2019	Compliance, inspection and enforcement	47	29	13	4	7	0	0	76	11	271
2019	Communications or public affairs	62	23	6	5	4	0	1	86	8	231
2019	Access to information and privacy	40	30	12	11	7	0	1	70	18	93
2019	Security	44	30	9	8	9	0	0	74	17	243
2019	Science and technology	40	36	13	6	4	0	0	77	10	945
2019	Library services	48	33	10	7	2	0	0	81	8	46
2019	Legal services	57	25	9	1	7	0	1	83	8	65
2019	Administration and operations	54	28	8	6	4	0	0	82	10	1685
2019	Human resources	55	29	7	6	4	0	0	84	9	1017
2019	Financial management	53	30	8	5	3	0	0	84	9	841
2019	Procurement	43	34	9	8	5	0	0	78	13	761
2019	Real property	37	34	15	7	6	0	0	72	13	717
2019	Materiel management	47	31	13	5	4	0	0	78	9	882
2019	Information management	53	30	10	5	3	0	0	83	7	433
2019	Information technology	46	36	10	4	3	0	0	82	8	801
2019	Internal audit	48	41	9	2	0	0	0	89	2	77
2019	Evaluation	62	24	4	5	4	0	0	86	9	64
2019	Data sciences	58	24	8	7	3	0	0	82	9	66
2019	Policy	50	28	9	8	4	0	1	79	12	263
2019	Project management	47	33	9	6	4	0	0	81	10	732
2019	Other services to the public	36	36	12	7	8	0	1	72	16	375
2019	None of the above	39	33	13	8	6	0	0	72	14	1611
2018	Client contact centre	40	37	13	5	4	0	1	79	8	257
2018	Health care practitioners	39	34	10	9	7	0	0	74	16	353
2018	Federal regulators	59	21	3	0	17	0	0	80	17	29
2018	Compliance, inspection and enforcement	43	35	12	5	4	0	0	78	9	238
2018	Communications or public affairs	58	30	7	4	1	0	0	88	5	187
2018	Access to information and privacy	34	44	11	6	4	0	0	79	10	69
2018	Security	49	36	8	4	3	0	0	85	7	202
2018	Science and technology	38	36	14	8	4	0	0	75	11	768
2018	Library services	34	42	12	4	5	0	2	78	9	48
2018	Legal services	57	30	5	2	5	0	0	88	7	53
2018	Administration and operations	50	29	10	7	4	0	0	79	10	1330
2018	Human resources	52	29	9	6	3	0	0	82	10	701
2018	Financial management	46	34	9	5	4	0	1	81	9	682
2018	Procurement	39	35	14	8	4	0	1	75	11	644
2018	Real property	33	37	17	7	6	0	0	70	12	525
2018	Materiel management	41	35	14	6	4	0	0	76	10	738
2018	Information management	51	32	7	6	3	0	0	83	10	347
2018	Information technology	41	38	12	5	3	1	0	79	9	655
2018	Internal audit	44	39	10	3	1	0	2	85	5	63
2018	Evaluation	61	27	10	2	0	0	0	88	2	39
2018	Data sciences	47	26	9	16	2	0	0	74	18	54
2018	Policy	41	38	9	7	5	0	0	80	11	195
2018	Project management	41	39	10	5	5	0	0	80	10	536
2018	Other services to the public	35	32	15	11	7	0	0	67	18	303
2018	None of the above	34	34	15	9	8	1	0	69	16	1326
2017	Client contact centre	40	34	14	7	3	1	2	76	10	340
2017	Health care practitioners	37	33	12	10	8	0	0	70	17	400
2017	Federal regulators	52	35	6	7	0	0	0	87	7	26
2017	Compliance, inspection and enforcement	45	32	12	6	4	0	0	77	11	229
2017	Communications or public affairs	52	29	5	8	5	0	0	82	13	182
2017	Access to information and privacy	44	26	18	4	8	0	0	70	12	66
2017	Security	43	36	10	5	4	0	1	80	10	191
2017	Science and technology	38	33	14	10	5	0	0	72	14	930
2017	Library services	54	20	14	9	2	0	0	75	11	44
2017	Legal services	53	26	8	9	4	0	0	79	13	51
2017	Administration and operations	49	31	8	6	5	0	0	81	11	1693
2017	Human resources	50	34	7	7	2	0	0	84	9	686
2017	Financial management	47	30	10	7	6	0	0	77	13	806
2017	Procurement	38	38	12	8	4	0	1	76	12	771
2017	Real property	34	36	14	9	5	0	1	71	15	672
2017	Materiel management	43	37	10	7	3	0	0	80	10	805
2017	Information management	48	33	10	6	4	0	0	80	10	403
2017	Information technology	45	33	11	6	4	0	1	80	10	822
2017	Internal audit	48	38	1	8	5	0	0	86	12	63
2017	Evaluation	65	19	8	2	5	0	0	84	7	56
2017	Data sciences	37	36	12	8	7	0	0	73	15	57
2017	Policy	44	33	10	9	4	0	0	76	13	203
2017	Project management	45	36	9	6	4	0	0	81	10	597
2017	Other services to the public	33	39	12	8	7	0	1	72	15	348
2017	None of the above	36	36	13	9	5	0	1	72	14	1982
2014	Client contact centre	28	37	18	9	7	0	1	65	17	479
2014	Health care practitioners	39	34	9	10	7	0	0	74	17	502
2014	Federal regulators	56	25	8	7	3	0	0	82	11	44
2014	Compliance, inspection and enforcement	39	35	13	8	4	0	0	75	12	374
2014	Communications or public affairs	40	32	11	11	5	0	1	72	17	211
2014	Access to information and privacy	33	35	13	10	7	0	1	69	18	79
2014	Security	41	32	14	9	4	0	0	73	13	207
2014	Science and technology	31	37	15	8	7	1	1	69	15	1248
2014	Library services	41	34	14	3	8	0	0	75	11	60
2014	Legal services	59	17	7	9	7	2	0	77	16	59
2014	Administration and operations	45	33	10	7	5	0	1	78	12	2240
2014	Human resources	50	29	8	7	5	0	1	79	12	848
2014	Financial management	44	35	8	7	5	0	0	79	13	858
2014	Procurement	34	39	14	7	6	0	1	73	13	927
2014	Real property	37	37	14	6	5	0	1	74	11	447
2014	Materiel management	38	34	15	7	5	1	1	73	12	1017
2014	Information management	44	33	10	6	5	0	1	78	12	588
2014	Information technology	38	36	13	8	4	0	1	76	12	1017
2014	Internal audit	52	32	7	4	4	1	0	84	9	90
2014	Evaluation	52	23	18	3	3	0	0	75	6	64
2014	Other services to the public	30	35	15	10	9	0	1	66	19	645
2014	None of the above	31	35	16	9	8	0	0	67	17	2568

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	43	35	13	5	4	0	77	9	370
2020	Health care practitioners	44	32	10	9	5	0	76	14	434
2020	Federal regulators	55	30	7	9	0	0	85	9	41
2020	Compliance, inspection and enforcement	36	40	12	9	4	0	75	13	304
2020	Communications or public affairs	41	39	8	9	4	0	79	13	242
2020	Access to information and privacy	46	34	14	5	2	0	79	7	99
2020	Security	38	37	8	9	7	0	76	16	263
2020	Science and technology	36	41	12	7	4	0	77	11	1027
2020	Library services	42	28	18	6	6	0	70	12	45
2020	Legal services	53	24	10	10	4	0	76	14	50
2020	Administration and operations	42	36	11	7	4	0	78	11	1851
2020	Human resources	36	42	10	7	4	0	79	11	1001
2020	Financial management	42	39	9	6	4	0	81	9	987
2020	Procurement	39	39	11	7	3	0	79	10	825
2020	Real property	31	41	14	10	4	0	72	14	738
2020	Materiel management	38	40	12	6	3	0	78	10	898
2020	Information management	41	38	11	6	3	0	79	9	446
2020	Information technology	38	37	13	7	5	0	75	12	890
2020	Internal audit	26	46	15	9	3	0	72	13	86
2020	Evaluation	49	35	12	2	2	0	84	4	87
2020	Data sciences	36	40	15	7	2	0	76	9	84
2020	Policy	46	36	9	8	2	0	82	10	369
2020	Project management	38	43	8	8	4	0	81	11	792
2020	Other services to the public	35	34	19	7	5	0	69	12	360
2020	None of the above	34	38	13	9	5	0	73	14	1510
2019	Client contact centre	38	37	12	9	3	0	76	13	341
2019	Health care practitioners	40	43	10	5	2	0	83	7	421
2019	Federal regulators	44	35	8	10	3	0	79	13	30
2019	Compliance, inspection and enforcement	39	35	10	8	8	0	74	16	270
2019	Communications or public affairs	44	34	11	8	3	0	78	11	233
2019	Access to information and privacy	39	26	18	13	3	0	66	16	93
2019	Security	34	35	13	6	11	0	69	17	244
2019	Science and technology	32	45	12	7	4	0	77	11	948
2019	Library services	54	27	5	6	8	0	81	14	46
2019	Legal services	34	47	16	1	1	0	81	3	64
2019	Administration and operations	38	38	12	7	5	0	76	12	1692
2019	Human resources	41	36	10	8	4	0	78	12	1021
2019	Financial management	40	38	12	7	3	0	78	10	845
2019	Procurement	34	42	15	5	4	0	76	9	760
2019	Real property	28	42	13	10	7	0	70	17	719
2019	Materiel management	37	40	13	6	4	0	77	10	881
2019	Information management	39	36	12	8	4	0	76	12	432
2019	Information technology	35	39	14	8	4	0	74	11	803
2019	Internal audit	36	29	18	12	4	0	65	16	78
2019	Evaluation	50	33	8	7	3	0	82	10	64
2019	Data sciences	42	36	6	10	5	0	78	16	66
2019	Policy	45	35	9	8	3	0	81	10	263
2019	Project management	38	40	9	7	5	0	78	12	734
2019	Other services to the public	40	34	13	7	7	0	73	14	374
2019	None of the above	33	38	13	9	7	0	71	15	1617
2018	Client contact centre	37	39	13	8	4	0	76	12	261
2018	Health care practitioners	42	41	8	4	5	0	83	9	349
2018	Federal regulators	45	30	14	7	3	0	75	10	28
2018	Compliance, inspection and enforcement	36	39	12	8	5	0	75	12	237
2018	Communications or public affairs	43	39	10	6	1	0	83	7	187
2018	Access to information and privacy	26	51	6	13	4	0	78	17	69
2018	Security	44	36	10	7	4	0	80	10	201
2018	Science and technology	33	44	11	8	4	0	77	12	766
2018	Library services	26	35	21	5	13	0	61	18	48
2018	Legal services	42	45	3	2	8	0	86	10	53
2018	Administration and operations	38	37	11	8	5	0	75	14	1322
2018	Human resources	40	40	10	6	4	0	80	11	696
2018	Financial management	39	40	10	8	3	0	79	11	681
2018	Procurement	32	44	14	5	4	0	76	10	639
2018	Real property	30	39	14	9	8	0	70	17	522
2018	Materiel management	31	43	12	9	5	0	74	13	737
2018	Information management	36	42	12	6	3	0	78	9	343
2018	Information technology	34	42	11	9	4	0	76	13	654
2018	Internal audit	24	50	12	10	4	0	73	15	63
2018	Evaluation	32	53	9	3	2	0	85	6	39
2018	Data sciences	31	39	16	7	6	2	71	13	54
2018	Policy	40	43	6	9	3	0	82	12	192
2018	Project management	32	43	12	9	4	0	75	13	535
2018	Other services to the public	36	35	17	6	6	0	71	12	303
2018	None of the above	31	40	13	9	7	0	71	16	1320
2017	Client contact centre	32	43	15	6	3	0	76	10	339
2017	Health care practitioners	46	42	6	4	2	0	88	6	403
2017	Federal regulators	62	19	15	3	0	0	81	3	25
2017	Compliance, inspection and enforcement	29	44	8	8	10	0	73	19	229
2017	Communications or public affairs	42	43	9	6	0	0	85	6	182
2017	Access to information and privacy	35	43	6	13	3	0	78	16	65
2017	Security	40	43	8	4	5	0	82	10	191
2017	Science and technology	35	42	10	7	5	0	77	12	932
2017	Library services	41	35	6	11	6	0	76	18	45
2017	Legal services	43	47	2	2	6	0	90	8	51
2017	Administration and operations	33	43	11	7	5	0	77	12	1688
2017	Human resources	36	44	8	7	4	0	80	11	683
2017	Financial management	33	44	11	7	5	0	78	12	808
2017	Procurement	31	48	14	5	2	0	79	7	769
2017	Real property	27	44	13	9	7	0	70	17	674
2017	Materiel management	30	48	12	7	4	0	78	11	808
2017	Information management	35	40	12	8	4	0	75	12	404
2017	Information technology	33	44	12	7	5	0	77	12	825
2017	Internal audit	25	59	8	3	5	0	85	8	62
2017	Evaluation	45	37	8	4	5	0	83	9	56
2017	Data sciences	38	45	5	7	5	0	83	13	58
2017	Policy	45	36	9	7	4	0	81	10	204
2017	Project management	36	42	10	9	3	0	78	12	598
2017	Other services to the public	35	39	13	9	5	0	73	13	347
2017	None of the above	33	42	12	8	4	0	75	13	1991
2014	Client contact centre	29	46	15	5	4	0	75	10	478
2014	Health care practitioners	46	45	4	3	3	0	91	5	502
2014	Federal regulators	37	44	12	0	8	0	81	8	44
2014	Compliance, inspection and enforcement	29	43	11	9	7	0	72	17	376
2014	Communications or public affairs	34	45	12	8	1	0	79	9	210
2014	Access to information and privacy	28	46	14	7	4	0	75	11	79
2014	Security	35	46	9	7	3	0	81	10	207
2014	Science and technology	31	44	9	10	5	0	75	15	1248
2014	Library services	32	39	19	6	5	0	70	11	60
2014	Legal services	46	39	3	8	3	0	85	12	59
2014	Administration and operations	33	42	11	8	5	0	75	14	2245
2014	Human resources	33	45	8	10	4	0	78	14	849
2014	Financial management	32	45	10	8	4	0	77	12	859
2014	Procurement	27	49	13	8	3	0	76	11	928
2014	Real property	30	47	10	9	5	0	77	14	449
2014	Materiel management	27	46	12	9	6	0	73	15	1017
2014	Information management	29	44	11	10	5	0	74	15	589
2014	Information technology	29	45	11	9	6	0	74	15	1017
2014	Internal audit	23	42	13	17	3	1	66	20	90
2014	Evaluation	36	42	10	4	8	0	78	12	64
2014	Other services to the public	30	42	13	9	6	0	72	15	647
2014	None of the above	28	44	12	8	7	0	73	15	2573

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	28	38	15	11	7	0	0	66	19	368
2020	Health care practitioners	21	32	16	15	15	0	0	54	30	433
2020	Federal regulators	38	41	4	8	9	0	0	79	17	41
2020	Compliance, inspection and enforcement	29	28	20	12	11	0	0	58	23	305
2020	Communications or public affairs	38	37	11	9	5	0	0	75	14	242
2020	Access to information and privacy	35	34	14	12	5	0	1	69	17	99
2020	Security	28	36	14	10	12	0	0	64	21	265
2020	Science and technology	24	36	17	13	9	0	0	61	21	1029
2020	Library services	31	29	16	10	14	0	0	60	24	47
2020	Legal services	42	37	8	8	4	2	0	80	12	51
2020	Administration and operations	35	33	13	10	8	0	0	69	19	1852
2020	Human resources	35	36	13	10	6	0	0	71	16	1001
2020	Financial management	33	38	11	12	6	0	0	71	18	990
2020	Procurement	31	35	15	11	7	0	0	67	18	826
2020	Real property	23	31	20	15	11	0	0	53	27	739
2020	Materiel management	25	37	17	11	10	0	0	62	21	899
2020	Information management	31	35	17	11	5	0	0	67	16	445
2020	Information technology	27	37	18	11	7	0	0	65	18	890
2020	Internal audit	31	38	6	14	10	1	0	70	24	87
2020	Evaluation	32	45	15	5	4	0	0	76	8	88
2020	Data sciences	41	28	15	9	6	0	1	70	15	84
2020	Policy	45	34	9	8	4	0	0	79	12	369
2020	Project management	30	38	15	10	8	0	0	68	17	794
2020	Other services to the public	21	29	21	15	14	0	0	50	28	362
2020	None of the above	21	33	20	14	11	0	0	55	25	1508
2019	Client contact centre	23	41	17	9	9	0	0	65	18	343
2019	Health care practitioners	19	33	20	18	10	0	0	52	28	421
2019	Federal regulators	26	37	9	14	14	0	0	63	28	29
2019	Compliance, inspection and enforcement	22	29	20	14	15	0	0	52	28	271
2019	Communications or public affairs	34	42	11	8	5	0	0	76	13	232
2019	Access to information and privacy	26	37	15	12	10	0	0	63	22	93
2019	Security	23	36	17	12	12	0	0	59	24	243
2019	Science and technology	20	33	24	14	8	0	0	54	22	949
2019	Library services	32	35	13	16	4	0	0	68	20	46
2019	Legal services	44	30	8	14	4	0	0	74	18	65
2019	Administration and operations	34	32	13	13	8	0	0	66	21	1694
2019	Human resources	31	35	15	12	7	1	1	66	19	1021
2019	Financial management	29	37	15	11	7	0	0	66	18	848
2019	Procurement	25	37	19	10	9	0	0	63	19	758
2019	Real property	17	33	22	15	13	0	0	50	28	719
2019	Materiel management	22	34	20	13	10	0	0	57	23	880
2019	Information management	27	36	18	12	6	0	0	63	19	433
2019	Information technology	26	34	20	12	7	0	0	61	19	800
2019	Internal audit	32	44	7	9	8	0	0	76	17	78
2019	Evaluation	44	32	9	6	9	1	0	76	15	64
2019	Data sciences	35	23	8	21	11	2	0	59	33	66
2019	Policy	34	40	12	9	5	0	0	74	14	263
2019	Project management	23	39	16	14	7	0	0	62	22	733
2019	Other services to the public	19	34	17	16	14	0	0	53	30	376
2019	None of the above	17	33	21	15	12	0	0	51	28	1612
2018	Client contact centre	23	40	18	10	9	0	0	63	19	262
2018	Health care practitioners	20	29	21	14	15	0	1	49	29	353
2018	Federal regulators	35	34	13	3	16	0	0	68	18	29
2018	Compliance, inspection and enforcement	23	29	24	13	10	0	0	53	23	237
2018	Communications or public affairs	38	31	19	8	5	0	0	69	12	188
2018	Access to information and privacy	31	34	18	7	10	0	0	65	17	69
2018	Security	31	31	20	9	7	0	1	63	17	203
2018	Science and technology	18	34	19	16	11	1	0	53	28	767
2018	Library services	22	36	9	15	19	0	0	58	33	48
2018	Legal services	46	28	10	5	11	0	0	74	16	53
2018	Administration and operations	30	32	17	11	10	0	0	62	21	1332
2018	Human resources	31	31	17	12	9	1	0	62	21	698
2018	Financial management	26	37	17	11	8	0	0	63	20	683
2018	Procurement	25	33	19	12	11	0	0	58	23	643
2018	Real property	14	33	22	14	17	0	0	47	31	526
2018	Materiel management	19	30	25	12	13	0	1	49	26	735
2018	Information management	26	33	17	13	9	0	1	60	23	344
2018	Information technology	22	36	20	12	10	0	0	58	23	654
2018	Internal audit	21	27	25	15	12	2	0	48	27	64
2018	Evaluation	21	50	18	7	4	0	0	71	11	39
2018	Data sciences	16	44	10	15	14	0	0	60	30	54
2018	Policy	33	39	14	8	5	0	0	73	13	194
2018	Project management	21	35	21	13	10	0	0	56	23	538
2018	Other services to the public	19	33	21	10	17	0	0	52	27	304
2018	None of the above	18	28	20	15	19	0	0	46	33	1326
2017	Client contact centre	25	31	20	14	9	0	1	56	23	339
2017	Health care practitioners	22	32	17	17	13	0	0	54	29	403
2017	Federal regulators	40	20	32	3	5	0	0	60	8	26
2017	Compliance, inspection and enforcement	22	37	17	8	16	0	0	58	24	229
2017	Communications or public affairs	36	37	13	8	6	1	0	73	14	182
2017	Access to information and privacy	32	26	14	19	9	0	0	58	28	65
2017	Security	26	42	14	10	9	0	0	68	19	190
2017	Science and technology	21	32	20	16	10	0	0	54	26	932
2017	Library services	31	39	13	13	4	0	0	70	18	45
2017	Legal services	41	29	13	8	10	0	0	69	17	51
2017	Administration and operations	28	33	16	12	10	0	0	62	22	1685
2017	Human resources	29	37	14	14	7	0	0	65	21	683
2017	Financial management	29	35	14	10	12	0	0	64	22	808
2017	Procurement	21	38	18	13	10	0	0	59	23	770
2017	Real property	16	34	20	17	13	0	0	50	30	673
2017	Materiel management	19	39	18	14	9	0	0	58	23	807
2017	Information management	26	28	22	15	8	0	0	55	23	405
2017	Information technology	23	35	17	14	11	0	0	58	25	826
2017	Internal audit	27	36	12	12	12	0	0	64	24	62
2017	Evaluation	42	27	15	9	7	0	0	69	16	56
2017	Data sciences	23	43	13	10	9	0	2	67	20	58
2017	Policy	32	36	14	11	7	0	0	69	18	203
2017	Project management	23	37	17	13	9	0	0	61	22	598
2017	Other services to the public	20	32	19	15	14	0	0	52	29	348
2017	None of the above	19	31	21	16	13	0	0	50	29	1993
2014	Client contact centre	19	34	24	13	10	0	0	53	23	479
2014	Health care practitioners	22	36	14	19	8	0	0	58	27	502
2014	Federal regulators	28	28	23	11	10	0	0	56	21	44
2014	Compliance, inspection and enforcement	18	34	19	15	14	0	0	52	29	374
2014	Communications or public affairs	29	31	15	15	10	0	0	60	26	211
2014	Access to information and privacy	19	37	21	14	9	0	0	56	23	79
2014	Security	21	37	15	17	10	0	0	59	26	207
2014	Science and technology	14	33	20	19	14	0	0	47	32	1246
2014	Library services	27	37	12	13	11	0	0	64	24	60
2014	Legal services	40	30	13	10	7	0	0	70	16	59
2014	Administration and operations	26	33	15	14	11	0	0	59	25	2243
2014	Human resources	25	36	14	15	10	0	0	61	25	849
2014	Financial management	24	37	15	13	11	0	0	61	24	859
2014	Procurement	15	38	20	16	9	0	0	54	26	928
2014	Real property	16	34	23	13	13	1	0	51	26	449
2014	Materiel management	18	35	20	15	12	0	0	53	27	1016
2014	Information management	23	35	17	14	11	0	0	59	25	589
2014	Information technology	18	33	22	15	12	0	0	51	27	1016
2014	Internal audit	26	34	14	11	14	0	0	60	26	90
2014	Evaluation	21	26	25	12	16	0	0	48	28	64
2014	Other services to the public	19	30	18	18	15	0	0	49	33	647
2014	None of the above	16	31	20	17	16	0	0	47	33	2572

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	31	46	13	8	3	0	0	77	10	369
2020	Health care practitioners	37	43	7	8	5	0	0	80	13	431
2020	Federal regulators	36	39	17	8	0	0	0	75	8	41
2020	Compliance, inspection and enforcement	32	37	13	11	7	0	0	70	17	299
2020	Communications or public affairs	35	41	9	10	6	0	0	75	16	241
2020	Access to information and privacy	48	35	8	6	2	0	0	83	8	99
2020	Security	29	44	7	14	6	0	0	73	20	265
2020	Science and technology	25	44	15	12	4	0	0	69	16	1023
2020	Library services	50	26	10	10	4	0	0	76	13	47
2020	Legal services	35	43	12	8	2	0	0	78	10	51
2020	Administration and operations	36	40	10	9	4	0	0	76	14	1844
2020	Human resources	35	39	9	11	5	0	0	75	16	997
2020	Financial management	37	41	9	9	4	0	0	78	13	984
2020	Procurement	33	43	11	9	3	0	0	77	12	819
2020	Real property	25	42	17	12	4	0	0	67	16	735
2020	Materiel management	31	43	13	9	4	0	0	74	13	896
2020	Information management	32	39	10	14	4	1	0	72	18	446
2020	Information technology	28	41	14	12	5	0	0	69	17	889
2020	Internal audit	34	40	15	6	5	0	0	75	10	86
2020	Evaluation	37	46	9	5	2	0	0	83	8	88
2020	Data sciences	28	45	13	11	3	0	0	73	14	84
2020	Policy	34	42	11	10	3	0	0	76	13	367
2020	Project management	31	45	12	9	3	0	0	76	12	791
2020	Other services to the public	24	41	17	12	5	0	0	65	17	359
2020	None of the above	27	40	15	12	6	0	0	67	18	1501
2019	Client contact centre	28	45	16	7	3	0	0	74	11	338
2019	Health care practitioners	36	44	9	8	4	0	0	79	12	416
2019	Federal regulators	41	36	0	17	6	0	0	77	23	30
2019	Compliance, inspection and enforcement	25	40	12	15	8	0	0	65	23	271
2019	Communications or public affairs	28	43	14	11	3	0	0	71	15	232
2019	Access to information and privacy	29	38	14	12	7	0	0	67	19	93
2019	Security	23	42	14	13	8	0	0	66	20	241
2019	Science and technology	21	44	17	13	5	0	0	65	18	946
2019	Library services	42	32	8	16	2	0	0	74	17	45
2019	Legal services	32	47	11	7	2	0	0	79	9	65
2019	Administration and operations	33	39	12	12	4	0	0	72	16	1687
2019	Human resources	29	40	11	12	7	0	0	69	19	1018
2019	Financial management	30	43	10	12	4	0	0	73	16	842
2019	Procurement	27	45	15	8	4	0	0	73	12	758
2019	Real property	22	41	17	13	7	0	0	63	19	718
2019	Materiel management	27	42	15	13	3	0	0	69	16	878
2019	Information management	32	43	12	9	5	0	0	74	14	432
2019	Information technology	25	39	17	13	6	0	0	64	19	800
2019	Internal audit	34	37	11	16	2	0	0	71	18	78
2019	Evaluation	44	39	3	8	5	0	0	83	14	64
2019	Data sciences	28	40	10	16	7	0	0	68	22	65
2019	Policy	29	47	11	10	3	0	0	77	13	262
2019	Project management	26	45	12	11	5	0	0	71	17	731
2019	Other services to the public	29	40	14	11	5	0	0	70	17	376
2019	None of the above	24	42	15	13	6	0	0	66	19	1610
2018	Client contact centre	31	43	17	5	4	0	0	74	9	262
2018	Health care practitioners	35	39	11	7	7	0	0	74	14	353
2018	Federal regulators	46	37	8	6	3	0	0	83	9	29
2018	Compliance, inspection and enforcement	26	39	18	9	7	0	0	66	16	236
2018	Communications or public affairs	32	39	13	12	5	0	0	71	16	188
2018	Access to information and privacy	30	47	8	3	13	0	0	76	15	69
2018	Security	30	42	15	6	7	1	0	72	13	203
2018	Science and technology	21	41	16	15	7	0	0	62	22	768
2018	Library services	24	48	10	11	7	0	0	72	17	48
2018	Legal services	38	45	4	7	7	0	0	83	14	53
2018	Administration and operations	30	36	14	12	7	0	0	67	19	1331
2018	Human resources	31	37	12	12	7	0	0	68	20	700
2018	Financial management	30	41	12	12	5	0	0	71	17	684
2018	Procurement	24	45	16	10	5	0	0	69	15	643
2018	Real property	18	41	17	14	10	0	0	59	25	527
2018	Materiel management	27	38	15	12	8	0	0	65	20	739
2018	Information management	33	38	11	13	6	0	0	71	18	346
2018	Information technology	26	36	19	13	6	0	0	62	19	657
2018	Internal audit	31	35	23	6	6	0	0	65	12	63
2018	Evaluation	38	47	12	0	3	0	0	85	3	39
2018	Data sciences	21	35	19	18	7	0	0	56	25	54
2018	Policy	35	39	8	13	5	0	0	74	18	196
2018	Project management	24	39	19	12	5	0	0	63	18	536
2018	Other services to the public	31	37	16	11	5	1	0	69	16	303
2018	None of the above	26	35	18	12	8	0	0	61	21	1323
2017	Client contact centre	29	43	17	7	3	0	1	73	10	339
2017	Health care practitioners	38	42	11	5	3	0	0	81	9	403
2017	Federal regulators	47	37	9	0	7	0	0	84	7	26
2017	Compliance, inspection and enforcement	22	43	12	13	10	0	0	65	23	228
2017	Communications or public affairs	39	42	9	7	3	1	0	81	9	182
2017	Access to information and privacy	32	35	12	9	11	0	0	67	20	65
2017	Security	35	39	11	9	6	0	0	74	15	191
2017	Science and technology	23	43	15	12	6	0	0	66	18	932
2017	Library services	33	39	15	8	4	0	0	72	12	45
2017	Legal services	31	36	13	19	0	0	0	68	19	51
2017	Administration and operations	32	40	11	12	5	0	0	72	17	1688
2017	Human resources	27	37	11	15	9	0	0	65	24	681
2017	Financial management	31	38	11	12	8	0	0	69	20	808
2017	Procurement	26	46	15	9	4	0	0	73	13	770
2017	Real property	19	41	16	13	11	0	0	60	24	673
2017	Materiel management	26	43	12	13	5	0	0	70	18	807
2017	Information management	32	41	13	10	4	0	0	73	14	405
2017	Information technology	27	38	16	11	8	0	0	65	19	824
2017	Internal audit	27	48	9	14	3	0	0	74	17	62
2017	Evaluation	37	42	10	5	5	2	0	80	10	56
2017	Data sciences	20	47	13	14	5	2	0	68	19	58
2017	Policy	35	38	13	9	5	0	0	74	14	204
2017	Project management	26	40	15	13	6	0	0	66	19	598
2017	Other services to the public	27	43	14	12	5	0	0	69	17	348
2017	None of the above	27	38	17	12	6	0	0	65	18	1988

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	44	40	11	4	2	0	84	6	367
2020	Health care practitioners	48	39	6	4	2	0	87	6	432
2020	Federal regulators	62	34	2	2	0	0	96	2	41
2020	Compliance, inspection and enforcement	45	34	12	5	4	0	79	9	303
2020	Communications or public affairs	47	39	9	4	1	0	87	5	242
2020	Access to information and privacy	60	31	6	2	0	1	92	2	97
2020	Security	46	36	10	5	4	0	82	8	263
2020	Science and technology	39	39	12	6	3	0	78	9	1027
2020	Library services	50	29	11	6	4	0	79	10	47
2020	Legal services	53	31	12	2	2	0	84	4	51
2020	Administration and operations	51	35	8	3	3	0	86	6	1848
2020	Human resources	48	39	6	5	2	0	87	7	1000
2020	Financial management	51	37	6	3	2	0	88	5	987
2020	Procurement	47	40	9	2	2	0	87	4	819
2020	Real property	37	41	14	6	3	0	78	8	733
2020	Materiel management	48	38	8	3	2	0	86	6	896
2020	Information management	51	35	8	4	2	0	86	7	445
2020	Information technology	43	40	10	5	2	0	83	7	884
2020	Internal audit	52	32	9	5	2	0	84	7	87
2020	Evaluation	52	38	8	1	0	0	91	1	88
2020	Data sciences	35	44	13	8	1	0	78	9	84
2020	Policy	53	35	6	5	1	0	89	5	369
2020	Project management	51	36	8	4	1	0	87	5	791
2020	Other services to the public	38	38	14	6	4	0	76	10	361
2020	None of the above	38	39	12	6	4	0	78	10	1501
2019	Client contact centre	36	45	13	4	2	0	81	6	339
2019	Health care practitioners	46	39	9	4	2	0	85	6	420
2019	Federal regulators	51	30	9	6	3	0	81	10	29
2019	Compliance, inspection and enforcement	40	37	9	7	6	0	77	14	270
2019	Communications or public affairs	46	38	10	4	1	0	85	5	231
2019	Access to information and privacy	44	40	9	5	2	0	84	7	93
2019	Security	40	35	11	6	8	0	75	14	241
2019	Science and technology	32	44	13	8	3	0	76	11	945
2019	Library services	55	35	6	4	0	0	90	4	46
2019	Legal services	49	33	11	5	2	0	82	7	64
2019	Administration and operations	46	38	8	5	3	0	84	7	1685
2019	Human resources	46	36	10	5	3	0	82	8	1020
2019	Financial management	47	40	7	4	1	0	87	6	842
2019	Procurement	44	42	8	4	2	0	86	5	757
2019	Real property	34	39	16	6	5	0	74	11	719
2019	Materiel management	44	40	10	5	2	0	83	7	877
2019	Information management	46	36	10	5	3	0	82	8	432
2019	Information technology	40	40	12	5	3	0	80	8	798
2019	Internal audit	45	42	9	4	0	0	87	4	78
2019	Evaluation	51	38	8	1	3	0	88	4	64
2019	Data sciences	35	44	5	11	4	0	79	16	66
2019	Policy	52	35	6	4	3	0	87	7	263
2019	Project management	46	39	8	5	3	0	84	8	731
2019	Other services to the public	43	40	11	4	3	0	82	7	373
2019	None of the above	36	40	13	7	4	1	76	11	1609
2018	Client contact centre	37	42	12	6	2	1	80	8	261
2018	Health care practitioners	50	35	10	3	2	0	85	5	352
2018	Federal regulators	48	37	3	5	7	0	85	12	29
2018	Compliance, inspection and enforcement	44	41	7	4	3	0	85	7	242
2018	Communications or public affairs	54	38	6	1	0	0	92	1	191
2018	Access to information and privacy	47	46	4	1	1	0	93	3	70
2018	Security	51	35	8	2	4	0	86	6	205
2018	Science and technology	36	45	9	6	3	0	82	9	764
2018	Library services	36	37	15	5	8	0	72	12	48
2018	Legal services	55	33	5	3	2	2	89	5	53
2018	Administration and operations	47	39	8	4	2	0	86	6	1346
2018	Human resources	49	38	6	4	2	0	88	6	698
2018	Financial management	48	40	7	4	1	0	88	5	691
2018	Procurement	43	46	6	3	1	0	89	4	646
2018	Real property	36	36	15	7	5	0	73	12	532
2018	Materiel management	44	42	9	3	2	0	86	5	738
2018	Information management	43	45	7	4	1	0	88	5	347
2018	Information technology	41	42	11	3	3	0	83	6	661
2018	Internal audit	45	41	11	2	1	0	86	3	65
2018	Evaluation	41	37	18	3	1	0	78	4	39
2018	Data sciences	36	35	10	17	2	0	70	19	54
2018	Policy	54	35	6	3	1	0	89	4	196
2018	Project management	44	42	9	4	2	0	86	5	542
2018	Other services to the public	39	43	12	3	1	1	83	5	304
2018	None of the above	38	41	11	4	4	0	80	8	1328
2017	Client contact centre	36	44	13	3	2	1	81	5	339
2017	Health care practitioners	52	37	7	2	2	0	89	4	403
2017	Federal regulators	62	19	16	0	3	0	81	3	26
2017	Compliance, inspection and enforcement	36	39	8	8	7	0	76	16	228
2017	Communications or public affairs	51	37	9	2	1	0	88	3	182
2017	Access to information and privacy	47	34	8	6	5	0	81	11	65
2017	Security	41	43	6	5	4	0	85	9	191
2017	Science and technology	36	41	11	7	4	1	78	11	931
2017	Library services	45	48	2	5	0	0	93	5	45
2017	Legal services	48	36	12	4	0	0	84	4	51
2017	Administration and operations	42	39	10	5	3	1	82	8	1690
2017	Human resources	43	38	9	6	4	0	82	10	682
2017	Financial management	44	40	8	5	3	0	84	8	807
2017	Procurement	42	45	8	4	2	0	87	5	769
2017	Real property	30	43	13	7	6	0	73	14	672
2017	Materiel management	41	43	9	4	3	0	84	7	806
2017	Information management	43	40	11	4	2	0	83	6	405
2017	Information technology	39	40	12	5	3	0	79	9	825
2017	Internal audit	44	41	3	8	4	0	85	12	62
2017	Evaluation	49	33	8	3	7	0	81	11	56
2017	Data sciences	37	44	8	5	4	2	83	9	58
2017	Policy	48	34	8	6	3	0	82	9	203
2017	Project management	44	39	9	5	2	0	83	7	599
2017	Other services to the public	40	38	10	7	4	1	79	11	348
2017	None of the above	37	39	13	7	3	1	76	10	1990
2014	Client contact centre	32	47	14	3	4	1	80	6	479
2014	Health care practitioners	48	39	8	3	1	1	88	4	502
2014	Federal regulators	41	32	14	4	7	2	74	12	44
2014	Compliance, inspection and enforcement	35	40	12	7	5	1	75	12	376
2014	Communications or public affairs	40	42	9	7	1	1	83	9	211
2014	Access to information and privacy	42	37	15	4	1	1	80	5	79
2014	Security	45	38	5	5	5	1	84	11	207
2014	Science and technology	34	40	14	8	4	0	74	12	1246
2014	Library services	41	40	13	3	3	0	81	6	60
2014	Legal services	48	29	14	6	2	2	78	8	59
2014	Administration and operations	43	38	10	5	2	1	82	8	2242
2014	Human resources	45	38	9	5	3	1	83	8	849
2014	Financial management	43	40	9	5	3	1	84	7	858
2014	Procurement	37	46	11	4	2	0	83	6	928
2014	Real property	37	41	12	4	4	1	80	8	447
2014	Materiel management	38	42	12	4	3	1	81	7	1014
2014	Information management	46	38	10	4	1	1	84	6	589
2014	Information technology	37	41	13	5	3	0	78	8	1017
2014	Internal audit	41	45	6	7	1	0	86	8	90
2014	Evaluation	41	37	12	9	1	0	78	11	64
2014	Other services to the public	36	36	17	6	4	1	73	10	646
2014	None of the above	34	40	14	6	6	1	74	12	2571

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	31	41	15	7	6	0	72	13	367
2020	Health care practitioners	31	33	15	12	10	0	63	22	432
2020	Federal regulators	43	42	2	11	2	0	85	13	41
2020	Compliance, inspection and enforcement	30	34	15	13	7	0	64	20	305
2020	Communications or public affairs	41	34	11	9	6	0	75	14	242
2020	Access to information and privacy	43	38	10	7	2	0	81	9	99
2020	Security	35	36	10	11	9	0	70	20	265
2020	Science and technology	29	38	16	10	7	0	67	17	1025
2020	Library services	38	20	18	10	14	0	58	24	47
2020	Legal services	46	31	10	10	4	0	76	14	51
2020	Administration and operations	40	32	11	10	6	0	72	16	1848
2020	Human resources	36	35	12	10	6	0	72	16	1002
2020	Financial management	38	36	13	9	4	0	74	13	990
2020	Procurement	36	34	15	8	7	0	70	15	828
2020	Real property	25	35	17	14	9	0	60	23	735
2020	Materiel management	33	36	13	10	7	0	70	17	897
2020	Information management	35	37	16	6	6	0	72	12	443
2020	Information technology	33	38	13	9	6	0	71	16	891
2020	Internal audit	37	35	10	13	5	0	72	17	86
2020	Evaluation	36	43	11	8	2	0	79	10	88
2020	Data sciences	36	40	11	11	2	0	76	13	84
2020	Policy	46	34	9	6	5	0	80	10	368
2020	Project management	36	39	11	9	6	0	74	15	789
2020	Other services to the public	23	36	17	14	10	0	59	24	361
2020	None of the above	26	35	17	11	10	0	61	22	1500
2019	Client contact centre	28	39	19	7	7	0	67	14	342
2019	Health care practitioners	27	40	15	10	7	0	67	18	421
2019	Federal regulators	41	31	12	6	10	0	72	16	30
2019	Compliance, inspection and enforcement	27	34	14	14	11	0	62	25	270
2019	Communications or public affairs	38	37	11	8	6	0	75	14	232
2019	Access to information and privacy	32	27	18	16	7	0	59	23	93
2019	Security	33	36	11	7	13	0	69	20	242
2019	Science and technology	26	38	17	11	8	0	64	19	948
2019	Library services	41	32	9	11	6	0	74	17	46
2019	Legal services	41	29	19	8	1	1	71	10	65
2019	Administration and operations	37	35	12	9	7	0	72	16	1691
2019	Human resources	34	39	11	9	7	0	73	16	1022
2019	Financial management	34	39	13	9	5	0	73	14	845
2019	Procurement	30	38	16	9	6	0	69	15	759
2019	Real property	23	36	17	13	11	0	59	24	716
2019	Materiel management	32	34	17	10	8	0	65	18	879
2019	Information management	33	36	14	11	6	0	69	17	433
2019	Information technology	33	36	15	9	7	0	69	16	800
2019	Internal audit	38	36	14	10	2	0	73	12	78
2019	Evaluation	47	36	7	1	9	0	83	10	64
2019	Data sciences	35	29	6	16	13	2	65	29	64
2019	Policy	44	31	12	8	4	0	75	12	263
2019	Project management	34	36	14	9	7	0	70	16	728
2019	Other services to the public	24	35	15	14	12	0	59	26	373
2019	None of the above	24	36	17	13	11	0	60	23	1612
2018	Client contact centre	26	41	19	7	6	0	67	14	262
2018	Health care practitioners	28	34	14	14	10	0	62	24	350
2018	Federal regulators	43	29	5	16	7	0	72	23	29
2018	Compliance, inspection and enforcement	30	40	12	9	8	0	71	17	240
2018	Communications or public affairs	38	40	12	7	4	0	77	11	190
2018	Access to information and privacy	22	48	14	8	8	0	70	17	70
2018	Security	36	39	12	4	8	0	76	12	205
2018	Science and technology	23	40	16	13	8	0	63	22	764
2018	Library services	21	40	7	20	12	0	61	32	48
2018	Legal services	40	42	3	9	5	0	82	14	53
2018	Administration and operations	35	36	12	10	7	0	71	17	1340
2018	Human resources	33	36	14	10	7	0	69	17	695
2018	Financial management	34	37	12	10	7	0	71	17	686
2018	Procurement	29	39	15	9	7	0	69	16	644
2018	Real property	22	33	16	16	13	0	55	29	532
2018	Materiel management	27	36	17	11	9	0	63	20	737
2018	Information management	30	42	13	10	5	0	72	15	346
2018	Information technology	29	38	17	9	7	0	67	16	656
2018	Internal audit	29	38	16	12	6	0	67	17	65
2018	Evaluation	18	60	9	7	6	0	78	13	39
2018	Data sciences	23	36	9	15	14	2	61	30	54
2018	Policy	45	32	10	7	6	0	77	13	195
2018	Project management	29	37	18	10	6	0	66	16	537
2018	Other services to the public	24	37	16	11	10	1	62	21	304
2018	None of the above	21	36	16	14	12	0	57	27	1328
2017	Client contact centre	26	33	20	13	7	0	60	20	336
2017	Health care practitioners	32	34	14	12	7	0	67	19	400
2017	Federal regulators	55	24	13	0	3	5	83	3	26
2017	Compliance, inspection and enforcement	23	42	15	7	13	0	65	20	229
2017	Communications or public affairs	37	39	9	8	6	0	76	15	182
2017	Access to information and privacy	27	31	15	13	14	0	58	26	65
2017	Security	32	39	11	10	8	0	71	18	190
2017	Science and technology	27	36	15	11	10	1	63	21	932
2017	Library services	28	42	12	15	2	0	71	17	45
2017	Legal services	36	38	10	8	6	2	76	14	50
2017	Administration and operations	33	37	12	10	8	0	70	18	1686
2017	Human resources	33	38	11	11	7	0	71	18	680
2017	Financial management	34	35	13	9	9	0	68	19	806
2017	Procurement	26	41	17	10	7	0	67	16	768
2017	Real property	20	36	17	14	12	0	56	27	672
2017	Materiel management	26	41	14	10	8	0	68	18	806
2017	Information management	33	35	15	11	6	0	68	17	404
2017	Information technology	28	36	15	11	9	0	65	20	826
2017	Internal audit	30	39	14	5	12	0	69	17	61
2017	Evaluation	39	37	10	5	9	0	76	14	56
2017	Data sciences	26	43	16	5	9	0	69	15	58
2017	Policy	42	36	9	7	5	0	78	13	204
2017	Project management	31	40	12	11	7	0	70	17	598
2017	Other services to the public	23	35	18	13	12	0	58	24	346
2017	None of the above	24	34	18	12	12	0	58	24	1985

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	57	31	8	2	2	0	88	4	365
2020	Health care practitioners	66	25	5	3	1	0	91	4	428
2020	Federal regulators	78	20	2	0	0	0	98	0	41
2020	Compliance, inspection and enforcement	57	29	11	2	2	0	85	4	303
2020	Communications or public affairs	55	30	11	2	2	0	85	4	236
2020	Access to information and privacy	66	27	7	0	0	0	93	0	98
2020	Security	58	31	6	2	3	0	89	6	262
2020	Science and technology	53	34	8	3	1	0	87	5	1019
2020	Library services	59	28	8	6	0	0	86	6	47
2020	Legal services	48	42	6	2	2	0	90	4	50
2020	Administration and operations	61	27	8	2	2	0	87	4	1841
2020	Human resources	55	32	8	3	2	0	87	5	1000
2020	Financial management	57	33	7	2	1	0	90	3	982
2020	Procurement	54	34	9	1	1	0	88	3	817
2020	Real property	57	30	8	3	1	0	87	4	737
2020	Materiel management	58	30	9	2	1	0	88	3	887
2020	Information management	59	28	9	3	1	0	87	4	439
2020	Information technology	56	30	10	2	2	0	87	4	887
2020	Internal audit	47	36	12	4	1	0	84	5	84
2020	Evaluation	53	38	5	3	0	0	92	3	88
2020	Data sciences	52	31	10	4	3	0	83	7	81
2020	Policy	58	30	10	2	1	0	88	3	366
2020	Project management	56	33	7	2	1	0	89	4	793
2020	Other services to the public	57	30	9	2	3	0	86	5	359
2020	None of the above	56	31	9	2	2	0	87	4	1499
2019	Client contact centre	52	36	7	4	1	0	88	5	338
2019	Health care practitioners	61	31	6	1	1	0	92	2	415
2019	Federal regulators	59	33	8	0	0	0	92	0	30
2019	Compliance, inspection and enforcement	52	34	7	3	4	0	86	7	269
2019	Communications or public affairs	52	37	8	3	1	0	89	3	230
2019	Access to information and privacy	58	25	12	2	4	0	83	5	92
2019	Security	54	32	10	1	4	0	86	4	243
2019	Science and technology	51	36	9	2	1	0	88	4	942
2019	Library services	66	24	9	0	2	0	90	2	46
2019	Legal services	48	32	18	0	1	0	80	1	64
2019	Administration and operations	56	30	9	3	3	0	86	5	1687
2019	Human resources	52	33	9	3	2	0	86	5	1016
2019	Financial management	57	30	10	2	1	0	87	3	841
2019	Procurement	53	35	9	2	2	0	87	4	755
2019	Real property	54	33	8	3	3	0	86	6	718
2019	Materiel management	60	27	9	2	1	0	88	3	874
2019	Information management	54	32	10	2	1	0	86	4	432
2019	Information technology	53	34	10	3	1	0	87	4	791
2019	Internal audit	46	28	22	0	3	0	74	3	77
2019	Evaluation	66	23	8	0	3	0	89	3	63
2019	Data sciences	50	36	8	4	1	0	86	6	66
2019	Policy	61	27	7	3	1	0	88	5	263
2019	Project management	54	33	9	2	2	0	87	5	729
2019	Other services to the public	60	30	6	2	2	0	90	4	373
2019	None of the above	55	31	8	3	2	0	87	5	1607
2018	Client contact centre	48	39	9	3	2	0	87	4	258
2018	Health care practitioners	62	31	4	2	1	0	93	2	348
2018	Federal regulators	58	24	0	8	10	0	82	18	29
2018	Compliance, inspection and enforcement	55	32	5	5	3	0	86	8	240
2018	Communications or public affairs	53	33	10	4	0	0	86	4	190
2018	Access to information and privacy	47	39	13	1	0	0	86	1	68
2018	Security	58	30	9	1	1	0	88	3	204
2018	Science and technology	50	36	9	3	1	0	86	5	760
2018	Library services	45	32	15	7	2	0	76	8	48
2018	Legal services	57	36	5	2	0	0	93	2	53
2018	Administration and operations	55	31	9	3	2	0	86	5	1335
2018	Human resources	50	37	9	3	2	0	87	4	691
2018	Financial management	55	32	10	2	1	0	87	3	688
2018	Procurement	52	36	7	4	1	0	88	5	638
2018	Real property	56	30	10	1	3	0	86	4	529
2018	Materiel management	55	32	8	3	2	0	88	5	730
2018	Information management	55	30	12	2	1	0	85	3	344
2018	Information technology	54	32	9	4	1	0	86	5	656
2018	Internal audit	38	47	10	3	3	0	84	6	65
2018	Evaluation	48	44	7	0	1	0	92	1	39
2018	Data sciences	51	30	12	4	2	2	82	6	53
2018	Policy	54	32	10	3	1	0	86	4	195
2018	Project management	55	31	9	3	1	0	86	4	536
2018	Other services to the public	61	28	7	1	2	0	90	4	303
2018	None of the above	56	31	9	2	2	0	87	4	1321
2017	Client contact centre	50	38	9	2	1	0	88	3	339
2017	Health care practitioners	72	24	3	1	0	0	96	1	399
2017	Federal regulators	70	13	16	0	0	0	84	0	26
2017	Compliance, inspection and enforcement	52	36	7	4	2	0	87	6	227
2017	Communications or public affairs	59	33	7	1	0	0	92	1	181
2017	Access to information and privacy	52	37	8	2	2	0	89	3	64
2017	Security	71	22	4	2	1	0	93	3	190
2017	Science and technology	56	32	9	3	1	0	88	3	934
2017	Library services	48	39	9	5	0	0	87	5	44
2017	Legal services	54	34	8	2	2	0	88	4	51
2017	Administration and operations	57	32	7	2	1	0	89	4	1689
2017	Human resources	54	36	7	3	1	0	90	4	680
2017	Financial management	54	35	7	3	2	0	89	4	804
2017	Procurement	54	37	7	2	1	0	91	3	771
2017	Real property	57	30	8	4	2	0	87	6	669
2017	Materiel management	57	32	7	3	1	0	89	4	803
2017	Information management	58	27	11	2	1	0	86	3	403
2017	Information technology	54	35	7	2	1	0	89	4	820
2017	Internal audit	54	28	12	4	1	0	82	6	63
2017	Evaluation	58	26	7	6	3	0	84	9	56
2017	Data sciences	63	23	8	4	2	0	86	5	58
2017	Policy	61	28	7	3	1	0	89	4	204
2017	Project management	55	34	8	2	1	0	89	3	596
2017	Other services to the public	61	30	7	2	1	0	90	3	345
2017	None of the above	59	30	8	2	1	0	89	4	1977
2014	Client contact centre	60	31	7	2	1	0	91	2	478
2014	Health care practitioners	78	20	1	0	0	0	98	1	502
2014	Federal regulators	64	27	6	2	0	0	91	2	43
2014	Compliance, inspection and enforcement	66	24	6	2	2	0	90	4	376
2014	Communications or public affairs	59	29	8	2	1	0	89	4	210
2014	Access to information and privacy	60	35	5	0	0	0	95	0	79
2014	Security	75	17	5	1	1	0	93	2	207
2014	Science and technology	58	30	7	3	1	0	89	4	1246
2014	Library services	57	33	7	1	2	0	90	3	60
2014	Legal services	72	20	7	2	0	0	92	2	59
2014	Administration and operations	67	24	6	2	1	0	91	3	2243
2014	Human resources	66	25	5	3	1	0	91	4	848
2014	Financial management	65	25	7	2	1	0	90	3	859
2014	Procurement	60	30	6	2	1	0	91	3	926
2014	Real property	67	24	5	1	2	0	92	3	448
2014	Materiel management	63	26	7	2	2	0	89	4	1015
2014	Information management	65	26	5	2	2	0	91	4	588
2014	Information technology	61	27	8	2	1	0	88	4	1017
2014	Internal audit	50	33	12	2	2	0	83	4	90
2014	Evaluation	64	27	5	3	0	0	92	3	64
2014	Other services to the public	65	26	6	1	2	0	91	3	646
2014	None of the above	66	24	6	2	2	0	90	4	2568

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	27	39	18	8	7	0	1	67	15	366
2020	Health care practitioners	25	37	13	13	12	0	0	62	24	431
2020	Federal regulators	45	48	2	2	2	0	0	93	4	40
2020	Compliance, inspection and enforcement	35	35	14	9	6	0	0	70	16	304
2020	Communications or public affairs	37	38	11	10	3	0	0	76	13	240
2020	Access to information and privacy	46	31	13	7	3	0	0	77	10	97
2020	Security	35	41	10	6	8	0	0	76	13	263
2020	Science and technology	32	39	14	8	7	0	0	71	15	1026
2020	Library services	38	34	12	6	10	0	0	72	16	47
2020	Legal services	35	39	10	12	4	0	0	74	16	51
2020	Administration and operations	39	35	11	9	6	0	0	74	15	1851
2020	Human resources	32	39	14	9	5	0	0	71	15	998
2020	Financial management	37	41	10	7	5	0	0	78	12	987
2020	Procurement	34	35	17	7	6	0	0	70	14	821
2020	Real property	29	37	14	12	8	0	0	66	20	733
2020	Materiel management	33	38	13	10	6	0	0	71	15	890
2020	Information management	37	39	12	7	3	1	0	77	11	439
2020	Information technology	36	38	11	9	5	0	0	75	14	885
2020	Internal audit	42	35	17	2	5	0	0	76	7	87
2020	Evaluation	38	34	16	8	2	2	0	74	10	87
2020	Data sciences	41	40	8	9	2	0	0	81	11	84
2020	Policy	47	34	8	7	4	0	0	82	11	368
2020	Project management	38	42	9	7	4	0	0	80	11	793
2020	Other services to the public	25	36	15	14	10	0	0	61	24	359
2020	None of the above	25	37	15	13	9	0	0	62	23	1499
2019	Client contact centre	23	41	19	9	9	0	0	64	17	340
2019	Health care practitioners	23	37	15	18	8	0	0	60	26	420
2019	Federal regulators	29	50	8	6	7	0	0	79	13	30
2019	Compliance, inspection and enforcement	30	38	11	13	8	0	0	69	20	271
2019	Communications or public affairs	43	35	11	8	3	0	0	78	11	232
2019	Access to information and privacy	35	30	14	9	12	0	0	65	21	93
2019	Security	32	36	11	9	12	0	0	68	21	242
2019	Science and technology	26	42	15	11	6	0	0	68	17	947
2019	Library services	41	31	3	19	6	0	0	72	25	46
2019	Legal services	28	40	17	14	1	0	0	68	15	61
2019	Administration and operations	37	34	12	10	7	0	0	72	17	1690
2019	Human resources	32	36	14	12	6	1	0	68	18	1016
2019	Financial management	36	39	11	10	5	0	0	74	15	845
2019	Procurement	28	40	15	11	7	0	0	67	17	756
2019	Real property	25	40	14	10	10	0	0	65	20	719
2019	Materiel management	32	37	15	10	6	0	0	69	16	877
2019	Information management	35	41	12	7	5	0	1	76	12	429
2019	Information technology	32	42	12	10	4	0	0	74	14	794
2019	Internal audit	36	29	14	12	8	0	0	65	20	78
2019	Evaluation	34	46	9	7	4	0	0	79	11	64
2019	Data sciences	33	35	10	15	5	2	0	69	21	65
2019	Policy	47	35	5	9	4	0	0	82	13	262
2019	Project management	34	43	11	7	5	0	0	77	12	731
2019	Other services to the public	25	37	13	14	11	0	0	62	25	373
2019	None of the above	24	38	15	13	10	0	0	62	23	1606
2018	Client contact centre	23	39	23	8	7	0	0	62	16	262
2018	Health care practitioners	17	43	15	14	10	0	1	60	25	350
2018	Federal regulators	42	40	0	8	10	0	0	82	18	29
2018	Compliance, inspection and enforcement	33	39	12	10	6	0	0	72	16	242
2018	Communications or public affairs	45	31	14	7	3	0	0	76	9	187
2018	Access to information and privacy	27	38	17	8	8	1	0	66	17	70
2018	Security	35	35	16	8	6	0	0	70	15	204
2018	Science and technology	22	46	13	12	7	0	0	67	19	763
2018	Library services	34	25	14	8	15	0	2	61	24	48
2018	Legal services	41	31	12	10	5	0	0	73	15	53
2018	Administration and operations	33	37	13	10	7	0	0	70	18	1341
2018	Human resources	26	39	13	13	8	0	1	65	21	697
2018	Financial management	30	43	12	9	6	0	0	74	14	688
2018	Procurement	27	40	14	11	7	0	0	67	18	641
2018	Real property	23	35	13	15	14	0	0	58	29	532
2018	Materiel management	26	38	15	12	8	0	0	65	20	735
2018	Information management	38	36	12	9	5	0	0	74	14	346
2018	Information technology	26	45	13	9	6	0	0	71	15	656
2018	Internal audit	30	39	12	14	4	0	0	69	18	62
2018	Evaluation	42	46	7	4	0	0	0	88	4	39
2018	Data sciences	29	38	9	9	16	0	0	67	25	54
2018	Policy	45	36	7	11	2	0	0	81	13	194
2018	Project management	32	42	13	8	4	0	0	75	13	541
2018	Other services to the public	27	33	19	12	9	0	0	61	21	303
2018	None of the above	22	35	16	12	14	0	0	57	27	1328
2017	Client contact centre	22	38	19	10	8	0	1	62	18	339
2017	Health care practitioners	27	38	11	15	9	0	0	65	24	400
2017	Federal regulators	51	27	13	0	9	0	0	78	9	26
2017	Compliance, inspection and enforcement	32	38	10	12	8	0	0	70	20	227
2017	Communications or public affairs	45	36	10	5	4	0	0	81	9	181
2017	Access to information and privacy	30	41	11	9	9	0	0	70	19	65
2017	Security	34	41	8	12	4	0	1	75	17	190
2017	Science and technology	31	41	12	9	7	0	0	71	16	933
2017	Library services	25	46	7	6	13	3	0	73	20	44
2017	Legal services	43	38	8	8	4	0	0	80	12	51
2017	Administration and operations	34	37	10	10	7	0	0	72	17	1683
2017	Human resources	32	40	10	11	6	0	0	73	17	680
2017	Financial management	34	40	9	10	6	0	0	75	16	804
2017	Procurement	29	42	14	9	6	0	0	71	15	770
2017	Real property	25	42	11	13	9	0	0	67	22	666
2017	Materiel management	30	42	11	9	7	0	1	73	16	801
2017	Information management	35	40	11	8	4	0	0	76	13	403
2017	Information technology	31	38	13	11	6	0	0	70	18	818
2017	Internal audit	38	39	9	12	1	0	0	77	14	62
2017	Evaluation	46	32	12	7	3	0	0	77	11	56
2017	Data sciences	37	39	6	9	9	0	0	76	18	58
2017	Policy	46	37	7	5	5	1	0	83	10	204
2017	Project management	36	40	11	10	3	0	0	76	13	596
2017	Other services to the public	25	40	13	11	10	0	1	66	21	345
2017	None of the above	26	40	13	12	9	0	0	66	21	1974
2014	Client contact centre	18	38	18	13	11	0	1	57	24	478
2014	Health care practitioners	20	41	12	16	11	0	0	61	27	502
2014	Federal regulators	39	33	10	13	6	0	0	72	18	44
2014	Compliance, inspection and enforcement	24	41	12	13	10	0	0	65	23	375
2014	Communications or public affairs	26	44	11	12	7	0	0	70	19	211
2014	Access to information and privacy	29	37	17	11	4	0	1	67	16	79
2014	Security	26	42	12	13	7	0	0	68	20	207
2014	Science and technology	16	47	14	13	10	0	0	63	23	1247
2014	Library services	26	46	8	10	10	0	0	71	20	60
2014	Legal services	26	48	8	10	8	0	0	73	18	59
2014	Administration and operations	25	42	12	11	9	0	0	68	21	2241
2014	Human resources	23	43	11	13	9	0	1	67	21	849
2014	Financial management	29	41	12	10	8	0	0	70	18	859
2014	Procurement	20	45	13	13	8	0	0	66	21	926
2014	Real property	24	41	14	10	10	0	0	66	20	448
2014	Materiel management	23	42	12	12	10	0	0	66	22	1017
2014	Information management	25	45	12	11	6	0	0	71	17	589
2014	Information technology	22	40	15	13	9	0	0	62	22	1017
2014	Internal audit	28	47	12	10	3	0	0	75	14	90
2014	Evaluation	25	47	10	9	9	0	0	72	18	64
2014	Other services to the public	18	38	13	16	15	0	0	56	31	646
2014	None of the above	19	40	14	15	12	0	0	59	27	2571

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	31	38	19	6	6	0	0	69	12	368
2020	Health care practitioners	28	32	18	14	8	0	0	60	22	433
2020	Federal regulators	41	48	7	2	2	0	0	89	4	41
2020	Compliance, inspection and enforcement	36	30	18	8	7	0	0	66	15	303
2020	Communications or public affairs	44	33	14	6	3	0	0	77	9	242
2020	Access to information and privacy	48	28	15	5	3	1	0	77	8	98
2020	Security	40	34	13	7	6	0	0	74	13	265
2020	Science and technology	38	34	12	9	6	0	0	73	15	1027
2020	Library services	46	41	4	4	6	0	0	87	9	47
2020	Legal services	50	26	14	6	4	0	0	76	10	50
2020	Administration and operations	44	30	13	7	5	0	0	74	12	1850
2020	Human resources	40	33	14	7	5	0	0	74	12	1000
2020	Financial management	41	37	13	6	4	0	0	78	10	990
2020	Procurement	37	34	16	7	6	0	0	71	13	824
2020	Real property	32	35	15	11	7	0	0	67	17	736
2020	Materiel management	36	34	15	8	6	0	0	71	14	896
2020	Information management	43	32	13	8	4	0	0	75	11	442
2020	Information technology	39	35	13	7	5	0	0	74	12	889
2020	Internal audit	48	33	14	1	5	0	0	80	6	87
2020	Evaluation	34	47	15	4	1	0	0	80	5	88
2020	Data sciences	52	33	4	8	3	0	0	85	11	84
2020	Policy	50	30	9	8	3	0	0	80	11	370
2020	Project management	39	36	13	7	5	0	0	75	11	793
2020	Other services to the public	26	32	21	10	11	0	0	58	21	359
2020	None of the above	28	35	18	10	9	0	0	63	19	1504
2019	Client contact centre	30	39	18	6	6	0	0	70	12	342
2019	Health care practitioners	24	35	17	14	10	0	0	59	24	419
2019	Federal regulators	42	32	9	5	13	0	0	73	18	30
2019	Compliance, inspection and enforcement	31	34	15	9	11	0	0	65	20	271
2019	Communications or public affairs	48	30	14	3	5	0	0	78	8	232
2019	Access to information and privacy	35	31	19	8	7	0	0	66	15	93
2019	Security	35	32	15	5	13	0	0	67	19	242
2019	Science and technology	32	36	15	9	8	0	0	68	17	947
2019	Library services	45	28	4	17	6	0	0	73	23	46
2019	Legal services	36	32	19	11	1	0	0	68	13	65
2019	Administration and operations	42	31	13	7	6	0	0	74	13	1693
2019	Human resources	37	35	13	8	6	0	0	73	14	1021
2019	Financial management	38	35	13	9	5	0	0	73	14	844
2019	Procurement	30	36	18	8	7	0	0	67	15	757
2019	Real property	27	36	19	10	8	0	0	63	18	720
2019	Materiel management	33	36	17	9	5	0	0	69	14	877
2019	Information management	39	34	17	6	4	0	0	73	10	431
2019	Information technology	37	36	14	7	5	0	0	74	12	799
2019	Internal audit	43	31	14	11	1	0	0	74	12	78
2019	Evaluation	37	43	9	3	9	0	0	80	11	64
2019	Data sciences	39	31	13	7	9	0	0	70	17	66
2019	Policy	48	30	12	6	4	0	0	78	10	263
2019	Project management	39	33	15	9	4	0	0	72	13	730
2019	Other services to the public	28	32	20	10	10	0	0	60	20	374
2019	None of the above	26	34	17	12	10	0	0	61	21	1611
2018	Client contact centre	30	34	23	8	5	0	0	64	13	262
2018	Health care practitioners	25	34	15	15	11	0	1	59	26	351
2018	Federal regulators	39	33	3	10	15	0	0	73	25	29
2018	Compliance, inspection and enforcement	32	39	13	10	6	0	0	71	16	241
2018	Communications or public affairs	48	36	9	6	2	0	0	84	8	189
2018	Access to information and privacy	22	35	28	8	7	0	0	57	15	70
2018	Security	34	33	18	8	7	0	1	68	15	203
2018	Science and technology	30	35	16	10	9	0	0	65	19	755
2018	Library services	27	32	29	2	10	0	0	58	12	48
2018	Legal services	47	31	9	4	8	0	2	79	12	53
2018	Administration and operations	40	31	15	8	6	0	0	71	14	1339
2018	Human resources	36	36	12	10	6	0	0	72	16	696
2018	Financial management	36	36	16	8	4	0	0	72	12	686
2018	Procurement	29	35	19	9	8	0	0	64	17	642
2018	Real property	23	35	18	12	12	0	0	58	24	529
2018	Materiel management	30	33	15	13	9	0	0	63	22	735
2018	Information management	40	31	14	11	5	0	0	71	16	343
2018	Information technology	33	35	17	9	7	0	0	68	16	656
2018	Internal audit	32	33	21	9	6	0	0	65	15	64
2018	Evaluation	48	42	8	2	0	0	0	90	2	39
2018	Data sciences	34	25	20	11	9	2	0	59	20	54
2018	Policy	46	32	11	7	5	0	0	78	12	195
2018	Project management	32	36	17	9	5	0	0	69	15	541
2018	Other services to the public	28	29	23	13	7	0	0	57	20	303
2018	None of the above	25	32	20	10	13	0	0	57	23	1323
2017	Client contact centre	26	38	15	12	8	0	1	65	20	339
2017	Health care practitioners	28	31	19	13	9	0	0	59	21	399
2017	Federal regulators	45	39	13	0	3	0	0	84	3	26
2017	Compliance, inspection and enforcement	35	33	15	7	9	0	0	69	17	226
2017	Communications or public affairs	49	29	11	6	5	0	0	78	11	181
2017	Access to information and privacy	31	39	11	13	6	0	0	70	19	65
2017	Security	34	40	13	7	6	0	0	74	13	188
2017	Science and technology	34	36	13	9	7	0	0	71	16	934
2017	Library services	41	29	16	6	7	0	0	71	13	44
2017	Legal services	50	21	10	13	2	2	2	74	16	51
2017	Administration and operations	38	33	12	11	6	0	0	72	16	1689
2017	Human resources	40	35	12	7	6	0	0	75	13	679
2017	Financial management	39	36	10	8	6	0	0	75	15	804
2017	Procurement	30	40	15	9	6	0	0	70	15	770
2017	Real property	26	37	17	11	9	0	0	63	20	669
2017	Materiel management	33	36	14	10	6	0	0	70	16	801
2017	Information management	38	35	16	7	4	0	0	73	11	402
2017	Information technology	34	33	14	13	6	0	1	67	19	821
2017	Internal audit	43	30	17	8	3	0	0	73	11	63
2017	Evaluation	54	28	5	9	3	0	0	82	13	56
2017	Data sciences	43	32	5	11	9	0	0	75	20	58
2017	Policy	48	33	10	5	2	0	0	82	8	204
2017	Project management	37	37	13	10	4	0	0	74	14	594
2017	Other services to the public	27	35	18	9	10	0	1	63	19	345
2017	None of the above	28	35	17	11	8	0	1	64	19	1977
2014	Client contact centre	21	40	21	10	7	0	0	62	17	479
2014	Health care practitioners	25	38	14	14	8	0	0	63	23	502
2014	Federal regulators	41	31	13	8	8	0	0	71	16	44
2014	Compliance, inspection and enforcement	33	32	17	9	9	0	0	65	18	376
2014	Communications or public affairs	37	36	10	10	7	0	0	74	16	211
2014	Access to information and privacy	33	35	21	9	3	0	0	68	12	79
2014	Security	33	37	12	11	8	0	0	69	19	207
2014	Science and technology	29	37	15	11	7	0	0	66	19	1247
2014	Library services	30	41	16	5	8	0	0	71	13	60
2014	Legal services	40	40	10	2	6	0	2	81	8	59
2014	Administration and operations	35	35	14	9	7	0	0	70	17	2243
2014	Human resources	31	39	13	9	7	0	0	71	16	848
2014	Financial management	35	38	12	8	6	0	0	73	15	859
2014	Procurement	26	40	17	10	7	0	0	66	17	927
2014	Real property	27	35	15	14	9	1	0	62	23	448
2014	Materiel management	30	36	16	10	8	0	0	66	18	1017
2014	Information management	32	41	13	8	6	0	0	72	14	589
2014	Information technology	28	39	15	10	8	0	0	67	17	1017
2014	Internal audit	35	38	14	11	2	0	0	72	13	90
2014	Evaluation	31	33	15	17	4	0	0	63	22	64
2014	Other services to the public	24	34	15	14	12	0	0	58	27	647
2014	None of the above	24	35	17	12	10	0	0	60	22	2572

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	32	43	15	7	3	0	0	75	10	367
2020	Health care practitioners	34	33	14	13	6	0	0	67	19	430
2020	Federal regulators	49	38	7	4	2	0	0	87	7	39
2020	Compliance, inspection and enforcement	31	35	19	11	3	0	0	66	14	303
2020	Communications or public affairs	36	40	12	7	4	0	0	77	11	240
2020	Access to information and privacy	43	40	9	7	1	0	0	83	8	97
2020	Security	33	41	11	8	7	0	0	74	15	263
2020	Science and technology	24	42	16	12	5	1	0	67	17	1025
2020	Library services	34	39	18	4	6	0	0	72	9	47
2020	Legal services	44	31	12	8	6	0	0	75	13	51
2020	Administration and operations	42	36	9	8	5	0	0	78	13	1847
2020	Human resources	38	39	10	8	5	0	0	77	13	990
2020	Financial management	39	40	10	8	4	0	0	78	11	980
2020	Procurement	33	41	16	7	4	0	0	74	11	818
2020	Real property	24	40	18	13	6	0	0	63	19	732
2020	Materiel management	34	38	14	10	5	0	0	72	14	889
2020	Information management	35	40	13	9	3	0	0	75	12	441
2020	Information technology	32	41	12	9	4	0	0	74	13	886
2020	Internal audit	36	40	14	5	5	0	0	77	9	86
2020	Evaluation	36	38	18	6	0	2	0	76	6	88
2020	Data sciences	46	28	13	8	4	1	0	75	12	84
2020	Policy	43	36	9	8	3	1	1	81	10	369
2020	Project management	32	41	16	8	4	0	0	73	12	793
2020	Other services to the public	23	39	16	14	8	0	0	62	22	359
2020	None of the above	26	39	17	11	5	1	0	66	16	1501
2019	Client contact centre	28	46	15	8	3	0	0	74	11	339
2019	Health care practitioners	33	42	12	10	4	0	0	74	14	413
2019	Federal regulators	23	52	10	13	3	0	0	75	16	30
2019	Compliance, inspection and enforcement	29	35	19	10	8	0	0	64	18	266
2019	Communications or public affairs	38	39	13	8	2	0	0	78	9	231
2019	Access to information and privacy	36	32	14	11	7	0	0	68	18	93
2019	Security	32	35	12	11	10	0	0	67	21	238
2019	Science and technology	22	39	18	13	7	0	1	62	20	943
2019	Library services	35	37	2	26	0	0	0	72	26	45
2019	Legal services	39	42	15	3	1	0	0	81	5	62
2019	Administration and operations	39	37	12	8	4	0	0	76	12	1677
2019	Human resources	36	38	10	10	4	0	0	75	15	1017
2019	Financial management	38	38	11	8	4	0	0	77	12	832
2019	Procurement	28	44	14	10	4	0	0	72	14	758
2019	Real property	22	38	17	13	10	0	0	60	23	717
2019	Materiel management	29	42	15	10	3	0	0	71	13	872
2019	Information management	33	41	14	9	3	0	0	75	11	429
2019	Information technology	31	37	15	11	5	0	1	69	16	794
2019	Internal audit	32	50	7	6	3	0	1	83	10	77
2019	Evaluation	40	36	12	7	6	0	0	76	13	63
2019	Data sciences	25	41	16	14	4	0	0	66	18	64
2019	Policy	41	37	11	7	3	1	0	79	11	259
2019	Project management	30	41	15	9	5	0	0	71	14	722
2019	Other services to the public	26	36	18	11	9	0	0	63	19	372
2019	None of the above	25	38	17	12	8	0	0	63	20	1591
2018	Client contact centre	25	42	20	9	4	0	0	67	13	261
2018	Health care practitioners	28	37	10	13	11	0	0	65	25	352
2018	Federal regulators	38	44	3	0	15	0	0	82	15	29
2018	Compliance, inspection and enforcement	32	31	16	14	7	0	0	63	21	242
2018	Communications or public affairs	42	33	13	9	2	0	0	76	11	190
2018	Access to information and privacy	24	44	18	9	4	0	0	69	13	68
2018	Security	32	35	17	8	7	1	0	68	15	204
2018	Science and technology	22	36	17	15	9	0	0	58	24	760
2018	Library services	18	44	19	9	10	0	0	62	19	47
2018	Legal services	44	34	9	9	2	2	0	80	11	51
2018	Administration and operations	38	33	16	7	6	0	0	71	14	1340
2018	Human resources	33	37	13	12	5	0	0	70	17	696
2018	Financial management	33	41	13	9	4	0	0	73	13	685
2018	Procurement	27	39	17	10	6	0	0	67	16	643
2018	Real property	20	30	19	17	13	0	0	51	30	529
2018	Materiel management	28	36	17	11	8	0	0	64	19	735
2018	Information management	35	32	14	12	7	0	0	67	18	346
2018	Information technology	30	37	16	9	7	0	0	67	16	658
2018	Internal audit	35	33	17	10	3	0	2	69	13	65
2018	Evaluation	39	33	12	15	0	0	0	73	15	39
2018	Data sciences	23	31	15	13	18	0	0	54	31	54
2018	Policy	39	37	9	8	5	1	1	78	13	194
2018	Project management	31	36	16	11	6	0	0	67	17	539
2018	Other services to the public	31	30	21	10	8	0	0	61	18	302
2018	None of the above	24	32	17	14	12	0	0	56	27	1325
2017	Client contact centre	26	43	17	9	5	0	0	69	13	339
2017	Health care practitioners	33	40	12	8	7	0	0	73	15	399
2017	Federal regulators	66	15	16	0	3	0	0	80	3	26
2017	Compliance, inspection and enforcement	27	41	11	12	9	0	0	68	21	227
2017	Communications or public affairs	44	37	9	5	5	1	0	81	10	181
2017	Access to information and privacy	31	31	16	10	12	0	0	62	22	65
2017	Security	37	38	10	9	7	0	0	75	15	190
2017	Science and technology	27	34	17	13	8	1	0	62	21	934
2017	Library services	41	29	7	16	7	0	0	70	23	44
2017	Legal services	39	35	14	8	2	2	0	76	10	49
2017	Administration and operations	37	36	12	9	6	0	0	73	15	1688
2017	Human resources	33	36	10	15	6	0	0	70	21	680
2017	Financial management	37	35	13	8	6	0	0	72	15	805
2017	Procurement	28	45	13	8	5	0	0	73	13	770
2017	Real property	23	33	18	15	11	0	0	56	26	669
2017	Materiel management	30	40	16	8	6	0	0	70	14	801
2017	Information management	35	37	16	7	4	0	0	72	12	402
2017	Information technology	32	37	14	11	6	0	0	69	17	821
2017	Internal audit	33	35	20	8	6	0	0	67	13	63
2017	Evaluation	45	33	14	4	5	0	0	77	9	56
2017	Data sciences	31	36	10	10	11	0	2	68	22	58
2017	Policy	43	35	10	7	3	1	1	79	10	204
2017	Project management	34	36	13	10	6	0	0	71	16	596
2017	Other services to the public	29	32	15	13	11	0	0	61	24	344
2017	None of the above	26	35	18	11	8	0	0	62	20	1975
2014	Client contact centre	24	39	23	10	4	0	0	63	14	477
2014	Health care practitioners	33	40	14	9	5	0	0	73	14	502
2014	Federal regulators	33	37	16	10	3	0	0	70	14	44
2014	Compliance, inspection and enforcement	28	34	14	13	10	0	0	63	24	376
2014	Communications or public affairs	33	40	13	11	4	0	0	73	14	211
2014	Access to information and privacy	33	38	13	13	4	0	0	71	16	79
2014	Security	34	35	17	7	7	0	0	69	14	207
2014	Science and technology	21	36	18	15	10	0	0	57	25	1247
2014	Library services	30	29	20	12	8	0	1	60	20	60
2014	Legal services	43	29	15	6	7	0	0	72	13	59
2014	Administration and operations	36	35	12	10	6	0	0	71	16	2244
2014	Human resources	32	36	11	13	8	0	0	68	21	849
2014	Financial management	36	35	12	10	6	0	0	72	16	858
2014	Procurement	25	43	16	9	6	0	0	68	16	924
2014	Real property	21	37	18	14	10	0	0	58	24	448
2014	Materiel management	26	38	17	12	7	0	0	64	18	1017
2014	Information management	31	40	12	10	7	0	0	71	17	589
2014	Information technology	27	34	19	12	8	0	0	61	20	1015
2014	Internal audit	29	42	10	12	7	0	0	71	19	90
2014	Evaluation	33	36	17	8	6	0	0	69	14	64
2014	Other services to the public	22	34	18	12	13	0	0	57	25	645
2014	None of the above	22	35	17	14	11	0	0	57	25	2571

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	46	37	11	3	3	0	83	6	370
2020	Health care practitioners	48	36	9	4	3	0	84	7	433
2020	Federal regulators	57	39	4	0	0	0	96	0	41
2020	Compliance, inspection and enforcement	48	34	10	5	3	0	82	9	301
2020	Communications or public affairs	48	34	8	6	2	0	83	9	242
2020	Access to information and privacy	53	31	10	5	1	0	84	6	97
2020	Security	43	39	10	5	3	0	82	9	265
2020	Science and technology	44	41	8	6	2	0	85	7	1029
2020	Library services	47	29	16	4	4	0	76	8	46
2020	Legal services	53	28	14	2	4	0	80	6	50
2020	Administration and operations	50	34	8	5	3	0	85	7	1853
2020	Human resources	44	37	10	7	2	0	81	9	1002
2020	Financial management	49	36	8	4	3	0	84	7	991
2020	Procurement	45	39	10	4	2	0	84	6	823
2020	Real property	46	34	11	6	3	0	81	9	734
2020	Materiel management	48	36	9	4	2	0	84	7	896
2020	Information management	48	35	9	7	1	0	84	8	444
2020	Information technology	43	38	9	7	3	0	81	9	889
2020	Internal audit	35	44	15	2	3	0	79	6	87
2020	Evaluation	48	42	7	2	1	0	90	3	88
2020	Data sciences	40	45	7	7	1	0	85	8	84
2020	Policy	52	33	8	5	2	0	84	7	370
2020	Project management	47	36	10	4	2	0	83	6	794
2020	Other services to the public	47	32	10	7	3	0	80	10	361
2020	None of the above	48	34	10	5	3	0	82	8	1504
2019	Client contact centre	41	41	10	4	3	0	82	8	341
2019	Health care practitioners	45	42	9	3	1	0	87	4	419
2019	Federal regulators	53	34	3	10	0	0	87	10	30
2019	Compliance, inspection and enforcement	45	34	10	8	4	0	79	12	270
2019	Communications or public affairs	47	40	7	5	2	0	86	6	233
2019	Access to information and privacy	42	31	17	8	1	0	74	9	93
2019	Security	45	33	11	4	8	0	78	11	243
2019	Science and technology	41	42	10	5	2	0	83	7	947
2019	Library services	59	27	4	2	8	0	86	10	46
2019	Legal services	46	32	19	3	0	0	78	3	65
2019	Administration and operations	46	37	10	3	4	0	83	7	1690
2019	Human resources	46	37	9	6	2	0	83	8	1020
2019	Financial management	46	37	10	5	2	0	83	8	843
2019	Procurement	39	44	9	4	3	0	84	7	759
2019	Real property	42	38	10	6	4	0	81	9	720
2019	Materiel management	45	38	11	4	2	0	83	6	880
2019	Information management	43	37	11	5	3	0	81	8	434
2019	Information technology	42	38	12	5	2	0	81	7	802
2019	Internal audit	37	38	17	7	1	0	75	8	78
2019	Evaluation	51	36	9	1	3	0	87	4	64
2019	Data sciences	36	41	9	9	5	0	77	14	65
2019	Policy	52	31	10	4	3	0	83	7	263
2019	Project management	44	38	10	5	3	0	82	8	734
2019	Other services to the public	51	33	10	4	3	0	83	7	377
2019	None of the above	45	35	11	5	4	0	80	9	1617
2018	Client contact centre	41	39	11	4	5	0	80	9	260
2018	Health care practitioners	47	39	8	5	2	0	86	7	351
2018	Federal regulators	50	35	7	5	3	0	85	8	29
2018	Compliance, inspection and enforcement	42	37	8	9	4	0	80	13	242
2018	Communications or public affairs	48	34	14	3	0	0	82	4	190
2018	Access to information and privacy	36	44	11	4	5	0	79	9	70
2018	Security	49	35	9	4	3	0	84	6	205
2018	Science and technology	38	42	12	6	2	0	80	8	764
2018	Library services	37	34	15	6	8	0	71	14	48
2018	Legal services	56	32	7	2	3	0	88	5	52
2018	Administration and operations	45	33	12	5	4	0	79	9	1342
2018	Human resources	41	39	10	6	3	0	81	9	696
2018	Financial management	45	36	11	5	2	0	81	8	690
2018	Procurement	43	38	13	4	2	0	81	6	645
2018	Real property	41	36	12	5	5	0	77	10	531
2018	Materiel management	40	43	9	6	3	0	83	9	737
2018	Information management	43	37	12	5	2	0	81	7	345
2018	Information technology	41	38	10	7	4	0	79	11	659
2018	Internal audit	30	48	13	7	3	0	77	10	65
2018	Evaluation	44	48	4	1	2	0	92	3	39
2018	Data sciences	34	29	24	10	2	0	63	12	54
2018	Policy	49	35	8	6	2	0	84	8	196
2018	Project management	40	40	12	5	2	0	81	7	541
2018	Other services to the public	50	30	11	6	2	0	81	8	303
2018	None of the above	43	36	11	6	4	0	79	10	1325
2017	Client contact centre	38	41	13	5	2	0	80	7	338
2017	Health care practitioners	51	37	8	3	1	0	88	5	399
2017	Federal regulators	77	10	13	0	0	0	87	0	26
2017	Compliance, inspection and enforcement	41	38	11	6	5	0	78	11	227
2017	Communications or public affairs	46	42	8	3	1	0	88	4	180
2017	Access to information and privacy	42	34	13	9	2	0	76	11	65
2017	Security	57	29	10	3	2	0	85	5	189
2017	Science and technology	41	39	11	6	3	0	81	9	933
2017	Library services	50	27	13	3	7	0	77	9	44
2017	Legal services	52	30	2	10	6	0	82	16	51
2017	Administration and operations	44	36	11	5	4	0	80	9	1686
2017	Human resources	43	39	8	6	3	0	83	9	678
2017	Financial management	44	37	10	5	4	0	81	9	802
2017	Procurement	40	45	10	3	2	0	85	5	767
2017	Real property	40	35	14	6	5	0	75	10	669
2017	Materiel management	43	41	9	4	3	0	84	7	801
2017	Information management	44	36	11	5	3	0	80	9	400
2017	Information technology	39	40	11	6	3	0	79	9	820
2017	Internal audit	35	42	12	9	2	0	78	10	63
2017	Evaluation	57	24	10	6	3	0	81	9	56
2017	Data sciences	40	40	9	5	5	0	80	11	58
2017	Policy	50	34	8	5	3	0	84	8	204
2017	Project management	42	39	11	6	2	0	81	8	595
2017	Other services to the public	46	34	12	5	3	0	81	8	344
2017	None of the above	46	34	12	5	3	0	81	7	1974
2014	Client contact centre	40	45	8	3	3	0	85	6	476
2014	Health care practitioners	56	34	6	2	1	1	91	4	501
2014	Federal regulators	54	33	4	4	4	0	87	9	43
2014	Compliance, inspection and enforcement	43	37	10	7	3	0	80	10	376
2014	Communications or public affairs	41	42	11	4	1	0	83	6	211
2014	Access to information and privacy	41	40	13	6	0	0	81	6	79
2014	Security	50	35	8	5	2	0	85	7	207
2014	Science and technology	38	41	10	7	4	0	79	11	1246
2014	Library services	35	41	7	12	4	2	77	16	59
2014	Legal services	59	24	5	6	5	0	84	11	59
2014	Administration and operations	46	36	10	6	3	0	82	9	2243
2014	Human resources	44	38	9	7	3	0	82	10	849
2014	Financial management	44	40	8	5	4	0	83	9	859
2014	Procurement	38	43	11	4	3	0	82	7	925
2014	Real property	40	42	9	5	3	0	82	9	448
2014	Materiel management	43	38	9	6	4	0	81	10	1016
2014	Information management	42	38	9	7	4	0	80	11	589
2014	Information technology	39	39	12	6	4	0	78	10	1017
2014	Internal audit	30	42	10	13	4	0	72	18	90
2014	Evaluation	51	31	7	3	8	0	82	11	64
2014	Other services to the public	45	37	11	4	3	0	82	7	645
2014	None of the above	45	35	11	4	4	0	80	8	2568

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	51	32	10	4	2	0	0	83	7	368
2020	Health care practitioners	45	30	13	6	6	0	0	74	13	430
2020	Federal regulators	34	34	22	4	6	0	0	68	11	41
2020	Compliance, inspection and enforcement	35	33	18	8	5	0	1	68	14	304
2020	Communications or public affairs	40	32	15	9	4	0	0	72	13	241
2020	Access to information and privacy	30	28	12	16	14	1	0	58	30	98
2020	Security	40	28	20	8	4	0	0	68	12	264
2020	Science and technology	32	36	17	9	6	0	0	68	15	1023
2020	Library services	45	32	12	11	0	0	0	77	11	47
2020	Legal services	51	32	13	2	2	0	0	83	4	51
2020	Administration and operations	45	30	15	5	4	0	0	76	9	1835
2020	Human resources	35	31	16	11	7	0	0	66	18	994
2020	Financial management	43	32	14	7	4	0	0	75	11	983
2020	Procurement	33	30	20	9	7	1	0	64	16	821
2020	Real property	36	36	15	6	6	0	0	73	12	734
2020	Materiel management	39	33	16	7	4	0	1	73	11	895
2020	Information management	37	35	15	7	5	0	1	73	12	445
2020	Information technology	37	33	17	9	4	0	0	70	13	888
2020	Internal audit	37	36	11	3	12	0	0	73	16	87
2020	Evaluation	43	42	9	2	5	0	0	85	6	87
2020	Data sciences	41	32	19	2	6	0	0	73	8	83
2020	Policy	30	31	18	13	8	0	0	61	21	366
2020	Project management	31	36	16	10	7	0	0	67	17	786
2020	Other services to the public	44	39	12	3	2	0	0	84	5	359
2020	None of the above	40	35	15	5	3	0	1	77	8	1497
2019	Client contact centre	50	33	10	5	2	0	0	83	7	340
2019	Health care practitioners	39	31	16	9	5	0	0	70	13	415
2019	Federal regulators	25	32	25	6	11	0	0	57	17	29
2019	Compliance, inspection and enforcement	35	31	21	6	6	1	0	66	12	263
2019	Communications or public affairs	48	25	16	4	5	1	2	75	9	233
2019	Access to information and privacy	41	24	17	7	11	0	0	65	18	92
2019	Security	40	29	21	5	5	0	1	69	10	243
2019	Science and technology	33	33	18	9	6	0	1	66	16	942
2019	Library services	46	28	16	8	3	0	0	74	10	45
2019	Legal services	56	24	12	4	4	0	0	81	7	64
2019	Administration and operations	43	30	16	6	4	0	0	74	10	1674
2019	Human resources	35	31	18	9	6	1	0	67	15	1015
2019	Financial management	40	34	17	6	4	0	0	73	10	833
2019	Procurement	37	35	17	7	4	0	0	72	11	756
2019	Real property	39	31	19	7	5	0	0	70	12	704
2019	Materiel management	40	32	17	7	4	0	0	72	11	871
2019	Information management	43	31	14	7	4	1	1	75	11	426
2019	Information technology	37	32	16	8	5	0	1	70	13	798
2019	Internal audit	53	22	17	7	1	0	0	75	8	78
2019	Evaluation	45	34	13	5	0	0	3	82	5	63
2019	Data sciences	42	24	18	5	8	0	3	68	14	65
2019	Policy	37	22	20	11	9	0	1	60	20	260
2019	Project management	34	35	17	7	6	0	0	69	13	725
2019	Other services to the public	51	31	14	2	2	0	0	82	4	375
2019	None of the above	42	33	17	4	3	0	1	76	7	1589
2018	Client contact centre	48	35	12	2	3	0	0	83	5	265
2018	Health care practitioners	43	27	18	6	6	0	0	70	12	359
2018	Federal regulators	39	25	21	12	3	0	0	64	15	30
2018	Compliance, inspection and enforcement	34	33	16	11	4	0	1	69	15	244
2018	Communications or public affairs	41	29	16	7	6	0	1	70	14	193
2018	Access to information and privacy	34	28	16	13	8	0	0	62	21	69
2018	Security	35	32	23	5	3	0	1	68	9	204
2018	Science and technology	35	31	16	10	6	0	1	67	17	773
2018	Library services	40	29	20	5	5	0	1	71	10	48
2018	Legal services	49	28	11	5	5	0	2	78	11	53
2018	Administration and operations	43	28	17	7	5	0	1	71	12	1347
2018	Human resources	32	32	15	12	8	0	0	64	21	700
2018	Financial management	34	36	18	7	4	0	0	71	11	685
2018	Procurement	38	31	17	8	6	0	0	69	13	650
2018	Real property	33	32	20	9	5	0	0	66	14	531
2018	Materiel management	39	32	14	8	5	0	1	72	14	740
2018	Information management	45	28	13	7	5	0	1	74	12	349
2018	Information technology	35	32	19	8	5	0	1	68	13	659
2018	Internal audit	55	26	11	6	3	0	0	81	9	65
2018	Evaluation	56	33	6	4	0	0	0	90	4	40
2018	Data sciences	34	29	18	9	7	2	2	65	16	54
2018	Policy	27	36	17	10	8	0	2	64	19	197
2018	Project management	32	32	17	12	7	0	0	64	19	545
2018	Other services to the public	48	33	15	3	1	0	0	81	4	306
2018	None of the above	43	33	15	5	3	0	1	77	8	1343
2017	Client contact centre	51	32	8	6	1	1	1	84	8	341
2017	Health care practitioners	38	35	16	7	4	0	0	73	10	404
2017	Federal regulators	32	42	16	7	3	0	0	74	10	26
2017	Compliance, inspection and enforcement	35	32	18	8	4	1	1	68	13	229
2017	Communications or public affairs	42	30	18	7	3	0	0	72	10	182
2017	Access to information and privacy	21	28	15	14	22	0	0	49	36	66
2017	Security	34	38	15	7	4	0	1	73	11	191
2017	Science and technology	30	35	17	9	6	0	2	67	16	933
2017	Library services	49	18	11	7	7	0	9	73	15	45
2017	Legal services	41	34	12	5	4	0	4	78	10	50
2017	Administration and operations	40	33	14	7	4	0	1	75	11	1694
2017	Human resources	29	36	18	10	6	0	1	66	16	685
2017	Financial management	38	32	18	7	5	0	0	70	11	807
2017	Procurement	35	36	15	9	4	0	0	71	13	770
2017	Real property	37	35	14	7	4	1	1	74	11	674
2017	Materiel management	38	33	15	7	5	0	1	72	13	807
2017	Information management	41	34	14	5	3	0	2	77	9	404
2017	Information technology	40	36	13	6	3	0	1	77	9	825
2017	Internal audit	46	38	8	1	5	0	1	85	6	63
2017	Evaluation	46	36	12	3	4	0	0	81	7	56
2017	Data sciences	41	27	19	12	2	0	0	67	14	58
2017	Policy	27	36	19	13	4	0	1	64	17	204
2017	Project management	28	41	16	9	5	0	1	69	14	596
2017	Other services to the public	50	30	15	3	1	0	1	81	4	349
2017	None of the above	42	33	14	6	3	0	2	77	9	1986
2014	Client contact centre	52	35	8	3	2	0	1	88	5	479
2014	Health care practitioners	38	34	17	7	4	0	0	72	11	502
2014	Federal regulators	26	44	19	9	2	0	0	70	11	44
2014	Compliance, inspection and enforcement	30	36	20	9	5	0	0	66	14	375
2014	Communications or public affairs	33	38	19	6	2	0	1	72	8	210
2014	Access to information and privacy	27	28	15	13	11	0	5	58	26	79
2014	Security	32	40	15	6	6	0	1	73	12	207
2014	Science and technology	27	36	19	10	8	0	1	63	18	1248
2014	Library services	40	34	17	2	5	0	3	76	7	60
2014	Legal services	27	39	18	12	3	0	0	67	15	59
2014	Administration and operations	40	32	17	6	4	0	0	72	10	2243
2014	Human resources	33	32	18	10	7	0	0	65	17	849
2014	Financial management	37	35	16	7	4	0	0	72	11	859
2014	Procurement	31	37	19	8	4	0	0	69	13	927
2014	Real property	30	36	21	8	6	0	0	66	14	447
2014	Materiel management	33	35	17	10	5	0	1	69	14	1017
2014	Information management	37	31	17	8	5	0	1	69	13	589
2014	Information technology	31	35	19	8	6	0	0	67	14	1018
2014	Internal audit	47	32	17	3	1	0	0	79	4	90
2014	Evaluation	47	34	12	3	3	0	0	81	6	64
2014	Other services to the public	42	35	14	5	3	0	0	78	8	646
2014	None of the above	38	34	17	5	4	0	1	73	9	2568

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	11	25	33	22	8	0	2	30	36	370
2020	Health care practitioners	8	22	32	27	11	0	1	37	30	433
2020	Federal regulators	4	15	32	43	6	0	0	49	19	41
2020	Compliance, inspection and enforcement	8	27	36	24	5	0	0	29	35	305
2020	Communications or public affairs	9	24	41	20	6	0	1	26	33	241
2020	Access to information and privacy	9	32	28	18	11	1	1	30	42	99
2020	Security	13	25	34	20	7	0	1	27	38	264
2020	Science and technology	11	25	39	18	5	1	1	24	37	1029
2020	Library services	2	12	39	25	15	0	8	43	15	47
2020	Legal services	6	23	25	25	18	2	0	44	30	51
2020	Administration and operations	10	22	34	20	12	0	1	33	32	1846
2020	Human resources	13	30	31	17	8	0	0	26	43	1001
2020	Financial management	7	23	35	24	10	0	1	35	30	989
2020	Procurement	9	27	40	17	6	0	1	23	36	829
2020	Real property	12	30	33	17	7	0	1	24	42	735
2020	Materiel management	8	24	37	22	9	1	1	31	32	899
2020	Information management	8	21	35	27	8	1	2	35	29	445
2020	Information technology	12	29	35	18	6	0	0	24	41	888
2020	Internal audit	15	35	28	16	6	0	0	22	50	87
2020	Evaluation	5	18	30	34	10	0	2	45	24	88
2020	Data sciences	7	15	41	32	5	0	0	37	21	83
2020	Policy	9	24	38	21	7	0	1	28	34	368
2020	Project management	11	21	40	21	6	0	0	27	32	793
2020	Other services to the public	10	29	32	19	7	1	1	27	40	361
2020	None of the above	12	27	35	18	7	0	1	25	40	1511
2019	Client contact centre	10	29	36	14	9	0	2	24	39	343
2019	Health care practitioners	6	24	29	25	14	0	1	40	31	421
2019	Federal regulators	13	20	38	18	11	0	0	29	33	30
2019	Compliance, inspection and enforcement	10	29	33	21	7	0	1	28	39	270
2019	Communications or public affairs	8	20	37	26	7	2	0	34	28	231
2019	Access to information and privacy	9	21	35	19	14	0	2	34	30	92
2019	Security	14	25	38	19	4	0	0	22	40	243
2019	Science and technology	11	30	36	16	5	1	1	22	42	946
2019	Library services	7	17	32	19	18	0	6	40	26	46
2019	Legal services	10	20	39	16	11	1	1	28	31	65
2019	Administration and operations	9	23	35	22	10	0	1	32	33	1690
2019	Human resources	14	28	31	14	9	1	2	24	44	1020
2019	Financial management	9	25	35	21	8	0	2	29	35	846
2019	Procurement	10	24	39	18	6	0	1	25	35	759
2019	Real property	15	30	31	17	6	0	0	23	45	719
2019	Materiel management	9	29	34	19	8	0	0	27	39	879
2019	Information management	8	21	35	22	12	0	3	35	29	433
2019	Information technology	12	28	37	17	6	0	0	23	40	800
2019	Internal audit	8	29	41	17	5	0	0	22	37	78
2019	Evaluation	9	13	37	27	14	0	0	41	22	63
2019	Data sciences	11	31	26	23	9	2	0	32	42	66
2019	Policy	8	24	39	20	9	0	1	29	32	262
2019	Project management	11	26	41	16	5	1	0	21	37	733
2019	Other services to the public	10	25	35	22	6	0	2	28	36	377
2019	None of the above	10	28	36	17	7	1	2	24	39	1618
2018	Client contact centre	12	29	30	20	9	0	1	29	41	264
2018	Health care practitioners	7	22	36	19	14	0	1	33	30	359
2018	Federal regulators	13	12	41	25	9	0	0	34	24	30
2018	Compliance, inspection and enforcement	6	27	35	20	11	0	1	31	34	242
2018	Communications or public affairs	9	21	36	23	8	2	1	32	31	193
2018	Access to information and privacy	8	24	33	22	11	0	1	34	33	71
2018	Security	13	24	35	16	10	0	1	27	38	205
2018	Science and technology	10	29	35	18	7	1	1	25	40	770
2018	Library services	3	21	33	24	15	0	5	41	25	48
2018	Legal services	5	25	16	24	21	0	9	50	33	53
2018	Administration and operations	9	25	32	20	12	1	1	32	35	1341
2018	Human resources	15	30	31	15	7	0	1	23	46	707
2018	Financial management	11	23	36	20	9	1	1	29	35	686
2018	Procurement	10	27	41	15	5	1	1	20	38	646
2018	Real property	14	35	32	11	5	1	1	17	50	531
2018	Materiel management	8	25	36	20	9	0	1	29	34	744
2018	Information management	8	23	34	23	10	0	2	35	31	348
2018	Information technology	10	28	39	16	6	0	1	22	39	658
2018	Internal audit	10	28	30	26	6	0	0	31	38	65
2018	Evaluation	7	25	25	38	5	0	0	43	32	40
2018	Data sciences	12	11	41	20	14	2	0	34	24	54
2018	Policy	10	23	42	21	5	0	0	26	32	198
2018	Project management	14	27	32	22	5	0	1	27	41	545
2018	Other services to the public	10	27	35	16	10	0	2	26	38	308
2018	None of the above	14	25	33	19	8	1	2	27	39	1327
2017	Client contact centre	9	27	31	21	7	1	4	30	37	339
2017	Health care practitioners	6	21	33	22	14	0	3	38	28	400
2017	Federal regulators	10	19	37	14	12	0	9	28	31	25
2017	Compliance, inspection and enforcement	12	22	32	21	11	1	2	33	35	225
2017	Communications or public affairs	10	22	33	19	14	1	1	34	32	180
2017	Access to information and privacy	16	18	27	29	6	0	5	36	35	66
2017	Security	12	22	35	18	12	0	1	30	35	191
2017	Science and technology	11	28	37	15	7	1	1	22	40	929
2017	Library services	5	26	30	26	8	0	4	36	33	45
2017	Legal services	13	18	26	24	17	0	2	42	31	51
2017	Administration and operations	11	24	33	19	11	0	3	31	36	1688
2017	Human resources	15	32	31	14	5	1	1	20	48	681
2017	Financial management	12	24	35	17	9	0	4	26	37	803
2017	Procurement	12	27	38	14	6	1	2	21	40	766
2017	Real property	14	30	33	14	6	1	2	21	46	662
2017	Materiel management	10	25	35	19	8	1	3	28	36	805
2017	Information management	7	24	35	21	9	0	5	31	32	403
2017	Information technology	11	27	36	15	7	0	3	23	39	822
2017	Internal audit	4	23	43	23	4	0	3	28	28	63
2017	Evaluation	3	27	45	10	13	2	0	23	31	56
2017	Data sciences	8	17	42	24	7	2	0	31	26	58
2017	Policy	8	21	38	23	8	0	2	31	29	204
2017	Project management	13	28	35	16	7	0	2	24	41	597
2017	Other services to the public	12	25	33	16	9	0	4	26	39	341
2017	None of the above	12	26	34	17	8	0	3	26	39	1971
2014	Client contact centre	10	33	32	16	6	0	2	22	45	477
2014	Health care practitioners	9	20	33	24	12	1	2	37	30	499
2014	Federal regulators	8	9	50	29	2	0	2	31	18	44
2014	Compliance, inspection and enforcement	12	31	34	16	6	1	1	22	44	376
2014	Communications or public affairs	10	26	40	14	7	0	3	22	37	211
2014	Access to information and privacy	13	22	39	12	9	0	5	22	37	79
2014	Security	10	25	36	22	8	0	0	30	35	207
2014	Science and technology	13	31	37	13	4	0	2	18	45	1246
2014	Library services	8	21	29	32	8	0	2	41	29	60
2014	Legal services	11	24	30	24	9	2	2	34	35	59
2014	Administration and operations	9	26	34	20	8	0	3	29	36	2239
2014	Human resources	11	31	38	13	5	0	2	18	43	848
2014	Financial management	11	25	37	16	8	0	2	25	37	858
2014	Procurement	12	32	36	15	4	1	1	19	44	926
2014	Real property	16	36	33	12	3	0	0	14	53	448
2014	Materiel management	10	29	38	16	5	0	1	22	40	1013
2014	Information management	13	26	36	16	8	0	1	24	40	588
2014	Information technology	14	31	36	12	4	1	2	17	46	1017
2014	Internal audit	8	13	40	31	3	1	3	36	22	90
2014	Evaluation	9	22	32	29	7	1	0	36	32	64
2014	Other services to the public	12	31	33	16	6	0	1	22	44	646
2014	None of the above	13	28	34	15	7	1	2	23	42	2562

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	9	20	28	26	12	2	3	40	30	368
2020	Health care practitioners	16	16	27	25	14	0	2	40	33	431
2020	Federal regulators	2	14	15	47	22	0	0	69	16	41
2020	Compliance, inspection and enforcement	10	13	27	35	15	0	0	50	23	301
2020	Communications or public affairs	7	17	28	28	16	1	3	46	26	240
2020	Access to information and privacy	5	19	23	30	18	2	3	50	26	98
2020	Security	9	19	25	26	18	2	0	45	29	263
2020	Science and technology	11	17	29	28	14	1	0	42	29	1026
2020	Library services	8	12	21	35	19	0	6	57	21	47
2020	Legal services	6	6	15	37	36	0	0	73	12	51
2020	Administration and operations	8	16	26	28	20	1	1	49	24	1842
2020	Human resources	11	20	26	25	16	2	1	42	32	997
2020	Financial management	7	18	22	31	20	1	1	52	25	987
2020	Procurement	8	16	32	27	15	1	1	43	25	820
2020	Real property	11	25	27	24	12	1	1	37	36	731
2020	Materiel management	8	18	28	26	18	1	1	45	27	889
2020	Information management	6	13	28	28	21	2	2	51	20	442
2020	Information technology	9	17	29	29	14	2	1	44	27	880
2020	Internal audit	2	22	22	24	27	2	0	53	25	86
2020	Evaluation	6	11	23	38	19	3	0	59	18	87
2020	Data sciences	9	13	23	40	14	1	0	55	22	83
2020	Policy	5	15	21	37	18	2	2	57	21	367
2020	Project management	7	15	29	32	16	0	1	49	22	788
2020	Other services to the public	9	21	32	22	13	2	1	36	32	362
2020	None of the above	11	20	28	25	12	2	1	39	32	1508
2019	Client contact centre	12	22	28	23	11	1	3	36	36	340
2019	Health care practitioners	11	26	29	17	15	0	1	33	38	419
2019	Federal regulators	6	38	19	32	6	0	0	38	43	30
2019	Compliance, inspection and enforcement	12	21	29	27	10	0	1	38	33	270
2019	Communications or public affairs	5	12	27	31	20	4	1	54	18	229
2019	Access to information and privacy	12	24	22	19	22	0	1	42	36	89
2019	Security	13	18	32	25	11	1	0	37	31	243
2019	Science and technology	12	21	31	22	12	2	1	35	34	945
2019	Library services	9	15	32	19	17	0	8	39	26	46
2019	Legal services	5	14	20	33	22	6	0	58	20	65
2019	Administration and operations	9	18	28	25	17	1	1	44	28	1689
2019	Human resources	14	20	29	19	15	2	2	35	35	1017
2019	Financial management	12	18	28	24	15	2	2	40	31	842
2019	Procurement	10	18	29	25	14	1	2	41	30	752
2019	Real property	17	24	27	18	12	1	1	30	42	717
2019	Materiel management	11	22	27	24	15	1	1	39	34	879
2019	Information management	9	17	22	28	19	2	3	49	28	434
2019	Information technology	10	19	31	24	14	1	1	39	30	797
2019	Internal audit	7	16	31	23	21	2	0	45	24	78
2019	Evaluation	8	14	27	32	20	0	0	52	22	63
2019	Data sciences	11	29	27	15	17	2	0	33	40	66
2019	Policy	5	14	33	30	15	2	1	46	20	261
2019	Project management	9	20	29	28	12	1	1	41	30	731
2019	Other services to the public	13	23	31	21	9	2	2	31	37	375
2019	None of the above	13	22	29	21	13	1	2	34	36	1617
2018	Client contact centre	12	24	26	18	13	4	3	34	39	264
2018	Health care practitioners	12	25	29	23	9	1	1	33	37	360
2018	Federal regulators	9	18	35	26	13	0	0	38	27	30
2018	Compliance, inspection and enforcement	11	19	25	29	12	2	1	43	31	242
2018	Communications or public affairs	7	15	21	33	20	4	0	56	23	193
2018	Access to information and privacy	8	14	37	24	16	1	0	41	22	71
2018	Security	14	17	26	24	16	3	1	41	32	204
2018	Science and technology	11	24	27	23	12	2	1	36	36	767
2018	Library services	18	19	21	24	12	6	0	38	39	48
2018	Legal services	7	5	15	28	32	3	9	69	14	53
2018	Administration and operations	10	19	26	23	19	2	2	43	31	1334
2018	Human resources	16	25	26	18	11	3	1	30	43	705
2018	Financial management	12	20	25	24	16	2	1	42	32	685
2018	Procurement	13	19	27	25	13	2	2	39	33	644
2018	Real property	22	28	31	11	7	1	0	19	50	531
2018	Materiel management	10	22	28	24	14	1	1	39	33	736
2018	Information management	8	16	28	22	20	3	3	45	25	346
2018	Information technology	11	19	30	23	14	2	1	38	31	656
2018	Internal audit	10	21	26	32	9	1	0	41	32	64
2018	Evaluation	9	12	25	38	16	0	0	54	21	40
2018	Data sciences	18	13	31	20	17	2	0	38	31	54
2018	Policy	10	14	27	30	17	0	2	48	24	196
2018	Project management	10	20	30	26	13	1	1	39	30	546
2018	Other services to the public	16	21	30	17	14	1	1	32	37	305
2018	None of the above	18	22	27	18	12	2	2	31	41	1319
2017	Client contact centre	9	24	33	18	10	3	3	29	35	337
2017	Health care practitioners	12	18	35	18	13	1	2	33	31	400
2017	Federal regulators	0	19	34	21	18	0	9	42	20	25
2017	Compliance, inspection and enforcement	14	21	27	17	16	1	3	35	36	226
2017	Communications or public affairs	9	14	25	25	24	2	2	50	24	182
2017	Access to information and privacy	21	15	36	12	12	1	3	25	38	66
2017	Security	11	12	34	25	16	0	2	42	24	190
2017	Science and technology	11	23	31	19	12	1	2	33	35	928
2017	Library services	11	13	22	26	17	5	6	48	28	45
2017	Legal services	6	7	22	28	32	3	2	63	14	51
2017	Administration and operations	11	19	28	21	17	2	4	39	32	1679
2017	Human resources	16	26	29	15	10	1	2	26	43	684
2017	Financial management	11	20	29	22	12	2	5	37	32	802
2017	Procurement	11	18	29	24	13	2	3	39	31	762
2017	Real property	19	28	25	16	9	1	2	25	49	661
2017	Materiel management	9	22	27	22	14	1	3	38	33	800
2017	Information management	8	20	25	23	17	2	5	43	30	399
2017	Information technology	9	20	29	23	14	2	3	39	30	819
2017	Internal audit	6	15	31	29	17	2	1	47	21	63
2017	Evaluation	7	16	25	31	19	0	2	51	24	56
2017	Data sciences	11	15	23	24	19	7	2	46	28	58
2017	Policy	7	12	25	35	17	2	3	55	19	202
2017	Project management	12	18	30	25	12	0	2	38	30	593
2017	Other services to the public	16	21	27	17	12	1	5	32	39	340
2017	None of the above	14	24	29	17	12	2	3	31	39	1953
2014	Client contact centre	12	29	29	17	9	3	2	27	43	477
2014	Health care practitioners	11	24	28	22	11	2	2	35	36	501
2014	Federal regulators	11	21	29	28	9	0	2	37	33	44
2014	Compliance, inspection and enforcement	20	22	27	20	9	1	2	29	43	375
2014	Communications or public affairs	9	20	31	25	11	2	2	37	31	211
2014	Access to information and privacy	8	20	37	16	14	1	4	32	29	79
2014	Security	14	20	33	22	10	0	1	32	35	207
2014	Science and technology	16	27	32	17	6	1	1	24	43	1244
2014	Library services	12	18	24	28	13	2	4	43	32	60
2014	Legal services	9	19	20	30	17	2	3	50	29	59
2014	Administration and operations	12	21	28	21	13	2	3	35	35	2239
2014	Human resources	14	23	30	18	9	2	3	29	39	848
2014	Financial management	10	19	33	22	12	2	3	35	30	859
2014	Procurement	13	22	35	19	8	2	1	28	36	922
2014	Real property	20	29	29	14	6	0	1	20	50	449
2014	Materiel management	12	24	32	19	10	1	2	29	37	1014
2014	Information management	12	24	30	20	11	2	2	32	37	588
2014	Information technology	16	23	32	17	8	2	2	26	40	1014
2014	Internal audit	8	18	23	29	15	3	4	47	28	90
2014	Evaluation	5	18	31	31	13	3	0	45	24	64
2014	Other services to the public	18	27	27	16	9	1	1	25	47	643
2014	None of the above	15	25	29	18	9	2	2	28	42	2566

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	18	22	33	14	9	1	4	24	41	366
2020	Health care practitioners	16	21	26	22	13	1	1	36	38	430
2020	Federal regulators	7	22	35	23	13	0	0	37	28	41
2020	Compliance, inspection and enforcement	15	23	32	20	9	0	1	29	39	303
2020	Communications or public affairs	19	25	33	13	8	0	2	22	45	241
2020	Access to information and privacy	8	14	36	25	14	1	2	40	22	98
2020	Security	17	23	27	20	11	1	1	31	41	264
2020	Science and technology	26	29	25	12	6	1	1	18	56	1028
2020	Library services	6	12	36	18	20	0	8	41	19	45
2020	Legal services	6	21	21	34	12	2	4	48	29	51
2020	Administration and operations	13	20	32	20	13	1	1	33	34	1847
2020	Human resources	14	23	33	19	9	1	1	29	38	998
2020	Financial management	11	24	31	21	11	1	1	33	35	983
2020	Procurement	19	28	30	15	5	1	1	21	48	824
2020	Real property	22	29	29	11	7	1	2	18	52	733
2020	Materiel management	14	24	32	18	10	1	1	29	39	889
2020	Information management	12	20	32	19	12	2	4	33	34	443
2020	Information technology	18	26	33	15	6	1	1	22	45	885
2020	Internal audit	10	30	32	20	7	0	2	27	41	87
2020	Evaluation	11	16	31	20	15	4	2	37	29	88
2020	Data sciences	19	17	28	20	16	1	0	36	36	82
2020	Policy	14	23	37	16	7	1	1	24	38	369
2020	Project management	19	29	30	15	5	1	1	21	49	795
2020	Other services to the public	18	26	24	20	7	2	3	29	46	360
2020	None of the above	20	25	29	14	8	2	2	23	47	1500
2019	Client contact centre	22	26	29	11	9	1	2	20	49	342
2019	Health care practitioners	16	28	26	17	9	1	3	27	46	420
2019	Federal regulators	3	40	27	19	11	0	0	30	43	30
2019	Compliance, inspection and enforcement	22	27	30	10	10	1	1	20	50	270
2019	Communications or public affairs	13	22	41	12	11	1	0	23	35	231
2019	Access to information and privacy	12	17	24	24	22	0	1	47	29	92
2019	Security	19	31	30	15	3	1	1	18	51	243
2019	Science and technology	30	30	24	11	5	1	1	15	60	947
2019	Library services	17	11	38	14	10	2	8	26	31	46
2019	Legal services	14	18	27	15	24	1	0	40	33	65
2019	Administration and operations	16	24	31	17	10	1	2	28	41	1690
2019	Human resources	15	25	30	15	9	2	2	26	42	1018
2019	Financial management	16	24	32	16	9	1	2	26	41	841
2019	Procurement	22	30	28	12	6	0	2	19	53	757
2019	Real property	26	35	21	10	6	1	0	16	62	721
2019	Materiel management	20	27	30	13	9	1	1	22	47	875
2019	Information management	15	20	25	23	14	1	3	38	36	432
2019	Information technology	22	29	28	13	7	0	0	20	52	799
2019	Internal audit	17	24	37	12	8	1	0	20	42	78
2019	Evaluation	16	15	34	24	9	1	0	34	31	63
2019	Data sciences	29	25	21	11	14	2	0	25	54	66
2019	Policy	18	24	31	16	8	3	1	25	44	261
2019	Project management	22	31	31	11	4	1	1	15	54	731
2019	Other services to the public	19	23	27	14	11	2	4	26	45	374
2019	None of the above	20	27	26	14	9	2	2	23	50	1615
2018	Client contact centre	18	28	21	17	10	4	1	29	49	262
2018	Health care practitioners	19	26	22	20	11	0	2	32	45	360
2018	Federal regulators	6	29	32	24	10	0	0	33	34	29
2018	Compliance, inspection and enforcement	20	29	25	18	7	1	1	25	50	240
2018	Communications or public affairs	13	19	33	21	10	3	1	33	33	192
2018	Access to information and privacy	14	15	27	27	14	0	3	43	29	71
2018	Security	26	18	28	15	10	1	2	26	45	205
2018	Science and technology	32	30	23	8	5	1	1	14	63	770
2018	Library services	16	40	18	12	11	0	3	24	58	48
2018	Legal services	11	14	31	15	23	0	6	41	26	53
2018	Administration and operations	17	24	30	17	11	1	1	28	42	1331
2018	Human resources	18	26	32	14	7	1	2	21	46	704
2018	Financial management	17	26	30	16	9	1	1	25	44	687
2018	Procurement	22	29	32	11	4	1	2	15	52	649
2018	Real property	34	30	23	9	4	1	0	12	64	529
2018	Materiel management	21	27	27	14	9	1	2	23	49	738
2018	Information management	13	22	27	19	12	2	3	33	38	344
2018	Information technology	23	29	28	12	6	1	1	18	53	659
2018	Internal audit	17	23	43	6	8	2	2	14	42	65
2018	Evaluation	12	23	37	26	2	0	0	29	35	40
2018	Data sciences	32	26	19	5	14	4	0	19	61	54
2018	Policy	16	24	33	18	5	1	2	24	42	198
2018	Project management	26	31	26	9	5	1	1	14	59	545
2018	Other services to the public	22	25	29	13	9	2	1	22	48	308
2018	None of the above	26	25	24	12	9	2	3	22	53	1322
2017	Client contact centre	16	32	25	11	8	3	5	21	52	339
2017	Health care practitioners	13	25	25	20	12	1	4	34	40	401
2017	Federal regulators	14	10	45	11	11	0	9	24	26	25
2017	Compliance, inspection and enforcement	16	27	30	16	8	2	1	25	44	224
2017	Communications or public affairs	15	22	30	14	15	2	2	30	39	181
2017	Access to information and privacy	8	22	24	26	11	2	8	40	33	66
2017	Security	24	23	29	16	6	1	1	23	48	190
2017	Science and technology	33	30	21	8	7	0	2	15	64	930
2017	Library services	16	14	20	25	15	0	10	45	34	45
2017	Legal services	14	20	35	13	18	0	0	31	34	51
2017	Administration and operations	18	25	26	15	11	1	4	27	45	1683
2017	Human resources	21	29	31	9	5	2	3	15	53	680
2017	Financial management	18	24	31	15	8	1	4	24	44	805
2017	Procurement	24	29	30	9	5	1	2	14	55	766
2017	Real property	31	28	25	9	5	1	2	14	61	665
2017	Materiel management	19	25	29	14	7	1	4	23	47	806
2017	Information management	14	22	26	17	12	2	7	31	40	401
2017	Information technology	22	31	27	11	6	1	3	17	55	822
2017	Internal audit	24	15	28	19	7	5	2	28	42	63
2017	Evaluation	11	39	30	7	11	0	2	19	51	56
2017	Data sciences	25	31	23	8	7	3	2	16	60	58
2017	Policy	19	22	36	15	6	0	2	22	42	203
2017	Project management	30	31	22	10	5	0	2	15	62	594
2017	Other services to the public	25	25	21	12	9	2	6	23	54	340
2017	None of the above	24	26	25	12	7	2	4	20	53	1963
2014	Client contact centre	19	33	26	13	6	1	3	20	53	477
2014	Health care practitioners	16	22	29	19	8	3	3	28	41	500
2014	Federal regulators	19	30	26	17	8	0	0	25	49	44
2014	Compliance, inspection and enforcement	24	33	25	11	5	1	2	16	58	376
2014	Communications or public affairs	28	30	23	11	7	1	1	18	58	211
2014	Access to information and privacy	10	22	30	19	13	0	6	34	34	78
2014	Security	24	20	26	21	8	0	1	29	44	206
2014	Science and technology	38	29	21	7	4	1	1	11	68	1247
2014	Library services	21	22	23	19	6	0	9	28	47	60
2014	Legal services	10	26	29	19	13	0	3	33	37	59
2014	Administration and operations	19	25	29	15	9	1	2	24	46	2243
2014	Human resources	26	29	24	11	7	1	3	18	57	849
2014	Financial management	18	25	33	13	8	1	4	22	44	857
2014	Procurement	23	33	27	12	3	1	1	15	57	925
2014	Real property	39	28	22	9	2	1	1	11	67	449
2014	Materiel management	22	29	28	13	5	1	2	18	53	1014
2014	Information management	24	28	23	14	8	1	3	22	53	588
2014	Information technology	26	31	25	10	4	2	2	15	59	1016
2014	Internal audit	15	17	36	14	10	2	6	27	34	90
2014	Evaluation	15	20	29	22	12	3	0	34	37	64
2014	Other services to the public	23	28	26	12	7	1	3	20	53	645
2014	None of the above	26	27	25	11	7	2	2	19	55	2565

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	2	11	26	41	15	2	4	59	14	368
2020	Health care practitioners	5	10	25	36	22	1	2	60	15	432
2020	Federal regulators	2	6	24	50	17	0	0	67	8	41
2020	Compliance, inspection and enforcement	4	13	34	35	12	1	1	48	17	304
2020	Communications or public affairs	7	16	34	32	10	0	1	42	23	239
2020	Access to information and privacy	13	20	21	23	21	1	1	45	33	97
2020	Security	7	12	25	42	14	0	0	56	18	261
2020	Science and technology	6	14	33	33	13	0	0	47	20	1024
2020	Library services	0	13	25	36	25	0	2	62	13	45
2020	Legal services	4	6	14	36	38	0	2	76	10	50
2020	Administration and operations	5	11	27	34	21	0	1	56	16	1837
2020	Human resources	8	16	31	27	16	1	1	44	25	1000
2020	Financial management	5	14	33	28	18	1	1	47	20	987
2020	Procurement	9	15	37	27	10	1	1	38	24	825
2020	Real property	5	12	30	35	15	1	2	52	17	734
2020	Materiel management	4	12	28	35	19	0	1	55	16	888
2020	Information management	3	10	25	39	18	1	3	59	14	442
2020	Information technology	4	14	32	33	15	0	1	48	19	884
2020	Internal audit	9	10	37	29	13	1	0	43	20	86
2020	Evaluation	7	9	30	38	17	0	0	55	15	88
2020	Data sciences	5	8	24	33	30	0	0	63	13	83
2020	Policy	11	17	32	29	10	0	1	39	29	366
2020	Project management	7	14	37	30	11	0	0	41	22	790
2020	Other services to the public	3	10	26	40	18	0	3	60	13	358
2020	None of the above	6	11	29	35	16	1	2	52	18	1501
2019	Client contact centre	7	13	27	33	19	0	1	52	20	342
2019	Health care practitioners	4	7	25	40	20	0	4	63	11	418
2019	Federal regulators	10	14	15	48	13	0	0	61	23	30
2019	Compliance, inspection and enforcement	8	12	30	33	15	0	1	49	21	268
2019	Communications or public affairs	3	10	36	33	15	2	2	50	13	231
2019	Access to information and privacy	6	14	25	32	22	0	0	55	20	93
2019	Security	6	13	29	36	14	1	1	51	19	244
2019	Science and technology	6	14	37	28	13	0	2	41	21	946
2019	Library services	2	4	21	42	23	0	8	70	7	46
2019	Legal services	4	6	23	35	28	1	2	65	11	65
2019	Administration and operations	4	12	29	34	19	1	1	54	16	1681
2019	Human resources	7	16	30	25	18	2	2	44	25	1014
2019	Financial management	6	14	33	29	16	1	2	46	20	845
2019	Procurement	7	17	33	27	14	1	2	41	25	752
2019	Real property	5	14	27	37	15	1	1	53	19	715
2019	Materiel management	4	12	36	27	19	1	1	47	17	876
2019	Information management	5	9	25	32	25	2	2	60	14	433
2019	Information technology	6	11	34	32	16	0	1	48	17	795
2019	Internal audit	2	11	32	36	19	0	0	55	14	78
2019	Evaluation	3	7	21	42	29	0	0	70	9	63
2019	Data sciences	9	14	26	26	23	2	0	50	24	66
2019	Policy	9	19	37	21	13	0	1	35	28	261
2019	Project management	8	15	37	30	9	0	1	40	22	725
2019	Other services to the public	4	9	25	34	20	1	6	59	14	373
2019	None of the above	6	12	29	34	16	1	2	52	18	1606
2018	Client contact centre	4	14	30	33	14	1	4	50	19	263
2018	Health care practitioners	3	15	23	37	18	0	3	57	18	359
2018	Federal regulators	3	6	15	63	6	7	0	75	9	30
2018	Compliance, inspection and enforcement	5	12	27	40	14	0	2	55	17	240
2018	Communications or public affairs	8	13	37	24	16	2	1	41	21	191
2018	Access to information and privacy	5	21	36	20	14	4	0	36	27	70
2018	Security	3	15	22	36	17	2	5	57	19	204
2018	Science and technology	4	16	34	33	11	1	1	45	21	763
2018	Library services	3	7	20	38	26	5	1	68	11	48
2018	Legal services	4	4	17	40	29	0	7	75	8	52
2018	Administration and operations	5	12	29	31	21	1	1	53	18	1331
2018	Human resources	10	17	36	25	11	1	1	37	27	700
2018	Financial management	6	18	35	26	14	1	1	40	24	683
2018	Procurement	8	18	37	26	9	1	2	35	27	643
2018	Real property	7	14	35	30	12	0	1	42	22	528
2018	Materiel management	3	14	32	33	16	0	2	50	17	743
2018	Information management	7	8	27	33	22	1	2	57	16	344
2018	Information technology	6	16	31	31	14	0	1	46	22	656
2018	Internal audit	4	8	41	26	20	0	2	47	12	65
2018	Evaluation	2	7	37	48	6	0	0	54	9	39
2018	Data sciences	12	14	28	20	23	2	0	44	27	54
2018	Policy	11	22	29	29	8	0	0	38	33	198
2018	Project management	10	18	36	26	10	0	1	36	28	544
2018	Other services to the public	5	12	29	33	20	0	2	54	17	306
2018	None of the above	6	14	31	30	16	1	2	47	21	1316
2017	Client contact centre	6	14	29	30	13	2	6	47	22	337
2017	Health care practitioners	5	8	28	26	26	1	6	56	14	398
2017	Federal regulators	17	3	33	18	20	0	9	42	22	25
2017	Compliance, inspection and enforcement	5	14	22	36	21	0	2	58	20	223
2017	Communications or public affairs	6	16	34	23	18	1	2	43	22	182
2017	Access to information and privacy	12	13	30	30	12	0	3	43	26	64
2017	Security	7	11	32	30	19	0	1	50	18	188
2017	Science and technology	6	18	34	26	14	0	1	41	24	925
2017	Library services	0	12	27	23	30	0	8	58	13	45
2017	Legal services	8	5	31	34	19	0	2	55	13	50
2017	Administration and operations	5	12	30	28	21	1	4	51	17	1674
2017	Human resources	9	19	38	21	11	0	2	33	28	681
2017	Financial management	7	16	38	25	12	1	3	38	23	798
2017	Procurement	9	18	37	23	9	1	3	33	28	759
2017	Real property	6	13	30	30	16	1	3	48	20	650
2017	Materiel management	6	12	30	33	16	1	3	51	18	793
2017	Information management	3	11	27	31	21	1	6	56	15	398
2017	Information technology	6	13	32	32	13	1	3	47	20	820
2017	Internal audit	3	6	36	36	20	0	0	55	9	63
2017	Evaluation	3	15	22	37	19	2	2	58	20	56
2017	Data sciences	2	17	31	25	22	4	0	49	19	58
2017	Policy	7	17	36	27	10	1	2	38	25	202
2017	Project management	8	18	37	26	9	1	2	35	27	593
2017	Other services to the public	5	12	28	27	20	1	7	52	18	340
2017	None of the above	6	13	29	30	15	1	5	49	21	1950
2014	Client contact centre	5	16	36	25	13	1	4	40	23	474
2014	Health care practitioners	3	7	28	38	18	1	4	59	11	495
2014	Federal regulators	0	11	41	38	8	0	2	47	11	44
2014	Compliance, inspection and enforcement	4	17	34	30	13	0	2	44	22	374
2014	Communications or public affairs	9	22	36	22	9	0	2	32	32	211
2014	Access to information and privacy	13	22	30	15	15	0	5	33	36	79
2014	Security	5	14	31	33	17	0	0	51	19	205
2014	Science and technology	7	17	38	28	8	0	1	37	24	1243
2014	Library services	0	8	23	46	15	0	8	66	8	60
2014	Legal services	3	9	31	36	16	2	3	55	13	59
2014	Administration and operations	5	12	30	32	17	1	3	51	18	2234
2014	Human resources	9	18	35	26	9	1	2	35	28	847
2014	Financial management	8	16	34	26	12	0	2	40	25	850
2014	Procurement	9	18	40	24	7	1	1	31	28	920
2014	Real property	7	18	38	27	9	0	0	36	25	445
2014	Materiel management	6	15	35	31	11	0	2	43	21	1012
2014	Information management	7	11	36	31	13	1	2	44	19	585
2014	Information technology	7	14	37	30	9	1	3	40	22	1013
2014	Internal audit	3	11	31	37	14	0	5	53	15	90
2014	Evaluation	5	8	17	46	23	1	0	70	13	64
2014	Other services to the public	4	14	29	32	15	1	4	50	20	644
2014	None of the above	7	13	32	31	13	1	3	46	20	2552

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	9	19	31	22	14	1	4	38	29	368
2020	Health care practitioners	17	17	30	21	14	0	1	35	34	431
2020	Federal regulators	8	19	28	34	10	0	0	45	27	41
2020	Compliance, inspection and enforcement	17	23	25	26	7	1	0	34	41	305
2020	Communications or public affairs	16	18	32	19	12	1	2	32	35	240
2020	Access to information and privacy	16	22	19	27	14	1	1	42	39	99
2020	Security	21	19	25	23	11	0	1	34	40	262
2020	Science and technology	14	26	28	21	10	1	0	31	41	1027
2020	Library services	16	7	31	18	22	0	5	42	25	47
2020	Legal services	2	8	29	29	26	2	4	59	10	51
2020	Administration and operations	11	17	25	27	18	1	1	46	29	1845
2020	Human resources	14	21	27	22	14	1	1	36	36	999
2020	Financial management	9	20	28	24	16	1	2	41	30	985
2020	Procurement	16	19	31	22	9	1	1	32	36	827
2020	Real property	21	22	29	17	9	1	1	27	44	737
2020	Materiel management	12	20	31	21	13	1	1	35	33	896
2020	Information management	14	22	24	21	16	1	3	38	37	443
2020	Information technology	20	22	28	19	10	1	1	29	42	887
2020	Internal audit	13	15	35	15	20	1	1	36	28	86
2020	Evaluation	12	14	30	27	13	0	3	42	27	87
2020	Data sciences	12	11	23	37	17	1	0	54	22	83
2020	Policy	13	22	30	19	13	2	1	33	36	368
2020	Project management	16	22	29	23	9	1	0	32	38	793
2020	Other services to the public	13	20	25	29	10	1	1	40	35	359
2020	None of the above	14	21	29	23	12	1	2	35	35	1508
2019	Client contact centre	15	23	29	18	13	0	2	31	39	342
2019	Health care practitioners	18	22	30	17	12	0	1	29	41	420
2019	Federal regulators	13	37	35	6	9	0	0	15	49	30
2019	Compliance, inspection and enforcement	22	22	28	17	10	0	1	27	45	271
2019	Communications or public affairs	12	16	26	26	16	2	1	44	29	228
2019	Access to information and privacy	18	18	21	17	24	1	2	42	37	93
2019	Security	19	21	27	20	10	1	1	31	41	243
2019	Science and technology	19	26	29	15	8	1	2	24	46	950
2019	Library services	16	19	32	10	14	0	9	26	38	46
2019	Legal services	10	7	22	28	26	6	1	58	18	64
2019	Administration and operations	12	17	28	21	18	1	2	40	31	1688
2019	Human resources	13	20	26	20	16	2	3	37	35	1020
2019	Financial management	14	19	29	20	15	1	2	37	33	843
2019	Procurement	14	23	25	24	12	1	1	36	38	758
2019	Real property	28	26	21	15	8	1	1	23	55	718
2019	Materiel management	18	23	30	17	11	1	1	28	42	880
2019	Information management	15	17	28	18	18	1	3	37	33	434
2019	Information technology	21	22	30	16	9	1	1	26	44	802
2019	Internal audit	9	15	42	17	15	0	2	33	24	78
2019	Evaluation	12	15	27	26	21	0	0	46	27	63
2019	Data sciences	14	9	31	26	19	2	0	46	23	65
2019	Policy	16	25	25	16	14	1	2	31	42	263
2019	Project management	16	23	33	19	7	0	1	26	40	730
2019	Other services to the public	12	23	30	21	10	1	3	32	36	373
2019	None of the above	16	23	31	16	12	1	2	29	40	1613
2018	Client contact centre	13	21	29	20	15	0	2	36	34	263
2018	Health care practitioners	22	25	23	18	11	1	1	29	47	359
2018	Federal regulators	18	13	30	26	9	3	0	37	32	30
2018	Compliance, inspection and enforcement	20	27	25	16	9	1	2	26	48	241
2018	Communications or public affairs	15	21	28	19	14	3	1	35	37	193
2018	Access to information and privacy	18	20	28	16	11	1	6	29	41	71
2018	Security	16	18	33	18	12	0	2	31	35	204
2018	Science and technology	20	28	25	16	8	1	1	25	50	769
2018	Library services	14	16	31	9	23	3	3	34	32	48
2018	Legal services	12	13	22	20	25	2	6	49	28	53
2018	Administration and operations	15	23	25	18	17	1	2	35	39	1335
2018	Human resources	18	27	26	16	10	1	2	27	46	705
2018	Financial management	17	23	25	20	12	1	2	34	41	686
2018	Procurement	16	23	31	19	9	1	1	28	40	645
2018	Real property	29	31	25	9	5	0	1	14	60	531
2018	Materiel management	16	28	26	18	11	1	1	29	45	743
2018	Information management	15	20	27	18	15	2	3	35	37	345
2018	Information technology	21	29	23	15	9	0	2	26	51	659
2018	Internal audit	6	22	29	20	20	2	2	42	29	65
2018	Evaluation	13	25	23	27	13	0	0	39	37	40
2018	Data sciences	19	18	29	8	22	4	0	31	38	54
2018	Policy	23	27	22	17	7	2	2	25	52	198
2018	Project management	20	23	31	17	7	1	2	25	44	545
2018	Other services to the public	16	25	32	15	12	0	1	27	41	308
2018	None of the above	20	27	26	15	10	1	1	26	48	1324
2017	Client contact centre	14	25	27	17	13	1	4	31	40	336
2017	Health care practitioners	17	19	30	17	13	1	3	31	37	402
2017	Federal regulators	10	3	51	11	16	0	9	30	15	25
2017	Compliance, inspection and enforcement	21	27	20	17	11	1	2	29	50	223
2017	Communications or public affairs	14	22	26	22	14	1	2	37	37	181
2017	Access to information and privacy	28	24	19	12	10	0	6	24	56	66
2017	Security	17	19	31	20	11	0	2	32	37	190
2017	Science and technology	20	27	27	14	10	1	1	24	48	932
2017	Library services	11	18	26	23	18	0	4	42	30	45
2017	Legal services	14	11	32	15	21	2	6	39	27	51
2017	Administration and operations	15	19	27	19	16	1	3	36	36	1688
2017	Human resources	22	25	29	12	10	1	2	23	48	685
2017	Financial management	17	22	27	20	11	1	2	32	40	806
2017	Procurement	18	26	27	17	7	1	4	25	47	766
2017	Real property	26	28	24	13	7	0	2	20	55	663
2017	Materiel management	19	24	26	16	12	1	3	29	44	804
2017	Information management	16	21	26	18	13	1	5	33	39	401
2017	Information technology	19	25	28	15	9	1	3	25	46	822
2017	Internal audit	6	18	33	28	14	0	2	42	25	63
2017	Evaluation	7	25	30	21	16	0	1	37	33	56
2017	Data sciences	12	16	28	19	17	5	4	39	30	58
2017	Policy	14	20	31	20	9	1	5	31	36	203
2017	Project management	17	27	32	14	7	1	2	23	45	597
2017	Other services to the public	21	18	26	16	13	1	4	31	42	343
2017	None of the above	18	24	27	17	10	1	4	28	43	1958
2014	Client contact centre	24	26	26	14	7	0	2	22	52	478
2014	Health care practitioners	17	26	25	17	11	1	3	30	44	501
2014	Federal regulators	20	32	23	20	4	0	0	25	52	43
2014	Compliance, inspection and enforcement	27	26	28	13	6	0	1	19	53	375
2014	Communications or public affairs	20	28	30	13	4	1	3	19	50	210
2014	Access to information and privacy	22	29	18	11	13	0	7	26	55	79
2014	Security	21	25	32	13	8	0	0	21	46	206
2014	Science and technology	24	30	29	11	4	0	1	15	55	1247
2014	Library services	11	36	26	10	9	2	5	21	51	60
2014	Legal services	17	20	29	15	14	0	5	30	39	59
2014	Administration and operations	19	22	28	16	11	1	3	28	43	2239
2014	Human resources	26	27	26	11	7	1	3	19	55	847
2014	Financial management	18	23	29	17	9	1	3	28	43	857
2014	Procurement	23	29	30	12	5	1	1	17	53	922
2014	Real property	27	31	24	11	5	1	1	17	59	448
2014	Materiel management	22	30	29	11	6	0	1	17	53	1015
2014	Information management	27	25	26	13	7	1	2	20	53	586
2014	Information technology	31	27	23	11	4	1	2	16	60	1016
2014	Internal audit	11	15	36	19	14	0	6	34	27	90
2014	Evaluation	21	22	24	19	12	1	0	31	44	64
2014	Other services to the public	22	25	28	14	9	1	2	23	48	644
2014	None of the above	21	28	26	15	8	1	2	23	50	2567

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	11	21	19	29	13	3	4	46	34	367
2020	Health care practitioners	13	18	23	26	16	1	2	44	33	432
2020	Federal regulators	6	9	25	42	18	0	0	60	15	41
2020	Compliance, inspection and enforcement	10	15	22	35	17	1	2	53	25	304
2020	Communications or public affairs	10	16	26	26	16	2	4	45	28	239
2020	Access to information and privacy	14	24	23	20	15	2	2	37	39	99
2020	Security	10	19	30	23	15	1	1	40	29	262
2020	Science and technology	7	13	24	31	21	2	2	54	21	1024
2020	Library services	4	12	15	23	40	0	6	67	17	46
2020	Legal services	4	8	26	28	29	2	2	60	13	49
2020	Administration and operations	10	18	25	24	19	2	2	45	28	1844
2020	Human resources	14	19	27	22	14	2	2	38	35	999
2020	Financial management	11	19	27	24	15	2	2	41	31	983
2020	Procurement	14	20	25	25	12	2	1	39	35	821
2020	Real property	7	12	23	29	22	2	3	55	20	733
2020	Materiel management	9	20	25	25	19	1	1	45	30	893
2020	Information management	9	16	26	26	16	4	3	46	27	442
2020	Information technology	10	18	22	29	17	2	2	48	28	878
2020	Internal audit	6	20	25	21	25	3	1	47	27	86
2020	Evaluation	8	17	28	18	18	1	9	40	29	88
2020	Data sciences	11	12	24	20	28	5	0	51	23	83
2020	Policy	7	16	27	32	15	2	1	49	23	369
2020	Project management	8	17	27	31	14	1	1	46	26	786
2020	Other services to the public	10	12	18	33	24	2	2	59	22	361
2020	None of the above	8	14	23	28	21	2	3	52	23	1507
2019	Client contact centre	16	21	28	19	14	0	2	34	38	342
2019	Health care practitioners	13	26	27	21	11	0	2	32	40	417
2019	Federal regulators	14	9	41	30	6	0	0	36	23	30
2019	Compliance, inspection and enforcement	13	18	23	27	14	3	2	44	32	270
2019	Communications or public affairs	10	14	20	25	24	3	3	52	26	229
2019	Access to information and privacy	25	20	23	10	20	0	2	30	46	93
2019	Security	17	17	31	23	10	1	1	34	35	243
2019	Science and technology	9	19	25	27	17	1	3	45	29	945
2019	Library services	12	10	29	20	17	2	10	42	25	46
2019	Legal services	6	11	31	21	23	8	1	48	18	64
2019	Administration and operations	14	19	28	20	15	2	2	37	34	1687
2019	Human resources	14	23	28	16	12	3	3	30	40	1021
2019	Financial management	16	23	28	17	12	2	2	30	41	841
2019	Procurement	15	22	26	22	11	1	3	35	38	756
2019	Real property	11	20	23	24	19	1	2	45	31	714
2019	Materiel management	14	18	29	23	14	1	1	37	33	878
2019	Information management	15	17	24	22	15	4	2	40	34	429
2019	Information technology	10	22	27	23	15	2	2	39	33	799
2019	Internal audit	17	20	32	17	12	0	1	30	37	77
2019	Evaluation	10	15	28	16	29	1	1	45	26	62
2019	Data sciences	15	15	17	21	24	7	0	50	32	66
2019	Policy	9	23	31	24	9	3	0	34	33	259
2019	Project management	11	20	32	26	9	1	2	36	31	730
2019	Other services to the public	9	16	23	23	21	3	5	48	27	371
2019	None of the above	10	17	23	26	19	1	3	47	28	1613
2018	Client contact centre	13	21	25	22	13	1	4	36	37	263
2018	Health care practitioners	15	23	27	21	13	1	2	34	38	357
2018	Federal regulators	9	8	26	31	15	0	10	51	20	30
2018	Compliance, inspection and enforcement	10	17	26	26	17	1	4	44	28	239
2018	Communications or public affairs	11	21	24	24	13	3	4	40	34	191
2018	Access to information and privacy	19	30	17	19	10	0	6	30	52	71
2018	Security	8	20	28	23	15	4	2	40	30	205
2018	Science and technology	10	17	28	27	15	2	2	43	28	768
2018	Library services	16	14	17	19	29	5	1	50	32	48
2018	Legal services	9	7	26	20	27	4	6	53	18	53
2018	Administration and operations	14	19	26	19	17	2	2	38	35	1332
2018	Human resources	20	26	25	18	7	2	2	26	48	705
2018	Financial management	16	25	28	18	10	2	2	29	42	686
2018	Procurement	15	21	28	23	10	2	2	35	37	639
2018	Real property	15	17	24	26	15	1	3	42	33	529
2018	Materiel management	14	23	28	18	13	2	2	32	39	739
2018	Information management	13	19	25	21	18	2	3	40	33	345
2018	Information technology	13	20	26	24	14	1	3	39	34	659
2018	Internal audit	16	28	30	17	4	1	3	23	46	65
2018	Evaluation	16	15	26	17	26	0	0	43	31	40
2018	Data sciences	18	14	20	17	25	2	3	45	34	54
2018	Policy	16	19	32	20	8	2	3	30	37	196
2018	Project management	11	21	30	23	12	1	2	36	34	541
2018	Other services to the public	7	17	19	31	22	3	1	55	25	305
2018	None of the above	11	18	23	24	19	2	2	45	30	1322
2017	Client contact centre	12	22	20	26	13	2	6	42	36	336
2017	Health care practitioners	13	24	29	17	12	1	4	30	39	402
2017	Federal regulators	7	13	35	17	20	0	9	40	22	25
2017	Compliance, inspection and enforcement	12	18	24	22	15	2	7	41	33	224
2017	Communications or public affairs	15	18	29	16	14	2	6	33	35	182
2017	Access to information and privacy	39	18	25	10	3	3	2	14	60	66
2017	Security	11	17	23	27	15	0	6	45	30	190
2017	Science and technology	7	16	26	27	19	1	4	48	25	928
2017	Library services	20	17	15	18	25	0	4	45	39	45
2017	Legal services	4	16	29	22	19	2	9	46	22	51
2017	Administration and operations	14	21	27	17	14	2	5	34	37	1690
2017	Human resources	15	27	27	17	10	2	2	28	44	683
2017	Financial management	13	23	29	19	10	1	4	31	38	803
2017	Procurement	16	22	25	21	11	1	4	34	40	765
2017	Real property	12	21	22	22	16	2	5	41	36	661
2017	Materiel management	12	18	28	20	15	1	4	38	32	801
2017	Information management	11	20	23	22	16	1	7	41	34	401
2017	Information technology	8	17	27	25	16	2	4	44	27	822
2017	Internal audit	4	28	38	21	3	6	0	25	34	62
2017	Evaluation	5	31	23	21	16	0	4	38	38	56
2017	Data sciences	7	18	24	21	20	5	5	46	28	58
2017	Policy	10	20	32	21	10	5	2	33	32	202
2017	Project management	11	20	32	21	10	1	4	33	33	594
2017	Other services to the public	11	10	24	24	18	3	10	48	24	337
2017	None of the above	13	17	21	23	18	2	7	44	33	1960
2014	Client contact centre	12	26	25	20	12	2	3	33	40	475
2014	Health care practitioners	12	21	27	23	11	1	4	36	35	500
2014	Federal regulators	8	15	27	36	10	0	4	48	24	44
2014	Compliance, inspection and enforcement	13	15	24	27	16	2	4	45	29	375
2014	Communications or public affairs	11	21	28	25	10	1	4	37	34	211
2014	Access to information and privacy	18	31	24	10	12	0	5	23	51	79
2014	Security	10	14	27	23	20	2	5	45	26	207
2014	Science and technology	8	15	29	26	16	1	4	44	25	1241
2014	Library services	7	13	27	23	20	3	7	47	22	60
2014	Legal services	7	14	33	18	17	3	7	40	23	59
2014	Administration and operations	13	20	26	21	13	2	5	37	35	2234
2014	Human resources	14	24	28	18	10	2	4	30	41	845
2014	Financial management	14	20	31	21	9	1	4	32	35	855
2014	Procurement	13	21	30	23	8	2	2	33	36	923
2014	Real property	16	16	24	26	14	1	4	42	33	446
2014	Materiel management	13	20	30	22	11	1	3	34	34	1015
2014	Information management	13	19	29	23	12	1	4	36	33	589
2014	Information technology	12	17	28	26	13	2	3	41	30	1015
2014	Internal audit	9	18	31	22	11	1	8	37	29	90
2014	Evaluation	15	27	17	23	14	1	2	39	44	64
2014	Other services to the public	11	19	20	26	18	2	5	47	32	644
2014	None of the above	10	16	23	23	18	2	6	46	29	2562

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	8	20	29	21	14	4	5	37	31	364
2020	Health care practitioners	16	19	27	22	14	0	2	36	36	432
2020	Federal regulators	11	6	42	32	9	0	0	40	17	41
2020	Compliance, inspection and enforcement	15	23	30	20	9	2	0	31	38	303
2020	Communications or public affairs	11	20	39	16	10	1	2	27	32	240
2020	Access to information and privacy	6	20	26	25	17	4	2	45	27	98
2020	Security	13	23	25	27	9	1	1	38	37	264
2020	Science and technology	22	30	28	11	6	2	1	18	53	1025
2020	Library services	4	19	30	21	23	2	2	45	24	47
2020	Legal services	0	14	27	32	25	2	0	58	14	51
2020	Administration and operations	12	18	32	21	15	1	1	36	31	1843
2020	Human resources	13	19	35	19	12	1	1	32	33	999
2020	Financial management	10	21	35	20	12	2	1	32	32	987
2020	Procurement	16	24	33	18	8	1	1	26	40	820
2020	Real property	21	24	30	13	9	2	2	22	47	729
2020	Materiel management	14	22	31	20	11	1	1	32	36	897
2020	Information management	10	18	33	21	12	2	2	36	30	439
2020	Information technology	15	24	32	17	10	1	1	27	41	883
2020	Internal audit	11	19	40	15	13	1	1	29	30	85
2020	Evaluation	11	16	33	24	11	3	2	37	28	88
2020	Data sciences	17	20	30	19	14	0	0	33	37	84
2020	Policy	12	21	37	18	11	0	1	29	34	368
2020	Project management	17	27	33	15	6	1	1	21	45	792
2020	Other services to the public	11	21	23	24	16	3	2	42	34	358
2020	None of the above	18	23	27	17	10	2	3	29	43	1510
2019	Client contact centre	11	25	29	19	11	3	2	32	38	342
2019	Health care practitioners	13	22	31	16	14	2	3	31	36	420
2019	Federal regulators	5	15	45	32	3	0	0	35	20	30
2019	Compliance, inspection and enforcement	19	22	31	17	8	2	1	26	42	270
2019	Communications or public affairs	9	20	33	22	13	0	3	35	31	232
2019	Access to information and privacy	6	18	27	24	21	2	2	47	25	93
2019	Security	18	28	32	14	6	2	1	20	47	243
2019	Science and technology	28	29	27	10	5	1	1	15	58	949
2019	Library services	13	19	38	12	11	0	8	25	34	46
2019	Legal services	12	20	17	25	21	4	1	48	34	64
2019	Administration and operations	14	20	32	19	11	2	2	32	35	1686
2019	Human resources	14	22	34	13	11	2	3	26	38	1016
2019	Financial management	12	24	32	19	10	1	2	30	37	839
2019	Procurement	15	28	32	16	7	1	2	24	44	754
2019	Real property	22	29	25	13	9	1	1	22	52	721
2019	Materiel management	18	25	29	16	10	1	1	27	44	878
2019	Information management	14	19	27	20	14	3	3	37	35	432
2019	Information technology	20	24	31	15	7	1	1	23	45	798
2019	Internal audit	12	16	47	17	8	1	0	25	28	77
2019	Evaluation	12	26	24	22	14	3	0	37	39	64
2019	Data sciences	33	22	20	16	7	2	0	24	56	65
2019	Policy	14	20	36	17	9	2	1	27	35	262
2019	Project management	18	29	35	12	4	1	1	16	48	728
2019	Other services to the public	13	20	27	21	12	3	5	35	36	376
2019	None of the above	17	21	28	16	12	3	3	30	41	1610
2018	Client contact centre	12	22	32	16	12	2	6	30	36	262
2018	Health care practitioners	16	20	31	18	10	3	1	30	37	357
2018	Federal regulators	8	36	32	17	6	0	0	23	44	30
2018	Compliance, inspection and enforcement	15	26	34	15	6	2	2	22	43	243
2018	Communications or public affairs	8	19	34	22	12	4	1	36	28	193
2018	Access to information and privacy	4	22	37	22	10	0	6	34	27	71
2018	Security	16	21	29	19	13	1	1	32	38	205
2018	Science and technology	34	28	24	8	5	1	0	12	64	769
2018	Library services	13	31	22	9	15	10	0	27	49	48
2018	Legal services	16	11	22	22	20	2	7	46	30	53
2018	Administration and operations	15	22	31	16	12	2	1	30	38	1332
2018	Human resources	17	26	33	15	7	2	2	23	44	708
2018	Financial management	12	26	33	17	9	2	2	27	39	688
2018	Procurement	20	24	33	15	6	2	1	21	45	645
2018	Real property	29	30	25	9	5	2	1	14	60	532
2018	Materiel management	18	24	33	14	9	1	1	23	43	742
2018	Information management	14	21	32	16	12	2	3	29	38	346
2018	Information technology	21	27	31	12	7	2	1	19	50	660
2018	Internal audit	14	20	38	19	5	2	2	25	36	65
2018	Evaluation	15	27	33	16	8	0	0	24	43	40
2018	Data sciences	32	24	10	19	13	2	0	32	58	54
2018	Policy	13	23	35	19	6	1	1	26	38	197
2018	Project management	22	30	31	11	5	0	1	16	53	545
2018	Other services to the public	14	23	26	16	16	2	2	34	39	307
2018	None of the above	21	23	26	14	10	3	4	25	47	1322
2017	Client contact centre	12	19	30	18	10	4	7	31	35	340
2017	Health care practitioners	14	20	30	19	10	2	5	31	37	401
2017	Federal regulators	18	18	37	15	4	0	8	20	40	26
2017	Compliance, inspection and enforcement	16	19	33	20	9	2	2	29	37	223
2017	Communications or public affairs	12	19	32	19	13	3	2	34	33	182
2017	Access to information and privacy	16	16	28	18	12	4	6	33	36	66
2017	Security	19	17	40	14	8	0	2	22	37	189
2017	Science and technology	31	28	24	8	6	1	2	14	61	931
2017	Library services	16	20	27	18	13	0	6	33	38	45
2017	Legal services	10	15	41	3	17	8	6	24	29	51
2017	Administration and operations	14	21	32	16	11	2	4	29	38	1687
2017	Human resources	19	25	36	11	6	2	2	18	45	684
2017	Financial management	14	22	34	15	9	2	3	25	39	805
2017	Procurement	20	26	32	13	5	2	3	19	47	762
2017	Real property	26	25	27	11	6	2	3	18	54	659
2017	Materiel management	19	24	31	13	8	2	3	22	45	802
2017	Information management	14	20	30	17	11	3	4	31	37	402
2017	Information technology	20	26	29	14	6	2	3	22	48	826
2017	Internal audit	13	23	37	19	3	0	5	23	38	63
2017	Evaluation	19	30	27	10	12	0	2	23	50	55
2017	Data sciences	24	32	20	10	9	5	0	20	59	58
2017	Policy	15	26	38	13	5	0	3	19	43	203
2017	Project management	25	29	28	10	5	1	2	15	56	594
2017	Other services to the public	16	20	26	16	10	5	7	29	41	341
2017	None of the above	21	23	25	12	10	3	6	24	48	1962
2014	Client contact centre	11	23	33	15	9	4	5	26	38	477
2014	Health care practitioners	15	17	33	17	8	4	5	28	36	500
2014	Federal regulators	11	38	27	15	2	5	2	19	52	43
2014	Compliance, inspection and enforcement	21	25	30	14	7	2	1	22	48	375
2014	Communications or public affairs	17	29	32	14	6	1	2	21	47	211
2014	Access to information and privacy	6	23	31	12	18	3	7	33	32	79
2014	Security	17	20	31	17	11	2	1	29	39	207
2014	Science and technology	33	29	23	8	5	1	1	13	63	1248
2014	Library services	13	29	29	7	11	7	5	20	47	60
2014	Legal services	7	21	28	21	16	5	3	40	30	58
2014	Administration and operations	16	21	32	16	10	2	3	28	38	2234
2014	Human resources	18	28	31	11	6	2	3	19	49	848
2014	Financial management	14	25	33	17	8	1	3	25	40	852
2014	Procurement	18	27	33	14	5	2	1	20	46	924
2014	Real property	29	26	27	12	4	1	2	16	56	448
2014	Materiel management	20	26	30	15	5	2	2	21	48	1011
2014	Information management	19	24	29	15	8	2	3	24	45	587
2014	Information technology	22	26	32	12	4	2	2	17	50	1017
2014	Internal audit	10	18	42	18	9	0	3	28	29	90
2014	Evaluation	14	17	38	22	8	1	0	30	31	64
2014	Other services to the public	17	23	28	16	8	4	5	26	44	645
2014	None of the above	21	23	29	12	8	3	4	22	47	2562

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	4	14	35	28	14	3	3	44	19	368
2020	Health care practitioners	11	21	38	18	10	0	1	29	33	434
2020	Federal regulators	9	12	39	24	17	0	0	41	20	40
2020	Compliance, inspection and enforcement	6	18	34	27	15	1	0	42	24	302
2020	Communications or public affairs	9	19	46	19	7	0	1	26	28	241
2020	Access to information and privacy	11	28	32	16	13	1	0	29	39	99
2020	Security	6	21	31	29	11	1	1	41	27	264
2020	Science and technology	6	21	38	25	8	0	1	34	28	1027
2020	Library services	14	17	37	17	14	0	2	31	31	47
2020	Legal services	6	18	41	20	16	0	0	36	23	51
2020	Administration and operations	8	19	37	22	13	0	1	36	27	1847
2020	Human resources	11	23	37	20	9	0	1	29	34	1002
2020	Financial management	6	17	37	24	14	0	1	39	23	989
2020	Procurement	8	21	35	25	10	0	2	35	29	827
2020	Real property	8	18	34	27	10	1	2	39	26	735
2020	Materiel management	7	17	35	28	12	0	1	40	24	892
2020	Information management	8	19	36	23	12	1	1	36	27	444
2020	Information technology	5	13	34	34	14	0	0	48	18	888
2020	Internal audit	5	16	35	30	13	0	1	44	21	87
2020	Evaluation	8	14	46	25	7	0	0	32	22	88
2020	Data sciences	12	24	27	32	6	0	0	38	35	84
2020	Policy	9	27	38	20	6	1	1	25	36	369
2020	Project management	8	19	36	27	9	0	0	37	27	793
2020	Other services to the public	12	20	26	24	14	2	2	39	33	360
2020	None of the above	9	17	35	23	12	1	2	37	27	1502
2019	Client contact centre	8	17	32	28	13	1	2	42	25	343
2019	Health care practitioners	11	23	31	22	12	0	1	34	34	421
2019	Federal regulators	6	14	34	37	10	0	0	46	19	29
2019	Compliance, inspection and enforcement	8	21	34	25	10	0	2	36	30	271
2019	Communications or public affairs	13	20	39	18	9	0	0	28	33	231
2019	Access to information and privacy	8	16	30	25	18	0	2	45	25	93
2019	Security	11	20	30	27	9	1	1	37	32	242
2019	Science and technology	7	19	35	25	11	0	2	37	27	948
2019	Library services	11	31	31	12	10	0	6	23	44	46
2019	Legal services	14	14	22	28	19	1	1	48	29	65
2019	Administration and operations	10	19	35	22	13	0	1	35	30	1690
2019	Human resources	12	20	34	20	11	1	2	32	33	1021
2019	Financial management	10	15	33	25	13	1	2	40	26	847
2019	Procurement	13	18	31	26	10	0	2	37	32	759
2019	Real property	10	17	32	27	13	0	1	40	27	718
2019	Materiel management	10	18	34	23	13	0	2	37	28	877
2019	Information management	12	14	33	23	15	1	2	39	27	432
2019	Information technology	6	14	31	32	15	1	2	48	20	801
2019	Internal audit	15	21	33	15	16	0	0	31	36	78
2019	Evaluation	6	19	37	25	13	0	0	38	25	63
2019	Data sciences	22	19	31	16	9	2	1	26	42	66
2019	Policy	12	24	34	19	11	0	0	29	36	262
2019	Project management	8	17	38	24	11	0	1	36	25	731
2019	Other services to the public	8	19	35	22	12	1	3	36	28	374
2019	None of the above	10	18	31	24	12	1	2	38	30	1612

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	22	36	20	12	7	2	1	60	20	368
2020	Health care practitioners	19	32	17	14	16	1	0	52	31	433
2020	Federal regulators	26	34	16	0	15	7	2	66	17	40
2020	Compliance, inspection and enforcement	23	29	24	10	10	2	2	54	20	304
2020	Communications or public affairs	26	33	19	9	4	3	6	65	15	242
2020	Access to information and privacy	34	39	15	3	5	4	1	76	8	99
2020	Security	25	32	15	8	15	3	1	60	25	263
2020	Science and technology	21	32	21	12	8	5	2	57	21	1027
2020	Library services	22	39	30	6	2	2	0	62	8	47
2020	Legal services	34	21	23	6	8	4	4	60	15	51
2020	Administration and operations	27	33	16	12	7	3	2	63	20	1846
2020	Human resources	27	34	17	9	5	5	4	67	15	998
2020	Financial management	24	34	15	10	7	6	3	64	19	990
2020	Procurement	26	34	19	9	8	2	2	63	17	828
2020	Real property	16	31	22	14	14	2	2	49	29	739
2020	Materiel management	24	34	21	9	7	3	2	61	17	895
2020	Information management	28	31	19	7	6	5	4	66	14	445
2020	Information technology	27	35	19	9	5	3	2	65	15	891
2020	Internal audit	30	37	16	6	2	7	1	73	9	86
2020	Evaluation	35	32	13	9	3	8	1	73	13	88
2020	Data sciences	31	31	17	11	1	5	4	68	13	84
2020	Policy	34	27	17	6	4	7	5	70	11	370
2020	Project management	28	35	16	8	6	3	3	68	15	792
2020	Other services to the public	13	30	25	16	13	3	0	44	30	360
2020	None of the above	16	33	21	15	12	2	2	50	28	1508
2019	Client contact centre	17	36	23	13	9	2	1	54	22	339
2019	Health care practitioners	18	31	17	19	12	2	0	50	32	419
2019	Federal regulators	47	25	6	8	14	0	0	72	22	30
2019	Compliance, inspection and enforcement	25	29	21	12	10	3	0	55	23	271
2019	Communications or public affairs	35	28	18	6	4	5	4	69	11	231
2019	Access to information and privacy	23	31	15	14	11	4	2	57	27	93
2019	Security	25	35	17	7	13	2	1	63	20	242
2019	Science and technology	20	35	20	12	10	2	2	57	23	947
2019	Library services	30	42	13	9	3	2	0	74	13	46
2019	Legal services	35	31	17	8	4	5	0	70	13	65
2019	Administration and operations	30	30	16	12	8	3	2	63	20	1689
2019	Human resources	30	31	15	9	5	7	3	68	16	1016
2019	Financial management	26	33	17	11	7	4	3	62	19	848
2019	Procurement	25	35	18	10	8	2	3	63	18	751
2019	Real property	20	32	19	13	13	2	1	53	28	721
2019	Materiel management	26	32	20	11	7	3	1	60	19	883
2019	Information management	31	27	21	8	7	4	2	61	17	433
2019	Information technology	28	33	21	8	5	3	2	64	14	802
2019	Internal audit	39	25	13	6	2	9	6	75	9	78
2019	Evaluation	41	25	8	13	8	3	1	69	23	63
2019	Data sciences	36	24	12	7	11	7	3	67	20	66
2019	Policy	33	29	13	10	5	7	4	69	17	263
2019	Project management	30	33	17	9	6	3	1	67	15	733
2019	Other services to the public	14	31	21	15	16	1	1	46	32	375
2019	None of the above	17	30	22	14	13	3	1	49	29	1615
2018	Client contact centre	18	35	27	8	8	2	1	55	17	264
2018	Health care practitioners	15	30	17	19	17	2	1	46	36	355
2018	Federal regulators	42	22	15	8	3	4	7	71	12	28
2018	Compliance, inspection and enforcement	25	33	19	10	11	2	1	59	22	243
2018	Communications or public affairs	25	32	16	11	5	6	4	64	18	193
2018	Access to information and privacy	14	45	18	4	7	1	12	67	12	72
2018	Security	21	42	18	8	8	1	2	65	16	203
2018	Science and technology	17	36	17	14	11	4	1	56	26	769
2018	Library services	20	32	21	9	10	6	2	57	21	48
2018	Legal services	31	28	7	10	12	4	7	66	26	53
2018	Administration and operations	21	32	21	11	9	3	2	56	21	1339
2018	Human resources	25	34	18	10	7	4	2	63	18	702
2018	Financial management	21	31	19	13	9	5	3	56	24	683
2018	Procurement	18	35	24	9	9	3	1	55	19	640
2018	Real property	10	33	23	15	16	3	0	45	31	532
2018	Materiel management	19	31	26	10	9	3	1	53	20	738
2018	Information management	26	35	19	7	8	4	2	65	16	345
2018	Information technology	24	34	21	8	6	4	2	63	14	662
2018	Internal audit	28	32	21	6	6	6	2	65	13	64
2018	Evaluation	30	39	15	8	3	5	0	72	12	40
2018	Data sciences	12	21	18	19	16	12	2	39	41	53
2018	Policy	31	34	14	6	6	7	3	72	13	195
2018	Project management	19	39	20	7	8	5	2	63	16	542
2018	Other services to the public	13	32	19	16	17	1	1	46	34	307
2018	None of the above	12	29	24	14	17	2	1	42	33	1336
2017	Client contact centre	16	34	21	14	11	3	1	52	26	341
2017	Health care practitioners	18	32	16	16	15	2	0	51	32	402
2017	Federal regulators	51	24	15	3	0	3	3	80	3	26
2017	Compliance, inspection and enforcement	18	38	18	11	11	2	1	58	23	228
2017	Communications or public affairs	37	33	14	5	3	4	4	76	9	182
2017	Access to information and privacy	18	37	9	17	14	3	2	58	33	65
2017	Security	25	36	15	11	8	3	2	64	20	191
2017	Science and technology	21	33	17	13	11	4	2	57	26	932
2017	Library services	22	41	17	7	4	4	5	69	12	45
2017	Legal services	30	22	4	18	11	7	8	61	34	51
2017	Administration and operations	24	35	14	11	10	4	1	62	22	1692
2017	Human resources	27	35	13	10	7	4	3	67	19	685
2017	Financial management	26	31	17	11	9	3	3	60	22	808
2017	Procurement	23	34	21	11	8	2	2	59	19	772
2017	Real property	17	31	21	13	14	3	1	50	28	672
2017	Materiel management	27	32	18	9	10	3	1	61	20	807
2017	Information management	29	33	16	9	6	4	3	67	16	405
2017	Information technology	26	35	16	10	8	3	2	65	18	824
2017	Internal audit	32	38	9	6	10	3	1	73	18	63
2017	Evaluation	38	29	12	12	8	0	1	69	20	56
2017	Data sciences	24	30	20	7	9	9	2	60	18	58
2017	Policy	28	31	14	10	5	4	7	67	17	203
2017	Project management	28	34	17	8	7	4	2	66	16	597
2017	Other services to the public	17	30	19	17	15	1	1	48	33	348
2017	None of the above	18	31	19	13	15	2	2	51	29	1986
2014	Client contact centre	16	35	23	14	10	1	1	52	24	479
2014	Health care practitioners	20	32	16	15	13	3	1	54	29	502
2014	Federal regulators	36	21	20	18	2	2	0	59	20	44
2014	Compliance, inspection and enforcement	30	33	12	10	12	2	1	64	23	375
2014	Communications or public affairs	30	33	10	13	8	2	4	67	22	211
2014	Access to information and privacy	24	30	18	8	8	8	5	62	18	79
2014	Security	26	36	17	11	7	2	1	64	19	207
2014	Science and technology	22	33	17	11	10	4	2	59	23	1246
2014	Library services	20	25	28	11	10	5	2	48	22	60
2014	Legal services	34	29	10	8	10	7	2	69	20	59
2014	Administration and operations	26	33	14	12	11	3	1	61	24	2241
2014	Human resources	30	31	14	10	8	3	3	65	19	849
2014	Financial management	23	32	16	14	10	2	2	58	25	859
2014	Procurement	23	33	18	12	10	3	1	59	22	928
2014	Real property	24	35	16	12	11	2	1	60	24	449
2014	Materiel management	24	33	16	11	12	3	1	59	24	1016
2014	Information management	28	33	18	10	7	3	2	64	18	588
2014	Information technology	25	35	18	9	7	3	3	64	17	1018
2014	Internal audit	43	22	9	8	12	5	1	70	21	90
2014	Evaluation	22	38	11	21	3	3	2	63	25	64
2014	Other services to the public	19	31	18	15	16	1	1	51	31	648
2014	None of the above	20	31	18	14	13	2	1	53	29	2567

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	40	35	13	7	4	0	0	75	11	367
2020	Health care practitioners	28	33	11	12	15	0	0	61	27	432
2020	Federal regulators	57	21	7	4	10	0	0	79	15	41
2020	Compliance, inspection and enforcement	34	31	17	10	8	0	0	65	18	302
2020	Communications or public affairs	49	26	10	10	4	0	1	76	15	242
2020	Access to information and privacy	44	40	6	3	5	2	0	86	8	99
2020	Security	43	29	11	5	10	1	0	73	16	264
2020	Science and technology	39	33	11	12	6	0	0	72	17	1030
2020	Library services	39	36	6	14	4	2	0	76	18	47
2020	Legal services	44	25	8	12	10	2	0	70	22	51
2020	Administration and operations	42	28	10	11	8	0	0	71	19	1844
2020	Human resources	50	27	9	9	4	1	0	78	13	1000
2020	Financial management	43	29	10	10	7	1	0	72	17	990
2020	Procurement	43	31	12	8	6	1	0	74	14	827
2020	Real property	32	31	14	13	9	0	0	63	23	736
2020	Materiel management	40	30	11	9	8	1	0	71	18	892
2020	Information management	44	30	13	7	4	2	0	76	11	445
2020	Information technology	45	31	11	7	5	0	0	76	13	892
2020	Internal audit	46	30	10	8	6	0	0	76	14	87
2020	Evaluation	53	29	12	5	1	1	0	82	6	88
2020	Data sciences	49	36	4	7	4	0	0	84	11	84
2020	Policy	60	24	5	8	3	1	0	84	11	368
2020	Project management	49	31	7	8	4	0	0	80	12	793
2020	Other services to the public	27	33	10	15	13	1	0	61	29	361
2020	None of the above	29	32	12	15	10	1	0	62	25	1505
2019	Client contact centre	36	37	13	8	6	0	0	73	14	341
2019	Health care practitioners	33	28	12	16	10	1	0	62	26	418
2019	Federal regulators	56	18	0	16	10	0	0	74	26	30
2019	Compliance, inspection and enforcement	41	25	15	12	7	1	0	66	19	271
2019	Communications or public affairs	51	27	8	10	4	0	0	78	13	232
2019	Access to information and privacy	34	31	6	17	13	0	0	65	29	92
2019	Security	37	35	8	9	11	0	0	72	20	243
2019	Science and technology	35	34	11	11	8	0	0	69	19	945
2019	Library services	47	15	9	15	11	2	0	64	27	46
2019	Legal services	46	28	14	8	3	1	0	76	11	65
2019	Administration and operations	41	28	11	10	8	0	0	70	19	1691
2019	Human resources	47	30	8	8	7	1	0	78	15	1016
2019	Financial management	42	32	10	11	6	1	0	74	17	845
2019	Procurement	37	36	12	8	6	1	0	74	14	755
2019	Real property	32	31	15	13	10	0	0	62	23	719
2019	Materiel management	39	31	12	10	7	0	0	70	17	881
2019	Information management	43	28	9	12	7	0	0	71	19	430
2019	Information technology	42	31	12	9	5	1	0	74	14	801
2019	Internal audit	51	25	12	7	4	1	0	77	10	78
2019	Evaluation	61	12	8	8	10	1	0	74	18	64
2019	Data sciences	52	19	4	14	10	1	0	72	24	66
2019	Policy	52	22	8	12	5	0	0	75	17	263
2019	Project management	44	33	8	9	5	1	0	78	15	732
2019	Other services to the public	29	27	14	18	12	0	0	56	30	374
2019	None of the above	27	33	13	14	11	0	0	61	26	1610
2018	Client contact centre	34	38	15	6	6	0	0	73	12	264
2018	Health care practitioners	25	33	13	13	15	0	0	58	28	355
2018	Federal regulators	50	37	4	6	3	0	0	87	9	28
2018	Compliance, inspection and enforcement	34	34	11	11	9	1	0	69	21	243
2018	Communications or public affairs	50	28	7	9	5	1	0	79	14	192
2018	Access to information and privacy	41	32	10	7	11	0	0	73	18	71
2018	Security	37	34	9	12	8	1	0	71	20	202
2018	Science and technology	32	37	8	14	9	0	0	69	23	769
2018	Library services	35	28	6	18	8	4	0	66	28	48
2018	Legal services	48	22	7	9	14	0	0	70	23	52
2018	Administration and operations	37	30	11	12	9	1	0	68	21	1334
2018	Human resources	39	34	9	11	6	0	0	73	17	701
2018	Financial management	38	31	10	11	9	0	0	69	21	682
2018	Procurement	33	34	14	11	7	0	0	67	19	639
2018	Real property	26	33	13	14	13	0	0	59	28	531
2018	Materiel management	31	32	12	13	10	1	0	64	24	735
2018	Information management	42	32	8	9	8	1	0	75	17	344
2018	Information technology	36	34	11	11	7	1	0	71	18	659
2018	Internal audit	47	20	21	6	4	0	2	69	10	64
2018	Evaluation	44	31	9	13	3	0	0	75	16	40
2018	Data sciences	26	30	12	17	13	2	0	57	30	54
2018	Policy	50	24	8	11	6	0	0	75	18	194
2018	Project management	38	35	9	12	5	1	0	74	17	538
2018	Other services to the public	24	29	18	15	13	1	0	54	28	306
2018	None of the above	24	29	15	16	15	0	0	53	32	1335
2017	Client contact centre	29	41	15	9	6	1	0	71	15	340
2017	Health care practitioners	30	34	10	13	13	0	0	64	26	403
2017	Federal regulators	51	25	15	0	9	0	0	76	9	25
2017	Compliance, inspection and enforcement	31	36	9	11	13	0	0	67	24	229
2017	Communications or public affairs	52	31	6	6	4	1	1	84	10	182
2017	Access to information and privacy	26	37	11	14	13	0	0	63	27	65
2017	Security	38	31	11	11	9	1	0	70	19	191
2017	Science and technology	35	34	10	12	8	1	0	70	20	931
2017	Library services	46	33	6	11	2	0	2	81	13	45
2017	Legal services	48	19	4	16	9	4	0	70	26	51
2017	Administration and operations	36	31	11	12	10	1	0	67	22	1690
2017	Human resources	42	35	6	10	6	0	0	78	16	684
2017	Financial management	36	31	11	11	10	0	0	68	21	808
2017	Procurement	36	34	13	10	6	0	0	70	17	773
2017	Real property	28	32	15	11	13	0	0	61	24	671
2017	Materiel management	36	34	10	9	10	1	0	71	19	808
2017	Information management	41	29	10	10	8	1	1	72	18	405
2017	Information technology	38	34	12	10	7	0	0	72	16	826
2017	Internal audit	48	33	7	3	9	0	0	80	12	63
2017	Evaluation	48	24	11	7	9	1	0	72	17	56
2017	Data sciences	39	26	15	10	11	0	0	64	21	58
2017	Policy	55	21	11	7	5	1	0	77	12	203
2017	Project management	43	32	9	9	7	1	0	75	16	598
2017	Other services to the public	27	31	15	14	12	0	0	58	27	349
2017	None of the above	28	31	13	13	13	0	1	60	27	1985
2014	Client contact centre	27	40	16	7	9	0	0	68	16	476
2014	Health care practitioners	32	32	10	14	11	0	0	65	25	502
2014	Federal regulators	29	37	10	19	5	0	0	66	24	44
2014	Compliance, inspection and enforcement	38	28	12	10	9	1	1	68	20	374
2014	Communications or public affairs	43	31	7	11	6	0	1	75	18	211
2014	Access to information and privacy	42	37	6	8	5	1	0	81	13	78
2014	Security	36	40	10	9	4	0	0	76	14	207
2014	Science and technology	33	36	10	11	9	1	0	69	20	1246
2014	Library services	37	25	18	7	10	2	1	63	18	60
2014	Legal services	42	20	8	15	10	2	2	65	26	59
2014	Administration and operations	34	31	10	13	11	0	0	65	25	2245
2014	Human resources	43	31	8	9	7	1	0	75	17	849
2014	Financial management	33	31	9	15	10	1	0	65	25	856
2014	Procurement	35	35	11	10	8	1	0	71	19	928
2014	Real property	33	32	13	9	13	1	0	66	22	449
2014	Materiel management	33	32	11	10	12	1	0	66	23	1017
2014	Information management	36	32	10	13	7	1	0	69	21	588
2014	Information technology	36	33	13	10	6	1	0	70	17	1016
2014	Internal audit	42	29	9	8	10	0	2	73	18	90
2014	Evaluation	34	28	17	7	14	0	0	63	21	64
2014	Other services to the public	26	31	13	13	17	0	0	57	30	648
2014	None of the above	28	30	12	14	15	1	0	59	29	2568

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	44	39	9	7	2	0	0	82	9	367
2020	Health care practitioners	39	37	7	9	7	0	0	77	16	432
2020	Federal regulators	60	21	9	0	10	0	0	81	10	41
2020	Compliance, inspection and enforcement	42	36	8	11	3	0	0	78	14	302
2020	Communications or public affairs	55	31	5	6	1	0	1	87	8	240
2020	Access to information and privacy	56	33	4	5	1	1	0	90	6	99
2020	Security	46	31	10	6	6	1	0	78	13	265
2020	Science and technology	43	38	9	8	2	0	0	81	10	1024
2020	Library services	45	32	16	5	2	0	0	77	7	47
2020	Legal services	55	31	8	2	4	0	0	86	6	51
2020	Administration and operations	48	33	7	8	4	0	0	81	12	1842
2020	Human resources	58	29	6	5	2	0	0	87	7	994
2020	Financial management	50	33	7	7	3	0	0	83	10	986
2020	Procurement	45	38	6	6	3	0	0	84	9	826
2020	Real property	32	37	12	13	6	0	0	70	18	737
2020	Materiel management	43	37	10	7	2	0	0	80	10	893
2020	Information management	52	31	8	6	2	0	0	84	8	443
2020	Information technology	49	37	7	5	2	0	0	85	7	885
2020	Internal audit	63	24	7	2	3	0	0	87	6	87
2020	Evaluation	67	20	10	2	0	1	0	88	2	88
2020	Data sciences	62	30	5	1	1	0	0	93	2	84
2020	Policy	69	21	4	4	1	0	0	91	5	368
2020	Project management	57	29	7	6	2	0	0	85	8	793
2020	Other services to the public	25	44	14	13	4	0	0	69	17	361
2020	None of the above	32	38	12	11	6	1	0	71	17	1506
2019	Client contact centre	34	46	11	5	4	0	0	80	9	339
2019	Health care practitioners	36	40	8	10	6	0	0	76	16	418
2019	Federal regulators	62	15	5	10	7	0	0	78	17	30
2019	Compliance, inspection and enforcement	42	31	16	8	3	0	0	73	11	269
2019	Communications or public affairs	57	33	4	5	1	0	0	89	6	231
2019	Access to information and privacy	46	38	10	7	0	0	0	83	7	92
2019	Security	43	34	12	4	7	0	0	77	11	244
2019	Science and technology	40	40	11	6	4	0	0	79	10	946
2019	Library services	54	35	6	4	2	0	0	88	6	46
2019	Legal services	62	27	7	3	1	0	0	89	4	65
2019	Administration and operations	45	34	8	8	5	0	0	79	13	1689
2019	Human resources	53	32	6	6	2	0	0	85	9	1015
2019	Financial management	47	35	7	8	3	0	0	82	12	844
2019	Procurement	40	40	10	7	2	0	0	80	10	753
2019	Real property	32	36	12	11	8	0	0	69	19	720
2019	Materiel management	41	35	10	10	4	0	0	77	14	881
2019	Information management	48	33	7	7	5	0	0	81	12	433
2019	Information technology	46	37	8	7	2	0	0	83	9	802
2019	Internal audit	56	28	9	7	0	0	0	85	7	78
2019	Evaluation	59	28	4	8	1	0	0	86	10	63
2019	Data sciences	56	29	3	5	7	0	0	85	12	66
2019	Policy	61	26	7	4	3	0	0	86	6	262
2019	Project management	45	37	8	8	2	0	0	83	9	730
2019	Other services to the public	27	36	14	14	9	0	0	63	23	375
2019	None of the above	28	39	13	12	7	0	0	67	20	1613
2018	Client contact centre	35	46	9	5	4	0	0	82	9	263
2018	Health care practitioners	31	40	10	11	7	0	0	72	18	350
2018	Federal regulators	50	30	0	0	20	0	0	80	20	28
2018	Compliance, inspection and enforcement	34	41	12	9	4	0	0	75	13	243
2018	Communications or public affairs	54	31	8	6	0	0	0	85	6	192
2018	Access to information and privacy	43	42	7	3	5	0	0	85	8	72
2018	Security	41	38	11	7	3	1	0	80	9	202
2018	Science and technology	37	40	10	8	4	1	0	78	12	764
2018	Library services	44	35	11	9	0	2	0	80	9	48
2018	Legal services	52	30	6	7	5	0	0	82	13	51
2018	Administration and operations	42	38	9	7	4	0	0	80	11	1331
2018	Human resources	48	36	7	6	3	0	0	84	9	698
2018	Financial management	42	37	10	5	5	0	0	80	10	684
2018	Procurement	36	44	11	7	3	0	0	79	10	638
2018	Real property	24	40	16	12	7	0	0	64	20	531
2018	Materiel management	33	40	12	9	6	0	0	73	15	736
2018	Information management	48	37	6	5	3	0	0	85	8	342
2018	Information technology	40	43	9	5	3	0	0	83	8	661
2018	Internal audit	47	38	9	1	3	0	2	87	4	64
2018	Evaluation	50	39	10	1	0	0	0	89	1	40
2018	Data sciences	45	35	13	7	0	0	0	80	7	54
2018	Policy	62	26	6	4	2	0	0	88	7	195
2018	Project management	43	40	8	5	3	0	0	83	8	540
2018	Other services to the public	24	38	18	13	7	0	0	62	20	306
2018	None of the above	26	38	16	12	8	0	0	64	20	1333
2017	Client contact centre	26	50	13	7	3	0	0	77	9	339
2017	Health care practitioners	31	44	9	11	5	0	0	75	16	402
2017	Federal regulators	58	18	11	4	8	0	0	77	12	26
2017	Compliance, inspection and enforcement	29	46	12	8	5	0	0	75	13	227
2017	Communications or public affairs	57	33	5	3	1	0	0	90	5	181
2017	Access to information and privacy	22	53	6	8	11	0	0	75	19	66
2017	Security	40	41	9	8	3	0	0	80	10	191
2017	Science and technology	36	42	10	7	4	0	0	78	11	930
2017	Library services	42	48	4	6	0	0	0	89	6	43
2017	Legal services	48	35	8	9	0	0	0	83	9	51
2017	Administration and operations	37	40	9	8	5	0	0	77	13	1687
2017	Human resources	46	40	5	6	2	0	0	86	9	686
2017	Financial management	37	39	10	10	5	0	0	76	15	808
2017	Procurement	32	47	12	7	3	0	0	78	10	768
2017	Real property	23	42	14	12	9	0	0	66	20	670
2017	Materiel management	31	44	11	9	5	0	0	75	14	805
2017	Information management	42	37	11	5	4	1	0	80	9	405
2017	Information technology	39	43	9	5	4	0	0	82	9	824
2017	Internal audit	52	34	7	3	3	0	0	86	6	63
2017	Evaluation	46	31	11	7	4	0	0	78	11	56
2017	Data sciences	50	35	9	4	2	0	0	84	7	58
2017	Policy	60	26	8	3	3	0	0	86	6	203
2017	Project management	45	38	10	6	2	0	0	83	7	598
2017	Other services to the public	20	43	12	16	9	0	0	63	25	347
2017	None of the above	23	39	17	13	8	0	1	62	21	1985
2014	Client contact centre	23	50	12	10	5	0	0	74	14	478
2014	Health care practitioners	33	44	9	10	4	0	0	77	14	501
2014	Federal regulators	40	37	10	11	0	2	0	78	11	43
2014	Compliance, inspection and enforcement	31	39	12	10	7	0	0	71	17	375
2014	Communications or public affairs	40	44	8	6	2	0	0	84	8	211
2014	Access to information and privacy	40	40	9	8	3	0	0	80	10	79
2014	Security	33	48	10	7	2	0	0	82	9	206
2014	Science and technology	33	44	12	7	4	0	0	78	10	1247
2014	Library services	38	39	12	8	3	0	0	77	11	60
2014	Legal services	49	32	7	8	2	0	2	83	10	59
2014	Administration and operations	32	41	11	11	5	0	0	74	16	2241
2014	Human resources	40	42	7	8	3	0	0	82	11	846
2014	Financial management	34	44	10	8	4	0	0	78	12	857
2014	Procurement	29	47	12	8	4	0	0	76	12	928
2014	Real property	29	41	14	11	5	0	0	70	16	448
2014	Materiel management	32	39	12	12	5	0	0	71	17	1015
2014	Information management	35	42	9	10	4	0	0	77	14	589
2014	Information technology	34	42	13	6	4	0	0	77	10	1016
2014	Internal audit	45	34	11	8	2	0	0	79	10	90
2014	Evaluation	27	53	7	9	3	0	0	80	13	64
2014	Other services to the public	19	43	15	14	9	0	0	62	23	649
2014	None of the above	23	41	16	13	7	0	0	64	20	2570

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	43	15	4	3	0	0	78	8	364
2020	Health care practitioners	33	40	15	8	5	1	0	73	12	425
2020	Federal regulators	42	46	9	2	2	0	0	87	4	41
2020	Compliance, inspection and enforcement	39	37	15	5	4	1	0	76	9	304
2020	Communications or public affairs	45	39	7	6	2	0	1	85	8	239
2020	Access to information and privacy	46	38	10	2	1	1	1	86	3	96
2020	Security	42	40	9	4	5	0	0	82	9	263
2020	Science and technology	38	40	14	4	3	1	0	79	7	1020
2020	Library services	44	33	14	1	8	0	0	77	9	46
2020	Legal services	49	19	18	2	10	2	0	70	12	50
2020	Administration and operations	42	34	11	8	3	1	0	77	11	1824
2020	Human resources	45	39	9	5	2	1	0	84	7	991
2020	Financial management	44	37	10	5	3	1	0	82	8	976
2020	Procurement	40	37	15	4	2	1	0	78	7	823
2020	Real property	29	41	18	8	4	0	0	70	12	735
2020	Materiel management	39	37	13	6	4	1	0	77	10	890
2020	Information management	43	38	11	5	2	1	0	83	6	438
2020	Information technology	43	40	9	6	2	0	0	83	8	883
2020	Internal audit	59	22	9	7	2	0	0	81	9	85
2020	Evaluation	57	32	10	1	0	0	0	89	1	87
2020	Data sciences	50	39	5	4	1	0	0	89	5	83
2020	Policy	58	30	6	4	1	1	0	88	6	369
2020	Project management	46	38	9	3	2	1	0	85	6	790
2020	Other services to the public	22	45	17	9	5	1	0	68	14	358
2020	None of the above	27	41	17	9	4	1	0	69	13	1502
2019	Client contact centre	29	44	19	6	2	0	0	73	8	340
2019	Health care practitioners	32	42	14	8	3	0	0	75	11	416
2019	Federal regulators	47	28	14	11	0	0	0	75	11	30
2019	Compliance, inspection and enforcement	35	40	18	4	2	0	0	75	7	271
2019	Communications or public affairs	53	31	7	6	3	0	0	84	9	230
2019	Access to information and privacy	36	36	11	9	4	0	3	75	13	93
2019	Security	38	32	19	3	7	0	0	71	10	244
2019	Science and technology	36	42	14	5	3	1	0	78	8	948
2019	Library services	47	29	6	14	2	2	0	78	16	46
2019	Legal services	47	37	7	6	1	1	0	85	8	65
2019	Administration and operations	42	34	14	6	4	1	0	76	10	1691
2019	Human resources	43	37	9	5	3	1	0	82	9	1015
2019	Financial management	40	41	11	4	2	1	0	82	7	846
2019	Procurement	35	43	13	5	3	1	0	78	8	755
2019	Real property	31	42	16	7	5	0	0	72	12	721
2019	Materiel management	34	41	14	6	3	1	0	76	10	881
2019	Information management	41	35	14	6	3	1	0	77	9	432
2019	Information technology	40	42	12	5	1	0	0	82	6	803
2019	Internal audit	50	34	11	2	2	0	0	84	5	78
2019	Evaluation	57	36	3	3	1	0	0	93	4	63
2019	Data sciences	52	35	7	3	3	1	0	88	6	66
2019	Policy	55	30	8	5	1	1	0	86	6	263
2019	Project management	42	38	12	5	3	1	0	81	8	733
2019	Other services to the public	22	44	18	10	6	0	0	66	17	375
2019	None of the above	26	41	18	9	5	1	0	68	14	1610
2018	Client contact centre	26	46	19	5	2	1	0	73	7	263
2018	Health care practitioners	26	44	17	7	5	0	0	71	12	355
2018	Federal regulators	45	34	0	14	7	0	0	79	21	28
2018	Compliance, inspection and enforcement	34	41	12	6	6	1	0	75	12	243
2018	Communications or public affairs	49	37	8	4	3	0	0	85	7	192
2018	Access to information and privacy	30	49	8	6	2	0	4	83	8	72
2018	Security	35	43	12	6	4	1	0	79	10	202
2018	Science and technology	35	43	13	6	2	1	0	78	8	769
2018	Library services	25	41	15	15	4	0	0	66	19	48
2018	Legal services	45	23	16	11	5	0	0	69	16	53
2018	Administration and operations	37	36	15	5	4	1	0	75	10	1336
2018	Human resources	40	39	12	5	3	1	0	80	8	699
2018	Financial management	37	41	12	5	4	1	0	79	9	681
2018	Procurement	31	39	18	7	3	2	1	71	10	638
2018	Real property	22	42	20	7	6	1	0	66	14	529
2018	Materiel management	30	40	16	7	5	2	0	71	13	737
2018	Information management	40	39	12	7	1	0	0	80	8	344
2018	Information technology	35	44	13	5	2	0	0	79	7	661
2018	Internal audit	44	40	10	1	3	0	2	85	4	63
2018	Evaluation	46	43	4	7	0	0	0	89	7	40
2018	Data sciences	46	29	12	11	2	0	0	75	12	54
2018	Policy	56	29	8	4	2	0	0	86	6	195
2018	Project management	38	40	14	3	3	1	0	79	6	542
2018	Other services to the public	20	44	23	7	6	1	0	64	13	306
2018	None of the above	22	42	18	9	8	1	0	65	17	1334

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	26	16	4	5	5	4	73	9	367
2020	Health care practitioners	46	24	13	4	6	3	3	75	11	429
2020	Federal regulators	55	17	13	0	8	0	7	77	9	41
2020	Compliance, inspection and enforcement	53	26	11	2	3	4	1	84	5	303
2020	Communications or public affairs	52	26	8	3	1	4	6	87	4	241
2020	Access to information and privacy	44	22	14	2	6	7	6	75	9	99
2020	Security	47	26	10	4	6	4	3	78	11	265
2020	Science and technology	46	27	11	5	3	5	3	79	9	1025
2020	Library services	55	19	13	2	2	8	2	82	4	47
2020	Legal services	68	10	6	2	4	6	4	87	7	50
2020	Administration and operations	51	21	11	3	5	5	3	79	9	1837
2020	Human resources	52	24	11	4	3	4	3	82	7	1000
2020	Financial management	45	24	12	4	3	7	4	78	8	985
2020	Procurement	42	28	16	4	4	4	3	75	8	822
2020	Real property	42	27	16	5	5	4	1	73	11	734
2020	Materiel management	45	27	10	5	5	5	3	78	11	893
2020	Information management	46	24	12	5	3	7	3	78	8	444
2020	Information technology	47	24	14	2	4	6	3	78	7	891
2020	Internal audit	62	17	8	3	3	5	1	84	7	87
2020	Evaluation	58	11	14	3	4	5	5	77	7	87
2020	Data sciences	56	28	5	3	1	5	2	90	5	83
2020	Policy	61	18	7	4	1	6	3	87	5	369
2020	Project management	50	24	10	3	3	5	4	82	7	793
2020	Other services to the public	31	38	14	4	5	6	1	75	10	360
2020	None of the above	37	27	15	7	6	5	3	70	14	1505

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	32	31	20	4	3	1	9	70	8	367
2020	Health care practitioners	35	27	19	5	7	1	6	67	12	433
2020	Federal regulators	64	23	4	2	6	0	0	87	8	41
2020	Compliance, inspection and enforcement	44	33	12	5	4	0	1	79	9	304
2020	Communications or public affairs	55	24	11	3	1	0	4	83	5	241
2020	Access to information and privacy	36	29	22	2	3	2	5	71	6	98
2020	Security	52	28	7	3	7	2	1	82	10	265
2020	Science and technology	46	29	15	4	2	1	2	77	7	1029
2020	Library services	40	21	16	5	6	0	12	69	13	47
2020	Legal services	41	19	20	4	4	4	8	68	9	51
2020	Administration and operations	47	24	15	4	4	1	5	76	8	1852
2020	Human resources	46	27	15	4	3	1	4	77	7	995
2020	Financial management	47	27	15	4	3	1	4	77	8	985
2020	Procurement	41	30	17	4	3	1	4	74	8	828
2020	Real property	41	32	15	6	3	0	3	75	9	738
2020	Materiel management	42	27	18	4	4	2	3	73	9	895
2020	Information management	44	27	16	5	3	2	4	75	8	444
2020	Information technology	49	26	15	4	3	1	2	78	7	891
2020	Internal audit	52	27	12	3	3	1	1	81	7	87
2020	Evaluation	54	25	17	0	1	2	1	82	1	88
2020	Data sciences	52	21	15	6	2	0	5	76	8	84
2020	Policy	70	20	5	2	1	0	2	91	3	370
2020	Project management	60	24	10	2	3	1	0	85	5	795
2020	Other services to the public	27	31	24	6	6	0	5	62	12	361
2020	None of the above	32	28	22	6	5	2	5	64	12	1505
2019	Client contact centre	29	34	22	5	4	0	5	67	10	340
2019	Health care practitioners	31	23	26	5	6	1	9	60	12	418
2019	Federal regulators	39	34	9	6	10	0	3	74	17	30
2019	Compliance, inspection and enforcement	40	28	21	3	4	1	3	71	7	271
2019	Communications or public affairs	49	31	12	3	1	0	3	83	5	233
2019	Access to information and privacy	38	24	17	10	4	0	6	66	15	93
2019	Security	43	29	17	4	4	1	2	74	8	244
2019	Science and technology	39	34	15	4	4	0	3	76	8	951
2019	Library services	39	30	2	14	4	3	9	78	20	46
2019	Legal services	34	36	18	3	1	1	7	76	5	64
2019	Administration and operations	44	26	17	4	3	1	5	74	7	1692
2019	Human resources	44	26	16	5	3	2	4	74	9	1020
2019	Financial management	42	29	15	6	3	2	4	75	10	847
2019	Procurement	37	27	21	6	5	1	4	67	11	760
2019	Real property	38	33	18	4	4	1	2	72	9	719
2019	Materiel management	39	29	19	6	3	1	3	71	9	883
2019	Information management	45	27	17	2	3	1	5	77	5	432
2019	Information technology	48	27	16	3	2	0	4	78	6	804
2019	Internal audit	46	18	24	7	1	1	2	67	9	78
2019	Evaluation	56	21	14	6	1	0	1	78	7	63
2019	Data sciences	44	23	14	7	4	1	6	73	12	66
2019	Policy	60	24	11	3	1	0	1	85	4	263
2019	Project management	53	26	13	3	2	1	2	81	6	735
2019	Other services to the public	25	27	26	6	7	2	7	57	15	375
2019	None of the above	27	30	25	5	5	2	6	62	11	1621

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	33	18	7	5	0	0	70	12	369
2020	Health care practitioners	37	27	14	11	10	0	0	65	21	432
2020	Federal regulators	49	34	5	8	4	0	0	83	13	41
2020	Compliance, inspection and enforcement	38	34	16	7	6	0	0	71	13	305
2020	Communications or public affairs	51	28	10	9	3	0	0	79	12	241
2020	Access to information and privacy	45	36	9	4	4	1	1	83	8	99
2020	Security	41	32	13	5	7	1	1	74	12	265
2020	Science and technology	37	34	14	10	5	0	1	71	15	1030
2020	Library services	49	23	8	9	10	0	0	72	19	47
2020	Legal services	53	23	14	2	6	0	2	78	8	51
2020	Administration and operations	47	27	12	8	6	0	0	74	14	1846
2020	Human resources	48	30	10	7	5	0	0	78	12	1000
2020	Financial management	44	31	12	6	6	0	0	75	13	985
2020	Procurement	44	31	13	7	5	0	0	75	12	828
2020	Real property	37	32	17	8	5	0	0	69	14	737
2020	Materiel management	40	30	15	8	6	1	0	71	14	892
2020	Information management	44	28	13	9	5	0	0	73	14	444
2020	Information technology	43	31	12	7	6	0	1	75	13	891
2020	Internal audit	44	38	8	7	3	0	0	82	10	87
2020	Evaluation	47	33	9	9	2	0	0	80	11	87
2020	Data sciences	42	39	7	4	5	2	1	83	9	83
2020	Policy	52	30	8	6	3	1	0	83	9	369
2020	Project management	43	34	12	6	4	0	0	78	10	792
2020	Other services to the public	35	31	18	8	9	0	0	66	16	356
2020	None of the above	32	33	17	9	8	0	1	66	17	1504
2019	Client contact centre	33	36	13	8	8	0	1	70	16	340
2019	Health care practitioners	30	31	17	12	9	0	1	62	21	421
2019	Federal regulators	35	41	10	3	12	0	0	76	15	30
2019	Compliance, inspection and enforcement	32	36	14	10	7	0	0	69	17	271
2019	Communications or public affairs	43	29	13	9	5	0	0	72	14	233
2019	Access to information and privacy	45	28	9	8	8	0	2	74	17	92
2019	Security	36	35	13	8	6	0	1	72	15	243
2019	Science and technology	31	36	16	9	6	0	0	68	15	948
2019	Library services	57	13	7	9	11	0	3	72	21	46
2019	Legal services	47	32	14	6	1	0	0	79	7	64
2019	Administration and operations	44	29	13	7	6	1	0	74	13	1687
2019	Human resources	41	30	12	8	6	1	2	73	14	1019
2019	Financial management	40	32	14	8	5	1	0	73	13	848
2019	Procurement	36	32	17	8	7	0	0	68	15	759
2019	Real property	34	31	20	8	7	0	0	65	15	718
2019	Materiel management	35	32	18	9	5	1	0	68	15	882
2019	Information management	44	28	14	6	6	1	0	74	12	432
2019	Information technology	41	31	15	8	5	1	1	73	12	800
2019	Internal audit	40	33	14	7	5	2	0	74	12	78
2019	Evaluation	45	40	7	5	3	0	0	85	7	63
2019	Data sciences	41	30	10	11	7	2	0	72	18	66
2019	Policy	47	28	13	7	4	0	0	76	11	263
2019	Project management	40	31	16	8	5	0	0	71	13	734
2019	Other services to the public	30	33	14	12	10	0	0	63	22	375
2019	None of the above	28	33	19	10	8	1	1	62	18	1614
2018	Client contact centre	31	40	19	5	4	0	0	71	9	261
2018	Health care practitioners	31	31	17	11	8	1	1	63	20	357
2018	Federal regulators	50	26	8	10	6	0	0	76	16	29
2018	Compliance, inspection and enforcement	38	36	13	5	8	0	0	74	13	243
2018	Communications or public affairs	38	37	12	9	4	0	0	75	13	187
2018	Access to information and privacy	42	32	12	1	5	0	7	80	7	72
2018	Security	41	35	10	7	5	0	2	78	12	204
2018	Science and technology	28	38	16	12	6	1	0	66	18	765
2018	Library services	34	27	15	10	13	0	1	61	23	47
2018	Legal services	47	26	11	7	4	0	6	77	11	52
2018	Administration and operations	39	30	14	10	6	0	1	69	16	1337
2018	Human resources	38	34	12	10	6	1	0	72	16	706
2018	Financial management	35	36	13	9	6	1	0	71	15	683
2018	Procurement	34	36	15	8	6	0	0	70	14	648
2018	Real property	23	40	19	10	8	0	0	63	18	527
2018	Materiel management	31	34	20	9	6	1	0	65	15	735
2018	Information management	39	34	13	9	4	1	0	74	13	343
2018	Information technology	37	34	14	8	7	0	0	71	15	658
2018	Internal audit	30	34	11	20	3	2	0	65	23	63
2018	Evaluation	34	54	6	5	2	0	0	87	7	40
2018	Data sciences	32	32	16	13	7	0	0	65	20	53
2018	Policy	43	36	9	6	7	0	0	79	13	193
2018	Project management	34	36	14	9	7	0	0	70	16	542
2018	Other services to the public	31	37	15	7	10	0	0	68	17	302
2018	None of the above	24	34	20	12	10	0	1	59	22	1328
2017	Client contact centre	23	46	16	8	5	2	0	70	14	341
2017	Health care practitioners	31	30	19	10	9	0	1	62	19	403
2017	Federal regulators	55	26	10	8	0	0	0	82	8	26
2017	Compliance, inspection and enforcement	31	35	16	8	9	0	1	67	17	227
2017	Communications or public affairs	41	39	10	4	6	0	0	80	10	182
2017	Access to information and privacy	39	33	12	6	9	0	0	72	15	66
2017	Security	33	42	9	12	4	0	0	75	16	190
2017	Science and technology	31	39	14	10	5	0	0	70	16	934
2017	Library services	33	39	11	2	8	0	6	77	11	45
2017	Legal services	45	27	12	14	2	0	0	73	16	50
2017	Administration and operations	39	33	12	9	7	0	1	72	16	1695
2017	Human resources	35	39	8	10	6	1	0	75	17	686
2017	Financial management	37	34	13	8	6	1	0	72	15	809
2017	Procurement	32	38	16	8	6	0	0	70	13	771
2017	Real property	29	39	15	9	8	0	0	68	17	673
2017	Materiel management	32	39	13	9	6	0	0	71	15	806
2017	Information management	40	33	14	7	5	0	1	73	12	405
2017	Information technology	36	34	13	9	7	0	1	71	17	825
2017	Internal audit	39	33	10	9	7	2	0	73	17	63
2017	Evaluation	41	36	11	9	4	0	0	76	12	56
2017	Data sciences	34	33	12	3	13	4	2	71	17	58
2017	Policy	44	35	10	9	2	0	1	79	11	204
2017	Project management	37	37	12	8	5	0	0	75	13	598
2017	Other services to the public	29	34	17	9	10	0	0	63	20	347
2017	None of the above	27	36	19	9	8	0	1	64	17	1991
2014	Client contact centre	24	43	16	9	7	0	1	67	16	478
2014	Health care practitioners	32	37	11	11	8	1	0	70	19	501
2014	Federal regulators	33	42	9	11	5	0	0	75	16	43
2014	Compliance, inspection and enforcement	32	37	12	9	7	1	0	70	17	376
2014	Communications or public affairs	39	35	9	10	6	0	1	75	17	211
2014	Access to information and privacy	48	33	4	8	6	0	0	82	14	79
2014	Security	38	37	7	10	8	0	0	75	17	207
2014	Science and technology	28	38	15	12	6	0	0	67	18	1247
2014	Library services	44	17	13	15	10	0	0	62	25	60
2014	Legal services	48	30	9	8	3	2	0	80	11	59
2014	Administration and operations	37	34	13	9	6	0	0	72	15	2246
2014	Human resources	40	33	9	10	7	1	0	73	18	849
2014	Financial management	37	34	12	10	6	0	0	71	16	859
2014	Procurement	29	38	17	9	7	0	0	68	16	928
2014	Real property	31	41	14	9	6	0	0	72	15	449
2014	Materiel management	31	37	15	9	8	1	0	68	17	1016
2014	Information management	36	38	12	8	5	0	1	75	13	588
2014	Information technology	33	36	16	8	7	0	0	68	16	1018
2014	Internal audit	34	41	7	11	6	0	1	76	17	90
2014	Evaluation	34	36	7	14	8	0	0	71	22	64
2014	Other services to the public	27	38	16	9	9	0	1	66	18	647
2014	None of the above	27	37	16	10	9	1	0	64	19	2570

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	40	28	18	5	6	1	2	70	11	369
2020	Health care practitioners	42	25	12	7	11	2	3	69	18	432
2020	Federal regulators	70	15	7	2	6	0	0	85	8	41
2020	Compliance, inspection and enforcement	42	27	17	7	5	1	1	70	13	302
2020	Communications or public affairs	52	23	11	6	4	1	2	78	11	241
2020	Access to information and privacy	49	28	14	1	4	2	2	80	5	98
2020	Security	50	24	12	5	7	1	2	76	12	262
2020	Science and technology	46	25	15	6	6	1	2	72	12	1028
2020	Library services	50	17	10	6	10	0	8	72	17	47
2020	Legal services	55	19	12	2	6	2	4	79	9	51
2020	Administration and operations	52	20	15	5	5	1	2	74	11	1845
2020	Human resources	52	22	14	5	4	2	1	76	9	999
2020	Financial management	49	25	13	5	6	1	2	76	11	980
2020	Procurement	50	22	17	4	5	1	1	74	9	823
2020	Real property	38	28	18	7	6	1	2	68	13	735
2020	Materiel management	44	26	17	4	6	1	2	72	10	893
2020	Information management	46	25	16	6	4	1	2	73	10	443
2020	Information technology	47	27	14	5	5	1	1	75	11	891
2020	Internal audit	53	27	12	2	6	0	1	80	8	86
2020	Evaluation	47	27	16	5	3	2	0	76	8	85
2020	Data sciences	57	23	12	4	3	0	1	81	7	83
2020	Policy	61	17	9	5	5	1	2	81	10	369
2020	Project management	53	27	11	4	4	1	1	81	8	793
2020	Other services to the public	34	26	20	8	8	0	2	62	17	359
2020	None of the above	34	29	19	7	7	1	3	65	15	1503

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	36	38	15	7	3	0	0	75	10	368
2020	Health care practitioners	40	32	9	9	9	0	1	73	18	430
2020	Federal regulators	51	30	11	0	8	0	0	81	8	41
2020	Compliance, inspection and enforcement	38	34	16	7	5	0	0	72	12	304
2020	Communications or public affairs	51	28	9	7	3	0	1	80	10	242
2020	Access to information and privacy	50	30	8	7	3	0	1	82	10	97
2020	Security	45	29	13	7	6	0	0	74	13	265
2020	Science and technology	43	33	11	7	5	0	0	76	13	1026
2020	Library services	47	30	8	2	10	2	2	80	12	47
2020	Legal services	51	25	8	8	4	0	4	79	13	51
2020	Administration and operations	49	27	11	7	6	0	1	76	13	1849
2020	Human resources	50	31	9	6	3	1	0	81	9	1000
2020	Financial management	46	31	9	7	5	0	1	78	12	988
2020	Procurement	47	32	10	7	3	0	0	80	10	827
2020	Real property	40	33	13	7	6	0	1	74	13	735
2020	Materiel management	41	32	15	7	5	1	0	73	12	895
2020	Information management	47	30	12	6	5	0	0	77	11	445
2020	Information technology	45	32	10	7	5	0	1	78	12	890
2020	Internal audit	50	39	5	3	3	0	0	89	7	87
2020	Evaluation	57	24	13	3	4	0	0	80	7	87
2020	Data sciences	53	32	7	4	3	1	0	85	7	83
2020	Policy	58	24	6	8	3	0	1	83	11	369
2020	Project management	50	31	11	4	4	0	0	81	9	795
2020	Other services to the public	34	32	15	9	9	0	1	66	18	360
2020	None of the above	36	32	12	10	8	0	1	70	18	1504
2019	Client contact centre	37	36	13	8	6	0	0	73	14	340
2019	Health care practitioners	36	32	11	11	8	0	0	69	20	421
2019	Federal regulators	41	28	10	13	9	0	0	69	22	30
2019	Compliance, inspection and enforcement	37	30	15	9	7	0	0	68	17	269
2019	Communications or public affairs	47	32	10	6	5	1	0	80	11	233
2019	Access to information and privacy	48	20	9	16	5	0	1	69	22	90
2019	Security	36	33	15	7	9	1	0	69	15	242
2019	Science and technology	38	33	12	10	5	0	0	72	16	947
2019	Library services	46	26	2	10	8	2	6	79	19	46
2019	Legal services	50	28	11	7	2	0	1	80	10	65
2019	Administration and operations	46	30	10	8	5	1	0	77	13	1684
2019	Human resources	47	30	8	7	5	1	1	79	12	1020
2019	Financial management	43	31	12	10	5	0	0	74	14	841
2019	Procurement	41	34	11	9	5	0	0	75	14	755
2019	Real property	37	34	13	8	7	0	0	71	16	714
2019	Materiel management	36	34	13	10	6	0	0	71	16	878
2019	Information management	49	31	8	6	4	0	1	82	10	432
2019	Information technology	43	31	13	7	5	0	1	75	12	798
2019	Internal audit	53	25	3	17	2	0	0	77	19	78
2019	Evaluation	61	19	6	10	4	0	0	80	14	63
2019	Data sciences	37	35	8	7	8	5	0	76	16	66
2019	Policy	49	29	10	8	4	0	0	78	12	260
2019	Project management	43	34	11	7	5	0	0	77	12	732
2019	Other services to the public	32	33	14	11	10	1	1	65	21	372
2019	None of the above	31	33	14	11	9	1	1	65	20	1617
2018	Client contact centre	35	39	14	7	4	1	0	75	11	261
2018	Health care practitioners	35	32	14	9	10	1	0	67	19	357
2018	Federal regulators	58	23	3	7	6	3	0	84	14	29
2018	Compliance, inspection and enforcement	42	32	12	7	7	1	0	74	13	241
2018	Communications or public affairs	44	38	7	8	2	0	0	83	10	186
2018	Access to information and privacy	42	35	11	7	4	0	1	78	11	72
2018	Security	45	35	9	5	6	0	0	80	11	203
2018	Science and technology	35	35	12	10	7	1	0	71	17	763
2018	Library services	41	24	8	17	7	0	2	67	25	47
2018	Legal services	48	34	9	4	5	0	0	82	9	52
2018	Administration and operations	41	30	12	10	6	0	1	72	16	1337
2018	Human resources	44	32	10	9	5	0	0	76	14	700
2018	Financial management	39	33	11	10	6	0	0	73	16	681
2018	Procurement	37	36	13	8	5	0	0	74	13	647
2018	Real property	26	35	19	10	10	0	0	61	20	523
2018	Materiel management	36	32	15	10	6	1	0	68	16	734
2018	Information management	43	33	8	8	7	0	1	77	15	340
2018	Information technology	40	32	13	8	6	1	0	73	14	655
2018	Internal audit	42	22	9	23	3	0	2	64	26	63
2018	Evaluation	57	29	9	6	0	0	0	86	6	40
2018	Data sciences	40	30	11	7	7	5	0	73	15	52
2018	Policy	52	27	7	7	6	0	0	79	13	194
2018	Project management	40	35	10	10	6	0	0	75	15	542
2018	Other services to the public	33	34	13	11	8	0	1	68	19	302
2018	None of the above	28	32	17	13	10	0	0	60	23	1323
2017	Client contact centre	27	46	11	11	4	1	0	74	15	341
2017	Health care practitioners	35	32	12	12	7	1	1	68	20	403
2017	Federal regulators	49	25	21	0	0	0	5	78	0	26
2017	Compliance, inspection and enforcement	34	35	12	8	9	1	0	70	17	227
2017	Communications or public affairs	47	33	10	4	5	1	0	81	9	182
2017	Access to information and privacy	40	37	11	3	6	2	2	79	9	66
2017	Security	40	31	13	10	5	0	0	72	16	191
2017	Science and technology	38	33	12	9	6	1	0	72	15	934
2017	Library services	40	28	13	15	4	0	0	67	19	45
2017	Legal services	48	35	6	8	2	2	0	84	10	50
2017	Administration and operations	42	29	11	10	6	1	1	72	17	1693
2017	Human resources	44	36	9	7	4	0	0	80	11	686
2017	Financial management	42	32	10	8	8	0	0	74	16	808
2017	Procurement	39	37	11	7	5	1	0	77	13	773
2017	Real property	32	37	12	10	9	0	0	69	19	673
2017	Materiel management	36	35	13	9	7	0	0	71	15	806
2017	Information management	46	28	11	10	3	0	1	75	14	405
2017	Information technology	38	34	12	10	5	0	0	73	15	824
2017	Internal audit	42	31	9	12	6	0	0	73	18	63
2017	Evaluation	50	29	9	10	2	0	0	79	12	56
2017	Data sciences	48	30	7	8	6	0	0	79	14	58
2017	Policy	48	33	8	7	3	0	1	82	10	204
2017	Project management	43	33	10	10	4	1	0	76	14	597
2017	Other services to the public	32	34	15	10	9	0	0	66	19	348
2017	None of the above	31	35	15	10	9	0	1	66	19	1987
2014	Client contact centre	24	42	19	8	7	0	0	66	15	478
2014	Health care practitioners	33	37	10	10	9	1	0	71	19	500
2014	Federal regulators	37	39	10	4	9	0	0	77	13	44
2014	Compliance, inspection and enforcement	37	33	13	8	8	1	0	70	17	376
2014	Communications or public affairs	37	37	8	10	9	0	0	73	19	211
2014	Access to information and privacy	49	29	8	8	5	0	1	79	13	79
2014	Security	37	35	12	10	6	0	0	72	16	207
2014	Science and technology	35	37	11	10	6	1	0	72	17	1247
2014	Library services	47	23	12	11	6	0	0	71	18	60
2014	Legal services	40	46	4	3	5	2	2	88	8	59
2014	Administration and operations	39	32	11	10	7	0	0	72	17	2246
2014	Human resources	44	31	9	10	6	1	0	75	16	848
2014	Financial management	39	31	10	11	8	0	0	71	19	859
2014	Procurement	33	37	15	10	6	0	0	69	16	927
2014	Real property	31	37	14	9	7	1	0	69	17	449
2014	Materiel management	35	35	12	10	8	1	0	70	18	1017
2014	Information management	42	31	12	9	5	1	0	73	14	589
2014	Information technology	35	34	13	11	7	0	0	69	18	1017
2014	Internal audit	39	33	9	10	8	0	1	73	18	90
2014	Evaluation	35	31	14	15	5	0	0	66	20	64
2014	Other services to the public	31	34	13	12	9	0	0	65	21	649
2014	None of the above	30	34	14	11	10	1	1	65	21	2570

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	42	58	368
2020	Health care practitioners	41	59	433
2020	Federal regulators	48	52	40
2020	Compliance, inspection and enforcement	48	52	304
2020	Communications or public affairs	46	54	241
2020	Access to information and privacy	50	50	99
2020	Security	47	53	264
2020	Science and technology	50	50	1029
2020	Library services	49	51	47
2020	Legal services	73	27	51
2020	Administration and operations	51	49	1855
2020	Human resources	56	44	1001
2020	Financial management	60	40	991
2020	Procurement	52	48	828
2020	Real property	41	59	740
2020	Materiel management	39	61	897
2020	Information management	52	48	445
2020	Information technology	53	47	892
2020	Internal audit	48	52	87
2020	Evaluation	46	54	87
2020	Data sciences	65	35	84
2020	Policy	54	46	370
2020	Project management	58	42	794
2020	Other services to the public	28	72	361
2020	None of the above	32	68	1513

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	42	25	15	6	5	3	5	72	12	367
2020	Health care practitioners	41	16	9	5	10	3	15	69	19	434
2020	Federal regulators	70	17	2	0	2	4	4	95	2	41
2020	Compliance, inspection and enforcement	59	18	8	4	3	2	5	83	8	305
2020	Communications or public affairs	66	15	7	2	2	3	6	89	4	242
2020	Access to information and privacy	60	18	9	3	0	1	9	87	3	99
2020	Security	57	20	9	3	5	1	6	82	8	265
2020	Science and technology	64	17	7	1	2	2	6	89	4	1030
2020	Library services	52	19	6	8	2	3	10	81	11	47
2020	Legal services	74	10	10	2	0	0	4	87	2	51
2020	Administration and operations	62	17	7	3	3	2	6	86	6	1851
2020	Human resources	67	15	6	2	2	1	7	90	4	999
2020	Financial management	64	18	6	3	2	1	6	89	5	988
2020	Procurement	58	20	8	3	3	2	5	84	7	828
2020	Real property	48	20	14	4	4	2	6	75	10	739
2020	Materiel management	50	17	12	4	3	4	10	78	8	898
2020	Information management	64	17	8	1	1	2	6	88	3	446
2020	Information technology	65	17	8	2	2	2	5	88	4	893
2020	Internal audit	68	16	9	0	1	0	6	89	1	87
2020	Evaluation	68	9	9	0	0	2	12	89	0	87
2020	Data sciences	71	14	12	0	2	0	1	86	2	84
2020	Policy	68	14	5	2	1	3	7	91	4	369
2020	Project management	73	15	5	1	2	1	2	91	4	794
2020	Other services to the public	33	26	17	5	8	3	8	67	14	361
2020	None of the above	42	19	17	4	5	3	10	71	10	1512

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	46	29	13	6	5	0	0	75	12	370
2020	Health care practitioners	44	26	12	7	11	0	0	70	18	433
2020	Federal regulators	72	13	10	2	2	0	0	86	4	41
2020	Compliance, inspection and enforcement	50	24	15	6	5	0	0	74	11	305
2020	Communications or public affairs	57	25	8	5	5	0	0	82	10	242
2020	Access to information and privacy	59	26	6	6	3	0	0	85	9	99
2020	Security	56	25	8	7	4	0	0	81	11	265
2020	Science and technology	51	28	12	5	4	0	0	79	9	1031
2020	Library services	51	23	10	8	8	0	0	74	16	47
2020	Legal services	67	15	12	4	2	0	0	82	6	51
2020	Administration and operations	60	21	8	6	4	0	0	82	10	1849
2020	Human resources	59	26	6	5	4	0	0	85	9	1001
2020	Financial management	56	25	9	6	4	0	1	81	10	989
2020	Procurement	56	24	11	5	4	0	0	80	9	827
2020	Real property	45	27	13	9	6	0	0	73	15	738
2020	Materiel management	50	26	12	6	6	0	0	77	11	896
2020	Information management	62	19	9	5	4	0	0	81	9	445
2020	Information technology	58	24	9	5	5	0	0	82	9	893
2020	Internal audit	58	26	5	9	2	0	0	84	11	87
2020	Evaluation	66	20	10	3	2	0	0	86	5	88
2020	Data sciences	58	30	6	4	2	0	0	88	6	84
2020	Policy	63	23	5	6	3	0	0	86	9	369
2020	Project management	62	23	7	4	4	0	0	85	8	793
2020	Other services to the public	38	32	15	6	7	0	1	71	14	361
2020	None of the above	44	28	13	7	6	0	1	73	14	1512
2019	Client contact centre	38	38	10	8	6	0	0	76	14	343
2019	Health care practitioners	38	30	15	8	7	0	1	69	16	420
2019	Federal regulators	54	18	3	19	7	0	0	72	26	30
2019	Compliance, inspection and enforcement	38	37	13	5	7	0	0	75	12	271
2019	Communications or public affairs	54	27	5	8	6	0	0	81	14	231
2019	Access to information and privacy	50	22	12	10	6	0	0	72	16	93
2019	Security	43	28	13	7	8	0	0	71	15	244
2019	Science and technology	42	31	12	8	6	0	0	74	14	947
2019	Library services	57	25	7	8	4	0	0	81	12	46
2019	Legal services	49	39	4	6	3	0	0	88	8	65
2019	Administration and operations	56	24	10	6	4	0	0	80	10	1693
2019	Human resources	51	30	8	6	4	1	0	81	10	1019
2019	Financial management	50	27	11	7	4	1	0	78	11	846
2019	Procurement	44	31	12	8	6	0	0	75	13	757
2019	Real property	41	32	15	6	7	0	0	72	13	719
2019	Materiel management	45	31	10	8	5	0	0	77	13	882
2019	Information management	55	26	9	5	4	0	1	82	9	434
2019	Information technology	51	28	11	6	3	1	0	79	10	801
2019	Internal audit	54	34	8	4	0	0	0	88	4	78
2019	Evaluation	68	20	5	3	5	0	0	87	8	62
2019	Data sciences	52	18	16	7	7	0	0	70	14	66
2019	Policy	56	24	12	5	3	0	0	81	8	263
2019	Project management	52	28	9	6	5	0	0	80	11	734
2019	Other services to the public	37	28	15	11	8	0	0	65	20	376
2019	None of the above	36	31	16	8	7	0	1	68	15	1621
2018	Client contact centre	39	36	15	6	4	0	0	75	10	261
2018	Health care practitioners	39	26	13	9	12	1	0	65	21	356
2018	Federal regulators	64	26	0	0	10	0	0	90	10	29
2018	Compliance, inspection and enforcement	51	22	12	8	8	0	0	73	15	242
2018	Communications or public affairs	43	37	10	6	3	0	0	81	9	187
2018	Access to information and privacy	51	31	5	1	11	0	0	83	12	72
2018	Security	47	37	6	3	7	0	0	84	10	203
2018	Science and technology	38	31	15	8	7	0	0	69	16	764
2018	Library services	38	21	18	11	12	0	0	59	23	47
2018	Legal services	59	25	9	2	5	0	0	84	7	52
2018	Administration and operations	50	25	12	7	6	0	0	75	13	1337
2018	Human resources	48	27	12	8	5	1	0	75	12	704
2018	Financial management	46	30	11	6	6	0	1	77	13	681
2018	Procurement	43	31	14	6	5	0	0	74	11	648
2018	Real property	32	29	19	9	11	0	0	60	20	526
2018	Materiel management	37	30	16	8	8	0	0	68	16	732
2018	Information management	49	27	8	10	7	0	0	76	17	343
2018	Information technology	47	28	12	6	6	0	0	75	13	657
2018	Internal audit	43	14	25	11	8	0	0	57	18	63
2018	Evaluation	63	23	7	6	2	0	0	86	8	40
2018	Data sciences	46	24	9	13	9	0	0	70	22	53
2018	Policy	55	23	8	7	6	0	0	79	13	194
2018	Project management	46	30	11	7	6	0	0	76	13	540
2018	Other services to the public	38	31	11	7	12	0	0	70	19	302
2018	None of the above	33	27	17	12	10	0	1	60	23	1324
2017	Client contact centre	31	39	13	9	6	1	0	72	15	337
2017	Health care practitioners	40	27	13	7	11	1	1	69	18	399
2017	Federal regulators	72	15	9	0	0	0	3	91	0	26
2017	Compliance, inspection and enforcement	44	25	11	9	8	1	2	71	18	225
2017	Communications or public affairs	55	27	9	4	5	0	0	82	9	180
2017	Access to information and privacy	44	31	9	7	8	2	0	76	14	65
2017	Security	49	27	14	4	6	0	0	76	10	189
2017	Science and technology	43	31	11	9	5	1	1	75	14	930
2017	Library services	41	27	9	16	6	0	0	68	23	43
2017	Legal services	55	21	18	2	4	0	0	77	6	50
2017	Administration and operations	51	25	11	6	6	0	0	77	12	1686
2017	Human resources	53	26	8	7	5	0	0	79	12	682
2017	Financial management	49	25	12	6	7	0	0	75	13	804
2017	Procurement	45	31	13	6	4	0	0	76	11	768
2017	Real property	42	29	13	8	9	0	0	71	17	670
2017	Materiel management	42	31	12	8	6	0	0	74	14	804
2017	Information management	52	30	9	5	4	0	0	82	9	401
2017	Information technology	47	27	13	6	6	0	0	75	12	826
2017	Internal audit	48	32	11	5	4	0	0	80	9	61
2017	Evaluation	48	33	5	4	9	0	0	82	13	54
2017	Data sciences	43	26	15	3	13	0	0	69	16	58
2017	Policy	56	26	8	6	3	0	0	83	10	204
2017	Project management	50	28	12	5	4	0	0	78	10	597
2017	Other services to the public	37	29	16	8	10	0	0	66	18	349
2017	None of the above	39	30	14	8	9	0	1	69	17	1983
2014	Client contact centre	30	38	16	7	8	1	0	69	15	478
2014	Health care practitioners	40	28	13	10	9	1	0	69	19	502
2014	Federal regulators	56	30	8	2	2	0	2	88	4	43
2014	Compliance, inspection and enforcement	41	33	9	8	7	1	0	75	16	373
2014	Communications or public affairs	40	34	13	7	6	1	0	74	13	211
2014	Access to information and privacy	60	23	8	5	4	0	0	83	9	79
2014	Security	46	28	14	6	5	0	0	75	11	207
2014	Science and technology	39	33	12	8	7	0	0	73	15	1246
2014	Library services	51	17	13	9	6	3	0	71	16	60
2014	Legal services	59	28	7	1	5	0	0	87	6	58
2014	Administration and operations	48	27	11	8	6	0	0	75	14	2246
2014	Human resources	52	26	9	7	5	0	0	79	13	847
2014	Financial management	46	29	10	7	8	0	0	75	14	858
2014	Procurement	36	36	14	7	6	0	0	73	13	927
2014	Real property	41	32	12	9	6	0	0	73	15	448
2014	Materiel management	41	31	12	7	8	0	0	72	15	1015
2014	Information management	46	30	11	7	6	0	0	77	12	589
2014	Information technology	42	31	12	7	7	0	0	73	15	1017
2014	Internal audit	46	29	8	11	5	0	1	76	17	90
2014	Evaluation	38	31	11	8	12	0	0	69	20	64
2014	Other services to the public	36	31	12	11	9	0	1	67	20	644
2014	None of the above	35	32	13	9	10	1	1	68	19	2569

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	33	34	17	8	4	3	0	70	13	368
2020	Health care practitioners	33	27	13	10	14	2	0	62	25	433
2020	Federal regulators	55	19	13	0	6	6	0	79	7	41
2020	Compliance, inspection and enforcement	33	28	16	10	8	5	0	64	19	305
2020	Communications or public affairs	40	36	10	4	4	5	0	81	9	241
2020	Access to information and privacy	44	33	13	2	3	5	0	81	5	98
2020	Security	38	28	11	10	9	4	0	69	20	265
2020	Science and technology	33	29	16	8	6	7	0	67	15	1028
2020	Library services	46	22	21	6	0	4	2	71	6	47
2020	Legal services	69	15	6	6	2	2	0	86	8	51
2020	Administration and operations	47	28	10	7	5	2	0	77	13	1852
2020	Human resources	37	31	15	9	5	4	0	70	14	1003
2020	Financial management	43	31	12	7	3	3	0	76	11	990
2020	Procurement	39	33	13	5	5	5	0	75	11	827
2020	Real property	27	29	19	11	9	4	0	59	21	738
2020	Materiel management	36	29	15	8	7	5	0	68	16	897
2020	Information management	47	26	13	6	3	5	0	76	10	445
2020	Information technology	39	30	15	5	4	6	0	74	10	891
2020	Internal audit	44	29	13	6	2	6	0	78	9	86
2020	Evaluation	42	28	16	2	4	9	0	76	6	88
2020	Data sciences	49	24	6	11	3	7	0	79	15	84
2020	Policy	48	31	10	4	3	5	0	83	7	365
2020	Project management	44	30	10	7	5	5	0	78	12	791
2020	Other services to the public	26	28	18	12	12	3	0	57	25	362
2020	None of the above	29	28	17	11	11	4	1	59	23	1513
2019	Client contact centre	24	39	18	11	7	1	0	64	18	343
2019	Health care practitioners	29	34	17	10	7	3	0	65	17	420
2019	Federal regulators	45	29	14	3	10	0	0	74	13	30
2019	Compliance, inspection and enforcement	24	36	18	12	8	3	0	62	20	270
2019	Communications or public affairs	45	35	8	6	3	2	0	82	9	229
2019	Access to information and privacy	35	34	8	15	8	1	0	69	23	92
2019	Security	29	30	15	9	15	3	0	60	24	242
2019	Science and technology	23	34	21	9	7	5	1	61	17	948
2019	Library services	28	36	16	10	0	4	6	72	11	45
2019	Legal services	46	33	7	3	5	5	0	84	9	65
2019	Administration and operations	39	32	14	7	6	2	0	73	13	1687
2019	Human resources	29	32	17	10	6	6	0	65	18	1019
2019	Financial management	35	34	15	7	6	3	0	71	14	843
2019	Procurement	32	35	17	9	4	3	0	69	14	757
2019	Real property	21	33	20	13	10	4	0	56	23	717
2019	Materiel management	30	30	20	10	8	3	0	62	18	878
2019	Information management	37	35	13	8	4	2	0	74	13	431
2019	Information technology	30	36	15	8	5	6	0	70	14	799
2019	Internal audit	38	27	16	7	5	8	0	70	13	76
2019	Evaluation	44	23	11	9	12	1	0	68	21	62
2019	Data sciences	34	24	20	8	10	4	0	60	19	65
2019	Policy	35	38	12	9	3	3	1	76	12	262
2019	Project management	36	34	15	7	5	3	0	72	13	732
2019	Other services to the public	23	30	22	10	11	2	0	55	22	376
2019	None of the above	20	29	20	15	12	4	0	51	28	1620
2018	Client contact centre	24	37	21	10	7	2	0	62	17	265
2018	Health care practitioners	29	29	17	10	11	3	0	60	22	360
2018	Federal regulators	58	30	3	0	3	6	0	94	3	30
2018	Compliance, inspection and enforcement	27	38	15	8	8	4	0	68	17	242
2018	Communications or public affairs	46	33	15	2	2	2	0	81	4	190
2018	Access to information and privacy	41	29	14	11	3	1	0	71	14	70
2018	Security	30	34	18	9	5	2	0	66	15	206
2018	Science and technology	24	31	19	12	9	4	0	58	22	772
2018	Library services	33	17	26	15	2	8	0	54	19	48
2018	Legal services	42	27	11	3	5	4	8	78	10	54
2018	Administration and operations	39	31	14	9	5	2	0	71	15	1343
2018	Human resources	26	32	13	16	8	4	0	60	26	707
2018	Financial management	29	36	15	11	5	4	0	68	17	695
2018	Procurement	27	35	16	9	7	6	0	66	16	643
2018	Real property	15	30	21	17	14	3	0	46	32	534
2018	Materiel management	25	30	19	12	10	4	0	57	23	745
2018	Information management	35	33	15	7	5	5	0	71	13	345
2018	Information technology	29	35	19	7	5	5	0	67	13	659
2018	Internal audit	21	35	21	7	10	6	0	60	18	65
2018	Evaluation	38	29	16	8	9	1	0	67	17	40
2018	Data sciences	31	18	23	12	14	2	0	50	27	53
2018	Policy	41	30	13	11	3	2	0	72	14	197
2018	Project management	29	37	16	9	4	4	0	69	14	543
2018	Other services to the public	22	29	18	14	15	2	0	52	30	304
2018	None of the above	19	27	22	13	16	4	0	48	30	1337
2017	Client contact centre	22	41	18	10	4	4	0	67	15	341
2017	Health care practitioners	32	31	18	8	7	5	0	66	16	402
2017	Federal regulators	40	28	25	7	0	0	0	68	7	25
2017	Compliance, inspection and enforcement	23	29	15	16	11	5	1	56	28	228
2017	Communications or public affairs	35	36	12	6	3	7	0	77	10	182
2017	Access to information and privacy	18	36	11	17	10	9	0	59	29	66
2017	Security	25	42	14	8	7	3	1	70	15	191
2017	Science and technology	26	29	18	13	9	6	0	58	23	933
2017	Library services	29	32	18	13	0	7	2	67	14	45
2017	Legal services	39	32	10	8	4	8	0	77	12	51
2017	Administration and operations	32	35	14	10	7	3	0	69	17	1695
2017	Human resources	26	34	16	12	7	4	0	62	21	686
2017	Financial management	29	35	16	9	7	3	0	67	17	808
2017	Procurement	29	36	18	8	6	4	1	68	14	773
2017	Real property	17	31	24	11	13	5	0	51	25	672
2017	Materiel management	27	33	13	11	11	5	0	64	22	808
2017	Information management	31	36	14	11	4	5	0	70	16	405
2017	Information technology	29	33	16	9	6	6	0	67	17	826
2017	Internal audit	24	36	12	12	12	4	0	63	25	63
2017	Evaluation	41	24	14	5	9	6	0	69	16	56
2017	Data sciences	26	22	10	14	16	12	0	54	34	58
2017	Policy	41	32	12	5	5	5	0	77	10	204
2017	Project management	33	33	18	8	6	3	0	68	14	599
2017	Other services to the public	23	32	14	15	13	2	0	56	29	349
2017	None of the above	19	30	20	14	12	4	1	51	27	1993
2014	Client contact centre	17	37	22	12	8	3	0	57	20	476
2014	Health care practitioners	29	34	15	9	9	4	0	65	19	501
2014	Federal regulators	28	41	13	11	4	3	0	71	16	44
2014	Compliance, inspection and enforcement	21	34	17	11	14	3	0	57	26	376
2014	Communications or public affairs	23	39	14	13	7	4	0	65	21	211
2014	Access to information and privacy	21	45	22	3	5	4	1	69	8	79
2014	Security	20	39	16	11	8	5	0	63	20	206
2014	Science and technology	20	33	18	13	10	6	0	56	24	1244
2014	Library services	22	35	13	10	4	17	0	68	16	60
2014	Legal services	41	26	10	9	10	3	0	70	20	58
2014	Administration and operations	29	35	16	10	7	3	0	66	17	2244
2014	Human resources	23	37	15	13	8	4	0	63	22	849
2014	Financial management	29	35	15	11	7	3	0	66	19	859
2014	Procurement	23	37	17	10	8	4	0	63	19	928
2014	Real property	21	34	21	10	10	4	1	57	21	448
2014	Materiel management	24	34	18	9	11	4	0	60	21	1017
2014	Information management	28	35	16	11	6	5	0	66	18	589
2014	Information technology	24	34	17	10	6	8	0	64	18	1018
2014	Internal audit	35	28	9	12	13	3	0	65	26	90
2014	Evaluation	20	28	18	18	7	7	0	52	28	64
2014	Other services to the public	16	29	19	15	17	4	0	47	33	643
2014	None of the above	16	30	19	14	15	6	0	49	30	2569

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	29	36	18	9	7	1	0	66	16	370
2020	Health care practitioners	27	30	14	12	17	0	0	57	29	432
2020	Federal regulators	49	29	12	4	6	0	0	78	10	41
2020	Compliance, inspection and enforcement	33	27	16	13	9	2	0	61	23	303
2020	Communications or public affairs	37	35	12	9	5	1	0	73	14	242
2020	Access to information and privacy	46	34	10	4	4	1	1	82	8	98
2020	Security	35	28	13	10	14	1	0	63	24	264
2020	Science and technology	25	30	18	14	11	1	0	56	25	1022
2020	Library services	35	29	16	18	0	2	0	65	18	46
2020	Legal services	65	15	6	2	8	4	0	83	10	51
2020	Administration and operations	42	31	11	8	7	1	0	74	15	1837
2020	Human resources	34	30	15	12	7	2	0	66	19	1000
2020	Financial management	40	32	12	10	4	1	0	73	14	987
2020	Procurement	35	32	16	9	6	2	0	68	15	825
2020	Real property	22	27	21	15	12	1	0	51	28	737
2020	Materiel management	30	34	16	11	8	1	0	64	19	897
2020	Information management	39	32	15	8	5	1	0	71	14	445
2020	Information technology	32	35	17	8	7	1	0	68	14	891
2020	Internal audit	38	29	21	10	1	1	0	67	12	87
2020	Evaluation	34	38	18	4	5	1	0	73	9	87
2020	Data sciences	33	35	12	13	5	3	0	70	18	84
2020	Policy	42	33	12	8	3	1	0	77	11	367
2020	Project management	38	34	11	9	7	2	0	73	15	787
2020	Other services to the public	23	27	20	13	14	2	0	52	28	360
2020	None of the above	25	27	17	15	14	1	0	53	29	1506
2019	Client contact centre	20	40	20	12	7	1	0	61	19	342
2019	Health care practitioners	24	30	20	15	10	1	0	55	25	417
2019	Federal regulators	42	30	10	9	10	0	0	72	18	30
2019	Compliance, inspection and enforcement	21	34	18	13	11	2	0	56	25	270
2019	Communications or public affairs	44	30	13	8	4	1	0	75	12	228
2019	Access to information and privacy	32	37	9	11	9	0	1	70	20	93
2019	Security	23	31	17	11	17	1	0	54	28	241
2019	Science and technology	17	33	21	16	12	1	1	51	28	948
2019	Library services	25	32	11	17	9	0	6	61	28	45
2019	Legal services	38	35	18	4	5	0	0	73	9	65
2019	Administration and operations	36	32	15	9	7	1	0	69	16	1683
2019	Human resources	26	31	19	12	9	3	0	59	22	1015
2019	Financial management	32	34	15	10	7	2	0	68	17	840
2019	Procurement	28	35	18	11	6	1	0	64	18	756
2019	Real property	16	31	20	17	15	2	0	48	32	717
2019	Materiel management	26	31	19	13	10	1	0	58	23	878
2019	Information management	35	30	17	12	6	1	0	66	18	432
2019	Information technology	25	36	17	12	7	2	0	62	20	799
2019	Internal audit	36	27	16	12	3	6	0	67	16	77
2019	Evaluation	38	26	13	8	16	0	0	63	24	63
2019	Data sciences	27	27	13	18	15	0	0	54	33	65
2019	Policy	37	35	15	10	3	0	0	73	13	263
2019	Project management	31	36	15	11	7	1	0	67	18	733
2019	Other services to the public	22	30	17	13	16	2	0	53	30	375
2019	None of the above	18	27	20	17	16	2	0	45	34	1613
2018	Client contact centre	23	33	22	10	10	1	0	57	21	265
2018	Health care practitioners	25	28	15	16	15	1	0	53	31	359
2018	Federal regulators	49	39	6	0	6	0	0	88	6	30
2018	Compliance, inspection and enforcement	25	35	14	15	10	1	0	61	25	242
2018	Communications or public affairs	40	40	11	7	2	0	0	80	9	190
2018	Access to information and privacy	36	42	8	11	3	0	0	78	14	70
2018	Security	29	29	18	11	11	2	0	59	23	203
2018	Science and technology	19	28	22	15	15	1	0	48	30	771
2018	Library services	25	22	19	18	10	5	0	50	30	48
2018	Legal services	35	33	11	3	7	2	8	77	11	54
2018	Administration and operations	34	31	14	12	7	1	0	66	19	1340
2018	Human resources	22	31	15	16	13	2	0	54	30	704
2018	Financial management	30	32	17	14	6	2	0	62	20	686
2018	Procurement	27	34	18	9	10	1	0	61	20	644
2018	Real property	13	24	20	24	18	1	0	37	43	531
2018	Materiel management	21	29	20	13	14	2	0	52	28	741
2018	Information management	30	36	16	9	7	3	0	68	16	344
2018	Information technology	25	34	20	10	9	2	0	60	19	656
2018	Internal audit	18	38	19	13	10	1	0	57	24	65
2018	Evaluation	28	33	13	15	11	0	0	62	26	40
2018	Data sciences	25	32	5	20	18	0	0	57	38	53
2018	Policy	35	33	16	9	6	1	0	68	16	195
2018	Project management	25	36	18	11	8	2	0	62	20	542
2018	Other services to the public	18	29	20	16	16	1	0	48	32	304
2018	None of the above	16	26	21	15	19	2	0	43	35	1335
2017	Client contact centre	20	35	23	12	7	3	0	56	20	341
2017	Health care practitioners	25	34	18	14	9	1	0	59	22	402
2017	Federal regulators	22	34	27	17	0	0	0	56	17	25
2017	Compliance, inspection and enforcement	22	26	17	18	15	2	1	49	34	229
2017	Communications or public affairs	32	35	14	10	6	3	0	69	16	181
2017	Access to information and privacy	16	37	14	16	14	3	0	55	31	66
2017	Security	24	36	15	14	10	2	0	61	25	191
2017	Science and technology	16	30	16	18	18	1	0	47	36	933
2017	Library services	24	36	16	19	2	2	0	62	22	45
2017	Legal services	41	24	14	13	4	4	0	68	18	51
2017	Administration and operations	29	33	16	12	8	2	0	63	20	1696
2017	Human resources	21	35	16	15	12	1	0	57	27	686
2017	Financial management	29	33	16	11	9	2	0	63	21	807
2017	Procurement	27	32	21	9	9	1	0	60	19	773
2017	Real property	14	27	21	19	17	2	0	42	36	672
2017	Materiel management	23	35	16	13	11	2	0	59	24	808
2017	Information management	28	30	20	12	8	2	0	59	20	404
2017	Information technology	23	31	19	15	9	2	0	55	25	827
2017	Internal audit	32	27	10	16	14	2	0	59	30	63
2017	Evaluation	45	17	16	14	6	2	0	63	20	55
2017	Data sciences	23	30	12	10	21	3	0	55	33	58
2017	Policy	36	36	15	9	3	1	0	72	12	204
2017	Project management	27	35	17	12	7	1	0	63	20	599
2017	Other services to the public	20	26	16	18	18	1	1	47	37	348
2017	None of the above	16	28	18	18	17	2	1	45	36	1992
2014	Client contact centre	16	32	24	17	9	3	0	49	26	477
2014	Health care practitioners	23	33	17	13	11	3	0	58	25	500
2014	Federal regulators	25	29	23	18	4	0	0	54	22	44
2014	Compliance, inspection and enforcement	16	32	19	15	17	1	0	48	32	376
2014	Communications or public affairs	20	36	16	15	12	1	0	56	28	211
2014	Access to information and privacy	18	39	24	12	6	0	1	57	18	79
2014	Security	19	31	20	19	12	0	0	50	30	207
2014	Science and technology	13	28	19	21	17	1	0	41	39	1244
2014	Library services	13	44	15	18	10	1	0	57	28	60
2014	Legal services	36	31	13	10	10	0	0	67	20	59
2014	Administration and operations	26	33	16	14	9	1	0	60	23	2245
2014	Human resources	20	35	17	15	10	2	0	56	26	849
2014	Financial management	24	36	17	13	9	2	0	61	22	859
2014	Procurement	17	36	22	13	11	2	0	54	24	928
2014	Real property	16	31	21	16	15	1	1	47	31	447
2014	Materiel management	19	32	20	14	15	1	0	52	29	1017
2014	Information management	23	32	19	17	8	1	0	56	26	589
2014	Information technology	18	31	22	15	11	3	0	51	27	1018
2014	Internal audit	27	32	13	14	12	1	0	60	27	90
2014	Evaluation	15	41	13	17	12	2	0	57	30	64
2014	Other services to the public	14	24	19	17	23	2	0	40	41	641
2014	None of the above	15	26	19	19	20	2	0	41	39	2571

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	22	35	23	9	7	3	0	59	17	368
2020	Health care practitioners	20	30	16	14	17	3	0	51	32	432
2020	Federal regulators	33	29	15	13	6	4	0	64	20	41
2020	Compliance, inspection and enforcement	23	30	19	14	12	2	0	54	26	305
2020	Communications or public affairs	26	36	14	14	7	3	0	64	22	241
2020	Access to information and privacy	33	32	24	4	5	2	0	67	9	98
2020	Security	26	30	15	14	13	1	0	57	28	265
2020	Science and technology	17	28	20	18	13	4	0	47	32	1029
2020	Library services	26	31	19	18	4	2	0	59	22	47
2020	Legal services	38	40	6	6	2	8	0	85	9	51
2020	Administration and operations	32	32	14	12	7	2	0	66	19	1844
2020	Human resources	25	31	19	14	8	3	0	58	23	999
2020	Financial management	30	34	18	11	5	2	0	66	16	988
2020	Procurement	26	33	19	13	6	2	0	60	20	823
2020	Real property	13	27	24	20	12	2	1	41	34	738
2020	Materiel management	21	32	24	11	10	2	0	55	21	892
2020	Information management	30	31	17	12	6	3	0	64	19	444
2020	Information technology	22	35	22	11	7	4	1	59	18	888
2020	Internal audit	21	32	23	16	6	2	0	54	22	87
2020	Evaluation	20	43	22	6	7	2	0	64	14	88
2020	Data sciences	25	33	17	15	8	2	0	59	24	82
2020	Policy	28	37	14	15	5	1	0	66	20	368
2020	Project management	24	35	19	12	8	2	0	60	20	789
2020	Other services to the public	16	29	21	15	17	2	0	46	33	361
2020	None of the above	17	26	21	17	15	3	0	45	33	1508
2019	Client contact centre	15	35	29	10	9	2	0	51	19	342
2019	Health care practitioners	18	26	24	16	12	3	0	46	29	419
2019	Federal regulators	31	22	27	10	10	0	0	53	20	29
2019	Compliance, inspection and enforcement	15	29	23	17	14	2	0	45	32	268
2019	Communications or public affairs	28	35	14	15	4	4	0	65	20	229
2019	Access to information and privacy	31	29	13	14	9	2	1	63	23	93
2019	Security	17	28	19	15	17	3	0	47	33	242
2019	Science and technology	10	27	26	18	16	3	1	38	35	944
2019	Library services	15	33	23	9	14	0	6	51	24	44
2019	Legal services	26	39	15	7	5	8	0	71	13	64
2019	Administration and operations	27	32	18	13	7	3	0	61	20	1678
2019	Human resources	20	27	20	17	10	4	0	50	29	1019
2019	Financial management	23	34	19	12	8	3	0	59	21	841
2019	Procurement	19	31	26	13	7	3	0	52	21	753
2019	Real property	12	24	21	22	18	3	0	37	42	716
2019	Materiel management	15	30	23	17	11	3	0	47	29	879
2019	Information management	26	27	24	11	8	3	0	55	20	429
2019	Information technology	17	33	22	15	9	4	0	52	25	797
2019	Internal audit	17	30	19	23	8	2	0	48	32	77
2019	Evaluation	23	26	23	12	11	5	0	51	24	62
2019	Data sciences	18	26	14	18	21	1	1	45	40	64
2019	Policy	21	39	17	14	6	3	0	62	21	263
2019	Project management	20	34	18	16	9	3	0	55	26	733
2019	Other services to the public	16	26	23	15	18	2	0	43	34	376
2019	None of the above	13	25	21	20	18	3	1	39	40	1617
2018	Client contact centre	17	31	29	10	9	4	0	50	20	264
2018	Health care practitioners	18	27	19	17	17	2	0	45	35	358
2018	Federal regulators	30	53	6	9	3	0	0	83	12	30
2018	Compliance, inspection and enforcement	17	28	24	18	10	3	0	46	29	242
2018	Communications or public affairs	27	38	14	15	4	2	0	67	19	188
2018	Access to information and privacy	25	32	26	10	6	1	0	57	16	70
2018	Security	19	34	18	13	12	3	0	55	26	206
2018	Science and technology	12	24	24	19	17	3	0	38	37	771
2018	Library services	16	23	28	15	13	5	0	41	29	48
2018	Legal services	30	30	12	9	7	4	8	68	18	54
2018	Administration and operations	25	32	18	14	9	2	0	58	23	1339
2018	Human resources	15	30	17	19	15	3	0	47	35	703
2018	Financial management	21	33	19	16	8	3	0	56	24	690
2018	Procurement	16	32	25	13	10	4	0	50	24	643
2018	Real property	7	20	23	26	23	2	0	27	50	532
2018	Materiel management	13	29	24	15	15	4	0	44	31	743
2018	Information management	23	29	19	17	7	4	0	55	25	342
2018	Information technology	15	32	23	17	9	5	0	49	27	656
2018	Internal audit	11	23	25	31	7	3	0	35	39	65
2018	Evaluation	14	27	34	14	11	0	0	41	26	40
2018	Data sciences	10	29	14	20	18	8	0	44	41	53
2018	Policy	20	39	17	16	8	1	0	59	24	196
2018	Project management	14	34	21	18	9	3	0	51	27	543
2018	Other services to the public	15	25	21	19	19	2	0	40	38	304
2018	None of the above	10	23	24	19	22	3	0	34	42	1329
2017	Client contact centre	15	33	27	12	7	5	0	51	20	341
2017	Health care practitioners	15	34	20	18	10	3	0	51	29	402
2017	Federal regulators	15	38	36	8	3	0	0	53	12	26
2017	Compliance, inspection and enforcement	15	25	20	18	18	3	1	42	37	229
2017	Communications or public affairs	24	31	18	13	7	6	0	59	21	182
2017	Access to information and privacy	9	34	15	18	14	8	2	47	36	66
2017	Security	14	34	18	16	13	3	0	50	31	190
2017	Science and technology	11	25	21	20	18	5	0	38	40	934
2017	Library services	16	27	27	26	0	4	0	44	28	45
2017	Legal services	27	31	11	18	6	7	0	62	25	51
2017	Administration and operations	20	34	18	15	9	3	0	56	25	1694
2017	Human resources	16	28	18	19	16	3	0	45	37	686
2017	Financial management	19	33	20	16	9	3	0	54	26	808
2017	Procurement	18	32	26	11	9	2	0	52	21	770
2017	Real property	9	24	19	24	20	3	0	34	46	673
2017	Materiel management	15	30	20	19	12	4	0	46	33	805
2017	Information management	19	31	20	16	9	4	0	52	26	405
2017	Information technology	15	32	21	18	11	4	0	49	30	826
2017	Internal audit	18	29	19	16	14	4	0	49	31	63
2017	Evaluation	21	34	20	10	8	6	0	58	20	56
2017	Data sciences	20	27	14	14	23	3	0	48	38	58
2017	Policy	19	40	20	6	9	5	0	63	16	204
2017	Project management	16	34	20	16	11	2	0	51	28	599
2017	Other services to the public	15	23	20	19	21	2	0	38	41	348
2017	None of the above	11	25	20	21	19	4	1	37	42	1992
2014	Client contact centre	11	27	31	19	7	5	0	40	27	478
2014	Health care practitioners	16	32	18	16	13	4	0	50	31	500
2014	Federal regulators	19	32	21	20	6	2	0	52	27	44
2014	Compliance, inspection and enforcement	10	25	23	17	21	3	0	37	39	376
2014	Communications or public affairs	11	33	21	18	14	2	0	46	33	210
2014	Access to information and privacy	9	40	24	17	5	5	0	51	23	78
2014	Security	12	29	22	17	16	4	0	43	34	207
2014	Science and technology	9	23	22	23	20	3	0	33	45	1245
2014	Library services	8	24	26	18	13	10	0	36	35	60
2014	Legal services	27	30	12	14	10	5	2	61	26	58
2014	Administration and operations	19	32	19	16	11	2	0	52	28	2244
2014	Human resources	12	31	18	22	13	3	0	45	36	849
2014	Financial management	16	34	20	16	10	3	0	52	27	857
2014	Procurement	10	32	27	17	11	3	0	43	29	928
2014	Real property	7	28	22	22	19	2	1	36	42	449
2014	Materiel management	13	27	22	19	16	3	0	41	37	1016
2014	Information management	16	28	20	19	12	4	0	46	33	589
2014	Information technology	11	27	24	19	13	5	0	40	34	1017
2014	Internal audit	19	32	11	23	13	2	0	52	36	88
2014	Evaluation	12	31	17	28	8	5	0	45	38	64
2014	Other services to the public	11	22	22	17	24	3	0	34	43	643
2014	None of the above	10	23	20	21	22	3	0	34	45	2570

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	22	36	21	11	9	1	0	59	20	367
2020	Health care practitioners	17	28	13	19	21	1	0	46	41	432
2020	Federal regulators	34	24	18	10	11	2	0	60	22	40
2020	Compliance, inspection and enforcement	21	30	17	17	13	2	0	52	30	305
2020	Communications or public affairs	24	37	12	18	7	1	0	62	26	242
2020	Access to information and privacy	35	27	14	17	5	2	0	63	23	99
2020	Security	22	32	14	17	14	0	0	54	31	264
2020	Science and technology	16	30	18	22	12	1	0	47	35	1027
2020	Library services	19	41	13	23	4	0	0	59	27	47
2020	Legal services	38	37	14	2	6	4	0	78	8	51
2020	Administration and operations	28	34	12	15	10	1	0	63	25	1847
2020	Human resources	23	35	15	17	9	1	0	58	27	1003
2020	Financial management	26	34	14	15	10	1	0	61	25	989
2020	Procurement	25	37	16	12	9	2	0	62	22	824
2020	Real property	15	32	16	21	16	1	0	47	37	737
2020	Materiel management	21	32	19	16	12	1	0	53	27	897
2020	Information management	28	31	16	16	8	2	0	60	24	443
2020	Information technology	21	35	18	14	9	2	1	57	24	893
2020	Internal audit	24	37	15	18	5	1	0	62	23	87
2020	Evaluation	25	32	25	12	4	2	0	58	17	87
2020	Data sciences	24	42	6	14	8	5	0	70	24	84
2020	Policy	27	39	11	15	6	1	0	67	21	368
2020	Project management	24	37	16	12	9	1	0	62	22	793
2020	Other services to the public	17	24	19	18	20	3	0	42	39	361
2020	None of the above	16	26	16	20	19	2	0	44	40	1515
2019	Client contact centre	16	38	20	15	10	0	0	54	25	342
2019	Health care practitioners	17	28	17	24	13	2	0	45	38	419
2019	Federal regulators	30	24	17	11	17	0	0	54	28	30
2019	Compliance, inspection and enforcement	15	31	22	14	16	2	0	47	31	270
2019	Communications or public affairs	22	35	18	15	7	1	0	59	23	229
2019	Access to information and privacy	28	31	13	14	14	0	0	58	28	92
2019	Security	16	27	19	15	22	0	0	44	37	241
2019	Science and technology	12	25	25	22	14	2	0	38	37	948
2019	Library services	13	32	14	19	14	2	6	49	36	45
2019	Legal services	27	40	11	11	7	5	0	70	19	65
2019	Administration and operations	23	31	17	17	11	1	0	55	28	1686
2019	Human resources	20	29	16	20	13	2	0	50	33	1016
2019	Financial management	19	36	15	18	11	1	0	55	30	843
2019	Procurement	19	31	23	17	9	2	0	50	27	755
2019	Real property	11	25	20	24	19	2	0	36	43	714
2019	Materiel management	15	30	20	19	14	2	0	46	34	879
2019	Information management	21	31	19	16	11	0	0	53	27	430
2019	Information technology	17	32	19	18	11	2	0	51	30	799
2019	Internal audit	12	32	15	22	12	6	0	47	36	77
2019	Evaluation	26	21	20	12	17	5	0	49	30	62
2019	Data sciences	16	26	14	24	15	6	0	44	41	64
2019	Policy	15	38	17	17	11	2	0	54	29	263
2019	Project management	19	34	18	18	10	1	0	54	28	728
2019	Other services to the public	15	24	21	16	22	1	0	40	38	375
2019	None of the above	10	27	18	21	23	2	0	37	44	1617
2018	Client contact centre	18	30	28	13	10	1	0	48	23	262
2018	Health care practitioners	17	27	15	18	22	1	0	44	41	359
2018	Federal regulators	39	40	6	9	6	0	0	79	15	30
2018	Compliance, inspection and enforcement	16	32	18	20	13	1	0	48	34	240
2018	Communications or public affairs	23	39	16	14	7	1	0	63	21	189
2018	Access to information and privacy	21	32	17	15	14	1	0	54	30	70
2018	Security	17	30	19	18	14	2	0	48	32	206
2018	Science and technology	13	25	20	22	18	2	0	39	40	772
2018	Library services	10	26	24	16	18	6	0	38	36	47
2018	Legal services	25	34	11	14	7	2	8	65	23	54
2018	Administration and operations	22	28	17	17	13	1	0	51	31	1339
2018	Human resources	14	28	16	22	19	2	0	43	41	705
2018	Financial management	16	34	16	18	13	2	0	52	32	694
2018	Procurement	16	33	20	18	11	2	0	49	30	643
2018	Real property	7	25	17	26	23	2	0	32	50	532
2018	Materiel management	14	29	21	18	17	2	0	43	35	744
2018	Information management	20	31	16	18	12	4	0	53	31	343
2018	Information technology	15	30	20	20	12	2	0	46	33	658
2018	Internal audit	17	23	19	29	12	0	0	40	41	65
2018	Evaluation	10	35	22	16	14	3	0	46	31	40
2018	Data sciences	13	14	18	29	18	7	0	29	51	53
2018	Policy	16	37	17	18	12	1	0	54	29	197
2018	Project management	14	35	17	22	11	1	0	50	33	543
2018	Other services to the public	12	26	18	20	23	2	0	38	43	304
2018	None of the above	9	23	21	21	24	2	0	33	46	1334
2017	Client contact centre	13	41	21	12	9	4	0	56	22	338
2017	Health care practitioners	15	33	18	16	15	3	0	50	32	402
2017	Federal regulators	27	30	25	15	3	0	0	57	18	26
2017	Compliance, inspection and enforcement	14	28	17	20	18	2	1	43	39	229
2017	Communications or public affairs	20	33	15	20	10	3	0	54	31	182
2017	Access to information and privacy	12	30	16	17	22	3	0	43	40	66
2017	Security	16	32	12	20	16	4	0	50	37	191
2017	Science and technology	12	26	20	21	18	2	0	39	40	933
2017	Library services	9	42	18	12	13	7	0	54	26	45
2017	Legal services	20	39	12	16	9	4	0	62	26	51
2017	Administration and operations	18	33	16	19	13	2	0	52	32	1693
2017	Human resources	13	32	14	23	15	2	0	47	39	684
2017	Financial management	17	31	16	21	14	2	0	49	35	806
2017	Procurement	17	33	22	14	13	1	0	51	27	771
2017	Real property	11	22	23	22	19	2	0	34	42	670
2017	Materiel management	13	33	17	17	17	3	0	48	35	806
2017	Information management	19	31	16	17	14	3	0	51	32	404
2017	Information technology	15	31	19	20	12	2	0	48	33	826
2017	Internal audit	20	30	15	22	11	3	0	51	34	63
2017	Evaluation	22	27	16	23	13	0	0	49	35	56
2017	Data sciences	17	28	23	13	18	2	0	45	31	57
2017	Policy	19	31	15	22	9	4	0	52	32	204
2017	Project management	17	35	20	15	11	2	0	53	27	597
2017	Other services to the public	15	26	15	22	21	1	0	41	44	344
2017	None of the above	11	26	17	22	21	3	1	38	44	1986
2014	Client contact centre	14	32	25	17	9	3	0	48	27	478
2014	Health care practitioners	17	31	15	18	15	4	0	50	34	500
2014	Federal regulators	14	38	19	11	16	2	0	53	28	44
2014	Compliance, inspection and enforcement	10	30	15	26	18	1	0	40	44	374
2014	Communications or public affairs	11	34	17	21	14	2	1	47	36	211
2014	Access to information and privacy	13	38	20	15	12	1	0	52	28	79
2014	Security	13	31	18	18	18	1	0	44	37	207
2014	Science and technology	9	27	20	23	19	2	0	37	42	1246
2014	Library services	8	36	16	26	8	6	0	47	36	60
2014	Legal services	27	29	15	15	13	0	0	57	28	59
2014	Administration and operations	16	33	16	20	13	2	0	50	34	2245
2014	Human resources	12	34	15	21	16	2	0	47	38	848
2014	Financial management	14	32	17	22	15	1	0	46	37	858
2014	Procurement	13	33	22	19	13	1	0	46	32	927
2014	Real property	10	27	20	22	19	1	1	37	42	447
2014	Materiel management	13	30	20	18	17	2	0	44	36	1016
2014	Information management	15	31	18	20	13	1	0	47	34	588
2014	Information technology	12	30	19	21	16	3	0	43	37	1018
2014	Internal audit	21	27	12	22	16	1	0	49	39	89
2014	Evaluation	11	31	16	25	12	4	0	44	39	64
2014	Other services to the public	11	25	18	20	24	2	0	37	45	644
2014	None of the above	9	23	18	23	24	3	0	33	48	2568

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	43	24	14	8	4	5	3	72	12	370
2020	Health care practitioners	25	21	12	12	11	14	5	57	28	433
2020	Federal regulators	51	15	12	13	0	9	0	72	14	40
2020	Compliance, inspection and enforcement	29	25	11	10	8	12	5	65	23	304
2020	Communications or public affairs	33	30	20	6	4	5	2	67	11	241
2020	Access to information and privacy	62	18	12	3	0	4	1	84	3	99
2020	Security	31	27	14	10	7	9	2	66	19	265
2020	Science and technology	37	26	10	6	5	11	5	75	13	1028
2020	Library services	38	27	4	8	8	12	4	77	19	47
2020	Legal services	61	21	8	4	0	2	4	88	4	51
2020	Administration and operations	36	24	14	6	6	9	5	70	14	1854
2020	Human resources	43	23	16	8	3	4	2	71	12	999
2020	Financial management	39	23	15	7	3	10	4	71	11	987
2020	Procurement	37	22	15	9	4	9	4	68	14	829
2020	Real property	18	16	13	9	11	22	11	50	31	738
2020	Materiel management	30	21	15	10	7	12	6	61	21	899
2020	Information management	39	25	16	5	3	10	3	73	8	445
2020	Information technology	37	24	13	6	4	12	5	73	12	890
2020	Internal audit	47	30	8	5	3	3	4	83	9	87
2020	Evaluation	55	22	11	5	0	4	4	83	5	88
2020	Data sciences	46	38	6	2	1	8	0	91	3	84
2020	Policy	33	27	21	9	4	5	1	63	14	370
2020	Project management	34	23	16	7	5	11	3	67	14	793
2020	Other services to the public	22	15	17	10	12	15	8	49	29	360
2020	None of the above	23	18	12	7	13	19	9	56	27	1513
2019	Client contact centre	40	26	13	9	5	4	2	71	15	342
2019	Health care practitioners	29	19	12	10	10	16	5	60	25	420
2019	Federal regulators	41	22	15	15	7	0	0	63	22	30
2019	Compliance, inspection and enforcement	25	18	15	12	10	15	5	54	27	270
2019	Communications or public affairs	42	27	17	3	5	6	0	74	8	233
2019	Access to information and privacy	50	22	12	5	3	6	1	78	9	93
2019	Security	38	21	15	11	6	8	1	65	18	243
2019	Science and technology	37	24	13	5	5	12	3	72	13	949
2019	Library services	63	10	11	6	2	0	8	80	9	46
2019	Legal services	49	27	13	8	0	3	0	78	8	65
2019	Administration and operations	37	25	14	7	6	9	3	70	14	1694
2019	Human resources	46	24	15	5	2	6	2	76	8	1020
2019	Financial management	39	25	18	6	3	7	2	70	11	848
2019	Procurement	34	25	16	7	6	9	3	67	15	758
2019	Real property	22	18	16	8	8	22	6	55	23	716
2019	Materiel management	31	22	14	8	7	14	3	65	18	883
2019	Information management	42	26	14	5	4	7	3	75	9	432
2019	Information technology	36	26	13	7	5	10	3	72	13	803
2019	Internal audit	46	24	14	8	3	3	1	74	12	78
2019	Evaluation	55	21	9	1	7	4	1	81	9	63
2019	Data sciences	34	20	18	9	4	10	5	64	16	66
2019	Policy	37	25	22	9	1	4	2	66	11	263
2019	Project management	35	26	15	6	8	8	3	68	15	733
2019	Other services to the public	21	20	13	8	19	15	4	51	33	377
2019	None of the above	22	17	14	8	14	18	7	52	30	1616

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	26	43	23	4	2	2	0	71	6	367
2020	Health care practitioners	26	39	16	10	8	1	0	66	18	433
2020	Federal regulators	30	44	19	6	2	0	0	73	8	41
2020	Compliance, inspection and enforcement	28	42	17	9	4	0	0	70	13	305
2020	Communications or public affairs	33	45	12	8	2	0	0	78	10	241
2020	Access to information and privacy	42	43	10	3	2	1	0	85	5	99
2020	Security	29	38	16	10	6	0	0	68	16	265
2020	Science and technology	19	42	20	13	5	1	0	62	18	1028
2020	Library services	41	31	14	14	0	0	0	72	14	46
2020	Legal services	41	41	10	0	2	6	0	88	2	51
2020	Administration and operations	36	39	14	7	3	1	0	75	11	1853
2020	Human resources	35	41	11	8	4	1	0	77	12	995
2020	Financial management	34	41	14	6	3	1	0	76	10	983
2020	Procurement	31	42	17	6	3	1	0	74	9	823
2020	Real property	18	36	23	13	8	2	0	55	21	738
2020	Materiel management	25	40	21	10	3	1	0	66	13	895
2020	Information management	32	41	16	8	2	1	0	74	10	446
2020	Information technology	27	42	17	10	3	1	0	70	13	891
2020	Internal audit	43	38	13	6	0	0	0	82	6	86
2020	Evaluation	20	58	17	2	3	0	0	78	5	88
2020	Data sciences	30	39	21	5	5	0	0	70	9	83
2020	Policy	38	41	12	7	2	0	0	79	9	368
2020	Project management	30	45	15	7	2	1	0	75	10	792
2020	Other services to the public	19	37	22	14	8	1	0	56	22	361
2020	None of the above	20	35	23	12	8	1	0	56	21	1511
2019	Client contact centre	22	47	21	6	4	0	0	70	10	340
2019	Health care practitioners	25	41	18	9	6	0	0	66	15	419
2019	Federal regulators	27	45	13	8	7	0	0	72	15	30
2019	Compliance, inspection and enforcement	21	41	18	13	7	0	0	62	20	271
2019	Communications or public affairs	35	45	10	8	2	0	0	80	10	233
2019	Access to information and privacy	31	40	15	9	3	0	1	72	12	93
2019	Security	24	35	20	11	10	1	0	59	21	244
2019	Science and technology	18	41	22	14	5	0	0	59	19	951
2019	Library services	30	46	9	15	0	0	0	76	15	46
2019	Legal services	31	44	14	10	0	1	0	76	10	65
2019	Administration and operations	31	40	15	8	4	1	0	72	12	1692
2019	Human resources	29	45	13	8	3	1	0	75	12	1019
2019	Financial management	29	42	17	8	3	1	0	72	11	848
2019	Procurement	26	42	21	6	3	1	0	70	9	759
2019	Real property	14	37	23	14	10	1	0	52	25	721
2019	Materiel management	23	39	22	10	4	1	0	63	15	883
2019	Information management	30	40	16	10	3	1	1	71	13	433
2019	Information technology	24	42	17	12	5	1	0	67	17	801
2019	Internal audit	29	41	25	2	2	0	0	70	5	77
2019	Evaluation	27	42	17	9	5	0	0	69	14	63
2019	Data sciences	18	39	19	15	8	0	0	57	24	65
2019	Policy	33	44	11	11	2	0	0	77	12	263
2019	Project management	26	43	18	8	4	1	0	70	12	730
2019	Other services to the public	21	34	24	14	7	1	0	55	21	375
2019	None of the above	16	37	23	14	8	2	0	54	22	1619
2018	Client contact centre	22	42	22	8	5	1	0	65	13	266
2018	Health care practitioners	23	39	17	12	10	0	0	61	22	360
2018	Federal regulators	53	35	3	9	0	0	0	88	9	30
2018	Compliance, inspection and enforcement	21	43	18	11	7	0	0	64	17	242
2018	Communications or public affairs	33	48	14	2	2	2	0	82	4	189
2018	Access to information and privacy	28	41	16	5	4	4	1	73	10	72
2018	Security	29	38	14	13	6	0	0	67	19	206
2018	Science and technology	16	41	20	16	7	0	0	57	23	768
2018	Library services	21	45	17	12	5	0	0	66	16	47
2018	Legal services	39	39	7	2	7	0	6	83	10	52
2018	Administration and operations	28	38	17	11	5	0	0	67	16	1336
2018	Human resources	27	42	14	10	6	1	0	69	17	699
2018	Financial management	27	40	16	12	4	1	0	68	15	693
2018	Procurement	23	43	19	11	4	1	0	67	14	645
2018	Real property	13	30	26	19	12	1	0	43	30	528
2018	Materiel management	19	38	23	12	6	1	0	58	18	741
2018	Information management	31	38	16	12	3	1	0	69	15	347
2018	Information technology	23	42	20	10	4	0	0	66	14	657
2018	Internal audit	26	42	15	16	1	0	0	68	18	65
2018	Evaluation	20	52	19	3	6	0	0	72	9	40
2018	Data sciences	15	45	20	9	10	2	0	60	19	54
2018	Policy	32	44	9	12	3	0	0	76	15	196
2018	Project management	24	46	17	9	4	0	0	70	12	542
2018	Other services to the public	17	38	20	15	9	0	0	55	24	302
2018	None of the above	14	34	25	16	11	1	0	48	27	1336
2017	Client contact centre	22	42	20	11	2	3	0	66	13	339
2017	Health care practitioners	25	47	13	8	5	2	0	74	13	401
2017	Federal regulators	36	28	19	5	7	5	0	68	12	26
2017	Compliance, inspection and enforcement	23	35	19	15	9	0	0	57	24	229
2017	Communications or public affairs	40	38	10	9	3	0	0	78	12	181
2017	Access to information and privacy	19	49	12	14	5	2	0	69	19	66
2017	Security	24	41	19	9	6	0	0	66	15	191
2017	Science and technology	19	36	21	15	8	1	0	55	24	931
2017	Library services	28	50	7	13	2	0	0	78	15	45
2017	Legal services	39	33	18	8	2	0	0	72	10	50
2017	Administration and operations	27	40	17	10	5	1	0	68	15	1692
2017	Human resources	24	45	14	12	5	0	0	69	17	685
2017	Financial management	27	40	16	11	4	1	0	68	15	807
2017	Procurement	25	42	20	8	4	0	0	67	12	771
2017	Real property	12	36	23	17	11	1	0	48	28	670
2017	Materiel management	21	40	20	12	6	1	0	61	18	808
2017	Information management	29	40	17	9	5	1	0	69	14	404
2017	Information technology	24	42	18	10	5	0	0	67	14	826
2017	Internal audit	34	35	9	20	1	0	0	69	21	62
2017	Evaluation	31	36	16	8	6	3	0	69	14	56
2017	Data sciences	19	45	11	11	9	5	0	67	21	58
2017	Policy	34	43	12	7	3	0	0	77	11	204
2017	Project management	26	43	16	9	5	1	0	69	15	598
2017	Other services to the public	21	36	18	13	11	1	0	57	25	347
2017	None of the above	15	35	22	15	10	1	1	52	25	1988
2014	Client contact centre	17	41	26	10	4	2	0	59	14	477
2014	Health care practitioners	29	40	13	9	5	2	0	71	15	502
2014	Federal regulators	23	41	20	10	3	2	0	65	14	44
2014	Compliance, inspection and enforcement	18	37	20	16	10	0	0	54	26	375
2014	Communications or public affairs	22	43	15	13	5	1	0	66	19	211
2014	Access to information and privacy	23	41	25	5	3	3	0	66	8	78
2014	Security	21	36	22	11	8	2	0	58	19	207
2014	Science and technology	14	37	22	15	10	1	0	52	26	1247
2014	Library services	15	46	21	10	2	7	0	65	12	60
2014	Legal services	41	37	12	7	3	0	0	79	10	59
2014	Administration and operations	26	38	17	11	6	2	0	65	17	2244
2014	Human resources	26	41	15	11	5	1	0	68	17	847
2014	Financial management	24	41	17	10	5	2	0	66	16	858
2014	Procurement	21	41	21	9	6	2	0	63	16	928
2014	Real property	17	37	21	14	10	1	0	55	24	448
2014	Materiel management	19	40	18	12	9	1	0	60	22	1017
2014	Information management	24	37	21	12	5	1	0	62	17	588
2014	Information technology	21	37	20	13	8	2	0	58	21	1018
2014	Internal audit	31	41	15	7	6	0	0	72	12	90
2014	Evaluation	20	42	13	14	9	1	0	63	24	64
2014	Other services to the public	13	34	22	15	13	2	0	49	28	649
2014	None of the above	15	34	19	17	12	2	0	50	31	2570

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	17	40	27	10	4	1	0	58	15	368
2020	Health care practitioners	15	36	16	19	13	1	0	52	32	429
2020	Federal regulators	24	40	13	11	9	4	0	66	20	41
2020	Compliance, inspection and enforcement	17	35	21	18	7	2	0	53	25	304
2020	Communications or public affairs	17	39	17	21	5	1	0	56	27	242
2020	Access to information and privacy	26	39	17	14	4	0	0	65	18	99
2020	Security	18	37	21	13	10	1	0	56	23	263
2020	Science and technology	12	29	25	21	12	2	0	41	34	1026
2020	Library services	24	22	22	28	4	0	0	46	32	46
2020	Legal services	29	42	16	4	6	2	0	73	11	49
2020	Administration and operations	23	37	17	15	7	1	0	61	22	1836
2020	Human resources	19	37	18	16	8	1	0	57	25	996
2020	Financial management	22	36	20	14	6	2	0	59	20	985
2020	Procurement	19	36	23	14	7	1	0	56	21	824
2020	Real property	12	31	24	21	10	2	0	44	32	736
2020	Materiel management	16	36	24	16	6	2	0	53	23	895
2020	Information management	22	33	23	16	5	1	0	56	21	441
2020	Information technology	16	35	23	18	6	1	0	52	24	885
2020	Internal audit	22	33	17	19	5	3	0	57	25	87
2020	Evaluation	15	42	28	8	6	1	1	58	14	87
2020	Data sciences	15	44	11	17	11	2	0	61	28	84
2020	Policy	16	41	20	16	6	2	0	58	22	369
2020	Project management	15	36	23	16	8	1	0	52	24	792
2020	Other services to the public	13	29	26	18	12	1	0	43	31	361
2020	None of the above	13	29	23	21	11	2	0	43	33	1504
2019	Client contact centre	12	43	23	16	6	1	0	55	22	338
2019	Health care practitioners	12	31	25	23	9	1	0	43	32	421
2019	Federal regulators	20	27	21	9	23	0	0	48	31	30
2019	Compliance, inspection and enforcement	10	31	26	18	13	1	0	41	32	269
2019	Communications or public affairs	18	33	22	19	4	4	0	53	24	232
2019	Access to information and privacy	26	28	16	21	9	0	0	54	30	92
2019	Security	12	29	26	16	15	1	0	42	31	241
2019	Science and technology	8	27	28	23	13	1	0	35	36	948
2019	Library services	21	29	23	18	7	2	0	51	25	46
2019	Legal services	29	30	19	13	6	4	0	61	19	64
2019	Administration and operations	19	35	18	18	8	2	0	55	26	1686
2019	Human resources	15	35	17	21	10	3	0	51	32	1019
2019	Financial management	14	36	20	19	9	2	0	51	28	840
2019	Procurement	14	34	26	15	8	2	0	50	24	755
2019	Real property	8	29	28	19	16	1	0	37	35	715
2019	Materiel management	11	33	24	20	9	2	0	45	30	879
2019	Information management	18	35	21	18	8	1	0	53	26	430
2019	Information technology	11	35	25	18	9	1	0	47	28	801
2019	Internal audit	13	31	16	21	19	0	0	45	40	76
2019	Evaluation	9	35	18	24	11	4	0	46	36	63
2019	Data sciences	15	26	18	22	16	3	0	42	39	66
2019	Policy	14	37	20	19	8	2	0	52	28	262
2019	Project management	12	35	22	20	9	2	0	48	30	732
2019	Other services to the public	13	28	23	23	12	1	0	41	35	374
2019	None of the above	9	30	23	23	13	2	0	40	36	1615

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	31	38	16	7	5	2	1	71	12	368
2020	Health care practitioners	32	36	13	8	9	1	0	69	17	434
2020	Federal regulators	40	32	17	0	11	0	0	72	11	41
2020	Compliance, inspection and enforcement	36	37	14	5	6	2	0	74	12	304
2020	Communications or public affairs	36	37	12	10	2	2	0	75	13	242
2020	Access to information and privacy	37	42	8	6	4	4	0	82	10	99
2020	Security	35	38	8	9	9	1	0	74	18	264
2020	Science and technology	27	37	18	11	5	1	1	66	16	1027
2020	Library services	38	33	12	14	2	2	0	72	16	47
2020	Legal services	39	29	16	4	6	4	2	73	10	51
2020	Administration and operations	41	34	10	7	5	1	1	77	12	1850
2020	Human resources	38	34	11	9	5	2	0	74	15	999
2020	Financial management	37	34	14	7	4	3	1	74	12	987
2020	Procurement	35	40	13	6	4	2	1	76	10	824
2020	Real property	24	38	17	11	9	1	1	63	20	737
2020	Materiel management	34	36	14	9	5	2	0	72	14	897
2020	Information management	38	36	11	7	4	2	1	77	11	444
2020	Information technology	33	38	17	6	4	1	1	73	10	890
2020	Internal audit	47	34	11	5	3	0	0	81	8	87
2020	Evaluation	25	41	21	4	4	4	1	69	9	88
2020	Data sciences	33	48	9	6	2	1	0	82	8	83
2020	Policy	33	41	11	7	2	4	1	78	10	370
2020	Project management	35	39	13	7	5	1	1	75	12	792
2020	Other services to the public	26	35	18	9	9	2	0	62	19	360
2020	None of the above	27	33	18	11	7	2	1	62	19	1512
2019	Client contact centre	26	41	18	8	6	1	0	68	14	341
2019	Health care practitioners	31	36	16	11	6	0	0	67	17	418
2019	Federal regulators	32	40	18	0	10	0	0	72	10	30
2019	Compliance, inspection and enforcement	26	43	15	9	7	0	0	69	17	271
2019	Communications or public affairs	30	42	11	11	5	2	0	74	16	232
2019	Access to information and privacy	36	31	13	15	5	0	1	67	20	93
2019	Security	27	39	12	7	14	1	0	66	21	243
2019	Science and technology	23	38	20	11	5	2	0	62	17	948
2019	Library services	33	28	21	13	4	0	2	62	17	46
2019	Legal services	47	29	16	4	4	0	0	77	8	64
2019	Administration and operations	37	36	11	8	6	2	0	74	14	1686
2019	Human resources	34	36	14	9	5	2	0	72	14	1019
2019	Financial management	29	40	13	10	5	2	1	71	16	845
2019	Procurement	30	40	15	8	4	2	0	72	13	758
2019	Real property	22	35	19	12	8	3	1	59	21	719
2019	Materiel management	30	39	15	9	5	1	1	70	15	883
2019	Information management	36	33	13	11	4	2	1	71	15	433
2019	Information technology	32	38	15	9	6	1	0	70	15	804
2019	Internal audit	41	34	8	8	4	1	4	79	12	78
2019	Evaluation	35	33	12	9	8	0	3	70	18	63
2019	Data sciences	17	36	11	24	11	1	1	54	35	66
2019	Policy	31	36	16	9	4	3	1	70	14	263
2019	Project management	31	43	13	7	4	1	1	76	11	732
2019	Other services to the public	26	33	19	13	8	1	0	60	21	377
2019	None of the above	22	34	20	12	9	2	1	58	22	1618
2018	Client contact centre	24	44	18	10	4	1	0	69	13	265
2018	Health care practitioners	32	38	10	12	6	1	0	71	18	358
2018	Federal regulators	42	28	11	14	3	0	2	72	17	30
2018	Compliance, inspection and enforcement	31	42	13	6	6	1	1	75	12	242
2018	Communications or public affairs	33	33	13	12	4	2	2	69	17	192
2018	Access to information and privacy	27	40	15	9	8	0	0	68	17	72
2018	Security	32	40	12	9	7	0	1	72	16	203
2018	Science and technology	24	36	18	13	8	1	0	61	21	769
2018	Library services	21	30	26	12	3	5	3	55	17	47
2018	Legal services	40	40	2	4	9	0	6	85	13	53
2018	Administration and operations	35	37	12	9	4	1	1	74	13	1334
2018	Human resources	34	38	13	8	5	1	0	73	14	699
2018	Financial management	33	35	12	10	6	2	1	70	17	691
2018	Procurement	27	41	17	9	5	1	1	69	14	646
2018	Real property	18	41	17	11	10	2	1	61	21	529
2018	Materiel management	29	39	14	12	5	1	1	69	17	737
2018	Information management	35	35	11	9	7	3	1	72	16	346
2018	Information technology	31	42	13	8	4	2	0	74	13	658
2018	Internal audit	38	37	19	3	3	0	0	75	6	65
2018	Evaluation	23	53	11	9	3	0	0	76	13	39
2018	Data sciences	15	39	10	19	12	6	0	57	33	54
2018	Policy	37	40	10	7	4	1	1	78	12	197
2018	Project management	30	41	14	7	6	1	1	72	13	541
2018	Other services to the public	28	36	17	11	7	0	1	65	18	302
2018	None of the above	22	35	20	10	10	2	1	59	20	1338
2017	Client contact centre	27	45	13	9	3	3	0	74	13	339
2017	Health care practitioners	39	35	13	8	2	2	0	76	10	401
2017	Federal regulators	31	41	23	0	0	5	0	76	0	26
2017	Compliance, inspection and enforcement	34	40	12	7	6	2	0	75	13	228
2017	Communications or public affairs	42	34	10	6	2	5	1	81	8	180
2017	Access to information and privacy	30	45	8	8	8	2	0	76	16	65
2017	Security	34	41	13	7	1	1	2	78	9	189
2017	Science and technology	27	41	13	10	5	3	1	71	16	931
2017	Library services	42	22	16	9	0	11	0	72	10	45
2017	Legal services	38	31	10	10	8	4	0	72	18	50
2017	Administration and operations	38	36	10	7	5	1	1	76	13	1691
2017	Human resources	39	40	10	6	4	2	0	80	10	685
2017	Financial management	35	37	12	8	6	2	0	74	14	807
2017	Procurement	35	43	11	6	3	1	1	79	9	770
2017	Real property	25	39	14	12	7	2	1	67	19	668
2017	Materiel management	33	40	14	6	3	2	1	76	10	803
2017	Information management	40	36	9	7	3	3	2	80	11	404
2017	Information technology	33	40	12	9	3	2	1	75	13	824
2017	Internal audit	47	35	6	11	2	0	0	81	13	62
2017	Evaluation	51	33	10	0	2	3	0	87	2	56
2017	Data sciences	44	22	11	10	2	7	4	74	14	58
2017	Policy	43	34	12	8	2	1	0	78	10	204
2017	Project management	36	43	11	6	2	1	0	80	9	595
2017	Other services to the public	29	35	16	9	9	2	0	65	18	347
2017	None of the above	26	37	17	10	7	2	1	65	18	1986
2014	Client contact centre	25	42	19	9	4	2	0	68	13	479
2014	Health care practitioners	41	34	10	8	5	3	0	77	13	502
2014	Federal regulators	32	47	12	0	9	0	0	79	9	44
2014	Compliance, inspection and enforcement	37	36	13	6	5	2	1	75	11	375
2014	Communications or public affairs	35	41	8	10	4	1	1	77	15	211
2014	Access to information and privacy	33	44	12	5	3	4	0	80	8	79
2014	Security	42	34	10	6	3	4	1	80	9	207
2014	Science and technology	30	41	12	8	5	3	0	74	14	1246
2014	Library services	23	47	13	4	8	3	2	74	12	59
2014	Legal services	33	35	10	9	8	5	0	72	18	59
2014	Administration and operations	40	37	10	6	4	2	1	79	10	2246
2014	Human resources	41	39	8	6	3	2	0	82	10	848
2014	Financial management	36	38	10	7	7	2	1	76	14	858
2014	Procurement	36	42	10	5	4	2	0	80	10	927
2014	Real property	31	37	15	8	5	3	1	70	14	449
2014	Materiel management	36	37	12	7	5	2	1	75	13	1017
2014	Information management	40	36	12	8	2	2	0	78	10	589
2014	Information technology	34	39	12	7	5	2	1	76	12	1018
2014	Internal audit	47	39	2	6	4	0	1	88	10	89
2014	Evaluation	44	31	8	7	5	4	1	79	12	64
2014	Other services to the public	30	40	13	9	6	2	0	71	15	649
2014	None of the above	27	39	14	9	7	3	1	68	17	2569

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	41	19	3	2	1	0	76	5	368
2020	Health care practitioners	30	37	16	8	8	1	0	68	16	430
2020	Federal regulators	42	42	7	2	6	0	0	85	9	41
2020	Compliance, inspection and enforcement	33	35	16	10	4	2	1	70	14	303
2020	Communications or public affairs	34	43	17	4	2	0	0	78	6	241
2020	Access to information and privacy	50	32	11	4	2	1	0	83	6	97
2020	Security	39	35	10	6	9	0	0	74	15	264
2020	Science and technology	31	38	18	7	4	1	0	70	11	1023
2020	Library services	38	36	18	6	0	2	0	75	6	45
2020	Legal services	50	33	4	4	4	4	0	87	9	50
2020	Administration and operations	43	34	12	6	4	1	0	77	11	1847
2020	Human resources	38	36	16	8	2	1	0	74	10	997
2020	Financial management	41	36	13	6	2	2	0	78	8	985
2020	Procurement	39	36	16	6	3	1	0	75	9	828
2020	Real property	25	39	18	10	7	1	0	64	17	736
2020	Materiel management	36	37	16	6	4	1	0	74	10	895
2020	Information management	43	37	13	4	2	1	0	80	6	444
2020	Information technology	40	37	16	4	2	1	0	77	6	890
2020	Internal audit	45	34	11	8	1	1	0	80	9	87
2020	Evaluation	33	45	17	3	0	2	0	80	3	87
2020	Data sciences	43	38	9	7	3	0	0	81	10	84
2020	Policy	42	38	14	4	2	0	0	80	6	369
2020	Project management	40	39	15	4	3	0	0	78	7	786
2020	Other services to the public	24	32	24	9	10	1	0	57	19	360
2020	None of the above	27	33	22	10	6	1	0	61	17	1507
2019	Client contact centre	27	41	20	7	5	0	0	68	12	343
2019	Health care practitioners	31	33	22	8	5	0	0	65	13	420
2019	Federal regulators	42	26	22	0	10	0	0	68	10	30
2019	Compliance, inspection and enforcement	23	43	20	6	8	0	0	67	13	268
2019	Communications or public affairs	36	40	15	8	1	1	0	76	9	232
2019	Access to information and privacy	30	40	15	9	6	0	0	70	15	93
2019	Security	33	30	17	5	13	1	0	64	19	242
2019	Science and technology	23	39	26	7	5	1	0	62	12	946
2019	Library services	28	51	9	8	0	3	0	82	9	46
2019	Legal services	45	35	15	4	1	0	0	79	6	64
2019	Administration and operations	36	36	16	7	5	1	0	72	12	1689
2019	Human resources	32	36	18	8	3	2	0	70	12	1016
2019	Financial management	30	39	18	7	3	2	0	71	11	843
2019	Procurement	33	38	18	6	3	1	0	72	9	759
2019	Real property	20	39	21	10	8	1	0	60	19	720
2019	Materiel management	30	38	17	9	5	1	0	69	13	882
2019	Information management	37	36	17	6	2	1	0	75	8	431
2019	Information technology	35	38	17	6	3	1	0	74	9	800
2019	Internal audit	33	47	9	8	2	0	0	80	11	78
2019	Evaluation	40	30	15	7	5	1	1	72	12	62
2019	Data sciences	29	26	25	9	9	1	0	56	19	66
2019	Policy	31	38	19	8	3	1	0	70	11	263
2019	Project management	34	40	17	5	3	1	0	75	8	730
2019	Other services to the public	23	36	22	10	9	0	0	59	19	374
2019	None of the above	20	33	25	12	9	1	0	54	21	1614
2018	Client contact centre	28	43	16	8	4	1	0	72	12	266
2018	Health care practitioners	31	33	21	8	7	0	0	63	15	360
2018	Federal regulators	51	26	17	0	3	2	0	80	3	30
2018	Compliance, inspection and enforcement	28	44	16	7	4	0	1	73	11	241
2018	Communications or public affairs	38	42	13	4	1	1	0	81	5	192
2018	Access to information and privacy	36	30	17	11	4	0	1	67	15	72
2018	Security	31	37	20	7	5	0	0	68	12	205
2018	Science and technology	27	37	22	9	5	0	0	64	14	768
2018	Library services	24	40	18	11	6	2	0	65	17	47
2018	Legal services	58	19	4	5	5	4	6	85	11	53
2018	Administration and operations	36	36	17	6	4	0	0	73	10	1338
2018	Human resources	34	35	17	8	5	1	0	70	13	697
2018	Financial management	33	38	15	9	4	1	0	72	13	690
2018	Procurement	32	38	20	7	3	1	0	70	10	643
2018	Real property	18	35	26	10	11	0	0	53	21	522
2018	Materiel management	30	37	17	9	6	1	0	68	15	736
2018	Information management	39	36	12	7	3	2	0	77	10	347
2018	Information technology	35	39	18	4	4	1	0	74	8	653
2018	Internal audit	35	41	13	6	4	0	0	76	10	65
2018	Evaluation	29	48	15	6	2	0	0	78	8	40
2018	Data sciences	22	38	22	12	5	2	0	61	17	54
2018	Policy	33	43	16	5	3	0	0	76	8	196
2018	Project management	37	36	17	6	3	0	0	74	10	543
2018	Other services to the public	25	35	21	10	8	1	0	60	18	301
2018	None of the above	19	33	23	12	11	1	0	53	23	1335

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	24	36	19	9	7	4	1	63	17	370
2020	Health care practitioners	21	26	14	16	18	4	1	50	35	432
2020	Federal regulators	29	41	18	0	10	2	0	71	11	41
2020	Compliance, inspection and enforcement	28	31	16	10	11	5	0	62	21	304
2020	Communications or public affairs	27	28	18	9	7	9	1	61	19	241
2020	Access to information and privacy	29	33	18	5	8	7	1	67	14	97
2020	Security	29	28	12	9	14	6	2	61	26	264
2020	Science and technology	24	29	18	13	9	6	1	57	24	1025
2020	Library services	37	22	12	15	4	9	2	65	22	47
2020	Legal services	32	17	23	12	2	12	2	57	16	51
2020	Administration and operations	35	26	14	10	9	5	1	65	20	1846
2020	Human resources	27	28	16	11	10	7	2	60	22	1000
2020	Financial management	30	27	16	10	9	7	2	62	21	991
2020	Procurement	25	34	19	9	8	4	2	62	18	823
2020	Real property	24	32	16	11	12	5	1	59	24	739
2020	Materiel management	30	28	17	10	8	5	1	63	19	898
2020	Information management	32	26	19	7	7	7	1	64	16	444
2020	Information technology	29	31	19	8	7	5	1	64	16	889
2020	Internal audit	33	30	11	10	7	8	1	69	19	87
2020	Evaluation	26	27	21	5	10	8	4	60	16	87
2020	Data sciences	25	35	9	8	8	13	1	70	19	84
2020	Policy	31	24	17	9	8	9	2	61	20	367
2020	Project management	31	30	15	9	8	6	1	65	18	789
2020	Other services to the public	22	28	17	15	15	3	0	51	31	361
2020	None of the above	22	29	18	13	12	5	1	54	27	1509
2019	Client contact centre	19	30	25	9	12	4	0	52	22	343
2019	Health care practitioners	20	25	22	16	12	5	1	47	30	420
2019	Federal regulators	32	30	21	0	13	4	0	65	13	30
2019	Compliance, inspection and enforcement	20	33	22	12	11	2	0	54	24	269
2019	Communications or public affairs	22	27	21	10	9	10	1	55	21	232
2019	Access to information and privacy	32	17	17	14	13	6	1	53	29	93
2019	Security	22	27	16	9	18	6	1	53	29	241
2019	Science and technology	18	28	21	13	13	6	1	50	28	945
2019	Library services	20	26	21	13	13	5	2	50	27	46
2019	Legal services	22	22	34	11	2	8	1	48	14	65
2019	Administration and operations	28	26	17	11	10	6	1	58	23	1689
2019	Human resources	22	25	20	13	10	8	3	52	26	1020
2019	Financial management	21	29	19	11	11	8	2	55	24	844
2019	Procurement	20	30	23	12	9	6	0	53	23	753
2019	Real property	19	33	18	14	11	4	0	55	26	719
2019	Materiel management	25	27	18	13	10	6	1	56	25	879
2019	Information management	25	25	20	9	11	9	1	56	22	434
2019	Information technology	23	30	20	10	9	6	1	57	21	802
2019	Internal audit	23	30	27	5	8	5	2	57	13	78
2019	Evaluation	28	23	13	9	13	13	1	59	26	63
2019	Data sciences	29	13	19	13	19	5	0	45	35	66
2019	Policy	22	20	21	15	9	11	1	48	28	263
2019	Project management	26	30	19	11	9	6	1	59	21	728
2019	Other services to the public	21	28	17	16	15	3	1	51	31	376
2019	None of the above	18	30	20	13	14	4	1	51	29	1616
2018	Client contact centre	18	37	20	13	7	5	1	58	21	265
2018	Health care practitioners	16	29	20	14	15	4	1	48	31	359
2018	Federal regulators	31	29	9	18	3	10	0	66	23	30
2018	Compliance, inspection and enforcement	25	33	20	11	8	3	0	60	20	242
2018	Communications or public affairs	17	20	24	16	8	12	5	44	28	190
2018	Access to information and privacy	26	26	23	8	8	6	4	57	17	72
2018	Security	24	28	24	9	7	7	1	56	18	205
2018	Science and technology	19	26	21	14	14	5	1	49	29	770
2018	Library services	12	35	17	20	6	6	3	52	29	47
2018	Legal services	26	25	8	10	15	9	7	61	30	53
2018	Administration and operations	26	30	17	11	10	5	1	59	23	1338
2018	Human resources	22	24	19	14	15	6	1	49	31	701
2018	Financial management	22	26	22	13	10	6	1	52	24	691
2018	Procurement	16	32	22	12	11	5	1	51	25	645
2018	Real property	16	29	20	16	15	3	0	47	32	524
2018	Materiel management	23	29	18	12	12	5	1	56	26	740
2018	Information management	28	24	18	11	10	7	2	57	23	347
2018	Information technology	23	30	18	13	9	6	0	57	24	656
2018	Internal audit	23	25	28	14	9	1	0	48	23	64
2018	Evaluation	27	36	7	17	8	5	0	66	27	39
2018	Data sciences	10	24	16	20	26	5	0	36	48	54
2018	Policy	20	27	16	13	9	13	1	55	26	196
2018	Project management	23	32	19	9	10	5	1	59	21	543
2018	Other services to the public	20	35	17	11	15	3	0	56	27	301
2018	None of the above	17	28	21	15	15	3	0	47	31	1332
2017	Client contact centre	20	32	22	11	8	5	3	56	20	337
2017	Health care practitioners	21	31	17	11	14	5	1	55	27	401
2017	Federal regulators	21	40	18	7	3	12	0	69	11	26
2017	Compliance, inspection and enforcement	26	24	17	14	14	4	1	53	30	229
2017	Communications or public affairs	26	24	18	13	9	8	3	56	24	181
2017	Access to information and privacy	15	36	7	21	11	8	2	56	35	66
2017	Security	24	33	18	14	6	3	1	60	21	191
2017	Science and technology	17	31	18	14	12	7	1	53	28	930
2017	Library services	24	23	10	22	11	9	2	52	37	45
2017	Legal services	26	14	18	13	10	10	9	49	29	50
2017	Administration and operations	27	28	15	11	13	6	1	59	25	1691
2017	Human resources	20	28	17	14	14	6	2	52	30	683
2017	Financial management	24	27	18	10	13	6	1	55	25	806
2017	Procurement	19	30	19	14	11	5	1	53	27	767
2017	Real property	19	30	21	13	13	4	1	51	27	668
2017	Materiel management	22	33	15	11	11	7	1	60	24	804
2017	Information management	24	31	15	11	11	7	1	60	23	404
2017	Information technology	23	30	17	13	10	6	1	57	24	825
2017	Internal audit	20	29	12	11	17	12	0	55	31	62
2017	Evaluation	37	20	9	12	11	9	2	64	26	55
2017	Data sciences	24	14	7	18	16	21	0	48	44	58
2017	Policy	22	24	19	12	13	8	2	52	27	204
2017	Project management	28	31	16	11	9	5	1	63	21	596
2017	Other services to the public	22	27	18	13	17	2	0	50	31	347
2017	None of the above	21	28	17	14	14	5	1	52	30	1977
2014	Client contact centre	14	32	22	12	14	5	2	49	27	479
2014	Health care practitioners	20	24	13	18	16	8	0	48	37	500
2014	Federal regulators	26	19	15	21	7	13	0	51	32	44
2014	Compliance, inspection and enforcement	20	34	18	11	13	3	1	56	25	375
2014	Communications or public affairs	11	20	18	15	16	17	3	38	39	211
2014	Access to information and privacy	18	18	25	11	18	9	1	40	32	79
2014	Security	18	31	20	14	11	6	0	52	27	207
2014	Science and technology	16	28	16	17	13	8	1	49	33	1246
2014	Library services	18	31	8	20	12	11	0	55	36	60
2014	Legal services	26	27	10	8	15	10	3	61	27	59
2014	Administration and operations	24	27	16	13	13	6	1	55	28	2240
2014	Human resources	20	24	16	15	13	8	3	50	32	849
2014	Financial management	19	26	18	15	15	6	1	48	32	858
2014	Procurement	16	30	21	13	13	6	1	49	29	926
2014	Real property	21	29	18	11	14	5	1	54	26	447
2014	Materiel management	22	28	17	14	13	5	1	53	29	1017
2014	Information management	19	29	15	16	13	6	2	52	32	589
2014	Information technology	19	29	19	13	12	7	1	52	27	1018
2014	Internal audit	22	27	15	7	14	12	3	57	25	90
2014	Evaluation	18	35	10	15	11	12	0	60	29	64
2014	Other services to the public	17	28	17	18	16	3	0	47	36	648
2014	None of the above	18	30	17	14	16	5	0	50	32	2567

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	28	34	21	10	6	1	1	63	16	367
2020	Health care practitioners	24	26	17	16	13	1	3	52	31	433
2020	Federal regulators	43	26	4	16	9	2	0	70	26	41
2020	Compliance, inspection and enforcement	24	31	19	14	10	2	0	56	24	304
2020	Communications or public affairs	26	37	17	12	6	2	0	64	18	241
2020	Access to information and privacy	31	29	16	13	5	4	2	64	19	98
2020	Security	30	35	15	11	8	2	0	66	19	265
2020	Science and technology	24	33	20	13	8	2	0	58	21	1028
2020	Library services	31	30	13	10	8	2	6	66	19	47
2020	Legal services	40	26	14	8	6	6	0	70	15	50
2020	Administration and operations	33	29	15	10	10	2	1	64	20	1843
2020	Human resources	28	34	17	12	7	2	0	63	19	995
2020	Financial management	31	35	15	10	7	2	0	68	17	986
2020	Procurement	30	32	18	11	7	2	0	64	18	829
2020	Real property	20	30	21	13	12	3	0	52	26	739
2020	Materiel management	26	32	20	10	9	2	1	60	19	894
2020	Information management	31	31	19	11	7	2	0	63	18	442
2020	Information technology	26	34	18	12	10	1	0	60	22	886
2020	Internal audit	33	38	15	9	5	0	0	71	14	86
2020	Evaluation	33	31	16	13	3	3	1	67	16	88
2020	Data sciences	33	32	12	12	9	2	0	66	21	84
2020	Policy	31	35	14	10	6	3	1	69	17	370
2020	Project management	29	38	14	13	5	1	0	68	19	792
2020	Other services to the public	19	30	24	12	14	2	0	49	27	358
2020	None of the above	19	29	21	15	12	2	1	50	28	1509
2019	Client contact centre	21	39	21	11	8	1	0	60	19	341
2019	Health care practitioners	20	25	17	21	14	2	1	46	36	419
2019	Federal regulators	32	31	18	3	16	0	0	63	19	30
2019	Compliance, inspection and enforcement	21	36	18	12	14	1	0	57	25	269
2019	Communications or public affairs	22	41	15	10	8	3	1	66	19	233
2019	Access to information and privacy	30	29	14	9	15	2	1	61	25	91
2019	Security	23	33	17	9	17	1	1	56	26	242
2019	Science and technology	18	33	19	17	12	1	1	52	29	951
2019	Library services	19	42	17	11	9	0	2	63	20	46
2019	Legal services	37	31	21	7	2	2	0	69	10	63
2019	Administration and operations	28	30	16	12	10	3	0	61	23	1688
2019	Human resources	26	33	16	13	9	4	0	61	22	1020
2019	Financial management	26	35	16	12	9	2	0	63	21	846
2019	Procurement	27	36	18	10	8	1	0	63	18	757
2019	Real property	16	31	19	16	17	1	1	47	33	717
2019	Materiel management	22	30	20	14	12	2	0	53	27	883
2019	Information management	27	33	15	11	11	2	1	61	23	432
2019	Information technology	21	31	16	17	14	1	0	53	31	800
2019	Internal audit	33	34	13	15	6	0	0	67	21	78
2019	Evaluation	28	27	9	12	18	6	0	59	32	63
2019	Data sciences	28	33	14	15	11	0	0	60	26	66
2019	Policy	24	32	18	13	11	1	0	56	25	262
2019	Project management	26	34	15	15	9	0	0	61	24	733
2019	Other services to the public	20	31	21	13	12	1	1	52	26	374
2019	None of the above	16	29	21	16	15	2	1	46	32	1610
2018	Client contact centre	19	36	28	9	7	2	0	56	16	262
2018	Health care practitioners	20	27	18	17	15	1	1	49	33	358
2018	Federal regulators	33	41	14	9	3	0	0	74	12	30
2018	Compliance, inspection and enforcement	20	38	17	13	11	1	0	58	24	242
2018	Communications or public affairs	30	38	13	10	5	2	0	70	16	191
2018	Access to information and privacy	26	39	8	11	11	0	5	68	23	72
2018	Security	26	30	17	11	13	2	0	58	24	206
2018	Science and technology	18	31	20	18	12	1	0	49	30	769
2018	Library services	15	26	20	20	15	5	0	43	36	47
2018	Legal services	35	36	8	4	14	0	4	73	19	52
2018	Administration and operations	28	29	17	12	11	2	1	59	23	1340
2018	Human resources	26	32	18	15	7	2	0	59	23	700
2018	Financial management	27	35	15	13	9	2	0	63	22	693
2018	Procurement	20	37	21	12	9	1	0	58	21	645
2018	Real property	16	27	18	17	19	3	0	44	37	528
2018	Materiel management	19	30	22	13	14	2	1	50	27	735
2018	Information management	24	32	17	16	9	2	1	57	25	346
2018	Information technology	20	34	17	14	13	1	0	55	28	655
2018	Internal audit	20	36	16	21	7	0	0	57	28	65
2018	Evaluation	29	34	18	8	11	0	0	63	19	40
2018	Data sciences	14	34	12	25	15	0	0	48	40	53
2018	Policy	25	31	15	16	10	4	0	57	27	195
2018	Project management	24	35	15	16	10	0	0	59	26	539
2018	Other services to the public	18	33	20	12	15	2	0	52	27	301
2018	None of the above	14	27	24	13	19	1	1	42	33	1336
2017	Client contact centre	20	42	16	11	6	3	1	65	18	340
2017	Health care practitioners	20	36	16	14	10	1	2	58	25	403
2017	Federal regulators	35	30	16	8	6	3	0	68	15	26
2017	Compliance, inspection and enforcement	21	33	16	18	10	2	0	55	29	229
2017	Communications or public affairs	33	33	8	17	6	3	0	68	23	181
2017	Access to information and privacy	15	44	11	15	14	2	0	60	29	66
2017	Security	25	34	16	14	8	1	2	61	23	191
2017	Science and technology	20	33	18	16	11	1	0	54	28	932
2017	Library services	21	26	15	20	7	2	8	53	30	45
2017	Legal services	31	27	18	13	8	4	0	60	22	51
2017	Administration and operations	28	30	15	15	10	2	1	60	25	1694
2017	Human resources	29	36	13	13	8	2	0	66	22	685
2017	Financial management	28	35	13	10	12	1	0	64	22	809
2017	Procurement	25	38	15	12	9	1	0	64	21	769
2017	Real property	16	30	18	17	16	2	1	47	34	673
2017	Materiel management	24	36	17	10	11	2	0	61	21	806
2017	Information management	22	34	18	10	11	3	1	59	22	405
2017	Information technology	21	32	15	16	15	1	1	54	31	826
2017	Internal audit	19	49	9	14	9	0	0	68	23	63
2017	Evaluation	30	36	10	9	11	2	2	69	21	56
2017	Data sciences	24	27	13	13	16	7	0	54	32	58
2017	Policy	26	36	15	15	7	1	0	63	22	204
2017	Project management	27	35	15	12	10	0	0	62	22	598
2017	Other services to the public	21	30	19	15	14	1	0	51	29	349
2017	None of the above	17	29	20	17	15	2	1	47	32	1991
2014	Client contact centre	15	38	25	11	9	1	0	54	20	477
2014	Health care practitioners	22	27	15	16	17	2	1	51	34	501
2014	Federal regulators	23	36	9	14	13	5	0	62	28	44
2014	Compliance, inspection and enforcement	15	33	15	19	17	1	1	49	36	376
2014	Communications or public affairs	22	29	16	19	12	1	0	52	32	211
2014	Access to information and privacy	20	38	13	18	9	1	1	59	28	79
2014	Security	19	32	13	14	20	1	0	52	34	207
2014	Science and technology	15	31	20	19	15	1	0	46	34	1247
2014	Library services	20	27	13	18	16	5	0	50	36	60
2014	Legal services	26	37	7	14	12	3	2	66	27	59
2014	Administration and operations	24	30	15	15	13	2	1	56	28	2246
2014	Human resources	22	31	11	20	13	2	1	55	34	846
2014	Financial management	24	33	13	15	12	2	0	59	28	857
2014	Procurement	19	36	20	14	9	1	0	56	24	928
2014	Real property	15	32	22	14	16	1	0	47	30	449
2014	Materiel management	18	33	18	14	16	1	0	51	30	1017
2014	Information management	16	32	18	15	16	1	1	50	31	587
2014	Information technology	16	29	18	17	18	2	1	46	36	1016
2014	Internal audit	27	31	12	17	12	1	0	59	29	90
2014	Evaluation	16	34	24	13	11	0	1	50	25	64
2014	Other services to the public	16	30	18	19	16	2	1	47	35	647
2014	None of the above	14	27	19	18	18	3	1	42	38	2569

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	16	31	20	11	15	3	4	50	28	369
2020	Health care practitioners	9	13	16	15	29	2	16	27	54	434
2020	Federal regulators	25	25	17	13	16	0	5	52	30	41
2020	Compliance, inspection and enforcement	18	23	19	12	23	1	4	43	37	305
2020	Communications or public affairs	22	24	17	18	13	2	3	49	33	242
2020	Access to information and privacy	22	32	21	7	11	3	4	58	20	97
2020	Security	24	27	13	12	18	1	4	54	32	263
2020	Science and technology	19	26	17	14	18	1	4	48	34	1028
2020	Library services	14	13	18	16	21	4	14	33	45	46
2020	Legal services	14	16	8	17	29	4	12	35	55	51
2020	Administration and operations	23	22	15	15	20	2	4	48	36	1850
2020	Human resources	23	27	16	15	15	3	3	52	31	1000
2020	Financial management	21	27	15	15	15	2	3	52	32	991
2020	Procurement	25	25	17	14	15	2	3	52	30	827
2020	Real property	17	23	18	14	22	3	3	42	39	736
2020	Materiel management	18	23	21	14	20	2	4	43	36	897
2020	Information management	21	23	17	16	16	3	4	47	34	443
2020	Information technology	18	22	19	16	21	1	3	41	39	890
2020	Internal audit	30	28	16	11	14	1	0	58	25	87
2020	Evaluation	22	21	23	14	14	1	4	45	30	88
2020	Data sciences	26	25	20	12	15	0	2	51	28	84
2020	Policy	30	30	13	12	10	1	4	64	22	369
2020	Project management	20	28	17	15	15	1	4	50	32	793
2020	Other services to the public	16	23	18	16	20	3	4	42	39	362
2020	None of the above	15	22	19	15	20	2	7	40	39	1508
2019	Client contact centre	16	26	20	13	18	3	4	45	33	341
2019	Health care practitioners	10	12	16	17	29	2	15	27	55	418
2019	Federal regulators	20	30	23	10	17	0	0	50	27	30
2019	Compliance, inspection and enforcement	16	26	16	16	23	1	3	43	40	271
2019	Communications or public affairs	16	25	22	14	16	2	4	44	32	231
2019	Access to information and privacy	23	24	13	9	20	2	9	53	33	93
2019	Security	18	20	25	13	22	1	2	39	36	242
2019	Science and technology	17	25	17	17	21	2	2	43	40	950
2019	Library services	6	32	9	19	21	4	9	44	46	45
2019	Legal services	17	22	14	22	17	2	6	43	42	64
2019	Administration and operations	20	24	15	14	21	2	4	46	38	1690
2019	Human resources	24	27	17	14	13	2	3	54	28	1022
2019	Financial management	21	28	12	14	20	2	2	52	35	847
2019	Procurement	21	29	18	14	16	1	2	51	30	758
2019	Real property	15	26	17	14	25	1	3	42	40	721
2019	Materiel management	17	21	18	13	24	2	5	41	39	883
2019	Information management	20	23	14	19	19	1	3	46	40	434
2019	Information technology	15	26	15	19	22	3	1	42	42	804
2019	Internal audit	29	33	16	10	8	1	2	64	19	78
2019	Evaluation	17	31	12	14	18	1	6	52	34	64
2019	Data sciences	20	24	13	10	26	0	6	47	38	66
2019	Policy	24	35	14	14	9	3	2	62	24	263
2019	Project management	22	26	15	15	20	0	2	49	35	734
2019	Other services to the public	19	19	17	17	20	1	6	41	40	376
2019	None of the above	11	24	19	14	24	2	6	38	42	1620
2018	Client contact centre	13	28	21	17	16	3	2	43	35	265
2018	Health care practitioners	8	11	17	13	36	2	12	22	58	361
2018	Federal regulators	16	33	25	3	15	2	6	53	19	30
2018	Compliance, inspection and enforcement	18	29	18	13	21	0	2	47	35	241
2018	Communications or public affairs	21	31	17	15	12	3	1	54	28	191
2018	Access to information and privacy	23	34	8	9	18	0	7	62	29	71
2018	Security	18	29	18	13	18	1	2	49	32	204
2018	Science and technology	18	23	16	15	24	1	3	43	40	769
2018	Library services	10	13	16	24	28	3	6	26	57	47
2018	Legal services	10	21	13	12	27	6	12	37	47	53
2018	Administration and operations	18	23	17	14	23	2	5	44	39	1341
2018	Human resources	21	27	14	18	15	1	3	50	35	699
2018	Financial management	18	27	14	18	19	1	2	48	38	692
2018	Procurement	17	28	20	14	18	2	1	46	33	645
2018	Real property	14	20	20	13	28	2	3	36	44	528
2018	Materiel management	12	24	19	15	25	1	4	38	42	737
2018	Information management	19	21	18	15	22	1	4	42	39	347
2018	Information technology	13	21	19	18	27	2	1	35	46	656
2018	Internal audit	18	30	21	10	20	1	0	48	31	65
2018	Evaluation	25	24	18	14	20	0	0	49	34	40
2018	Data sciences	12	23	12	23	26	0	4	36	51	54
2018	Policy	27	27	16	14	12	2	3	56	27	196
2018	Project management	18	27	17	15	20	1	2	47	36	544
2018	Other services to the public	15	29	13	15	20	3	4	48	38	303
2018	None of the above	12	22	18	16	26	1	5	36	45	1334
2017	Client contact centre	11	28	18	16	18	4	5	43	37	339
2017	Health care practitioners	6	16	15	15	28	3	18	28	54	404
2017	Federal regulators	29	22	28	3	10	5	3	56	14	26
2017	Compliance, inspection and enforcement	16	20	17	15	24	3	5	40	42	228
2017	Communications or public affairs	27	26	8	14	16	1	8	58	33	181
2017	Access to information and privacy	21	24	26	11	15	0	3	47	26	66
2017	Security	21	28	13	15	16	0	7	53	33	190
2017	Science and technology	18	25	15	16	21	2	3	45	39	933
2017	Library services	11	16	11	20	29	2	11	31	57	45
2017	Legal services	15	15	9	19	31	4	7	33	57	51
2017	Administration and operations	16	20	14	18	24	2	6	39	45	1695
2017	Human resources	21	30	12	16	15	2	3	55	33	683
2017	Financial management	19	28	13	17	20	1	2	49	38	809
2017	Procurement	20	28	14	15	20	2	2	49	36	772
2017	Real property	11	25	18	16	25	1	3	38	43	673
2017	Materiel management	15	27	16	14	22	2	5	45	39	807
2017	Information management	17	23	14	18	22	3	5	43	43	404
2017	Information technology	11	20	15	21	27	2	3	33	51	826
2017	Internal audit	16	42	8	9	23	0	1	60	33	62
2017	Evaluation	28	16	8	21	21	3	2	47	45	56
2017	Data sciences	19	29	13	17	16	5	2	51	35	58
2017	Policy	23	34	10	17	13	0	3	59	30	204
2017	Project management	20	27	14	17	19	1	2	48	37	599
2017	Other services to the public	14	27	16	17	20	1	5	43	40	349
2017	None of the above	13	21	18	15	23	2	8	38	42	1989
2014	Client contact centre	9	22	21	18	22	4	4	34	43	478
2014	Health care practitioners	10	10	14	14	35	3	14	24	59	502
2014	Federal regulators	12	18	19	21	27	2	0	31	50	44
2014	Compliance, inspection and enforcement	13	16	18	20	28	2	3	31	50	376
2014	Communications or public affairs	11	25	11	19	31	1	3	37	52	211
2014	Access to information and privacy	15	30	16	6	23	4	5	50	32	79
2014	Security	15	29	11	17	25	0	3	45	44	207
2014	Science and technology	13	27	13	17	26	1	2	42	45	1247
2014	Library services	6	10	18	24	28	8	6	19	60	60
2014	Legal services	12	14	16	6	32	7	13	32	48	59
2014	Administration and operations	12	21	14	17	29	2	6	36	49	2246
2014	Human resources	16	22	13	22	21	2	3	41	45	847
2014	Financial management	13	22	12	19	30	1	2	36	51	859
2014	Procurement	14	25	17	17	22	2	3	41	41	927
2014	Real property	11	22	16	20	26	2	3	35	49	449
2014	Materiel management	12	22	16	16	29	1	4	36	47	1017
2014	Information management	9	20	17	17	33	2	3	30	52	589
2014	Information technology	8	17	15	20	34	2	3	27	57	1018
2014	Internal audit	19	25	16	18	20	1	2	45	39	90
2014	Evaluation	18	21	12	21	21	3	5	42	44	64
2014	Other services to the public	13	23	18	14	25	1	6	39	42	647
2014	None of the above	10	20	17	16	29	2	6	33	49	2569

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	58	18	11	4	2	2	5	82	6	369
2020	Health care practitioners	55	22	12	4	3	0	5	81	7	434
2020	Federal regulators	55	19	15	2	0	4	4	81	2	41
2020	Compliance, inspection and enforcement	60	21	10	3	2	0	3	84	5	305
2020	Communications or public affairs	53	20	15	3	6	1	2	75	9	242
2020	Access to information and privacy	60	15	11	5	3	0	6	80	8	99
2020	Security	52	22	12	6	3	0	5	78	10	265
2020	Science and technology	52	23	13	6	3	1	3	77	9	1029
2020	Library services	57	5	10	6	0	2	19	80	8	47
2020	Legal services	41	34	6	6	4	0	8	82	11	50
2020	Administration and operations	64	18	10	3	2	1	3	84	6	1854
2020	Human resources	56	20	11	6	3	1	3	79	10	1000
2020	Financial management	58	22	9	4	3	1	4	83	7	988
2020	Procurement	58	21	11	6	2	1	2	81	8	828
2020	Real property	56	23	11	4	1	0	4	83	5	738
2020	Materiel management	60	21	9	3	2	1	4	85	5	899
2020	Information management	56	22	10	3	3	1	5	83	6	445
2020	Information technology	60	23	7	3	2	1	3	87	6	891
2020	Internal audit	63	21	9	4	1	1	1	85	6	87
2020	Evaluation	53	18	11	5	2	0	11	80	8	87
2020	Data sciences	48	28	5	9	8	0	2	78	17	84
2020	Policy	54	22	9	6	3	0	4	80	10	370
2020	Project management	57	22	10	4	3	1	3	82	7	792
2020	Other services to the public	57	19	13	4	2	1	4	80	7	359
2020	None of the above	59	20	9	4	2	1	5	84	6	1512
2019	Client contact centre	64	18	11	1	1	1	4	86	2	342
2019	Health care practitioners	50	28	10	3	3	0	6	84	6	418
2019	Federal regulators	48	34	5	0	0	9	3	94	0	30
2019	Compliance, inspection and enforcement	55	23	13	4	2	0	2	80	7	271
2019	Communications or public affairs	57	19	10	3	3	1	7	83	6	233
2019	Access to information and privacy	55	22	13	3	2	1	5	81	5	93
2019	Security	53	24	13	3	3	1	3	80	6	243
2019	Science and technology	52	27	11	4	2	0	4	82	7	950
2019	Library services	55	20	14	2	2	0	6	79	5	46
2019	Legal services	59	18	4	7	4	0	7	83	13	64
2019	Administration and operations	58	21	10	4	2	1	4	83	7	1690
2019	Human resources	60	20	10	4	2	0	4	84	5	1022
2019	Financial management	61	19	11	4	1	0	3	83	5	845
2019	Procurement	55	25	10	3	3	1	3	83	7	757
2019	Real property	57	22	12	4	1	1	4	83	5	720
2019	Materiel management	61	21	9	2	1	1	4	87	4	879
2019	Information management	62	20	8	2	2	1	5	87	4	431
2019	Information technology	58	24	9	3	2	1	4	86	5	802
2019	Internal audit	60	21	12	2	3	0	1	82	6	78
2019	Evaluation	58	24	11	2	1	0	4	85	3	63
2019	Data sciences	54	12	13	6	6	0	11	74	12	64
2019	Policy	54	24	13	4	1	1	2	80	6	261
2019	Project management	56	25	12	3	1	0	2	83	5	733
2019	Other services to the public	58	22	9	4	3	1	4	84	7	376
2019	None of the above	58	21	11	2	3	2	4	84	5	1615

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	47	21	14	10	4	1	3	71	15	368
2020	Health care practitioners	42	22	17	9	7	1	3	66	17	432
2020	Federal regulators	44	19	17	11	0	4	4	70	12	41
2020	Compliance, inspection and enforcement	45	25	14	8	3	2	3	73	11	305
2020	Communications or public affairs	46	24	12	8	6	2	1	73	15	241
2020	Access to information and privacy	54	19	12	6	4	1	5	77	11	98
2020	Security	45	27	11	7	6	0	3	75	14	262
2020	Science and technology	46	26	16	6	3	1	2	74	9	1028
2020	Library services	45	15	15	6	0	4	16	74	7	47
2020	Legal services	48	25	7	6	2	4	8	82	9	51
2020	Administration and operations	54	19	13	6	4	1	3	76	10	1850
2020	Human resources	47	22	16	7	4	1	2	71	12	999
2020	Financial management	50	23	13	5	4	1	4	77	10	987
2020	Procurement	49	23	13	6	5	1	3	75	11	827
2020	Real property	41	24	19	7	5	1	4	68	12	737
2020	Materiel management	48	23	14	7	4	1	4	74	11	897
2020	Information management	46	25	13	7	3	2	3	75	11	445
2020	Information technology	46	26	15	7	4	1	1	74	11	891
2020	Internal audit	63	19	6	9	0	0	2	85	9	87
2020	Evaluation	45	23	12	7	4	0	10	76	11	87
2020	Data sciences	50	36	11	0	4	0	0	85	4	84
2020	Policy	49	18	16	8	4	1	4	70	13	370
2020	Project management	45	26	15	6	3	1	3	75	10	794
2020	Other services to the public	37	22	22	8	7	1	2	61	16	357
2020	None of the above	45	21	15	7	6	2	4	70	15	1512
2019	Client contact centre	39	25	18	6	7	1	3	68	13	341
2019	Health care practitioners	32	24	19	9	9	2	6	61	19	416
2019	Federal regulators	47	15	16	16	3	0	3	64	19	30
2019	Compliance, inspection and enforcement	41	25	18	7	5	1	3	69	12	270
2019	Communications or public affairs	44	26	10	5	5	3	6	78	11	232
2019	Access to information and privacy	37	26	15	7	8	2	6	68	16	93
2019	Security	41	25	16	8	7	1	2	68	16	242
2019	Science and technology	40	25	18	6	5	1	4	69	12	947
2019	Library services	44	27	14	5	2	2	6	77	9	46
2019	Legal services	56	11	12	8	3	3	7	74	13	65
2019	Administration and operations	47	22	16	6	4	2	3	72	10	1690
2019	Human resources	45	23	14	7	4	2	4	73	12	1021
2019	Financial management	49	25	12	6	3	2	4	78	9	846
2019	Procurement	47	22	15	6	5	1	3	73	11	756
2019	Real property	38	24	18	10	5	1	4	65	16	719
2019	Materiel management	51	22	13	6	4	1	3	76	11	877
2019	Information management	43	22	15	8	6	2	3	69	15	431
2019	Information technology	42	25	18	7	5	1	2	68	13	800
2019	Internal audit	47	28	16	7	2	0	0	75	9	78
2019	Evaluation	44	29	8	10	5	0	4	77	15	63
2019	Data sciences	58	20	7	7	0	0	8	85	8	65
2019	Policy	44	29	16	5	3	1	2	76	8	261
2019	Project management	46	25	17	5	3	2	2	74	9	730
2019	Other services to the public	38	27	16	8	8	0	3	68	16	376
2019	None of the above	40	22	16	8	6	3	4	67	16	1610

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	71	13	6	3	3	1	3	88	6	366
2020	Health care practitioners	75	7	6	4	3	2	3	87	7	431
2020	Federal regulators	74	6	7	0	6	4	2	86	7	40
2020	Compliance, inspection and enforcement	75	9	6	2	2	2	3	89	5	303
2020	Communications or public affairs	81	8	2	1	1	4	3	95	3	241
2020	Access to information and privacy	80	8	3	0	2	2	6	95	2	99
2020	Security	74	8	6	2	3	4	4	89	5	264
2020	Science and technology	76	9	4	2	3	2	3	90	5	1025
2020	Library services	62	10	4	2	0	10	11	93	2	47
2020	Legal services	81	2	0	4	2	4	6	93	7	50
2020	Administration and operations	77	8	5	3	3	1	3	89	6	1845
2020	Human resources	80	7	4	1	2	2	3	92	4	999
2020	Financial management	76	10	5	2	2	2	4	90	4	984
2020	Procurement	74	11	5	2	2	2	3	90	5	824
2020	Real property	70	13	7	3	3	2	3	87	6	734
2020	Materiel management	76	10	4	1	2	3	4	92	4	896
2020	Information management	76	9	4	3	2	3	4	91	5	440
2020	Information technology	75	10	5	2	2	2	4	90	5	887
2020	Internal audit	82	8	2	2	2	2	1	93	5	87
2020	Evaluation	67	9	6	1	2	6	10	90	3	86
2020	Data sciences	84	12	0	1	1	1	1	98	2	84
2020	Policy	76	8	4	1	2	3	5	92	3	370
2020	Project management	75	9	4	2	3	3	4	90	6	790
2020	Other services to the public	68	11	6	2	5	3	4	85	8	359
2020	None of the above	70	10	7	2	3	3	5	86	6	1506
2019	Client contact centre	69	11	6	3	4	3	4	87	7	340
2019	Health care practitioners	73	10	5	2	2	3	6	91	4	415
2019	Federal regulators	61	24	3	7	0	0	6	90	8	30
2019	Compliance, inspection and enforcement	74	9	7	2	3	2	4	87	5	269
2019	Communications or public affairs	75	7	5	0	2	4	8	92	3	231
2019	Access to information and privacy	67	12	6	1	3	6	5	89	5	93
2019	Security	66	11	9	3	6	3	2	81	9	239
2019	Science and technology	72	11	5	3	3	3	4	89	5	948
2019	Library services	72	5	4	2	2	6	8	90	5	46
2019	Legal services	75	6	4	3	0	3	9	92	3	65
2019	Administration and operations	74	9	5	2	3	3	4	89	5	1680
2019	Human resources	76	7	3	2	2	4	6	92	5	1015
2019	Financial management	72	10	5	2	2	3	5	89	5	839
2019	Procurement	70	11	6	2	3	3	4	87	6	754
2019	Real property	72	10	6	3	3	2	4	88	6	716
2019	Materiel management	73	9	4	3	2	3	5	89	6	875
2019	Information management	70	11	4	4	3	5	3	89	7	432
2019	Information technology	73	9	5	2	4	3	4	89	6	802
2019	Internal audit	83	8	2	1	1	3	1	95	2	76
2019	Evaluation	74	8	4	4	4	1	4	87	8	64
2019	Data sciences	72	8	3	1	1	7	8	94	3	65
2019	Policy	77	7	6	1	3	4	2	90	4	259
2019	Project management	72	10	4	4	4	3	2	87	8	731
2019	Other services to the public	68	11	8	3	5	2	4	84	8	373
2019	None of the above	68	10	6	3	4	4	5	86	8	1594

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	67	16	5	3	3	2	4	89	5	365
2020	Health care practitioners	68	12	5	3	3	3	7	88	7	434
2020	Federal regulators	81	4	4	0	2	4	4	93	2	41
2020	Compliance, inspection and enforcement	69	13	3	5	1	3	6	90	6	304
2020	Communications or public affairs	80	9	4	2	1	2	3	93	3	242
2020	Access to information and privacy	74	10	4	1	2	2	7	92	3	99
2020	Security	70	11	6	4	3	1	5	87	7	265
2020	Science and technology	73	11	5	2	1	1	6	91	4	1024
2020	Library services	55	14	4	0	0	8	19	95	0	47
2020	Legal services	77	6	2	0	0	2	13	98	0	50
2020	Administration and operations	75	10	4	2	2	2	5	92	4	1840
2020	Human resources	75	10	5	2	1	1	6	92	3	995
2020	Financial management	74	11	3	1	1	1	7	94	3	990
2020	Procurement	70	14	6	1	2	2	5	91	3	826
2020	Real property	69	12	7	2	2	3	6	88	4	735
2020	Materiel management	73	11	5	1	1	2	7	92	2	893
2020	Information management	71	10	5	2	2	2	7	89	5	444
2020	Information technology	75	10	5	1	1	2	5	93	2	888
2020	Internal audit	83	6	3	0	0	1	7	96	0	86
2020	Evaluation	67	12	6	0	0	2	13	93	0	87
2020	Data sciences	81	13	2	0	0	2	2	98	0	84
2020	Policy	78	6	3	1	1	1	10	94	3	367
2020	Project management	76	9	4	2	1	1	7	93	3	794
2020	Other services to the public	61	16	5	3	4	4	6	86	8	357
2020	None of the above	66	12	6	3	2	3	7	88	5	1508
2019	Client contact centre	69	13	4	3	1	3	7	91	5	341
2019	Health care practitioners	71	11	3	2	1	2	10	94	3	413
2019	Federal regulators	63	18	0	0	7	0	12	92	8	30
2019	Compliance, inspection and enforcement	72	7	4	1	2	2	12	92	3	269
2019	Communications or public affairs	75	6	3	1	1	1	14	95	2	233
2019	Access to information and privacy	77	7	2	2	4	3	5	91	7	92
2019	Security	70	15	6	1	3	1	4	89	4	241
2019	Science and technology	76	8	3	1	1	3	8	94	3	944
2019	Library services	77	0	6	2	0	2	13	90	3	46
2019	Legal services	76	9	1	0	0	0	14	98	0	64
2019	Administration and operations	75	8	3	2	2	2	8	92	4	1684
2019	Human resources	77	6	3	1	1	2	11	95	2	1016
2019	Financial management	74	7	3	1	2	2	10	93	3	840
2019	Procurement	72	9	5	2	2	2	8	90	4	752
2019	Real property	72	10	5	2	1	2	9	92	3	717
2019	Materiel management	72	10	5	2	1	2	8	92	3	874
2019	Information management	72	9	4	2	2	4	7	91	5	430
2019	Information technology	78	8	2	1	1	3	7	95	3	801
2019	Internal audit	82	10	0	1	1	0	6	98	2	76
2019	Evaluation	82	10	1	0	0	0	7	99	0	63
2019	Data sciences	78	1	1	4	0	4	11	94	5	64
2019	Policy	84	4	1	0	0	2	8	98	1	261
2019	Project management	77	7	3	1	2	3	7	94	3	730
2019	Other services to the public	66	12	7	2	3	3	8	87	5	369
2019	None of the above	66	10	6	2	3	4	10	88	5	1597

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	20	39	26	7	4	3	1	62	11	369
2020	Health care practitioners	20	39	19	11	8	2	0	61	20	434
2020	Federal regulators	29	49	9	4	6	2	0	80	11	40
2020	Compliance, inspection and enforcement	24	40	15	15	3	2	0	66	19	303
2020	Communications or public affairs	30	44	12	10	2	1	0	75	13	242
2020	Access to information and privacy	33	39	16	7	2	4	0	74	10	99
2020	Security	29	42	9	11	8	1	0	72	19	264
2020	Science and technology	19	44	18	11	6	2	0	65	17	1028
2020	Library services	25	46	13	4	4	8	0	77	9	47
2020	Legal services	29	37	18	6	6	4	0	69	12	51
2020	Administration and operations	29	43	14	7	5	2	0	74	12	1848
2020	Human resources	25	43	18	9	3	2	1	70	12	997
2020	Financial management	30	42	15	8	3	2	0	74	11	986
2020	Procurement	24	41	20	9	4	3	0	67	13	826
2020	Real property	19	43	18	11	6	3	1	64	18	737
2020	Materiel management	24	44	16	9	4	2	0	69	14	896
2020	Information management	30	41	16	8	1	3	0	73	10	442
2020	Information technology	23	45	18	8	3	2	0	70	11	892
2020	Internal audit	28	47	11	7	3	3	0	78	11	86
2020	Evaluation	27	40	16	10	1	6	0	71	12	87
2020	Data sciences	25	55	8	9	1	1	0	82	10	84
2020	Policy	30	43	13	10	1	2	0	75	12	370
2020	Project management	25	46	16	7	3	3	0	74	10	792
2020	Other services to the public	14	39	23	15	8	2	0	54	23	361
2020	None of the above	18	40	21	11	8	2	0	59	19	1508
2019	Client contact centre	18	41	25	7	5	4	0	61	13	337
2019	Health care practitioners	16	38	22	14	7	3	0	56	22	418
2019	Federal regulators	30	41	12	6	10	0	0	71	17	29
2019	Compliance, inspection and enforcement	20	45	16	13	4	1	0	66	18	271
2019	Communications or public affairs	29	49	10	7	2	2	0	80	10	232
2019	Access to information and privacy	28	39	16	9	4	4	0	69	14	93
2019	Security	24	37	16	10	11	2	0	62	22	243
2019	Science and technology	17	44	20	11	6	2	0	62	18	949
2019	Library services	18	41	10	9	8	13	0	69	20	46
2019	Legal services	25	42	18	5	2	9	0	73	8	65
2019	Administration and operations	27	41	16	8	4	3	0	70	13	1690
2019	Human resources	22	45	15	11	3	4	0	69	15	1022
2019	Financial management	25	41	18	8	4	4	1	69	12	845
2019	Procurement	18	40	23	9	6	4	0	61	15	758
2019	Real property	16	43	20	12	7	2	0	60	19	720
2019	Materiel management	21	44	19	8	6	2	0	66	15	884
2019	Information management	24	44	16	7	4	4	0	71	12	433
2019	Information technology	22	45	18	10	3	2	0	68	14	803
2019	Internal audit	23	42	15	5	4	10	0	72	10	78
2019	Evaluation	25	39	23	4	7	1	0	65	11	62
2019	Data sciences	17	47	18	14	3	1	0	65	17	64
2019	Policy	22	44	19	8	3	4	0	69	11	263
2019	Project management	23	43	19	10	3	1	0	67	14	732
2019	Other services to the public	17	35	22	15	8	2	0	54	24	376
2019	None of the above	15	40	20	13	8	3	0	57	22	1615
2018	Client contact centre	17	41	27	8	5	2	1	59	13	266
2018	Health care practitioners	16	36	22	13	11	2	0	53	24	361
2018	Federal regulators	35	43	6	13	3	0	0	78	16	30
2018	Compliance, inspection and enforcement	22	44	18	8	6	2	0	67	15	242
2018	Communications or public affairs	32	43	18	4	2	1	0	75	6	192
2018	Access to information and privacy	21	38	25	3	5	4	4	64	9	72
2018	Security	24	33	26	7	7	2	0	59	15	206
2018	Science and technology	18	37	23	12	8	1	0	56	21	767
2018	Library services	14	29	22	14	9	12	0	49	27	47
2018	Legal services	26	29	16	6	12	4	8	62	20	53
2018	Administration and operations	25	36	22	8	7	2	0	62	15	1340
2018	Human resources	22	38	21	10	6	3	0	62	17	700
2018	Financial management	20	39	23	8	6	3	0	62	14	694
2018	Procurement	16	37	26	10	7	3	0	55	18	644
2018	Real property	13	35	23	13	13	2	0	50	27	525
2018	Materiel management	20	37	22	11	9	2	0	58	20	740
2018	Information management	26	41	21	7	3	2	0	68	10	348
2018	Information technology	18	42	22	9	7	2	0	61	16	655
2018	Internal audit	23	35	31	4	6	2	0	59	10	65
2018	Evaluation	20	39	31	8	0	2	0	60	8	40
2018	Data sciences	15	35	19	16	14	2	0	51	30	54
2018	Policy	31	33	21	7	4	4	0	67	11	195
2018	Project management	20	43	24	7	5	2	0	64	12	540
2018	Other services to the public	16	39	23	11	8	2	0	56	20	302
2018	None of the above	14	32	24	14	13	3	0	48	28	1331
2017	Client contact centre	14	37	27	11	5	5	1	54	18	340
2017	Health care practitioners	17	37	21	13	7	4	2	57	21	404
2017	Federal regulators	31	26	23	0	12	8	0	63	13	26
2017	Compliance, inspection and enforcement	24	33	23	10	8	2	0	58	18	229
2017	Communications or public affairs	34	39	16	6	3	2	0	74	10	180
2017	Access to information and privacy	13	48	20	9	6	3	0	64	16	66
2017	Security	23	45	9	15	6	3	0	70	21	190
2017	Science and technology	19	38	21	13	7	2	0	58	21	934
2017	Library services	24	30	22	13	9	0	2	55	22	45
2017	Legal services	34	39	11	6	2	6	2	79	8	51
2017	Administration and operations	24	39	18	9	6	3	1	65	16	1696
2017	Human resources	26	40	17	8	6	4	0	68	15	686
2017	Financial management	23	41	19	8	6	3	0	66	15	807
2017	Procurement	20	38	22	10	7	2	0	59	18	773
2017	Real property	14	37	23	13	9	3	0	53	23	673
2017	Materiel management	20	38	22	12	5	3	0	60	17	808
2017	Information management	24	41	17	9	6	3	0	67	15	405
2017	Information technology	19	36	22	13	8	3	1	57	21	827
2017	Internal audit	23	42	18	9	6	2	0	66	15	63
2017	Evaluation	32	41	16	2	6	2	2	76	8	56
2017	Data sciences	21	30	18	12	8	10	0	58	22	58
2017	Policy	26	43	15	9	4	1	0	71	13	204
2017	Project management	24	41	18	9	5	3	0	67	14	599
2017	Other services to the public	15	38	21	13	11	2	0	54	25	349
2017	None of the above	16	34	22	13	10	3	0	53	24	1988

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	32	44	15	4	3	1	1	77	7	367
2020	Health care practitioners	32	33	15	12	7	1	0	65	20	431
2020	Federal regulators	44	31	17	2	2	4	0	78	4	41
2020	Compliance, inspection and enforcement	33	38	12	10	4	3	0	74	14	303
2020	Communications or public affairs	38	40	9	7	4	2	0	80	11	242
2020	Access to information and privacy	42	34	15	5	2	3	0	78	7	99
2020	Security	38	38	9	8	5	1	1	78	13	262
2020	Science and technology	31	41	15	7	4	2	0	74	11	1023
2020	Library services	35	38	9	12	2	4	0	76	15	47
2020	Legal services	54	28	4	0	6	8	0	89	7	50
2020	Administration and operations	41	36	13	6	3	1	0	77	10	1844
2020	Human resources	40	38	13	5	3	1	0	80	7	992
2020	Financial management	41	36	12	6	3	2	0	78	9	981
2020	Procurement	36	41	14	6	2	1	0	78	8	823
2020	Real property	28	39	19	7	4	2	0	69	12	739
2020	Materiel management	36	39	15	5	4	1	0	76	9	893
2020	Information management	41	37	12	6	2	2	0	80	8	445
2020	Information technology	39	37	15	5	2	1	0	77	7	884
2020	Internal audit	37	42	10	8	1	1	0	80	9	87
2020	Evaluation	40	42	11	4	2	1	0	83	6	88
2020	Data sciences	47	34	10	6	1	1	0	83	7	84
2020	Policy	36	37	12	11	4	1	0	74	14	369
2020	Project management	37	40	13	7	3	1	0	78	9	791
2020	Other services to the public	25	37	20	11	5	1	0	63	16	361
2020	None of the above	27	36	19	9	5	3	0	66	14	1502
2019	Client contact centre	30	43	16	4	4	2	0	75	8	339
2019	Health care practitioners	26	40	19	7	6	2	0	67	14	417
2019	Federal regulators	39	45	6	3	7	0	0	84	10	30
2019	Compliance, inspection and enforcement	34	37	16	9	4	1	0	72	13	271
2019	Communications or public affairs	39	45	5	8	3	1	0	84	11	232
2019	Access to information and privacy	43	34	10	10	2	1	0	77	12	93
2019	Security	32	38	15	6	8	1	0	70	14	243
2019	Science and technology	25	46	17	7	3	2	0	72	10	949
2019	Library services	35	34	12	8	5	0	6	73	14	46
2019	Legal services	38	40	17	1	1	3	0	80	2	65
2019	Administration and operations	40	36	13	6	4	2	0	77	10	1685
2019	Human resources	38	41	11	6	3	2	0	80	9	1019
2019	Financial management	37	40	14	5	3	2	0	78	8	841
2019	Procurement	29	41	18	7	3	2	0	72	10	752
2019	Real property	26	41	19	7	5	2	0	69	12	720
2019	Materiel management	33	38	16	7	3	2	0	73	11	881
2019	Information management	41	40	11	4	3	2	0	82	7	431
2019	Information technology	34	42	15	5	2	2	0	77	8	798
2019	Internal audit	47	33	9	5	5	1	0	81	10	76
2019	Evaluation	37	42	7	8	6	0	0	79	14	62
2019	Data sciences	31	40	14	9	7	0	0	71	15	65
2019	Policy	31	39	14	10	4	3	0	72	14	263
2019	Project management	36	41	12	7	3	1	0	78	10	728
2019	Other services to the public	29	35	17	9	8	2	0	65	17	373
2019	None of the above	23	38	21	8	6	3	0	63	15	1607
2018	Client contact centre	33	50	9	5	2	1	0	84	7	261
2018	Health care practitioners	35	34	18	7	5	1	0	70	12	352
2018	Federal regulators	49	31	5	0	12	3	0	82	13	30
2018	Compliance, inspection and enforcement	37	42	12	5	3	1	0	80	8	244
2018	Communications or public affairs	47	39	11	2	0	1	0	87	2	191
2018	Access to information and privacy	39	41	8	8	3	1	0	81	11	72
2018	Security	38	39	14	5	4	0	1	78	8	206
2018	Science and technology	32	39	17	7	3	1	0	73	10	767
2018	Library services	25	43	10	15	3	3	0	71	19	47
2018	Legal services	45	40	8	2	3	2	0	86	5	54
2018	Administration and operations	43	37	12	5	2	1	0	81	7	1345
2018	Human resources	41	40	10	6	2	1	0	82	8	703
2018	Financial management	38	42	12	3	3	1	0	81	7	688
2018	Procurement	33	42	16	6	1	2	0	76	8	641
2018	Real property	26	41	21	5	5	2	0	68	10	531
2018	Materiel management	34	39	17	6	4	0	0	73	9	741
2018	Information management	48	33	10	4	3	2	0	82	7	346
2018	Information technology	40	37	13	5	2	2	0	79	7	654
2018	Internal audit	40	38	12	4	6	0	0	78	10	64
2018	Evaluation	43	38	12	5	2	0	0	81	7	40
2018	Data sciences	30	27	28	14	2	0	0	57	16	54
2018	Policy	31	47	13	7	1	1	0	79	8	196
2018	Project management	41	37	15	3	2	1	0	79	5	542
2018	Other services to the public	33	36	20	5	5	1	1	69	10	302
2018	None of the above	28	37	19	8	6	1	0	66	15	1330
2017	Client contact centre	30	46	15	5	1	3	0	78	6	341
2017	Health care practitioners	35	44	12	4	3	2	0	80	8	402
2017	Federal regulators	49	28	14	5	0	3	0	80	5	26
2017	Compliance, inspection and enforcement	31	42	14	8	2	2	0	76	10	229
2017	Communications or public affairs	43	41	7	6	1	1	0	85	8	181
2017	Access to information and privacy	32	40	11	11	5	2	0	73	16	66
2017	Security	34	44	13	4	2	1	1	80	6	188
2017	Science and technology	29	45	16	6	2	2	0	75	9	930
2017	Library services	46	22	15	16	0	0	0	68	16	45
2017	Legal services	43	37	10	4	0	6	0	85	4	51
2017	Administration and operations	40	38	12	5	3	1	0	79	8	1692
2017	Human resources	38	46	10	3	2	1	0	85	5	683
2017	Financial management	41	39	11	4	4	1	0	80	9	805
2017	Procurement	32	44	16	5	2	2	0	77	7	766
2017	Real property	26	44	16	7	4	2	1	72	11	672
2017	Materiel management	34	42	14	6	2	2	0	78	8	804
2017	Information management	42	38	10	4	3	1	1	82	7	403
2017	Information technology	38	40	13	5	2	2	0	80	7	826
2017	Internal audit	28	46	8	10	8	0	0	75	18	63
2017	Evaluation	52	24	12	7	3	2	0	77	11	56
2017	Data sciences	27	39	10	12	6	7	0	70	19	58
2017	Policy	35	41	15	7	2	0	0	76	9	204
2017	Project management	37	42	14	5	2	1	0	79	7	598
2017	Other services to the public	30	42	18	5	5	1	0	72	10	345
2017	None of the above	28	36	21	8	4	2	1	66	13	1986
2014	Client contact centre	24	43	22	6	3	2	1	69	9	478
2014	Health care practitioners	40	34	13	7	3	2	0	76	11	501
2014	Federal regulators	37	39	18	4	0	2	0	77	4	44
2014	Compliance, inspection and enforcement	35	37	17	5	4	2	0	73	9	376
2014	Communications or public affairs	37	40	12	8	2	1	0	78	10	211
2014	Access to information and privacy	38	33	16	2	5	4	1	74	8	79
2014	Security	41	36	15	5	1	2	0	78	6	207
2014	Science and technology	32	41	14	7	3	3	0	75	11	1246
2014	Library services	35	43	14	3	5	0	0	78	8	60
2014	Legal services	49	31	8	7	3	0	2	81	10	59
2014	Administration and operations	40	36	14	5	2	2	0	78	7	2242
2014	Human resources	41	38	11	5	3	2	0	81	8	849
2014	Financial management	37	39	13	5	3	3	0	79	8	859
2014	Procurement	32	43	14	5	3	3	0	77	9	926
2014	Real property	34	42	15	3	3	2	0	78	6	448
2014	Materiel management	35	37	14	7	4	2	0	74	11	1017
2014	Information management	39	36	15	5	3	2	0	77	8	588
2014	Information technology	36	37	14	5	3	4	0	77	8	1018
2014	Internal audit	44	35	8	7	6	0	0	80	12	90
2014	Evaluation	34	35	14	9	5	3	0	72	14	64
2014	Other services to the public	29	36	19	8	4	2	1	67	12	648
2014	None of the above	29	37	19	7	5	3	1	68	12	2571

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	36	39	17	2	1	5	0	79	3	369
2020	Health care practitioners	38	32	17	4	5	3	0	73	10	433
2020	Federal regulators	47	29	17	2	0	4	0	80	2	41
2020	Compliance, inspection and enforcement	36	33	19	5	2	5	0	72	8	304
2020	Communications or public affairs	37	39	13	6	0	4	0	80	7	242
2020	Access to information and privacy	45	31	13	3	3	4	1	80	6	97
2020	Security	43	31	11	8	6	1	1	75	14	263
2020	Science and technology	33	36	16	6	4	5	1	73	10	1027
2020	Library services	40	39	11	4	2	4	0	82	6	47
2020	Legal services	62	15	6	0	4	12	0	88	5	50
2020	Administration and operations	44	31	14	4	3	3	0	78	8	1846
2020	Human resources	45	35	12	4	2	3	0	82	6	998
2020	Financial management	42	35	14	4	2	3	0	80	6	984
2020	Procurement	39	38	13	4	2	3	1	80	7	829
2020	Real property	33	33	23	4	3	3	1	69	7	737
2020	Materiel management	41	30	18	5	3	2	1	73	8	895
2020	Information management	43	33	15	4	2	3	0	78	6	442
2020	Information technology	39	35	15	3	3	4	1	78	6	886
2020	Internal audit	48	36	11	2	1	1	0	85	3	87
2020	Evaluation	33	32	22	5	3	6	0	69	8	88
2020	Data sciences	47	31	11	6	1	5	0	82	7	84
2020	Policy	35	40	14	6	2	3	1	78	8	370
2020	Project management	38	36	16	4	2	3	1	77	6	794
2020	Other services to the public	30	32	22	8	4	3	0	65	12	361
2020	None of the above	31	34	20	5	5	4	1	69	10	1507
2019	Client contact centre	34	40	15	5	3	3	0	76	8	336
2019	Health care practitioners	37	35	16	6	3	3	0	74	9	414
2019	Federal regulators	39	35	16	3	0	7	0	80	4	30
2019	Compliance, inspection and enforcement	35	34	20	5	3	2	1	71	9	268
2019	Communications or public affairs	43	37	12	3	2	2	0	82	6	232
2019	Access to information and privacy	41	35	17	1	2	2	1	79	3	93
2019	Security	38	35	13	6	7	3	0	74	13	242
2019	Science and technology	31	38	19	5	3	3	0	72	8	948
2019	Library services	35	39	10	6	2	2	6	80	9	46
2019	Legal services	39	38	16	1	0	6	0	82	1	65
2019	Administration and operations	44	32	14	4	3	2	1	78	7	1686
2019	Human resources	46	33	11	5	2	3	0	82	7	1015
2019	Financial management	42	35	13	4	2	3	0	80	6	843
2019	Procurement	36	36	18	5	2	3	0	75	7	754
2019	Real property	29	37	23	3	4	3	1	69	7	717
2019	Materiel management	39	33	18	4	3	3	1	75	6	881
2019	Information management	45	34	13	3	2	3	1	82	5	431
2019	Information technology	41	37	14	3	2	3	0	81	5	802
2019	Internal audit	42	37	17	3	0	0	0	80	3	78
2019	Evaluation	35	37	13	1	12	1	0	73	13	63
2019	Data sciences	36	42	11	8	1	0	1	79	10	64
2019	Policy	36	37	14	5	4	4	0	76	10	261
2019	Project management	39	34	16	6	2	3	1	76	8	726
2019	Other services to the public	35	30	21	5	6	2	0	67	11	376
2019	None of the above	27	33	23	5	5	5	1	65	10	1612
2018	Client contact centre	34	44	12	4	2	3	0	82	6	262
2018	Health care practitioners	40	32	17	6	3	2	0	73	10	355
2018	Federal regulators	45	34	3	3	7	8	0	86	11	30
2018	Compliance, inspection and enforcement	39	37	14	4	5	1	0	77	9	244
2018	Communications or public affairs	49	36	11	1	0	2	0	87	1	191
2018	Access to information and privacy	48	29	13	4	1	4	0	80	6	72
2018	Security	40	31	17	5	2	4	1	75	7	206
2018	Science and technology	35	37	18	5	2	4	0	74	7	766
2018	Library services	27	34	26	6	0	7	0	66	6	47
2018	Legal services	46	36	9	2	4	2	2	85	6	52
2018	Administration and operations	44	34	13	4	2	2	1	80	6	1346
2018	Human resources	43	36	13	5	2	2	0	80	7	701
2018	Financial management	39	36	16	2	3	3	0	78	5	685
2018	Procurement	36	37	18	3	2	3	0	76	6	640
2018	Real property	29	37	22	5	4	2	1	68	10	532
2018	Materiel management	36	36	19	3	3	2	1	74	7	744
2018	Information management	49	30	13	3	2	3	0	82	5	345
2018	Information technology	41	35	16	3	2	3	0	78	5	658
2018	Internal audit	41	42	9	1	7	0	0	82	9	64
2018	Evaluation	40	43	8	3	6	0	0	83	9	40
2018	Data sciences	29	32	26	5	2	7	0	65	7	54
2018	Policy	32	40	18	5	1	4	0	75	7	195
2018	Project management	39	38	16	3	1	2	0	79	5	542
2018	Other services to the public	32	35	23	5	4	1	0	68	9	302
2018	None of the above	30	36	20	4	6	3	0	68	11	1328
2017	Client contact centre	26	43	16	4	2	4	3	75	7	339
2017	Health care practitioners	39	34	18	3	2	3	0	75	6	404
2017	Federal regulators	38	29	25	5	0	3	0	69	5	26
2017	Compliance, inspection and enforcement	36	35	20	4	2	2	0	73	6	228
2017	Communications or public affairs	47	35	10	2	4	3	0	85	5	181
2017	Access to information and privacy	37	41	11	5	3	3	0	81	8	66
2017	Security	34	40	18	3	1	2	1	76	5	191
2017	Science and technology	31	38	19	4	2	6	1	74	6	932
2017	Library services	34	37	20	3	2	2	2	74	5	44
2017	Legal services	51	21	20	4	0	4	0	75	4	51
2017	Administration and operations	41	33	15	4	4	3	1	76	8	1694
2017	Human resources	40	39	11	5	1	3	0	82	6	684
2017	Financial management	40	35	14	4	4	3	0	78	8	808
2017	Procurement	35	38	18	4	3	2	0	74	7	769
2017	Real property	26	35	22	6	6	4	1	65	12	673
2017	Materiel management	33	38	17	4	3	3	1	74	8	805
2017	Information management	38	37	13	4	2	4	1	79	7	405
2017	Information technology	35	38	16	4	2	4	0	76	7	827
2017	Internal audit	37	32	15	9	2	6	0	73	11	63
2017	Evaluation	52	19	13	4	4	5	4	77	8	56
2017	Data sciences	38	30	19	3	2	7	2	74	5	58
2017	Policy	44	33	13	3	1	7	0	82	4	204
2017	Project management	37	41	14	3	2	3	0	80	6	596
2017	Other services to the public	32	34	19	6	5	2	1	69	12	349
2017	None of the above	29	32	23	6	5	4	1	65	11	1988
2014	Client contact centre	27	42	20	4	2	2	2	72	6	478
2014	Health care practitioners	44	30	13	4	3	5	1	79	7	501
2014	Federal regulators	41	40	13	4	2	0	0	81	6	44
2014	Compliance, inspection and enforcement	36	34	20	4	3	2	1	72	8	376
2014	Communications or public affairs	41	37	14	4	1	4	0	81	5	211
2014	Access to information and privacy	36	36	13	4	5	5	1	77	10	79
2014	Security	44	35	15	4	1	2	0	80	5	207
2014	Science and technology	31	40	17	3	2	7	1	76	6	1245
2014	Library services	34	42	15	2	5	1	0	77	7	60
2014	Legal services	44	32	8	3	3	7	2	84	7	59
2014	Administration and operations	41	34	15	4	2	3	1	78	6	2245
2014	Human resources	41	37	12	3	3	3	1	82	6	848
2014	Financial management	41	36	14	3	2	4	1	80	6	859
2014	Procurement	34	41	14	3	2	4	0	79	6	927
2014	Real property	33	40	17	3	3	4	0	76	6	448
2014	Materiel management	36	37	17	4	3	3	1	75	8	1017
2014	Information management	44	32	16	3	3	3	0	78	6	589
2014	Information technology	38	35	16	3	2	5	1	78	6	1018
2014	Internal audit	47	30	10	6	6	1	1	79	11	90
2014	Evaluation	35	33	17	1	6	7	0	74	8	64
2014	Other services to the public	30	38	18	6	4	3	2	71	10	647
2014	None of the above	29	35	19	5	4	6	1	70	10	2570

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	36	42	13	1	1	6	1	84	2	369
2020	Health care practitioners	36	26	20	7	5	5	0	66	12	432
2020	Federal regulators	50	29	13	2	2	4	0	82	5	41
2020	Compliance, inspection and enforcement	40	34	15	4	3	4	1	78	7	305
2020	Communications or public affairs	37	39	12	7	1	2	1	79	8	242
2020	Access to information and privacy	48	29	15	3	4	2	0	78	7	98
2020	Security	41	31	14	8	2	4	1	75	10	264
2020	Science and technology	31	34	19	6	3	7	1	70	9	1028
2020	Library services	42	31	15	2	0	10	0	81	2	47
2020	Legal services	65	13	14	0	0	6	2	85	0	51
2020	Administration and operations	44	31	14	4	3	3	0	78	7	1846
2020	Human resources	43	36	14	3	2	3	0	81	4	1002
2020	Financial management	43	32	15	4	2	4	0	79	6	988
2020	Procurement	41	35	13	4	2	4	1	80	6	826
2020	Real property	35	30	23	5	2	3	1	67	8	737
2020	Materiel management	41	32	17	4	2	3	1	76	6	898
2020	Information management	40	32	14	5	1	6	1	78	6	445
2020	Information technology	44	32	15	3	2	3	1	79	5	891
2020	Internal audit	50	29	12	5	0	3	0	82	5	87
2020	Evaluation	34	33	13	7	3	11	1	75	11	87
2020	Data sciences	42	36	12	7	2	1	0	79	9	84
2020	Policy	37	36	16	5	2	3	0	76	7	367
2020	Project management	41	35	13	3	3	4	1	81	6	794
2020	Other services to the public	33	29	25	6	2	4	0	65	9	361
2020	None of the above	34	32	20	5	4	4	2	69	9	1509

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	39	11	3	3	2	1	83	6	368
2020	Health care practitioners	45	32	9	4	7	2	0	79	12	427
2020	Federal regulators	50	26	11	4	6	2	0	78	11	40
2020	Compliance, inspection and enforcement	44	33	10	6	3	3	1	80	9	303
2020	Communications or public affairs	47	34	7	5	2	4	1	85	7	241
2020	Access to information and privacy	42	38	6	3	6	3	2	84	9	98
2020	Security	50	28	7	6	4	3	1	82	10	264
2020	Science and technology	43	31	11	6	4	4	2	77	11	1029
2020	Library services	50	32	6	5	4	2	0	84	9	47
2020	Legal services	60	20	12	2	2	4	0	83	4	50
2020	Administration and operations	52	28	8	4	4	2	1	84	8	1847
2020	Human resources	50	30	9	5	3	2	2	83	8	1000
2020	Financial management	47	28	11	6	3	3	2	79	9	986
2020	Procurement	43	34	13	5	3	2	1	79	8	825
2020	Real property	40	33	15	4	4	2	1	76	8	738
2020	Materiel management	46	31	14	3	3	3	1	79	7	895
2020	Information management	51	29	10	4	3	2	1	83	7	443
2020	Information technology	45	32	11	3	3	3	2	81	7	885
2020	Internal audit	51	34	6	1	5	3	0	88	6	87
2020	Evaluation	41	25	21	6	3	5	1	69	9	88
2020	Data sciences	44	40	5	6	1	2	3	88	7	84
2020	Policy	52	29	7	5	2	3	2	85	7	367
2020	Project management	48	32	8	4	4	2	1	83	8	792
2020	Other services to the public	41	28	19	6	3	3	0	71	9	357
2020	None of the above	40	31	15	5	4	3	1	74	10	1508

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	50	36	9	2	2	0	0	87	4	367
2020	Health care practitioners	49	29	10	7	4	0	0	79	12	432
2020	Federal regulators	55	29	5	11	0	0	0	84	11	39
2020	Compliance, inspection and enforcement	49	33	9	6	2	0	0	82	9	302
2020	Communications or public affairs	61	30	5	2	2	0	0	91	4	242
2020	Access to information and privacy	61	27	7	4	2	0	0	87	6	99
2020	Security	48	34	5	7	6	0	0	82	13	263
2020	Science and technology	47	35	11	4	3	0	0	82	7	1025
2020	Library services	56	35	4	2	2	2	0	92	4	47
2020	Legal services	67	19	8	2	4	0	0	86	6	51
2020	Administration and operations	58	28	7	4	3	0	0	86	7	1850
2020	Human resources	57	32	6	3	2	0	0	90	5	997
2020	Financial management	55	33	6	4	2	0	0	88	6	986
2020	Procurement	51	35	8	4	2	0	0	86	6	827
2020	Real property	43	35	11	7	3	0	0	78	10	740
2020	Materiel management	49	35	9	5	3	0	0	84	7	895
2020	Information management	57	29	7	5	2	0	0	87	7	444
2020	Information technology	51	34	10	3	2	0	0	85	5	887
2020	Internal audit	57	35	6	0	2	0	0	92	2	87
2020	Evaluation	57	35	6	1	1	0	0	92	2	88
2020	Data sciences	60	31	5	2	2	0	0	91	4	84
2020	Policy	60	31	6	2	2	0	0	90	4	367
2020	Project management	57	31	6	4	2	0	0	88	5	786
2020	Other services to the public	40	38	9	8	5	0	0	78	13	360
2020	None of the above	41	37	10	8	4	0	0	78	12	1504
2019	Client contact centre	43	39	10	4	3	0	0	83	7	340
2019	Health care practitioners	44	40	7	4	4	0	0	85	8	420
2019	Federal regulators	47	32	11	10	0	0	0	79	10	30
2019	Compliance, inspection and enforcement	44	37	8	9	3	0	0	81	12	271
2019	Communications or public affairs	60	30	5	3	2	0	0	90	5	232
2019	Access to information and privacy	52	31	7	9	1	0	0	83	10	93
2019	Security	43	32	10	5	9	0	0	75	15	242
2019	Science and technology	40	39	12	5	3	0	0	79	8	948
2019	Library services	52	42	2	2	2	0	0	93	4	46
2019	Legal services	53	32	14	1	0	0	0	85	1	65
2019	Administration and operations	54	32	8	4	3	0	0	86	6	1687
2019	Human resources	54	32	8	3	3	0	0	86	6	1013
2019	Financial management	51	35	8	3	2	0	0	86	5	849
2019	Procurement	46	39	9	5	2	0	0	84	7	756
2019	Real property	37	39	13	6	5	0	0	76	11	720
2019	Materiel management	47	34	10	5	4	0	0	81	9	882
2019	Information management	52	33	10	3	2	0	0	85	6	431
2019	Information technology	48	37	9	3	2	0	0	85	6	800
2019	Internal audit	51	41	7	0	1	0	0	92	1	78
2019	Evaluation	48	34	11	1	5	0	0	83	6	61
2019	Data sciences	41	38	9	8	3	0	0	79	11	65
2019	Policy	52	36	6	4	2	0	0	88	6	262
2019	Project management	48	36	9	4	3	1	0	84	7	731
2019	Other services to the public	36	35	12	12	5	0	0	71	17	375
2019	None of the above	35	37	14	7	6	0	0	73	13	1615
2018	Client contact centre	38	47	10	3	3	0	0	85	5	261
2018	Health care practitioners	43	35	11	6	5	0	0	78	11	352
2018	Federal regulators	74	17	0	0	9	0	0	91	9	30
2018	Compliance, inspection and enforcement	43	41	8	3	4	0	1	84	7	244
2018	Communications or public affairs	52	40	6	1	0	0	0	92	2	191
2018	Access to information and privacy	50	42	4	3	1	0	0	92	4	72
2018	Security	41	43	10	4	2	0	0	84	6	207
2018	Science and technology	40	40	11	5	4	0	0	80	9	763
2018	Library services	44	40	13	3	0	0	0	84	3	47
2018	Legal services	56	30	5	3	5	0	0	86	8	54
2018	Administration and operations	53	32	9	4	3	0	0	85	6	1345
2018	Human resources	50	33	9	4	3	0	0	84	7	703
2018	Financial management	47	39	7	4	3	0	0	86	7	687
2018	Procurement	42	39	11	6	2	0	0	81	8	642
2018	Real property	32	38	16	8	6	0	0	70	14	532
2018	Materiel management	41	39	10	4	5	0	0	81	9	742
2018	Information management	51	35	7	5	2	1	0	86	7	344
2018	Information technology	47	37	10	3	3	0	0	84	6	658
2018	Internal audit	52	30	10	3	4	0	0	83	7	64
2018	Evaluation	52	39	6	2	1	0	0	91	3	40
2018	Data sciences	39	33	14	9	5	0	0	72	14	54
2018	Policy	53	35	6	5	2	0	0	88	6	195
2018	Project management	49	37	7	3	4	0	0	86	7	541
2018	Other services to the public	35	43	9	7	6	1	0	78	13	301
2018	None of the above	34	36	14	8	7	0	0	71	15	1329
2017	Client contact centre	35	47	12	3	1	1	0	84	4	341
2017	Health care practitioners	43	41	7	5	3	0	0	84	9	403
2017	Federal regulators	59	22	16	3	0	0	0	81	3	26
2017	Compliance, inspection and enforcement	40	38	11	8	4	0	0	78	11	229
2017	Communications or public affairs	53	36	8	2	1	0	0	89	3	181
2017	Access to information and privacy	40	40	8	6	6	0	0	80	12	66
2017	Security	48	37	8	4	3	0	0	85	7	191
2017	Science and technology	40	39	12	6	3	0	0	79	9	932
2017	Library services	57	28	12	4	0	0	0	84	4	45
2017	Legal services	52	32	12	4	0	0	0	84	4	51
2017	Administration and operations	48	35	8	5	3	0	0	83	9	1695
2017	Human resources	48	38	6	5	2	0	0	87	7	685
2017	Financial management	47	37	8	5	3	0	0	83	9	804
2017	Procurement	43	43	7	4	3	0	0	86	7	768
2017	Real property	33	42	12	6	7	0	0	74	13	672
2017	Materiel management	43	40	9	5	4	0	0	82	8	807
2017	Information management	47	37	9	4	3	0	0	84	7	404
2017	Information technology	43	39	9	5	3	0	0	83	8	826
2017	Internal audit	49	31	9	9	2	0	0	81	10	63
2017	Evaluation	59	26	6	4	5	0	0	85	9	56
2017	Data sciences	47	27	8	5	11	2	0	75	16	58
2017	Policy	56	32	8	2	2	0	0	88	4	203
2017	Project management	46	39	8	5	2	0	0	85	7	599
2017	Other services to the public	34	44	9	7	6	1	0	78	13	345
2017	None of the above	34	40	13	7	5	0	0	75	12	1985
2014	Client contact centre	32	43	15	5	4	0	0	76	9	478
2014	Health care practitioners	50	32	9	6	3	0	0	83	9	500
2014	Federal regulators	42	44	4	4	3	3	0	88	8	44
2014	Compliance, inspection and enforcement	40	38	12	6	3	0	0	78	10	375
2014	Communications or public affairs	45	38	9	5	4	0	0	83	9	211
2014	Access to information and privacy	44	42	6	5	3	0	0	86	8	79
2014	Security	43	36	13	6	2	0	0	79	8	207
2014	Science and technology	36	42	11	8	4	0	0	77	12	1247
2014	Library services	49	28	16	2	5	0	0	77	7	60
2014	Legal services	51	36	5	5	3	0	0	87	8	59
2014	Administration and operations	49	35	8	5	3	0	0	84	7	2243
2014	Human resources	48	37	8	5	2	0	0	85	7	847
2014	Financial management	46	38	10	4	3	0	0	84	6	858
2014	Procurement	38	45	10	4	3	0	0	83	7	925
2014	Real property	41	39	11	6	4	0	0	80	10	448
2014	Materiel management	42	37	10	5	4	1	0	80	10	1014
2014	Information management	47	34	11	5	2	1	0	82	7	589
2014	Information technology	42	40	10	5	3	0	0	82	8	1018
2014	Internal audit	49	35	6	6	4	0	0	84	10	90
2014	Evaluation	41	36	9	9	3	2	0	78	13	64
2014	Other services to the public	33	39	14	9	6	0	0	72	14	647
2014	None of the above	34	37	14	8	6	1	0	72	14	2570

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	34	15	4	5	1	0	75	9	370
2020	Health care practitioners	36	30	15	11	9	0	0	65	20	431
2020	Federal regulators	47	33	9	4	6	0	0	80	10	40
2020	Compliance, inspection and enforcement	44	27	13	10	7	1	0	71	16	301
2020	Communications or public affairs	43	36	12	5	2	0	0	80	8	238
2020	Access to information and privacy	47	29	17	5	2	0	0	76	7	98
2020	Security	42	32	8	9	9	0	0	74	18	264
2020	Science and technology	33	35	17	9	5	0	0	69	14	1024
2020	Library services	43	30	14	7	4	2	0	74	11	47
2020	Legal services	62	17	10	6	4	0	0	80	10	50
2020	Administration and operations	48	29	11	7	4	0	0	77	12	1848
2020	Human resources	45	30	13	7	5	0	0	76	11	1002
2020	Financial management	47	32	12	6	4	0	0	79	10	987
2020	Procurement	42	32	14	7	5	0	0	74	12	823
2020	Real property	35	31	17	11	7	0	0	66	17	740
2020	Materiel management	41	33	13	6	6	0	0	74	12	896
2020	Information management	45	31	12	8	4	0	0	77	11	444
2020	Information technology	40	31	15	8	5	0	0	72	13	890
2020	Internal audit	46	31	14	7	2	0	0	77	9	86
2020	Evaluation	38	43	14	6	0	0	0	81	6	86
2020	Data sciences	43	28	19	9	2	0	0	71	11	84
2020	Policy	46	35	10	6	2	1	0	82	8	368
2020	Project management	46	33	12	5	4	0	0	79	9	791
2020	Other services to the public	30	37	17	10	7	0	0	67	16	358
2020	None of the above	34	33	15	9	7	0	0	68	17	1504
2019	Client contact centre	35	36	16	7	4	0	0	72	12	341
2019	Health care practitioners	33	36	15	8	7	1	0	70	15	419
2019	Federal regulators	41	35	11	3	10	0	0	76	13	30
2019	Compliance, inspection and enforcement	34	36	15	7	8	0	0	70	15	270
2019	Communications or public affairs	52	28	7	6	4	2	0	82	11	232
2019	Access to information and privacy	40	30	14	6	9	0	0	70	15	93
2019	Security	37	28	14	6	15	1	0	65	20	243
2019	Science and technology	28	35	19	10	8	0	0	62	18	949
2019	Library services	46	27	10	10	6	0	0	74	16	45
2019	Legal services	47	32	7	11	3	0	0	79	14	65
2019	Administration and operations	45	31	13	6	5	0	0	76	11	1685
2019	Human resources	43	32	13	7	5	0	0	75	12	1017
2019	Financial management	41	35	14	6	4	1	0	76	10	844
2019	Procurement	40	32	15	7	5	0	0	73	12	753
2019	Real property	29	35	15	11	9	0	0	65	20	719
2019	Materiel management	39	31	16	9	5	0	0	71	14	879
2019	Information management	43	32	13	7	6	0	0	74	12	432
2019	Information technology	36	32	18	8	5	1	0	69	13	801
2019	Internal audit	42	35	15	7	1	0	0	77	8	77
2019	Evaluation	34	42	15	7	1	0	0	76	9	62
2019	Data sciences	29	32	16	12	9	1	0	62	21	63
2019	Policy	45	31	15	5	4	0	0	76	9	263
2019	Project management	40	34	13	8	4	1	0	75	13	731
2019	Other services to the public	32	30	17	12	9	0	0	62	21	374
2019	None of the above	30	33	20	8	8	0	0	64	17	1608
2018	Client contact centre	32	37	20	4	6	0	0	70	10	263
2018	Health care practitioners	34	31	16	13	6	0	0	65	19	351
2018	Federal regulators	58	30	0	3	9	0	0	88	12	30
2018	Compliance, inspection and enforcement	32	38	14	9	6	0	0	71	15	244
2018	Communications or public affairs	47	34	11	5	1	1	0	82	7	190
2018	Access to information and privacy	35	39	14	8	4	0	0	74	12	71
2018	Security	39	33	15	6	6	0	0	72	12	207
2018	Science and technology	28	32	20	11	8	0	0	61	19	763
2018	Library services	27	36	23	4	7	3	0	65	12	47
2018	Legal services	45	33	5	8	9	0	0	78	17	54
2018	Administration and operations	42	29	16	8	5	0	0	71	13	1345
2018	Human resources	40	29	16	7	7	0	0	70	14	702
2018	Financial management	38	34	15	7	5	1	0	73	11	690
2018	Procurement	37	33	19	6	5	1	0	70	11	641
2018	Real property	27	28	22	12	11	0	0	55	23	531
2018	Materiel management	33	32	19	8	7	1	0	66	15	743
2018	Information management	43	29	14	8	4	0	0	73	13	347
2018	Information technology	35	34	18	7	6	1	0	69	14	657
2018	Internal audit	35	33	23	3	6	0	0	68	9	64
2018	Evaluation	39	44	14	2	1	0	0	83	3	40
2018	Data sciences	22	29	24	14	11	0	0	51	25	53
2018	Policy	43	32	16	6	3	0	0	75	9	196
2018	Project management	38	34	17	5	6	0	0	72	11	542
2018	Other services to the public	31	34	22	6	8	0	0	64	13	301
2018	None of the above	29	30	20	10	9	1	0	60	20	1333
2017	Client contact centre	29	43	17	5	4	2	0	74	9	339
2017	Health care practitioners	37	36	15	7	6	0	0	72	13	401
2017	Federal regulators	56	20	19	5	0	0	0	76	5	26
2017	Compliance, inspection and enforcement	28	37	16	10	9	0	0	66	19	228
2017	Communications or public affairs	47	33	11	5	4	0	0	80	9	181
2017	Access to information and privacy	31	38	11	11	9	0	0	69	20	66
2017	Security	41	32	13	7	7	0	0	73	14	190
2017	Science and technology	28	33	20	10	7	1	0	62	18	932
2017	Library services	41	25	21	9	4	0	0	66	13	45
2017	Legal services	52	17	16	12	2	2	0	70	14	51
2017	Administration and operations	40	32	13	8	6	0	0	72	14	1694
2017	Human resources	37	37	13	7	5	1	0	75	12	682
2017	Financial management	38	32	14	8	6	0	0	71	15	804
2017	Procurement	36	36	17	7	4	0	0	72	11	766
2017	Real property	24	33	19	14	10	0	0	58	24	672
2017	Materiel management	34	33	18	9	6	0	0	67	14	806
2017	Information management	37	34	16	6	6	1	0	72	12	403
2017	Information technology	35	31	19	10	5	0	0	65	16	824
2017	Internal audit	37	34	13	9	6	0	0	72	15	63
2017	Evaluation	47	35	9	2	7	0	0	82	9	56
2017	Data sciences	35	28	12	14	10	2	0	64	24	57
2017	Policy	47	29	14	5	4	0	0	76	10	204
2017	Project management	38	34	16	8	5	0	0	72	12	599
2017	Other services to the public	29	34	17	11	9	1	0	63	20	346
2017	None of the above	29	32	19	10	8	1	0	62	19	1988
2014	Client contact centre	22	41	23	8	6	0	0	64	14	478
2014	Health care practitioners	36	34	14	8	7	1	0	70	16	502
2014	Federal regulators	33	41	6	10	9	0	0	74	20	44
2014	Compliance, inspection and enforcement	26	33	17	14	9	0	0	60	23	375
2014	Communications or public affairs	27	42	17	9	5	0	0	69	14	211
2014	Access to information and privacy	26	50	14	5	4	0	1	77	9	79
2014	Security	30	40	13	10	6	1	0	70	16	207
2014	Science and technology	23	36	18	13	10	0	0	59	23	1246
2014	Library services	26	36	23	8	6	0	0	63	14	60
2014	Legal services	37	36	14	2	8	3	0	75	10	59
2014	Administration and operations	33	35	15	9	6	1	0	69	16	2245
2014	Human resources	31	37	16	9	6	0	0	69	15	849
2014	Financial management	33	37	15	8	6	1	0	70	14	859
2014	Procurement	27	42	17	8	5	1	0	70	13	928
2014	Real property	26	35	18	13	7	0	0	62	20	449
2014	Materiel management	27	38	15	10	10	1	0	66	20	1016
2014	Information management	29	38	16	11	6	1	0	67	17	589
2014	Information technology	27	36	18	10	8	1	0	64	18	1018
2014	Internal audit	39	30	17	12	2	0	0	69	15	90
2014	Evaluation	31	32	17	13	4	2	0	65	18	64
2014	Other services to the public	25	33	17	12	12	0	0	58	24	647
2014	None of the above	24	35	17	12	11	1	0	60	23	2572

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	40	36	13	6	4	0	0	76	10	368
2020	Health care practitioners	34	33	13	12	7	0	0	67	20	431
2020	Federal regulators	48	39	2	4	6	0	0	87	11	40
2020	Compliance, inspection and enforcement	41	29	13	14	3	0	0	70	17	304
2020	Communications or public affairs	43	36	11	6	4	0	0	79	10	238
2020	Access to information and privacy	53	27	15	4	1	0	0	80	5	97
2020	Security	39	36	9	9	8	0	0	74	17	262
2020	Science and technology	31	37	17	10	5	0	0	69	15	1026
2020	Library services	42	26	14	12	4	2	0	70	16	46
2020	Legal services	59	25	8	4	4	0	0	84	8	51
2020	Administration and operations	47	31	11	7	4	0	0	78	11	1837
2020	Human resources	44	32	11	8	4	0	0	77	11	996
2020	Financial management	45	34	11	7	3	0	0	79	10	980
2020	Procurement	41	36	12	7	4	0	0	77	11	820
2020	Real property	31	33	17	12	7	0	0	64	19	735
2020	Materiel management	37	38	13	7	4	0	0	75	12	892
2020	Information management	44	34	12	7	3	0	0	78	10	445
2020	Information technology	40	32	16	7	5	0	0	72	12	880
2020	Internal audit	47	32	14	5	2	0	0	79	7	86
2020	Evaluation	40	40	13	5	1	1	0	81	6	88
2020	Data sciences	38	38	12	10	3	0	0	75	13	84
2020	Policy	47	35	10	5	3	0	0	82	8	366
2020	Project management	44	35	11	6	5	0	0	79	10	790
2020	Other services to the public	28	40	15	9	7	0	0	69	16	358
2020	None of the above	31	35	17	9	7	0	0	66	16	1494
2019	Client contact centre	32	41	14	7	5	0	0	74	13	339
2019	Health care practitioners	30	41	15	8	6	0	0	71	14	416
2019	Federal regulators	39	35	16	3	7	0	0	74	10	30
2019	Compliance, inspection and enforcement	32	39	15	9	6	0	0	70	15	270
2019	Communications or public affairs	50	31	10	5	3	0	0	82	8	231
2019	Access to information and privacy	40	31	13	7	9	0	0	70	16	92
2019	Security	37	29	15	6	13	0	0	66	19	241
2019	Science and technology	26	36	19	12	6	0	0	63	19	941
2019	Library services	45	27	17	5	6	0	0	72	11	46
2019	Legal services	48	30	16	6	0	0	0	77	6	64
2019	Administration and operations	44	32	12	7	4	0	0	76	12	1675
2019	Human resources	41	35	12	8	3	0	0	76	11	1016
2019	Financial management	40	38	12	6	4	0	0	78	10	839
2019	Procurement	37	37	15	6	5	0	0	74	11	752
2019	Real property	26	36	18	11	9	0	0	62	20	716
2019	Materiel management	36	35	13	10	5	0	0	71	16	878
2019	Information management	42	33	13	8	4	0	0	74	12	430
2019	Information technology	36	35	16	9	5	0	0	71	13	795
2019	Internal audit	39	39	13	7	2	0	0	78	9	77
2019	Evaluation	34	42	12	6	6	0	0	75	12	62
2019	Data sciences	33	26	17	13	11	0	0	59	24	65
2019	Policy	47	30	14	5	4	0	0	77	9	262
2019	Project management	39	35	13	8	4	0	0	75	12	731
2019	Other services to the public	29	33	16	13	9	0	0	62	21	371
2019	None of the above	28	34	19	11	8	1	0	62	19	1606
2018	Client contact centre	33	38	20	4	4	0	0	71	9	259
2018	Health care practitioners	34	32	15	11	8	0	0	66	19	355
2018	Federal regulators	54	26	0	10	9	0	0	81	19	30
2018	Compliance, inspection and enforcement	33	36	15	9	6	0	1	70	15	241
2018	Communications or public affairs	48	38	9	4	1	0	0	87	4	190
2018	Access to information and privacy	36	41	10	5	8	0	0	77	13	72
2018	Security	38	34	14	8	6	0	0	72	14	204
2018	Science and technology	26	35	19	12	7	0	0	62	19	762
2018	Library services	26	38	15	11	7	3	0	66	19	47
2018	Legal services	43	36	7	2	12	0	0	79	13	54
2018	Administration and operations	41	31	15	9	5	0	0	72	13	1339
2018	Human resources	40	32	15	7	6	0	0	72	13	701
2018	Financial management	38	37	13	7	5	0	0	75	12	681
2018	Procurement	36	36	16	9	4	0	0	71	13	641
2018	Real property	23	31	24	12	10	0	0	54	22	532
2018	Materiel management	31	37	16	8	8	0	1	68	15	742
2018	Information management	44	31	13	8	3	1	0	75	12	343
2018	Information technology	33	36	17	8	5	0	0	69	13	653
2018	Internal audit	35	34	23	3	4	0	0	70	7	64
2018	Evaluation	40	42	11	3	3	0	0	82	7	40
2018	Data sciences	15	33	23	15	14	0	0	48	29	52
2018	Policy	42	33	16	6	3	0	0	75	9	195
2018	Project management	34	39	16	6	6	0	0	73	12	536
2018	Other services to the public	30	32	18	12	7	1	0	63	19	300
2018	None of the above	26	31	20	13	10	0	0	57	22	1330
2017	Client contact centre	27	44	17	7	3	1	0	72	11	340
2017	Health care practitioners	34	41	13	6	6	0	0	75	12	400
2017	Federal regulators	52	23	19	5	0	0	0	76	5	26
2017	Compliance, inspection and enforcement	27	38	14	11	10	0	0	65	21	228
2017	Communications or public affairs	47	34	11	4	3	1	0	82	7	181
2017	Access to information and privacy	31	40	15	8	6	0	0	71	14	66
2017	Security	35	38	13	7	7	0	0	73	14	191
2017	Science and technology	25	38	18	12	7	0	0	63	20	931
2017	Library services	46	29	14	9	2	0	0	75	11	45
2017	Legal services	50	27	12	9	2	0	0	77	11	51
2017	Administration and operations	38	35	13	8	6	0	0	74	14	1692
2017	Human resources	37	40	11	9	4	0	0	77	12	686
2017	Financial management	38	34	14	9	5	0	0	72	14	803
2017	Procurement	34	39	15	7	4	0	0	74	11	768
2017	Real property	21	36	17	15	10	0	0	57	25	672
2017	Materiel management	34	35	17	9	6	0	0	69	14	806
2017	Information management	37	36	15	6	5	0	0	73	12	403
2017	Information technology	33	35	17	9	5	0	0	68	15	825
2017	Internal audit	37	39	12	8	5	0	0	76	12	63
2017	Evaluation	45	36	8	6	5	0	0	81	11	56
2017	Data sciences	25	39	15	8	11	2	0	65	20	58
2017	Policy	48	33	9	6	4	0	0	81	10	203
2017	Project management	37	35	14	10	4	0	0	72	14	598
2017	Other services to the public	26	34	18	13	9	1	0	60	22	345
2017	None of the above	27	34	19	12	8	0	0	61	20	1987
2014	Client contact centre	21	43	24	7	5	0	0	64	12	478
2014	Health care practitioners	34	36	13	10	6	0	0	71	16	501
2014	Federal regulators	25	51	6	13	5	0	0	76	18	44
2014	Compliance, inspection and enforcement	25	35	15	16	9	0	0	60	25	375
2014	Communications or public affairs	24	50	12	8	6	0	0	74	14	211
2014	Access to information and privacy	23	53	16	5	3	0	0	76	8	79
2014	Security	30	39	15	11	4	0	0	69	15	207
2014	Science and technology	21	36	18	16	10	0	0	57	25	1247
2014	Library services	29	39	17	12	4	0	0	68	15	60
2014	Legal services	42	29	15	2	8	3	0	74	10	59
2014	Administration and operations	33	37	13	10	6	0	0	70	16	2244
2014	Human resources	32	39	14	9	5	0	0	71	14	849
2014	Financial management	32	39	14	9	5	0	0	72	14	858
2014	Procurement	26	44	17	8	5	0	0	70	13	927
2014	Real property	23	40	17	13	7	0	0	63	20	449
2014	Materiel management	27	37	15	11	9	1	0	65	20	1016
2014	Information management	29	38	15	12	5	0	0	68	17	589
2014	Information technology	26	37	18	12	7	0	0	63	19	1018
2014	Internal audit	37	33	15	10	4	0	0	70	15	90
2014	Evaluation	31	36	17	11	4	0	0	67	16	64
2014	Other services to the public	22	35	17	15	10	0	0	58	25	648
2014	None of the above	22	36	18	13	11	1	0	58	24	2572

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	39	30	15	8	6	4	0	71	14	370
2020	Health care practitioners	36	21	16	12	10	3	2	60	23	432
2020	Federal regulators	43	33	13	0	8	2	0	78	9	40
2020	Compliance, inspection and enforcement	45	21	15	8	10	2	0	67	18	305
2020	Communications or public affairs	42	29	12	10	5	2	0	72	16	242
2020	Access to information and privacy	49	25	16	7	1	2	0	76	8	98
2020	Security	40	25	14	8	10	3	0	67	18	263
2020	Science and technology	34	27	19	11	6	2	1	63	17	1027
2020	Library services	38	25	10	14	8	4	2	67	23	47
2020	Legal services	47	11	23	8	6	4	0	61	15	51
2020	Administration and operations	45	21	15	9	7	2	0	68	16	1853
2020	Human resources	43	22	16	11	6	3	0	66	18	1000
2020	Financial management	44	25	14	10	5	2	0	70	15	987
2020	Procurement	39	27	18	8	6	2	0	68	14	828
2020	Real property	35	26	18	10	9	2	0	62	19	737
2020	Materiel management	38	27	16	10	8	2	0	67	17	895
2020	Information management	46	23	17	7	5	2	0	70	13	446
2020	Information technology	41	23	18	9	6	3	0	66	15	891
2020	Internal audit	37	34	11	10	5	2	0	73	15	87
2020	Evaluation	41	23	22	7	3	4	0	66	10	88
2020	Data sciences	41	18	26	7	5	3	0	61	12	84
2020	Policy	47	24	12	9	5	2	1	73	14	368
2020	Project management	43	27	14	8	6	2	0	72	14	790
2020	Other services to the public	34	26	18	9	10	2	1	62	19	358
2020	None of the above	35	25	18	8	9	3	1	63	18	1503
2019	Client contact centre	34	31	13	10	9	2	0	67	20	341
2019	Health care practitioners	31	27	16	11	11	3	1	61	23	420
2019	Federal regulators	39	34	14	3	3	7	0	79	6	30
2019	Compliance, inspection and enforcement	34	27	17	8	12	2	0	62	21	271
2019	Communications or public affairs	42	25	12	10	6	5	0	70	17	232
2019	Access to information and privacy	42	25	19	5	8	1	0	68	13	93
2019	Security	36	22	19	8	13	2	0	59	22	243
2019	Science and technology	27	28	22	10	8	3	1	58	19	951
2019	Library services	50	17	10	8	8	7	0	72	17	46
2019	Legal services	44	15	9	19	4	10	0	65	25	65
2019	Administration and operations	41	23	16	10	8	2	0	65	19	1689
2019	Human resources	39	25	15	10	8	3	0	66	18	1021
2019	Financial management	43	22	17	10	7	2	0	66	17	847
2019	Procurement	37	27	18	9	7	3	0	65	16	758
2019	Real property	29	27	18	13	11	1	0	56	25	716
2019	Materiel management	34	26	18	11	8	3	0	62	20	880
2019	Information management	36	26	19	10	7	0	0	63	18	434
2019	Information technology	36	25	18	12	7	2	0	62	19	802
2019	Internal audit	30	29	21	8	10	2	0	60	18	78
2019	Evaluation	35	27	21	7	5	5	0	65	13	62
2019	Data sciences	30	20	18	15	11	1	5	53	28	65
2019	Policy	43	23	13	12	6	2	0	68	18	263
2019	Project management	37	28	14	11	7	2	0	67	19	732
2019	Other services to the public	36	27	17	9	8	3	0	64	17	375
2019	None of the above	29	26	19	11	10	4	1	58	22	1611
2018	Client contact centre	31	33	17	9	7	2	0	65	17	263
2018	Health care practitioners	32	24	17	12	13	2	0	57	26	355
2018	Federal regulators	54	31	0	0	6	9	0	94	6	30
2018	Compliance, inspection and enforcement	32	23	19	10	9	4	2	58	21	243
2018	Communications or public affairs	39	27	23	7	2	2	0	68	9	190
2018	Access to information and privacy	40	26	16	7	7	4	0	69	14	72
2018	Security	37	26	18	7	6	5	0	66	14	207
2018	Science and technology	29	26	20	11	9	4	0	58	21	765
2018	Library services	33	20	15	8	18	5	0	56	28	47
2018	Legal services	44	22	11	7	12	3	0	69	20	53
2018	Administration and operations	39	22	17	11	8	2	0	63	20	1347
2018	Human resources	38	22	16	10	9	3	1	63	20	703
2018	Financial management	38	27	15	12	6	2	0	66	18	689
2018	Procurement	34	29	17	10	7	2	0	65	18	642
2018	Real property	27	24	26	11	11	1	0	51	23	529
2018	Materiel management	28	25	20	12	10	3	1	55	23	745
2018	Information management	40	25	14	12	7	2	1	67	19	346
2018	Information technology	34	28	18	9	7	3	0	64	17	658
2018	Internal audit	31	26	32	7	4	0	0	56	12	64
2018	Evaluation	30	32	24	9	6	0	0	62	14	40
2018	Data sciences	17	36	19	20	9	0	0	53	29	53
2018	Policy	38	22	21	11	5	1	0	61	17	195
2018	Project management	35	26	17	9	9	3	0	64	19	543
2018	Other services to the public	34	23	24	10	7	3	0	58	17	301
2018	None of the above	30	25	20	10	11	3	0	58	21	1332
2017	Client contact centre	29	36	15	9	5	5	1	69	16	340
2017	Health care practitioners	35	25	18	9	7	4	2	64	17	401
2017	Federal regulators	48	24	22	0	6	0	0	72	6	26
2017	Compliance, inspection and enforcement	32	23	16	14	11	3	1	57	26	229
2017	Communications or public affairs	40	26	13	12	4	4	0	69	17	180
2017	Access to information and privacy	28	30	20	6	10	6	0	62	17	65
2017	Security	39	26	16	10	8	1	1	66	18	191
2017	Science and technology	28	26	22	11	9	3	1	56	21	932
2017	Library services	39	24	12	2	16	5	2	68	19	45
2017	Legal services	43	21	15	10	4	7	0	69	14	51
2017	Administration and operations	38	24	16	11	9	3	1	64	20	1691
2017	Human resources	36	28	16	9	7	3	0	66	17	685
2017	Financial management	35	27	14	10	10	3	0	64	21	802
2017	Procurement	30	33	17	10	6	3	0	65	17	769
2017	Real property	28	27	19	11	12	3	0	57	24	672
2017	Materiel management	31	28	18	12	8	3	0	61	20	808
2017	Information management	37	26	16	8	8	4	1	66	17	404
2017	Information technology	33	26	18	13	8	2	1	61	21	827
2017	Internal audit	27	25	19	12	12	5	0	55	25	63
2017	Evaluation	45	25	15	3	9	3	0	72	12	56
2017	Data sciences	19	25	19	17	13	7	0	47	32	58
2017	Policy	45	21	13	12	6	3	1	68	19	203
2017	Project management	34	24	18	13	8	3	0	60	21	596
2017	Other services to the public	29	27	17	12	11	3	0	59	23	345
2017	None of the above	30	26	19	11	9	4	2	59	21	1986
2014	Client contact centre	25	34	21	10	8	2	0	60	18	478
2014	Health care practitioners	37	24	13	11	9	4	1	65	21	501
2014	Federal regulators	41	29	15	4	6	5	0	74	11	44
2014	Compliance, inspection and enforcement	28	27	18	14	11	2	0	56	26	375
2014	Communications or public affairs	25	29	18	16	9	3	0	56	26	211
2014	Access to information and privacy	25	36	22	9	7	1	0	62	15	79
2014	Security	33	30	14	13	8	2	0	65	21	207
2014	Science and technology	27	25	21	12	12	3	1	54	24	1247
2014	Library services	29	19	16	23	9	5	0	50	33	59
2014	Legal services	39	14	17	11	8	10	0	59	22	59
2014	Administration and operations	35	25	15	12	9	4	0	63	21	2243
2014	Human resources	31	26	16	13	10	3	0	59	24	848
2014	Financial management	36	25	15	13	9	2	0	62	23	859
2014	Procurement	30	29	18	12	8	2	0	61	21	928
2014	Real property	27	30	17	12	10	3	1	60	23	447
2014	Materiel management	29	27	19	11	11	3	0	58	23	1017
2014	Information management	33	25	17	12	9	3	0	61	22	588
2014	Information technology	30	25	17	14	11	3	0	57	26	1016
2014	Internal audit	32	19	19	17	10	3	0	52	28	89
2014	Evaluation	35	19	23	11	13	0	0	54	23	64
2014	Other services to the public	30	24	19	12	10	4	1	57	23	647
2014	None of the above	28	28	18	11	11	3	1	58	23	2572

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Client contact centre	20	48	32	369
2020	Health care practitioners	15	56	29	434
2020	Federal regulators	23	55	22	40
2020	Compliance, inspection and enforcement	22	51	27	305
2020	Communications or public affairs	30	34	36	242
2020	Access to information and privacy	25	42	33	99
2020	Security	19	46	35	265
2020	Science and technology	18	52	31	1029
2020	Library services	19	49	32	47
2020	Legal services	27	34	39	51
2020	Administration and operations	26	39	35	1856
2020	Human resources	30	33	37	1003
2020	Financial management	31	36	33	990
2020	Procurement	24	42	34	828
2020	Real property	17	53	30	740
2020	Materiel management	20	51	29	899
2020	Information management	23	42	35	446
2020	Information technology	23	44	33	892
2020	Internal audit	26	43	32	87
2020	Evaluation	21	51	27	88
2020	Data sciences	35	38	27	84
2020	Policy	33	36	32	370
2020	Project management	26	46	28	794
2020	Other services to the public	12	53	35	362
2020	None of the above	17	53	30	1514
2019	Client contact centre	26	46	29	342
2019	Health care practitioners	17	54	29	421
2019	Federal regulators	28	44	28	30
2019	Compliance, inspection and enforcement	24	47	29	270
2019	Communications or public affairs	37	28	35	233
2019	Access to information and privacy	23	40	37	93
2019	Security	23	42	35	243
2019	Science and technology	21	51	28	952
2019	Library services	22	51	26	46
2019	Legal services	28	31	41	65
2019	Administration and operations	32	34	34	1695
2019	Human resources	31	36	33	1022
2019	Financial management	31	35	35	847
2019	Procurement	30	40	31	756
2019	Real property	19	47	34	722
2019	Materiel management	23	48	30	882
2019	Information management	25	36	39	433
2019	Information technology	23	39	38	802
2019	Internal audit	30	27	44	78
2019	Evaluation	27	37	36	64
2019	Data sciences	38	38	24	66
2019	Policy	41	30	29	263
2019	Project management	28	42	31	735
2019	Other services to the public	12	54	34	377
2019	None of the above	17	51	32	1624
2018	Client contact centre	26	50	24	263
2018	Health care practitioners	17	50	33	357
2018	Federal regulators	36	52	12	29
2018	Compliance, inspection and enforcement	26	48	26	243
2018	Communications or public affairs	29	30	42	191
2018	Access to information and privacy	27	41	32	72
2018	Security	20	51	28	206
2018	Science and technology	19	48	33	772
2018	Library services	14	57	29	48
2018	Legal services	19	38	43	53
2018	Administration and operations	31	37	32	1354
2018	Human resources	35	33	32	703
2018	Financial management	30	35	35	691
2018	Procurement	28	38	34	649
2018	Real property	20	46	34	530
2018	Materiel management	23	46	32	745
2018	Information management	27	39	34	348
2018	Information technology	21	45	34	661
2018	Internal audit	32	30	38	64
2018	Evaluation	33	43	24	38
2018	Data sciences	39	36	24	53
2018	Policy	40	26	35	197
2018	Project management	27	39	34	542
2018	Other services to the public	17	56	27	304
2018	None of the above	16	51	33	1339
2017	Client contact centre	28	44	28	341
2017	Health care practitioners	13	61	27	403
2017	Federal regulators	23	54	22	26
2017	Compliance, inspection and enforcement	25	48	27	229
2017	Communications or public affairs	39	34	27	181
2017	Access to information and privacy	36	34	30	66
2017	Security	22	52	26	191
2017	Science and technology	17	53	30	933
2017	Library services	14	62	24	45
2017	Legal services	29	31	40	51
2017	Administration and operations	33	38	30	1693
2017	Human resources	35	34	31	686
2017	Financial management	31	34	35	808
2017	Procurement	26	42	32	772
2017	Real property	20	48	33	674
2017	Materiel management	22	49	29	808
2017	Information management	27	40	33	405
2017	Information technology	24	44	32	826
2017	Internal audit	36	24	40	63
2017	Evaluation	26	41	33	56
2017	Data sciences	20	45	35	58
2017	Policy	41	28	30	204
2017	Project management	28	44	28	599
2017	Other services to the public	15	57	28	349
2017	None of the above	15	54	30	1990
2014	Client contact centre	24	54	22	477
2014	Health care practitioners	17	57	27	501
2014	Federal regulators	10	50	40	44
2014	Compliance, inspection and enforcement	25	40	35	376
2014	Communications or public affairs	39	27	34	211
2014	Access to information and privacy	26	38	36	79
2014	Security	23	46	31	206
2014	Science and technology	15	52	33	1248
2014	Library services	13	47	40	60
2014	Legal services	26	46	29	59
2014	Administration and operations	28	39	34	2243
2014	Human resources	44	26	30	848
2014	Financial management	30	35	35	859
2014	Procurement	29	41	31	928
2014	Real property	15	50	35	449
2014	Materiel management	21	50	29	1015
2014	Information management	25	41	34	589
2014	Information technology	17	47	35	1018
2014	Internal audit	35	29	37	90
2014	Evaluation	25	48	27	64
2014	Other services to the public	14	55	32	648
2014	None of the above	18	52	30	2567

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Client contact centre	43	28	19	3	1	6	76
2020	Health care practitioners	26	13	40	9	4	9	66
2020	Compliance, inspection and enforcement	40	24	17	7	0	12	70
2020	Communications or public affairs	10	32	29	7	15	8	68
2020	Access to information and privacy	36	38	15	0	8	4	26
2020	Security	24	23	31	8	1	12	51
2020	Science and technology	45	17	15	9	8	6	175
2020	Legal services	43	28	29	0	0	0	14
2020	Administration and operations	27	35	23	3	4	9	485
2020	Human resources	13	45	32	3	2	6	301
2020	Financial management	19	45	24	1	2	8	310
2020	Procurement	27	38	26	2	1	6	210
2020	Real property	49	20	18	7	0	6	138
2020	Materiel management	42	25	23	4	1	5	191
2020	Information management	20	37	30	5	5	4	104
2020	Information technology	22	30	32	6	2	8	202
2020	Internal audit	24	31	40	0	0	4	22
2020	Evaluation	13	36	34	8	4	4	22
2020	Data sciences	12	17	26	3	43	0	25
2020	Policy	14	49	26	2	3	6	122
2020	Project management	30	35	20	6	4	6	200
2020	Other services to the public	55	9	16	8	6	5	45
2020	None of the above	48	20	18	6	2	6	291
2019	Client contact centre	27	36	23	3	0	11	91
2019	Health care practitioners	38	14	26	7	6	9	75
2019	Compliance, inspection and enforcement	41	19	19	4	16	1	62
2019	Communications or public affairs	8	30	24	5	26	6	78
2019	Access to information and privacy	21	21	39	0	15	4	21
2019	Security	28	27	26	7	2	10	58
2019	Science and technology	31	17	20	10	18	4	194
2019	Legal services	10	28	14	22	22	5	16
2019	Administration and operations	22	33	22	4	12	7	541
2019	Human resources	11	46	28	3	7	5	313
2019	Financial management	18	39	29	2	7	4	259
2019	Procurement	23	31	28	5	8	5	229
2019	Real property	44	14	20	10	7	5	144
2019	Materiel management	37	27	20	5	4	7	206
2019	Information management	20	36	25	2	6	10	109
2019	Information technology	17	28	35	9	6	6	181
2019	Internal audit	8	27	62	0	0	4	21
2019	Evaluation	26	24	50	0	0	0	18
2019	Data sciences	3	14	51	4	19	9	23
2019	Policy	12	37	36	1	12	3	106
2019	Project management	25	36	23	6	1	9	209
2019	Other services to the public	26	33	18	0	13	10	49
2019	None of the above	41	17	20	8	8	6	278
2018	Client contact centre	42	25	23	3	3	4	68
2018	Health care practitioners	41	6	23	11	11	8	61
2018	Compliance, inspection and enforcement	36	23	16	10	13	2	65
2018	Communications or public affairs	10	31	32	5	16	6	56
2018	Access to information and privacy	5	44	31	0	5	15	20
2018	Security	31	28	24	7	9	2	42
2018	Science and technology	35	23	19	10	11	1	146
2018	Legal services	9	29	53	0	9	0	10
2018	Administration and operations	23	33	24	3	8	8	428
2018	Human resources	11	37	34	3	9	6	241
2018	Financial management	21	35	30	1	7	6	208
2018	Procurement	29	32	28	4	1	5	194
2018	Real property	37	12	24	7	11	10	110
2018	Materiel management	36	28	18	3	6	8	159
2018	Information management	25	30	24	3	10	8	94
2018	Information technology	18	23	43	9	1	7	141
2018	Internal audit	14	52	14	8	8	4	20
2018	Evaluation	31	13	33	0	22	0	12
2018	Data sciences	0	17	38	18	18	9	19
2018	Policy	8	46	29	1	6	10	80
2018	Project management	25	38	18	5	6	8	145
2018	Other services to the public	33	18	28	2	7	11	53
2018	None of the above	51	15	17	7	5	5	218
2017	Client contact centre	39	20	24	4	6	7	95
2017	Health care practitioners	37	13	22	17	4	8	49
2017	Compliance, inspection and enforcement	38	25	20	2	0	16	61
2017	Communications or public affairs	13	21	49	6	10	1	70
2017	Access to information and privacy	28	30	26	0	0	17	24
2017	Security	21	37	27	2	0	14	45
2017	Science and technology	39	17	19	11	11	3	150
2017	Legal services	20	27	20	7	20	6	13
2017	Administration and operations	28	28	26	3	6	9	546
2017	Human resources	13	36	30	5	8	8	238
2017	Financial management	18	37	32	1	2	10	254
2017	Procurement	26	38	25	5	0	6	212
2017	Real property	42	11	24	7	11	5	135
2017	Materiel management	41	27	15	8	6	3	177
2017	Information management	38	22	19	3	14	5	105
2017	Information technology	22	27	40	5	1	6	198
2017	Internal audit	4	4	67	0	17	8	20
2017	Evaluation	12	31	27	15	8	6	15
2017	Data sciences	0	23	35	34	9	0	12
2017	Policy	10	40	37	3	5	5	83
2017	Project management	28	37	22	4	4	5	165
2017	Other services to the public	51	10	18	8	5	8	54
2017	None of the above	45	17	18	7	5	7	332
2014	Client contact centre	45	14	21	6	9999	15	120
2014	Health care practitioners	45	14	25	12	9999	5	86
2014	Compliance, inspection and enforcement	41	21	17	10	9999	10	99
2014	Communications or public affairs	5	25	48	11	9999	12	84
2014	Access to information and privacy	15	42	33	0	9999	10	21
2014	Security	31	23	31	8	9999	8	51
2014	Science and technology	40	15	21	18	9999	6	197
2014	Legal services	29	28	35	0	9999	7	14
2014	Administration and operations	29	25	27	7	9999	12	637
2014	Human resources	18	26	33	6	9999	18	375
2014	Financial management	15	37	31	5	9999	11	264
2014	Procurement	26	39	22	7	9999	7	290
2014	Real property	42	9	31	10	9999	8	76
2014	Materiel management	34	30	17	11	9999	8	219
2014	Information management	27	27	30	5	9999	10	147
2014	Information technology	21	26	36	12	9999	6	180
2014	Internal audit	26	19	35	7	9999	13	31
2014	Evaluation	35	11	36	0	9999	18	16
2014	Other services to the public	48	6	18	18	9999	9	94
2014	None of the above	41	17	18	13	9999	11	498

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	13	87	370
2020	Health care practitioners	19	81	434
2020	Compliance, inspection and enforcement	13	87	304
2020	Communications or public affairs	13	87	242
2020	Access to information and privacy	10	90	99
2020	Security	19	81	265
2020	Science and technology	8	92	1029
2020	Administration and operations	14	86	1856
2020	Human resources	11	89	1002
2020	Financial management	10	90	989
2020	Procurement	10	90	828
2020	Real property	16	84	737
2020	Materiel management	11	89	894
2020	Information management	10	90	446
2020	Information technology	8	92	892
2020	Internal audit	8	92	87
2020	Evaluation	6	94	88
2020	Policy	9	91	370
2020	Project management	8	92	795
2020	Other services to the public	17	83	361
2020	None of the above	14	86	1508
2019	Client contact centre	17	83	342
2019	Health care practitioners	15	85	418
2019	Compliance, inspection and enforcement	13	87	268
2019	Communications or public affairs	13	87	233
2019	Access to information and privacy	11	89	93
2019	Security	20	80	243
2019	Science and technology	12	88	949
2019	Legal services	11	89	65
2019	Administration and operations	17	83	1689
2019	Human resources	12	88	1021
2019	Financial management	13	87	846
2019	Procurement	11	89	759
2019	Real property	18	82	717
2019	Materiel management	12	88	881
2019	Information management	11	89	433
2019	Information technology	11	89	804
2019	Internal audit	6	94	78
2019	Evaluation	11	89	62
2019	Data sciences	16	84	66
2019	Policy	12	88	262
2019	Project management	12	88	733
2019	Other services to the public	21	79	370
2019	None of the above	16	84	1613
2018	Client contact centre	11	89	263
2018	Health care practitioners	20	80	359
2018	Compliance, inspection and enforcement	15	85	241
2018	Communications or public affairs	12	88	192
2018	Access to information and privacy	21	79	70
2018	Security	12	88	206
2018	Science and technology	16	84	775
2018	Library services	20	80	48
2018	Legal services	13	87	54
2018	Administration and operations	16	84	1345
2018	Human resources	13	87	704
2018	Financial management	15	85	692
2018	Procurement	13	87	646
2018	Real property	22	78	529
2018	Materiel management	15	85	741
2018	Information management	12	88	345
2018	Information technology	10	90	658
2018	Internal audit	15	85	64
2018	Data sciences	12	88	52
2018	Policy	11	89	197
2018	Project management	13	87	543
2018	Other services to the public	21	79	307
2018	None of the above	20	80	1330

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	58	42	44
2020	Health care practitioners	37	63	80
2020	Compliance, inspection and enforcement	34	66	43
2020	Communications or public affairs	54	46	34
2020	Security	29	71	41
2020	Science and technology	46	54	88
2020	Administration and operations	50	50	244
2020	Human resources	44	56	107
2020	Financial management	49	51	100
2020	Procurement	52	48	83
2020	Real property	42	58	108
2020	Materiel management	58	42	79
2020	Information management	49	51	46
2020	Information technology	52	48	73
2020	Policy	49	51	35
2020	Project management	44	56	63
2020	Other services to the public	57	43	62
2020	None of the above	52	48	201
2019	Client contact centre	56	44	54
2019	Health care practitioners	49	51	59
2019	Compliance, inspection and enforcement	46	54	38
2019	Communications or public affairs	58	42	29
2019	Access to information and privacy	46	54	11
2019	Security	34	66	40
2019	Science and technology	58	42	112
2019	Administration and operations	54	46	263
2019	Human resources	44	56	126
2019	Financial management	41	59	107
2019	Procurement	49	51	82
2019	Real property	53	47	128
2019	Materiel management	54	46	100
2019	Information management	58	42	50
2019	Information technology	49	51	89
2019	Data sciences	41	59	11
2019	Policy	43	57	33
2019	Project management	32	68	88
2019	Other services to the public	68	32	72
2019	None of the above	58	42	246
2018	Client contact centre	54	46	29
2018	Health care practitioners	49	51	72
2018	Compliance, inspection and enforcement	44	56	34
2018	Communications or public affairs	69	31	21
2018	Access to information and privacy	40	60	15
2018	Security	55	45	27
2018	Science and technology	55	45	121
2018	Administration and operations	43	57	208
2018	Human resources	49	51	86
2018	Financial management	52	48	109
2018	Procurement	35	65	90
2018	Real property	45	55	109
2018	Materiel management	46	54	100
2018	Information management	33	67	42
2018	Information technology	48	52	62
2018	Internal audit	49	51	10
2018	Project management	45	55	66
2018	Other services to the public	59	41	60
2018	None of the above	59	41	244

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	56	44	44
2020	Health care practitioners	70	30	80
2020	Compliance, inspection and enforcement	73	27	43
2020	Communications or public affairs	67	33	34
2020	Security	83	17	41
2020	Science and technology	56	44	88
2020	Administration and operations	54	46	244
2020	Human resources	57	43	107
2020	Financial management	64	36	100
2020	Procurement	50	50	83
2020	Real property	59	41	108
2020	Materiel management	48	52	79
2020	Information management	57	43	46
2020	Information technology	61	39	73
2020	Policy	51	49	35
2020	Project management	59	41	63
2020	Other services to the public	63	37	62
2020	None of the above	64	36	201
2019	Client contact centre	56	44	54
2019	Health care practitioners	69	31	59
2019	Compliance, inspection and enforcement	61	39	38
2019	Communications or public affairs	66	34	29
2019	Security	74	26	40
2019	Science and technology	53	47	112
2019	Administration and operations	58	42	263
2019	Human resources	56	44	126
2019	Financial management	67	33	107
2019	Procurement	67	33	82
2019	Real property	55	45	128
2019	Materiel management	54	46	100
2019	Information management	60	40	50
2019	Information technology	54	46	89
2019	Data sciences	59	41	11
2019	Policy	51	49	33
2019	Project management	62	38	88
2019	Other services to the public	70	30	72
2019	None of the above	58	42	246
2018	Client contact centre	49	51	29
2018	Health care practitioners	62	38	72
2018	Compliance, inspection and enforcement	53	47	34
2018	Communications or public affairs	50	50	21
2018	Access to information and privacy	67	33	15
2018	Security	66	34	27
2018	Science and technology	58	42	121
2018	Administration and operations	68	32	208
2018	Human resources	61	39	86
2018	Financial management	66	34	109
2018	Procurement	67	33	90
2018	Real property	56	44	109
2018	Materiel management	60	40	100
2018	Information management	65	35	42
2018	Information technology	68	32	62
2018	Policy	59	41	22
2018	Project management	63	37	66
2018	Other services to the public	66	34	60
2018	None of the above	61	39	244

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Access to information and privacy	0	100	10
2020	Administration and operations	10	90	244
2020	Human resources	9	91	107
2020	Financial management	12	88	100
2020	Procurement	7	93	83
2020	Real property	23	77	108
2020	Information management	12	88	46
2020	Information technology	19	81	73
2020	Project management	12	88	63
2020	Other services to the public	6	94	62
2020	None of the above	9	91	201
2019	Communications or public affairs	0	100	29
2019	Access to information and privacy	0	100	11
2019	Science and technology	4	96	112
2019	Administration and operations	4	96	263
2019	Human resources	10	90	126
2019	Financial management	13	87	107
2019	Procurement	7	93	82
2019	Real property	13	87	128
2019	Materiel management	11	89	100
2019	Information management	15	85	50
2019	Information technology	16	84	89
2019	Project management	6	94	88
2019	Other services to the public	18	82	72
2019	None of the above	10	90	246
2018	Health care practitioners	10	90	72
2018	Science and technology	7	93	121
2018	Administration and operations	3	97	208
2018	Financial management	7	93	109
2018	Procurement	8	92	90
2018	Real property	17	83	109
2018	Materiel management	7	93	100
2018	Information technology	10	90	62
2018	Project management	6	94	66
2018	None of the above	7	93	244

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Client contact centre	100	44
2020	Compliance, inspection and enforcement	100	43
2020	Communications or public affairs	100	34
2020	Access to information and privacy	100	10
2020	Security	100	41
2020	Science and technology	100	88
2020	Administration and operations	100	244
2020	Human resources	100	107
2020	Financial management	100	100
2020	Procurement	100	83
2020	Materiel management	100	79
2020	Information management	100	46
2020	Information technology	100	73
2020	Policy	100	35
2020	Project management	100	63
2020	Other services to the public	100	62
2019	Communications or public affairs	100	29
2019	Access to information and privacy	100	11
2019	Security	100	40
2019	Science and technology	100	112
2019	Financial management	100	107
2019	Procurement	100	82
2019	Real property	100	128
2019	Materiel management	100	100
2019	Information management	100	50
2019	Data sciences	100	11
2019	Policy	100	33
2019	Project management	100	88
2018	Client contact centre	100	29
2018	Compliance, inspection and enforcement	100	34
2018	Communications or public affairs	100	21
2018	Security	100	27
2018	Science and technology	100	121
2018	Financial management	100	109
2018	Procurement	100	90
2018	Materiel management	100	100
2018	Information management	100	42
2018	Information technology	100	62
2018	Policy	100	22
2018	Project management	100	66
2018	Other services to the public	100	60
2018	None of the above	100	244

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	10	90	80
2020	Science and technology	10	90	88
2020	Administration and operations	5	95	244
2020	Financial management	8	92	100
2020	Procurement	13	87	83
2020	Real property	11	89	108
2020	Materiel management	18	82	79
2020	Information management	11	89	46
2020	Information technology	14	86	73
2020	Other services to the public	11	89	62
2020	None of the above	10	90	201
2019	Access to information and privacy	0	100	11
2019	Science and technology	6	94	112
2019	Administration and operations	12	88	263
2019	Human resources	4	96	126
2019	Financial management	6	94	107
2019	Procurement	5	95	82
2019	Real property	13	87	128
2019	Materiel management	11	89	100
2019	Information technology	16	84	89
2019	Project management	9	91	88
2019	Other services to the public	12	88	72
2019	None of the above	12	88	246
2018	Health care practitioners	7	93	72
2018	Communications or public affairs	0	100	21
2018	Science and technology	6	94	121
2018	Administration and operations	7	93	208
2018	Procurement	13	87	90
2018	Real property	10	90	109
2018	Materiel management	14	86	100
2018	None of the above	9	91	244

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Access to information and privacy	0	100	10
2020	Security	0	100	41
2020	Science and technology	0	100	88
2020	Administration and operations	4	96	244
2020	Real property	4	96	108
2020	None of the above	3	97	201
2019	Access to information and privacy	0	100	11
2019	Administration and operations	7	93	263
2019	Real property	8	92	128
2019	Information technology	6	94	89
2019	Data sciences	0	100	11
2019	Other services to the public	10	90	72
2019	None of the above	4	96	246
2018	Administration and operations	5	95	208
2018	Information management	0	100	42
2018	Information technology	0	100	62
2018	Project management	0	100	66
2018	None of the above	4	96	244

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Access to information and privacy	0	100	10
2020	Administration and operations	8	92	244
2020	Human resources	8	92	107
2020	Financial management	7	93	100
2020	Project management	7	93	63
2020	None of the above	3	97	201
2019	Health care practitioners	0	100	59
2019	Science and technology	4	96	112
2019	Administration and operations	6	94	263
2019	Human resources	9	91	126
2019	Procurement	6	94	82
2019	Real property	6	94	128
2019	Materiel management	6	94	100
2019	Information management	11	89	50
2019	Policy	19	81	33
2019	Project management	5	95	88
2019	None of the above	7	93	246
2018	Health care practitioners	6	94	72
2018	Communications or public affairs	0	100	21
2018	Administration and operations	6	94	208
2018	Human resources	14	86	86
2018	Other services to the public	0	100	60
2018	None of the above	7	93	244

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	27	73	44
2020	Health care practitioners	46	54	80
2020	Compliance, inspection and enforcement	42	58	43
2020	Communications or public affairs	29	71	34
2020	Security	23	77	41
2020	Science and technology	27	73	88
2020	Administration and operations	39	61	244
2020	Human resources	32	68	107
2020	Financial management	44	56	100
2020	Procurement	40	60	83
2020	Real property	52	48	108
2020	Materiel management	31	69	79
2020	Information management	33	67	46
2020	Information technology	41	59	73
2020	Policy	34	66	35
2020	Project management	43	57	63
2020	Other services to the public	31	69	62
2020	None of the above	38	62	201
2019	Client contact centre	33	67	54
2019	Health care practitioners	38	62	59
2019	Compliance, inspection and enforcement	37	63	38
2019	Communications or public affairs	37	63	29
2019	Security	41	59	40
2019	Science and technology	39	61	111
2019	Administration and operations	34	66	260
2019	Human resources	37	63	124
2019	Financial management	41	59	106
2019	Procurement	38	62	80
2019	Real property	47	53	127
2019	Materiel management	41	59	97
2019	Information management	39	61	49
2019	Information technology	43	57	88
2019	Policy	32	68	33
2019	Project management	38	62	88
2019	Other services to the public	35	65	72
2019	None of the above	39	61	241
2018	Client contact centre	39	61	29
2018	Health care practitioners	42	58	71
2018	Compliance, inspection and enforcement	41	59	34
2018	Communications or public affairs	57	43	21
2018	Access to information and privacy	39	61	15
2018	Security	40	60	27
2018	Science and technology	43	57	120
2018	Administration and operations	38	62	207
2018	Human resources	40	60	86
2018	Financial management	35	65	108
2018	Procurement	37	63	90
2018	Real property	45	55	109
2018	Materiel management	49	51	100
2018	Information management	42	58	42
2018	Information technology	42	58	61
2018	Policy	33	67	23
2018	Project management	45	55	66
2018	Other services to the public	54	46	62
2018	None of the above	37	63	244

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	38	62	44
2020	Health care practitioners	52	48	80
2020	Compliance, inspection and enforcement	54	46	43
2020	Communications or public affairs	38	62	34
2020	Security	44	56	41
2020	Science and technology	41	59	88
2020	Administration and operations	35	65	244
2020	Human resources	42	58	107
2020	Financial management	51	49	100
2020	Procurement	38	62	83
2020	Real property	49	51	108
2020	Materiel management	31	69	79
2020	Information management	29	71	46
2020	Information technology	38	62	73
2020	Policy	35	65	35
2020	Project management	36	64	63
2020	Other services to the public	49	51	62
2020	None of the above	44	56	201
2019	Client contact centre	31	69	54
2019	Health care practitioners	63	37	59
2019	Compliance, inspection and enforcement	48	52	38
2019	Communications or public affairs	42	58	29
2019	Security	54	46	40
2019	Science and technology	36	64	111
2019	Administration and operations	38	62	260
2019	Human resources	39	61	124
2019	Financial management	37	63	106
2019	Procurement	47	53	80
2019	Real property	41	59	127
2019	Materiel management	41	59	97
2019	Information management	38	62	49
2019	Information technology	40	60	88
2019	Policy	32	68	33
2019	Project management	36	64	88
2019	Other services to the public	40	60	72
2019	None of the above	40	60	241
2018	Client contact centre	32	68	29
2018	Health care practitioners	45	55	71
2018	Compliance, inspection and enforcement	38	62	34
2018	Communications or public affairs	35	65	21
2018	Security	46	54	27
2018	Science and technology	46	54	120
2018	Administration and operations	45	55	207
2018	Human resources	41	59	86
2018	Financial management	42	58	108
2018	Procurement	36	64	90
2018	Real property	44	56	109
2018	Materiel management	40	60	100
2018	Information management	56	44	42
2018	Information technology	46	54	61
2018	Policy	32	68	23
2018	Project management	47	53	66
2018	Other services to the public	48	52	62
2018	None of the above	41	59	244

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	32	68	44
2020	Health care practitioners	47	53	80
2020	Compliance, inspection and enforcement	63	37	43
2020	Communications or public affairs	34	66	34
2020	Security	40	60	41
2020	Science and technology	48	52	88
2020	Administration and operations	49	51	244
2020	Human resources	42	58	107
2020	Financial management	50	50	100
2020	Procurement	27	73	83
2020	Real property	51	49	108
2020	Materiel management	39	61	79
2020	Information management	47	53	46
2020	Information technology	50	50	73
2020	Policy	46	54	35
2020	Project management	54	46	63
2020	Other services to the public	56	44	62
2020	None of the above	46	54	201
2019	Client contact centre	43	57	54
2019	Health care practitioners	54	46	59
2019	Compliance, inspection and enforcement	64	36	38
2019	Communications or public affairs	48	52	29
2019	Security	59	41	40
2019	Science and technology	40	60	111
2019	Administration and operations	42	58	260
2019	Human resources	50	50	124
2019	Financial management	46	54	106
2019	Procurement	50	50	80
2019	Real property	54	46	127
2019	Materiel management	48	52	97
2019	Information management	49	51	49
2019	Information technology	50	50	88
2019	Data sciences	45	55	10
2019	Policy	34	66	33
2019	Project management	45	55	88
2019	Other services to the public	55	45	72
2019	None of the above	47	53	241
2018	Client contact centre	28	72	29
2018	Health care practitioners	36	64	71
2018	Compliance, inspection and enforcement	42	58	34
2018	Communications or public affairs	42	58	21
2018	Access to information and privacy	40	60	15
2018	Security	43	57	27
2018	Science and technology	43	57	120
2018	Administration and operations	45	55	207
2018	Human resources	43	57	86
2018	Financial management	55	45	108
2018	Procurement	36	64	90
2018	Real property	52	48	109
2018	Materiel management	42	58	100
2018	Information management	48	52	42
2018	Information technology	43	57	61
2018	Policy	35	65	23
2018	Project management	54	46	66
2018	Other services to the public	38	62	62
2018	None of the above	41	59	244

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	51	49	44
2020	Health care practitioners	54	46	80
2020	Compliance, inspection and enforcement	38	62	43
2020	Communications or public affairs	41	59	34
2020	Security	52	48	41
2020	Science and technology	47	53	88
2020	Administration and operations	40	60	244
2020	Human resources	54	46	107
2020	Financial management	44	56	100
2020	Procurement	32	68	83
2020	Real property	42	58	108
2020	Materiel management	37	63	79
2020	Information management	41	59	46
2020	Information technology	49	51	73
2020	Policy	32	68	35
2020	Project management	55	45	63
2020	Other services to the public	43	57	62
2020	None of the above	46	54	201
2019	Client contact centre	45	55	54
2019	Health care practitioners	57	43	59
2019	Compliance, inspection and enforcement	41	59	38
2019	Communications or public affairs	37	63	29
2019	Security	49	51	40
2019	Science and technology	35	65	111
2019	Administration and operations	45	55	260
2019	Human resources	38	62	124
2019	Financial management	41	59	106
2019	Procurement	59	41	80
2019	Real property	42	58	127
2019	Materiel management	33	67	97
2019	Information management	37	63	49
2019	Information technology	46	54	88
2019	Policy	42	58	33
2019	Project management	46	54	88
2019	Other services to the public	38	62	72
2019	None of the above	39	61	241
2018	Client contact centre	38	62	29
2018	Health care practitioners	54	46	71
2018	Compliance, inspection and enforcement	36	64	34
2018	Communications or public affairs	34	66	21
2018	Security	61	39	27
2018	Science and technology	37	63	120
2018	Administration and operations	48	52	207
2018	Human resources	47	53	86
2018	Financial management	41	59	108
2018	Procurement	36	64	90
2018	Real property	41	59	109
2018	Materiel management	39	61	100
2018	Information management	37	63	42
2018	Information technology	50	50	61
2018	Policy	32	68	23
2018	Project management	37	63	66
2018	Other services to the public	45	55	62
2018	None of the above	36	64	244

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	26	74	44
2020	Health care practitioners	44	56	80
2020	Compliance, inspection and enforcement	49	51	43
2020	Communications or public affairs	32	68	34
2020	Security	56	44	41
2020	Science and technology	50	50	88
2020	Administration and operations	34	66	244
2020	Human resources	27	73	107
2020	Financial management	40	60	100
2020	Procurement	29	71	83
2020	Real property	40	60	108
2020	Materiel management	30	70	79
2020	Information management	26	74	46
2020	Information technology	37	63	73
2020	Policy	32	68	35
2020	Project management	34	66	63
2020	Other services to the public	27	73	62
2020	None of the above	39	61	201
2019	Client contact centre	21	79	54
2019	Health care practitioners	44	56	59
2019	Compliance, inspection and enforcement	43	57	38
2019	Communications or public affairs	39	61	29
2019	Security	59	41	40
2019	Science and technology	31	69	111
2019	Administration and operations	29	71	260
2019	Human resources	26	74	124
2019	Financial management	38	62	106
2019	Procurement	44	56	80
2019	Real property	35	65	127
2019	Materiel management	27	73	97
2019	Information management	33	67	49
2019	Information technology	32	68	88
2019	Policy	38	62	33
2019	Project management	25	75	88
2019	Other services to the public	24	76	72
2019	None of the above	30	70	241
2018	Client contact centre	41	59	29
2018	Health care practitioners	32	68	71
2018	Compliance, inspection and enforcement	34	66	34
2018	Communications or public affairs	50	50	21
2018	Access to information and privacy	39	61	15
2018	Security	47	53	27
2018	Science and technology	42	58	120
2018	Administration and operations	41	59	207
2018	Human resources	44	56	86
2018	Financial management	36	64	108
2018	Procurement	36	64	90
2018	Real property	43	57	109
2018	Materiel management	30	70	100
2018	Information management	25	75	42
2018	Information technology	41	59	61
2018	Project management	53	47	66
2018	Other services to the public	28	72	62
2018	None of the above	29	71	244

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	65	35	44
2020	Health care practitioners	59	41	80
2020	Compliance, inspection and enforcement	53	47	43
2020	Communications or public affairs	56	44	34
2020	Security	54	46	41
2020	Science and technology	52	48	88
2020	Administration and operations	49	51	244
2020	Human resources	60	40	107
2020	Financial management	56	44	100
2020	Procurement	62	38	83
2020	Real property	62	38	108
2020	Materiel management	37	63	79
2020	Information management	40	60	46
2020	Information technology	48	52	73
2020	Policy	52	48	35
2020	Project management	48	52	63
2020	Other services to the public	60	40	62
2020	None of the above	50	50	201
2019	Client contact centre	78	22	54
2019	Health care practitioners	60	40	59
2019	Compliance, inspection and enforcement	46	54	38
2019	Communications or public affairs	37	63	29
2019	Security	56	44	40
2019	Science and technology	51	49	111
2019	Administration and operations	59	41	260
2019	Human resources	53	47	124
2019	Financial management	51	49	106
2019	Procurement	66	34	80
2019	Real property	58	42	127
2019	Materiel management	53	47	97
2019	Information management	51	49	49
2019	Information technology	52	48	88
2019	Policy	49	51	33
2019	Project management	49	51	88
2019	Other services to the public	67	33	72
2019	None of the above	58	42	241
2018	Client contact centre	67	33	29
2018	Health care practitioners	49	51	71
2018	Compliance, inspection and enforcement	50	50	34
2018	Communications or public affairs	69	31	21
2018	Access to information and privacy	41	59	15
2018	Security	56	44	27
2018	Science and technology	47	53	120
2018	Administration and operations	56	44	207
2018	Human resources	47	53	86
2018	Financial management	54	46	108
2018	Procurement	52	48	90
2018	Real property	57	43	109
2018	Materiel management	56	44	100
2018	Information management	45	55	42
2018	Information technology	55	45	61
2018	Policy	62	38	23
2018	Project management	63	37	66
2018	Other services to the public	69	31	62
2018	None of the above	54	46	244

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	28	72	44
2020	Health care practitioners	48	52	80
2020	Compliance, inspection and enforcement	37	63	43
2020	Communications or public affairs	34	66	34
2020	Security	47	53	41
2020	Science and technology	32	68	88
2020	Administration and operations	40	60	244
2020	Human resources	41	59	107
2020	Financial management	51	49	100
2020	Procurement	42	58	83
2020	Real property	54	46	108
2020	Materiel management	28	72	79
2020	Information management	23	77	46
2020	Information technology	39	61	73
2020	Policy	29	71	35
2020	Project management	33	67	63
2020	Other services to the public	45	55	62
2020	None of the above	43	57	201
2019	Client contact centre	28	72	54
2019	Health care practitioners	50	50	59
2019	Compliance, inspection and enforcement	24	76	38
2019	Communications or public affairs	25	75	29
2019	Security	53	47	40
2019	Science and technology	31	69	111
2019	Administration and operations	36	64	260
2019	Human resources	25	75	124
2019	Financial management	38	62	106
2019	Procurement	33	67	80
2019	Real property	44	56	127
2019	Materiel management	34	66	97
2019	Information management	29	71	49
2019	Information technology	39	61	88
2019	Policy	22	78	33
2019	Project management	28	72	88
2019	Other services to the public	54	46	72
2019	None of the above	41	59	241
2018	Client contact centre	37	63	29
2018	Health care practitioners	41	59	71
2018	Compliance, inspection and enforcement	44	56	34
2018	Communications or public affairs	46	54	21
2018	Security	46	54	27
2018	Science and technology	38	62	120
2018	Administration and operations	38	62	207
2018	Human resources	42	58	86
2018	Financial management	33	67	108
2018	Procurement	50	50	90
2018	Real property	41	59	109
2018	Materiel management	37	63	100
2018	Information management	41	59	42
2018	Information technology	34	66	61
2018	Policy	30	70	23
2018	Project management	41	59	66
2018	Other services to the public	51	49	62
2018	None of the above	35	65	244

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	0	100	80
2020	Communications or public affairs	0	100	34
2020	Access to information and privacy	0	100	10
2020	Administration and operations	3	97	244
2020	Financial management	0	100	100
2020	Real property	5	95	108
2020	Materiel management	6	94	79
2020	Information management	0	100	46
2020	Policy	0	100	35
2020	Project management	0	100	63
2019	Compliance, inspection and enforcement	0	100	38
2019	Access to information and privacy	0	100	11
2019	Administration and operations	3	97	260
2019	Financial management	0	100	106
2019	Information management	0	100	49
2019	Data sciences	0	100	10
2019	Policy	0	100	33
2018	Communications or public affairs	0	100	21
2018	Access to information and privacy	0	100	15
2018	Security	0	100	27
2018	Real property	4	96	109
2018	Information technology	0	100	61
2018	Policy	0	100	23
2018	None of the above	2	98	244

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	44
2020	Health care practitioners	11	89	80
2020	Compliance, inspection and enforcement	15	85	43
2020	Administration and operations	8	92	244
2020	Financial management	7	93	100
2020	Procurement	7	93	83
2020	Real property	8	92	108
2020	Materiel management	8	92	79
2020	Information technology	10	90	73
2020	Policy	14	86	35
2020	Other services to the public	6	94	62
2020	None of the above	10	90	201
2019	Health care practitioners	15	85	59
2019	Communications or public affairs	17	83	29
2019	Security	18	82	40
2019	Science and technology	7	93	111
2019	Administration and operations	17	83	260
2019	Human resources	7	93	124
2019	Financial management	8	92	106
2019	Real property	9	91	127
2019	Materiel management	10	90	97
2019	Information management	10	90	49
2019	Information technology	9	91	88
2019	Policy	15	85	33
2019	Other services to the public	15	85	72
2019	None of the above	12	88	241
2018	Health care practitioners	15	85	71
2018	Science and technology	10	90	120
2018	Administration and operations	13	87	207
2018	Human resources	16	84	86
2018	Financial management	11	89	108
2018	Procurement	10	90	90
2018	Real property	5	95	109
2018	Materiel management	12	88	100
2018	Information management	14	86	42
2018	Information technology	10	90	61
2018	Other services to the public	12	88	62
2018	None of the above	6	94	244

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	14	86	44
2020	Health care practitioners	30	70	80
2020	Security	34	66	41
2020	Science and technology	9	91	88
2020	Administration and operations	15	85	244
2020	Human resources	13	87	107
2020	Financial management	12	88	100
2020	Procurement	12	88	83
2020	Real property	28	72	108
2020	Materiel management	17	83	79
2020	Information management	11	89	46
2020	Information technology	18	82	73
2020	Project management	9	91	63
2020	Other services to the public	15	85	62
2020	None of the above	13	87	201
2019	Client contact centre	14	86	54
2019	Health care practitioners	23	77	59
2019	Access to information and privacy	0	100	11
2019	Security	24	76	40
2019	Science and technology	10	90	111
2019	Administration and operations	10	90	260
2019	Human resources	10	90	124
2019	Financial management	10	90	106
2019	Procurement	13	87	80
2019	Real property	20	80	127
2019	Materiel management	13	87	97
2019	Information management	15	85	49
2019	Information technology	17	83	88
2019	Data sciences	0	100	10
2019	Project management	15	85	88
2019	Other services to the public	18	82	72
2019	None of the above	13	87	241
2018	Health care practitioners	18	82	71
2018	Security	20	80	27
2018	Science and technology	13	87	120
2018	Administration and operations	13	87	207
2018	Human resources	13	87	86
2018	Financial management	15	85	108
2018	Procurement	5	95	90
2018	Real property	13	87	109
2018	Materiel management	22	78	100
2018	Information technology	20	80	61
2018	Project management	20	80	66
2018	Other services to the public	21	79	62
2018	None of the above	17	83	244

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	50	50	44
2020	Health care practitioners	52	48	80
2020	Compliance, inspection and enforcement	52	48	43
2020	Communications or public affairs	44	56	34
2020	Security	59	41	41
2020	Science and technology	50	50	88
2020	Administration and operations	45	55	244
2020	Human resources	43	57	107
2020	Financial management	55	45	100
2020	Procurement	43	57	83
2020	Real property	56	44	108
2020	Materiel management	37	63	79
2020	Information management	37	63	46
2020	Information technology	58	42	73
2020	Policy	34	66	35
2020	Project management	46	54	63
2020	Other services to the public	51	49	62
2020	None of the above	51	49	201
2019	Client contact centre	43	57	54
2019	Health care practitioners	47	53	59
2019	Compliance, inspection and enforcement	45	55	38
2019	Communications or public affairs	39	61	29
2019	Access to information and privacy	54	46	11
2019	Security	72	28	40
2019	Science and technology	46	54	111
2019	Administration and operations	45	55	260
2019	Human resources	45	55	124
2019	Financial management	50	50	106
2019	Procurement	60	40	80
2019	Real property	44	56	127
2019	Materiel management	43	57	97
2019	Information management	41	59	49
2019	Information technology	55	45	88
2019	Policy	40	60	33
2019	Project management	43	57	88
2019	Other services to the public	66	34	72
2019	None of the above	54	46	241
2018	Client contact centre	41	59	29
2018	Health care practitioners	47	53	71
2018	Compliance, inspection and enforcement	48	52	34
2018	Communications or public affairs	42	58	21
2018	Access to information and privacy	40	60	15
2018	Security	51	49	27
2018	Science and technology	46	54	120
2018	Administration and operations	45	55	207
2018	Human resources	50	50	86
2018	Financial management	45	55	108
2018	Procurement	47	53	90
2018	Real property	48	52	109
2018	Materiel management	38	62	100
2018	Information management	55	45	42
2018	Information technology	59	41	61
2018	Policy	46	54	23
2018	Project management	44	56	66
2018	Other services to the public	55	45	62
2018	None of the above	56	44	244

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	23	77	44
2020	Health care practitioners	26	74	80
2020	Compliance, inspection and enforcement	30	70	43
2020	Communications or public affairs	15	85	34
2020	Security	18	82	41
2020	Science and technology	24	76	88
2020	Administration and operations	27	73	244
2020	Human resources	24	76	107
2020	Financial management	33	67	100
2020	Procurement	24	76	83
2020	Real property	33	67	108
2020	Materiel management	28	72	79
2020	Information management	15	85	46
2020	Information technology	20	80	73
2020	Policy	17	83	35
2020	Project management	15	85	63
2020	Other services to the public	27	73	62
2020	None of the above	30	70	201
2019	Client contact centre	27	73	54
2019	Health care practitioners	27	73	59
2019	Compliance, inspection and enforcement	26	74	38
2019	Communications or public affairs	29	71	29
2019	Security	26	74	40
2019	Science and technology	17	83	111
2019	Administration and operations	27	73	260
2019	Human resources	25	75	124
2019	Financial management	38	62	106
2019	Procurement	24	76	80
2019	Real property	30	70	127
2019	Materiel management	23	77	97
2019	Information management	27	73	49
2019	Information technology	23	77	88
2019	Data sciences	0	100	10
2019	Policy	23	77	33
2019	Project management	20	80	88
2019	Other services to the public	42	58	72
2019	None of the above	32	68	241
2018	Client contact centre	28	72	29
2018	Health care practitioners	29	71	71
2018	Compliance, inspection and enforcement	23	77	34
2018	Communications or public affairs	34	66	21
2018	Security	18	82	27
2018	Science and technology	24	76	120
2018	Administration and operations	32	68	207
2018	Human resources	17	83	86
2018	Financial management	28	72	108
2018	Procurement	25	75	90
2018	Real property	28	72	109
2018	Materiel management	38	62	100
2018	Information management	17	83	42
2018	Information technology	33	67	61
2018	Project management	29	71	66
2018	Other services to the public	43	57	62
2018	None of the above	35	65	244

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	13	87	44
2020	Health care practitioners	20	80	80
2020	Communications or public affairs	17	83	34
2020	Security	17	83	41
2020	Science and technology	11	89	88
2020	Administration and operations	17	83	244
2020	Human resources	16	84	107
2020	Financial management	13	87	100
2020	Procurement	12	88	83
2020	Real property	9	91	108
2020	Materiel management	14	86	79
2020	Information management	28	72	46
2020	Information technology	14	86	73
2020	Project management	15	85	63
2020	Other services to the public	17	83	62
2020	None of the above	22	78	201
2019	Client contact centre	11	89	54
2019	Health care practitioners	17	83	59
2019	Compliance, inspection and enforcement	14	86	38
2019	Communications or public affairs	19	81	29
2019	Security	22	78	40
2019	Science and technology	13	87	111
2019	Administration and operations	19	81	260
2019	Human resources	19	81	124
2019	Financial management	16	84	106
2019	Procurement	20	80	80
2019	Real property	14	86	127
2019	Materiel management	11	89	97
2019	Information technology	12	88	88
2019	Policy	19	81	33
2019	Project management	9	91	88
2019	Other services to the public	8	92	72
2019	None of the above	16	84	241
2018	Client contact centre	25	75	29
2018	Health care practitioners	15	85	71
2018	Science and technology	12	88	120
2018	Administration and operations	12	88	207
2018	Human resources	17	83	86
2018	Financial management	10	90	108
2018	Procurement	18	82	90
2018	Real property	17	83	109
2018	Materiel management	14	86	100
2018	Information management	14	86	42
2018	Information technology	7	93	61
2018	Project management	10	90	66
2018	Other services to the public	12	88	62
2018	None of the above	15	85	244

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	47	53	44
2020	Health care practitioners	59	41	80
2020	Compliance, inspection and enforcement	61	39	43
2020	Communications or public affairs	47	53	34
2020	Security	53	47	41
2020	Science and technology	58	42	88
2020	Administration and operations	56	44	244
2020	Human resources	54	46	107
2020	Financial management	62	38	100
2020	Procurement	62	38	83
2020	Real property	59	41	108
2020	Materiel management	54	46	79
2020	Information management	46	54	46
2020	Information technology	63	37	73
2020	Policy	40	60	35
2020	Project management	49	51	63
2020	Other services to the public	50	50	62
2020	None of the above	48	52	201
2019	Client contact centre	54	46	53
2019	Health care practitioners	52	48	58
2019	Compliance, inspection and enforcement	56	44	38
2019	Communications or public affairs	48	52	29
2019	Access to information and privacy	54	46	11
2019	Security	48	52	39
2019	Science and technology	47	53	110
2019	Administration and operations	56	44	259
2019	Human resources	49	51	124
2019	Financial management	60	40	106
2019	Procurement	55	45	79
2019	Real property	53	47	127
2019	Materiel management	55	45	97
2019	Information management	64	36	49
2019	Information technology	61	39	87
2019	Policy	43	57	33
2019	Project management	43	57	88
2019	Other services to the public	59	41	72
2019	None of the above	51	49	242
2018	Client contact centre	65	35	29
2018	Health care practitioners	59	41	72
2018	Compliance, inspection and enforcement	50	50	34
2018	Communications or public affairs	65	35	21
2018	Security	65	35	27
2018	Science and technology	51	49	120
2018	Administration and operations	48	52	209
2018	Human resources	48	52	86
2018	Financial management	61	39	108
2018	Procurement	56	44	90
2018	Real property	45	55	107
2018	Materiel management	52	48	99
2018	Information management	53	47	42
2018	Information technology	51	49	62
2018	Policy	42	58	23
2018	Project management	49	51	66
2018	Other services to the public	40	60	63
2018	None of the above	40	60	246

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	13	87	44
2020	Health care practitioners	38	62	80
2020	Compliance, inspection and enforcement	52	48	43
2020	Communications or public affairs	17	83	34
2020	Security	22	78	41
2020	Science and technology	27	73	88
2020	Administration and operations	24	76	244
2020	Human resources	29	71	107
2020	Financial management	40	60	100
2020	Procurement	29	71	83
2020	Real property	26	74	108
2020	Materiel management	18	82	79
2020	Information management	20	80	46
2020	Information technology	26	74	73
2020	Policy	14	86	35
2020	Project management	33	67	63
2020	Other services to the public	21	79	62
2020	None of the above	27	73	201
2019	Client contact centre	30	70	53
2019	Health care practitioners	31	69	58
2019	Compliance, inspection and enforcement	30	70	38
2019	Communications or public affairs	16	84	29
2019	Security	17	83	39
2019	Science and technology	23	77	110
2019	Administration and operations	31	69	259
2019	Human resources	25	75	124
2019	Financial management	34	66	106
2019	Procurement	27	73	79
2019	Real property	30	70	127
2019	Materiel management	22	78	97
2019	Information management	30	70	49
2019	Information technology	34	66	87
2019	Policy	31	69	33
2019	Project management	18	82	88
2019	Other services to the public	25	75	72
2019	None of the above	27	73	242
2018	Client contact centre	27	73	29
2018	Health care practitioners	34	66	72
2018	Compliance, inspection and enforcement	33	67	34
2018	Communications or public affairs	19	81	21
2018	Access to information and privacy	32	68	15
2018	Science and technology	24	76	120
2018	Administration and operations	27	73	209
2018	Human resources	24	76	86
2018	Financial management	32	68	108
2018	Procurement	28	72	90
2018	Real property	28	72	107
2018	Materiel management	26	74	99
2018	Information management	37	63	42
2018	Information technology	27	73	62
2018	Policy	22	78	23
2018	Project management	38	62	66
2018	Other services to the public	24	76	63
2018	None of the above	22	78	246

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	14	86	44
2020	Health care practitioners	16	84	80
2020	Compliance, inspection and enforcement	12	88	43
2020	Security	28	72	41
2020	Science and technology	9	91	88
2020	Administration and operations	10	90	244
2020	Human resources	9	91	107
2020	Financial management	15	85	100
2020	Procurement	6	94	83
2020	Real property	12	88	108
2020	Information technology	8	92	73
2020	Project management	19	81	63
2020	Other services to the public	9	91	62
2020	None of the above	8	92	201
2019	Client contact centre	13	87	53
2019	Security	19	81	39
2019	Science and technology	8	92	110
2019	Administration and operations	15	85	259
2019	Human resources	10	90	124
2019	Financial management	8	92	106
2019	Procurement	13	87	79
2019	Real property	11	89	127
2019	Materiel management	7	93	97
2019	Information management	13	87	49
2019	Information technology	10	90	87
2019	Policy	0	100	33
2019	Project management	12	88	88
2019	Other services to the public	10	90	72
2019	None of the above	9	91	242
2018	Health care practitioners	13	87	72
2018	Access to information and privacy	0	100	15
2018	Security	19	81	27
2018	Science and technology	10	90	120
2018	Administration and operations	7	93	209
2018	Human resources	9	91	86
2018	Financial management	10	90	108
2018	Procurement	13	87	90
2018	Real property	6	94	107
2018	Materiel management	10	90	99
2018	Information management	15	85	42
2018	Information technology	8	92	62
2018	Internal audit	0	100	10
2018	Project management	8	92	66
2018	Other services to the public	14	86	63
2018	None of the above	5	95	246

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	23	77	44
2020	Health care practitioners	51	49	80
2020	Compliance, inspection and enforcement	38	62	43
2020	Security	44	56	41
2020	Science and technology	26	74	88
2020	Administration and operations	22	78	244
2020	Human resources	18	82	107
2020	Financial management	26	74	100
2020	Procurement	25	75	83
2020	Real property	32	68	108
2020	Materiel management	21	79	79
2020	Information management	15	85	46
2020	Information technology	23	77	73
2020	Project management	24	76	63
2020	Other services to the public	31	69	62
2020	None of the above	25	75	201
2019	Client contact centre	30	70	53
2019	Health care practitioners	37	63	58
2019	Compliance, inspection and enforcement	20	80	38
2019	Communications or public affairs	16	84	29
2019	Security	43	57	39
2019	Science and technology	22	78	110
2019	Administration and operations	21	79	259
2019	Human resources	11	89	124
2019	Financial management	21	79	106
2019	Procurement	37	63	79
2019	Real property	25	75	127
2019	Materiel management	16	84	97
2019	Information management	20	80	49
2019	Information technology	17	83	87
2019	Project management	16	84	88
2019	Other services to the public	29	71	72
2019	None of the above	28	72	242
2018	Client contact centre	25	75	29
2018	Health care practitioners	31	69	72
2018	Compliance, inspection and enforcement	15	85	34
2018	Security	25	75	27
2018	Science and technology	22	78	120
2018	Administration and operations	28	72	209
2018	Human resources	10	90	86
2018	Financial management	25	75	108
2018	Procurement	27	73	90
2018	Real property	31	69	107
2018	Materiel management	21	79	99
2018	Information management	27	73	42
2018	Information technology	24	76	62
2018	Internal audit	0	100	10
2018	Project management	24	76	66
2018	Other services to the public	28	72	63
2018	None of the above	27	73	246

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	11	89	44
2020	Health care practitioners	18	82	80
2020	Access to information and privacy	0	100	10
2020	Security	21	79	41
2020	Science and technology	11	89	88
2020	Administration and operations	13	87	244
2020	Human resources	14	86	107
2020	Financial management	14	86	100
2020	Procurement	10	90	83
2020	Real property	7	93	108
2020	Materiel management	5	95	79
2020	Information technology	7	93	73
2020	Policy	0	100	35
2020	Project management	13	87	63
2020	Other services to the public	8	92	62
2020	None of the above	9	91	201
2019	Client contact centre	18	82	53
2019	Health care practitioners	16	84	58
2019	Compliance, inspection and enforcement	11	89	38
2019	Communications or public affairs	14	86	29
2019	Access to information and privacy	0	100	11
2019	Security	15	85	39
2019	Science and technology	8	92	110
2019	Administration and operations	9	91	259
2019	Human resources	8	92	124
2019	Financial management	17	83	106
2019	Procurement	8	92	79
2019	Real property	13	87	127
2019	Materiel management	11	89	97
2019	Information management	10	90	49
2019	Information technology	13	87	87
2019	Project management	8	92	88
2019	Other services to the public	9	91	72
2019	None of the above	11	89	242
2018	Health care practitioners	15	85	72
2018	Access to information and privacy	0	100	15
2018	Science and technology	12	88	120
2018	Administration and operations	11	89	209
2018	Human resources	7	93	86
2018	Financial management	12	88	108
2018	Procurement	12	88	90
2018	Real property	10	90	107
2018	Materiel management	10	90	99
2018	Information management	24	76	42
2018	Information technology	13	87	62
2018	Internal audit	0	100	10
2018	Project management	17	83	66
2018	Other services to the public	11	89	63
2018	None of the above	9	91	246

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	18	82	44
2020	Health care practitioners	26	74	80
2020	Access to information and privacy	0	100	10
2020	Security	38	62	41
2020	Science and technology	9	91	88
2020	Administration and operations	7	93	244
2020	Human resources	9	91	107
2020	Financial management	11	89	100
2020	Procurement	11	89	83
2020	Real property	12	88	108
2020	Materiel management	8	92	79
2020	Information technology	14	86	73
2020	Project management	10	90	63
2020	Other services to the public	17	83	62
2020	None of the above	9	91	201
2019	Client contact centre	9	91	53
2019	Health care practitioners	14	86	58
2019	Security	40	60	39
2019	Science and technology	9	91	110
2019	Administration and operations	11	89	259
2019	Human resources	6	94	124
2019	Financial management	6	94	106
2019	Procurement	8	92	79
2019	Real property	15	85	127
2019	Materiel management	8	92	97
2019	Information technology	7	93	87
2019	Project management	12	88	88
2019	Other services to the public	13	87	72
2019	None of the above	13	87	242
2018	Health care practitioners	11	89	72
2018	Science and technology	11	89	120
2018	Administration and operations	13	87	209
2018	Human resources	6	94	86
2018	Financial management	12	88	108
2018	Procurement	9	91	90
2018	Real property	12	88	107
2018	Materiel management	14	86	99
2018	Information technology	11	89	62
2018	Internal audit	0	100	10
2018	Policy	0	100	23
2018	Project management	21	79	66
2018	Other services to the public	16	84	63
2018	None of the above	10	90	246

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	18	82	44
2020	Health care practitioners	8	92	80
2020	Compliance, inspection and enforcement	21	79	43
2020	Communications or public affairs	23	77	34
2020	Science and technology	10	90	88
2020	Administration and operations	15	85	244
2020	Human resources	19	81	107
2020	Financial management	11	89	100
2020	Procurement	21	79	83
2020	Real property	10	90	108
2020	Materiel management	11	89	79
2020	Project management	13	87	63
2020	Other services to the public	8	92	62
2020	None of the above	16	84	201
2019	Client contact centre	12	88	53
2019	Health care practitioners	19	81	58
2019	Access to information and privacy	0	100	11
2019	Science and technology	12	88	110
2019	Administration and operations	19	81	259
2019	Human resources	13	87	124
2019	Financial management	18	82	106
2019	Procurement	15	85	79
2019	Real property	13	87	127
2019	Materiel management	22	78	97
2019	Information management	13	87	49
2019	Information technology	15	85	87
2019	Policy	18	82	33
2019	Project management	12	88	88
2019	Other services to the public	24	76	72
2019	None of the above	9	91	242
2018	Health care practitioners	9	91	72
2018	Compliance, inspection and enforcement	19	81	34
2018	Science and technology	17	83	120
2018	Administration and operations	18	82	209
2018	Human resources	9	91	86
2018	Financial management	10	90	108
2018	Procurement	19	81	90
2018	Real property	18	82	107
2018	Materiel management	10	90	99
2018	Information management	13	87	42
2018	Information technology	11	89	62
2018	Project management	18	82	66
2018	Other services to the public	18	82	63
2018	None of the above	16	84	246

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	9	91	80
2020	Compliance, inspection and enforcement	15	85	43
2020	Security	14	86	41
2020	Science and technology	10	90	88
2020	Administration and operations	14	86	244
2020	Human resources	6	94	107
2020	Financial management	15	85	100
2020	Procurement	6	94	83
2020	Real property	14	86	108
2020	Information management	17	83	46
2020	Information technology	16	84	73
2020	Project management	17	83	63
2020	None of the above	12	88	201
2019	Client contact centre	12	88	53
2019	Compliance, inspection and enforcement	18	82	38
2019	Access to information and privacy	0	100	11
2019	Security	15	85	39
2019	Science and technology	9	91	110
2019	Administration and operations	10	90	259
2019	Human resources	15	85	124
2019	Financial management	14	86	106
2019	Procurement	13	87	79
2019	Real property	8	92	127
2019	Materiel management	16	84	97
2019	Information management	15	85	49
2019	Information technology	13	87	87
2019	Policy	21	79	33
2019	Project management	11	89	88
2019	Other services to the public	7	93	72
2019	None of the above	9	91	242
2018	Health care practitioners	14	86	72
2018	Compliance, inspection and enforcement	12	88	34
2018	Science and technology	10	90	120
2018	Administration and operations	15	85	209
2018	Human resources	18	82	86
2018	Financial management	9	91	108
2018	Procurement	4	96	90
2018	Real property	15	85	107
2018	Materiel management	16	84	99
2018	Information management	11	89	42
2018	Information technology	16	84	62
2018	Policy	0	100	23
2018	Project management	16	84	66
2018	None of the above	10	90	246

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	31	69	44
2020	Health care practitioners	15	85	80
2020	Compliance, inspection and enforcement	18	82	43
2020	Communications or public affairs	32	68	34
2020	Security	26	74	41
2020	Science and technology	26	74	88
2020	Administration and operations	21	79	244
2020	Human resources	16	84	107
2020	Financial management	15	85	100
2020	Procurement	17	83	83
2020	Real property	16	84	108
2020	Materiel management	29	71	79
2020	Information management	26	74	46
2020	Information technology	18	82	73
2020	Policy	48	52	35
2020	Project management	25	75	63
2020	Other services to the public	17	83	62
2020	None of the above	29	71	201
2019	Client contact centre	24	76	53
2019	Health care practitioners	24	76	58
2019	Compliance, inspection and enforcement	33	67	38
2019	Communications or public affairs	29	71	29
2019	Security	24	76	39
2019	Science and technology	26	74	110
2019	Administration and operations	19	81	259
2019	Human resources	29	71	124
2019	Financial management	23	77	106
2019	Procurement	26	74	79
2019	Real property	26	74	127
2019	Materiel management	25	75	97
2019	Information management	18	82	49
2019	Information technology	20	80	87
2019	Policy	20	80	33
2019	Project management	36	64	88
2019	Other services to the public	24	76	72
2019	None of the above	27	73	242
2018	Health care practitioners	18	82	72
2018	Compliance, inspection and enforcement	33	67	34
2018	Communications or public affairs	19	81	21
2018	Access to information and privacy	41	59	15
2018	Science and technology	26	74	120
2018	Administration and operations	19	81	209
2018	Human resources	26	74	86
2018	Financial management	20	80	108
2018	Procurement	29	71	90
2018	Real property	28	72	107
2018	Materiel management	19	81	99
2018	Information management	23	77	42
2018	Information technology	27	73	62
2018	Policy	30	70	23
2018	Project management	17	83	66
2018	Other services to the public	32	68	63
2018	None of the above	31	69	246

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	13	87	61
2020	Science and technology	18	82	80
2020	Administration and operations	12	88	224
2020	Human resources	15	85	96
2020	Financial management	12	88	89
2020	Procurement	15	85	73
2020	Real property	10	90	96
2020	Materiel management	16	84	72
2020	Information technology	14	86	63
2020	Project management	15	85	57
2020	Other services to the public	12	88	51
2020	None of the above	6	94	183
2019	Science and technology	10	90	99
2019	Administration and operations	17	83	230
2019	Human resources	13	87	115
2019	Financial management	11	89	100
2019	Real property	11	89	107
2019	Materiel management	10	90	90
2019	Information technology	15	85	80
2019	Project management	8	92	78
2019	Other services to the public	24	76	62
2019	None of the above	8	92	208
2018	Health care practitioners	8	92	64
2018	Compliance, inspection and enforcement	14	86	30
2018	Science and technology	12	88	110
2018	Administration and operations	15	85	184
2018	Human resources	10	90	81
2018	Financial management	14	86	96
2018	Procurement	16	84	84
2018	Real property	13	87	96
2018	Materiel management	18	82	84
2018	Information technology	9	91	55
2018	Policy	32	68	22
2018	Project management	8	92	54
2018	Other services to the public	18	82	53
2018	None of the above	13	87	218

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	14	86	37
2020	Health care practitioners	12	88	61
2020	Security	21	79	32
2020	Science and technology	22	78	80
2020	Administration and operations	18	82	224
2020	Human resources	20	80	96
2020	Financial management	21	79	89
2020	Procurement	15	85	73
2020	Real property	9	91	96
2020	Materiel management	11	89	72
2020	Information technology	14	86	63
2020	Project management	17	83	57
2020	Other services to the public	7	93	51
2020	None of the above	16	84	183
2019	Client contact centre	18	82	48
2019	Health care practitioners	19	81	50
2019	Science and technology	22	78	99
2019	Administration and operations	25	75	230
2019	Human resources	19	81	115
2019	Financial management	18	82	100
2019	Procurement	18	82	73
2019	Real property	22	78	107
2019	Materiel management	19	81	90
2019	Information technology	22	78	80
2019	Project management	23	77	78
2019	Other services to the public	24	76	62
2019	None of the above	19	81	208
2018	Client contact centre	24	76	25
2018	Health care practitioners	15	85	64
2018	Compliance, inspection and enforcement	29	71	30
2018	Communications or public affairs	30	70	19
2018	Science and technology	19	81	110
2018	Administration and operations	19	81	184
2018	Human resources	8	92	81
2018	Financial management	13	87	96
2018	Procurement	13	87	84
2018	Real property	20	80	96
2018	Materiel management	14	86	84
2018	Information management	21	79	38
2018	Information technology	21	79	55
2018	Policy	32	68	22
2018	Project management	18	82	54
2018	Other services to the public	8	92	53
2018	None of the above	16	84	218

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	16	84	80
2020	Administration and operations	11	89	224
2020	Human resources	9	91	96
2020	Financial management	6	94	89
2020	Procurement	12	88	73
2020	Materiel management	11	89	72
2020	Information technology	9	91	63
2020	Project management	11	89	57
2020	Other services to the public	12	88	51
2020	None of the above	8	92	183
2019	Client contact centre	11	89	48
2019	Health care practitioners	11	89	50
2019	Science and technology	16	84	99
2019	Administration and operations	13	87	230
2019	Human resources	8	92	115
2019	Financial management	9	91	100
2019	Real property	11	89	107
2019	Materiel management	9	91	90
2019	Information technology	12	88	80
2019	Project management	11	89	78
2019	Other services to the public	18	82	62
2019	None of the above	10	90	208
2018	Compliance, inspection and enforcement	13	87	30
2018	Science and technology	16	84	110
2018	Administration and operations	12	88	184
2018	Human resources	7	93	81
2018	Financial management	10	90	96
2018	Procurement	14	86	84
2018	Real property	16	84	96
2018	Materiel management	15	85	84
2018	None of the above	8	92	218

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	7	93	80
2020	Administration and operations	7	93	224
2020	Human resources	5	95	96
2020	Financial management	7	93	89
2020	Procurement	9	91	73
2020	Real property	11	89	96
2020	Materiel management	12	88	72
2020	None of the above	5	95	183
2019	Health care practitioners	9	91	50
2019	Science and technology	10	90	99
2019	Administration and operations	12	88	230
2019	Human resources	5	95	115
2019	Financial management	6	94	100
2019	Real property	5	95	107
2019	Materiel management	10	90	90
2019	Other services to the public	15	85	62
2019	None of the above	7	93	208
2018	Science and technology	9	91	110
2018	Administration and operations	11	89	184
2018	Human resources	8	92	81
2018	Financial management	15	85	96
2018	Procurement	6	94	84
2018	Real property	5	95	96
2018	Materiel management	16	84	84
2018	Project management	11	89	54
2018	None of the above	6	94	218

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	22	78	37
2020	Health care practitioners	12	88	61
2020	Science and technology	6	94	80
2020	Administration and operations	14	86	224
2020	Human resources	12	88	96
2020	Financial management	16	84	89
2020	Procurement	19	81	73
2020	Real property	14	86	96
2020	Materiel management	17	83	72
2020	Information technology	16	84	63
2020	Project management	13	87	57
2020	Other services to the public	13	87	51
2020	None of the above	8	92	183
2019	Client contact centre	22	78	48
2019	Health care practitioners	18	82	50
2019	Security	15	85	27
2019	Science and technology	13	87	99
2019	Administration and operations	19	81	230
2019	Human resources	15	85	115
2019	Financial management	19	81	100
2019	Procurement	15	85	73
2019	Real property	12	88	107
2019	Materiel management	6	94	90
2019	Information technology	13	87	80
2019	Project management	9	91	78
2019	Other services to the public	15	85	62
2019	None of the above	10	90	208
2018	Health care practitioners	20	80	64
2018	Science and technology	16	84	110
2018	Administration and operations	16	84	184
2018	Human resources	12	88	81
2018	Financial management	18	82	96
2018	Procurement	16	84	84
2018	Real property	12	88	96
2018	Materiel management	10	90	84
2018	Information technology	16	84	55
2018	Project management	9	91	54
2018	None of the above	10	90	218

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	7	93	61
2020	Access to information and privacy	0	100	10
2020	Science and technology	12	88	80
2020	Administration and operations	10	90	224
2020	Human resources	16	84	96
2020	Financial management	16	84	89
2020	Procurement	18	82	73
2020	Real property	6	94	96
2020	Materiel management	9	91	72
2020	Information technology	11	89	63
2020	Other services to the public	10	90	51
2020	None of the above	8	92	183
2019	Client contact centre	8	92	48
2019	Health care practitioners	17	83	50
2019	Science and technology	5	95	99
2019	Administration and operations	16	84	230
2019	Human resources	15	85	115
2019	Financial management	15	85	100
2019	Procurement	9	91	73
2019	Real property	8	92	107
2019	Materiel management	9	91	90
2019	Information technology	15	85	80
2019	Project management	6	94	78
2019	Other services to the public	10	90	62
2019	None of the above	8	92	208
2018	Client contact centre	17	83	25
2018	Communications or public affairs	24	76	19
2018	Security	19	81	24
2018	Science and technology	10	90	110
2018	Administration and operations	16	84	184
2018	Human resources	9	91	81
2018	Financial management	18	82	96
2018	Procurement	10	90	84
2018	Real property	8	92	96
2018	Materiel management	14	86	84
2018	Information management	13	87	38
2018	Project management	9	91	54
2018	Other services to the public	14	86	53
2018	None of the above	9	91	218

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	15	85	37
2020	Health care practitioners	0	100	61
2020	Access to information and privacy	0	100	10
2020	Science and technology	6	94	80
2020	Administration and operations	7	93	224
2020	Human resources	12	88	96
2020	Financial management	17	83	89
2020	Procurement	8	92	73
2020	Real property	0	100	96
2020	Information technology	11	89	63
2020	Project management	13	87	57
2020	Other services to the public	0	100	51
2020	None of the above	5	95	183
2019	Client contact centre	10	90	48
2019	Science and technology	4	96	99
2019	Administration and operations	11	89	230
2019	Human resources	15	85	115
2019	Financial management	16	84	100
2019	Procurement	22	78	73
2019	Real property	4	96	107
2019	Materiel management	9	91	90
2019	Information technology	9	91	80
2019	Project management	16	84	78
2019	None of the above	6	94	208
2018	Compliance, inspection and enforcement	14	86	30
2018	Science and technology	4	96	110
2018	Administration and operations	13	87	184
2018	Human resources	23	77	81
2018	Financial management	16	84	96
2018	Procurement	10	90	84
2018	Information management	19	81	38
2018	Project management	13	87	54
2018	None of the above	6	94	218

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	9	91	61
2020	Science and technology	18	82	80
2020	Administration and operations	15	85	224
2020	Human resources	14	86	96
2020	Financial management	14	86	89
2020	Procurement	14	86	73
2020	Real property	15	85	96
2020	Materiel management	10	90	72
2020	Information technology	15	85	63
2020	Project management	17	83	57
2020	None of the above	8	92	183
2019	Science and technology	14	86	99
2019	Administration and operations	14	86	230
2019	Human resources	11	89	115
2019	Financial management	15	85	100
2019	Procurement	16	84	73
2019	Real property	14	86	107
2019	Materiel management	10	90	90
2019	Information technology	9	91	80
2019	Project management	7	93	78
2019	Other services to the public	14	86	62
2019	None of the above	12	88	208
2018	Health care practitioners	12	88	64
2018	Communications or public affairs	39	61	19
2018	Science and technology	14	86	110
2018	Administration and operations	14	86	184
2018	Human resources	8	92	81
2018	Financial management	12	88	96
2018	Procurement	14	86	84
2018	Real property	10	90	96
2018	Materiel management	8	92	84
2018	Information management	20	80	38
2018	Policy	22	78	22
2018	Project management	11	89	54
2018	Other services to the public	13	87	53
2018	None of the above	12	88	218

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	15	85	37
2020	Security	15	85	32
2020	Science and technology	13	87	80
2020	Administration and operations	13	87	224
2020	Human resources	11	89	96
2020	Financial management	18	82	89
2020	Procurement	11	89	73
2020	Real property	13	87	96
2020	Materiel management	10	90	72
2020	Information technology	13	87	63
2020	Project management	14	86	57
2020	Other services to the public	10	90	51
2020	None of the above	15	85	183
2019	Security	27	73	27
2019	Science and technology	11	89	99
2019	Administration and operations	11	89	230
2019	Human resources	12	88	115
2019	Financial management	8	92	100
2019	Procurement	14	86	73
2019	Real property	11	89	107
2019	Materiel management	13	87	90
2019	Information technology	11	89	80
2019	Project management	8	92	78
2019	Other services to the public	7	93	62
2019	None of the above	11	89	208
2018	Client contact centre	17	83	25
2018	Health care practitioners	21	79	64
2018	Security	24	76	24
2018	Science and technology	14	86	110
2018	Administration and operations	12	88	184
2018	Human resources	11	89	81
2018	Financial management	12	88	96
2018	Procurement	15	85	84
2018	Real property	15	85	96
2018	Materiel management	12	88	84
2018	Information management	14	86	38
2018	Information technology	24	76	55
2018	Project management	8	92	54
2018	None of the above	10	90	218

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	28	72	37
2020	Health care practitioners	22	78	61
2020	Security	45	55	32
2020	Science and technology	36	64	80
2020	Administration and operations	28	72	224
2020	Human resources	29	71	96
2020	Financial management	33	67	89
2020	Procurement	26	74	73
2020	Real property	29	71	96
2020	Materiel management	22	78	72
2020	Information technology	39	61	63
2020	Project management	33	67	57
2020	Other services to the public	32	68	51
2020	None of the above	25	75	183
2019	Client contact centre	24	76	48
2019	Health care practitioners	36	64	50
2019	Security	48	52	27
2019	Science and technology	28	72	99
2019	Administration and operations	31	69	230
2019	Human resources	26	74	115
2019	Financial management	25	75	100
2019	Procurement	31	69	73
2019	Real property	36	64	107
2019	Materiel management	25	75	90
2019	Information technology	29	71	80
2019	Project management	20	80	78
2019	Other services to the public	23	77	62
2019	None of the above	32	68	208
2018	Client contact centre	35	65	25
2018	Health care practitioners	32	68	64
2018	Compliance, inspection and enforcement	24	76	30
2018	Communications or public affairs	62	38	19
2018	Security	26	74	24
2018	Science and technology	33	67	110
2018	Administration and operations	26	74	184
2018	Human resources	33	67	81
2018	Financial management	29	71	96
2018	Procurement	30	70	84
2018	Real property	29	71	96
2018	Materiel management	19	81	84
2018	Information management	27	73	38
2018	Information technology	35	65	55
2018	Policy	23	77	22
2018	Project management	30	70	54
2018	Other services to the public	31	69	53
2018	None of the above	29	71	218

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	11	89	61
2020	Science and technology	9	91	80
2020	Administration and operations	10	90	224
2020	Financial management	16	84	89
2020	Procurement	11	89	73
2020	Real property	11	89	96
2020	Information technology	13	87	63
2020	Project management	9	91	57
2020	Other services to the public	0	100	51
2020	None of the above	7	93	183
2019	Client contact centre	18	82	48
2019	Health care practitioners	11	89	50
2019	Security	15	85	27
2019	Science and technology	8	92	99
2019	Administration and operations	8	92	230
2019	Human resources	7	93	115
2019	Financial management	8	92	100
2019	Procurement	10	90	73
2019	Real property	12	88	107
2019	Project management	7	93	78
2019	Other services to the public	12	88	62
2019	None of the above	14	86	208
2018	Client contact centre	0	100	25
2018	Health care practitioners	10	90	64
2018	Compliance, inspection and enforcement	0	100	30
2018	Security	24	76	24
2018	Science and technology	8	92	110
2018	Administration and operations	12	88	184
2018	Human resources	15	85	81
2018	Financial management	11	89	96
2018	Real property	11	89	96
2018	Information management	11	89	38
2018	Information technology	11	89	55
2018	Project management	16	84	54
2018	None of the above	7	93	218

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	45	55	37
2020	Health care practitioners	48	52	61
2020	Security	66	34	32
2020	Science and technology	49	51	80
2020	Administration and operations	37	63	224
2020	Human resources	42	58	96
2020	Financial management	45	55	89
2020	Procurement	36	64	73
2020	Real property	42	58	96
2020	Materiel management	31	69	72
2020	Information technology	42	58	63
2020	Project management	51	49	57
2020	Other services to the public	36	64	51
2020	None of the above	43	57	183
2019	Client contact centre	42	58	48
2019	Health care practitioners	57	43	50
2019	Security	53	47	27
2019	Science and technology	44	56	99
2019	Administration and operations	42	58	230
2019	Human resources	45	55	115
2019	Financial management	43	57	100
2019	Procurement	52	48	73
2019	Real property	40	60	107
2019	Materiel management	38	62	90
2019	Information technology	36	64	80
2019	Project management	36	64	78
2019	Other services to the public	42	58	62
2019	None of the above	45	55	208
2018	Client contact centre	43	57	25
2018	Health care practitioners	42	58	64
2018	Compliance, inspection and enforcement	29	71	30
2018	Communications or public affairs	58	42	19
2018	Access to information and privacy	50	50	14
2018	Security	32	68	24
2018	Science and technology	41	59	110
2018	Administration and operations	42	58	184
2018	Human resources	54	46	81
2018	Financial management	46	54	96
2018	Procurement	45	55	84
2018	Real property	41	59	96
2018	Materiel management	36	64	84
2018	Information management	53	47	38
2018	Information technology	47	53	55
2018	Policy	45	55	22
2018	Project management	51	49	54
2018	Other services to the public	49	51	53
2018	None of the above	43	57	218

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	37
2020	Human resources	0	100	96
2020	Real property	0	100	96
2020	Other services to the public	0	100	51
2020	None of the above	8	92	183
2019	Client contact centre	0	100	48
2019	Science and technology	0	100	99
2019	Human resources	0	100	115
2019	Project management	0	100	78
2019	None of the above	3	97	208
2018	Client contact centre	0	100	25
2018	Compliance, inspection and enforcement	0	100	30
2018	Communications or public affairs	0	100	19
2018	Access to information and privacy	0	100	14
2018	Security	0	100	24
2018	Procurement	0	100	84
2018	Policy	0	100	22
2018	Other services to the public	0	100	53

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	44	56	37
2020	Health care practitioners	51	49	61
2020	Access to information and privacy	49	51	10
2020	Security	57	43	32
2020	Science and technology	55	45	80
2020	Administration and operations	59	41	224
2020	Human resources	47	53	96
2020	Financial management	61	39	89
2020	Procurement	57	43	73
2020	Real property	53	47	96
2020	Materiel management	49	51	72
2020	Information technology	60	40	63
2020	Project management	58	42	57
2020	Other services to the public	64	36	51
2020	None of the above	59	41	183
2019	Client contact centre	39	61	48
2019	Health care practitioners	69	31	50
2019	Security	55	45	27
2019	Science and technology	57	43	99
2019	Administration and operations	55	45	230
2019	Human resources	44	56	115
2019	Financial management	51	49	100
2019	Procurement	51	49	73
2019	Real property	60	40	107
2019	Materiel management	58	42	90
2019	Information technology	50	50	80
2019	Project management	53	47	78
2019	Other services to the public	50	50	62
2019	None of the above	60	40	208
2018	Client contact centre	34	66	25
2018	Health care practitioners	59	41	64
2018	Compliance, inspection and enforcement	42	58	30
2018	Communications or public affairs	70	30	19
2018	Access to information and privacy	57	43	14
2018	Security	52	48	24
2018	Science and technology	63	37	110
2018	Administration and operations	51	49	184
2018	Human resources	59	41	81
2018	Financial management	53	47	96
2018	Procurement	47	53	84
2018	Real property	61	39	96
2018	Materiel management	56	44	84
2018	Information management	47	53	38
2018	Information technology	59	41	55
2018	Policy	51	49	22
2018	Project management	67	33	54
2018	Other services to the public	66	34	53
2018	None of the above	58	42	218

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	14	86	37
2020	Health care practitioners	13	87	61
2020	Science and technology	7	93	80
2020	Administration and operations	6	94	224
2020	Human resources	5	95	96
2020	Financial management	8	92	89
2020	Real property	6	94	96
2020	None of the above	3	97	183
2019	Client contact centre	10	90	48
2019	Administration and operations	5	95	230
2019	Financial management	6	94	100
2019	Procurement	7	93	73
2019	Real property	10	90	107
2019	Information technology	7	93	80
2019	Project management	6	94	78
2019	Other services to the public	0	100	62
2019	None of the above	5	95	208
2018	Client contact centre	0	100	25
2018	Communications or public affairs	0	100	19
2018	Security	0	100	24
2018	Science and technology	8	92	110
2018	Administration and operations	6	94	184
2018	Procurement	9	91	84
2018	Real property	8	92	96
2018	Policy	0	100	22
2018	None of the above	4	96	218

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	12	88	37
2020	Health care practitioners	17	83	61
2020	Security	21	79	32
2020	Science and technology	6	94	80
2020	Administration and operations	14	86	224
2020	Human resources	11	89	96
2020	Financial management	9	91	89
2020	Procurement	8	92	73
2020	Real property	18	82	96
2020	Materiel management	9	91	72
2020	Information technology	16	84	63
2020	Project management	13	87	57
2020	None of the above	20	80	183
2019	Health care practitioners	11	89	50
2019	Science and technology	12	88	99
2019	Administration and operations	14	86	230
2019	Human resources	15	85	115
2019	Financial management	13	87	100
2019	Procurement	14	86	73
2019	Real property	6	94	107
2019	Materiel management	6	94	90
2019	Information technology	15	85	80
2019	Project management	20	80	78
2019	Other services to the public	9	91	62
2019	None of the above	18	82	208
2018	Health care practitioners	10	90	64
2018	Science and technology	6	94	110
2018	Administration and operations	13	87	184
2018	Human resources	14	86	81
2018	Financial management	12	88	96
2018	Procurement	10	90	84
2018	Real property	18	82	96
2018	Materiel management	12	88	84
2018	Information technology	8	92	55
2018	Project management	13	87	54
2018	Other services to the public	11	89	53
2018	None of the above	15	85	218

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	24	34	16	8	4	11	4	67	13	368
2020	Health care practitioners	21	19	20	10	13	15	2	49	27	433
2020	Federal regulators	23	32	6	2	11	20	5	74	17	40
2020	Compliance, inspection and enforcement	26	20	18	9	9	14	3	56	22	303
2020	Communications or public affairs	18	22	22	8	2	21	7	55	15	242
2020	Access to information and privacy	38	13	24	3	1	18	3	64	5	99
2020	Security	29	20	15	6	12	15	2	59	22	264
2020	Science and technology	17	23	19	7	7	22	5	54	20	1028
2020	Library services	26	24	15	6	2	21	6	68	11	47
2020	Legal services	38	22	10	4	6	18	2	75	12	50
2020	Administration and operations	29	23	18	6	7	13	4	62	16	1853
2020	Human resources	23	24	17	7	4	21	4	63	14	998
2020	Financial management	23	23	17	8	5	19	5	60	17	987
2020	Procurement	24	27	19	8	5	15	3	62	15	827
2020	Real property	20	23	20	10	13	14	2	50	26	738
2020	Materiel management	29	20	20	8	6	15	3	60	16	897
2020	Information management	25	20	20	6	4	19	6	59	14	445
2020	Information technology	25	24	19	5	4	19	5	64	12	886
2020	Internal audit	25	20	14	6	5	26	5	64	15	85
2020	Evaluation	20	14	14	11	5	30	6	54	24	87
2020	Data sciences	25	25	8	5	4	26	6	74	14	84
2020	Policy	20	17	17	6	4	28	8	58	16	370
2020	Project management	25	24	17	5	5	20	4	65	13	794
2020	Other services to the public	20	25	22	10	11	9	2	51	24	360
2020	None of the above	21	24	20	9	10	12	3	53	23	1507
2019	Client contact centre	19	27	23	9	7	13	2	54	18	340
2019	Health care practitioners	19	19	19	10	12	17	4	48	28	420
2019	Federal regulators	24	15	18	3	13	21	6	53	21	30
2019	Compliance, inspection and enforcement	26	20	23	8	8	14	2	54	18	270
2019	Communications or public affairs	14	24	15	9	5	26	7	57	20	233
2019	Access to information and privacy	22	20	23	4	4	21	6	58	11	93
2019	Security	20	23	18	4	17	14	3	53	26	243
2019	Science and technology	15	23	24	8	7	19	4	49	20	950
2019	Library services	25	11	10	12	2	28	13	61	23	46
2019	Legal services	32	18	19	3	4	17	7	66	9	65
2019	Administration and operations	25	22	19	9	7	15	3	57	20	1691
2019	Human resources	20	25	18	6	5	20	5	60	15	1021
2019	Financial management	20	22	20	7	7	18	5	55	19	845
2019	Procurement	20	22	20	8	7	18	5	54	20	756
2019	Real property	18	22	23	11	13	10	3	46	28	718
2019	Materiel management	22	26	20	7	8	14	4	58	18	882
2019	Information management	27	22	18	5	5	19	4	63	13	432
2019	Information technology	23	22	17	7	6	19	5	60	17	804
2019	Internal audit	18	16	18	6	6	33	4	53	19	78
2019	Evaluation	16	21	8	4	14	33	3	58	29	63
2019	Data sciences	13	15	15	18	7	17	16	42	36	66
2019	Policy	17	20	20	9	6	22	6	52	21	263
2019	Project management	22	25	19	7	6	18	3	59	16	735
2019	Other services to the public	21	22	22	10	12	9	2	49	26	377
2019	None of the above	16	24	22	11	12	12	3	48	26	1620
2018	Client contact centre	16	34	22	6	7	10	3	58	16	262
2018	Health care practitioners	18	21	21	12	12	13	3	46	28	354
2018	Federal regulators	47	14	11	10	3	11	3	72	15	30
2018	Compliance, inspection and enforcement	17	28	23	10	9	12	2	53	21	242
2018	Communications or public affairs	24	18	20	6	5	19	8	58	15	193
2018	Access to information and privacy	20	21	18	4	4	24	9	60	12	70
2018	Security	22	23	23	7	5	15	5	56	15	205
2018	Science and technology	15	25	20	10	9	19	2	50	24	768
2018	Library services	14	22	21	9	9	17	7	48	24	48
2018	Legal services	28	20	14	5	7	16	11	65	16	54
2018	Administration and operations	25	22	20	8	6	14	4	58	17	1341
2018	Human resources	22	25	19	8	7	17	3	59	18	697
2018	Financial management	20	25	21	6	7	18	3	57	17	687
2018	Procurement	19	29	21	7	7	14	3	57	17	650
2018	Real property	13	23	25	12	15	10	2	41	31	528
2018	Materiel management	20	27	22	8	9	11	2	55	20	741
2018	Information management	27	18	18	6	8	17	6	59	18	347
2018	Information technology	22	24	20	5	4	20	4	61	12	660
2018	Internal audit	12	32	18	6	6	23	3	59	16	64
2018	Evaluation	25	22	16	2	11	20	4	62	17	39
2018	Data sciences	12	15	12	11	12	36	2	43	37	54
2018	Policy	19	18	21	6	5	25	6	54	16	196
2018	Project management	21	26	19	6	7	19	2	59	17	540
2018	Other services to the public	21	25	24	13	9	6	1	49	24	302
2018	None of the above	18	22	26	9	13	10	2	45	25	1336
2017	Client contact centre	21	28	25	7	5	12	3	56	15	341
2017	Health care practitioners	19	26	20	8	9	13	4	55	21	402
2017	Federal regulators	21	37	25	0	0	14	3	70	0	26
2017	Compliance, inspection and enforcement	20	26	20	11	7	13	3	55	21	229
2017	Communications or public affairs	17	26	18	5	3	22	7	62	11	180
2017	Access to information and privacy	18	20	26	9	8	12	8	47	21	66
2017	Security	26	29	19	9	5	10	2	63	16	191
2017	Science and technology	16	25	19	10	7	20	3	52	23	934
2017	Library services	15	29	9	7	0	34	7	74	11	45
2017	Legal services	26	21	13	10	4	21	6	63	19	51
2017	Administration and operations	24	26	17	9	8	12	4	60	20	1693
2017	Human resources	18	30	19	7	6	17	3	61	16	685
2017	Financial management	23	23	19	6	9	15	4	57	19	809
2017	Procurement	19	29	23	7	7	12	3	57	16	770
2017	Real property	16	28	21	10	10	10	4	51	24	673
2017	Materiel management	23	27	18	8	7	14	3	60	18	809
2017	Information management	27	23	19	6	3	16	5	64	12	405
2017	Information technology	21	25	18	7	6	18	5	60	17	827
2017	Internal audit	10	28	19	6	6	29	1	55	17	63
2017	Evaluation	36	27	15	2	9	10	2	71	12	56
2017	Data sciences	22	15	12	12	6	33	2	55	27	58
2017	Policy	15	25	16	8	6	24	6	56	21	203
2017	Project management	24	26	21	7	5	15	3	60	14	598
2017	Other services to the public	18	25	27	10	11	8	2	48	23	347
2017	None of the above	18	24	22	11	11	11	3	49	25	1993
2014	Client contact centre	17	31	19	11	8	10	3	56	22	477
2014	Health care practitioners	20	21	17	13	9	17	4	51	28	502
2014	Federal regulators	16	28	17	4	12	21	2	56	22	44
2014	Compliance, inspection and enforcement	21	22	19	8	13	15	2	52	26	376
2014	Communications or public affairs	13	14	23	8	5	29	6	43	20	211
2014	Access to information and privacy	16	17	27	2	7	27	5	48	13	79
2014	Security	20	31	18	7	5	16	2	62	15	207
2014	Science and technology	14	24	19	7	8	24	4	53	20	1247
2014	Library services	13	19	25	3	13	23	5	44	22	60
2014	Legal services	30	12	18	2	10	17	12	58	16	59
2014	Administration and operations	22	24	20	9	7	14	3	56	20	2243
2014	Human resources	19	27	20	7	7	18	3	58	17	848
2014	Financial management	17	21	21	8	8	21	4	50	22	859
2014	Procurement	15	30	20	7	8	17	2	56	19	928
2014	Real property	14	27	25	8	10	13	3	49	22	449
2014	Materiel management	20	27	21	7	9	14	3	56	19	1017
2014	Information management	21	25	22	9	5	14	3	57	17	589
2014	Information technology	19	25	18	6	6	20	6	59	16	1018
2014	Internal audit	18	18	12	11	11	23	7	51	32	90
2014	Evaluation	23	19	17	11	3	22	4	58	19	64
2014	Other services to the public	15	28	22	11	12	10	2	49	26	648
2014	None of the above	16	24	22	9	12	14	3	49	25	2570

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	37	14	5	3	3	1	78	8	367
2020	Health care practitioners	33	28	20	9	8	3	0	63	17	433
2020	Federal regulators	52	35	2	2	6	2	0	89	9	40
2020	Compliance, inspection and enforcement	36	30	15	9	6	4	1	69	15	303
2020	Communications or public affairs	34	41	15	4	2	5	0	78	6	242
2020	Access to information and privacy	50	22	18	2	4	5	0	75	6	99
2020	Security	41	29	10	6	10	4	0	73	16	265
2020	Science and technology	33	33	16	8	4	5	1	70	12	1030
2020	Library services	41	31	10	6	2	5	4	80	9	47
2020	Legal services	59	17	6	4	4	10	0	85	9	51
2020	Administration and operations	45	29	13	6	4	3	0	76	11	1849
2020	Human resources	39	33	16	4	2	5	0	76	7	998
2020	Financial management	40	31	15	6	3	5	0	75	9	987
2020	Procurement	40	32	15	6	3	3	0	76	9	828
2020	Real property	31	33	18	8	7	3	1	66	16	739
2020	Materiel management	40	35	12	5	4	3	1	78	9	895
2020	Information management	39	32	17	6	2	4	1	74	8	445
2020	Information technology	43	32	14	3	3	5	0	79	6	888
2020	Internal audit	43	29	13	8	2	6	0	76	11	87
2020	Evaluation	35	33	16	8	3	5	0	72	11	88
2020	Data sciences	49	27	10	3	3	8	0	83	6	83
2020	Policy	38	35	12	6	2	7	0	79	9	370
2020	Project management	42	33	12	4	4	4	1	80	8	792
2020	Other services to the public	30	33	18	10	6	4	0	65	16	359
2020	None of the above	32	30	18	8	7	4	1	65	15	1500
2019	Client contact centre	34	37	16	7	4	2	0	73	11	341
2019	Health care practitioners	33	31	17	7	7	4	0	67	15	416
2019	Federal regulators	41	37	9	3	10	0	0	79	13	30
2019	Compliance, inspection and enforcement	34	33	21	6	5	2	0	68	11	271
2019	Communications or public affairs	34	36	12	6	3	9	0	77	9	233
2019	Access to information and privacy	43	34	12	3	2	6	0	82	5	92
2019	Security	36	29	14	4	13	4	0	68	17	243
2019	Science and technology	30	36	17	6	5	6	0	70	12	949
2019	Library services	41	32	8	13	0	0	6	78	14	46
2019	Legal services	53	27	8	1	1	9	0	88	3	65
2019	Administration and operations	42	29	14	6	5	3	0	74	12	1691
2019	Human resources	36	34	14	6	3	7	1	75	10	1023
2019	Financial management	37	33	14	6	4	5	1	74	11	847
2019	Procurement	38	33	13	6	5	4	0	75	12	759
2019	Real property	28	33	19	7	9	3	0	64	16	719
2019	Materiel management	41	31	14	7	5	2	0	73	12	883
2019	Information management	42	30	13	5	3	6	1	77	8	434
2019	Information technology	40	35	12	5	3	4	1	78	9	801
2019	Internal audit	35	33	20	6	2	3	0	71	8	78
2019	Evaluation	38	21	19	5	7	11	0	66	13	64
2019	Data sciences	35	24	15	11	6	8	0	65	19	66
2019	Policy	36	36	15	7	4	3	0	73	11	260
2019	Project management	41	34	13	6	3	3	0	77	9	734
2019	Other services to the public	35	27	18	8	8	3	1	65	16	377
2019	None of the above	29	31	19	9	8	3	1	63	18	1608
2018	Client contact centre	28	41	18	6	4	2	1	72	10	261
2018	Health care practitioners	30	29	19	10	8	3	0	61	19	356
2018	Federal regulators	65	17	3	12	3	0	0	82	15	30
2018	Compliance, inspection and enforcement	31	37	16	8	5	3	1	70	13	242
2018	Communications or public affairs	43	33	16	4	2	2	0	78	6	193
2018	Access to information and privacy	39	38	11	3	3	7	0	82	6	70
2018	Security	34	33	21	5	4	3	0	69	9	206
2018	Science and technology	28	36	18	8	6	5	0	67	14	767
2018	Library services	29	36	8	15	7	5	0	68	23	48
2018	Legal services	41	28	11	5	7	4	5	75	13	54
2018	Administration and operations	40	31	16	6	4	3	0	73	11	1337
2018	Human resources	37	34	13	7	4	5	0	75	12	699
2018	Financial management	32	39	16	4	5	4	0	74	9	689
2018	Procurement	33	36	17	5	5	3	0	72	11	648
2018	Real property	23	32	21	10	10	4	0	57	21	528
2018	Materiel management	36	31	17	8	6	2	0	69	14	742
2018	Information management	43	27	12	5	6	6	2	76	12	344
2018	Information technology	38	36	15	4	3	3	1	77	7	660
2018	Internal audit	34	31	25	3	3	3	1	68	6	65
2018	Evaluation	45	32	9	2	3	8	0	84	6	39
2018	Data sciences	26	28	11	12	5	17	0	65	21	53
2018	Policy	35	36	16	5	2	4	0	75	8	197
2018	Project management	38	34	16	4	5	3	0	74	9	539
2018	Other services to the public	29	33	19	10	7	2	0	63	17	301
2018	None of the above	28	28	22	8	11	3	0	58	20	1338
2017	Client contact centre	34	39	14	5	4	3	1	75	10	340
2017	Health care practitioners	32	38	16	6	5	3	0	72	12	403
2017	Federal regulators	49	30	21	0	0	0	0	79	0	26
2017	Compliance, inspection and enforcement	31	35	17	9	5	2	0	68	14	229
2017	Communications or public affairs	36	37	14	5	3	4	1	77	8	181
2017	Access to information and privacy	33	31	14	11	8	3	0	66	19	65
2017	Security	40	36	9	8	3	3	0	79	12	189
2017	Science and technology	30	38	15	8	4	4	0	72	12	931
2017	Library services	31	39	16	7	0	7	2	76	7	45
2017	Legal services	46	31	8	6	6	4	0	80	12	51
2017	Administration and operations	40	31	14	7	5	3	0	73	12	1692
2017	Human resources	33	39	15	5	3	5	0	76	8	683
2017	Financial management	36	33	14	5	7	4	1	73	13	809
2017	Procurement	34	37	18	5	5	2	0	72	10	771
2017	Real property	24	37	19	9	7	3	1	64	17	670
2017	Materiel management	37	36	13	6	6	2	0	75	12	809
2017	Information management	41	30	13	5	2	7	1	77	8	405
2017	Information technology	37	35	15	4	5	4	1	75	9	826
2017	Internal audit	31	31	22	8	3	4	0	66	11	63
2017	Evaluation	55	30	8	2	5	0	0	85	7	56
2017	Data sciences	29	30	15	8	8	9	2	65	18	58
2017	Policy	39	36	14	5	4	1	0	76	9	204
2017	Project management	41	34	13	6	3	3	0	78	9	597
2017	Other services to the public	30	33	19	8	8	2	0	64	16	345
2017	None of the above	30	31	18	9	8	3	1	64	18	1986
2014	Client contact centre	25	39	21	7	5	3	1	66	12	477
2014	Health care practitioners	29	31	17	9	7	6	0	64	18	500
2014	Federal regulators	18	37	18	8	5	13	0	63	15	44
2014	Compliance, inspection and enforcement	30	30	19	11	6	4	0	63	18	375
2014	Communications or public affairs	22	35	20	9	3	10	2	64	14	210
2014	Access to information and privacy	31	27	18	4	5	14	1	69	11	79
2014	Security	25	39	15	8	4	8	1	70	14	205
2014	Science and technology	24	36	18	8	6	8	1	65	15	1247
2014	Library services	23	39	14	7	8	9	0	67	17	60
2014	Legal services	44	12	22	3	8	10	0	62	13	59
2014	Administration and operations	33	30	18	8	5	6	1	67	13	2240
2014	Human resources	29	35	18	6	5	7	0	69	12	846
2014	Financial management	27	33	20	5	6	8	1	66	12	858
2014	Procurement	28	39	16	7	5	5	0	71	13	928
2014	Real property	24	37	20	7	7	4	1	64	15	449
2014	Materiel management	30	36	17	6	7	4	0	69	13	1015
2014	Information management	30	34	20	6	4	5	1	68	11	588
2014	Information technology	31	34	17	6	4	8	1	71	11	1017
2014	Internal audit	29	28	18	9	7	8	2	63	17	90
2014	Evaluation	35	27	12	11	3	10	2	70	16	64
2014	Other services to the public	23	34	19	11	9	3	1	59	21	648
2014	None of the above	22	34	19	9	9	6	1	60	19	2569

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	6	94	369
2020	Health care practitioners	7	93	432
2020	Compliance, inspection and enforcement	4	96	303
2020	Communications or public affairs	6	94	241
2020	Access to information and privacy	8	92	99
2020	Security	8	92	265
2020	Science and technology	7	93	1030
2020	Administration and operations	7	93	1854
2020	Human resources	6	94	1001
2020	Financial management	6	94	989
2020	Procurement	5	95	825
2020	Real property	8	92	739
2020	Materiel management	5	95	896
2020	Information management	7	93	443
2020	Information technology	6	94	890
2020	Evaluation	5	95	87
2020	Policy	4	96	369
2020	Project management	7	93	794
2020	Other services to the public	9	91	360
2020	None of the above	7	93	1505
2019	Client contact centre	7	93	341
2019	Health care practitioners	6	94	418
2019	Compliance, inspection and enforcement	8	92	271
2019	Communications or public affairs	8	92	233
2019	Access to information and privacy	5	95	93
2019	Security	8	92	243
2019	Science and technology	6	94	946
2019	Administration and operations	8	92	1681
2019	Human resources	6	94	1021
2019	Financial management	6	94	845
2019	Procurement	7	93	757
2019	Real property	8	92	715
2019	Materiel management	5	95	879
2019	Information management	7	93	433
2019	Information technology	5	95	804
2019	Data sciences	9	91	65
2019	Policy	6	94	261
2019	Project management	7	93	733
2019	Other services to the public	11	89	367
2019	None of the above	8	92	1610
2018	Client contact centre	7	93	262
2018	Health care practitioners	8	92	357
2018	Compliance, inspection and enforcement	7	93	241
2018	Communications or public affairs	5	95	192
2018	Security	7	93	205
2018	Science and technology	6	94	769
2018	Administration and operations	7	93	1339
2018	Human resources	6	94	697
2018	Financial management	6	94	688
2018	Procurement	8	92	641
2018	Real property	8	92	529
2018	Materiel management	6	94	746
2018	Information management	7	93	343
2018	Information technology	5	95	660
2018	Internal audit	7	93	65
2018	Evaluation	10	90	40
2018	Data sciences	9	91	54
2018	Policy	7	93	198
2018	Project management	8	92	543
2018	Other services to the public	8	92	305
2018	None of the above	8	92	1340

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	31	69	28
2020	Communications or public affairs	46	54	17
2020	Security	43	57	20
2020	Science and technology	33	67	69
2020	Administration and operations	41	59	125
2020	Human resources	37	63	58
2020	Financial management	36	64	59
2020	Procurement	33	67	41
2020	Real property	41	59	59
2020	Materiel management	37	63	40
2020	Information management	32	68	32
2020	Information technology	35	65	51
2020	Policy	47	53	17
2020	Project management	29	71	59
2020	Other services to the public	40	60	35
2020	None of the above	43	57	109
2019	Client contact centre	44	56	26
2019	Health care practitioners	29	71	23
2019	Communications or public affairs	48	52	17
2019	Security	28	72	18
2019	Science and technology	36	64	62
2019	Administration and operations	48	52	129
2019	Human resources	38	62	64
2019	Financial management	33	67	51
2019	Procurement	41	59	53
2019	Real property	54	46	58
2019	Materiel management	24	76	48
2019	Information management	43	57	28
2019	Information technology	37	63	42
2019	Policy	49	51	17
2019	Project management	36	64	51
2019	Other services to the public	55	45	39
2019	None of the above	47	53	116
2018	Client contact centre	67	33	18
2018	Health care practitioners	40	60	28
2018	Compliance, inspection and enforcement	40	60	15
2018	Science and technology	44	56	47
2018	Administration and operations	40	60	94
2018	Human resources	35	65	45
2018	Financial management	35	65	45
2018	Procurement	40	60	50
2018	Real property	36	64	41
2018	Materiel management	29	71	41
2018	Information management	21	79	24
2018	Information technology	34	66	35
2018	Policy	43	57	15
2018	Project management	27	73	43
2018	Other services to the public	27	73	24
2018	None of the above	45	55	99

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	72	28	28
2020	Security	69	31	20
2020	Science and technology	74	26	69
2020	Administration and operations	76	24	125
2020	Human resources	78	22	58
2020	Financial management	80	20	59
2020	Procurement	82	18	41
2020	Real property	67	33	59
2020	Materiel management	70	30	40
2020	Information management	64	36	32
2020	Information technology	76	24	51
2020	Policy	65	35	17
2020	Project management	66	34	59
2020	Other services to the public	79	21	35
2020	None of the above	70	30	109
2019	Client contact centre	72	28	26
2019	Health care practitioners	71	29	23
2019	Compliance, inspection and enforcement	78	22	22
2019	Science and technology	76	24	62
2019	Administration and operations	73	27	129
2019	Human resources	75	25	64
2019	Financial management	72	28	51
2019	Procurement	69	31	53
2019	Real property	63	37	58
2019	Materiel management	70	30	48
2019	Information management	71	29	28
2019	Information technology	79	21	42
2019	Policy	69	31	17
2019	Project management	77	23	51
2019	Other services to the public	66	34	39
2019	None of the above	73	27	116
2018	Health care practitioners	81	19	28
2018	Science and technology	74	26	47
2018	Administration and operations	75	25	94
2018	Human resources	78	22	45
2018	Financial management	80	20	45
2018	Procurement	68	32	50
2018	Real property	79	21	41
2018	Materiel management	73	27	41
2018	Information technology	72	28	35
2018	Policy	54	46	15
2018	Project management	71	29	43
2018	Other services to the public	65	35	24
2018	None of the above	83	17	99

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	6	94	125
2020	Financial management	12	88	59
2020	Policy	0	100	17
2020	Other services to the public	0	100	35
2020	None of the above	7	93	109
2019	Health care practitioners	0	100	23
2019	Financial management	12	88	51
2019	Real property	11	89	58
2019	Information management	0	100	28
2019	None of the above	7	93	116
2018	Security	0	100	14
2018	Other services to the public	0	100	24
2018	None of the above	9	91	99

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Client contact centre	100	18
2020	Health care practitioners	100	28
2020	Compliance, inspection and enforcement	100	16
2020	Communications or public affairs	100	17
2020	Security	100	20
2020	Administration and operations	100	125
2020	Financial management	100	59
2020	Procurement	100	41
2020	Real property	100	59
2020	Materiel management	100	40
2020	Information technology	100	51
2020	Policy	100	17
2020	Project management	100	59
2020	Other services to the public	100	35
2019	Client contact centre	100	26
2019	Health care practitioners	100	23
2019	Communications or public affairs	100	17
2019	Security	100	18
2019	Science and technology	100	62
2019	Financial management	100	51
2019	Procurement	100	53
2019	Real property	100	58
2019	Materiel management	100	48
2019	Information management	100	28
2019	Policy	100	17
2019	Project management	100	51
2019	Other services to the public	100	39
2018	Compliance, inspection and enforcement	100	15
2018	Security	100	14
2018	Science and technology	100	47
2018	Administration and operations	100	94
2018	Human resources	100	45
2018	Financial management	100	45
2018	Procurement	100	50
2018	Real property	100	41
2018	Materiel management	100	41
2018	Information management	100	24
2018	Information technology	100	35
2018	Policy	100	15
2018	Project management	100	43
2018	Other services to the public	100	24
2018	None of the above	100	99

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	16	84	69
2020	Administration and operations	5	95	125
2020	Financial management	11	89	59
2020	Real property	23	77	59
2020	Materiel management	19	81	40
2020	None of the above	12	88	109
2019	Health care practitioners	0	100	23
2019	Administration and operations	6	94	129
2019	Human resources	8	92	64
2019	Financial management	14	86	51
2019	Real property	17	83	58
2019	Information technology	26	74	42
2019	Policy	0	100	17
2019	Project management	9	91	51
2019	Other services to the public	14	86	39
2019	None of the above	11	89	116
2018	Administration and operations	10	90	94
2018	Human resources	0	100	45
2018	Procurement	10	90	50
2018	Real property	16	84	41
2018	Policy	0	100	15
2018	Project management	13	87	43
2018	None of the above	7	93	99

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	18
2020	Health care practitioners	0	100	28
2020	Security	0	100	20
2020	Administration and operations	6	94	125
2020	Procurement	10	90	41
2019	Compliance, inspection and enforcement	0	100	22
2019	Communications or public affairs	0	100	17
2019	Administration and operations	10	90	129
2019	Real property	13	87	58
2019	Materiel management	0	100	48
2019	Information technology	14	86	42
2019	Policy	0	100	17
2019	Other services to the public	12	88	39
2019	None of the above	7	93	116
2018	Health care practitioners	0	100	28
2018	Compliance, inspection and enforcement	0	100	15
2018	Human resources	0	100	45
2018	Financial management	0	100	45
2018	Real property	12	88	41
2018	Materiel management	0	100	41
2018	Policy	0	100	15
2018	Other services to the public	0	100	24

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	8	92	69
2020	Administration and operations	12	88	125
2020	Information management	20	80	32
2020	Information technology	14	86	51
2020	Project management	26	74	59
2020	Other services to the public	0	100	35
2020	None of the above	9	91	109
2019	Science and technology	12	88	62
2019	Administration and operations	7	93	129
2019	Human resources	9	91	64
2019	Financial management	13	87	51
2019	Procurement	11	89	53
2019	Real property	17	83	58
2019	Information technology	15	85	42
2019	Other services to the public	14	86	39
2019	None of the above	10	90	116
2018	Administration and operations	6	94	94
2018	Human resources	13	87	45
2018	Procurement	11	89	50
2018	Other services to the public	18	82	24
2018	None of the above	12	88	99

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	21	79	69
2020	Administration and operations	19	81	125
2020	Human resources	27	73	58
2020	Financial management	15	85	59
2020	Procurement	20	80	41
2020	Real property	27	73	59
2020	Materiel management	17	83	40
2020	Information technology	14	86	51
2020	Policy	36	64	17
2020	Project management	24	76	59
2020	None of the above	11	89	109
2019	Client contact centre	22	78	26
2019	Communications or public affairs	34	66	17
2019	Security	0	100	18
2019	Science and technology	20	80	60
2019	Administration and operations	24	76	126
2019	Human resources	25	75	64
2019	Financial management	16	84	50
2019	Procurement	22	78	53
2019	Real property	9	91	58
2019	Materiel management	16	84	46
2019	Information management	18	82	28
2019	Information technology	24	76	41
2019	Project management	23	77	50
2019	Other services to the public	20	80	40
2019	None of the above	13	87	111
2018	Client contact centre	25	75	17
2018	Health care practitioners	22	78	28
2018	Compliance, inspection and enforcement	0	100	15
2018	Science and technology	16	84	48
2018	Administration and operations	18	82	93
2018	Human resources	17	83	45
2018	Financial management	15	85	45
2018	Procurement	29	71	51
2018	Real property	20	80	42
2018	Materiel management	19	81	41
2018	Information technology	29	71	35
2018	Policy	54	46	15
2018	Project management	26	74	43
2018	None of the above	13	87	100

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	16	84	69
2020	Administration and operations	14	86	125
2020	Human resources	22	78	58
2020	Financial management	20	80	59
2020	Procurement	17	83	41
2020	Real property	19	81	59
2020	Materiel management	18	82	40
2020	Information management	19	81	32
2020	Information technology	20	80	51
2020	Project management	16	84	59
2020	Other services to the public	0	100	35
2020	None of the above	11	89	109
2019	Communications or public affairs	23	77	17
2019	Science and technology	17	83	60
2019	Administration and operations	20	80	126
2019	Human resources	19	81	64
2019	Financial management	14	86	50
2019	Procurement	19	81	53
2019	Real property	14	86	58
2019	Materiel management	15	85	46
2019	Information technology	32	68	41
2019	Project management	30	70	50
2019	Other services to the public	15	85	40
2019	None of the above	10	90	111
2018	Client contact centre	25	75	17
2018	Science and technology	15	85	48
2018	Administration and operations	13	87	93
2018	Human resources	15	85	45
2018	Financial management	25	75	45
2018	Procurement	14	86	51
2018	Real property	16	84	42
2018	Materiel management	14	86	41
2018	Information technology	31	69	35
2018	Project management	27	73	43
2018	None of the above	11	89	100

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	0	100	28
2020	Compliance, inspection and enforcement	0	100	16
2020	Science and technology	14	86	69
2020	Administration and operations	13	87	125
2020	Human resources	24	76	58
2020	Financial management	12	88	59
2020	Procurement	16	84	41
2020	Real property	14	86	59
2020	Project management	12	88	59
2020	None of the above	11	89	109
2019	Health care practitioners	0	100	23
2019	Security	0	100	18
2019	Science and technology	8	92	60
2019	Administration and operations	15	85	126
2019	Human resources	9	91	64
2019	Information technology	24	76	41
2019	Project management	22	78	50
2019	None of the above	9	91	111
2018	Health care practitioners	0	100	28
2018	Compliance, inspection and enforcement	0	100	15
2018	Administration and operations	11	89	93
2018	Human resources	11	89	45
2018	Financial management	11	89	45
2018	Procurement	16	84	51
2018	Real property	10	90	42
2018	Information technology	25	75	35
2018	Policy	50	50	15
2018	Project management	16	84	43
2018	None of the above	9	91	100

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	18
2020	Administration and operations	5	95	125
2020	Financial management	8	92	59
2020	Procurement	0	100	41
2020	Project management	8	92	59
2020	Other services to the public	0	100	35
2020	None of the above	3	97	109
2019	Client contact centre	0	100	26
2019	Science and technology	0	100	60
2019	Administration and operations	8	92	126
2019	Financial management	10	90	50
2019	Information technology	12	88	41
2019	Policy	0	100	17
2019	None of the above	7	93	111
2018	Security	0	100	14
2018	Science and technology	0	100	48
2018	Information management	0	100	24
2018	Policy	0	100	15
2018	None of the above	6	94	100

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	21	79	28
2020	Compliance, inspection and enforcement	31	69	16
2020	Communications or public affairs	41	59	17
2020	Security	34	66	20
2020	Science and technology	30	70	69
2020	Administration and operations	20	80	125
2020	Human resources	26	74	58
2020	Financial management	32	68	59
2020	Procurement	21	79	41
2020	Real property	22	78	59
2020	Materiel management	31	69	40
2020	Information management	25	75	32
2020	Information technology	28	72	51
2020	Policy	29	71	17
2020	Project management	25	75	59
2020	Other services to the public	21	79	35
2020	None of the above	25	75	109
2019	Compliance, inspection and enforcement	41	59	22
2019	Communications or public affairs	59	41	17
2019	Science and technology	38	62	60
2019	Administration and operations	34	66	126
2019	Human resources	26	74	64
2019	Financial management	32	68	50
2019	Procurement	35	65	53
2019	Real property	35	65	58
2019	Materiel management	24	76	46
2019	Information management	27	73	28
2019	Information technology	32	68	41
2019	Policy	42	58	17
2019	Project management	31	69	50
2019	Other services to the public	20	80	40
2019	None of the above	36	64	111
2018	Compliance, inspection and enforcement	44	56	15
2018	Science and technology	37	63	48
2018	Administration and operations	28	72	93
2018	Human resources	20	80	45
2018	Financial management	27	73	45
2018	Procurement	41	59	51
2018	Real property	19	81	42
2018	Materiel management	31	69	41
2018	Information management	27	73	24
2018	Information technology	21	79	35
2018	Policy	40	60	15
2018	Project management	39	61	43
2018	Other services to the public	22	78	23
2018	None of the above	20	80	100

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	16	84	28
2020	Communications or public affairs	33	67	17
2020	Security	35	65	20
2020	Science and technology	36	64	69
2020	Administration and operations	22	78	125
2020	Human resources	15	85	58
2020	Financial management	24	76	59
2020	Procurement	18	82	41
2020	Real property	38	62	59
2020	Materiel management	30	70	40
2020	Information management	29	71	32
2020	Information technology	30	70	51
2020	Project management	27	73	59
2020	Other services to the public	24	76	35
2020	None of the above	24	76	109
2019	Compliance, inspection and enforcement	46	54	22
2019	Communications or public affairs	23	77	17
2019	Security	46	54	18
2019	Science and technology	36	64	60
2019	Administration and operations	27	73	126
2019	Human resources	17	83	64
2019	Financial management	42	58	50
2019	Procurement	21	79	53
2019	Real property	29	71	58
2019	Materiel management	33	67	46
2019	Information management	31	69	28
2019	Information technology	34	66	41
2019	Policy	34	66	17
2019	Project management	29	71	50
2019	Other services to the public	20	80	40
2019	None of the above	30	70	111
2018	Client contact centre	29	71	17
2018	Health care practitioners	31	69	28
2018	Science and technology	33	67	48
2018	Administration and operations	28	72	93
2018	Human resources	19	81	45
2018	Financial management	26	74	45
2018	Procurement	35	65	51
2018	Real property	26	74	42
2018	Materiel management	22	78	41
2018	Information management	25	75	24
2018	Information technology	31	69	35
2018	Policy	40	60	15
2018	Project management	27	73	43
2018	Other services to the public	23	77	23
2018	None of the above	22	78	100

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	18
2020	Compliance, inspection and enforcement	0	100	16
2020	Communications or public affairs	0	100	17
2020	Security	0	100	20
2020	Science and technology	0	100	69
2020	Human resources	0	100	58
2020	Information management	0	100	32
2020	Policy	0	100	17
2019	Client contact centre	0	100	26
2019	Communications or public affairs	0	100	17
2019	Security	0	100	18
2019	Administration and operations	8	92	126
2019	Financial management	0	100	50
2019	Information management	0	100	28
2019	Policy	0	100	17
2019	None of the above	6	94	111
2018	Health care practitioners	0	100	28
2018	Science and technology	0	100	48
2018	Financial management	0	100	45
2018	Information management	0	100	24
2018	Policy	0	100	15

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	Client contact centre	100	18
2020	Compliance, inspection and enforcement	100	16
2020	Communications or public affairs	100	17
2020	Security	100	20
2020	Science and technology	100	69
2020	Policy	100	17
2020	None of the above	100	109
2019	Health care practitioners	100	23
2019	Compliance, inspection and enforcement	100	22
2019	Communications or public affairs	100	17
2019	Security	100	18
2019	Financial management	100	50
2019	Materiel management	100	46
2019	Information technology	100	41
2019	Policy	100	17
2019	Project management	100	50
2018	Health care practitioners	100	28
2018	Compliance, inspection and enforcement	100	15
2018	Security	100	14
2018	Administration and operations	100	93
2018	Financial management	100	45
2018	Procurement	100	51

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	18
2020	Science and technology	9	91	69
2020	Administration and operations	9	91	125
2020	Policy	0	100	17
2020	Other services to the public	16	84	35
2020	None of the above	12	88	109
2019	Compliance, inspection and enforcement	0	100	22
2019	Science and technology	17	83	60
2019	Administration and operations	16	84	126
2019	Financial management	0	100	50
2019	Information management	0	100	28
2019	None of the above	7	93	111
2018	Health care practitioners	0	100	28
2018	Compliance, inspection and enforcement	0	100	15
2018	Administration and operations	8	92	93
2018	Procurement	11	89	51
2018	None of the above	10	90	100

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	25	75	28
2020	Security	31	69	20
2020	Science and technology	8	92	69
2020	Administration and operations	24	76	125
2020	Human resources	14	86	58
2020	Financial management	12	88	59
2020	Real property	12	88	59
2020	Information management	15	85	32
2020	Information technology	14	86	51
2020	Policy	29	71	17
2020	Project management	8	92	59
2020	Other services to the public	22	78	35
2020	None of the above	16	84	109
2019	Health care practitioners	21	79	23
2019	Compliance, inspection and enforcement	0	100	22
2019	Science and technology	16	84	60
2019	Administration and operations	15	85	126
2019	Human resources	16	84	64
2019	Financial management	10	90	50
2019	Procurement	24	76	53
2019	Real property	10	90	58
2019	Information management	18	82	28
2019	Information technology	17	83	41
2019	None of the above	11	89	111
2018	Security	0	100	14
2018	Administration and operations	11	89	93
2018	Human resources	19	81	45
2018	Financial management	13	87	45
2018	Procurement	19	81	51
2018	Other services to the public	28	72	23
2018	None of the above	18	82	100

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Client contact centre	100	18
2020	Health care practitioners	100	28
2020	Compliance, inspection and enforcement	100	16
2020	Communications or public affairs	100	17
2020	Security	100	20
2020	Financial management	100	59
2020	Procurement	100	41
2020	Real property	100	59
2020	Materiel management	100	40
2020	Information management	100	32
2020	Information technology	100	51
2020	Policy	100	17
2020	Project management	100	59
2019	Client contact centre	100	26
2019	Health care practitioners	100	23
2019	Compliance, inspection and enforcement	100	22
2019	Communications or public affairs	100	17
2019	Security	100	18
2019	Science and technology	100	60
2019	Financial management	100	50
2019	Materiel management	100	46
2019	Information management	100	28
2019	Information technology	100	41
2019	Policy	100	17
2019	Project management	100	50
2018	Health care practitioners	100	28
2018	Compliance, inspection and enforcement	100	15
2018	Security	100	14
2018	Science and technology	100	48
2018	Financial management	100	45
2018	Procurement	100	51
2018	Real property	100	42
2018	Information management	100	24
2018	Policy	100	15
2018	Project management	100	43
2018	None of the above	100	100

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	20	80	28
2020	Science and technology	17	83	69
2020	Administration and operations	22	78	125
2020	Human resources	9	91	58
2020	Financial management	17	83	59
2020	Procurement	12	88	41
2020	Real property	15	85	59
2020	Materiel management	19	81	40
2020	Information management	19	81	32
2020	Information technology	10	90	51
2020	Project management	12	88	59
2020	Other services to the public	18	82	35
2020	None of the above	11	89	109
2019	Health care practitioners	25	75	23
2019	Science and technology	15	85	60
2019	Administration and operations	22	78	126
2019	Human resources	32	68	64
2019	Financial management	18	82	50
2019	Procurement	10	90	53
2019	Real property	17	83	58
2019	Materiel management	12	88	46
2019	Information management	21	79	28
2019	Information technology	20	80	41
2019	Project management	13	87	50
2019	Other services to the public	19	81	40
2019	None of the above	15	85	111
2018	Health care practitioners	24	76	28
2018	Compliance, inspection and enforcement	31	69	15
2018	Science and technology	17	83	48
2018	Administration and operations	21	79	93
2018	Human resources	16	84	45
2018	Financial management	25	75	45
2018	Procurement	14	86	51
2018	Real property	22	78	42
2018	Materiel management	17	83	41
2018	Information management	28	72	24
2018	Project management	20	80	43
2018	Other services to the public	30	70	23
2018	None of the above	19	81	100

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Client contact centre	100	18
2020	Health care practitioners	100	28
2020	Compliance, inspection and enforcement	100	16
2020	Communications or public affairs	100	17
2020	Security	100	20
2020	Human resources	100	58
2020	Financial management	100	59
2020	Procurement	100	41
2020	Real property	100	59
2020	Materiel management	100	40
2020	Information management	100	32
2020	Information technology	100	51
2020	Policy	100	17
2020	Project management	100	59
2020	None of the above	100	109
2019	Client contact centre	100	26
2019	Health care practitioners	100	23
2019	Compliance, inspection and enforcement	100	22
2019	Communications or public affairs	100	17
2019	Human resources	100	64
2019	Financial management	100	50
2019	Real property	100	58
2019	Materiel management	100	46
2019	Information management	100	28
2019	Information technology	100	41
2019	Policy	100	17
2019	Project management	100	50
2019	Other services to the public	100	40
2019	None of the above	100	111
2018	Health care practitioners	100	28
2018	Compliance, inspection and enforcement	100	15
2018	Security	100	14
2018	Science and technology	100	48
2018	Administration and operations	100	93
2018	Human resources	100	45
2018	Financial management	100	45
2018	Procurement	100	51
2018	Real property	100	42
2018	Materiel management	100	41
2018	Information management	100	24
2018	Information technology	100	35
2018	Policy	100	15
2018	Project management	100	43

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	60	40	18
2020	Compliance, inspection and enforcement	32	68	16
2020	Science and technology	15	85	69
2020	Administration and operations	19	81	125
2020	Human resources	21	79	58
2020	Financial management	32	68	59
2020	Procurement	44	56	41
2020	Real property	31	69	59
2020	Materiel management	22	78	40
2020	Information management	34	66	32
2020	Information technology	33	67	51
2020	Policy	30	70	17
2020	Project management	36	64	59
2020	Other services to the public	25	75	35
2020	None of the above	28	72	109
2019	Client contact centre	31	69	26
2019	Health care practitioners	25	75	23
2019	Compliance, inspection and enforcement	35	65	22
2019	Science and technology	16	84	60
2019	Administration and operations	19	81	126
2019	Human resources	18	82	64
2019	Financial management	17	83	50
2019	Procurement	27	73	53
2019	Real property	19	81	58
2019	Materiel management	31	69	46
2019	Information management	28	72	28
2019	Information technology	29	71	41
2019	Project management	15	85	50
2019	Other services to the public	30	70	40
2019	None of the above	28	72	111
2018	Client contact centre	27	73	17
2018	Health care practitioners	37	63	28
2018	Security	34	66	14
2018	Science and technology	15	85	48
2018	Administration and operations	23	77	93
2018	Human resources	39	61	45
2018	Financial management	15	85	45
2018	Procurement	20	80	51
2018	Real property	33	67	42
2018	Materiel management	32	68	41
2018	Information management	28	72	24
2018	Information technology	28	72	35
2018	Project management	16	84	43
2018	Other services to the public	22	78	23
2018	None of the above	30	70	100

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	32	68	18
2020	Health care practitioners	48	52	28
2020	Compliance, inspection and enforcement	43	57	16
2020	Communications or public affairs	28	72	17
2020	Science and technology	33	67	69
2020	Administration and operations	38	62	125
2020	Human resources	34	66	58
2020	Financial management	45	55	59
2020	Procurement	48	52	41
2020	Real property	34	66	59
2020	Materiel management	35	65	40
2020	Information management	37	63	32
2020	Information technology	35	65	51
2020	Project management	29	71	59
2020	Other services to the public	42	58	35
2020	None of the above	35	65	109
2019	Client contact centre	24	76	25
2019	Health care practitioners	26	74	22
2019	Compliance, inspection and enforcement	33	67	22
2019	Communications or public affairs	38	62	17
2019	Security	38	62	18
2019	Science and technology	23	77	60
2019	Administration and operations	35	65	126
2019	Human resources	39	61	64
2019	Financial management	22	78	50
2019	Procurement	47	53	53
2019	Real property	33	67	58
2019	Materiel management	37	63	46
2019	Information management	34	66	27
2019	Information technology	26	74	39
2019	Policy	43	57	17
2019	Project management	35	65	50
2019	Other services to the public	36	64	39
2019	None of the above	39	61	111
2018	Health care practitioners	47	53	28
2018	Compliance, inspection and enforcement	29	71	15
2018	Science and technology	16	84	47
2018	Administration and operations	28	72	93
2018	Human resources	28	72	45
2018	Financial management	28	72	45
2018	Procurement	34	66	50
2018	Real property	32	68	42
2018	Materiel management	43	57	40
2018	Information management	29	71	24
2018	Information technology	32	68	35
2018	Project management	28	72	43
2018	Other services to the public	22	78	24
2018	None of the above	28	72	100

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Compliance, inspection and enforcement	44	56	16
2020	Security	21	79	20
2020	Science and technology	14	86	69
2020	Administration and operations	19	81	125
2020	Human resources	19	81	58
2020	Financial management	21	79	59
2020	Procurement	22	78	41
2020	Real property	15	85	59
2020	Information technology	25	75	51
2020	Project management	14	86	59
2020	None of the above	19	81	109
2019	Compliance, inspection and enforcement	29	71	22
2019	Science and technology	10	90	60
2019	Administration and operations	17	83	126
2019	Human resources	20	80	64
2019	Financial management	12	88	50
2019	Procurement	22	78	53
2019	Real property	20	80	58
2019	Materiel management	17	83	46
2019	Information management	23	77	27
2019	Information technology	26	74	39
2019	Project management	11	89	50
2019	Other services to the public	11	89	39
2019	None of the above	19	81	111
2018	Administration and operations	16	84	93
2018	Human resources	15	85	45
2018	Financial management	20	80	45
2018	Procurement	23	77	50
2018	Real property	12	88	42
2018	Materiel management	30	70	40
2018	Information management	25	75	24
2018	Project management	15	85	43
2018	None of the above	14	86	100

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	18
2020	Security	0	100	20
2020	Science and technology	8	92	69
2020	Administration and operations	7	93	125
2020	None of the above	3	97	109
2019	Client contact centre	0	100	25
2019	Communications or public affairs	0	100	17
2019	Administration and operations	11	89	126
2019	Financial management	0	100	50
2019	Real property	7	93	58
2019	Project management	10	90	50
2019	None of the above	6	94	111
2018	Security	0	100	14
2018	Policy	0	100	15
2018	Project management	0	100	43
2018	None of the above	5	95	100

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	56	44	18
2020	Health care practitioners	26	74	28
2020	Communications or public affairs	0	100	17
2020	Science and technology	19	81	69
2020	Administration and operations	23	77	125
2020	Human resources	12	88	58
2020	Financial management	23	77	59
2020	Procurement	18	82	41
2020	Real property	15	85	59
2020	Materiel management	24	76	40
2020	Information technology	21	79	51
2020	Other services to the public	27	73	35
2020	None of the above	9	91	109
2019	Health care practitioners	25	75	22
2019	Science and technology	16	84	60
2019	Administration and operations	23	77	126
2019	Human resources	8	92	64
2019	Procurement	20	80	53
2019	Real property	24	76	58
2019	Materiel management	16	84	46
2019	Information management	18	82	27
2019	Information technology	18	82	39
2019	Project management	21	79	50
2019	Other services to the public	26	74	39
2019	None of the above	27	73	111
2018	Health care practitioners	24	76	28
2018	Security	0	100	14
2018	Science and technology	12	88	47
2018	Administration and operations	21	79	93
2018	Financial management	20	80	45
2018	Procurement	16	84	50
2018	Real property	39	61	42
2018	Materiel management	24	76	40
2018	Information management	27	73	24
2018	Information technology	15	85	35
2018	Project management	17	83	43
2018	Other services to the public	21	79	24
2018	None of the above	19	81	100

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	18
2020	Communications or public affairs	0	100	17
2020	Financial management	13	87	59
2020	Information management	0	100	32
2020	Project management	10	90	59
2020	None of the above	6	94	109
2019	Communications or public affairs	0	100	17
2019	Administration and operations	5	95	126
2019	Financial management	0	100	50
2019	Policy	0	100	17
2019	None of the above	3	97	111
2018	Client contact centre	0	100	18
2018	Health care practitioners	0	100	28
2018	Compliance, inspection and enforcement	0	100	15
2018	Security	0	100	14
2018	Administration and operations	10	90	93
2018	Materiel management	0	100	40
2018	Policy	0	100	15
2018	None of the above	9	91	100

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	17
2020	Science and technology	8	92	69
2020	Administration and operations	7	93	125
2020	Information technology	11	89	51
2020	Project management	11	89	59
2020	Other services to the public	12	88	35
2020	None of the above	7	93	109
2019	Administration and operations	8	92	126
2019	Procurement	0	100	53
2019	Real property	9	91	58
2019	Policy	0	100	17
2019	Project management	9	91	50
2019	None of the above	12	88	111
2018	Security	0	100	14
2018	Administration and operations	13	87	93
2018	Real property	11	89	42
2018	Materiel management	15	85	40
2018	Policy	0	100	15
2018	None of the above	13	87	100

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	18
2020	Science and technology	6	94	69
2020	Administration and operations	5	95	125
2020	Human resources	13	87	58
2020	Information technology	13	87	51
2020	Project management	9	91	59
2020	None of the above	6	94	109
2019	Science and technology	8	92	60
2019	Administration and operations	10	90	126
2019	Human resources	8	92	64
2019	Financial management	10	90	50
2019	Real property	13	87	58
2019	Materiel management	12	88	46
2019	Information technology	18	82	39
2019	Project management	11	89	50
2019	Other services to the public	11	89	39
2019	None of the above	7	93	111
2018	Security	0	100	14
2018	Administration and operations	14	86	93
2018	Information management	0	100	24
2018	Information technology	14	86	35

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Compliance, inspection and enforcement	33	67	16
2020	Science and technology	14	86	69
2020	Administration and operations	13	87	125
2020	Financial management	16	84	59
2020	Real property	14	86	59
2020	Information technology	13	87	51
2020	Policy	0	100	17
2020	None of the above	11	89	109
2019	Client contact centre	0	100	25
2019	Administration and operations	6	94	126
2019	Real property	9	91	58
2019	Materiel management	9	91	46
2019	Information technology	15	85	39
2019	None of the above	6	94	111
2018	Health care practitioners	14	86	28
2018	Security	0	100	14
2018	Administration and operations	11	89	93
2018	Materiel management	0	100	40
2018	Policy	0	100	15
2018	None of the above	13	87	100

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	45	55	28
2020	Compliance, inspection and enforcement	37	63	16
2020	Communications or public affairs	66	34	17
2020	Security	45	55	20
2020	Science and technology	47	53	69
2020	Administration and operations	43	57	125
2020	Human resources	41	59	58
2020	Financial management	38	62	59
2020	Procurement	36	64	41
2020	Real property	45	55	59
2020	Materiel management	52	48	40
2020	Information management	54	46	32
2020	Information technology	38	62	51
2020	Policy	71	29	17
2020	Project management	54	46	59
2020	Other services to the public	36	64	35
2020	None of the above	42	58	109
2019	Client contact centre	53	47	25
2019	Health care practitioners	39	61	22
2019	Compliance, inspection and enforcement	20	80	22
2019	Communications or public affairs	52	48	17
2019	Security	41	59	18
2019	Science and technology	53	47	60
2019	Administration and operations	46	54	126
2019	Human resources	53	47	64
2019	Financial management	54	46	50
2019	Procurement	47	53	53
2019	Real property	45	55	58
2019	Materiel management	48	52	46
2019	Information management	41	59	27
2019	Information technology	46	54	39
2019	Policy	51	49	17
2019	Project management	46	54	50
2019	Other services to the public	35	65	39
2019	None of the above	38	62	111
2018	Client contact centre	47	53	18
2018	Health care practitioners	27	73	28
2018	Compliance, inspection and enforcement	50	50	15
2018	Security	64	36	14
2018	Science and technology	66	34	47
2018	Administration and operations	41	59	93
2018	Human resources	51	49	45
2018	Financial management	40	60	45
2018	Procurement	43	57	50
2018	Real property	42	58	42
2018	Materiel management	39	61	40
2018	Information management	48	52	24
2018	Information technology	42	58	35
2018	Policy	64	36	15
2018	Project management	52	48	43
2018	Other services to the public	30	70	24
2018	None of the above	46	54	100

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	4	96	116
2020	None of the above	6	94	103
2019	Administration and operations	6	94	110
2018	Administration and operations	8	92	82
2018	Information management	0	100	21

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	34	66	17
2020	Science and technology	13	87	63
2020	Administration and operations	19	81	116
2020	Information technology	16	84	45
2020	Project management	20	80	54
2020	Other services to the public	19	81	30
2020	None of the above	14	86	103
2019	Administration and operations	21	79	110
2019	Procurement	16	84	49
2019	Real property	9	91	49
2019	Project management	17	83	44
2019	None of the above	14	86	92
2018	Security	0	100	14
2018	Administration and operations	19	81	82
2018	Financial management	12	88	42
2018	Procurement	11	89	48
2018	Real property	11	89	37
2018	Materiel management	12	88	34
2018	Information technology	19	81	32
2018	Project management	16	84	39
2018	None of the above	9	91	87

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	17
2020	Administration and operations	4	96	116
2019	Administration and operations	4	96	110
2018	Health care practitioners	0	100	25
2018	Compliance, inspection and enforcement	0	100	14
2018	Security	0	100	14
2018	Science and technology	0	100	45
2018	Materiel management	0	100	34
2018	Information management	0	100	21
2018	Information technology	0	100	32
2018	Other services to the public	0	100	20

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	17
2020	Administration and operations	6	94	116
2020	Information technology	0	100	45
2020	Other services to the public	0	100	30
2020	None of the above	5	95	103
2019	Administration and operations	5	95	110
2018	Health care practitioners	0	100	25
2018	Compliance, inspection and enforcement	0	100	14
2018	Security	0	100	14
2018	Procurement	0	100	48
2018	Real property	0	100	37
2018	Information management	0	100	21
2018	Other services to the public	0	100	20

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	17
2020	None of the above	6	94	103
2019	Administration and operations	6	94	110
2018	Health care practitioners	0	100	25
2018	Security	0	100	14
2018	Real property	0	100	37
2018	Information management	0	100	21
2018	Information technology	0	100	32
2018	Policy	0	100	13
2018	Project management	0	100	39
2018	Other services to the public	0	100	20

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	12	88	63
2020	None of the above	5	95	103
2019	Administration and operations	13	87	110
2019	Policy	0	100	16
2018	Client contact centre	22	78	17
2018	Administration and operations	6	94	82
2018	Human resources	0	100	42
2018	Information technology	0	100	32
2018	Policy	0	100	13
2018	Project management	0	100	39
2018	Other services to the public	0	100	20
2018	None of the above	6	94	87

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	10	90	116
2020	Information technology	16	84	45
2020	Other services to the public	0	100	30
2020	None of the above	6	94	103
2019	Administration and operations	10	90	110
2019	Procurement	11	89	49
2019	Real property	10	90	49
2018	Administration and operations	13	87	82
2018	Human resources	12	88	42
2018	Procurement	11	89	48
2018	Materiel management	0	100	34
2018	Information technology	0	100	32
2018	None of the above	4	96	87

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	9	91	63
2020	Administration and operations	16	84	116
2020	Information technology	15	85	45
2020	Project management	14	86	54
2020	Other services to the public	23	77	30
2020	None of the above	6	94	103
2019	Administration and operations	18	82	110
2019	Procurement	13	87	49
2019	Policy	0	100	16
2019	Project management	10	90	44
2019	None of the above	13	87	92
2018	Science and technology	11	89	45
2018	Administration and operations	14	86	82
2018	Procurement	12	88	48
2018	Project management	14	86	39
2018	None of the above	16	84	87

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	12	88	116
2020	Project management	8	92	54
2020	Other services to the public	0	100	30
2020	None of the above	14	86	103
2019	Administration and operations	14	86	110
2019	Real property	11	89	49
2019	None of the above	7	93	92
2018	Health care practitioners	24	76	25
2018	Science and technology	14	86	45
2018	Administration and operations	14	86	82
2018	Human resources	14	86	42
2018	Procurement	12	88	48
2018	None of the above	9	91	87

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	36	64	17
2020	Science and technology	32	68	63
2020	Administration and operations	26	74	116
2020	Information technology	33	67	45
2020	Project management	25	75	54
2020	Other services to the public	25	75	30
2020	None of the above	22	78	103
2019	Administration and operations	29	71	110
2019	Procurement	14	86	49
2019	Real property	19	81	49
2019	Project management	14	86	44
2019	None of the above	18	82	92
2018	Client contact centre	33	67	17
2018	Health care practitioners	22	78	25
2018	Science and technology	22	78	45
2018	Administration and operations	33	67	82
2018	Human resources	28	72	42
2018	Financial management	24	76	42
2018	Procurement	26	74	48
2018	Real property	40	60	37
2018	Materiel management	19	81	34
2018	Information management	31	69	21
2018	Information technology	28	72	32
2018	Project management	13	87	39
2018	Other services to the public	29	71	20
2018	None of the above	29	71	87

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	17
2020	Science and technology	13	87	63
2020	Administration and operations	8	92	116
2020	Other services to the public	0	100	30
2020	None of the above	9	91	103
2019	Administration and operations	9	91	110
2019	Real property	8	92	49
2019	None of the above	11	89	92
2018	Administration and operations	10	90	82
2018	Human resources	14	86	42
2018	Financial management	14	86	42
2018	None of the above	12	88	87

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	54	46	17
2020	Science and technology	39	61	63
2020	Administration and operations	45	55	116
2020	Information technology	34	66	45
2020	Project management	36	64	54
2020	Other services to the public	33	67	30
2020	None of the above	48	52	103
2019	Administration and operations	50	50	110
2019	Procurement	34	66	49
2019	Real property	35	65	49
2019	Policy	31	69	16
2019	Project management	38	62	44
2019	None of the above	45	55	92
2018	Client contact centre	54	46	17
2018	Health care practitioners	37	63	25
2018	Science and technology	48	52	45
2018	Administration and operations	42	58	82
2018	Human resources	41	59	42
2018	Financial management	34	66	42
2018	Procurement	36	64	48
2018	Real property	51	49	37
2018	Materiel management	41	59	34
2018	Information management	40	60	21
2018	Information technology	33	67	32
2018	Project management	45	55	39
2018	Other services to the public	45	55	20
2018	None of the above	44	56	87

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	17
2020	Science and technology	0	100	63
2020	Other services to the public	0	100	30
2020	None of the above	6	94	103
2019	Procurement	0	100	49
2019	Policy	0	100	16
2018	Health care practitioners	0	100	25
2018	Compliance, inspection and enforcement	0	100	14
2018	Science and technology	0	100	45
2018	Human resources	0	100	42
2018	Policy	0	100	13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	67	33	63
2020	Administration and operations	63	37	116
2020	Information technology	65	35	45
2020	Project management	67	33	54
2020	Other services to the public	65	35	30
2020	None of the above	61	39	103
2019	Administration and operations	58	42	110
2019	Procurement	60	40	49
2019	Real property	63	37	49
2019	Policy	61	39	16
2019	Project management	63	37	44
2019	None of the above	55	45	92
2018	Client contact centre	65	35	17
2018	Health care practitioners	67	33	25
2018	Compliance, inspection and enforcement	54	46	14
2018	Science and technology	69	31	45
2018	Administration and operations	72	28	82
2018	Human resources	48	52	42
2018	Financial management	57	43	42
2018	Procurement	68	32	48
2018	Real property	81	19	37
2018	Materiel management	69	31	34
2018	Information management	54	46	21
2018	Information technology	66	34	32
2018	Project management	78	22	39
2018	Other services to the public	51	49	20
2018	None of the above	65	35	87

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	17
2020	Other services to the public	0	100	30
2020	None of the above	4	96	103
2019	Policy	0	100	16
2018	Security	0	100	14
2018	Financial management	0	100	42
2018	Information technology	0	100	32
2018	Policy	0	100	13
2018	Project management	0	100	39
2018	None of the above	5	95	87

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	14	86	63
2020	Administration and operations	15	85	116
2020	Information technology	16	84	45
2020	Project management	13	87	54
2020	None of the above	17	83	103
2019	Administration and operations	8	92	110
2019	Procurement	11	89	49
2019	Real property	12	88	49
2019	None of the above	11	89	92
2018	Health care practitioners	21	79	25
2018	Administration and operations	10	90	82
2018	Human resources	13	87	42
2018	Financial management	12	88	42
2018	Materiel management	16	84	34
2018	None of the above	11	89	87

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	26	32	20	2	2	14	3	70	5	367
2020	Health care practitioners	23	21	23	4	5	21	3	58	12	431
2020	Federal regulators	16	34	10	2	6	26	5	73	12	41
2020	Compliance, inspection and enforcement	26	25	20	4	4	18	4	65	10	304
2020	Communications or public affairs	19	23	18	7	2	26	6	61	12	241
2020	Access to information and privacy	37	17	18	2	2	19	5	72	5	99
2020	Security	30	23	18	4	4	17	4	67	11	265
2020	Science and technology	20	21	18	6	4	26	5	59	14	1030
2020	Library services	28	22	20	4	0	22	4	68	5	47
2020	Legal services	40	21	13	4	4	16	2	74	10	51
2020	Administration and operations	30	23	18	4	3	17	4	67	10	1848
2020	Human resources	23	26	19	4	2	23	4	67	8	999
2020	Financial management	24	23	18	3	3	22	5	65	9	988
2020	Procurement	25	27	21	4	3	17	3	65	9	826
2020	Real property	23	22	28	4	6	15	2	55	12	737
2020	Materiel management	30	22	24	2	3	15	3	64	7	891
2020	Information management	25	20	22	6	2	18	6	60	11	446
2020	Information technology	26	23	19	3	2	22	4	67	7	886
2020	Internal audit	23	19	16	2	5	30	5	65	10	87
2020	Evaluation	20	15	24	2	3	31	5	55	7	88
2020	Data sciences	27	21	9	4	3	31	6	75	11	84
2020	Policy	21	16	19	5	3	30	6	57	13	370
2020	Project management	25	24	17	4	3	24	3	68	9	790
2020	Other services to the public	24	23	26	4	5	14	4	58	10	360
2020	None of the above	24	24	22	6	5	16	3	58	14	1508
2019	Client contact centre	22	27	25	3	4	13	5	60	9	343
2019	Health care practitioners	23	20	22	4	6	20	6	58	13	419
2019	Federal regulators	17	36	13	0	10	18	6	70	13	30
2019	Compliance, inspection and enforcement	24	18	28	5	5	18	2	52	12	269
2019	Communications or public affairs	18	20	17	4	4	31	6	60	12	233
2019	Access to information and privacy	27	16	20	6	3	22	6	60	13	93
2019	Security	27	21	20	5	11	15	2	58	18	243
2019	Science and technology	17	20	25	5	4	24	4	52	12	948
2019	Library services	26	11	14	13	0	28	8	58	20	46
2019	Legal services	29	20	21	3	2	23	1	65	7	65
2019	Administration and operations	28	19	21	5	4	19	4	61	11	1695
2019	Human resources	22	23	19	4	3	23	6	64	9	1019
2019	Financial management	23	19	22	5	3	22	6	58	11	846
2019	Procurement	20	22	23	4	5	21	4	57	12	760
2019	Real property	21	20	30	5	6	14	4	50	13	720
2019	Materiel management	25	23	22	4	5	17	5	61	12	879
2019	Information management	26	18	22	4	3	23	4	60	9	433
2019	Information technology	24	21	23	3	3	20	5	61	8	805
2019	Internal audit	22	11	19	3	3	38	4	57	12	78
2019	Evaluation	11	15	13	7	4	46	3	52	22	63
2019	Data sciences	17	14	22	5	9	23	10	46	21	66
2019	Policy	17	16	21	7	3	29	8	51	15	263
2019	Project management	24	21	20	5	4	22	4	60	12	734
2019	Other services to the public	26	19	28	6	7	11	3	52	15	374
2019	None of the above	20	21	27	6	6	15	4	51	15	1620
2018	Client contact centre	17	36	21	3	3	14	5	65	8	262
2018	Health care practitioners	20	21	27	3	5	19	5	54	11	358
2018	Federal regulators	44	19	15	0	0	19	3	80	0	30
2018	Compliance, inspection and enforcement	18	30	30	1	4	15	2	58	6	240
2018	Communications or public affairs	24	14	19	3	1	33	6	63	7	191
2018	Access to information and privacy	22	18	22	0	3	26	9	62	4	71
2018	Security	23	22	24	5	4	20	3	58	11	205
2018	Science and technology	17	22	25	4	4	26	2	54	11	774
2018	Library services	15	21	27	2	2	31	1	54	6	48
2018	Legal services	29	17	13	2	4	22	15	72	8	52
2018	Administration and operations	26	22	24	3	3	17	5	61	9	1342
2018	Human resources	24	23	22	4	3	22	2	62	8	705
2018	Financial management	22	22	24	3	2	23	4	60	8	683
2018	Procurement	19	28	24	4	3	18	3	60	9	644
2018	Real property	16	22	33	6	7	13	3	46	15	532
2018	Materiel management	21	26	28	4	5	15	3	56	10	737
2018	Information management	26	20	19	2	5	21	7	64	10	348
2018	Information technology	23	22	21	3	2	25	4	63	8	660
2018	Internal audit	22	27	19	5	3	22	3	65	10	64
2018	Evaluation	17	26	23	2	4	26	2	61	8	39
2018	Data sciences	15	15	18	10	5	35	2	47	25	54
2018	Policy	20	21	19	3	1	31	4	64	6	197
2018	Project management	23	24	22	4	4	19	3	61	11	539
2018	Other services to the public	23	26	32	7	4	7	1	54	12	304
2018	None of the above	20	21	30	7	6	14	2	49	15	1334
2017	Client contact centre	19	34	21	4	1	16	5	66	7	339
2017	Health care practitioners	24	23	26	1	2	19	5	61	5	403
2017	Federal regulators	38	18	22	5	0	13	3	68	6	26
2017	Compliance, inspection and enforcement	24	24	22	5	5	16	4	60	13	228
2017	Communications or public affairs	19	25	13	1	2	30	10	72	6	181
2017	Access to information and privacy	22	17	20	3	3	29	6	60	9	66
2017	Security	25	28	17	5	3	16	6	68	10	190
2017	Science and technology	16	23	21	3	3	29	6	59	9	932
2017	Library services	26	16	17	2	0	27	12	68	3	45
2017	Legal services	24	22	8	6	6	26	7	70	18	51
2017	Administration and operations	25	25	20	3	4	18	5	65	9	1691
2017	Human resources	22	27	19	3	2	23	4	67	7	685
2017	Financial management	24	21	20	3	4	22	5	63	9	808
2017	Procurement	21	28	25	2	3	17	5	62	7	771
2017	Real property	16	28	25	6	5	14	6	56	13	673
2017	Materiel management	24	27	22	3	3	17	4	64	8	809
2017	Information management	26	22	19	3	3	21	5	65	9	405
2017	Information technology	22	24	21	3	3	22	5	63	8	825
2017	Internal audit	14	19	23	4	4	31	4	51	14	63
2017	Evaluation	33	16	14	5	5	22	5	67	14	55
2017	Data sciences	19	14	20	5	6	34	2	51	17	58
2017	Policy	18	20	18	1	2	34	8	64	6	204
2017	Project management	23	26	20	4	2	21	4	66	8	597
2017	Other services to the public	24	28	26	3	6	10	3	59	11	346
2017	None of the above	20	24	27	5	4	17	4	55	12	1987
2014	Client contact centre	14	33	21	5	4	15	7	61	12	477
2014	Health care practitioners	21	19	20	4	3	24	10	60	10	499
2014	Federal regulators	14	25	23	2	3	32	0	58	8	44
2014	Compliance, inspection and enforcement	23	19	23	4	5	22	4	57	12	376
2014	Communications or public affairs	14	12	22	4	2	39	8	48	11	211
2014	Access to information and privacy	17	14	24	0	5	33	8	51	9	79
2014	Security	19	28	21	2	3	24	4	64	6	207
2014	Science and technology	15	21	20	4	3	31	5	57	11	1245
2014	Library services	12	20	23	3	7	30	6	50	15	60
2014	Legal services	21	14	16	0	5	30	14	62	9	59
2014	Administration and operations	23	23	22	4	3	20	6	61	9	2246
2014	Human resources	21	25	20	2	3	22	5	64	8	849
2014	Financial management	19	18	23	4	4	28	6	55	11	858
2014	Procurement	15	32	22	3	3	22	3	63	8	927
2014	Real property	19	26	25	3	4	20	3	58	10	449
2014	Materiel management	21	24	24	4	3	20	4	59	9	1015
2014	Information management	21	22	25	4	2	22	4	58	8	588
2014	Information technology	21	22	20	3	2	26	7	63	7	1018
2014	Internal audit	17	19	15	8	6	28	8	55	21	90
2014	Evaluation	17	15	25	3	4	31	5	50	11	64
2014	Other services to the public	19	26	26	6	5	14	3	55	14	648
2014	None of the above	17	24	26	5	5	20	4	54	12	2570

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	39	35	16	2	2	5	1	79	5	364
2020	Health care practitioners	34	28	22	4	6	6	1	67	10	431
2020	Federal regulators	43	32	12	2	6	4	0	78	9	41
2020	Compliance, inspection and enforcement	39	31	16	6	3	5	0	73	10	304
2020	Communications or public affairs	36	38	15	4	1	5	1	78	6	242
2020	Access to information and privacy	47	27	14	1	4	8	0	80	5	99
2020	Security	42	32	12	5	4	4	0	77	10	263
2020	Science and technology	34	32	18	6	3	7	0	71	10	1029
2020	Library services	42	31	8	2	2	12	4	86	4	47
2020	Legal services	57	25	4	0	4	10	0	91	4	51
2020	Administration and operations	45	29	14	5	3	5	1	77	8	1850
2020	Human resources	39	33	16	4	2	5	1	77	6	1000
2020	Financial management	40	31	15	4	2	7	1	77	7	984
2020	Procurement	38	35	15	4	2	4	0	77	7	827
2020	Real property	33	32	20	6	4	4	1	68	11	736
2020	Materiel management	40	33	16	4	3	4	1	76	7	890
2020	Information management	38	31	15	7	1	6	1	75	8	445
2020	Information technology	42	33	15	3	2	5	1	79	5	886
2020	Internal audit	41	30	17	3	1	7	0	77	5	85
2020	Evaluation	38	31	19	3	2	8	0	75	5	88
2020	Data sciences	43	34	9	2	2	10	0	86	4	83
2020	Policy	38	31	17	5	3	7	0	73	8	370
2020	Project management	41	34	12	5	2	5	0	80	7	795
2020	Other services to the public	31	31	22	5	4	5	2	67	10	357
2020	None of the above	34	29	20	6	4	6	1	67	11	1507
2019	Client contact centre	37	34	18	3	3	4	1	75	7	339
2019	Health care practitioners	39	27	18	3	4	8	1	72	9	418
2019	Federal regulators	44	35	8	3	10	0	0	79	13	30
2019	Compliance, inspection and enforcement	36	28	23	4	4	5	1	68	8	270
2019	Communications or public affairs	36	32	14	3	1	14	0	78	5	233
2019	Access to information and privacy	41	34	14	7	1	4	0	77	8	92
2019	Security	39	28	13	6	10	3	0	70	17	243
2019	Science and technology	32	33	20	4	3	8	0	70	8	950
2019	Library services	39	32	10	11	0	2	6	77	12	46
2019	Legal services	41	25	14	6	1	13	0	76	8	65
2019	Administration and operations	44	27	15	4	3	6	1	76	7	1691
2019	Human resources	38	32	16	3	2	8	1	76	7	1020
2019	Financial management	38	31	16	4	3	8	1	75	8	846
2019	Procurement	38	31	16	4	3	7	1	75	8	756
2019	Real property	31	30	24	3	5	6	1	66	9	718
2019	Materiel management	42	31	15	4	4	3	1	76	8	878
2019	Information management	42	27	15	3	3	8	1	77	6	433
2019	Information technology	41	32	16	3	2	6	1	77	6	802
2019	Internal audit	35	28	27	1	1	8	0	69	2	78
2019	Evaluation	42	16	16	3	4	19	0	72	9	63
2019	Data sciences	32	20	22	11	5	10	0	58	18	66
2019	Policy	33	38	15	3	4	6	1	76	7	263
2019	Project management	42	31	15	5	3	5	0	77	8	734
2019	Other services to the public	34	29	22	5	6	4	1	66	11	375
2019	None of the above	32	28	22	5	5	7	1	65	11	1612
2018	Client contact centre	26	43	18	3	2	6	2	74	6	260
2018	Health care practitioners	35	28	21	5	4	7	0	68	9	357
2018	Federal regulators	63	21	12	0	0	0	3	87	0	28
2018	Compliance, inspection and enforcement	32	38	21	2	3	4	0	73	6	243
2018	Communications or public affairs	42	33	14	3	2	5	1	80	6	192
2018	Access to information and privacy	39	32	16	3	3	7	0	77	6	71
2018	Security	36	27	22	3	4	7	1	68	8	206
2018	Science and technology	32	32	20	4	4	8	0	69	9	773
2018	Library services	29	31	16	12	0	12	0	68	13	48
2018	Legal services	39	24	9	4	4	13	7	80	9	52
2018	Administration and operations	40	31	18	3	3	5	1	75	7	1338
2018	Human resources	38	33	15	4	2	7	1	77	7	706
2018	Financial management	33	37	18	3	3	6	1	75	6	685
2018	Procurement	33	35	20	5	3	5	1	71	8	643
2018	Real property	24	31	27	7	6	5	0	58	14	529
2018	Materiel management	35	32	21	4	4	4	0	70	8	736
2018	Information management	40	31	14	2	4	7	1	78	7	348
2018	Information technology	37	34	18	3	2	6	1	76	5	660
2018	Internal audit	33	37	18	5	3	3	1	74	8	64
2018	Evaluation	38	36	11	2	4	9	0	81	6	39
2018	Data sciences	27	30	21	5	5	12	0	64	12	54
2018	Policy	35	33	17	4	2	8	1	75	6	197
2018	Project management	37	33	18	4	3	4	1	74	8	539
2018	Other services to the public	32	29	26	5	4	4	0	63	10	303
2018	None of the above	30	27	25	6	6	5	0	61	13	1328
2017	Client contact centre	28	40	17	4	1	7	3	75	6	338
2017	Health care practitioners	37	34	16	2	3	7	1	77	5	402
2017	Federal regulators	48	27	22	0	0	3	0	78	0	26
2017	Compliance, inspection and enforcement	34	34	12	8	3	8	1	75	12	229
2017	Communications or public affairs	41	36	12	1	2	7	1	84	4	180
2017	Access to information and privacy	33	35	14	5	3	11	0	76	9	66
2017	Security	37	36	15	2	3	5	2	78	6	190
2017	Science and technology	31	37	15	4	2	10	1	76	7	932
2017	Library services	35	34	23	2	0	4	2	73	2	45
2017	Legal services	41	32	8	4	6	8	2	80	11	51
2017	Administration and operations	39	31	16	3	3	6	1	76	7	1693
2017	Human resources	34	39	15	4	1	7	1	79	5	684
2017	Financial management	36	33	15	3	4	7	1	76	7	808
2017	Procurement	34	37	17	2	3	5	1	76	6	771
2017	Real property	27	36	19	5	5	7	1	69	10	671
2017	Materiel management	38	36	14	4	3	4	1	78	7	805
2017	Information management	43	25	15	4	2	8	2	76	7	404
2017	Information technology	36	35	15	3	3	8	1	77	6	826
2017	Internal audit	31	33	18	9	4	3	1	67	14	63
2017	Evaluation	56	22	9	3	4	6	0	83	7	56
2017	Data sciences	32	26	15	7	6	13	0	68	14	58
2017	Policy	42	31	13	3	1	9	1	81	4	204
2017	Project management	37	35	15	4	2	6	1	78	6	597
2017	Other services to the public	32	36	19	5	5	2	0	70	11	346
2017	None of the above	30	32	21	6	4	6	1	67	10	1985
2014	Client contact centre	24	38	21	3	5	7	2	68	9	478
2014	Health care practitioners	33	28	19	4	2	12	2	71	7	499
2014	Federal regulators	21	37	17	4	0	20	0	73	6	43
2014	Compliance, inspection and enforcement	31	30	23	4	5	7	0	66	10	376
2014	Communications or public affairs	26	34	18	4	1	16	0	72	7	211
2014	Access to information and privacy	32	23	19	3	3	19	1	70	7	79
2014	Security	27	37	17	3	3	13	1	74	7	207
2014	Science and technology	27	34	19	4	2	13	1	70	7	1244
2014	Library services	29	33	16	6	5	9	1	69	13	60
2014	Legal services	41	17	13	2	5	20	2	75	8	59
2014	Administration and operations	34	30	19	4	2	9	1	72	7	2242
2014	Human resources	32	35	16	3	2	10	2	75	7	847
2014	Financial management	32	30	19	3	4	12	1	71	8	859
2014	Procurement	27	40	17	4	3	9	1	74	7	926
2014	Real property	28	34	22	3	5	8	1	68	8	447
2014	Materiel management	31	33	21	4	3	7	1	70	8	1017
2014	Information management	34	31	18	5	2	10	1	73	7	588
2014	Information technology	32	32	17	4	2	11	2	73	7	1018
2014	Internal audit	34	25	16	10	3	10	2	67	16	89
2014	Evaluation	33	21	17	6	3	18	2	67	11	64
2014	Other services to the public	25	35	18	8	5	8	1	66	15	647
2014	None of the above	25	32	22	6	4	10	1	64	11	2561

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Science and technology	12	20	14	24	24	6	0	34	51	15
2020	Administration and operations	0	0	22	21	46	11	0	0	75	26
2020	Human resources	0	0	44	13	39	4	0	0	54	16
2020	Real property	0	0	19	23	42	11	5	0	78	13
2020	Project management	0	12	17	12	39	19	0	15	63	15
2020	None of the above	0	10	10	22	46	11	0	12	77	12

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	15	27	29	17	11	0	1	42	28	370
2020	Health care practitioners	17	28	24	16	15	0	0	45	31	433
2020	Federal regulators	32	21	26	13	9	0	0	53	21	41
2020	Compliance, inspection and enforcement	17	34	26	12	12	0	0	50	24	305
2020	Communications or public affairs	35	34	15	8	8	0	1	70	15	242
2020	Access to information and privacy	14	29	32	6	15	3	2	45	21	99
2020	Security	17	29	27	14	14	0	0	46	27	265
2020	Science and technology	27	31	20	13	8	0	0	59	21	1030
2020	Library services	24	32	20	15	3	2	4	59	19	47
2020	Legal services	19	24	29	14	12	0	2	44	26	51
2020	Administration and operations	21	29	23	13	13	0	0	51	26	1855
2020	Human resources	41	25	17	9	8	0	1	66	17	1001
2020	Financial management	27	29	20	12	11	0	0	57	23	991
2020	Procurement	24	27	23	14	12	0	0	50	27	828
2020	Real property	14	29	26	17	13	0	0	43	31	739
2020	Materiel management	22	30	23	16	10	0	0	52	25	896
2020	Information management	20	30	20	14	13	1	0	51	28	443
2020	Information technology	22	30	25	12	11	0	0	52	23	891
2020	Internal audit	29	31	23	6	10	0	0	61	16	86
2020	Evaluation	24	29	26	14	6	0	2	54	20	87
2020	Data sciences	35	29	15	11	7	0	3	66	19	84
2020	Policy	31	31	20	9	8	0	1	62	18	370
2020	Project management	27	33	20	10	9	0	0	60	20	792
2020	Other services to the public	16	22	29	19	14	0	1	38	33	361
2020	None of the above	17	28	25	16	13	0	0	45	30	1515

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	33	23	19	13	11	0	1	57	24	369
2020	Health care practitioners	29	28	17	13	14	0	0	57	26	431
2020	Federal regulators	33	40	14	6	6	0	0	74	13	41
2020	Compliance, inspection and enforcement	30	26	20	13	11	0	0	56	24	302
2020	Communications or public affairs	37	27	20	8	8	0	0	64	16	242
2020	Access to information and privacy	36	28	14	9	10	3	1	66	20	98
2020	Security	31	26	18	14	10	0	0	58	24	263
2020	Science and technology	35	26	19	10	8	0	0	62	18	1029
2020	Library services	39	7	21	17	12	4	0	48	30	47
2020	Legal services	28	27	25	12	6	0	2	56	18	51
2020	Administration and operations	35	26	18	11	9	0	1	61	20	1847
2020	Human resources	37	31	18	9	6	0	0	68	15	997
2020	Financial management	36	28	17	10	8	0	0	64	19	987
2020	Procurement	30	31	19	10	9	0	0	61	20	821
2020	Real property	23	29	20	15	13	0	0	52	27	740
2020	Materiel management	36	27	18	10	9	0	0	63	18	893
2020	Information management	36	30	15	10	8	0	1	66	18	444
2020	Information technology	36	29	18	9	8	0	0	65	17	890
2020	Internal audit	31	26	26	13	3	0	0	58	16	87
2020	Evaluation	28	39	22	3	7	0	1	68	10	87
2020	Data sciences	40	35	14	8	4	0	0	74	12	84
2020	Policy	37	32	16	8	6	0	1	69	15	369
2020	Project management	35	29	18	9	8	0	0	64	17	793
2020	Other services to the public	22	22	20	14	21	0	1	44	35	360
2020	None of the above	29	27	20	13	11	0	0	56	24	1509
2019	Client contact centre	26	21	19	17	16	0	0	48	33	343
2019	Health care practitioners	21	22	20	14	23	0	1	43	36	420
2019	Federal regulators	24	31	18	9	18	0	0	54	28	30
2019	Compliance, inspection and enforcement	19	26	21	16	17	0	1	45	33	271
2019	Communications or public affairs	27	28	24	9	12	0	1	55	21	233
2019	Access to information and privacy	33	24	17	17	8	0	1	58	26	93
2019	Security	25	23	19	10	22	0	1	48	32	242
2019	Science and technology	21	29	22	13	14	0	1	51	27	950
2019	Library services	32	20	23	9	16	0	0	52	25	46
2019	Legal services	31	32	12	4	18	1	2	65	23	65
2019	Administration and operations	25	24	20	15	16	0	1	49	31	1690
2019	Human resources	24	25	23	13	15	0	1	49	28	1021
2019	Financial management	26	25	21	13	13	0	1	53	26	846
2019	Procurement	23	25	20	15	17	0	1	48	32	758
2019	Real property	17	20	21	17	25	0	1	37	41	719
2019	Materiel management	24	25	18	14	17	0	1	50	31	881
2019	Information management	25	30	21	9	15	0	1	56	23	432
2019	Information technology	28	28	22	11	10	0	0	56	21	804
2019	Internal audit	22	34	29	9	7	0	0	55	16	78
2019	Evaluation	27	22	27	6	18	0	0	49	24	63
2019	Data sciences	37	25	19	7	11	0	1	63	18	66
2019	Policy	22	24	25	16	13	0	1	46	29	263
2019	Project management	25	26	20	12	17	0	0	52	29	731
2019	Other services to the public	18	23	21	14	24	0	0	41	38	377
2019	None of the above	21	22	20	14	21	0	0	44	36	1620
2018	Client contact centre	22	18	20	20	17	1	1	41	39	263
2018	Health care practitioners	19	25	20	15	20	0	1	44	36	358
2018	Federal regulators	38	37	6	7	9	3	0	77	16	30
2018	Compliance, inspection and enforcement	16	23	23	13	25	0	0	39	39	243
2018	Communications or public affairs	17	26	22	15	19	0	1	44	34	193
2018	Access to information and privacy	21	19	21	22	17	0	0	40	39	70
2018	Security	26	19	21	16	17	0	1	46	33	207
2018	Science and technology	18	24	22	15	18	0	1	43	34	771
2018	Library services	14	29	22	15	21	0	0	42	36	47
2018	Legal services	22	23	23	9	12	0	11	50	24	54
2018	Administration and operations	23	23	21	13	19	0	1	46	33	1347
2018	Human resources	19	23	19	18	19	0	1	42	38	704
2018	Financial management	21	24	25	14	15	0	1	46	29	694
2018	Procurement	20	23	20	14	22	0	1	44	36	646
2018	Real property	13	19	23	17	28	0	0	31	46	532
2018	Materiel management	19	25	23	13	20	0	0	44	33	746
2018	Information management	23	22	25	15	14	1	1	45	29	346
2018	Information technology	24	25	23	12	13	0	1	50	26	662
2018	Internal audit	18	24	25	17	13	2	1	43	31	64
2018	Evaluation	12	36	16	15	19	0	2	49	35	40
2018	Data sciences	28	29	17	7	17	0	2	58	24	54
2018	Policy	15	24	25	15	19	0	1	40	35	197
2018	Project management	21	27	22	16	15	0	0	47	31	545
2018	Other services to the public	18	18	19	18	27	0	0	36	45	306
2018	None of the above	17	19	19	16	27	0	1	37	44	1337
2017	Client contact centre	18	15	24	17	23	0	2	34	41	339
2017	Health care practitioners	25	22	18	15	18	0	2	48	34	403
2017	Federal regulators	26	13	10	18	24	6	3	43	46	26
2017	Compliance, inspection and enforcement	23	24	21	14	18	0	1	47	32	228
2017	Communications or public affairs	18	20	25	13	20	1	2	40	34	181
2017	Access to information and privacy	31	16	18	9	25	0	1	47	34	65
2017	Security	23	26	16	13	21	0	1	50	34	188
2017	Science and technology	23	25	20	14	17	0	1	48	31	930
2017	Library services	22	36	18	8	12	0	4	61	21	45
2017	Legal services	15	31	25	14	11	0	4	48	27	51
2017	Administration and operations	21	22	19	15	21	0	1	44	37	1691
2017	Human resources	17	22	20	18	24	0	1	39	42	683
2017	Financial management	19	24	22	14	19	0	2	44	34	805
2017	Procurement	17	21	24	17	19	0	2	39	37	770
2017	Real property	14	19	23	18	25	0	1	33	44	673
2017	Materiel management	21	24	21	13	20	0	1	45	34	803
2017	Information management	27	26	18	13	14	0	3	55	27	403
2017	Information technology	24	25	18	15	16	0	3	50	32	825
2017	Internal audit	24	25	14	13	23	0	1	50	36	63
2017	Evaluation	24	29	22	3	21	0	0	53	25	56
2017	Data sciences	34	32	15	11	8	0	0	66	19	58
2017	Policy	20	21	19	18	22	0	0	42	39	203
2017	Project management	21	25	19	14	20	0	1	47	35	597
2017	Other services to the public	17	17	18	19	27	0	1	35	47	348
2017	None of the above	20	20	20	15	23	0	1	41	39	1984

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	28	30	27	9	5	1	0	58	14	369
2020	Health care practitioners	23	27	24	13	12	0	0	50	25	430
2020	Federal regulators	37	23	24	13	2	0	0	61	15	41
2020	Compliance, inspection and enforcement	18	34	22	15	10	0	1	53	25	302
2020	Communications or public affairs	22	26	24	16	11	0	0	48	28	241
2020	Access to information and privacy	17	25	23	13	21	0	0	43	34	99
2020	Security	21	34	21	14	10	0	0	55	24	264
2020	Science and technology	23	28	24	14	10	0	0	52	24	1028
2020	Library services	30	27	21	10	10	2	0	59	20	47
2020	Legal services	25	34	27	10	2	0	2	60	12	51
2020	Administration and operations	33	27	21	10	7	0	1	61	18	1848
2020	Human resources	22	24	22	19	13	0	0	46	32	1000
2020	Financial management	25	28	25	13	9	0	1	53	22	988
2020	Procurement	16	26	26	18	13	0	0	43	31	827
2020	Real property	25	28	24	14	8	0	0	53	22	736
2020	Materiel management	29	34	21	11	6	0	0	62	17	897
2020	Information management	26	26	25	14	8	0	1	53	22	445
2020	Information technology	21	29	23	15	11	0	0	50	26	887
2020	Internal audit	26	23	26	10	15	0	0	49	25	87
2020	Evaluation	26	31	24	11	7	0	1	57	18	87
2020	Data sciences	30	35	15	16	4	0	0	65	20	84
2020	Policy	17	24	28	17	14	0	0	41	31	370
2020	Project management	21	28	26	15	9	0	0	49	25	790
2020	Other services to the public	34	30	19	11	5	0	0	64	17	361
2020	None of the above	31	32	22	9	5	0	0	63	15	1508
2019	Client contact centre	25	30	27	11	6	0	1	56	17	342
2019	Health care practitioners	19	29	25	16	11	0	0	48	27	419
2019	Federal regulators	11	38	36	0	15	0	0	50	15	29
2019	Compliance, inspection and enforcement	19	34	25	11	9	0	1	54	21	271
2019	Communications or public affairs	24	35	21	13	7	1	0	59	20	232
2019	Access to information and privacy	38	19	14	15	14	0	0	58	28	93
2019	Security	25	29	25	13	8	0	1	54	21	242
2019	Science and technology	21	31	24	14	10	0	0	52	23	950
2019	Library services	33	18	23	13	13	0	0	51	26	46
2019	Legal services	31	28	23	7	9	1	0	61	16	64
2019	Administration and operations	29	32	21	12	7	0	0	61	18	1690
2019	Human resources	22	26	25	14	11	1	1	49	26	1021
2019	Financial management	26	26	26	13	8	0	1	53	21	843
2019	Procurement	22	28	26	15	9	0	0	50	24	759
2019	Real property	26	29	24	12	8	0	0	55	21	720
2019	Materiel management	28	27	25	12	8	0	0	55	20	881
2019	Information management	28	28	26	10	7	0	0	57	17	434
2019	Information technology	24	30	22	15	9	0	0	54	24	803
2019	Internal audit	31	28	23	9	9	0	0	59	18	78
2019	Evaluation	41	30	15	8	7	0	0	71	14	63
2019	Data sciences	21	32	26	13	8	0	0	53	21	66
2019	Policy	22	28	20	17	13	0	0	50	30	263
2019	Project management	22	34	23	14	8	0	0	55	22	734
2019	Other services to the public	34	32	18	9	7	0	0	66	16	375
2019	None of the above	31	32	21	9	6	0	1	63	15	1617
2018	Client contact centre	23	28	30	11	7	0	0	52	18	262
2018	Health care practitioners	19	28	22	17	13	0	1	47	30	360
2018	Federal regulators	32	25	34	0	6	3	0	59	6	30
2018	Compliance, inspection and enforcement	16	32	27	15	9	0	1	48	25	244
2018	Communications or public affairs	18	23	31	17	11	0	0	41	28	193
2018	Access to information and privacy	19	25	23	17	16	0	0	44	33	72
2018	Security	26	29	27	11	6	0	1	56	17	206
2018	Science and technology	16	29	30	15	9	0	0	46	24	770
2018	Library services	28	23	31	8	7	0	4	53	15	47
2018	Legal services	17	16	32	12	10	0	13	37	26	54
2018	Administration and operations	26	27	23	15	8	0	1	54	23	1347
2018	Human resources	17	23	27	17	16	0	0	40	33	707
2018	Financial management	19	26	31	16	8	0	0	45	24	691
2018	Procurement	16	28	31	14	9	0	1	45	23	644
2018	Real property	23	28	28	11	10	0	0	51	21	528
2018	Materiel management	23	30	26	12	8	0	0	53	20	746
2018	Information management	24	32	23	10	10	0	1	57	20	347
2018	Information technology	18	29	27	17	8	0	0	47	25	660
2018	Internal audit	25	25	35	8	4	0	3	51	12	64
2018	Evaluation	23	27	39	11	0	0	0	51	11	40
2018	Data sciences	14	31	33	13	10	0	0	45	22	53
2018	Policy	11	27	30	15	16	0	1	39	31	197
2018	Project management	16	28	28	15	12	0	1	44	28	546
2018	Other services to the public	31	27	27	11	4	0	1	58	15	305
2018	None of the above	28	32	23	11	5	0	1	61	15	1338
2017	Client contact centre	27	24	26	14	7	1	2	52	22	337
2017	Health care practitioners	17	30	27	16	9	0	1	47	26	401
2017	Federal regulators	32	17	35	3	6	6	0	52	10	26
2017	Compliance, inspection and enforcement	25	28	19	19	8	0	1	54	27	229
2017	Communications or public affairs	10	38	25	17	10	0	1	48	27	181
2017	Access to information and privacy	16	18	19	20	26	0	0	34	46	66
2017	Security	24	32	22	14	7	0	0	56	22	190
2017	Science and technology	18	29	25	16	11	0	1	47	27	933
2017	Library services	26	37	9	9	16	0	2	64	26	45
2017	Legal services	29	30	19	14	7	0	2	59	21	51
2017	Administration and operations	27	27	22	14	8	0	1	56	22	1692
2017	Human resources	15	20	28	22	15	0	0	36	37	685
2017	Financial management	20	26	28	15	10	0	1	46	25	805
2017	Procurement	16	26	30	16	11	0	1	42	27	769
2017	Real property	26	30	24	11	9	0	0	56	20	669
2017	Materiel management	24	30	23	12	9	0	1	55	21	805
2017	Information management	25	30	24	14	6	0	1	56	20	404
2017	Information technology	21	30	26	11	10	1	1	52	22	827
2017	Internal audit	21	43	24	6	4	0	1	65	10	63
2017	Evaluation	25	42	25	5	3	0	0	67	8	56
2017	Data sciences	20	37	18	20	5	0	0	57	25	58
2017	Policy	17	28	25	20	10	0	0	45	30	204
2017	Project management	18	30	28	13	11	0	1	48	24	598
2017	Other services to the public	33	29	24	7	5	0	1	63	12	346
2017	None of the above	31	30	21	10	6	0	1	62	17	1982

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	35	32	20	7	3	1	1	69	11	369
2020	Health care practitioners	44	28	16	6	4	0	2	74	10	429
2020	Federal regulators	42	40	11	4	2	0	0	83	7	40
2020	Compliance, inspection and enforcement	31	33	22	7	5	0	1	65	13	304
2020	Communications or public affairs	24	32	24	13	6	0	0	56	19	241
2020	Access to information and privacy	27	19	26	17	11	1	0	46	28	99
2020	Security	36	30	18	9	7	0	0	67	16	261
2020	Science and technology	33	32	20	9	6	0	1	65	15	1027
2020	Library services	45	28	12	4	6	2	4	77	11	46
2020	Legal services	43	30	15	8	2	0	2	74	10	51
2020	Administration and operations	44	28	15	8	4	0	1	73	12	1840
2020	Human resources	29	28	22	13	9	0	0	56	22	1000
2020	Financial management	33	29	22	10	5	0	1	62	15	982
2020	Procurement	24	33	24	11	8	0	0	57	18	826
2020	Real property	37	33	19	7	4	0	1	70	11	737
2020	Materiel management	40	32	17	7	3	0	1	73	10	893
2020	Information management	37	30	19	9	4	0	2	68	12	440
2020	Information technology	33	33	19	9	5	0	0	67	14	882
2020	Internal audit	27	26	21	13	11	1	0	54	25	87
2020	Evaluation	41	23	18	14	2	0	1	65	16	87
2020	Data sciences	41	31	14	10	3	1	0	72	13	83
2020	Policy	22	30	23	17	7	0	0	52	25	369
2020	Project management	28	34	21	10	5	1	0	63	16	789
2020	Other services to the public	47	22	19	6	4	1	1	70	10	358
2020	None of the above	41	32	15	8	4	1	1	74	11	1507
2019	Client contact centre	34	32	22	7	4	0	1	67	11	339
2019	Health care practitioners	37	33	17	6	4	0	3	72	11	414
2019	Federal regulators	29	34	18	10	9	0	0	63	18	30
2019	Compliance, inspection and enforcement	29	36	20	8	4	0	2	67	13	271
2019	Communications or public affairs	34	33	21	6	4	2	0	68	11	233
2019	Access to information and privacy	39	31	16	7	8	0	0	70	15	93
2019	Security	32	30	21	9	7	0	1	63	16	241
2019	Science and technology	28	36	21	9	5	0	1	65	14	943
2019	Library services	46	30	19	4	0	0	2	77	4	46
2019	Legal services	41	34	13	7	3	1	0	76	10	63
2019	Administration and operations	39	31	18	7	4	0	1	71	11	1684
2019	Human resources	30	28	22	11	7	1	1	60	18	1017
2019	Financial management	32	31	21	10	5	0	1	64	15	841
2019	Procurement	28	33	22	10	5	0	1	62	16	758
2019	Real property	37	30	19	7	6	0	1	68	13	713
2019	Materiel management	35	31	20	8	4	0	1	67	13	879
2019	Information management	42	29	17	5	5	0	2	72	11	430
2019	Information technology	33	31	21	9	5	0	1	65	14	796
2019	Internal audit	40	29	17	9	6	0	0	69	14	78
2019	Evaluation	59	22	8	8	3	0	0	81	11	63
2019	Data sciences	31	28	22	13	5	0	1	59	19	66
2019	Policy	24	35	18	16	7	0	0	59	23	261
2019	Project management	29	35	20	10	6	0	1	64	16	726
2019	Other services to the public	42	29	16	4	5	0	3	74	10	375
2019	None of the above	39	31	17	7	4	1	2	71	11	1611
2018	Client contact centre	31	29	24	9	5	0	2	60	15	262
2018	Health care practitioners	35	31	18	9	4	1	3	68	14	360
2018	Federal regulators	46	17	22	0	5	0	10	70	6	30
2018	Compliance, inspection and enforcement	23	39	21	11	4	0	2	63	15	240
2018	Communications or public affairs	23	34	24	13	6	0	1	57	19	192
2018	Access to information and privacy	28	28	15	19	8	0	1	57	28	70
2018	Security	39	30	17	8	5	0	2	70	12	205
2018	Science and technology	24	36	23	12	5	0	1	60	17	762
2018	Library services	35	37	22	0	2	0	4	75	2	47
2018	Legal services	25	32	16	9	2	0	16	68	13	53
2018	Administration and operations	34	30	18	9	5	0	2	66	15	1334
2018	Human resources	22	30	22	15	10	0	1	52	25	703
2018	Financial management	25	29	27	13	6	0	1	54	19	691
2018	Procurement	20	33	26	14	6	1	1	54	20	636
2018	Real property	29	36	20	7	7	0	0	65	15	526
2018	Materiel management	32	30	21	12	3	0	1	64	15	743
2018	Information management	33	32	18	9	5	1	2	68	14	347
2018	Information technology	25	32	24	13	5	0	1	58	18	661
2018	Internal audit	25	37	28	7	1	0	2	63	9	64
2018	Evaluation	43	16	27	12	2	0	0	58	14	40
2018	Data sciences	32	39	12	12	5	0	0	71	17	54
2018	Policy	18	29	28	14	9	0	2	48	24	193
2018	Project management	22	30	24	15	8	0	1	53	23	541
2018	Other services to the public	41	29	22	6	2	0	0	70	8	305
2018	None of the above	34	32	20	8	4	0	2	67	12	1331
2017	Client contact centre	26	26	25	13	5	1	4	55	18	337
2017	Health care practitioners	34	35	15	6	5	0	5	73	11	398
2017	Federal regulators	39	31	10	10	3	6	0	75	14	25
2017	Compliance, inspection and enforcement	34	31	22	6	4	0	2	67	11	229
2017	Communications or public affairs	23	34	22	11	8	0	2	58	19	180
2017	Access to information and privacy	23	31	23	8	14	0	2	55	22	65
2017	Security	35	30	20	5	8	0	2	66	13	189
2017	Science and technology	25	33	21	12	8	0	1	59	20	930
2017	Library services	36	32	7	5	11	0	9	74	18	45
2017	Legal services	32	38	12	13	2	2	2	73	15	51
2017	Administration and operations	35	29	19	9	4	1	3	67	14	1688
2017	Human resources	20	28	27	17	6	0	1	49	24	683
2017	Financial management	25	30	23	12	7	0	2	57	20	802
2017	Procurement	21	30	28	13	6	0	1	52	20	769
2017	Real property	33	32	19	9	5	0	2	66	14	665
2017	Materiel management	32	33	20	9	5	1	1	66	14	802
2017	Information management	38	29	21	8	2	0	1	68	10	402
2017	Information technology	30	30	21	10	7	1	2	61	17	823
2017	Internal audit	27	43	17	8	4	0	1	71	12	63
2017	Evaluation	29	41	17	10	2	0	2	71	12	56
2017	Data sciences	37	30	19	7	7	0	0	67	14	58
2017	Policy	25	30	24	16	5	0	0	55	21	204
2017	Project management	22	33	23	14	7	0	1	56	21	597
2017	Other services to the public	42	29	14	7	3	1	4	74	11	345
2017	None of the above	38	29	17	8	4	0	3	70	12	1972

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	27	32	21	10	8	1	1	60	18	368
2020	Health care practitioners	21	26	20	14	18	0	1	47	33	427
2020	Federal regulators	28	27	19	11	15	0	0	55	26	41
2020	Compliance, inspection and enforcement	20	27	20	15	18	0	1	47	33	303
2020	Communications or public affairs	20	23	28	15	13	0	1	43	29	242
2020	Access to information and privacy	19	21	10	24	22	2	3	42	48	98
2020	Security	17	28	16	21	18	0	0	45	39	263
2020	Science and technology	23	21	25	16	12	1	1	45	29	1025
2020	Library services	19	21	15	18	18	4	4	44	39	46
2020	Legal services	37	36	11	9	4	0	2	75	14	51
2020	Administration and operations	35	24	17	13	10	0	1	60	23	1844
2020	Human resources	25	23	21	15	15	1	1	49	30	990
2020	Financial management	31	27	19	13	9	0	1	58	22	980
2020	Procurement	21	26	21	15	16	0	0	47	32	822
2020	Real property	15	23	21	18	22	0	1	39	40	735
2020	Materiel management	27	23	23	14	12	0	1	50	27	892
2020	Information management	26	22	20	14	15	0	2	50	30	438
2020	Information technology	21	22	21	17	18	1	1	43	36	885
2020	Internal audit	28	25	26	15	6	0	0	53	20	87
2020	Evaluation	26	22	26	11	11	0	3	49	24	87
2020	Data sciences	31	20	26	15	8	0	0	51	23	84
2020	Policy	22	22	27	17	12	0	1	44	29	368
2020	Project management	23	24	25	15	13	0	0	48	27	789
2020	Other services to the public	28	24	20	12	15	1	1	53	27	356
2020	None of the above	29	24	21	13	12	0	1	54	25	1511
2019	Client contact centre	19	26	27	15	12	0	1	45	27	341
2019	Health care practitioners	17	18	24	19	21	0	1	36	40	418
2019	Federal regulators	15	20	29	15	21	0	0	35	36	30
2019	Compliance, inspection and enforcement	18	27	19	18	17	0	1	45	36	269
2019	Communications or public affairs	27	26	20	15	11	0	1	53	26	233
2019	Access to information and privacy	36	24	14	10	17	0	0	60	26	93
2019	Security	22	22	23	17	14	0	1	44	32	242
2019	Science and technology	18	22	24	19	16	0	1	41	35	949
2019	Library services	29	23	11	17	21	0	0	51	37	45
2019	Legal services	42	25	14	8	7	1	3	70	16	65
2019	Administration and operations	29	24	21	12	13	0	1	55	25	1680
2019	Human resources	25	23	20	15	14	1	1	49	30	1020
2019	Financial management	26	25	21	14	11	1	1	53	26	848
2019	Procurement	24	24	22	16	13	1	1	49	29	752
2019	Real property	19	18	19	18	27	0	0	37	44	718
2019	Materiel management	21	24	21	15	17	0	1	46	33	873
2019	Information management	23	25	21	14	15	0	1	49	30	429
2019	Information technology	19	22	22	16	19	1	1	42	35	799
2019	Internal audit	27	24	24	12	12	0	0	52	24	77
2019	Evaluation	27	24	16	22	10	0	0	51	33	62
2019	Data sciences	20	24	23	12	17	0	3	46	30	66
2019	Policy	18	25	23	17	17	0	0	43	34	261
2019	Project management	18	30	21	18	13	0	1	48	31	729
2019	Other services to the public	25	27	18	13	17	0	1	52	30	375
2019	None of the above	23	24	20	14	18	0	1	48	32	1611
2018	Client contact centre	23	22	22	15	17	0	1	46	32	260
2018	Health care practitioners	17	21	21	18	21	1	1	39	40	356
2018	Federal regulators	19	24	33	12	12	0	0	43	24	30
2018	Compliance, inspection and enforcement	16	27	19	22	16	0	0	43	38	243
2018	Communications or public affairs	18	22	21	23	16	0	0	40	39	192
2018	Access to information and privacy	17	23	17	16	26	0	1	41	42	72
2018	Security	21	27	19	18	14	1	1	48	32	206
2018	Science and technology	14	20	28	19	18	0	1	35	37	769
2018	Library services	25	14	14	28	14	2	4	42	44	48
2018	Legal services	17	25	16	11	14	0	17	50	31	54
2018	Administration and operations	26	23	19	14	16	0	2	50	30	1341
2018	Human resources	17	22	23	18	19	0	1	40	37	703
2018	Financial management	21	24	23	19	11	1	1	46	30	689
2018	Procurement	17	24	27	15	14	1	1	42	30	642
2018	Real property	13	17	21	19	29	0	0	30	49	527
2018	Materiel management	22	23	23	17	15	0	1	45	32	744
2018	Information management	18	29	21	15	13	2	2	49	29	344
2018	Information technology	18	25	21	19	15	0	1	43	35	657
2018	Internal audit	16	41	30	7	3	2	2	59	11	63
2018	Evaluation	32	14	26	23	5	0	0	46	28	40
2018	Data sciences	24	13	20	20	21	0	2	38	42	54
2018	Policy	14	19	24	19	23	1	0	33	43	196
2018	Project management	16	24	25	17	16	0	1	41	34	546
2018	Other services to the public	28	22	22	13	15	0	1	50	28	304
2018	None of the above	24	22	23	14	16	1	1	46	30	1334
2017	Client contact centre	21	21	23	16	16	1	3	43	33	337
2017	Health care practitioners	12	28	26	18	15	0	1	41	33	400
2017	Federal regulators	23	27	30	8	6	6	0	53	15	26
2017	Compliance, inspection and enforcement	21	21	19	19	18	0	2	43	37	229
2017	Communications or public affairs	15	27	18	21	16	0	2	44	38	180
2017	Access to information and privacy	12	15	18	19	36	0	0	27	55	65
2017	Security	22	26	18	18	14	0	2	49	33	191
2017	Science and technology	17	23	20	21	16	0	2	41	39	930
2017	Library services	13	24	25	18	18	0	2	37	37	45
2017	Legal services	20	34	17	10	10	0	9	60	21	51
2017	Administration and operations	25	23	21	14	15	1	3	49	29	1694
2017	Human resources	15	20	24	23	16	1	1	36	40	686
2017	Financial management	21	23	21	17	14	1	3	46	32	805
2017	Procurement	16	26	22	17	17	0	2	43	35	768
2017	Real property	13	21	22	18	25	0	0	34	44	671
2017	Materiel management	21	23	24	16	16	0	1	44	32	803
2017	Information management	25	20	23	18	12	1	1	46	31	400
2017	Information technology	19	22	23	18	16	0	2	42	34	826
2017	Internal audit	15	30	40	9	4	0	2	46	14	63
2017	Evaluation	17	33	27	17	5	2	0	50	22	55
2017	Data sciences	22	32	22	14	9	0	2	55	23	58
2017	Policy	19	26	18	23	13	0	0	46	36	204
2017	Project management	16	28	22	18	15	1	1	45	33	597
2017	Other services to the public	21	24	21	19	12	1	1	46	32	347
2017	None of the above	23	23	20	15	17	1	2	47	33	1981

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	59	24	4	3	2	1	8	90	6	368
2020	Health care practitioners	55	21	8	4	5	0	8	82	9	428
2020	Federal regulators	46	27	15	4	2	4	2	77	7	41
2020	Compliance, inspection and enforcement	57	23	11	4	3	0	2	81	7	305
2020	Communications or public affairs	40	29	13	9	7	0	3	71	16	242
2020	Access to information and privacy	51	19	8	6	9	0	7	76	16	98
2020	Security	51	26	13	3	4	0	4	79	8	264
2020	Science and technology	50	24	13	5	3	1	4	78	9	1022
2020	Library services	60	20	4	0	6	2	8	89	7	46
2020	Legal services	58	25	10	2	0	0	4	87	2	49
2020	Administration and operations	61	18	8	5	3	0	4	83	9	1839
2020	Human resources	50	21	13	8	6	0	2	73	14	995
2020	Financial management	52	22	13	5	4	0	4	77	10	982
2020	Procurement	46	23	14	7	6	0	4	72	13	822
2020	Real property	57	23	10	4	2	0	3	83	7	731
2020	Materiel management	62	20	8	2	2	0	6	87	5	899
2020	Information management	58	19	9	5	4	0	5	81	10	444
2020	Information technology	52	26	11	5	3	0	4	81	8	883
2020	Internal audit	48	22	13	7	9	0	2	71	16	87
2020	Evaluation	46	27	12	7	3	0	5	77	10	87
2020	Data sciences	50	33	8	4	5	0	1	83	9	83
2020	Policy	36	25	16	11	9	1	2	63	20	369
2020	Project management	46	25	14	7	5	0	3	73	13	792
2020	Other services to the public	63	16	11	3	2	1	4	83	5	358
2020	None of the above	60	22	9	2	3	1	5	86	5	1507
2019	Client contact centre	59	20	9	2	1	1	8	86	4	342
2019	Health care practitioners	53	20	9	4	3	0	10	81	8	416
2019	Federal regulators	31	36	20	0	6	0	7	72	6	30
2019	Compliance, inspection and enforcement	53	24	11	4	3	0	5	82	7	268
2019	Communications or public affairs	50	25	12	5	4	0	4	78	10	233
2019	Access to information and privacy	71	10	10	2	2	0	5	85	4	93
2019	Security	52	30	9	3	3	0	3	85	6	242
2019	Science and technology	49	28	11	5	3	0	3	80	8	946
2019	Library services	64	16	9	0	0	0	12	90	0	46
2019	Legal services	57	17	14	1	1	1	7	82	2	64
2019	Administration and operations	60	20	7	3	2	0	7	86	6	1679
2019	Human resources	55	19	11	5	3	1	6	80	9	1017
2019	Financial management	53	23	11	5	3	0	5	80	8	844
2019	Procurement	58	19	11	4	2	0	5	82	6	756
2019	Real property	57	23	11	3	2	0	3	83	5	716
2019	Materiel management	62	18	7	2	2	0	8	88	4	878
2019	Information management	59	20	8	3	3	0	7	85	7	429
2019	Information technology	56	22	10	4	2	0	5	83	6	803
2019	Internal audit	63	19	8	5	5	0	1	83	9	77
2019	Evaluation	59	28	5	5	1	0	1	88	7	63
2019	Data sciences	48	28	12	7	3	0	3	78	10	66
2019	Policy	39	26	15	8	9	0	3	67	18	262
2019	Project management	54	24	12	5	2	0	3	80	8	730
2019	Other services to the public	63	18	9	2	3	0	5	86	5	374
2019	None of the above	58	20	9	4	3	0	6	84	7	1613
2018	Client contact centre	60	15	9	3	2	0	11	84	6	261
2018	Health care practitioners	52	18	10	4	5	0	10	78	11	359
2018	Federal regulators	45	20	19	0	3	0	13	75	3	29
2018	Compliance, inspection and enforcement	51	25	12	7	1	0	5	80	8	241
2018	Communications or public affairs	38	28	18	8	6	0	2	68	14	191
2018	Access to information and privacy	57	19	8	3	5	0	8	82	9	72
2018	Security	48	27	10	5	2	1	7	82	7	207
2018	Science and technology	45	28	12	7	4	0	3	76	11	769
2018	Library services	52	18	7	5	3	0	15	83	10	48
2018	Legal services	39	19	11	8	0	0	23	75	10	54
2018	Administration and operations	56	18	10	5	3	0	9	81	8	1341
2018	Human resources	48	22	13	7	4	0	5	74	12	706
2018	Financial management	44	24	15	7	2	0	7	74	10	691
2018	Procurement	52	23	11	4	2	1	7	81	7	638
2018	Real property	53	25	12	3	2	0	5	82	5	528
2018	Materiel management	60	19	7	3	2	1	9	87	5	742
2018	Information management	58	19	11	3	2	0	6	83	5	347
2018	Information technology	51	24	11	5	2	0	7	81	8	661
2018	Internal audit	54	27	7	1	1	0	9	89	3	64
2018	Evaluation	58	21	13	6	0	0	3	81	6	40
2018	Data sciences	42	33	14	2	4	0	6	79	6	54
2018	Policy	37	25	17	7	9	0	5	65	17	196
2018	Project management	40	26	16	7	4	0	6	71	11	545
2018	Other services to the public	57	19	12	4	2	1	5	81	7	305
2018	None of the above	57	19	11	3	3	0	7	82	6	1329
2017	Client contact centre	47	21	11	5	2	1	13	79	8	337
2017	Health care practitioners	46	22	11	5	3	0	13	78	9	399
2017	Federal regulators	41	35	5	0	6	6	6	87	7	26
2017	Compliance, inspection and enforcement	48	28	10	3	2	0	10	84	5	228
2017	Communications or public affairs	39	23	16	8	5	0	8	68	14	182
2017	Access to information and privacy	47	20	12	5	8	0	8	73	14	64
2017	Security	51	20	13	5	4	1	6	77	10	189
2017	Science and technology	45	27	13	6	4	1	4	75	11	929
2017	Library services	51	16	10	0	5	0	18	82	6	45
2017	Legal services	47	24	10	4	0	0	15	84	5	51
2017	Administration and operations	52	19	9	4	3	1	13	82	8	1689
2017	Human resources	41	22	17	8	3	0	9	70	11	680
2017	Financial management	44	23	13	5	4	1	10	76	10	803
2017	Procurement	43	27	13	4	1	1	11	79	6	767
2017	Real property	50	25	12	5	3	0	6	80	8	670
2017	Materiel management	54	21	8	3	1	1	12	86	5	802
2017	Information management	52	21	11	2	1	1	12	84	3	399
2017	Information technology	49	22	9	4	3	0	12	81	8	825
2017	Internal audit	50	34	4	1	0	0	11	94	2	63
2017	Evaluation	56	30	7	0	3	2	2	90	3	56
2017	Data sciences	48	28	14	0	7	0	3	78	7	58
2017	Policy	36	26	20	9	4	0	5	65	14	204
2017	Project management	39	33	13	7	4	0	6	76	11	597
2017	Other services to the public	56	21	9	3	2	1	8	85	5	346
2017	None of the above	53	20	11	4	2	1	10	82	6	1972

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	45	29	15	6	4	1	1	75	10	367
2020	Health care practitioners	35	27	22	9	7	0	1	62	16	429
2020	Federal regulators	33	29	34	2	2	0	0	62	4	41
2020	Compliance, inspection and enforcement	43	26	19	5	5	0	1	70	10	304
2020	Communications or public affairs	33	30	16	10	12	0	0	62	22	241
2020	Access to information and privacy	28	26	20	12	13	1	0	55	25	98
2020	Security	38	26	16	9	10	0	1	65	19	263
2020	Science and technology	33	29	20	10	8	0	1	62	18	1028
2020	Library services	47	20	16	4	8	4	0	70	13	45
2020	Legal services	40	31	12	12	4	0	2	72	16	51
2020	Administration and operations	45	26	16	7	6	0	1	71	13	1841
2020	Human resources	35	24	21	10	10	0	0	60	20	998
2020	Financial management	36	30	20	8	7	0	0	65	15	987
2020	Procurement	32	30	19	10	8	0	0	63	18	825
2020	Real property	39	28	18	8	5	0	0	68	13	734
2020	Materiel management	45	27	15	8	5	0	1	73	12	896
2020	Information management	39	25	19	10	6	0	1	65	16	440
2020	Information technology	38	31	18	6	6	0	1	69	12	885
2020	Internal audit	37	25	20	11	7	0	0	62	18	86
2020	Evaluation	32	38	18	7	4	0	1	70	11	88
2020	Data sciences	24	44	17	9	7	0	0	68	16	84
2020	Policy	27	28	20	13	11	0	1	55	24	368
2020	Project management	32	29	21	10	8	0	0	61	18	791
2020	Other services to the public	40	27	17	7	7	1	2	68	14	360
2020	None of the above	45	28	16	6	4	0	1	74	10	1508
2019	Client contact centre	48	25	14	7	4	0	2	74	11	337
2019	Health care practitioners	35	29	19	9	6	0	1	65	15	416
2019	Federal regulators	30	34	20	6	3	0	7	69	9	30
2019	Compliance, inspection and enforcement	42	28	17	7	4	1	1	71	11	270
2019	Communications or public affairs	39	30	19	6	5	0	0	70	11	232
2019	Access to information and privacy	46	21	14	13	5	0	1	68	18	93
2019	Security	38	33	16	7	5	0	1	71	13	243
2019	Science and technology	35	34	18	7	5	0	1	69	12	947
2019	Library services	42	31	13	7	7	0	0	73	14	46
2019	Legal services	33	31	18	4	11	1	3	67	15	64
2019	Administration and operations	45	27	16	6	5	0	1	72	11	1684
2019	Human resources	41	27	17	7	6	0	1	69	13	1016
2019	Financial management	41	29	19	6	4	0	1	71	10	840
2019	Procurement	40	27	17	9	7	0	0	67	16	759
2019	Real property	43	28	18	6	5	0	0	72	11	719
2019	Materiel management	47	27	14	5	4	1	1	76	10	880
2019	Information management	45	25	19	6	5	0	0	70	11	432
2019	Information technology	41	32	16	6	4	0	1	74	10	803
2019	Internal audit	39	25	24	6	6	0	0	64	12	78
2019	Evaluation	32	45	12	9	1	0	1	78	10	64
2019	Data sciences	35	32	11	13	9	0	0	67	22	66
2019	Policy	31	24	20	14	10	0	1	56	25	262
2019	Project management	36	31	20	8	5	0	0	67	13	729
2019	Other services to the public	44	30	13	7	6	0	0	74	13	371
2019	None of the above	45	27	15	6	5	0	2	73	11	1613
2018	Client contact centre	39	28	21	6	4	1	1	68	10	262
2018	Health care practitioners	32	26	22	11	8	0	1	59	19	358
2018	Federal regulators	41	41	13	3	3	0	0	82	5	30
2018	Compliance, inspection and enforcement	37	30	18	9	6	0	1	68	14	240
2018	Communications or public affairs	28	31	24	7	10	0	0	59	17	193
2018	Access to information and privacy	39	22	16	12	11	0	0	61	22	72
2018	Security	42	31	14	5	8	0	1	73	13	207
2018	Science and technology	31	29	21	12	7	0	0	60	19	771
2018	Library services	31	21	21	13	12	0	3	53	25	47
2018	Legal services	25	32	21	14	3	0	5	60	18	54
2018	Administration and operations	40	27	17	8	6	0	1	68	15	1345
2018	Human resources	35	27	21	10	7	0	1	62	17	707
2018	Financial management	34	30	20	9	6	0	2	64	15	694
2018	Procurement	35	25	21	10	6	0	2	61	17	644
2018	Real property	37	29	17	9	6	0	1	67	15	528
2018	Materiel management	44	29	15	6	5	0	1	73	12	746
2018	Information management	39	28	20	7	4	1	1	68	11	347
2018	Information technology	35	31	19	8	6	0	1	67	14	661
2018	Internal audit	36	37	13	4	6	0	3	76	10	64
2018	Evaluation	42	34	13	4	6	0	0	77	10	40
2018	Data sciences	20	37	27	9	7	0	0	58	15	54
2018	Policy	24	30	18	15	10	0	2	56	26	196
2018	Project management	30	27	25	10	7	0	0	58	17	543
2018	Other services to the public	39	26	18	10	6	1	0	66	16	304
2018	None of the above	40	27	17	7	6	0	2	69	13	1333
2017	Client contact centre	41	30	14	9	2	1	3	73	12	334
2017	Health care practitioners	29	31	20	11	7	0	1	61	18	399
2017	Federal regulators	29	47	7	8	3	6	0	81	12	26
2017	Compliance, inspection and enforcement	42	29	18	8	2	0	1	72	10	228
2017	Communications or public affairs	29	30	18	13	9	0	0	60	22	180
2017	Access to information and privacy	36	27	17	11	9	0	0	63	20	64
2017	Security	38	28	23	5	4	0	2	67	9	190
2017	Science and technology	30	34	21	8	6	0	1	64	14	925
2017	Library services	47	23	12	15	3	0	0	70	18	43
2017	Legal services	38	30	18	8	4	0	2	70	12	51
2017	Administration and operations	40	29	17	8	5	0	1	70	13	1685
2017	Human resources	32	30	23	8	6	0	0	63	14	676
2017	Financial management	34	28	21	11	6	0	1	63	16	803
2017	Procurement	36	28	21	10	4	0	1	64	14	770
2017	Real property	37	33	18	8	4	0	1	70	12	668
2017	Materiel management	41	29	17	7	4	0	1	71	12	803
2017	Information management	40	28	17	9	5	0	1	69	14	402
2017	Information technology	36	31	20	8	4	1	1	68	12	825
2017	Internal audit	30	30	18	16	3	0	3	62	20	63
2017	Evaluation	43	32	10	14	2	0	0	74	16	55
2017	Data sciences	22	34	23	12	9	0	0	56	21	58
2017	Policy	26	28	24	13	10	0	0	54	22	204
2017	Project management	31	35	19	10	4	0	0	67	15	596
2017	Other services to the public	42	31	15	7	4	0	1	75	10	344
2017	None of the above	40	32	15	7	3	0	1	74	10	1975

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	35	28	18	8	5	1	4	67	14	370
2020	Health care practitioners	30	26	19	13	7	0	5	58	22	433
2020	Federal regulators	42	14	32	9	2	0	2	56	11	41
2020	Compliance, inspection and enforcement	39	25	17	6	6	1	6	69	13	304
2020	Communications or public affairs	35	23	12	7	13	0	9	64	22	242
2020	Access to information and privacy	33	25	14	14	9	0	6	61	24	98
2020	Security	38	21	18	8	8	0	7	64	17	263
2020	Science and technology	33	24	17	9	8	0	8	62	19	1030
2020	Library services	50	24	8	4	6	2	6	81	11	46
2020	Legal services	35	21	20	10	6	0	8	61	18	51
2020	Administration and operations	41	22	16	8	7	0	7	67	15	1850
2020	Human resources	35	22	17	11	9	0	7	60	21	998
2020	Financial management	37	24	16	9	7	0	7	66	17	989
2020	Procurement	33	25	17	11	8	0	5	62	20	825
2020	Real property	38	23	18	10	6	0	5	65	16	737
2020	Materiel management	42	22	18	8	5	0	6	68	13	893
2020	Information management	41	24	15	6	8	0	6	69	16	441
2020	Information technology	35	26	18	8	5	0	7	67	15	886
2020	Internal audit	37	25	11	12	5	0	9	69	19	87
2020	Evaluation	27	23	21	8	11	0	9	56	21	88
2020	Data sciences	37	26	17	11	7	0	3	65	18	84
2020	Policy	36	19	19	9	9	0	8	59	20	367
2020	Project management	36	28	18	7	8	0	4	66	15	790
2020	Other services to the public	34	27	19	8	7	1	4	64	16	359
2020	None of the above	41	27	14	7	6	0	5	71	14	1509

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	29	21	7	4	0	2	68	11	369
2020	Health care practitioners	26	32	19	13	9	0	1	59	22	433
2020	Federal regulators	42	41	11	4	2	0	0	83	6	41
2020	Compliance, inspection and enforcement	33	33	19	9	5	1	1	67	14	305
2020	Communications or public affairs	29	34	21	10	4	0	1	64	15	242
2020	Access to information and privacy	45	30	14	5	4	1	1	76	9	99
2020	Security	39	26	16	11	6	0	1	66	17	263
2020	Science and technology	28	34	21	10	6	0	1	62	16	1026
2020	Library services	33	29	16	18	0	4	0	65	18	46
2020	Legal services	41	27	22	0	8	0	2	70	8	51
2020	Administration and operations	41	31	17	5	5	0	1	73	10	1849
2020	Human resources	33	33	19	9	4	1	1	67	14	1001
2020	Financial management	37	33	18	7	4	0	1	71	11	988
2020	Procurement	33	40	16	6	3	0	1	74	10	825
2020	Real property	30	33	19	11	7	0	0	63	18	732
2020	Materiel management	37	30	21	7	3	1	1	69	10	890
2020	Information management	37	33	16	10	3	0	1	71	13	442
2020	Information technology	32	35	18	9	5	1	1	68	14	885
2020	Internal audit	34	39	16	8	2	1	0	74	10	87
2020	Evaluation	28	43	17	8	3	0	2	72	11	88
2020	Data sciences	42	35	9	10	3	1	0	78	13	84
2020	Policy	34	32	22	9	3	0	1	66	12	370
2020	Project management	31	38	17	8	5	0	0	70	13	794
2020	Other services to the public	32	29	20	10	7	1	0	63	17	358
2020	None of the above	31	33	19	9	6	1	1	65	16	1510
2019	Client contact centre	31	31	23	7	4	1	2	65	11	341
2019	Health care practitioners	24	29	26	13	7	0	1	54	20	417
2019	Federal regulators	27	44	14	13	0	0	3	73	13	30
2019	Compliance, inspection and enforcement	25	34	25	8	6	1	1	60	14	269
2019	Communications or public affairs	26	46	16	6	4	1	0	74	10	233
2019	Access to information and privacy	42	27	19	8	3	1	0	70	11	88
2019	Security	25	39	15	7	13	1	0	64	20	243
2019	Science and technology	24	35	23	10	7	0	1	60	17	945
2019	Library services	25	34	18	8	7	0	8	63	17	46
2019	Legal services	33	40	14	6	1	1	6	78	7	64
2019	Administration and operations	37	33	16	8	4	0	1	71	12	1686
2019	Human resources	31	33	21	8	4	1	1	66	12	1016
2019	Financial management	32	36	21	7	3	0	1	69	10	845
2019	Procurement	30	36	20	8	5	0	0	66	13	758
2019	Real property	27	34	22	11	6	0	0	61	17	719
2019	Materiel management	31	35	21	6	5	1	1	67	11	879
2019	Information management	35	37	17	5	5	0	1	73	10	430
2019	Information technology	32	35	19	9	5	0	1	67	13	802
2019	Internal audit	38	40	13	6	3	0	0	77	9	78
2019	Evaluation	31	30	19	12	7	0	0	61	20	63
2019	Data sciences	28	32	20	18	1	0	0	61	19	66
2019	Policy	29	37	18	12	3	0	0	66	15	263
2019	Project management	26	39	21	8	5	0	0	66	13	734
2019	Other services to the public	31	32	20	8	6	0	1	65	15	374
2019	None of the above	28	35	19	11	6	1	1	64	17	1611
2018	Client contact centre	33	27	27	9	2	1	1	61	12	262
2018	Health care practitioners	25	31	25	12	6	0	0	56	19	358
2018	Federal regulators	36	50	5	3	3	3	0	88	7	30
2018	Compliance, inspection and enforcement	24	37	21	9	7	1	1	62	17	238
2018	Communications or public affairs	30	37	22	7	5	0	0	67	11	192
2018	Access to information and privacy	37	35	19	5	3	0	1	73	8	72
2018	Security	29	33	20	11	6	0	0	63	18	204
2018	Science and technology	19	32	29	13	7	0	0	51	20	769
2018	Library services	22	33	9	20	15	0	2	56	35	48
2018	Legal services	31	29	17	5	2	0	15	72	9	52
2018	Administration and operations	33	32	20	9	4	1	1	67	14	1340
2018	Human resources	27	33	22	11	7	1	0	60	18	701
2018	Financial management	28	36	22	8	4	0	1	65	12	689
2018	Procurement	26	34	24	9	5	1	2	62	14	644
2018	Real property	23	28	25	12	10	1	1	52	22	529
2018	Materiel management	27	31	25	8	7	0	1	59	15	737
2018	Information management	31	32	21	8	4	2	2	66	12	344
2018	Information technology	20	38	24	11	5	0	1	59	17	660
2018	Internal audit	19	30	30	14	6	0	2	50	20	65
2018	Evaluation	17	37	39	7	0	0	0	54	7	40
2018	Data sciences	22	36	21	7	14	0	0	58	21	54
2018	Policy	30	31	27	8	2	0	1	62	10	195
2018	Project management	22	37	24	11	5	0	1	59	16	541
2018	Other services to the public	31	29	20	10	7	1	2	62	17	302
2018	None of the above	26	31	22	12	7	1	1	58	20	1336
2017	Client contact centre	32	27	23	11	3	1	3	62	14	334
2017	Health care practitioners	24	33	21	12	7	1	1	59	20	399
2017	Federal regulators	29	37	18	3	0	12	0	76	4	26
2017	Compliance, inspection and enforcement	31	26	24	13	4	0	2	58	17	228
2017	Communications or public affairs	29	35	19	10	5	0	2	65	16	181
2017	Access to information and privacy	34	33	14	8	10	0	2	68	18	64
2017	Security	27	36	19	13	5	0	0	63	18	191
2017	Science and technology	22	33	24	14	6	0	1	56	20	924
2017	Library services	29	33	17	9	9	2	0	64	19	43
2017	Legal services	43	25	15	11	2	0	4	71	14	51
2017	Administration and operations	35	31	18	9	4	1	2	68	14	1685
2017	Human resources	25	32	24	11	6	0	1	58	17	679
2017	Financial management	32	32	19	11	4	0	1	65	15	800
2017	Procurement	29	34	24	8	5	0	1	64	12	770
2017	Real property	26	31	23	12	7	0	1	58	19	666
2017	Materiel management	29	35	21	9	5	0	1	64	14	801
2017	Information management	33	33	18	11	4	1	1	67	15	402
2017	Information technology	26	32	23	11	5	1	1	60	17	824
2017	Internal audit	19	45	20	8	7	0	2	65	15	63
2017	Evaluation	41	26	14	14	4	0	2	68	18	56
2017	Data sciences	22	31	22	10	15	0	0	53	25	58
2017	Policy	30	33	21	11	3	0	1	64	14	204
2017	Project management	27	32	26	10	5	0	0	59	15	596
2017	Other services to the public	30	32	20	11	5	1	1	63	17	346
2017	None of the above	31	32	20	10	5	1	1	64	15	1975

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	30	33	22	11	3	0	1	64	14	368
2020	Health care practitioners	27	29	22	12	9	0	1	56	21	433
2020	Federal regulators	43	30	19	6	2	0	0	73	8	41
2020	Compliance, inspection and enforcement	29	33	20	11	7	1	1	63	18	305
2020	Communications or public affairs	22	34	24	15	3	0	1	57	19	242
2020	Access to information and privacy	38	26	16	14	6	1	0	64	20	98
2020	Security	32	28	19	11	9	0	1	61	20	262
2020	Science and technology	24	33	21	14	7	1	0	57	21	1026
2020	Library services	36	32	23	7	0	2	0	69	8	46
2020	Legal services	38	38	10	6	4	2	2	79	10	50
2020	Administration and operations	34	32	18	9	5	0	1	67	14	1843
2020	Human resources	24	30	22	13	9	1	0	55	22	997
2020	Financial management	30	35	20	9	5	0	0	66	14	984
2020	Procurement	25	36	23	10	5	0	0	62	15	824
2020	Real property	26	32	22	12	8	0	0	58	20	735
2020	Materiel management	31	33	22	9	4	0	0	65	13	896
2020	Information management	29	32	22	10	6	0	1	62	16	438
2020	Information technology	25	34	23	11	7	1	0	59	18	884
2020	Internal audit	27	20	27	13	13	0	0	47	25	86
2020	Evaluation	27	40	21	4	5	0	3	69	9	88
2020	Data sciences	34	30	18	12	6	1	0	64	18	83
2020	Policy	22	36	25	13	4	0	0	58	17	368
2020	Project management	25	36	20	11	7	0	1	61	18	793
2020	Other services to the public	32	31	17	11	7	0	1	64	18	360
2020	None of the above	30	30	21	12	6	1	1	61	18	1505
2019	Client contact centre	27	34	23	8	7	1	2	62	15	341
2019	Health care practitioners	28	30	20	15	5	0	1	59	21	417
2019	Federal regulators	32	28	22	18	0	0	0	60	18	30
2019	Compliance, inspection and enforcement	19	40	24	9	7	1	1	60	16	269
2019	Communications or public affairs	23	46	15	10	4	1	0	70	15	233
2019	Access to information and privacy	40	34	10	9	7	0	0	74	16	90
2019	Security	20	37	19	10	13	0	1	58	23	242
2019	Science and technology	19	29	27	15	8	0	1	49	24	943
2019	Library services	21	40	13	10	10	0	6	65	21	46
2019	Legal services	33	26	20	10	5	0	6	63	16	65
2019	Administration and operations	31	32	20	11	5	0	1	64	16	1687
2019	Human resources	23	31	22	15	8	1	1	54	23	1017
2019	Financial management	26	32	25	10	5	0	1	59	16	844
2019	Procurement	24	38	24	11	4	0	0	62	14	758
2019	Real property	22	34	22	14	8	0	0	56	22	716
2019	Materiel management	27	33	22	11	6	0	0	61	17	877
2019	Information management	30	31	23	10	5	1	1	62	14	428
2019	Information technology	22	32	24	13	7	0	1	55	20	798
2019	Internal audit	36	25	26	9	2	0	1	62	11	78
2019	Evaluation	23	45	14	12	6	0	0	68	17	63
2019	Data sciences	26	30	26	10	8	0	0	56	18	66
2019	Policy	20	31	32	12	5	0	1	51	17	262
2019	Project management	20	35	24	12	9	0	0	55	21	733
2019	Other services to the public	30	29	20	12	6	1	2	61	19	376
2019	None of the above	25	35	20	11	7	1	1	61	19	1602
2018	Client contact centre	29	28	25	12	5	0	0	58	17	262
2018	Health care practitioners	24	35	21	12	6	0	2	60	19	358
2018	Federal regulators	37	30	16	6	9	3	0	68	15	30
2018	Compliance, inspection and enforcement	17	39	23	13	7	0	1	57	20	238
2018	Communications or public affairs	21	35	25	12	7	0	0	56	19	192
2018	Access to information and privacy	26	34	24	7	9	0	0	60	16	72
2018	Security	27	31	23	11	7	0	1	58	18	203
2018	Science and technology	18	31	27	15	8	0	0	49	23	766
2018	Library services	30	27	22	12	5	0	3	59	18	48
2018	Legal services	22	35	18	11	2	0	13	65	15	52
2018	Administration and operations	28	32	22	11	6	0	1	61	17	1336
2018	Human resources	19	26	27	16	11	0	0	45	27	700
2018	Financial management	21	34	24	13	6	1	1	56	20	690
2018	Procurement	21	31	28	14	5	1	1	53	19	645
2018	Real property	17	32	25	15	11	0	1	49	26	526
2018	Materiel management	27	30	22	15	5	0	1	57	20	739
2018	Information management	26	36	20	9	6	1	1	63	16	343
2018	Information technology	19	32	24	16	8	0	1	51	24	660
2018	Internal audit	21	29	27	12	9	0	3	51	21	65
2018	Evaluation	14	53	25	8	0	0	0	68	8	40
2018	Data sciences	17	33	27	10	12	0	0	50	23	54
2018	Policy	17	35	28	13	7	0	1	52	20	196
2018	Project management	18	32	26	13	10	0	1	51	23	540
2018	Other services to the public	32	25	24	11	7	1	1	58	18	300
2018	None of the above	26	30	22	11	9	1	1	57	21	1338
2017	Client contact centre	31	28	22	12	4	1	3	61	16	333
2017	Health care practitioners	28	32	22	9	7	1	2	61	16	401
2017	Federal regulators	38	19	15	13	6	6	3	63	21	26
2017	Compliance, inspection and enforcement	25	36	17	13	9	0	1	61	22	228
2017	Communications or public affairs	22	38	20	12	7	0	1	60	19	180
2017	Access to information and privacy	31	26	13	11	16	0	3	59	28	64
2017	Security	24	30	21	18	5	0	2	55	24	190
2017	Science and technology	17	32	24	17	9	0	1	50	26	927
2017	Library services	29	35	13	10	9	5	0	67	20	43
2017	Legal services	31	36	16	8	7	0	2	69	15	51
2017	Administration and operations	28	32	20	11	7	0	2	61	18	1683
2017	Human resources	16	30	26	17	10	0	1	46	28	680
2017	Financial management	25	31	24	12	7	0	0	56	19	801
2017	Procurement	20	32	29	12	6	0	1	52	18	768
2017	Real property	20	32	22	16	9	0	1	52	25	666
2017	Materiel management	23	35	22	14	6	0	1	58	20	801
2017	Information management	28	31	23	12	5	0	1	59	17	404
2017	Information technology	20	30	26	14	8	1	2	52	22	823
2017	Internal audit	13	61	14	8	4	0	0	75	12	63
2017	Evaluation	17	42	29	9	3	0	0	59	12	56
2017	Data sciences	18	37	22	12	9	2	0	56	22	58
2017	Policy	22	30	29	13	4	0	1	53	18	204
2017	Project management	17	33	26	14	10	0	0	50	24	597
2017	Other services to the public	29	31	18	13	6	1	3	62	20	346
2017	None of the above	28	29	21	13	6	1	2	59	20	1973

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	36	25	22	12	4	0	1	62	16	369
2020	Health care practitioners	31	33	15	9	10	0	1	65	20	432
2020	Federal regulators	44	37	15	2	2	0	0	81	4	41
2020	Compliance, inspection and enforcement	34	30	20	9	6	1	0	65	16	304
2020	Communications or public affairs	23	37	21	11	7	0	0	60	19	241
2020	Access to information and privacy	42	33	9	8	7	0	1	76	15	98
2020	Security	37	27	17	9	9	0	1	65	18	264
2020	Science and technology	26	33	21	12	7	0	0	59	19	1026
2020	Library services	43	31	6	15	0	4	0	77	16	46
2020	Legal services	45	29	16	2	6	0	2	75	8	51
2020	Administration and operations	40	30	15	9	6	0	1	71	15	1842
2020	Human resources	32	31	18	10	8	0	0	63	18	999
2020	Financial management	37	30	18	9	6	0	1	67	14	982
2020	Procurement	34	35	17	9	5	0	0	69	15	823
2020	Real property	32	31	20	10	7	0	0	63	17	730
2020	Materiel management	39	31	18	7	5	0	0	71	11	893
2020	Information management	33	34	16	10	6	0	1	67	17	442
2020	Information technology	27	35	21	9	7	0	1	63	16	883
2020	Internal audit	29	27	23	9	10	0	1	57	20	87
2020	Evaluation	39	34	16	3	5	0	3	75	8	88
2020	Data sciences	32	39	13	12	4	0	0	71	16	84
2020	Policy	29	32	24	9	5	1	1	62	14	368
2020	Project management	34	35	15	10	5	0	0	69	15	793
2020	Other services to the public	30	31	21	10	6	1	1	62	16	358
2020	None of the above	36	30	16	10	7	0	1	66	17	1503
2019	Client contact centre	35	32	18	9	4	1	1	68	13	339
2019	Health care practitioners	35	29	20	8	7	0	1	65	15	417
2019	Federal regulators	41	24	29	3	3	0	0	65	6	30
2019	Compliance, inspection and enforcement	27	31	24	7	8	1	1	60	16	269
2019	Communications or public affairs	31	35	20	9	5	0	0	66	14	231
2019	Access to information and privacy	43	24	14	8	10	1	0	67	18	90
2019	Security	25	35	16	6	16	1	1	62	22	243
2019	Science and technology	26	31	22	13	7	0	1	57	20	941
2019	Library services	31	38	12	9	2	0	8	74	13	46
2019	Legal services	37	22	20	12	7	0	3	60	19	65
2019	Administration and operations	37	30	17	10	6	0	0	67	16	1680
2019	Human resources	27	31	20	12	9	0	1	59	21	1015
2019	Financial management	31	30	22	11	4	0	1	62	16	841
2019	Procurement	32	33	20	9	5	0	0	66	14	755
2019	Real property	32	26	22	12	8	0	0	58	20	718
2019	Materiel management	34	32	18	9	6	1	0	67	15	877
2019	Information management	33	32	16	12	6	1	1	66	18	429
2019	Information technology	30	30	20	12	7	0	1	60	20	801
2019	Internal audit	26	30	30	7	6	0	1	57	13	78
2019	Evaluation	37	35	12	8	7	1	0	73	15	63
2019	Data sciences	28	26	20	14	12	0	0	54	26	66
2019	Policy	27	31	26	10	5	0	0	58	16	262
2019	Project management	26	36	18	11	8	0	1	62	19	733
2019	Other services to the public	33	31	22	7	7	0	1	64	14	373
2019	None of the above	32	31	18	11	6	0	1	64	18	1607
2018	Client contact centre	34	28	24	6	5	0	2	63	12	260
2018	Health care practitioners	34	28	18	11	7	0	1	63	19	358
2018	Federal regulators	38	36	17	3	6	0	0	74	9	30
2018	Compliance, inspection and enforcement	28	33	22	12	6	0	0	61	18	237
2018	Communications or public affairs	25	38	17	10	9	0	0	63	20	192
2018	Access to information and privacy	42	32	15	4	7	0	0	74	11	72
2018	Security	35	24	21	8	10	0	2	60	19	204
2018	Science and technology	22	31	24	16	7	0	0	53	23	770
2018	Library services	28	28	24	15	2	0	3	58	17	48
2018	Legal services	28	29	15	7	6	0	16	67	16	51
2018	Administration and operations	32	31	19	10	7	0	1	64	17	1337
2018	Human resources	25	26	24	13	11	0	1	51	24	699
2018	Financial management	28	29	22	12	7	0	1	58	20	689
2018	Procurement	26	33	25	11	5	0	0	59	16	639
2018	Real property	25	29	21	12	12	0	1	55	24	526
2018	Materiel management	29	33	22	10	5	0	1	62	16	738
2018	Information management	29	32	20	11	6	1	1	62	18	341
2018	Information technology	24	32	24	13	6	0	1	56	20	655
2018	Internal audit	21	28	25	14	12	0	2	49	26	65
2018	Evaluation	35	34	16	12	3	0	0	69	15	39
2018	Data sciences	25	29	26	11	9	0	0	54	19	54
2018	Policy	25	30	24	13	6	0	1	56	20	196
2018	Project management	23	32	22	13	8	1	1	56	22	539
2018	Other services to the public	33	30	18	11	6	0	1	64	18	303
2018	None of the above	32	28	20	11	9	0	1	60	19	1337
2017	Client contact centre	33	27	21	12	3	1	3	62	16	333
2017	Health care practitioners	39	31	15	7	7	0	1	71	14	401
2017	Federal regulators	44	30	0	7	3	13	3	88	12	25
2017	Compliance, inspection and enforcement	31	28	18	14	7	0	2	61	21	228
2017	Communications or public affairs	31	31	19	13	6	0	1	63	18	181
2017	Access to information and privacy	36	29	12	10	11	0	2	66	21	63
2017	Security	29	36	19	8	6	1	1	66	14	190
2017	Science and technology	24	30	23	14	8	0	1	55	22	924
2017	Library services	39	29	14	9	7	2	0	69	16	43
2017	Legal services	41	30	12	14	4	0	0	71	17	51
2017	Administration and operations	34	31	17	10	6	0	2	66	17	1687
2017	Human resources	24	27	23	14	11	0	1	51	25	680
2017	Financial management	30	27	21	12	8	0	1	59	20	801
2017	Procurement	28	33	22	9	6	0	1	62	16	769
2017	Real property	26	29	21	14	9	0	1	56	23	667
2017	Materiel management	30	32	19	12	5	0	1	63	18	803
2017	Information management	35	29	17	13	5	0	0	65	18	403
2017	Information technology	26	31	23	10	7	1	2	58	18	825
2017	Internal audit	28	34	23	12	3	0	0	62	15	63
2017	Evaluation	34	33	14	11	8	0	0	67	19	56
2017	Data sciences	24	37	18	10	9	2	0	62	20	58
2017	Policy	31	28	21	13	5	0	1	60	18	203
2017	Project management	26	34	21	12	7	0	0	60	20	597
2017	Other services to the public	33	31	15	11	7	0	3	66	18	346
2017	None of the above	33	29	17	11	6	1	2	64	18	1976

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	43	24	15	9	8	0	1	68	17	370
2020	Health care practitioners	38	23	17	8	13	0	0	61	21	432
2020	Federal regulators	42	35	10	4	9	0	0	77	13	41
2020	Compliance, inspection and enforcement	43	26	12	10	7	1	1	70	17	303
2020	Communications or public affairs	41	29	14	9	6	0	0	71	15	240
2020	Access to information and privacy	42	30	11	11	4	2	0	74	15	98
2020	Security	46	27	12	6	7	1	1	74	14	262
2020	Science and technology	39	27	15	10	7	0	1	67	18	1023
2020	Library services	42	27	12	6	10	2	2	71	16	47
2020	Legal services	53	26	11	2	6	0	2	80	8	51
2020	Administration and operations	46	26	12	8	7	0	1	73	15	1844
2020	Human resources	45	25	13	9	7	1	0	71	16	998
2020	Financial management	47	25	14	8	6	0	0	72	14	984
2020	Procurement	45	26	14	8	6	1	0	72	14	822
2020	Real property	38	27	16	10	8	0	1	66	18	733
2020	Materiel management	46	27	13	8	5	0	0	74	13	897
2020	Information management	45	25	14	9	6	1	0	71	15	443
2020	Information technology	40	30	13	8	7	1	1	71	15	878
2020	Internal audit	45	26	13	9	5	1	1	73	14	87
2020	Evaluation	47	24	13	10	6	0	1	71	16	88
2020	Data sciences	58	19	13	5	3	1	0	78	8	82
2020	Policy	50	27	10	7	4	0	1	78	12	364
2020	Project management	48	27	13	6	7	0	0	75	13	791
2020	Other services to the public	37	25	17	9	11	1	1	63	20	353
2020	None of the above	41	26	14	10	8	1	1	67	18	1503
2019	Client contact centre	37	30	15	9	7	1	1	69	16	339
2019	Health care practitioners	30	29	19	12	9	0	1	60	21	417
2019	Federal regulators	45	27	16	3	10	0	0	72	13	30
2019	Compliance, inspection and enforcement	38	25	20	8	8	1	1	64	16	268
2019	Communications or public affairs	48	26	14	5	6	1	0	75	12	233
2019	Access to information and privacy	45	23	10	7	13	0	2	69	20	90
2019	Security	38	32	11	6	13	0	0	70	19	241
2019	Science and technology	35	29	17	9	9	0	1	65	19	945
2019	Library services	34	28	17	11	2	0	8	67	14	45
2019	Legal services	46	22	16	5	7	1	3	70	13	65
2019	Administration and operations	47	23	14	8	7	0	1	71	15	1683
2019	Human resources	43	25	14	8	7	1	1	70	16	1017
2019	Financial management	42	30	15	8	4	1	1	72	12	842
2019	Procurement	41	26	17	9	7	0	0	67	16	753
2019	Real property	35	29	17	9	9	0	0	65	18	720
2019	Materiel management	42	24	15	9	9	1	1	68	18	874
2019	Information management	39	31	14	7	9	0	0	70	15	429
2019	Information technology	40	29	14	9	6	0	1	70	15	802
2019	Internal audit	50	25	13	6	5	1	1	76	10	78
2019	Evaluation	48	29	8	6	10	0	0	77	16	64
2019	Data sciences	48	16	16	12	9	0	0	64	20	66
2019	Policy	51	22	16	6	5	0	0	73	11	263
2019	Project management	42	28	13	10	5	0	1	71	15	731
2019	Other services to the public	37	26	17	10	9	0	0	64	19	375
2019	None of the above	39	27	14	10	9	1	1	67	19	1599

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	43	29	17	7	3	0	1	73	10	370
2020	Health care practitioners	37	28	17	11	7	0	0	66	17	432
2020	Federal regulators	41	8	39	5	6	0	0	50	11	40
2020	Compliance, inspection and enforcement	42	27	15	10	5	1	0	70	15	303
2020	Communications or public affairs	21	27	26	15	10	0	1	48	25	242
2020	Access to information and privacy	40	33	16	6	4	1	0	74	10	99
2020	Security	39	33	16	7	5	0	1	72	11	264
2020	Science and technology	27	30	22	13	7	0	0	58	20	1026
2020	Library services	28	35	21	6	8	2	0	64	14	46
2020	Legal services	38	24	17	14	6	0	2	63	20	51
2020	Administration and operations	36	29	17	10	6	0	1	66	16	1853
2020	Human resources	32	31	20	11	6	0	0	63	17	999
2020	Financial management	35	29	20	11	5	0	0	63	17	983
2020	Procurement	34	30	20	11	5	0	0	64	17	826
2020	Real property	42	30	16	8	4	0	0	72	12	733
2020	Materiel management	41	29	17	9	4	0	1	71	12	894
2020	Information management	31	32	20	10	8	0	0	62	18	441
2020	Information technology	33	34	19	8	5	0	1	68	13	881
2020	Internal audit	32	40	17	9	2	0	0	72	11	87
2020	Evaluation	32	34	10	14	9	0	1	66	23	88
2020	Data sciences	20	40	31	5	4	0	0	60	9	84
2020	Policy	29	32	21	10	7	0	0	61	17	369
2020	Project management	32	35	20	8	4	0	0	67	13	792
2020	Other services to the public	40	29	19	7	4	1	1	69	11	357
2020	None of the above	43	29	15	8	5	1	1	72	12	1507

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	29	18	6	7	1	2	68	13	369
2020	Health care practitioners	35	29	21	10	5	0	0	65	14	434
2020	Federal regulators	34	31	20	15	0	0	0	65	15	40
2020	Compliance, inspection and enforcement	33	30	22	9	5	1	1	64	14	304
2020	Communications or public affairs	26	35	22	11	5	0	0	62	16	242
2020	Access to information and privacy	36	25	22	8	7	1	1	62	15	97
2020	Security	34	36	13	8	9	0	0	70	17	264
2020	Science and technology	30	32	23	8	6	0	1	63	14	1030
2020	Library services	37	32	11	10	6	4	0	72	17	45
2020	Legal services	32	37	18	8	2	2	2	71	10	51
2020	Administration and operations	38	30	17	9	4	0	0	69	13	1850
2020	Human resources	28	30	20	13	8	1	0	58	22	1000
2020	Financial management	34	31	20	9	5	0	0	66	14	988
2020	Procurement	27	35	21	10	6	0	0	63	16	826
2020	Real property	35	30	18	10	5	0	1	67	15	736
2020	Materiel management	38	34	17	7	2	0	0	73	10	893
2020	Information management	31	30	20	11	6	1	1	62	18	441
2020	Information technology	33	32	20	10	4	0	0	66	14	882
2020	Internal audit	41	28	16	7	7	1	0	70	14	86
2020	Evaluation	27	36	22	8	6	0	1	63	14	87
2020	Data sciences	30	33	23	7	6	1	0	64	13	84
2020	Policy	31	30	22	12	5	0	1	61	17	369
2020	Project management	29	33	20	10	6	0	0	63	17	793
2020	Other services to the public	45	27	18	6	3	1	0	73	9	357
2020	None of the above	44	29	14	7	4	1	1	74	11	1502
2019	Client contact centre	37	35	16	8	3	1	1	72	11	341
2019	Health care practitioners	39	31	17	8	4	0	1	71	12	414
2019	Federal regulators	32	48	15	3	3	0	0	79	6	30
2019	Compliance, inspection and enforcement	30	33	20	8	6	1	2	65	14	265
2019	Communications or public affairs	34	40	16	7	3	0	1	74	10	232
2019	Access to information and privacy	37	26	24	9	2	1	1	64	12	89
2019	Security	31	32	16	9	10	1	0	64	19	243
2019	Science and technology	32	36	18	10	4	0	1	68	14	943
2019	Library services	25	31	28	6	2	0	8	61	9	46
2019	Legal services	47	22	18	7	1	0	4	72	9	64
2019	Administration and operations	38	32	16	7	4	0	1	72	12	1681
2019	Human resources	28	31	21	12	7	1	1	60	19	1013
2019	Financial management	35	32	20	9	3	0	1	68	12	839
2019	Procurement	32	35	19	7	6	0	0	67	13	756
2019	Real property	39	30	20	6	5	0	0	69	12	716
2019	Materiel management	38	34	14	9	3	1	1	73	13	877
2019	Information management	35	35	17	6	6	0	1	70	12	429
2019	Information technology	34	33	20	8	4	0	1	68	12	799
2019	Internal audit	36	38	13	8	2	0	2	76	10	78
2019	Evaluation	45	37	9	7	1	0	0	82	9	62
2019	Data sciences	38	47	10	4	1	0	0	85	5	65
2019	Policy	36	38	16	5	4	0	1	74	10	263
2019	Project management	32	35	20	9	4	0	0	67	13	730
2019	Other services to the public	46	30	14	6	2	0	2	78	8	373
2019	None of the above	45	31	13	6	3	1	1	78	9	1599
2018	Client contact centre	30	35	20	9	3	1	2	67	12	261
2018	Health care practitioners	35	34	17	8	5	0	1	70	14	360
2018	Federal regulators	30	46	15	6	3	0	0	76	9	30
2018	Compliance, inspection and enforcement	24	38	20	11	6	0	1	62	18	239
2018	Communications or public affairs	31	28	27	8	6	0	0	59	14	192
2018	Access to information and privacy	35	27	24	11	3	0	0	63	13	72
2018	Security	37	24	23	9	6	1	1	62	15	204
2018	Science and technology	28	36	19	13	4	0	0	64	17	764
2018	Library services	37	20	24	13	3	0	2	59	16	48
2018	Legal services	19	32	24	13	2	0	10	57	16	52
2018	Administration and operations	34	31	19	10	5	0	1	66	15	1334
2018	Human resources	26	29	24	12	8	0	0	55	21	695
2018	Financial management	30	31	23	12	3	0	1	62	15	688
2018	Procurement	26	34	21	13	5	1	1	61	18	646
2018	Real property	31	30	18	14	7	0	1	61	20	527
2018	Materiel management	38	30	19	8	4	0	1	69	13	735
2018	Information management	31	29	23	9	6	1	1	61	15	343
2018	Information technology	28	36	18	12	5	0	1	65	17	657
2018	Internal audit	28	32	28	6	3	0	3	62	9	65
2018	Evaluation	32	34	25	9	0	0	0	66	9	40
2018	Data sciences	43	25	17	12	3	0	0	68	15	54
2018	Policy	35	29	23	10	3	0	0	64	12	195
2018	Project management	23	35	23	14	5	0	0	58	19	541
2018	Other services to the public	43	30	15	8	2	0	2	75	10	302
2018	None of the above	41	32	15	7	3	0	2	74	10	1325
2017	Client contact centre	37	28	19	7	3	1	4	69	10	331
2017	Health care practitioners	35	37	16	7	4	1	2	73	11	397
2017	Federal regulators	43	23	15	3	3	6	6	75	7	26
2017	Compliance, inspection and enforcement	34	34	16	8	6	0	2	69	15	228
2017	Communications or public affairs	27	32	24	7	7	0	2	61	15	180
2017	Access to information and privacy	40	30	16	5	6	0	3	72	11	63
2017	Security	32	31	21	10	4	0	2	64	14	189
2017	Science and technology	30	32	21	10	5	1	1	64	15	923
2017	Library services	31	44	8	8	5	5	0	79	13	43
2017	Legal services	39	36	18	0	6	2	0	76	6	50
2017	Administration and operations	35	30	18	10	4	0	2	67	14	1682
2017	Human resources	21	30	25	14	9	0	1	52	23	679
2017	Financial management	31	31	21	11	5	0	1	63	16	799
2017	Procurement	27	31	24	10	7	1	1	58	18	765
2017	Real property	30	31	21	11	6	1	1	62	17	665
2017	Materiel management	31	34	19	9	5	0	2	66	14	800
2017	Information management	37	33	16	10	4	1	1	70	13	402
2017	Information technology	32	33	19	8	6	1	2	67	14	822
2017	Internal audit	24	44	23	3	1	0	4	71	5	63
2017	Evaluation	39	31	16	10	2	0	2	72	12	55
2017	Data sciences	34	38	18	5	3	2	0	74	8	58
2017	Policy	39	28	19	9	4	0	1	68	13	204
2017	Project management	26	33	22	11	7	0	1	60	18	595
2017	Other services to the public	48	26	11	8	2	1	3	77	11	343
2017	None of the above	43	29	15	6	3	1	2	75	9	1959

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	42	32	12	8	3	1	2	76	11	368
2020	Health care practitioners	42	29	17	6	5	0	0	71	11	431
2020	Federal regulators	42	35	16	7	0	0	0	78	7	40
2020	Compliance, inspection and enforcement	51	26	16	4	3	0	0	77	7	302
2020	Communications or public affairs	51	29	15	4	1	0	0	80	5	242
2020	Access to information and privacy	46	32	14	0	6	0	2	80	6	97
2020	Security	48	25	17	7	3	0	0	74	10	262
2020	Science and technology	42	34	15	6	2	0	1	77	8	1019
2020	Library services	48	26	16	2	2	2	4	79	4	45
2020	Legal services	37	33	18	2	4	2	4	74	6	49
2020	Administration and operations	52	25	14	5	3	0	1	78	8	1837
2020	Human resources	53	26	13	5	1	1	1	80	7	999
2020	Financial management	53	27	10	6	3	0	1	81	9	982
2020	Procurement	46	31	15	5	2	0	1	79	7	823
2020	Real property	47	33	14	5	1	0	0	79	7	734
2020	Materiel management	50	29	13	5	2	0	0	80	7	889
2020	Information management	49	27	13	6	3	0	1	77	9	438
2020	Information technology	51	30	12	4	3	0	1	81	7	882
2020	Internal audit	57	24	15	1	1	1	1	83	2	87
2020	Evaluation	42	32	18	5	1	1	1	76	6	88
2020	Data sciences	50	33	9	5	2	0	1	85	7	83
2020	Policy	46	29	15	6	3	0	2	76	9	367
2020	Project management	50	29	14	3	3	0	1	79	7	791
2020	Other services to the public	39	29	21	5	7	0	0	68	11	356
2020	None of the above	46	30	15	5	3	1	1	77	8	1498
2019	Client contact centre	48	31	14	4	2	0	2	80	6	339
2019	Health care practitioners	50	23	14	6	5	0	1	74	12	416
2019	Federal regulators	58	33	6	3	0	0	0	91	3	29
2019	Compliance, inspection and enforcement	53	25	10	5	3	1	3	80	9	267
2019	Communications or public affairs	52	27	11	6	4	0	0	79	10	231
2019	Access to information and privacy	54	20	16	5	3	0	2	76	8	89
2019	Security	47	26	17	5	4	0	1	73	9	242
2019	Science and technology	44	32	14	6	3	0	1	78	8	944
2019	Library services	38	29	18	5	2	0	8	73	8	46
2019	Legal services	60	25	8	3	0	0	4	89	3	64
2019	Administration and operations	58	23	11	3	3	0	1	82	7	1684
2019	Human resources	59	21	12	4	3	0	1	81	7	1017
2019	Financial management	59	23	10	4	2	0	2	83	7	844
2019	Procurement	54	26	11	5	3	0	1	81	8	753
2019	Real property	47	32	16	3	2	0	0	79	5	716
2019	Materiel management	53	25	13	5	3	0	1	79	8	872
2019	Information management	56	23	11	4	4	0	2	80	8	424
2019	Information technology	51	27	12	5	3	0	2	79	8	800
2019	Internal audit	57	31	7	1	3	0	1	89	5	77
2019	Evaluation	54	29	5	6	7	0	0	82	12	62
2019	Data sciences	46	20	28	3	4	0	0	65	7	66
2019	Policy	52	25	14	5	3	0	0	77	9	263
2019	Project management	54	26	13	3	3	0	1	81	6	727
2019	Other services to the public	42	27	17	6	7	0	0	70	13	376
2019	None of the above	44	29	15	6	5	0	1	74	10	1592
2018	Client contact centre	48	24	18	4	3	1	2	74	7	258
2018	Health care practitioners	47	24	14	9	4	0	2	73	13	357
2018	Federal regulators	58	22	0	9	3	0	7	87	13	27
2018	Compliance, inspection and enforcement	50	28	12	6	3	1	1	79	9	238
2018	Communications or public affairs	45	31	16	5	2	0	1	77	7	192
2018	Access to information and privacy	50	24	14	4	6	0	3	76	10	72
2018	Security	50	22	16	4	3	0	4	75	8	204
2018	Science and technology	41	34	15	5	3	0	1	77	8	766
2018	Library services	60	22	12	3	0	0	3	84	3	47
2018	Legal services	53	15	4	7	4	0	17	82	13	51
2018	Administration and operations	59	23	10	4	3	0	2	83	7	1329
2018	Human resources	56	22	12	6	3	0	2	80	9	698
2018	Financial management	58	23	11	4	1	0	3	83	5	687
2018	Procurement	48	25	16	4	3	1	3	76	7	642
2018	Real property	51	30	13	4	3	0	1	81	6	521
2018	Materiel management	52	27	13	5	3	0	1	79	7	736
2018	Information management	56	23	10	5	3	0	3	82	8	340
2018	Information technology	50	29	13	4	2	0	2	81	6	655
2018	Internal audit	52	27	9	6	1	0	5	83	8	64
2018	Evaluation	51	23	19	7	0	0	0	74	7	39
2018	Data sciences	50	20	12	8	7	0	2	72	16	53
2018	Policy	54	29	10	4	2	0	1	84	6	195
2018	Project management	54	26	14	3	2	0	1	81	5	538
2018	Other services to the public	42	30	15	9	2	0	1	73	12	304
2018	None of the above	49	25	16	5	4	0	2	75	9	1328
2017	Client contact centre	48	28	13	6	2	0	4	78	8	341
2017	Health care practitioners	47	29	13	7	4	0	1	77	10	403
2017	Federal regulators	46	29	7	0	9	6	3	83	10	26
2017	Compliance, inspection and enforcement	54	29	11	3	2	0	1	83	5	229
2017	Communications or public affairs	56	24	12	5	3	1	1	80	8	180
2017	Access to information and privacy	48	33	8	3	2	0	6	87	5	66
2017	Security	53	28	11	6	0	0	2	83	6	190
2017	Science and technology	46	30	16	4	3	0	1	77	7	930
2017	Library services	53	26	7	9	2	0	3	81	11	45
2017	Legal services	55	28	15	2	0	0	0	83	2	51
2017	Administration and operations	59	22	10	4	2	0	2	83	7	1691
2017	Human resources	57	21	14	4	3	0	1	78	7	684
2017	Financial management	55	26	9	4	2	0	2	84	7	808
2017	Procurement	53	27	13	3	2	0	2	81	5	768
2017	Real property	51	31	12	4	1	0	1	82	5	673
2017	Materiel management	54	26	12	4	2	0	1	82	6	804
2017	Information management	56	24	10	6	2	0	1	81	8	401
2017	Information technology	53	28	10	4	3	1	1	82	7	825
2017	Internal audit	57	24	9	4	3	0	3	83	8	63
2017	Evaluation	63	20	9	7	0	0	2	84	7	56
2017	Data sciences	48	26	16	5	5	0	0	75	10	58
2017	Policy	62	22	11	3	1	0	0	84	5	203
2017	Project management	57	26	9	4	3	0	1	84	7	598
2017	Other services to the public	47	28	17	5	3	0	1	75	8	347
2017	None of the above	50	28	13	6	2	0	1	79	8	1984

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	40	32	15	7	4	1	1	73	11	367
2020	Health care practitioners	29	32	19	12	8	0	1	61	20	430
2020	Federal regulators	24	40	24	9	2	0	0	64	11	41
2020	Compliance, inspection and enforcement	34	32	18	9	6	0	0	66	15	304
2020	Communications or public affairs	20	38	27	10	5	0	0	58	15	239
2020	Access to information and privacy	33	32	20	7	8	0	0	65	15	98
2020	Security	29	34	18	13	5	0	0	63	18	263
2020	Science and technology	23	34	26	12	5	0	0	57	17	1023
2020	Library services	27	33	26	8	4	2	0	62	12	46
2020	Legal services	32	26	27	12	2	0	2	59	14	51
2020	Administration and operations	34	32	20	8	5	0	0	67	13	1845
2020	Human resources	25	34	23	11	6	0	0	59	17	995
2020	Financial management	33	35	19	8	4	0	0	68	12	986
2020	Procurement	27	35	22	11	4	0	0	63	15	823
2020	Real property	36	36	18	6	4	0	0	72	10	733
2020	Materiel management	37	34	18	7	3	0	0	72	10	890
2020	Information management	30	34	21	7	6	0	1	65	14	438
2020	Information technology	38	36	15	8	4	0	0	73	11	885
2020	Internal audit	31	31	27	8	2	0	1	62	10	87
2020	Evaluation	19	35	34	8	3	0	1	54	11	87
2020	Data sciences	24	34	23	12	6	0	0	58	18	84
2020	Policy	21	34	23	14	7	0	0	56	21	369
2020	Project management	26	34	23	11	5	0	0	61	16	789
2020	Other services to the public	36	29	21	9	5	0	0	66	14	357
2020	None of the above	37	33	17	8	5	0	0	70	13	1500

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	56	27	10	2	2	1	3	86	4	366
2020	Health care practitioners	64	17	6	5	3	0	5	85	8	433
2020	Federal regulators	67	18	4	2	2	4	2	91	5	40
2020	Compliance, inspection and enforcement	65	19	7	4	1	0	4	87	6	303
2020	Communications or public affairs	70	17	6	2	1	1	3	91	2	242
2020	Access to information and privacy	61	23	6	5	0	1	4	89	5	98
2020	Security	64	18	9	3	3	1	3	85	6	263
2020	Science and technology	66	19	7	3	1	1	5	89	4	1020
2020	Library services	71	15	2	2	0	4	6	96	2	46
2020	Legal services	69	18	2	2	2	0	8	94	4	51
2020	Administration and operations	71	14	7	2	1	1	4	89	4	1838
2020	Human resources	68	18	7	2	1	1	3	90	4	999
2020	Financial management	67	19	6	2	1	0	5	90	4	985
2020	Procurement	65	21	7	2	1	0	2	88	4	821
2020	Real property	68	19	6	2	1	1	3	90	4	730
2020	Materiel management	69	17	7	2	1	1	3	90	3	893
2020	Information management	65	18	10	1	2	1	4	87	3	439
2020	Information technology	69	18	6	2	1	1	3	90	4	877
2020	Internal audit	82	11	3	0	0	0	3	96	0	85
2020	Evaluation	62	22	6	2	0	1	6	91	2	88
2020	Data sciences	70	20	6	0	0	0	4	94	0	84
2020	Policy	72	14	3	2	2	1	6	92	5	370
2020	Project management	69	16	6	2	2	1	4	89	4	789
2020	Other services to the public	61	19	11	4	2	0	3	83	6	357
2020	None of the above	66	18	7	2	2	1	4	89	4	1502
2019	Client contact centre	61	22	9	2	2	0	4	87	4	338
2019	Health care practitioners	71	14	6	2	3	1	5	89	5	416
2019	Federal regulators	56	15	8	5	10	0	6	76	16	30
2019	Compliance, inspection and enforcement	67	16	6	2	3	1	7	89	5	268
2019	Communications or public affairs	76	11	4	2	1	0	5	92	4	232
2019	Access to information and privacy	74	11	5	1	3	0	5	90	4	88
2019	Security	63	20	8	2	3	1	3	86	5	241
2019	Science and technology	72	14	4	1	2	1	7	93	3	943
2019	Library services	71	9	3	0	3	0	14	94	3	45
2019	Legal services	79	11	1	0	0	0	9	99	0	64
2019	Administration and operations	72	12	6	2	2	1	4	89	5	1678
2019	Human resources	75	11	4	2	1	1	6	92	4	1011
2019	Financial management	72	13	5	2	2	0	6	90	4	841
2019	Procurement	69	16	7	1	3	0	5	89	4	755
2019	Real property	70	17	6	1	2	0	4	90	3	717
2019	Materiel management	66	15	8	3	1	1	6	87	4	874
2019	Information management	66	17	7	2	3	1	4	87	5	428
2019	Information technology	71	16	5	3	1	0	4	91	4	799
2019	Internal audit	78	12	2	0	2	0	6	95	2	78
2019	Evaluation	71	13	5	4	0	0	7	90	4	63
2019	Data sciences	77	6	5	3	3	1	6	89	6	66
2019	Policy	83	9	1	1	1	1	5	97	2	259
2019	Project management	72	14	5	2	2	1	4	91	4	729
2019	Other services to the public	60	16	11	2	5	1	5	81	7	372
2019	None of the above	62	17	7	2	4	1	6	86	6	1592
2018	Client contact centre	60	19	11	2	3	1	4	83	5	260
2018	Health care practitioners	64	18	7	2	4	1	4	87	6	358
2018	Federal regulators	75	3	5	7	0	3	6	87	7	30
2018	Compliance, inspection and enforcement	68	16	6	2	2	0	5	89	5	236
2018	Communications or public affairs	75	12	8	1	1	0	3	90	2	191
2018	Access to information and privacy	62	16	12	1	5	0	3	81	7	72
2018	Security	63	20	8	2	2	0	5	87	4	205
2018	Science and technology	67	19	6	2	2	0	3	89	4	765
2018	Library services	79	13	5	2	0	0	2	93	2	47
2018	Legal services	58	10	5	2	0	0	24	90	3	52
2018	Administration and operations	69	16	5	3	2	1	4	89	5	1338
2018	Human resources	71	14	6	2	3	0	5	89	5	699
2018	Financial management	71	15	7	2	1	1	3	89	3	684
2018	Procurement	67	16	9	2	2	0	4	87	4	635
2018	Real property	64	21	6	2	2	1	4	89	5	525
2018	Materiel management	66	19	8	2	2	0	3	88	4	739
2018	Information management	67	17	6	2	3	1	4	88	6	342
2018	Information technology	68	18	6	2	2	0	3	89	5	659
2018	Internal audit	75	9	6	2	1	0	8	90	3	65
2018	Evaluation	74	7	9	7	0	0	3	83	7	40
2018	Data sciences	74	8	9	0	2	0	7	88	2	53
2018	Policy	77	12	4	2	0	0	5	94	3	196
2018	Project management	69	16	8	1	2	1	3	88	4	540
2018	Other services to the public	59	24	10	2	1	1	3	86	4	301
2018	None of the above	61	19	10	3	3	1	4	84	6	1328

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	71	16	4	3	3	0	3	89	6	366
2020	Health care practitioners	72	10	5	5	6	0	0	83	12	431
2020	Federal regulators	85	5	2	2	6	0	0	89	9	41
2020	Compliance, inspection and enforcement	76	9	5	3	5	1	1	87	8	300
2020	Communications or public affairs	79	13	2	2	2	1	1	94	4	239
2020	Access to information and privacy	82	8	4	3	1	0	2	92	4	98
2020	Security	71	9	4	3	9	1	2	83	12	261
2020	Science and technology	78	11	4	2	3	1	2	91	5	1023
2020	Library services	80	10	2	2	0	2	4	96	2	46
2020	Legal services	84	6	0	2	4	2	2	94	6	51
2020	Administration and operations	77	10	5	4	2	0	2	89	6	1846
2020	Human resources	82	8	4	2	2	0	2	92	4	996
2020	Financial management	78	11	4	2	3	1	2	91	5	982
2020	Procurement	76	13	5	3	2	0	2	91	5	825
2020	Real property	71	14	6	4	4	0	1	86	8	731
2020	Materiel management	79	13	5	2	1	0	1	92	3	890
2020	Information management	78	10	4	2	2	1	3	92	4	441
2020	Information technology	79	9	4	2	2	1	2	91	5	877
2020	Internal audit	80	9	6	1	2	1	1	91	4	87
2020	Evaluation	72	13	7	2	1	2	4	90	3	87
2020	Data sciences	87	5	5	1	0	0	2	94	1	84
2020	Policy	80	10	4	1	1	0	4	93	2	368
2020	Project management	79	9	5	2	3	0	2	90	4	789
2020	Other services to the public	68	16	7	4	5	0	1	85	8	353
2020	None of the above	72	14	5	4	3	2	1	87	7	1495
2019	Client contact centre	63	16	7	6	5	1	1	81	12	337
2019	Health care practitioners	66	15	9	3	4	0	2	83	8	418
2019	Federal regulators	69	18	10	0	3	0	0	87	3	30
2019	Compliance, inspection and enforcement	70	14	8	3	4	0	1	85	7	270
2019	Communications or public affairs	78	8	3	4	3	0	4	90	7	231
2019	Access to information and privacy	74	17	4	4	1	0	0	91	5	92
2019	Security	65	12	5	5	11	0	1	78	17	244
2019	Science and technology	71	14	7	3	4	1	1	86	7	943
2019	Library services	75	10	8	2	2	2	0	87	4	46
2019	Legal services	73	4	2	1	8	4	8	87	11	63
2019	Administration and operations	71	13	6	4	4	0	1	86	8	1690
2019	Human resources	75	10	5	4	4	0	3	88	8	1016
2019	Financial management	73	11	6	3	3	0	3	87	7	844
2019	Procurement	70	14	7	3	4	0	1	85	7	757
2019	Real property	67	14	9	4	5	0	1	82	9	720
2019	Materiel management	73	13	6	3	2	0	1	88	5	880
2019	Information management	75	10	5	4	4	1	1	87	7	428
2019	Information technology	77	10	6	3	2	1	1	89	5	799
2019	Internal audit	81	9	4	0	1	1	4	94	1	78
2019	Evaluation	77	6	4	6	4	0	3	86	10	63
2019	Data sciences	66	20	7	0	4	0	3	89	4	66
2019	Policy	77	12	4	1	2	0	2	92	4	262
2019	Project management	74	12	5	4	4	1	1	87	8	726
2019	Other services to the public	62	19	5	5	6	1	1	83	12	375
2019	None of the above	67	15	6	4	5	1	2	84	9	1611
2018	Client contact centre	64	16	10	3	3	1	2	82	7	261
2018	Health care practitioners	62	15	8	5	7	0	3	79	13	357
2018	Federal regulators	75	6	7	0	9	0	3	83	10	30
2018	Compliance, inspection and enforcement	71	14	5	3	5	0	3	87	8	236
2018	Communications or public affairs	80	7	8	2	1	0	2	88	4	191
2018	Access to information and privacy	80	7	8	0	4	0	1	88	4	72
2018	Security	64	15	8	4	5	1	3	82	9	204
2018	Science and technology	68	14	7	4	5	0	1	84	9	767
2018	Library services	60	25	9	0	0	2	4	90	0	48
2018	Legal services	59	7	1	6	4	2	21	87	12	51
2018	Administration and operations	70	14	6	3	3	1	2	87	7	1335
2018	Human resources	75	11	4	4	3	1	2	89	7	699
2018	Financial management	68	15	6	4	4	1	2	86	8	686
2018	Procurement	66	15	7	4	5	1	2	84	9	642
2018	Real property	63	15	9	5	7	0	1	79	12	524
2018	Materiel management	71	13	6	3	5	0	2	86	8	737
2018	Information management	73	10	7	4	3	1	2	86	7	341
2018	Information technology	75	10	6	3	3	1	2	88	5	658
2018	Internal audit	76	5	9	3	3	0	5	85	6	65
2018	Evaluation	67	15	10	1	2	0	3	86	3	40
2018	Data sciences	74	12	3	2	5	2	2	89	7	53
2018	Policy	77	14	4	2	1	0	3	93	3	196
2018	Project management	71	13	6	3	4	1	2	86	8	536
2018	Other services to the public	57	18	13	5	5	0	1	76	10	302
2018	None of the above	62	15	8	5	6	1	2	80	12	1334
2017	Client contact centre	63	18	6	5	3	1	4	85	8	337
2017	Health care practitioners	67	16	6	4	4	0	2	85	9	404
2017	Federal regulators	77	7	3	0	0	6	7	96	0	25
2017	Compliance, inspection and enforcement	70	15	6	3	4	0	2	87	6	229
2017	Communications or public affairs	76	11	3	4	3	1	3	90	7	182
2017	Access to information and privacy	73	15	3	4	3	0	2	89	8	66
2017	Security	73	16	6	2	2	0	2	90	4	191
2017	Science and technology	73	15	6	2	3	0	1	89	5	928
2017	Library services	82	9	7	0	2	0	0	91	2	45
2017	Legal services	71	15	2	2	2	0	7	94	4	51
2017	Administration and operations	70	14	6	3	3	1	2	87	7	1688
2017	Human resources	74	13	5	3	2	0	3	90	5	685
2017	Financial management	70	13	5	3	5	0	3	86	9	808
2017	Procurement	71	15	6	4	3	0	1	87	7	772
2017	Real property	66	15	8	5	4	1	2	83	9	670
2017	Materiel management	74	12	5	3	2	1	2	89	6	806
2017	Information management	73	15	3	3	4	1	2	90	7	403
2017	Information technology	73	13	5	3	3	1	2	88	6	824
2017	Internal audit	68	17	3	5	4	2	1	88	9	63
2017	Evaluation	74	12	8	1	2	2	2	89	3	56
2017	Data sciences	72	13	7	6	2	0	0	85	7	57
2017	Policy	79	8	4	3	2	0	4	90	5	204
2017	Project management	76	14	4	3	2	0	1	91	5	596
2017	Other services to the public	64	18	9	5	2	1	1	83	8	348
2017	None of the above	65	17	8	4	3	1	2	85	7	1986

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	61	22	7	4	4	0	2	85	8	368
2020	Health care practitioners	60	22	11	4	4	0	0	82	7	425
2020	Federal regulators	77	11	6	0	6	0	0	87	6	41
2020	Compliance, inspection and enforcement	63	20	11	3	2	0	1	85	5	302
2020	Communications or public affairs	61	28	5	3	1	1	2	91	4	241
2020	Access to information and privacy	75	17	5	0	2	0	1	93	2	98
2020	Security	65	18	12	2	2	0	1	84	4	257
2020	Science and technology	62	23	8	3	2	0	2	86	5	1018
2020	Library services	69	19	8	2	0	2	0	90	2	45
2020	Legal services	55	21	6	10	6	0	2	78	16	51
2020	Administration and operations	62	21	10	3	3	0	1	84	6	1835
2020	Human resources	75	16	5	2	1	1	1	92	3	995
2020	Financial management	64	24	7	3	2	0	1	88	5	983
2020	Procurement	63	23	7	4	2	0	1	87	6	821
2020	Real property	53	27	11	5	3	1	1	80	9	730
2020	Materiel management	64	22	8	3	2	0	0	87	5	887
2020	Information management	68	20	6	3	1	1	2	90	4	439
2020	Information technology	65	23	6	2	2	0	1	90	4	880
2020	Internal audit	76	16	5	1	0	1	1	94	1	86
2020	Evaluation	75	13	5	1	3	0	3	91	4	87
2020	Data sciences	77	18	4	1	0	0	1	95	1	83
2020	Policy	75	17	4	2	0	0	2	94	2	366
2020	Project management	70	20	5	3	1	0	1	91	4	789
2020	Other services to the public	49	33	10	5	2	0	0	83	7	358
2020	None of the above	58	25	9	4	3	1	1	84	7	1496
2019	Client contact centre	45	26	17	6	5	0	1	72	11	342
2019	Health care practitioners	43	31	15	5	5	0	1	75	10	419
2019	Federal regulators	57	26	13	4	0	0	0	83	4	30
2019	Compliance, inspection and enforcement	55	26	13	3	1	0	2	83	4	268
2019	Communications or public affairs	54	28	10	4	4	0	1	82	8	232
2019	Access to information and privacy	56	33	5	3	2	0	0	89	5	92
2019	Security	55	24	12	3	5	0	1	80	8	243
2019	Science and technology	49	31	12	4	3	0	1	81	7	941
2019	Library services	53	28	7	11	2	0	0	80	13	46
2019	Legal services	54	18	14	3	3	1	6	78	7	63
2019	Administration and operations	53	29	10	5	3	0	1	82	8	1684
2019	Human resources	63	24	6	4	2	0	1	88	6	1014
2019	Financial management	55	29	8	4	3	0	2	85	6	843
2019	Procurement	53	28	12	4	3	0	1	82	7	756
2019	Real property	48	30	12	5	4	0	1	79	9	717
2019	Materiel management	54	28	10	3	3	0	1	83	6	877
2019	Information management	61	21	11	2	3	0	1	83	5	429
2019	Information technology	58	27	8	3	2	1	1	87	5	796
2019	Internal audit	67	20	7	2	1	1	1	90	3	78
2019	Evaluation	64	27	3	1	1	0	3	94	3	62
2019	Data sciences	65	23	7	0	3	0	3	90	3	66
2019	Policy	67	23	5	3	1	0	1	91	4	260
2019	Project management	61	26	8	2	2	1	0	88	4	721
2019	Other services to the public	41	33	15	6	4	0	0	75	10	372
2019	None of the above	45	31	14	6	4	0	1	76	10	1608
2018	Client contact centre	47	31	10	9	2	0	1	79	12	263
2018	Health care practitioners	44	30	16	6	4	0	0	74	11	353
2018	Federal regulators	67	11	16	0	3	0	3	80	3	30
2018	Compliance, inspection and enforcement	50	31	12	3	3	0	1	82	6	242
2018	Communications or public affairs	54	29	8	5	3	0	1	84	8	190
2018	Access to information and privacy	58	27	4	5	3	1	1	87	8	70
2018	Security	56	26	13	3	2	0	0	82	6	205
2018	Science and technology	50	30	12	5	3	0	0	80	8	766
2018	Library services	59	20	15	2	3	0	2	80	5	46
2018	Legal services	33	37	4	2	9	5	11	83	12	54
2018	Administration and operations	55	27	9	5	3	0	1	83	8	1349
2018	Human resources	60	22	10	4	3	0	1	82	7	704
2018	Financial management	53	28	11	5	1	0	1	82	6	688
2018	Procurement	54	27	12	2	3	1	1	83	6	643
2018	Real property	44	32	14	5	4	0	0	76	10	534
2018	Materiel management	53	24	13	6	4	0	0	77	10	736
2018	Information management	54	29	10	4	2	0	1	84	6	349
2018	Information technology	55	28	11	3	2	0	1	83	6	664
2018	Internal audit	58	30	4	4	1	0	2	90	6	63
2018	Evaluation	66	25	6	2	0	0	0	92	2	38
2018	Data sciences	57	35	2	3	2	0	0	93	5	52
2018	Policy	65	28	3	1	2	0	1	94	3	198
2018	Project management	56	30	8	3	2	0	0	86	6	545
2018	Other services to the public	39	30	19	8	2	0	1	70	10	303
2018	None of the above	43	32	13	6	4	0	1	76	10	1335
2017	Client contact centre	48	25	14	5	4	0	4	76	10	337
2017	Health care practitioners	42	33	13	7	4	0	1	76	11	403
2017	Federal regulators	57	18	3	9	0	6	7	86	10	26
2017	Compliance, inspection and enforcement	55	28	9	5	3	0	1	83	8	229
2017	Communications or public affairs	57	28	9	3	2	0	2	86	5	182
2017	Access to information and privacy	45	32	17	0	6	0	0	77	6	66
2017	Security	53	33	11	2	1	0	1	86	3	191
2017	Science and technology	50	30	11	5	3	0	1	81	8	928
2017	Library services	57	26	12	2	2	0	2	84	4	45
2017	Legal services	62	13	10	10	4	0	2	76	14	51
2017	Administration and operations	53	29	9	4	3	0	2	83	7	1687
2017	Human resources	58	27	8	5	1	0	2	86	6	685
2017	Financial management	55	28	9	4	2	0	2	85	6	804
2017	Procurement	54	27	12	4	2	0	1	82	6	771
2017	Real property	45	32	13	5	4	0	1	78	9	669
2017	Materiel management	56	26	10	4	2	0	1	83	7	804
2017	Information management	61	26	7	3	2	0	1	88	5	402
2017	Information technology	53	32	7	3	3	0	1	86	6	826
2017	Internal audit	64	24	4	3	3	0	1	89	6	63
2017	Evaluation	57	24	16	0	2	0	2	82	2	55
2017	Data sciences	47	39	7	3	2	2	0	87	5	58
2017	Policy	63	23	7	2	2	0	2	89	4	204
2017	Project management	59	27	8	4	1	0	1	87	5	597
2017	Other services to the public	41	35	13	8	3	0	1	76	11	344
2017	None of the above	47	32	12	5	3	0	1	80	8	1986

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	61	19	10	3	6	0	2	82	9	368
2020	Health care practitioners	54	19	9	7	11	0	0	73	18	429
2020	Federal regulators	77	8	12	0	2	0	0	85	2	41
2020	Compliance, inspection and enforcement	60	19	9	6	6	0	1	80	11	301
2020	Communications or public affairs	65	19	8	3	3	1	1	86	6	240
2020	Access to information and privacy	69	18	9	2	3	0	0	87	5	95
2020	Security	62	13	8	5	11	1	1	76	16	264
2020	Science and technology	62	18	11	5	4	0	1	80	9	1024
2020	Library services	65	17	11	4	0	2	0	84	4	46
2020	Legal services	68	16	8	0	6	0	2	85	6	50
2020	Administration and operations	66	17	7	4	4	0	1	84	8	1836
2020	Human resources	68	16	6	5	3	1	1	86	8	995
2020	Financial management	64	20	8	4	4	0	1	85	8	983
2020	Procurement	63	20	7	5	4	0	1	84	9	825
2020	Real property	54	21	12	6	6	1	0	76	12	736
2020	Materiel management	65	19	8	4	3	0	0	85	7	889
2020	Information management	69	14	6	6	3	1	1	84	10	440
2020	Information technology	65	17	8	5	4	0	1	83	9	880
2020	Internal audit	67	19	7	1	3	0	2	88	5	87
2020	Evaluation	71	14	7	3	1	0	4	89	4	88
2020	Data sciences	70	16	5	6	2	0	1	87	8	82
2020	Policy	72	14	5	3	4	0	1	88	7	368
2020	Project management	69	15	7	3	4	0	1	86	7	791
2020	Other services to the public	49	22	12	9	7	0	0	71	16	356
2020	None of the above	57	21	9	6	5	1	1	79	11	1501
2019	Client contact centre	56	22	7	7	7	0	1	79	14	340
2019	Health care practitioners	47	26	12	6	9	0	1	74	14	418
2019	Federal regulators	53	27	4	10	6	0	0	80	15	30
2019	Compliance, inspection and enforcement	55	21	11	5	7	0	1	77	12	269
2019	Communications or public affairs	65	17	8	4	4	0	1	83	8	232
2019	Access to information and privacy	64	16	11	6	3	0	0	80	9	92
2019	Security	55	20	8	4	13	0	0	75	17	243
2019	Science and technology	53	22	12	6	5	0	1	76	11	942
2019	Library services	55	29	10	5	0	0	0	85	5	46
2019	Legal services	65	12	9	8	0	1	4	81	9	63
2019	Administration and operations	61	20	10	5	4	0	1	81	9	1686
2019	Human resources	65	15	8	6	4	0	1	81	10	1008
2019	Financial management	58	21	9	5	5	0	1	81	11	839
2019	Procurement	55	24	9	6	5	0	1	80	11	753
2019	Real property	53	21	12	5	7	0	1	75	12	716
2019	Materiel management	58	20	11	6	6	0	0	78	12	870
2019	Information management	63	20	8	5	4	0	1	84	8	429
2019	Information technology	62	20	10	5	3	0	1	82	8	794
2019	Internal audit	68	21	4	4	2	0	1	90	6	78
2019	Evaluation	66	13	4	10	6	0	1	79	17	62
2019	Data sciences	58	13	17	3	7	0	3	73	10	65
2019	Policy	65	20	8	4	3	0	0	85	8	262
2019	Project management	61	18	10	5	5	0	1	80	10	728
2019	Other services to the public	49	24	13	9	5	0	0	73	14	374
2019	None of the above	52	22	13	6	6	1	1	75	12	1605
2018	Client contact centre	54	23	11	8	4	0	1	77	12	261
2018	Health care practitioners	49	24	12	8	8	0	1	73	15	355
2018	Federal regulators	61	18	8	7	3	0	3	82	10	30
2018	Compliance, inspection and enforcement	54	23	12	5	5	0	2	78	10	243
2018	Communications or public affairs	57	21	12	6	4	0	0	79	9	190
2018	Access to information and privacy	59	22	8	1	7	0	3	83	8	70
2018	Security	49	23	13	9	6	0	1	73	15	204
2018	Science and technology	45	28	14	6	6	0	0	73	13	759
2018	Library services	50	24	22	3	2	0	0	73	5	47
2018	Legal services	42	21	7	5	10	0	14	74	18	54
2018	Administration and operations	57	20	12	5	4	0	1	78	10	1343
2018	Human resources	58	18	11	6	6	0	1	77	12	702
2018	Financial management	53	21	12	7	5	0	1	76	12	687
2018	Procurement	53	23	10	6	5	1	1	77	12	640
2018	Real property	44	24	14	8	9	0	0	69	17	530
2018	Materiel management	50	24	11	7	7	0	1	75	15	734
2018	Information management	54	20	13	7	5	0	1	75	12	350
2018	Information technology	54	22	12	6	5	0	1	76	12	661
2018	Internal audit	51	21	15	7	4	0	2	73	12	64
2018	Evaluation	63	23	9	2	2	0	0	86	4	38
2018	Data sciences	40	29	9	15	7	0	0	69	22	53
2018	Policy	59	17	12	4	5	1	1	78	10	198
2018	Project management	56	23	10	6	4	0	1	80	10	542
2018	Other services to the public	43	25	13	11	6	0	1	69	18	303
2018	None of the above	45	24	14	8	8	1	1	70	16	1333
2017	Client contact centre	54	19	10	6	7	0	4	76	14	339
2017	Health care practitioners	55	21	9	7	7	0	1	77	14	402
2017	Federal regulators	61	3	12	0	0	6	18	85	0	26
2017	Compliance, inspection and enforcement	54	23	12	7	4	0	1	77	11	229
2017	Communications or public affairs	59	19	13	4	4	0	1	78	9	182
2017	Access to information and privacy	59	20	11	5	6	0	0	78	11	66
2017	Security	53	26	12	6	3	0	0	79	9	191
2017	Science and technology	54	25	10	6	4	0	1	80	10	927
2017	Library services	63	26	11	0	0	0	0	89	0	44
2017	Legal services	56	23	8	6	2	0	5	84	8	51
2017	Administration and operations	58	21	8	6	5	0	2	81	11	1691
2017	Human resources	60	21	8	6	3	0	1	82	10	683
2017	Financial management	58	19	8	6	7	0	2	79	13	806
2017	Procurement	59	22	8	5	4	0	1	83	10	768
2017	Real property	48	26	11	6	7	0	1	76	13	673
2017	Materiel management	57	22	9	5	5	1	1	80	10	804
2017	Information management	59	22	10	5	3	0	0	81	8	405
2017	Information technology	55	25	9	6	4	0	2	81	10	827
2017	Internal audit	62	16	6	8	6	0	3	80	14	63
2017	Evaluation	60	28	0	6	3	0	4	91	9	56
2017	Data sciences	45	25	10	7	11	2	0	71	18	58
2017	Policy	65	17	8	5	4	0	2	84	9	204
2017	Project management	63	21	7	6	3	0	1	84	9	597
2017	Other services to the public	48	22	13	9	7	0	1	71	16	347
2017	None of the above	50	26	10	7	5	1	1	77	12	1984

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	66	11	3	1	2	0	17	93	4	368
2020	Health care practitioners	60	8	3	2	1	0	25	92	3	429
2020	Federal regulators	68	10	9	0	0	0	13	90	0	41
2020	Compliance, inspection and enforcement	60	12	4	2	1	0	21	91	4	303
2020	Communications or public affairs	57	14	4	2	1	0	22	90	4	242
2020	Access to information and privacy	57	10	5	1	2	0	24	89	4	94
2020	Security	63	13	4	2	2	1	14	90	5	263
2020	Science and technology	62	14	5	2	1	0	17	91	3	1027
2020	Library services	58	4	4	0	0	2	32	94	0	46
2020	Legal services	51	6	2	2	2	0	38	91	6	51
2020	Administration and operations	59	9	5	2	1	0	23	89	5	1843
2020	Human resources	66	8	5	1	1	1	18	91	3	996
2020	Financial management	59	15	4	2	1	0	19	91	3	986
2020	Procurement	60	14	5	2	1	0	17	90	3	825
2020	Real property	56	15	9	3	3	1	14	83	7	734
2020	Materiel management	62	12	4	2	0	0	20	92	3	895
2020	Information management	63	11	3	2	0	1	20	94	3	442
2020	Information technology	61	14	5	1	1	0	18	92	2	882
2020	Internal audit	66	10	5	1	1	0	17	92	3	87
2020	Evaluation	64	6	6	0	1	2	20	91	1	88
2020	Data sciences	73	12	1	0	1	0	13	98	1	84
2020	Policy	64	11	4	1	1	0	19	93	2	368
2020	Project management	64	16	5	1	1	0	13	92	3	790
2020	Other services to the public	62	16	5	2	0	0	15	92	3	357
2020	None of the above	61	12	5	2	1	1	17	89	4	1500
2019	Client contact centre	65	10	4	3	2	0	17	90	6	341
2019	Health care practitioners	52	10	5	2	1	0	30	88	4	415
2019	Federal regulators	66	8	8	3	0	0	14	87	4	30
2019	Compliance, inspection and enforcement	61	11	6	1	0	0	21	92	1	269
2019	Communications or public affairs	60	12	6	1	0	0	21	91	2	231
2019	Access to information and privacy	64	10	3	1	0	0	21	95	1	91
2019	Security	61	14	4	1	3	0	18	90	4	242
2019	Science and technology	55	14	6	1	1	0	21	89	4	941
2019	Library services	40	8	8	15	0	0	30	68	21	45
2019	Legal services	58	4	1	2	3	0	31	91	7	63
2019	Administration and operations	53	12	4	2	1	0	27	90	5	1678
2019	Human resources	61	9	4	1	1	0	24	92	3	1014
2019	Financial management	58	13	5	2	1	0	21	90	3	840
2019	Procurement	57	12	4	3	1	0	23	90	5	750
2019	Real property	57	15	6	3	2	1	17	87	5	717
2019	Materiel management	58	12	6	1	1	0	21	89	4	874
2019	Information management	58	11	6	2	3	0	20	87	6	429
2019	Information technology	61	15	6	2	1	0	16	90	3	792
2019	Internal audit	58	15	5	1	1	0	21	91	3	78
2019	Evaluation	70	13	3	1	0	0	13	95	2	62
2019	Data sciences	64	3	5	1	0	0	28	92	2	66
2019	Policy	56	12	5	1	0	0	26	92	1	259
2019	Project management	59	15	7	1	1	0	16	88	3	718
2019	Other services to the public	55	17	5	2	2	0	19	89	4	371
2019	None of the above	58	13	7	3	1	1	19	87	4	1597
2018	Client contact centre	57	11	6	2	2	0	22	87	5	261
2018	Health care practitioners	48	6	4	3	2	1	36	87	6	355
2018	Federal regulators	51	17	0	0	0	0	32	100	0	29
2018	Compliance, inspection and enforcement	55	14	6	2	1	0	22	89	4	240
2018	Communications or public affairs	55	13	4	4	1	0	23	88	6	187
2018	Access to information and privacy	52	16	1	4	3	0	24	89	9	69
2018	Security	55	11	6	2	1	0	25	88	4	203
2018	Science and technology	50	16	5	2	1	0	26	88	4	762
2018	Library services	45	7	9	0	0	0	38	86	0	46
2018	Legal services	38	10	7	0	0	0	45	87	0	54
2018	Administration and operations	52	11	5	2	1	0	29	89	4	1333
2018	Human resources	52	10	5	2	1	0	29	88	4	701
2018	Financial management	52	12	7	2	1	0	26	87	3	683
2018	Procurement	53	12	7	2	2	0	24	85	6	636
2018	Real property	50	19	8	4	2	0	18	83	7	530
2018	Materiel management	55	12	5	3	1	0	24	88	5	729
2018	Information management	55	12	5	2	1	0	23	88	5	345
2018	Information technology	55	14	6	2	1	0	22	88	5	661
2018	Internal audit	54	14	7	1	1	0	22	87	4	63
2018	Evaluation	53	12	7	0	0	0	27	90	0	38
2018	Data sciences	51	5	0	2	2	0	40	94	6	53
2018	Policy	50	15	5	0	1	0	29	91	2	197
2018	Project management	53	19	7	1	1	0	18	88	3	543
2018	Other services to the public	57	18	4	3	1	0	18	90	4	298
2018	None of the above	51	14	5	2	2	0	26	89	4	1320
2017	Client contact centre	56	12	5	2	1	0	24	89	4	338
2017	Health care practitioners	54	9	4	1	1	0	30	91	4	400
2017	Federal regulators	51	17	0	0	0	7	25	100	0	25
2017	Compliance, inspection and enforcement	54	14	4	4	2	0	23	88	7	229
2017	Communications or public affairs	53	16	5	4	0	0	21	87	6	181
2017	Access to information and privacy	57	12	3	1	3	0	23	90	6	66
2017	Security	60	18	4	0	0	0	18	95	1	190
2017	Science and technology	53	16	6	2	1	0	21	88	4	929
2017	Library services	49	10	5	3	2	0	31	86	7	44
2017	Legal services	55	11	2	2	2	0	28	92	6	51
2017	Administration and operations	53	11	4	2	1	0	28	89	5	1690
2017	Human resources	55	10	6	2	1	0	24	88	4	685
2017	Financial management	55	15	5	2	1	0	23	90	3	807
2017	Procurement	57	14	4	3	1	0	20	90	5	771
2017	Real property	58	15	7	2	3	0	14	86	6	670
2017	Materiel management	57	14	5	1	1	0	22	90	3	801
2017	Information management	57	14	3	2	1	0	22	92	4	403
2017	Information technology	56	16	5	2	1	0	20	90	4	825
2017	Internal audit	58	13	6	0	3	0	21	89	4	63
2017	Evaluation	59	13	2	0	0	0	27	98	0	56
2017	Data sciences	60	11	7	2	2	2	17	88	4	58
2017	Policy	57	11	5	2	1	1	23	90	4	204
2017	Project management	58	16	6	2	1	0	17	90	4	598
2017	Other services to the public	55	16	7	3	1	0	18	87	4	347
2017	None of the above	53	16	5	2	2	0	22	89	5	1982

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	65	24	5	2	1	0	3	92	3	369
2020	Health care practitioners	67	23	5	2	2	0	2	91	4	432
2020	Federal regulators	77	17	2	0	0	0	4	98	0	41
2020	Compliance, inspection and enforcement	57	26	10	4	0	0	3	86	4	305
2020	Communications or public affairs	73	18	2	0	1	1	5	97	1	240
2020	Access to information and privacy	64	22	8	2	0	1	3	90	2	97
2020	Security	73	19	5	1	1	0	1	93	2	264
2020	Science and technology	69	19	6	3	1	0	3	90	4	1029
2020	Library services	68	24	4	0	0	2	2	96	0	46
2020	Legal services	57	21	8	4	0	0	10	87	4	51
2020	Administration and operations	71	17	5	2	1	0	3	91	3	1847
2020	Human resources	78	14	4	1	0	0	2	94	2	1000
2020	Financial management	72	18	5	2	1	0	3	93	3	987
2020	Procurement	65	23	7	3	1	0	1	89	4	828
2020	Real property	55	29	10	3	1	0	2	85	4	736
2020	Materiel management	65	22	8	2	1	0	2	89	3	892
2020	Information management	72	16	5	1	0	0	4	92	2	440
2020	Information technology	67	21	6	2	1	0	3	90	3	888
2020	Internal audit	70	19	6	1	0	0	3	93	1	87
2020	Evaluation	69	16	8	1	2	1	3	89	3	88
2020	Data sciences	80	10	5	1	1	0	3	93	2	84
2020	Policy	73	17	4	2	1	0	3	93	3	370
2020	Project management	66	20	7	3	2	0	2	88	4	791
2020	Other services to the public	60	20	12	3	3	0	1	82	6	359
2020	None of the above	64	22	7	2	1	1	2	89	4	1511
2019	Client contact centre	66	21	7	2	2	0	3	89	4	341
2019	Health care practitioners	65	21	6	2	2	0	4	89	4	416
2019	Federal regulators	53	21	8	10	3	0	4	78	14	30
2019	Compliance, inspection and enforcement	60	23	11	3	1	0	2	85	4	269
2019	Communications or public affairs	76	11	6	2	0	0	5	92	2	231
2019	Access to information and privacy	68	22	4	2	3	0	0	91	5	92
2019	Security	60	22	7	2	5	0	4	86	7	243
2019	Science and technology	66	20	6	1	1	0	5	91	2	938
2019	Library services	68	23	2	0	0	2	4	97	0	46
2019	Legal services	61	14	3	5	2	0	14	88	8	64
2019	Administration and operations	69	18	6	2	1	0	4	91	3	1685
2019	Human resources	76	12	5	1	0	0	5	93	2	1012
2019	Financial management	72	16	5	2	0	0	4	93	2	841
2019	Procurement	66	21	7	2	1	0	3	89	3	754
2019	Real property	62	22	9	3	1	1	2	87	4	716
2019	Materiel management	62	22	9	3	1	0	3	87	4	877
2019	Information management	69	17	6	1	1	0	4	91	3	428
2019	Information technology	67	20	7	2	1	0	2	89	3	798
2019	Internal audit	79	11	1	2	1	0	5	95	4	77
2019	Evaluation	76	14	4	3	0	0	3	93	3	62
2019	Data sciences	76	9	1	0	0	0	13	98	0	66
2019	Policy	75	13	4	2	1	0	4	92	3	262
2019	Project management	66	20	6	3	1	1	3	89	4	720
2019	Other services to the public	61	24	7	3	2	0	2	88	5	373
2019	None of the above	64	21	7	2	1	1	5	90	3	1606
2018	Client contact centre	65	22	6	3	2	0	2	88	5	263
2018	Health care practitioners	63	21	8	3	1	0	4	88	4	353
2018	Federal regulators	53	23	14	0	0	0	10	85	0	30
2018	Compliance, inspection and enforcement	57	23	11	2	3	0	4	83	5	242
2018	Communications or public affairs	67	20	7	1	1	0	4	90	2	189
2018	Access to information and privacy	64	21	7	3	0	0	6	89	3	70
2018	Security	63	20	7	4	1	0	5	88	5	203
2018	Science and technology	64	20	7	3	1	0	6	89	3	763
2018	Library services	59	19	7	2	0	0	13	90	2	47
2018	Legal services	46	21	8	5	1	0	19	82	7	51
2018	Administration and operations	67	18	6	2	1	0	5	91	3	1337
2018	Human resources	67	19	5	1	1	1	6	92	3	703
2018	Financial management	65	19	6	2	0	0	8	92	2	678
2018	Procurement	58	25	8	2	1	1	4	87	4	636
2018	Real property	56	27	9	4	1	0	3	86	5	527
2018	Materiel management	62	19	10	2	2	0	4	85	4	733
2018	Information management	63	22	5	3	0	1	7	91	3	345
2018	Information technology	61	23	7	3	2	0	4	88	5	661
2018	Internal audit	67	15	10	0	1	0	6	88	2	61
2018	Evaluation	61	19	13	2	2	0	3	82	5	38
2018	Data sciences	71	14	5	0	0	0	10	94	0	53
2018	Policy	72	14	8	1	0	0	5	90	2	197
2018	Project management	59	25	9	2	2	1	3	86	4	542
2018	Other services to the public	60	22	10	3	1	0	4	86	4	299
2018	None of the above	61	21	5	3	2	1	7	89	5	1329
2017	Client contact centre	62	20	6	2	1	0	9	91	3	337
2017	Health care practitioners	70	15	6	1	1	0	6	91	3	400
2017	Federal regulators	61	16	5	0	0	6	12	94	0	26
2017	Compliance, inspection and enforcement	63	19	7	5	1	0	4	86	6	227
2017	Communications or public affairs	68	19	6	2	2	0	4	90	4	181
2017	Access to information and privacy	61	23	9	5	0	0	3	86	5	66
2017	Security	66	17	10	0	1	0	6	88	1	187
2017	Science and technology	68	19	5	1	1	1	6	93	2	924
2017	Library services	66	25	7	0	0	0	2	93	0	44
2017	Legal services	57	26	12	1	0	0	4	87	1	51
2017	Administration and operations	66	18	5	3	1	0	7	90	4	1687
2017	Human resources	67	16	7	1	1	1	7	90	3	681
2017	Financial management	70	17	5	1	1	0	6	92	2	797
2017	Procurement	67	19	8	1	1	0	4	90	2	767
2017	Real property	59	23	9	3	2	0	3	85	5	668
2017	Materiel management	62	21	7	3	1	0	5	88	4	800
2017	Information management	67	18	4	2	1	1	7	92	3	399
2017	Information technology	63	22	5	2	2	0	6	90	4	821
2017	Internal audit	69	16	2	3	2	0	9	93	5	63
2017	Evaluation	79	11	2	0	0	0	9	98	0	56
2017	Data sciences	70	18	4	0	2	2	5	94	2	57
2017	Policy	69	18	7	0	1	0	4	91	1	204
2017	Project management	62	20	8	3	2	0	4	86	6	593
2017	Other services to the public	62	21	6	3	3	0	4	87	6	345
2017	None of the above	61	21	7	2	1	0	7	89	4	1973

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	74	12	5	3	3	1	2	89	6	369
2020	Health care practitioners	76	14	4	2	1	0	1	93	3	433
2020	Federal regulators	77	19	2	0	0	0	2	98	0	41
2020	Compliance, inspection and enforcement	75	14	6	3	2	0	1	89	5	305
2020	Communications or public affairs	70	15	6	2	4	0	2	88	6	242
2020	Access to information and privacy	80	10	5	3	1	0	1	91	4	98
2020	Security	73	15	7	3	2	0	1	89	5	263
2020	Science and technology	71	16	6	2	3	1	1	88	5	1026
2020	Library services	72	10	6	4	0	2	6	88	5	46
2020	Legal services	64	13	8	4	4	2	4	83	9	51
2020	Administration and operations	77	12	4	2	3	0	2	91	5	1843
2020	Human resources	74	14	6	2	1	1	1	90	4	1001
2020	Financial management	77	14	3	1	2	0	2	94	3	987
2020	Procurement	76	15	3	2	2	1	1	93	4	827
2020	Real property	68	20	7	3	1	0	1	89	4	739
2020	Materiel management	82	11	3	2	0	0	1	95	2	897
2020	Information management	73	16	5	3	2	1	1	90	5	438
2020	Information technology	73	16	4	2	2	0	2	91	4	890
2020	Internal audit	78	10	7	0	1	0	3	92	1	87
2020	Evaluation	64	20	4	4	6	0	2	85	10	88
2020	Data sciences	65	14	7	10	2	0	1	81	12	84
2020	Policy	77	12	4	2	2	0	2	91	4	368
2020	Project management	79	14	3	1	1	0	2	94	3	794
2020	Other services to the public	69	18	8	1	2	1	0	88	4	360
2020	None of the above	74	15	4	2	2	1	1	91	5	1512
2019	Client contact centre	72	13	7	3	2	1	2	88	5	341
2019	Health care practitioners	79	10	2	3	2	0	3	92	5	420
2019	Federal regulators	75	3	14	0	0	0	7	85	0	30
2019	Compliance, inspection and enforcement	74	14	6	1	1	0	3	92	2	270
2019	Communications or public affairs	68	12	6	3	6	0	4	84	10	232
2019	Access to information and privacy	78	11	3	4	2	0	2	91	6	92
2019	Security	70	14	7	2	5	1	1	86	7	243
2019	Science and technology	70	16	6	2	2	0	2	89	5	942
2019	Library services	80	6	2	2	4	0	5	90	7	46
2019	Legal services	71	15	5	1	1	0	7	92	3	64
2019	Administration and operations	74	13	5	3	2	0	3	90	5	1680
2019	Human resources	77	10	4	3	3	1	2	90	6	1015
2019	Financial management	77	12	3	2	2	0	4	93	3	844
2019	Procurement	76	14	4	2	2	1	1	91	4	757
2019	Real property	68	17	8	2	3	1	2	87	5	717
2019	Materiel management	81	10	4	2	1	0	3	93	3	880
2019	Information management	73	14	5	2	2	0	2	90	5	431
2019	Information technology	77	13	4	2	1	1	2	92	3	799
2019	Internal audit	81	11	4	1	0	0	3	95	1	78
2019	Evaluation	75	19	0	2	2	0	2	96	4	62
2019	Data sciences	77	7	4	4	9	0	0	83	13	65
2019	Policy	77	11	5	2	2	0	3	91	4	261
2019	Project management	79	12	3	3	1	1	1	92	4	724
2019	Other services to the public	67	17	8	2	2	1	3	87	4	375
2019	None of the above	72	15	6	3	2	0	3	89	5	1610
2018	Client contact centre	67	17	7	3	3	0	3	87	6	261
2018	Health care practitioners	74	12	5	2	4	0	3	89	6	356
2018	Federal regulators	78	6	3	0	3	0	10	94	3	30
2018	Compliance, inspection and enforcement	71	16	5	2	3	0	3	90	5	242
2018	Communications or public affairs	69	15	6	5	3	0	2	86	8	189
2018	Access to information and privacy	79	13	3	0	3	0	3	94	3	70
2018	Security	68	17	6	3	2	0	4	88	6	203
2018	Science and technology	69	17	6	2	3	1	3	88	5	763
2018	Library services	65	12	10	0	3	2	8	86	3	47
2018	Legal services	61	12	3	2	2	2	19	92	4	54
2018	Administration and operations	73	12	5	2	2	0	5	90	5	1344
2018	Human resources	72	14	5	3	2	0	3	89	6	704
2018	Financial management	71	15	5	2	1	1	4	91	4	686
2018	Procurement	75	11	4	4	2	1	4	90	6	641
2018	Real property	62	20	8	5	3	1	2	84	8	529
2018	Materiel management	75	11	7	2	1	0	3	89	4	734
2018	Information management	70	15	8	2	2	0	4	88	4	348
2018	Information technology	70	18	6	2	2	0	2	91	4	664
2018	Internal audit	80	7	3	1	1	1	5	94	3	63
2018	Evaluation	71	14	10	2	0	0	3	87	2	36
2018	Data sciences	61	18	3	2	12	0	4	82	14	53
2018	Policy	76	11	5	1	5	0	2	89	6	198
2018	Project management	78	12	4	2	1	0	2	93	3	544
2018	Other services to the public	66	14	7	4	5	0	3	83	9	302
2018	None of the above	67	16	6	3	3	0	4	87	7	1335
2017	Client contact centre	62	16	8	3	3	1	7	85	6	338
2017	Health care practitioners	74	15	2	2	2	0	4	93	4	404
2017	Federal regulators	65	11	0	6	3	6	8	89	11	26
2017	Compliance, inspection and enforcement	70	17	5	2	4	0	1	89	6	229
2017	Communications or public affairs	72	12	4	4	4	0	4	88	8	181
2017	Access to information and privacy	73	14	0	3	4	1	5	92	8	66
2017	Security	73	11	4	3	2	0	6	91	5	191
2017	Science and technology	66	20	6	4	3	0	2	88	7	929
2017	Library services	76	11	4	0	2	0	7	93	2	44
2017	Legal services	70	13	6	4	0	0	7	90	4	51
2017	Administration and operations	69	15	6	3	3	1	4	88	6	1692
2017	Human resources	71	16	5	3	1	0	4	91	4	686
2017	Financial management	73	14	4	2	1	0	5	92	3	808
2017	Procurement	74	15	5	1	1	0	4	92	3	772
2017	Real property	59	21	9	5	3	0	3	83	8	672
2017	Materiel management	73	14	6	1	2	0	3	91	4	803
2017	Information management	72	20	3	1	1	0	3	94	3	403
2017	Information technology	66	21	6	2	2	0	3	90	4	827
2017	Internal audit	62	23	4	2	5	0	4	89	6	63
2017	Evaluation	73	10	3	2	9	0	4	85	11	56
2017	Data sciences	70	21	2	2	0	5	0	96	2	58
2017	Policy	78	13	3	1	1	0	3	95	2	204
2017	Project management	72	16	5	2	2	1	1	90	5	597
2017	Other services to the public	61	19	9	4	4	0	2	82	8	348
2017	None of the above	65	18	7	4	3	1	4	86	7	1982

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	59	24	10	3	2	0	2	85	5	369
2020	Health care practitioners	55	27	11	4	1	0	1	83	6	434
2020	Federal regulators	59	25	16	0	0	0	0	84	0	38
2020	Compliance, inspection and enforcement	52	30	13	3	1	0	1	83	4	304
2020	Communications or public affairs	37	40	16	3	4	0	0	77	7	242
2020	Access to information and privacy	58	21	8	8	4	0	1	80	12	98
2020	Security	57	24	14	3	2	0	0	81	5	263
2020	Science and technology	50	29	13	5	2	0	1	80	7	1025
2020	Library services	52	27	15	2	0	4	0	82	2	46
2020	Legal services	32	37	18	4	6	2	2	72	10	51
2020	Administration and operations	51	28	13	4	3	0	1	80	7	1847
2020	Human resources	50	28	15	4	2	0	1	78	7	999
2020	Financial management	49	28	14	5	2	0	1	78	7	989
2020	Procurement	49	32	11	4	2	0	1	82	6	826
2020	Real property	53	31	9	5	1	0	1	85	6	736
2020	Materiel management	57	25	11	4	2	0	1	83	6	899
2020	Information management	51	29	12	4	2	0	1	82	6	441
2020	Information technology	53	30	10	3	2	0	1	84	5	888
2020	Internal audit	57	25	15	1	1	1	0	83	2	87
2020	Evaluation	46	28	16	7	1	0	2	76	8	88
2020	Data sciences	50	36	12	0	0	1	1	88	0	84
2020	Policy	47	28	16	5	2	0	1	76	7	370
2020	Project management	51	29	13	3	2	0	1	82	5	795
2020	Other services to the public	50	27	15	5	3	0	0	77	8	359
2020	None of the above	54	27	11	3	2	1	1	83	6	1510
2019	Client contact centre	59	22	12	4	2	0	1	82	6	339
2019	Health care practitioners	56	29	10	2	2	0	1	86	4	418
2019	Federal regulators	55	32	3	10	0	0	0	87	10	30
2019	Compliance, inspection and enforcement	58	30	9	1	0	0	2	89	2	269
2019	Communications or public affairs	55	25	13	4	2	0	1	81	6	232
2019	Access to information and privacy	53	28	12	4	1	0	1	82	5	92
2019	Security	57	24	12	4	3	0	1	81	7	243
2019	Science and technology	55	29	11	2	1	0	2	85	3	939
2019	Library services	45	31	18	6	0	0	0	76	6	46
2019	Legal services	40	29	13	6	7	0	6	73	14	64
2019	Administration and operations	54	27	12	4	2	0	1	82	6	1679
2019	Human resources	60	22	11	4	2	0	1	83	6	1012
2019	Financial management	57	25	11	3	1	0	2	84	5	840
2019	Procurement	57	26	10	4	3	0	1	84	7	755
2019	Real property	60	24	9	3	2	1	1	86	4	712
2019	Materiel management	61	22	11	3	1	0	1	85	4	877
2019	Information management	60	25	9	1	3	0	2	86	4	429
2019	Information technology	60	26	9	2	2	0	2	87	4	796
2019	Internal audit	55	29	12	1	1	0	2	86	2	77
2019	Evaluation	58	24	11	1	0	0	5	87	2	61
2019	Data sciences	57	29	7	4	1	0	1	87	5	65
2019	Policy	59	24	12	3	1	0	1	84	4	262
2019	Project management	57	27	9	3	1	1	1	86	5	724
2019	Other services to the public	57	25	11	3	3	0	1	83	6	371
2019	None of the above	57	25	10	3	2	1	2	85	5	1606
2018	Client contact centre	56	23	12	4	2	0	2	82	6	261
2018	Health care practitioners	50	33	11	4	2	0	2	83	6	355
2018	Federal regulators	49	18	26	3	3	0	0	68	6	29
2018	Compliance, inspection and enforcement	51	34	8	3	2	0	1	87	5	240
2018	Communications or public affairs	44	36	12	7	0	0	0	80	8	188
2018	Access to information and privacy	57	28	8	4	3	0	0	85	7	70
2018	Security	51	28	12	5	2	0	1	81	7	205
2018	Science and technology	53	28	12	4	1	0	1	82	6	765
2018	Library services	44	22	22	6	0	0	6	71	6	47
2018	Legal services	37	30	13	3	1	0	16	79	5	53
2018	Administration and operations	54	27	11	4	2	0	2	83	6	1340
2018	Human resources	51	27	13	4	2	0	2	80	7	702
2018	Financial management	51	28	12	4	2	0	3	82	6	687
2018	Procurement	53	24	13	4	2	0	4	80	6	641
2018	Real property	58	28	9	1	1	0	1	88	3	529
2018	Materiel management	56	24	12	4	2	0	2	82	6	736
2018	Information management	51	30	10	5	2	0	3	83	7	349
2018	Information technology	52	28	12	4	1	0	2	82	5	663
2018	Internal audit	47	32	12	4	1	0	3	82	6	63
2018	Evaluation	50	27	21	0	2	0	0	77	2	37
2018	Data sciences	45	42	11	2	0	0	0	88	2	52
2018	Policy	52	28	10	7	2	0	0	81	9	197
2018	Project management	54	30	12	2	1	0	1	85	3	544
2018	Other services to the public	51	26	15	4	2	0	2	79	6	296
2018	None of the above	54	27	10	4	2	1	3	84	6	1326
2017	Client contact centre	57	24	8	3	2	1	5	86	6	338
2017	Health care practitioners	53	32	10	2	1	0	3	87	4	403
2017	Federal regulators	51	28	12	0	0	6	3	87	0	26
2017	Compliance, inspection and enforcement	55	27	12	3	1	0	1	83	5	228
2017	Communications or public affairs	50	28	13	7	1	1	1	79	8	180
2017	Access to information and privacy	53	22	9	8	6	0	2	76	14	65
2017	Security	58	25	9	3	3	0	3	85	6	190
2017	Science and technology	52	29	12	4	2	0	1	83	5	931
2017	Library services	45	25	21	7	0	0	2	72	7	44
2017	Legal services	49	40	2	2	6	0	1	90	8	50
2017	Administration and operations	50	29	13	4	2	0	2	81	6	1686
2017	Human resources	51	29	12	4	2	0	2	82	6	682
2017	Financial management	52	26	12	4	2	0	3	81	7	807
2017	Procurement	54	29	10	3	2	0	2	85	5	771
2017	Real property	57	30	8	3	2	0	1	88	4	673
2017	Materiel management	53	31	10	2	2	0	2	86	5	801
2017	Information management	54	27	10	4	2	0	2	83	7	401
2017	Information technology	51	29	12	3	2	0	3	83	5	824
2017	Internal audit	54	25	7	7	2	2	3	83	9	63
2017	Evaluation	60	16	15	4	2	0	4	78	6	56
2017	Data sciences	47	30	17	2	0	0	5	80	2	58
2017	Policy	54	31	10	2	1	0	0	86	4	204
2017	Project management	58	25	10	3	2	0	1	84	6	596
2017	Other services to the public	53	30	11	4	1	0	1	84	5	343
2017	None of the above	57	27	8	3	1	1	2	87	5	1977

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	30	38	23	6	4	0	0	68	10	365
2020	Health care practitioners	23	41	22	9	5	0	0	64	14	433
2020	Federal regulators	12	40	39	6	2	0	0	53	9	40
2020	Compliance, inspection and enforcement	25	40	23	8	4	0	0	65	12	305
2020	Communications or public affairs	22	47	21	7	3	0	0	70	10	241
2020	Access to information and privacy	27	39	21	8	4	0	1	67	12	97
2020	Security	23	41	21	8	6	0	0	64	15	264
2020	Science and technology	18	42	25	11	4	0	0	60	14	1029
2020	Library services	29	38	28	2	0	2	0	69	2	47
2020	Legal services	25	49	20	2	2	0	2	76	4	51
2020	Administration and operations	29	39	21	7	4	0	0	68	11	1855
2020	Human resources	29	41	21	6	3	0	0	70	9	1003
2020	Financial management	29	42	20	5	3	1	0	72	8	990
2020	Procurement	26	42	21	8	3	0	0	68	11	826
2020	Real property	23	38	26	9	5	0	0	60	14	738
2020	Materiel management	27	42	19	8	4	0	0	69	11	897
2020	Information management	24	43	22	7	3	0	0	67	11	441
2020	Information technology	23	43	24	7	3	0	0	66	10	888
2020	Internal audit	23	44	24	8	1	0	0	67	9	86
2020	Evaluation	22	55	19	1	2	0	1	78	3	87
2020	Data sciences	20	43	33	3	0	0	0	64	3	83
2020	Policy	26	41	20	8	3	0	1	68	12	370
2020	Project management	26	44	20	6	3	0	0	71	9	792
2020	Other services to the public	21	38	26	9	6	0	0	60	15	362
2020	None of the above	24	39	24	8	5	0	0	63	14	1514

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	21	34	31	9	5	0	0	55	14	369
2020	Health care practitioners	16	30	33	15	6	0	0	46	21	432
2020	Federal regulators	17	41	29	13	0	0	0	58	13	39
2020	Compliance, inspection and enforcement	17	38	32	9	5	0	0	54	14	304
2020	Communications or public affairs	8	39	35	15	4	0	0	47	19	242
2020	Access to information and privacy	21	25	33	14	6	1	0	46	20	97
2020	Security	16	37	25	14	8	0	0	53	22	265
2020	Science and technology	13	32	36	14	5	0	0	45	19	1030
2020	Library services	26	29	33	6	4	2	0	56	10	46
2020	Legal services	16	40	38	2	2	0	2	57	4	51
2020	Administration and operations	21	35	29	11	4	0	0	56	15	1855
2020	Human resources	18	32	32	15	4	0	0	50	18	997
2020	Financial management	19	35	31	10	4	0	0	54	15	987
2020	Procurement	15	35	33	12	6	0	0	50	17	828
2020	Real property	16	31	33	14	5	0	0	47	19	739
2020	Materiel management	21	35	30	11	3	0	0	56	14	894
2020	Information management	19	36	29	12	4	0	0	55	16	442
2020	Information technology	16	35	32	11	5	0	0	52	17	890
2020	Internal audit	17	30	34	11	6	0	2	48	17	87
2020	Evaluation	14	41	36	7	3	0	0	55	9	88
2020	Data sciences	16	51	20	10	3	0	0	67	12	83
2020	Policy	14	35	31	16	5	0	0	49	20	368
2020	Project management	16	37	30	11	5	0	0	53	16	793
2020	Other services to the public	18	31	31	14	6	0	0	49	20	362
2020	None of the above	19	35	31	11	4	0	0	54	15	1509
2019	Client contact centre	18	36	33	9	3	0	0	55	12	343
2019	Health care practitioners	17	31	33	13	6	0	0	49	19	420
2019	Federal regulators	17	38	24	18	3	0	0	55	21	30
2019	Compliance, inspection and enforcement	16	38	30	11	5	0	0	54	15	271
2019	Communications or public affairs	17	40	32	6	5	0	0	57	11	233
2019	Access to information and privacy	25	33	18	20	3	0	1	59	24	93
2019	Security	14	38	28	10	11	0	0	52	20	244
2019	Science and technology	17	33	33	13	4	0	0	51	16	952
2019	Library services	18	35	26	21	0	0	0	53	21	46
2019	Legal services	20	36	31	11	1	0	1	56	12	64
2019	Administration and operations	22	36	29	9	3	0	0	59	12	1695
2019	Human resources	18	34	31	12	4	0	0	53	16	1021
2019	Financial management	24	33	32	9	2	0	0	57	11	846
2019	Procurement	19	36	32	10	3	0	0	55	13	759
2019	Real property	20	32	30	14	4	0	0	52	19	721
2019	Materiel management	22	36	26	11	4	1	0	59	15	884
2019	Information management	21	41	24	10	3	0	0	63	13	432
2019	Information technology	19	34	30	13	3	0	0	53	16	801
2019	Internal audit	26	41	22	7	3	0	0	67	10	78
2019	Evaluation	31	32	27	5	5	0	0	63	11	64
2019	Data sciences	18	32	29	19	3	0	0	50	22	66
2019	Policy	14	35	32	13	6	0	1	49	19	262
2019	Project management	19	33	32	12	4	0	0	52	16	733
2019	Other services to the public	25	32	29	11	3	0	0	57	14	376
2019	None of the above	23	33	29	9	5	0	0	56	14	1621
2018	Client contact centre	21	33	34	6	5	0	0	55	11	265
2018	Health care practitioners	15	33	34	13	5	0	0	48	18	360
2018	Federal regulators	19	38	25	8	9	0	0	57	18	30
2018	Compliance, inspection and enforcement	18	33	35	11	3	1	0	51	14	243
2018	Communications or public affairs	11	36	34	15	4	0	0	47	19	193
2018	Access to information and privacy	12	35	33	12	8	0	0	47	20	72
2018	Security	17	34	35	12	2	0	0	51	15	205
2018	Science and technology	12	34	37	13	5	1	0	45	18	775
2018	Library services	17	23	47	10	2	0	0	41	12	48
2018	Legal services	18	30	35	14	2	2	0	49	16	54
2018	Administration and operations	23	31	30	11	4	0	0	54	16	1343
2018	Human resources	14	28	37	16	6	0	0	41	22	709
2018	Financial management	19	31	35	12	3	0	0	50	15	692
2018	Procurement	15	35	36	10	4	0	0	50	14	647
2018	Real property	14	37	30	12	8	0	0	50	20	536
2018	Materiel management	22	31	31	11	4	0	0	54	15	743
2018	Information management	22	33	30	12	3	0	0	55	15	351
2018	Information technology	19	32	32	12	5	0	0	51	17	660
2018	Internal audit	19	34	38	5	1	0	2	54	7	65
2018	Evaluation	30	28	36	7	0	0	0	58	7	40
2018	Data sciences	15	32	34	11	7	0	0	47	19	54
2018	Policy	13	25	41	13	7	0	1	38	20	196
2018	Project management	14	34	31	15	5	0	0	49	20	544
2018	Other services to the public	20	35	29	13	3	0	0	55	15	308
2018	None of the above	20	32	29	13	6	0	0	52	18	1343
2017	Client contact centre	16	28	36	13	4	1	2	46	17	340
2017	Health care practitioners	13	34	36	13	3	0	0	47	17	404
2017	Federal regulators	25	35	28	5	6	0	0	61	12	26
2017	Compliance, inspection and enforcement	17	29	35	12	6	0	0	47	18	229
2017	Communications or public affairs	9	36	34	16	4	0	0	46	20	182
2017	Access to information and privacy	17	19	39	8	17	0	0	36	25	66
2017	Security	24	30	30	11	4	0	1	54	15	191
2017	Science and technology	10	31	37	15	7	0	0	41	22	934
2017	Library services	19	30	30	16	5	0	0	49	21	45
2017	Legal services	25	40	19	11	4	2	0	66	15	51
2017	Administration and operations	19	30	33	11	6	0	0	50	17	1696
2017	Human resources	11	27	40	16	6	0	0	38	21	684
2017	Financial management	14	33	34	12	6	0	0	47	18	808
2017	Procurement	16	29	40	11	5	0	0	44	16	772
2017	Real property	15	29	35	13	7	1	0	44	20	673
2017	Materiel management	19	33	32	12	4	0	0	52	16	808
2017	Information management	15	35	34	11	5	0	0	50	15	404
2017	Information technology	12	33	36	13	5	0	1	46	18	827
2017	Internal audit	18	36	34	6	6	0	0	54	12	63
2017	Evaluation	19	34	36	8	2	0	0	53	11	56
2017	Data sciences	10	25	43	20	2	0	0	35	21	58
2017	Policy	13	35	32	13	6	0	0	48	20	204
2017	Project management	11	34	37	12	6	0	0	45	18	598
2017	Other services to the public	18	29	35	13	4	0	1	48	17	349
2017	None of the above	19	32	33	10	4	1	0	52	14	1993

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	7	15	39	24	14	1	0	39	22	366
2020	Health care practitioners	18	24	29	21	8	0	0	29	42	428
2020	Federal regulators	13	6	47	19	15	0	0	34	19	41
2020	Compliance, inspection and enforcement	7	19	35	28	11	0	0	39	26	301
2020	Communications or public affairs	8	25	39	21	7	0	0	28	33	241
2020	Access to information and privacy	13	19	35	15	18	0	0	33	32	99
2020	Security	15	21	32	21	11	0	0	32	36	262
2020	Science and technology	9	18	38	24	10	0	0	34	28	1025
2020	Library services	6	11	33	29	19	2	0	49	18	46
2020	Legal services	10	6	45	18	20	0	2	38	16	51
2020	Administration and operations	10	18	34	24	13	0	0	37	28	1848
2020	Human resources	13	20	35	22	10	0	0	32	33	999
2020	Financial management	10	19	36	24	11	0	0	35	29	985
2020	Procurement	11	19	36	24	10	0	0	34	30	825
2020	Real property	10	18	37	25	10	0	0	35	28	736
2020	Materiel management	8	17	32	27	15	0	0	42	26	896
2020	Information management	10	18	33	28	11	0	0	39	28	443
2020	Information technology	9	20	37	23	11	0	0	33	29	886
2020	Internal audit	10	14	37	21	17	0	0	39	24	86
2020	Evaluation	5	14	45	26	10	0	0	36	19	87
2020	Data sciences	6	16	42	27	10	0	0	37	22	84
2020	Policy	12	20	39	23	6	0	0	29	32	369
2020	Project management	10	17	38	24	10	0	0	35	27	790
2020	Other services to the public	12	16	31	26	15	0	0	40	28	360
2020	None of the above	10	18	34	23	15	0	0	38	28	1502
2019	Client contact centre	7	17	39	24	12	0	0	37	24	336
2019	Health care practitioners	11	23	40	18	9	0	0	26	34	412
2019	Federal regulators	9	25	45	12	8	0	0	20	34	29
2019	Compliance, inspection and enforcement	10	14	34	30	11	0	0	42	24	270
2019	Communications or public affairs	8	10	43	23	15	0	0	38	18	229
2019	Access to information and privacy	14	19	27	22	18	0	0	40	33	91
2019	Security	18	12	33	26	11	0	0	37	30	239
2019	Science and technology	8	17	35	26	14	0	0	40	25	940
2019	Library services	14	12	41	18	15	0	0	33	26	46
2019	Legal services	12	13	27	28	19	0	1	47	26	65
2019	Administration and operations	8	16	38	24	14	0	0	38	24	1663
2019	Human resources	10	19	35	22	13	1	0	36	29	1011
2019	Financial management	8	16	37	26	13	0	0	39	24	833
2019	Procurement	8	16	39	26	11	0	0	37	24	751
2019	Real property	9	17	35	24	15	0	0	39	26	707
2019	Materiel management	9	16	31	30	15	0	0	45	25	867
2019	Information management	8	15	37	28	12	0	0	40	23	424
2019	Information technology	9	19	33	27	13	0	0	39	28	800
2019	Internal audit	8	9	34	32	17	0	0	49	17	76
2019	Evaluation	6	11	41	27	15	0	0	42	17	62
2019	Data sciences	11	21	33	27	9	0	0	35	31	65
2019	Policy	10	22	35	24	8	0	1	33	32	262
2019	Project management	9	16	35	29	10	0	0	39	26	725
2019	Other services to the public	10	16	37	24	13	0	0	37	26	369
2019	None of the above	10	15	33	26	16	0	0	42	25	1596
2018	Client contact centre	6	22	29	28	15	0	0	44	28	264
2018	Health care practitioners	12	23	34	24	7	0	0	31	35	356
2018	Federal regulators	3	14	44	32	7	0	0	39	17	27
2018	Compliance, inspection and enforcement	10	14	36	24	16	1	0	41	23	243
2018	Communications or public affairs	9	26	36	22	7	0	0	30	34	189
2018	Access to information and privacy	11	23	35	21	11	0	0	32	34	71
2018	Security	6	19	34	25	15	1	0	40	25	202
2018	Science and technology	9	19	34	25	13	0	0	38	28	761
2018	Library services	7	11	49	20	12	0	0	32	19	45
2018	Legal services	7	14	42	18	18	0	2	36	21	54
2018	Administration and operations	10	18	35	22	15	0	0	37	28	1336
2018	Human resources	12	23	33	22	9	0	1	31	35	702
2018	Financial management	11	19	36	23	10	0	1	33	30	682
2018	Procurement	9	16	36	28	10	0	0	38	25	639
2018	Real property	10	15	37	23	14	0	1	37	26	523
2018	Materiel management	8	14	34	27	18	0	0	44	22	733
2018	Information management	9	16	32	29	13	1	1	42	25	337
2018	Information technology	10	19	33	25	13	0	0	39	29	650
2018	Internal audit	3	17	35	37	8	0	0	45	20	63
2018	Evaluation	2	9	34	36	19	0	0	55	11	39
2018	Data sciences	4	14	41	29	11	0	0	41	19	54
2018	Policy	6	23	43	17	10	0	0	27	30	193
2018	Project management	10	19	34	26	11	0	0	37	29	535
2018	Other services to the public	7	17	34	23	19	0	0	41	25	302
2018	None of the above	10	16	34	24	16	0	1	40	26	1327
2017	Client contact centre	7	18	36	24	13	0	2	37	26	336
2017	Health care practitioners	8	25	41	20	6	0	0	26	33	403
2017	Federal regulators	0	12	51	27	10	0	0	38	12	26
2017	Compliance, inspection and enforcement	9	15	36	23	14	0	2	38	25	228
2017	Communications or public affairs	5	18	42	24	11	0	1	35	23	181
2017	Access to information and privacy	17	20	30	23	11	0	0	33	37	66
2017	Security	10	15	30	26	17	1	2	44	25	189
2017	Science and technology	7	21	39	23	10	0	0	33	28	929
2017	Library services	13	22	35	22	8	0	0	31	35	44
2017	Legal services	6	17	46	20	10	0	2	30	23	51
2017	Administration and operations	9	17	39	22	13	0	1	35	26	1688
2017	Human resources	10	20	42	20	7	0	1	27	31	681
2017	Financial management	12	20	36	23	10	0	0	33	31	803
2017	Procurement	7	20	35	27	11	0	0	38	27	768
2017	Real property	8	18	37	23	13	0	1	37	26	673
2017	Materiel management	7	17	36	24	15	0	0	39	24	799
2017	Information management	6	19	37	26	11	0	1	37	26	405
2017	Information technology	7	19	40	21	13	0	1	34	26	824
2017	Internal audit	6	12	42	30	10	0	0	40	18	63
2017	Evaluation	3	16	39	26	16	0	0	42	19	56
2017	Data sciences	5	14	36	34	10	0	0	44	19	58
2017	Policy	7	16	43	26	8	0	0	34	22	204
2017	Project management	8	17	40	25	9	0	1	34	25	594
2017	Other services to the public	7	15	37	27	13	0	1	40	22	344
2017	None of the above	6	16	38	24	16	1	1	40	22	1970

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	38	22	3	1	1	0	73	5	370
2020	Health care practitioners	29	36	15	11	8	1	0	66	19	431
2020	Federal regulators	33	50	6	2	9	0	0	83	10	41
2020	Compliance, inspection and enforcement	33	38	19	6	3	1	0	72	10	303
2020	Communications or public affairs	42	42	9	4	2	0	0	85	6	242
2020	Access to information and privacy	44	36	15	1	4	1	0	80	5	98
2020	Security	40	35	12	8	3	1	0	76	12	265
2020	Science and technology	31	44	16	6	2	1	0	76	8	1028
2020	Library services	41	39	7	6	4	2	0	82	10	46
2020	Legal services	52	31	6	6	2	4	0	86	8	51
2020	Administration and operations	43	35	11	6	3	1	0	79	9	1851
2020	Human resources	45	39	10	4	2	1	0	84	6	999
2020	Financial management	44	36	10	6	2	2	0	81	8	989
2020	Procurement	37	42	13	5	2	1	0	79	8	828
2020	Real property	25	37	23	9	5	1	0	63	14	737
2020	Materiel management	34	40	15	6	4	1	0	74	10	897
2020	Information management	36	42	12	6	3	2	0	79	9	444
2020	Information technology	37	43	13	4	2	2	0	81	6	890
2020	Internal audit	59	33	7	0	1	0	0	92	1	87
2020	Evaluation	37	47	8	5	0	3	0	87	5	87
2020	Data sciences	39	42	8	9	1	2	0	82	10	84
2020	Policy	38	43	13	4	2	1	0	82	6	370
2020	Project management	39	42	11	5	2	1	0	82	7	788
2020	Other services to the public	25	37	20	11	7	1	0	62	17	359
2020	None of the above	29	36	21	9	4	2	0	66	13	1513
2019	Client contact centre	27	43	17	8	3	2	0	71	11	343
2019	Health care practitioners	33	36	16	9	5	1	0	70	14	418
2019	Federal regulators	39	31	17	6	7	0	0	70	14	30
2019	Compliance, inspection and enforcement	25	40	18	9	5	3	0	66	15	268
2019	Communications or public affairs	31	41	15	4	3	5	0	77	8	232
2019	Access to information and privacy	29	41	11	11	5	3	0	72	17	93
2019	Security	29	36	15	7	10	2	0	67	17	242
2019	Science and technology	24	43	19	8	4	2	0	69	12	945
2019	Library services	43	43	15	0	0	0	0	85	0	46
2019	Legal services	36	41	18	3	1	0	1	78	4	64
2019	Administration and operations	35	35	16	8	4	2	0	71	12	1691
2019	Human resources	37	40	12	6	3	2	0	79	9	1022
2019	Financial management	29	42	15	8	3	2	0	73	11	842
2019	Procurement	27	40	20	6	4	2	0	69	11	758
2019	Real property	19	39	24	10	7	1	0	58	18	718
2019	Materiel management	28	39	19	8	4	2	0	69	12	881
2019	Information management	31	36	19	8	2	4	0	70	10	433
2019	Information technology	31	41	19	5	2	2	0	74	7	802
2019	Internal audit	44	38	11	4	2	0	0	82	7	77
2019	Evaluation	32	44	7	4	4	9	0	84	8	64
2019	Data sciences	25	35	22	14	3	1	0	61	17	66
2019	Policy	26	46	15	9	2	2	0	73	11	263
2019	Project management	31	41	14	8	4	1	0	73	12	727
2019	Other services to the public	24	34	22	11	8	1	0	59	19	376
2019	None of the above	20	38	21	11	6	3	0	61	18	1613
2018	Client contact centre	25	42	18	10	4	0	1	68	14	261
2018	Health care practitioners	25	36	17	15	6	1	0	61	22	360
2018	Federal regulators	38	37	10	5	9	0	0	76	14	30
2018	Compliance, inspection and enforcement	25	39	18	9	6	3	0	66	15	243
2018	Communications or public affairs	37	44	9	5	2	2	0	84	7	192
2018	Access to information and privacy	34	33	17	11	1	4	0	70	13	71
2018	Security	26	42	17	7	6	1	0	69	14	205
2018	Science and technology	26	41	17	10	3	3	0	69	14	771
2018	Library services	20	44	19	9	0	7	0	69	10	48
2018	Legal services	35	38	3	9	9	5	2	78	19	54
2018	Administration and operations	34	35	16	9	4	2	0	70	13	1341
2018	Human resources	38	40	11	6	3	2	0	79	10	704
2018	Financial management	32	39	16	8	3	2	0	73	11	685
2018	Procurement	25	43	21	6	4	2	0	69	10	645
2018	Real property	15	38	25	10	9	3	0	55	19	529
2018	Materiel management	24	38	21	9	5	2	0	64	14	739
2018	Information management	36	35	17	4	5	3	0	73	9	345
2018	Information technology	27	42	18	7	3	3	0	71	10	658
2018	Internal audit	38	41	17	3	1	0	0	79	4	65
2018	Evaluation	36	43	16	6	0	0	0	78	6	40
2018	Data sciences	25	40	14	11	7	4	0	68	18	54
2018	Policy	32	40	17	8	1	1	0	73	9	194
2018	Project management	25	42	22	6	3	3	0	68	10	544
2018	Other services to the public	26	40	14	10	8	2	0	68	18	305
2018	None of the above	20	36	22	11	8	2	0	57	20	1341
2017	Client contact centre	21	41	22	8	3	4	0	65	12	337
2017	Health care practitioners	28	35	16	13	6	2	0	64	19	401
2017	Federal regulators	26	39	22	5	0	7	0	70	6	26
2017	Compliance, inspection and enforcement	21	40	19	9	8	3	0	62	18	228
2017	Communications or public affairs	34	44	10	8	2	3	0	79	10	180
2017	Access to information and privacy	21	40	18	8	11	3	0	62	19	66
2017	Security	27	36	20	5	9	2	1	64	15	190
2017	Science and technology	20	42	20	8	5	4	0	65	14	934
2017	Library services	32	39	11	12	2	4	0	74	14	45
2017	Legal services	35	42	14	8	0	0	2	78	8	51
2017	Administration and operations	27	38	17	8	6	3	0	68	15	1689
2017	Human resources	30	47	11	6	3	2	0	79	10	684
2017	Financial management	28	40	18	6	5	3	0	70	12	805
2017	Procurement	26	42	19	6	4	2	0	70	11	771
2017	Real property	16	36	21	12	10	4	0	55	23	671
2017	Materiel management	25	38	20	6	7	3	1	66	13	805
2017	Information management	26	36	19	7	5	6	1	67	13	405
2017	Information technology	23	40	17	10	5	4	1	66	16	825
2017	Internal audit	19	48	13	11	6	3	0	69	17	63
2017	Evaluation	36	40	6	8	7	4	0	79	15	56
2017	Data sciences	21	38	22	10	4	5	0	61	15	58
2017	Policy	33	44	10	8	2	3	0	80	11	204
2017	Project management	24	40	19	10	5	2	0	65	16	594
2017	Other services to the public	19	35	19	13	9	4	1	57	24	345
2017	None of the above	20	34	22	12	8	4	1	57	21	1985

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	34	18	8	3	2	69	12	370
2020	Health care practitioners	26	31	13	15	13	2	58	29	434
2020	Federal regulators	31	45	7	8	9	0	77	17	41
2020	Compliance, inspection and enforcement	33	26	21	14	4	2	61	18	304
2020	Communications or public affairs	36	38	11	11	3	2	75	14	240
2020	Access to information and privacy	39	38	10	8	3	2	79	11	98
2020	Security	35	34	12	9	7	2	71	17	264
2020	Science and technology	29	34	20	9	5	2	65	15	1023
2020	Library services	34	25	17	16	4	4	62	21	47
2020	Legal services	57	21	10	4	6	2	80	10	51
2020	Administration and operations	41	33	11	8	5	2	75	13	1849
2020	Human resources	38	34	13	9	4	1	73	13	997
2020	Financial management	40	33	12	9	4	2	74	13	985
2020	Procurement	35	36	16	8	4	2	71	12	823
2020	Real property	24	33	20	13	9	2	58	22	737
2020	Materiel management	34	32	16	9	6	3	68	15	896
2020	Information management	33	36	16	8	4	4	72	12	442
2020	Information technology	33	38	15	8	3	2	73	12	887
2020	Internal audit	40	40	11	7	2	0	80	9	87
2020	Evaluation	34	34	16	10	2	4	71	12	88
2020	Data sciences	38	36	8	14	2	2	76	16	84
2020	Policy	36	37	14	8	3	1	74	12	369
2020	Project management	39	35	15	5	4	2	75	10	792
2020	Other services to the public	25	29	19	15	11	1	55	26	360
2020	None of the above	27	29	20	12	10	3	57	22	1509

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	35	34	14	9	6	2	0	70	15	369
2020	Health care practitioners	31	27	10	14	17	0	0	59	31	432
2020	Federal regulators	30	47	9	2	13	0	0	77	14	41
2020	Compliance, inspection and enforcement	33	29	15	13	8	2	0	63	22	302
2020	Communications or public affairs	44	32	9	9	5	1	0	77	14	240
2020	Access to information and privacy	39	36	5	12	5	3	0	77	17	99
2020	Security	39	27	12	9	11	1	0	67	21	263
2020	Science and technology	33	30	15	13	8	1	1	63	21	1027
2020	Library services	44	12	12	14	12	4	2	60	27	46
2020	Legal services	45	31	10	2	12	0	0	76	14	51
2020	Administration and operations	45	26	10	10	8	1	1	72	18	1847
2020	Human resources	45	29	9	9	6	1	0	75	16	997
2020	Financial management	39	29	11	11	9	1	0	69	20	986
2020	Procurement	36	31	14	10	8	1	0	68	18	827
2020	Real property	31	27	16	13	12	1	0	59	25	737
2020	Materiel management	35	29	14	15	8	1	0	64	22	899
2020	Information management	37	30	15	10	7	1	1	68	17	443
2020	Information technology	38	28	16	9	7	1	1	68	16	889
2020	Internal audit	48	31	11	6	3	0	0	79	9	87
2020	Evaluation	41	29	14	11	5	0	0	71	16	88
2020	Data sciences	43	27	14	9	6	1	0	71	15	84
2020	Policy	48	28	9	7	7	1	1	77	14	370
2020	Project management	43	27	12	9	7	1	0	71	17	793
2020	Other services to the public	29	26	16	13	15	1	0	55	28	359
2020	None of the above	31	28	15	13	12	1	1	60	25	1510

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	38	32	17	5	4	3	1	73	10	366
2020	Health care practitioners	39	26	15	7	10	2	0	67	18	429
2020	Federal regulators	52	28	9	4	7	0	0	80	11	38
2020	Compliance, inspection and enforcement	37	32	17	6	4	3	1	72	11	303
2020	Communications or public affairs	57	30	7	3	2	0	1	88	5	241
2020	Access to information and privacy	43	36	10	6	1	3	1	82	7	97
2020	Security	47	28	9	5	5	5	0	80	11	261
2020	Science and technology	43	31	15	4	4	2	1	76	9	1019
2020	Library services	51	11	18	12	4	4	0	65	16	47
2020	Legal services	59	13	12	0	6	10	0	80	7	51
2020	Administration and operations	53	25	11	4	4	3	1	80	9	1838
2020	Human resources	54	27	10	4	3	2	1	83	7	993
2020	Financial management	48	25	13	5	4	3	1	77	10	985
2020	Procurement	45	31	14	3	5	2	1	78	8	825
2020	Real property	38	28	20	6	5	3	1	68	12	735
2020	Materiel management	42	29	16	5	4	3	1	74	9	895
2020	Information management	45	30	12	5	4	3	2	78	9	437
2020	Information technology	46	29	15	4	2	3	0	78	7	884
2020	Internal audit	60	29	6	1	4	0	0	90	5	85
2020	Evaluation	48	32	12	2	1	5	0	84	3	88
2020	Data sciences	60	19	14	1	3	3	0	81	4	83
2020	Policy	58	25	7	4	2	2	1	86	6	368
2020	Project management	54	25	10	4	3	3	1	83	7	789
2020	Other services to the public	37	25	18	8	9	3	1	64	18	360
2020	None of the above	37	27	18	7	5	4	1	68	13	1498

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	32	36	18	6	7	1	0	69	13	366
2020	Health care practitioners	26	29	16	14	15	0	0	55	29	432
2020	Federal regulators	42	33	11	6	9	0	0	75	15	41
2020	Compliance, inspection and enforcement	30	34	16	11	9	1	0	64	20	304
2020	Communications or public affairs	30	38	19	8	5	0	0	68	13	241
2020	Access to information and privacy	39	35	11	9	5	2	0	75	14	99
2020	Security	36	27	14	9	11	2	0	65	21	263
2020	Science and technology	26	36	19	12	6	1	0	63	18	1028
2020	Library services	35	27	18	12	4	4	0	64	16	47
2020	Legal services	59	25	6	4	6	0	0	84	10	51
2020	Administration and operations	39	31	15	8	6	1	0	71	14	1849
2020	Human resources	37	34	14	9	4	1	0	72	14	1001
2020	Financial management	38	32	14	9	6	2	0	71	15	989
2020	Procurement	34	33	18	8	5	2	0	68	13	828
2020	Real property	24	34	20	12	9	1	0	59	21	737
2020	Materiel management	31	36	15	11	6	1	0	68	17	898
2020	Information management	35	33	14	9	5	2	1	71	15	443
2020	Information technology	32	36	17	9	4	1	0	69	13	889
2020	Internal audit	38	40	10	8	2	1	0	79	10	87
2020	Evaluation	38	42	12	5	0	2	0	82	5	87
2020	Data sciences	41	30	13	7	9	0	0	71	16	84
2020	Policy	41	33	12	9	4	1	0	75	13	370
2020	Project management	38	33	14	9	4	1	0	72	13	794
2020	Other services to the public	24	30	18	15	13	0	0	54	28	359
2020	None of the above	26	31	19	13	9	2	0	58	22	1512
2019	Client contact centre	20	40	21	12	6	1	0	60	19	343
2019	Health care practitioners	22	33	17	17	10	0	0	55	28	420
2019	Federal regulators	29	36	22	3	10	0	0	66	13	30
2019	Compliance, inspection and enforcement	22	34	19	14	8	2	0	58	23	270
2019	Communications or public affairs	27	37	19	10	5	3	0	65	16	231
2019	Access to information and privacy	25	31	20	14	8	2	0	57	23	92
2019	Security	24	35	17	6	18	0	0	59	24	241
2019	Science and technology	17	41	20	12	9	1	0	58	21	951
2019	Library services	31	43	14	10	2	0	0	74	12	46
2019	Legal services	35	36	17	6	5	0	1	72	12	65
2019	Administration and operations	30	36	16	11	7	1	0	66	17	1692
2019	Human resources	29	38	14	11	7	2	0	68	18	1023
2019	Financial management	25	40	17	10	6	2	0	67	16	846
2019	Procurement	23	37	21	10	7	1	0	61	17	756
2019	Real property	18	36	21	14	11	1	0	54	25	719
2019	Materiel management	26	35	18	11	8	2	0	62	20	878
2019	Information management	29	35	19	10	6	2	0	65	16	434
2019	Information technology	25	38	18	11	6	2	0	64	17	800
2019	Internal audit	32	38	16	10	5	0	0	70	14	78
2019	Evaluation	35	34	8	15	4	5	0	72	20	62
2019	Data sciences	33	29	13	16	8	0	0	62	24	66
2019	Policy	25	34	20	14	5	2	0	61	19	262
2019	Project management	27	39	17	10	7	1	0	67	17	731
2019	Other services to the public	19	34	17	17	12	1	0	54	29	376
2019	None of the above	19	32	21	14	12	2	0	52	26	1621
2018	Client contact centre	22	42	18	12	6	0	0	64	18	262
2018	Health care practitioners	22	35	15	16	12	0	0	56	28	360
2018	Federal regulators	42	43	3	3	9	0	0	85	12	30
2018	Compliance, inspection and enforcement	22	37	19	12	8	1	0	60	21	244
2018	Communications or public affairs	29	35	22	9	2	3	0	65	12	192
2018	Access to information and privacy	24	36	22	14	3	1	0	61	17	71
2018	Security	29	26	21	13	9	2	0	56	23	203
2018	Science and technology	18	35	21	16	9	1	0	54	25	772
2018	Library services	22	33	12	24	6	3	0	57	31	48
2018	Legal services	27	36	14	2	9	7	5	72	12	54
2018	Administration and operations	30	33	17	11	7	1	0	64	18	1344
2018	Human resources	27	38	14	13	6	2	0	66	20	704
2018	Financial management	25	41	16	10	6	1	0	67	16	687
2018	Procurement	22	37	22	11	6	2	0	60	17	647
2018	Real property	15	33	21	18	11	2	0	49	30	532
2018	Materiel management	22	37	20	11	10	1	0	59	21	742
2018	Information management	30	35	17	9	6	2	0	67	16	347
2018	Information technology	24	40	19	9	6	2	0	65	16	659
2018	Internal audit	27	42	18	10	3	0	0	69	13	65
2018	Evaluation	26	37	27	6	3	0	0	63	9	40
2018	Data sciences	25	22	15	14	21	4	0	49	36	54
2018	Policy	26	35	20	10	7	2	0	62	17	196
2018	Project management	24	38	18	12	6	2	0	63	19	543
2018	Other services to the public	22	34	18	13	12	1	0	56	26	305
2018	None of the above	18	31	22	14	14	1	0	50	28	1341
2017	Client contact centre	14	40	23	13	6	2	1	56	20	338
2017	Health care practitioners	19	38	16	15	12	0	0	57	27	404
2017	Federal regulators	23	39	14	13	0	11	0	70	14	25
2017	Compliance, inspection and enforcement	17	39	16	16	10	1	0	57	27	229
2017	Communications or public affairs	24	41	13	16	4	2	0	67	20	182
2017	Access to information and privacy	10	37	21	14	16	2	0	48	30	66
2017	Security	20	40	16	11	10	2	1	63	21	191
2017	Science and technology	17	38	17	17	10	1	0	55	27	933
2017	Library services	28	42	19	6	2	2	0	72	9	45
2017	Legal services	34	31	18	12	3	2	0	66	16	50
2017	Administration and operations	23	38	16	13	8	2	0	62	21	1695
2017	Human resources	23	40	15	13	7	1	0	64	21	685
2017	Financial management	23	39	16	11	9	1	0	63	20	806
2017	Procurement	21	40	21	9	7	1	0	62	16	771
2017	Real property	15	33	19	17	13	2	0	49	31	670
2017	Materiel management	21	39	20	10	8	2	0	61	18	805
2017	Information management	23	38	19	10	7	3	0	63	17	404
2017	Information technology	19	40	19	13	7	2	0	61	20	825
2017	Internal audit	19	45	17	12	7	0	0	64	19	63
2017	Evaluation	40	27	17	7	7	2	0	68	14	56
2017	Data sciences	27	35	10	10	13	5	0	65	24	58
2017	Policy	29	39	14	10	6	3	0	69	16	204
2017	Project management	22	41	18	10	7	2	0	64	18	595
2017	Other services to the public	16	32	24	14	13	1	0	48	27	348
2017	None of the above	17	33	20	15	12	2	0	51	28	1986

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	33	39	17	9	3	0	0	72	12	369
2020	Health care practitioners	33	39	10	13	5	0	0	72	19	433
2020	Federal regulators	30	51	15	4	0	0	0	81	4	41
2020	Compliance, inspection and enforcement	35	40	9	14	3	0	0	75	16	304
2020	Communications or public affairs	46	38	7	8	0	0	0	85	8	242
2020	Access to information and privacy	46	38	11	4	1	0	0	83	5	98
2020	Security	37	34	13	11	5	0	0	71	16	265
2020	Science and technology	31	43	13	10	3	0	0	74	13	1030
2020	Library services	37	47	8	6	0	2	0	86	6	46
2020	Legal services	49	37	8	6	0	0	0	86	6	51
2020	Administration and operations	43	37	8	9	3	0	0	80	12	1855
2020	Human resources	45	39	7	7	2	0	0	84	9	998
2020	Financial management	44	38	8	8	3	0	0	82	10	990
2020	Procurement	36	44	10	7	3	0	0	80	10	826
2020	Real property	28	38	16	13	4	0	0	67	17	740
2020	Materiel management	38	37	12	9	3	0	0	75	13	899
2020	Information management	48	37	8	6	2	0	0	84	8	444
2020	Information technology	39	43	10	6	2	0	0	81	9	890
2020	Internal audit	48	39	6	5	2	0	0	87	7	87
2020	Evaluation	43	36	13	5	2	0	1	80	7	88
2020	Data sciences	35	50	5	10	0	0	0	85	10	84
2020	Policy	43	41	5	10	2	0	0	84	12	370
2020	Project management	40	41	10	7	2	0	0	82	9	794
2020	Other services to the public	27	40	15	12	6	0	0	67	18	361
2020	None of the above	30	39	12	13	6	0	0	69	19	1515

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	32	36	17	11	3	0	68	14	369
2020	Health care practitioners	34	37	10	12	6	0	71	18	428
2020	Federal regulators	41	34	17	8	0	0	75	8	41
2020	Compliance, inspection and enforcement	36	38	11	10	4	0	75	14	302
2020	Communications or public affairs	45	38	8	7	1	1	84	8	242
2020	Access to information and privacy	44	38	11	4	3	0	82	7	98
2020	Security	37	33	14	10	5	0	71	15	263
2020	Science and technology	34	38	13	11	4	1	73	14	1025
2020	Library services	39	44	8	7	0	2	84	8	46
2020	Legal services	59	29	6	6	0	0	88	6	51
2020	Administration and operations	45	34	9	8	4	0	79	12	1847
2020	Human resources	46	36	9	7	3	0	82	10	995
2020	Financial management	45	35	10	8	2	0	80	10	985
2020	Procurement	37	41	11	7	4	0	78	11	825
2020	Real property	29	35	16	13	6	0	65	19	737
2020	Materiel management	40	34	10	10	4	0	75	15	897
2020	Information management	47	35	7	8	3	0	82	11	441
2020	Information technology	42	38	12	6	2	0	80	9	888
2020	Internal audit	47	37	7	7	2	0	84	9	87
2020	Evaluation	46	29	11	10	3	1	76	13	86
2020	Data sciences	41	47	2	7	3	0	88	9	84
2020	Policy	49	35	6	8	1	0	84	10	369
2020	Project management	43	37	10	7	2	0	81	9	789
2020	Other services to the public	27	38	16	13	5	0	65	19	362
2020	None of the above	29	34	14	13	9	0	64	22	1510

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	31	41	17	8	3	0	1	72	11	366
2020	Health care practitioners	43	35	12	7	2	0	0	78	10	432
2020	Federal regulators	43	37	17	2	0	0	0	80	2	40
2020	Compliance, inspection and enforcement	36	36	16	7	4	0	0	73	11	301
2020	Communications or public affairs	39	35	15	7	3	1	0	75	10	239
2020	Access to information and privacy	42	32	17	6	2	0	1	75	8	97
2020	Security	35	35	19	7	4	0	1	70	11	264
2020	Science and technology	29	41	20	7	2	1	1	70	9	1026
2020	Library services	25	41	11	12	0	2	9	74	13	46
2020	Legal services	57	26	10	8	0	0	0	83	8	51
2020	Administration and operations	42	34	14	5	3	1	1	78	8	1840
2020	Human resources	42	36	13	6	1	1	1	79	8	988
2020	Financial management	40	35	16	6	2	1	1	76	8	982
2020	Procurement	34	42	17	5	2	0	1	76	7	819
2020	Real property	29	36	21	9	5	1	0	65	13	732
2020	Materiel management	36	35	18	8	3	0	1	72	10	894
2020	Information management	38	35	20	5	2	1	0	74	6	440
2020	Information technology	36	38	18	5	2	1	1	75	7	885
2020	Internal audit	49	32	14	5	1	0	0	81	6	87
2020	Evaluation	43	37	14	5	0	0	2	81	5	87
2020	Data sciences	36	42	15	5	1	0	1	79	6	83
2020	Policy	44	34	13	7	2	0	1	79	8	366
2020	Project management	38	40	15	5	1	0	1	79	6	786
2020	Other services to the public	29	35	22	11	3	1	0	64	14	357
2020	None of the above	28	36	19	11	4	1	1	65	15	1496

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	35	39	16	5	4	0	1	75	9	366
2020	Health care practitioners	39	34	13	8	5	1	1	74	13	432
2020	Federal regulators	46	43	11	0	0	0	0	89	0	41
2020	Compliance, inspection and enforcement	40	37	15	4	3	1	1	77	7	305
2020	Communications or public affairs	54	27	11	2	1	2	3	85	4	241
2020	Access to information and privacy	50	33	12	2	2	0	1	84	4	98
2020	Security	42	32	13	7	4	1	1	75	11	263
2020	Science and technology	41	38	11	7	3	1	1	80	9	1030
2020	Library services	41	45	10	2	0	2	0	88	2	45
2020	Legal services	65	23	6	2	2	2	0	90	4	51
2020	Administration and operations	50	31	10	4	3	1	1	82	8	1846
2020	Human resources	51	33	9	4	2	0	1	85	6	994
2020	Financial management	47	34	11	5	2	1	0	82	8	984
2020	Procurement	41	37	12	5	3	0	1	80	8	829
2020	Real property	34	34	19	7	4	1	1	69	11	736
2020	Materiel management	45	32	12	5	4	0	0	78	10	896
2020	Information management	51	28	13	4	3	0	1	80	7	443
2020	Information technology	45	36	13	3	2	0	1	82	5	884
2020	Internal audit	56	30	10	2	0	0	1	87	2	87
2020	Evaluation	52	29	14	4	1	0	0	81	5	87
2020	Data sciences	50	32	11	6	1	0	0	82	7	84
2020	Policy	57	30	6	5	1	1	1	88	6	369
2020	Project management	50	35	10	3	2	0	1	86	4	794
2020	Other services to the public	29	34	20	12	4	1	0	64	16	358
2020	None of the above	35	33	18	8	4	1	1	69	12	1504

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	53	31	7	2	1	2	5	91	2	368
2020	Health care practitioners	48	17	11	4	4	11	5	77	9	431
2020	Federal regulators	56	17	13	6	4	0	4	75	11	41
2020	Compliance, inspection and enforcement	51	19	11	4	1	7	6	81	6	304
2020	Communications or public affairs	72	19	4	2	0	2	1	94	2	241
2020	Access to information and privacy	69	23	3	1	0	3	1	96	1	98
2020	Security	56	20	10	2	2	6	3	85	5	264
2020	Science and technology	57	19	7	2	1	10	3	88	4	1027
2020	Library services	63	22	6	0	0	6	2	93	0	46
2020	Legal services	78	14	0	0	0	8	0	100	0	50
2020	Administration and operations	64	15	7	2	2	7	4	88	4	1847
2020	Human resources	68	19	5	1	1	3	2	92	2	997
2020	Financial management	63	21	7	2	1	4	2	90	2	987
2020	Procurement	60	23	7	1	2	5	2	90	3	827
2020	Real property	46	16	13	1	1	13	9	79	3	736
2020	Materiel management	55	19	9	2	2	9	4	86	4	896
2020	Information management	68	16	5	1	1	7	2	92	2	442
2020	Information technology	60	21	7	1	1	6	4	90	1	890
2020	Internal audit	66	19	8	1	0	2	3	90	1	87
2020	Evaluation	68	21	6	0	0	3	3	94	0	88
2020	Data sciences	71	16	3	1	0	8	0	95	1	84
2020	Policy	69	19	4	2	1	5	1	93	3	369
2020	Project management	61	19	6	1	1	7	4	91	2	792
2020	Other services to the public	46	17	15	3	0	14	5	78	4	359
2020	None of the above	45	21	12	1	2	12	7	81	4	1506

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	33	36	18	7	3	2	1	72	10	365
2020	Health care practitioners	33	26	16	14	9	2	0	60	23	428
2020	Federal regulators	41	34	20	5	0	0	0	75	5	40
2020	Compliance, inspection and enforcement	39	32	18	7	3	1	0	71	10	302
2020	Communications or public affairs	46	39	8	4	1	2	0	86	5	241
2020	Access to information and privacy	53	30	8	5	2	2	1	85	7	99
2020	Security	44	28	16	8	4	0	0	72	12	260
2020	Science and technology	36	39	14	7	2	2	0	76	10	1029
2020	Library services	46	36	6	8	0	4	0	86	8	46
2020	Legal services	55	26	4	6	8	0	0	82	14	49
2020	Administration and operations	48	30	11	6	4	1	0	79	10	1846
2020	Human resources	54	30	8	5	2	1	0	85	7	995
2020	Financial management	49	32	10	6	3	1	0	82	9	987
2020	Procurement	44	35	12	5	2	1	0	80	8	821
2020	Real property	30	33	20	9	6	3	0	64	15	739
2020	Materiel management	39	32	16	8	5	1	0	72	12	891
2020	Information management	48	29	12	6	2	2	0	79	9	442
2020	Information technology	41	36	13	4	2	3	0	80	6	886
2020	Internal audit	53	38	5	2	0	2	0	93	2	86
2020	Evaluation	40	44	8	4	2	2	0	85	6	88
2020	Data sciences	37	40	7	9	2	5	0	82	11	83
2020	Policy	47	37	9	5	1	2	0	85	5	367
2020	Project management	46	33	12	4	2	2	0	81	7	791
2020	Other services to the public	30	28	17	13	10	2	0	59	24	361
2020	None of the above	32	31	17	12	6	2	0	65	18	1504

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	38	40	8	10	4	0	0	79	13	364
2020	Health care practitioners	42	28	9	10	10	0	0	71	20	428
2020	Federal regulators	45	39	7	4	5	0	0	84	9	40
2020	Compliance, inspection and enforcement	43	29	13	8	6	1	0	72	14	302
2020	Communications or public affairs	55	29	7	4	3	0	0	85	8	241
2020	Access to information and privacy	53	34	3	7	3	0	0	87	10	99
2020	Security	49	28	9	8	6	0	0	77	14	263
2020	Science and technology	47	32	8	8	5	0	1	80	13	1023
2020	Library services	48	17	10	12	4	7	2	72	18	46
2020	Legal services	54	30	8	4	4	0	0	84	8	50
2020	Administration and operations	53	26	8	7	5	1	0	80	12	1840
2020	Human resources	53	30	6	6	4	1	0	84	10	993
2020	Financial management	48	31	8	7	6	0	0	79	13	985
2020	Procurement	47	30	10	7	5	1	0	77	12	824
2020	Real property	39	31	12	9	7	0	0	71	17	737
2020	Materiel management	41	31	14	8	6	0	0	72	14	889
2020	Information management	50	29	9	8	3	0	0	80	11	440
2020	Information technology	48	31	10	6	4	1	0	79	10	885
2020	Internal audit	62	25	6	3	2	1	0	88	6	87
2020	Evaluation	53	28	11	6	1	1	0	82	7	87
2020	Data sciences	53	28	8	5	5	1	0	82	10	83
2020	Policy	59	26	4	6	3	0	0	86	10	369
2020	Project management	52	29	7	6	5	0	0	82	11	786
2020	Other services to the public	39	29	11	12	9	1	0	68	21	359
2020	None of the above	39	32	11	10	7	1	0	71	17	1507

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	39	35	13	7	5	1	0	75	13	363
2020	Health care practitioners	38	32	10	11	9	0	0	69	21	431
2020	Federal regulators	45	43	7	0	4	0	0	89	4	40
2020	Compliance, inspection and enforcement	43	29	13	7	7	0	1	73	14	302
2020	Communications or public affairs	60	26	7	4	1	1	0	88	6	241
2020	Access to information and privacy	57	26	10	4	3	0	0	83	7	99
2020	Security	42	30	10	10	8	1	0	72	18	264
2020	Science and technology	46	32	10	8	4	0	0	78	12	1029
2020	Library services	53	37	6	0	2	2	0	92	2	46
2020	Legal services	67	25	2	4	2	0	0	92	6	50
2020	Administration and operations	53	28	8	6	5	0	0	81	11	1848
2020	Human resources	56	29	8	4	2	0	0	86	6	993
2020	Financial management	51	32	7	6	4	0	0	84	9	987
2020	Procurement	45	32	12	6	4	0	0	78	10	823
2020	Real property	35	33	13	10	8	1	0	69	18	736
2020	Materiel management	44	30	10	9	6	0	0	74	16	893
2020	Information management	52	32	6	6	3	0	0	85	9	440
2020	Information technology	45	36	10	5	4	1	0	81	9	889
2020	Internal audit	58	28	8	5	0	1	0	87	5	86
2020	Evaluation	52	33	9	5	1	0	0	86	6	88
2020	Data sciences	55	36	3	2	4	0	0	92	5	83
2020	Policy	58	27	7	6	2	0	0	85	8	370
2020	Project management	52	31	10	3	3	0	0	84	6	786
2020	Other services to the public	30	31	14	14	10	0	0	61	24	358
2020	None of the above	34	32	12	13	8	1	0	66	21	1505

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	22	51	17	5	1	3	0	76	7	71
2020	Health care practitioners	33	32	8	12	12	2	0	67	25	53
2020	Federal regulators	25	61	7	7	0	0	0	85	7	14
2020	Compliance, inspection and enforcement	30	37	12	15	5	0	1	67	20	84
2020	Communications or public affairs	27	46	13	13	1	0	0	73	14	80
2020	Access to information and privacy	34	38	20	3	4	0	0	72	7	29
2020	Security	26	46	11	8	7	0	1	73	15	88
2020	Science and technology	14	48	16	13	7	1	0	63	21	233
2020	Administration and operations	30	50	9	7	2	1	0	81	9	438
2020	Human resources	39	41	8	10	2	0	0	81	11	260
2020	Financial management	25	46	13	10	4	1	1	72	14	350
2020	Procurement	23	54	11	10	3	0	0	77	13	286
2020	Real property	18	46	17	12	5	1	0	65	18	250
2020	Materiel management	29	41	12	13	4	0	1	71	17	243
2020	Information management	27	52	6	9	5	0	1	80	14	125
2020	Information technology	30	49	11	9	0	1	0	80	9	249
2020	Internal audit	19	50	12	11	4	4	0	72	16	26
2020	Evaluation	16	53	16	15	0	0	0	69	15	23
2020	Data sciences	41	40	4	15	0	0	0	80	15	23
2020	Policy	27	46	10	15	2	0	1	73	17	119
2020	Project management	27	48	13	7	3	1	1	77	10	303
2020	Other services to the public	19	41	16	19	3	0	3	61	22	60
2020	None of the above	22	45	14	13	4	1	1	69	17	331
2019	Client contact centre	22	44	18	12	0	0	4	69	12	47
2019	Health care practitioners	37	34	8	14	7	0	0	71	21	58
2019	Federal regulators	38	47	15	0	0	0	0	85	0	13
2019	Compliance, inspection and enforcement	20	47	8	18	5	1	0	68	24	73
2019	Communications or public affairs	22	41	11	17	4	1	3	66	22	70
2019	Access to information and privacy	33	43	10	9	0	0	5	80	10	21
2019	Security	24	38	19	10	7	1	1	64	17	68
2019	Science and technology	17	46	16	12	5	3	1	65	18	235
2019	Administration and operations	25	51	11	8	4	1	0	77	13	392
2019	Human resources	30	45	11	12	2	0	1	75	14	230
2019	Financial management	24	46	12	10	2	3	4	74	13	285
2019	Procurement	22	47	14	10	6	0	1	70	16	210
2019	Real property	12	42	23	15	5	1	1	56	20	217
2019	Materiel management	22	47	16	9	3	2	1	71	12	236
2019	Information management	28	41	15	9	2	2	2	73	11	125
2019	Information technology	24	49	15	6	4	1	2	74	11	264
2019	Internal audit	17	43	20	14	3	0	3	62	18	30
2019	Evaluation	10	46	12	20	0	0	12	64	23	17
2019	Data sciences	16	31	30	0	24	0	0	47	24	12
2019	Policy	26	39	21	9	3	0	2	67	12	79
2019	Project management	17	49	16	10	2	3	4	71	13	261
2019	Other services to the public	15	45	20	12	7	0	0	61	19	64
2019	None of the above	21	41	14	13	8	1	2	64	22	316

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	70	30	71
2020	Health care practitioners	69	31	53
2020	Federal regulators	80	20	14
2020	Compliance, inspection and enforcement	89	11	84
2020	Communications or public affairs	96	4	80
2020	Access to information and privacy	74	26	29
2020	Security	83	17	88
2020	Science and technology	93	7	233
2020	Administration and operations	87	13	439
2020	Human resources	95	5	260
2020	Financial management	93	7	351
2020	Procurement	86	14	286
2020	Real property	63	37	251
2020	Materiel management	75	25	243
2020	Information management	95	5	125
2020	Information technology	96	4	249
2020	Internal audit	96	4	26
2020	Evaluation	88	12	23
2020	Data sciences	87	13	23
2020	Policy	97	3	119
2020	Project management	95	5	303
2020	Other services to the public	37	63	60
2020	None of the above	59	41	331

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	28	34	19	12	5	0	1	64	17	57
2020	Health care practitioners	15	35	18	17	16	0	0	50	32	40
2020	Federal regulators	21	25	17	28	9	0	0	46	37	12
2020	Compliance, inspection and enforcement	20	44	17	10	8	0	0	64	18	77
2020	Communications or public affairs	22	47	14	13	4	0	0	69	17	77
2020	Access to information and privacy	36	41	9	9	4	0	0	78	13	22
2020	Security	17	45	21	11	7	0	0	61	17	76
2020	Science and technology	15	39	23	17	5	0	0	54	22	217
2020	Administration and operations	27	39	15	12	7	0	0	66	19	399
2020	Human resources	31	43	10	10	6	0	0	74	16	248
2020	Financial management	26	39	14	15	4	1	0	66	20	325
2020	Procurement	24	44	15	11	5	0	0	69	16	260
2020	Real property	16	46	16	15	7	0	0	62	22	178
2020	Materiel management	30	43	15	8	4	0	0	73	12	197
2020	Information management	34	33	17	12	4	0	1	67	16	119
2020	Information technology	29	41	15	11	4	0	0	71	14	237
2020	Internal audit	24	40	12	12	8	4	0	66	21	25
2020	Evaluation	13	41	33	8	4	0	0	54	13	20
2020	Data sciences	31	40	19	10	0	0	0	71	10	20
2020	Policy	21	52	14	9	3	0	1	73	13	115
2020	Project management	27	45	13	11	3	0	1	73	13	288
2020	Other services to the public	9	45	20	21	4	0	0	54	26	28
2020	None of the above	17	37	21	18	7	0	0	54	25	220

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	11	89	368
2020	Health care practitioners	10	90	430
2020	Federal regulators	18	82	40
2020	Compliance, inspection and enforcement	9	91	305
2020	Communications or public affairs	11	89	240
2020	Access to information and privacy	13	87	97
2020	Security	14	86	264
2020	Science and technology	9	91	1027
2020	Library services	18	82	46
2020	Legal services	6	94	51
2020	Administration and operations	10	90	1851
2020	Human resources	9	91	999
2020	Financial management	11	89	984
2020	Procurement	14	86	823
2020	Real property	13	87	734
2020	Materiel management	11	89	895
2020	Information management	13	87	442
2020	Information technology	11	89	887
2020	Internal audit	11	89	87
2020	Evaluation	8	92	87
2020	Data sciences	2	98	84
2020	Policy	7	93	369
2020	Project management	11	89	791
2020	Other services to the public	14	86	359
2020	None of the above	13	87	1498

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	18	82	370
2020	Health care practitioners	13	87	433
2020	Federal regulators	14	86	41
2020	Compliance, inspection and enforcement	12	88	304
2020	Communications or public affairs	13	87	241
2020	Access to information and privacy	21	79	99
2020	Security	14	86	264
2020	Science and technology	8	92	1029
2020	Library services	6	94	46
2020	Legal services	10	90	51
2020	Administration and operations	12	88	1846
2020	Human resources	14	86	997
2020	Financial management	12	88	984
2020	Procurement	14	86	826
2020	Real property	9	91	736
2020	Materiel management	11	89	896
2020	Information management	14	86	439
2020	Information technology	12	88	885
2020	Internal audit	10	90	87
2020	Evaluation	9	91	86
2020	Data sciences	5	95	83
2020	Policy	10	90	368
2020	Project management	11	89	792
2020	Other services to the public	11	89	357
2020	None of the above	11	89	1502
2019	Client contact centre	10	90	343
2019	Health care practitioners	18	82	421
2019	Federal regulators	15	85	30
2019	Compliance, inspection and enforcement	13	87	269
2019	Communications or public affairs	15	85	233
2019	Access to information and privacy	19	81	93
2019	Security	15	85	243
2019	Science and technology	11	89	949
2019	Library services	9	91	46
2019	Legal services	9	91	64
2019	Administration and operations	18	82	1692
2019	Human resources	17	83	1021
2019	Financial management	15	85	846
2019	Procurement	16	84	758
2019	Real property	11	89	714
2019	Materiel management	13	87	879
2019	Information management	20	80	433
2019	Information technology	14	86	801
2019	Internal audit	10	90	78
2019	Evaluation	17	83	63
2019	Data sciences	15	85	65
2019	Policy	15	85	261
2019	Project management	14	86	733
2019	Other services to the public	18	82	376
2019	None of the above	15	85	1613
2017	Client contact centre	14	86	337
2017	Health care practitioners	22	78	402
2017	Compliance, inspection and enforcement	15	85	229
2017	Communications or public affairs	18	82	182
2017	Access to information and privacy	25	75	66
2017	Security	13	87	190
2017	Science and technology	11	89	934
2017	Library services	18	82	44
2017	Legal services	19	81	51
2017	Administration and operations	17	83	1690
2017	Human resources	21	79	685
2017	Financial management	17	83	807
2017	Procurement	14	86	768
2017	Real property	14	86	674
2017	Materiel management	14	86	807
2017	Information management	18	82	404
2017	Information technology	12	88	825
2017	Internal audit	15	85	62
2017	Evaluation	12	88	56
2017	Data sciences	29	71	58
2017	Policy	11	89	204
2017	Project management	11	89	598
2017	Other services to the public	21	79	345
2017	None of the above	15	85	1987
2014	Client contact centre	15	85	474
2014	Health care practitioners	17	83	501
2014	Federal regulators	14	86	44
2014	Compliance, inspection and enforcement	13	87	375
2014	Communications or public affairs	18	82	210
2014	Access to information and privacy	14	86	79
2014	Security	13	87	206
2014	Science and technology	10	90	1245
2014	Library services	14	86	60
2014	Legal services	15	85	59
2014	Administration and operations	17	83	2238
2014	Human resources	18	82	845
2014	Financial management	14	86	859
2014	Procurement	15	85	927
2014	Real property	14	86	448
2014	Materiel management	14	86	1013
2014	Information management	15	85	588
2014	Information technology	13	87	1016
2014	Internal audit	18	82	89
2014	Evaluation	12	88	64
2014	Other services to the public	18	82	646
2014	None of the above	16	84	2562

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	28	72	64
2020	Health care practitioners	54	46	55
2020	Compliance, inspection and enforcement	47	53	38
2020	Communications or public affairs	41	59	32
2020	Access to information and privacy	52	48	21
2020	Security	33	67	30
2020	Science and technology	44	56	85
2020	Administration and operations	53	47	232
2020	Human resources	54	46	142
2020	Financial management	45	55	115
2020	Procurement	41	59	114
2020	Real property	55	45	66
2020	Materiel management	47	53	94
2020	Information management	64	36	62
2020	Information technology	42	58	108
2020	Policy	35	65	36
2020	Project management	36	64	93
2020	Other services to the public	60	40	46
2020	None of the above	50	50	169

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	76	24	64
2020	Health care practitioners	69	31	54
2020	Compliance, inspection and enforcement	74	26	38
2020	Communications or public affairs	88	12	32
2020	Access to information and privacy	86	14	21
2020	Security	48	52	29
2020	Science and technology	80	20	85
2020	Administration and operations	79	21	233
2020	Human resources	80	20	143
2020	Financial management	82	18	113
2020	Procurement	74	26	114
2020	Real property	72	28	66
2020	Materiel management	73	27	94
2020	Information management	82	18	62
2020	Information technology	79	21	108
2020	Policy	75	25	36
2020	Project management	80	20	92
2020	Other services to the public	81	19	46
2020	None of the above	68	32	168
2019	Client contact centre	79	21	37
2019	Health care practitioners	84	16	76
2019	Compliance, inspection and enforcement	75	25	39
2019	Communications or public affairs	75	25	37
2019	Access to information and privacy	79	21	19
2019	Security	71	29	38
2019	Science and technology	71	29	98
2019	Administration and operations	83	17	311
2019	Human resources	85	15	182
2019	Financial management	83	17	124
2019	Procurement	81	19	127
2019	Real property	69	31	78
2019	Materiel management	81	19	124
2019	Information management	82	18	86
2019	Information technology	82	18	115
2019	Evaluation	92	8	12
2019	Data sciences	83	17	11
2019	Policy	87	13	41
2019	Project management	82	18	101
2019	Other services to the public	75	25	62
2019	None of the above	74	26	244
2017	Client contact centre	73	27	48
2017	Health care practitioners	79	21	88
2017	Compliance, inspection and enforcement	77	23	36
2017	Communications or public affairs	71	29	33
2017	Access to information and privacy	94	6	17
2017	Security	93	7	23
2017	Science and technology	73	27	102
2017	Legal services	79	21	10
2017	Administration and operations	77	23	284
2017	Human resources	88	12	143
2017	Financial management	80	20	139
2017	Procurement	77	23	110
2017	Real property	74	26	90
2017	Materiel management	71	29	111
2017	Information management	80	20	73
2017	Information technology	76	24	101
2017	Internal audit	70	30	10
2017	Data sciences	66	34	17
2017	Policy	50	50	24
2017	Project management	86	14	67
2017	Other services to the public	58	42	73
2017	None of the above	71	29	298
2014	Client contact centre	69	31	76
2014	Health care practitioners	78	22	87
2014	Compliance, inspection and enforcement	76	24	47
2014	Communications or public affairs	76	24	39
2014	Access to information and privacy	82	18	11
2014	Security	71	29	26
2014	Science and technology	81	19	122
2014	Administration and operations	79	21	379
2014	Human resources	82	18	151
2014	Financial management	78	22	115
2014	Procurement	82	18	143
2014	Real property	80	20	59
2014	Materiel management	74	26	131
2014	Information management	80	20	90
2014	Information technology	80	20	128
2014	Internal audit	81	19	16
2014	Other services to the public	67	33	116
2014	None of the above	74	26	398

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	39	40	8	5	3	0	5	83	9	47
2020	Health care practitioners	25	49	10	10	5	0	0	75	15	38
2020	Compliance, inspection and enforcement	46	36	12	6	0	0	0	81	6	28
2020	Communications or public affairs	54	28	7	11	0	0	0	82	11	28
2020	Access to information and privacy	76	12	7	6	0	0	0	88	6	17
2020	Security	37	44	0	18	0	0	0	82	18	18
2020	Science and technology	48	35	12	3	0	1	0	85	3	68
2020	Administration and operations	54	32	6	7	1	0	0	86	8	181
2020	Human resources	51	33	9	4	2	0	0	84	6	115
2020	Financial management	53	29	12	7	0	0	0	81	7	92
2020	Procurement	47	35	12	3	3	0	0	82	6	84
2020	Real property	27	53	9	9	2	0	0	80	11	47
2020	Materiel management	37	48	9	3	2	0	0	86	5	70
2020	Information management	57	28	8	5	2	0	0	85	7	51
2020	Information technology	49	25	12	8	3	1	1	76	12	84
2020	Policy	66	23	7	4	0	0	0	89	4	27
2020	Project management	59	29	7	3	3	0	0	88	6	75
2020	Other services to the public	31	44	13	2	10	0	0	75	12	38
2020	None of the above	40	36	13	8	2	0	0	77	10	116
2019	Client contact centre	58	26	10	3	3	0	0	84	6	29
2019	Health care practitioners	53	33	6	5	3	0	0	86	8	62
2019	Compliance, inspection and enforcement	54	39	3	4	0	0	0	93	4	30
2019	Communications or public affairs	50	20	7	19	0	0	3	73	20	27
2019	Access to information and privacy	33	40	0	14	14	0	0	73	27	15
2019	Security	48	43	0	6	3	0	0	90	10	29
2019	Science and technology	61	25	2	9	2	0	0	87	11	69
2019	Administration and operations	44	36	9	7	4	0	0	81	10	249
2019	Human resources	54	32	2	9	2	1	0	87	11	152
2019	Financial management	53	28	9	3	5	1	2	83	8	105
2019	Procurement	44	31	8	8	7	3	0	77	15	99
2019	Real property	44	29	10	9	8	0	0	73	17	51
2019	Materiel management	49	30	6	11	4	0	0	79	15	99
2019	Information management	48	32	3	11	5	0	1	81	16	70
2019	Information technology	47	25	10	13	3	0	2	73	17	94
2019	Evaluation	82	18	0	0	0	0	0	100	0	10
2019	Policy	53	30	6	6	6	0	0	83	11	36
2019	Project management	56	24	6	7	7	0	0	80	14	80
2019	Other services to the public	51	24	4	9	13	0	0	74	22	46
2019	None of the above	39	40	9	7	3	1	0	80	11	181
2017	Client contact centre	47	36	12	2	3	0	0	83	5	35
2017	Health care practitioners	48	26	3	11	10	1	1	76	22	70
2017	Compliance, inspection and enforcement	30	56	4	10	0	0	0	86	10	27
2017	Communications or public affairs	52	48	0	0	0	0	0	100	0	23
2017	Access to information and privacy	43	44	0	13	0	0	0	87	13	16
2017	Security	47	46	0	3	4	0	0	93	7	21
2017	Science and technology	52	35	5	3	6	0	0	87	8	73
2017	Administration and operations	41	36	5	11	5	0	1	78	17	218
2017	Human resources	54	28	4	6	5	0	2	84	12	125
2017	Financial management	48	31	6	9	5	0	0	79	15	111
2017	Procurement	44	34	7	7	8	0	0	78	15	84
2017	Real property	47	26	12	9	6	0	0	73	16	67
2017	Materiel management	44	36	7	5	6	0	1	81	11	80
2017	Information management	41	41	10	2	5	0	2	83	7	59
2017	Information technology	61	26	1	8	4	0	0	87	12	77
2017	Data sciences	34	26	12	18	0	0	9	67	20	11
2017	Policy	58	33	9	0	0	0	0	91	0	12
2017	Project management	45	42	7	5	0	1	0	88	5	57
2017	Other services to the public	40	37	12	3	8	0	0	77	11	46
2017	None of the above	40	38	9	6	6	1	0	78	12	211
2014	Client contact centre	40	34	13	5	7	1	0	75	12	54
2014	Health care practitioners	48	41	1	10	0	0	0	89	10	68
2014	Compliance, inspection and enforcement	50	28	2	16	4	0	0	78	20	36
2014	Communications or public affairs	56	34	3	7	0	0	0	90	7	30
2014	Security	55	40	0	5	0	0	0	95	5	19
2014	Science and technology	59	27	8	2	2	1	0	87	4	98
2014	Administration and operations	50	32	7	5	4	0	1	84	9	298
2014	Human resources	65	29	2	2	2	1	0	95	3	125
2014	Financial management	56	24	7	11	2	0	0	80	14	89
2014	Procurement	47	39	5	5	3	2	1	87	8	118
2014	Real property	46	35	7	8	3	0	0	82	11	47
2014	Materiel management	45	34	8	9	4	0	0	79	13	96
2014	Information management	61	32	4	1	1	1	0	93	3	72
2014	Information technology	46	35	8	9	1	0	1	82	10	103
2014	Internal audit	53	15	8	16	8	0	0	69	24	13
2014	Other services to the public	52	33	5	7	3	0	0	85	10	79
2014	None of the above	44	32	7	12	4	0	1	77	16	299

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	38	12	6	3	2	2	78	10	370
2020	Health care practitioners	36	32	12	8	6	2	4	73	14	433
2020	Federal regulators	55	30	4	4	6	0	0	85	10	41
2020	Compliance, inspection and enforcement	41	30	16	6	3	2	1	74	9	305
2020	Communications or public affairs	51	31	10	3	2	2	1	85	5	241
2020	Access to information and privacy	51	31	7	6	0	4	2	86	6	99
2020	Security	43	31	11	7	4	2	2	77	11	264
2020	Science and technology	41	37	10	5	2	2	3	82	7	1029
2020	Library services	53	14	12	14	4	2	2	69	18	47
2020	Legal services	47	31	12	0	6	2	2	81	6	51
2020	Administration and operations	52	26	9	5	3	2	3	82	8	1853
2020	Human resources	55	28	7	4	2	1	2	86	6	1000
2020	Financial management	49	29	9	5	3	2	2	81	9	989
2020	Procurement	46	34	11	5	2	1	1	83	7	826
2020	Real property	41	29	14	7	5	2	3	73	12	734
2020	Materiel management	41	34	11	5	3	3	3	79	9	897
2020	Information management	51	29	10	3	3	1	3	83	6	443
2020	Information technology	46	32	11	4	2	2	3	82	6	889
2020	Internal audit	53	36	5	1	0	5	1	94	1	87
2020	Evaluation	46	29	11	4	2	8	1	82	6	88
2020	Data sciences	49	27	14	7	1	2	0	78	8	84
2020	Policy	55	28	5	4	3	2	4	88	7	370
2020	Project management	51	30	9	4	3	2	3	85	6	794
2020	Other services to the public	32	30	15	10	6	4	4	67	17	355
2020	None of the above	33	32	16	7	5	4	3	70	13	1508

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	55	11	1	62	38	368
2020	Health care practitioners	34	51	14	1	60	40	434
2020	Federal regulators	32	46	19	2	59	41	41
2020	Compliance, inspection and enforcement	34	47	17	1	58	42	305
2020	Communications or public affairs	24	54	21	1	69	31	242
2020	Access to information and privacy	29	54	16	1	65	35	99
2020	Security	31	51	17	1	62	38	265
2020	Science and technology	30	52	18	0	63	37	1031
2020	Library services	27	56	16	2	68	32	47
2020	Legal services	28	58	14	0	68	32	51
2020	Administration and operations	31	54	15	1	64	36	1854
2020	Human resources	33	55	11	1	63	37	1003
2020	Financial management	33	53	13	1	62	38	990
2020	Procurement	29	54	16	0	65	35	825
2020	Real property	43	40	16	1	48	52	740
2020	Materiel management	31	52	16	0	63	37	899
2020	Information management	24	52	22	1	68	32	444
2020	Information technology	23	61	15	0	73	27	893
2020	Internal audit	34	49	17	0	60	40	87
2020	Evaluation	22	59	16	3	73	27	88
2020	Data sciences	24	62	13	1	72	28	83
2020	Policy	31	50	18	1	61	39	369
2020	Project management	31	52	16	1	62	38	794
2020	Other services to the public	41	38	18	3	48	52	360
2020	None of the above	37	46	17	1	56	44	1514

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	40	60	119
2020	Health care practitioners	41	59	136
2020	Federal regulators	26	74	13
2020	Compliance, inspection and enforcement	40	60	104
2020	Communications or public affairs	51	49	62
2020	Access to information and privacy	37	63	28
2020	Security	31	69	73
2020	Science and technology	27	73	291
2020	Library services	63	37	14
2020	Legal services	36	64	14
2020	Administration and operations	35	65	546
2020	Human resources	34	66	327
2020	Financial management	35	65	326
2020	Procurement	33	67	237
2020	Real property	29	71	299
2020	Materiel management	35	65	263
2020	Information management	47	53	109
2020	Information technology	43	57	207
2020	Internal audit	31	69	29
2020	Evaluation	23	77	19
2020	Data sciences	12	88	20
2020	Policy	37	63	116
2020	Project management	33	67	235
2020	Other services to the public	23	77	134
2020	None of the above	35	65	509

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	12	26	19	11	25	1	8	41	39	119
2020	Health care practitioners	9	19	16	25	28	0	3	28	55	135
2020	Federal regulators	13	33	6	28	13	0	7	49	44	13
2020	Compliance, inspection and enforcement	12	15	21	15	33	1	4	28	50	104
2020	Communications or public affairs	13	21	14	21	24	0	7	37	48	62
2020	Access to information and privacy	13	31	17	17	23	0	0	44	39	28
2020	Security	17	15	10	31	25	0	2	32	57	72
2020	Science and technology	6	19	18	24	31	0	2	26	56	292
2020	Library services	7	15	29	28	14	0	7	23	45	14
2020	Legal services	16	28	14	28	14	0	0	44	42	14
2020	Administration and operations	14	19	17	21	23	1	5	35	47	544
2020	Human resources	15	24	16	20	20	1	5	41	42	326
2020	Financial management	12	24	15	22	23	0	5	37	47	324
2020	Procurement	13	20	14	17	29	0	6	35	50	238
2020	Real property	9	19	23	16	30	1	2	29	47	298
2020	Materiel management	9	23	15	24	26	1	3	33	52	263
2020	Information management	19	23	19	19	15	2	4	44	36	109
2020	Information technology	13	21	16	20	24	2	3	36	47	208
2020	Internal audit	14	34	10	20	21	0	0	48	41	29
2020	Evaluation	5	32	24	23	17	0	0	37	40	19
2020	Data sciences	17	13	25	25	12	4	4	33	40	20
2020	Policy	12	19	12	22	32	0	2	32	56	116
2020	Project management	11	21	17	16	32	1	1	33	50	235
2020	Other services to the public	9	19	21	20	31	0	1	28	51	133
2020	None of the above	8	19	19	20	29	2	3	29	51	510

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	7	18	21	22	32	0	1	25	54	119
2020	Health care practitioners	6	15	12	24	41	0	2	21	66	136
2020	Federal regulators	0	33	20	14	13	7	13	41	34	13
2020	Compliance, inspection and enforcement	6	16	15	16	45	1	2	22	62	104
2020	Communications or public affairs	13	13	19	13	37	0	5	27	52	62
2020	Access to information and privacy	10	19	7	27	36	0	0	30	63	28
2020	Security	6	16	10	27	37	1	4	22	67	72
2020	Science and technology	4	15	15	20	44	1	1	19	65	292
2020	Library services	0	0	37	35	28	0	0	0	63	14
2020	Legal services	10	22	23	15	30	0	0	32	45	13
2020	Administration and operations	8	16	14	22	36	0	2	25	60	545
2020	Human resources	9	17	11	24	35	0	4	27	61	326
2020	Financial management	6	18	13	24	38	0	1	24	63	327
2020	Procurement	8	18	15	18	40	0	1	26	58	238
2020	Real property	3	17	16	21	40	1	1	21	63	298
2020	Materiel management	5	19	14	21	38	1	1	25	60	262
2020	Information management	12	17	16	19	33	1	2	30	53	109
2020	Information technology	7	14	11	30	34	2	2	22	67	208
2020	Internal audit	0	7	28	27	35	0	3	7	64	29
2020	Evaluation	0	23	18	34	25	0	0	23	59	19
2020	Data sciences	0	5	29	33	33	0	0	5	66	20
2020	Policy	7	19	14	18	40	1	1	27	59	115
2020	Project management	6	20	11	23	39	2	0	26	63	235
2020	Other services to the public	5	17	20	19	37	1	1	22	57	134
2020	None of the above	4	16	17	21	41	1	1	21	63	511

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	44	19	13	7	8	1	8	70	17	369
2020	Health care practitioners	47	13	10	8	7	1	15	71	17	433
2020	Federal regulators	53	12	7	8	2	2	15	79	13	41
2020	Compliance, inspection and enforcement	46	17	12	9	9	1	6	67	20	305
2020	Communications or public affairs	46	22	12	7	5	1	7	74	13	242
2020	Access to information and privacy	47	11	17	9	9	1	6	62	19	97
2020	Security	41	16	12	12	10	2	7	63	24	264
2020	Science and technology	51	18	9	6	5	1	10	78	12	1029
2020	Library services	38	13	10	16	5	2	15	62	26	47
2020	Legal services	22	21	12	17	12	0	16	51	35	51
2020	Administration and operations	43	17	13	8	8	2	9	67	18	1854
2020	Human resources	47	18	11	8	6	1	9	72	16	1002
2020	Financial management	42	19	13	9	8	1	8	68	18	991
2020	Procurement	43	19	14	7	8	2	8	68	17	828
2020	Real property	42	16	13	9	10	2	7	64	21	737
2020	Materiel management	45	17	11	8	9	1	8	69	19	895
2020	Information management	37	23	13	10	5	3	11	68	17	443
2020	Information technology	44	20	13	6	8	1	8	70	15	893
2020	Internal audit	54	16	13	6	3	1	7	76	10	87
2020	Evaluation	40	15	15	9	9	0	11	63	21	86
2020	Data sciences	59	18	6	1	4	1	11	88	5	83
2020	Policy	42	18	14	7	9	1	10	67	18	369
2020	Project management	47	21	10	7	6	1	8	74	15	795
2020	Other services to the public	40	17	16	6	9	2	10	65	17	359
2020	None of the above	45	15	12	8	8	2	10	68	18	1510
2019	Client contact centre	39	14	14	14	10	0	8	58	27	343
2019	Health care practitioners	45	14	10	7	13	1	11	66	22	413
2019	Federal regulators	44	32	0	0	15	0	9	83	17	30
2019	Compliance, inspection and enforcement	38	16	11	12	15	1	7	59	30	269
2019	Communications or public affairs	43	18	13	9	8	2	6	67	18	228
2019	Access to information and privacy	53	20	10	1	10	1	5	77	12	91
2019	Security	36	16	19	11	14	0	3	55	26	240
2019	Science and technology	45	19	12	8	8	1	8	70	17	937
2019	Library services	36	11	16	15	9	0	13	54	28	46
2019	Legal services	42	13	15	10	6	1	13	63	18	64
2019	Administration and operations	38	18	15	9	13	1	5	60	24	1680
2019	Human resources	40	17	15	10	11	1	7	61	23	1010
2019	Financial management	37	20	17	10	11	0	5	60	22	830
2019	Procurement	36	15	16	11	12	1	8	57	25	752
2019	Real property	36	17	17	11	14	1	5	56	26	708
2019	Materiel management	42	16	13	10	13	1	5	62	25	871
2019	Information management	42	16	11	11	14	1	5	62	26	431
2019	Information technology	41	18	15	11	11	1	3	62	23	793
2019	Internal audit	48	18	16	6	5	0	7	72	11	78
2019	Evaluation	47	10	14	21	4	0	5	59	26	62
2019	Data sciences	52	20	12	7	4	1	4	75	12	65
2019	Policy	41	20	15	10	11	1	3	64	21	258
2019	Project management	41	20	14	10	10	1	4	64	21	722
2019	Other services to the public	43	15	11	11	10	1	8	64	23	374
2019	None of the above	39	16	14	12	12	1	7	59	26	1595
2018	Client contact centre	39	17	14	10	11	2	8	62	23	264
2018	Health care practitioners	45	10	13	8	12	1	11	63	22	356
2018	Federal regulators	82	0	6	0	3	3	6	90	4	30
2018	Compliance, inspection and enforcement	33	20	16	11	15	0	5	55	28	244
2018	Communications or public affairs	35	18	17	10	10	0	9	59	22	189
2018	Access to information and privacy	41	14	16	15	11	0	4	57	26	72
2018	Security	43	14	14	9	11	2	7	63	22	205
2018	Science and technology	42	16	14	7	9	1	11	66	18	765
2018	Library services	32	19	13	11	10	2	15	61	24	48
2018	Legal services	36	12	17	11	14	0	11	54	28	52
2018	Administration and operations	39	13	14	12	15	1	6	56	29	1341
2018	Human resources	38	17	16	11	12	1	5	58	25	703
2018	Financial management	41	15	13	11	13	1	6	60	26	687
2018	Procurement	41	14	12	10	16	1	6	59	28	641
2018	Real property	35	17	14	11	15	2	6	56	28	529
2018	Materiel management	44	13	11	10	13	2	6	63	25	738
2018	Information management	40	18	15	10	11	1	5	62	22	348
2018	Information technology	40	15	15	11	12	1	6	59	25	654
2018	Internal audit	31	29	15	10	13	0	3	61	24	65
2018	Evaluation	40	28	12	4	7	0	9	74	12	40
2018	Data sciences	57	9	8	8	9	0	9	73	19	54
2018	Policy	36	18	17	8	10	2	8	61	20	196
2018	Project management	37	19	15	9	11	2	7	62	22	541
2018	Other services to the public	42	14	17	11	11	1	5	60	23	304
2018	None of the above	40	13	13	12	15	2	7	57	29	1330

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Department of National Defence by Question 107. With which of the following communities do you most closely identify in relation to your current job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack