2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 29 48 6 12 4 0 0 78 16 312
2020 EL-03 33 50 8 0 8 0 0 83 8 12
2020 EL-04 25 57 2 10 6 0 0 82 16 51
2020 EL-05 33 52 2 10 2 0 0 86 12 42
2020 EL-06 26 48 9 14 4 0 0 74 18 160
2020 EL-07 38 34 7 21 0 0 0 72 21 29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 65 21 6 4 2 0 2 88 6 314
2020 EL-03 69 23 0 0 8 0 0 92 8 13
2020 EL-04 51 29 12 2 2 0 4 84 4 51
2020 EL-05 64 21 7 2 0 2 2 90 3 42
2020 EL-06 67 20 6 4 3 0 1 87 6 160
2020 EL-07 83 10 0 3 0 0 3 97 3 30
2017 EL 55 27 8 5 3 1 1 84 8 301
2017 EL-03 52 39 5 5 0 0 0 90 5 17
2017 EL-04 52 33 8 0 2 4 2 90 2 48
2017 EL-05 50 31 2 11 5 2 0 82 16 55
2017 EL-06 59 22 11 4 2 1 1 83 6 142
2017 EL-07 70 15 15 0 0 0 0 85 0 20
2014 EL 58 26 5 5 3 1 2 86 9 365
2014 EL-03 69 22 3 5 0 0 0 92 5 24
2014 EL-04 50 32 7 5 6 0 1 83 11 79
2014 EL-05 61 24 2 5 4 0 4 89 9 55
2014 EL-06 57 24 6 6 2 1 3 85 8 143
2014 EL-07 63 21 8 4 0 4 0 87 4 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 41 37 8 11 3 0 0 78 14 314
2020 EL-03 54 46 0 0 0 0 0 100 0 13
2020 EL-04 33 49 8 8 2 0 0 82 10 51
2020 EL-05 52 36 5 5 2 0 0 88 7 42
2020 EL-06 37 36 9 14 4 0 0 73 18 160
2020 EL-07 40 27 17 10 3 0 3 69 14 30
2019 EL 33 39 13 9 6 0 0 72 15 303
2019 EL-03 17 50 17 0 17 0 0 67 17 12
2019 EL-04 39 43 7 9 2 0 0 82 11 44
2019 EL-05 26 43 24 5 2 0 0 69 7 42
2019 EL-06 33 37 13 11 6 1 0 71 16 159
2019 EL-07 36 36 5 14 9 0 0 73 23 22
2017 EL 35 41 9 7 8 0 0 76 15 301
2017 EL-03 43 38 5 0 14 0 0 81 14 17
2017 EL-04 41 42 8 4 4 0 2 84 8 48
2017 EL-05 37 47 5 7 4 0 0 84 11 55
2017 EL-06 32 34 15 8 11 0 0 66 19 142
2017 EL-07 45 50 0 5 0 0 0 95 5 20
2014 EL 38 39 8 10 6 0 0 77 16 365
2014 EL-03 42 39 10 5 3 0 0 81 8 24
2014 EL-04 37 38 6 13 6 0 0 75 20 79
2014 EL-05 32 55 0 11 2 0 0 88 12 55
2014 EL-06 36 36 10 9 7 1 0 73 16 143
2014 EL-07 46 25 8 8 12 0 0 71 21 24

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 29 35 16 14 5 0 1 64 19 310
2020 EL-03 31 31 15 15 8 0 0 62 23 13
2020 EL-04 25 20 24 27 2 0 2 46 30 51
2020 EL-05 34 32 20 10 5 0 0 66 15 41
2020 EL-06 28 41 14 10 6 0 1 70 16 158
2020 EL-07 31 41 14 10 3 0 0 72 14 29
2019 EL 22 41 15 16 6 1 0 63 22 303
2019 EL-03 25 33 25 8 8 0 0 58 17 12
2019 EL-04 20 41 11 16 11 0 0 61 27 44
2019 EL-05 29 36 19 12 5 0 0 64 17 42
2019 EL-06 22 44 14 14 5 1 0 66 20 159
2019 EL-07 18 50 14 18 0 0 0 68 18 22
2018 EL 23 40 13 15 8 0 1 63 23 253
2018 EL-04 17 32 19 17 13 0 2 50 30 47
2018 EL-05 19 42 19 16 3 0 0 61 19 31
2018 EL-06 27 41 11 17 5 0 1 68 21 132
2018 EL-07 33 33 13 13 7 0 0 67 20 15
2017 EL 26 36 12 15 11 0 1 62 26 301
2017 EL-03 27 38 10 10 17 0 0 64 26 17
2017 EL-04 28 32 14 8 15 0 2 62 23 48
2017 EL-05 23 42 12 12 11 0 0 65 23 55
2017 EL-06 30 34 11 18 7 0 1 64 26 142
2017 EL-07 20 40 15 15 10 0 0 60 25 20
2014 EL 20 37 13 19 10 1 1 57 30 365
2014 EL-03 34 37 9 17 3 0 0 71 20 24
2014 EL-04 16 28 19 26 11 0 0 44 37 79
2014 EL-05 7 45 14 18 14 0 2 53 33 55
2014 EL-06 26 38 10 16 8 1 1 65 25 143
2014 EL-07 13 33 8 33 12 0 0 46 46 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 46 34 10 7 2 0 0 80 9 311
2020 EL-03 42 50 8 0 0 0 0 92 0 12
2020 EL-04 47 31 10 10 2 0 0 78 12 51
2020 EL-05 50 38 5 7 0 0 0 88 7 42
2020 EL-06 43 37 12 6 2 0 0 80 8 159
2020 EL-07 59 24 7 10 0 0 0 83 10 29
2019 EL 42 40 10 7 1 0 0 83 8 304
2019 EL-03 42 33 8 8 8 0 0 75 17 12
2019 EL-04 36 48 11 5 0 0 0 84 5 44
2019 EL-05 43 40 5 12 0 0 0 83 12 42
2019 EL-06 44 39 11 6 0 1 0 84 6 160
2019 EL-07 36 55 5 5 0 0 0 91 5 22
2017 EL 41 42 10 4 2 0 0 84 7 301
2017 EL-03 22 50 12 10 7 0 0 71 17 17
2017 EL-04 43 36 8 8 3 0 2 81 11 48
2017 EL-05 39 52 7 2 0 0 0 91 2 55
2017 EL-06 46 39 11 3 1 0 0 85 4 142
2017 EL-07 55 35 10 0 0 0 0 90 0 20
2014 EL 46 39 6 6 2 1 0 86 9 364
2014 EL-03 41 46 0 13 0 0 0 87 13 24
2014 EL-04 33 45 13 9 0 0 0 78 9 79
2014 EL-05 45 45 4 4 2 2 0 91 5 55
2014 EL-06 54 36 5 4 1 1 0 91 4 142
2014 EL-07 54 42 0 0 4 0 0 96 4 24

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 51 31 12 4 3 0 0 82 6 311
2020 EL-03 38 54 8 0 0 0 0 92 0 13
2020 EL-04 40 34 22 4 0 0 0 74 4 50
2020 EL-05 63 24 7 2 2 0 0 88 5 41
2020 EL-06 53 30 11 4 3 0 0 83 6 159
2020 EL-07 53 37 3 3 3 0 0 90 7 30
2019 EL 45 36 13 4 1 0 1 82 4 300
2019 EL-03 33 42 25 0 0 0 0 75 0 12
2019 EL-04 39 34 18 5 2 0 2 74 7 44
2019 EL-05 52 24 19 2 2 0 0 76 5 42
2019 EL-06 47 39 8 4 0 1 1 87 5 158
2019 EL-07 45 40 10 5 0 0 0 85 5 20
2018 EL 41 38 12 4 4 0 0 80 8 252
2018 EL-04 30 51 13 4 0 0 2 83 4 47
2018 EL-05 61 13 16 6 3 0 0 74 10 31
2018 EL-06 42 40 11 4 3 0 0 82 7 131
2018 EL-07 40 53 0 0 7 0 0 93 7 15
2017 EL 45 35 12 6 2 1 0 80 8 299
2017 EL-03 42 24 24 5 0 5 0 70 5 17
2017 EL-04 48 35 6 9 0 0 2 85 9 48
2017 EL-05 50 27 15 5 0 2 0 79 5 55
2017 EL-06 46 35 11 5 2 0 0 81 7 140
2017 EL-07 35 45 10 0 10 0 0 80 10 20
2014 EL 40 35 16 4 4 0 0 76 9 365
2014 EL-03 34 41 15 10 0 0 0 75 10 24
2014 EL-04 29 48 16 4 3 0 0 77 7 79
2014 EL-05 42 30 19 4 5 0 0 72 9 55
2014 EL-06 45 33 16 2 3 1 1 79 5 143
2014 EL-07 46 38 8 4 4 0 0 83 8 24

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 39 40 13 5 4 0 0 79 8 311
2020 EL-03 46 54 0 0 0 0 0 100 0 13
2020 EL-04 34 38 18 2 8 0 0 72 10 50
2020 EL-05 38 40 12 5 5 0 0 79 10 42
2020 EL-06 38 42 13 4 3 0 0 80 7 159
2020 EL-07 38 41 10 7 3 0 0 79 10 29
2019 EL 38 41 11 7 3 0 0 79 10 304
2019 EL-03 25 50 25 0 0 0 0 75 0 12
2019 EL-04 36 43 9 7 5 0 0 80 11 44
2019 EL-05 40 43 5 7 5 0 0 83 12 42
2019 EL-06 34 44 11 8 4 1 0 78 11 160
2019 EL-07 50 27 14 9 0 0 0 77 9 22
2018 EL 36 39 10 9 6 0 0 75 15 251
2018 EL-04 37 37 11 9 7 0 0 74 15 46
2018 EL-05 42 32 13 6 6 0 0 74 13 31
2018 EL-06 34 40 9 12 5 0 0 74 17 131
2018 EL-07 53 33 7 0 7 0 0 87 7 15
2017 EL 34 47 12 3 3 0 0 82 6 301
2017 EL-03 14 56 22 9 0 0 0 70 9 17
2017 EL-04 39 42 15 0 2 0 2 83 2 48
2017 EL-05 29 53 16 0 2 0 0 82 2 55
2017 EL-06 36 44 11 5 5 0 0 80 10 142
2017 EL-07 55 30 5 5 5 0 0 85 10 20
2014 EL 34 45 11 7 3 1 0 79 10 365
2014 EL-03 22 60 5 9 0 3 0 86 9 24
2014 EL-04 28 46 12 9 5 0 0 74 14 79
2014 EL-05 34 48 7 9 2 0 0 82 11 55
2014 EL-06 35 41 15 7 2 1 0 76 9 143
2014 EL-07 33 38 17 4 4 0 4 74 9 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 22 40 21 10 6 0 1 62 16 312
2020 EL-03 8 46 38 8 0 0 0 54 8 13
2020 EL-04 14 39 31 10 6 0 0 53 16 51
2020 EL-05 29 45 17 5 5 0 0 74 10 42
2020 EL-06 23 41 18 9 8 0 1 64 17 158
2020 EL-07 10 47 27 17 0 0 0 57 17 30
2019 EL 23 34 25 12 4 1 0 58 17 302
2019 EL-03 17 42 33 8 0 0 0 58 8 12
2019 EL-04 25 25 32 16 2 0 0 50 18 44
2019 EL-05 24 33 26 12 5 0 0 57 17 42
2019 EL-06 21 36 24 11 6 1 1 58 17 159
2019 EL-07 29 38 14 19 0 0 0 67 19 21
2018 EL 18 31 26 14 9 0 0 50 24 253
2018 EL-04 19 19 32 21 6 0 2 39 28 47
2018 EL-05 23 26 29 6 16 0 0 48 23 31
2018 EL-06 20 34 24 14 8 0 0 54 22 132
2018 EL-07 13 40 27 13 7 0 0 53 20 15
2017 EL 21 33 23 14 8 0 1 54 23 301
2017 EL-03 10 14 34 19 23 0 0 24 42 17
2017 EL-04 15 47 19 10 8 0 2 63 18 48
2017 EL-05 31 28 27 9 5 0 0 59 14 55
2017 EL-06 21 31 22 18 8 0 1 52 26 142
2017 EL-07 20 40 20 20 0 0 0 60 20 20
2014 EL 17 37 21 14 10 0 0 54 24 365
2014 EL-03 14 39 25 13 9 0 0 52 22 24
2014 EL-04 14 35 21 12 17 0 0 49 30 79
2014 EL-05 20 42 11 17 11 0 0 62 28 55
2014 EL-06 19 40 23 10 7 1 0 59 18 143
2014 EL-07 17 38 29 13 4 0 0 54 17 24

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 28 43 13 11 5 0 0 71 16 310
2020 EL-03 15 77 8 0 0 0 0 92 0 13
2020 EL-04 24 37 18 14 8 0 0 61 22 51
2020 EL-05 33 48 12 7 0 0 0 81 7 42
2020 EL-06 28 42 13 13 4 0 0 70 17 156
2020 EL-07 30 47 10 7 7 0 0 77 13 30
2019 EL 23 43 18 11 4 1 0 67 15 301
2019 EL-03 8 50 33 8 0 0 0 58 8 12
2019 EL-04 20 48 20 5 7 0 0 68 11 44
2019 EL-05 21 43 29 5 2 0 0 64 7 42
2019 EL-06 24 42 14 15 4 1 0 67 19 158
2019 EL-07 29 38 10 19 5 0 0 67 24 21
2018 EL 26 37 17 13 8 0 0 62 20 253
2018 EL-04 26 26 28 13 9 0 0 51 21 47
2018 EL-05 35 35 13 10 6 0 0 71 16 31
2018 EL-06 27 36 17 14 7 0 0 62 21 132
2018 EL-07 27 33 13 20 7 0 0 60 27 15
2017 EL 25 44 13 12 5 0 0 70 17 301
2017 EL-03 14 47 12 22 5 0 0 62 26 17
2017 EL-04 29 42 17 6 4 0 2 73 10 48
2017 EL-05 35 40 9 11 5 0 0 75 16 55
2017 EL-06 21 46 14 13 6 0 0 67 19 142
2017 EL-07 25 50 10 15 0 0 0 75 15 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 46 38 9 4 2 0 0 85 6 312
2020 EL-03 54 46 0 0 0 0 0 100 0 13
2020 EL-04 37 45 14 0 4 0 0 82 4 51
2020 EL-05 43 45 7 5 0 0 0 88 5 42
2020 EL-06 47 38 8 6 1 0 0 85 7 158
2020 EL-07 63 23 7 7 0 0 0 87 7 30
2019 EL 41 38 14 3 3 1 0 80 6 300
2019 EL-03 36 36 18 0 9 0 0 73 9 11
2019 EL-04 36 39 11 5 7 0 2 77 12 44
2019 EL-05 45 38 17 0 0 0 0 83 0 42
2019 EL-06 39 39 15 4 3 1 0 78 6 158
2019 EL-07 57 33 10 0 0 0 0 90 0 21
2018 EL 39 42 9 5 4 0 0 81 10 253
2018 EL-04 36 38 15 2 6 0 2 76 9 47
2018 EL-05 38 50 6 3 3 0 0 88 6 32
2018 EL-06 41 39 10 7 4 0 0 80 11 133
2018 EL-07 33 60 0 7 0 0 0 93 7 15
2017 EL 38 42 9 6 4 1 1 81 10 301
2017 EL-03 22 45 17 12 5 0 0 66 17 17
2017 EL-04 47 37 10 2 2 0 2 86 4 48
2017 EL-05 30 54 7 5 4 0 0 84 9 55
2017 EL-06 39 42 6 7 4 1 1 82 11 142
2017 EL-07 55 25 15 5 0 0 0 80 5 20
2014 EL 40 40 13 4 3 1 0 81 7 364
2014 EL-03 42 50 8 0 0 0 0 92 0 24
2014 EL-04 32 42 15 4 6 2 0 74 10 79
2014 EL-05 50 34 7 9 0 0 0 84 9 55
2014 EL-06 40 39 16 3 1 1 0 80 4 142
2014 EL-07 42 46 8 0 4 0 0 87 4 24

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 32 41 16 7 5 0 0 72 12 311
2020 EL-03 31 38 23 8 0 0 0 69 8 13
2020 EL-04 22 39 25 8 6 0 0 61 14 51
2020 EL-05 36 38 17 7 2 0 0 74 10 42
2020 EL-06 34 43 10 6 8 0 0 76 13 157
2020 EL-07 23 47 23 7 0 0 0 70 7 30
2019 EL 31 37 20 8 2 1 0 69 11 302
2019 EL-03 8 33 58 0 0 0 0 42 0 12
2019 EL-04 25 43 20 7 5 0 0 68 11 44
2019 EL-05 31 50 10 10 0 0 0 81 10 42
2019 EL-06 33 32 22 9 3 1 0 66 12 159
2019 EL-07 48 38 10 5 0 0 0 86 5 21
2018 EL 29 39 16 9 8 0 0 67 16 252
2018 EL-04 23 34 26 13 4 0 0 57 17 47
2018 EL-05 25 47 16 3 9 0 0 72 13 32
2018 EL-06 32 40 14 8 6 0 0 72 14 132
2018 EL-07 40 40 7 7 7 0 0 80 13 15
2017 EL 32 34 17 10 7 0 1 66 17 301
2017 EL-03 19 34 12 30 5 0 0 53 35 17
2017 EL-04 34 27 20 12 6 0 2 62 18 48
2017 EL-05 36 31 22 5 5 0 0 67 11 55
2017 EL-06 32 35 13 12 6 0 1 68 18 142
2017 EL-07 40 40 15 0 5 0 0 80 5 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 60 31 6 2 0 0 0 91 3 308
2020 EL-03 77 23 0 0 0 0 0 100 0 13
2020 EL-04 63 25 10 0 2 0 0 88 2 51
2020 EL-05 61 24 12 2 0 0 0 85 2 41
2020 EL-06 55 35 6 3 0 0 0 91 3 155
2020 EL-07 60 37 3 0 0 0 0 97 0 30
2019 EL 60 29 8 1 1 0 0 90 2 300
2019 EL-03 50 25 25 0 0 0 0 75 0 12
2019 EL-04 55 34 9 0 2 0 0 89 2 44
2019 EL-05 64 26 10 0 0 0 0 90 0 42
2019 EL-06 57 32 8 2 1 1 0 90 3 157
2019 EL-07 81 19 0 0 0 0 0 100 0 21
2018 EL 61 28 7 2 2 0 0 88 5 252
2018 EL-04 60 30 6 0 4 0 0 89 4 47
2018 EL-05 63 22 13 3 0 0 0 84 3 32
2018 EL-06 60 29 6 3 2 0 0 89 5 132
2018 EL-07 80 20 0 0 0 0 0 100 0 15
2017 EL 59 34 5 1 1 0 0 93 2 301
2017 EL-03 50 42 7 0 0 0 0 93 0 17
2017 EL-04 58 28 8 2 2 0 2 88 4 48
2017 EL-05 49 48 2 2 0 0 0 96 2 55
2017 EL-06 58 35 4 1 1 0 0 94 3 142
2017 EL-07 70 20 10 0 0 0 0 90 0 20
2014 EL 70 23 4 1 1 1 0 93 2 365
2014 EL-03 66 34 0 0 0 0 0 100 0 24
2014 EL-04 63 26 6 2 2 1 0 90 4 79
2014 EL-05 71 21 7 0 0 0 0 93 0 55
2014 EL-06 69 22 5 2 1 1 0 92 3 143
2014 EL-07 63 29 4 0 4 0 0 92 4 24

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 37 37 15 7 4 0 1 75 11 310
2020 EL-03 31 38 23 0 8 0 0 69 8 13
2020 EL-04 30 42 14 8 4 0 2 73 12 50
2020 EL-05 48 26 24 2 0 0 0 74 2 42
2020 EL-06 36 38 12 9 4 0 1 75 13 158
2020 EL-07 48 34 14 0 3 0 0 83 3 29
2019 EL 31 40 19 6 2 1 0 72 8 300
2019 EL-03 8 50 42 0 0 0 0 58 0 12
2019 EL-04 25 36 18 14 5 0 2 63 19 44
2019 EL-05 40 36 21 2 0 0 0 76 2 42
2019 EL-06 31 43 15 7 3 1 0 74 10 157
2019 EL-07 38 52 10 0 0 0 0 90 0 21
2018 EL 33 38 14 9 6 0 0 71 15 253
2018 EL-04 28 36 21 13 2 0 0 64 15 47
2018 EL-05 28 50 9 0 13 0 0 78 13 32
2018 EL-06 34 40 13 10 4 0 0 74 14 133
2018 EL-07 47 27 13 13 0 0 0 73 13 15
2017 EL 34 40 11 9 5 0 1 75 14 301
2017 EL-03 29 47 5 19 0 0 0 76 19 17
2017 EL-04 34 45 8 5 6 0 2 81 11 48
2017 EL-05 34 36 16 5 6 2 0 72 12 55
2017 EL-06 32 40 12 10 5 0 1 73 15 142
2017 EL-07 45 30 15 10 0 0 0 75 10 20
2014 EL 25 42 15 12 6 0 0 67 18 365
2014 EL-03 20 44 18 17 0 0 0 64 17 24
2014 EL-04 19 32 23 16 10 0 0 50 27 79
2014 EL-05 27 42 15 12 4 0 0 69 16 55
2014 EL-06 27 49 12 8 4 1 0 76 12 143
2014 EL-07 29 54 13 4 0 0 0 83 4 24

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 38 38 13 8 4 0 0 76 12 310
2020 EL-03 38 31 23 8 0 0 0 69 8 13
2020 EL-04 27 37 20 12 4 0 0 65 16 51
2020 EL-05 41 37 15 7 0 0 0 78 7 41
2020 EL-06 39 40 11 8 3 0 0 78 11 158
2020 EL-07 43 37 7 7 7 0 0 80 13 30
2019 EL 36 34 19 7 2 1 1 71 10 301
2019 EL-03 8 33 50 8 0 0 0 42 8 12
2019 EL-04 36 27 20 9 5 0 2 65 14 44
2019 EL-05 40 36 12 10 2 0 0 76 12 42
2019 EL-06 37 36 16 6 3 1 0 74 9 158
2019 EL-07 33 33 29 5 0 0 0 67 5 21
2018 EL 35 35 13 10 7 0 0 70 17 252
2018 EL-04 33 26 20 13 7 0 2 60 20 46
2018 EL-05 38 34 9 6 13 0 0 72 19 32
2018 EL-06 33 38 16 9 4 0 0 71 13 133
2018 EL-07 40 40 0 13 7 0 0 80 20 15
2017 EL 35 37 17 7 4 0 0 72 11 301
2017 EL-03 12 46 13 29 0 0 0 58 29 17
2017 EL-04 42 37 13 2 4 0 2 81 6 48
2017 EL-05 38 38 13 5 4 2 0 77 9 55
2017 EL-06 32 36 20 8 3 0 0 68 11 142
2017 EL-07 40 30 30 0 0 0 0 70 0 20
2014 EL 32 37 14 12 5 1 0 69 17 365
2014 EL-03 29 46 13 8 0 3 0 77 9 24
2014 EL-04 23 33 21 17 6 0 0 56 23 79
2014 EL-05 39 39 9 9 4 0 0 79 12 55
2014 EL-06 35 35 15 10 4 1 0 70 15 143
2014 EL-07 42 37 8 13 0 0 0 79 13 24

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 31 44 15 7 4 0 0 75 10 310
2020 EL-03 31 54 15 0 0 0 0 85 0 13
2020 EL-04 24 53 18 4 2 0 0 76 6 51
2020 EL-05 37 39 17 5 2 0 0 76 7 41
2020 EL-06 30 45 16 7 3 0 0 75 10 157
2020 EL-07 30 40 10 13 7 0 0 70 20 30
2019 EL 30 41 17 7 3 1 1 72 11 298
2019 EL-03 8 50 25 17 0 0 0 58 17 12
2019 EL-04 32 36 18 7 5 0 2 70 12 44
2019 EL-05 33 38 24 5 0 0 0 71 5 42
2019 EL-06 30 42 16 8 4 1 0 72 12 156
2019 EL-07 38 38 10 10 5 0 0 76 14 21
2018 EL 32 34 17 8 8 0 0 66 17 252
2018 EL-04 26 26 34 6 9 0 0 51 15 47
2018 EL-05 41 34 16 0 9 0 0 75 9 32
2018 EL-06 34 35 14 11 7 0 0 69 17 133
2018 EL-07 36 43 7 14 0 0 0 79 14 14
2017 EL 31 40 13 10 6 0 0 72 15 300
2017 EL-03 17 29 31 23 0 0 0 46 23 17
2017 EL-04 37 38 10 6 7 0 2 77 13 48
2017 EL-05 32 45 13 5 5 0 0 76 11 54
2017 EL-06 30 43 12 11 5 0 0 73 15 142
2017 EL-07 40 50 5 5 0 0 0 90 5 20
2014 EL 30 39 18 8 4 1 0 69 13 365
2014 EL-03 36 44 5 3 5 7 0 86 9 24
2014 EL-04 25 39 15 18 2 0 0 65 20 79
2014 EL-05 34 42 17 2 5 0 0 76 7 55
2014 EL-06 29 41 22 5 3 1 0 70 8 143
2014 EL-07 38 33 13 8 8 0 0 71 17 24

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 51 35 7 4 3 0 0 86 6 313
2020 EL-03 62 31 8 0 0 0 0 92 0 13
2020 EL-04 49 33 16 0 2 0 0 82 2 51
2020 EL-05 57 31 5 7 0 0 0 88 7 42
2020 EL-06 48 40 5 4 3 0 0 88 7 159
2020 EL-07 43 37 10 7 3 0 0 80 10 30
2019 EL 47 36 12 3 2 0 0 83 5 302
2019 EL-03 42 42 17 0 0 0 0 83 0 12
2019 EL-04 47 33 16 2 2 0 0 79 5 43
2019 EL-05 52 31 12 2 2 0 0 83 5 42
2019 EL-06 45 35 14 4 3 0 0 80 6 159
2019 EL-07 50 50 0 0 0 0 0 100 0 22
2018 EL 46 32 13 5 4 0 0 78 9 252
2018 EL-04 49 26 17 4 4 0 0 74 9 47
2018 EL-05 53 28 9 9 0 0 0 81 9 32
2018 EL-06 46 34 13 4 3 0 0 80 7 132
2018 EL-07 40 33 20 7 0 0 0 73 7 15
2017 EL 48 36 11 4 1 0 0 84 6 300
2017 EL-03 53 17 12 18 0 0 0 70 18 17
2017 EL-04 49 30 15 2 2 0 2 81 4 48
2017 EL-05 47 39 12 2 0 0 0 86 2 55
2017 EL-06 47 40 9 3 1 0 0 87 4 141
2017 EL-07 40 35 10 10 5 0 0 75 15 20
2014 EL 47 40 9 2 2 0 0 87 4 364
2014 EL-03 62 32 6 0 0 0 0 94 0 23
2014 EL-04 36 51 9 2 2 0 0 86 4 79
2014 EL-05 47 38 9 4 2 0 0 86 5 55
2014 EL-06 43 41 11 1 2 1 0 85 4 143
2014 EL-07 46 38 8 4 4 0 0 83 8 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 36 35 16 10 3 0 1 71 13 313
2020 EL-03 46 46 8 0 0 0 0 92 0 13
2020 EL-04 39 41 12 6 0 0 2 82 6 51
2020 EL-05 45 33 10 10 0 0 2 80 10 42
2020 EL-06 31 38 18 8 5 0 0 69 13 159
2020 EL-07 33 17 20 27 3 0 0 50 30 30
2019 EL 32 37 21 5 4 1 1 70 9 302
2019 EL-03 42 25 33 0 0 0 0 67 0 12
2019 EL-04 39 39 16 5 0 0 2 79 5 44
2019 EL-05 37 39 20 2 0 0 2 78 3 41
2019 EL-06 30 35 22 7 5 1 0 66 12 159
2019 EL-07 27 32 23 5 14 0 0 59 18 22
2018 EL 36 35 17 5 6 0 1 72 11 254
2018 EL-04 40 38 17 2 2 0 2 79 4 48
2018 EL-05 44 31 19 3 3 0 0 75 6 32
2018 EL-06 34 36 15 7 8 0 1 70 15 132
2018 EL-07 33 40 13 7 7 0 0 73 13 15
2017 EL 37 37 13 8 4 0 0 74 12 300
2017 EL-03 31 39 21 5 5 0 0 70 10 17
2017 EL-04 38 37 12 11 0 2 0 77 12 48
2017 EL-05 45 39 5 11 0 0 0 84 11 55
2017 EL-06 30 35 19 10 6 0 1 65 16 142
2017 EL-07 50 40 0 0 10 0 0 90 10 20
2014 EL 39 32 17 7 4 0 1 72 11 365
2014 EL-03 55 25 16 3 0 0 0 81 3 24
2014 EL-04 43 30 18 5 3 0 0 73 8 79
2014 EL-05 54 23 16 5 2 0 0 77 7 55
2014 EL-06 28 36 18 11 4 1 2 65 16 143
2014 EL-07 29 42 21 4 4 0 0 71 8 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 9 26 40 18 7 0 0 25 34 313
2020 EL-03 8 38 38 8 8 0 0 15 46 13
2020 EL-04 14 24 39 16 8 0 0 24 37 51
2020 EL-05 10 21 36 26 5 2 0 32 32 42
2020 EL-06 6 24 44 19 7 0 0 26 30 159
2020 EL-07 0 40 37 20 3 0 0 23 40 30
2019 EL 9 31 32 20 6 1 1 27 41 300
2019 EL-03 17 17 33 33 0 0 0 33 33 12
2019 EL-04 10 31 21 26 10 0 2 37 41 42
2019 EL-05 12 33 26 19 2 2 5 23 49 42
2019 EL-06 9 29 36 19 6 1 0 26 38 159
2019 EL-07 0 36 36 14 14 0 0 27 36 22
2018 EL 9 30 33 18 9 0 1 27 40 254
2018 EL-04 6 43 23 17 9 2 0 26 50 47
2018 EL-05 16 28 28 19 9 0 0 28 44 32
2018 EL-06 9 29 30 22 9 0 2 32 38 132
2018 EL-07 7 20 60 7 7 0 0 13 27 15
2017 EL 8 27 39 15 9 0 2 24 36 299
2017 EL-03 18 24 29 24 0 0 5 25 44 17
2017 EL-04 11 21 35 24 6 0 3 31 33 48
2017 EL-05 5 39 31 10 11 0 4 21 46 55
2017 EL-06 7 27 44 11 10 0 1 21 35 140
2017 EL-07 5 30 25 35 5 0 0 40 35 20
2014 EL 10 31 36 14 7 1 2 21 42 365
2014 EL-03 10 20 46 10 7 3 3 18 33 24
2014 EL-04 9 34 33 14 10 0 1 24 43 79
2014 EL-05 5 23 40 14 14 0 4 29 30 55
2014 EL-06 8 34 37 13 4 1 2 18 44 143
2014 EL-07 21 33 29 13 4 0 0 17 54 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 10 16 29 29 15 1 2 45 26 312
2020 EL-03 8 23 38 23 8 0 0 31 31 13
2020 EL-04 8 20 31 25 12 0 4 39 29 51
2020 EL-05 10 12 34 32 10 2 0 43 23 41
2020 EL-06 9 15 26 30 16 1 2 48 25 159
2020 EL-07 10 17 30 30 13 0 0 43 27 30
2019 EL 7 20 25 29 17 1 1 47 28 301
2019 EL-03 25 8 25 33 8 0 0 42 33 12
2019 EL-04 7 19 26 30 16 0 2 48 26 43
2019 EL-05 10 17 26 24 19 0 5 45 28 42
2019 EL-06 5 22 24 30 18 1 1 48 27 159
2019 EL-07 5 32 27 23 14 0 0 36 36 22
2018 EL 8 21 31 21 16 1 1 38 30 252
2018 EL-04 7 24 33 15 15 4 2 33 33 46
2018 EL-05 6 25 31 13 22 3 0 35 32 32
2018 EL-06 8 20 28 26 18 0 1 44 28 131
2018 EL-07 7 7 47 27 7 0 7 36 14 15
2017 EL 6 22 28 26 14 1 3 42 29 298
2017 EL-03 13 22 28 20 13 5 0 35 36 16
2017 EL-04 6 17 32 34 8 2 2 43 24 48
2017 EL-05 7 19 26 26 16 0 6 44 28 55
2017 EL-06 5 24 26 26 15 1 1 43 30 140
2017 EL-07 5 25 35 15 20 0 0 35 30 20
2014 EL 10 20 31 25 11 1 3 37 30 365
2014 EL-03 8 21 25 22 12 0 12 38 33 24
2014 EL-04 18 18 33 24 7 1 0 31 36 79
2014 EL-05 2 16 32 31 14 0 4 48 19 55
2014 EL-06 3 22 37 25 8 1 3 35 27 143
2014 EL-07 12 25 25 21 17 0 0 38 37 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 20 28 29 13 7 1 2 21 50 312
2020 EL-03 0 46 23 15 15 0 0 31 46 13
2020 EL-04 18 36 22 14 6 2 2 21 56 50
2020 EL-05 17 21 31 14 12 5 0 28 40 42
2020 EL-06 22 29 29 13 4 1 2 18 52 160
2020 EL-07 24 21 31 17 3 0 3 21 46 29
2019 EL 24 28 27 12 7 1 1 19 53 300
2019 EL-03 8 33 25 25 8 0 0 33 42 12
2019 EL-04 9 35 33 14 7 0 2 21 45 43
2019 EL-05 24 33 26 5 10 0 2 15 59 42
2019 EL-06 29 28 23 13 5 1 1 18 58 160
2019 EL-07 18 14 41 14 9 5 0 24 33 22
2018 EL 24 36 23 9 6 1 2 15 61 256
2018 EL-04 25 31 27 0 10 4 2 11 60 48
2018 EL-05 22 22 34 13 9 0 0 22 44 32
2018 EL-06 24 41 20 8 5 1 2 13 66 133
2018 EL-07 27 27 27 20 0 0 0 20 53 15
2017 EL 24 31 26 11 6 1 2 17 57 300
2017 EL-03 19 28 29 19 0 5 0 20 49 17
2017 EL-04 15 34 30 15 2 0 4 18 51 48
2017 EL-05 18 31 25 12 9 2 4 22 52 55
2017 EL-06 31 33 23 6 5 0 1 11 65 141
2017 EL-07 15 30 40 0 15 0 0 15 45 20
2014 EL 26 29 25 11 5 1 3 17 58 365
2014 EL-03 5 25 25 26 7 3 8 37 34 24
2014 EL-04 20 26 35 8 7 0 3 16 48 79
2014 EL-05 23 21 31 7 9 4 4 17 48 55
2014 EL-06 31 34 20 9 3 1 1 12 67 143
2014 EL-07 25 33 25 4 8 0 4 13 61 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 2 11 35 35 15 0 1 51 13 309
2020 EL-03 0 31 23 23 23 0 0 46 31 13
2020 EL-04 0 2 38 42 15 0 4 59 2 48
2020 EL-05 7 14 10 40 26 2 0 68 22 42
2020 EL-06 1 11 40 35 13 0 1 48 11 158
2020 EL-07 7 10 47 27 10 0 0 37 17 30
2019 EL 4 10 36 33 13 1 2 48 15 297
2019 EL-03 0 8 17 58 17 0 0 75 8 12
2019 EL-04 0 7 40 38 12 0 2 51 7 42
2019 EL-05 8 15 35 23 13 3 5 38 24 40
2019 EL-06 4 11 35 33 14 1 1 48 16 158
2019 EL-07 0 9 50 27 14 0 0 41 9 22
2018 EL 5 14 29 34 14 1 2 50 20 253
2018 EL-04 2 6 34 34 17 2 4 55 9 47
2018 EL-05 3 9 22 44 19 3 0 65 13 32
2018 EL-06 5 17 26 34 16 0 2 52 22 131
2018 EL-07 0 20 53 27 0 0 0 27 20 15
2017 EL 5 13 35 28 16 1 2 46 18 295
2017 EL-03 13 0 19 53 8 8 0 66 14 16
2017 EL-04 7 8 33 34 14 0 4 50 16 48
2017 EL-05 2 16 35 22 19 2 4 44 19 55
2017 EL-06 5 16 40 23 14 0 2 38 21 138
2017 EL-07 5 11 32 32 21 0 0 53 16 19
2014 EL 4 14 32 34 13 2 2 48 19 363
2014 EL-03 4 9 18 46 16 4 4 67 13 23
2014 EL-04 3 11 36 39 9 2 1 49 14 79
2014 EL-05 4 11 23 33 25 3 2 61 15 55
2014 EL-06 5 20 33 30 11 1 1 41 25 142
2014 EL-07 8 4 42 33 13 0 0 46 12 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 12 24 33 19 11 1 1 30 36 313
2020 EL-03 15 38 31 15 0 0 0 15 54 13
2020 EL-04 8 28 32 22 8 0 2 31 37 50
2020 EL-05 7 12 38 21 21 0 0 43 19 42
2020 EL-06 13 25 33 16 10 1 1 27 39 160
2020 EL-07 17 13 37 27 7 0 0 33 30 30
2019 EL 14 22 35 18 9 1 1 28 36 301
2019 EL-03 36 9 36 9 9 0 0 18 45 11
2019 EL-04 12 23 33 21 9 0 2 31 36 43
2019 EL-05 10 17 40 24 7 0 2 32 27 42
2019 EL-06 15 22 34 18 10 1 1 28 38 159
2019 EL-07 5 41 32 9 9 0 5 19 48 22
2018 EL 17 24 31 18 7 1 1 26 42 255
2018 EL-04 23 30 19 11 9 4 4 21 58 47
2018 EL-05 9 16 38 31 6 0 0 38 25 32
2018 EL-06 15 25 33 18 9 0 0 27 40 133
2018 EL-07 13 27 40 20 0 0 0 20 40 15
2017 EL 12 25 30 18 11 1 1 31 38 299
2017 EL-03 23 36 19 22 0 0 0 22 59 17
2017 EL-04 19 15 30 22 9 3 2 33 36 48
2017 EL-05 5 30 25 23 12 0 4 37 37 55
2017 EL-06 12 26 37 12 11 1 1 23 39 140
2017 EL-07 10 30 15 30 15 0 0 45 40 20
2014 EL 18 29 25 18 7 1 2 26 48 365
2014 EL-03 27 20 25 12 3 3 8 17 54 24
2014 EL-04 17 29 22 23 10 0 0 33 45 79
2014 EL-05 7 36 27 19 9 0 2 28 44 55
2014 EL-06 20 27 27 19 6 1 1 25 48 143
2014 EL-07 25 38 17 13 8 0 0 21 62 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 8 14 25 27 23 1 3 52 22 314
2020 EL-03 8 15 38 15 23 0 0 38 23 13
2020 EL-04 8 6 29 24 27 0 6 54 15 51
2020 EL-05 10 7 14 29 33 5 2 67 18 42
2020 EL-06 8 17 25 28 19 1 3 48 26 160
2020 EL-07 3 20 33 33 10 0 0 43 23 30
2019 EL 10 17 23 28 20 1 1 49 28 301
2019 EL-03 17 8 25 25 25 0 0 50 25 12
2019 EL-04 9 19 21 26 21 0 5 49 29 43
2019 EL-05 10 19 17 24 24 2 5 51 31 42
2019 EL-06 12 16 23 30 18 1 0 48 29 159
2019 EL-07 9 18 32 23 18 0 0 41 27 22
2018 EL 11 20 26 23 17 2 2 41 32 254
2018 EL-04 2 26 26 17 21 4 4 42 30 47
2018 EL-05 6 16 31 22 22 3 0 45 23 32
2018 EL-06 13 20 26 24 16 1 1 41 33 132
2018 EL-07 13 13 27 33 13 0 0 47 27 15
2017 EL 7 21 23 21 22 0 6 46 29 298
2017 EL-03 10 25 31 17 7 0 10 27 39 17
2017 EL-04 10 22 22 12 24 0 10 40 35 47
2017 EL-05 4 21 19 24 21 0 11 50 28 55
2017 EL-06 8 22 24 22 20 0 4 44 31 140
2017 EL-07 5 25 35 15 20 0 0 35 30 20
2014 EL 11 15 23 26 20 1 4 49 27 365
2014 EL-03 17 12 29 18 17 3 3 38 31 24
2014 EL-04 13 16 21 25 21 0 5 49 30 79
2014 EL-05 4 16 18 30 26 0 6 60 21 55
2014 EL-06 9 15 27 29 15 1 3 46 25 143
2014 EL-07 17 17 25 33 8 0 0 42 33 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 15 33 26 15 8 2 2 24 50 311
2020 EL-03 23 31 15 23 8 0 0 31 54 13
2020 EL-04 10 30 32 18 4 2 4 23 43 50
2020 EL-05 10 43 19 14 12 2 0 27 54 42
2020 EL-06 16 34 25 15 7 1 2 22 52 158
2020 EL-07 20 33 33 7 7 0 0 13 53 30
2019 EL 21 26 29 12 8 1 2 21 49 301
2019 EL-03 8 8 42 25 17 0 0 42 17 12
2019 EL-04 9 26 30 14 14 2 5 30 38 43
2019 EL-05 17 26 40 5 7 0 5 13 45 42
2019 EL-06 24 30 26 13 5 1 1 18 55 160
2019 EL-07 29 19 24 10 19 0 0 29 48 21
2018 EL 23 31 26 11 7 0 2 18 55 255
2018 EL-04 23 26 30 11 9 0 2 20 50 47
2018 EL-05 19 16 38 16 13 0 0 28 34 32
2018 EL-06 21 36 26 8 7 1 2 15 58 133
2018 EL-07 40 27 20 13 0 0 0 13 67 15
2017 EL 18 26 31 12 10 1 1 23 45 300
2017 EL-03 22 14 10 22 25 7 0 51 39 17
2017 EL-04 15 17 37 20 9 2 0 30 33 48
2017 EL-05 9 29 31 13 14 2 2 28 39 55
2017 EL-06 22 31 33 4 6 1 2 11 55 141
2017 EL-07 15 20 35 25 5 0 0 30 35 20
2014 EL 22 24 30 13 5 3 3 19 49 362
2014 EL-03 20 13 32 14 12 4 5 29 36 23
2014 EL-04 21 21 34 8 7 5 4 16 47 79
2014 EL-05 16 28 29 17 7 4 0 25 45 55
2014 EL-06 22 33 30 9 2 2 2 12 57 141
2014 EL-07 25 21 25 21 4 0 4 26 48 24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 6 13 38 28 13 0 2 42 19 314
2020 EL-03 8 8 31 54 0 0 0 54 15 13
2020 EL-04 10 10 43 22 12 0 4 35 20 51
2020 EL-05 7 12 31 33 17 0 0 50 19 42
2020 EL-06 4 15 38 26 14 0 2 41 20 160
2020 EL-07 0 17 40 37 7 0 0 43 17 30
2019 EL 6 15 37 24 15 1 2 41 21 303
2019 EL-03 0 8 50 25 17 0 0 42 8 12
2019 EL-04 0 20 41 18 14 2 5 34 22 44
2019 EL-05 10 10 36 31 12 0 2 44 20 42
2019 EL-06 5 16 35 26 15 1 2 43 21 160
2019 EL-07 5 9 45 18 23 0 0 41 14 22
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 27 35 20 7 4 3 4 66 12 313
2020 EL-03 8 54 23 8 8 0 0 62 15 13
2020 EL-04 18 34 30 8 6 2 2 54 15 50
2020 EL-05 19 43 24 10 2 2 0 63 12 42
2020 EL-06 34 30 17 6 3 4 6 72 10 160
2020 EL-07 20 47 23 7 3 0 0 67 10 30
2019 EL 26 32 25 8 3 3 2 62 12 303
2019 EL-03 0 33 42 0 17 8 0 36 18 12
2019 EL-04 27 30 16 16 2 5 5 63 20 44
2019 EL-05 19 38 29 7 0 5 2 62 8 42
2019 EL-06 30 33 25 6 3 2 1 65 10 160
2019 EL-07 32 41 14 9 5 0 0 73 14 22
2018 EL 24 36 19 9 7 4 2 63 16 253
2018 EL-04 17 30 15 21 6 4 6 52 31 47
2018 EL-05 30 40 17 7 7 0 0 70 13 30
2018 EL-06 28 35 22 4 6 5 2 66 10 133
2018 EL-07 27 33 20 20 0 0 0 60 20 15
2017 EL 23 36 21 6 7 3 3 63 15 299
2017 EL-03 10 39 17 25 0 5 5 53 28 17
2017 EL-04 24 37 20 4 11 0 4 63 16 48
2017 EL-05 24 37 20 4 11 2 4 64 15 55
2017 EL-06 23 35 22 7 5 4 3 63 13 141
2017 EL-07 42 32 16 5 0 5 0 78 6 19
2014 EL 24 35 20 9 7 3 1 62 17 365
2014 EL-03 27 30 3 24 5 10 0 64 32 24
2014 EL-04 16 39 21 13 10 0 0 55 23 79
2014 EL-05 21 42 19 5 7 0 5 67 13 55
2014 EL-06 29 28 27 5 4 6 1 61 10 143
2014 EL-07 29 46 21 4 0 0 0 75 4 24

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 48 29 9 7 5 1 1 78 13 314
2020 EL-03 46 23 15 8 8 0 0 69 15 13
2020 EL-04 35 33 12 12 8 0 0 69 20 51
2020 EL-05 48 29 12 5 5 0 2 78 10 42
2020 EL-06 54 28 7 7 3 1 1 83 10 160
2020 EL-07 43 33 10 7 7 0 0 77 13 30
2019 EL 43 33 13 8 3 0 0 77 11 303
2019 EL-03 25 33 33 0 8 0 0 58 8 12
2019 EL-04 43 36 5 14 2 0 0 80 16 44
2019 EL-05 39 46 7 7 0 0 0 85 7 41
2019 EL-06 46 30 13 7 3 1 0 77 10 160
2019 EL-07 36 36 18 5 5 0 0 73 9 22
2018 EL 37 37 8 11 6 1 0 75 18 253
2018 EL-04 26 45 11 15 4 0 0 70 19 47
2018 EL-05 47 33 3 7 10 0 0 80 17 30
2018 EL-06 47 32 6 9 5 1 0 80 14 133
2018 EL-07 27 33 13 20 0 7 0 64 21 15
2017 EL 37 37 12 8 5 0 0 75 13 299
2017 EL-03 17 36 26 12 9 0 0 53 21 17
2017 EL-04 36 30 17 8 7 0 2 67 15 48
2017 EL-05 31 47 15 5 2 0 0 78 7 54
2017 EL-06 44 35 8 7 6 0 0 78 13 142
2017 EL-07 35 40 15 10 0 0 0 75 10 20
2014 EL 35 35 7 10 11 1 1 71 22 365
2014 EL-03 36 29 0 13 15 0 7 69 31 24
2014 EL-04 27 38 6 13 16 1 0 66 29 79
2014 EL-05 34 44 8 5 9 0 0 78 14 55
2014 EL-06 40 36 10 6 6 1 1 77 12 143
2014 EL-07 50 25 8 4 12 0 0 75 17 24

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 52 36 7 4 1 0 0 88 5 313
2020 EL-03 38 38 15 8 0 0 0 77 8 13
2020 EL-04 41 47 6 6 0 0 0 88 6 51
2020 EL-05 59 32 10 0 0 0 0 90 0 41
2020 EL-06 54 36 6 3 1 0 1 91 3 160
2020 EL-07 57 27 3 10 3 0 0 83 13 30
2019 EL 46 40 8 4 2 0 0 86 6 303
2019 EL-03 25 50 17 8 0 0 0 75 8 12
2019 EL-04 41 41 7 9 2 0 0 82 11 44
2019 EL-05 43 50 5 2 0 0 0 93 2 42
2019 EL-06 49 37 9 3 1 1 0 86 4 160
2019 EL-07 59 27 5 0 9 0 0 86 9 22
2018 EL 40 40 11 4 4 0 0 81 8 253
2018 EL-04 38 47 11 4 0 0 0 85 4 47
2018 EL-05 53 30 7 7 0 3 0 86 7 30
2018 EL-06 44 39 10 4 4 0 0 83 8 133
2018 EL-07 27 47 20 0 7 0 0 73 7 15
2017 EL 36 44 10 5 4 0 0 81 9 300
2017 EL-03 17 50 19 0 13 0 0 67 13 17
2017 EL-04 40 37 8 7 6 0 2 79 13 48
2017 EL-05 35 46 14 2 4 0 0 81 5 55
2017 EL-06 43 40 9 7 1 0 0 82 9 141
2017 EL-07 45 50 5 0 0 0 0 95 0 20
2014 EL 33 47 7 8 4 0 1 81 12 365
2014 EL-03 31 34 5 22 0 0 8 70 24 24
2014 EL-04 22 54 6 10 7 0 1 77 17 79
2014 EL-05 42 40 7 5 5 0 0 82 11 55
2014 EL-06 43 45 8 3 1 1 0 88 4 143
2014 EL-07 37 54 0 8 0 0 0 92 8 24

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 43 37 14 2 3 0 1 81 5 313
2020 EL-03 38 46 15 0 0 0 0 85 0 13
2020 EL-04 41 29 24 2 2 0 2 72 4 51
2020 EL-05 41 44 10 5 0 0 0 85 5 41
2020 EL-06 46 36 14 1 2 0 1 82 3 160
2020 EL-07 37 43 7 7 7 0 0 80 13 30
2019 EL 35 45 14 4 1 1 0 81 5 303
2019 EL-03 0 67 25 8 0 0 0 67 8 12
2019 EL-04 36 30 23 9 2 0 0 66 11 44
2019 EL-05 31 52 10 7 0 0 0 83 7 42
2019 EL-06 36 47 13 3 1 1 0 84 4 160
2019 EL-07 41 45 9 0 5 0 0 86 5 22
2018 EL 33 44 13 4 5 1 0 78 9 252
2018 EL-04 26 43 17 9 4 2 0 70 13 47
2018 EL-05 43 40 7 3 7 0 0 83 10 30
2018 EL-06 35 45 14 3 3 0 0 80 6 132
2018 EL-07 40 47 7 7 0 0 0 87 7 15

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 55 21 12 3 3 3 3 81 7 314
2020 EL-03 62 23 15 0 0 0 0 85 0 13
2020 EL-04 45 25 16 6 6 2 0 72 12 51
2020 EL-05 62 19 7 5 5 0 2 83 10 42
2020 EL-06 58 19 11 3 2 3 4 84 5 160
2020 EL-07 60 20 7 3 0 10 0 89 4 30
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 45 29 15 3 4 1 4 78 6 314
2020 EL-03 46 23 23 8 0 0 0 69 8 13
2020 EL-04 27 35 14 0 8 6 10 74 9 51
2020 EL-05 50 29 14 0 0 0 7 85 0 42
2020 EL-06 46 33 12 3 3 1 3 82 6 160
2020 EL-07 53 7 23 7 7 0 3 62 14 30
2019 EL 37 32 20 4 1 2 4 73 5 303
2019 EL-03 18 36 36 0 0 9 0 60 0 11
2019 EL-04 25 23 25 9 5 2 11 55 16 44
2019 EL-05 36 36 21 2 0 0 5 75 3 42
2019 EL-06 38 34 19 3 1 2 3 76 4 160
2019 EL-07 45 32 18 5 0 0 0 77 5 22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 41 32 16 6 5 0 0 72 11 314
2020 EL-03 38 38 15 8 0 0 0 77 8 13
2020 EL-04 35 33 18 4 10 0 0 69 14 51
2020 EL-05 43 31 17 10 0 0 0 74 10 42
2020 EL-06 43 30 17 6 4 0 0 73 10 160
2020 EL-07 33 37 17 7 7 0 0 70 13 30
2019 EL 35 35 21 5 3 1 1 71 8 303
2019 EL-03 42 33 17 8 0 0 0 75 8 12
2019 EL-04 39 25 27 7 2 0 0 64 9 44
2019 EL-05 31 45 17 7 0 0 0 76 7 42
2019 EL-06 35 35 19 5 5 1 1 71 10 159
2019 EL-07 27 36 32 0 0 0 5 67 0 22
2018 EL 35 35 17 7 6 0 0 70 13 249
2018 EL-04 23 42 23 8 4 0 0 65 13 48
2018 EL-05 50 20 17 7 7 0 0 70 13 30
2018 EL-06 40 33 17 5 5 0 0 73 10 131
2018 EL-07 29 36 21 7 7 0 0 64 14 14
2017 EL 34 39 14 8 5 1 0 73 13 301
2017 EL-03 19 64 0 12 5 0 0 83 17 17
2017 EL-04 30 39 23 2 4 2 0 71 6 48
2017 EL-05 38 31 14 11 4 3 0 71 15 55
2017 EL-06 37 37 11 11 4 0 0 74 15 142
2017 EL-07 30 40 20 5 5 0 0 70 10 20
2014 EL 30 39 16 8 5 1 0 70 14 365
2014 EL-03 31 44 17 5 3 0 0 75 8 24
2014 EL-04 26 38 24 7 5 0 0 64 12 79
2014 EL-05 24 43 12 17 4 0 0 67 20 55
2014 EL-06 36 38 13 8 4 1 0 75 12 143
2014 EL-07 25 42 21 8 4 0 0 67 13 24

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 43 24 21 4 4 1 3 69 9 312
2020 EL-03 42 25 25 8 0 0 0 67 8 12
2020 EL-04 27 29 18 4 8 6 8 66 14 51
2020 EL-05 56 17 20 7 0 0 0 73 7 41
2020 EL-06 46 23 23 3 4 0 2 69 8 160
2020 EL-07 30 33 30 0 3 0 3 66 3 30

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 43 32 14 8 4 0 0 75 12 312
2020 EL-03 38 23 8 31 0 0 0 62 31 13
2020 EL-04 31 37 16 10 6 0 0 69 16 51
2020 EL-05 51 29 12 2 2 2 0 83 5 41
2020 EL-06 46 30 14 6 3 0 0 76 9 159
2020 EL-07 27 50 20 0 3 0 0 77 3 30
2019 EL 38 36 16 7 3 0 0 74 10 303
2019 EL-03 25 50 17 8 0 0 0 75 8 12
2019 EL-04 34 34 20 5 7 0 0 68 11 44
2019 EL-05 36 43 17 5 0 0 0 79 5 42
2019 EL-06 39 32 14 10 3 1 1 72 13 159
2019 EL-07 32 45 23 0 0 0 0 77 0 22
2018 EL 38 31 14 10 6 0 1 70 16 248
2018 EL-04 23 40 17 11 9 0 0 64 19 47
2018 EL-05 37 27 23 7 3 0 3 66 10 30
2018 EL-06 44 29 12 10 4 0 1 74 14 131
2018 EL-07 43 14 14 21 0 7 0 62 23 14
2017 EL 36 40 12 6 6 0 0 76 12 301
2017 EL-03 26 43 12 13 5 0 0 70 18 17
2017 EL-04 35 33 19 9 4 0 0 68 13 48
2017 EL-05 35 49 6 5 4 0 2 85 9 55
2017 EL-06 35 39 13 6 6 1 0 74 13 142
2017 EL-07 40 30 20 5 5 0 0 70 10 20
2014 EL 35 36 15 7 6 1 0 72 13 365
2014 EL-03 34 40 18 5 3 0 0 73 8 24
2014 EL-04 34 37 16 9 5 0 0 71 14 79
2014 EL-05 25 35 20 9 9 2 0 61 18 55
2014 EL-06 38 35 13 5 8 1 0 74 13 143
2014 EL-07 42 37 17 0 4 0 0 79 4 24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 47 53 314
2020 EL-03 31 69 13
2020 EL-04 33 67 51
2020 EL-05 50 50 42
2020 EL-06 53 47 160
2020 EL-07 60 40 30

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 59 18 9 2 3 2 8 85 5 314
2020 EL-03 23 15 23 0 15 0 23 50 20 13
2020 EL-04 45 24 14 2 6 2 8 76 9 51
2020 EL-05 64 14 7 2 2 5 5 87 5 42
2020 EL-06 64 18 7 2 1 2 8 90 3 160
2020 EL-07 73 13 7 3 0 0 3 90 3 30

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 55 25 13 4 3 0 1 80 7 313
2020 EL-03 46 23 23 8 0 0 0 69 8 13
2020 EL-04 45 25 16 4 8 0 2 72 12 51
2020 EL-05 64 19 12 5 0 0 0 83 5 42
2020 EL-06 55 26 13 4 2 0 1 82 6 159
2020 EL-07 53 33 7 3 3 0 0 87 7 30
2019 EL 46 32 14 4 3 0 1 79 7 304
2019 EL-03 33 42 25 0 0 0 0 75 0 12
2019 EL-04 41 32 14 7 5 0 2 74 12 44
2019 EL-05 48 38 10 2 0 0 2 88 2 42
2019 EL-06 46 30 14 5 4 0 1 76 9 160
2019 EL-07 41 45 9 5 0 0 0 86 5 22
2018 EL 44 30 11 7 6 0 0 75 14 247
2018 EL-04 30 36 19 4 9 0 2 67 13 47
2018 EL-05 48 24 10 17 0 0 0 72 17 29
2018 EL-06 50 29 11 5 5 0 0 79 10 131
2018 EL-07 43 36 0 14 7 0 0 79 21 14
2017 EL 46 31 11 6 5 0 1 78 11 300
2017 EL-03 22 46 15 5 13 0 0 67 18 17
2017 EL-04 38 38 12 7 4 0 2 77 11 48
2017 EL-05 51 24 15 5 2 0 2 77 7 54
2017 EL-06 50 27 9 8 5 0 0 77 13 142
2017 EL-07 55 30 15 0 0 0 0 85 0 20
2014 EL 43 31 13 6 7 1 0 74 12 365
2014 EL-03 44 30 13 6 7 0 0 74 12 24
2014 EL-04 36 35 16 10 2 0 1 71 12 79
2014 EL-05 37 34 11 7 11 0 0 71 19 55
2014 EL-06 55 24 10 4 5 1 0 80 9 143
2014 EL-07 38 42 17 0 4 0 0 79 4 24
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 42 31 14 4 6 4 1 76 10 313
2020 EL-03 23 54 15 0 0 0 8 83 0 13
2020 EL-04 24 44 18 4 4 2 4 72 9 50
2020 EL-05 36 40 7 7 2 7 0 82 10 42
2020 EL-06 51 25 13 3 5 3 0 78 8 160
2020 EL-07 33 27 20 0 10 10 0 67 11 30
2019 EL 31 34 23 5 3 3 0 67 9 303
2019 EL-03 18 55 27 0 0 0 0 73 0 11
2019 EL-04 25 30 25 11 7 2 0 56 19 44
2019 EL-05 29 33 31 2 0 5 0 65 3 42
2019 EL-06 33 34 22 5 3 3 0 69 8 160
2019 EL-07 27 41 18 9 0 5 0 71 10 22
2018 EL 27 33 21 7 8 4 0 62 15 253
2018 EL-04 23 30 21 11 6 6 2 58 19 47
2018 EL-05 25 34 19 9 9 3 0 61 19 32
2018 EL-06 30 33 22 7 5 2 0 65 12 132
2018 EL-07 33 33 20 0 7 7 0 71 7 15
2017 EL 26 35 20 7 5 7 0 66 13 300
2017 EL-03 10 41 12 25 7 5 0 53 34 17
2017 EL-04 33 28 25 7 0 6 0 65 8 47
2017 EL-05 19 44 21 5 2 9 0 69 8 55
2017 EL-06 30 33 19 6 6 7 0 67 12 142
2017 EL-07 40 25 20 10 0 5 0 68 11 20
2014 EL 23 34 14 13 9 6 1 62 23 365
2014 EL-03 15 36 10 19 5 10 5 60 28 24
2014 EL-04 21 24 20 17 14 5 0 46 33 79
2014 EL-05 27 41 11 9 2 11 0 76 12 55
2014 EL-06 28 39 14 9 6 3 1 70 15 143
2014 EL-07 33 42 4 13 8 0 0 75 21 24

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 32 34 17 7 7 2 1 68 14 311
2020 EL-03 15 46 23 8 0 0 8 67 8 13
2020 EL-04 24 25 29 8 10 2 2 51 18 51
2020 EL-05 36 36 10 10 5 5 0 75 15 42
2020 EL-06 36 38 14 4 6 1 0 75 11 158
2020 EL-07 21 31 28 10 7 3 0 54 18 29
2019 EL 23 39 22 10 4 1 0 63 14 302
2019 EL-03 17 58 25 0 0 0 0 75 0 12
2019 EL-04 16 30 26 16 9 0 2 48 26 43
2019 EL-05 26 29 40 5 0 0 0 55 5 42
2019 EL-06 25 42 18 11 4 1 0 67 15 159
2019 EL-07 18 45 18 14 5 0 0 64 18 22
2018 EL 23 30 23 13 11 1 0 53 24 251
2018 EL-04 20 22 24 22 11 2 0 42 33 46
2018 EL-05 22 34 22 6 13 3 0 58 19 32
2018 EL-06 27 31 23 11 8 0 0 58 20 132
2018 EL-07 21 29 36 7 7 0 0 50 14 14
2017 EL 18 37 20 12 10 2 0 56 23 301
2017 EL-03 5 29 31 13 22 0 0 34 35 17
2017 EL-04 26 27 15 15 13 4 0 55 29 48
2017 EL-05 17 34 29 12 4 4 0 53 16 55
2017 EL-06 20 42 15 13 8 2 0 63 22 142
2017 EL-07 20 50 25 5 0 0 0 70 5 20
2014 EL 17 33 17 17 15 2 0 51 32 365
2014 EL-03 14 24 28 9 17 3 5 41 28 24
2014 EL-04 13 25 22 17 20 3 0 40 38 79
2014 EL-05 14 46 9 20 7 4 0 63 28 55
2014 EL-06 23 35 15 16 10 1 0 58 26 143
2014 EL-07 25 42 8 21 4 0 0 67 25 24

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 23 35 22 11 6 2 1 60 18 314
2020 EL-03 15 38 31 8 0 0 8 58 8 13
2020 EL-04 10 37 29 12 8 2 2 49 20 51
2020 EL-05 29 31 21 12 2 5 0 63 15 42
2020 EL-06 24 40 19 8 7 2 0 66 15 160
2020 EL-07 30 17 27 20 3 3 0 48 24 30
2019 EL 17 33 29 15 5 2 0 50 20 303
2019 EL-03 17 33 50 0 0 0 0 50 0 12
2019 EL-04 11 32 25 16 9 5 2 46 27 44
2019 EL-05 21 21 36 21 0 0 0 43 21 42
2019 EL-06 16 36 27 14 6 2 0 52 20 160
2019 EL-07 14 24 38 19 5 0 0 38 24 21
2018 EL 13 29 28 18 9 2 0 43 28 251
2018 EL-04 9 22 33 26 4 4 2 33 33 46
2018 EL-05 9 41 25 13 9 3 0 52 23 32
2018 EL-06 16 30 30 18 7 0 0 46 24 131
2018 EL-07 20 27 20 13 13 7 0 50 29 15
2017 EL 8 34 26 14 11 5 0 45 27 301
2017 EL-03 5 22 40 7 17 10 0 29 27 17
2017 EL-04 6 29 30 17 11 8 0 37 30 48
2017 EL-05 8 32 33 15 7 5 0 42 23 55
2017 EL-06 9 37 23 15 11 5 1 49 27 142
2017 EL-07 20 40 25 5 5 5 0 63 11 20
2014 EL 11 27 22 20 17 4 0 40 38 365
2014 EL-03 10 26 23 5 17 14 5 44 27 24
2014 EL-04 11 21 22 23 20 3 0 34 44 79
2014 EL-05 4 40 19 18 11 9 0 48 31 55
2014 EL-06 15 27 23 17 15 1 0 43 33 143
2014 EL-07 21 13 38 17 8 4 0 35 26 24

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 23 37 20 11 9 1 0 60 20 314
2020 EL-03 23 38 31 8 0 0 0 62 8 13
2020 EL-04 16 31 22 18 14 0 0 47 31 51
2020 EL-05 29 31 24 7 7 2 0 61 15 42
2020 EL-06 23 41 18 9 9 1 0 64 18 160
2020 EL-07 20 37 20 17 7 0 0 57 23 30
2019 EL 13 32 27 16 9 2 0 46 26 303
2019 EL-03 8 50 33 8 0 0 0 58 8 12
2019 EL-04 11 27 27 16 14 2 2 40 31 44
2019 EL-05 21 24 31 17 5 2 0 46 22 42
2019 EL-06 12 35 27 14 11 1 0 47 25 160
2019 EL-07 9 27 32 27 5 0 0 36 32 22
2018 EL 10 32 23 20 14 2 0 43 34 251
2018 EL-04 9 24 22 20 20 4 2 35 42 46
2018 EL-05 9 34 31 9 13 3 0 45 23 32
2018 EL-06 11 36 22 23 9 0 0 46 32 132
2018 EL-07 7 40 20 27 7 0 0 47 33 15
2017 EL 11 33 25 18 11 2 0 45 29 301
2017 EL-03 12 31 24 21 12 0 0 43 33 17
2017 EL-04 13 29 25 21 9 4 0 43 32 48
2017 EL-05 8 42 24 14 11 2 0 50 25 55
2017 EL-06 11 30 26 19 12 2 0 42 32 142
2017 EL-07 10 50 25 15 0 0 0 60 15 20
2014 EL 13 28 16 21 19 2 0 42 41 365
2014 EL-03 12 37 5 14 20 7 5 56 39 24
2014 EL-04 13 22 16 29 19 2 0 35 49 79
2014 EL-05 4 36 19 14 25 2 0 41 40 55
2014 EL-06 17 29 20 20 13 1 0 48 33 143
2014 EL-07 21 33 4 42 0 0 0 54 42 24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 37 21 12 7 4 13 5 71 14 312
2020 EL-03 54 15 0 0 8 15 8 90 10 13
2020 EL-04 25 18 8 14 10 18 8 58 32 51
2020 EL-05 36 17 24 10 0 10 5 61 11 42
2020 EL-06 41 27 11 5 3 11 3 78 10 158
2020 EL-07 43 20 20 0 0 10 7 76 0 30
2019 EL 30 26 14 7 5 15 4 69 14 303
2019 EL-03 8 8 33 0 0 50 0 33 0 12
2019 EL-04 25 36 5 14 7 9 5 71 24 44
2019 EL-05 38 29 19 5 2 7 0 72 8 42
2019 EL-06 32 26 13 5 5 14 4 71 12 159
2019 EL-07 36 32 5 9 0 14 5 83 11 22
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 21 50 17 7 4 0 0 71 12 314
2020 EL-03 15 62 23 0 0 0 0 77 0 13
2020 EL-04 18 49 22 6 4 0 2 68 10 51
2020 EL-05 19 45 24 12 0 0 0 64 12 42
2020 EL-06 21 53 14 7 4 1 0 75 11 160
2020 EL-07 23 43 20 7 7 0 0 67 13 30
2019 EL 18 40 26 12 2 1 0 59 15 303
2019 EL-03 0 58 33 8 0 0 0 58 8 12
2019 EL-04 14 39 30 14 2 2 0 53 16 44
2019 EL-05 24 33 33 10 0 0 0 57 10 42
2019 EL-06 18 41 24 13 4 1 0 59 16 160
2019 EL-07 14 52 14 14 0 5 0 70 15 21
2018 EL 20 39 21 13 6 0 0 59 19 256
2018 EL-04 23 25 29 13 6 2 2 50 20 48
2018 EL-05 16 41 22 16 6 0 0 56 22 32
2018 EL-06 24 41 20 11 5 0 0 65 16 133
2018 EL-07 7 53 40 0 0 0 0 60 0 15
2017 EL 21 41 19 13 5 1 0 62 18 301
2017 EL-03 10 41 41 9 0 0 0 50 9 17
2017 EL-04 32 28 17 12 9 2 0 61 21 48
2017 EL-05 19 42 25 12 0 2 0 62 13 55
2017 EL-06 20 45 15 15 5 0 0 65 20 142
2017 EL-07 25 55 15 5 0 0 0 80 5 20
2014 EL 20 38 20 11 9 2 0 59 21 365
2014 EL-03 20 50 9 8 3 3 5 77 13 24
2014 EL-04 18 34 25 13 7 3 0 53 21 79
2014 EL-05 11 42 15 14 14 4 0 54 30 55
2014 EL-06 22 34 24 11 8 1 0 57 19 143
2014 EL-07 25 50 17 4 4 0 0 75 8 24

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 13 38 26 17 6 1 0 52 23 313
2020 EL-03 8 46 31 15 0 0 0 54 15 13
2020 EL-04 12 31 29 18 6 2 2 45 24 51
2020 EL-05 17 24 31 26 2 0 0 40 29 42
2020 EL-06 14 45 23 13 6 1 0 59 18 159
2020 EL-07 13 33 20 27 7 0 0 47 33 30
2019 EL 9 32 28 21 7 2 0 43 28 300
2019 EL-03 0 36 36 18 0 9 0 40 20 11
2019 EL-04 12 33 23 19 9 5 0 46 29 43
2019 EL-05 10 31 36 21 2 0 0 40 24 42
2019 EL-06 9 35 26 21 7 2 0 44 29 159
2019 EL-07 9 23 27 32 9 0 0 32 41 22

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 37 39 12 5 4 2 1 78 9 313
2020 EL-03 46 31 8 15 0 0 0 77 15 13
2020 EL-04 25 49 6 6 10 4 0 78 16 51
2020 EL-05 26 43 21 2 2 2 2 73 5 42
2020 EL-06 43 35 13 5 1 3 1 80 7 159
2020 EL-07 43 40 10 7 0 0 0 83 7 30
2019 EL 29 39 19 7 4 2 0 70 10 304
2019 EL-03 17 25 42 0 8 8 0 45 9 12
2019 EL-04 16 48 14 11 9 2 0 65 21 44
2019 EL-05 40 33 21 2 0 0 2 76 2 42
2019 EL-06 30 43 18 6 3 1 0 73 9 160
2019 EL-07 23 45 18 9 5 0 0 68 14 22
2018 EL 31 39 14 9 5 2 0 71 15 255
2018 EL-04 21 43 15 15 2 2 2 67 18 47
2018 EL-05 34 28 19 9 6 3 0 65 16 32
2018 EL-06 35 41 11 8 4 2 0 77 12 133
2018 EL-07 47 27 20 7 0 0 0 73 7 15
2017 EL 34 42 13 3 5 3 0 79 8 299
2017 EL-03 29 25 29 10 7 0 0 54 17 17
2017 EL-04 37 36 13 2 8 4 0 76 10 48
2017 EL-05 31 49 11 0 7 2 0 82 7 54
2017 EL-06 38 40 11 4 2 4 1 82 7 141
2017 EL-07 35 55 10 0 0 0 0 90 0 20
2014 EL 39 40 9 5 5 2 1 81 10 365
2014 EL-03 41 35 12 8 0 3 0 79 9 24
2014 EL-04 36 45 6 6 7 1 0 82 12 79
2014 EL-05 32 45 8 2 7 4 2 82 9 55
2014 EL-06 43 40 8 6 2 1 0 84 8 143
2014 EL-07 42 33 17 4 4 0 0 75 8 24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 43 38 12 4 2 1 0 82 6 313
2020 EL-03 38 54 0 8 0 0 0 92 8 13
2020 EL-04 34 38 20 6 2 0 0 72 8 50
2020 EL-05 26 57 12 0 2 2 0 85 2 42
2020 EL-06 50 35 9 4 1 1 0 86 5 160
2020 EL-07 50 30 17 3 0 0 0 80 3 30
2019 EL 30 41 19 8 1 1 0 72 9 304
2019 EL-03 8 33 42 17 0 0 0 42 17 12
2019 EL-04 18 36 25 18 2 0 0 55 20 44
2019 EL-05 40 31 21 5 0 2 0 73 5 42
2019 EL-06 32 46 15 5 2 1 0 78 7 160
2019 EL-07 32 41 18 9 0 0 0 73 9 22
2018 EL 31 38 19 7 4 0 1 70 11 255
2018 EL-04 19 30 30 15 0 2 4 52 16 47
2018 EL-05 41 38 13 9 0 0 0 78 9 32
2018 EL-06 38 38 17 3 5 0 0 76 8 133
2018 EL-07 20 67 7 7 0 0 0 87 7 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 41 25 17 7 5 4 1 69 13 314
2020 EL-03 15 38 23 15 8 0 0 54 23 13
2020 EL-04 27 29 18 10 8 8 0 62 19 51
2020 EL-05 31 36 19 7 5 2 0 68 12 42
2020 EL-06 49 23 14 7 3 3 1 75 10 160
2020 EL-07 47 27 17 3 7 0 0 73 10 30
2019 EL 24 32 27 6 5 5 1 60 11 303
2019 EL-03 8 33 25 17 0 17 0 50 20 12
2019 EL-04 25 18 36 9 9 0 2 44 19 44
2019 EL-05 29 36 31 2 0 2 0 66 2 42
2019 EL-06 23 35 26 3 5 6 1 63 9 159
2019 EL-07 36 36 18 5 5 0 0 73 9 22
2018 EL 24 31 22 9 7 6 1 60 17 255
2018 EL-04 17 23 23 23 4 6 2 44 30 47
2018 EL-05 28 28 16 6 13 9 0 62 21 32
2018 EL-06 30 31 22 6 4 7 1 66 11 133
2018 EL-07 20 40 27 0 13 0 0 60 13 15
2017 EL 30 38 15 6 7 4 0 71 14 299
2017 EL-03 13 38 31 5 5 7 0 56 10 17
2017 EL-04 21 48 12 8 6 4 0 73 15 46
2017 EL-05 28 40 16 7 7 2 0 69 14 55
2017 EL-06 35 32 15 7 7 4 1 70 15 142
2017 EL-07 50 30 10 0 5 5 0 84 5 20
2014 EL 25 34 15 9 10 6 1 64 21 365
2014 EL-03 27 36 10 5 12 10 0 70 19 24
2014 EL-04 21 29 12 16 18 5 0 52 36 79
2014 EL-05 25 41 12 4 9 7 2 73 14 55
2014 EL-06 30 35 16 4 7 6 1 70 12 143
2014 EL-07 38 29 17 8 4 4 0 70 13 24

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 28 29 26 9 6 2 0 59 15 309
2020 EL-03 8 54 23 0 8 8 0 67 8 13
2020 EL-04 22 29 29 8 8 4 0 53 17 49
2020 EL-05 32 27 29 5 5 2 0 60 10 41
2020 EL-06 30 31 23 9 6 2 0 62 15 159
2020 EL-07 34 21 31 14 0 0 0 55 14 29
2019 EL 18 36 20 13 9 2 1 56 23 303
2019 EL-03 17 25 17 17 17 8 0 45 36 12
2019 EL-04 9 34 20 18 16 0 2 44 35 44
2019 EL-05 24 29 33 10 5 0 0 52 14 42
2019 EL-06 20 39 17 13 9 2 1 61 22 159
2019 EL-07 18 36 14 23 9 0 0 55 32 22
2018 EL 19 31 23 10 14 2 1 52 24 254
2018 EL-04 13 19 36 9 17 4 2 34 27 47
2018 EL-05 16 41 16 13 13 0 3 58 26 32
2018 EL-06 26 32 20 10 11 1 0 58 21 132
2018 EL-07 13 33 20 13 13 7 0 50 29 15
2017 EL 22 29 22 13 11 2 1 53 25 301
2017 EL-03 12 29 29 9 22 0 0 41 30 17
2017 EL-04 19 20 25 15 13 8 0 42 30 48
2017 EL-05 15 39 23 16 5 0 2 55 22 55
2017 EL-06 27 29 22 10 10 1 2 57 20 142
2017 EL-07 30 20 20 15 15 0 0 50 30 20
2014 EL 15 33 24 11 14 3 0 49 26 365
2014 EL-03 15 42 14 0 22 7 0 62 23 24
2014 EL-04 12 25 29 16 15 2 0 38 32 79
2014 EL-05 9 40 26 7 12 5 0 52 21 55
2014 EL-06 20 38 19 10 10 1 1 59 21 143
2014 EL-07 21 13 33 13 17 4 0 35 30 24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 16 21 21 14 20 1 8 40 37 314
2020 EL-03 8 38 31 0 15 0 8 50 17 13
2020 EL-04 14 18 16 20 24 0 10 35 48 51
2020 EL-05 17 19 31 5 24 2 2 38 30 42
2020 EL-06 16 23 21 11 21 1 9 42 35 160
2020 EL-07 13 13 20 33 13 0 7 29 50 30
2019 EL 12 20 18 18 23 2 7 35 45 304
2019 EL-03 8 0 25 25 25 0 17 10 60 12
2019 EL-04 9 18 11 20 30 2 9 31 56 44
2019 EL-05 19 19 21 19 17 2 2 40 38 42
2019 EL-06 11 19 18 19 24 1 8 34 47 160
2019 EL-07 9 23 23 18 23 5 0 33 43 22
2018 EL 13 17 25 15 25 1 4 31 43 254
2018 EL-04 11 9 26 23 23 2 6 21 51 47
2018 EL-05 19 19 28 13 19 0 3 39 32 32
2018 EL-06 14 20 25 13 23 1 5 35 38 132
2018 EL-07 7 13 33 13 27 7 0 21 43 15
2017 EL 14 19 20 14 27 2 4 35 44 301
2017 EL-03 0 12 40 7 31 5 5 13 42 17
2017 EL-04 13 25 19 13 26 2 2 39 41 48
2017 EL-05 12 23 18 20 24 2 2 36 46 55
2017 EL-06 15 16 18 13 27 2 8 35 45 142
2017 EL-07 20 10 20 15 30 5 0 32 47 20
2014 EL 7 21 18 15 30 2 7 31 50 364
2014 EL-03 7 25 27 7 25 0 8 35 35 24
2014 EL-04 4 23 18 16 35 2 3 28 53 78
2014 EL-05 7 27 10 11 36 4 5 37 52 55
2014 EL-06 7 17 24 15 25 2 10 28 45 143
2014 EL-07 8 4 13 17 42 4 13 15 70 24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 65 18 7 2 1 0 7 89 3 314
2020 EL-03 85 8 0 0 0 0 8 100 0 13
2020 EL-04 53 18 8 2 2 2 16 86 5 51
2020 EL-05 81 14 2 0 0 0 2 98 0 42
2020 EL-06 65 19 8 2 1 0 5 89 3 160
2020 EL-07 67 13 13 3 0 0 3 83 3 30
2019 EL 65 19 7 2 0 2 4 90 2 304
2019 EL-03 67 17 8 0 0 0 8 91 0 12
2019 EL-04 55 25 9 7 0 0 5 83 7 44
2019 EL-05 74 14 2 0 0 0 10 97 0 42
2019 EL-06 66 19 8 2 0 2 4 90 2 160
2019 EL-07 68 27 0 5 0 0 0 95 5 22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 50 19 13 7 4 1 5 75 12 312
2020 EL-03 62 15 8 0 15 0 0 77 15 13
2020 EL-04 41 12 12 16 8 4 8 60 27 51
2020 EL-05 52 19 14 7 2 2 2 75 10 42
2020 EL-06 52 24 10 6 3 0 6 81 9 160
2020 EL-07 55 10 21 7 0 3 3 70 7 29
2019 EL 43 22 19 7 2 3 4 70 10 304
2019 EL-03 17 33 17 8 8 8 8 60 20 12
2019 EL-04 39 11 25 14 7 0 5 52 21 44
2019 EL-05 43 19 21 7 0 5 5 68 8 42
2019 EL-06 48 24 14 4 2 3 5 78 7 160
2019 EL-07 55 14 32 0 0 0 0 68 0 22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 79 8 4 2 1 1 5 93 3 310
2020 EL-03 77 15 0 0 0 0 8 100 0 13
2020 EL-04 71 12 2 0 4 2 10 93 4 51
2020 EL-05 78 13 3 5 0 3 0 92 5 40
2020 EL-06 83 6 4 1 1 0 6 94 1 158
2020 EL-07 80 10 7 0 0 0 3 93 0 30
2019 EL 82 6 3 2 1 2 4 94 2 301
2019 EL-03 83 0 0 0 0 8 8 100 0 12
2019 EL-04 73 9 2 5 2 0 9 90 8 44
2019 EL-05 78 12 5 2 0 0 2 93 3 41
2019 EL-06 85 4 3 1 1 3 4 96 1 158
2019 EL-07 95 0 0 5 0 0 0 95 5 22

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 76 7 5 2 1 1 9 92 3 313
2020 EL-03 77 0 0 0 0 8 15 100 0 13
2020 EL-04 71 8 2 6 0 2 12 91 7 51
2020 EL-05 73 7 12 0 0 2 5 87 0 41
2020 EL-06 76 8 5 1 1 0 9 92 2 160
2020 EL-07 90 3 0 3 0 0 3 97 3 30
2019 EL 76 7 3 1 0 4 9 95 1 302
2019 EL-03 67 0 0 8 0 8 17 89 11 12
2019 EL-04 70 7 9 0 0 5 9 89 0 44
2019 EL-05 68 10 5 0 2 5 10 91 3 41
2019 EL-06 79 7 2 1 0 2 10 97 1 159
2019 EL-07 91 5 0 0 0 0 5 100 0 22

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 28 45 15 6 4 2 0 74 11 312
2020 EL-03 31 38 15 0 8 8 0 75 8 13
2020 EL-04 18 39 24 10 8 2 0 58 18 51
2020 EL-05 26 55 14 2 0 2 0 83 2 42
2020 EL-06 32 42 14 6 4 1 0 76 10 158
2020 EL-07 27 53 10 10 0 0 0 80 10 30
2019 EL 21 49 21 5 1 3 1 72 7 301
2019 EL-03 8 42 8 25 0 8 8 60 30 12
2019 EL-04 9 51 21 9 2 2 5 65 13 43
2019 EL-05 21 48 26 2 0 2 0 71 2 42
2019 EL-06 22 53 18 4 1 3 0 76 5 158
2019 EL-07 41 36 23 0 0 0 0 77 0 22
2018 EL 22 37 25 6 9 1 1 60 15 255
2018 EL-04 13 26 40 6 9 2 4 41 16 47
2018 EL-05 25 41 16 13 6 0 0 66 19 32
2018 EL-06 26 41 21 5 6 1 0 68 11 133
2018 EL-07 27 33 33 0 7 0 0 60 7 15
2017 EL 21 41 20 10 5 3 0 64 16 301
2017 EL-03 12 26 12 21 12 17 0 46 39 17
2017 EL-04 26 28 27 11 5 2 0 56 17 48
2017 EL-05 15 51 18 8 5 3 0 68 14 55
2017 EL-06 24 42 22 6 5 1 0 66 11 142
2017 EL-07 30 50 15 5 0 0 0 80 5 20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 44 39 11 2 3 1 0 84 5 311
2020 EL-03 23 69 0 0 8 0 0 92 8 13
2020 EL-04 27 43 20 4 4 2 0 72 8 51
2020 EL-05 43 43 12 0 0 2 0 88 0 42
2020 EL-06 52 33 11 2 2 1 0 85 4 158
2020 EL-07 40 50 3 3 0 3 0 93 3 30
2019 EL 34 46 14 3 1 2 0 82 4 301
2019 EL-03 17 58 8 0 0 8 8 90 0 12
2019 EL-04 21 48 19 7 0 5 0 73 8 42
2019 EL-05 33 55 10 2 0 0 0 88 2 42
2019 EL-06 36 45 14 2 2 1 0 82 4 159
2019 EL-07 55 27 18 0 0 0 0 82 0 22
2018 EL 39 32 19 5 3 1 0 73 8 251
2018 EL-04 30 32 32 4 2 0 0 62 6 47
2018 EL-05 41 28 22 3 3 3 0 71 6 32
2018 EL-06 48 32 13 3 2 2 0 81 5 130
2018 EL-07 27 47 13 13 0 0 0 73 13 15
2017 EL 35 41 18 3 2 2 0 77 5 300
2017 EL-03 22 36 38 0 0 5 0 61 0 17
2017 EL-04 41 31 15 0 9 4 0 74 10 48
2017 EL-05 27 52 13 5 0 2 0 81 5 55
2017 EL-06 41 38 18 1 1 1 0 79 2 141
2017 EL-07 35 50 15 0 0 0 0 85 0 20
2014 EL 38 39 12 4 4 3 0 80 8 364
2014 EL-03 26 45 21 5 0 3 0 73 5 24
2014 EL-04 31 42 14 7 3 2 0 75 11 79
2014 EL-05 43 39 4 0 7 7 0 88 8 55
2014 EL-06 45 36 12 2 2 3 0 83 4 143
2014 EL-07 44 48 4 4 0 0 0 91 4 23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 43 34 15 3 1 2 2 81 4 313
2020 EL-03 46 46 8 0 0 0 0 92 0 13
2020 EL-04 31 41 24 2 0 0 2 74 2 51
2020 EL-05 34 41 17 2 0 2 2 79 3 41
2020 EL-06 51 29 14 3 0 3 1 83 3 160
2020 EL-07 40 47 7 0 3 3 0 90 3 30
2019 EL 37 41 16 2 0 4 1 81 2 302
2019 EL-03 8 42 33 0 0 0 17 60 0 12
2019 EL-04 30 40 21 5 0 2 2 73 5 43
2019 EL-05 32 49 17 0 0 2 0 83 0 41
2019 EL-06 40 43 12 1 0 4 0 87 1 160
2019 EL-07 45 27 23 5 0 0 0 73 5 22
2018 EL 40 29 23 3 2 3 1 71 5 252
2018 EL-04 28 38 28 2 2 0 2 67 4 47
2018 EL-05 44 22 25 3 0 6 0 70 3 32
2018 EL-06 49 24 21 2 1 2 1 76 3 131
2018 EL-07 27 40 20 7 0 7 0 71 7 15
2017 EL 37 35 19 3 2 4 0 75 5 301
2017 EL-03 17 47 29 7 0 0 0 64 7 17
2017 EL-04 36 36 17 5 2 4 0 75 8 48
2017 EL-05 22 42 26 0 0 10 0 72 0 55
2017 EL-06 49 28 15 3 2 2 1 79 5 142
2017 EL-07 35 40 15 5 0 5 0 79 5 20
2014 EL 37 37 17 2 2 5 0 78 4 365
2014 EL-03 31 47 12 0 0 7 3 86 0 24
2014 EL-04 32 40 21 3 1 4 0 74 4 79
2014 EL-05 37 37 13 2 5 5 0 78 8 55
2014 EL-06 43 34 16 0 1 6 0 81 1 143
2014 EL-07 46 46 8 0 0 0 0 92 0 24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 45 32 15 4 1 3 1 79 6 314
2020 EL-03 46 46 8 0 0 0 0 92 0 13
2020 EL-04 35 29 27 2 0 6 0 69 2 51
2020 EL-05 26 50 14 5 0 2 2 80 5 42
2020 EL-06 51 28 13 4 1 3 1 81 6 160
2020 EL-07 53 33 10 3 0 0 0 87 3 30

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 53 27 10 5 2 2 1 82 8 313
2020 EL-03 62 23 15 0 0 0 0 85 0 13
2020 EL-04 48 32 6 8 4 2 0 82 12 50
2020 EL-05 50 31 12 2 0 5 0 85 3 42
2020 EL-06 56 24 9 5 2 1 3 83 7 160
2020 EL-07 53 37 7 3 0 0 0 90 3 30

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 56 33 6 4 1 0 0 88 5 313
2020 EL-03 62 23 8 8 0 0 0 85 8 13
2020 EL-04 49 33 10 8 0 0 0 82 8 51
2020 EL-05 60 29 7 5 0 0 0 88 5 42
2020 EL-06 59 31 5 3 2 0 0 91 4 159
2020 EL-07 40 53 3 3 0 0 0 93 3 30
2019 EL 47 40 9 2 1 1 0 88 3 302
2019 EL-03 25 58 8 0 0 0 8 91 0 12
2019 EL-04 36 45 12 5 2 0 0 81 7 42
2019 EL-05 43 48 10 0 0 0 0 90 0 42
2019 EL-06 49 39 9 2 1 1 0 88 3 160
2019 EL-07 68 32 0 0 0 0 0 100 0 22
2018 EL 47 37 8 2 6 0 0 84 8 251
2018 EL-04 35 50 8 4 2 0 0 85 6 48
2018 EL-05 50 25 16 3 6 0 0 75 9 32
2018 EL-06 55 32 7 1 5 0 0 88 5 130
2018 EL-07 43 57 0 0 0 0 0 100 0 14
2017 EL 44 40 8 4 5 1 0 84 8 301
2017 EL-03 31 51 5 9 5 0 0 82 13 17
2017 EL-04 41 40 11 2 4 2 0 83 6 48
2017 EL-05 45 36 15 2 2 0 0 81 4 55
2017 EL-06 47 39 5 4 4 1 0 87 8 142
2017 EL-07 50 40 5 5 0 0 0 90 5 20
2014 EL 48 38 7 5 3 1 0 86 7 365
2014 EL-03 42 41 0 12 5 0 0 83 17 24
2014 EL-04 39 44 9 5 3 0 0 83 8 79
2014 EL-05 52 37 4 4 2 2 0 90 5 55
2014 EL-06 54 34 7 3 2 1 0 88 5 143
2014 EL-07 42 50 4 0 4 0 0 92 4 24

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 45 33 11 5 5 0 0 79 10 314
2020 EL-03 31 54 8 8 0 0 0 85 8 13
2020 EL-04 47 24 12 6 10 2 0 72 16 51
2020 EL-05 45 31 14 7 2 0 0 76 10 42
2020 EL-06 47 35 10 4 4 0 0 82 8 160
2020 EL-07 27 47 13 10 3 0 0 73 13 30
2019 EL 38 37 15 6 3 1 0 76 9 303
2019 EL-03 8 67 17 0 0 0 8 82 0 12
2019 EL-04 30 40 16 7 7 0 0 70 14 43
2019 EL-05 40 33 21 5 0 0 0 74 5 42
2019 EL-06 41 36 12 7 4 1 0 77 11 160
2019 EL-07 50 32 14 5 0 0 0 82 5 22
2018 EL 38 27 19 8 8 0 0 65 16 252
2018 EL-04 30 19 32 11 6 2 0 50 17 47
2018 EL-05 41 28 16 9 6 0 0 69 16 32
2018 EL-06 47 27 14 7 5 0 0 74 12 131
2018 EL-07 20 33 40 0 7 0 0 53 7 15
2017 EL 36 31 19 7 6 0 0 67 13 300
2017 EL-03 29 30 24 12 5 0 0 59 17 17
2017 EL-04 34 33 14 6 11 2 0 68 18 47
2017 EL-05 33 37 19 7 4 0 0 70 11 55
2017 EL-06 38 27 23 8 4 0 0 65 12 142
2017 EL-07 40 40 10 5 5 0 0 80 10 20
2014 EL 33 37 15 8 7 1 0 70 15 365
2014 EL-03 29 54 6 5 7 0 0 83 12 24
2014 EL-04 27 33 17 16 7 0 0 60 23 79
2014 EL-05 37 38 16 2 5 2 0 76 7 55
2014 EL-06 31 45 15 7 2 1 0 76 9 143
2014 EL-07 29 38 17 8 8 0 0 67 17 24

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 41 36 13 6 5 0 0 77 11 313
2020 EL-03 46 38 8 8 0 0 0 85 8 13
2020 EL-04 39 27 18 8 8 0 0 67 16 51
2020 EL-05 43 36 10 7 2 2 0 80 10 42
2020 EL-06 42 37 12 5 4 0 0 79 9 159
2020 EL-07 23 50 20 3 3 0 0 73 7 30
2019 EL 36 39 15 5 4 1 0 76 9 298
2019 EL-03 17 33 42 0 0 0 8 55 0 12
2019 EL-04 31 38 14 10 7 0 0 69 17 42
2019 EL-05 38 38 19 5 0 0 0 76 5 42
2019 EL-06 37 39 13 5 5 1 0 77 10 157
2019 EL-07 45 36 14 5 0 0 0 82 5 22
2018 EL 32 35 16 8 8 0 0 68 16 250
2018 EL-04 23 28 32 11 6 0 0 51 17 47
2018 EL-05 41 28 16 6 9 0 0 69 16 32
2018 EL-06 39 38 9 8 5 0 0 77 14 130
2018 EL-07 29 21 36 7 7 0 0 50 14 14
2017 EL 35 35 17 6 7 0 0 70 13 300
2017 EL-03 29 24 22 13 12 0 0 53 25 17
2017 EL-04 32 36 15 6 9 2 0 69 15 48
2017 EL-05 33 42 14 9 2 0 0 75 11 54
2017 EL-06 35 35 18 6 6 0 0 70 12 142
2017 EL-07 40 35 20 5 0 0 0 75 5 20
2014 EL 30 38 16 10 6 0 0 68 16 365
2014 EL-03 21 54 14 0 12 0 0 74 12 24
2014 EL-04 24 33 15 21 6 0 0 58 27 79
2014 EL-05 31 44 14 5 5 0 0 75 11 55
2014 EL-06 31 42 17 7 2 1 0 74 9 143
2014 EL-07 29 38 21 8 4 0 0 67 12 24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 42 28 16 7 6 1 0 71 13 314
2020 EL-03 23 54 15 0 8 0 0 77 8 13
2020 EL-04 43 22 16 10 8 2 0 66 18 51
2020 EL-05 48 19 14 10 7 2 0 68 17 42
2020 EL-06 42 29 18 6 4 1 1 72 10 160
2020 EL-07 30 40 7 10 13 0 0 70 23 30
2019 EL 37 27 17 11 5 3 1 66 16 303
2019 EL-03 33 17 8 25 8 0 8 55 36 12
2019 EL-04 28 30 23 9 7 2 0 60 17 43
2019 EL-05 36 26 24 10 0 5 0 65 10 42
2019 EL-06 39 26 17 10 6 1 1 66 17 160
2019 EL-07 41 32 5 18 0 5 0 76 19 22
2018 EL 38 25 16 8 10 2 0 65 19 251
2018 EL-04 30 26 20 7 15 2 0 58 22 46
2018 EL-05 44 19 19 3 16 0 0 63 19 32
2018 EL-06 44 23 14 10 7 3 0 69 17 131
2018 EL-07 27 40 7 13 13 0 0 67 27 15
2017 EL 36 25 18 10 9 1 1 62 19 301
2017 EL-03 41 5 38 0 17 0 0 46 17 17
2017 EL-04 34 27 17 12 8 2 0 62 21 48
2017 EL-05 36 26 19 9 5 3 2 65 15 55
2017 EL-06 36 25 17 13 7 1 1 62 20 142
2017 EL-07 40 20 15 5 20 0 0 60 25 20
2014 EL 36 24 18 10 10 3 0 61 20 365
2014 EL-03 36 22 17 3 17 5 0 61 21 24
2014 EL-04 27 22 19 15 13 4 0 50 30 79
2014 EL-05 28 40 16 4 9 2 2 70 13 55
2014 EL-06 37 26 20 10 6 2 0 64 16 143
2014 EL-07 42 17 12 21 8 0 0 58 29 24
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EL 15 59 26 314
2020 EL-03 15 62 23 13
2020 EL-04 18 57 25 51
2020 EL-05 17 52 31 42
2020 EL-06 14 59 26 160
2020 EL-07 17 50 33 30
2019 EL 21 58 21 304
2019 EL-03 17 50 33 12
2019 EL-04 18 61 20 44
2019 EL-05 29 50 21 42
2019 EL-06 22 59 19 160
2019 EL-07 18 59 23 22
2018 EL 17 58 25 255
2018 EL-04 21 56 23 48
2018 EL-05 22 53 25 32
2018 EL-06 14 63 23 133
2018 EL-07 13 47 40 15
2017 EL 15 58 27 301
2017 EL-03 17 51 32 17
2017 EL-04 13 64 23 48
2017 EL-05 14 59 27 55
2017 EL-06 15 57 27 142
2017 EL-07 25 45 30 20
2014 EL 12 59 29 365
2014 EL-03 8 68 24 24
2014 EL-04 14 56 30 79
2014 EL-05 16 57 27 55
2014 EL-06 7 61 32 143
2014 EL-07 21 46 33 24

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EL 55 13 17 6 0 9 47
2020 EL-06 52 9 22 4 0 13 23
2019 EL 52 17 14 9 3 5 64
2019 EL-05 42 25 17 17 0 0 12
2019 EL-06 54 11 17 9 0 9 35
2018 EL 49 9 16 9 5 12 43
2018 EL-04 60 20 10 10 0 0 10
2018 EL-06 47 5 11 16 11 11 19
2017 EL 51 13 19 13 2 2 45
2017 EL-06 55 18 18 9 0 0 22
2014 EL 46 12 20 16 9999 5 42
2014 EL-04 55 13 24 0 9999 8 11
2014 EL-06 30 10 40 20 9999 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 7 93 313
2020 EL-04 10 90 51
2020 EL-06 5 95 159
2019 EL 6 94 304
2019 EL-06 5 95 160
2018 EL 10 90 254
2018 EL-06 7 93 132

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 59 41 22
2019 EL 53 47 17
2018 EL 68 32 25

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 50 50 22
2019 EL 29 71 17
2018 EL 64 36 25

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 22
2019 EL 0 100 17
2018 EL 0 100 25

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 23 77 22

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 27 73 22
2018 EL 31 69 26

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 50 50 22
2019 EL 31 69 16
2018 EL 35 65 26

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 45 55 22
2019 EL 38 63 16
2018 EL 42 58 26

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 23 77 22
2019 EL 31 69 16
2018 EL 42 58 26

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 45 55 22
2018 EL 31 69 26

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 68 32 22
2019 EL 56 44 16
2018 EL 69 31 26

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 23 77 22
2018 EL 46 54 26

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 16

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 16

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 36 64 22
2018 EL 54 46 26

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 35 65 26

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 23 77 26

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 64 36 22
2019 EL 44 56 16
2018 EL 54 46 26

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 41 59 22

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 23 77 22
2018 EL 23 77 26

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 23 77 22

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 27 73 22
2018 EL 27 73 26

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 21 79 24

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 29 71 17
2018 EL 42 58 24

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 41 59 17
2018 EL 46 54 24

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 65 35 17
2018 EL 58 42 24

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 25 75 24

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 31 22 17 5 4 19 3 67 11 313
2020 EL-03 23 38 8 0 8 15 8 80 10 13
2020 EL-04 28 24 18 4 6 18 2 65 13 50
2020 EL-05 24 26 10 5 7 24 5 70 17 42
2020 EL-06 34 19 16 6 2 19 3 69 10 160
2020 EL-07 30 23 27 7 0 13 0 62 8 30
2019 EL 29 22 25 3 2 15 3 63 6 304
2019 EL-03 0 33 25 0 8 33 0 50 13 12
2019 EL-04 27 20 23 2 2 16 9 64 6 44
2019 EL-05 38 21 24 7 0 7 2 66 8 42
2019 EL-06 29 25 24 2 2 16 2 66 5 160
2019 EL-07 36 14 36 5 0 9 0 55 5 22
2018 EL 23 26 26 4 6 15 2 58 11 254
2018 EL-04 30 23 28 2 4 9 4 61 7 47
2018 EL-05 25 28 19 3 6 19 0 65 12 32
2018 EL-06 25 25 27 4 4 14 2 59 9 133
2018 EL-07 20 20 20 0 0 40 0 67 0 15
2017 EL 27 27 21 5 4 13 2 63 11 301
2017 EL-03 26 15 29 18 0 12 0 47 21 17
2017 EL-04 33 16 21 7 7 12 4 58 17 48
2017 EL-05 22 38 12 9 2 15 2 72 13 55
2017 EL-06 28 25 24 4 2 15 3 64 7 142
2017 EL-07 30 40 15 0 0 15 0 82 0 20
2014 EL 21 27 20 6 7 15 4 60 16 365
2014 EL-03 21 28 26 8 10 7 0 53 20 24
2014 EL-04 20 31 17 8 10 12 3 59 21 79
2014 EL-05 18 29 15 7 2 20 9 66 12 55
2014 EL-06 23 22 24 5 3 20 3 58 11 143
2014 EL-07 17 42 21 8 4 8 0 64 14 24

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 48 31 11 6 2 3 0 81 8 314
2020 EL-03 46 23 15 0 0 15 0 82 0 13
2020 EL-04 35 41 12 8 0 4 0 80 8 51
2020 EL-05 45 36 2 10 2 5 0 85 13 42
2020 EL-06 54 25 13 4 2 2 0 81 6 160
2020 EL-07 43 40 10 7 0 0 0 83 7 30
2019 EL 45 35 15 2 1 2 0 82 3 301
2019 EL-03 8 67 25 0 0 0 0 75 0 12
2019 EL-04 34 45 14 5 0 2 0 81 5 44
2019 EL-05 45 26 24 2 0 2 0 73 2 42
2019 EL-06 49 32 13 1 2 3 0 84 3 157
2019 EL-07 55 27 14 5 0 0 0 82 5 22
2018 EL 38 35 16 4 5 2 0 74 9 252
2018 EL-04 37 30 20 7 2 4 0 70 9 46
2018 EL-05 34 31 22 6 3 3 0 68 10 32
2018 EL-06 44 34 15 2 4 1 0 79 6 132
2018 EL-07 33 53 13 0 0 0 0 87 0 15
2017 EL 42 34 17 2 3 2 0 78 5 301
2017 EL-03 31 27 38 0 5 0 0 58 5 17
2017 EL-04 49 27 15 5 4 0 0 75 9 48
2017 EL-05 40 41 12 4 2 2 0 82 5 55
2017 EL-06 46 30 18 2 1 3 1 78 3 142
2017 EL-07 40 45 10 0 0 5 0 89 0 20
2014 EL 31 36 18 7 4 4 0 70 12 365
2014 EL-03 31 35 17 7 10 0 0 66 17 24
2014 EL-04 28 35 16 11 6 5 0 65 18 79
2014 EL-05 27 36 25 5 2 5 0 66 8 55
2014 EL-06 37 34 20 3 3 3 0 73 6 143
2014 EL-07 33 54 13 0 0 0 0 87 0 24
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 4 96 312
2020 EL-03 0 100 13
2020 EL-07 0 100 29
2019 EL 5 95 303
2019 EL-03 0 100 12
2019 EL-06 4 96 159
2019 EL-07 0 100 22
2018 EL 5 95 254
2018 EL-05 0 100 32
2018 EL-06 4 96 131
2018 EL-07 0 100 15

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 38 62 13

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 60 40 15

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13
2019 EL 0 100 15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13
2019 EL 0 100 15

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 42 58 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 40 60 15

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 46 54 13

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 0 100 12

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 46 54 13

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 50 50 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13
2019 EL 0 100 13
2018 EL 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13
2019 EL 0 100 13

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13
2019 EL 0 100 13
2018 EL 0 100 12

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13
2019 EL 0 100 13
2018 EL 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 54 46 13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 46 54 13
2018 EL 58 42 12

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 38 62 13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 42 58 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 13

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 0 100 13
2018 EL 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 38 62 13
2019 EL 46 54 13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 33 23 19 3 2 18 2 70 6 310
2020 EL-03 31 54 15 0 0 0 0 85 0 13
2020 EL-04 30 32 16 2 4 16 0 74 7 50
2020 EL-05 20 24 20 2 0 29 5 67 4 41
2020 EL-06 36 19 19 3 2 19 2 70 6 159
2020 EL-07 34 24 21 3 0 17 0 71 4 29
2019 EL 30 20 26 3 1 18 2 63 5 303
2019 EL-03 8 25 42 0 0 25 0 44 0 12
2019 EL-04 30 16 23 7 0 16 9 61 9 44
2019 EL-05 36 24 26 2 0 12 0 68 3 42
2019 EL-06 30 19 26 1 1 20 2 64 3 159
2019 EL-07 36 23 27 5 0 9 0 65 5 22
2018 EL 25 25 27 3 3 16 2 60 7 255
2018 EL-04 34 23 28 2 0 11 2 66 2 47
2018 EL-05 22 28 22 3 3 22 0 64 8 32
2018 EL-06 28 23 29 1 2 16 2 61 4 133
2018 EL-07 20 27 27 7 0 20 0 58 8 15
2017 EL 23 24 29 2 2 17 2 59 5 300
2017 EL-03 14 15 54 0 0 17 0 35 0 17
2017 EL-04 30 28 19 2 5 13 2 69 9 48
2017 EL-05 26 35 20 5 0 12 2 70 6 55
2017 EL-06 23 20 32 1 1 21 2 56 2 142
2017 EL-07 26 32 21 0 0 16 5 73 0 19
2014 EL 23 23 23 1 4 20 5 62 7 364
2014 EL-03 27 29 17 0 10 14 3 68 12 24
2014 EL-04 25 22 27 3 2 18 3 59 7 79
2014 EL-05 16 25 27 0 2 21 9 59 3 55
2014 EL-06 24 24 22 1 2 23 5 66 4 142
2014 EL-07 29 17 25 0 4 21 4 61 5 24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 48 29 15 3 2 3 0 79 5 311
2020 EL-03 46 38 15 0 0 0 0 85 0 13
2020 EL-04 35 41 14 4 2 4 0 79 6 49
2020 EL-05 43 29 14 10 0 2 2 75 10 42
2020 EL-06 55 23 16 1 1 3 0 81 3 159
2020 EL-07 33 47 17 3 0 0 0 80 3 30
2019 EL 47 29 18 2 1 3 0 78 3 304
2019 EL-03 8 50 42 0 0 0 0 58 0 12
2019 EL-04 36 36 14 9 2 2 0 74 12 44
2019 EL-05 45 19 31 2 0 2 0 66 2 42
2019 EL-06 51 29 15 1 1 3 0 83 2 160
2019 EL-07 55 27 18 0 0 0 0 82 0 22
2018 EL 38 35 17 3 3 5 0 76 6 254
2018 EL-04 39 26 24 7 0 4 0 68 7 46
2018 EL-05 41 31 19 3 0 6 0 77 3 32
2018 EL-06 41 35 17 1 2 5 0 80 3 133
2018 EL-07 33 53 7 7 0 0 0 87 7 15
2017 EL 39 35 17 4 1 2 1 76 6 301
2017 EL-03 31 39 25 5 0 0 0 70 5 17
2017 EL-04 41 34 17 4 2 2 0 76 6 48
2017 EL-05 36 41 12 7 2 2 0 78 9 55
2017 EL-06 44 30 18 2 1 4 1 78 3 142
2017 EL-07 30 55 10 0 0 5 0 89 0 20
2014 EL 34 33 18 3 3 9 0 74 6 364
2014 EL-03 27 48 16 0 5 4 0 78 5 23
2014 EL-04 32 28 26 4 2 7 0 65 7 79
2014 EL-05 33 32 17 0 2 14 2 77 2 55
2014 EL-06 38 34 17 1 2 8 0 78 4 143
2014 EL-07 46 33 13 4 0 4 0 83 4 24
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 23 29 25 15 9 0 0 52 23 313
2020 EL-03 31 31 15 23 0 0 0 62 23 13
2020 EL-04 22 22 29 16 12 0 0 43 27 51
2020 EL-05 17 31 19 24 10 0 0 48 33 42
2020 EL-06 23 31 24 13 9 0 0 54 22 159
2020 EL-07 33 33 20 10 3 0 0 67 13 30

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 43 23 20 7 7 0 0 66 14 312
2020 EL-03 38 8 15 31 8 0 0 46 38 13
2020 EL-04 26 32 24 6 12 0 0 58 18 50
2020 EL-05 33 21 33 5 7 0 0 55 12 42
2020 EL-06 51 22 15 7 5 0 0 73 12 159
2020 EL-07 47 17 23 3 10 0 0 63 13 30
2019 EL 28 27 22 12 10 1 1 56 21 303
2019 EL-03 17 0 50 0 33 0 0 17 33 12
2019 EL-04 20 30 34 11 5 0 0 50 16 44
2019 EL-05 24 26 19 19 12 0 0 50 31 42
2019 EL-06 31 30 19 9 8 1 1 63 17 159
2019 EL-07 27 27 23 23 0 0 0 55 23 22
2018 EL 22 27 25 11 14 0 1 49 26 255
2018 EL-04 27 27 23 8 15 0 0 54 23 48
2018 EL-05 16 35 19 13 16 0 0 52 29 31
2018 EL-06 25 23 26 14 12 0 1 48 26 133
2018 EL-07 7 47 20 7 13 0 7 57 21 15
2017 EL 23 23 19 18 17 0 0 47 35 299
2017 EL-03 21 19 12 5 43 0 0 40 48 17
2017 EL-04 21 25 28 11 15 0 0 46 26 48
2017 EL-05 18 20 14 26 22 0 0 38 48 55
2017 EL-06 31 22 18 18 11 0 0 53 29 140
2017 EL-07 10 30 20 15 25 0 0 40 40 20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 28 32 22 12 6 0 0 60 18 312
2020 EL-03 23 46 23 0 8 0 0 69 8 13
2020 EL-04 24 45 22 6 4 0 0 69 10 51
2020 EL-05 41 22 24 7 2 0 2 65 10 41
2020 EL-06 24 34 21 13 8 0 0 58 21 160
2020 EL-07 31 14 24 21 10 0 0 45 31 29
2019 EL 23 31 26 12 7 1 0 55 19 304
2019 EL-03 25 33 25 8 8 0 0 58 17 12
2019 EL-04 23 41 20 11 2 0 2 65 14 44
2019 EL-05 24 26 36 12 2 0 0 50 14 42
2019 EL-06 23 33 23 13 8 1 0 57 21 160
2019 EL-07 23 23 23 14 18 0 0 45 32 22
2018 EL 23 30 28 10 8 0 1 53 18 253
2018 EL-04 28 30 26 9 4 0 2 60 13 46
2018 EL-05 23 35 29 3 10 0 0 58 13 31
2018 EL-06 25 26 29 10 8 1 1 52 18 133
2018 EL-07 7 33 33 13 13 0 0 40 27 15
2017 EL 28 30 23 11 9 0 0 57 20 301
2017 EL-03 48 24 0 18 10 0 0 72 28 17
2017 EL-04 32 32 15 13 8 0 0 64 21 48
2017 EL-05 24 27 29 14 5 0 0 51 19 55
2017 EL-06 24 26 27 12 11 0 0 50 23 142
2017 EL-07 20 30 30 5 15 0 0 50 20 20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 38 34 19 6 2 0 1 73 8 312
2020 EL-03 46 15 31 8 0 0 0 62 8 13
2020 EL-04 41 33 20 2 0 0 4 78 2 51
2020 EL-05 52 26 14 2 2 2 0 80 5 42
2020 EL-06 34 38 21 5 3 0 0 72 8 159
2020 EL-07 33 33 13 13 3 0 3 69 17 30
2019 EL 35 32 20 9 2 1 1 68 11 302
2019 EL-03 50 25 8 8 8 0 0 75 17 12
2019 EL-04 30 37 21 9 0 0 2 69 10 43
2019 EL-05 29 36 21 10 5 0 0 64 14 42
2019 EL-06 36 33 18 9 2 1 2 70 11 159
2019 EL-07 36 18 36 9 0 0 0 55 9 22
2018 EL 31 34 21 8 4 0 1 66 13 253
2018 EL-04 36 30 21 9 2 0 2 67 11 47
2018 EL-05 29 35 19 10 6 0 0 65 16 31
2018 EL-06 34 34 18 8 5 1 0 69 13 132
2018 EL-07 13 47 40 0 0 0 0 60 0 15
2017 EL 34 29 23 10 4 0 0 63 14 299
2017 EL-03 46 27 23 0 5 0 0 72 5 17
2017 EL-04 36 34 13 15 0 0 2 71 15 48
2017 EL-05 32 25 29 12 2 0 0 57 14 55
2017 EL-06 29 29 27 7 7 0 0 59 14 140
2017 EL-07 50 25 5 15 5 0 0 75 20 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 27 19 28 15 11 0 0 46 26 311
2020 EL-03 31 0 46 15 8 0 0 31 23 13
2020 EL-04 28 22 22 20 8 0 0 50 28 50
2020 EL-05 36 21 29 7 7 0 0 57 14 42
2020 EL-06 22 21 28 15 13 0 1 43 29 158
2020 EL-07 30 17 23 20 10 0 0 47 30 30
2019 EL 22 28 20 17 12 1 1 51 29 304
2019 EL-03 8 33 17 33 8 0 0 42 42 12
2019 EL-04 18 39 20 5 18 0 0 57 23 44
2019 EL-05 24 24 24 24 5 0 0 48 29 42
2019 EL-06 23 25 19 19 12 1 1 48 32 160
2019 EL-07 23 27 14 18 18 0 0 50 36 22
2018 EL 23 21 23 20 13 0 1 44 33 253
2018 EL-04 23 26 21 19 9 0 2 50 28 47
2018 EL-05 43 10 27 3 17 0 0 53 20 30
2018 EL-06 21 23 23 20 11 0 1 45 32 133
2018 EL-07 20 20 27 27 7 0 0 40 33 15
2017 EL 20 27 23 17 13 0 0 47 30 299
2017 EL-03 24 22 19 0 35 0 0 46 35 17
2017 EL-04 26 19 25 15 13 0 2 46 29 48
2017 EL-05 19 23 19 28 11 0 0 42 39 55
2017 EL-06 13 31 28 16 12 0 0 44 28 140
2017 EL-07 20 40 5 20 15 0 0 60 35 20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 58 23 8 4 1 0 5 86 5 311
2020 EL-03 67 17 8 0 0 0 8 91 0 12
2020 EL-04 69 18 8 0 2 0 4 90 2 51
2020 EL-05 60 21 5 0 0 0 14 94 0 42
2020 EL-06 55 25 9 4 1 1 5 85 6 159
2020 EL-07 50 30 7 10 3 0 0 80 13 30
2019 EL 56 25 11 3 1 1 4 85 4 304
2019 EL-03 50 25 8 8 0 0 8 82 9 12
2019 EL-04 64 14 14 0 0 0 9 85 0 44
2019 EL-05 64 17 12 0 0 2 5 87 0 42
2019 EL-06 54 30 11 3 0 1 2 87 3 160
2019 EL-07 41 27 14 5 9 0 5 71 14 22
2018 EL 58 23 8 3 2 0 5 86 6 252
2018 EL-04 62 28 2 2 2 0 4 93 4 47
2018 EL-05 65 26 3 0 0 0 6 97 0 31
2018 EL-06 60 19 10 5 2 1 5 83 6 131
2018 EL-07 27 33 20 0 13 0 7 64 14 15
2017 EL 53 24 8 5 2 1 6 83 8 300
2017 EL-03 69 5 10 0 0 7 10 89 0 17
2017 EL-04 62 17 10 2 4 2 3 84 6 48
2017 EL-05 55 18 5 13 0 0 8 80 14 54
2017 EL-06 46 30 9 4 3 0 8 83 7 142
2017 EL-07 55 25 10 5 5 0 0 80 10 20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 49 30 12 5 3 0 1 79 8 314
2020 EL-03 69 15 15 0 0 0 0 85 0 13
2020 EL-04 35 33 14 6 8 0 4 71 14 51
2020 EL-05 62 29 5 5 0 0 0 90 5 42
2020 EL-06 48 33 13 6 1 0 0 81 7 160
2020 EL-07 47 27 17 0 10 0 0 73 10 30
2019 EL 49 29 15 3 2 1 2 80 4 300
2019 EL-03 64 9 18 9 0 0 0 73 9 11
2019 EL-04 47 30 12 7 0 0 5 80 7 43
2019 EL-05 62 29 5 2 0 0 2 93 2 42
2019 EL-06 46 32 18 1 1 1 1 80 2 158
2019 EL-07 50 18 23 5 5 0 0 68 9 22
2018 EL 48 28 14 5 4 0 0 77 9 254
2018 EL-04 49 32 9 9 0 0 2 83 9 47
2018 EL-05 55 26 13 0 6 0 0 81 6 31
2018 EL-06 50 26 18 4 3 0 0 75 7 133
2018 EL-07 40 40 0 7 13 0 0 80 20 15
2017 EL 42 34 17 4 2 0 0 76 7 299
2017 EL-03 71 15 14 0 0 0 0 86 0 17
2017 EL-04 42 29 25 4 0 0 0 72 4 48
2017 EL-05 39 39 18 2 0 0 3 80 2 55
2017 EL-06 40 36 16 5 3 0 0 76 8 140
2017 EL-07 45 35 5 5 10 0 0 80 15 20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 48 20 17 6 2 0 8 73 9 314
2020 EL-03 69 8 15 8 0 0 0 77 8 13
2020 EL-04 51 14 18 10 4 0 4 67 14 51
2020 EL-05 50 29 14 2 0 0 5 83 3 42
2020 EL-06 44 21 17 6 3 0 10 72 10 160
2020 EL-07 47 23 13 3 3 0 10 78 7 30

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 40 31 20 7 2 0 1 71 8 314
2020 EL-03 54 38 8 0 0 0 0 92 0 13
2020 EL-04 22 31 27 14 2 0 4 55 16 51
2020 EL-05 50 19 26 5 0 0 0 69 5 42
2020 EL-06 44 33 17 4 2 0 0 77 6 160
2020 EL-07 33 37 17 13 0 0 0 70 13 30
2019 EL 31 42 18 6 2 1 1 75 7 304
2019 EL-03 50 33 0 17 0 0 0 83 17 12
2019 EL-04 25 41 20 9 2 0 2 67 12 44
2019 EL-05 33 43 19 5 0 0 0 76 5 42
2019 EL-06 31 41 18 6 2 1 1 74 8 160
2019 EL-07 36 45 18 0 0 0 0 82 0 22
2018 EL 31 31 25 8 3 1 1 63 11 251
2018 EL-04 24 24 37 11 2 0 2 49 13 46
2018 EL-05 19 42 32 3 3 0 0 61 6 31
2018 EL-06 33 32 22 8 3 2 1 67 11 133
2018 EL-07 40 27 33 0 0 0 0 67 0 15
2017 EL 29 36 21 10 2 1 1 67 12 299
2017 EL-03 43 10 18 24 0 0 5 56 25 17
2017 EL-04 30 31 25 13 0 0 2 62 13 48
2017 EL-05 26 43 20 9 0 2 0 70 9 55
2017 EL-06 25 44 16 11 3 1 1 70 14 140
2017 EL-07 35 35 30 0 0 0 0 70 0 20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 28 39 19 11 3 0 1 67 14 313
2020 EL-03 38 23 23 15 0 0 0 62 15 13
2020 EL-04 22 39 24 8 6 0 2 62 14 51
2020 EL-05 36 31 29 2 2 0 0 67 5 42
2020 EL-06 30 42 16 11 1 0 0 72 13 160
2020 EL-07 10 52 10 21 7 0 0 62 28 29
2019 EL 26 37 22 12 2 1 0 63 15 302
2019 EL-03 33 25 25 17 0 0 0 58 17 12
2019 EL-04 25 41 11 20 2 0 0 66 23 44
2019 EL-05 21 40 24 12 2 0 0 62 14 42
2019 EL-06 27 36 21 12 3 1 1 64 15 159
2019 EL-07 29 24 38 5 5 0 0 52 10 21
2018 EL 24 32 28 10 5 0 1 56 15 250
2018 EL-04 27 36 22 11 4 0 0 62 16 45
2018 EL-05 29 29 32 3 6 0 0 58 10 31
2018 EL-06 21 33 29 10 5 1 2 55 15 133
2018 EL-07 27 27 33 13 0 0 0 53 13 15
2017 EL 25 32 23 16 4 0 0 57 20 299
2017 EL-03 36 26 17 16 5 0 0 62 21 17
2017 EL-04 28 28 24 17 2 0 2 56 19 48
2017 EL-05 20 38 20 18 4 0 0 58 21 55
2017 EL-06 21 33 27 16 4 0 0 54 19 140
2017 EL-07 45 25 10 15 5 0 0 70 20 20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 37 33 18 8 4 0 0 70 12 312
2020 EL-03 46 31 15 8 0 0 0 77 8 13
2020 EL-04 25 37 20 10 8 0 0 63 18 51
2020 EL-05 45 26 24 2 2 0 0 71 5 42
2020 EL-06 39 34 16 8 3 0 1 73 11 158
2020 EL-07 30 37 20 10 3 0 0 67 13 30
2019 EL 36 34 14 11 2 1 1 72 14 303
2019 EL-03 33 33 8 25 0 0 0 67 25 12
2019 EL-04 30 39 14 11 5 0 2 70 16 44
2019 EL-05 37 37 15 12 0 0 0 73 12 41
2019 EL-06 39 34 13 12 2 1 1 73 14 160
2019 EL-07 36 23 32 5 5 0 0 59 9 22
2018 EL 32 27 22 12 6 0 0 60 18 250
2018 EL-04 36 18 24 18 4 0 0 53 22 45
2018 EL-05 39 23 23 10 6 0 0 61 16 31
2018 EL-06 29 32 21 11 5 1 1 63 16 133
2018 EL-07 27 20 33 20 0 0 0 47 20 15
2017 EL 28 33 21 12 5 0 1 62 17 299
2017 EL-03 17 24 34 21 5 0 0 41 25 17
2017 EL-04 38 29 17 6 8 0 2 69 14 48
2017 EL-05 26 42 12 11 4 3 3 72 15 55
2017 EL-06 25 31 24 14 4 0 1 57 18 140
2017 EL-07 35 30 30 5 0 0 0 65 5 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 51 27 12 4 5 0 1 79 9 313
2020 EL-03 62 31 0 8 0 0 0 92 8 13
2020 EL-04 34 28 24 4 10 0 0 62 14 50
2020 EL-05 50 36 7 2 5 0 0 86 7 42
2020 EL-06 55 26 8 4 4 0 2 83 9 160
2020 EL-07 50 23 20 7 0 0 0 73 7 30
2019 EL 49 27 12 7 3 1 1 78 10 303
2019 EL-03 42 17 17 17 8 0 0 58 25 12
2019 EL-04 39 30 18 7 2 0 5 71 10 44
2019 EL-05 40 38 12 7 2 0 0 79 10 42
2019 EL-06 53 27 9 6 4 1 1 81 10 159
2019 EL-07 55 18 23 5 0 0 0 73 5 22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 46 29 14 5 4 0 1 76 10 314
2020 EL-03 46 46 8 0 0 0 0 92 0 13
2020 EL-04 45 31 14 6 2 0 2 78 8 51
2020 EL-05 55 29 5 5 5 0 2 85 10 42
2020 EL-06 46 26 17 6 5 0 0 72 11 160
2020 EL-07 27 40 20 7 7 0 0 67 13 30

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 41 31 13 11 3 0 1 73 14 312
2020 EL-03 54 38 8 0 0 0 0 92 0 13
2020 EL-04 40 24 12 16 6 0 2 65 22 50
2020 EL-05 44 32 12 5 2 0 5 79 8 41
2020 EL-06 43 32 13 10 2 0 0 75 12 160
2020 EL-07 33 33 13 10 10 0 0 67 20 30
2019 EL 40 32 17 8 3 1 0 72 11 301
2019 EL-03 55 27 0 9 9 0 0 82 18 11
2019 EL-04 44 30 14 7 2 0 2 76 10 43
2019 EL-05 55 21 14 7 2 0 0 76 10 42
2019 EL-06 36 36 18 9 1 1 0 72 10 160
2019 EL-07 32 27 23 5 14 0 0 59 18 22
2018 EL 37 30 16 11 4 0 2 68 15 249
2018 EL-04 47 22 16 9 2 0 4 72 12 45
2018 EL-05 45 32 16 6 0 0 0 77 6 31
2018 EL-06 33 34 20 8 5 0 2 68 12 132
2018 EL-07 33 27 0 33 7 0 0 60 40 15
2017 EL 37 35 15 7 4 1 0 73 11 296
2017 EL-03 60 12 13 0 10 5 0 76 10 17
2017 EL-04 44 29 13 8 4 2 0 75 12 48
2017 EL-05 36 37 20 4 0 3 0 75 4 53
2017 EL-06 25 45 16 9 4 0 1 70 14 139
2017 EL-07 50 25 5 10 10 0 0 75 20 20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 54 31 11 3 1 0 0 85 4 307
2020 EL-03 42 58 0 0 0 0 0 100 0 12
2020 EL-04 43 41 16 0 0 0 0 84 0 51
2020 EL-05 61 24 7 7 0 0 0 85 7 41
2020 EL-06 55 29 11 3 2 0 1 85 4 157
2020 EL-07 59 24 10 7 0 0 0 83 7 29
2019 EL 55 26 10 5 2 1 1 83 7 301
2019 EL-03 50 25 17 8 0 0 0 75 8 12
2019 EL-04 53 28 7 2 7 0 2 83 10 43
2019 EL-05 60 29 10 0 2 0 0 88 2 42
2019 EL-06 59 23 9 4 1 1 2 85 6 159
2019 EL-07 48 19 10 24 0 0 0 67 24 21
2018 EL 53 27 12 3 2 1 1 82 6 247
2018 EL-04 42 38 13 0 4 0 2 82 5 45
2018 EL-05 61 29 6 3 0 0 0 90 3 31
2018 EL-06 59 24 11 2 2 2 2 85 3 131
2018 EL-07 36 14 21 21 7 0 0 50 29 14
2017 EL 59 25 11 3 2 0 1 85 5 301
2017 EL-03 68 13 14 0 5 0 0 81 5 17
2017 EL-04 53 32 10 5 0 0 0 85 5 48
2017 EL-05 57 25 12 4 0 0 3 84 4 55
2017 EL-06 63 24 8 2 2 0 1 87 4 142
2017 EL-07 50 35 10 5 0 0 0 85 5 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 34 36 19 8 3 0 0 70 11 310
2020 EL-03 54 31 8 8 0 0 0 85 8 13
2020 EL-04 36 42 16 0 6 0 0 78 6 50
2020 EL-05 45 33 12 10 0 0 0 79 10 42
2020 EL-06 28 36 23 10 4 0 0 64 13 157
2020 EL-07 23 43 17 13 3 0 0 67 17 30

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 71 16 7 2 1 0 2 90 3 311
2020 EL-03 67 8 0 0 0 8 17 100 0 12
2020 EL-04 76 16 2 2 4 0 0 92 6 51
2020 EL-05 67 19 7 5 0 0 2 88 5 42
2020 EL-06 70 18 8 1 1 0 1 89 3 158
2020 EL-07 87 7 0 3 0 0 3 97 3 30
2019 EL 70 15 5 1 0 2 6 93 1 300
2019 EL-03 58 17 8 8 0 8 0 82 9 12
2019 EL-04 68 16 7 0 0 0 9 93 0 44
2019 EL-05 74 12 7 0 0 2 5 92 0 42
2019 EL-06 73 13 4 1 0 1 7 94 1 157
2019 EL-07 71 14 5 0 0 0 10 95 0 21
2018 EL 69 15 8 3 1 1 2 87 5 249
2018 EL-04 57 27 7 2 0 2 5 90 2 44
2018 EL-05 71 19 10 0 0 0 0 90 0 31
2018 EL-06 75 11 9 2 1 1 2 88 2 133
2018 EL-07 80 7 0 7 0 0 7 93 7 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 85 7 4 1 2 0 1 94 3 312
2020 EL-03 92 0 8 0 0 0 0 92 0 13
2020 EL-04 82 8 2 4 4 0 0 90 8 51
2020 EL-05 79 7 7 2 2 0 2 88 5 42
2020 EL-06 88 8 3 0 1 0 1 97 1 160
2020 EL-07 90 3 3 0 0 0 3 96 0 29
2019 EL 82 9 4 1 1 1 2 94 2 302
2019 EL-03 75 0 8 0 0 8 8 90 0 12
2019 EL-04 80 11 7 0 0 0 2 93 0 44
2019 EL-05 76 17 5 0 0 0 2 95 0 42
2019 EL-06 85 8 2 1 1 1 2 95 3 158
2019 EL-07 86 9 5 0 0 0 0 95 0 22
2018 EL 78 12 5 1 3 0 1 91 4 248
2018 EL-04 77 16 5 0 0 0 2 95 0 44
2018 EL-05 71 16 6 3 3 0 0 87 6 31
2018 EL-06 84 7 5 0 2 1 1 92 2 132
2018 EL-07 87 13 0 0 0 0 0 100 0 15
2017 EL 81 11 3 4 1 0 0 92 5 299
2017 EL-03 67 25 7 0 0 0 0 93 0 17
2017 EL-04 81 12 0 7 0 0 0 93 7 47
2017 EL-05 76 15 4 4 2 0 0 91 5 54
2017 EL-06 85 6 5 2 1 0 1 91 4 142
2017 EL-07 100 0 0 0 0 0 0 100 0 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 69 19 7 2 1 0 2 90 3 312
2020 EL-03 46 23 8 15 0 0 8 75 17 13
2020 EL-04 57 25 12 2 2 0 2 84 4 51
2020 EL-05 76 15 5 2 0 0 2 93 3 41
2020 EL-06 75 17 5 1 1 0 1 94 1 159
2020 EL-07 50 30 13 7 0 0 0 80 7 30
2019 EL 57 31 8 1 1 1 2 90 1 301
2019 EL-03 50 17 17 0 0 0 17 80 0 12
2019 EL-04 49 40 9 0 0 0 2 90 0 43
2019 EL-05 48 45 7 0 0 0 0 93 0 42
2019 EL-06 61 28 8 1 1 1 1 90 2 158
2019 EL-07 73 27 0 0 0 0 0 100 0 22
2018 EL 58 30 6 3 2 0 0 89 5 254
2018 EL-04 50 40 6 4 0 0 0 90 4 48
2018 EL-05 59 25 9 0 6 0 0 84 6 32
2018 EL-06 64 27 5 2 2 1 1 92 4 132
2018 EL-07 60 33 7 0 0 0 0 93 0 15
2017 EL 59 27 10 2 2 1 0 86 4 301
2017 EL-03 58 22 21 0 0 0 0 79 0 17
2017 EL-04 53 34 4 4 3 2 0 89 7 48
2017 EL-05 55 25 14 2 2 3 0 82 4 55
2017 EL-06 63 25 8 1 1 0 1 89 3 142
2017 EL-07 75 5 20 0 0 0 0 80 0 20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 71 15 9 3 2 0 1 86 5 313
2020 EL-03 54 23 23 0 0 0 0 77 0 13
2020 EL-04 68 14 10 4 2 0 2 84 6 50
2020 EL-05 69 14 14 2 0 0 0 83 2 42
2020 EL-06 76 14 7 2 1 0 1 90 3 160
2020 EL-07 60 23 10 7 0 0 0 83 7 30
2019 EL 67 20 6 4 2 1 1 88 5 301
2019 EL-03 67 25 0 0 0 0 8 100 0 12
2019 EL-04 55 30 7 7 0 0 2 86 7 44
2019 EL-05 64 33 2 0 0 0 0 98 0 42
2019 EL-06 74 13 5 3 3 1 1 88 6 157
2019 EL-07 59 23 18 0 0 0 0 82 0 22
2018 EL 56 26 11 4 3 0 0 83 6 252
2018 EL-04 43 41 13 2 0 0 0 85 2 46
2018 EL-05 53 19 13 9 6 0 0 72 16 32
2018 EL-06 65 20 10 2 2 1 1 87 3 132
2018 EL-07 40 47 13 0 0 0 0 87 0 15
2017 EL 63 25 7 3 1 0 0 88 4 300
2017 EL-03 62 21 10 0 7 0 0 83 7 17
2017 EL-04 57 34 8 2 0 0 0 90 2 48
2017 EL-05 62 19 9 4 4 3 0 84 7 55
2017 EL-06 67 21 8 3 1 0 1 89 4 141
2017 EL-07 70 30 0 0 0 0 0 100 0 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 68 10 3 1 0 0 17 95 2 311
2020 EL-03 69 0 8 8 0 0 15 82 9 13
2020 EL-04 71 4 2 2 0 0 22 95 3 51
2020 EL-05 64 7 7 0 0 0 21 91 0 42
2020 EL-06 72 8 1 0 0 0 19 98 0 158
2020 EL-07 53 33 7 7 0 0 0 87 7 30
2019 EL 61 10 4 1 0 1 23 93 2 300
2019 EL-03 58 0 0 0 0 0 42 100 0 12
2019 EL-04 66 11 2 0 0 0 20 97 0 44
2019 EL-05 52 10 2 0 0 0 36 96 0 42
2019 EL-06 63 11 3 0 1 1 22 95 1 156
2019 EL-07 55 18 14 9 0 0 5 76 10 22
2018 EL 60 12 2 2 0 0 24 95 3 253
2018 EL-04 55 11 2 2 0 0 30 94 3 47
2018 EL-05 59 9 3 0 0 0 28 96 0 32
2018 EL-06 63 12 0 2 0 1 22 97 3 132
2018 EL-07 47 20 20 7 0 0 7 71 7 15
2017 EL 62 9 3 2 2 1 21 91 4 299
2017 EL-03 83 7 0 0 0 0 10 100 0 17
2017 EL-04 75 6 0 0 0 2 17 100 0 48
2017 EL-05 55 9 5 2 0 2 27 90 2 55
2017 EL-06 57 10 4 2 1 0 26 90 4 141
2017 EL-07 60 15 10 0 10 0 5 79 11 20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 65 24 6 2 1 0 2 91 3 312
2020 EL-03 85 8 8 0 0 0 0 92 0 13
2020 EL-04 63 22 6 2 4 0 4 88 6 51
2020 EL-05 61 27 10 0 0 0 2 90 0 41
2020 EL-06 67 24 6 2 0 0 1 92 2 159
2020 EL-07 50 40 7 3 0 0 0 90 3 30
2019 EL 63 19 9 2 1 1 5 88 2 301
2019 EL-03 58 17 0 0 8 0 17 90 10 12
2019 EL-04 64 16 9 0 0 0 11 90 0 44
2019 EL-05 60 31 10 0 0 0 0 90 0 42
2019 EL-06 68 18 10 1 0 1 3 89 1 157
2019 EL-07 55 18 9 5 5 0 9 80 10 22
2018 EL 63 19 10 2 1 1 5 87 3 250
2018 EL-04 62 17 11 2 0 0 9 86 2 47
2018 EL-05 72 19 3 0 3 0 3 94 3 32
2018 EL-06 63 21 9 1 0 2 4 90 1 131
2018 EL-07 54 15 23 8 0 0 0 69 8 13
2017 EL 70 16 8 2 0 0 4 90 2 299
2017 EL-03 76 17 7 0 0 0 0 93 0 17
2017 EL-04 80 12 6 0 0 0 2 94 0 47
2017 EL-05 71 9 9 2 0 0 10 88 2 55
2017 EL-06 67 18 7 3 0 1 4 90 3 141
2017 EL-07 75 15 10 0 0 0 0 90 0 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 79 12 4 2 0 0 3 93 2 314
2020 EL-03 92 8 0 0 0 0 0 100 0 13
2020 EL-04 73 12 6 6 0 0 4 88 6 51
2020 EL-05 71 14 7 2 0 0 5 90 3 42
2020 EL-06 83 11 4 1 0 0 3 96 1 160
2020 EL-07 83 10 0 3 0 0 3 97 3 30
2019 EL 81 9 3 2 2 1 3 92 4 302
2019 EL-03 50 8 0 17 17 0 8 64 36 12
2019 EL-04 77 11 5 2 2 0 2 91 5 44
2019 EL-05 86 10 0 0 0 0 5 100 0 42
2019 EL-06 85 8 3 1 1 1 2 95 2 158
2019 EL-07 86 0 5 5 5 0 0 86 9 22
2018 EL 76 14 3 2 2 1 2 93 4 252
2018 EL-04 66 21 2 4 2 2 2 91 7 47
2018 EL-05 74 19 6 0 0 0 0 94 0 31
2018 EL-06 83 9 3 2 2 1 2 94 3 132
2018 EL-07 93 7 0 0 0 0 0 100 0 15
2017 EL 76 16 3 2 2 0 1 93 3 299
2017 EL-03 50 40 10 0 0 0 0 90 0 17
2017 EL-04 76 14 4 0 2 2 2 94 2 48
2017 EL-05 73 22 2 2 2 0 0 95 4 54
2017 EL-06 81 9 4 3 3 0 1 91 6 141
2017 EL-07 95 5 0 0 0 0 0 100 0 20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 59 25 11 3 1 0 1 85 4 312
2020 EL-03 75 8 8 8 0 0 0 83 8 12
2020 EL-04 47 31 14 6 2 0 0 78 8 51
2020 EL-05 56 37 5 0 0 0 2 95 0 41
2020 EL-06 61 22 13 2 1 0 1 84 3 160
2020 EL-07 63 17 10 10 0 0 0 80 10 30
2019 EL 63 25 7 2 0 1 2 90 3 300
2019 EL-03 64 0 27 0 0 0 9 70 0 11
2019 EL-04 63 26 7 2 0 0 2 90 2 43
2019 EL-05 64 29 5 2 0 0 0 93 2 42
2019 EL-06 64 27 6 1 1 1 1 92 2 158
2019 EL-07 55 36 0 9 0 0 0 91 9 22
2018 EL 58 29 8 1 1 1 2 89 2 253
2018 EL-04 55 28 11 2 2 0 2 85 4 47
2018 EL-05 63 28 6 0 0 0 3 94 0 32
2018 EL-06 58 29 9 1 1 2 1 89 2 133
2018 EL-07 73 27 0 0 0 0 0 100 0 15
2017 EL 61 26 11 2 0 0 1 87 2 300
2017 EL-03 62 25 7 5 0 0 0 88 5 17
2017 EL-04 61 27 10 0 0 0 2 90 0 48
2017 EL-05 64 18 16 2 0 0 0 82 2 54
2017 EL-06 61 27 11 1 0 0 1 89 1 142
2017 EL-07 70 15 10 5 0 0 0 85 5 20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 25 43 19 10 3 0 0 68 13 313
2020 EL-03 38 54 8 0 0 0 0 92 0 13
2020 EL-04 32 34 24 10 0 0 0 66 10 50
2020 EL-05 31 36 19 7 5 2 0 68 12 42
2020 EL-06 21 46 20 11 2 0 0 67 13 160
2020 EL-07 17 53 13 10 7 0 0 70 17 30

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 21 37 31 8 2 0 0 58 10 314
2020 EL-03 38 23 38 0 0 0 0 62 0 13
2020 EL-04 18 43 25 8 4 2 0 62 12 51
2020 EL-05 31 31 31 7 0 0 0 62 7 42
2020 EL-06 21 38 33 7 3 0 0 58 9 160
2020 EL-07 13 33 37 17 0 0 0 47 17 30
2019 EL 22 40 29 8 0 1 0 63 8 304
2019 EL-03 25 50 25 0 0 0 0 75 0 12
2019 EL-04 32 39 30 0 0 0 0 70 0 44
2019 EL-05 19 48 29 2 0 2 0 68 2 42
2019 EL-06 20 41 28 9 1 1 0 62 10 160
2019 EL-07 23 32 23 23 0 0 0 55 23 22
2018 EL 20 39 29 8 4 0 0 60 12 253
2018 EL-04 21 40 34 4 0 0 0 62 4 47
2018 EL-05 25 34 31 6 0 3 0 61 6 32
2018 EL-06 21 40 28 6 5 0 0 61 11 131
2018 EL-07 20 27 27 20 7 0 0 47 27 15
2017 EL 16 33 35 11 4 0 0 50 15 300
2017 EL-03 27 26 29 13 5 0 0 53 18 17
2017 EL-04 20 43 20 17 0 0 0 64 17 47
2017 EL-05 19 28 44 5 4 0 0 47 9 55
2017 EL-06 14 30 41 11 4 0 1 44 15 142
2017 EL-07 10 40 25 10 15 0 0 50 25 20

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 4 17 32 31 15 1 0 46 21 312
2020 EL-03 0 0 15 54 31 0 0 85 0 13
2020 EL-04 4 18 29 35 14 0 0 49 22 51
2020 EL-05 2 5 39 34 17 2 0 53 8 41
2020 EL-06 5 19 33 28 14 0 0 42 25 159
2020 EL-07 10 23 30 27 7 3 0 34 34 30
2019 EL 3 13 34 34 17 0 0 51 16 301
2019 EL-03 0 0 58 33 8 0 0 42 0 12
2019 EL-04 5 11 36 25 20 0 2 47 16 44
2019 EL-05 0 15 32 44 10 0 0 54 15 41
2019 EL-06 2 13 33 34 18 0 0 52 15 158
2019 EL-07 9 18 23 41 9 0 0 50 27 22
2018 EL 6 13 35 30 16 0 0 46 19 250
2018 EL-04 0 17 34 32 15 0 2 48 17 47
2018 EL-05 0 10 30 37 23 0 0 60 10 30
2018 EL-06 7 9 38 30 16 0 0 46 16 132
2018 EL-07 7 27 33 7 27 0 0 33 33 15
2017 EL 4 13 40 28 14 0 0 43 17 299
2017 EL-03 0 23 10 38 29 0 0 68 23 17
2017 EL-04 4 7 39 43 7 0 0 50 11 48
2017 EL-05 0 9 50 28 13 0 0 41 9 54
2017 EL-06 4 14 42 25 14 0 1 39 18 142
2017 EL-07 10 25 35 5 25 0 0 30 35 20

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 34 40 18 4 1 2 0 76 6 314
2020 EL-03 31 46 15 0 0 8 0 83 0 13
2020 EL-04 20 43 25 6 2 4 0 65 8 51
2020 EL-05 31 43 21 2 0 2 0 76 2 42
2020 EL-06 41 37 16 4 1 2 0 79 5 160
2020 EL-07 30 53 13 3 0 0 0 83 3 30
2019 EL 25 43 23 5 1 3 0 70 6 303
2019 EL-03 8 50 33 0 0 8 0 64 0 12
2019 EL-04 20 41 30 2 2 5 0 64 5 44
2019 EL-05 29 38 31 2 0 0 0 67 2 42
2019 EL-06 25 44 19 7 1 3 0 71 8 159
2019 EL-07 27 50 23 0 0 0 0 77 0 22
2018 EL 21 40 24 7 4 3 0 64 11 252
2018 EL-04 17 39 30 9 0 4 0 59 9 46
2018 EL-05 16 47 22 13 0 3 0 65 13 32
2018 EL-06 27 36 27 5 4 2 0 64 9 132
2018 EL-07 7 64 0 21 0 7 0 77 23 14
2017 EL 22 38 23 8 5 4 0 63 13 300
2017 EL-03 17 38 19 16 5 5 0 58 22 17
2017 EL-04 34 31 13 6 8 8 0 71 15 48
2017 EL-05 11 36 40 7 0 6 0 50 8 55
2017 EL-06 25 41 20 8 4 2 1 68 12 141
2017 EL-07 15 45 25 5 5 5 0 63 11 20

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 34 36 18 8 3 2 0 71 11 313
2020 EL-03 23 54 15 8 0 0 0 77 8 13
2020 EL-04 22 35 24 14 6 0 0 57 20 51
2020 EL-05 33 38 21 2 2 2 0 73 5 42
2020 EL-06 38 36 15 6 3 3 0 75 9 159
2020 EL-07 33 37 23 7 0 0 0 70 7 30

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 37 27 17 9 9 1 0 65 18 313
2020 EL-03 38 38 8 15 0 0 0 77 15 13
2020 EL-04 27 31 12 12 18 0 0 59 29 51
2020 EL-05 50 17 12 12 5 5 0 70 18 42
2020 EL-06 38 28 19 7 6 1 1 67 13 159
2020 EL-07 33 17 30 13 3 3 0 52 17 30

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 44 27 17 4 4 4 1 74 8 308
2020 EL-03 38 46 8 8 0 0 0 85 8 13
2020 EL-04 25 43 18 4 4 4 2 73 8 51
2020 EL-05 56 12 15 5 2 10 0 76 8 41
2020 EL-06 48 24 17 3 4 3 1 75 7 155
2020 EL-07 33 27 37 3 0 0 0 60 3 30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 33 36 19 7 4 2 0 70 10 314
2020 EL-03 23 46 23 0 8 0 0 69 8 13
2020 EL-04 14 43 25 10 4 4 0 59 14 51
2020 EL-05 36 36 14 7 5 2 0 73 12 42
2020 EL-06 38 34 18 6 3 1 1 74 8 160
2020 EL-07 30 33 30 7 0 0 0 63 7 30
2019 EL 24 40 24 8 2 1 0 65 11 304
2019 EL-03 8 42 33 8 0 8 0 55 9 12
2019 EL-04 20 41 25 9 5 0 0 61 14 44
2019 EL-05 29 40 26 2 2 0 0 69 5 42
2019 EL-06 26 41 21 9 2 1 0 68 11 160
2019 EL-07 23 36 23 18 0 0 0 59 18 22
2018 EL 25 37 21 8 8 2 0 63 16 253
2018 EL-04 19 38 29 8 2 4 0 59 11 48
2018 EL-05 28 34 13 16 6 3 0 65 23 32
2018 EL-06 27 39 20 6 7 1 0 67 13 131
2018 EL-07 14 50 21 14 0 0 0 64 14 14
2017 EL 17 41 21 11 5 3 0 61 17 301
2017 EL-03 10 34 31 9 5 12 0 49 15 17
2017 EL-04 18 29 24 21 4 4 0 50 26 48
2017 EL-05 12 47 26 7 2 6 0 63 9 55
2017 EL-06 23 41 20 8 6 1 1 65 14 142
2017 EL-07 15 60 10 10 0 5 0 79 11 20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 39 40 11 6 4 0 0 79 10 314
2020 EL-03 54 46 0 0 0 0 0 100 0 13
2020 EL-04 27 39 20 10 4 0 0 67 14 51
2020 EL-05 38 40 10 7 5 0 0 79 12 42
2020 EL-06 40 42 9 5 4 0 0 82 9 160
2020 EL-07 40 37 20 3 0 0 0 77 3 30

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 42 36 12 8 3 0 0 78 10 313
2020 EL-03 54 46 0 0 0 0 0 100 0 13
2020 EL-04 29 33 22 16 0 0 0 63 16 51
2020 EL-05 45 29 14 7 5 0 0 74 12 42
2020 EL-06 42 40 8 7 3 1 0 82 9 159
2020 EL-07 47 33 17 0 3 0 0 80 3 30

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 37 39 14 7 3 0 0 76 10 313
2020 EL-03 38 54 8 0 0 0 0 92 0 13
2020 EL-04 31 41 10 12 6 0 0 73 18 51
2020 EL-05 44 29 22 5 0 0 0 73 5 41
2020 EL-06 36 41 14 6 3 0 0 78 9 160
2020 EL-07 33 33 20 10 0 0 3 69 10 30

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 45 32 12 7 3 0 0 77 10 311
2020 EL-03 31 62 0 8 0 0 0 92 8 13
2020 EL-04 34 30 20 10 6 0 0 64 16 50
2020 EL-05 54 17 17 10 2 0 0 71 12 41
2020 EL-06 47 35 9 6 2 1 1 82 8 159
2020 EL-07 50 27 20 0 3 0 0 77 3 30

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 57 18 11 1 1 8 4 85 2 313
2020 EL-03 77 8 8 0 8 0 0 85 8 13
2020 EL-04 49 18 12 4 0 12 6 81 5 51
2020 EL-05 55 24 10 0 0 10 2 89 0 42
2020 EL-06 59 20 10 0 0 6 5 89 0 159
2020 EL-07 60 3 20 3 3 7 3 70 7 30

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 39 34 15 7 4 1 0 75 10 311
2020 EL-03 38 46 8 8 0 0 0 85 8 13
2020 EL-04 25 35 16 12 6 4 2 65 19 51
2020 EL-05 40 40 12 7 0 0 0 81 7 42
2020 EL-06 43 35 15 4 3 1 0 78 7 158
2020 EL-07 34 21 31 10 3 0 0 55 14 29

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 47 31 10 7 4 1 0 78 11 311
2020 EL-03 38 46 8 8 0 0 0 85 8 13
2020 EL-04 37 41 4 10 8 0 0 78 18 51
2020 EL-05 55 29 7 7 2 0 0 83 10 42
2020 EL-06 49 29 11 4 4 1 1 79 9 157
2020 EL-07 40 27 23 7 0 3 0 69 7 30

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 44 30 12 8 4 1 0 75 13 312
2020 EL-03 31 62 8 0 0 0 0 92 0 13
2020 EL-04 25 35 20 12 4 4 0 63 16 51
2020 EL-05 36 36 17 5 7 0 0 71 12 42
2020 EL-06 51 29 9 8 4 0 0 80 11 159
2020 EL-07 60 17 13 10 0 0 0 77 10 30

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 29 51 10 10 0 0 0 80 10 51
2020 EL-06 33 50 11 6 0 0 0 83 6 18
2020 EL-07 23 50 9 18 0 0 0 73 18 22
2019 EL 31 43 22 4 0 0 0 73 4 49
2019 EL-06 30 40 30 0 0 0 0 70 0 20
2019 EL-07 14 57 14 14 0 0 0 71 14 14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 92 8 51
2020 EL-06 89 11 18
2020 EL-07 100 0 22

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 38 38 13 11 0 0 0 77 11 47
2020 EL-06 50 38 6 6 0 0 0 88 6 16
2020 EL-07 23 45 18 14 0 0 0 68 14 22
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 11 89 311
2020 EL-03 0 100 11
2020 EL-04 12 88 50
2020 EL-05 7 93 42
2020 EL-06 12 88 160
2020 EL-07 13 87 30

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 9 91 313
2020 EL-03 0 100 13
2020 EL-04 6 94 50
2020 EL-05 7 93 42
2020 EL-06 11 89 160
2020 EL-07 13 87 30
2019 EL 11 89 304
2019 EL-03 17 83 12
2019 EL-04 7 93 44
2019 EL-05 17 83 42
2019 EL-06 9 91 160
2019 EL-07 9 91 22
2017 EL 11 89 301
2017 EL-04 13 87 48
2017 EL-06 8 92 142
2017 EL-07 0 100 20
2014 EL 12 88 363
2014 EL-03 33 67 23
2014 EL-04 13 87 78
2014 EL-06 8 92 143

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 48 52 29
2020 EL-06 47 53 17

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 69 31 29
2020 EL-06 71 29 17
2019 EL 78 22 32
2019 EL-06 80 20 15
2017 EL 61 39 29
2017 EL-06 67 33 12
2014 EL 78 22 39
2014 EL-06 67 33 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 70 20 5 5 0 0 0 90 5 20
2020 EL-06 58 33 0 8 0 0 0 92 8 12
2019 EL 75 21 0 4 0 0 0 96 4 24
2019 EL-06 75 25 0 0 0 0 0 100 0 12
2017 EL 53 27 8 0 12 0 0 80 12 18
2014 EL 63 24 0 3 8 0 3 89 11 30

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 48 24 13 4 4 4 4 78 8 311
2020 EL-03 38 38 15 8 0 0 0 77 8 13
2020 EL-04 37 24 16 4 10 6 4 67 15 51
2020 EL-05 57 17 21 0 0 2 2 78 0 42
2020 EL-06 51 26 8 4 3 4 3 83 8 157
2020 EL-07 50 20 17 3 3 0 7 75 7 30
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 25 62 12 1 72 28 313
2020 EL-03 31 54 8 8 64 36 13
2020 EL-04 22 63 14 2 74 26 51
2020 EL-05 26 62 12 0 70 30 42
2020 EL-06 24 67 9 0 74 26 159
2020 EL-07 20 53 27 0 73 27 30

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EL 35 65 77
2020 EL-04 27 73 11
2020 EL-05 36 64 11
2020 EL-06 39 61 38

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 13 21 22 21 19 0 4 35 42 77
2020 EL-04 9 18 0 36 27 0 9 30 70 11
2020 EL-05 9 36 36 18 0 0 0 45 18 11
2020 EL-06 13 24 21 16 21 0 5 39 39 38

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 8 16 20 32 24 0 1 24 56 76
2020 EL-04 0 30 20 20 20 0 10 33 44 10
2020 EL-05 0 9 45 36 9 0 0 9 45 11
2020 EL-06 8 18 8 34 32 0 0 26 66 38

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EL 52 19 7 3 6 1 11 81 10 314
2020 EL-03 77 15 0 8 0 0 0 92 8 13
2020 EL-04 41 22 6 6 8 2 16 76 17 51
2020 EL-05 48 21 7 7 2 5 10 81 11 42
2020 EL-06 53 18 8 1 7 0 13 82 9 160
2020 EL-07 50 23 13 3 7 0 3 76 10 30
2019 EL 51 15 15 9 5 1 4 70 15 297
2019 EL-03 58 17 8 8 8 0 0 75 17 12
2019 EL-04 48 16 14 11 5 0 7 68 17 44
2019 EL-05 45 17 26 2 5 0 5 65 8 42
2019 EL-06 54 11 13 11 5 1 5 69 17 156
2019 EL-07 50 23 14 9 5 0 0 73 14 22
2018 EL 49 12 13 9 8 2 7 67 19 252
2018 EL-04 54 9 7 11 9 2 9 71 22 46
2018 EL-05 44 16 19 9 6 0 6 63 17 32
2018 EL-06 50 10 13 9 9 2 8 66 20 132
2018 EL-07 33 20 13 13 7 7 7 62 23 15
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