2019 Public Service Employee Survey Results for Micro-organizations combined by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 29 3 4 1 0 0 92 5 567
2019 Unilingual English 54 30 6 6 4 0 0 84 10 227
2017 Bilingual 51 40 2 5 2 0 0 90 7 604
2017 Unilingual English 43 39 5 8 4 0 0 83 12 200
2017 Either English or French 58 30 0 7 5 0 0 88 12 59
2014 Bilingual 54 37 3 4 1 0 0 91 6 774
2014 Unilingual English 44 40 3 9 4 0 0 84 13 228
2014 Either English or French 51 31 3 8 1 0 6 88 10 77
2011 Bilingual 51 40 2 5 2 0 0 91 7 757
2011 Unilingual English 38 41 5 15 1 0 0 79 16 165
2011 Either English or French 49 39 3 4 3 0 1 90 7 65
2008 Bilingual 52 38 3 5 2 0 0 90 7 528
2008 Unilingual English 42 41 3 10 4 0 0 83 15 116
2008 Either English or French 42 47 5 3 0 3 0 92 3 38

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 17 4 5 2 0 0 89 7 565
2019 Unilingual English 76 15 4 1 0 1 3 94 2 224
2017 Bilingual 65 20 4 9 2 0 0 84 11 603
2017 Unilingual English 79 11 1 2 2 0 4 94 5 200
2017 Either English or French 71 17 5 6 2 0 0 88 7 59
2014 Bilingual 63 20 5 8 3 0 1 84 11 773
2014 Unilingual English 80 14 3 1 1 0 2 96 2 228
2014 Either English or French 75 13 1 1 1 0 8 96 3 77
2011 Bilingual 59 24 6 7 4 0 1 83 11 756
2011 Unilingual English 77 11 2 4 2 0 4 92 6 165
2011 Either English or French 61 22 5 0 3 0 10 91 3 65
2008 Bilingual 55 24 6 10 4 0 0 80 14 529
2008 Unilingual English 69 20 6 3 1 0 2 90 4 116
2008 Either English or French 74 11 5 3 3 3 3 89 6 38

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 19 3 7 3 0 0 87 10 568
2019 Unilingual English 55 31 4 8 3 0 0 86 10 225
2017 Bilingual 58 27 4 7 4 0 0 85 11 603
2017 Unilingual English 61 23 5 7 5 0 0 83 12 199
2017 Either English or French 57 31 3 6 3 0 0 88 9 59
2014 Bilingual 58 24 5 7 5 0 1 83 12 774
2014 Unilingual English 56 24 6 7 7 0 0 80 15 227
2014 Either English or French 47 27 5 9 4 0 8 80 14 77
2011 Bilingual 54 30 6 6 4 0 0 84 10 753
2011 Unilingual English 44 31 7 11 6 0 1 76 17 164
2011 Either English or French 44 34 6 8 4 0 4 81 13 65

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 8 7 3 0 1 83 10 568
2019 Unilingual English 35 38 14 7 5 0 2 74 12 225
2017 Bilingual 44 35 7 7 5 1 1 80 13 602
2017 Unilingual English 35 36 11 9 8 0 0 71 17 200
2017 Either English or French 32 38 11 10 7 2 0 71 17 59
2014 Bilingual 48 30 10 7 4 0 1 79 11 774
2014 Unilingual English 36 32 10 14 7 0 0 68 22 228
2014 Either English or French 36 27 4 17 9 0 6 68 28 77
2011 Bilingual 37 36 11 8 5 1 3 76 13 755
2011 Unilingual English 21 40 12 13 13 1 1 62 26 165
2011 Either English or French 23 39 14 9 8 0 7 67 18 65
2008 Bilingual 37 38 12 8 5 0 1 76 13 529
2008 Unilingual English 30 33 17 9 9 1 2 65 18 116
2008 Either English or French 29 32 13 16 3 3 5 66 20 38

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 24 5 5 1 0 0 90 5 565
2019 Unilingual English 62 26 6 4 2 0 0 88 6 224
2017 Bilingual 58 30 6 4 2 0 0 89 6 604
2017 Unilingual English 55 31 6 5 3 0 0 86 8 200
2017 Either English or French 51 34 13 2 0 0 0 85 2 58
2014 Bilingual 58 29 7 4 1 0 0 87 6 773
2014 Unilingual English 55 34 6 4 1 0 0 89 4 228
2014 Either English or French 58 19 3 6 4 0 9 86 11 77

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 22 4 5 2 0 0 88 7 568
2019 Unilingual English 58 26 6 6 4 0 0 84 10 225
2017 Bilingual 57 27 5 6 4 0 0 84 10 604
2017 Unilingual English 52 31 8 7 2 0 0 83 9 200
2017 Either English or French 49 35 7 8 0 1 0 85 8 59
2014 Bilingual 51 30 8 6 5 0 1 81 11 773
2014 Unilingual English 49 29 10 7 5 0 0 78 12 228
2014 Either English or French 48 29 6 8 3 0 6 82 11 77
2011 Bilingual 46 30 8 9 4 0 2 78 14 756
2011 Unilingual English 44 31 12 8 4 0 1 75 13 165
2011 Either English or French 45 30 8 5 7 0 5 79 13 65

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 31 8 4 2 0 0 86 5 568
2019 Unilingual English 47 35 8 5 5 0 0 82 10 225
2017 Bilingual 46 38 7 6 3 0 0 85 8 603
2017 Unilingual English 39 43 5 7 5 0 0 83 12 200
2017 Either English or French 44 43 9 3 0 0 0 88 3 59
2014 Bilingual 42 37 11 7 3 0 0 79 10 774
2014 Unilingual English 39 37 9 10 6 0 0 76 15 228
2014 Either English or French 49 35 6 6 3 0 0 84 9 77
2011 Bilingual 41 37 11 7 5 0 0 78 11 753
2011 Unilingual English 33 34 13 12 7 0 0 68 19 165
2011 Either English or French 31 48 11 4 4 0 1 80 9 65
2008 Bilingual 42 38 11 6 3 0 0 80 9 528
2008 Unilingual English 30 42 15 4 9 0 0 72 13 115
2008 Either English or French 47 31 14 3 3 3 0 80 6 36

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 34 9 8 3 0 0 81 11 569
2019 Unilingual English 37 34 11 11 6 0 1 72 17 226
2017 Bilingual 36 37 12 8 7 0 0 73 15 604
2017 Unilingual English 33 34 13 9 11 0 1 67 20 199
2017 Either English or French 36 43 5 15 2 0 0 79 16 59
2014 Bilingual 36 34 11 12 6 0 1 71 18 774
2014 Unilingual English 28 31 10 18 12 0 1 60 30 228
2014 Either English or French 31 32 14 6 9 0 6 68 17 77
2011 Bilingual 31 36 13 11 9 0 0 67 20 756
2011 Unilingual English 24 41 10 13 11 1 0 65 24 165
2011 Either English or French 27 36 16 7 11 0 3 65 19 65

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 37 8 7 2 0 0 82 10 564
2019 Unilingual English 37 42 11 7 4 0 0 78 11 226
2017 Bilingual 37 38 10 9 6 0 0 75 15 604
2017 Unilingual English 35 43 8 9 6 0 0 78 14 200
2017 Either English or French 37 38 6 16 3 0 0 76 19 59

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 27 4 2 1 0 0 94 3 566
2019 Unilingual English 57 28 8 4 2 0 0 85 7 225
2017 Bilingual 55 33 5 3 3 0 0 89 6 602
2017 Unilingual English 51 34 5 5 4 1 0 86 9 199
2017 Either English or French 56 34 7 2 1 0 0 90 3 59
2014 Bilingual 58 31 6 3 2 0 0 89 5 773
2014 Unilingual English 55 30 6 6 2 0 1 86 8 227
2014 Either English or French 57 35 3 1 4 0 0 92 5 77
2011 Bilingual 53 32 7 5 2 0 0 86 7 756
2011 Unilingual English 46 36 8 4 4 1 1 83 9 165
2011 Either English or French 42 43 8 3 0 4 1 89 3 65
2008 Bilingual 56 35 5 2 2 0 0 91 3 529
2008 Unilingual English 47 36 9 3 4 0 0 84 7 116
2008 Either English or French 45 47 5 0 0 3 0 95 0 38

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 30 9 7 3 0 0 81 11 568
2019 Unilingual English 43 32 8 12 5 0 0 74 18 227
2017 Bilingual 41 33 12 8 6 1 0 74 14 604
2017 Unilingual English 35 36 9 10 10 1 0 71 20 200
2017 Either English or French 35 39 8 13 5 0 0 74 18 59

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 26 5 1 2 0 0 92 3 564
2019 Unilingual English 62 23 12 1 2 0 0 85 3 225
2017 Bilingual 59 31 7 2 1 0 0 91 2 602
2017 Unilingual English 61 27 7 1 2 0 1 89 4 199
2017 Either English or French 54 37 8 0 1 0 0 91 1 59
2014 Bilingual 67 23 7 2 1 0 0 90 3 774
2014 Unilingual English 67 22 7 1 2 0 0 90 3 228
2014 Either English or French 73 18 4 4 1 0 0 91 5 77
2011 Bilingual 63 26 8 2 1 0 0 89 3 756
2011 Unilingual English 56 33 3 5 2 0 0 90 7 165
2011 Either English or French 55 32 9 1 0 0 1 89 1 65

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 28 8 6 4 0 0 83 10 569
2019 Unilingual English 44 33 11 7 6 0 0 76 13 226
2017 Bilingual 45 34 7 10 4 0 0 79 14 602
2017 Unilingual English 36 41 8 7 8 0 0 77 15 199
2017 Either English or French 37 29 16 12 4 0 2 68 16 59
2014 Bilingual 37 38 9 9 6 0 1 76 15 774
2014 Unilingual English 30 39 8 13 9 0 1 69 22 228
2014 Either English or French 36 32 9 9 12 0 1 70 21 77
2011 Bilingual 40 36 11 7 6 0 0 76 13 755
2011 Unilingual English 29 31 10 19 11 0 0 60 30 165
2011 Either English or French 25 30 23 10 10 0 1 56 20 64

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 27 9 5 2 0 0 84 7 568
2019 Unilingual English 45 30 11 8 6 0 0 75 14 226
2017 Bilingual 45 34 9 8 4 0 0 79 12 600
2017 Unilingual English 39 38 7 7 9 0 0 77 16 199
2017 Either English or French 39 28 20 9 5 0 0 67 14 59
2014 Bilingual 42 34 12 8 4 0 0 76 12 773
2014 Unilingual English 34 38 10 10 7 0 0 72 18 228
2014 Either English or French 35 27 13 10 8 0 6 67 19 77

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 32 8 5 1 0 0 86 7 565
2019 Unilingual English 42 35 10 8 5 0 0 77 13 225
2017 Bilingual 45 33 12 5 4 0 0 78 9 602
2017 Unilingual English 39 34 9 9 9 0 0 73 18 199
2017 Either English or French 43 36 9 6 4 2 0 81 10 59
2014 Bilingual 43 36 10 7 4 0 0 79 11 774
2014 Unilingual English 35 31 9 15 8 1 0 67 24 228
2014 Either English or French 44 30 6 6 6 0 6 79 14 77
2011 Bilingual 43 38 10 6 3 0 0 81 9 755
2011 Unilingual English 30 39 11 12 6 0 2 70 18 165
2011 Either English or French 31 44 10 6 4 1 3 78 11 65

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 27 8 4 1 0 0 87 5 568
2019 Unilingual English 49 34 8 4 3 1 0 84 8 227
2017 Bilingual 49 35 9 5 3 0 0 84 7 602
2017 Unilingual English 49 31 10 8 3 0 0 80 10 199
2017 Either English or French 45 42 9 5 0 0 0 87 5 58
2014 Bilingual 50 32 10 5 3 0 0 82 8 773
2014 Unilingual English 46 35 6 7 6 0 0 82 13 228
2014 Either English or French 58 29 6 5 1 0 0 87 6 77
2011 Bilingual 47 39 6 6 3 0 0 85 8 755
2011 Unilingual English 38 39 10 8 5 0 0 77 13 165
2011 Either English or French 43 42 6 4 4 0 1 85 8 65
2008 Bilingual 45 38 10 5 2 0 0 83 7 529
2008 Unilingual English 36 40 16 3 6 0 0 76 9 116
2008 Either English or French 47 34 3 13 0 3 0 84 14 38

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 32 14 7 3 0 0 76 10 569
2019 Unilingual English 39 28 22 7 3 0 1 68 10 225
2017 Bilingual 39 34 15 7 3 0 2 74 10 604
2017 Unilingual English 30 38 16 8 4 0 3 71 13 200
2017 Either English or French 39 36 9 10 2 0 3 78 13 59
2014 Bilingual 40 34 15 7 4 0 1 75 11 774
2014 Unilingual English 39 32 13 8 6 1 2 72 14 228
2014 Either English or French 48 22 9 3 8 0 10 78 12 77
2011 Bilingual 37 35 14 8 5 0 1 73 13 755
2011 Unilingual English 31 40 17 5 5 0 1 72 11 163
2011 Either English or French 42 39 8 8 0 0 4 84 8 65
2008 Bilingual 33 35 17 9 5 0 1 69 14 529
2008 Unilingual English 31 34 20 9 5 0 0 66 15 116
2008 Either English or French 39 37 13 5 0 3 3 81 6 38

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 17 32 26 18 1 1 45 23 565
2019 Unilingual English 7 15 37 27 15 0 0 42 21 226
2017 Bilingual 8 18 37 19 14 1 4 35 27 602
2017 Unilingual English 11 17 39 22 8 0 2 30 29 200
2017 Either English or French 6 21 28 21 17 2 5 41 29 58
2014 Bilingual 7 23 31 22 14 1 3 38 31 773
2014 Unilingual English 10 20 33 19 15 1 2 35 31 228
2014 Either English or French 8 8 36 21 14 0 13 40 18 77
2011 Bilingual 9 23 34 20 11 0 4 32 33 750
2011 Unilingual English 12 23 36 18 9 1 2 27 36 165
2011 Either English or French 7 17 36 27 6 1 6 35 26 65
2008 Bilingual 11 21 31 24 10 1 2 35 34 529
2008 Unilingual English 9 28 32 19 7 0 4 27 40 116
2008 Either English or French 8 11 39 24 11 3 5 37 20 38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 13 24 28 26 2 1 55 20 563
2019 Unilingual English 7 14 27 30 20 1 1 51 21 227
2017 Bilingual 6 16 26 21 24 3 5 48 24 600
2017 Unilingual English 8 15 27 26 18 2 4 47 25 199
2017 Either English or French 6 16 20 29 22 3 5 56 23 59
2014 Bilingual 6 14 25 26 25 2 3 53 21 773
2014 Unilingual English 10 17 23 25 22 1 3 49 28 227
2014 Either English or French 11 8 17 20 28 3 14 57 22 76
2011 Bilingual 8 15 24 27 20 2 4 50 25 751
2011 Unilingual English 24 17 26 17 13 1 2 31 42 165
2011 Either English or French 11 11 29 26 13 3 8 44 24 65
2008 Bilingual 9 14 25 24 21 2 4 48 25 527
2008 Unilingual English 13 13 29 22 16 2 5 41 28 116
2008 Either English or French 5 8 32 21 18 5 11 47 16 38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 8 24 27 31 0 2 60 15 566
2019 Unilingual English 10 14 29 27 19 1 0 47 24 226
2017 Bilingual 8 12 22 25 26 2 5 55 22 601
2017 Unilingual English 17 16 28 20 14 1 4 35 35 200
2017 Either English or French 7 8 32 29 17 6 1 50 15 59
2014 Bilingual 6 11 26 27 26 1 4 55 18 774
2014 Unilingual English 16 17 26 21 18 0 2 40 34 226
2014 Either English or French 13 10 23 19 17 1 16 44 28 77
2011 Bilingual 10 15 27 24 19 1 4 46 26 753
2011 Unilingual English 22 23 22 15 12 1 4 28 48 164
2011 Either English or French 9 21 19 13 23 5 11 42 36 64
2008 Bilingual 9 14 23 25 23 2 4 51 24 527
2008 Unilingual English 20 14 30 24 10 1 1 35 34 116
2008 Either English or French 6 11 33 17 25 3 6 45 18 36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 7 21 35 31 0 2 67 11 563
2019 Unilingual English 2 6 31 29 31 0 0 61 8 226
2017 Bilingual 5 12 28 29 23 1 3 54 17 602
2017 Unilingual English 5 12 27 31 20 1 3 54 18 199
2017 Either English or French 0 12 34 25 23 5 3 51 13 58
2014 Bilingual 3 12 27 31 23 0 3 56 15 771
2014 Unilingual English 5 16 23 33 21 0 2 55 22 226
2014 Either English or French 6 6 18 35 19 0 14 64 15 77
2011 Bilingual 5 14 30 29 18 1 3 49 20 753
2011 Unilingual English 13 5 23 34 21 2 2 57 19 165
2011 Either English or French 4 6 22 29 28 0 11 64 11 65
2008 Bilingual 8 14 30 26 20 1 2 47 22 528
2008 Unilingual English 7 9 32 27 22 0 3 50 17 116
2008 Either English or French 0 5 37 24 29 3 3 56 6 38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 14 26 23 25 1 2 50 23 565
2019 Unilingual English 7 18 23 26 24 1 1 51 26 227
2017 Bilingual 11 19 25 21 18 2 4 41 32 601
2017 Unilingual English 14 16 28 22 16 0 5 40 31 199
2017 Either English or French 6 15 26 24 22 2 5 49 23 59
2014 Bilingual 11 19 26 17 21 1 3 41 32 772
2014 Unilingual English 16 20 26 16 17 1 4 35 38 227
2014 Either English or French 10 13 18 22 21 0 16 51 28 77
2011 Bilingual 16 20 24 21 15 1 4 37 37 753
2011 Unilingual English 26 18 21 17 14 2 3 32 46 165
2011 Either English or French 7 18 27 25 13 1 9 43 27 65
2008 Bilingual 11 21 25 19 17 1 6 39 34 526
2008 Unilingual English 14 12 27 22 19 1 5 44 28 115
2008 Either English or French 3 16 24 32 16 3 5 53 21 37

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 15 28 26 21 3 2 50 21 562
2019 Unilingual English 6 13 26 24 27 2 2 53 20 226
2017 Bilingual 7 15 27 21 21 3 5 46 24 602
2017 Unilingual English 8 12 25 26 22 2 5 52 22 199
2017 Either English or French 3 12 18 37 20 7 3 63 17 59
2014 Bilingual 4 13 23 29 25 2 4 57 18 771
2014 Unilingual English 9 12 22 24 26 2 5 53 23 227
2014 Either English or French 7 11 22 22 21 3 14 52 21 76
2011 Bilingual 10 17 25 24 18 2 5 45 28 748
2011 Unilingual English 22 13 23 23 13 1 6 39 37 163
2011 Either English or French 14 10 26 25 14 6 5 44 26 65
2008 Bilingual 9 18 28 23 13 3 5 39 30 529
2008 Unilingual English 14 18 29 22 11 3 3 35 34 115
2008 Either English or French 3 21 21 21 18 8 8 47 28 38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 8 26 28 28 1 2 58 15 567
2019 Unilingual English 12 12 29 27 17 1 1 45 25 227
2017 Bilingual 6 10 27 27 23 3 5 54 17 601
2017 Unilingual English 14 14 32 21 14 1 3 37 30 200
2017 Either English or French 6 10 30 22 17 9 4 46 19 59
2014 Bilingual 5 14 29 25 22 2 3 50 20 769
2014 Unilingual English 13 21 27 21 16 0 2 38 35 226
2014 Either English or French 13 11 25 16 24 0 12 45 27 76

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 11 25 31 27 0 1 59 16 564
2019 Unilingual English 9 16 30 23 21 0 1 45 25 227
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 75 13 5 4 2 0 0 89 7 569
2019 Unilingual English 74 12 4 3 2 0 5 91 5 226
2017 Bilingual 69 19 3 6 2 0 1 88 9 603
2017 Unilingual English 71 14 4 3 2 0 6 90 5 199
2017 Either English or French 71 17 5 2 2 0 5 92 3 59
2014 Bilingual 69 19 3 5 2 0 1 89 8 773
2014 Unilingual English 80 10 4 0 1 0 4 94 2 228
2014 Either English or French 75 8 5 3 4 0 5 88 7 77
2011 Bilingual 69 21 4 4 2 0 0 90 6 752
2011 Unilingual English 76 11 3 2 1 1 6 94 3 164
2011 Either English or French 73 9 6 6 3 0 3 84 9 65
2008 Bilingual 65 19 5 6 4 0 1 85 10 530
2008 Unilingual English 66 19 4 3 2 1 5 91 5 116
2008 Either English or French 47 21 5 3 3 3 18 87 7 38

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 26 13 7 5 5 3 73 13 569
2019 Unilingual English 30 27 16 9 8 7 3 63 19 226
2017 Bilingual 35 27 13 8 6 5 5 69 16 604
2017 Unilingual English 26 28 20 6 11 6 3 59 19 200
2017 Either English or French 35 32 19 3 5 4 1 71 9 59
2014 Bilingual 33 28 13 10 7 4 5 67 19 774
2014 Unilingual English 31 28 13 11 12 3 4 62 24 228
2014 Either English or French 29 23 8 14 8 6 12 63 27 77

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 23 6 6 3 0 0 85 9 570
2019 Unilingual English 48 25 8 12 5 1 0 74 18 227
2017 Bilingual 52 27 7 8 5 1 0 80 13 603
2017 Unilingual English 45 27 12 7 9 0 0 72 16 200
2017 Either English or French 53 25 5 12 3 3 0 79 15 59
2014 Bilingual 49 26 9 7 7 1 1 76 14 774
2014 Unilingual English 42 24 9 18 7 0 0 66 25 228
2014 Either English or French 42 31 6 5 6 0 9 80 13 77

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 25 6 4 1 0 0 89 5 570
2019 Unilingual English 55 25 6 10 4 1 0 81 13 226
2017 Bilingual 55 33 5 4 3 0 0 88 7 602
2017 Unilingual English 44 37 5 10 5 0 0 81 14 200
2017 Either English or French 53 33 6 7 2 0 0 85 9 59
2014 Bilingual 50 33 8 6 3 0 0 83 9 774
2014 Unilingual English 46 30 7 11 4 0 0 77 15 228
2014 Either English or French 45 36 5 3 4 0 6 88 7 77

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 28 7 3 2 1 0 89 4 569
2019 Unilingual English 46 33 7 10 3 1 0 81 12 226
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 21 9 3 1 1 5 86 4 568
2019 Unilingual English 54 21 11 4 4 1 4 79 9 226

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 28 8 5 4 0 2 82 10 566
2019 Unilingual English 48 26 9 7 7 1 2 76 14 225
2017 Bilingual 44 31 11 9 4 0 1 76 13 603
2017 Unilingual English 41 35 10 7 6 0 2 77 13 200
2017 Either English or French 50 37 2 6 2 0 4 91 8 59
2014 Bilingual 45 32 11 6 4 0 2 78 11 774
2014 Unilingual English 37 35 11 10 7 0 0 73 17 228
2014 Either English or French 41 32 5 5 7 1 9 81 13 76
2011 Bilingual 38 32 13 9 5 0 1 72 15 757
2011 Unilingual English 32 38 7 12 9 0 2 71 22 164
2011 Either English or French 34 41 5 8 7 0 6 79 15 65
2008 Bilingual 35 34 13 9 6 1 2 71 16 530
2008 Unilingual English 32 34 11 11 11 0 0 66 23 115
2008 Either English or French 26 26 13 11 11 3 11 61 24 38

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 23 7 3 2 2 2 88 5 569
2019 Unilingual English 51 22 12 4 5 3 3 77 10 225
2017 Bilingual 50 28 10 4 4 2 1 80 9 603
2017 Unilingual English 48 26 8 8 6 2 2 77 14 200
2017 Either English or French 51 34 7 2 2 0 5 89 4 59
2014 Bilingual 51 28 9 5 4 1 2 82 9 773
2014 Unilingual English 46 27 14 7 5 0 1 74 13 227
2014 Either English or French 55 20 9 3 3 0 11 84 6 76
2011 Bilingual 42 30 12 7 5 2 2 75 13 757
2011 Unilingual English 42 29 10 11 5 2 2 73 17 164
2011 Either English or French 42 29 9 6 7 1 6 76 14 65
2008 Bilingual 42 30 11 6 6 3 2 75 13 530
2008 Unilingual English 39 26 14 9 9 3 0 68 18 115
2008 Either English or French 32 32 11 5 11 3 8 71 18 38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 26 7 5 2 0 2 85 8 567
2019 Unilingual English 49 26 10 7 6 0 2 77 13 223
2017 Bilingual 48 32 9 5 4 1 1 82 9 601
2017 Unilingual English 43 32 9 7 7 1 2 76 14 200
2017 Either English or French 46 42 2 5 1 0 4 91 7 59
2014 Bilingual 48 31 9 7 4 0 1 80 11 774
2014 Unilingual English 39 32 13 10 5 0 0 72 15 228
2014 Either English or French 47 23 5 9 5 1 9 78 16 77
2011 Bilingual 42 32 9 9 6 1 1 75 15 753
2011 Unilingual English 36 35 9 9 10 1 1 72 20 164
2011 Either English or French 39 30 9 9 8 0 6 73 17 65
2008 Bilingual 39 34 9 8 7 0 2 75 15 530
2008 Unilingual English 30 33 16 9 11 2 0 64 20 115
2008 Either English or French 32 24 16 8 5 8 8 66 16 38

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 86 6 3 2 2 0 2 93 4 568
2019 Unilingual English 81 5 2 2 2 0 8 94 4 226
2017 Bilingual 82 11 3 2 1 0 1 94 3 602
2017 Unilingual English 80 9 3 1 1 0 6 94 2 200
2017 Either English or French 80 10 2 0 0 0 9 98 0 59
2014 Bilingual 82 11 2 3 1 0 1 94 4 773
2014 Unilingual English 85 7 2 1 1 0 5 96 2 228
2014 Either English or French 74 8 0 5 1 0 12 93 7 77
2011 Bilingual 80 12 2 3 2 0 1 93 5 754
2011 Unilingual English 83 7 3 0 0 1 7 97 0 163
2011 Either English or French 67 14 4 0 6 1 7 88 7 65
2008 Bilingual 78 11 3 5 2 0 2 90 7 529
2008 Unilingual English 70 13 6 4 1 0 5 88 6 115
2008 Either English or French 61 16 5 0 0 3 16 94 0 38

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 15 5 3 2 1 5 89 5 570
2019 Unilingual English 67 19 3 2 4 2 4 91 6 225
2017 Bilingual 61 22 5 5 3 1 3 87 8 602
2017 Unilingual English 60 22 4 3 4 2 5 89 7 198
2017 Either English or French 61 25 4 2 4 0 5 90 6 59
2014 Bilingual 53 19 6 5 7 3 6 80 13 773
2014 Unilingual English 61 22 6 2 4 2 3 87 7 228
2014 Either English or French 57 12 3 5 5 3 16 84 13 77
2011 Bilingual 42 24 8 8 9 3 7 73 18 754
2011 Unilingual English 43 31 8 7 6 1 3 77 14 164
2011 Either English or French 40 28 10 6 7 1 8 75 14 65

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 15 6 2 2 1 1 90 4 568
2019 Unilingual English 62 21 7 1 5 1 2 86 7 225
2017 Bilingual 61 24 8 3 3 1 1 86 6 604
2017 Unilingual English 59 22 7 4 6 0 2 83 10 198
2017 Either English or French 62 29 2 2 2 0 4 95 3 59

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 23 6 6 3 0 2 85 9 570
2019 Unilingual English 55 23 8 5 7 0 1 80 12 227
2017 Bilingual 54 25 9 7 4 0 1 80 11 603
2017 Unilingual English 55 22 8 7 6 0 2 78 13 198
2017 Either English or French 58 31 2 6 0 0 4 92 6 59
2014 Bilingual 55 26 9 5 4 0 1 82 9 772
2014 Unilingual English 49 27 11 7 6 0 0 76 12 228
2014 Either English or French 56 12 9 8 4 1 10 76 13 77

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 34 11 6 2 1 1 81 8 210
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 30 8 5 4 3 0 82 10 567
2019 Unilingual English 40 32 12 6 7 2 0 74 13 226
2017 Bilingual 38 31 13 8 7 3 0 71 16 604
2017 Unilingual English 32 36 11 8 11 2 0 70 19 200
2017 Either English or French 45 24 13 8 6 3 0 71 15 59
2014 Bilingual 38 34 13 7 6 3 0 74 13 772
2014 Unilingual English 32 29 11 11 12 5 0 64 25 228
2014 Either English or French 51 23 4 10 8 3 1 77 19 77
2011 Bilingual 33 31 14 10 8 4 0 67 19 752
2011 Unilingual English 20 22 24 16 13 5 0 44 31 164
2011 Either English or French 30 35 9 9 12 3 3 69 22 64

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 29 9 6 5 1 0 80 11 566
2019 Unilingual English 36 36 10 8 9 0 0 73 17 225
2017 Bilingual 38 29 13 11 7 2 0 69 18 602
2017 Unilingual English 32 32 15 11 10 0 0 64 21 199
2017 Either English or French 40 26 11 7 10 5 0 70 18 59
2014 Bilingual 37 33 14 9 6 1 0 71 15 772
2014 Unilingual English 32 25 13 13 15 0 1 58 28 228
2014 Either English or French 45 33 5 8 9 0 0 78 17 76
2011 Bilingual 31 32 14 9 9 3 1 66 19 752
2011 Unilingual English 21 22 18 12 28 0 0 42 39 164
2011 Either English or French 21 27 18 16 13 1 4 51 30 65
2008 Bilingual 36 29 15 9 9 2 1 66 18 529
2008 Unilingual English 19 29 19 11 19 1 2 50 31 114
2008 Either English or French 32 18 16 13 11 5 5 56 26 38

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 31 10 8 4 4 0 76 13 565
2019 Unilingual English 25 34 15 15 9 2 0 60 25 226
2017 Bilingual 30 33 14 12 8 4 0 65 20 603
2017 Unilingual English 25 30 16 14 13 2 0 55 28 199
2017 Either English or French 35 19 15 11 10 11 0 60 24 59
2014 Bilingual 29 34 15 11 6 4 0 66 18 773
2014 Unilingual English 24 25 17 18 13 2 1 51 32 228
2014 Either English or French 36 31 13 10 9 0 0 68 19 77
2011 Bilingual 23 38 17 12 6 4 1 64 19 753
2011 Unilingual English 14 20 21 18 25 3 0 35 44 165
2011 Either English or French 23 21 17 15 17 4 3 48 35 65
2008 Bilingual 26 37 16 10 7 4 1 66 17 530
2008 Unilingual English 16 20 17 24 18 4 0 38 44 116
2008 Either English or French 21 32 16 11 5 13 3 63 19 38

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 33 11 11 5 2 0 73 16 566
2019 Unilingual English 23 36 15 16 8 1 0 60 25 226
2017 Bilingual 31 34 10 15 8 2 0 66 23 603
2017 Unilingual English 17 38 16 15 12 0 1 56 28 200
2017 Either English or French 33 24 14 14 12 3 0 59 27 59
2014 Bilingual 29 33 14 14 7 2 1 63 22 774
2014 Unilingual English 25 25 15 20 13 1 0 51 33 228
2014 Either English or French 32 30 8 6 19 1 3 65 27 77
2011 Bilingual 23 36 14 15 10 2 0 60 25 754
2011 Unilingual English 12 23 11 25 26 3 0 36 53 165
2011 Either English or French 21 26 11 28 8 3 3 50 39 65
2008 Bilingual 25 39 12 14 8 1 0 65 22 529
2008 Unilingual English 17 26 15 22 18 2 0 44 41 116
2008 Either English or French 24 26 21 13 8 5 3 54 23 38

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 19 8 2 1 1 1 89 3 569
2019 Unilingual English 35 22 9 7 12 6 10 67 22 226
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 39 7 6 3 1 0 84 9 568
2019 Unilingual English 30 46 10 10 4 1 0 76 14 225
2017 Bilingual 39 37 11 8 4 1 0 77 12 604
2017 Unilingual English 30 42 11 10 7 0 0 72 18 200
2017 Either English or French 36 43 7 7 6 1 0 80 13 59
2014 Bilingual 41 39 11 6 3 1 0 81 8 774
2014 Unilingual English 33 36 14 10 8 0 0 69 18 228
2014 Either English or French 44 29 16 6 5 0 0 73 12 77
2011 Bilingual 36 39 12 8 4 1 0 76 12 753
2011 Unilingual English 22 26 17 17 17 2 0 49 34 165
2011 Either English or French 25 32 19 17 3 0 3 59 21 64

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 36 12 14 6 2 0 68 20 564
2019 Unilingual English 20 39 15 15 8 3 0 61 24 226

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 27 8 7 4 2 0 80 12 567
2019 Unilingual English 43 31 9 7 6 3 1 77 14 227
2017 Bilingual 43 31 10 8 5 2 1 76 13 603
2017 Unilingual English 39 33 13 9 2 2 1 75 12 200
2017 Either English or French 40 27 16 10 0 7 0 72 11 59
2014 Bilingual 48 30 9 7 5 1 1 79 12 774
2014 Unilingual English 40 32 11 7 6 2 1 75 13 228
2014 Either English or French 43 30 5 4 8 3 8 81 13 77
2011 Bilingual 44 29 9 7 7 3 1 76 14 752
2011 Unilingual English 28 31 13 9 10 7 2 64 22 165
2011 Either English or French 32 31 13 10 6 4 4 69 17 65
2008 Bilingual 42 32 9 8 6 2 1 77 14 530
2008 Unilingual English 25 33 13 11 9 6 3 63 23 116
2008 Either English or French 42 21 11 8 3 11 5 75 13 38

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 31 13 6 3 2 0 78 9 567
2019 Unilingual English 35 37 14 6 7 1 0 73 13 226

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 21 14 9 9 11 4 62 21 565
2019 Unilingual English 26 22 17 7 13 13 3 57 23 225
2017 Bilingual 23 18 17 11 13 12 5 50 29 604
2017 Unilingual English 24 22 16 12 12 12 3 54 28 199
2017 Either English or French 24 23 12 16 8 13 3 57 28 59
2014 Bilingual 22 17 17 12 11 13 7 49 29 774
2014 Unilingual English 20 22 17 12 18 8 3 47 33 228
2014 Either English or French 25 12 9 14 12 9 19 51 36 77
2011 Bilingual 20 20 17 12 11 13 6 50 29 752
2011 Unilingual English 13 19 16 17 18 13 3 38 43 164
2011 Either English or French 18 20 23 10 13 7 9 46 28 65

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 31 12 7 5 2 0 75 12 569
2019 Unilingual English 31 30 14 10 9 5 1 64 20 226
2017 Bilingual 40 30 11 8 5 6 0 74 14 603
2017 Unilingual English 28 35 12 12 11 2 0 64 24 200
2017 Either English or French 30 29 10 17 8 3 3 63 26 58
2014 Bilingual 38 31 12 10 5 3 1 72 16 772
2014 Unilingual English 33 22 14 13 14 3 0 57 28 227
2014 Either English or French 34 25 10 8 10 10 3 67 21 77
2011 Bilingual 31 30 14 11 9 3 1 64 21 756
2011 Unilingual English 17 28 14 13 24 5 0 48 38 164
2011 Either English or French 17 30 12 13 20 0 8 51 36 65
2008 Bilingual 35 37 13 7 7 1 1 73 14 530
2008 Unilingual English 20 28 21 14 16 2 0 49 30 116
2008 Either English or French 24 29 11 16 11 8 3 59 29 38

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 25 14 15 14 2 6 54 31 568
2019 Unilingual English 17 24 15 16 20 2 6 45 39 227
2017 Bilingual 20 19 13 16 19 5 7 45 40 601
2017 Unilingual English 17 23 9 19 26 1 6 43 48 200
2017 Either English or French 13 21 13 23 12 7 11 41 43 58
2014 Bilingual 16 19 13 18 23 2 9 40 45 774
2014 Unilingual English 19 19 15 14 26 0 6 41 43 228
2014 Either English or French 10 14 10 16 23 4 22 33 53 77
2011 Bilingual 10 17 15 21 26 2 9 31 53 757
2011 Unilingual English 7 19 15 18 36 2 4 27 57 165
2011 Either English or French 18 11 22 12 25 1 11 33 42 65
2008 Bilingual 11 22 16 18 25 2 6 36 46 526
2008 Unilingual English 11 18 15 19 32 3 3 31 54 116
2008 Either English or French 22 11 11 14 30 5 8 38 50 37

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 18 9 5 2 0 3 83 8 569
2019 Unilingual English 59 20 11 2 3 2 3 83 5 226

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 7 2 1 2 1 13 93 4 567
2019 Unilingual English 53 12 7 4 6 3 14 79 12 227

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 17 8 4 2 1 4 86 6 568
2019 Unilingual English 50 21 12 6 4 2 4 76 11 227

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 17 9 5 2 2 5 83 8 568
2019 Unilingual English 47 19 12 9 4 4 5 72 15 227

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 9 5 3 3 2 6 88 7 566
2019 Unilingual English 43 17 9 8 14 3 7 66 24 226

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 10 5 2 1 1 5 91 4 569
2019 Unilingual English 67 15 7 3 2 2 4 87 6 227

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 83 6 3 1 2 1 5 94 2 568
2019 Unilingual English 71 12 3 2 4 5 3 90 7 227

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 86 4 1 0 1 0 8 97 1 567
2019 Unilingual English 80 6 2 1 1 3 8 95 2 224

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 37 11 5 1 2 1 82 7 568
2019 Unilingual English 29 41 15 9 4 2 0 72 13 226
2017 Bilingual 36 37 14 6 4 2 1 75 10 602
2017 Unilingual English 26 38 16 16 4 0 0 65 19 199
2017 Either English or French 29 36 12 9 8 5 1 70 18 58

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 27 8 5 2 1 0 85 6 568
2019 Unilingual English 42 37 9 5 5 1 0 80 10 225
2017 Bilingual 51 34 8 4 2 1 0 86 6 600
2017 Unilingual English 44 35 12 5 3 0 0 79 9 199
2017 Either English or French 50 40 2 5 3 0 0 90 8 59
2014 Bilingual 48 35 10 4 2 1 1 84 6 773
2014 Unilingual English 46 29 11 9 4 0 0 75 14 228
2014 Either English or French 49 23 6 9 3 6 3 80 13 77
2011 Bilingual 41 36 13 5 4 1 0 78 9 754
2011 Unilingual English 32 38 12 7 8 4 0 72 15 164
2011 Either English or French 35 27 11 12 10 1 3 65 23 64

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 24 11 3 2 3 0 84 4 567
2019 Unilingual English 46 34 9 4 3 3 0 83 7 226
2017 Bilingual 47 31 12 4 2 4 1 82 6 604
2017 Unilingual English 42 33 14 7 3 1 0 75 10 199
2017 Either English or French 46 33 16 4 2 0 0 78 6 58
2014 Bilingual 48 32 10 3 1 4 1 84 5 774
2014 Unilingual English 46 28 11 7 4 3 0 77 11 228
2014 Either English or French 45 25 8 6 5 8 3 78 13 77

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 25 4 1 2 0 0 93 3 569
2019 Unilingual English 59 26 5 4 5 0 0 85 9 226
2017 Bilingual 57 31 7 3 3 0 0 88 5 601
2017 Unilingual English 52 31 7 5 4 0 0 83 10 198
2017 Either English or French 54 38 3 5 0 0 0 92 5 59
2014 Bilingual 59 28 7 3 3 0 0 87 5 774
2014 Unilingual English 49 34 4 7 5 0 0 83 13 228
2014 Either English or French 60 27 6 3 4 0 0 87 6 77
2011 Bilingual 51 31 9 5 4 0 0 82 9 754
2011 Unilingual English 36 35 14 5 9 1 0 72 15 164
2011 Either English or French 43 29 9 6 9 0 3 75 16 64
2008 Bilingual 48 34 9 5 4 0 0 82 9 529
2008 Unilingual English 36 31 14 8 11 0 0 67 19 116
2008 Either English or French 43 32 14 0 5 3 3 80 6 37

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 26 7 4 2 0 0 87 6 569
2019 Unilingual English 46 32 9 7 8 0 0 77 14 227
2017 Bilingual 48 26 15 6 4 1 0 75 11 603
2017 Unilingual English 44 26 10 10 10 1 0 70 20 198
2017 Either English or French 47 26 21 3 3 0 0 73 6 59
2014 Bilingual 43 29 15 8 5 1 0 73 12 773
2014 Unilingual English 38 24 15 11 11 1 0 63 22 228
2014 Either English or French 43 35 9 6 5 0 1 79 12 77
2011 Bilingual 37 31 15 8 7 1 0 69 15 754
2011 Unilingual English 22 22 22 13 20 1 0 45 33 165
2011 Either English or French 31 32 11 11 10 1 3 66 23 65

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 28 7 5 2 0 0 87 7 565
2019 Unilingual English 45 33 9 7 6 0 0 78 13 224
2017 Bilingual 48 29 13 6 3 0 0 77 10 601
2017 Unilingual English 45 28 9 10 8 0 0 73 18 199
2017 Either English or French 44 34 11 8 2 0 0 79 10 59
2014 Bilingual 44 30 13 8 4 0 0 75 12 774
2014 Unilingual English 39 26 11 14 9 0 0 65 23 228
2014 Either English or French 43 34 5 13 4 0 0 78 17 76
2011 Bilingual 38 34 12 10 6 1 0 72 16 752
2011 Unilingual English 20 29 20 13 18 0 0 49 31 164
2011 Either English or French 31 33 15 9 9 0 3 66 19 65
2008 Bilingual 41 33 12 8 5 0 0 74 13 530
2008 Unilingual English 27 34 17 15 7 0 0 61 22 116
2008 Either English or French 42 24 18 8 5 3 0 68 14 38

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 21 11 9 5 2 0 75 14 570
2019 Unilingual English 35 27 16 11 8 1 2 64 20 226
2017 Bilingual 44 21 17 9 7 2 0 66 16 603
2017 Unilingual English 35 20 17 10 14 3 0 57 26 198
2017 Either English or French 43 24 14 5 7 4 3 71 13 59
2014 Bilingual 41 18 16 12 10 3 1 61 23 774
2014 Unilingual English 35 23 15 13 11 3 1 60 25 227
2014 Either English or French 42 19 13 9 5 3 9 69 16 77
2011 Bilingual 36 25 14 10 10 4 0 63 22 754
2011 Unilingual English 23 21 18 16 18 3 0 46 36 165
2011 Either English or French 25 18 22 13 12 3 7 48 28 64
2008 Bilingual 36 22 16 12 10 4 0 61 23 530
2008 Unilingual English 20 24 23 17 13 3 0 45 31 116
2008 Either English or French 19 30 14 14 11 8 5 56 28 37
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 25 40 35 570
2019 Unilingual English 26 38 35 227
2017 Bilingual 27 38 35 602
2017 Unilingual English 32 37 31 200
2017 Either English or French 29 32 39 59
2014 Bilingual 33 33 33 774
2014 Unilingual English 27 39 34 228
2014 Either English or French 26 43 31 77
2011 Bilingual 35 37 28 757
2011 Unilingual English 30 31 38 165
2011 Either English or French 37 27 36 65

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 18 11 55 3 4 9 143
2019 Unilingual English 18 12 35 7 15 13 60
2017 Bilingual 11 14 60 4 6 5 165
2017 Unilingual English 18 8 43 6 17 7 67
2017 Either English or French 7 0 17 11 60 5 16
2014 Bilingual 15 10 60 5 9999 9 259
2014 Unilingual English 23 7 39 16 9999 15 61
2014 Either English or French 20 0 45 10 9999 25 20
2011 Bilingual 19 8 62 5 9999 6 260
2011 Unilingual English 11 10 51 12 9999 16 51
2011 Either English or French 21 7 36 15 9999 21 25
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 34 8 6 2 0 7 83 8 567
2019 Unilingual English 36 39 6 6 2 2 9 84 9 224

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 17 8 1 1 5 7 89 2 568
2019 Unilingual English 51 21 8 2 1 6 11 86 4 224
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 570
2019 Unilingual English 15 85 227

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 41

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 55 45 41

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 41

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 41

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 41

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 34

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 41

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 25 75 41

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 40 60 41

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 41

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 20 80 41

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 57 43 41

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 35 65 41

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 41

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 48 52 41

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 41

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 41

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 40

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 40

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 40

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 40

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 569
2019 Unilingual English 21 79 227

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 16 13 3 4 27 10 68 11 570
2019 Unilingual English 21 12 20 7 7 25 9 50 20 227
2017 Bilingual 21 12 16 7 5 27 13 55 19 603
2017 Unilingual English 17 18 18 7 9 22 8 51 23 200
2017 Either English or French 26 11 16 9 6 24 7 55 22 59
2014 Bilingual 21 13 15 8 5 27 11 55 20 774
2014 Unilingual English 16 15 16 10 10 26 8 47 29 227
2014 Either English or French 25 9 13 5 7 34 7 58 20 76

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 25 11 4 2 8 1 81 7 570
2019 Unilingual English 37 28 15 6 5 8 0 71 12 227
2017 Bilingual 37 22 17 5 5 13 1 68 12 603
2017 Unilingual English 32 26 19 8 8 6 1 63 17 200
2017 Either English or French 37 21 18 7 4 12 0 67 13 59
2014 Bilingual 34 27 16 6 4 11 2 70 11 774
2014 Unilingual English 30 22 23 7 7 9 1 57 17 227
2014 Either English or French 34 21 10 6 6 21 1 70 17 77
2011 Bilingual 35 34 15 5 4 6 1 74 10 751
2011 Unilingual English 25 21 28 8 7 11 1 52 17 165
2011 Either English or French 40 21 17 9 6 5 3 66 16 65
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 3 97 566
2019 Unilingual English 12 88 226

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 41 59 28

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 82 18 28

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 19

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 28

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 28

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 40 60 28

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 42 58 28

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 24 76 28

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 34 66 28

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 20 80 28

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 28

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 28

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 28

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 17 83 28

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 39 61 28

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 28

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 49 51 28

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 568
2019 Unilingual English 15 85 226

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 11 14 2 3 30 12 68 8 570
2019 Unilingual English 19 12 19 3 6 32 9 54 15 226
2017 Bilingual 21 11 14 2 2 36 14 65 7 604
2017 Unilingual English 17 15 22 3 4 31 9 52 12 200
2017 Either English or French 16 19 13 6 5 32 10 59 19 59
2014 Bilingual 21 13 14 3 2 34 13 65 9 773
2014 Unilingual English 17 11 22 2 5 34 9 49 13 227
2014 Either English or French 19 12 19 1 4 30 14 56 9 77

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 23 12 2 2 11 1 81 5 569
2019 Unilingual English 38 23 18 4 4 12 1 70 9 227
2017 Bilingual 39 24 13 3 2 16 3 77 6 602
2017 Unilingual English 33 28 19 4 2 10 4 70 7 199
2017 Either English or French 32 24 15 2 6 20 3 72 9 58
2014 Bilingual 38 26 14 3 2 15 2 77 6 771
2014 Unilingual English 33 24 21 3 4 14 1 67 8 228
2014 Either English or French 30 26 14 4 3 18 5 73 8 77
2011 Bilingual 42 30 14 3 2 8 0 79 6 755
2011 Unilingual English 28 27 20 9 2 14 1 64 13 165
2011 Either English or French 42 34 10 3 4 3 5 82 7 65
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 27 14 11 12 0 0 63 22 569
2019 Unilingual English 31 27 16 12 12 1 1 59 25 226
2017 Bilingual 33 26 14 11 12 1 3 61 24 601
2017 Unilingual English 25 27 22 13 11 0 2 53 25 200
2017 Either English or French 32 25 20 8 8 3 3 61 18 59

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 31 24 10 8 0 0 58 18 567
2019 Unilingual English 27 29 24 12 7 1 0 57 19 225
2017 Bilingual 16 29 29 14 10 0 1 46 24 602
2017 Unilingual English 23 30 22 13 9 1 2 54 23 200
2017 Either English or French 28 34 22 7 3 2 3 65 11 59

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 27 15 6 4 0 1 74 11 564
2019 Unilingual English 41 28 19 6 4 2 0 70 10 225
2017 Bilingual 29 31 22 9 6 1 3 63 15 603
2017 Unilingual English 34 29 19 12 5 0 1 64 17 199
2017 Either English or French 33 39 20 0 5 0 3 74 5 59

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 28 19 14 8 0 1 58 22 567
2019 Unilingual English 30 20 23 16 10 1 0 51 26 225
2017 Bilingual 22 23 23 17 13 1 2 46 31 600
2017 Unilingual English 26 23 21 14 14 1 2 50 29 200
2017 Either English or French 36 19 19 16 2 5 3 59 20 58

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 25 8 4 2 0 3 86 6 568
2019 Unilingual English 58 19 13 4 1 1 4 81 6 222
2017 Bilingual 48 21 12 6 5 0 8 75 11 601
2017 Unilingual English 50 22 11 6 5 1 6 77 11 198
2017 Either English or French 54 26 8 0 3 2 7 87 4 59

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 25 17 6 6 0 0 72 12 568
2019 Unilingual English 44 21 20 8 5 1 0 66 14 226
2017 Bilingual 39 29 17 10 5 0 0 68 15 600
2017 Unilingual English 35 29 25 4 6 0 1 65 10 198
2017 Either English or French 27 36 17 16 3 0 0 63 20 58

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 30 11 6 3 0 1 79 9 567
2019 Unilingual English 35 35 17 6 4 1 0 72 11 227
2017 Bilingual 39 31 18 8 3 0 1 71 11 601
2017 Unilingual English 31 30 18 11 8 0 2 62 20 198
2017 Either English or French 43 32 12 5 3 1 3 79 9 59

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 33 16 8 4 0 0 73 11 565
2019 Unilingual English 31 35 18 10 5 1 0 67 15 227
2017 Bilingual 31 29 22 11 5 0 1 61 17 602
2017 Unilingual English 27 32 18 13 8 0 1 60 21 198
2017 Either English or French 43 29 13 5 6 2 3 75 12 59

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 26 13 8 4 0 0 74 13 566
2019 Unilingual English 35 35 13 11 5 1 0 71 16 227
2017 Bilingual 36 31 18 8 6 0 1 67 14 600
2017 Unilingual English 34 29 17 11 7 0 1 64 19 198
2017 Either English or French 45 28 7 8 9 2 1 75 18 59

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 22 10 6 3 0 0 80 9 567
2019 Unilingual English 55 21 10 6 6 1 0 78 12 227

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 28 14 4 2 0 0 80 6 566
2019 Unilingual English 48 27 16 5 3 1 0 76 8 224
2017 Bilingual 40 33 15 7 3 0 1 74 10 600
2017 Unilingual English 34 38 13 8 5 1 2 74 13 198
2017 Either English or French 42 28 16 8 2 3 1 74 10 58

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 15 8 3 2 0 1 87 5 564
2019 Unilingual English 62 23 9 3 2 1 0 86 5 226
2017 Bilingual 67 19 7 4 3 0 1 86 6 602
2017 Unilingual English 62 22 9 5 0 0 2 85 5 200
2017 Either English or French 75 9 3 7 1 2 3 88 9 59

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 8 3 1 1 0 5 94 2 562
2019 Unilingual English 82 9 3 0 0 1 4 96 1 226
2017 Bilingual 75 10 6 3 2 0 3 89 5 603
2017 Unilingual English 67 14 8 6 3 0 2 83 9 197
2017 Either English or French 67 14 10 2 2 0 6 86 3 59

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 81 7 4 2 3 1 2 91 5 569
2019 Unilingual English 72 12 6 4 3 1 1 87 7 227
2017 Bilingual 59 26 7 4 2 0 2 88 5 601
2017 Unilingual English 54 28 8 6 3 0 2 83 9 200
2017 Either English or French 61 29 4 3 0 0 3 92 3 59

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 23 8 4 2 0 1 87 5 565
2019 Unilingual English 57 26 10 3 3 1 1 84 6 227
2017 Bilingual 61 18 8 6 4 0 2 82 10 600
2017 Unilingual English 52 22 10 8 5 0 3 76 13 200
2017 Either English or French 61 16 7 7 3 2 5 82 10 59

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 15 7 4 4 0 1 84 9 568
2019 Unilingual English 63 17 6 6 6 1 1 81 12 225
2017 Bilingual 59 12 5 0 1 0 22 92 1 602
2017 Unilingual English 51 14 4 1 1 0 28 91 4 199
2017 Either English or French 71 7 0 3 0 0 20 96 4 59

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 14 6 1 1 0 21 90 3 568
2019 Unilingual English 57 10 3 2 1 1 25 91 5 226
2017 Bilingual 71 16 6 1 0 0 5 92 2 602
2017 Unilingual English 65 20 7 2 1 0 4 89 4 198
2017 Either English or French 70 15 5 2 0 0 8 93 2 58

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 15 4 1 1 0 3 94 2 564
2019 Unilingual English 68 18 7 2 1 1 3 90 3 227
2017 Bilingual 75 14 3 3 2 0 4 92 5 604
2017 Unilingual English 64 14 4 5 5 1 7 85 11 200
2017 Either English or French 41 20 9 12 8 2 9 68 22 59

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 10 3 2 3 1 2 93 4 569
2019 Unilingual English 70 14 6 5 4 1 0 84 9 227
2017 Bilingual 56 26 10 4 2 0 2 84 6 603
2017 Unilingual English 49 33 10 2 0 1 5 86 3 200
2017 Either English or French 42 35 8 4 4 0 8 83 8 57

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 22 10 4 2 0 1 83 7 568
2019 Unilingual English 59 24 12 2 1 1 2 85 3 226

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 39 28 7 4 0 0 61 11 570
2019 Unilingual English 22 31 31 12 3 1 0 53 16 226
2017 Bilingual 15 32 35 14 4 0 0 47 18 604
2017 Unilingual English 19 33 31 11 7 0 0 52 18 200
2017 Either English or French 17 40 31 4 3 3 2 60 7 59

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 14 32 31 17 0 0 48 20 568
2019 Unilingual English 6 21 36 20 16 1 0 36 28 223
2017 Bilingual 6 18 38 24 14 0 1 38 24 601
2017 Unilingual English 8 15 40 26 10 0 1 36 23 200
2017 Either English or French 4 13 45 21 12 2 3 35 18 59

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 11 4 1 2 0 83 5 570
2019 Unilingual English 33 41 15 6 2 3 0 77 8 225
2017 Bilingual 36 36 12 7 5 4 0 75 13 602
2017 Unilingual English 26 42 14 9 5 3 0 70 15 200
2017 Either English or French 27 38 16 8 4 6 2 70 13 59

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 35 11 6 3 0 0 79 9 569
2019 Unilingual English 34 31 16 10 8 2 0 66 18 225
2017 Bilingual 30 38 14 9 7 2 0 69 17 603
2017 Unilingual English 23 36 16 9 13 2 0 60 23 199
2017 Either English or French 31 41 10 13 5 0 1 73 17 59
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 570
2019 Unilingual English 16 84 226
2017 Bilingual 17 83 603
2017 Unilingual English 20 80 200
2017 Either English or French 13 87 59
2014 Bilingual 15 85 773
2014 Unilingual English 16 84 228
2014 Either English or French 19 81 77

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 85 15 86
2019 Unilingual English 83 17 37
2017 Bilingual 85 15 97
2017 Unilingual English 73 27 41
2014 Bilingual 86 14 119
2014 Unilingual English 78 22 36
2014 Either English or French 73 27 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 22 3 7 1 0 0 88 8 71
2017 Bilingual 66 26 3 2 2 0 0 92 5 82
2017 Unilingual English 41 35 4 13 3 0 3 79 17 30
2014 Bilingual 71 19 3 6 1 0 1 90 7 102
2014 Unilingual English 57 25 7 7 4 0 0 82 11 28
2014 Either English or French 91 9 0 0 0 0 0 100 0 11
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 33 19 9 8 2 1 30 70 568
2019 Unilingual English 22 38 17 10 10 4 1 23 77 226
2017 Bilingual 35 27 16 9 10 2 2 36 64 604
2017 Unilingual English 26 32 18 9 11 3 2 27 73 199
2017 Either English or French 25 18 34 8 8 4 3 26 74 59

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 65 35 388
2019 Unilingual English 59 41 166

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 48 52 382
2019 Unilingual English 55 45 160

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 23 12 11 9 0 8 65 22 381
2019 Unilingual English 30 28 16 14 6 0 6 61 22 161
2017 Bilingual 34 25 10 11 10 1 9 65 24 366
2017 Unilingual English 25 29 13 14 13 1 5 58 29 141
2017 Either English or French 27 28 11 17 12 0 5 58 30 41

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 13 14 18 22 3 20 29 52 382
2019 Unilingual English 12 19 17 13 21 1 17 38 41 162
2017 Bilingual 4 10 12 15 37 4 18 19 66 366
2017 Unilingual English 8 12 15 12 31 5 18 25 56 140
2017 Either English or French 13 20 10 7 27 2 20 43 44 41

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 16 13 9 8 1 7 66 19 558
2019 Unilingual English 46 19 14 5 7 1 8 71 13 222
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