2019 Public Service Employee Survey Results for Micro-organizations combined by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	67	25	5	3	0	92	3	38
2019	CS-02	37	52	12	0	0	88	0	10
2019	CS-03	92	0	0	8	0	92	8	12
2017	CS	73	18	2	5	2	91	7	39
2017	CS-02	80	14	0	7	0	93	7	14
2017	CS-03	60	30	0	10	0	90	10	10
2014	CS	65	31	2	2	0	96	2	54
2014	CS-01	73	27	0	0	0	100	0	11
2014	CS-02	52	38	5	5	0	90	5	21
2014	CS-03	67	33	0	0	0	100	0	12
2014	CS-04	80	20	0	0	0	100	0	10
2011	CS	48	46	0	5	0	95	5	59
2011	CS-02	48	37	0	15	0	85	15	21
2011	CS-03	40	60	0	0	0	100	0	16
2011	CS-04	68	32	0	0	0	100	0	10
2008	CS	41	39	7	14	0	80	14	44
2008	CS-01	23	69	0	8	0	92	8	13
2008	CS-02	40	20	10	30	0	60	30	10
2008	CS-03	38	38	15	8	0	77	8	13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	75	22	0	0	0	2	100	0	38
2019	CS-02	68	23	0	0	0	9	100	0	10
2019	CS-03	68	32	0	0	0	0	100	0	12
2017	CS	69	23	2	2	0	3	95	3	39
2017	CS-02	63	23	7	0	0	8	93	0	14
2017	CS-03	68	32	0	0	0	0	100	0	10
2014	CS	59	26	6	6	2	2	87	8	54
2014	CS-01	45	27	9	9	9	0	73	18	11
2014	CS-02	67	19	10	0	0	5	90	0	21
2014	CS-03	50	50	0	0	0	0	100	0	12
2014	CS-04	70	10	0	20	0	0	80	20	10
2011	CS	54	34	7	4	1	0	88	5	59
2011	CS-02	54	32	9	4	0	0	87	4	21
2011	CS-03	46	38	8	8	0	0	84	8	16
2011	CS-04	72	19	9	0	0	0	91	0	10
2008	CS	34	39	14	9	5	0	73	14	44
2008	CS-01	31	38	8	15	8	0	69	23	13
2008	CS-02	30	30	30	10	0	0	60	10	10
2008	CS-03	31	54	15	0	0	0	85	0	13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	22	8	11	0	0	81	11	38
2019	CS-02	56	21	12	12	0	0	77	12	10
2019	CS-03	76	15	0	9	0	0	91	9	12
2017	CS	63	18	11	6	2	0	81	8	39
2017	CS-02	57	14	23	7	0	0	70	7	14
2017	CS-03	58	31	11	0	0	0	89	0	10
2014	CS	48	37	9	2	4	0	85	6	54
2014	CS-01	55	27	9	0	9	0	82	9	11
2014	CS-02	38	48	10	0	5	0	86	5	21
2014	CS-03	50	42	8	0	0	0	92	0	12
2014	CS-04	60	20	10	10	0	0	80	10	10
2011	CS	51	33	9	4	1	2	86	5	58
2011	CS-02	52	29	14	0	0	5	85	0	20
2011	CS-03	30	49	14	7	0	0	79	7	16
2011	CS-04	71	29	0	0	0	0	100	0	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	27	14	5	2	2	0	79	7	38
2019	CS-02	20	37	35	0	8	0	0	57	8	10
2019	CS-03	75	18	7	0	0	0	0	93	0	12
2018	CS	49	34	13	2	2	0	0	83	4	39
2018	CS-02	35	33	26	6	0	0	0	68	6	15
2017	CS	47	42	3	3	5	0	0	89	8	39
2017	CS-02	32	45	7	9	7	0	0	77	16	14
2017	CS-03	49	41	0	0	10	0	0	90	10	10
2014	CS	41	39	7	9	4	0	0	80	13	54
2014	CS-01	36	36	9	9	9	0	0	73	18	11
2014	CS-02	33	43	14	5	5	0	0	76	10	21
2014	CS-03	50	42	0	8	0	0	0	92	8	12
2014	CS-04	50	30	0	20	0	0	0	80	20	10
2011	CS	34	32	19	12	2	0	2	67	14	59
2011	CS-02	25	32	28	11	4	0	0	57	15	21
2011	CS-03	30	45	12	13	0	0	0	75	13	16
2011	CS-04	52	30	9	9	0	0	0	82	9	10
2008	CS	34	41	11	9	5	0	0	75	14	44
2008	CS-01	46	31	15	8	0	0	0	77	8	13
2008	CS-02	10	30	30	10	20	0	0	40	30	10
2008	CS-03	31	54	0	15	0	0	0	85	15	13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	66	23	11	0	0	89	0	38
2019	CS-02	49	31	20	0	0	80	0	10
2019	CS-03	93	7	0	0	0	100	0	12
2017	CS	60	35	5	0	0	95	0	39
2017	CS-02	70	30	0	0	0	100	0	14
2017	CS-03	60	30	10	0	0	90	0	10
2014	CS	52	37	6	4	2	91	4	54
2014	CS-01	73	18	9	0	0	91	0	11
2014	CS-02	48	33	10	5	5	85	5	21
2014	CS-03	42	50	0	8	0	92	8	12
2014	CS-04	50	50	0	0	0	100	0	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	19	15	0	0	3	84	0	38
2019	CS-02	38	39	12	0	0	12	87	0	10
2019	CS-03	85	7	8	0	0	0	92	0	12
2018	CS	60	31	5	2	2	0	91	4	39
2018	CS-02	59	41	0	0	0	0	100	0	15
2017	CS	47	40	10	0	3	0	87	3	39
2017	CS-02	54	39	7	0	0	0	93	0	14
2017	CS-03	37	41	11	0	10	0	79	10	10
2014	CS	46	35	11	7	0	0	81	7	54
2014	CS-01	64	18	0	18	0	0	82	18	11
2014	CS-02	33	48	19	0	0	0	81	0	21
2014	CS-03	42	42	8	8	0	0	83	8	12
2014	CS-04	60	20	10	10	0	0	80	10	10
2011	CS	55	25	9	9	2	0	80	12	59
2011	CS-02	52	14	14	14	6	0	66	20	21
2011	CS-03	54	40	0	6	0	0	94	6	16
2011	CS-04	62	28	11	0	0	0	89	0	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	62	19	16	2	0	82	2	38
2019	CS-02	46	22	31	0	0	69	0	10
2019	CS-03	85	8	7	0	0	93	0	12
2018	CS	56	31	9	5	0	87	5	38
2018	CS-02	53	42	5	0	0	95	0	15
2017	CS	61	23	8	5	3	84	7	39
2017	CS-02	77	7	9	7	0	84	7	14
2017	CS-03	60	30	0	0	10	90	10	10
2014	CS	46	44	6	4	0	91	4	54
2014	CS-01	36	64	0	0	0	100	0	11
2014	CS-02	43	33	14	10	0	76	10	21
2014	CS-03	42	58	0	0	0	100	0	12
2014	CS-04	70	30	0	0	0	100	0	10
2011	CS	41	40	10	7	1	81	9	59
2011	CS-02	38	46	4	11	0	85	11	21
2011	CS-03	28	46	26	0	0	74	0	16
2011	CS-04	63	28	0	9	0	91	9	10
2008	CS	45	39	11	5	0	84	5	44
2008	CS-01	62	23	15	0	0	85	0	13
2008	CS-02	10	40	30	20	0	50	20	10
2008	CS-03	54	46	0	0	0	100	0	13

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	48	8	0	2	90	2	38
2019	CS-02	41	48	12	0	0	88	0	10
2019	CS-03	42	50	0	0	7	93	7	12
2018	CS	46	26	17	8	2	72	11	39
2018	CS-02	52	26	7	9	6	78	15	15
2017	CS	39	34	19	2	5	73	7	39
2017	CS-02	47	31	16	0	7	77	7	14
2017	CS-03	37	41	11	0	10	79	10	10
2014	CS	30	43	17	9	2	72	11	54
2014	CS-01	27	55	18	0	0	82	0	11
2014	CS-02	19	48	19	10	5	67	14	21
2014	CS-03	42	42	8	8	0	83	8	12
2014	CS-04	40	20	20	20	0	60	20	10
2011	CS	29	35	18	8	10	64	18	59
2011	CS-02	29	24	28	0	20	53	20	21
2011	CS-03	22	58	8	12	0	80	12	16
2011	CS-04	34	37	0	28	0	72	28	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	46	2	4	2	91	7	38
2019	CS-02	29	63	0	8	0	92	8	10
2019	CS-03	51	42	0	0	7	93	7	12
2018	CS	30	50	8	11	2	80	13	39
2018	CS-02	21	57	0	21	0	79	21	15
2017	CS	35	36	18	9	3	71	11	39
2017	CS-02	47	23	30	0	0	70	0	14
2017	CS-03	37	53	0	0	10	90	10	10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	29	8	0	0	92	0	38
2019	CS-02	29	59	12	0	0	88	0	10
2019	CS-03	83	17	0	0	0	100	0	12
2018	CS	64	34	0	2	0	98	2	40
2018	CS-01	46	54	0	0	0	100	0	10
2018	CS-02	65	35	0	0	0	100	0	15
2017	CS	57	33	8	0	3	90	3	38
2017	CS-02	70	14	16	0	0	84	0	14
2014	CS	57	38	2	2	2	94	4	53
2014	CS-01	64	36	0	0	0	100	0	11
2014	CS-02	52	38	0	5	5	90	10	21
2014	CS-03	58	42	0	0	0	100	0	12
2011	CS	61	20	12	7	0	80	7	59
2011	CS-02	57	19	14	11	0	76	11	21
2011	CS-03	56	24	20	0	0	80	0	16
2011	CS-04	72	9	11	9	0	81	9	10
2008	CS	50	34	9	5	2	84	7	44
2008	CS-01	77	23	0	0	0	100	0	13
2008	CS-02	10	30	40	20	0	40	20	10
2008	CS-03	54	38	0	0	8	92	8	13

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	40	3	2	5	90	7	38
2019	CS-02	38	51	12	0	0	88	0	10
2019	CS-03	62	31	0	0	7	93	7	12
2018	CS	57	21	9	11	2	78	13	40
2018	CS-01	59	23	8	0	10	82	10	10
2018	CS-02	52	33	5	9	0	86	9	15
2017	CS	46	26	14	11	3	72	13	39
2017	CS-02	70	0	14	16	0	70	16	14
2017	CS-03	37	30	11	11	10	68	21	10

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	71	24	5	0	95	0	38
2019	CS-02	46	42	12	0	88	0	10
2019	CS-03	93	7	0	0	100	0	12
2018	CS	66	23	7	4	89	4	40
2018	CS-01	51	31	10	8	82	8	10
2018	CS-02	61	26	12	0	88	0	15
2017	CS	63	28	9	0	91	0	39
2017	CS-02	70	22	9	0	91	0	14
2017	CS-03	70	30	0	0	100	0	10
2014	CS	70	26	4	0	96	0	54
2014	CS-01	64	27	9	0	91	0	11
2014	CS-02	67	29	5	0	95	0	21
2014	CS-03	67	33	0	0	100	0	12
2014	CS-04	90	10	0	0	100	0	10
2011	CS	62	30	7	0	93	0	59
2011	CS-02	59	32	9	0	91	0	21
2011	CS-03	56	38	6	0	94	0	16
2011	CS-04	72	28	0	0	100	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	32	11	3	5	3	81	8	38
2019	CS-02	18	48	22	12	0	0	66	12	10
2019	CS-03	68	25	0	0	7	0	93	7	12
2018	CS	49	36	3	11	2	0	85	13	40
2018	CS-01	46	54	0	0	0	0	100	0	10
2018	CS-02	33	39	7	21	0	0	72	21	15
2017	CS	46	38	0	14	3	0	84	16	39
2017	CS-02	56	28	0	16	0	0	84	16	14
2017	CS-03	37	30	0	22	10	0	68	32	10
2014	CS	43	39	13	4	2	0	81	6	54
2014	CS-01	27	55	18	0	0	0	82	0	11
2014	CS-02	38	48	10	0	5	0	86	5	21
2014	CS-03	50	33	8	8	0	0	83	8	12
2014	CS-04	60	10	20	10	0	0	70	10	10
2011	CS	49	31	7	10	3	0	79	13	59
2011	CS-02	49	31	9	11	0	0	80	11	21
2011	CS-03	41	39	14	6	0	0	80	6	16
2011	CS-04	72	19	0	0	9	0	91	9	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	27	14	2	2	82	5	38
2019	CS-02	29	29	42	0	0	58	0	10
2019	CS-03	83	10	0	0	7	93	7	12
2018	CS	53	29	11	5	2	82	7	40
2018	CS-01	41	49	10	0	0	90	0	10
2018	CS-02	32	39	22	6	0	72	6	15
2017	CS	49	35	9	5	3	83	8	39
2017	CS-02	65	28	7	0	0	93	0	14
2017	CS-03	37	30	11	11	10	67	21	10
2014	CS	46	39	9	6	0	85	6	54
2014	CS-01	36	45	18	0	0	82	0	11
2014	CS-02	43	38	10	10	0	81	10	21
2014	CS-03	42	58	0	0	0	100	0	12
2014	CS-04	70	10	10	10	0	80	10	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	33	8	3	2	0	87	6	38
2019	CS-02	26	43	20	12	0	0	69	12	10
2019	CS-03	60	32	0	0	7	0	93	7	12
2018	CS	49	31	9	8	2	0	81	10	40
2018	CS-01	38	44	10	0	8	0	82	8	10
2018	CS-02	52	27	11	9	0	0	80	9	15
2017	CS	48	26	23	0	3	0	74	3	39
2017	CS-02	63	8	30	0	0	0	70	0	14
2017	CS-03	37	41	11	0	10	0	79	10	10
2014	CS	46	43	7	2	0	2	91	2	54
2014	CS-01	36	55	9	0	0	0	91	0	11
2014	CS-02	38	52	5	0	0	5	95	0	21
2014	CS-03	42	42	17	0	0	0	83	0	12
2014	CS-04	80	10	0	10	0	0	90	10	10
2011	CS	41	45	9	1	4	0	86	5	59
2011	CS-02	34	55	4	0	6	0	89	6	21
2011	CS-03	43	46	12	0	0	0	88	0	16
2011	CS-04	72	19	0	9	0	0	91	9	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	19	10	0	2	3	87	2	38
2019	CS-02	46	31	12	0	0	12	87	0	10
2019	CS-03	76	16	0	0	7	0	93	7	12
2018	CS	62	27	4	7	0	0	89	7	40
2018	CS-01	46	36	10	8	0	0	82	8	10
2018	CS-02	60	35	5	0	0	0	95	0	15
2017	CS	53	31	11	2	3	0	84	5	39
2017	CS-02	77	7	16	0	0	0	84	0	14
2017	CS-03	37	53	0	0	10	0	90	10	10
2014	CS	50	43	6	2	0	0	93	2	54
2014	CS-01	45	45	9	0	0	0	91	0	11
2014	CS-02	52	48	0	0	0	0	100	0	21
2014	CS-03	42	42	8	8	0	0	83	8	12
2014	CS-04	60	30	10	0	0	0	90	0	10
2011	CS	50	40	4	5	1	0	90	7	59
2011	CS-02	38	53	5	4	0	0	91	4	21
2011	CS-03	43	50	7	0	0	0	93	0	16
2011	CS-04	63	28	0	9	0	0	91	9	10
2008	CS	55	30	11	2	2	0	84	5	44
2008	CS-01	77	8	15	0	0	0	85	0	13
2008	CS-02	40	20	30	0	10	0	60	10	10
2008	CS-03	38	54	0	8	0	0	92	8	13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	45	19	5	3	0	74	8	38
2019	CS-02	26	29	34	0	12	0	55	12	10
2019	CS-03	49	37	7	8	0	0	85	8	12
2018	CS	41	38	8	8	6	0	78	14	40
2018	CS-01	41	30	21	0	8	0	71	8	10
2018	CS-02	47	32	7	14	0	0	79	14	15
2017	CS	30	45	8	9	4	3	78	14	39
2017	CS-02	28	54	9	9	0	0	82	9	14
2017	CS-03	38	40	11	11	0	0	78	11	10
2014	CS	33	50	11	6	0	0	83	6	54
2014	CS-01	64	27	9	0	0	0	91	0	11
2014	CS-02	14	76	5	5	0	0	90	5	21
2014	CS-03	42	33	17	8	0	0	75	8	12
2014	CS-04	30	40	20	10	0	0	70	10	10
2011	CS	37	44	16	2	2	0	80	4	58
2011	CS-02	48	39	9	0	4	0	87	4	21
2011	CS-03	28	42	22	8	0	0	70	8	16
2008	CS	27	39	20	7	7	0	66	14	44
2008	CS-01	38	31	15	8	8	0	69	15	13
2008	CS-02	30	20	20	10	20	0	50	30	10
2008	CS-03	8	69	23	0	0	0	77	0	13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	27	36	16	11	0	27	37	38
2019	CS-02	20	29	34	18	0	0	18	48	10
2019	CS-03	14	16	17	26	27	0	53	30	12
2018	CS	9	36	28	20	7	0	27	45	40
2018	CS-01	0	28	31	41	0	0	41	28	10
2018	CS-02	9	44	35	11	0	0	11	53	15
2017	CS	12	28	33	18	7	3	26	41	39
2017	CS-02	25	7	35	12	14	8	28	34	14
2017	CS-03	11	42	26	11	10	0	21	53	10
2014	CS	6	26	33	19	13	4	33	33	54
2014	CS-01	0	27	45	9	18	0	27	27	11
2014	CS-02	10	14	38	24	5	10	32	26	21
2014	CS-03	0	33	42	25	0	0	25	33	12
2014	CS-04	10	40	0	10	40	0	50	50	10
2011	CS	18	34	30	11	5	2	17	53	59
2011	CS-02	14	38	28	9	6	5	16	55	21
2011	CS-03	22	26	37	11	5	0	16	48	16
2011	CS-04	9	39	20	23	9	0	32	48	10
2008	CS	23	25	25	23	5	0	27	48	44
2008	CS-01	31	0	31	31	8	0	38	31	13
2008	CS-02	20	30	40	10	0	0	10	50	10
2008	CS-03	23	38	8	23	8	0	31	62	13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	7	19	29	29	9	2	66	13	38
2019	CS-02	0	8	17	22	29	23	0	67	11	10
2019	CS-03	15	7	8	28	42	0	0	70	22	12
2018	CS	6	26	15	28	18	5	2	49	34	40
2018	CS-01	0	26	41	20	13	0	0	33	26	10
2018	CS-02	9	18	8	34	14	12	6	58	33	15
2017	CS	9	11	20	29	24	2	5	57	22	39
2017	CS-02	9	16	14	21	25	7	8	55	29	14
2017	CS-03	21	0	0	38	42	0	0	79	21	10
2014	CS	2	11	22	35	22	2	6	62	14	54
2014	CS-01	9	18	27	18	27	0	0	45	27	11
2014	CS-02	0	5	14	43	19	5	14	76	6	21
2014	CS-03	0	17	33	33	17	0	0	50	17	12
2014	CS-04	0	10	20	40	30	0	0	70	10	10
2011	CS	10	17	25	27	18	2	2	47	28	59
2011	CS-02	14	20	28	13	20	5	0	35	35	21
2011	CS-03	0	24	28	31	17	0	0	48	24	16
2011	CS-04	9	0	19	50	23	0	0	72	9	10
2008	CS	20	9	32	27	11	0	0	39	30	44
2008	CS-01	23	0	31	23	23	0	0	46	23	13
2008	CS-02	30	20	30	20	0	0	0	20	50	10
2008	CS-03	23	8	31	23	15	0	0	38	31	13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	4	14	37	39	0	0	77	9	38
2019	CS-02	0	0	23	59	18	0	0	77	0	10
2019	CS-03	7	7	17	28	40	0	0	68	14	12
2018	CS	6	5	14	40	32	0	2	74	11	39
2018	CS-01	0	10	18	46	26	0	0	72	10	10
2018	CS-02	10	7	6	43	27	0	7	76	18	14
2017	CS	10	13	27	13	28	3	7	45	25	38
2017	CS-02	9	16	14	5	42	7	8	55	29	14
2014	CS	4	7	19	39	24	2	6	68	12	54
2014	CS-01	0	0	27	27	45	0	0	73	0	11
2014	CS-02	0	10	14	48	14	0	14	72	11	21
2014	CS-03	0	8	25	42	17	8	0	64	9	12
2014	CS-04	20	10	10	30	30	0	0	60	30	10
2011	CS	9	15	29	26	18	3	0	45	24	59
2011	CS-02	5	25	18	33	15	5	0	50	31	21
2011	CS-03	6	13	38	14	29	0	0	43	19	16
2011	CS-04	18	0	44	19	19	0	0	38	18	10
2008	CS	14	19	23	23	16	0	5	41	34	43
2008	CS-01	15	23	8	15	31	0	8	50	42	13
2008	CS-02	20	20	40	20	0	0	0	20	40	10
2008	CS-03	17	17	25	17	17	0	8	36	36	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	2	23	35	32	0	67	10	38
2019	CS-02	12	0	12	51	26	0	77	12	10
2019	CS-03	7	8	16	29	40	0	69	15	12
2018	CS	8	7	20	43	22	0	65	16	39
2018	CS-01	0	8	18	48	26	0	74	8	10
2018	CS-02	17	6	21	37	19	0	56	23	14
2017	CS	3	9	38	28	20	3	49	12	38
2017	CS-02	0	18	34	13	28	7	44	19	14
2014	CS	4	6	32	28	25	6	56	10	53
2014	CS-01	9	0	9	27	55	0	82	9	11
2014	CS-02	5	0	40	30	10	15	47	6	20
2014	CS-03	0	17	33	33	17	0	50	17	12
2014	CS-04	0	10	40	20	30	0	50	10	10
2011	CS	9	6	33	36	15	2	52	15	59
2011	CS-02	9	4	28	43	16	0	58	14	21
2011	CS-03	0	11	55	12	22	0	34	11	16
2011	CS-04	0	9	9	63	19	0	82	9	10
2008	CS	7	14	43	18	18	0	36	20	44
2008	CS-01	0	23	38	23	15	0	38	23	13
2008	CS-02	10	10	50	10	20	0	30	20	10
2008	CS-03	15	0	46	8	31	0	38	15	13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	4	29	23	26	3	50	20	38
2019	CS-02	12	8	31	20	18	12	42	22	10
2019	CS-03	22	0	25	28	25	0	53	22	12
2018	CS	17	13	15	37	17	0	54	30	40
2018	CS-01	18	16	10	46	10	0	56	34	10
2018	CS-02	14	6	19	42	19	0	60	20	15
2017	CS	14	10	44	15	14	2	30	25	39
2017	CS-02	9	9	48	13	21	0	34	18	14
2017	CS-03	22	10	21	30	17	0	47	32	10
2014	CS	4	19	31	28	15	4	44	23	54
2014	CS-01	9	9	18	27	36	0	64	18	11
2014	CS-02	0	14	38	29	10	10	42	16	21
2014	CS-03	0	25	33	33	8	0	42	25	12
2014	CS-04	10	30	30	20	10	0	30	40	10
2011	CS	18	27	25	17	12	2	30	45	59
2011	CS-02	14	39	14	14	20	0	34	52	21
2011	CS-03	32	24	28	5	11	0	16	56	16
2011	CS-04	0	10	62	28	0	0	28	10	10
2008	CS	20	16	36	23	5	0	27	36	44
2008	CS-01	0	15	38	38	8	0	46	15	13
2008	CS-02	30	30	30	10	0	0	10	60	10
2008	CS-03	31	8	31	23	8	0	31	38	13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	7	22	34	24	2	6	63	13	38
2019	CS-02	0	0	17	45	18	8	12	79	0	10
2019	CS-03	15	8	0	43	34	0	0	77	23	12
2018	CS	0	21	14	34	25	3	2	62	23	40
2018	CS-01	0	26	31	33	10	0	0	43	26	10
2018	CS-02	0	12	5	28	39	9	6	79	15	15
2017	CS	6	10	27	23	30	0	5	55	16	39
2017	CS-02	0	9	31	12	48	0	0	60	9	14
2017	CS-03	10	0	21	32	28	0	10	66	11	10
2014	CS	2	7	17	43	24	2	6	72	10	54
2014	CS-01	0	18	9	36	36	0	0	73	18	11
2014	CS-02	5	0	19	43	14	5	14	71	6	21
2014	CS-03	0	8	8	58	25	0	0	83	8	12
2014	CS-04	0	10	30	30	30	0	0	60	10	10
2011	CS	15	11	19	37	14	2	3	53	27	59
2011	CS-02	18	15	14	28	20	5	0	50	35	21
2011	CS-03	0	14	37	32	17	0	0	49	14	16
2011	CS-04	9	0	0	80	11	0	0	91	9	10
2008	CS	7	23	30	30	5	5	2	37	32	44
2008	CS-01	8	31	23	23	8	8	0	33	42	13
2008	CS-02	10	20	20	30	10	10	0	44	33	10
2008	CS-03	8	23	31	38	0	0	0	38	31	13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	2	19	48	21	6	73	7	38
2019	CS-02	8	0	12	52	17	12	78	9	10
2019	CS-03	7	0	42	33	18	0	51	7	12
2018	CS	6	8	14	44	26	2	72	14	39
2018	CS-01	10	8	18	32	33	0	64	18	10
2018	CS-02	9	6	12	48	19	6	71	16	15
2017	CS	7	10	39	17	23	5	41	17	39
2017	CS-02	9	0	31	16	36	8	56	10	14
2017	CS-03	0	21	41	21	17	0	38	21	10
2014	CS	6	13	15	39	22	6	65	20	54
2014	CS-01	0	0	18	27	55	0	82	0	11
2014	CS-02	0	19	24	29	14	14	50	22	21
2014	CS-03	8	17	8	58	8	0	67	25	12
2014	CS-04	20	10	0	50	20	0	70	30	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	10	36	43	6	84	5	38
2019	CS-02	0	20	48	21	12	78	0	10
2019	CS-03	8	8	37	47	0	84	8	12

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	77	10	11	0	0	0	2	89	0	38
2019	CS-02	60	0	31	0	0	0	9	66	0	10
2019	CS-03	69	24	7	0	0	0	0	93	0	12
2017	CS	65	24	5	2	0	0	3	92	3	39
2017	CS-02	62	24	7	0	0	0	8	93	0	14
2017	CS-03	58	30	11	0	0	0	0	89	0	10
2014	CS	65	24	4	6	2	0	0	89	7	54
2014	CS-01	64	18	0	9	9	0	0	82	18	11
2014	CS-02	57	29	10	5	0	0	0	86	5	21
2014	CS-03	58	42	0	0	0	0	0	100	0	12
2014	CS-04	90	0	0	10	0	0	0	90	10	10
2011	CS	60	29	8	4	0	0	0	89	4	57
2011	CS-02	57	23	11	10	0	0	0	80	10	21
2011	CS-03	58	36	6	0	0	0	0	94	0	15
2008	CS	57	27	7	2	0	2	5	90	2	44
2008	CS-01	54	23	8	8	0	0	8	83	8	13
2008	CS-02	40	30	10	0	0	10	10	88	0	10
2008	CS-03	54	38	8	0	0	0	0	92	0	13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	30	24	2	2	3	5	69	5	38
2019	CS-02	18	23	36	0	0	12	12	53	0	10
2019	CS-03	33	36	24	0	7	0	0	69	7	12
2018	CS	27	36	20	6	0	9	2	70	7	39
2018	CS-02	6	60	20	9	0	5	0	70	9	15
2017	CS	36	29	14	2	5	8	5	75	9	39
2017	CS-02	31	30	32	0	7	0	0	61	7	14
2017	CS-03	38	40	0	0	10	0	11	89	11	10
2014	CS	31	30	13	9	6	4	7	69	17	54
2014	CS-01	27	18	27	0	9	0	18	56	11	11
2014	CS-02	19	38	14	14	10	5	0	60	25	21
2014	CS-03	33	33	8	8	0	0	17	80	10	12
2014	CS-04	60	20	0	10	0	10	0	89	11	10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	32	4	3	0	3	92	3	38
2019	CS-02	29	59	0	0	0	12	100	0	10
2019	CS-03	84	0	7	9	0	0	84	9	12
2018	CS	56	38	0	0	6	0	94	6	39
2018	CS-02	45	46	0	0	9	0	91	9	15
2017	CS	55	32	3	5	5	0	87	10	39
2017	CS-02	70	15	9	7	0	0	84	7	14
2017	CS-03	48	42	0	0	10	0	90	10	10
2014	CS	46	31	15	6	2	0	78	7	54
2014	CS-01	45	45	9	0	0	0	91	0	11
2014	CS-02	29	43	14	10	5	0	71	14	21
2014	CS-03	50	25	17	8	0	0	75	8	12
2014	CS-04	80	0	20	0	0	0	80	0	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	27	10	2	0	3	87	2	38
2019	CS-02	46	42	0	0	0	12	100	0	10
2019	CS-03	69	15	16	0	0	0	84	0	12
2018	CS	63	25	5	2	3	0	89	6	39
2018	CS-02	46	32	7	6	9	0	78	15	15
2017	CS	50	37	11	2	0	0	87	2	39
2017	CS-02	54	37	9	0	0	0	91	0	14
2017	CS-03	49	42	10	0	0	0	90	0	10
2014	CS	46	41	6	4	2	2	89	6	54
2014	CS-01	45	45	0	9	0	0	91	9	11
2014	CS-02	33	48	10	0	5	5	85	5	21
2014	CS-03	58	42	0	0	0	0	100	0	12
2014	CS-04	60	20	10	10	0	0	80	10	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	39	8	0	3	92	0	38
2019	CS-02	29	48	12	0	12	87	0	10
2019	CS-03	76	24	0	0	0	100	0	12
2018	CS	57	27	12	3	0	84	3	39
2018	CS-02	39	32	19	9	0	72	9	15

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	15	10	4	3	3	84	5	38
2019	CS-02	29	31	9	8	12	12	78	11	10
2019	CS-03	90	0	10	0	0	0	90	0	12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	56	32	5	2	2	3	91	5	38
2019	CS-02	26	45	9	8	0	12	81	9	10
2019	CS-03	77	23	0	0	0	0	100	0	12
2018	CS	44	32	8	11	2	2	78	14	39
2018	CS-01	44	37	0	10	10	0	80	20	10
2018	CS-02	28	34	14	16	0	7	67	18	14
2017	CS	43	30	13	11	3	0	74	13	38
2017	CS-02	46	40	7	7	0	0	86	7	14
2014	CS	43	41	13	0	4	0	83	4	54
2014	CS-01	64	27	9	0	0	0	91	0	11
2014	CS-02	43	33	24	0	0	0	76	0	21
2014	CS-03	33	67	0	0	0	0	100	0	12
2014	CS-04	30	40	10	0	20	0	70	20	10
2011	CS	32	46	10	6	5	0	78	12	59
2011	CS-02	38	42	5	4	11	0	80	15	21
2011	CS-03	25	51	12	12	0	0	76	12	16
2011	CS-04	43	37	11	9	0	0	81	9	10
2008	CS	32	45	9	7	7	0	77	14	44
2008	CS-01	46	38	8	8	0	0	85	8	13
2008	CS-02	10	40	20	10	20	0	50	30	10
2008	CS-03	38	46	8	0	8	0	85	8	13

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	21	7	2	2	3	3	87	5	38
2019	CS-02	49	22	9	8	0	12	0	81	9	10
2019	CS-03	75	15	0	0	0	0	10	100	0	12
2018	CS	57	25	4	9	2	2	0	84	12	39
2018	CS-01	52	30	8	0	10	0	0	82	10	10
2018	CS-02	57	13	7	16	0	7	0	75	18	14
2017	CS	41	40	11	3	5	0	0	81	8	38
2017	CS-02	46	39	9	0	7	0	0	84	7	14
2014	CS	59	26	11	2	2	0	0	85	4	54
2014	CS-01	64	27	9	0	0	0	0	91	0	11
2014	CS-02	52	29	19	0	0	0	0	81	0	21
2014	CS-03	67	25	0	8	0	0	0	92	8	12
2014	CS-04	60	20	10	0	10	0	0	80	10	10
2011	CS	44	28	14	8	5	0	0	72	13	59
2011	CS-02	52	19	14	4	11	0	0	71	15	21
2011	CS-03	25	37	20	18	0	0	0	62	18	16
2011	CS-04	70	10	11	9	0	0	0	81	9	10
2008	CS	43	30	14	2	9	2	0	74	12	44
2008	CS-01	46	31	8	0	8	8	0	83	8	13
2008	CS-02	40	30	10	10	10	0	0	70	20	10
2008	CS-03	46	31	15	0	8	0	0	77	8	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	28	7	2	2	0	88	5	37
2019	CS-02	38	45	9	8	0	0	83	8	10
2019	CS-03	76	24	0	0	0	0	100	0	12
2018	CS	57	27	5	8	0	2	87	8	39
2018	CS-01	62	28	10	0	0	0	90	0	10
2018	CS-02	50	21	0	23	0	7	75	25	14
2017	CS	49	29	20	0	3	0	77	3	38
2017	CS-02	60	26	14	0	0	0	86	0	14
2014	CS	52	35	7	4	2	0	87	6	54
2014	CS-01	64	18	9	9	0	0	82	9	11
2014	CS-02	52	38	5	5	0	0	90	5	21
2014	CS-03	50	33	17	0	0	0	83	0	12
2014	CS-04	40	50	0	0	10	0	90	10	10
2011	CS	45	31	5	14	3	2	78	17	59
2011	CS-02	49	32	0	15	4	0	80	20	21
2011	CS-03	30	46	6	18	0	0	76	18	16
2011	CS-04	70	21	0	9	0	0	91	9	10
2008	CS	43	32	9	7	9	0	75	16	44
2008	CS-01	62	15	0	15	8	0	77	23	13
2008	CS-02	20	40	20	0	20	0	60	20	10
2008	CS-03	46	31	8	8	8	0	77	15	13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	80	15	3	0	0	2	97	0	38
2019	CS-02	46	34	12	0	0	9	87	0	10
2019	CS-03	90	10	0	0	0	0	100	0	12
2017	CS	74	14	3	0	5	5	92	5	38
2017	CS-02	83	9	0	0	0	8	100	0	14
2014	CS	85	9	2	4	0	0	94	4	54
2014	CS-01	91	9	0	0	0	0	100	0	11
2014	CS-02	81	10	5	5	0	0	90	5	21
2014	CS-03	92	8	0	0	0	0	100	0	12
2014	CS-04	80	10	0	10	0	0	90	10	10
2011	CS	84	8	2	6	0	0	92	6	59
2011	CS-02	76	9	0	16	0	0	84	16	21
2011	CS-03	92	8	0	0	0	0	100	0	16
2011	CS-04	100	0	0	0	0	0	100	0	10
2008	CS	70	14	5	9	0	2	86	9	44
2008	CS-01	62	8	0	23	0	8	75	25	13
2008	CS-02	70	20	10	0	0	0	90	0	10
2008	CS-03	77	8	8	8	0	0	85	8	13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	66	21	10	0	0	2	0	89	0	38
2019	CS-02	41	51	8	0	0	0	0	92	0	10
2019	CS-03	92	8	0	0	0	0	0	100	0	12
2017	CS	51	31	4	5	5	0	3	85	11	39
2017	CS-02	62	38	0	0	0	0	0	100	0	14
2017	CS-03	37	30	10	11	11	0	0	68	23	10
2014	CS	57	22	11	4	2	4	0	83	6	54
2014	CS-01	73	18	0	9	0	0	0	91	9	11
2014	CS-02	38	24	24	5	5	5	0	65	10	21
2014	CS-03	67	33	0	0	0	0	0	100	0	12
2014	CS-04	70	10	10	0	0	10	0	89	0	10
2011	CS	38	35	15	5	5	0	2	74	10	58
2011	CS-02	40	30	10	14	7	0	0	70	20	20
2011	CS-03	37	45	18	0	0	0	0	82	0	16
2011	CS-04	33	48	19	0	0	0	0	81	0	10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	19	7	2	0	3	90	2	38
2019	CS-02	38	42	9	0	0	12	90	0	10
2019	CS-03	85	15	0	0	0	0	100	0	12
2018	CS	59	30	2	6	2	0	89	9	39
2018	CS-01	62	28	0	0	10	0	90	10	10
2018	CS-02	50	34	7	10	0	0	84	10	14
2017	CS	53	22	12	8	3	2	77	11	39
2017	CS-02	77	16	0	7	0	0	93	7	14
2017	CS-03	37	19	22	11	10	0	56	21	10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	72	13	8	5	2	85	7	38
2019	CS-02	61	11	20	8	0	71	8	10
2019	CS-03	84	16	0	0	0	100	0	12
2018	CS	57	27	8	6	2	84	8	39
2018	CS-01	54	36	0	0	10	90	10	10
2018	CS-02	50	27	7	16	0	77	16	14
2017	CS	51	27	15	5	3	78	7	39
2017	CS-02	68	16	9	7	0	84	7	14
2017	CS-03	37	32	21	0	10	69	10	10
2014	CS	50	41	7	0	2	91	2	54
2014	CS-01	55	45	0	0	0	100	0	11
2014	CS-02	48	43	10	0	0	90	0	21
2014	CS-03	50	42	8	0	0	92	0	12
2014	CS-04	50	30	10	0	10	80	10	10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	40	7	0	0	0	0	93	0	13

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	27	10	2	2	9	83	5	38
2019	CS-02	26	31	9	0	0	35	87	0	10
2019	CS-03	68	7	17	0	7	0	75	7	12
2018	CS	46	28	12	3	2	8	80	6	39
2018	CS-01	20	31	18	0	10	21	65	12	10
2018	CS-02	45	33	13	9	0	0	78	9	15
2017	CS	38	30	20	8	0	5	71	8	39
2017	CS-02	54	15	25	0	0	7	74	0	14
2017	CS-03	37	43	10	10	0	0	80	10	10
2014	CS	43	20	19	13	2	4	65	15	54
2014	CS-01	27	27	18	18	0	9	60	20	11
2014	CS-02	29	29	24	14	5	0	57	19	21
2014	CS-03	67	8	17	8	0	0	75	8	12
2014	CS-04	60	10	10	10	0	10	78	11	10
2011	CS	34	28	18	7	12	0	62	20	57
2011	CS-02	38	30	15	0	17	0	68	17	19
2011	CS-03	29	18	25	20	8	0	47	28	16
2011	CS-04	52	30	9	9	0	0	82	9	10

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	36	8	5	2	0	85	7	38
2019	CS-02	26	45	29	0	0	0	71	0	10
2019	CS-03	68	24	0	0	7	0	93	7	12
2018	CS	46	31	10	8	5	0	77	13	39
2018	CS-01	41	20	21	8	10	0	61	18	10
2018	CS-02	32	40	13	15	0	0	72	15	15
2017	CS	34	29	27	5	3	3	64	8	38
2017	CS-02	54	15	25	0	0	7	74	0	14
2017	CS-03	28	30	11	21	10	0	58	30	10
2014	CS	35	33	19	9	2	2	70	11	54
2014	CS-01	27	27	36	9	0	0	55	9	11
2014	CS-02	24	24	29	14	5	5	50	20	21
2014	CS-03	50	50	0	0	0	0	100	0	12
2014	CS-04	50	40	0	10	0	0	90	10	10
2011	CS	32	27	16	11	12	2	60	24	58
2011	CS-02	26	33	15	10	16	0	60	26	20
2011	CS-03	34	13	26	14	8	6	49	23	16
2011	CS-04	41	41	9	9	0	0	82	9	10
2008	CS	20	30	23	5	20	2	51	26	44
2008	CS-01	15	15	31	0	38	0	31	38	13
2008	CS-02	0	30	30	10	30	0	30	40	10
2008	CS-03	31	38	15	8	8	0	69	15	13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	40	10	6	2	2	81	8	37
2019	CS-02	26	35	28	12	0	0	61	12	10
2019	CS-03	51	42	0	0	7	0	93	7	12
2018	CS	28	33	12	15	6	6	65	22	39
2018	CS-01	11	31	18	18	10	13	48	32	10
2018	CS-02	25	26	20	20	9	0	50	29	15
2017	CS	32	25	23	12	3	5	60	15	39
2017	CS-02	46	16	16	9	0	14	71	10	14
2017	CS-03	37	21	21	11	10	0	58	21	10
2014	CS	26	37	26	4	0	7	68	4	54
2014	CS-01	27	27	36	9	0	0	55	9	11
2014	CS-02	14	38	24	5	0	19	65	6	21
2014	CS-03	33	50	17	0	0	0	83	0	12
2014	CS-04	40	30	30	0	0	0	70	0	10
2011	CS	27	29	16	12	11	5	59	24	58
2011	CS-02	25	32	18	0	15	10	64	17	21
2011	CS-03	18	18	29	20	8	6	39	30	15
2011	CS-04	41	41	0	18	0	0	82	18	10
2008	CS	11	30	23	16	18	2	42	35	44
2008	CS-01	8	23	31	15	23	0	31	38	13
2008	CS-02	0	30	10	30	30	0	30	60	10
2008	CS-03	23	31	15	15	15	0	54	31	13

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	42	12	5	2	3	0	81	7	38
2019	CS-02	26	42	20	0	0	12	0	77	0	10
2019	CS-03	52	41	0	0	7	0	0	93	7	12
2018	CS	30	37	5	17	3	8	0	73	22	39
2018	CS-01	19	41	8	20	0	13	0	68	22	10
2018	CS-02	11	42	7	24	9	7	0	57	35	15
2017	CS	35	38	7	13	3	3	2	76	17	39
2017	CS-02	46	31	7	9	0	7	0	83	10	14
2017	CS-03	37	42	0	11	10	0	0	79	21	10
2014	CS	33	50	9	7	0	0	0	83	7	54
2014	CS-01	36	45	0	18	0	0	0	82	18	11
2014	CS-02	33	48	14	5	0	0	0	81	5	21
2014	CS-03	42	58	0	0	0	0	0	100	0	12
2014	CS-04	20	50	20	10	0	0	0	70	10	10
2011	CS	28	30	16	12	12	2	0	59	24	58
2011	CS-02	25	28	18	4	20	5	0	56	25	21
2011	CS-03	18	26	29	18	8	0	0	44	26	15
2011	CS-04	42	49	0	9	0	0	0	91	9	10
2008	CS	16	30	27	16	9	2	0	47	26	44
2008	CS-01	15	31	31	15	0	8	0	50	17	13
2008	CS-02	0	20	30	20	30	0	0	20	50	10
2008	CS-03	15	23	31	23	8	0	0	38	31	13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	23	6	6	88	6	38
2019	CS-02	34	31	23	12	65	12	10
2019	CS-03	73	20	0	7	93	7	12

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	44	10	0	2	3	0	87	2	38
2019	CS-02	26	43	20	0	0	12	0	78	0	10
2019	CS-03	58	34	0	0	7	0	0	93	7	12
2018	CS	35	37	18	8	0	3	0	74	8	40
2018	CS-01	0	69	21	10	0	0	0	69	10	10
2018	CS-02	32	32	20	9	0	7	0	69	10	15
2017	CS	36	42	16	2	0	0	2	81	3	39
2017	CS-02	53	31	16	0	0	0	0	84	0	14
2017	CS-03	48	42	10	0	0	0	0	90	0	10
2014	CS	39	37	15	7	0	2	0	77	8	54
2014	CS-01	45	27	18	9	0	0	0	73	9	11
2014	CS-02	38	38	10	10	0	5	0	80	10	21
2014	CS-03	33	50	17	0	0	0	0	83	0	12
2014	CS-04	40	30	20	10	0	0	0	70	10	10
2011	CS	36	30	18	11	3	2	0	67	15	59
2011	CS-02	35	29	14	13	4	5	0	67	19	21
2011	CS-03	35	23	42	0	0	0	0	58	0	16
2011	CS-04	53	20	9	18	0	0	0	73	18	10

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	33	14	10	2	74	12	38
2019	CS-02	26	34	31	9	0	60	9	10
2019	CS-03	51	42	0	0	7	93	7	12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	38	11	5	2	0	0	82	7	38
2019	CS-02	18	43	40	0	0	0	0	60	0	10
2019	CS-03	61	31	0	0	7	0	0	93	7	12
2018	CS	44	35	10	11	0	0	0	79	11	40
2018	CS-01	31	36	23	10	0	0	0	67	10	10
2018	CS-02	37	42	7	14	0	0	0	79	14	15
2017	CS	40	41	5	9	2	0	2	83	12	39
2017	CS-02	41	34	9	9	7	0	0	75	16	14
2017	CS-03	37	63	0	0	0	0	0	100	0	10
2014	CS	41	37	2	7	9	4	0	81	17	54
2014	CS-01	27	45	0	18	9	0	0	73	27	11
2014	CS-02	33	33	5	10	10	10	0	74	21	21
2014	CS-03	50	42	0	0	8	0	0	92	8	12
2014	CS-04	60	30	0	0	10	0	0	90	10	10
2011	CS	38	32	13	10	8	0	0	69	18	59
2011	CS-02	34	28	10	13	15	0	0	62	29	21
2011	CS-03	37	37	14	12	0	0	0	74	12	16
2011	CS-04	63	18	11	9	0	0	0	81	9	10
2008	CS	36	20	14	11	5	9	5	66	18	44
2008	CS-01	31	15	15	15	8	15	0	55	27	13
2008	CS-02	30	10	30	10	0	20	0	50	13	10
2008	CS-03	46	31	8	8	8	0	0	77	15	13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	32	13	0	2	3	84	2	38
2019	CS-02	38	31	20	0	0	12	78	0	10
2019	CS-03	68	24	0	0	7	0	93	7	12
2018	CS	45	24	23	3	5	0	69	8	40
2018	CS-01	10	46	34	0	10	0	56	10	10
2018	CS-02	45	13	25	9	7	0	59	16	15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	36	18	0	8	16	0	69	9	38
2019	CS-02	18	31	17	0	12	22	0	63	15	10
2019	CS-03	23	43	27	0	7	0	0	66	7	12
2018	CS	27	25	13	9	7	15	5	65	19	40
2018	CS-01	8	20	34	10	10	8	10	35	24	10
2018	CS-02	19	19	13	9	5	28	6	58	22	15
2017	CS	30	25	16	5	9	13	3	65	17	38
2017	CS-02	34	8	12	7	18	22	0	53	32	14
2014	CS	20	24	15	15	7	17	2	55	27	54
2014	CS-01	36	9	9	18	18	0	9	50	40	11
2014	CS-02	10	33	5	19	10	24	0	56	38	21
2014	CS-03	33	25	25	8	0	8	0	64	9	12
2014	CS-04	10	20	30	10	0	30	0	43	14	10
2011	CS	25	24	17	11	14	7	2	54	27	58
2011	CS-02	26	24	15	5	16	10	5	59	24	20
2011	CS-03	11	24	31	14	14	6	0	37	30	16
2011	CS-04	38	24	9	18	0	11	0	70	20	10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	44	6	4	5	3	0	85	9	38
2019	CS-02	18	42	20	8	0	12	0	68	9	10
2019	CS-03	57	36	0	0	7	0	0	93	7	12
2018	CS	30	41	21	6	0	2	0	73	6	40
2018	CS-01	21	48	23	0	0	8	0	75	0	10
2018	CS-02	18	46	27	9	0	0	0	64	9	15
2017	CS	37	34	21	3	2	0	3	74	5	39
2017	CS-02	47	23	23	0	7	0	0	70	7	14
2017	CS-03	37	53	0	10	0	0	0	90	10	10
2014	CS	35	37	19	4	4	2	0	74	8	54
2014	CS-01	36	45	9	0	0	9	0	90	0	11
2014	CS-02	33	38	19	10	0	0	0	71	10	21
2014	CS-03	33	33	25	0	8	0	0	67	8	12
2014	CS-04	40	30	20	0	10	0	0	70	10	10
2011	CS	35	34	14	6	10	2	0	70	17	59
2011	CS-02	24	29	14	13	15	5	0	55	30	21
2011	CS-03	29	52	13	0	6	0	0	81	6	16
2011	CS-04	61	21	9	9	0	0	0	82	9	10
2008	CS	25	32	20	11	9	2	0	58	21	44
2008	CS-01	31	31	23	15	0	0	0	62	15	13
2008	CS-02	0	40	30	10	20	0	0	40	30	10
2008	CS-03	31	23	23	8	15	0	0	54	23	13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	26	10	17	15	2	5	56	34	38
2019	CS-02	10	40	11	12	20	0	8	54	34	10
2019	CS-03	41	16	10	18	16	0	0	57	33	12
2018	CS	17	5	23	20	25	2	7	25	50	40
2018	CS-01	13	11	29	20	10	8	10	29	36	10
2018	CS-02	11	8	27	16	38	0	0	19	54	15
2017	CS	16	10	26	13	24	3	8	30	41	39
2017	CS-02	19	13	36	16	16	0	0	32	32	14
2017	CS-03	17	10	30	0	32	0	11	30	36	10
2014	CS	11	19	22	20	22	2	4	31	45	54
2014	CS-01	27	9	18	18	18	0	9	40	40	11
2014	CS-02	10	14	19	29	24	5	0	25	55	21
2014	CS-03	8	33	33	8	17	0	0	42	25	12
2014	CS-04	0	20	20	20	30	0	10	22	56	10
2011	CS	8	11	25	16	31	2	7	21	52	59
2011	CS-02	5	5	20	9	56	5	0	10	69	21
2011	CS-03	0	28	31	18	12	0	11	31	34	16
2011	CS-04	14	0	50	28	9	0	0	14	37	10
2008	CS	7	23	18	11	32	7	2	33	48	44
2008	CS-01	15	31	8	8	31	8	0	50	42	13
2008	CS-02	10	0	30	20	30	10	0	11	56	10
2008	CS-03	0	15	23	15	38	8	0	17	58	13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	19	10	4	5	7	84	5	38
2019	CS-02	49	31	0	8	12	0	91	9	10
2019	CS-03	92	8	0	0	0	0	100	0	12

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	CS	65	8	3	2	22	97	38
2019	CS-02	49	19	0	0	32	100	10
2019	CS-03	93	0	0	0	7	100	12

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	12	5	4	3	2	10	86	9	38
2019	CS-02	49	20	0	8	12	0	12	78	22	10
2019	CS-03	85	7	8	0	0	0	0	92	0	12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	64	10	5	7	5	10	86	8	38
2019	CS-02	52	20	0	8	9	12	90	10	10
2019	CS-03	85	7	8	0	0	0	92	0	12

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	16	2	6	9	12	90	7	38
2019	CS-02	40	31	8	12	9	0	78	13	10
2019	CS-03	68	16	0	8	0	8	91	9	12

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	75	10	2	5	7	97	3	38
2019	CS-02	69	20	0	12	0	100	0	10
2019	CS-03	93	7	0	0	0	100	0	12

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	78	2	3	2	5	9	94	3	38
2019	CS-02	69	8	12	0	12	0	87	0	10
2019	CS-03	93	0	0	7	0	0	93	7	12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	CS	81	5	5	9	100	38
2019	CS-02	80	8	12	0	100	10
2019	CS-03	100	0	0	0	100	12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	39	16	0	2	3	0	81	3	37
2019	CS-02	18	51	20	0	0	12	0	78	0	10
2019	CS-03	56	25	11	0	8	0	0	81	8	11
2018	CS	38	41	13	6	3	0	0	79	9	40
2018	CS-01	21	56	23	0	0	0	0	77	0	10
2018	CS-02	32	34	19	16	0	0	0	65	16	15
2017	CS	37	35	20	3	2	0	2	74	5	39
2017	CS-02	39	40	14	0	7	0	0	79	7	14
2017	CS-03	37	30	22	10	0	0	0	68	10	10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	35	2	2	2	3	0	93	5	38
2019	CS-02	38	51	0	0	0	12	0	100	0	10
2019	CS-03	76	17	0	0	7	0	0	93	7	12
2018	CS	48	33	2	5	6	6	0	86	12	40
2018	CS-01	26	51	0	0	10	13	0	89	11	10
2018	CS-02	38	41	5	0	9	6	0	85	10	15
2017	CS	52	37	8	0	0	0	2	92	0	39
2017	CS-02	61	25	14	0	0	0	0	86	0	14
2017	CS-03	48	40	11	0	0	0	0	89	0	10
2014	CS	54	39	6	0	0	2	0	94	0	54
2014	CS-01	55	36	9	0	0	0	0	91	0	11
2014	CS-02	43	48	5	0	0	5	0	95	0	21
2014	CS-03	67	33	0	0	0	0	0	100	0	12
2014	CS-04	60	30	10	0	0	0	0	90	0	10
2011	CS	52	21	13	9	5	0	0	73	14	58
2011	CS-02	53	18	4	20	4	0	0	71	24	21
2011	CS-03	43	27	30	0	0	0	0	70	0	15
2011	CS-04	63	37	0	0	0	0	0	100	0	10

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	34	5	0	2	3	0	93	2	38
2019	CS-02	49	39	0	0	0	12	0	100	0	10
2019	CS-03	68	25	0	0	7	0	0	93	7	12
2018	CS	53	29	5	8	2	3	0	84	11	40
2018	CS-01	34	33	0	10	10	13	0	77	23	10
2018	CS-02	43	35	13	9	0	0	0	78	9	15
2017	CS	47	36	10	2	0	3	2	88	2	39
2017	CS-02	55	30	7	0	0	8	0	93	0	14
2017	CS-03	47	43	10	0	0	0	0	90	0	10
2014	CS	52	39	7	0	0	2	0	92	0	54
2014	CS-01	45	45	9	0	0	0	0	91	0	11
2014	CS-02	52	29	14	0	0	5	0	85	0	21
2014	CS-03	58	42	0	0	0	0	0	100	0	12
2014	CS-04	50	50	0	0	0	0	0	100	0	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	64	30	0	0	6	0	94	6	38
2019	CS-02	46	42	0	0	12	0	88	12	10
2019	CS-03	84	8	0	0	7	0	93	7	12
2018	CS	65	25	2	5	3	0	89	9	40
2018	CS-01	62	28	0	10	0	0	90	10	10
2018	CS-02	65	20	5	0	9	0	86	9	15
2017	CS	56	31	10	0	3	0	87	3	39
2017	CS-02	75	9	16	0	0	0	84	0	14
2017	CS-03	60	30	0	0	10	0	90	10	10
2014	CS	56	35	6	2	0	2	92	2	54
2014	CS-01	55	45	0	0	0	0	100	0	11
2014	CS-02	52	33	10	0	0	5	90	0	21
2014	CS-03	67	25	0	8	0	0	92	8	12
2014	CS-04	50	40	10	0	0	0	90	0	10
2011	CS	50	26	11	7	6	0	75	13	58
2011	CS-02	48	18	14	11	9	0	66	20	21
2011	CS-03	43	42	15	0	0	0	85	0	15
2011	CS-04	63	28	0	9	0	0	91	9	10
2008	CS	41	36	9	11	2	0	77	14	44
2008	CS-01	54	38	8	0	0	0	92	0	13
2008	CS-02	30	10	20	30	10	0	40	40	10
2008	CS-03	31	46	8	15	0	0	77	15	13

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	37	3	0	6	0	91	6	38
2019	CS-02	26	51	12	0	12	0	77	12	10
2019	CS-03	62	31	0	0	7	0	93	7	12
2018	CS	54	32	4	11	0	0	85	11	40
2018	CS-01	36	46	0	18	0	0	82	18	10
2018	CS-02	51	40	0	9	0	0	91	9	15
2017	CS	55	17	23	0	5	0	72	5	39
2017	CS-02	75	9	9	0	7	0	84	7	14
2017	CS-03	48	21	21	0	10	0	69	10	10
2014	CS	46	30	19	4	0	2	77	4	54
2014	CS-01	45	36	18	0	0	0	82	0	11
2014	CS-02	38	33	19	5	0	5	75	5	21
2014	CS-03	50	33	8	8	0	0	83	8	12
2014	CS-04	60	10	30	0	0	0	70	0	10
2011	CS	36	32	13	10	8	0	68	19	58
2011	CS-02	31	28	19	16	5	0	60	21	20
2011	CS-03	36	40	12	12	0	0	76	12	16
2011	CS-04	52	30	9	9	0	0	82	9	10

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	35	5	0	6	0	89	6	38
2019	CS-02	26	51	12	0	12	0	77	12	10
2019	CS-03	78	15	0	0	7	0	93	7	12
2018	CS	48	37	6	9	0	0	85	9	40
2018	CS-01	33	49	8	10	0	0	82	10	10
2018	CS-02	39	52	0	9	0	0	91	9	15
2017	CS	49	29	18	0	5	0	77	5	39
2017	CS-02	70	23	0	0	7	0	93	7	14
2017	CS-03	48	21	21	0	10	0	69	10	10
2014	CS	50	33	13	2	0	2	85	2	54
2014	CS-01	45	36	18	0	0	0	82	0	11
2014	CS-02	48	33	10	5	0	5	85	5	21
2014	CS-03	50	42	8	0	0	0	92	0	12
2014	CS-04	60	20	20	0	0	0	80	0	10
2011	CS	39	34	10	14	3	0	73	17	57
2011	CS-02	31	39	9	21	0	0	70	21	20
2011	CS-03	42	35	18	6	0	0	76	6	16
2011	CS-04	52	30	9	9	0	0	82	9	10
2008	CS	39	39	11	9	2	0	77	11	44
2008	CS-01	46	54	0	0	0	0	100	0	13
2008	CS-02	30	10	30	20	10	0	40	30	10
2008	CS-03	38	38	15	8	0	0	77	8	13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	24	8	0	6	0	0	87	6	38
2019	CS-02	38	31	20	0	12	0	0	69	12	10
2019	CS-03	76	16	0	0	7	0	0	93	7	12
2018	CS	59	21	15	0	3	3	0	81	3	40
2018	CS-01	59	32	10	0	0	0	0	90	0	10
2018	CS-02	57	15	19	0	9	0	0	72	9	15
2017	CS	50	23	14	4	7	0	2	74	12	39
2017	CS-02	85	8	0	0	7	0	0	93	7	14
2017	CS-03	49	20	21	0	10	0	0	69	10	10
2014	CS	43	26	13	7	7	4	0	71	15	54
2014	CS-01	36	27	18	9	0	9	0	70	10	11
2014	CS-02	38	24	14	10	10	5	0	65	20	21
2014	CS-03	50	50	0	0	0	0	0	100	0	12
2014	CS-04	50	0	20	10	20	0	0	50	30	10
2011	CS	44	21	15	10	9	2	0	66	19	58
2011	CS-02	46	14	21	10	10	0	0	60	19	20
2011	CS-03	28	28	27	18	0	0	0	56	18	16
2011	CS-04	71	9	0	9	0	11	0	90	10	10
2008	CS	32	25	20	14	5	5	0	60	19	44
2008	CS-01	46	38	15	0	0	0	0	85	0	13
2008	CS-02	20	0	20	50	10	0	0	20	60	10
2008	CS-03	23	31	31	0	8	8	0	58	8	13

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	10	47	42	38
2019	CS-02	8	21	71	10
2019	CS-03	17	57	25	12
2018	CS	14	51	35	40
2018	CS-01	0	56	44	10
2018	CS-02	15	52	33	15
2017	CS	12	57	30	39
2017	CS-02	7	80	14	14
2017	CS-03	21	68	11	10
2014	CS	26	44	30	54
2014	CS-01	36	36	27	11
2014	CS-02	24	33	43	21
2014	CS-03	8	83	8	12
2014	CS-04	40	30	30	10
2011	CS	21	46	33	60
2011	CS-02	23	39	38	21
2011	CS-03	6	46	48	17
2011	CS-04	29	63	9	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	32	13	5	3	6	79	8	38
2019	CS-02	26	43	12	8	0	12	78	9	10
2019	CS-03	62	23	15	0	0	0	85	0	12

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Positive answers (%)	Total responses
2019	CS	58	21	14	6	85	38
2019	CS-02	49	22	17	12	81	10
2019	CS-03	76	16	7	0	93	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	15	85	38
2019	CS-02	0	100	10

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	24	5	2	2	38	15	79	10	38
2019	CS-02	10	20	0	0	0	71	0	100	0	10
2019	CS-03	27	32	0	0	7	17	17	89	11	12
2018	CS	23	15	15	5	0	32	10	65	9	40
2018	CS-01	0	20	29	0	0	41	10	41	0	10
2018	CS-02	19	6	7	9	0	38	20	61	22	15
2017	CS	15	18	15	2	3	23	24	62	10	39
2017	CS-02	13	15	21	0	0	24	28	56	0	14
2017	CS-03	30	10	10	0	10	11	30	67	17	10
2014	CS	19	15	19	6	6	28	9	53	18	54
2014	CS-01	36	0	27	0	9	18	9	50	13	11
2014	CS-02	5	10	29	5	5	48	0	27	18	21
2014	CS-03	17	25	8	8	8	8	25	63	25	12
2014	CS-04	30	30	0	10	0	20	10	86	14	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	38	10	0	2	6	0	87	3	38
2019	CS-02	18	62	8	0	0	12	0	91	0	10
2019	CS-03	69	15	0	0	7	9	0	92	8	12
2018	CS	35	38	10	0	0	18	0	88	0	40
2018	CS-01	8	58	13	0	0	21	0	84	0	10
2018	CS-02	26	42	5	0	0	28	0	93	0	15
2017	CS	36	28	14	2	3	12	5	77	6	39
2017	CS-02	47	7	16	0	0	24	7	77	0	14
2017	CS-03	48	42	0	0	10	0	0	90	10	10
2014	CS	31	28	28	2	2	9	0	65	4	54
2014	CS-01	45	9	45	0	0	0	0	55	0	11
2014	CS-02	33	14	33	0	0	19	0	59	0	21
2014	CS-03	33	33	17	0	8	8	0	73	9	12
2014	CS-04	10	70	10	10	0	0	0	80	10	10
2011	CS	38	24	17	5	7	8	0	68	13	59
2011	CS-02	30	18	18	9	11	14	0	56	23	21
2011	CS-03	43	20	20	0	6	11	0	71	7	16
2011	CS-04	54	37	9	0	0	0	0	91	0	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	24	18	3	2	35	18	89	5	38
2019	CS-02	10	20	0	0	71	0	100	0	10
2019	CS-03	42	7	0	7	17	27	87	13	12
2018	CS	20	15	15	0	39	10	70	0	40
2018	CS-01	0	20	29	0	50	0	41	0	10
2018	CS-02	13	6	13	0	47	20	59	0	15
2017	CS	24	17	7	0	31	20	85	0	39
2017	CS-02	27	7	14	0	38	14	70	0	14
2017	CS-03	41	19	0	0	21	19	100	0	10
2014	CS	22	11	15	0	41	11	69	0	54
2014	CS-01	45	9	9	0	18	18	86	0	11
2014	CS-02	5	5	24	0	57	10	29	0	21
2014	CS-03	17	17	17	0	33	17	67	0	12
2014	CS-04	40	20	0	0	40	0	100	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	30	7	0	2	9	0	89	3	38
2019	CS-02	26	51	0	0	0	23	0	100	0	10
2019	CS-03	69	7	8	0	7	9	0	83	8	12
2018	CS	35	34	13	6	0	13	0	79	7	40
2018	CS-01	8	58	21	13	0	0	0	66	13	10
2018	CS-02	19	33	20	0	0	28	0	72	0	15
2017	CS	39	38	12	0	0	9	2	87	0	39
2017	CS-02	55	14	9	0	0	15	7	89	0	14
2017	CS-03	48	52	0	0	0	0	0	100	0	10
2014	CS	35	30	13	2	0	19	2	81	2	54
2014	CS-01	36	36	9	0	0	18	0	89	0	11
2014	CS-02	33	10	24	0	0	33	0	64	0	21
2014	CS-03	50	25	8	0	0	8	8	90	0	12
2014	CS-04	20	70	0	10	0	0	0	90	10	10
2011	CS	44	27	18	3	0	7	2	77	3	59
2011	CS-02	43	24	9	9	0	10	5	79	10	21
2011	CS-03	43	24	22	0	0	11	0	75	0	16
2011	CS-04	52	48	0	0	0	0	0	100	0	10

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	21	10	5	11	3	0	74	16	38
2019	CS-02	32	17	8	0	31	12	0	55	35	10
2019	CS-03	42	27	16	8	7	0	0	69	15	12
2018	CS	40	22	13	8	10	0	7	67	19	40
2018	CS-01	18	18	10	10	32	0	13	41	48	10
2018	CS-02	40	7	20	14	7	0	11	53	24	15
2017	CS	32	31	10	16	3	2	6	69	20	39
2017	CS-02	36	12	21	16	9	0	7	51	26	14
2017	CS-03	49	22	10	19	0	0	0	71	19	10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	31	34	7	5	3	0	53	13	38
2019	CS-02	29	31	20	8	0	12	0	68	9	10
2019	CS-03	20	42	31	0	8	0	0	62	8	12
2018	CS	26	39	12	11	11	0	2	66	22	40
2018	CS-01	33	20	29	10	8	0	0	53	18	10
2018	CS-02	25	42	0	15	12	0	6	71	29	15
2017	CS	16	31	31	16	6	0	0	47	22	39
2017	CS-02	7	34	29	21	9	0	0	41	30	14
2017	CS-03	20	20	38	11	11	0	0	40	22	10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	34	12	5	6	3	0	77	11	38
2019	CS-02	48	20	0	8	12	12	0	78	22	10
2019	CS-03	42	43	7	8	0	0	0	85	8	12
2018	CS	38	31	6	15	5	0	6	73	21	40
2018	CS-01	31	30	8	8	10	0	13	70	20	10
2018	CS-02	46	20	0	20	7	0	6	71	29	15
2017	CS	27	32	17	16	0	0	8	64	17	39
2017	CS-02	19	36	19	18	0	0	8	60	19	14
2017	CS-03	37	21	21	21	0	0	0	58	21	10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	35	12	8	10	3	0	70	19	38
2019	CS-02	18	50	9	0	12	12	0	77	13	10
2019	CS-03	42	36	14	8	0	0	0	78	8	12
2018	CS	28	29	15	11	15	0	2	58	27	40
2018	CS-01	20	33	21	0	26	0	0	53	26	10
2018	CS-02	26	35	6	22	5	0	6	64	29	15
2017	CS	8	42	28	9	8	0	5	52	18	39
2017	CS-02	7	47	21	9	9	0	8	58	19	14
2017	CS-03	11	48	30	0	11	0	0	58	11	10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	18	13	2	5	3	2	79	8	38
2019	CS-02	49	39	0	0	0	12	0	100	0	10
2019	CS-03	77	8	7	8	0	0	0	85	8	12
2018	CS	61	22	6	7	2	0	2	85	9	40
2018	CS-01	33	46	8	13	0	0	0	79	13	10
2018	CS-02	73	6	5	9	0	0	6	85	10	15
2017	CS	50	25	10	0	0	0	15	88	0	39
2017	CS-02	61	22	9	0	0	0	8	90	0	14
2017	CS-03	58	10	11	0	0	0	21	85	0	10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	16	12	7	7	3	0	73	15	38
2019	CS-02	52	29	0	8	0	12	0	91	9	10
2019	CS-03	78	7	7	0	8	0	0	85	8	12
2018	CS	42	30	13	6	7	0	2	73	14	40
2018	CS-01	18	27	42	0	13	0	0	45	13	10
2018	CS-02	38	34	7	9	5	0	6	78	15	15
2017	CS	40	22	22	13	3	0	0	62	16	39
2017	CS-02	38	30	9	14	9	0	0	68	23	14
2017	CS-03	37	10	32	21	0	0	0	47	21	10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	45	7	7	3	3	0	82	10	38
2019	CS-02	10	50	9	8	12	12	0	68	22	10
2019	CS-03	42	58	0	0	0	0	0	100	0	12
2018	CS	49	29	12	5	3	0	3	80	8	40
2018	CS-01	37	18	23	10	0	0	13	63	11	10
2018	CS-02	46	32	9	6	7	0	0	78	13	15
2017	CS	38	32	16	11	0	0	3	72	11	39
2017	CS-02	45	31	0	16	0	0	8	83	17	14
2017	CS-03	37	32	11	20	0	0	0	70	20	10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	37	21	13	0	3	0	66	13	38
2019	CS-02	20	28	20	20	0	12	0	55	22	10
2019	CS-03	41	36	23	0	0	0	0	77	0	12
2018	CS	23	45	14	15	0	0	2	70	16	40
2018	CS-01	27	55	18	0	0	0	0	82	0	10
2018	CS-02	12	41	13	27	0	0	6	57	29	15
2017	CS	23	26	28	17	2	0	3	51	20	39
2017	CS-02	26	29	13	18	7	0	8	60	27	14
2017	CS-03	28	10	30	32	0	0	0	37	32	10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	31	13	4	0	6	0	81	5	38
2019	CS-02	40	29	0	8	0	23	0	89	11	10
2019	CS-03	50	42	8	0	0	0	0	92	0	12
2018	CS	49	35	10	6	0	0	0	84	6	40
2018	CS-01	37	63	0	0	0	0	0	100	0	10
2018	CS-02	47	25	13	15	0	0	0	72	15	15
2017	CS	25	37	25	8	2	0	3	63	11	39
2017	CS-02	32	28	25	0	7	0	8	66	7	14
2017	CS-03	27	31	21	21	0	0	0	58	21	10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	24	5	4	2	6	88	7	38
2019	CS-02	72	8	0	8	0	12	91	9	10
2019	CS-03	69	31	0	0	0	0	100	0	12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	29	12	0	2	3	0	85	2	38
2019	CS-02	40	37	12	0	0	12	0	87	0	10
2019	CS-03	58	23	19	0	0	0	0	81	0	12
2018	CS	42	30	7	16	2	0	2	74	19	40
2018	CS-01	29	37	21	13	0	0	0	66	13	10
2018	CS-02	45	34	5	9	0	0	6	85	10	15
2017	CS	25	38	22	8	3	0	3	66	12	39
2017	CS-02	25	50	9	9	0	0	8	81	10	14
2017	CS-03	37	31	10	11	11	0	0	68	22	10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	81	9	5	2	0	3	0	92	2	37
2019	CS-03	100	0	0	0	0	0	0	100	0	12
2018	CS	76	17	0	2	2	0	2	96	4	39
2018	CS-01	64	36	0	0	0	0	0	100	0	10
2018	CS-02	82	6	0	0	5	0	6	94	6	15
2017	CS	64	20	13	0	0	0	3	87	0	39
2017	CS-02	63	7	23	0	0	0	8	75	0	14
2017	CS-03	79	21	0	0	0	0	0	100	0	10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	78	14	3	0	3	2	97	0	38
2019	CS-02	80	8	0	0	12	0	100	0	10
2019	CS-03	83	17	0	0	0	0	100	0	12
2018	CS	78	9	3	3	0	7	94	3	40
2018	CS-01	50	18	0	13	0	20	84	16	10
2018	CS-02	75	11	7	0	0	6	92	0	15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	85	3	2	5	0	3	3	93	5	38
2019	CS-02	88	0	0	0	0	12	0	100	0	10
2019	CS-03	86	0	7	7	0	0	0	86	7	12
2018	CS	74	8	6	0	0	0	12	93	0	40
2018	CS-01	67	0	0	0	0	0	33	100	0	10
2018	CS-02	71	13	9	0	0	0	6	90	0	15
2017	CS	76	12	4	2	3	0	2	90	5	39
2017	CS-02	93	0	0	0	0	0	7	100	0	14
2017	CS-03	80	10	0	0	10	0	0	90	10	10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	64	12	13	0	8	3	78	8	37
2019	CS-02	58	11	0	0	20	12	78	22	10
2019	CS-03	67	17	16	0	0	0	84	0	12
2018	CS	75	17	6	0	3	0	92	3	40
2018	CS-01	90	10	0	0	0	0	100	0	10
2018	CS-02	59	25	9	0	7	0	84	7	15
2017	CS	49	38	6	4	0	2	90	4	39
2017	CS-02	56	28	9	0	0	7	90	0	14
2017	CS-03	48	42	10	0	0	0	90	0	10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	67	12	8	3	5	3	2	84	8	38
2019	CS-02	63	8	0	0	8	12	9	90	10	10
2019	CS-03	67	17	9	0	7	0	0	83	7	12
2018	CS	72	18	4	3	0	0	2	92	3	40
2018	CS-01	89	11	0	0	0	0	0	100	0	10
2018	CS-02	59	14	11	9	0	0	6	78	10	15
2017	CS	67	16	5	7	3	2	0	85	10	39
2017	CS-02	77	17	0	0	0	7	0	100	0	14
2017	CS-03	58	21	0	11	10	0	0	79	21	10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	7	2	5	3	3	28	85	12	38
2019	CS-02	43	0	0	0	12	12	34	79	21	10
2019	CS-03	69	7	7	0	0	0	17	92	0	12
2018	CS	51	11	0	0	0	0	38	100	0	38
2018	CS-02	49	0	0	0	0	0	51	100	0	14
2017	CS	43	23	7	3	0	0	24	87	3	39
2017	CS-02	61	17	0	0	0	0	23	100	0	14
2017	CS-03	47	32	0	0	0	0	21	100	0	10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	90	5	2	0	3	0	98	0	38
2019	CS-02	80	0	8	0	12	0	91	0	10
2019	CS-03	100	0	0	0	0	0	100	0	12
2018	CS	76	14	4	0	0	6	95	0	40
2018	CS-01	63	28	10	0	0	0	90	0	10
2018	CS-02	73	6	5	0	0	15	94	0	15
2017	CS	63	17	5	6	3	6	88	7	39
2017	CS-02	68	9	0	7	9	8	92	8	14
2017	CS-03	58	21	10	0	0	11	89	0	10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	75	19	0	0	2	3	0	98	2	38
2019	CS-02	80	8	0	0	0	12	0	100	0	10
2019	CS-03	85	15	0	0	0	0	0	100	0	12
2018	CS	83	9	0	2	3	3	0	95	5	40
2018	CS-01	59	8	0	10	11	13	0	76	24	10
2018	CS-02	81	19	0	0	0	0	0	100	0	15
2017	CS	61	23	8	6	0	0	2	86	6	39
2017	CS-02	68	17	0	9	0	0	7	90	10	14
2017	CS-03	68	11	21	0	0	0	0	79	0	10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	13	7	5	3	3	0	85	8	38
2019	CS-02	51	20	18	0	0	12	0	80	0	10
2019	CS-03	93	0	0	7	0	0	0	93	7	12
2018	CS	52	28	6	2	10	0	2	82	13	40
2018	CS-01	16	38	23	0	24	0	0	54	24	10
2018	CS-02	47	36	0	6	5	0	6	88	12	15
2017	CS	56	24	15	3	2	0	0	80	5	39
2017	CS-02	42	44	5	9	0	0	0	86	9	14
2017	CS-03	72	21	7	0	0	0	0	93	0	10

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	45	17	10	3	3	0	69	13	38
2019	CS-02	18	43	17	0	12	12	0	68	13	10
2019	CS-03	36	41	8	15	0	0	0	77	15	12
2018	CS	28	41	19	11	0	0	2	70	11	40
2018	CS-01	18	33	41	8	0	0	0	51	8	10
2018	CS-02	19	54	9	12	0	0	5	78	13	15
2017	CS	18	31	38	10	3	0	0	49	13	39
2017	CS-02	29	34	22	16	0	0	0	63	16	14
2017	CS-03	20	27	32	11	10	0	0	47	21	10

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	15	30	33	11	3	0	46	23	38
2019	CS-02	0	12	45	32	0	12	0	36	13	10
2019	CS-03	8	0	32	33	28	0	0	61	8	12
2018	CS	7	20	30	31	12	0	0	43	27	39
2018	CS-02	5	14	36	40	5	0	0	45	19	15
2017	CS	3	14	50	17	11	3	3	30	18	39
2017	CS-02	0	9	59	11	7	8	7	20	10	14
2017	CS-03	11	21	17	42	10	0	0	51	32	10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	48	32	9	2	0	6	2	88	3	38
2019	CS-02	48	29	12	0	0	12	0	87	0	10
2019	CS-03	48	25	9	7	0	10	0	82	8	12
2018	CS	43	31	14	0	3	8	2	81	3	40
2018	CS-01	23	29	16	0	13	10	10	64	16	10
2018	CS-02	32	35	19	0	0	14	0	78	0	15
2017	CS	39	35	13	3	0	10	0	82	3	39
2017	CS-02	39	39	0	0	0	22	0	100	0	14
2017	CS-03	37	40	11	11	0	0	0	77	11	10

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	34	7	9	2	3	81	11	38
2019	CS-02	18	51	8	12	0	12	78	13	10
2019	CS-03	69	7	8	9	7	0	76	17	12
2018	CS	38	40	9	5	3	6	82	8	40
2018	CS-01	23	48	8	8	13	0	71	21	10
2018	CS-02	38	41	5	0	0	16	94	0	15
2017	CS	31	38	22	2	3	4	72	5	39
2017	CS-02	48	29	16	0	0	7	83	0	14
2017	CS-03	37	21	32	0	10	0	58	10	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	15	85	38
2019	CS-02	8	92	10
2019	CS-03	24	76	12
2017	CS-03	0	100	10
2014	CS	15	85	54
2014	CS-03	0	100	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	33	14	2	8	6	0	39	61	38
2019	CS-02	9	32	20	0	28	12	0	10	90	10
2019	CS-03	30	52	8	0	0	10	0	33	67	12
2018	CS	62	21	7	2	8	0	0	62	38	40
2018	CS-01	63	18	0	8	11	0	0	63	37	10
2018	CS-02	49	18	19	0	14	0	0	49	51	15
2017	CS	48	26	11	2	5	4	2	52	48	39
2017	CS-02	47	35	18	0	0	0	0	47	53	14
2017	CS-03	61	10	10	10	10	0	0	61	39	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	67	33	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	58	42	21
2018	CS	49	51	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	41	4	9	0	4	86	10	20
2018	CS	39	44	7	0	5	5	87	5	16
2017	CS	46	38	5	0	0	11	94	0	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	22	21	8	14	4	16	46	28	20
2018	CS	7	26	0	14	25	0	28	47	53	16
2017	CS	5	11	13	6	36	7	22	23	59	17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	20	7	9	8	3	8	74	18	37
2019	CS-02	10	22	8	12	20	12	17	45	44	10
2019	CS-03	30	45	8	17	0	0	0	74	17	11
2018	CS	53	20	7	8	5	0	8	79	14	40
2018	CS-01	59	20	0	0	0	0	21	100	0	10
2018	CS-02	29	34	9	14	7	0	8	68	22	15

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Micro-organizations combined by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?