2019 Public Service Employee Survey Results for Micro-organizations combined by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 30 3 5 2 0 0 89 7 839
2019 Part-time 68 22 7 3 0 0 0 90 3 32
2017 Full-time 49 39 3 6 3 0 0 88 9 832
2017 Part-time 59 35 0 6 0 0 0 94 6 32
2014 Full-time 52 37 3 5 2 0 0 89 7 1027
2014 Part-time 41 38 2 9 0 0 10 88 10 58
2011 Full-time 49 40 3 7 2 0 0 89 8 943
2011 Part-time 45 40 5 7 2 0 0 85 9 55
2008 Full-time 49 39 3 6 2 0 0 89 8 675
2008 Part-time 56 33 11 0 0 0 0 89 0 18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 73 17 4 4 1 0 1 91 5 834
2019 Part-time 75 9 4 0 9 3 0 86 10 32
2017 Full-time 68 18 4 7 2 0 1 87 9 831
2017 Part-time 76 17 3 4 0 0 0 94 4 32
2014 Full-time 68 18 4 6 3 0 1 86 9 1026
2014 Part-time 64 22 0 2 0 0 12 98 2 58
2011 Full-time 62 21 5 6 3 0 1 85 10 942
2011 Part-time 53 24 4 0 4 0 15 91 4 55
2008 Full-time 59 22 6 9 3 0 1 82 12 676
2008 Part-time 33 44 11 11 0 0 0 78 11 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 63 24 3 7 3 0 0 87 10 838
2019 Part-time 61 23 7 6 0 0 3 87 6 32
2017 Full-time 58 27 4 7 4 0 0 85 11 830
2017 Part-time 70 11 6 10 3 0 0 81 13 32
2014 Full-time 58 23 5 8 6 0 0 82 13 1026
2014 Part-time 40 36 5 0 5 0 14 88 6 58
2011 Full-time 52 30 6 7 5 0 0 83 11 938
2011 Part-time 48 30 5 9 3 0 4 81 13 55

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 33 9 8 3 0 1 80 12 838
2019 Part-time 39 28 13 9 0 0 10 75 10 32
2017 Full-time 40 36 8 8 6 1 1 77 14 830
2017 Part-time 50 23 9 12 4 0 3 75 16 32
2014 Full-time 45 30 9 9 5 0 1 76 14 1027
2014 Part-time 31 31 9 10 7 0 12 71 20 58
2011 Full-time 33 37 12 9 6 1 2 72 16 941
2011 Part-time 41 34 7 4 6 0 8 81 11 55
2008 Full-time 35 37 13 8 5 1 2 74 14 676
2008 Part-time 28 28 11 17 11 0 6 59 29 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 64 25 5 5 1 0 0 89 6 834
2019 Part-time 66 19 7 6 0 0 3 87 6 32
2017 Full-time 56 31 7 4 2 0 0 87 6 831
2017 Part-time 75 22 3 0 0 0 0 97 0 32
2014 Full-time 58 29 7 4 1 0 0 88 6 1026
2014 Part-time 55 24 3 3 2 0 12 90 6 58

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 63 23 5 6 3 0 0 86 9 839
2019 Part-time 81 9 6 3 0 0 0 91 3 32
2017 Full-time 54 29 6 6 4 0 0 84 10 832
2017 Part-time 76 15 4 3 3 0 0 91 5 32
2014 Full-time 50 30 8 6 5 0 0 80 11 1026
2014 Part-time 53 19 5 9 2 0 12 82 12 58
2011 Full-time 46 30 9 9 5 0 2 77 14 942
2011 Part-time 44 30 9 9 3 2 2 77 13 55

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 32 9 4 3 0 0 84 7 838
2019 Part-time 61 36 3 0 0 0 0 97 0 32
2017 Full-time 44 40 7 6 3 0 0 84 9 831
2017 Part-time 52 42 3 4 0 0 0 94 4 32
2014 Full-time 43 37 10 8 3 0 0 79 11 1027
2014 Part-time 33 38 16 7 5 0 2 72 12 58
2011 Full-time 39 37 11 8 5 0 0 76 13 939
2011 Part-time 42 38 7 10 4 0 0 79 14 55
2008 Full-time 40 38 12 6 4 0 0 78 10 672
2008 Part-time 33 44 11 11 0 0 0 78 11 18

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 33 10 9 4 0 0 77 13 840
2019 Part-time 52 33 7 3 0 0 6 90 3 32
2017 Full-time 34 37 12 9 8 0 0 71 17 831
2017 Part-time 66 24 7 0 3 0 0 91 3 32
2014 Full-time 34 34 11 13 8 0 0 68 21 1027
2014 Part-time 36 24 14 7 7 0 12 69 16 58
2011 Full-time 29 37 13 11 10 0 0 66 21 942
2011 Part-time 36 33 14 6 11 0 0 69 17 55

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 39 9 8 3 0 0 80 11 834
2019 Part-time 57 27 6 10 0 0 0 84 10 32
2017 Full-time 35 40 10 10 6 0 0 75 15 831
2017 Part-time 63 32 3 0 3 0 0 95 3 32

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 63 28 5 3 1 0 0 91 4 836
2019 Part-time 68 24 7 0 0 0 0 93 0 32
2017 Full-time 54 34 5 3 3 0 0 88 7 829
2017 Part-time 71 26 0 3 0 0 0 97 3 32
2014 Full-time 58 31 6 3 2 0 0 89 5 1025
2014 Part-time 45 41 5 5 0 0 3 89 5 58
2011 Full-time 51 33 7 5 2 1 0 86 7 942
2011 Part-time 51 34 9 6 0 0 0 85 6 55
2008 Full-time 54 36 7 1 2 0 0 90 3 676
2008 Part-time 50 39 0 11 0 0 0 89 11 18

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 30 9 9 5 0 0 78 14 840
2019 Part-time 59 31 3 7 0 0 0 90 7 32
2017 Full-time 38 34 11 9 7 1 0 73 16 832
2017 Part-time 69 21 7 0 3 0 0 91 3 32

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 64 25 8 1 2 0 0 89 3 835
2019 Part-time 77 16 4 0 0 3 0 96 0 31
2017 Full-time 59 31 7 2 1 0 0 90 3 829
2017 Part-time 61 35 4 0 0 0 0 96 0 32
2014 Full-time 68 22 6 2 1 0 0 91 3 1027
2014 Part-time 53 31 10 2 2 0 2 86 4 58
2011 Full-time 62 27 7 2 1 0 0 89 3 942
2011 Part-time 62 25 9 4 0 0 0 87 4 55

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 31 9 7 5 0 0 80 11 840
2019 Part-time 64 17 13 6 0 0 0 81 6 32
2017 Full-time 42 35 8 10 5 0 0 77 15 829
2017 Part-time 56 28 13 3 0 0 0 85 3 32
2014 Full-time 36 38 9 10 7 0 0 74 17 1027
2014 Part-time 38 34 5 9 9 0 5 76 18 58
2011 Full-time 37 35 11 9 7 0 0 73 16 940
2011 Part-time 28 26 13 17 15 0 2 55 33 54

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 28 10 7 4 0 0 80 10 839
2019 Part-time 55 33 12 0 0 0 0 88 0 32
2017 Full-time 42 35 9 8 5 0 0 77 14 827
2017 Part-time 62 31 4 0 3 0 0 93 3 32
2014 Full-time 40 35 12 8 5 0 0 75 13 1026
2014 Part-time 38 28 9 9 5 0 12 75 16 58

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 33 8 6 3 0 0 83 9 835
2019 Part-time 66 24 6 3 0 0 0 90 3 31
2017 Full-time 43 34 12 6 5 0 0 77 12 829
2017 Part-time 63 25 3 6 3 0 0 88 9 32
2014 Full-time 41 34 10 9 5 0 0 76 14 1027
2014 Part-time 41 33 3 5 5 0 12 84 12 58
2011 Full-time 40 38 10 7 4 0 1 79 11 941
2011 Part-time 33 45 7 7 6 0 2 79 14 55

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 29 9 4 2 0 0 85 6 839
2019 Part-time 77 10 13 0 0 0 0 87 0 32
2017 Full-time 48 35 9 5 2 0 0 83 8 828
2017 Part-time 59 35 3 4 0 0 0 93 4 32
2014 Full-time 50 32 9 6 3 0 0 82 9 1026
2014 Part-time 41 41 9 2 5 0 2 84 7 58
2011 Full-time 45 39 7 6 3 0 0 84 9 941
2011 Part-time 51 31 9 6 4 0 0 82 9 55
2008 Full-time 44 38 11 5 2 0 0 82 8 676
2008 Part-time 44 33 22 0 0 0 0 78 0 18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 32 17 7 3 0 0 73 10 838
2019 Part-time 76 12 6 3 0 0 3 90 3 32
2017 Full-time 37 35 15 8 3 0 2 73 11 832
2017 Part-time 37 34 14 2 3 0 9 79 6 32
2014 Full-time 39 33 14 7 4 0 1 74 12 1027
2014 Part-time 50 29 3 2 2 0 14 92 4 58
2011 Full-time 35 36 15 8 5 0 1 72 13 939
2011 Part-time 55 27 5 4 2 0 7 88 6 55
2008 Full-time 33 35 18 9 5 0 1 68 14 676
2008 Part-time 39 39 22 0 0 0 0 78 0 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 17 33 26 18 1 1 44 23 836
2019 Part-time 3 10 41 24 19 0 3 44 13 31
2017 Full-time 9 18 37 20 12 1 3 34 28 829
2017 Part-time 7 7 36 22 25 3 0 48 15 32
2014 Full-time 8 22 32 21 14 0 3 37 31 1026
2014 Part-time 5 11 25 19 19 4 18 49 20 57
2011 Full-time 9 23 35 19 10 0 3 30 34 937
2011 Part-time 10 8 25 35 17 0 5 55 19 54
2008 Full-time 11 22 32 22 10 1 2 33 34 676
2008 Part-time 6 28 22 33 11 0 0 44 33 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 13 26 27 24 2 1 53 20 836
2019 Part-time 7 7 22 23 38 0 3 63 14 31
2017 Full-time 7 16 25 23 22 2 5 48 25 827
2017 Part-time 0 10 33 21 28 5 2 53 11 32
2014 Full-time 7 14 25 25 24 1 3 51 22 1024
2014 Part-time 7 16 2 25 26 5 19 67 30 57
2011 Full-time 11 16 24 25 19 2 4 46 28 937
2011 Part-time 13 3 36 22 16 3 5 42 18 55
2008 Full-time 10 13 27 23 19 2 5 46 25 674
2008 Part-time 6 17 11 39 28 0 0 67 22 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 8 10 25 27 27 1 2 55 19 839
2019 Part-time 3 7 27 18 38 3 3 60 11 30
2017 Full-time 10 13 24 24 22 2 5 49 25 829
2017 Part-time 7 9 21 30 27 3 4 61 17 32
2014 Full-time 8 12 26 25 24 1 4 51 21 1025
2014 Part-time 9 18 16 23 18 4 14 49 32 57
2011 Full-time 12 17 26 22 18 1 4 42 31 937
2011 Part-time 10 11 21 21 22 5 9 51 25 55
2008 Full-time 11 14 25 24 21 1 4 47 26 673
2008 Part-time 6 12 24 47 12 0 0 59 18 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 4 6 24 34 31 0 1 66 10 835
2019 Part-time 0 6 20 23 48 0 3 73 6 31
2017 Full-time 5 12 28 29 22 1 3 53 18 829
2017 Part-time 0 12 26 30 29 3 0 61 13 31
2014 Full-time 4 13 27 32 22 0 3 56 17 1022
2014 Part-time 2 5 14 35 26 2 16 74 9 57
2011 Full-time 6 13 29 30 18 1 3 50 20 938
2011 Part-time 6 2 20 25 33 5 9 67 9 55
2008 Full-time 7 13 31 26 20 1 3 48 21 675
2008 Part-time 6 11 33 28 22 0 0 50 17 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 8 15 25 24 25 1 2 51 24 838
2019 Part-time 0 0 27 23 43 0 7 71 0 30
2017 Full-time 11 18 26 21 18 2 4 41 32 828
2017 Part-time 13 7 22 32 22 3 0 56 21 32
2014 Full-time 13 19 25 17 20 1 4 40 34 1024
2014 Part-time 2 11 23 23 21 4 18 56 16 57
2011 Full-time 17 20 24 20 14 1 4 35 39 939
2011 Part-time 8 11 14 33 22 2 11 62 22 55
2008 Full-time 11 19 26 20 17 1 6 39 33 671
2008 Part-time 11 11 17 28 22 6 6 56 25 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 15 27 25 23 3 2 50 22 834
2019 Part-time 0 3 17 33 37 7 4 78 4 30
2017 Full-time 7 14 26 24 21 3 5 49 23 830
2017 Part-time 4 13 34 8 28 3 10 41 20 31
2014 Full-time 5 13 23 28 24 2 4 56 19 1023
2014 Part-time 2 9 16 18 30 5 20 64 14 56
2011 Full-time 12 16 25 24 17 2 5 44 29 932
2011 Part-time 16 14 14 18 17 10 9 44 38 55
2008 Full-time 10 19 28 23 13 3 5 39 31 675
2008 Part-time 11 11 17 22 11 22 6 46 31 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 7 10 26 28 24 2 2 54 18 839
2019 Part-time 3 0 29 18 43 6 0 65 3 32
2017 Full-time 8 11 29 25 20 3 4 49 20 829
2017 Part-time 11 5 26 18 31 3 6 54 18 32
2014 Full-time 8 15 28 24 20 1 3 47 24 1019
2014 Part-time 5 16 21 14 26 4 14 49 26 57

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 5 13 26 29 25 0 1 55 19 836
2019 Part-time 3 0 27 19 51 0 0 70 3 31
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 75 12 5 4 2 0 2 89 6 840
2019 Part-time 63 12 9 6 6 0 4 78 13 32
2017 Full-time 69 18 3 5 2 0 2 89 8 830
2017 Part-time 80 5 3 4 0 0 9 93 4 32
2014 Full-time 72 16 4 4 2 0 2 90 6 1026
2014 Part-time 70 14 2 2 2 0 11 94 4 57
2011 Full-time 70 19 3 4 2 0 1 90 6 937
2011 Part-time 68 13 9 6 2 0 2 83 8 55
2008 Full-time 64 19 5 5 3 0 3 86 9 677
2008 Part-time 67 22 0 0 6 0 6 94 6 18

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 26 15 8 6 6 3 69 15 840
2019 Part-time 46 22 16 7 7 0 3 70 14 32
2017 Full-time 32 27 15 8 8 6 4 66 17 832
2017 Part-time 50 28 9 0 3 3 8 87 3 32
2014 Full-time 32 27 13 11 9 4 4 65 21 1027
2014 Part-time 30 28 7 4 7 7 18 77 14 57

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 23 6 8 4 1 0 81 13 842
2019 Part-time 62 19 16 0 0 0 3 84 0 32
2017 Full-time 50 27 8 8 6 1 0 77 14 831
2017 Part-time 67 21 9 0 3 0 0 88 3 32
2014 Full-time 47 27 9 9 7 0 0 74 16 1027
2014 Part-time 44 23 7 7 4 4 12 79 13 57

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 61 25 6 6 2 0 0 86 8 841
2019 Part-time 74 20 3 3 0 0 0 94 3 32
2017 Full-time 52 34 5 6 3 0 0 86 9 830
2017 Part-time 73 17 8 0 3 0 0 89 3 32
2014 Full-time 48 34 7 7 4 0 0 82 10 1027
2014 Part-time 53 19 7 9 0 2 11 82 10 57

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 30 7 5 2 1 0 86 7 840
2019 Part-time 78 16 3 3 0 0 0 94 3 32
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 22 10 3 2 1 5 84 5 840
2019 Part-time 67 12 9 0 0 0 12 89 0 32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 28 9 6 5 0 2 80 11 836
2019 Part-time 69 12 9 3 3 0 3 84 6 32
2017 Full-time 43 32 10 8 5 0 1 77 13 831
2017 Part-time 64 21 3 8 0 0 4 89 8 32
2014 Full-time 43 33 11 7 5 0 2 77 12 1026
2014 Part-time 40 35 7 7 2 0 9 83 10 57
2011 Full-time 37 34 11 10 6 0 2 72 16 942
2011 Part-time 45 33 9 9 2 0 2 79 11 55
2008 Full-time 34 33 12 10 8 1 2 69 18 676
2008 Part-time 28 44 11 6 11 0 0 72 17 18

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 23 9 3 3 2 2 84 7 839
2019 Part-time 85 6 9 0 0 0 0 91 0 32
2017 Full-time 49 27 10 5 5 2 2 80 10 831
2017 Part-time 65 27 0 3 0 0 6 97 3 32
2014 Full-time 51 27 10 5 4 1 2 80 9 1024
2014 Part-time 51 25 7 4 4 2 9 84 8 57
2011 Full-time 41 30 12 8 6 2 2 74 14 942
2011 Part-time 58 22 7 4 6 2 2 82 10 55
2008 Full-time 41 29 12 6 7 3 2 73 14 676
2008 Part-time 50 28 6 6 6 6 0 82 12 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 26 8 6 3 1 2 82 10 836
2019 Part-time 62 20 9 9 0 0 0 82 9 32
2017 Full-time 46 33 9 6 5 1 1 80 11 829
2017 Part-time 62 27 0 0 3 0 7 97 3 32
2014 Full-time 46 30 10 8 4 0 1 77 12 1027
2014 Part-time 44 35 7 4 2 0 9 87 6 57
2011 Full-time 40 33 9 9 7 1 1 74 16 938
2011 Part-time 53 25 9 8 2 2 2 81 10 55
2008 Full-time 37 33 11 8 8 1 2 73 16 676
2008 Part-time 33 44 0 6 17 0 0 78 22 18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 83 7 2 2 2 0 4 93 4 839
2019 Part-time 87 3 6 0 0 0 4 93 0 32
2017 Full-time 81 11 3 2 1 0 3 94 3 830
2017 Part-time 77 13 3 0 0 0 7 97 0 32
2014 Full-time 82 9 2 3 1 0 2 94 4 1026
2014 Part-time 72 12 4 0 0 0 12 96 0 57
2011 Full-time 80 11 2 2 2 0 2 94 4 938
2011 Part-time 72 17 4 0 3 0 4 92 4 55
2008 Full-time 75 11 3 5 1 0 3 90 7 675
2008 Part-time 94 6 0 0 0 0 0 100 0 18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 17 4 3 3 1 5 90 5 841
2019 Part-time 82 9 3 0 3 0 3 94 3 32
2017 Full-time 60 23 5 4 4 1 4 87 8 828
2017 Part-time 80 11 3 0 0 0 6 97 0 32
2014 Full-time 54 19 6 5 6 3 6 81 12 1026
2014 Part-time 65 19 0 2 2 2 11 96 4 57
2011 Full-time 42 25 8 8 9 2 6 73 18 939
2011 Part-time 49 23 10 3 6 2 7 78 10 55

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 70 16 7 2 3 1 2 88 5 838
2019 Part-time 82 14 3 0 0 0 0 97 0 32
2017 Full-time 60 24 7 4 3 1 1 85 7 830
2017 Part-time 70 24 0 0 3 0 4 97 3 32

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 22 7 6 4 0 2 83 10 842
2019 Part-time 75 18 3 0 3 0 0 94 3 32
2017 Full-time 54 25 8 7 4 0 1 80 11 829
2017 Part-time 74 13 7 0 3 0 4 90 3 32
2014 Full-time 54 25 9 6 5 0 1 80 10 1025
2014 Part-time 56 18 12 4 2 0 9 81 6 57
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 30 9 6 5 3 0 79 11 838
2019 Part-time 54 23 10 6 7 0 0 77 13 32
2017 Full-time 36 31 13 9 8 3 0 70 17 832
2017 Part-time 58 32 4 3 0 4 0 93 3 32
2014 Full-time 37 32 12 8 7 3 0 72 16 1025
2014 Part-time 46 25 9 9 4 9 0 77 13 57
2011 Full-time 30 30 15 11 9 4 0 63 21 935
2011 Part-time 36 24 14 7 11 5 2 65 20 55

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 31 9 7 6 1 0 78 13 836
2019 Part-time 53 24 12 7 3 0 0 78 10 32
2017 Full-time 36 29 14 11 8 2 0 67 19 829
2017 Part-time 54 33 7 7 0 0 0 87 7 32
2014 Full-time 36 31 13 10 8 1 0 68 19 1025
2014 Part-time 46 27 9 9 2 5 2 79 12 56
2011 Full-time 29 30 16 11 12 2 1 60 24 936
2011 Part-time 31 33 14 2 17 2 2 66 19 55
2008 Full-time 32 28 16 9 11 2 1 62 21 675
2008 Part-time 29 29 12 12 6 12 0 67 20 17

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 32 11 11 6 4 0 71 18 836
2019 Part-time 48 24 15 7 0 6 0 76 7 32
2017 Full-time 28 31 15 13 9 3 0 62 23 831
2017 Part-time 56 18 13 0 3 9 0 82 3 31
2014 Full-time 28 32 16 13 8 3 0 62 22 1026
2014 Part-time 35 33 11 5 7 7 2 75 13 57
2011 Full-time 21 34 18 13 10 4 0 57 24 939
2011 Part-time 24 31 17 9 13 4 2 58 24 55
2008 Full-time 23 34 17 12 9 4 1 60 22 677
2008 Part-time 28 28 11 11 6 17 0 67 20 18

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 35 12 12 6 2 0 69 19 838
2019 Part-time 57 19 7 7 3 7 0 81 11 31
2017 Full-time 27 34 12 15 9 2 0 62 25 831
2017 Part-time 46 37 4 8 3 3 0 85 11 32
2014 Full-time 28 31 14 15 10 1 0 61 25 1027
2014 Part-time 26 32 19 5 7 7 4 65 14 57
2011 Full-time 21 34 13 18 13 2 0 55 31 940
2011 Part-time 21 31 17 11 10 9 2 58 23 55
2008 Full-time 23 36 13 16 10 1 0 61 26 676
2008 Part-time 33 28 17 11 6 6 0 65 18 18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 20 9 4 4 3 3 83 8 840
2019 Part-time 57 16 9 0 0 6 11 89 0 32
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 41 8 7 3 1 0 81 11 839
2019 Part-time 60 26 11 0 3 0 0 86 3 31
2017 Full-time 36 38 11 9 5 1 0 75 14 832
2017 Part-time 55 40 0 0 3 2 0 97 3 32
2014 Full-time 39 38 12 7 4 0 0 78 11 1027
2014 Part-time 44 39 7 5 2 4 0 85 7 57
2011 Full-time 33 36 13 10 6 1 0 70 16 939
2011 Part-time 32 33 13 13 6 2 2 67 20 54

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 37 12 14 7 3 0 66 21 836
2019 Part-time 37 36 13 11 3 0 0 73 14 31

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 29 9 7 5 3 1 79 12 838
2019 Part-time 66 9 3 15 0 3 4 80 17 32
2017 Full-time 42 31 12 9 4 2 1 75 13 831
2017 Part-time 50 37 3 0 0 4 6 97 0 32
2014 Full-time 46 31 9 7 5 1 0 78 12 1027
2014 Part-time 46 19 11 4 4 4 14 79 9 57
2011 Full-time 41 30 10 7 7 4 1 74 15 938
2011 Part-time 37 21 16 12 8 3 4 62 21 55
2008 Full-time 38 32 10 9 6 4 1 74 15 677
2008 Part-time 44 28 11 11 6 0 0 72 17 18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 33 13 6 4 1 0 76 11 839
2019 Part-time 58 16 13 3 7 3 0 76 11 31

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 21 16 9 10 12 3 60 22 835
2019 Part-time 55 14 6 6 3 6 10 82 11 32
2017 Full-time 23 20 17 12 13 12 4 50 30 831
2017 Part-time 38 8 17 3 4 10 21 66 9 32
2014 Full-time 22 17 17 13 13 11 7 48 32 1027
2014 Part-time 25 21 12 7 7 12 16 63 20 57
2011 Full-time 18 20 17 13 13 13 5 47 31 937
2011 Part-time 24 17 22 15 11 7 5 46 30 55

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 30 13 8 6 3 0 72 15 840
2019 Part-time 46 16 22 0 0 10 7 74 0 32
2017 Full-time 36 31 12 10 6 4 0 71 17 830
2017 Part-time 45 29 5 2 7 6 6 84 10 32
2014 Full-time 37 30 12 11 7 3 0 69 19 1024
2014 Part-time 35 23 9 9 5 14 5 72 17 57
2011 Full-time 28 30 13 11 12 3 1 61 25 941
2011 Part-time 22 23 15 11 20 2 6 49 34 55
2008 Full-time 31 35 15 9 8 1 1 68 17 677
2008 Part-time 28 39 6 6 11 11 0 75 19 18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 25 15 15 16 2 6 50 34 840
2019 Part-time 37 10 10 12 0 3 28 68 18 32
2017 Full-time 19 20 12 17 21 4 6 44 43 828
2017 Part-time 21 15 13 11 6 2 31 54 26 32
2014 Full-time 16 19 13 17 24 2 9 39 46 1027
2014 Part-time 21 11 11 14 14 9 21 45 40 57
2011 Full-time 10 17 15 20 29 2 8 29 54 943
2011 Part-time 20 17 12 16 19 0 15 44 41 55
2008 Full-time 11 21 15 18 27 2 6 35 49 672
2008 Part-time 6 17 39 6 17 11 6 27 27 18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 61 19 9 4 3 1 3 83 7 840
2019 Part-time 68 13 9 0 0 3 6 90 0 32

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 8 4 3 3 2 13 88 7 839
2019 Part-time 40 12 3 0 3 9 32 90 5 32

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 18 9 5 3 1 4 82 8 840
2019 Part-time 58 13 6 0 3 3 17 89 4 32

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 18 10 6 3 2 5 79 10 840
2019 Part-time 55 16 3 0 3 3 20 92 4 32

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 62 12 6 5 6 3 6 81 12 837
2019 Part-time 58 10 3 3 3 3 19 88 9 32

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 72 11 6 3 2 1 5 89 5 840
2019 Part-time 58 13 3 3 0 3 20 92 4 32

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 78 8 4 1 2 3 4 92 4 840
2019 Part-time 81 7 0 0 0 0 13 100 0 32

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 84 5 1 0 1 1 7 97 2 837
2019 Part-time 72 4 0 0 0 0 24 100 0 30

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 38 13 7 2 2 1 78 9 839
2019 Part-time 39 39 9 7 0 6 0 83 7 32
2017 Full-time 32 37 15 9 4 2 1 72 13 828
2017 Part-time 50 38 8 3 0 2 0 89 3 32

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 31 8 5 3 1 0 83 8 838
2019 Part-time 62 23 15 0 0 0 0 85 0 32
2017 Full-time 48 35 9 4 3 1 0 84 7 827
2017 Part-time 68 29 0 3 0 0 0 97 3 32
2014 Full-time 47 33 10 6 3 1 0 81 9 1026
2014 Part-time 51 30 7 2 2 5 4 88 4 57
2011 Full-time 39 36 13 6 4 2 0 77 10 938
2011 Part-time 45 24 9 5 9 5 2 75 16 55

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 27 11 3 2 3 0 84 5 837
2019 Part-time 69 22 6 3 0 0 0 91 3 32
2017 Full-time 46 31 13 5 2 3 1 80 7 830
2017 Part-time 58 29 10 3 0 0 0 87 3 32
2014 Full-time 47 31 11 4 2 4 1 82 7 1027
2014 Part-time 44 30 4 5 2 9 7 88 8 57

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 64 25 5 3 3 0 0 90 5 840
2019 Part-time 81 19 0 0 0 0 0 100 0 32
2017 Full-time 55 32 7 4 3 0 0 87 7 827
2017 Part-time 78 19 0 3 0 0 0 97 3 32
2014 Full-time 56 30 7 4 3 0 0 86 7 1027
2014 Part-time 65 28 4 0 4 0 0 93 4 57
2011 Full-time 47 32 10 5 5 0 0 80 10 939
2011 Part-time 54 24 8 8 4 0 2 80 12 54
2008 Full-time 45 34 10 6 5 0 0 79 11 675
2008 Part-time 50 39 6 0 6 0 0 89 6 18

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 27 8 5 5 0 0 83 9 840
2019 Part-time 78 15 4 3 0 0 0 93 3 32
2017 Full-time 46 27 14 7 6 1 0 73 13 829
2017 Part-time 64 19 11 4 3 0 0 83 7 32
2014 Full-time 42 29 15 8 6 1 0 71 14 1026
2014 Part-time 47 28 11 11 4 0 0 75 14 57
2011 Full-time 34 30 16 9 10 1 0 65 19 940
2011 Part-time 42 21 14 5 14 2 2 66 19 55

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 29 8 6 4 0 0 83 10 834
2019 Part-time 75 15 10 0 0 0 0 90 0 32
2017 Full-time 46 30 13 7 4 0 0 76 12 828
2017 Part-time 71 19 3 4 3 0 0 91 7 32
2014 Full-time 42 30 12 10 5 0 0 73 15 1026
2014 Part-time 47 32 7 11 4 0 0 79 14 57
2011 Full-time 34 34 14 10 8 0 0 68 19 937
2011 Part-time 42 21 17 8 10 0 2 65 18 55
2008 Full-time 38 33 13 10 5 0 0 72 15 676
2008 Part-time 33 39 22 0 6 0 0 72 6 18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 23 12 9 7 2 1 71 16 841
2019 Part-time 62 6 16 9 0 0 7 73 10 32
2017 Full-time 41 21 17 10 8 3 0 64 19 829
2017 Part-time 70 5 10 0 13 0 2 77 13 32
2014 Full-time 40 19 16 12 10 3 1 61 23 1026
2014 Part-time 40 21 7 5 9 4 14 74 17 57
2011 Full-time 33 24 15 12 12 4 1 60 24 940
2011 Part-time 34 14 23 10 11 4 4 52 23 54
2008 Full-time 32 23 17 13 11 4 1 57 25 676
2008 Part-time 39 28 11 17 6 0 0 67 22 18
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 25 39 35 842
2019 Part-time 41 38 22 32
2017 Full-time 28 37 35 830
2017 Part-time 38 31 31 32
2014 Full-time 31 36 33 1027
2014 Part-time 49 19 32 57
2011 Full-time 34 35 31 943
2011 Part-time 36 43 21 55

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Full-time 15 12 50 4 8 11 213
2019 Part-time 38 0 7 0 48 8 13
2017 Full-time 12 12 55 5 11 6 237
2017 Part-time 26 0 8 10 47 8 12
2014 Full-time 16 9 57 7 9999 11 314
2014 Part-time 32 7 29 11 9999 21 28
2011 Full-time 17 9 61 5 9999 8 319
2011 Part-time 32 5 12 30 9999 21 19
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 36 8 6 2 1 7 83 8 836
2019 Part-time 46 22 10 0 3 3 16 84 4 32

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 19 8 1 1 5 8 88 3 837
2019 Part-time 65 9 6 0 0 6 13 92 0 32
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 14 15 5 5 26 10 61 15 842
2019 Part-time 34 7 9 3 3 32 12 73 11 32
2017 Full-time 20 14 17 7 6 26 11 53 21 831
2017 Part-time 36 9 11 10 0 23 12 68 16 32
2014 Full-time 20 14 16 8 6 27 9 53 22 1026
2014 Part-time 23 7 4 4 5 37 21 71 21 57

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 26 12 5 4 8 1 78 9 842
2019 Part-time 59 6 13 3 0 15 3 80 4 32
2017 Full-time 35 23 18 6 6 11 1 66 14 831
2017 Part-time 62 15 7 4 3 5 4 84 7 32
2014 Full-time 33 26 18 7 5 11 1 67 13 1026
2014 Part-time 35 18 2 4 5 26 11 83 14 57
2011 Full-time 33 31 17 6 5 7 1 70 11 938
2011 Part-time 40 21 21 4 6 6 2 66 10 54
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 837
2019 Part-time 0 100 32

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 42 58 50

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 80 20 50

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 50

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 50

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 37 63 49

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 28 72 49

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 23 77 49

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 30 70 49

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 26 74 49

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 49

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 49

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 49

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 49

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 49

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 49

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 41 59 49

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 49

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 49

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 47 53 49

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 11 15 3 4 31 10 63 11 841
2019 Part-time 31 3 19 0 0 29 18 65 0 32
2017 Full-time 20 13 16 2 3 34 12 61 10 832
2017 Part-time 27 9 14 4 0 29 18 67 7 32
2014 Full-time 20 13 17 2 3 33 12 60 10 1025
2014 Part-time 16 11 2 2 2 47 21 83 11 57

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 23 14 3 3 11 1 78 6 840
2019 Part-time 58 6 13 7 0 13 3 77 8 31
2017 Full-time 36 25 15 3 3 15 3 74 7 828
2017 Part-time 51 26 3 4 0 10 6 92 4 32
2014 Full-time 36 25 16 3 3 14 2 74 7 1024
2014 Part-time 33 23 5 0 2 32 5 89 3 57
2011 Full-time 39 30 14 4 2 9 0 77 7 941
2011 Part-time 39 25 19 9 0 6 2 70 10 55
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 27 15 11 11 0 1 62 23 840
2019 Part-time 41 25 12 9 10 3 0 68 19 32
2017 Full-time 31 26 16 11 12 1 3 59 24 829
2017 Part-time 25 20 26 14 11 0 4 47 26 32

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 31 25 11 7 0 0 57 18 837
2019 Part-time 66 25 9 0 0 0 0 91 0 32
2017 Full-time 18 30 27 13 10 0 1 49 23 830
2017 Part-time 31 28 21 9 6 0 4 62 16 32

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 27 17 7 4 1 1 72 11 833
2019 Part-time 79 12 6 3 0 0 0 91 3 32
2017 Full-time 30 32 21 9 6 0 2 64 15 830
2017 Part-time 48 18 23 8 3 0 0 66 11 32

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 26 20 14 9 1 1 56 24 837
2019 Part-time 54 19 17 6 3 0 0 74 10 31
2017 Full-time 23 23 23 16 13 1 2 47 29 827
2017 Part-time 40 18 10 21 4 3 4 63 26 32

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 23 10 4 2 0 3 84 6 834
2019 Part-time 82 15 0 0 0 0 3 100 0 32
2017 Full-time 48 22 11 6 5 1 7 76 11 827
2017 Part-time 59 13 13 0 0 0 15 85 0 32

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 24 18 7 6 0 0 69 13 839
2019 Part-time 72 19 7 3 0 0 0 90 3 32
2017 Full-time 37 29 19 9 5 0 0 67 14 825
2017 Part-time 39 34 14 10 3 0 0 73 12 32

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 32 14 6 4 0 1 76 10 839
2019 Part-time 62 32 6 0 0 0 0 94 0 32
2017 Full-time 37 31 18 8 4 0 1 69 13 827
2017 Part-time 47 35 2 7 3 2 4 87 10 32

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 33 17 9 4 0 0 70 13 837
2019 Part-time 62 29 3 3 3 0 0 91 6 32
2017 Full-time 31 30 21 11 6 0 1 62 17 828
2017 Part-time 46 26 10 9 5 0 4 75 15 32

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 29 13 9 4 1 1 73 14 838
2019 Part-time 58 20 12 3 6 0 0 78 9 32
2017 Full-time 36 31 17 9 7 0 1 67 16 826
2017 Part-time 53 23 14 8 3 0 0 75 11 32

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 23 10 6 4 1 1 79 11 839
2019 Part-time 85 12 3 0 0 0 0 97 0 32

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 28 15 5 3 0 0 78 7 835
2019 Part-time 75 22 3 0 0 0 0 97 0 31
2017 Full-time 39 34 15 7 3 1 1 74 11 825
2017 Part-time 45 35 13 4 2 0 0 81 6 32

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 17 9 3 3 0 1 86 5 835
2019 Part-time 76 15 3 0 0 0 6 97 0 32
2017 Full-time 66 19 8 4 2 0 1 86 6 830
2017 Part-time 71 19 0 3 7 0 0 90 10 32

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 81 8 3 1 1 1 5 94 2 830
2019 Part-time 88 6 0 0 0 0 6 100 0 32
2017 Full-time 72 11 7 4 3 0 3 86 6 828
2017 Part-time 83 14 3 0 0 0 0 97 0 32

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 78 8 5 3 3 1 2 89 6 841
2019 Part-time 85 9 3 3 0 0 0 93 3 32
2017 Full-time 57 27 7 4 2 0 2 86 6 829
2017 Part-time 67 33 0 0 0 0 0 100 0 32

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 25 9 3 2 0 1 85 5 836
2019 Part-time 81 9 3 3 3 0 0 90 7 32
2017 Full-time 58 19 9 6 4 0 3 80 11 828
2017 Part-time 80 15 5 0 0 0 0 95 0 32

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 65 16 7 5 5 0 1 83 10 838
2019 Part-time 85 9 3 0 3 0 0 93 3 32
2017 Full-time 57 13 5 1 1 0 23 92 2 829
2017 Part-time 77 0 0 0 0 0 23 100 0 32

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 13 5 2 1 0 22 90 3 840
2019 Part-time 76 3 0 0 0 0 20 100 0 31
2017 Full-time 68 17 6 2 1 0 5 91 2 827
2017 Part-time 77 12 4 4 0 0 4 92 4 32

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 71 17 5 1 1 0 4 92 2 837
2019 Part-time 94 3 0 0 0 0 3 100 0 31
2017 Full-time 70 14 4 4 3 1 5 89 7 832
2017 Part-time 62 9 3 11 7 0 9 77 20 32

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 76 12 4 3 3 1 2 90 6 841
2019 Part-time 73 12 6 6 3 0 0 85 9 32
2017 Full-time 53 28 11 4 1 0 3 84 5 829
2017 Part-time 51 32 4 9 0 4 0 87 9 32

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 23 11 4 2 0 1 83 6 839
2019 Part-time 72 22 3 3 0 0 0 94 3 32

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 37 29 9 4 0 0 58 13 841
2019 Part-time 57 34 9 0 0 0 0 91 0 32
2017 Full-time 15 33 34 12 5 0 0 48 17 832
2017 Part-time 33 30 18 14 2 0 3 65 17 32

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 7 15 34 28 16 0 0 44 22 837
2019 Part-time 0 17 16 23 44 0 0 67 17 31
2017 Full-time 6 17 39 24 12 0 1 37 24 829
2017 Part-time 0 2 39 35 23 0 0 58 2 32

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 34 12 5 2 2 0 81 7 839
2019 Part-time 56 22 13 3 3 3 0 80 7 32
2017 Full-time 32 38 13 8 5 4 0 73 13 830
2017 Part-time 47 28 12 7 4 2 0 76 11 32

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 34 13 7 5 1 0 75 12 839
2019 Part-time 52 28 4 9 0 6 0 86 10 32
2017 Full-time 28 38 15 9 8 2 0 67 18 830
2017 Part-time 44 24 6 14 7 5 0 71 22 32
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 15 85 840
2019 Part-time 12 88 32
2017 Full-time 17 83 832
2017 Part-time 27 73 31
2014 Full-time 16 84 1026
2014 Part-time 18 82 57
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 35 18 9 8 2 1 27 73 840
2019 Part-time 28 34 31 0 3 0 3 29 71 31
2017 Full-time 33 28 17 8 10 2 2 34 66 832
2017 Part-time 16 17 24 31 12 0 0 16 84 31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 63 37 586
2019 Part-time 75 25 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 50 50 576
2019 Part-time 64 36 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 25 13 12 8 0 7 65 21 576
2019 Part-time 37 15 27 10 11 0 0 52 21 19
2017 Full-time 31 26 11 13 11 1 8 62 26 522
2017 Part-time 51 23 12 7 3 0 4 77 10 27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 17 15 16 21 3 19 34 47 579
2019 Part-time 36 10 11 10 15 0 18 56 31 19
2017 Full-time 5 11 12 14 35 4 19 21 63 521
2017 Part-time 23 14 20 8 21 3 10 43 34 27

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 17 13 8 8 1 7 68 17 827
2019 Part-time 68 7 4 0 0 3 18 95 0 29
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