2019 Public Service Employee Survey Results for Micro-organizations combined by Question 90. Are you currently a shift worker?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	74	15	4	7	0	0	89	7	27
2019	Non-shift worker	59	30	4	5	2	0	89	7	843
2017	Shift worker	50	47	0	2	0	0	98	2	41
2017	Non-shift worker	49	38	3	6	3	0	88	9	820
2014	Shift worker	66	25	7	0	2	0	91	2	44
2014	Non-shift worker	51	38	3	6	2	0	89	8	1038
2011	Shift worker	46	45	3	4	2	0	90	7	93
2011	Non-shift worker	48	40	3	7	2	0	88	9	901
2008	Shift worker	58	25	8	0	4	4	87	4	24
2008	Non-shift worker	49	40	3	6	2	0	89	8	668

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	75	11	10	4	0	0	0	86	4	27
2019	Non-shift worker	73	16	4	4	2	0	1	91	5	838
2017	Shift worker	64	21	8	8	0	0	0	85	8	41
2017	Non-shift worker	69	17	4	7	2	0	1	87	9	819
2014	Shift worker	80	9	2	7	2	0	0	89	9	44
2014	Non-shift worker	67	18	4	6	3	0	2	87	9	1037
2011	Shift worker	58	21	3	5	4	0	9	87	10	93
2011	Non-shift worker	62	22	5	6	3	0	1	85	10	900
2008	Shift worker	29	29	21	13	4	4	0	61	17	24
2008	Non-shift worker	60	23	5	9	3	0	1	83	12	669

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	84	12	0	4	0	0	96	4	27
2019	Non-shift worker	63	24	3	7	3	0	87	10	842
2017	Shift worker	53	33	0	14	0	0	86	14	41
2017	Non-shift worker	59	26	4	7	4	0	85	11	818
2014	Shift worker	59	23	7	7	2	2	84	9	44
2014	Non-shift worker	57	24	5	7	6	1	82	13	1037
2011	Shift worker	48	30	8	7	6	1	79	13	93
2011	Non-shift worker	52	31	6	7	4	1	83	11	896

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	36	12	0	7	0	0	81	7	26
2019	Non-shift worker	45	33	9	8	3	0	1	80	11	843
2018	Shift worker	24	58	6	3	5	0	4	85	9	32
2018	Non-shift worker	37	41	9	8	4	0	2	80	12	863
2017	Shift worker	33	48	12	7	0	0	0	81	7	41
2017	Non-shift worker	41	35	8	8	7	1	1	77	15	818
2014	Shift worker	50	27	11	7	5	0	0	77	11	44
2014	Non-shift worker	44	31	9	10	5	0	1	76	15	1038
2011	Shift worker	31	36	9	13	8	0	3	69	22	93
2011	Non-shift worker	33	37	12	9	6	1	3	73	15	899
2008	Shift worker	17	33	25	13	8	4	0	52	22	24
2008	Non-shift worker	36	36	12	8	5	0	2	74	14	669

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	64	24	8	4	0	0	88	4	27
2019	Non-shift worker	64	25	5	5	1	0	89	6	838
2017	Shift worker	57	35	5	3	0	0	92	3	40
2017	Non-shift worker	57	30	7	4	2	0	87	6	820
2014	Shift worker	59	27	9	5	0	0	86	5	44
2014	Non-shift worker	58	29	6	4	2	1	88	6	1037

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	63	10	23	3	0	0	0	74	3	27
2019	Non-shift worker	63	23	5	6	3	0	0	87	8	842
2018	Shift worker	60	21	9	0	3	0	7	87	3	32
2018	Non-shift worker	56	28	6	5	4	0	0	85	9	862
2017	Shift worker	59	27	9	3	2	0	0	86	5	41
2017	Non-shift worker	54	29	6	6	4	0	0	84	10	820
2014	Shift worker	64	23	9	5	0	0	0	86	5	44
2014	Non-shift worker	50	30	8	6	5	0	1	80	12	1037
2011	Shift worker	36	34	7	13	8	1	1	71	22	93
2011	Non-shift worker	46	30	9	9	4	0	2	77	13	900

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	56	31	10	4	0	0	86	4	27
2019	Non-shift worker	52	32	9	4	3	0	84	7	842
2018	Shift worker	41	39	15	3	3	0	80	5	32
2018	Non-shift worker	46	38	8	6	2	0	84	8	855
2017	Shift worker	36	49	13	2	0	0	85	2	41
2017	Non-shift worker	45	39	7	6	3	0	84	9	819
2014	Shift worker	48	32	20	0	0	0	80	0	44
2014	Non-shift worker	42	37	9	8	3	0	79	12	1038
2011	Shift worker	33	38	12	9	8	0	71	17	93
2011	Non-shift worker	39	37	11	8	5	0	77	12	897
2008	Shift worker	42	8	17	8	21	4	52	30	24
2008	Non-shift worker	40	39	12	6	3	0	79	9	665

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	44	42	11	4	0	0	0	86	4	27
2019	Non-shift worker	43	33	10	9	4	0	1	77	13	844
2018	Shift worker	63	22	9	3	3	0	0	85	6	32
2018	Non-shift worker	38	34	13	8	6	1	0	72	15	857
2017	Shift worker	43	37	17	3	0	0	0	80	3	41
2017	Non-shift worker	35	36	12	9	8	0	0	71	17	819
2014	Shift worker	45	30	11	7	7	0	0	75	14	44
2014	Non-shift worker	34	34	11	13	8	0	1	68	21	1038
2011	Shift worker	23	33	16	11	16	0	1	57	27	93
2011	Non-shift worker	30	37	13	11	9	0	0	67	20	900

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	33	24	3	0	0	73	3	27
2019	Non-shift worker	42	39	8	8	3	0	81	11	838
2018	Shift worker	37	43	9	6	5	0	80	11	32
2018	Non-shift worker	36	41	10	7	5	0	77	12	859
2017	Shift worker	30	52	11	6	0	2	83	6	41
2017	Non-shift worker	36	39	9	10	6	0	75	15	819

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	55	39	3	4	0	0	93	4	27
2019	Non-shift worker	63	27	5	3	1	0	91	4	840
2018	Shift worker	62	27	5	3	0	3	92	3	32
2018	Non-shift worker	61	31	4	2	1	0	93	3	860
2017	Shift worker	41	52	4	0	3	0	94	3	41
2017	Non-shift worker	55	33	5	3	3	0	88	7	817
2014	Shift worker	66	32	2	0	0	0	98	0	44
2014	Non-shift worker	57	31	6	3	2	0	88	6	1036
2011	Shift worker	46	39	5	7	1	2	87	8	93
2011	Non-shift worker	51	33	8	4	2	0	85	7	900
2008	Shift worker	33	38	8	4	13	4	74	17	24
2008	Non-shift worker	54	36	6	1	2	0	90	3	669

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	54	29	4	7	4	4	86	11	27
2019	Non-shift worker	47	30	9	9	4	0	78	13	844
2018	Shift worker	46	35	13	0	5	0	82	5	32
2018	Non-shift worker	42	34	10	9	4	0	77	14	860
2017	Shift worker	39	47	6	8	0	0	86	8	41
2017	Non-shift worker	39	33	11	9	7	1	73	16	820

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	71	22	3	4	0	93	4	27
2019	Non-shift worker	64	25	8	1	2	89	3	838
2018	Shift worker	42	41	11	3	3	83	5	32
2018	Non-shift worker	60	30	8	2	0	90	2	853
2017	Shift worker	54	34	12	0	0	88	0	41
2017	Non-shift worker	60	31	7	2	1	90	3	817
2014	Shift worker	80	16	5	0	0	95	0	44
2014	Non-shift worker	67	23	7	2	1	90	3	1038
2011	Shift worker	53	31	10	5	1	84	6	93
2011	Non-shift worker	62	27	7	2	1	90	3	900

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	41	22	20	11	7	0	0	63	18	27
2019	Non-shift worker	49	31	9	7	4	0	0	80	11	844
2018	Shift worker	31	35	19	12	0	3	0	68	12	32
2018	Non-shift worker	43	36	9	7	5	0	0	79	12	858
2017	Shift worker	41	38	11	10	0	0	0	79	10	41
2017	Non-shift worker	42	35	8	9	6	0	0	77	15	817
2014	Shift worker	50	25	14	7	2	0	2	77	9	44
2014	Non-shift worker	35	38	9	10	7	0	1	74	17	1038
2011	Shift worker	21	31	19	13	14	0	1	53	28	92
2011	Non-shift worker	38	35	10	9	6	0	0	74	15	899

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	30	23	7	0	0	70	7	27
2019	Non-shift worker	52	28	10	7	4	0	80	10	843
2018	Shift worker	43	31	21	3	3	0	74	6	32
2018	Non-shift worker	43	33	13	7	3	0	77	10	853
2017	Shift worker	36	44	12	8	0	0	80	8	41
2017	Non-shift worker	43	34	9	8	6	0	78	14	815
2014	Shift worker	57	23	14	7	0	0	80	7	44
2014	Non-shift worker	39	35	11	8	5	1	75	14	1037

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	36	17	0	0	0	0	83	0	27
2019	Non-shift worker	50	33	8	6	2	0	0	83	9	838
2018	Shift worker	38	37	20	0	5	0	0	75	5	32
2018	Non-shift worker	43	33	13	7	4	0	1	76	11	854
2017	Shift worker	44	40	13	3	0	0	0	85	3	41
2017	Non-shift worker	43	33	11	6	6	0	0	77	12	817
2014	Shift worker	52	25	16	5	2	0	0	77	7	44
2014	Non-shift worker	41	35	10	9	5	0	1	76	14	1038
2011	Shift worker	32	38	17	9	4	1	0	70	13	93
2011	Non-shift worker	40	38	10	7	4	0	1	79	11	899

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	73	17	10	0	0	0	90	0	27
2019	Non-shift worker	55	29	9	4	2	0	85	6	843
2018	Shift worker	47	45	3	0	5	0	92	5	32
2018	Non-shift worker	52	32	9	5	2	0	84	7	859
2017	Shift worker	46	45	4	5	0	0	91	5	41
2017	Non-shift worker	49	34	9	5	2	0	83	8	817
2014	Shift worker	61	30	7	2	0	0	91	2	44
2014	Non-shift worker	49	32	9	6	3	0	82	9	1037
2011	Shift worker	43	35	9	9	3	0	79	12	93
2011	Non-shift worker	45	39	7	6	3	0	84	9	899
2008	Shift worker	42	13	17	13	13	4	57	26	24
2008	Non-shift worker	44	38	11	5	2	0	82	7	669

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	55	30	4	11	0	0	0	85	11	26
2019	Non-shift worker	41	32	17	7	3	0	0	73	10	843
2018	Shift worker	60	34	3	3	0	0	0	94	3	32
2018	Non-shift worker	39	31	16	8	4	0	0	71	13	862
2017	Shift worker	48	33	17	0	0	0	2	83	0	41
2017	Non-shift worker	36	35	15	8	3	0	2	73	12	820
2014	Shift worker	59	23	7	7	5	0	0	82	11	44
2014	Non-shift worker	39	34	14	7	4	0	2	74	11	1038
2011	Shift worker	44	38	12	1	1	0	3	85	2	93
2011	Non-shift worker	35	35	15	8	5	0	1	72	14	897
2008	Shift worker	38	29	21	4	4	4	0	70	9	24
2008	Non-shift worker	33	35	18	9	5	0	1	69	14	669

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	3	13	27	41	10	0	5	54	17	27
2019	Non-shift worker	6	17	34	25	18	1	1	43	23	839
2018	Shift worker	9	20	11	38	13	3	6	56	32	32
2018	Non-shift worker	9	19	31	24	15	1	2	40	29	862
2017	Shift worker	5	14	46	19	13	0	3	33	20	41
2017	Non-shift worker	9	18	36	20	13	1	3	34	28	817
2014	Shift worker	18	16	34	16	11	0	5	29	36	44
2014	Non-shift worker	7	22	31	21	15	1	3	38	30	1037
2011	Shift worker	16	21	26	27	7	1	2	35	38	91
2011	Non-shift worker	9	22	35	20	10	0	4	31	33	896
2008	Shift worker	17	13	25	25	13	4	4	41	32	24
2008	Non-shift worker	11	22	32	23	10	1	2	33	34	669

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	4	7	32	34	17	0	7	54	11	27
2019	Non-shift worker	7	13	25	27	25	2	1	54	20	839
2018	Shift worker	5	11	35	20	20	3	6	44	18	32
2018	Non-shift worker	10	15	26	26	20	1	2	48	25	857
2017	Shift worker	3	17	29	22	18	2	9	44	23	41
2017	Non-shift worker	7	16	25	23	22	3	4	48	25	816
2014	Shift worker	5	14	16	32	23	5	7	62	21	44
2014	Non-shift worker	7	14	25	25	24	2	3	52	22	1035
2011	Shift worker	15	11	29	17	22	3	3	41	28	92
2011	Non-shift worker	11	16	24	26	18	2	4	46	28	896
2008	Shift worker	21	21	8	8	21	8	13	37	53	24
2008	Non-shift worker	9	13	27	24	20	2	4	47	24	667

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	3	10	30	34	15	0	9	53	14	27
2019	Non-shift worker	8	10	25	27	28	1	1	56	19	841
2018	Shift worker	8	6	26	24	31	0	6	58	15	32
2018	Non-shift worker	10	12	27	27	22	1	1	50	23	855
2017	Shift worker	7	13	20	34	16	6	4	56	22	41
2017	Non-shift worker	10	13	24	24	23	2	5	49	25	817
2014	Shift worker	16	9	20	23	25	0	7	51	27	44
2014	Non-shift worker	8	13	26	25	23	1	4	51	22	1036
2011	Shift worker	10	18	24	16	17	6	9	38	33	91
2011	Non-shift worker	12	16	26	23	18	1	4	43	30	897
2008	Shift worker	26	4	22	17	17	9	4	40	35	23
2008	Non-shift worker	10	14	25	24	21	1	4	48	26	666

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	0	0	15	52	25	0	9	84	0	27
2019	Non-shift worker	4	6	24	33	32	0	1	65	10	838
2018	Shift worker	3	9	16	36	27	0	9	69	12	32
2018	Non-shift worker	5	11	26	32	24	1	1	57	17	855
2017	Shift worker	0	7	43	24	22	0	4	48	7	41
2017	Non-shift worker	5	12	27	29	22	1	3	54	18	816
2014	Shift worker	2	11	20	27	34	0	5	64	14	44
2014	Non-shift worker	4	12	26	32	22	0	3	56	17	1033
2011	Shift worker	8	14	21	28	19	3	8	52	24	92
2011	Non-shift worker	6	12	29	30	19	1	3	51	19	897
2008	Shift worker	17	8	25	8	25	8	8	40	30	24
2008	Non-shift worker	7	13	31	26	20	0	2	48	20	668

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	0	11	28	26	32	0	4	60	11	26
2019	Non-shift worker	8	15	25	24	25	1	2	51	23	841
2018	Shift worker	3	17	9	33	36	0	3	70	20	32
2018	Non-shift worker	9	18	27	23	19	1	3	43	28	857
2017	Shift worker	5	23	13	20	30	3	7	55	31	41
2017	Non-shift worker	12	18	26	21	18	2	4	41	31	816
2014	Shift worker	9	18	18	25	25	0	5	52	29	44
2014	Non-shift worker	13	19	25	17	20	1	4	40	34	1035
2011	Shift worker	10	14	24	25	19	3	6	47	26	92
2011	Non-shift worker	18	20	24	20	14	1	4	35	40	898
2008	Shift worker	13	17	0	13	35	4	17	61	39	23
2008	Non-shift worker	11	19	27	20	16	1	6	39	32	665

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	7	9	24	25	22	4	9	54	18	27
2019	Non-shift worker	5	15	26	25	23	3	2	51	21	836
2018	Shift worker	5	11	24	22	28	3	6	55	18	32
2018	Non-shift worker	9	14	26	25	21	2	3	48	24	855
2017	Shift worker	7	21	25	15	22	0	11	41	31	41
2017	Non-shift worker	7	14	26	24	21	3	5	49	23	817
2014	Shift worker	7	9	16	34	30	0	5	67	17	44
2014	Non-shift worker	5	13	23	27	24	2	5	56	19	1033
2011	Shift worker	16	11	16	23	25	7	2	53	30	90
2011	Non-shift worker	12	16	25	24	16	2	6	43	30	893
2008	Shift worker	17	8	21	17	13	17	8	39	33	24
2008	Non-shift worker	10	19	28	23	13	3	5	39	31	668

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	7	7	26	22	26	4	9	55	15	27
2019	Non-shift worker	7	10	27	28	25	2	2	55	18	843
2018	Shift worker	6	6	31	18	30	3	6	53	13	32
2018	Non-shift worker	8	14	27	28	20	2	2	50	22	855
2017	Shift worker	8	2	37	20	20	0	12	46	11	41
2017	Non-shift worker	8	11	28	26	20	3	4	49	20	817
2014	Shift worker	5	16	30	20	25	0	5	48	21	44
2014	Non-shift worker	8	15	28	24	20	2	3	47	24	1030

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	4	8	7	51	25	0	5	81	12	27
2019	Non-shift worker	5	13	27	28	26	0	1	54	19	839

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	84	4	9	4	0	0	0	87	4	27
2019	Non-shift worker	74	13	5	4	2	0	2	89	6	845
2017	Shift worker	57	29	6	4	0	0	4	89	5	41
2017	Non-shift worker	70	17	3	5	2	0	2	89	8	818
2014	Shift worker	73	11	5	9	2	0	0	84	11	44
2014	Non-shift worker	72	16	3	4	2	0	2	90	6	1037
2011	Shift worker	66	20	9	1	3	0	1	87	4	93
2011	Non-shift worker	70	18	3	5	2	0	2	90	6	895
2008	Shift worker	38	25	4	8	17	4	4	68	27	24
2008	Non-shift worker	65	19	5	5	3	0	3	87	8	670

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	36	19	23	4	0	3	15	67	5	27
2019	Non-shift worker	37	26	14	8	6	6	3	69	15	844
2018	Shift worker	30	36	6	6	3	14	6	82	10	32
2018	Non-shift worker	28	28	18	11	6	7	4	62	18	858
2017	Shift worker	39	37	6	7	3	0	9	83	10	41
2017	Non-shift worker	32	27	16	7	8	6	4	66	17	820
2014	Shift worker	43	16	14	11	7	0	9	65	20	44
2014	Non-shift worker	32	28	13	10	9	4	5	65	21	1038

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	57	24	7	8	0	4	0	84	8	27
2019	Non-shift worker	57	23	7	8	4	0	0	81	12	846
2018	Shift worker	64	25	6	3	3	0	0	89	6	32
2018	Non-shift worker	48	29	8	10	4	1	0	78	14	857
2017	Shift worker	58	30	5	0	5	3	0	90	5	41
2017	Non-shift worker	50	26	8	8	6	0	0	77	15	819
2014	Shift worker	55	20	9	7	7	0	2	77	14	44
2014	Non-shift worker	47	27	9	9	7	0	1	74	16	1038

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	28	11	7	0	0	81	7	27
2019	Non-shift worker	61	25	6	6	2	0	86	8	845
2018	Shift worker	64	23	6	3	3	0	88	6	31
2018	Non-shift worker	51	33	6	7	2	0	85	10	852
2017	Shift worker	64	30	2	5	0	0	93	5	41
2017	Non-shift worker	52	34	5	6	3	0	86	9	818
2014	Shift worker	64	23	11	0	2	0	86	2	44
2014	Non-shift worker	48	33	7	7	3	1	82	11	1038

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	57	33	10	0	0	0	90	0	27
2019	Non-shift worker	55	30	7	5	2	1	86	7	844
2018	Shift worker	47	37	9	3	3	0	85	6	32
2018	Non-shift worker	48	36	9	4	2	1	85	6	858

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	50	25	11	7	0	0	8	82	7	27
2019	Non-shift worker	58	21	10	3	2	1	5	84	5	843

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	42	36	15	3	4	0	0	78	7	26
2019	Non-shift worker	52	27	8	6	5	0	2	81	11	840
2018	Shift worker	49	35	6	3	0	3	4	90	3	32
2018	Non-shift worker	47	31	9	7	4	0	2	80	11	854
2017	Shift worker	40	40	8	9	0	0	3	82	10	41
2017	Non-shift worker	44	32	10	8	5	0	1	77	13	819
2014	Shift worker	52	30	11	5	2	0	0	82	7	44
2014	Non-shift worker	42	33	11	7	5	0	2	77	12	1037
2011	Shift worker	35	36	11	9	8	0	1	72	17	93
2011	Non-shift worker	37	34	12	10	6	0	2	72	16	900
2008	Shift worker	25	33	29	0	8	4	0	61	9	24
2008	Non-shift worker	34	33	12	10	8	1	2	70	18	669

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	57	25	8	3	4	4	0	85	7	27
2019	Non-shift worker	58	22	9	3	3	2	2	84	6	842
2018	Shift worker	53	37	0	3	0	3	4	97	3	32
2018	Non-shift worker	52	26	7	7	4	3	2	81	11	856
2017	Shift worker	52	36	6	5	0	0	2	89	5	41
2017	Non-shift worker	49	27	10	5	5	2	2	79	10	819
2014	Shift worker	60	19	14	5	2	0	0	79	7	43
2014	Non-shift worker	50	28	10	5	4	1	3	81	9	1036
2011	Shift worker	41	31	12	6	7	2	1	73	14	93
2011	Non-shift worker	42	29	12	7	5	2	2	74	13	900
2008	Shift worker	33	33	13	4	8	8	0	73	14	24
2008	Non-shift worker	41	29	12	6	7	3	2	73	14	669

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	54	14	15	14	3	0	0	68	17	27
2019	Non-shift worker	55	26	8	6	3	1	2	83	9	839
2018	Shift worker	50	31	9	3	3	0	4	85	6	32
2018	Non-shift worker	49	29	9	6	4	1	1	80	11	855
2017	Shift worker	42	47	6	3	0	0	2	91	3	41
2017	Non-shift worker	47	32	9	6	5	1	2	80	11	817
2014	Shift worker	52	34	5	7	2	0	0	86	9	44
2014	Non-shift worker	46	30	10	7	4	0	2	78	12	1038
2011	Shift worker	39	30	11	12	8	0	0	69	20	93
2011	Non-shift worker	41	32	9	8	7	1	2	75	16	896
2008	Shift worker	33	33	8	8	13	4	0	70	22	24
2008	Non-shift worker	37	33	11	8	8	1	2	73	16	669

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	83	8	4	5	0	0	0	91	5	27
2019	Non-shift worker	84	6	3	2	2	0	4	93	4	842
2017	Shift worker	81	17	2	0	0	0	0	98	0	41
2017	Non-shift worker	81	10	3	2	1	0	3	94	3	818
2014	Shift worker	75	11	7	2	5	0	0	86	7	44
2014	Non-shift worker	82	10	2	3	1	0	3	95	4	1037
2011	Shift worker	75	15	6	1	1	1	2	92	2	92
2011	Non-shift worker	80	11	2	2	2	0	3	94	4	897
2008	Shift worker	67	21	0	0	4	4	4	95	5	24
2008	Non-shift worker	76	11	3	5	1	0	3	90	6	669

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	73	7	4	0	5	3	9	90	6	27
2019	Non-shift worker	68	17	4	3	2	1	5	90	5	844
2017	Shift worker	61	30	0	4	0	0	5	96	4	41
2017	Non-shift worker	61	21	5	4	4	2	4	87	8	817
2014	Shift worker	59	23	7	5	2	0	5	86	7	44
2014	Non-shift worker	55	19	6	5	6	3	6	82	12	1037
2011	Shift worker	40	20	14	8	12	2	3	63	22	92
2011	Non-shift worker	42	26	8	7	8	2	7	74	17	898

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	65	25	7	0	0	4	0	93	0	27
2019	Non-shift worker	70	16	7	2	3	1	2	88	5	841
2018	Shift worker	63	27	3	0	3	0	4	94	3	32
2018	Non-shift worker	60	23	6	4	4	1	2	85	8	855
2017	Shift worker	57	31	10	0	0	0	2	90	0	41
2017	Non-shift worker	60	23	7	4	4	1	1	85	7	819

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	62	20	3	14	0	0	0	83	14	27
2019	Non-shift worker	60	22	7	5	4	0	2	84	9	846
2018	Shift worker	57	37	0	3	0	3	0	97	3	32
2018	Non-shift worker	52	27	9	5	5	0	1	80	10	855
2017	Shift worker	62	31	2	3	0	0	2	95	3	41
2017	Non-shift worker	54	25	9	7	5	0	1	79	12	817
2014	Shift worker	59	20	14	2	5	0	0	80	7	44
2014	Non-shift worker	54	25	9	6	4	0	2	80	10	1036

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	63	30	4	0	4	0	0	93	4	27
2019	Non-shift worker	46	30	9	6	5	3	0	79	12	842
2018	Shift worker	50	35	6	3	3	3	0	88	6	31
2018	Non-shift worker	37	32	13	9	6	3	1	71	15	860
2017	Shift worker	36	45	13	3	0	4	0	84	3	41
2017	Non-shift worker	37	30	13	9	8	3	0	70	17	820
2014	Shift worker	55	25	14	2	2	2	0	81	5	44
2014	Non-shift worker	37	32	11	9	7	3	0	72	17	1036
2011	Shift worker	25	33	14	9	14	4	1	61	24	93
2011	Non-shift worker	31	29	15	11	9	4	0	63	21	893

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	59	27	7	0	4	4	0	89	4	27
2019	Non-shift worker	46	31	9	7	6	1	0	77	13	840
2018	Shift worker	51	31	7	6	3	3	0	84	9	30
2018	Non-shift worker	36	31	13	10	7	1	1	69	18	859
2017	Shift worker	41	44	4	12	0	0	0	85	12	41
2017	Non-shift worker	37	28	14	11	8	2	0	66	19	818
2014	Shift worker	55	25	9	7	2	2	0	81	9	44
2014	Non-shift worker	36	31	13	10	8	1	0	68	19	1035
2011	Shift worker	27	32	12	11	16	2	0	61	27	93
2011	Non-shift worker	29	30	16	10	12	2	1	60	23	894
2008	Shift worker	29	13	4	13	21	17	4	53	42	24
2008	Non-shift worker	32	29	17	9	10	1	1	63	20	667

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	51	35	10	0	0	3	0	89	0	27
2019	Non-shift worker	36	31	11	11	6	4	0	70	18	840
2018	Shift worker	41	29	13	12	3	3	0	72	15	31
2018	Non-shift worker	26	32	16	14	8	3	1	60	23	857
2017	Shift worker	34	41	13	8	0	4	0	78	9	41
2017	Non-shift worker	28	30	15	13	10	4	0	61	23	818
2014	Shift worker	45	25	16	5	7	2	0	72	12	44
2014	Non-shift worker	28	32	16	13	8	3	0	62	22	1037
2011	Shift worker	19	33	15	16	10	6	0	55	29	93
2011	Non-shift worker	21	34	18	13	10	4	1	57	24	897
2008	Shift worker	21	29	4	13	17	17	0	60	35	24
2008	Non-shift worker	24	34	17	12	8	4	1	60	22	670

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	52	38	3	3	4	0	0	90	7	27
2019	Non-shift worker	33	34	12	12	6	2	0	69	19	841
2018	Shift worker	36	41	6	12	3	3	0	79	15	31
2018	Non-shift worker	25	34	15	15	9	2	1	60	24	859
2017	Shift worker	32	52	12	2	0	2	0	86	2	41
2017	Non-shift worker	27	34	12	16	10	2	0	62	26	820
2014	Shift worker	50	25	7	9	5	5	0	79	14	44
2014	Non-shift worker	27	32	14	15	10	1	1	60	25	1038
2011	Shift worker	20	29	17	19	11	5	0	52	31	93
2011	Non-shift worker	20	34	13	18	13	2	0	56	31	898
2008	Shift worker	38	17	8	21	13	4	0	57	35	24
2008	Non-shift worker	23	37	13	15	10	1	0	61	26	669

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	73	19	8	0	0	0	0	92	0	27
2019	Non-shift worker	57	20	9	4	4	3	4	82	8	844

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	39	48	13	0	0	0	87	0	27
2019	Non-shift worker	40	40	8	7	3	1	81	11	842
2018	Shift worker	57	29	13	0	0	0	87	0	32
2018	Non-shift worker	32	43	12	10	3	0	75	13	855
2017	Shift worker	30	57	6	3	0	4	90	3	41
2017	Non-shift worker	37	38	11	9	5	0	75	14	820
2014	Shift worker	59	30	7	2	2	0	89	5	44
2014	Non-shift worker	38	39	12	7	4	1	78	11	1038
2011	Shift worker	29	34	15	16	5	1	64	21	93
2011	Non-shift worker	33	36	13	9	7	1	71	16	896

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	36	43	15	3	4	0	0	79	7	27
2019	Non-shift worker	27	38	12	14	6	3	0	66	21	839

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	37	42	3	14	0	3	0	82	14	27
2019	Non-shift worker	48	28	9	7	5	3	1	78	13	842
2018	Shift worker	44	33	11	6	3	0	3	80	9	32
2018	Non-shift worker	40	33	11	10	4	2	1	75	14	857
2017	Shift worker	30	43	15	4	4	2	2	76	9	41
2017	Non-shift worker	43	30	11	9	4	3	1	76	13	819
2014	Shift worker	48	25	11	7	5	2	2	76	12	44
2014	Non-shift worker	46	31	9	7	5	1	1	79	12	1038
2011	Shift worker	26	32	12	10	9	9	1	65	22	92
2011	Non-shift worker	42	29	10	7	7	3	1	74	15	897
2008	Shift worker	25	17	17	13	21	4	4	45	36	24
2008	Non-shift worker	39	32	10	9	6	4	1	75	15	670

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	36	38	17	4	0	5	78	4	27
2019	Non-shift worker	43	32	13	6	4	1	76	11	842
2018	Shift worker	46	46	6	0	0	3	94	0	32
2018	Non-shift worker	37	32	15	9	4	2	70	14	856

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	32	28	19	0	0	17	4	76	0	26
2019	Non-shift worker	30	21	15	9	10	11	4	60	22	840
2018	Shift worker	18	42	14	3	3	6	14	75	7	32
2018	Non-shift worker	24	21	17	11	11	12	4	53	27	857
2017	Shift worker	23	23	29	5	2	5	13	56	9	41
2017	Non-shift worker	23	19	16	12	13	13	4	50	30	819
2014	Shift worker	25	16	23	9	9	14	5	50	22	44
2014	Non-shift worker	22	18	16	13	13	11	7	48	32	1038
2011	Shift worker	20	15	25	10	13	15	2	42	27	93
2011	Non-shift worker	18	20	17	13	13	13	6	47	32	894

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	43	36	4	10	7	0	0	79	17	27
2019	Non-shift worker	39	30	13	8	6	3	1	72	14	844
2018	Shift worker	44	39	9	0	5	3	0	85	5	32
2018	Non-shift worker	32	32	13	12	7	3	0	67	20	853
2017	Shift worker	40	43	9	0	2	7	0	88	2	40
2017	Non-shift worker	36	30	12	10	7	4	0	70	18	819
2014	Shift worker	43	23	18	9	5	2	0	67	14	44
2014	Non-shift worker	36	30	12	11	7	4	1	69	19	1035
2011	Shift worker	21	29	10	15	20	1	5	53	36	93
2011	Non-shift worker	29	30	14	11	12	4	1	61	24	899
2008	Shift worker	29	29	13	13	8	8	0	64	23	24
2008	Non-shift worker	31	35	14	9	9	1	1	68	17	670

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	28	21	14	4	14	7	12	61	21	27
2019	Non-shift worker	22	25	15	15	16	2	6	51	33	844
2018	Shift worker	30	36	6	6	11	6	4	74	20	32
2018	Non-shift worker	17	22	15	15	21	3	6	44	40	857
2017	Shift worker	27	28	15	8	7	11	5	64	19	39
2017	Non-shift worker	19	20	12	18	21	4	7	43	44	818
2014	Shift worker	36	18	14	14	11	2	5	59	27	44
2014	Non-shift worker	15	19	13	17	24	2	10	39	46	1038
2011	Shift worker	18	13	18	12	27	3	10	35	45	93
2011	Non-shift worker	9	17	15	20	29	2	8	29	54	901
2008	Shift worker	13	29	17	17	17	8	0	45	36	24
2008	Non-shift worker	11	21	15	18	27	2	6	35	49	665

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	55	17	7	8	0	0	14	83	9	27
2019	Non-shift worker	62	18	9	4	3	1	3	83	7	844

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	50	17	5	4	7	0	17	81	13	27
2019	Non-shift worker	66	8	4	3	3	2	14	88	7	843

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	7	12	15	4	0	17	63	22	27
2019	Non-shift worker	60	19	9	4	2	1	4	83	7	844

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	8	18	10	4	0	14	63	16	26
2019	Non-shift worker	56	18	9	6	3	2	5	80	10	845

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	64	7	4	5	4	7	10	86	10	27
2019	Non-shift worker	62	12	6	4	6	3	6	81	12	841

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	66	18	0	4	0	0	13	96	4	27
2019	Non-shift worker	72	11	6	3	2	2	5	89	5	844

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	63	17	0	0	0	4	17	100	0	27
2019	Non-shift worker	79	8	3	1	2	3	4	92	4	844

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	68	12	3	0	0	0	17	96	0	27
2019	Non-shift worker	84	5	1	1	1	1	8	97	2	839

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	35	27	22	8	0	4	4	68	8	27
2019	Non-shift worker	38	38	12	7	2	2	0	78	9	843
2018	Shift worker	34	43	12	3	3	3	3	81	6	32
2018	Non-shift worker	34	39	16	6	4	1	0	74	10	857
2017	Shift worker	31	54	11	0	2	2	0	86	2	40
2017	Non-shift worker	33	37	15	9	4	2	1	72	13	817

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	49	36	7	3	0	4	0	89	3	26
2019	Non-shift worker	52	30	9	5	3	1	0	83	8	843
2018	Shift worker	66	28	3	0	0	3	0	97	0	32
2018	Non-shift worker	51	32	8	5	3	1	0	84	8	860
2017	Shift worker	62	34	4	0	0	0	0	96	0	41
2017	Non-shift worker	48	35	9	5	3	1	0	84	7	815
2014	Shift worker	60	19	16	0	2	2	0	81	2	43
2014	Non-shift worker	47	34	9	6	3	1	1	82	9	1038
2011	Shift worker	38	27	18	5	9	3	0	66	15	93
2011	Non-shift worker	39	37	12	6	4	2	0	78	10	896

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	59	26	7	0	4	5	0	89	4	27
2019	Non-shift worker	54	27	11	3	2	3	0	84	5	841
2018	Shift worker	38	43	13	3	0	3	0	83	3	32
2018	Non-shift worker	48	31	12	4	3	2	0	81	7	857
2017	Shift worker	53	39	6	0	0	2	0	94	0	40
2017	Non-shift worker	46	31	13	5	2	3	1	79	7	820
2014	Shift worker	55	27	11	0	2	2	2	86	2	44
2014	Non-shift worker	46	31	11	4	2	4	1	82	7	1038

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	58	35	4	0	0	4	96	0	27
2019	Non-shift worker	65	24	5	3	3	0	90	5	844
2018	Shift worker	72	22	3	0	3	0	94	3	32
2018	Non-shift worker	59	29	6	4	2	0	88	6	858
2017	Shift worker	66	29	5	0	0	0	95	0	41
2017	Non-shift worker	55	32	7	4	3	0	87	7	815
2014	Shift worker	73	18	7	0	2	0	91	2	44
2014	Non-shift worker	56	30	7	4	3	0	86	7	1038
2011	Shift worker	43	30	10	8	9	0	73	17	91
2011	Non-shift worker	48	32	9	5	5	0	81	10	898
2008	Shift worker	38	21	21	8	8	4	61	17	24
2008	Non-shift worker	45	34	10	5	5	0	80	11	668

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	65	32	4	0	0	0	96	0	27
2019	Non-shift worker	56	27	8	5	4	0	83	9	844
2018	Shift worker	77	11	6	3	3	0	89	5	32
2018	Non-shift worker	47	29	12	7	5	0	76	12	862
2017	Shift worker	52	36	10	2	0	0	88	2	41
2017	Non-shift worker	46	26	14	7	6	1	73	13	818
2014	Shift worker	64	16	11	5	2	2	81	7	44
2014	Non-shift worker	41	29	14	8	6	1	71	15	1037
2011	Shift worker	30	31	17	9	13	0	62	21	93
2011	Non-shift worker	35	30	16	9	10	1	65	19	898

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	33	7	0	0	0	93	0	26
2019	Non-shift worker	54	29	7	6	4	0	83	10	839
2018	Shift worker	77	11	6	3	3	0	89	5	32
2018	Non-shift worker	47	30	11	7	4	0	77	11	853
2017	Shift worker	53	35	10	2	0	0	88	2	41
2017	Non-shift worker	46	29	12	8	5	0	75	12	816
2014	Shift worker	57	20	16	5	2	0	77	7	44
2014	Non-shift worker	42	30	12	10	5	0	73	15	1037
2011	Shift worker	28	32	18	12	10	0	60	22	93
2011	Non-shift worker	34	33	13	10	8	1	68	18	896
2008	Shift worker	29	21	21	8	17	4	52	26	24
2008	Non-shift worker	39	33	13	10	5	0	72	15	669

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	58	17	11	11	0	3	0	78	11	27
2019	Non-shift worker	47	22	12	10	6	2	1	71	16	845
2018	Shift worker	64	14	12	3	3	0	4	82	6	32
2018	Non-shift worker	41	23	15	10	9	2	0	65	19	860
2017	Shift worker	51	24	9	8	2	4	2	80	11	41
2017	Non-shift worker	41	21	17	9	9	3	0	64	19	818
2014	Shift worker	50	18	16	7	2	2	5	73	10	44
2014	Non-shift worker	39	19	15	12	10	3	1	61	23	1037
2011	Shift worker	25	21	22	13	14	4	1	48	29	92
2011	Non-shift worker	34	24	15	12	11	4	1	60	24	898
2008	Shift worker	13	29	13	13	29	4	0	43	43	24
2008	Non-shift worker	32	23	17	14	10	4	1	58	24	669

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Shift worker	18	55	26	27
2019	Non-shift worker	26	39	35	846
2018	Shift worker	26	33	41	32
2018	Non-shift worker	28	35	37	862
2017	Shift worker	34	34	32	41
2017	Non-shift worker	28	37	35	818
2014	Shift worker	34	30	36	44
2014	Non-shift worker	31	35	33	1038
2011	Shift worker	36	38	27	93
2011	Non-shift worker	34	35	31	901

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	31	28	27	3	4	0	7	63	8	27
2019	Non-shift worker	41	36	7	6	2	1	7	84	8	840

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	49	25	15	0	0	4	7	83	0	27
2019	Non-shift worker	58	19	8	1	1	5	8	88	3	841

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	17	7	0	0	21	23	88	0	27
2019	Non-shift worker	25	13	16	5	5	27	10	61	15	846
2018	Shift worker	25	14	19	3	3	26	9	61	9	31
2018	Non-shift worker	22	15	17	6	7	26	7	55	19	860
2017	Shift worker	27	11	8	2	5	23	24	72	13	41
2017	Non-shift worker	20	14	17	7	6	26	11	52	21	819
2014	Shift worker	36	9	14	5	2	18	16	69	10	44
2014	Non-shift worker	19	14	15	8	6	28	10	53	22	1036

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	51	31	4	0	0	14	0	96	0	27
2019	Non-shift worker	45	25	13	5	4	8	1	77	9	846
2018	Shift worker	32	36	12	3	3	8	6	80	7	31
2018	Non-shift worker	37	27	16	5	5	9	0	71	11	857
2017	Shift worker	53	21	10	2	2	6	6	84	5	41
2017	Non-shift worker	35	23	18	7	6	11	1	66	14	819
2014	Shift worker	48	18	9	5	2	14	5	81	8	44
2014	Non-shift worker	33	26	18	7	5	11	2	67	13	1037
2011	Shift worker	32	31	20	7	8	2	0	64	15	92
2011	Non-shift worker	33	31	17	6	4	8	1	70	11	896

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	0	100	27
2019	Non-shift worker	6	94	841

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	44	56	50

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	80	20	50

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	10	90	50

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	50

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	37	63	49

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	28	72	49

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	23	77	49

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	28	72	49

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	26	74	49

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	49

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	10	90	49

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	49

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	9	91	49

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	49

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	18	82	49

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	41	59	49

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	13	87	49

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	13	87	49

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	10	90	49

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	47	53	49

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	29	20	7	0	0	21	23	88	0	27
2019	Non-shift worker	26	10	16	3	3	31	10	62	11	845
2018	Shift worker	30	14	11	3	3	29	10	72	10	31
2018	Non-shift worker	23	13	18	2	3	34	7	60	9	861
2017	Shift worker	28	19	4	2	0	26	21	89	4	41
2017	Non-shift worker	19	12	16	3	3	35	12	59	10	820
2014	Shift worker	40	12	7	0	2	26	14	85	4	43
2014	Non-shift worker	19	13	16	3	3	34	12	60	10	1037

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	43	39	4	0	0	14	0	96	0	27
2019	Non-shift worker	46	22	14	3	3	11	1	77	7	843
2018	Shift worker	47	27	6	3	3	8	6	86	7	31
2018	Non-shift worker	38	27	15	3	3	13	1	75	7	860
2017	Shift worker	51	28	4	2	0	10	5	93	3	41
2017	Non-shift worker	36	25	16	3	3	15	3	74	7	817
2014	Shift worker	50	20	9	0	2	16	2	86	3	44
2014	Non-shift worker	36	26	16	3	2	15	2	74	7	1035
2011	Shift worker	40	29	21	2	4	4	0	72	6	93
2011	Non-shift worker	39	30	14	5	2	9	0	77	8	899

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	18	17	17	13	32	0	3	37	46	27
2019	Non-shift worker	35	27	15	11	11	0	0	62	22	844
2018	Shift worker	30	30	23	6	6	0	5	63	13	32
2018	Non-shift worker	28	28	18	11	13	0	2	57	24	859
2017	Shift worker	29	20	24	9	8	3	7	55	19	40
2017	Non-shift worker	31	26	16	12	12	1	3	59	24	818

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	24	50	19	7	0	0	74	7	27
2019	Non-shift worker	27	30	24	10	8	0	58	18	841
2018	Shift worker	43	26	19	9	3	0	69	12	32
2018	Non-shift worker	20	31	24	15	9	1	51	24	858
2017	Shift worker	18	14	41	19	6	3	33	25	40
2017	Non-shift worker	18	31	27	13	10	1	50	23	819

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	49	32	11	8	0	0	0	81	8	27
2019	Non-shift worker	45	27	16	6	4	1	1	73	11	837
2018	Shift worker	55	25	9	8	3	0	0	80	11	32
2018	Non-shift worker	33	31	19	10	6	0	1	65	17	855
2017	Shift worker	24	35	30	11	0	0	0	59	11	40
2017	Non-shift worker	31	31	21	9	6	0	2	64	15	819

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	42	16	27	8	4	4	0	60	12	27
2019	Non-shift worker	29	26	20	14	9	1	1	56	23	840
2018	Shift worker	39	29	21	3	6	0	3	69	10	32
2018	Non-shift worker	25	23	24	14	13	1	1	48	27	857
2017	Shift worker	28	24	19	24	5	0	0	51	30	41
2017	Non-shift worker	23	23	22	15	13	1	2	48	29	815

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	86	7	0	0	0	0	7	100	0	27
2019	Non-shift worker	58	23	10	4	2	0	3	84	6	838
2018	Shift worker	59	21	9	3	6	0	3	82	9	32
2018	Non-shift worker	52	21	13	6	4	0	4	77	10	855
2017	Shift worker	51	23	9	8	2	0	7	79	11	40
2017	Non-shift worker	48	22	12	5	5	1	7	77	11	818

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	14	29	3	4	4	63	8	27
2019	Non-shift worker	46	24	17	7	5	0	70	13	843
2018	Shift worker	31	32	17	6	14	0	63	20	32
2018	Non-shift worker	42	27	17	7	6	1	69	14	859
2017	Shift worker	41	20	12	16	8	3	63	25	40
2017	Non-shift worker	37	30	19	9	5	0	67	14	814

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	61	19	7	10	4	0	0	79	14	27
2019	Non-shift worker	43	32	14	6	4	0	1	77	9	843
2018	Shift worker	55	25	11	6	3	0	0	80	9	32
2018	Non-shift worker	35	34	17	7	5	1	1	70	12	854
2017	Shift worker	50	34	6	8	0	2	0	86	8	40
2017	Non-shift worker	36	31	18	9	5	0	2	69	13	816

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	26	7	7	0	0	87	7	27
2019	Non-shift worker	37	33	17	9	4	0	70	13	841
2018	Shift worker	51	29	8	9	3	0	80	12	32
2018	Non-shift worker	32	33	19	10	6	1	65	15	856
2017	Shift worker	41	23	28	6	3	0	64	9	41
2017	Non-shift worker	31	30	20	11	6	1	62	18	816

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	55	16	23	3	4	0	0	71	7	27
2019	Non-shift worker	44	29	13	9	5	1	1	73	14	842
2018	Shift worker	48	26	8	15	3	0	0	75	18	32
2018	Non-shift worker	36	32	16	10	5	0	1	69	15	854
2017	Shift worker	47	28	13	7	5	0	0	75	12	40
2017	Non-shift worker	35	31	17	9	7	0	1	67	16	815

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	66	13	11	3	3	4	0	82	7	27
2019	Non-shift worker	56	23	10	6	4	0	1	80	10	843

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	58	22	11	10	0	0	79	10	26
2019	Non-shift worker	50	28	14	4	3	0	79	7	839
2018	Shift worker	47	36	12	5	0	0	83	5	32
2018	Non-shift worker	41	35	14	7	3	1	76	10	849
2017	Shift worker	36	39	13	12	0	0	76	12	40
2017	Non-shift worker	39	34	15	7	3	1	74	11	814

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	89	7	4	0	0	0	96	0	26
2019	Non-shift worker	68	17	9	3	3	1	86	5	840
2018	Shift worker	66	15	9	0	8	3	82	8	32
2018	Non-shift worker	64	21	9	3	1	2	86	5	847
2017	Shift worker	74	15	0	8	3	0	89	11	40
2017	Non-shift worker	66	19	8	4	2	1	86	6	819

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	82	8	3	0	0	0	8	96	0	27
2019	Non-shift worker	81	8	3	1	1	1	5	94	2	834
2018	Shift worker	68	12	12	0	5	0	3	82	5	32
2018	Non-shift worker	79	11	4	1	1	1	3	93	2	850

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	88	7	5	0	0	0	0	95	0	27
2019	Non-shift worker	78	8	5	3	3	1	2	89	6	845
2018	Shift worker	77	6	6	0	9	0	3	85	9	32
2018	Non-shift worker	73	11	6	3	3	0	3	87	7	854
2017	Shift worker	87	5	2	3	0	0	3	95	3	40
2017	Non-shift worker	72	12	7	3	3	0	3	86	6	818

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	65	12	11	9	3	0	77	12	27
2019	Non-shift worker	60	25	9	3	2	1	86	5	840
2018	Shift worker	58	25	17	0	0	0	83	0	32
2018	Non-shift worker	55	27	10	4	2	1	83	6	860
2017	Shift worker	73	20	0	5	0	3	95	5	40
2017	Non-shift worker	57	27	7	4	2	2	86	6	818

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	76	8	7	5	3	0	84	8	27
2019	Non-shift worker	66	16	7	5	5	1	83	10	842
2018	Shift worker	69	8	13	3	3	4	81	6	32
2018	Non-shift worker	58	21	9	6	5	2	80	10	856
2017	Shift worker	76	12	4	3	0	4	93	3	40
2017	Non-shift worker	58	19	9	6	4	3	80	11	817

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	64	14	0	0	0	22	100	0	27
2019	Non-shift worker	57	12	5	2	1	22	90	3	843
2018	Shift worker	62	3	6	6	0	23	84	7	32
2018	Non-shift worker	53	14	5	1	1	26	91	2	850
2017	Shift worker	76	2	2	0	0	20	98	0	40
2017	Non-shift worker	57	13	5	1	1	24	92	2	819

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	85	5	3	4	0	4	93	4	27
2019	Non-shift worker	72	17	5	1	1	4	93	2	840
2018	Shift worker	61	16	12	3	0	8	84	3	32
2018	Non-shift worker	66	19	8	1	1	5	89	3	855
2017	Shift worker	82	7	5	3	0	3	91	3	40
2017	Non-shift worker	68	18	6	2	1	5	91	2	816

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	14	12	13	16	0	0	59	28	27
2019	Non-shift worker	77	12	4	3	3	1	2	90	6	845
2018	Shift worker	46	20	9	12	6	0	7	70	20	32
2018	Non-shift worker	74	12	4	3	3	0	3	90	6	855
2017	Shift worker	73	2	7	10	4	0	4	78	15	41
2017	Non-shift worker	70	15	4	4	3	1	5	89	7	820

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	59	22	10	9	0	0	0	81	9	27
2019	Non-shift worker	59	23	11	4	2	0	1	83	6	843
2018	Shift worker	52	25	14	6	0	0	3	79	6	32
2018	Non-shift worker	56	26	12	3	2	0	2	83	5	856
2017	Shift worker	59	20	10	3	6	2	0	81	9	40
2017	Non-shift worker	53	28	10	4	1	0	3	84	5	818

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	34	33	33	0	0	0	67	0	27
2019	Non-shift worker	22	37	28	9	4	0	59	13	845
2018	Shift worker	33	39	23	0	3	3	74	3	32
2018	Non-shift worker	19	35	32	10	4	0	54	14	860
2017	Shift worker	16	33	31	17	3	0	49	20	41
2017	Non-shift worker	16	33	34	12	5	0	49	17	820

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	12	17	19	32	20	0	51	30	27
2019	Non-shift worker	6	15	34	27	17	0	44	22	840
2018	Shift worker	12	7	32	42	8	0	50	18	31
2018	Non-shift worker	8	14	41	21	16	0	37	22	856
2017	Shift worker	2	16	47	24	12	0	36	18	41
2017	Non-shift worker	6	17	39	24	13	1	38	23	817

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	49	20	12	7	0	4	8	78	8	27
2019	Non-shift worker	45	34	12	5	2	2	0	81	7	843
2018	Shift worker	45	36	6	8	0	5	0	86	8	32
2018	Non-shift worker	40	36	12	7	2	3	0	78	9	861
2017	Shift worker	39	35	14	8	0	4	0	76	9	41
2017	Non-shift worker	32	38	13	8	5	4	0	73	14	818

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	51	27	12	7	4	0	78	11	27
2019	Non-shift worker	40	34	13	7	5	1	75	12	843
2018	Shift worker	44	42	3	3	3	5	91	6	32
2018	Non-shift worker	33	33	15	11	6	3	68	17	863
2017	Shift worker	32	46	12	8	0	2	79	9	41
2017	Non-shift worker	28	37	14	10	9	2	67	19	818

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	7	93	27
2019	Non-shift worker	15	85	846
2017	Shift worker	27	73	41
2017	Non-shift worker	17	83	819
2014	Shift worker	14	86	44
2014	Non-shift worker	16	84	1037

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	26	19	20	11	21	0	3	27	73	27
2019	Non-shift worker	26	35	18	9	7	2	1	27	73	843
2018	Shift worker	37	24	22	3	6	6	3	40	60	32
2018	Non-shift worker	32	29	17	11	7	3	1	33	67	862
2017	Shift worker	31	22	19	4	15	8	0	34	66	41
2017	Non-shift worker	32	28	18	9	10	2	2	33	67	819

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	94	6	19
2019	Non-shift worker	62	38	588

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	36	64	19
2019	Non-shift worker	51	49	577
2018	Shift worker	65	35	17
2018	Non-shift worker	38	62	558

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	29	5	25	5	0	16	59	35	19
2019	Non-shift worker	35	24	14	11	8	0	7	64	21	576
2018	Shift worker	46	17	12	6	10	0	9	69	18	18
2018	Non-shift worker	34	27	12	11	10	1	5	65	22	555
2017	Shift worker	38	31	3	10	7	0	10	77	19	26
2017	Non-shift worker	31	25	11	12	11	1	8	62	26	519

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	6	22	11	20	27	0	15	32	55	19
2019	Non-shift worker	10	17	15	16	21	3	19	34	46	579
2018	Shift worker	22	17	12	5	30	0	15	46	40	18
2018	Non-shift worker	7	15	13	14	30	3	17	28	56	557
2017	Shift worker	13	30	7	12	17	3	19	55	36	26
2017	Non-shift worker	5	10	13	13	36	4	19	20	64	518

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	42	14	17	5	8	0	15	65	15	27
2019	Non-shift worker	47	17	13	8	8	1	7	69	17	828
2018	Shift worker	53	13	8	0	6	6	14	82	7	32
2018	Non-shift worker	47	15	13	8	9	1	7	67	19	858

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Micro-organizations combined by Question 90. Are you currently a shift worker?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 65. My department or agency works hard to create a workplace that prevents harassment.