2019 Public Service Employee Survey Results for Statistical Survey Operations by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	34	2	5	1	92	6	259
2019	3 to 10 years in current department or agency	39	44	5	8	3	84	11	386
2019	11 to 20 years in current department or agency	27	50	6	12	5	77	17	207
2019	More than 20 years in current department or agency	27	52	4	9	7	80	16	45
2017	Less than 3 years in current department or agency	54	35	2	7	3	88	10	436
2017	3 to 10 years in current department or agency	35	45	4	11	5	80	15	498
2017	11 to 20 years in current department or agency	31	45	5	16	3	76	19	246
2017	More than 20 years in current department or agency	26	45	4	16	9	71	25	56
2014	Less than 3 years in current department or agency	46	41	3	8	1	87	10	227
2014	3 to 10 years in current department or agency	38	43	5	10	5	80	15	531
2014	11 to 20 years in current department or agency	25	51	6	15	3	76	18	209
2014	More than 20 years in current department or agency	42	33	7	11	6	75	17	60

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	9	2	2	1	0	6	95	2	258
2019	3 to 10 years in current department or agency	71	14	2	1	2	1	9	94	3	387
2019	11 to 20 years in current department or agency	74	13	3	3	1	1	5	93	4	208
2019	More than 20 years in current department or agency	67	14	0	4	3	0	12	92	8	45
2017	Less than 3 years in current department or agency	69	9	4	1	3	0	14	91	4	436
2017	3 to 10 years in current department or agency	68	13	5	2	2	0	10	90	4	499
2017	11 to 20 years in current department or agency	67	16	4	2	0	0	10	92	3	245
2017	More than 20 years in current department or agency	78	9	2	3	2	0	5	92	6	56
2014	Less than 3 years in current department or agency	67	8	4	3	1	1	17	91	4	227
2014	3 to 10 years in current department or agency	73	9	3	1	2	0	12	93	3	535
2014	11 to 20 years in current department or agency	66	14	2	3	2	0	14	93	5	211
2014	More than 20 years in current department or agency	75	7	2	0	1	0	14	95	2	62

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	30	9	5	2	3	83	7	258
2019	3 to 10 years in current department or agency	34	37	8	9	6	5	75	16	382
2019	11 to 20 years in current department or agency	31	33	12	10	4	9	70	16	208
2019	More than 20 years in current department or agency	32	33	5	12	4	14	75	19	45
2017	Less than 3 years in current department or agency	45	29	7	10	4	5	78	14	437
2017	3 to 10 years in current department or agency	34	31	11	11	7	6	69	19	500
2017	11 to 20 years in current department or agency	25	31	17	12	8	8	61	21	245
2017	More than 20 years in current department or agency	21	37	11	9	9	13	67	20	56
2014	Less than 3 years in current department or agency	49	30	5	9	3	3	81	13	225
2014	3 to 10 years in current department or agency	36	29	12	10	6	8	70	17	534
2014	11 to 20 years in current department or agency	21	41	11	9	10	7	67	21	211
2014	More than 20 years in current department or agency	32	26	15	10	10	7	62	21	63

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	37	7	8	1	84	9	258
2019	3 to 10 years in current department or agency	37	41	8	12	2	78	14	386
2019	11 to 20 years in current department or agency	33	41	7	15	4	74	20	208
2019	More than 20 years in current department or agency	28	37	6	21	8	65	30	45
2018	Less than 3 years in current department or agency	47	46	2	3	2	93	5	300
2018	3 to 10 years in current department or agency	35	47	6	10	3	82	13	430
2018	11 to 20 years in current department or agency	30	44	10	13	3	74	16	205
2018	More than 20 years in current department or agency	25	38	19	15	3	63	18	52
2017	Less than 3 years in current department or agency	45	38	7	7	3	83	10	437
2017	3 to 10 years in current department or agency	34	45	7	10	3	79	14	500
2017	11 to 20 years in current department or agency	31	45	9	9	6	76	15	245
2017	More than 20 years in current department or agency	26	45	15	9	6	71	14	55
2014	Less than 3 years in current department or agency	42	41	6	8	2	83	11	228
2014	3 to 10 years in current department or agency	33	43	8	11	5	76	15	536
2014	11 to 20 years in current department or agency	25	44	14	13	4	69	17	211
2014	More than 20 years in current department or agency	30	47	10	9	4	77	13	63

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	31	10	5	2	0	0	83	7	260
2019	3 to 10 years in current department or agency	34	33	12	14	7	0	0	67	21	387
2019	11 to 20 years in current department or agency	28	37	13	15	6	0	1	66	21	208
2019	More than 20 years in current department or agency	25	39	14	13	6	0	3	65	20	45
2017	Less than 3 years in current department or agency	49	33	10	6	3	0	0	81	9	437
2017	3 to 10 years in current department or agency	34	35	12	13	6	0	0	69	19	499
2017	11 to 20 years in current department or agency	25	43	13	13	7	0	0	67	20	246
2017	More than 20 years in current department or agency	20	40	8	19	11	0	3	62	30	56
2014	Less than 3 years in current department or agency	48	33	8	6	5	0	0	81	11	228
2014	3 to 10 years in current department or agency	32	36	11	14	5	1	1	69	20	536
2014	11 to 20 years in current department or agency	26	35	14	13	11	1	0	61	24	211
2014	More than 20 years in current department or agency	33	38	14	5	7	0	2	72	13	63

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	29	12	7	2	2	1	77	10	260
2019	3 to 10 years in current department or agency	28	32	13	14	11	1	1	61	25	387
2019	11 to 20 years in current department or agency	23	28	19	15	14	0	1	51	30	208
2019	More than 20 years in current department or agency	19	43	13	16	7	0	3	63	24	45
2018	Less than 3 years in current department or agency	38	33	14	6	6	1	2	73	13	300
2018	3 to 10 years in current department or agency	25	32	15	12	14	1	1	58	27	431
2018	11 to 20 years in current department or agency	22	28	17	17	15	0	0	50	32	206
2018	More than 20 years in current department or agency	22	35	18	18	6	0	2	57	24	52
2017	Less than 3 years in current department or agency	39	29	15	9	6	1	1	70	15	438
2017	3 to 10 years in current department or agency	25	29	17	13	13	0	2	55	27	498
2017	11 to 20 years in current department or agency	21	31	20	13	14	0	1	53	27	246
2017	More than 20 years in current department or agency	21	32	18	15	9	0	5	55	25	56
2014	Less than 3 years in current department or agency	38	34	10	9	8	1	0	74	16	226
2014	3 to 10 years in current department or agency	28	29	17	12	12	1	1	58	24	536
2014	11 to 20 years in current department or agency	21	36	14	19	9	0	1	57	28	210
2014	More than 20 years in current department or agency	34	37	10	12	1	0	5	74	15	62

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	37	16	5	5	0	75	9	260
2019	3 to 10 years in current department or agency	31	34	17	10	8	0	66	18	387
2019	11 to 20 years in current department or agency	33	37	16	9	5	0	70	14	208
2019	More than 20 years in current department or agency	43	36	15	4	3	0	79	7	45
2018	Less than 3 years in current department or agency	30	39	19	7	6	0	69	12	300
2018	3 to 10 years in current department or agency	28	37	17	10	8	0	65	18	431
2018	11 to 20 years in current department or agency	31	39	16	9	5	1	70	14	206
2018	More than 20 years in current department or agency	38	45	8	6	3	0	83	9	52
2017	Less than 3 years in current department or agency	29	41	15	9	6	0	70	15	438
2017	3 to 10 years in current department or agency	30	41	13	9	7	0	71	16	500
2017	11 to 20 years in current department or agency	32	39	16	9	4	0	71	12	246
2017	More than 20 years in current department or agency	49	36	3	7	4	0	85	11	56
2014	Less than 3 years in current department or agency	27	40	19	9	5	0	67	14	225
2014	3 to 10 years in current department or agency	30	39	16	8	7	0	69	15	536
2014	11 to 20 years in current department or agency	29	49	13	5	4	0	78	9	210
2014	More than 20 years in current department or agency	40	53	7	0	0	0	93	0	63

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	27	23	10	6	1	1	60	17	260
2019	3 to 10 years in current department or agency	19	28	13	20	19	1	0	48	39	387
2019	11 to 20 years in current department or agency	19	26	14	23	19	0	0	45	41	207
2019	More than 20 years in current department or agency	12	52	16	9	11	0	0	64	20	45
2018	Less than 3 years in current department or agency	28	32	18	13	8	1	0	61	21	300
2018	3 to 10 years in current department or agency	16	27	18	18	20	0	0	43	38	430
2018	11 to 20 years in current department or agency	18	26	15	20	21	0	0	43	42	206
2018	More than 20 years in current department or agency	10	44	10	21	12	0	2	55	34	52
2017	Less than 3 years in current department or agency	25	37	15	12	10	0	1	63	23	438
2017	3 to 10 years in current department or agency	15	32	16	20	17	0	0	47	37	500
2017	11 to 20 years in current department or agency	15	30	17	21	16	0	0	46	37	246
2017	More than 20 years in current department or agency	9	48	19	14	10	0	0	57	24	56
2014	Less than 3 years in current department or agency	26	40	14	11	10	0	0	66	21	227
2014	3 to 10 years in current department or agency	20	32	16	16	15	0	0	52	32	536
2014	11 to 20 years in current department or agency	13	39	19	19	11	0	0	52	29	210
2014	More than 20 years in current department or agency	30	39	13	8	10	0	0	69	18	63

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	31	10	2	2	0	86	5	259
2019	3 to 10 years in current department or agency	33	40	12	12	3	0	73	14	387
2019	11 to 20 years in current department or agency	32	39	16	10	3	0	71	13	207
2019	More than 20 years in current department or agency	37	40	11	9	3	0	77	12	45
2018	Less than 3 years in current department or agency	47	38	9	5	0	1	86	5	299
2018	3 to 10 years in current department or agency	34	39	12	10	4	1	73	15	432
2018	11 to 20 years in current department or agency	31	46	12	6	5	0	77	11	204
2018	More than 20 years in current department or agency	37	40	10	10	2	0	77	13	52
2017	Less than 3 years in current department or agency	41	42	7	7	3	0	83	10	438
2017	3 to 10 years in current department or agency	38	40	9	8	4	0	79	12	500
2017	11 to 20 years in current department or agency	42	43	7	5	2	1	86	6	244
2017	More than 20 years in current department or agency	42	44	9	5	0	0	86	5	56

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	30	7	3	2	1	0	88	5	260
2019	3 to 10 years in current department or agency	40	36	13	8	3	1	0	77	10	385
2019	11 to 20 years in current department or agency	40	40	11	6	3	0	0	80	9	208
2019	More than 20 years in current department or agency	63	23	8	4	3	0	0	85	7	45
2018	Less than 3 years in current department or agency	54	33	8	3	1	1	0	88	4	299
2018	3 to 10 years in current department or agency	42	35	9	9	4	1	0	77	13	432
2018	11 to 20 years in current department or agency	41	42	10	4	3	0	0	82	8	204
2018	More than 20 years in current department or agency	41	37	13	5	4	0	0	78	9	52
2017	Less than 3 years in current department or agency	50	32	9	5	3	1	0	83	8	438
2017	3 to 10 years in current department or agency	44	37	11	5	3	0	0	81	8	499
2017	11 to 20 years in current department or agency	42	42	10	5	0	0	0	84	6	245
2017	More than 20 years in current department or agency	62	29	6	0	2	0	2	92	2	56
2014	Less than 3 years in current department or agency	48	37	7	5	3	1	0	85	8	227
2014	3 to 10 years in current department or agency	40	42	9	6	3	0	0	81	10	536
2014	11 to 20 years in current department or agency	43	43	8	3	2	0	0	86	5	211
2014	More than 20 years in current department or agency	54	35	7	1	0	2	0	91	1	63

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	38	21	6	5	1	0	68	11	260
2019	3 to 10 years in current department or agency	22	30	16	17	15	0	0	52	32	387
2019	11 to 20 years in current department or agency	18	29	20	17	16	0	0	47	32	208
2019	More than 20 years in current department or agency	15	44	24	12	6	0	0	59	17	45
2018	Less than 3 years in current department or agency	26	38	20	9	7	0	0	63	16	300
2018	3 to 10 years in current department or agency	17	29	20	14	20	1	0	46	34	431
2018	11 to 20 years in current department or agency	14	31	16	20	19	0	0	45	39	206
2018	More than 20 years in current department or agency	7	51	9	12	22	0	0	58	33	52
2017	Less than 3 years in current department or agency	26	33	19	12	10	0	0	59	22	438
2017	3 to 10 years in current department or agency	17	33	19	16	15	0	0	50	31	500
2017	11 to 20 years in current department or agency	13	36	18	20	13	0	0	49	33	246
2017	More than 20 years in current department or agency	18	38	19	7	17	0	2	57	24	56

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	32	11	3	3	0	0	83	6	260
2019	3 to 10 years in current department or agency	48	27	16	4	3	0	1	76	7	387
2019	11 to 20 years in current department or agency	53	30	13	2	2	0	0	83	4	206
2019	More than 20 years in current department or agency	72	21	0	5	1	0	0	93	7	45
2018	Less than 3 years in current department or agency	41	34	17	6	2	0	0	75	8	300
2018	3 to 10 years in current department or agency	43	34	13	4	5	1	0	77	9	432
2018	11 to 20 years in current department or agency	51	35	10	2	2	0	0	86	4	206
2018	More than 20 years in current department or agency	79	19	0	2	0	0	0	98	2	52
2017	Less than 3 years in current department or agency	49	31	12	4	3	0	0	80	8	437
2017	3 to 10 years in current department or agency	48	32	12	5	2	0	0	80	7	498
2017	11 to 20 years in current department or agency	59	30	8	3	0	0	0	89	3	246
2017	More than 20 years in current department or agency	77	22	2	0	0	0	0	98	0	56
2014	Less than 3 years in current department or agency	54	29	12	3	2	0	1	83	5	228
2014	3 to 10 years in current department or agency	59	25	11	2	2	0	0	84	4	536
2014	11 to 20 years in current department or agency	69	26	4	0	1	0	0	94	2	211
2014	More than 20 years in current department or agency	80	15	4	1	0	0	0	95	1	63

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	27	21	16	10	2	0	52	27	259
2019	3 to 10 years in current department or agency	11	24	17	25	22	0	1	35	48	386
2019	11 to 20 years in current department or agency	10	26	16	22	25	0	1	36	48	207
2019	More than 20 years in current department or agency	7	37	14	23	19	0	0	44	42	45
2018	Less than 3 years in current department or agency	13	24	26	17	16	3	1	38	34	299
2018	3 to 10 years in current department or agency	8	24	19	22	25	0	1	33	48	431
2018	11 to 20 years in current department or agency	9	23	21	19	28	0	0	31	48	206
2018	More than 20 years in current department or agency	3	33	17	18	25	0	3	37	45	52
2017	Less than 3 years in current department or agency	15	27	20	18	17	2	2	43	36	436
2017	3 to 10 years in current department or agency	12	29	17	18	23	0	1	41	41	498
2017	11 to 20 years in current department or agency	11	28	19	21	21	0	0	39	42	246
2017	More than 20 years in current department or agency	9	24	27	16	22	0	2	34	39	56
2014	Less than 3 years in current department or agency	15	29	22	18	13	1	2	46	32	228
2014	3 to 10 years in current department or agency	12	31	17	19	20	1	1	43	40	535
2014	11 to 20 years in current department or agency	8	32	21	23	14	0	1	41	37	211
2014	More than 20 years in current department or agency	9	41	13	18	15	2	2	52	34	63

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	27	25	13	11	3	2	48	26	260
2019	3 to 10 years in current department or agency	14	21	17	24	23	0	1	35	48	386
2019	11 to 20 years in current department or agency	15	19	23	18	23	1	1	34	42	208
2019	More than 20 years in current department or agency	5	34	21	12	24	0	3	41	37	45
2018	Less than 3 years in current department or agency	15	26	22	19	15	0	2	42	35	300
2018	3 to 10 years in current department or agency	11	22	18	22	27	0	1	33	49	432
2018	11 to 20 years in current department or agency	10	24	21	21	22	0	1	34	44	206
2018	More than 20 years in current department or agency	6	27	24	28	12	0	2	33	42	52
2017	Less than 3 years in current department or agency	19	25	19	20	14	1	2	46	35	436
2017	3 to 10 years in current department or agency	15	25	16	20	23	0	1	40	44	496
2017	11 to 20 years in current department or agency	14	26	22	19	17	1	1	40	37	246
2017	More than 20 years in current department or agency	16	33	23	17	11	0	0	49	28	56
2014	Less than 3 years in current department or agency	21	21	25	18	12	1	2	43	31	229
2014	3 to 10 years in current department or agency	15	26	21	18	19	0	1	41	37	534
2014	11 to 20 years in current department or agency	16	27	26	17	12	0	2	43	30	211
2014	More than 20 years in current department or agency	13	39	20	15	7	1	4	55	24	63

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	36	15	7	3	2	0	75	10	260
2019	3 to 10 years in current department or agency	20	34	24	13	9	1	0	54	22	387
2019	11 to 20 years in current department or agency	17	35	24	12	10	1	1	52	23	208
2019	More than 20 years in current department or agency	12	50	13	16	7	0	1	64	23	45
2018	Less than 3 years in current department or agency	33	39	16	7	3	1	0	73	11	299
2018	3 to 10 years in current department or agency	17	32	21	19	10	0	0	50	29	432
2018	11 to 20 years in current department or agency	16	32	25	19	9	0	1	48	28	206
2018	More than 20 years in current department or agency	10	43	19	17	9	0	2	54	26	52
2017	Less than 3 years in current department or agency	28	44	13	8	6	1	0	73	14	434
2017	3 to 10 years in current department or agency	19	35	21	14	10	0	1	55	24	496
2017	11 to 20 years in current department or agency	17	37	24	13	9	0	0	54	22	244
2017	More than 20 years in current department or agency	18	41	16	19	4	0	3	60	23	56
2014	Less than 3 years in current department or agency	32	37	18	9	3	0	1	70	12	229
2014	3 to 10 years in current department or agency	24	36	17	14	7	2	1	61	22	535
2014	11 to 20 years in current department or agency	17	36	23	16	8	1	0	53	24	208
2014	More than 20 years in current department or agency	25	41	14	12	4	0	4	69	16	63

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	33	13	5	3	0	80	7	260
2019	3 to 10 years in current department or agency	36	35	15	9	5	0	71	15	387
2019	11 to 20 years in current department or agency	34	37	18	5	5	0	72	10	206
2019	More than 20 years in current department or agency	40	49	6	3	3	0	89	5	45
2018	Less than 3 years in current department or agency	38	33	16	7	7	0	71	13	300
2018	3 to 10 years in current department or agency	33	38	14	8	7	0	71	15	430
2018	11 to 20 years in current department or agency	32	40	17	5	6	0	73	10	206
2018	More than 20 years in current department or agency	37	51	8	1	2	0	89	3	52
2017	Less than 3 years in current department or agency	37	38	15	4	6	1	75	9	435
2017	3 to 10 years in current department or agency	38	34	15	7	6	0	72	13	499
2017	11 to 20 years in current department or agency	40	34	17	8	2	0	74	10	246
2017	More than 20 years in current department or agency	52	38	4	2	4	0	90	6	55
2014	Less than 3 years in current department or agency	38	35	13	7	6	1	73	13	228
2014	3 to 10 years in current department or agency	39	35	14	8	4	0	74	12	534
2014	11 to 20 years in current department or agency	44	39	10	4	4	0	83	7	209
2014	More than 20 years in current department or agency	57	39	4	0	0	0	96	0	63

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	26	7	1	0	2	4	91	1	260
2019	3 to 10 years in current department or agency	50	29	9	2	1	1	8	87	3	387
2019	11 to 20 years in current department or agency	46	23	15	4	1	0	11	78	5	207
2019	More than 20 years in current department or agency	39	25	14	2	0	0	20	80	2	43
2018	Less than 3 years in current department or agency	68	18	6	2	0	1	6	92	2	300
2018	3 to 10 years in current department or agency	55	29	7	1	1	0	7	90	2	432
2018	11 to 20 years in current department or agency	51	23	14	4	0	1	7	80	4	206
2018	More than 20 years in current department or agency	49	21	12	2	0	1	14	84	2	52
2017	Less than 3 years in current department or agency	62	24	5	1	0	3	6	94	1	437
2017	3 to 10 years in current department or agency	55	24	7	2	1	1	11	89	3	499
2017	11 to 20 years in current department or agency	54	23	9	3	0	1	10	87	4	245
2017	More than 20 years in current department or agency	47	34	12	2	0	0	4	85	2	56
2014	Less than 3 years in current department or agency	62	25	7	2	1	0	4	91	2	228
2014	3 to 10 years in current department or agency	53	28	8	1	2	1	9	89	3	534
2014	11 to 20 years in current department or agency	49	31	10	1	1	0	9	87	2	211
2014	More than 20 years in current department or agency	52	24	9	1	1	0	12	87	3	63

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	11	23	29	26	3	5	60	14	259
2019	3 to 10 years in current department or agency	8	9	33	27	19	2	3	48	18	385
2019	11 to 20 years in current department or agency	5	18	37	24	14	1	1	39	23	208
2019	More than 20 years in current department or agency	9	8	38	23	16	0	7	41	18	45
2018	Less than 3 years in current department or agency	5	9	17	27	29	4	9	64	16	299
2018	3 to 10 years in current department or agency	8	17	24	24	19	2	5	46	27	428
2018	11 to 20 years in current department or agency	10	15	32	25	13	1	5	40	26	205
2018	More than 20 years in current department or agency	8	24	36	23	6	0	2	30	33	52
2017	Less than 3 years in current department or agency	3	8	22	26	31	3	7	63	13	436
2017	3 to 10 years in current department or agency	6	12	31	27	19	2	4	48	19	498
2017	11 to 20 years in current department or agency	5	14	36	22	18	2	4	42	20	245
2017	More than 20 years in current department or agency	8	9	29	24	20	2	9	49	19	56
2014	Less than 3 years in current department or agency	3	11	22	27	31	2	5	62	14	226
2014	3 to 10 years in current department or agency	7	15	29	25	19	1	4	47	23	535
2014	11 to 20 years in current department or agency	6	16	35	27	14	0	3	42	22	211
2014	More than 20 years in current department or agency	0	10	26	35	19	0	10	60	11	63

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	2	11	18	24	36	5	3	66	14	259
2019	3 to 10 years in current department or agency	7	13	28	26	24	2	1	51	20	383
2019	11 to 20 years in current department or agency	10	19	30	21	15	3	1	38	31	206
2019	More than 20 years in current department or agency	4	10	32	25	20	3	7	50	15	45
2018	Less than 3 years in current department or agency	6	9	16	23	37	3	6	66	17	298
2018	3 to 10 years in current department or agency	13	20	22	16	22	2	4	40	36	431
2018	11 to 20 years in current department or agency	11	25	27	16	15	2	4	33	38	206
2018	More than 20 years in current department or agency	11	22	30	24	8	4	1	34	35	52
2017	Less than 3 years in current department or agency	6	8	17	23	35	6	4	65	16	436
2017	3 to 10 years in current department or agency	9	16	25	19	22	3	6	45	27	495
2017	11 to 20 years in current department or agency	8	19	30	20	17	2	3	39	29	244
2017	More than 20 years in current department or agency	7	11	27	24	20	5	6	49	20	56
2014	Less than 3 years in current department or agency	8	11	16	19	38	4	5	62	21	226
2014	3 to 10 years in current department or agency	10	16	24	21	24	1	4	48	27	535
2014	11 to 20 years in current department or agency	7	21	31	23	13	1	4	38	29	209
2014	More than 20 years in current department or agency	1	6	28	30	24	1	10	60	8	63

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	6	16	20	33	13	8	68	11	259
2019	3 to 10 years in current department or agency	7	12	22	27	19	6	7	52	22	383
2019	11 to 20 years in current department or agency	9	19	22	23	12	7	8	41	33	208
2019	More than 20 years in current department or agency	6	14	30	20	19	1	11	43	22	45
2018	Less than 3 years in current department or agency	5	5	16	23	31	7	13	67	13	298
2018	3 to 10 years in current department or agency	12	15	23	18	17	4	11	41	32	427
2018	11 to 20 years in current department or agency	12	24	25	18	11	3	8	32	40	205
2018	More than 20 years in current department or agency	16	23	27	15	8	4	6	26	44	51
2017	Less than 3 years in current department or agency	3	7	18	18	32	9	12	64	14	434
2017	3 to 10 years in current department or agency	8	13	21	22	18	3	14	49	25	497
2017	11 to 20 years in current department or agency	8	18	29	18	13	4	8	36	31	245
2017	More than 20 years in current department or agency	10	12	29	19	12	5	13	38	27	56
2014	Less than 3 years in current department or agency	5	9	10	22	37	6	11	71	17	227
2014	3 to 10 years in current department or agency	8	15	21	19	21	7	9	48	27	535
2014	11 to 20 years in current department or agency	7	16	37	22	11	2	6	35	25	210
2014	More than 20 years in current department or agency	4	7	28	26	17	4	13	52	14	63

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	2	5	10	26	43	6	8	80	8	257
2019	3 to 10 years in current department or agency	3	4	18	35	29	3	8	72	9	387
2019	11 to 20 years in current department or agency	5	10	23	38	20	1	4	60	15	208
2019	More than 20 years in current department or agency	3	6	32	27	22	0	10	55	9	45
2018	Less than 3 years in current department or agency	1	3	16	23	42	4	11	76	5	299
2018	3 to 10 years in current department or agency	4	9	20	25	32	1	8	63	15	430
2018	11 to 20 years in current department or agency	5	13	29	30	19	0	5	51	19	206
2018	More than 20 years in current department or agency	13	9	26	33	19	0	0	52	22	51
2017	Less than 3 years in current department or agency	2	3	11	28	41	4	10	81	6	435
2017	3 to 10 years in current department or agency	3	6	18	31	30	3	10	69	10	495
2017	11 to 20 years in current department or agency	3	10	26	30	24	1	5	58	14	245
2017	More than 20 years in current department or agency	6	5	25	36	20	0	8	60	13	55
2014	Less than 3 years in current department or agency	0	6	12	28	42	4	8	79	7	227
2014	3 to 10 years in current department or agency	3	7	22	33	26	1	7	65	11	536
2014	11 to 20 years in current department or agency	5	8	27	40	17	0	3	59	13	211
2014	More than 20 years in current department or agency	3	6	23	41	14	0	13	63	10	63

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	2	5	11	23	42	7	9	79	8	257
2019	3 to 10 years in current department or agency	6	10	21	26	26	3	8	59	18	384
2019	11 to 20 years in current department or agency	6	14	29	26	20	1	4	48	21	207
2019	More than 20 years in current department or agency	6	14	24	19	27	0	11	52	22	45
2018	Less than 3 years in current department or agency	3	4	17	22	41	3	9	72	8	299
2018	3 to 10 years in current department or agency	8	15	22	21	26	2	8	51	25	430
2018	11 to 20 years in current department or agency	10	21	26	22	15	1	5	39	33	204
2018	More than 20 years in current department or agency	11	19	30	25	11	0	4	38	31	51
2017	Less than 3 years in current department or agency	2	6	15	22	42	4	10	74	9	436
2017	3 to 10 years in current department or agency	5	9	23	24	26	2	10	58	16	496
2017	11 to 20 years in current department or agency	8	15	23	24	23	1	6	51	24	245
2017	More than 20 years in current department or agency	9	15	20	21	26	0	10	52	27	56
2014	Less than 3 years in current department or agency	2	4	15	27	40	3	9	76	7	226
2014	3 to 10 years in current department or agency	7	12	25	22	26	1	7	52	21	534
2014	11 to 20 years in current department or agency	5	14	26	29	20	1	4	52	20	211
2014	More than 20 years in current department or agency	1	15	26	26	18	0	13	51	19	63

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	11	19	11	28	18	8	53	21	259
2019	3 to 10 years in current department or agency	14	15	22	22	18	5	5	43	32	384
2019	11 to 20 years in current department or agency	15	13	24	22	19	4	4	44	31	206
2019	More than 20 years in current department or agency	7	15	23	21	16	7	11	45	27	44
2018	Less than 3 years in current department or agency	10	13	19	12	27	12	9	48	28	299
2018	3 to 10 years in current department or agency	19	19	20	16	17	3	6	36	41	431
2018	11 to 20 years in current department or agency	13	16	24	23	14	2	7	41	32	205
2018	More than 20 years in current department or agency	11	15	24	23	17	3	8	44	29	52
2017	Less than 3 years in current department or agency	5	11	17	16	33	9	9	60	19	436
2017	3 to 10 years in current department or agency	12	15	21	20	20	6	7	45	30	496
2017	11 to 20 years in current department or agency	11	11	27	23	19	3	5	47	23	245
2017	More than 20 years in current department or agency	6	2	18	21	26	10	17	65	11	56
2014	Less than 3 years in current department or agency	6	11	14	16	35	11	7	62	21	227
2014	3 to 10 years in current department or agency	12	17	18	17	22	6	8	45	33	536
2014	11 to 20 years in current department or agency	6	17	24	21	19	5	7	46	27	210
2014	More than 20 years in current department or agency	1	6	22	21	27	11	11	63	9	63

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	10	21	19	29	10	6	58	16	258
2019	3 to 10 years in current department or agency	7	17	29	20	19	4	3	43	26	384
2019	11 to 20 years in current department or agency	8	17	29	21	17	4	3	42	27	207
2019	More than 20 years in current department or agency	1	8	32	22	14	4	17	47	12	45
2018	Less than 3 years in current department or agency	8	15	20	19	25	4	8	51	26	299
2018	3 to 10 years in current department or agency	12	19	23	19	19	2	5	41	34	431
2018	11 to 20 years in current department or agency	13	26	25	15	10	4	7	28	43	206
2018	More than 20 years in current department or agency	15	17	38	17	6	4	3	25	35	52
2017	Less than 3 years in current department or agency	6	9	23	20	30	4	7	57	17	436
2017	3 to 10 years in current department or agency	9	15	25	19	21	2	8	44	28	498
2017	11 to 20 years in current department or agency	10	15	29	18	19	4	6	41	27	245
2017	More than 20 years in current department or agency	10	11	22	21	18	7	13	48	25	56
2014	Less than 3 years in current department or agency	7	10	21	19	31	6	7	57	19	227
2014	3 to 10 years in current department or agency	10	14	28	17	19	5	6	41	27	535
2014	11 to 20 years in current department or agency	6	15	36	20	14	1	8	38	23	211
2014	More than 20 years in current department or agency	3	11	31	20	20	6	9	47	17	63

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	9	28	26	24	3	2	53	17	258
2019	3 to 10 years in current department or agency	9	15	31	25	17	2	1	43	25	384
2019	11 to 20 years in current department or agency	7	18	33	23	16	0	2	40	26	207
2019	More than 20 years in current department or agency	6	10	36	29	13	1	6	45	16	45

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	9	3	4	1	1	4	91	6	260
2019	3 to 10 years in current department or agency	73	9	5	3	3	2	7	89	6	387
2019	11 to 20 years in current department or agency	71	13	5	3	2	0	6	90	5	208
2019	More than 20 years in current department or agency	64	15	3	3	1	0	15	92	5	45
2017	Less than 3 years in current department or agency	73	8	7	2	3	1	5	87	5	438
2017	3 to 10 years in current department or agency	72	9	8	3	3	0	6	86	6	501
2017	11 to 20 years in current department or agency	72	15	2	1	3	0	7	94	4	247
2017	More than 20 years in current department or agency	78	6	2	4	2	0	9	92	6	56
2014	Less than 3 years in current department or agency	75	9	5	5	2	0	4	88	7	230
2014	3 to 10 years in current department or agency	76	11	4	2	2	0	5	91	4	541
2014	11 to 20 years in current department or agency	74	11	5	3	2	0	4	89	5	213
2014	More than 20 years in current department or agency	74	12	1	1	1	0	10	95	3	63

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	19	16	4	4	22	5	68	11	260
2019	3 to 10 years in current department or agency	21	21	19	12	10	9	7	51	27	386
2019	11 to 20 years in current department or agency	18	28	18	11	11	9	4	53	26	206
2019	More than 20 years in current department or agency	20	27	14	6	4	9	21	67	14	44
2018	Less than 3 years in current department or agency	20	23	22	7	5	15	9	55	16	297
2018	3 to 10 years in current department or agency	11	18	25	17	13	9	6	35	36	437
2018	11 to 20 years in current department or agency	7	27	18	21	14	6	8	39	40	207
2018	More than 20 years in current department or agency	6	27	23	20	8	4	12	39	34	51
2017	Less than 3 years in current department or agency	25	25	15	9	6	10	11	62	19	437
2017	3 to 10 years in current department or agency	17	21	22	13	13	9	6	45	30	499
2017	11 to 20 years in current department or agency	15	25	20	15	14	5	6	45	33	246
2017	More than 20 years in current department or agency	14	23	23	13	11	7	9	44	28	56
2014	Less than 3 years in current department or agency	29	24	18	4	4	11	10	67	10	229
2014	3 to 10 years in current department or agency	19	28	18	12	9	6	8	54	24	541
2014	11 to 20 years in current department or agency	19	27	19	18	6	6	5	52	27	213
2014	More than 20 years in current department or agency	24	28	16	9	6	7	11	63	17	64

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	25	6	5	4	5	1	85	9	260
2019	3 to 10 years in current department or agency	32	27	10	11	14	3	3	63	26	387
2019	11 to 20 years in current department or agency	27	30	11	15	10	5	2	61	27	205
2019	More than 20 years in current department or agency	33	29	9	6	8	3	12	73	16	45
2018	Less than 3 years in current department or agency	49	26	9	5	6	5	1	79	11	301
2018	3 to 10 years in current department or agency	25	25	16	14	16	2	1	53	30	435
2018	11 to 20 years in current department or agency	19	27	10	18	21	3	2	48	41	207
2018	More than 20 years in current department or agency	16	26	18	18	11	4	6	47	32	51
2017	Less than 3 years in current department or agency	44	26	9	9	7	4	1	74	16	437
2017	3 to 10 years in current department or agency	32	25	13	15	11	3	1	60	27	500
2017	11 to 20 years in current department or agency	24	30	15	13	13	2	2	57	27	246
2017	More than 20 years in current department or agency	18	36	11	16	8	7	6	61	27	56
2014	Less than 3 years in current department or agency	44	27	13	6	4	6	0	75	11	229
2014	3 to 10 years in current department or agency	35	25	14	13	9	3	2	62	23	539
2014	11 to 20 years in current department or agency	30	31	17	9	10	2	1	63	20	210
2014	More than 20 years in current department or agency	33	28	14	9	7	1	8	67	17	64

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	33	6	4	2	0	0	88	6	260
2019	3 to 10 years in current department or agency	38	35	9	10	5	1	2	75	16	386
2019	11 to 20 years in current department or agency	33	41	12	9	3	1	2	76	12	208
2019	More than 20 years in current department or agency	36	41	8	6	0	0	10	85	6	45
2018	Less than 3 years in current department or agency	52	31	7	5	2	2	1	86	8	301
2018	3 to 10 years in current department or agency	31	39	12	11	5	1	1	71	16	439
2018	11 to 20 years in current department or agency	23	44	10	12	4	3	4	71	17	207
2018	More than 20 years in current department or agency	20	49	19	6	0	2	4	74	6	51
2017	Less than 3 years in current department or agency	50	31	8	7	3	1	1	82	10	438
2017	3 to 10 years in current department or agency	33	39	10	9	6	1	1	74	15	500
2017	11 to 20 years in current department or agency	29	44	11	9	4	3	1	76	13	246
2017	More than 20 years in current department or agency	29	48	11	0	2	2	9	85	2	56
2014	Less than 3 years in current department or agency	50	33	9	4	1	2	0	85	5	230
2014	3 to 10 years in current department or agency	32	40	12	9	4	1	1	74	14	538
2014	11 to 20 years in current department or agency	38	38	14	8	1	0	1	77	9	213
2014	More than 20 years in current department or agency	34	30	13	9	1	5	7	73	12	63

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	34	17	2	2	5	5	76	5	260
2019	3 to 10 years in current department or agency	25	30	21	11	6	5	2	59	18	386
2019	11 to 20 years in current department or agency	28	29	22	8	7	2	3	60	17	208
2019	More than 20 years in current department or agency	13	43	17	3	4	0	19	70	9	45
2018	Less than 3 years in current department or agency	24	31	24	5	2	9	5	64	8	301
2018	3 to 10 years in current department or agency	18	31	25	10	8	5	3	53	19	439
2018	11 to 20 years in current department or agency	16	31	27	11	7	5	4	51	20	207
2018	More than 20 years in current department or agency	7	44	28	6	6	2	6	56	13	51

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	14	21	6	6	8	28	47	19	258
2019	3 to 10 years in current department or agency	15	15	17	9	16	1	26	42	35	390
2019	11 to 20 years in current department or agency	17	24	14	6	13	3	23	55	26	206
2019	More than 20 years in current department or agency	16	24	12	11	7	0	31	58	25	45

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	31	8	11	3	0	1	78	14	261
2019	3 to 10 years in current department or agency	33	31	13	14	9	1	0	64	23	394
2019	11 to 20 years in current department or agency	32	29	19	12	8	1	0	61	20	205
2019	More than 20 years in current department or agency	29	41	8	13	7	0	1	71	20	45
2018	Less than 3 years in current department or agency	53	31	7	5	3	1	1	85	8	301
2018	3 to 10 years in current department or agency	34	35	11	11	9	0	0	69	20	439
2018	11 to 20 years in current department or agency	26	39	12	11	11	0	0	65	23	207
2018	More than 20 years in current department or agency	25	60	5	6	4	0	0	85	10	52
2017	Less than 3 years in current department or agency	47	31	8	8	5	0	0	79	13	438
2017	3 to 10 years in current department or agency	37	32	12	11	8	0	0	68	20	500
2017	11 to 20 years in current department or agency	35	35	13	12	4	0	0	70	17	247
2017	More than 20 years in current department or agency	41	37	14	3	4	0	0	78	8	56
2014	Less than 3 years in current department or agency	51	33	6	5	4	0	0	84	9	229
2014	3 to 10 years in current department or agency	42	34	10	10	5	0	0	76	14	538
2014	11 to 20 years in current department or agency	38	38	10	5	8	0	0	76	14	211
2014	More than 20 years in current department or agency	47	35	13	3	3	0	0	82	6	64

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	27	14	3	1	5	4	80	5	260
2019	3 to 10 years in current department or agency	35	27	15	13	7	3	0	64	20	391
2019	11 to 20 years in current department or agency	30	27	19	13	5	3	2	60	20	206
2019	More than 20 years in current department or agency	32	38	19	1	5	1	3	73	7	44
2018	Less than 3 years in current department or agency	51	25	8	5	3	6	2	82	9	301
2018	3 to 10 years in current department or agency	34	27	16	10	8	2	3	64	19	439
2018	11 to 20 years in current department or agency	26	37	12	12	9	2	1	65	22	206
2018	More than 20 years in current department or agency	25	52	10	9	3	0	0	77	12	52
2017	Less than 3 years in current department or agency	47	26	10	6	4	5	1	78	11	438
2017	3 to 10 years in current department or agency	36	30	16	8	5	3	1	69	14	500
2017	11 to 20 years in current department or agency	34	34	14	10	5	2	2	70	15	247
2017	More than 20 years in current department or agency	30	36	26	3	4	0	0	67	8	56
2014	Less than 3 years in current department or agency	46	30	14	3	4	2	2	78	7	230
2014	3 to 10 years in current department or agency	39	31	14	10	5	1	1	71	15	538
2014	11 to 20 years in current department or agency	35	31	16	8	6	3	1	69	15	211
2014	More than 20 years in current department or agency	50	35	10	1	1	3	0	87	3	64

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	30	12	4	2	2	2	82	6	260
2019	3 to 10 years in current department or agency	31	34	12	15	8	1	0	66	23	393
2019	11 to 20 years in current department or agency	32	30	13	15	9	1	0	63	24	205
2019	More than 20 years in current department or agency	35	41	7	15	0	0	3	78	15	45
2018	Less than 3 years in current department or agency	47	34	10	5	2	1	1	83	8	301
2018	3 to 10 years in current department or agency	32	35	11	12	9	0	0	68	21	439
2018	11 to 20 years in current department or agency	27	34	17	12	8	1	0	62	20	206
2018	More than 20 years in current department or agency	38	37	6	19	0	0	0	75	19	52
2017	Less than 3 years in current department or agency	42	33	10	8	5	1	1	77	13	437
2017	3 to 10 years in current department or agency	36	33	12	12	6	1	1	70	18	500
2017	11 to 20 years in current department or agency	31	40	13	12	3	0	0	72	15	247
2017	More than 20 years in current department or agency	38	43	8	6	4	2	0	83	9	56
2014	Less than 3 years in current department or agency	48	33	9	4	4	1	1	83	8	231
2014	3 to 10 years in current department or agency	37	38	10	11	4	0	0	75	15	539
2014	11 to 20 years in current department or agency	36	41	9	9	5	0	0	77	14	213
2014	More than 20 years in current department or agency	50	33	7	9	1	0	0	83	10	64

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	85	7	2	1	0	0	3	96	2	260
2019	3 to 10 years in current department or agency	79	11	3	1	1	1	4	94	3	394
2019	11 to 20 years in current department or agency	78	12	3	1	1	0	4	94	3	206
2019	More than 20 years in current department or agency	80	11	3	0	1	0	5	96	2	45
2017	Less than 3 years in current department or agency	80	10	3	1	1	1	4	94	2	438
2017	3 to 10 years in current department or agency	81	10	3	1	2	0	3	94	3	499
2017	11 to 20 years in current department or agency	82	12	2	0	1	0	3	97	1	246
2017	More than 20 years in current department or agency	94	2	0	0	2	0	2	98	2	56
2014	Less than 3 years in current department or agency	78	11	2	4	1	0	3	93	5	229
2014	3 to 10 years in current department or agency	82	9	3	1	1	0	3	94	3	541
2014	11 to 20 years in current department or agency	82	8	3	3	1	0	3	93	4	213
2014	More than 20 years in current department or agency	90	6	0	0	3	0	1	97	3	64

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	16	11	3	8	9	13	71	15	261
2019	3 to 10 years in current department or agency	31	18	9	7	16	2	16	60	28	393
2019	11 to 20 years in current department or agency	30	20	9	8	18	2	14	60	30	205
2019	More than 20 years in current department or agency	36	27	4	4	3	0	26	85	9	44
2017	Less than 3 years in current department or agency	39	21	8	7	7	4	12	72	18	437
2017	3 to 10 years in current department or agency	35	19	10	6	14	3	13	64	24	499
2017	11 to 20 years in current department or agency	29	24	10	5	13	0	18	65	23	246
2017	More than 20 years in current department or agency	38	23	11	2	4	2	20	79	7	56
2014	Less than 3 years in current department or agency	45	25	12	2	5	5	7	79	7	230
2014	3 to 10 years in current department or agency	39	23	9	6	9	3	12	73	17	540
2014	11 to 20 years in current department or agency	40	18	10	3	11	2	15	70	18	213
2014	More than 20 years in current department or agency	46	19	7	4	0	2	22	85	6	64

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	26	18	4	2	5	1	74	7	261
2019	3 to 10 years in current department or agency	37	28	14	10	8	3	0	67	18	394
2019	11 to 20 years in current department or agency	33	26	18	8	13	2	0	61	21	206
2019	More than 20 years in current department or agency	43	39	8	5	3	0	3	84	8	45
2018	Less than 3 years in current department or agency	47	27	16	3	3	4	1	77	7	299
2018	3 to 10 years in current department or agency	36	30	15	8	9	2	0	67	17	438
2018	11 to 20 years in current department or agency	28	29	17	11	12	2	1	59	24	207
2018	More than 20 years in current department or agency	45	31	9	10	3	2	0	77	13	52
2017	Less than 3 years in current department or agency	43	28	14	6	4	4	1	75	10	437
2017	3 to 10 years in current department or agency	35	27	19	8	7	2	1	64	16	498
2017	11 to 20 years in current department or agency	34	30	17	8	10	1	0	65	18	247
2017	More than 20 years in current department or agency	42	29	16	3	4	3	2	75	8	56

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	31	11	6	2	0	0	81	8	260
2019	3 to 10 years in current department or agency	37	28	16	12	7	0	0	65	19	394
2019	11 to 20 years in current department or agency	33	29	17	12	9	1	0	62	21	206
2019	More than 20 years in current department or agency	47	32	9	12	0	0	0	79	12	45
2018	Less than 3 years in current department or agency	52	30	9	6	3	0	0	83	8	300
2018	3 to 10 years in current department or agency	33	31	15	13	9	0	0	64	22	439
2018	11 to 20 years in current department or agency	28	30	17	12	12	0	1	58	24	207
2018	More than 20 years in current department or agency	36	39	13	12	0	0	0	75	12	52
2017	Less than 3 years in current department or agency	44	31	11	8	5	0	0	76	13	438
2017	3 to 10 years in current department or agency	34	32	17	9	6	1	0	67	16	500
2017	11 to 20 years in current department or agency	33	36	17	8	6	0	0	69	14	247
2017	More than 20 years in current department or agency	37	30	18	9	4	0	2	68	14	56
2014	Less than 3 years in current department or agency	48	35	7	3	6	0	0	84	9	229
2014	3 to 10 years in current department or agency	41	29	14	9	7	0	0	70	15	541
2014	11 to 20 years in current department or agency	43	29	13	9	5	0	0	73	15	212
2014	More than 20 years in current department or agency	60	25	9	4	1	0	0	86	6	64

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	6	27	13	34	18	0	2	33	53	31
2019	11 to 20 years in current department or agency	12	34	21	19	9	5	0	48	30	23

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	23	12	6	2	10	0	78	9	259
2019	3 to 10 years in current department or agency	23	26	18	11	10	11	1	56	24	390
2019	11 to 20 years in current department or agency	17	27	17	17	8	13	1	51	28	205
2019	More than 20 years in current department or agency	20	24	22	8	10	13	3	52	21	45
2018	Less than 3 years in current department or agency	36	29	12	6	3	12	2	75	10	298
2018	3 to 10 years in current department or agency	18	27	18	13	15	9	0	50	30	431
2018	11 to 20 years in current department or agency	13	26	24	15	12	9	1	43	30	206
2018	More than 20 years in current department or agency	8	28	22	12	14	15	1	43	31	50
2017	Less than 3 years in current department or agency	37	29	12	6	5	9	1	74	13	435
2017	3 to 10 years in current department or agency	22	28	15	12	12	10	2	56	26	499
2017	11 to 20 years in current department or agency	21	29	18	12	9	10	1	56	24	246
2017	More than 20 years in current department or agency	22	35	17	2	9	12	2	67	13	54
2014	Less than 3 years in current department or agency	35	29	16	5	3	11	0	73	9	227
2014	3 to 10 years in current department or agency	26	29	16	10	9	10	1	61	21	531
2014	11 to 20 years in current department or agency	28	25	15	13	8	9	1	59	24	210
2014	More than 20 years in current department or agency	27	35	18	5	0	15	0	73	6	63

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	27	17	4	2	5	0	75	7	259
2019	3 to 10 years in current department or agency	22	31	18	15	11	2	0	55	27	391
2019	11 to 20 years in current department or agency	15	31	21	17	14	3	0	47	32	205
2019	More than 20 years in current department or agency	16	33	14	19	12	4	1	52	33	45
2018	Less than 3 years in current department or agency	38	32	15	8	5	3	1	72	13	298
2018	3 to 10 years in current department or agency	17	28	20	20	14	2	0	45	34	432
2018	11 to 20 years in current department or agency	13	26	24	20	16	1	0	40	36	206
2018	More than 20 years in current department or agency	6	32	27	17	18	0	0	38	35	51
2017	Less than 3 years in current department or agency	38	31	13	9	6	3	0	71	16	436
2017	3 to 10 years in current department or agency	20	32	17	15	14	2	1	53	30	497
2017	11 to 20 years in current department or agency	16	29	21	20	12	2	0	46	32	245
2017	More than 20 years in current department or agency	15	33	15	20	12	4	2	51	34	54
2014	Less than 3 years in current department or agency	35	31	15	8	4	6	1	71	13	227
2014	3 to 10 years in current department or agency	23	32	18	14	9	3	1	57	24	532
2014	11 to 20 years in current department or agency	24	28	19	14	13	2	0	53	27	211
2014	More than 20 years in current department or agency	30	33	20	8	3	5	0	67	12	63

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	30	17	7	2	12	0	70	11	258
2019	3 to 10 years in current department or agency	14	27	20	18	13	7	0	44	34	392
2019	11 to 20 years in current department or agency	9	27	21	22	15	5	1	39	39	205
2019	More than 20 years in current department or agency	16	27	9	33	10	4	1	45	45	45
2018	Less than 3 years in current department or agency	27	30	16	9	5	13	1	65	17	299
2018	3 to 10 years in current department or agency	13	22	22	22	16	4	0	37	40	432
2018	11 to 20 years in current department or agency	7	22	24	26	15	5	0	31	44	206
2018	More than 20 years in current department or agency	8	26	27	16	13	10	0	38	32	51
2017	Less than 3 years in current department or agency	27	34	14	8	7	10	1	69	16	436
2017	3 to 10 years in current department or agency	13	30	19	19	12	7	0	46	33	498
2017	11 to 20 years in current department or agency	10	30	25	16	12	6	0	43	30	247
2017	More than 20 years in current department or agency	7	28	22	24	8	10	0	39	36	55
2014	Less than 3 years in current department or agency	22	31	22	10	3	13	0	60	15	228
2014	3 to 10 years in current department or agency	15	31	22	16	9	8	0	50	26	538
2014	11 to 20 years in current department or agency	12	32	24	15	11	6	0	47	28	211
2014	More than 20 years in current department or agency	13	42	13	15	3	14	0	64	21	64

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	34	15	15	3	9	0	64	20	258
2019	3 to 10 years in current department or agency	13	26	19	18	18	5	0	42	38	392
2019	11 to 20 years in current department or agency	12	26	17	22	20	4	0	39	43	206
2019	More than 20 years in current department or agency	13	27	14	24	16	4	1	42	42	45
2018	Less than 3 years in current department or agency	22	34	19	11	7	7	0	60	20	299
2018	3 to 10 years in current department or agency	14	20	17	22	24	2	0	35	47	430
2018	11 to 20 years in current department or agency	8	23	19	29	18	3	0	32	49	205
2018	More than 20 years in current department or agency	10	18	25	26	16	6	0	30	44	51
2017	Less than 3 years in current department or agency	25	32	15	12	10	6	1	60	24	436
2017	3 to 10 years in current department or agency	13	29	17	18	18	4	0	43	39	498
2017	11 to 20 years in current department or agency	11	27	17	21	18	6	0	41	41	247
2017	More than 20 years in current department or agency	16	26	14	24	12	9	0	46	39	55
2014	Less than 3 years in current department or agency	21	37	17	11	7	7	0	62	20	229
2014	3 to 10 years in current department or agency	16	26	18	22	12	5	0	44	36	537
2014	11 to 20 years in current department or agency	13	30	17	20	15	5	0	46	37	211
2014	More than 20 years in current department or agency	18	42	13	13	5	9	0	66	20	64

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	15	7	3	3	27	3	80	9	258
2019	3 to 10 years in current department or agency	35	15	9	5	8	23	5	69	18	391
2019	11 to 20 years in current department or agency	37	13	5	5	4	27	8	77	15	205
2019	More than 20 years in current department or agency	26	13	8	5	10	25	14	63	24	44

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	40	15	5	1	1	0	78	7	260
2019	3 to 10 years in current department or agency	20	37	21	12	8	2	0	58	20	394
2019	11 to 20 years in current department or agency	18	29	23	17	9	3	1	49	28	207
2019	More than 20 years in current department or agency	24	40	14	14	5	4	0	66	20	45
2018	Less than 3 years in current department or agency	34	40	13	6	4	2	0	76	10	300
2018	3 to 10 years in current department or agency	17	37	19	15	11	0	0	55	26	439
2018	11 to 20 years in current department or agency	14	33	27	17	7	1	0	48	25	206
2018	More than 20 years in current department or agency	13	42	21	13	10	0	0	56	23	51
2017	Less than 3 years in current department or agency	34	37	13	9	4	2	1	73	14	435
2017	3 to 10 years in current department or agency	20	39	19	14	6	1	1	60	21	498
2017	11 to 20 years in current department or agency	18	40	19	16	5	2	0	59	22	247
2017	More than 20 years in current department or agency	17	46	18	10	7	2	2	64	17	56
2014	Less than 3 years in current department or agency	34	35	16	8	5	0	1	70	13	232
2014	3 to 10 years in current department or agency	25	44	14	10	6	1	0	70	16	543
2014	11 to 20 years in current department or agency	21	41	18	10	8	1	0	64	18	213
2014	More than 20 years in current department or agency	28	38	19	3	4	4	5	72	8	63

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	32	20	9	4	10	0	63	14	260
2019	3 to 10 years in current department or agency	11	28	24	20	12	6	0	42	33	392
2019	11 to 20 years in current department or agency	8	24	25	24	14	4	1	34	40	206
2019	More than 20 years in current department or agency	10	36	15	19	11	10	0	51	33	45

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	27	13	5	2	9	3	76	8	260
2019	3 to 10 years in current department or agency	28	30	13	12	12	5	1	62	25	393
2019	11 to 20 years in current department or agency	20	38	18	8	10	3	3	61	20	207
2019	More than 20 years in current department or agency	19	43	14	11	4	4	6	68	16	45
2018	Less than 3 years in current department or agency	38	26	11	11	7	5	2	69	19	299
2018	3 to 10 years in current department or agency	21	34	17	11	11	4	1	59	24	439
2018	11 to 20 years in current department or agency	20	36	15	15	8	3	3	59	25	207
2018	More than 20 years in current department or agency	16	44	19	10	4	2	5	64	15	52
2017	Less than 3 years in current department or agency	35	30	13	10	7	4	2	69	18	436
2017	3 to 10 years in current department or agency	30	33	11	10	8	4	3	68	20	501
2017	11 to 20 years in current department or agency	22	39	18	12	6	3	1	64	18	247
2017	More than 20 years in current department or agency	18	39	13	7	9	5	9	67	19	56
2014	Less than 3 years in current department or agency	39	29	12	8	5	7	1	74	14	231
2014	3 to 10 years in current department or agency	32	31	14	10	7	4	2	68	18	541
2014	11 to 20 years in current department or agency	26	36	15	9	6	5	3	68	16	211
2014	More than 20 years in current department or agency	28	40	9	7	3	6	8	79	11	64

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	30	18	5	1	5	0	74	6	260
2019	3 to 10 years in current department or agency	23	29	24	11	9	3	0	55	20	394
2019	11 to 20 years in current department or agency	18	30	25	14	9	3	2	51	24	207
2019	More than 20 years in current department or agency	25	24	19	10	4	9	10	60	17	45
2018	Less than 3 years in current department or agency	38	32	18	4	4	5	0	73	8	299
2018	3 to 10 years in current department or agency	21	29	26	10	13	1	0	51	23	439
2018	11 to 20 years in current department or agency	15	33	24	15	9	3	1	50	25	207
2018	More than 20 years in current department or agency	16	32	26	10	10	3	3	51	21	52

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	19	16	8	7	20	2	59	19	260
2019	3 to 10 years in current department or agency	16	19	14	17	22	11	1	40	44	393
2019	11 to 20 years in current department or agency	12	21	18	20	21	8	0	36	44	207
2019	More than 20 years in current department or agency	13	30	17	14	7	14	6	53	26	44
2018	Less than 3 years in current department or agency	23	20	15	10	10	22	1	55	26	299
2018	3 to 10 years in current department or agency	14	20	16	17	24	8	1	37	45	439
2018	11 to 20 years in current department or agency	12	22	19	18	21	6	2	37	43	207
2018	More than 20 years in current department or agency	10	19	19	26	17	6	2	33	46	52
2017	Less than 3 years in current department or agency	21	22	14	11	13	17	3	53	29	436
2017	3 to 10 years in current department or agency	14	20	15	18	21	11	1	39	44	501
2017	11 to 20 years in current department or agency	12	20	20	17	24	8	0	34	44	247
2017	More than 20 years in current department or agency	7	18	18	16	23	9	9	30	48	56
2014	Less than 3 years in current department or agency	21	22	18	11	12	12	3	52	27	232
2014	3 to 10 years in current department or agency	17	19	20	18	16	9	1	40	38	542
2014	11 to 20 years in current department or agency	13	23	16	17	22	8	0	40	43	213
2014	More than 20 years in current department or agency	16	36	6	14	15	11	2	60	33	64

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	20	25	8	8	18	1	50	20	260
2019	3 to 10 years in current department or agency	9	16	23	17	23	9	3	29	46	394
2019	11 to 20 years in current department or agency	6	14	25	20	23	9	2	23	49	207
2019	More than 20 years in current department or agency	9	17	17	9	17	15	15	37	38	45
2018	Less than 3 years in current department or agency	19	19	24	11	12	13	2	44	27	299
2018	3 to 10 years in current department or agency	8	16	22	18	28	6	3	26	50	439
2018	11 to 20 years in current department or agency	3	18	22	20	25	10	3	24	51	206
2018	More than 20 years in current department or agency	0	22	24	25	20	8	2	24	50	52
2017	Less than 3 years in current department or agency	17	22	20	12	11	15	3	48	28	437
2017	3 to 10 years in current department or agency	8	16	26	15	24	8	4	27	44	500
2017	11 to 20 years in current department or agency	7	18	22	15	21	13	5	30	44	247
2017	More than 20 years in current department or agency	4	12	27	20	18	9	11	20	47	56
2014	Less than 3 years in current department or agency	15	20	25	15	11	12	1	41	31	228
2014	3 to 10 years in current department or agency	10	16	25	16	18	11	4	30	40	541
2014	11 to 20 years in current department or agency	8	17	25	17	16	11	5	30	40	213
2014	More than 20 years in current department or agency	11	23	22	17	11	4	12	41	33	63

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	21	16	9	13	18	4	50	29	260
2019	3 to 10 years in current department or agency	11	16	18	16	29	5	6	30	50	394
2019	11 to 20 years in current department or agency	7	19	23	16	27	3	6	28	47	207
2019	More than 20 years in current department or agency	8	14	16	8	30	5	19	29	50	45
2018	Less than 3 years in current department or agency	13	27	14	15	15	12	3	48	36	301
2018	3 to 10 years in current department or agency	8	17	16	18	32	3	6	28	55	441
2018	11 to 20 years in current department or agency	6	12	21	21	29	5	6	20	57	208
2018	More than 20 years in current department or agency	2	6	30	12	34	2	15	9	55	52
2017	Less than 3 years in current department or agency	13	20	19	13	17	12	5	40	37	437
2017	3 to 10 years in current department or agency	9	13	20	18	29	5	5	24	53	500
2017	11 to 20 years in current department or agency	5	23	17	20	25	6	6	31	50	247
2017	More than 20 years in current department or agency	0	17	15	18	23	7	19	23	56	56
2014	Less than 3 years in current department or agency	15	20	20	17	14	11	3	40	36	231
2014	3 to 10 years in current department or agency	10	15	22	17	26	6	5	28	48	542
2014	11 to 20 years in current department or agency	11	17	19	22	22	4	5	30	49	212
2014	More than 20 years in current department or agency	6	16	22	19	18	1	19	27	46	64

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	25	11	5	2	5	12	77	9	259
2019	3 to 10 years in current department or agency	40	19	16	8	7	2	8	66	16	392
2019	11 to 20 years in current department or agency	39	21	15	7	5	1	13	69	14	206
2019	More than 20 years in current department or agency	49	9	7	1	4	3	27	83	8	45

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	5	3	3	4	9	27	85	11	260
2019	3 to 10 years in current department or agency	49	8	3	4	8	4	23	80	16	392
2019	11 to 20 years in current department or agency	45	4	6	5	10	3	27	70	20	206
2019	More than 20 years in current department or agency	48	5	6	1	6	0	34	81	11	45

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	13	14	5	4	10	13	71	11	262
2019	3 to 10 years in current department or agency	34	16	15	10	10	6	9	59	23	394
2019	11 to 20 years in current department or agency	30	13	17	9	10	7	13	54	24	205
2019	More than 20 years in current department or agency	30	10	5	19	7	0	28	57	36	45

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	15	10	7	5	17	12	70	16	262
2019	3 to 10 years in current department or agency	33	15	14	9	11	9	9	59	24	394
2019	11 to 20 years in current department or agency	26	12	14	13	10	10	15	51	30	205
2019	More than 20 years in current department or agency	23	14	8	10	7	7	32	61	27	45

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	14	10	13	9	12	10	60	28	262
2019	3 to 10 years in current department or agency	27	14	13	14	18	6	8	48	37	393
2019	11 to 20 years in current department or agency	24	13	18	15	13	4	13	44	34	205
2019	More than 20 years in current department or agency	21	16	9	10	18	5	21	50	37	45

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	11	6	3	2	12	10	86	6	262
2019	3 to 10 years in current department or agency	60	15	7	2	3	5	8	87	6	392
2019	11 to 20 years in current department or agency	54	12	7	2	5	2	18	83	9	204
2019	More than 20 years in current department or agency	35	9	15	3	1	12	24	70	7	44

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	8	2	1	0	7	10	96	2	261
2019	3 to 10 years in current department or agency	64	8	6	4	5	7	7	83	10	394
2019	11 to 20 years in current department or agency	56	9	7	5	5	4	14	78	13	206
2019	More than 20 years in current department or agency	53	5	5	3	4	4	26	83	10	44

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	6	2	1	2	4	17	93	4	261
2019	3 to 10 years in current department or agency	61	10	5	4	4	3	14	85	9	394
2019	11 to 20 years in current department or agency	58	5	8	2	4	5	16	81	9	205
2019	More than 20 years in current department or agency	53	3	4	0	4	6	31	87	6	45

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	14	25	19	13	8	19	2	49	26	262
2019	3 to 10 years in current department or agency	7	20	23	21	21	6	2	29	45	393
2019	11 to 20 years in current department or agency	7	21	17	23	23	6	3	30	51	207
2019	More than 20 years in current department or agency	5	27	19	18	19	6	7	37	42	45
2018	Less than 3 years in current department or agency	11	20	26	14	13	13	3	37	32	301
2018	3 to 10 years in current department or agency	7	15	24	25	22	6	1	24	50	441
2018	11 to 20 years in current department or agency	4	20	20	30	20	6	0	26	52	207
2018	More than 20 years in current department or agency	1	11	34	22	16	8	7	15	45	52
2017	Less than 3 years in current department or agency	11	24	20	14	16	12	2	41	36	437
2017	3 to 10 years in current department or agency	7	20	25	20	21	6	2	29	44	501
2017	11 to 20 years in current department or agency	5	25	22	23	18	5	2	32	44	247
2017	More than 20 years in current department or agency	4	28	18	19	19	11	2	36	44	56

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	31	11	6	3	5	1	79	9	262
2019	3 to 10 years in current department or agency	24	36	16	11	9	2	1	62	21	394
2019	11 to 20 years in current department or agency	19	25	20	18	9	8	1	49	30	207
2019	More than 20 years in current department or agency	25	30	17	11	1	13	1	65	14	45
2018	Less than 3 years in current department or agency	47	31	12	4	2	3	1	81	7	301
2018	3 to 10 years in current department or agency	24	36	19	10	9	3	0	61	20	441
2018	11 to 20 years in current department or agency	21	32	18	14	7	7	0	57	23	208
2018	More than 20 years in current department or agency	14	33	19	16	9	8	0	52	27	52
2017	Less than 3 years in current department or agency	47	34	9	4	3	2	1	83	8	435
2017	3 to 10 years in current department or agency	33	33	17	8	5	4	0	68	14	500
2017	11 to 20 years in current department or agency	25	39	15	11	5	5	1	68	17	246
2017	More than 20 years in current department or agency	18	48	12	3	8	9	2	74	12	56
2014	Less than 3 years in current department or agency	51	30	12	1	2	4	0	84	3	229
2014	3 to 10 years in current department or agency	29	38	15	8	2	5	1	72	11	542
2014	11 to 20 years in current department or agency	28	33	19	9	3	7	1	66	14	213
2014	More than 20 years in current department or agency	26	41	13	5	4	7	4	75	10	64

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	23	9	3	2	8	2	84	6	262
2019	3 to 10 years in current department or agency	32	30	15	8	6	7	2	68	15	391
2019	11 to 20 years in current department or agency	27	31	14	7	9	12	1	67	17	207
2019	More than 20 years in current department or agency	24	36	8	4	3	11	15	80	9	45
2018	Less than 3 years in current department or agency	46	27	10	4	3	8	1	82	7	301
2018	3 to 10 years in current department or agency	28	31	20	9	7	4	1	62	16	439
2018	11 to 20 years in current department or agency	27	26	22	9	6	9	1	59	17	208
2018	More than 20 years in current department or agency	19	36	13	8	5	12	8	69	15	52
2017	Less than 3 years in current department or agency	47	26	13	3	3	6	2	79	7	437
2017	3 to 10 years in current department or agency	34	29	17	5	6	6	3	69	13	500
2017	11 to 20 years in current department or agency	25	32	19	7	7	7	4	63	16	247
2017	More than 20 years in current department or agency	21	37	11	8	2	14	7	74	12	56
2014	Less than 3 years in current department or agency	50	27	11	3	3	6	1	82	6	229
2014	3 to 10 years in current department or agency	35	30	16	5	4	9	1	73	9	542
2014	11 to 20 years in current department or agency	33	27	16	7	6	8	4	67	14	213
2014	More than 20 years in current department or agency	27	22	23	0	1	18	9	67	2	64

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	21	4	4	2	0	1	90	6	262
2019	3 to 10 years in current department or agency	41	31	12	9	6	1	0	72	15	394
2019	11 to 20 years in current department or agency	30	32	16	13	8	1	1	63	21	206
2019	More than 20 years in current department or agency	36	34	12	12	3	1	1	72	15	45
2018	Less than 3 years in current department or agency	58	29	5	5	2	1	0	88	7	301
2018	3 to 10 years in current department or agency	33	37	14	8	8	0	0	70	16	441
2018	11 to 20 years in current department or agency	25	37	15	15	7	1	0	62	23	208
2018	More than 20 years in current department or agency	16	43	22	10	8	0	0	59	19	52
2017	Less than 3 years in current department or agency	56	30	6	5	3	0	0	87	7	437
2017	3 to 10 years in current department or agency	39	35	12	8	6	0	0	74	14	499
2017	11 to 20 years in current department or agency	32	40	10	10	7	0	1	72	17	247
2017	More than 20 years in current department or agency	27	42	16	6	8	0	2	70	13	56
2014	Less than 3 years in current department or agency	62	28	5	2	3	1	0	90	5	227
2014	3 to 10 years in current department or agency	41	38	11	5	4	0	0	79	9	542
2014	11 to 20 years in current department or agency	34	40	14	8	3	1	0	75	11	213
2014	More than 20 years in current department or agency	46	33	10	6	1	0	4	81	8	64

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	26	14	7	2	0	1	76	10	262
2019	3 to 10 years in current department or agency	26	29	19	15	10	1	0	55	25	393
2019	11 to 20 years in current department or agency	18	23	21	18	18	1	1	42	36	206
2019	More than 20 years in current department or agency	18	33	28	9	8	0	3	53	18	45
2018	Less than 3 years in current department or agency	42	31	12	7	5	2	0	75	13	301
2018	3 to 10 years in current department or agency	23	26	23	12	15	0	0	49	28	441
2018	11 to 20 years in current department or agency	15	25	26	16	16	0	1	41	33	208
2018	More than 20 years in current department or agency	10	38	26	12	12	2	0	48	25	52
2017	Less than 3 years in current department or agency	40	32	16	4	7	0	0	73	11	437
2017	3 to 10 years in current department or agency	25	30	19	13	12	1	1	56	25	500
2017	11 to 20 years in current department or agency	20	31	22	16	11	0	1	51	27	247
2017	More than 20 years in current department or agency	14	46	20	5	11	0	3	63	17	56
2014	Less than 3 years in current department or agency	42	31	14	7	4	2	0	74	12	230
2014	3 to 10 years in current department or agency	28	30	20	12	9	1	0	59	21	542
2014	11 to 20 years in current department or agency	20	33	21	14	9	3	0	55	24	213
2014	More than 20 years in current department or agency	23	39	25	3	5	0	4	65	9	64

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	28	12	6	4	0	1	78	9	262
2019	3 to 10 years in current department or agency	25	33	17	16	9	0	0	58	25	394
2019	11 to 20 years in current department or agency	20	30	24	13	13	1	1	50	26	206
2019	More than 20 years in current department or agency	21	37	18	16	6	0	2	59	22	44
2018	Less than 3 years in current department or agency	37	38	12	7	4	1	0	76	11	301
2018	3 to 10 years in current department or agency	23	27	23	14	12	0	0	51	26	441
2018	11 to 20 years in current department or agency	16	30	25	17	12	1	0	46	29	208
2018	More than 20 years in current department or agency	12	42	24	11	11	0	0	54	22	52
2017	Less than 3 years in current department or agency	40	38	11	6	6	0	0	77	12	437
2017	3 to 10 years in current department or agency	26	33	17	14	9	0	0	59	23	500
2017	11 to 20 years in current department or agency	19	35	24	16	6	0	1	54	22	246
2017	More than 20 years in current department or agency	17	46	16	11	10	0	2	63	21	56
2014	Less than 3 years in current department or agency	40	34	14	7	4	1	0	75	11	228
2014	3 to 10 years in current department or agency	29	31	21	12	6	0	0	60	19	542
2014	11 to 20 years in current department or agency	23	38	17	10	8	2	0	63	19	213
2014	More than 20 years in current department or agency	34	35	21	4	1	0	4	72	6	64

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	19	19	10	12	12	2	53	25	262
2019	3 to 10 years in current department or agency	25	15	15	13	21	8	2	45	38	394
2019	11 to 20 years in current department or agency	21	17	19	12	18	10	2	44	35	206
2019	More than 20 years in current department or agency	30	31	13	4	7	12	3	72	13	45
2018	Less than 3 years in current department or agency	24	15	21	14	15	10	2	43	33	301
2018	3 to 10 years in current department or agency	16	17	17	20	23	6	2	36	46	439
2018	11 to 20 years in current department or agency	15	20	21	17	17	8	2	39	38	208
2018	More than 20 years in current department or agency	22	28	25	7	6	4	8	57	15	52
2017	Less than 3 years in current department or agency	23	17	24	13	14	8	1	44	30	437
2017	3 to 10 years in current department or agency	20	15	21	16	19	7	1	39	39	498
2017	11 to 20 years in current department or agency	19	18	23	16	15	6	3	41	34	247
2017	More than 20 years in current department or agency	21	32	14	9	10	5	9	62	22	56
2014	Less than 3 years in current department or agency	18	18	19	17	15	12	2	41	36	230
2014	3 to 10 years in current department or agency	20	16	24	12	17	8	2	41	32	541
2014	11 to 20 years in current department or agency	20	26	16	14	14	7	2	51	31	212
2014	More than 20 years in current department or agency	30	29	16	5	6	6	8	69	13	64

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	28	40	32	258
2019	3 to 10 years in current department or agency	22	46	32	390
2019	11 to 20 years in current department or agency	18	53	28	206
2019	More than 20 years in current department or agency	25	53	22	45
2018	Less than 3 years in current department or agency	33	36	31	293
2018	3 to 10 years in current department or agency	23	47	29	432
2018	11 to 20 years in current department or agency	14	53	33	202
2018	More than 20 years in current department or agency	28	38	34	50
2017	Less than 3 years in current department or agency	23	40	37	436
2017	3 to 10 years in current department or agency	18	49	33	496
2017	11 to 20 years in current department or agency	15	54	30	246
2017	More than 20 years in current department or agency	20	53	28	56
2014	Less than 3 years in current department or agency	35	31	34	225
2014	3 to 10 years in current department or agency	23	46	31	538
2014	11 to 20 years in current department or agency	14	60	27	209
2014	More than 20 years in current department or agency	26	55	19	64

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	4	14	42	14	12	14	69
2019	3 to 10 years in current department or agency	17	12	40	17	0	15	84
2019	11 to 20 years in current department or agency	49	6	22	7	0	16	38
2019	More than 20 years in current department or agency	84	16	0	0	0	0	11
2018	Less than 3 years in current department or agency	5	14	30	20	15	16	101
2018	3 to 10 years in current department or agency	20	7	42	19	3	10	101
2018	11 to 20 years in current department or agency	64	3	17	3	0	12	30
2018	More than 20 years in current department or agency	93	0	7	0	0	0	15
2017	Less than 3 years in current department or agency	4	8	35	16	16	21	98
2017	3 to 10 years in current department or agency	22	5	34	24	2	12	88
2017	11 to 20 years in current department or agency	74	3	15	3	0	6	35
2017	More than 20 years in current department or agency	88	12	0	0	0	0	10
2014	Less than 3 years in current department or agency	2	9	25	34	9999	30	73
2014	3 to 10 years in current department or agency	23	11	20	34	9999	13	120
2014	11 to 20 years in current department or agency	65	9	9	11	9999	6	25
2014	More than 20 years in current department or agency	85	6	0	0	9999	9	16

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	41	13	13	8	2	66	21	261
2019	3 to 10 years in current department or agency	20	49	11	13	6	1	70	19	391
2019	11 to 20 years in current department or agency	26	51	11	10	2	1	77	12	208
2019	More than 20 years in current department or agency	20	61	6	6	8	0	81	14	44

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	25	12	2	1	16	0	82	4	261
2019	3 to 10 years in current department or agency	34	30	15	7	3	11	1	73	11	390
2019	11 to 20 years in current department or agency	33	31	15	8	6	7	1	68	15	206
2019	More than 20 years in current department or agency	43	42	7	3	3	3	0	87	5	44

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	259
2019	3 to 10 years in current department or agency	23	77	392
2019	11 to 20 years in current department or agency	28	72	204
2019	More than 20 years in current department or agency	11	89	45
2018	Less than 3 years in current department or agency	16	84	300
2018	3 to 10 years in current department or agency	22	78	438
2018	11 to 20 years in current department or agency	25	75	208
2018	More than 20 years in current department or agency	15	85	52

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	40	60	94
2019	11 to 20 years in current department or agency	29	71	57
2018	3 to 10 years in current department or agency	29	71	87

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	53	47	94
2019	11 to 20 years in current department or agency	63	37	57
2018	Less than 3 years in current department or agency	58	42	48
2018	3 to 10 years in current department or agency	69	31	94

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	31
2019	3 to 10 years in current department or agency	5	95	94

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	94
2019	11 to 20 years in current department or agency	100	57
2018	Less than 3 years in current department or agency	100	42
2018	3 to 10 years in current department or agency	100	85

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	31

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	44	56	94
2019	11 to 20 years in current department or agency	39	61	57
2018	Less than 3 years in current department or agency	28	72	43
2018	3 to 10 years in current department or agency	46	54	90

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	94
2018	3 to 10 years in current department or agency	0	100	85

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	47	53	94
2019	11 to 20 years in current department or agency	38	62	57
2018	Less than 3 years in current department or agency	38	62	46
2018	3 to 10 years in current department or agency	43	57	89

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	37	63	94
2019	11 to 20 years in current department or agency	47	53	57
2018	Less than 3 years in current department or agency	17	83	43
2018	3 to 10 years in current department or agency	48	52	88

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	30	70	94
2019	11 to 20 years in current department or agency	34	66	57
2018	Less than 3 years in current department or agency	27	73	44
2018	3 to 10 years in current department or agency	28	72	86

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	35	65	94
2019	11 to 20 years in current department or agency	31	69	57
2018	Less than 3 years in current department or agency	39	61	45
2018	3 to 10 years in current department or agency	37	63	91

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	25	75	94
2019	11 to 20 years in current department or agency	33	67	57
2018	Less than 3 years in current department or agency	14	86	45
2018	3 to 10 years in current department or agency	21	79	87

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	56	44	94
2019	11 to 20 years in current department or agency	54	46	57
2018	Less than 3 years in current department or agency	56	44	46
2018	3 to 10 years in current department or agency	48	52	92

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	32	68	94
2019	11 to 20 years in current department or agency	19	81	57
2018	Less than 3 years in current department or agency	22	78	44
2018	3 to 10 years in current department or agency	36	64	90

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	31
2019	11 to 20 years in current department or agency	0	100	57

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	94
2018	Less than 3 years in current department or agency	21	79	45
2018	3 to 10 years in current department or agency	22	78	89

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	27	73	94
2019	11 to 20 years in current department or agency	17	83	57
2018	Less than 3 years in current department or agency	21	79	43
2018	3 to 10 years in current department or agency	23	77	88

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	46	54	94
2019	11 to 20 years in current department or agency	56	44	57
2018	Less than 3 years in current department or agency	42	58	45
2018	3 to 10 years in current department or agency	49	51	91

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	39	61	94
2019	11 to 20 years in current department or agency	36	64	57
2018	Less than 3 years in current department or agency	23	77	45
2018	3 to 10 years in current department or agency	38	62	87

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	20	80	94
2019	11 to 20 years in current department or agency	20	80	57
2018	3 to 10 years in current department or agency	10	90	86
2018	11 to 20 years in current department or agency	24	76	38

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	57	43	94
2019	11 to 20 years in current department or agency	53	47	57
2018	Less than 3 years in current department or agency	46	54	47
2018	3 to 10 years in current department or agency	51	49	91

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	94
2019	11 to 20 years in current department or agency	18	82	57
2018	Less than 3 years in current department or agency	22	78	45
2018	3 to 10 years in current department or agency	18	82	87

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	26	74	94
2019	11 to 20 years in current department or agency	28	72	57
2018	Less than 3 years in current department or agency	14	86	44
2018	3 to 10 years in current department or agency	32	68	89

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	94
2019	11 to 20 years in current department or agency	10	90	57
2018	3 to 10 years in current department or agency	14	86	86

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	31
2019	3 to 10 years in current department or agency	8	92	94
2018	3 to 10 years in current department or agency	12	88	86

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	94
2019	11 to 20 years in current department or agency	13	87	57
2018	Less than 3 years in current department or agency	22	78	44
2018	3 to 10 years in current department or agency	18	82	85

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	94
2019	11 to 20 years in current department or agency	16	84	57
2018	3 to 10 years in current department or agency	10	90	84
2018	11 to 20 years in current department or agency	13	87	38

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	29	71	94
2019	11 to 20 years in current department or agency	23	77	57
2018	Less than 3 years in current department or agency	40	60	45
2018	3 to 10 years in current department or agency	46	54	91

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	86
2018	Less than 3 years in current department or agency	13	87	41
2018	3 to 10 years in current department or agency	15	85	80

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	26	74	86
2018	Less than 3 years in current department or agency	38	62	42
2018	3 to 10 years in current department or agency	22	78	79

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	86
2018	Less than 3 years in current department or agency	21	79	42
2018	3 to 10 years in current department or agency	11	89	76

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	86
2018	3 to 10 years in current department or agency	6	94	77
2018	11 to 20 years in current department or agency	15	85	32

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	86
2018	Less than 3 years in current department or agency	16	84	41
2018	3 to 10 years in current department or agency	13	87	78

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	29
2019	3 to 10 years in current department or agency	6	94	86
2018	3 to 10 years in current department or agency	7	93	77

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	29
2019	3 to 10 years in current department or agency	100	86
2018	11 to 20 years in current department or agency	100	31

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	29
2019	3 to 10 years in current department or agency	17	83	86
2018	Less than 3 years in current department or agency	22	78	42
2018	3 to 10 years in current department or agency	16	84	78

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	86
2018	Less than 3 years in current department or agency	17	83	41
2018	3 to 10 years in current department or agency	18	82	77

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	25	75	86
2018	Less than 3 years in current department or agency	34	66	42
2018	3 to 10 years in current department or agency	35	65	79

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	86

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	40	60	86
2018	Less than 3 years in current department or agency	41	59	42
2018	3 to 10 years in current department or agency	53	47	80

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	64	36	86
2018	Less than 3 years in current department or agency	47	53	43
2018	3 to 10 years in current department or agency	58	42	81

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	29

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	32	68	86
2018	3 to 10 years in current department or agency	20	80	77
2018	11 to 20 years in current department or agency	22	78	32

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	256
2019	3 to 10 years in current department or agency	20	80	388

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	6	11	3	4	41	14	60	16	256
2019	3 to 10 years in current department or agency	12	12	15	10	11	32	8	40	35	382
2019	11 to 20 years in current department or agency	10	13	19	9	13	28	8	36	34	204
2019	More than 20 years in current department or agency	11	10	13	3	9	34	22	46	26	44
2018	Less than 3 years in current department or agency	14	10	14	3	5	46	8	53	17	295
2018	3 to 10 years in current department or agency	11	14	22	9	11	27	5	37	30	435
2018	11 to 20 years in current department or agency	9	16	18	13	11	29	5	37	36	204
2018	More than 20 years in current department or agency	6	13	21	9	2	35	13	37	21	49
2017	Less than 3 years in current department or agency	14	11	13	3	5	43	12	54	18	438
2017	3 to 10 years in current department or agency	13	15	20	7	9	29	7	44	25	499
2017	11 to 20 years in current department or agency	11	16	19	11	10	28	5	39	32	246
2017	More than 20 years in current department or agency	9	31	7	0	13	30	11	67	22	56
2014	Less than 3 years in current department or agency	16	15	19	3	3	36	7	55	11	227
2014	3 to 10 years in current department or agency	11	15	21	9	8	29	6	41	27	540
2014	11 to 20 years in current department or agency	13	15	17	9	9	29	9	44	29	214
2014	More than 20 years in current department or agency	9	23	17	10	3	32	7	52	20	64

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	15	12	4	2	20	1	78	7	256
2019	3 to 10 years in current department or agency	25	24	16	8	9	16	2	60	20	382
2019	11 to 20 years in current department or agency	18	28	19	9	9	16	3	56	22	205
2019	More than 20 years in current department or agency	20	22	11	4	6	22	15	66	16	44
2018	Less than 3 years in current department or agency	32	28	14	5	2	18	2	74	9	295
2018	3 to 10 years in current department or agency	20	30	21	6	12	11	2	57	20	432
2018	11 to 20 years in current department or agency	17	23	23	9	11	13	3	48	24	204
2018	More than 20 years in current department or agency	10	30	18	12	4	19	6	54	22	49
2017	Less than 3 years in current department or agency	33	25	12	3	5	18	3	74	10	438
2017	3 to 10 years in current department or agency	23	28	18	9	7	14	2	60	19	498
2017	11 to 20 years in current department or agency	16	32	19	11	7	13	2	57	21	245
2017	More than 20 years in current department or agency	21	37	6	4	11	12	9	74	19	56
2014	Less than 3 years in current department or agency	29	25	17	5	2	21	0	69	10	231
2014	3 to 10 years in current department or agency	25	33	18	5	6	12	1	66	13	542
2014	11 to 20 years in current department or agency	23	24	22	8	5	15	4	58	16	214
2014	More than 20 years in current department or agency	15	33	21	4	0	21	6	66	5	64

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	260
2019	3 to 10 years in current department or agency	13	87	392
2018	Less than 3 years in current department or agency	6	94	298
2018	3 to 10 years in current department or agency	12	88	438
2018	11 to 20 years in current department or agency	10	90	206
2018	More than 20 years in current department or agency	9	91	52

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	31	69	49
2018	Less than 3 years in current department or agency	43	57	19
2018	3 to 10 years in current department or agency	26	74	45

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	71	29	49
2018	Less than 3 years in current department or agency	67	33	18
2018	3 to 10 years in current department or agency	91	9	51

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2018	3 to 10 years in current department or agency	0	100	43

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	49
2018	Less than 3 years in current department or agency	100	16
2018	3 to 10 years in current department or agency	100	43

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	13
2018	Less than 3 years in current department or agency	100	16
2018	11 to 20 years in current department or agency	100	14

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	34	66	49
2018	3 to 10 years in current department or agency	21	79	45

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2018	3 to 10 years in current department or agency	0	100	43

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	20	80	49
2018	Less than 3 years in current department or agency	41	59	16
2018	3 to 10 years in current department or agency	21	79	46

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	30	70	49
2018	Less than 3 years in current department or agency	33	67	17
2018	3 to 10 years in current department or agency	26	74	46

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	49
2018	Less than 3 years in current department or agency	34	66	16
2018	3 to 10 years in current department or agency	21	79	44

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	49
2018	3 to 10 years in current department or agency	14	86	43
2018	11 to 20 years in current department or agency	36	64	14

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	24	76	49
2018	Less than 3 years in current department or agency	36	64	16
2018	3 to 10 years in current department or agency	20	80	44

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	31	69	49
2018	3 to 10 years in current department or agency	19	81	44

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2019	3 to 10 years in current department or agency	14	86	49

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2019	3 to 10 years in current department or agency	16	84	49
2018	3 to 10 years in current department or agency	30	70	44

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	49
2018	Less than 3 years in current department or agency	100	16
2018	3 to 10 years in current department or agency	100	43

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	25	75	49
2018	3 to 10 years in current department or agency	28	72	47
2018	11 to 20 years in current department or agency	33	67	15

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	49
2018	Less than 3 years in current department or agency	100	16
2018	11 to 20 years in current department or agency	100	13

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	25	75	49
2018	3 to 10 years in current department or agency	36	64	46
2018	11 to 20 years in current department or agency	57	43	14

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	36	64	49
2018	Less than 3 years in current department or agency	40	60	18
2018	3 to 10 years in current department or agency	43	57	47

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	22	78	49

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2018	11 to 20 years in current department or agency	0	100	13

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2019	3 to 10 years in current department or agency	21	79	49
2018	3 to 10 years in current department or agency	38	62	46
2018	11 to 20 years in current department or agency	36	64	14

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	17	83	49
2018	11 to 20 years in current department or agency	0	100	13

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2018	11 to 20 years in current department or agency	0	100	13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	48	52	49
2018	Less than 3 years in current department or agency	49	51	17
2018	3 to 10 years in current department or agency	46	54	49

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	259
2019	3 to 10 years in current department or agency	13	87	393

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	5	13	3	0	45	13	60	9	258
2019	3 to 10 years in current department or agency	12	12	19	6	7	39	6	44	22	385
2019	11 to 20 years in current department or agency	13	13	19	6	9	33	7	44	24	204
2019	More than 20 years in current department or agency	15	9	13	4	6	35	18	51	22	43
2018	Less than 3 years in current department or agency	15	11	13	1	3	49	8	61	9	296
2018	3 to 10 years in current department or agency	12	15	23	5	7	33	5	44	20	432
2018	11 to 20 years in current department or agency	10	17	21	6	8	32	6	43	23	202
2018	More than 20 years in current department or agency	6	7	12	4	6	52	13	37	27	50
2017	Less than 3 years in current department or agency	16	11	13	2	2	43	12	60	11	433
2017	3 to 10 years in current department or agency	13	17	21	3	6	35	5	50	15	498
2017	11 to 20 years in current department or agency	11	20	22	4	5	33	5	50	15	246
2017	More than 20 years in current department or agency	12	16	12	4	2	44	10	61	12	56
2014	Less than 3 years in current department or agency	18	13	22	2	2	38	6	55	6	229
2014	3 to 10 years in current department or agency	13	18	19	3	3	38	5	55	11	537
2014	11 to 20 years in current department or agency	12	14	16	4	6	40	8	49	20	212
2014	More than 20 years in current department or agency	11	13	20	3	0	46	8	52	6	64

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	13	12	2	0	25	2	79	4	258
2019	3 to 10 years in current department or agency	27	26	16	5	7	19	1	66	14	385
2019	11 to 20 years in current department or agency	21	25	19	5	6	21	3	61	14	204
2019	More than 20 years in current department or agency	25	16	12	3	4	26	13	69	12	43
2018	Less than 3 years in current department or agency	35	27	11	1	3	22	1	81	5	296
2018	3 to 10 years in current department or agency	23	31	19	4	8	15	1	64	14	433
2018	11 to 20 years in current department or agency	19	25	21	7	7	19	2	55	18	202
2018	More than 20 years in current department or agency	10	22	10	6	6	35	11	60	21	50
2017	Less than 3 years in current department or agency	36	27	10	3	2	19	2	80	6	434
2017	3 to 10 years in current department or agency	25	29	17	5	5	17	2	67	12	498
2017	11 to 20 years in current department or agency	19	36	16	3	4	20	1	70	10	246
2017	More than 20 years in current department or agency	19	27	11	6	4	25	9	70	14	56
2014	Less than 3 years in current department or agency	36	24	16	2	0	20	2	77	3	230
2014	3 to 10 years in current department or agency	28	33	14	3	3	17	1	74	8	540
2014	11 to 20 years in current department or agency	21	24	15	7	4	25	4	63	16	213
2014	More than 20 years in current department or agency	19	30	16	1	0	27	6	74	2	64

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	31	16	7	7	1	1	70	14	262
2019	3 to 10 years in current department or agency	32	30	18	11	9	1	1	62	20	393
2019	11 to 20 years in current department or agency	31	28	23	8	9	1	0	60	17	206
2019	More than 20 years in current department or agency	33	37	4	8	14	0	3	72	24	45
2018	Less than 3 years in current department or agency	35	21	20	10	12	1	1	57	23	301
2018	3 to 10 years in current department or agency	24	22	23	15	13	0	2	47	29	439
2018	11 to 20 years in current department or agency	22	29	21	12	15	0	1	52	27	208
2018	More than 20 years in current department or agency	30	23	24	13	10	0	0	53	23	52
2017	Less than 3 years in current department or agency	33	23	21	10	13	0	1	56	23	438
2017	3 to 10 years in current department or agency	29	25	21	13	11	1	0	55	24	499
2017	11 to 20 years in current department or agency	27	23	26	12	10	0	1	51	23	246
2017	More than 20 years in current department or agency	40	25	19	9	6	2	0	65	15	56

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	25	9	3	1	1	2	86	4	261
2019	3 to 10 years in current department or agency	45	26	18	6	4	0	1	72	10	394
2019	11 to 20 years in current department or agency	34	30	23	6	5	0	2	66	10	208
2019	More than 20 years in current department or agency	49	23	14	10	0	0	4	75	11	45
2018	Less than 3 years in current department or agency	52	26	14	2	2	0	2	81	4	300
2018	3 to 10 years in current department or agency	41	27	18	7	3	0	4	71	10	438
2018	11 to 20 years in current department or agency	35	30	19	7	4	1	4	69	12	208
2018	More than 20 years in current department or agency	42	24	14	13	1	0	6	70	15	52
2017	Less than 3 years in current department or agency	51	26	14	3	3	0	2	80	6	438
2017	3 to 10 years in current department or agency	48	23	17	6	1	1	4	75	8	498
2017	11 to 20 years in current department or agency	46	28	14	7	2	1	3	77	9	246
2017	More than 20 years in current department or agency	48	27	8	9	4	0	4	79	14	56

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	19	7	2	1	2	5	89	3	262
2019	3 to 10 years in current department or agency	50	26	12	4	3	1	5	80	8	393
2019	11 to 20 years in current department or agency	37	30	19	6	4	1	2	70	11	207
2019	More than 20 years in current department or agency	46	20	22	6	0	1	5	71	6	45
2018	Less than 3 years in current department or agency	60	19	8	3	1	2	7	87	4	300
2018	3 to 10 years in current department or agency	43	25	14	5	3	0	9	76	9	437
2018	11 to 20 years in current department or agency	39	27	18	8	4	1	4	69	12	208
2018	More than 20 years in current department or agency	31	31	15	11	7	0	6	65	19	52
2017	Less than 3 years in current department or agency	60	20	8	3	3	1	5	86	6	438
2017	3 to 10 years in current department or agency	50	23	13	5	2	0	7	79	7	495
2017	11 to 20 years in current department or agency	40	31	17	4	2	1	4	75	7	246
2017	More than 20 years in current department or agency	44	24	16	8	4	0	4	71	12	56

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	18	5	3	2	4	3	90	4	261
2019	3 to 10 years in current department or agency	54	19	12	7	2	2	4	77	10	394
2019	11 to 20 years in current department or agency	48	25	14	7	4	0	3	75	11	207
2019	More than 20 years in current department or agency	58	4	13	8	7	6	4	69	16	45
2018	Less than 3 years in current department or agency	60	18	6	4	2	4	7	87	6	302
2018	3 to 10 years in current department or agency	50	22	12	4	3	2	7	79	8	437
2018	11 to 20 years in current department or agency	48	22	13	4	5	2	5	76	10	207
2018	More than 20 years in current department or agency	37	28	10	11	2	1	10	74	15	52
2017	Less than 3 years in current department or agency	66	16	7	2	2	3	4	88	4	437
2017	3 to 10 years in current department or agency	56	21	8	5	2	3	6	85	7	497
2017	11 to 20 years in current department or agency	53	20	11	5	2	3	5	80	8	247
2017	More than 20 years in current department or agency	60	12	7	8	0	3	9	83	9	56

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	11	4	2	1	1	6	93	3	262
2019	3 to 10 years in current department or agency	59	16	8	3	2	0	11	85	6	394
2019	11 to 20 years in current department or agency	55	14	13	4	2	1	13	79	6	206
2019	More than 20 years in current department or agency	53	21	9	4	0	0	12	85	5	45
2018	Less than 3 years in current department or agency	61	15	9	1	2	1	10	86	3	301
2018	3 to 10 years in current department or agency	59	14	6	3	2	0	15	87	6	437
2018	11 to 20 years in current department or agency	50	17	9	5	1	1	17	82	7	208
2018	More than 20 years in current department or agency	42	26	8	3	1	0	18	84	6	52
2017	Less than 3 years in current department or agency	67	13	4	2	1	1	12	92	4	438
2017	3 to 10 years in current department or agency	61	11	8	1	2	0	16	87	3	495
2017	11 to 20 years in current department or agency	55	18	6	2	1	0	18	89	4	247
2017	More than 20 years in current department or agency	57	20	9	4	0	2	8	85	4	54

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	25	18	11	7	0	0	64	18	262
2019	3 to 10 years in current department or agency	33	24	18	11	12	0	0	58	24	393
2019	11 to 20 years in current department or agency	30	26	22	10	10	0	2	57	21	208
2019	More than 20 years in current department or agency	37	37	15	6	0	2	4	78	6	44
2018	Less than 3 years in current department or agency	36	26	18	11	8	0	1	63	19	302
2018	3 to 10 years in current department or agency	25	30	19	11	14	0	2	56	25	440
2018	11 to 20 years in current department or agency	28	27	22	10	11	0	1	57	20	208
2018	More than 20 years in current department or agency	23	30	23	10	12	0	2	54	23	52
2017	Less than 3 years in current department or agency	32	28	20	13	8	0	1	60	21	438
2017	3 to 10 years in current department or agency	32	27	17	10	13	0	1	60	23	499
2017	11 to 20 years in current department or agency	25	36	21	10	7	0	1	62	17	245
2017	More than 20 years in current department or agency	36	29	18	9	3	0	4	68	13	55

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	20	12	6	4	2	7	75	11	262
2019	3 to 10 years in current department or agency	28	29	20	11	9	1	2	59	20	394
2019	11 to 20 years in current department or agency	28	20	23	14	11	0	3	49	27	208
2019	More than 20 years in current department or agency	21	27	26	7	10	0	8	53	18	45
2018	Less than 3 years in current department or agency	42	21	14	9	7	5	4	69	17	302
2018	3 to 10 years in current department or agency	26	21	22	13	14	1	4	49	28	440
2018	11 to 20 years in current department or agency	23	25	24	12	10	1	5	51	23	207
2018	More than 20 years in current department or agency	18	26	26	10	15	1	3	46	26	52
2017	Less than 3 years in current department or agency	38	25	18	8	7	1	4	65	16	437
2017	3 to 10 years in current department or agency	29	27	18	13	9	1	3	58	23	499
2017	11 to 20 years in current department or agency	21	29	25	15	8	1	2	51	23	246
2017	More than 20 years in current department or agency	31	21	22	9	12	0	6	55	22	55

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	24	10	5	1	3	5	83	7	261
2019	3 to 10 years in current department or agency	38	26	15	9	6	2	4	68	16	392
2019	11 to 20 years in current department or agency	30	31	21	10	7	1	1	62	17	207
2019	More than 20 years in current department or agency	36	27	13	8	8	0	8	68	18	45
2018	Less than 3 years in current department or agency	51	21	9	7	3	4	5	79	12	302
2018	3 to 10 years in current department or agency	34	23	16	10	8	2	7	63	20	439
2018	11 to 20 years in current department or agency	27	27	22	11	7	1	6	57	19	206
2018	More than 20 years in current department or agency	24	25	19	16	10	4	2	53	27	52
2017	Less than 3 years in current department or agency	53	22	11	5	5	0	4	78	10	436
2017	3 to 10 years in current department or agency	39	25	17	8	6	1	3	68	15	499
2017	11 to 20 years in current department or agency	27	32	26	7	4	1	3	61	12	246
2017	More than 20 years in current department or agency	33	29	12	8	11	2	6	66	20	56

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	30	10	4	2	0	2	84	6	262
2019	3 to 10 years in current department or agency	43	28	14	7	6	1	1	72	14	394
2019	11 to 20 years in current department or agency	43	26	18	7	6	0	1	69	13	207
2019	More than 20 years in current department or agency	43	16	21	6	7	3	6	64	13	45
2018	Less than 3 years in current department or agency	48	31	9	6	3	1	2	81	10	302
2018	3 to 10 years in current department or agency	40	29	13	7	8	0	3	71	15	440
2018	11 to 20 years in current department or agency	38	32	17	8	3	0	2	72	11	205
2018	More than 20 years in current department or agency	38	31	17	4	8	0	2	70	12	52
2017	Less than 3 years in current department or agency	47	23	15	7	6	0	3	71	14	438
2017	3 to 10 years in current department or agency	43	26	13	9	6	1	1	71	16	499
2017	11 to 20 years in current department or agency	36	38	17	5	4	0	1	74	9	246
2017	More than 20 years in current department or agency	44	28	13	3	8	2	2	75	12	56

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	23	7	6	4	1	0	82	11	262
2019	3 to 10 years in current department or agency	32	26	14	11	15	1	1	59	27	393
2019	11 to 20 years in current department or agency	34	25	14	13	14	0	0	58	27	207
2019	More than 20 years in current department or agency	33	29	14	10	8	0	6	66	19	44

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	34	13	5	4	0	1	78	9	262
2019	3 to 10 years in current department or agency	51	27	14	4	2	1	2	80	6	394
2019	11 to 20 years in current department or agency	46	28	15	4	3	1	3	77	8	207
2019	More than 20 years in current department or agency	49	20	16	7	3	0	6	73	10	45
2018	Less than 3 years in current department or agency	48	28	14	6	2	0	2	78	8	301
2018	3 to 10 years in current department or agency	50	27	12	5	3	0	3	80	8	440
2018	11 to 20 years in current department or agency	43	33	14	3	3	1	3	79	7	205
2018	More than 20 years in current department or agency	40	30	13	8	6	0	3	72	14	52
2017	Less than 3 years in current department or agency	51	27	13	4	3	0	2	80	7	438
2017	3 to 10 years in current department or agency	56	25	8	4	2	1	3	85	7	497
2017	11 to 20 years in current department or agency	47	29	14	4	1	2	3	81	5	246
2017	More than 20 years in current department or agency	44	29	11	4	8	2	4	77	12	56

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	21	10	2	1	0	3	86	3	262
2019	3 to 10 years in current department or agency	45	20	16	11	5	0	3	67	16	393
2019	11 to 20 years in current department or agency	42	29	15	6	3	1	5	75	9	208
2019	More than 20 years in current department or agency	41	19	8	13	1	0	17	72	18	45
2018	Less than 3 years in current department or agency	63	18	12	2	2	0	2	83	5	301
2018	3 to 10 years in current department or agency	47	19	17	7	6	0	4	69	13	438
2018	11 to 20 years in current department or agency	38	30	17	7	4	0	4	70	12	207
2018	More than 20 years in current department or agency	35	25	20	6	4	0	9	66	11	52
2017	Less than 3 years in current department or agency	57	19	12	5	4	1	3	79	9	437
2017	3 to 10 years in current department or agency	47	21	15	7	5	0	5	72	13	500
2017	11 to 20 years in current department or agency	41	28	13	8	2	0	6	74	12	245
2017	More than 20 years in current department or agency	41	26	16	3	3	0	9	75	8	56

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	13	4	1	1	1	7	93	2	262
2019	3 to 10 years in current department or agency	65	11	6	7	3	1	7	82	11	394
2019	11 to 20 years in current department or agency	61	17	7	2	2	1	11	87	5	208
2019	More than 20 years in current department or agency	61	4	5	0	0	3	27	93	0	45
2018	Less than 3 years in current department or agency	72	9	4	2	0	7	7	93	3	299
2018	3 to 10 years in current department or agency	57	12	6	3	3	5	13	84	8	437
2018	11 to 20 years in current department or agency	55	17	7	2	2	6	12	87	5	203
2018	More than 20 years in current department or agency	56	8	10	2	2	1	21	82	5	52

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	9	3	2	1	2	5	93	3	262
2019	3 to 10 years in current department or agency	68	10	7	3	6	1	4	83	10	394
2019	11 to 20 years in current department or agency	62	12	12	6	5	1	3	76	11	206
2019	More than 20 years in current department or agency	65	4	7	1	4	3	16	85	7	45
2018	Less than 3 years in current department or agency	76	9	4	3	4	2	3	89	7	302
2018	3 to 10 years in current department or agency	60	15	8	5	6	2	4	80	11	439
2018	11 to 20 years in current department or agency	50	20	10	6	5	2	7	77	12	208
2018	More than 20 years in current department or agency	60	27	6	0	3	0	4	91	4	52
2017	Less than 3 years in current department or agency	76	11	5	2	3	1	3	90	5	435
2017	3 to 10 years in current department or agency	70	13	7	3	3	0	3	86	6	498
2017	11 to 20 years in current department or agency	63	15	8	5	4	1	4	82	10	246
2017	More than 20 years in current department or agency	52	28	6	6	2	0	7	86	8	56

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	82	9	2	1	0	1	4	96	1	262
2019	3 to 10 years in current department or agency	68	16	7	3	3	1	3	87	5	394
2019	11 to 20 years in current department or agency	65	22	4	4	1	1	3	91	6	208
2019	More than 20 years in current department or agency	68	9	6	0	3	0	15	90	3	45
2018	Less than 3 years in current department or agency	74	13	5	3	1	1	3	91	4	301
2018	3 to 10 years in current department or agency	65	18	8	3	2	0	4	87	5	440
2018	11 to 20 years in current department or agency	58	20	10	2	3	1	6	84	5	207
2018	More than 20 years in current department or agency	68	23	2	0	1	0	6	96	1	52
2017	Less than 3 years in current department or agency	77	14	2	3	1	1	3	94	3	438
2017	3 to 10 years in current department or agency	70	17	5	2	2	0	3	90	4	498
2017	11 to 20 years in current department or agency	62	27	6	2	1	0	2	91	3	247
2017	More than 20 years in current department or agency	66	20	4	2	0	0	9	94	2	56

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	15	7	2	2	2	2	89	4	261
2019	3 to 10 years in current department or agency	55	21	10	6	7	1	2	77	13	392
2019	11 to 20 years in current department or agency	45	25	13	6	9	1	2	72	15	208
2019	More than 20 years in current department or agency	46	20	16	3	5	0	10	73	9	45
2018	Less than 3 years in current department or agency	63	18	9	3	4	1	2	84	7	302
2018	3 to 10 years in current department or agency	46	23	10	7	9	0	4	72	17	441
2018	11 to 20 years in current department or agency	39	21	19	10	8	0	3	62	19	207
2018	More than 20 years in current department or agency	37	40	13	6	1	0	2	79	8	52
2017	Less than 3 years in current department or agency	64	17	8	4	4	0	2	83	8	437
2017	3 to 10 years in current department or agency	56	19	11	5	7	0	2	77	12	495
2017	11 to 20 years in current department or agency	49	22	16	6	5	0	1	72	11	247
2017	More than 20 years in current department or agency	38	32	12	6	6	0	6	75	12	56

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	2	1	0	0	1	32	99	0	260
2019	3 to 10 years in current department or agency	47	6	3	0	0	1	43	95	1	389
2019	11 to 20 years in current department or agency	44	6	1	1	0	1	47	97	1	207
2019	More than 20 years in current department or agency	48	3	0	0	1	1	46	97	3	45
2018	Less than 3 years in current department or agency	49	3	1	1	1	1	45	96	2	301
2018	3 to 10 years in current department or agency	42	5	2	0	1	0	49	93	2	436
2018	11 to 20 years in current department or agency	31	8	4	0	1	0	57	90	1	206
2018	More than 20 years in current department or agency	31	4	6	0	0	0	59	86	0	52
2017	Less than 3 years in current department or agency	58	2	1	1	0	0	38	98	1	434
2017	3 to 10 years in current department or agency	44	5	2	2	0	0	47	92	4	498
2017	11 to 20 years in current department or agency	36	12	2	0	1	0	49	95	2	244
2017	More than 20 years in current department or agency	19	11	4	2	0	0	64	82	6	54

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	12	6	2	1	0	9	90	3	261
2019	3 to 10 years in current department or agency	45	20	13	6	6	1	8	72	13	391
2019	11 to 20 years in current department or agency	43	21	14	5	5	1	12	73	11	208
2019	More than 20 years in current department or agency	48	7	19	12	0	0	15	64	14	45
2018	Less than 3 years in current department or agency	55	17	11	4	3	1	10	81	7	301
2018	3 to 10 years in current department or agency	45	17	13	8	5	0	12	70	15	441
2018	11 to 20 years in current department or agency	34	24	15	8	3	1	15	69	14	208
2018	More than 20 years in current department or agency	32	18	17	12	3	0	18	61	19	52
2017	Less than 3 years in current department or agency	59	16	10	4	2	0	8	82	6	438
2017	3 to 10 years in current department or agency	45	22	10	7	5	0	10	75	14	499
2017	11 to 20 years in current department or agency	46	20	14	5	2	0	12	76	8	245
2017	More than 20 years in current department or agency	48	20	13	6	4	2	9	75	11	55

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	22	22	12	12	0	0	54	24	261
2019	3 to 10 years in current department or agency	34	22	17	9	17	1	1	56	27	394
2019	11 to 20 years in current department or agency	33	22	16	10	16	0	4	57	27	208
2019	More than 20 years in current department or agency	38	26	14	3	8	0	11	72	12	45
2018	Less than 3 years in current department or agency	28	18	20	11	21	1	1	48	32	302
2018	3 to 10 years in current department or agency	22	18	14	17	27	0	1	41	45	440
2018	11 to 20 years in current department or agency	27	21	14	13	23	1	2	49	36	208
2018	More than 20 years in current department or agency	26	33	21	7	9	0	4	62	17	52
2017	Less than 3 years in current department or agency	30	20	20	11	18	0	1	50	30	437
2017	3 to 10 years in current department or agency	21	20	15	18	24	1	1	41	43	500
2017	11 to 20 years in current department or agency	28	20	20	14	16	0	2	48	31	247
2017	More than 20 years in current department or agency	51	15	13	11	9	0	2	67	21	55

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	23	12	5	3	1	1	79	9	261
2019	3 to 10 years in current department or agency	49	27	13	5	3	1	2	78	8	394
2019	11 to 20 years in current department or agency	52	25	11	3	2	1	5	83	6	208
2019	More than 20 years in current department or agency	56	18	11	3	0	0	12	85	3	45
2018	Less than 3 years in current department or agency	51	24	15	4	4	0	1	76	9	301
2018	3 to 10 years in current department or agency	49	24	12	6	5	1	4	76	11	439
2018	11 to 20 years in current department or agency	46	31	10	5	2	1	5	82	7	208
2018	More than 20 years in current department or agency	51	31	4	6	2	0	6	87	9	52
2017	Less than 3 years in current department or agency	49	25	13	6	4	0	3	76	10	438
2017	3 to 10 years in current department or agency	51	28	10	4	4	1	3	82	8	500
2017	11 to 20 years in current department or agency	47	34	9	3	1	0	4	86	5	246
2017	More than 20 years in current department or agency	60	31	2	0	5	0	2	93	5	55

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	38	25	7	2	0	0	65	10	262
2019	3 to 10 years in current department or agency	13	36	34	12	5	1	0	49	17	394
2019	11 to 20 years in current department or agency	12	27	42	12	7	0	0	39	20	208
2019	More than 20 years in current department or agency	12	37	37	10	0	0	4	51	10	45
2018	Less than 3 years in current department or agency	27	32	27	10	3	0	0	59	13	298
2018	3 to 10 years in current department or agency	14	31	35	12	8	0	0	45	21	438
2018	11 to 20 years in current department or agency	14	25	38	17	6	0	0	40	22	208
2018	More than 20 years in current department or agency	12	34	39	8	8	0	0	46	15	51
2017	Less than 3 years in current department or agency	19	36	29	11	4	0	1	56	15	437
2017	3 to 10 years in current department or agency	17	34	28	12	7	0	0	52	20	500
2017	11 to 20 years in current department or agency	10	33	42	8	6	0	0	43	14	246
2017	More than 20 years in current department or agency	14	36	38	10	2	0	0	50	12	55

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	16	31	26	18	0	0	44	25	262
2019	3 to 10 years in current department or agency	13	20	36	19	10	1	0	30	33	394
2019	11 to 20 years in current department or agency	11	14	42	22	11	0	1	33	25	208
2019	More than 20 years in current department or agency	5	14	30	20	26	0	4	48	20	45
2018	Less than 3 years in current department or agency	11	15	33	24	16	0	1	41	26	299
2018	3 to 10 years in current department or agency	10	17	37	23	12	0	0	35	28	438
2018	11 to 20 years in current department or agency	9	20	43	16	10	0	1	27	30	208
2018	More than 20 years in current department or agency	10	12	39	19	17	0	2	37	23	52
2017	Less than 3 years in current department or agency	9	14	35	26	15	0	0	41	23	438
2017	3 to 10 years in current department or agency	10	17	33	24	16	0	0	40	27	498
2017	11 to 20 years in current department or agency	10	14	39	27	9	0	0	36	24	244
2017	More than 20 years in current department or agency	9	17	27	26	21	0	0	48	25	56

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	29	19	12	4	10	1	61	18	262
2019	3 to 10 years in current department or agency	17	32	20	13	13	5	0	51	28	394
2019	11 to 20 years in current department or agency	12	37	22	14	11	4	0	51	26	208
2019	More than 20 years in current department or agency	21	36	19	9	7	5	3	62	18	45
2018	Less than 3 years in current department or agency	25	27	22	9	7	9	1	58	18	298
2018	3 to 10 years in current department or agency	12	31	21	15	16	4	1	45	32	437
2018	11 to 20 years in current department or agency	13	32	22	17	10	5	1	48	29	208
2018	More than 20 years in current department or agency	15	35	16	2	11	16	4	63	16	51
2017	Less than 3 years in current department or agency	16	26	20	16	12	9	1	47	31	437
2017	3 to 10 years in current department or agency	14	29	23	12	17	4	1	45	30	500
2017	11 to 20 years in current department or agency	11	33	26	11	10	7	1	48	23	247
2017	More than 20 years in current department or agency	18	31	19	11	15	5	2	52	28	56

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	24	21	13	6	8	2	55	21	260
2019	3 to 10 years in current department or agency	16	23	21	18	16	5	1	42	36	392
2019	11 to 20 years in current department or agency	10	30	22	15	15	6	2	43	33	207
2019	More than 20 years in current department or agency	21	24	7	12	6	8	23	65	25	45
2018	Less than 3 years in current department or agency	24	31	18	11	11	4	2	58	23	298
2018	3 to 10 years in current department or agency	13	23	21	19	20	2	2	37	40	438
2018	11 to 20 years in current department or agency	11	23	19	26	15	3	3	36	43	207
2018	More than 20 years in current department or agency	11	19	27	16	13	7	6	35	34	51
2017	Less than 3 years in current department or agency	18	33	18	15	12	4	1	53	28	438
2017	3 to 10 years in current department or agency	15	25	19	17	19	3	2	42	38	500
2017	11 to 20 years in current department or agency	9	32	23	18	13	2	2	43	33	247
2017	More than 20 years in current department or agency	9	32	26	9	13	3	7	46	25	56

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	258
2019	3 to 10 years in current department or agency	23	77	390
2019	11 to 20 years in current department or agency	21	79	208
2019	More than 20 years in current department or agency	8	92	45
2017	Less than 3 years in current department or agency	16	84	436
2017	3 to 10 years in current department or agency	23	77	499
2017	11 to 20 years in current department or agency	21	79	247
2017	More than 20 years in current department or agency	16	84	56
2014	Less than 3 years in current department or agency	16	84	225
2014	3 to 10 years in current department or agency	19	81	539
2014	11 to 20 years in current department or agency	18	82	212

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	72	28	87
2019	11 to 20 years in current department or agency	84	16	41
2017	Less than 3 years in current department or agency	72	28	71
2017	3 to 10 years in current department or agency	77	23	112
2017	11 to 20 years in current department or agency	73	27	50
2014	Less than 3 years in current department or agency	89	11	37
2014	3 to 10 years in current department or agency	82	18	99
2014	11 to 20 years in current department or agency	73	27	36

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	38	31	9	16	6	0	0	69	22	61
2019	11 to 20 years in current department or agency	38	21	15	10	16	0	0	59	26	33
2017	Less than 3 years in current department or agency	48	30	6	10	4	2	0	79	14	50
2017	3 to 10 years in current department or agency	44	24	3	16	12	1	0	69	28	86
2017	11 to 20 years in current department or agency	39	45	0	8	6	3	0	86	14	36
2014	Less than 3 years in current department or agency	42	42	3	14	0	0	0	84	14	33
2014	3 to 10 years in current department or agency	37	33	7	11	8	3	1	72	20	82
2014	11 to 20 years in current department or agency	34	38	11	9	9	0	0	72	17	24

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	11	6	2	1	26	7	71	29	260
2019	3 to 10 years in current department or agency	45	30	9	1	3	11	1	52	48	390
2019	11 to 20 years in current department or agency	47	29	9	5	1	8	2	51	49	207
2019	More than 20 years in current department or agency	47	28	14	3	3	6	0	50	50	45
2018	Less than 3 years in current department or agency	55	12	3	1	2	19	7	74	26	292
2018	3 to 10 years in current department or agency	54	22	6	2	2	12	1	63	37	439
2018	11 to 20 years in current department or agency	54	21	10	2	2	10	2	61	39	207
2018	More than 20 years in current department or agency	66	11	2	5	2	9	4	76	24	51
2017	Less than 3 years in current department or agency	46	17	8	3	3	20	4	60	40	435
2017	3 to 10 years in current department or agency	39	23	11	6	3	16	1	47	53	500
2017	11 to 20 years in current department or agency	50	28	10	3	3	6	0	53	47	245
2017	More than 20 years in current department or agency	44	20	13	4	6	12	2	51	49	55

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	50
2019	3 to 10 years in current department or agency	49	51	162
2019	11 to 20 years in current department or agency	45	55	87
2019	More than 20 years in current department or agency	43	57	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	73	27	49
2019	3 to 10 years in current department or agency	76	24	153
2019	11 to 20 years in current department or agency	61	39	84
2019	More than 20 years in current department or agency	63	37	19
2018	Less than 3 years in current department or agency	65	35	55
2018	3 to 10 years in current department or agency	72	28	138
2018	11 to 20 years in current department or agency	67	33	68
2018	More than 20 years in current department or agency	46	54	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	25	17	7	6	7	14	62	17	49
2019	3 to 10 years in current department or agency	19	21	19	11	9	5	16	51	25	162
2019	11 to 20 years in current department or agency	12	22	16	14	14	1	21	44	36	88
2019	More than 20 years in current department or agency	17	12	17	0	6	6	43	55	12	22
2018	Less than 3 years in current department or agency	20	24	12	16	13	5	9	52	34	55
2018	3 to 10 years in current department or agency	17	27	13	6	17	2	18	56	28	142
2018	11 to 20 years in current department or agency	9	22	24	11	16	0	17	38	33	71
2018	More than 20 years in current department or agency	7	31	7	10	7	0	38	61	28	11
2017	Less than 3 years in current department or agency	21	25	11	16	14	2	12	52	35	132
2017	3 to 10 years in current department or agency	16	33	13	16	12	2	9	54	31	219
2017	11 to 20 years in current department or agency	7	31	22	10	11	3	16	46	26	107
2017	More than 20 years in current department or agency	13	36	14	13	5	0	19	60	23	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	25	13	10	8	12	23	52	28	49
2019	3 to 10 years in current department or agency	14	16	17	7	10	8	27	46	27	162
2019	11 to 20 years in current department or agency	11	16	13	14	17	2	26	37	44	87
2019	More than 20 years in current department or agency	6	15	17	15	0	3	45	39	29	22
2018	Less than 3 years in current department or agency	19	20	18	12	9	8	15	50	27	55
2018	3 to 10 years in current department or agency	13	19	10	9	14	5	31	49	35	142
2018	11 to 20 years in current department or agency	7	22	18	10	14	3	25	41	34	70
2018	More than 20 years in current department or agency	7	21	7	31	7	0	28	38	52	11
2017	Less than 3 years in current department or agency	14	16	14	17	13	8	18	41	40	131
2017	3 to 10 years in current department or agency	13	22	13	14	14	5	20	47	36	219
2017	11 to 20 years in current department or agency	10	25	18	13	11	5	18	46	31	107
2017	More than 20 years in current department or agency	9	38	18	4	13	0	17	57	21	23

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	7	1	1	2	13	26	93	6	255
2019	3 to 10 years in current department or agency	49	9	5	2	3	3	28	85	8	389
2019	11 to 20 years in current department or agency	50	5	5	2	2	5	32	86	6	205
2019	More than 20 years in current department or agency	38	2	3	0	3	6	49	88	6	44
2018	Less than 3 years in current department or agency	49	7	2	1	3	11	26	90	6	292
2018	3 to 10 years in current department or agency	55	10	5	2	4	3	21	86	7	425
2018	11 to 20 years in current department or agency	54	8	3	1	4	5	26	89	7	199
2018	More than 20 years in current department or agency	53	5	2	0	0	4	36	96	0	48

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Statistical Survey Operations by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment