2019 Public Service Employee Survey Results for Statistical Survey Operations by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 48 6 9 4 0 0 80 14 513
2019 Term 52 38 3 6 2 0 0 89 8 354
2019 Casual 46 31 0 18 5 0 0 77 23 24
2019 Student 64 27 0 9 0 0 0 91 9 11
2017 Indeterminate (permanent) 34 42 6 13 5 0 0 76 18 431
2017 Term 43 41 3 9 3 0 0 84 13 775
2017 Casual 45 21 15 12 7 0 0 66 20 15
2017 Student 53 47 0 0 0 0 0 100 0 17
2014 Indeterminate (permanent) 32 45 6 13 4 0 0 77 18 411
2014 Term 40 43 4 9 4 0 0 83 13 558
2014 Casual 38 39 6 13 3 0 0 78 16 28
2014 Student 52 43 5 0 0 0 0 95 0 21
2011 Indeterminate (permanent) 38 46 5 7 3 0 0 85 10 496
2011 Term 50 37 3 8 2 0 0 87 10 642
2011 Casual 54 40 3 0 3 0 0 94 3 35
2011 Student 63 37 0 0 0 0 0 100 0 35

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 72 15 3 3 2 0 7 93 4 515
2019 Term 77 10 2 1 1 1 8 95 2 354
2019 Casual 83 0 0 0 5 0 11 94 6 23
2019 Student 73 9 0 0 0 0 18 100 0 11
2017 Indeterminate (permanent) 67 16 2 3 1 0 10 93 4 430
2017 Term 69 10 5 1 2 0 12 90 4 776
2017 Casual 55 12 27 0 0 0 6 71 0 15
2017 Student 59 18 0 0 6 0 18 93 7 17
2014 Indeterminate (permanent) 68 11 2 2 1 0 15 94 4 415
2014 Term 72 9 4 1 2 0 12 93 3 561
2014 Casual 58 3 3 0 6 0 29 87 9 28
2014 Student 71 10 0 0 0 5 14 100 0 21
2011 Indeterminate (permanent) 80 9 2 1 2 0 7 95 3 495
2011 Term 74 8 2 1 1 0 14 96 2 642
2011 Casual 71 6 6 3 0 0 14 90 3 35
2011 Student 80 6 3 0 0 0 11 97 0 35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 36 10 9 5 0 7 74 15 512
2019 Term 43 32 9 9 4 0 4 78 13 352
2019 Casual 63 20 6 0 11 0 0 83 11 23
2019 Student 55 36 9 0 0 0 0 91 0 11
2017 Indeterminate (permanent) 26 32 15 11 8 0 8 64 20 431
2017 Term 39 31 8 11 6 0 5 74 18 777
2017 Casual 34 18 13 13 15 0 6 56 30 15
2017 Student 71 12 18 0 0 0 0 82 0 17
2014 Indeterminate (permanent) 29 32 12 11 9 0 8 66 21 415
2014 Term 39 32 9 9 5 0 6 76 15 559
2014 Casual 20 37 10 27 6 0 0 57 33 28
2014 Student 48 38 14 0 0 0 0 86 0 21
2011 Indeterminate (permanent) 31 29 10 13 9 0 10 65 24 494
2011 Term 39 29 8 9 7 0 7 74 17 639
2011 Casual 46 20 9 11 6 0 9 72 19 35
2011 Student 57 34 3 3 3 0 0 91 6 35

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 42 7 14 3 0 0 76 17 514
2019 Term 44 37 8 11 2 0 0 80 12 354
2019 Casual 44 29 13 3 10 0 0 73 13 23
2019 Student 55 36 0 9 0 0 0 91 9 11
2018 Indeterminate (permanent) 30 46 9 12 3 0 0 76 15 324
2018 Term 40 45 5 7 2 0 0 85 10 643
2018 Student 50 50 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 31 45 9 10 6 0 0 76 15 431
2017 Term 40 41 7 9 3 0 0 81 12 776
2017 Casual 26 32 28 7 7 0 0 57 15 15
2017 Student 47 41 0 6 6 0 0 88 12 17
2014 Indeterminate (permanent) 27 47 10 11 4 0 0 75 15 417
2014 Term 36 41 9 11 3 0 0 77 14 562
2014 Casual 32 37 3 12 13 3 0 71 25 28
2014 Student 43 52 5 0 0 0 0 95 0 21
2011 Indeterminate (permanent) 39 42 8 8 2 0 0 82 10 493
2011 Term 48 37 4 7 3 0 0 86 10 640
2011 Casual 43 34 9 9 6 0 0 77 14 35
2011 Student 60 34 0 6 0 0 0 94 6 35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 36 12 14 6 0 1 67 21 515
2019 Term 44 32 11 8 4 0 0 77 12 355
2019 Casual 63 11 16 5 5 0 0 74 10 24
2019 Student 64 27 9 0 0 0 0 91 0 11
2017 Indeterminate (permanent) 28 39 12 13 7 0 1 68 20 430
2017 Term 41 33 10 11 5 0 0 75 15 777
2017 Casual 26 39 28 0 7 0 0 65 7 15
2017 Student 41 47 12 0 0 0 0 88 0 17
2014 Indeterminate (permanent) 27 39 12 13 8 1 1 67 21 417
2014 Term 39 33 11 11 5 0 0 73 16 562
2014 Casual 24 31 6 23 3 9 3 63 30 28
2014 Student 48 29 19 5 0 0 0 76 5 21

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 31 16 14 12 0 1 57 27 515
2019 Term 39 31 12 11 5 1 0 72 16 355
2019 Casual 50 24 8 0 10 3 5 80 11 24
2019 Student 45 36 18 0 0 0 0 82 0 11
2018 Indeterminate (permanent) 24 29 17 15 12 1 1 54 28 326
2018 Term 29 32 15 10 12 1 1 63 23 643
2018 Student 42 33 8 8 0 0 8 82 9 12
2017 Indeterminate (permanent) 26 28 20 12 12 0 2 56 24 431
2017 Term 30 30 15 12 11 0 1 61 23 777
2017 Casual 27 21 20 13 13 0 6 51 29 15
2017 Student 47 29 12 6 0 0 6 81 6 17
2014 Indeterminate (permanent) 25 35 14 14 11 0 2 60 26 414
2014 Term 32 29 16 12 9 1 1 63 21 561
2014 Casual 15 39 15 6 13 12 0 61 22 28
2014 Student 33 43 10 14 0 0 0 76 14 21
2011 Indeterminate (permanent) 31 34 15 12 9 0 1 65 20 495
2011 Term 31 33 17 10 6 1 3 66 17 639
2011 Casual 23 26 29 17 3 0 3 50 21 35
2011 Student 31 37 14 6 3 0 9 75 9 35

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 37 16 8 6 0 0 70 14 515
2019 Term 36 33 18 8 6 0 0 69 14 355
2019 Casual 45 36 11 0 8 0 0 81 8 24
2019 Student 9 73 18 0 0 0 0 82 0 11
2018 Indeterminate (permanent) 32 39 16 8 5 1 0 71 13 325
2018 Term 29 38 16 9 8 0 0 67 17 644
2018 Student 8 42 42 8 0 0 0 50 8 12
2017 Indeterminate (permanent) 34 41 12 7 6 0 0 75 13 432
2017 Term 29 40 14 10 7 0 0 69 17 778
2017 Casual 20 45 15 13 7 0 0 65 21 15
2017 Student 24 53 18 6 0 0 0 76 6 17
2014 Indeterminate (permanent) 30 45 15 5 4 0 0 75 9 415
2014 Term 30 40 15 8 7 0 0 70 15 560
2014 Casual 23 39 22 12 3 0 0 63 15 28
2014 Student 5 62 19 14 0 0 0 67 14 21
2011 Indeterminate (permanent) 39 41 11 6 4 0 0 79 10 496
2011 Term 32 43 13 6 5 0 0 75 11 642
2011 Casual 23 34 20 6 17 0 0 57 23 35
2011 Student 6 49 37 6 3 0 0 54 9 35

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 29 14 20 17 1 0 49 37 514
2019 Term 25 28 19 15 12 1 0 53 28 355
2019 Casual 29 30 28 5 5 0 3 60 10 24
2019 Student 36 45 9 9 0 0 0 82 9 11
2018 Indeterminate (permanent) 18 31 16 19 16 0 0 49 35 325
2018 Term 21 28 17 16 17 1 0 49 34 643
2018 Student 0 75 17 0 0 8 0 82 0 12
2017 Indeterminate (permanent) 17 32 18 18 15 0 0 49 34 431
2017 Term 18 35 15 16 15 0 0 54 31 778
2017 Casual 13 27 20 27 13 0 0 40 40 15
2017 Student 41 41 6 6 6 0 0 82 12 17
2014 Indeterminate (permanent) 17 37 18 17 12 0 0 53 29 415
2014 Term 23 35 15 13 14 0 0 58 27 562
2014 Casual 15 19 24 23 18 0 0 34 42 28
2014 Student 19 57 10 10 5 0 0 76 14 21
2011 Indeterminate (permanent) 22 33 21 14 11 0 0 54 25 496
2011 Term 23 37 16 14 9 1 0 61 23 640
2011 Casual 17 40 23 9 11 0 0 57 20 35
2011 Student 20 37 31 11 0 0 0 57 11 35

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 39 14 10 3 0 0 72 14 514
2019 Term 48 34 9 6 2 0 0 82 9 354
2019 Casual 46 33 11 0 10 0 0 79 10 24
2019 Student 36 36 27 0 0 0 0 73 0 11
2018 Indeterminate (permanent) 34 43 11 8 3 0 0 77 12 324
2018 Term 39 39 11 8 3 0 1 78 11 643
2018 Student 33 50 8 8 0 0 0 83 8 12
2017 Indeterminate (permanent) 39 43 9 6 3 0 1 82 9 431
2017 Term 41 40 8 7 3 0 0 81 11 777
2017 Casual 21 45 7 12 15 0 0 66 27 15
2017 Student 18 59 6 18 0 0 0 76 18 17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 37 13 6 2 1 0 79 8 514
2019 Term 51 30 9 6 3 1 0 82 9 354
2019 Casual 61 24 10 0 5 0 0 85 5 24
2019 Student 45 45 9 0 0 0 0 91 0 11
2018 Indeterminate (permanent) 42 40 9 5 3 0 0 82 8 324
2018 Term 46 34 9 6 3 1 0 81 10 643
2018 Student 33 50 8 0 0 8 0 91 0 12
2017 Indeterminate (permanent) 45 37 11 5 1 0 0 82 7 431
2017 Term 46 36 10 4 4 0 0 82 8 777
2017 Casual 33 39 21 0 0 7 0 78 0 15
2017 Student 47 24 12 12 6 0 0 71 18 17
2014 Indeterminate (permanent) 44 42 7 5 2 0 0 86 7 416
2014 Term 44 39 8 5 3 0 0 84 8 562
2014 Casual 20 44 20 6 10 0 0 64 16 28
2014 Student 29 52 10 10 0 0 0 81 10 21
2011 Indeterminate (permanent) 49 36 9 4 2 0 0 85 6 496
2011 Term 44 40 9 3 2 1 0 86 6 642
2011 Casual 41 41 6 6 3 3 0 85 9 34
2011 Student 40 43 9 9 0 0 0 83 9 35

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 31 19 15 14 0 0 51 29 515
2019 Term 26 34 19 13 8 1 0 60 21 355
2019 Casual 32 32 20 3 13 0 0 64 16 24
2019 Student 36 45 9 0 9 0 0 82 9 11
2018 Indeterminate (permanent) 17 33 18 17 16 0 0 49 33 326
2018 Term 19 33 19 13 16 0 0 52 29 643
2018 Student 17 42 42 0 0 0 0 58 0 12
2017 Indeterminate (permanent) 17 33 20 17 13 0 0 50 30 432
2017 Term 21 34 18 14 14 0 0 54 27 778
2017 Casual 7 26 21 26 21 0 0 33 46 15
2017 Student 24 29 41 6 0 0 0 53 6 17

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 29 13 3 2 0 0 82 5 513
2019 Term 49 28 15 4 4 0 0 77 8 355
2019 Casual 55 32 5 3 5 0 0 87 8 24
2019 Student 36 55 0 9 0 0 0 91 9 11
2018 Indeterminate (permanent) 55 32 8 3 2 0 0 87 5 326
2018 Term 43 33 15 5 4 0 0 76 8 644
2018 Student 17 42 33 8 0 0 0 58 8 12
2017 Indeterminate (permanent) 55 32 8 4 1 0 0 87 5 432
2017 Term 49 31 12 4 3 0 0 80 8 775
2017 Casual 60 20 21 0 0 0 0 79 0 15
2017 Student 35 35 24 6 0 0 0 71 6 17
2014 Indeterminate (permanent) 64 26 6 1 2 0 0 91 3 417
2014 Term 60 25 11 3 2 0 0 85 4 562
2014 Casual 51 31 15 3 0 0 0 82 3 28
2014 Student 38 33 29 0 0 0 0 71 0 21
2011 Indeterminate (permanent) 65 25 7 2 2 0 0 90 4 496
2011 Term 52 34 9 2 2 0 0 86 4 641
2011 Casual 51 26 9 6 9 0 0 77 14 35
2011 Student 26 51 14 6 3 0 0 77 9 35

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 11 26 18 24 21 0 1 37 45 514
2019 Term 18 26 18 19 17 1 0 44 37 353
2019 Casual 34 21 16 13 11 5 0 58 25 24
2019 Student 18 18 36 18 9 0 0 36 27 11
2018 Indeterminate (permanent) 9 26 20 18 26 1 1 35 45 324
2018 Term 10 23 23 20 22 1 1 33 43 644
2018 Student 8 8 25 33 17 8 0 18 55 12
2017 Indeterminate (permanent) 12 27 22 18 21 0 1 39 39 432
2017 Term 13 28 17 19 21 1 1 41 41 774
2017 Casual 13 33 27 12 15 0 0 46 27 15
2017 Student 18 29 24 12 12 0 6 50 25 17
2014 Indeterminate (permanent) 8 36 17 20 17 0 1 45 38 417
2014 Term 14 30 19 20 15 1 1 45 36 561
2014 Casual 9 23 10 16 39 0 3 33 57 28
2014 Student 0 19 33 24 19 0 5 20 45 21
2011 Indeterminate (permanent) 14 32 19 18 16 0 0 46 35 496
2011 Term 12 27 24 20 13 2 2 41 34 639
2011 Casual 14 26 20 11 17 6 6 45 32 35
2011 Student 9 17 34 17 17 6 0 27 36 35

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 21 21 20 22 0 1 36 43 515
2019 Term 16 25 22 19 17 2 1 42 36 354
2019 Casual 24 18 22 15 13 3 5 46 31 24
2019 Student 18 9 45 9 18 0 0 27 27 11
2018 Indeterminate (permanent) 11 26 19 22 21 0 2 37 44 326
2018 Term 12 22 21 21 22 0 2 35 44 644
2018 Student 0 17 25 33 17 8 0 18 55 12
2017 Indeterminate (permanent) 15 25 21 18 19 1 1 41 38 432
2017 Term 17 25 17 20 19 1 2 43 39 772
2017 Casual 0 32 33 21 15 0 0 32 35 15
2017 Student 24 18 24 29 0 0 6 44 31 17
2014 Indeterminate (permanent) 14 29 25 15 14 0 2 44 31 416
2014 Term 18 24 23 18 15 0 1 43 34 562
2014 Casual 13 12 8 31 33 0 3 25 66 28
2014 Student 5 29 19 24 19 0 5 35 45 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 34 24 12 9 1 0 55 22 515
2019 Term 28 37 18 11 5 1 0 66 15 355
2019 Casual 39 32 8 8 10 3 0 73 19 24
2019 Student 45 36 9 9 0 0 0 82 9 11
2018 Indeterminate (permanent) 16 34 22 18 9 0 1 51 27 326
2018 Term 24 34 20 14 7 0 0 59 22 643
2018 Student 8 75 8 0 0 8 0 91 0 12
2017 Indeterminate (permanent) 18 35 22 15 9 0 1 54 24 429
2017 Term 24 40 17 10 9 1 0 64 19 771
2017 Casual 6 40 33 13 7 0 0 46 21 15
2017 Student 29 59 0 12 0 0 0 88 12 17
2014 Indeterminate (permanent) 19 39 17 15 8 1 1 59 23 413
2014 Term 28 34 18 12 5 1 1 63 18 563
2014 Casual 23 31 18 19 3 5 0 57 24 28
2014 Student 24 43 29 5 0 0 0 67 5 21
2011 Indeterminate (permanent) 30 41 14 7 4 0 2 73 12 495
2011 Term 37 40 12 5 3 2 1 80 8 640
2011 Casual 43 11 26 14 3 0 3 56 18 35
2011 Student 43 51 3 3 0 0 0 94 3 35

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 37 17 6 4 0 0 73 10 513
2019 Term 41 35 12 8 4 0 0 75 12 355
2019 Casual 54 24 11 6 5 0 0 78 11 24
2019 Student 45 36 18 0 0 0 0 82 0 11
2018 Indeterminate (permanent) 34 43 15 3 5 0 0 77 9 325
2018 Term 36 35 15 8 7 0 0 70 15 643
2018 Student 17 58 8 17 0 0 0 75 17 12
2017 Indeterminate (permanent) 41 34 15 6 4 0 0 75 10 431
2017 Term 36 37 14 6 7 0 0 73 12 774
2017 Casual 26 46 21 0 7 0 0 72 7 15
2017 Student 29 59 12 0 0 0 0 88 0 17
2014 Indeterminate (permanent) 42 37 11 5 4 0 0 79 9 415
2014 Term 40 36 14 7 3 0 0 75 10 560
2014 Casual 26 41 15 6 12 0 0 67 18 28
2014 Student 29 38 14 10 5 5 0 70 15 21
2011 Indeterminate (permanent) 42 38 11 6 3 0 0 80 9 494
2011 Term 41 38 10 7 3 0 0 80 10 641
2011 Casual 29 34 20 9 9 0 0 63 17 35
2011 Student 20 43 29 6 3 0 0 63 9 35

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 26 12 3 0 0 9 83 3 512
2019 Term 56 26 8 2 1 1 7 89 3 355
2019 Casual 55 39 3 0 0 3 0 97 0 24
2019 Student 73 18 0 0 0 0 9 100 0 11
2018 Indeterminate (permanent) 53 25 11 3 1 0 7 85 3 326
2018 Term 59 23 7 2 1 1 7 90 3 644
2018 Student 67 33 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 52 27 9 2 0 1 9 88 3 431
2017 Term 59 22 6 2 0 2 8 91 2 776
2017 Casual 54 27 0 7 0 6 6 92 8 15
2017 Student 65 35 0 0 0 0 0 100 0 17
2014 Indeterminate (permanent) 53 27 8 1 1 0 10 89 2 416
2014 Term 53 29 8 1 1 1 8 89 2 560
2014 Casual 62 19 13 3 3 0 0 81 6 28
2014 Student 62 38 0 0 0 0 0 100 0 21
2011 Indeterminate (permanent) 49 26 10 3 2 0 9 83 6 491
2011 Term 50 27 10 2 2 1 8 85 4 642
2011 Casual 43 34 3 0 0 3 17 96 0 35
2011 Student 69 26 0 0 0 0 6 100 0 35

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 13 34 26 17 1 2 44 21 514
2019 Term 4 8 28 29 25 2 4 57 13 353
2019 Casual 5 11 31 30 16 3 5 50 17 24
2019 Student 9 36 9 9 18 9 9 33 56 11
2018 Indeterminate (permanent) 8 19 29 25 13 1 5 41 29 324
2018 Term 7 13 22 25 24 3 6 54 22 640
2018 Student 0 0 33 17 25 8 17 56 0 12
2017 Indeterminate (permanent) 6 14 31 23 18 3 5 45 21 430
2017 Term 4 9 27 26 26 2 6 56 15 775
2017 Casual 15 12 22 33 12 0 6 48 29 15
2017 Student 0 6 35 29 24 6 0 56 6 17
2014 Indeterminate (permanent) 5 13 32 28 16 1 6 47 19 417
2014 Term 5 15 27 26 23 1 3 51 21 559
2014 Casual 18 12 13 22 23 3 9 52 34 28
2014 Student 0 10 38 14 38 0 0 52 10 21
2011 Indeterminate (permanent) 6 14 32 25 19 1 3 46 21 493
2011 Term 3 9 27 26 28 2 5 58 13 639
2011 Casual 0 0 26 26 34 0 14 70 0 35
2011 Student 0 6 23 23 34 3 11 67 7 35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 8 15 29 23 21 2 2 45 24 512
2019 Term 3 11 21 26 32 4 3 62 15 351
2019 Casual 8 16 13 31 21 3 8 59 27 24
2019 Student 0 0 27 27 27 18 0 67 0 11
2018 Indeterminate (permanent) 11 22 25 19 17 3 3 38 35 326
2018 Term 10 17 20 18 28 2 5 49 29 641
2018 Student 0 0 17 17 42 8 17 78 0 12
2017 Indeterminate (permanent) 9 17 27 19 20 4 5 42 28 427
2017 Term 7 12 21 22 28 5 5 55 21 774
2017 Casual 13 13 27 13 20 6 7 38 31 15
2017 Student 0 6 24 24 41 6 0 69 6 17
2014 Indeterminate (permanent) 8 13 28 23 19 2 6 46 23 415
2014 Term 10 16 21 20 29 2 3 51 27 559
2014 Casual 6 15 28 21 18 3 9 45 24 28
2014 Student 10 24 19 24 19 0 5 45 35 21
2011 Indeterminate (permanent) 7 19 26 19 23 2 4 46 27 493
2011 Term 5 9 22 22 32 5 5 60 16 638
2011 Casual 6 9 29 17 26 3 11 50 17 35
2011 Student 3 9 14 20 49 0 6 73 12 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 8 15 22 24 18 6 8 48 26 513
2019 Term 4 9 20 22 27 10 8 60 15 352
2019 Casual 9 0 15 40 15 16 5 70 11 24
2019 Student 0 9 9 27 27 18 9 75 13 11
2018 Indeterminate (permanent) 11 22 26 15 12 4 9 31 38 324
2018 Term 9 11 19 21 23 5 11 52 24 637
2018 Student 0 0 8 33 33 17 8 89 0 12
2017 Indeterminate (permanent) 9 15 28 19 13 4 11 38 29 430
2017 Term 5 11 18 20 26 6 13 57 20 773
2017 Casual 7 8 37 8 13 7 21 29 20 14
2017 Student 6 12 6 24 35 12 6 71 21 17
2014 Indeterminate (permanent) 8 14 28 21 15 5 10 42 25 416
2014 Term 7 14 18 21 26 6 9 55 25 561
2014 Casual 15 3 21 26 20 6 9 54 21 28
2014 Student 0 10 5 20 45 15 5 81 13 20
2011 Indeterminate (permanent) 8 14 23 19 22 6 9 48 25 493
2011 Term 5 9 18 18 26 10 14 58 19 639
2011 Casual 0 11 9 20 34 3 23 73 15 35
2011 Student 3 6 14 11 46 3 17 71 11 35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 4 7 21 35 25 1 6 65 12 515
2019 Term 3 5 13 30 38 4 8 77 8 353
2019 Casual 0 3 5 36 32 8 16 90 4 24
2019 Student 10 0 20 10 50 0 10 67 11 10
2018 Indeterminate (permanent) 5 10 24 32 24 1 4 59 16 325
2018 Term 3 8 19 23 35 2 10 66 13 641
2018 Student 0 0 17 25 50 0 8 82 0 12
2017 Indeterminate (permanent) 4 7 23 30 26 3 6 62 12 429
2017 Term 2 5 15 30 34 3 11 75 8 770
2017 Casual 0 0 36 28 30 0 7 62 0 14
2017 Student 0 0 6 29 53 6 6 93 0 17
2014 Indeterminate (permanent) 3 7 24 40 19 1 6 64 11 417
2014 Term 3 7 18 29 33 2 7 69 11 561
2014 Casual 3 3 21 47 8 3 14 67 8 28
2014 Student 0 0 33 29 24 10 5 61 0 21
2011 Indeterminate (permanent) 5 9 25 30 25 1 4 59 15 493
2011 Term 2 5 16 26 37 4 10 73 9 640
2011 Casual 0 0 20 29 34 3 14 76 0 35
2011 Student 0 6 6 29 43 3 14 86 7 35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 6 11 23 27 25 1 6 56 19 513
2019 Term 3 8 15 24 36 6 8 70 12 350
2019 Casual 5 3 18 13 29 14 18 62 12 24
2019 Student 0 9 36 18 9 0 27 38 13 11
2018 Indeterminate (permanent) 7 19 27 23 17 0 7 43 28 324
2018 Term 7 10 19 20 33 2 8 59 19 640
2018 Student 0 0 0 42 33 17 8 100 0 12
2017 Indeterminate (permanent) 6 14 23 23 25 2 7 53 22 429
2017 Term 4 7 18 23 33 3 11 66 13 774
2017 Casual 7 7 20 20 34 6 6 61 17 15
2017 Student 6 12 0 24 53 6 0 81 19 17
2014 Indeterminate (permanent) 7 12 24 28 21 1 9 53 21 417
2014 Term 5 11 22 22 32 1 7 59 17 559
2014 Casual 0 15 26 25 21 0 12 52 18 27
2014 Student 0 0 29 38 24 5 5 68 0 21
2011 Indeterminate (permanent) 3 12 24 24 28 1 8 58 16 493
2011 Term 3 4 18 22 35 5 13 69 9 640
2011 Casual 0 14 11 23 31 0 20 68 18 35
2011 Student 0 6 0 14 63 0 17 93 7 35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 14 24 21 17 5 5 42 32 512
2019 Term 8 12 19 16 26 12 8 52 24 351
2019 Casual 8 13 11 20 18 30 0 55 30 24
2019 Student 0 18 9 9 36 27 0 63 25 11
2018 Indeterminate (permanent) 13 18 21 19 19 2 7 42 34 325
2018 Term 15 16 21 15 20 7 7 40 36 642
2018 Student 8 0 25 33 8 8 17 56 11 12
2017 Indeterminate (permanent) 11 12 21 22 20 6 8 48 27 431
2017 Term 8 11 21 18 27 7 8 52 23 772
2017 Casual 13 15 21 12 27 6 6 44 32 15
2017 Student 0 12 18 6 41 12 12 62 15 17
2014 Indeterminate (permanent) 8 12 20 22 21 7 10 51 25 416
2014 Term 9 16 16 15 28 7 7 51 30 561
2014 Casual 15 12 44 3 8 12 6 14 33 28
2014 Student 5 19 24 29 10 14 0 44 28 21
2011 Indeterminate (permanent) 11 13 22 19 24 4 6 48 27 493
2011 Term 6 11 21 17 26 12 8 53 21 638
2011 Casual 6 9 26 20 23 6 11 52 17 35
2011 Student 3 9 14 17 37 11 9 68 14 35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 16 31 19 19 4 5 42 24 513
2019 Term 5 13 22 22 24 8 5 54 21 351
2019 Casual 3 10 23 19 23 17 5 54 17 24
2019 Student 0 18 18 27 36 0 0 64 18 11
2018 Indeterminate (permanent) 12 20 29 18 13 3 6 33 35 326
2018 Term 11 19 20 19 21 3 6 44 34 642
2018 Student 8 25 17 25 17 0 8 45 36 12
2017 Indeterminate (permanent) 11 14 26 20 18 5 7 42 28 431
2017 Term 7 12 24 19 26 3 9 51 22 774
2017 Casual 15 20 21 13 26 0 6 42 36 15
2017 Student 6 0 29 24 29 6 6 60 7 17
2014 Indeterminate (permanent) 8 13 29 20 16 4 9 42 24 417
2014 Term 9 13 28 18 23 4 6 45 24 560
2014 Casual 9 12 37 10 20 6 6 34 23 28
2014 Student 0 10 14 19 38 14 5 71 12 21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 16 33 25 17 1 2 42 24 512
2019 Term 8 10 29 26 21 3 2 49 20 352
2019 Casual 8 10 19 31 21 12 0 58 20 24
2019 Student 27 18 27 18 9 0 0 27 45 11
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 73 10 4 3 2 0 7 90 6 515
2019 Term 74 9 4 3 2 2 5 90 6 355
2019 Casual 66 8 10 8 0 0 8 80 9 24
2019 Student 91 9 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 71 12 5 2 2 0 7 90 5 433
2017 Term 73 9 7 2 3 0 6 88 5 779
2017 Casual 48 6 27 20 0 0 0 54 20 15
2017 Student 76 12 6 6 0 0 0 88 6 17
2014 Indeterminate (permanent) 73 12 5 2 2 0 7 91 4 422
2014 Term 76 10 4 3 2 0 4 90 5 566
2014 Casual 70 6 0 3 9 0 12 87 13 28
2014 Student 82 9 5 5 0 0 0 91 5 22
2011 Indeterminate (permanent) 77 8 3 3 2 1 5 91 6 492
2011 Term 78 10 3 2 1 2 4 93 3 640
2011 Casual 80 6 0 6 6 0 3 88 12 35
2011 Student 83 6 3 6 0 0 3 91 6 35

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 24 18 11 10 9 8 53 25 513
2019 Term 28 22 17 8 6 15 4 62 18 353
2019 Casual 22 11 10 0 5 46 6 68 11 24
2019 Student 45 18 9 0 0 27 0 88 0 11
2018 Indeterminate (permanent) 9 24 22 17 12 7 9 39 35 325
2018 Term 14 20 22 14 11 11 7 43 30 649
2018 Student 8 25 17 0 0 25 25 67 0 12
2017 Indeterminate (permanent) 16 22 21 14 12 7 7 45 31 431
2017 Term 20 24 18 10 10 9 8 53 25 777
2017 Casual 7 38 13 13 22 0 6 48 38 15
2017 Student 29 24 18 12 6 6 6 60 20 17
2014 Indeterminate (permanent) 18 28 18 13 8 7 9 54 25 423
2014 Term 24 26 18 10 7 7 8 59 20 565
2014 Casual 3 36 21 15 6 12 6 48 26 28
2014 Student 27 36 18 0 0 9 9 78 0 22

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 29 10 13 11 4 4 63 26 514
2019 Term 46 28 9 6 8 2 1 76 15 353
2019 Casual 61 11 0 5 5 15 3 88 12 24
2019 Student 91 0 0 0 0 0 9 100 0 11
2018 Indeterminate (permanent) 22 28 12 15 17 3 2 53 34 323
2018 Term 34 24 13 11 12 3 1 61 25 652
2018 Student 58 42 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 29 27 13 15 11 4 2 59 27 432
2017 Term 37 27 12 11 9 3 1 66 21 778
2017 Casual 14 36 20 7 24 0 0 50 30 14
2017 Student 65 18 6 12 0 0 0 82 12 17
2014 Indeterminate (permanent) 30 30 14 11 9 2 3 63 22 420
2014 Term 40 24 13 11 7 4 1 67 19 563
2014 Casual 15 35 22 10 6 12 0 57 18 28
2014 Student 59 18 14 0 0 9 0 85 0 22

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 38 10 9 4 1 3 76 13 514
2019 Term 48 34 8 6 3 0 1 83 9 355
2019 Casual 60 32 3 0 5 0 0 92 5 24
2019 Student 82 18 0 0 0 0 0 100 0 11
2018 Indeterminate (permanent) 27 44 12 10 2 2 3 75 13 325
2018 Term 38 36 10 9 5 2 1 76 14 654
2018 Student 50 50 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 33 39 11 8 4 3 2 76 13 432
2017 Term 40 37 9 8 4 1 1 79 12 778
2017 Casual 12 61 13 13 0 0 0 73 13 15
2017 Student 53 29 12 6 0 0 0 82 6 17
2014 Indeterminate (permanent) 35 38 13 9 2 1 2 75 11 420
2014 Term 39 37 12 7 3 1 1 77 11 565
2014 Casual 6 51 18 13 5 3 3 61 19 28
2014 Student 59 32 9 0 0 0 0 91 0 22

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 31 20 9 6 4 4 61 16 514
2019 Term 31 33 20 6 3 3 4 68 10 355
2019 Casual 34 18 29 3 5 8 3 59 9 24
2019 Student 55 27 0 0 0 18 0 100 0 11
2018 Indeterminate (permanent) 17 33 25 10 5 5 4 55 17 325
2018 Term 20 31 25 8 7 6 4 56 16 654
2018 Student 8 25 42 0 0 8 17 44 0 12
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 19 16 8 13 3 24 49 29 517
2019 Term 14 16 19 7 10 5 29 45 26 352
2019 Casual 14 16 8 15 8 5 34 49 38 24
2019 Student 9 9 27 9 18 0 27 25 38 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 31 15 12 9 1 0 65 20 518
2019 Term 40 29 10 15 5 0 0 69 20 357
2019 Casual 47 35 5 10 0 0 3 84 10 24
2019 Student 45 45 0 9 0 0 0 91 9 11
2018 Indeterminate (permanent) 34 38 8 11 9 0 0 73 20 326
2018 Term 39 35 11 8 7 0 0 74 15 654
2018 Student 17 58 8 8 0 8 0 82 9 12
2017 Indeterminate (permanent) 38 33 13 11 5 0 0 71 17 433
2017 Term 41 32 10 9 7 0 0 73 16 778
2017 Casual 45 20 7 13 15 0 0 65 28 15
2017 Student 35 41 6 6 12 0 0 76 18 17
2014 Indeterminate (permanent) 38 39 11 6 6 0 0 77 12 420
2014 Term 48 30 9 8 5 0 0 78 13 563
2014 Casual 32 49 6 6 6 0 0 81 13 28
2014 Student 32 45 5 18 0 0 0 77 18 22
2011 Indeterminate (permanent) 37 35 12 10 6 0 0 72 16 495
2011 Term 41 37 8 7 6 0 0 79 13 641
2011 Casual 43 20 17 14 6 0 0 63 20 35
2011 Student 31 37 9 17 3 0 3 71 21 35

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 29 17 12 7 3 1 63 19 518
2019 Term 42 26 14 7 2 4 3 74 10 353
2019 Casual 45 18 16 10 0 11 0 71 11 24
2019 Student 55 36 9 0 0 0 0 91 0 11
2018 Indeterminate (permanent) 32 34 10 12 8 2 1 69 21 325
2018 Term 39 27 14 8 6 3 2 70 15 654
2018 Student 42 17 0 0 0 33 8 100 0 12
2017 Indeterminate (permanent) 35 30 16 8 5 3 2 69 14 433
2017 Term 41 29 13 7 5 4 1 74 12 778
2017 Casual 32 34 21 7 6 0 0 66 13 15
2017 Student 35 35 18 6 6 0 0 71 12 17
2014 Indeterminate (permanent) 37 32 15 7 5 2 2 72 12 421
2014 Term 42 30 13 8 5 1 1 74 13 563
2014 Casual 27 28 19 6 9 9 3 61 17 28
2014 Student 32 41 18 5 0 5 0 76 5 22
2011 Indeterminate (permanent) 41 31 12 8 6 1 0 73 15 494
2011 Term 41 30 12 6 4 5 1 76 11 641
2011 Casual 34 31 14 9 3 6 3 72 13 35
2011 Student 26 51 6 3 0 11 3 90 3 35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 33 13 13 7 0 0 66 21 517
2019 Term 42 31 10 10 4 1 2 75 15 356
2019 Casual 42 32 10 5 5 6 0 78 11 24
2019 Student 64 27 9 0 0 0 0 91 0 11
2018 Indeterminate (permanent) 34 34 11 12 9 1 0 68 21 325
2018 Term 36 34 13 9 5 1 1 72 15 654
2018 Student 33 58 0 8 0 0 0 92 8 12
2017 Indeterminate (permanent) 34 37 12 11 5 1 1 71 16 433
2017 Term 38 35 10 10 5 1 1 74 16 777
2017 Casual 39 26 22 6 7 0 0 65 13 15
2017 Student 35 41 12 12 0 0 0 76 12 17
2014 Indeterminate (permanent) 36 39 9 11 4 0 1 76 15 423
2014 Term 42 36 11 7 4 0 0 78 11 564
2014 Casual 31 36 13 13 0 6 0 71 14 27
2014 Student 27 55 5 9 0 5 0 86 10 22
2011 Indeterminate (permanent) 39 33 9 13 6 1 0 73 19 494
2011 Term 40 36 10 9 4 0 0 77 14 640
2011 Casual 31 31 17 14 0 6 0 67 15 35
2011 Student 26 46 17 9 0 3 0 74 9 35

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 79 12 3 1 1 0 4 95 3 519
2019 Term 81 8 3 1 1 1 5 95 2 356
2019 Casual 77 8 5 5 0 0 5 89 5 24
2019 Student 100 0 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 83 11 1 0 1 0 4 98 1 432
2017 Term 80 10 3 1 2 0 3 93 3 778
2017 Casual 79 0 21 0 0 0 0 79 0 15
2017 Student 82 18 0 0 0 0 0 100 0 17
2014 Indeterminate (permanent) 81 10 3 2 1 0 5 95 3 423
2014 Term 82 10 2 2 2 0 2 93 4 564
2014 Casual 85 0 0 3 9 0 3 88 12 28
2014 Student 76 14 10 0 0 0 0 90 0 21
2011 Indeterminate (permanent) 85 7 2 1 1 0 3 96 3 494
2011 Term 85 7 3 1 1 1 3 95 2 641
2011 Casual 74 9 3 3 6 0 6 88 9 35
2011 Student 83 17 0 0 0 0 0 100 0 35

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 19 9 7 16 1 16 61 28 516
2019 Term 36 18 9 5 11 6 14 68 20 356
2019 Casual 30 13 20 8 3 18 8 58 15 24
2019 Student 64 18 0 0 0 9 9 100 0 11
2017 Indeterminate (permanent) 33 21 10 5 12 3 16 66 21 431
2017 Term 35 22 9 7 11 3 13 67 22 777
2017 Casual 33 27 7 0 15 0 18 73 18 15
2017 Student 71 12 12 6 0 0 0 82 6 17
2014 Indeterminate (permanent) 38 24 9 4 9 2 15 74 15 422
2014 Term 44 19 11 5 7 3 10 74 14 565
2014 Casual 27 36 3 6 10 3 15 77 19 28
2014 Student 38 29 5 10 0 10 10 82 12 21
2011 Indeterminate (permanent) 34 25 10 6 11 2 11 68 21 494
2011 Term 33 27 14 9 7 3 8 67 17 640
2011 Casual 34 14 23 9 9 0 11 55 19 35
2011 Student 26 43 11 9 0 9 3 77 10 35

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 28 15 7 10 2 0 67 17 519
2019 Term 40 25 16 9 3 4 1 70 13 357
2019 Casual 32 37 10 8 3 10 0 77 12 24
2019 Student 36 27 27 0 0 9 0 70 0 11
2018 Indeterminate (permanent) 37 27 14 9 10 3 1 66 19 324
2018 Term 37 30 16 7 7 3 0 70 14 653
2018 Student 50 42 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 37 28 18 7 8 2 1 66 15 429
2017 Term 38 28 16 8 6 3 1 69 14 779
2017 Casual 21 36 36 0 8 0 0 57 8 14
2017 Student 47 35 12 0 6 0 0 82 6 17

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 28 18 10 7 0 0 65 18 519
2019 Term 45 29 11 10 4 0 0 75 14 356
2019 Casual 53 29 5 10 3 0 0 82 13 24
2019 Student 36 64 0 0 0 0 0 100 0 11
2018 Indeterminate (permanent) 36 30 12 12 10 0 0 66 22 326
2018 Term 39 31 14 10 6 0 0 70 16 653
2018 Student 42 58 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 36 32 16 10 6 0 1 68 16 432
2017 Term 38 32 15 7 7 1 0 71 14 779
2017 Casual 20 39 15 27 0 0 0 59 27 15
2017 Student 47 29 6 12 6 0 0 76 18 17
2014 Indeterminate (permanent) 43 32 12 6 6 1 0 75 13 422
2014 Term 47 28 12 8 6 0 0 74 14 563
2014 Casual 36 30 21 10 3 0 0 66 13 28
2014 Student 36 41 14 9 0 0 0 77 9 22

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 21 16 31 18 3 2 32 51 38
2019 Term 7 50 12 28 3 0 0 57 31 23
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 26 18 13 9 11 1 53 26 516
2019 Term 38 25 15 7 4 11 0 70 13 352
2019 Casual 42 21 10 8 5 14 0 73 15 24
2019 Student 64 18 0 0 0 18 0 100 0 11
2018 Indeterminate (permanent) 15 27 22 12 12 11 1 48 28 321
2018 Term 24 27 16 11 10 10 1 58 24 647
2018 Student 42 25 8 0 0 25 0 89 0 12
2017 Indeterminate (permanent) 22 28 18 9 10 11 2 58 22 431
2017 Term 29 30 13 10 8 9 1 65 21 773
2017 Casual 20 33 27 13 7 0 0 52 21 15
2017 Student 53 24 6 6 0 12 0 87 7 17
2014 Indeterminate (permanent) 26 27 15 11 8 13 1 61 22 414
2014 Term 32 30 16 8 6 7 0 67 16 557
2014 Casual 18 26 23 14 7 12 0 50 24 27
2014 Student 14 32 23 5 0 27 0 63 6 22
2011 Indeterminate (permanent) 21 26 16 11 10 14 2 56 25 496
2011 Term 28 29 15 8 6 13 1 66 16 635
2011 Casual 33 21 27 9 6 3 0 56 16 33
2011 Student 29 29 17 3 6 11 6 69 10 35

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 18 31 19 15 14 2 0 50 30 518
2019 Term 37 30 17 9 4 4 0 69 13 352
2019 Casual 53 13 18 3 5 8 0 72 9 24
2019 Student 45 27 9 9 0 9 0 80 10 11
2018 Indeterminate (permanent) 16 26 23 18 15 2 0 43 34 322
2018 Term 24 29 18 15 11 2 0 55 27 647
2018 Student 8 75 8 0 0 8 0 91 0 12
2017 Indeterminate (permanent) 20 29 19 16 13 3 1 50 30 429
2017 Term 27 32 14 13 10 2 1 62 24 773
2017 Casual 27 24 22 13 13 0 0 51 27 15
2017 Student 41 35 12 6 0 6 0 81 6 17
2014 Indeterminate (permanent) 25 28 21 12 11 3 1 55 24 416
2014 Term 29 32 15 12 7 4 1 64 20 557
2014 Casual 17 40 19 15 3 5 0 61 19 28
2014 Student 14 41 14 18 5 5 5 60 25 22
2011 Indeterminate (permanent) 22 34 18 13 10 2 1 58 24 496
2011 Term 31 32 16 10 6 4 0 66 17 637
2011 Casual 52 15 21 9 3 0 0 67 12 33
2011 Student 34 31 11 14 6 3 0 68 21 35

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 27 20 20 14 6 1 41 37 519
2019 Term 25 30 17 12 5 10 0 61 20 351
2019 Casual 40 28 13 0 8 11 0 76 9 24
2019 Student 27 18 27 9 0 18 0 56 11 11
2018 Indeterminate (permanent) 10 24 23 21 16 6 0 37 39 322
2018 Term 18 25 20 18 11 8 0 47 32 648
2018 Student 8 33 17 17 0 25 0 56 22 12
2017 Indeterminate (permanent) 14 29 21 17 10 8 0 46 31 431
2017 Term 18 33 17 13 10 8 1 56 25 774
2017 Casual 13 46 7 13 13 6 0 64 29 15
2017 Student 41 18 24 6 0 12 0 67 7 17
2014 Indeterminate (permanent) 13 32 22 13 11 8 0 49 27 420
2014 Term 17 34 20 14 6 9 0 56 21 561
2014 Casual 12 23 35 10 3 17 0 42 15 28
2014 Student 5 27 18 27 0 23 0 41 35 22
2011 Indeterminate (permanent) 16 29 22 15 11 7 0 48 28 495
2011 Term 23 27 18 13 8 11 0 56 24 638
2011 Casual 26 24 21 9 3 18 0 61 14 34
2011 Student 14 31 20 11 3 17 3 57 18 35

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 26 17 20 19 5 1 41 41 519
2019 Term 21 31 18 17 8 6 0 55 26 351
2019 Casual 34 29 8 13 5 11 0 71 20 24
2019 Student 18 45 9 18 0 9 0 70 20 11
2018 Indeterminate (permanent) 10 25 18 23 20 4 0 37 45 320
2018 Term 17 25 18 19 16 4 0 44 37 647
2018 Student 8 33 42 8 0 8 0 45 9 12
2017 Indeterminate (permanent) 12 26 17 20 16 7 0 42 40 431
2017 Term 19 31 16 15 15 5 0 52 31 775
2017 Casual 21 26 7 13 21 12 0 53 39 15
2017 Student 41 29 6 6 12 6 0 75 19 17
2014 Indeterminate (permanent) 14 31 17 18 13 6 0 48 33 419
2014 Term 19 31 16 19 9 5 0 52 30 562
2014 Casual 12 28 31 18 6 5 0 42 26 28
2014 Student 18 18 18 18 9 18 0 44 33 22
2011 Indeterminate (permanent) 15 31 16 20 14 4 0 48 36 495
2011 Term 19 36 13 18 8 5 0 58 27 638
2011 Casual 24 35 15 18 3 6 0 63 22 34
2011 Student 20 34 14 14 11 6 0 58 27 35

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 15 7 5 7 26 6 72 17 516
2019 Term 39 14 8 5 5 25 5 74 14 352
2019 Casual 60 10 6 0 0 24 0 92 0 24
2019 Student 73 9 0 0 0 18 0 100 0 11
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 36 21 15 8 2 0 56 23 520
2019 Term 32 36 18 8 4 2 0 69 12 356
2019 Casual 43 36 21 0 0 0 0 79 0 24
2019 Student 27 64 0 0 0 9 0 100 0 11
2018 Indeterminate (permanent) 15 37 24 15 9 1 0 52 24 325
2018 Term 25 37 17 12 8 1 1 63 20 652
2018 Student 17 67 17 0 0 0 0 83 0 12
2017 Indeterminate (permanent) 18 41 18 16 5 2 1 60 21 432
2017 Term 27 38 16 11 6 1 1 66 17 774
2017 Casual 26 33 13 7 21 0 0 59 28 15
2017 Student 41 35 12 0 6 6 0 81 6 17
2014 Indeterminate (permanent) 21 40 20 9 7 2 1 64 16 422
2014 Term 31 40 13 9 6 1 0 72 15 569
2014 Casual 5 47 13 21 9 5 0 55 32 28
2014 Student 27 64 5 5 0 0 0 91 5 22
2011 Indeterminate (permanent) 26 36 19 11 6 1 0 63 18 494
2011 Term 34 37 15 8 4 2 0 72 13 641
2011 Casual 34 26 26 11 0 3 0 62 12 35
2011 Student 46 37 11 3 3 0 0 83 6 35

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 28 23 22 12 5 0 40 36 517
2019 Term 19 30 22 12 7 10 0 55 21 355
2019 Casual 40 8 29 15 5 3 0 49 21 24
2019 Student 18 27 36 9 9 0 0 45 18 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 35 16 10 10 4 2 62 21 518
2019 Term 37 26 12 9 5 7 3 70 16 356
2019 Casual 35 28 10 5 0 19 3 81 6 24
2019 Student 18 36 9 0 27 9 0 60 30 11
2018 Indeterminate (permanent) 22 33 17 13 10 3 2 58 24 326
2018 Term 27 33 14 11 9 5 2 64 21 652
2018 Student 33 33 17 8 0 8 0 73 9 12
2017 Indeterminate (permanent) 25 35 15 12 7 4 2 64 20 432
2017 Term 32 32 12 10 8 4 2 68 19 777
2017 Casual 28 44 15 0 13 0 0 72 13 15
2017 Student 41 18 12 12 12 6 0 63 25 17
2014 Indeterminate (permanent) 26 37 15 8 6 5 3 68 15 420
2014 Term 38 28 12 9 7 5 1 70 17 568
2014 Casual 23 32 12 15 10 9 0 61 27 28
2014 Student 27 27 18 18 5 5 0 57 24 22
2011 Indeterminate (permanent) 30 33 11 9 10 4 3 67 21 496
2011 Term 32 36 9 9 5 8 1 74 16 639
2011 Casual 38 25 16 0 9 13 0 71 11 32
2011 Student 31 37 9 9 11 3 0 71 21 35

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 30 24 13 8 3 1 54 21 519
2019 Term 33 28 22 6 4 5 0 65 11 356
2019 Casual 42 29 5 5 5 14 0 82 12 24
2019 Student 18 55 27 0 0 0 0 73 0 11
2018 Indeterminate (permanent) 20 29 25 11 11 3 1 52 23 326
2018 Term 26 31 23 8 8 3 1 59 17 652
2018 Student 42 42 0 8 0 8 0 91 9 12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 21 17 17 19 12 1 40 41 519
2019 Term 24 19 15 12 15 13 2 51 31 355
2019 Casual 21 20 5 16 3 35 0 63 29 24
2019 Student 27 18 9 9 0 36 0 71 14 11
2018 Indeterminate (permanent) 13 24 19 19 19 6 1 39 41 326
2018 Term 17 18 15 14 20 14 2 41 40 652
2018 Student 17 50 8 0 0 25 0 89 0 12
2017 Indeterminate (permanent) 13 20 18 16 21 10 2 38 42 433
2017 Term 17 21 14 15 18 13 1 45 38 777
2017 Casual 7 18 27 15 33 0 0 26 48 15
2017 Student 18 24 0 6 12 18 24 70 30 17
2014 Indeterminate (permanent) 14 23 19 16 17 9 2 41 37 423
2014 Term 19 21 17 15 16 10 1 45 35 569
2014 Casual 6 13 26 30 22 3 0 20 54 28
2014 Student 27 27 18 9 14 5 0 57 24 22
2011 Indeterminate (permanent) 14 25 16 17 18 10 1 44 39 492
2011 Term 21 21 18 12 10 17 1 51 27 640
2011 Casual 22 9 16 16 6 31 0 45 32 32
2011 Student 26 26 14 11 9 11 3 60 23 35

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 8 14 23 18 23 10 4 26 48 519
2019 Term 16 19 25 11 13 14 1 42 29 356
2019 Casual 19 18 21 0 5 34 3 59 8 24
2019 Student 18 45 18 0 0 18 0 78 0 11
2018 Indeterminate (permanent) 6 20 22 18 23 10 2 29 45 326
2018 Term 11 16 23 16 22 8 3 31 43 651
2018 Student 8 33 33 0 0 25 0 56 0 12
2017 Indeterminate (permanent) 9 18 22 15 19 12 4 32 41 433
2017 Term 11 17 24 14 19 11 4 34 39 777
2017 Casual 13 33 21 6 21 0 6 49 29 15
2017 Student 35 41 6 12 0 6 0 81 13 17
2014 Indeterminate (permanent) 7 19 23 15 16 13 6 33 38 422
2014 Term 12 16 27 17 16 9 3 32 38 563
2014 Casual 3 21 18 21 24 12 0 28 52 28
2014 Student 18 27 32 14 0 9 0 50 15 22
2011 Indeterminate (permanent) 11 19 24 15 17 9 4 34 38 494
2011 Term 13 18 25 14 13 14 4 37 32 638
2011 Casual 11 29 14 17 9 11 9 50 32 35
2011 Student 20 34 26 6 3 9 3 61 10 35

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 18 19 14 28 5 7 30 48 519
2019 Term 18 17 17 13 19 12 4 41 38 356
2019 Casual 16 13 24 13 5 29 0 41 26 24
2019 Student 27 18 18 18 9 9 0 50 30 11
2018 Indeterminate (permanent) 6 13 24 17 29 4 7 22 52 328
2018 Term 10 21 14 18 25 7 5 35 49 654
2018 Student 8 33 17 25 0 8 8 50 30 12
2017 Indeterminate (permanent) 7 17 18 18 26 8 6 28 51 433
2017 Term 10 18 19 16 24 7 5 32 46 777
2017 Casual 7 26 33 7 27 0 0 33 34 15
2017 Student 24 24 12 0 12 12 18 67 17 17
2014 Indeterminate (permanent) 10 18 19 19 21 7 7 32 46 422
2014 Term 12 15 23 17 22 7 4 31 44 568
2014 Casual 6 16 21 18 35 0 3 23 55 28
2014 Student 5 14 27 27 18 0 9 20 50 22
2011 Indeterminate (permanent) 10 22 20 15 21 6 6 36 41 493
2011 Term 13 23 19 14 18 9 5 41 37 639
2011 Casual 14 17 14 17 17 11 9 39 43 35
2011 Student 6 37 9 6 20 14 9 56 33 35

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 20 15 7 5 1 12 69 14 518
2019 Term 40 22 12 6 5 5 9 72 13 355
2019 Casual 46 13 11 3 3 0 24 78 8 23
2019 Student 27 18 27 9 0 0 18 56 11 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 7 4 4 9 4 26 76 18 518
2019 Term 50 5 4 4 5 7 25 82 13 355
2019 Casual 25 15 0 5 0 11 44 89 11 24
2019 Student 73 0 0 0 0 0 27 100 0 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 14 15 11 10 6 13 57 25 517
2019 Term 39 15 14 7 6 9 10 66 16 358
2019 Casual 27 8 18 10 0 13 23 56 16 24
2019 Student 33 42 0 0 8 0 17 90 10 12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 13 13 11 10 9 14 56 27 517
2019 Term 34 16 11 8 7 14 9 65 20 358
2019 Casual 27 8 10 18 0 18 19 55 29 24
2019 Student 33 33 0 0 8 8 17 89 11 12

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 14 14 13 16 6 11 48 35 516
2019 Term 30 14 13 14 13 8 8 52 32 358
2019 Casual 24 8 10 11 5 21 21 55 27 24
2019 Student 42 17 8 8 8 8 8 70 20 12

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 57 13 7 1 3 5 14 85 6 513
2019 Term 56 14 6 4 3 9 8 85 8 358
2019 Casual 51 5 5 3 0 10 26 88 5 24
2019 Student 67 0 8 0 0 8 17 89 0 12

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 9 7 4 5 5 12 81 11 517
2019 Term 70 7 3 2 2 8 7 91 5 358
2019 Casual 63 16 0 0 0 0 22 100 0 23
2019 Student 83 0 0 0 0 0 17 100 0 12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 8 6 3 3 3 18 85 8 517
2019 Term 66 7 4 2 4 5 13 89 7 358
2019 Casual 54 10 0 0 0 5 30 100 0 23
2019 Student 67 0 8 0 0 0 25 89 0 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 20 21 23 20 6 3 30 47 518
2019 Term 11 24 20 15 15 13 2 41 35 358
2019 Casual 21 26 21 0 5 27 0 64 7 24
2019 Student 8 33 33 8 17 0 0 42 25 12
2018 Indeterminate (permanent) 4 19 23 25 21 8 1 25 50 327
2018 Term 9 17 25 22 17 8 2 28 44 654
2018 Student 8 8 17 25 8 33 0 25 50 12
2017 Indeterminate (permanent) 7 22 21 21 19 8 2 32 44 433
2017 Term 8 23 23 18 19 8 2 34 40 778
2017 Casual 0 33 27 18 22 0 0 33 40 15
2017 Student 18 24 24 6 0 24 6 58 8 17

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 32 17 13 9 5 1 58 23 519
2019 Term 37 31 13 8 5 4 1 71 15 358
2019 Casual 46 33 8 0 5 8 0 86 6 24
2019 Student 25 58 17 0 0 0 0 83 0 12
2018 Indeterminate (permanent) 22 34 19 12 8 5 0 59 21 328
2018 Term 32 34 15 8 6 4 0 69 15 654
2018 Student 42 50 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 28 39 15 8 5 4 1 71 13 433
2017 Term 38 33 13 7 5 3 1 73 13 775
2017 Casual 41 24 20 7 7 0 0 66 15 15
2017 Student 71 24 0 6 0 0 0 94 6 17
2014 Indeterminate (permanent) 27 36 17 8 3 9 1 70 12 422
2014 Term 39 35 13 6 3 4 0 77 9 567
2014 Casual 13 38 16 10 6 17 0 62 19 28
2014 Student 55 32 9 5 0 0 0 86 5 22
2011 Indeterminate (permanent) 28 32 18 9 5 6 1 65 16 495
2011 Term 41 32 10 8 4 4 0 77 12 640
2011 Casual 38 29 21 9 3 0 0 68 12 34
2011 Student 43 34 9 9 6 0 0 77 14 35

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 32 14 8 7 8 3 68 17 518
2019 Term 46 24 11 3 4 9 2 79 8 356
2019 Casual 37 26 21 5 0 11 0 71 6 24
2019 Student 67 25 8 0 0 0 0 92 0 12
2018 Indeterminate (permanent) 27 30 19 9 5 8 2 63 15 327
2018 Term 35 29 17 6 5 6 1 70 12 653
2018 Student 58 33 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 28 32 18 6 6 7 4 67 13 432
2017 Term 40 27 14 4 5 7 2 74 10 778
2017 Casual 28 30 21 13 7 0 0 59 21 15
2017 Student 35 35 18 6 0 6 0 75 6 17
2014 Indeterminate (permanent) 30 27 18 5 4 12 5 68 11 422
2014 Term 42 31 13 4 4 6 1 78 8 567
2014 Casual 23 18 19 15 3 15 6 53 23 28
2014 Student 68 27 5 0 0 0 0 95 0 22

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 32 14 11 6 1 0 69 17 518
2019 Term 57 25 7 7 4 0 1 83 11 357
2019 Casual 72 20 5 0 3 0 0 92 3 24
2019 Student 83 8 8 0 0 0 0 92 0 12
2018 Indeterminate (permanent) 28 38 15 12 7 0 0 66 19 328
2018 Term 41 34 11 8 6 1 0 76 14 654
2018 Student 58 42 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 36 37 11 9 6 0 1 73 16 432
2017 Term 46 32 9 7 4 0 0 79 11 777
2017 Casual 34 36 14 8 8 0 0 70 16 14
2017 Student 59 35 6 0 0 0 0 94 0 17
2014 Indeterminate (permanent) 39 38 11 7 4 1 1 77 11 422
2014 Term 49 34 9 3 4 0 0 84 7 565
2014 Casual 23 40 23 10 3 0 0 64 13 28
2014 Student 59 32 5 0 0 5 0 95 0 22
2011 Indeterminate (permanent) 39 38 10 8 5 0 0 77 13 496
2011 Term 52 30 9 5 3 1 0 83 8 640
2011 Casual 68 15 15 3 0 0 0 82 3 34
2011 Student 54 29 14 3 0 0 0 83 3 35

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 27 21 15 13 1 1 50 29 518
2019 Term 40 27 16 12 5 1 1 67 17 356
2019 Casual 52 31 3 9 5 0 0 83 14 24
2019 Student 50 25 25 0 0 0 0 75 0 12
2018 Indeterminate (permanent) 19 30 24 12 14 1 1 49 27 328
2018 Term 29 28 19 12 12 1 0 57 24 654
2018 Student 67 25 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 24 32 19 12 12 0 1 56 25 433
2017 Term 31 30 19 9 9 0 1 62 19 777
2017 Casual 21 32 40 0 7 0 0 52 7 15
2017 Student 53 41 0 6 0 0 0 94 6 17
2014 Indeterminate (permanent) 24 32 20 11 11 2 1 57 22 422
2014 Term 33 32 18 11 6 1 0 65 17 568
2014 Casual 12 18 51 10 6 3 0 31 16 28
2014 Student 45 41 5 5 5 0 0 86 9 22
2011 Indeterminate (permanent) 25 32 19 13 8 1 1 59 22 496
2011 Term 36 34 15 9 5 1 0 71 14 638
2011 Casual 29 26 24 12 6 0 3 58 18 34
2011 Student 31 40 20 3 3 3 0 74 6 35

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 32 21 12 11 0 0 56 23 517
2019 Term 39 29 13 12 6 0 1 69 18 358
2019 Casual 47 39 3 3 8 0 0 86 11 24
2019 Student 33 33 33 0 0 0 0 67 0 12
2018 Indeterminate (permanent) 19 32 25 13 11 0 0 51 24 328
2018 Term 28 31 18 12 9 1 0 60 22 654
2018 Student 42 50 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 23 36 18 13 8 0 1 60 22 432
2017 Term 32 34 15 10 8 0 0 66 18 777
2017 Casual 21 44 21 0 15 0 0 65 15 15
2017 Student 47 47 0 6 0 0 0 94 6 17
2014 Indeterminate (permanent) 26 35 21 9 8 1 1 62 17 422
2014 Term 34 33 16 11 5 1 0 67 16 566
2014 Casual 12 34 35 13 3 3 0 47 16 28
2014 Student 36 36 18 5 0 5 0 76 5 22
2011 Indeterminate (permanent) 27 36 17 12 7 1 0 64 19 494
2011 Term 35 38 14 8 4 0 0 73 12 639
2011 Casual 32 29 29 6 3 0 0 62 9 34
2011 Student 37 37 17 3 3 3 0 76 6 35

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 18 17 12 16 9 2 49 32 518
2019 Term 23 17 17 13 18 11 2 46 35 358
2019 Casual 47 5 29 3 8 8 0 57 12 24
2019 Student 25 17 42 0 0 8 8 50 0 12
2018 Indeterminate (permanent) 18 22 19 16 15 7 3 44 34 328
2018 Term 18 15 20 17 20 7 2 37 41 652
2018 Student 17 8 25 17 0 25 8 38 25 12
2017 Indeterminate (permanent) 21 20 21 15 14 7 3 45 32 432
2017 Term 20 15 23 14 19 7 1 39 36 776
2017 Casual 27 27 7 20 7 12 0 61 31 15
2017 Student 35 12 12 18 0 24 0 62 23 17
2014 Indeterminate (permanent) 23 23 19 11 15 7 3 50 29 422
2014 Term 18 18 22 15 16 9 2 41 34 567
2014 Casual 9 10 30 15 21 6 10 22 43 28
2014 Student 18 18 23 14 5 18 5 47 24 22
2011 Indeterminate (permanent) 26 22 15 11 14 10 2 55 28 495
2011 Term 19 21 21 13 13 11 2 46 30 639
2011 Casual 29 21 15 15 12 6 3 55 29 34
2011 Student 23 23 11 9 9 20 6 62 23 35
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indeterminate (permanent) 20 51 29 517
2019 Term 27 40 33 352
2019 Casual 25 44 31 23
2019 Student 33 25 42 12
2018 Indeterminate (permanent) 19 51 30 320
2018 Term 27 42 32 637
2018 Student 67 8 25 12
2017 Indeterminate (permanent) 15 53 32 431
2017 Term 20 44 36 773
2017 Casual 13 52 34 15
2017 Student 65 24 12 17
2014 Indeterminate (permanent) 18 53 28 419
2014 Term 26 43 31 562
2014 Casual 29 37 34 27
2014 Student 62 14 24 21
2011 Indeterminate (permanent) 15 58 26 495
2011 Term 27 42 31 640
2011 Casual 31 40 29 35
2011 Student 40 17 43 35

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Indeterminate (permanent) 40 10 23 11 1 14 100
2019 Term 4 12 47 15 5 16 92
2018 Indeterminate (permanent) 57 7 19 5 2 11 62
2018 Term 13 10 38 21 7 12 172
2017 Indeterminate (permanent) 58 9 23 2 0 9 60
2017 Term 14 6 34 24 4 17 156
2017 Student 0 0 9 0 91 0 11
2014 Indeterminate (permanent) 51 11 12 14 9999 13 72
2014 Term 13 10 23 36 9999 18 140
2014 Student 0 0 9 36 9999 55 11
2011 Indeterminate (permanent) 57 7 11 9 9999 16 75
2011 Term 12 11 24 32 9999 21 169
2011 Casual 18 0 27 18 9999 36 11
2011 Student 7 0 14 21 9999 57 14
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 49 11 10 5 1 0 74 15 516
2019 Term 20 46 11 15 6 1 0 67 22 357
2019 Casual 34 29 11 5 18 3 0 65 24 24
2019 Student 17 50 17 8 8 0 0 67 17 12

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 30 15 7 4 9 0 72 12 513
2019 Term 38 30 13 3 2 14 0 79 6 357
2019 Casual 52 14 15 5 0 14 0 76 6 24
2019 Student 58 8 8 0 0 25 0 89 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 24 76 515
2019 Term 17 83 355
2018 Indeterminate (permanent) 20 80 328
2018 Term 21 79 650

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 34 66 125
2019 Term 38 62 61
2018 Indeterminate (permanent) 30 70 53
2018 Term 35 65 123

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 58 42 125
2019 Term 57 43 61
2018 Indeterminate (permanent) 70 30 62
2018 Term 65 35 132

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 8 92 61
2018 Term 6 94 119

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 125
2019 Term 0 100 61
2018 Indeterminate (permanent) 0 100 52
2018 Term 0 100 118

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 42 58 125
2019 Term 32 68 61
2018 Indeterminate (permanent) 58 42 58
2018 Term 39 61 123

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 125

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 45 55 125
2019 Term 40 60 62
2018 Indeterminate (permanent) 56 44 59
2018 Term 44 56 125

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 44 56 125
2019 Term 26 74 62
2018 Indeterminate (permanent) 40 60 56
2018 Term 39 61 120

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 32 68 125
2019 Term 31 69 62
2018 Indeterminate (permanent) 40 60 57
2018 Term 28 72 120

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 34 66 125
2019 Term 42 58 62
2018 Indeterminate (permanent) 41 59 54
2018 Term 39 61 126

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 28 72 125
2019 Term 16 84 62
2018 Indeterminate (permanent) 29 71 55
2018 Term 20 80 121

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 50 50 125
2019 Term 71 29 62
2018 Indeterminate (permanent) 58 42 58
2018 Term 50 50 126

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 25 75 125
2019 Term 43 57 62
2018 Indeterminate (permanent) 31 69 51
2018 Term 32 68 123

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 125
2019 Term 16 84 62
2018 Indeterminate (permanent) 11 89 51
2018 Term 25 75 125

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 23 77 125
2019 Term 26 74 62
2018 Indeterminate (permanent) 34 66 53
2018 Term 26 74 120

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 50 50 125
2019 Term 39 61 62
2018 Indeterminate (permanent) 51 49 58
2018 Term 47 53 124

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 39 61 125
2019 Term 39 61 62
2018 Indeterminate (permanent) 40 60 54
2018 Term 33 67 122

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 17 83 125
2019 Term 22 78 62
2018 Indeterminate (permanent) 21 79 52
2018 Term 10 90 120

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 56 44 125
2019 Term 56 44 62
2018 Indeterminate (permanent) 61 39 60
2018 Term 51 49 127

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 125
2019 Term 19 81 62
2018 Indeterminate (permanent) 16 84 54
2018 Term 24 76 121

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 25 75 125
2019 Term 21 79 62
2018 Indeterminate (permanent) 27 73 53
2018 Term 22 78 121

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 5 95 125
2019 Term 9 91 62
2018 Indeterminate (permanent) 10 90 50
2018 Term 12 88 119

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 125
2019 Term 8 92 62
2018 Term 10 90 120

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 18 82 125
2019 Term 10 90 62
2018 Indeterminate (permanent) 33 67 51
2018 Term 18 82 118

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 15 85 125
2018 Indeterminate (permanent) 15 85 52
2018 Term 9 91 117

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 27 73 125
2019 Term 28 72 62
2018 Indeterminate (permanent) 40 60 52
2018 Term 43 57 125

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 118
2018 Indeterminate (permanent) 15 85 48
2018 Term 13 87 111

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 18 82 118
2019 Term 31 69 56
2018 Indeterminate (permanent) 19 81 48
2018 Term 29 71 112

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 118
2019 Term 13 87 56
2018 Indeterminate (permanent) 19 81 48
2018 Term 13 87 108

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 118
2019 Term 17 83 56
2018 Indeterminate (permanent) 11 89 45
2018 Term 15 85 108

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 118
2018 Term 7 93 108

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 56

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 118
2019 Term 28 72 56
2018 Term 21 79 110

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 16 84 118
2019 Term 18 82 56
2018 Term 21 79 108

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 30 70 118
2019 Term 22 78 56
2018 Indeterminate (permanent) 29 71 48
2018 Term 37 63 111

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 118
2019 Term 10 90 56
2018 Term 6 94 108

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 44 56 118
2019 Term 46 54 56
2018 Indeterminate (permanent) 47 53 52
2018 Term 50 50 112

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 61 39 118
2019 Term 58 42 56
2018 Indeterminate (permanent) 68 32 54
2018 Term 56 44 114

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 118

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 28 72 118
2019 Term 20 80 56
2018 Indeterminate (permanent) 19 81 46
2018 Term 16 84 107

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 20 80 507
2019 Term 13 87 353

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 11 13 16 9 11 32 9 40 33 507
2019 Term 18 9 13 5 8 35 11 50 25 348
2019 Casual 8 0 11 8 0 56 17 31 31 23
2019 Student 25 0 8 8 0 33 25 60 20 12
2018 Indeterminate (permanent) 9 14 20 9 10 32 6 38 30 318
2018 Term 12 12 19 8 9 34 6 41 27 644
2018 Student 8 17 0 0 0 50 25 100 0 12
2017 Indeterminate (permanent) 10 18 17 9 8 33 5 46 27 430
2017 Term 14 13 17 5 8 34 9 48 23 778
2017 Casual 13 20 40 0 7 20 0 41 9 15
2017 Student 0 6 6 12 6 41 29 20 60 17
2014 Indeterminate (permanent) 10 17 17 10 8 30 8 43 29 422
2014 Term 13 14 21 7 6 32 7 44 22 565
2014 Casual 3 24 21 5 6 33 6 46 19 28
2014 Student 19 24 10 0 0 43 5 82 0 21

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 26 16 7 8 16 3 61 19 508
2019 Term 37 17 14 6 5 19 2 68 14 348
2019 Casual 36 23 5 8 5 22 0 75 18 23
2019 Student 42 17 17 0 0 25 0 78 0 12
2018 Indeterminate (permanent) 16 28 20 7 9 16 3 55 20 319
2018 Term 25 27 19 6 9 13 2 61 17 640
2018 Student 33 42 0 0 0 25 0 100 0 12
2017 Indeterminate (permanent) 20 29 16 10 6 17 3 61 20 431
2017 Term 28 27 15 6 7 14 3 67 15 776
2017 Casual 26 40 13 7 7 6 0 70 16 15
2017 Student 24 18 18 12 6 12 12 54 23 17
2014 Indeterminate (permanent) 21 27 19 7 5 18 3 61 15 424
2014 Term 28 30 18 5 5 13 2 68 11 568
2014 Casual 3 31 27 12 3 24 0 45 20 28
2014 Student 27 32 32 0 0 9 0 65 0 22
2011 Indeterminate (permanent) 33 27 16 7 5 10 2 68 13 492
2011 Term 38 32 15 4 2 10 0 78 6 639
2011 Casual 46 14 17 3 0 20 0 75 4 35
2011 Student 33 39 9 3 6 9 0 80 10 33
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 12 88 518
2019 Term 8 92 355
2018 Indeterminate (permanent) 8 92 324
2018 Term 10 90 651
2018 Student 0 100 12

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 32 68 59
2018 Term 32 68 58

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 72 28 59
2018 Term 89 11 65

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 59
2018 Term 0 100 54

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 38 62 59
2018 Term 20 80 56

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 30

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 26 74 58
2018 Term 23 77 57

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 23 77 58
2018 Term 27 73 58

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 58
2018 Term 25 75 55

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 12 88 58
2018 Term 18 82 54

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 23 77 58
2018 Term 31 69 56

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 24 76 58
2018 Term 22 78 56

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 30
2018 Indeterminate (permanent) 0 100 20

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 58

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 17 83 58
2018 Term 24 76 55

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 58
2018 Term 0 100 54

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 18 82 58
2018 Term 22 78 58

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 58
2018 Indeterminate (permanent) 0 100 20

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 24 76 58
2018 Term 41 59 60

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 30 70 59
2018 Term 42 58 60

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 17 83 59
2018 Term 15 85 58

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 30
2018 Term 10 90 57

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 18 82 59
2018 Term 29 71 59

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 59
2018 Term 10 90 55

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 59

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 59

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 53 47 59
2018 Term 45 55 61

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 12 88 519
2019 Term 9 91 355

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 13 18 5 8 36 8 44 24 509
2019 Term 19 7 15 5 2 43 9 55 14 350
2019 Casual 8 3 24 0 0 47 17 32 0 23
2019 Student 25 8 8 0 0 42 17 80 0 12
2018 Indeterminate (permanent) 11 13 20 5 7 37 7 43 21 316
2018 Term 13 14 19 4 6 39 6 49 17 644
2018 Student 8 8 8 0 0 67 8 67 0 12
2017 Indeterminate (permanent) 12 18 18 4 5 37 6 53 16 430
2017 Term 14 14 17 3 4 39 8 54 13 773
2017 Casual 6 20 46 0 7 15 6 32 9 15
2017 Student 18 0 18 0 6 41 18 43 14 17
2014 Indeterminate (permanent) 11 16 18 4 3 40 8 51 13 419
2014 Term 16 16 21 3 3 37 5 54 10 566
2014 Casual 0 13 33 3 3 47 0 25 13 27
2014 Student 19 33 0 0 0 38 10 100 0 21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 25 16 4 6 21 2 65 14 509
2019 Term 39 16 14 4 3 21 2 73 9 350
2019 Casual 44 8 19 0 0 28 0 73 0 23
2019 Student 42 17 8 0 0 33 0 88 0 12
2018 Indeterminate (permanent) 19 25 18 6 6 23 3 59 17 318
2018 Term 28 29 16 3 6 17 1 69 11 642
2018 Student 33 33 0 0 0 33 0 100 0 12
2017 Indeterminate (permanent) 23 32 13 4 5 20 3 72 11 429
2017 Term 30 28 15 4 4 17 2 71 10 775
2017 Casual 27 52 21 0 0 0 0 79 0 15
2017 Student 35 24 6 6 0 29 0 83 8 17
2014 Indeterminate (permanent) 22 27 14 5 2 26 4 70 10 421
2014 Term 33 29 16 2 3 16 1 75 6 568
2014 Casual 3 37 18 12 0 27 3 58 17 28
2014 Student 43 33 10 5 0 5 5 84 5 21
2011 Indeterminate (permanent) 37 28 16 3 3 12 2 75 7 495
2011 Term 42 29 10 3 2 14 0 83 5 641
2011 Casual 54 23 9 6 0 3 6 84 6 35
2011 Student 37 31 17 3 0 11 0 77 3 35
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 31 18 9 8 0 0 64 18 519
2019 Term 34 29 18 9 8 1 1 64 18 356
2019 Casual 60 15 11 8 6 0 0 75 14 24
2019 Student 50 25 17 8 0 0 0 75 8 12
2018 Indeterminate (permanent) 26 26 23 12 13 0 1 52 25 327
2018 Term 27 22 22 13 14 0 1 50 27 654
2018 Student 42 33 8 0 0 8 8 90 0 12
2017 Indeterminate (permanent) 31 23 22 12 11 1 1 55 23 430
2017 Term 29 24 22 11 12 1 1 54 24 779
2017 Casual 20 32 13 15 21 0 0 51 35 15
2017 Student 59 18 18 6 0 0 0 76 6 17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 27 19 6 4 0 2 70 10 521
2019 Term 52 26 12 5 2 1 2 80 8 356
2019 Casual 68 16 16 0 0 0 0 84 0 24
2019 Student 67 17 17 0 0 0 0 83 0 12
2018 Indeterminate (permanent) 39 28 19 6 2 0 4 71 9 326
2018 Term 44 27 15 6 4 0 3 74 10 652
2018 Student 42 50 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 46 27 15 7 2 1 3 76 9 430
2017 Term 50 25 15 4 2 0 4 78 7 778
2017 Casual 33 20 34 0 7 0 6 56 8 15
2017 Student 47 29 18 0 6 0 0 76 6 17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 28 15 5 3 1 4 75 9 519
2019 Term 59 20 10 4 2 1 4 84 6 357
2019 Casual 81 13 0 0 0 3 3 100 0 24
2019 Student 67 8 0 0 0 8 17 100 0 12
2018 Indeterminate (permanent) 42 30 13 7 2 1 5 77 9 326
2018 Term 48 21 13 5 3 1 9 77 9 651
2018 Student 75 8 0 0 0 0 17 100 0 12
2017 Indeterminate (permanent) 45 27 15 5 2 1 4 76 8 430
2017 Term 54 22 10 3 3 1 7 83 7 775
2017 Casual 40 20 20 7 7 0 6 64 16 15
2017 Student 76 12 12 0 0 0 0 88 0 17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 20 11 7 4 2 4 77 11 520
2019 Term 60 19 10 4 2 2 3 83 6 356
2019 Casual 77 15 5 0 0 3 0 95 0 24
2019 Student 67 17 0 0 0 0 17 100 0 12
2018 Indeterminate (permanent) 47 24 14 3 3 2 6 78 6 324
2018 Term 53 20 9 5 3 3 7 81 9 654
2018 Student 92 8 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 56 20 10 4 2 3 5 82 7 430
2017 Term 61 17 7 4 2 3 6 86 6 777
2017 Casual 33 54 7 0 0 0 6 92 0 15
2017 Student 65 24 6 6 0 0 0 88 6 17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 16 10 3 2 1 13 83 5 519
2019 Term 71 13 5 3 2 1 6 90 5 357
2019 Casual 86 0 5 0 3 3 3 92 3 24
2019 Student 83 17 0 0 0 0 0 100 0 12
2018 Indeterminate (permanent) 49 18 10 4 1 1 17 82 6 325
2018 Term 60 15 6 2 3 1 13 87 6 653
2018 Student 67 17 8 8 0 0 0 83 8 12
2017 Indeterminate (permanent) 58 16 7 2 1 0 16 89 3 428
2017 Term 63 13 6 2 2 1 15 89 4 775
2017 Casual 60 13 7 0 0 0 20 91 0 15
2017 Student 82 12 0 6 0 0 0 94 6 17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 26 20 10 10 0 2 58 21 520
2019 Term 37 24 18 11 10 0 0 61 21 356
2019 Casual 56 28 5 8 3 0 0 84 11 24
2019 Student 50 25 0 25 0 0 0 75 25 12
2018 Indeterminate (permanent) 27 28 22 10 11 0 1 56 21 327
2018 Term 30 28 18 11 12 0 2 59 23 655
2018 Student 17 8 58 8 8 0 0 25 17 12
2017 Indeterminate (permanent) 29 31 21 9 8 0 2 61 17 429
2017 Term 31 29 16 12 11 0 1 61 23 778
2017 Casual 34 21 33 12 0 0 0 55 12 15
2017 Student 29 12 35 18 6 0 0 41 24 17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 26 20 12 10 0 3 56 23 521
2019 Term 38 23 19 7 6 2 5 65 14 357
2019 Casual 64 5 13 3 5 0 10 77 9 24
2019 Student 50 33 8 8 0 0 0 83 8 12
2018 Indeterminate (permanent) 24 26 23 11 10 2 4 53 22 326
2018 Term 32 21 18 12 12 2 4 56 25 655
2018 Student 42 17 8 8 8 8 8 70 20 12
2017 Indeterminate (permanent) 26 27 20 15 8 1 3 55 23 429
2017 Term 32 26 19 10 9 1 3 61 19 778
2017 Casual 13 39 27 13 7 0 0 52 21 15
2017 Student 59 18 6 18 0 0 0 76 18 17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 27 16 10 7 1 3 65 18 518
2019 Term 48 26 14 4 3 2 4 78 7 356
2019 Casual 46 18 13 8 5 5 5 71 15 24
2019 Student 33 25 17 17 0 0 8 64 18 12
2018 Indeterminate (permanent) 30 27 19 12 6 2 5 61 18 327
2018 Term 40 22 14 9 6 3 7 68 17 652
2018 Student 42 33 0 8 0 17 0 90 10 12
2017 Indeterminate (permanent) 33 29 20 8 6 1 3 65 15 431
2017 Term 46 24 14 7 5 1 3 73 12 776
2017 Casual 33 26 21 0 15 0 6 62 16 15
2017 Student 53 29 12 0 0 0 6 88 0 17

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 27 16 8 6 0 1 71 14 520
2019 Term 49 28 12 4 4 1 2 80 8 357
2019 Casual 43 34 5 5 5 3 5 83 11 24
2019 Student 42 33 8 0 8 0 8 82 9 12
2018 Indeterminate (permanent) 37 33 16 7 4 1 2 72 11 326
2018 Term 44 29 11 7 5 1 3 76 13 653
2018 Student 58 25 0 0 8 8 0 91 9 12
2017 Indeterminate (permanent) 39 29 16 9 4 0 1 70 14 431
2017 Term 45 26 14 7 6 0 2 73 14 778
2017 Casual 20 33 21 20 7 0 0 52 27 15
2017 Student 47 24 24 0 6 0 0 71 6 17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 24 13 12 15 0 1 60 27 517
2019 Term 45 27 11 8 8 1 1 73 16 357
2019 Casual 61 18 10 0 3 3 5 86 3 24
2019 Student 75 8 8 8 0 0 0 83 8 12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 28 14 4 2 1 2 79 7 520
2019 Term 45 32 14 5 3 0 2 78 8 357
2019 Casual 48 10 15 10 8 0 8 64 20 24
2019 Student 42 33 17 8 0 0 0 75 8 12
2018 Indeterminate (permanent) 42 32 14 4 3 1 4 78 7 326
2018 Term 49 27 13 5 3 0 2 79 8 652
2018 Student 50 17 25 8 0 0 0 67 8 12
2017 Indeterminate (permanent) 46 30 13 4 3 1 3 79 7 430
2017 Term 54 25 10 4 2 1 3 83 7 778
2017 Casual 28 32 26 7 7 0 0 60 15 15
2017 Student 41 41 12 0 0 0 6 88 0 17

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 24 15 7 4 0 5 72 12 520
2019 Term 55 20 12 7 3 1 3 78 10 357
2019 Casual 67 17 6 5 0 0 5 89 5 24
2019 Student 75 25 0 0 0 0 0 100 0 12
2018 Indeterminate (permanent) 40 26 17 8 3 0 6 70 11 325
2018 Term 53 19 16 5 5 0 3 74 11 654
2018 Casual 67 0 18 0 15 0 0 67 15 10
2018 Student 67 25 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 43 25 14 7 4 0 6 73 12 432
2017 Term 52 21 13 6 4 0 4 76 11 777
2017 Casual 39 18 22 15 0 0 6 61 16 15
2017 Student 53 24 24 0 0 0 0 76 0 17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 63 14 6 4 2 1 10 86 7 521
2019 Term 71 11 5 4 2 1 6 88 7 357
2019 Casual 75 10 0 0 0 0 15 100 0 24
2019 Student 75 0 8 0 0 0 17 90 0 12
2018 Indeterminate (permanent) 57 14 7 1 2 6 13 88 4 322
2018 Term 62 10 5 3 2 5 11 87 7 650
2018 Student 83 8 0 0 0 0 8 100 0 12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 11 8 5 5 1 5 81 11 519
2019 Term 75 9 5 2 4 1 4 88 6 357
2019 Casual 74 5 8 0 0 5 8 91 0 24
2019 Student 100 0 0 0 0 0 0 100 0 12
2018 Indeterminate (permanent) 59 19 8 4 4 1 5 83 8 326
2018 Term 64 13 7 5 5 2 5 82 10 655
2018 Student 92 8 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 62 18 7 3 5 1 4 84 8 431
2017 Term 73 11 6 4 3 1 3 88 6 775
2017 Casual 52 27 15 0 0 0 6 84 0 15
2017 Student 76 6 12 6 0 0 0 82 6 17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 67 18 5 3 2 0 4 89 5 521
2019 Term 76 12 5 2 1 1 3 92 3 357
2019 Casual 82 0 5 0 0 5 8 94 0 24
2019 Student 83 8 0 0 0 0 8 100 0 12
2018 Indeterminate (permanent) 64 19 7 2 2 1 5 89 4 326
2018 Term 67 16 7 4 1 0 4 87 5 654
2018 Student 92 0 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 64 24 4 2 2 0 4 92 4 432
2017 Term 73 16 5 2 1 0 3 92 4 777
2017 Casual 52 21 15 6 0 0 6 78 6 15
2017 Student 88 6 0 6 0 0 0 94 6 17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 22 11 6 7 0 3 75 14 520
2019 Term 63 18 9 2 4 2 1 84 7 355
2019 Casual 64 15 10 0 3 5 3 86 3 24
2019 Student 83 8 0 0 0 0 8 100 0 12
2018 Indeterminate (permanent) 41 26 15 9 6 0 4 70 15 327
2018 Term 52 20 11 6 8 0 3 75 14 655
2018 Student 75 8 17 0 0 0 0 83 0 12
2017 Indeterminate (permanent) 51 20 13 7 6 0 2 73 13 430
2017 Term 59 19 10 4 5 0 2 80 10 775
2017 Casual 32 27 22 6 13 0 0 59 20 15
2017 Student 88 0 6 6 0 0 0 88 6 17

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 6 1 0 0 1 45 97 1 517
2019 Term 59 4 2 0 0 1 34 97 0 353
2019 Casual 53 0 0 0 0 0 47 100 0 24
2019 Student 67 0 0 0 0 0 33 100 0 12
2018 Indeterminate (permanent) 34 5 2 0 0 0 57 93 2 326
2018 Term 44 5 2 0 1 1 48 94 2 649
2018 Student 75 0 0 0 0 0 25 100 0 12
2017 Indeterminate (permanent) 38 7 2 1 0 1 51 92 3 426
2017 Term 50 5 1 1 0 0 43 96 2 774
2017 Casual 46 7 13 0 0 0 33 80 0 15
2017 Student 88 0 0 0 0 0 12 100 0 17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 19 14 6 5 1 11 72 13 520
2019 Term 60 17 10 3 3 1 7 83 6 354
2019 Casual 66 10 0 5 3 0 16 91 9 24
2019 Student 83 0 0 0 0 0 17 100 0 12
2018 Indeterminate (permanent) 35 23 14 9 3 1 15 69 14 328
2018 Term 49 16 13 6 5 1 11 74 12 654
2018 Student 67 8 8 8 0 0 8 82 9 12
2017 Indeterminate (permanent) 46 21 12 6 4 1 10 76 10 428
2017 Term 52 19 10 6 3 0 10 79 10 779
2017 Casual 74 0 20 0 0 0 6 79 0 15
2017 Student 88 0 12 0 0 0 0 88 0 17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 22 16 7 14 0 3 62 22 521
2019 Term 28 22 21 12 16 1 0 50 29 356
2019 Casual 11 26 18 28 17 0 0 37 45 24
2019 Student 50 17 0 8 17 0 8 73 27 12
2018 Indeterminate (permanent) 30 24 16 10 16 1 3 56 27 327
2018 Term 22 17 17 16 27 0 1 39 44 655
2018 Student 75 17 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 35 21 15 12 15 0 2 58 27 431
2017 Term 22 19 19 16 23 1 1 41 40 778
2017 Casual 20 12 21 21 27 0 0 32 48 15
2017 Student 47 24 18 6 6 0 0 71 12 17

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 25 11 3 2 1 4 83 6 521
2019 Term 50 24 14 6 4 1 1 75 10 357
2019 Casual 60 26 8 3 3 0 0 86 6 23
2019 Student 42 17 25 0 17 0 0 58 17 12
2018 Indeterminate (permanent) 46 32 10 4 2 1 5 83 7 326
2018 Term 50 22 14 6 5 1 3 75 11 655
2018 Student 50 25 17 8 0 0 0 75 8 12
2017 Indeterminate (permanent) 49 31 9 5 2 0 4 84 7 431
2017 Term 50 27 11 4 4 0 3 80 9 778
2017 Casual 46 7 40 6 0 0 0 54 6 15
2017 Student 41 29 12 18 0 0 0 71 18 17

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 32 37 10 6 0 0 47 16 521
2019 Term 19 37 28 11 3 0 0 57 15 357
2019 Casual 23 39 35 3 0 0 0 62 3 24
2019 Student 17 42 25 17 0 0 0 58 17 12
2018 Indeterminate (permanent) 16 27 37 13 6 0 0 44 19 326
2018 Term 19 31 32 12 7 0 0 50 19 649
2018 Student 17 50 33 0 0 0 0 67 0 12
2017 Indeterminate (permanent) 14 33 37 9 6 0 0 48 15 431
2017 Term 18 35 28 12 6 1 0 53 18 777
2017 Casual 6 21 52 13 7 0 0 27 21 15
2017 Student 18 47 24 6 0 0 6 69 6 17

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 18 40 21 11 0 1 32 28 521
2019 Term 12 16 31 23 17 0 0 40 28 357
2019 Casual 21 29 16 24 10 0 0 34 50 24
2019 Student 8 8 42 17 25 0 0 42 17 12
2018 Indeterminate (permanent) 8 19 41 18 13 0 1 31 27 327
2018 Term 11 16 36 23 13 0 0 36 28 650
2018 Student 0 17 25 25 33 0 0 58 17 12
2017 Indeterminate (permanent) 10 15 36 26 13 0 0 39 25 430
2017 Term 10 15 34 24 16 0 0 41 25 777
2017 Casual 13 28 33 18 7 0 0 26 41 15
2017 Student 0 12 41 24 24 0 0 47 12 17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 15 32 23 13 10 7 0 51 25 521
2019 Term 23 33 16 12 10 6 1 59 23 357
2019 Casual 16 34 21 21 5 3 0 51 27 24
2019 Student 25 17 25 25 0 8 0 45 27 12
2018 Indeterminate (permanent) 14 33 21 14 11 6 1 51 26 327
2018 Term 17 28 22 13 12 6 1 49 27 647
2018 Student 17 58 17 8 0 0 0 75 8 12
2017 Indeterminate (permanent) 13 31 26 12 11 6 0 47 25 433
2017 Term 15 28 21 14 15 7 1 47 31 778
2017 Casual 0 12 41 20 21 6 0 13 43 15
2017 Student 6 24 18 12 18 18 6 38 38 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 26 22 16 14 6 3 44 32 518
2019 Term 22 24 19 15 12 6 2 50 29 355
2019 Casual 13 19 31 22 5 10 0 35 30 24
2019 Student 8 42 17 17 8 8 0 55 27 12
2018 Indeterminate (permanent) 12 23 22 21 15 3 3 38 38 326
2018 Term 17 26 19 16 17 3 2 45 34 648
2018 Student 17 58 25 0 0 0 0 75 0 12
2017 Indeterminate (permanent) 11 32 20 16 15 3 3 46 33 433
2017 Term 17 28 19 16 16 3 1 46 34 779
2017 Casual 7 33 24 13 22 0 0 40 35 15
2017 Student 0 53 12 18 6 12 0 60 27 17
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 21 79 518
2019 Term 17 83 353
2019 Casual 3 97 22
2019 Student 0 100 12
2017 Indeterminate (permanent) 23 77 431
2017 Term 19 81 776
2014 Indeterminate (permanent) 16 84 420
2014 Term 16 84 561
2014 Casual 49 51 27

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 75 25 107
2017 Indeterminate (permanent) 74 26 97
2017 Term 74 26 144
2014 Indeterminate (permanent) 83 17 65
2014 Term 79 21 93
2014 Casual 93 7 13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 24 12 14 12 0 0 62 26 77
2017 Indeterminate (permanent) 39 41 0 8 10 1 0 81 19 71
2017 Term 45 26 6 14 7 2 0 72 22 106
2014 Indeterminate (permanent) 32 38 5 11 9 3 2 73 21 53
2014 Term 44 33 8 8 6 1 0 78 14 73
2014 Casual 33 33 7 26 0 0 0 67 26 12
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 30 9 3 2 11 1 51 49 518
2019 Term 47 18 8 2 2 19 5 62 38 354
2019 Casual 55 24 0 3 0 13 5 67 33 24
2019 Student 50 0 0 0 0 33 17 100 0 12
2018 Indeterminate (permanent) 55 18 8 3 2 12 2 64 36 324
2018 Term 55 19 5 2 2 13 3 66 34 645
2018 Student 33 8 8 0 0 25 25 67 33 12
2017 Indeterminate (permanent) 43 23 10 5 4 15 1 51 49 432
2017 Term 44 21 10 4 3 16 2 54 46 776
2017 Casual 52 13 13 6 0 7 7 61 39 15
2017 Student 53 12 24 0 0 12 0 60 40 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 48 52 216

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 70 30 204
2018 Indeterminate (permanent) 64 36 97
2018 Term 70 30 177

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 19 20 11 9 4 20 48 26 218
2018 Indeterminate (permanent) 10 24 22 11 16 1 16 42 32 101
2018 Term 17 25 13 9 16 2 18 53 31 180
2017 Indeterminate (permanent) 9 31 16 12 14 2 15 49 31 178
2017 Term 18 29 15 16 11 2 9 53 31 293

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 14 16 12 11 6 27 42 34 217
2018 Indeterminate (permanent) 7 19 14 11 17 6 25 38 41 99
2018 Term 15 20 14 10 11 4 26 50 30 181
2017 Indeterminate (permanent) 10 26 15 11 15 4 19 46 34 179
2017 Term 13 19 15 16 12 6 19 43 37 292

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 6 4 2 2 5 32 87 7 513
2019 Term 47 9 3 1 4 8 26 87 9 349
2019 Casual 55 0 0 3 0 8 34 95 5 24
2019 Student 67 0 8 0 0 0 25 89 0 12
2018 Indeterminate (permanent) 54 7 3 1 4 6 25 89 7 315
2018 Term 52 9 4 2 3 6 24 88 6 630
2018 Student 75 0 0 0 0 17 8 100 0 12
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