2019 Public Service Employee Survey Results for Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Statistical Survey Operations 41 43 5 8 3 0 0 84 11 916
2019 Western & Northern Territories Region 44 45 1 9 1 0 0 89 10 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 42 47 0 8 2 0 0 89 11 48

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Statistical Survey Operations 74 12 3 2 1 0 7 94 4 917
2019 Western & Northern Territories Region 77 9 2 1 2 0 10 96 3 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 73 8 4 0 4 0 11 92 4 48

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Statistical Survey Operations 38 34 9 9 4 0 6 76 14 912
2019 Western & Northern Territories Region 40 31 8 6 3 0 12 81 10 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 26 52 10 8 5 0 0 78 12 47

Question 4. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Statistical Survey Operations 38 40 8 12 3 0 0 78 15 916
2019 Western & Northern Territories Region 43 39 6 9 3 0 0 82 12 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 37 48 5 6 5 0 0 84 11 47

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Statistical Survey Operations 37 34 12 12 5 0 0 71 17 919
2019 Western & Northern Territories Region 36 35 11 16 2 0 0 71 18 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 43 37 7 11 1 0 0 81 12 48

Question 6. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Statistical Survey Operations 31 31 14 13 9 1 1 63 22 919
2019 Western & Northern Territories Region 26 33 20 15 5 1 0 60 20 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 21 36 23 14 4 2 0 58 19 48

Question 7. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Statistical Survey Operations 34 35 16 8 6 0 0 70 14 919
2019 Western & Northern Territories Region 39 30 19 9 2 0 0 69 11 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 23 31 36 8 2 0 0 53 11 48

Question 8. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Statistical Survey Operations 22 28 16 17 15 1 0 51 32 918
2019 Western & Northern Territories Region 23 27 12 21 16 1 1 50 37 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 20 16 24 19 2 1 39 45 48

Question 9. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Statistical Survey Operations 39 37 13 8 3 0 0 76 11 917
2019 Western & Northern Territories Region 42 38 11 5 2 1 0 81 8 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 36 35 16 8 2 2 0 73 11 48

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Statistical Survey Operations 46 35 11 6 2 1 0 81 8 917
2019 Western & Northern Territories Region 47 34 10 6 2 1 0 82 8 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 48 23 14 7 5 2 0 73 13 47

Question 11. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Statistical Survey Operations 23 33 19 14 12 0 0 56 25 919
2019 Western & Northern Territories Region 27 29 22 13 7 2 0 57 20 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 19 28 30 12 8 2 0 48 21 48

Question 12. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Statistical Survey Operations 51 29 13 4 3 0 0 81 6 917
2019 Western & Northern Territories Region 49 27 17 4 2 0 2 77 6 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 30 34 23 6 2 0 5 67 9 48

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Statistical Survey Operations 14 26 18 22 19 1 0 40 41 916
2019 Western & Northern Territories Region 17 19 19 22 22 1 0 36 44 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 6 17 22 23 30 2 0 23 54 48

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Statistical Survey Operations 15 23 21 19 20 1 1 39 40 918
2019 Western & Northern Territories Region 17 17 21 23 21 0 1 35 44 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 4 12 23 31 30 0 0 16 61 48

Question 15. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Statistical Survey Operations 24 35 21 11 7 1 0 60 19 919
2019 Western & Northern Territories Region 27 32 20 13 5 1 1 60 19 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 12 43 17 17 8 2 0 57 26 48

Question 16. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Statistical Survey Operations 38 36 15 7 4 0 0 74 11 917
2019 Western & Northern Territories Region 37 33 17 10 2 0 0 70 12 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 19 39 28 9 5 0 0 58 14 48

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Statistical Survey Operations 52 26 10 2 0 1 8 86 3 916
2019 Western & Northern Territories Region 48 27 14 1 0 1 9 83 1 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 55 24 9 0 0 1 10 89 0 48

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Statistical Survey Operations 6 11 31 27 20 2 3 49 18 916
2019 Western & Northern Territories Region 5 9 22 31 25 4 2 61 16 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 7 13 22 17 30 7 4 52 23 48

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Statistical Survey Operations 6 13 26 24 25 3 2 52 21 912
2019 Western & Northern Territories Region 3 10 24 26 30 4 2 60 14 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 5 12 33 23 17 8 2 44 19 48

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Statistical Survey Operations 6 12 21 23 21 8 8 53 22 914
2019 Western & Northern Territories Region 3 17 20 24 25 7 4 55 23 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 7 14 18 28 18 10 5 54 25 48

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Statistical Survey Operations 3 6 18 33 31 3 7 70 10 916
2019 Western & Northern Territories Region 1 4 21 32 30 4 8 70 6 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 0 21 30 26 8 15 73 0 48

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Statistical Survey Operations 5 10 20 25 29 3 8 61 16 912
2019 Western & Northern Territories Region 2 7 15 30 31 6 9 71 11 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 5 9 11 27 24 11 12 67 18 48

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Statistical Survey Operations 11 14 22 19 21 8 6 46 29 912
2019 Western & Northern Territories Region 11 12 19 16 21 13 8 46 29 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 21 16 17 11 17 13 6 34 45 48

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Statistical Survey Operations 6 14 27 20 21 6 5 47 23 913
2019 Western & Northern Territories Region 7 17 22 20 23 7 5 49 26 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 11 24 24 10 19 8 4 33 39 48

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Statistical Survey Operations 8 14 31 25 18 2 2 45 22 913
2019 Western & Northern Territories Region 8 15 28 23 17 6 4 44 25 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 16 18 32 14 7 8 4 25 38 48
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Statistical Survey Operations 73 10 4 3 2 1 6 90 6 919
2019 Western & Northern Territories Region 78 5 1 3 2 3 9 94 5 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 74 5 1 2 4 2 11 91 7 48

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Statistical Survey Operations 23 23 17 9 8 13 7 56 22 915
2019 Western & Northern Territories Region 20 20 23 10 7 11 9 51 21 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 11 23 36 8 8 11 4 39 19 48

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Statistical Survey Operations 37 27 9 10 10 4 3 69 21 916
2019 Western & Northern Territories Region 38 19 12 12 11 3 4 61 26 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 27 19 18 18 17 0 1 46 35 48

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Statistical Survey Operations 41 36 9 8 4 1 2 79 11 918
2019 Western & Northern Territories Region 45 27 11 10 2 1 4 76 13 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 30 34 14 13 5 2 1 66 19 48

Question 23. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Statistical Survey Operations 28 32 20 8 5 4 4 64 14 918
2019 Western & Northern Territories Region 23 32 23 7 3 4 7 63 11 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 9 37 26 7 5 7 10 55 14 48
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Statistical Survey Operations 16 17 17 8 12 4 26 47 28 918
2019 Western & Northern Territories Region 15 17 11 14 15 4 23 45 40 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 7 13 14 5 29 6 25 30 49 48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Statistical Survey Operations 36 31 13 13 7 0 0 67 20 924
2019 Western & Northern Territories Region 35 29 9 14 11 1 1 65 26 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 22 33 12 18 11 2 1 57 30 48

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Statistical Survey Operations 37 27 16 10 5 4 2 68 15 920
2019 Western & Northern Territories Region 34 22 22 9 6 6 1 60 16 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 24 28 11 5 12 2 49 18 48

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Statistical Survey Operations 36 32 12 12 6 1 1 70 18 922
2019 Western & Northern Territories Region 33 32 14 11 8 2 1 67 19 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 19 31 16 17 11 4 2 53 30 48

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Statistical Survey Operations 80 10 3 1 1 0 4 95 2 924
2019 Western & Northern Territories Region 83 6 3 0 2 1 5 95 2 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 75 9 4 0 4 2 6 92 4 48

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Statistical Survey Operations 33 19 10 6 14 4 15 64 24 921
2019 Western & Northern Territories Region 36 21 7 9 10 3 14 68 23 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 16 19 11 11 19 5 19 46 40 48

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Statistical Survey Operations 38 27 16 8 7 3 1 68 16 925
2019 Western & Northern Territories Region 32 29 18 9 5 7 0 66 16 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 16 32 20 14 7 11 0 54 24 48

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Statistical Survey Operations 40 29 15 10 6 0 0 69 16 924
2019 Western & Northern Territories Region 38 28 17 11 5 1 0 66 16 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 23 29 28 11 7 2 0 53 18 48

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Statistical Survey Operations 9 32 14 30 13 2 1 42 44 64
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Statistical Survey Operations 28 25 16 11 7 11 1 61 20 917
2019 Western & Northern Territories Region 28 24 16 12 5 15 1 61 20 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 22 20 14 20 12 12 0 48 37 47

Question 35. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Statistical Survey Operations 26 30 18 12 10 3 0 58 23 919
2019 Western & Northern Territories Region 27 31 17 14 4 8 0 63 19 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 19 36 11 18 8 7 0 60 29 48

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Statistical Survey Operations 18 28 19 17 10 8 0 50 29 919
2019 Western & Northern Territories Region 18 30 14 20 6 11 1 55 29 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 6 37 8 25 11 12 0 49 41 48

Question 37. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Statistical Survey Operations 16 28 17 18 14 6 0 47 35 918
2019 Western & Northern Territories Region 16 30 15 24 9 6 0 49 35 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 9 24 13 32 14 7 0 35 51 48

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Organization Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Statistical Survey Operations 37 14 7 5 6 25 6 74 15 917
2019 Western & Northern Territories Region 14 11 6 8 7 41 13 56 31 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 17 17 8 12 11 26 8 52 35 48
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Statistical Survey Operations 25 36 19 12 6 2 0 62 18 925
2019 Western & Northern Territories Region 24 43 16 8 6 4 0 69 14 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 24 37 17 6 11 5 0 64 18 48

Question 40. I feel that change is managed well in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Statistical Survey Operations 14 28 23 18 10 7 0 46 30 921
2019 Western & Northern Territories Region 12 27 27 16 5 13 0 45 24 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 6 30 28 18 9 8 0 39 30 48

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Statistical Survey Operations 29 31 14 9 8 6 2 66 19 923
2019 Western & Northern Territories Region 28 33 16 4 7 9 3 69 12 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 23 35 20 2 9 11 0 65 13 48

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Statistical Survey Operations 27 30 23 10 6 4 1 59 17 924
2019 Western & Northern Territories Region 32 23 25 8 5 7 0 59 14 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 20 28 26 9 9 7 0 52 20 48

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Statistical Survey Operations 18 20 16 15 17 13 1 45 37 923
2019 Western & Northern Territories Region 17 15 21 17 17 10 2 36 39 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 12 18 22 16 20 12 0 34 41 48

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Statistical Survey Operations 11 16 24 15 19 12 3 33 39 924
2019 Western & Northern Territories Region 8 15 19 20 18 16 5 29 47 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 6 16 9 29 25 11 5 26 64 48

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Statistical Survey Operations 12 18 19 14 24 9 6 35 44 924
2019 Western & Northern Territories Region 8 14 17 14 26 11 10 28 51 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 6 18 8 17 33 11 6 29 61 48

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Statistical Survey Operations 40 20 14 7 5 3 11 70 13 921
2019 Western & Northern Territories Region 39 19 11 7 4 6 13 72 14 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 35 13 10 9 6 14 12 65 21 48

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Statistical Survey Operations 48 6 4 4 7 5 26 79 16 922
2019 Western & Northern Territories Region 43 14 4 0 2 5 31 90 3 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 44 15 5 0 5 6 25 86 7 47

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Statistical Survey Operations 35 14 15 9 8 7 12 61 21 925
2019 Western & Northern Territories Region 31 19 15 8 9 3 14 62 20 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 23 17 16 11 16 7 10 48 32 47

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Statistical Survey Operations 32 15 12 10 9 11 12 60 24 925
2019 Western & Northern Territories Region 22 23 16 7 11 7 14 57 22 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 13 23 19 11 16 9 10 44 32 48

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Statistical Survey Operations 28 14 13 14 14 7 10 50 34 924
2019 Western & Northern Territories Region 24 15 11 20 10 8 12 49 37 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 20 14 12 22 12 9 12 43 42 48

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Statistical Survey Operations 56 13 7 2 3 7 12 85 7 921
2019 Western & Northern Territories Region 49 15 6 7 3 7 14 80 12 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 40 8 12 10 7 11 12 63 22 48

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Statistical Survey Operations 63 8 5 3 4 6 10 85 8 924
2019 Western & Northern Territories Region 57 11 6 5 0 9 13 86 7 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 47 17 7 6 0 13 10 83 8 48

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Statistical Survey Operations 62 7 5 2 3 4 16 87 7 924
2019 Western & Northern Territories Region 57 2 5 4 2 4 25 83 9 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 52 1 7 9 5 5 21 71 19 48

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Statistical Survey Operations 9 22 21 19 18 9 2 35 41 926
2019 Western & Northern Territories Region 8 17 23 18 18 15 2 30 42 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 4 18 23 18 24 13 0 25 48 48

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Statistical Survey Operations 28 32 16 11 7 5 1 64 19 927
2019 Western & Northern Territories Region 30 37 14 9 4 5 1 71 14 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 33 36 16 7 6 2 0 70 14 48

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Statistical Survey Operations 36 28 13 6 5 9 2 73 13 924
2019 Western & Northern Territories Region 42 30 9 3 3 10 3 82 7 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 46 32 10 2 7 2 0 80 10 48

Question 50. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Statistical Survey Operations 46 29 11 9 5 1 0 75 14 925
2019 Western & Northern Territories Region 46 36 9 6 2 2 0 83 8 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 44 37 5 5 4 5 0 86 9 48

Question 51. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Statistical Survey Operations 30 27 18 13 9 1 1 58 23 924
2019 Western & Northern Territories Region 26 31 19 15 6 1 1 59 22 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 35 21 17 7 2 0 54 24 48

Question 52. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Statistical Survey Operations 30 31 17 12 8 0 0 62 21 925
2019 Western & Northern Territories Region 27 34 15 17 6 1 0 62 23 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 19 32 12 25 9 2 0 52 36 48

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Statistical Survey Operations 25 17 17 12 17 10 2 48 32 926
2019 Western & Northern Territories Region 18 17 14 19 16 11 5 41 42 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 8 19 9 27 23 14 0 32 58 48
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Public Service 27 38 35 181906
2019 Statistical Survey Operations 23 46 31 918
2019 Western & Northern Territories Region 27 38 35 103
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 33 32 35 47

Question 55. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Statistical Survey Operations 22 11 34 13 4 15 205
2019 Western & Northern Territories Region 15 12 36 15 4 19 27
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 4 0 48 26 0 22 16
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Statistical Survey Operations 22 48 11 12 6 1 0 71 18 923
2019 Western & Northern Territories Region 29 46 9 12 4 0 0 76 16 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 31 43 6 14 5 0 0 74 19 48

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Statistical Survey Operations 37 29 14 6 3 11 0 75 10 920
2019 Western & Northern Territories Region 38 27 16 6 4 8 1 72 11 104
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 32 33 10 8 7 10 0 72 17 48
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 14 86 181483
2019 Statistical Survey Operations 21 79 918
2019 Western & Northern Territories Region 23 77 102
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 82 46

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 51 49 23324
2019 Statistical Survey Operations 36 64 191
2019 Western & Northern Territories Region 28 72 24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 60 40 23324
2019 Statistical Survey Operations 58 42 191
2019 Western & Northern Territories Region 49 51 24

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 8 92 23324
2019 Statistical Survey Operations 4 96 191

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 5 95 23324
2019 Statistical Survey Operations 0 100 191
2019 Western & Northern Territories Region 0 100 24

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 6 94 23324
2019 Western & Northern Territories Region 0 100 24

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 23324
2019 Statistical Survey Operations 39 61 191
2019 Western & Northern Territories Region 50 50 24

Question 59g. From whom did you experience harassment on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 23324
2019 Statistical Survey Operations 5 95 191

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 39 61 23086
2019 Statistical Survey Operations 42 58 192
2019 Western & Northern Territories Region 42 58 24

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 39 61 23086
2019 Statistical Survey Operations 38 62 192
2019 Western & Northern Territories Region 24 76 24

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 47 53 23086
2019 Statistical Survey Operations 32 68 192
2019 Western & Northern Territories Region 25 75 24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 42 58 23086
2019 Statistical Survey Operations 37 63 192
2019 Western & Northern Territories Region 27 73 24

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 31 69 23086
2019 Statistical Survey Operations 25 75 192

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 55 45 23086
2019 Statistical Survey Operations 57 43 192
2019 Western & Northern Territories Region 52 48 24

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 36 64 23086
2019 Statistical Survey Operations 31 69 192
2019 Western & Northern Territories Region 25 75 24

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 2 98 23086
2019 Western & Northern Territories Region 0 100 24

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 23086
2019 Statistical Survey Operations 13 87 192
2019 Western & Northern Territories Region 18 82 24

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 12 88 23086
2019 Statistical Survey Operations 24 76 192
2019 Western & Northern Territories Region 30 70 24

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 49 51 23086
2019 Statistical Survey Operations 46 54 192
2019 Western & Northern Territories Region 29 71 24

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 26 74 23086
2019 Statistical Survey Operations 39 61 192
2019 Western & Northern Territories Region 62 38 24

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 16 84 23086
2019 Statistical Survey Operations 18 82 192

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 52 48 22957
2019 Statistical Survey Operations 56 44 192
2019 Western & Northern Territories Region 62 38 24

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 27 73 22957
2019 Statistical Survey Operations 15 85 192

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 22957
2019 Statistical Survey Operations 3 97 192
2019 Western & Northern Territories Region 0 100 24

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 21 79 22957
2019 Statistical Survey Operations 23 77 192

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 22957
2019 Statistical Survey Operations 7 93 192
2019 Western & Northern Territories Region 0 100 24

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 7 93 22957
2019 Statistical Survey Operations 5 95 192
2019 Western & Northern Territories Region 0 100 24

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 14 86 22957
2019 Statistical Survey Operations 15 85 192

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 12 88 22957
2019 Statistical Survey Operations 12 88 192

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 26 74 22957
2019 Statistical Survey Operations 28 72 192
2019 Western & Northern Territories Region 35 65 24

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 11 89 21361
2019 Statistical Survey Operations 8 92 179

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 20 80 21361
2019 Statistical Survey Operations 23 77 179
2019 Western & Northern Territories Region 21 79 23

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 21361
2019 Statistical Survey Operations 11 89 179

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 7 93 21361

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 21361
2019 Statistical Survey Operations 13 87 179

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 21361
2019 Statistical Survey Operations 5 95 179

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 21361
2019 Western & Northern Territories Region 0 100 23

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 12 88 21361
2019 Statistical Survey Operations 19 81 179

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 13 87 21361
2019 Statistical Survey Operations 16 84 179

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 32 68 21361
2019 Statistical Survey Operations 28 72 179

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 21361
2019 Statistical Survey Operations 9 91 179
2019 Western & Northern Territories Region 0 100 23

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 48 52 21361
2019 Statistical Survey Operations 45 55 179
2019 Western & Northern Territories Region 42 58 23

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 2 98 21361
2019 Western & Northern Territories Region 0 100 23

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 56 44 21361
2019 Statistical Survey Operations 59 41 179
2019 Western & Northern Territories Region 61 39 23

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 21361
2019 Statistical Survey Operations 5 95 179

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 13 87 21361
2019 Statistical Survey Operations 25 75 179
2019 Western & Northern Territories Region 26 74 23

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 18 82 181223
2019 Statistical Survey Operations 17 83 907
2019 Western & Northern Territories Region 18 82 103
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 28 72 48

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Statistical Survey Operations 14 11 15 7 9 34 10 44 30 904
2019 Western & Northern Territories Region 16 7 20 7 6 32 11 40 24 103
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 15 10 16 15 6 31 7 40 34 47

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Statistical Survey Operations 29 22 15 7 6 18 3 64 17 905
2019 Western & Northern Territories Region 27 22 13 9 4 23 1 65 18 104
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 26 28 8 15 4 20 0 67 23 47
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 8 92 181371
2019 Statistical Survey Operations 10 90 920
2019 Western & Northern Territories Region 8 92 103

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 38 62 12977
2019 Statistical Survey Operations 30 70 91

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 76 24 12977
2019 Statistical Survey Operations 72 28 91

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 12977

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 3 97 12977
2019 Statistical Survey Operations 0 100 91

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 8 92 12977

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 12977
2019 Statistical Survey Operations 33 67 91

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 12977

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 26 74 12755
2019 Statistical Survey Operations 24 76 90

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 20 80 12755
2019 Statistical Survey Operations 23 77 90

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 16 84 12755
2019 Statistical Survey Operations 15 85 90

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 6 94 12755
2019 Statistical Survey Operations 14 86 90

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 29 71 12755
2019 Statistical Survey Operations 23 77 90

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 29 71 12755
2019 Statistical Survey Operations 29 71 90

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 12755

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 2 98 12755

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 8 92 12755
2019 Statistical Survey Operations 9 91 90

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 15 85 12755
2019 Statistical Survey Operations 12 88 90

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 1 99 12755
2019 Statistical Survey Operations 0 100 90

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 17 83 12755
2019 Statistical Survey Operations 22 78 90

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 0 100 12755
2019 Statistical Survey Operations 0 100 90

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 18 82 12755
2019 Statistical Survey Operations 24 76 90

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 29 71 12647
2019 Statistical Survey Operations 34 66 91

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 14 86 12647
2019 Statistical Survey Operations 18 82 91

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 5 95 12647

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 17 83 12647
2019 Statistical Survey Operations 17 83 91

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 5 95 12647

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 6 94 12647
2019 Statistical Survey Operations 6 94 91

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 12647
2019 Statistical Survey Operations 12 88 91

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 12647
2019 Statistical Survey Operations 6 94 91

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 49 51 12647
2019 Statistical Survey Operations 51 49 91

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 6 94 11129
2019 Statistical Survey Operations 7 93 82

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 15 85 11129
2019 Statistical Survey Operations 10 90 82

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 11129

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 3 97 11129

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 3 97 11129
2019 Statistical Survey Operations 6 94 82

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 11129
2019 Statistical Survey Operations 0 100 82

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 7 93 11129

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 11 89 11129
2019 Statistical Survey Operations 15 85 82

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 11129
2019 Statistical Survey Operations 11 89 82

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 27 73 11129
2019 Statistical Survey Operations 31 69 82

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 11129
2019 Statistical Survey Operations 10 90 82

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 45 55 11129
2019 Statistical Survey Operations 50 50 82

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 2 98 11129

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 62 38 11129
2019 Statistical Survey Operations 72 28 82

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 3 97 11129

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 11 89 11129
2019 Statistical Survey Operations 12 88 82

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 181243
2019 Statistical Survey Operations 11 89 922
2019 Western & Northern Territories Region 13 87 104
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 16 84 47

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Statistical Survey Operations 15 10 17 5 5 39 9 48 20 907
2019 Western & Northern Territories Region 12 8 24 7 3 36 10 37 18 104
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 11 13 27 8 4 33 4 39 18 47

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Statistical Survey Operations 31 21 15 4 4 22 2 69 11 907
2019 Western & Northern Territories Region 31 20 16 6 2 23 3 68 10 104
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 27 27 14 8 4 21 0 68 14 47
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Statistical Survey Operations 34 30 18 9 8 1 1 64 18 925
2019 Western & Northern Territories Region 28 30 22 9 9 1 1 59 19 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 29 31 22 5 11 2 0 62 16 48

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Statistical Survey Operations 46 26 16 5 3 0 2 75 9 927
2019 Western & Northern Territories Region 44 29 19 5 1 1 0 74 7 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 53 28 17 0 0 2 0 83 0 48

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Statistical Survey Operations 51 24 12 4 3 1 4 80 7 926
2019 Western & Northern Territories Region 49 26 11 4 1 2 7 82 6 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 56 21 5 0 2 4 13 91 3 48

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Statistical Survey Operations 56 19 11 6 3 2 3 80 9 926
2019 Western & Northern Territories Region 56 18 9 8 1 4 4 80 10 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 62 9 11 5 2 5 7 80 8 48

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Statistical Survey Operations 62 15 8 3 2 1 10 86 5 926
2019 Western & Northern Territories Region 62 19 10 2 0 2 5 87 2 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 74 8 7 2 0 2 6 90 3 48

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Statistical Survey Operations 34 25 19 11 10 0 1 60 21 926
2019 Western & Northern Territories Region 38 20 18 13 9 1 0 59 23 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 42 13 12 16 14 2 0 57 31 48

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Statistical Survey Operations 33 24 19 10 8 1 4 61 19 928
2019 Western & Northern Territories Region 31 24 21 14 4 1 5 58 19 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 25 18 27 14 7 2 7 47 24 48

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Statistical Survey Operations 40 26 15 8 5 2 4 70 14 924
2019 Western & Northern Territories Region 46 28 12 5 3 1 4 78 9 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 37 29 15 5 7 2 5 71 13 48

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Statistical Survey Operations 45 28 14 6 5 1 2 74 11 927
2019 Western & Northern Territories Region 50 28 13 6 2 1 1 79 8 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 48 22 18 7 2 2 0 72 10 48

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Statistical Survey Operations 40 25 12 10 12 1 1 66 22 924
2019 Western & Northern Territories Region 39 30 9 12 9 2 0 70 21 104
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 35 28 6 17 12 2 0 64 29 48

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Statistical Survey Operations 47 29 14 5 3 0 2 78 8 927
2019 Western & Northern Territories Region 49 30 12 6 1 1 1 81 7 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 52 30 7 7 1 2 0 84 9 48

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Statistical Survey Operations 49 22 14 7 3 0 4 75 11 927
2019 Western & Northern Territories Region 58 16 11 11 2 1 0 75 13 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 54 20 12 9 2 2 0 76 12 48

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Statistical Survey Operations 66 12 6 4 2 1 9 87 7 928
2019 Western & Northern Territories Region 67 12 6 4 1 2 8 88 6 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 64 12 8 5 2 2 6 83 8 48

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Statistical Survey Operations 69 10 7 4 4 1 5 84 9 926
2019 Western & Northern Territories Region 71 11 7 2 3 1 5 87 5 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 73 11 4 2 1 2 6 92 4 48

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Statistical Survey Operations 71 15 5 2 2 1 4 91 4 928
2019 Western & Northern Territories Region 74 14 5 0 1 1 5 94 1 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 61 17 11 0 1 2 7 87 1 48

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Statistical Survey Operations 56 20 10 5 6 1 2 79 11 924
2019 Western & Northern Territories Region 61 19 12 2 2 2 2 83 4 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 60 17 16 0 0 5 2 83 0 48

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Statistical Survey Operations 52 5 2 0 0 1 41 97 1 919
2019 Western & Northern Territories Region 51 2 1 0 0 1 45 99 0 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 44 4 0 0 0 2 50 100 0 47

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Statistical Survey Operations 51 18 12 5 4 1 10 77 10 924
2019 Western & Northern Territories Region 42 22 14 4 7 2 9 72 13 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 42 14 16 5 8 4 11 67 15 48

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Statistical Survey Operations 33 22 18 10 15 0 2 57 25 927
2019 Western & Northern Territories Region 41 22 14 14 9 1 0 63 22 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 33 31 8 13 12 2 0 66 26 48

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Statistical Survey Operations 52 25 12 4 3 1 3 80 8 927
2019 Western & Northern Territories Region 52 20 17 4 4 1 2 75 8 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 40 21 20 7 5 2 5 66 13 48

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Statistical Survey Operations 16 35 33 11 5 0 0 51 15 928
2019 Western & Northern Territories Region 15 38 33 11 2 1 0 54 13 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 19 34 31 12 1 2 0 54 13 48

Question 76. After my workday, I feel emotionally drained.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Statistical Survey Operations 11 18 36 22 14 0 0 36 29 928
2019 Western & Northern Territories Region 15 12 43 18 11 1 0 30 27 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 13 36 20 11 2 0 31 32 48

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Statistical Survey Operations 18 32 20 13 10 6 0 54 24 928
2019 Western & Northern Territories Region 17 46 13 9 7 7 1 69 17 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 7 54 12 12 9 6 0 65 22 48

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Statistical Survey Operations 17 25 21 16 13 6 2 46 31 923
2019 Western & Northern Territories Region 18 22 23 20 10 5 2 44 32 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 17 16 29 25 5 8 0 36 33 48
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 16 84 181509
2019 Statistical Survey Operations 19 81 918
2019 Western & Northern Territories Region 10 90 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 16 84 47

Question 80. Were any measures taken to accommodate your needs?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 81 19 29087
2019 Statistical Survey Operations 78 22 170
2019 Western & Northern Territories Region 79 21 10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Statistical Survey Operations 42 28 9 12 9 0 0 70 21 129
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Statistical Survey Operations 46 25 8 2 2 14 3 56 44 921
2019 Western & Northern Territories Region 40 31 10 2 1 15 2 48 52 106
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 39 30 7 1 0 18 5 50 50 48

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 59 41 130118
2019 Statistical Survey Operations 48 52 330
2019 Western & Northern Territories Region 62 38 47
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 50 50 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 44 56 128011
2019 Statistical Survey Operations 70 30 312
2019 Western & Northern Territories Region 63 37 45
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 69 31 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Statistical Survey Operations 17 22 18 10 10 4 19 50 26 330
2019 Western & Northern Territories Region 19 17 19 13 10 8 14 46 29 46
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 23 31 23 0 13 0 10 60 14 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Statistical Survey Operations 12 18 15 10 12 7 27 45 33 329
2019 Western & Northern Territories Region 9 21 27 5 5 8 26 44 15 46
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 6 27 23 0 0 6 37 59 0 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Statistical Survey Operations 48 7 4 2 3 6 30 87 7 911
2019 Western & Northern Territories Region 49 13 6 0 2 8 22 89 3 105
2019 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 30 21 10 0 2 11 26 80 4 47
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