2019 Public Service Employee Survey Results for National Film Board of Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 33 42 5 15 5 0 0 75 20 55
2019 First official language - French 14 60 3 16 6 0 0 74 22 120
2017 First official language - English 26 55 5 12 1 0 0 81 14 72
2017 First official language - French 32 50 10 7 1 0 0 82 8 172

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 65 26 3 1 5 0 0 91 7 55
2019 First official language - French 34 34 13 11 8 0 0 68 19 120
2017 First official language - English 66 20 7 3 4 0 0 86 7 72
2017 First official language - French 43 31 7 14 4 0 0 74 19 172

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 45 34 3 13 4 0 0 80 17 55
2019 First official language - French 24 39 18 12 6 0 0 64 18 120
2017 First official language - English 47 32 10 4 7 0 0 79 11 72
2017 First official language - French 29 41 15 12 3 0 0 70 14 171

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 8 42 8 27 15 0 0 50 42 55
2019 First official language - French 11 34 14 31 10 0 0 45 41 120
2018 First official language - English 6 44 14 19 16 0 1 50 36 64
2018 First official language - French 10 40 16 19 12 0 3 51 32 130
2017 First official language - English 12 54 11 13 7 0 3 68 21 72
2017 First official language - French 16 37 25 15 6 0 0 53 22 172

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 39 32 10 12 7 0 0 71 19 55
2019 First official language - French 20 51 16 13 0 0 0 72 13 120
2017 First official language - English 42 47 7 4 0 0 0 89 4 72
2017 First official language - French 31 46 13 6 1 0 2 79 7 171

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 26 36 18 17 4 0 0 61 21 54
2019 First official language - French 24 43 14 12 7 0 0 67 19 118
2018 First official language - English 42 33 12 6 7 0 0 75 13 64
2018 First official language - French 32 33 15 13 4 0 3 68 17 130
2017 First official language - English 43 36 10 6 3 2 0 80 9 72
2017 First official language - French 31 36 17 12 3 0 1 68 15 172

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 31 39 12 17 1 0 0 70 18 55
2019 First official language - French 23 46 15 11 6 0 0 68 17 120
2018 First official language - English 42 39 5 5 8 0 0 81 14 62
2018 First official language - French 30 54 10 3 4 0 0 84 6 129
2017 First official language - English 47 41 4 4 4 0 0 88 8 72
2017 First official language - French 30 53 9 6 2 0 0 83 8 172

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 24 42 10 12 12 0 0 66 24 55
2019 First official language - French 21 39 20 9 11 0 0 60 21 120
2018 First official language - English 26 37 12 13 12 0 0 63 25 64
2018 First official language - French 24 38 22 11 6 0 0 62 16 130
2017 First official language - English 31 44 7 13 5 0 0 75 18 72
2017 First official language - French 21 39 21 13 6 0 0 60 19 171

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 26 43 8 21 1 0 0 69 23 55
2019 First official language - French 14 45 20 16 4 0 0 60 20 118
2018 First official language - English 23 46 12 11 8 0 0 69 19 64
2018 First official language - French 19 52 15 9 4 0 0 71 13 129
2017 First official language - English 29 48 7 12 4 0 0 77 16 72
2017 First official language - French 19 48 16 12 6 0 0 66 18 170

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 57 33 3 7 0 0 0 90 7 55
2019 First official language - French 19 52 18 8 3 0 0 71 11 120
2018 First official language - English 55 39 1 4 1 1 0 95 4 64
2018 First official language - French 29 45 20 4 2 0 0 74 5 131
2017 First official language - English 52 39 3 4 1 0 0 92 5 72
2017 First official language - French 25 49 15 5 4 2 0 75 10 171

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 34 28 19 6 12 0 0 62 19 54
2019 First official language - French 15 46 15 13 12 0 0 60 25 120
2018 First official language - English 31 48 8 6 7 0 0 79 14 64
2018 First official language - French 21 46 21 9 4 0 0 67 12 130
2017 First official language - English 33 49 6 7 5 0 0 82 12 72
2017 First official language - French 19 50 15 11 5 0 0 68 17 172

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 67 22 11 0 0 0 0 89 0 55
2019 First official language - French 30 50 12 5 3 0 0 80 7 119
2018 First official language - English 54 41 2 2 1 0 0 95 3 64
2018 First official language - French 52 36 7 4 2 0 0 88 5 130
2017 First official language - English 61 32 4 1 1 0 0 93 3 72
2017 First official language - French 38 51 8 2 1 0 0 89 3 172

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 16 47 9 14 14 0 0 64 28 55
2019 First official language - French 16 43 15 15 12 0 0 58 27 120
2018 First official language - English 19 53 7 10 11 0 0 72 21 64
2018 First official language - French 16 43 23 15 3 0 0 59 18 131
2017 First official language - English 34 48 4 11 3 0 0 82 14 72
2017 First official language - French 20 51 14 9 7 0 0 70 16 172

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 20 43 13 4 20 0 0 63 24 55
2019 First official language - French 18 38 24 10 10 0 0 56 20 119
2018 First official language - English 36 45 10 7 3 0 0 81 10 64
2018 First official language - French 19 49 16 10 5 0 0 69 15 130
2017 First official language - English 41 46 5 6 3 0 0 87 8 72
2017 First official language - French 27 46 12 9 4 0 1 74 14 172

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 17 43 10 18 8 0 4 62 28 55
2019 First official language - French 8 40 25 15 11 0 0 49 26 119
2018 First official language - English 21 38 13 26 1 0 0 59 27 64
2018 First official language - French 17 33 27 18 5 0 0 50 22 130
2017 First official language - English 31 43 13 7 5 0 1 75 12 72
2017 First official language - French 16 46 19 13 5 0 1 62 19 172

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 49 27 14 11 0 0 0 75 11 54
2019 First official language - French 25 52 12 7 2 0 1 78 9 120
2018 First official language - English 43 45 6 6 1 0 0 87 7 64
2018 First official language - French 38 45 9 5 2 0 0 83 7 131
2017 First official language - English 58 31 5 5 0 0 0 89 5 72
2017 First official language - French 34 50 11 3 2 0 0 84 5 172

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 23 26 25 18 7 0 0 49 26 54
2019 First official language - French 26 45 15 10 5 0 0 70 15 119
2018 First official language - English 13 37 19 14 14 0 3 51 29 64
2018 First official language - French 28 44 15 5 8 0 0 72 13 131
2017 First official language - English 21 32 19 19 7 1 1 54 26 72
2017 First official language - French 37 39 11 7 6 0 1 76 13 171

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 9 29 42 10 10 0 0 20 38 54
2019 First official language - French 14 41 33 10 1 0 1 11 56 120
2018 First official language - English 12 22 45 16 2 0 4 19 35 64
2018 First official language - French 11 38 31 13 4 1 1 18 51 131
2017 First official language - English 7 25 41 19 6 1 1 26 32 72
2017 First official language - French 8 35 36 13 5 1 3 18 45 172

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 3 15 35 33 12 1 0 45 19 53
2019 First official language - French 14 35 26 17 4 2 1 22 51 119
2018 First official language - English 6 12 45 28 5 0 4 34 19 64
2018 First official language - French 6 22 26 24 10 9 3 39 32 130
2017 First official language - English 4 12 42 24 15 0 3 40 17 72
2017 First official language - French 5 20 34 19 8 7 7 31 30 171

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 30 31 25 10 2 1 1 13 62 54
2019 First official language - French 38 36 20 2 0 3 1 2 77 120
2018 First official language - English 27 34 25 8 5 0 0 14 61 63
2018 First official language - French 27 34 24 6 4 2 2 11 64 131
2017 First official language - English 16 26 35 13 6 0 4 20 43 71
2017 First official language - French 22 24 32 11 6 0 5 18 48 172

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 7 14 45 26 8 0 0 34 20 54
2019 First official language - French 11 29 34 24 1 0 0 25 40 120
2018 First official language - English 6 18 40 26 9 1 0 36 24 62
2018 First official language - French 11 32 28 22 5 0 2 28 43 130
2017 First official language - English 3 15 44 26 11 0 1 37 18 70
2017 First official language - French 9 21 42 19 7 1 2 26 31 171

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 26 28 10 13 22 1 0 35 55 54
2019 First official language - French 22 35 32 8 2 0 1 10 57 120
2018 First official language - English 31 24 20 14 6 0 5 21 58 63
2018 First official language - French 19 28 23 15 8 2 6 24 51 131
2017 First official language - English 13 26 24 24 7 3 4 33 42 72
2017 First official language - French 17 29 24 18 7 2 4 26 48 172

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 5 16 33 18 23 4 2 43 22 54
2019 First official language - French 13 20 25 24 12 3 2 39 35 120
2018 First official language - English 6 22 21 37 11 0 4 50 29 64
2018 First official language - French 6 14 27 36 8 3 6 48 23 130
2017 First official language - English 1 13 17 30 28 3 8 65 16 72
2017 First official language - French 4 14 23 29 21 4 5 55 20 172

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 26 23 33 9 1 4 4 11 54 55
2019 First official language - French 29 34 23 12 2 0 0 14 63 119
2018 First official language - English 40 29 17 7 6 0 1 13 69 64
2018 First official language - French 21 35 33 6 1 2 2 7 59 131
2017 First official language - English 20 22 43 10 3 0 1 13 43 72
2017 First official language - French 15 29 36 9 7 1 2 17 46 172

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 18 27 24 22 7 3 0 29 46 53
2019 First official language - French 11 24 40 20 4 0 0 24 35 119
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 65 18 10 2 5 0 0 83 7 56
2019 First official language - French 44 37 8 5 6 0 0 81 11 120
2017 First official language - English 65 19 8 4 4 0 0 83 8 72
2017 First official language - French 46 40 4 8 1 0 1 87 9 172

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 12 38 21 9 10 0 9 56 21 56
2019 First official language - French 15 28 25 17 12 2 1 44 30 120
2018 First official language - English 10 60 12 8 5 0 5 73 14 64
2018 First official language - French 17 40 23 10 6 3 1 60 17 131
2017 First official language - English 19 49 11 10 3 4 4 74 14 72
2017 First official language - French 15 36 20 14 9 4 2 54 24 172

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 40 33 6 17 5 0 0 73 21 56
2019 First official language - French 30 36 20 5 7 1 0 67 12 120
2018 First official language - English 32 41 9 13 5 0 0 73 18 64
2018 First official language - French 31 53 7 8 1 0 0 84 9 130
2017 First official language - English 40 42 6 11 1 0 0 81 13 72
2017 First official language - French 34 47 12 5 3 0 0 81 8 172

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 51 27 10 10 1 0 0 78 12 56
2019 First official language - French 30 45 13 8 4 0 0 75 12 119
2018 First official language - English 42 49 2 7 0 0 0 91 7 64
2018 First official language - French 33 48 14 4 1 0 0 81 5 129
2017 First official language - English 45 43 5 7 0 0 0 88 7 72
2017 First official language - French 31 52 12 3 2 0 0 83 5 171

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 37 40 7 12 3 1 0 78 14 56
2019 First official language - French 26 47 18 5 3 0 0 74 8 120
2018 First official language - English 38 49 3 10 0 0 0 87 10 64
2018 First official language - French 34 47 14 3 2 0 0 81 5 131
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 42 33 10 9 3 0 4 77 13 56
2019 First official language - French 38 37 11 3 7 0 5 79 10 120

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 30 30 9 24 7 0 0 61 31 56
2019 First official language - French 31 32 18 12 6 0 0 63 18 120
2018 First official language - English 38 35 16 11 0 0 0 73 11 64
2018 First official language - French 28 41 13 8 8 0 2 71 16 132
2017 First official language - English 34 37 14 8 5 1 0 72 14 72
2017 First official language - French 22 44 17 12 5 0 0 66 17 172

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 35 35 16 5 10 0 0 69 15 56
2019 First official language - French 35 36 16 8 6 0 0 71 13 120
2018 First official language - English 54 29 8 9 0 0 0 83 9 64
2018 First official language - French 41 37 13 4 4 0 2 79 8 132
2017 First official language - English 40 41 12 4 1 1 0 82 5 72
2017 First official language - French 30 43 16 5 3 2 0 75 9 171

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 34 31 10 15 10 0 0 66 25 56
2019 First official language - French 32 40 12 10 6 0 0 72 16 118
2018 First official language - English 39 34 5 19 3 0 0 73 22 64
2018 First official language - French 34 35 17 9 2 0 2 71 11 132
2017 First official language - English 37 42 10 8 1 1 0 80 10 72
2017 First official language - French 27 45 14 10 4 0 0 72 14 172

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 79 12 8 0 1 0 0 91 1 55
2019 First official language - French 76 18 2 0 4 0 0 94 4 119
2017 First official language - English 82 12 3 3 0 0 0 94 3 72
2017 First official language - French 69 26 2 2 1 0 1 95 3 172

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 50 31 6 10 3 0 0 81 13 55
2019 First official language - French 46 32 5 5 9 0 2 80 15 120
2017 First official language - English 52 27 15 2 0 3 1 83 2 72
2017 First official language - French 33 38 13 7 4 2 3 75 12 171

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 63 16 11 4 7 0 0 79 11 56
2019 First official language - French 56 25 8 7 4 1 0 81 11 120
2018 First official language - English 69 19 6 6 0 0 0 88 6 64
2018 First official language - French 49 36 8 3 3 0 0 85 7 132
2017 First official language - English 65 22 12 1 0 0 0 87 1 72
2017 First official language - French 40 44 7 5 4 0 0 84 9 171

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 40 36 5 14 5 0 0 76 19 55
2019 First official language - French 36 31 12 13 8 0 0 67 21 119
2018 First official language - English 46 32 6 16 1 0 0 78 16 64
2018 First official language - French 38 34 15 5 7 1 0 73 12 132
2017 First official language - English 52 31 11 6 1 0 0 82 7 72
2017 First official language - French 32 43 12 6 7 0 0 75 13 172

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 0 0 24 64 12 0 0 0 76 11
2019 First official language - French 2 13 27 42 0 0 16 18 50 27
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 19 25 25 15 15 2 0 44 31 56
2019 First official language - French 10 18 22 28 18 4 0 29 48 119
2018 First official language - English 23 25 21 21 3 7 0 52 26 64
2018 First official language - French 15 33 26 15 3 8 0 51 20 129
2017 First official language - English 24 37 12 16 5 7 0 65 23 72
2017 First official language - French 10 31 34 12 6 7 0 44 20 172

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 8 27 13 30 23 0 0 35 53 56
2019 First official language - French 7 9 17 37 29 0 0 16 67 119
2018 First official language - English 16 22 17 27 15 3 0 39 43 64
2018 First official language - French 12 27 30 21 9 2 0 40 30 129
2017 First official language - English 16 36 18 16 12 3 0 53 28 72
2017 First official language - French 7 30 30 21 10 1 0 38 31 172

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 6 15 22 26 30 0 0 21 56 55
2019 First official language - French 3 6 19 32 36 3 0 10 71 118
2018 First official language - English 5 24 20 28 21 2 0 29 50 63
2018 First official language - French 6 19 32 32 7 3 0 26 41 128
2017 First official language - English 9 31 28 19 12 1 0 40 32 72
2017 First official language - French 6 20 33 28 9 5 0 27 38 172

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 5 18 11 37 29 0 0 23 66 56
2019 First official language - French 3 8 17 45 27 1 0 10 72 119
2018 First official language - English 5 18 11 41 25 0 0 23 66 64
2018 First official language - French 3 29 26 29 12 2 0 33 41 128
2017 First official language - English 10 29 21 23 15 1 0 40 39 72
2017 First official language - French 5 34 29 22 10 1 0 38 32 172

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 60 18 6 4 6 1 5 84 11 56
2019 First official language - French 65 23 7 2 2 0 0 89 4 120
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 20 34 10 28 8 0 0 54 36 56
2019 First official language - French 4 24 38 19 14 0 0 28 34 120
2018 First official language - English 23 45 14 16 2 0 0 67 18 64
2018 First official language - French 14 46 25 12 0 2 0 61 13 130
2017 First official language - English 23 43 14 15 5 0 0 66 20 72
2017 First official language - French 14 45 23 14 3 1 0 60 16 172

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 9 13 17 39 21 0 0 22 60 56
2019 First official language - French 3 6 24 36 31 0 0 9 67 119

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 25 36 13 12 11 4 0 63 24 56
2019 First official language - French 11 39 20 18 13 0 0 49 30 120
2018 First official language - English 29 33 9 21 2 5 1 66 24 64
2018 First official language - French 21 52 10 10 1 4 3 78 11 130
2017 First official language - English 31 38 12 12 4 3 0 71 17 72
2017 First official language - French 15 49 15 13 5 3 1 66 19 172

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 25 31 18 23 4 0 0 56 26 56
2019 First official language - French 10 36 31 16 7 0 0 46 23 120
2018 First official language - English 33 35 20 12 0 0 0 68 12 64
2018 First official language - French 22 50 17 7 1 2 0 74 8 132

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 11 11 21 37 9 9 1 25 52 56
2019 First official language - French 13 19 30 18 12 6 1 35 33 119
2018 First official language - English 10 24 20 25 13 5 3 37 41 63
2018 First official language - French 5 38 24 13 4 14 3 52 20 132
2017 First official language - English 18 25 18 21 9 5 3 47 33 72
2017 First official language - French 10 31 24 16 6 12 1 47 26 171

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 5 10 35 19 28 4 0 15 49 56
2019 First official language - French 2 13 24 36 22 2 0 16 59 120
2018 First official language - English 11 19 27 21 22 1 0 30 43 63
2018 First official language - French 10 24 26 28 9 4 0 35 38 132
2017 First official language - English 6 31 21 26 12 3 1 38 40 72
2017 First official language - French 9 33 24 20 9 4 0 44 30 172

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 1 17 19 20 41 1 1 18 62 56
2019 First official language - French 4 16 24 21 29 4 2 22 52 120
2018 First official language - English 2 30 11 16 35 1 5 34 54 63
2018 First official language - French 11 19 18 28 17 4 4 32 48 131
2017 First official language - English 8 21 14 30 20 3 4 31 54 72
2017 First official language - French 8 27 26 19 16 3 2 37 37 172

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 59 19 14 0 2 1 6 84 2 56
2019 First official language - French 41 23 18 2 6 1 9 71 9 120

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 36 25 10 2 6 5 16 77 10 56
2019 First official language - French 68 7 5 0 2 0 17 91 3 120

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 17 28 17 13 13 2 11 51 29 56
2019 First official language - French 31 24 20 9 7 2 6 60 18 120

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 17 26 14 15 13 5 11 50 33 56
2019 First official language - French 30 24 14 15 7 3 8 61 24 120

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 29 23 9 2 21 5 11 62 28 56
2019 First official language - French 42 18 12 9 5 2 12 70 16 120

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 63 16 6 0 1 2 11 91 1 54
2019 First official language - French 65 13 3 3 3 3 10 89 7 120

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 62 12 3 9 1 7 6 85 11 56
2019 First official language - French 64 11 3 3 1 8 11 91 5 119

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 73 12 2 0 1 1 12 97 1 54
2019 First official language - French 73 7 6 0 0 1 13 93 0 119

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 12 48 14 12 10 4 0 62 23 56
2019 First official language - French 13 21 29 27 8 2 0 34 36 119
2018 First official language - English 14 43 33 7 4 0 0 57 11 64
2018 First official language - French 14 29 29 17 3 9 0 46 22 132
2017 First official language - English 19 50 16 11 3 2 0 70 14 72
2017 First official language - French 6 44 29 10 6 3 1 53 17 172

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 24 51 10 6 9 0 0 75 15 56
2019 First official language - French 20 42 19 10 7 2 0 64 17 118
2018 First official language - English 33 34 20 13 0 0 0 67 13 64
2018 First official language - French 38 45 13 3 0 0 0 83 3 131
2017 First official language - English 40 41 7 11 1 0 0 81 12 72
2017 First official language - French 23 58 10 8 1 1 0 82 9 172

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 34 31 17 13 5 0 0 65 18 56
2019 First official language - French 23 49 12 6 5 5 0 75 12 119
2018 First official language - English 43 39 8 4 4 2 0 84 8 63
2018 First official language - French 39 49 7 1 0 3 0 91 2 131
2017 First official language - English 37 40 12 8 3 0 0 77 11 72
2017 First official language - French 26 49 16 6 3 1 0 75 8 172

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 41 43 3 13 1 0 0 83 14 56
2019 First official language - French 20 56 16 3 4 0 0 77 7 120
2018 First official language - English 36 53 7 3 1 0 0 89 4 64
2018 First official language - French 39 49 12 0 0 0 0 88 1 131
2017 First official language - English 47 50 1 1 0 0 0 97 1 72
2017 First official language - French 29 59 8 3 1 0 0 88 5 171

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 21 27 22 27 3 0 0 48 30 55
2019 First official language - French 11 26 36 14 13 0 0 37 27 120
2018 First official language - English 28 42 15 14 2 0 0 70 16 64
2018 First official language - French 19 47 30 4 1 0 0 66 5 129
2017 First official language - English 33 42 15 7 3 0 0 75 9 72
2017 First official language - French 21 42 25 9 2 1 0 64 11 172

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 19 41 15 17 8 0 0 60 25 56
2019 First official language - French 7 31 32 20 10 0 0 39 29 120
2018 First official language - English 25 43 11 18 4 0 0 67 22 64
2018 First official language - French 17 49 29 5 0 0 0 66 5 131
2017 First official language - English 32 45 11 12 0 0 0 77 12 72
2017 First official language - French 19 48 22 9 1 1 0 67 10 172

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 35 29 13 15 4 3 1 67 20 56
2019 First official language - French 22 31 19 14 9 4 0 56 25 120
2018 First official language - English 36 34 11 8 6 5 0 74 15 64
2018 First official language - French 31 35 19 7 2 5 2 71 9 131
2017 First official language - English 44 35 10 6 1 4 0 83 7 72
2017 First official language - French 28 36 17 8 3 7 1 69 12 172
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 First official language - English 25 50 25 56
2019 First official language - French 17 47 36 120
2018 First official language - English 13 40 47 64
2018 First official language - French 17 52 31 132
2017 First official language - English 13 62 25 71
2017 First official language - French 16 59 26 172

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 First official language - English 35 5 16 45 0 0 10
2019 First official language - French 29 14 15 26 0 16 20
2017 First official language - French 32 11 11 15 15 16 26
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 29 50 3 11 1 1 6 85 12 56
2019 First official language - French 23 55 14 4 0 0 3 81 4 120

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 48 32 3 7 1 4 6 88 9 56
2019 First official language - French 38 38 14 1 2 2 4 81 3 120
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 8 92 56
2019 First official language - French 11 89 120
2018 First official language - English 5 95 64
2018 First official language - French 7 93 132

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 9 91 55
2019 First official language - French 17 83 119

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 13 25 18 8 6 22 9 55 19 56
2019 First official language - French 6 11 27 5 17 27 7 25 33 120
2018 First official language - English 13 13 29 12 1 20 12 38 19 64
2018 First official language - French 9 27 17 7 7 28 4 54 21 132
2017 First official language - English 15 12 23 8 5 31 5 44 20 72
2017 First official language - French 7 26 20 10 4 27 5 49 21 172

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 16 33 23 9 0 17 1 60 11 56
2019 First official language - French 15 25 25 13 8 12 1 46 25 120
2018 First official language - English 21 34 21 8 3 10 3 63 13 64
2018 First official language - French 19 41 18 8 5 8 0 65 15 132
2017 First official language - English 24 41 19 7 4 6 0 69 11 72
2017 First official language - French 11 42 19 7 5 15 1 63 14 172
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 10 90 55
2019 First official language - French 7 93 120

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 16 19 25 3 6 23 8 50 14 54
2019 First official language - French 11 9 31 8 4 29 9 31 20 119
2018 First official language - English 19 18 24 3 3 23 10 55 9 63
2018 First official language - French 13 25 20 2 0 34 6 64 3 131
2017 First official language - English 11 23 17 4 3 35 8 59 11 72
2017 First official language - French 8 26 21 3 3 32 6 55 11 172

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 17 26 29 11 1 15 1 51 14 56
2019 First official language - French 17 33 20 6 4 17 2 62 13 119
2018 First official language - English 30 33 21 4 4 9 0 69 9 64
2018 First official language - French 24 42 12 2 0 16 2 82 3 132
2017 First official language - English 34 39 14 3 1 9 0 80 4 72
2017 First official language - French 15 46 17 5 3 14 1 72 9 172
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 35 34 16 8 8 0 0 69 16 56
2019 First official language - French 36 23 20 11 7 0 2 61 19 120
2018 First official language - English 14 28 35 12 7 3 0 44 20 63
2018 First official language - French 34 27 25 6 3 2 3 63 10 131
2017 First official language - English 16 35 27 13 6 1 1 53 20 72
2017 First official language - French 34 26 20 9 8 1 2 62 18 172

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 12 23 31 18 16 0 0 35 34 56
2019 First official language - French 8 21 30 26 15 0 0 29 41 120
2018 First official language - English 5 20 25 27 23 0 0 25 50 63
2018 First official language - French 4 19 45 13 18 0 0 23 31 132
2017 First official language - English 13 15 35 22 13 1 0 28 36 72
2017 First official language - French 9 26 30 21 13 1 1 35 34 172

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 14 39 30 11 7 0 0 52 18 56
2019 First official language - French 10 31 23 19 17 0 0 41 36 120
2018 First official language - English 14 34 30 17 5 0 0 47 22 62
2018 First official language - French 10 21 36 21 12 0 0 31 33 131
2017 First official language - English 17 44 15 16 5 1 1 62 22 72
2017 First official language - French 9 29 33 19 10 0 1 37 29 169

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 20 17 31 15 16 0 0 38 31 56
2019 First official language - French 12 16 20 30 21 0 2 28 52 119
2018 First official language - English 10 14 25 25 26 0 0 24 51 63
2018 First official language - French 5 19 34 24 15 0 4 25 40 132
2017 First official language - English 16 20 28 20 15 1 0 36 35 72
2017 First official language - French 15 18 25 21 17 1 3 35 39 172

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 28 27 24 10 7 0 4 57 18 56
2019 First official language - French 36 24 19 10 7 0 4 62 18 120
2018 First official language - English 18 31 28 19 4 1 0 49 23 63
2018 First official language - French 30 34 22 4 6 0 3 67 10 132
2017 First official language - English 25 42 14 9 5 1 3 70 15 72
2017 First official language - French 29 28 20 10 3 2 8 63 15 171

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 21 41 20 11 8 0 0 62 19 56
2019 First official language - French 23 29 26 9 13 0 1 52 22 120
2018 First official language - English 14 32 26 20 8 0 0 46 28 63
2018 First official language - French 28 32 27 6 7 0 0 60 12 131
2017 First official language - English 20 33 26 17 3 1 0 53 20 72
2017 First official language - French 33 29 21 9 5 0 2 63 15 171

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 10 29 32 9 15 0 4 41 25 56
2019 First official language - French 8 22 34 25 10 1 0 30 35 119
2018 First official language - English 9 30 32 17 12 0 0 39 29 64
2018 First official language - French 18 30 27 22 3 0 0 48 25 132
2017 First official language - English 16 49 22 7 5 0 1 65 12 72
2017 First official language - French 16 33 32 11 7 1 1 49 18 171

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 10 16 32 28 9 0 4 28 39 56
2019 First official language - French 5 22 26 30 16 0 0 28 46 119
2018 First official language - English 9 17 30 24 20 0 0 26 44 64
2018 First official language - French 14 25 34 19 8 0 0 38 27 131
2017 First official language - English 14 31 33 12 9 0 0 45 21 72
2017 First official language - French 12 24 31 20 11 1 1 37 31 171

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 14 28 33 24 2 0 0 42 26 55
2019 First official language - French 8 24 23 29 15 0 2 33 44 118
2018 First official language - English 18 28 24 23 8 0 0 46 31 64
2018 First official language - French 25 28 24 16 8 0 0 52 24 132
2017 First official language - English 19 39 21 15 5 0 1 58 20 72
2017 First official language - French 15 32 25 21 5 1 1 48 27 171

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 34 29 10 14 14 0 0 63 28 56
2019 First official language - French 25 26 27 14 8 0 0 51 22 118

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 18 38 23 9 13 0 0 56 21 56
2019 First official language - French 12 33 29 14 12 0 0 45 27 119
2018 First official language - English 16 25 34 9 17 0 0 40 26 63
2018 First official language - French 9 37 32 13 8 0 1 46 22 131
2017 First official language - English 20 27 32 11 10 0 0 47 21 72
2017 First official language - French 17 32 28 13 6 1 2 51 19 171

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 41 31 15 9 2 0 3 73 11 56
2019 First official language - French 37 27 20 7 8 0 2 65 15 118
2018 First official language - English 40 31 18 4 4 0 3 73 8 63
2018 First official language - French 43 27 15 4 2 0 8 77 7 131
2017 First official language - English 52 25 10 3 8 0 1 78 11 72
2017 First official language - French 47 25 16 7 3 0 2 73 10 172

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 67 17 5 1 1 0 9 92 2 56
2019 First official language - French 63 11 4 2 2 3 16 91 5 118
2018 First official language - English 74 11 5 0 1 0 9 93 1 63
2018 First official language - French 68 14 5 0 3 0 9 91 4 132

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 69 14 4 4 5 4 0 87 9 56
2019 First official language - French 72 12 4 3 5 0 4 87 8 118
2018 First official language - English 76 8 5 3 1 0 6 90 4 64
2018 First official language - French 73 10 2 2 4 2 7 91 7 132
2017 First official language - English 74 15 11 0 0 0 0 89 0 72
2017 First official language - French 65 20 4 3 4 1 3 88 7 172

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 62 18 16 3 0 0 0 80 3 56
2019 First official language - French 37 32 17 6 8 0 1 70 14 119
2018 First official language - English 31 40 18 8 0 0 3 73 9 64
2018 First official language - French 44 26 12 6 7 0 7 74 13 132
2017 First official language - English 57 22 14 3 4 0 0 79 7 72
2017 First official language - French 46 24 14 10 4 0 2 72 14 172

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 43 30 15 8 4 0 1 74 12 56
2019 First official language - French 42 28 11 6 9 0 3 73 16 119
2018 First official language - English 37 28 21 8 3 0 3 68 11 64
2018 First official language - French 56 22 6 8 4 0 4 81 13 132
2017 First official language - English 52 36 11 1 0 0 0 88 1 72
2017 First official language - French 47 25 15 5 5 0 3 75 10 171

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 55 13 3 2 0 0 25 92 3 55
2019 First official language - French 41 16 8 2 0 1 32 85 3 119
2018 First official language - English 40 24 13 0 0 0 24 83 0 63
2018 First official language - French 49 9 7 5 0 2 28 82 7 128
2017 First official language - English 52 15 7 4 3 0 19 83 9 71
2017 First official language - French 48 13 4 3 2 0 30 88 7 171

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 62 16 17 2 1 0 1 79 4 56
2019 First official language - French 48 26 12 2 1 2 9 84 3 120
2018 First official language - English 42 26 19 8 0 0 5 71 9 64
2018 First official language - French 61 17 6 5 0 0 10 87 6 131
2017 First official language - English 55 26 14 0 1 0 4 84 1 72
2017 First official language - French 64 17 4 3 1 1 10 92 4 171

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 49 34 8 5 1 1 1 86 6 56
2019 First official language - French 61 18 4 3 8 1 4 83 12 120
2018 First official language - English 49 32 6 8 2 0 3 84 10 64
2018 First official language - French 60 23 5 6 3 2 2 85 10 132
2017 First official language - English 53 22 16 3 1 1 4 79 4 72
2017 First official language - French 56 21 11 5 5 0 3 79 10 172

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 60 34 3 1 1 0 1 95 2 56
2019 First official language - French 57 20 13 5 2 0 3 79 7 120
2018 First official language - English 38 38 12 7 3 0 3 77 10 64
2018 First official language - French 56 20 19 1 1 0 3 78 2 132
2017 First official language - English 59 12 24 4 0 0 0 71 4 72
2017 First official language - French 57 19 16 3 1 0 3 79 5 172

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 9 35 31 17 8 0 0 44 25 56
2019 First official language - French 6 24 42 20 7 0 0 31 27 120
2018 First official language - English 11 14 47 24 4 0 0 25 29 64
2018 First official language - French 4 25 40 26 5 0 0 29 31 132
2017 First official language - English 4 28 47 16 3 1 0 32 20 72
2017 First official language - French 9 26 45 13 6 1 1 35 19 172

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 12 38 28 17 5 0 0 22 50 55
2019 First official language - French 5 25 44 18 8 0 0 26 30 120
2018 First official language - English 9 28 38 20 5 0 0 25 37 63
2018 First official language - French 8 16 36 30 10 0 0 40 24 131
2017 First official language - English 3 22 57 14 5 0 0 18 24 71
2017 First official language - French 5 19 35 32 8 0 1 40 24 172

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 10 22 36 20 11 1 0 32 32 56
2019 First official language - French 5 23 35 18 13 6 0 30 32 120
2018 First official language - English 11 30 34 11 11 3 0 42 23 64
2018 First official language - French 7 31 35 12 6 8 0 42 20 132
2017 First official language - English 10 29 30 17 9 4 0 41 27 71
2017 First official language - French 6 35 27 16 8 8 0 44 26 171

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 9 34 19 28 11 0 0 43 39 56
2019 First official language - French 5 19 19 35 19 2 0 25 55 120
2018 First official language - English 12 35 25 14 11 3 0 48 26 64
2018 First official language - French 5 40 23 20 9 3 0 46 30 132
2017 First official language - English 17 36 20 20 5 1 0 54 26 72
2017 First official language - French 10 38 22 18 10 1 1 49 28 172
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 12 88 56
2019 First official language - French 10 90 120
2017 First official language - English 17 83 72
2017 First official language - French 7 93 172
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 32 38 13 8 2 6 0 34 66 56
2019 First official language - French 26 43 18 6 0 5 2 28 72 120
2018 First official language - English 45 16 20 3 11 6 0 48 52 64
2018 First official language - French 48 29 17 4 0 0 2 49 51 132
2017 First official language - English 43 19 12 12 6 5 3 46 54 72
2017 First official language - French 50 15 18 7 5 4 1 52 48 172

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 28 72 32
2019 First official language - French 46 54 80

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 79 21 31
2019 First official language - French 64 36 78
2018 First official language - English 69 31 29
2018 First official language - French 64 36 60

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 19 19 29 14 10 4 4 42 27 32
2019 First official language - French 14 21 14 23 12 0 16 42 41 79
2018 First official language - English 28 31 24 6 8 0 3 61 14 29
2018 First official language - French 38 18 17 10 6 1 10 63 17 62
2017 First official language - English 20 20 17 9 9 6 20 53 24 35
2017 First official language - French 11 36 13 8 16 3 14 56 29 78

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 3 14 37 17 5 3 20 22 29 32
2019 First official language - French 4 14 19 20 20 2 22 23 52 79
2018 First official language - English 6 9 29 24 19 2 11 17 49 29
2018 First official language - French 7 10 28 16 16 8 16 23 41 61
2017 First official language - English 9 9 22 17 26 6 12 21 52 35
2017 First official language - French 1 15 19 12 31 5 17 21 56 78

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 65 15 6 1 0 1 11 92 1 56
2019 First official language - French 52 12 8 1 2 2 22 85 4 118
2018 First official language - English 74 8 1 0 6 0 10 92 7 64
2018 First official language - French 73 8 3 0 2 0 13 94 2 132
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