2019 Public Service Employee Survey Results for National Film Board of Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	44	4	15	15	67	29	20
2019	3 to 10 years in current department or agency	20	57	4	16	3	77	19	64
2019	11 to 20 years in current department or agency	22	52	2	15	9	74	24	53
2019	More than 20 years in current department or agency	23	46	2	25	4	69	28	21
2017	Less than 3 years in current department or agency	18	58	13	9	2	76	11	55
2017	3 to 10 years in current department or agency	31	47	10	11	0	78	11	87
2017	11 to 20 years in current department or agency	31	53	8	8	2	83	9	64
2017	More than 20 years in current department or agency	41	53	0	3	3	94	6	35

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	43	12	8	0	80	8	20
2019	3 to 10 years in current department or agency	48	32	4	7	8	81	15	64
2019	11 to 20 years in current department or agency	38	26	12	13	10	65	23	53
2019	More than 20 years in current department or agency	43	32	16	4	5	75	8	21
2017	Less than 3 years in current department or agency	62	23	4	11	0	86	11	55
2017	3 to 10 years in current department or agency	46	37	6	6	5	83	11	87
2017	11 to 20 years in current department or agency	43	26	12	16	3	69	19	64
2017	More than 20 years in current department or agency	55	19	6	15	6	73	21	35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	41	12	8	0	80	8	20
2019	3 to 10 years in current department or agency	42	32	7	13	5	75	19	64
2019	11 to 20 years in current department or agency	25	35	15	16	9	60	25	53
2019	More than 20 years in current department or agency	28	57	8	4	4	84	7	21
2017	Less than 3 years in current department or agency	32	44	13	9	2	76	11	54
2017	3 to 10 years in current department or agency	34	32	18	10	6	66	16	87
2017	11 to 20 years in current department or agency	27	41	15	12	5	68	17	64
2017	More than 20 years in current department or agency	50	42	5	0	3	92	3	35

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	50	0	14	8	0	78	22	20
2019	3 to 10 years in current department or agency	5	44	10	31	10	0	49	41	64
2019	11 to 20 years in current department or agency	8	18	20	35	19	0	26	53	53
2019	More than 20 years in current department or agency	17	40	10	29	4	0	58	32	21
2018	Less than 3 years in current department or agency	8	59	15	11	7	0	67	19	45
2018	3 to 10 years in current department or agency	17	30	13	23	16	2	48	39	75
2018	11 to 20 years in current department or agency	4	44	18	17	13	4	50	31	44
2018	More than 20 years in current department or agency	0	29	18	28	21	4	31	50	26
2017	Less than 3 years in current department or agency	19	42	18	14	7	0	61	21	55
2017	3 to 10 years in current department or agency	13	46	16	16	8	1	59	24	87
2017	11 to 20 years in current department or agency	12	37	28	17	7	0	49	23	64
2017	More than 20 years in current department or agency	16	46	26	6	3	3	64	9	35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	47	12	8	0	0	81	8	20
2019	3 to 10 years in current department or agency	30	41	14	15	0	0	71	15	64
2019	11 to 20 years in current department or agency	13	52	21	7	7	1	65	14	53
2019	More than 20 years in current department or agency	26	52	7	11	4	0	78	15	21
2017	Less than 3 years in current department or agency	49	32	5	11	2	2	82	13	55
2017	3 to 10 years in current department or agency	32	52	11	5	0	0	84	5	86
2017	11 to 20 years in current department or agency	22	59	11	3	2	3	84	4	64
2017	More than 20 years in current department or agency	40	37	23	0	0	0	77	0	35

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	25	32	9	0	0	0	59	9	20
2019	3 to 10 years in current department or agency	20	37	21	17	5	0	0	57	21	62
2019	11 to 20 years in current department or agency	25	49	6	14	6	0	0	74	20	53
2019	More than 20 years in current department or agency	17	49	3	10	22	0	0	66	32	20
2018	Less than 3 years in current department or agency	35	36	17	11	1	0	0	72	12	45
2018	3 to 10 years in current department or agency	40	32	13	10	3	0	2	73	14	75
2018	11 to 20 years in current department or agency	35	31	12	11	7	0	5	69	18	44
2018	More than 20 years in current department or agency	27	34	14	13	12	0	0	62	24	26
2017	Less than 3 years in current department or agency	44	40	11	5	0	0	0	84	5	55
2017	3 to 10 years in current department or agency	35	39	12	10	1	1	1	76	11	87
2017	11 to 20 years in current department or agency	21	38	16	18	5	0	2	60	23	64
2017	More than 20 years in current department or agency	40	25	24	2	8	0	0	65	11	35

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	43	22	3	12	63	14	20
2019	3 to 10 years in current department or agency	29	38	7	20	6	67	26	64
2019	11 to 20 years in current department or agency	20	51	12	13	4	71	17	53
2019	More than 20 years in current department or agency	38	35	17	10	0	73	10	21
2018	Less than 3 years in current department or agency	29	53	11	2	4	83	6	44
2018	3 to 10 years in current department or agency	49	37	3	5	6	86	11	75
2018	11 to 20 years in current department or agency	21	56	13	6	5	77	10	43
2018	More than 20 years in current department or agency	22	63	8	0	7	85	7	25
2017	Less than 3 years in current department or agency	33	53	4	5	5	86	11	55
2017	3 to 10 years in current department or agency	36	51	7	6	1	86	7	87
2017	11 to 20 years in current department or agency	28	50	13	6	3	77	10	64
2017	More than 20 years in current department or agency	48	44	5	3	0	92	3	35

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	43	15	8	4	74	12	20
2019	3 to 10 years in current department or agency	24	36	14	13	13	60	27	64
2019	11 to 20 years in current department or agency	12	43	18	12	15	55	26	53
2019	More than 20 years in current department or agency	40	20	14	6	20	60	26	21
2018	Less than 3 years in current department or agency	34	37	13	6	9	71	16	45
2018	3 to 10 years in current department or agency	31	42	10	8	10	72	18	75
2018	11 to 20 years in current department or agency	17	33	25	21	3	50	25	44
2018	More than 20 years in current department or agency	8	40	33	10	9	48	19	26
2017	Less than 3 years in current department or agency	42	33	12	11	2	75	12	55
2017	3 to 10 years in current department or agency	23	39	19	15	4	62	19	87
2017	11 to 20 years in current department or agency	8	49	19	12	13	57	24	63
2017	More than 20 years in current department or agency	30	39	15	14	3	68	16	35

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	34	11	24	7	57	31	19
2019	3 to 10 years in current department or agency	15	43	22	17	2	58	20	64
2019	11 to 20 years in current department or agency	13	49	16	20	2	61	22	52
2019	More than 20 years in current department or agency	28	40	12	14	6	68	20	21
2018	Less than 3 years in current department or agency	28	54	11	6	1	82	7	44
2018	3 to 10 years in current department or agency	26	47	17	4	6	73	10	75
2018	11 to 20 years in current department or agency	10	45	12	22	11	55	33	44
2018	More than 20 years in current department or agency	10	58	18	13	2	67	14	26
2017	Less than 3 years in current department or agency	30	45	11	9	5	75	15	54
2017	3 to 10 years in current department or agency	21	53	13	13	1	73	14	86
2017	11 to 20 years in current department or agency	16	39	16	17	11	56	29	64
2017	More than 20 years in current department or agency	21	57	14	3	5	78	8	35

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	49	17	7	6	0	70	13	20
2019	3 to 10 years in current department or agency	39	47	7	5	1	0	86	6	64
2019	11 to 20 years in current department or agency	10	55	18	16	1	0	65	17	53
2019	More than 20 years in current department or agency	52	26	15	5	2	0	78	7	21
2018	Less than 3 years in current department or agency	40	38	15	7	0	0	78	7	45
2018	3 to 10 years in current department or agency	48	36	13	1	1	0	84	2	75
2018	11 to 20 years in current department or agency	22	62	7	8	2	0	83	10	44
2018	More than 20 years in current department or agency	27	45	25	0	2	2	73	2	27
2017	Less than 3 years in current department or agency	42	44	7	5	2	0	86	7	55
2017	3 to 10 years in current department or agency	28	50	14	6	2	0	79	8	87
2017	11 to 20 years in current department or agency	28	41	17	5	6	3	71	12	63
2017	More than 20 years in current department or agency	39	47	6	3	3	3	88	6	35

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	34	15	16	6	63	22	20
2019	3 to 10 years in current department or agency	26	34	13	18	9	60	27	63
2019	11 to 20 years in current department or agency	10	38	28	6	18	48	25	53
2019	More than 20 years in current department or agency	21	50	10	2	17	71	20	21
2018	Less than 3 years in current department or agency	37	38	17	2	5	76	7	45
2018	3 to 10 years in current department or agency	30	48	11	6	5	78	11	75
2018	11 to 20 years in current department or agency	9	49	20	18	3	59	21	44
2018	More than 20 years in current department or agency	16	50	25	2	7	66	9	26
2017	Less than 3 years in current department or agency	36	39	9	12	4	75	16	55
2017	3 to 10 years in current department or agency	21	56	12	7	4	76	11	87
2017	11 to 20 years in current department or agency	14	46	14	15	10	60	25	64
2017	More than 20 years in current department or agency	26	55	14	3	3	81	5	35

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	58	15	4	4	77	8	19
2019	3 to 10 years in current department or agency	48	34	9	5	4	82	9	64
2019	11 to 20 years in current department or agency	46	37	13	2	1	84	4	53
2019	More than 20 years in current department or agency	43	43	14	0	0	86	0	21
2018	Less than 3 years in current department or agency	51	38	5	5	0	89	5	44
2018	3 to 10 years in current department or agency	64	27	4	3	2	91	5	75
2018	11 to 20 years in current department or agency	31	55	8	4	2	86	6	44
2018	More than 20 years in current department or agency	55	42	3	0	0	97	0	27
2017	Less than 3 years in current department or agency	47	37	9	4	4	84	7	55
2017	3 to 10 years in current department or agency	43	49	7	1	0	92	1	87
2017	11 to 20 years in current department or agency	41	51	6	0	2	93	2	64
2017	More than 20 years in current department or agency	54	38	5	3	0	92	3	35

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	32	20	14	4	62	18	20
2019	3 to 10 years in current department or agency	17	31	18	18	16	48	35	64
2019	11 to 20 years in current department or agency	12	56	3	16	12	68	29	53
2019	More than 20 years in current department or agency	11	57	7	5	20	68	25	21
2018	Less than 3 years in current department or agency	25	39	17	11	8	64	19	45
2018	3 to 10 years in current department or agency	19	47	23	6	5	66	11	75
2018	11 to 20 years in current department or agency	11	39	12	35	3	50	38	44
2018	More than 20 years in current department or agency	11	64	13	3	9	75	12	27
2017	Less than 3 years in current department or agency	33	42	12	11	2	75	12	55
2017	3 to 10 years in current department or agency	20	55	12	11	3	74	14	87
2017	11 to 20 years in current department or agency	19	52	11	8	9	71	18	64
2017	More than 20 years in current department or agency	28	46	9	8	9	75	17	35

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	40	12	17	4	67	21	20
2019	3 to 10 years in current department or agency	17	31	25	10	16	48	26	64
2019	11 to 20 years in current department or agency	11	53	19	3	14	64	17	52
2019	More than 20 years in current department or agency	30	41	10	4	16	71	20	21
2018	Less than 3 years in current department or agency	29	40	12	10	8	70	19	44
2018	3 to 10 years in current department or agency	32	44	11	6	6	77	12	75
2018	11 to 20 years in current department or agency	16	43	24	16	1	59	17	44
2018	More than 20 years in current department or agency	15	75	9	2	0	89	2	27
2017	Less than 3 years in current department or agency	35	47	9	7	2	82	9	55
2017	3 to 10 years in current department or agency	34	42	7	13	4	77	16	87
2017	11 to 20 years in current department or agency	25	53	13	5	5	77	10	64
2017	More than 20 years in current department or agency	32	46	14	5	3	78	9	35

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	23	20	24	4	0	53	28	20
2019	3 to 10 years in current department or agency	9	35	24	21	10	0	45	31	64
2019	11 to 20 years in current department or agency	3	51	21	10	15	0	54	25	53
2019	More than 20 years in current department or agency	22	39	11	10	17	0	62	27	21
2018	Less than 3 years in current department or agency	23	45	14	14	5	0	67	19	45
2018	3 to 10 years in current department or agency	23	40	21	15	2	0	62	17	75
2018	11 to 20 years in current department or agency	12	18	28	36	6	0	31	42	43
2018	More than 20 years in current department or agency	11	33	36	21	0	0	43	21	27
2017	Less than 3 years in current department or agency	36	42	9	9	2	2	80	11	55
2017	3 to 10 years in current department or agency	21	44	19	11	5	1	66	16	87
2017	11 to 20 years in current department or agency	6	45	26	14	9	0	51	23	64
2017	More than 20 years in current department or agency	21	52	11	14	3	0	72	17	35

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	34	22	8	6	0	0	63	14	20
2019	3 to 10 years in current department or agency	35	39	13	9	1	1	2	76	11	63
2019	11 to 20 years in current department or agency	32	47	14	6	1	0	0	79	7	53
2019	More than 20 years in current department or agency	39	43	17	0	0	0	0	83	0	21
2018	Less than 3 years in current department or agency	50	39	6	5	0	0	0	89	5	45
2018	3 to 10 years in current department or agency	51	36	6	3	4	0	0	87	6	75
2018	11 to 20 years in current department or agency	18	62	12	5	2	0	0	80	8	44
2018	More than 20 years in current department or agency	26	52	10	12	0	0	0	77	12	27
2017	Less than 3 years in current department or agency	45	37	9	7	2	0	0	82	9	55
2017	3 to 10 years in current department or agency	39	49	9	3	0	0	0	87	3	87
2017	11 to 20 years in current department or agency	30	52	14	0	3	0	0	82	3	64
2017	More than 20 years in current department or agency	63	32	3	3	0	0	0	95	3	35

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	45	24	8	3	0	0	65	11	19
2019	3 to 10 years in current department or agency	17	54	15	13	1	0	0	71	14	64
2019	11 to 20 years in current department or agency	34	27	14	11	14	0	0	61	25	52
2019	More than 20 years in current department or agency	10	17	41	26	6	0	0	27	32	21
2018	Less than 3 years in current department or agency	36	37	12	2	9	0	4	76	11	45
2018	3 to 10 years in current department or agency	22	37	17	17	7	0	0	59	24	75
2018	11 to 20 years in current department or agency	15	46	19	5	14	0	0	61	20	44
2018	More than 20 years in current department or agency	20	50	14	2	14	0	0	69	16	27
2017	Less than 3 years in current department or agency	36	43	11	5	3	2	0	80	9	54
2017	3 to 10 years in current department or agency	28	41	19	4	7	0	1	70	11	87
2017	11 to 20 years in current department or agency	27	34	12	23	4	0	0	60	27	64
2017	More than 20 years in current department or agency	47	20	6	11	13	0	3	70	24	35

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	41	47	3	0	0	3	3	49	21
2019	3 to 10 years in current department or agency	12	36	33	12	6	1	1	18	49	62
2019	11 to 20 years in current department or agency	19	33	29	12	6	0	1	18	53	53
2019	More than 20 years in current department or agency	14	57	26	4	0	0	0	4	71	21
2018	Less than 3 years in current department or agency	3	42	25	18	5	0	7	24	49	45
2018	3 to 10 years in current department or agency	10	27	40	17	4	2	0	21	38	75
2018	11 to 20 years in current department or agency	21	34	33	9	3	0	0	12	55	44
2018	More than 20 years in current department or agency	14	33	38	13	0	0	2	13	48	27
2017	Less than 3 years in current department or agency	7	30	26	22	8	4	4	32	40	55
2017	3 to 10 years in current department or agency	6	33	41	14	4	0	2	18	40	87
2017	11 to 20 years in current department or agency	11	34	42	12	1	0	0	14	45	64
2017	More than 20 years in current department or agency	9	29	36	11	12	0	3	24	39	35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	0	12	38	44	4	0	3	49	12	20
2019	3 to 10 years in current department or agency	12	32	17	28	7	3	1	36	46	61
2019	11 to 20 years in current department or agency	15	30	37	10	7	0	1	17	46	53
2019	More than 20 years in current department or agency	15	37	30	11	2	4	0	14	54	21
2018	Less than 3 years in current department or agency	1	9	27	36	12	7	7	56	12	45
2018	3 to 10 years in current department or agency	9	21	36	21	9	4	0	31	31	74
2018	11 to 20 years in current department or agency	6	28	35	22	3	0	5	27	36	44
2018	More than 20 years in current department or agency	7	14	22	26	9	21	2	45	27	27
2017	Less than 3 years in current department or agency	2	14	25	28	17	7	7	52	19	55
2017	3 to 10 years in current department or agency	5	18	34	27	7	6	2	38	26	87
2017	11 to 20 years in current department or agency	3	24	39	14	9	4	6	26	31	63
2017	More than 20 years in current department or agency	11	11	52	6	8	0	13	16	25	35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	27	32	0	4	0	0	4	64	21
2019	3 to 10 years in current department or agency	30	34	25	6	0	5	0	7	67	62
2019	11 to 20 years in current department or agency	43	36	16	2	1	0	2	3	80	53
2019	More than 20 years in current department or agency	46	20	28	2	0	0	4	2	69	21
2018	Less than 3 years in current department or agency	16	41	27	2	7	3	3	10	61	45
2018	3 to 10 years in current department or agency	31	33	24	7	4	0	1	11	64	74
2018	11 to 20 years in current department or agency	28	27	27	11	2	3	1	14	58	44
2018	More than 20 years in current department or agency	37	36	18	7	0	0	2	7	74	27
2017	Less than 3 years in current department or agency	17	23	40	7	10	0	2	17	41	55
2017	3 to 10 years in current department or agency	19	25	31	15	5	0	5	21	46	87
2017	11 to 20 years in current department or agency	26	29	30	8	5	0	3	13	56	64
2017	More than 20 years in current department or agency	17	20	29	16	6	0	12	25	42	35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	26	36	21	4	0	0	25	39	21
2019	3 to 10 years in current department or agency	10	19	41	28	2	0	0	30	29	62
2019	11 to 20 years in current department or agency	9	27	42	19	2	0	1	22	36	53
2019	More than 20 years in current department or agency	15	42	25	17	0	0	0	17	57	21
2018	Less than 3 years in current department or agency	1	24	27	31	13	0	3	46	26	43
2018	3 to 10 years in current department or agency	7	26	34	26	6	1	0	32	33	74
2018	11 to 20 years in current department or agency	11	38	29	21	1	0	0	22	49	44
2018	More than 20 years in current department or agency	26	18	43	11	2	0	0	13	44	27
2017	Less than 3 years in current department or agency	4	12	33	30	15	2	4	49	17	54
2017	3 to 10 years in current department or agency	7	18	49	18	5	0	2	24	26	86
2017	11 to 20 years in current department or agency	9	32	33	19	6	0	0	25	41	64
2017	More than 20 years in current department or agency	8	9	58	14	9	3	0	23	18	35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	14	23	32	20	8	0	4	28	39	21
2019	3 to 10 years in current department or agency	17	40	25	12	7	0	0	19	56	62
2019	11 to 20 years in current department or agency	38	29	17	8	8	0	0	16	67	53
2019	More than 20 years in current department or agency	37	38	10	4	11	0	0	15	75	21
2018	Less than 3 years in current department or agency	7	12	26	23	19	0	13	48	22	45
2018	3 to 10 years in current department or agency	24	27	29	16	4	0	0	20	51	74
2018	11 to 20 years in current department or agency	37	29	11	12	1	0	10	15	73	44
2018	More than 20 years in current department or agency	28	47	16	2	0	7	0	2	81	27
2017	Less than 3 years in current department or agency	2	18	22	26	13	9	11	48	25	55
2017	3 to 10 years in current department or agency	20	27	27	19	5	0	2	24	48	87
2017	11 to 20 years in current department or agency	26	33	22	11	5	0	3	16	61	64
2017	More than 20 years in current department or agency	10	35	23	25	6	0	0	31	45	35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	6	10	46	15	4	6	69	20	21
2019	3 to 10 years in current department or agency	11	22	28	12	23	5	1	36	35	62
2019	11 to 20 years in current department or agency	12	17	38	19	9	1	4	29	31	53
2019	More than 20 years in current department or agency	19	17	30	28	4	2	0	33	37	21
2018	Less than 3 years in current department or agency	5	18	24	32	10	3	7	47	26	45
2018	3 to 10 years in current department or agency	3	11	25	48	10	1	2	60	14	75
2018	11 to 20 years in current department or agency	11	26	23	26	3	0	11	33	41	44
2018	More than 20 years in current department or agency	9	16	26	33	7	7	2	44	27	26
2017	Less than 3 years in current department or agency	5	7	11	24	26	12	15	68	17	55
2017	3 to 10 years in current department or agency	1	14	24	32	26	1	2	59	15	87
2017	11 to 20 years in current department or agency	2	19	29	31	15	2	3	48	21	64
2017	More than 20 years in current department or agency	6	16	16	29	27	0	6	59	24	35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	25	27	21	0	0	0	21	53	20
2019	3 to 10 years in current department or agency	25	35	24	10	3	3	0	14	61	63
2019	11 to 20 years in current department or agency	34	35	26	4	1	0	1	5	69	53
2019	More than 20 years in current department or agency	36	21	27	16	0	0	0	16	57	21
2018	Less than 3 years in current department or agency	23	19	41	4	6	3	3	11	45	45
2018	3 to 10 years in current department or agency	27	49	16	8	0	0	0	8	77	75
2018	11 to 20 years in current department or agency	37	23	28	5	2	3	1	7	63	44
2018	More than 20 years in current department or agency	24	29	36	7	0	0	4	8	55	27
2017	Less than 3 years in current department or agency	10	28	37	8	10	4	4	19	42	55
2017	3 to 10 years in current department or agency	19	28	35	12	5	0	1	17	48	87
2017	11 to 20 years in current department or agency	18	29	41	8	3	0	1	11	47	64
2017	More than 20 years in current department or agency	14	19	48	9	6	0	3	15	35	35

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	13	23	37	0	0	0	37	40	20
2019	3 to 10 years in current department or agency	4	21	47	14	12	2	0	26	26	62
2019	11 to 20 years in current department or agency	21	35	24	19	0	0	1	19	57	53
2019	More than 20 years in current department or agency	4	25	47	25	0	0	0	25	28	21

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	48	8	5	0	0	87	5	21
2019	3 to 10 years in current department or agency	59	21	10	3	7	0	81	9	64
2019	11 to 20 years in current department or agency	45	32	6	8	10	0	77	17	53
2019	More than 20 years in current department or agency	40	41	16	0	2	0	81	2	21
2017	Less than 3 years in current department or agency	64	29	5	0	2	0	93	2	55
2017	3 to 10 years in current department or agency	49	39	5	6	1	1	89	7	87
2017	11 to 20 years in current department or agency	43	37	6	13	1	0	80	14	64
2017	More than 20 years in current department or agency	58	24	6	9	3	0	82	12	35

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	27	16	18	9	0	4	55	28	21
2019	3 to 10 years in current department or agency	15	19	31	20	10	1	5	36	32	64
2019	11 to 20 years in current department or agency	7	48	20	11	14	0	0	55	25	53
2019	More than 20 years in current department or agency	16	51	11	2	17	0	2	69	20	21
2018	Less than 3 years in current department or agency	19	40	27	3	6	0	4	62	10	44
2018	3 to 10 years in current department or agency	20	49	9	14	3	4	1	73	18	75
2018	11 to 20 years in current department or agency	8	51	17	10	11	2	1	61	22	45
2018	More than 20 years in current department or agency	6	46	34	8	2	0	4	54	11	27
2017	Less than 3 years in current department or agency	22	35	12	7	2	15	8	73	11	55
2017	3 to 10 years in current department or agency	14	40	23	17	4	0	2	55	21	87
2017	11 to 20 years in current department or agency	7	47	17	14	12	3	0	56	27	64
2017	More than 20 years in current department or agency	26	36	15	8	12	0	3	64	21	35

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	38	8	11	6	74	18	21
2019	3 to 10 years in current department or agency	33	26	23	14	3	59	17	64
2019	11 to 20 years in current department or agency	34	40	13	4	9	74	13	53
2019	More than 20 years in current department or agency	30	50	2	2	15	80	17	21
2018	Less than 3 years in current department or agency	33	48	4	15	0	81	15	44
2018	3 to 10 years in current department or agency	37	45	7	9	3	81	12	74
2018	11 to 20 years in current department or agency	25	56	10	6	5	80	10	45
2018	More than 20 years in current department or agency	25	53	13	9	0	79	9	27
2017	Less than 3 years in current department or agency	48	38	10	4	2	85	5	55
2017	3 to 10 years in current department or agency	33	52	7	7	2	84	9	87
2017	11 to 20 years in current department or agency	33	44	12	7	3	78	10	64
2017	More than 20 years in current department or agency	29	49	11	9	3	78	11	35

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	37	16	13	4	0	68	16	21
2019	3 to 10 years in current department or agency	36	39	14	10	2	0	74	12	64
2019	11 to 20 years in current department or agency	38	42	7	7	6	0	81	12	53
2019	More than 20 years in current department or agency	45	27	18	7	4	0	71	11	20
2018	Less than 3 years in current department or agency	44	51	2	2	0	0	96	2	44
2018	3 to 10 years in current department or agency	39	41	13	6	1	1	81	7	75
2018	11 to 20 years in current department or agency	36	46	7	10	1	0	82	12	44
2018	More than 20 years in current department or agency	19	59	20	2	0	0	78	2	26
2017	Less than 3 years in current department or agency	45	44	6	4	2	0	89	5	55
2017	3 to 10 years in current department or agency	34	49	12	4	2	0	83	6	86
2017	11 to 20 years in current department or agency	32	47	14	5	2	0	79	7	64
2017	More than 20 years in current department or agency	28	61	6	5	0	0	89	5	35

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	37	23	8	0	3	0	68	8	21
2019	3 to 10 years in current department or agency	31	39	22	6	2	0	0	70	9	64
2019	11 to 20 years in current department or agency	21	58	6	7	8	0	0	79	15	53
2019	More than 20 years in current department or agency	45	33	6	14	0	0	2	80	14	21
2018	Less than 3 years in current department or agency	49	37	3	9	0	1	0	87	9	44
2018	3 to 10 years in current department or agency	37	46	11	4	1	0	0	83	6	75
2018	11 to 20 years in current department or agency	24	54	16	2	2	0	1	80	4	45
2018	More than 20 years in current department or agency	31	49	11	7	2	0	0	80	9	27

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	43	10	0	0	8	89	0	21
2019	3 to 10 years in current department or agency	38	33	10	7	5	6	76	13	64
2019	11 to 20 years in current department or agency	37	37	13	6	8	0	74	13	53
2019	More than 20 years in current department or agency	56	23	7	0	11	2	81	12	21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	44	12	10	3	0	0	76	13	21
2019	3 to 10 years in current department or agency	28	32	16	16	8	0	0	60	24	64
2019	11 to 20 years in current department or agency	32	27	15	17	9	0	0	59	25	53
2019	More than 20 years in current department or agency	31	33	14	19	4	0	0	64	22	21
2018	Less than 3 years in current department or agency	32	35	11	7	9	1	4	71	17	45
2018	3 to 10 years in current department or agency	39	38	11	8	4	0	0	77	12	75
2018	11 to 20 years in current department or agency	28	36	15	16	5	0	0	64	21	45
2018	More than 20 years in current department or agency	22	47	26	2	2	0	2	69	4	27
2017	Less than 3 years in current department or agency	33	38	14	9	4	2	0	73	13	55
2017	3 to 10 years in current department or agency	21	43	19	11	6	0	0	64	17	87
2017	11 to 20 years in current department or agency	19	49	10	14	8	0	0	68	22	64
2017	More than 20 years in current department or agency	37	34	18	8	3	0	0	72	10	35

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	36	25	11	0	0	0	64	11	21
2019	3 to 10 years in current department or agency	26	37	17	12	8	0	0	63	20	64
2019	11 to 20 years in current department or agency	46	33	11	0	10	0	0	79	10	53
2019	More than 20 years in current department or agency	42	29	13	11	4	0	0	72	15	21
2018	Less than 3 years in current department or agency	53	23	4	10	4	1	4	80	15	45
2018	3 to 10 years in current department or agency	47	38	9	4	3	0	0	85	6	75
2018	11 to 20 years in current department or agency	42	34	21	1	2	0	0	76	3	45
2018	More than 20 years in current department or agency	37	38	16	9	0	0	0	75	9	27
2017	Less than 3 years in current department or agency	46	34	11	4	0	5	0	85	4	55
2017	3 to 10 years in current department or agency	30	48	14	6	2	0	0	78	8	87
2017	11 to 20 years in current department or agency	27	43	19	5	5	2	0	71	10	63
2017	More than 20 years in current department or agency	33	43	19	0	3	3	0	78	3	35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	37	22	12	0	0	0	67	12	20
2019	3 to 10 years in current department or agency	22	44	14	13	8	0	0	65	20	64
2019	11 to 20 years in current department or agency	41	32	7	12	9	0	0	73	21	52
2019	More than 20 years in current department or agency	40	33	10	2	15	0	0	73	17	21
2018	Less than 3 years in current department or agency	40	35	0	15	5	1	4	79	21	45
2018	3 to 10 years in current department or agency	45	23	19	11	3	0	0	68	13	75
2018	11 to 20 years in current department or agency	28	33	23	15	1	0	0	61	17	45
2018	More than 20 years in current department or agency	22	64	9	5	0	0	0	86	5	27
2017	Less than 3 years in current department or agency	44	31	9	14	0	2	0	77	14	55
2017	3 to 10 years in current department or agency	26	51	15	6	2	0	0	77	8	87
2017	11 to 20 years in current department or agency	20	45	15	11	8	0	0	66	19	64
2017	More than 20 years in current department or agency	35	46	9	8	3	0	0	81	11	35

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	29	0	0	0	100	0	21
2019	3 to 10 years in current department or agency	80	14	6	0	0	94	0	63
2019	11 to 20 years in current department or agency	70	19	4	0	6	89	6	52
2019	More than 20 years in current department or agency	79	10	0	0	11	89	11	21
2017	Less than 3 years in current department or agency	71	24	2	2	2	95	4	55
2017	3 to 10 years in current department or agency	67	27	2	2	1	94	3	87
2017	11 to 20 years in current department or agency	75	22	3	0	0	97	0	64
2017	More than 20 years in current department or agency	87	10	0	3	0	97	3	35

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	40	8	13	0	0	3	78	13	21
2019	3 to 10 years in current department or agency	46	30	5	7	12	0	0	76	19	63
2019	11 to 20 years in current department or agency	50	30	5	3	8	0	4	84	11	53
2019	More than 20 years in current department or agency	54	32	7	7	0	0	0	86	7	21
2017	Less than 3 years in current department or agency	46	27	17	2	2	0	7	78	4	55
2017	3 to 10 years in current department or agency	43	32	9	9	4	4	0	77	14	87
2017	11 to 20 years in current department or agency	24	48	16	5	2	3	2	76	7	63
2017	More than 20 years in current department or agency	46	30	16	0	6	0	3	78	6	35

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	29	11	4	0	4	85	4	21
2019	3 to 10 years in current department or agency	49	29	6	10	7	0	77	17	64
2019	11 to 20 years in current department or agency	69	15	8	0	8	0	84	8	53
2019	More than 20 years in current department or agency	62	18	20	0	0	0	80	0	21
2018	Less than 3 years in current department or agency	57	24	11	4	4	0	81	8	45
2018	3 to 10 years in current department or agency	61	31	1	4	3	0	92	7	75
2018	11 to 20 years in current department or agency	56	29	9	5	1	0	84	7	45
2018	More than 20 years in current department or agency	46	35	15	3	0	0	81	3	27
2017	Less than 3 years in current department or agency	50	36	5	9	0	0	86	9	55
2017	3 to 10 years in current department or agency	51	35	7	3	4	0	86	7	86
2017	11 to 20 years in current department or agency	39	43	10	2	6	0	82	8	64
2017	More than 20 years in current department or agency	52	37	11	0	0	0	89	0	35

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	33	14	8	4	0	74	11	21
2019	3 to 10 years in current department or agency	19	43	13	21	4	0	62	25	64
2019	11 to 20 years in current department or agency	53	24	5	8	10	0	77	18	52
2019	More than 20 years in current department or agency	48	26	5	6	15	0	74	22	20
2018	Less than 3 years in current department or agency	45	24	19	7	5	0	69	12	45
2018	3 to 10 years in current department or agency	46	33	7	6	6	2	80	12	75
2018	11 to 20 years in current department or agency	39	33	14	8	7	0	71	14	45
2018	More than 20 years in current department or agency	29	45	7	17	2	0	74	19	27
2017	Less than 3 years in current department or agency	50	29	7	11	4	0	79	14	55
2017	3 to 10 years in current department or agency	38	38	15	4	6	0	76	10	87
2017	11 to 20 years in current department or agency	24	48	14	6	8	0	72	14	64
2017	More than 20 years in current department or agency	44	45	8	3	0	0	89	3	35

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	4	8	38	49	0	0	0	13	49	13
2019	11 to 20 years in current department or agency	0	12	11	46	4	0	28	17	68	14

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	33	18	15	6	8	57	23	21
2019	3 to 10 years in current department or agency	9	20	32	22	15	2	30	38	63
2019	11 to 20 years in current department or agency	17	23	11	27	22	1	39	50	53
2019	More than 20 years in current department or agency	6	12	30	21	31	0	18	52	21
2018	Less than 3 years in current department or agency	24	45	8	17	0	5	73	18	43
2018	3 to 10 years in current department or agency	25	30	28	14	0	4	56	14	75
2018	11 to 20 years in current department or agency	9	23	25	22	12	9	36	37	44
2018	More than 20 years in current department or agency	3	11	41	21	2	21	18	30	27
2017	Less than 3 years in current department or agency	24	36	19	7	2	12	68	10	55
2017	3 to 10 years in current department or agency	13	39	29	11	3	6	55	15	87
2017	11 to 20 years in current department or agency	9	16	30	25	14	7	27	41	64
2017	More than 20 years in current department or agency	13	42	31	5	6	3	57	11	35

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	10	36	19	10	0	34	30	21
2019	3 to 10 years in current department or agency	4	13	14	41	28	0	17	69	63
2019	11 to 20 years in current department or agency	5	24	21	14	36	0	29	50	53
2019	More than 20 years in current department or agency	6	8	4	40	42	0	14	82	21
2018	Less than 3 years in current department or agency	18	48	13	12	4	4	69	17	43
2018	3 to 10 years in current department or agency	16	20	33	21	9	0	37	31	75
2018	11 to 20 years in current department or agency	8	11	21	35	20	4	20	57	44
2018	More than 20 years in current department or agency	3	22	34	26	14	0	25	41	27
2017	Less than 3 years in current department or agency	22	38	19	11	7	4	62	19	55
2017	3 to 10 years in current department or agency	8	34	27	21	9	3	42	30	87
2017	11 to 20 years in current department or agency	1	24	30	29	16	0	26	44	64
2017	More than 20 years in current department or agency	11	37	33	11	8	0	48	19	35

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	12	41	26	8	0	24	34	20
2019	3 to 10 years in current department or agency	4	6	17	33	39	0	10	73	63
2019	11 to 20 years in current department or agency	2	13	22	24	38	0	15	62	52
2019	More than 20 years in current department or agency	4	6	14	26	50	0	10	76	21
2018	Less than 3 years in current department or agency	9	28	26	13	14	9	41	30	43
2018	3 to 10 years in current department or agency	9	19	24	37	8	2	29	46	74
2018	11 to 20 years in current department or agency	0	16	28	35	20	0	16	56	43
2018	More than 20 years in current department or agency	2	14	41	36	7	0	16	43	27
2017	Less than 3 years in current department or agency	15	31	22	13	11	9	50	26	55
2017	3 to 10 years in current department or agency	5	25	31	28	9	3	31	38	87
2017	11 to 20 years in current department or agency	3	14	36	35	11	1	17	46	64
2017	More than 20 years in current department or agency	5	25	42	19	6	3	31	25	35

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	0	22	32	26	20	0	22	46	21
2019	3 to 10 years in current department or agency	4	7	14	43	32	0	11	75	63
2019	11 to 20 years in current department or agency	4	11	13	40	32	0	15	72	53
2019	More than 20 years in current department or agency	4	0	13	52	31	0	4	83	21
2018	Less than 3 years in current department or agency	6	35	21	16	18	4	43	36	43
2018	3 to 10 years in current department or agency	6	24	22	36	11	0	30	47	74
2018	11 to 20 years in current department or agency	0	16	15	38	31	0	16	69	44
2018	More than 20 years in current department or agency	2	23	25	47	3	0	24	50	27
2017	Less than 3 years in current department or agency	19	34	24	18	4	2	54	22	55
2017	3 to 10 years in current department or agency	5	33	29	26	8	0	38	34	87
2017	11 to 20 years in current department or agency	0	28	26	23	23	0	28	46	64
2017	More than 20 years in current department or agency	3	36	30	21	8	3	40	30	35

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	22	4	4	3	0	90	6	21
2019	3 to 10 years in current department or agency	61	18	10	6	3	1	80	9	64
2019	11 to 20 years in current department or agency	72	18	2	0	5	3	93	5	53
2019	More than 20 years in current department or agency	46	42	11	0	0	0	89	0	21

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	34	36	20	5	0	38	25	21
2019	3 to 10 years in current department or agency	7	27	28	26	13	0	34	39	64
2019	11 to 20 years in current department or agency	10	20	30	21	19	0	30	40	53
2019	More than 20 years in current department or agency	6	44	30	16	4	0	50	20	21
2018	Less than 3 years in current department or agency	22	43	19	12	1	4	67	13	45
2018	3 to 10 years in current department or agency	26	34	22	18	1	0	59	19	74
2018	11 to 20 years in current department or agency	7	53	21	18	1	0	60	19	44
2018	More than 20 years in current department or agency	5	63	30	2	0	0	69	2	27
2017	Less than 3 years in current department or agency	24	39	20	9	5	2	64	15	55
2017	3 to 10 years in current department or agency	14	53	16	13	3	0	68	16	87
2017	11 to 20 years in current department or agency	12	40	26	18	3	0	53	21	64
2017	More than 20 years in current department or agency	22	40	24	13	0	0	62	13	35

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	12	22	21	33	24	54	21
2019	3 to 10 years in current department or agency	4	6	23	45	23	10	68	63
2019	11 to 20 years in current department or agency	5	12	15	39	29	17	67	53
2019	More than 20 years in current department or agency	4	2	38	26	30	6	56	21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	30	14	12	22	0	0	52	34	21
2019	3 to 10 years in current department or agency	17	37	22	13	10	0	0	55	23	64
2019	11 to 20 years in current department or agency	9	52	13	15	11	0	0	61	26	53
2019	More than 20 years in current department or agency	22	26	25	7	20	0	0	48	27	21
2018	Less than 3 years in current department or agency	22	46	10	11	0	4	7	76	12	45
2018	3 to 10 years in current department or agency	35	35	11	14	2	3	0	72	16	74
2018	11 to 20 years in current department or agency	15	50	10	18	1	4	1	68	21	44
2018	More than 20 years in current department or agency	16	58	7	11	0	7	0	80	12	27
2017	Less than 3 years in current department or agency	32	37	17	2	4	9	0	76	6	55
2017	3 to 10 years in current department or agency	22	51	12	10	3	1	1	74	14	87
2017	11 to 20 years in current department or agency	8	45	14	25	6	2	0	53	32	64
2017	More than 20 years in current department or agency	16	48	15	12	8	2	0	65	20	35

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	33	28	17	4	0	51	21	21
2019	3 to 10 years in current department or agency	12	30	31	21	5	0	42	26	64
2019	11 to 20 years in current department or agency	19	30	19	22	9	0	49	31	53
2019	More than 20 years in current department or agency	4	59	26	5	6	0	63	11	21
2018	Less than 3 years in current department or agency	27	46	14	10	0	4	76	10	45
2018	3 to 10 years in current department or agency	36	37	19	7	1	0	73	8	75
2018	11 to 20 years in current department or agency	14	41	26	17	2	0	55	19	45
2018	More than 20 years in current department or agency	14	73	13	0	0	0	87	0	27

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	17	30	8	10	8	6	44	21	21
2019	3 to 10 years in current department or agency	13	17	24	27	10	9	0	33	40	64
2019	11 to 20 years in current department or agency	11	14	34	25	15	0	1	25	40	52
2019	More than 20 years in current department or agency	7	20	22	33	17	0	0	27	51	21
2018	Less than 3 years in current department or agency	14	30	19	8	8	10	11	55	21	45
2018	3 to 10 years in current department or agency	8	33	21	23	7	7	1	45	33	75
2018	11 to 20 years in current department or agency	0	24	41	11	10	14	0	28	25	44
2018	More than 20 years in current department or agency	4	50	7	21	0	18	0	65	26	27
2017	Less than 3 years in current department or agency	24	24	15	7	5	22	4	64	17	55
2017	3 to 10 years in current department or agency	12	33	27	15	5	7	0	48	22	87
2017	11 to 20 years in current department or agency	7	30	19	25	11	8	0	40	40	63
2017	More than 20 years in current department or agency	8	29	26	24	8	2	3	39	34	35

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	19	21	24	20	4	0	33	46	21
2019	3 to 10 years in current department or agency	2	13	23	35	26	1	0	15	61	64
2019	11 to 20 years in current department or agency	1	5	35	29	30	0	0	6	59	53
2019	More than 20 years in current department or agency	4	8	37	28	23	0	0	12	51	21
2018	Less than 3 years in current department or agency	20	34	7	12	21	5	0	57	35	45
2018	3 to 10 years in current department or agency	12	22	25	27	14	0	0	34	41	75
2018	11 to 20 years in current department or agency	1	15	33	35	12	4	0	17	49	45
2018	More than 20 years in current department or agency	4	12	51	30	2	2	0	16	32	26
2017	Less than 3 years in current department or agency	20	32	15	16	5	11	0	59	24	55
2017	3 to 10 years in current department or agency	6	32	25	21	15	1	1	39	36	87
2017	11 to 20 years in current department or agency	2	30	22	33	14	0	0	32	46	64
2017	More than 20 years in current department or agency	9	39	35	12	0	5	0	50	13	35

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	9	21	12	24	20	3	27	46	21
2019	3 to 10 years in current department or agency	2	18	23	19	38	0	0	20	57	64
2019	11 to 20 years in current department or agency	1	16	23	17	39	0	4	18	58	53
2019	More than 20 years in current department or agency	6	8	31	17	37	0	0	14	54	21
2018	Less than 3 years in current department or agency	9	19	21	14	25	4	8	32	45	45
2018	3 to 10 years in current department or agency	12	23	16	25	22	0	1	35	48	74
2018	11 to 20 years in current department or agency	5	14	5	40	29	0	7	20	74	45
2018	More than 20 years in current department or agency	2	38	24	13	10	11	2	46	26	26
2017	Less than 3 years in current department or agency	15	31	16	18	11	9	0	50	32	55
2017	3 to 10 years in current department or agency	8	25	23	24	18	1	1	34	43	87
2017	11 to 20 years in current department or agency	3	22	21	24	28	2	2	25	53	64
2017	More than 20 years in current department or agency	5	26	34	18	8	0	9	34	29	35

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	17	31	0	5	0	12	59	6	21
2019	3 to 10 years in current department or agency	53	23	15	2	3	0	4	79	6	64
2019	11 to 20 years in current department or agency	46	23	14	1	5	1	9	77	7	53
2019	More than 20 years in current department or agency	50	20	19	0	2	4	6	77	3	21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	0	12	0	3	0	18	83	3	21
2019	3 to 10 years in current department or agency	59	19	10	1	4	0	7	84	5	64
2019	11 to 20 years in current department or agency	51	14	1	1	5	2	26	91	8	53
2019	More than 20 years in current department or agency	73	2	7	0	0	0	17	91	0	21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	14	30	8	4	0	4	57	12	21
2019	3 to 10 years in current department or agency	32	18	24	11	15	0	1	50	26	64
2019	11 to 20 years in current department or agency	19	37	12	10	8	3	12	65	21	53
2019	More than 20 years in current department or agency	23	25	2	16	4	11	17	69	28	21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	22	17	13	4	0	6	64	18	21
2019	3 to 10 years in current department or agency	30	22	14	18	15	0	1	53	33	64
2019	11 to 20 years in current department or agency	18	31	13	12	8	3	15	59	25	53
2019	More than 20 years in current department or agency	23	23	2	16	6	11	17	65	31	21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	25	14	12	6	4	6	64	20	21
2019	3 to 10 years in current department or agency	35	22	19	7	12	1	4	59	21	64
2019	11 to 20 years in current department or agency	44	17	1	4	9	3	22	81	18	53
2019	More than 20 years in current department or agency	45	14	4	2	17	0	17	72	24	21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	15	8	0	4	4	6	87	4	21
2019	3 to 10 years in current department or agency	78	15	3	1	0	1	2	95	1	63
2019	11 to 20 years in current department or agency	61	12	7	0	0	3	17	91	0	53
2019	More than 20 years in current department or agency	49	11	0	0	18	4	18	77	23	20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	24	3	0	4	4	6	93	4	21
2019	3 to 10 years in current department or agency	69	12	3	3	1	8	4	92	4	64
2019	11 to 20 years in current department or agency	51	8	3	14	0	8	16	77	18	52
2019	More than 20 years in current department or agency	68	8	2	0	4	11	6	93	4	21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	12	11	0	4	6	88	0	21
2019	3 to 10 years in current department or agency	77	10	4	0	1	8	95	0	64
2019	11 to 20 years in current department or agency	78	6	0	1	1	14	98	2	53
2019	More than 20 years in current department or agency	69	6	3	0	0	22	97	0	19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	31	15	18	10	0	0	56	28	21
2019	3 to 10 years in current department or agency	11	27	36	14	9	2	0	39	24	63
2019	11 to 20 years in current department or agency	8	31	20	27	9	5	0	41	38	53
2019	More than 20 years in current department or agency	11	38	8	19	15	6	2	54	37	21
2018	Less than 3 years in current department or agency	21	39	17	11	4	9	0	66	16	45
2018	3 to 10 years in current department or agency	17	28	34	17	4	0	0	45	21	75
2018	11 to 20 years in current department or agency	4	38	33	15	2	9	0	45	18	45
2018	More than 20 years in current department or agency	11	27	43	7	2	10	0	42	9	27
2017	Less than 3 years in current department or agency	16	41	24	9	7	4	0	59	16	55
2017	3 to 10 years in current department or agency	9	48	23	11	4	4	0	59	16	87
2017	11 to 20 years in current department or agency	8	45	28	11	8	0	0	53	20	64
2017	More than 20 years in current department or agency	8	51	28	8	0	0	6	62	8	35

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	38	3	9	4	0	84	13	19
2019	3 to 10 years in current department or agency	17	47	22	6	8	0	64	14	64
2019	11 to 20 years in current department or agency	19	48	15	8	9	1	69	17	53
2019	More than 20 years in current department or agency	13	58	10	11	4	4	74	16	21
2018	Less than 3 years in current department or agency	43	32	14	11	0	0	75	11	44
2018	3 to 10 years in current department or agency	48	32	14	7	0	0	79	7	75
2018	11 to 20 years in current department or agency	21	51	21	5	1	0	72	7	45
2018	More than 20 years in current department or agency	19	65	14	0	0	2	86	0	27
2017	Less than 3 years in current department or agency	38	48	4	11	0	0	86	11	55
2017	3 to 10 years in current department or agency	28	50	10	10	1	0	79	11	87
2017	11 to 20 years in current department or agency	18	61	11	6	2	1	81	8	64
2017	More than 20 years in current department or agency	28	53	11	8	0	0	81	8	35

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	35	16	6	0	4	76	7	21
2019	3 to 10 years in current department or agency	31	40	14	9	0	6	75	10	64
2019	11 to 20 years in current department or agency	21	36	21	9	12	0	57	22	53
2019	More than 20 years in current department or agency	16	67	6	11	0	0	83	11	21
2018	Less than 3 years in current department or agency	52	32	8	0	1	7	90	1	44
2018	3 to 10 years in current department or agency	50	39	6	3	0	2	91	3	75
2018	11 to 20 years in current department or agency	30	49	10	4	5	1	80	10	45
2018	More than 20 years in current department or agency	14	76	7	2	0	0	91	2	26
2017	Less than 3 years in current department or agency	37	39	12	11	2	0	75	12	55
2017	3 to 10 years in current department or agency	27	52	10	8	3	0	79	11	87
2017	11 to 20 years in current department or agency	28	46	20	2	3	2	75	4	64
2017	More than 20 years in current department or agency	29	46	18	5	3	0	74	8	35

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	49	0	4	4	92	8	21
2019	3 to 10 years in current department or agency	27	49	15	7	2	76	9	64
2019	11 to 20 years in current department or agency	16	63	7	9	5	80	13	53
2019	More than 20 years in current department or agency	32	30	29	6	4	62	10	21
2018	Less than 3 years in current department or agency	50	38	12	0	0	88	0	44
2018	3 to 10 years in current department or agency	46	38	11	4	1	84	4	75
2018	11 to 20 years in current department or agency	21	73	5	0	1	94	1	45
2018	More than 20 years in current department or agency	22	65	13	0	0	87	0	27
2017	Less than 3 years in current department or agency	51	42	4	4	0	93	4	55
2017	3 to 10 years in current department or agency	34	58	7	0	1	92	1	86
2017	11 to 20 years in current department or agency	20	67	6	5	2	87	7	64
2017	More than 20 years in current department or agency	34	55	6	5	0	89	5	35

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	36	22	19	4	0	55	23	21
2019	3 to 10 years in current department or agency	20	13	38	21	8	0	33	29	63
2019	11 to 20 years in current department or agency	6	29	28	21	15	0	36	36	53
2019	More than 20 years in current department or agency	17	33	21	14	15	0	50	29	21
2018	Less than 3 years in current department or agency	29	38	23	10	0	0	67	10	44
2018	3 to 10 years in current department or agency	25	44	21	7	3	0	69	10	73
2018	11 to 20 years in current department or agency	11	47	31	8	2	0	59	10	45
2018	More than 20 years in current department or agency	14	59	27	0	0	0	73	0	27
2017	Less than 3 years in current department or agency	42	31	20	2	4	2	74	5	55
2017	3 to 10 years in current department or agency	25	47	18	7	3	0	72	10	87
2017	11 to 20 years in current department or agency	12	45	26	16	2	0	57	17	64
2017	More than 20 years in current department or agency	25	41	29	5	0	0	66	5	35

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	29	33	14	6	0	47	20	21
2019	3 to 10 years in current department or agency	13	27	28	27	5	0	40	32	64
2019	11 to 20 years in current department or agency	6	51	15	16	12	0	58	28	53
2019	More than 20 years in current department or agency	10	30	19	20	22	0	39	42	21
2018	Less than 3 years in current department or agency	31	39	21	9	0	0	71	9	44
2018	3 to 10 years in current department or agency	21	42	26	12	0	0	63	12	75
2018	11 to 20 years in current department or agency	8	54	23	12	2	0	62	14	45
2018	More than 20 years in current department or agency	13	62	18	0	7	0	75	7	27
2017	Less than 3 years in current department or agency	42	36	13	5	2	2	80	7	55
2017	3 to 10 years in current department or agency	22	47	20	10	1	0	69	11	87
2017	11 to 20 years in current department or agency	11	49	26	14	0	0	60	14	64
2017	More than 20 years in current department or agency	17	57	17	9	0	0	75	9	35

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	42	8	9	10	8	0	71	21	21
2019	3 to 10 years in current department or agency	27	18	24	24	6	1	1	45	30	64
2019	11 to 20 years in current department or agency	22	34	17	12	13	3	0	58	25	53
2019	More than 20 years in current department or agency	45	38	2	0	4	11	0	93	4	21
2018	Less than 3 years in current department or agency	36	34	13	9	2	6	0	75	11	44
2018	3 to 10 years in current department or agency	36	35	13	4	3	6	3	78	8	75
2018	11 to 20 years in current department or agency	18	42	23	9	3	5	0	63	13	45
2018	More than 20 years in current department or agency	40	21	21	11	7	0	0	61	18	27
2017	Less than 3 years in current department or agency	42	31	5	7	4	11	0	82	12	55
2017	3 to 10 years in current department or agency	31	40	21	2	4	1	0	72	7	87
2017	11 to 20 years in current department or agency	22	40	16	13	2	8	0	67	16	64
2017	More than 20 years in current department or agency	45	27	12	6	0	8	3	80	7	35

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	11	37	53	21
2019	3 to 10 years in current department or agency	15	51	33	64
2019	11 to 20 years in current department or agency	29	39	32	53
2019	More than 20 years in current department or agency	16	65	19	21
2018	Less than 3 years in current department or agency	14	52	34	45
2018	3 to 10 years in current department or agency	11	53	36	75
2018	11 to 20 years in current department or agency	13	40	47	45
2018	More than 20 years in current department or agency	32	45	23	27
2017	Less than 3 years in current department or agency	21	56	23	55
2017	3 to 10 years in current department or agency	8	63	30	87
2017	11 to 20 years in current department or agency	17	57	27	63
2017	More than 20 years in current department or agency	20	66	14	35

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	11 to 20 years in current department or agency	36	5	37	19	0	3	13
2018	3 to 10 years in current department or agency	0	37	39	24	0	0	11
2017	Less than 3 years in current department or agency	0	8	0	25	42	25	12
2017	11 to 20 years in current department or agency	32	18	9	20	0	20	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	14	45	18	21	0	0	3	60	22	21
2019	3 to 10 years in current department or agency	25	57	13	3	0	0	1	83	3	64
2019	11 to 20 years in current department or agency	31	49	3	5	0	1	11	91	6	53
2019	More than 20 years in current department or agency	28	49	17	0	2	0	2	80	2	21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	26	6	4	0	14	5	87	5	21
2019	3 to 10 years in current department or agency	43	42	9	5	0	0	1	87	5	64
2019	11 to 20 years in current department or agency	42	29	9	3	5	1	11	81	9	53
2019	More than 20 years in current department or agency	27	49	15	0	4	2	2	80	4	21

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	64
2018	3 to 10 years in current department or agency	13	87	75

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	64
2019	11 to 20 years in current department or agency	18	82	53

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	10	37	8	6	18	8	31	19	21
2019	3 to 10 years in current department or agency	10	11	26	7	13	25	8	31	31	64
2019	11 to 20 years in current department or agency	5	23	20	6	20	20	6	38	35	53
2019	More than 20 years in current department or agency	11	25	26	10	4	25	0	47	17	21
2018	Less than 3 years in current department or agency	13	22	11	1	6	36	11	66	14	45
2018	3 to 10 years in current department or agency	14	22	19	14	6	19	6	48	27	75
2018	11 to 20 years in current department or agency	5	23	30	11	6	23	2	38	22	45
2018	More than 20 years in current department or agency	7	23	27	5	0	29	9	48	9	27
2017	Less than 3 years in current department or agency	16	17	15	2	2	41	7	64	7	55
2017	3 to 10 years in current department or agency	11	22	26	9	2	24	6	46	16	87
2017	11 to 20 years in current department or agency	0	24	21	16	8	28	3	35	34	64
2017	More than 20 years in current department or agency	14	29	20	8	6	17	5	56	18	35

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	33	22	4	4	12	0	67	9	21
2019	3 to 10 years in current department or agency	16	25	26	9	9	13	2	49	21	64
2019	11 to 20 years in current department or agency	11	34	18	18	6	12	0	52	27	53
2019	More than 20 years in current department or agency	11	31	29	10	0	20	0	52	12	21
2018	Less than 3 years in current department or agency	25	26	20	1	6	22	0	65	9	45
2018	3 to 10 years in current department or agency	25	36	19	11	5	2	3	63	17	75
2018	11 to 20 years in current department or agency	10	38	23	13	6	9	1	53	21	45
2018	More than 20 years in current department or agency	14	66	13	5	0	2	0	82	6	27
2017	Less than 3 years in current department or agency	24	42	11	2	4	16	2	80	6	55
2017	3 to 10 years in current department or agency	14	39	26	7	2	12	0	60	10	87
2017	11 to 20 years in current department or agency	7	41	22	13	6	12	0	54	21	64
2017	More than 20 years in current department or agency	19	50	11	8	6	6	0	74	14	35

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	18	82	52

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	20	19	4	3	29	8	59	10	21
2019	3 to 10 years in current department or agency	12	7	36	1	3	30	10	32	6	62
2019	11 to 20 years in current department or agency	7	16	34	9	11	16	7	30	25	52
2019	More than 20 years in current department or agency	11	29	16	11	4	28	0	56	21	21
2018	Less than 3 years in current department or agency	9	22	14	1	0	45	10	68	2	45
2018	3 to 10 years in current department or agency	28	17	23	4	0	20	8	62	5	75
2018	11 to 20 years in current department or agency	5	20	32	2	6	28	7	39	12	44
2018	More than 20 years in current department or agency	7	41	11	0	0	38	2	81	0	26
2017	Less than 3 years in current department or agency	15	31	6	4	2	36	7	81	9	55
2017	3 to 10 years in current department or agency	6	20	27	2	3	32	10	45	9	87
2017	11 to 20 years in current department or agency	3	25	27	6	3	33	3	44	14	64
2017	More than 20 years in current department or agency	20	30	15	3	3	23	6	71	8	35

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	33	15	0	0	23	0	80	0	21
2019	3 to 10 years in current department or agency	17	30	30	3	3	13	3	56	7	63
2019	11 to 20 years in current department or agency	12	31	25	16	7	8	1	47	25	53
2019	More than 20 years in current department or agency	11	45	6	15	0	23	0	73	20	21
2018	Less than 3 years in current department or agency	22	34	11	1	0	32	0	83	2	45
2018	3 to 10 years in current department or agency	44	26	16	6	1	5	3	76	7	75
2018	11 to 20 years in current department or agency	11	49	24	2	5	8	1	65	8	45
2018	More than 20 years in current department or agency	14	68	2	0	0	16	0	98	0	27
2017	Less than 3 years in current department or agency	28	47	9	4	2	9	2	84	6	55
2017	3 to 10 years in current department or agency	19	45	15	6	1	15	0	75	8	87
2017	11 to 20 years in current department or agency	13	41	27	5	2	13	0	62	7	64
2017	More than 20 years in current department or agency	31	45	11	0	6	8	0	81	6	35

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	39	14	4	4	0	0	78	8	21
2019	3 to 10 years in current department or agency	31	28	20	16	6	0	0	59	21	64
2019	11 to 20 years in current department or agency	41	28	11	7	8	1	5	73	16	53
2019	More than 20 years in current department or agency	51	23	16	2	7	0	0	74	10	21
2018	Less than 3 years in current department or agency	24	20	34	6	6	4	5	49	14	44
2018	3 to 10 years in current department or agency	30	35	16	9	8	0	1	66	18	74
2018	11 to 20 years in current department or agency	26	18	45	9	0	0	1	45	9	45
2018	More than 20 years in current department or agency	29	34	20	8	0	7	2	69	9	27
2017	Less than 3 years in current department or agency	20	33	19	14	9	5	0	56	24	55
2017	3 to 10 years in current department or agency	24	26	24	11	12	0	2	52	24	87
2017	11 to 20 years in current department or agency	32	30	25	7	3	0	3	64	11	64
2017	More than 20 years in current department or agency	48	22	15	9	3	0	3	73	12	35

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	45	13	25	14	0	0	49	39	21
2019	3 to 10 years in current department or agency	6	23	37	20	14	0	0	29	34	64
2019	11 to 20 years in current department or agency	11	13	25	30	21	0	0	24	51	53
2019	More than 20 years in current department or agency	0	8	45	25	22	0	0	8	47	21
2018	Less than 3 years in current department or agency	13	29	33	7	18	0	0	42	24	44
2018	3 to 10 years in current department or agency	1	14	51	12	21	0	1	15	33	75
2018	11 to 20 years in current department or agency	2	22	16	40	20	0	0	25	60	45
2018	More than 20 years in current department or agency	0	14	48	18	20	0	0	14	38	27
2017	Less than 3 years in current department or agency	21	28	25	12	9	4	2	51	22	55
2017	3 to 10 years in current department or agency	7	24	32	27	10	0	0	31	37	87
2017	11 to 20 years in current department or agency	5	18	33	23	21	0	0	23	44	64
2017	More than 20 years in current department or agency	11	16	41	19	14	0	0	27	33	35

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	34	22	23	14	0	0	41	37	21
2019	3 to 10 years in current department or agency	12	35	28	14	11	0	0	46	25	64
2019	11 to 20 years in current department or agency	8	32	25	16	20	0	0	40	35	53
2019	More than 20 years in current department or agency	0	30	22	21	26	0	0	30	47	21
2018	Less than 3 years in current department or agency	25	30	26	13	6	0	0	55	19	44
2018	3 to 10 years in current department or agency	7	28	32	22	12	0	0	34	33	74
2018	11 to 20 years in current department or agency	7	21	37	24	11	0	0	28	35	45
2018	More than 20 years in current department or agency	6	13	51	21	9	0	0	19	30	26
2017	Less than 3 years in current department or agency	21	36	22	9	9	2	2	59	19	54
2017	3 to 10 years in current department or agency	8	30	33	20	8	0	0	38	29	87
2017	11 to 20 years in current department or agency	7	25	28	29	10	0	1	32	40	62
2017	More than 20 years in current department or agency	11	47	25	9	8	0	0	58	17	35

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	38	11	26	16	0	0	46	43	21
2019	3 to 10 years in current department or agency	18	16	26	25	16	0	0	34	40	63
2019	11 to 20 years in current department or agency	10	12	26	26	23	0	3	23	50	53
2019	More than 20 years in current department or agency	2	8	17	32	37	0	2	11	71	21
2018	Less than 3 years in current department or agency	17	24	40	9	9	0	1	42	18	44
2018	3 to 10 years in current department or agency	1	18	33	25	20	0	3	20	46	75
2018	11 to 20 years in current department or agency	3	11	22	31	27	0	5	15	61	45
2018	More than 20 years in current department or agency	9	10	24	37	21	0	0	19	57	27
2017	Less than 3 years in current department or agency	26	16	31	11	9	4	4	46	21	55
2017	3 to 10 years in current department or agency	10	22	26	23	20	0	0	32	43	87
2017	11 to 20 years in current department or agency	13	17	19	24	24	0	3	30	50	64
2017	More than 20 years in current department or agency	14	18	35	25	5	0	3	33	31	35

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	18	18	3	13	0	4	65	16	21
2019	3 to 10 years in current department or agency	35	37	17	12	0	0	0	72	12	64
2019	11 to 20 years in current department or agency	21	20	19	14	17	0	9	45	34	53
2019	More than 20 years in current department or agency	21	17	42	6	7	0	6	41	14	21
2018	Less than 3 years in current department or agency	45	22	18	7	3	0	4	70	11	44
2018	3 to 10 years in current department or agency	18	40	27	9	4	1	1	59	14	75
2018	11 to 20 years in current department or agency	24	36	21	12	5	0	1	61	17	45
2018	More than 20 years in current department or agency	18	28	34	8	10	0	2	47	18	27
2017	Less than 3 years in current department or agency	35	35	12	7	0	5	5	78	8	55
2017	3 to 10 years in current department or agency	27	35	22	10	3	0	3	64	14	86
2017	11 to 20 years in current department or agency	27	27	19	12	7	1	6	58	21	64
2017	More than 20 years in current department or agency	22	33	12	10	5	0	18	67	18	35

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	39	23	14	9	0	4	52	24	21
2019	3 to 10 years in current department or agency	27	28	33	9	3	0	0	55	13	64
2019	11 to 20 years in current department or agency	20	42	14	11	12	0	0	62	23	53
2019	More than 20 years in current department or agency	21	30	19	6	25	0	0	51	31	21
2018	Less than 3 years in current department or agency	28	29	24	7	11	0	0	58	18	44
2018	3 to 10 years in current department or agency	24	36	28	7	5	0	0	60	12	74
2018	11 to 20 years in current department or agency	21	35	24	13	6	0	0	56	20	45
2018	More than 20 years in current department or agency	18	27	34	12	10	0	0	44	22	27
2017	Less than 3 years in current department or agency	37	32	16	9	3	2	2	71	13	55
2017	3 to 10 years in current department or agency	31	31	23	7	7	0	0	63	14	86
2017	11 to 20 years in current department or agency	19	28	32	17	3	0	1	48	20	64
2017	More than 20 years in current department or agency	32	26	19	18	2	0	3	59	21	35

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	47	24	16	0	0	0	59	16	21
2019	3 to 10 years in current department or agency	10	19	37	15	19	1	0	29	34	64
2019	11 to 20 years in current department or agency	5	15	40	23	12	0	5	22	36	53
2019	More than 20 years in current department or agency	4	47	16	19	15	0	0	51	34	21
2018	Less than 3 years in current department or agency	26	32	17	21	4	0	0	58	25	45
2018	3 to 10 years in current department or agency	14	31	27	20	7	0	0	45	28	75
2018	11 to 20 years in current department or agency	8	31	33	18	10	0	0	39	28	45
2018	More than 20 years in current department or agency	11	25	40	24	0	0	0	36	24	27
2017	Less than 3 years in current department or agency	20	42	23	9	2	4	0	65	11	55
2017	3 to 10 years in current department or agency	15	34	27	14	8	0	2	50	22	86
2017	11 to 20 years in current department or agency	12	36	36	5	9	0	1	49	14	64
2017	More than 20 years in current department or agency	16	41	32	8	3	0	0	57	11	35

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	43	17	31	6	0	0	46	37	21
2019	3 to 10 years in current department or agency	8	17	33	28	13	0	0	25	41	64
2019	11 to 20 years in current department or agency	6	13	20	38	18	0	5	20	59	53
2019	More than 20 years in current department or agency	4	22	20	25	26	0	2	26	53	21
2018	Less than 3 years in current department or agency	25	25	25	16	8	0	0	51	24	45
2018	3 to 10 years in current department or agency	12	18	41	16	11	1	0	30	28	75
2018	11 to 20 years in current department or agency	5	18	28	35	14	0	0	23	49	44
2018	More than 20 years in current department or agency	2	35	25	18	19	0	0	37	38	27
2017	Less than 3 years in current department or agency	22	28	22	16	9	4	0	52	26	55
2017	3 to 10 years in current department or agency	8	33	35	12	12	0	0	41	24	86
2017	11 to 20 years in current department or agency	3	18	39	26	12	0	1	22	39	64
2017	More than 20 years in current department or agency	23	26	28	17	5	0	0	49	23	35

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	38	21	23	9	0	0	47	32	21
2019	3 to 10 years in current department or agency	12	29	30	24	6	0	0	40	30	64
2019	11 to 20 years in current department or agency	11	9	22	41	13	0	3	21	57	51
2019	More than 20 years in current department or agency	6	22	28	12	29	0	2	29	42	21
2018	Less than 3 years in current department or agency	50	13	11	15	11	0	0	63	26	45
2018	3 to 10 years in current department or agency	17	28	32	21	2	0	0	45	23	75
2018	11 to 20 years in current department or agency	9	35	20	22	14	0	0	44	36	45
2018	More than 20 years in current department or agency	13	38	26	16	7	0	0	51	23	27
2017	Less than 3 years in current department or agency	22	42	12	18	2	4	0	67	20	55
2017	3 to 10 years in current department or agency	16	32	29	16	4	0	2	49	21	86
2017	11 to 20 years in current department or agency	9	32	20	28	9	0	1	42	38	64
2017	More than 20 years in current department or agency	20	31	35	10	3	0	0	52	13	35

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	39	12	10	6	0	72	16	21
2019	3 to 10 years in current department or agency	31	29	22	10	8	0	60	18	63
2019	11 to 20 years in current department or agency	16	27	22	22	13	0	42	35	53
2019	More than 20 years in current department or agency	34	23	7	19	15	2	58	35	21

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	14	37	14	21	14	0	0	51	35	21
2019	3 to 10 years in current department or agency	9	41	29	12	9	0	0	50	21	64
2019	11 to 20 years in current department or agency	13	27	30	11	19	0	0	40	30	53
2019	More than 20 years in current department or agency	16	23	25	14	19	0	2	41	33	21
2018	Less than 3 years in current department or agency	9	39	28	18	3	0	3	49	22	45
2018	3 to 10 years in current department or agency	18	23	35	11	14	0	0	41	24	75
2018	11 to 20 years in current department or agency	6	36	38	10	10	0	0	42	20	44
2018	More than 20 years in current department or agency	7	43	20	8	21	0	0	51	29	26
2017	Less than 3 years in current department or agency	22	30	29	11	5	4	0	54	16	55
2017	3 to 10 years in current department or agency	19	33	23	13	9	0	3	54	23	86
2017	11 to 20 years in current department or agency	16	22	38	15	8	0	1	38	23	64
2017	More than 20 years in current department or agency	14	41	31	6	5	0	3	57	11	35

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	21	18	12	12	0	58	24	21
2019	3 to 10 years in current department or agency	51	18	17	6	4	3	71	11	64
2019	11 to 20 years in current department or agency	21	41	20	6	9	2	64	16	52
2019	More than 20 years in current department or agency	31	40	21	2	4	2	72	6	21
2018	Less than 3 years in current department or agency	44	34	10	2	2	8	85	4	45
2018	3 to 10 years in current department or agency	44	22	17	4	5	8	72	10	74
2018	11 to 20 years in current department or agency	45	26	17	4	2	5	75	6	44
2018	More than 20 years in current department or agency	35	40	20	5	0	0	75	5	27
2017	Less than 3 years in current department or agency	49	29	13	5	2	2	80	7	55
2017	3 to 10 years in current department or agency	49	21	14	6	9	1	71	15	87
2017	11 to 20 years in current department or agency	44	27	17	8	3	1	72	11	64
2017	More than 20 years in current department or agency	54	23	15	3	0	5	82	3	35

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	15	0	0	12	0	10	86	14	20
2019	3 to 10 years in current department or agency	74	7	9	0	0	3	7	90	0	64
2019	11 to 20 years in current department or agency	61	15	0	0	0	1	23	100	0	53
2019	More than 20 years in current department or agency	52	21	4	2	4	0	17	88	7	21
2018	Less than 3 years in current department or agency	79	8	2	0	6	0	4	91	7	44
2018	3 to 10 years in current department or agency	72	10	1	1	1	0	14	96	2	75
2018	11 to 20 years in current department or agency	61	18	8	0	1	0	12	90	1	45
2018	More than 20 years in current department or agency	66	23	9	0	0	2	0	91	0	27

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	14	11	4	0	0	6	85	4	21
2019	3 to 10 years in current department or agency	74	14	4	3	5	0	0	88	8	63
2019	11 to 20 years in current department or agency	59	12	3	5	10	6	6	80	17	53
2019	More than 20 years in current department or agency	86	8	2	0	4	0	0	94	4	21
2018	Less than 3 years in current department or agency	77	7	1	0	5	3	6	93	6	45
2018	3 to 10 years in current department or agency	72	11	2	5	4	0	7	89	9	75
2018	11 to 20 years in current department or agency	74	5	9	0	2	0	11	88	3	45
2018	More than 20 years in current department or agency	79	18	2	0	0	2	0	98	0	27
2017	Less than 3 years in current department or agency	70	22	5	2	2	0	0	91	4	55
2017	3 to 10 years in current department or agency	61	22	7	2	5	1	2	86	7	87
2017	11 to 20 years in current department or agency	71	11	8	3	2	0	5	87	5	64
2017	More than 20 years in current department or agency	77	15	3	0	2	0	3	94	2	35

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	29	20	3	9	4	68	12	21
2019	3 to 10 years in current department or agency	46	25	19	3	7	0	71	10	64
2019	11 to 20 years in current department or agency	44	31	10	9	5	1	76	14	52
2019	More than 20 years in current department or agency	50	32	11	7	0	0	82	7	21
2018	Less than 3 years in current department or agency	53	16	9	3	6	13	79	11	45
2018	3 to 10 years in current department or agency	34	38	13	8	3	4	75	11	75
2018	11 to 20 years in current department or agency	36	26	21	8	6	4	64	14	45
2018	More than 20 years in current department or agency	37	45	5	9	4	0	82	13	27
2017	Less than 3 years in current department or agency	60	24	9	4	2	2	85	5	55
2017	3 to 10 years in current department or agency	43	20	20	10	6	1	64	16	87
2017	11 to 20 years in current department or agency	49	23	11	11	5	0	73	16	64
2017	More than 20 years in current department or agency	52	31	12	0	2	3	85	2	35

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	24	27	6	4	0	63	10	21
2019	3 to 10 years in current department or agency	40	31	15	6	8	0	71	14	64
2019	11 to 20 years in current department or agency	43	31	4	7	8	7	79	16	52
2019	More than 20 years in current department or agency	36	25	15	8	15	0	62	23	21
2018	Less than 3 years in current department or agency	68	18	2	6	1	5	90	8	45
2018	3 to 10 years in current department or agency	45	31	9	6	4	4	80	11	75
2018	11 to 20 years in current department or agency	46	17	12	11	9	4	66	21	45
2018	More than 20 years in current department or agency	40	30	28	2	0	0	70	2	27
2017	Less than 3 years in current department or agency	62	20	11	4	2	2	83	6	54
2017	3 to 10 years in current department or agency	39	37	10	4	7	2	78	12	87
2017	11 to 20 years in current department or agency	44	31	16	5	3	2	76	8	64
2017	More than 20 years in current department or agency	61	17	19	0	0	3	80	0	35

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	16	24	3	3	4	18	63	6	21
2019	3 to 10 years in current department or agency	46	20	4	1	0	0	30	93	1	64
2019	11 to 20 years in current department or agency	46	8	3	2	0	0	39	90	4	51
2019	More than 20 years in current department or agency	57	19	4	4	0	0	17	91	4	21
2018	Less than 3 years in current department or agency	54	6	1	4	1	4	30	91	8	42
2018	3 to 10 years in current department or agency	55	12	9	2	0	0	22	86	2	73
2018	11 to 20 years in current department or agency	32	17	12	7	0	0	33	72	10	45
2018	More than 20 years in current department or agency	37	28	13	0	0	0	23	84	0	27
2017	Less than 3 years in current department or agency	61	11	2	2	0	0	25	95	2	53
2017	3 to 10 years in current department or agency	45	13	8	4	2	0	28	80	10	87
2017	11 to 20 years in current department or agency	50	14	4	5	2	0	25	86	8	64
2017	More than 20 years in current department or agency	47	16	2	0	5	0	29	89	7	35

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	26	4	6	4	0	0	86	10	21
2019	3 to 10 years in current department or agency	59	24	12	1	0	0	4	86	2	64
2019	11 to 20 years in current department or agency	44	20	19	1	1	0	15	75	3	53
2019	More than 20 years in current department or agency	54	32	10	0	0	0	4	90	0	21
2018	Less than 3 years in current department or agency	60	14	7	5	0	0	14	86	6	45
2018	3 to 10 years in current department or agency	53	23	11	4	0	0	9	84	5	74
2018	11 to 20 years in current department or agency	45	24	14	10	0	0	7	75	10	45
2018	More than 20 years in current department or agency	68	16	7	5	0	0	4	87	6	27
2017	Less than 3 years in current department or agency	62	22	5	2	2	2	5	90	4	54
2017	3 to 10 years in current department or agency	62	19	5	3	0	0	11	91	4	87
2017	11 to 20 years in current department or agency	65	16	8	2	0	0	10	90	2	64
2017	More than 20 years in current department or agency	55	23	11	0	3	3	5	85	3	35

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	25	4	4	3	4	0	89	7	21
2019	3 to 10 years in current department or agency	56	28	3	6	6	0	1	85	12	64
2019	11 to 20 years in current department or agency	52	27	7	0	6	0	8	86	7	53
2019	More than 20 years in current department or agency	66	10	17	0	0	4	4	81	0	21
2018	Less than 3 years in current department or agency	48	25	2	9	10	0	5	77	21	45
2018	3 to 10 years in current department or agency	52	31	7	6	0	3	1	87	6	75
2018	11 to 20 years in current department or agency	65	23	7	3	1	0	1	90	4	45
2018	More than 20 years in current department or agency	66	23	5	5	0	0	0	89	5	27
2017	Less than 3 years in current department or agency	51	18	13	11	5	0	2	70	16	55
2017	3 to 10 years in current department or agency	47	25	15	4	8	0	1	73	11	87
2017	11 to 20 years in current department or agency	65	19	8	2	0	1	5	90	2	64
2017	More than 20 years in current department or agency	65	15	12	0	0	0	8	87	0	35

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	27	18	3	12	0	67	15	21
2019	3 to 10 years in current department or agency	71	17	12	0	0	0	88	0	64
2019	11 to 20 years in current department or agency	47	32	7	7	0	7	85	7	53
2019	More than 20 years in current department or agency	62	21	0	11	2	4	86	14	21
2018	Less than 3 years in current department or agency	63	9	17	2	0	8	79	2	45
2018	3 to 10 years in current department or agency	53	28	14	1	1	1	83	3	75
2018	11 to 20 years in current department or agency	42	30	22	4	1	1	72	5	45
2018	More than 20 years in current department or agency	37	39	16	7	0	0	77	7	27
2017	Less than 3 years in current department or agency	57	22	16	2	2	2	80	4	55
2017	3 to 10 years in current department or agency	56	16	20	4	1	2	74	6	87
2017	11 to 20 years in current department or agency	58	20	14	5	0	3	80	5	64
2017	More than 20 years in current department or agency	57	11	27	3	0	3	69	3	35

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	0	47	21	22	10	0	0	47	32	21
2019	3 to 10 years in current department or agency	3	33	43	14	8	0	0	36	22	64
2019	11 to 20 years in current department or agency	9	15	38	28	9	0	0	25	37	53
2019	More than 20 years in current department or agency	7	27	38	20	7	0	0	35	27	21
2018	Less than 3 years in current department or agency	12	26	41	20	0	0	0	39	20	45
2018	3 to 10 years in current department or agency	7	22	43	20	9	0	0	29	28	75
2018	11 to 20 years in current department or agency	2	19	41	33	5	0	0	21	38	45
2018	More than 20 years in current department or agency	4	13	41	39	4	0	0	16	43	27
2017	Less than 3 years in current department or agency	8	45	34	4	5	4	2	55	9	55
2017	3 to 10 years in current department or agency	8	25	50	14	3	0	0	33	17	87
2017	11 to 20 years in current department or agency	2	21	50	18	10	0	0	23	28	64
2017	More than 20 years in current department or agency	15	11	47	25	2	0	0	26	27	35

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	27	19	25	16	0	41	40	21
2019	3 to 10 years in current department or agency	9	26	45	16	5	0	20	35	64
2019	11 to 20 years in current department or agency	8	32	39	18	3	0	21	40	52
2019	More than 20 years in current department or agency	4	40	32	20	5	0	25	43	21
2018	Less than 3 years in current department or agency	5	19	16	41	19	0	60	24	44
2018	3 to 10 years in current department or agency	12	13	42	28	5	0	33	25	75
2018	11 to 20 years in current department or agency	6	20	50	22	2	0	24	26	45
2018	More than 20 years in current department or agency	7	44	31	8	11	0	18	51	26
2017	Less than 3 years in current department or agency	4	14	35	40	6	2	46	18	55
2017	3 to 10 years in current department or agency	6	14	43	28	9	0	37	19	87
2017	11 to 20 years in current department or agency	6	28	45	16	3	1	20	35	64
2017	More than 20 years in current department or agency	0	29	42	21	8	0	29	29	34

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	25	21	18	13	12	0	42	35	21
2019	3 to 10 years in current department or agency	3	17	49	15	13	5	0	20	29	64
2019	11 to 20 years in current department or agency	16	19	32	12	20	2	0	35	32	53
2019	More than 20 years in current department or agency	0	25	28	37	4	6	0	27	43	21
2018	Less than 3 years in current department or agency	18	23	30	5	6	17	0	50	14	45
2018	3 to 10 years in current department or agency	6	34	29	17	11	2	1	41	29	75
2018	11 to 20 years in current department or agency	4	33	37	16	5	4	0	39	22	45
2018	More than 20 years in current department or agency	5	33	53	5	0	4	0	39	6	27
2017	Less than 3 years in current department or agency	17	36	16	5	11	15	0	62	19	55
2017	3 to 10 years in current department or agency	2	34	31	20	8	5	0	38	29	86
2017	11 to 20 years in current department or agency	3	31	33	20	11	3	0	35	31	64
2017	More than 20 years in current department or agency	12	32	34	17	0	6	0	46	18	34

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	21	31	17	11	0	0	41	28	21
2019	3 to 10 years in current department or agency	4	26	18	34	18	0	0	30	52	64
2019	11 to 20 years in current department or agency	6	22	20	31	20	2	0	28	51	53
2019	More than 20 years in current department or agency	0	24	16	37	23	0	0	24	61	21
2018	Less than 3 years in current department or agency	10	49	20	11	5	5	0	62	17	45
2018	3 to 10 years in current department or agency	7	32	22	21	16	2	0	39	38	75
2018	11 to 20 years in current department or agency	6	38	29	17	10	0	0	44	27	45
2018	More than 20 years in current department or agency	7	39	20	27	0	7	0	50	29	27
2017	Less than 3 years in current department or agency	22	51	9	9	7	2	0	75	16	55
2017	3 to 10 years in current department or agency	10	32	24	25	7	2	0	43	33	87
2017	11 to 20 years in current department or agency	9	29	25	23	13	0	1	39	36	64
2017	More than 20 years in current department or agency	8	46	29	11	6	0	0	54	17	35

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21
2019	3 to 10 years in current department or agency	9	91	64
2019	11 to 20 years in current department or agency	17	83	53
2019	More than 20 years in current department or agency	6	94	21
2017	Less than 3 years in current department or agency	11	89	55
2017	3 to 10 years in current department or agency	12	88	87
2017	11 to 20 years in current department or agency	10	90	64

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	59	16	0	0	4	12	11	89	21
2019	3 to 10 years in current department or agency	29	41	21	6	1	2	0	29	71	64
2019	11 to 20 years in current department or agency	29	36	15	13	1	5	0	31	69	53
2019	More than 20 years in current department or agency	40	42	0	2	0	15	0	48	52	21
2018	Less than 3 years in current department or agency	37	32	11	4	5	5	5	42	58	45
2018	3 to 10 years in current department or agency	41	31	19	6	3	0	0	41	59	75
2018	11 to 20 years in current department or agency	51	15	21	2	4	4	1	54	46	45
2018	More than 20 years in current department or agency	67	13	18	0	2	0	0	67	33	27
2017	Less than 3 years in current department or agency	33	9	25	13	11	8	2	36	64	55
2017	3 to 10 years in current department or agency	41	22	19	8	6	4	0	43	57	87
2017	11 to 20 years in current department or agency	59	17	14	5	2	2	2	61	39	64
2017	More than 20 years in current department or agency	66	14	3	9	3	3	3	69	31	35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	16
2019	3 to 10 years in current department or agency	34	66	47
2019	11 to 20 years in current department or agency	46	54	30
2019	More than 20 years in current department or agency	16	84	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	65	35	46
2019	11 to 20 years in current department or agency	73	27	30
2018	Less than 3 years in current department or agency	57	43	24
2018	3 to 10 years in current department or agency	66	34	39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	35	14	28	4	4	5	50	34	15
2019	3 to 10 years in current department or agency	14	16	16	21	16	1	16	36	45	47
2019	11 to 20 years in current department or agency	23	18	18	19	14	1	7	45	36	30
2019	More than 20 years in current department or agency	13	11	45	0	0	0	31	35	0	10
2018	Less than 3 years in current department or agency	30	22	31	2	4	2	8	58	7	25
2018	3 to 10 years in current department or agency	50	17	8	11	7	0	6	71	20	40
2017	Less than 3 years in current department or agency	10	43	12	6	9	4	16	66	19	32
2017	3 to 10 years in current department or agency	17	26	11	13	16	2	16	52	35	47
2017	11 to 20 years in current department or agency	15	38	20	5	9	9	4	61	16	24
2017	More than 20 years in current department or agency	9	0	20	0	30	0	41	16	51	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	0	26	29	20	0	4	22	35	27	15
2019	3 to 10 years in current department or agency	2	7	19	21	25	2	24	12	62	47
2019	11 to 20 years in current department or agency	7	12	26	17	15	2	21	24	42	30
2019	More than 20 years in current department or agency	8	11	65	0	0	0	16	22	0	10
2018	Less than 3 years in current department or agency	7	9	29	11	13	9	22	22	35	24
2018	3 to 10 years in current department or agency	5	13	20	19	22	5	16	23	52	40
2017	Less than 3 years in current department or agency	7	22	13	6	40	6	6	33	53	32
2017	3 to 10 years in current department or agency	2	6	13	19	33	5	22	12	70	47
2017	11 to 20 years in current department or agency	0	18	38	16	9	7	12	23	31	24
2017	More than 20 years in current department or agency	9	0	29	9	30	0	23	12	51	10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	22	4	0	0	8	35	93	0	20
2019	3 to 10 years in current department or agency	57	15	6	2	0	1	19	90	2	63
2019	11 to 20 years in current department or agency	78	8	6	0	5	0	3	89	5	53
2019	More than 20 years in current department or agency	54	17	11	0	0	4	14	86	0	21
2018	Less than 3 years in current department or agency	64	11	1	0	5	1	18	92	6	45
2018	3 to 10 years in current department or agency	71	9	3	1	4	0	13	92	5	75
2018	11 to 20 years in current department or agency	81	8	6	0	3	0	2	91	3	45
2018	More than 20 years in current department or agency	86	0	0	0	0	0	14	100	0	27

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for National Film Board of Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment